The "explosive issue of race" exists across our nation...on campuses to be sure, but certainly not limited to them.  We saw some very ugly comments regarding race and racial discrimination during the discussions of the Dobson, et al alledged sexual assault incident.  It was "center stage" regarding the naming/"denaming" of University buildings.  Certainly, it's a very "delicate" subject at the University of Oregon (based on all media coverage, I don't work there, don't go to school there).  Your advice to "calm down", understand the views of others (at least listen to them) and have a civil, hopefully constructive conversation is extremely good advice.  ....and, yes, Ms Shurtz made a "well-intentioned blunder" and, IMO, those who immediately called for her resignation instead of having that conversation made a "well-intentioned blunder" and those University Administrators who assumed a "place of honor" on that bandwagon made a "well-intentioned" blunder.  ....time for that conversation