Like many other website hosting companies, IX provides support to their customers via a variety of options: phone, online support ticket, email and 24/7 online chat support.
Kama makampuni mengine mengi ya kupangisha tovuti, IX hutoa usaidizi kwa wateja wao kupitia chaguzi mbalimbali: simu, tikiti ya usaidizi mtandaoni, barua pepe na usaidizi wa gumzo la 24/7 mtandaoni.