I bought the Pocket PC the first week they came out. I love the way everything synchronized flawlessly with my PC. I love the FACT that I do not have to carry two (2)separate items with me (pda and phone). I love my plan with T-mobile--- it gives me enough minutes I need every month without me worrying about my monthly bills going out of control. The problem started when the phone first froze and all the calls to third level support from T-mobile can not do anything to help fix it. They did exchange the phone with a new unit after 2 weeks (more or less). The main problem I had with the Pocket PC is when I tried to use it as a PHONE....it does not work..plain and simple.if I want to use it as a PDA, it works flawlessly, If I want to use it as a phone, 98% of the time there is no reception or the bar indicator will only show 1 or 2 bars. I went back and bought a regular phone (Nokia) and I can use it as a phone nowadays and I am using a sony clie as a PDA right now. If you are thinking of buying this ,,pls be warned..unless you need a very expensive paperweight...coz it can only works as a pda (if you want to carry this versus a smaller pda - size that is available out there) and it is literally useless as a phone. Until the manufacturers can clean up their act. I will be carrying 2 things with me. ....