She is the director of the Innovation Consultancy at Kaiser Permanente. Christi has been with Kaiser Permanente since 2001, in roles that have encompassed finance, strategy, facilities design, and her current position in the Innovation Consultancy which she began to build in 2003. In her innovation and design work, Christi has partnered with IDEO to learn and internalize a human centered design methodology into Kaiser Permanente. Christi and her team have spent thousands of hours of time shadowing, conducting ethnographic observations in clinics, hospitals and patient’s homes, and field testing ideas in the front lines of healthcare. Christi has a master’s degree in Health Administration and a Bachelor of Science in Nursing from the University of Oklahoma.