The company that I bought if from is not the problem then bent over backwards to help me but they sent me two blue ants the first they made a mistake and sent me a replacement for it, It was brand new in sealed box and it don't workthe on off switch worked two times and that is it. Don't buy a super blueant. I have never told the company that I bought it from becouse they sent it free because of there mistake. Jerry. Amazon really takes care of you if you buy from there sit, they make sure the seller stands behind there product. And PC products is a great company.