First off, let me say that this is was an attractive phone with all of the features I wanted. The problem I had was that, within a month of activating the thing, it simply stopped working. I sent it to Motorola for repairs and now, 2 months later, despite having confirmation delivery and UPS tracking numbers, no one knows where the phone is. I have yet to talk to anyone outside of India and Argentina (Motorola's call centers), which is a big problem when all I need is someone at the Memphis, TN facility. I received five promises of call backs "within 24 hours" to tell me the status of the repair with no calls to date.Bottom line is, if you end up with a working version of this phone, you should be happy with it. Just consider that if the need arises for repairs, you may never see your phone again. (I think I've just about given up on it after breaking 10 hours on the phone with Motorola--no exaggeration) You have to take into account the terrible customer service you'll get, and whether the risk is worth it for a cool phone.