I have owned my BT800 for almost 8 months and use it daily and could not be happier with this device. I researched many others and am extremely pleased with this choice---and I am picky. My Razr V3 connects EVERY time without a hitch and overall sound quality is superb. The LCD screen is nice because it displays connection status and battery life and a lot more. My only complaint might be that in certain "louder" environments I have to press it against my ear to hear, but this can be expected with any other headset. Regardless of what others say, this is a great device.