"We have already accomplished
much since the time of the merger in
191S, and the service is generally con
sidered good. But we do not say it
cannot be improved and that is our
ami. Yet we cannot promise imme
diate improvement, owing to the un
settled conditions that have to be
faced durir this period of readjust
ment. With the improvement of the
railroad service and with more fa
cilities in cars and terminals, we be
lieve that we can show great progress
in this direction.
"It is out of the question to con
sider what some peorCe cal'l the 'un-
scajrnfbling' of the American Railway
Express without greatly unsettling
the whole express business and doing
more harm than good to the shipping
ptntwic. The present company is an
organization that took over the bus
iness of the seven formerly separate
companies and consolidated their
woi-king forces into a unified operat
ing agency of 100,000 men.
"We have consolidated the routing
of freight so that it is now on a na
tional -basis, giving shippers the most
direct railroad routes available for the
handling of their business. The cen
tralized management has made pos
sible the introduction of standardized
and improved methods of express op
eration throughout the country. We
believe that shippers appreciate the
advantages of centralization of the
express 'business.
