to withdraw money without delivering debt services.

"I feel like a victim of a crime, like somebody's just come into my house and stolen things from my house from me, because basically that's what they've done," said Adrienne Saunders, of London, Ont., who signed up with Vortex in April after she saw a pop-up ad online and inquired about the company's services as she and her husband mulled his possible retirement.

After speaking to a representative over the phone, Saunders signed an electronic contract after the representative assured her she would have three days to cancel if she decided not to proceed.

The same day, she and her husband decided to cancel the contract. The next day, she cancelled the contract online and printed the cancellation confirmation. She said the representativefather was

incarcerated in Mississippi on a drug-related conviction and had a projected release

date of 25 January 2016.2

      After a hearing on 14 January 2015, the trial court entered an adjudication

and disposition order on 24 April 2015, which it amended by order entered 16

September 2015. The court concluded Chloe was a dependent juvenile and continued

custody of Chloe with DSS. The court ordered respondent-mother to participate in

therapeutic intervention, including diagnostic assessment and testing, and follow all

recommendations; to complete a substance abuse assessment and follow all

recommendations; to complete drug screens as requested by DSS; to obtain and



      2 Chloe’s father subsequently died on 19 August 2017 and was not a party to the
termination of parental rights proceeding.

    