I could go on and on but I'll keep it short. I've been a cell phone user since bag phones and I've had many, many, portables. The Razr is the worst. The only thing I can say good about it is its size, I can carry it in my pocket. The worst about is the inability to see the keypad in bright sunlight. it looks nice but it's not practical and forgot seeing the letters for text messaging. They need to make this phone with a matte finish keypad so it's more visible. It doesn't drop calls, at least with Cingular BUT the Razr earpiece is lousy, I have to keep moving it over my ear to hit an audible spot and usually end up just using bluetooth so I can hear. Buttons on the side of the phone are easy to punch by accident. I WON'T be buying another Razr until they improve it.