Tertiary Education Quality and Standards Agency 'beset' by staff churn THE new higher education watchdog suffers from high staff turnover and an excessively bureaucratic and centralised culture, close observers say. "I've never worked anywhere where the turnover has been that high," said one ex-staff member, who said remaining colleagues at the Tertiary Education Quality and Standards Agency spoke of a "haemorrhaging" of employees. This source believed the new regulator was "overly bureaucratic (and) increasingly stacked with career public servants who favour process over content."