IdentiSys announces acquisition of new product line EDEN PRAIRIE, Minn., March 12, 2013 /PRNewswire-iReach/ -- IdentiSys Inc., North America's largest sales and service integrator of identification, card issuance, emergency response, and access control security systems, today announced a new technology partnership with Qmatic - the world's leader in Customer Flow Management systems. Photo: http://photos.prnewswire.com/prnh/20130312/CG75597 Qmatic offers solutions that help organizations manage and measure their customer flow. The customer's entire visit is monitored and statistical information is captured at each point of contact. Customer satisfaction and staff efficiency increase with the reduction in actual and perceived waiting times, and access to critical analysis and reporting tools help management to improve operations and better supervise daily activities. "We are pleased to become the latest U.S. dealer for Qmatic," said Mike Shields , CEO of IdentiSys Inc. We are always looking for new opportunities, new products and new value-added services to offer our customers. After Qmatic approached us, and throughout several discussions, it became evident that this addition to our product line would be the perfect fit for both IdentiSys and Qmatic. In the past, Qmatic had primarily been sold through direct sales. "Qmatic is an excellent addition to our product line and the perfect extension of the products we currently offer," said Deb Ferril , president of IdentiSys Inc. Our current customers in healthcare, government, colleges and universities, gaming and more can greatly benefit from the methodology of Customer Flow Management. And, since we are already calling on these customers we feel this product line extension will give us a greater opportunity to add even more value to our offering. "We are thrilled to have IdentiSys become our newest U.S. dealer," said Andrew Tierney , Channel Manager for Q-Matic Corporation. We were looking for a dealer who could provide local sales and services throughout a large area and feel we have found the best possible partner in IdentiSys. We instantly have local coverage in over half of the U.S. The message that IdentiSys will be bringing out to their customer base is that we know that no one enjoys standing in long lines and Qmatic provides you with a way to make customer queuing faster, more efficient and much less painful for everyone. About Qmatic Q-Matic Corporation (Qmatic) is the inventor of Customer Flow Management (CFM) and the world's largest queue management company. CFM is a methodology for managing customer flow and experience from initial contact through service delivery. Qmatic operates in 122 countries with 55,000 installations globally in the public, healthcare, retail, finance, education, and travel sectors. Every year, a Qmatic system is used 1.8 billion times throughout the world. About IdentiSys Founded in 1999, IdentiSys Inc. offers complete identification, security and tracking solutions, including most applications using a plastic card, ID badge, metal tag, or biometric. Its divisions include Gebco Hawaii and ID Connection, serving the reseller marketplace. The Eden Prairie, Minnesota company is North America's largest supplier of security, ID and card solutions to end users, representing over 70 key identification, card fulfillment, and security suppliers while providing superior service and support to over 28,000 customers in corporate, education, healthcare, financial, government, gaming and many other markets. IdentiSys is a member of Identification Systems Group (ISG), Identification Systems Dealer Association (ISDA), National Association of Campus Card Users (NACCU), Photo Marketing Association (PMA), Professional Security Alliance (PSA), Specialty Graphic Imaging Association (SGIA) and BindRite Dealers Association; ID Connection is a member of Security Industry Association (SIA). (www.identisys.com) Darlene Swan Director of Marketing IdentiSys Inc. 7630 Commerce Way Eden Prairie, MN 55344 Email: darlene_swan@identisys.com Web: http://www.identisys.com Media Contact: Darlene Swan IdentiSys Inc., 952-294-1237, darlene_swan@identisys.com SOURCE IdentiSys Inc. RELATED LINKS http://www.identisys.com