That's the mantra in businesses  these days alright but it isn't viable in the long run. The last company I worked for as laid off so many people that it no longer truly has the ability to do the development work that it needs to grow the business in a healthy way. They also laid off support and test staff. It's awfully hard to convince existing customers to upgrade when they can't get support for the gear that you sold them already! This same concept drives offshoring jobs and hence the true value of a business in its host community.