I HAVE HAD THIS CELL PHONE FOR ABOUT A MONTH. I HAVE NOT HAD ANY PROBLEMS WITH IT YET AND DONT HOPE TO. THIS IS MY SECOND CELLPHONE, AND IT IS MUCH BETTER THAN MY SONY ERICSON T637. I DID NOT GET THIS PHONE ON AMAZON, I WOULD NOT PAY SOO MUCH ON THIS SITE FOR THIS PHONE. I GOT MY 6101 FOR FREE FROM WALMART, YES WALMART YOU'D THINK THEY DONT HAVE GOOD PHONES BUT THEY DO.PROSGREAT RECEPTION ( TMOBILE IS GREAT)LOUD SPEAKERPHONEVOICE RECORED (WHICH YOU CAN USE AS A RINGTONE)VIDEO RECORDERPREETY GOOD CAMERA ( BETTER THAN MY SONY ERICSON)LOUD RINGTONESLARGE SCREENSLARGE KEYPADEASY NAVIGATION, EASY TO USECONSLIGHT TURNS OFF AFTER LIKE 15 SEC AND THERES NO WAY TO CHANGE IT, ANNOYING AT TIMES.DOESNT FEEL THAT DURABLE, BUT DOESNT FEEL FRAGIL SO I GOT A CASE FOR MINE JUST IN CASE.YOU HAVE TO PRESS LIKE 6 KEYS BEFORE YOU GET TO THE SILENT BUTTONTHE INTERNAL SCREEN DOES NOT RESET ITSELF AFTER YOU CLOSE THE PHONE, THE SCREEN IS THE SAME AFTER YOU OPEN IT LIKE 2 HOURS LATER WHICH IS VERY VERY ANNOYINGALL IN ALL THIS IS A GREAT BEGINNER PHONE (FOR THE PRICE I GOT IT FOR.)