<story><title>You either die an MVP or live long enough to build content moderation</title><url>https://mux.com/blog/you-either-die-an-mvp-or-live-long-enough-to-build-content-moderation</url></story><parent_chain><item><author>Goronmon</author><text>&lt;i&gt;I&amp;#x27;ll never forget having to be a moderator for a somewhat popular forum back in the day and oh man did I learn how a few people can make your life hell.&lt;/i&gt;&lt;p&gt;I was also a mod for a popular gaming forum way back in the day. It was pretty miserable looking back.&lt;p&gt;Personally, for me, the extreme&amp;#x2F;shocking content wasn&amp;#x27;t the biggest issue. That stuff was quick and easy to deal with. If you saw that type of content you just immediately deleted it and permanently banned account. Quick and easy.&lt;p&gt;What was a lot harder were the toxic users that just stuck around. Not doing anything bad enough to necessarily warrant a permanent ban, but just a constant stream of shitty behavior. Especially sometimes when the most toxic users were also some of the most popular users.</text></item><item><author>jonshariat</author><text>I&amp;#x27;ll never forget having to be a moderator for a somewhat popular forum back in the day and oh man did I learn how a few people can make your life hell.&lt;p&gt;One thing not mentioned many times in these discussions are the poor moderators. Having to look at all that stuff, some of which can be very disturbing or shocking (think death, gore, etc as well as the racy things) really takes a toll on the mind. The more automation the less moderators have to deal with and then usually its the tamer middle ground content.</text></item></parent_chain><comment><author>user-the-name</author><text>&amp;gt; What was a lot harder were the toxic users that just stuck around. Not doing anything bad enough to necessarily warrant a permanent ban, but just a constant stream of shitty behavior. Especially sometimes when the most toxic users were also some of the most popular users.&lt;p&gt;What people find out, again and again, is that you just ban those users. Don&amp;#x27;t need an excuse. Just ban them. Even if they are popular. Your community will be much better once you do.</text></comment>
<story><title>You either die an MVP or live long enough to build content moderation</title><url>https://mux.com/blog/you-either-die-an-mvp-or-live-long-enough-to-build-content-moderation</url></story><parent_chain><item><author>Goronmon</author><text>&lt;i&gt;I&amp;#x27;ll never forget having to be a moderator for a somewhat popular forum back in the day and oh man did I learn how a few people can make your life hell.&lt;/i&gt;&lt;p&gt;I was also a mod for a popular gaming forum way back in the day. It was pretty miserable looking back.&lt;p&gt;Personally, for me, the extreme&amp;#x2F;shocking content wasn&amp;#x27;t the biggest issue. That stuff was quick and easy to deal with. If you saw that type of content you just immediately deleted it and permanently banned account. Quick and easy.&lt;p&gt;What was a lot harder were the toxic users that just stuck around. Not doing anything bad enough to necessarily warrant a permanent ban, but just a constant stream of shitty behavior. Especially sometimes when the most toxic users were also some of the most popular users.</text></item><item><author>jonshariat</author><text>I&amp;#x27;ll never forget having to be a moderator for a somewhat popular forum back in the day and oh man did I learn how a few people can make your life hell.&lt;p&gt;One thing not mentioned many times in these discussions are the poor moderators. Having to look at all that stuff, some of which can be very disturbing or shocking (think death, gore, etc as well as the racy things) really takes a toll on the mind. The more automation the less moderators have to deal with and then usually its the tamer middle ground content.</text></item></parent_chain><comment><author>nicbou</author><text>That was also my experience moderating a medium-sized city subreddit. Bigger problems were easily dealt with. Toxicity was a lot harder to deal with, especially when it&amp;#x27;s so easy to create a throwaway account. I quit when one user decided to target me personally, and kept evading bans to cause more grief.&lt;p&gt;All of this crap, and your reward is more complaints, more demands.</text></comment>