I switched to this phone from Sprint in an attempt to save a little money. Aside from very poor coverage this phone is just terrible. The buttons are too small and I can barely dial correctly without holding the phone 2 inches from my face. The phone works poorly in crowded or noisy situations and and those I call have difficulty understanding me when I take a call while in a car. This coupled with unintuitive menus and seeming lack of shortcuts to any basic functions. I can't read the screen in direct sunlight. When I put the phone in my pocket it always dials someone unless I remember to "lock" the phone. The camera takes poor pictures, and stores very few. Bluetooth, 90% of people don't need it and if you turn it on it shortens your battery life. I just want to place calls quickly and easily and put the phone back in my pocket. This phone has a tiny joystick for navigating the impossible menus. That joystick is operated by your thumb and doubles as a button. More often than not I end up pressing the joystick too hard and selecting some unwanted menu while trying to navigate at a snails pace to the contacts menu. The entire phone's design is basically dismal. I'm almost at the end of my contract, I've been using this phone for nearly 10 months and I'm going STRAIGHT back to some sort of sprint flip phone. Then I'll be albe to 1. open phone 2. place call 3. close phone. Sounds almost too good to be true.