Where do I begin?Battery...the battery lasts about 10 hours IF you DON'T use the phone at all. I have to turn the phone off when I'm on the subway to conserve some battery life. If I send a few texts and talk for more than 30 minutes, the phone never makes it all the way home. I unplug the phone at 8am, take the train into the city and will have lost a bar during the 45 minute commute. I'm lucky if I get home and it's not yelling at me to charge it.Random reboots...sometimes I'll dial a number, if the timer doesn't show...you know the phone will need to be rebooted BUT if you try to dial the number twice more the phone will reboot on it's own. God forbid you have an emergency... Sometimes I'll try to send a text message and the phone decides to reboot. And sometimes the phone will just be sitting on my desk and work and I'll notice it vibrating...nope no one has called or texted...you guessed it...it's rebootingPhone off...if for some reason your phone looses service...the phone will NEVER locate the network. YOu have to turn the phone off and back on in order to restore service. I've had sprint for 10 years so it's not sprint. The best part is when you turn the phone back on it goes into "Phone off" mode. (No mention of this in the book). The only way I've been able to get out of phone off mode is to dial a number so the phone alerts you that it's in "phone off" mode and will ask you if you want to turn the phone on. So you click yes and your voicemails and texts will appear. If you didn't realize your phone didn't have service when it died (most likely) or when you turned it off, you won't pay attention to see if it's in "Phone off" mode and you won't receive a call or text until you "turn in on". I know...it's already on but only in the sense that it's eating away at your battery you're not connected to the network.Lapse...I think the brain of this phone isn't connected to the rest of it's body because sometimes I'll press a button and literally have to wait 5 seconds before the phone realizes someone is trying to use it. 5 seconds may not feel like much but in 5 seconds you could make a call, have the person tell you they'll call you back and hang up...meanwhile the Moto Q users are still waiting for their phone to wake up!Alarm...only one alarm so set to the most important time and keep it moving.Battery...did I mention that it sucks?? :)Background applications...any functions you use stay running in the "background"...helping drain your battery. You have to go into task manager and end all applications otherwise they stay on until the battery drains...it will...no worries!Is this enough of a reson to not get this phone? I hope so???