We live in an area that has spotty reception and this phone has great reception. With our LG phones we would not even get any bars in our driveway. With this phone we have at least 2 bars everywhere in our house. We aren't playing music on it. We aren't taking videos. We just want to make and receive calls. And this phone works. It looks cool. What more does the average person want? You want to play music and surf the net, get an iPhone already.