I did a fair amount of research on this phone before purchasing it outright. I had an existing Motorola phone, but those tiny things with tiny numbers were starting to hurt my eyes. I really liked the design and size of the RAZR, but we all are aware of the issues with those. So, I went and bought this phone with high expectaions. They have been met. Three things to address:1. Ebay has incredible cases, covers, etc... that will protect the phone without worrying about those smudges. Yes, those irritate me, and having a naked phone for others to see is not an issue; at least not for me. I have about 4 nice camo snap-on covers, and one black rubberized, that really add personality to the phone. Once again, the choice of options regarding covers for this phone is seemingly endless. Hope this helps those that worry about such matters.2. My only gripe is that I cannot block calls! The Motorola phones had this great option of only allowing contacts, or even blocking all calls. I am not one of those people who needs to be in constant contact with all people all the time. This was an awesome feature to have. But alas, the LG does not have it and I hope the designers will think of a way to incorporate this into future phones.3. I have never used speakerphone so this was not a concern for me! I have 4 Bluetooth Headsets (3 Plantronics and one Motorola), and all work flawlessly with this phone. I am hoping PA will go the way of making it an offense for people to use cell phones while driving! With modern technology, handsfree is certainly safer, albeit smarter!In sum, a great phone that can be manicured to cover those smudges!