Task: Analyze the tweet to determine the degree of emotion E expressed by the user. Classify it into one of four intensity levels. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @virginmedia I was just on the phone are twenty minutes with 3 people, non could help and then it cut out your end. What's going on? #awful
Emotion: sadness
Intensity class: 