I no longer make it a point to frequent Tim's.  I may once in a while but instead of a few times a day, I now go once or twice in a month.  I can't stand the service - it has dropped below what is bearable.  Staff are rude and not the sharpest. The food quality is horrendous - don't even toast the breakfast sandwich so McDonalds is for me.  Consistent, quality and great service.  Sorry Tim' s but you are done. I wish McDonALD'S ALL the best - great breakfast sandwich and no deterioration of quality.  Maybe Tim's should consider bringing back the Dutchie - that was just plain stupidity on their part to remove it. Good business - know your client.