Have had this phone for a long time. It has very good service (about the same as any phone), but battery lasts a good long time, and has lots of great features. If you get MOTOROLA'S MOBILE PHONE TOOLS this a very fun phone. You can down load mp3s to ringtones, add photo wallpapers, and download your photos and video's from the phone. The memory is not removable to you are stuck with what you have, it is blocky, the web browsing is only WAP pages no true internet, but not bad, the keyboard is easy to use, the screen is bright, sharp and easy to see, bluetooth works fine. I would recomend for a texter, or someone who likes to take photos and likes bar phones.