I got this phone from the Cingular store the day it came out. I love its concept however, I am really disappointed because the phone is so buggy and constantly soft resets itself randomly. I have yet to install any 3rd party software on it given that the OS is so unstable.Things I like:Camera despite other complaints I think is pretty good.Size and general appearance is very niceThe way the phone should work is a great featureProblems I am having:Voice mail speed dial randomly changes its number. You cannot change the voice mail number so sometimes in gets into a freeze and will dial some international number or just 50 zeros in a row. When this happens there is no way to clear it or change the number. After waiting a couple of hours the voice mail number is back and it dials find.??Versa Mail program when entering it causes the palm to soft reset itself. This has happen for hours on end. I finally had to hard reset the entire phone and reinstall all the software to get the phone to allow me to enter versa mail.Phone randomly freezes for 10 seconds.???Dropped calls and sometimes when people call in on call waiting the phone will do a soft reset. In fact touching any key while on the phone sometimes causes a soft reset.Besides all this I am really annoyed because I paid 600 dollars out the door for this phone and a bluetooth headset. You would think for that price the OS would work. Especially since Cingular had the phone 3 months after Sprint and released theirs. On a somewhat simple OS like palm these types of bugs should have been worked out.I am going to keep the phone hoping that a firmware update soon will solve the problem but I am disappointed because this problems should have been caught and fixed during the beta testing since I am finding all these problems and all I am using is the preinstalled software that came with the phone.