This is the first Bluetooth headset I have purchased. I have found the Jabra BT125 to be easy to use and comfortable to wear. The earpiece is easily switched from one ear to the other. Background noise isn't too much of a problem and the volume levels seem adequate. My only complaint is that there is very little warning when the battery is going dead. It will beep a few minutes before and then simply quit. However, the charge time is only about an hour from completely dead to fully charged. I would definitely recommend this headset, especially for an entry-level, casual user.