I had a Nokia 3650 as my previous phone, but I was very dissapointed with the phone and the service I got from T-Mobile, so I wanted to get a phone that has many of the same features that wasn't as big as the Nokia. It's definately smaller and has almost as many features.What it doesn't have that I have been told that it did is infared, video recorder, and a flash for the camera. Other than that, I've been pretty happy with it so far. It's definately much more simpler than the Nokia 3650, which is built for the level of genius which I don't possess, and apperantly t-mobile as well. It was so technical that neither t-mobile or nokia could help me figure out how to work it.On with the Motorola though. Everything is done for you, such as the connection to sending and recieving e-mail, and AOL is definately much much easier. The camera is great, and it zooms up to 4x. The phone is overall more fun with all the extras, like the color rings and the downloadable game choices.Some complaints from others, the buttons on the outside are easy to push, maybe too easy, and then the buttons on the inside are harder to push, or harder to find the right place to push. Haven't had any dropped calls yet, and reception in my area which was bad is much better, anywhere in my house. Also, for the missed calls/recieved calls complaint, they're all listed under "recieved calls", but the missed calls do not have a check mark next to them, where the recieved calls do, so you can tell the difference.The phone is just fun to learn how to use it, but definately not the type for someone who needs to constantly access things with a quickness, like a rushed business person. Oh, another annoying thing, if you hate I-Tap, beware. When you're inserting a person's name into your addresses, it will automatically go to I-Tap, but by pressing the # button, the inserting mode will change. I just hate I-Tap with a passion.Unlike the Samsung E715, the middle button is the select button, and you can turn the camera shutter sound off, or change it to a different sound, like a duck or chimp.If you've never had a motorola phone before, make sure you check one out, because they're definately different. It takes patience to get used to them than say a Nokia. So far, it's a great phone, and just a relief to not have to deal with such a technical phone as the Nokia 3650. I love it so far.