I needed a tool to save my contact list on my Razr and to allow me to transfer it when I upgraded my Moto phone. I also wanted to be able to add names and numbers without using texting techniques. I checked around and found that the Phone Tools software was ideal. It was created by Moto so it should work fine.I checked Amazon and found it for a low, low price. I would never purchase software that was not legitimate nor would I ever not pay the fees required by the maker. The price was so low that I was concerned that it was some black market thing but I figured that since I was buying from Amazon and not E-Bay (for example) that I was fine. They stand behind their products.When I received PhoneTools it was indeed perfect. Installation was simple and everything connected as it should. In knew that since I had a Verizon phone, I could not use the multimedia features in phone tools but that was a Verizon thing and not a software problem. I even got yet another connector cable to add to my collection of common cables that I have far too many of but can't bring myself to throw away.For the money, nobody should be without this software. If you use it only to back up your phone list, it's well worth the price. If you are on a non-Verizon network and can load pix and sounds and such, it is even more valuable.