I've had this phone for about a year now, but after about 6 months the screen showed signs of damage. The screen is so bright that you can hardly read the menu prompts and there are lines going through the screen. I had never dropped the phone before the screen exhibited these problems. A friend with the same phone told me that he had dealt with the same problems, fortunately for him he had insurance (I do not [long story]).The reception on this phone has been on the weak side, I'm assuming that it's from the internal antenna. It hasn't disturbed me too much though, the increased pocket comfort may been worth it...Another problem I had with the phone was that the buttons are so flat, and there is so little distance between them, that it is quite difficult to dial or text message.For the positive points of this phone: this is a very attracttve phone and have received many compliments on it. It has a sleek compact and futuristic look that I have yet to see duplicated. The contrast of the silver and gray along with the retro style screen display give it a uniquely attractive look.Also, the phone is very small and reasonably light, which is a big reason why I bought the phone in the first place.