I owned this phone for about a year before upgrading to a new phone. Looking back on our life together (haha), I've got good things to say about this phone.Pros:-excellent sound quality-few (if any) dropped calls-good battery life-easy to open, close, etc.-well set-up: this phone was incredibly easy to navigate, even for the non-technical savvies such as myself-small and compact, but not too much so-this phone never froze up, never did anything random like turn itself offCons (the few):-this may have been my battery connection, but toward the end of the year, my phone would randomly drain its own power. i never had any problems with battery life until this, and it was probably the battery.-the black screen is very easily scratched, but lots of covers are available to fix that.Overall, for a general, now entry-level clamshell phone, the Motorola V180 is a great phone. It's not too fancy and doesn't boast all the high-tech (un)necessities current phones have, but I would consider it a great phone, and was sorry to see it go.