hi , i booked a 5 star hotel for my vacation and there were roaches in the hotel room : ( that sounds terrible . i would expect nothing less for a presumably high cost hotel . i agree , i complained to the management and they gave me a new upgraded room . that 's good but should also be standard for any hotel , nevertheless a 5 star one . how was the new room ? the new room was nice , barring the clogged toilet .
A clogged toilet.