The phone is ok. However, the battery is a joke. You will need recharge it every night. J&R includes a (paid) bulk adapter to fit american standards : a minimum movement of the adapter and the charger will not work while you believe that your phone is getting power ! The bulk adapter is useless since you can simply remove the european plug and use the two pin plug that originally comes with the charger. The Motorola Phone Tools is another joke: simply does not recognize the cell !