I now have had this product for two months. I migrated from T-Mobile's (same manufacturer HTC) to the new platform. I loved the old one, and they have made the new one even better.Strong points:It can be used with one hand! Impossible with the previous model, this one sports new buttons that allows one hand usage (Windows, Mail, Explorer, and OK buttons).It has blue tooth, and it works great with Jabra headsets. I have not found a way to use the Jabra for other than phone usage. It would have been really nice if you could listen to music cordlessly too!It has has a built in Camera. Not the best, but I used it to capture my whiteboard before erasing it, and the pictures are readable.Bright Screen. The old one was bright enough that you could used it as a temporary light to find your way in dark areas (say in the garage)!! this one is brighter and colors are much better.Fast Verizon broadband. OK, so it is not a real broadband, but it comes darn close to being one. Even with the limited space, I have pulled maps from Google, searched internet, and synchronized with outlook. It costs $49 but works. Similar packages from TMobile and Cingular are much better priced and do not work.The SD card slot is now moved from the bottom of the unit to the top and is less likely to fall off.The weaknesses:The battery. It runs low much faster when blue tooth is enabled. I opted for the car charger, it was a good choice.The sound Volume. It is too low. Try to catch the call in a semi crowded area, it is next to impossible. Enter the Jabra blue tooth headset. it vibrates and is louder than the earpiece on the phone. The speaker phone works very well too. You will need the car charger!Overall I am very pleased with this device. Verizon has a $99 package that includes the car charger, a leather case, and the Jabra headset. They also discounted the phone $100 when I added the unlimited internet access ($49). There is not time limit and I could cancel that plan the next day, still enjoying the $100 discount. clearly priced to move, I highly recommend this PDA phone.