This is the best handheld I have seen yet. It allows you the unbelievable wi-fi connection and bluetooth that will sync to Mac or PC. The wi-fi can be used WITHOUT the tmobile data plan and wherever there is free wi-fi, you are set to web surf at incredibly high speeds. Again, you don't need the service to enjoy the internet.The only negative is the poor phone signal. I am a bit frustrated with the inability to make phone calls while in the house (I have to step outside). But, you can't win them all. If you need a hand held and want a great one...this has it all!