This battery was clearly previously used. Although shipping was fast (all shipping is fast in this economy) the battery arrived in a ziploc bag with some sort of cleaning solution smeared over the surface. The contacts looked as worn as those on the battery I replaced. To be fair, at about 2 days with no talk time, or 60 minutes talk time, this battery does hold a charge longer than my old battery, but nowhere near when my battery was new.I suspect there is a problem between Amazon and the sellers community, because the item is advertised by Amazon as condition='new' but nowhere on the product description does it advertise being a new battery. If this site wasn't so misleading "up to 210 hours talk time", I would have been happier with the low price, but now I consider it a major waste of my time, and I just feel cheated.