Originally I purchased the Plantronics Explorer 320 Headset for my supervisor's birthday [...] which arrived in a non-plantronics package and was red in color, however the instruction manual was Plantronics. This device worked beautifully.I wanted to buy myself the same headset because it worked so well, [...]. I purchased this headset [...] which came in the real Plantronics package and was the regular silver/black color. This device works horribly! It disconnects and reconnects OFTEN while my phone is attached to my hip, directly in a line of site to the headset on the same side of my body. I also hear so much static that its not even worth using. Ive done all the normal troubleshooting steps but it still doesnt work.