I am living in the 19th century and just don't want to get a Bluetooth. (Call me crazy, but I worry about brain cancer.) Thus, I continue my struggle with wired, hands-free devices. As far as they go, this one is decent. Fits in/around my ear well enough and allows me to hear people I'm on the phone with very well. However, I have heard mixed reviews from the people with whom I'm speaking. Some say they can hear me just fine, others have to do all sorts of shenanigans to hear me better. I'm in the car a lot so perhaps the background noise there makes it harder to me, but this product just may not be the end-all-be-all of headsets. Decent enough, but my search for perfection continues...