This is the fifth Bluetooth headset I have purchased. Previous Motorola and Jabra headsets were harder to use, less durable (fell apart) and did not fit my small ears very well. The sound quality is great and when I first got this, I took it on a trip and used it to make conference calls from my hotel room, answer calls on the street and in the car. It is the best Bluetooth headset that I have purchased, as it was easy to pair, sound quality is great and the battery life holds up as promised.1. If you can, it is better to try on or look at a headset in real life before buying it on Amazon. All of these headsets fit differently. Or else you return it if it does not work well for you. (I did not buy this from Amazon for myself due to fit but I bought it as a present for my brother from Amazon).2. Less fancy buttons, the better it is as you can learn to use it easily and there are less moving parts to break.3. None of the Bluetooth headsets are outstanding as they are very small, so do not assume that it is supposed to do everything and anything.4. If a Bluetooth headset does not work well for you and you can not return it at a later time, pass it on to a friend who can use it.I purchased the Jawbone at full retail at an AT&T; store (and they will replace it if it falls apart and you still have the receipt)as I could not find a headset with the right fit without trying it on (they have sample headsets that you can try) and I was leaving on a business trip shortly. However, as I noted, I bought this at Amazon for my brother and he LOVES it (had a Motorola and Jabra before). He wears it every day when he walks to work and in the car when he is driving.I don't use my headset except when I travel now as I have a car with Bluetooth and my phone automatically pairs to the car audio. However, I am sure when I travel, it will be used extensively (I carry it every day in my computer backpack and it is holding up well --- ).