This telephone is quite featureful. I've managed to do things like download MP3 ringtones from the web with it with little hassle. If you don't want to use the fancy features so much, then the interface is much more cluttered than you wanted, but overall it's not so bad.Two things I hate about it, though. One is that the position of the antenna is such that when talking to someone I sometimes curl my fingers around it and reception becomes awful. I hadn't realised what use a sticking-up antenna actually is. The other is that having tiny buttons on the side really doesn't work for me. I keep activating displays about my appointments and whatever that I don't care about. When the phone bumps other things in my pocket it takes pictures of the inside of my pocket; every so often I spend a few merry minutes deleting them all again one-by-one. If I pick the phone up wrong I hit a side button that seems to drop the call. Altogether, it's far too easy to press the side buttons, and annoying when it happens. I'd certainly not buy another of these phones for those reasons.Also, if you leave the phone on too long it crashes or the screen stays blank or whatever, so I try not to leave it turned on continuously for more than a day or so without 'rebooting' it.When I first got the phone, I found the user interface not very intuitive, but reading the manual carefully solved a lot of those issues, so if you also find it more awkward at first than it should be then check the manual for handy shortcuts and suchlike.