<story><title>Microsoft continues right to repair about face, makes its hardware easier to fix</title><url>https://www.techdirt.com/2023/08/11/microsoft-continues-about-face-on-right-to-repair-makes-its-hardware-easier-to-fix/</url></story><parent_chain><item><author>prirun</author><text>When Microsoft does not have market-share lead, they are pro-customer in that market - hardware in this case.  If Microsoft has the leading market-share and doesn&amp;#x27;t feel threatened, they are anti-customer, ie, Windows.&lt;p&gt;This usually holds for any large corporation.&lt;p&gt;&amp;quot;Elsewhere, Microsoft has been doing a better job ensuring that consumers have access to both service manuals and essential parts needed to independently repair the company’s hardware, ranging from its Surface tablets and laptops to Xbox game controllers.&amp;quot;&lt;p&gt;Microsoft&amp;#x27;s Surface tablets and laptops (I didn&amp;#x27;t even know they sold laptops!) are a blip compared to Apple.  Notably absent are Xbox &lt;i&gt;consoles&lt;/i&gt;; they don&amp;#x27;t have a market-share lead in consoles, although though with their recent acquisition, they might in a few years.  So yeah, no console right-to-repair nonsense.&lt;p&gt;Corporations are just like people: they act in their own interest, with the big difference that most people are moral and will consider how their actions might adversely affect others while corporations don&amp;#x27;t give a shit.</text></item></parent_chain><comment><author>MostlyStable</author><text>This is very obviously not always true. For example, the Microsoft Surface line has &lt;i&gt;always&lt;/i&gt; been a tiny blip in it&amp;#x27;s market and yet iFixit rated 5 years of products the lowest score possible on their repairbility scale[0]. And it is not unusual at all for non-leading companies to have pretty anti-competitive practices.&lt;p&gt;This whole comment feels like &amp;quot;yeah, well don&amp;#x27;t give them credit for it because they don&amp;#x27;t really mean it&amp;quot;.&lt;p&gt;I don&amp;#x27;t give a shit if they mean it. If they are doing pro-consumer things I&amp;#x27;m going to reward them and if they stop doing it, I&amp;#x27;m going to stop rewarding them. That&amp;#x27;s how you send a signal and get broadly better practices. Making up complicated theories for why you still shouldn&amp;#x27;t be happy about good things is both silly and doesn&amp;#x27;t help anything get better.&lt;p&gt;[0]&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.ifixit.com&amp;#x2F;tablet-repairability?sort=score&quot; rel=&quot;nofollow noreferrer&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.ifixit.com&amp;#x2F;tablet-repairability?sort=score&lt;/a&gt;</text></comment>
<story><title>Microsoft continues right to repair about face, makes its hardware easier to fix</title><url>https://www.techdirt.com/2023/08/11/microsoft-continues-about-face-on-right-to-repair-makes-its-hardware-easier-to-fix/</url></story><parent_chain><item><author>prirun</author><text>When Microsoft does not have market-share lead, they are pro-customer in that market - hardware in this case.  If Microsoft has the leading market-share and doesn&amp;#x27;t feel threatened, they are anti-customer, ie, Windows.&lt;p&gt;This usually holds for any large corporation.&lt;p&gt;&amp;quot;Elsewhere, Microsoft has been doing a better job ensuring that consumers have access to both service manuals and essential parts needed to independently repair the company’s hardware, ranging from its Surface tablets and laptops to Xbox game controllers.&amp;quot;&lt;p&gt;Microsoft&amp;#x27;s Surface tablets and laptops (I didn&amp;#x27;t even know they sold laptops!) are a blip compared to Apple.  Notably absent are Xbox &lt;i&gt;consoles&lt;/i&gt;; they don&amp;#x27;t have a market-share lead in consoles, although though with their recent acquisition, they might in a few years.  So yeah, no console right-to-repair nonsense.&lt;p&gt;Corporations are just like people: they act in their own interest, with the big difference that most people are moral and will consider how their actions might adversely affect others while corporations don&amp;#x27;t give a shit.</text></item></parent_chain><comment><author>nolok</author><text>&amp;gt; Notably absent are Xbox consoles; they don&amp;#x27;t have a market-share lead in consoles, although though with their recent acquisition, they might in a few years.&lt;p&gt;It&amp;#x27;s important to understand that Xbox is almost a non entity in the rest of the world, it&amp;#x27;s irrelevant in Japan and distant third in Europe (beside UK where it&amp;#x27;s first&amp;#x2F;equal with playstation). Xbox 360 carved a bit of a share in the rest of europe but then Xbox One destroyed that in one fell swoop and it never recovered since.</text></comment>