God's unconditional loves and mercy calls us to love and forgive as we are loved and forgiven.  That is not a "sweet" message but the greatest challenge ever given.  We fall short, but God still loves and forgives.  That should, if we truly appreciate it, motivate us to strive to love and forgive more.
I can think of nothing more difficult than the command to love as we are love.  If anyone thinks that is in any "soft" he/she does not understand love.