While the styling of the Chocolate phone is a compelling selling point, a slighty closer look may be useful to you."Flip-phones" (those that fold in half at the middle) are a flattened V-shape when in use, touching you only at the ear and chin while on a call. "Candy-bar phones", like the Chocolate, lay on your face while on a call.The Chocolate phone introduces "touch-sensitive" buttons (i.e., like a touch-dimmer light switch). I found it difficult to press the touch-sensitive keys only once. Leave your finger on the key a fraction of a second too long and it thinks you've pressed it twice (or more). I found the navigaton buttons (up, down, left right) to be very jumpy (regardless of the sensitivity setting). They are arranged in a circle, seemingly like an iPod, but work nothing like it. They are just four discrete buttons, you can't roll your finger around the circle to "scroll" through a list.These buttons are located on the portion of the phone that will likely touch your face while on a call. Letting it touch your face during a call would have the same effect pressing those buttons with your fingers, were it not for the fact that those buttons are disabled after you answer a call. Clearly, LG realized touch-sensitve buttons near your face would be a problem for many. Does locking out these keys solve the problem? It solves one problem (one they arguably created) and creates another.To "flash over" to an incoming second call on other LG phones, you press the "send" key (with the same hand if you're good), barely moving it off your face. But on the Chocolate, you'd have to press one of the touch-sensitive buttons -- but they are disabled while in a call, remember? You have to unlock the keyboard by pressing a button on the side of the phone, and then press the now-enabled touch-sensitive button quickly or the keyboard lock is re-enabled (you have about 3 seconds, but seems shorter -- this may be configurable but I don't know).Chocolate looks nice, but is quite cumersome, but not totally unusable (or I would have rated it a 1 star). YMMV. I opted for an LG VX8300 instead. It does most everything the Chocolate does (that I care about, Bluetooth, MP3s, contacts, etc.) and is less expensive.One more note about Verizon that they don't really tell you: they've barely allowed you to put your own music on the phone (it's cumbersome to access once it is there), but very easy to spend $1.99 per song to buy music and videos from Verizon. So don't be fooled, this is not an iPod replacement by any stretch of the imagination. This is a tool to drive sales of their music store. I mostly agree with Walter Mossberg of the Wall Street Journal about this phone.WARNING about the E-911 FCC laws: if you are going to "try out" a new phone by activating your existing number onto the new phone, be sure your existing phone is E-911 capable. If it is not, the FCC will not allow the cellular carrier to *ever* reactivate your phone. Even if you were just "trying out a new phone" for a few days. Even if the carrier "forgot" to tell you about the law. Even if you have a 1 hour conversation with a supervisor. All your batteries, chargers, car kits, etc. will become instantly useless. Caveat Emptor.