This is a reasonably good product at a very reasonable price - less than $30 here on Amazon ( I would feel less impressed if I'd paid $75 at a Verizion store ) It was very easy to set up ( with a RzrV3 ), works fairly well, long battery life. My only complaint is that it is very easy for me to hit the answer button a fraction too long and get last number re-dial instead. That being said - I am happy with the performance for the price and would recomend highly for a first timer or non-techie.