<story><title>Man scammed after AI told him fake Facebook customer support number was real</title><url>https://www.cbc.ca/news/canada/manitoba/facebook-customer-support-scam-1.7219581</url></story><parent_chain><item><author>idle_zealot</author><text>The bad thing is that people still think LLMs can be trusted &lt;i&gt;at all&lt;/i&gt;. Companies integrating them into their offerings are not helping the public adopt the correct mental framing of these tools as &amp;quot;plausible text generators&amp;quot;.</text></item><item><author>simonw</author><text>This one is pretty bad. This guy found a fake Facebook customer support phone number in a Google search, then asked the Meta AI chat in Facebook Messenger if the number he found was a real Facebook help line... and Meta AI said that it was. There&amp;#x27;s a screenshot of the chat in the article.</text></item></parent_chain><comment><author>joe_the_user</author><text>&lt;i&gt;Companies integrating them into their offerings are not helping the public adopt the correct mental framing of these tools as &amp;quot;plausible text generators&amp;quot;&lt;/i&gt;&lt;p&gt;&amp;quot;Not helping&amp;quot; seems a wild understatement. &amp;quot;Deceiving people into taking the wrong frame&amp;quot; seems more accurate.</text></comment>
<story><title>Man scammed after AI told him fake Facebook customer support number was real</title><url>https://www.cbc.ca/news/canada/manitoba/facebook-customer-support-scam-1.7219581</url></story><parent_chain><item><author>idle_zealot</author><text>The bad thing is that people still think LLMs can be trusted &lt;i&gt;at all&lt;/i&gt;. Companies integrating them into their offerings are not helping the public adopt the correct mental framing of these tools as &amp;quot;plausible text generators&amp;quot;.</text></item><item><author>simonw</author><text>This one is pretty bad. This guy found a fake Facebook customer support phone number in a Google search, then asked the Meta AI chat in Facebook Messenger if the number he found was a real Facebook help line... and Meta AI said that it was. There&amp;#x27;s a screenshot of the chat in the article.</text></item></parent_chain><comment><author>Gigachad</author><text>The general public is getting lied to constantly. HN users have a bit more context to see through the bullshit but the marketing getting pushed in people is that these AI tools are super genius incredible world changing tools that make everyone 100x more productive.</text></comment>