I have nothing bad to say about the device itself ... So far I have been very pleased. BUT warning -- never lose the charging cradle. It is very difficult to replace. Jabra has discontinued them in lieu of the BT500 (direct USB charge). So the pre-BT500 line (BT200/BT250/BT250v) is on its own when it comes to finding a replacement cradle. Fortuately I've been able to find one via the internet in the U.K. and I am anxiously waiting for it to be delivered here in the USA (fingers crossed).The belt clip and charge cradle solution is not a great design. It makes sense that they have come up with something better. Even a hard sleeve to put in your pocket would have been better. Consequently -- using the charge cradle as a carrier subjects you to risk of not being able to recharge if you lose it.If I had to do it all over again -- I probably would have sacrificed the vibrating alert for the cradle-free charging and the latest technology.