I purchased this phone since I travel quite frequently and wanted to be able to watch TV while being stuck at Airports in the West Coast. When I called and talked to the sales representatives at Verizon, they explained how great the phone was, and that it leveraged the latest A2DP capability to stream music, video and TV to the latest Stereo Bluetooth Headsets.I purchased the phone, and I also purchased a pair of bluetooth stereo Headsets that support A2DP (Samsung SBH170s).The phone does work well, as does the TV (depending on the Market, I found that Portland, Seattle and Las Vegas, but is somewhat spotty in the LA area, and doesn't yet exist in Phoenix).When my headset arrived, I immediately paired it to my phone. Voila, I could send and recieve calls and watch VCast videos and listen to music well, unfortunately, my mobile TV was still coming out of the phone's speaker, and not my new latest and greatest $120 headset.I called after 6 pm Pacific Time and discovered I couldn't get a tech support technician to work with me. Eventually, I was able to call during normal business hours on a phone that was not my cell (to adjust it).I was more knowledgeable than the level one technician, who I had to explain over and over that the bluetooth device was paired, and I could send and receive calls and listen to music with my headset. I could tell he was going through a step by step procedure, having me turn the phone off and on, and verify that the bluetooth icon was showing up, even after I explained it was working fine in every aspect but the Mobile TV. Eventutally, he was stumped and decided to pass me on to a Tier 2 technician.After being on hold over 30 minutes (he did come back once or twice to tell me he was investigating) the tier one support person informed me that the Mobile TV does not support Bluetooth devices.I was upset, at this fact, and asked if it would be addressed in a software update. He explained that, no it would not, that you have to listen to it through the Speakerphone. I complained that I was misrepresented of the product's functionality by sales, and by him (since he was trying to get it to work and did not know it was not supported), but he claimed, no, we never advertise that it works for Mobile TV, it works for the Phone. I said I did not purchase two products, but one phone and that it was clearly falsely advertised.This is the second time, I've had issue with false advertisement from Verizon. On their website they tout the A2DP capabilities, and outline all the capabilities of the phone. They never in any place identify that *BLUETOOTH DEVICES ARE NOT SUPPORTED ON MOBILE TV*.So, I'll eventually be joining the class action lawsuit which should take about three months(I was involved in another where they misrepresented functionality on a previous phone), and am in the process of trying to get a refund, which they are saying is past my 30 day return policy on the phone.Be forewarned, this isn't a bluetooth capable device, 100%