I really enjoyed my Moto Rokr s9's for the first week. Then the touch buttons to turn the sound up and down stopped working. Then the move 1 song back button stopped working. Then today the volume, which I can't control via the buttons on its own went down while I was wearing them without me doing anything. And I can't get the volume back up because the buttons stopped working. Fortunately Amazon is sending me a replacement, but I am expecting better quality out of these. If not I will lower my rating to zero stars.