Having owned a previous Jabra 250 headset, I must say this Motorola was of piss poor quality. The first and foremost issue is the echo everyone claimed to hear when I used the headset. Furthermore, if the headset was not perfectly directed to your mouth, people could not hear you. Otherwise, the device had stadard consumer electronic build quality i.e. poor build quality. I advise you spend more on a better model or pass on Motorola all together. Have a nice day.