One bad call on free speech. Many hard calls on difficult problems that were made as well as they could be. Good at paying attention to unforeseen consequences of decisions and trying to correct for them. Good at designing processes. The overall administration is still unstable, with new appointments coming in and offices being structurally reorganized. There is still not a culture of preparing people to move up, and the current administrators still have to show that they are not simply financial functionaries and people who know how to stay in power but people who understand the traditions and possible futures of the university and who are willing to stand up for academics and for the fundamental values that have made universities what they are at their best. Financial challenges are structural, very difficult, and permanent hobbles on the University. Shill is doing as well or better there than any of his predecessors. Not an easy job.

  Overall direction is positive: A