feel comfortable. The apartments are very clean and very nice. The food is very good. He eats three meals a day there. They play bingo and Pokeno, and they're having a prom on June 18th. He has been there since mid-April, and everything is going good so far.

I visited this facility

I would never recommend Lake Howard Heights. It was in terrible shape. They were in the process of remodeling. It was bad. The paint was peeling, and the carpets were worn.

Provider Response

Thank you for taking the time to visit and review our community. However, I apologize that we were in the process of remodeling during your visit. That project has indeed been completed and new carpeting will be underway during the first quarter of this year. I wouldis only one staff member my mom doesn't care for (my mom visits my dad every morning, spending the morning with him and then goes about her day). He's just become too difficult for her to deal with. Every issue and every request we have ever made has been met with in an extremely timely and caring fashion. It is always a JOY to be there on any holiday. Even on dad's worst dementia days, they not only deal with it well but help us deal with it well too.

I am a past client of this provider

My sister fell and broke her shoulder in four places. When she came out of the rehabilitation, she was admitted into Lake Howard Heights. But she hasn't fully recovered yet, so she