I was a little hesitant about this phone after reading some prior reviews, but I have been more than pleased with its performance so far. I have no problems with volume, either hearing someone (regular or using speaker), and the ringer volume is fine as well.Menus are pretty intuitive and especially like the white on black text face (although there are other more colorful options)The phone is lightweight and small, easily fitting into your palm. Flips nicely and not too easily, so you don't flip it open by accident. Yes, the back panel is lightweight plastic, but hopefully you won't be in and out of there changing the battery out too often!I haven't tried taking photos yet; but hey, it's my phone, not my camera :)Just bought a Bluetooth headset and I will be trying that and will update my review when I've used it for a while.The only drawbacks so far are:1) Hate the cheesy cover for the headset/charger port. I really have to slow down and make sure I'm delicate when utilizing the port for fear of tearing it off of the phone.2) Can't use the wired headset while charging - as there is only one port for both functions.Overall, I gave this phone 4 stars because it's functional, nice size and feel, and usable easily right out of the box for me. I wanted first and foremost a phone with clear signal and that's what I've got.