I really loved this phone when it came out. I have to admit it's the best one in the US if you want a PDA type phone along with PHOTOS and VIDEO. You will need to BUY a blutooth link adaptor however ($40). The Worst of this phone is the Battery life! It's about 24-27 hours on my phone! It sucks to charge a phone every other day or all the time, which is my case. Second, the size, it is BIG and bulky. Third, when you take pictures, you can't see the picture as you take it, only just before, then a window pops up and blocks the image. So, you might have to retry 'cause you can't see at the exact time you shoot, if someone blinks. I was glad that I got both Amazon and Nokia's rebates- so the phone was free, only saving grace to make this phone tolerable. However, the book is long and there are so many things I haven't learned since the book size and a little too ABC's style to get to an actual quick answer to basic questions, which is daunting. There are so many smaller phones with pics which is probably more practical. However since my Palm 7 was stolen, I do carry everything on this phone and it does have a SIM chip so every thing can be carried onto the next phone, BUT you must DOWNLOAD it ONE by ONE into the phone/chip(LENGTHY). If you want video, in addition to all the bells and whistles this is a nice phone; battery life and size..? this is something to think about before you commit to buying this phone with your plan.