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Effective Client Communication/
Choosing the Right Medium for Your Message
Let's say you are working on a legal matter and you need your client to answer a question for you. You don't need an answer immediately, but you are under some time pressure and are busy with other matters as well. You call the client and get a voice mail greeting. Now what do you do: Leave a voice mail? Send an e-mail? Instant message? Call later?
Or perhaps you are drafting an agreement involving several parties. You could e-mail attachments to everyone and work it out through volleys of e-mails, but are there better alternatives?
Choosing the Best Option
In this article, we consider the best communication options for various situations and the dos and don'ts of these technologies. We take a fresh look at e-mail, voice mail, and phone calls. We consider virtual meetings and videoconferences as new alternatives. And we discuss the business reasons for using social media such as Facebook, Twitter, and LinkedIn, as well as instant messaging (IM). Each has its own strengths, weaknesses, and appropriate uses.
Whatever our technological advances, the essence of good communication is the same. Your emotional intelligence and self-awareness are important in communicating with others. You need to think through not only what to say and how to say it but also how your message is influenced by the technology you use.
Interaction and Nonverbal Cues
Many of us take satisfaction in how much we can do and how fast we can do it using communication technologies. Yet each of our modern methods of communication has drawbacks. When we choose one method over another, we should appreciate how the technology affects us and our message. Communicating electronically can be isolating and tiring. Dr. Edward M. Hallowell notes in a Harvard Business Review article ("The Human Moment at Work," January/February 1999), "Staying on-line or on the telephone for extended periods, just like any other long and monotonous activity, wears you out. The brain becomes starved for fuel: rest and human contact."
Lack of human interaction can create a state of mind that colors our judgment and perception. According to Hallowell, we can become isolated and oversensitive. We may misinterpret e-mails and voice mails because we aren't getting the nuances of vocal tone and facial expression that "typically mitigate worry." In essence, we are communicating only from our own frame of reference, and it is easy without feedback from others to have misunderstandings.
The more feedback we receive, the more effective and efficient we can be in our interactions. The visual and vocal cues we send and read in others are determined by the technology we use. Below is a list ranking six methods of communication:
- Face-to-face meeting
- Videoconference
- Virtual meeting
- Phone call
- Voice mail
This sequence moves from methods involving the most personal interaction (featuring both immediate vocal and nonverbal expression), to those involving some interaction and vocal expression, to a method involving no interaction and no nonverbal expression at all.
In Communicating for Results (Thomson Learning, 2001), Cheryl Hamilton summarizes Professor Morten Hansen's call for face-to-face communication when the situation and topic are more complex. A criterion here is whether various viewpoints need to be considered and discussed in order to reach an understanding. Hansen recommends e-mail for information that is easy to understand and is not so subject to interpretation.
Of all the communication technologies available to lawyers and other knowledge workers, e-mail may be the most tempting. If you are in a hurry to get a lot of things done, e-mail often offers the path of least resistance. Unlike a phone call, you know that you will get through to your client without spending more time. You won't face the prospect of talking to an assistant or having to leave a voice mail. You know that you can be very precise in what you say.
But resist the immediate urge to start composing an e-mail when you have something to say to a client. Think about the value and impact of a face-to-face meeting, a live phone call, or a voice mail message. "When people are stressed out, e-mail is the worst way to communicate," says Paul Argenti, professor of management and corporate communication at Tuck School of Business, Dartmouth College. With e-mail, "you're more likely to say things you will feel sorry for later" ("Don't Let Stress Strain Communication," Harvard Management Communication Letter, January 2003).
Although e-mail is typically used for a great variety of messages, it is best used for concrete requests, specific questions, and factual responses. Bear in mind:
E-mails convey no vocal tone and no facial expression. For this reason, they are inappropriate for providing negative feedback or anything that might be interpreted as critical, contradictory, or emotional. Your tone of voice is crucial at these times. E-mail cannot convey your inflection.
E-mails can create an expectation of immediate or rapid response. After reading an e-mail, wait a moment before replying. When you write your response, set aside the message whenever possible and review it later. Editing can result in an immense improvement in your communication. Use a good grammar-checker and spelling-checker as errors in e-mails are often hard to catch.
E-mails are forever. Keep in mind that e-mails can be intercepted and can be retrieved from backup media years later. Think about the lifespan of your e-mail before you press "Send."
Voice Mail
You do not get any feedback from the recipient while you are leaving a voice mail. Help people understand and respond to your messages by following these voice mail best practices. Perhaps some of them seem too obvious. Yet we leave messages so often that we can develop bad habits without being aware of them. Reconsider your habits as you read these voice mail guidelines.
- Speak clearly and distinctly. Your recipient may pick up your message in an area with background noise or poor reception.
- Give your name and phone number at the beginning and again at the end of the message. Even if the recipient "has your number," it may not be easily accessible.
- Avoid leaving long messages except in especially important or urgent circumstances. Much of what you say in a long message may not be particularly important to the recipient, who has no opportunity to let you know what he or she really needs to hear.
- If you have a lot of information you want to convey or if you need to talk interactively, propose a time or times when the recipient can call you back. This will cut down on phone tag.
Outgoing greeting. Consider the following for your voice mail greeting:
- Call your number from a different phone and listen closely to your greeting. Does it sound muffled or too quiet? Is there background noise? Do you sound artificial? Stand up and re-record your greeting with some enthusiasm.
- Pay attention to the position of your mouth by the receiver or headset micro phone. This can make a big difference in the clarity of your voice on the phone: too far away and your volume drops, too close and you will blow air into the microphone.
- For your business voice mail, change the message every day, but only if you can do so without sounding like a robot. If you are unavailable part of the day, consider telling callers the best times to reach you.
Voice mail dos and don'ts. If you take nothing else away from this discussion of voice mail, bear in mind the following brief list:
- Outline what you need to say before you call.
- Limit your message to 100 words—people are busy.
- Provide a compelling reason for returning your call.
- Put emotion in your voice to connect personally.
- Ask for a return call today.
- Don't use your speakerphone to leave a message. Switch to your handset or headset.
- Never leave a negative message. Be patient and wait until you can talk face-to-face or live on the phone.
- Don't forget to slow down when you say your number.
Telephone Calls
It is easy to underestimate the power of a live telephone call. You can communicate so much more with your voice than you can with your keyboard. Emphasis, urgency, humor, compassion, all are weakened or obscured when you communicate via the keyboard. And a phone call—versus a voice message—is interactive, allowing each participant to take the communication in new directions. Before you reflexively respond to an e-mail, voice mail, or message with another e-mail, consider how much more efficient a phone call could be.
Mobile phone and landlines are mainstays of attorney-client communication. They are popular with all generations. Phone calls are so familiar you may make them without giving them any thought. Despite your lifelong experience with the telephone, you have room to improve your effectiveness.
Consider the following guidelines for your phone communication:
- Take some time to think about the call. Before dialing, jot down the purpose of your call along with three points you want to cover.
- Before calling, determine when you will be free to receive a return call so you can suggest some times should you need to leave a message.
- Consider the call from the perspective of the person or people you are calling. Make a note of any expectations you believe they may have so you can address them.
- Focus your attention on the call. Turn away from your screen unless it is essential to look at it. Clear the area on your desk immediately in front of you before picking up the phone.
- Listen to the people you call. Tune in to them.
- Stand up while talking to have more energy, be more relaxed, and improve your speaking voice.
Virtual Meetings
In phone calls with clients you now have the option to work more efficiently by sharing a computer screen spontaneously. Because everyone sees things together in real time, you all can cover more material faster. You cut down on the need for follow-up calls and the phone tag that goes with them.
In an online meeting, participants confer on the phone and watch one person's computer screen. You may not realize how easy it is for you to share your screen with others and how much more productive you can be.
Today you can choose from a variety of services for online meetings. In evaluating your options, consider these questions:
How easy is it for your client to get connected? If the process is easy for you and your clients, you are much more likely to make a positive impression. You will be more at ease setting up and running meetings.
Whose screen do you want to share: your screen or your client's or both? The service should allow you to switch between your screen and your client's screen. This feature prevents the delays and distraction of e-mailing attachments during meetings. Instead, just switch screens and look at a document or image together.
How fast can you and your client share a screen? It should take less than one or two minutes to get connected.
What tools are available during online meetings? The ability to transfer or share control of the mouse and keyboard is important. A highlighting pen and drawing tools are handy extras. A text chat window can be surprisingly useful both for one-to-one and for multiple--participant virtual meetings.
How much does the service cost? Beyond the monthly charge for a service, consider the hidden costs. Your time is valuable. A bargain solution is no bargain if you pay the price in terms of client frustration. Be sure to factor in the peace of mind and cost savings of simplicity and dependability when comparing your options.
Our favorite service is GoToMeeting (www.gotomeeting.com) from Citrix Online because it does the best job with all these critical issues.
Some solutions require advance installation of software on each computer. You are better off with software as a service (SaaS) like GoToMeeting. You and your meeting participants do not need to go through a lengthy installation process. You can start an instant meeting by giving other people on your call a website and an access code.
With SaaS, you also have the freedom to use the service when you are away from your office. You can start an online meeting with one or more people from any computer anywhere on the Internet.
High-quality videoconferencing truly is the next best thing to being there. It delivers interactivity and nonverbal expression. But for small firms and solos, the quality of affordable videoconferencing is limited.
For videoconferencing frequently with one particular client, affordable proprietary equipment is available that delivers acceptable image quality across a fast Internet connection. But to communicate with a variety of clients, this technology is not so practical because each client must have the same equipment.
Existing video chat services and web-cams currently fall well short of offering acceptable image clarity for business purposes. Another major drawback of webcam-based videoconferencing is the absence of eye contact. Your face is relatively close to the screen. If you look directly at the other persons' eyes on your screen, they do not see you looking directly at them. They see you looking down or to the side. If you look directly at the webcam, they see your eyes but you don't see theirs.
At a greater distance from a larger screen, each of you is better able to see the other's eyes. Eyes communicate a great deal. Let's hope for an affordable future development that puts the video camera directly behind or inside your screen so that we can have direct, albeit virtual, eye contact.
Video chat services such as Skype (www.skype.com) can be wonderful for staying in touch with far-flung family and friends, but at this point the drawbacks for business use outweigh the advantages. In a business context, the video and audio quality, backdrop, lighting, focus, and background noise all take on greater significance.
As with any other activity, you become more comfortable and more effective at videoconferencing with experience. For that reason, look for opportunities to video-conference in your personal life.
The business world is beginning to use videoconferencing on a more regular basis. The cost of high-quality equipment keeps dropping. If you gain experience with videoconferencing now, you will be better prepared for the time when it becomes more affordable and commonplace in the business world.
Social Media
You have an important choice: How much time will you devote to the latest forms of communication: None? A little? Way too much?
Today's wave of communication technology, social media, lets you reach prospective clients and people in your professional and personal areas of interest. You may build hundreds or even thousands of potentially valuable new relationships. What these relationships may lack in depth they can make up in numbers, variety, and relevance.
Social media and social networking services allow you to publish information about your work, personal life, and activities. You can discover similar information about others, communicate via messages, and share resources, links, and photos. You choose the people you want to relate to by "friending" them or "following" them, and you decide how much or how little you reveal to friends and the public.
Some hear the buzz about social networking tools such as Facebook (www.facebook.com), LinkedIn (www.linkedin.com), and Twitter (www.twitter.com) and dismiss them as part of a fad without real business value—much noise and idle chatter. True, technology fads come and go, but innovations that attract tens of millions, let alone hundreds of millions of followers, have staying power.
Jeff Hancock, associate professor of communication at Cornell University, studies the effect of technology on social interactions. The results of his research confirm the benefits of establishing relationships in cyberspace:
In one study, some participants had access to an unknown partner's Facebook profile and some did not. Both groups were asked to get their partners to like them in a short instant-messaged conversation. Those with Facebook access used that information—such as the partner's interests or favorite music—to ask questions to which they already knew the answers. Or they mentioned the information to make themselves similar to the partner. (Quoted by Susan Kelley in "Want to Win Friends and Influence People? Use Facebook and IM, Studies Suggest," Cornell Chronicle Online, November 19, 2008.)
Participants were more successful when they had access to the Facebook profiles of the people with whom they exchanged instant messages. More than 97 percent of the people they chatted with did not detect that "their new friend seemed to know an awful lot about them."
In another study co-authored by Hancock, he examined e-mail, text messaging, and other text-only communication. According to Ben Eisen, writing in the Cornell Daily Sun, Hancock found that "people who send instant messages not only unconsciously reveal their mood in their messages, but they also pass that mood on to their texting partner" ("Study: People Use Face-to-Face Cues Online," Cornell Daily Sun, December 1, 2008). The studies Hancock conducted "demonstrate that basic human psychological processes operate even in relatively new communication environments involving text messages and social networking Web sites."
Of the many social networking tools, Face-book, Twitter, and LinkedIn are the ones to look at first. Facebook has developed incredible momentum with more than 175 million users in the first quarter of 2009, and that number is growing at a geometric rate. Joining Facebook allows you to post information about yourself so that others can get to know you and you can get to know them, at least to a limited extent. You can post photos, links of interest, news, and a great deal more. Facebook serves as a platform for applications that add features ranging from sending voice messages to sharing PowerPoint presentations.
LinkedIn has a reputation as the place for business people to network. Career advancement and helping each other find new job openings are strong reasons for adding people as Connections in your LinkedIn account. It is also a great place to offer and receive answers to narrow questions within your specialties, reaching many other knowledgeable people quickly.
Twitter generates streams of short messages, each up to 140 characters. You begin to receive messages from other members after you "follow" them. To gain your own followers, you need to get the word out by posting messages and by giving out your Twitter name. As others see your name, they can choose to add you as someone to follow. Why would you want people to follow you? You want them to know you, at least casually. The exchange of information is mutually beneficial and builds useful relationships.
What are the drawbacks to social media? The subjects of privacy, security, ownership of intellectual property, and return on investment of time deserve a separate article. In short, you need to be careful about what and how much you publish and say in your pages and communications.
The biggest question you need to answer about social media is the one that opened this section: How much time will you devote to Facebook, Twitter, LinkedIn, and others? You face a real risk of wasting your time. The new media are compelling but distracting. One approach is to develop your own written plan specifying what you want to accomplish and how you plan to do it. A good place to start is Susi Schuele's article "Social Networking for Lawyers" ( in this issue of GPSolo), which takes an in-depth look at how you can build relationships through social networking. Schuele, who has a strong background in legal technology and currently advises lawyers on using social media, makes the business case for social networking and provides practical guidance on what to do and what not to do.
Instant Messaging
Instant messaging (IM), once the province of teenagers and geeks, has moved into the business world. A personal and immediate medium, IM lets you get and give quick answers or comments in real time.
You can send and receive instant messages on your PC using a small program running all the time that alerts you to incoming messages. The most popular device for IM is the mobile phone. Because most phones have limited keypads, users often need to press the same key multiple times to enter a particular letter. Acronyms, abbreviations, and "smilies" make up a diverse language that allows IM users to minimize the number of keystrokes and fit messages into small screens.
Instant messaging usage has grown well beyond the exchange of short, personal updates via mobile phone. Writing in the June 2008 issue of GPSolo (www.abanet.org/genpractice/magazine/2008/jun/onlinecollaboration.html), Seth G. Rowland of Basha Systems LLC called IM "an essential tool for the connected lawyer." He observed that wherever you have Internet access, "you can set up ad hoc conferences in private invitation-only chat rooms." He noted: "A tool originally designed to let teens send pictures to each other can be used to send legal documents to the private chat room participants to further the discussions."
A downside of IM is its potential to be a time-consuming distraction. Conversations, whether in person or chatting via IM, can take you away from your work.
Other concerns about IM involve security and privacy. Alexey Dolya of Kaspersky Lab, an antivirus software company, reported that in a study of business IM users: "The overwhelming majority (92.4 percent) of respondents acknowledged the dangers associated with information technologies, but one in two (48.6 percent) did nothing of a practical nature to prevent undesirable events from occurring" ("Instant Messenger: Making Business Friendlier but Less Secure," Viruslist.com, August 20, 2007, www.viruslist.com/en/hackers/analysis?pubid=204791959).
Before you activate IM software on your computer, make sure you do what you need to do to protect and manage your IM network and information. After using a technology for personal purposes, it is easy to start using it for business without paying much attention to security. You have more at risk on your computer than you do on your mobile phone.
Perhaps the biggest threat to IM users are infected files that can be sent along with messages. Make sure your antivirus defenses cover IM. We recommend Norton Internet Security 2009 (www.norton.com). After losing its once top-notch reputation owing to bloat and compatibility problems, Norton has regained the respect of reviewers with its 2009 line of security products, which efficiently protect against IM threats, among many others.
The communication options you choose will depend on what you want to accomplish and what you and your clients find comfortable. In our opening examples, you could leave your question in a voice mail if it is short, specific, and factual. Otherwise you could suggest some good times for a return call. For drafting an agreement with several parties, setting up a teleconference supplemented with GoToMeeting for jointly viewing, discussing, and modifying contract wording could save everyone a good deal of time.
In planning your marketing efforts, stay up-to-date on how you can use social media to become more widely known in your fields of interest. Consider the value of using social networking and instant messaging to share resources inside and outside your usual circles.
Be aware that each generation has communication technology preferences. Instant messaging is often preferred by Generation X (under 50) and Generation Y (under 30), whereas Baby Boomers prefer e-mail and mobile phone calls. You may find yourself out of touch with clients, co-workers, and associates who gravitate toward media you do not use. Chris Penttila's article "Talking about My Generation" in the March 2009 issue of Entrepreneur magazine charts generational preferences about communication technologies (www.entrepreneur.com/magazine/entrepreneur/2009/march/200104.html).
Communication is about relationships. Each of these technologies can serve to promote and extend your important business and personal pursuits. They also have the potential to foster miscommunication and to function as ineffective distractions.
Refer back to the suggestions in this article periodically to reassess your communication habits.
Let the nature of your messages and relationships, the importance of nonverbal cues, and your emotional intelligence inform your choice of the right medium for each situation.
Wells H. Anderson, J.D., a veteran legal technology consultant, runs Active Practice LLC and offers a new secure service designed for attorneys, Active Online Backup (www.activeonlinebackup.com). A Time Matters software expert, he works re-motely with lawyers and staff across North America. He may be reached at email@example.com.
Originally published in the June 2009 issue of GPSolo Magazine.


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Niasse is shit. However, I would still start him ahead of Rooney.
DCL has literally done nothing. I wasnt 100% sure he was still on
It's a joke were not using sandro. Admittedly he hasn't looked great but at least he's got a track record of knowing where the net is, it has to be worth pursuing
Beni is making himself difficult to drop
No but they have scored twice. I dont mind if their keeper lets our shots in
We seriously need to stop asking Gana to pass in/into the final third. He can't do it.
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The Huntington Beach High boys' track and field team had one goal entering the 2011 season: win the Sunset League championship.
If they accomplish their goal, the Oilers would be end a 28-year drought. That goal is still within reach, but they will need to come up with a big finish to end the regular season.
In a league tri-meet March 30 at Huntington's Sheue Field, the Oilers downed Los Alamitos, 70-29, and in a key matchup against Fountain Valley that would establish a league front-runner, it was the Barons who emerged from a close matchup, 70-67.
In the girls' tri-meet, Fountain Valley scored a 78-58 win over Huntington and Los Alamitos topped the Oilers, 85-51.
The outcome of the Fountain Valley-Huntington boys' meet came down to the final two events of the day, the 3,200 meters and 4 by 400 relay. The Barons scored nine points in the 3,200 to get the win over the Oilers, who earlier didn't register a point in the long or triple jumps events, Huntington Coach Clim Moore said.
Key performances for the Oilers during the tri-meet included Austin SImpkins, who won the 100 meters (11.16 seconds) and was second in the 200 meters (22.70); Ramon Vargas, who won both the 110 hurdles (14.96) and 300 hurdles (39.69); James Dohleman, who won the high hump (5-feet-8); Jack Rulon set a personal best in the shot put (43-8, second place) and threw 134-11 in the discus (second-place) and Brian Skinner collected key points in the 200 meters (23.14, second) and 400 meters (third).
Despite the close loss to Fountain Valley, Moore said the Oilers are still in contention for a share of their first league title since 1983. They'll need to defeat both Newport Harbor this week and Edison on April 27, plus come up big at the Sunset League finals next month, in order to share the top spot.
"Three years ago, with so many quality athletes, I couldn't see why this group of guys couldn't come together and get a league championship," said Moore, who is in his third year leading the boys' program. "Not that winning a league championship is easy by any means, but I was intrigued by the possibility.
"It's been a three-year project. The first year was about implementing my system and then bring in my coaching staff. We also developed a really great relationship with our football program. We have a really, really good sprinting group and a nice mix of freshmen and sophomores, with our more experienced guys who are providing leadership. It's all about understanding what's in front of us and I keep reminding them about the history of not having won league in 28 years."
Moore said that Vargas qualified and will compete in the 110 hurdles Saturday at the Arcadia Invitational.
In Sunset League action Tuesday, the Edison's boys' team scored a key 97.5-72.5 win over visiting Newport Harbor and the Charger girls scored a 116-53 victory.
The Edison boys' won 11 events and finished first and second in three events. The one-two finishes included: Brent Bazzell (23.09) and Brian Ely (23.35) in the 50-yard freestyle, Michael Hauss (4:50.49) and Tony Morelli (4:56.70) in the 500 free and James Barker (57.85) and Clay Arnold (59.53) in the 100 backstroke.
Josh Smith won the 200 individual medley in a CIF Division 1 automatic qualifying time of 1:58.32 and also won the 100 free (48.10).
"We have a ton of respect for Newport Harbor, especially in the freestyle events, which they seems to always dominate," Edison Coach Diggy Riley said. "Our 1-2-4 finish in the 50 free was a huge boost for our boys. In order to beat a team like Newport, you have to do the little things right, like finishing strong and nailing your starts and turns. We scored huge points in winning both the 200 and 400 freestyle relays. Josh Smith had a real good meet for us winning both events. He is looking real strong in the pool.
"Newport will be an entirely different team in a month when we will face them in their pool for the league championship, I can promise you that, but we will be ready for the challenge."
In the girls' meet, Edison's Ellie Morrissey won the 200 individual medley (2:08.88) and 100 butterfly (58.62). Both are automatic CIF Division 1 qualifying times, Riley said. Alli Gillespie also was a double-winner, claiming both the 50 free (25.27) and 200 free (1:57.53).
"It was nice to see some real fast swims for some of our girls, especially in our pool," Riley said. "Ellie (Morrissey) )is really training hard with us and her confidence is building."
Edison travels Tuesday for a 3 p.m. league meet at Los Alamitos.
Huntington Beach ran its record to 8-0 Friday with a 13-6 win over Marina at Westminster High's Boswell Field. Taylor Refice scored three goals and had an assist, Alex Kowalski had three goals, Steven Koressel two goals and two assists, Tim Francis two goals, Jace Gan, Grant Lowman and Carsten Beith all scored and Geoff Lunsk, AJ Schaffner and David Mastro each had an assist.
Goalie Trevor Jackson with five saves and turnovers were forced by Dallas Heyden, Anders Davis and brothers Tyler and Ryan Harchut.
In previous action, Huntington was a 6-3 winner in its league opener March 30 at Newport Harbor. Lunsk and Koressel led the scoring with two goals each and Gan and Francis each had a goal. Defensemen Heyden, Davis and Ryan and Tyler Harchut, held Newport Harbor's offense in check and Jackson had five saves.
Huntington travels to Irvine Friday to face University at 5:30 p.m.


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Abt Card
Note: The manufacturer does not include a power cord with this item due to different outlet configurations. Check your outlet configuration to determine which cord is required then click the accessories tab above to purchase the correct one for your home. If you are still unsure, contact any of Abt's Sales Specialists at 888.228.5800.
Configuration and Overview
Cooktop Features
Oven Features
Approximate Dimensions:
Approximate Weight:
Warranty Information:
Manufacturer Warranty (authorized online retailer): 1 Year Parts
and Labor
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.


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wear a suit.
Quote from: dsong02 on June 07, 2004, 11:58:21 AMwear a suit.Wear a suit? Only if it's typical.I hate it when I have to interview people who are wearing a suit. Hasn't happened in a while, fortunately. And I haven't worn a suit to my last 5 job interviews; and I've gotten all 5 jobs. For the last 4, I've even worn jeans.Anyhow, just keep in mind that thechoson's on the West Coast.Greg
it was a joke.


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Energy consumption refers to all the energy used for heat, power, and electricity generation, regardless of where the energy was produced.
Solid fuels include hard coal, lignite, peat, patent fuel, lignite briquettes, peat briquettes, coke and bituminous sands.
Liquid fuels include crude oil, natural gas liquids, plant condensate, gasoline, petroleum products, jet fuel, kerosene, liquefied petroleum gas, refinery gas, feedstock, naphtha, lubricants, gas/diesel oils and residual (heavy) fuel oils and bitumen.
Gaseous fuels include natural gas and other petroleum gases, such as gasworks gas, coke oven gas and blast furnace gas.
Primary electricity refers to electricity generated by noncombustible energy sources and includes electrical energy of geothermal, hydro, nuclear, tide, wind, wave/ocean and solar origin.
Traditional fuels include estimates of the consumption of charcoal, fuel wood and bagasse.
• Charcoal is solid residue consisting mainly of carbon and obtained by the destructive distillation of wood in the absence of air.
• Fuel wood is all wood in the rough that is used for fuel purposes.
• Bagasse is the cellulosic residue left after sugar is extracted from sugar cane.
Energy Statistics: Definitions, Units of Measure, and Conversion Factors (see http://unstats.un.org/unsd/publication/ ... sF_44E.pdf [last accessed: July 2nd 2009]).


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Periodic Table Playing Cards
Always bet on Science
- Play with chemicals without protective gear
- Double deck of playing cards with all 118 elements
- Makes memorizing your elements into a game
When it comes to learning about the world around you, where do you turn? Science. Everything can be explained by science; except those things we're working on explaining. That's what makes science so exciting: we can go into the lab not really understanding how something works, get hands-on with it (with protective gloves, of course!), and come out knowing something new. It's hard not to geek out about how cool that is.
If you're learning Chemistry, you're going to need to know your Periodic Table. It's up to 118 elements now, so it's even more to memorize than when your parents or grandparents took Chemistry. As geeks, we know that one of the best ways to learn is through games, so we had to bring you this double deck of playing cards. Each card features an element of the Periodic Table, color-coded and fully statted up for for your memorizing pleasure. Who says you can't play Texas Hold'Em and study for a test? Certainly not us.
Product Specifications
- Two decks of standard playing cards with a Chemistry twist
- Each card features 1-4 elements (most have one)
- Features the 118 elements of the Periodic Table
- Play normal card games with them or use them to study
- Includes information like:
- Name
- Symbol
- Atomic Number
- Standard State (solid, liquid, gas, radioactive, artificial)
- Series (actinoid, alkali earth metal, alkali metal, halogen, lanthanoid, metal, metalloid, noble gas, non metal, transition metal)
- Melting point
- Boiling point
- Period
- Group
- Usages
- Comes in a plastic storage box
- Makes a great gift for a Chemistry student or teacher
- Crazy Crafty Idea: Decoupage a table for your favorite chemist/gamer. These are certainly colorful enough to do the trick.


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Organizations or individuals interested in sponsoring the QGIS project should contact the QGIS treasurer, Andreas Neumann (email@example.com), with questions, requests for sponsorship invoices or to make arrangements.
QGIS is an entirely Open Source project. QGIS development is carried out largely by a group of volunteers, that in time have built up a large, valuable and useful code base, free to use and improve for everybody. As a result, you have free access to the source code and binaries that we provide on our web site. As a result of this volunteer approach, a number of tasks, less interesting or important for the developers, are sometimes left behind. In addition, promoting QGIS requires our participation at congresses and conferences and the production of information material, sometimes very expensive for volunteer developers.
Meanwhile, many organizations have made an investment in using QGIS as part of their operations, but have not had a way to directly contribute to the success and long-term health of the project.
We would like to extend our activities and improve the quality of QGIS. Your financial contribution will support the maintenance, improvement, and promotion of QGIS. Sponsorship is not a way for individuals to control the development of the project, but rather a way of ensuring the longevity and overall health of the project.
Con sus donaciones somos capaces de:
Existen dos clases de contribuciones financieras, aceptamos:
Sponsors can sponsor QGIS for any amount of money of at least 500 €/700 US$. Sponsorships last one year, after which they may be continued with a new payment, or allowed to lapse. At or above the following levels a sponsor will be designated as being one of the following class:
|nivel de patrocinio
|Patrocinador Platino
|Patrocinador Oro
|Patrocinador Plata
|Patrocinador Bronce
Donations can be of any amount, via Paypal or through our bank account (information available at Donations page). Even a small donation can make a difference and help to reach important project goals!
Si desea enviarnos un donación mayor, le animamos a que use una cuenta de banci en vez de Paypal.
Las donaciones a QGIS son deducibles de impuestos en varios países. Por favor diríjase a su oficina local de impuestos para detalles.
Patrocinar el proyecto QGIS provee los siguientes beneficios:
Los donantes serán listados en la página Patrocinadores y Donantes, pero no reciben los beneficios adicionales listados arriba para los patrocinadores.
The sponsorship funds will be spent to directly improve the code base of the project, to fund tasks that generally receive less attention from developers, and to fund work on peripheral project tasks so that core contributors can focus efforts on QGIS improvements. As an example, we would like to fund the following project activities:
La decisiones sobre el gasto de los fondos de patrocinio serán realizadas por el Comité Director del Proyecto QGIS.
We regret that we cannot accept "earmarked" funding as it creates many administrative issues. If you are interested in funding specific aspects of QGIS development, we encourage you to allocate additional human resources to the project, e.g. hiring a developer, or participating to our bug fixing initiative.
Acceptance of sponsorship offers is at the discretion of the QGIS PSC. We reserve the right to decline offers of sponsorship if the sponsoring organisation or party seems to be at odds with the ethos of our project. For example offers from marketing companies that have nothing to do with GIS / spatial services, or offers where we have reason to believe the presence of the sponsors logo and marketing materials on our site and other materials will degrade the experience of our users will be declined.


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The Philippine Association of Research Managers, Inc (PHILARM), CHED-Higher Education Regional Center (CHED-HERRC), Cagayan Valley Agriculture and Resources Research and Development (CVARRD) and Isabela State University (ISU) conducted the Regional Training on Research and Extension Management last February 26. About 70 people attended the seminar which was held at the Valmayor Hall, CVARRD Complex, Isabela State University, Echague, Isabela. Representatives from different ISU system together with attendees from Quirino State University (QSU), Nueva Vizcaya State Universty (NVSU), Cagayan State University (CSU) and DA-BAR joined the training and seminar.
The topic of the event was "Principles in Research and Extension Management: Its Critical Inputs to National Development and ASEAN Integration". Mr. Ricarte V. Castro, vice president of PHILARM explained the key points in doing research. Throughout the entire seminar, insights on preparing research proposal and writing for publication in refereed journal were delivered to the participants by resource persons such as Dr. Jocelyn E. Eusebio, Dr. Merian C. Mani and Dr. Cristeta Gapuz. The TTPD Director, Dr. Melvin B. Carlos, talked about the Extension Management: PCAARRD's Pinoy S&T Services for Farmers and Entrepreneurs (PSF). At the last part of the seminar, Dr. William C. Medrano, discussed about linkaging or networking and resource generation. Overall, the participants were satisfied worh the information they received. The seminar's final panel covered the meeting and election of officers for the PHILARM Cagayan Valley Organization.


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This time last year I was 2 weeks pregnant and didn't know it. It's crazy to think about how much things have changes from a year ago...
Time passes so quickly yet it seems like the days drag on and on forever.
Madison is now 10 and Jacob is 3 1/2 months old...at this age the 1/2 is crucial. I'm 27 and Scott is 37.
A year ago, Madison wasn't a pre-teen, Jacob was small enough we needed a microscope to see him. A year ago, I was closer to 25 than to 30 and a year ago Scott was 85 pounds heavier.
This last year has changed us, not just the addition of a new family member or that now I am biologically a mother...it's truly changed us...for the better.
June of 2009 I found out I was pregnant. We were also contacted by Madison's estranged mother, Tina. Scott was really reluctant to even talk to her, and even those I was more scared for myself and my relationship with Madison, I urged him to do it...not matter the cost to me...because it's what was best for Madison that we should be thinking of.
I'm gonna wrap it up for now but I think I'm gonna work on my birth story and getting that down in type for future generations..haha
Sunday, May 16, 2010
what a long journey
This time last year I was 2 weeks pregnant and didn't know it. It's crazy to think about how much things have changes from a year ago...
Posted by katieP at Sunday, May 16, 2010
Labels: family
1 comments:
- Anne said...
amazing how fast time goes by - and all the changes that happen!
- June 20, 2011 at 9:32 AM


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At various times the murals have been controversial. Initially, some critics focussed on Rivera's communism asserting that he had painted a communist manifesto. Others complained that the workers were depicted as dehumanized in the murals, even though most workers saw themselves as represented with dignity. Some complained that the nudes on the East wall were pornographic and saw the "Vaccination" panel as sacrilegious. Later, during the McCarthy era, a large sign was placed in the courtyard with the murals defending the artistic merit of the murals while attacking Rivera's politics. More recently, a case has been made that the cycle is universal, reflecting "not only the essence of the industrial culture of Detroit but also a belief in technology and science that is operative today. As such, it is a history-making work of art in which the working class and industrialists both find affirmation" (Downs 185). And the aesthetic value of the series is no longer in doubt; many believe that this series of frescoes represent the best of Mexican mural art in the United States.
|East Wall
7 images
|West Wall
12 images
|South Wall
12 images
|North Wall
28 images--2 pages
|Predella Panels
12 images
Click here to return to index of art historical sites.
Click here to return to index of artists and architects.
Click here to return to chronological index.
Click here to see the home page of Bluffton College.


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For a television critic, the Emmys are always a mixed bag. It's always great when shows and performances we have supported from the beginning are recognized, but sometimes — if you can believe it — the shows and people we believe deserve to win don't. But there is one consistent bright spot in the process — when people whose work has been consistently terrific over the years are recognized for the first time. This year saw quite a few accomplished performers get their first Emmy nomination.
It's a very busy time for these folks, as you can imagine, but we were fortunate that four of them found time to sit down with us to discuss the thrill of Emmy season. Michelle Forbes, nominated for her role as the grieving mother on "The Killing"; Walton Goggins, who plays the mad poet and backwoods gangster Boyd Crowder on "Justified"; Josh Charles, whose increasingly complicated Will Gardner tempts "The Good Wife"; and Johnny Galecki, the romantic (and least geeky) physicist of "The Big Bang Theory."
It was, from the beginning, a surprisingly intimate group. Forbes and Charles worked together fairly recently on "In Treatment"; Goggins is godfather of Galecki's daughter. Add to that the fact that both Charles and Galecki are nominated along with their costars (Alan Cumming and Jim Parsons, respectively), and Charles is up against his very good friend Peter Dinklage ("Game of Thrones"), and you quickly understand what a small world Hollywood becomes. It certainly made for a lively conversation between people who were not just peers, but friends.
Below is an edited transcript of an hour-long discussion, moderated by Mary McNamara, held in The Times' Chandler Auditorium.
What's it like working and then also having to deal with all of this, with the Emmys publicity and the nerves?
Johnny Galecki: Oh, it's terribly exciting. It's wonderful. Yeah, we've been doing a bit of it, but it's all leading up to this wonderful celebration we get to be a part of.
Josh Charles: I feel thoroughly blessed, as I'm sure everybody does, and honored and it's nice to be recognized, but I don't think that's why any of us necessarily do what we do. So I think it doesn't really come into my brain that way when I'm acting. Maybe it's just because I have a lot of self-loathing too.
JG: I wish there was an award for that.
Michelle, you were kind of outspoken about the Emmys a couple of years ago. You were saying that it didn't matter. That it was the performance that mattered.
Michelle Forbes: Yes, that lovely quote. That was indeed.
That still is all over the Internet.
MF: Oh, I'm so glad that's still around. [Laughs.] … I still stand by what I said, that the work is the important bit. And we tell stories for the audience. And if you have an audience engaged and you've touched people, you've done your job. And the rest is just fun and icing and everything else, but that's where the glory is.
Well, it's something that everybody says, and it's not just the Emmys, it's the Oscars too: It's an honor to be nominated. It's not something that we think about. But you must think about it.
Walton Goggins: You can't really compare work. But it is the experience. It's like a new experience. And you know, I mean, I have an 8-month-old son, and I'm reminded that there are only so many firsts in life. And that firsts are really a bell curve. You know, like every single day something new is happening in his life, and the older I get, you know, you're lucky if you get a first a week, or a first a month. Some people, a first a year. And this experience for me has been one that I'll never forget, because it may very well never happen again, and that would be OK. But it's really been an extraordinary kind of experience.
What does an Emmy mean these days, and does it mean something different to a cable show versus a network show?
WG: Cable television now is tantamount — in my estimation, it's been said over and over again, but — to independent filmmaking. It really is. It's become this great vehicle for storytelling over a very long format. I do like a three-hour movie. I'll watch "Carlos," which is a six-hour movie. But for some of these shows, "Boardwalk Empire" on down the line, like "The Wire," "The Sopranos," you get to watch these shows for 84 hours, 85 hours. And it's fantastic. What we trade is the amount of people watching the show.
Do you think that people pay attention to the nominees?
MF: I don't think the general public reads the nominations. I don't get stopped on the street for that. Certainly not.
JG: There's a misconception that this is a competition, and there's occasional frustration in that, because if that was the case, then none of us would be involved in this and supporting this. Because it would make something that we love very dearly something very ugly.
WG: I remember I worked with Alan Arkin once and he had said — and he's now won an Oscar and he didn't say this in his speech, but he said — "If I ever won an Oscar I was gonna say, 'I've always hated these awards and everything they've ever stood for, and secondly, this is the happiest day of my life.'"
It's been a great couple of years for TV. Let's talk a little bit about the shows and the seasons and what drew you each to the roles that you're playing.
JG: I suppose — well, first Chuck Lorre approached me about playing Jim Parsons' role before he ever met Jim. Before they had anything written, actually. And he said, "Can I fax you some pages in a couple of weeks once we have something written," and I said, "Of course, absolutely." And I just — I felt — it was really the love story or at that point the potential for a love story for the character of Leonard that really attracted me. And I said, "I think I'd rather play the other guy."
Let's talk about "The Killing¸" which is possibly the darkest show ever made. I love it. But it was like, oh, my God, does it ever not rain? Michelle, your role is so — I mean, I just can't imagine how difficult that was. It's just such raw sorrow and rage. Were you intimidated, nervous about going to a place that was so dark?
MF: No, I wasn't intimidated about going to that place. That's an actor's dream, really. And of course the joy of what we do is we get to do that within a safe environment. And that it isn't real in the end. We have to make it real in that moment, and then you have to trick your brain into believing it's not real at the end of the day. It wasn't a pleasant time. I missed "True Blood" because it was like going from the best party ever to a mental hospital.
I remember when Glenn Close started doing "Damages" and she said that TV is so much harder than film because with film you know where you're going and why and then you can do your back story. And with TV you don't know where your character's going. And with your character, Walton, with Boyd, he's crazy in seven different ways.
WG: Yeah he's still an enigma to me, to be quite honest with you. We're now into the second year of this experiment and this guy. ... So coming into this season and kinda the pain that he's carrying over, I didn't know how he would be in a suit. I didn't know how he would sit in a suit. I didn't know how he would kiss a woman. I didn't know how he would, certainly, sit with the CEO of a coal mining company. But I knew he was a poet. I knew he was a poet, and I knew that he was smart.
JG: Yeah, I wrote out, as I always do, a back story for the character. And you're right; when you're doing a film and you're doing a play, that's a wonderful blueprint to rely on. But by the end of Season 1, I wasn't referring to it at all, because I didn't — you find things out and, like, in Season 5 that, oh, really, I'm adopted? You couldn't have thought. And I didn't know until Season 2 where my character was from. I asked, and Chuck Lorre would say, "This isn't 'Lost.' We don't know. We're making this up as we go every week."
But with you guys, your characters, you also have the good guy/bad guy.
JC: Right.
How is that to deal with as a performer?
JC: I deal with it because it doesn't — to be frank it's like I don't look at it in those terms. So when people say to me, is your character good or bad, I don't even know what that means. He's everything. He's good and bad. I mean, he does it all. He's a flawed, complex human being, so he has a little bit of everything. I'm not interested in having it all figured out. And certainly not put labels on a character whether they're good or bad.
It is called "The Good Wife," though.
JC: But you'd be surprised how many people take that so literally, you know what I mean? I've had people say, well, she can't have something with you because she's the good wife. I don't think the title was meant to be that literal.
What are you guys going to do — do you have plans? Are you going to party beforehand?
JG: I don't even have a suit.
Do you have people that you want to go up and talk to?
WG: Oh yeah, Ty Burrell. Like all of those guys. They're just a number of people that I'm looking forward to approaching. Jon Stewart. I'm gonna tackle him.
MF: Or John Hodgman ….I sort of accosted him last year at the Emmys, and it was one of those things that just sort of died. … It's, like, "Don't you understand? I love you!"
Well, thank you guys for coming, and I wish you all the best of luck and I hope you have a lovely evening. I will be sitting here in the office reviewing the show, so when you win, make sure your speeches are really good so I can say something nice about you. Thank you. That's a wrap.
For a television critic, the Emmys are always a mixed bag. It's always great when shows and performances we have supported from the beginning are recognized, but sometimes — if you can believe it — the shows and people we believe deserve to win don't. But there is one consistent bright spot in the process — when people whose work has been consistently terrific over the years are recognized for the first time. This year saw quite a few accomplished performers get their first Emmy nomination.


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Planning is important because it helps you manage complex systems.
Becoming familiar with your woodlot is an important step in good planning.
Woodlots can only be managed for one value at a time.
Woodlots are dynamic places that change over time.
Woodlot owners are often only interested in the financial value of their woodlots.
Natural Resources


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IBM takes on Oracle with PureData appliances
'Watch out, Larry, here we come'
Rebadging Netezza warehouses and Smartie boxes
The PureData brand is also being slapped on some existing appliances that IBM has crafted for running analytics workloads, called Smart Analytics Systems or Smarties here at El Reg, as well as on the data warehouse appliances based on IBM blade servers that Big Blue got its hands on when it acquired Netezza back in September 2010.
The rebadged Smartie box is a cluster based on IBM's Power7-based Power 740 servers running AIX and DB2 10, InfoSphere Warehouse 10, and Cognos 8 analytics, while the rebadged Netezza box still uses the TwinFin architecture that marries x86 blade server with blades with special FPGA's designed to compress and decompress data on storage arrays and pre-chew it for database servers running on those x86 blades. (This is similar to what Oracle has done with the Exadata machines.)
You will recognize the PureData System for Operational Analytics A1791 as the Smartie 7700, and the PureData System for Analytics N1001 as the Netezza 1000. PureData A1791 and PureData N1001 are reasonably short names we might remember. "The first is good at doing thousands of queries per second," explains Kopp, "while the latter is good at doing big and complex queries in seconds."
These two rebadged appliances will be available on October 26 as well, including integration with the Flex System Manager and the "expert integration" templating system that is part of the PureApplication systems. And with that funky new rack that the PureData T1500 comes in, too.
IBM did not launch a PureData machine expressly to run its BigInsights variant of the Hadoop data muncher, but obviously it could whip up such a product in pretty short order. ®


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Life seems to be coasting along and then suddenly, with the blink of an eye...it all changes.
Last Wednesday, March 16, 2011, my Mother collasped in her home. After many tests, they finalized she had a mini-stroke or TIA.
My mom will be 74 in April. She works full-time and drives everywhere. She travels extensively and has the same group of friends she has had since elementary school.
Now, this has all changed...with the snap of a finger!
She is now reliant on people to walk, sit up, eat and even go to the bathroom.
It is heart-breaking to look into her eyes and see how she has come to realize that her life will be changing.
Her short-term memory has suffered, yet she can remember things from over 60 years ago. They say this is common with at stroke.
Her balance is off and her stamina is so much shorter.
Her near future is still left to be determined as far as where she will live and how she will occupy her free time...
But, I am thankful she is still here !!!
Needless to say, our lives have been altered as well as my Mom's.
I have changed my work schedule thanks to my amazing bosses, who have worked with
me so I can be with my Mom every day.
I put Kiernan on the bus at 6:30 am and am to work by 7:00 am.
I am off at 3:30 pm and head straight to the hospital, where I stay until
8:00 or 9:00 pm. Then home I go!!
Patrick has taken over the cooking and every day running of the house.
On weekends, we have our regular functions; ie, Little Patrick's baseball, Deirdre's
church functions, and this last weekend, Caitlin's Special Olympics---she won
a Silver medal in bowling, etc.
Some of the children go with me on the weekend to visit their MeMaw..those that can
handle a few hours at the hospital.
Usually a couple on Saturday and a couple on Sunday.
Having raised 6 children, 5 on varying levels of the Autism Spectrum, I have a great amount of patience. I pride myself on my husband's and my patience level. We have been tested numerous times in our 20 year marriage.
This past 2 weeks, I have been reminded how very strong our bond is. Through Patrick's stregnth, I have found my own.
Our children have all stepped up to the plate as well. They are well-behaved and helping out around the house.
They all have matured so very well and we are so proud of the young adults they are becoming.
Caitlin, our oldest and Kiernan, our youngest and most affected by autism, have raised to this challenge as well. They are remaining calm and happy during this big change in their life.
I am sure, no matter what lies ahead on the next chapter of our lives, we will continue to be the strong family unit we always have been.
I have been inspired by many this past 2 weeks:
-My family for coming together and allowing me to be with my Mom as much as possible.
-My work place...which I love so very much, for allowing me to readjust my schedule and
for caring about me and my mom enough to do so.
-My friends..for rallying together and making my life a bit less stressful than it should be...and shame on you (you know what I mean!!)
and most of all..
-My MOM, for showing me what it means to fight hard and never give up. To persevere beyond
all odds and to keep fighting for your dignity and your health.
You all inspire me to be a better me...and I thank you all for that !!
About Me
- Mom26children
- I am the proud mother of 6 children. 5 of our children have autism. We do not feel our world has ended, but just begun. We do not chelate, intervene biochemically, give shots of any kind, practice ABA, etc. We treat them as we treat any humanbeing. We treat them with kindness and respect and expect the same from them. They are exceptional children.
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Sunday, March 27, 2011
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A pesticide is any substance or mixture of substances intended for preventing, destroying or controlling any pest, including vectors of human or animal disease, unwanted species of plants or animals causing harm during or otherwise interfering with the production, processing, storage, transport or marketing of food, agricultural commodities, wood and wood products or animal feedstuffs, or substances which may be administered to animals for the control of insects, arachnids or other pests in or on their bodies. The term pesticide also includes substances intended for use as a plant growth regulator, defoliant, desiccant (agent for thinning fruit or preventing the premature fall of fruit), and substances applied to crops either before or after harvest to protect the commodity from deterioration during storage and transport.
Use of pesticides by type and year refers to the type and quantity of pesticides used in (or sold to) the agricultural sector.
Types of Pesticides
Insecticides are agents of chemical or biological origin that control insects. Control may result from killing the insect or otherwise preventing it from engaging in behaviours deemed destructive. Insecticides may be natural or manmade and include chlorinated hydrocarbons, organo-phosphates, carbonates-insecticides, pyrethroids, and botanical and biological products. Examples include Chlordane and DDT.
Herbicides are used to kill unwanted plants. Selective herbicides kill specific targets while leaving the desired crop relatively unharmed. Some selective herbicides act by interfering with the growth of the weed and are often based on plant hormones. Nonselective herbicides, on the other hand, kill all plant material with which they come into contact. Herbicides include phenoxy hormone products, triazines, amides, carbonates-herbicides, dinitroanilines, urea derivates, sulfonyl urea, bipiridils and uracil.
Fungicides are chemical compounds used to prevent the spread of fungi or plants in gardens and crops, which can cause serious damage resulting in loss of yield and thus profit. Fungicides can either be contact or systemic. A contact fungicide kills fungi when sprayed on its surface; a systemic fungicide has to be absorbed by the plant.
Bactericides destroy, suppress or prevent the spread of bacteria. Examples are swimming pool chemicals containing chlorine, and products used to control black spot (bacterial blight) on garden plants or in orchards. Disinfectants for household and industrial use are excluded and are not considered pesticides
Seed treatments are chemical or biological substances or physical processes applied to seeds or seedlings. They help to protect the seeds and assure optimum emergence of the plant or crop. Application of a chemical to seeds is a very well-targeted method of reducing pest and disease attacks on the growing plant.
Plant growth regulators are substances or mixture of substances intended, through physiological action, to accelerate or retard the rate of growth or maturation, or otherwise alter the behavior of plants or their produce. Additionally, plant regulators are characterized by their low rates of application (high application rates of the same compounds often are considered herbicidal).
Rodenticides are pesticides used specifically for controlling rodents, such as mice and rats, and include anti-coagulants.
Other refers to pesticides not so far mentioned.
Source: FAO


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2011 Ameztoi Rosé Getariako Txakolina "Rubentis"
This rosé from the Spanish Basque country is something different. Grown on the hillside vineyards above the small fishing town of Getaria, the Ameztoi "Rubentis" is essentially a pink Txakolina made with a blend of white and red grapes. Ever so slightly pétillant, it has the minerality and a bright citrusy quality that makes it ideal with spicy foods. Open a bottle with fiery Thai or Indian dishes. I love it with ceviche, anything with anchovies or sardines. It's also great with tapas, paella and grilled fish. And perfect for that moment when you're kicking back before dinner.
Region: Pais Vasco
Price: About $20
Style: Dry and minerally, with a slight effervescence
What It Goes With: Spicy food, anchovies, tapas, paella, grilled fish
Where to Find It: K&L; Wine Merchants in Hollywood, (323) 464-9463, http://www.klwines.com; La Costa Wine Co. in Carlsbad, (760) 431-8455, lacostawineco.com; the Wine Country in Signal Hill, (562) 597-8303, http://www.thewinecountry.com; Wine Exchange in Orange, (714) 974-1454, http://www.winex.com; and the Wine House in West Los Angeles, (310) 479-3731, http://www.winehouse.com.


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AURORA, Colo., (Reuters) – Four people, including the gunman, were dead following a hostage-taking incident today in Aurora, Colorado, the same town where a man shot dead 12 people and wounded 58 more in a movie theater last July, police told reporters.
After nearly six hours of failed negotiations, police killed the gunman as he opened fire on them through a second-story window of a townhouse where he had barricaded himself, said Aurora police spokeswoman Cassidee Carlson.
It was unclear from police and media reports whether officers entered the home or shot the man through the window. KUSA television reported that he was killed after police fired tear gas and entered the home, where they found three more bodies.
The victims were believed to be related to the gunman, Carlson said.
Around 3 a.m. (1000 GMT), police notified neighbors of an emergency situation and evacuated several blocks, Carlson said in a news briefing outside the row of beige townhouses in this middle-class Aurora neighborhood, just outside Denver.
One person inside had escaped and alerted authorities, she said.
Around 8 a.m., the gunman fired on a police vehicle, leading to an exchange of gunfire, KMGH television said. At that time police saw the first body, the station reported.
Carlson said the gunman, whose name has not been released, died just before 9 a.m.
A neighbor, Michael Ignace, 46, said he had spoken to the gunman and "he seemed like a reasonable guy, and we talked about motorcycles."
Police entered Ignace's apartment during the night and alerted him, but he chose to stay in his house, he said.
The same Denver suburb was rocked by the mass shooting in July that had been the deadliest in the United States of 2012 until the Dec. 14 massacre at an elementary school in Newtown, Connecticut, where 28 died, including the shooter.
In Aurora, the gunman opened fire during a midnight screening of the Batman movie "The Dark Knight Rises." Police identified former neuroscience graduate student James Holmes as the suspect in a crime that renewed debate about the sale of powerful semi-automatic rifles and extended capacity magazines.


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KAYTEE® Forti-Diet Pro Health Parrot Food, 5 Lb
- Supports heart, brain & vision with DHA & Omega-3
- Natural antioxidants support a healthy immune system
- With probiotics & prebiotics to aid in digestive health
- Enhances feathers and coloring
- Choose between 5 or 8 lb bags
This seed-based blend of fresh, palatable seeds, grains and fortified supplements provides the essential nutrients your parrot needs for a long, healthy life.
Striped Sunflower, Safflower, Oat Groats, Corn, Wheat, Toasted Corn Flakes, Whole Peanuts, Buckwheat, Milo, Millet, Green Split Peas, Ground Corn, Corn Gluten Meal, Ground Wheat, Dehulled Soybean Meal, Canary Grass Seed, Pumpkin Seed, Flax Seed, Dried Red Peppers, Ground Rice, Calcium Carbonate, Wheat Middlings, Dicalcium Phosphate, Salt, Whole Cell Algae Meal (source of Omega-3 DHA), Soy Oil, Flaxseed Oil, Sun-cured Alfalfa Meal, Brewers Dried Yeast, Wheat Germ Meal, L-Lysine, Ground Flax Seed, Fructooligosaccharide, VitaminA Supplement, Choline Chloride, Spirulina, Yeast Extract, Riboflavin Supplement, DL-Methionine, Vitamin B12 Supplement, Vitamin E Supplement, Mixed Tocopherols (a preservative), Niacin, Ferrous Sulfate, Manganous Oxide, Zinc Oxide, Orange Oil, Menadione Sodium Bisulfite Complex (source of vitamin K activity), L-Carnitine, Rosemary Extract, Citric Acid, Cholecalciferol (source of vitamin D3), Copper Sulfate, Calcium Pantothenate, Pyridoxine Hydrochloride, Thiamine Mononitrate, Folic Acid, Calcium Iodate, Biotin, Dried Bacillus licheniformis Fermentation Product, Dried Bacillus subtilis Fermentation Product, Cobalt Carbonate, Sodium Selenite, Beta-Carotene, Artificial Color. Allergen information: Contains peanuts and/or other tree nuts.
Guaranteed Analysis:
- Crude Protein (min) 16.0%
- Crude Fat (min) 12.0%
- Crude Fiber (max) 18.0%
- Moisture (max) 12.0%
- Omega-3 Fatty Acids (min) 0.4%
- Docosahexaenoic Acid (DHA) (min) 0.04%
- Total Bacillus Species (min) 100,000 CFU/g
Conversion & Feeding Instructions:
When introducing a new food begin with a mixture of "old and new" food, gradually increase the amount of new food over a 7 to 10 day period. For best results, discard any uneaten portion and clean food dish before next feeding. Fresh water should be available at all times. The following feeding amounts can be used as a starting point for one bird. Adjust the portions to maintain proper weight and if additional birds are fed.
Daily Feeding Amount:
Parrot (Amazon, African Grey, Eclectus, Pionus): 1/2 cup
Cockatoos and Macaws: 1 cup


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Nursing Diagnosis for Depression
Risk for Violence: Self-Directed or Other-Directed
Nursing Interventions for Depression
- The general objective: There was no violence for Self-Directed or Other-Directed
- Specific objectives
- Clients can build a trusting relationship
- Introduce yourself to the patient
- Do interactions with patients as often as possible with empathy
- Listen to the notice of the patient with empathy and patient attitude more use non-verbal language. For example: a touch, a nod.
- Note the patient talks and give a response in accordance with her wishes
- Speak with a low tone of voice, clear, concise, simple and easy to understand
- Accept the patient is without comparing with others.
- Clients can use adaptive coping
- Give encouragement to express feelings and say that nurses understand what patients perceived.
- Ask the patient the usual way to overcome feeling sad / painful
- Discuss with patients the benefits of commonly used coping
- Together with patients looking for alternatives, coping.
- Give encouragement to the patient to choose the most appropriate coping and acceptable
- Give encouragement to patients to try coping that have been selected
- Instruct the patient to try other alternatives in solving problems.
- Clients are protected from violent behavior to self and others.
- Monitor carefully the risk of suicide / violence themselves.
- Keep and store the tools that can be used by patients for violent behavior, self / others, in a safe place and locked.
- Keep materials that endanger the patient's appliance.
- Supervise and place the patient in the room that easily monitored by peramat / officer.
- Clients can improve self-esteem Action:
- Help to understand that the client can overcome despair.
- Assess and mobilize internal resources of individuals.
- Help identify sources of hope (eg, peer relationships, beliefs, things to be resolved).
- Clients can use the social support
- Review and make use of individual external sources (the people closest to, the health care team, support groups, religion).
- Assess support system beliefs (values, past experiences, religious activities, religious beliefs).
- Make referrals as indicated (eg, counseling, religious leaders).
- Clients can use the drug correctly and precisely
- Discuss about the drug (name, dosage, frequency, effect and side effects of taking medication).
- Help using the drug with the principle of 5 correct (right patient, medication, dose, manner, time).
- Encourage talking about effects and side effects are felt.
- Give positive reinforcement when using the drug properly.
- Clients can build a trusting relationship


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2013 Nissan Pathfinder (credit: Nissan Motor Company)
IRVINE, CA (WWJ) — Kelly Blue Book's list of the 10 Best Family Cars includes mid-size cars, minivans and small SUVs. It's also a mix of brands, foreign and domestic.
"This is a great year for family cars," said Jack Nerad, Kelly Blue Book's executive market analyst. "There are some new entries in the marketplace that are terrific. Some of the old standbys are also terrific."
At the top of the list, the Nissan Pathfinder.


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Bogdan Gabelko is a 3D artist who has worked for companies like Crytek. You may have seen his work before, like the Cammy piece we featured in 2011.
He's now working at Blizzard. Lucky dog.
You can see more of Bogdan's work at his CGHub and DeviantArt pages.
To see the larger pics in all their glory (or, if they're big enough, so you can save them as wallpaper), right-click on them below and select "open in new tab".
Fine Art is a celebration of the work of video game artists, showcasing the best of both their professional and personal portfolios. If you're in the business and have some concept, environment, promotional or character art you'd like to share, drop us a line!


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When you think of air delivery and freight services the two names that come to mind are FedEx (FDX) and United Parcel Service (UPS). With 3-month returns of 7.88%, this industry should be on your radar. Hopefully, a continuing economic recovery will keep fueling growth. Although FedEx and UPS are performing very well, a potential gem hiding in the sector is CH Robinson Worldwide Inc (CHRW), which provides freight transportation services and logistic solutions around the world. CH Robinson offers superior returns on both assets and equity and is at a good value compared to its peers. The firm is also rewarding their investors with strong dividend growth. Check out the metrics below that compare CH Robinson's results to the industry average.
P/E – 23x vs. 38.8x
ROA – 20.20% vs. 8.22%
ROE – 34.90% vs. 22.45%
Dividend Growth (5yr) – 16.05% vs. .89%


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Timeline View: The new tab displays a full timeline of the person's events and those of his/her parents, siblings, spouses, and children. So I can select my great-grandmother, for instance, and immediately see how old she was on the day each of her children was born, when her husband died, or how old she was when her siblings died and where they died. I have access to my notes on this page and can therefore add notes to a fact that makes the narrative more meaningful and clear.
County Check: Once I got used to this I found I really like this feature. Based on a date that I enter for a fact, the county check tells me if the location I enter existed in the county name I entered and suggests the right one for the time period. So one person may have been born in Salt Lake City, Great Salt Lake, Utah Territory and died in Salt Lake City, Salt Lake, Utah, United States. This works for all places in the United States, Canada, the United Kingdom and Australia. This feature also links to an online historical map with county boundaries included.
Just a few days ago an updated version of RootsMagic (Version 5.0.3) was released with some things I've been waiting for!
Here is a breakdown of MY best-of-the-best "new" features added since version 5 was first released.
5.0.3 - 27 March 2012
- New: New "Who Was There" list prints all people in a selected place at a selected time
- New: "Fix Broken Media Links" now lets you select the starting drive and/or folder (This is one of my favorite features! It saves tons of time. Now, if I could only drill down further! )
- New: Media Gallery now lets you sort media by either file name or caption
- New: Added options to custom reports to shade alternate records or draw lines between records
- New: Added "Living" checkbox to "Add Person screen"
- New: Changed 95 year rule to 110 years in New FamilySearch features
5.0.2 - 25 January 2012
See a detailed listing and images of new features in RootsMagic 5.
See a complete list of all new features and fixes added since version 5 was released.
- New: Added ability to split a place into separate place and place details (on Edit Place screen)
- New: Added option to print place details in place index
See a complete list of all new features and fixes added since version 5 was released.


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In contrast with the tapered tips of common drivers, the tips of the slot drivers are ground to a consistent thickness, creating parallel faces for better registration in the screw recess. The accurate fit reduces risk of slippage, helping prevent damage to the screw or surrounding surfaces. We also offer square-recess and Phillips drivers.
All drivers have stained, unlacquered hardwood handles; the classic design has four flats and rounded corners to fit comfortably in the hand and prevent rolling on the bench. Steel shafts are hardened to Rc60-64 and secured with a steel ferrule. Overall lengths range from 5-1/2" to 10-1/2".
Sold individually or in sets. Outstanding drivers for fine work.
Made in USA.


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Category: Spanish
Do I use Señor Wooly with Elementary students?
Wooly Week 2019 – And so it begins…
Elementary Spanish Curriculum? What do I do?
Thomas Young
Improve your teaching skills with CI-specific classroom management moves.
A Spanish Teacher Class Vlog
Keeping it comprehensible, compelling, and fun
Making Languages More Comprehensible
Explorations in Teaching using Comprehensible Input Methods
English as a Second Language and Comprehension Based Teaching
Primary Indonesian Teaching
Language Acquisition through CI and OWL strategies
"Language is too abstract and complex to teach and learn explicitly." Bill Van Patten
A place to think about my language lessons, and how to make them better
Exploring the Convergence of Language Acquisition and the Arts
Transforming WL Education with 21st Century Strategies, Technology & Resources
Best practices and reflections about my Middle and Upper School Spanish classroom
professional growth as a world language teacher
a journey into the world of comprehensible input
Promoting Rich, Relevant and Rigorous Teaching and Learning
Let's find our way together through this crazy, beautiful profession of teaching, shall we?
Q&A about T.P.R.S., and second language acquisition & teaching. Translating research into useful classroom ideas. Clearing up myths and misperceptions about S.L.A.
Sharing ideas from one Spanish teacher to another.
Belajar Mengajar
Actividades divertidas y creativas para maestr@s y estudiantes de español
Comprehensible Input Thinking
............. What we have to learn to do, we learn by doing (Aristoteles) ...................... Wat men moet leren doen, leert men door het te doen
Simplify, Scaffold, Succeed!!
Easy, enjoyable reading for World Language Classes
Every day is a new adventure. Come along for the language learning ride!
My journey as I wander through the world of languages
My journey to become a better Spanish teacher
A language teacher's blog by Mike Peto
Ideas and Resources for Teaching Spanish and MFL from a Spanish Teacher using Mary Glasgow Magazines in her Classroom.
Experiments in Spanish Teaching
teacher, author, and teacher-trainer
CI rubber meets the road


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Mark P. Shea is a popular Catholic writer and speaker. The author of numerous books, his most recent work is The Work of Mercy (Servant) and The Heart of Catholic Prayer (Our Sunday Visitor). Mark contributes numerous articles to many magazines, including his popular column "Connecting the Dots" for the National Catholic Register. Mark is known nationally for his one minute "Words of Encouragement" on Catholic radio. He also maintains the Catholic and Enjoying It blog. He lives in Washington state with his wife, Janet, and their four sons.
In moments of history like a papal resignation, it is often the case that two sorts of reasoners emerge in the life of the Church: the regular reasoner and the signs and wonders reasoner. There is a place for both, and both need to learn to appreciate the other.
Regular reasoning looks at things like prudence, practicality, the witness of the Tradition, cost/benefit, etc. So, to a question like "Should the Pope resign from office?" a person of Benedict's temperament--while obviously open to the possibility that the Holy Spirit might do something miraculous to guide him--looks to the common sense of somebody like Gregory the Great, listens to his doctors saying, "You are not up to the job anymore", prays and seeks the light of the Holy Spirit, obeys his conscience, and arrives at a decision which he offers, in good faith, to God and (no doubt) in consultation with other good and holy people of common sense.
Signs and wonders reasoning looks to things like
The announcement was made on the Feast of Our Lady of Lourdes!
Comet: will it be visible during conclave?
Something something St. Malachy!
The Church, being Catholic, really does accomodate all sorts of folks, including folks who navigate life by means of signs and wonders. Jesus did, after all, perform wonders and make prophecies. On more than one occasion God actually inspired the psalmist with his glory via a lightning storm:
1 Ascribe to the LORD, O heavenly beings, * ascribe to the LORD glory and strength. 2 Ascribe to the LORD the glory of his name; worship the LORD in holy array. 3 The voice of the LORD is upon the waters; the God of glory thunders, the LORD, upon many waters. 4 The voice of the LORD is powerful, the voice of the LORD is full of majesty. 5 The voice of the LORD breaks the cedars, the LORD breaks the cedars of Lebanon. 6 He makes Lebanon to skip like a calf, and Sirion like a young wild ox. 7 The voice of the LORD flashes forth flames of fire. 8 The voice of the LORD shakes the wilderness, the LORD shakes the wilderness of Kadesh. 9 The voice of the LORD makes the oaks to whirl, * and strips the forests bare; and in his temple all cry, "Glory!" 10 The LORD sits enthroned over the flood; the LORD sits enthroned as king for ever. 11 May the LORD give strength to his people! May the LORD bless his people with peace!
And, indeed, at one point in Jesus' ministry, our Lord appears to take a burst of thunder as a sacramental sign of the voice of God:
"Now is my soul troubled. And what shall I say? 'Father, save me from this hour? No, for this purpose I have come to this hour. Father, glorify thy name." Then a voice came from heaven, "I have glorified it, and I will glorify it again." The crowd standing by heard it and said that it had thundered. Others said, "An angel has spoken to him." Jesus answered, "This voice has come for your sake, not for mine. Now is the judgment of this world, now shall the ruler of this world be cast out; and I, when I am lifted up from the earth, will draw all men to myself." (John 12:27-32)
The problem, of course, is that apart from the prophetic spirit, it's pretty tough to make hard and fast declarations about such events. Was that lightning strike after the Pope's announcement a sign? Dunno. If it was a sign, what did it signify? Dunno. People with the above passages in mind might think it signifies divine approval or disapproval for Benedict's decision. People with this passage in mind...
The seventy returned with joy, saying, "Lord, even the demons are subject to us in your name!" And he said to them, "I saw Satan fall like lightning from heaven. Behold, I have given you authority to tread upon serpents and scorpions, and over all the power of the enemy; and nothing shall hurt you. (Luke 10:17-19)
...might deduce such varied conclusions as "Benedict's decision inflicted a grievous wound on Satan." Or "Satan has fallen to earth to inaugurate the end of days because of this decision". Or "Benedict has given up the authority God has entrusted to him and we are all doooooooomed" or "God is still in control and nothing shall hurt us." As you might notice, each of these conclusions finds its source, not in the evidence of the lightning strike, but in the fears/hope/convictions of the person looking at the lightning strike. This includes, by the way, the atheist who arrives at the conclusion "Lightning is simply electricity and there is no meaning to it." That too is an attempt at prophecy and a claim to know the Secret Reality Behind World Events. It should be treated with the same skepticism as all other attempts at prophecy.
The moral of all this is that the prophetic spirit is properly to be subjected to the Holy Spirit at work in the whole Church in union with the bishops and Peter, not simply allowed to run rampant with speculations about wars and rumors of wars on websites. There is a place for discerning the signs of the times. But that place is within the larger apostolic tradition. Real prophecy can and does occur (see anything from the astounding career of Joan of Arc to the visions of Fatima). But the habit of perpetually trying to divine the Hidden History of our Time from lightning strikes, comets and coincidences is mostly either a waste of time or (when we do it while neglecting the Church's public revelation) actively pernicious. If you find that prophecy-chasing bears fruit in either gnostic pride (*I* know what's going to happen next") or gnostic fear ("I'm terrified of what is to come!") or a mixture of both, then drop it. Jesus says, "Do not worry about tomorrow. Tomorrow will worry about itself. Sufficient unto the day is the evil thereof." Begin there.


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The company Giubra was set up in the far 1967 and since then, the constant search for quality in all its expressions has always been its distinguishing mark.
Originally, the company used to carry out a production activity dedicated, mainly, to the creation and manufacture of working clothes for the hair-dressing sector, such as gowns, kimonos, capes for hair trimming, and so on (Fashion section). Subsequently, this production activity was integrated with a commercial section, which has been operating for over fifteen years, for the marketing and sale of a wider range of products and accessories spanning from vaporisers to dispensers, from scissors to brushes, practically any article used in a professional hair and beauty salon. The commercial section is divided into four segments: disposable products (capes, gowns, slippers, etc.), electrical (straightening and curling irons, hair dryers), promotion (gowns, hats, pochettes) and accessories (curlers, hairnets, hair clips, etc.).
The in-depth knowledge, acquired in over thirty years of business, allows Giubra to offer products able to satisfy the most demanding technical/professional requirements, while combining a stylish and attractive design. Furthermore, its global market approach, which is at the basis of this dynamic and modern company policy, drives it to explore and study products from all over the world, and then select those standing out for both high quality standard and innovative content.
Its development and research department is always very attentive towards market conditions, it analyses its trends and inclinations and enables Giubra to offer a product range which is always innovative and inspiring, while providing original and unique solutions to the companies it works with. The result is the realisation of personalised and promotional items and high impact products, with a significant added value.
Last, but certainly not least, the company can offer its customers an optimum quality/price ratio and a competent and well organized after sales service.
Giubra Italy Professionals hairdryer for beauty salon.
Giubra Italy Professionals accessories and supplies for hairdressers.
Equipment for hairdressers, hair dryer, stylists clothing, plates for hair, hair clippers.


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Beautiful Bedrooms by Fuller's
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Hotels near Wembley Stadium for the UEFA Euro 2020 Football Championship
12 June 2019Read More
Hotels near Wembley Stadium for the UEFA Euro 2020 Football Championship


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I had a kitemare due to my own clumsiness and incompetence yesterday, and my helmet and impact vest made a big difference in the consequences, so I thought I should post this to share the experience.
I was coming to shore riding beachbreak in gusty winds of about 30 mph (flying an 8 an not overpowered at all) . We had been out about 3 hours total and I admit I was pretty tired. As I kicked the board off my feet I hit a small escarpment of sand and tripped. When I fell I failed to keep good control of the bar, and the kite powered up bigtime as I was falling. I got jerked into the air horizontally and flipped over onto my back. I hit the hard sand by the water on my head and lower back. The impact was so hard it rattled my teeth and left me dazed for a minute or two. The kite had landed on a side of the window and was stable once the bar was released.
There are a lot of things I should have done to avoid this, in particular paying more attention to the kite and being ready to release the bar as soon as I tripped. I also should have been thinking that small kites in 30mph are a lot different thana 12m in 20 mph!
What I wanted to stress in this post is that I took a big impact on the back of my head, and while my neck and scalp are sore I am fine and do not have a concussion. I am pretty sure the helmet made a big difference this time. The impact on my lower back ripped the fabric off my impact vest (it is pretty old) but I think it also helped me from having a lot more impact bruising or possibly even disk or spine damage.
So while I know helmets and vests won't always save you, and while I TOTALLY agree is is best not to f$%k up like I did in the first place, this incident was worth the years of riding with a helmet and vest where I never needed them once. It certainly made me determined to wear a helmet all the time and a vest in any remotely difficult conditions.


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bai&by Pamplona
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Do you want to get results when you learn English? Are you tired of going to English classes in groups that do not go at your pace and you do not notice any progress? Do you get bored?
We have the solution to your desire to learn English! Our English language academy in Pamplona radically changes the way people learn.
The bai&by smart method is a complete change to the way of studying English. Our method is just that: SMART. For that reason, we focus on you and no one else.
It is not a question of going to a English language class in which everyone has a different level and the class does not meet your needs. And we do not want that to happen to you!
With our method, the virtual teacher focuses only on you, picks out your mistakes, your capacity to assimilate… and designs a fully personalised study strategy adapted to your pace.
Our English language academy is located in Pamplona, near the Plaza del Castillo.
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*The test is adaptive and lasts approximately 20 minutes.Start test
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To wear these tiny shoes, a woman changed the shape of her feet by the process of foot binding, a centuries-old practice among women in China. The desired result of foot binding was "delicate" feet, which connoted beauty, modesty and status, and were referred to as "golden lotus" feet, or jin lian.
Asia: East Asia, China
Asia: East Asia, China, Northeast China, Shandong, Wangxian


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8 Of The SWEETEST Things Prince Harry Has Said About His Mum
Can you believe that Prince Harry, Princess Diana's youngest son, is turning 32 today?
The charming, charismatic and TOTALLY cheeky Prince has been making us smile for over three decades.
Harry was once labelled the most popular royal for a reason, he's genuine, fun-loving and we find him relatable because, like all of us – he makes mistakes!
He's the realest of the royals...
He may often be in the spotlight for his personal antics, but his generosity to charities, his dedication to the British Armed Forces and his status as Prince George and Princess Charlotte's 'fun uncle' would have made his mother proud.
In a recent interview with People Magazine, Prince Harry told the world "All I want to do is make my mother incredibly proud…that's all I've ever wanted to do."
To honour his 32nd birthday, we look at eight of the sweetest things our favourite ginger-haired royal has said about his late mother.
MORE: Prince Harry Speaks About His Mother's Death
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