Overall this one of the more comfortable headsets I've owned and I think its more stylish than most available.However, the sound quality is terrible. While talking on this you always sound like you are far away in a tunnel. It is just never as loud as talking on the phone normally; plus listening can be quite difficult, especially in the car. The headset claims to have noise cancellation, but it does not seem to make a difference. If your phone normally gets poor reception, the quality of this headset will amplify those problems both for talking and listening.I've owned 2 of these (returned the first one b/c quality was so bad) and know 2 other people with this headset; we've all had the same experiences.