I originally bought this item so that I could be "handsfree" while I talked on my cell phone when I was in my car. But I quickly realized that I wanted the SAME feature while I was in the comfort of my own home. So I bought one for my home phone, too and I have to say that I use it every single day. In fact, I never use my home phone without having my "hands-free" headset plugged in! Having 2 headsets allows me to be able to carry one of them in my purse every day so I can use it anytime and anywhere that I need to be hands-free while talking on the phone! I got pampered with being able to chat to my friends/family and still having the option of being hands-free and so will YOU!P.S. If one of my headsets were to ever become damaged I would go out of my way and order a replacement immediately! Once you use it....you'll never go back to the old fashioned way of talking on the phone!