So I've had mine for almost a year now and I've replaced it three times. the first one the speaker died and the slot that holds the stylus quite holding it. the second phone drops signal for no reason and number three just got here so who knows yet. The other reviewers speak the truth; if you read reviews you need to be okay with its flaws to be okay with the purchase.I definatly love having a small pc in my pocket; I can get my email, read rss feeds, get weather updates, and play games. Its weak as a phone in regards to no one handed dialing and I hate its contacts list without using the stylus. Its camera is barely a 1.3 megapixel, its slow to adjust to lighting changes like from inside to a sunny area. The processor is dog slow. You can compress movies in .3gp format at 200 bandwidth and they play but soon enough the video and audio is out of sync. I doesn't multitask too well and without software its has little software bugs like not closing the active window when you click the red X.Overall I like its features but If I could find a faster device running windows mobile 5 that plays movies and is thinner (this thing is huge), I'll be posting this baby on amazon in the used section :)If you buy one; a one gig mini-sd is a must own!! only 30K on-board space.