I thought is was so cool when I ask for it for Christmas, what a mistake! It is too small for big hands, the sound is low, no speakerphone, the buttons are so touchy it takes forever to navigate the menus. Sometimes the buttons work, sometimes they don't, and I have had it 6 months! The Bluetooth is worthless on this phone. My old phone worked well at my office, now I am "roaming" there with this phone.DO NOT TRUST REBATES FROM SPRINT! This is the second phone they have failed to honor my rebate, even when I save copies of everything, they keep denying it for silly reasons. Besides, Sprint service is so bad these days.