i dont know why people say this phone is so bad. I used to have a T720, and this phone reminds me of that one. If you dont like the menu you can change it, the camera is decent, the conection is good, and i havent dropped any calls, and the speaker is ok.. ( iam hearing impared so im sure its actually louder then i think) i love this phone. The problems with the charger dont seem to be an issue, if you know what your doing you can figure it out. its not rocket science. i had a little problem with the car charger but i cleaned off the connectors and it worked just fine. now im just waiting on my bluetooth headset to see how that works. overall its a great phone