I can imagine many other ways of settling this than deciding to drag someone off the plane. Airlines are cramming more and more people into spaces never meant for so many. They charge for checking bags and then we get to wrestle with each other for space in the overhead bins. They reinforce the 'us' and 'them' with crazy amounts of space for first class. I think many of us might simply say "enough".

Sadder still is that United is an Air Canada partner. I wonder how AC would handle something like this?