I agree with the other reviewer that this phone stores the same contacts multiple times. i.e. same name with cell, home, work and email address would be stored as 4 different entries. So now if you have 100 contacts stored on your phone with four different numbers(cell,home,work,email etc), there will be 400 entries stored in your phone. and if you have to browse through then there are 400 entires to go through. Very very annoying feature.Did Motorola ever tested this phone before releasing. I guess not. What a waste of money. I am giving it 2 stars only because I am able to make phone calls with it!