I gave the product 2 stars simply because of it's reputation. The actual product I received was defective, TWICE! The first headset arrived with the back button broken off. The second headset sent to replace the first would not charge. In electronics, I don't follow the 3-strike rule. If you produce a product that shows up broken twice, you have let the consumer down. Take this review as you will. I simply wish I had received a working product to give an accurate review on...