I absolutely love My RAZR phone. he last phone I had didn't have half the features the RAZR has, so I am in hog heaven with this phone. The 4X zoom on the camera makes for great picture taking (also the pictures are much better quality than most of my friends camera phones). The wireless internet is easy to use and makes sending pictures a snap.Also, the RAZR looks super cool and has made several friends jealous (always a bonus!).As for the phone service - I've found Cingular's customer service to be exceptional, haven't had any dropped calls and the roll over minutes are a great bonus!All in all, I am very happy with the phone and the service! Five stars.