Honestly when i got this phone (about 10 months ago) it looked great and was pretty ok to use.slowly the battery started to give up...no problem, i have a battery pack (maybe samsung accprected this).then slowly the touchpad started acting weird...it felt like the buttons were raised up and didnt respond properly.now the battery needs recharging after a day (little usage) and the touchpad side is just not usable anymore.When i receive a text message i need to "flip" the phone around and then the touchpad gets activated, taking me straight to the music player (which takes long time to load).in short, this is by far the worst piece of equiptment i've ever bought.If you value your money, time and sanity, AVOID THIS PRODUCT.