I upgraded to the Motorola RAZR V3m back in July 2006. It was a vast improvement (true tones, camera, video, larger screen, voice activation, etc.) over my previous phone. And to top it off, it did not cost me a dime since I renewed my contract for two more years. From the very first day, I was tickled pink (no pun intended...okay I did intend it) about the features available with this phone. Do I use them all? No. I only really cared about getting a phone that allowed for true tones and had a camera. A few weeks into my new phone, the battery started losing power too quickly. I took it in to Customer Service and they replaced the battery. Problem solved. I am satisfied with the picture quality of the camera. If I want pictures with high resolution, I will whip out my digital camera instead. I only use the ringtones (vs. ringbacks) and hearing my favorite artists actually singing out of my phone each time I receive a call puts a smile on my face.