The sound is choppy, where you will not hear every couple of words, there is a high pitch sound in the background that last maybe 10 seconds and happens once per minute or so. It is terribly annoying to have more than a very short conversation on this phone.You cannot display the time on the outside of the phone constantly, and you will not be able to get the time if you don't have a signal. It is big and heavy. The mp3 player is a pain to use and has poor sound quality. Hands down, worst phone I could have bought. I plan to cancel with Verizon, even if I have to pay the fee. I will never purchase anything from Samsung again. I am amazed a phone this bad could exist in this day and age.