The SCP-7300 is above average at best, but that could be because I live and work in NE Florida, and most things don't work correctly here. The features that most others have talked about are nice, like the ease of use and the ability to quickly navigate through the various menus.The four main problems I have with this model are as follows: 1. Calls get dropped or signal is lost despite having 4 bars. 2. Speaker does not work well in that it picks up too much background noise and is difficult (but not impossible) to use. 3. No easy way to redial the last number you called. 4. And I haven't seen this problem mentioned, but there are times when I dial a number, press the "talk" button, and the number disappears. I then have to re-enter the number, sometimes 5 or 6 times before it takes the number and actually dials. This also happens on the presets, I'll push number 5, for example, and the 5 disappears after pushing the "talk" button. I have 4 bars and everything seems to be working properly. Unfortunately, I cannot replicate this at a Sprint store, so they look at me like I'm nuts! But it does happen on occasion, so keep that in mind. Also, I've have 4 of these phones (same model) and they all do it. In fact, I got a new one yesterday and it did it today already.It's not a bad phone, and I get them pretty cheaply for use at work, so I can't complain too much. They're better than Nextel, that is for sure.