I have service with t-mobile and upgraded from a nokia to this phone. I have unknowingly put it in a cupholder filled with water for about 1/2 an hour. Let it dry for a few months and it turned on. I have dropped this phone a million times, still works. The only problem I have ever had with it, is changing ringtones. Sometimes after I have exited out of the ringtone screen, the song i have last selected plays until finished. Probably from all the times I have dropped it. I will never get rid of this phone!!