I had this phone for a month, quality was ok, but reception not the best. After 28 days, my phone started acting up. I called samsung, mailed it to them and did not get it back until 2 months later! I did have to continue paying my cell service, over $140.00 for the 2 months. Samsung said it would take 3-4 weeks, but they had to wait for a part? The manufacture had to wait for a part! I would be on hold, get transferred, etc. to find out their database is only updated about once a month with the repair status. Customer service and Warranty deserve a great big 0. This phone is not worth the extra's you'll probably never use any way.