<story><title>Normalization of Deviance (2015)</title><url>https://danluu.com/wat/</url></story><parent_chain></parent_chain><comment><author>iSnow</author><text>It&amp;#x27;s not just growth-oriented new companies. The old ACME BigCorp.&amp;#x27;s have exactly the same problems, but not because they disregard best practices because everyone is fixated on growth, but because inertia has crept in everywhere. Because everything is executed top-down and there&amp;#x27;s no back-channel. Because people care about their yearly bonuses and would rather not bring up uncomfortable truth to their superiors.&lt;p&gt;And most of all, because there are zero techies among managers. There&amp;#x27;s a complete mental disconnect between the tech-savvy among the grunts and even their direct reports, let alone more senior management.&lt;p&gt;Those companies then pay big money for external consultants to tell them how to fix issues; the consultants tell them the obvious solutions from their books (which may or may not overlap with what the grunts would have told them), and then those solutions are pushed down in the next restructuring.&lt;p&gt;Where I work, senior management has just discovered DevOps &amp;amp; Agile, and now everyone has been told to do DevOps, but without breaking up the top-down communication style. That&amp;#x27;s going to work just wonderfully.</text></comment>
<story><title>Normalization of Deviance (2015)</title><url>https://danluu.com/wat/</url></story><parent_chain></parent_chain><comment><author>closeparen</author><text>The WTF moments come when you don’t yet have credibility. Would &lt;i&gt;you&lt;/i&gt; want to hear a stranger with an empty commit history use the wrong keywords to tell you how to do your job?&lt;p&gt;Start your campaign to change a place &lt;i&gt;after&lt;/i&gt; demonstrating ability to work within it.</text></comment>