After reading all the horrible reviews I thought I was taking a gamble by getting the starter kit. It turns out that every piece included greatly exceeded my expectations.*Many people said that they couldn't get the case to fit on the phone. The only way they could have possibly had problems is if they were trying to put the top half of the case on first, followed by the bottom half. Come on people use some common sense.*Another complaint about the case is that they couldn't plug in the other components with the case on. I can attach the headset and plug in the charger just fine. Once again it comes down to common sense. When I first put the case on I checked where the openings were lining up and then took the case off and used the tapered end of a pencil to gently stretch the opening a little for each component. Not exactly rocket science.*As for the difficulty of plugging in the headset, yes you need to press hard, but I don't feel like I'm going to break anything because I make sure I'm lining it up and have it facing the correct way before I press it into place. So once again I don't understand the complaints about this.I'm really quite pleased with my purchase and would recommend the starter kit to others purchasing this phone. Glad I didn't skip out on it due to previous negative reviews.