I've had this headset for about 2 months now. It was very easy to connect to my phone and has worked great from the start. I don't seem to get the 30 foot range, but I'm not too surprised by that. It is still crystal clear at about 10 feet and that's plenty for me. I have no trouble hearing others and they can hear me fine too. I found the unit to be very comfortable on my ear for several hours (as long as I've worn it at one time). I do feel the power/mute button is too small and hard to use while the headset is on my ear, but I can still manage to use it with difficulty. All in all, I am very happy with this product!