If could get Verizon service were I live, I probably would have opted for the Kyocera 7135 because of the way it handles and folds, however I do like my Treo. I have had it for three weeks and these are the pros and cons I have run into:PROS:Space Saver - This was the main reason I bought this phone; to have a colored PDA, phone, camera, web browser all in a four inch space in my purse.Desktop Upgrade - I had a Handspring Visor PDA before this. Upgrading the desktop software was extremely easy. All my data transferred with no problems.Hot Sync - Synchronizing the data is easy and has never failed. I also like that the hotsync cable will also charge the battery.Battery Life - I am very impressed at how long the battery lasts.Speakerphone - I love the speakerphone. I use it when I'm drivingCamera - I love the camera built into the caller i.d. This is really nice. I can see who is calling from across the room without trying to figure out the number. It is also nice when I am driving.Games - The games weren't a factor for purchasing the phone, but I really enjoy this feature when I am in a waiting room at the doctor's office or at the airport, sitting in traffic, etc.Durability - This phone is easier to handle than I expected and there are not too many buttons.Web Browsing - It is very convenient to check my e-mail, stock quotes, online banking from almost anywhere. This was another main reason for purchasing this phone.CONS: The first irritation I ran into was when I took the phone out of the box and tried to set up my service with Sprint. I was disconnected twice and was finally put through to a person who spoke very little English. I could hardly understand what she was saying. When the process was finally over, she was to transfer me to another department to confirm my two year agreement and she placed me to the wrong department. I had to hang up and start all over. This was extremely irritating coming from a communications company.I am paying an extra charge for PCS Business Connection. So far (almost three weeks) I have not been able to log on.Keyboard - I think Handspring could have sacrificed the keyboard for more screen space. I liked the graffiti better, but if you prefer the keyboard, then you won't mind this.List of Calls - There is a caller i.d. feature, but you have one chance to call back. There is not a missed calls list. If I am wrong, I apologize, but I have not been able to find one.Sound - Occassionally, my sound goes off. I have to go back into preferences to turn it back on. I haven't figured out how this is getting changed, but I have missed a few calls because of it.Carrying Case - The carrying case that comes in the box is useless. There is no clip, no handle or even a window to see who is calling. This wouldn't be so bad if there were a caller i.d. screen on the top of the Treo. However, handpsring sells better cases on its website, just don't get too excited about the one that comes in the box.Overall, I love this item, I'm just not too crazy about Sprint and the lack of calling area where I live, but I knew that before I bought the phone. When I bought it, after rebates it was $249. I don't know that I would pay $700 for it. Amazon was quick about the delivery. I got it about 6 weeks before the estimated arrival. The usermanual was easy to understand and the built in tutorial on the Treo is easy and I enjoy having that built in (another space saver).Before I bought this, I compared it with a few others and this was the one that fit my needs. I noticed that some of the IPAQs did not have a "listen" feature on the phone, rather they had to use speakerphone only or earpiece device. If you are considering an IPAQ, check that out first. The Treo works just like a phone. I can hear all my calls clearly and no one has complained yet that they cannot hear me.Despite the cons, I'm glad I have this.