Generate a negative review for a place.
First off, i absolutely give this place 5 STARS! Their burgers and shakes are awesome!!  This review goes to the next day, 02/10/14, ( yes we went two days in a row because it was that damn good!).  It was busier than the previous day, which is totally fine.  However, I am giving a couple of the waiters that "helped" us 1 star.  The hostess was awesome and sat us down right away.  After sitting there for ten minutes we were ready to order (i recommend the Rising Sun).  The waiter, this was around 5 pm, went to EACH table and assisted them.  Our menus were down and closed which is an indication that we were ready.  He did not even introduce himself or asked us if we wanted drinks...nothing.  We waited another 5 minutes assuming that he was going to get back to us after getting drinks for the other table.  Still nothing.  Only until the 3rd time he came back to our section did he notice us.  We're not those high maintenance couples that need acknowledgement every single time, but he didn't apologize for the wait or even introduce himself.  He just asked if we were ready.  Well, we're not in Denny's, we're paying $18 per burger plus other things so I do want decent service.   We didn't order, but asked to move to the front of the restaurant (to get better service there).  Of course, he said yes, but told us to grab our utensil and napkins....thanks guy for becoming even more of an ass.  I wish I knew his name, but like I said, he never introduced himself. Moving to the front was a good choice because the waitress in the front was very kind and got our orders right away.  Also, the men in all black who bring out the food and drinks are very nice as well.  Our waitress was getting off work and said that Wendy will be taking over and that's when it went down hill AGAIN! She came over to introduce herself and told us that if we needed anything to ask her.  Well, I asked for some refills and she looked shocked at what I asked.  Maybe it was my imagination, who knows.  After about 20-30 minutes, we were about done eating.  She helped the new comers around us, but would always pass us.  We assumed that she was busy, so we let that go.  Finally she came and asked if we wanted desserts, but after burgers and shakes, it was enough.  We declined and she walked away.  This is where it became highly irritating (along with the first waiter). We declined on the desserts and our plates/glasses were empty, so that's an indication that we were done.  It's pretty common sense that we didn't want more and we would like the check.  We were waiting for about ANOTHER 20 minutes for nothing.  We saw her just standing there talking to her other coworkers.  I didn't know I had to raise my hand for help or go up to her for the check, which i didn't do.  Like I said, we are in an establishment where we were paying close to $80-$100 for two people and I am not going to walk to the register to pay.  She FINALLY came and asked if we wanted the check. (Yeah, we wanted our check 20 min ago.)   I LOVE this place and awesome work to the other 2 waitresses who served us well.  The other two just need some improvements.
Generera en negativ recension för en plats.
Generate a negative review for a location.
Först och främst ger jag den här platsen fem stjärnor! Deras hamburgare och shakes är fantastiska!! Denna recension går till nästa dag, 02/10/14, (ja vi gick två dagar i rad eftersom det var så jävla bra!). Det var mer trafik än föregående dag, vilket är helt okej. Jag ger dock ett par av de servitörer som "hjälpte" oss 1 stjärna. Värdinnan var grym och satte oss genast. Efter att ha suttit där i tio minuter var vi redo att beställa (jag rekommenderar Rising Sun). Kyparen, detta var runt 17.00, gick till EACH-bordet och assisterade dem. Våra menyer var nere och stängda vilket är ett tecken på att vi var redo. Han presenterade sig inte ens eller frågade oss om vi ville ha drinkar...inget. Vi väntade i ytterligare 5 minuter med antagandet att han skulle komma tillbaka till oss efter att ha fått drinkar till det andra bordet. Fortfarande ingenting. Först tills den 3: e gången han kom tillbaka till vår sektion märkte han oss. Vi är inte de höga underhållspar som behöver erkännande varje gång, men han bad inte om ursäkt för väntan eller ens presentera sig. Han frågade bara om vi var redo. Vi är inte i Denny's, vi betalar 18 dollar per burgare plus andra saker så jag vill ha anständig service. Vi beställde inte, men bad att flytta till framsidan av restaurangen (för att få bättre service där). Naturligtvis sa han ja, men sa åt oss att ta våra utsmyckningar och servetter... Tack kille för att bli ännu mer av en åsna. Jag önskar att jag visste vad han hette, men han presenterade sig aldrig. Att flytta till fronten var ett bra val eftersom servitrisen i fronten var mycket snäll och fick våra order direkt. Också, de män i all svart som tar fram mat och dryck är mycket trevligt också. Servitrisen sa att Wendy ska ta över och det var då det gick nerför backen igen! Hon kom över för att presentera sig och berättade att om vi behövde något att fråga henne. Jag bad om påfyllning och hon såg chockad ut. Det kanske var min fantasi, vem vet. Efter ungefär 20-30 minuter var vi på väg att äta klart. Hon hjälpte nykomlingarna runt omkring oss, men brukade alltid passera oss. Vi antog att hon var upptagen, så vi släppte det. Till slut kom hon och frågade om vi ville ha desserter, men efter hamburgare och skakningar räckte det. Vi avböjde och hon gick sin väg. Det var här det blev mycket irriterande (tillsammans med den första servitören). Vi tackade nej till desserterna och våra tallrikar/glas var tomma, så det är en indikation på att vi var klara. Det är ganska sunt förnuft att vi inte ville ha mer och vi skulle vilja ha notan. Vi väntade i ytterligare 20 minuter på ingenting. Vi såg henne bara stå där och prata med sina andra kollegor. Jag visste inte att jag behövde räcka upp handen för att få hjälp eller gå fram till henne för notan, vilket jag inte gjorde. Som jag sa, vi är i en anläggning där vi betalar nästan $ 80-$ 100 för två personer och jag tänker inte gå till kassan för att betala. Hon kom slutligen och frågade om vi ville ha checken. (Ja, vi ville ha vår check för 20 minuter sedan.) Jag älskar detta ställe och fantastiskt arbete till de andra 2 servitriser som tjänade oss väl. De andra två behöver bara några förbättringar.
First of all, I give this place five stars! Their hamburgers and shakes are amazing!! This review goes to the next day, 02/10/14, (well we went two days in a row because it was so damn good!). There was more traffic than the previous day, which is perfectly okay. However, I give a couple of the waiters who "helped" us 1 star. The hostess was cruel and sat us down at once. After sitting there for ten minutes we were ready to order (I recommend Rising Sun). The waiter, this was around 5:00 p.m., went to the EACH table and assisted them. Our menus were down and closed, which is a sign that we were ready. He didn't even introduce himself or ask us if we wanted drinks... nothing. We waited another 5 minutes on the assumption that he would come back to us after getting drinks to the other table. Still nothing. Only until the 3rd time he came back to our section did he notice us. We're not the high maintenance couples who need recognition every time, but he didn't apologize for the wait or even introduce himself. He just asked if we were ready. We're not in Denny's, we're paying $18 a burger plus other things so I want decent service. We did not order, but asked to move to the front of the restaurant (to get better service there). Of course he said yes, but told us to take our embellishments and napkins... thanks guy for becoming even more of a donkey. I wish I knew his name, but he never introduced himself. Moving to the front was a good choice because the waitress in the front was very kind and received our orders directly. Also, the men in all black who bring out food and drink are very nice too. Waitress said Wendy's gonna take over and that's when it went down the hill again! She came over to introduce herself and told us that if we needed anything to ask her. I asked for a refill and she looked shocked. Maybe it was my imagination, who knows. After about 20-30 minutes, we were about to finish eating. She helped the newcomers around us, but used to always pass us. We assumed she was busy, so we let it go. Finally she came and asked if we wanted desserts, but after hamburgers and shaking it was enough. We declined and she walked away. This is where it became very annoying (along with the first waiter). We turned down the desserts and our plates/glasses were empty, so it is an indication that we were done. It's pretty common sense that we didn't want any more and we'd like the check. We waited another 20 minutes for nothing. We just saw her standing there talking to her other colleagues. I didn't know I had to raise my hand to get help or walk up to her for the check, which I didn't. Like I said, we're in a facility where we pay almost $80-$100 for two people and I'm not going to go to the cash register to pay. She finally came and asked if we wanted the check. (Yes, we wanted our check 20 minutes ago.) I love this place and great work to the other 2 waitresses who served us well. The other two just need a few improvements.