Trajectoire d'une initiatve de valorisation de la diversité ethnoculturelle : appropriation et ventriloquie
The main purpose of this thesis is to explore how, in the context of implementing a new initiative to promote ethnocultural diversity, members of an organization come to appropriate (or not) principles, ideas and values that guide and structure the implementation of such initiatives. In this context, appropriation shall mean any action aimed to adapt something to oneself. Therefore, appropriation can be seen as a form of adaptation that gives particular meaning to this new situation in which organizational members find themselves in. Throughout this thesis, we mobilized a ventriloquial approach to communication in order to reveal the figures (principles, values or ideas) that facilitate or on the contrary hinder the appropriation of the program by organizational actors.  From a methodological point of view, this thesis is based on a longitudinal case study conducted over a one-year period with a large pan-Quebec company. The particularly innovative nature of this research lies in its methodological approach, which consisted in monitoring an ethnocultural diversity initiative, from its launch to its completion.  Through the recording of pre- and post-initiative meetings and interviews, we were able to identify and analyze the multiple forms of appropriation that led to the appreciation or, sometimes, on the contrary, the misappropriation of such initiatives. The link between appropriation of diversity initiatives by change actors and organizational communication has so far been little explored. This thesis is therefore intended as an empirical illustration, through the analysis of the different forms of appropriation, to fill certain gaps in the literature on diversity work and organizational communication.
Appropriation Ventriloquie Diversity Ventriloquism interaction analysis Constitutivity of communication Diversity Ventriloquism Interaction analysis Constitutivity of communication