I'm on my 3rd Verizon Q phone in just 2 months. The operating system appears to be unstable as well as the phone. Both the software and hardware appear to be untested. The other Q phones I've had both got to a point where they were unable to boot.The times when it is functioning it's ok. It checks your email for you and you can browse the web. The camera is decent.Now I will spend another 30 hours configuring my latest Q replacement. I'm crossing my fingers. If it dies again I will be looking at a Blackberry.