This is my third contract update through AmazonWireless. If you are eligible for an upgrade, or you aren't sure, Amazonwireless takes all the guess work out of it. I got a great phone, and it was the one that I actually wanted. ATT wanted to charge me 250 and extend my contract for another two years, but I went through AW.com and got it for a penny and renewed my two year contract with ATT. They had it on my doorsteps within 3 days, if you check periodically, they offer free shipping, and if you have a family plan, they can help with that too. My Mom recently got a Windows LG phone, and she loves it, and her best friend who is on the same plan, got at Captivate by Samsung. They take all of the work out it.. LOVE IT!!!