These are some initial impressions after running it through most of its paces. My previous phone is the Nokia 3650, so the opinion is based on having had Nokia bricks (not flips).The phone is about average size. The included holster with belt clip is a definite plus (although sometimes the scroll button gets randomly pressed because it sticks out). The screen is bright and crisp. The speaker is loud enough and can be adjusted via a toggle switch on the side (a nice feature) (unfortunately, the ring tones provided are pretty average... and don't really take advantage of the speaker).Initially the interface seemed ungainly and unnecessarily clunky, but once you're used to it, it's not a problem. A major portion of the menus and screens can be navigated by number buttons, although the scroll button does become necessary at times, and apparently is difficult to use for some people (as is the power button... which looks like it should push but doesn't... it has to be slid towards the screen). A nice touch for navigation is the "voice tags". I can now access my Calendar by holding the volume button down and saying "Calendar" instead of going through menus. Voice tags can be set for contacts and just about any program on the phone...Syncing was difficult on my computer (partially disabling the Antivirus and setting permissions in the firewall is required on my computer). I found Cingular's installation software a little on the glitchy side. Once syncing was achieved, all my contacts, tasks, etc moved over to the phone just fine. Files can be moved on and off the phone via a Windows Explorer interface, and the download/upload is pretty fast via USB.I'm really enjoying the Windows Media Player. With a larger mini-SD card than the one provided (512 Mb... and compressing my files a bit), I've been able to put quite a bit of music/videos/poscasts on the phone, put it in the belt clip, attach the head phones and use it like a personal music player. Music videos, etc play well on the phone. However, full-screen video is hard to achieve (most videos just won't play full-screen)... The only foolproof way I've found to get full-screen video is to compress using Windows Movie Maker, using the new Windows Media Profile Editor (installs with their new codec - WM-9) to tweak compression settings (320*480, 15 or 30fps, etc.).ClearVue works pretty well... Although it's frozen up on larger files (7mb+) (just ClearVue... not the phone)... possibly because of photos in the document... I haven't explored this quirk further.The "to do" list is pretty basic, but the calendar has many of the nice features you expect from Outlook. When creating a contact, you can specify all sorts of phone #'s (even their assistant's phone # if they have one), 3 e-mail addresses, 3 IM names, home and business address, website, company/title, birthday, anniversary, spouse/children... It's pretty robust. You can group contacts by several categories (ex. "Business" or "Personal"), and you can also have the phone list contacts by company. Basically, it's got some great functionality for keeping organized. Typing on the number pad is a bit ungainly... but when there's lots to be entered (contacts, tasks, etc.), it can be done via Outlook, and then synced into the device.For me, as a designer, this device will be useful because I can reference my documents on-the-go (all my design notes), look at photo reference (or take pictures of things that inspire me... or props that I want...), be able to show video (or picture slideshow) of previous work during an interview or whenever else extra visuals are needed... As an added plus, podcasts are easy to compress and port over to the device for listening when waiting in long lines at the DMV (or even for long drives...since the speakerphone is adequate).This phone has some limitations (storage space and processor)... that make it less of a media phone. But for those who need a little help getting organized, this could be a nice help. It's solidly designed, with a pretty good interface, wonderful screen and nice functionality. Reportedly, document-writing software and Bluetooth keyboards can be added to the phone to make it even more useful. Overall, I feel rather spoiled by this phone, and look forward to adding data/internet at a future time. In the meantime, this will be a step in the right direction for keeping me (with my ADD-tendencies) on track every day. It's nice to have gentle visual/auditory reminders of when and where to be...-----------------------------------------------------------------------Update (having had phone for 5 months):I still like the Windows Media Player capabilities. Being iPod-less, it's nice to have a device that can play my music (once the music is in the right audio format). Video watching runs the battery down pretty well, though...Most dropped calls (Orlando) I've had were related to being in large stores (e.g. Target, Whole Foods). Volume is kindof weird to control if you're in Windows Media Player listening with the handsfree (there's three separate controls that can be modified: on the handsfree earbud, in Windows Media and on the side of the phone). For a day or so, I thought Windows Media was busted... until I realized the toggle button had been pressed accidently and had muted the volume control for that program. Silly, I know...It's nice to have appointments viewable on the default screen... although... the appointments disappear once the appointment time has passed... so if you miss something, hopefully you remember to look at the Calendar link so that you know you missed it...For me, the text prediction software is pretty good most of the time, and I appreciate being able to add words to the dictionary for things that are important in my little world. I also have actually appreciated the fact that it still lets me answer the phone when the keys are locked. It also mutes the Windows Media Player when you answer the phone.I haven't had any real problems with the phone. It's only annoyance factor for me is the little blinky lights near the antennae, which I can't figure out how to disable (imagine being in the dark, trying to sleep... you open your eyes, and you keep seeing this flashing light illuminating the room...blink...blink...yeah...)... That, and the battery case, which is so smoothly integrated into the cell phone shape that it can prove very difficult to open the phone up as needed (ex. you drop the phone in water and need to remove the battery immediately). But for a cell phone, those are pretty minimal complaints. It's overall been really solid... no problems... pretty darn functional.