BACKGROUND OF THE INVENTION

Description of Related Art

Timely and effective employee feedback and recognition is one of the primary driving factors in employee's productivity. When an employee's work is timely recognized, their satisfaction and productivity improves. Additionally, providing effective feedback will reinforce the importance of how employees are displaying the core values of the company and improve employee productivity and engagement. Not providing timely and effective feedback may de-motivate employees from doing their best jobs and might also negatively impact productivity. Additionally, without recognition, employees are not certain if their contributions are valuable to the organization. Management often fails to provide timely recognition because of various reasons such as not having enough time, not having adequate information about what employees are doing and on how employees are working together and contributing to teams to accomplish organizational goals.

SUMMARY

An approach is provided that provides a recognition, engagement and evaluation system. The approach analyzes textual communications between users with the analysis revealing a contribution made by one of the users, called a contributor. The approach further identifies at least one decision maker based on an organizational relationship between the identified decision maker and the contributor and transmits the identification (name, etc.) of the contributor and the contribution made by the contributor to the identified decision maker.

The foregoing is a summary and thus contains, by necessity, simplifications, generalizations, and omissions of detail; consequently, those skilled in the art will appreciate that the summary is illustrative only and is not intended to be in any way limiting. Other aspects, inventive features, and advantages of the present invention will be apparent in the non-limiting detailed description set forth below.

