i loved the size. the clarity. reception. all that was great. what sucked about this phone is how its pretty difficult to hit the menu button, which is dead center on one button that shares 4 other commands.Window & case scratches more easily than any other phone i've had.The other thing was the rubbery covers for the lights. those come off eventually adn now my less than 1 yr old phone looks like crap.NOT ENUF MEMORY! i had to delete a lot of included features just so i can use the camera feature.