My Treo 700w has become a perfect compliment to my work laptop. For better or worse, my Treo has become an intregal part of how I do business. It works (usually seamlessly) with my Microsoft Outlook and calendar (My phone vibrates 15 minutes prior to all of my meetings). My Outlook contact list (and all of those phone numbers!) are instantly transferred into the phone's contact list- it really has revolutionized the way I organize all of my business trips! On a trip I list all of my visits, agendas, contacts and directions into my Outlook account and presto they are linked straight into the Treo and available to me while I am on the road.Other features-- Internet connectivity - sure it is "watered down" webpages, but it does give me pitch-by-pitch updates on my favorite baseball games!-Pocket versions of Microsoft Word, Excel and Powerpoint- The camera is surprisingly good! Also, you can instantly email any picture that you take.- Will capture movies too.- Verizon V-cast - although I have never used this featureWhat MUST be improved- Very unstable - I have to reset the phone once a day. In fact, just today for some unknown reason my Treo went back to factory settings. This meant that I had to track someone in IT down to "resync" the Treo with my Outlook account (This is not a trivial matter).- Poor reception as a phone... probably the worst reception I have had on a phone in the last 7 years- Battery life = 1 day- Needs at least 1 gig of internal memory - the current version is woefully underpowered.- Opening attachments in emails is hit-or-miss at best.My recommendation- despite its limitations I believe that the Treo 700w is the best business phone out there. The new Iphone is nice- but it will not link to my Outlook account... and that is a deal killer for me. Therefore, I give a thumbs-up to the Treo 700w, but I can not wait for the next generation!