Hi - I have the Fire Red phone..I recently upgraded from a 3 yr old Motorola V60 (last of the old black & white screens!). I like the practical features that motorola offers on the KRZR and it's performance has been great. Improvements from "older phones" include 1 - no more antenae...yeah! (they always get in way or break) and reception is fine, even in the areas I know to be "staticy".... 2 - more stylish - black, white or red...i choose red for easy visibility in purse, or car. I like the reflective surface on face-up side, and "texture" on back side, so it does not slide around.... 3 - ultra slim, pretty light, but still feels like a phone in your hand when talking - I like this, that the mic is near your mouth! 4 - keypad has slight "nubs" so you can sense separation between buttons, this is nice as some phones are hard to dial from cuz too smooth / sensitive buttons.Great and easy to use features include phonebook, you can set events w/reminder alarms in the calendar, calculator, 3 frequent alarm clocks (example is monday-friday 6 am), the camera (it's a two click process - much faster and easier than competitors) and speakerphone.It has plenty of standard ringtones, and you can download from Verizon other ones too. It has a place for additional memory card (extra $$)....it can download music, etc. but I have not attempted that yet. I have an mp3 player, so don't see need for it (yet) in my phone too!Warning...it only comes with a charger for home plug, so plan on spending $30-$60 for a car charger, $35-$70 for Bluetooth hands-free (gotta be a safe driver!)... $10-$30 for case (custom belt clips are $20), $35-$70 for extra/ extended life battery and $xx for the extra memory card. gone are the good old days of the "extras" being included in a package!