she was not a wretched woman - she died a wretched death. i think egan would be happy to be open more hours with more trained, dedicated volunteer staff ... more space and more material resources. they put a call out for socks about a week ago - anything warm. long sleeves, gloves, hats.
    i can't recollect ever meeting this lady - she sounds like a gentle and troubled soul. women especially are vulnerable in this weather - they tend to not want to group up unless they really trust someone.. and even then they get victimized. 
 i feel for the staff at white bird.  the people that cluster around there are like neighbors... you see them all the time. they are grieving as well.