Moaning MPs unhappy with toilets and dining rooms at House of Commons The study, conducted by private market research company SPA Future Thinking at a cost of between £21,710 and £27,790, said: "Although satisfaction with general cleanliness was fairly high, substantial proportions were dissatisfied with the cleaning of their office (17% of members and 25% of members' staff were dissatisfied) and with the cleanliness of toilets across the Estate (a third of members and their staff were dissatisfied)." Toilets in the Norman Shaw North building are in particular need of regular deep cleaning and modernisation, politicians said. Around 20% of MPs were unhappy with the dining rooms, restaurants and cafeterias in Parliament and expressed dissatisfaction with the Commons Tea Room and Smoking Room. Both members and staff expressed concerns about the price, quality and range of food on offer and complained of a perceived lack of value for money. Some said meals are to elaborate and called for more traditional options on the menu. In terms of security, the proportion of MPs who said the felt "very secure" of "extremely secure" stood at 57% - dropping from 68% in 2010. A number also said Parliament could be more environmentally-friendly and suggested more recycling points, motion sensor lighting and a more efficient heating system. The House of Commons Service employees around 1,700 people who support MPs in performing their parliamentary duties. The majority of politicians and their workers - 92% and 94% respectively - were at least satisfied with the service overall, January's 13-page survey found. Just over a fifth (22%) of MPs said their overall satisfaction had decreased since 2010.