I had a Krzr before through at&t and it worked great. I dropped it all the time and there was hardly a scratch on it. I recommend getting a cover though because it smudges alot from fingerprints. The reason I gave it 4-star is because of the battery.It does deplete quickly, after about 5 months I had to charge it every day-but that's a battery problem and not a phone problem. The only reason I'm getting a new Krzr is because it went through the wash while still on. I just bought one from here today and am waiting for it to come in the mail.