Found the headset easy to pair w/ the cell phone, but had to read the instructions. Instructions easy to understand and follow. Some of the other headset reviews stated that caller had to talk loud to be heard, but this headset works well at normal volume levels. Liked so well I purchased one for my wife. Do have a problem when we are in the car together and try to use both headsets at the same time on our two phones. Wife would like to have some kind of carrying case for the headset when not being used. Overall pleased with our purchases.