The 2610 had all the promise of a great upgrade that improved some of the issues I had with my GREAT 3120 and 3220 previous, and almost perfectly enjoyable, Nokia phones. But, alas they blew it with a couple of stupid and totally unnecessary killers.First the GREAT things did with the 2610. They allow you to customize(assign)the navigation(arrow)keys to functions of YOUR choice. not theirs. They added a needed center button to the navigation keys. They replaced the infuriating proprietary NOKIA POP-PORT combination USB and HEADPHONE access port with separate STANDARD USB and HEADPHONE jacks. And they expanded the number and length of info that can be added to each addr book contact.The killers for me? The USB port is not a PC Sync port. It CANNOT be used with Nokia's PC Suite sync software, or any other mfgs, to back up personal contact, etc info you so laboriously put into your phone. Nokia, if your reading this, without an IR or Bluetooth wireless connection on this phone, how is one to BACKUP their data on this otherwise excellent phone you put a USB port on??? Second, why to heck would you reduce the readeability of this phone in daylight by removing the ability to remove wallpaper(increases contrast) behind contact lists, remove the ability to choose a list in place of stupid miniuature unreadeable wallpapered icons in Menus, then add insult to injury by then decreasing the readeability in daylight with a non-removeable shade over the display.FIX these things PLEASE so I can come back to you and this otherwise excellent phone.