I'm leaving my previous review below, but I decided to add to it. I didn't end up switching phones, I stayed with this one. Well, actually, its not the same one I got at first... if you get this phone, don't drop it in soup..its no good for it. :)I got a headset for the car, for home, etc, so it works out alright now. Still gets hot, but its a great phone as far as features go. If you get it, just pick up a headset along with it. I suggest the Jabra Ear Wave Boom. It works great, especially with the voice command features of the phone.Old review below..I have had this phone for ten days, and was incredibly satisfied with its features. It has great Voice Dialing capabilities, and great pictures and video. However, after talking on it for only 10 or so min, the phone gets very hot. I had it replaced, thinking that it was defective, but the new one gets just as hot. I spoke with the people at the Sprint store again and they told me that since its a small phone it is just going to get this hot. It gets to the point that it is so hot I can't even talk on the phone anymore. And not even after a long call!!If the phone didn't overheat like this, it would be a fantastic phone. So if you don't mind your face burning off form a short phone call, get the phone. If you do, go with something else. I'm going to exchange it for the Sanyo PM-8200 and see if this one is any better. I do hope so.