My husband and I both got the Razr for Christmas last year,since our cell phone provider did not carry the phones we had to have them unlocked so they would work on our system. I loved this phone, then one day the screen stopped working, it would still ring and let you dial and then it turned off by itself and would not turn back on at all. I sent it back to Motorola since it was under warranty, but they refused to fix it since they say it had water damage (it is humid here in Florida but that should not affect a phone of this caliber) so my husband got the Razr Black and gave me his silver, which broke a month ago, this time it was the wiring in the flip part of the phone, this was covered and was fixed by Motorola, however I did not know this but when they fix it they relock it and now I cant use it on my system. I would wait until they work out the kinks in this phone, I have owned alot of Motorola phones and have never had this many problems. It is nice looking and has some good features, it also worked great while we were traveling in Europe and did not drop calls as often as some of my past phones.