I've owned my 700p for more than a year now. I bought it because I was sick of carrying both a cell phone and a PDA around with me, and because I also wanted to be able to check my e-mail, Google Maps, and browse the web when I was away from my computer. I am NOT a road warrior, but I do use all the main functions of the phone.In general, I absolutely love the 700p. It's got the calendar program that I know and love from my past Palm experiences. The web browser is functional for 99% of the pages I browse, especially when I turn off downloading of images and stylesheets (an easy function to toggle). The Versamail program is completely adequate for me: I check four addresses on it without problems, write replies, save drafts, attach images, etc.The phone works well -- most of the time (more on that in a moment). Contacts are easy to store and edit, speed dial preferences are easy, and the voice mail notifier is obvious, even though it doesn't tell you how many new messages you have -- just whether you have them or not. That's okay for me, because whether I have 1 or 10 new messages, I still need to check voice mail; plus, I never leave a message that I've heard marked as "new".I rarely use my Bluetooth headset. On the days that I do, I do notice what others have, that I have to keep reconnecting my headset if I haven't used it in an hour or so. But it has never dropped out on me in the middle of a call.The camera is nothing fancy, but it suits my needs -- anyone who buys a Treo or Blackberry expecting full camera functionality is delusional, in my opinion. That's not what these phones were made for. I still bring a separate camera on vacation, but the Treo camera does a fine job for spur-of-the-moment photos.The sound on/off switch on the top of the phone is wonderful. It's so obviously located that I would have thought you can't miss it, but apparently one of the featured reviewers did. Trust me, it's there.I find the keyboard easy to use (now), but the tiny keys took some getting used to. I'm still not quite at the stage where I can type a whole sentence without looking at the keyboard, but I can make it through most words just fine.I also send a reasonable number of text messages, and I really like the display format. On most phones, SMS messages are displayed individually, so a message like "good idea, let's do that" is displayed without context. The Treo saves messages to/from a contact as a conversation, displayed like an IM history. It's really useful and I've had several comments from people with other types of phones along the lines of, "that's amazing! I wish I had that!"However, one of the negatives of this phone concerns text messaging. It's a software problem, I think: when I have a very large messaging history, the phone hangs between sending messages. This is a common problem, and although it's easily fixed by deleting the message history, Palm needs to fix it. My message history isn't really important for my business, but it is for others. For me this is worth a decrease of about a half-star in the ratings.The other negative of the phone is not a new issue, either -- a reviewer in March wrote about it (and probably other users, but the more recent review described it well). If you are in a patchy or bad service area, the phone is apparently programmed to make finding cellular service a priority over any and all other functions, including any buttons I push during that time. This ranges from a bit annoying to incredibly maddening, depending on the circumstances. Recently, I was taking notes during a presentation (using the Palm IR Keyboard, which I bought separately), and because the room I was in didn't have great cell service, the phone would freeze for periods of up to 60 seconds. This made it pretty much impossible to take any valuable notes, and god forbid I should have needed to change an appointment or take a photo during that time.I should say that this is different from the bugs other people have reported, that their 700p just freezes and nothing will bring it back but a soft reset. I rarely have to manually reset my Treo (knock on wood). When the phone is searching for service, it will come back eventually and let you use it... it's just a question of how long that will take.This, for me, is easily a full-star deduction from the phone's ratings. It's one of those bugs that just gets more irritating with time. Not because the symptoms are getting worse, but because Palm hasn't yet released any kind of software or firmware upgrade (that I know of) to fix it, and that lack of service just makes me mad.So that really means that I should be giving the 700p 3.5 stars. But Amazon won't let me give half stars, and because I love the convenience and function of the phone most of the time, I'm rounding up. If I had known all of this going in, I would still buy this phone again, because it is still the best option available for me. (Including the iPhone, because the AT&T; network doesn't even come close to Verizon, and it probably won't for at least a year.)