we picked up 2. our prior phones were an older treo & another samsung flip type phone. we both loved our phone at first -- but after about 6 months of use, we more or less hate it.pros:- small & elegant- nice array of features- voice dialing works very wellcons:- battery life is short -- although it is relative to battery and phone size- 1 of the 2 phones is malfunctioning -- screen on the cover freezes up, which accelerates battery drain (life is about 5 hrs because of this).- memory is a joke -- capacity is easily reached within a month if you regularly use the calendar scheduler. in its defense, i probably should be diligent about removing old appointments each week (i'm spoiled from the treo). if you use voice recording or the camera, you'll fill your phones memory within a couple weeks. even if you aren't at full capacity, there is incredible slowing of phone functions as your memory fills up.- couldn't get the bluetooth to work consistently on either phones -- whether with earpieces, other phones, or my computer.bottomline -- overpriced by far! if you simply want a small flip phone -- look elsewhere as the extra bells & whistles are mediocre. if you need a phone for handling a fair amounts of scheduling, get a treo or similar product. in hindsight, we'd pass on the phones -- or if i had to buy it, i'd spend $50 max.