Mice infestation hits Hoyts Carousel cinema in Perth Moviegoers were horrified at a mouse infestation at a Hoyts cinema in Perth A mouse helps itself to a patron's food at the cinema at the weekend. A MICE infestation at a busy Perth cinema has prompted movie-goers to take to social media to voice their disgust. Hoyts has confirmed through its Facebook page that it was "undertaking preventative measures" at its Carousel La Premiere cinema after patrons watching GI Joe yesterday found mice crawling over their meals once the lights went down. The cinema complex is open today. Customer Sue Donnelly posted yesterday on the Hoyts Facebook page, along with a photo of a mouse on a plate of chips: "Today I made the huge mistake of going to Hoyts La Premiere at Carosel (sic) to see GI Joe. I was absolutely disgusted to find our cinema crawling with rats/mice. Upon complaining at the front desk about the infestation I was told the problem was already known about and nothing could be done by an exterminator for 2 weeks! To add to my disgust when I returned to my seat one of the vermin was eating her chips! I was given my ticket fee and food cost back and left half way through the movie. I was offered free tickets in General Admission or at Booragoon Hoyts and turned down both, I was not looking for freebies. Absolutely disgusted I will not be back. Following a stream of similar complaints and queries from customers on the page, this morning Hoyts posted: Hoyts takes the comfort of our guests and the staff that serve them very seriously. Every effort is made to ensure our sites are maintained to a level that meets stringent standards expected and tested ongoing by Council health regulators. In response to an issue experience at our Carousel site over the Easter weekend, we would like to ensure patrons that Hoyts has been undertaking preventative measures at this site. Hoyts will immediately conduct incremental reactive measures to assist in eradicating the problem with our service provider attending and servicing the site today. Hoyts has been contacted for comment.