Good plan but /and  ... "especially if the calls come in at night or over the weekends when no one is staffing the phone, Farrell said."  Serious poachers aren't stupid.  They know when to be naughty or nice.  To contact DOCARE and nobody is home just does not work.  State laws are just as important as City laws.  What if you dial 911 and nobody is home ... sorry we are closed until tomorrow.  Yes the public can help be extra eyes to report poaching  but/and there is an obligation to teach the public more about the laws surrounding poaching ... there are a lot.  In the end we need more funding from the legislature to enforce the laws we currently have on the books.