It was time to change my phone and I chose Treo because of its compatability with the Mac. My issues are :1. Battery life is really short. Even if I don't use the phone the whole day and its just on stand by, I need to charge it everday.2. PocketTunes. You have to convert your iTunes to mp3 format to be able to play on your phone or you have to buy the PocketTunes software to be able to play most file formats. Why can't they just all get along and set one standard? (I guess thats why theres the iPhone).3. Camera is only 1.5 pixel. I know this is a phone not a camera but most phones now have at least 2 megapixels (nokia has 5).4. REBATE: the 3 items above I can live with. I got the Treo because I need the calendar and phone book feature from my old Palm. I don't really need web access so pay per use is fine with me. I was told that inorder to get the Treo I had to sign up for the unlimited data plan of $49.99 and I can cancel this once I get the $100 rebate. I sent my rebate 2 days after getting the phone and guess what I would have already paid $100 of data plan and still no rebate. Lesson learned. I should have gotten the unlocked version, gotten my choice of color. I assume this is the same with all the other phones (Samsung Blackjack, Blackberry Pearl) which requires a data plan. So if you don't need web access, maybe it would be better to just buy the phone outright and not be tied to a 2 year agreement since you'll probably end up paying for the same amount. I paid $199 for the phone (does not include the $100 rebate so its really $299). The unlocked version is $399. I wonder if I sent the rebate via Priority Mail if that would have made processing faster? I got a text message 4 weeks after I mailed the rebate that they just received my rebate and in the process of "processing" it.