Absolutely, positively, do NOT get this phone. I have had 2 so far in the last 8 months. Both started acting weird, then shut off and NEVER came back on again. Cingular admitted to having many problms reported on this phone. Sony is supposed to be coming out with a new model - the 700 - but I doubt I will even bother with that. No matter how much you want the included MP3 player and/or FM radio- it will save you a bunch of potential trouble if you don't even get this phone.