I bought this phone in Mid-Jan '07. It was fine for my purposes, but this weekend, I went to download and install the Personal Information Manager (PIM) software and got some bad news. (For you newbies - The PIM software is what allows you to sync your phone w/your Contacts on your PC ...)1) Per Samsung Tech Support (no, not Customer Support), the software is still not available. 2) The PIM software is being written by an unaligned 3rd party in Korea and Samsung does not support it. 3) You MUST buy the PKT433 Data Kit. You can't buy the cable separately and just download the software from Samsung (which it's there.) You can forget about using the USB cable from Cingular or anyone else (that fits w/the phone.) When you launch the app (after installation), the File -> Setup does confirm that the PIM wants a Serial connection, not a USB connection! Hence, ... 4) The Data Cable is a Serial cable, NOT a USB cable!!! 5) The unaligned software writer in Korea has missed deadline after deadline and no one knows when the kit will be issued. (You have to 'watch' the accessories list for the phone to know when the PKT433 Data Kit is available ...)I already have something in my Serial port. And I also learned from Samsung TS that the C417 is the ONLY phone via Cingular that has a Serial data cable! The other phones have their kits available too!!! Go figure ...