Guess what? If you buy this product, you have one year to use it. Then when it breaks, throw it out! That's the official word from Jabra. Let me quote:Thank you for contacting Product Support.Jabra does not have a repair service. The only remedy we have for non functioning headsets is replacement, if the headset is within the one year warranty. We do require a copy of the receipt to be sent back with the product.-----Thus, when my headset stopped working and would no longer take a charge 16 months after purchase, my options were to (a) throw it out, or (b) throw it out.Caveat Emptor