case plan and referrals for parenting classes, individual
counseling and domestic violence programs the day after that (January 17, 2013).
The next day, the CSW left a message for father and sent him letters (by first class
mail and certified mail), telling him she had scheduled weekly visitation for him at
the family visitation center, since he was having difficulty scheduling visitation
with the FFA social worker.
      On January 25, 2013, father called the CSW to complain about trying to
schedule visitation with the FFA social worker. The CSW told father that she had
been trying to reach father by phone and mail since Amir was detained in
November 2012, but father would not return her calls or respond to her letters.
Father said that he had moved out of the housewhere he was living. The CSW
asked him to provide his new address, and father said he would come to the office

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to give it to her. He made an appointment to come in at 9:30 a.m. on January 30,
but failed to show up. After waiting for an hour, the CSW called father, who said
he was on his way. Father never showed up and did not answer or return any of
the CSW’s phone calls.
      Over the next eight months, the CSW attempted to