L’adaptation des travailleurs sociaux en contexte de réorganisation du réseau de la santé et des services sociaux
This thesis explores how social workers in Quebec adapt to organizational change. Mainly it aims to understand the adaptation experiences of the professionals within the health and social services network during the reform, in which was caused by Bill 10 (Act to modify the organization and governance of the health and social services network, in particular by abolishing the regional agencies) (Assemblée nationale du Québec, 2015). Through a qualitative perspective, twelve social workers of the health and social services network of the region of Montreal, participated in a semi-structured interview. Schlossberg's mutli-dimensional model (2011), the 4 S's (situation, self, support and strategies) has been used as conceptual framework. This model allows us to understand the adaptation of the person in process of change. Furthermore, this study helps us to understand the importance of change management in process of adaptation because the impacts can be significant at the personal, professional and organizational levels.
Adaptation CISSS CIUSSS Transition Schlossberg Barrette's reform Bill 10 Health and social services network Organizational change Social work