I was looking for a durable flip phone sans the superfluous frills which I never use. I needed something reliable with excellent "send and receive" calling quality. This unit is larger and feels sturdier than most of its genre. Its relatively bigger buttons and and overall hefty profile were the first features that caught my eye. For an indiivudal like myself with larger hands that often holds my phone in the neck-twisting, hands-free head/shoulder crunch mode, the extra size of this model is an asset. I don't have a case and keep the phone in my pants pocket. So far it has endured this manner of travel. Good bi-directional audio quality and a nice loud ring which I prefer. One drawback...forget about the reading the screen in direct sunlight. The interface is Verizon Du Jour and if you like toying with extra features there's plenty to keep you busy. Barring the screen issue this is a phone I highly recommend.