I chose this phone over the Blackjack because of its screen size, keyboard ergonomics, and ability to sync with my Outlook while travelling (via RoadSync, not the built-in email sync app). For the past 2 months, it WAS a great business phone despite the lack of Wi-Fi, camera, or fast internet. However, it has a very critical flaw: DO NOT let the battery run out of charge in your phone. While this is normally a good thing for battery life, the E62 does not power up again nor accept charging from the charger if it's battery is totally drained. Looking on Symbian and other user forums, it is commony referred to as "the White Screen". Symptoms: If the battery is drained and you plug the wall charger to the phone, a dim white screen appears (despite the phone being powered off) the NOKIA brand shows, then the white screen returns. Your phone does not get charged. If you try to power up, the only difference is a brighter white screen. But nothing more than the logo will appear.I checked 3 different ATT stores in my area and none had the E62, battery, battery-only cradles or any other accessory for this phone (despite their big promotions less than 3 months earlier). One employee said the only way to get accessories was via the website. So I can't even go into a store to see if my phone will power up with a charged battery.Right now, the phone is still off in my briefcase. I switched the SIM with another phone so work isn't too affected by this issue.I will probably switch to a blackjack or blackberry now. Too bad since I used to be a big fan.