I am on my 5th VX4500. The signal on this phone fluctuates like crazy. You can have a full strength signal and suddenly the phone will drop the call. I have had several LG phones (TM-510; VX1; and VX6000) and they all were superior to this phone. The last time this phone broke I temporarily activated an old Kyocera phone that was about to be donated to the goodwill and it blew this thing away.On the bright side this phone is user-friendly and has a nice interface. The speaker phone is decent as well. Too bad it can't hold a signal. Save your money and get something better.