im so aggravated . i think im going to cancel my cable service /oh no , what happened , whats the problem with the provider i got a larger than expected bill for my cable this month . so i called them to see what was up and i had to wait on hold for 20 minutes . after that , the system just hung up on me . bad customer service . you should definitely switch
Excessive wait time and abrupt disconnection during a call to resolve a billing issue.