I am a self-proclaimed klutz and have broken multiple phones in the past by dropping, sitting on or other ways. I have not had any problems with the i530 to this date. I have dropped it multiple times, once down a flight of stairs and it works every time I pick it up again. As long as the service is good in your area (...) you will not have any complaints with this phone. I have not charged it in 3 days of heavy usage and it finally is giving me low-battery warnings. If you have coworkers, friends etc with nextel and are thinking of this phone, I would recommend it to anyone.