i love robotics. i work at amazon.
It's just a hard, thankless job. Well that could be said about a lot of jobs. Amazon itself started long ago as a online bookstore and later branched out.
I guess that is true. I just wish there was more connection with customers, something more personal That would be a start, maybe even a video call for customer service needs. Thanks! If I could just receive graditute from someone I have helped, I would enjoy my days so much more! Maybe a promotion or a bonus? It couldn't come at a better time! My thoughts exactly. I always feel like I'm not even talking to a person when I call a company's customer service. I don't hate it, I just always have additional questions because I am such an overthinker. I need to be positive I understand.
Yeah, that's what consumers are losing today, the personal touch.  Maybe we can hire more associates to field calls. What a great idea!  I think that might go over really well.  I'll suggest that next staff meeting Well, I'd certainly let you know how the idea goes over.  You'll have my gratitude, and maybe something from Amazon.  Who knows? That would be so great!  And it would help the customers a lot, seeing a real person. Yeah, as much as I love robotics, I HATE talking to an automated, robotic voice on the phone. Yes, same.  I also write down everything and try to get a session number, in case I need it later.
of course it is a lot of work , customers are always demanding and we are under staffed . i think i would give tutorials maybe reviews . haven't thought it through haha true amazon is such a growing company i think you are right ! thank you very much ! yeah i wish i could help ! i'm talking to many people at once ! i am sure there's some sage advice about being busy being good , haha !
Maybe I can start the next Microsoft. Absolutely! That would be amazing. Absolutely! That would be amazing. Absolutely! That would be amazing. I know that feeling.  I do phone support too. Exactly, it causes a little impotence not knowing how to solve it.
That is so true, but I've found no matter how much things change the one thing that stays the same is that the customer has to be the focus or you lose everything. Yes, sometimes they even have to step in and help with customer service and sales. you should! The sums may be small, covering only basic needs but better than nothing, right? Speaking of giving back...have you heard of Idol Gives Back? I guess it was a charitable campaign on American Idol in the 6th season... True, though interacting with people and having to be friendly with them seems exhausting sometimes. Agreed, having to check things repeatedly or perform certain routines would be awful.