After using a Motorola V60 for two years with Verizon, I was tired of the poor performance. Although, Verizon was significantly better than my old AT&T; Nokia phone and plan, the phone seemed lacking(dropped calls, poor reception, etc).I still like Verizon as a provider and when the opportunity came to upgrade phones(every two years for free with Verizon) I jumped on this one because:A. It is a Motorola phoneB. It has a camera(although not the best in the business)and a color displayC. It was free to meImagine my surprise when I found the reception quality far exceeded my expectaions. I don't drop calls anymore, the voice quality is excellent, and I just love the speakerphone function.It is easy to use, program, and works better than I expected. I even recommended it to my girlfriend as her contract is expiring and we are both on the Verizon IN deal. We have a long distance relationship and with two V276 phones, I think our airtime conversations will be greatly improved.As I am not a techno junkie, I stayed away from paying extra for the Motorola E815. Although, the E815 did look and sound pretty cool from the description. But, it would have been money out of my pocket and I just wanted a phone with a camera. So, if you want to spend the extra dough, go with the E815. If you want to go with the lower end, but still high quality phone, buy the V276.