Great, compact unit. I like the idea that you can switch from left to right ear. Reception @ the other end, according to the few people I've asked is like I'm not wearing a headset. Like most manuals involving cell phones and accesories, this one is really bad!!! I'm still trying to figure out how to use voice dialing - the manual tells you no more than that it's capable of doing it. I've tried changing simple entries, like our house phone to "home" which works only once in while. When you try to dial a specific number, which is one of the prompts, I have yet to get it accepted. I want to think there's an answer, but will need to call customer support, which shouldn't be necessary for something this basic!