I had to give this headset about a week to grow on me. Forget about the other Bluetooth headsets you may have had, the 5500 is a different animal. In-ear audio, harder button pressing, small form factor are just a few things. Superior range is a nice feature. I have found that I leave this headset on ALL DAY. I wouldn't call it plush comfortable, however, it is barely noticeable and I forget I have it on. The nice thing with the in-ear design is the fact that you can hear if you are gettting a call in a noisy environment. The beeps and buttons do take a little getting used to, but give the nXZEN PLUS 5500 a chance and I think you will like it.=]