As you can tell from the other reviews this is a very good phone and well worth the money but IMO undeserving of all those raves. The reviewers that got poor battery life can be ignored, if they read the manual they would see what they are doing wrong, but there are some fairly stupid, albeit minor flaws in this product that *do* deserve to be mentioned.Motorola's support, in terms of providing clues as to the phones features, is minimal at best. Their web site is difficult to extract any usefull information out of and the manual that comes with it is a joke. Several very important features (features that were the reason for me buying this phone like FM Radio reception and MP3 ringtones) are completely not mentioned in the manual or on the web site. Often the service providers (like in my case Rogers AT&T;), are offering the picture phone service for the first time and are equally unhelpfull as to how to operate the newer features. In other words be prepared to spend a week on the Internet finding out how to use this phone.As for the design of the phone itself, there are a few major drawbacks. First, there is a rather idiotic feature called the "smart button" (ironic ain't it?) which cannot be assigned to do anything, but tries to figure out it's assignment based on the last few things you did with the phone. In other words it is a button that changes it's function all the time so you never quite know what is going to happen when you push it. Great eh? How this could be considered to be usefull I am at a loss to understand.Second and perhaps worst of all is the phone book application in the phone. It is better than a lot of such things in other cell phones but far short of even the most basic PIM contacts application. Considering this is the one application you will be using the most with the phone, I was shocked at how rudimentary and awkward it is. I thought it was a cruel joke until some of my friends pointed out that other cell phones are "worse", but in my opinion there is just no excuse for it. It is Baaaad!A minor, (picky?) annoyance is that the screen blacks out after a while to save battery power, but there is no button you can push to "wake it up" again. Any button you push will wake it up, but it will also perform that function. That is it will send you into an application or switch to another screen etc. So if you are in the middle of doing something and the screen blacks out you are basically out of luck.Lastly, there is a glitch when you try to access the web in that it will automatically try to hook you up to the server. If you decide at that point to back out of accessing the web, (cause it costs money) it throws you back to a screen where it automatically hooks you up again. In other words you are stuck in a loop and the only way out is to turn the phone off rather ungracefully. I still really like my v300, but I wish I knew all this stuff before I bought it, which is why I posted this (rather substantial) review.