The phone and wireless headset are cool! The headset is loud when I pump up the handsfree volume on the phone and crank up the volume on the headset too. Ive had the $260 items for two weeks from Cingular. The phone is great for calls and the speakerphone works great. Nice screen and easy menus, bluetooth connects within 3 seconds, havent dropped a call yet.Complaints: the headset feels like it is going to fall off but it hasnt yet. The overear arm is just poorly designed. I have to handsfree mute from the phone. Every three days or so- phone turns off and resets for five seconds. Camera quality is a 3.5 out of 10.I would buy the gear again but not pay more than $175 for both items.