I bought 2 of these phones...one for me and the other for my wife. We've had them for several months now and had nothing but problems with it. We both had upgraded from a Motorola T720i (terrible as well). Our nokia's turns themselves off everytime constantly. The volume is very sofy even when turned all the way up, making it very hard to hear. Ringer volume is also very soft even at highest setting. We've ordered replacements with hopes of better quality.