Do you actually mean that the waitress or any other employable person was not to be expected to be capable of adding a second syllable to "Bo"? Bolu is somehow incomprehensible as a name. All this objection to "PC" is just code for giving licence to being able to discriminate and harass people who are different.  It is "civility" and "common sense" that are what is at stake here. Interesting how posters seem to claim that Canadians are only capable of speaking in single syllables when it comes to dealing with Bolu.