I bought this phone based on published features just to find out Verizon disabled some of these. I cannot understand a company who has so much going for them (coverage, clarity) would risk upsetting their customer base.Verizon could gain so much more by giving us access to the technology and making their services very affordable so MORE people would sign up for them instead of disabling features and choosing to nickel and diming us to death instead. Verizon, are you listening!!! Shame on you. You should fire the guy who made that decision. I like your service, but I hope you loose to Motorola. That was underhanded! I want my bluetooth multimedia/data transfer back.