After using this phone for only 1 1/2 days my display screen broke-not on the outside but inside. Wireless carrier only offered to fix it for a $50 fee and manufacturer was of no help at all. I was told it was due to some sort of pressure impact and would be considered physical abuse. I can't believe they make such high dollar phones that have screens that will break by breathing on them. This phone was not dropped in any way, or banged on anything, yet I am the one paying to replace it after spending $200 on it to begin with. The sales clerk told me just bumping into something with it in your pocket or purse could break the screen. Maybe they should have encased it in rubber. I am VERY disappointed in this product and wish I could return it for a refund and get a different brand.