British Airways left schoolboy to wander round airport on his own But staff brushed off his concerns describing Nikolay as a "teenage tearaway." It took 45 minutes for staff to find the schoolboy. Mr Cordery, 63, said he was "terrified" by the boy's disappearance and said he could have been abducted or molested while roaming the airport on his own. British Airways had made an announcement on the flight that all children flying alone should stay on board until they were met. But Nikolay followed a group of more confident young travellers off the plane. Speaking to the MailOnline, Mr Cordery said: "When I realised he was on his own, I told him to find somebody in uniform to look after him "I then headed to to the office that deals with the accompanied flights, a tawdry, miserable affair, and told them, "There's been a terrible mistake, little Nikolay has got off the plane and there's nobody with him." "Then a woman, who I was not talking to at the time, said, "Teenage tearaways, what can you do about that?," which I thought was a disgraceful response. "She asked how old he was and I said he was 13, to which she said, "There you are - a teenage tearaway."" Despite Nikolay being booked on to a Skyflyer Solo chaperone service, Mr Cordery said the staff were unaware the teenager had gone missing, until they were told. When he tried to complain to British Airways, Mr Cordery was passed between call handlers and kept on hold for almost an hour. A BA spokesman said staff were looking into the claims made by Mr Cordery. He said: "We treat matters of this nature extremely seriously, and we are currently investigating the claim."