I have no problems so far and I'm about two months into it. The only thing is that you should call and make sure you're getting everything it says you get with the long term contract, namely the free pcs to pcs calling. They didn't sign my account up for that but when I called them they changed it right away and even credited me with a bunch of daytime minutes, which I thought was nice. The technology rebate is another reason I went with the two year plan, nothing like getting 100 bucks for a new phone in a few years...Overall, sprint service has been good. I live in NYC and have never had problems where I couldn't get through. Maybe I've had one or two lost calls but who knows if that's because of you or the person you're calling. I enjoy sprint's service and although it takes a while to get through to customer service, they will help you when you do get through.