Works just fine. I had to give it 5 stars because I only paid a penny plus $4.98 shipping. You can't go too wrong for 5 bucks. Received it today and installed per the instructions, backed up my phone contacts and transferred some pics. No problem. Granted the software is not the most user friendly but it is quite functional and not that hard to use. I have over a 100 contacts which would be a problem to re-create if something happens to my phone.Follow the instructions ... insert the disk, download the updates, then and only then, connect your phone to PC. I did not use the Outlook Sync function or the ring tone features.It is on Amazon from several different vendors for several different prices but mine came from A1 Accessories for a penny plus freight.