A okay headset for the price, but ive had cheaper ones that were better.The headset not the additional piece does not fit well in my ear even after adjusting it with the instructions on Jabra.com and constantly feels liek it will fall off. It refuses to work with my computer, after connecting. Vista asks for a driver and as usual it doesnt have one which makes it impossible for me to upgrade the software. Syncs well with my phone but sound quality isn't very good and would possibly be hard to understand for some users.