I like this phone. A lot of features, very friendly to use, responding quick(I used to have an Ericsson T21. OMG, it couldn't even catch up with my inputs--i had to wait before entering the next entry). People have talked a lot about it. Here I just want to point out three things.1. Many people complained about the case. Actually I just got my Krusell case from a canadian merchandiser for 22 bucks. Made by a European maker, it fits the phone perfectly, even with opening for camera. I like it very much! Go google it!2. It only plays music of real-player format, i.e., those ending with .rm, .ram, or something like that. It may be hard to find high-quality .rm music. Also the hand-free earphone coming w/ the cell phone is good for chatting, but when it comes to music, forget about it. Anyway when you are on bus or waiting in a line, it's good to have it.3. Expand your memory. I replaced the 16MB MMC with a 64 MB one. Now I uploaded more than 40 songs, and still got a lot of space for pictures.