So, you must have talked to him in person to know the media is wrong? Trump may have a heart of gold, but he is does not let it show in his speech or actions.  Why is that, and why is he so secretive?  His fans insist that is just a personality trait, and talk about what a good person he is.  Good people can do very bad things, often because they feel they are 'the boss' and unaccountable.