I bought this item from Amazon this month, April 2006. This is the worst handset i have ever used. When the call gets connected, i can hear a jarred voice of the person on the other end talking. The other person can hardly hear me. Moreover, i have Motorola Razr v3 and verizon service(i always had full signal) What a ripoff!! Luckily, i returned the product within a week and i got full refund from the third party seller of Amazon. But i almost lost $12 in shipping costs. I wouldnot recommend this product to even my worst enemy.