The bad reviews are coming before palm released a patch to fix all the problems listed!!! I have never experienced such a problem with my treo 650, and I have a ton of apps I loaded to it!This is a beatiful phone and it is much smaller than the tungsten c, which i was suprised to see. Soon enough you will be able to use palm's wifi card with it; once the patch is released from palm.When you buy this phone with cingular INSIST that you get the 19.99 unlimited MEDIA NET plan. They will try to make you buy the 19.99 5mb data plan or the 39.99 unlimited, but they use the EXACT SAME network. Check out treo forums for more information. I am using media net after talking 20 mins with a rep. If you continue to refuse, they give up after a while. Most times you can easily have it added if you DONT tell them which phone you have.I RECOMMEND this phone to the highest extent possible! it is IN FACT the best pda/phone combination. DO NOT get the CRACKberry! It isnt worth it. Palm has a ton of great apps that will keep you busy for years!