Ill make this qwik and painless.. dont buy this phone. I researched top of the line phones for months and this one seemed to be the best. HA! I bought it and it had sooo many problems.. Not to mention the very UN-userfriendly interface, the 990's best feature, the touchscreen, turned out to be its worst feature.. it made doing anything into a complicated task of measurment and hand eye coordination to access the correct button and navigate through tha bass-ackwards menus. Ohh and did I mention that it freezes and shuts off all of the time.. save your money. I went back to my 2 year old nokia and Im loving it in comparison.