I wish I could keep this phone, but the sound quality is so bad that I have to return it.It has some great features- it's very small, great display, the numbers are very BIG when you type them in on the screen...but the sound quality is awful. I really have to press the phone up to my ear to hear and even then, the other person sounds like they are in a tunnel. At first I thought that my earpiece had blown out or something - the way that your car speakers can blow out- but now I think the volume is just lower on this phone than with others.Otherwise though, it's a nice phone.