I've been using the 8700 for about a week and I have to say that I am thoroughly impressed. It is my first blackberry, I had been reluctant to purchase a blackberry in the past because of complaints of poor phone functionality and sound quality. I also could never find a blackberry that had the features I really wanted. The 8700 packs EDGE connectivity, bluetooth, a great speakerphone, and an intuitive interface into a surprisingly small and elegant device. I previously used a Nokia 6620, and the phone quality is a dramatic improvement. I cant say enough good things about this phone. Like I said, I've only been using it for 2 weeks, so I'm interested in how well it will hold up to the abuse I am destined to put it through. Hopefully I wont be let down.