It worked before it broke! Luckily the return was not a hassle.Pros:+ Does protect and carry phone well+ Love how it lets the phone know that it's in the holster and automatically change profile (the holster I have now, non-BlackBerry brand, does not do this)Cons:- The unit is kind of bulky and sticks out a bit too far (due to the swivel. Also the area where my unit broke).- I'm not too fond of the magnetic strap. Hassle to put and remove phone.- The swivel moves a little too much (little effort needed to move holster position).