Without a doubt my most useful purchase of 2000.First off, the designers of this phone did a VERY good job. Besides the ability to expand for larger heads, the ear speakers are in perfect range of your year and you can talk normally into the microphone, there is no need to speak loud or directly into the microphone, this baby has great pick-up on voice.The beauty of this phone is the fact not only does it have a small &quot;remote&quot; for dialing, volume, redial, flash, etc. but there is also a base handset which accompanies this headset so you can use it as a regular corded phone.I work out of the home a few days a week doing computer work. Used have to deal with the annoying neck aches from tilting my head to hold the phone while I was typing, not any more. The range on this phone is also great, the base is upstairs but I can use the headset in the kitchen, in the basement, even out in the garden.If you are looking for a truly convienient cordless phone, this is the &quot;better option&quot;. One more thing, have had this for seven months and have had NO problems.