My wife was counting the days until she was eligible for a phone upgrade so she could get her 'PINK' Razor and matching H500. She loves the Razor but the H500 kept dropping calls.. NOTE that this is not the same issue that the Razor had with the other carriers, which was phone related, but the H500 would drop off after about 10 seconds (or less). Verizon acknowledged that there is a software problem with the current crop of H500's and the Razor v3, so if you've got a Razor with Verizon and want a pink headset, be prepared to take it back..