After trying many other earpieces, this is the only one I will use -- I can't use an earbud without the molded eargel (I don't have that little &quot;dip&quot; in the outline of my ear canal so the little buds w/o gels fall out) and I hate those earpieces that wrap around your ear or have a boom coming out the side of your head -- they are too weighty and bulky and eventually become uncomfortable.Plus, I really like the eargel. It's lightweight, funnels the sound directly into my ear (no variations because it's always in the same place) and provides a lot of security -- it never falls out when I'm walking or getting out of the car. If it feels uncomfortable, you are probably using the wrong size eargel and should try another size.Third, and probably most important, the sound is terrific -- in both directions. After many years of use (the same product but I've had to replace it once -- the cord frayed from constantly being bent and put away) I've never even once had anyone complain that they couldn't hear me, that I sounded far away or fuzzy, etc. 95% of my use is in a moving car -- a truck -- which isn't as quiet as a Mercedes or BMW; it still sounds really good.This product works exactly as it should, is comfortable to wear and is VERY inexpensive. What more could you ask?!!