First, I must say, that as a avid user of T-Mobile's Sidekick 2, Sprint PCS' Samsung VGA1000 and Verizon's Samsung n330, that I am superbly amazed and duely impressed with the functions and serious personalization of the Motorola v710. It seems like everything down to the color of the display can be adjusted to your liking. Every menu item seems to have numerous sub-menu items for even more in-depth customizations. This phone allows you to customize your shortcuts for easier access, where other phones have limited applications that can be used as shortcuts. The phone books capacity is excellent it can hold 500 contacts with multiple entries(for those of who read the manual or toyed around with the phone first...lol). Not to mention the sound quality on this device is excellent. It plays MP3 either on the speaker or through headphones(another very cool factor). The obvious things that come with this phone like video recording and camera functions are average and nothing to really call home about. The speakerphone is flawless and my favorite part is that you can do everything voice-related(even memos and voice dialing-another great feature) and it's really clear faraway and obviously upclose. This phone is really user-friendly and allows for quick access to features that you will most likely use while driving such as the right side one-push voice menu for voice dialing or the left side speakerphone button. Also, this phone(with the additional purchase of a data cable and Cd-Rom) can be used as a modem for laptops and has Bluetooth capabilities for wireless Bluetooth enabled headsets. On top of that, you can upload MP3's to an Transflash SD card and actually listen to them on your phone-how cool is that? ******Also, for those of us who couldn't figure out how to turn the volume of the ringer down and up without opening the flip...read carefully: Press the left volume key up/down with the flip closed and your ringer setting should appear instead of the clock(ex. "Loud", "Soft"), next press the little button below it and voila!!! You are now changing ur ringer settings. How cool is that and thanks to the manual for not telling us this trick!******My only qualms about this phone is that I haven't figured out exactly how to change my external display, if that's even a possibility. Also, I tried emailing-texting myself MP3 attachments only to find that I can't download them(most likely Verizon's doing). Other than that, I love this phone and its a true powerhouse. The battery lasts pretty long and my calls are clear and its very sleek looking. Alot of people say the phone is bulky but I disagree especially after owning a Sidekick 2.If you're looking for a phone that does it all go and get this phone because it's a maniac(in a good way)!!!