Service is fine.  I had called to come in for a new brakes  because I saw a deal for 100$ brake service special they had going on that normally goes for 150.    I got an inspection and found out that I needed new rotors brakes and, oils? $100 service is now $770. I asked if the brake special was included and he said yes.  Ok cool...that's fine.   They assured me that I won't have issues after that and I believe them.    The reason for the 3 star review is for not honoring their special. After I looked over the bill I asked Shawn if the special was included in the bill.  He had no idea what I was talking about so I showed him the coupon online and the coupon I had on hand. He informed me that the brakes that are used in the special are very cheap brakes and wear down rather quickly. Instead he used ceramic brakes on my car which are more expensive but much better...Gee thanks but I did not ask for that.  If he had known that that was the special I was talking about he would've told me that he ordered the ceramic quality breaks. He apparently gave me a discount on these brakes so that is why they came out to be 150 not 200...no where on the bill did this "discount" apply so for all I know he was just trying to get me to accept the price...which I did because I was tired and wanted to just leave.   I guess what I want people to get out of this review is that if you're planning to come in for the brake special..don't. Regardless of what brakes were used....I feel ripped off. It wasn't much $ considering what the bill was but I won't be back. I'm glad that I know now that Goodyear places poor quality brakes into your vehicles if you use a special that they offer. Shady business.  ** I was offered a 20$ discount on my next visit to change my transmission fluid as an apology for the mix up.    THANK YOU BUT NO THANK YOU.
What is the sentiment of this review?
OPTIONS:
- negative
- positive
negative
Servicen är bra. Jag hade ringt för att komma in för en ny bromsar eftersom jag såg en affär för 100 $ bromsservice special de hade som normalt går för 150. Jag fick en inspektion och fick reda på att jag behövde nya rotorbromsar och oljor? 100 dollar är nu 770 dollar. Jag frågade om bromsspecialen fanns med och han sa ja. Okej, det är okej. De försäkrade mig att jag inte kommer att ha problem efter det och jag tror dem. Anledningen till den 3 stjärniga recensionen är att inte hedra deras speciella. Efter att jag tittat på räkningen frågade jag Shawn om specialen fanns med i räkningen. Han hade ingen aning om vad jag pratade om så jag visade honom kupongen på nätet och kupongen jag hade till hands. Han informerade mig om att bromsarna som används i specialen är mycket billiga bromsar och slits ner ganska snabbt. Istället använde han keramiska bromsar på min bil som är dyrare men mycket bättre...Gee tack men jag bad inte om det. Om han hade vetat att det var det speciella jag pratade om skulle han ha sagt att han beställde keramikkvalitetsbrotten. Han gav mig tydligen rabatt på dessa bromsar så det var därför de kom ut att vara 150 inte 200... nej var på räkningen gjorde denna "diskont" ansöka så för allt jag vet att han bara försökte få mig att acceptera priset... vilket jag gjorde eftersom jag var trött och ville bara gå. Jag antar att vad jag vill att folk ska få ut av denna recension är att om du planerar att komma in för broms special .. inte. Oavsett vilka bromsar som användes... Jag känner mig bortsliten. Det var inte mycket med tanke på vad räkningen var men jag kommer inte tillbaka. Jag är glad att jag vet nu att Goodyear placerar dåliga bromsar i dina fordon om du använder en special som de erbjuder. Skumma affärer. ** Jag erbjöds 20 dollars rabatt på mitt nästa besök för att byta ut min överföringsvätska som en ursäkt för förväxlingen. Tack, men inget tack. Vad är det för uppfattning i den här recensionen? ALTERNATIV: - negativ - positiv
Service's good. I had called to get in for a new brake because I saw a store for $100 brake service special they had that normally goes for 150. I got an inspection and found out I needed new rotor brakes and oils? $100 is now $770. I asked him if the brake special was in and he said yes. Okay, it's okay. They assured me that I will not have problems after that and I believe them. The reason for the 3 star review is not to honor their special. After I looked at the bill, I asked Shawn if the special was on the bill. He had no idea what I was talking about so I showed him the coupon online and the coupon I had on hand. He informed me that the brakes used in the special are very cheap brakes and wear down quite quickly. Instead he used ceramic brakes on my car which is more expensive but much better...Give thanks but I didn't ask for it. If he'd known it was the special thing I was talking about, he would have said he ordered the ceramic quality crimes. He apparently gave me a discount on these brakes so that's why they came out to be 150 not 200... no where on the bill did this "discount" apply so for all I know he was just trying to get me to accept the price... which I did because I was tired and just wanted to go. I guess what I want people to get out of this review is that if you plan to come in for brake special...not. No matter what brakes were used, I feel worn out. It wasn't much considering what the bill was, but I'm not coming back. I'm glad I know now that Goodyear puts bad brakes in your vehicles if you use a special they offer. Weird business. ** I was offered a $20 discount on my next visit to replace my transfer fluid as an excuse for the confusion. Thank you, but no thanks. What is the opinion in this review? ALTERNATIVE: - negative - positive
negativ
negative