Well-written current and historical piece on said commission, highlights a key catch point: most citizens unaware of commission's role/job. Hey! reason for gov'mnt's  fiscal and social irresponsibility and their carrying on to suit themselves. That implication is not without noting that citizen activists, trying to cry out, get worn down by the huge amount of braddah-braddah politics--as exampled above in spades.  
Did citizens notice, in their harried lives, what the article doesn't highlight?--as soon as Chief K got his Oakley-darkglasses-wearing self outta the command post, the next 2 guys, respected by their rank n file, made their type of authority known to us citizens:  officers and dispatchers are nicer, more responsive and face-to-face pleasanter to deal with. Hallelujah!!