I had this phone for about 2 months before the phone would not charge. The battery and charger were fine (after bringing it in to a local Cingular shop to diagnose the problem), but the phone itself was the issue. I then called Samsung since the phone should be two months into a year warranty, but to my amazement they said they DID NOT HONOR warranties of phones purchased through Amazon!! And Amazon would not exchange the phone since it had passed the 30 day window of returns. If I was just rating the phone itself I would give it 4/5 stars.