I had a RAZR before this, so its a huge improvement. The screen is very vibrant and I love having a full keyboard. I read the online manual from samsung and very quickly learned how to use most of the phone features.Pros- Excellent screen.very fast internet in 3G areasfull keyboard for quick textingeasy navigationconsbattery life with regular batterysometimes freezes upcant make the phone ring and vibrate (bad for noisy places)annoying confirmation screen after sending text messagesannoying at&t; startup (flying whooshing fiery balls, very loud)