A&E patients forced to wait more than 14 hours at struggling hospital The CQC report also criticised the hospital for the length of time it took for patients to be seen by specialist doctors - on average more than three hours while some waited up to seven and half. Matthew Trainer, regional director of CQC in London, said Barking, Havering and Redbridge University Hospitals NHS Trust, which runs the hospital, must make urgent improvements. He said: "The emergency department at Queen's Hospital in Romford is failing local people. This situation has been going on for far too long. Barking, Havering and Redbridge University Hospitals NHS Trust was last year one of seven NHS hospital trusts to be facing bankruptcy following failed private finance initiative contracts. Health ministers were forced to send in "hit squads" to make savings at the hospitals. Averil Dongworth, chief executive of Barking, Havering and Redbridge University Hospitals NHS Trust, said that in the past year it had seen the number of ambulances bringing patients to its emergency department increase by 15 per cent. She said: "We are dealing with an ever-increasing demand on our services." She added that they were struggling to retain permanent doctors in the emergency department.