I really wanted to like this bluetooth device as I need a good one for all of my calls, particularly while driving. I have never been able to get it to fit my ear (either side). I have tried all of the ear pieces and loops but none will stay in my ear. The noise reduction works well but if the earpiece won't stay in your ear it is pretty useless as there is too much noise getting in to hear your call. The charging connection has broken and was very sensitive to positioning. This was a waste of good money as I bought it when it was new and paid dearly for it.