This is a great phone. I hated my cingular lg c1300 phone so when my contract was over I switched to nextel. I started out with the motorola I530 and I liked it. After a little while I was having problems with it so I upgraded to the motorola I860. The only problem I had with it was my first one fell into my toilet and it fried. Luckily I had insurance on the phone, so I sent it in ,and they sent me a new one. Now my phone does not go with me to the bathroom. This phone is recomended for people who need an upgrade from the I265 or I530. This is the best phone I have ever had, and as long as I am with nextel, I will always have this phone.