Her role is to evaluate patients on the palliative care consult service in the areas of pain and symptom management and hospice eligibility as well as to help facilitate conversations surrounding goals of care. She enjoys working as a member of this team and supporting those with serious illness. Courtlyn earned a BS in Neuroscience from The University of Pittsburgh in 2010 and completed her Masters of Physician Assistant Studies at Saint Francis University in 2012. Prior to joining the Palliative Care team she worked in a child and adolescent psychiatric hospital. She lives in the South Hills of Pittsburgh with her husband and dog. She enjoys swimming and spending time with friends and family. Felicia Scrivens is the Administrative Coordinator for Medical Ethics and Supportive Care Services of UPMC Shadyside.