The Treo is a really easy phone/PDA to learn and to use. It's packed with great features, and it's is truly and all-in-one, too bad it can't pick up the laundry too. Potential buyers, just be aware of the following:1. I could not get it to sync with my laptop with Windows 98. You need Windows 98 SE or ME or above. Solved the problem by buying a new laptop $$$.2. If you're a woman with fingernails, you'll need the carrying case. The rounded smooth plastic buttons on the keyboard are difficult to use without the vynle cover.3. The reception is no where nearly as clear as the digital phones. The reception from my bedroom is at best, really bad.4. You'll spend another small sum on the protable keyboard, cradle, sync cable for travel, car recharger, a second charger and cradle for the office and memory.5. Learn to back up your data. If your Treo crashes, you'll hear yourself letting out a gutteral scream that you didn't know was in you.6. If you're storing pics and lots of data, you'll need more memory sooner than later.7. Get a hands free earpeace so you can be on the phone and look at your calendar and contacts.8. Join a support group for others who want to lynch the techies who write the manuals for these things. It'll take a couple of cups of strong coffee and an 30 minutes before you end up taking the dog out for a walk.9. The stylus unscrews to reveal a pointy end to reset your Treo if it freezes. The Tech line is never open when your Treo gets stuck and it's making a loud clicking sound. Plus, when it freezes, you can't get the help number that is stored on your Treo. Tatoo it on your forearm, it'll be more useful.10. There is no "OFF" button for the Treo and yes, it will freeze on you.11. You cannot drive and use the Treo like your cell phone, you'll be risking your life and the life of every other dirver on the road if you try to type, send an email, or update a contact or calendar entry.12. There is no spell check, so expect that most of your emails will be gibberish or unintentionally funny.13. You can take out a second mortgage to buy the Treo and all it's accessories, but it's really worth it.