WARNING- BUY PALM & HANDSPRING DEVICES WITH SPRINT SERVICE AT YOUR OWN RISK!!!!!!!We have bought two handspring PDAs and then two Handspring Treo PDA/Phones. We have used their products loyally for over 4 years. Things have changed.Palm/Handspring has a contract with Sprint. Palm/Handspring makes the phones but will provide NO SUPPORT. You must go to Sprint for help. (Try calling ANY Sprint support number BEFORE buying this product and you will quickly be convinced not to make the purchase. If you can ever reach a human, ask them a simple question such as the repair coverage on the item that you are considering buying. I once wasted 2 weeks trying to get a simple question answered by phone with Sprint. I never succeeded. I did hear HOURS and HOURS of recorded rap music.)When the phone passes out of warranty SPRINT will refuse any repair or replacement service. They tell you that you must buy a new phone.I just spent a half hour with a very nice, young, foreign sounding man with Handspring/Palm. Despite every effort to convince them to let me PAY them to fix or replace the phone or to tell me of anyone who could fix the phone they politely refused any help whatsoever. Sprint must provide that, they insisted.If you check around, you will learn that the cover (the ear-piece of the phone) breaks off on the Treo 300 and Treo 270 on many, many users. Unfortunately these are devices that often require service.If you buy a Palm/Handspring device with Sprint service and it is one day out of warranty and it breaks, you must buy a new phone/PDA without any of those nice new service incentive rebates.You lose. Palm & Sprint win. I suggest you take your business elsewhere.UPDATE- The actual user of the broken phone made one correction to my report above- the phone is actually still under warranty and SPRINT still refuses to fix it. They say the cover breaking off the phone is due to wear and tear and they won't fix it, we need to buy a new phone.