So I traded in my Sony-Ericson for the Samsung, and my coverage was cut in half. The phone is slim and light which is great but that is about the extent of it.I was looking for a no frills phone and it had exactly what I wanted a calculator, an alarm, and a plug-in headset, all I need. However, the plug-in headset does not work with your standard headsets like it shows, instead you have to purchase a Cingular headset which is like $25 so that was strike two.Then my husband plugged his phone in and the front screen panel went blank and Cingular told him, you must have dropped it, even though he didn't. The phone kept saying insert SIM, that was easily fixed, apparently it is not capable with the latest Cingular SIM card.The phone has no shortcuts so that you can easily access the functions you utilize most. Hard to navigate in the dark because you can't see the buttons.This phone is below average.