My company issues cell phones to employees, like myself, who work part of the time from home and on the road. The phones are standard, off the self items anyone can buy, but, because my company pays the phone bill each month, they have networking disabled. That is, you can't download software, games, ringtones, do text messages, etc. But what I really wanted was to be able to sync my contacts off my computer into the phone instead of tediously entering 200 plus entries. So the only way I can do this is by getting the Motorola Phone tools and syncing manually. Since my company will not pay for this software, I looked to Amazon for a bargin. Motorola sells the software for $49.50. I found it on Amazon, from "Export Accessories" for the unbelivable price of $2.95. The disc apparently comes from China as the only English on the CD is the title- the rest is Chineese. I'm fairly computer savvy, so I got it working without problems. All the features work except for media transfers, so I couldn't add ringtones or photos. But my main desire was to sync my contacts from my company's Dell PC, and that worked. It's a little slow, (via standard USB cable), but it works fine. So in the long run, I was satisfied. Since the phone also has bluetooth, I was able to mount the phone on my Macintosh at home to transfer ringtones and photos, (Motorola phone tools is PC only). For most people, they will have the ability to download ringtones and photos from their servcie provider, so this software is not for everyone. But if you have a lot of contacts to load in the phone, it was a real bargin at this price.