An employee assistance program (EAP) is an employee benefit program that assists employees with personal problems and / or work - related problems that may impact their job performance, health, mental and emotional well - being. EAPs generally offer free and confidential assessments, short - term counseling, referrals, and follow - up services for employees and their household members. EAP counselors also work in a consultative role with managers and supervisors to address employee and organizational challenges and needs. Many corporations, academic institution and / or government agencies are active in helping organizations prevent and cope with workplace violence, trauma, and other emergency response situations. There is a variety of support programs offered for employees. Even though EAPs are mainly aimed at work - related problems, there are a variety of programs that can assist with problems outside of the workplace. EAPs have grown over the years, and are more desirable economically and socially.
eaps were originally designed to help employees that had what type of problem
personal problems and / or work - related problems