<s>[INST] 
            Write a concise summary in a single paragraph and in simple Indian English of what customers are liking, appreciating, and overall thinking about the restaurant using the provided reviews, encapsulated within triple backquotes. The complete summary should be not more than 250 characters. Begin your summary with 'Customers like the'. In a single paragraph text only, no pointwise writing.
            ```I had a pathetic experience with Metro Grill and will not recommend anyone here. I had Lohri function on 13 Jan, 2017 of around 60 guest. Service was really poor, had to tell 5 to 6times even for small small things. The worst part was we lost 4 sweets boxes which we were to distribute amongst our guest. It was so embarrassing that some of our guest has to go without the gifts. I would not recommend anyone this place as they have spoiled our function. . Such a nice place and having a great ambience service is mind blowing all the staff are co-operative love to go there... Food was good but the service time taken was worse ever.. Excellent service and mouthwatering food. Must visit place.```
           [/INST]Customers like the excellent service and mouthwatering food at Metro Grill, but have mixed opinions about the service quality and lost sweets boxes during a Lohri function. </s>