i bought this headset after doing some research.I have seen that 80% of the customers are happy and the rest 20% very unhappy....So when I bought it i knew it was kinda of risky.I use it with my laptop for skype and I use it with my mobile phone - nokia 6230.my main problem is in the connection. the pairing procedure is easy but once in a while I have issues find the device that is already paired.In the computer I can understand that that it might be the fault of the bluetooth driver i am using by in the phone....Also the voice quality is OK. definitely not clear.