<story><title>Owncloud has been forked into Nextcloud</title><url>https://nextcloud.com/about/</url></story><parent_chain><item><author>mseebach</author><text>I don&amp;#x27;t mean to belittle the severity of the bug you encountered -- but the root-cause of your problem was a lack of a backup. A large number of issues, some of them software bugs, many of them not, could lead to data loss.&lt;p&gt;It that vein, too, your RAID-5 system is&amp;#x2F;was a disaster waiting to happen, especially when you don&amp;#x27;t have a backup: &lt;a href=&quot;http:&amp;#x2F;&amp;#x2F;www.zdnet.com&amp;#x2F;article&amp;#x2F;raidfail-dont-use-raid-5-on-small-arrays&amp;#x2F;&quot; rel=&quot;nofollow&quot;&gt;http:&amp;#x2F;&amp;#x2F;www.zdnet.com&amp;#x2F;article&amp;#x2F;raidfail-dont-use-raid-5-on-sma...&lt;/a&gt;</text></item><item><author>alexggordon</author><text>Let me tell you an anecdote about Owncloud. Once upon a time, I hosted an Owncloud instance for my family. I had a raid 5 system setup on an old Xserve with around 10 TB of usable space. I was really into learning about encryption at the time, so I figured it would be cool to encrypt all my families files on the server. I made sure that all my family members were properly educated about not forgetting their password, and then enabled the Encryption App[0] by following a tutorial. Everything went smoothly for about 6 months until I was updating Owncloud with a minor version upgrade, and then BAM; nobody (myself included) could decrypt any data on the server.&lt;p&gt;I posted around about it, trying to figure it, ripped apart the source code to the point where I found that manually decrypting the data was resulting in gibberish. All my backups were the encrypted data, so those didn&amp;#x27;t really help either.&lt;p&gt;I still don&amp;#x27;t know what happened to this day, but I&amp;#x27;ve been eternally wary of personal fileservers ever since.&lt;p&gt;[0] &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;owncloud.org&amp;#x2F;blog&amp;#x2F;how-owncloud-uses-encryption-to-protect-your-data&amp;#x2F;&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;owncloud.org&amp;#x2F;blog&amp;#x2F;how-owncloud-uses-encryption-to-pr...&lt;/a&gt;</text></item></parent_chain><comment><author>Pxtl</author><text>No.  The user &lt;i&gt;should&lt;/i&gt; have a backup, but you can never blame a software problem on a lack of backup.  That&amp;#x27;s like blaming a car-accident malfunctioning airbags.&lt;p&gt;The software screwed up &lt;i&gt;and&lt;/i&gt; his backup strategy failed.  The software didn&amp;#x27;t screw up &lt;i&gt;because&lt;/i&gt; his backup strategy failed.</text></comment>
<story><title>Owncloud has been forked into Nextcloud</title><url>https://nextcloud.com/about/</url></story><parent_chain><item><author>mseebach</author><text>I don&amp;#x27;t mean to belittle the severity of the bug you encountered -- but the root-cause of your problem was a lack of a backup. A large number of issues, some of them software bugs, many of them not, could lead to data loss.&lt;p&gt;It that vein, too, your RAID-5 system is&amp;#x2F;was a disaster waiting to happen, especially when you don&amp;#x27;t have a backup: &lt;a href=&quot;http:&amp;#x2F;&amp;#x2F;www.zdnet.com&amp;#x2F;article&amp;#x2F;raidfail-dont-use-raid-5-on-small-arrays&amp;#x2F;&quot; rel=&quot;nofollow&quot;&gt;http:&amp;#x2F;&amp;#x2F;www.zdnet.com&amp;#x2F;article&amp;#x2F;raidfail-dont-use-raid-5-on-sma...&lt;/a&gt;</text></item><item><author>alexggordon</author><text>Let me tell you an anecdote about Owncloud. Once upon a time, I hosted an Owncloud instance for my family. I had a raid 5 system setup on an old Xserve with around 10 TB of usable space. I was really into learning about encryption at the time, so I figured it would be cool to encrypt all my families files on the server. I made sure that all my family members were properly educated about not forgetting their password, and then enabled the Encryption App[0] by following a tutorial. Everything went smoothly for about 6 months until I was updating Owncloud with a minor version upgrade, and then BAM; nobody (myself included) could decrypt any data on the server.&lt;p&gt;I posted around about it, trying to figure it, ripped apart the source code to the point where I found that manually decrypting the data was resulting in gibberish. All my backups were the encrypted data, so those didn&amp;#x27;t really help either.&lt;p&gt;I still don&amp;#x27;t know what happened to this day, but I&amp;#x27;ve been eternally wary of personal fileservers ever since.&lt;p&gt;[0] &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;owncloud.org&amp;#x2F;blog&amp;#x2F;how-owncloud-uses-encryption-to-protect-your-data&amp;#x2F;&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;owncloud.org&amp;#x2F;blog&amp;#x2F;how-owncloud-uses-encryption-to-pr...&lt;/a&gt;</text></item></parent_chain><comment><author>Karunamon</author><text>The problem was that encryption totally broke after an update. A symptom of that problem was that files became inaccessible.&lt;p&gt;Restoring from backup would have corrected the symptom, not the root problem: a bug.</text></comment>