I bought the unit because of the name - assuming that it would be a high quality product. I assumed wrong. I was originally very pleased with the unit because of it's light weight and crystal clear sound and would still be thrilled with it ~ if it still worked. Less than 3 months of very light, very tender use and the thing is garbage. The plug split at the seam when I inserted it into the jack so I repaired it with electrical tape. That worked for a time, but then the wires must have given out near the headset....crackling and intermittent voice going both ways. I have since purchased a Panasonic for 1/4 the price and it's great!