First of all, I got this headset from one of Amazon's sponsors-cellphoneshop dot net. I liked the sound quality. I would speak to people on the mainland while in Hawaii and they had very few problems hearing me-even inside buildings.The 3 star rating is for the "fit" of the headset. It always felt loose-as someone else said-like it was going to fall off. If I was not moving/walking it was fine, but start to move and there it would slip.I shop Amazon often and when this was sold out, cellphoneshop had it for $18.99. It is still the same price as it was when I got mine. I am not sure about color choices though?I now use a very small Samsung which comes with a charging case. It was a "freebie" with a phone purchase and I like the fit much better.Hope this helps!