<story><title>Comcast is injecting 400+ lines of JavaScript into web pages</title><url>http://forums.xfinity.com/t5/Customer-Service/Are-you-aware-Comcast-is-injecting-400-lines-of-JavaScript-into/td-p/3009551</url></story><parent_chain><item><author>Declanomous</author><text>I&amp;#x27;m annoyed by this on several levels. The biggest issue is that I&amp;#x27;m using an Arris SB 6121 and I&amp;#x27;m getting notifications that my modem is EOL. However, the SB6121 is listed as a supported modem for my speed level on their supported modems page.&lt;p&gt;If I go to their supported modem page, I literally get a page where my current modem is shown as not supported, and the exact same modem is shown next to it as &amp;quot;supported.&amp;quot;&lt;p&gt;I&amp;#x27;m calling Comcast, and if this isn&amp;#x27;t immediately resolved I&amp;#x27;m filing a fraud claim with the Illinois attorney general. This is the third or fourth time I&amp;#x27;ve had a supported modem that Comcast has claimed isn&amp;#x27;t supported, and I&amp;#x27;m sick of jumping through hoops getting this resolved.&lt;p&gt;Every time this happens their customer service reps tell me that the only way to avoid this is to use one of their modems. I&amp;#x27;m sick of this. What a terrible company. Fix your shit before you start injecting garbage into the websites I visit.&lt;p&gt;edit: Proof &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;imgur.com&amp;#x2F;lzKBkMs&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;imgur.com&amp;#x2F;lzKBkMs&lt;/a&gt;</text></item></parent_chain><comment><author>throwahey</author><text>There is a reason they are doing this. After signing up for Xfinity I noticed that the modem we were leasing was broadcasting a public access point with no way to disable it. I purchased my own modem immediately. Then some time later they rolled out their mobile services, which you guessed it, rely’s on those open access points and Sprint as a fall-back. So now customers are paying monthly to host Xfinity mobile services.&lt;p&gt;I will admit that it is clever, but this should be transparent and customers should not be subsidizing the cost.</text></comment>
<story><title>Comcast is injecting 400+ lines of JavaScript into web pages</title><url>http://forums.xfinity.com/t5/Customer-Service/Are-you-aware-Comcast-is-injecting-400-lines-of-JavaScript-into/td-p/3009551</url></story><parent_chain><item><author>Declanomous</author><text>I&amp;#x27;m annoyed by this on several levels. The biggest issue is that I&amp;#x27;m using an Arris SB 6121 and I&amp;#x27;m getting notifications that my modem is EOL. However, the SB6121 is listed as a supported modem for my speed level on their supported modems page.&lt;p&gt;If I go to their supported modem page, I literally get a page where my current modem is shown as not supported, and the exact same modem is shown next to it as &amp;quot;supported.&amp;quot;&lt;p&gt;I&amp;#x27;m calling Comcast, and if this isn&amp;#x27;t immediately resolved I&amp;#x27;m filing a fraud claim with the Illinois attorney general. This is the third or fourth time I&amp;#x27;ve had a supported modem that Comcast has claimed isn&amp;#x27;t supported, and I&amp;#x27;m sick of jumping through hoops getting this resolved.&lt;p&gt;Every time this happens their customer service reps tell me that the only way to avoid this is to use one of their modems. I&amp;#x27;m sick of this. What a terrible company. Fix your shit before you start injecting garbage into the websites I visit.&lt;p&gt;edit: Proof &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;imgur.com&amp;#x2F;lzKBkMs&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;imgur.com&amp;#x2F;lzKBkMs&lt;/a&gt;</text></item></parent_chain><comment><author>timzentu</author><text>FCC complaints are usually more effective, never dealt with one in the current shitty administration, but legally the FCC requires resolution within 7 business days, or at least a plan of action if resolution isn&amp;#x27;t possible for completion.
I used to receive the emails and all the people on an FCC chain put pressure on the lower levels.</text></comment>