<story><title>Grafana releases OnCall open source project</title><url>https://grafana.com/blog/2022/06/14/introducing-grafana-oncall-oss-open-source/</url></story><parent_chain><item><author>juliennakache</author><text>Looking forward to trying this out. I&amp;#x27;ve always felt that PagerDuty was absurdly expensive for the feature set they were offering. It costs something at least $250 per user for organization larger than 5 person - even if you&amp;#x27;re not an engineer who is ever directly on call. At my previous company, IT had to regularly send surveys to employees to assess if they &lt;i&gt;really&lt;/i&gt; needed to have a PagerDuty account. Alerts are a key information in an organization that runs software in production and you shouldn&amp;#x27;t have to pay $250 &amp;#x2F; month just to be able to have some visibility into it. I&amp;#x27;m hoping Grafana OnCall is able to fully replace PagerDuty.</text></item></parent_chain><comment><author>echelon</author><text>Time and time again.&lt;p&gt;&amp;quot;Business should focus on its core competency&amp;quot;&lt;p&gt;* Outsource in-house infra to cloud. This begets lock-in as every engineer is doing heaven knows what with Lambda. Still need that huge infra team to manage AWS.&lt;p&gt;* Outsource in-house metrics and visibility to SignalFx, Splunk, DataDog, NewRelic, etc. Still need a team to manage it. Costs get raised by more than double because we&amp;#x27;re beholden, so now we need to fund 20+ engineer quarters to migrate everything ASAP.&lt;p&gt;* Feature flagging system built in house works like a charm and needs one engineer for maintenance. Let&amp;#x27;s fund a team to migrate it all to LaunchDarkly. Year+ later and we still don&amp;#x27;t have proper support or rollout and their stuff doesn&amp;#x27;t work as expected.&lt;p&gt;Madness.&lt;p&gt;Expensive madness.&lt;p&gt;SaaS won&amp;#x27;t magically reduce your staffing needs. Open source solutions won&amp;#x27;t reduce your staffing needs either, but they&amp;#x27;ll make costs predictable. As these tools become more prevalent and standard, you can even hire experts for them.</text></comment>
<story><title>Grafana releases OnCall open source project</title><url>https://grafana.com/blog/2022/06/14/introducing-grafana-oncall-oss-open-source/</url></story><parent_chain><item><author>juliennakache</author><text>Looking forward to trying this out. I&amp;#x27;ve always felt that PagerDuty was absurdly expensive for the feature set they were offering. It costs something at least $250 per user for organization larger than 5 person - even if you&amp;#x27;re not an engineer who is ever directly on call. At my previous company, IT had to regularly send surveys to employees to assess if they &lt;i&gt;really&lt;/i&gt; needed to have a PagerDuty account. Alerts are a key information in an organization that runs software in production and you shouldn&amp;#x27;t have to pay $250 &amp;#x2F; month just to be able to have some visibility into it. I&amp;#x27;m hoping Grafana OnCall is able to fully replace PagerDuty.</text></item></parent_chain><comment><author>CSMastermind</author><text>&amp;gt; I&amp;#x27;ve always felt that PagerDuty was absurdly expensive for the feature set they were offering&lt;p&gt;For anyone out there in the same spot, I&amp;#x27;ll say that I switched my last company to Atlassian&amp;#x27;s OpsGenie and it was a 10x cost savings for the same feature set.</text></comment>