This will be a text book example for all airlines, and maybe many other transportation companies, of how not to handle a similar situation. For too long the travelling public has aquiesced to ever increasing egregious rules and regulations created by government and/or airlines to satisfy perceived needs. Well, enough is enough. The incident at Chicago has brought all this nonsense to the fore and what it illustrates is that people have had it up to here being treated like animals. Like I said in a posting yesterday, I can remember when flying was fun. It was a very long time ago. There are right and wrong ways of doing things. The incident at Chicago was the wrong way. Why would anybody think otherwise. Things need to change and maybe this is just the catalyst required for this to take place. I sincerely hope so. If not things will just get worse. Not a rosy prospect. Is officialdom listening? I do hope the injured doctor is making a speedy recovery.