ok...so many people have complained about the verizon ui..yes..it sucks..however its there and if this really bothers you that much to deal with it then go elsewhere..and for those who arent going to buy this phone because of it...then dont get this phone...i will agree that i hate the ui..however i can live with it...now for everyone else I shall list the pros and cons of this phone as ive seen it so far....Pros:1. Reception and call quality-by far and away better then my previous phone which was the samsung a950...i live in an area with bouncing reception...usually ill get anywhere from 1-3 bars and its constantly going back and forth between them..usually at even 0...especially in my room..no diffrence in call quality....very good reception...voice quality and sound even at 0 bars...i feel like im talking on my normal home phone and not a cell2. Size-a huge reason why i got this phone...seriously i can sometimes not tell my phones in my pocket and have to reach for it to make sure its there...which probably leads to some odd looks from others..lol3.expandable memory up to a gig-ive got over 13 albums of songs on here not to mention tons of pics and videos...id recommend picking up this card because youll fill up this phones internal memory fast...ive heard rumors about a 2 gig micro sd card working...nothings confirmed yet..motorola and verizon typically say up to a gig of space...4.vcast music- this is part of the cons to...however the vcast music player is exceptional on here...it gives you so many options as to how you want your music organized..very handy :)5.battery-can last a suprising amount of time despite is tiny battery size..expect to charge it daily though...gets good use overall :).Cons.1.Lack of Customization-It has the standard Verizon UI as mentioned above...also only one key on the phone is customizable...the down arrow...frustrating that you cant...i dont know...set them all to what you want them to do. Also outside lcd not changeable from ugly orange. that is unless your tech savvy and know about seem edits...but this requires hacking...hacking to change the outer display!2.no mp3 playback-yes...and there appears to be no fix for that in the near future...it basically requires you to spend another 30 bucks on the music essentials kit from verizon to convert all your songs to wma files....which isnt bad...however its a slight diffrence in sound quality..not to mention an annoying slight glitch youll hear in every song no matter what. Verizons rectified this problem with other past phones released with this conversion needed and has readded mp3 playback in recent releases...the v3m will most likely never see that fix...Sidenote:appearently this is a razr thing...not sure about the lg's or samsungs..but appearently verizon didnt totally erase evidence of the motorola ui on here as its more of a hybrid of the motorola ui overwritten by verizon...a nice touch really :).So theres my review of the razr v3m for verizon. I place call quality, reception and the size of this phone over customization and other complaints I have about this and well all verizon phones now. The tf slot and vcast music capability have really come in handy for me and its a highly used part of my phone. Don't let the cons get you down...you get used to it and I can only hope that verizons network coverage and quality make you as impressed as it has me :). This phone is definitly recommended for your purchase!Also of note I own the gunmetal grey v3m initially sold by verizon and not silver but theres no diffrenct between the two really :).