I recieved the LG CU500 about a month ago. It's a nice looking phone andI'm pleased with the strong signal I get in my area (S.W. Michigan).However, I am disappointed with the ringer. It goes from very soft to a very loud volume and sometimes I miss a call due to not hearing the phone til it gets loud. (VERY ANNOYING!!)I am considering returning the phone due to the ringer that is not adjustable. Otherwise, everything else is good.