La relation entre le conflit de rôles et la performance au travail
The aim of this study is to examine the relationship between role conflict and the performance of employees. The scientific literature presents inconsistent results regarding this relationship. In this study, the first hypothesis suggests that there is a negative relationship between role conflict and performance. This hypothesis is based on the interference theory that considers role conflict an obstacle to performance. Our sample includes 3621 people working in 45 Canadian organizations. The data we used is hierarchical, which is why we conducted regressions in a linear mixed model. The second hypothesis tests the effect of a moderating variable on the relationship between role conflict and performance. This variable is the job type, which is classified according to whether performance depends on the interaction with other individuals or not. The results of our study validate the first hypothesis but show no support for the second one.
Performance Role conflict Performance Job type