Good product. I had a previous headset that I had difficulty hearing. The Jabra has excellent sound. Poeple have no difficulty hearing me either.The only downside is that it's not quiet as comfortable as I was expecting from previous reviews. I have to move it around to find a comfort zone. Having said this, I must point out that I never could find a comfortable position for my old headset (must be my Vulcan ears).Still, it's a good product that I would highly recommend.