this is an amazing phone.i wanted a phone like treo but much smaller. had shortlisted this and a nokia 6680. chose this mostly cauz it had windows OS.Hence syncing mite be easlier.everyhing is good as mentione din other reviews.small, light weight, great mp3 player (good one), etc..BUT..all S/W apps do seem to be compatible. Among other apps, i was unable to install battery pack pro though the phone is on the supportted list.Active sync can be a problem but once it is working its a pleasure to use this phoneOVERALL.. Worth the money... now its offered free. i paid 50 bucks :( .