I've had the Samsung Sch a650 for about 10 months and my service is with Verizon Wireless and it's really a solid and reliable phone. I just use my cell phone for talking and nothing else...no Internet, videos, organizer...etc. And I've owned a Samsung cell phone before and I really liked the previous phone I had with Sprint. I think Samsung phones are well designed, sturdy (dropped it a few times) and provide good quality voice. This phone is no exception. What I liked was that it's relatively slim and compact. Has excellent audio quality. Samsung's UI is also really simple and easy to learn. Talk time is good. And combined with Verizon Wireless service -- it's the best cell phone/plan I've ever had. What I don't like is the way Samsung designs the charger port at the very bottom of the phone. This port is relatively unprotected and can get very dirty and wet (which destroys the phone). My wife has destroyed 2 of these phones b/c our 12 month old son decided to use it as a teething toy (her own fault). It initially comes with a plastic cover which you can place there but it's really impractical. I wish they designed a plastic pieces that stays attached to the phone. For me, I've had no problems since I keep in my pocket and pretty dry. If you're looking for a solid basic phone with easy to use features and good quality...get this one.