I absolutely love my Sidekick II. The wireless Outlook sync feature is nice.. no docking cradle or Bluetooth to mess with. The web browsing has proved very useful, just wished it supported Java.However, I do have a MAJOR issue with rebates from Amazon on cell phones. You will wait FOREVER, and will probably have to pursue getting your check. They waited the entire 8-10 weeks PLUS another week before supposedly mailing the check out 3 weeks ago, which I have not received. And now, I must wait 30 days before they will "resend" it if it was ever actually sent out in the first place. I wouldn't think this was a scam if it wasn't the second time this has happened with Amazon.