I have had this phone for 8 months. It worked well for about two weeks then it started having trouble connecting. I was forced to power down the phone and bring it back up again for almost every call. T-Mobil replaced it, the replacement was good for about 6 weeks, then it too started doing the same thing. I was annoyed, and did not want to go through the hassle of returning it, so I decided to deal with the problem. In the last week, it has started to not receive calls until after a restart, this, I can't deal with. I am once again replacing the phone. While waiting for the new one to arrive, my screen started to go ( horizontal bands ) This seems to be a common problem for others with this phone also, It's very hard to read and has to be held at a sharp angle in low light to even see the phone book names as you scroll through.Do yourself a favor, pick something else. I don't want this phone anymore, but I would feel way to guilty trying to unload it on someone on e-bay. It may make a good backup 911 only phone for someone, but that's about all it would be good for. You' have been warned.