Bureaucrats and elected officials deny people their rights language services. It's deliberate and discriminatory.  It's similar to the new wave of voter qualification laws popping up in the south that are finally being struck down by the courts. 

Lighter note: as a staffer for a national human relations organization in the 1970's we did a seminar on language services in employment and the justice system. Our muti disciplinary planning committee covered all the angles, languages, opposition viewpoints, or so we thought.  Then young man whose first language was Sign showed up.  Surprise!  I learned an important lesson that day. Hi Cheryl Lobo Caster!

What's pathetic is that money to compensate victims and pay lawyers comes out of the pockets of taxpayers, not the bureaucrats and politicians who perpetuate injustice.