I am forced by the software I use my Palm for to get a Palm device, as opposed to Blackberry, etc. I had a Tungsten which was just fine until it died after several years of good use. I replaced it with a Tungsten E2, which never charged properly, and died completely about 2 weeks after the 90 day warranty expired. I didn't really need the phone, since I am virtually always by a land line, but the Treo has worked well for my colleagues and is definitely more reliable than the Tungsten. It holds a charge for a very long time if you use it only as a PDA and don't turn on the phone. If I could do without the main program I use the Treo for until June, I would wait for the iPhone. I picked an unlocked phone to get the service I want with the device I want in my rural area. I picked the older model because it is reliable, with a better battery, and new is usually not better with Palm devices. Now that I have the phone, I use it for email and web searches on the go. I may always be near a land line for voice, but internet access is now much easier. That made it worth the greater expense compared to a PDA alone.