You can read reviews regarding the other aspects of this phone all over the place. It's not a bad phone in general.However, if you are using this in the hopes of being able to say "Call John Cell" and your phone actually does that, then do not expect anything close to a pleasant experience.And this may not be the phones fault; however, the phone only works on Verizon Wireless (as I understand it (could be wrong))and it would then be Verizon's totally HORRIBLE voice command/dialing that is soooo bad.Here's how it works if (and that's a BIG "IF") it works properly:1st, press a button to bring up your voice command prompts.The phone says "Please say a command".You say "Call Someone".The phone says "Please say a name".You say "John".The phone says "Did you say John?"You say "Yes".The phone says "Call home?"You say "No".The phone says "Call work?"You say "No".The phone says "Call mobile?"You say "Yes".The phone says "Calling."This takes about 30 seconds if you are VERY lucky.---Here's how it always goes for me:1st, press a button to bring up your voice command prompts.The phone says "Please say a command".You say "Call Someone"The phone says "Please say a name"You say "John"The phone says "Did you say (enter some incomprehensible computer-voice mush that Verizon thinks the name you said sounds like, something like "mlmmaam?")At this point you usually try and decipher the name that has just been repeated to you and then the phone goes "Bloooop" and waits a few seconds and asks you again if you want to speak to "mlmmmmam"?If you say no it will continue to cycle through various indecipherable names that it thinks you might have said. Often this list doesn't even include the actual person you were trying to call in the first place. If you finally do get to the right name, and can understand the computer-mushmouth, here is how it goes:You say "Yes"The phone says nothing for 10 seconds and then goes "Blooooooooooooooooop" really loud in your ear, then waits a little longer and repeats "Did you say 'mlllmmm?"This can be repeated indefinitely while you try several variations of the word "Yes". I find a long southern drawl occasionally gets a positive response.The phone says "Call home?"You say "No" (it doesn't have a problem with no at least)The phone says "Call work?"You say "No"The phone says "Call mobile?"You say "Yes"The phone waits ten seconds and goes "Bloooooooooooooooooooooooop" and then "Please say a command".ARGGGH