This description of the army in  making terrible situations even worse sounds like a replica of the way our society makes serious mental ill citizens more difficult to manage  and more stressful for their families.   Families of SMI also find it impossible to learn from hospitals or other service professionals about their loved ones conditions and treatments up to their deaths or suicides. 

Maybe this is a fear of being blamed for something that caused this death  Or maybe it seems too awful to repeat to loving families. This means training the military about how to tell details to families, if they ask for this information. 
 
Most young people, or others are not prepared for this difficult task, so practice might help everyone who has to perform this saddest  of tasks . Let us make it easier for those with this responsibility.