Co-conception d'une intervention de télésanté pour les aînés utilisateurs d'aides techniques et leurs proches aidants : perceptions des détenteurs d’enjeux
Purpose: Providing care to older adults using assistive technology (AT) can be challenging for family caregivers. MOvIT-PLUS ™ is a telehealth intervention aiming to provide remote monitoring, support and training to older adults and their caregivers after AT procurement. Objectives: To inform its development, this study identified the needs of older AT users and family caregivers related to AT procurement, and explored stakeholders’ perceptions about the proposed intervention. Methods: Based on an iterative user-centred design approach, 30 semi-structured interviews were conducted with stakeholders about their experiences with AT procurement and their perceptions of a proposed intervention. A modified content analysis approach was used, with a mix of emerging and a priori concepts. Results: Participants viewed AT procurement as an ongoing cyclical process, with potential unmet needs at key moments before and after AT procurement. AT user-family caregiver dyads’ needs focused on information, access, person-context match, training and support with ATs. While participants felt there were accessibility, self-efficacy and efficiency benefits to the proposed intervention they also identified potential implementation and sustainability barriers. As stated by stakeholders, AT telehealth interventions dedicated to family caregivers should ensure systematic and tailored follow-up while integrating some form of human support. Conclusion: Our results will guide the prototype design of the proposed intervention towards a graded support approach, empowering AT users and family caregivers to resolve AT-related challenges.
Aide technique Assistive technology Caregiver Telehealth Telerehabilitation Aged Aging Disabled Persons Information and communication technologies