No phone is perfect, even this one but this one comes close to it when it comes to PDA phones. The phone has a lot of features that no other Cingular phone has. My rundown of the phone:PROS:Great sound quality while on the phoneBright touch screen with stylusVery good battery lifeFastest 3G networkWi FiWindows mobileexcel, word, powerpoint (viewer only)excellent slider Qwer. keyboardusb connectionSlingplayer works terrific compared to the Blackjack2 megapixel camera + videomacro mode for cameranice rounded design (better than the 8125 that it replaces)nice charcoal gray colorCONS:Heaviest phone I've ever hadthickest phone I've ever had (still pocketable though)Headphones not the standard kind but are includedA bit worried about the life of the slider keyboardExpensiveAll in all I would give it a 4 1/2 star rating but since that's not an option I rounded up to the 5. It really that good of a phone