When I purchased this phone I was looking for something durable and small. What I got was the worst phone I have ever had. I have had phones back to 1993 when I had my bag phone. The keys are really tough to use because they are all flat. Reception is not good and the worst of all for me, it is the slowest thing I have ever seen. If you text people, don't buy this phone. I tested it against someone the other day. It took me just as long to get to the screed just to write a text message as my friend took to get to the text screen and send it. It's rediculous! I've had this for 4 months on a two year contract and I'm going to bite the bullet and buy another phone at a rediculous price.