I absolutely hate this phone. Everyday it makes me want to throw it out my window. I switched to Cingular from Sprint in August strictly because most of the people I talk to have Cingular and I kept going over my minutes. So I didn't really like any of the phones they had in-store (I went to 3) and I didn't want the Razor and the guy told me that this was the best phone they had and it would definitely get better reception than the Razor. BULL. I am missing having Sprint with my beautiful tiny silver Samsung, I think it was the A670 (that Cingular does not have).1. The reception sucks, and it's not Cingular. My boyfriend and his sister both have Cingular, they live out in the sticks and they both get service just fine and I don't. He has a Nokia, she has the Razor.2. Half the time it says I have full service but it won't ring. So I miss most of my calls and txts cuz the stupid thing doesn't ring.3. You can't assign Ringtones to particular people! What the heck, this phone has an MP3 player but you can't assign ringtones, which I didn't realize 'till I already purchased 3. I called LG and they said you could only assign them to groups, which I did exactly how they told me to and I could never get it to work.4. My old phone had lights on the outside that would blink if you missed a call or a msg, and you could have the option of having it actually beep if you missed a call or a msg, this phone doesn't do that so I am constantly having to check it.5. It is really quiet, both the ring and the voice, and the speakerphone isn't that loud. By boyfriends 4 year old Motorola he had before his new Nokia had a way better speaker.6. It has the absolute worst battery life in the world. Sometimes I won't use it all day, I won't even open it, and the batter will be dead. What the heck is up with that?The only good thing I can say about it is that I like the big screen and the picture quality is really good. It would have been nice to not have to buy the cord to download the pictures separately though, the phone was nearly $200, they could have at least thrown the cord in, or at least the car charger, I had to buy that too, which was $30 and quit working about 3 months after having it.I would NOT recommend this phone to anyone, I don't know if it's LG or just the model but it is the cause of major frustration for me every single day! If I could give it zero stars I would have.