Canada elderly care home blaze kills at least three Neighbours described horrendous scenes as relatives and firefighters tried to fight their way into the burning complex to rescue loved ones and residents, many of whom were disabled and in wheelchairs. "A woman on the second floor was shouting and she went out on to the balcony," Mario Michaud, who lives opposite the complex, told Info Dimanche. Her son went to get a ladder but he couldn't get to her. She burned to death. One woman who rushed to the scene said that she was stricken with guilty after recently placing her elderly parents in the residence. "I didn't send my parents to see them burn there," she told a neighbour. The flames raged for several hours as firefighters from five neighbouring villages battled the blaze in frigid temperatures of -20C. Rescue workers scoured the smouldering ruins this morning in the hope of finding survivors. "We are in mass casualty management mode," said Sgt Ann Mathieu, a Quebec Police spokeswoman. She said the authorities were working to establish the number of victims and cause of the blaze.