<story><title>Unbricking my MacBook took an email to Tim Cook</title><url>https://www.tokyodev.com/articles/unbricking-my-macbook-took-an-email-to-tim-cook</url></story><parent_chain><item><author>qingcharles</author><text>Whenever I have an issue with a product that support can&amp;#x27;t&amp;#x2F;won&amp;#x27;t resolve I go to one of those sites where you can buy contact info and purchase the CEO&amp;#x27;s email addresses and phone numbers then go at them. I just had to do it for the recent Google class action payout (got me my check overnighted).&lt;p&gt;I did it with Cash App though and it backfired (&amp;quot;Your account has been terminated for contacting employees outside of the support system&amp;quot;)&lt;p&gt;Now, how much is Sundar Pichai&amp;#x27;s cellphone number going to cost me? I just want to get into my Google account that I have the username, password and recovery email for, but not the old phone number.</text></item></parent_chain><comment><author>throwup238</author><text>&lt;i&gt;&amp;gt; I did it with Cash App though and it backfired (&amp;quot;Your account has been terminated for contacting employees outside of the support system&amp;quot;)&lt;/i&gt;&lt;p&gt;Write the Consumer Financial Protection Bureau. They&amp;#x27;ll get you sorted right quick.</text></comment>
<story><title>Unbricking my MacBook took an email to Tim Cook</title><url>https://www.tokyodev.com/articles/unbricking-my-macbook-took-an-email-to-tim-cook</url></story><parent_chain><item><author>qingcharles</author><text>Whenever I have an issue with a product that support can&amp;#x27;t&amp;#x2F;won&amp;#x27;t resolve I go to one of those sites where you can buy contact info and purchase the CEO&amp;#x27;s email addresses and phone numbers then go at them. I just had to do it for the recent Google class action payout (got me my check overnighted).&lt;p&gt;I did it with Cash App though and it backfired (&amp;quot;Your account has been terminated for contacting employees outside of the support system&amp;quot;)&lt;p&gt;Now, how much is Sundar Pichai&amp;#x27;s cellphone number going to cost me? I just want to get into my Google account that I have the username, password and recovery email for, but not the old phone number.</text></item></parent_chain><comment><author>thejosh</author><text>Here in Australia we have the ACCC (Australian Competition and Consumer Commission) which is designed to help consumers, we also have pretty good consumer laws - this has stopped various companies from expanding here due to not wanting to deal with our Government, however given Australians spend $$, they need to dance to their tune.</text></comment>