I bought this phone knowing it didn't have many extras. It is great for what it is. I've always gotten a great signal and sound quality, everyone says it sounds like a landline phone when I talk to them on it, and it's sturdy as can be. There was even a time when I fell at Oktoberfest and landed right on it, but it was no worse for it. My contract is up so I'm getting another phone with more toys on it (camera, mp3 player, etc.), but I can't say anything bad about this phone other than that the battery seems to wear down faster than other phones I have had. If you need a tough phone with a good signal and don't need any toys on it, this one is great!