<story><title>Airbnb Employees Speak Out About Bullying and ‘Toxic’ Work Environment</title><url>http://brokeassstuart.com/blog/2017/05/25/airbnb-employees-speak-out-about-company-bullying-tactics/</url></story><parent_chain></parent_chain><comment><author>MichaelBurge</author><text>Large companies have enough disgruntled employees that even the laziest journalists can find a few to generate some outrage, which drives views&amp;#x2F;clicks to their site. Since AirBNB is a well-known name, people on HN will tend to upvote it and commenters will self-select for people who want to rant about AirBNB.&lt;p&gt;That&amp;#x27;s 3 selection biases here: Visibility on HN(selects for an &amp;quot;interesting&amp;quot; story, not truth), disgruntled employees, comments will want to rant about AirBNB. It&amp;#x27;s almost certainly a mistake to judge them negatively based on this story.&lt;p&gt;&amp;gt; In 2015, Glassdoor ranked the company as the #1 place to work, in 2017 that ranking dropped to 35th, and many employees are speaking out.&lt;p&gt;35th &amp;quot;best place to work&amp;quot; and &amp;quot;people are treated like cattle&amp;quot;? Somebody&amp;#x27;s giving you misleading statistics: Either it&amp;#x27;s Glassdoor.com, or the managing editor of &amp;quot;broke-ass stuart&amp;quot;.&lt;p&gt;I don&amp;#x27;t think there&amp;#x27;s a single company above 10,000 employees that you couldn&amp;#x27;t force a similar framing on.</text></comment>
<story><title>Airbnb Employees Speak Out About Bullying and ‘Toxic’ Work Environment</title><url>http://brokeassstuart.com/blog/2017/05/25/airbnb-employees-speak-out-about-company-bullying-tactics/</url></story><parent_chain></parent_chain><comment><author>ubikretail</author><text>It makes sense, if you compare it to the conditions of the hosts. I got people for a year and this is remarkable:&lt;p&gt;— Not host, nor guests are legally related to AirBnB. Hence, none of the parties is really protected, even if ABnB talks about &amp;quot;insurance&amp;quot;.&lt;p&gt;— Not even the help desk is AirBnB. As they call them, they are &amp;quot;community helpers&amp;quot;, and their help is not legally linked to AirBnB.&lt;p&gt;— They changed the conditions just because, and they place them as you go in for you to accept them. If you disagree, you have to remove yourself from the platform via email.&lt;p&gt;— They promise a plan of prizes for good hosts. It seems that most of your ratings should be high. It turns statistically impossible once your go into the real conditions: must be evaluated by +80% of your hosts, and +80% of your score must be five stars (or similar).&lt;p&gt;— They don&amp;#x27;t pay your social security, welcoming time, help, and after all anything we call &amp;quot;added value&amp;quot;.&lt;p&gt;— Nevertheless, they added surreptitious-yet-public evaluation for things nobody is paying for, like being the tourist guide of someone who is getting a room for 10€&amp;#x2F;night.&lt;p&gt;— They do not care about hosts opinions, in spite they are the ones putting the real value on the platform, paying taxes for it, doing the face-to-face with the end client, etc. If your guests arrive 8 hours early and they complain you didn&amp;#x27;t received them, the bad scoring is on you (happened). If your hosts leave a mess behind, AirBnB evaluates if they should cover it for the shake of their public image, or if they rather claim that according to the rules that is not covered.&lt;p&gt;Everybody is free to do whatever, but after my experience I trust hotels more than anything.</text></comment>