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April 2005, the regional manager had visited Mitchell's call center only once. Mitchell

testified she had "spoken to [the regional manager] twice on the telephone" (whether

Mitchell meant since April 2005 or during the seven years Mitchell had been a

telecommunications supervisor is unclear). Mahon testified that during the five years

she had been a telecommunications supervisor, her regional manager had visited her

call center once. "I don't know that I have ever talked to her on the phone, maybe once

or twice; and, I mean, I e[]mail her every once in a while[,] but mostly to ask for time off

for myself. But other than that, [I have no contact with the regional manager] at all."

              Telecommunications supervisors typically carry awere "supervisors" because they had authority to discipline their

subordinates by putting counseling statements in their personnel file, which could

enhance future discipline. The Board agreed with that finding. The ALJ found,

however, that the sergeants' authority to evaluate their subordinates' performance was

not indicative of supervisory authority. The employer filed an exception to that finding,

and the Board agreed with the employer. The sergeants were required to evaluate patrol

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officers in 25 categories, rating their performance as "'below standard,'" "'standard,'" or

"'above standard'" in each category. Three of the