What is the sentiment of the following review?
If only I could leave 0 stars. This company is among the worst in Vegas. They may actually be the worst. They were dispatched to my home through a home warranty to repair a 10 year old Kitchen Aid double wall oven. The tech was great! He tried everything to get the oven working (2 days before Thanksgiving) but the board needed to be replaced.  Over the next few days I was contacted by my home warranty company to let me know that it was very difficult to locate the part but they had sourced it & All Desert would order/replace it as soon as the part arrived.  Several days later I called All Desert to find out if they had an estimated date of arrival/installation of said part. Was advised that the part was $250, $20 tax & $125 labor all of which was not covered by the home warranty. Additionally they stated it would take 1-2 weeks to arrive.The part had not been ordered yet. I immediately called home warranty company. I was advised that All Desert had not even contacted them yet about ordering the part. They had stated that they would be taking my old board & having it rebuilt.   Then I called Kitchen Aid. Gave them the model number & a minute later was informed that they had the part in stock & it would arrive withing 2 business days of order. It was also less money than quoted by All Desert. I understand that business marks up the cost, however I have never seen it cost more through repair shop than if I had ordered it myself.  Home warranty company called me back & advised me that they had tried to speak with manager to arrange repair/replacement of board.  4 days later, we are still waiting for contact from All Desert.  As of today, more than 3 weeks after All Desert's visit I still am without an oven.   I ordered the part directly from Kitchen Aid this morning & will be installing it myself. It's a very simple case of unplug the old 1 & plug in the new one. 4 screws & voila. NOT ROCKET SCIENCE.

OPTIONS:
- negative
- positive
negative
Vad är innebörden i följande genomgång? Om jag bara kunde lämna 0 stjärnor. Företaget är bland de värsta i Vegas. De kan faktiskt vara de värsta. De skickades hem till mig genom en husgaranti för att reparera en 10 år gammal kökshjälpsugn med dubbla väggar. Tekniken var toppen! Han försökte allt för att få ugnen att fungera (2 dagar före Thanksgiving) men styrelsen behövde bytas ut. Under de närmaste dagarna blev jag kontaktad av mitt hem garanti företag för att låta mig veta att det var mycket svårt att hitta delen men de hade hämtat den & All Desert skulle beställa / ersätta den så snart delen kom. Flera dagar senare ringde jag All Desert för att ta reda på om de hade ett beräknat datum för ankomst/installation av denna del. Fick råd om att delen var $250, $ 20 skatt och $ 125 arbete som alla inte omfattades av hemgarantin. Dessutom uppgav de att det skulle ta 1-2 veckor att komma fram.Delen hade inte beställts ännu. Jag ringde genast hem garantibolaget. Jag fick veta att All Desert inte ens hade kontaktat dem ännu om att beställa delen. De hade sagt att de skulle ta min gamla styrelse & ha det återuppbyggt. Sen ringde jag Kitchen Aid. Gav dem modellnumret & en minut senare informerades om att de hade delen i lager & det skulle komma med 2 arbetsdagars beställning. Det var också mindre pengar än vad som citeras av All Desert. Jag har förstått att affärer markerar kostnaden, men jag har aldrig sett den kosta mer genom reparationsverkstad än om jag hade beställt den själv. Hemmagarantiföretaget ringde tillbaka och rådde mig att de hade försökt tala med chefen för att ordna reparation/ersättning av styrelse. 4 dagar senare väntar vi fortfarande på kontakt från All Desert. Från och med idag, mer än 3 veckor efter All Desert besök är jag fortfarande utan ugn. Jag beställde delen direkt från Kitchen Aid i morse och kommer att installera den själv. Det är ett mycket enkelt fall av koppla ur den gamla 1 & plug i den nya. 4 skruvar & voila. Inte ROCKET VETENSKAP. ALTERNATIV: - negativ - positiv
What is the meaning of the following review? If only I could leave 0 stars. The company is among the worst in Vegas. They can actually be the worst. They were sent to my home by a house guarantee to repair a 10-year-old double - wall kitchen aid oven. The technique was great! He tried everything to make the oven work (2 days before Thanksgiving) but the board needed to be replaced. In the next few days I was contacted by my home warranty company to let me know that it was very difficult to find the part but they had retrieved it & All Desert would order/replace it as soon as the part came. Several days later I called All Desert to find out if they had an estimated date of arrival/installation of this part. Received advice that the portion was $250, $20 tax and $125 work that not all were covered by the home guarantee. In addition, they stated that it would take 1-2 weeks to arrive.The part had not been ordered yet. I immediately called home the guarantee company. I was told that All Desert had not even contacted them yet to order the portion. They had said they would take my old board & have it rebuilt. Then I called Kitchen Aid. Gave them the model number & a minute later was informed that they had the part in stock & it would come with 2 working days order. It was also less money than quoted by All Desert. I understand that business marks the cost, but I've never seen it cost more through the repair shop than if I had ordered it myself. The home guarantee company called back and advised me that they had tried to talk to the manager to arrange repair/reimbursement of the board. 4 days later, we're still waiting for contact from All Desert. As of today, more than 3 weeks after All Desert visit, I'm still without an oven. I ordered the part directly from Kitchen Aid this morning and will install it myself. It is a very simple case of disconnecting the old 1 & plug in the new one. 4 screws & voila. Not ROCKET SCIENCE. ALTERNATIVE: - negative - positive
negativ
negative