There are numerous advantages to this phone, simply check with all the other feedbacks... My problem started about 2 months after I bought the phone, the touch screen just does not work after one touch.I tried numerous ways to reset the phone including dropping it on the concrete floor and still is a 'one touch' wonder. Palm tech support is slower than snails running from salt. I did find a way to bring my 'one touch' wonder back to may be a 'five minut' touch wonder... by taking out the battery over a lengthy period (at least over night) then I could use the touch screen for about 5 or 10 minutes or so...Oh, I googled "palm 750 touch screen problem" and found other users also experience the same issue.I am still awaiting instruction back from Palm about how they plan to blame this on my usage.Also, the second problem I have is when people call me, the phone reacts slowly, just like a snail... frequently when I answer, the caller would have been sent to the voice mail. Buy this phone only if you have no friends and your mother-in-law is the only caller!! It would be great in that event!!