I've had this phone for about 4 months and it's a great basic phone. It does the basics very well but it does have some things a don't like.Pro'sGreat sound and reception. I get full reception on the lower level of Grand Central Station as well as Metronorth. Someone was complaining about the sound being to low. Turn up the sound and the side of the phone.Very nice screen and easy to use menu system.You can quickly put the phone in vibrate mode by pressing and holding the * key.Con'sYou can't get rid of the word "cingular" scrolling on the outside display.When you save contacts to your SIM card and then have double entries.No flash on camera, no big deal for me as I have a digital camera.Ringtones suck and 1 crappy game but no big deal for me, I have an ipod and an xbox :).Overall, if you are looking for a "phone" you can't go wrong with the this LG>