I got tired of my wife and several friends tell me they had a hard time hearing me over some previous bluetooth headsets. Because that is caused from the bluetooth using "voice activated" technology it always cuts off the first word as you start to speak. So I went back to a wired headset since it is always on. I only use it for when I'm in the car since that is when I need it most. I get in the car, plug it in and I'm ready to go.This is a very nice wired headset. It fits comfortably on the ear with a swivel speaker to adjust the position in your ear. It has a nice volume knob on it as well, along with a mute button(which I haven't tried yet)You can raise the volume very high as well. I have had to turn down the volume a few times. It has two extension mics to suit where you like it positioned. I'm very happy with it. And if I lose it like my last two bluetooths it isn't as big a hit to the wallet.