I was an early adopter of this phone, having bought an unlocked version on eBay before it came out for T-Mobile.At first glance, I was in LOVE with this phone. At the time, its features were jampacked and very modern - with the bluetooth, embedded phone, sleek design, sharp little color screen, etc. I love the bluetooth - i had it connected to my Jabra headset and Powerbook with absolutely no problems at all. The camera quality is so-so - only really use it if you have no digital camera on hand.These are the negative things I have noticed, after having the phone for a year:1) The phone scratches and dings really easily.2) The earpiece has a very small &quot;sweet&quot; spot - if your ear isn't on it, you can barely hear at all.3) After having dropped the phone a few times, the speaker now makes an annoying loud sound every so often when I am talking on the phone.4) I havne't experienced any crashes, but the menus do lag a little.5) Sometimes when plugging in to charge, the adapter has to be wiggled a little bit to get it to start charging.Overall, I'm ok with this phone, but am looking forward to the SE K700i with the 1.3m-pixel camera to come out in the states (whenever THAT is - you know how slow the carriers are to adopt new phones supposedly already available in the US)...