If you are looking for a phone that has that "WOW" factor along with all the bells and whistles this is it. When choosing a phone we should all look to be sure that we are going to get the most use out of it's features. I happen to buy this phone to replace an Audiovox P4100 PDA phone that I have used for over four years but unfortunately was stolen. I felt that switching from a PDA to a regular phone was going to be a long drawn out process and that I could not expect the same use out of a regular phone that I was getting out of a PDA I soon realized that this phone has certain everyday features that I could easily incorporate in my daily business routine that my PDA did not have.Before I go into the phone's list of features let me say that I found the "feel" of this phone to be solid, unlike the Razors on the market that feel as if they are going to crumble in my hands. I thought that the small screen was going to be a hinder but I find the graphics and overall screen resolution superior and easily readable.This phone has an abundance of features but I will go into the ones that I use. First of all it's contact list and calendar dates, with the use of Motorola's Phone Tools software could easily be sync'd with my PC. This was an immediate plus. I soon found use for the phone's 2 Meg camera. I'm a jeweler and I used the camera to take pictures of merchandise I've been interested in adding to my store's inventory. Once I did this I had the choice of looking over the pictures from the cellphone or downloading them into my PC. The pictures are crisp and the detail is easily seen. I also stored a number of my own inventory pictures to show any prospects. This was easily done after I installed an additonal 2 Gig memory card in the phone.Perhaps the best feature of this phone is it's bluetooth abilities which are a safety factor when driving. I've transfered a number of songs from my PC but I don't have any headphones to listen to the quality of audio and can't give you any insight into this.All in all I can assure you this phone will knock off your socks! As one review stated "it's taken the best features from other Motorola phones and improved on them". If only the wireless access plans could say the same!