Comet faces 'online-only' future - Telegraph John Roberts, the founder of Appliances Online, said Comet failed because of a "poor attitude to its customers, deficient delivery service and inadequate after-sales offers." Comet fell into administration after its credit insurance was cut, leaving it unable to acquire stock for Christmas. This week, Deloitte said 735 redundancies are to be made in addition to 330 job cuts that had previously been announced.