This was my perfect phone. I had it for 2 years without a single problem. I loved how everything worked on it, the camera was great, the outside blue cover was perfect so it wouldn't slide around in my bag. But, the receiver speaker died shortly after I passed my two year mark. I had to talk to everyone on speakerphone which was a royal pain. I called T-Mobile and they apparently know about this problem, but still sell the phone. Judging by the rest of the reviews, this has been a problem for a lot of people.The other major problem with this phone is that sometimes it doesn't feel like charging. I would have plugged it in and it would say that it was "unable to charge". It only happened a handful of times, but again...juding from the rest of the reviews, it sounds like a major problem.It's too bad the hardware of this phone didn't hold up b/c I loved the features of the phone.