<story><title>Dress code: blue tie and male</title><url>http://elektronista.dk/kommentar/dresscode-blue-tie-and-male/</url></story><parent_chain><item><author>gfodor</author><text>How many times are we going to keep hearing the non-apology apology: &quot;We are sorry if some were offended...&quot;? I am so tired of it, it has become a cliche. When did the business world/lawyers decide this was the optimal legal response to customers? My blood boils every time I read it as it is the most disingenuous, calculated, shallow tripe you can trot out when you fuck up. What ever happened to just owning up to your mistakes? What exactly are the massive consequences between saying &quot;We&apos;re sorry&quot; and &quot;We&apos;re sorry some were offended&quot;? Is it liability, lack of character, &quot;best practices&quot;, what?</text></item></parent_chain><comment><author>philwelch</author><text>Actually apologizing admits to wrongdoing, which opens one up to liability and other consequences. Not apologizing at all is seen as callous and only incites the mob against you. A non-apology apology is still enough to settle the mob but not enough to open one up to liability. The only downside is that it upsets intelligent people like you and I who are capable of actually parsing and understanding these kinds of statements. Most people are content with something that sounds like an apology.</text></comment>
<story><title>Dress code: blue tie and male</title><url>http://elektronista.dk/kommentar/dresscode-blue-tie-and-male/</url></story><parent_chain><item><author>gfodor</author><text>How many times are we going to keep hearing the non-apology apology: &quot;We are sorry if some were offended...&quot;? I am so tired of it, it has become a cliche. When did the business world/lawyers decide this was the optimal legal response to customers? My blood boils every time I read it as it is the most disingenuous, calculated, shallow tripe you can trot out when you fuck up. What ever happened to just owning up to your mistakes? What exactly are the massive consequences between saying &quot;We&apos;re sorry&quot; and &quot;We&apos;re sorry some were offended&quot;? Is it liability, lack of character, &quot;best practices&quot;, what?</text></item></parent_chain><comment><author>spindritf</author><text>&amp;#62; How many times are we going to keep hearing the non-apology apology: &quot;We are sorry if some were offended...&quot;?&lt;p&gt;About as many times as we make powerful people apologise in public, especially when they&apos;re not really feeling guilty. And it&apos;s not always in that form, sometimes it&apos;s closer to Clinton&apos;s &quot;mistakes were made&quot;. While most non-apologies are pretty standard, there is some variation and innovation.</text></comment>