She has been a Care Manager for seven years and is a Certified Care Manager with the National Academy of Certified Care Managers. She has worked for over 25 years in hospitals, nursing homes and home health settings, including the George Washington University Hospital, Georgetown University Hospital and Washington Hospital Center and The Washington Home. While on staff at the National Center for Phobias, Anxiety and Depression, she provided counseling to individuals and groups. Joanne worked extensively in the home health field, serving as a visiting nurse and later coordinating all aspects of home care with physicians and facilities.