When I first used it, I thought this one is going back to where it came from! Everything looked flimsy and designed with no regards to the Human ears, and the sound quality sounded like somebody was talking to me through a tin can. But I took a deep breath and decided to give it a chance. And here I am, got used to it.At the beginning you might feel that it doesn't sit well on your ear and the speaker doesn't go fully inside your ear so you might think you are actually getting the outside noises into the mix. But after a while, you get the 'hang' of it and you learn how to wear it, bend the loop around your ear (which by the way can be easily exchanged from left to right), and sit comfortably on your ear. People say they hear me clear and very well. I hear them clear as well (although the tin can effect is still there, but that really isn't bothering me at all).I have used many kinds before, and let me tell you, there is no reason you should pay $40+ on such an ear piece, it is not worth it. Certainly not those ones that cost $90 or $100 or more!!. Stick with the Cardo and you will be OK with that. After all you just need something you can speak into and hear well. And this one does do the job.Some people praise or are hooked on the neat feature of swapping between two phones. I honestly don't see where this features becomes practical, unless you are one of those people who carry multiple phones for... who knows what for... But if this features speaks to you, then definitely, this one is made for you.Enjoy!