I bought this phone to replace an aging motorola. The phone worked fine for 30 days or so then started to need re-charging more frequently. As of today I've had it for two and a half months and it needs to be re-charged every night. Nokia will let me send it in so they can look at it but their policy is no loaner which means I have to buy another phone anyway. My conversation with Nokia's repair service ended with a conviction that I will never own another Nokia product. Admittedly this is partially due to the unanswered emails I sent prior to calling them.