We ordered the motorola hs810 headset and the charger was defective. We actually ordered two products from Tiger Direct and both products were defective. We now need to wait for Tiger to contact us, and wait for them to fix the problem with both products. Oh yes, what was wrong with the other headset we ordered? It was used... yes, somebody elses ear was wearing it and it wasn't a clean ear either... needless to say I can not recommend this company.