She has trained in healthcare quality with the National Veteran’s Administration Healthcare Quality Fellowship, has earned a MS in Organizational Development and Change at the Weatherhead School of Management of the Case Western Reserve University, and has received advanced training in executive coaching. Dr. Thallner is active at the state and national levels in emergency care quality issues as well as state and federal legislative efforts related to emergency care. She has led quality improvement efforts, taught residents how to design quality improvement projects and coached them through their projects, and done research in patient safety. She also serves as an executive coach for physician leaders and leads seminars on developing leadership through emotional intelligence.