I would rather give this product "Zero" star. It looks good from picture, but once you receive on your hand, you will understand what I am talking about. The battery cover is extreme difficult to remove from the phone.For a phone marked as $400+, it is not worth at all. The phone keeps unresponding or could not power it off. The only way to rest this phone is removed the battery. The N76 I got is really a piece of junk.I bought this phone for my wife as her birthday. After few hours with the phone. She just wants me to return the product back to Amazon ASAP. Don't waste your time and money for this good looking phone.