I first saw this headset at the Cingular Store, and liked the look of it. I asked the salesperson to tell me which of the BT headsets that they had on sale were returned the most. This was not one of them. I didn't like their price, so I bought it here, and am very impressed. It is very easy to set up, has excellent sound quality and decent volume. It works perfectly with my Razr and the Blackberry 8700c that I now use. The battery life is impressive too.