This phone caused me problems from the first day I had it. Synching with my computer took eleven calls to tech support. Hooking up email support took three days and two visits to my office from the Altell account manager. Even though I have a nation-wide corporate plan, the phone would turn itself off when I traveled more than 50 miles from my office, and all emails would stop completely. The Bluetooth connection turns itself off randomly and sometimes required a soft re-boot (remove and reinstall the battery) just to allow me to reconnect. In just one month I had to do seven hard re-boots (remove the battery, hold down the power key while reinstalling the battery) just to unfreeze the phone.Last week I called Altell and demanded that they change me to a Blackberry at no charge. Now I have a brand new Blackberry 8703e which set up on my company's server in less than five minutes. It has never dropped a call or failed a Bluetooth connection.Don't waste your time with a Palm Treo; get a Blackberry instead.