Return to sender: Royal Mail wins back British Gas contract But meanwhile, Royal Mail has untaken a radical overhaul of its collections, processing, sorting, and delivery systems which has led to greater effiiciencies as well as big cost cuittings. In a statement today Royal Mail said it had also been awarded a five-year contract to deliver Smart Meters to British Gas engineers across the UK, as well as another five-year contract to deliver spare parts to British Gas engineers overnight. Mike Newnham, Royal Mail's Chief Customer Officer, said: "Royal Mail is delighted to have won a competitive tendering process to collect, sort and deliver British Gas's statement mail. In a competitive postal market, Royal Mail's reputation, competitiveness and strength of account management were instrumental in securing this contract win.