I got this phone because my other phone was stolen & I wasn't able to get a discounted phone for a few months. I would use this phone again if that happened but it's not my choice for a phone.I did have a few problems with it acting possessed. It would start dialing numbers when nothing was touching the key pad. I would be on the phone & out of nowhere it would dial #666#006666 etc. I would turn it on & off & it would still be dialing randomly. I used this phone for a few months & this happened about 4 times which isn't terrible but definitely annoying. I like the full letter key board that opens up & I like the internet as well as the other Microsoft applications, but it's nothing you can't get from another phone with the same applications. I have AT&T; service and if you want to use the internet you have to get a different type of internet package in order to use it. It was about $30/month, which is about the same as the Blackberry package. I also had to work with AT&T; to get the phone working with texts which they were able to get going after I called customer service. I think this phone, at least at the time I got it, was primarily used in or from another country which is what I attribute these obstacles to.I would only recommend you get this phone if you can't afford something else, like a Blackberry, or if you need a temporary phone like I did.