I bought this in April (4 months ago) at a local store. It worked OK, although the sound quality wasn't always the best. This is my first Bluetooth headset, so I don't know how it compares to others. About a month or two ago, the padding around the speaker for the ear started to come off, and it is now completely gone. Also, pieces of the hinge broke off. Today, I discovered that the mic "boom" is broken, making it unusable.