The station building is located on the westbound platform and the waiting room is open weekdays from 5 a.m. to 2 p.m.. The waiting room has a bathroom.
A former ticket booth was located on Platform A. Two ticket machines are located adjacent to the building.
The station has a small free parking lot that is open between 5 a.m. and 3 a.m., making it in the only station in the City Terminal Zone to have parking.

This station has two high-level side platforms each six cars long.
Generally, only the first six cars of a train in either direction will receive and discharge passengers at this station.
The north platform next to Track 3 is generally used by westbound or Manhattan-bound trains.
The south platform next to Track 4 is generally used by eastbound or outbound trains.
Most LIRR trains that pass through the station do not stop.
There are no platforms on the two middle tracks, as they are used by express trains.
The station platforms are ADA-accessible by means of ramps.
However, the station is not listed as such by the MTA; since the two platforms are disconnected, passengers who wish to cross between the two platforms must use the Lefferts Boulevard Bridge.
The station building is located on the westbound platform and the waiting room is open weekdays from 5 a.m. to 2 p.m.. The waiting room has a bathroom. A former ticket booth was located on Platform A. Two ticket machines are located adjacent to the building. The station has a small free parking lot that is open between 5 a.m. and 3 a.m., making it in the only station in the City Terminal Zone to have parking.
This station has two high-level side platforms each six cars long. Generally, only the first six cars of a train in either direction will receive and discharge passengers at this station. The north platform next to Track 3 is generally used by westbound or Manhattan-bound trains. The south platform next to Track 4 is generally used by eastbound or outbound trains. Most LIRR trains that pass through the station do not stop. There are no platforms on the two middle tracks, as they are used by express trains. The station platforms are ADA-accessible by means of ramps. However, the station is not listed as such by the MTA; since the two platforms are disconnected, passengers who wish to cross between the two platforms must use the Lefferts Boulevard Bridge.
Kew Gardens station (LIRR)