THe shiiping on the cable great got to the house fast. That's where the fun ended. My computer running XP would not load the drivers for my phone from the cd that comes with the cable. I have an i836 Motorola. I searched off and on the net for a few days and found Motorola's Website and found the drivers. The other complaint is the phone won't stay connected to the cable. This could be the phone or the cable. But I have been able to print a list of all the phone numbers.