<story><title>JetBrains: $270M revenue, 405K paying users, $0 raised</title><url>https://twitter.com/chetanp/status/1205907182396395525</url></story><parent_chain><item><author>lol768</author><text>&amp;gt;But with a very customer-friendly clause of where if you pay for a subscription for 12 months you get a perpetual license for the latest version of the product when you initially subscribed. And then after paying for any particular version of a product for 12 months, you also get a perpetual license for that particular version and so on and so forth&lt;p&gt;This came about due to a decent amount of consumer backlash, if I recall correctly. They used to sell standalone perpetual licenses which included a period of updates.</text></item><item><author>kevindong</author><text>I&amp;#x27;m a big fan of the way JetBrains sells their licenses. Like a lot of software companies nowadays, they only sell licenses on a subscription basis. But with a very customer-friendly clause of where if you pay for a subscription for 12 months you get a perpetual license for the latest version of the product when you initially subscribed. And then after paying for any particular version of a product for 12 months, you also get a perpetual license for that particular version and so on and so forth.&lt;p&gt;Their FAQ page explains it a lot better than I can: &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;sales.jetbrains.com&amp;#x2F;hc&amp;#x2F;en-gb&amp;#x2F;articles&amp;#x2F;207240845-What-is-perpetual-fallback-license-&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;sales.jetbrains.com&amp;#x2F;hc&amp;#x2F;en-gb&amp;#x2F;articles&amp;#x2F;207240845-What...&lt;/a&gt;</text></item></parent_chain><comment><author>Lazare</author><text>When you say it like that, it doesn&amp;#x27;t sound amazing, but you can also phrase it as:&lt;p&gt;&amp;quot;JetBrains listened to their customers, took feedback on board, and made meaningful changes that addressed the concerns.&amp;quot;&lt;p&gt;In a perfect world, that would the minimum expected behaviour, but in the world we live in, it&amp;#x27;s kind of surprising when it happens.</text></comment>
<story><title>JetBrains: $270M revenue, 405K paying users, $0 raised</title><url>https://twitter.com/chetanp/status/1205907182396395525</url></story><parent_chain><item><author>lol768</author><text>&amp;gt;But with a very customer-friendly clause of where if you pay for a subscription for 12 months you get a perpetual license for the latest version of the product when you initially subscribed. And then after paying for any particular version of a product for 12 months, you also get a perpetual license for that particular version and so on and so forth&lt;p&gt;This came about due to a decent amount of consumer backlash, if I recall correctly. They used to sell standalone perpetual licenses which included a period of updates.</text></item><item><author>kevindong</author><text>I&amp;#x27;m a big fan of the way JetBrains sells their licenses. Like a lot of software companies nowadays, they only sell licenses on a subscription basis. But with a very customer-friendly clause of where if you pay for a subscription for 12 months you get a perpetual license for the latest version of the product when you initially subscribed. And then after paying for any particular version of a product for 12 months, you also get a perpetual license for that particular version and so on and so forth.&lt;p&gt;Their FAQ page explains it a lot better than I can: &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;sales.jetbrains.com&amp;#x2F;hc&amp;#x2F;en-gb&amp;#x2F;articles&amp;#x2F;207240845-What-is-perpetual-fallback-license-&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;sales.jetbrains.com&amp;#x2F;hc&amp;#x2F;en-gb&amp;#x2F;articles&amp;#x2F;207240845-What...&lt;/a&gt;</text></item></parent_chain><comment><author>georgemcbay</author><text>Still commendable given how common it is these days for companies to get consumer backlash and just continue to do the same thing while comically trying to publicly convince the customer base that the new model is somehow better for them when any rational person can see it isn&amp;#x27;t.&lt;p&gt;Also useful as a guide to show the customer they should go ahead and voice their displeasure when these situations arise, preferably before the product is so entrenched in the given market that they can &amp;quot;pull an Adobe&amp;quot; in this situation (&amp;quot;Don&amp;#x27;t like the new terms? Fuck you, pay us&amp;quot;).</text></comment>