I did research and read reviews at many sites before decided to try this one. I do not need high tech web browser or other never-use features on most phones in the market.I wont complaint about good or bad reception. It depends upon your carrier's coverage and signal strenght.I like many features they have on the phone, though speakerphone will work after the phone is connected, not while dialing. Nice calendar, and ok calculator.Dont like buttons and navigator. You have to push hard, and not friendly navigator. Anyway, they work. It's hard to see the screen in bright daylight. The look-poor plastic housing and face cover are not high quality. I afraid that it might melt if I leave on the dash or sunlight longer than 30 minutes. Or may be 10 minutes or less at Death Valley, CA.For mine, I have to return my z500a to Cingular after activated for only 4 days, and second charge. The phone was dead on me with no reason. I took care of my baby z500a very well, no single drop. I decided to change another brand.It might be defective on this phone, but not worth to try another one. I'm done with this brand.