Age
int64 19
80
| Avg Monthly GB Download
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85
| Avg Monthly Long Distance Charges
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50
| Churn
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1
| Churn Category
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values | Churn Reason
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values | Churn Score
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96
| City
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22
| CLTV
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6.5k
| Contract
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values | Country
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value | Customer ID
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values | Dependents
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| Device Protection Plan
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1
| Gender
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values | Internet Service
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1
| Internet Type
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values | Lat Long
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22
| Latitude
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42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
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11
| Offer
stringclasses 5
values | Online Backup
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1
| Online Security
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1
| Paperless Billing
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1
| Partner
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| Payment Method
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values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
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value | Referred a Friend
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1
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int64 1
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1
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value | Streaming Movies
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1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
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12k
| Under 30
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| Unlimited Data
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|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
35 | 23 | 36.13 | 0 | null | null | 79 | Escondido | 5,177 | One Year | United States | 4455-BFSPD | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.141265, -116.967221 | 33.141265 | -116.967221 | 1 | 101.15 | 1 | 0 | 5 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 48,690 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 61 | 6,383.9 | 0 | 2,203.93 | 0 | 8,587.83 | 0 | 1 | 92027 |
56 | 5 | 48.37 | 0 | null | null | 69 | Calistoga | 4,589 | Two Year | United States | 0164-APGRB | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.629618, -122.593216 | 38.629618 | -122.593216 | 0 | 114.9 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 7,384 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 72 | 8,496.7 | 0 | 3,482.64 | 0 | 11,979.34 | 0 | 1 | 94515 |
45 | 19 | 17.26 | 0 | null | null | 37 | Freedom | 3,778 | Month-to-Month | United States | 1482-OXZSY | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 36.936228, -121.785559 | 36.936228 | -121.785559 | 0 | 100.4 | 1 | 0 | 0 | Offer C | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 4,753 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 30 | 2,936.25 | 0 | 517.8 | 0 | 3,454.05 | 0 | 1 | 95019 |
47 | 0 | 41.33 | 0 | null | null | 47 | Mill Valley | 2,691 | One Year | United States | 3486-NPGST | Stayed | 0 | 0 | Female | 0 | null | 37.901371, -122.572024 | 37.901371 | -122.572024 | 0 | 19.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 28,727 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 36 | 620.75 | 0 | 1,487.88 | 0 | 2,108.63 | 0 | 0 | 94941 |
38 | 29 | 0 | 0 | null | null | 77 | Woodland Hills | 5,500 | Two Year | United States | 0230-WEQUW | Stayed | 0 | 1 | Male | 1 | DSL | 34.153733, -118.593408 | 34.153733 | -118.593408 | 1 | 56.6 | 0 | 0 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 0 | 25,988 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 66 | 3,789.2 | 0 | 0 | 0 | 3,789.2 | 0 | 1 | 91364 |
57 | 15 | 0 | 0 | null | null | 33 | Wilton | 4,700 | Two Year | United States | 2192-CKRLV | Stayed | 0 | 1 | Female | 1 | DSL | 38.392559, -121.225093 | 38.392559 | -121.225093 | 1 | 49.2 | 0 | 0 | 2 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 0 | 5,889 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 72 | 3,580.95 | 0 | 0 | 0 | 3,580.95 | 0 | 1 | 95693 |
65 | 22 | 28.64 | 0 | null | null | 28 | Stockton | 5,193 | One Year | United States | 2460-NGXBJ | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 37.902422, -121.440029 | 37.902422 | -121.440029 | 1 | 75.2 | 1 | 1 | 8 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 49,657 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 0 | 11 | 775.3 | 0 | 315.04 | 0 | 1,090.34 | 0 | 1 | 95206 |
33 | 0 | 13.13 | 0 | null | null | 27 | Maywood | 4,464 | One Year | United States | 1561-BWHIN | Stayed | 1 | 0 | Male | 0 | null | 33.988572, -118.186565 | 33.988572 | -118.186565 | 1 | 19.8 | 0 | 1 | 1 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 28,094 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 19 | 344.5 | 0 | 249.47 | 0 | 593.97 | 0 | 0 | 90270 |
69 | 19 | 7.74 | 1 | Competitor | Competitor had better devices | 67 | Dana Point | 4,531 | Month-to-Month | United States | 1976-CFOCS | Churned | 0 | 0 | Female | 1 | DSL | 33.477923, -117.705314 | 33.477923 | -117.705314 | 1 | 46 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 27,730 | 0 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 0 | 1 | 46 | 0 | 7.74 | 0 | 53.74 | 0 | 1 | 92629 |
45 | 16 | 0 | 0 | null | null | 24 | Fort Irwin | 5,374 | Two Year | United States | 2162-FRZAA | Stayed | 1 | 1 | Male | 1 | DSL | 35.349241, -116.770281 | 35.349241 | -116.770281 | 1 | 39.35 | 0 | 2 | 7 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 0 | 9,465 | 1 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 63 | 2,395.05 | 0 | 0 | 0 | 2,395.05 | 0 | 1 | 92310 |
36 | 13 | 4.51 | 1 | Price | Price too high | 93 | Sunnyvale | 4,940 | Month-to-Month | United States | 2719-BDAQO | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.378541, -122.020456 | 37.378541 | -122.020456 | 0 | 93.85 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 64,010 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 17 | 1,625.65 | 0 | 76.67 | 0 | 1,702.32 | 0 | 1 | 94086 |
53 | 3 | 1.8 | 0 | null | null | 28 | Blue Lake | 5,385 | Month-to-Month | United States | 6898-MDLZW | Stayed | 0 | 0 | Male | 1 | DSL | 40.94338, -123.831799 | 40.94338 | -123.831799 | 0 | 53.75 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 1 | 1,584 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 12 | 648.65 | 0 | 21.6 | 0 | 670.25 | 0 | 1 | 95525 |
71 | 25 | 36.71 | 0 | null | null | 40 | Santa Ysabel | 5,084 | Month-to-Month | United States | 5647-FXOTP | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.174725, -116.743329 | 33.174725 | -116.743329 | 1 | 105.9 | 1 | 0 | 1 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,143 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 1 | 1 | 60 | 6,401.25 | 110 | 2,202.6 | 0 | 8,713.85 | 0 | 0 | 92070 |
80 | 21 | 21.37 | 0 | null | null | 41 | Menlo Park | 3,533 | Month-to-Month | United States | 2077-MPJQO | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.449551, -122.183762 | 37.449551 | -122.183762 | 1 | 75.4 | 1 | 0 | 2 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 39,062 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 7 | 533.05 | 0 | 149.59 | 0 | 682.64 | 0 | 1 | 94025 |
37 | 0 | 24.89 | 0 | null | null | 66 | Summerland | 4,194 | Month-to-Month | United States | 5396-IZEPB | Stayed | 0 | 0 | Male | 0 | null | 34.420998, -119.60137 | 34.420998 | -119.60137 | 0 | 19.7 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 576 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 9 | 180.7 | 0 | 224.01 | 0 | 404.71 | 0 | 0 | 93067 |
45 | 26 | 15.23 | 0 | null | null | 30 | Burnt Ranch | 4,675 | Two Year | United States | 9499-XPZXM | Stayed | 0 | 0 | Female | 1 | DSL | 40.854512, -123.450097 | 40.854512 | -123.450097 | 1 | 64.75 | 1 | 0 | 7 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 485 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 72 | 4,804.75 | 0 | 1,096.56 | 0 | 5,901.31 | 0 | 1 | 95527 |
38 | 16 | 0 | 0 | null | null | 36 | Grand Terrace | 3,194 | Month-to-Month | United States | 6661-EIPZC | Stayed | 1 | 0 | Female | 1 | DSL | 34.029175, -117.307211 | 34.029175 | -117.307211 | 1 | 29.5 | 0 | 1 | 6 | null | 0 | 0 | 1 | 1 | Credit Card | 0 | 11,024 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 48 | 1,423.05 | 0 | 0 | 0 | 1,423.05 | 0 | 1 | 92313 |
36 | 57 | 28.47 | 0 | null | null | 61 | Compton | 5,737 | Two Year | United States | 2599-CIPQE | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 33.88151, -118.234451 | 33.88151 | -118.234451 | 1 | 109.3 | 0 | 3 | 4 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 47,305 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 71 | 7,782.85 | 70 | 2,021.37 | 0 | 9,874.22 | 0 | 0 | 90220 |
35 | 19 | 34.53 | 0 | null | null | 41 | Long Beach | 5,647 | One Year | United States | 5149-QYTTU | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 33.771612, -118.143866 | 33.771612 | -118.143866 | 1 | 95.15 | 1 | 1 | 3 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 19,034 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 71 | 6,770.85 | 0 | 2,451.63 | 0 | 9,222.48 | 0 | 0 | 90814 |
28 | 48 | 10.06 | 0 | null | null | 33 | Pollock Pines | 3,885 | Month-to-Month | United States | 3088-LHEFH | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.733908, -120.453416 | 38.733908 | -120.453416 | 0 | 79 | 1 | 0 | 0 | Offer D | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 8,577 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 11 | 929.3 | 0 | 110.66 | 0 | 1,039.96 | 1 | 1 | 95726 |
55 | 20 | 39.32 | 0 | null | null | 36 | Covina | 5,034 | One Year | United States | 8738-JOKAR | Stayed | 0 | 0 | Female | 1 | Cable | 34.097345, -117.906736 | 34.097345 | -117.906736 | 0 | 67.7 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 1 | 33,817 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 42 | 2,882.25 | 0 | 1,651.44 | 0 | 4,533.69 | 0 | 1 | 91722 |
26 | 19 | 28.77 | 1 | Competitor | Competitor made better offer | 73 | San Diego | 4,939 | Month-to-Month | United States | 0219-YTZUE | Churned | 0 | 1 | Male | 1 | Fiber Optic | 32.85723, -117.209769 | 32.85723 | -117.209774 | 1 | 84.8 | 1 | 0 | 5 | Offer E | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 34,902 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 1 | 0 | 4 | 371.9 | 0 | 115.08 | 0 | 486.98 | 1 | 1 | 92122 |
21 | 82 | 42.58 | 0 | null | null | 41 | Gilroy | 5,036 | Month-to-Month | United States | 0377-JBKKT | Stayed | 1 | 0 | Male | 1 | DSL | 37.03889, -121.528955 | 37.03889 | -121.528955 | 1 | 57.95 | 0 | 3 | 9 | Offer D | 1 | 1 | 1 | 1 | Credit Card | 1 | 49,968 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 1 | 0 | 22 | 1,271.8 | 0 | 936.76 | 0 | 2,208.56 | 1 | 1 | 95020 |
44 | 23 | 0 | 0 | null | null | 27 | Westport | 6,018 | Month-to-Month | United States | 9074-KGVOX | Stayed | 1 | 0 | Male | 1 | DSL | 39.724433, -123.767578 | 39.724433 | -123.767578 | 1 | 39.45 | 0 | 3 | 10 | null | 0 | 1 | 1 | 1 | Credit Card | 0 | 309 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 50 | 2,021.35 | 0 | 0 | 0 | 2,021.35 | 0 | 1 | 95488 |
44 | 0 | 35.86 | 0 | null | null | 79 | Novato | 3,071 | One Year | United States | 3594-BDSOA | Stayed | 0 | 0 | Female | 0 | null | 38.112166, -122.634384 | 38.112166 | -122.634384 | 1 | 20.4 | 0 | 0 | 6 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 24,741 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 24 | 482.8 | 0 | 860.64 | 0 | 1,343.44 | 0 | 0 | 94947 |
35 | 0 | 34.79 | 1 | Competitor | Competitor made better offer | 84 | Bolinas | 5,890 | Month-to-Month | United States | 6121-VZNQB | Churned | 0 | 0 | Female | 0 | null | 37.943087, -122.72379 | 37.943087 | -122.72379 | 0 | 19.1 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 1,573 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 19.1 | 0 | 34.79 | 0 | 53.89 | 0 | 0 | 94924 |
22 | 59 | 18.7 | 0 | null | null | 26 | Penryn | 5,694 | Month-to-Month | United States | 1728-BQDMA | Joined | 0 | 0 | Female | 1 | DSL | 38.859093, -121.182872 | 38.859093 | -121.182872 | 0 | 44.45 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 2,048 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 82.7 | 0 | 37.4 | 0 | 120.1 | 1 | 1 | 95663 |
75 | 26 | 0 | 1 | Other | Poor expertise of online support | 91 | Reseda | 4,972 | Month-to-Month | United States | 6702-OHFWR | Churned | 0 | 1 | Male | 1 | DSL | 34.200175, -118.540958 | 34.200175 | -118.540958 | 0 | 43.3 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Bank Withdrawal | 0 | 68,018 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 0 | 1 | 43.3 | 0 | 0 | 0 | 43.3 | 0 | 1 | 91335 |
76 | 22 | 19.18 | 1 | Dissatisfaction | Network reliability | 81 | Bayside | 2,508 | Month-to-Month | United States | 3372-KWFBM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 40.825486, -124.049485 | 40.825486 | -124.049485 | 0 | 86.6 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,689 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 1 | 16 | 1,281 | 0 | 306.88 | 0 | 1,587.88 | 0 | 1 | 95524 |
79 | 29 | 23.33 | 0 | null | null | 63 | Glenn | 6,020 | Two Year | United States | 1728-CXQBE | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 39.597975, -122.032248 | 39.597975 | -122.032248 | 1 | 94.25 | 1 | 0 | 9 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,454 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 0 | 64 | 6,081.4 | 0 | 1,493.12 | 0 | 7,574.52 | 0 | 1 | 95943 |
70 | 20 | 44.08 | 0 | null | null | 69 | San Jose | 5,527 | One Year | United States | 3452-ABWRL | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.424655, -121.74841 | 37.424655 | -121.74841 | 0 | 86.05 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 40,568 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 1 | 47 | 3,865.6 | 0 | 2,071.76 | 0 | 5,937.36 | 0 | 1 | 95132 |
53 | 11 | 46.49 | 0 | null | null | 43 | Winchester | 4,625 | One Year | United States | 1136-XGEQU | Stayed | 0 | 1 | Female | 1 | DSL | 33.657433, -117.04254 | 33.657433 | -117.04254 | 1 | 84.15 | 1 | 0 | 9 | Offer B | 1 | 0 | 1 | 1 | Credit Card | 1 | 4,093 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 50 | 4,164.4 | 0 | 2,324.5 | 0 | 6,488.9 | 0 | 1 | 92596 |
56 | 15 | 20.27 | 0 | null | null | 30 | Marina Del Rey | 3,192 | Two Year | United States | 8434-PNQZX | Stayed | 0 | 1 | Female | 1 | DSL | 33.977468, -118.445475 | 33.977468 | -118.445475 | 0 | 78.45 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Credit Card | 1 | 18,058 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 42 | 3,373.4 | 0 | 851.34 | 0 | 4,224.74 | 0 | 1 | 90292 |
40 | 23 | 0 | 0 | null | null | 43 | Marysville | 3,970 | Month-to-Month | United States | 9754-CLVZW | Stayed | 1 | 0 | Female | 1 | Cable | 39.19514, -121.503883 | 39.19514 | -121.503883 | 1 | 38.85 | 0 | 3 | 4 | Offer C | 1 | 1 | 0 | 1 | Credit Card | 0 | 38,091 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 26 | 1,025.15 | 30 | 0 | 0 | 1,055.15 | 0 | 0 | 95901 |
42 | 13 | 14.7 | 1 | Competitor | Competitor had better devices | 91 | Valley Ford | 2,960 | Month-to-Month | United States | 3097-NNSPB | Churned | 0 | 0 | Female | 1 | DSL | 38.339996, -122.935056 | 38.339996 | -122.935056 | 0 | 49.05 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Credit Card | 1 | 66 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 2 | 91.1 | 40 | 29.4 | 0 | 160.5 | 0 | 0 | 94972 |
53 | 0 | 31.26 | 0 | null | null | 54 | Adelanto | 5,403 | Month-to-Month | United States | 3486-KHMLI | Stayed | 1 | 0 | Male | 0 | null | 34.667815, -117.536183 | 34.667815 | -117.536183 | 0 | 24.7 | 1 | 1 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 18,980 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 21 | 467.15 | 0 | 656.46 | 0 | 1,123.61 | 0 | 0 | 92301 |
22 | 0 | 2.44 | 0 | null | null | 71 | Glendale | 4,529 | Two Year | United States | 9257-AZMTZ | Stayed | 1 | 0 | Female | 0 | null | 34.13658, -118.245839 | 34.13658 | -118.245839 | 1 | 20.1 | 0 | 1 | 10 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 41,390 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 52 | 1,078.75 | 0 | 126.88 | 17.05 | 1,188.58 | 1 | 0 | 91205 |
32 | 0 | 48.41 | 0 | null | null | 43 | Santa Cruz | 5,293 | One Year | United States | 8717-VCTXJ | Stayed | 0 | 0 | Male | 0 | null | 37.031404, -121.981865 | 37.031404 | -121.981865 | 0 | 19.55 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 8,365 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 42 | 839.4 | 0 | 2,033.22 | 12.16 | 2,860.46 | 0 | 0 | 95065 |
49 | 0 | 24.53 | 0 | null | null | 23 | Oroville | 5,967 | Month-to-Month | United States | 1925-GMVBW | Stayed | 0 | 0 | Female | 0 | null | 39.624561, -121.552866 | 39.624561 | -121.552866 | 0 | 20.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 17,782 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 5 | 96.1 | 0 | 122.65 | 0 | 218.75 | 0 | 0 | 95965 |
24 | 47 | 9.97 | 0 | null | null | 23 | La Mirada | 4,999 | Month-to-Month | United States | 2507-QZPQS | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.902045, -118.008961 | 33.902045 | -118.008961 | 0 | 95.7 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 47,568 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 15 | 1,451.1 | 0 | 149.55 | 0 | 1,600.65 | 1 | 1 | 90638 |
41 | 27 | 47.48 | 0 | null | null | 72 | Kelseyville | 5,905 | One Year | United States | 2931-XIQBR | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 38.93496, -122.792243 | 38.93496 | -122.792243 | 1 | 103.05 | 0 | 3 | 7 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 9,902 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 50 | 5,153.5 | 0 | 2,374 | 0 | 7,527.5 | 0 | 1 | 95451 |
75 | 29 | 17.65 | 0 | null | null | 39 | Pioneertown | 5,570 | Month-to-Month | United States | 2786-GCDPI | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.201108, -116.593456 | 34.201108 | -116.593456 | 0 | 104.95 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 354 | 1 | Q3 | 0 | 5 | 1 | California | 1 | 0 | 1 | 50 | 5,222.35 | 0 | 882.5 | 0 | 6,104.85 | 0 | 1 | 92268 |
64 | 12 | 0 | 1 | Competitor | Competitor offered more data | 92 | Aptos | 4,044 | Month-to-Month | United States | 2027-OAQQC | Churned | 0 | 1 | Female | 1 | DSL | 37.013471, -121.877877 | 37.013471 | -121.877877 | 0 | 49.05 | 0 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 24,227 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 43 | 2,076.2 | 0 | 0 | 20.29 | 2,055.91 | 0 | 1 | 95003 |
63 | 0 | 44.53 | 0 | null | null | 29 | Palmdale | 2,642 | Month-to-Month | United States | 7706-DZNKK | Stayed | 0 | 0 | Male | 0 | null | 34.613476, -118.256358 | 34.613476 | -118.256358 | 0 | 20.45 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 34,045 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 11 | 237.3 | 0 | 489.83 | 0 | 727.13 | 0 | 0 | 93551 |
58 | 0 | 48.56 | 0 | null | null | 59 | Topanga | 4,681 | Two Year | United States | 2418-TPEUN | Stayed | 1 | 0 | Female | 0 | null | 34.115192, -118.61017 | 34.115192 | -118.61017 | 1 | 19.8 | 0 | 1 | 2 | Offer B | 0 | 0 | 1 | 1 | Credit Card | 1 | 5,451 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 56 | 1,119.9 | 0 | 2,719.36 | 0 | 3,839.26 | 0 | 0 | 90290 |
68 | 25 | 38.5 | 0 | null | null | 64 | Knights Landing | 5,129 | Two Year | United States | 2988-GBIVW | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.875508, -121.765866 | 38.875508 | -121.765866 | 1 | 90.85 | 1 | 0 | 10 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,793 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 0 | 70 | 6,470.1 | 0 | 2,695 | 0 | 9,165.1 | 0 | 1 | 95645 |
37 | 9 | 11.35 | 1 | Attitude | Attitude of support person | 77 | Covina | 5,687 | Month-to-Month | United States | 0322-YINQP | Churned | 0 | 0 | Male | 1 | DSL | 34.084747, -117.886844 | 34.084747 | -117.886844 | 0 | 48.55 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 17,554 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 48.55 | 0 | 11.35 | 0 | 59.9 | 0 | 1 | 91723 |
65 | 22 | 25.19 | 0 | null | null | 60 | San Miguel | 3,594 | Two Year | United States | 2573-GYRUU | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 35.886767, -120.608661 | 35.886767 | -120.608661 | 1 | 91.05 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 2,666 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 0 | 48 | 4,370.75 | 0 | 1,209.12 | 0 | 5,579.87 | 0 | 1 | 93451 |
24 | 51 | 48.1 | 0 | null | null | 23 | Canoga Park | 4,106 | One Year | United States | 7100-FQPRV | Stayed | 0 | 0 | Male | 1 | DSL | 34.19829, -118.602203 | 34.19829 | -118.602203 | 1 | 71.9 | 1 | 0 | 5 | Offer B | 0 | 1 | 1 | 1 | Credit Card | 1 | 23,519 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 43 | 3,173.35 | 0 | 2,068.3 | 0 | 5,241.65 | 1 | 1 | 91303 |
57 | 0 | 27.37 | 0 | null | null | 57 | Wofford Heights | 4,462 | Month-to-Month | United States | 7874-ECPQJ | Stayed | 1 | 0 | Female | 0 | null | 35.690535, -118.552784 | 35.690535 | -118.552784 | 0 | 20.05 | 0 | 2 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 2,515 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 4 | 85.5 | 0 | 109.48 | 0 | 194.98 | 0 | 0 | 93285 |
69 | 9 | 17.87 | 1 | Competitor | Competitor offered more data | 96 | Sacramento | 5,748 | Month-to-Month | United States | 9776-CLUJA | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.486502, -121.334051 | 38.486502 | -121.334051 | 1 | 77.5 | 1 | 0 | 1 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 11,396 | 0 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 0 | 51 | 3,807.35 | 0 | 911.37 | 0 | 4,718.72 | 0 | 1 | 95829 |
30 | 0 | 25.98 | 0 | null | null | 75 | Deer Park | 4,386 | Two Year | United States | 4883-KCPZJ | Stayed | 1 | 0 | Female | 0 | null | 38.554383, -122.474773 | 38.554383 | -122.474773 | 1 | 25.25 | 1 | 3 | 9 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 223 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 22 | 555.4 | 0 | 571.56 | 0 | 1,126.96 | 0 | 0 | 94576 |
42 | 24 | 5.68 | 0 | null | null | 64 | Carmel By The Sea | 5,718 | Two Year | United States | 9405-GPBBG | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 36.554618, -121.922239 | 36.554618 | -121.922239 | 0 | 110.5 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 2,966 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 64 | 7,069.25 | 60 | 363.52 | 0 | 7,492.77 | 0 | 0 | 93921 |
76 | 22 | 3.66 | 0 | null | null | 32 | Los Angeles | 4,745 | Month-to-Month | United States | 9699-UBQFS | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.108833, -118.229715 | 34.108833 | -118.229715 | 1 | 94.5 | 1 | 0 | 4 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 47,534 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 43 | 4,156.8 | 0 | 157.38 | 0 | 4,314.18 | 0 | 1 | 90065 |
56 | 18 | 48.68 | 0 | null | null | 49 | Sonora | 5,233 | Month-to-Month | United States | 0428-IKYCP | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.982716, -120.343732 | 37.982716 | -120.343732 | 1 | 87 | 0 | 0 | 9 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 25,340 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 22 | 1,850.65 | 0 | 1,070.96 | 0 | 2,921.61 | 0 | 1 | 95370 |
27 | 0 | 39.39 | 0 | null | null | 63 | San Jose | 2,706 | Month-to-Month | United States | 4860-YZGZM | Stayed | 0 | 0 | Male | 0 | null | 37.316146, -121.936285 | 37.316146 | -121.936285 | 0 | 20 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 32,804 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 10 | 185.4 | 0 | 393.9 | 0 | 579.3 | 1 | 0 | 95128 |
26 | 0 | 42.67 | 0 | null | null | 47 | Stevenson Ranch | 3,153 | Two Year | United States | 2005-DWQZJ | Stayed | 1 | 0 | Female | 0 | null | 34.364153, -118.615583 | 34.364153 | -118.615583 | 1 | 19.05 | 0 | 1 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 9,937 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 8 | 201.7 | 0 | 341.36 | 0 | 543.06 | 1 | 0 | 91381 |
42 | 0 | 31.49 | 0 | null | null | 77 | Soledad | 5,897 | One Year | United States | 6248-BSHKG | Stayed | 1 | 0 | Male | 0 | null | 36.414216, -121.360597 | 36.414216 | -121.360597 | 1 | 20.4 | 0 | 3 | 7 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 13,003 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 61 | 1,226.45 | 0 | 1,920.89 | 0 | 3,147.34 | 0 | 0 | 93960 |
47 | 0 | 4.53 | 0 | null | null | 46 | Burbank | 5,491 | Month-to-Month | United States | 1984-GPTEH | Stayed | 0 | 0 | Female | 0 | null | 34.169706, -118.323548 | 34.169706 | -118.323548 | 0 | 25.15 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 18,539 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 29 | 702 | 0 | 131.37 | 0 | 833.37 | 0 | 0 | 91506 |
33 | 10 | 18.72 | 0 | null | null | 27 | Susanville | 5,984 | Month-to-Month | United States | 9626-VFRGG | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 40.559177, -120.612113 | 40.559177 | -120.612113 | 0 | 88.5 | 1 | 2 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 19,440 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 41 | 3,645.05 | 0 | 767.52 | 0 | 4,412.57 | 0 | 1 | 96130 |
75 | 24 | 38.59 | 0 | null | null | 50 | Jackson | 4,442 | Two Year | United States | 7924-GJZFI | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.336216, -120.76901 | 38.336216 | -120.76901 | 1 | 69.3 | 0 | 0 | 7 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 6,202 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 25 | 1,813.1 | 0 | 964.75 | 0 | 2,777.85 | 0 | 1 | 95642 |
26 | 59 | 41.05 | 0 | null | null | 48 | Santa Maria | 5,025 | Two Year | United States | 2521-NPUZR | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.95934, -120.490081 | 34.95934 | -120.490081 | 1 | 101 | 0 | 0 | 9 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 43,684 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 70 | 7,085.5 | 0 | 2,873.5 | 0 | 9,959 | 1 | 1 | 93458 |
35 | 27 | 9.74 | 0 | null | null | 67 | San Francisco | 4,275 | Month-to-Month | United States | 4029-HPFVY | Joined | 0 | 0 | Male | 1 | Fiber Optic | 37.781304, -122.461522 | 37.781304 | -122.461522 | 0 | 70.3 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 38,955 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 3 | 220.4 | 0 | 29.22 | 0 | 249.62 | 0 | 1 | 94118 |
48 | 22 | 9.98 | 0 | null | null | 32 | Gualala | 4,115 | Month-to-Month | United States | 6377-WHAOX | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.848082, -123.50608 | 38.848082 | -123.50608 | 1 | 106.15 | 1 | 0 | 5 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,916 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 60 | 6,411.25 | 0 | 598.8 | 0 | 7,010.05 | 0 | 1 | 95445 |
62 | 4 | 0 | 0 | null | null | 32 | Hat Creek | 5,614 | Month-to-Month | United States | 3082-VQXNH | Joined | 0 | 0 | Male | 1 | DSL | 40.789799, -121.474529 | 40.789799 | -121.474529 | 1 | 29.8 | 0 | 0 | 1 | Offer E | 1 | 0 | 0 | 1 | Credit Card | 0 | 397 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 3 | 94.4 | 0 | 0 | 0 | 94.4 | 0 | 1 | 96040 |
43 | 23 | 26.13 | 0 | null | null | 61 | Los Gatos | 3,280 | Month-to-Month | United States | 1689-YQBYY | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 37.222842, -121.988727 | 37.222842 | -121.988727 | 0 | 76.6 | 1 | 1 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 13,290 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 12 | 893 | 0 | 313.56 | 0 | 1,206.56 | 0 | 1 | 95030 |
71 | 3 | 2.26 | 1 | Other | Don't know | 67 | Big Bend | 2,491 | Month-to-Month | United States | 2055-PDADH | Churned | 0 | 0 | Female | 1 | Fiber Optic | 41.096569, -121.879082 | 41.096569 | -121.879082 | 0 | 70.4 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 265 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 3 | 204.7 | 0 | 6.78 | 0 | 211.48 | 0 | 1 | 96011 |
54 | 0 | 37.67 | 0 | null | null | 21 | Garden Grove | 5,137 | Two Year | United States | 4979-HPRFL | Stayed | 1 | 0 | Male | 0 | null | 33.786738, -117.982564 | 33.786738 | -117.982564 | 1 | 24.15 | 1 | 2 | 1 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 31,428 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 56 | 1,402.25 | 0 | 2,109.52 | 29.41 | 3,482.36 | 0 | 0 | 92841 |
24 | 48 | 25.71 | 0 | null | null | 39 | Rancho Palos Verdes | 3,360 | Month-to-Month | United States | 0106-GHRQR | Stayed | 0 | 1 | Male | 1 | DSL | 33.753146, -118.367459 | 33.753146 | -118.367459 | 0 | 71.4 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 41,263 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 16 | 1,212.1 | 0 | 411.36 | 0 | 1,623.46 | 1 | 1 | 90275 |
45 | 0 | 23.95 | 0 | null | null | 52 | Stevenson Ranch | 2,902 | Two Year | United States | 9938-PRCVK | Stayed | 1 | 0 | Female | 0 | null | 34.364153, -118.615583 | 34.364153 | -118.615583 | 1 | 19.7 | 0 | 1 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 9,937 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 41 | 804.25 | 0 | 981.95 | 0 | 1,786.2 | 0 | 0 | 91381 |
68 | 30 | 30.23 | 1 | Competitor | Competitor had better devices | 85 | Shaver Lake | 3,067 | Month-to-Month | United States | 1415-YFWLT | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.223, -119.001021 | 37.223 | -119.001021 | 0 | 89.3 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 642 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 0 | 1 | 1 | 89.3 | 0 | 30.23 | 0 | 119.53 | 0 | 1 | 93664 |
73 | 20 | 34.24 | 0 | null | null | 29 | Riverside | 4,001 | One Year | United States | 5756-OZRIO | Stayed | 0 | 0 | Male | 1 | DSL | 33.9108, -117.398153 | 33.9108 | -117.398153 | 1 | 64.05 | 1 | 0 | 9 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 46,550 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 0 | 61 | 3,902.6 | 0 | 2,088.64 | 0 | 5,991.24 | 0 | 1 | 92504 |
47 | 26 | 32.74 | 1 | Price | Long distance charges | 91 | Quincy | 3,809 | Month-to-Month | United States | 4351-QLCSU | Churned | 0 | 0 | Female | 1 | DSL | 39.971228, -121.041166 | 39.971228 | -121.041166 | 0 | 55 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 6,189 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 1 | 55 | 0 | 32.74 | 0 | 87.74 | 0 | 1 | 95971 |
53 | 10 | 36.82 | 0 | null | null | 65 | Garden Grove | 4,017 | Two Year | United States | 8015-IHCGW | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 33.766476, -117.969795 | 33.766476 | -117.969795 | 1 | 115.5 | 1 | 1 | 1 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 23,481 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 8,425.15 | 0 | 2,651.04 | 42.29 | 11,033.9 | 0 | 1 | 92844 |
37 | 0 | 37.4 | 0 | null | null | 61 | Anaheim | 2,233 | One Year | United States | 4632-PAOYU | Stayed | 1 | 0 | Male | 0 | null | 33.850452, -117.726668 | 33.850452 | -117.726668 | 1 | 19.95 | 0 | 1 | 1 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 19,629 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 22 | 433.5 | 0 | 822.8 | 0 | 1,256.3 | 0 | 0 | 92808 |
42 | 3 | 18.66 | 0 | null | null | 74 | West Hills | 5,945 | Two Year | United States | 9680-NIAUV | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.199787, -118.68493 | 34.199787 | -118.68493 | 1 | 109.7 | 1 | 0 | 7 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 23,637 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 8,129.3 | 0 | 1,343.52 | 0 | 9,472.82 | 0 | 1 | 91307 |
64 | 0 | 35.24 | 0 | null | null | 59 | Woody | 4,517 | Month-to-Month | United States | 2480-JZOSN | Joined | 0 | 0 | Female | 0 | null | 35.710244, -118.881679 | 35.710244 | -118.881679 | 1 | 20.65 | 0 | 0 | 8 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 88 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 1 | 20.65 | 0 | 35.24 | 0 | 55.89 | 0 | 0 | 93287 |
33 | 7 | 21.03 | 0 | null | null | 44 | Wilseyville | 4,423 | One Year | United States | 6994-ORCWG | Stayed | 0 | 0 | Female | 1 | DSL | 38.392686, -120.415951 | 38.392686 | -120.415951 | 0 | 54.25 | 1 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Mailed Check | 1 | 435 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 14 | 773.2 | 0 | 294.42 | 0 | 1,067.62 | 0 | 1 | 95257 |
30 | 0 | 5.84 | 0 | null | null | 75 | Lakewood | 4,484 | Month-to-Month | United States | 5774-XZTQC | Stayed | 1 | 0 | Female | 0 | null | 33.841027, -118.078097 | 33.841027 | -118.078097 | 1 | 20.45 | 0 | 1 | 3 | Offer E | 0 | 0 | 0 | 1 | Credit Card | 1 | 20,890 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 7 | 150.75 | 0 | 40.88 | 0 | 191.63 | 0 | 0 | 90715 |
60 | 0 | 18.14 | 0 | null | null | 35 | Sacramento | 4,220 | One Year | United States | 2122-SZZZD | Stayed | 0 | 0 | Male | 0 | null | 38.646209, -121.52446 | 38.646209 | -121.52446 | 0 | 19.5 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 8,403 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 44 | 835.5 | 0 | 798.16 | 0 | 1,633.66 | 0 | 0 | 95834 |
24 | 76 | 17.18 | 0 | null | null | 68 | Dunlap | 4,850 | One Year | United States | 2040-OBMLJ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 36.789213, -119.140338 | 36.789213 | -119.140338 | 0 | 81.7 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 506 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 31 | 2,548.65 | 0 | 532.58 | 0 | 3,081.23 | 1 | 1 | 93621 |
40 | 23 | 38.22 | 0 | null | null | 72 | Mission Viejo | 5,770 | Two Year | United States | 5494-WOZRZ | Stayed | 0 | 1 | Female | 1 | DSL | 33.60693, -117.644253 | 33.60693 | -117.644253 | 1 | 82 | 0 | 0 | 0 | null | 0 | 1 | 1 | 1 | Credit Card | 1 | 46,227 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 71 | 5,999.85 | 0 | 2,713.62 | 0 | 8,713.47 | 0 | 1 | 92692 |
77 | 29 | 36.78 | 1 | Attitude | Attitude of support person | 71 | Clearlake | 2,097 | Month-to-Month | United States | 6769-DYBQN | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.965804, -122.631779 | 38.965804 | -122.631779 | 0 | 85 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 13,485 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 0 | 46 | 3,969.4 | 0 | 1,691.88 | 0 | 5,661.28 | 0 | 1 | 95422 |
76 | 10 | 47.34 | 1 | Attitude | Attitude of support person | 69 | San Diego | 4,105 | Month-to-Month | United States | 0265-EDXBD | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.85723, -117.209757 | 32.85723 | -117.209774 | 1 | 74.9 | 1 | 0 | 2 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 34,902 | 0 | Q3 | 1 | 2 | 1 | California | 0 | 0 | 0 | 32 | 2,303.35 | 0 | 1,514.88 | 0 | 3,818.23 | 0 | 1 | 92122 |
56 | 0 | 13.51 | 0 | null | null | 79 | Ahwahnee | 2,067 | Month-to-Month | United States | 8749-CLJXC | Joined | 0 | 0 | Male | 0 | null | 37.375816, -119.739935 | 37.375816 | -119.739935 | 0 | 20.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,968 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 20.05 | 0 | 13.51 | 0 | 33.56 | 0 | 0 | 93601 |
33 | 28 | 9.21 | 0 | null | null | 23 | La Puente | 4,616 | One Year | United States | 7820-ZYGNY | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.038983, -117.991372 | 34.038983 | -117.991372 | 0 | 90.45 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 1 | 30,802 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 63 | 5,825.5 | 100 | 580.23 | 0 | 6,505.73 | 0 | 0 | 91746 |
80 | 17 | 14.49 | 0 | null | null | 25 | Laguna Beach | 4,184 | One Year | United States | 4676-MQUEA | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.570023, -117.773669 | 33.570023 | -117.773669 | 1 | 101.9 | 1 | 0 | 9 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 25,206 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 50 | 5,265.5 | 0 | 724.5 | 0 | 5,990 | 0 | 1 | 92651 |
62 | 0 | 28.28 | 0 | null | null | 44 | Anaheim | 2,400 | Month-to-Month | United States | 1423-BMPBQ | Joined | 1 | 0 | Female | 0 | null | 33.850452, -117.726668 | 33.850452 | -117.726668 | 1 | 19 | 0 | 1 | 1 | Offer E | 0 | 0 | 1 | 1 | Credit Card | 1 | 19,629 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 1 | 19 | 0 | 28.28 | 0 | 47.28 | 0 | 0 | 92808 |
63 | 6 | 13.14 | 0 | null | null | 31 | Rancho Palos Verdes | 3,999 | Month-to-Month | United States | 9500-LTVBP | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.753146, -118.367459 | 33.753146 | -118.367459 | 0 | 80.05 | 1 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Credit Card | 1 | 41,263 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 35 | 2,835.9 | 0 | 459.9 | 0 | 3,295.8 | 0 | 1 | 90275 |
22 | 59 | 33.53 | 1 | Competitor | Competitor made better offer | 90 | San Diego | 5,866 | One Year | United States | 4576-CSAJH | Churned | 0 | 0 | Male | 1 | DSL | 32.898613, -117.202937 | 32.898613 | -117.202937 | 0 | 55.15 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 4,258 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 22 | 1,193.05 | 0 | 737.66 | 0 | 1,930.71 | 1 | 1 | 92121 |
53 | 11 | 4.67 | 1 | Attitude | Attitude of support person | 72 | Brea | 3,947 | Month-to-Month | United States | 6086-ESGRL | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.930199, -117.862898 | 33.930199 | -117.862898 | 0 | 80.15 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 34,055 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 1 | 80.15 | 0 | 4.67 | 0 | 84.82 | 0 | 1 | 92821 |
31 | 0 | 18.81 | 0 | null | null | 52 | Aptos | 2,810 | Month-to-Month | United States | 2111-DWYHN | Joined | 0 | 0 | Male | 0 | null | 37.013471, -121.877877 | 37.013471 | -121.877877 | 0 | 21.1 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 24,227 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 21.1 | 0 | 18.81 | 0 | 39.91 | 0 | 0 | 95003 |
45 | 14 | 9.85 | 0 | null | null | 65 | South Gate | 2,719 | One Year | United States | 8952-WCVCD | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.944624, -118.192615 | 33.944624 | -118.192615 | 1 | 104.45 | 0 | 0 | 2 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 96,267 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 41 | 4,162.05 | 0 | 403.85 | 0 | 4,565.9 | 0 | 1 | 90280 |
79 | 24 | 48.02 | 0 | null | null | 73 | Burbank | 4,828 | Month-to-Month | United States | 1028-FFNJK | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.213049, -118.317651 | 34.213049 | -118.317651 | 1 | 101.5 | 1 | 0 | 1 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 25,882 | 1 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 1 | 30 | 2,917.65 | 0 | 1,440.6 | 0 | 4,358.25 | 0 | 1 | 91504 |
77 | 3 | 7.92 | 1 | Other | Moved | 65 | Nipomo | 4,113 | Month-to-Month | United States | 3757-NJYBX | Churned | 0 | 1 | Male | 1 | Fiber Optic | 35.050345, -120.489599 | 35.050345 | -120.489599 | 1 | 106.35 | 1 | 0 | 3 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 15,405 | 0 | Q3 | 1 | 2 | 1 | California | 1 | 0 | 1 | 32 | 3,520.75 | 0 | 253.44 | 0 | 3,774.19 | 0 | 1 | 93444 |
62 | 0 | 7.67 | 0 | null | null | 56 | Alameda | 2,610 | Two Year | United States | 9975-GPKZU | Stayed | 1 | 0 | Male | 0 | null | 37.774633, -122.274434 | 37.774633 | -122.274434 | 1 | 19.75 | 0 | 3 | 0 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 58,555 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 46 | 856.5 | 0 | 352.82 | 0 | 1,209.32 | 0 | 0 | 94501 |
35 | 14 | 11.5 | 0 | null | null | 69 | La Mesa | 4,867 | Month-to-Month | United States | 2215-ZAFGX | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 32.782501, -117.01611 | 32.782501 | -117.01611 | 0 | 85.5 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 24,005 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 9 | 791.7 | 0 | 103.5 | 0 | 895.2 | 0 | 1 | 91942 |
60 | 5 | 20.11 | 0 | null | null | 72 | Firebaugh | 3,613 | Month-to-Month | United States | 9780-FKVVF | Stayed | 0 | 0 | Male | 1 | DSL | 36.785618, -120.625382 | 36.785618 | -120.625382 | 0 | 59.15 | 0 | 0 | 0 | Offer E | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 9,491 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 6 | 336.7 | 0 | 120.66 | 0 | 457.36 | 0 | 1 | 93622 |
76 | 5 | 43.04 | 1 | Competitor | Competitor offered more data | 67 | Hat Creek | 5,915 | Month-to-Month | United States | 2302-ANTDP | Churned | 0 | 1 | Female | 1 | Fiber Optic | 40.789799, -121.474529 | 40.789799 | -121.474529 | 1 | 117.45 | 1 | 0 | 9 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 397 | 1 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 48 | 5,438.9 | 0 | 2,065.92 | 0 | 7,504.82 | 0 | 1 | 96040 |
35 | 11 | 13.68 | 1 | Competitor | Competitor had better devices | 67 | Taft | 4,469 | Month-to-Month | United States | 3211-ILJTT | Churned | 0 | 0 | Male | 1 | Fiber Optic | 35.184837, -119.402525 | 35.184837 | -119.402525 | 1 | 70.4 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 14,937 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 17 | 1,214.05 | 0 | 232.56 | 0 | 1,446.61 | 0 | 1 | 93268 |