Hi,I recently purchased this product thru amazon.com. I am using this for the past 3months. Here are my views.Pros------Good features and nice look . Good mobile except for the below mentioned cons.Cons---------1.At frquent intervals ( around every week or 10days once), the instrument gets switched off automatically. So i need to re-boot this every time . I really don't know whats happening, may be becoz of new technology, we may have to buy this product after a year or so , so that we will have a good one with all patches applied :)2.Bad customer support from amazon.com . i was suppose to get a Nokia PC suite 2003 software CD along with the package. But i did not receive the same. later i contacted amazon quite a few times and the service is very poor and they won't bother for this. Finally I downloaded the s/w from the web.But , it really a good product. Thanks, Sai-california