I've had this phone for just a little over a year. First problem i've had was the charger input going bad on the phone. I took it to the sprint store and the manager told me this was a known "defect" with this phone.. so why are they still selling it?? so they replaced my charger with the different style.. great.. but that didn't help that fact that I had a 30 dollar car charger that was now useless that they wouldn't replace2nd issue, which has just gotten worse as of today. the hinge is almost completely broke, its now broke on both sides. therefore my phone thinks its open when its not allowing my backlight to come on and draining my battery, furthermore.. when it is open, it goes back way to far and makes it uncomfortable to use.. now.. i've read a bunch of other reviews on the internet about other people having the same problem with this phone. but not only that, my coworker had the same phone and had to replace his due to the fact that his was so bad his phone thought it was always open, also one of my best friends who lives on the other side of the country and HIS friend have the SAME problem.. there is something wrong with the design and sanyo should be replacing these.. DONT BUY THIS PHONE. what a waste of money!!!!