<story><title>Amazon third-party sellers reportedly hound customers who leave bad reviews</title><url>https://gizmodo.com/heres-how-amazon-third-party-sellers-reportedly-hound-c-1847446648</url></story><parent_chain><item><author>antipodes123</author><text>Long time Amazon Seller here&lt;p&gt;It&amp;#x27;s against Amazon TOS to contact Amazon&amp;#x27;s customers outside the Amazon messaging system, and they are really heavy handed against sellers breaching this.&lt;p&gt;If you complain to Amazon that the seller is contacting you outside the Amazon messaging platform and harrassing you, then Amazon will close their seller account.&lt;p&gt;Alternatively you can threaten to report them to Amazon for this and they will go away.</text></item><item><author>blibble</author><text>I had this... a third-party seller started harassing me via email to submit feedback&lt;p&gt;so I did... I gave them a two star review with something along the lines of &amp;quot;kept pestering me to leave feedback&amp;quot;&lt;p&gt;then they started emailing me demanding that I remove it, which I ignored&lt;p&gt;then they started phoning the number for the delivery, which happened to be an elderly relative (as they were the order recipient)&lt;p&gt;contacted Amazon, who responded with &amp;quot;we&amp;#x27;ll deal with the issue and get back to you within 48 hours&amp;quot;, which never happened&lt;p&gt;my prime subscription will now lapse (having been a prime member for more than a decade)</text></item></parent_chain><comment><author>greenyoda</author><text>&amp;gt; &lt;i&gt;&amp;quot;contacted Amazon, who responded with &amp;quot;we&amp;#x27;ll deal with the issue and get back to you within 48 hours&amp;quot;, which never happened&amp;quot;&lt;/i&gt;&lt;p&gt;Apparently, complaining to Amazon didn&amp;#x27;t solve the problem.</text></comment>
<story><title>Amazon third-party sellers reportedly hound customers who leave bad reviews</title><url>https://gizmodo.com/heres-how-amazon-third-party-sellers-reportedly-hound-c-1847446648</url></story><parent_chain><item><author>antipodes123</author><text>Long time Amazon Seller here&lt;p&gt;It&amp;#x27;s against Amazon TOS to contact Amazon&amp;#x27;s customers outside the Amazon messaging system, and they are really heavy handed against sellers breaching this.&lt;p&gt;If you complain to Amazon that the seller is contacting you outside the Amazon messaging platform and harrassing you, then Amazon will close their seller account.&lt;p&gt;Alternatively you can threaten to report them to Amazon for this and they will go away.</text></item><item><author>blibble</author><text>I had this... a third-party seller started harassing me via email to submit feedback&lt;p&gt;so I did... I gave them a two star review with something along the lines of &amp;quot;kept pestering me to leave feedback&amp;quot;&lt;p&gt;then they started emailing me demanding that I remove it, which I ignored&lt;p&gt;then they started phoning the number for the delivery, which happened to be an elderly relative (as they were the order recipient)&lt;p&gt;contacted Amazon, who responded with &amp;quot;we&amp;#x27;ll deal with the issue and get back to you within 48 hours&amp;quot;, which never happened&lt;p&gt;my prime subscription will now lapse (having been a prime member for more than a decade)</text></item></parent_chain><comment><author>plorkyeran</author><text>I have complained to Amazon several times about sellers contacting me and AFAICT it has never done anything.</text></comment>