I was so excited to get this bluetooth headset since I am aware that driving while you are on the phone can be quite dangerous, especially with a three year old in the rear seat. I found this at Costco at a reasonable price so I picked it up. I did own the older model but ended up never using it because it was just a hassle to establish the link every time I needed to use it and it was just too inconvenient. What I love about this model is the fact that the set enables you to turn on and off the device just by flipping the boom which is such a time-saver compared to the predecessor. But my biggest disappointment is that I can't hear well enough because it feels like the device is floating on my ear, not snug, so I end up holding the headset close to my hear. With the volumn at the max and holding it tight to my ear, I still can't hear well enough so I usually end up taking out the headset and use the phone. I am quite petite so my ear might be smaller than it's designed for? I am not sure. But for me it didn't work so I am returning it.