Bought this phone last week and received it a few days ago.I was on a month-to-month plan with AT&T; but renewed a 2 year contract with AT&T; through Amazon to take advantage of this great price.So far I LOVE this phone, it's packed with many cool features and programs. Since it's windows-based, it's quite simple to navigate around the features, especially if you are already a "PC User".Based on my experience with the phone thus far, here are a few tips that will hopefully save you time:-When you purchase this phone through amazon, don't be fooled into thinking you have to change/upgrade your current phone plan if you are an existing customer. AT&T; told me that my family talk plan was no longer available and that I had to upgrade to the current family plan that was $10 more per month, yet gave me 50 less minutes per month?! Do what I did, tell them you are simply upgrading your phone and adding the required PDA package and that this should have nothing to do with having to change your mobile plan. I should know, I've had my account for 9 years and every time my contract runs out and I upgrade my phone, I've NEVER been required to change my talk plan.-The 208 pg. operation manual comes on a CD Rom. Either print it out for easy reference, or expect to have to keep turning on your computer to access the manual.-If you already have wireless internet at home, you can access this connection with your phone and surf the internet this way. However, call AT&T; directly and have them walk you through setting up wi-fi access via the AT&T; network. This will give you wi-fi access when you are away from home. (very important because when you buy the phone through amazon, it's an AT&T; phone, but it's not configured to run off the AT&T; network right out of the box).-To set up access to your email accounts, again, call AT&T; and have them walk you through it. The manual can be somewhat vague and confusing, and don't bother using the Xpress Email function, set everything up manually with AT&T.;-I live in San Diego and have Cox internet and also have a cox email account. I set up the phone to access my cox wi-fi internet, then proceeded to set up access to my personal cox email account. I later noticed that when I was away from home, I could not access my cox email account via the AT&T; network. Turns out that if I want to access my cox email account, I had to set it up using the AT&T; network settings vs. using my home wi-fi access. Bottom line, if you want to access your email accounts away from home, set them up using the AT&T; networks settings and have AT&T; walk you through it.-If you want to buy a carry case for this phone DO NOT buy a case that uses a magnetic closure! I read a few reviews and some people ruined their 8525 by carrying it in a case with a magnetic closure. Somehow the magnets affect the phone's screen when it's on. I went to Fry's to look for a case and while my phone was on, I put it in a case with magnets and I noticed that my screen went from portrait mode to landscape mode each time it came near the magnetic field! Anyway, don't risk it.-If you plan on surfing the internet a lot or accessing email, be sure to buy a car charger or carry your wall charger around because the battery will drain fast.Don't be afraid to call AT&T; for tech support. They are extremely knowledgeable and were more helpful to me than the manual.Good luck and have fun!