I was very tempted to rate this phone 1 star, but I have had it for over a year (just) with only 1 battery replacement. Now, however, it has decided that when I turn it on it will do nothing; no display, no sound, no button functioning. I have to pull the battery to shut it off. I don't know if a year with only two problems is good or not. My significant other replaced my good Samsung Verizon phone with this one when the Samsung met the concrete floor at my work. I remember at the time saying "Audiovox, huh?" Twenty plus years ago, I worked at an electronics store and the cheapset stuff on the shelf was named either "Emerson" or "Audiovox". The Samsung didn't have a camera which was no big deal to me. This one has a camera and often lets you know it by turning itself on every time the camera button on the side bumps something (usually in my pocket.) Some time later, I discover that the camera has been on when I hear it taking a picture of my keys or Swiss Army knife. Pull it out and the battery is almost dead. That's kind of inconvenient. If you have the opportunity to get a free phone from some place like Verizon, don't choose this one. In fact, I would be leary of anything named Audiovox.