paid the $202 needed to turn her water back on.

"I was ashamed for a long time," Moten said. "You feel like you're sneaking water."

Oklahoma City was listed as No. 1 for cut-off rates in the report, with about 23 percent of customers losing water in 2016. But Jennifer McClintock, a spokeswoman for the Oklahoma City Utilities Department, said after providing the group with its figures, the utility realized it had also included commercial accounts and that the number of residential cutoffs in the city would have been closer to 26,500.

That lower figure would still amount to about 14 percent of its residential customers there and would place Oklahoma City among the cities with the highest shut-off rates.

Tulsa ranked second on Food & Water Watch's list, with some 20are too poor to pay for water.

Oklahoma City's utilities department, like those in many other cities, asks customers to voluntarily pay extra on their monthly bills to help other customers who can't pay for their own water. The roughly $35,000 a year that customers contribute is then dispersed to the needy by The Salvation Army.

The Salvation Army's social services director, Dee Watts, said that money paid monthly water bills for about 250 families in the past year, which was a drop in the bucket considering the cut-off rate was at least 1,000 times greater.

Watts said reasons people can't pay vary widely, from losing a job to lack of knowledge about personal finance.

"Some people had always lived in apartments, the water bill was paid as part of their rent,"