I love the size, form factor, and usability of this headset. Incoming sound is good. Unfortunately, the outgoing sound is a deal breaker. If there is any background noise, this headset will pick it up and transmit it just as loud as your voice. The DSP helps a little, but affects the sound quality dramatically (think overcompressed MP3). I am an attorney and need to talk to clients; I need to sound professional. Unfortunately, this $100 headset does not match the sound quality of a $25 wired headset with a boom mic. I am trying to modify mine by rewiring it with a boom mic from an [...] headset, but so far I have not gotten it to work. I am willing, though, to risk destroying the JX10 in order to have a chance at better outgoing sound.