At first I was pleased with the capabilities of the device; phone, a real Palm, upgraded screen. Time has tempered my opinion. Buggy, poor audio quality, slow browser, tricky to upgrade especially if you're Macintosh-based and an OS that has not substantively changed in years. A great (and costly) disappointment.UPDATE: After 18 months, the speaker quality steadily deteriorated and my outgoing conversations became inaudible. The connection for the charger no longer functioned reliably and the batteries had to be charged in the base unit (had several friends who experienced similar breakdowns). Now only works as a Palm Pilot, and a heavy one at that. Would have to reduce the rating to a 1/2 star if I could. A truly inferior product. Stay away from the Treo! Would think twice about the 700.