How kind of Alaska...... last night our plane had a mechanical (told it'll be a quick 30 minute fix), then were deplaned and waited 3 hours to finally take off on a new plane. Arrived in Seattle too late to catch our connection, and Anchorage employees wouldn't rebook everyone during that 3hr wait because "we're leaving really soon".  Eventually landed in Seattle, had to wait in the customer service line for 45 minutes in order to be rebooked and missed another connection during that time.  

That $100 apology discount code for being 5 hours late and missing our trip to the grand canyon today sure means a lot. If I pitch in $160 more dollars of my own, I can fly one-way from Nome to Anchorage next month if there's a fare sale. Thanks Alaska!  You live up to the rough and haggard image we have as a State.  Glad you decided to keep the Alaska name and not Virgin.  That'd conjure way to many soft and kind expectations of you all.