BT's Liv Garfield to be next Severn Trent chief executive Ms Garfield, described herself as the "daughter and granddaughter of Scousers, but Yorkshire born and bred," is likely to face big infrastructure challenges at Severn Trent. Andrew Duff, the chairman of Severn Trent, said: "Liv brings experience of managing customer service delivery and complex organisations in a regulated environment." In a recent interview with The Daily Telegraph, Ms Garfield, whose grandfather used to be Everton FC's groundsman, said she's good at being busy. "I'm organised," she said. I'm a working mum of two kids, I've got a busy day job and I'll have a busy non-exec job, too. Brought up in Harrogate, Garfield read languages at Cambridge and started her career as a management consultant at Accenture, aged 21. Six years later, in 2004, she was snapped up by BT. In a statement today, Ms Garfield said: "BT has been a terrific employer, giving me lots of room to grow and develop my business skills. It has been a tough decision but I leave Openreach in fantastic shape and have every confidence it will continue to thrive," she said on Monday. Gavin Patterson, the chief executive of BT Group, said: "Liv has made an enormous contribution to BT over the past 12 years and she'll be greatly missed." BT shares dipped 0.8pc in early trading on Monday and Severn Trent shares slipped 0.6pc.