<story><title>Counterfeits on Amazon cost Warren bird feeder business $1.5M</title><url>https://www.wpri.com/news/call-12-for-action/counterfeits-on-amazon-cost-warren-bird-feeder-business-1-5m/</url></story><parent_chain><item><author>ecommerceguy</author><text>&amp;gt;&amp;gt;In a statement on its website, Amazon also said its employees “work hard every day to help ensure all products offered in our store are safe and authentic.”&lt;p&gt;Bullshit. The front line employees that receive inbound product don&amp;#x27;t enforce any policy and actually Amazon encourages to deal with disputes only after a product is sold, shipped and a customer complains.  That&amp;#x27;s the Bezos way. Fact. Let&amp;#x27;s discuss grocery products in glass containers real quick if anyone wants to argue...&lt;p&gt;I admit, we&amp;#x27;d sell counterfeit products if I didn&amp;#x27;t have morals. We push all the AMZ limits we can. I could write a book on this subject.</text></item></parent_chain><comment><author>privateSFacct</author><text>This also makes me laugh out loud.&lt;p&gt;If Amazon gave two craps about some of this stuff it would be cut WAY back.&lt;p&gt;For a few years at least every Apple branded product on amazon I bought was 100% fake - lazy fakes too. I ended up having to buy from Apple directly to get something legit. You are telling me brands haven&amp;#x27;t complained about this? I find that totally hard to believe.&lt;p&gt;The crap amazon sells is going to bring them down.&lt;p&gt;I&amp;#x27;ve got used stuff sold as new (complete with debries from previous owner).&lt;p&gt;If they cared they would.&lt;p&gt;Have sellers post $1,000 bond to sell, scaled up based on sales volume.&lt;p&gt;Enforce clear fraud issues with account bans and forfeit the deposit (ie, the whole changed 5 star listing selling a totally different product).&lt;p&gt;Segregate inventory by seller, and enforce consequences on seller for product quality issues.&lt;p&gt;Have a QC team sample 1 in 10,000 or 1 in 100,000 items and 1 item per seller each year. If it claims USB 3- test to spec, claims waterproof test to spec, claims safe for kids - test for lead. Whoever does this will win in long run. Who wants lead in the product they give to their kids.&lt;p&gt;This reputation issue could bleed into AWS. Why trust a company that CANNOT get control over its marketplace. The fakes are horrible.</text></comment>
<story><title>Counterfeits on Amazon cost Warren bird feeder business $1.5M</title><url>https://www.wpri.com/news/call-12-for-action/counterfeits-on-amazon-cost-warren-bird-feeder-business-1-5m/</url></story><parent_chain><item><author>ecommerceguy</author><text>&amp;gt;&amp;gt;In a statement on its website, Amazon also said its employees “work hard every day to help ensure all products offered in our store are safe and authentic.”&lt;p&gt;Bullshit. The front line employees that receive inbound product don&amp;#x27;t enforce any policy and actually Amazon encourages to deal with disputes only after a product is sold, shipped and a customer complains.  That&amp;#x27;s the Bezos way. Fact. Let&amp;#x27;s discuss grocery products in glass containers real quick if anyone wants to argue...&lt;p&gt;I admit, we&amp;#x27;d sell counterfeit products if I didn&amp;#x27;t have morals. We push all the AMZ limits we can. I could write a book on this subject.</text></item></parent_chain><comment><author>ng12</author><text>I bought a product on Amazon this Christmas that was completely fake. It was &amp;quot;sold by Amazon&amp;quot; but didn&amp;#x27;t even have the same label as the brand I had ordered. I complained to Amazon and they just gave me a refund without requiring that I return the product (I ended up just throwing it out).&lt;p&gt;I suspect that they knew the inventory was tainted but figured the cost of dealing with noisy customers like me is less than the amount of money they make selling a cheaply made ripoff of a $15 product.</text></comment>