The nice thing about this phone is that it's thin, but it comes with lots of drawbacks. The phone is rather wide and when using a bluetooth wireless headset you lose your individual ringers so you don't know who's calling. If there's ever a time you don't want to look at the phone to see who's calling it's when you've got a wireless headset. My biggest gripe with this phone though is you can't hear it. Even with the volume turned all the way up it's nowhere near loud enough. You need to be in a dead quiet room to hear your voicemail, for example. Lastly they're rather unreliable. I had to exchange mine twice due to display failures and the one I've got now the outside screen doesn't sit right, it sits down below the metal edge.