I was excited to finally get an ear piece that would allow me to be hands free. I choose this item because of reviews and brand rep. But I was diappointed. I could hear everything just fine and it was easy to use, but the callers on the otherside said there was a lot of static on the line. They had difficulty hearing me. When I went back to just using the phone, everyone could hear me sans static. So...this plantronics sits up on a shelf collecting dust. In retrospect, I should have gotten one of the other ear devices.