L’appropriation d’une nouvelle technologie au sein de la police : le cas de la caméra corporelle
For several years, police services have undergone significant changes in governance. These changes include the introduction of private sector management practices in the public sector. This introduction has encouraged public institutions, such as the police, to become more creative in order to achieve their different goals set by the government. In order to achieve this, many of these public institutions have chosen to adopt more technology. Thus, the study of technological impacts on the police environment has grown significantly in recent years. Nevertheless, we still know very little about how the police appropriate these technologies. This study is interested in understanding the impacts of the introduction of a new technology within a police service, particularly on the social, cultural and political dimensions through the appropriation of this technology by police officers. To do this, we use 20 interviews of a pilot project on the body camera of a large municipal police service. The results suggest the presence of several impacts and challenges regarding the wearing of the body camera, notably by the presence of unexpected results on ergonomic issues, issues related to police work, media issues and legal issues. The results also suggest the presence of different impacts on the relational dynamics of the police either with the citizens, their colleagues and their hierarchy. The results also suggest that the majority of police interviewees agree that the body camera brings more disadvantages than benefits to police work. Thus, in the face of these perceived constraints, this research makes it possible to demonstrate that the police did not remain passive when faced with the introduction of the body camera and that they appropriated the body camera.
Appropriation Police Technologie Body-worn camera Technology Resistance