copying this from another review "I loved the idea of this phone. I ended up returning it due to terrible battery life. Also, there are many bugs in IE and the Email client. "This is not a good phone. it brakes, its slow and if i have to turn it on and off one more time!Its just not worth it! Get a gmail account and a regular phone if you need e-mail that bad. This a first gen product that will one day work but right now 500$; what a waste. I paid 200$ and I think I got a good deal. It has wayyyyy to many problems and settings. One alarm clock? , msn only, can't hook up to your computer because windows xp does not know what it is, and other than that it a great phone and it will keep you working an extra 20 minutes everyday!Also you have to love mirosoft becuse thats all that works on this phone.DO NOT BUY THIS PHONE WILL RETURN JUNE 15 2006...OH, i order one on line and it came in the mail BROKEN! so i have had two :)