It sustained that momentum in 2021 as economies reopened around the world, leaning into demand for package deliveries in the healthcare industry and fueling the ongoing growth of e-commerce. But what really stands out is that UPS did this in an environment where it was so easy to blame the ongoing pandemic, supply chain challenges, a labor shortage, inflation, or rising interest rates for lower-than-expected results. Other companies are in price-taking industries; they might lack an edge in a highly competitive space, unable to offset the toll of higher inflation.