Pros:Very good lookingGreat phoneGreat soundExtremely good lookingI like the feel and it is just the right size for meVery user friendlyLocation of hte memory cardCons:VerizonVerizonVerizonI just love this phone and the features but Verizon cripples it to get up to the last cent from us. Could not transfer my files from my V710 (ringtomes, pictures)The SD1 card works great with it but had to limit the names of songs to 2 words or less.The MP3 has a good sound for being a phone, and the headsets I have (for now) are OK.In all, the phone is great, but I wish I had the guts to break away from Verizon and their pretty phones to get more functionality. Maybe if Cingular improves my next phone will be the Apple phone (or better in 2 years)I still think this phone rocks. However, it has one more feature that it is blocked: Bluetooth connection to your PC. I was able to do that with my old phone but not with this. You can do it IF you buy Verizon's software separately. :(