ProFlowers: Wilted, soggy and sparse bouquets that 'ruined' Valentine's Day spark litany of complaints There is arguably no better way to show that special someone your love on Valentine's Day than with a gorgeous, fresh bouquet. Unless, of course, the flowers you had ordered with care are dead on arrival. The flower retailer ProFlowers has been hit with a barrage of complaints this week from dissatisfied customers accusing the online store of bungling their orders and delivering blooms way past their prime. Promise: A man ordered a $50 'deluxe' vase arrangement of red tulips and iris for his wife, but instead ProFlowers delivered flowers that had not yet opened Reality: ProFlowers customers complained of arrangements looking in real life much worse than on the site and arriving wilted and haggard Disgruntled customers took their quibbles to Twitter, lambasting ProFlowers in angry messages and even uploading photos of the sparse, disappointing sprays which looked nothing like the vibrant promotional pictures on the company's site. According to the Huffington Post, Twitter user Michael Moody ordered the Deluxe Hugs and Kisses bouquet retailing for $49.97 to be delivered to his wife. But instead of the vibrant, full arrangement composed of 20 red tulips and blue iris, Mrs Moody received flowers that had not yet blossomed, making it appear like a red vase filled with nothing but green stems. In response, a representative of ProFlowers wrote to the unhappy shopper: "@mpmoody we send our flowers directly from growers, so they arrive in bud form, guaranteed to be fresh for 7 days - Amy. Outraged: Instagram user Aimee Gore posted a picture of the bouquet she ordered alongside the flowers that arrived with the caption: 'This is how they shoulda looked if #proflowers didn't suck a big D..' DIY disaster: A Reddit user shared that he spent $170 on a vase arrangement of long-stem roses, but instead his wife received a much stubbier bouquet (right), which she then had to assemble herself Broken flowers: A woman by the name Tanya ordered a full, gorgeous spray of white lilies and roses for her sister, but ProFlowers allegedly delivered a raggedy, droopy bouquet (right) The online flower shop apologized to several other clients on Twitter who were equally unsatisfied with the blossoms their loved ones had received. Some angry customers also took their grudges to Reddit. A man by the user name necronomicana said that he spent $170 on a vase arrangement of long-stem roses, hoping that a deliveryman would surprise his wife by walking through her office with a huge bouquet of blooms. Instead, his better half received a FedEx box containing short, dull-looking flowers and had to assemble the bouquet herself, The Consumerist reported. How embarrassing. Never again!" he wrote. The silver lining to the story is that after some phone negotiations with a ProFlowers representative, the company offered the man a full refund. Past their prime: Twitter user Jason Kramer was hoping that his significant other would be treated to a fresh spray of pink tulips, but the flowers arrived looking tattered and wilting Soggy mess: A ProFlowers customer shared his story of ordering tulips for his girlfriend, which were delivered with the wrong card, appeared wilted and smelled badly Valentine's Day is the most profitable holiday for flower retailers in the U.S., rivaled only by Mother's Day. Nationwide, flowers were expected to bring in $1.92billion this year, up from $1.88billion in 2012, according to a BIGinsight survey for the National Retail Federation.