This is not a bad phone, but after using the LG Muziq by Sprint, this phone is sub par indeed. My gripes:1. WTF can't you set an MP3 as a ringtone2. it comes with its own head set but no 3.5mm adapter to use your own!3. sd card slot is under the battery cover. that gets annoying if you don't have a usb cable4. charging port is on top of the phone which makes it awkward to use while charging.The good thing is, Tmobile gave it to me for free...now I know why, they probably are unable to get rid of them.My likes about the phone:1. it does have a descent camera and video2. it is easy to use like most nokias3. i find it to be very durable4. the music player on the phone is very good (although no MP3 ringtones)In summary, if you don't care about having MP3 Ringtones or using your own headphones without having to pay extra for an adapter, this IS a good phone that will stand up to everyday wear and tear