Often times you'll se on this board and others 5 stars or something similar given to just about everything. This really is not how a ratings system helps anyone make an informed choice. Instead reserve that 5th start for something groundbreaking or revolutionary, but a standard cell phone does not merit this.Having said that, with the Sony Ericsson T610 is an excellent 4 star phone and has nearly every feature you could need, in a standard cell phone.One feature of great importance is Bluetooth. (While the T610 currently uses version 1.1, I think it is important to take some time with this feature.) This technology, now with version 1.2, is a great breakthrough. With it, you can sync messages, send contacts, copy entire phonebooks, send encrypted files and more from a distance of about 330 feet (+ or - 15 feet). While this is now just available, it is important to embrace the technology and understand how to use it. It will be more important in our short term future.The T610 implements Bluetooth very well and is extremely easy to configure. I bought a Bluetooth headset for this phone which works perfectly, as well. (It was 28 dollars at ecost.com)But let's move on to some other topics.The other features that it has shine as well:The call reception is superb; I have not dropped a call.The clarity is excellent.The keys are some what small; this could be good or bad depending upon your dexterity.IMPORTANT: The camera is useless. Period! Are you ok? Good. Let's take a deep breath and move on.MORE IMPORTANT: You should buy this phone for the fact that it is a phone which does a very good job being a phone; not a camera. Besides 2.0 megapixel cameras can be had for under a hundred dollars. (Fuji FinePix 2.0 for example)The phone book is well situated and most of the controls are very easy to understand.The ringers are good out of the box.The phone can be customized to suit your needs as well. Plus at Wal-Mart they are selling the car charger for 8 or 9 dollars as well.Conclusion: I have owned several dozen phones and used several different carriers (Service providers), and this phone in conjunction with T-Mobile service is superb. I have used it in other markets not just my own (Philadelphia) and there is no change in the level of responsiveness. A phone is a phone is a phone. If you are looking for a PDA choose the TREO 600, if you are looking for a camera, choose the Canon EOS Mark II. But if you are looking for a very good phone, choose this one.NOTE 1: There is a firmware upgrade on some of the chat boards being discussed, but as I have had no issues, therefore I have not needed to get it.NOTE 2: According to some of the user boards there is a replacement model coming out in the fall. But really it is most likely the look feel I think that is changing, I could be wrong. (My wife says I often am)4 Solid Stars.