Good points for this BT headset is that it has a true ear piece that fits inside your ear. This makes for very loud and clear conversations, at least for the wearer and it does not "swing" about the ear. Extremely light and sturdy and the way the ear hook works you can have the buttons on the top whether your right or left eared. Charges quickly and connects to your phone easily. I miss it now that it's lost but there is where the rating of 3 comes in. It is a PITA to store off the ear. I know it comes with a lanyard but I might as well Geek it up and leave it on my ear. Is has a proprietary charger clip so no USB charging for this one. So when it's dead, it's dead.I have found so many deals on BT headsets that this one is now priced way too high for it's quality. After I lost this one I opened a Jabra BT150 and I think I actually like it better and AR it was only $10.