Wonderful for using the internet, be prepared to pay Sprint extra for this! Actually be prepared to pay for any extra services or software and the software is expensive from Handango.The Speaker to hear callers and the same speaker to use for speaker phone SUCKS! I constantly have to ask my callers to repeat themselves and speak up! Its annoying.I use the internet on it daily to check email or look things up but getting the software for AOL, Yahoo or other IM is annoying to use.The camera on it is decent.Keyboard is nice to use.The Stylus keeps falling out, not secure so either you use tooth picks or other objects if you loose your stylus and dont have a replacement.I've figured out finally that alot of the issues I see others complaining about has alot to do with knowing what all the settings do. But once you learn it all, its time to upgrade and you need to be fairly tech or computer friendly to operate it to get good use out of all the features.Its a good little gadget for what I needed it for with a few minor complants I'd love to see fixed.