Performance and features:Navigation through the phone menus is very responsive. There's no lag when you scroll through your phone book. Internet browsing is much quicker with EDGE. The phone has superb reception and is very reliable (I haven't experienced one drop call). The 3 megapixel camera takes brilliant pictures when your hand is steady. It has a built in flash which doubles as a flashlight. One huge annoyance that another reviewer mentioned was the fact that the phone doesn't save directly to your memory card. After taking a picture you have to manually transfer the file to the card. The built in MP3 player is great and plays loud through the stereo hands-free earbuds.Feel:It fits real nice in your hand and slides open with ease. It's a little light however, so it doesn't feel solid in your hand.Looks:Samsung has the market on the "black-look" for electronics. The phone is beautiful and slim but it doesn't have the shock factor as my other slim Silver Motorola SLVR (based on friend's reactions to phone). If Samsung were to came out with a silver edition, hands down this would be the best looking phone in its class. In the dark you don't notice black phones so I wish the keypad lights were brighter with a better color than white. A nice eye catching blue light (like Motorola) or white w/ blue tint would have been nice.Overall the phone has tons of great features you'd want from a small phone. Though its far from perfect, its still a great phone for the price.