I moved from Sony Ericsson T68, so my comparisons will be based on that as a benchmark. First of all, let me say that on paper this new fashion-conscious flip-phone is about the most impressive you can get: Quad-band, Bluetooth, VGA camera, speakerphone, 65k color LCD, dual internal and external displays, 1000 name address book, office tools (calendar, notes, alarm clock, etc.), polyphoinic *and* MP3 ringtones... you name it, it has it. It's small, sleek and relatively light. It even has pulsating color-coded ring-lights on the flip cover! If it's features you want, you can't go wrong with this.But I don't give it 5 stars, so what's amiss? Well, for a start the packaged battery is abysmal. It barely makes it through one busy day without a recharge, and certainly not if you use Bluetooth heavily. Motorola still uses trickle chargers whereas most of the other manufacturers ship fast chargers as default, so it even takes a long time to recharge. I've heard that the optional extra-strength battery will more than compensate, but that's an extra charge and honestly, poor battery life is simply inexcusable.Secondly, the phone book and office tools are still as brain-dead as all Motorola phones. The phone book doesn't have a simple &quot;search&quot; function, which means that if you want to call &quot;Sumo&quot; you can jump to the first &quot;s&quot; entry and then you have to scroll through &quot;Salem&quot;, &quot;Shahid&quot;, &quot;Shujat&quot;, &quot;Smock&quot;, etc. etc. all the way until you get to Su-. Verrrrrry annoying. Also, what's the point of office tools if you can't integrate them with your desktop? Well, you can but you need to purchase extra software from Motorola, and this software isn't the best. Again, Nokia and Sony supply this software free of charge so what's the deal here?In the end, I think the pros outweigh the cons, but only by a bit. There are workarounds for each of the issues I've encountered -- I can buy a larger (and more bulky) battery, I can jump to &quot;t&quot; in the address book and then scroll upwards instead of down, and I can use Bluetooth to exchange one business card at a time to sync it with Outlook and the Palm.On the plus side, hey, it's great to have a decent quality phone camera (it's actually not that bad!), quad-band roaming (with good signal reception!) all over the world, a beautiful bright color screen, and incredibly good looks. Plus, now I can use a Bluetooth (wireless) hands-free kit which doesn't get entangled with the car seatbelts. And that, I think, is the ultimate benefit here.