this phone is EXCELLENT! i have had it for just about two months now, and i am very satisfied with it. the screen resolution and colors are incredible. far better than other screens i had seen previously ( i had the v3). the usability is also very good. the menus are logically organised. four stars only because of the size of the keypad, a bit fiddly keying in the bottom row(*, 0 and #) and the lack of extras in the box.