I really liked the style of this headset. After the third day it would no longer take a charge. They have a proprietary plug that you can hardly even tell if its pluged in, and can't get anything to replace it.I call Jabra, and they said that i had to have a bill of sale (which i lost, my fault). Once i told them i lost it, they basically told me sorry for your loss and for the headset that doesn't work but you LOOSE !!This is terrible customer service IMO. The sets had just come out, and they wouldn't take care of it.I will be a cold day, before i EVER get anything with the Jabra name again !!!!!