If you're like me, someone who likes to keep with the times & buy phones that offer the latest features & design, you'd probably want to skip the Razr. I bought it (the first of 5) in June 2005. Had it till December when it was stolen & had to buy it at full retail price (I've learned & now have insurance). At the time, I had to pay $360 (I live in NY). You can see how much the price has dropped in 14 months! I had the 2nd one for about 6 months before it started to develop this persistent, annoying BUZZING sound whenever I was on the phone. It didn't matter if I made or received the call or where I was. I should join the circus as a contortionist for all of the new positions I've discovered in order to bend my body simply to hear & be heard on this phone. Even then, standing on my head would not always lend itself to a clear call for more than a few minutes.Finally, after many calls to Cingular & without success in it getting fixed, they sent me another phone before my warranty was up. A refurbished phone. That was in December 2006. In 2 months, I've received 3 Razrs, all with varying issues. The 2nd one was great for a couple of weeks until out of the blue, the 6 button went CRAZY. I couldn't make a call or text without it inputting 6's or the letters on the 6 button (m,n,o I think). Then it would connect me to the internet without me even pushing that button. I was getting charged for the bytes when I never even chose to use that feature. You can't imagine how terribly annoying it is to have to type a text o n e l e t t e r a t a t i m e v e r r r r y s l o w l y so that the 6's & letters wouldn't go insane (& I mean lines & lines & lines of mmmmnnnnoooommmmnnnooo in a single text which would force me to either abort my text or delete all of the characters).The next phone I got was fine until I tried to download Myspace Mobile & it downloaded but then told me I was not an authorized user. I called to complain about that & all they'd offer was another refurbed phone (i.e. half broken). I declined as the rest of the phone was fine. Then just last week, in the middle of a call, the back of my phone just fell right off. I lost the call & I couldn't make/receive any calls until I got the battery out (no easy feat w/o a sharp object) & slid the SIM in & out a few times to satisfy the persnickity phone. I now have to keep a rubber band around the phone just to keep it together (yeah, real classy!). In addition, it's now making the buzzing sound I had with the 2nd (new) phone.I don't know if these issues will help anyone, but I'm just letting you know my personal experiences have been very frustrating. Cingular is now sending me a new phone (not a Razr) for my troubles & because I threatened to cancel. Hopefully this will hold me over until my contract is up in June.As far as the phone & its features, there's good & bad.SCREEN: great design (i had the silver) & chic looking. However, after a week, you'll never be able to get it clean again. It is forever marred with smudge marks no matter how many times you wipe it clean.Hard to see in bright sunlight.Does come with pretty good amount of wallpapers & you can select the skin color.Able to rearrange menu keys & can select icon only or w/text so you know what you're accessing.KEYS: nice looking blue backlight design.Not easy to differentiate between the different keys because they are so flatEasily smudgedCamera: you can take it or leave it. The zoom is nice but the coloring isn't always that great. But it's a phone so you can't expect it to be perfect. Sending pics is pretty easy but it does take a while to send/store pics.Ring options: I don't know if only my phone did this or whether it's standard, but when I'd plug it into the charger, it will automatically go to LOUD instead of vibrate (my usual setting) or Soft.Reasonable amount of ringtones standard w/phone & the ability to download others.My AIM never worked. I could sign on & get my buddy list & send an IM but I could never receive IMs. Takes a while (long time) to load buddy list.Sound quality is pretty good. And using internet was so so. It did take a while to download & access pages. If you want faster (don't we all?), I'd go with a phone that has 3G.All in all, it's an ok phone. I always had great reception (irrespective of the buzzing which was because the phone was broken, not so much the carrier). However, now that there are so many new phones with more advanced technology, I think more people will probably be moving on. Besides, who wants a phone that 80 million people now have? Boring! :) I have a friend who has the Blackjack and he LOVES it (plus it has the 3G & you can listen to music among other things). I'll be interested to see what the iphone will bring (not 3G, FYI). Good luck!