This was my first bluetooth headset purchase for the Sprint Samsung A900 phone. Overall, I found this to be a very well-made product and easy to pair with a bluetooth phone.Pros: Excellent reception indoors and outdoors, I never had any problems with someone trying to hear me or complaining about background noise, no echos, lightweight and compact, fits easily on either ear, 8 hours talk time, good standby time, (I usually charge it every other day), extension piece is close to your mouth for better reception, no battery required, easy to use for call waiting, voice dialing, and other phone features. If the features dont work then it might not be the headset but what your phone is able to do.Cons: This con may be something in my phones features but none the less I experienced it so let me share it with you. When I am on standby and want to place a call, I would touch the button to place a call and nothing would happen. So, I would have to do a fake call, hang up, and then when I would touch the button and it would work fine. Im not sure if that is because it was on standby for too long but that was strange. Also, if you are on the phone and want to connect to the headset there is no easy way. I have to switch it on my phone but again, that may be a phone feature.So, all in all this is a quality item. I would DEFINITELY recommend this headset. I recently misplaced mine so I have to buy another (sucks to be me) but I am going to get this one. AWESOME!