I am using this phone for last 2 months..Pros- Small compared to many other PDA phones like Palm- Cheap compared to other PDA phones.- Easy PC syncing. I got lotus notes calendar syncedCons:- As many mentioned here the phone rattles at 75% of the volume. It does not matter the phone is on speaker or not. It rattles if you increase volume. In effect, volume is low and not clear.- Intermittent lock up. It is a good idea to reboot the phone occasionally and especially before an important call- Intermittent miss call, when you try to answer.- Low battery life