When upgrading from my 2 year old Nokia 3390 with T-mobile I ran across this phone and the price was very attractive. But it was nearly impossible to get this phone on an upgrade because of its short supply. So i eventually settled for the Sony Erricson T610 good phone but not a flip, kept it for about a week but returned it and to my surprise was able to get the V300. When i first began to use i noticed the difference and I was happy I didnt settle for the T610. This phone rivals and exceeds the more expensive Samsung E715 in many categories. Hands down the best phone ive ever come across and I plan to keep it for a long time. The only issues I have with the phone is the inability to change the case, the software is a little fluky at time (but the E715 is as well), and i hate that the ring&vibe vibes first then rings. But other than that best phone out there.