fwd : billing question return - path :
received : from rly - yao 2 . mx . aol . com ( rly - yao 2 . mail . aol . com [ 172 . 18 . 144 . 194 ] )
by air - yao 2 . mail . aol . com ( v 67 . 7 ) with esmtp ; mon , 10 jan 2000 06 : 39 : 16 - 0500
received : from abbott . office . aol . com ( abbott . office . aol . com [ 10 . 2 . 96 . 24 ] )
by rly - yao 2 . mx . aol . com ( 8 . 8 . 8 / 8 . 8 . 5 / aol - 4 . 0 . 0 ) with esmtp id gaa 26342 for
; mon , 10 jan 2000 06 : 39 : 16 - 0500 ( est )
received : from sunphol . ops . aol . com ( sunphol . office . aol . com [ 10 . 5 . 4 . 200 ] ) by
abbott . office . aol . com with smtp ( 8 . 8 . 6 ( phne _ 14041 ) / 8 . 7 . 1 ) id gaao 8342 for
; mon , 10 jan 2000 06 : 39 : 01 - 0500 ( est )
received : from 0 by sunphol . ops . aol . com ( smi - 8 . 6 / smi - svr 4 ) id gaa 27342 ; mon ,
10 jan 2000 06 : 39 : 00 - 0500
message - id :
from :
to :
date : 01 / 10 / 2000 19 : 40 : 07
reply - to :
subject : re : billing question
dear wincently ,
we at america online would like to thank you for spending the time to write
us . my name is ellen and i appreciate the opportunity to assist you
regarding your recent e - mail .
after reviewing your account , it shows that the annual prepaid fee was not
successfully collected . i suggest that you contact your bank regarding this
matter . you may also want to contact our billing department at
1 - 888 - 265 - 8003 or at 1 - 800 - 827 - 6364 toll free should you want to resubmit the
bill .
if there has been a problem billing your account , america online may send a
billing popup screen that states you need to update your billing information
at keyword : billing . america online does not request this information be
placed anywhere other than at keyword : billing . ( if you ' re
unfamiliar with keywords you can start using them by typing ctrl - k . when
the keyword " box " appears , type the keyword in the space provided and click
the go button ) . it is possible that you will receive the popup more than
once in a 24 hour period , as we update our database every 24 hours .
the message that america online sends states :
an important message from aol member services
our records indicate that the credit card information on file for your aol
account
may not be up - to - date . outdated information on your aol account may cause
bill
processing problems with in some cases could lead to service interruptions !
please take a minute now to update your aol account information . just click
on the update billing information button below . this update will only take a
few moments
and the information you provide will be kept completely confidential .
note : if you have recently updated your billing information , please ignore
this
additional reminder while we process your changes .
if you have questions concerning this message , please call member services
at 1 - 888 / 265 - 8003 between the hours or 6 : 00 am - 2 : 00 am est seven days a
week .
update billing information
( text on button appears in white on the actual popup )
we greatly appreciate your america online membership . if you have any
further questions , please do not hesitate to contact us again . thank you for
using america online . have a wonderful day . : - )
ellen l .
customer care consultant
the billing department
america online , inc .
- - - - - - - - - - original message - - - - - - - - - -
from : vkaminski @ aol . com
to : billingl @ abbott . office . aol . com
field 1 = wincenty kaminski
field 2 = 10 snowbird
field 4 = the woodlands
field 5 = texas
field 6 = 77381
field 7 = 0057
field 8 = other ( please give details below )
field 9 = on signing on to aol i received the information that billing
information may be outdated . i don ' t see why . my annual fee has just been
paid , the credit card is in good standing , i did not move .
please , let me know what is the problem
field 10 = texas
field 11 = other - see comments
x - rep : 743
x - mailid : 583092
x - queue : 4
x - mailer : swiftmail v 3 . 50
fwd : billing question
return - path :
received : from rly - yao 2 . mx . aol . com ( rly - yao 2 . mail . aol . com [ 172 . 18 . 144 . 194 ] )
by air - yao 2 . mail . aol . com ( v 67 . 7 ) with esmtp ; mon , 10 jan 2000 06 : 39 : 16 - 0500
received : from abbott . office . aol . com ( abbott . office . aol . com [ 10 . 2 . 96 . 24 ] )
by rly - yao 2 . mx . aol . com ( 8 . 8 . 8 / 8 . 8 . 5 / aol - 4 . 0 . 0 ) with esmtp id gaa 26342 for
; mon , 10 jan 2000 06 : 39 : 16 - 0500 ( est )
received : from sunphol . ops . aol . com ( sunphol . office . aol . com [ 10 . 5 . 4 . 200 ] ) by
abbott . office . aol . com with smtp ( 8 . 8 . 6 ( phne _ 14041 ) / 8 . 7 . 1 ) id gaao 8342 for
; mon , 10 jan 2000 06 : 39 : 01 - 0500 ( est )
received : from 0 by sunphol . ops . aol . com ( smi - 8 . 6 / smi - svr 4 ) id gaa 27342 ; mon ,
10 jan 2000 06 : 39 : 00 - 0500
message - id :
from :
to :
date : 01 / 10 / 2000 19 : 40 : 07
reply - to :
subject : re : billing question
dear wincently ,
we at america online would like to thank you for spending the time to write
us . my name is ellen and i appreciate the opportunity to assist you
regarding your recent e - mail .
after reviewing your account , it shows that the annual prepaid fee was not
successfully collected . i suggest that you contact your bank regarding this
matter . you may also want to contact our billing department at
1 - 888 - 265 - 8003 or at 1 - 800 - 827 - 6364 toll free should you want to resubmit the
bill .
if there has been a problem billing your account , america online may send a
billing popup screen that states you need to update your billing information
at keyword : billing . america online does not request this information be
placed anywhere other than at keyword : billing . ( if you ' re
unfamiliar with keywords you can start using them by typing ctrl - k . when
the keyword " box " appears , type the keyword in the space provided and click
the go button ) . it is possible that you will receive the popup more than
once in a 24 hour period , as we update our database every 24 hours .
the message that america online sends states :
an important message from aol member services
our records indicate that the credit card information on file for your aol
account
may not be up - to - date . outdated information on your aol account may cause
bill
processing problems with in some cases could lead to service interruptions !
please take a minute now to update your aol account information . just click
on the update billing information button below . this update will only take a
few moments
and the information you provide will be kept completely confidential .
note : if you have recently updated your billing information , please ignore
this
additional reminder while we process your changes .
if you have questions concerning this message , please call member services
at 1 - 888 / 265 - 8003 between the hours or 6 : 00 am - 2 : 00 am est seven days a
week .
update billing information
( text on button appears in white on the actual popup )
we greatly appreciate your america online membership . if you have any
further questions , please do not hesitate to contact us again . thank you for
using america online . have a wonderful day . : - )
ellen l .
customer care consultant
the billing department
america online , inc .
- - - - - - - - - - original message - - - - - - - - - -
from : vkaminski @ aol . com
to : billingl @ abbott . office . aol . com
field 1 = wincenty kaminski
field 2 = 10 snowbird
field 4 = the woodlands
field 5 = texas
field 6 = 77381
field 7 = 0057
field 8 = other ( please give details below )
field 9 = on signing on to aol i received the information that billing
information may be outdated . i don ' t see why . my annual fee has just been
paid , the credit card is in good standing , i did not move .
please , let me know what is the problem
field 10 = texas
field 11 = other - see comments
x - rep : 743
x - mailid : 583092
x - queue : 4
x - mailer : swiftmail v 3 . 50