1. You can't hear the sound out of this phone even at the max setting. You have to be in a quiet room to talk.2.Sound quality is not good either.3.The menu is completly idiotic. For example you decide to call your bussines assosiate. You go into the address book,then you have to go to options,the pick a group,find the person..and there is NO WAY you can just press call button and call that person. The only two choices are DONE or Delete. What kind of the phone would not allow you call out of the address book????????...You have to memorize the name of the person andCamera is OK for a cellphone...but it takes about 5 sec for it to take a picture.So your buddies have to stand there for 5 second with a silly smile on their face;)Ringtone is not loud enough...and vibrate mode is also too weak. I can't hear or feel my phone ringing in my pocket.Even in Silent mode...if you press the side button accidently in your pocket,it will start to play Cingular MP3 files saved on the phone! This is embarrasing when that happens,and you can't disable this music. Common...there is gotta be a choice to put your phone in a complete silent mode!!!The worst phone I ever had.