those parents, and many other people who found themselves frantic after getting separated during the event, momentary panic turned to relief, quickly.

Preparation for a world-class event

To plan and prepare for the UCI World Championships, city officials looked to past events for insight. They traveled to Richmond, Virginia and Doha, Qatar to observe the prior championships. The City of Bergen and the Cycling Federation combined their efforts to mitigate risk while planning the Bergen races. The process was intensive and multi-step. The following provides just a glimpse of how they prepared.

Observed multiple UCI World Championships in other venues

Conversed with law enforcement at past events

Conducted 18 months of risk analysis

Complied with ISO 31000, an international standard for risk management

While the dynamic COP assisted municipal agencies in the JCC, public-facing mapscity dwellers, and spectators alike.

In a statement, the UCI reported that the 2017 UCI Road World Championships were the most-watched in history, and that an independent study showed 97% satisfaction with the event, with 80% of visitors likely to return to Bergen in the future.

Cycling initiatives that surrounded the event also put Bergen on track to improve cycling for all citizens. They added new bike paths, promoted cycling as a healthy lifestyle choice, and established a new youth education program.

A Smarter Bergen

Today, months after the event, the people who worked the event miss the close collaboration and the ease of communication around the digital map.

Cooperation between city agencies exponentially increased as city employees formed new working relationships. These relationships were strengthened by working together face to face in