Reminds me of when an Air Canada ticket officer said there was no way he could adjust seating arrangements to keep our 6 year old daughter with my wife when we were seated near the emergency exit. He must have done a check on all passengers before boarding and noticed our daughter couldn't be assigned her seat.

To him, he could only exchange seating for one person and not two so our daughter had to be placed with a stranger 7 rows behind. Moving 3 people was impossible according to him.

AC said policy is all passangers seated by an emergency exit must be an adult large enough to open the door and have adequate grasp of English or French in case instructions need to be given which makes sense but there was little consideration to help out a 6 year old on her first ever flight.

I agree with the policy but have always flown WestJet ever since because they are a more caring airline.