— and their families — a more positive experience, and they'll give you one back. Easy to say. Not so easy to do. Yet there's a business right down the street doing that every single day.

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Daily Editors' Notes

McKnight's Daily Editor's Notes features commentary on the latest in long-term care news. Entries are written by Editorial Director John O'Connor on Monday and Friday; Staff Writer Tim Mullaney on Tuesday, Editor James M. Berklan on Wednesday and Senior Editor Elizabeth Newman on Thursday.Forum Forums

Vivoli Gelateria, the latest new offering at Disney Springs is now open, bringing a taste of Italian gelato to The Landing.

Founded in Florence 1932, Vivoli Gelateria promises authentic Italian gelato and baked goods, made in-house and in small batches. The Disney Springs location is the first Vivoli store-front outside of Italy, and only the second location within the U.S.A. - joining a kiosk location in New York City.

The store is located just across from The BOATHOUSE and the Waterview Park - which is the perfect place to take a seat and enjoy your treat. There is no seating inside, with all the shop space taken up by the huge gelato display case, and the onstage kitchen area.

The display case is split into two areas, with the baked