Link between doctors and patients is broken, Jeremy Hunt says When it was put to him that he had failed resolve the issues as the new 111 non-emergency number was plagued by problems, Mr Hunt said that that is "exactly" what he was sorting out. He promised to review GPs contracts, which had the responsibility of out-of-hours care removed by Labour in 2004. That really is the heart of where the problems started because it removed that 24/7 responsibility for people on their lists and it made people feel distant from their GPs, and that is exactly what I have suggested we need to look at. It's wrong at the moment that we have broken that personal link between GPs and people on their lists. He praised the work of family doctors, but said they had been given contracts which were more about "box-ticking" than people. His proposals to review contracts have led to scathing attacks from medical professionals, who have said he is being unrealistic. The comments of Dr Gerada are likely to cause more divisions. She said that GPs should lead the way in helping those most in need and take on round the clock care for the 5 per cent of patients who require the most attention - roughly 3 million patients. However, for the plans to work there would need to be another 10,000 GPs, the equivalent of roughly one per practice, she added.