I picked this bluethooth up about 6 weeks ago. The upsides to this item are a plenty. The talk and standby time is just about for ever(I charge it twice a week and never turn it off). I can hear well but not as good as my old 520 Voyager that fits inside the ear but this is more comfortable for long talk times. People can hear me better and there is less background and wind noise. The only thing is the bulk really, large back piece is take a little getting use to. And is a bit uncomfortable when wearing sunglasses. But for anyone who talks alot on the phone for work or personal and is in sometimes a area with lots of noises going on this a great pick.