This is my first bluetooth and based on the amazon reviews, it was really the best compared to the Motorola units. I can hear beautifully with the headset and it is very comfortable, but the person on the other side has a different story. It is a bit staticy, and if I am leaving someone a voice mail message, they cannot always understand me. The static problem may be me, but I can't figure out how to correct it. I have moved the microphone in every direction imagineable, and I think the issue may be because it is too close to my mouth.