i had an issue with my credit card and they put me on hold for 45 min before i even spoke to someone ! talk about annoying ! companies need to hire more people so we are n't sitting around on hold ! yes i spent more time on hold than speaking to a represaentative did they have an online chat option ? it was `` down for maintenance '' , that 's usually my preferred method
The website or service being down for maintenance caused the annoyance.