Totally gets 5 stars because of the price and what you get (under 55 dollars NEW is what I paid). You get Blackberry quality and all its really good for is making calls and texting. Its got no real bells or whistles worth mentioning beyond the big screen and Bluetooth. It can do Email but I have no experience emailing with it. I bought it because all I wanted was a phone to make calls on and a keyboard for my big hands. Word of advise NEVER try and update the OS if your a novice, I tried and nearly killed it forever by a miracle I revived it from the "blinking red light of death". It can updated to a better OS but using Blackberry's software will corrupt the phone resulting in the "red light of death" You have to basically hack the update into it.When I first got it the battery was so dead it needed some time on the charger just to get it to turn on. If you buy one (if Amazon ever has them again) take it out and put it on the charger and walk away for 2 hours or so before you even try to turn it on. If you try right away to turn it on you may think its a dud like I did. Its a patients young grasshopper moment.Owned it nearly a year now maybe longer slipped in the AT&T; SIM card and began making calls with no problems. If I paid double what I did for it I would give it 1 star and complain about the lack of features.