I purchased this plan about a year ago. I got a $200 phone (a very small, very light Samsung with a QWERTY keyboard) for free because of Amazon's rebate or whatever you call it. I was unhappy with my number because most people in my area have the same first three digits, but mine weren't. I called Verizon the day I got the phone and they changed it for me for free.I have no complaints. I love Verizon. Everyone I know has Verizon and I call them all the time whenever I want. My bill is usually about 1000 minutes, and only about 250 of them are applied to the plan -- the rest are free Verizon to Verizon calls.