Bad things first:The first is the voice recognition is terrible. Sometimes it won't accept what you say. Other times it brings a completely different name--not even close to what you asked for.The second thing is the text messaging software is archaic. It's too hard to navigate.On the good side--the clarity and battery life are great. This is pretty much what a cell phone should make a priority and Motorola does a good job here. the styling is fine, the phone seems solidly build (in China, no less!). So, it gets 3 stars.