TERRIBLE TERRIBLE service. I have never felt so disrespected by any establishment EVER. I walked in around 7:30pm on a Friday to pick up a birthday cake pre-ordered. I was waiting for a friend so I decided to buy an egg tart (somehow they charged me 90c even though the sign CLEARLY said 80c, but I wasn't in the mood to argue over 10c) and use the rest room while I waited. The door to the bathroom was locked and all I got as an explanation was, "the last person to use it must have locked it behind them. We have no key." HOW do you not have the key to your own bathroom? I was confused at first and thought it must be a simple misunderstanding but nope, they really just didn't want me to use their restroom. I asked them where they used the restroom if its locked and they just mumbled and didn't answer me (mind you, there was no language barrier--they completely understood me). So I sat down with the egg tart (which honestly wasn't even as good as those at other bakeries) and waited for my friend.

When I checked on the cake, the name was spelled wrong even though we had confirmed the spelling multiple times. So when I asked the woman to change it, she just had the biggest attitude. I could hear both women behind the counter talking about me, I guess they didn't realize that I could understand. Believe me, I am the first to admit if I am in the wrong or if I had any part in bad service received but this is the first time I have genuinely been shocked at how I was treated. I will never be back here again. Get your pastries somewhere else, where the employees are friendlier, where they won't unreasonably overcharge, and the food tastier.