Vonage or the VoIP industry is not there yet... Unless you have are sitting on a T1 line. I installed VoIP on both a DSL as well as a Cable Modem. While the cable modem installation was relatively simple, DSL made me jump through hoops and spends hours on line with the Service Reps.The actual service itself is spotty. And why not. Most of the broadbands offer download speeds in MBytes but restrict the upload to few KBytes. There is a considerable delay while talking and considerable choppiness. Most of my phone calls ended my friends asking me to hang up and call from a land line. Its frustrating like using the analog cell phones in bad areas.The returns or changes in plans were no easy either. Read the fine print they charge you for every single change in plan and also for your returns. I believe Vonage makes most of its profits from these fine print related charges.Final verdict, I would recommend waiting for Verizon or AT&T; to launch their VoIP and then wait for positive feedback from early adopters to subscribe to the service.