A paper airplane with a note and a strong wind is more effective than this phone. First off the reception sucks, I have never had more than 2 bars, ever. Now I cannot access my voicemail because it will not recognize me hitting my security code, I even had the code re-set, and it still did not recognize me hitting the buttons. I have had this phone for a little over two weeks, and this going to be my first and last Motorola ever. The camera, forget it...I understand that this is a camera phone, and the pictures are not as good, but the pictures are horrid on this one. The voice recognition is a joke, you have to say it 3 or 4 times, so basically you could of manually dialed faster. When I do connect, the battery lasts maybe an hour and a half. I did not get my phone through Verizon, I have mine through Alltel, and I will never forget or forgive them over the way they handled my little own little ulcer builder in my life. Seriously, if you are thinking on getting this phone, find an alternative phone, even though it looks good; because I am telling you, all you will have is 2 years of having a good looking phone, with no functionality.