I give this phone 5 stars...because it is so pretty! I am a girly girl...so I love that Motorola has made a PINK one. I dropped in once...and the front screen cracked. I wasn't being very careful! I am such a klutz. I got a case for it so that it is protected in my cute little Louis Vuitton purse. I really enjoy this phone because it is nice and compact...and has a big screen. I recommend this phone for all the fashionistas out there. If you are like the girls from Sex and the City...then this phone is for you.