What a terrific phone Motorola developed!!!! Its heads and shoulders above NOK, Samsung, sony/ericy etc. I really like my T-Mobile service, however, the only downside is the price for the phone. My wife was able to get one much cheaper through a different service we both do not like as much as T-mobile. Take amazons offer and you will be happy with this phone, or wait and see if it will be free a little later, which is what im doing since i have the service already......UPDATE---After using the phone for several months now there is some good and bad. The good is the size which makes it easy just to put in my pocket no more hangning it on my side. I like the big screen, the golf game is fun and the background screen feature is great to display family members. There are plenty of different ring tones and is nice to be able to place different rings to different callers, also, the ringer is good and loud and with vibrate and it in my pocket i dont miss a call. The camera is good quality and i can take descent pictures in low light unlike my previous nokia.Negatives--If there is any noise or wind at all other than typical sound in a room its very very hard to hear and difficult to place the phone in the "sweet" spot to hear the call. If its sunny forget about seeing the screen unless ya find shade. My ring settings keep getting changed as i go to open the phone and hit the buttons on the side of the phone changing ring setting, frustrating....Even with the negatives i would buy again or get it for free is better due to the slim design and ease of putting in the pocket thats a big positive to me and the large screen is nice when i can see it.