2011/09/29/#ubuntu-beginners.txt

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[03:07] <rezbd> how to find a soft after installing it?!
[03:07] <rezbd> installed netspeed but don't see it!
[11:42] <harpo> morning
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[17:21] <ilea> hi all
[17:22] <ilea> i tried ubuntu on a acer laptop and after it loads i can barely see the desktop on the screen what to do?
[17:22] <ilea> or what could be the problem?
[17:26] <amjjawad> Hi ilea :)
[17:27] <amjjawad> What release of Ubuntu are you using?
[17:27] <ilea> hi
[17:27] <ilea> 11.04
[17:27] <amjjawad> Ok and what are the hardware details of your machine?
[17:27] <ilea> acer laptop
[17:27] <ilea> 1800 Mhz or more
[17:27] <ilea> 3 Gb ram
[17:28] <ilea> intel video card
[17:28] <ilea> intel gma 3000 or something
[17:28] <amjjawad> Ok
[17:28] <amjjawad> Have you already installed Ubuntu?
[17:28] <ilea> no
[17:28] <amjjawad> great
[17:28] <amjjawad> are you booting from LiveCD or LiveUSB?
[17:28] <ilea> when i put the cd in and boot
[17:29] <ilea> live cd
[17:29] <amjjawad> I see
[17:29] <ilea> after it loads i can barely see the desktop
[17:29] <amjjawad> have you checked https://help.ubuntu.com/community/HowToMD5SUM
[17:29] <ilea> i need to change screen britnes or what
[17:29] <ilea> no
[17:29] <amjjawad> ok
[17:30] <amjjawad> please do that
[17:30] <amjjawad> make sure your downlaoded file is ok and not damaged
[17:30] <amjjawad> and when you burn that image to a CD, make sure to burn with lower speed, say 8x
[17:31] <ilea> its ok i tried in my pc and its ok
[17:31] <ilea> on the laptop i can barely see the desktop
[17:31] <xerox4100> Hi guys anyone got time to help out a new guy :p
[17:31] <amjjawad> so it works on your PC without any issue?
[17:31] <ilea> maybe the fraphic card is not ok
[17:31] <amjjawad> ok, do you mean it's dark?
[17:31] <ilea> its integreted intel graphics
[17:32] <amjjawad> well, I do have Intel on this PC I'm using now and never had an issue but with Unity, anything is possible
[17:32] <LemonAid> Please do not wait to ask questions, simply ask! If anyone knows the answer, they will reply as soon as they can. || How to ask smart questions - http://is.gd/nmyFqV
[17:32] <amjjawad> same here
[17:32] <amjjawad> xerox4100, hi :)
[17:32] <ilea> dark and only in some light the desktop becomes visible
[17:32] <ilea> but barely
[17:32] <amjjawad> hmmm, that's weird
[17:32] <amjjawad> do you have anoter OS on that machine?
[17:32] <xerox4100> hello amjjawad
[17:33] <amjjawad> Hi xerox4100  :)
[17:33] <xerox4100> Could someone give me some guidance on some sound issues. if i play a movie or something like that on the web it works but if i play a game there is no sound?
[17:33] <ilea> it had a strange linux i never saw before but i booted slitaz and deleted it
[17:33] <amjjawad> xerox4100, browser and OS?
[17:34] <amjjawad> What Linux does your laptop have?
[17:34] <xerox4100> I am using ubuntu 11.04 and it came with firefox
[17:34] <amjjawad> xerox4100, is your Firefox up-to-date?
[17:34] <xerox4100> ya
[17:34] <amjjawad> and your flash? is it updated?
[17:34] <ilea> i dont know something easy and very similar to the cloud distros
[17:34] <xerox4100> the sound works fine in the browser
[17:34] <xerox4100> any it playes the system sounds when you boot it up
[17:35] <ilea> it had that when i bought the laptop
[17:35] <xerox4100> and*
[17:35] <amjjawad> ilea, do one thing ... search here www.googlubuntu.com for similar issues
[17:35] <amjjawad> either you will be directed to Ubuntu Forum and you'll find many threads or you may be directed to Ubutnu Documenation Pages
[17:36] <amjjawad> xerox4100, so when you go to Youtube, everything is ok except for that game u play?
[17:36] <E3D3> ilea: I think its a stupid question but I guess you also tried the special laptop buttons for changing brightness ?
[17:36] <xerox4100> any application
[17:36] <amjjawad> xerox4100, sorry?
[17:36] <ilea> it dosnt have those buttons
[17:36] <amjjawad> E3D3, there is nothing called "Stupid" quesiton ;)
[17:37] <xerox4100> ya if i play any video on the web it works
[17:37] <amjjawad> xerox4100, let me guess, are you playing on failbook?
[17:37] <xerox4100> 1 sec let me google that
[17:37] <ilea> now i use ubuntu 11.10 beta 2 on my pc
[17:37] <amjjawad> xerox4100, have you tried to play that on Chromium?
[17:38] <ilea> didnt try it yet on the laptop
[17:38] <E3D3> amjjawad: You should have known/hear me last week. Maybe it was the flu but I was annoying stupid. But thanks for the support :-)
[17:38] <amjjawad> ilea, be careful with Beta Versions :) I prefer to install these versions on test machines
[17:38] <ilea> i test them too
[17:39] <ilea> and send error reports
[17:39] <amjjawad> E3D3, we didn't talk before :)
[17:39] <ilea> like the unity bar closes sometimes
[17:39] <E3D3> amjjawad: You was lucky ;-)
[17:39] <amjjawad> ilea, I'm a member in Lubuntu Team and I've been testing Lubuntu 11.10 beta2 too on two test pcs
[17:39] <amjjawad> E3D3, ahahahahha
[17:39] <xerox4100> if i try to play music threw banshee it doesn't work or a game threw wine
[17:40] <ilea> and the lunchers up in the bar sometimes when ubuntu boots dosnt apear
[17:40] <amjjawad> I have no experience in Wine and Wubi ... I never use these things
[17:40] <ilea> the indicators
[17:40] <ilea> sound internet etc
[17:40] <ilea> only after restart
[17:40] <ilea> strange bug
[17:40] <amjjawad> ilea, are you talking about Ubuntu 11.10?
[17:40] <ilea> yes
[17:41] <ilea> i am using it right now
[17:41] <amjjawad> Oh, thank God I'm testing Lubuntu :D
[17:41] <amjjawad> I'm not a fan of Unity :(
[17:41] <ilea> i like unity and gnome 3
[17:41] <ilea> u should see how good fedora 15 looks
[17:41] <amjjawad> ilea, I'm trying too ;)
[17:41] <xerox4100> any ideal's on how i get this sound fixed
[17:42] <amjjawad> xerox4100, so you have problems with some games and programs only?
[17:42] <amjjawad> xerox4100, try Chromium and see if you get the same and try another Media Player say VLC and see if you get the same issues
[17:42] <xerox4100> correct
[17:42] <xerox4100> well all games and applications
[17:43] <ilea> what sound hardware u have?
[17:43] <amjjawad> xerox4100, what do you mean ALL? you said some are working and some are not?! right?
[17:43] <ilea> realtek or what?
[17:44] <xerox4100> the only thing that plays sound is when you watch a video on the web
[17:44] <xerox4100> and when you turn the pc on it makes the ubuntu noise
[17:44] <amjjawad> sudo lshw -C sound
[17:45] <xerox4100> *-multimedia
[17:45] <xerox4100>        description: Audio device
[17:45] <xerox4100>        product: Juniper HDMI Audio [Radeon HD 5700 Series]
[17:45] <xerox4100>        vendor: ATI Technologies Inc
[17:45] <xerox4100>        physical id: 0.1
[17:45] <xerox4100>        bus info: pci@0000:01:00.1
[17:45] <xerox4100>        version: 00
[17:45] <xerox4100>        width: 64 bits
[17:45] <xerox4100>        clock: 33MHz
[17:45] <xerox4100>        capabilities: pm pciexpress msi bus_master cap_list
[17:45] <xerox4100>        configuration: driver=snd_hda_intel latency=0
[17:45] <xerox4100>        resources: irq:44 memory:feafc000-feafffff
[17:45] <xerox4100>   *-multimedia
[17:45] <xerox4100>        description: Audio device
[17:45] <ilea> i had this isue too and i went to sound setings and saw that something whas turned to low
[17:46] <ilea> i put it back to max and it worked
[17:46] <xerox4100> i tried maxing everthing
[17:46] <amjjawad> xerox4100, driver=snd_hda_intel
[17:46] <xerox4100> ?
[17:46] <Unit193> !pastebin | xerox4100
[17:46] <ubot2> xerox4100: For posting multi-line texts into the channel, please use http://paste.ubuntu.com | To post !screenshots use http://imagebin.org/?page=add | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic.
[17:46] <amjjawad> have you installed it? driver=snd_hda_intel
[17:47] <xerox4100> i dont know ow to install drivers
[17:47] <xerox4100> how*
[17:47] <amjjawad> xerox4100, so you didn't install it ... it was there by default
[17:48] <xerox4100> ya
[17:48] <amjjawad> Ok
[17:48] <LemonAid> This might get you no where but try starting banshee from the terminal and play a song, see if you get any error/warning. (for instance if you have a firefox and a 64 bit system  + flash plugin, you will spot a warning, only if you lunch it from the terminal)
[17:49] <xerox4100> could you give me a command to use lemonaid
[17:49] <amjjawad> hmmm, I'm not an expret in drivers but LemonAid's suggestion is good
[17:49] <LemonAid> ctrl+alt+t = new terminal
[17:49] <LemonAid> and type banshee
[17:50] <LemonAid> Ignore the messages about the unmounted volumes.
[17:51] <xerox4100> no errors
[17:54] <LemonAid> Have you tried playing an .mp3 song ? Because you need some plugins. That might be the reason why the browser is playing sounds and banshee is not. Does not explain the game sounds missing though.
[17:55] <LemonAid> However you should have got a "you`re missing stuff" message.
[17:57] <xerox4100> ill download one
[17:58] <LemonAid> The package is GStreamer , in case you haven`t.
[17:58] <LemonAid> try this before you do that: "aplay /usr/share/sounds/alsa/Front_Center.wav" without the quotes
[18:01] <xerox4100> The program 'play' is currently not installed.  You can install it by typing:
[18:01] <xerox4100> sudo apt-get install sox
[18:01] <LemonAid> it`s "aplay"
[18:02] <xerox4100> Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
[18:03] <xerox4100> still no sound
[18:03] <LemonAid> So you did not hear a voice say " Front Center" ?
[18:04] <xerox4100> no
[18:06] <LemonAid> Ok. That was the first step of the guide to troubleshooting your sound problems. https://help.ubuntu.com/community/SoundTroubleshooting, will take you trough the rest of the procedure.
[18:08] <xerox4100> thanks LemonAid ill run threw it
[18:09] <LemonAid> Your welcome.
[18:09] <amjjawad> xerox4100, sorry, couldn't help much!
[18:13] <amjjawad> ok, cya everyone :)
[18:37] <xerox4100> its all good
[18:37] <xerox4100> im going to reinstall ubuntu i think
[18:37] <xerox4100> thank you all for you help :p
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