after a sony and samsung, i came across this phonethis is one of the better phone on the market. here is a run down:pro:good reception. my old phone gets 1 to zero bars and this one gets 2fully functional windows pocket pda. it is smaller than palm or blackberry yet it is fully pda functionalthe flip out keyboard. everyone just wows at itsd slot. the things you can do with it. i no longer carry a mp3 playerquality. it's been a year of my work abuse and it's still fully functionalcon:battery life. you need to charge it everyday. i guess it's same for all pdassize, sorta big in compare to regular phone but it's a pda phonedial program. the dialer program tend to freeze up once every 2 to 3 month and you need to hard reboot iti recommend this phone