This bluetooth is much more comfortable resting on the ear. Easy to make calls and receive calls. Volume buttons allow for a lot of leeway in the setting. Still working on getting the voice dial to work without disconnecting the call, but I kept the short information sheet provided with it. (I am sure it is the operator and not the unit itself). I am very pleased with my purchase. It has a longer talk time than my previous BT, much more comfortable and paired easily with my LG phone. And, I love the pink color!