Tuzo points have a validity period of 12 months from the time they were earned. If the points are not used within 12 months, they will be removed from the customer account. On top of this, if a customer is inactive (No GSM outgoing activities) for more than 60 days, he will lose all the points he has accumulated.
Pointi za Tuzo zina muda wa uhalali wa miezi 12 tangu zilipopatikana. Ikiwa pointi hazitatumika ndani ya miezi 12, zitaondolewa kwenye akaunti ya mteja. Zaidi ya hayo, ikiwa mteja hafanyi kazi (Hakuna shughuli zinazotoka za GSM) kwa zaidi ya siku 60, atapoteza pointi zote alizokusanya.