I've been using a black RAZR for 3 months and here are my thoughts:THE GOOD========- FREE!! with a T-Mobile 1-year family plan- Better reception than my previous, 3 yr-old Nokia handset (6610)- Can use the same phone when travelling in Europe, Asia. Just need to get a pre-paid SIM chip locally.- Can be charged from laptop using included USB cable.- It's BLACK.THE OK======- Passable voice quality. (Maybe it's just because it's GSM technology, and coverage is not fantastic in outside of cities.)- Slim profile, though a little heavier than my previous handset- Nice colors in screen. Great ringtone sounds. Though these are pretty standard nowadays.- Decent bluetooth range. Paired this with a Jabra BT800 headset and I can run into the coin laundry with my ear piece and still connect with the phone in the car outside.THE BAD=======- Short battery life. 7 hours talk-time as advertised is a imaginary. Phone starts to beep after 2-3 hrs of talking.- Organizer (calendar, alarm, notes, contacts) doesn't sync correctly with Outlook.- Oily screens!! The inside and outside screens and the metallic keypad get oily fingerprints after every use (is it just my skin?!) Looks yucky and kinda destroys all the aesthetics.Tried wiping now and then but notice minor scratches start to accumulate. (My clothes are not always cotton and I don't usually carry eye glass cloth.)- Low camera resolution. Other new phones have close to twice that resolution. Pics always kinda dark.- Camera doesn't take video.- No MP3 or radio. Some of the newer Nokia and Sony models are close to iPod Shuffle capacity already.