Task: Determine the appropriate intensity class for the tweet, reflecting the level of emotion E experienced by the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @WestHamUtd why does the ticket website never work? Trying to buy Palace tickets and it's impossible and says there's an error #awful
Emotion: fear
Intensity class: 