This headset was purchased to replace a Jabra BT8040. The goal was to get a headset in which 1) people could hear me clearly and 2) I could hear them clearly. After having this Plantronics headset for over a month, I am very pleased with the purchase so far. With this headset, I have had no complaints that callers can't hear me or complaints of interference. Also, I am able to hear the caller well.In researching buetooth headsets, I opted for this one based on the performance review and price point.