My review of the W800, which is very similar to this one :"This is one of the worst buy I have ever done and without a doubt the worst (and most expensive) phone I've ever owned. I bought mine about 4 months ago and I still curse at it daily. That's how bad it is.So many bad stuff I don't know where to start...1) Some basic phone 101 functions are not included. For example, if a friend sends you a text message to ask you the number of your friend John, on most phones you can access your "contacts" while writing the message, and get John's number automatically. I could already do that on my first phone back in 1997; but no such thing on this 400 $, 2005 phone. You have to remember the phone number or write it on a piece of paper and then type it yourself.2) When someone who is not yet in your contact list sends you a text message, you should be able to use that message to save their phone number, right ? Wrong. On this state-of-the-art phone, you need to pretend to call then, then quickly cancel the call, then scroll through to your "called numbers" list, and from there you can save the new phone number.Another great thing is, if you miss someone's call, the phone will not tell you when that call was. So if you left your phone unattented and you see at 11:30 PM that someone called you, you have no idea when. Was it 10 mins ago, in which case you could call back ? Or what is 5 hours ago ? You have no way of finding out. Great feeling. Another 101 function not included.Just these 3 things give you an idea of how well-designed this phone is.More bad stuff:3. The PC software is horrible and counter-intuitive. It will take hours for you to understand how it works and start transfering music to the phone.4.The mp3 player software is awful to navigate in. Plus external buttons are badly designed and you sometimes jump to another song without wanting it, or start playing songs by accident while using the phone.5. Random exasperating fact : I have a one Giga memory card and there is about 200 megas of free space on it. Yet every two days I have to spend time deleting text messages because the phone cannot save those on the memory card. And you can't receive new messages when the allocated "text message memory" is full. I can tell you, it's a great feeling to have to drop everything and chose some msgs to delete, in order to receive your new messages, all the while knowing you have enough space to store about 4 full CDs on your card.There is more but I guess you got the message. Just don't buy this overpriced, underdesigned exasperating piece of...phone. I am going to post this review on a few sites, I've never done that before but I guess getting pissed off every day for 4-months deserves some retaliation."Buyer beware.