The staff of the IRIS-H social services departments have received specific training and follow a professional code of ethics taking account of their role as liaison between different services within the hospital (including doctors, nurses, billing and admission) or outside (such as social security cover, home care and support, linguistic and cultural aspects).
De plus, comme tous les hôpitaux belges, les hôpitaux IRIS ont reçu une autorisation individuelle dont ils ont besoin pour pouvoir prétendre aux autres types de financement public (tels que le BMF).