It seems that a lot of the problems can be cleared up with funding. If funds aren't forthcoming and are being funneled elsewhere (insert your favorite overpriced and out of control City project here) then previous directors may have felt that their hands were tied. It has become a double edged sword. Admission fees help with funding, but more funding is needed to develop creative exhibits so the crowds will come. The last time I visited the zoo was in 2008. The animals were difficult to see or napping, many exhibits were empty and concessions were extremely expensive and the food selection uninspiring.