I have been to several Men's Warehouse stores with my husband so he could rent a tux for various weddings. This is by far the WORST store I have ever been to. Customer service is awful. There were about 5 associates on the floor chatting it up when we arrived and when we were finally acknowledged (because we said something, due to a lack of attention), we were told we would have to make an appointment and come back another  time. When we commented that no one was in the store, so could we just take care of this now, we got a big eye roll and an "okay." Let me just clarify that we spent approximately 40 minutes in the store and no one else came in for assistance. This leads me to believe they had no big rush coming, so there was no reason why we couldn't be helped in the first place.   Then we were lied to at least three times. First, about the price of a child's tux (I discovered this lie, because I called their corporate number to verify the price because it made no sense). Second, when our groomsmen went in to pick up their tuxes, they were emphatically told that sleeves on the jacket should end about an inch above your wrist when your arms are down at your side. Umm, we didn't order tuxes for a Pee Wee Herman inspired wedding. Lastly, when I asked to speak with the manager, I was told she had left for the day. When I called corporate, and told them what was said (during the same conversation about the child's tux), they checked the time the manager checked out. Of course, I wasn't given any confidential info, but I was told that the manager did not check out of that store until 7 that evening. We were there around 4 pm.  When I finally spoke to the manager, she had an excuse for everything and was extremely flippant with me on the phone as well as in person.  Bottom line: If you want to add a big headache to your day, and even your event, this is the place to go!
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OPTIONS:
- negative
- positive
negative
Jag har varit i flera butiker med min man för att hyra en smoking till olika bröllop. Det här är den i särklass värsta butiken jag någonsin varit i. Kundtjänsten är hemsk. Det fanns cirka 5 medarbetare på golvet som pratade upp det när vi kom och när vi slutligen erkändes (eftersom vi sade något, på grund av bristande uppmärksamhet), fick vi veta att vi skulle göra en tid och komma tillbaka en annan gång. När vi kommenterade att ingen var i butiken, så kan vi bara ta hand om det här nu, vi har en stor ögonrulle och ett "okej". Låt mig bara klargöra att vi tillbringade cirka 40 minuter i butiken och ingen annan kom in för att få hjälp. Detta får mig att tro att de inte hade någon stor brådska kommer, så det fanns ingen anledning varför vi inte kunde bli hjälpt från början. Sedan ljögs vi för minst tre gånger. Först, om priset på ett barns smoking (jag upptäckte denna lögn, eftersom jag ringde deras företagsnummer för att verifiera priset eftersom det inte var vettigt). För det andra, när våra brudgummar gick in för att plocka upp sina smokingar, fick de eftertryckligt höra att ärmar på jackan skulle sluta ungefär en tum ovanför handleden när armarna är nere vid din sida. Vi beställde inte smoking till ett Pee Wee Herman-inspirerat bröllop. Slutligen, när jag bad att få tala med chefen, fick jag veta att hon hade gått för dagen. När jag ringde företaget, och berättade vad som sades (under samma samtal om barnets smoking), kollade de när chefen checkade ut. Naturligtvis fick jag ingen konfidentiell information, men jag fick veta att chefen inte checkade ut från butiken förrän den 7 den kvällen. Vi var där vid fyratiden. När jag till slut talade med föreståndaren hade hon en ursäkt för allt och var oerhört nonchalant med mig i telefon såväl som personligen. Slutsats: Om du vill lägga till en stor huvudvärk till din dag, och även din händelse, är detta platsen att gå! Gavs denna recension positivt eller negativt? ALTERNATIV: - negativ - positiv
I've been to several stores with my husband to rent a tuxedo for various weddings. This is by far the worst store I've ever been to. The customer service is terrible. There were about 5 employees on the floor who talked it up when we arrived and when we were finally admitted (because we said something, due to lack of attention), we were told that we would do some time and come back another time. When we commented that no one was in the store, we can just take care of this now, we have a big eye roll and a "okay". Let me just make it clear that we spent about 40 minutes in the store and no one else came in for help. This makes me think they had no great hurry coming, so there was no reason why we couldn't be helped from the start. Then we were lied for at least three times. First, about the price of a child's tuxedo (I discovered this lie, because I called their company number to verify the price because it didn't make sense). Second, when our grooms went in to pick up their tuxedos, they were emphatically told that sleeves on the jacket would end up about an inch above their wrist when their arms are down by your side. We didn't order a tuxedo for a Pee Wee Herman-inspired wedding. Finally, when I asked to talk to the boss, I learned that she had left for the day. When I called the company, and told them what was said (during the same conversation about the baby's tuxedo), they checked when the boss checked out. Of course, I did not receive confidential information, but I learned that the manager did not check out of the store until 7 that night. We were there at four o'clock. When I finally spoke to the manager, she had an excuse for everything and was extremely casual with me on the phone as well as personally. Conclusion: If you want to add a big headache to your day, and also your event, this is the place to go! Was this review given positive or negative? ALTERNATIVE: - negative - positive
negativ
negative