I just received this item from Amazon, and it is very nice, with the exception of one thing...someone in product development thought it would be a great idea to put an industrial strength sticker over the keyboard and exterior of the item. It took me over a hour to manually remove the sticker, and it still has residue all over 9 buttons on the right side. Plus, when trying to get the residue off of the case with some goo gone, it removed the IGo logo, thus ruining the front of the case.For $90, I would have thought someone could have spec'd out a removable sticker, or better yet, no sticker at all, simply a card/placard that would show how to open it. This is terrible, and I'm totally dissatisfied that my brand new $90 item is ruined thanks to someone's poor planning.