I did not receive the correct item. When notified of the problem, they sent this email: "Thank you for contacting us. A replacement order has been set up, it will take about 48 hours to process. Once it has shipped out you will receive tracking information via email. Please ship back the item with the prepaid label that is included with the replacement package. Have a nice day!"A replacement order was not set up. I did not receive tracking info or hear anything else for weeks. When I contacted them again, they said that, "due to back order issue your replacement order was not processed." This is extremely unprofessional. If you expect timely service or the correct item, do not order from bargaincell!I tried to give them no stars in my review, but it forced me to rate it at least one star.