3/14/05 update: Both of my V600s were replaced with refurbished V600s after they both failed, having more gibberish on their screens than not. Calls were constantly dropped. Once I lost most of my information while trying to Bluetooth it to my laptop to save. The software is not worth buying. My next call will be to T-Mobile (excellent customer service) to report one of the phones has lost its display lighting. I can barely see what is on the screen and the calls on it are dropped at least a dozen times a day. I have gone back to using my old Nokia 3650 but would love to find a flip phone that has both a camera and Bluetooth to transfer jobsite pictures to my computer at the end of the day. Her goes!Original review: I recently "upgraded" from my larger Nokia 3650s, non-flips to 2 V600s. Everything I have read about the phone is true or not true depending on the luck of the draw or batch, I suppose. My two phones are in the HATE category. I have dropped calls, missed calls that never ring, gibberish on the screens, unable to turn the phones on or off, keys that have to be hit twice to "wake them up", like the touchpad is not connected to the phone at all, and the constant accidental noises that the keys on the side make whenever you grab the phone. I guess I am lucky because the cameras on both phones seem to work well. I was very disappointed to learn I couldn't backup data from the phone to my bluetooth laptop without BUYING software. The battery seems to die prematurely whether or not I make calls. Once the whole phone got so hot I could not touch the hinge of the flip to open it to try to turn it off. I finally had to remove the battery, let it cool off the cooked battery, and then try to use it on a NEWLY PURCHASED car charger after it had partially charged again. So, if you get a good V600, I am sure you will love it. Not me! I am so sorry I bought them. T-Mobile's customer care people have been great but I still have all these problems and no one has suggested that T-Mobile has the clout to tell Motorola to swap out the phones for new, improved models, not some second-hand refurbished ones that someone else has already had problems with. My old clunky Nokias are looking better and better. Motorola, shame on you!The software is so un-intuitive; read all the other reviews. What struck me was that it took both hands to do almost everything. Why didn't the programers make the choices easier by pushing the same pattern of buttons over and over to move forward through the screens or to go back? I must be spoiled by the excellent software of the old Nokias. Reading and pushing the correct button to do anything seems awkward and dangerous if you are one of those people who phones and drives.Taking a picture is easy enough. What should the next button be as a choice? Save or Send, right? Wrong, there is a whole menu that opens and if you want to Save a picture for later use, it is two taps down on the multifunciton button to Save. Then you have to push another button to actually Save. By the time the picture is taken, saved, and the software has the camera ready to take another picture, it is at least 30 seconds if you are adept. I know it doesn't sound like a long time, but when trying to capture moving targets, it is an eternity.There are more fine points that are negative, but if the above things don't stop you, you deserve to find them out for yourself.T-Mobile, if you are listening, please exercise some muscle and help us unfortunates who didn't believe the bad things we read before buying this phone! Motorola, one more time, SHAME ON YOU!