I've been protecting my 5x with this case over a year and have absolutely zero complaints. Numerous reviewers have referred to a perceived &quot;design flaw&quot; based on the fact that they are having difficulty placing the unit while contained by the case in their charging cradle. Maybe I'm missing something here, but I never considered charging while in the case to be an intended design feature. Granted, I no longer have the box or literature that came with the case, and don't remember if that was an advertised feature, but I've always taken my PDA out of the case prior to placing it in the cradle. I've never found that to be an inconvenience. It's at most a two step process. As far as the hinges go, I've not only dropped it numerous times, but I typically carry it in my back pocket and sit on it without a problem. The hinges function without a problem. And a lot can be said for a product that can protect a Palm 5x with a 250 pound man sitting on it.