If you bay any Blackbery device you also buy a problem. This is good if you make no change and only use to send mails. They do not provide online help or a mail account to make questions. The Desktop software has pour logic and usually makes what is not expected. The help always referrer to the Administrator or to the manual! So, what happen if you would like to do something by your self? Probably you have to spend lot of time reading the whole book. What happen if you do not have an administrator? This shows you the lake of respect for the costumers. This is definitely not a company oriented to final customers, their target is B2B, and so you have to be careful.