This is actually the second Nokia 6085h I have owned the first one quit working after 18 days. The second one although working is failing fast now just a year old. The issues I am having with this model are plenty:1) The screen has a dark dead line across the center;2) Frequent SIM Card can not be read issues (there is nothing wrong with the SIM card have tried several cards;3) It doesn't ring sometimes when a call is received you find out hours later when you go to dial some one that you have voice messages. This has happened numerous times;4) Finding a signal and keeping it ... I live in the shadow of a cell tower owned by the cellular provider I am with and on occasion this phone will say no service or give 1 bar or 2 bars. Very poor for maintaining a signal;5) The camera does really suck but I didn't get it for the camera;6) Holding the phone and placing a finger or any thing over the top outside portion of the screen will cause the person you are talking to not be able to hear you; basically as if your dropping the call;7) Not especially durable, as some have said the plastic feels fragile and it is.Some good things about the phone:1) Good volume control;2) Apps are good;3) I found the menu navigation pretty straight forward;4) Once you get a USB data cable transferring files is easy allowing to select mp3's for a ring tone;5) It is likely a good phone I think I just got unlucky and ended up with two lemons.