I purchased 2 of these phones in July and I've been very happy with them. We got a great plan from t-mobile (nationwide 600 mins/$40) and this phone has been a pretty good performer. I don't use many of the features it has (internet, games, voice-activiated dialing, dig. camera)...mainly just for calling and talking. To those who say the picture quality is not good--IT'S A FREAKING PHONE! I've used it in the Pittsburgh area, Portland, Seattle, DC area and I've gotten good reception for the most part. Occassionally I won't get any reception in some buildings here in Pittsburgh, but it's not a big problem. Sometimes I will get reverb when I'm talking and the reception bar is the highest it can be, which gets kind of annoying. Another con is that the volume could be louder and its loudest level. Sometimes it's hard to hear. Other than that, it's been a good phone for me--a person who just wants a phone and not something fancy.