Review is not specifically for the phone but Cingular... All Cingular is bothered about is their money.Cingular has the worst netwrok ever..Pros of Cingular:500 rolloverCons:Customer Service (Worst Ever)No way to track actual minutes used thought they have something known as *646#Takes 90 days to get actual minutes. They say they are doing me a favor by telling me how many minutes i use!!!!!!!!!!!!Can't change ur phone number if u shift to some other state not in their billing cycle. (Please explain me this)Everything other than that.....the worst though is Cingular customer serivce.. no one out there knows what ther are doing. You just keep getting transferred to 10 people and no one actually helps u. They have weird rules.. They cant keep track of our minutes if you go on vacation to a different state in US. Apparently billing cycle is diff.. or whatever that means. They tell after 90 days exactly how many minutes u used 90 days back.. absolutely ridiculous.NEVER EVER BUY CINGULAR.. and EVEN IF U DO DON'T GO FOR FAMILY PLAN. THEY HAVE A LOT OF HIDDEN THINGS.. [...] Tmobile my previous service provider were 100 times better in all terms....