RBS computer failure condemns man to spend weekend in the cells in processing transactions in the days ahead as it continued to carry out tests. The delay in processing the bail money was confirmed by HM Courts and Tribunals Service, which said it had become aware of two cases in which there was a "banking issue." In the case at Canterbury Crown Court in Kent, a defendant who was granted bail on Friday had to wait until yesterday to be released because the computer problems prevented the court from confirming receipt of a surety demanded by the judge in the case. In another case heard at Westminster Magistrates" Court in London on Friday, a magistrate used their discretion to grant a defendant bail even though the same problem had occurred. Furious RBS customers continued to deluge online forums with complaints yesterday, saying that they were unable to withdraw cash or buy food because they had not been paid. The widespread anger was made even worse by Mr Hester's refusal to explain exactly what the cause of the problem was. Unions have blamed the fiasco on Mr Hester's decision to outsource much of the company's IT jobs to India, where staff are paid as little as £9,000, compared with £50,000 their British counterparts were paid. Mr Hester has promised that customers will be reimbursed for the cost of fines or late payment fees incurred as a result of the delays, but he resisted calls from consumer groups and MPs to pay compensation above and beyond that. Banking experts said that the cost to RBS of dealing with the IT problems, including extra staff costs as well as the money to reimburse customers, is already likely to be between £50 million and £100 million. Meanwhile Mr Hester admitted that the bonuses of senior members of RBS staff are likely to be reduced because of the incident. He said: "All of us are judged in part by customer service, from me on downwards. And we should be. Earlier this year Mr Hester was forced to waive a share bonus worth £963,000 after a public outcry and political pressure. RBS insiders have claimed the problems were caused when technical staff tried to update software called CA-7, which is responsible for ensuring payments are processed overnight. The CA-7 software used to be supervised by British-based staff, but they were among more than 1,000 technical staff made redundant from 2010 onwards, and the system is now managed remotely by staff in Chennai, Hyderabad and New Delhi. Mr Hester said that there was "no evidence" that outsourcing had caused the problems. He said: "The IT centre in Edinburgh is our main centre, it is nothing to do with overseas. We have to learn the lessons from what went wrong here and try to make then less likely to happen in the future.