Amazon's CEO, Andy Jassy, acknowledged these issues during theearnings calland stated, "Despite these short-term challenges, we continue to feel optimistic and excited about the business as we emerge from the pandemic." Some highlights for Amazon Web Services' activity in 2021 include signing and expanding marquee customers such as Rivian, Meta, Under Armour, Goldman Sachs, Pfizer, and Nasdaq. However, management has acknowledged that the lack of profit margins in the e-commerce business is directly correlated with supply chain and inflation issues, both lingering side effects of the pandemic.