Great phone! Why? Because...1. BT...got Jabra headset - wireless is so much better!2. beauty of a screen...really!3. Irda...I have a Sony NX70 Clie and can beam addresses, pictures etc to it, even calendar appointments.4. tiny.5. it has a quality feel to it, not the cheap plastic feel.6. quick access button for internet.7. battery life- can go 2-3 days w/o recharge.8. personalize it like you wish/pics/themes.9. sound quality is very good.10. if you need it, it has a voice recorder, notes etc.Misses: poor camera pic quality; charge plug has to be pulled out/feels like it will break one day.Overall, excellent.