The Samsung x495 looks sleek and cool but doesn't really meet my basic expectations. I used to have a Kyocera on Verizon's service and switched because I wanted something a little more affordable. Choosing this phone/Tmobile was a big mistake. I'm paying less but I get a fraction of the quality.I consistently don't get service in entire areas around the region--sometimes I'll be out and find I have voicemail for calls that didn't even ring, I have dropped calls, the sound quality is poor, the design isn't that great, it's uncomfortable to hold against my hear due to the hinges. And the way things are set up inside the phone's systems are totaly counter-intuitive--it offers to edit numbers I want to call and call numbers I want to retrieve information on. Plus the little "T-Zones" button is totally annoying and puts me onto the internet everytime I breath on it! Oh and I found the battery life ot really be unsatifactory--when the battery is low--the phone gives you only a minute or two of warning before shutting down completely. I'm going back to Kyocera as soon as possible! Stay away from the X495~!