Note: this review is for the V300, which is the predecessor for the V330.If you're looking for a phone that checks all of the boxes in a feature comparison grid, then look no further. This phone does just about anything you could want it to do, which is the reason I bought it. The problem is that it doesn't do any of those things particularly well. One glaring example is the speakerphone: it's a very nice feature to have, but you can't use it to dial a number or answer a call. Your call has to be connected for a few seconds before the speakerphone can be used, which makes it pretty worthless if you intend for it to be a hands-free device.Functionally, I haven't had too many problems making the phone do what I want it to do, but the user interface can be counter-intuitive at times, and I've had several scenarios arise that make it clear that this phone underwent little to no usability testing. For example, if you miss a call or receive a message while you're on the phone with someone else, the soft-key functions change. That makes the phone behave unexpectedly if you're not looking at the screen, like the other day when, instead of turning on the speakerphone, the phone put my wife on hold and called my voicemail.Perhaps my biggest gripe about this phone is the charger design. The connector for the charger is a small, delicate piece of plastic with multiple pins that have to make contact before it will work. It's extremely susceptible to damage, and any debris whatsoever (such as dust, dirt, or hair) will disrupt the connection enough to prevent it from charging. Why they won't use a simple pin connector (like Nokia, Sony/Errickson, Kyocera, Samsung, and others) is beyond me.All-in-all, this phone has too many issues for me to recommend it to anyone but the most patient of users. Trying to get it to charge can be a maddening experience, and after a year of use, the user interface still baffles me from time to time. I still can't decide if I'm going to use my "Customer-since-1998" status to get a new phone, or if I'm just going to dig my old Nokia 3390 out of the closet, but I do know that either choice will be better than continuing to use this phone.