<story><title>PagerDuty to Lay Off 7% of Staff; Revenue Officer to Exit</title><url>https://www.marketwatch.com/story/pagerduty-to-lay-off-7-of-staff-revenue-officer-to-exit-271674568511</url></story><parent_chain><item><author>phpisthebest</author><text>We need a competitor.  I find PagerDuty to be over priced for what they are, and Atlassian is doing their best to destroy all of their services including OpsGenie which was very good until Atlassian bought them&lt;p&gt;Those are the big 2 in the space,  who else is there?</text></item><item><author>mullingitover</author><text>Pagerduty doesn&amp;#x27;t have a big moat, either. They&amp;#x27;ve just cut loose a bunch of people who know the intimate details of how to build a product exactly like theirs, ripe for the plucking by a competitor who knows they have a business with healthy margins.&lt;p&gt;Looking forward to more competition in this space, PD is not as cheap as it should be.</text></item><item><author>_ktx2</author><text>&amp;gt; Despite executing well over the last eight quarters, sustaining high growth and dramatically improving operating margins, there is more to do to secure PagerDuty’s future.&lt;p&gt;This pattern of laying people off for short term gains is for the birds. It affects the entire industry when patterns like this become normalized. If you wonder why engineers don&amp;#x27;t stay around more than three years or have perceivably less loyalty, remember these events.</text></item></parent_chain><comment><author>mullingitover</author><text>I think Datadog is getting all the pieces in place to checkmate Pagerduty. They&amp;#x27;ve been steadily building out their Service Catalog feature with fields for on call contact info for teams responsible for services. Once they have all that in place, they just need to wire something up to a dialer&amp;#x2F;SMS&amp;#x2F;push notifications, set up a scheduling tool, and they can start consuming Pagerduty&amp;#x27;s lunch.</text></comment>
<story><title>PagerDuty to Lay Off 7% of Staff; Revenue Officer to Exit</title><url>https://www.marketwatch.com/story/pagerduty-to-lay-off-7-of-staff-revenue-officer-to-exit-271674568511</url></story><parent_chain><item><author>phpisthebest</author><text>We need a competitor.  I find PagerDuty to be over priced for what they are, and Atlassian is doing their best to destroy all of their services including OpsGenie which was very good until Atlassian bought them&lt;p&gt;Those are the big 2 in the space,  who else is there?</text></item><item><author>mullingitover</author><text>Pagerduty doesn&amp;#x27;t have a big moat, either. They&amp;#x27;ve just cut loose a bunch of people who know the intimate details of how to build a product exactly like theirs, ripe for the plucking by a competitor who knows they have a business with healthy margins.&lt;p&gt;Looking forward to more competition in this space, PD is not as cheap as it should be.</text></item><item><author>_ktx2</author><text>&amp;gt; Despite executing well over the last eight quarters, sustaining high growth and dramatically improving operating margins, there is more to do to secure PagerDuty’s future.&lt;p&gt;This pattern of laying people off for short term gains is for the birds. It affects the entire industry when patterns like this become normalized. If you wonder why engineers don&amp;#x27;t stay around more than three years or have perceivably less loyalty, remember these events.</text></item></parent_chain><comment><author>CSDude</author><text>Ex-Opsgenie here. Sorry it turned out to be that way but I’m saddened by the state as well.</text></comment>