Daily Telegraph online poll reveals biggest gripes of CityRail commuters IT'S the common courtesy that some commuters can't seem to comprehend - talking quietly on a mobile phone. Noisy passengers babbling away on their phones have been named the most annoying people on our public transport system, a Daily Telegraph online poll has revealed. With mobile reception now available in most CityRail tunnels, the days of savouring a few minutes silence between underground stations are over. And, with flu season upon us, it was no surprise that passengers who failed to cover their mouth when sneezing and coughing ranked as the next most inconsiderate passenger. A close third were passengers who leave their bags on the seat, forcing other passengers to stand. Those who put their feet on the seats also raised the blood pressure of fellow commuters. CityRail began trialling quiet carriages in 2012 on Central Coast services and their popularity has seen them extended across other intercity lines, but even that has apparently not been enough for passengers in other carriages to get the message. Transport Minister Gladys Berejiklian said customers appreciated the sound of silence on their journeys. "One of the reasons we introduced quiet carriages is customers travelling longer distances told us that a peaceful journey was a high priority when they used train services," she said. Many now use them regularly and most of their fellow passengers abide by the guidelines that encourage passengers to refrain from talking loudly, playing loud music and taking phone calls. Student Marissa, who did not want her surname published, said people who ate on the train annoyed her most. Why can't they wait 10 minutes to have their breakfast? Marissa said. Shake-up of Sydney ferry services CityRail has been trying to improve customer courtesy for more than a year with its "Beasts Of Bad Behaviour" campaign, highlighting the worst 10 habits of passengers. The online poll revealed almost half of respondents take more than an hour to get to work, and the same amount said delays had caused them to be late more than five times this year. Almost four in 10 said the last train they caught was dirty while a quarter rarely or never got a seat.