Sleek looking phone, very confortable to use but definitley a bit of a dissappointment from a use standpoint.Dial out fails when my wifes no-name brand on same serive (cingular) at same location at same time works fine. Not uncommon that it fails to complete a connection even with 3-5 bars of signal streangth.Menue system is "non-intuitive" but that seems to be typical of Moto phones compared to others I've had. (granted this is subjective)Camera pics are blurred and again not as good as my wifes off brand. Same pic in the same place at same time.Web browser is one of the bright spots of this phone.Bottom line I probably would not get another no matter how kool it looked.