The main building, which was renovated in 2005, is used as small business space.
The booking office is now located in the waiting room on the southbound platform.
Unusually, it is not operated directly by the train operating company but by an independent travel agent, Severn-Dee Travel.
It is staffed on weekdays from 07:15 to 16:00 and on Saturdays from 07:15 to midday.
 At other times tickets must be purchased on the train.

A vending machine and disabled access toilet is located in the ticket hall.
Train running information is offered via CIS displays, timetable posters and automatic announcements.
Level access to both platforms is via the manned barrier level crossing at the north end which is controlled from the adjacent signal box.

There are no waiting shelters, but canopies are provided on both platforms:
Platform 1 - For southbound services to Shrewsbury, Cardiff Central or Birmingham New Street
Platform 2 - For northbound services to Wrexham General, Chester or Holyhead
The main building, which was renovated in 2005, is used as small business space. The booking office is now located in the waiting room on the southbound platform. Unusually, it is not operated directly by the train operating company but by an independent travel agent, Severn-Dee Travel. It is staffed on weekdays from 07:15 to 16:00 and on Saturdays from 07:15 to midday.  At other times tickets must be purchased on the train.
A vending machine and disabled access toilet is located in the ticket hall. Train running information is offered via CIS displays, timetable posters and automatic announcements. Level access to both platforms is via the manned barrier level crossing at the north end which is controlled from the adjacent signal box.
There are no waiting shelters, but canopies are provided on both platforms:
Platform 1 - For southbound services to Shrewsbury, Cardiff Central or Birmingham New Street
Platform 2 - For northbound services to Wrexham General, Chester or Holyhead
Gobowen railway station