<story><title>Dell fined $6.5M after admitting it made overpriced monitors look discounted</title><url>https://arstechnica.com/gadgets/2023/08/dell-fined-6-5m-after-admitting-it-made-overpriced-monitors-look-discounted/</url></story><parent_chain></parent_chain><comment><author>kstrauser</author><text>I won’t buy Dell gear again, at home or at work. I bought my kid a monitor for his gaming PC from Amazon. It was advertised as brand new. Dell shipped it in a brand new, undamaged, unopened box. Its HDMI port failed a couple of months later but with many months of warranty left. Then Dell denied a warranty claim because their inventory system had it listed as having been previously registered to someone else. I tried to escalate the claim but they refused it all the way to the top. Amazon was helpful: they let me swap for another brand and just pay the difference.&lt;p&gt;In before “how do we believe you?” I wrote this all up in a blog post, under my real name, with backing details. If I’m lying, Dell can sue me for defamation.&lt;p&gt;A Dell corporate sales person contacted me at work to talk about setting up a work account. It felt sooo good to send them a link to my blog post and explain that Dell was dead to me. I didn’t hear back.</text></comment>
<story><title>Dell fined $6.5M after admitting it made overpriced monitors look discounted</title><url>https://arstechnica.com/gadgets/2023/08/dell-fined-6-5m-after-admitting-it-made-overpriced-monitors-look-discounted/</url></story><parent_chain></parent_chain><comment><author>mkoryak</author><text>&amp;gt; A Dell spokesperson told Ars Technica today that Dell is also paying customers interest and &amp;quot;taking steps to improve our pricing processes to ensure this sort of error does not happen again.&amp;quot;&lt;p&gt;Sounds like my 9 year old &amp;quot;It was an accident!!&amp;quot;</text></comment>