I purchased this phone last week and haven't had any problems. I also took the phone on a trip to Chicago which is the windy city and had no problems receiving or making calls. I could also hear pretty good on this phone. My only problem with this particular phone is that the outside screen completely goes out after a few minutes. I would sure love to see the time when I look at the phone but I guess it only takes a second to hit a button to see the time. I do like the fact that I can put a picture on the outside display. I have never had this feature with my other phone which was a motorola. So far I am enjoying this phone. Although, it took me awhile to understand how to actually get the ringtones that I desired on my phone. I had to spend some extra dollars playing with some of the crazy applications that Verizon makes you choose from but it's okay. I have learned my lesson playing with ringtones.