<s>[INST] 
            Write a concise summary in a single paragraph and in simple Indian English of what customers are liking, appreciating, and overall thinking about the restaurant using the provided reviews, encapsulated within triple backquotes. The complete summary should be not more than 250 characters. Begin your summary with 'Customers like the'. In a single paragraph text only, no pointwise writing.
            ```I ordered chilly paneer meal bowl from Bercos sector 6, Dwarka, New Delhi for my wife who is a pure vegetarian but instead chicken meal bowl was delivered. On complaining to them they were unwilling to admit their mistake and did not even give me the restaurant feedback/complaint book when asked for. They are spoiling the image of BERCOS and I would suggest everyone to think twice before ordering any meal from them especially those who are vegetarians. . Worst service staff.. Rude and unprofessional. Bercos is one of the absolute lousiest places to eat. I had booked 4 seats for Sat evening, and it was confirmed to me that the same would be easily made available as the present waiting time was 5 mins. When I landed up, the manager declined any knowledge of any booking whatsoever. He went to the extent of even falsifying the fact that such a call was received. On persisting and creating a ruckus, he admitted that such a booking was taken and he could not honor the same. Instead of apologizing and making good for the deficiencies, HE ASKED US TO LEAVE!! All he said was, that he was sorry but we better leave.

I wanted to book a complaint in consumer forum, but as there is no evidence of telephonic bookings, I could not.

One thing is for sure, they have decent ambiance, not so good food and lousy service; in fact, its the service which really breaks the deal. I\`d never suggest anyone to spoil their evenings by hitting Bercos for a nice planned dinner.```
           [/INST]Customers like the ambiance of Bercos, but the service is terrible, with rude and unprofessional staff. They delivered the wrong order, and when complained, the manager was unwilling to admit the mistake and refused to provide a feedback book. They have decent food but lousy service, and the manager asked customers to leave instead of apologizing and making good for the deficiencies. </s>