I bought this product and I had trouble charging it. The CD that came with the product was just a fake copy of an original Motorola CD. The contents of this CD have nothing to do with the purpose. Unfortunetely I have to leave USA, so I could not return this phone. I took this phone to an authorized motorola dealer and they found out that this phone was a used one. They even noticed rust in the inside. This phone was sold as new altough it seemed it was refurbished the technician mentioned. I was completely dissapointed. I would never buy a product from DataVision again. I am sure they knew they were selling a defective item. Be careful, really careful!!!