Like Apple, Motorola are now relegated to the bottom rungs of commercial extortion for forcing extra bucks out of your wallet for items that should be packaged with the goods when you buy them (or free for download), i.e. - all new Motorola phones should have been packaged with the FULL VERSION of Motorola Phonetools software and not the *lite version. So although you have heard about the PC software that comes free with some Motorola cell phones, what they don't tell you is that you only get the *lite version free which doesn't allow any syncing with Microsoft software and with limitations on SMS text word counts and other impaired functions that cost you an extra $30 (not $40+ like here on Amazon, do a search for the free online download unless you absolutely need the USB to cell phone connection if it didn't come with your new Motorola phone... sigh... but they should have at least given you that, or check to see if your phone has Bluetooth technology, and if so then just get a Bluetooth USB connection and use your wireless Bluetooth phone to Bluetooth USB to hook up to the software). So apart from allowing you to now do the things that you should have been able to do from day #1 it doesn't really do much else. However the Bluetooth USB setup doesn't always work right and I have found that not all cell phone work with this software yet either, so it is a bit of a buggy program. To be honest it is certainly not worth the money unless you really want to send long SMSs and sync with your MS Outlook, and it solves both these problems (that their own company created so that you would have to buy this). Basically there is no reason to be charging this much extra for such a bad piece of software that just allows for unlimited SMSs and syncing with Outlook. It doesn't work with all Motorola phones either, has a buggy Bluetooth and even USB setup and is not worth the money by a long shot. However if you need to have longer SMSs and need to sync, as I did, then you will forced to shove more cash into the hands of Motorola for this... and you should have had it from day#1.BAH!