I have to say that it is quite amazing the amount of data and capability in phones today including this one. Unfortunately, before long, this phone will start to drive you crazy. Primarily, it is very slow. In email, try to open an email then hit reply, the wait time is painful. Same with opening tasks. Often the unit can't even summon enough memory to animate the hour glass icon. Buttons are poorly thought out. For instance, try to turn the phone to silent -- no easy task. Switching from portrait to landscape by sliding the keyboard out often confuses the unit. I like being able to take so much data with me, and the full keyboard is good, but the speed is just a killer. The task function btw doesn't work in this unit, a known bug. If you use office tasks, this lack of functionality will make tasks completely useless. You'll need a third party application which isn't right. Finally, I find that any unit with a stylus and a lot of buttons means they just might not have taken the time to think through how to efficiently design the unit. Definitely the case here -- designed by a committee I think.