Received the phone with lighting speed. Perfect condition. Emaculate. The friend I gave it to as a gift, just removed the SIM card from his old phone and slid it into his New Moto Razor. Worked perfectly. Same phone number and he kept all his numbers in his Address Book. (By the way, before you remove the SIM card from your old phone, make sure each of the numbers in the address book are saved to the SIM, not the phone itself.) We live here in San Jose, Costa Rica (GSM), and my Costa Rican Friend was almost in tears. I didn't tell I bought it on Amazon for half the price he would pay here. Now he get no work done at the office because he's busy figuring out his new toy. The best gift he's ever received. Money well spent. Amazon is always solid. EBay?... 2 out of 3 at best.Daniel in C.R.