<story><title>Apple Podcasts suddenly became a five-star app</title><url>https://www.theverge.com/2022/2/2/22914612/apple-podcasts-app-rating-user-reviews-problem</url></story><parent_chain></parent_chain><comment><author>mrtksn</author><text>FTA:&lt;p&gt;&amp;gt; That’s right: they’re reviews of the podcasts themselves, not the Apple Podcasts app.&lt;p&gt;Yep, this happens all the time. People often rate the message and not the messenger. If you think about it, kind of make sense since many people would not understand who provides what in the experience.&lt;p&gt;I wouldn&amp;#x27;t be surprised if Google Chrome has 5 start reviews about that great website they visited or 1 start reviews about website that was not nice to them.&lt;p&gt;To put yourself in their shoes, consider how do you review a shopping experience in a supermarket. Are the low quality products the shop owners fault? Are the high quality products shop owners success? You might think that the answer is straightforward but it is not, some shops simply sell stands where the producers put their products and in other shops they are very involved through the whole experience.&lt;p&gt;Time that with the recommended pattern of &amp;quot;Ask for a review when something good happens in your app&amp;quot; and you have a glee of happy users recommending the experience to everyone.</text></comment>
<story><title>Apple Podcasts suddenly became a five-star app</title><url>https://www.theverge.com/2022/2/2/22914612/apple-podcasts-app-rating-user-reviews-problem</url></story><parent_chain></parent_chain><comment><author>herghost</author><text>It might have been my failure, but I couldn&amp;#x27;t get the Podcast app to list and play all my outstanding podcasts in the order that they&amp;#x27;d arrived. So I had to be regularly fiddling with it to switch what I was listening to rather than just letting a timeline of content play out. Like I said, maybe it was my failure, but it seems like an odd thing to not be really obviously available to a user of a podcast app.&lt;p&gt;Overcast is my app of choice now, and I subscribe to it since it&amp;#x27;s such a great app.</text></comment>