that is why we propose and are working a common complaint form in europe because the information which currently comes to the public authorities innex not filed in the same way as it is file
That is why we propose and are working on a common complaint form in Europe, because the information which currently comes to the public authorities in country 'X' is not filed in the same way as it is filed in country 'Z'. If we have this common complaint form, it is not so that the Commission will become a kind of ombudsman on consumer affairs, but to develop our policy from these complaints and be more relevant to citizens.
That is why we propose and are working a common complaint form in Europe, because the information which currently comes to the public authorities in 'X' not filed in the same way as it is filed country 'Z'. If we have this common complaint form, it is not so that the Commission become a kind ombudsman affairs, but to develop policy from complaints and be more relevant citizens.