I purchased this phone as a gift for my wife, who wanted a "flip phone", but didn't want to learn how to use Motorola (she's had Nokia for the past few years). This really is a great phone - it has full functionality that you expect from high end Nokia phones (e.g. syncronizes with Outlook and other Microsoft Office products); easy to navigate around and with cameras, MP3 and video and PTT, has everything you could possibly want. The only downsides are (a) the keyboard is a little hard to get used to - but after a couple of weeks even that becomes less of a hassle; and (b) the camera is good for outside shots, but not so good for inside with poor light - but as another reviewer said, buy a camera if you want good quality shots. For spontaneous snap shots and video (e.g. of your kids playing at the park), it's fine. 4 Stars as a phone - 5 stars if you're a Nokia user looking for a flip phone.