The Stowaway Bluetooth Keyboard came in the original unopened package. However when I opened it, there was a sticker across the keyboard from I to M that was difficult to unstick. When I got that off, and tried to pair it to my PDA, I found that the enter key did not work. So I sent it back. I received it about Aug. 15 and returned it the next day. It has been almost a month and I have not heard from the Uttam Kumar, theiGo Stowaway Ultra-Slim Bluetooth Keyboard for Blackberry and other PDA/ Handheldsseller.