RIM Blackberry has still not quite figured out how to make a cell phone. Don't get me wrong...The e-mail functionality is incredible. However, the phone quality is poor -- bad reception, dropped calls and weak design.It is so bad, that I do not think you can use the 7100 as a primary phone in the U.S.I am keeping it for data, but without the monthly voice plan. I am ordering another phone for voice.Would that it were were not necessary to do so...