Post Office computers crash - Telegraph The spokesman said that all services had been "fully restored" and that customers were able to "complete all transactions across the Post Office network." "We are continuing to monitor the situation closely to make sure our services remain available as normal," said the spokesman. He added that throughout the problems, Post Office branches remained open and arrangements were put in place to ensure that special cash payments were made to pensioners and benefit claimants using a Post Office Card Account. Post Office cash machines and services such as its Post & Go kiosks were unaffected by this problem. Consumer groups expressed concern that yet more computer problems had hit the Post Office. Andy Burrows, head of Post Office services at Consumer Focus, said that it is the fourth time that computers had gone down since last summer. "We are concerned that this is the fourth major service interruption in the Post Office's electronic systems in nine months," said Mr Burrows. He said that the consumer group we will be meeting with the Post Office to understand how the problem will be addressed. The problems seem to be nationwide and have resulted in several hours of inconvenience for post office customers. Most branches have only been able to accept cash payments and do manual transactions such as selling stamps. We have heard some branches have decided to close early for the day - leaving customers without access to services. Customers need post office services, including the collection of benefits and pensions, to be reliable and resilient," said Mr Burrows.