I bought this phone beause I didn't want to swtich my current service.This is a great, easy to use phone. It is perfect for someone who's looking for something easy to work with, it has a simple and in detail user's guide, the battery has a long life span, and it has a good size screen.I read many negative reviews on this phone on various webpages but I still decided to buy it. I have no regrets. A lot of people said this phone has a bad camera quaility. From the pictures I've taken I see no worse quality in this camera phone than any other. A lot of other flip phones have a longer display screen inside which tends to strech the picture. This phone is a perfect screen size that keeps the picture to the right dementions.The caller ID is simple and shows on the outside of the phone when someone is calling. You can set your option to show a picture and where you have to open the phone to answer it.The speaker phone is another good feature on this phone. It is very loud and clear and is perfect for when you are driving or need your hands free.I've already dropped this phone and acidentally smashed it underneathe my chair. There are no sratches on it and its still in perfectly good working condition. A lot of people said this phone was like a toy as was fragile. I don't understand how it can be fragile if I can put a metal chair on top of it; unless the person that said that was throwing this at the wall repeatly or beating it with a baseball bat I see no problems with it.Over all I give this phone a 5 star rating. I've had no problems with it and it is well worth the money you are paying for.