I love this phone. It is so small. It is so cute. It works great and has for over 3 years. I think it could be 5 years! I am only having issues now bc the battery will not stay charged. I was considering getting a whole new phone but there are none that are as compact as this one. I do not like flip phones and there are really few small options in this so called 'candy-bar' style. Ericsson has always been good to me, but what do I know this has only been my 3rd phone- since they last soooo long!