I have had this phone for a year and a half. Initially I bought it as a message phone, but now have switched to it as my main phone. It has a lot of features for the buck: i like the built in flashlight (it's quite bright), ability to call up phone numbers or set answer profiles using voice activiation (a great feature for seniors), the ability to recall numbers just by pushing the send button and using the down arrows. You can also see missed call numbers contrary to what someone wrote below. It even has a built in tape recorder for quick memos.I think it is a very attractive little unit and fits nicely in your pocket. The reception is TERRIFIC! i've had friends remark about how "clear" i sound on it. a great improvement over my old land line even. I also get clear signals and very few dropped signals.I am on the $34.99 a month plan with Virgin Mobile and that's sufficient for my use. I like that there is no contracts required and you can easily switch plans as your needs change or even deactivate for awhile. I did research before I bought this on amazon and liked the reviews. I have been very happy with the phone and virgin mobile.This phone's marketing is geared for young people, i am middle aged so the ringtones and general marketing on the site don't speak to me. however, i was able to get billie holliday singing "i'll be seeing you" as my ringtone.This is a GREAT value for the money. The phone is well made and has a nice feel to it. I often use it on speakerphone and set it down while i do other things. Easy to use features. It can be used either as a main phone or a 2nd phone.