The programme is based on People Soft from Oracle. To those at large institutions who have suffered through the implementation of People Soft, the federal government's problems will come as no surprise, including some in the former Prime Minister's own province, such as at the University of Alberta. Part of the problem is that adoption decisions are made by bureaucratic suits with little input from people with an understanding of the complexity of the software and the problems of implementation, or knowledge of the problems encountered elsewhere, and thus by people prone to unrealistic expectations,  Another is the steep learning curve for those office workers who have to use the system. Extensive training won't completely solve the latter problem. Only experience will. If it is any consolation to government workers, the problems with the system eventually will be overcome.