lots of small annoyances with this phone, but if you're mostly interested in something thin that won't bulge in your pocket, the problems are all tolerable. i'm happy with mine.the best and worst things about it:best:- thin, light- looks great- sturdy enough, screen is hardly scratched after 6 months of useworst:- menus not customizable, some basic functions burried- battery life so-so (at most 3 days of regular use)- sound quality is worse than the good ol' nokias- buttons too sleek - good luck trying to hit 'OK' with your thumb