This phone is def a cool gadget but thats about it. Last time I had a Motorola I told myself I would never get one of them again because the thing was a piece a junk. The phone reception was usually below par and volume was pretty lousy. This pretty much is the same deal. The phone portion of the gadget is not nearly the best I have had (my crappy Nokia basic phone sounded better). The volume is weak and I have dropped several calls. The rest of features rule though. Texting with the QWERTY is slick and is the main reason I got the thing, that and it was free here on Amazon with rebate. Idon't recommend this phone if you are going to use it for business too much liabilty here. Its a fun phone just not nearly a perfect as I would like it to be.