Unlike others, there are no volume problems experinced on the receiving end. Once a friend had trouble hearing me, but only once, out of many calls. While I haven't used it outside a ten foot range I haven't had any drops. Wolume is easily adjustable. Initially, I thought I had connectivity problems, but realized that when you are connecting to the phone you hold the button only so long as it takes for the light to flash once. I had been holding the button too long. All in all I am quite pleased and if I could change the number of stars I initially gave to 5, I would.