I was very excited when I received this. The look was exactly what I wanted (the blue light and all), it seemed to hold onto my ear, and the unfolding to activate it made perfect sense to me. One day it fell of onto the concrete when I bent over to pick something up. After impact, it has never worked correctly. When it is closed, it still acts as if it were open, allowing it to drain all day - which makes it useless in the evening. It also won't stay connected very long. Of course, it would seem like I should be a bit more careful, but it shouldn't have fallen off my ear in the first place! The sound quality was good when it worked, however, I found myself always holding it closer to my ear when there was background noise, even with the volume turned all the way up. Shouldn't it be 'hands-free'?! I will be looking for something else.