Background: I owned a Nokia 3595 before I purchased this phone. It is a nice good dependable phone that has great reception, loud ringtone, comfortable keyboard, and is hard to damage ( I work in a rough environment and this phone has taken all the beatings). It only lacked a big bright screen and long battery life.I was growing a little anxious to update my phone so I purchased the Samsung t519 based on online reviews and recommendations from the sales representative. That was a big mistake. About a quarter of the calls I make have terrible sound quality. Every so often I get a dropped call without notice, so I end up talking to myself which is frustrating The ringtone I selected doesn't play when a myFaves contact calls me. The system responsiveness is slower than my Nokia. The keypad is too small. The included headset is uncomfortable. The battery life was way worse than my Nokia. Overall it was a waste of my money. On the plus side it did have a bright screen, but that doesn't make up for its failures.I have a habit of smacking my Nokia on my desk when I get frustrated. It's a bad habit, but my Nokia could take the punishment. When I did it to this phone I broke it in half. Korean quality at its best. So I'm out some big money just because I wanted something nicer. My recommendation: get a cheap used Nokia and avoid this mess. I've reverted back to my Nokia. I've learned my lesson.Cell phone makers need to produce quality phones. Not phones with all the bells and whistles, but instead ones that are durable and can make calls with good reception. I don't need an mp3 player, fancy web browser, or sub par camera.