I purchased this phone about 4 months back and have used it enough to understand its pros and cons. While the phone has a number of positives - including good voice quality (both sides), many useful feature including bluetooth which works just fine. The main issues I found with this phone are: 1) Very annoying delay when you scroll down to select a contact. I have about 100 contacts, some on the SIM card and mostly on the phone. I have had multiple instance of dialing the wrong contact due to the scrolling delay. 2) In my old Samsung phone I was able to setup voice dialing very easily - I have yet to figure how to do that in this phone - not user friendly at all. 3) While the phone is feature rich, the user interface is not friendly to utilize these features effectively. 4) Lastly, while the phone has a relatively small form factor, it can easily slip through your hand when e.g. getting in and out of the car or locking the front door with phone in had etc. Once dropped, it gets bruised-up pretty bad. There are a lot of solid and more intuitive cell phones out there which offer a lot of the same features, so shop around and compare before you buy this one.