First off, Verizon Wireless has superior coverage and a great network. I love the phone, battery life better then all the phones ive had in the past and ive had maybe 5 or 6 phones already.Has all the features like txt messaging,voice dialing,mobile web and can download ringtones,games, wallpapers etc. everything works really well. The only thing wrong with this phone is the camera isnt as great as other Motorola phones. i know a couple people with Motorola V400's and their camera is noticably better then the V265's camera, But other then that everything is great on this phone.