La protection des renseignements personnels dans l'exploitation des assistants vocaux.
Voice assistants bring a new way for humans to interact with technology by only using their voice. Scalable and interactive technology thanks to artificial intelligence. We will see that the technical and software characteristics of voice assistants contribute to a massive collection of personal information by companies.  The imprecision of confidentiality policies, the absence of information on the mode of operation, the imperfection of the Natural Language Processing characterized by false positives and the difficulties inherent in the exercise by individuals of some of their rights contribute to the mismatch between voice assistants and various existing laws. In addition, the possibility for people to interact with the object as well as its lack of autonomy tend to complicate the application of civil liability regimes, including that resulting from the act of thing.  This recent appearance of voice assistants has so far not giving judges the possibility to rule on the right to privacy, protection of personal information and civil liability. Current case law doesn’t seem to be well adapted to the technological context around the voice assistant, and more generally the voice. The Oakes test, which was design to determining the reasonableness of a violation of the rights and freedoms set out in the Canadian Charter, appears to be unsuited to this new context. We will see that the lack of powers conferred on the competent authorities represents a major obstacle in monitoring the application of the rule of law.
Artificial intelligence Personal information Civil liability Privacy Voice assistant Algorithm Natural language processing