Pros: nice user interface, highly customizable.Cons: horribly cheap outside design; when the phone is closed, you can see how poorly the flip is aligned; when you open the flip, you always have to wait about one or two seconds until the phone turns itself on; every time you speak on the phone, the Push-To-Talk (PTT) button gets pressed due to the way one is likely to hold the phone.This is one of the worst GSM phones that I've ever seen. When will Cingular start selling proper Sony Ericsson phones like K800i, W800i, W810i or W950i?