Video: Justin Bieber fans demand apology after singer was two hours late for own concert at London's O2 Arena When Bieber finally appeared, Mr Parsonage said that he was clock-watching as they had booked public transport and they needed to leave the venue before 11pm. He and his family only saw only 25 minutes of the performance. "Chloe was very disappointed and she didn't understand why we had to leave early," Mr Parsonage said. He added that he thought Justin Bieber should make an official apology to his fans for his lateness and the upset caused. Photos courtesy of PA/AFP/GETTY