Purchased in mid-June 2007.I had an old Motorola HS820 over-the-ear bluetooth headset, which worked well. Due to the fact that the rubber ear cushion was separating, I had to replace it.After looking for an inner-ear bluetooth headset, I chose the Motorola H9. I really wanted an inner-ear one so I could hear conversations much easier and it would be more comfortable. That couldn't be further from the truth.First I will start with the good points of the H9- I do like the fact that it is inner-ear. Makes it a bit easier to hear in loud surroundings.- Extra ear-tips to accomodate any sized ear canal- Sleek design and cool blue light- Can work in either ear without any modifications- Convenient that you can get an additional charge from the baseNow onto the bad points of the H9- Too much static. I'm still using my Palm Treo 650 and when I had my HS820, I woud have very little static. Now that I'm using the H9, I have a lot of static.- Small range. The H9 claims to have a range of about 30 feet. My old Hs82 had a range of about 25 feet before it would begin to break up. The H9 has a range of about 10-15 feet, and even that is pushing it. I literally have to have the Palm Treo right next to me to get any sort of a decent signal- Delay when answering a call. When I push the button on the H9 to answer a call, there is a 5-7 second delay. I am literally saying, "hello" about 2-3 times.- Very short talk time. Motorola claims that the H9 has a talk time of 7.5 hours. I unfortunately have talked on a fully-charged H9 for about one hour before I would hear the beep in my ear, signifying that the battery is low.- Very small size equal ease of getting lost. Now it is not Motorola's fault if you lose your H9 due to it's dimunitive size, so bear in mind that there is no way to affix a strap or loop to the H9. The only thing you can do is keep it in your pocket.All-in-all, I was very dissappointed with the quality of this product. For a price of about $150.00, I expected better reception and battery life.If I could return it, I would.