I chose this product based on reading many reviews of Plantronics and Motorola headsets primarily on Amazon. I am very happy with my purchase. As others have said, most will never know you are on a headset. The battery lasts all day, so having a charger with me during the day has never been even remotely necessary. I've talked 3 or 4 hours some days, and had it on all day when I'm not talking, and have never run the battery down. I do charge it when I get home each evening. The volume is more than enough (and I'm a bit hard of hearing). It's comfortable so I just leave it on most of the time when I'm at work. It works equally well in either ear. It connects quickly and works great. Sometimes it seems a bit hard to get on, but other times it just slips into place. But we're talking sometimes it takes 10 seconds of fiddling to get it over my ear just right. Usually, it just slips on. I wear glasses and I think that's most of the issue there. Highly recommended and I would purchase this again w/o question.