<story><title>An airline said her bag was lost, her tracker said otherwise. She flew to get it</title><url>https://www.cnn.com/travel/article/airtag-lost-luggage-flight/index.html</url></story><parent_chain><item><author>hinkley</author><text>My ex incorporated for reasons I no longer recall, but is important at the climax of this story.&lt;p&gt;I helped her pick out a monitor, which was to be delivered by UPS. UPS receives it, moves it, and then nothing for days. For a week. She calls. They can’t find it. Thee weeks go by and we have escalated through recriminations. She wants a refund, but they don’t do refunds for lost goods (seriously? Wtf), unless, the employee mentions offhand, this is for a business account.&lt;p&gt;Aha. This monitor was bought for her business, which she intended to write off as an expense. So can I have my money now?&lt;p&gt;And then a miracle happens, suddenly they &lt;i&gt;can&lt;/i&gt; find her monitor. A month after she ordered it her monitor shows up. The box is dirty as hell, but she finally got it.&lt;p&gt;Also fuck UPS. Several of my friends have thought I was joking about the UPS curse, and then they knew me longer and found out I am cursed (I joke that I must have dissed some manager and didn’t know it). The day Amazon stopped letting you pick your shipping service was a dark day.</text></item></parent_chain><comment><author>Operyl</author><text>The other way to get them to actually do anything quickly is if it’s an Apple shipment. They value that contract so much that they will bend over backwards for both you and Apple to get it resolved, like same day 1 hour the driver will unfuck whatever mistake he did. One year I worked UPS during peak season for extra cash, and the number of times I went searching for a missing Apple product during preload shift was astonishing.</text></comment>
<story><title>An airline said her bag was lost, her tracker said otherwise. She flew to get it</title><url>https://www.cnn.com/travel/article/airtag-lost-luggage-flight/index.html</url></story><parent_chain><item><author>hinkley</author><text>My ex incorporated for reasons I no longer recall, but is important at the climax of this story.&lt;p&gt;I helped her pick out a monitor, which was to be delivered by UPS. UPS receives it, moves it, and then nothing for days. For a week. She calls. They can’t find it. Thee weeks go by and we have escalated through recriminations. She wants a refund, but they don’t do refunds for lost goods (seriously? Wtf), unless, the employee mentions offhand, this is for a business account.&lt;p&gt;Aha. This monitor was bought for her business, which she intended to write off as an expense. So can I have my money now?&lt;p&gt;And then a miracle happens, suddenly they &lt;i&gt;can&lt;/i&gt; find her monitor. A month after she ordered it her monitor shows up. The box is dirty as hell, but she finally got it.&lt;p&gt;Also fuck UPS. Several of my friends have thought I was joking about the UPS curse, and then they knew me longer and found out I am cursed (I joke that I must have dissed some manager and didn’t know it). The day Amazon stopped letting you pick your shipping service was a dark day.</text></item></parent_chain><comment><author>Spooky23</author><text>Fedex and UPS do weird stuff when there is an exception.&lt;p&gt;My company made a mistake - we shipped a bunch of midsize laser printers to some new offices. They ship with a small onboarding kit (instructions and a small network “puck” that VPNs the devices to a specific network). With this particular model, which is new to us, that kit pushed the weight of the box to 76 lbs, 9 oz. The limit is 75lbs.&lt;p&gt;So we got an exception notice that it’s overweight and cannot be delivered as a result, so we can pay for return shipping or pick it up. Fine. Our bad, we’ll just rent a truck and pick them up. Turns out… when something is  big to ship, they are shipped to be held in Texas, &lt;i&gt;3,000 miles away&lt;/i&gt;.</text></comment>