<story><title>Twist – Mindful Team Communication</title><url>https://twistapp.com/</url></story><parent_chain><item><author>mistaken</author><text>Hmm. It seems that these chat applications are more and more becoming like a polished webmail system. Now they&amp;#x27;ve introduced threads, it&amp;#x27;s searchable forever, you can mail erm. I mean send messages to individuals or even groups. This new technology is amazing. Seriously there is nothing wrong with using e-mail (apart from the dated protocol) and for knowledge sharing your team is better of with some kind of wiki with organized information.</text></item></parent_chain><comment><author>Alex3917</author><text>&amp;gt; Seriously there is nothing wrong with using e-mail (apart from the dated protocol) and for knowledge sharing your team is better of with some kind of wiki with organized information.&lt;p&gt;I&amp;#x27;m the co-founder of &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.fwdeveryone.com&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.fwdeveryone.com&lt;/a&gt;, which implements the same sort of functionality on top of email. This way you can capture both the knowledge created within your organization, and also conversations between your coworkers and people outside your business. There is no new client to adopt, and your data already comes pre-exported into your gmail or google apps account. And if you have a conversation you&amp;#x27;d like to share publicly then we provide tools, like requesting permission and redacting sensitive info, to make this easy also, e.g.: &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.reddit.com&amp;#x2F;r&amp;#x2F;Connecticut&amp;#x2F;comments&amp;#x2F;65kbok&amp;#x2F;good_hikes_for_southern_ct&amp;#x2F;&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.reddit.com&amp;#x2F;r&amp;#x2F;Connecticut&amp;#x2F;comments&amp;#x2F;65kbok&amp;#x2F;good_hi...&lt;/a&gt;&lt;p&gt;Wikis are great, but maintaining them is basically a full time job, which is why they tend to be terrible and out of date. And even in cases where you have a PM maintaining your wiki full time, the majority of organizational knowledge is still locked up in email. Given that the amount of personal non-spam email sent every day is something like 100x the total size of Wikipedia, it seems unlikely that chat programs, email replacement solutions, or wikis can ever really be a complete solution.&lt;p&gt;Also, everyone already knows how to write or respond to an email, but many people within organizations don&amp;#x27;t know how to do simple things like making an account on a website. It sounds like a trivial problem, but we&amp;#x27;ve found that having a system where everyone can contribute without having to learn anything new is actually a big win.</text></comment>
<story><title>Twist – Mindful Team Communication</title><url>https://twistapp.com/</url></story><parent_chain><item><author>mistaken</author><text>Hmm. It seems that these chat applications are more and more becoming like a polished webmail system. Now they&amp;#x27;ve introduced threads, it&amp;#x27;s searchable forever, you can mail erm. I mean send messages to individuals or even groups. This new technology is amazing. Seriously there is nothing wrong with using e-mail (apart from the dated protocol) and for knowledge sharing your team is better of with some kind of wiki with organized information.</text></item></parent_chain><comment><author>ChuckMcM</author><text>There is a simple reason that email is not a good team communication mechanism, and that is onboarding new members and capturing collective memory.&lt;p&gt;A threaded store and forward system works better for that as it allows new participants (members of the team) to read back in the historical documents about what happened before and what outcomes were created.&lt;p&gt;The three pillars of communication appear to me to be:&lt;p&gt;Time sensitive; communication of the specific moment (calendars are included here)&lt;p&gt;Evolved knowledge; communications of the group which represent the evolution of the group understanding of processes, challenges, and solutions.&lt;p&gt;Directive&amp;#x2F;Command; communications which direct individual or group action and recover group status.&lt;p&gt;The typical solutions fall into &amp;#x27;chat&amp;#x2F;calendar&amp;#x27;, &amp;#x27;news&amp;#x2F;bulleitin board&amp;#x27;, and &amp;#x27;email&amp;#x27;</text></comment>