I've been using this phone for about 5 days now and the thing that bothers me the most is that the ringtones are too quiet (can't hear the phone ring in a loud restaurant) and there is no Vibrate & Ring at the same time option. It can only Vibrate THEN Ring. The vibrate is also really weak. So if you're like me and you hate missing calls, maybe you should look at some other models.However, the construction is solid and the phone looks real slick. I believe its the smallest phone that Verizon currently offers and possibly the best looking. The reception on this thing is also clear and up to par with my older Audiovox CDM-9900.Pros:-Small and Stylish-Good battery life-Extendable antenna-Clear earpiece-Easy navigationCons:-Low volume ringers-Weak Vibrate-No Speakerphone-Setting the Call ringer to vibrate does not set the message notification to vibrate, its a separate control. So you could be in a meeting and get a text message which will make your phone ring even though you set the call ringer to vibrate. Be careful.One tip about transferring phonebook entries over to your new phone. If you ask the right person/right store, you can get all your phone numbers transferred from your old phone to your new phone in a matter of minutes. The Circuit City I went to had this machine where they connect both phones (old and new) at the same time and do the transfer. This saves ALOT of time!