I work form home and get stuck on conference calls. My arm cramps holding a phone and I find speaker phone annoying. This item is cheap-cheap compared to a Bluetooth device and it works great. Hands free, I can do real work while others drone on the conference call. It isn't going to win tech fashion awards, and your kids will mock you. But the hearing and speaking features make it as good as a handset, and you aren't likely to find it too useful outside the house. It should also work as a PC microphone for recording stuff.