My girlfriend was tired of paying an arm and a leg to call me, since she has T-Mobile and I have Verizon, so she decided to get me a phone on her plan. The sales rep at the T-Mobile store offered us this phone at no charge. I've never had a camera phone before, we decided to get it. It turned out to be a very nice phone.At first it was a little difficult to get used to. The menu button is indeed difficult to push, although I have yet to screw up any options by pushing it wrong. Other than that, there's not much to complain about. At first it was difficult to hear, but then I realized the volume was turned down almost all the way by default. The speakerphone is not the greatest. It's rather quiet, and sometimes I'm not heard on the other end of the line, and it can only be turned on after the call is connected.The lights are cute. The first morning I had it I set the alarm, and I had no idea the lights would flash when the alarm went off. The phone was sitting on my desk across my room, and when it woke me up, I thought my desk was on fire because all I saw were blinking red and orange lights.The camera is decent. I hardly ever use it, but when I have I get rather good pictures despite the size. I don't know anyone who would want a good quality camera on a cell phone. If you're looking for one, just buy a normal camera. Maybe they have cameras with crappy cell phones built in...The phone withstands all the abuse I put it up against. It's been dropped, thrown, stepped on, sat on, and I even ran over it in my car. Other than the replaceable covers being scratched up, the phone has survived. If the rubber side pieces come off and the phone is still under warranty, T-Mobile replaces them for free.Overall it's a decent phone. I wouldn't pay for any phone if I could help it, and this one is no exception. If you can get it for free, why not?