T610 phone is useless. I took T-Mobile connection, the phone doesn't pickup signal in my office, my friends has other types of phones from T-Mobile, those phones works just fine.It's a great looking little phone with camera etc. Unfortunately Ericsson forgot the fact that people who misled by reviews, may use this device as a phone as well. It works well were the signal is strong. Since it's a cell phone we expect to use it as a mobile phone and will ended up by using in places where the signal is strong.Just to make it clear, we tried this phone side by side with Nokia 3595 and Motorola V66 phones. T610 simply doesn't work and 3595 and V66 phones worked well. T610 not just showing zero 'bars', T610 DOESN'T WORK.Not sure Why Sony Ericsson is making our life difficult by selling this useless product. I have one-year contract with T-Mobile and I have to live with this scarp phone or buy a new phone. Previously I had Nokia and Samsung phones they were simply excellent. Ericsson is telling "We have no issues that we are aware of." I feel like they are lying to the people who are the tragic evidence of T610 reception. We have seen other phones working with T-Mobil Service next to our cube.One thing you must understand is T610 phones have serious problems in reception. Not sure Ericsson ever tested this product or any one in Ericsson uses T610.This product is designed to make your life much difficult.Lat week I bought a Samsung R225m (which was the cheapest phone available in the T-Mobile store). It works pretty well! I'm so happy that I can receive and make calls :)