I bought this item despite some of the negative reviews. I did this as in my experience, negative reviews are often indicative of user error (e.g. not reading directions) and not product design/performance.In this case, I was simply wrong.The IDEA of this product is great. The very unique charging system shows great thought put into how people actually use a product. Trouble is, something got lost between the Product Management, Engineering and Quality Assurance departments.I can't offer a review on the sound quality or battery life of the unit. Main reason for this: I could not get the darn thing to charge. As previous reviews have said, you literally have to hold the unit in the "lipstick case" charging unit for the charging contact points to stay connected. I tried wiggling the unit to see if it would "seat" itself, I tried pushing and holding for a minute or so. While I held it in there, the charging light flashed away. Thing is, I did not have the time nor patience (nor should anyone) to hold the unit in the charging case for 6 hours.While I am disappointed with the product, and would recommend all to avoid at any price, I am ever again impressed with Amazon customer service. These guys/gals are the best in the business. I have returned the item and purchased an entirely different model.