I know or have known people say "Never again" to just about every single brand over the past 25 years. Statistics, especially ones involving repair and maintenance say something different. You can either look at Kelly Blue Book or Edmunds but they both will give you similar stories. I'm not sure why people don't base their comments on those rather than 2 people who have had them. There are literally tens of thousands who have had them and yet people think because two people had bad experiences that constitutes abysmal failure.