Best phone I ever had! And I have had them all. Been a constant cell phone user since the Motorola Brick (1983-84)I think. In the six months I have had it, it has never dropped a call (T- mobile). I use about 2000 minutes a month and all calls are short (2-15 min.), I have made long calls also and had no problems there either.It has turned off three times since I have had it? not sure what causes this? I don't care what a phone looks like but it must work in my business and this one does everything I need.