I have had two problems with the V3 and a friend of mine had 1 problem.1. It stopped working completely after I had it for 3 weeks. Then I waited a month to get a replacement.2. I backed up my phone book on to my computer a few times. The last time I was trying to copy pictures from the phone to the computer I lost the connection (using USB cable). I tried with another computer, but it seems the USB port (or modem) of the phone no longer works. I'm not looking forward to taking it to the service and waiting another month. On top of it, the warranty continues from the original date of purchase, not from the time of the replacement phone.3. My friend used her's with a Jaba bluetooth headset and the circuit board got fried. The phone had to be replaced. I've used mine with the same headset with no problem.In short, although I like the phone and it's features I am a fed up with the problems and would not encourage anyone to buy one.PS. The volume doesn't go up very high so if you have any hearing problems this phone is not for you.