I would not recommend this phone. I bought mine used on Ebay because I thought Blackberry was a good product. It worked fine for about 2 weeks and now it chronically drops calls and says there is no service. I don't know if this is the fault of T-Mobile, my carrier, or not. I put my SIM card in another phone and it shows 5 bars.The address book is really clunky. It takes too many steps to get where you want.The web page support does not seem to answer many questions.You need a "patch" to fix the Daylight Savings Time problem with the calendar.