When I got the phone, I set up all the email prefs, added my phone numbers and tried wireless internet surfing. At first I loved the phone - I had such flexibility to send/receive email and was never out of touch. Very handy!!Then a few weeks later things started happening to it. Without any changes, the email settings were just lost. I was without email access for several days until I had time to take a look at it and discovered that the incoming and outgoing mail servers were wrong. My password was wrong as well.Now I'm getting screen freezes as well. It's not a dependable device - I can set everything up properly (over and over again) and then a few days later it's like I never set it up at all.I don't recommend this product, in fact I'm going to try to return it and replace it with something on which I can depend.