I've been looking for that one component that could take over for my utility belt of gadgets...blackberry, pager, cell. While I could have gone with one of the newer blueberries, I decided to wait because form factor is a big thing with me. Plus, my experience with the blueberry-type RIM devices has not been anything spectacular. Sure, they get mail great...but the color screens left a lot to be desired, and the phone wasn't anything to write home about.About 6 months ago, I purchased a Nokia 6820, as it had a very small form factor, full keyboard, and the promise that Blackberry would be available. Well, in my area, the 6820 was great in certain areas but was a lousy phone at my house. The full feature set Bluetooth was nothing short of amazing...once you got it to work. So, 6 months later, I still carry a pager, a blackberry, and a cell phone.I saw some reviews of this phone previously, but waited until a colleague of mine picked one up locally. I needed to feel the real phone and play with it a little, as the mock up at the store wouldn't have done anything for me.Well, I ran out and picked one up...and what a fantastic device this is. The screen is absolutely beautiful with some minor washout in direct sun. Good radio signal all around, great speakerphone, and fantastic e-mail support (duh). The actual phone is much better than previous blackberries with clear reception.Form factor is great and fits in the palm of my hand well. While not a small phone like the 6820, it is much better than previous models. Sturdily built, it seems like it could take a good amount of abuse.The new keypad, albeit initially confusing, is fantastic. I was skeptical of the SureType capabilities, but after 10 minutes, it's about 99% accurate with what I'm typing. Overall, I'm very pleased.My one caveat which makes this 4 stars rather than 5 would be Bluetooth support. It isn't full featured (such as syncing through Bluetooth, file sharing, etc), as the only feature it utilizes is a Bluetooth headset. Not a major negative, but something that does knock it down from perfection.Accessories...comes with what it needs...two USB cables, one travel charger, case, software, handsfree earbud. Wish it came with a cradle like the older models, but it really doesn't need it.Overall, great device. Just one feature short of amazing.