Age
int64
19
80
Avg Monthly GB Download
int64
0
85
Avg Monthly Long Distance Charges
float64
0
50
Churn
int64
0
1
Churn Category
stringclasses
5 values
Churn Reason
stringclasses
20 values
Churn Score
int64
5
96
City
stringlengths
3
22
CLTV
int64
2k
6.5k
Contract
stringclasses
3 values
Country
stringclasses
1 value
Customer ID
stringlengths
10
10
Customer Status
stringclasses
3 values
Dependents
int64
0
1
Device Protection Plan
int64
0
1
Gender
stringclasses
2 values
Internet Service
int64
0
1
Internet Type
stringclasses
3 values
Lat Long
stringlengths
18
22
Latitude
float64
32.6
42
Longitude
float64
-124.3
-114.19
Married
int64
0
1
Monthly Charge
float64
18.3
119
Multiple Lines
int64
0
1
Number of Dependents
int64
0
8
Number of Referrals
int64
0
11
Offer
stringclasses
5 values
Online Backup
int64
0
1
Online Security
int64
0
1
Paperless Billing
int64
0
1
Partner
int64
0
1
Payment Method
stringclasses
3 values
Phone Service
int64
0
1
Population
int64
11
105k
Premium Tech Support
int64
0
1
Quarter
stringclasses
1 value
Referred a Friend
int64
0
1
Satisfaction Score
int64
1
5
Senior Citizen
int64
0
1
State
stringclasses
1 value
Streaming Movies
int64
0
1
Streaming Music
int64
0
1
Streaming TV
int64
0
1
Tenure in Months
int64
1
72
Total Charges
float64
18.8
8.67k
Total Extra Data Charges
int64
0
150
Total Long Distance Charges
float64
0
3.56k
Total Refunds
float64
0
49.8
Total Revenue
float64
21.4
12k
Under 30
int64
0
1
Unlimited Data
int64
0
1
Zip Code
stringlengths
5
5
43
28
9.26
0
null
null
74
Mc Farland
2,322
One Year
United States
9592-ERDKV
Stayed
0
1
Male
1
DSL
35.666886, -119.186717
35.666886
-119.186717
1
79.25
1
0
6
null
0
1
0
1
Credit Card
1
10,781
0
Q3
1
3
0
California
1
1
1
37
2,911.8
0
342.62
0
3,254.42
0
1
93250
22
73
42.49
0
null
null
35
Visalia
5,503
Month-to-Month
United States
1552-AAGRX
Stayed
0
0
Female
1
Fiber Optic
36.303793, -119.375646
36.303793
-119.375646
0
106.4
1
0
0
null
0
1
0
0
Bank Withdrawal
1
44,741
1
Q3
0
4
0
California
1
1
1
30
3,211.9
60
1,274.7
0
4,546.6
1
0
93277
51
0
26.63
1
Price
Price too high
83
Ontario
5,084
Two Year
United States
6323-AYBRX
Churned
0
0
Male
0
null
34.057256, -117.667677
34.057256
-117.667677
0
19.35
0
0
0
null
0
0
0
0
Credit Card
1
54,254
0
Q3
0
3
0
California
0
0
0
59
1,099.6
0
1,571.17
14.22
2,656.55
0
0
91762
56
8
26
1
Dissatisfaction
Service dissatisfaction
93
Felton
3,963
Month-to-Month
United States
0519-XUZJU
Churned
0
0
Female
1
Fiber Optic
37.089111, -122.062213
37.089111
-122.062213
0
70.75
0
0
0
null
0
0
0
0
Mailed Check
1
8,728
0
Q3
0
2
0
California
0
0
0
1
70.75
0
26
0
96.75
0
1
95018
22
82
0
0
null
null
54
Orick
4,296
One Year
United States
2812-ENYMO
Stayed
0
0
Male
1
Cable
41.336354, -124.044354
41.336354
-124.044354
0
54.55
0
0
0
Offer C
0
1
0
0
Credit Card
0
494
1
Q3
0
4
0
California
1
1
1
26
1,362.85
0
0
0
1,362.85
1
1
95555
51
15
0
1
Competitor
Competitor offered more data
66
Sacramento
4,481
Two Year
United States
6034-ZRYCV
Churned
0
1
Female
1
Cable
38.691607, -121.602284
38.691607
-121.602284
1
54.2
0
0
1
Offer A
1
0
1
1
Bank Withdrawal
0
264
0
Q3
1
3
0
California
1
1
1
72
3,937.45
0
0
0
3,937.45
0
1
95837
45
0
34.38
0
null
null
77
Highland
4,823
Month-to-Month
United States
4237-CLSMM
Joined
0
0
Male
0
null
34.129677, -117.154277
34.129677
-117.154277
1
20
0
0
10
null
0
0
0
1
Mailed Check
1
48,245
0
Q3
1
4
0
California
0
0
0
2
38
0
68.76
0
106.76
0
0
92346
26
82
37.1
0
null
null
35
Lake Elsinore
4,591
Month-to-Month
United States
7978-DKUQH
Stayed
0
1
Female
1
Fiber Optic
33.705836, -117.318204
33.705836
-117.318204
1
74.6
0
0
7
null
0
0
1
1
Bank Withdrawal
1
4,546
0
Q3
1
5
0
California
0
0
0
25
1,797.75
0
927.5
0
2,725.25
1
1
92532
52
3
20.44
1
Competitor
Competitor made better offer
71
San Diego
6,350
One Year
United States
8634-CILSZ
Churned
0
0
Male
1
Fiber Optic
32.787836, -117.232361
32.787836
-117.232376
0
104.7
1
0
0
Offer A
1
0
1
0
Bank Withdrawal
1
46,086
1
Q3
0
3
0
California
1
1
1
69
7,220.35
0
1,410.36
0
8,630.71
0
1
92109
48
0
43.71
0
null
null
64
Sherman Oaks
4,254
Two Year
United States
9173-IVZVP
Stayed
1
0
Female
0
null
34.147149, -118.463365
34.147149
-118.463365
1
20.9
0
3
1
null
0
0
0
1
Credit Card
1
22,085
0
Q3
1
5
0
California
0
0
0
53
1,146.05
0
2,316.63
0
3,462.68
0
0
91403
42
9
35.7
1
Other
Moved
76
Emigrant Gap
2,704
One Year
United States
4106-HADHQ
Churned
0
1
Male
1
DSL
39.23754, -120.720196
39.23754
-120.720196
1
80
0
0
1
null
0
1
0
1
Credit Card
1
185
1
Q3
1
1
0
California
1
1
1
39
3,182.95
0
1,392.3
0
4,575.25
0
1
95715
55
14
42.21
1
Price
Price too high
91
Mountain View
5,812
Month-to-Month
United States
3804-RVTGV
Churned
0
1
Male
1
Fiber Optic
37.419725, -122.062947
37.419725
-122.062947
1
103.85
1
0
6
Offer B
1
0
1
1
Bank Withdrawal
1
27,822
0
Q3
1
2
0
California
1
1
1
50
5,017.9
0
2,110.5
0
7,128.4
0
1
94043
47
8
10.53
1
Other
Don't know
76
San Diego
4,157
Month-to-Month
United States
2034-GDRCN
Churned
0
0
Female
1
Fiber Optic
32.85723, -117.209768
32.85723
-117.209774
0
90.4
0
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
34,902
0
Q3
0
3
0
California
1
1
1
2
168.2
0
21.06
0
189.26
0
1
92122
64
0
43.18
0
null
null
26
Los Angeles
5,029
Month-to-Month
United States
5850-BDWCY
Stayed
0
0
Female
0
null
33.954017, -118.402447
33.954017
-118.402447
0
20.2
0
0
0
Offer E
0
0
0
0
Credit Card
1
39,334
0
Q3
0
5
0
California
0
0
0
6
123.65
0
259.08
0
382.73
0
0
90045
49
28
19.68
0
null
null
77
Fountain Valley
4,928
One Year
United States
9644-KVCNC
Stayed
0
1
Female
1
Fiber Optic
33.712036, -117.950113
33.712036
-117.950113
0
92.15
1
0
0
Offer A
0
0
1
0
Bank Withdrawal
1
54,548
0
Q3
0
4
0
California
0
0
1
66
6,056.9
0
1,298.88
0
7,355.78
0
1
92708
68
4
46.24
0
null
null
23
Pixley
3,935
Two Year
United States
0869-PAPRP
Stayed
0
1
Female
1
Fiber Optic
35.957019, -119.330928
35.957019
-119.330928
1
85.7
0
0
4
null
0
0
1
1
Credit Card
1
4,198
0
Q3
1
3
1
California
0
0
1
26
2,067
0
1,202.24
0
3,269.24
0
1
93256
53
10
0
0
null
null
66
Los Angeles
4,307
One Year
United States
7795-CFOCW
Stayed
0
1
Male
1
DSL
34.076259, -118.310715
34.076259
-118.310715
0
42.3
0
0
0
null
0
1
0
0
Bank Withdrawal
0
67,852
1
Q3
0
3
0
California
0
0
0
45
1,840.75
0
0
0
1,840.75
0
1
90004
27
0
35.81
0
null
null
76
San Carlos
4,862
Month-to-Month
United States
2882-DDZPG
Stayed
0
0
Female
0
null
37.497915, -122.267361
37.497915
-122.267361
0
19.45
0
0
0
null
0
0
0
0
Bank Withdrawal
1
28,098
0
Q3
0
4
0
California
0
0
0
12
227.45
0
429.72
0
657.17
1
0
94070
36
14
0
0
null
null
46
Huron
4,921
Two Year
United States
4967-WPNCF
Stayed
0
1
Male
1
Cable
36.217864, -120.080117
36.217864
-120.080117
0
63.7
0
0
0
Offer A
1
1
1
0
Bank Withdrawal
0
6,918
1
Q3
0
3
0
California
1
1
1
72
4,464.8
0
0
0
4,464.8
0
1
93234
19
52
43.56
0
null
null
34
Fallbrook
4,545
Month-to-Month
United States
4770-UEZOX
Joined
0
0
Male
1
Fiber Optic
33.362575, -117.299644
33.362575
-117.299644
0
74.75
0
0
0
Offer E
1
0
1
0
Bank Withdrawal
1
42,239
0
Q3
0
3
0
California
0
0
0
2
144.8
0
87.12
0
231.92
1
1
92028
61
0
5.01
0
null
null
74
Richvale
4,058
Month-to-Month
United States
3012-VFFMN
Stayed
1
0
Female
0
null
39.495768, -121.747472
39.495768
-121.747472
1
20.65
0
1
7
null
0
0
0
1
Credit Card
1
74
0
Q3
1
3
0
California
0
0
0
7
158.95
0
35.07
0
194.02
0
0
95974
48
0
32.28
0
null
null
79
Tecate
4,052
Two Year
United States
2595-KIWPV
Stayed
1
0
Male
0
null
32.587557, -116.636816
32.587557
-116.636816
0
19.7
0
1
0
Offer C
0
0
0
0
Credit Card
1
91
0
Q3
0
3
0
California
0
0
0
27
509.3
0
871.56
0
1,380.86
0
0
91980
44
53
0
0
null
null
70
Los Angeles
4,741
Month-to-Month
United States
1395-OFUWC
Stayed
1
0
Male
1
Cable
34.057496, -118.413959
34.057496
-118.413959
1
29.3
0
3
5
Offer B
1
0
0
1
Credit Card
0
2,527
0
Q3
1
3
0
California
0
0
0
43
1,224.05
0
0
0
1,224.05
0
1
90067
55
22
34.43
0
null
null
74
Roseville
4,711
One Year
United States
9931-DCEZH
Stayed
1
0
Male
1
DSL
38.784329, -121.373245
38.784329
-121.373245
0
54.4
0
1
0
Offer C
1
0
1
0
Credit Card
1
25,418
1
Q3
0
3
0
California
0
0
0
28
1,516.6
0
964.04
0
2,480.64
0
1
95747
44
2
18.9
0
null
null
67
Redondo Beach
5,496
Month-to-Month
United States
6794-HKIAJ
Stayed
0
1
Male
1
Fiber Optic
33.873395, -118.37019
33.873395
-118.37019
0
90.7
1
0
0
null
1
1
0
0
Bank Withdrawal
1
37,322
0
Q3
0
3
0
California
0
0
0
62
5,586.45
0
1,171.8
0
6,758.25
0
1
90278
78
5
45.9
1
Competitor
Competitor offered more data
86
Huntington Beach
3,327
Month-to-Month
United States
3755-JBMNH
Churned
0
0
Male
1
Fiber Optic
33.679659, -118.016195
33.679659
-118.016195
1
71.8
0
0
1
null
0
0
1
1
Bank Withdrawal
1
42,663
0
Q3
1
1
1
California
0
0
0
16
1,167.8
0
734.4
0
1,902.2
0
1
92648
59
17
35.33
1
Competitor
Competitor had better devices
80
San Diego
5,135
Month-to-Month
United States
3194-ORPIK
Churned
0
0
Female
1
Fiber Optic
32.697098, -117.116587
32.697098
-117.116587
1
84.4
1
0
1
null
0
0
1
1
Bank Withdrawal
1
47,431
0
Q3
1
1
0
California
0
0
1
50
4,116.15
0
1,766.5
0
5,882.65
0
1
92113
26
59
36.48
1
Other
Don't know
90
San Diego
2,450
Month-to-Month
United States
1589-AGTLK
Churned
0
0
Male
1
DSL
32.961064, -117.134917
32.961064
-117.134917
0
45.35
0
0
0
null
0
0
1
0
Bank Withdrawal
1
47,224
0
Q3
0
3
0
California
0
0
0
3
141.5
0
109.44
0
250.94
1
1
92129
30
42
0
1
Attitude
Attitude of service provider
69
Susanville
6,041
Month-to-Month
United States
4701-AHWMW
Churned
0
1
Male
1
DSL
40.559177, -120.612113
40.559177
-120.612113
1
54.55
0
0
1
null
0
0
1
1
Bank Withdrawal
0
19,440
1
Q3
1
1
0
California
1
1
1
55
2,978.3
50
0
0
3,028.3
0
0
96130
62
15
43.84
0
null
null
54
Sacramento
6,082
Two Year
United States
8809-XKHMD
Stayed
0
0
Male
1
Fiber Optic
38.486938, -121.395805
38.486938
-121.395805
1
100.55
1
0
5
Offer A
1
1
1
1
Bank Withdrawal
1
54,880
1
Q3
1
5
0
California
1
1
0
72
7,325.1
0
3,156.48
0
10,481.58
0
1
95828
70
0
22.92
1
Dissatisfaction
Limited range of services
78
Sacramento
3,848
Month-to-Month
United States
9174-FKWZE
Churned
0
0
Female
0
null
38.567594, -121.437507
38.567594
-121.437507
0
19.45
0
0
0
null
0
0
1
0
Bank Withdrawal
1
15,975
0
Q3
0
1
1
California
0
0
0
1
19.45
0
22.92
0
42.37
0
0
95819
64
19
1.59
0
null
null
55
Sequoia National Park
5,602
Month-to-Month
United States
2826-UWHIS
Stayed
0
0
Male
1
Fiber Optic
36.527243, -118.594938
36.527243
-118.594938
1
81.4
1
0
4
Offer B
1
0
0
1
Bank Withdrawal
1
56
0
Q3
1
5
0
California
0
0
0
45
3,775.85
0
71.55
0
3,847.4
0
1
93262
65
2
46.46
0
null
null
45
Newhall
4,914
Month-to-Month
United States
5439-WIKXB
Stayed
0
0
Male
1
Fiber Optic
34.370378, -118.504118
34.370378
-118.504118
1
94.55
0
0
8
Offer B
1
0
1
1
Bank Withdrawal
1
30,742
0
Q3
1
3
1
California
1
1
1
41
3,851.45
40
1,904.86
0
5,796.31
0
0
91321
61
22
0
0
null
null
32
Fulton
6,107
Two Year
United States
0301-FIDRB
Stayed
1
1
Female
1
DSL
38.493888, -122.777141
38.493888
-122.777141
1
63.8
0
3
8
null
1
1
1
1
Bank Withdrawal
0
476
1
Q3
1
4
0
California
1
1
1
72
4,684.3
0
0
0
4,684.3
0
1
95439
23
26
14.24
0
null
null
29
Herlong
4,434
One Year
United States
3898-BSJYF
Stayed
1
1
Female
1
Cable
40.198234, -120.18089
40.198234
-120.18089
0
73.55
1
1
0
Offer D
0
1
0
0
Credit Card
1
946
1
Q3
0
3
0
California
1
1
0
10
693.3
0
142.4
0
835.7
1
1
96113
52
6
27.88
0
null
null
30
Carson
4,320
One Year
United States
6440-DKQGE
Stayed
0
1
Male
1
Cable
33.859171, -118.252272
33.859171
-118.252272
0
64.5
0
0
0
Offer C
1
0
0
0
Credit Card
1
25,566
0
Q3
0
5
0
California
0
0
1
30
1,929.95
0
836.4
0
2,766.35
0
0
90746
45
22
8.48
0
null
null
78
Castro Valley
4,520
Two Year
United States
8398-TBIYD
Stayed
0
0
Female
1
Fiber Optic
37.722727, -122.02157
37.722727
-122.02157
0
84.7
1
0
0
Offer A
0
1
1
0
Bank Withdrawal
1
13,212
1
Q3
0
3
0
California
0
0
0
72
6,185.15
0
610.56
0
6,795.71
0
1
94552
41
28
43.33
0
null
null
36
Yorba Linda
5,328
Two Year
United States
3882-IYOIJ
Stayed
1
1
Female
1
Fiber Optic
33.897253, -117.792202
33.897253
-117.792202
1
115.25
1
1
1
Offer B
1
1
0
1
Credit Card
1
39,458
1
Q3
1
5
0
California
1
1
1
60
6,758.45
0
2,599.8
11.85
9,346.4
0
1
92886
27
58
37.57
0
null
null
21
Santa Clara
2,629
Month-to-Month
United States
6599-SFQVE
Stayed
0
0
Female
1
Cable
37.348129, -121.98469
37.348129
-121.98469
0
55
0
0
0
null
0
0
1
0
Bank Withdrawal
1
52,986
0
Q3
0
5
0
California
1
1
0
6
340.4
0
225.42
0
565.82
1
1
95051
50
26
46.58
1
Price
Extra data charges
67
Pico Rivera
3,624
Month-to-Month
United States
8182-PNAGI
Churned
0
0
Male
1
DSL
33.989524, -118.089299
33.989524
-118.089299
0
50.25
0
0
0
null
0
0
0
0
Bank Withdrawal
1
63,288
1
Q3
0
1
0
California
0
0
0
12
593.75
120
558.96
0
1,272.71
0
0
90660
27
76
18.33
0
null
null
71
Riverside
3,042
Month-to-Month
United States
1391-UBDAR
Stayed
0
1
Male
1
Fiber Optic
33.9108, -117.398153
33.9108
-117.398153
0
72.9
0
0
0
Offer D
0
0
0
0
Bank Withdrawal
1
46,550
0
Q3
0
3
0
California
0
0
0
11
818.45
0
201.63
0
1,020.08
1
1
92504
65
20
2.37
1
Competitor
Competitor made better offer
81
Biola
2,403
One Year
United States
0691-IFBQW
Churned
0
1
Female
1
Fiber Optic
36.798882, -120.019511
36.798882
-120.019511
0
110
1
0
0
null
1
1
1
0
Bank Withdrawal
1
807
0
Q3
0
1
1
California
1
1
1
46
4,874.8
0
109.02
0
4,983.82
0
1
93606
24
27
24.27
0
null
null
68
Grenada
3,103
Month-to-Month
United States
0799-DDIHE
Stayed
1
0
Female
1
Cable
41.599978, -122.539381
41.599978
-122.539381
1
46.3
0
3
7
Offer D
0
0
0
1
Bank Withdrawal
1
616
0
Q3
1
5
0
California
0
0
0
15
639.45
0
364.05
0
1,003.5
1
1
96038
30
59
5.74
0
null
null
41
Paynes Creek
2,530
Month-to-Month
United States
4324-BZCKL
Stayed
1
1
Female
1
DSL
40.343213, -121.815412
40.343213
-121.815412
1
55.55
0
2
6
null
1
0
1
1
Credit Card
1
433
0
Q3
1
5
0
California
0
0
0
10
551.3
0
57.4
0
608.7
0
1
96075
27
42
39.84
0
null
null
23
Upland
4,020
Month-to-Month
United States
6261-LHRTG
Stayed
0
1
Female
1
Cable
34.105493, -117.660934
34.105493
-117.660934
0
54.75
0
0
0
null
1
0
1
0
Credit Card
1
48,827
0
Q3
0
4
0
California
0
0
0
26
1,406.9
0
1,035.84
0
2,442.74
1
1
91786
74
24
5.77
0
null
null
25
Fullerton
4,993
Two Year
United States
3398-GCPMU
Stayed
0
1
Female
1
DSL
33.877639, -117.961212
33.877639
-117.961212
1
89.55
1
0
4
Offer A
1
1
1
1
Credit Card
1
46,105
1
Q3
1
3
1
California
1
0
1
72
6,448.85
0
415.44
0
6,864.29
0
1
92833
42
6
44.52
0
null
null
26
Stirling City
2,546
One Year
United States
2911-IJORQ
Stayed
0
1
Male
1
DSL
39.904002, -121.527823
39.904002
-121.527823
0
90.6
1
0
0
null
1
1
1
0
Bank Withdrawal
1
28
1
Q3
0
4
0
California
1
1
1
37
3,358.65
0
1,647.24
8.96
4,996.93
0
1
95978
36
20
34.27
0
null
null
69
Big Bar
4,478
One Year
United States
0931-MHTEM
Stayed
0
0
Female
1
Fiber Optic
40.775272, -123.287414
40.775272
-123.287414
0
100.05
0
0
0
null
1
1
1
0
Credit Card
1
269
0
Q3
0
4
0
California
1
1
1
54
5,299.65
0
1,850.58
0
7,150.23
0
1
96010
30
0
22.78
1
Attitude
Attitude of support person
86
Desert Center
3,785
Month-to-Month
United States
5616-PRTNT
Churned
1
0
Male
0
null
33.889605, -115.257009
33.889605
-115.257009
0
19.4
0
3
0
null
0
0
1
0
Bank Withdrawal
1
964
0
Q3
0
2
0
California
0
0
0
20
374.5
0
455.6
0
830.1
0
0
92239
74
9
39.97
1
Competitor
Competitor had better devices
69
Dobbins
5,683
Month-to-Month
United States
3254-YRILK
Churned
0
0
Male
1
Fiber Optic
39.381174, -121.21191
39.381174
-121.21191
0
88.2
1
0
0
Offer D
1
0
1
0
Bank Withdrawal
1
614
0
Q3
0
1
1
California
0
0
1
19
1,775.8
0
759.43
0
2,535.23
0
1
95935
60
0
14.41
0
null
null
62
Strawberry Valley
4,444
Two Year
United States
6857-TKDJV
Stayed
1
0
Male
0
null
39.58458, -121.093256
39.58458
-121.093256
1
24.65
1
2
6
null
0
0
0
1
Bank Withdrawal
1
101
0
Q3
1
5
0
California
0
0
0
67
1,620.45
0
965.47
0
2,585.92
0
0
95981
71
15
30.03
1
Competitor
Competitor offered higher download speeds
73
Running Springs
5,910
Two Year
United States
8631-NBHFZ
Churned
0
1
Male
1
DSL
34.186211, -117.07683
34.186211
-117.07683
1
79.4
1
0
1
null
1
1
0
1
Credit Card
1
5,395
1
Q3
1
1
1
California
0
0
1
66
5,154.6
150
1,981.98
0
7,286.58
0
0
92382
46
30
0
1
Dissatisfaction
Lack of self-service on Website
66
Yorba Linda
2,601
Month-to-Month
United States
5087-SUURX
Churned
0
1
Female
1
Cable
33.884073, -117.732197
33.884073
-117.732197
1
39.05
0
0
1
null
0
0
1
1
Bank Withdrawal
0
20,893
0
Q3
1
3
0
California
0
0
1
18
669.85
0
0
0
669.85
0
1
92887
33
15
22.17
0
null
null
50
Garden Valley
5,110
Month-to-Month
United States
9921-QFQUL
Stayed
0
1
Female
1
Fiber Optic
38.852544, -120.837669
38.852544
-120.837669
1
90.15
1
0
2
Offer D
0
0
0
1
Credit Card
1
2,536
0
Q3
1
4
0
California
1
1
0
23
2,044.95
0
509.91
0
2,554.86
0
1
95633
47
27
0
0
null
null
78
San Pablo
3,000
Month-to-Month
United States
4581-LNWUM
Stayed
0
1
Female
1
DSL
37.980269, -122.342635
37.980269
-122.342635
0
49.15
0
0
0
Offer D
0
0
0
0
Bank Withdrawal
0
55,720
0
Q3
0
3
0
California
1
1
1
13
649.4
0
0
0
649.4
0
1
94806
38
29
31.39
0
null
null
34
Gonzales
3,519
One Year
United States
5829-NVSQN
Stayed
0
1
Female
1
DSL
36.52588, -121.396719
36.52588
-121.396719
1
68.75
0
0
3
null
0
1
1
1
Bank Withdrawal
1
9,023
1
Q3
1
3
0
California
1
1
0
23
1,689.45
0
721.97
0
2,411.42
0
1
93926
43
0
20.78
0
null
null
28
Ontario
3,727
Month-to-Month
United States
4623-ZKHLY
Stayed
0
0
Male
0
null
34.057256, -117.667677
34.057256
-117.667677
1
20.45
0
0
1
Offer D
0
0
1
1
Bank Withdrawal
1
54,254
0
Q3
1
4
0
California
0
0
0
22
471.55
0
457.16
0
928.71
0
0
91762
36
0
23.56
0
null
null
34
Hyampom
4,818
One Year
United States
5312-TSZVC
Stayed
0
0
Female
0
null
40.648024, -123.465088
40.648024
-123.465088
0
19.65
0
0
0
null
0
0
0
0
Credit Card
1
268
0
Q3
0
5
0
California
0
0
0
15
270.6
0
353.4
0
624
0
0
96046
35
0
14.91
0
null
null
24
San Fernando
3,392
Two Year
United States
5296-BFCYD
Stayed
1
0
Male
0
null
34.286131, -118.435969
34.286131
-118.435969
1
20.1
0
2
4
null
0
0
1
1
Mailed Check
1
33,389
0
Q3
1
5
0
California
0
0
0
46
936.85
0
685.86
0
1,622.71
0
0
91340
47
0
44.09
0
null
null
72
North Highlands
5,774
Month-to-Month
United States
2592-YKDIF
Joined
0
0
Female
0
null
38.671295, -121.388251
38.671295
-121.388251
0
20.35
0
0
0
null
0
0
0
0
Credit Card
1
32,202
0
Q3
0
3
0
California
0
0
0
1
20.35
0
44.09
0
64.44
0
0
95660
62
0
17.17
0
null
null
43
Chatsworth
2,916
One Year
United States
7369-TRPFD
Stayed
0
0
Male
0
null
34.294142, -118.603883
34.294142
-118.603883
0
18.8
0
0
0
Offer D
0
0
0
0
Credit Card
1
35,325
0
Q3
0
3
0
California
0
0
0
19
279.2
0
326.23
0
605.43
0
0
91311
37
29
46.44
0
null
null
45
San Jose
5,189
One Year
United States
1229-RCALF
Stayed
0
1
Female
1
Fiber Optic
37.311088, -121.961786
37.311088
-121.961786
1
115
1
0
1
null
1
1
1
1
Bank Withdrawal
1
29,914
1
Q3
1
4
0
California
1
1
1
64
7,396.15
0
2,972.16
0
10,368.31
0
1
95117
51
28
43.49
0
null
null
33
Graton
5,456
Month-to-Month
United States
0599-XNYDO
Stayed
0
0
Female
1
Fiber Optic
38.434362, -122.86891
38.434362
-122.86891
1
69.8
0
0
0
null
0
0
1
1
Bank Withdrawal
1
390
0
Q3
0
5
0
California
0
0
0
20
1,540.35
0
869.8
0
2,410.15
0
1
95444
46
24
12.97
0
null
null
26
Guadalupe
3,387
One Year
United States
2896-TBNBE
Stayed
0
1
Male
1
Fiber Optic
34.936, -120.594655
34.936
-120.594655
1
80.8
0
0
5
Offer B
1
0
0
1
Bank Withdrawal
1
5,726
0
Q3
1
3
0
California
0
0
0
40
3,132.75
0
518.8
0
3,651.55
0
1
93434
27
0
26.33
0
null
null
56
Garberville
5,756
Month-to-Month
United States
9277-JOOMO
Joined
0
0
Female
0
null
40.057784, -123.679461
40.057784
-123.679461
0
24.6
1
0
0
null
0
0
0
0
Credit Card
1
2,423
0
Q3
0
4
0
California
0
0
0
3
86.35
0
78.99
0
165.34
1
0
95542
49
14
11.12
1
Competitor
Competitor made better offer
68
Fallbrook
2,887
Month-to-Month
United States
2957-LOLHO
Churned
0
0
Male
1
DSL
33.362575, -117.299644
33.362575
-117.299644
0
45.4
0
0
0
null
0
0
1
0
Bank Withdrawal
1
42,239
0
Q3
0
3
0
California
0
0
0
12
518.9
0
133.44
0
652.34
0
1
92028
36
8
6.86
1
Other
Don't know
65
Los Angeles
5,091
Month-to-Month
United States
1120-BMWUB
Churned
0
0
Female
1
DSL
33.987945, -118.370442
33.987945
-118.370442
0
53.9
0
0
0
Offer D
1
0
1
0
Credit Card
1
8,115
1
Q3
0
3
0
California
0
0
0
16
834.15
40
109.76
0
983.91
0
0
90056
35
17
36.84
1
Price
Price too high
91
Green Valley Lake
4,154
Month-to-Month
United States
7479-NITWS
Churned
0
1
Male
1
Fiber Optic
34.244411, -117.072654
34.244411
-117.072654
0
89.35
1
0
0
null
0
0
1
0
Credit Card
1
317
0
Q3
0
1
0
California
0
0
1
7
631.85
60
257.88
0
949.73
0
0
92341
46
0
37.83
0
null
null
20
San Francisco
4,890
Two Year
United States
7602-DBTOU
Stayed
0
0
Female
0
null
37.776718, -122.495781
37.776718
-122.495781
1
19.6
0
0
2
null
0
0
0
1
Credit Card
1
42,476
0
Q3
1
4
0
California
0
0
0
71
1,416.5
0
2,685.93
0
4,102.43
0
0
94121
24
41
41.8
1
Competitor
Competitor made better offer
76
Temecula
4,161
One Year
United States
2037-XJFUP
Churned
0
1
Male
1
Fiber Optic
33.507255, -117.029473
33.507255
-117.029473
1
95.8
0
0
1
Offer C
0
0
1
1
Bank Withdrawal
1
46,171
0
Q3
1
2
0
California
1
1
1
33
3,036.75
60
1,379.4
0
4,476.15
1
0
92592
44
26
16.39
0
null
null
53
Glendale
4,494
One Year
United States
6408-OTUBZ
Stayed
0
1
Female
1
Fiber Optic
34.195386, -118.238508
34.195386
-118.238508
0
104.55
1
0
0
Offer A
1
1
1
0
Bank Withdrawal
1
16,910
1
Q3
0
3
0
California
0
0
1
66
6,779.05
0
1,081.74
0
7,860.79
0
1
91208
64
0
26.26
0
null
null
20
Fresno
2,782
Two Year
United States
2333-KWEWW
Stayed
0
0
Male
0
null
36.732694, -119.783786
36.732694
-119.783786
0
20.05
0
0
0
null
0
0
0
0
Credit Card
1
6,848
0
Q3
0
3
0
California
0
0
0
18
388.6
0
472.68
0
861.28
0
0
93721
27
0
45.86
0
null
null
68
Los Altos
3,061
Month-to-Month
United States
8620-RJPZN
Joined
0
0
Female
0
null
37.349546, -122.134356
37.349546
-122.134356
0
20.7
0
0
0
null
0
0
0
0
Bank Withdrawal
1
18,486
0
Q3
0
5
0
California
0
0
0
1
20.7
0
45.86
0
66.56
1
0
94022
59
21
0
0
null
null
79
Angels Camp
2,454
Month-to-Month
United States
8807-ARQET
Stayed
0
0
Female
1
Cable
38.071327, -120.632221
38.071327
-120.632221
0
40.35
0
0
0
Offer B
1
0
1
0
Bank Withdrawal
0
4,264
0
Q3
0
5
0
California
1
1
0
41
1,677.85
0
0
0
1,677.85
0
1
95222
57
20
44.81
0
null
null
34
Parlier
3,463
Month-to-Month
United States
0289-IVARM
Stayed
0
1
Female
1
DSL
36.622237, -119.521126
36.622237
-119.521126
0
60.55
0
0
0
null
1
1
0
0
Bank Withdrawal
1
12,587
0
Q3
0
4
0
California
0
0
0
35
1,982.6
0
1,568.35
0
3,550.95
0
1
93648
36
30
36.93
0
null
null
34
Olivehurst
4,572
One Year
United States
1921-KYSAY
Stayed
0
1
Female
1
DSL
39.082568, -121.55325
39.082568
-121.55325
0
68.6
1
0
0
null
0
0
1
0
Bank Withdrawal
1
6,439
1
Q3
0
4
0
California
1
1
0
41
2,877.05
0
1,514.13
0
4,391.18
0
1
95961
47
7
21.3
0
null
null
27
Burson
3,527
Month-to-Month
United States
8654-DHAOW
Joined
0
0
Female
1
DSL
38.183918, -120.898817
38.183918
-120.898817
0
54.15
1
0
0
Offer E
1
0
0
0
Credit Card
1
27
0
Q3
0
5
0
California
0
0
0
2
101.65
10
42.6
0
154.25
0
0
95225
55
0
35.34
0
null
null
32
Fresno
5,887
Two Year
United States
2143-LJULT
Stayed
0
0
Female
0
null
36.841655, -119.797113
36.841655
-119.797113
1
25.25
1
0
1
null
0
0
1
1
Credit Card
1
3,258
0
Q3
1
5
0
California
0
0
0
67
1,733.15
0
2,367.78
0
4,100.93
0
0
93650
45
10
0
0
null
null
24
San Francisco
4,266
Two Year
United States
4079-WWQQQ
Stayed
0
1
Male
1
Cable
37.74441, -122.486764
37.74441
-122.486764
0
65.55
0
0
0
null
1
1
1
0
Bank Withdrawal
0
42,959
1
Q3
0
4
0
California
1
1
1
72
4,807.45
0
0
0
4,807.45
0
1
94116
22
52
23.09
1
Other
Poor expertise of online support
72
Sun City
2,568
Month-to-Month
United States
8397-MVTAZ
Churned
0
1
Male
1
Fiber Optic
33.69887, -117.25071
33.69887
-117.25071
1
100.05
1
0
2
Offer C
0
0
1
1
Bank Withdrawal
1
13,151
0
Q3
1
3
0
California
1
1
1
34
3,480
20
785.06
0
4,285.06
1
0
92587
32
0
2.52
0
null
null
63
Fields Landing
5,359
Two Year
United States
5158-RIVOP
Stayed
1
0
Female
0
null
40.726949, -124.217378
40.726949
-124.217378
1
20.9
0
1
3
Offer D
0
0
0
1
Credit Card
1
228
0
Q3
1
5
0
California
0
0
0
11
202.3
0
27.72
0
230.02
0
0
95537
45
16
22.22
0
null
null
79
Riverside
6,174
Two Year
United States
4012-YCFAI
Stayed
0
0
Male
1
DSL
33.885499, -117.324959
33.885499
-117.324959
1
61.35
0
0
5
null
1
1
1
1
Credit Card
1
17,147
1
Q3
1
3
0
California
0
0
0
60
3,766.2
0
1,333.2
0
5,099.4
0
1
92508
53
19
3.3
0
null
null
49
Simi Valley
4,103
One Year
United States
8849-PRIQJ
Stayed
1
1
Female
1
Fiber Optic
34.296813, -118.685703
34.296813
-118.685703
1
109.4
1
2
7
null
0
1
1
1
Bank Withdrawal
1
49,027
1
Q3
1
3
0
California
1
1
1
67
7,281.6
0
221.1
38.34
7,464.36
0
1
93063
33
3
49.76
1
Competitor
Competitor offered higher download speeds
89
Burney
4,183
Month-to-Month
United States
6110-OHIHY
Churned
0
0
Male
1
Fiber Optic
40.946785, -121.719489
40.946785
-121.719489
0
79.25
0
0
0
Offer E
0
0
0
0
Bank Withdrawal
1
4,552
0
Q3
0
2
0
California
0
0
1
3
267.6
10
149.28
0
426.88
0
0
96013
27
48
5.77
0
null
null
41
Long Beach
5,192
One Year
United States
1679-JRFBR
Stayed
0
1
Female
1
Fiber Optic
33.864622, -118.179626
33.864622
-118.179626
1
108.15
1
0
4
Offer A
1
1
1
1
Credit Card
1
91,664
0
Q3
1
4
0
California
1
1
1
70
7,930.55
0
403.9
0
8,334.45
1
1
90805
68
2
40.93
1
Competitor
Competitor made better offer
93
San Diego
3,797
Month-to-Month
United States
4690-LLKUA
Churned
0
0
Male
1
DSL
32.957195, -117.202542
32.957195
-117.202542
0
45.05
0
0
0
null
0
0
1
0
Bank Withdrawal
1
28,201
0
Q3
0
1
1
California
0
0
0
17
770.6
0
695.81
0
1,466.41
0
1
92130
44
9
21.08
1
Competitor
Competitor had better devices
91
Los Angeles
4,747
Month-to-Month
United States
5364-XYIRR
Churned
0
0
Male
1
Fiber Optic
34.044639, -118.240413
34.044639
-118.240413
1
94.65
1
0
1
null
0
0
1
1
Bank Withdrawal
1
9,732
0
Q3
1
1
0
California
1
1
1
51
4,812.75
0
1,075.08
0
5,887.83
0
1
90013
54
6
17.47
1
Other
Don't know
72
Buttonwillow
3,016
Month-to-Month
United States
2344-JMOGN
Churned
0
1
Male
1
Fiber Optic
35.451402, -119.488413
35.451402
-119.488413
1
94.85
0
0
1
null
1
0
1
1
Credit Card
1
2,078
1
Q3
1
2
0
California
0
0
1
9
890.6
0
157.23
0
1,047.83
0
1
93206
26
52
11.76
0
null
null
67
Petaluma
4,825
Two Year
United States
6838-YAUVY
Stayed
0
1
Female
1
Fiber Optic
38.237018, -122.77872
38.237018
-122.77872
0
95.1
1
0
0
null
0
0
1
0
Bank Withdrawal
1
31,930
1
Q3
0
3
0
California
1
1
0
54
5,064.85
0
635.04
0
5,699.89
1
1
94952
35
10
11.12
0
null
null
61
Los Angeles
5,540
Two Year
United States
3500-NSDOA
Stayed
0
0
Male
1
Cable
34.008293, -118.346766
34.008293
-118.346766
1
70.8
1
0
1
null
1
0
0
1
Credit Card
1
30,852
1
Q3
1
4
0
California
1
1
0
68
4,859.95
0
756.16
0
5,616.11
0
1
90008
25
27
19.41
0
null
null
65
Los Angeles
2,725
Month-to-Month
United States
6865-JZNKO
Stayed
0
0
Female
1
Cable
34.127194, -118.295647
34.127194
-118.295647
0
55.3
0
0
0
null
1
1
1
0
Bank Withdrawal
1
48,727
0
Q3
0
4
0
California
0
0
0
30
1,530.6
0
582.3
0
2,112.9
1
1
90027
79
17
9.53
1
Competitor
Competitor made better offer
90
San Diego
4,871
Month-to-Month
United States
9490-DFPMD
Churned
0
0
Female
1
Fiber Optic
32.957195, -117.202542
32.957195
-117.202542
0
84.65
1
0
0
null
0
0
1
0
Bank Withdrawal
1
28,201
0
Q3
0
2
1
California
0
0
1
42
3,541.35
0
400.26
0
3,941.61
0
1
92130
46
17
25.09
0
null
null
55
Pacifica
2,495
One Year
United States
7285-KLOTR
Stayed
0
1
Female
1
Cable
37.573633, -122.455167
37.573633
-122.455167
1
78.85
1
0
3
null
0
1
0
1
Bank Withdrawal
1
38,885
0
Q3
1
3
0
California
1
1
1
12
876.75
0
301.08
0
1,177.83
0
1
94044
64
19
28.63
0
null
null
46
Sonora
4,641
Two Year
United States
2925-VDZHY
Stayed
1
1
Male
1
DSL
37.982716, -120.343732
37.982716
-120.343732
1
88.7
1
2
1
Offer A
1
1
0
1
Credit Card
1
25,340
1
Q3
1
4
0
California
1
1
1
72
6,501.35
0
2,061.36
0
8,562.71
0
1
95370
38
19
32.23
0
null
null
55
Glencoe
6,419
Two Year
United States
3831-YCPUO
Stayed
1
1
Female
1
Fiber Optic
38.358464, -120.579304
38.358464
-120.579304
1
109.5
0
1
3
null
1
1
1
1
Credit Card
1
21
1
Q3
1
3
0
California
1
1
1
72
7,854.9
0
2,320.56
0
10,175.46
0
1
95232
62
0
46.59
0
null
null
64
Clearlake Oaks
5,820
Month-to-Month
United States
7617-EYGLW
Joined
0
0
Male
0
null
39.07116, -122.598542
39.07116
-122.598542
0
19.45
0
0
0
Offer E
0
0
0
0
Bank Withdrawal
1
3,684
0
Q3
0
3
0
California
0
0
0
1
19.45
0
46.59
0
66.04
0
0
95423
66
28
39.49
0
null
null
57
Wilmington
5,291
One Year
United States
0100-DUVFC
Stayed
0
1
Male
1
Fiber Optic
33.782068, -118.262263
33.782068
-118.262263
1
104.8
1
0
3
null
1
0
1
1
Bank Withdrawal
1
53,323
0
Q3
1
5
1
California
1
0
1
70
7,308.95
0
2,764.3
6.11
10,067.14
0
1
90744
60
27
6.73
0
null
null
70
Los Osos
4,558
Month-to-Month
United States
3347-YJZZE
Stayed
1
1
Male
1
DSL
35.279984, -120.824288
35.279984
-120.824288
1
80.1
1
2
6
null
1
0
0
1
Credit Card
1
14,859
0
Q3
1
4
0
California
1
1
1
29
2,211.8
0
195.17
0
2,406.97
0
1
93402
21
71
40.77
0
null
null
40
Whitmore
6,116
Two Year
United States
3795-CAWEX
Stayed
1
1
Male
1
Fiber Optic
40.637105, -121.906949
40.637105
-121.906949
1
116.55
1
2
5
Offer A
1
1
1
1
Credit Card
1
843
1
Q3
1
3
0
California
1
1
1
70
8,152.3
0
2,853.9
0
11,006.2
1
1
96096
37
13
10.74
0
null
null
71
Santa Monica
4,864
Month-to-Month
United States
1376-HHBDV
Stayed
0
0
Female
1
DSL
34.015481, -118.493231
34.015481
-118.493231
0
48.8
0
0
0
Offer C
0
1
1
0
Credit Card
1
5,221
0
Q3
0
3
0
California
0
0
0
30
1,536.75
0
322.2
0
1,858.95
0
1
90401