I used Verizon for 3 years before switching to AT&T.; Price plans seemed identical so I wasn't too concerned. Problem is I had to pay $60 to activate the two phones I got. Didn't care too much about that until I got the first bill and found $20 in bogus fees and charges tacked on to the bill. Verizon's bogus junk was always less than $10.I'll be switching back to Verizon when the contract is done. Customer service was mediocre (about the same as Verizon's). Bogus charges kill the deal.