<story><title>Money can be stolen from an Uber account</title><url>https://unlikekinds.com/t/your-money-can-be-stolen-from-your-uber-account</url></story><parent_chain><item><author>Shivetya</author><text>Steam has a litany of disclaimers to block refunds. Even games dropped by developers don&amp;#x27;t matter to Steam. I had a few hours registered to a game I could never get to work beyond a few turns but since I &amp;quot;played&amp;quot; it I was not entitled to a refund.&lt;p&gt;I really dislike digital distribution of games and software on this point. While some Steam games I can run offline I am not sure if all of them can be. Plus how do I reinstall?&lt;p&gt;It is a sad state of affairs when being a buyer on ebay is safer than buying from Steam</text></item><item><author>idbehold</author><text>It seems like this behavior should also be reported to the credit card companies. In the case of Steam, it seems like what you should do is have the credit card company charge back ALL the purchases you made if they ban your account.</text></item><item><author>JohnTHaller</author><text>It&amp;#x27;s also worth noting that if you do a chargeback, a company like Uber will often block your account and phone from using their services.  Doing a chargeback against Steam for instance and they will ban you, preventing you from playing games you&amp;#x27;ve paid for (&amp;quot;leased&amp;quot; more accurately).  So, it&amp;#x27;s important to be careful about doing chargebacks unless you&amp;#x27;re sure the company you&amp;#x27;re doing a chargeback against is one you never wish to do business with again.</text></item><item><author>vxNsr</author><text>In general in these cases, if it&amp;#x27;s a credit card just do a charge back and let Uber deal with the fallout.  no need to bother trying to get Uber to make it right, your credit card company will be much more interested in knowing that Uber failed to safeguard their clients card info. To many charge backs can result in higher processing fees so companies will do everything they can do avoid that.</text></item></parent_chain><comment><author>Silhouette</author><text>It always surprises me that I&amp;#x27;ve never seen anyone take real legal action against a platform like Steam over this sort of policy. You can put almost anything you want in your terms of service, but in most places if it&amp;#x27;s blatantly one-sided and unreasonable there&amp;#x27;s a chance that courts will strike it down, particularly in areas with relatively strong consumer protection laws like Europe. Something like blocking access to previous purchases because of an unrelated dispute seems about as one-sided and unreasonable as you could get; it&amp;#x27;s essentially no better than the kind of anticompetitive practices that are explicitly illegal in various other contexts.&lt;p&gt;I was also under the impression that the card networks frowned upon trying to prevent cardholders from exercising any chargeback right they have with their card. Then again, I have business interests that accept payments via these card networks and I&amp;#x27;ve never even seen the full terms that we supposedly agreed to on the merchant side, so I don&amp;#x27;t know how I&amp;#x27;d check even though we&amp;#x27;re presumably subject to the same rules, whatever they are.</text></comment>
<story><title>Money can be stolen from an Uber account</title><url>https://unlikekinds.com/t/your-money-can-be-stolen-from-your-uber-account</url></story><parent_chain><item><author>Shivetya</author><text>Steam has a litany of disclaimers to block refunds. Even games dropped by developers don&amp;#x27;t matter to Steam. I had a few hours registered to a game I could never get to work beyond a few turns but since I &amp;quot;played&amp;quot; it I was not entitled to a refund.&lt;p&gt;I really dislike digital distribution of games and software on this point. While some Steam games I can run offline I am not sure if all of them can be. Plus how do I reinstall?&lt;p&gt;It is a sad state of affairs when being a buyer on ebay is safer than buying from Steam</text></item><item><author>idbehold</author><text>It seems like this behavior should also be reported to the credit card companies. In the case of Steam, it seems like what you should do is have the credit card company charge back ALL the purchases you made if they ban your account.</text></item><item><author>JohnTHaller</author><text>It&amp;#x27;s also worth noting that if you do a chargeback, a company like Uber will often block your account and phone from using their services.  Doing a chargeback against Steam for instance and they will ban you, preventing you from playing games you&amp;#x27;ve paid for (&amp;quot;leased&amp;quot; more accurately).  So, it&amp;#x27;s important to be careful about doing chargebacks unless you&amp;#x27;re sure the company you&amp;#x27;re doing a chargeback against is one you never wish to do business with again.</text></item><item><author>vxNsr</author><text>In general in these cases, if it&amp;#x27;s a credit card just do a charge back and let Uber deal with the fallout.  no need to bother trying to get Uber to make it right, your credit card company will be much more interested in knowing that Uber failed to safeguard their clients card info. To many charge backs can result in higher processing fees so companies will do everything they can do avoid that.</text></item></parent_chain><comment><author>teh_klev</author><text>&amp;gt; I had a few hours registered to a game I could never get to work beyond a few turns but since I &amp;quot;played&amp;quot; it I was not entitled to a refund.&lt;p&gt;Cough, ahem, No Man&amp;#x27;s Sky...&lt;p&gt;According to Steam I&amp;#x27;d played around 40 hours, but in reality most likely &amp;lt;10 hours active and stupidly left the game idling a couple of nights which racked up the hours.&lt;p&gt;I tried to get a refund from Steam and was refused, I then tried a charge back from PayPal and Steam stepped in and more or less told me that if I continue down this road I&amp;#x27;ll be locked out of all my games.&lt;p&gt;A few lessons learned:&lt;p&gt;1. Don&amp;#x27;t pre-purchase games&lt;p&gt;2. Wait a couple of weeks for real gamer reviews&lt;p&gt;3. Avoid Steam&amp;#x2F;digital distributions for higher value games.&lt;p&gt;This has certainly soured me from buying anything costing more than a few quid on Steam.</text></comment>