I bought this through Verizon (my mistake) when it was $100 with warranty and after about 4 months of NORMAL use, the plastic fold-out microphone cracked! I'm still not sure how it happened, but it would not hit the little button to connect anymore, so now it's trash. I really think that these companies make these types of products so cheaply so that you have to keep re-buying them. And, of course the warranty didn't cover a crack. Very disappointed!