Consumer complaints jump by 75% Complaints from consumers about financial products soared by 75 per cent in the last three months of 2012, with the majority relating to mis-sold payment protection insurance (PPI). According to figures published on Tuesday, the Financial Ombudsman Service received 180,679 new complaints from consumers between October and December. IN Personal Insurance As many as 80 per cent - 145,546 - of these new complaints were about PPI, pushing the total number of PPI cases for the financial year to date to 244,873 compared with 157,716 complaints in the whole of 2011/2012 financial year. The ombudsman said it was taking on between 8,000 and 10,000 new PPI complaints a week. It estimated it will receive more than 350,000 PPI complaints in the current financial year. The latest figures come as the City watchdog this month said it was willing to consider proposals from Britain's banks to impose a deadline on compensation claims for mis-sold PPI. The British Bankers" Association, the lobby group for UK banks, is pushing for a time limit for claims in order to draw a line under one of the country's most costly consumer scandals. To date, banks have set aside more than £10bn to fund compensation payments. In the financial year to date, 62 per cent of all PPI complaints have been resolved in favour of the consumer, compared to 82 per cent in the 2011/2012 financial year.