AN INFORMATION TECHNOLOGY FOR THE SUPPORT FOR SOLVING THE ANALYSIS PROBLEM OF THE CUSTOMERS’ VALUE WITHIN THE ENTERPRISE CRM-STRATEGY IMPLEMENTATION
Vestnik Nacionalʹnogo tehničeskogo universiteta "HPI". Sistemnyj analiz, upravlenie i informacionnye tehnologii/Vestnik Nacionalʹnogo tehničeskogo universiteta "HPI". Seriâ Sistemnyj analiz, upravlenie i informacionnye tehnologii