She is responsible for managing the patient phone audits within Prizm’s Clinical Outcome Report Card system. These calls are part of a randomized survey system to track patient outcomes after three to six months including the following: patient severity; patient symptoms; patient satisfaction; functional status post treatment; the percent of patients receiving therapy, injections and surgery; the percent of patients receiving a customized home exercise program; the percent of patients receiving a home remedy book; and percent of patients that return to work by patient severity at intake.