i ordered a vacuum that i needed asap .. however it did n't work when i got it and they would n't rush ship another one to me . could you purchase one from a local store ? i could but it would be twice as expensive ! i prefer buying things online as it 's less of a hassle to return them if something is wrong . i do n't have to drive anywhere i see , online is such a convenience but if things get delayed or do n't work it becomes an issue . true ! but i rarely have that happen . it was a bummer it was on a big purchase though
Faulty product delivery and unsatisfactory customer service.