I have read all problems on the reviews and agree. Having problems with swivel head only had phone for 5 months. Get white screen, locks up only way out is to take out battery and re-boot. The only positive thing about this phone is the speaker and music storage, but hard to enjoy either when battery life is less than a day. THIS PHONE IS JUNK, CINGULAR KNOWS IT BECAUSE THEY DO NOT SELL IT NOR WILL THEY SEND THIS SAME PHONE OUT IF IT IS WARRANTIED, THEY ARE WARRANTING THIS PHONE WITH THE SAMSUNG D807. IF YOU ARE EXPIERENCING ANY OF THESE PROBLEMS WITH THIS PHONE, AND IF IT IS A CINGULAR BRANDED (LOCKED TO CINGULAR) AND YOU HAVE PURCHASED LESS THAN A YEAR AGO YOU CAN GET IT WARRANTIED WITH 15 MINUTES. CALL WARRANTY SERVICE 800-801-1101 AND GET THE SAMSUNG D807 STILL HAS THE 1.3MEGAPIXEL CAMERA, IT IS A VERTICAL SLIDE PHONE WITH A BIG SCREEN I LOVE THIS PHONE.