<story><title>A zombie keyboard, an app-store rejection, a call from Steve Jobs</title><url>http://blog.cascadesoft.net/2010/10/31/a-zombie-keyboard-an-app-store-rejection-a-call-from-steve-jobs-and-the-economy-for-ipad-app/</url></story><parent_chain><item><author>viraptor</author><text>I don&apos;t get it. The summary is that the guy submitted an application, got rejected, appealed, the appeal process seemed to take too long, he emailed Jobs, Jobs phoned him and told him and &quot;reiterated&quot; (from the post) the app store rules until the guy decided he won&apos;t achieve anything.&lt;p&gt;I&apos;m amazed at how Jobs telling the guy the same thing that he already knew (telling him 2 times actually) somehow made him go to a paragraph about Jobs with a well deserved opinion of quality products.&lt;p&gt;He still couldn&apos;t release the software, he got a &quot;no go&quot; for fixing the situation the way he could, he got absolutely no information about whether the issue will be fixed in the future or not. But that&apos;s ok, since Jobs called him? Seriously?</text></item></parent_chain><comment><author>mechanical_fish</author><text>Humans like talking to humans.&lt;p&gt;Humans especially like talking to humans in authority. If you&apos;re going to have to play by a rule, it&apos;s good to know that the rule is real, and not an imaginary rule made up by a fifth-level bureaucrat on a whim, or because they&apos;re looking for a bribe, or because they don&apos;t understand the company policy, or because you&apos;re small fry and only big players get to break all the rules.&lt;p&gt;And humans like consistency, closure, and clear boundaries. The hardest thing is not necessarily abiding by the rules: It&apos;s trying to avoid abiding by rules that aren&apos;t really there. The easiest way to ensure that you&apos;re pushing the envelope appropriately is to press yourself right up against the edge, and the best edges to push against are the ones that are firm, so that you don&apos;t keep having to second-guess yourself, or waking up to discover that your competition is getting away with more than you are because of some uncontrollable factor.</text></comment>
<story><title>A zombie keyboard, an app-store rejection, a call from Steve Jobs</title><url>http://blog.cascadesoft.net/2010/10/31/a-zombie-keyboard-an-app-store-rejection-a-call-from-steve-jobs-and-the-economy-for-ipad-app/</url></story><parent_chain><item><author>viraptor</author><text>I don&apos;t get it. The summary is that the guy submitted an application, got rejected, appealed, the appeal process seemed to take too long, he emailed Jobs, Jobs phoned him and told him and &quot;reiterated&quot; (from the post) the app store rules until the guy decided he won&apos;t achieve anything.&lt;p&gt;I&apos;m amazed at how Jobs telling the guy the same thing that he already knew (telling him 2 times actually) somehow made him go to a paragraph about Jobs with a well deserved opinion of quality products.&lt;p&gt;He still couldn&apos;t release the software, he got a &quot;no go&quot; for fixing the situation the way he could, he got absolutely no information about whether the issue will be fixed in the future or not. But that&apos;s ok, since Jobs called him? Seriously?</text></item></parent_chain><comment><author>Legion</author><text>I suppose it&apos;s better than Steve Jobs &lt;i&gt;not&lt;/i&gt; calling him.&lt;p&gt;I think the part he appreciates is that his complaint was &lt;i&gt;heard&lt;/i&gt;, even if the resolution wasn&apos;t to his favor. His complaint could have gone into a forever-unacknowledged black hole instead. That would be far more frustrating.&lt;p&gt;I do, however, agree with you that &quot;having a bug in the SDK and not allowing you to work around it the way &lt;i&gt;they&lt;/i&gt; do&quot; is not grounds for talking about how great Apple and Steve are.</text></comment>