The term "reluctant learners" is insightful. 

The very odd thing about most universities is that the professors are rarely taught how to teach (they are instead expected to bring in money and fame for their research) and the administrators, who are ex-professors, are never taught how to administrate. 

The tenure review process can help to remove incompetent professors, but incompetent administrators, who now seem to be in the majority at the UO, have to be forced out.

Stephen J. Remington