First of all, the phone is georgeous. The cherry red color is rich and dark. The display screen is vibrant and crisp. The red-lit buttons are, well, sexy. :)Personally, I think the touch-sensitive buttons are awesome. It took me a whole 10 minutes to get used to them. I even adjusted the sensitivity to "high". You just touch the pad ever so quickly and gently, and the phone responds with lightening-quick speed.I haven't played with the music, yet. Although, I have downloaded a ringtone. It was quick and painless---except for the $3 it costs. Which brings me to the ONLY thing that I don't like about the phone....Verizon nickels and dimes you for nearly every extra phone feature. *sigh* I know that's part of the game, but, it's still disappointing.On to call quality. So far, every call has been consistantly clear. I've read in other reviews that the call volume is a bit low??? They must need a Beltone 'cuz I put this sucker on "high", and it nearly blasted my eardrum! I've actually set the call volume on low, and it's perfect.Overall, I am relishing this cherry chocolate treat. I've become a complete "chocoholic". Thanks LG for making such a beautiful and fun product!