I bought my Treo about 2 months ago and have had to replace it twice. Same problem both times. I can't answer calls because it goes straight to voice mail, the key pad does not work when checking messages and no matter where I am, it says I don't have service even though I do. My first Treo just died on me and now the second one is having the same issues. Don't buy this phone since many other people I've talked to have had the same problems I have!