<story><title>Aetna accidentally exposed customer HIV statuses in clear envelope windows</title><url>https://www.washingtonpost.com/news/morning-mix/wp/2017/08/25/aetna-accidentally-exposed-customer-hiv-statuses-in-clear-envelope-windows/</url></story><parent_chain><item><author>mabbo</author><text>Oh neat, I just signed up for Aetna (first time working in America since ACA).&lt;p&gt;Is this normal for them? Am I an idiot?</text></item></parent_chain><comment><author>yebyen</author><text>If you know how to &amp;quot;don&amp;#x27;t take no for an answer&amp;quot; I&amp;#x27;ll say optimistically, you&amp;#x27;ll be alright.&lt;p&gt;My experience with my wife&amp;#x27;s health care (Aetna) has been that she will call, try to get an issue resolved, be told &amp;quot;there is no resolution possible&amp;quot; enough times by enough different people that she is ready to give up.  Then we call together, and suddenly the story changes.&lt;p&gt;The particular issue we were dealing with, is not really important, but tl;dr I almost wound up with two health insurances because I tried to stay insured and cover my bases when I was changing jobs, and nobody needs two health insurances.&lt;p&gt;They tried to tell us we couldn&amp;#x27;t cancel when I got a new job that came with better coverage for less.  I thought that was a qualifying event!  But, through some nonsense technicality we would not be allowed to cancel during the plan year, and even though I&amp;#x27;d never made a claim and we were making quarterly payments, we&amp;#x27;d be on the hook for the remainder of payments for the whole year.  (This is illegal, I&amp;#x27;m sure of it.)&lt;p&gt;The best advice I can give you is, know your rights and how to assert them.  Good luck with that though, health care in this country is byzantine and I had the benefit of people in my family that work in health care administration who could help me understand.</text></comment>
<story><title>Aetna accidentally exposed customer HIV statuses in clear envelope windows</title><url>https://www.washingtonpost.com/news/morning-mix/wp/2017/08/25/aetna-accidentally-exposed-customer-hiv-statuses-in-clear-envelope-windows/</url></story><parent_chain><item><author>mabbo</author><text>Oh neat, I just signed up for Aetna (first time working in America since ACA).&lt;p&gt;Is this normal for them? Am I an idiot?</text></item></parent_chain><comment><author>sqeaky</author><text>You shouldn&amp;#x27;t be downvoted for normal and reasonable questions, or even for self doubt.&lt;p&gt;Aetna is terrible. The lobby against healthcare reform at every turn. They didn&amp;#x27;t want obamacare&amp;#x2F;ACA they didn&amp;#x27;t want to  compete accross state lines, they want to be able to exempt people from pre-existing conditions, they want to give people the run-around.&lt;p&gt;They are not trustworthy and they are run by bad people. (don&amp;#x27;t beat up on their phone agents though, they are just trying to make ends meets).</text></comment>