<story><title>Uber will start deactivating riders with low ratings</title><url>https://techcrunch.com/2019/05/29/uber-will-start-deactivating-riders-with-low-ratings/</url></story><parent_chain><item><author>matt-attack</author><text>One thing I know riders may do inadvertently which aggravates drivers is slamming the door when you get out. Many are unaware of it, but it&amp;#x27;s quite annoying to the driver.&lt;p&gt;For me, I often rate drivers below 5 for the following common reasons:&lt;p&gt;&lt;pre&gt;&lt;code&gt;  1. Check engine light is on.
  2. TPMS sensor light is on (major safety risk)
  3. Poor routing choices (deviations outside the directed route)
&lt;/code&gt;&lt;/pre&gt;
These are professional drivers so I hold them to professional standards with respect to: maintaining their equipment, maintaining a safety standard, and knowing navigation.&lt;p&gt;Edit: Yes TPMS is &lt;i&gt;super&lt;/i&gt; flaky. I own three cars equipped with TPMS and I&amp;#x27;ve invested a great deal of time&amp;#x2F;money in maintaining them. But I keep them all in working condition. I can only assume that some of you poo-poo&amp;#x27;ing TPMS are unaware of the Firestone Ford Debacle that caused close to 300 deaths [1]. Under inflated tires are no-joke. Suggesting that it&amp;#x27;s ok to defeat a critical safety system is laughable. Also I live in CA so it&amp;#x27;s not a snow-tire issue.&lt;p&gt;[1] &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;en.wikipedia.org&amp;#x2F;wiki&amp;#x2F;Firestone_and_Ford_tire_controversy&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;en.wikipedia.org&amp;#x2F;wiki&amp;#x2F;Firestone_and_Ford_tire_contro...&lt;/a&gt;</text></item><item><author>CydeWeys</author><text>My Uber passenger rating is 4.57.  I have no idea whether that&amp;#x27;s good or bad.  I&amp;#x27;m typically at pick-up points before the drivers are, I sometimes chat with drivers, I always wear my seatbelt,  I sit in the back, and I don&amp;#x27;t make a mess or cause any problems.  It&amp;#x27;s hard to know what I could be doing to get a better rating beyond just bribing drivers with cash tips at the end of the ride.  I tend to rate every driver a 5 unless they clearly did something wrong, like insane driving (which happens rarely).&lt;p&gt;I&amp;#x27;d be curious to know what the passenger cut-off ratings are, and what thus what kind of behavior is actually kicking people off the app.&lt;p&gt;Also, if there&amp;#x27;s some inherent racial or other protected class bias in the kinds of ratings that people get, then Uber could be in a world of trouble here.</text></item></parent_chain><comment><author>dhimes</author><text>If TPMS is tire pressure, then you are being unfair.  There are cars like Toyota and Audi that have sensors that don&amp;#x27;t work well and even frequent service can&amp;#x27;t keep them off (to the point where some will not-quite-suggest disabling them).&lt;p&gt;So if you are going to downgrade for that, at least have a look at the tires directly and see if one is obviously lower than the others.</text></comment>
<story><title>Uber will start deactivating riders with low ratings</title><url>https://techcrunch.com/2019/05/29/uber-will-start-deactivating-riders-with-low-ratings/</url></story><parent_chain><item><author>matt-attack</author><text>One thing I know riders may do inadvertently which aggravates drivers is slamming the door when you get out. Many are unaware of it, but it&amp;#x27;s quite annoying to the driver.&lt;p&gt;For me, I often rate drivers below 5 for the following common reasons:&lt;p&gt;&lt;pre&gt;&lt;code&gt;  1. Check engine light is on.
  2. TPMS sensor light is on (major safety risk)
  3. Poor routing choices (deviations outside the directed route)
&lt;/code&gt;&lt;/pre&gt;
These are professional drivers so I hold them to professional standards with respect to: maintaining their equipment, maintaining a safety standard, and knowing navigation.&lt;p&gt;Edit: Yes TPMS is &lt;i&gt;super&lt;/i&gt; flaky. I own three cars equipped with TPMS and I&amp;#x27;ve invested a great deal of time&amp;#x2F;money in maintaining them. But I keep them all in working condition. I can only assume that some of you poo-poo&amp;#x27;ing TPMS are unaware of the Firestone Ford Debacle that caused close to 300 deaths [1]. Under inflated tires are no-joke. Suggesting that it&amp;#x27;s ok to defeat a critical safety system is laughable. Also I live in CA so it&amp;#x27;s not a snow-tire issue.&lt;p&gt;[1] &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;en.wikipedia.org&amp;#x2F;wiki&amp;#x2F;Firestone_and_Ford_tire_controversy&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;en.wikipedia.org&amp;#x2F;wiki&amp;#x2F;Firestone_and_Ford_tire_contro...&lt;/a&gt;</text></item><item><author>CydeWeys</author><text>My Uber passenger rating is 4.57.  I have no idea whether that&amp;#x27;s good or bad.  I&amp;#x27;m typically at pick-up points before the drivers are, I sometimes chat with drivers, I always wear my seatbelt,  I sit in the back, and I don&amp;#x27;t make a mess or cause any problems.  It&amp;#x27;s hard to know what I could be doing to get a better rating beyond just bribing drivers with cash tips at the end of the ride.  I tend to rate every driver a 5 unless they clearly did something wrong, like insane driving (which happens rarely).&lt;p&gt;I&amp;#x27;d be curious to know what the passenger cut-off ratings are, and what thus what kind of behavior is actually kicking people off the app.&lt;p&gt;Also, if there&amp;#x27;s some inherent racial or other protected class bias in the kinds of ratings that people get, then Uber could be in a world of trouble here.</text></item></parent_chain><comment><author>Bartweiss</author><text>I&amp;#x27;d encourage you not to rate low over the TPMS sensor light - it&amp;#x27;s far from a guarantee of actually low tire pressure.&lt;p&gt;On many cars, TPMS sensor problems cause the light to blink at startup, then stay on steadily just like you had a low tire. That includes &amp;quot;the tire doesn&amp;#x27;t have a sensor&amp;quot;, which can save about $200 on each valve stem. Given how quickly an Uber driver can rack up mileage, I wouldn&amp;#x27;t be surprised if many of them are just saving money on tires by getting sensor-less ones.&lt;p&gt;(Admittedly you can&amp;#x27;t tell if they&amp;#x27;re checking the pressure manually; I would think so to save on tire lifespan, but it&amp;#x27;s obviously not guaranteed. Of course, not seeing the light isn&amp;#x27;t a guarantee either.)</text></comment>