I bought this product to download pictures from my cell phone onto the computer. The description stated that it would work for my selected model phone, however, it does NOT!! The software needed to download the pictures is not correct. When we called the customer services they were of no help - they had no idea what to say or do to correct the problem. Apparently I am not the only person to have this problem with the product. Again, the cell phone models listed as being compatable with this data cable are NOT accurate. It does not work.