I bought this bluetooth from Dbroth through Amazon. It seemed to work fine, as I have had this model before and loved it. However, I soon realized that it wasn't able to answer incoming calls by pressing the headset button. Nothing by dead silence. I emailed the seller and they assured me that they would replace it if I sent if back. Did it and got an email stating they had received it and a new one would be shipped to me. After a couple of weeks, I contacted the seller. They informed me that they had no more in stock and would refund my payment. That's fine but why are they still advertising them as "in stock" on Amazon. In any case, the headset was not as sturdy as my previous one, apparently.