I've had lots of phones in the last 12 years, but this by far is the best. --- I'm referring to the T720i that I use with Cingular. I've had 3 or 4 Nokias and liked them, but this was a huge improvement.....If you have bad reception, blame your carrier! not the phone. I have excellent reception 99% of the time, super battery life, great ease of use! Press a button on the side of mine and they go right to voice mail. Dial by name recognition works perfectly....