i booked an airbnb for our vacation this week . we just got here , and they forgot to mention a little detail about having a cat . my spouse and i are both very allergic to cats ... we ca n't stay here now ! and yet we 're getting charged for cancelling , and we have to find a new hotel . wow . i definitely would take it up wiht your credit card . yeah , something like that . really not looking forward to dealing with that while i 'm vacation , but i have to get it done sooner rather than later . they did n't even seem that remorseful about it , either . like it was more our problem . how are cat allergies a surprise thing to people who are trying to be in the hospitality industry ? dumb they really should be more considerate . allergies are a serious medical concern .
The Airbnb host failed to disclose the presence of a cat, causing severe allergic reactions and forcing a cancellation with associated charges, despite being in the hospitality industry.