As Darryl said, VO has been terribly managed, but by its board.  

Its current chair, Pascal Spothelfer (recently fired by UBC) runs it like an empire, but sadly without any concept of what good opera is.  The presence of Gaynor as general director is his responsibility.  She should never have been considered for the job after her aborted 18-month tenure as general director of  Montreal Opera. 

Like Spothelfer, Gaynor has no love for opera, and it shows.  When Jim Wright left Vancouver Opera needed someone with imagination (Wright had almost none) to resurrect the company fortunes, not dig the grave deeper.

The problem Wright started but couldn't control was overspending on lacklustre productions.  A million-dollar Sweeney Todd?  No wonder it lost money. But the board seems to think that expensive productions must be good, because they have no meaningful measure of quality.

As a donor and subscriber, why should I continue to care about the company more than its own management.