The station has bookshops, restaurants, accommodation facilities, Internet browsing centres, and a shopping mall.
The main waiting hall can hold up to 1,000 people.
In spite of being the most important terminus of the region, the station lacks several facilities such as drinking water facility, a medical unit and coach position display boards.
The main concourses too have long exhausted their capacity to handle the increasing passenger crowd.
There are passenger operated enquiry terminals and seven touch-screen PNR status machines in the station.
The station has three split-flap timing boards, electronic display boards and Plasma TVs that mention train timings and platform number.
A passenger information center in the station has been upgraded with "Spot your Train" live train display facility, information kiosks and passenger digital assistance booths.
The terminus, however, has only 10 toilets, which is inadequate to its 350,000 passengers.

As of 2008, there were 607 licensed railway porters in M.G.R Chennai Central.
Four-seater battery operated vehicles are available to cater to the needs of the elderly and the physically impaired.

On 26 September 2014, M.G.R Chennai Central became the first in the country to get free Wi-Fi connectivity.
The facility is being provided by RailTel, a public sector telecom infrastructure provider.

Emergency medical care
In November 2012, a public interest writ petition was filed in the Madras High Court citing the lack of a full-fledged emergency medical care centre at the terminus.
Further to this, the Southern Railway invited expression of interest from several hospitals in the city to establish a medical care centre.

On 15 April 2013, a new emergency medical care centre was opened.
The centre has three beds, two doctors on duty and another on standby, four nurses, a paramedic team, and a round-the-clock ambulance.
The centre is equipped with oxygen cylinders, an ECG, a defibrillator and resuscitation equipment.
The terminus is the first railway station in the country to have facilities of an ambulance.

Parking
The station has parking facilities for more than 1,000 two-wheelers.
About 1,000 cars are parked in the standard car park every day.
Since March 2008, a premium car park facility for 80 cars in addition to its regular car park is functioning at the station.
The cement-concrete-paved premium parking is located between the Moore Market reservation complex and the station's main building.
However, the station still faces parking problems.
About 3,000 taxis arrives at the station every day.
The station has bookshops, restaurants, accommodation facilities, Internet browsing centres, and a shopping mall. The main waiting hall can hold up to 1,000 people. In spite of being the most important terminus of the region, the station lacks several facilities such as drinking water facility, a medical unit and coach position display boards. The main concourses too have long exhausted their capacity to handle the increasing passenger crowd. There are passenger operated enquiry terminals and seven touch-screen PNR status machines in the station. The station has three split-flap timing boards, electronic display boards and Plasma TVs that mention train timings and platform number. A passenger information center in the station has been upgraded with "Spot your Train" live train display facility, information kiosks and passenger digital assistance booths. The terminus, however, has only 10 toilets, which is inadequate to its 350,000 passengers.
As of 2008, there were 607 licensed railway porters in M.G.R Chennai Central. Four-seater battery operated vehicles are available to cater to the needs of the elderly and the physically impaired.
On 26 September 2014, M.G.R Chennai Central became the first in the country to get free Wi-Fi connectivity. The facility is being provided by RailTel, a public sector telecom infrastructure provider.
Emergency medical care
In November 2012, a public interest writ petition was filed in the Madras High Court citing the lack of a full-fledged emergency medical care centre at the terminus. Further to this, the Southern Railway invited expression of interest from several hospitals in the city to establish a medical care centre.
On 15 April 2013, a new emergency medical care centre was opened. The centre has three beds, two doctors on duty and another on standby, four nurses, a paramedic team, and a round-the-clock ambulance. The centre is equipped with oxygen cylinders, an ECG, a defibrillator and resuscitation equipment. The terminus is the first railway station in the country to have facilities of an ambulance.
Parking
The station has parking facilities for more than 1,000 two-wheelers. About 1,000 cars are parked in the standard car park every day. Since March 2008, a premium car park facility for 80 cars in addition to its regular car park is functioning at the station. The cement-concrete-paved premium parking is located between the Moore Market reservation complex and the station's main building. However, the station still faces parking problems. About 3,000 taxis arrives at the station every day.
Chennai Central railway station