I don't have this phone, but here's my story. About two years ago, on Mother's day, there was a Sprint sale- buy one get one free. My dad, sister and I thought that it would be great if we get a cell for us and one for our mom. (We had a bad experience before-with a different company, someone stole it.) Well anyway, Mothers day past, and mom got a new cell, and my dad, sister and I shared the 2nd one. Now, I am tired of it because I can't really make a call-only on free weekends-because it's a lot of money, my parents say. So I thought it would be great to get a cell for Christmas coming up. I gathered everything that I thought would be nice to have, and I got my 1st, 2nd, and 3rd choices. Today, I was scanning amazon, and searched for cell phones. I saw this one, and all the features caught my eye. I printed it out and showed my dad. I decided to read customers reviews, to see if I didn't know anything that I should have. I'm glad I did. Everybody said that it was horrible that:-ringtones were either too loud or too soft-battery dies out quickly-extra money for certain things that you should get for free-that the phone has a few tricks up their sleeves....I don't want to sound mean, but there is stuff you should need to know. Be cautionous!