I have been a NET 10 user for a few years and have been pleased with the service so far. I only use my phone every once in a while so it's great for me. However, if you are looking into buying this phone, go to the NET 10 site to buy it! They have this exact model for $19.99 with all the same stuff put on it. That's a $70 savings. But like I said, NET 10 is perfect for people who only use their phone occassionally.