I was excited to have a device that I didn't have to wear on my ear for driving, and the BlueAnt did get good reviews elsewhere. Mine had to be returned after 2 days because the on/off/microphone switch wouldn't stay in the off position. When I called support, they asked me if I live in a cold climate, "yes, Vermont", I stated. They told me to bring it inside to warm up, which didn't work. And, what's the point of having a visor blue-tooth if you've got to bring it inside every day? I ended up buying one of those JawBone things, which works nicely, but I've got to put it on my ear! Also, though the sound quality in the car was great - a great speaker - the people I called said that the background noise was almost unbearable with the BlueAnt. The JawBone is top quality with great sound.