Oh they are going to give us enriched offers.  Thanks for nothing. Besides the expiry issue and the fact you can't get through to them over the phone, there are many other failings that Air Miles need to address especially with their "dream" miles.  Booking a hotel room or car rental that you can't cancel without losing your air miles and adding additional service charges that are much higher than that charged by an airline, hotel or car rental company (over and above their administrative charge) are just a couple of examples. Their "cash" miles are the least rewarding of any rewards offered - less than 1%