<story><title>Some Pixel owners still can&apos;t dial 911 during an emergency</title><url>https://www.androidauthority.com/psa-google-pixel-911-emergency-calling-issues-3362990/</url></story><parent_chain><item><author>exabrial</author><text>When I had a Pixel4, I witnessed a car accident in which someone got hurt quite substantially.&lt;p&gt;Hard as a tried, the process of dialing 911 failed multiple times; the phone app simply crashed and left me with a blank screen or the home screen. I put a complaint in with my carrier but nothing was ever done. And of course Google could give 0 fucks with their customer support.&lt;p&gt;A few months later, I needed to call 911 for an emergency and it did work, but yeah... we got &amp;quot;Eventual Consistency&amp;quot; for an emergency.</text></item></parent_chain><comment><author>radicaldreamer</author><text>Someone could put all of these reports together along with the paper trail of unresolved complaints to Google through discovery and likely end up with a great class action case or even a criminal negligence case.&lt;p&gt;911 is one of those things that absolutely must work and most phones will allow you through using any available network if you are out of range of your primary carrier.&lt;p&gt;The fact that this is unreliable on any mobile phone is completely unacceptable.</text></comment>
<story><title>Some Pixel owners still can&apos;t dial 911 during an emergency</title><url>https://www.androidauthority.com/psa-google-pixel-911-emergency-calling-issues-3362990/</url></story><parent_chain><item><author>exabrial</author><text>When I had a Pixel4, I witnessed a car accident in which someone got hurt quite substantially.&lt;p&gt;Hard as a tried, the process of dialing 911 failed multiple times; the phone app simply crashed and left me with a blank screen or the home screen. I put a complaint in with my carrier but nothing was ever done. And of course Google could give 0 fucks with their customer support.&lt;p&gt;A few months later, I needed to call 911 for an emergency and it did work, but yeah... we got &amp;quot;Eventual Consistency&amp;quot; for an emergency.</text></item></parent_chain><comment><author>TerrifiedMouse</author><text>&amp;gt; A few months later&lt;p&gt;I’m surprised you kept the phone. I would have gotten a new phone if I discovered my current one couldn’t dial 911 properly.</text></comment>