I have had 4 Sprint phones and this one is my favorite. It is a great PDA - much better than my old Palm. My only complaints about the phone are the fact that you must use the ear bud or speaker phone, the only way to have a private conversation is using the earbud; and the relativly short battery life. Other than that I think its a great phone and especially love the fact that you can use Internet Explorer to surf the web in almost the same manner you would from home at a desktop PC. All in all I am satisfied with the Toshiba 2032.