Owned this phone for 3 months and just love it!...so packed full of features its hard to know where to start. It has a great built in camera (you can add a photo to each contact in your contact list) bluetooth enabled which makes for seamless and fast connections with other devices, and it runs on the symbian OS, which means you can download games, email apps, browsers, and a host of other stuff (my favorite download is the lie detector - which monitors the callers voice to determine if they are lying! sooo cool!) The email application works well, as does Text Messaging, and MMS services. The colour screen is bright and easy to see, and Nokia use a high screen resolution.Whats the downside?...well its design is very funky. Some love it, some hate it, but from a practical level the round keyboard takes some getting used to. However you soon realise its been well designed to use in one hand with your thumb operating it comfortably. It has a light flimsy feel to it (no doubt all that plastic) although I have dropped mine once onto tarmac and it was fine. The Symbian OS is stable but sometimes a little slow.