Reimagining Penn Station - NYTimes.com Your recent observations concerning Penn Station ("Better Than Awful, Less Than Grand," editorial, July 9) missed an opportunity to encourage the key players - Amtrak, New Jersey Transit and the Long Island Rail Road - to think on a grand scale when reconfiguring a space we all agree desperately needs a fresh start. I reject your premise that what we are trying to do is going to be "better than awful, less than grand." There are ways to restore at least some of the splendor of Penn Station and make it much better than what our customers are living with each day as they pass through what is the busiest rail terminal in the Northeast. In fact, the very point of this joint study is to rethink everything about the station, including passenger flow, signage, egress, retail space and natural light. While we are unable to recreate Charles McKim's grand Penn Station, which was demolished in the early 1960s, we know that we can vastly improve the space we have. The study, supported by all three carriers, provides us with a rare opportunity to reimagine Penn Station. We do not intend to think small or settle for less than what our customers deserve: a public place that will serve as a fitting gateway to our city for the more than 550,000 passengers who pass through Penn each day. JOSEPH J. LHOTA Chairman and Chief Executive Metropolitan Transportation Authority New York, July 10, 2012