Zero stars!!!! I have had my Tracfone for 2 weeks - have made numerous calls to their so-called Customer Service - have spent most of the time on hold - and still have "No Service". I have not been able to send or receive any calls since I have had it. And beware - if you buy it and it does not work they will not refund your money - apparently in India they do not believe in standing behind their product. So now I have a totally worthless phone and am out the money I spent.