Don't let the title fool you, it does what I want for the price.Pros: Looks sharp, works pretty well, good signal, keyboard takes some getting used to but I've used worse. I got a bluetooth headset (Jawbone) and it works just fine with it. Battery lasts several days, even with extensive talk time.Cons: Opposite to my Pro, the keyboard takes some getting used to and for my fingers, which I don't think are unusually thick, I hit the wrong keys on occasion, especially if I'm typing fast and not focusing too hard on it. If I focus and press with the very tips of my fingers, it's fine. The Blackberry I used at work was much easier to type on. It's still better than trying to IM on a dial pad, but it can be a little annoying sometimes.The camera sucks in lower light, such as in a bar, but outdoors or well-lit indoors, it does quite well. Video sucks completely, but I never expect good video from a cell phone. I threw a 1GB Kingston MicroSD card in it and that works great.Syncing requires the ActiveSync software, which of course I lost within the first week, bah. Now I can't sync directly, I have to copy files to the SD card and then put that into a card reader. I wish you could download some sort of basic software from Samsung that would allow me to just connect to the phone. Doesn't have to have any fancy syncing, I just want to get the pics/videos/notes off it.Summary: At the price, it's good. Every phone has it's quirks, none are perfect. Hopefully in 2yrs there'll be something better ready for me at this price.