This is one of those headsets that you either love it or hate it. I personally love it. It fits in my ear perfectly even without the hook and I can even shake my head pretty violently and it won't budge. It has great reception and has very clear call quality. People I talk to say that they cannot hear any background noise hardly at all. The battery life is great and will last a very long time on stand-by mode. Alot of my friends have tried it out, and it will not stay in their ears at all. I guess it just matters whether or not you have the right size of ear, but if it does fit in your ear good, you won't be disappointed.