Bmibaby: what are your rights? From June 11 it will no longer operate any routes from Belfast City Airport (to Alicante, Amsterdam, Birmingham, East Midlands, Faro, Ibiza, Mahon, Malaga, Palma and Stansted), and will scrap some services from Birmingham (to Amsterdam, Belfast and Knock) and East Midlands (to Amsterdam, Belfast, Edinburgh, Geneva, Glasgow, Newquay, Nice and Paris). For a full list of cancellations, see www.bmibaby.com/bmibaby/faqs/important_information.aspx What about my booking? All affected passengers can expect an email from the airline explaining their situation. All customers are entitled to a full refund, which they should receive within 21 working days. The airline has said it will, where possible, re-book passengers on to an alternative bmibaby service, but it is under no legal obligation to do so. It is unable to transfer customers on to alternative airlines (including bmi and British Airways), and is unable to offer preferential rates with other carriers. Therefore it is likely that many affected passengers will be forced to find their own means of transport. Passengers due to fly from Belfast will probably be worst affected, as there are fewer alternative flights. A number of other airlines, including Monarch, easyJet, Jet2 and Ryanair may replace some of the cancelled routes, but at this late stage, any new flight tickets could prove costly. Bmibaby has provided more than two weeks' notice of the cancellations, so EU regulations on compensation do not apply. It is also not liable for any additional costs caused by these cancellations. If you are unable to find alternative means of transport and are forced to cancel a hotel booking or a car hire reservation, you may lose out. Check your travel insurance policy. What if my flight was part of a package? If you've booked an ATOL-protected package holiday, your tour operator is obliged to provide you with alternative means of transport or a full refund of the entire holiday. Any purchases not included in your package, such as car hire or excursions, will not be covered by the ATOL scheme. If you paid using a credit card, and spent more than £100, you should be able to claim a refund through your card issuer. You may also be covered by your travel insurance - check your policy. How can I find out more? Anyone with queries about their refund, or alternative flights, can contact the Bmibaby call centre on 0844 245 0055.