As stated in other reviews, Motorola should not be charging for this silly software. I needed a new phone as my blackberry was finally dying on me and opted for the "free" motorola W460 phone that was available for extending my contract. Motorola and RIM use the same miniUSB cables so I had all the equipment that I needed to "sync" everything except this software. I didn't even want to create any ring tones, just download my contacts, which it does - sort of. Mapping the fields was a pain. I wouldn't recommend the software but unfortunately it's a neccessary evil with Motorola.