First, the pluses: great speakerphone, great voice dialing, nice two-way hinge, connects to my bluetooth headset easy as pie.Minuses include: teeny, tiny, ridiculously small buttons that a person with large hands will find frustrating to use. Music sounds tinny on the speakers, no universal headphone jack.I've had this phone for nine months and dropped it countless times. It is durable, but the small buttons are a pain in my patoot. I think I might have been better served with an Envy.