Plantronics is the leader in headsets for a reason. This product is well made, light yet sturdy and has thoughtful features. Obviously designed by someone who actually has worn headsets.Head band is best choice in my view because it is easer to get on and off than ear clips. It is secure on your head but has enough space so you dont end up with an indent in your hair after wearing it. Comes with ear clips though if you prefer them.There is no fumbling for the volume control as it is about two inches long and volume wheel and mute switch are prominent. Mute control is a slider switch and also the right size and easy to actuate without looking. No doubt that it has engaged as there is a easy to hear 'snap' when turned on or off.Ear phone has a luxurious cushion and is quite comfortable.Audio is strong and clear both ways, a real problem on other products.I use it while working at home amd it plugs into my ATT base station as well as wireless handsets so I can walk around while talking on the phone and have my hands free for keybording, writing, self defense etc.Headsets are great because holding a phone is difficult and cradling it between ear and neck by cocking your head is very bad for ones neck.Great investment worth the price