<story><title>Ask HN: Founders, what&apos;s your lifestyle like?</title></story><parent_chain><item><author>spiritplumber</author><text>Bad: I work 10 hours a day, 6 days a week.
Good: On something I like to do.&lt;p&gt;Bad: Have to keep most customers happy.
Good: Can tell that one customer who is genuinely being an asshat, to go fuck himself.</text></item></parent_chain><comment><author>cperciva</author><text>&lt;i&gt;that one customer who is genuinely being an asshat&lt;/i&gt;&lt;p&gt;Tarsnap sometimes has &amp;quot;problem customers&amp;quot;, but I have yet to see one who is &lt;i&gt;trying&lt;/i&gt; to be a problem.  It&amp;#x27;s not really the customer&amp;#x27;s fault if they don&amp;#x27;t know how to install a compiler, think that uploading 100 GB over a 512 kbps cable modem will only take a few hours, or can&amp;#x27;t figure out how to enter a valid tar command (cue xkcd).&lt;p&gt;I do my best to help such customers, which usually involves refunding their money and pointing them in the direction of dropbox, spideroak, or duplicity.</text></comment>
<story><title>Ask HN: Founders, what&apos;s your lifestyle like?</title></story><parent_chain><item><author>spiritplumber</author><text>Bad: I work 10 hours a day, 6 days a week.
Good: On something I like to do.&lt;p&gt;Bad: Have to keep most customers happy.
Good: Can tell that one customer who is genuinely being an asshat, to go fuck himself.</text></item></parent_chain><comment><author>Numberwang</author><text>&amp;quot;Can tell that one customer who is genuinely being an asshat, to go fuck himself.&amp;quot;&lt;p&gt;Working in customer support I can tell that you Sir, are living the dream.</text></comment>