<story><title>Valve fined for poor customer service</title><url>https://technicality.io/valve-fined-for-poor-customer-service/</url></story><parent_chain></parent_chain><comment><author>brandur</author><text>Valve should admit fault and pay the fine. Although they finally have a refund system in place on Steam these days, previously their system could be considered borderline fraudulent.&lt;p&gt;In the past, I bought ~3 3-D games that claimed Mac support, but turned out to be completely non-functional on the platform because I had an Intel GPU. Upon pointing it out to Valve and the developers, they would deny fault, and reply that I should have read the system requirements more carefully. That may be true, but given that the majority of all Macs sold today come with Intel chipsets, there should have been a marquee warning in a 50 point font indicating that Mac is &amp;quot;kind of&amp;quot; supported, but not really.</text></comment>
<story><title>Valve fined for poor customer service</title><url>https://technicality.io/valve-fined-for-poor-customer-service/</url></story><parent_chain></parent_chain><comment><author>unsquare</author><text>Valve where advertising laws don&amp;#x27;t apply to you.&lt;p&gt;&lt;a href=&quot;http:&amp;#x2F;&amp;#x2F;i.imgur.com&amp;#x2F;N3dEPjE.jpg&quot; rel=&quot;nofollow&quot;&gt;http:&amp;#x2F;&amp;#x2F;i.imgur.com&amp;#x2F;N3dEPjE.jpg&lt;/a&gt;&lt;p&gt;The image above doesn&amp;#x27;t do justice to how bad the experience is as a customer, the tv show is already released in the US, but they make international customers wait to watch it. ( after buying it as if it was fully released ) and of course customer support tells you to post in the forums for help...</text></comment>