Good Article,
Ask any hiring manager why most people fail and they will invariably chalk it up to weak “soft skills” rather than a lack of the technical qualifications.  This is not because the technical abilities are not important.  It is simply due to the fact that soft skills are primarily natural to the person whereas the technical abilities can be learned.   I have noticed more and more over the last couple of years that hiring managers are using our tests to evaluate candidates for many non-sales roles. I believe this is a very healthy development as it will reduce job turnover and increase the likelihood that the new employee will succeed.
https://www.salestestonline.com/sales-test-blog/index.php/measuring-and-testing-for-soft-skills/