Lawdy lawdy - this is the best PDA I have ever had.... I used to like Palm more than Windows-based PCs but this one is finally made the correct way....When you pull out the keyboard, the screen's orientation changes so you can see more from left to right. The keyboard is definitely usable! The screen is very sharp and you can view many characters per line. I use it on plains and trains and everywhere without issue. The mail can be setup to work with your work's exchange server and aol and just about anything else....and for aol it self-configures itself once you type in your email address.... I use it for company email, aol email, my calendar, working on documents, viewing images.... I love it! I agree the camera is not so hot, but who buys a pda like this for the camera? Now, when I travel I am in touch everywhere! I can compose a letter at any time or anywhere.... wow, by the time I make it to work, I'm all caught up on my emails and I'm ready to jump into things...This is definitely the PDA to buy!