I wanted a good cellphone that didn't give me the feel of carrying handcuffs on my belt and the Razor is good in that regard. The downside of that feature is that if you forgot what pocket you put it in you will have a hard time finding it when it rings.I am lucky that I have pointy fingers because the small size means a small keyboard for dialing. The software from Motorola to allow it to talk to my XP OS, particularly the driver must be hidden well or I am more computer illiterate than I thought. Motorola's website is a maze of marketing and help screens. The voice command feature on the Razr is inconsistent. I am with T-Mobile that requires the phone to provide the voice command technology. When I was with Sprint they had a web base voice dial that was reliable. Obviously, there is a reason I am not with Sprint but that is a different story.If you want a good bread and butter phone that is very compact Razr does the job, just do your homework as to what other expectations you may or may not have. Its a bit pricey, but you already knew that.