<story><title>Kickstarter switches to Stripe</title><url>https://www.kickstarter.com/blog/making-payments-easier-for-creators-and-backers/</url></story><parent_chain><item><author>fiblye</author><text>I have no experience with Stripe, but Amazon Payments was a huge pain in the ass for me when trying to set up my Kickstarter. Kickstarter verified me just by asking for a bit of personal info. When I tried making an Amazon Payments account, it locked me out after one failed attempt of verification with absolutely no reason for why it failed. I was pretty sure I should&amp;#x27;ve gotten 3 attempts, but nope.&lt;p&gt;I then had to fax a bill proving I exist to Amazon in order to unlock it and try again. Got another attempt, and it locked me out once more. I then got a warning saying the next failed attempt would permanently disable my account.&lt;p&gt;Called up Amazon and they unlocked it for me. The rep was about to hang up, but I made sure she stayed on the line to walk me through the issue step-by-step. Turns out Amazon&amp;#x27;s system didn&amp;#x27;t like the way I input my street address, even though it verified just fine on Kickstarter. Verification normally takes a few hours&amp;#x2F;days to tell you that you failed, but the rep stayed on the line and made sure it went through fine that time.&lt;p&gt;Sorry for rambling on, but Amazon Payments gave me more trouble than any other payment service. Even Paypal was better. Googling for answers to my problems gave me countless results from other people who had the same mysterious problems, and it seemed many couldn&amp;#x27;t even get a response from customer service. If Stripe is even marginally better, then I&amp;#x27;m glad they&amp;#x27;re moving on to them.</text></item></parent_chain><comment><author>johnmaguire2013</author><text>I used Amazon Payments for about 6 months for little freelance projects when I was 18. I loved it. Quick deposits to my bank, super-low fees, and I convinced a lot of people to join it.&lt;p&gt;Then they started saying they couldn&amp;#x27;t verify me. There was no &amp;quot;Talk to support,&amp;quot; only &amp;quot;try verifying again.&amp;quot; I tried about 3 times, and then it finally locked me out. I finally found a way to call up support and they said &amp;quot;Okay, we&amp;#x27;ll get back to you in a few days about what&amp;#x27;s wrong.&amp;quot;&lt;p&gt;A few days later I got an email saying my account had been banned, would not be unbanned, and any further requests for information would be ignored.&lt;p&gt;Still wish I knew what I did wrong.&lt;p&gt;In the meantime, I&amp;#x27;ve never been able to support Kickstarters because I couldn&amp;#x27;t use Amazon Payments.</text></comment>
<story><title>Kickstarter switches to Stripe</title><url>https://www.kickstarter.com/blog/making-payments-easier-for-creators-and-backers/</url></story><parent_chain><item><author>fiblye</author><text>I have no experience with Stripe, but Amazon Payments was a huge pain in the ass for me when trying to set up my Kickstarter. Kickstarter verified me just by asking for a bit of personal info. When I tried making an Amazon Payments account, it locked me out after one failed attempt of verification with absolutely no reason for why it failed. I was pretty sure I should&amp;#x27;ve gotten 3 attempts, but nope.&lt;p&gt;I then had to fax a bill proving I exist to Amazon in order to unlock it and try again. Got another attempt, and it locked me out once more. I then got a warning saying the next failed attempt would permanently disable my account.&lt;p&gt;Called up Amazon and they unlocked it for me. The rep was about to hang up, but I made sure she stayed on the line to walk me through the issue step-by-step. Turns out Amazon&amp;#x27;s system didn&amp;#x27;t like the way I input my street address, even though it verified just fine on Kickstarter. Verification normally takes a few hours&amp;#x2F;days to tell you that you failed, but the rep stayed on the line and made sure it went through fine that time.&lt;p&gt;Sorry for rambling on, but Amazon Payments gave me more trouble than any other payment service. Even Paypal was better. Googling for answers to my problems gave me countless results from other people who had the same mysterious problems, and it seemed many couldn&amp;#x27;t even get a response from customer service. If Stripe is even marginally better, then I&amp;#x27;m glad they&amp;#x27;re moving on to them.</text></item></parent_chain><comment><author>sethd</author><text>Same exact experience as well. We ended up creating a new Amazon account linked to a different bank account and EIN (subsidiary of the main company) just to get around the lockout after submitting information to verify and waiting quite awhile. Months later we received a notice saying the first account was unlocked after review but by then the Kickstarter was over and the money already deposited in our other account.</text></comment>