I bought the Treo 700w phone from the Verizon store in January 2006. This phone has major bugs in it. It hangs up about 3 times a week. I miss calls and I am only notified that I now have voice mail. Verizon has replaced this phone for me 2 times now. This is my 3rd phone and I still have the same problem with it.Push Verizon to get $$$$ off of your monthly data service fee. I did.Good LuckMichael