<s>[INST] 
            Write a concise summary in a single paragraph and in simple Indian English of what customers are liking, appreciating, and overall thinking about the restaurant using the provided reviews, encapsulated within triple backquotes. The complete summary should be not more than 250 characters. Begin your summary with 'Customers like the'. In a single paragraph text only, no pointwise writing.
            ```Om sweets gurgaon sector 31 I visited last 10 years,every time I got fresh sweets and fresh food,there is very tasty food pure Desi ghee items there which is very tasty,there is very fast service for the people`s,very hygiene food and reasonable price have very great ambiance.. Om sweets is my very favorite because they are having quality food. Bad behaviour and attitude of customer facing staff need to be trained and sensitized. I went for puchkas today and ordered 5 plates.  the man serving us was horribly slow so I had enough time to count how many puchkas he served us.  5 In a  plate.  he served us 6 each and then said ``ho Gaya. 10 de diye``. I said no, you have only given us 6. he said no. 10. I went and complained to the manager , saying, I am not asking for free puchka, but your man is thieving and cheating us. instead of getting angry at the man, he says `` don`t call him a thief. how would you like it if I called you a liar``. I was shocked!! this is the service at om sweets sec 31. Their puchka guy is cheating customers and instead of pulling him up , the manager is shouting at customers. shocked and disgusted!!!!. Delicious sweets neat and clean. Enjoying lunch with office friends. Hummm really  good food  . I and my friends are there every Sunday. Had to wait for an hour for them to call me that they did not have what I ordered then I changed one thing and it took them another hour to delivery it. Bad experience, very poor home delivery.```
           [/INST]Customers like the quality of food at Om Sweets in Gurgaon, Sector 31. They appreciate the freshness and tastiness of the food, as well as the reasonable prices. However, some customers have had negative experiences with the service, including slow service and poor behavior from the staff. One customer had a particularly bad experience with a rude manager who yelled at them instead of addressing their complaint. Despite these issues, many customers continue to visit the restaurant for its delicious sweets and enjoyable ambiance. </s>