Ok -I was sketical, I really was...I thought it would be difficult to use, would be awkward, and thought I was taking a chance. I thought there would be tons of features that I would never use, that it was too bulky, etc. Also, had my reservations about T-Mobile.The reality: This little sucker is jam packed with functionality, extremely intuitive controls, and frankly I don't know how I ever lived without this little thing. Extremely extremely intuitive and great usability.Synchs with my Yahoo POP Email account, AIM Mail,Yahoo IM, AIM IM, and so many other features that have been part of my life for years. I've been an avid Text Message user and it has great text messaging functionality.Camera isn't terribly great, but I didn't buy the phone for that.Buy this sucker if you want this kind of functionality, a great phone, and overall I must say T-Mobile coverage has been really solid and has been kicking my previous provider's butt - Cingular.