I bought this phone for my grandmother, who is in a wheelchair. She has a cordless headset that has a cord that connects the earpiece to the dialing piece. She keeps getting the cord caught in her wheels... so I decided to try this one. I connected it at home to test it out, but now I'm going to have to get her a new one... this one is mine! Features I love: it's very lightweight, the infrared dialing pad works great, you can put the charger anywhere in the house and put the desk phone somewhere else, using &quot;flash&quot; for call waiting is as easy as flipping the microphone up and back down. The sound is excellent and there is no interference. I was pleasantly surprised when I tried it out.