A big problem with the design and engineering teams is that they also hope they are knowledgeable and experienced, but aren't. They simply refused to take public input until AFTER they had made their plans and refused to make any changes to correct the mistakes they had made. 

A couple of examples are the placement of stations. LTD decided that they just knew who would ride the bus and refused to listen to the community when we told them where the riders were and thus where the stops needed to be. Clearly, there is the same problem on the commercial end. They also refused to put the bike bridges over the creek in useful locations in spite of the fact that none of their teams actually ride bikes, so you'd think they might be inclined to listen to those of us who do.

LTD makes it difficult to be a supporter of public transit because of its shoddy operations, and don't even get me started on their horrid lack of safety practices.