After owning this phone for two weeks, I returned it today and am so happy. This phone sucked. It looks good but the design has a fatal flaw. The camera button is located at such a spot that when you pick up the phone and open up the flip, you will touch it. You will touch it even when you are on the phone talking. My husband once used my phone to make a call and took more than 10 photos when holding the phone talking. His hand is too big for this phone to avoid touching the phone. It became very annoying.Also, I had dropped calls often with this phone, but I was not sure it was the phone's problem or the service problem. By the way, Cingular's customer service sucks too. They close on Sundays and also close after 9pm on weekdays. On Saturdays they are on a shortened schedule. It was very inconvenient when you had a problem and needed help.