<story><title>Adobe charges subscription cancellation fee</title><url>https://twitter.com/MRDADDGUY/status/1381628427246039045</url></story><parent_chain><item><author>alias_neo</author><text>I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn&amp;#x27;t cancel now, they&amp;#x27;d give me two months free.&lt;p&gt;I didn&amp;#x27;t want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn&amp;#x27;t let me put the cancellation in early, had to do it X months before the end. Then life happened and I missed the deadline to cancel and got suckered for a second year!&lt;p&gt;Fuck Adobe and this practice is all I have to say, I stick strictly to Open Source options now. It may have been my fault for not reading the first time, but robbing me a second time by counting on me missing the cancellation because they wouldn&amp;#x27;t let me do it there and then is just scummy.</text></item></parent_chain><comment><author>walrus01</author><text>Sounds like Adobe hired some executives from the cable TV or satellite TV industry, where the fine print on some packages locks you into 24 or 36 month contract terms. They know &lt;i&gt;exactly&lt;/i&gt; how to do it with the minimum legal amount of notice to the customer when signing up, and how to write the terms of service for acceptance to make it ironclad. Same with 2-3 year terms on cellular carriers with a &amp;quot;free $0!&amp;quot; new samsung phone.&lt;p&gt;For a long time the local telephone company in British Columbia (Telus) was giving away &amp;quot;free&amp;quot; xboxes or 46 inch flat screen TVs if you locked yourself into a triple play service contract. Of course the buy-out price to end the contract early far exceeded the value of the product given out.</text></comment>
<story><title>Adobe charges subscription cancellation fee</title><url>https://twitter.com/MRDADDGUY/status/1381628427246039045</url></story><parent_chain><item><author>alias_neo</author><text>I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn&amp;#x27;t cancel now, they&amp;#x27;d give me two months free.&lt;p&gt;I didn&amp;#x27;t want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn&amp;#x27;t let me put the cancellation in early, had to do it X months before the end. Then life happened and I missed the deadline to cancel and got suckered for a second year!&lt;p&gt;Fuck Adobe and this practice is all I have to say, I stick strictly to Open Source options now. It may have been my fault for not reading the first time, but robbing me a second time by counting on me missing the cancellation because they wouldn&amp;#x27;t let me do it there and then is just scummy.</text></item></parent_chain><comment><author>ramchip</author><text>Japanese cell phone companies did something similar for many years, they all offered two-year contracts with a cancellation fee of around $100, and you could only cancel in the last month before it auto-renewed. The government finally passed new regulation to stop this a few years ago.&lt;p&gt;The extra insult was they called it a &amp;quot;discount package&amp;quot; (50% off!), but it was already baked into all the advertised prices. In other words you pay double the listed price if you don&amp;#x27;t take the lock-in.</text></comment>