While the combination of broadband speed and wireless technology has yet to live up to its promise this device with Verizon service represents a real step in the right direction. I have only the data service as I am presently satisfied with my cell phone service provider. The slideout keyboard is anything but easy to use for touch typists especially those prone to fat-fingering mistakes. I just ordered a bluetooth keyboard to eliminate the problem. The only real complaint I have at present is the dearth of useful accessories. The case that came with the device holds nothing but the device. Since I also purchased a spare battery, USB cable and car charger (the last two direct from Audiovox) I'd like to be able to tote them around without stuffing them into a briefcase or pocket. Otherwise I'm pretty pleased with the performance. Considering I work on the fringe of Verizon's broadband coverage area that's saying a lot.