Bought this handset about a year ago. Wanted something different from the usual BT headsets and paid a premium for it. But totally disappointed...the audio is terrible...there's too much static and you have to speak at the top of your voice to get heard on the other side...that is if you get lucky. The customer service from the company is good though, they've patiently replaced 2 units so far for when i contacted them with the audio problem (I would have preferred that they acknowledge the problem with the product and replaced it with their best seller),