<story><title>Goodbye, Twilio</title><url>https://blog.miguelgrinberg.com/post/goodbye-twilio</url></story><parent_chain><item><author>jeffiel</author><text>Thank you Miguel for all of your contributions to Twilio over the past four years, and I hope your next gig is just as rewarding!&lt;p&gt;For all those interested in why we acquired Segment, and are focused on the integration of data and communications -- several years ago, we came to the conclusion that the world doesn&amp;#x27;t need more communications, it needs better communications. More relevant. More effective.&lt;p&gt;As a developer, I know that&amp;#x27;s really hard to pull all the threads together to make  realtime personalization of every communication hard -- and Segment is so good at it.&lt;p&gt;So that&amp;#x27;s what we&amp;#x27;re focused on!&lt;p&gt;As an aside, the fraud and scam vectors of email, sms, and voice have grown a lot since we started the company 15 years ago. We are always fighting that cat and mouse game with the bad folks of the world. Are we perfect, no. But are we here to make money off those bad actors? Hell no. That&amp;#x27;s why we just launched fraud guard [1] for free to all Verify customers, and soon to all SMS customers as well. More to come like this.&lt;p&gt;Happy Father&amp;#x27;s Day (in the US) HN!&lt;p&gt;[1] &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.twilio.com&amp;#x2F;docs&amp;#x2F;verify&amp;#x2F;preventing-toll-fraud&amp;#x2F;sms-fraud-guard&quot; rel=&quot;nofollow noreferrer&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.twilio.com&amp;#x2F;docs&amp;#x2F;verify&amp;#x2F;preventing-toll-fraud&amp;#x2F;sms...&lt;/a&gt;</text></item></parent_chain><comment><author>fallat</author><text>This person businesses.&lt;p&gt;And to others reading: Miguel didn&amp;#x27;t say anything bad about Twilio really, just that the alignments for them aren&amp;#x27;t there - and that&amp;#x27;s ok. Maybe it back fires and Twilio adjusts back to its dev-focused strategy. Businesses just evolve as they need to. If Twilio ends up being &amp;quot;bad&amp;quot; it just means there&amp;#x27;s now a spot for someone else to form &amp;quot;The Good Twilio&amp;quot; :) See: the many Google competitors, the many smartphone competitors, the many VPN competitors, etc...</text></comment>
<story><title>Goodbye, Twilio</title><url>https://blog.miguelgrinberg.com/post/goodbye-twilio</url></story><parent_chain><item><author>jeffiel</author><text>Thank you Miguel for all of your contributions to Twilio over the past four years, and I hope your next gig is just as rewarding!&lt;p&gt;For all those interested in why we acquired Segment, and are focused on the integration of data and communications -- several years ago, we came to the conclusion that the world doesn&amp;#x27;t need more communications, it needs better communications. More relevant. More effective.&lt;p&gt;As a developer, I know that&amp;#x27;s really hard to pull all the threads together to make  realtime personalization of every communication hard -- and Segment is so good at it.&lt;p&gt;So that&amp;#x27;s what we&amp;#x27;re focused on!&lt;p&gt;As an aside, the fraud and scam vectors of email, sms, and voice have grown a lot since we started the company 15 years ago. We are always fighting that cat and mouse game with the bad folks of the world. Are we perfect, no. But are we here to make money off those bad actors? Hell no. That&amp;#x27;s why we just launched fraud guard [1] for free to all Verify customers, and soon to all SMS customers as well. More to come like this.&lt;p&gt;Happy Father&amp;#x27;s Day (in the US) HN!&lt;p&gt;[1] &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.twilio.com&amp;#x2F;docs&amp;#x2F;verify&amp;#x2F;preventing-toll-fraud&amp;#x2F;sms-fraud-guard&quot; rel=&quot;nofollow noreferrer&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.twilio.com&amp;#x2F;docs&amp;#x2F;verify&amp;#x2F;preventing-toll-fraud&amp;#x2F;sms...&lt;/a&gt;</text></item></parent_chain><comment><author>spondylosaurus</author><text>Only tangentially related—and I know the odds are low that you worked on this personally—but I want to give sincere thanks for the stuff you guys have shared via Twilio Labs. The netlify-okta-auth package in particular was &lt;i&gt;exactly&lt;/i&gt; what I needed to complete a recent project, and the documentation it came with was nearly perfect.</text></comment>