plus points-Nice looking: I love the gray and white, it makes the phone look very professional and neat looking.Keypad: The keypad is lit up very well, you can see every key, and the blue looks pretty cool.Durable: I droped it a few times already, and a few nicks are already on the beauitfuly shinny finish.Speaker Phone: really great!negative points-Reception: This phone does not have good service performanceSpeakerphone: Cant use while flip is closed!!Charging: Does not ever say something like "Charge Complete" its annoying .