Pros:- Excellent reception- Easy to navigate menus- Excellent speakerphone- Excellent voice command system- Bluetooth from Verizon!!!Cons:- Size is a little large- Manual doesn't explain several menu optionsI've only had the phone a little more than one week, but I'm extremely happy with it so far. First, I'm ecstatic that Verizon has a bluetooth enabled phone (that's not a PDA). And I only wanted the bluetooth for the headset feature, so I have no complaints about it being "crippled".I traded up from an Audiovox 8900 that was an OK phone. The menus from Motorola are far better, and the reception--while not bad at all on the Audiovox--is amazing on the Motorola. In places where the Audiovox had no signal, I get 1-2 bars on the Motorola.Also, I think the voice command system that requires no training works perfectly. I've had no problems whatsoever. I didn't choose the phone for this feature, but it's turned out to be one of my favorites.As for the battery life, it's about what I expected and have seen from other similar phones. Today, I used the phone for 3 calls totaling 2.5 hours before the battery indicator even dropped from "full charge". I made several more calls which dropped the battery to about 50% before I bothered to charge it.I've also been very pleased with Verizon reception and service for the 10 months I've used them. They replaced my Audiovox twice with no hassle. (Once the phone kept telling me to power cycle and wouldn't do anything else. The second time, the headset jack deteriorated, so that you couldn't touch the phone without setting off a static storm.) The reliability issues are the big reason I switched from the Audiovox after only 10 months.My only (mild) compliants about the V710 are 1) the manual that doesn't provide details on some of the deeper menu options and 2) the phone is a little larger than the Audiovox.Overall, I'm a very satisfied V710 owner.