Bill,

Part 2.
Probably the Number One change we've made that attracts people is that gathering is not a formal event. Yes, some people dress-up, but for most of us it is "corporate casual" so we are more relaxed and interactive. After Sabbath School we have a 20-minute refreshment break where things can get pretty noisy, but it is a sharing time between friends. That is the time when a lot of the requests for Angel Team help are brought to me and we schedule a time to look a the situation before asking others in the church to help. 

Most important of all, there are no barriers to ministry. We want each person to discover how the Holy Spirit has equipped them and we want them to find how God wants them using those gifts to bless others. Some fear that would create confusion, but it does not because recognizing the gifts God has given a person causes them to respect the gifts in others and the harmony that results is amazing.