The first test that I gave this phone was to take it to work with me to the bakery department in the supermarket, {where I work} and inside the walkin freezer with the door closed, I had no problem getting my voice mail. I called a friend {no problem } who also called me back. Great reception and a great little phone by Sony.Very easy setup, and easy activation by Cingular. The keypad has a great feel to it and it is nicely backlighted in a deep blue color I think this phone is just super . Go for it!