I purchased this phone in May of 2005. From the beginning, I was getting lousy reception and battery life to the tune of 24 hours.One month later the phone died. I sent it to Samsung who said it would be 2 to 4 weeks for it to be repaired. 4 weeks later I made a phone call. Samsung says they are still waiting for a part, with no estimated repair date. Bottom line. Samsung has a poor product with poor customer service.