Boycott Canadian Banks? Because Carrick says so? Carrick is ignorant of the facts. 1. banks discovered a programming problem that found instances of both under-charging and over-charging. 2. They fully compensated customers + interest 3. Banks absorbed losses for accounts that were under-charged. 4. Banks paid regulatory charges (even though the issue was administrative and discovered/dealt with internally). 5. In this instance Canadian Banks were all you'd want them to be -- exemplary citizens.  In the case Carrick is rallying against banks lost, and consumers won.  All Carrick had to do was to read the text, not the headlines. If you Can't Read -- you Write a personal finance column at the Globe. Boycott Carrick. To paraphrase W. Shakespeare, "Alas, poor Carrick! I knew him well."