I bought this phone with a Cingular Family Plan about 10 days ago. I got it shipped in 3 days. It was simple to activate the phone, to port my existing number to the Cingular Service. Coming to the features of the phone, the built-in camera feature is really cool, it takes a nice 2MP pictures. It works even in low light condition (come with built-in flash light). The picture is clean and neat. The LCD is bigger and really nice. The menu options are little tricky to handle in the beginning (especially I have been a dedicated Nokia user before) but you get used to it in a few days. I like the Alarm feature as it allows you to set the favorite tone you want, also you have an option of recurring alarm (which is kind of cool). I am yet to use all other features and will write a detailed review/update latest.