Pros:- Dimensions - this phone is wider than your typical flip-phone, which makes it extremely convenient to use due to wider buttons and larger screen. When folded the RAZR is very slim and is very convenient to carry around with a belt clip.- Looks - unlike some other models out there, this phone actually looks and feels like it belongs in the 21st century. I especially like the black version.- Features - I'm not gonna list all the features here, Amazon already does that. But... I've had a v600 before the RAZR which had a lot of the same features but they were inconvenient to use mostly due to the aweful user interface. v600 was also very slow. This phone has a much improved user interface and is a lot faster. One of the things that used to bug me about the v600 is that you were only able to activate the speakerphone after the person you were calling answered the phone. With the RAZR, you can activate the speakerphone immediately after dialing. Motorola took care of a number of these annoying issues.Cons:- More features - I am getting greedy here but it would have been nice to have an MP3 player, a higher resolution camera, and a video camera.- Feels somewhat fragile- Dealer told me that I can't get insurance on the phone - that can be a problem when riding the NYC subways every day.Conclusion: I have no reservations about giving this phone 5 stars.