I was applying for my new T Mobile account. I got this, and i was thrilled, never thought i would get a Bluetooth headset. when i came home i was unhappy. it works good when charged, but to charge it is like wrestling a grizzly bear. you put it into the charging case, only to come back 1 minute later seeing it not charging. the case is to loose! exchanged for another one, still no good. 3 stars was for when it was good. change it, samsung!ps. it also looks very cheap.