I'll start off by saying i got a great deal on this phone ($75) so i'm definitely happy with my purchase. For me there are 2 main drawbacks with this phone.The first was noted by another reviewer which is there is no silent way to go from having the ring on to turning it off as it rings at each regression from level 5 to silent, you can't turn it from ringer to silent another way. You can just turn the phone off but thats annoying too since you cant see what you missed.The other main drawback is that the volume is wayyyy too low. When i'm in any sort of social setting I have a real problems hearing what the other person is saying, even at a mildy busy bar with no music on, just the general activity in the bar is enough to have me straining.But that being said I do enjoy the phone, I can usually find some place quiet enough or step outside and i'm in the habit now of fiddling witht he ring volume before i go somewhere quiet or just turn it off when i get in. It's not that big of a deal. I have no problems with anything else, i find it easy enough to navigate and don't notice a lag time when going through the menus. It seems to be really sturdy and looks nice and i never notice it in my pocket. It is so ridiculously thin!! Although some people think it looks really wide when you hold up their phone to it, theres usually about a 1cm difference in width and a 1/2 cm difference in height, hardly worth mentioning. its got a cool camera that takes good pictures and overall i really enjoy it, and at $75 i dont regret my purchase at all. If I had paid $200, $300 or $400 I wouldve been a bit bothered.If I couldve i wouldve given it a 3 1/2 stars since 3 starts is a bit low....