I bought this phone from cingular when it first came out. At first I loved it and I wanted to be "cool" like everyone else and have this ultra slim sleek phone. However, shortly after I purchased it, it became very hot, and started to burn my face when I used it. I marched right back to the cingular store and asked what the problem was. They appologized for the phone and gave me a new one, for free. So, Of course Im going to take it and be happy. But I think they gave me a refurbished one! I was very upset, and now I am stuck with it until my plan with cingular is up.Let me tell you why I hate this phone.For some reason, it is having a problem with the real tones (you know, the music tones that are like mp3's and you can hear voices). When people call, every now and then in stead of ringing, I will hear pure static coming from the phones speaker. Then the phone will spazz out and I will have to wait 5 minutes for the phone to act normal again.The battery is terrible. I have to charge this phone at night, all night long. Then in my car, every time I get into my car , the first thing I do is plug my phone in. If I take a picture, the battery drops a bar, and starts beeping, letting me know its dieing. The battery life is just plain terrible.Its very fragile, I had to purchase a case for it, because my phone likes to fly out of my hand ! (haha) Its very small, and when it falls, it tends to get chipped. Which makes the phone look terrible.The speaker phone is horrible. When I am in my car, and I put someone on speaker phone, I find my self holding it up to my ear anyway. If a cop pulls me over, he is not going to believe it was on speaker because i was glued to my head anyways, so whats the point !?I dont think it has a very good internal antena. I never had problems with my nokia! This phone has a lot of drop calls, and lately I have been hearing this weird ticking sound. Almost like static, but more annoying!I do not recomend anyone to buy this phone, it is horrible.