For the most part I love the bluetooth. It's small and the hearing is clear. Major factor for me since I often cannot hear well on other headsets I've tried. Do not like the clip that holds the headset in place as it breaks easily. Replacement cost is inexpensive however can only find on the internet and you pay 2-3 times the cost for delivery. When not used with the clip the headset often slips out of the ear (i.e. bending over or chewing). This has proven to be dangerous as I had to replace the headset twice because it fell out while washing dishes and mopping the floor. It is however durable when falling on the concrete.