I really like having the hands-free benefit of using a bluetooth headset. This set is comfortable and lightweight. I can hear extremely well but the person I'm speaking to says I sound like I'm in a box. Also found that walking away from the phone, even 15 feet, would cause static and loss of signal. I like the fit of the phone and it is easy to use and set up. Easy to answer the phone and to adjust volume. I read all the reviews before purchasing this set and they were favorable. Maybe I missed the one about the sound and the loss of signal. This is the reason I am taking the time to write a review. They are extremely useful if honest. Since I had not used a bluetooth wireless headset before, I found myself trying to answer the phone when it rang and when the headset was on. Kept saying "hello" "hello" until I realized I had to use the headset. DUH!!!!