I bought my Q because I am on the go a lot and needed easy access to my files and e-mail. While the functionality is great on this phone, it is laden with glitches and therefore, I cannot recommend this to someone who cannot afford to accidentally miss calls because you were ending another function on the phone. The lag time between doing various tasks on the phone is too long. It takes several seconds after I hang up with someone for me to be able to get to another function. Also, my Q has a tendency to power itself off, then restart occasionally. I have checked into the settings on the phone and checked with my carrier, but no one seems to have an explanation. Finally, pulling information off the SD card is not as straightforward as one might expect from a Windows-based phone. In short, if I had to do it all over again, I would have stuck with the Palm.