I've bought this headset to use with my Ipod ( I am using Jabra Stereo Bluetooth adapter) and in general I was happy with this product ( I am using it while exercizing/jogging to get rid of wires). Music quality is OK (sometimes it looses connection for a second, especially outdoors, but it's not a big deal for me).This headset comes with three pairs of interchangable rubber earbuds. I found the bigger ones (shaped like mushrooms) being most soft and comfortable for me. Unfortunately they have tendency to fall and couple of weeks ago I lost one of them.When I called Motorola they told me that they can't send me a spare pair (I can't understand why because pretty much every other bluetooth/wired headset manufacturer can supply spare earbuds for they headset for nonminal price).I tried other pair which come with Motorola and foam pads from some other headset, but found that it reallu hurted my ears and I can wear them more then 10-15 min.I called again and spoke with another represenative and explained again that it rendered the whole set unusable for me). He repeated that Motorola doesn't send the spare earbuds. At the end of conversation she told me that "she will try do her best to find solution, but she can't promise anything".I think it's a shame that Motorola doesn't have this spare earbuds which costs just few cents at most.So that , be very careful and don't lose them. Additional negative point is that this headset comes without any case. I certainly recommend do get some plastic box with foam inside to keep it)