I don't even know where to begin. So, from the top, this package (on the box that is) says that it is compatible with most PIMs (Personal Information Managers) and that the Outlook component is included, other by web updates. Well, that isn't true. The Outlook and their own worthless version are the only ones that can be loaded. I purchased this (after visiting several sites, including amazon) to connect ACT! with my phone. This seemed resonable as the TimePort version (looks the same from the outside) works great.Well, without paying much attention I loaded the software and because I owned the earlier version, it tried to work with ACT!. After recovering my totally destroyed database (wipped out nearly all phone numbers), I called.Starfish claims to not support any products sold to Motorola (by the way Starfish is a division of Motorola). So I called Motorola. They said that ACT! isn't supported and that it says this on the box (that isn't true, I scanned and sent JPGs of the box to them). In fact, installing this package on a computer you will find that Outlook (and Starfish) and ONLY Outlook are supported by either the CD or the "Internet" updates.If you own the old version of the Sync software, you can trick this into thinking it will work, and may have luck. However, it doesn't do most of the things that it claims. Also, the GPRS will load every time you boot unless you finally feed it a user name and password (from your provider) or you kill the registry entry.I've never been so displeased with a product. Support from Motorola was at least an attempt. Support from Starfish was nothing more than a coverup.I would avoid this package (and probably the V60 phone as well) if I were really looking for a good quality integrated product.