<story><title>Lenovo exec promises 80% of its devices will be consumer-repairable by 2025</title><url>https://www.theverge.com/2023/10/6/23884108/lenovo-consumer-repair-pcs-serviceability-framework</url></story><parent_chain></parent_chain><comment><author>SilverBirch</author><text>The title is a mischaracterization of what was said:&lt;p&gt;&amp;gt;More than 80 percent of our devices will be able to be repaired at the customer,&lt;p&gt;&lt;i&gt;At&lt;/i&gt; the customer not &lt;i&gt;by&lt;/i&gt; the customer. What they mean by this is that a skilled (and probably approved) technician would be able to carry out a repair on-site.&lt;p&gt;I think it&amp;#x27;s actually a much more reasonable approach - devices should have a first-class vendor supported route for repair. Outside of that, obviously people should &lt;i&gt;also&lt;/i&gt; be free to have a go and repair the device themselves, but there&amp;#x27;s obvious reasons why that should be at arms-length from the vendor.&lt;p&gt;Personally I already have an X1, I bought it for work, I have the full 5 year support package and it&amp;#x27;s great, I think it&amp;#x27;s a totally reasonable compromise. I&amp;#x27;m an engineer using this device for work, I don&amp;#x27;t expect to be cracking it open and fixing it myself when something goes wrong, and I don&amp;#x27;t expect my employer to tolerate my not working because I don&amp;#x27;t have the correct tools.</text></comment>
<story><title>Lenovo exec promises 80% of its devices will be consumer-repairable by 2025</title><url>https://www.theverge.com/2023/10/6/23884108/lenovo-consumer-repair-pcs-serviceability-framework</url></story><parent_chain></parent_chain><comment><author>sacnoradhq</author><text>Lenovo Thinkpads were already on the side of repairability, but that declined after the Apple cargo-culting that began around the time of the T470. The T480 had dual batteries, 1 removable and 1 internal. The T490 was even more enshitified with only 1 internal battery and a lower runtime.</text></comment>