Well the Motorola Phone Tools cd worked great but the usb cable was a total dud. I tried 2 different phones and 2 different computers to make sure it was not my phone or computer that was messed up. Indeed it was the cable that would not work. I borrowed a cable from a friend and it worked great and I was able to use the cd just fine. So, if you want to press your luck on the usb cable, go ahead but it didn't work for me at all. But like I said, the Motorola Phone Tools cd worked great...if you can borrow someone else's cable to use it with. It may not have cost me alot but I expected it to work. I'm not trying to talk bad about the seller though. Maybe it was just 1 cable in 1000 that just didn't happen to work. Anyway..there you have it.