I just got the w810i last week and so far its been the best cell phone I've ever had. It is smaller than I originally expected which was a very pleasant suprise. I got a 2 gig MS duo card and now have almost 4 hundred songs on it with room to spare(it can take up to 4 gig MS duo). The music quality is very good on this phone. The speaker could be a little louder but when playing through headphones it is good. I don't like how there isn't a headphone jack though, you have to plug a cord into the bottom of the phone and then the end of that cord has the headphone jack on it. It gets annoying and the cord becomes quite long. The camera is alright, i haven't sent any pics to a computer yet, but when just saving and viewing them on my phone they seem just ok for 2 MP, quality will probably look better on a comp though. This phone is loaded with features including bluetooth and infrared also you can set the alarm to only go off monday through friday or whichever days you choose. The battery life is also very impressive. I usually listen to music on it about 5 hours each day at work and use it pretty frequently for calls and it will last 3 days. Im sure it could last at least a week on standby.A couple cons-There is a cingular media connect button that will take you right to the internet. If you don't put the lock on the phone when it is in your pocket, you could easily rack up some unwanted data charges. Also I don't like how you are unable to see the length of your calls in your call log.Overall it is a sweet phone loaded with features and has only a few negatives. Especially for being a free phone, I highly recommend it.