I upgraded to this phone and had problems with it the day after receiving it. It looks great and the graphics are amazing, but the reception is poor, the ringer is not loud enough (even when set on the maximum level), and the speaker is incredibly poor. All of my friends and family have a difficult time hearing me even when I'm yelling. If anything, this phone helped me cut down talk time because I get so frustrated using it. Perhaps it's just the phone that I got. Who knows?