i am so mad at my bank . they somehow thought to charge me for a credit card i did n't want . that is not good . did they give you back your money ? yes but i had to spend a whole hour on the phone explaining why they were at fault . i would be upset too , they need to do their work properly . i agree ! i am glad that you got it cleared up . thank you . i hope they wo n't do anything like that in the future . i hope so too , you should have reported it to a supervisor or manager .
An unfair or unethical situation that required resolution.