<story><title>Uber will start deactivating riders with low ratings</title><url>https://techcrunch.com/2019/05/29/uber-will-start-deactivating-riders-with-low-ratings/</url></story><parent_chain><item><author>hatchnyc</author><text>I don&amp;#x27;t think there&amp;#x27;s much you can do, or if there is it is none of these things. Mine was ~4.5 for forever. I was always on time, careful entering&amp;#x2F;exiting the vehicle, very polite, etc. and even regularly gave cash tips before the app offered the option.&lt;p&gt;A few years ago I started dating a girl who had nearly a 5 star rating. She eventually moved in with me and since then nearly all my trips are together. We are often late arriving to the meeting point, she has no hesitation to ask the driver to change the air temperature, adjust the music station or volume, open or close windows, always takes water when available, and asks to be dropped off at a given point regardless of traffic lights or inconvenient turns for the driver. Since this started, my rating has steadily climbed and is now around 4.8.</text></item><item><author>CydeWeys</author><text>My Uber passenger rating is 4.57.  I have no idea whether that&amp;#x27;s good or bad.  I&amp;#x27;m typically at pick-up points before the drivers are, I sometimes chat with drivers, I always wear my seatbelt,  I sit in the back, and I don&amp;#x27;t make a mess or cause any problems.  It&amp;#x27;s hard to know what I could be doing to get a better rating beyond just bribing drivers with cash tips at the end of the ride.  I tend to rate every driver a 5 unless they clearly did something wrong, like insane driving (which happens rarely).&lt;p&gt;I&amp;#x27;d be curious to know what the passenger cut-off ratings are, and what thus what kind of behavior is actually kicking people off the app.&lt;p&gt;Also, if there&amp;#x27;s some inherent racial or other protected class bias in the kinds of ratings that people get, then Uber could be in a world of trouble here.</text></item></parent_chain><comment><author>JumpCrisscross</author><text>&amp;gt; &lt;i&gt;I don&amp;#x27;t think there&amp;#x27;s much you can do&lt;/i&gt;&lt;p&gt;Have you tried asking? I asked a few drivers, at the end of a ride and after I’d rated them, what I could do better. Two complained about my taking  work calls in the car. I started requesting permission, at the beginning of the ride, to take a phone call. (It’s their car, after all.) Never been refused. Rating jumped from ~4.4 to ~4.9.&lt;p&gt;I’ll also note that some of the sweetest people I know have terrible ratings for constantly being late, at the wrong pick-up spot or other little reasons. It’s mostly a rating around if you’re observant and treat the driver like a human being more than if you’re a good person.&lt;p&gt;(Note: I’m a guy. I don’t think gender is as powerful as other comments assume.)</text></comment>
<story><title>Uber will start deactivating riders with low ratings</title><url>https://techcrunch.com/2019/05/29/uber-will-start-deactivating-riders-with-low-ratings/</url></story><parent_chain><item><author>hatchnyc</author><text>I don&amp;#x27;t think there&amp;#x27;s much you can do, or if there is it is none of these things. Mine was ~4.5 for forever. I was always on time, careful entering&amp;#x2F;exiting the vehicle, very polite, etc. and even regularly gave cash tips before the app offered the option.&lt;p&gt;A few years ago I started dating a girl who had nearly a 5 star rating. She eventually moved in with me and since then nearly all my trips are together. We are often late arriving to the meeting point, she has no hesitation to ask the driver to change the air temperature, adjust the music station or volume, open or close windows, always takes water when available, and asks to be dropped off at a given point regardless of traffic lights or inconvenient turns for the driver. Since this started, my rating has steadily climbed and is now around 4.8.</text></item><item><author>CydeWeys</author><text>My Uber passenger rating is 4.57.  I have no idea whether that&amp;#x27;s good or bad.  I&amp;#x27;m typically at pick-up points before the drivers are, I sometimes chat with drivers, I always wear my seatbelt,  I sit in the back, and I don&amp;#x27;t make a mess or cause any problems.  It&amp;#x27;s hard to know what I could be doing to get a better rating beyond just bribing drivers with cash tips at the end of the ride.  I tend to rate every driver a 5 unless they clearly did something wrong, like insane driving (which happens rarely).&lt;p&gt;I&amp;#x27;d be curious to know what the passenger cut-off ratings are, and what thus what kind of behavior is actually kicking people off the app.&lt;p&gt;Also, if there&amp;#x27;s some inherent racial or other protected class bias in the kinds of ratings that people get, then Uber could be in a world of trouble here.</text></item></parent_chain><comment><author>Balgair</author><text>Based off your comment, I&amp;#x27;ll assume that you are a male. Based on this assumption, there is a possbility that gender is at play.</text></comment>