I was really excited to get a Bluetooth headset for use with my new LG8300.Unfortunately, while I can hear everyone just fine, my callers say they hear terrible distortion, deep echoing and generally very poor call quality. People have asked me to not call them on this headset.It's really too bad, with all of the hype and extra selling of Bluetooth accessories.So, this was a wasted purchase as far as I am concerned.I'm not sure what the other two reviewers were saying, but my H500 is exactly like the picture.Grade: A for styleGrade: D for utility