I really like this phone. The organizer, speech recognition and other features are really good. I like the camera, association of images and sounds, the organizer, etc. But, after about 9 months, the speaker in the clam shell started working intermittently, so i needed to put it on speakerphone to hear people. I know of a few other folks who have had similar issues with the clam shell construction. I had a new phone sent to me from the carrier and now I'm back in action, but be forewarned about the wear and tear issue.