Well, this is the most disappointing product that I have purchased in a long time. The modem feature works. That's about it. The Handset Manager will not connect with the phone and the software locks up Outlook. None of the other advertised features function at all. Find something else to spend your money on unless you have plenty to waste and enjoy frustration. I have contacted their technical support and have not heard back (e-mail, no phone number is available).