I purchased this phone a little more than a week ago. Once I finally received the phone I was quite disappointed. I charged as the recommendations say and then turned the phone on. To my suprise i was in analog roam at my apartment in downtown Pittsburgh where my Samsung A-460 has a decent digital reception. So, I took it to the Sprint store where they reprogrammed it. Sadly, the reception still wasnt any better than my Samsung. So, I called a friend to test the phone out, albeit good clear reception, but a horrible feedback from the speaker phone. Plus the phone book is a pain in the butt to get to. I love my Samsung in the fact i just have to hit the scroll down key to scroll my address book. Good luck if you choose this phone.