I ordered this item because of the looks and because it was hard for me to find a Bluetooth that was compatible with my new cell phone. When it came, I found that it was easy to use and quite comfortable. After talking with some friends and family, they said that the sound quality was great and didn't realize that I was using a Bluetooth Headset. I would recommend this to anyone who was looking for something that was easy to operate. There is one downfall, the charge goes out faster than I had expected. If you are going on a trip be sure to bring your charger along, which is what I forgot. But then come to find out, it uses the same charger as my Nokia cell phone, which is a plus.