This phone is really cute. But its so hard to use, it doesn't matter! You have to put the phone on key lock, otherwise it will easily go onto the internet if you leave it in your bag. In order to turn the volume down or off you have to go through settings, there is no quicker way. While talking, the phone goes in and out and makes it hard to hear (even when there is full service). Basically the phone is super cute, but is so hard to use it is not worth it, even if its free! I will say that Cingular/ATT's service is really good! I have not been anywhere where I don't have service yet, and I've owned it a month!