Hi, this is my first review ever of a product.If you are like i was three months ago, looking for a phone and cell phone provider, be very careful with Cingular. For the phone a gave 3 stars, but cingular a give less than one.First, i live in Boston, and believe it or not, there are dead spots all over. Inside my house are dead spots, and my cell phone is useless.Second, have you ever had to cancel an account with AOL? Well, Cingular's customer service are just as bad. I bought a plan with rollover minutes, and they tell me now that there is not such a plan. I ask to talk to the supervisor and they tell me she is busy or that she won't be able to do anything for me.Do yourself a favor and stay away from Cingular!!