I am on the phone constantly and was so sick of either holding the phone between my shoulder and my ear, or having to use my speakerphone (which drove my co-workers crazy). I finally broke down an paid my own money to buy this wireless headset because one of my co-workers has one and loves it. I must say that it was a bit pricey, but worth every penny. It takes just a little time to get used to exactly how the "major" and "minor" adjustments work for the hearing and microphone volumes, but by about the 3rd use I had it down. I use the molded earloop (not the headband) because I have really cool spiked hair and I don't want to mess it up. By the way, I am a 55 year old female banker -- so even "mature" professionals can:(1)have cool hair, and (2) learn how to use great technology. Anyway, it took me a couple of days to figure out which size earloop was the most comfortable, but now I just can't imagine working without this great product.