Man falls from Westfield and lands on another She told the Daily Mail: "I could hear running and all I could see was two men on the floor. Westfield security was saying to me 'you have to close the door'. I told all the customers who were in the shop that they had to leave. A spokesman for London Ambulance Service said two ambulances, two responders in cars and a member of staff from the air ambulance had attended. The shopping centre remained open, with a small area cordoned off from the public.