I used to own a nokia phone that had great reception. When I switched to the Motorola v300, I frequently had dropped calls or reception that was so bad it was simply impossible to converse. Both phones were with the same phone service and in the same area, so the only variable in the equation was the motorola v300. Then it developed an odd sound problem where even though the volume level would show that it was turned up to the maximum level, the sound coming through the earpiece was barely audible, forcing me to put the call through the speaker phone in order to hear it. And because you can't turn on the speakerphone until the call is connected, it was very difficult to make calls, since the earpiece volume was so low, I often couldn't hear the other person answer (or I could tell that they had answered, but not have been able to hear what they said.) The last straw was when I took the phone off the charger with the phone saying "charge complete", put it in my pocket, and within 4 hours withdrew the phone to find that its battery was so weak it had powered down and shut off. It did this to me twice in one week. I had had enough. The camera is a cute toy, but is nowhere near cool enough to put up with all the other problems. I am currently using a "loaner phone" while I wait for a new (refurbished) motorola v300 to be sent to me. If I have problems with the replacement phone, I'm going to find a reliable flip phone to take its place. Even if this phone had twice as many features, if it doesn't allow me to make and recieve calls...what good is it?