After owning this new phone for 3 months, half of the screen went blank. Samsung would not repair this--you have to go thru many customer service people to get nowhere. The phone was not dropped and has no scratches on it. One rep said you can't have keys in your pocket or it ruins the LCD screen! Who would make a product like that? One rep said whenever the LCD screen is bad they say it is 'physical abuse' and don't fix it--they've got this one down. Save your time and money--don't buy this phone!