This phone has good palm/outlook compatibility, but its e-mail and text messaging system SUCKS. I recently called Sprint to see whether I can send or receive either e-mails or text messaging. They said I could surf the web to find other third-party software to download and blahh blahh blahh. I am not a techie and would probably mess it up if I fumbled through the web in search of something that might be compatible with my phone. For $600, I expected much more than this. Sprint stinks - stick with AT&amp;T or Verizon if you want a smart phone. Sprint is deceptive.