All the good stuff you've read about this phone is true. I have only one issue with this phone. I have trouble understanding the other person. Especially when there is any kind of background noise. I read all the reviews and figured the people complaining about the sound quality were probably using the wrong end. I really wanted to like this phone.Unfotunately, being unable to hear and understand the person on the other end is a deal breaker. Perhaps I just got a bad phone. I'm going to exchange.