This is the 8th headset I have tried. Most of the ones I have purchased work very well with a cell phone, but not so good on a cordless phone. Same with this set... Very comfortable to wear. I can hear those I call really well. Those that I call need to be able to hear me too! The volume on this mic is better than most I have tried, but is still low. If you are talking to clients on the phone all day, this is important. I have a good Panasonic cordless phone and have yet to find a headset to use with it that has a strong volume. Still looking.