I switched from Verizon Wireless to Cingular about a month ago. The service between the two is about the same (both are very good). Verizon has some great phones and ive had about 5 from them but none of them are as good as the Razr. People say it breaks easily but i have had no problems whatsoever. The battery life is great with mine, i charge it once every 3-4 days and that is with a good amount of usage. It can do a lot of things but if you are looking for a computer in a phone buy a pda. As far as phones go this is the best looking on the market. Another beef i have with other reviews is people saying the camera sucks. I have had the LG-VX 8100 which is Verizons top phone and the Razr's camera is WAYYYYY better than the LG's. You cant expect amazing quality out of a camera that is in a phone, thats why its not a camera its a phone. Its the best out of any of my friends and relatives and they all have some pretty nice phones. I would highly reccomend this phone to all. If you are skeptical get the insurance for 4 bucks a month. YES cingular gives insurance on this phone. GO GET ONE IF YOU ARE THINKING ABOUT IT!