You can't have too high expectations for such a cheap headset. Everything about it is fine and reasonable for the price i.e. sound quality and comfort. I would however have been happy to pay double the price for double the quality and comfort and then it would be perfect. The most annoying part about this is putting it on as you have to loop it around your ear and to do this, you need both hands. I think Jabra is one of the few headset manufacturers that make such a wide range that is suitable for my DUALphone VOIP/DECT cordless phone.