I love the design idea on this headset. You can wear it around your neck and have the earpieces at hand all the time. The problem is the earpieces themselves are the worst I've used. They are completely uncomfortable and keep falling out, and it's not just due to the cord being too thick. In terms of quality it's a great headset though, but it was basically a waste of money for me since it bothers me so much. If this headset was designed with custom fit eargels like the Jabra headsets, it would be excellent.