I bought this headset in the summer to use when driving or talking long distance. It wasn't for everyday use and it seemed to work just fine. I had little to no trouble with it until this November when I was traveling. I used it on a ten hour total car trip: on the way there it was just fine but coming home it kept dropping the call back to the handset and beeping at a horridly annoying volume in my ear. I had to take it off and just use the regular phone, which was inconvenient but doable.Upon returning home I took both it and the phone to my cellphone provider where I had purchased both. They told me I needed a handset Bluetooth software upgrade. It took almost an hour to do it, but the headset worked afterwards. Unfortunately, the next day when I tried it again it refused to connect or would tell me the connection was busy. I still cannot get it to reconnect and will try to take it back to the dealer yet again. I doubt they'll take it back at this point, though.My advice: DON'T BUY IT. Read reviews and find one that works for the long haul.