This thing is just great. Have had it for about two weeks now and am very impressed with it in just about every way.The sound quality is excellent for both parties. The same holds for this phone when using speakerphone. This is definitely a feat considering the electrical requirements of a loud, clear speakerphone. It also allows for very good pickup so the person you're talking to won't even know they're on speakerphone. This phone has two great speakers which boast a remarkable amount of sound (even in the low-frequency response range, surprisingly). When you download or transfer MP3s, you may notice the sound actually comes in stereo (two-channel) output. This makes the songs you play sound even better.The camera is also quite incredible. Its ability to take 1.3 megapixel shots is uncanny. Definitely better than my first digi-cam. This is without a doubt the first and only phone camera I have seen that takes pictures actually worth saving and printing. Even the RAZR's VGA resolution doesn't touch the 1280x960 resolution. VGA is 640x480, which computes to a mere 0.31 megapixels. This is exactly 4 times more pixels per shot!! You can full-screen your shot on a computer and still retain full screen quality.Many other great features abound, including the MicroSD expansion slot. I have a 1GB MicroSD card in the mail (do not confuse with MiniSD which is actually much bigger than the pinky nail-sized Micro card). I will then be able to get several hundred songs on here for free, rather than paying $15/mo. for verizon's lame VCast service which only lets you download songs they specify. Another irritating thing about verizon is that they limit this phone's bluetooth capabilities. They do this so that users cannot share ringtones and pics for free in a peer-to-peer manner -- you must get it through the network, which requires the monthly fee. However, this phone has more bluetooth profiles enabled than any other under verizon. Play/pause, next, and previous buttons on front side allow you to choose music with the thing shut - VERY cool. Also, cool flash UIs - this phone actually allows you to change display themes, not just colors. This means entirely differently operating menus and the works. Finally, the interface is very condusive to easy use. It gives supreme functionality without making anything confusing or overwhelming. In other words, if you are a power-user interested in implementing all of this phone's features, you will be happy at how much there is and how easy to use. On the other hand if you are someone who just wants the essentials (1 phone number per contact, etc.), you won't be confused by an over-complicated interface design.The only complaint I have is regarding the service (Verizon). The phone itself is phenominal and hasn't given me one problem. It features top-end technology in a very attractive unit. I just hope I don't bust it in the next two years, although i probably will, lol.