I have owned this phone for a little less than a week now. I have spend the last two weeks agonizing over the decision of which phone to get, I finally decided to buy this one. First of all, the phone is great. Calls are clear on my end and from what I hear, people say they can hear me fine. I live in the middle of Pennsylvania, more deer than people, and my reception is near perfect where ever I go. Contacts are easy to create and organize. The voice dial is a little tricky but I really doubt I will invest the time needed to use it. I am coming from an older motorloa v60s phone, which was about 5 years old and damn near industructible it was a great phone, but now I feel like I have joined the modern world.Now for the fun part of the review, the media features are great. I have seen many reviews that complain about the fact that the phone can only play .wma files and that you had to manually change that through the special menu however, the newer versions of the phone are set up to play mp3s right of the bat without any tinkering. The manual you get from Verizon says it can't play them but just ignore it.The camera is pretty good. I wouldn't say stellar but for a phone, it's fine. You really can't expect the world with a phone camera. It's easy to take pictures and you can use the front screen as a viewer for taking self-portraits. The video camera is pretty much the same. With a micro SD card you can record as much as your card will hold instead of the standard 15 seconds.The battery life is good so far. I have been playing with the phone non stop for 4 days and have yet to recharge it yet.The phone really takes on some awesome features if you are somewhat computer savvy and want to invest a little bit of time. When I bought the phone, I got a 1gig microSD card, a bluetooth dongle for my cpu, and a microphone headset so I can listen to music and talk to people at the same time. With BitPim you can easily make your own ringtones for free. All you have to do is a little dragging and dropping and then bitpim does the rest, transfer them over to your phone and voila you have free better quality ringtones. You can do almost anything with bitpim. With a file converter you can convert any mpeg file to quicktime format and then you have movies on your phone.All in all it's a good phone, ok camera, great media platform, and ergonomically sound. I am slightly concerned with its durability. Coming from the old phone I had no cares in the world about durability, I dropped it on concrete and everywhere a normal phone would break. I suspect that this phone can take some bumps and maybe one or two big ones, but after that I wouldn't hold out much hope for it. I guess that would be how I would rate any phone now. With as much technology packed into modern phones, they have to be sensitive and there isn't much room for error. One thing I know is Samsungs flip both ways phone breaks at the drop of a dime, as my girlfriend will tell you. Also, I know that no one should ever get the chocolate by LG. My best friend inadvertently calls everyone in his contact list about twice a day, has already had to receive a new phone because it just stopped working, and they have no durability.Once again, this phone is a good buy at a good price. I got mine for $50 from the verizon website. It was worth spending a little more to go through Verizon to avoid hefty cancellation fees imposed by the place you buy it and then Verizon, also you get customer service perks that you can't get if you get your phone from Wal-Mart. Good luck