This phone is incredible. Music can be played aloud with no headphones, making it a good way to let your buddy hear a song without having to share earphones. Music sound is excellent, reception is great (SF), radio is awesome. My wife picked up a RAZR and wishes she had gotten the W600 now. You can switch from the ugly orange plates to a classier, dark blue/grey.For me it is the perfect phone - I hardly ever even open up the swivel and the interface is so much easier to use and intuitive than the Motorola. Very very pleased with this phone.