Thank you for writing his letter Nancy.  WELL STATED.  I too have experienced some ridiculous wait times earlier in the week.  A couple come to mind, starting with Tues. 6/13.  I got in line on the Mukilteo side at 6:20 pm...I did not make the boat until 8:30, and of course it left late.  Yesterday 6/28 (Wed)  I got in line at 3:20 pm an did not make it until 4:40, however, it left late as well, 4:56!  WHAT is going on??  Even back when we always only had 2 small boats it did not run this poorly.  Luckily I take a vanpool most days.  I absolutely can NOT imagine having to do this daily!