Task: Categorize the tweet into an intensity level of the specified emotion E, representing the mental state of the tweeter. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @British_Airways In your Concorde Lounge in Terminal 7 JFK. So saddened to have to say, service so far is dismal. Don't expect a reply.
Emotion: sadness
Intensity class: 