This is my first Bluetooth Headset and overall I am pleased with it's performance, especially for the price in comparison to other headsets. I paired it with the LG Chocolate which was a much easier process than I expected. The volume of the automated voice from my phone when I try to make a call using the headset is very weak, even when the volume is all the way up. But when I am actually talking to someone, the volume is fine. Also, Trying to use the automated feature of the phone with the headset is difficult when the phone starts to call the wrong number because it didn't understand what I said. I believe that is actually a problem with the phone's voice recognition rather than the Bluetooth headset, but one of the purposes in using the headset is to be able to make a call without holding the phone.When I received the headset there were noticeable scratches on the plastic housing.Even with these minor complaints that I think are more related to the phone than to the headset (other than the scratches), I recommend this Bluetooth to anyone who wants a headset at a good price.