I had an old Nokia and needed to upgrade because the battery had died and it was cheaper to get a new phone than buy a new battery. I also needed a tri-band (900/1800/1900) phone because I needed it to work in the US and Europe. The C650 fit the bill and it was cheap. I am not disappointed, though the phone has some annoying drawbacks.On the plus side, the phone has a standard USB interface. I had the Motorola MobileTools CD from an earlier Motorola phone I bought in Europe and installed the software on my laptop (the CD has drivers for all Motorola phones) and was able to access the C650 and all multimedia features from my laptop very easily. This allows you to download photos/videos to your PC and easily update your address book and personalize the phone (use any MP3 audio file as your ring tone etc).Major annoyances: as other reviewers have noted, the display is very dark unless the backlight is on. This is annoying because the backlight is turned off by default when you lock the keyboard, so sometimes it can be hard to tell if the phone is on at all (pressing a key doesn't do anything, you have to unlock the keyboard, then lock it again).The little "joystick" control is very hard to use, especially when you have to press it in the center position to select a menu choice (most of the time I end up pushing it in the wrong direction). My main gripe is that the AC adapter only works on 110V current. This is unforgivable for a tri-band 'world phone, all the more so because it's advertised as a 'travel charger' but doesn't work outside the US: all my other phones had 110/220V adapters so like an idiot I assumed this one was and I fried it by plugging into an European power outlet. In the end I had to buy two separate adapter, one for 110V and another 220Volt for travel purposes.Standby and talk times are as advertised, so no complaints there.I don't really care much for the camera or any of the other multimedia features, so I can't comment on the picture quality as I have no basis for comparison against other phones.Overall, it's an adequate phone that's worth its money as long as you don't have unrealistic expectations (and are willing to buy a new AC adapter if you plan to travel to Europe).