I've had this phone for about 8 months now. I got it back when it was free, with a new contract. The initial firmware is a botched headache. After I got the old firmware on it (I paid someone to load the original nokia firmware), it works like a charm. Also, AT&T; is great about giving out the unlock codes.What they all say about the battery life is sadly true. I remedy this with a car charged and a USB charger so that it can always be charging. It's a little bit of a pain, but it's a great phone, loud speakers, lots of memory, fast, big keypad.