Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
int64 0
1
| Churn Category
stringclasses 5
values | Churn Reason
stringclasses 20
values | Churn Score
int64 5
96
| City
stringlengths 3
22
| CLTV
int64 2k
6.5k
| Contract
stringclasses 3
values | Country
stringclasses 1
value | Customer ID
stringlengths 10
10
| Customer Status
stringclasses 3
values | Dependents
int64 0
1
| Device Protection Plan
int64 0
1
| Gender
stringclasses 2
values | Internet Service
int64 0
1
| Internet Type
stringclasses 3
values | Lat Long
stringlengths 18
22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
int64 0
1
| Paperless Billing
int64 0
1
| Partner
int64 0
1
| Payment Method
stringclasses 3
values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
stringclasses 1
value | Referred a Friend
int64 0
1
| Satisfaction Score
int64 1
5
| Senior Citizen
int64 0
1
| State
stringclasses 1
value | Streaming Movies
int64 0
1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
float64 21.4
12k
| Under 30
int64 0
1
| Unlimited Data
int64 0
1
| Zip Code
stringlengths 5
5
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
43 | 28 | 9.26 | 0 | null | null | 74 | Mc Farland | 2,322 | One Year | United States | 9592-ERDKV | Stayed | 0 | 1 | Male | 1 | DSL | 35.666886, -119.186717 | 35.666886 | -119.186717 | 1 | 79.25 | 1 | 0 | 6 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 10,781 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 37 | 2,911.8 | 0 | 342.62 | 0 | 3,254.42 | 0 | 1 | 93250 |
22 | 73 | 42.49 | 0 | null | null | 35 | Visalia | 5,503 | Month-to-Month | United States | 1552-AAGRX | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 36.303793, -119.375646 | 36.303793 | -119.375646 | 0 | 106.4 | 1 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 44,741 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 30 | 3,211.9 | 60 | 1,274.7 | 0 | 4,546.6 | 1 | 0 | 93277 |
51 | 0 | 26.63 | 1 | Price | Price too high | 83 | Ontario | 5,084 | Two Year | United States | 6323-AYBRX | Churned | 0 | 0 | Male | 0 | null | 34.057256, -117.667677 | 34.057256 | -117.667677 | 0 | 19.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 54,254 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 59 | 1,099.6 | 0 | 1,571.17 | 14.22 | 2,656.55 | 0 | 0 | 91762 |
56 | 8 | 26 | 1 | Dissatisfaction | Service dissatisfaction | 93 | Felton | 3,963 | Month-to-Month | United States | 0519-XUZJU | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.089111, -122.062213 | 37.089111 | -122.062213 | 0 | 70.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 8,728 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 70.75 | 0 | 26 | 0 | 96.75 | 0 | 1 | 95018 |
22 | 82 | 0 | 0 | null | null | 54 | Orick | 4,296 | One Year | United States | 2812-ENYMO | Stayed | 0 | 0 | Male | 1 | Cable | 41.336354, -124.044354 | 41.336354 | -124.044354 | 0 | 54.55 | 0 | 0 | 0 | Offer C | 0 | 1 | 0 | 0 | Credit Card | 0 | 494 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 26 | 1,362.85 | 0 | 0 | 0 | 1,362.85 | 1 | 1 | 95555 |
51 | 15 | 0 | 1 | Competitor | Competitor offered more data | 66 | Sacramento | 4,481 | Two Year | United States | 6034-ZRYCV | Churned | 0 | 1 | Female | 1 | Cable | 38.691607, -121.602284 | 38.691607 | -121.602284 | 1 | 54.2 | 0 | 0 | 1 | Offer A | 1 | 0 | 1 | 1 | Bank Withdrawal | 0 | 264 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 3,937.45 | 0 | 0 | 0 | 3,937.45 | 0 | 1 | 95837 |
45 | 0 | 34.38 | 0 | null | null | 77 | Highland | 4,823 | Month-to-Month | United States | 4237-CLSMM | Joined | 0 | 0 | Male | 0 | null | 34.129677, -117.154277 | 34.129677 | -117.154277 | 1 | 20 | 0 | 0 | 10 | null | 0 | 0 | 0 | 1 | Mailed Check | 1 | 48,245 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 2 | 38 | 0 | 68.76 | 0 | 106.76 | 0 | 0 | 92346 |
26 | 82 | 37.1 | 0 | null | null | 35 | Lake Elsinore | 4,591 | Month-to-Month | United States | 7978-DKUQH | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.705836, -117.318204 | 33.705836 | -117.318204 | 1 | 74.6 | 0 | 0 | 7 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 4,546 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 25 | 1,797.75 | 0 | 927.5 | 0 | 2,725.25 | 1 | 1 | 92532 |
52 | 3 | 20.44 | 1 | Competitor | Competitor made better offer | 71 | San Diego | 6,350 | One Year | United States | 8634-CILSZ | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.787836, -117.232361 | 32.787836 | -117.232376 | 0 | 104.7 | 1 | 0 | 0 | Offer A | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,086 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 69 | 7,220.35 | 0 | 1,410.36 | 0 | 8,630.71 | 0 | 1 | 92109 |
48 | 0 | 43.71 | 0 | null | null | 64 | Sherman Oaks | 4,254 | Two Year | United States | 9173-IVZVP | Stayed | 1 | 0 | Female | 0 | null | 34.147149, -118.463365 | 34.147149 | -118.463365 | 1 | 20.9 | 0 | 3 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 22,085 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 53 | 1,146.05 | 0 | 2,316.63 | 0 | 3,462.68 | 0 | 0 | 91403 |
42 | 9 | 35.7 | 1 | Other | Moved | 76 | Emigrant Gap | 2,704 | One Year | United States | 4106-HADHQ | Churned | 0 | 1 | Male | 1 | DSL | 39.23754, -120.720196 | 39.23754 | -120.720196 | 1 | 80 | 0 | 0 | 1 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 185 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 39 | 3,182.95 | 0 | 1,392.3 | 0 | 4,575.25 | 0 | 1 | 95715 |
55 | 14 | 42.21 | 1 | Price | Price too high | 91 | Mountain View | 5,812 | Month-to-Month | United States | 3804-RVTGV | Churned | 0 | 1 | Male | 1 | Fiber Optic | 37.419725, -122.062947 | 37.419725 | -122.062947 | 1 | 103.85 | 1 | 0 | 6 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 27,822 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 50 | 5,017.9 | 0 | 2,110.5 | 0 | 7,128.4 | 0 | 1 | 94043 |
47 | 8 | 10.53 | 1 | Other | Don't know | 76 | San Diego | 4,157 | Month-to-Month | United States | 2034-GDRCN | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.85723, -117.209768 | 32.85723 | -117.209774 | 0 | 90.4 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 34,902 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 2 | 168.2 | 0 | 21.06 | 0 | 189.26 | 0 | 1 | 92122 |
64 | 0 | 43.18 | 0 | null | null | 26 | Los Angeles | 5,029 | Month-to-Month | United States | 5850-BDWCY | Stayed | 0 | 0 | Female | 0 | null | 33.954017, -118.402447 | 33.954017 | -118.402447 | 0 | 20.2 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 39,334 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 6 | 123.65 | 0 | 259.08 | 0 | 382.73 | 0 | 0 | 90045 |
49 | 28 | 19.68 | 0 | null | null | 77 | Fountain Valley | 4,928 | One Year | United States | 9644-KVCNC | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.712036, -117.950113 | 33.712036 | -117.950113 | 0 | 92.15 | 1 | 0 | 0 | Offer A | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 54,548 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 66 | 6,056.9 | 0 | 1,298.88 | 0 | 7,355.78 | 0 | 1 | 92708 |
68 | 4 | 46.24 | 0 | null | null | 23 | Pixley | 3,935 | Two Year | United States | 0869-PAPRP | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 35.957019, -119.330928 | 35.957019 | -119.330928 | 1 | 85.7 | 0 | 0 | 4 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 4,198 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 26 | 2,067 | 0 | 1,202.24 | 0 | 3,269.24 | 0 | 1 | 93256 |
53 | 10 | 0 | 0 | null | null | 66 | Los Angeles | 4,307 | One Year | United States | 7795-CFOCW | Stayed | 0 | 1 | Male | 1 | DSL | 34.076259, -118.310715 | 34.076259 | -118.310715 | 0 | 42.3 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 0 | 67,852 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 45 | 1,840.75 | 0 | 0 | 0 | 1,840.75 | 0 | 1 | 90004 |
27 | 0 | 35.81 | 0 | null | null | 76 | San Carlos | 4,862 | Month-to-Month | United States | 2882-DDZPG | Stayed | 0 | 0 | Female | 0 | null | 37.497915, -122.267361 | 37.497915 | -122.267361 | 0 | 19.45 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 28,098 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 12 | 227.45 | 0 | 429.72 | 0 | 657.17 | 1 | 0 | 94070 |
36 | 14 | 0 | 0 | null | null | 46 | Huron | 4,921 | Two Year | United States | 4967-WPNCF | Stayed | 0 | 1 | Male | 1 | Cable | 36.217864, -120.080117 | 36.217864 | -120.080117 | 0 | 63.7 | 0 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 0 | 6,918 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 72 | 4,464.8 | 0 | 0 | 0 | 4,464.8 | 0 | 1 | 93234 |
19 | 52 | 43.56 | 0 | null | null | 34 | Fallbrook | 4,545 | Month-to-Month | United States | 4770-UEZOX | Joined | 0 | 0 | Male | 1 | Fiber Optic | 33.362575, -117.299644 | 33.362575 | -117.299644 | 0 | 74.75 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 42,239 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 144.8 | 0 | 87.12 | 0 | 231.92 | 1 | 1 | 92028 |
61 | 0 | 5.01 | 0 | null | null | 74 | Richvale | 4,058 | Month-to-Month | United States | 3012-VFFMN | Stayed | 1 | 0 | Female | 0 | null | 39.495768, -121.747472 | 39.495768 | -121.747472 | 1 | 20.65 | 0 | 1 | 7 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 74 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 7 | 158.95 | 0 | 35.07 | 0 | 194.02 | 0 | 0 | 95974 |
48 | 0 | 32.28 | 0 | null | null | 79 | Tecate | 4,052 | Two Year | United States | 2595-KIWPV | Stayed | 1 | 0 | Male | 0 | null | 32.587557, -116.636816 | 32.587557 | -116.636816 | 0 | 19.7 | 0 | 1 | 0 | Offer C | 0 | 0 | 0 | 0 | Credit Card | 1 | 91 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 27 | 509.3 | 0 | 871.56 | 0 | 1,380.86 | 0 | 0 | 91980 |
44 | 53 | 0 | 0 | null | null | 70 | Los Angeles | 4,741 | Month-to-Month | United States | 1395-OFUWC | Stayed | 1 | 0 | Male | 1 | Cable | 34.057496, -118.413959 | 34.057496 | -118.413959 | 1 | 29.3 | 0 | 3 | 5 | Offer B | 1 | 0 | 0 | 1 | Credit Card | 0 | 2,527 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 43 | 1,224.05 | 0 | 0 | 0 | 1,224.05 | 0 | 1 | 90067 |
55 | 22 | 34.43 | 0 | null | null | 74 | Roseville | 4,711 | One Year | United States | 9931-DCEZH | Stayed | 1 | 0 | Male | 1 | DSL | 38.784329, -121.373245 | 38.784329 | -121.373245 | 0 | 54.4 | 0 | 1 | 0 | Offer C | 1 | 0 | 1 | 0 | Credit Card | 1 | 25,418 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 28 | 1,516.6 | 0 | 964.04 | 0 | 2,480.64 | 0 | 1 | 95747 |
44 | 2 | 18.9 | 0 | null | null | 67 | Redondo Beach | 5,496 | Month-to-Month | United States | 6794-HKIAJ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.873395, -118.37019 | 33.873395 | -118.37019 | 0 | 90.7 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 37,322 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 62 | 5,586.45 | 0 | 1,171.8 | 0 | 6,758.25 | 0 | 1 | 90278 |
78 | 5 | 45.9 | 1 | Competitor | Competitor offered more data | 86 | Huntington Beach | 3,327 | Month-to-Month | United States | 3755-JBMNH | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.679659, -118.016195 | 33.679659 | -118.016195 | 1 | 71.8 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 42,663 | 0 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 0 | 16 | 1,167.8 | 0 | 734.4 | 0 | 1,902.2 | 0 | 1 | 92648 |
59 | 17 | 35.33 | 1 | Competitor | Competitor had better devices | 80 | San Diego | 5,135 | Month-to-Month | United States | 3194-ORPIK | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.697098, -117.116587 | 32.697098 | -117.116587 | 1 | 84.4 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 47,431 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 50 | 4,116.15 | 0 | 1,766.5 | 0 | 5,882.65 | 0 | 1 | 92113 |
26 | 59 | 36.48 | 1 | Other | Don't know | 90 | San Diego | 2,450 | Month-to-Month | United States | 1589-AGTLK | Churned | 0 | 0 | Male | 1 | DSL | 32.961064, -117.134917 | 32.961064 | -117.134917 | 0 | 45.35 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 47,224 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 3 | 141.5 | 0 | 109.44 | 0 | 250.94 | 1 | 1 | 92129 |
30 | 42 | 0 | 1 | Attitude | Attitude of service provider | 69 | Susanville | 6,041 | Month-to-Month | United States | 4701-AHWMW | Churned | 0 | 1 | Male | 1 | DSL | 40.559177, -120.612113 | 40.559177 | -120.612113 | 1 | 54.55 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 0 | 19,440 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 55 | 2,978.3 | 50 | 0 | 0 | 3,028.3 | 0 | 0 | 96130 |
62 | 15 | 43.84 | 0 | null | null | 54 | Sacramento | 6,082 | Two Year | United States | 8809-XKHMD | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.486938, -121.395805 | 38.486938 | -121.395805 | 1 | 100.55 | 1 | 0 | 5 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 54,880 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 72 | 7,325.1 | 0 | 3,156.48 | 0 | 10,481.58 | 0 | 1 | 95828 |
70 | 0 | 22.92 | 1 | Dissatisfaction | Limited range of services | 78 | Sacramento | 3,848 | Month-to-Month | United States | 9174-FKWZE | Churned | 0 | 0 | Female | 0 | null | 38.567594, -121.437507 | 38.567594 | -121.437507 | 0 | 19.45 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 15,975 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 1 | 19.45 | 0 | 22.92 | 0 | 42.37 | 0 | 0 | 95819 |
64 | 19 | 1.59 | 0 | null | null | 55 | Sequoia National Park | 5,602 | Month-to-Month | United States | 2826-UWHIS | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 36.527243, -118.594938 | 36.527243 | -118.594938 | 1 | 81.4 | 1 | 0 | 4 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 56 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 45 | 3,775.85 | 0 | 71.55 | 0 | 3,847.4 | 0 | 1 | 93262 |
65 | 2 | 46.46 | 0 | null | null | 45 | Newhall | 4,914 | Month-to-Month | United States | 5439-WIKXB | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.370378, -118.504118 | 34.370378 | -118.504118 | 1 | 94.55 | 0 | 0 | 8 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 30,742 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 1 | 41 | 3,851.45 | 40 | 1,904.86 | 0 | 5,796.31 | 0 | 0 | 91321 |
61 | 22 | 0 | 0 | null | null | 32 | Fulton | 6,107 | Two Year | United States | 0301-FIDRB | Stayed | 1 | 1 | Female | 1 | DSL | 38.493888, -122.777141 | 38.493888 | -122.777141 | 1 | 63.8 | 0 | 3 | 8 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 0 | 476 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 4,684.3 | 0 | 0 | 0 | 4,684.3 | 0 | 1 | 95439 |
23 | 26 | 14.24 | 0 | null | null | 29 | Herlong | 4,434 | One Year | United States | 3898-BSJYF | Stayed | 1 | 1 | Female | 1 | Cable | 40.198234, -120.18089 | 40.198234 | -120.18089 | 0 | 73.55 | 1 | 1 | 0 | Offer D | 0 | 1 | 0 | 0 | Credit Card | 1 | 946 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 10 | 693.3 | 0 | 142.4 | 0 | 835.7 | 1 | 1 | 96113 |
52 | 6 | 27.88 | 0 | null | null | 30 | Carson | 4,320 | One Year | United States | 6440-DKQGE | Stayed | 0 | 1 | Male | 1 | Cable | 33.859171, -118.252272 | 33.859171 | -118.252272 | 0 | 64.5 | 0 | 0 | 0 | Offer C | 1 | 0 | 0 | 0 | Credit Card | 1 | 25,566 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 30 | 1,929.95 | 0 | 836.4 | 0 | 2,766.35 | 0 | 0 | 90746 |
45 | 22 | 8.48 | 0 | null | null | 78 | Castro Valley | 4,520 | Two Year | United States | 8398-TBIYD | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.722727, -122.02157 | 37.722727 | -122.02157 | 0 | 84.7 | 1 | 0 | 0 | Offer A | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 13,212 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 72 | 6,185.15 | 0 | 610.56 | 0 | 6,795.71 | 0 | 1 | 94552 |
41 | 28 | 43.33 | 0 | null | null | 36 | Yorba Linda | 5,328 | Two Year | United States | 3882-IYOIJ | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 33.897253, -117.792202 | 33.897253 | -117.792202 | 1 | 115.25 | 1 | 1 | 1 | Offer B | 1 | 1 | 0 | 1 | Credit Card | 1 | 39,458 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 60 | 6,758.45 | 0 | 2,599.8 | 11.85 | 9,346.4 | 0 | 1 | 92886 |
27 | 58 | 37.57 | 0 | null | null | 21 | Santa Clara | 2,629 | Month-to-Month | United States | 6599-SFQVE | Stayed | 0 | 0 | Female | 1 | Cable | 37.348129, -121.98469 | 37.348129 | -121.98469 | 0 | 55 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 52,986 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 6 | 340.4 | 0 | 225.42 | 0 | 565.82 | 1 | 1 | 95051 |
50 | 26 | 46.58 | 1 | Price | Extra data charges | 67 | Pico Rivera | 3,624 | Month-to-Month | United States | 8182-PNAGI | Churned | 0 | 0 | Male | 1 | DSL | 33.989524, -118.089299 | 33.989524 | -118.089299 | 0 | 50.25 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 63,288 | 1 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 12 | 593.75 | 120 | 558.96 | 0 | 1,272.71 | 0 | 0 | 90660 |
27 | 76 | 18.33 | 0 | null | null | 71 | Riverside | 3,042 | Month-to-Month | United States | 1391-UBDAR | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.9108, -117.398153 | 33.9108 | -117.398153 | 0 | 72.9 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 46,550 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 11 | 818.45 | 0 | 201.63 | 0 | 1,020.08 | 1 | 1 | 92504 |
65 | 20 | 2.37 | 1 | Competitor | Competitor made better offer | 81 | Biola | 2,403 | One Year | United States | 0691-IFBQW | Churned | 0 | 1 | Female | 1 | Fiber Optic | 36.798882, -120.019511 | 36.798882 | -120.019511 | 0 | 110 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 807 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 1 | 46 | 4,874.8 | 0 | 109.02 | 0 | 4,983.82 | 0 | 1 | 93606 |
24 | 27 | 24.27 | 0 | null | null | 68 | Grenada | 3,103 | Month-to-Month | United States | 0799-DDIHE | Stayed | 1 | 0 | Female | 1 | Cable | 41.599978, -122.539381 | 41.599978 | -122.539381 | 1 | 46.3 | 0 | 3 | 7 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 616 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 15 | 639.45 | 0 | 364.05 | 0 | 1,003.5 | 1 | 1 | 96038 |
30 | 59 | 5.74 | 0 | null | null | 41 | Paynes Creek | 2,530 | Month-to-Month | United States | 4324-BZCKL | Stayed | 1 | 1 | Female | 1 | DSL | 40.343213, -121.815412 | 40.343213 | -121.815412 | 1 | 55.55 | 0 | 2 | 6 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 433 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 10 | 551.3 | 0 | 57.4 | 0 | 608.7 | 0 | 1 | 96075 |
27 | 42 | 39.84 | 0 | null | null | 23 | Upland | 4,020 | Month-to-Month | United States | 6261-LHRTG | Stayed | 0 | 1 | Female | 1 | Cable | 34.105493, -117.660934 | 34.105493 | -117.660934 | 0 | 54.75 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 48,827 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 26 | 1,406.9 | 0 | 1,035.84 | 0 | 2,442.74 | 1 | 1 | 91786 |
74 | 24 | 5.77 | 0 | null | null | 25 | Fullerton | 4,993 | Two Year | United States | 3398-GCPMU | Stayed | 0 | 1 | Female | 1 | DSL | 33.877639, -117.961212 | 33.877639 | -117.961212 | 1 | 89.55 | 1 | 0 | 4 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 46,105 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 72 | 6,448.85 | 0 | 415.44 | 0 | 6,864.29 | 0 | 1 | 92833 |
42 | 6 | 44.52 | 0 | null | null | 26 | Stirling City | 2,546 | One Year | United States | 2911-IJORQ | Stayed | 0 | 1 | Male | 1 | DSL | 39.904002, -121.527823 | 39.904002 | -121.527823 | 0 | 90.6 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 28 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 37 | 3,358.65 | 0 | 1,647.24 | 8.96 | 4,996.93 | 0 | 1 | 95978 |
36 | 20 | 34.27 | 0 | null | null | 69 | Big Bar | 4,478 | One Year | United States | 0931-MHTEM | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 40.775272, -123.287414 | 40.775272 | -123.287414 | 0 | 100.05 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 1 | 269 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 54 | 5,299.65 | 0 | 1,850.58 | 0 | 7,150.23 | 0 | 1 | 96010 |
30 | 0 | 22.78 | 1 | Attitude | Attitude of support person | 86 | Desert Center | 3,785 | Month-to-Month | United States | 5616-PRTNT | Churned | 1 | 0 | Male | 0 | null | 33.889605, -115.257009 | 33.889605 | -115.257009 | 0 | 19.4 | 0 | 3 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 964 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 20 | 374.5 | 0 | 455.6 | 0 | 830.1 | 0 | 0 | 92239 |
74 | 9 | 39.97 | 1 | Competitor | Competitor had better devices | 69 | Dobbins | 5,683 | Month-to-Month | United States | 3254-YRILK | Churned | 0 | 0 | Male | 1 | Fiber Optic | 39.381174, -121.21191 | 39.381174 | -121.21191 | 0 | 88.2 | 1 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 614 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 1 | 19 | 1,775.8 | 0 | 759.43 | 0 | 2,535.23 | 0 | 1 | 95935 |
60 | 0 | 14.41 | 0 | null | null | 62 | Strawberry Valley | 4,444 | Two Year | United States | 6857-TKDJV | Stayed | 1 | 0 | Male | 0 | null | 39.58458, -121.093256 | 39.58458 | -121.093256 | 1 | 24.65 | 1 | 2 | 6 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 101 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 67 | 1,620.45 | 0 | 965.47 | 0 | 2,585.92 | 0 | 0 | 95981 |
71 | 15 | 30.03 | 1 | Competitor | Competitor offered higher download speeds | 73 | Running Springs | 5,910 | Two Year | United States | 8631-NBHFZ | Churned | 0 | 1 | Male | 1 | DSL | 34.186211, -117.07683 | 34.186211 | -117.07683 | 1 | 79.4 | 1 | 0 | 1 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 5,395 | 1 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 1 | 66 | 5,154.6 | 150 | 1,981.98 | 0 | 7,286.58 | 0 | 0 | 92382 |
46 | 30 | 0 | 1 | Dissatisfaction | Lack of self-service on Website | 66 | Yorba Linda | 2,601 | Month-to-Month | United States | 5087-SUURX | Churned | 0 | 1 | Female | 1 | Cable | 33.884073, -117.732197 | 33.884073 | -117.732197 | 1 | 39.05 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 0 | 20,893 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 18 | 669.85 | 0 | 0 | 0 | 669.85 | 0 | 1 | 92887 |
33 | 15 | 22.17 | 0 | null | null | 50 | Garden Valley | 5,110 | Month-to-Month | United States | 9921-QFQUL | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.852544, -120.837669 | 38.852544 | -120.837669 | 1 | 90.15 | 1 | 0 | 2 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 2,536 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 23 | 2,044.95 | 0 | 509.91 | 0 | 2,554.86 | 0 | 1 | 95633 |
47 | 27 | 0 | 0 | null | null | 78 | San Pablo | 3,000 | Month-to-Month | United States | 4581-LNWUM | Stayed | 0 | 1 | Female | 1 | DSL | 37.980269, -122.342635 | 37.980269 | -122.342635 | 0 | 49.15 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 0 | 55,720 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 13 | 649.4 | 0 | 0 | 0 | 649.4 | 0 | 1 | 94806 |
38 | 29 | 31.39 | 0 | null | null | 34 | Gonzales | 3,519 | One Year | United States | 5829-NVSQN | Stayed | 0 | 1 | Female | 1 | DSL | 36.52588, -121.396719 | 36.52588 | -121.396719 | 1 | 68.75 | 0 | 0 | 3 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 9,023 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 23 | 1,689.45 | 0 | 721.97 | 0 | 2,411.42 | 0 | 1 | 93926 |
43 | 0 | 20.78 | 0 | null | null | 28 | Ontario | 3,727 | Month-to-Month | United States | 4623-ZKHLY | Stayed | 0 | 0 | Male | 0 | null | 34.057256, -117.667677 | 34.057256 | -117.667677 | 1 | 20.45 | 0 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 54,254 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 22 | 471.55 | 0 | 457.16 | 0 | 928.71 | 0 | 0 | 91762 |
36 | 0 | 23.56 | 0 | null | null | 34 | Hyampom | 4,818 | One Year | United States | 5312-TSZVC | Stayed | 0 | 0 | Female | 0 | null | 40.648024, -123.465088 | 40.648024 | -123.465088 | 0 | 19.65 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 268 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 15 | 270.6 | 0 | 353.4 | 0 | 624 | 0 | 0 | 96046 |
35 | 0 | 14.91 | 0 | null | null | 24 | San Fernando | 3,392 | Two Year | United States | 5296-BFCYD | Stayed | 1 | 0 | Male | 0 | null | 34.286131, -118.435969 | 34.286131 | -118.435969 | 1 | 20.1 | 0 | 2 | 4 | null | 0 | 0 | 1 | 1 | Mailed Check | 1 | 33,389 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 46 | 936.85 | 0 | 685.86 | 0 | 1,622.71 | 0 | 0 | 91340 |
47 | 0 | 44.09 | 0 | null | null | 72 | North Highlands | 5,774 | Month-to-Month | United States | 2592-YKDIF | Joined | 0 | 0 | Female | 0 | null | 38.671295, -121.388251 | 38.671295 | -121.388251 | 0 | 20.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 32,202 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 20.35 | 0 | 44.09 | 0 | 64.44 | 0 | 0 | 95660 |
62 | 0 | 17.17 | 0 | null | null | 43 | Chatsworth | 2,916 | One Year | United States | 7369-TRPFD | Stayed | 0 | 0 | Male | 0 | null | 34.294142, -118.603883 | 34.294142 | -118.603883 | 0 | 18.8 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 35,325 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 19 | 279.2 | 0 | 326.23 | 0 | 605.43 | 0 | 0 | 91311 |
37 | 29 | 46.44 | 0 | null | null | 45 | San Jose | 5,189 | One Year | United States | 1229-RCALF | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.311088, -121.961786 | 37.311088 | -121.961786 | 1 | 115 | 1 | 0 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 29,914 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 64 | 7,396.15 | 0 | 2,972.16 | 0 | 10,368.31 | 0 | 1 | 95117 |
51 | 28 | 43.49 | 0 | null | null | 33 | Graton | 5,456 | Month-to-Month | United States | 0599-XNYDO | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.434362, -122.86891 | 38.434362 | -122.86891 | 1 | 69.8 | 0 | 0 | 0 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 390 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 20 | 1,540.35 | 0 | 869.8 | 0 | 2,410.15 | 0 | 1 | 95444 |
46 | 24 | 12.97 | 0 | null | null | 26 | Guadalupe | 3,387 | One Year | United States | 2896-TBNBE | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.936, -120.594655 | 34.936 | -120.594655 | 1 | 80.8 | 0 | 0 | 5 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 5,726 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 40 | 3,132.75 | 0 | 518.8 | 0 | 3,651.55 | 0 | 1 | 93434 |
27 | 0 | 26.33 | 0 | null | null | 56 | Garberville | 5,756 | Month-to-Month | United States | 9277-JOOMO | Joined | 0 | 0 | Female | 0 | null | 40.057784, -123.679461 | 40.057784 | -123.679461 | 0 | 24.6 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 2,423 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 3 | 86.35 | 0 | 78.99 | 0 | 165.34 | 1 | 0 | 95542 |
49 | 14 | 11.12 | 1 | Competitor | Competitor made better offer | 68 | Fallbrook | 2,887 | Month-to-Month | United States | 2957-LOLHO | Churned | 0 | 0 | Male | 1 | DSL | 33.362575, -117.299644 | 33.362575 | -117.299644 | 0 | 45.4 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 42,239 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 12 | 518.9 | 0 | 133.44 | 0 | 652.34 | 0 | 1 | 92028 |
36 | 8 | 6.86 | 1 | Other | Don't know | 65 | Los Angeles | 5,091 | Month-to-Month | United States | 1120-BMWUB | Churned | 0 | 0 | Female | 1 | DSL | 33.987945, -118.370442 | 33.987945 | -118.370442 | 0 | 53.9 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 1 | 8,115 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 16 | 834.15 | 40 | 109.76 | 0 | 983.91 | 0 | 0 | 90056 |
35 | 17 | 36.84 | 1 | Price | Price too high | 91 | Green Valley Lake | 4,154 | Month-to-Month | United States | 7479-NITWS | Churned | 0 | 1 | Male | 1 | Fiber Optic | 34.244411, -117.072654 | 34.244411 | -117.072654 | 0 | 89.35 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 317 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 7 | 631.85 | 60 | 257.88 | 0 | 949.73 | 0 | 0 | 92341 |
46 | 0 | 37.83 | 0 | null | null | 20 | San Francisco | 4,890 | Two Year | United States | 7602-DBTOU | Stayed | 0 | 0 | Female | 0 | null | 37.776718, -122.495781 | 37.776718 | -122.495781 | 1 | 19.6 | 0 | 0 | 2 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 42,476 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 71 | 1,416.5 | 0 | 2,685.93 | 0 | 4,102.43 | 0 | 0 | 94121 |
24 | 41 | 41.8 | 1 | Competitor | Competitor made better offer | 76 | Temecula | 4,161 | One Year | United States | 2037-XJFUP | Churned | 0 | 1 | Male | 1 | Fiber Optic | 33.507255, -117.029473 | 33.507255 | -117.029473 | 1 | 95.8 | 0 | 0 | 1 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 46,171 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 33 | 3,036.75 | 60 | 1,379.4 | 0 | 4,476.15 | 1 | 0 | 92592 |
44 | 26 | 16.39 | 0 | null | null | 53 | Glendale | 4,494 | One Year | United States | 6408-OTUBZ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.195386, -118.238508 | 34.195386 | -118.238508 | 0 | 104.55 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 16,910 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 66 | 6,779.05 | 0 | 1,081.74 | 0 | 7,860.79 | 0 | 1 | 91208 |
64 | 0 | 26.26 | 0 | null | null | 20 | Fresno | 2,782 | Two Year | United States | 2333-KWEWW | Stayed | 0 | 0 | Male | 0 | null | 36.732694, -119.783786 | 36.732694 | -119.783786 | 0 | 20.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 6,848 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 18 | 388.6 | 0 | 472.68 | 0 | 861.28 | 0 | 0 | 93721 |
27 | 0 | 45.86 | 0 | null | null | 68 | Los Altos | 3,061 | Month-to-Month | United States | 8620-RJPZN | Joined | 0 | 0 | Female | 0 | null | 37.349546, -122.134356 | 37.349546 | -122.134356 | 0 | 20.7 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 18,486 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 20.7 | 0 | 45.86 | 0 | 66.56 | 1 | 0 | 94022 |
59 | 21 | 0 | 0 | null | null | 79 | Angels Camp | 2,454 | Month-to-Month | United States | 8807-ARQET | Stayed | 0 | 0 | Female | 1 | Cable | 38.071327, -120.632221 | 38.071327 | -120.632221 | 0 | 40.35 | 0 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Bank Withdrawal | 0 | 4,264 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 41 | 1,677.85 | 0 | 0 | 0 | 1,677.85 | 0 | 1 | 95222 |
57 | 20 | 44.81 | 0 | null | null | 34 | Parlier | 3,463 | Month-to-Month | United States | 0289-IVARM | Stayed | 0 | 1 | Female | 1 | DSL | 36.622237, -119.521126 | 36.622237 | -119.521126 | 0 | 60.55 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 12,587 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 35 | 1,982.6 | 0 | 1,568.35 | 0 | 3,550.95 | 0 | 1 | 93648 |
36 | 30 | 36.93 | 0 | null | null | 34 | Olivehurst | 4,572 | One Year | United States | 1921-KYSAY | Stayed | 0 | 1 | Female | 1 | DSL | 39.082568, -121.55325 | 39.082568 | -121.55325 | 0 | 68.6 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 6,439 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 41 | 2,877.05 | 0 | 1,514.13 | 0 | 4,391.18 | 0 | 1 | 95961 |
47 | 7 | 21.3 | 0 | null | null | 27 | Burson | 3,527 | Month-to-Month | United States | 8654-DHAOW | Joined | 0 | 0 | Female | 1 | DSL | 38.183918, -120.898817 | 38.183918 | -120.898817 | 0 | 54.15 | 1 | 0 | 0 | Offer E | 1 | 0 | 0 | 0 | Credit Card | 1 | 27 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 2 | 101.65 | 10 | 42.6 | 0 | 154.25 | 0 | 0 | 95225 |
55 | 0 | 35.34 | 0 | null | null | 32 | Fresno | 5,887 | Two Year | United States | 2143-LJULT | Stayed | 0 | 0 | Female | 0 | null | 36.841655, -119.797113 | 36.841655 | -119.797113 | 1 | 25.25 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 3,258 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 67 | 1,733.15 | 0 | 2,367.78 | 0 | 4,100.93 | 0 | 0 | 93650 |
45 | 10 | 0 | 0 | null | null | 24 | San Francisco | 4,266 | Two Year | United States | 4079-WWQQQ | Stayed | 0 | 1 | Male | 1 | Cable | 37.74441, -122.486764 | 37.74441 | -122.486764 | 0 | 65.55 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 0 | 42,959 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 72 | 4,807.45 | 0 | 0 | 0 | 4,807.45 | 0 | 1 | 94116 |
22 | 52 | 23.09 | 1 | Other | Poor expertise of online support | 72 | Sun City | 2,568 | Month-to-Month | United States | 8397-MVTAZ | Churned | 0 | 1 | Male | 1 | Fiber Optic | 33.69887, -117.25071 | 33.69887 | -117.25071 | 1 | 100.05 | 1 | 0 | 2 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 13,151 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 34 | 3,480 | 20 | 785.06 | 0 | 4,285.06 | 1 | 0 | 92587 |
32 | 0 | 2.52 | 0 | null | null | 63 | Fields Landing | 5,359 | Two Year | United States | 5158-RIVOP | Stayed | 1 | 0 | Female | 0 | null | 40.726949, -124.217378 | 40.726949 | -124.217378 | 1 | 20.9 | 0 | 1 | 3 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 228 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 11 | 202.3 | 0 | 27.72 | 0 | 230.02 | 0 | 0 | 95537 |
45 | 16 | 22.22 | 0 | null | null | 79 | Riverside | 6,174 | Two Year | United States | 4012-YCFAI | Stayed | 0 | 0 | Male | 1 | DSL | 33.885499, -117.324959 | 33.885499 | -117.324959 | 1 | 61.35 | 0 | 0 | 5 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 17,147 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 60 | 3,766.2 | 0 | 1,333.2 | 0 | 5,099.4 | 0 | 1 | 92508 |
53 | 19 | 3.3 | 0 | null | null | 49 | Simi Valley | 4,103 | One Year | United States | 8849-PRIQJ | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 34.296813, -118.685703 | 34.296813 | -118.685703 | 1 | 109.4 | 1 | 2 | 7 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 49,027 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 67 | 7,281.6 | 0 | 221.1 | 38.34 | 7,464.36 | 0 | 1 | 93063 |
33 | 3 | 49.76 | 1 | Competitor | Competitor offered higher download speeds | 89 | Burney | 4,183 | Month-to-Month | United States | 6110-OHIHY | Churned | 0 | 0 | Male | 1 | Fiber Optic | 40.946785, -121.719489 | 40.946785 | -121.719489 | 0 | 79.25 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 4,552 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 3 | 267.6 | 10 | 149.28 | 0 | 426.88 | 0 | 0 | 96013 |
27 | 48 | 5.77 | 0 | null | null | 41 | Long Beach | 5,192 | One Year | United States | 1679-JRFBR | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.864622, -118.179626 | 33.864622 | -118.179626 | 1 | 108.15 | 1 | 0 | 4 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 91,664 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 70 | 7,930.55 | 0 | 403.9 | 0 | 8,334.45 | 1 | 1 | 90805 |
68 | 2 | 40.93 | 1 | Competitor | Competitor made better offer | 93 | San Diego | 3,797 | Month-to-Month | United States | 4690-LLKUA | Churned | 0 | 0 | Male | 1 | DSL | 32.957195, -117.202542 | 32.957195 | -117.202542 | 0 | 45.05 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 28,201 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 17 | 770.6 | 0 | 695.81 | 0 | 1,466.41 | 0 | 1 | 92130 |
44 | 9 | 21.08 | 1 | Competitor | Competitor had better devices | 91 | Los Angeles | 4,747 | Month-to-Month | United States | 5364-XYIRR | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.044639, -118.240413 | 34.044639 | -118.240413 | 1 | 94.65 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 9,732 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 51 | 4,812.75 | 0 | 1,075.08 | 0 | 5,887.83 | 0 | 1 | 90013 |
54 | 6 | 17.47 | 1 | Other | Don't know | 72 | Buttonwillow | 3,016 | Month-to-Month | United States | 2344-JMOGN | Churned | 0 | 1 | Male | 1 | Fiber Optic | 35.451402, -119.488413 | 35.451402 | -119.488413 | 1 | 94.85 | 0 | 0 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 2,078 | 1 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 1 | 9 | 890.6 | 0 | 157.23 | 0 | 1,047.83 | 0 | 1 | 93206 |
26 | 52 | 11.76 | 0 | null | null | 67 | Petaluma | 4,825 | Two Year | United States | 6838-YAUVY | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.237018, -122.77872 | 38.237018 | -122.77872 | 0 | 95.1 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 31,930 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 54 | 5,064.85 | 0 | 635.04 | 0 | 5,699.89 | 1 | 1 | 94952 |
35 | 10 | 11.12 | 0 | null | null | 61 | Los Angeles | 5,540 | Two Year | United States | 3500-NSDOA | Stayed | 0 | 0 | Male | 1 | Cable | 34.008293, -118.346766 | 34.008293 | -118.346766 | 1 | 70.8 | 1 | 0 | 1 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 30,852 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 68 | 4,859.95 | 0 | 756.16 | 0 | 5,616.11 | 0 | 1 | 90008 |
25 | 27 | 19.41 | 0 | null | null | 65 | Los Angeles | 2,725 | Month-to-Month | United States | 6865-JZNKO | Stayed | 0 | 0 | Female | 1 | Cable | 34.127194, -118.295647 | 34.127194 | -118.295647 | 0 | 55.3 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 48,727 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 30 | 1,530.6 | 0 | 582.3 | 0 | 2,112.9 | 1 | 1 | 90027 |
79 | 17 | 9.53 | 1 | Competitor | Competitor made better offer | 90 | San Diego | 4,871 | Month-to-Month | United States | 9490-DFPMD | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.957195, -117.202542 | 32.957195 | -117.202542 | 0 | 84.65 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 28,201 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 1 | 42 | 3,541.35 | 0 | 400.26 | 0 | 3,941.61 | 0 | 1 | 92130 |
46 | 17 | 25.09 | 0 | null | null | 55 | Pacifica | 2,495 | One Year | United States | 7285-KLOTR | Stayed | 0 | 1 | Female | 1 | Cable | 37.573633, -122.455167 | 37.573633 | -122.455167 | 1 | 78.85 | 1 | 0 | 3 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 38,885 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 12 | 876.75 | 0 | 301.08 | 0 | 1,177.83 | 0 | 1 | 94044 |
64 | 19 | 28.63 | 0 | null | null | 46 | Sonora | 4,641 | Two Year | United States | 2925-VDZHY | Stayed | 1 | 1 | Male | 1 | DSL | 37.982716, -120.343732 | 37.982716 | -120.343732 | 1 | 88.7 | 1 | 2 | 1 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 25,340 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 6,501.35 | 0 | 2,061.36 | 0 | 8,562.71 | 0 | 1 | 95370 |
38 | 19 | 32.23 | 0 | null | null | 55 | Glencoe | 6,419 | Two Year | United States | 3831-YCPUO | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 38.358464, -120.579304 | 38.358464 | -120.579304 | 1 | 109.5 | 0 | 1 | 3 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 21 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 7,854.9 | 0 | 2,320.56 | 0 | 10,175.46 | 0 | 1 | 95232 |
62 | 0 | 46.59 | 0 | null | null | 64 | Clearlake Oaks | 5,820 | Month-to-Month | United States | 7617-EYGLW | Joined | 0 | 0 | Male | 0 | null | 39.07116, -122.598542 | 39.07116 | -122.598542 | 0 | 19.45 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 3,684 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.45 | 0 | 46.59 | 0 | 66.04 | 0 | 0 | 95423 |
66 | 28 | 39.49 | 0 | null | null | 57 | Wilmington | 5,291 | One Year | United States | 0100-DUVFC | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.782068, -118.262263 | 33.782068 | -118.262263 | 1 | 104.8 | 1 | 0 | 3 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 53,323 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 1 | 70 | 7,308.95 | 0 | 2,764.3 | 6.11 | 10,067.14 | 0 | 1 | 90744 |
60 | 27 | 6.73 | 0 | null | null | 70 | Los Osos | 4,558 | Month-to-Month | United States | 3347-YJZZE | Stayed | 1 | 1 | Male | 1 | DSL | 35.279984, -120.824288 | 35.279984 | -120.824288 | 1 | 80.1 | 1 | 2 | 6 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 14,859 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 29 | 2,211.8 | 0 | 195.17 | 0 | 2,406.97 | 0 | 1 | 93402 |
21 | 71 | 40.77 | 0 | null | null | 40 | Whitmore | 6,116 | Two Year | United States | 3795-CAWEX | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 40.637105, -121.906949 | 40.637105 | -121.906949 | 1 | 116.55 | 1 | 2 | 5 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 843 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 70 | 8,152.3 | 0 | 2,853.9 | 0 | 11,006.2 | 1 | 1 | 96096 |
37 | 13 | 10.74 | 0 | null | null | 71 | Santa Monica | 4,864 | Month-to-Month | United States | 1376-HHBDV | Stayed | 0 | 0 | Female | 1 | DSL | 34.015481, -118.493231 | 34.015481 | -118.493231 | 0 | 48.8 | 0 | 0 | 0 | Offer C | 0 | 1 | 1 | 0 | Credit Card | 1 | 5,221 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 30 | 1,536.75 | 0 | 322.2 | 0 | 1,858.95 | 0 | 1 | 90401 |