I like the fact that when the phone rings, you don't jump out of your skin, or have to apologize as you rush to put the phone on vibrate. The clarity of reception just cannot be beat, and the simplicity of the phone appeals to me in this age of excess gadgetry on phones. I blame Verizon for not offering better Nokia selections. If there was better T-Mobile coverage in my area, I would definitely switch because of their Nokia phone selection. But this is a nice phone and I have it vibrate as well as ring so I can catch it in the car as I listen to tunes.