I bought this phone through Virgin Mobile. It is small, cute and has great features.After about 3 weeks, it shut itself off. I thought it lost it's charge and tried to charge it but it wouldn't work. I removed the battery and put it back in and it worked again. The battery was still half charged. I leave it on all the time. This day it was only on about 2 1/2 hours before it turned itself off. Not good.Plus the voice mail icon won't go away even without any messages.Nokia told me to send it in for repair. Virgin told me to send it back for a new, same model phone. I'm thinking about trying to get my money back.Such a shame. I really liked it. I may check out AT&T...I; hate them, too!***UPDATE: Nokia sent me a new one. Haven't had any problems in over a year.