I loved this phone for the first 8 months I had it. It was sleek and stylish. Then, similar to others, it just went crazy on me!There was nothing in particular that caused the touch screen insanity on my model. I had dropped it a few times, but nothing major and the touch screen always worked afterward. Then when just going through the menus, the touch commands would suddenly "stick" causing all kinds of craziness.Then the touch screen just decided to work when it wanted to. I would literally be tapping hard on the buttons to get it to work... and it would just randomly execute a command (not the one I was looking for).Soon the touch screen just stopped working, which brings me to the phones biggest design flaw... you need the touch screen to send a call! Even if you dial in a call, you have to press the touch screen to get it to send. When the touch screen doesnt work, the phone is completely useless!I took the phone back to Verizon 11 months after taking possession of it, expecting nothing to be done. To my great surprise, they exchanged it out on the spot (+1 verizon!). Unfortunately, I know that it is only a matter of time until my phone becomes a glorified paperweight again.Looking at the new chocolate, it appears that LG has fixed the major design problems of the original... coincidence?Please, please dont buy the original chocolate. I would hate to see others have such an unreliable phone.