What I like most about the Novophone, is how well they've managed to reproduce the look and feel of the classic Henry Dreyfuss "G" series handset (which was the most common handset found on Western Electric phones back in the '50s, '60s and '70s, and is still the standard handset for payphones in North America). The weight and balance in your hand feels perfect, and even the phone cord feels like the genuine article.Unfortunately, looks aren't everything, and the sound quality of this handset leaves a lot to be desired. Although people on the other end of my calls could hear me (they typically seemed to think that I'd put them on speaker phone), the real problem was on my end, where I found that even with the volume all the way up, the sound coming out of the handset's speaker just wasn't loud enough; there was a mismatch between how loud I sounded to people on the other end, vs. how loud I sounded to myself. Basically, you don't hear your own voice the way you do on a regular phone, which just doesn't sound right. I also know this wasn't just because I had a bum handset because I actually bought two Novophones--one with the "Multi-Function button" and one without (because I actually found the button's placement to be annoying).Things were made worse in my case because of the fact that I wanted to use it with my iPhone 4. The Novophone ships with a 2.5mm plug (designed to fit the standard jacks on older phones), which means that to use it with most newer phones, you'll need an adapter. In my case, I had to get a 4-pole 3.5mm to 2.5mm adapter so that I could plug it into my iPhone's standard 3.5mm jack. Besides the fact that it cost me $8.95 + shipping (from Novophone), the worst part was that the adapter doesn't fit into the jack very snugly , with the result that any tugging or movement on the phone cord generates static and audio feedback. One person even said "bless you" because he thought I'd sneezed! So basically, not a good experience.However, my story does have a happy ending: Despite my disappointment, and because I still loved the concept of using a handset instead of holding my cell phone against my head (or dorking around with a bluetooth headset or annoying people by putting them on speaker phone all the time), I ended up buying a Moshi Moshi handsetNative Union MM01H Moshi Moshi Retro Handset for iPhone, iPad, Blackberry and Mobile Phones (Soft Touch Black)which although not as "retro"-looking as the Novophone, has fantastic sound quality and a snug-fitting 3.5mm plug that fits perfectly in my iPhone 4 (even with the bumper case on). So if you're thinking of getting this for any phone with a 3.5mm jack, I definitely recommend going with the Moshi Moshi instead.