I love my v365 however it took a while to locate its mp3 player due to it being a different version than the v365 shown in a demo on the motorola site. I purchased mine through ATT and they advertise that its not an mp3 phone although it IS. (see moto site for more specs and info) My mp3 player is located under sounds as "playlist". You need the memory card to store music due to the phone's small 5mb memory. Moto advertises that you need the phone tools software to download music but I simply inserted my card into an SD adapter that came with my 3-in-1 memory card then inserted it into my pc's card reader and began opening mobile>audio file then dropping ripped music files into the audio file. On the other version of v365s, there is a DPA (digital audio player) under the games/appl. area. I don't know why the mp3 players are in different locations but maybe this will help someone when they open it. I love the loud speaker and great signal that I always have. I also love the long battery life. I don't use the PTT as I thought so no comment on that. If you don't want it,don't use it. Overall, this is an excellent and sturdy phone. I love the bulk design. I don't have to worry about it slipping from my hands. Other than the difficulty locating its mp3 player, this is an excellent phone. This is my first moto. I might just stick with them a while.