I purchased this for one day and returned it the next. I wanted to replace my Treo 700P with Sprint because I was frequently getting dropped calls where I recently moved to. The Moto Q attracted me because I saw it in a store and loved the screen and thin design. Too bad that's all it has going for it. The EVDO was nowhere near the speed that Sprint offered. In fact, Verizon was even slower than the non EVDO Treo 650 that I previously owned. The worst thing was that when I dialed my home number to check my answering machine it would not recognize my code. If you call any number that prompts you to press a number for anything, the phone is designed is such a way that you cannot input numbers after you make a call. Verizon tech support did not know how to fix this. I had to call Motorola tech support and they told me to switch a TTY setting. Well I did and it didn't work. Then they told me that it was the area that I was in. I am in Los Angeles. How could this be happening in such a large city? Another bad feature was there is no manual control to shut off the display. You have to set the display to turn off after a certain length of time and when you want it back on again you have to keep hitting the center button. If you set the phone to go off after 1 minute and you want to check the time, it stays on for a minute. Nuisance and bad feature. So I'm back to my Treo 700P and just dealing with the occasional dropped calls until I move again at the end of the year. I will say this about Verizon, with the few calls I made with the phone I never had one dropped call and it worked well in my apartment where my Treo did not. One last thing, Verizon is outrageously expensive. Over twice what I was paying with Sprint. 450 minutes with Verizon was $40. I am paying $35/mo for 500 minutes with Sprint. My daytime minutes with Sprint is 7A to 7P. With Verizon it's 6A to 9P. What a ripoff! EVDO with Sprint was $15/mo. Verizon charges $40/mo and that was their special at the time. It's normally $60/mo. As bulky as the Treo is, it is still the best phone out there. I have the Palm OS version. I didn't like Windows at all on the Moto Q. Took forever to boot up...typical Windows.