have owned the V300 for 8 months now, and it is nearly unusable. The screen and picture display is awesome, the ringtones are second to none, and it looks great - but it fails miserably when trying to actually have a conversation. My first V300 would drop all calls every 20 minutes, on the dime. After replacing the battery to no avail, I had T-Mobile ship me out a free replacement. My replacement now drops calls every 8 to 9 minutes! This would be funny if the darn phone didn't cost me so much. I will be getting my third replacement any day now...but after reading all these reviews, I now realize that a fully functional V300 is, as another reviewer stated, a crap-shoot. I intend to keep throwing those dice until I get a working phone from T-Mobile, or until they get tired of sending me replacements, whichever comes first. I highly recommend looking into Samsung instead - I wish I had.