Received headset for xmas, but could not get it to work properly with my computer. Motorola's level 2 tech support finally told me that it probably wasn't compatible with my desktop. What products are it compatible with then, I asked? "phones and some video games". When THAT is your level 2 support, it's pretty clear that you have no intention of actually helping the customer...Since the headphones were a gift, it's too late to return them - only question now is whether they have any value on eBay or if they go in the garbage.