Got this phone with a contract in April 2007. By Nov. it white screened. No problem, it was under warranty and att sent a replacement. That one white screened after about 6 weeks. They sent one more telling me they had a "three strikes" clause and that if this one broke under warranty, they would send me a different phone altogether. Guess what? The third didn't even last a week before it white screened. They weren't dropped or otherwise abused. They're just lousy phones. ATT sent an LG to replace the third failure.