I returned my Treo yesterday after 19 days. It you read every review with one or two stars you will get the horrible picture. They are not exaggerating, believe me!!! Mine had ALL the problems mentioned. I love the features of this smartphone, the touch screen, the stylus, the email thread....the phone has GREAT features that just would not work. Luckily I had Verizon service and they took back the smartphone with no problem. I was tempted to get another Treo but I had 19 days of hell with this phone. I loved this phone, I really did not want to give it up. I took a blackberry that works well but I still wish I had the Treo...and it was working. If they get this smartphone to work as it should I would definitely get another one.