I ended up with this phone when I had my previous phone stolen and had to upgrade. I've had it for more than a year and so far haven't had any major problems. I do have issues with the voice mail sometimes(tells me no new messages when I know someone did leave one) and sometimes when I get a call it won't ring even when I have it set on the loudest setting possible but other than that it's a pretty good phone. The fact that it's pink doesn't hurt either!