How To Deal With Auto Insurance Claim Adjusters? 
Although more information is needed to adequately address this very general question , a few points can be made . I am going to make the assumption that you are talking about physical damage to your vehicle , with no injury . If you are asking about dealing with the person who will physically inspect your vehicle , they or someone on their behalf should first contact you , to set up an inspection at your convenience . This is really an ` appraiser ' of the damages although they may also possess claim settlement authority to settle your claim on-site , in certain non-injury situations . If you are talking about a typical inside claim adjuster , expect a call from them , asking you to provide the details of the accident . After assessing the facts , the adjuster 's job is to make you whole for your loss , depending upon the liability circumstances involved . In both instances , you should expect to be treated with respect whether you are the policyholder or the person whose vehicle was damaged by another party . If you are not pleased with the process , tell the appraiser or adjuster so and then ask to speak to their superior . Hope this helps somewhat but a lot more information is needed to really help you . 