I don't understand. In the gym, these work perfectly, and the sound quality is great. The minute I walk outside the gym, and anywhere else for that matter, the audio cuts out for 2-3 seconds at a time. I tried them with a moto q, and the iphone v3. Mind boggling that motorola hasn't fixed this problem. What good are they if I can't use them while going for a walk outside...and also, the buttons don't work on the iphone, but I think that's an iphone issue