From day one these phones were a problem. They were listed as new but when I turn them on there were a history of use. I informed the seller and they were willing for me to return them but I decided to just accept a free leather case being that they looked new. BIG MISTAKE! Within 3 months I had to purchase 2 new phones. Problems include dead LCD, batteries not holding charge, phone turning off in the middle of calls and the list goes on.