I own this phone and I found that it works very well. The reception is great. The volume is just right. The ringtones could be better. The price is great. The menu is easy to read and change. The personalization settings are okay. People buying this phone might have a problem with the small keys at first but you will get used to them. However, if you want a color screen, camera, and something flashy; then this is not the phone for you. This PHONE is great without all of the flash. Buy this phone if you are looking for a real quality phone and not just another fad.