Honestly, this is the best smart phone I've ever used. It does everything a blackberry normally does with all the usual efficiency. The camera is the fastest working camera I've ever used on any cell phone. The reception is better even than the 8700 which I loved.While it does deserve five stars it has a few flaws:Opening messages is a bit slower than older Blackberry'sFor people who want to swap memory cards in and out often having to take the phone apart is a drawback, for the rest of us it doesn't matter.No video capture (which I don't really miss).Plus'sYou can download files from some email accounts right to the device, as well as files from other places on the web.It does most websites at very nearly the same level as a desktop.When in iffy coverage area's it picks the network up faster than older models.Tip:Holding down the * key in your message folder and then releasing it after 2 seconds will take you to the oldest unread message.