I unforntunately have had this phone for a year now and have hated just about every moment of it. My phone drops calls at least once a day, even if I have a full set of bars at the top. It also constantly says "emergency only" and won't let me get a call out. And most everyday, I can have four whole bars and it won't let me get a call out or receive a call. Could be my cingular service which I'm not fond of either, or the phone. Either way, spend a little more money and buy a better phone than this.