Due to a software issue between Nokia and Sprint this phone's text messaging capabilities don't work with Sprint's system and won't until a software patch comes out &quot;some time in the next few months&quot;. You will have to spend at least 1 hour with Sprint's award winning customer service team to find someone who will admit this to you.The problem is that Nokia designed their phones so that incoming messages are retrieved quickly and then viewed &quot;offline&quot; the way most providers work. Sprint, however, likes to have people hook up to their server first and then stay connected, burning minutes while they check their inbox, compose a reply and wait for the Sprint server to respond so they can send it out.Innovation in money-making at its finest.