A few months ago I traded in my old LG for the newer version Verizon offered. I was really happy about it, but I always noticed there was something wrong with the service, it always took my phone way too long to connect a call.It got so bad that my phone was worthless, it wouldn't connect any type of phone calls, which meant that I had to use another phone to get my voice mail messages off let alone talk to people.Verizon ordered me a new phone and when it arrived it wouldn't stay charged. Switched the batteries and it still wouldn't charge, so they switched me with another phone.I realize that I happened to get a couple lemons for phones but I am not impressed with the way they don't check their phones when leaving the company and there are features on my new phone which make me miss my old LG.I can't wait until I can upgrade my phone.