The only advantages to this phone is that it is cute and quad-band. It cuts out all the time, even when you have full service. It cuts out for no reason. Ive had this phone for 6 months and as each month goes by the ear speaker is getting worse and worse. I can hardly hear anything now. I am forced to use an earpiece or the speaker. I love motorola phones but the v551 is sadly a disappointment. definitely look elsewhere!