Bank backlash: the big switch from the big four Figures from campaign group Move Your Money show that confidence in the big banks has plummeted, with six in 10 consumers saying they no longer trust them to look after their money. "For many angry customers, furious about the banks' fraudulent profiteering at their expense, the Libor scandal is the last straw," said Danni Paffard, spokesman for the group. As the Libor disease spreads, we expect to see many more customers from these unscrupulous 'too-big-to-fail' banks moving their money. Until now, the big banks have relied on customer apathy when it comes to switching their account. Most customers have remained with the same provider since leaving school or starting work. There's an adage that you are more likely to get divorced than change your bank. But it would seem the latest bank shenanigans have been the final straw, resulting in many customers considering their options. And with M & S Money entering the current account market this autumn and Virgin Money due to unveil its account in 2013, existing banks could finally face some stiff competition. Rosie Blackburn of Waterlooville, Hampshire (pictured), has already had enough. "When the news of the Libor scandal hit, it was the straw that broke the camel's back," she said. I felt like I could no longer trust the bank, so I had to move my money. Miss Blackburn has since opened a new current account with Nationwide Building Society. Meanwhile, James Wood of Chiswick, London, said that moving his money from NatWest was "the only way to make a difference." The university student added: "I had had enough, so chose to switch my accounts. There is only one way to hurt a bank and it is to take your money away from them. Andrew Hagger, spokesman at Moneynet, said that people should not be afraid to move banks and that the switching process has improved over the years. He said: "If more people took action instead of just having a quiet moan, then maybe there would be less complacency and shoddy service and banks would sit up and take notice."