This is a great phone. I researched every phone on the market and went through three that I bought and sent back before I found this one. I mostly wanted a phone with great sound and battery life and one that could have a variety of ringtones. This one allows you to make ringtones from your own music instead of having to sign onto some service. Everyone I speak to says the sound is very clear and realistic with no background noise and the battery life is outstanding. It also feels very solid and well built. The keys are all a little small and I haven't quite figured out all of the stuff it can do. It does have this wierd but amusing game? that teaches you guitar chords. I play guitar and wasn't expecting it but it's a nice refresher as it has all the upper neck chords.