Terri received her BSN from Ursuline College in 1992 and her MSN at Phoenix University in 2012. She started her career at the Cleveland Clinic as a staff nurse caring for postoperative cardiac surgery patients in 1992. She became an Assistant Nurse Manager and then advanced to the role of Nurse Manager for three 24-bed cardiovascular surgery units. Terri provides management oversight for 150 Cleveland Clinic nurses, patient care nursing assistants, and hospital unit coordinators. She has published nursing research in various nursing journals including: Journal of Nursing Care Quality, Journal of Cardiovascular Nursing, American Journal of Critical Care, and Critical Care Nurse.