I've owned this phone for over 1/2 a year. No major problems at all-- I honestly have never had "Volume spontaneously shuts itself off" or "Spontaneously resets to silent or vibrate" or "go anywhere from no bars to full bars on my signal without moving"... I don't know, I feel some of these comments might have resulted from bad care, however I always put my in my bookbag, and I'm sure it gets bumped around too. The only problem i CAN agree on is that "Charger connection is a terrible design does not fit well, and has to be manipulated to begin charging", but all I do is just push the plug in a little bit and hold for 2 seconds. It works.My overall satisfaction with phone (1-10): 7PROS:1. Camera phone!2. Stores lots pics (I have at least 40 pics and that only takes up 1/2 of my pic memeory)3. Scratch resistant faceplate/battery cover4. I like the voice recording feature... I don't know why, it's not like I actually record anything useful, but I think it's another cool feature. It also has MP3 ringtones.CONS:1. This is my first camera phone, but I noticed that it's not as fast as my old v60 in terms of the buttons responding, especially when you flip through pictures. (But of course, v60 wasn't a color phone nor was it a camera, so it had less to process.)This relative "slowness" also applies to when you flip the phone open. Sometimes it may take a second for the screen to pop on.2. Size--it's not that small (I would have preferred my old v60 with Verizon if they weren't so expensive--so I had to switch).(I actually didn't pick out this phone myself, my sister got a combined plan with me so she picked it out.)3. Even though the faceplate is scratch resistant, you can't switch it by yourself (well apparently you need a T9 screwdriver or soemthing). So you'd have to buy the screwdriver and figure out how to install a new faceplate. (Again, I'm mostly comparing this to my old v60, which did not need tools to switch faceplates).4. Light-up buttons aren't clear-- some of the buttoms are dimmer than the others. Also, when you first get the phone, the buttoms seem weird b/c they are not all the same size-- if you've ever seen one you know what I'm talking about. But you'll get use to both things I just mentioned.Overall, I think this phone is a decent phone for anyone who likes its size and style. I wish it was a little smaller, but I can deal with it. Can't really comment on reception b/c it's the first time I've used this service, but I think it's pretty decent--never got cut off where I should've had reception at least. All I can say it, if you're not paying monstrous amounts for this phone and you like the style, go for it.