This phone works as well as I expected. The firmware update is a MUST!!! But once it is installed, it was smooth sailing. $89.00 is the low end of these types of phones, but I think the phone works very well for the price. A tiny delay is slightly noticable, but not enough to be that bothersome. I've used it at work, at home, at wireless hot spots, and have had no problems. The only thing that I wish that was possible was to be able to use this phone at hot spots that require a browser authentication.battey life seems good to me 2+ hrs of talk time, and 2+ days of standby time.Great product.