This was my first unlocked phone and I have to say, that I'm very satisfied with this phone and would definitely recommend it. I bought it on sale and I feel it was worth the price (best of all NO contract extension!). The camera (love that there are two of them on this phone) and music player are fabulous! It's user friendly and a lot of the features did not require reading the book.Although I do love this phone, it does have some drawbacks, it slows down at times when multiple programs are open (but what phone doesn't), I would like to have a repeating alarm, as I use my phone alarm almost daily. And lastly I do find the keys are a little on the small side.