It arrives shortly after ordered. Not bad.It comes in a small plastic bag, a free give-away for Verizon. No manual, no real package, even no Plantronics logo on it.The price was good. But, the mechant should make it clear that it is not an "original" Plantronics product.It makes me feel cheated.As for the product itself, as the other reviewer said - a bit weird. But, that's my own choice. No blame to the merchant.