purchased the phone about 3 months, like the nice QVGA screen, and impressed with excellent cam (it works pretty well in macro mode and outdoors)the phone has good reception, at least on par with W810voice call is OK, but as other users stated, the level is kinda low (esp speakerphone), firmware upgrade (R1KC001) will helpthe operation is standard SE style, if you are familiar, you'll be OK without reading manualthe audio player can play streaming 3gp and realaudio (still used by BBC), and it works well with T-Mobile internet; it can play local mp3 (VBR supported), wma, asf audio (rename the extension to .wma), realaudio; but I wish it supports ogg vorbis, which is the audio format I usebluetooth works pretty well, it works with ALL bt equipment I have (including wireless headphones)logitech headphones users please read: in order to make the headphones works properly, you need to go to bt menu, and connect from thereweb browser can handle regular html sites as well as simplified html, and wap sitesthe phone is kinda bulky, and a bulge on cam cover, but it's pretty comfortable and firm to hold, making messaging is a good pleasurethough the phone has lot of functions/features are pretty appealing, it lacks something it's supposed to have:quad-band, this is not acceptable for this price, even many lower models have quad-band (K550, W610, W580, W810, Z710, W710)music player should have more file format support: ogg vorbis, streamimg wma/asf, shoutcastm2 memory card, though the phone has possibility to support up to 32GB, PSP card is a lot cheaperpro:QVGA screen, and it shows clock when the phone is idlewireless headphones support3mpx cam with auto-focus and xenon flashcomfortable and firm to holdcon:low earpiece and speakerphone level (though firmware upgrade will fix)tri-bandcam cover bulgeconclusion: if you want a phone with excellent screen and cam, go for it, however, if you travel a lot, settle with quad-band models (they're cheaper)