Alaska is warming up, but don't think the brains up there is.   If they were not answering phones, then it was probably because people were on the phones answering other calls.   If they sent an email, how would people read it if the internet was down?   Can't send it because you can't connect.   CALM DOWN...   they will figure it out and would have got it restored.  Remember before,  people would have family time, playing games, etc, ..   And don't forget ....   Brains..  use them when you are having issues about why didn't they send out emails..