Yes, folks, my first CT-10 was purchased in 2000. I have bought 10 of them. Yes, you read correctly. The phone is FABULOUS. Not perfect. What is perfect?1. Sound is great, which is the most important. I hear everyone great and never ever does anyone complain about the way I sound to them.2. The headset is very comfortable and also comfortable to wear around your neck all day as you carry the phone with you.3. Battery life is just fine. Charge at night and you are good for the entire day and night. The phone annoyingly beeps at you when it's low battery but hey, I'd rather it beeps, which forces me to put it on the base, than need the phone and have no juice.4. The keypad is small but puhleeze, it's just fine. If you want a large keypad, maybe the phone should be a few inches bigger and then a total PITA to carry with you? I don't think so!5. The phone is smaller than a deck of cards and fits perfectly into a pocket, which is the best place to put it when walking around. If you don't have pockets, then you can hang the phone from your clothing, ALTHOUGH not all clothing. Perfect scenario is a scooped-neck T-shirt, just squeeze the phone like a clothes pin and walk around with the phone attached to the neckline. You need a thin layer of clothing of this to work. A high neck shirt won't work.6. People here have mentioned the CT-12, which looks great and is now reasonably priced. NO WAY because it's a 2.4 GHz, which is known for knocking out cable modems and also you can't use a 2.4 GHz phone in the kitchen because as soon as you turn on the microwave (while you're talking), the 2.4GHz phone starts buzzing like crazy. SO FORGET A 2.4GHz phone!! I wish it weren't so because the CT-12 is small and adorable but forgetaboutit!!7. Plantronics stands behind their products. If the phone acts up and it's in warranty, they send you a new phone. If the phone is out of warranty and it breaks or you break it or you drop the phone in a glass of water (I did that; don't ask), Plantronics sells you a brand new phone with a 1-year warranty for $60. You have to send in your old phone of course.8. I've bought 10 because I've given the phone as a gift quite a few times and I've bought several for myself before I learned about the tipo I just gave you in #7.