I purchased this phone, but unfortunately it was faulty. The phone shut itself off instead of going into stand-by mode, defeating the whole purpose of the phone - it is supposed to stay connected to the internet and skype so you can receive calls even when your computer is not turned on. I returned the phone, and have purchased two others exactly the same. Both work fine. It's just like having a landline house phone. The connection is good and clear. The only problem I have had is with voicemail. It never seems to pick up... though this may be a problem of the skype software. I have had no luck finding a solution. any suggestions?And the battery life (when connected) is about a day, if you're lucky, which is something to consider if you want to use this phone while travelling..