I LOVE this phone. It is so easy to use and lasted quite a long time. I tend to be really hard on phones (dropping them, leaving them in the car when its super hot or freezing cold), but this one is really durable. After two years it finally broke and I wish that T-Mobile still sold this model, which for me is a really long time. I like the fact that it has raised buttons because it makes it easier to push. The flip function is very nice and it is still strong. A lot of other phones that flip in the same manner have broken and what not. I've gotten a lot of compliments on the phone and would reccomend it to others.