I was forced to purchase this phone as a refurbished unit because my previous phone broke and since Verizon's customer service is difficult to deal with, I had no other choice. The phone does not compare to my Samsung a670.Pros: Seems fairly durable, loud ring if the right one is selected.Cons: No camera, cannot receive pic messages, text messaging hard to use, buttons are very stiff, small screen, difficulty navigating options, shortcuts useless.I would recommend this phone to somebody who doesn't care too much about extras and is using the phone strictly for calling people. Stay away from this phone if you use features such as text messaging, camera etc...