I guess it depends on your phone, even though this cable says it works with the shine, there is no shine driver on the cd. without the proper driver you cannot proceed. I don't think it's the cable at all, which is working very well at charging the phone. I did hunt around and downloads the drivers, the phone then shows up as removable f:...sometimes....but not in Windows Media Player and I could not get any music to transfer, I kept getting I/O device error.By the same token I got a Z9 and was able to easily connect and transfer using WMP.I bought a reader writer, and I was able to finally get music onto the shine. So just beware that the data cable is NOT working with all phone. It's all over the internet too.