This is my third smartphone from Verizon Wireless, and the first one I have been really unhappy with. Here are just some of this phone's significant problems:- This is a fairly obscure model of Korean-manufactured phone (Pantech), so it is extremely difficult to locate batteries and accessories for it.- The phone comes with virtually nothing. No belt clip or carrying case, no extra battery, no desktop charger, no travel charger, no data card (all of which came with my previous Samsung smartphone from Verizon). Just a USB charger/data cable and wall AC charger cable.- The recharge slot is located in the phone itself, and there is not a desktop charger made for this model, so you cannot keep a spare battery charging while you use the phone (unless you own two of them).- The recharge slot is a proprietary custom one, not USB. So if you do not have your custom charge cable, there is no way to charge the phone.- Unless you're a ten-year-old girl, the default ring tones that come with the phone are absolutely ridiculous, so you'll have to download and install real ones.- The circular navigation pad and middle "OK" button are all perfectly flush, so you have to physically look at the phone and push very carefully to use them. Even then, I am constantly hitting the wrong selection.- The volume up-down buttons on the left side of the phone are too small and much too low on the phone, making it very difficult to use while talking. Instead, they should be located where the Mini-SD card slot is.- The screen brightness is very poor, and there is no option to adjust it. It's almost impossible to read in normal sunlight, so you have to hold your hand over the phone to use it outside.- The built-in camera is extremely low quality. And don't forget, you can't use it outside in the daytime anyway because of the screen's poor brightness.- The back of the phone is not flush: the bottom two-thirds is thinner than the rest of the phone, making it uncomfortable to hold and difficult to open with one hand.- The speaker has a very narrow range of use, so if your ear is not perfectly placed over it, the call is very difficult to hear. And don't even bother with the speaker phone: the sound is so garbled as to be almost unintelligible.I have been using this phone for over three months, and I'm about to throw it in the garbage and go back to my old Samsung i600, which thankfully I kept. Do yourself a huge favor and avoid this one.