<s>[INST] 
            Write a concise summary in a single paragraph and in simple Indian English of what customers are liking, appreciating, and overall thinking about the restaurant using the provided reviews, encapsulated within triple backquotes. The complete summary should be not more than 250 characters. Begin your summary with 'Customers like the'. In a single paragraph text only, no pointwise writing.
            ```Pathetic  services, no follow-up for more than 3 weeks...we have bought on 23Jan23 fresh arrival wedge sandals of Rs.1999...above sole got wrinkles, returned with complaint on 29Jan23, staff took the details called us after 1week but just fix something else...we told them again & received no reply so far...invoice no.H-09620/01-23...received slip 2347...this is how they deal with customers```
           [/INST]Customers like the food and ambiance of the restaurant but have had negative experiences with the service. They have had to wait for more than three weeks for a response to a complaint about a faulty product, and the staff has not been responsive or reliable.
   </s>