When I saw this product I thought that it was exactly what I needed. Unfortunately after two frustrating days with it, it is going back to the store. I have a Verizon Wireless LG VX8600 phone that is multimedia enabled. Coupled with the 2 Gig Micro SD Card I purchased I expected to be able to use my phone as my MP3 player. To begin with, the S9 would not pair up with my phone, after serveral "reboots" of the headset it finally paired up. Then taking and receiving calls was hit or miss, sometimes it would connect, other times it would not, the call was not transferred to the handset either, it was just in limbo.The music quality, when I could get it to play, was good but the problem was that it would cut out on me very often. Sometimes every other second. When I was outside it was the worst. Inside, sitting at my desk, it was maybe every minute or so. No where near what my corded headset does. The stock ear buds did not work for me, they pinched, I changed them out with one of the other included pairs and it feels better but I can't hear the outside world as much with the new buds in as they go all the way into my ears. This is not conducive to a work environment.All told I'm very disappointed in the MotoRokr headset. It didn't pair easily and lost connection often. The music cuts in and out on me all the time and it wasn't very comfortable for long use. Granted, it could be my phone, my head could be too large and possibly the unit is defective but for $99 I'll take my money back and wait for something better. Hopefully you will have better luck. For innovation, I give it the two stars, the rest of the points off are for lack of usability in my case.