I've had mine for seven months, including extensive travel throughout the US, and overall I'm very happy.Highs:- Excellent sound quality, clear and loud, useable even in very noisy environments.- Reasonably full featured phone WITH NO CAMERA!!! This was a huge selling point for me--anybody whose workplace bans them will definitely appreciate this.- Small external display works great--no need to flip it open to see caller ID, msg notification, etc.- Verizon signal coverage is generally outstanding.- Verizon pricing isn't the best at first glance, but it is quite straightforward, and well worth it for their outstanding network.Lows:- Manual is absolutely terrible, reads like a poor translation of a manual already badly written in a foriegn language.- What looks like a rocker switch for screen navigation really isn't--much to easy to activate wireless web/paid content services (which you still have an opportunity to cancel out of, but it ties up the phone for several seconds).- Proprietary LG charger interface is a pain. LG gives practically every model they make a different plug and cradle design, making them harder to find on the aftermarket. Tip: uses the same car and travel chargers as the VX6000.