My first headset was an older Jabra model which I was generally very satisfied with, but I replaced last year with a Jawbone when I got an iPhone because it didn't work entirely properly with the iPhone. After having a generally bad experience with the Jawbone, I recently got this newer Jabra BT5020 to try out, and I am nothing short of very satisfied with this headset.For starters, the Jabra fits nicely over and behind the ear as one unit. One advantage to this one-piece design is the superior sturdiness it affords. And with a little practice, it gets very easy to simply "slap" this headset on and start using it. I find this especially important when I have an incoming call and the headset isn't on my head... it's imperative to have a headset that I can don quickly before losing the call.The earpiece on the Jabra BT5020 is a bit different from the one I had previously. The older one had replaceable gel tips of various sizes that one could choose according to preference. These tips stayed on very firmly early on, though in time they were increasingly prone to fall off as they aged and wore out. The BT5020 comes with a couple flimsy tips that slip on, but they are pretty much pointless since they come off too easily. But that's ok. You can wear this headset without the tips, and I've actually gotten to prefer not having an ear tip inside my ear. And the sound quality is simply superb, IMO. The ear tip rotates around to accommodate which ear you are wearing it on. In practice, you can't really get the tip to reliably face "inwards", but that hasn't actually proven to be a problem since the volume level is more than adequate. I usually have my phone set to less than half the max volume. The headset itself has its own volume adjustment as well.My only disappointment is that the charging socket isn't the small "standard" USB type. Ideally, I'd like to be able to reuse the same USB cable that I use for a number of other devices that have the standard USB connection to reduce the cable clutter, but no luck here. The supplied USB cable is a very short one, so I find it convenient to plug into the back of my keyboard.Overall, this is a great headset with excellent sound quality and ample volume. While not the lightest of designs, it does fit comfortably over and behind the ear, and is not prone to falling off due to the nature of the design (which actually fits much like many hearing aids).