It's a solid phone, good sound, battery - but it's heavy and kind of big. I was used to a smaller phone and although I took a step up with features, I took one down with size,weight.Also, the phone book stinks. Instead of having one entry per name, and then selecting whether you want to call the person's mobile, home, or office number - there are seperate entries for each of those so it looks like this:dave (little icon shows home)dave (little icon shows mobile)dave (you get the idea)dave