I love this phone. I've wanted a p-series phone for like 4 years now and once i got enough money, i bought it from amazon. Before buying it, i read all the negative and positive reviews about it on this and like 10 other websited. i made myself research for like a month on the phone because i dont just want to waist 600+ dollars on a phone that turns out like crap. But i went for it anyways and it turned out great. It is very easy to use for a pda. Before this i had a sidekick 3. After the sk3 i bought a t-mobile mda, but returned it because it was too confusing. That was my biggest fear buying the p990, but it proved me wrong. I also have NOT been experiencing and random shut-downs or long wait times. It's actually alot faster than my sk3! The screen resoulution is outstanding for a touch screen. the camera is awsome and i love that it doubles as a flash light. The buisness card reader ACTUALLY WORKS! I tested it with a buisness card with a website, e-mail, phone, name, and company name and the damn thing read everything and saved it in the phone book flawlessly. Wi-fi works great too. I connected to my Hotspots account and the phone performed great. 3G is kinda usless for me right now scince t-mobile dosent offer 3g, BUT! i just read that t-mobile just signed an FCC contract to roll out a 3G network in 07!!! So the video phone with soon come very handy. Overall, its the best phone ive had yet. Great look, intuitivness, and sound quality. It truly is THEE PDA Killer.