I did a ton of research b4 buying this phone. Only had it a week so still getting familiar with it. But so far it's great was highly rated on cnet by both editors and users. all features are great. couldn't believe only 2 customer comments on amazon so decided to weigh in. people initially put off by the swivel and maybe the size but v light carries well in your pocket. Verizon store told me when it first came out they didn't sell any but now they can't keep in stock. People discovering it. Only prob is short battery life may be I have a faulty battery will check this out. Seems to be a common complaint with lots of phones.