I have owned the phone for about 6 months now. I talk about 3500 minutes a month, send and recieve about 20 emails a day. The phone has a bunch of great capabilities and is ocassionaly a great work companion. The wide screen is excellent for viewing. The cpu functions work a little slow which could be expected from such a small package. The frustrating part is the phone frequently works slow as well. When it does calls are lost. About once a week it is necessary to take out the battery and let it sit for a minute before turning the phone on. The phone takes a couple minutes to turn on. Overall, it seems slow and unstable which overshadows all of its great features. Reminds me of Windows 98.