2009/06/19/#ubuntu-bugs.txt

[00:00] <BUGabundo> maybe because it doesnt exist?
[00:00] <BUGabundo> LOLOL
[00:00] <BUGabundo> s/Resonses/Responses/
[00:02] <charles_> BUGabundo: that's *two* pages I'd never seen before!
[00:02] <charles_> I'm learning even more!
[00:04] <BUGabundo> ROFL
[00:04] <BUGabundo> charles_: that was me _trying_ to be funny by fixing your typo
[00:08] <charles_> BUGabundo: I know.  I was trying to respond in kind with more humor
[00:11] <kakemann> charles_: here is another thing for you, the kingdom of norway has a population of aprox. 4,8 million people :D
[00:11] <BUGabundo> LOL
[00:11] <BUGabundo> kklimonda: ping
[00:12] <BUGabundo> kklimonda: http://www.youtube.com/watch?v=6NvntVb0Q_o I bet that get you out of katty!
[00:23] <super__rad> Could someone set bug #319490 to wishlist?
[00:23] <ubot4> Launchpad bug 319490 in amarok "Wishlist Items -- View Ratings in Playlist & Resize Scipts" [Undecided,New] https://launchpad.net/bugs/319490
[00:25] <hggdh> super__rad, done
[00:25] <BUGabundo> pah I really need to apply for bug control
[00:25] <BUGabundo> kklimonda seems to be doing it this week
[00:26] <super__rad> thanks hggdh
[00:26] <kklimonda> BUGabundo: yeah, I'm almost ready ;)
[00:26] <BUGabundo> kklimonda: saw the link ?
[00:26] <BUGabundo> kklimonda: what did it take you ?
[00:26] <BUGabundo> 5 bugs?
[00:27] <kklimonda> I still have to choose 5 bugs ;)
[00:27] <kklimonda> i have two
[00:29] <BUGabundo> ahh
[00:37] <super__rad> https://bugs.launchpad.net/bugs/388714 another wishlist, thanks
[00:37] <ubot4> Launchpad bug 388714 in kpackagekit "Usability flaws in kpackagekit, Kubuntu Karmic Alpha 2, KDE 4.3 Beta 2" [Undecided,New]
[00:46] <hggdh> you both should have enough bugs to qualify
[00:47] <BUGabundo> hggdh: prob is, which ones LOL
[00:47] <BUGabundo> I don't bookmark them
[00:47] <BUGabundo> and usually I unsub from most after a few days or action
[00:47] <BUGabundo> *actions
[00:47] <hggdh> super__rad, done. Are you going to keep the bugs in NEW?
[00:48] <super__rad> hggdh, what am I supposed to change them to?
[00:48] <BUGabundo> triage?
[00:48] <hggdh> super__rad, if the request is sane, and you verified them, you can put them on confirmed
[00:49] <super__rad> ok thanks
[00:49] <hggdh> add a note stating you are confirming, and why
[00:56]  * BUGabundo killall -i -O sigkill 68 brain-mater ; ~$ Are you  sure you don't want Dreams instead?
[01:12] <super__rad> https://bugs.launchpad.net/bugs/341174 another wishlist
[01:12] <ubot4> Launchpad bug 341174 in k3b "cdrom permissions" [Undecided,Confirmed]
[01:17] <super__rad> if someone posts a bug and then replys saying they solved it should I just change status to invalid or do I need to do something else?
[01:18] <micahg> super__rad: https://wiki.ubuntu.com/Bugs/Status
[01:18] <micahg> https://wiki.ubuntu.com/Bugs/Responses#Bugs%20resolved%20after%20update%20or%20config%20change
[01:19] <super__rad> thanks
[01:19] <micahg> make the text appropriate for the situation
[01:19] <micahg> you can mark invalid if there's nothing left for us to do
[01:19] <micahg> if it's still a bug, that they fixed with a config change
[01:20] <micahg> then you can evaluate if the default might need to be changed
[01:21] <super__rad> no i'll mark this one invalid, the bug was that cd's burnt with k3b wouldn't play in cd players but they posted saying they realised they were using cdrw's which the cd player didnt support
[01:21] <micahg> yep, that's invalid, good job
[01:22] <super__rad> should I add a comment saying changed status to invalid as it's been fixed?
[01:23] <micahg> yes, please say why you change a status
[01:23] <super__rad> ok
[01:23] <micahg> you can say per last comment that the problem has been solved or something like that
[01:24] <micahg> that responses page is good for general answers
[01:24] <micahg> but they ussually need a few words changed
[01:26] <super__rad> just reading it now, must have missed it when I was reading through the bug pages
[03:17] <bcurtiswx> anyone here know if i can use chroot to test karmic out?
[03:17] <micahg> bcurtiswx: no virtualbox
[03:17] <micahg> ?
[03:18] <bcurtiswx> haha, not when im on travel here in Colorado
[03:18] <bcurtiswx> ill be out of Virginia for a couple months
[03:18] <bcurtiswx> i want to on my mini
[03:19] <micahg> virtualbox-ose works on lpia
[03:19] <Hobbsee> you can use a chroot if you want to
[03:19] <Hobbsee> certain stuff won't work so well
[06:56] <dholbach> good morning
[07:04] <thekorn> good morning bugsquad
[07:12] <micahg> morning
[07:12] <micahg> got a weird bug
[07:12] <micahg> bug 383020
[07:12] <ubot4> Launchpad bug 383020 in firefox-3.5 "Some input fields are several times longer than normal" [Undecided,New] https://launchpad.net/bugs/383020
[07:40] <waters33637> Question: I think i might have found a bug ... However .. Im a newbie .. so im not sure .. what should i do?
[07:41] <thekorn> micahg, hmm, I remember a similar bug, let me try to find this one
[07:43] <thekorn> hi waters33637, which version of ubuntu are you using, and to which application is your bug related
[07:44] <waters33637> ubuntu 9.04 .. and to X
[07:44] <thekorn> micahg, maybe this bug is a regression of bug 293061
[07:44] <ubot4> Launchpad bug 293061 in pango1.0 "The input text field of firefox is too wide/long" [Low,Fix released] https://launchpad.net/bugs/293061
[07:45] <thekorn> micahg, so most likely not a bug in FF but in pango, and maybe related to locale settings
[07:48] <micahg> thekorn: but this guy is using a US locale
[07:48] <micahg> and I'm running the same version of pango he is
[07:50] <waters33637> xorg ... told me to ask if the intel driver for 9.04 has a problem
[07:50] <thekorn> micahg, hmm, you are right,
[07:51] <thekorn> micahg, maybe you should ask the people in #ubuntu-mozillateam about this, they might know better
[07:52] <micahg> :)
[07:52] <micahg> no ones around
[07:52] <micahg> I'll ask in the morning
[07:54] <thekorn> waters33637, yes there are known issues with hardware from intel on jaunty,
[07:54] <thekorn> the releasenotes at http://www.ubuntu.com/getubuntu/releasenotes/904 have further details
[07:55] <waters33637> yeah .. im looking at that now
[07:55] <waters33637> got time to help a newbie with a workaround?
[07:56] <thekorn> waters33637, no unfortunatly not, maybe you find better support in #ubuntu
[07:56] <thekorn> waters33637, you can also create a bugreport by running `     ubuntu-bug xorg
[07:57] <waters33637> ok .. thanks for the starting point
[07:57] <thekorn> I'm not sure if this is the correct package, but it should atleast fetch all neccessary informations
=== ejat is now known as e-jat
=== asac_ is now known as asac
=== ogra_ is now known as ogra
=== yofel_ is now known as yofel
[16:02] <charles_> anyone here who can walk me through how to field a new ticket in the correct Ubuntu Way?
[16:02] <charles_> the ticket is https://bugs.launchpad.net/ubuntu/+source/transmission/+bug/389265
[16:02] <ubot4> Launchpad bug 389265 in transmission "transmission crashed with SIGSEGV" [Medium,New]
[16:02] <charles_> crash appears to happen during a combobox popup
[16:03] <charles_> OP says it happens in T and Deluge; I've confirmed that it Works For Me in both T and Deluge
[16:03] <charles_> so I suspect it's a config problem
[16:09] <plars> charles_: which version Ubuntu are you running on?
[16:10] <charles_> plars: I'm not the one experiencing the issue
[16:11] <charles_> plars: I'm one of the Transmission devs
[16:11] <plars> charles_: yes, but you said that it's working for you... the person who submitted the bug appears to be running on Karmic... so I'm trying to determine if perhaps you are running on a different version
[16:13] <charles_> ah, I see.  I'm running on Fedora 11 with Transmission 1.72, Deluge 1.1.9, and GTK+ 2.16.2
[16:14] <plars> charles_: so, if you are one of the developers trying to fix it, you should probably take a look at the debug info there that has already been gathered and see if there is anything else needed.  It looks like there is some suspicion in this bug that it may be related to libgtk though, so if you can determine for certain where the bug is, that would be a great starting place
[16:15] <plars> and if you can show that it is not in transmission, then it needs to be assigned to the right package
[16:16] <plars> charles_: https://wiki.ubuntu.com/Bugs/HowToTriage is a generally good place to start learning about the process for triaging bugs
[16:16] <charles_> thanks
[16:17] <plars> anytime
=== jjesse_ is now known as jjesse
=== ejat is now known as e-jat
[21:15] <churl> hello, i think i have a bug that i've only seen reported a few times (google searching) and it seems that no one is assigned to the bug, but was wondering if there might just be an easy fix to it instead.
[21:16] <churl> i changed my resolution, and now totem doesnt work, and xorg runs really high when i, say, run a game or do anything with graphics
[21:26] <churl> i'm trying to figure out if this pre-reported bug (Bug #357824) is really a bug or is it just a configuration issue.
[21:26] <ubot4> Launchpad bug 357824 in totem "totem no longer plays movies after resolution has been changed " [Medium,Invalid] https://launchpad.net/bugs/357824
[21:27] <churl> well it seems to be valid for me mr bot
[21:47] <BUGabundo> guud evening o/
[21:52] <BUGabundo> guys we need to avoid this : https://bugs.edge.launchpad.net/ubuntu/+source/fakeroot/+bug/389591/comments/3
[21:52] <ubot4> Launchpad bug 389591 in fakeroot "Please sponsor fakeroot 1.12.4ubuntu1" [Undecided,Confirmed]
[21:52] <BUGabundo> new triagers counter rulling expereinced devs
[22:08] <hggdh> BUGabundo, the issue here is exactly that: new triagers, still confused with what is a bug and what is not. This is one reason I really like when they are present here (to IRC)
[22:10] <micahg> yes, new triagers need to be encouraged to ask
[22:10] <BUGabundo> micahg: +1
[22:11] <micahg> heck, I still ask when I come across something new
[22:11] <BUGabundo> humm would any one else like to see LP show karma in stars or something per user , on reports?
[22:11] <micahg> no
[22:11] <micahg> karma != experience
[22:11] <BUGabundo> some bugzillas do that, helping the other users distinguish how capable the poster is
[22:11] <micahg> karma = action
[22:12] <micahg> now, if it would flag a user as bug control, that's another story
[22:12] <BUGabundo> humm that's another bug
[22:13] <micahg> ??
[22:13] <BUGabundo> https://bugs.edge.launchpad.net/malone/+bug/37926
[22:13] <BUGabundo> or similar
[22:13] <ubot4> Launchpad bug 37926 in malone "Manage expectations about newly-reported bugs" [Low,Triaged]
[22:13] <BUGabundo> micahg: I've been discussion ideas to improve How lp helps you report bugs
[22:13] <micahg> ah
[22:13] <micahg> cool
[22:14] <micahg> that's apparently an old request
[22:14] <BUGabundo> micahg: like tipping (advanced users) if a package doesn't get any action from ubuntu devs
[22:14] <BUGabundo> so user should uptream the bug
[22:15] <BUGabundo> micahg: yeah, mpt refered me to it
[22:15] <micahg> well
[22:15] <BUGabundo> micahg: see https://bugs.edge.launchpad.net/malone/+bug/182830
[22:15] <ubot4> Launchpad bug 182830 in malone "Linking package to bug report doesn't suggest checking upstream" [Undecided,New]
[22:16] <BUGabundo> micahg: imagine this: user is reporting bug on FOOx. but no one has touched it in 1y.
[22:17] <BUGabundo> *if* the user is capable and knolable to upstream it, we should get it fixed faster
[22:17] <BUGabundo> then waiting some triager to do it for us
[22:17] <micahg> BUGabundo: that should be encouraged in a ny case
[22:17] <micahg> any
[22:17] <BUGabundo> actually, I think triaggers *should* be incitivated to upstream MANY more bugs then its done right now
[22:17] <BUGabundo> will mention that on the next meeting
[22:22] <hggdh> well, they are... perhaps not so clearly, but they are. But I would expect a new triager to start small, and do more as confidence builds
[22:24] <hggdh> brb. reboot...
[22:27] <sbeattie> BUGabundo: lp:launchpad-gm-scripts provides the lp_karma_suffix script, which inserts each users' karma next to their name in bug reports. bdmurray is working on packaging up the lp gm scripts, and would appreciate you testing them from the ppa at https://edge.launchpad.net/~gm-dev-launchpad/+archive/ppa
[22:27] <BUGabundo> thanks sbeattie
[22:27] <BUGabundo> that was exaclty what I was looking for
[22:28] <BUGabundo> sbeattie: btw its for jaunty... I'm on karmic
[22:29] <sbeattie> Doh!
[22:29] <sbeattie> well, if you have greasemonkey enabled, you can install it directly from the bzr tree
[22:29] <BUGabundo>                                                             This add-on is  for older versions of Firefox         	         installVersusDownloadCheck("installTrigger47282-20a17dcc", "Add to Firefox ", "Download Now "); 	                  recommended          https://addons.mozilla.org/en-US/firefox/addon/748
[22:29] <BUGabundo> d'oh
[22:30] <micahg> BUGabundo: Karma != bug experience
[22:30] <BUGabundo> at least archive has the latest version
[22:30] <BUGabundo> micahg: I know
[22:30] <BUGabundo> but its one messure we have
[22:31] <BUGabundo> we don't have one for bug exp, afaik
[22:31] <micahg> It would be better if certain group icons were displayed
[22:32] <hggdh> I agree. I, for one, never really worried about being recognised (by karma, points, or medals)
[22:33] <sbeattie> micahg: it used to do that, but recent launchpad bug 389225 broke that.
[22:33] <ubot4> Launchpad bug 389225 in launchpad-registry "people's +participation page missing team icons" [High,In progress] https://launchpad.net/bugs/389225
[22:34] <BUGabundo> hggdh: ubuntu forums does that!
[22:34] <hggdh> karma pretty much equates to how active you are, not to how good you are. It *does*, generically, imply that you know what you are doing, perhaps on a specific area
[22:35] <hggdh> BUGabundo, I am not saying it is worthless, just that you have to take it with a grain of salt
[22:35] <micahg> yep, hggdh +1
[22:35] <BUGabundo> hggdh: as everything else
[22:35] <micahg> hggdh: what's the best way to flag a regression in a bug?
[22:35] <hggdh> add the tag regression-potential
[22:35] <BUGabundo> but having a new triagger close bugs from expeirence users is not a good thing!
[22:35] <BUGabundo> I had it happen to me 4 or 5 times
[22:36] <micahg> well, I haven't reported it yet
[22:36] <BUGabundo> where I had to revert it
[22:36] <micahg> do I open a new one?
[22:36] <sbeattie> sure. it's a rough indicator, not an exact measurement; which is why the lp_karma_suffix script also was showing some of the important team membership icons.
[22:36] <BUGabundo> !tags
[22:36] <ubot4> We use some common tags for tracking bugs on Launchpad.net See https://wiki.ubuntu.com/BugSquad/Tags for common usage.
[22:36] <hggdh> no, it is not. But I think it was more a misunderstanding from the triager than anything else
[22:36] <BUGabundo> micahg: ^^^^
[22:36] <micahg> yes, but I'm wondering if I open a new issue, or comment on the old one?
[22:37] <hggdh> the old one is still open?
[22:37] <micahg> nope
[22:37] <micahg> Fix Released
[22:37] <BUGabundo> sbeattie: https://code.launchpad.net/~gm-dev-launchpad/launchpad-gm-scripts/master ?
[22:37] <hggdh> this is on a new release of the package?
[22:37] <micahg> I don't know if it was ever fixed...
[22:38] <micahg> I just noticed
[22:38] <hggdh> what is the bug #?
[22:38] <micahg> bug 263029
[22:38] <ubot4> Launchpad bug 263029 in network-manager "MASTER 0.7: hal restart duplicates interfaces, devices in nm-applet and crashes on multiple HAL restart" [Medium,Fix released] https://launchpad.net/bugs/263029
[22:38] <sbeattie> BUGabundo: yep; http://bazaar.launchpad.net/~gm-dev-launchpad/launchpad-gm-scripts/master/annotate/head%3A/lp_karma_suffix.user.js is the specific script
[22:39] <hggdh> BUGabundo, Brian and others are working on making the greasemonkey scripts a package
[22:39] <BUGabundo> restarting FF
[22:41] <hggdh> micahg, I think the best is to open a new bug, refer to this one, and add in the 'regression-potential' tag. asac will probably be happy ;-)
[22:41] <BUGabundo> ok got the brz
[22:41] <BUGabundo> now what?
[22:41] <hggdh> BUGabundo, open a bug
[22:41] <BUGabundo> copy the script to ~/mozilla/firefox3.6/dbdb/extentions/greasemonkey ?
[22:41] <BUGabundo> hggdh: slow down :)
[22:42] <hggdh> open an *existing* bug :-)
[22:42] <hggdh> if you have greasemonkey installed, and you installed the scripts, that's all that is needed
[22:43] <sbeattie> BUGabundo: you need to browse to to the specific script and click on it so that it will get installed into greasemonkey
[22:43] <hggdh> micahg, the reason is the old but is at least two releases removed, and n-m has changed a lot meanwhile
[22:44] <hggdh> argh! s/but/bug/
[22:47] <micahg> hggdh: notice that Gconf.txt is attched
[22:47] <micahg> I woudl think that should be private by default
[22:47] <BUGabundo> wow
[22:47] <BUGabundo> this looks nice
[22:50] <BUGabundo> sbeattie: "G46 the word binary was found!"
[22:51] <sbeattie> haha. yeah, the bingo one was something written to try to make the bug jams more fun.
[22:51] <hggdh> micahg, what bug are you talking about (with the gconf.txt)?
[22:53] <BUGabundo> bcurtiswx: ping
[22:56] <micahg> bug 389692
[22:56] <ubot4> micahg: Bug 389692 on http://launchpad.net/bugs/389692 is private
[22:57] <BUGabundo> bcurtiswx: how did the membership meeting go?
[22:58] <hggdh> micahg, I agree it should be private -- your VPN connections are also shown. About the SSIDs, I am not so worried, though, but a case could be made
[22:59] <hggdh> micahg, didn't you get a checkbox to make it private when you opened it?
[23:01] <micahg> yes, but why would I think that private info would have been attached?
[23:03] <micahg> I deleted the attachement
[23:04] <micahg> do apport-collect hook bugs go in the package or apport-collect?
[23:04] <hggdh> well, in this case, the gconf listed has data required for the maintainer to find out what, and how, your network is configured
[23:04] <micahg> the individual interfaces are listed
[23:04] <hggdh> apport-collect will collect data bsed on existing hooks; they will vary per package
[23:05] <micahg> ok, so hook bugs go in the respective package  or apport-collect?
[23:06] <hggdh> when you call apport collect you provide a package and a bug -- so it will collect the data for the package you gave, and attach it to the bug you gave. I am not sure I understand your question
[23:07] <micahg> ok, if I have a problem with the hook, where do I file it
[23:07] <hggdh> ah
[23:07] <micahg> I think nm should be marked private by default
[23:07] <hggdh> open a bug on the package -- the hooks are delivered with the package
[23:07] <micahg> ok
[23:07] <micahg> thanks
[23:08] <hggdh> welcome
[23:13] <BUGabundo> there goes my uptime
[23:13] <BUGabundo> X died once I returned from Guest Session