I've had this device for about 3 years now. The fit was unusual at first but I got used to it and now like it. I've not had anything break on it. I did have a rubber ear piece come off and it was lost. I had some extras that were provided when I purchased it. I replaced it and paid more attention to my mount and dismount and it's been fine for 2 years. The sound quality has been mostly good. I find that the device needs to be within 10 to 15 feet of the phone for best results. Noise canceling works well but wind will still be noticed. I also find the volume does not go loud enough for my needs. I've used several bluetooth devices over the last 6 years and I've had the same inadequate volume problems with every one. I tend to take care of my stuff and handled this device with care. Thus, 3 years of good service. I understand that if one is hard on the product, it may provide different results.