I just switched from the VZW Treo 650 (Palm-powered) to the Q. My only complaint is the battery life, but it is not as abysmal as some reviewers would have you believe. Keep a spare charger at your desk, for cryin' out loud! As for the complaints about having to go through menus for different functions? Hell-o-o! It's Windows Mobile...Windows uses menus.The sound clarity is way better than the Treo, as is the screen. The form factor is not to be outdone. I thought I loved my Treo...well let me tell you, that was just puppy love.If you want the Q, bite the bullet. I don't think you will be dissapointed...unless your expectations are unreasonable. There is no such thing as perfection...but the Q comes pretty darned close!