<story><title>Uber will start deactivating riders with low ratings</title><url>https://techcrunch.com/2019/05/29/uber-will-start-deactivating-riders-with-low-ratings/</url></story><parent_chain><item><author>rootusrootus</author><text>First, using an arbitrary number of stars is part of the problem.  Too much opportunity for legitimate differences of rating to come into play.  Just make the question &amp;quot;would you do business with this driver&amp;#x2F;rider again?&amp;quot; and leave it at that.  At the very least the rating should be market-specific, since there is so much cultural influence over such ratings.&lt;p&gt;Second, Uber should not be making the choice based on some arbitrarily chosen numerical value.  Present the rating to the drivers, maybe with some comments, let them choose who they want to take.  After all, if Uber isn&amp;#x27;t employing the drivers and is just the middleman, wouldn&amp;#x27;t they want to avoid being seen as a crucial decision maker?</text></item></parent_chain><comment><author>hombre_fatal</author><text>I saw my girlfriend rate our driver 3&amp;#x2F;5 stars for a ride that was perfect. When I asked her what problem she had with the driver to rate him so low, she said &amp;quot;huh? it was just an average ride, nothing special.&amp;quot;&lt;p&gt;I think of this whenever people suggest that a star rating system is ideal.</text></comment>
<story><title>Uber will start deactivating riders with low ratings</title><url>https://techcrunch.com/2019/05/29/uber-will-start-deactivating-riders-with-low-ratings/</url></story><parent_chain><item><author>rootusrootus</author><text>First, using an arbitrary number of stars is part of the problem.  Too much opportunity for legitimate differences of rating to come into play.  Just make the question &amp;quot;would you do business with this driver&amp;#x2F;rider again?&amp;quot; and leave it at that.  At the very least the rating should be market-specific, since there is so much cultural influence over such ratings.&lt;p&gt;Second, Uber should not be making the choice based on some arbitrarily chosen numerical value.  Present the rating to the drivers, maybe with some comments, let them choose who they want to take.  After all, if Uber isn&amp;#x27;t employing the drivers and is just the middleman, wouldn&amp;#x27;t they want to avoid being seen as a crucial decision maker?</text></item></parent_chain><comment><author>mirceal</author><text>this is already happening. the driver does see the rating and does decide if they want to pick you up or not.  
effectively, if you have a low rating you will have troubles getting a ride today without uber banning you.</text></comment>