Software is very limited/limiting and doesn't work very well. At all. I only really wanted this in order to type in phone contacts from my last phone rather than do it all on the phone itself, but, frankly, it's not even really up to that task, much less anything more demanding - like synchronising.The USB cable has a big fat dongle on it and is a device in it's own right - so cannot be used with other drivers/software that "talks" to a V3 (or other Motorola phones with the same data interface) directly. Extremely disappointed with this purchase.My advice would be to buy a standard USB->5 pin mini-USB cable anywhere for $5-$10 and use freely-available drivers and software for wallpaper/ringtones/volume gain/skins/pictures uploading/downloading instead.It only gets one star because there's not a selection for "zero". I'd like my money back because it's not fit for the purpose for which it was intended, but fat chance of that.