The sound quality of this headset is much better compared to other BT headsets I have used. In poor reception areas, the headset creates a constant clicking sound, but with fair reception the quality is as good as the cell phone speaker. Finding a headset with background noise cacellation is essential and this model does that well. Without the noise cancellation, you can forget using BT devices while walking. What I don't like are the minisule buttons on this headset. Even after months of use, the volume button feel is not intutive, because I can not tell if I pushing up or down, because the button is so small. Battery life is good, it usually exceeds my phone battery.