I am pleased with the quality, the sound callers hear is the same as a hardline phone call, it's very lightweight, I forget its there,, the sound I hear is most exclnt . I am displease with using it , I often fumbled through. 3. Or. 4. Steps before I get it to work,. To be fair this is most likely my fault, but I'm thinking it could be easier to use, to connect when I want to make a Mac / Skype Phn call. Bottom line, I would buy this again...