This phone sucks bigtime. First of all the usage is complicated. Its not user friendly. It shows a very good signal on the phone but the voice breaks up most of the time. Sometimes it disconnects just like that even if the reception is full!!. On the bottom right corner of the main screen you have AIM (AOL Instant messenger), I dont use AIM and i dont need it there. It doesnt make any sense, not everybody who buys this phone use AIM. It should have been more like a Address Book or something. If you want to store more than 1 phone number for the same person(e.g. home, mobile) it shows up as 1 entry for each in the address book making the phone list complicated. Dont buy this phone or you will have to repent.