I am loving this phone, along with the Cingular service. I switched over from using Nokias on T-Mobile, and the difference is pretty astonishing. My order arrived very quickly, and excellent condition. The phone itself is very easy to use, with an intuitive UI and astounding features. Unlike other carriers such as Verizon, Cingular doesn't disable phone features, so everything is intact, including the ability to upload your java games and apps directly from your computer, along with ringtones, pictures, themes, etc. This phone will also synch with a Mac or a PC, which is great for those of us that use both. A great phone for a great price.