A year of contract is over, time to get a new phone. (Hey, your monthly fee of the first year is subsidizing your phone cost. Why isn't it getting any lower after 1st year?) Finally T-Mobile comes out with Razr, and Amazon offers it free after rebate finally. Cool phone for free! Sounds like a good deal right? Keep on reading.Amazon item description suggests that this phone comes with email client. Yes, it comes with email client, but T-Mobile intentionally crippled it so you have to use far inferior "Get More" WAP mail from T-Mobile. What I don't understand is that a customer has to pay for GPRS anyways, why bother crippling email client?Phone OS is weird. Phonebook is not easy to use, comparing to Symbian. However, Razr responses better than Symbian phones I have used. Bluetooth transfer between Razr & Powerbook is slower than Nokia 3650 & Powerbook.This phone is a quad-band, so you know if you ever travel around the world, there must be some provider able to give you the phone service. But if you only stays in the U.S., it only uses 2 bands.However, I would have to say that this phone is way overrated, at least for the U.S.-TMo version. I would cry in vain had I paid for this phone.The phone construction is not considered good for its class. You can feel that it is constructed from cheap materials and made it look like something expensive. Battery door is hard to put in place, even harder to make it align with the phone . All "smart" buttons are flimsy. A630's is even better than this. Sometimes, the main screen touches the keypad, so you get annoying marks on the screen. Oh, and keypads are flimsy too.What else?The carrier is too cheap to give you necessary accessories! In full, non-crippled package, you get all of them. Well, since the phone is free, I won't complain too much. However, T-Mobile omitted the 90 degree USB adaptor. If you are holding the phone & charging the phone at the same time without 90 degree USB adaptor, you'll find it hard and uncomfortable to do so. It's just a sub-dollar part, and T-Mobile is too cheap to give it away for free.Camera quality is so-so, I didn't expect much from it anyway. Screen quality is pretty good, but it sucks that when the backlight is off, you can't see ANYthing on the screen unless you're outdoor or look really hard at it.Form factor of the phone is good. It's small & compact. It has external antenna connector that can be helpful if you have to use the phone in a spotty area. I guess these are only good things for this little crippled phone from T-mobile.Conclusion :This is just a look-good, feel-good phone. Don't let the cosmetic fools you. It's not as good as it seems. You may have bragging rights & all coolness factor using this phone, but this phone is way overrated comparing all the crucial factors of the phone.If you want a cool phone, go ahead. You can't go wrong here. But if you are looking for a practical & reliable phone, look elsewhere.I have never used Motorola GSM phones for years. (And last time I used, it sucked big time.) I decided to give it a try again this year, but I think Motorola has dropped the ball on GSM phones. There are many excellent GSM phones in the market, but T-Mobile doesn't bother selling it. (Or selling without crippling it first, for that matter.)Oh.. I missed StarTac.