While this phone looks nice, and has a lot of features there are problems with the phone.I notice the ringer is not as loud as my Samsung was, and the screen is harder to read than on other phones.My latest problem is the AC charger doesn't seem to make firm connection with the contacts, and my phone died yesterday during a business call. It seems you have to wiggle the plug just right to get a connection. Going to see if Verizon will exchange it for a Samsung or comparable phone.I have only had this phone for less than two months.