I've had this phone for just about a year. It's not perfect but it's better than some of the reviews I'm reading here. I use it just about daily in my home office.The absolute only problem that I've had with the phone is interference in the form of picking up a random AM radio broadcast every once in a while. I can't explain it, maybe it's where I have it placed, but it's a rare occurence so it hasn't really bothered me. Also, I wish I could lockout the keypad as I have a habit of accidently hitting keys while I wear it on my belt. Otherwise it has functioned just fine. It's reception is quite good; better than many 2.4GHz phones that I've tried.Some reviewers complain about the lack of a volume control--they should read the instruction manual because the phone does have a volume control using the up and down arrow keys. I did replace the somewhat bulky headset with a much smaller Plantronics ear boom, which also happens to have a volume control and mute. This allows me either to mute the phone without the beeping reminder or to use the beeping reminder on the phone unit (when using the headset mute I sometimes forget that I'm on mute and wonder why no one is responding to me, so I think the beeping reminder is a reasonable feature).Overall I think this is an excellent phone.