i got this phone free with a t-mobile plan, and at first was happy--it was a cute flip phone, light & i had fun playing with the features, although it was too bad there was no camera...unfortunately the phone's also very fragile, and after a while i started noticing a lot of static during calls and very poor reception. i would call people and they wouldn't be able to hear me AT ALL. lots of dropped calls. i called t-mobile about it and the tech support guy said he'd had similar complaints about this model from other customers. it got so bad that i just took the SIM card out and put it in this old nokia phone my dad used to use--clunky & not pretty but the reception & clarity turned out to be MUCH better on this old nokia phone. now that i'm looking for a new phone & plan, i'm checking out reviews carefully this time. hope this review is helpful in preventing others from making the mistake of getting the motorola v-180