Ricardo
My wife has been saving Air miles since 1992 for our dream vacation when I retire after May 2017 was her goal.  After being advised that most of the air miles will be cancelled as of January 2017 she was forced to order a tv which is not really needed on November 18, 2016.  After the 6 weeks went by we were informed that the product was not available and another product was ordered.  It is now January 26, 2017 after many phones calls yesterday finally a clerk told her that they would not cancel the order and reinstate the points even though it has been decided the points would not be cancelled. She asked to speak to her supervisor and no one at a higher level could be reached.   I am very disappointed the way customers are being treated regarding their purchased products.  I have not been advised of any shipping arrangements as of today.  What is concidered reasonable time to receive a product after it has been paid for?