I purchased the LG enV last year in May. I enjoyed all of the multimedia features with the phone and was impressed with the qwerty layout because I use the text messenging (1500 a month on average). However, in October of last year, the ear microphone stopped working, so I had to resort to opening the phone up and using the speakerphone to answer incoming calls. I got the phone replaced and 2 months later, had the same problem, but this time, the speakerphone button would not activate. Replacing this phone AGAIN, I got a third one which had been returned. Yet again, after only 3 weeks, the SAME problem. Verizon has been good to work with and has replaced the phone for me in each instance, but it's a hastle having to transfer contacts, losing some messages and data each time I need a new handset. I am wondering due to my extensive txting, that there is fatigue with the connectors as I open and close the phone. It's ridiculous that I've had to replace the phone this many times for the SAME problem.