I bought the WIP320 last week from Amazon at a great price. I tried the more expensive Belkin WiFi phone but the sound was awful and the lag horrendous so I returned it. I bought this with trepidation. Here is my experience:Day 1 - Awesome phone! Great sound quality - better than using Skype on my computer or my cell phone. Absolutely no lag in conversations (connected to cable broadband via Linksys wireless router). Everybody thought I was on a landline. Phone looks and feels a little cheap. Battery life of 1-2 days after downloading firmware update (had to buy a cable at $25). Very happy.Day 2 - When I try to view any of the History menus, the phone crashes and must be rebooted. Linksys customer support AWFUL! Found the answer in a community forum - Reset All on the phone. It worked. Happy again.Day 3 - Skype logon keeps getting disconnected. Don't know why. After a couple of days problem seems to have fixed itself. Something to do with the timeout settings I have to show as Skype Away?Day 4 - Battery wouldn't hold a charge. Reset the battery position and all well again. This also seems to have solved the problem of logon stability. I'm happy again.I have used this phone for hours with excellent call quality. The bugs were driving me crazy but all seems fine now. I have to recharge every night but the same with my cell phone so I'm fine with that. I don't plan on traveling with this - I use my cell phone for that. It is great for me to use at home and save my cell phone minutes (just got off the line with Blue Cross where I was on hold for 20 minutes!). I recommend this phone for call quality using Skype, but be patient to work out the bugs.