Sentiment de justice chez les personnes victimes : le rôle de l'information et du contact humain
Victims’ needs are numerous and have been repeatedly listed as needs of information, reparation, psychological support, status within the criminal justice system, protection and practical needs. With procedural and interactional justices as background, information and human contact are assessed in terms of responding to the victims’ needs. The sample represents 188 victims in the Quebec legal process between December 2003 and March 2004. Information on support services and contact with those services are, in bivariate level, directly related to the sense of justice. At the finish line, however, the multivariate level tells us that information about the investigation remains the only variable related to this sense of justice. Finally, in terms of human contact, contact with the Crime Victims Assistance Centers (CAVAC) and sustained contact with the police are important variables.
Information Victims’ needs Sense of justice Human contact