This case initially seemed of excellent quality, definitely a premium item, with leather that actually seems like real leather (which is usually not the case with cell phone holsters). The makers had the brilliant idea, not shown in the item listing, of providing a little pull-string that helps you pull the phone out of the holster. The ribbon passes under the phone and is stitched into the case at one end, so when you pull the ribbon, it lifts the phone up. Because the iPhone is so flat, it would be a pain to pull out of a holster otherwise. You can't really get a grip on it to pull it out of the holster one-handed.Update #2: The first holster's ribbon tore out during the first day of use. The replacement holster's ribbon lasted about two weeks, and then the seam holding the ribbon pulled out, just like the first one did. I give up, and will buy something else. Hopefully Incipio will change the ribbon or the stitching, as this is a decent holster that's unusable without the feature. It takes so much fiddling to get the phone out without the ribbon that you will miss incoming calls before you can get it out.