Nextel coverage area is horrible - at least in Northern Virginia / D.C. area. I get &quot;no service&quot; error messages on my cell phone several times a day even though I'm in Fairfax County. My phone won't work inside the house most of the time and forget about using it inside stores or restaurants. I hear the same complaints from other Nextel users. I bought Nextel for the Push-to-Talk feature but that's garbage too. Go with Verizon - coverage is much better and service is cheaper.