If you are only having a phone for one year then this phone is a pretty good choice, but if you expect to have it over a year, then you're screwed. My phone was working just fine and then bam! it decides that it does not want to charge. i buy a new charger, doesn't work. I go to the verizon store and since my warranty was up(convenient) i had to pay $50 for a phone that still won't charge. To this day i have had the same phone changed twice and the problem keeps happening. Then my sister's phone has a screen that shows absolutely nothing!!! no caller id no text messaging. all you can do is answer it not knowing who it is and you can't access any of the features. pretty lame. My brother has difficulty typing now on his phone because the buttons have gotten stuck. Overall, i think this phone is a lemon. i don't recommend it if you want a long term phone.