It's not the fanciest or prettiest bluetooth headset out there, nor is it the fullest featured. And I wish it (a) went louder, and (b) stayed loud by default.But the best thing about it only comes to those who use Palm Treo phones (650 through 700, and I suspect others but I'm not as sure). You see, if uses the same power connector as the Treo, so you only need one power cord to charge up both (not at the same time, of course). If you don't have a spare charger for your phone, this essentially gives you one for free. Keep one at home and one at the office!Having one less charger in my car, and one less wall wart plugged into a power strip at home, totally makes this a *great* headset for Treo owners like me.