I had one of these for about a year and it was very good with quite little to complain about. I lost it, sadly, and ordered a second one from Amazon. It was defective out of the box, and in concert with a new battery from Cingular that I needed I ended up with one of the new Motorola versions, which has been fabulous in a few days of use. Nothing wrong with this model; if cost is an issue compared to the Motorola you'll be happy. I'm not sure the model of the Motorola; it's the one with the swinging boom and all that.