I have had this Jabra JX 10 for 2+ years. When I got my iphone, I could not hear very well with the handset, the Jabra makes listening much better. People can also hear me well. It has two flaws: the ear piece is fragile and you will need to call and order a few extra (10) at 99 cents each and then you have no problems. The ear piece breaks about once in 6 months. The other flaw is the charger, you must be gentle when connecting and disconnecting. These flaws are minuscule compared to its light weight and good sound quality. My son bought the Jabra JX 10 edition 2 and is not as pleased as the original version.