Everything works right and this phone is loaded. Bluetooth, wma playback, speakerphone, 1.3 megapixel camera. The camera is great and has a "flash," which is more or less a flashlight. The zoom feature on the photo mode only works on lower resolution (it is digital not an actual zoom, it just essentially crops your photo). Verizon actually lets you save pictures to the memory card, so they are easy to remove. The built in memory is higher than on most phones, but it fills quick (32 mb unformated). The built in memory can hold about four pictures and 11 songs at 64 kbps wma. Mac users (like me) beware, music syncing will not work nor will address book syncing (bluetooth sees it but wont connect). I have access to a pc so I can sync if needed. The phone is well built and sturdy, and is an awesome upgrade from a motorola v265. Also, keep in mind the phone uses a 2.5" jack and not the standard 3.5" jack, so your normal headphones will not work without an adaptor. The front button do work for playback, so ignore older reviews (older verzion software made the front buttons just for show, they had no use). To elbaborate on music playback (since this is the major draw of this phone)... music storage can be extended with a memory card (I went to newegg.com, got a 512 shipped for about 22), you must use Windows Media Player 10 and can only use wma (xp only, you can get mp3 playback by reverting to older phone software, but you must demand it) you can startup music playback without opening the phone, just hold down the middle play button. The music organization is poor compared to an iPod or other DAP, if you do not open the phone, it just plays it in order, everytime. If you open the phone while the music is playing, there is about a one or two second period in which the music will stop and restart. The music interface on the large display is not common... it does not use the usual hierarchical interface making it difficult and cumbersome. I have not used VCast music, at 15 a month plus I believe 1.99 a song, you spend more money on one song as you would on buying a conventional CD, so I cannot comment on download speeds or playback. Verzion's headphones are good enough and feature a mic so you can use them as a "hands free set"... I ended up buying their music pack which comes with the drivers, usb cable and headphones. Beware, Verzion says using a third party usb cable will void the warranty (Verzion in my experience has poor customer service and rips you off at any chance (20 dollars to bring put a number on a new phone)). Syncing with the Verizon cable is fast (usb 2.0). Do not make my mistake... I thought it would sync by making a sync list in wmp and then connecting it, Wrong. You must go to menu> get it now> get tunes and tones> sync music. Verzion and microsoft should take a page from apple... if you plug your phone in your computer your probably want to sync, you shouldn't have to go through three or four submenus. I have not used address book syncing through outlook, but trying to do it on my mac, there are just as many submenus. Video capture is limited to 15 seconds on this phone. The internal screen is fairly large compared to most phones, and very bright. I can actually see it on bright Arizona days, compared to by old moto, which would be a blur. All in all, if you are looking for a solid phone that is featured pack pick this up. The camera is good for the quick shot, music playback is good for when you have some time to blow, but it is not an iPod replacement, if you have white earbuds on constantly, keep them, for now. Only gripe is Mac support is horrible, as is Verizon's fees and random charges.