That's right. Why not phrase it more neutrally? It's inappropriate to use the term love when describing this, which implies an irrational emotion. Natural gas is why Next Era customers pay such low rates. Like 10 cents per kWh while we were paying 33 cents. Furthermore the result is they have far less greenhouse gascemmissions, like half of those that HECO produces. Hardly love. A rational response to the twin demands of lower rates and environmental concerns. So there were actually two problems with the article; emotional language; and it simply raised a question but didn't answer it. Basically recycled complaints from contractors. After the Gas Companies performance isn't the hearings is it any wonder relations cooled. (Why not include background in the article)?