When the product arrived, it paired up with my Droid very quickly and sounded great. The features worked well for two weeks. The seller had a great price and delivered ahead of schedule.The manual is inaccurate. Per the manual, the time to turn on the unit is exactly the same amount of time to put it into pairing mode. It only takes ~2 seconds to turn the unit on.The unit currently is locked up and will only flash a blue light every 6 seconds. Holding the call button for any length of time will do nothing except make a tone when the button is first pressed.Plantronics tech support is completely clueless. Their response to this complaint was to tell me to charge the unit and then pair it with the phone by holding the call button for 6 seconds. Clearly this isn't going to work when pressing the call button doesn't do anything.This product is worthless junk. Look else where.