This headset exceeded all expectations for three years. I had multiple colleagues buying the same equipment due to my advocacy. I am using this daily, hours on end for work and travel. Pairing is excellent, sound quality great and you can wear it for hours. After two years the earpads started to disintegrate, no biggy. But now the plastic is chipping off piece by piece, the matrial has become soft. Glueing is not an option. The left earpiece has now fallen off. Sound quality is still excellent, the battery still lasts for days. But I can't put the thing on my head anymore. And Plantronics doesn't sell anything similar anymore: stereo, BT, over the ear.