I have a problem with breaking cell phones. I have broken two of them. One being this phone, but that was my own fault. Both phones that I broke had to do with them being at the bottom of my backpack and my backpack falling off a bench. But, anyways. My first phone was a Motorola T720i. It was a decent phone, it was my first, so I didn't know anything better. Then I purchased the 4500. It was perfect! I am basically any teenage girl, I love to talk on my phone and now, text! The battery life was great. I could go somewhere for the weekend and I would have 2 out of the 4 bars left and it worked like it was on 4. I loved that phone. The speaker was great, and the one thing that I really loved about this phone was the High Ring and Vibrate. I really liked that, because if I didn't hear it, I felt it. Then I broke it. That was my own fault. When you have a backpack that is at least 5 pounds or more and your cell phone is in the bottom of your bag, it's not a pretty picture.