i am EXTREMLY disapointed with motorola. i bought my v600 over the summer for 300 bucks and loved it for about a month. but then, it went dead. just like that, with no warning and no low battery. it wouldent turn on and wouldent show any sign of life no matter what i tried. i went everywhere to see what was wrong but not even the experts could not figure it out. so i looked up the warranty info and found that it was still under warranty, and that if i just sent it in, motorola would fix it and send it back to me in no more then 15 days. so i sent it, and they recieved it on september 3rd. i expected that at the latest, it would be back at the end of the month. i called and called when it dident come, i talked the people on the phone about a million times and they gave me a diffrent deadline when my phone WOULD be here everytime i called, and every time, that day passed with no v600 at my door. i was informed that it would be replaced because the problem could not be fixed, but by this time, i was already a VERY dissatisfied customer. after talking to all those people on the phone and wasting all my time, and even being hung up on by one, my phone got here today. today is OCTOBER 19TH AND I JUST GOT THE PHONE. that is over TWICE what they said it would be. OVER A MONTH WITH NO CELL PHONE. and thats not all. the replacement is RE FURBISHED and has time on it so i cant sell it. it also has a dent a plastic part, the speaker has a rattle AND the down button on the pad barely works. i dont even want to waste any more time on the phone with motorola. this was the LAST purchase i will ever make from them and i recomend you do the same.