I am a bit of a phone nut and love Nokia products. After using a Nokia 6230b with Cingular in Detroit and Virgin Mobile in England for over 2 years, I decided, now that Nokia offers a quad-band phone, it was time to upgrade.Phone arrived on time and seemed like a very quality piece. Beautiful screen, well put together, etc. I used it for a few days and a few charging cycles. Here is what I found:-Very poor battery life. I could not go a whole day on a charge with heavy use-Very poor call quality. I could not carry on a converstation with people as the sound would cut in and out, ever with a full signal. I swapped my SIM back to my old 6230b and everything was fine.-You need to position the phone just right on your ear or you cannot hear the caller on the other end at all.-I learned that I really do not like flip phone (why are most phone flip anyways?)-Don't really like the ultra small signal and battery meters-I like Nokia's original test message input interface better than the new setup on 6126So, I returned the phone. Amazon was great to work with and I got a credit quickly. I will buy from them again.Yes, it is possible that my phone was faulty handset, causing the bad call quality but I did not want to go through the hassel of getting another one. Plus, some of the other negative told me it is not the phone for me.Plus, the whole experience reminded me that the candy bar 6230b is one of Nokia's best phone ever (just needs quad-band)...Now I just need to search for a quad-band candy bar Nokia to replace the 6230b...eventually.... Maybe a Nokia E50...