This is a mediocre phone, made nearly useless by Verizon.PROS:- Great speakerphone- Very slim and pretty- The phone part of the KRZR, is decent.CONS:- Menu is not intuitive and has a very long lag between different menu screens- Takes forever to start up the text message screen- Almost 15 seconds and 6 clicks to open up your MP3 player.- MP3 player unusable because it's very tricky to get MP3s on the phone and there's no headphone jack. The USB-to-2.5mm adapter that comes with the phone is pointless since all headphones are 3.5mm.- Battery dies in a year, so be ready to purchase at least one more if you're like me and have a 2-year contract- Verizon disables almost all bluetooth profiles...no free pictures, ringtones, games, videos or internet.- The mobile internet is obsolete. You pay 5 bucks a month to access tiny WAP portal loaded with Verizon ads.I will never get another MOTO phone and I'm leaving Verizon right after my contract is up. Bring on the iPhone.