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هيطلع مبالغ هذه الامامنا كيف الآن نطلع المعدل للتوزيع سهل هناخد 8940 هذه هنقسمها على الوديعة المرجحة في الزمن 704.8000 بتطلع المعدل بعد الصفر 0114", "tokens": [3224, 8315, 44945, 11242, 25513, 9673, 22488, 1211, 8978, 6024, 110, 27842, 2423, 2407, 16254, 27884, 8978, 6024, 110, 27842, 39896, 9566, 1211, 3615, 3714, 3555, 6027, 17082, 29538, 2423, 10943, 10943, 8315, 9122, 33911, 6024, 48506, 8717, 9566, 1211, 3615, 9673, 22488, 1211, 24976, 2655, 2407, 11622, 40228, 8608, 3224, 1211, 8032, 1863, 47283, 3215, 31877, 5254, 29538, 8032, 1863, 4587, 38251, 11296, 15844, 2423, 2407, 16254, 27884, 9673, 47341, 5016, 3660, 8978, 6024, 110, 27842, 5285, 19, 13, 23, 1360, 39894, 9566, 1211, 3615, 9673, 22488, 1211, 39182, 31767, 5172, 2288, 23185, 7271], "avg_logprob": -0.25358072326829034, "compression_ratio": 1.875, "no_speech_prob": 9.5367431640625e-07, "words": [{"start": 1002.63, "end": 1002.91, "word": "هنا", "probability": 0.857421875}, {"start": 1002.91, "end": 1003.27, "word": " 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4025.18, "end": 4025.72, "word": " يعنى", "probability": 0.80517578125}, {"start": 4025.72, "end": 4026.48, "word": " مرخصش", "probability": 0.59156494140625}, {"start": 4026.48, "end": 4026.98, "word": " كل", "probability": 0.955078125}, {"start": 4026.98, "end": 4027.5, "word": " المطلوب", "probability": 0.80279541015625}, {"start": 4027.5, "end": 4027.94, "word": " زى", "probability": 0.95654296875}, {"start": 4027.94, "end": 4028.14, "word": " وزى", "probability": 0.9012044270833334}, {"start": 4028.14, "end": 4028.32, "word": " الدول", "probability": 0.736572265625}, {"start": 4028.32, "end": 4028.56, "word": " مشكلة", "probability": 0.9127604166666666}, {"start": 4028.56, "end": 4028.62, "word": " فى", "probability": 0.7177734375}, {"start": 4028.62, "end": 4028.94, "word": " تحصيله", "probability": 0.74130859375}], "temperature": 1.0}, {"id": 151, "seek": 405470, "start": 4029.68, "end": 4054.7, "text": "نفس الفكرة واضحة منار نفس الفكرة آخر نقطة لما بد أظهر قيمة المخصص في الميزانية ما بيحمله حساب رخصائر هو الفرق بين المخصص القديم و المخصص الجديد لكن ما يظهر في الميزانية هو المخصص كله اجمعي بالظبط مخصص الدرايب أخر نقطة في مخصص الدرايب", "tokens": [1863, 36178, 27188, 4117, 25720, 4032, 46958, 5016, 3660, 3714, 8315, 2288, 8717, 36178, 27188, 4117, 25720, 19753, 34740, 8717, 47432, 3660, 5296, 15042, 47525, 5551, 19913, 3224, 2288, 12174, 32640, 3660, 9673, 9778, 9381, 9381, 8978, 9673, 1829, 11622, 7649, 10632, 19446, 4724, 1829, 35571, 43761, 11331, 3794, 16758, 12602, 9778, 9381, 16373, 2288, 31439, 27188, 2288, 4587, 49374, 9673, 9778, 9381, 9381, 25062, 16254, 2304, 4032, 9673, 9778, 9381, 9381, 25724, 16254, 3215, 44381, 19446, 7251, 19913, 3224, 2288, 8978, 9673, 1829, 11622, 7649, 10632, 31439, 9673, 9778, 9381, 9381, 28242, 3224, 1975, 7435, 2304, 3615, 1829, 20666, 19913, 3555, 9566, 3714, 9778, 9381, 9381, 32748, 23557, 1829, 3555, 5551, 34740, 8717, 47432, 3660, 8978, 3714, 9778, 9381, 9381, 32748, 23557, 1829, 3555], "avg_logprob": 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"word": " تجارية", "probability": 0.9403076171875}, {"start": 459.7, "end": 460.02, "word": " الشخص", "probability": 0.86865234375}, {"start": 460.02, "end": 461.2, "word": " المستفيد", "probability": 0.9742431640625}, {"start": 461.2, "end": 461.6, "word": " إلى", "probability": 0.72265625}, {"start": 461.6, "end": 462.08, "word": " حساب", "probability": 0.99365234375}, {"start": 462.08, "end": 462.8, "word": " العمولة", "probability": 0.971435546875}, {"start": 462.8, "end": 463.5, "word": " بقيمة", "probability": 0.9599609375}, {"start": 463.5, "end": 464.08, "word": " العمولة", "probability": 0.9886474609375}, {"start": 464.08, "end": 464.24, "word": " اللي", "probability": 0.900634765625}, {"start": 464.24, "end": 464.5, "word": " هي", "probability": 0.93798828125}], "temperature": 1.0}, {"id": 21, "seek": 49228, "start": 466.02, "end": 492.28, "text": "1% يعني 1000 دينار نقطة تانية من السؤال نقطة تانية من السؤال بلغت الكيمبيات المرسلة للفروع للتحصيل", "tokens": [16, 4, 37495, 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حاجة إلى الأموال + +9 +00:00:54,720 --> 00:00:59,420 +الـبنك الإسلامي أيضًا بنفس الخاصية هناك مودعين + +10 +00:00:59,420 --> 00:01:04,020 +وهناك مستثمرين يبحثون عن هذا المال ولكن أسس + +11 +00:01:04,020 --> 00:01:09,020 +التعامل بين الـبنك الإسلامي تختلف اختلافًا جذريًا + +12 +00:01:09,020 --> 00:01:14,460 +عن البنوك التقليدية لماذا؟ سنتناول هذا الموضوع من + +13 +00:01:14,460 --> 00:01:19,840 +جانبين، الـجانب الأول جانب الموارد لو نظرنا إلى جانب + +14 +00:01:19,840 --> 00:01:24,020 +الموارد في الـبنك التقليدي هو عبارة عن حسابات جارية + +15 +00:01:24,020 --> 00:01:30,330 +وعنصر هام ثاني الودائع في الـبنك الإسلامي سيكون + +16 +00:01:30,330 --> 00:01:34,170 +عندي أيضًا حسابات جارية وحيكون عندي حسابات ودائع + +17 +00:01:34,170 --> 00:01:37,910 +هتلاقي نفس المسمى ولكن لو دخلنا في المضمون نعرف + +18 +00:01:37,910 --> 00:01:41,210 +طبيعة هذا المسمى هلاقي في الـبنك الإسلامي الودائع + +19 +00:01:41,210 --> 00:01:46,610 +اسمها ودائع استثمارية مقيدة أو ودائع استثمارية عامة + +20 +00:01:46,610 --> 00:01:50,090 +طيب هذا يعني اختلافنا في الاسم هل اختلاف الاسم في + +21 +00:01:50,090 --> 00:01:56,200 +حد ذاته يكفي؟ لا هناك أكثر من ذلك، العلاقة بين + +22 +00:01:56,200 --> 00:01:59,860 +الـمودع في الـبنك الإسلامي وبين الـبنك نفسه مختلفة + +23 +00:01:59,860 --> 00:02:05,450 +تمام، ننتقل أيضًا إلى جانب الأموال كيف يستخدم + +24 +00:02:05,450 --> 00:02:08,610 +الأموال استخدامات الأموال في الـبنك التقليدي كنا + +25 +00:02:08,610 --> 00:02:12,090 +الـبنك التقليدي يعطي قرض يعطي سلفة يفتح حساب جاري + +26 +00:02:12,090 --> 00:02:16,630 +مدين يعمل خصم كمبيالات هذه الأمور ليست موجودة + +27 +00:02:16,630 --> 00:02:20,970 +إطلاقًا في الـبنك الإسلامي ماذا موجود؟ هناك صيغ + +28 +00:02:20,970 --> 00:02:25,010 +تمويل إسلامية متعارف عليها هي التي يتم تطبيقها في + +29 +00:02:25,010 --> 00:02:28,350 +الـبنك الإسلامي، هذا الكلام إن شاء الله هنتناوله الآن + +30 +00:02:28,350 --> 00:02:32,510 +بعد شوية بالتفصيل بعد ما نتعرف على أهم خصائص الـبنك + +31 +00:02:32,510 --> 00:02:36,890 +الإسلامي عشان ندخل في الموضوع بشكل أسرع شوية، أولًا + +32 +00:02:36,890 --> 00:02:42,130 +أول خاصية من خصائص الـبنك الإسلامي أنه لا يتعامل + +33 +00:02:42,130 --> 00:02:48,110 +بالديون، الديون التي يترتب عليها فوائد يعني معنا + +34 +00:02:48,110 --> 00:02:54,880 +ذلك لا يتعامل بالربا لا أخذ ولا عطاء، لو جينا نتذكر + +35 +00:02:54,880 --> 00:02:57,720 +كده زي ما أخذته في فقه المعاملات الإسلامية إيش هي + +36 +00:02:57,720 --> 00:03:00,720 +الربا؟ إما هو .. إيه هو الربا؟ أنه الربا هو نوعين + +37 +00:03:00,720 --> 00:03:06,760 +إما يكون ربا الديون عن صنفين، وصنفين رئيسيين وبعدين + +38 +00:03:06,760 --> 00:03:12,100 +نفرع منه شوية، أنه ربا الديون ثم ربا .. إيش؟ البيوع + +39 +00:03:12,100 --> 00:03:15,720 +أحسنتوا، إيه هو ربا الديون؟ ربا الديون اللي على + +40 +00:03:15,720 --> 00:03:22,050 +أساس إنه شخص يقترض من شخص آخر مبلغًا، يقوم بإرجاع هذا + +41 +00:03:22,050 --> 00:03:28,350 +المبلغ بزيادة يعني مبلغ مقترض في زيادة عليه في مدة + +42 +00:03:28,350 --> 00:03:32,290 +معينة بعد فترة معينة يعني في أجل معين هذا يسمى ربا + +43 +00:03:32,290 --> 00:03:37,170 +الديون، يعني أساس المعاملة طبيعتها من البداية ربوية + +44 +00:03:37,170 --> 00:03:42,840 +دين مع فائدة مع الأجل الموجود، في معاملة ثانية في + +45 +00:03:42,840 --> 00:03:46,720 +ربا الديون أحيانًا تكون معاملة طبيعتها مش ربوية زي + +46 +00:03:46,720 --> 00:03:49,860 +واحد بيقرض الثاني قرض حسن، عطينا عشر آلاف دينار + +47 +00:03:49,860 --> 00:03:52,860 +بعطيك عشر آلاف دينار بيجي في نهاية المدة بيقولوا + +48 +00:03:52,860 --> 00:03:56,460 +إيه تقضي أم تربّي يعني تقضي المبلغ تدفعه الآن ولا + +49 +00:03:56,460 --> 00:03:59,740 +تربّيه ولا تدفعه إيه فوائد زيادة أصبحت تحولت من + +50 +00:03:59,740 --> 00:04:04,140 +معاملة شرعية حقيقية إسلامية إلى معاملة ربوية، هذا + +51 +00:04:04,140 --> 00:04:06,980 +الربا بيسمّوه ربا الديون، ربا الديون كان موجودًا في + +52 +00:04:06,980 --> 00:04:10,640 +الإسلام حتى صدر الإسلام، حتى نزل القرآن الكريم + +53 +00:04:10,640 --> 00:04:14,100 +بتحريم هذا الربا بالنص القاطع اللي قاله إيش ربنا + +54 +00:04:14,100 --> 00:04:17,740 +قاله وحل الله البيع وحرم الربا، ليش قالوا كده؟ + +55 +00:04:17,740 --> 00:04:20,400 +العرب بيحبوا يجادلوا وبيحبوا يحكوا كثير فقال لك + +56 +00:04:20,400 --> 00:04:22,940 +إنما البيع مثل الربا لكن البيع زي الربا وحقيقة + +57 +00:04:22,940 --> 00:04:26,360 +شكله زي الربا ليه؟ البيع يعتبر يعبر عن زيادة + +58 +00:04:26,360 --> 00:04:31,000 +والربا يعبر عن زيادة، فربنا حسم الموقف فقال للعرب + +59 +00:04:31,000 --> 00:04:33,540 +كثر ما بيجادلوا وقال لك حل الله البيع وحرم الربا + +60 +00:04:33,540 --> 00:04:37,970 +خلاص نص قاطع مش عارف نجادل، نوع ثاني من الربا طبعًا + +61 +00:04:37,970 --> 00:04:42,150 +بيسمّوه ربا البيوع، يعني مترتبة على عملية بيع زي + +62 +00:04:42,150 --> 00:04:46,730 +إيه؟ هو بسبب ربا الفضل وربا النسيئة، يعني ربا الفضل + +63 +00:04:46,730 --> 00:04:50,390 +الفضل معناه الزيادة، يعني واحد بيبيع لواحد شغلة + +64 +00:04:50,390 --> 00:04:54,270 +معينة كده وبيزود عليها من نفس الصنف أو صنف آخر + +65 +00:04:54,270 --> 00:04:59,040 +مختلف زي مثلًا واحد بيبيع كيلو تمر من صنف رديء بكيلو + +66 +00:04:59,040 --> 00:05:03,540 +نص تمر مثلًا من صنف أرضي أو صنف مثلًا أقل من شوية أو + +67 +00:05:03,540 --> 00:05:07,740 +نص كيلو تمر مقابل صنف إيه جيد، يعني في حالة زيادة + +68 +00:05:07,740 --> 00:05:11,620 +على هذا الأمر يسمى ربا الفضل، ربا النسيئة هو الربا + +69 +00:05:11,620 --> 00:05:15,720 +اللي بترتب عليه كلمة نسيئة، نسيئة يعني إيش يعني + +70 +00:05:15,720 --> 00:05:19,040 +مرتبط بأجل معين، يعني اعطيني مثلًا كيلو تمر وبسدد لك + +71 +00:05:19,040 --> 00:05:24,650 +بعد سنة بإيه؟ بنفس التمر، حتى لو كان نفس الجنس إذا + +72 +00:05:24,650 --> 00:05:27,730 +كان الجنس نفسه ولكن هذا يكون بنفس السنة، طبعًا هذا + +73 +00:05:27,730 --> 00:05:31,190 +خطأ ليه؟ لأنه قد ترتب عليه جهل بقيمة السلعة أو ترتب + +74 +00:05:31,190 --> 00:05:34,870 +عليه غبن أو ظلم لطرف دون طرف ثاني، احنا ليس موضوعنا + +75 +00:05:34,870 --> 00:05:37,490 +الآن نبحث في هذا الموضوع ولكن حابب نذكركم بس إيش + +76 +00:05:37,490 --> 00:05:39,790 +أنواع الربا مشان لو حد سألكم تكونوا عارفين إيه + +77 +00:05:39,790 --> 00:05:42,410 +التفاصيل هو ربا ديون وربا بيوع والبيوع هو ربا + +78 +00:05:42,410 --> 00:05:47,030 +الفضل وربا النسيئة، الآن ضمن خصائص الـبنك الإسلامي + +79 +00:05:47,030 --> 00:05:47,490 +أيضًا + +80 +00:05:57,680 --> 00:06:01,980 +الالتزام بقاعدة الحلال والحرام والتوجيه الصحيح + +81 +00:06:01,980 --> 00:06:07,420 +لاستخدامات الأموال، بمعنى أن عندما الـبنك الإسلامي + +82 +00:06:07,420 --> 00:06:12,060 +يتلقى الأموال من المودعين يقوم بتوجيه هذه الأموال + +83 +00:06:12,060 --> 00:06:16,380 +في اتجاه الصحيح، يعني ما نحطش أموال نستثمرها ونعطيها + +84 +00:06:16,380 --> 00:06:20,920 +على شكل مربحات أو مشاركات أو نعطيها قروض في البنوك + +85 +00:06:20,920 --> 00:06:24,300 +التقليدية لشركات السجاير لشركات الخمور لشركات + +86 +00:06:24,300 --> 00:06:28,680 +تتاجر بعمليات محرمة شرعًا، حتى لو كانت فيها شبهة + +87 +00:06:28,680 --> 00:06:31,920 +نبتعد عن المجال الذي فيه نوع من الشبهة، وبالتالي كل + +88 +00:06:31,920 --> 00:06:35,820 +أنشطة الـبنك الإسلامي تحاول دائمًا أن تلتزم بقاعدة + +89 +00:06:35,820 --> 00:06:38,820 +الحلال والحرام والتوجيه الصحيح لاستخدامات هذه + +90 +00:06:38,820 --> 00:06:42,640 +الأموال بحيث أن تستثمر الأموال والودائع المتجمعة + +91 +00:06:42,640 --> 00:06:45,960 +على لدى الـبنك في شكلها ومكانها الصحيح التي تدر + +92 +00:06:45,960 --> 00:06:49,660 +العوائد، وهذه العوائد تكون أيضًا تحمل جانبين إما + +93 +00:06:49,660 --> 00:06:52,920 +جانب الربح أو جانب الخسارة حسب طبيعة الاستثمار + +94 +00:06:52,920 --> 00:06:58,390 +الموجودة، هناك أيضًا خاصية ثالثة للبنك الإسلامي وهو + +95 +00:06:58,390 --> 00:07:01,730 +سمّي الدور الاجتماعي للبنوك الإسلامية، كلمة الدور + +96 +00:07:01,730 --> 00:07:05,270 +الاجتماعي يعني إيش دور الـبنك الإسلامي في عملية + +97 +00:07:05,270 --> 00:07:10,590 +التكافل الاجتماعي ناس عندهم فقراء ناس محتاجين واحد + +98 +00:07:10,590 --> 00:07:13,970 +شخص محتاج أموال معينة وممكن أعطيه قرض حسن ما فيش + +99 +00:07:13,970 --> 00:07:16,970 +دلوقتي أعطيه قرض إيه على طريق .. يعني قرض بدون + +100 +00:07:16,970 --> 00:07:19,890 +فائدة، مش قرض حسن أنه أخذ الفلوس وما يرجعهاش لأ أخذ + +101 +00:07:19,890 --> 00:07:24,100 +الفلوس ويرجعها ولكن بدون أي أي أي زيادة، فالدور + +102 +00:07:24,100 --> 00:07:27,580 +الاجتماعي للبنوك هو دور تكافلي بيحاول يخدم كل أفراد + +103 +00:07:27,580 --> 00:07:32,240 +المجتمع من خلال التكافل الموجود، من خلال منح + +104 +00:07:32,240 --> 00:07:36,420 +القروض الحسنة، من خلال مساعدة الفقراء، من خلال دفع + +105 +00:07:36,420 --> 00:07:39,320 +الزكاة، كل هذا الأمر يقوم فيه الـبنك الإسلامي + +106 +00:07:41,310 --> 00:07:44,190 +القاعدة الرابعة وهي قاعدة مهمة جدًا ويؤسس عليها + +107 +00:07:44,190 --> 00:07:47,410 +كثير من عناصر الفكر المحاسبي في البنوك الإسلامية + +108 +00:07:47,410 --> 00:07:52,350 +وهي قاعدة الـ .. الـ .. الغنم بالغرم، الغنم بالغرم + +109 +00:07:52,350 --> 00:07:55,810 +هذه قاعدة فقهية يؤسس عليها كثير من معاملات الـبنك + +110 +00:07:55,810 --> 00:08:01,270 +الإسلامي، الغنم بالغرم إيه معناه كلمة الغنم؟ الغنم + +111 +00:08:01,270 --> 00:08:05,370 +.. الغنم تعني .. نعم المكسبة تعني الفوز تعني + +112 +00:08:05,370 --> 00:08:10,660 +النجاح، تعني الرفعة، تعني السؤدد، تعني أي عمل من شأنه + +113 +00:08:10,660 --> 00:08:17,000 +هو الكسب، الغرم هو معناه التضحية، الخسارة، الجهد، + +114 +00:08:17,000 --> 00:08:20,800 +العمل، فلا كسب بدون عمل في الإسلام، واحد بيكسب + +115 +00:08:20,800 --> 00:08:24,900 +بدون عمل ما فيش، طيب كيف نسقط هذا على الـبنك الإسلامي؟ + +116 +00:08:24,900 --> 00:08:30,300 +بشكل سريع، أنا مودع أموالي في الـبنك الإسلامي، معنى + +117 +00:08:30,300 --> 00:08:34,060 +ذلك إن أنا أودعت أموالي في هذا الـبنك وبالتالي أنا + +118 +00:08:34,060 --> 00:08:38,440 +دخلت في عنصر مخاطرة، ما عنصر مخاطرة أن الأموال اللي + +119 +00:08:38,440 --> 00:08:42,280 +أودعتها في هذا الـبنك قد تكسب وقد تخسر، أصبح هناك + +120 +00:08:42,280 --> 00:08:45,620 +غنم وهناك غرم، إيش الغرم اللي بدك تبقى إيه لأن + +121 +00:08:45,620 --> 00:08:49,460 +أنا داخل على إيه؟ على علنية الربح وعلنية الخسارة + +122 +00:08:49,460 --> 00:08:53,540 +فأنا بكون خايف أن أموالي تخسر فهذا الغرم، الغرم + +123 +00:08:53,540 --> 00:08:56,240 +هو المكسب اللي يتحقق، طبعًا هذا الكلام موجود كام في + +124 +00:08:56,240 --> 00:09:00,080 +المقاصد 100، موجود حتى في حياتنا الاجتماعية، اللي بيصلي + +125 +00:09:00,080 --> 00:09:02,340 +الصبح واللي بيصوم واللي بيزكي واللي بيعمل هذا + +126 +00:09:02,340 --> 00:09:06,780 +كلها مشقة، هذا غرم، إيش مقابله؟ الفوز به إيش؟ + +127 +00:09:06,780 --> 00:09:09,140 +بالآخر هو الجنة، وهذا الكلام المفروض اللي هنشتغل + +128 +00:09:09,140 --> 00:09:11,900 +عليه إن شاء الله في دنيانا، حتى في الآخر نكسب، + +129 +00:09:11,900 --> 00:09:14,620 +واحد بيشتهد الآن أو بيقرأ كويس، إيش بيصير مصيره في + +130 +00:09:14,620 --> 00:09:17,980 +الآخر؟ بنجح، وهذا الأمر هو واضح، القاطع معروف، + +131 +00:09:17,980 --> 00:09:20,880 +حتى في الفقه الإسلامي، هذا الكلام يؤسس عليه أيضًا + +132 +00:09:20,880 --> 00:09:23,950 +في البنوك الإسلامية، هنرجع للقاعدة هذه إن شاء الله + +133 +00:09:23,950 --> 00:09:26,610 +ونحاول نشرحها كيف بطريقة إسقاط على البنوك الإسلامية + +134 +00:09:26,610 --> 00:09:29,610 +لما نتكلم إن شاء الله عن طبيعة الودائع في هذه + +135 +00:09:29,610 --> 00:09:35,270 +البنوك الآن، مجالات توظيف الأموال، وأساليب قياس + +136 +00:09:35,270 --> 00:09:39,750 +الربح في البنوك الإسلامية، قبل ما أتكلم عن أساليب + +137 +00:09:39,750 --> 00:09:42,870 +قياس الأموال، قياس الربح في البنوك الإسلامية، بدا + +138 +00:09:42,870 --> 00:09:46,250 +أتكلم عن الجانب الأول، وهو جانب الأموال، موارد + +139 +00:09:46,250 --> 00:09:49,930 +الأموال، هنعمل ملاحظات هنا، انتبهوا ليه، كتاب موارد + +140 +00:09:49,930 --> 00:09:52,550 +الأموال في البنوك الإسلامية، إيه شطورة موارد + +141 +00:09:52,550 --> 00:09:58,370 +الأموال؟ في عندي حسابات جارية، وحسابات ودائع + +142 +00:09:58,370 --> 00:10:01,650 +بتلاحظوا + +143 +00:10:01,650 --> 00:10:06,990 +المسمّاة، واحد حسابات جارية، وحسابات ودائع، طب في + +144 +00:10:06,990 --> 00:10:09,670 +البلوك التقليدي أيضًا، هناك حسابات جارية، وهناك + +145 +00:10:09,670 --> 00:10:13,930 +حسابات ودائع، مسمّاة، مش مختلفة، مش مختلفة كثير، ولكن + +146 +00:10:13,930 --> 00:10:17,610 +هنا لما نتكلم عن ودائع، نتكلم عن نوعين من الودائع + +147 +00:10:17,610 --> 00:10:19,530 +واحد اسمه ودائع + +148 +00:10:21,590 --> 00:10:30,270 +عامة، وداعة مقيدة، ووداعة عامة، على المطلقة، بينما + +149 +00:10:30,270 --> 00:10:32,270 +الوداعة اللي كنا أخذناها في البنك التقليدي، كانت + +150 +00:10:32,270 --> 00:10:36,210 +عبارة عن إيش؟ وداعة لأجل، وداعة لمشروع، وداعة توفير، + +151 +00:10:36,210 --> 00:10:40,790 +وداعة كذا كذا، إلى آخره، ناخد الحسابات التجارية قبل + +152 +00:10:40,790 --> 00:10:44,250 +ما نتكلم عن الوداعة، وده بعدين موضوع ثاني، الحسابات + +153 +00:10:44,250 --> 00:10:46,610 +التجارية في البنك الإسلامي، بتضطر تختلف عن الحسابات + +154 +00:10:46,610 --> 00:10:48,810 +التجارية في البنك التقليدي، تعالوا نطلع كده مع بعض + +155 +00:10:49,310 --> 00:10:51,850 +أنا بأودع أموالي في بنك تقليدي، أصبح من حقّي أسحب + +156 +00:10:51,850 --> 00:10:55,130 +الأموال فيه في أي لحظة، طب في الـ بنك الإسلامي بقدر + +157 +00:10:55,130 --> 00:10:58,470 +كده؟ نعم، بقدر أسحبهم في أي لحظة، طب إيش الفرق بين + +158 +00:10:58,470 --> 00:11:01,590 +الاثنين؟ طب البنك التقليدي بيعطي فائدة على حساب + +159 +00:11:01,590 --> 00:11:06,550 +الجارّي؟ بيعطيها، البنك التقليدي، البنك الإسلامي بيعطي + +160 +00:11:06,550 --> 00:11:09,350 +ربح على حساب الجاري برضه؟ ما بيعطيش، يعني أنا بأودع + +161 +00:11:09,350 --> 00:11:12,350 +أموالي في بنك تقليدي، ما بأخدش فائدة، بأودع أموالي في + +162 +00:11:12,350 --> 00:11:15,550 +بنك إسلامي، مش هاخد ربح، أصبحناش .. وين .. إيش الفرق + +163 +00:11:15,550 --> 00:11:19,310 +بين الاثنين؟ هناك فرق معروف، عندما أودع أموالي في + +164 +00:11:19,310 --> 00:11:22,890 +البنك التقليدي، البنك يقوم بتشغيل هذا المال، أو + +165 +00:11:22,890 --> 00:11:27,630 +بيشغله، أنا في النهاية، البنك ملزم، بيحفظ هذا المال + +166 +00:11:27,630 --> 00:11:31,350 +ويرجعه إلى العميل في أي لحظة، هذا وين؟ هذا في البنك + +167 +00:11:31,350 --> 00:11:36,830 +التقليدي، ملزم بإيه؟ بيرجعه في أي لحظة كانت، تعالوا + +168 +00:11:36,830 --> 00:11:41,170 +نشوف البنك الإسلامي، عندما أودع في البنك الإسلامي + +169 +00:11:41,170 --> 00:11:44,810 +أموالي، فالعلاقة اللي بينه وبين الإسلامي، هي علاقة + +170 +00:11:44,810 --> 00:11:48,130 +أمانة، يعني + +171 +00:11:48,820 --> 00:11:53,260 +والأمانة إيه؟ يجب أن تُردّ لمين؟ لأصحابها، عند طلبها + +172 +00:11:53,260 --> 00:11:57,620 +فأنا بأودع أموالي في البنك الإسلامي، كعلاقة أمانة يا + +173 +00:11:57,620 --> 00:12:02,540 +بنك إسلامي، هذا المال أنت مؤتمن عليه، طب مدين يكون + +174 +00:12:02,540 --> 00:12:07,940 +البنك مؤتمن عليه، في النهاية، مقابل هذه الأمانة، أنا + +175 +00:12:07,940 --> 00:12:10,380 +إيش .. إيش .. أنا .. أنا بأخد أموالي، طب البنك استفاد + +176 +00:12:10,380 --> 00:12:14,730 +إيه؟ ما استفادش منه، لهذا السبب، حتى البنك يكون عنده + +177 +00:12:14,730 --> 00:12:19,750 +علاقة الأمانة كاملة وصحيحة، وإنه يتحمل مسئوليتها + +178 +00:12:19,750 --> 00:12:25,530 +بفوض البنك بأن يشتغل في هذا المال، وهذا الكلام كان + +179 +00:12:25,530 --> 00:12:29,450 +موجود في الإسلام سابقًا، يعني هو أصل موجود، الزبير + +180 +00:12:29,450 --> 00:12:35,150 +ابن العوام رضي الله عنه، كان مشهورًا بعمل في التجارة + +181 +00:12:35,150 --> 00:12:41,940 +وعنده مكاسب عالية جدًا، فالناس لما لمست ربح الزبير + +182 +00:12:41,940 --> 00:12:46,480 +وأنه رجل مؤتمن، بدأت تودع لديه الأموال، قالوا خَلّ + +183 +00:12:46,480 --> 00:12:51,200 +المال عندك، فتكدس عنده الأموال، زي حساب جاري، بس + +184 +00:12:51,200 --> 00:12:53,840 +ما فيش بنك، ما عرفش حاسب بنك، كان يشتغل بالتجارة، + +185 +00:12:53,840 --> 00:12:57,460 +تكدس عنده المال، قالوا إني أخشى عليه الضياع، إن أنا + +186 +00:12:57,460 --> 00:13:01,500 +أخاف على هذا المال إنه يضيع مني، إيش قالوا للناس؟ + +187 +00:13:01,500 --> 00:13:05,060 +افعل به ما تراه مناسبًا، مناسبًا، يعني اشتغل بهذا المال + +188 +00:13:05,060 --> 00:13:09,850 +حسب ما تراه مناسبًا، في الحالة هذه، أصبح أموال المودعين + +189 +00:13:09,850 --> 00:13:13,450 +اللي أودعوها عند زبير رضي الله عنه، إيه؟ شغالة، مقابل + +190 +00:13:13,450 --> 00:13:17,310 +شغالة، ما اللي اتحمل مخاطرتها هو، وبتالي مقابل اتحمل + +191 +00:13:17,310 --> 00:13:21,930 +مخاطرته، إيش بدي أخد؟ إنما أو الربح تبعها، فصارت + +192 +00:13:21,930 --> 00:13:26,410 +عوائد تشغيل هذه الأموال، من حقّ الزبير رضي الله عنه + +193 +00:13:26,410 --> 00:13:31,610 +مقابل أنه تحمل أي خلل، أو أي خسارة، أو أي فقدان، أو + +194 +00:13:31,610 --> 00:13:34,970 +نقص في هذه الأموال بسبب تشغيلها، لكن لو كان حافظ + +195 +00:13:34,970 --> 00:13:38,530 +على سبيل الأمانة، ممكن يضيع، والأمانة خلّوا باكوا لما + +196 +00:13:38,530 --> 00:13:42,970 +تضيع، ما بسألش عنها الشخص المؤتمن، يعني يوم حطينا + +197 +00:13:42,970 --> 00:13:45,990 +مثلًا كيلو ذهب عند واحد، أنت أودعتيه عند واحد معين + +198 +00:13:45,990 --> 00:13:49,650 +وضاعت منه الكيلو ذهب، مش ضاعت منه بسبب تقصير ولا + +199 +00:13:49,650 --> 00:13:53,210 +إهمال ولا تعدّي، أجت كده حريق، التهم الأخضر اللي لابس + +200 +00:13:53,210 --> 00:13:55,650 +في بيته، تقول والله بدي منك كيلو ذهب، ما هو التهم + +201 +00:13:55,650 --> 00:13:59,470 +الضرر، فالأمانة صحيح يجب أن تُعاد، ولكن في هذه الحالة + +202 +00:13:59,470 --> 00:14:03,270 +يجب أن تُؤدّى يا صاحب، ولكن هذه حاجة هي بقوة قاهرة، في + +203 +00:14:03,270 --> 00:14:05,950 +الحالة هذه، هذا الشخص اللي كان مؤتمن على هذا + +204 +00:14:05,950 --> 00:14:09,550 +المال، مش ملزم برجعه، برجعه، لأن هو ما قصر، هو ما + +205 +00:14:09,550 --> 00:14:12,830 +أحمد، قوة قهرة أخدت البيت تابعه بما فيه، إيه لك + +206 +00:14:12,830 --> 00:14:16,080 +وإيه له؟ فالأمانة الصح، ما قصر في أدائها، لهذا السبب + +207 +00:14:16,080 --> 00:14:20,640 +تشغيل المال، حتى لو خسر الزبير ابن العوام، أو خسر أي + +208 +00:14:20,640 --> 00:14:24,360 +بنك، أو خسر أي جهة ثانية، فهو مسئول الآن عن تحمل هذه + +209 +00:14:24,360 --> 00:14:27,420 +الخسارة، مقابل إيش؟ اللي هو كان إيش؟ يحفظه بالكسب + +210 +00:14:27,420 --> 00:14:31,020 +المتعلق بهذا المال، لهذا السبب، عندما نودع أموالنا في + +211 +00:14:31,020 --> 00:14:33,760 +البنك الإسلامي، نودعها على سبيل الأمانة، مع تشغيل هذا + +212 +00:14:33,760 --> 00:14:38,500 +المال، مقابل تشغيل هذا المال، المخاطرة، والعائد ما لنا + +213 +00:14:38,500 --> 00:14:42,160 +اللي بيرجع لمين؟ بيرجع للبنك الإسلامي، أصبح احنا + +214 +00:14:42,160 --> 00:14:46,140 +كمودعين للأموال في البنك الإسلامي، لا نتحمل المخاطر + +215 +00:14:46,140 --> 00:14:50,140 +يتحملها هو، ومقابل من متقاضّي العائد أيضًا البنك + +216 +00:14:50,140 --> 00:14:54,400 +الإسلامي، واضحة الفكرة؟ لأن فيما يتعلق بحسابات + +217 +00:14:54,400 --> 00:15:00,540 +الودائع، حسابات الودائع، تُقسم في البنك الإسلامي إلى + +218 +00:15:00,540 --> 00:15:05,620 +قسمين، ودائع عامة، وودائع مطلقة، وودائع مقيدة، إيش الفرق + +219 +00:15:05,620 --> 00:15:08,770 +بين الودائع العامة، والودائع المقيدة؟ هي ودائع + +220 +00:15:08,770 --> 00:15:11,130 +استثمارية، يعني لما يروح على بنك إسلامي، يقول له + +221 +00:15:11,130 --> 00:15:13,910 +أنا عاوز ودائع، أو دي عندك عشرة ألف دينار، هيقول + +222 +00:15:13,910 --> 00:15:17,070 +اللي بدك إياه، هو دي عامل ودائع مقيدة، الحقيقة البنوك + +223 +00:15:17,070 --> 00:15:21,030 +الإسلامية هنا في قطاع غزة، ما عنداش أفق لتشغيل + +224 +00:15:21,030 --> 00:15:25,930 +الأموال في ودائع مخصصة، فمعظم الودائع، أو كل الودائع + +225 +00:15:25,930 --> 00:15:29,810 +تُشغل على أساس ودائع عامة، ومش هيسألني ليه؟ لأن أفق + +226 +00:15:29,810 --> 00:15:33,760 +الاستقبال الأموال، وتشغيل الأموال ضيق إلى حد ما، إيه + +227 +00:15:33,760 --> 00:15:36,540 +معنى ودائع عامة؟ يعني بقول للبنك الإسلامي، تفضّل خذ + +228 +00:15:36,540 --> 00:15:41,740 +هالمبلغ، وحطه عندك، وشغله بأي مكان أنت تراه مناسبًا، + +229 +00:15:41,740 --> 00:15:46,580 +يعني بفوض البنك يشتغل وين، في أي جهة حابب يستثمر في + +230 +00:15:46,580 --> 00:15:51,140 +مستشفيات، في مجال مدارس، في مجال التجارة، في مجال + +231 +00:15:51,140 --> 00:15:55,600 +مربّحة، أي مجال لا يتعارض مع قواعد الفكر المصرف + +232 +00:15:55,600 --> 00:16:00,940 +الإسلامي، هذا ودائع عامة، مطلقة، الودائع المقيدة، أنا + +233 +00:16:00,940 --> 00:16:03,920 +الصاحب اللي جابها، يقول للبنك، هذه الودائع، الـ ودائع + +234 +00:16:03,920 --> 00:16:08,590 +عندك، بدي أشتغلها في مجال بناء المدارس، في مجال بناء + +235 +00:16:08,590 --> 00:16:12,730 +المستشفيات، بحدّد له وين يستثمر المال، ولو استثمره في + +236 +00:16:12,730 --> 00:16:15,630 +مجال مختلف عن العقد اللي بينه وبينه، يتحمل + +237 +00:16:15,630 --> 00:16:18,530 +المسئولية، لأنه خالف شروط العقد، من وين؟ من البداية + +238 +00:16:18,530 --> 00:16:21,470 +فالفرق بين الودائع المقيدة، والودائع المطلقة، إن أنا + +239 +00:16:21,470 --> 00:16:24,730 +بقيد حرية البنك في مجال الاستخدام، أو بعطيه الحرية + +240 +00:16:24,730 --> 00:16:28,450 +الكاملة، يشتغل في المكان الذي يراه مناسبًا، ومعظم + +241 +00:16:28,450 --> 00:16:31,190 +ودائعنا في البنوك الإسلامية، أنا في فلسطين كلها + +242 +00:16:31,190 --> 00:16:35,310 +ودائع عامة، مقيدة، بسبب إيه؟ عدم تنامي الفكر المصرف + +243 +00:16:35,310 --> 00:16:36,710 +الإسلامي بشكل كامل + +244 +00:16:39,350 --> 00:16:45,490 +الآن يا طورة، لو + +245 +00:16:45,490 --> 00:16:50,550 +جينا نظرنا لميزانية بنك إسلامي، وحاولنا نعمل + +246 +00:16:50,550 --> 00:16:54,110 +مقارنة بينها وبين ميزانية بنك تقليدي، فيما يتعلق + +247 +00:16:54,110 --> 00:16:58,890 +بحسابات تجارية، هنا حسابات جارية في بنك إسلامي، و + +248 +00:16:58,890 --> 00:17:02,950 +حسابات جارية في بنك تقليدي، يا طورة، مين بيلاقي أكثر + +249 +00:17:02,950 --> 00:17:06,550 +حجم الحسابات التجارية؟ هلاقي في بنك تقليدي أكثر + +250 +00:17:06,550 --> 00:17:11,630 +طيب، لو جينا كده، عندي مرّتين، بنك تجاري، بنفس + +251 +00:17:11,630 --> 00:17:13,590 +المستوى، مش هيجيبني بنك كبير و بنك صغير، لأ، يجب + +252 +00:17:13,590 --> 00:17:16,190 +أن يكون على الأقل بنك DNA بنفس الحجم، يعني + +253 +00:17:16,190 --> 00:17:19,050 +ما يقارنش بنك عربي مثلا بنك الإسلام الفلسطيني، طبعا + +254 +00:17:19,050 --> 00:17:23,150 +هذا ضخم أساسا من أول، نقارن بنكين من حيث الحجم .. + +255 +00:17:23,150 --> 00:17:26,190 +حجم الموجودات يساوي حجم الموجودات إلى عدن ما، + +256 +00:17:26,190 --> 00:17:29,410 +وقررنا الحسابات التجارية، في البنك الإسلامي مع + +257 +00:17:29,410 --> 00:17:31,670 +الحسابات التجارية في بنك تقليدي، هلاقي الحسابات + +258 +00:17:31,670 --> 00:17:36,910 +التجارية في بنك تقليدي دائما أعلى، طب ليش؟ التفسير + +259 +00:17:38,250 --> 00:17:42,370 +لأنه أساسا احنا .. احنا لما نتوجه إلى بنك إسلامي، + +260 +00:17:42,370 --> 00:17:45,730 +إيش اللي حرقنا فيه التوجه؟ الوازع الديني، مش عايز + +261 +00:17:45,730 --> 00:17:48,790 +نروح على بنك تقليدي، فأنا ببدأ أحط هذه الأموال وين؟ + +262 +00:17:48,790 --> 00:17:52,130 +أحطها في بنك إسلامي، إيش هدفها؟ مشان على الأقل + +263 +00:17:52,130 --> 00:17:54,750 +أحفظ أموالي كحساب جاري حفظ، فيش فيه تشغيل، تشغيل + +264 +00:17:54,750 --> 00:17:58,350 +مش إليهبقى كل ما أروح أنا بنك تقليدي برايح و أنا + +265 +00:17:58,350 --> 00:18:02,270 +عارف أن هذا بنك ربوي و بنك حتى في مشاكل كتير جدا و + +266 +00:18:02,270 --> 00:18:05,330 +في الربح موجود فأنا متوجه إلى بنك إسلامي بأودع + +267 +00:18:05,330 --> 00:18:09,270 +أموالي هناك بعرف أني متوجه إلى بنك إسلامي طب مادام + +268 +00:18:09,270 --> 00:18:12,450 +أنا عند الوازع الديني موجود مع ذلك يفترض امتدادا + +269 +00:18:12,450 --> 00:18:16,590 +لهذا الوازع الديني و تأصيلا له أني أدفع إيه؟ الذكاء + +270 +00:18:18,440 --> 00:18:21,060 +مش كده ولا لا، بدل أن أنا نيتي يا روعى بنك إسلامي، + +271 +00:18:21,060 --> 00:18:24,160 +بحرك نوازع الدين، أصبح أنا مع ذلك ملتزم أيضًا + +272 +00:18:24,160 --> 00:18:27,080 +بَدفع الذكاء، طب أدفع الذكاء على الحسابات التجارية، + +273 +00:18:27,080 --> 00:18:30,500 +إيش بيصي في الحسابات التجارية؟ هتنص، هتنص تدريجيا، + +274 +00:18:30,500 --> 00:18:33,260 +و هذا الرسول عليه الصلاة والسلام قالك إيه؟ قالك لا + +275 +00:18:33,260 --> 00:18:37,700 +تدع أموالكم تأكلها الذكاء، مش تأكلها الذكاء يعني + +276 +00:18:37,700 --> 00:18:41,230 +أنه نهرب من الذكاء، لأ تأخذها كلها الذكاء يعني هي + +277 +00:18:41,230 --> 00:18:45,710 +مجرد إيه؟ هي إشارة على أنه إحنا نستثمر المال، + +278 +00:18:45,710 --> 00:18:49,450 +ننقله من الحساب الجاري إلى حساب الودائع الاستثمارية. + +279 +00:18:49,810 --> 00:18:53,330 +هي ليس تعرض من دفع الذكاء، وإنما هي دافعنا + +280 +00:18:53,330 --> 00:18:57,450 +للاستثمار المال بالوجه الصحيح، لهذا السبب سنجد حجم + +281 +00:18:57,450 --> 00:19:01,410 +الودائع في البنوك الإسلامية الجارية أقل من البنوك + +282 +00:19:01,410 --> 00:19:06,210 +التقليدية بسبب الوازع، لأن أي إنسان يتعامل بعد 2.5% + +283 +00:19:06,210 --> 00:19:09,880 +على عدة سنوات، كام سنة يعني؟ بعد عشرين سنة هلاقي + +284 +00:19:09,880 --> 00:19:12,520 +الرصيد الحسابات التجارية إيش صار فيها؟ Zero + +285 +00:19:12,520 --> 00:19:15,440 +وبالتالي هننقلها من الحسابات التجارية إلى حساب + +286 +00:19:15,440 --> 00:19:19,540 +الودائع الاستثمارية مشان تنمو وتكثر وحتى نستطيع + +287 +00:19:19,540 --> 00:19:23,420 +نكون في عنده ربح وبالتالي حث الإنسان المؤمن المسلم + +288 +00:19:23,420 --> 00:19:26,500 +على أنه ينمي أمواله بالطريقة السليمة + +289 +00:19:31,510 --> 00:19:36,810 +الآن اتعرفنا على طبيعة العلاقة اللي بتحكم البنك + +290 +00:19:36,810 --> 00:19:42,910 +الإسلامي مع المودع في هذا البنك، البنك التقليدي لما + +291 +00:19:42,910 --> 00:19:45,370 +كنت أودع أموالي فيه إيش كنت آخد أنا في النهاية + +292 +00:19:45,370 --> 00:19:49,850 +كحساب وديعة؟ كنت آخد فائدة، طب ربح البنك أو خسر + +293 +00:19:49,850 --> 00:19:54,310 +البنك هل أنا كان لي علاقة؟ لأ، أصبح أنا لما أودع + +294 +00:19:54,310 --> 00:19:58,350 +أموالي في بنك إسلامي، الأمر مختلف، أنا معرض للخسارة + +295 +00:19:58,350 --> 00:20:03,050 +ومعرض للربح، معرض للترفين سواء ربح ولا خسارة، وبالتالي + +296 +00:20:03,050 --> 00:20:08,270 +بكون أنا في حالة تطبيق للقاعدة الغنم بالغنم هذه + +297 +00:20:08,270 --> 00:20:12,610 +هي القاعدة اللي موجودة في البنوك الإسلامية، طبيعة + +298 +00:20:12,610 --> 00:20:17,570 +العلاقة الآن واضحة، اتكلمنا على البنك الإسلامي في + +299 +00:20:17,570 --> 00:20:23,110 +مجال تلقي الأموال وعرفنا الاختلاف اللي موجود، إيش + +300 +00:20:23,110 --> 00:20:27,190 +العلاقة في مجال استخدام المال؟ استخدام المال في + +301 +00:20:27,190 --> 00:20:31,110 +البنك التقليدي كان عبارة عن إيه؟ عبارة إني بأعطي + +302 +00:20:31,110 --> 00:20:35,510 +يا سلف، يا قروض، يا خصم كمبيالات، حسب الجارية + +303 +00:20:35,510 --> 00:20:39,670 +مدينة، كل الأصناف الأربعة هذه غير موجودة في البنك + +304 +00:20:39,670 --> 00:20:45,230 +الإسلامي، هناك صيغ جديدة متعارف عليها إسلاميا، هذه + +305 +00:20:45,230 --> 00:20:50,050 +الصيغ أولها صيغة المرابحة، والمرابحة الموجودة في + +306 +00:20:50,050 --> 00:20:53,870 +البنك الإسلامي هي المرابحة التي تسمى المرابحة + +307 +00:20:53,870 --> 00:20:59,330 +للآمر بالشراء، أخدتوها طبعا أنا عارف، طب حد ما يمكنه + +308 +00:20:59,330 --> 00:21:03,790 +يشرح حالي بالظبط كده، المرابحة + +309 +00:21:03,790 --> 00:21:10,190 +للآمر بالشراء، أول صيغة من صيغ التمويل الإسلامي + +310 +00:21:10,190 --> 00:21:14,090 +المرابحة للآمر بالشراء، المرابحة للآمر بالشراء، بديش + +311 +00:21:14,090 --> 00:21:15,910 +توسعة كتير، أنا بس لأعطيكم شوية نقاط مهمة في + +312 +00:21:15,910 --> 00:21:21,250 +الموضوع، المرابحة الموجودة سابقة نظام الإسلام مش + +313 +00:21:21,250 --> 00:21:24,530 +هذه المرابحة تحت المصرف، لم يكنش فيه مصرف، ضافوا + +314 +00:21:24,530 --> 00:21:28,570 +عليها كلمة للآمر بالشراء، كانت موجودة المرابحة في + +315 +00:21:28,570 --> 00:21:31,690 +صيغتها التقليدية العادية، إيش هي؟ إنه شخص روح + +316 +00:21:31,690 --> 00:21:35,770 +يشتري سلعة، يشتريها بعشرة دراهم، يقول والله أنا + +317 +00:21:35,770 --> 00:21:37,990 +عايز أربح اتنين درهم، عايز أبعبك معاشر، بحبك تشتري + +318 +00:21:37,990 --> 00:21:41,330 +أهلا وسهلا، بحبك مع السلامة، يعني ثمن السلعة + +319 +00:21:41,330 --> 00:21:46,530 +معروف، مافيش فيه لف ودوران، الربح معروف، ثم ثمن البيع + +320 +00:21:46,530 --> 00:21:51,550 +واضح، وبالتالي يستطيع الإنسان أن يضيف إلى قيمة شراء + +321 +00:21:51,550 --> 00:21:54,490 +السلع قيمة هامش ربح ويبيعها بالسعر الربح العزيز + +322 +00:21:54,490 --> 00:21:58,210 +طبعا في منافسة، ومنافسة أحيانا بتخفض من عامل السعر + +323 +00:21:58,210 --> 00:22:03,190 +عامل الربح الآن، لأنه سابقا هذا الأمر لا يمكن المصرف + +324 +00:22:03,190 --> 00:22:06,150 +يقوم بعملية مربحة، المصرف هل يعني يتقدم على شراء + +325 +00:22:06,150 --> 00:22:09,910 +السلع، يشتري سيارات يشتري آلات يشتري مواد بناء + +326 +00:22:09,910 --> 00:22:14,480 +ويحطها في مخزن ويبيع، أمر غير مطلق غير معروف غير قبل + +327 +00:22:14,480 --> 00:22:18,960 +التطبيق أساسًا، ففكروا في تطوير صيغة المرابحة + +328 +00:22:18,960 --> 00:22:23,140 +الإسلامية، وضافوا عليه كلمة للآمر بالشرع، إيه معنى + +329 +00:22:23,140 --> 00:22:27,780 +بالشرع؟ يعني دخل عند شخص جديد، فرضا أنا بدي اشتري + +330 +00:22:27,780 --> 00:22:30,640 +السلعة بروح على البنك الإسلامي بقولي عايز اشتري السلعة + +331 +00:22:30,640 --> 00:22:34,160 +البنك الإسلامي ما بيشتريش ليه؟ البنك الإسلامي بقولي + +332 +00:22:34,160 --> 00:22:36,800 +يروح دور على السلعة و يدور على صاحبها اللي ببيع + +333 +00:22:36,800 --> 00:22:38,980 +السلعة هذه، وتعالا تتنين مع بعض وهدفوا السلعة + +334 +00:22:38,980 --> 00:22:43,450 +معاكم، فبروح هنا بدي اشتري سيارة بروح بلاقي شخص صاحب + +335 +00:22:43,450 --> 00:22:45,670 +السيارة وبقوله تعال معايا على الـ bank بقى كم بدك + +336 +00:22:45,670 --> 00:22:47,530 +في السيارة، بدي عشرة تلاف دينار، اتفقت اللي لها + +337 +00:22:47,530 --> 00:22:49,770 +السيارة بقى، آجي على بنك الإسلامي بقولي يا بنك + +338 +00:22:49,770 --> 00:22:51,990 +الإسلامي هاي صاحب السيارة بديه فيها عشرة تلاف + +339 +00:22:51,990 --> 00:22:56,770 +دينار، بيحاول بنك الإسلامي يفوضه وبيعمل معاقد، هذا + +340 +00:22:56,770 --> 00:23:01,030 +العقد اللي بعمله إن الـ bank اشترى السلعة، عقد عقد + +341 +00:23:01,030 --> 00:23:05,510 +ورقي، في نفس اللحظة في نفس الدقيقة بيقوم الـ bank + +342 +00:23:05,510 --> 00:23:10,990 +بعمل عقد ببيع السلعة ليه أنا، الذي هو ثمن الشراء اللي + +343 +00:23:10,990 --> 00:23:14,470 +اشترى فيه عشرة تلاف زائد ألفين اللي هي ربح البنك + +344 +00:23:14,470 --> 00:23:18,050 +طبعا البنك كيف بيحسب ربحه؟ هقول عشرة تلاف ضرب خمسة + +345 +00:23:18,050 --> 00:23:22,470 +على مية ضرب كام سنة؟ حد فعل نبلغ تلت سنوات ضرب خمسة + +346 +00:23:22,470 --> 00:23:27,600 +على مية ضرب تلت سنوات بيطلع هامش ربح البنك، القضية + +347 +00:23:27,600 --> 00:23:30,780 +الآن وكل واحد يقولك يعني الآن الـ 5% هي هزاي 5% + +348 +00:23:30,780 --> 00:23:33,760 +شبيهة بعملية الفائدة؟ لأ لأ، مش هذا المشكلة، مش هذا + +349 +00:23:33,760 --> 00:23:37,720 +المشكلة، هو الأرباح تنسب إلى نسبة مئوية، حرام الربح + +350 +00:23:37,720 --> 00:23:41,400 +يكون منسوب إلى نسبة مئوية، مش حرام كون الفائدة إلى + +351 +00:23:41,400 --> 00:23:43,800 +نسبة مئوية، حتى الربح إلى نسبة مئوية، مش هذا القضية + +352 +00:23:43,800 --> 00:23:47,940 +هنا القضية مختلفة، القضية الآن لما احنا نقول والله + +353 +00:23:47,940 --> 00:23:52,060 +بدنا الآن 5% مرابحة، مش هذا المشكلة في الـ 5% لأن + +354 +00:23:52,060 --> 00:23:57,330 +هذا أرباح معروف اقتصاديا عالميا حتى دينيا، لكن قضية + +355 +00:23:57,330 --> 00:24:01,090 +وين؟ هل العقد اللي عمله البنك مع البائع وفي نفس + +356 +00:24:01,090 --> 00:24:04,210 +الوقت العقد اللي عمله معايا أنا هل هو ملزم + +357 +00:24:04,210 --> 00:24:08,050 +بالتنفيذ ولا لأ؟ نعم ملزم، قضية الإلزام هذه اللي + +358 +00:24:08,050 --> 00:24:12,470 +أخدتوها هي اللي ولدت نوع من الشبهة على عملية مرابحة + +359 +00:24:12,470 --> 00:24:17,860 +الآمر بالشراء، تعتبر هذا بيعتين في بيعة واحدة يعني + +360 +00:24:17,860 --> 00:24:22,180 +كأنه البنك اشترى وبيعني أنا، بيعتين بعد واحدة ويقول + +361 +00:24:22,180 --> 00:24:25,380 +لك لأ مافيه عقدين، هذه العقود بس مجرد عقود مشان + +362 +00:24:25,380 --> 00:24:30,380 +إيه؟ نكمل مستنداتنا، متى تكون بيعتين في بيعة واحدة + +363 +00:24:30,380 --> 00:24:34,800 +عندما يكون أنا كمشتري نهائي من حقي أرجع السلعة + +364 +00:24:34,800 --> 00:24:38,720 +لمين؟ برجعها في الحالة مش برجعها لمين؟ للبيع الأصلي + +365 +00:24:38,720 --> 00:24:42,080 +برجعها لمين؟ للبنك، هل البنك يقبل، البنك يرجع السلعة + +366 +00:24:42,080 --> 00:24:47,260 +له أنا؟ مدام أخدت السيارة وبعد ما أخدتها وظهر فيها + +367 +00:24:47,260 --> 00:24:50,560 +عيوب خفية، مش هذا رجحها، في عيوب خفية، لأ كنت معرفة + +368 +00:24:50,560 --> 00:24:53,180 +البنك ولأ كنت عارف أنا، أخف علينا هذا الرجل، + +369 +00:24:53,180 --> 00:24:55,720 +وبالتالي هنا تسمى بيعتان في بيعه واحدة وبالتالي هنا + +370 +00:24:55,720 --> 00:24:59,720 +دخلت عليها أهم عنصر الإلزام، دخل يعني شبهة الربا، طب + +371 +00:24:59,720 --> 00:25:02,700 +إيه الحل؟ عرضوا الأمر على مجمع الفقه الإسلامي + +372 +00:25:02,700 --> 00:25:06,940 +لانعقد أكثر من دورة في أكثر من دولة عربية لتأخذوا + +373 +00:25:06,940 --> 00:25:11,000 +قرار، يترى إيه معنى كيف نحل القضية هذه؟ لم يجدوا حل + +374 +00:25:11,000 --> 00:25:14,020 +لهذه القضية إطلاقا، إن قسم الفقهاء المسلمون إلى + +375 +00:25:14,020 --> 00:25:19,440 +قسمين، إلى كذا، لو كان أنا بديش أنفذ هذه الصفقة، و + +376 +00:25:19,440 --> 00:25:22,780 +اعتبر قضية الإلزام قضية غير موجودة مع نزلك الـ bank + +377 +00:25:22,780 --> 00:25:25,300 +ايش بيصير فيه؟ كل واحد ما بيجيبش السلع بعد ما روى + +378 +00:25:25,300 --> 00:25:28,200 +على بيت و بيرجع عالميا للـ bank أصبح الـ bank عشان + +379 +00:25:28,200 --> 00:25:32,080 +يصير في النهاية يصير عنده مستودع، مستودع للسيارات، + +380 +00:25:32,080 --> 00:25:34,620 +مستودع للمواد الغذائية، مستودع لمواد البناء، + +381 +00:25:34,620 --> 00:25:37,120 +مستودع كذا وبالتالي هذا خلال الـ bank في مشكلة مش + +382 +00:25:37,120 --> 00:25:40,800 +هذه مشكلته طيب، كيف نتحاول على المشكلة الثانية حتى + +383 +00:25:40,800 --> 00:25:45,940 +نبتعد عن شبهة الربا؟ قال لك، برضه ما فيش حل، قضية + +384 +00:25:45,940 --> 00:25:49,520 +الإلزام فمحاول يفكه قضية الإلزام و يخفف و ينقط شوية + +385 +00:25:49,520 --> 00:25:52,840 +قال لك، هنترك الأمر لهيئة الرقابة الشرعية في كل + +386 +00:25:52,840 --> 00:25:56,000 +بنك، هنشكل هيئة رقابة شرعية في كل بنك، هتدرس بحيث + +387 +00:25:56,000 --> 00:25:58,840 +تتحاول أن تتفادى قضية الإلزام يعني مثلا أصلا عندي + +388 +00:25:58,840 --> 00:26:01,740 +حالة مع واحد يرجع، هتحاول ندرس الحالة معاه و نعرف + +389 +00:26:01,740 --> 00:26:05,140 +الأسباب و نحاول نحل المشكلة بحيث أنه لا نتمسك + +390 +00:26:05,140 --> 00:26:09,000 +بالإلزام وفي نفس الوقت احنا كبنك ما نحاولش ايه أنه + +391 +00:26:09,000 --> 00:26:11,700 +نقبل أي سلعة حتى ما نتحولش أنها مستودع ولكن لو طار + +392 +00:26:11,700 --> 00:26:14,900 +الأمر هنقبل هذه السلعة ونبيحها ويكون خسرتها عالميا + +393 +00:26:14,900 --> 00:26:18,180 +على الشخص اللي طالب بعملية إرجاع هذه السلعة هذه + +394 +00:26:18,180 --> 00:26:21,140 +القضية طبعا لغاية هذه اللحظة لم يتفق فقهاء + +395 +00:26:21,140 --> 00:26:24,380 +المسلمين على حسم القضية أنها ايه أنها نرجع وننتج + +396 +00:26:24,380 --> 00:26:28,180 +السلعة ولكن طرق الأمر هي رقابة شرعية تقدر كل حالة + +397 +00:26:28,180 --> 00:26:31,480 +في ضوء وضعيتها كل حالة بحالتها في البنك نفسه + +398 +00:26:36,710 --> 00:26:39,430 +هو المفروض على الـ bank ليه؟ لأنه الـ bank هو الفاعل + +399 +00:26:39,430 --> 00:26:41,750 +و أنا بترجع السلعة مفروض قبل من زمان تنضغط على + +400 +00:26:41,750 --> 00:26:44,650 +السوق كده و اشتريت شيء و بترجعها ثاني لأن فيها عيب + +401 +00:26:44,650 --> 00:26:47,490 +خفي يعني أنا متشتري حاجة و أطلع فيها عيب خفي لم + +402 +00:26:47,490 --> 00:26:51,130 +يكن منظور لإيلي ولا إليك من حق أرجع السلعة لكن مش + +403 +00:26:51,130 --> 00:26:53,690 +برجعها مزاج ليه أنا ما بديش أرجع إلا يكون إذا ثبت + +404 +00:26:53,690 --> 00:26:58,350 +وجود عيوب خفية لم تكن معلومة مسبقا لهذا المشتري + +405 +00:26:59,290 --> 00:27:02,250 +المفروض صحيح آه بس لكن إذا كان في عيوب خفية لكن + +406 +00:27:02,250 --> 00:27:05,250 +إذا كنت أنا عايز أرجع بمزاجي بس كده ضررا بالبنك + +407 +00:27:05,250 --> 00:27:08,590 +فهنا الضرر المفروض أنا سببه أتحمل جزء من هذا الضرر + +408 +00:27:08,590 --> 00:27:14,870 +النوع الثاني من المرابحات .. من الـ .. طبعا خلينا نرجع + +409 +00:27:14,870 --> 00:27:18,810 +ثاني المرابحات المرابحات هذه منتشرة بشكل كثير في + +410 +00:27:18,810 --> 00:27:21,890 +البنوك الإسلامية لو جينا نفّحص أي ميزانية بنك + +411 +00:27:21,890 --> 00:27:25,510 +إسلامي هلاقي ميزانية البنك الإسلامي حوالي لا يقل + +412 +00:27:25,510 --> 00:27:32,850 +عن 90% من كل عمليات التمويل في البنك الإسلامي كلها + +413 +00:27:32,850 --> 00:27:37,690 +تركز على عملية المرابحة طب أي صيغة تمويل أخرى؟ + +414 +00:27:37,690 --> 00:27:41,050 +أين المضاربات؟ أين المشاركات؟ أين؟ أين؟ أين؟ مش + +415 +00:27:41,050 --> 00:27:44,830 +موجودة إلا بنسبة متدنية جدا طب ليش يا طول البنك + +416 +00:27:44,830 --> 00:27:47,610 +الإسلامي على الرغم أن الموضوع هذا فيه شوية شبهة كده + +417 +00:27:47,610 --> 00:27:50,410 +و رهاية الرقابة الشرعية هزلتها؟ ايه اللي هيزيل هذه + +418 +00:27:50,410 --> 00:27:55,060 +الشبهة؟ ما الحل؟ قال لك لأنه ليش البنوك الإسلامية + +419 +00:27:55,060 --> 00:27:58,860 +في معظم دول العالم كلها بتمشي بهذه الطريقة دائما + +420 +00:27:58,860 --> 00:28:01,980 +التوجه للمرابحة الأمر شراه تأخذ النصيب الأعظم؟ حد + +421 +00:28:01,980 --> 00:28:07,960 +بيقول لي ليش؟ أولا مخاطرة متدنية جدا، ايش مخاطرة؟ + +422 +00:28:07,960 --> 00:28:11,380 +بنك يبيع السلع أو يحط ربح تبعه مضمون عملية السداد، + +423 +00:28:11,380 --> 00:28:15,460 +ليش بيبقى مخاطرة؟ متدنية جدا ثانيا سهولة إجراء + +424 +00:28:15,460 --> 00:28:19,350 +العملية شوف كيف فالبنك الإسلامي صار يدور على + +425 +00:28:19,350 --> 00:28:22,830 +السهولة يدور على المخاطرة والربح إلى حد ما إلى حد + +426 +00:28:22,830 --> 00:28:26,470 +ما طبعا في المخاطرات اللي بتكون متدنية بيكون ايش + +427 +00:28:26,470 --> 00:28:31,490 +المعادلة الخسر أو التراجع قد يكون ضعيف جدا لهذا + +428 +00:28:31,490 --> 00:28:35,910 +السبب نجد أن معظم عمليات البنك الإسلامية كلها تركز + +429 +00:28:35,910 --> 00:28:39,110 +على المرابحة ما هي صيغة التمويل اللي يجب أن يدخل بها + +430 +00:28:39,110 --> 00:28:42,230 +البنك الإسلامي أيضا في صيغة ايش قلنا المضاربة + +431 +00:28:44,080 --> 00:28:47,740 +ما معنى مضاربة؟ المضاربة يعني أن هناك طرفين الطرف + +432 +00:28:47,740 --> 00:28:51,880 +الأول واحد يقدم مال والآخر يقدم العمل أي امتزاج + +433 +00:28:51,880 --> 00:28:57,240 +بين العمل والمال تسمى مضاربة طيب، الآن يا إخواننا + +434 +00:28:57,240 --> 00:29:01,740 +البنك الآن مصير تمويله مضاربة يعني البنك الآن + +435 +00:29:01,740 --> 00:29:06,240 +بيقدم ايش هنا البنك؟ ايش هيقدم البنك؟ المال المال + +436 +00:29:06,240 --> 00:29:12,040 +مين بيقدمه؟ البنك مالذي يقدم العمل؟ المضارب طيب + +437 +00:29:13,240 --> 00:29:18,360 +يعني البنك يقوم بدخل مال في المجتمع من هو الشخص + +438 +00:29:18,360 --> 00:29:22,820 +اللي بياخده المال؟ يواجه واحد بيقولك أنا بدي صفقة + +439 +00:29:22,820 --> 00:29:26,760 +بدي منك يا بنك تعطيني مائة ألف دينار أروح أجيب + +440 +00:29:26,760 --> 00:29:30,580 +بضاعة من الصين وأبيحها هذا الشخص ما عندهوش أمل أنا + +441 +00:29:30,580 --> 00:29:33,600 +أعطيه مائة ألف دينار أروح بيجيب صفقة ثلاجات صفقة + +442 +00:29:33,600 --> 00:29:37,060 +تلفزيونات صفقة ملابس وأبيحها الربح يقسم بين البنك + +443 +00:29:37,060 --> 00:29:39,780 +وبين هذا المضارب المضارب دفع حاجة ما عنده ومادفعش + +444 +00:29:39,780 --> 00:29:44,660 +اشتغل بايه؟ بعقله و بمجهوده و بأدائه ما الذي قدم + +445 +00:29:44,660 --> 00:29:49,500 +المال؟ البنك طب المال اللي قدم البنك مال مين؟ مال + +446 +00:29:49,500 --> 00:29:53,240 +المدّعين مش كده ولا لا؟ مع شوية مال تابعة للبنك + +447 +00:29:53,240 --> 00:29:56,460 +باعتبار أنه في جزء من رأس مال البنك لازال موجود + +448 +00:29:56,460 --> 00:29:59,920 +ما تمش نفاقه وبالتالي اختلط مال المدّعين مع مال + +449 +00:29:59,920 --> 00:30:03,700 +البنك المتبقي و اتنين وجه الاسمارة أصبح المال اللي + +450 +00:30:03,700 --> 00:30:08,900 +قدم المال هو البنك هذه علاقة مضاربة عند استخدام + +451 +00:30:08,900 --> 00:30:13,080 +المال عندما تلقى البنك المال من المدّعين مني أنا و + +452 +00:30:13,080 --> 00:30:14,700 +من غيري ما كانت العلاقة؟ + +453 +00:30:18,600 --> 00:30:23,280 +بالضبط بالضبط بالضبط لأ لأ صح الكلمة البنك عندما + +454 +00:30:23,280 --> 00:30:26,620 +طلق المال افهم القضية هذه البنك عندما طلق المال من + +455 +00:30:26,620 --> 00:30:29,720 +المدّعين أنتو كبنك أخدتوا مال مني و من غيره و من + +456 +00:30:29,720 --> 00:30:32,340 +التالت و الرابع ايه العلاقة بينه وبينكوا أنا صاحب + +457 +00:30:32,340 --> 00:30:35,380 +المال وأنتم ايه صاحب العمل أصبح أنتم المضارب + +458 +00:30:35,380 --> 00:30:41,270 +فالعلاقة عندما طلق البنك الإسلامي المال كان وجهه + +459 +00:30:41,270 --> 00:30:45,190 +مضاربا ليه وجهه مضارب؟ اشتغل بوجه المضارب لأنه + +460 +00:30:45,190 --> 00:30:50,790 +ما عنده ماله هو أخذه مال مني أنا وشغلها لكن عندما + +461 +00:30:50,790 --> 00:30:55,330 +قام بضخ المال أصبح هو ايش؟ هو أصبح صاحب المال لكن + +462 +00:30:55,330 --> 00:30:58,950 +مش ماله، مال مين؟ مال المدّعين فالبنك يشتغل بوجهينه + +463 +00:30:58,950 --> 00:31:02,870 +عندما يطلق المال فهو مضارب وعندما يمنح المال فهو + +464 +00:31:02,870 --> 00:31:06,440 +صاحب العمل الكلام هذا ما عايزين ننساوي نعرفه كويس يصير + +465 +00:31:06,440 --> 00:31:09,580 +فيه لبس كثير بين الطلاب البنك الإسلامي يشتغل بوجهين + +466 +00:31:09,580 --> 00:31:13,340 +عندما يطلق المال فهو مضارب وعندما يضخ المال الآخر + +467 +00:31:13,340 --> 00:31:17,360 +ينقلب من مضارب إلى صاحب المال لكن ليس ماله إنما + +468 +00:31:17,360 --> 00:31:21,800 +هو وكيلا على أموال المدّعين ويقوم بالتصرف في هذا + +469 +00:31:21,800 --> 00:31:26,640 +المال نيابة عن المدّعين واضحة الفكرة ضمن صياغات + +470 +00:31:26,640 --> 00:31:31,000 +التمويل الثاني صياغة المشاركة المشاركة أن البنك الآن + +471 +00:31:31,000 --> 00:31:34,180 +يقدم جزء من المال والشخص الآخر الشريك اللي مع + +472 +00:31:34,180 --> 00:31:37,380 +البنك يقدم الجزء الثاني والثاني بيختلطوا المال مع + +473 +00:31:37,380 --> 00:31:41,600 +بعض ويتم توجيه في أحد المشاريع هذا الكلام إن شاء + +474 +00:31:41,600 --> 00:31:43,660 +الله هناخده في موضوعنا اللي هي المرابحات + +475 +00:31:43,660 --> 00:31:46,780 +والمضاربات والمشاركات ونختصر في هذه المسألة على + +476 +00:31:46,780 --> 00:31:50,000 +ثلاثة أنواع هدول هناك صيغ تمويل أخرى مثل الاستزراع + +477 +00:31:50,000 --> 00:31:53,920 +والاستصناع والسلام والمساقاة وكل هذا .. هذا هنتركه + +478 +00:31:53,920 --> 00:31:58,120 +الآن مش مجنن فالآن هنبدأ في قضية المرابحة ونتعرف + +479 +00:31:58,120 --> 00:32:01,220 +على قطعة بسيطة جدا وننهي موضوع المرابحة إن شاء + +480 +00:32:01,220 --> 00:32:05,480 +الله أولا + +481 +00:32:10,790 --> 00:32:19,030 +لو جينا كده سألنا أنفسنا السؤال طبعا + +482 +00:32:19,030 --> 00:32:21,930 +ما نتعمقش في السؤال في الشرح النظري بقدر ما + +483 +00:32:21,930 --> 00:32:26,350 +شرحت لكم يا إخواني يعني الآن السؤال يبقى ايه تم الاتفاق + +484 +00:32:26,350 --> 00:32:32,330 +بين بنك إسلامي وأحد عملائه على قيام البنك هذه صفحة + +485 +00:32:32,330 --> 00:32:41,300 +305 تم الاتفاق بين البنك الإسلامي وأحد عملائه على + +486 +00:32:41,300 --> 00:32:45,680 +قيام البنك بتمويل عملية شراء سلعة تكلفة شراء + +487 +00:32:45,680 --> 00:32:52,660 +السلعة 10,000 دينار هامش المرابحة 5% مدة استداد 10 + +488 +00:32:52,660 --> 00:32:55,960 +شهور دائما المرابحات طبيعتها قصيرة الأجل ايه يعني + +489 +00:32:55,960 --> 00:32:58,880 +قصيرة الأجل؟ يعني مدتها بتكون دائما أقل من عام + +490 +00:32:58,880 --> 00:33:02,220 +ولكن هذا دائما هتكون مرابحة مدتها سنة أو سنتين لكن + +491 +00:33:02,220 --> 00:33:07,980 +الأصل أن تكون دائما أقل من عام مقابل هامش مرابحة 5% + +492 +00:33:07,980 --> 00:33:11,380 +ومدة السنة و10 شهور تدفع الأقساط شهرية متساوية + +493 +00:33:11,380 --> 00:33:14,080 +العمولة 50 دينار على العميل يدفع العميل يدفع العميل + +494 +00:33:14,080 --> 00:33:17,640 +1000 دينار الدفعة المقدمة لأن طرأ مش هنفهم من + +495 +00:33:17,640 --> 00:33:20,260 +وضوحها ده هيكون عندي 3 أو 4 قيود محاسبية بس مش أنا + +496 +00:33:20,260 --> 00:33:25,440 +مش أكثر من كده أول قيد محاسبي هناخده هنا هنفتح + +497 +00:33:25,440 --> 00:33:29,760 +حساب في سجل الأستاذ العام اسمه حساب المرابحة للأمر + +498 +00:33:29,760 --> 00:33:34,500 +بالشراء هنفتح حساب في الأستاذ العام لأنه أي قيد + +499 +00:33:34,500 --> 00:33:39,100 +محاسبي يثبت في اليومية العامة إذا ما نسبته في + +500 +00:33:39,100 --> 00:33:42,980 +الأستاذ العام، مش هنقدر نعرف رصيده، ايش أصبح فكرة + +501 +00:33:42,980 --> 00:33:45,200 +الاستاذ العام اللي أخذته عن بداية محاسبة تؤسس عليه + +502 +00:33:45,200 --> 00:33:49,020 +للمقيد ومعرفة رصيد أي حساب؟ كيف نعرف أصلا إن + +503 +00:33:49,020 --> 00:33:51,660 +حساباتنا مع الغير أو علاقاتنا مع الغير؟ لازم نفتح + +504 +00:33:51,660 --> 00:33:54,180 +سجل الأستاذ العامل أو الأستاذ المساعد فاحنا أول + +505 +00:33:54,180 --> 00:33:57,180 +شيء نعمل قيد محاسبي ونشوف كيف التلخيص الآن البنك + +506 +00:33:57,180 --> 00:34:00,700 +أول في تعامله معايا أنا كعميل اشترى السلعة أخذ + +507 +00:34:00,700 --> 00:34:04,820 +مني عربون أو دفعة مقدمة مشان يبين جدية الشراء تبعي + +508 +00:34:04,820 --> 00:34:08,440 +أنا فعلا جاد ولا مجاد فإيه اللحظة راجع فبنعمل قيد + +509 +00:34:08,440 --> 00:34:12,780 +محاسبي ونقول من حساب المرابحة + +510 +00:34:12,780 --> 00:34:19,460 +للامر بالشراء رقم كذا طبعا كل مرابحة بتاخد رقم معين + +511 +00:34:19,460 --> 00:34:26,980 +إلى يعني + +512 +00:34:26,980 --> 00:34:32,040 +الآن أخذنا نعيد ثاني الآن ال bank اتفق ال bank + +513 +00:34:32,040 --> 00:34:38,080 +اتفقنا جاني البائع تاع السلعة وأنا مشتري فيقول + +514 +00:34:38,080 --> 00:34:42,320 +السلعة ثمنها تكلفة عشرة آلاف دينار أنت كعميل أنا + +515 +00:34:42,320 --> 00:34:46,280 +كمشتري بتدفع ألف دينار أصبح التكلفة اللي هيدفعها + +516 +00:34:46,280 --> 00:34:50,680 +البنك 9000 بنطلع ربح البنك مشان نعمل قيود محاسبية + +517 +00:34:50,680 --> 00:34:54,520 +بنفتح حساب اسمه حساب مرابحة الأمر بالشراء هنحمل + +518 +00:34:54,520 --> 00:34:59,600 +المرابحة الأمر بالشراء بكل مبلغ دفع البنك وهنسجل + +519 +00:34:59,600 --> 00:35:04,660 +لصالح المرابحة الأمر بالشراء أي مبلغ دفع العميل لأن + +520 +00:35:04,660 --> 00:35:09,740 +مش هنعمل قيود متوازنة يعني بمعنى هيكون عندي حساب زي + +521 +00:35:09,740 --> 00:35:14,160 +كده حساب المرابحة للأمر بالشراء + +522 +00:35:16,850 --> 00:35:22,190 +هذا حساب العميل ألف فرضا حسابي هذا أنا هيظهر مدينة + +523 +00:35:22,190 --> 00:35:26,550 +بأي مبلغ دفعه البنك نفسه عني أصبح هنا إيه ما يدفعه + +524 +00:35:26,550 --> 00:35:35,290 +البنك هنا إيش هيكون ما يقبضه البنك أصبح البنك الآن + +525 +00:35:36,150 --> 00:35:40,650 +أي مبلغ هيدفع عني هسجل في طرف المدين كمرابحة وأي + +526 +00:35:40,650 --> 00:35:44,050 +مبلغ بدفع أنا للبنك هسجل في طرف الدائن لصالح اللي + +527 +00:35:44,050 --> 00:35:47,850 +همرابحة باسمي أنا طب الآن إيش هيدفع البنك هنا + +528 +00:35:47,850 --> 00:35:53,590 +هيدفع ثمن السلعة لمن؟ للشخص البائع وإيش هيكون في + +529 +00:35:53,590 --> 00:35:57,210 +الطرف الأيمن من حساب المرابحة هيكون الدفعة المقدمة + +530 +00:35:57,210 --> 00:36:00,990 +وإيه كمان ثاني؟ والأقساط اللي بدفعها مين؟ إيه + +531 +00:36:00,990 --> 00:36:05,290 +العميل اتفقنا حيث المبدأ نجي الآن هاي المبدأ اتفق + +532 +00:36:05,290 --> 00:36:05,470 +عليه + +533 +00:36:09,250 --> 00:36:14,010 +أصبح الآن عندما أول خطوة من الخطوات عندما بداية + +534 +00:36:14,010 --> 00:36:21,130 +يقوم العميل بدفع مبلغ كدفعة مقدمة أو عربون يدفعها + +535 +00:36:21,130 --> 00:36:24,370 +في البنك أصبح إيه تكون الطرف المديني هنا من حساب + +536 +00:36:24,370 --> 00:36:29,150 +الخزينة إلى + +537 +00:36:29,150 --> 00:36:33,250 +حساب المرابحة الأمر بالشراء الخزينة أو عملية + +538 +00:36:33,250 --> 00:36:35,850 +المرابحة كالّتي عندكم في الكتاب مفيش مشكلة قيمة كم + +539 +00:36:35,850 --> 00:36:44,440 +هيدفعنا 1000 دينار هذا القيد الأول + +540 +00:36:44,440 --> 00:36:53,220 +هذا القيد الأول الآن أنتم + +541 +00:36:53,220 --> 00:36:58,900 +كبنك دفعتوا لهذا الشخص البائع دفعتونه كام قيمة + +542 +00:36:58,900 --> 00:37:03,080 +السلعة الكاملة أصبح القيد المحاسبي من حساب + +543 +00:37:03,080 --> 00:37:05,600 +المرابحة + +544 +00:37:06,450 --> 00:37:13,630 +للامر بالشراء رقم كذا إلى حساب الشيكات الصادرة أو + +545 +00:37:13,630 --> 00:37:17,090 +حسابات + +546 +00:37:17,090 --> 00:37:24,650 +تجاريّة أو حساب الخزينة بقيمة كام بقى عشرة آلاف + +547 +00:37:24,650 --> 00:37:25,410 +دينار + +548 +00:37:30,500 --> 00:37:34,060 +لغاية اللحظة هذه إحنا علاجنا القضية بين العميل وبين + +549 +00:37:34,060 --> 00:37:36,680 +البنك البنك لغاية هذه اللحظة لم يأخذ الفائدة ولم + +550 +00:37:36,680 --> 00:37:40,200 +يأخذ ربحه ولا أخذ العمولة تبعه أصبح بيننا نحسب + +551 +00:37:40,200 --> 00:37:42,860 +العمولة ونحسب الفائدة العمولة في السؤال مكتوب + +552 +00:37:42,860 --> 00:37:47,480 +واضحة 50 دينار أصبح بالذنب نحسب الربح كيف نحسب + +553 +00:37:47,480 --> 00:37:50,780 +الربح طريقة حساب الربح في البنك الإسلامي طريقة + +554 +00:37:50,780 --> 00:37:55,640 +سهلة جدا هيجي أقول لك كالاتي المبلغ اللي دفعه البنك + +555 +00:37:55,640 --> 00:38:01,590 +للبائع كمشترياتكم قص الدفع المقدمة كام؟ أصبح حقيقة + +556 +00:38:01,590 --> 00:38:05,590 +ما دفعه ال bank من أمواله 9000 دينار هذا مبلغ الدفع + +557 +00:38:05,590 --> 00:38:10,110 +حقيقة مضروبة كام؟ همش المرابحة كام؟ 5 على 100 + +558 +00:38:10,110 --> 00:38:19,750 +مضروبة في كام؟ في 10 على 12 طلعت كام هدي؟ 375 + +559 +00:38:19,750 --> 00:38:26,800 +دينار أصبح قيمة همش المرابحة 375 دينار لو كانت + +560 +00:38:26,800 --> 00:38:30,480 +المرابحة لمدة سنة فليش دائما تبقى 10 ع 12؟ 12 ع 12 + +561 +00:38:30,480 --> 00:38:35,840 +وخلاص لو كانت سنتين هنضرب في سنتين نضرب في اثنين + +562 +00:38:35,840 --> 00:38:40,420 +وبالتالي هذا اللي عمل فيه قيد محاسبي الآن إيش قيد + +563 +00:38:40,420 --> 00:38:44,620 +محاسبي إيه اضطرر بيكون يالا بيه نشوف فاكر معايا من + +564 +00:38:44,620 --> 00:38:48,200 +حساب .. هنحمل المبلغ على المرابحة من حساب المرابحة + +565 +00:38:48,200 --> 00:38:52,340 +للامر بالشرع كذا إلى مذكورين + +566 +00:38:54,740 --> 00:39:01,180 +إيرادات المرابحة اللي هو الربح تحقق 375 والعمولة + +567 +00:39:01,180 --> 00:39:11,440 +50 دينار حساب العمولة مجموع دول 425 دينار لأ + +568 +00:39:11,440 --> 00:39:16,580 +لو فتحت صفحة الأستاذ لأصور في حساب المرابحة هلاقي + +569 +00:39:16,580 --> 00:39:21,660 +هذه المرابحة مدينة بعشرة آلاف ومدينة + +570 +00:39:21,660 --> 00:39:28,930 +بكم كمان ثاني؟ بـ 425 ودائن بكم بقيمة الألف لو أنا أخذت + +571 +00:39:28,930 --> 00:39:32,670 +الحصيلة بنائتمها دول وقسمتها على عشر شهور هيطلع + +572 +00:39:32,670 --> 00:39:38,170 +قيمتين القسط الواحد كيف نحسب القسط الواحد ثاني لو + +573 +00:39:38,170 --> 00:39:42,650 +فتحنا سجل الأستاذ العام كده أعرف إيش هي رصيد حساب + +574 +00:39:42,650 --> 00:39:48,490 +المرابحة رصيد حساب المرابحة هنا مدينة بكم؟ هنا بعشرة + +575 +00:39:48,490 --> 00:39:55,050 +آلاف ودائن هنا بالألف أصبح إيش رصيده يعني 9000 + +576 +00:39:55,050 --> 00:40:02,270 +ومدينة بـ 425 أصبح 9425 رصيد حساب المرابحة مدين + +577 +00:40:02,270 --> 00:40:05,910 +نقسم على 10 شهور باعتبار إن فترة الاستداد 10 شهور + +578 +00:40:05,910 --> 00:40:12,690 +أصبح يتسلم كل مرة في كل شهر كم القسط؟ 942.5 أصبح + +579 +00:40:12,690 --> 00:40:20,450 +بتطلع هنا 942.5 قيمة إيه؟ قيمة القسط الواحد هنعمل + +580 +00:40:20,450 --> 00:40:25,740 +قيد محاسبي أنتم كبنك لما تستردوا قسط المرابحة إيش + +581 +00:40:25,740 --> 00:40:30,280 +القيود الحسابية بيكون من حساب الخزينة إلى حساب + +582 +00:40:30,280 --> 00:40:35,200 +المرابحة للامر بالشراء بقيمة 942.5 هذا الكلام + +583 +00:40:35,200 --> 00:40:39,040 +هيتكرر كم مرة؟ عشر مرات بيكون رصيد المرابحة إيش + +584 +00:40:39,040 --> 00:40:44,120 +صفراً صفراً وبالتالي بيكون هنا مرابحة في حد عنده أي + +585 +00:40:44,120 --> 00:40:47,160 +سؤال؟ لأ طيب كويس + +586 +00:40:49,860 --> 00:40:54,840 +خلصنا من المرابحة بس أفهمونا لغاية هنا لما ننتقل + +587 +00:40:54,840 --> 00:41:01,820 +لموضوع ثاني قضية المضاربة المضاربة + +588 +00:41:01,820 --> 00:41:07,540 +زي ما اتفقنا أحد أوجه التمويل في البنوك الإسلامية + +589 +00:41:07,540 --> 00:41:14,060 +المضاربة هي عبارة عن طرفين طرف يقدم المال وطرف + +590 +00:41:14,060 --> 00:41:18,620 +يقدم العمل في حالة البنك الإسلامي الطرف الذي يقدم + +591 +00:41:18,620 --> 00:41:22,960 +المال هو من؟ هو البنك والطرف اللي بيقدم العمل هو + +592 +00:41:22,960 --> 00:41:27,740 +شخص متعاقد معه شخص آخر مختلف هذا المنفذ الأموال + +593 +00:41:27,740 --> 00:41:32,660 +غير لما نكون استقبال الأموال، واضح؟ الآن إحنا + +594 +00:41:32,660 --> 00:41:36,300 +بيبقى نعطي المضاربة يا ترى إيه شروط المضاربة؟ + +595 +00:41:36,300 --> 00:41:39,300 +يجب علينا إحنا كبنك لما نختار هذا المضارب عشان + +596 +00:41:39,300 --> 00:41:43,160 +ياخد المال مننا نختار الشخص الأمين، الشخص النزيه، + +597 +00:41:43,160 --> 00:41:46,380 +الشخص اللي ما يخونش الأمانة، علشان ما يحطش أمانة عند + +598 +00:41:46,380 --> 00:41:50,280 +واحد ويعمل فيها تحايل ويعمل فيها مشاكل وفي + +599 +00:41:50,280 --> 00:41:53,780 +الآخر يكون خسران مين؟ مين هيخسر يا ترى؟ هيخسر + +600 +00:41:53,780 --> 00:41:57,940 +البنك، لأنه إذا وقعت الخسارة في حالة المضاربة، + +601 +00:41:57,940 --> 00:42:03,660 +فيخسر صاحب المال طب ليش صاحب المال يخسر؟ لأنه يفترض + +602 +00:42:03,660 --> 00:42:09,320 +هذا الأصل إلا إذا ثبت أن هناك تعديا أو تقصيرا أو + +603 +00:42:09,320 --> 00:42:14,200 +إهمالا من طرف المضارب يعني الأصل أن يكون خسارة على + +604 +00:42:14,200 --> 00:42:19,400 +صاحب المال طب صاحب العمل إيش بخسر؟ خسر جهده وخسر + +605 +00:42:19,400 --> 00:42:22,400 +تعب وخسر طيلة هذه المدة كلها كان يشتغل بالبلاش + +606 +00:42:22,400 --> 00:42:26,760 +بدون مقابل أنا صاحب المال أنا اللي خسرت هذه + +607 +00:42:26,760 --> 00:42:32,090 +الخسارة تسجل على صاحب المال ويعتبر صاحب المال هو + +608 +00:42:32,090 --> 00:42:36,970 +الخاسر في هذا الأمر ولكن لو ثبت هناك تعدي أو تقصير + +609 +00:42:36,970 --> 00:42:41,990 +أو إهمال تلت عناصر يجب على المضارب أن يتحمل هذه + +610 +00:42:41,990 --> 00:42:45,990 +المسؤولية ويشارك في هذا الخسارة طبعا إثبات الخسارة + +611 +00:42:45,990 --> 00:42:49,700 +في أمر زي كده يكون أمر مش سهل كيف يقولك هذا اتعدى؟ + +612 +00:42:49,700 --> 00:42:52,600 +اتعدى لما نثبت حاجة معينة كيف نثبت أن هذا أهمل؟ + +613 +00:42:52,600 --> 00:42:56,460 +هذه المسألة بترجع ليه؟ لطريقة الحكم والأدلة والقرائن + +614 +00:42:56,460 --> 00:42:59,980 +اللي اتبين فعلا أن نظيره كان بذل جهد معين لكن قصرت + +615 +00:42:59,980 --> 00:43:02,780 +فيه بذل العناية في أداء وأجبتك هذا طبعا مسألة + +616 +00:43:02,780 --> 00:43:06,140 +اجتماعية بتحتاج إلى وقت وإثباتات ولكن لو ثبتت هذا + +617 +00:43:06,140 --> 00:43:09,000 +الأمر بحكم الناس الفقهاء أو الحكماء في هذا الأمر + +618 +00:43:09,000 --> 00:43:12,960 +يجب على المضارب أن يتحمل المسؤولية الكاملة عن + +619 +00:43:12,960 --> 00:43:16,940 +خسارة المال وبالتالي يخسر جهده ويخسر المال بقدر + +620 +00:43:16,940 --> 00:43:18,140 +الذي أهمل فيه + +621 +00:43:21,750 --> 00:43:25,870 +الآن من شروط المال أيضا، من شروط المضاربة أن يعود + +622 +00:43:25,870 --> 00:43:29,810 +رأس المال سالما إلى صاحب المال يعني اليوم إحنا + +623 +00:43:29,810 --> 00:43:34,810 +كبنك إسلامي عطينا أموالنا لمضاربنا المشتغل المضارب + +624 +00:43:34,810 --> 00:43:37,450 +في هذا المال هل أنا كبنك إسلامي أسكت ولا + +625 +00:43:37,450 --> 00:43:40,710 +أتابع إيش مشتغل؟ لابد أن أتابعه وأقول له اعطيني + +626 +00:43:40,710 --> 00:43:43,890 +استجلاتك و هاتن و حاسب تابعك و راقب و أتابع .. شوف + +627 +00:43:43,890 --> 00:43:46,690 +شغله كيف لأنه أموالي مش مقلول أسيبه مالي عند هذا + +628 +00:43:46,690 --> 00:43:49,590 +الشخص و هو يشتغل .. لازم أتابع خطوة تقولك والله + +629 +00:43:49,590 --> 00:43:52,550 +مولو أه مانا بتحمل .. بس لأ برضه عنصر متابعة عنصر + +630 +00:43:52,550 --> 00:43:55,450 +يقظ بتابع الإنسان و بيحثه دائما على المزيد من + +631 +00:43:55,450 --> 00:44:02,180 +الاجتهاد هذا الأمر مطلوب في هذه الحالة عندما تنتهي + +632 +00:44:02,180 --> 00:44:06,100 +عملية المضاربة في التاريخ المحدد لها، يجب على + +633 +00:44:06,100 --> 00:44:11,020 +المضارب أن يعيد رأس المال سالمًا إلى البنك مش سالمه + +634 +00:44:11,020 --> 00:44:15,620 +بس كمان ومضافا إليه الأرباح التي تحققت يعني مشروط + +635 +00:44:15,620 --> 00:44:18,140 +المضاربة أن يعود رأس المال سالمًا من قلب الـ bank + +636 +00:44:18,140 --> 00:44:22,160 +محملا به كمان بقيمة الأرباح لهذا السبب هنلاقي + +637 +00:44:22,160 --> 00:44:24,460 +المضاربة الوحيدة اللي احنا نتعامل مع قواعدها + +638 +00:44:24,460 --> 00:44:27,960 +المحاسبية وإنه هنستلم منها احنا كـ bank لما ندفع + +639 +00:44:27,960 --> 00:44:31,080 +المضاربة ندفع قيمة مبلغ المضاربة في هذه الحالة + +640 +00:44:31,080 --> 00:44:35,360 +بدنا نستلم من المضاربة بقيمة المضاربة زائد .. زائد + +641 +00:44:35,360 --> 00:44:38,520 +الأرباح وبالتالي خلنا نتكلم عن السؤال اللي عندنا + +642 +00:44:38,520 --> 00:44:39,040 +أمامنا هنا + +643 +00:44:44,630 --> 00:44:51,930 +تم الاتفاق بين الـ Bank باعتباره ممول و أحد + +644 +00:44:51,930 --> 00:44:56,530 +العملاء باعتباره مضارب على تمويل عملية مضاربة + +645 +00:44:56,530 --> 00:45:04,050 +بقيمة 100 ألف دينار يوزع الربح بين الطرفين بنسبة + +646 +00:45:04,050 --> 00:45:11,690 +40% للمضارب و 60% للممول بلغت إيرادات المضاربة 25 + +647 +00:45:11,690 --> 00:45:16,770 +ألف دينار وكانت مصروفات المضاربة 5000 دينار يطور + +648 +00:45:16,770 --> 00:45:20,790 +السؤال إحنا كبنك لما نعطي المبلغ هذا ال 100 ألف + +649 +00:45:20,790 --> 00:45:24,150 +دينار للعميل أنا همسك سجلات العميل ولا هو يمسك + +650 +00:45:24,150 --> 00:45:28,170 +سجلاته أنا فقط بدفع ال 100 ألف و أقعد أستنى يعني + +651 +00:45:28,170 --> 00:45:30,830 +أنا كبنك بعطي المبلغ 100 ألف دينار لهذا العميل + +652 +00:45:30,830 --> 00:45:34,610 +بقول اشتغل بيهم بس مش هو ده أنا ساكت برضه بتابعه + +653 +00:45:34,610 --> 00:45:37,570 +بقول تعالي إيش عملت فيهم زي واحد بيعطي فلوس لواحد + +654 +00:45:37,570 --> 00:45:40,030 +ثاني بنام عليهم و أنا بتابعهم بتابعهم لكن أنا مش + +655 +00:45:40,030 --> 00:45:42,270 +مسؤول عن كتابة السجلات مش مسؤول عن أعمال قيد + +656 +00:45:42,270 --> 00:45:46,670 +محاسبية أبدا إلا بقدر المبالغ اللي بتفحصها فأول قيد + +657 +00:45:46,670 --> 00:45:50,770 +محاسبي هو القيد الوحيد في البداية أن أنا بدي أسجل + +658 +00:45:50,770 --> 00:45:55,230 +على العميل هذا أنه أخذ مني مبلغ ال 100 ألف دينار + +659 +00:45:55,230 --> 00:45:58,690 +أصلًا هي طرّاش بيكون طرف مدين القيد هي عملية + +660 +00:45:58,690 --> 00:46:03,910 +المضاربة رقم كذا بطريقة كذا إلى حساب الخزينة أو إلى + +661 +00:46:03,910 --> 00:46:06,950 +حساب الشيكات الصادرة أو للحسابات التجارية وبالتالي + +662 +00:46:06,950 --> 00:46:14,890 +هذا هو القيد المحاسبي من حساب عملية المضاربة رقم + +663 +00:46:14,890 --> 00:46:19,870 +كذا مائة ألف دينار إلى حساب الشيكات الصادرة غير + +664 +00:46:19,870 --> 00:46:24,230 +الشيكات الصادرة هنقول أيضًا الحسابات التجارية أو + +665 +00:46:24,230 --> 00:46:27,950 +إيش هو كمان أو الخزينة إذا تم دفع المبلغ نقدًا + +666 +00:46:30,040 --> 00:46:35,820 +هذا أول قيد دور البنك من ناحية المحاسبية وقيود + +667 +00:46:35,820 --> 00:46:40,000 +المحاسبية انتهى ننتظر ماذا؟ ننتظر انتهاء المضاربة + +668 +00:46:40,000 --> 00:46:45,900 +بس لكن خلال المدة هذه، من تاريخ دفع المبلغ هذا إلى + +669 +00:46:45,900 --> 00:46:49,540 +تاريخ انتهاء المضاربة المضاربة اللي هي مدة زمنية، + +670 +00:46:49,540 --> 00:46:51,740 +مش هأقول أخذ فلسك واشتغل فيها سنة، سنتين، ثلاثة، + +671 +00:46:51,740 --> 00:46:55,680 +بدي أحدد تاريخ معين مش أنا أعرف إيه متانة حسب إلى + +672 +00:46:55,680 --> 00:46:58,200 +التاريخ هذا، إيش الـBank بيعمل؟ يقوم بمتابعة + +673 +00:46:58,200 --> 00:47:01,060 +المضارب، بيبعتله ناس يفتشوا عليه، بيبعتله ناس + +674 +00:47:01,060 --> 00:47:04,880 +يسألوه إيش عملت، إيش وصلت، إيش ربحت، إيش وصلت + +675 +00:47:04,880 --> 00:47:06,980 +الخطوات اللي وصلتلها، لأنه هذا أموالنا، احنا مش + +676 +00:47:06,980 --> 00:47:08,960 +هضيعينا كده، مضمونة، لا سواعات بيبعتنا وموالدة، + +677 +00:47:08,960 --> 00:47:11,620 +بيقولوا إيش أنا اشتغلت بيها، فيقوم الـBank بمتابعة + +678 +00:47:11,620 --> 00:47:15,800 +العميل المضارب من خلال الاتصال في مكتب واتصال + +679 +00:47:15,800 --> 00:47:19,100 +بالمحاسبين ومتابعة كل قيود بيعملها المضارب، الآن + +680 +00:47:19,100 --> 00:47:24,500 +المضارب نهاية المدة قدمنا للمضاربة أقول اتفضل يا + +681 +00:47:24,500 --> 00:47:27,920 +بنك هذه هي المضاربة وهذه نتائج عملنا بيجيبلي + +682 +00:47:27,920 --> 00:47:30,880 +سجلاته وبيجيبلي محاسبته ويجي عند بنك اه وأنا بروح + +683 +00:47:30,880 --> 00:47:35,500 +عليه تبين أن إيرادات المضاربة 25000 ومصروفات + +684 +00:47:35,500 --> 00:47:38,540 +المضاربة كام؟ 5000 أصبح صفر ربح المضاربة + +685 +00:47:38,540 --> 00:47:42,140 +كام؟ 20000 الـBank بقى ما القيود محاسبته مش علاقة + +686 +00:47:42,140 --> 00:47:45,360 +بالـ5000 وقيود وين صارت؟ عند العميل نفسه لكن + +687 +00:47:45,360 --> 00:47:50,100 +أنا في نهاية بدي الـ20000 الـ20000 من حق مين هدول؟ من + +688 +00:47:50,100 --> 00:47:54,160 +حق المضاربة من حق من؟ من حق البلد أصبح الآن عند + +689 +00:47:54,160 --> 00:47:58,300 +عودة انتهاء المضاربة يجب على المضارب أن يعيد رأس + +690 +00:47:58,300 --> 00:48:02,340 +المال سالمًا زاد إيش؟ زاد الردّاد أصبح كام يا رجع + +691 +00:48:02,340 --> 00:48:06,320 +يعني؟ 120 ألفًا من حساب الخزينة إلى حساب عملية + +692 +00:48:06,320 --> 00:48:11,080 +المضاربة من حساب الخزينة إلى حساب عملية المضاربة + +693 +00:48:11,080 --> 00:48:16,080 +بقيمة كام؟ الـ120 ألفًا أخذنا كده نصور حساب + +694 +00:48:16,080 --> 00:48:20,340 +المضاربة هنا إيش صار وضع حساب المضاربة مدين ولا + +695 +00:48:20,340 --> 00:48:25,020 +دائن؟ حساب المضاربة .. دائما نصور حرف T في الأستاذ + +696 +00:48:25,020 --> 00:48:29,900 +العام حساب المضاربة الآن المضاربة كانت مدينة .. + +697 +00:48:29,900 --> 00:48:34,700 +مدينة كانت مائة ألف دينار دائن الآن كام؟ مائة و + +698 +00:48:34,700 --> 00:48:38,500 +عشرين فكيف دائنه؟ لأنه إلى المضاربة أُترحل هنا + +699 +00:48:38,500 --> 00:48:41,920 +المائة والعشرين بس فيش شرح منه ليش؟ من الخزينة مش + +700 +00:48:41,920 --> 00:48:46,420 +كده ولا لا؟ الآن حساب المضاربة في سجلاتنا احنا + +701 +00:48:46,420 --> 00:48:51,950 +كبنك دائن هذه الدائنية هي إيرادات، أي حساب دائن + +702 +00:48:51,950 --> 00:48:58,310 +إيرادات، ما عدا حساب الخصوم طبعًا، بسبب الالتزام، هذه + +703 +00:48:58,310 --> 00:49:00,410 +إيرادات، هذه إيرادات العشرين ألف، لو أريد ترصد + +704 +00:49:00,410 --> 00:49:03,570 +الحساب هذا، هذا الجانب أكثر، أكثر بكام؟ بعشرين ألف + +705 +00:49:03,570 --> 00:49:08,070 +دينار، عشرين ألف دينار من حق مين؟ من حق الطرفين، + +706 +00:49:08,070 --> 00:49:11,910 +الـBank؟ ومين ثاني؟ والعميل المضارب، كيف تقسم الربح + +707 +00:49:11,910 --> 00:49:17,060 +منهم؟ أن 40% للمضارب و60% للبنك أصبح أقول أربعين + +708 +00:49:17,060 --> 00:49:20,640 +في المائة من العشرين ألف أد إيش بيطلع؟ ثمانية آلاف أصبح ثمانية آلاف + +709 +00:49:20,640 --> 00:49:25,720 +من مين؟ للمضارب والباقي أد إيش بيصير؟ اثني عشر لمية من + +710 +00:49:25,720 --> 00:49:28,240 +حق الـBank أصبح نام القيد المحاسبي هنقول في إيش + +711 +00:49:28,240 --> 00:49:34,380 +كالآتي من حساب المضاربة عشرين ألف يعني المضاربة + +712 +00:49:34,380 --> 00:49:40,360 +بيصير هنا إيه؟ عشرين ألف مدينة إلى مذكورين جار + +713 +00:49:40,360 --> 00:49:44,220 +المضارب 8000 وإيرادات المضاربة 12000 كيف جبنا الـ + +714 +00:49:44,220 --> 00:49:49,320 +8000 هذه الـ20,000 في 40 والـ20 مضروبة في 60 أو + +715 +00:49:49,320 --> 00:50:00,900 +نطرح الـ8 من الـ20,000 واضح الكلام + +716 +00:50:00,900 --> 00:50:05,480 +هذا خلاص خلاص المضاربة كده مش عايزينه سهل للبنوك + +717 +00:50:05,480 --> 00:50:06,140 +الإسلامية إن شاء الله + +718 +00:50:09,550 --> 00:50:13,970 +آه في حالة الخسارة طيب سؤال حلو في حالة الخسارة + +719 +00:50:13,970 --> 00:50:18,430 +خلينا ناخد المثال هنا لأ + +720 +00:50:18,430 --> 00:50:21,610 +خلينا يعني نرجع رأس المال لو خسر عشرين ألف كام + +721 +00:50:21,610 --> 00:50:27,470 +هيرجع يعني هدا؟ لو هو الخسارة طلعت لإيرادات خمس + +722 +00:50:27,470 --> 00:50:30,550 +وعشرين ألف ومصروفات مضاربة خمس وعشرين ألف أصبح + +723 +00:50:30,550 --> 00:50:35,430 +المضاربة إيش صار فيها؟ صفر لا ربحنا ولا خسرنا أصبح + +724 +00:50:35,430 --> 00:50:40,280 +كام هيرجعلي هدا؟ هيرجعلي مائة ألف زي ما هم هيرجعلي + +725 +00:50:40,280 --> 00:50:46,680 +100 ألف لأن احنا قلنا احنا المضاربة حققت إيرادات + +726 +00:50:46,680 --> 00:50:50,900 +25 ألف وحققت أيضًا مصروفات 25 ألف أصبح الرصيد صفر تمامًا + +727 +00:50:50,900 --> 00:50:54,840 +صفر أصبح يرجعلي كام رأس المال؟ 100 ألف لكن افترض + +728 +00:50:54,840 --> 00:50:58,360 +أنه حتى في خسارة كانت موجودة يعني مش احنا كان + +729 +00:50:58,360 --> 00:51:04,060 +إيراداتنا 25 ألف ومصروفاتنا 30 أصبح حسابات المضاربة + +730 +00:51:04,060 --> 00:51:08,360 +مش في سجلاتي أنا عنده هو هيجي ويقولي تعال أنا خسرت + +731 +00:51:08,360 --> 00:51:12,500 +.. قداش خسر هو؟ 5000 أصبح رجعلي كام من رأس المال؟ + +732 +00:51:12,500 --> 00:51:17,840 +95 يعني أصبح هذا هتكون بدل 100 ألف هتكون 95 ألف أنا + +733 +00:51:17,840 --> 00:51:20,680 +مما أعطيه 100 ألف وهذه 95 ألف أصبح في عندي خسارة + +734 +00:51:20,680 --> 00:51:24,420 +كام؟ 5000 الـ5000 أو تكون خمسة آلاف خسارة عمل فيه إيش + +735 +00:51:24,420 --> 00:51:28,460 +قدمه حساب إيش؟ هأقولي من حساب الأرباح والخسائر إلى + +736 +00:51:28,460 --> 00:51:32,500 +حساب إيش؟ عملية المضاربة هتحمل أنا الخسارة هذه إلا + +737 +00:51:32,500 --> 00:51:35,360 +إذا ثبتت التعدد والتنصير هكون هو المدينة بقيمة + +738 +00:51:35,360 --> 00:51:36,020 +هذا المبلغ + +739 +00:51:38,960 --> 00:51:42,800 +عادة الـBank طبعًا هي الخسارة واردة حقًا واردة ولكن + +740 +00:51:42,800 --> 00:51:45,840 +عادة الـBank يتحرر دائمًا أنه عميله ولما يلاقي الـBank + +741 +00:51:45,840 --> 00:51:49,660 +أنه عميله ما بيش غلط من البداية بيوقف المضاربة قبل + +742 +00:51:49,660 --> 00:51:53,140 +ما تنتهي المضاربة بيستنى الآخر بتوقف المضاربة + +743 +00:51:53,140 --> 00:51:59,120 +كلها إلى أن ننتقل لموضوع عملية المشاركات مش هناخد + +744 +00:51:59,120 --> 00:52:02,520 +المشاركات كتير حاجات هناخد حاجة بسيطة بس يطرء + +745 +00:52:05,700 --> 00:52:11,460 +الآن عملية المشاركة بين طرفين الـBank هيقدم المال و + +746 +00:52:11,460 --> 00:52:15,140 +أيضًا العميل الطرف الثاني هيقدم المال واتنين + +747 +00:52:15,140 --> 00:52:18,560 +هيمتزج المال مع بعض في عملية اسمها عملية مشاركة + +748 +00:52:18,560 --> 00:52:23,940 +المشاركة تأخذ عدة أشكال في البنوك الإسلامية أما أن + +749 +00:52:23,940 --> 00:52:29,740 +تكون لتمويل صفقة واحدة صفقة واحدة معينة وتنتهي أو + +750 +00:52:29,740 --> 00:52:38,230 +تكون مشاركة ثابتة أو تكون مشاركة متناقصة منتهية + +751 +00:52:38,230 --> 00:52:42,210 +بالتمليك إيه + +752 +00:52:42,210 --> 00:52:44,470 +معناه يعني الثلاث حالات اللي هندرسهم إن شاء الله + +753 +00:52:44,470 --> 00:52:47,710 +في موضوع المشاركات قبل ما أتكلم عن الثلاث حالات + +754 +00:52:47,710 --> 00:52:52,470 +هنتكلم عن مبادئ المشاركة اثنين بيشتركوا في عمل + +755 +00:52:52,470 --> 00:52:58,210 +معين أداء عمل معين بيتفقوا على نسبة من الربح تم + +756 +00:52:58,210 --> 00:53:02,950 +اتفاق في العقد أن أنت الـ bank و أنا العميل بدي أشترك + +757 +00:53:02,950 --> 00:53:07,690 +معاكم في عملية معينة أقول خد لك الـ 100 ألف دينار و + +758 +00:53:07,690 --> 00:53:10,530 +أنا بدفع إن عندي 50 ألف دينار و بنقوم بشراء صفقة + +759 +00:53:10,530 --> 00:53:13,290 +معينة و بنبيعها أنا بشتري مثلًا تلفزيونات و بنبيعهم + +760 +00:53:13,290 --> 00:53:16,270 +أجهزة حاسوب و بنبيعهم مع بعض بروح أنا بسافر و + +761 +00:53:16,270 --> 00:53:18,390 +بشتري أجهزة و بنبيعها و يكون الربح يقسم بين + +762 +00:53:18,390 --> 00:53:21,570 +الطرفين يقسم الربح بين الطرفين حسب إيه؟ حسب + +763 +00:53:21,570 --> 00:53:27,990 +الاتفاق اتفاق مثلًا نسبة الربح 60% للبنك و 40% + +764 +00:53:27,990 --> 00:53:37,250 +للعميل أنا دفعت كام؟ دفعت أنا خمسين ألف أنا + +765 +00:53:37,250 --> 00:53:43,090 +دفعت خمسين ألف و نسبة الربح تبقى أربعين في المئة للبنك + +766 +00:53:43,090 --> 00:53:47,510 +دفعت مئة ألف و الربح تبقى أربعين في المئة لو جينا كده + +767 +00:53:47,510 --> 00:53:50,910 +بالمنطق هل هي كيف أنا أدفع البنك يدفع 100 ألف و + +768 +00:53:50,910 --> 00:53:55,370 +ياخد 60 و ثاني أنا كعميل أدفع 50 ألف و آخد 40%؟ + +769 +00:53:55,370 --> 00:53:57,430 +المفروض أن النسبة و التناسب مش واضحة، مش كده ولا + +770 +00:53:57,430 --> 00:54:00,450 +واضح أنه في خلل في النسبة إلى حد ما، لكن هذا هو + +771 +00:54:00,450 --> 00:54:04,650 +الاتفاق بين الطرفين، فالاتفاق سيد الموقف، احنا + +772 +00:54:04,650 --> 00:54:07,010 +اتفقنا على كده، أنت رضيت و أنا رضيت، البنك رضي و + +773 +00:54:07,010 --> 00:54:13,130 +أنا رضيت، خلاص طب لو وقعت الخسارة، الاتفاق ليس له + +774 +00:54:13,130 --> 00:54:19,440 +قيمة، مش مطبق ليه خالص في حالة المشاركات الاتفاق + +775 +00:54:19,440 --> 00:54:25,940 +ليس له قيمة إطلاقًا يجب أن يتم توزيع الخسارة حسب + +776 +00:54:25,940 --> 00:54:35,260 +نسبة رأس المال يعني اربحنا هنتزم بالاتفاق لكن لو + +777 +00:54:35,260 --> 00:54:39,560 +وقعت الخسارة فهذا الاتفاق يعتبر ليس له أي أثر ولا + +778 +00:54:39,560 --> 00:54:42,440 +أي قيمة، هنعود إلى أصل رأس المال و لا يداش رأس + +779 +00:54:42,440 --> 00:54:48,030 +المال، 46، أصبح الخسارة توزع بنسبة 60 و بنسبة 40 طب + +780 +00:54:48,030 --> 00:54:50,430 +ليش كده؟ مش احنا داخلين عن الخير و الشر مع بعض؟ ليش + +781 +00:54:50,430 --> 00:54:53,670 +مانا في حالة الربح نلتزم بالاتفاق و في حالة الخسارة + +782 +00:54:53,670 --> 00:54:57,810 +نلتزم بالاتفاق؟ هيك الشرع بيقول، مش أنا بقول، هيك + +783 +00:54:57,810 --> 00:55:01,590 +فقه المعاملات السلمية بيقولك في حالة المشاركات حسب + +784 +00:55:01,590 --> 00:55:04,990 +الاتفاق، ولكن إذا وقعت الخسارة فالاتفاق لاغي حسب + +785 +00:55:04,990 --> 00:55:08,670 +نسبة طلعة السلم، هتبني ليش؟ ليش كده الفكر الفقهي + +786 +00:55:08,670 --> 00:55:12,310 +الإسلامي؟ طب و حالة الربح مش مقدر نشوف الحساب معاك + +787 +00:55:12,310 --> 00:55:16,600 +حد أكثر من الثاني؟ الفلسفة في هذا الأمر تقوم على + +788 +00:55:16,600 --> 00:55:20,560 +فكرة الآتي إنه في حالة الربح، هناك ربح موجود، ربح + +789 +00:55:20,560 --> 00:55:25,100 +موجود، واحد بيـربح، واحد عايز يتنازل عن جزء من ربحه، + +790 +00:55:25,100 --> 00:55:29,000 +فيها مشكلة؟ يعني أنا ربحت و أنت ربحت، لكن أنا رضيت + +791 +00:55:29,000 --> 00:55:32,920 +أن أتنازل عن جزء من ربحي، مافيش فيه مشكلة، هذا في + +792 +00:55:32,920 --> 00:55:35,740 +حالة النمو، في حالة الربح، لكن في حالة الخسارة، + +793 +00:55:35,740 --> 00:55:40,300 +هنا تبقى العصابة موجودة، الكل خسران، فليش نقسم الربح + +794 +00:55:40,300 --> 00:55:42,780 +الخسارة لبعين عشرين وعشرين في المئة؟ وبالتالي + +795 +00:55:42,780 --> 00:55:45,520 +أحيانًا رأس المال الضعيف بتاكل، خاصة إن كانت خسارة + +796 +00:55:45,520 --> 00:55:47,900 +عالية، فهنا الفكر الإسلامي و فكر المعاملة الإسلامية + +797 +00:55:47,900 --> 00:55:50,760 +بيقولوا لك لأ، يجب أن توزع الخسارة حسب الإسمار + +798 +00:55:50,760 --> 00:55:53,500 +عشان يكون فيه عدالة، لكن طب ليش مش عدالة في + +799 +00:55:53,500 --> 00:55:55,420 +الربح؟ واحد عايز يتنازل عن حقه، واحد مع الفلوس + +800 +00:55:55,420 --> 00:55:57,960 +عايز يوزع حل الناس، هنقوله ما توزعش؟ العكس هذا كويس + +801 +00:55:57,960 --> 00:56:02,860 +له، ففي حالة الربح ما فيش مشكلة لأنه فيه ربح، ما فيش + +802 +00:56:02,860 --> 00:56:05,100 +خوف لكن في حالة الخسارة الناس انعسانين في حالة + +803 +00:56:05,100 --> 00:56:08,100 +الخسارة هنا بيكون في حالة إنسان في حالة ضائقة في + +804 +00:56:08,100 --> 00:56:11,680 +حالة ضجر في حالة وضع كرب معين و بتقولك لا يعني إيش + +805 +00:56:11,680 --> 00:56:14,960 +الخسارتك و رأس المال أنا لأن أنا والله اتنازلت عن + +806 +00:56:14,960 --> 00:56:17,640 +ربح تابعي لأ ما ينفعش على قل و تتوزع المثل هذه حسب + +807 +00:56:17,640 --> 00:56:20,360 +نسبة الرأس مال هذه أهم قاعدة فقهية موجودة في عملية + +808 +00:56:20,360 --> 00:56:26,160 +المشاركات الآن خليني آخد أول نقطة من عملية + +809 +00:56:26,160 --> 00:56:29,180 +المشاركات اللي نتقف عندها إن شاء الله اللي هي + +810 +00:56:29,180 --> 00:56:33,140 +المشاركة لتمويل صفقة واحدة إيه معنى تمويل صفقة + +811 +00:56:33,140 --> 00:56:36,220 +واحدة؟ يعني بنقوم بعملية مشاركة عشان نشتري مرة + +812 +00:56:36,220 --> 00:56:40,720 +واحدة بضاعة و نسيبها و نسيب البضاعة دي و نقوم بعملية + +813 +00:56:40,720 --> 00:56:48,820 +بيع و نشوف إيش فيها ربح و خسارة تم + +814 +00:56:48,820 --> 00:56:49,520 +الاتفاق + +815 +00:57:04,290 --> 00:57:09,330 +تم اتفاق على تأسيس مشروع مشترك بين البنك و مجموعة + +816 +00:57:09,330 --> 00:57:14,930 +من المساهمين برأس مال قدره 200 ألف دينار يشارك في + +817 +00:57:14,930 --> 00:57:20,430 +هذا المشروع أصحاب المشروع 120 ألف و الباقي مولوه + +818 +00:57:20,430 --> 00:57:26,630 +البنك على + +819 +00:57:26,630 --> 00:57:30,670 +أن يتم تقسيم الأرباح بينهما مناصفة واضح ربح مناصفة + +820 +00:57:30,670 --> 00:57:35,660 +يعني 50-50% رغم التفاوت في رأس المال يتم استخدام + +821 +00:57:35,660 --> 00:57:39,800 +رأس مال البنك بالكامل بعد ثلاث سنوات بعد ثلاث سنوات + +822 +00:57:39,800 --> 00:57:43,100 +البنك ينهي عملية المشاركة و يأخذ رأس ماله بالكامل + +823 +00:57:43,100 --> 00:57:47,360 +يعني مشاركة مدتها ثلاث سنوات حقق المشروع إيرادات + +824 +00:57:47,360 --> 00:57:51,700 +صافية خلال الفترة بقيمة السنة الأولى 30 ألف السنة + +825 +00:57:51,700 --> 00:57:55,060 +الثانية 3200 السنة الرابعة 4000 دينار على التوالي + +826 +00:57:55,060 --> 00:57:59,750 +طبعًا هذه صافية إيرادات الآن بنفس فكرة القيود + +827 +00:57:59,750 --> 00:58:02,090 +المحاسبية اللي عملناها في حالة المضاربات و حالة + +828 +00:58:02,090 --> 00:58:05,530 +المربحات هنفتح حساب في الأستاذ العام اسمه حساب + +829 +00:58:05,530 --> 00:58:08,810 +المشاركات لصفقة واحدة هنعمل من الحساب مشاركة + +830 +00:58:08,810 --> 00:58:12,290 +وبالتالي هيكون قيد محاسبي عند دفع البنك للمال اللازم + +831 +00:58:12,290 --> 00:58:18,530 +لتمويل المشروع هنعمل قيد هنخلي حساب المشاركة مدينة + +832 +00:58:18,530 --> 00:58:23,430 +حساب المشاركة رقم كذا إلى حساب الخزينة أو الحسابات + +833 +00:58:23,430 --> 00:58:26,710 +التجارية أو حساب إيش كمان الشيكات الصادرة + +834 +00:58:29,560 --> 00:58:33,500 +بقيمة المبلغ المدفوع، قد إيش نصيب البنك؟ طب ليه ما + +835 +00:58:33,500 --> 00:58:36,980 +سمينا الـ 120 اللي بيـدفعها العميل؟ اشتغلنا + +836 +00:58:36,980 --> 00:58:41,140 +فيه، هو اللي بيـدفع عنده هو، سجلاته هو، يعني هو + +837 +00:58:41,140 --> 00:58:43,180 +بيـبص على السجلات و أنا ببص على السجلات اللي متعلقة + +838 +00:58:43,180 --> 00:58:46,900 +بالمبلغ اللي بيـدفعه فقط، و المبلغ اللي بيـقبضه بس + +839 +00:58:46,900 --> 00:58:49,380 +دوري أنا بمشاركة هل بدفع فلوس 8000 و بنام ولا + +840 +00:58:49,380 --> 00:58:53,160 +بتابع لمسألة لابد متابعة من ناحية الإدارية باقتضاض + +841 +00:58:53,160 --> 00:58:56,500 +عملية متابعة أو عملية حساسة بحيث نتابع هذا العميل + +842 +00:58:56,500 --> 00:59:00,540 +حتى نعرف إن عمله هذا تابع له طلع عليه من تغيرات + +843 +00:59:00,540 --> 00:59:06,300 +لأن إحنا إيش دورنا كبنك؟ هننتظر حتى نهاية السنة + +844 +00:59:06,300 --> 00:59:09,960 +الأولى مع المتابعة الدورية المستمرة الحفيفة هقول له + +845 +00:59:09,960 --> 00:59:13,160 +تعال و أرينا حساباتك و ورنا حساباته و جاب سجلاته و + +846 +00:59:13,160 --> 00:59:15,620 +حسبنا كده مع بعض الليقينا السنة الأولى قد إيش ربح + +847 +00:59:15,620 --> 00:59:21,140 +المتحقق 3000 دينار هقول له هاتلي 80 ألف زي 3000 لأ + +848 +00:59:21,140 --> 00:59:25,500 +المضاربات كنا نأخذ رأس المال زي دي زياده الربح في + +849 +00:59:25,500 --> 00:59:28,340 +حالة المضاربة كنا نقول أعطينا رأس المال دفعتولك + +850 +00:59:28,340 --> 00:59:31,300 +وقت الربح و تعالى عندي أوزع أنا ببدأ أقسم التوزيع + +851 +00:59:31,300 --> 00:59:34,060 +أنا ببدأ أعمل التوزيع كبنك بس أنا الأمر مختلف إيش + +852 +00:59:34,060 --> 00:59:37,680 +هآخذ من هذا المشارك ربح فقط لأ رأس المال بعد ما + +853 +00:59:37,680 --> 00:59:41,840 +هيت مدى بالضبط فهاخد ربح فقط ربح قد إيش كله كم هو + +854 +00:59:41,840 --> 00:59:42,820 +أساسًا 3000 + +855 +00:59:46,240 --> 00:59:50,180 +قد إيش هو نسبة التوزيع؟ مناصفة اصبع نقول 3000 ضرب + +856 +00:59:50,180 --> 00:59:53,180 +50 مليون 1500 احنا كمان قد إيش هنطالب هذا الشريط؟ + +857 +00:59:53,180 --> 00:59:58,420 +هنقول من حساب الخزينة من + +858 +00:59:58,420 --> 01:00:02,720 +حساب الخزينة إلى حساب إيرادات المشاركة واضح القيد + +859 +01:00:02,720 --> 01:00:07,020 +الأول؟ طيب القيد اللي بعده بنفس الطريقة هنقول أيضًا + +860 +01:00:07,020 --> 01:00:11,280 +من حساب الخزينة إلى حساب إيرادات مشاركة في السنة + +861 +01:00:11,280 --> 01:00:15,800 +الثانية اللي عبارة عن الـ 3200 مضروبة أيضًا في 50% + +862 +01:00:15,800 --> 01:00:19,920 +بيطلع 1600 ثم هيكون القيد الثالث في السنة الثالثة + +863 +01:00:19,920 --> 01:00:23,080 +بنفس الطريقة اللي هو من حساب الخزينة إلى حساب + +864 +01:00:23,080 --> 01:00:27,840 +إيرادات المشاركة بعد كده إيش هناخد؟ هنسترد.. + +865 +01:00:27,840 --> 01:00:31,820 +هنسترد رأس مال المشاركة هنقول من حساب الخزينة إلى + +866 +01:00:31,820 --> 01:00:37,740 +حساب عملية مشاركة بقيمة الـ 80 ألف أعتقد + +867 +01:00:37,740 --> 01:00:43,760 +سهل هذه في عندي نقطتين نقطة المشاركة الثابتة و هذه + +868 +01:00:43,760 --> 01:00:48,040 +هنحل التمرين تبعها بطريقتين طريقة اللي هو حقوق + +869 +01:00:48,040 --> 01:00:51,120 +الملكية و طريقة التكلفة و في عندي حاجة ثانية + +870 +01:00:51,120 --> 01:00:53,660 +المشاركة المتناقصة المنتهية بالتمليك إن شاء الله + +871 +01:00:53,660 --> 01:00:56,580 +هنأجل هذا الموضوع للمحاضرة القادمة قبل ما ننتهي + +872 +01:00:56,580 --> 01:01:00,480 +المحاضرة بدي أسمع أي سؤال أي تعليق على الموضوع من + +873 +01:01:00,480 --> 01:01:03,660 +واضح يفهم و واضح الدرس كويس محاضرة واضحة إن شاء + +874 +01:01:03,660 --> 01:01:08,530 +الله طيب من عنده أي سؤال نُختتم هذه المحاضرة هذا + +875 +01:01:08,530 --> 01:01:11,310 +اليوم إن شاء الله و أنا أتمنى لكم التوفيق + +Okay, please provide the Arabic/English lecture transcript you would like me to review and correct. I will focus on typos and grammatical errors, ensuring to maintain the original dialect, meaning, and style of the text. I will provide the corrected transcript only, formatted exactly like your input. diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/3b6iFSLxJAU_raw.json b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/3b6iFSLxJAU_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..b196e8c6b41efae2c86ce8d4b8dcc299f8d4e8b5 --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/3b6iFSLxJAU_raw.json @@ -0,0 +1 @@ +{"segments": [{"id": 1, "seek": 2522, "start": 10.84, "end": 25.22, "text": "بسم الله الرحمن الرحيم نبدأ محاضرتنا هذا اليوم ان شاء الله في موضوع جديد يتعلق بالمحاسبة في البنوك الإسلامية البنك الإسلامي", "tokens": [3555, 38251, 21984, 34892, 5016, 27842, 34892, 5016, 32640, 8717, 44510, 10721, 3714, 5016, 46958, 43500, 8315, 23758, 45595, 20498, 16472, 13412, 16606, 21984, 8978, 3714, 2407, 11242, 45367, 10874, 16254, 3215, 7251, 2655, 30241, 4587, 20666, 2304, 5016, 32277, 49401, 8978, 29739, 1863, 2407, 4117, 33688, 3794, 37440, 10632, 29739, 1863, 4117, 33688, 3794, 37440, 1829], 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في حين و في المحاضرة القادمة + +50 +00:03:29,870 --> 00:03:32,910 +ان شاء الله في حالة الإداء عن طريق تحويم الحسابات + +51 +00:03:32,910 --> 00:03:35,410 +التجارية كما ذكرنا هيتم القد محاسب من الحسابات + +52 +00:03:35,410 --> 00:03:37,790 +التجارية إلى الحسابات التجارية قبل ما نتقل نقطة + +53 +00:03:37,790 --> 00:03:41,190 +تانية القيود اللي أمامنا الآن في حد مش فاهمها؟ + +54 +00:03:41,190 --> 00:03:46,130 +واضحة؟ ليش الطرف مدينة كدهخلّي بالكوا الطرف الدائن + +55 +00:03:46,130 --> 00:03:49,150 +دائما بيكون مدينة خزينة بيكون المقابله دائن + +56 +00:03:49,150 --> 00:03:53,430 +الحسابات الودايع او الحسابات الجارية في حالة عملية + +57 +00:03:53,430 --> 00:03:59,110 +السحبلما تم السحب من الوداعي هتقدم العميل إلى + +58 +00:03:59,110 --> 00:04:01,730 +الموظف المختص في قسم الوداعي يطلب انه سحب قيمة + +59 +00:04:01,730 --> 00:04:04,990 +وديعة معينة طبعا احنا اتكلمنا عن سحب الوداعي لا + +60 +00:04:04,990 --> 00:04:08,310 +يجوز سحب الوداعي الا في تاريخ استحقاقها يعني انتهت + +61 +00:04:08,310 --> 00:04:11,750 +مدة رابط الوداعي اتم سحب قيمة الوداعي ولكن لو + +62 +00:04:11,750 --> 00:04:14,550 +احتاج عميل الى سحب الوداعي خلال فترة تصيران + +63 +00:04:14,550 --> 00:04:17,850 +الوداعي هنا هلاقي فيه إشكالية معينة لأن البنك هنا + +64 +00:04:17,850 --> 00:04:20,670 +هقولك أن الوداعي ربطت لأجر محدد قام البنك + +65 +00:04:20,670 --> 00:04:24,210 +باستخدامها استخدامات معينة تقريبا بنفس المدة + +66 +00:04:24,210 --> 00:04:29,490 +المعادفي هذه الحالة لا يقبل الـ Bank سحب الوديع + +67 +00:04:29,490 --> 00:04:32,430 +إلا بعد مفاوضات مضمية مع الـ Bank لأن الـ Bank هنا + +68 +00:04:32,430 --> 00:04:38,970 +بيكون إستثمر أمواله بطريقة معادلة نفس مدة الربط أو + +69 +00:04:38,970 --> 00:04:42,370 +مدة عادة تكون أطول هنا بتتم المفاوضات إما أعطاء + +70 +00:04:42,370 --> 00:04:46,570 +العميل حساب جاري مدين بقيمة ما يتم سحبه وهنا يتم + +71 +00:04:46,570 --> 00:04:51,800 +تحميل العميل بقيمة الفوائدالمدينة أكثر من قيمة + +72 +00:04:51,800 --> 00:04:55,680 +الفوائد التي يتقاضها على حساب الوديعة أو يصادر حق + +73 +00:04:55,680 --> 00:04:58,780 +العميل في قيمة الفوائد عن الفترة الأولى من تاريخ + +74 +00:04:58,780 --> 00:05:05,120 +الربط إلى تاريخ السحبالانقد المحاسبي في حالة عملية + +75 +00:05:05,120 --> 00:05:08,660 +السحب هم عبارة عن طرفين الطرف الدائن بيكون الخزينة + +76 +00:05:08,660 --> 00:05:12,440 +اللي الخزينة هتدفع المبلغ و الطرف المدين هو قسم + +77 +00:05:12,440 --> 00:05:17,120 +حسابات الوداع باعتبار حسابات الوداع تشكل رصيد دائن + +78 +00:05:17,120 --> 00:05:21,980 +و هم عارفين أي حساب دائن بنخفض و إيش بنخليه بننقله + +79 +00:05:21,980 --> 00:05:25,770 +على الطرف المدينالتحويل من حساب .. التحويل إلى + +80 +00:05:25,770 --> 00:05:29,250 +الحساب الجاري هيكون من حساب الودائع من خليه مدين + +81 +00:05:29,250 --> 00:05:32,350 +إلى الحساب الجاري يعني في نهاية مدة ربط أنا مش + +82 +00:05:32,350 --> 00:05:34,930 +عايز أخد فلوسي نخدة، إيش بقولوا؟ بقولوا حطها في + +83 +00:05:34,930 --> 00:05:37,390 +حساب الجاري و هتالي بتكون طرف الدائنة الحساب + +84 +00:05:37,390 --> 00:05:41,010 +الجاري و طرف المدين حساب الودائع لأنه الطرف الحساب + +85 +00:05:41,010 --> 00:05:43,930 +الودائع طبيعته دائنة و لما نخليه مدين بصير رصيده + +86 +00:05:43,930 --> 00:05:45,450 +ايه؟ Zero مش كده؟ + +87 +00:05:49,310 --> 00:05:52,690 +عملية السحب من حسابات التوفير هي شبه تماما بعملية + +88 +00:05:52,690 --> 00:05:55,990 +السحب من حسابات الوداع، ولكن أمر مختلف، لأن حسابات + +89 +00:05:55,990 --> 00:06:00,570 +الوداء التوفير لا يوجد لدى العميل كشف حساب، يعني + +90 +00:06:00,570 --> 00:06:03,910 +الملك مابيعطيش العميل كشف حساب، لأن اتفقنا أحنا من + +91 +00:06:03,910 --> 00:06:07,090 +البداية أن حسابات التوفير تكون دائما لصقار + +92 +00:06:07,090 --> 00:06:11,120 +المودعينوصغار المدعين بيكون عددهم كبير جدا وحركة + +93 +00:06:11,120 --> 00:06:15,420 +حساباتهم كتيرة جدا فالبنك بيزود العميل بدفطر اسمه + +94 +00:06:15,420 --> 00:06:19,820 +دفطر حساب التوفير دفطر حساب التوفير بيعكس الحركات + +95 +00:06:19,820 --> 00:06:22,620 +المادية أو الدائمة طبعا المحاسبين هيفهموا في من هو + +96 +00:06:22,620 --> 00:06:26,300 +و في لهو و في حقنا اسمه الرصيد لما يودع العميل + +97 +00:06:26,300 --> 00:06:29,400 +بيسجله ان اودعتلك مبلة كذا لما يصحى بيسجله في + +98 +00:06:29,400 --> 00:06:32,340 +الطرف المادية ان صاحبت مبلة كذا وبتالي يظهر الرصيد + +99 +00:06:32,490 --> 00:06:35,190 +ليه؟ مشان العميل تبع حسابات توفير يكون دائما عنده + +100 +00:06:35,190 --> 00:06:38,970 +معرفة مسبقة ما هو رصيد حسابه أول بأول وبالتالي لا + +101 +00:06:38,970 --> 00:06:42,450 +يحتاج إلا الحضور إلى البنك والسؤال دائما أيه هو + +102 +00:06:42,450 --> 00:06:46,170 +رصيد حساب التوفير بسبب كثافة العدد وصغر المبالغ + +103 +00:06:46,170 --> 00:06:49,990 +حتى ما يعملش ارتباك في المصرف طبعا القيود + +104 +00:06:49,990 --> 00:06:55,510 +المحاسبية في حالة عمليات السحب هيكون من حسابة وداع + +105 +00:06:55,510 --> 00:06:58,950 +التوفير إلى حساب الخزينة يعني نفس القيد في حالة + +106 +00:06:58,950 --> 00:07:04,750 +حسابات الوداع العاديةالان بنتقل لموضوع جديد اسمه + +107 +00:07:04,750 --> 00:07:12,050 +كيف يتم المعالجة المحاسبية لحسابات الفوائد اتخذنا + +108 +00:07:12,050 --> 00:07:18,830 +سابقا ان الاموال اللي بيجمحها ال bank عنده على شكل + +109 +00:07:18,830 --> 00:07:23,780 +ودائع يقوم باستثمارهاهذه الأموال إذا كانت على شكل + +110 +00:07:23,780 --> 00:07:26,420 +وداعي يدفع عنها البنك فائد ولا مايدفعش عنها فائدة، + +111 +00:07:26,420 --> 00:07:29,420 +هيدفع عنها فائدة هذه الفائدة تسمى فائدة مدينة + +112 +00:07:29,420 --> 00:07:33,000 +وردانة، تفقنا عليها من منظور البنك، فائدة مدينة + +113 +00:07:33,000 --> 00:07:36,140 +الأموال اللي بتتجمع عند البنك، يقوم البنك بإقراضها + +114 +00:07:36,140 --> 00:07:40,280 +للآخرين، هذا الإقراض يترتب عليه فوائد، هذه الفوائد + +115 +00:07:40,280 --> 00:07:44,340 +من منظور البنك، فوائد دقن ليه؟ لأنها تعتبر بالنسبة + +116 +00:07:44,340 --> 00:07:48,600 +ليه الإيرادات؟الان موضوع الفوائد الدائنة خدناها + +117 +00:07:48,600 --> 00:07:51,020 +لما اتكلمنا عن حساب جار مدينة فاكينوف المحاضرة + +118 +00:07:51,020 --> 00:07:55,780 +الماضية الان بنتكلم كيف نحسب الفوائد الدائنة لصالح + +119 +00:07:55,780 --> 00:07:59,820 +العميل يعني كيف نحسب الفوائد على حسابات .. حسابات + +120 +00:07:59,820 --> 00:08:04,040 +الودايع إيش إشكالية هنا؟ إشكالية تمثل في عملية + +121 +00:08:04,040 --> 00:08:09,560 +معالجة محاسبية لو كان تاريخ ربط الوداع واحد واحد + +122 +00:08:09,560 --> 00:08:13,840 +واحنا بنقفل السنة المالية بتاعتنا في 1،3،12 مش + +123 +00:08:13,840 --> 00:08:17,150 +هظهر عني إشكاليةلأن الوديعة ربطت في واحد واحد من + +124 +00:08:17,150 --> 00:08:20,090 +بداية الشهر ثم في نهاية العام نقفل حساب الوديعة + +125 +00:08:20,090 --> 00:08:23,790 +ويتطابق تاريخ نهاية الوديعة مع تاريخ إعداد + +126 +00:08:23,790 --> 00:08:27,510 +الحسابات الختمية مافيش مشكلة لكن مابنقدر أقول + +127 +00:08:27,510 --> 00:08:29,830 +للناس كلهم يا أخواننا أنتوا هاتوا وديعكم في واحد + +128 +00:08:29,830 --> 00:08:32,590 +واحد ممكن واحد يودع في يناير، فيبراير، فيمارس، + +129 +00:08:32,590 --> 00:08:35,350 +فيبرين، في أي أشهر من أشهر السنة وبتالي هلاقي هنا + +130 +00:08:35,350 --> 00:08:38,950 +في عندي مشكلة إيش المشكلة هنا؟ إن هي تقاطع السنة + +131 +00:08:38,950 --> 00:08:43,190 +المالية مع نهاية ربط الوديعة يعني فرضًا واحد ربط + +132 +00:08:43,190 --> 00:08:49,270 +وديعة في واحد خمسةلمد تسع شهور أو لمدة سنة فانتهي + +133 +00:08:49,270 --> 00:08:52,170 +المدى امتى يعني في تلاتين اربعة مش كده في السنة + +134 +00:08:52,170 --> 00:08:55,990 +التالية وبتانى هنا دخلت سنيتين ماليتين في بعض دخول + +135 +00:08:55,990 --> 00:08:59,510 +السنة المالية في سنة مالية تانية هنا ايه بتعارض مع + +136 +00:08:59,510 --> 00:09:03,330 +مبدأ المحاسب عن استقلالية السنوات المالية طب كيف + +137 +00:09:03,330 --> 00:09:07,180 +نحسم الفوائد؟طب احنا لا يمكن احنا كمحاسبين نضيف + +138 +00:09:07,180 --> 00:09:11,100 +لهذا العميل الفائدة إلا عند نهاية رابط الوديع يعني + +139 +00:09:11,100 --> 00:09:14,460 +يوم كام؟ يوم تلاتين أربعة طب المحاسب اللي بعد + +140 +00:09:14,460 --> 00:09:18,180 +الحسابات ختمها قالولك لأ أنا بدي أعد حساباتي في + +141 +00:09:18,180 --> 00:09:21,060 +واحد تلاتين اتناشع يعني أنا بدي أعد حساباتي في + +142 +00:09:21,060 --> 00:09:23,940 +واحد تلاتين اتناشع عندى ثمان شهور عن السنة الحالية + +143 +00:09:23,940 --> 00:09:27,640 +وأربع شهور وين دخلت في السنة التالية كيف نتعامل مع + +144 +00:09:27,640 --> 00:09:32,480 +هذا القضية؟ هنا هنضطر ندخل قيود وصيبةليه المحاسب + +145 +00:09:32,480 --> 00:09:35,360 +بتاع اللي بيعد الحسابات الختمية مصر على رأيه إنه + +146 +00:09:35,360 --> 00:09:39,580 +لابد يحتسم الفائدة؟ حد بيقول ليش؟ ليش المحاسب الآن + +147 +00:09:39,580 --> 00:09:43,660 +لما أنا و وديعة ربطت في 1.5 يعني مدة عام و احنا + +148 +00:09:43,660 --> 00:09:46,640 +سارين في الوديعة ووصلنا نهاية السنة اللي هي 31.12 + +149 +00:09:46,640 --> 00:09:53,140 +.20 فرضا كام المدة يعني؟ 1.5 و 2.12 تمشور التمشور + +150 +00:09:53,140 --> 00:09:56,720 +هذه لابد من يقوم المحاسب بإعداد قيد يحسب الفوائد + +151 +00:09:56,720 --> 00:10:01,260 +المتعلقة بهذه الفترة الزمنية طب ليش؟خدوها مبادئ + +152 +00:10:01,260 --> 00:10:05,820 +محاسبة مشان اعمل حساب روح مخسر طب ليش؟ في مبدأ + +153 +00:10:05,820 --> 00:10:06,820 +محاسب ايه؟ + +154 +00:10:10,350 --> 00:10:13,630 +من ربح او فسارة؟ اه طب .. احنا المعروف انه احنا ده + +155 +00:10:13,630 --> 00:10:15,890 +.. انتوا روبطوا وديعة في بنك .. انا روبطتكوا وديعة + +156 +00:10:15,890 --> 00:10:19,010 +.. تنتهي في تلاتين اربعة عام 2016 طبعا .. مش + +157 +00:10:19,010 --> 00:10:21,890 +هتعطيني قيمة هذه الفائدة الا في تلاتين اربعة مش + +158 +00:10:21,890 --> 00:10:25,570 +كده ولا لا .. لكن ليش في .. ليش في واحد مبدأ ايش؟ + +159 +00:10:25,570 --> 00:10:27,650 +مبدأ الاستقاء .. هو مش مبدأ هو أساس الاستقاء .. + +160 +00:10:27,650 --> 00:10:31,350 +المبدأ اللي هنتكز عليه اسمه مبدأ مقابلة الإيرادات + +161 +00:10:31,350 --> 00:10:34,850 +مع المصرفات .. اسمه مبدأ مقابلة الإيرادات + +162 +00:10:34,850 --> 00:10:39,620 +بالمصرفات ..مش مبدأ مقابلة مصفات بإيرادات، الاسم + +163 +00:10:39,620 --> 00:10:45,320 +الصحيح مبدأ مقابلة الإيرادات بالمصرفات كيف يعني + +164 +00:10:45,320 --> 00:10:48,480 +التحليل هذا المبدأ؟ فانا هندكركم مبادئ المحاسبة + +165 +00:10:48,480 --> 00:10:53,720 +شوية مبدأ المقابلة هذا مبدأ أصيل في المحاسبة بمعنى + +166 +00:10:53,720 --> 00:11:01,340 +أن أي عملية تولدت من خلالها إيرادات يجب أن يقابلها + +167 +00:11:01,340 --> 00:11:05,000 +مصرفلأن الإيراد مش هيجي عن طريق الهب أو يزرعنا من + +168 +00:11:05,000 --> 00:11:09,280 +أي مكان تاني لابد أن يكون مقابلها جهد أو مصرف طيب + +169 +00:11:09,280 --> 00:11:12,300 +.. هذه الوديعة اللي ربطتها عندكم و أنا في واحد + +170 +00:11:12,300 --> 00:11:16,660 +خمسة ألفين و عشرة في واحد خمسة ألفين و عشرة فرضا + +171 +00:11:16,660 --> 00:11:21,440 +هل الوديعة بقيت ولا البنك شغالها؟ شغالها البنك + +172 +00:11:21,440 --> 00:11:24,500 +شغالها على الشكل إي حسابات جارية مدينة أو إي تسلات + +173 +00:11:24,500 --> 00:11:27,980 +إتمانية بنواحة مختلفة أصبح من تشغيل هذه الوديعة + +174 +00:11:27,980 --> 00:11:34,610 +حقق البنك إيراداتعن الفترة من 1.5 حتى 1.32، هذه + +175 +00:11:34,610 --> 00:11:38,450 +الإيرادات متحققة، أين يُقابلها من المصرفات؟ + +176 +00:11:38,450 --> 00:11:41,050 +هتقولّه، ترد عليه، وقولّه، احنا ما بنحسبش المصرفات + +177 +00:11:41,050 --> 00:11:45,670 +كفوائد إلا في 34، هنقولك، لأ، هنا بكون أنت ما + +178 +00:11:45,670 --> 00:11:49,310 +فعلتش مبدأ أصيل في المحاسبة، اللي مبدأ المقابلة، + +179 +00:11:49,310 --> 00:11:53,110 +مبدأ المقابلة، بمعنى أن كل عملية فيها إيراد، يجب + +180 +00:11:53,110 --> 00:11:57,290 +أن يُقابلها مصرفمين يسبق المصروفة للإيراد؟ المصروف + +181 +00:11:57,290 --> 00:12:00,710 +يسبق الإيراد ولكن في التعامل المحاسبي هنقول مبدأ + +182 +00:12:00,710 --> 00:12:03,910 +مقابلة الإيرادات بالمصروفات في التعامل هنقول + +183 +00:12:03,910 --> 00:12:08,110 +إيرادات بالمصروفات يعني يجب أي عملية تظهر في حساب + +184 +00:12:08,110 --> 00:12:11,210 +الأرباح والخسار أو حساب الإيرادات والمصروفات في + +185 +00:12:11,210 --> 00:12:15,150 +جانب له كإيراد يجب أن نبحث ما هو المصروف الذي + +186 +00:12:15,150 --> 00:12:18,200 +يقابل هذا الإيرادصحيح من ناحية العملية المصروف + +187 +00:12:18,200 --> 00:12:21,600 +يسبق الإيراد ولكن من ناحية التطبيقية لمن عند حساب + +188 +00:12:21,600 --> 00:12:25,580 +الختامي أي إيراد موجود عنده هنا يجب أن يقول أين + +189 +00:12:25,580 --> 00:12:29,380 +الذي يقابله من المصرف لأنه لا يمكن إيراد أن يتولد + +190 +00:12:29,380 --> 00:12:31,760 +من تلقاء نفسه إلا إذا كان عن طريق الهبأ أو طريق + +191 +00:12:31,760 --> 00:12:35,340 +المساعدة فلابد أن يكون هناك مصرف هذا مبدأ أصلي في + +192 +00:12:35,340 --> 00:12:38,900 +المحاسب هذا المبدأ يقوم على أساس الاستحقاقهو + +193 +00:12:38,900 --> 00:12:43,200 +الاستحقاق مش مبدأ هو أساسي يعني المبدأ موجود وهذا + +194 +00:12:43,200 --> 00:12:47,200 +أساسي يُطبّق في ظل وجود هذا المبدأ فالآن بالزمن في + +195 +00:12:47,200 --> 00:12:50,940 +هذه الحالة بعد أشرح هذا أنه أحسب الفائدة التي + +196 +00:12:50,940 --> 00:12:55,680 +يتعيّن على البنك دفعها ولكن مش هيدفعها عن الفترة + +197 +00:12:55,680 --> 00:13:02,040 +من 1.5 حتى 31.12 طب بلاك هيدفعها للعميل مش هيدفعها + +198 +00:13:02,040 --> 00:13:06,120 +للعميل إنما هتبقى محفوظة عنده وبتالي هنا كيف نبرمج + +199 +00:13:06,120 --> 00:13:10,160 +المسألة دي؟هنتكلم عن قيد وسيط، هنسميه فوائد هو + +200 +00:13:10,160 --> 00:13:12,460 +طبعا الفائد اللي هيدفعها البنك اسمه فوائد مدينة + +201 +00:13:12,460 --> 00:13:16,460 +هذا الفائد المدينة أساسا هيدفعها البنك لكن مستحقة + +202 +00:13:16,460 --> 00:13:20,060 +لمين؟ مستحقة لصاحب الوديعة مش هنسجل لصاحب الوديعة + +203 +00:13:20,060 --> 00:13:23,640 +خطأ لأنه سجته صالحه بكونه أخذ قبل حقه قبل مواعد + +204 +00:13:23,640 --> 00:13:26,820 +استحقاقه هنسجلها اسم بنفس الاسم و هنطق عليه اسم + +205 +00:13:26,820 --> 00:13:31,800 +قوى شوية هنقول فوائد مدينة مستحقة ولكنها غير + +206 +00:13:31,800 --> 00:13:37,300 +مدفوعةأه صار الإسم معبّر فوائد مدينة مستحقة غير + +207 +00:13:37,300 --> 00:13:40,980 +مدفوعة تالت أصبح هذا الطرف الدائن من هذا القيد + +208 +00:13:40,980 --> 00:13:45,540 +يعبّر بالظبط كأنه زي رصيد دائنون بالظبط زي دائنون + +209 +00:13:45,540 --> 00:13:49,540 +ولكن دائنون لمين لهذا الشخص تحت مسمى فوائد مدينة + +210 +00:13:49,540 --> 00:13:53,220 +مستحقة غير مدفوعة الطرف المدين من القيد هكون حساب + +211 +00:13:53,220 --> 00:13:58,800 +فوائد مدينة طبعا هنسير في الوديعة حتى نصل إلى 34 + +212 +00:13:58,800 --> 00:14:07,440 +يوم 34هنحسب الفائدة من 1 1 إلى غاية 34أصبح هذه من + +213 +00:14:07,440 --> 00:14:12,240 +1 1 3 4 لها علاقة بيش بنفس السنة ماعنديش مشكلة لأن + +214 +00:14:12,240 --> 00:14:16,120 +في داخل السنة ماعندي مشكلة طيب الفائدة اللى حسبتها + +215 +00:14:16,120 --> 00:14:21,060 +سابقا عن فترة التمن شهور السابقة وسميتها في رصيد + +216 +00:14:21,060 --> 00:14:25,840 +دائل اسمه فوائد مدينة مستحقة غير مدفوعة هسكر هذا + +217 +00:14:25,840 --> 00:14:29,800 +القيد الوسيط و أخليه مدين و أسجل قيمة المبلغين مع + +218 +00:14:29,800 --> 00:14:33,320 +بعض إلى حساب مين إلى حساب العميل أو حساب ودائع + +219 +00:14:33,320 --> 00:14:36,810 +العميلهذه هي التسويق المحاسبي اللي هنشتغل عليه + +220 +00:14:36,810 --> 00:14:40,090 +الآن حكناها نظري و هنحكيها ان شاء الله الآن + +221 +00:14:40,090 --> 00:14:44,770 +بالأرقام في الطريق اعيد + +222 +00:14:44,770 --> 00:14:51,730 +اتانى حاجة احنا عندنا وديعة لو + +223 +00:14:51,730 --> 00:15:00,590 +فرضا عندى وديعة ربطت من 1 5 2010 لمدة عاممن 1 5 + +224 +00:15:00,590 --> 00:15:06,990 +2010 مدة عام يعني كانت تنتهي متى تنتهي في 34 2011 + +225 +00:15:06,990 --> 00:15:10,270 +حسبنا + +226 +00:15:10,270 --> 00:15:15,170 +الفائدة وجدناها تسوى مثلا الفترة عن السنة بالكامل + +227 +00:15:15,170 --> 00:15:23,250 +تسوى مثلا نقول 500 دينار على مبلغ معين هذا ال 500 + +228 +00:15:23,250 --> 00:15:27,730 +دينار متى يدفعها البنك إلى عميله انت كذلك تدفعه + +229 +00:15:27,730 --> 00:15:33,530 +لعميل متى؟في 34 في 34 هذا التاريخ لأنه التاريخ قفل + +230 +00:15:33,530 --> 00:15:37,410 +نهاية الوقت الودي على 34 يجب أن يتم دفع المبلغ يوم + +231 +00:15:37,410 --> 00:15:43,430 +34 هنا هيصطدم مع مبدأ محاسب أصيل هقولك أنت الآن في + +232 +00:15:43,430 --> 00:15:48,370 +1.5.20 متى تقفل الحسابات الختمية يا أخواتنا في 31 + +233 +00:15:48,370 --> 00:15:50,670 +.12.20 + +234 +00:15:53,100 --> 00:15:57,920 +طب يعني قفل الحسابات الختمية قبل ما إيه ما تنتهي + +235 +00:15:57,920 --> 00:16:02,420 +دفع قيمة إيه الفائدة لحساب العميل؟ هل نتجهل احتساب + +236 +00:16:02,420 --> 00:16:05,680 +الفائدة؟ إذا تجهلنا حساب الفائدة بيكون إحنا + +237 +00:16:05,680 --> 00:16:08,880 +كمحاسبين مش فاهمين عملنا و نتهم بالقصور و نتهم + +238 +00:16:08,880 --> 00:16:14,880 +بعدم الفهم لأن أي عملية ترتب عنها إيراد يجب أن + +239 +00:16:14,880 --> 00:16:17,800 +يقابلها مظروف طب هذه العملية ترتب عنها إيراد؟ نعم + +240 +00:16:17,800 --> 00:16:21,120 +لأن ال bank لما أخد الوديع هذه القيمة، ففرض أن + +241 +00:16:21,120 --> 00:16:26,970 +أقول 20 ألف دينارشغّالها من واحد خمسة وضل ايش + +242 +00:16:26,970 --> 00:16:30,770 +تولّد عنه فوائد للصالح هو مش كده ولا لا على شكل + +243 +00:16:30,770 --> 00:16:33,290 +تسلاتي اتمانية لأن المال اللي حاطيته عندكوا أنا + +244 +00:16:33,290 --> 00:16:36,830 +شغلتوا انتوا أصبح فيه إيراد طب أين النفقة اللتي + +245 +00:16:36,830 --> 00:16:40,230 +تقابل هذا الإيراد هنا يجب أن نقوم باحتساب هذه + +246 +00:16:40,230 --> 00:16:44,050 +النفقة اعتبارا من هذا التاريخ حتى واحد و تلاتين و + +247 +00:16:44,050 --> 00:16:49,710 +عشر يعني عن كم شهر عن تمام شهوريعني يتم احتساب + +248 +00:16:49,710 --> 00:16:54,210 +النفقة هذه عبارة عن إيه؟ لمدة ثمن شهور للفترة من 1 + +249 +00:16:54,210 --> 00:17:00,150 +.5 إلى 1.3012 عملنا كده ليه؟ من شأن انفع المبدأ + +250 +00:17:00,150 --> 00:17:04,230 +مقابلة الإيرادات بالمصرفات إيش المبدأ، أقول تاني؟ + +251 +00:17:04,230 --> 00:17:09,550 +لأن هذه الوديع المربوطة لم يسجل لها نفقة في حين + +252 +00:17:09,550 --> 00:17:15,050 +تولد عنها إيراد ضمن تشغيل البنك لأمواله لأنه أنا + +253 +00:17:15,050 --> 00:17:17,070 +ودعت في 1.5 والبنك شغل الأموال بالكامل + +254 +00:17:20,170 --> 00:17:26,290 +الفترة كلها سنخسر + +255 +00:17:26,290 --> 00:17:34,620 +المبلغ اللي هي جزء يتعلق بالفترة من 1.5الفين و + +256 +00:17:34,620 --> 00:17:39,220 +عشرة حتى واحد و تلاتين و اتناشر الفين و عشرة و جزء + +257 +00:17:39,220 --> 00:17:44,220 +يتعلق من واحد واحد الفين و احد عشر الى تلاتين اربع + +258 +00:17:44,220 --> 00:17:48,720 +الفين و احد عشر مش كده سؤالك اه الالخمسمية دولار + +259 +00:17:48,720 --> 00:17:53,020 +كيف تقسم تقسم بطريقة نسبة و تناسب او بطريقة دربل + +260 +00:17:53,020 --> 00:17:56,040 +عادي مباشرة مافيش داعي نسبة و تناسب انقل الفترة من + +261 +00:17:56,040 --> 00:17:59,100 +واحد و خمسة الى واحد و تلاتين و اتناشر كام قيمة + +262 +00:17:59,100 --> 00:18:03,670 +المبلغدرب تمانية طب تمانية أو بطريقة تانية بتعمل + +263 +00:18:03,670 --> 00:18:07,690 +حسبة مرات سهلة و للفترة من واحد خمسة و أتناشر كام + +264 +00:18:07,690 --> 00:18:11,590 +شهور تمانية نقول عشرين ألف دينار قيمة الوديعة ضارب + +265 +00:18:11,590 --> 00:18:14,690 +تمانية و أتناشر ضارب معدل الفائدة و لما نحسبها على + +266 +00:18:14,690 --> 00:18:17,950 +الفترة التانية بنفس الخطوة هنقول عشرين ألف دينار + +267 +00:18:17,950 --> 00:18:22,370 +مانغيرش المبلغ مبلغ لا يضعف العلفائدةها في بعض + +268 +00:18:22,370 --> 00:18:24,650 +الطلبات أو بعض طلاب في الامتحانات بيغلطوا بيروحوا + +269 +00:18:24,650 --> 00:18:27,970 +الفائد اللي عملناه في التمشور بيضفوه للمبلغ صارت + +270 +00:18:27,970 --> 00:18:30,270 +عشرين ألف زائد مثلا زائد تلاتمية عشان عشرين ألف + +271 +00:18:30,270 --> 00:18:33,790 +تلاتمية لأ لاتضاف المبلغ لأنه احنا بيتكلم عن فترة + +272 +00:18:33,790 --> 00:18:38,750 +ربط من وإلى فبقول عشرين ألف ضرب أربع شهور على + +273 +00:18:38,750 --> 00:18:41,850 +اتناشر ضرب عشر عالمية معدل الفائدة بتطلع ايه + +274 +00:18:41,850 --> 00:18:45,750 +الفترة التانية يعني هنا احتساب الفترة هذه هيكون + +275 +00:18:45,750 --> 00:18:52,230 +عشرين ألف دينارمضروبة في 8 على 12 مضروبة في 10 + +276 +00:18:52,230 --> 00:18:57,310 +عالمية التانية هتكون 20 ألف دينار مضروبة في 4 على + +277 +00:18:57,310 --> 00:19:02,750 +12 في 10 عالمية بطريقة تبسيط ممكن تحسب الفائدة عن + +278 +00:19:02,750 --> 00:19:05,230 +سنة كاملة أو تقسميها بالنسبة لتناسب 28 لكن هذه + +279 +00:19:05,230 --> 00:19:07,790 +الطريقة هي الطريقة الحسابية المتباحة المصارفية + +280 +00:19:07,790 --> 00:19:11,990 +عملية احتساب الفوائد للناس اللي سارحين، مظبوط كده؟ + +281 +00:19:11,990 --> 00:19:16,370 +لأن خلينا ناخد مثال رقمي مشان نعرف بالظبط كيف يتم + +282 +00:19:16,370 --> 00:19:17,370 +احتساب الفوائد + +283 +00:19:21,840 --> 00:19:25,340 +القيد المحاسبي أمامكم الآن موجود قبل أن ناخد مثل + +284 +00:19:25,340 --> 00:19:29,120 +الرقمي إذا كان تاريخ استعقاق الوديع يختلف عن طريق + +285 +00:19:29,120 --> 00:19:32,880 +إقفال الحسابات الختمية إقفال الحسابات الختمية متى + +286 +00:19:32,880 --> 00:19:38,760 +يتم؟ 1-12 فبسؤال هل يجوز نحو الحساب الختمي قبل + +287 +00:19:38,760 --> 00:19:43,620 +التاريخ هذا؟ ليش لا؟ إيش المشكلة؟ يعني كل المنشئات + +288 +00:19:43,620 --> 00:19:47,080 +وكل الأعمال وكل المشروعات بتعد الحسابات الختمية في + +289 +00:19:47,080 --> 00:19:47,860 +1-12؟ + +290 +00:19:50,240 --> 00:19:52,600 +في ناس ممكن تلاتين تسعة يعني في مصر مثلا بيعمل + +291 +00:19:52,600 --> 00:19:54,480 +أحيان في تلاتين ستة و أحيان بيعمل في تلاتين تسعة + +292 +00:19:54,480 --> 00:19:57,960 +المشيئات إيه بتختلف من وقت إلى وقت آخر وبالتالي + +293 +00:19:57,960 --> 00:20:01,720 +هنا المسألة متى نقفل الحسابات الختمية في واحد + +294 +00:20:01,720 --> 00:20:06,360 +مُعيش نقص بقى؟ هتبقولي متى؟إيش المؤشر بيقولنا هو + +295 +00:20:06,360 --> 00:20:08,400 +مدير المشروع و بيقول و الله أنا ساكر حسابك و + +296 +00:20:08,400 --> 00:20:10,960 +اخدمك، هذا عمزاجه؟ و العمزاج المحاسبين؟ و الله هي + +297 +00:20:10,960 --> 00:20:15,000 +المشكلة إلها علاقة بموضوع علم كده؟ حد بفكر معايا + +298 +00:20:15,000 --> 00:20:19,520 +شوية؟ آه علم، أكيد علم، إيش هو؟ آه، مااخدتوش مبادئ + +299 +00:20:19,520 --> 00:20:24,900 +محاسب؟ دائما، مشان نعرف رتيجة حساب المشروع لو + +300 +00:20:24,900 --> 00:20:28,900 +سألنا أنفسنا السؤال، متى يكون؟ عندما ينتهي النشاط + +301 +00:20:28,900 --> 00:20:32,700 +ولا لأ؟طب خلّيني أقرب الكلمة عندما أنت تقول عند + +302 +00:20:32,700 --> 00:20:36,640 +أقل أو أضعف نقطة في النشاط اليوم أنا بتشتغل مثلا + +303 +00:20:36,640 --> 00:20:43,600 +في .. في منشئة مثلا .. بيقول مثلا الجامعة جامعة + +304 +00:20:43,600 --> 00:20:46,320 +وين أضعف نقطة في نشاطها اللي بتوقف عندها النشاط + +305 +00:20:46,320 --> 00:20:50,200 +إلى حد ما في إجازة .. في إجازة متى؟ يعني في نهاية + +306 +00:20:50,200 --> 00:20:53,940 +الفصل الصيفي؟فترة انتقالية أصبح علامة تعد الحسابات + +307 +00:20:53,940 --> 00:20:57,600 +الختامية تعد عائزة في 31 تمانية لأنه يبدأ فصل + +308 +00:20:57,600 --> 00:21:00,460 +الدراسي تقريبا في 1 تسعة بالشرط يعني الاختلاف بعض + +309 +00:21:00,460 --> 00:21:03,780 +الأيام هذه وإن أضعف نقطة في النشاط هو يقفل عندها + +310 +00:21:03,780 --> 00:21:06,800 +الحساب الختامي ليه؟ لأنه بيكون دورة الإيرادات + +311 +00:21:06,800 --> 00:21:10,880 +اكتملت ودورة المصرفات ايه؟ اكتملت لكن أجي في + +312 +00:21:10,880 --> 00:21:14,300 +الجامعة أعد حساب الختامي في 36 أقول يا عمي لسه + +313 +00:21:14,300 --> 00:21:17,700 +الطلاب بدرسوا يعني وإن أضعف نقطة ينتهي عندها + +314 +00:21:17,700 --> 00:21:21,420 +النشاط ممكن أعد حساب الختاميفي عندك مثلا دورة + +315 +00:21:21,420 --> 00:21:26,020 +زراعية يعني أنا بزرع مثلا دورة زراعية بقول مثلا + +316 +00:21:26,020 --> 00:21:28,660 +الموسم الزراعي بنتهي في واحد و تلاتين تمانية + +317 +00:21:28,660 --> 00:21:33,160 +هالمنطقإن أنا أعد حساب الختام في 1-12 لأنه لسه + +318 +00:21:33,160 --> 00:21:36,340 +بداية العمل أنا، يعني أربع شهور مافيش نتائج، يعني + +319 +00:21:36,340 --> 00:21:38,640 +أربع شهور بيكون هي المقدمة الأولى، نفقات، لكن + +320 +00:21:38,640 --> 00:21:41,980 +مافيش أرادات، أرادات لا تتحقق إلا مثلا في شهر 6 أو + +321 +00:21:41,980 --> 00:21:45,280 +في شهر 7 أو في شهر 8 أصبح يقفل حساب الختام دائما + +322 +00:21:45,280 --> 00:21:49,820 +في الفترة التي يكون فيها نشاط أضعف نقطة موجود + +323 +00:21:49,820 --> 00:21:54,180 +فيها، هذا الأشاسي العلميالأن .. ماشي الله ما + +324 +00:21:54,180 --> 00:21:58,440 +أصابري ..الأن فيما يتعلق بعمل البنوك عمل البنوك + +325 +00:21:58,440 --> 00:22:03,660 +على مدار السنوات دون توقف هنا بنعتبر 11 عرفا نهاية + +326 +00:22:03,660 --> 00:22:07,340 +السنة لأنه ليس هناك نقطة ضعيفة في النشاط عندما + +327 +00:22:07,340 --> 00:22:10,520 +لايوجد نقطة ضعيفة ونشاطات متواصلة على مدار السنوات + +328 +00:22:10,520 --> 00:22:15,000 +هنا هنختار السنة الميلادية 3112 الأساس ليه؟ مش + +329 +00:22:15,000 --> 00:22:18,520 +هتكون نهاية السنة يعني جرّب العرف كعرفا وليس علميا + +330 +00:22:18,520 --> 00:22:21,420 +مش هن .. احنا لازم نقفل السنة المالية ونقسمها + +331 +00:22:21,420 --> 00:22:27,380 +لسنواتتختم فرضية الدورية يعني تقسم حياة المشروع + +332 +00:22:27,380 --> 00:22:31,040 +إلى سنوات مالية هذه السنة المالية تعرف عليها انه + +333 +00:22:31,040 --> 00:22:34,700 +12 شهر لكن قضية متى تبدأ و متى تتهيأ هنا القضية + +334 +00:22:34,700 --> 00:22:37,440 +الخلافية إذا كان ماوجدناش أضعف نقطة في النشاط + +335 +00:22:37,440 --> 00:22:42,140 +هنعتبر بداية السنة 1-1 أو نعتبر نهاية السنة 31-12 + +336 +00:22:42,140 --> 00:22:47,300 +الآن من حساب الفوائد المدينة إلى الفوائد المدينة + +337 +00:22:47,300 --> 00:22:51,990 +المستحقة الغير مدفوعةهنا ليش قلنا فوائد مدينة؟ لما + +338 +00:22:51,990 --> 00:22:54,530 +أقول كلمة فوائد مدينة طرف المدينة القيد يعني أن + +339 +00:22:54,530 --> 00:22:58,830 +هناك حساب نفق ولا حساب إيراد، نفقة فوائد مدينة + +340 +00:22:58,830 --> 00:23:01,770 +يعني البنك يجب أن يتحمل هذه النفقة، فوائد مدينة + +341 +00:23:01,770 --> 00:23:05,170 +إيه سميتها فوائد مدينة مستحق غير مدفوعة؟ نفس + +342 +00:23:05,170 --> 00:23:08,990 +الإسم، فوائد مدينة فوائد مدينة، اضيف عليها مستحق + +343 +00:23:08,990 --> 00:23:13,910 +غير مدفوعة، مستحق لمين؟ للعميل على إيه؟ على البنك، + +344 +00:23:13,910 --> 00:23:20,270 +واضح؟ عندما ييجي أجل استحقاق الوديعةمكان موجود هنا + +345 +00:23:20,270 --> 00:23:23,110 +في طرف الدائنة القيد هننقله على طرف المدينة بشأن + +346 +00:23:23,110 --> 00:23:27,730 +يقفل هذا القيد ثم بنحسب الفوائد المدينة ايش فوائد + +347 +00:23:27,730 --> 00:23:31,770 +المدينة هنا الفترة المتبقية من الوديعة الفترة يعني + +348 +00:23:31,770 --> 00:23:37,460 +من واحد واحد الى تاريخ نهاية الوديعةوبتقى لمجموع + +349 +00:23:37,460 --> 00:23:41,280 +الرقمين هدول فوائد مدينة زائد فوائد مدينة مستحقة + +350 +00:23:41,280 --> 00:23:45,640 +هتسجل إلى حساب مين؟ إلى حساب الوداع، هنقيدها إلى + +351 +00:23:45,640 --> 00:23:48,320 +حساب الوداع، يعني حساب العميل، حساب الوداع يعني هو + +352 +00:23:48,320 --> 00:23:52,340 +بديع عن كلمة حسابه حساب العميل، الفكرة المحاسبة + +353 +00:23:52,340 --> 00:23:57,820 +واضحة؟ أو إلى الحسابات الجانبية، صح أو إلى + +354 +00:23:57,820 --> 00:24:02,980 +الحسابات الجانبيةهناخد مثلًا رقم الآن بعد شويه بعد + +355 +00:24:02,980 --> 00:24:06,220 +ان اشرح الجزئية دي الان المعالج المحاسبية لشهادات + +356 +00:24:06,220 --> 00:24:09,420 +إدعى احنا قلنا لكوا ايه شهادات إدعى؟ هي عبارة عن + +357 +00:24:09,420 --> 00:24:14,580 +شهادات يصدرها البنك شهادة على شكل ورقة يبين فيها + +358 +00:24:14,580 --> 00:24:18,840 +عدد لها قيمة اسمية، قيمة اسمها مثلًا شهادة يقول + +359 +00:24:18,840 --> 00:24:22,740 +مثلًا 100 دينارأنا بملك البنك مصدر هذه الشهادة، + +360 +00:24:22,740 --> 00:24:25,860 +أنا اشتريت في البنك عشر شهادات، كل شهادة ثمنها مية + +361 +00:24:25,860 --> 00:24:29,380 +دينار، يعني كام الآن أنا الف دينار، وبالتالي أنا + +362 +00:24:29,380 --> 00:24:32,520 +بطال البنك بالف دينار، إيش ميزة هذه الشهادات الآن + +363 +00:24:32,520 --> 00:24:37,520 +العمعية أنا؟ عندى عشر شهادات، كل شهادة من الشهادات + +364 +00:24:37,520 --> 00:24:42,920 +حبيت أنا أحولها إلى سيولةفي حالة الوديع .. في حالة + +365 +00:24:42,920 --> 00:24:45,860 +الوديع اللي ما يكون وديعة مابستطيعش أحولها لسيولة + +366 +00:24:45,860 --> 00:24:50,520 +إلا بعد مجهود طويل ومناقشات مع البنت لأنه الأصل + +367 +00:24:50,520 --> 00:24:54,300 +أنه مايسيهلش وديعتي إلا في نهاية الربط مش كده ولا + +368 +00:24:54,300 --> 00:24:58,120 +لا إنما في حالة شهادة الإداع أستطيع الحصول على هذه + +369 +00:24:58,120 --> 00:25:02,820 +السيولة ببيعها في السوق المالي بستطيع أروح السوق + +370 +00:25:02,820 --> 00:25:05,780 +المالي أقوله بيدبيع هذه الشهادة بحد كان ببيعها + +371 +00:25:05,780 --> 00:25:09,520 +السهم أو ببيع سادةوبالتالي هنا بتعطي عنصر سيولة + +372 +00:25:09,520 --> 00:25:13,680 +أفضل ومن هنا البنوك في الناس إقبال البنك عندما + +373 +00:25:13,680 --> 00:25:17,260 +يقوم بإصدار شهادة الإداع ينجد عليه إقبال لأنه بعض + +374 +00:25:17,260 --> 00:25:20,680 +الناس ماكنوش عارف حاله أنه بده سيولة إلا حسب + +375 +00:25:20,680 --> 00:25:23,940 +الحاجة المستقبلية إله وبالتالي فحساب شهادة الإداع + +376 +00:25:23,940 --> 00:25:26,820 +هي عنصر توفر سيولة لأنها تبيع في السوق المالي غير + +377 +00:25:26,820 --> 00:25:31,520 +كده مش هبيع في السوق المالي طيب هنا هكون عند إصدار + +378 +00:25:31,520 --> 00:25:34,420 +الشهادة للبنك يصدر الشهادة هكون حساب الخزينة مدين + +379 +00:25:34,420 --> 00:25:38,230 +أو الحسابات التجارية إيه حساب الخزينة مدين؟لأنه + +380 +00:25:38,230 --> 00:25:41,070 +انا بدأ اشتري شهادة من كوحات فمقابلها نقدية وبتالي + +381 +00:25:41,070 --> 00:25:43,390 +انت الخزينة عندك هتكون مدينة انها استلمت النقدية + +382 +00:25:43,390 --> 00:25:48,270 +هكون مقابلها حساب شهادات اليدا او انا قلتلك اخصم + +383 +00:25:48,270 --> 00:25:53,120 +من حساب الجاري وبتالي هنا الخزينة طرف مدينةأو + +384 +00:25:53,120 --> 00:25:56,060 +الخصم من حساب اتجاري طبعا حساب اتجاري لا يجوز ان + +385 +00:25:56,060 --> 00:25:58,940 +يمس يعني ييجي ال bank يقولك انا لك حساب اتجاري + +386 +00:25:58,940 --> 00:26:02,300 +عندي و روح يلعب فيه يخصم عليه او ضيف ممنوع الحساب + +387 +00:26:02,300 --> 00:26:07,280 +اتجاري معروف في القوانين التجارية ليجب ان لا يمس + +388 +00:26:07,280 --> 00:26:11,820 +الا بموافقة صاحب الحساب وإذا ال bank مس الحساب + +389 +00:26:11,820 --> 00:26:14,580 +بطريقة غير طريقة خطأ ممكن يرفع عليه قضية ويتحسب + +390 +00:26:14,580 --> 00:26:17,840 +عليها فالحساب اتجاري حرمة لاتمس أبدا لأنه حق من + +391 +00:26:17,840 --> 00:26:23,060 +حقوق المصانع لهذا العميلإذا أنا كمودع بدي أسترد + +392 +00:26:23,060 --> 00:26:25,560 +قيمة الشهادة من البنك نفسه و بدي أستردها في السوق + +393 +00:26:25,560 --> 00:26:28,460 +المالي سيكون القيد المحاسبي من حساب الشهادة اللي + +394 +00:26:28,460 --> 00:26:31,600 +داع اللي كان دائن أنا على سير مدينة ثم إلى حساب + +395 +00:26:31,600 --> 00:26:34,720 +الخزينة إذا دفع حالي نقدا أو يقيد القيمة إلى + +396 +00:26:34,720 --> 00:26:37,900 +الحساب التجاري اللي أنا بقول من حساب الشهادات اللي + +397 +00:26:37,900 --> 00:26:42,580 +داع إلى حساب الحسابات + +398 +00:26:42,580 --> 00:26:44,900 +التجارية وبالتالي سيكون حساب الشهادة اللي داع + +399 +00:26:44,900 --> 00:26:47,780 +مدينة إلى حساب الخزينة الدائن أو إلى الحسابات + +400 +00:26:47,780 --> 00:26:50,640 +التجارية إذا أنا طلبت قيد المبلغ في حسابي + +401 +00:26:55,440 --> 00:26:59,100 +الآن أمامنا حالات عملية محلولة في الكتاب بتحلوها + +402 +00:26:59,100 --> 00:27:02,920 +محلولة في الكتابية بترجعوها بتأكدوا منها خلينا + +403 +00:27:02,920 --> 00:27:06,740 +ناخد احنا التمرين نعم هناخد التمرين اه هناخد + +404 +00:27:06,740 --> 00:27:11,560 +التمرين هذا كل حالات عملية محلولة بتحلوها انتوا + +405 +00:27:11,560 --> 00:27:17,300 +الآن بننتقل على .. على الأسلوب التمرين السؤال + +406 +00:27:17,300 --> 00:27:19,760 +الأول هذا ان شاء الله ده كلمة عن وقت هنحلوه مع بعض + 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شوية مدة رابط + +419 +00:28:34,830 --> 00:28:40,490 +الوديعة كام؟ 6 شهور ولكن الفائدة تحسب كل 3 ايش فرق + +420 +00:28:40,490 --> 00:28:46,400 +بين اتنين؟ يعني انتوا ك بنك وانا كعميلبدأ أطلب + +421 +00:28:46,400 --> 00:28:50,440 +منكوا تجديد الوديعة كل ست شهور لكن لما أقولكوا + +422 +00:28:50,440 --> 00:28:53,700 +يحسبوا الفائدة مش طارط أنواعك مش كل ستة كل تلاتة + +423 +00:28:53,700 --> 00:28:57,580 +يعني فترة الرابط حتنحسب فيها الفائدة كم مرتين كيف + +424 +00:28:57,580 --> 00:29:07,040 +نحل السؤال هذا الآن حده سهل طب فيه ال .. + +425 +00:29:07,040 --> 00:29:10,180 +الآن هنتصور أنفسنا عندنا وديعة + +426 +00:29:13,240 --> 00:29:19,600 +وديعة في 1.8 أي خط الوديعة بدأنا من نقطة هذه 1.8 + +427 +00:29:19,600 --> 00:29:25,060 +.20 مدة + +428 +00:29:25,060 --> 00:29:30,980 +الوديعة هذه ست شهور يعني تجدد كل كام كل ست شهور + +429 +00:29:30,980 --> 00:29:36,600 +مافيش نعس كل ست شهور قيمة الوديعة كام عند الرابط + +430 +00:29:36,600 --> 00:29:40,980 +أول مرة تكتب عنها أديش هنا القيمة عشر آلاف دينار + +431 +00:29:43,060 --> 00:29:47,240 +هذه مدة الربط في 6 شهور يعني أقول 6 شهور كم + +432 +00:29:47,240 --> 00:29:54,320 +التاريخ من انتهاء 8 9 10 11 12 1 أصبح تنتهي في 31 + +433 +00:29:54,320 --> 00:30:03,180 +.01.2010 هذا 6 شهور الأولى لغاية الآن المعطيات تبع + +434 +00:30:03,180 --> 00:30:06,620 +السؤال واضحة و دي عقيمة 10.000 ربطناها في 1.8 + +435 +00:30:06,620 --> 00:30:16,700 +تنتهي في 31.01.201021 .. 31 .. 11 عند ال 8 .. 9 .. + +436 +00:30:16,700 --> 00:30:26,220 +10 .. 11 .. 21 .. 21 .. 6 شهور .. 6 شهور بتكلم + +437 +00:30:26,220 --> 00:30:32,180 +احنا مش سنة عند ال 8 .. 9 .. 10 .. 11 .. 12 .. 1 + +438 +00:30:32,180 --> 00:30:39,370 +.. 31 .. 1 .. 2011 .. 2011 مظبوط .. 2011 .. طيبهذه + +439 +00:30:39,370 --> 00:30:43,030 +الوديعة اللي مدتها 6 شهور تنتهي في 31.01.2011 + +440 +00:30:43,030 --> 00:30:47,030 +بتلاحظوا دخلنا في سنة مالية خلاف السنة المالية هذه + +441 +00:30:47,030 --> 00:30:51,810 +هنا العملية المحاسبية اللي عايزة شوية تركيز حسب + +442 +00:30:51,810 --> 00:30:55,130 +معطيات السؤال بنا نحسب هذه الفائدة على مدت 3 شهور + +443 +00:30:55,130 --> 00:31:01,170 +أصبح بنيجي هنا عند الـ 19.11 تمنى و تسعة و عشرة و + +444 +00:31:01,170 --> 00:31:08,480 +31.10.2010 هنا النقطة هذهصحيح مدة رابط الودي عشر + +445 +00:31:08,480 --> 00:31:11,760 +شهور ولكن فائدة تحسب كل تلاش شهور حنجي نقول + +446 +00:31:11,760 --> 00:31:16,860 +الفائدة تسوى + +447 +00:31:16,860 --> 00:31:24,200 +المبلغ كام؟ عشر آلاف دينار مضروبة في تلاتة على + +448 +00:31:24,200 --> 00:31:28,480 +اتناش درب عشر عامل عدد الفائدة عشر عامل مش كده ولا + +449 +00:31:28,480 --> 00:31:34,020 +لا؟ هتحسبها تطلع + +450 +00:31:34,020 --> 00:31:35,760 +250 دينار + +451 +00:31:39,570 --> 00:31:43,790 +أصبح الفائدة لمدة الثلاث شهور الأولى من عمر + +452 +00:31:43,790 --> 00:31:47,190 +الوديعة اللى تبدأ من واحد تمانية و تنتهي في واحد و + +453 +00:31:47,190 --> 00:31:54,670 +تلاتين عشرة كام مائتين و خمسين دينار مائتين + +454 +00:31:54,670 --> 00:32:01,110 +و خمسين دينار هذه يجب أن تضاف إلى حساب الوديعة و + +455 +00:32:01,110 --> 00:32:05,670 +لا مفضافش ايش السؤال بقول؟ و تضاف كل تلات شهور او + +456 +00:32:05,670 --> 00:32:10,730 +كل ست شهوروبالتالي يجب أن نلتزم بنص الاتفاق بين + +457 +00:32:10,730 --> 00:32:17,050 +البنك وبين عمله أصبح الأن قيمة الوديعة قيمة + +458 +00:32:17,050 --> 00:32:28,170 +الوديعة في 31.10.20 تساوي كم؟ تساوي 10.000 زائد + +459 +00:32:28,170 --> 00:32:32,170 +250 تساوي 10.250 دينار + +460 +00:32:35,540 --> 00:32:39,260 +الان مطلوب مننا نحسب الفائد عن التلات شهور ايه + +461 +00:32:39,260 --> 00:32:43,480 +التالية تشوف تلات شهور تالية دخلنا فيه سنة مالية + +462 +00:32:43,480 --> 00:32:55,400 +طيب نقول الفائدة عن الفترة من واحد احداشر الفين + +463 +00:32:55,400 --> 00:33:04,100 +وعشرة حتى كامو 31.1 و 31.12 ممنوع نعد الحاجز اللي + +464 +00:33:04,100 --> 00:33:09,720 +هنا إلا نتوقف عند السنة المالية هذا الحاجز اسمه + +465 +00:33:09,720 --> 00:33:16,660 +حاجز إعداد الحسابات الختمية اللي متى يعني 31.12 + +466 +00:33:16,660 --> 00:33:21,480 +.2010 هذا الحاجز لا يجوز لأي محاسب يعديه وإلا معنى + +467 +00:33:21,480 --> 00:33:24,520 +ذلك على التهم أن هذا المحاسب لايفهم عمله أساسية + +468 +00:33:24,520 --> 00:33:29,180 +العملوبالتالي هنحسم الفائد عن 3 شهور وعن شهرين وعن + +469 +00:33:29,180 --> 00:33:32,340 +شهرين وعن شهرين هنقول الفائد عن فترة من 1-11-20 + +470 +00:33:32,340 --> 00:33:45,380 +حتى 31-12-20 تساوي 10250 مضروبة في 2 على 12 مضروبة + +471 +00:33:45,380 --> 00:33:54,780 +في عشرة عالمية مين ضرب ان هي ها؟ 170 تمانية تلاتة + +472 +00:33:54,780 --> 00:33:55,680 +ديمر + +473 +00:34:00,100 --> 00:34:03,440 +الان احنا صرنا محتسبين الفوائد حتى نهاية السنة + +474 +00:34:03,440 --> 00:34:09,080 +المالية اللى بتقف .. تقفل متى؟ في 1-3-12 طيب الان + +475 +00:34:09,080 --> 00:34:12,360 +الوديعة مستمرة كام شهر حسبنا الفائد احنا؟ تلاتة + +476 +00:34:12,360 --> 00:34:16,000 +أول مرة و اتنين خمس أشهر، بقى عندنا شهر أصبحوا + +477 +00:34:16,000 --> 00:34:20,020 +الفائدة عن + +478 +00:34:20,020 --> 00:34:32,770 +الفترة من1.01.2011 حتى 31.01.2011 يعني كام المدة + +479 +00:34:32,770 --> 00:34:42,860 +شهر واحد يا ترى أضيف ال 170 على 10252طب ليش لأ؟ + +480 +00:34:42,860 --> 00:34:45,620 +الإجابة صحيحة، بس ليش لأمير و لا لأ؟ ليش؟ الفائدة + +481 +00:34:45,620 --> 00:34:49,980 +لا يجوز على موظيف الفائدة أو الاتفاق بين البنك + +482 +00:34:49,980 --> 00:34:52,700 +وبين العميل تضافي الفائدة كل تلاتة، وهذه حسبت + +483 +00:34:52,700 --> 00:34:55,580 +لشهرين، وبالتالي لا يجوز ضفته، هذا الأخطاء اللي + +484 +00:34:55,580 --> 00:34:59,340 +بقوا فيها الطلاب، الفائدة لا تضاف إلا كل تلاشهور، + +485 +00:34:59,340 --> 00:35:02,520 +هذين شهرين، وبالتالي نرجع لأصل المبلغ الأصلي، اللي + +486 +00:35:02,520 --> 00:35:06,420 +هو عشر تلاف وكام ومتين وخمسين مضروبة في واحد على + +487 +00:35:06,420 --> 00:35:09,680 +اتناشر مضروبة في كام، في عشر عالمي، يعني كام بيطلع + +488 +00:35:09,680 --> 00:35:13,540 +الجواب هنا؟خمسة و تمانين و كام و اتنين و اربعين + +489 +00:35:13,540 --> 00:35:21,740 +تقريبا نص المبلغ اللي فوقنا الان + +490 +00:35:21,740 --> 00:35:24,260 +من ناحية الحسابية هذه الأرقام موجودة عندنا بالشكل + +491 +00:35:24,260 --> 00:35:29,680 +هذا الان وصلنا حتى نهاية السنة المالية نهاية السنة + +492 +00:35:29,680 --> 00:35:31,600 +التلابط و الوديعة و واحد و تلاتين و واحد هنعمل ايه + +493 +00:35:31,600 --> 00:35:37,480 +تانين هاجي في الفين و احد عشر يلا هنقول فترة تانية + +494 +00:35:37,480 --> 00:35:42,500 +خلصنا من الجدان و هنوديعهالانواع دي اتجددت اصبح + +495 +00:35:42,500 --> 00:35:52,980 +نحسب الفائدة عن الفترة من كام؟ من 1.2.2011 حتى + +496 +00:35:52,980 --> 00:35:56,360 +كام؟ + +497 +00:35:56,360 --> 00:36:00,900 +ست شهور، اتنين، تلات، اربع، خمسة، اتنين، تلات، + +498 +00:36:00,900 --> 00:36:06,650 +اربع، خمسة، ستة، سبعة، حتى كام؟31.07.2011 اللي + +499 +00:36:06,650 --> 00:36:09,150 +ماعرفش أجمع يده لإيه لأنه أحيانا نهاية التاريخ + +500 +00:36:09,150 --> 00:36:13,610 +وبدأت تاريخ بتعمل لخبطة شوية الآن + +501 +00:36:13,610 --> 00:36:17,190 +السؤال بيدي واحدة منكم تقول لي كام المبلغ العزيم + +502 +00:36:17,190 --> 00:36:21,170 +اللي نحسب عليه الفائدة؟ + +503 +00:36:21,170 --> 00:36:25,930 +عشرة تلاف و اتنين و خمسين عشرة تلاف و اتنين و + +504 +00:36:25,930 --> 00:36:29,730 +خمسين زي مية و سبعين point تلاتة تمانين زي خمسين و + +505 +00:36:29,730 --> 00:36:34,840 +سبعين pointالان الفائدة تحصل على مبلغ الكامل عشرة + +506 +00:36:34,840 --> 00:36:38,360 +تلاف و اتنه خمسين الأولى يعني عشرة تلاف زاد الفائد + +507 +00:36:38,360 --> 00:36:41,100 +عن الفترة و لا بتنه خمسين زاد الفائدة اللى + +508 +00:36:41,100 --> 00:36:44,780 +جزّاناها إلى الجزئين شهرين و شهر تحصل الفائدة حد + +509 +00:36:44,780 --> 00:36:48,160 +يجمعلى عشرة تلاف زاد بتنه خمسين زاد مية و سبعين و + +510 +00:36:48,160 --> 00:36:53,420 +الكسر هذا زاد خمس تبريد تطلع كام؟ من عنده مكينة؟ + +511 +00:36:58,860 --> 00:37:04,000 +استاذ بصمت مش احنا في الأول ا .. عادة تانية؟ بس + +512 +00:37:04,000 --> 00:37:09,540 +خليني نبدأ بالكاميرا طيب عشر + +513 +00:37:09,540 --> 00:37:21,080 +تلاف و خمسمية و ستة اربع مضروبة في كام؟نقلطش تلاتة + +514 +00:37:21,080 --> 00:37:24,380 +على اتناش ان انا اتضاعف الفائدة كل تلات شهور مضربة + +515 +00:37:24,380 --> 00:37:27,860 +في كام؟ في عشر يعني خلاص مش دي اعضار بقى خلاص نكمل + +516 +00:37:27,860 --> 00:37:32,980 +الخطوة اللي صارت واضحة الآن هنبقى مستمرين في + +517 +00:37:32,980 --> 00:37:38,040 +احتساب الفائدة كل تلات شهور الى ان ايه نوصل نهاية + +518 +00:37:38,040 --> 00:37:43,440 +السنة المالية 2011 إذا تطبق التاريخ مع نهاية + +519 +00:37:43,440 --> 00:37:47,860 +الرابط ماعديش مشكلة لكن لو ماتطبقش هنضطر نعمل خطوة + +520 +00:37:47,860 --> 00:37:53,280 +زي هناوعادة مش هيطبق لأنه جاي أساسا فيه تداخل في + +521 +00:37:53,280 --> 00:37:56,000 +السنوات فاحنا بنضعنا ماشيين كل تلاش شهور نحصل + +522 +00:37:56,000 --> 00:37:59,760 +الفائدة و تضعف الفائدة على المبلغ كل تلاش شهور + +523 +00:37:59,760 --> 00:38:03,820 +بنضعنا نتدرج في الوديعة تلاش شهور ثم تلاتة ثم + +524 +00:38:03,820 --> 00:38:07,420 +تلاتة إلى أن نصل حتى نهاية السنة المالية واحدة و + +525 +00:38:07,420 --> 00:38:10,960 +تلاتين اتماش ألفين واحدة عشر قدرش بضل عندك شهرين + 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00:38:58,800 +نحسب الفائدة فيه من تاريخ آخر فترة تم ضبط الفائدة + +538 +00:38:58,800 --> 00:39:03,020 +عليها حتى نهاية السنة المالية ونسجل هذا المبلغ في + +539 +00:39:03,020 --> 00:39:06,580 +قيد محاسب يحنا نتفق عليه الآن ثم نحسب الفائدة عن + +540 +00:39:06,580 --> 00:39:10,580 +الشهر المتبقي من فترة الوديعة ونحدد المبلغ ونعمل + +541 +00:39:10,580 --> 00:39:14,080 +فيها قيد محاسب ي الأول ننتقل لقيود المحاسبية نترجم + +542 +00:39:14,080 --> 00:39:16,140 +هذا الكلام على شكل قيود محاسبية + +543 +00:39:29,250 --> 00:39:34,450 +خلّينا معتم كده و لا ن .. طيب .. ماشي .. مش مشكلة + +544 +00:39:34,450 --> 00:39:37,610 +.. لأ .. عايزين أرقمها دي .. خلّيني أقول لك طب .. + +545 +00:39:37,610 --> 00:39:41,870 +طب .. طب .. ايه ..؟ الآن القيود المحاسبة .. أول ما + +546 +00:39:41,870 --> 00:39:44,310 +استلمنا .. أنتوا استلمتوا .. دي عام العميل .. إيش + +547 +00:39:44,310 --> 00:39:50,130 +قيود محاسبية؟ هنقولنا القيود المحاسبية .. القيود + +548 +00:39:50,130 --> 00:39:52,650 +.. هنحسبها .. حسبنا .. بس خلّيني معاكم .. مش مشكلة + +549 +00:39:52,650 --> 00:39:54,710 +.. قد ما طلعت .. هتبقى رقم افتراضي .. مش هذا + +550 +00:39:54,710 --> 00:39:56,710 +القضية هي .. القيود المحاسبية + +551 +00:40:01,630 --> 00:40:07,570 +عندما تم ربط الوديعة في قيد محاسب تمجره، إيش هو؟ + +552 +00:40:07,570 --> 00:40:14,470 +هل هو الواحد من حساب، لأ، الخزينة إلى حساب + +553 +00:40:14,470 --> 00:40:19,930 +الوداية، هي عشر تلات لو كانت هذه الوديعة خاصة من + +554 +00:40:19,930 --> 00:40:24,110 +الحسابات التجارية، إيش هنقولنا؟ أو الحسابات + +555 +00:40:24,110 --> 00:40:24,650 +التجارية + +556 +00:40:27,430 --> 00:40:30,550 +هذا القيد الأول و أعتقد الكل صار عارفه لأنه قيد + +557 +00:40:30,550 --> 00:40:33,370 +صار مديهي بالنسبالينا هاي خلاص من القيد الأول + +558 +00:40:33,370 --> 00:40:41,590 +القيد التاني قيد احتساب الفوائد أنتوا ك بنك أنتوا + +559 +00:40:41,590 --> 00:40:45,330 +بنك فلسطين هذا تعملوا قيد لصالح أنا كعميل لأن أنا + +560 +00:40:45,330 --> 00:40:51,750 +بدي الفائدة منكم أصبح هنا هنعمل فيها قيد يالا + +561 +00:40:51,750 --> 00:40:58,180 +إيش هتقولوامدينة ولا دائنة؟ متأكدين؟ صح من حساب + +562 +00:40:58,180 --> 00:41:05,120 +فوائد مدينة وان مدينة تعتبر ايه؟ لأن من منظور + +563 +00:41:05,120 --> 00:41:10,360 +البنك هذه نفقة الى حساب ايه؟ الوداعة هذا نقطة مهمة + +564 +00:41:10,360 --> 00:41:16,440 +جدا الوداعة ليه؟ لأن تاريخ ربط واحتساب الفائدة تم + +565 +00:41:16,440 --> 00:41:21,550 +كله في خلال السنة المالية 2010 لان ماطلعناشنحن + +566 +00:41:21,550 --> 00:41:27,590 +نتكلم عن 1.10×1.30×2.10 يعني نفس السنة المالية كام + +567 +00:41:27,590 --> 00:41:34,290 +المبلغ؟ 250 دينار وهي القيد التاني خلاص نعمل قيد + +568 +00:41:34,290 --> 00:41:40,030 +هذا الآن بيجعل الفائدة هادف طريقة حساب الفوائد + +569 +00:41:40,030 --> 00:41:53,080 +يلّا هنقول إيش من حساب حساب فوائدمدينة لاحظوا نفس + +570 +00:41:53,080 --> 00:41:58,140 +القدر هنا فوائد مدينة يعني يجب أن تتحمل السنة + +571 +00:41:58,140 --> 00:42:03,880 +المالية بقيمتها من الفوائد كام المبلغ 170.83 إلى + +572 +00:42:03,880 --> 00:42:09,560 +حساب موناهش إلى حساب الودايع لأنه لا يجوز إضافتها + +573 +00:42:09,560 --> 00:42:13,800 +إلى الودايع إلا متى إلا عند نهاية الربط التلاشرور + +574 +00:42:13,800 --> 00:42:20,020 +إلى حساب نفس الاسم فوائد مدينةهنضيف عليه عبارة + +575 +00:42:20,020 --> 00:42:27,000 +مستحقة وغير مدفوعة شوف القيد شرح نفسه بنفسه يعني + +576 +00:42:27,000 --> 00:42:30,720 +حتى الناس المش محاسبين هيفهموه على طول فوائد مدينة + +577 +00:42:30,720 --> 00:42:34,900 +يعني هذه الفوائد مستحقة على البنك ولكن صفتها أنها + +578 +00:42:34,900 --> 00:42:39,640 +لم تدفع بعد هذا الكلام ايه؟ امتى فجري القيد هذا؟ + +579 +00:42:39,640 --> 00:42:44,260 +تاريخه متى؟ واحد و تلاتين و اتناشر كم؟ الفين و عشر + +580 +00:42:44,260 --> 00:42:49,530 +هذا القيد متى؟ عند ربط الوديعةهذا عند ربط الوديع + +581 +00:42:49,530 --> 00:42:56,470 +أسبب قيد التاني متى بنجريه عند استحقاق الفائدة + +582 +00:42:56,470 --> 00:42:59,590 +الفائدة الفائدة + +583 +00:42:59,590 --> 00:43:00,050 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +584 +00:43:00,050 --> 00:43:00,270 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +585 +00:43:00,270 --> 00:43:00,650 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +586 +00:43:00,650 --> 00:43:00,670 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +587 +00:43:00,670 --> 00:43:01,550 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +588 +00:43:01,550 --> 00:43:02,150 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +589 +00:43:02,150 --> 00:43:04,370 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +590 +00:43:04,370 --> 00:43:05,370 +الفائدة الفائدة الفائدة الفائدة الفائدة الفائدة + +591 +00:43:05,370 --> 00:43:06,450 +الفائدة الفائدة + +592 +00:43:17,960 --> 00:43:21,700 +في واحد لإنهية الربط هيقفل هذا القيد مجرد قيد وسيط + +593 +00:43:21,700 --> 00:43:26,480 +والآن فصاعدا بنسمع مصطلح جديد اسمه قيود وسيطة ايش + +594 +00:43:26,480 --> 00:43:30,720 +معنى قيد وسيطة يعني القيد بتعمل بشكل مؤقت ينتهي + +595 +00:43:30,720 --> 00:43:34,780 +بزوال السبب الذي تم إجراء هذا القيد من أجله هذا + +596 +00:43:34,780 --> 00:43:38,900 +القيد عملناه سبب إيه؟ لأنه مبلغ مستحق على البنك + +597 +00:43:38,900 --> 00:43:43,800 +ولكنه غير مدفوع متى يدفع؟ ذال السبب هنقول من حساب + +598 +00:43:43,800 --> 00:43:45,040 +فوائد + +599 +00:43:48,320 --> 00:43:54,820 +مدينة مستحقة وغير مدفوعة لاحظوا كان تانصار مدينة + +600 +00:43:54,820 --> 00:44:00,760 +الآن 170.83 هنا + +601 +00:44:00,760 --> 00:44:03,780 +بيظل عند الفائدة متعلقة بالشهر اللي في 2011 شهر + +602 +00:44:03,780 --> 00:44:11,700 +يناير هذا ايش قيمته 85.42 من حساب فوائد مدينة + +603 +00:44:11,700 --> 00:44:16,180 +لاحظوا احنا خلال السنة نفسها بنسميها فوائد مدينة + +604 +00:44:16,820 --> 00:44:19,860 +لكن ما بنضيفش المبلغ اللي حصلاله العميل بسبب فواهد + +605 +00:44:19,860 --> 00:44:25,500 +مدينة مستحق المدفوع إلى حساب إيه؟ ودأ إلى حساب ودأ + +606 +00:44:25,500 --> 00:44:31,220 +0.7 إيه؟ 0.5 أو 0.7 0.7 أو 0.7 كده؟ 0.7 + +607 +00:44:46,600 --> 00:44:51,520 +هذا اتنين مش + +608 +00:44:51,520 --> 00:44:53,960 +مشكلة إذا كان فيه تقريب رقم مش قضية يعني هو كلها + +609 +00:44:53,960 --> 00:44:58,920 +درايب مالي، لو كان فيه خطأ فيهم هذا القيت اللي هو + +610 +00:44:58,920 --> 00:45:01,780 +ممكن شرح القيت ده ده هو حد بيشرح القيت ده و يشوف + +611 +00:45:01,780 --> 00:45:06,180 +همين ولا .. مين بعرف يشرح القيت؟ بيشرح القيت ده ده + +612 +00:45:06,180 --> 00:45:11,920 +ايه الترشوة ده؟ أي ترشوة ده؟ أيش نعبر عنها؟ أيش + +613 +00:45:11,920 --> 00:45:16,200 +نعبر عنها؟ يللااحتساب الفوائد المستحقة على الوديعة + +614 +00:45:16,200 --> 00:45:20,520 +في نهاية مدة الربط احتساب الفوائد المستحقة على + +615 +00:45:20,520 --> 00:45:28,560 +الوديعة و قيدها في نهاية مدة الربط احتساب الفوائد + +616 +00:45:28,560 --> 00:45:33,060 +المستحقة على الوديعة و قيدها في نهاية مدة الربط + +617 +00:45:33,060 --> 00:45:34,940 +خلاصنا من القصة هذه الآن + +618 +00:45:38,070 --> 00:45:41,550 +الان احنا واقفين في اي تاريخ هنا .. اي تاريخ هذا؟ + +619 +00:45:41,550 --> 00:45:44,790 +متى التاريخ هذا؟ واحد و تلاتين .. واحد الفين و + +620 +00:45:44,790 --> 00:45:49,510 +احداشر .. و دي مستمرة .. احنا مش هبقى مستمرة معاها + +621 +00:45:49,510 --> 00:45:51,390 +كل مرة .. خلاص .. الهنا صارت .. المعلومة صارت + +622 +00:45:51,390 --> 00:45:55,210 +راسخة لنا في أذهاننا .. هنحسب الان الفائدة لمدة + +623 +00:45:55,210 --> 00:45:58,410 +تلت شهور تانية .. هذا القيدل هنا .. حد حسب انه ضرب + +624 +00:45:58,410 --> 00:46:05,120 +النية .. حتى لو في خطأ بسيط مش مشكلة ..متنين ستة + +625 +00:46:05,120 --> 00:46:09,980 +اتنين قلت كم؟ خمسة و سبتين خمسة و سبتين ايه شقية + +626 +00:46:09,980 --> 00:46:17,500 +المحاسب اللي بنعمله هان؟ سهل، ماتحسبش؟ فوق المدينة + +627 +00:46:17,500 --> 00:46:20,280 +على حساب .. حساب فوق المدينة على حساب، خلص + +628 +00:46:20,280 --> 00:46:23,180 +المدينة، في فوق المدينة المستحقة غير مدفوعة، مافيش + +629 +00:46:23,180 --> 00:46:26,460 +عندى، لأنه احنا متكلم عن السلم اليدانة، اقول في + +630 +00:46:26,460 --> 00:46:34,080 +المحاسب اللي بالنساء، فواحدمدينة إلى حساب الوداعة + +631 +00:46:34,080 --> 00:46:43,380 +بقيمة 262.65 وهكذا + +632 +00:46:43,380 --> 00:46:48,080 +تستمر عملية ربط الوداعة وتجديدها واحتساب الفوائد + +633 +00:46:48,080 --> 00:46:53,900 +بنفس الكيفية الموجودة أمامنا الآن السؤال اللي بترح + +634 +00:46:53,900 --> 00:46:56,940 +نفسه فرضًا + +635 +00:46:58,240 --> 00:47:00,900 +ماقولناش والله الوديعة مدت ست شهور و تضاف كل تلاش + +636 +00:47:00,900 --> 00:47:04,600 +شهور، قولنا الوديعة مدتها ست شهور و تضاف الفائدة + +637 +00:47:04,600 --> 00:47:11,720 +كل ست شهور، وين القيود اللي مش حد كده دار عندي؟هنا + +638 +00:47:11,720 --> 00:47:16,460 +حسبنا حسب نموذج تلاتة مش هنحسب ايه نموذج كام؟ ستة + +639 +00:47:16,460 --> 00:47:22,680 +هنا الفائدة بيضن بنخش في توريخ جديدة هذا التوريخ + +640 +00:47:22,680 --> 00:47:24,700 +يبقى بيقوموا بيعيها في الاحتبار يعني إذا ضابق + +641 +00:47:24,700 --> 00:47:29,680 +تاريخ احتساب الفوائد مع تاريخ تجديد الوديع العبرة + +642 +00:47:29,680 --> 00:47:32,540 +لإن متى يتم احتساب الفوائد بتلاحظوا ست شهور + +643 +00:47:32,540 --> 00:47:35,710 +اتجهلناها في احتساب الفوائدلأن العبرة في القيود، + +644 +00:47:35,710 --> 00:47:39,070 +احتساب الفوائد، 6 شهور هي عبارة عن عملية إدارية، + +645 +00:47:39,070 --> 00:47:41,530 +يعني متى نجدد الوديعة أو متى لن نجددها، فليهاش + +646 +00:47:41,530 --> 00:47:44,190 +علاقة باحتساب الفوائد، اللي عبت بالفوائد ومدة + +647 +00:47:44,190 --> 00:47:49,250 +المتفق عليها في إضافة الفوائد لصالح العمل، واضح؟ + +648 +00:47:49,250 --> 00:47:54,750 +ناس سرحين؟ طيب، + +649 +00:47:54,750 --> 00:47:55,830 +الآن .. + +650 +00:47:58,280 --> 00:48:01,740 +قبل منه المحاضرة بدنا نحاول نبدأ فى التمرين تأكيد + +651 +00:48:01,740 --> 00:48:03,980 +المحاسبية تبع ال .. الوداية، هل .. هل عارف فاهمين + +652 +00:48:03,980 --> 00:48:07,400 +الوضع ان انتوا هدى و حلناه؟ شواجه بنحله الآن مع + +653 +00:48:07,400 --> 00:48:10,400 +بعض، بدنا من نص ساعة لسه أو خل شوية طيب، بد واحدة + +654 +00:48:10,400 --> 00:48:12,740 +منكوا تطلع تحل .. تقرا السؤال مع بعض و نحل التمرين + +655 +00:48:12,740 --> 00:48:17,940 +اللى موجود فى صفحه 99 انتوا + +656 +00:48:17,940 --> 00:48:20,920 +طلعتوا كتير، بدنا ناس كده و بدنا وجوه جديدة + +657 +00:48:26,330 --> 00:48:28,930 +مش هيتجاوبوا اللي انتوا يعني؟ طيب اطلعوا يالا و + +658 +00:48:28,930 --> 00:48:31,630 +انت اللي بعدها و انت اللي بعدها هاي التلاتة حددنا + +659 +00:48:31,630 --> 00:48:54,030 +تلاتة اشخاص لان اقرأ سؤال اقرأ + +660 +00:48:54,030 --> 00:48:57,560 +سؤال واحد يالافي مهانة أقدر المستقبل عشان تصمم + +661 +00:48:57,560 --> 00:49:03,260 +الودايع لفرق بنت تستخدم الدماء يوم 10 9 25 2020 + +662 +00:49:03,260 --> 00:49:07,060 +يعني + +663 +00:49:07,060 --> 00:49:10,860 +في وداع أفضل فلسطين أفضل نهضة ولمّا كل ما تنهضة + +664 +00:49:10,860 --> 00:49:15,880 +المعنى ذلك أن أفضل أفضل تكون عندك حسابية من الحساب + +665 +00:49:15,880 --> 00:49:21,020 +ده ده إيه ده؟ خطك فيه كتيرة من صغير إلى أصغر هو + +666 +00:49:21,020 --> 00:49:24,550 +أنا اللي خطها الصغيرةمن حساب الخزينة إلى حساب + +667 +00:49:24,550 --> 00:49:26,290 +الوضع + +668 +00:49:52,730 --> 00:49:54,870 +عشان اخدوا بالكم بطلع رحل هنا و هنا و هنا و هنا و + +669 +00:49:54,870 --> 00:49:57,190 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +670 +00:49:57,190 --> 00:49:57,210 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +671 +00:49:57,210 --> 00:49:57,390 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +672 +00:49:57,390 --> 00:49:58,010 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +673 +00:49:58,010 --> 00:50:01,010 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +674 +00:50:01,010 --> 00:50:07,030 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +675 +00:50:07,030 --> 00:50:07,650 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +676 +00:50:07,650 --> 00:50:07,830 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +677 +00:50:07,830 --> 00:50:08,750 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +678 +00:50:08,750 --> 00:50:08,790 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +679 +00:50:08,790 --> 00:50:08,850 +هنا و هنا و هنا و هنا و هنا و هنا و هنا و هنا و + +680 +00:50:08,850 --> 00:50:19,170 +هنا و هنا و + +681 +00:50:19,170 --> 00:50:20,570 +هنا و هنا و + +682 +00:50:24,280 --> 00:50:29,080 +17 ألف ألف وداع بإشعار في شركات مصروفة على 100 ألف + +683 +00:50:29,080 --> 00:50:32,720 +ناس مقترحان؟ وداع بإشعار، هذه وداع طبعتها بإشعار، + +684 +00:50:32,720 --> 00:50:36,080 +قُبضة في شركات مصروفة على 100 ألف ناس في نفس + +685 +00:50:36,080 --> 00:50:41,920 +الفرقة أتمنى + +686 +00:50:41,920 --> 00:50:45,060 +أنك + +687 +00:50:45,060 --> 00:50:47,000 +تتمنى أنك تتمنى أنك تتمنى أنك تتمنى أنك تتمنى أنك + +688 +00:50:47,000 --> 00:50:49,320 +تتمنى أنك تتمنى أنك تتمنى أنك تتمنى أنك تتمنى أنك + +689 +00:50:49,320 --> 00:50:56,550 +تتمنى أنك تتمنى أنك تتالحسابات الجالية مرور + +690 +00:50:56,550 --> 00:51:01,590 +قبلات بشكلات مسكوبة عليها في نفس الفرع يعني هنحمل + +691 +00:51:01,590 --> 00:51:04,390 +الحساب الجالي و هنضيف المبدأ على حساب الجالي + +692 +00:51:20,050 --> 00:51:26,950 +هذا هو حساب الخزينة و هذا هو حساب الخزينة و هذا هو + +693 +00:51:26,950 --> 00:51:34,950 +حساب + +694 +00:51:34,950 --> 00:51:42,410 +الخزينة + +695 +00:51:46,620 --> 00:51:51,600 +مبلو صحبة من وداء الأجد وضيفة إلى الحسابات الجارية + +696 +00:51:51,600 --> 00:51:59,120 +هذا + +697 +00:51:59,120 --> 00:52:04,380 +أسهل درس هنا في الحاسوبات + +698 +00:52:04,380 --> 00:52:07,780 +الجارية و الوداية بعد كده مستعد ايه؟ + +699 +00:52:26,230 --> 00:52:34,090 +مسحوبة من وداع الإشعار واضيفة إلى حسابات الجامعية + +700 +00:52:42,470 --> 00:52:44,090 +ده مش عاقل .. + +701 +00:53:13,750 --> 00:53:20,730 +عشان تبقى عشان تبقى عشان تبقى عشان تبقى عشان تبقى + +702 +00:53:20,730 --> 00:53:21,450 +عشان تبقى عشان تبقى + +703 +00:53:30,110 --> 00:53:32,730 +مبالغ مرسوم الإجتماع التجاري يعني إذا جينا حصيلة + +704 +00:53:32,730 --> 00:53:38,250 +الحل هذه تكون مدينة بالضبط إلى وداع التوفيق مافي + +705 +00:53:38,250 --> 00:53:40,770 +أسلوب كتير أقول إنسان مستعد مافي أسلوب كتير مستعد + +706 +00:53:40,770 --> 00:53:45,010 +ودكتار ودكتار؟ وش أنت بتتعرف عليها؟ وإن لو عملنا + +707 +00:53:45,010 --> 00:53:52,710 +أجلة توراني تحيط نظام توراني؟ ماعنش هنناه بعشان + +708 +00:54:00,460 --> 00:54:02,980 +الحاضرة الجاهزة اللي هتكون ان شاء الله عندنا هي في + +709 +00:54:02,980 --> 00:54:08,680 +المخابر ايش خدمة حاسمة + +710 +00:54:08,680 --> 00:54:17,980 +الجالية لحساب الوداع؟ طاب + +711 +00:54:17,980 --> 00:54:26,260 +يالا اي طاب من هنا مين تطلع اتفضل تعالى + +712 +00:54:26,260 --> 00:54:44,150 +بعدين تحترق قديداتعالى هيه هيه فوائد + +713 +00:54:44,150 --> 00:54:47,330 +على ال .. على الوثائق لأجد المضافة لسبب الوداع + +714 +00:54:47,330 --> 00:54:51,150 +كلام + +715 +00:54:51,150 --> 00:54:54,150 +صحيح من حساب فوائد المدينة لحسابات الوداع + +716 +00:55:21,660 --> 00:55:28,140 +ده بحولها حسب الجارية انت انا واطفنها ايه في + +717 +00:55:28,140 --> 00:55:29,300 +حسابات الجارية؟ + +718 +00:55:31,800 --> 00:55:34,020 +عشان انا انا انا انا + +719 +00:55:58,680 --> 00:56:04,260 +طلعتش مش كده؟ طبعا .. وطلعتش مش كده؟ طبعا .. + +720 +00:56:04,260 --> 00:56:05,000 +وطلعتش مش كده؟ طبعا .. وطلعتش مش كده؟ طبعا .. + +721 +00:56:05,000 --> 00:56:13,100 +وطلعتش مش كده؟ طبعا .. + +722 +00:56:13,100 --> 00:56:14,220 +وطلعتش مش كده؟ + +723 +00:56:38,090 --> 00:56:41,890 +فهو الحسبات التوفيق و غير فقط الحسبات التوفيق + +724 +00:56:45,420 --> 00:56:50,580 +هو مدينة مصرية 90 دي دق لما شفت احنا في الدولة + +725 +00:56:50,580 --> 00:57:08,800 +خلصت خلاصة اتركتيه؟ + +726 +00:57:15,390 --> 00:57:19,610 +الان طبعا مش .. الوقت مش هيكون ساعدنا ناخد موضوع + +727 +00:57:19,610 --> 00:57:24,270 +جديد موضوع المخاصة مش حانه انا اخدش موضوع المخاصة + +728 +00:57:24,270 --> 00:57:27,710 +انا اخدش موضوع المخاصة انا اخدش موضوع المخاصة انا + +729 +00:57:27,710 --> 00:57:27,990 +موضوع المخاصة انا اخدش موضوع المخاصة انا اخدش + +730 +00:57:27,990 --> 00:57:28,690 +موضوع المخاصة انا اخدش موضوع المخاصة انا اخدش + +731 +00:57:28,690 --> 00:57:31,970 +موضوع المخاصة انا اخدش موضوع المخاصة انا اخدش + +732 +00:57:31,970 --> 00:57:36,110 +موضوع + +733 +00:57:36,110 --> 00:57:40,490 +المخاصة انا اخدش موضوع المخاصة اناواشعركم كيف بتتم + +734 +00:57:40,490 --> 00:57:44,830 +تبادل شركاتنا كأننا بنعيش جوا المقاصة بالطبق يعني + +735 +00:57:44,830 --> 00:57:48,710 +نفسنا كأننا عايشين داخل سلطة النقل وحن كيف نتبادل + +736 +00:57:48,710 --> 00:57:52,030 +الشركات وكيف نتبادل المهنفات وإيش التسمات بتتم بين + +737 +00:57:52,030 --> 00:57:55,150 +العضاء اللي هو المفروض كيف ننقص + diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/6z8l70SIAm0_raw.json b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/6z8l70SIAm0_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..5c74adae9a17686651abce6b23a8c06044dfd773 --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/6z8l70SIAm0_raw.json @@ -0,0 +1 @@ +{"segments": [{"id": 1, "seek": 2928, "start": 11.72, "end": 29.28, "text": "بسم الله الرحمن الرحيم نبدأ محاضرتنا ان شاء الله اليوم استكمال لموضوع حسابات الودائع والتوفير طبعا توقفنا عند نقطة الدورة المستندية لحسابات الودائع والتوفير", "tokens": [3555, 38251, 21984, 34892, 5016, 27842, 34892, 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ألف دينار قيمة الوديعة ضارب تمانية و أتناشر ضارب معدل الفائدة و لما نحسبها على الفترة التانية بنفس الخطوة هنقول عشرين ألف دينار مانغيرش المبلغ مبلغ لا يضعف العلفائدة", "tokens": [3215, 25513, 46811, 7649, 10632, 23032, 3555, 46811, 7649, 10632, 34051, 4724, 9566, 16572, 28671, 6055, 7649, 10632, 39894, 25957, 1211, 11331, 35457, 3660, 3714, 2288, 9307, 8608, 3224, 37977, 4032, 24976, 5172, 2655, 25720, 9154, 36764, 24401, 16490, 2304, 3794, 3660, 4032, 5551, 2655, 1863, 33599, 2288, 9122, 10943, 13412, 3224, 13063, 46811, 7649, 10632, 8717, 39648, 6225, 46309, 9957, 5551, 46538, 11778, 1829, 8315, 2288, 12174, 32640, 3660, 2423, 2407, 16254, 27884, 48812, 9640, 3555, 46811, 7649, 10632, 4032, 5551, 2655, 1863, 33599, 2288, 48812, 9640, 3555, 20449, 3215, 1211, 27188, 16373, 41891, 4032, 5296, 15042, 8717, 5016, 35457, 11296, 15844, 27188, 2655, 25720, 16712, 7649, 10632, 44945, 36178, 33962, 9566, 2407, 3660, 8032, 1863, 39648, 6225, 46309, 9957, 5551, 46538, 11778, 1829, 8315, 2288, 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في هذه المحاضرة بكون أفضل طبعا الصناعة + +17 +00:01:39,690 --> 00:01:43,950 +المصرفية هي صناعة قديمة جدا نشأت منذ القرن الثامن + +18 +00:01:43,950 --> 00:01:51,280 +عشروكانت هذه الصناعة أساسا تقوم حول محور عملية + +19 +00:01:51,280 --> 00:01:57,240 +تبادل العملات وهذه المسألة كانت موجودة أصلا في + +20 +00:01:57,240 --> 00:02:00,580 +إيطاليا عندما كانوا ينتقلوا التجار من بلد إلى بلد + +21 +00:02:00,580 --> 00:02:05,140 +آخر فكانوا يجلسون على طاولة باللغة الإيطالية + +22 +00:02:05,140 --> 00:02:10,640 +بسموها bancoبانكو كلمة إيطالية تعني باللغة العربية + +23 +00:02:10,640 --> 00:02:15,880 +المندضة ثم تحولت هذه الكلمة في مرحلة لاحقة إلى ما + +24 +00:02:15,880 --> 00:02:18,880 +يُعرف باسم بانكو بانكو قال إيه صارت إيه حكاية bank + +25 +00:02:18,880 --> 00:02:22,760 +فال bank هي كلمة إنجليزية منقولة عن كلمة إيطالية + +26 +00:02:22,760 --> 00:02:29,740 +bank ثم ترجمت بالعربية إلى كلمة مصرف طبعا بعد ما + +27 +00:02:29,740 --> 00:02:34,960 +اشتهرت التجارة ما بين الشرق والغرب والمرور بمدينة + +28 +00:02:34,960 --> 00:02:43,150 +البندقية في إيطالياهنا كثرت رؤوس الأموال بدأت + +29 +00:02:43,150 --> 00:02:47,350 +الناس لديها كميات كبيرة من الأعمال سواء في التجارة + +30 +00:02:47,350 --> 00:02:52,870 +أو في حاجتهم إلى تصريف الأموال فأصبح لديهم مدخرات + +31 +00:02:52,870 --> 00:02:57,830 +ماذا يعملوا بهذه المدخرات؟ فكان يودعونها لدى هؤلاء + +32 +00:02:57,830 --> 00:03:03,090 +الصرفينإذا علم ولا تصرفين خلق لديهم مشكلة كيف + +33 +00:03:03,090 --> 00:03:06,690 +يتصرفوا في هذه الأموال فبدوا يفكروا أن هذه الأموال + +34 +00:03:06,690 --> 00:03:11,910 +بدأت تستثمروبالتالي أصبح منشأ البنوك إنها قبول + +35 +00:03:11,910 --> 00:03:15,030 +الودايع هذه الأموال التي كانت تودع من الأفراد عند + +36 +00:03:15,030 --> 00:03:19,110 +البنوك كانت هي عبارة عن أيه؟ عبارة عن أموال مودعة + +37 +00:03:19,110 --> 00:03:22,070 +وبالتالي أصبحت هذه البنوك .. أصبحت هذه البنوك في + +38 +00:03:22,070 --> 00:03:25,430 +مرحلة لاحقة هي البنوك التي تقوم بنقل الودايع + +39 +00:03:25,430 --> 00:03:28,850 +واحتفاظ بالودايع نقلها من الأفراد إليهم لاحتفاظ + +40 +00:03:28,850 --> 00:03:32,970 +بيها لديهم ثم يقوموا هؤلاء الأشخاص بعملية استثمار + +41 +00:03:32,970 --> 00:03:36,190 +هذه الأموال على أساس أن يعود العائد إلى الجميع + +42 +00:03:36,190 --> 00:03:38,310 +وتقاسم العائد بين الطرفين + +43 +00:03:43,640 --> 00:03:49,720 +البنك هو عبارة عن مؤسسة يمكن تعريفها بأنها مؤسسة + +44 +00:03:49,720 --> 00:03:56,720 +تقبل الوداع وهذه المؤسسة هي مؤسسة مالية لأنها تعمل + +45 +00:03:56,720 --> 00:04:00,800 +بالمال لا تعمل بأي شيء آخر غير المال وبالتالي في + +46 +00:04:00,800 --> 00:04:04,980 +تطور لاحق من عمل البنوك أصبحت هذه المؤسسة تعمل + +47 +00:04:04,980 --> 00:04:08,380 +بالمال وشبه المال يعني بيسموه النقد وشبه النقد + +48 +00:04:08,380 --> 00:04:13,500 +فيسمى البنك أحيانا هو تاجر ديونديون أيه؟ ديونه + +49 +00:04:13,500 --> 00:04:18,040 +وديون غيره لأن لازم نعرف أن العلاقة بين البنك وبين + +50 +00:04:18,040 --> 00:04:23,300 +المودع هي علاقة مدين ودائن كيف يعني مدين ودائن؟ زي + +51 +00:04:23,300 --> 00:04:27,560 +أنا بقرض إنسان مبلغ معين أو بقرضني مبلغ معين هناك + +52 +00:04:27,560 --> 00:04:32,420 +طرفين، الطرف الأول مدين والطرف الآخر دائن هذه + +53 +00:04:32,420 --> 00:04:36,360 +المعادلة لاتظهر أمام الشخص الذي يودع أمواله في + +54 +00:04:36,360 --> 00:04:41,260 +البنكليه؟ لأنه يقوم بتوقيع عقد اسمه عقد فتح حساب + +55 +00:04:41,260 --> 00:04:44,000 +جارى انا اليوم عايز افتح حساب جارى في بنك باتوجه + +56 +00:04:44,000 --> 00:04:47,060 +لل بنك بقول يا بنك عايز افتح حساب جارى بيعطينا + +57 +00:04:47,060 --> 00:04:50,620 +نماذج أو بوقعنا نماذج وبتم فتح الحساب الجارى هذا + +58 +00:04:50,620 --> 00:04:54,180 +الحساب الجارى من النظر القانوني له هو يعتبر عقد + +59 +00:04:54,180 --> 00:04:58,700 +قرض بين الجهتين هو ال بنك يعتبر مدين ويعتبر الشخص + +60 +00:04:58,700 --> 00:05:02,860 +المودع هو الدين يعني بنفهم للأن فصاعدا من منظوركوا + +61 +00:05:02,860 --> 00:05:04,980 +انتوا ك بنك انا اخاطبكوا دائما انتوا ال بنك + +62 +00:05:05,520 --> 00:05:08,680 +وبالتالي اتفقنا في المحاضرة السابقة انه احنا + +63 +00:05:08,680 --> 00:05:12,020 +بننتقل من عمل المنشئات التجارية الى عمل البنوك + +64 +00:05:12,020 --> 00:05:15,360 +وبالتالي انتوا الآن أصبحتوا محاسبين في ال bank + +65 +00:05:15,360 --> 00:05:19,440 +وحنخطبكوا بهذه اللغة انا العميل وانتوا ايه موظفي + +66 +00:05:19,440 --> 00:05:22,840 +ال bank منشان احنا ما نغلطش لأنه فيها شوية تخير في + +67 +00:05:22,840 --> 00:05:26,940 +مرحلة لاحقة فلما ال bank يفتح حساب لعميل زي انا + +68 +00:05:26,940 --> 00:05:31,500 +مثل انا تماما في هذه الحالة لابد ان اقوم عند فتح + +69 +00:05:31,500 --> 00:05:35,680 +الحساب اعطائي ال bank رقمهذا الرقم هو رقم مسلسل + +70 +00:05:35,680 --> 00:05:39,760 +البنك اللي بيعطيه لكل عملاءه هذا الرقم لا يستخدم + +71 +00:05:39,760 --> 00:05:43,640 +في مرحلة لاحقة لأي عميل آخر يكون ثابت حتى لو + +72 +00:05:43,640 --> 00:05:47,560 +العميل قفل حسابه توفى العميل غضر العميل بأي شكل من + +73 +00:05:47,560 --> 00:05:51,300 +الأشكال يبقى هذا الرقم دائما ثابتا لمين لصالح + +74 +00:05:51,300 --> 00:05:56,360 +العميل سواء العميل موجود أو غير موجود عندما أقوم + +75 +00:05:56,360 --> 00:06:01,030 +بإداء عمولي في هذا البنكيقوم البنك بيفتح حساب هذا + +76 +00:06:01,030 --> 00:06:05,770 +الحساب اسمه حساب جارى يظهر على شكل حرف T مبين فيه + +77 +00:06:05,770 --> 00:06:10,450 +حركة مدينة ثم حركة دائنة ثم الرصيد ثم التاريخ ونوع + +78 +00:06:10,450 --> 00:06:17,450 +العملية طبيعة العمل في الحسابات الجارية أن الإنسان + +79 +00:06:17,450 --> 00:06:21,250 +لما يفتح حساب لدى البنك لابد أن يدعم مبلغ معين هذا + +80 +00:06:21,250 --> 00:06:24,410 +المبلغ يطرح وين هيسجوا البنك انتوا كبنك هسجوا في + +81 +00:06:24,410 --> 00:06:28,420 +طرف الدائن ولا في طرف المدينفي طرف الدائن لأن + +82 +00:06:28,420 --> 00:06:31,880 +علاقة بيني وبينك هو علاقة مدين ودائن أنا الدائن + +83 +00:06:31,880 --> 00:06:34,780 +وانتوا المدين وبالتالي بظهر فيه في الحساب الجارى + +84 +00:06:34,780 --> 00:06:38,520 +اللي هو العميل هو الدائن زي حساب الدائنون بالظبط + +85 +00:06:38,520 --> 00:06:43,500 +في مبادئ المحاسبة اللي أخدتها طبعا + +86 +00:06:43,500 --> 00:06:48,020 +عندما يتم تجميع الأموال من عميل وعميل آخر وعدد + +87 +00:06:48,020 --> 00:06:53,140 +عملاء لابد من البنك أن يقوم باستثمار هذا الماللهذا + +88 +00:06:53,140 --> 00:06:58,720 +السبب يقال أحيانا على المؤسسات المصرفية هي تاجر + +89 +00:06:58,720 --> 00:07:07,560 +ديونه ديونه وديون غيره ثم عبارة عن وسيط بين + +90 +00:07:07,560 --> 00:07:13,780 +الطرفين يتوسط بين الطرفين الطرف الأول هو من لديهم + +91 +00:07:13,780 --> 00:07:19,020 +فائض في هذه الأموال والطرف الآخر من هو يحتاج إلى + +92 +00:07:19,020 --> 00:07:24,250 +هذه الأموالوبالتالي فالمؤسسة المصرفية عبارة عن + +93 +00:07:24,250 --> 00:07:29,770 +مؤسسة وسيطة بين من لديه فاقط في الأموال والجهة + +94 +00:07:29,770 --> 00:07:33,310 +الأخرى من لديه عجز في هذه الأموال حتى يستفيد من + +95 +00:07:33,310 --> 00:07:38,170 +هذه الأموال لو نظرنا إحنا إلى العمل المصرفي هلاقي + +96 +00:07:38,170 --> 00:07:43,130 +أن أي دولة فيها بنوك تصوروا الآن دولة مش فيها بنوك + +97 +00:07:43,130 --> 00:07:48,330 +هل الطرح سيحدث تنمي اقتصاديا؟ليه؟ لأن كل واحد + +98 +00:07:48,330 --> 00:07:52,970 +سيحتفظ بالمال لديه في داخل بيته بأي شكل من الأشكال + +99 +00:07:52,970 --> 00:07:57,450 +وبتالي لن يكون هناك مدخرات موجودة يستطيع البنك أن + +100 +00:07:57,450 --> 00:08:01,850 +يتصرف فيها ويقرضها ليه للآخرين فالمؤسسة المصرفية + +101 +00:08:01,850 --> 00:08:06,630 +أصبحت هي عصب الاقتصاد وهي ضرورية لأعمال التنمية في + +102 +00:08:06,630 --> 00:08:13,450 +أي بلد كان السؤال + +103 +00:08:13,450 --> 00:08:19,670 +يترح نفسه الآنالمؤسسة المصرفية أهم عنصر أو أهم + +104 +00:08:19,670 --> 00:08:22,630 +وظيفة من وظائفها اتفقنا عليها إذا احنا قبول + +105 +00:08:22,630 --> 00:08:29,650 +الودايع لو هناك مؤسسة انتحلت اسم مصرف ولا تقبل + +106 +00:08:29,650 --> 00:08:34,150 +وداع أصبح لا يجوز لها أن تعمل كمصرف ويجب أن تحاسب + +107 +00:08:34,150 --> 00:08:41,770 +و تولق طبعا من هو الجهة المسؤول عن منح المصارف + +108 +00:08:41,770 --> 00:08:46,960 +الترخيص لمزاورة العمل للبنك المركزيالبنك المركزي + +109 +00:08:46,960 --> 00:08:50,520 +في أي دولة هو يعتبر رأس السلطة النقدية تسمى السلطة + +110 +00:08:50,520 --> 00:08:55,640 +النقدية مسؤول عن منح التراخيص لأي بنك يتقرر فتحه + +111 +00:08:55,640 --> 00:09:00,620 +في أي اقتصاد لماذا سلطة النقدية؟ لماذا لا يتم فتح + +112 +00:09:00,620 --> 00:09:05,980 +البنوك من خلال جهات أخرى؟ عنصر الثقة الموجود بين + +113 +00:09:05,980 --> 00:09:11,920 +العميل وبين البنك هو الذي يوفر للبنك القدرة على + +114 +00:09:11,920 --> 00:09:16,650 +جذب الوداع يعني تصوروا الآنإنه في عندنا Bank + +115 +00:09:16,650 --> 00:09:20,510 +ومافيش فيه ودايع ماذا سيكون حالة ال bank؟ يجب أن + +116 +00:09:20,510 --> 00:09:24,370 +يقفل لأن ال bank يجب أن يقوم عمله أساسا على قبول + +117 +00:09:24,370 --> 00:09:26,650 +ال ودايع طب لو كان عنده رأس مال كبير عنده 100 + +118 +00:09:26,650 --> 00:09:30,030 +مليون رأس مال هل يجوز أن يستخدم رأس المال في عملية + +119 +00:09:30,030 --> 00:09:33,970 +الإقراض؟ لا يجوز هذا الأمر بيختلف فيه عن الشركات + +120 +00:09:33,970 --> 00:09:37,560 +التانية لأن الشركات التانيةتستخدم رأس مالها في + +121 +00:09:37,560 --> 00:09:40,180 +عمليات التوويل، في عمليات الشراء، في عمليات + +122 +00:09:40,180 --> 00:09:42,820 +الإنتاج، في عمليات كل ما يتعلق بالعمليات الفنية + +123 +00:09:42,820 --> 00:09:47,360 +داخل المنشأة بينما البنك إذا لم يكن لديه ودائع فلا + +124 +00:09:47,360 --> 00:09:51,020 +يجب أن يعمل ويجب أن يغلق فالمؤسسة المصرفية هي + +125 +00:09:51,020 --> 00:09:53,980 +المؤسسة التي تُعنب قبل ودائع وفي نفس الوقت هي التي + +126 +00:09:53,980 --> 00:09:59,570 +تقوم بمنح الإتمام لمن يستحق هذا الإتمامالجهاز + +127 +00:09:59,570 --> 00:10:02,990 +المصرف أيضًا بالإضافة لو وظيفته في عمليات تنشيط + +128 +00:10:02,990 --> 00:10:07,990 +التنمية في أي بلد أيضًا الجهاز المصرفي مجتمع له + +129 +00:10:07,990 --> 00:10:12,090 +القدرة على اشتقاق النقود ايش موضوع اشتقاق النقود؟ + +130 +00:10:12,610 --> 00:10:15,850 +يعني احنا بنعرف النقود هي النقود الورقية في ذلك + +131 +00:10:15,850 --> 00:10:18,470 +النقود اللي في جيبتنا في جيبة اي واحد نقود ورقية + +132 +00:10:18,470 --> 00:10:21,730 +عادية المصرف له قدرة على اشتقاق النقود ما يُعرف + +133 +00:10:21,730 --> 00:10:25,690 +باسم نقود مصرفية مش هتلمسها بيدك نقود مصرفية لكنه + +134 +00:10:25,690 --> 00:10:28,770 +لقدرة من خلال ايه لأنه لازم نعرف المعادلة بالتمكال + +135 +00:10:28,770 --> 00:10:35,870 +آتى شخص ما أود عماله في بنك لا نتوقع أن هذا الشخص + +136 +00:10:35,870 --> 00:10:41,940 +يسحب موالف البنك كله هيسحب منها جزءعادة السلطة + +137 +00:10:41,940 --> 00:10:46,900 +النقدية أو البنك المركزي يحتفظ بجزء من هذا المال + +138 +00:10:46,900 --> 00:10:54,580 +لديه فبفرض على البنوك انه + +139 +00:10:54,580 --> 00:10:59,720 +كل بنك عليه ان يدفع نسبة معينة من قيمة الودائع + +140 +00:10:59,720 --> 00:11:04,580 +ويحولها من حسابته إلى حسابته في البنك المركزيبمعنى + +141 +00:11:04,580 --> 00:11:08,920 +ان العلاقة بين البنك المركزي والبنك التجاري كل بنك + +142 +00:11:08,920 --> 00:11:13,840 +لديه كمية من الوداع هذا المبلغ الموجود من الوداع + +143 +00:11:13,840 --> 00:11:17,820 +يجب ان يضرب في نسبة معينة هذه النسبة يحددها البنك + +144 +00:11:17,820 --> 00:11:22,140 +المركزي أحيان 10% أحيان 12% أحيان 15% بقرار من + +145 +00:11:22,140 --> 00:11:26,760 +البنك المركزي وهذا القرار يستند إلى قانون هذا + +146 +00:11:26,760 --> 00:11:31,810 +المبلغيضرب في قيمة الودايع ثم يقوب المصرف بإداعه + +147 +00:11:31,810 --> 00:11:34,590 +لدى البنك المركزي هذا الكلام بنسميه إيه؟ يُعرف + +148 +00:11:34,590 --> 00:11:38,230 +باسم الاحتياطي النقدي الزامي سمعته في قبل كده ولا + +149 +00:11:38,230 --> 00:11:42,050 +لا؟ الاحتياطي النقدي الزامي هو عبارة عن نسبة معينة + +150 +00:11:42,050 --> 00:11:45,650 +مضروبة في وداع العملاء، مش في رأس المال، مش أقاب + +151 +00:11:45,650 --> 00:11:49,110 +رأس المال مضروبة في وداع العملاء، يقوم البنك + +152 +00:11:49,110 --> 00:11:54,710 +التجاري بإداعها لدى البنك المركزي، لماذا؟لماذا + +153 +00:11:54,710 --> 00:11:58,730 +يقوم البنك المركزي باخذ أو باستفاء نسبة معينة من + +154 +00:11:58,730 --> 00:12:03,490 +وداع العملاء على كل بنك وإداعها لدينه؟ أولا لتحقيق + +155 +00:12:03,490 --> 00:12:09,410 +أغراض معينة اللي هي أغراض اقتصادية منها توفير أولا + +156 +00:12:09,410 --> 00:12:14,230 +توفير السيولة للبنوك عندما تحتاج البنوك إلى سيولة + +157 +00:12:14,230 --> 00:12:18,890 +البنك المركزي بيجمع لديه هذه الأموال موجودة لديه + +158 +00:12:18,890 --> 00:12:23,010 +يكون عنده قاعدة رأس قاعدة أموال عريضة جدا من كل + +159 +00:12:23,010 --> 00:12:30,710 +البنوكيحتاجها البنك المركزي إذا أحد البنوك تعثرت + +160 +00:12:30,710 --> 00:12:34,070 +لديه السيولة يقوم بتزويد البنوك بالسيولة طب أحد + +161 +00:12:34,070 --> 00:12:36,210 +يقول لك ما البنك المركزي ما هو اللي بيطبع العملة + +162 +00:12:36,210 --> 00:12:39,150 +ما يطبع عملة و يعطيه خلاص أنا ماعرفش تكلمها على + +163 +00:12:39,150 --> 00:12:42,350 +فلسطين ففلسطين ماعرفش عملة وطنية معروف لأ لو طبع + +164 +00:12:42,350 --> 00:12:45,950 +عملة البنك ووزّاحها على البنوك التانية معناه ذلك + +165 +00:12:45,950 --> 00:12:50,590 +صار حاجة اسم اصدار بياشبالتضخم وصار تضخم في البلد + +166 +00:12:50,590 --> 00:12:54,430 +لان كمية النقد المصدرة اكثر من حاجة الاقتصاد + +167 +00:12:54,430 --> 00:12:59,010 +الموجودة لهذا السبب البنك المركزي لا يلجأ الى + +168 +00:12:59,010 --> 00:13:04,050 +اصدار نقدإلا إذا كان عليه أمر يحتاج إلى هذا + +169 +00:13:04,050 --> 00:13:07,150 +الموضوع من خلال ضغوطات عليه من وزارة المالية أو + +170 +00:13:07,150 --> 00:13:10,650 +حاجة الاقتصاد إلى إصدار نقد جديد لأن إصدار نقد + +171 +00:13:10,650 --> 00:13:15,730 +جديد سيؤدي إلى زيادة في عرض النقد وأكثر من مستويات + +172 +00:13:15,730 --> 00:13:19,690 +الطلب وفي هذه الحالة يحدث ما يُعرف باسم اتضخم اللي + +173 +00:13:19,690 --> 00:13:23,370 +خاتوه في بعض مبادئ الاقتصاد هذه النسبة اللي + +174 +00:13:23,370 --> 00:13:26,210 +بيسمونها احتياط النقد اللزامي يقوم البنك التجاري + +175 +00:13:26,210 --> 00:13:30,760 +بالتحويل إلى البنك المركزيأيضا هناك نسبة معينة من + +176 +00:13:30,760 --> 00:13:34,220 +الأموال النقدية المودعة يحتفظ بها البنك في خزانه + +177 +00:13:34,220 --> 00:13:38,000 +هذه الأموال المودعة عبارة عن إيه؟ عبارة عن سيولة + +178 +00:13:38,000 --> 00:13:42,780 +نقدية يحتفظ بها البنك في خزانه يطور السيولة + +179 +00:13:42,780 --> 00:13:46,840 +النقدية كام كده نتوقعها؟ في حدود كام؟ يعني اتفقنا + +180 +00:13:46,840 --> 00:13:49,980 +إنه هناك سيولة نقدية يجب أن تبقى في خزان البنك + +181 +00:13:49,980 --> 00:13:54,840 +ونخلنا نتفق في طرف كده 10% بفرضها البنك المركزي + +182 +00:13:54,840 --> 00:14:00,720 +كاحتياط نقد لزامه ياخدها عندهإتنين، هناك سيولة + +183 +00:14:00,720 --> 00:14:06,820 +نقدية تبقى في خزائن البنك لماذا؟ لمواجهة طلبات + +184 +00:14:06,820 --> 00:14:11,260 +السحب على مين؟ على المدعين المدعين عايزين يسحبوا + +185 +00:14:11,260 --> 00:14:15,240 +أموال فهذا لمواجهة طلبات السحب على المدعين يبقى + +186 +00:14:15,240 --> 00:14:18,840 +نسبة معينة كام يا كتور اتوقع كده النسبة هذه؟ ربما + +187 +00:14:18,840 --> 00:14:22,120 +سألتكوا السؤال عن المرة الماضيةيعني لو أنت كنتوا + +188 +00:14:22,120 --> 00:14:25,860 +في بنك و المدير سألك كام نحتفظ بسيولة نقدية في + +189 +00:14:25,860 --> 00:14:30,860 +خزائنا احنا؟ بحدود كام؟ قالك لا يتجاوز 5% من قيمة + +190 +00:14:30,860 --> 00:14:36,000 +الودايع فتعرفوا الآن السؤال كيف يعني 5% من قيمة + +191 +00:14:36,000 --> 00:14:40,800 +الودايع تبقى سيولة موجودة في خزائي البنك؟ نعم قالك + +192 +00:14:40,800 --> 00:14:44,740 +كيف؟ لأنه ثبت بالتطبيق العملي بالتجارب العملية على + +193 +00:14:44,740 --> 00:14:48,920 +مستوى دول العالم كلهاليس فى فلسطين فقط، كل دول + +194 +00:14:48,920 --> 00:14:52,800 +عالم عبر تاريخ إنشاء البنوك أن البنك لو احتفظ بـ5% + +195 +00:14:52,800 --> 00:14:58,600 +كسيولة يكفي لمواجهة الطلب على الوداع يعني بمعنى + +196 +00:14:58,600 --> 00:15:04,720 +أنه يكفي لمواجهة كل شخص يريد أن يسحب مبلغ من حسابه + +197 +00:15:05,600 --> 00:15:08,780 +طب أصبح أخدنا 10% عند البنك المركزي و 5% احتفظنا + +198 +00:15:08,780 --> 00:15:11,760 +فيه هنا أصبح .. ايش .. أديش مقاعد البنك ممكن يتصرف + +199 +00:15:11,760 --> 00:15:17,000 +بيها؟ 85% وين هيتصرف فيها البنك الآن هذه؟ على شكل + +200 +00:15:17,000 --> 00:15:22,540 +ائتمان أو على شكل استثمارات صوروا الآن أن البنك + +201 +00:15:22,540 --> 00:15:27,290 +احتفظ بسيولة أكتر من 5%هل هدف مصلحة بنك هو ضد + +202 +00:15:27,290 --> 00:15:31,130 +مصلحة بنك؟ ضد مصلحة بنك ليه؟ لأنه يعتبر زي التاجر + +203 +00:15:31,130 --> 00:15:33,510 +اللي اشترى بضاعة و حطها في مخزن و سكر عليها، أفل + +204 +00:15:33,510 --> 00:15:36,690 +عليها، ماستفدش منها، وبتالي البنك وظيفته أساسي + +205 +00:15:36,690 --> 00:15:40,470 +يشغل هذا المال نرجع لموضوعنا السابق، اللي قلنا كيف + +206 +00:15:40,470 --> 00:15:45,750 +البنك يستطيع أن يعمل اشتقاق النقود احتفظ البنك + +207 +00:15:45,750 --> 00:15:47,450 +الأول 5% كسيولة نقدية + +208 +00:15:50,260 --> 00:15:57,860 +و حول للمانكي المركزي 10% بقى عنده 85% احنا لم + +209 +00:15:57,860 --> 00:16:02,760 +نتوقع ان كل شخص يقوم بيداع امواله في البنك ان يقوم + +210 +00:16:02,760 --> 00:16:05,880 +باسحب هذا المال لان لو سحب المال بقى دي في بيته + +211 +00:16:05,880 --> 00:16:11,700 +احسن مابسحبوش امر طبيعي منطقي فبسحب بشكته سحب + +212 +00:16:11,700 --> 00:16:15,020 +اشتري بضاعة هذا الشخص انا اشتريت بضاعة من شخص معين + +213 +00:16:15,020 --> 00:16:18,860 +مش هدفع نقدا لان اموالي في البنك موجودة هحرر هذا + +214 +00:16:18,860 --> 00:16:22,830 +الشخص شيكهذا الشخص اللي أخد الشيك هو المستفيد، + +215 +00:16:22,830 --> 00:16:26,150 +هعمل فيه شيك إيه، عنده حلين، يا بيجعل البنك اللي + +216 +00:16:26,150 --> 00:16:29,590 +هو أنتوا البنك الفلسطيني فرضا، وبسحب الأموال، وهذه + +217 +00:16:29,590 --> 00:16:35,910 +ندر ما تحدث، خاصة إذا كان الجهاز المصرفي مستقر، في + +218 +00:16:35,910 --> 00:16:39,490 +حالة عدم مستقرية الجهاز المصرفي، ستتصور العكس، أنه + +219 +00:16:39,490 --> 00:16:42,430 +قد تم عملية سحب النقدي بشكل كبير جدا، وإما يحدث + +220 +00:16:42,430 --> 00:16:46,770 +حاليا في أي بلد. الآن هذا الشخص اللي أخد الشيك + +221 +00:16:48,080 --> 00:16:52,060 +يتوقع منه أن يقوم بفتح حساب سواء في بنك فلسطين أو + +222 +00:16:52,060 --> 00:16:56,200 +في بنك أخر فيودعشيت في حسابه والادعات زي ما اتفقنا + +223 +00:16:56,200 --> 00:16:59,980 +مش لازم تكون كلها نقدية ممكن تكون أيضا بشركات و + +224 +00:16:59,980 --> 00:17:03,660 +الشركات تكون قابلة للتفصيل فيقوم بادعي المبلغ في + +225 +00:17:03,660 --> 00:17:08,880 +حسابه بعد فترة معينة سيحتاج إلى أموال ممكن يسحب + +226 +00:17:08,880 --> 00:17:15,120 +منها نفترض مش هيسحب هناخد معادلة بشكل الأقصى أصبح + +227 +00:17:15,120 --> 00:17:18,970 +البنك التانيهيحصل قيمة الشريك من البنك الأول + +228 +00:17:18,970 --> 00:17:24,770 +هيحتفظ بالسيولة النقدية عنده 5% وهيسلم البنك + +229 +00:17:24,770 --> 00:17:28,590 +المركزي 10% كاحتياط نقد لازامي أصبح لازال لديه + +230 +00:17:28,590 --> 00:17:32,110 +أموال ممكن تتصرف بيها فتلاقي البنك الأول أقرط + +231 +00:17:32,110 --> 00:17:36,330 +والبنك التاني أقرط والبنك التالت أقرط فبتلاقي في + +232 +00:17:36,330 --> 00:17:43,030 +هذه الحالة أن كل البنوك إذا كانت مجتمعة تستطيع أن + +233 +00:17:43,030 --> 00:17:47,610 +تولد ما يعرف بالنقود المصرفيةلأنه مش في النقود + +234 +00:17:47,610 --> 00:17:50,650 +المصرفية يعني على أساس الأموال الآن بيزيد في حجمها + +235 +00:17:50,650 --> 00:17:54,890 +بيزيد في كميتها ولكن هو نفس المال نفس كميته من + +236 +00:17:54,890 --> 00:18:00,230 +ناحية طبيعية بهذا الأمر يشترط فيه أن يكون الجهاز + +237 +00:18:00,230 --> 00:18:06,050 +المصرفيأكثر من بنك موجود فيه إذا كان بنك واحد لن + +238 +00:18:06,050 --> 00:18:09,690 +يستطيع توليد النقود لابد أن يكون أكثر من بنك موجود + +239 +00:18:09,690 --> 00:18:14,430 +في الجهاز المصرفي وأن يكون عادة انتشار و التعامل + +240 +00:18:14,430 --> 00:18:17,910 +بالشيكات هي الأصل في الموضوع لكن لو واحد بضروع + +241 +00:18:17,910 --> 00:18:21,870 +البنك يسحب فلوسه نقدامعنى ذلك مش هتكون هذه + +242 +00:18:21,870 --> 00:18:25,730 +المعادلة أو هذه النظرية صحيحة من شروطها أن يكون + +243 +00:18:25,730 --> 00:18:29,350 +هناك أكتر bank موجود أن تكون ظاهرة التعامل + +244 +00:18:29,350 --> 00:18:32,850 +بالشركات هي الظاهرة المطبقة والسائدة في هذا + +245 +00:18:32,850 --> 00:18:36,910 +الاقتصاد حتى نستطيع نقول فعلا قادرة البنوك مجتمعة + +246 +00:18:36,910 --> 00:18:41,690 +على توليد ما يُعرف باسم النقود المصرفية في عندكم + +247 +00:18:41,690 --> 00:18:44,470 +مثال موجود ان شاء الله بتاخدوا تسوء احنا بس مجرد + +248 +00:18:44,470 --> 00:18:48,860 +هو شرح مقدمة لهذا الموضوعطبعا الوديعة المستقلة + +249 +00:18:48,860 --> 00:18:53,250 +ممكن احنا نعرفها كيف لو أخدنا الوديعة الأولىلو + +250 +00:18:53,250 --> 00:18:56,810 +دحّي الشخص أول مرة هنطرح منها قيمة الاحتياط النقدي + +251 +00:18:56,810 --> 00:19:00,670 +الإلزامي و نقسمها على نسبة الاحتياطي هيعطيك قد إيش + +252 +00:19:00,670 --> 00:19:03,750 +قيمة الودايع المشتقة أو قيمة الودايع المتولدة + +253 +00:19:03,750 --> 00:19:06,970 +هتلاقي تساوي مقلوب النسبة الموجودة هنا يعني مثلا + +254 +00:19:06,970 --> 00:19:09,850 +نسبة الاحتياط النقدي كان 20% هتلاقي الودايع + +255 +00:19:09,850 --> 00:19:14,830 +المشتقة تزيد بقيمة 80% على شكل مستمر هذا بافتراض + +256 +00:19:14,830 --> 00:19:18,570 +أن عمليات السحب لا تتم إنما تتم عملية السحب و + +257 +00:19:18,570 --> 00:19:21,460 +الإدعى كله من خلال إيش She-catطبعا هذه الظاهرة لن + +258 +00:19:21,460 --> 00:19:24,420 +تكون سليمة 100% لأن هناك ناس بودع و بحطوا فلوس + +259 +00:19:24,420 --> 00:19:28,780 +بيسحبوها ايش؟ مباشرة ولكن افترض في حالة وجود + +260 +00:19:28,780 --> 00:19:31,900 +التعامل بالشركات دون السحب النقدي هتكون هذه + +261 +00:19:31,900 --> 00:19:35,320 +المعادلة وقدرة المصرف على اشتقاق النقود معروفة في + +262 +00:19:35,320 --> 00:19:36,640 +علم المصرف + +263 +00:19:46,290 --> 00:19:49,990 +هنحاول ناخد نبذة كده سريعة عن تطور الجهاز المصرفي + +264 +00:19:49,990 --> 00:19:55,790 +في فلسطين الجهاز المصرفي فلسطين الان يتكون من 18 + +265 +00:19:55,790 --> 00:19:59,570 +بنك وكل + +266 +00:19:59,570 --> 00:20:04,930 +بنك من البنوك له عدة فروع لما نقول مثلا بنك فلسطين + +267 +00:20:04,930 --> 00:20:08,530 +هتلاقي بنك فلسطين منتشر في أكثر من موقع في قطاع + +268 +00:20:08,530 --> 00:20:12,390 +غزة و أكثر موقع في أضافة الغربية اسمه بنك فلسطين + +269 +00:20:13,130 --> 00:20:15,810 +لكن ما هي البنوك الأخرى بتحمل اسم Bank فلسطين + +270 +00:20:15,810 --> 00:20:19,370 +وموجودة في مواقع جغرافية مختلفة هي عبارة عن فروع + +271 +00:20:19,370 --> 00:20:23,890 +يعني زي ما نقول زي فيه أب وفيه أبناء له وين الأب + +272 +00:20:23,890 --> 00:20:28,790 +بتاع Bank فلسطين يسمى المركز الرئيسي للبنك البنك + +273 +00:20:28,790 --> 00:20:35,390 +العربي هو بنك ليس بنكا فلسطينيا إنه بنك أردنيبنك + +274 +00:20:35,390 --> 00:20:39,950 +الأردني موجود مكانه الأصلي في بلد المنشأ اللي هو + +275 +00:20:39,950 --> 00:20:43,950 +في الأردن علما بأن البنك العربي أصلا هو كان أصلا + +276 +00:20:43,950 --> 00:20:47,910 +بنك فلسطيني كان موجود في القدس قبل النكبة في سنة + +277 +00:20:47,910 --> 00:20:52,610 +1948 ولكن لما صارت النكبة طلع من القدس وأخذ عمان + +278 +00:20:52,610 --> 00:20:58,250 +كمركز رئيسه من الذي يحدد أن هذا جنسيته فلسطيني أو + +279 +00:20:58,250 --> 00:21:03,830 +أردني أو مصري أو أي بنك أجنبي أين يسجل البنك مولدا + +280 +00:21:04,360 --> 00:21:08,340 +زي أي واحد كده شهادة الميلاد تبعته إيه فإذا البنك + +281 +00:21:08,340 --> 00:21:12,180 +سجل شهادة ميلاده ونشأته في فلسطين يعتبر بنك + +282 +00:21:12,180 --> 00:21:15,680 +فلسطيني إذا سجل شهادة ميلاده أنه بنك في الأردن + +283 +00:21:15,680 --> 00:21:19,020 +هيعتبر شهادة ايه هو هذا ال بنك ايه أردني البنوك + +284 +00:21:19,020 --> 00:21:22,840 +الفلسطينية تقريبا حوالي عشر بنوك والبنوك الأردنية + +285 +00:21:22,840 --> 00:21:27,520 +بالاضافة إلى بنك مصري وبنك أجنبي ثمان بنوك مجموع + +286 +00:21:27,520 --> 00:21:30,220 +البنوك اللي عاملة في فلسطين سواء في الضفف الغربي + +287 +00:21:30,220 --> 00:21:34,430 +أو في غزة تمانتاشر بنكاللي ما نجد أمامنا الآن + +288 +00:21:34,430 --> 00:21:41,230 +حوالي 226 فرق موجودة في الضفة و في غزة منها غزة + +289 +00:21:41,230 --> 00:21:46,030 +لحالها فيها 42 فرق لبعض البنوك يعني مثلا هتلاقي + +290 +00:21:46,030 --> 00:21:51,460 +هنا في بعض البنوك زيموجودة في الضفة مش موجودة هنا + +291 +00:21:51,460 --> 00:21:54,620 +مركز الرئيسي في الضفة مش موجود هنا وفي بعض البنوك + +292 +00:21:54,620 --> 00:21:58,300 +موجودة مركز الرئيسي هنا بيكون ايه؟ الطفروحة موجودة + +293 +00:21:58,300 --> 00:22:01,060 +في غزة أو الفرع الأخرى موجودة في الضفة الغربية + +294 +00:22:01,060 --> 00:22:05,040 +الجهاز المصر الفلسطيني اللي متكون الان من 226 فرع + +295 +00:22:05,040 --> 00:22:12,300 +ب 18 بنك لم يكن وليد لحظة واحدة انما له تاريخ هذا + +296 +00:22:12,300 --> 00:22:18,210 +التاريخبدأ من سنة 1948 عندما كان فروعا هناك فروعا + +297 +00:22:18,210 --> 00:22:21,130 +لبعض البنوك الأردنية موجودة في قطاع غزة والضفة + +298 +00:22:21,130 --> 00:22:26,250 +الغربية لما صارت حرب ال 48 أغلقت هذه الفروع و + +299 +00:22:26,250 --> 00:22:30,210 +بعدين بدأ ال .. كان من ضمنها مثلا ال bank فلسطين + +300 +00:22:30,210 --> 00:22:34,340 +كان موجودبعد 1948 طبعا الإدارة المصرية كانت مسئولة + +301 +00:22:34,340 --> 00:22:37,360 +عن قطاع غزة والإدارة الأردنية كانت مسئولة عن الضفة + +302 +00:22:37,360 --> 00:22:40,860 +الغربية بعض البنوك اللي كانت موجودة في فلسطين قبل + +303 +00:22:40,860 --> 00:22:43,760 +1948 عادت افتتاح فروحة اللي في الضفة الغربية + +304 +00:22:43,760 --> 00:22:49,110 +وموجودة في غزةلما صارت حرب ال 67 وقع قطاع غزة و + +305 +00:22:49,110 --> 00:22:52,330 +الضفة الغربية تحت الاحتلال الإسرائيلي و القدس في + +306 +00:22:52,330 --> 00:22:56,350 +هذه الحالة أغلقت كل البنوك أبوابها و بقيت مغلقة + +307 +00:22:56,350 --> 00:23:01,850 +إلى أن بدأت اتفاقية Oslo في سنة 1994 بدأت بعض + +308 +00:23:01,850 --> 00:23:05,750 +الفروع تعيد فتح فروعها التي كانت مغلقة في السابق + +309 +00:23:05,750 --> 00:23:08,890 +طبعا لا يجوز أن تعمل بنوك فلسطينية أو بنوك أردنية + +310 +00:23:08,890 --> 00:23:12,410 +في ظل الاحتلال وبالتالي أغلقت كلها أبوابها و حلت + +311 +00:23:12,410 --> 00:23:15,440 +مكانها بنوك إسرائيليةطبعا ممكن إسرائيل يحلت مكان + +312 +00:23:15,440 --> 00:23:20,520 +البنوك الفلسطينية لم يكن المواطن الفلسطيني يتعامل + +313 +00:23:20,520 --> 00:23:23,240 +مع هذه البنوك لأن التعامل مع البنوك يؤدي إلى + +314 +00:23:23,240 --> 00:23:26,620 +استثمار باستثناء بعض الحاولات أو الشيكات التي كان + +315 +00:23:26,620 --> 00:23:31,900 +يضطر اليها المواطن الفلسطيني طبعا في نهاية 1994 + +316 +00:23:31,900 --> 00:23:37,780 +أنشئت سلطة النقد الفلسطينية فكان من ضمن مهامها ومن + +317 +00:23:37,780 --> 00:23:42,310 +عطيقها الأساسي أن تقوم بتطوير الجهاز المصرفيوبدأت + +318 +00:23:42,310 --> 00:23:46,590 +فعلا صوف التنقل الفلسطيني كنواة لإنشاء بنك مركزي + +319 +00:23:46,590 --> 00:23:51,030 +بتطوير أدائها وعمل العنظم المالية والإدارية + +320 +00:23:51,030 --> 00:23:56,570 +والمصرفية وبدأت بإنشاء دائرة اسمها دائرة الرقابة + +321 +00:23:56,570 --> 00:24:00,490 +على البنوك دائرة الرقابة على البنوك هي الدائرة + +322 +00:24:00,490 --> 00:24:04,610 +المختصة بالإشراف والرقابة على البنوك ومنح الترخيص + +323 +00:24:04,610 --> 00:24:10,530 +للبنوك إذا قرر البنك إفتتاح أي فرعينةتولت عملية + +324 +00:24:10,530 --> 00:24:14,410 +افتتاح الفروع وانشاء بنوك جديدة فانشأت بنوك + +325 +00:24:14,410 --> 00:24:18,050 +فلسطينية جديدة لم تكن معروفة من السابق ثم البنوك + +326 +00:24:18,050 --> 00:24:22,610 +التي كانت معروفة سابقا بدأت فروحها تزيد وتنتشر إلى + +327 +00:24:22,610 --> 00:24:25,560 +أن وصل العدد إلى ما وصل إليه الآنطبعا هذا الكلام + +328 +00:24:25,560 --> 00:24:27,840 +اللي نحكي فيه احنا مش .. مش لأجل الامتحان هو من + +329 +00:24:27,840 --> 00:24:31,000 +أجل إيه بس نعرف كيف الجهاز الفلسطيني ما جاش وليدة + +330 +00:24:31,000 --> 00:24:33,900 +يوم واحد أجى عدى تطور تاريخى من سنة ألف سنة و أربع + +331 +00:24:33,900 --> 00:24:37,800 +تسعين إلى غاية يوما هذا عدد فروع البنوك بزيد لكن + +332 +00:24:37,800 --> 00:24:41,260 +كبنوك .. كعدد بنوك في حد ذاتها البنوك ما زادتش إلا + +333 +00:24:41,260 --> 00:24:44,420 +عدد بسيط وكانت الزيادة كلها متركزة في السنوات ما + +334 +00:24:44,420 --> 00:24:48,220 +قبل عام إلى الفينإيش اللي بحكم السؤال بترح نفسه؟ + +335 +00:24:48,220 --> 00:24:51,480 +إيه اللي بحكم إنه عايزين نعمل بنك جديد أو عايزين + +336 +00:24:51,480 --> 00:24:54,460 +نعمل فروع جديدة؟ كده تصور في ذهننا إنه إحنا عايزين + +337 +00:24:54,460 --> 00:24:57,800 +نعمل بنك تقال هل البنك المركزي أو سلطة النقد توافق + +338 +00:24:57,800 --> 00:25:02,740 +لنا على عمل هذا ال بنك؟ ماذا اللي بيحكم الأمر؟ حجم + +339 +00:25:02,740 --> 00:25:05,560 +أيه؟ حجم الودايع، طب ونكون بنك عارف إيش حجم + +340 +00:25:05,560 --> 00:25:08,960 +الودايع الموجودة؟ يعني هو نقطة مش هنعدل ع موضوع + +341 +00:25:08,960 --> 00:25:10,820 +حجم الودايع، بدي استقرق + +342 +00:25:13,440 --> 00:25:17,060 +المؤسسين أو الأشخاص الذين يرغبون في إنشاء الـ Bank + +343 +00:25:17,060 --> 00:25:21,680 +هل هناك فعلا ودائع ممكن أن تريد إلى البلد خلاف + +344 +00:25:21,680 --> 00:25:25,060 +الودائع الموجودة؟ يعني بنلاحظ أن في تطور في زيادة + +345 +00:25:25,060 --> 00:25:28,600 +في الحركة التجارية، في زيادة في الحركة الاقتصادية، + +346 +00:25:28,600 --> 00:25:31,900 +هنتوقع أن هناك دخل موجود، وبتاني نتوقع في زيادة في + +347 +00:25:31,900 --> 00:25:37,910 +الودائعومتلقى تظهر الحاجة هنا لما يشعر الجهاز + +348 +00:25:37,910 --> 00:25:42,830 +لسلطة النقد أو يشعر المجتمع الاقتصادي بشكل عام ان + +349 +00:25:42,830 --> 00:25:45,850 +هناك حاجة الى انشاء بنك اللى بفرض عليه الحركة + +350 +00:25:45,850 --> 00:25:48,470 +الاقتصادية اللى موجودة في حركة تجارية وحركة + +351 +00:25:48,470 --> 00:25:51,790 +اقتصادية واسعة اصبح يبتدوا يتولدوا الفكرة بان فعلا + +352 +00:25:51,790 --> 00:25:54,990 +احنا في حاجة ال بنك لان الناس لديهم أهوال مش معقول + +353 +00:25:54,990 --> 00:25:57,390 +ياخدوا الأمال تبعهم ويدوها مثلا مكان بعيد أصبح + +354 +00:25:57,390 --> 00:26:00,830 +الحاجة موجودة أحيانافي نفس المنطقة اللى بتحيط .. + +355 +00:26:00,830 --> 00:26:04,130 +اللى فيها حركة اقتصادية سريعه جدا يا بننشأ فرع يا + +356 +00:26:04,130 --> 00:26:07,510 +بننشأ بنك و بنعمله ايش اكتر من فرع موجود في اكتر + +357 +00:26:07,510 --> 00:26:13,070 +من موقع ايه كمان المحدد التانى عدد السكان لما يكون + +358 +00:26:13,070 --> 00:26:17,230 +فيه سكان كتير اصبح بده المصرف هذا المطلوب من + +359 +00:26:17,230 --> 00:26:20,850 +المصرف ان يقدم الخدمة المصرفية لحد يقدم الخدمة + +360 +00:26:20,850 --> 00:26:25,090 +المصرفية لابد ان يكون هناك كثافة سكانية موجودةوإلا + +361 +00:26:25,090 --> 00:26:27,310 +بدون كثافة السكانية مش مقلول يعمل بنك في مكان + +362 +00:26:27,310 --> 00:26:30,570 +مافيش فيه كثافة سكانية لأنه مش هيقدر يوصل الخدمة + +363 +00:26:30,570 --> 00:26:33,210 +المصرفية ثاني بقى .. لأ .. لأ أحيان بعض المناطق + +364 +00:26:33,210 --> 00:26:36,370 +النائية وفيها حركة تجارية، حركة اقتصادية وفيها + +365 +00:26:36,370 --> 00:26:39,630 +كثافة سكانية، فيها حركة نقل للبضايع موجودة أصبح + +366 +00:26:39,630 --> 00:26:43,290 +هذا المكان قد يشيحتاج إلى وجود بنك حتى يقدم الخدمة + +367 +00:26:43,290 --> 00:26:46,030 +المصرفية ويسهل الأمر على المواطنيين + +368 +00:26:49,180 --> 00:26:54,440 +طبعا هذه عرض سريع للفترات اللى .. اللى زادت فيها + +369 +00:26:54,440 --> 00:26:57,840 +البنوك وكيف تطورت احنا بنحاول نقرأه يعني بشكل عام + +370 +00:26:57,840 --> 00:27:02,260 +حتى نتعرف ان عدد البنوك يعني او كيف طريقة انشاها + +371 +00:27:02,260 --> 00:27:08,180 +كان بناء على دراسات اقتصادية، دراسات جدوة ولو + +372 +00:27:08,180 --> 00:27:11,160 +بتعطيكوا فكرة عن كيف عملية انشاء بنك، هناخدها كده + +373 +00:27:11,160 --> 00:27:14,860 +بشكل سريع طبعا انشاء البنك بتتم انه مجموعة مؤسسين + +374 +00:27:16,260 --> 00:27:23,980 +تقريبا من 10 إلى 15 شخص يشعروا أن المنطقة أو في + +375 +00:27:23,980 --> 00:27:27,140 +جهة معينة في قطاع غزة أو في الضفة الغربية تحتاج + +376 +00:27:27,140 --> 00:27:32,300 +إلى بنك ويتقدموا بطلباتهم إلى البنك المركزي البنك + +377 +00:27:32,300 --> 00:27:37,480 +المركزي طبعا يقوم بدراسة هذا الطلب يجب أن يرفق + +378 +00:27:37,480 --> 00:27:44,100 +بهذا الطلب سيرة ذاتية لكل شخصوقّع على الطلب + +379 +00:27:44,100 --> 00:27:48,200 +باعتبار مؤسس لإنشاء البنك من تاريخ حياته من يوم ما + +380 +00:27:48,200 --> 00:27:51,680 +ولد ووعي على هذه الدنيا إلى غاية ما وصل إلى هذه + +381 +00:27:51,680 --> 00:27:57,740 +اليوم كيف كان حياته ليش؟ لأنه لازم نصور احنا الآن + +382 +00:27:57,740 --> 00:28:02,100 +أنه شخص بيأسس بنك، مجموعة أشخاص، وهؤلاء الأشخاص + +383 +00:28:02,100 --> 00:28:07,210 +ليس فيهم ثقةفكيف يُقتمن أموال الشعب أموال المجتمع + +384 +00:28:07,210 --> 00:28:11,170 +لديهم؟ لابد يقول في حد ذاته إيه؟ سيرة الذاتية أمين + +385 +00:28:11,170 --> 00:28:17,250 +منذ لحظة نعمة أفر لما البنك المركزي يدرس السيرة + +386 +00:28:17,250 --> 00:28:21,670 +الذاتية لهؤلاء الأشخاص من يوم أنواعي على الدنيا + +387 +00:28:21,670 --> 00:28:26,090 +لغاية هذه اللحظة بعرف من هم الأشخاص اللي طالبين + +388 +00:28:26,090 --> 00:28:32,670 +إنشاء البنك ثم بطلب منهم إيش الإمكانيات المادية + +389 +00:28:32,670 --> 00:28:38,130 +الموجودة لديهممثلًا ضمن مطالبات البنك المركزي في + +390 +00:28:38,130 --> 00:28:43,390 +فلسطين أن أي بنك ينشأ لابد أن يكون لديه المؤسسين + +391 +00:28:43,390 --> 00:28:47,250 +رأس مال البنك .. الرأس مال البنك مايقلش عن 40 + +392 +00:28:47,250 --> 00:28:51,470 +مليون دولار طب هل المؤسسين يملكون 40 مليون؟ + +393 +00:28:51,470 --> 00:28:56,170 +بافتراض أنه حاملكوا نصه أو يملكوا أقل من ذلك لابد + +394 +00:28:56,170 --> 00:29:00,750 +أن يكون نسبة معينة لتقل عن 40% من قيمة رأس المال + +395 +00:29:00,750 --> 00:29:06,210 +موجود ومتوفر حاليًا لدي المؤسسينممكن المؤسسين + +396 +00:29:06,210 --> 00:29:08,150 +يقولوا لك و الله ماتتوفر عنده عشرين لكن في مرحلها + +397 +00:29:08,150 --> 00:29:11,190 +هنوفر عشرين تانين ممكن البنك المركزي يعطيك تسهيل + +398 +00:29:11,190 --> 00:29:15,570 +في هذا الأمر يقوم + +399 +00:29:15,570 --> 00:29:20,650 +البنك المركزي بعمل دراسة جدوى اقتصادية لإنشاء + +400 +00:29:20,650 --> 00:29:26,030 +البنك وهل هذا البنك تتوفر فيه مقومات النجاح أم لا + +401 +00:29:26,030 --> 00:29:34,000 +لأنه لازم نعرف أنه إذا غاب عنصر الثقة بين المواطنو + +402 +00:29:34,000 --> 00:29:39,180 +بين البنك لن ينجح البنك لأن أساسا عنصر الثقة هو + +403 +00:29:39,180 --> 00:29:44,420 +اللي هي اللي هيدفع الناس على إيداع أموالهم وين في + +404 +00:29:44,420 --> 00:29:47,720 +البنوك إذا غاب عنصر الثقة مش هيتم إيداع أمواله + +405 +00:29:47,720 --> 00:29:51,640 +وبالتالي البنك في نهايته هيكون مصيره لقفله بعد ما + +406 +00:29:51,640 --> 00:29:54,580 +يدرس البنك الجدور الاقتصادية البنك المركزي يدرس + +407 +00:29:54,580 --> 00:29:58,920 +الجدور الاقتصادية لإنشاء هذا البنك يقوم بإعطاء ما + +408 +00:29:58,920 --> 00:30:04,070 +يُعرف باسم موافقة مبدئية أو بسمة ترخيص مبدئيتنخيص + +409 +00:30:04,070 --> 00:30:07,510 +المبدأ هذا معناته أن يقوم البنك الآن بالبحث عن + +410 +00:30:07,510 --> 00:30:12,530 +مقارئله والبحث عن موظفين ثم في مرحلة لاحقة يقوم + +411 +00:30:12,530 --> 00:30:17,670 +البنك المركزي باطلب من هذا البنك أن يعلن للجمهور + +412 +00:30:17,670 --> 00:30:23,830 +بأن هناك بنك سيتم افتتاحه على المواطنين الموجودين + +413 +00:30:23,830 --> 00:30:29,000 +في فلسطين أو خارج فلسطين من يساهم في هذا البنكلأنه + +414 +00:30:29,000 --> 00:30:31,860 +لا يجوز أن يكون البنك مملوكا لهؤلاء الأفراد اللي + +415 +00:30:31,860 --> 00:30:35,140 +عددهم عشر أو خمس عشر واحد لابد أن يكون قاعدة + +416 +00:30:35,140 --> 00:30:38,980 +المساهمين عريضة جدا مبنان جيب قاعدة المساهمين هدول + +417 +00:30:38,980 --> 00:30:43,000 +بتم الإعلان على أساس أن أي شخص برغب في عملية + +418 +00:30:43,000 --> 00:30:46,480 +المساهمة في رأس مال البنك يتفضل يشتري أسهم ويدفع + +419 +00:30:46,480 --> 00:30:50,520 +المقابل لهذا المبلغ وبالتالي البنك الآن جمع رأس + +420 +00:30:50,520 --> 00:30:54,000 +ماله حوالي أربعين مليون المطلوب منه كحد أدنى طبعا + +421 +00:30:54,000 --> 00:30:55,820 +لو زادوا من أربعين مليون يكونوا زيادة مافيش مشكلة + +422 +00:30:55,820 --> 00:31:06,140 +يعنيالبنك خلال المدة هذه بحث عن مقر ضرب موظفين جهز + +423 +00:31:06,140 --> 00:31:11,060 +الألات جهز وسائل الأمان وسائل الحماية والمكان + +424 +00:31:11,060 --> 00:31:14,340 +الخزن الرئيسي وسائل الإطفاء كل ما يتعلق بوسائل + +425 +00:31:14,340 --> 00:31:16,980 +الأمان والحماية اللازمة لهذه العملية يقوم بالبنك + +426 +00:31:16,980 --> 00:31:20,840 +بتجهيزته ثم يقوم بمخاطبة البنك المركزي هيقول له + +427 +00:31:20,840 --> 00:31:27,170 +احنا الان جاهزين تعال افتش عليناالبنك المركزي يقوم + +428 +00:31:27,170 --> 00:31:32,430 +بإرسال مجموعة من موظفي مختصين بهذا الجانب للتفتيش + +429 +00:31:32,430 --> 00:31:37,430 +على البنك إذا وجدت بنك جاهزته كاملة من حيث المبنى، + +430 +00:31:37,430 --> 00:31:41,230 +تصميم المبنى، وضع الخزينة، وضع معدات الإطفاء، + +431 +00:31:41,230 --> 00:31:45,190 +الموظفين، الآلات، الأجهزة، الأموال، كل ما يتعلق + +432 +00:31:45,190 --> 00:31:49,740 +بالمطالبة الأساسيةيقوم هذا المجموعة بكتابة تقرير + +433 +00:31:49,740 --> 00:31:52,900 +إلى محافظ البنك المركزي ومحافظ البنك المركزي يقوم + +434 +00:31:52,900 --> 00:31:57,420 +بإصدار قرار بالموافقة على إفتتاح البنك مجرد ما + +435 +00:31:57,420 --> 00:32:00,480 +يصدر القرار بافتتاح البنك يقوم البنك بفتح أبوابه + +436 +00:32:00,480 --> 00:32:04,120 +لجمهور خلاف ذلك لو فتح أبوابه للتعامل مع الجمهور + +437 +00:32:04,120 --> 00:32:09,550 +سيؤدي به إلى ارتكاب مخالفةوبالتالي يقوم البنك + +438 +00:32:09,550 --> 00:32:13,610 +المركزي بتزويد هذا البنك بكل التعليمات والضوابط + +439 +00:32:13,610 --> 00:32:17,730 +والقوانين المتعلقة بضبط أدائه في مرحلة لاحقة حتى + +440 +00:32:17,730 --> 00:32:22,050 +يلتزم بيها البنك المركزي هو البنك الذي يشرف على + +441 +00:32:22,050 --> 00:32:26,480 +البلوك كلهافي غياب دور البنك المركزي في الرقابة + +442 +00:32:26,480 --> 00:32:29,980 +والاشراف على البنوك هنجد هناك مشكلة هذه المشكلة + +443 +00:32:29,980 --> 00:32:35,140 +تتمثل في أن ممكن كل بنك يعمل بطريقته الخاصة أو + +444 +00:32:35,140 --> 00:32:38,420 +بطريقة تؤدي إلى تحقيق المكاسب على حساب أفراد + +445 +00:32:38,420 --> 00:32:42,940 +المجتمع أو لمصالح شخصية من هنا رقابة البنك المركزي + +446 +00:32:42,940 --> 00:32:46,800 +ضرورية في مرحلة منح الترخيص ثم في المراحل اللاحقة + +447 +00:32:46,800 --> 00:32:48,500 +لعملية منح الترخيص + +448 +00:33:02,630 --> 00:33:10,570 +الان احنا لو حبينا كده بشكل سريع نستعرض أهداف و + +449 +00:33:10,570 --> 00:33:17,270 +الوسائل التي تتبعها سلطة النقد في فلسطين اللي + +450 +00:33:17,270 --> 00:33:21,270 +اعتبر هي نواة تكوين البنك المركزي في الرقابة على + +451 +00:33:21,270 --> 00:33:24,750 +البنك أولا من ضمن أهداف البنك المركزي أو سلطة + +452 +00:33:24,750 --> 00:33:28,730 +النقد ضمان سلامة العمل المصرفي حد منكم تقولي ايش + +453 +00:33:28,730 --> 00:33:32,360 +عن ضمان سلامة العمل المصرفي؟البنوك يا أخواتنا زى + +454 +00:33:32,360 --> 00:33:35,500 +ما قلنالكم هي مملوكة القطاع الخاص مش مملوكة للدولة + +455 +00:33:35,500 --> 00:33:40,680 +كونها مملوكة القطاع الخاص هناك ومخاوف من أي مواطن + +456 +00:33:40,680 --> 00:33:43,380 +بإدعاء مؤلد القطاع الخاص زى ما أنت تقول و الله + +457 +00:33:43,380 --> 00:33:46,640 +بدأوا يعملوا عند شخص تاني هتخافي ليه؟ لأن هذا قطاع + +458 +00:33:46,640 --> 00:33:53,940 +خاص يعني إنسان البنك أيضا هو قطاع خاصلكن كونه + +459 +00:33:53,940 --> 00:33:57,060 +مملوك إلى قاعدة عريضة من المساهمين بيعطي النوع من + +460 +00:33:57,060 --> 00:34:00,840 +الضمانين على أن هذه الأموال هي موجودة لدى عدد كبير + +461 +00:34:00,840 --> 00:34:04,700 +من أفراد المجتمع أيضًا اللي بيوفر عنصر الثقة اللي + +462 +00:34:04,700 --> 00:34:07,960 +هو البنك المركزي ضمان سلامة العمر الصحي لما يعرف + +463 +00:34:07,960 --> 00:34:13,380 +أن البنك ورا جهة رقابية تحاسب وتعاقب وتشدد في + +464 +00:34:13,380 --> 00:34:16,840 +الإجراءات إذا خالف الإجراءات والتعليمات سيسير + +465 +00:34:16,840 --> 00:34:21,620 +البنك بشكل سليمومن حق موظفي البنك المركزي أن + +466 +00:34:21,620 --> 00:34:26,840 +يفتشوا على البنك في أي لحظة في أي وقتكل مستندته، + +467 +00:34:26,840 --> 00:34:30,280 +كل سجلاته، كل قويذات المحاسبية، كل أعماله الفنية، + +468 +00:34:30,280 --> 00:34:33,180 +كل تعاقدته، كل ما يتعلق أمر من حق موظفي البنك + +469 +00:34:33,180 --> 00:34:37,040 +المركزي أن يفتشوا عليه بشكل دوري، بشكل منتظم، بس + +470 +00:34:37,040 --> 00:34:40,440 +ما إبلغوا مسبقا أنه فيه فريق تفتيش، هيتولى عملية + +471 +00:34:40,440 --> 00:34:44,160 +التفتيش والمراجعة تحسب له، لأنه إذا غابت رقابة + +472 +00:34:44,160 --> 00:34:48,960 +البنك المركزي، سنجد البنوك مربما تعمل باتجاه معاكس + +473 +00:34:48,960 --> 00:34:52,900 +لصالح المؤسسين، لصالح المساهمين، على حساب مين؟ على + +474 +00:34:52,900 --> 00:34:58,320 +حساب المدعين أو أموال المجتمعنقطة تانية الحفاظ على + +475 +00:34:58,320 --> 00:35:01,900 +الاستقرار النقدي كيف البنك المركزي بيحافظ على + +476 +00:35:01,900 --> 00:35:03,780 +الاستقرار النقدي؟ أخدوا يمكن في إدارة المسار + +477 +00:35:03,780 --> 00:35:07,180 +الفدي، حد بيقول لي كيف؟ كيف بيحافظ البنك المركزي + +478 +00:35:07,180 --> 00:35:10,100 +على الاستقرار النقدي؟ هذا وظائف سلطة نقد، وظائف + +479 +00:35:10,100 --> 00:35:12,540 +البنك المركزي بشكل عام كيف بيحافظ على الاستقرار + +480 +00:35:12,540 --> 00:35:17,320 +النقدي؟ أنتوا عارفين أصلا بنك المركزي من ضمن مهامه + +481 +00:35:17,320 --> 00:35:20,340 +إصدار نقد، مش كده ولا لا؟ في جهة بتصدر نقد غير بنك + +482 +00:35:20,340 --> 00:35:24,080 +المركزي؟ مافيشالبنك المركزي في أي دولة طالبات + +483 +00:35:24,080 --> 00:35:27,960 +الورا كده اللي مش معانا، اقاليكم معانا البنك + +484 +00:35:27,960 --> 00:35:31,940 +المركزي من ضمن وظائفه إصدار النقد، يعني هو يقوم + +485 +00:35:31,940 --> 00:35:36,680 +بعملية طباعة النقود وتوفيرها لحاجة المجتمع أو + +486 +00:35:36,680 --> 00:35:41,900 +الاقتصاد نتوقع الآن أن البنك المركزي بطبع نقود و + +487 +00:35:41,900 --> 00:35:45,340 +بسلمها لوزارة المالية أو لجهات معينة حتى تقوم + +488 +00:35:45,340 --> 00:35:49,540 +بعملية تسوية المدفوعات اللي بتملو تم عملية إصدار + +489 +00:35:49,540 --> 00:35:52,940 +بشكل أكبر من حاجة الاقتصادي، إيش محدث؟ حكينا في + +490 +00:35:52,940 --> 00:35:56,760 +البداية، إيش محدث؟ التضخم، إيش معناه التضخم؟ هو + +491 +00:35:56,760 --> 00:36:01,180 +ارتفاع في المستوى العام للأسعار أو إيش كمان تاني؟ + +492 +00:36:01,180 --> 00:36:05,940 +التضخم + +493 +00:36:05,940 --> 00:36:09,080 +يعني في لغة الاقتصاد، الارتفاع في المستوى العام + +494 +00:36:09,080 --> 00:36:15,070 +للأسعارأيضا او انخفاض في القوة الشرائية نقول الله + +495 +00:36:15,070 --> 00:36:17,750 +انخفاض في القوة الشرائية ادى ارتفاع في مستوى العام + +496 +00:36:17,750 --> 00:36:21,070 +الأسعار او نقول العكس ارتفاع في المستوى العام + +497 +00:36:21,070 --> 00:36:23,750 +الأسعار ادى انخفاض في القوة الشرائية لأ كل ما في + +498 +00:36:23,750 --> 00:36:28,130 +الأمر هما وجهان لعملة واحدة التضخم لو نظرناه من + +499 +00:36:28,130 --> 00:36:31,710 +هذا المدخل هو الارتفاع في المستوى العام الأسعار لو + +500 +00:36:31,710 --> 00:36:36,310 +نظرناه المراجع التاني هو انخفاض في وحدة قوة الشراء + +501 +00:36:36,310 --> 00:36:40,880 +او القوة الشرائيةقد يكون أحدهم السبب والآخر نتيجة، + +502 +00:36:40,880 --> 00:36:43,660 +مافيش هو، قد يكون هذا السبب و هذا نتيجة أو العكس، + +503 +00:36:43,660 --> 00:36:46,540 +ولكن لا ينصر عنه أنه حدد أن هذا سبب أو هذا نتيجة، + +504 +00:36:46,540 --> 00:36:50,140 +قد يكونهم أحد سبب و التاني نتيجة، إلا أنما يكون + +505 +00:36:50,140 --> 00:36:53,840 +عندي حاجة اسمها إصدار بالتضخم، يعني البنك المركزي + +506 +00:36:53,840 --> 00:36:58,300 +أصدر كميات من الأوراق النقدية المطبوعة وضخّة في + +507 +00:36:58,300 --> 00:37:04,250 +الاقتصاد، هنا حطن خفض القوة الشرائيةكيف البنك + +508 +00:37:04,250 --> 00:37:06,630 +المركزي بدي يحافظ على هذه القوة الشرائية مش هفض + +509 +00:37:06,630 --> 00:37:11,490 +انه يخافضش حتى لا تتاكل أموال الناس واحد معاه + +510 +00:37:11,490 --> 00:37:14,690 +اليوم 100 دينار مستويش 100 دينار كان ساوي بالأمس + +511 +00:37:14,690 --> 00:37:18,310 +تحت السنة الماضية أو تحت الشهر قبله وكذا كيف يحافظ + +512 +00:37:18,310 --> 00:37:22,330 +البنك المركزي على عدم تأكل القوة الشرائية هنا دوره + +513 +00:37:22,330 --> 00:37:25,670 +في عملية ايه ضمان أو الحفاظ على الاستقرار النقدي + +514 +00:37:25,670 --> 00:37:30,130 +ايش بيعمله ذكرتلكم في البداية انا ان البنك المركزي + +515 +00:37:30,130 --> 00:37:33,750 +عنده أداة اسمها أداة الاحتياط النقد الإلزاميقلنا + +516 +00:37:33,750 --> 00:37:38,250 +بياخد 10% الآن لو رفع البنك المركزي هذه الأداة هذه + +517 +00:37:38,250 --> 00:37:44,210 +النسبة بدل ما كانت عشرة خلّاها 15% ايش معناته + +518 +00:37:44,210 --> 00:37:49,650 +تطبيقيا ان هو سحب أموال من البنوك و حط عنده كده + +519 +00:37:49,650 --> 00:37:53,980 +بالبلدسحب أموال البنوك أصبح بيقيد قدرة البنوك على + +520 +00:37:53,980 --> 00:37:57,320 +منح الإتمان ولا بيقضي أداش؟ بيقيد قدرتها لأنه بدل + +521 +00:37:57,320 --> 00:38:02,080 +ما تكون تعطي 85% هتعطي الآن كام؟ 75% أصبح كلما + +522 +00:38:02,080 --> 00:38:07,030 +البنك المركزي يستخدم هذه الأداءتسمى أحد أدوات + +523 +00:38:07,030 --> 00:38:11,530 +السياسة النقدية كلما رفع نسبة احتياط النقد + +524 +00:38:11,530 --> 00:38:18,390 +الإلزامي كلما خفض من قدرة البنوك على منحها الإثمان + +525 +00:38:18,390 --> 00:38:21,330 +ولمّا البنوك اتخفض قدرتها على منح إثمان مع ذلك + +526 +00:38:21,330 --> 00:38:26,890 +النقود في الاقتصاد تضعف ولا بزيد؟ تضعف وبتحافظ على + +527 +00:38:26,890 --> 00:38:30,290 +القوة الشرائية اللي كانت موجودة في السابق فوظيفة + +528 +00:38:30,290 --> 00:38:34,330 +البنك المركزي الحفاظ على الاستقرار النقديهناك + +529 +00:38:34,330 --> 00:38:36,430 +وسائل أخرى لبنك المركز يحافظ على استقرارات غير + +530 +00:38:36,430 --> 00:38:39,650 +وسيلة الاحتياط النقدي اللزامي اهي خاتوها في + +531 +00:38:39,650 --> 00:38:44,610 +الاقتصاد ماخاتوها اش اولا يقوم بعملية طرح سندات + +532 +00:38:44,610 --> 00:38:50,390 +الخزانة بطرح السندات وبالتالي ببيع السند البنكي + +533 +00:38:50,390 --> 00:38:54,670 +المركزي وبياخد مقابل ايه اموال يعني بمطص السيولة + +534 +00:38:54,670 --> 00:38:59,540 +الزائدة في الاقتصادفرضًا أنت البنك المركزي تطرح + +535 +00:38:59,540 --> 00:39:03,280 +سندات هيكتب فيها فلان وفلان وكتب فيها البنوك وكتب + +536 +00:39:03,280 --> 00:39:06,320 +فيها منشآت الأعمال وبالتالي هو بيسحب السيولة من + +537 +00:39:06,320 --> 00:39:09,200 +اين؟ من الاقتصاد لما يسحب السيولة من الاقتصاد + +538 +00:39:09,200 --> 00:39:13,260 +بيقلل من اين؟ من حاجة اسمها عرض النقد لما يقلل عرض + +539 +00:39:13,260 --> 00:39:17,580 +النقد بيصير هناك توازن ما بين عرض النقد وبين حاجة + +540 +00:39:17,580 --> 00:39:20,900 +الاقتصاد وبالتالي بتعود الامور تستقر و تأخذ وضحاها + +541 +00:39:20,900 --> 00:39:25,560 +حوال الاستقرار تشجيع + +542 +00:39:25,560 --> 00:39:29,720 +النمول اقتصاديالبنك المركزي يشجع عمليات النمور + +543 +00:39:29,720 --> 00:39:34,660 +اقتصادي وفق للسياسة العامة الوطنية كيف نشجع حالي؟ + +544 +00:39:34,660 --> 00:39:38,740 +من خلال أحيانا .. هو البنك مايعطيش أسمارات البنك + +545 +00:39:38,740 --> 00:39:40,500 +المركزي .. مدام قولنا بمعوض و لا استثمارات البنك + +546 +00:39:40,500 --> 00:39:47,340 +المركزي لا يتعامل مع الأفراد البنك المركزي يتعامل + +547 +00:39:47,340 --> 00:39:52,760 +فقط مع مؤسسات الدولة ما الذي يتعامل مع الأفراد؟ + +548 +00:39:52,760 --> 00:39:58,200 +البنك التجاريةطب معنا ذلك البنك المركزي ليس له + +549 +00:39:58,200 --> 00:40:02,440 +نشاط تجاري، إيه نشاط تجاري؟ فالبنك المركزي هو + +550 +00:40:02,440 --> 00:40:07,820 +المؤسسة الوحيدة التي تقوم في نهاية العام .. العمل + +551 +00:40:07,820 --> 00:40:13,460 +العام بإعداد ميزانيتين ميزانية تسمى ميزانية + +552 +00:40:13,460 --> 00:40:17,540 +الإصدار النقدي، إيه أصدار نقد؟ وإيه صحابنا نقد؟ + +553 +00:40:17,540 --> 00:40:21,140 +وين النقد موجود؟ وإيش يعادلوا من إيه .. من حرصلة + +554 +00:40:21,140 --> 00:40:25,640 +احتياطيات موجودة؟ثم يقوم بعمل ميزانية أخرى اسمها + +555 +00:40:25,640 --> 00:40:30,440 +ميزانية تجارية زي أي منشأة تجارية تقوم بإعداد مركز + +556 +00:40:30,440 --> 00:40:33,680 +مالي طبعا الميزانية بتعرف بتعبر على المركز المالي + +557 +00:40:33,680 --> 00:40:37,000 +الميزانية تعبر على المركز المالي فالبنك المركزي + +558 +00:40:37,000 --> 00:40:41,120 +يقوم بإعداد ميزانية النقد وميزانية أخرى لها علاقة + +559 +00:40:41,120 --> 00:40:45,120 +بالأنشطة التجارية المصرفية التي يمارسها أي مصرف + +560 +00:40:45,120 --> 00:40:52,410 +نفهم من هذا الكلام أن البنك المركزييقوم بأعمال + +561 +00:40:52,410 --> 00:40:57,130 +مصرفية شبيهة بنفس الأعمال المصرفية التي يقوم بها + +562 +00:40:57,130 --> 00:41:00,950 +البنك التجاري العادي بينما البنك التجاري العادي + +563 +00:41:00,950 --> 00:41:04,590 +يتعامل مع الأفراد إنما البنك المركزي يتعامل مع + +564 +00:41:04,590 --> 00:41:09,670 +مين؟ مع مؤسسات الدولة لهذا السبب يسمى البنك + +565 +00:41:09,670 --> 00:41:15,020 +المركزي بنك الدولةلسببين يتعامل مع مؤسسات الدولة + +566 +00:41:15,020 --> 00:41:20,600 +ثم الذي يقوم بإصدار النقد باعتباره النقد الذي يمثل + +567 +00:41:20,600 --> 00:41:25,060 +السيادة للدولة طب واحد بيطرح نفس السؤال كده ليش + +568 +00:41:25,060 --> 00:41:29,660 +البنك المركزي لا يتعامل مع الأفراد؟ + +569 +00:41:29,660 --> 00:41:32,320 +احنا قلنا بيشتغل نشاط تجاري بتعامل مع مؤسسات + +570 +00:41:32,320 --> 00:41:37,560 +الدولة فقط يعني شركات مملوكة للدولةبنسبة معينة أو + +571 +00:41:37,560 --> 00:41:41,620 +الوزارات أو مؤسسات تتبع الدولة بشكل مباشر لماذا لا + +572 +00:41:41,620 --> 00:41:44,040 +يتعامل البنك المركزي مع الأفراد؟ ما يخليه يتعامل + +573 +00:41:44,040 --> 00:41:51,360 +زي البقية التجارية؟ مين يفكر معايا كده ليش؟ لأنه + +574 +00:41:51,360 --> 00:41:54,300 +في ناس كتير هيجوا كلهم هيسيبوا البنوك التجارية + +575 +00:41:54,300 --> 00:41:57,940 +ويروحوا وين؟ عند المؤسسة الأقوى باعتبار البنك + +576 +00:41:57,940 --> 00:42:01,940 +المركزي مؤسس دولة محمية من الدولة هيسيبوا البنوك + +577 +00:42:01,940 --> 00:42:06,760 +التجارية ويروحوا هناك طيب هي واحد اتنين كمانطبعا + +578 +00:42:06,760 --> 00:42:08,920 +الثقة أكتر مؤسسة .. هذه مؤسسة ملوك للدولة و هذه + +579 +00:42:08,920 --> 00:42:12,580 +مؤسسة ملوك للأشخاص لكن هذه المؤسسات الملوك للأشخاص + +580 +00:42:12,580 --> 00:42:16,100 +عليها رقابة الدولة من خلال باقها البنك المركزي + +581 +00:42:16,100 --> 00:42:20,400 +وبالتالي عنصر الثقة متوفر في سبب أخر .. سبب معنوي + +582 +00:42:20,400 --> 00:42:28,060 +.. أه نعم السبب المعنوي إيه أنه لو البنك المركزي + +583 +00:42:28,060 --> 00:42:34,380 +بتتعامل مع الأفراد هيصبح منافس للبلوك التانيةفكيف + +584 +00:42:34,380 --> 00:42:38,000 +يصبح منافس للبنوك التاني و هو يشرف عليها؟ لا يجوز + +585 +00:42:38,000 --> 00:42:42,780 +يعني أنا بشرف على جهة معينة و أنا بنفسها لا يجوز + +586 +00:42:42,780 --> 00:42:46,860 +معناه ذلك أنه يصير هذا زي واحد أب كده يشرف على + +587 +00:42:46,860 --> 00:42:50,100 +أبنائه و يدخل معهم في تجارة منافسة أصبح حيبته و + +588 +00:42:50,100 --> 00:42:54,800 +إيش بتصير؟ هضيح حيبته فكيف البنك المالك هذه له دور + +589 +00:42:54,800 --> 00:42:58,780 +في ممارسة حيبته و رقابته على البنوك و في نفس الوقت + +590 +00:42:58,780 --> 00:43:03,420 +منافستها؟ فوجود المنافسة تخلّي نوع من عملية إيه؟ + +591 +00:43:04,350 --> 00:43:08,150 +يعني المساواة وبالتالي إذا البنك المركزي دخل في + +592 +00:43:08,150 --> 00:43:12,450 +هذه المنافسة سقطت هيبته أمام البنوك التي يقوم + +593 +00:43:12,450 --> 00:43:15,310 +بالإشراف عليها وبالتالي لا يجوز معنويا أن يقوم + +594 +00:43:15,310 --> 00:43:18,450 +البنك المركزي يفتح حسابات للأفراد هذا سبب جواري + +595 +00:43:18,450 --> 00:43:20,190 +رغم أنه مش معنى مش مادي + +596 +00:43:25,430 --> 00:43:29,970 +البنك المركزي ضمن أهدافه ممارسة إصدار النقد الوطني + +597 +00:43:29,970 --> 00:43:34,190 +والمسكوكات، تنظيم الأنشطة المصرفية وإصدار وإلغاء + +598 +00:43:34,190 --> 00:43:38,830 +ترخيص المصارف والرقابة عليها، وفرض الغرامات، إعداد + +599 +00:43:38,830 --> 00:43:40,830 +ونشر ميزان المدفوعات، + +600 +00:43:44,040 --> 00:43:46,840 +ميزان المدفوعات اللى بيبين فيها حركة الواردات + +601 +00:43:46,840 --> 00:43:51,000 +والصادرات وحركة التحولات الخارجية والداخلية النقد + +602 +00:43:51,000 --> 00:43:54,120 +الوارد والنقد الصادر وكل ما يتعلق بالأنشطة + +603 +00:43:54,120 --> 00:43:57,540 +الاقتصادية اللى اترتبت عليها عملية دفع أو عملية + +604 +00:43:57,540 --> 00:44:00,960 +قبض أموال داخل المجتمع ليش بقولك هذا الدولة انفلسا + +605 +00:44:00,960 --> 00:44:03,680 +هلاقي في عندها عاجز في ميزان المدفوعات لأن + +606 +00:44:03,680 --> 00:44:07,580 +مدفوعاتها اللى بتدفعها مقابل عملية الاستيراد أكثر + +607 +00:44:07,580 --> 00:44:10,000 +من مدخلات العملة اللى بتدخل عندها بتلاقي عندها + +608 +00:44:10,000 --> 00:44:14,080 +عاجز في ميزان المدفوعاتوخاصة بيكون ميزان المدفوعات + +609 +00:44:14,080 --> 00:44:16,940 +في عنده ميزان تجاري قبل ما يكون الميزان النقدي + +610 +00:44:16,940 --> 00:44:23,740 +توفير السيولة للمصارف ضمن الحدود المقررة قانونا + +611 +00:44:23,740 --> 00:44:28,040 +طبعا أي مصرف من المصارف إذا احتاج هذا المصرف إلى + +612 +00:44:28,040 --> 00:44:32,220 +سيولة ممكن يقول والله بنخل المصرف المركزي البنك + +613 +00:44:32,220 --> 00:44:36,150 +المركزي يطبع فلوس يعطيه لألأن اتفقنا إذا طبع فلوس + +614 +00:44:36,150 --> 00:44:40,030 +وزود فيه مصارف معناه ذلك المصارف إصدار بياش بتضخم + +615 +00:44:40,030 --> 00:44:44,210 +و هذا خطأ اقتصادي كبير فكيف يعمل البنك المركزي من + +616 +00:44:44,210 --> 00:44:47,090 +الاحتياط النقد الإلزامي اللي موجود عنده يقوم بضخ + +617 +00:44:47,090 --> 00:44:51,530 +سيولة البنك لكن هل نعتقد يا أخواتنا الآن أن البنك + +618 +00:44:51,530 --> 00:44:55,550 +المركزي أي مصرف يعاني من عجز في السيولة دائما + +619 +00:44:55,550 --> 00:44:58,510 +يقوله خد فلوس خد فلوس أصبح معناه ذلك هذا البنك + +620 +00:44:58,510 --> 00:45:03,230 +عنده مشكلةالبنك المركزي إذا احتاج أحد البنوك إلى + +621 +00:45:03,230 --> 00:45:13,130 +السيولة يلجأ للبنك المركزي يلجأ للبنك + +622 +00:45:13,130 --> 00:45:18,730 +المركزي يلجأ للبنك المركزي يلجأ للبنك المركزي يلجأ + +623 +00:45:18,730 --> 00:45:23,370 +للبنك + +624 +00:45:23,370 --> 00:45:27,370 +المركزي يلجأ للبنك المركزي يلجأ للبنك المركزي يلجأ + +625 +00:45:27,370 --> 00:45:27,930 +للبنك المركزي يلجأ للبنك المركزي يلجأ للبنك + +626 +00:45:27,930 --> 00:45:27,930 +المركزي يلجأ للبنك المركزي يلجأ للبنك المركزي يلجأ + +627 +00:45:27,930 --> 00:45:27,930 +للبنك المركزي يلجأ للبنك المركزي يلجأ للبنك + +628 +00:45:27,930 --> 00:45:29,910 +المركزي يلجأ للبنك المركزي يلجأ للبنكإذا تكرت + +629 +00:45:29,910 --> 00:45:33,550 +المشكلة لدى البنك في مشكلة السيولة معناه ذلك هناك + +630 +00:45:33,550 --> 00:45:36,930 +مرض هناك مشكلة زى واحد كده عنده دايما سخونة سخونة + +631 +00:45:36,930 --> 00:45:40,110 +سخونة أسمع نشوف مالبقاش حب تسبرين نشوف مشكلة وين + +632 +00:45:40,110 --> 00:45:43,690 +هي نشوف مشكلة وين هي عن شخص هلاقي فيه مرض في البنك + +633 +00:45:43,690 --> 00:45:47,710 +وبالتالي هنا البنك المركزي يقوم بالتفتيش على البنك + +634 +00:45:47,710 --> 00:45:53,070 +بشكل أدق ومحاسبة المسؤولين عن أي تصرفات قد نتجت عن + +635 +00:45:53,070 --> 00:45:57,050 +سلبية نتجت عن عدم تصرف بالسيولة بطريقة لا إقام + +636 +00:45:57,050 --> 00:46:05,670 +يعطوكوا مثال بسيطاحنا اتفقنا على انه التاجر لما + +637 +00:46:05,670 --> 00:46:11,810 +يتعامل مع تاجر اخر يا بدفعله نقدا يا اما بدفع بشيك + +638 +00:46:11,810 --> 00:46:17,470 +او بدفع باش كمبيالا واخدتها في مفيد المحاسبة + +639 +00:46:17,470 --> 00:46:20,530 +الكمبيالا هذا التاجر اللي انا معاه الكمبيالا + +640 +00:46:20,530 --> 00:46:24,690 +معناته ان هذا سوف يستوفي حقه في تاريخ اللاحق مش + +641 +00:46:24,690 --> 00:46:29,570 +كده ولا لا؟هذا التاريخ مؤجل شهر اتنين تلاتة قد كل + +642 +00:46:29,570 --> 00:46:33,210 +مدة عام إذا هذا الشخص الذي يحمل الكمبيالات في حاجة + +643 +00:46:33,210 --> 00:46:38,530 +إلى الأموال حاجة إلى مين؟ هيروح للبنك التجاري + +644 +00:46:38,530 --> 00:46:40,950 +ويقول له يا بنك التجاري تفضل اشتري مني الكمبيالة + +645 +00:46:40,950 --> 00:46:44,890 +هذه اللي هي المسألة اللي كنا نسميها عملية خصم + +646 +00:46:44,890 --> 00:46:48,890 +الكمبيالات فعملية خصم الكمبيالات هي عملية شراء و + +647 +00:46:48,890 --> 00:46:53,750 +بيع من يحمل الكمبيالة هو الباع والبنك هو شاري لهذه + +648 +00:46:53,750 --> 00:46:58,860 +الكمبيالةفالبنك ماشتر الكيمبيانة البنك أصبح الأن + +649 +00:46:58,860 --> 00:47:04,900 +اقتنع ورقة شبه نقدية ليه شبه نقدية؟ لأن ورقة عادية + +650 +00:47:04,900 --> 00:47:10,300 +تعافت بالسنة الدين هذه الورقة النقدية قابلة إلى + +651 +00:47:10,300 --> 00:47:14,220 +التحول إلى نقد متى؟ في تاريخ استحقاق هذه الورقة + +652 +00:47:14,220 --> 00:47:17,920 +تاريخ استحقاق ورقة بعيد موصلناش له فيلجأ هذا + +653 +00:47:17,920 --> 00:47:21,020 +المواطن إلى بيع هذه الورقة إلى البنك العادي البنك + +654 +00:47:21,020 --> 00:47:25,080 +التجاريالبنك التجاري إذا توسع في شراء الأوراق + +655 +00:47:25,080 --> 00:47:28,860 +التجارية هذه، إيش هصير عنده؟ عنده كتير من الأوراق + +656 +00:47:28,860 --> 00:47:32,680 +التجارية مقابله خفض في السيولة وين؟ مين هيرجع؟ + +657 +00:47:32,680 --> 00:47:35,120 +هيرجع للبنك المركزي ولا البنك المركزي؟ إلحقني أنا + +658 +00:47:35,120 --> 00:47:39,260 +بدي السيولة، أصبح عنده طرقتين، يا إما هذا البنك + +659 +00:47:39,260 --> 00:47:42,580 +يروح يعود الورقة هذه اللي اشتراها من المواطن + +660 +00:47:42,580 --> 00:47:46,840 +العادي، يبيحها للبنك المركزي، وفي هذه الحالة تسمى + +661 +00:47:46,840 --> 00:47:51,120 +هذه المسألة إعادة خصم الكمبيالاتفي الأول كانت خصم + +662 +00:47:51,120 --> 00:47:54,440 +الكمبيالة عملية قيام البنك التجاري ببيح للبنك + +663 +00:47:54,440 --> 00:47:57,660 +المركزي هي إعادة خصم الكمبيالات، هذه وسيلة من + +664 +00:47:57,660 --> 00:48:01,380 +وسائل، يعني البنك المركزي بيحاول ينقذ البنك + +665 +00:48:01,380 --> 00:48:04,960 +التجاري من أزمة السيولة بشرائه لجزء من هذه + +666 +00:48:04,960 --> 00:48:10,060 +الكمبيالات وسيلة أخرى أيضًا لضخ السيولة، أن يقوم + +667 +00:48:10,060 --> 00:48:13,720 +البنك بتزويده من السيولة التي تجمعت لديه من خلال + +668 +00:48:13,720 --> 00:48:17,880 +احتياط النقد الإلزاميلكن لو تكررت المسألة أكتر من + +669 +00:48:17,880 --> 00:48:21,820 +مرة أو مرتين هنا هيقوم البنك المركزي بدراسة وتشخيص + +670 +00:48:21,820 --> 00:48:26,000 +وضع البنك لمعرفة ما هي أسباب عجل السيولة المتكررة + +671 +00:48:26,000 --> 00:48:30,380 +لدى هذا البنك طبعا + +672 +00:48:30,380 --> 00:48:32,800 +وضع و تنظيم السياسات النقدية والايتمانية اللي بكل + +673 +00:48:32,800 --> 00:48:35,140 +بعرف إيش معناه السياسة النقدية إيش السياسة النقدية + +674 +00:48:35,140 --> 00:48:39,420 +السياسة النقدية هي السياسة التي يديرها البنك + +675 +00:48:39,420 --> 00:48:45,370 +المركزي وهذه خلافا باختلف عن السياسة الماليةما هي + +676 +00:48:45,370 --> 00:48:49,070 +السياسة المالية؟ السياسة المالية اللى بديرها وزارة + +677 +00:48:49,070 --> 00:48:53,890 +المالية اللى هي مصروفات المدفوعات الضرائب الرسوم + +678 +00:48:53,890 --> 00:48:59,690 +الجمال كل ما يتعلق بعملية الدفع و القبض الاموال و + +679 +00:48:59,690 --> 00:49:02,750 +علاقته مع الدموع واستراد و تصدير كل هذا السياسة + +680 +00:49:02,750 --> 00:49:06,190 +المالية السياسة النقدية هي السياسة المرتبطة بالنقد + +681 +00:49:08,090 --> 00:49:12,530 +اللي قلنا أحد أدواتها هي الاحتياطي النقدي الإلزامي + +682 +00:49:12,530 --> 00:49:19,410 +وإصدار أذنات الخزانة أو سندات الخزانة من ضمن وظائف + +683 +00:49:19,410 --> 00:49:22,450 +البنك المركزي أيضا الاحتفاظ باحتياطي السلطة + +684 +00:49:22,450 --> 00:49:32,330 +الوطنية من الذهب طبعا .. ال .. أي دولة لابد أن + +685 +00:49:32,330 --> 00:49:36,600 +يكون لديها احتياطياتهذه الاحتياطيات احنا مش + +686 +00:49:36,600 --> 00:49:39,500 +هنفهمها مش هناخدها من منظور محاسبي هناخدها من + +687 +00:49:39,500 --> 00:49:43,500 +منظور اقتصادي لمو الاحتياطيات ايش هنفهمها داين ولا + +688 +00:49:43,500 --> 00:49:48,000 +مدين داين هنا الاحتياطيات مقصودة فيها الاحتياطيات + +689 +00:49:48,000 --> 00:49:51,920 +يعني ايش انا عندي فلوس بقولك ايش احتياطياتك انت + +690 +00:49:51,920 --> 00:49:54,780 +لان هتقول يعني ايش يعني التزامات داين لأ + +691 +00:49:54,780 --> 00:50:00,280 +الاحتياطيات يعني ما املك من مقدرات او من اموال ايش + +692 +00:50:00,280 --> 00:50:04,540 +احتياطاتنا ذهبأموال نقدية أثاث كذا كذا كل ما يتعلق + +693 +00:50:04,540 --> 00:50:08,400 +بالأصول سواء كانت أصول ثابتة أو أصول متداولة + +694 +00:50:08,400 --> 00:50:13,180 +فالبنك المركزي يحتفظ باحتياطيات السلطة النقدية + +695 +00:50:13,180 --> 00:50:16,960 +السلطة الوطنية ايش احتياط السلطة الوطنية؟ قد يكون + +696 +00:50:16,960 --> 00:50:22,460 +لديها ذهب قاعدة هذا الاحتفاظ هو اللي من خلاله يقوم + +697 +00:50:22,460 --> 00:50:26,700 +البنك المركزي بإصدار النقد كلما كان البنك المركزي + +698 +00:50:26,700 --> 00:50:30,660 +لديه احتياطياتكبيرة من الذهب أو من العملات + +699 +00:50:30,660 --> 00:50:34,620 +الأجنبية أو اذنوات الخزانة الأجنبية يقوم مقابله + +700 +00:50:34,620 --> 00:50:37,500 +بإصدار النقد اللي بتم من خلوصاته لأن يكون فيه + +701 +00:50:37,500 --> 00:50:40,980 +معادلة لا يجوز إصدار نقد أكتر من وجود احتياطات + +702 +00:50:40,980 --> 00:50:46,020 +ليش؟ البنك المركزي اليوم بيصدروا عملة فرضا وضخ في + +703 +00:50:46,020 --> 00:50:49,820 +السوق كمية عملة كبيرة وماعندوش مقابلها احتياطيات + +704 +00:50:49,820 --> 00:50:53,520 +من عملات أجنبية هنا اتفقنا على أن هذا بيسموا إيش + +705 +00:50:53,520 --> 00:50:57,920 +إصدار بتضخمهل البرك المركزي لوحد مع عملة الان + +706 +00:50:57,920 --> 00:51:02,180 +وطنية وحاب يرجع العملة تاني؟إلى البنك المركزي هل + +707 +00:51:02,180 --> 00:51:04,500 +البنك المزغي قادر على أنه يرجع العمل إليك ويرجع + +708 +00:51:04,500 --> 00:51:08,340 +عملك الأساسية لأ لإن كمية مخزونه من العمل الأجنبية + +709 +00:51:08,340 --> 00:51:12,920 +هي أقل من إيه من النقد المصدر وبالتالي التوازن + +710 +00:51:12,920 --> 00:51:16,500 +عنصر التوازن مش موجود من هنا بصير تضخم لكن ويكون + +711 +00:51:16,500 --> 00:51:21,300 +فيه توازن من يحمل النقد الوطني يستطيع أن يقوم + +712 +00:51:21,300 --> 00:51:24,500 +باستبدال ما لديهم النقد الوطني لدى البنك التجاري + +713 +00:51:24,500 --> 00:51:28,860 +أو البنك المركزي بكل سهولة هنا هنحافظ على القوة + +714 +00:51:28,860 --> 00:51:32,470 +الشرائية لوحدة النقديعني يوم انت معاكي اجهزة في + +715 +00:51:32,470 --> 00:51:35,750 +فلسطين فرضا او الدنا أردني تقوله خد يا بنك مركزي + +716 +00:51:35,750 --> 00:51:39,710 +الدنا أردني تبعك و اعطيني مقابله الدولار اذا فعلا + +717 +00:51:39,710 --> 00:51:43,190 +وفرلك هذه المسألة و بكون فيه ثقة الدنا أردني بحافظ + +718 +00:51:43,190 --> 00:51:46,370 +على استقراره لكن لما تلاقي ال بنك بقولك خد هذه + +719 +00:51:46,370 --> 00:51:49,690 +الدنار و رجعني الدولار اقولك ماعنديش أصبحيش مصير + +720 +00:51:49,690 --> 00:51:53,370 +في قوة الدنا أردني؟ هطلع بطن قبض و من هنا هو سبب + +721 +00:51:53,370 --> 00:51:58,350 +تراجع قيمة العملات ليه؟ لأن ال بنك المركزيغير قادر + +722 +00:51:58,350 --> 00:52:02,710 +على الوفاء بقيمة العملات اللي أصدرها مقابلها عملات + +723 +00:52:02,710 --> 00:52:06,390 +إيه أجنبية أو احتياطيات من الذهب أو ما شبه ذلك + +724 +00:52:06,390 --> 00:52:10,190 +البنك + +725 +00:52:10,190 --> 00:52:12,830 +المركز أيضا يقوم بتقديم المشورة المالية + +726 +00:52:12,830 --> 00:52:18,940 +والاقتصادية للسلطة الوطنيةتخطيط اقتصادي مشهورة في + +727 +00:52:18,940 --> 00:52:23,360 +موضوع معين، كيف نخطط لسياسة إصدار نقد، كيف نخطط + +728 +00:52:23,360 --> 00:52:26,680 +لإنشاء مشروعات أو التبادل التجاري أو عملية + +729 +00:52:26,680 --> 00:52:29,940 +الاستراد والتصيير، أي مشهورة بتلزم أيه من أعمال + +730 +00:52:29,940 --> 00:52:33,880 +السلطة الوطنيةالقيام بوظيفة الوكيل المالي للسلطة + +731 +00:52:33,880 --> 00:52:37,120 +داخل فلسطين و خارج فلسطين طبعا ما ينطبق هنا كوظيفة + +732 +00:52:37,120 --> 00:52:40,300 +للبنك المركزي في فلسطين لأي بنك مركزي هو أساسا + +733 +00:52:40,300 --> 00:52:44,100 +مستوحاه و مصطقاه من أي أنشطة للبنك المركزي مش ده + +734 +00:52:44,100 --> 00:52:46,640 +في العالم يعني مش احنا حاجة جديدة بس ما يقوم + +735 +00:52:46,640 --> 00:52:49,740 +بالبنك المركزي من أنشطة هنا هي أساسا جزء من + +736 +00:52:49,740 --> 00:52:55,850 +الأنشطة اللي بأي بنك مركزي في أي دولة كانتطبعا ضمن + +737 +00:52:55,850 --> 00:53:00,150 +الأعمال اللي بيقوم فيها البنك المركزي العمل كمقرض + +738 +00:53:00,150 --> 00:53:04,190 +للمصارف المرخصة ومؤسسات الإقراض و الشركات المالية + +739 +00:53:04,190 --> 00:53:09,290 +ومراقبتها بما يكفل سلامة مراكزها المالية أيضا ضمن + +740 +00:53:09,290 --> 00:53:13,690 +الأنشطة تنظيم مهنة الصرفة يعني الصيرفة بتعرف أن في + +741 +00:53:13,690 --> 00:53:18,010 +عندي الصيرفة بمفهوم واسع تشمل مصارف زائد الصرفين + +742 +00:53:19,160 --> 00:53:22,800 +الصرافي اللي بنشوفهم دولة في أكتر من مكان هدولة + +743 +00:53:22,800 --> 00:53:26,520 +بيخضعوا لرقابة البنك المركزي و أي واحد بيفتح مكان + +744 +00:53:26,520 --> 00:53:30,160 +للصرافة يجب أن يخضع لمراقب و عنده ترخيص من البنك + +745 +00:53:30,160 --> 00:53:34,480 +المركزي ليه؟ لأن هو أساسا عنده بزاو المهنة تعتبر + +746 +00:53:34,480 --> 00:53:39,420 +جزء من النشاط المصرفي ضمن الأنشطة المصرفية إيه؟ + +747 +00:53:39,420 --> 00:53:42,580 +احنا الأنشطة المصرفية احنا لدينا 13 قسم أو 13 نشاط + +748 +00:53:42,580 --> 00:53:45,200 +من الأنشطة المصرفية من ضمن عملية بيع و شراء + +749 +00:53:45,200 --> 00:53:48,730 +العملاتتروح البنك الآن معاك الدولار بتاخد بدله + +750 +00:53:48,730 --> 00:53:54,570 +الدنار أو العكس هو جزء من نشاط المصرفي أيضا اللي + +751 +00:53:54,570 --> 00:53:58,510 +بدي يقوم بعمل الصرافة جزء من نشاطه لكن لو توسع + +752 +00:53:58,510 --> 00:54:02,910 +نشاط هذا الشخص الصراف وقام بقبول وداع هل هذا عمل + +753 +00:54:02,910 --> 00:54:10,140 +صح؟ لا يجوز لأن الجهة المختصة بقوال وداع مين؟بكون + +754 +00:54:10,140 --> 00:54:15,320 +هذا الصرف انتحى لشخصية البنك دون أن يحصل على ترخيص + +755 +00:54:15,320 --> 00:54:18,980 +وبالتالي بيكون في هذه الحالة وقع أوقع نفسه في + +756 +00:54:18,980 --> 00:54:23,160 +مشكلة كبيرة ومخالفة تؤدي إلى إقفال محله ومشاكل + +757 +00:54:23,160 --> 00:54:26,280 +كتيرة وبتعرف كتير مشاكل الصرفين كانت موجودة كتير + +758 +00:54:26,280 --> 00:54:30,390 +بعض الصرفين كان يقبل ودائع من الناسطبعا الناس + +759 +00:54:30,390 --> 00:54:32,730 +تطمأنقلهم ويقولك بدل ما حطوا في البنك واتعالى اسحب + +760 +00:54:32,730 --> 00:54:35,330 +الفلوس وصير فيهم أهم عقبات كانوا ضبع ضمالهم لدى + +761 +00:54:35,330 --> 00:54:38,750 +الصرافين ومن هنا ظهرت مشكلة انه كيف الصراف ياخد + +762 +00:54:38,750 --> 00:54:41,890 +أموال وبالتالي أدى في نهاية .. في نهاية ان الصراف + +763 +00:54:41,890 --> 00:54:45,410 +يتعثر وغير قادر على سداد الأموال أو هو تلاعب + +764 +00:54:45,410 --> 00:54:49,050 +بالأموال بطريقة معينة وكان نتيجتها خسارة لأموال + +765 +00:54:49,050 --> 00:54:50,690 +المجتمع أو أفراد المجتمع + +766 +00:54:56,480 --> 00:55:00,780 +طبعا هناك وظيفة مهمة جدا للبنك المركزي و هي وظيفة + +767 +00:55:00,780 --> 00:55:06,320 +الإشراف و الرقابة على المصارف و هي نشاط متميز يقوم + +768 +00:55:06,320 --> 00:55:09,620 +به البنك المركزي في الرقابة و الإشراف على البنوك + +769 +00:55:09,620 --> 00:55:14,310 +بشكل عاملأن في غياب دور الرقابة والإشراف المصرفي + +770 +00:55:14,310 --> 00:55:18,530 +على البنوك سنجد أنفسنا الآن احنا هذه بلوك تعمل وفق + +771 +00:55:18,530 --> 00:55:23,910 +طريقة مخالفة للأنظمة والضوابط والمنشورات اللي + +772 +00:55:23,910 --> 00:55:26,970 +بصدرها البنك المركزي وبتالي هذا يعرض أموال المجتمع + +773 +00:55:26,970 --> 00:55:34,630 +عليه للخطر طيبتوا + +774 +00:55:34,630 --> 00:55:39,810 +ولا ايه؟ مقولة؟ ليش؟ لسه بدها شويةخلّيني أكتر من + +775 +00:55:39,810 --> 00:55:43,830 +حبابي الأسئلة كده نشوف .. نغيّر ال .. طريقة الجو + +776 +00:55:43,830 --> 00:55:48,410 +شوية احنا طبعا هذا كله تمهيد للمحاضرات العملية + +777 +00:55:48,410 --> 00:55:52,470 +ماتش جدش أعصاكم جدود ليش بس يلا مين عنده عايز + +778 +00:55:52,470 --> 00:55:59,710 +يسأل؟ فضل أسألهم مافيش ولا سؤال؟ الآن البنوك اللي + +779 +00:55:59,710 --> 00:56:05,090 +عندنا في بنوك تجارية خلّيني أبعد ال fresh شوية كده + +780 +00:56:05,090 --> 00:56:09,710 +إيش البنوك اللي عندنا الآن؟ في عندنا بنوك تجارية؟و + +781 +00:56:09,710 --> 00:56:14,210 +في عندى حاجة اسمها بنوك تنمية واستثمار وفي بنوك + +782 +00:56:14,210 --> 00:56:18,230 +تجارية اسلامية وفي مؤسسات قراطة فالجهاز المصرفى + +783 +00:56:18,230 --> 00:56:21,010 +بيكون بنوك تجارية ايش معناته تجارية؟ يعني البنوك + +784 +00:56:21,010 --> 00:56:23,850 +التجارية المميزة عن البنوك الاخر من أنواع اخرى من + +785 +00:56:23,850 --> 00:56:30,010 +البنوك ان هذه البنوك تقبل ودائع قصيرة الأجل هي + +786 +00:56:30,010 --> 00:56:33,350 +قصرة الأجل يعني انا مواطن باجي اود عمالي في ال + +787 +00:56:33,350 --> 00:56:37,630 +bankإداء الموال في البنك هذي هتكون يطورة أو وديعة + +788 +00:56:37,630 --> 00:56:41,890 +قصيرة أجل ولا متوسطة ولا طويلة؟ الأصل هنا أيش؟ + +789 +00:56:41,890 --> 00:56:44,530 +قصيرة الأجل، أيش معنى قصيرة الأجل يعني؟ يعني مدتها + +790 +00:56:44,530 --> 00:56:48,390 +أقل من سنة طب لو واحد اجي على البنك قالك أحط وديعة + +791 +00:56:48,390 --> 00:56:51,450 +لمدة عشر سنوات، البنك هيقوله لأ؟ لأ، مش هيقوله لأ، + +792 +00:56:51,450 --> 00:56:54,590 +بس الأصل أن هذه الوداعة البنك يتعامل معها كأنها + +793 +00:56:54,590 --> 00:56:58,330 +وداعة قصيرة الأجلطب لما يكون البنك بياخد وداع + +794 +00:56:58,330 --> 00:57:01,610 +قصيرة الأجل يقبل وداع قصيرة الأجل يطرح لما بده + +795 +00:57:01,610 --> 00:57:06,770 +يقرض .. بديه قرض طويل الأجل ولا قصير الأجل؟ ليش؟ + +796 +00:57:06,770 --> 00:57:10,730 +بشأن يكون فيه توازن إذا اختلى الميزان هذا البنك + +797 +00:57:10,730 --> 00:57:15,450 +عرض نفسه لو مشكلة إيه؟ السيولة لإن هو بياخد وداع + +798 +00:57:15,450 --> 00:57:19,610 +قصيرة الأجل بده يقرض بشكل قصير الأجل طب مع نزلك + +799 +00:57:19,610 --> 00:57:22,410 +البنك مابتعطيش وقراض لمدى السنة أو سنتين أو تلاتة + +800 +00:57:22,410 --> 00:57:27,590 +بتعطي لكن بتخش في نص المخاطرةفالبنك هنا يجب أن + +801 +00:57:27,590 --> 00:57:32,930 +يعمل مواءمة وموازنة بين طبيعة وداعه وبين طبيعة + +802 +00:57:32,930 --> 00:57:36,490 +الاستثمار بهذه الودايع هناك أفراد كتير بيحطوا + +803 +00:57:36,490 --> 00:57:39,690 +وداعهم في البنك سنة، سنتين، تلاتة، خمسة هو البنك + +804 +00:57:39,690 --> 00:57:44,390 +اللي بيعطيه فرصة ومرونة أن يستثمر المال بشكل أوسع + +805 +00:57:44,390 --> 00:57:49,950 +أو بشكل أطول من الوداع قصيرة العجل بنوك التنمي هو + +806 +00:57:49,950 --> 00:57:53,950 +الاستثمار طبيعة الودايع المتعلقة بها طوالة العجل + +807 +00:57:55,660 --> 00:57:57,780 +يعني واحد عنده أعمال كتير بيحطها في بنك زي كده + +808 +00:57:57,780 --> 00:58:02,780 +وبتالي لما يكون وديعة طويلة الأجل الصاحب الوديعة + +809 +00:58:02,780 --> 00:58:07,400 +بيستفيد معدل فائدة أكتر من الوديعة القصيرة الأجل + +810 +00:58:07,400 --> 00:58:12,540 +لأنه بيكون عنصر المخاطر تبعها إيه؟ عالي، مظبوط إيش + +811 +00:58:12,540 --> 00:58:15,580 +بنوك الإسلامية؟ فعندي مجموعة بنوك غير بنوك + +812 +00:58:15,580 --> 00:58:19,540 +التجارية وبنوك الاستثمار في بنوك إسلامية وعنا عدد + +813 +00:58:19,540 --> 00:58:23,730 +بنوك إسلامية في فلسطين بيقول كم بنك عندناواحد بنك + +814 +00:58:23,730 --> 00:58:26,410 +الإسلام الفلسطيني والبنك إيش؟ العرب .. ال .. + +815 +00:58:26,410 --> 00:58:31,170 +الإسلام العربي وفيه كان فيه بنك أقفل أبواب وليه + +816 +00:58:31,170 --> 00:58:35,930 +بنك الأقصى الإسلامي أقفل أبواب لمدة أخيرة كان عنده + +817 +00:58:35,930 --> 00:58:40,310 +نافذة .. نافذة إسلامية ضمن البنك التجاري وقفلها + +818 +00:58:40,310 --> 00:58:43,230 +وباحل بنك الإسلام الفلسطيني بس هو عالي سجل لها دى + +819 +00:58:48,850 --> 00:58:53,950 +في بنوك عقارية طبيعة عملها بيكون مختصة بعمليات بيع + +820 +00:58:53,950 --> 00:59:01,510 +و شراء العقارات أو تمويل العقارات البنك التجاري لا + +821 +00:59:01,510 --> 00:59:05,430 +يجوز انه تمويل عقارات لأنه في مخاطرة عالية البنك + +822 +00:59:05,430 --> 00:59:09,750 +الإسلامي ممكن يموّل عقارات لأن طبيعة العمل البنك + +823 +00:59:09,750 --> 00:59:12,290 +الإسلامي يقوم على شراء و بيع السلعة و من ضمنها + +824 +00:59:12,290 --> 00:59:13,070 +العقارات نفسها + +825 +00:59:17,520 --> 00:59:19,240 +أحنا بالطريقة العادية ان شاء الله خلصنا الفصل + +826 +00:59:19,240 --> 00:59:25,940 +الأول خلاص؟ تعبت كتير؟ طب بدأ أسألكوا كده حد بقول + +827 +00:59:25,940 --> 00:59:31,040 +إيش أهم وظائف البنك التجاري؟ قبول الوداع .. قبول + +828 +00:59:31,040 --> 00:59:36,480 +الوداع، اتنين منح الإئتمان تخيليني من الآن نحفظك + +829 +00:59:36,480 --> 00:59:39,960 +بتاعي بصطلحي ندر قبول الوداع ومنح الإئتمان + +830 +00:59:39,960 --> 00:59:43,360 +الإئتمان إيش معناه كلمة دي إئتمان؟ ما معناه كلمة؟ + +831 +00:59:43,360 --> 00:59:50,820 +إيش؟منح لأجل طيب إيش يعني قروط إيش كمان تاني سلف + +832 +00:59:50,820 --> 00:59:56,580 +إيش كمان تالت السحب عشان نشوف هذه عملية عرضية + +833 +00:59:56,580 --> 01:00:01,620 +مؤقتة و هي شاذة لكن موجودة في العمل خاصة من + +834 +01:00:01,620 --> 01:00:04,740 +الكنبيلات أصبح أهم عنصر من عناصر + +835 +01:00:06,890 --> 01:00:11,150 +الاتثارات التمانية منح القروض اتنين منح السلف + +836 +01:00:11,150 --> 01:00:15,750 +تلاتة خصم الكمبيوترات في واحدة رابعة مهمة جدا اللي + +837 +01:00:15,750 --> 01:00:23,090 +هي ايه الحسابات الجارية المدينة وليش تسميناها + +838 +01:00:23,090 --> 01:00:25,430 +حسابات .. خدي الطلبات معناها قبل شوية ليش اسمها + +839 +01:00:25,430 --> 01:00:30,410 +الحسابات الجارية المدينة لأن طبيعة الحساب من بداته + +840 +01:00:30,410 --> 01:00:34,990 +مدين زي أنتوا كبنك مثلا أقولكوا والله افتحلي حساب + +841 +01:00:34,990 --> 01:00:40,180 +جاري مدينةحساب جاري مدين يعني أنت بتعطيني ثقف تقول + +842 +01:00:40,180 --> 01:00:43,740 +والله هنعطيك حساب جاري مدين ثقفه 100 ألف دينار + +843 +01:00:43,740 --> 01:00:50,720 +يعني إيه الحق أسحب مبالغ من هذا الحساب مايزيدش + +844 +01:00:50,720 --> 01:00:54,440 +رصيده عن 100 ألف لكن مت أسحب أسحب مرة واحدة أنا حر + +845 +01:00:55,310 --> 01:00:59,750 +ممكن أسحب و أودع أسحب و أودع إنما في جميع الأحوال + +846 +01:00:59,750 --> 01:01:04,290 +يكون الرصيد الحسابي دائما مدين لأن بسحب كتير و + +847 +01:01:04,290 --> 01:01:07,350 +بودع أقل فدائما الحساب إيش بالمي نصب إيش و اضعه + +848 +01:01:07,350 --> 01:01:11,770 +دائما مدين الحساب المكشوف مختلف عن حساب الجار مدين + +849 +01:01:11,770 --> 01:01:17,370 +الحساب المكشوف اللي حكيته عنه قبل شوية هو حساب جار + +850 +01:01:17,370 --> 01:01:21,850 +دائم طبيعته لكن قلب إلى مكشوفزي ما نقول ليش مثلا + +851 +01:01:21,850 --> 01:01:24,390 +انا عندى الرصيد .. انا .. انا عميل عندكوا وعندى + +852 +01:01:24,390 --> 01:01:27,070 +الرصيد تقريبا اقول فيه حوالى مثلا مية دينار + +853 +01:01:27,070 --> 01:01:32,690 +سحبتوله مش مية سحبتوله مية وعشرة أصبح العشرة يعتبر + +854 +01:01:32,690 --> 01:01:36,170 +ايه؟ أكتر من الرصيد الموجود .. السحب المكشوف .. + +855 +01:01:36,170 --> 01:01:39,470 +السحب المكشوف هو نفس الحساب الطبيعته الدائنة لكن + +856 +01:01:39,470 --> 01:01:43,450 +سحبنا الفلوس منه أكترهذا بتحمل مخاطرتها مين؟ الشخص + +857 +01:01:43,450 --> 01:01:47,590 +الذي وافق لي على السحب أكتر من الرصيد عملية السحب + +858 +01:01:47,590 --> 01:01:51,470 +عن المكشوف هي عملية برفضها البنك المركزي ولكن سمحة + +859 +01:01:51,470 --> 01:01:56,210 +بإجراء عمليات السحب عن المكشوف في حدود ضيقة جدا لا + +860 +01:01:56,210 --> 01:02:01,710 +تتجاوز مدتها شهر خلال شهر إذا ما اتطاش الحساب هذا + +861 +01:02:01,710 --> 01:02:05,510 +هيحسب من قام بعملية تمكين العميل من السحب عن + +862 +01:02:05,510 --> 01:02:08,680 +المكشوفطبعا السعر اللي ماكشوف بظهر رصيده دائما كده + +863 +01:02:08,680 --> 01:02:12,420 +بلون مميز لون أحمر مشان يعطي ايه كده flash سريع + +864 +01:02:12,420 --> 01:02:14,320 +على انه في هناك مشكلة معينة + +865 +01:02:18,770 --> 01:02:22,270 +المحاضرة جاي ان شاء الله لأ ما نخلص ناشط سنة بس + +866 +01:02:22,270 --> 01:02:29,870 +هنتكلم عن الفصل التاني و بعد كده ان شاء الله هي .. + +867 +01:02:29,870 --> 01:02:32,910 +كان يوم الأحد بنحاول نبدأ كده في الفصل التالت + +868 +01:02:32,910 --> 01:02:36,150 +دلوقتي نشاط الخزينة و هو الجزء العامل لالموضوع بس + +869 +01:02:36,150 --> 01:02:39,450 +ماعليش بشكل سريع بنعطي فكرة .. المحاضرة الجاية + +870 +01:02:39,450 --> 01:02:42,630 +هتكون الفكرة هذه أنه الآن لازم نعرف العمل المصرفي + +871 +01:02:43,480 --> 01:02:47,540 +بختلف عن العمل اللى موجود .. العمل المحاسب المصرفى + +872 +01:02:47,540 --> 01:02:51,000 +عن العمل اللى موجود فى الشركات ولان فصاعدا نقاط + +873 +01:02:51,000 --> 01:02:53,920 +الحكاية انها لان اهتموا فىها شوية لو كنا نشتغل + +874 +01:02:53,920 --> 01:02:56,320 +احنا فى شركة من الشركات كنتوا فى شركة من الشركات + +875 +01:02:56,320 --> 01:02:59,740 +كان عندنا مجموعة محاسبين بيعملوا قيود المحاسبية + +876 +01:02:59,740 --> 01:03:02,180 +بيستجلوا فى دفتر يومية و براحلوا هذا القيود ع دفتر + +877 +01:03:02,180 --> 01:03:06,060 +ياش قالوا استاذ العام هذا الكلام اللى نجده فى + +878 +01:03:06,060 --> 01:03:13,730 +البنوكبهذا الشكل المتعارف عليه في الشركات لأنه + +879 +01:03:13,730 --> 01:03:17,250 +المصرف كل قسم من أقسام المصرف له نشاط مختلف عن + +880 +01:03:17,250 --> 01:03:20,310 +نشاط الآخر يعني نجمه يحاسب مثال انت مثلا بنك + +881 +01:03:20,310 --> 01:03:24,050 +فلسطين هنا قسم الخزينة وهنا قسم الحسابات التجارية + +882 +01:03:24,050 --> 01:03:29,050 +الخزينة إيش طورها؟ عملية قبض أموال ودفع الأموال + +883 +01:03:29,050 --> 01:03:33,870 +للآخرين أصبحت تقبض وتدفع الأموالالحسابات الجارية + +884 +01:03:33,870 --> 01:03:38,230 +ويوظفتهم ويفتح حسابات جارية ويرصدوا رصيد حساب + +885 +01:03:38,230 --> 01:03:44,590 +العميل بعد عملية السحب أو عملية الإضافة باجي أنا + +886 +01:03:44,590 --> 01:03:48,430 +كعميل على قسم الخزينة فرضا بيعطيه شيك بقول اتفضل + +887 +01:03:48,430 --> 01:03:52,350 +هي الشيك يعطيني فلوسي بسحبني قسم الخزينة بعد ما + +888 +01:03:52,350 --> 01:03:55,970 +اتأكده الشيك من ناحية الشكلية صحيح من ناحية + +889 +01:03:55,970 --> 01:04:00,330 +الموضوعية صحيح ايش ناحية الموضوعية؟إنه في رصيد في + +890 +01:04:00,330 --> 01:04:05,630 +حسابي يغطي قيمة الشيك اتنين إنه التوقيع اللي موجود + +891 +01:04:05,630 --> 01:04:09,670 +على الشيك هذا كده بهذا شكل هو مطابق لنفس نموذج + +892 +01:04:09,670 --> 01:04:12,690 +التوقيع اللي معتمد عند البنك في نموذج التوقيع + +893 +01:04:12,690 --> 01:04:16,650 +المعتمد أساسا بيعطيني قيمة الشيك أصبح الخزينة + +894 +01:04:16,650 --> 01:04:21,450 +دورها رصدت عمليات القبض و عمليات الدفع إيش قسم + +895 +01:04:21,450 --> 01:04:23,910 +الحسابات دي؟ هل بيقدر يعمل قيد لقسم الخزينة؟ مقدرش + +896 +01:04:23,910 --> 01:04:27,740 +يعمل قيدلأن هو في دوره قبض، طب ماهي الطرف التاني + +897 +01:04:27,740 --> 01:04:31,060 +من القيد؟ مين اتأثر من قيدها؟ الطرف التاني مين؟ + +898 +01:04:31,060 --> 01:04:34,100 +الحساب الجاري العميل، مش مسئولية هو، مسئولية قسم + +899 +01:04:34,100 --> 01:04:38,300 +تاني أصبح لقى القيد المحاسبي قسم الخزينة غير قادر + +900 +01:04:38,300 --> 01:04:42,520 +على عمل قيد محاسبي هدخلها في شركات، شركات محاسبة + +901 +01:04:42,520 --> 01:04:46,480 +يعمل قيد محاسب لحاله، للكل، عن كل شركة قسم الخزينة + +902 +01:04:46,480 --> 01:04:50,510 +هنا دوره فقط يثبت أن الخزينة دخلها أمواليثبت + +903 +01:04:50,510 --> 01:04:54,490 +الخزينة خرج منها أموال أصبح بتلاقي إيش؟ أن طرف + +904 +01:04:54,490 --> 01:04:57,230 +القيد المحاسب ممتوفر في قسم الخزينة لما الخزينة + +905 +01:04:57,230 --> 01:04:59,870 +تقبض أموال يا طول الخزينة بتكون في موقع المدينة + +906 +01:04:59,870 --> 01:05:05,350 +ولا الدائن؟ مدينة قبضت أموال أصبح الخزينة ال bank + +907 +01:05:05,350 --> 01:05:10,210 +مدينة دفعت الخزينة أموال أصبح صير دائن هل بيصير + +908 +01:05:10,210 --> 01:05:16,260 +نعمل قيد مفرد؟ مظبطش لازم نعمل قيد إيش؟ مزدوجالعمل + +909 +01:05:16,260 --> 01:05:20,580 +اليوم بتاع قسم الخزينة بتتم تجميعه وضبطه في يوميات + +910 +01:05:20,580 --> 01:05:26,300 +وسجلات محددة وارساله إلى محاسب مركزي المحاسب + +911 +01:05:26,300 --> 01:05:30,750 +المركزي يدوره يعمل القيد المحاسبي لكل البنككل + +912 +01:05:30,750 --> 01:05:34,130 +أنشطة البناء الخزينة سلمت في نهاية اليوم عملها عند + +913 +01:05:34,130 --> 01:05:37,370 +المحاسب المركزي قسم الحسابات الجارى اللى اتأثر + +914 +01:05:37,370 --> 01:05:40,590 +بعملية دفع الأموال أو قبض الأموال اللى هو إيش + +915 +01:05:40,590 --> 01:05:44,830 +بقابله الحساب الجارى العميل لما أنا أدفع أموالي في + +916 +01:05:44,830 --> 01:05:49,190 +الخزينة إيش مصير في الحساب الجارى؟ هزيت أنا استحبت + +917 +01:05:49,190 --> 01:05:52,210 +أموال من حسابي عن طريق الخزينة إيش مصير في رصيد + +918 +01:05:52,210 --> 01:05:57,130 +حسابي؟ هينقصفي الحالة هذه هيتأثر الطرف التاني من + +919 +01:05:57,130 --> 01:05:59,990 +القيد اللي هو قسم الحسابات التجارية اللي بتولّى + +920 +01:05:59,990 --> 01:06:04,770 +عمله قسم الحسابات التجارية في هذه الحالة هذا القسم + +921 +01:06:04,770 --> 01:06:10,130 +يقوم بزيادة رصيد الحساب التجاري أو خفض رصيد الحساب + +922 +01:06:10,130 --> 01:06:13,490 +التجاري وبيعمل يوميات وبيعمل مستندات وقيودات + +923 +01:06:13,490 --> 01:06:16,770 +محاسبية وبيعمل هذا القيد المحاسبي اللي هو مفرد + +924 +01:06:16,770 --> 01:06:20,430 +بدون يكون قيد مزدوج وبيسلم كل هذا العمل لقسم + +925 +01:06:20,430 --> 01:06:24,530 +المحاسبة المركزيةقسم المحاسبة المركزية هنا بتتقابل + +926 +01:06:24,530 --> 01:06:28,330 +عنده كل أنشطة الأقسام وبيقوموا عمل قيد مركزي من + +927 +01:06:28,330 --> 01:06:32,490 +مذكورين إلى مذكورين بنهاية عمل كل يوم احنا ان شاء + +928 +01:06:32,490 --> 01:06:35,230 +الله مش هنعمل قيد من مذكور إلى مذكورين لإيه؟ + +929 +01:06:35,230 --> 01:06:38,750 +هنتكلم عن كل قسم بنشاطه المستقل وإيش قيداته اللي + +930 +01:06:38,750 --> 01:06:41,570 +بتتعمل في المحاسبة المركزية وتالي احنا معانين ان + +931 +01:06:41,570 --> 01:06:45,680 +شاء اللهنتعرف عن نشاط كل قسم من أقسام البنك، إيش + +932 +01:06:45,680 --> 01:06:49,180 +بعمل، إيش مستنداته، كيف الدورة المستندية بتتم داخل + +933 +01:06:49,180 --> 01:06:52,360 +القسم، عشان نتعرف إيش العمل داخل القسم نفسه وفي + +934 +01:06:52,360 --> 01:06:55,820 +نفس الوقت هنتعرف عن القيد المركزي اللي بتتعمل وين + +935 +01:06:55,820 --> 01:07:00,880 +في المحاسبة المركزية ان شاء الله تكونوا يعني + +936 +01:07:00,880 --> 01:07:04,260 +محاضرة كده مفيدة لكوا، ان شاء الله + diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/E_tHDUYEZnk_postprocess.srt b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/E_tHDUYEZnk_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..5e46b3bc1c0bafc1b748c7a8f722524f20919f99 --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/E_tHDUYEZnk_postprocess.srt @@ -0,0 +1,3144 @@ +1 +00:00:11,840 --> 00:00:18,100 +بسم الله الرحمن الرحيم نبدأ محاضرتنا هذا اليوم + +2 +00:00:18,100 --> 00:00:26,320 +بموضوع جديد وهو محاسبة قسم الأوراق المالية محاسبة + +3 +00:00:26,320 --> 00:00:31,750 +قسم الأوراق الماليةهي المحاسبة اللى بتتم في هذا + +4 +00:00:31,750 --> 00:00:42,110 +القسم لمعالجة العمليات التي تتعلق بعدة محاور يتولى + +5 +00:00:42,110 --> 00:00:48,230 +تنفيذها هذا القسم أولا عمليات شراء وبيع الأوراق + +6 +00:00:48,230 --> 00:00:53,470 +المالية عمليات شراء وبيع الأوراق المالية هي أحد + +7 +00:00:53,470 --> 00:00:56,570 +المحاور الأساسية اللى بيقوم بها هذا القسم ويتطلب + +8 +00:00:56,570 --> 00:01:01,220 +مسئوليتهولكن يجب أن نعلم أن عملية شراء وبيع + +9 +00:01:01,220 --> 00:01:04,540 +الأوراق المالية لا يتولى البنك بنفسه، إنما يكلف + +10 +00:01:04,540 --> 00:01:10,180 +وسيط للقيام بهذا الدور، والوسيط هي عبارة عن شركات + +11 +00:01:10,180 --> 00:01:14,740 +وساطة مالية، هي التي تتولى عملية الشراء والبيع + +12 +00:01:14,740 --> 00:01:20,580 +لصالح البنكبمعنى ان فرضا احنا في بنك فلسطين حبينا + +13 +00:01:20,580 --> 00:01:24,800 +نشتري و نبيع أوراق مالية هذه الأوراق المالية ستقوم + +14 +00:01:24,800 --> 00:01:28,200 +هذه الشركة شركة الوساطة المالية بعملية الشراء + +15 +00:01:28,200 --> 00:01:34,160 +والبيع لصالح بنك فلسطين ايضا ال بنك يمكن هو ان + +16 +00:01:34,160 --> 00:01:41,470 +يكون ايضا وسيطابينه وبين الوساطة الأخرى بين عميله + +17 +00:01:41,470 --> 00:01:44,910 +والوساطة الأخرى شركة وساطة المالية في تنفيذ عمليات + +18 +00:01:44,910 --> 00:01:48,890 +لصالح العميل بمعنى أحد عملاء ال بنك يرغب في شراء + +19 +00:01:48,890 --> 00:01:52,050 +ورقة مالية أو بيع ورقة مالية يستطيع ال بنك أن + +20 +00:01:52,050 --> 00:01:55,390 +يتوسط بين العميل وشركة الوساطة المالية في تنفيذ + +21 +00:01:55,390 --> 00:01:59,690 +هذا العمل أصبح اليوم إن شاء الله هذا أحد محاور + +22 +00:01:59,690 --> 00:02:01,790 +المحاضرة تبعتنا إن شاء الله + +23 +00:02:04,960 --> 00:02:07,620 +في نقطة تانية كمان هتحدث عنها في المحاضرة بإذن + +24 +00:02:07,620 --> 00:02:12,940 +الله اللي هو عمليات صرف قسائم الأرباح والفوائد + +25 +00:02:12,940 --> 00:02:23,760 +لصالح العملاء من المعلوم أن كل شخص يستثمر أموال في + +26 +00:02:23,760 --> 00:02:27,400 +البورصة يعني في .. يعني له ساهمة في البورصة على + +27 +00:02:27,400 --> 00:02:34,660 +شكل رئيس مال يمثلها أسهم أو سنداتهذه الأوراق + +28 +00:02:34,660 --> 00:02:38,900 +المالية في نهاية الفترة الزمنية المحددة إذا كان + +29 +00:02:38,900 --> 00:02:42,520 +سهم في نهاية العام وإذا كان سند حسب الفترة المالية + +30 +00:02:42,520 --> 00:02:46,920 +تدرع عواقته السهم إيش العادل بدره يعتبر إيش فائدة + +31 +00:02:46,920 --> 00:02:51,620 +بينما السهم إيش العادل بدره يعتبر إيش ربحه فالسهم + +32 +00:02:51,620 --> 00:02:57,850 +يولد أرباحا والسند يولد فائدةمن يحمل هذا السند + +33 +00:02:57,850 --> 00:03:02,970 +ويحمل هذا السهم من حقه أن يتقاضى الربح أو الفائدة + +34 +00:03:02,970 --> 00:03:07,200 +في نهاية الفترة الزمنية المخصصةفبدل ما يتوجه هذا + +35 +00:03:07,200 --> 00:03:11,300 +الشخص إلى الشركة صاحبة الأسهم أو صاحبة السندات + +36 +00:03:11,300 --> 00:03:15,680 +ليحصل على قيمة ربح أو الفائدة ممكن يتجه إيه للبنك + +37 +00:03:15,680 --> 00:03:18,240 +الرغم من أن البنك ما لهوش علاقة بس إيه هو بيعمل + +38 +00:03:18,240 --> 00:03:21,760 +إيه بيكلف البنك بتحصيل الفوائد والأرباح وبتانه + +39 +00:03:21,760 --> 00:03:25,340 +نقطة تانية أن هذا العميل يتجه للبنك ويرطلب من + +40 +00:03:25,340 --> 00:03:28,880 +البنك تحصيل الفوائد أو الأرباح نيابة عنه من وين + +41 +00:03:28,880 --> 00:03:33,640 +هيحصلها من الشركة صاحبة هذه الأوراق نقطة تالتة في + +42 +00:03:33,640 --> 00:03:38,150 +الموضوعإن بعض الشركات التي تصدر الأوراق المالية + +43 +00:03:38,150 --> 00:03:44,450 +ترغب في عدم توجه الأشخاص الذين يحملون الكوبونات + +44 +00:03:44,450 --> 00:03:48,330 +للأرباح والفوائد بدل ما يجوا على الشركة لاستفاء + +45 +00:03:48,330 --> 00:03:52,450 +هذه الأرباح أو الفوائد الشركة تبادل من تلقاء نفسها + +46 +00:03:52,450 --> 00:03:56,790 +وبتكلف بنك أن يتولّى عملية التوزيع نيابة عن هذه + +47 +00:03:56,790 --> 00:04:00,910 +الشركة النقطة الأخيرة اللي راح نتكلم عنها إن شاء + +48 +00:04:00,910 --> 00:04:05,260 +الله عمليات الاكتتاب في الأسواقاحنا ان شاء الله + +49 +00:04:05,260 --> 00:04:07,100 +يكون محاضرتنا اليوم نقطة الأولى أو التانية أو + +50 +00:04:07,100 --> 00:04:09,840 +التالتة حسب ما يكون معانا متسع من الوقت ثم نتكلم + +51 +00:04:09,840 --> 00:04:12,540 +عن كل هذه النقاط بالتفصيل في مكانها ان شاء الله + +52 +00:04:12,540 --> 00:04:17,440 +هنرجع لموضوعنا في النقطة الأولى الان النقطة الأولى + +53 +00:04:17,440 --> 00:04:23,020 +في الموضوع اللي هو عبارة عن شراء الأوراق المالية + +54 +00:04:23,020 --> 00:04:28,800 +شراء الأوراق المالية لمحفظة البنك + +55 +00:04:33,900 --> 00:04:39,820 +خلّيني أرجع لموضوع من بدايته البنك أساسا ايه ما هي + +56 +00:04:39,820 --> 00:04:45,380 +أهم وظيفة من وظائف البنك؟ قبول الودايع أصبح البنك + +57 +00:04:45,380 --> 00:04:48,360 +أهم وظيفة عنده قبول الودايع، بنك لا يقبل ودايع + +58 +00:04:48,360 --> 00:04:53,270 +وليس لديه ودايع ليعتبر بنكالوظيفة التي تقابل مسألة + +59 +00:04:53,270 --> 00:04:56,970 +قبول الوداع هي منح الايتمان والايتمان هنا بأنواعه + +60 +00:04:56,970 --> 00:05:01,010 +الأربع الرئيسية سلف، قروض، حسابات جارية مدينة، + +61 +00:05:01,010 --> 00:05:05,570 +خاصة كيمبيالات وبيتفرع منها مسمات عديدة جدا لأن + +62 +00:05:05,570 --> 00:05:08,110 +لما يتوفر عند ال bank سيولة يعني أيه معناه؟ يعني + +63 +00:05:08,110 --> 00:05:11,790 +عنده ودايع كتيرة، نقضية يقبلها ودايع، عنده نقضية + +64 +00:05:11,790 --> 00:05:16,170 +كتيرة، عارف يبدأ يصرف بيها وماعندهوش فرص ايتمان + +65 +00:05:16,170 --> 00:05:20,190 +يصرف بيها جيدة أو مقبولة أو ذات مخاطر مثلا عادية + +66 +00:05:20,190 --> 00:05:23,230 +مقبولة عند ال bankماذا يعمل في هذه السيولة؟ هل + +67 +00:05:23,230 --> 00:05:27,470 +تبقى السيولة في البنك؟ برضه يعتبر هذا البنك مقصر + +68 +00:05:27,470 --> 00:05:30,930 +في إدارة السيولة، فإيه هيعمل؟ هيضطر يشتري أوراق + +69 +00:05:30,930 --> 00:05:35,510 +مالية عملية شراء الأوراق المالية تدخل ضمن نشاط + +70 +00:05:35,510 --> 00:05:38,870 +الأساسي البنك، ولكن هو نشاط التاني بعد منحه + +71 +00:05:38,870 --> 00:05:43,160 +الإتمامايه معنى شراء أوراق مالية؟ شراوه يعني بشتري + +72 +00:05:43,160 --> 00:05:48,140 +أسهم وسندات أسهم وسندات طبعا في أوراق مالية خلاف + +73 +00:05:48,140 --> 00:05:50,860 +الأسهم والسندات زي المشتقات المالية وعقود الخيارات + +74 +00:05:50,860 --> 00:05:53,400 +هذه مش معنين بيها الأن احنا انما هركز عن الخطوطين + +75 +00:05:53,400 --> 00:05:59,800 +هدولالسهم هو عبارة عن يحدد ملكية شخص في رأس مال + +76 +00:05:59,800 --> 00:06:03,320 +شركة، يعني فرضًا واحد منكم إله مثلا مئة سهم في + +77 +00:06:03,320 --> 00:06:07,540 +شركة التتصالات، معنى ذلك إنها تملك جزء من رأس مال + +78 +00:06:07,540 --> 00:06:10,340 +شركة الصلاة، تعتبر هي جزء من الحقوق الملكية، مكونة + +79 +00:06:10,340 --> 00:06:14,590 +حقوق الملكيةواحد إنه سند على شركة الإتصالات فرضا + +80 +00:06:14,590 --> 00:06:18,590 +يعني هذا الشخص بيكون أقرب شركة الإتصالات في نهاية + +81 +00:06:18,590 --> 00:06:23,090 +المدة المحددة إذا كانت عبارة عن أسهم ففي نهاية + +82 +00:06:23,090 --> 00:06:26,050 +السنة المالية تقوم هذه الشركة بتوزيع أرباح هذا + +83 +00:06:26,050 --> 00:06:29,850 +الربح اللي بوزعه الشركة هو من نصيب حامل السهم ولكن + +84 +00:06:29,850 --> 00:06:33,730 +صاحب السند لاتقاض أرباحا إنما يتقاض أيش فائدة + +85 +00:06:33,730 --> 00:06:36,890 +والفائدة ما أنت عارفين هي تحسب حسب أي قيمة مضربة + +86 +00:06:36,890 --> 00:06:40,890 +في السعر مضربة في المدة الزمنيةالان ناخد نقطة + +87 +00:06:40,890 --> 00:06:47,490 +الاولى ان البنك وافق على شراق اوراق مالية لمحفظته + +88 +00:06:47,490 --> 00:06:52,150 +ومعنى كلمة لمحفظته يعني لنفسه هذا المحفظة هنسميها + +89 +00:06:52,150 --> 00:06:55,890 +اما استثمارات او نسميها بنفس الاسم المحفظ لأوراق + +90 +00:06:55,890 --> 00:07:00,140 +المالية استثمارات تعني أسهم وسنتاتعندما يتوجه + +91 +00:07:00,140 --> 00:07:03,700 +البنك لشراء الأوراق المالية طبعا البنك مش هيترك + +92 +00:07:03,700 --> 00:07:07,800 +مكان عمله ولا هكلف شخص من عنده في البنك يشتري انما + +93 +00:07:07,800 --> 00:07:11,620 +هكلف شركات متخصصة في عمل شراء هذه الشركات متخصصة + +94 +00:07:11,620 --> 00:07:16,290 +حسب شركة الوساطة الماليةأحنا في القيود المحاسنة مش + +95 +00:07:16,290 --> 00:07:20,110 +هقول شركة وساطة مالية هنقول الوساطاء وبتالي تعبير + +96 +00:07:20,110 --> 00:07:25,470 +كلمة وساطاء عن تعبير عن شركة معينة تتولى مهمة + +97 +00:07:25,470 --> 00:07:29,830 +عملية شراء وبيع الأوراق المالية عند عملية الشراء + +98 +00:07:29,830 --> 00:07:34,550 +البنك هيتصل بالشركة الوسيطة بالوساطاء هقوله بالله + +99 +00:07:34,550 --> 00:07:37,470 +أنا عايز أبيع مجموعة من الأسهم لأن البنك ممكن مالك + +100 +00:07:37,470 --> 00:07:41,050 +شوية أسهم عنده هبيع مجموعة من هذه الأسهم شركة كذا + +101 +00:07:41,050 --> 00:07:47,310 +وكذا وكذاشركة الوساطة المالية أخدت المعلومات تتوجه + +102 +00:07:47,310 --> 00:07:50,130 +إلى السوق وبتحاول تكشف سوق سواء راحة السوق بشكل + +103 +00:07:50,130 --> 00:07:54,370 +ميداني أو من خلال النت تتبع نشط الأسعار وجدت أن + +104 +00:07:54,370 --> 00:07:58,830 +أسعار هذه الأسهم المطلوب بيحها تسوي كذا كذا يقوم + +105 +00:07:58,830 --> 00:08:02,050 +هذا الشركة الوسيط بتغذية البنك بالمعلومات هل ترغب + +106 +00:08:02,050 --> 00:08:04,690 +في شراء فيضوء هذه المعلومات المتوفرة عنها ولا لأ + +107 +00:08:04,690 --> 00:08:09,490 +وبيقدم النصيحة الاستشارية للبنكنفترض المانك وافق + +108 +00:08:09,490 --> 00:08:12,610 +على الشراء أصبح في هذه اللحظة اللي وافق فيها على + +109 +00:08:12,610 --> 00:08:16,930 +الشراء يقوم الوسيط بعقد صفقة الشراء صفقة الشراء + +110 +00:08:16,930 --> 00:08:21,030 +لما تعقد في هذه الحالة مع ذلك في شخص قبض و في شخص + +111 +00:08:21,030 --> 00:08:23,990 +دفع احنا بنهمنا نقضط ان هدول دائما شخص قبض و شخص + +112 +00:08:23,990 --> 00:08:28,340 +دفع مين دفع الفلوس الآن؟البنك مادفعش البنك موجود + +113 +00:08:28,340 --> 00:08:32,320 +هنا وكلفنا مين؟ كلفنا الوسيط بعملية الشراء أصبح + +114 +00:08:32,320 --> 00:08:36,540 +مين اللي دفع الفلوس؟ الوسيط أصبح نقولها عند الشراء + +115 +00:08:36,540 --> 00:08:41,500 +النقطة الأولى عند الشراء أو عقد صفقة الشراء هنعمل + +116 +00:08:41,500 --> 00:08:45,280 +قدم حسابين مين بيكون الطرف المدين و الطرف الدائن؟ + +117 +00:08:45,280 --> 00:08:48,600 +أولا نقول اللي دفع هو أيه؟ هو الوسيط أصبح من + +118 +00:08:48,600 --> 00:08:51,520 +منظورك أنت و أنت كبنك إيش يكون هذا الشخص هذا؟ + +119 +00:08:51,520 --> 00:08:55,860 +بيكون الدائن أصبح نقول هنا إلى حساب الوسطانة + +120 +00:08:58,830 --> 00:09:03,230 +الان مقابل المبلغ اللى دفعته انتوا ايش هتحفظوا + +121 +00:09:03,230 --> 00:09:06,930 +عليها على مجموعة اوراق مالية هنسميها الاستثمارات + +122 +00:09:06,930 --> 00:09:09,770 +في الاوراق المالية او بديل تانى محفظة الاوراق + +123 +00:09:09,770 --> 00:09:15,270 +المالية هنقول هنا من حساب محفظة الاوراق المالية + +124 +00:09:15,270 --> 00:09:20,090 +الف يعني اوراق مالية الان القضية اللى متكلم فيها + +125 +00:09:20,090 --> 00:09:24,680 +القيد المحاسب هو واضح طرف المدين وطرف الدائنالطرف + +126 +00:09:24,680 --> 00:09:27,240 +المديني عند الشرع محافظة الأوراق المالية و الطرف + +127 +00:09:27,240 --> 00:09:30,380 +الدائن حساب الوسطاء ليه جعلنا حساب الوسطاء دائن + +128 +00:09:30,380 --> 00:09:34,460 +لأنه دفع مبالغ نيابة عن البنك يعني في أي لحظة + +129 +00:09:34,460 --> 00:09:37,620 +الوسيط بيقولك اعطيني فلوسه انا اعطيه فلوسه في حكم + +130 +00:09:37,620 --> 00:09:43,940 +الدائن زي داينون القارب نسأل نفسنا فرضا صفقة البيع + +131 +00:09:43,940 --> 00:09:49,080 +كانت تساوي عشر تلاف دينار طب هذا الوسيط بدوا + +132 +00:09:49,080 --> 00:09:53,090 +عمولته مقابل هذا الجهد ولا لأ بده عمولتههنا جرت + +133 +00:09:53,090 --> 00:09:57,690 +العادة انه احنا لما كنا سابقا نشتري بضاعة في مبادئ + +134 +00:09:57,690 --> 00:10:00,830 +محاسبة اذا فكروا معايا شوية نشتري بضاعة مثلا + +135 +00:10:00,830 --> 00:10:05,790 +قيمتها عشر تلاف دينار و ندفع عمولة و ندفع تكلف نقل + +136 +00:10:05,790 --> 00:10:10,150 +و تكلف جمارك و تكلف و تكلف حتى تصل مكان معين كنت + +137 +00:10:10,150 --> 00:10:12,750 +هذا الأرقام كلها تتجمع و تضاف إلى المشتريات ولا + +138 +00:10:12,750 --> 00:10:17,110 +لأ؟ بالظبط ايش كنا اقول من حساب المشتريات؟الى حساب + +139 +00:10:17,110 --> 00:10:20,350 +الدائنون ايش مشتريات احنا لان هاي المحفظة + +140 +00:10:20,350 --> 00:10:24,430 +والدائنون هما الوسطى اصبح نفس الطريقة بس هنا + +141 +00:10:24,430 --> 00:10:31,270 +بننظيف على المحفظة كل التكاليف المتعلقة بشراء + +142 +00:10:31,270 --> 00:10:34,770 +الأسهم والسندات اهم هاي التكاليف عبارة عن ايه لن + +143 +00:10:34,770 --> 00:10:37,550 +تخرج الا عن العمولة فقط وبالتالي هتكون مقصورة عن + +144 +00:10:37,550 --> 00:10:40,330 +العمولة هيكون هنا محفظة اوراق منها ايش يعني يثمن + +145 +00:10:40,330 --> 00:10:49,070 +يشمل ثمن شراء الاوراق الماليةزائد عمولة الوسطى + +146 +00:10:49,070 --> 00:10:52,630 +بتلاحظوا عمولة الوسطى مش هتظهر معايا في الحساب تحت + +147 +00:10:52,630 --> 00:10:57,370 +حساب الاستاذ العام انما هتكون ضمن الرقم العام + +148 +00:10:57,370 --> 00:10:59,530 +للرقم اللي بدفعه ده يعني ان دفعت عشر تلاف دنار + +149 +00:10:59,530 --> 00:11:02,410 +وفرض ان دفعت خمسمية دنار عمولة هكون عشر تلاف و + +150 +00:11:02,410 --> 00:11:05,150 +خمسمية الو قيمة الأوراق المالية اللي اشتريتها هي + +151 +00:11:05,150 --> 00:11:08,470 +عشر تلاف و خمسمية و حساب الوسطى عشر تلاف و خمسمية + +152 +00:11:10,430 --> 00:11:14,330 +في حالة الشراء لأوراق المالية تضاف عمولة وسيط ولا + +153 +00:11:14,330 --> 00:11:18,550 +تتراح؟ تضاف عمولة وسيط دون أن يظهر لها حساب خاص + +154 +00:11:20,570 --> 00:11:23,210 +فكيف المشتريات في مبادئ المحاسبة؟ ايش كنا نقول؟ + +155 +00:11:23,210 --> 00:11:27,510 +ايش وضع في المشتريات؟ كل التكاليف المتعلقة بشراء + +156 +00:11:27,510 --> 00:11:31,750 +البضاعة زائد اي تكاليف اخرى حتى وصولها وين؟ مخازن + +157 +00:11:31,750 --> 00:11:34,070 +الشركة هيك القاعدة اللي بتشتغل عليها المبادئ + +158 +00:11:34,070 --> 00:11:37,450 +المحاسبة حتى وصولها الى مخازن الشركة بنفس الطريقة + +159 +00:11:37,450 --> 00:11:40,310 +حنضيفنا العمولة حسب المبادئ المحاسبية اللي + +160 +00:11:40,310 --> 00:11:46,390 +اتعلمناها في سنة أولى الان الوسيط بده فلوسهكلمة + +161 +00:11:46,390 --> 00:11:49,570 +وسطاء هنا بهذا الشكل مابنفعش بدون نقضية فعنده + +162 +00:11:49,570 --> 00:11:53,070 +خيارين يا اما يدفع له المبلغ نقدا او ايش تاني او + +163 +00:11:53,070 --> 00:11:56,270 +نضيف المبلغ في حساب الجاري اصلا هنعمل تسوية مع + +164 +00:11:56,270 --> 00:12:01,280 +الوسيط هنقول عند التسوية مع الوسيططب إجراء التسويب + +165 +00:12:01,280 --> 00:12:04,220 +التام كهذا لما الوسيطة عطينا الأوراق المالية نفسها + +166 +00:12:04,220 --> 00:12:06,960 +الأوراق المالية ويه لأن في حوزته هي فلما أعطينا + +167 +00:12:06,960 --> 00:12:09,940 +أوراق لإنه يعمل تسويب معاه هنقول في الحالة دي من + +168 +00:12:09,940 --> 00:12:15,800 +حساب الوسطاء خلي مدين إلى حساب الخزينة إذا دفعناه + +169 +00:12:15,800 --> 00:12:18,780 +نخدا وإذا كان قوله في حساب الجارى هنقول إلى + +170 +00:12:18,780 --> 00:12:27,860 +الحسابات الجارية خلصنا من عملية الشراء تلاحظوا + +171 +00:12:27,860 --> 00:12:32,560 +هناالنقطة المهمة في الموضوع أننا لا نخطط في عمولة + +172 +00:12:32,560 --> 00:12:37,220 +الوسيط فعمولة الوسيط في حالة الشراء تضاف إلى تكلفة + +173 +00:12:37,220 --> 00:12:43,060 +الشراء وتصبح جزء من قيمة الأوراق المالية المشترعة + +174 +00:12:43,060 --> 00:12:50,880 +الآن + +175 +00:12:50,880 --> 00:12:56,450 +هناخد المنظور التاني العكس له هذا البيعمن محفظة + +176 +00:12:56,450 --> 00:12:59,330 +البنك يعني البنك بدي بيع الأوراق المالية اللى خاصة + +177 +00:12:59,330 --> 00:13:02,270 +بيه هو نفس الكلام بس عكس الكلام ده هنقول في حالة + +178 +00:13:02,270 --> 00:13:08,710 +البيع في حالة البيع في + +179 +00:13:08,710 --> 00:13:10,690 +حالة البيع خلّيني أصور كده إيش ال scenario اللى + +180 +00:13:10,690 --> 00:13:15,650 +ممكن يحدث البنك عنده أوراق مالية الأوراق المالية + +181 +00:13:15,650 --> 00:13:19,330 +اللى بدي بيعها البنك هندخل على الموضوع شوية تتوسع + +182 +00:13:19,330 --> 00:13:24,710 +فيه تقسم إلى تلت أنواع أوراق مالية لغرض المتجرة + +183 +00:13:26,930 --> 00:13:33,670 +أوراق مالية متاحة للبيع أوراق مالية لغرض الاستحقاق + +184 +00:13:33,670 --> 00:13:39,630 +أنا معلوم أني سأتمر معكم في محاسبة متوسطة في + +185 +00:13:39,630 --> 00:13:46,430 +المحاسبة الدولية إيه معناه معيار الدولية للمحاسبة + +186 +00:13:46,430 --> 00:13:50,650 +صنفت الأوراق المالية إلى تلت أصناف واحدة منهم + +187 +00:13:50,650 --> 00:13:54,090 +المتاجرة واحدة منهم المتاحة للبيع والآخر لغرض + +188 +00:13:54,090 --> 00:13:58,560 +الاستحقاقما هو الفرق بين التلات تصنيفاتها دي؟ + +189 +00:13:58,560 --> 00:14:02,480 +أوراق مالية لغرض متاجر واضح من اسمها إنها مقصود + +190 +00:14:02,480 --> 00:14:05,720 +فيها عملية الشراء والبيع الشراء والبيع السريع + +191 +00:14:05,720 --> 00:14:09,780 +عندما يشعر ال bank بأن عملية الشراء والبيع بيحقق + +192 +00:14:09,780 --> 00:14:13,760 +له مكاسب يعني أنا ماشتري هذه البضاعة لأجل شراءها + +193 +00:14:13,760 --> 00:14:16,680 +وبيعها متى؟ طب واحد بيشتري علشان يربح، لما أشعر + +194 +00:14:16,680 --> 00:14:21,860 +النبح إيه؟ اتحسن يعني حركة الدورانة إيش بيكون؟ + +195 +00:14:21,860 --> 00:14:29,630 +سريعةمتاحة للبيع أمر مختلف شوية يعني ممكن أبيحها و + +196 +00:14:29,630 --> 00:14:33,510 +ممكن مابيحاش لكن الهدف منها أساسا هي للبيع لكن متى + +197 +00:14:33,510 --> 00:14:38,540 +أبيحها عندما أشعر أن فعلا إيراد المتحققهو عالي، + +198 +00:14:38,540 --> 00:14:41,100 +نسبته عالية، وانا هذا ما كنت هدفي من البداية، + +199 +00:14:41,100 --> 00:14:44,040 +اليوم اشتغلت بعشرة دنار، الربح صار 11، سعر السهم + +200 +00:14:44,040 --> 00:14:47,340 +صار 12، مابيحش إلا لما لاقي السعر إيه، بالنسبة ليه + +201 +00:14:47,340 --> 00:14:53,120 +مناسب، يعني بضرب، الربع بضرب التوجه في عملية البيع + +202 +00:14:53,120 --> 00:14:57,920 +عندما أشعر بأن معدل الربح مرتفع جداالاستحقاق ليس + +203 +00:14:57,920 --> 00:15:02,320 +هناك نية لبيع هذه الأوراق موجودة عندي على طولي لكن + +204 +00:15:02,320 --> 00:15:06,100 +هذا لا يمنع أنه بيح بعد فترة معينة إنما النية من + +205 +00:15:06,100 --> 00:15:09,640 +البداية في الأمد القصير والمتوسط ليس هناك نية لبيع + +206 +00:15:09,640 --> 00:15:13,320 +هذه الأوراق الان السؤال التقليد البسلكي الأوراق + +207 +00:15:13,320 --> 00:15:16,940 +المالية ماذا تحقق من إيرادات تحقق نوعين من + +208 +00:15:16,940 --> 00:15:22,440 +الإيرادات إيراد الأول عبارة عن ربح جاري أو تشغيلي + +209 +00:15:24,360 --> 00:15:29,340 +والربح التاني اسمه ربح رأس مالي يطور ايش الفرق بين + +210 +00:15:29,340 --> 00:15:35,900 +اتنين؟ ربح جاني و تشغيلي او ربح رأس مالي؟ ايش ربح + +211 +00:15:35,900 --> 00:15:39,240 +تشغيلي؟ لو انتوا ورقة بنك فلسطين، ايه لو اوراق في + +212 +00:15:39,240 --> 00:15:41,140 +شركة اتصالات، اوراق مالية، مش تلا اوراق مالية شركة + +213 +00:15:41,140 --> 00:15:44,780 +اتصالات؟في نهاية العام في شركة اتصالات ايش مطلوب + +214 +00:15:44,780 --> 00:15:48,200 +منها؟ تقوم بإعداد حسابات ختمية إعداد حسابات ختمية + +215 +00:15:48,200 --> 00:15:51,780 +هينتج عنه ايش؟ مثلا تحقيق أرباح هذه الأرباح من حق + +216 +00:15:51,780 --> 00:15:56,060 +مين؟ من حق المساهمين اللي مين مساهمين فيها؟ أحدهم + +217 +00:15:56,060 --> 00:16:00,540 +اللي هو البنك الفلسطيني فمن حقه ياخد جزء من الربح + +218 +00:16:00,540 --> 00:16:02,880 +اللي موجودة بتولد الشركة اتصالات هذا يسمى ربح + +219 +00:16:02,880 --> 00:16:06,500 +تشغيل، ربح جاري اللي بتولد ربح كل سنة لأن وجود هذه + +220 +00:16:06,500 --> 00:16:09,400 +ورقة تولد أرباح، هذه الأرباح الجارية طب ماهيش + +221 +00:16:09,400 --> 00:16:12,760 +الربح الرأسمالي؟الربح الرأسمالي ناتج عن تغيير في + +222 +00:16:12,760 --> 00:16:15,980 +قيمة الأصول، هو اللي بتتعامل إليك؟ ماشي، هو كلام + +223 +00:16:15,980 --> 00:16:19,880 +صحيح، ناتج عن التغير في قيمة الأصول، طب لو بعت هذا + +224 +00:16:19,880 --> 00:16:23,950 +الأصل أنا، هنا بتحقق ربح رأسماليفالربح الرئاسمالي + +225 +00:16:23,950 --> 00:16:29,070 +هو التغير في قيمة الأصل بسبب اختلاف سعره يوم شراءه + +226 +00:16:29,070 --> 00:16:33,030 +عن يوم تاريخ بيعه طبعا في معوامل كثيرة في السوق + +227 +00:16:33,030 --> 00:16:38,210 +سواء عوامل الطلب عوامل التي ترجع لكفاءة الشركة عدة + +228 +00:16:38,210 --> 00:16:40,590 +عوامل وبتقلي مثلا اليوم تشتري السهم مثلا ب 10 + +229 +00:16:40,590 --> 00:16:45,770 +دينارسهم شركة مثلا الاتصالات ب 10 دينار ممكن بعد + +230 +00:16:45,770 --> 00:16:49,690 +فترة بعد سنة يصير سعر السهم كام 15 أصبح من 10 إلى + +231 +00:16:49,690 --> 00:16:54,270 +15 يعتبر ربح رأس مالي يعني لما أبيع الورقة المالية + +232 +00:16:54,270 --> 00:16:58,130 +أو أحسب أيش مكاسب هذه الورقة المالية يعتبر هذا ربح + +233 +00:16:58,130 --> 00:17:01,850 +رأس مالي بينما الربح الحجاري هو الربح اللي بتوزع + +234 +00:17:01,850 --> 00:17:07,070 +الشركة من صاحبة الأوراق المالية طب في حالة البيع + +235 +00:17:07,070 --> 00:17:12,030 +الآن نصور مع بعض كم تتم عملية البيعالبنك هيتصل + +236 +00:17:12,030 --> 00:17:14,930 +بالوسيط، هيقولوا عندي أوراق مالية عايز أبيحها + +237 +00:17:14,930 --> 00:17:20,750 +الوسيط هيستكشف الأسعار في السوق المالي ويزود البنك + +238 +00:17:20,750 --> 00:17:25,890 +بالمعلومات البنك قالوا اعقل صفقة البيع لأن أصبح + +239 +00:17:25,890 --> 00:17:29,450 +الوسيط اللي في السوق المالي باع الورقة المالية + +240 +00:17:29,450 --> 00:17:32,350 +أصبح فلوسكوا أنتوا كبنك بتاعة ورقة تاعتكوا عند مين + +241 +00:17:32,350 --> 00:17:35,330 +لأ أنا موجودة؟ عند الوسيط أصبحيش ما نخلي الوسيط من + +242 +00:17:35,330 --> 00:17:40,870 +نظرنا؟من مول دائن واحد يبيع فلوسك و فلوسك عنده + +243 +00:17:40,870 --> 00:17:43,130 +يخليه دائن كمان مش هو لو كانت فلوسك مرة تانية مش + +244 +00:17:43,130 --> 00:17:49,450 +مكون مدين اصبح فعلا مهنقل من حساب الوسطاء جعلنا + +245 +00:17:49,450 --> 00:17:53,930 +دائن مدين اسم جعلنا مدين وسطاء طيب الى حساب ايه + +246 +00:17:53,930 --> 00:18:00,630 +الى حساب محفظة الأوراق المالية طبعا محفظة الأوراق + +247 +00:18:00,630 --> 00:18:05,610 +المالية هي هتخفض قيمتها بقيمة الجزء المباع من هذه + +248 +00:18:05,610 --> 00:18:06,690 +الأوراق المالية + +249 +00:18:09,550 --> 00:18:15,630 +هنا بدنا نرجع نفهم في قضية العمولة الان لما الوسيط + +250 +00:18:15,630 --> 00:18:19,810 +باع الورقة المالية باعها بعشرة تلاف دينار و عمولته + +251 +00:18:19,810 --> 00:18:23,250 +خمسمية دينار يطرع يرجعلي عشرة تلاف و يقوللي خد + +252 +00:18:23,250 --> 00:18:27,000 +خمسمية ولا يرجعلي صافي مرة واحدةيا راجل الصحفي ليش + +253 +00:18:27,000 --> 00:18:30,880 +اللي انطول الحلقة هذه؟ ليش انطول دور المستندية؟ زي + +254 +00:18:30,880 --> 00:18:33,620 +واحد أكل فيه ببيعت بضاعة و بيقول بيبعتها بمبلك كذا + +255 +00:18:33,620 --> 00:18:38,220 +خد عمولتك مرة واحدة أصبح هنا الوسطاء هيكونوا مدلين + +256 +00:18:38,220 --> 00:18:47,820 +بكم هنا؟ ثمن البيع مطروحا من عمولة الوسيط وهذا + +257 +00:18:47,820 --> 00:18:51,800 +نقطة مهمة بيغلطوا فيها الطريقةأصبح في حالة البيع + +258 +00:18:51,800 --> 00:18:56,240 +عمولة الوسيط تترح ولا تضعف؟ تترح وفي حالة الشراء + +259 +00:18:56,240 --> 00:19:01,060 +تضعف عمولة الوسيط واضح الكلام هذا؟ اه الان لما + +260 +00:19:01,060 --> 00:19:04,480 +نعمل التسوية مع الوسيط ايش هنعمل التسوية؟ هنقول من + +261 +00:19:04,480 --> 00:19:09,140 +حساب الوسطار كان مدين، ايش هنخليه هنا؟ دائل الى + +262 +00:19:09,140 --> 00:19:13,820 +حساب الوسطار ايه تقول مدين هنا؟ النقطية اللي + +263 +00:19:13,820 --> 00:19:19,180 +هتستلموها انتوا هنقول من حساب الخزينة؟أو الحسابات + +264 +00:19:19,180 --> 00:19:25,420 +التجاريمية الوسطى ديش هو حساب الخزينة لأنه المفروض + +265 +00:19:25,420 --> 00:19:30,220 +على المسيط أنه يدفع المبلغ في الخزينة مادفعش هيقول + +266 +00:19:30,220 --> 00:19:34,080 +لي أخصم من حسابي إتجاري طبعا حساب إتجاري زي ما + +267 +00:19:34,080 --> 00:19:36,840 +انتوا عارفين لو أشتغلتوا في بنوك ممنوح حد يمس + +268 +00:19:36,840 --> 00:19:42,440 +الحساب إتجاري لأي عميلإلا بتفويت كتابي من هذا + +269 +00:19:42,440 --> 00:19:46,460 +العميل حتى شفة مابنفعش حساب الجهة العميل حرمة لا + +270 +00:19:46,460 --> 00:19:50,180 +يجوز المساس بيها ولا يجوز في سرفها لأنه يدخل ضمن + +271 +00:19:50,180 --> 00:19:57,000 +الطاقة السرية المصرفية الآن + +272 +00:19:57,000 --> 00:20:04,840 +بناخد جزء أخر من الموضوع وهو الشراء لصالح العملاء + +273 +00:20:04,840 --> 00:20:07,620 +الشراء لصالح العملاء + +274 +00:20:10,240 --> 00:20:12,980 +يعني البرك مش هيشتري لنفسه، مش في محافظته، ولا + +275 +00:20:12,980 --> 00:20:16,540 +لنفسه، هيشتري صالح أم لا، هنا ممكن محافظ الأوراق + +276 +00:20:16,540 --> 00:20:19,520 +المالية زي ما قلتلكوا، مستحيل عنا بكلمة استثمارات، + +277 +00:20:19,520 --> 00:20:22,500 +لأن استثمارات بدأ أوراق مالية، اتنين صح، مافيش أي + +278 +00:20:22,500 --> 00:20:23,040 +مشكلة + +279 +00:20:35,920 --> 00:20:38,520 +محفظ الأوراق المالية الآن انتهينا منها و بنتقل + +280 +00:20:38,520 --> 00:20:42,860 +لموضوع تاني اللي هو الشراء والبيع لصالح العملاء + +281 +00:20:42,860 --> 00:20:47,900 +الأمر بتم كالاتي انا احد عملائي بنك فلسطين برجع + +282 +00:20:47,900 --> 00:20:51,840 +بنك فلسطين بقولي بنك فلسطين لو سمحت انا احد عملائك + +283 +00:20:51,840 --> 00:20:56,760 +و بدي اشتري أوراق مالية انصحني ايش اعمله يقوم ال + +284 +00:20:56,760 --> 00:21:03,590 +بنك من خلال شركة تابعه او وسيط اخربتوسط ما عايز + +285 +00:21:03,590 --> 00:21:08,150 +بين العميل وبين هذه الوساطة لعملية الشراء فبتصل + +286 +00:21:08,150 --> 00:21:12,750 +بالوسيط بقول والله في عنا عميل كذا كذا برغب في + +287 +00:21:12,750 --> 00:21:16,890 +إشراء أوراق مالية يقوم الوسيط بنفس الخطوات السابقة + +288 +00:21:16,890 --> 00:21:22,150 +بالاتصال بالسوق ومعرفة تداول الأسعار وحجم التداول + +289 +00:21:22,150 --> 00:21:25,090 +ومستوى الأسعار والهبوط والصعود وكلها وبيغذي ال + +290 +00:21:25,090 --> 00:21:28,870 +bank بالمعلوماتيقوم البنك بتزويد انا كعميل بالمواد + +291 +00:21:28,870 --> 00:21:31,550 +مع الاستشارة الفنية بقولي اه والله وصلا اليوم + +292 +00:21:31,550 --> 00:21:35,530 +مناسب اشتري او ماتشتريش فرضا قلت البنك اعقد الصفقة + +293 +00:21:35,530 --> 00:21:38,910 +انا بكلمش وسط مباشرة بخاطب البنك البنك مابدور + +294 +00:21:38,910 --> 00:21:42,590 +بخاطب مين؟ هيخاطب شركة الوساطة المالية لعملية + +295 +00:21:42,590 --> 00:21:47,850 +الشراقة أصبح دقان عقدة عملية الشراقة مين يدفع + +296 +00:21:47,850 --> 00:21:53,630 +الفلوس؟البنك ماتدفعش مين دفع الفلوس هناك الوسيط + +297 +00:21:53,630 --> 00:21:57,430 +طيب هذه الفلوس اللي دفعها الوسيط هي لمن أساسا + +298 +00:21:57,430 --> 00:22:01,090 +الصفقة للعميل ولا اللي كنتوا كبانك للعميل أصبح + +299 +00:22:01,090 --> 00:22:04,250 +المفروض البنك يتوسط بين الطرفين بين أنا و بين هذه + +300 +00:22:04,250 --> 00:22:08,110 +الشركة أصبح اللي دفع الفلوس الوسيط أصبح الوسيط هذا + +301 +00:22:08,110 --> 00:22:11,890 +من منظور البنك دائن ولا مدين دائن دائن دائن دائن + +302 +00:22:11,890 --> 00:22:12,150 +دائن دائن دائن دائن دائن دائن دائن دائن دائن دائن + +303 +00:22:12,150 --> 00:22:19,330 +دائن دائن دائن دائن دائن دائن دائن دائن دائن دائن + +304 +00:22:19,330 --> 00:22:22,930 +دائن دائن دائن دائن دائن دائن دائن دهنقول من حساب + +305 +00:22:22,930 --> 00:22:29,510 +الحسابات التجارية العملاء طبعا عميل نفسه إلى + +306 +00:22:29,510 --> 00:22:36,430 +مذكورين حساب الوسطاء وهنا هنقول حساب جديد اسمه + +307 +00:22:36,430 --> 00:22:41,190 +حساب العمولة قبل نتكلم عن العمولة نتكلم عن تركيب + +308 +00:22:41,190 --> 00:22:46,250 +تلقيت تلقيت طرفين طرف مدين وطرف دائم معروف طرف + +309 +00:22:46,250 --> 00:22:49,310 +المدين انتوا ك bank قيت في عندكم ك bank انتوا جعلت + +310 +00:22:49,310 --> 00:22:54,910 +الوسيط مديندعته لأسمة جاري مدين جعلته حساب الجاري + +311 +00:22:54,910 --> 00:23:00,370 +العميل مدين لأن العميل هو المفروض أن يدفع قيمة هذه + +312 +00:23:00,370 --> 00:23:06,190 +الأوراق المالية لدفع من ناحية الفعل يمين الوسيط + +313 +00:23:06,190 --> 00:23:09,690 +وبالتالي نجعله من منظورك انت هو ايش هو الدائنة + +314 +00:23:09,690 --> 00:23:13,830 +وبنكتم هنا العمولة العمولة المقصودة هنا هي عمولة + +315 +00:23:13,830 --> 00:23:18,300 +البلدولكن كلمة ال بنك لاتظهر في السجلات وبالتالي + +316 +00:23:18,300 --> 00:23:21,580 +احنا هنشطه بكلمة ال بنك لا داعي نذكر كلمة ال بنك + +317 +00:23:21,580 --> 00:23:24,660 +معروفة عمولها عمولة ال بنك لا داعي نذكر كلمة ال + +318 +00:23:24,660 --> 00:23:28,360 +بنك بس احنا لتوضيح هي العمولة الخاصة بالبنك طب ليش + +319 +00:23:28,360 --> 00:23:30,960 +ال بنك أخد عمولة؟ لأن المسألة في صير فيها اتنين + +320 +00:23:30,960 --> 00:23:36,440 +وسطة البنك وسيط مع عميله والوسيط وسيط ميل البنك + +321 +00:23:36,440 --> 00:23:39,460 +وبين العميل فالتوضيح في عملتين هنا بنرجع لموضوع + +322 +00:23:39,460 --> 00:23:45,320 +الأولالان العمول اللى هينخصب من حساب جار العامل + +323 +00:23:45,320 --> 00:23:50,180 +كام عمولة؟ عمولة ووسيط زاد عمولة مين؟ عمولة البنك + +324 +00:23:50,180 --> 00:23:56,360 +اصبح هنا انه الحسابات التجارية ثمن شراء الأوراق + +325 +00:23:56,360 --> 00:24:03,840 +المالية زاد عمولة الوسيط زاد عمولة البنك + +326 +00:24:08,720 --> 00:24:11,880 +مبلغ يتخصن من الحساب الجارى العامى كطرف مديم القيد + +327 +00:24:11,880 --> 00:24:15,180 +يشمل عمولتين ثمن الشراء زاد عمولة البنك ثم عمولة + +328 +00:24:15,180 --> 00:24:25,200 +الوسيط الوسيط هنا ثمن الشراء زاد عمولة الوسيط + +329 +00:24:25,200 --> 00:24:29,080 +عمولة الوسيط هنا وعمولة البنك هنا اتنين مع بعض + +330 +00:24:29,080 --> 00:24:35,460 +وينخصن فيها القيمة على الحساب الجارى العامى كده + +331 +00:24:35,460 --> 00:24:37,300 +في بعض الناس مش فاهمين عيد تانى + +332 +00:24:40,060 --> 00:24:44,740 +الان مرحلة تانية قيد التسويان، قيد التسويان سهل، + +333 +00:24:44,740 --> 00:24:48,320 +ايش عمل فيه قيد التسويان؟ الطرف الدائن او المدين + +334 +00:24:48,320 --> 00:24:52,820 +من الوسطاء بنعكسه، هنا الوسيط مدينه دائن، اصبح من + +335 +00:24:52,820 --> 00:25:01,750 +هنا من حساب الوسطاء الى حساب الخزينةليش نقول حسابة + +336 +00:25:01,750 --> 00:25:04,510 +خزينة؟ مش هينعطيه فلوس و لو دفع هو اش علاقة هو + +337 +00:25:04,510 --> 00:25:10,110 +مجرد وسيط فقط او الحسابات تجار يمين الوسطارة + +338 +00:25:10,110 --> 00:25:15,450 +وبالتالي احنا هنا جعلنا حسابه وسيط في طرف الدين او + +339 +00:25:15,450 --> 00:25:19,030 +قلنا له اتفضل خد النقدية مقابل ثمن الشراء اللي + +340 +00:25:19,030 --> 00:25:26,590 +دفعته هذا القيود في حالة الشراء لصالح العملاء + +341 +00:25:26,590 --> 00:25:30,210 +هناخد الوجه الاخر المعاكس اللي هو البيع + +342 +00:25:33,250 --> 00:25:38,510 +لصالح العملاء نقطة + +343 +00:25:38,510 --> 00:25:41,710 +الفنية نقطة العمولة و كافة نصور ال scenario اللي + +344 +00:25:41,710 --> 00:25:44,210 +بحدث عشان نعرف الطرف المديني و الطرف الدائن من + +345 +00:25:44,210 --> 00:25:48,090 +القيدة الان + +346 +00:25:48,090 --> 00:25:51,870 +طبعا انا عميل من عملاء بنك فلسطين هاطلب من ال بنك + +347 +00:25:51,870 --> 00:25:55,770 +بقول يا بنك لو سمحت تبيع أوراق مالية انا ماعرفش + +348 +00:25:55,770 --> 00:25:59,200 +حاجة في السوقبدّي مبنك يقدّملي خدمة استشارية في + +349 +00:25:59,200 --> 00:26:03,140 +هذا الموضوع فالبنك يقوم بتكليف من؟ شركة وساطة + +350 +00:26:03,140 --> 00:26:06,900 +مالية شركة وساطة مالية بتولّى استكشاف الأسعار + +351 +00:26:06,900 --> 00:26:10,640 +بيزود البنك بالمعلومات والمعلومات اللي عند البنك + +352 +00:26:10,640 --> 00:26:14,680 +بيزودها لمين؟ إليه كعميل بقوله بيع عقد الصفقة + +353 +00:26:14,680 --> 00:26:18,460 +اليوم بتم عقد الصفقة الآن عملية البيع الأوراق + +354 +00:26:18,460 --> 00:26:22,500 +المالية اللي بعتها أنا للبيعوتمت عملية البيع، من + +355 +00:26:22,500 --> 00:26:25,740 +الذي قبض ثمن؟ من هو الشخص الآن قبض الفلوس البيع؟ + +356 +00:26:25,740 --> 00:26:29,260 +هل البنك و لا الوسيط؟ الوسيط أصبح أول خطوة في + +357 +00:26:29,260 --> 00:26:33,940 +البيع من حساب الوسيط في الحالة هذه؟ من حساب + +358 +00:26:33,940 --> 00:26:43,280 +الوسطة، مدين لأن هو قبض المبلغ تبع البيع طيب، أيه + +359 +00:26:43,280 --> 00:26:44,760 +بيكون الطرف التاني ملقيته؟ + +360 +00:26:47,290 --> 00:26:55,130 +الحساب التجاري العميل الى + +361 +00:26:55,130 --> 00:26:59,590 +حساب + +362 +00:26:59,590 --> 00:27:04,410 +العمولة الى + +363 +00:27:04,410 --> 00:27:14,220 +مذكرين اصبح هذا القيد المحاسب كلاترالوسيط قبض ثمن + +364 +00:27:14,220 --> 00:27:18,100 +البيع فبجعله من نظره البنك هو المدين، هذا المبلغ + +365 +00:27:18,100 --> 00:27:22,220 +اللي اجعلت فيه الوسيط مدين مبلغ مش لصالح البنك، + +366 +00:27:22,220 --> 00:27:25,040 +البنك فقط يتقاضع عمولته، بيكون في هذا الحل المبلغ + +367 +00:27:25,040 --> 00:27:28,060 +لصالح مين؟ لصالح عميلنا احنا اللي هو عميل كنتوا + +368 +00:27:28,060 --> 00:27:33,130 +يولدوا حساب التجارة العملاءوبنوا لحساب عمولة البنك + +369 +00:27:33,130 --> 00:27:40,850 +خلينا الان نحاول نتعرف على القيمة الصافية أو + +370 +00:27:40,850 --> 00:27:44,570 +القيمة الإجمالية اللى ممكن نعطيها للوسيط الان هذه + +371 +00:27:44,570 --> 00:27:50,750 +العمولة عمولة البنك الوسيط هنا ما يظهر اسمه كعمولة + +372 +00:27:50,750 --> 00:27:57,730 +في الحالة هذه ثمن البيعهل هو اللي بتحمله بالكامل + +373 +00:27:57,730 --> 00:28:02,290 +على حساب الوسيط لأ أصبح نكونها لأ الوسيط ثمن البيع + +374 +00:28:02,290 --> 00:28:12,770 +ناقصين عمولة الوسيط الشركة الوساطة خلينا نقل + +375 +00:28:12,770 --> 00:28:17,470 +الأرقام نفترض البيع كان عشرة تلاف دينار وعمولة + +376 +00:28:17,470 --> 00:28:23,410 +الوسيط متين دينار كم بتقول الوسيط تدفع فلوس تسعة + +377 +00:28:23,410 --> 00:28:30,710 +تلاف وكم و تمانينهو ثمن البيع الحقيقى عشر ألاف رجع + +378 +00:28:30,710 --> 00:28:38,690 +الصحفي و اطلب منه تسعة تلاف و تمانية عمولة + +379 +00:28:38,690 --> 00:28:45,730 +البنك فرضا مية دينار اسجل صاحب العميل تسعة تلاف و + +380 +00:28:45,730 --> 00:28:50,210 +سبعمية يعني انا اقدر اقول ماسجل الحساب الدجارى + +381 +00:28:50,210 --> 00:28:56,850 +للعميل يشمل ايه؟ثمن البيع مطروحا منه عمولة الوسيط + +382 +00:28:56,850 --> 00:29:01,310 +ومطروحا من عمولة البنك أصبح هنا الحساب الجال عميل + +383 +00:29:01,310 --> 00:29:07,750 +ثمن البيع ناقص عمولة الوسيط ناقص عمولة البنك + +384 +00:29:11,250 --> 00:29:14,990 +ماذا نتوقع من هذه النقطة؟ قيد التسوية قيد التسوية + +385 +00:29:14,990 --> 00:29:18,710 +فهي هيكون كالاتي الطرف المديني من حساب الوصطاقة، + +386 +00:29:18,710 --> 00:29:21,830 +ماذا سنقله؟ على الطرف الدائل أصبح حساب الوصطاقة + +387 +00:29:21,830 --> 00:29:26,830 +بدل ما يكون ديون أنون إلى حساب الوسطاقة أيش طرف + +388 +00:29:26,830 --> 00:29:34,390 +المدين هيكون؟ من حساب الخزينة أو الحسابات الجريمين + +389 +00:29:34,390 --> 00:29:40,560 +الوسطاقة أصبح قيد التسوية كالاتي من حساب الخزينةأو + +390 +00:29:40,560 --> 00:29:46,360 +الحسابات التجارية الوسطى إلى حسابك الوسطى نفسه + +391 +00:30:04,910 --> 00:30:09,490 +قبل أن ننتقل لنقطة + +392 +00:30:09,490 --> 00:30:14,550 +تانية جديدة التي هي الدورة المستندية لعمليات تحصيل + +393 +00:30:14,550 --> 00:30:29,730 +الأرباح والفوائد لحساب العملاء بس + +394 +00:30:29,730 --> 00:30:30,110 +بس + +395 +00:30:55,450 --> 00:31:00,050 +الان نقطة جديدة في الموضوع اللى هو + +396 +00:31:05,160 --> 00:31:12,380 +التحصيل الأرباح والفوائد نيابة عن العملاء لكي نفهم + +397 +00:31:12,380 --> 00:31:15,480 +الدرس ونفهم القوية المحاسبية دعوني أعطيك فكرة عن + +398 +00:31:15,480 --> 00:31:21,500 +موضوع أيش التحصيل اليوم احنا ك bank مع بعض بيجينا + +399 +00:31:21,500 --> 00:31:26,460 +عميل من عملاء ويقول أنا معايا قسيمة أرباح او معايا + +400 +00:31:26,460 --> 00:31:32,530 +قسيمة فوائد وبدي ايه وبيحصل قيمتهاكيف العميل يعني + +401 +00:31:32,530 --> 00:31:35,810 +جته القسيمة هذه؟ خلّيني أعرف القصة من بدايتها أنا + +402 +00:31:35,810 --> 00:31:40,190 +شخص معين مستثمر في شركة اتصالات يعني إيه الأسهم؟ + +403 +00:31:40,190 --> 00:31:45,730 +أو إيه السندات؟ إيه السندات أو السهم؟ في نهاية + +404 +00:31:45,730 --> 00:31:51,610 +العام تقوم شركة الاتصالات بإعداد حسابات ختمية + +405 +00:31:51,610 --> 00:31:56,710 +وتحديد مركزها المالي وحساب الأرباح والخسائر وما هي + +406 +00:31:56,710 --> 00:32:01,670 +نتيجة أعمالهاتسفر نتيجة العمال بفترضة وجود ربح هذا + +407 +00:32:01,670 --> 00:32:05,270 +ربح من حق من؟ من حق المساهمين أصبح تعلن الشركة عن + +408 +00:32:05,270 --> 00:32:09,610 +توزيع أرباح للمساهمين وبتقول كل مساهم ييجي ياخد + +409 +00:32:09,610 --> 00:32:13,930 +قسيمة الربح تبعه هم مش هيوزعوه لكن بيعطيك قسيمة + +410 +00:32:13,930 --> 00:32:17,790 +ربح إنك إنت إلك حق في هذه الأرباح عندما نعلن عن + +411 +00:32:17,790 --> 00:32:20,290 +الدفع الفعلي تاريخ الدفع الفعلي يعني في تاريخين + +412 +00:32:20,290 --> 00:32:23,250 +تقول مش هتتصلت بالإعلان يا جماعة يا مساهمين + +413 +00:32:23,250 --> 00:32:26,870 +اتفضلوا تعالوا على الشركة خدوا قسيمة توزيع الأرباح + +414 +00:32:28,010 --> 00:32:31,150 +بروح انا كمساهم بروح الشركة باخد القسيمة القسيمة + +415 +00:32:31,150 --> 00:32:35,650 +عبارة عن اسمه سند يثبت ان انا لحق في هذه الأرباح + +416 +00:32:35,650 --> 00:32:40,810 +طب لو كنت انا حامل سند نفس الطريقة السند يولد + +417 +00:32:40,810 --> 00:32:43,930 +فوائد ايه بيعطيني القسيمة اني لفائدة على الشركة + +418 +00:32:43,930 --> 00:32:47,550 +هذه بتستحق في تاريخ معين لكن سيتم الإعلان مستقبلا + +419 +00:32:47,550 --> 00:32:51,030 +متى يتم عملية توزيع الفعلي او الدفع الفعلي اصبح + +420 +00:32:51,030 --> 00:32:55,500 +القسيمة في حوزتي اناتعلن الشركة في مرة قادمة + +421 +00:32:55,500 --> 00:32:58,880 +تعالوا يا مساهمين تعالوا يا دائنين خدوا الأرباح + +422 +00:32:58,880 --> 00:33:02,460 +المتعلقة بيكم طبعا احنا بنصور الآن السيناري قد + +423 +00:33:02,460 --> 00:33:06,420 +يكون صعب عدد كبير جدا من المساهمين أو الدائنين + +424 +00:33:06,420 --> 00:33:09,420 +بيدهم الفلوس من الشركة هي ممكن تعمل مشكلة او انا + +425 +00:33:09,420 --> 00:33:12,540 +مش عايز اروح مكان بعيد اي سبب لسبب فباجي انا بدخل + +426 +00:33:12,540 --> 00:33:17,020 +البنك في الموضوع باجي بقول ل البنك يا بنك لو سمحت + +427 +00:33:17,020 --> 00:33:20,580 +خد الأوراق قسيمة الأوراق المالية حصل قيمة الأوراق + +428 +00:33:21,190 --> 00:33:25,190 +يعني انا كعميل اجيت انا كلفت البنك بهذا الدور في + +429 +00:33:25,190 --> 00:33:29,350 +هذه الحالة البنك انا كلفته ياخد عملته من وين من ان + +430 +00:33:29,350 --> 00:33:32,290 +انا كعميل اصبح انتوا كبنك تاخد عملتكم من وين من + +431 +00:33:32,290 --> 00:33:35,550 +العميل اللي كلفكم القيام بهذا الدور لان خدنا الصور + +432 +00:33:35,550 --> 00:33:38,230 +مع بعض ان انا مجموعة عملاء اجوا على بنك فلسطين + +433 +00:33:38,230 --> 00:33:42,110 +وقالوا تفضل يا بنك فلسطين هذه قسام ارباح بدنا تحصل + +434 +00:33:42,110 --> 00:33:45,190 +قيمتها انت بنفسك من الشركة واضيف القيمة لصالحنا + +435 +00:33:45,190 --> 00:33:48,890 +احنا مش كده ولا لا؟ ايه تبصير؟ طيب في الحالة هذه + +436 +00:33:51,560 --> 00:33:58,300 +هتمر بأكتر من خطوة الخطوة الأولى انه احنا كعملاء + +437 +00:33:58,300 --> 00:34:03,220 +هنتوجه الى بنك فلسطين ونطلبه يستلم مننا قسائم + +438 +00:34:03,220 --> 00:34:08,740 +الأوراق المالية لأجل تحصيل الأرباح أصبح أول كيد + +439 +00:34:08,740 --> 00:34:15,600 +محاسب يكون عند استلام الأوراق قسائم الأوراق + +440 +00:34:15,600 --> 00:34:19,280 +المالية هو + +441 +00:34:19,280 --> 00:34:28,730 +الكلة هذهمن حساب قسائم أوراق مالية برسم التحصيل + +442 +00:34:28,730 --> 00:34:30,830 +national nationalization nationalization + +443 +00:34:30,830 --> 00:34:31,590 +nationalization nationalization nationalization + +444 +00:34:31,590 --> 00:34:31,830 +nationalization nationalization nationalization + +445 +00:34:31,830 --> 00:34:36,270 +nationalization nationalization nationalization + +446 +00:34:36,270 --> 00:34:36,770 +nationalization nationalization nationalization + +447 +00:34:36,770 --> 00:34:36,950 +nationalization nationalization nationalization + +448 +00:34:36,950 --> 00:34:37,590 +nationalization nationalization nationalization + +449 +00:34:37,590 --> 00:34:38,850 +nationalization nationalization nationalization + +450 +00:34:38,850 --> 00:34:39,390 +nationalization nationalization nationalization + +451 +00:34:39,390 --> 00:34:39,570 +nationalization nationalization nationalization + +452 +00:34:39,570 --> 00:34:41,910 +nationalization nationalization nationalization + +453 +00:34:41,910 --> 00:34:49,130 +nationalization nationalization + +454 +00:34:49,130 --> 00:34:49,310 +national + +455 +00:34:52,800 --> 00:34:57,320 +ليس منقذ نظامي لأنه لا أثر لا بشكل إيجابي أو شكل + +456 +00:34:57,320 --> 00:35:01,740 +سلبي على أحد المكونات الأساسية لحسابات الميزانية + +457 +00:35:01,740 --> 00:35:09,840 +ولا حساب الدخل مجرد إثبات عملياتطب ليش بعمل بلغة + +458 +00:35:09,840 --> 00:35:13,320 +قيد النظام اتفقنا؟ على أساس أنه يتعرف في أي لحظة + +459 +00:35:13,320 --> 00:35:17,280 +على رصيد أي حساب من حسابات هذه، لو أحد سأله أديش + +460 +00:35:17,280 --> 00:35:20,280 +مجموع القسائم اللي أخدت قيمتها كام يقدر يفتح سجل + +461 +00:35:20,280 --> 00:35:23,100 +مستذعام ويتعرف على رصيد هذا الحساب، هذا فهي قيد + +462 +00:35:23,100 --> 00:35:27,060 +النظام يعني قيد رقابي بحقق الرقابة والمتابعة على + +463 +00:35:27,060 --> 00:35:31,660 +أرصد هذه الحساباتالان البنك عندما تتجمع لديه + +464 +00:35:31,660 --> 00:35:36,380 +القسائم هذه للعملية الدفع سياخد هذه القسائم ويتوجه + +465 +00:35:36,380 --> 00:35:39,800 +فيها بنفسه نيابة عن العميل لمين إلى الشركة اللى + +466 +00:35:39,800 --> 00:35:44,120 +مطلوبه تحصيل المبالغ منها اصبح الان هيسلم شركة + +467 +00:35:44,120 --> 00:35:48,860 +القسائم يعني انتوا كبنك هتروح على الشركة شركة + +468 +00:35:48,860 --> 00:35:51,860 +إنصارات فرضا هتعطيه القسائم هذه القسائم ضالة في + +469 +00:35:51,860 --> 00:35:57,640 +حفظتكوا بالان؟ لأ اصبح هنا عند تحصيل + +470 +00:35:58,830 --> 00:36:06,830 +قيمة الأرباح أو الفوائد من شركة صاحبة الأوراق + +471 +00:36:06,830 --> 00:36:10,970 +المالية اللي كانت أصدرت هذه القسائم نفسها هكون + +472 +00:36:10,970 --> 00:36:13,790 +عنده طرفين مادين ودان ايش هكون طرف الدائم القيد + +473 +00:36:13,790 --> 00:36:22,950 +إلى حساب قسائم أوراق مالية برسم التحصيل هحددنا طرف + +474 +00:36:22,950 --> 00:36:27,870 +الدائمعشان نفهم ان القسام اللى كان في حوزتنا + +475 +00:36:27,870 --> 00:36:30,790 +اعطاناها لشركة المعينة اللى بقى نحصل على اربعة + +476 +00:36:30,790 --> 00:36:35,250 +يطور ايش الطرف المدينة عندك اكثر من حلقة حلقة اولى + +477 +00:36:35,250 --> 00:36:39,410 +اتفضلتي هي خزينة ممكن الشركة تقول اتفضل خد فلوسك + +478 +00:36:39,410 --> 00:36:42,910 +اصبح ال bank مكون استلام فلوس اصبح ايش حصل في + +479 +00:36:42,910 --> 00:36:46,370 +الخزينة انت واحد تكون ايه مدينة اصبح احتمال اول من + +480 +00:36:46,370 --> 00:36:47,430 +حساب الخزينة + +481 +00:36:50,370 --> 00:36:53,670 +لو فرضا هذه الشركة لها حساب جارى عندنا كبان + +482 +00:36:53,670 --> 00:36:56,810 +الفلسطيني بتقول ماتيش اعطيك فلوسك اخصم المبلغ من + +483 +00:36:56,810 --> 00:37:01,310 +حساب الجارى هذا احتمال التاني معانا ولا لا الناس + +484 +00:37:01,310 --> 00:37:06,930 +لسه الحين هقول ايش من الحسابات الجارية كبديل + +485 +00:37:06,930 --> 00:37:10,810 +الحسابات الجارية الحسابات الجارية من مين مش العميل + +486 +00:37:10,810 --> 00:37:17,090 +الشركة طيب افرض الشركة هذه اعطتنا شيخ مصدقوانا + +487 +00:37:17,090 --> 00:37:21,590 +أخدت شركات مصدقة هنقول ايش من بنك معين مثلا اسحب + +488 +00:37:21,590 --> 00:37:25,430 +على البنك العربي ايش هنقول هنا البنك المعني او ما + +489 +00:37:25,430 --> 00:37:30,070 +شابه ذلك و هنا البنك الآخر مثلا هدر احتمالات + +490 +00:37:30,070 --> 00:37:34,110 +الموجودة أصبح القيد التاني هقول من حسابات الخزينة + +491 +00:37:34,110 --> 00:37:37,230 +إذا قبضت مفروض نقدا من الشركة حسابات تجارب إلى + +492 +00:37:37,230 --> 00:37:41,370 +الحساب وخولتنا بعملية الخصم التالت نقول حساب البنك + +493 +00:37:41,370 --> 00:37:44,290 +إذا أعطونا الشركة مصدقة إذا أعطوني الشركة عهد + +494 +00:37:44,290 --> 00:37:47,490 +يكونش دخلنا في عملية المقاصةوهنا موضوع المقاصة + +495 +00:37:47,490 --> 00:37:51,530 +ماخوش في قوية المقاصة العادية مش موضوع الأداء الآن + +496 +00:37:51,530 --> 00:37:54,470 +البنك أخد الفلوس .. أخد الفلوس من الشركة الفلوس + +497 +00:37:54,470 --> 00:37:57,410 +إلكوا هدولة لمن؟ لعميلكوا؟ لعميلكوا أصبح في هذه + +498 +00:37:57,410 --> 00:38:03,050 +الحالة in relation الخطوة التالتة عند تفعيل + +499 +00:38:03,050 --> 00:38:13,270 +قيمة للعميل هناخد هنا من حساب مدعيقسائم أوراق + +500 +00:38:13,270 --> 00:38:22,510 +مالية برسم التحصيل إليه إلى مذكورين أنا مذكورين + +501 +00:38:22,510 --> 00:38:25,930 +لإيه لأنه بنا ناخد عمرتنا و تاخد عمرتكم مني هنقول + +502 +00:38:25,930 --> 00:38:29,250 +في هذه الحلقة إلى حساب الخزينة التي دفعته نقدا أو + +503 +00:38:29,250 --> 00:38:39,350 +من الحسابات التجارية العميلة وحساب العمولة وحساب + +504 +00:38:39,350 --> 00:38:43,530 +العمولةفالان صار واضح عند الان تسوى ان هي اقف + +505 +00:38:43,530 --> 00:38:46,850 +القيد اقفلنا القيد المظامي على خطواتين بدل من + +506 +00:38:46,850 --> 00:38:49,850 +الغاء كامل القيد المظامي مرة واحدة زى ما كنا نفعل + +507 +00:38:49,850 --> 00:38:53,350 +في السابق نعمل في السابق الان هنعمل حاجة مخالفة + +508 +00:38:53,350 --> 00:38:56,390 +هناخد القسيمة في الأول كانت مدينة نخليها دائنة و + +509 +00:38:56,390 --> 00:38:59,370 +المرحلة التانية هنقفل حساب المدعين في حسابات تجارة + +510 +00:38:59,370 --> 00:39:07,670 +العميل او حساب الخزينة مين عايز يسأل؟ مين + +511 +00:39:07,670 --> 00:39:08,610 +عنده اي سؤال؟ + +512 +00:39:22,730 --> 00:39:28,530 +الان الدورة المستندية لعمليات صرف قسائم الأرباح + +513 +00:39:28,530 --> 00:39:33,970 +والفوائد نيابة عن الشركات المصدرة لهذه الأوراق + +514 +00:39:38,630 --> 00:39:41,110 +الدورة المستندية لعملية الصرف قسام لرباح الفوائد + +515 +00:39:41,110 --> 00:39:43,810 +نهابة عن الشركات المصدرة لهذه الأوراق يعني الآن + +516 +00:39:43,810 --> 00:39:48,910 +مين هيكلف .. مين هيروح يكلف البنك بعملية تحصيل + +517 +00:39:48,910 --> 00:39:53,370 +قسام الشركة وبالتالي لما نقول الشركة هي اللي بتكلف + +518 +00:39:53,370 --> 00:39:57,230 +في الحالة هذه هيدخل البنك هياخد عمل 8 من الشركة + +519 +00:39:57,230 --> 00:40:02,890 +بالظبط تصور + +520 +00:40:02,890 --> 00:40:08,610 +الآن كالقاتلشركة الإتصالات قامت بالإعلان عن توزيع + +521 +00:40:08,610 --> 00:40:14,610 +الأرباح فبتقول يا أصحاب القسام من يحمل قسيمة ربح + +522 +00:40:14,610 --> 00:40:18,750 +أو من يحمل قسيمة فائدة مايجيش عليه ياخد فلوسه يروح + +523 +00:40:18,750 --> 00:40:22,670 +على بنك فلسطين أو بنك العرب أو بنك معين يعني مع + +524 +00:40:22,670 --> 00:40:26,970 +ذلك الشركة اللي بتريح هي نفسها من عملية الجهد اللي + +525 +00:40:26,970 --> 00:40:33,510 +بيقوم فيه البنك هتكلف جهة تانيةفي الحال هادى انتوا + +526 +00:40:33,510 --> 00:40:36,190 +كبنك لما بتكونوا توزعوا أرباح نيابة عن الشركة + +527 +00:40:36,190 --> 00:40:41,410 +هادى، بداية هات الفلوس لإنها عايزة أربحها، بداية + +528 +00:40:41,410 --> 00:40:46,880 +هات الفلوس، فاحنا هنصور الآن أن الشركة هادىهتعطينا + +529 +00:40:46,880 --> 00:40:50,080 +الفلوس مش هنوزّحها لمين للناس و هتعطينا مع الفلوس + +530 +00:40:50,080 --> 00:40:55,180 +اش كمان قوائم باسماء الناس مش مشية حتى لما ييجي اي + +531 +00:40:55,180 --> 00:40:57,780 +واحد يقول انا عنده ربح نقوله اسمك يكون في القائمة + +532 +00:40:57,780 --> 00:41:00,900 +و يكون معاه المستند اللي تثبت فيه الأرباح و يكون + +533 +00:41:00,900 --> 00:41:06,100 +معاه اثبات شخصية كمان أصبح الخطوة الأولى هنا ايش + +534 +00:41:06,100 --> 00:41:11,600 +هنعمل احنا الخطوة + +535 +00:41:11,600 --> 00:41:12,080 +الأولى + +536 +00:41:16,420 --> 00:41:21,440 +هنفتح حساب لهذه الشركة طب الشركة هي الحساب مفتوح + +537 +00:41:21,440 --> 00:41:24,240 +عنها أساسا قد يكون الحساب مفتوح عنها هنفتح حساب + +538 +00:41:24,240 --> 00:41:31,020 +بسيط أول هذا الحساب بسيط هو الكندي عنده توريد + +539 +00:41:31,020 --> 00:41:40,140 +النقدية للبنك يعني هذه الشركة وردت النقدية للبنك + +540 +00:41:40,140 --> 00:41:50,460 +هيكون عند القيادة المحاسبةمن حساب الخزينة لكن + +541 +00:41:50,460 --> 00:41:55,260 +نفترض ان هذه الشركة كبديل اخر لها حساب جارى عندنا + +542 +00:41:55,260 --> 00:41:59,920 +ايش هنعمل هاخسم وين من حسابها الجارى بتفويض منها + +543 +00:41:59,920 --> 00:42:08,060 +طبعا او البديل التانى الحسابات الجارية من شركة كذا + +544 +00:42:08,060 --> 00:42:13,510 +شركة عليكالان هذا المبلغ اللى أخدته من الشركة أنا + +545 +00:42:13,510 --> 00:42:18,230 +بنفكر مع بعضه شوية يطلع ايش هنعمل فيه هنوزمه لكن + +546 +00:42:18,230 --> 00:42:20,690 +احنا اللي قاعدين بنعمل قيد محاسبى هقول إلى حساب + +547 +00:42:20,690 --> 00:42:23,870 +فلان وفلان واضيف لحساب هذا الشخص ونفرع و نقطع و + +548 +00:42:23,870 --> 00:42:28,250 +نسكت و نفرع كمبيالات مرسلة عصير عشان نغيره من قيد + +549 +00:42:28,250 --> 00:42:34,990 +حقيقي إلى قيد نظامي هنا هنقول ايش إلى حسابة شركة + +550 +00:42:34,990 --> 00:42:40,700 +كذا توزيع أربحيعني عطرها مسمى طويل شركة ألف توزيع + +551 +00:42:40,700 --> 00:42:44,220 +أرباح حساب شركة ألف توزيع أرباح يعني هذا هو حساب + +552 +00:42:44,220 --> 00:42:48,780 +جارى مش حساب جارى حساب وسيط فقط ومحطة ارتكاز معينة + +553 +00:42:48,780 --> 00:42:53,620 +وبتالي هنقول من حساب الخزينة مدين أو الحساب الجارى + +554 +00:42:53,620 --> 00:42:57,300 +الشركة نخصم عليها إلى حساب شركة ألف توزيع أرباح + +555 +00:42:57,300 --> 00:42:59,540 +سؤال فضل + +556 +00:43:03,140 --> 00:43:05,640 +أو كتابة مكتوبة مش مش مشكلة هو مجرد حساب مش ضروري + +557 +00:43:05,640 --> 00:43:07,900 +حساب شركة كذا أو جارية مش مشكلة زي ما مكتوب هنا مش + +558 +00:43:07,900 --> 00:43:14,240 +قضية أيضا احنا كبنك يجب ان نأخذ عمولتنا مباشرة من + +559 +00:43:14,240 --> 00:43:18,400 +الشركة لأنه لو اجلنا العمولة هتاخدها من اين بعدين؟ + +560 +00:43:18,400 --> 00:43:20,800 +من العميل والعميل مش داخل العميل العميل مش هو اللي + +561 +00:43:20,800 --> 00:43:23,320 +اتعوز عرباح يعني العميل مش هو اللي جاكو مين اللي + +562 +00:43:23,320 --> 00:43:29,720 +كلفكو الشركة هنقول إلى حساب العمولة طيب + +563 +00:43:29,720 --> 00:43:32,660 +نفترض قائمة توزيع العرباح فيها 100 ألف دينار + +564 +00:43:34,000 --> 00:43:37,600 +العمولة هزيد عن 100 ألف تنخسر من 100 ألف فكروا + +565 +00:43:37,600 --> 00:43:41,020 +معاك شوية بغلطوا فرضا الشركة قالتلك وزّع أرباحها + +566 +00:43:41,020 --> 00:43:45,360 +100 ألف دينار والشركة والبنك يبدوا ألف دينار عمولة + +567 +00:43:45,360 --> 00:43:48,760 +هاخصوا من حساب الشركة 99 ألف و الله نزيدوا عليها + +568 +00:43:48,760 --> 00:43:53,560 +واحد هنزيد لأن هذه الأسماء هنا محددة بأسماء ماتدرش + +569 +00:43:53,560 --> 00:43:59,380 +يحصل منها يعني بتكون هنا مثلا 100 ألف والعمولة ألف + +570 +00:43:59,380 --> 00:44:03,320 +أصبح بتكون هنا كام 101 ألف + +571 +00:44:05,760 --> 00:44:07,860 +خلّي بالك العمولة لا تخصم من الحساب التجارية أنا + +572 +00:44:07,860 --> 00:44:11,540 +بود أخصمها منها يصير 99 ألف معنى ذلك إيه أن أنا + +573 +00:44:11,540 --> 00:44:13,980 +بود أوزع العمولة أقل من القيمة بكون العميل اللي + +574 +00:44:13,980 --> 00:44:18,320 +يتحمل العمولة في الحالة دي فهنا بقول للشركة اعطيلي + +575 +00:44:18,320 --> 00:44:21,820 +قائمة الأسماء بالكامل و اعطيلي كمان العمولة مرة + +576 +00:44:21,820 --> 00:44:24,960 +واحدة وبتالي تم خصم العمولة مباشرة وخصم المبلغ + +577 +00:44:24,960 --> 00:44:28,500 +بالكامل سواء من حساب الخزين المدين أو الحسابات + +578 +00:44:28,500 --> 00:44:34,140 +التجارية للشركة الف لأن خلنا نتوقع أيش بصير الخطوة + +579 +00:44:34,140 --> 00:44:39,010 +التاليةبيعرفوا العملاء انه الآن الشركة دفعت + +580 +00:44:39,010 --> 00:44:43,350 +الأرباح للبنك ويا مساهمين يا أصحاب السندات يا + +581 +00:44:43,350 --> 00:44:47,290 +داينين اتوجهوا الى البنك لإيه لاستلام الأرباح او + +582 +00:44:47,290 --> 00:44:52,350 +استلام الفوائد ابتديك عميل انت ايش هنعمل معاه انا + +583 +00:44:52,350 --> 00:44:57,190 +هنتحقق من شخصيته و هنشوف كمان أيضا قسيمة الربح + +584 +00:44:57,190 --> 00:45:01,150 +اللى عنده و نقوله تفضل خد فلوسك ايش هكون القيد + +585 +00:45:01,150 --> 00:45:12,160 +المحاسبي اصبع عندهدفع المبلغ للعملاء + +586 +00:45:12,160 --> 00:45:26,860 +من حساب شركة ألف توزيع أرباح خلانا مدينة إلى حساب + +587 +00:45:26,860 --> 00:45:28,500 +الخزينة + +588 +00:45:30,720 --> 00:45:34,840 +أو الحسابات التجارية العملاء الحسابات التجارية + +589 +00:45:34,840 --> 00:45:40,000 +العميل أو العملاء هذا القيد التاني خليني أتأمل في + +590 +00:45:40,000 --> 00:45:44,120 +القيد هذا شوية الآن + +591 +00:45:44,120 --> 00:45:50,580 +بتلاحظوا الطرف الدائن بالقيد هذا كم قيمته؟ 100 ألف + +592 +00:45:50,580 --> 00:45:53,980 +هذا + +593 +00:45:53,980 --> 00:46:00,160 +القيد هيتكرر مع كل عليمولكن مش كل واحد عامل، كل + +594 +00:46:00,160 --> 00:46:04,740 +واحد عامل هنسجل القيمة، في نهاية اليوم هيتعمل قيد + +595 +00:46:04,740 --> 00:46:07,920 +واحد في سجل الأستاذ، طبعا العملية التوزيع مش هتم + +596 +00:46:07,920 --> 00:46:12,480 +في يوم، هتم على مضار مثلا فترة معينة، متفق عليهافي + +597 +00:46:12,480 --> 00:46:17,200 +نهاية اليوم كل المبالغ اللى اندفعت للعملاء تسجل في + +598 +00:46:17,200 --> 00:46:20,880 +قيد مركزي في حساب الأستاذ العام لكن شكل افرادى + +599 +00:46:20,880 --> 00:46:27,040 +تسجل في حساب كل عميل فمن حساب شركة كذا الى حساب + +600 +00:46:27,040 --> 00:46:29,720 +الخزينة او الحسابات التجارة لكل العملات اللى تمت + +601 +00:46:29,720 --> 00:46:33,990 +في نهاية اليوممن المنطق و من الطبيعي يكون ما خصمه + +602 +00:46:33,990 --> 00:46:36,830 +على الحساب الجارى لشركة كذا ألف و توزيع أربع + +603 +00:46:36,830 --> 00:46:40,550 +القيدر الوسيط أقل من المبلغ هذا ولا لا أقل طبيعي + +604 +00:46:40,550 --> 00:46:43,790 +ليه لأنه مش هيجوا الناس يسكنوا في يوم واحد طب يعني + +605 +00:46:43,790 --> 00:46:49,870 +حساب جارى شركة كذا دائما يظهر رسيد أيش دائما حساب + +606 +00:46:49,870 --> 00:46:53,270 +هذا حساب هذا الوسيط أيش يكون الحساب دائما أيش + +607 +00:46:53,270 --> 00:46:59,460 +دائما دائنمتى يصير صفر؟ لما ينتهي كل العملاء من + +608 +00:46:59,460 --> 00:47:04,540 +استلام النقدية المخصصة أو المخصصة له القيد هذا + +609 +00:47:04,540 --> 00:47:09,680 +هيتكرر عدة مرات إلى ان يصبح رصيد حساب جاري شركة + +610 +00:47:09,680 --> 00:47:14,320 +كذا صفر طب لو كان طلع معكوس دائم، يكون فيه خطأ في + +611 +00:47:14,320 --> 00:47:17,180 +عمليات الدفع أو في خطأ في عملية القيد المحاسب + +612 +00:47:36,020 --> 00:47:47,420 +مين عايز يسأل؟ يلا انا أنتقل لنقطة تانية نقطة + +613 +00:47:47,420 --> 00:47:51,800 +الأخيرة بس ان شاء الله سأتعرف عليها الموضوع الرابع + +614 +00:47:51,800 --> 00:47:57,080 +و الأخير لما تقرأ بشويه شويه بنشرحنا بشويه شويه + +615 +00:47:57,080 --> 00:48:00,580 +بنركز مافيش لقبطة بس انت ركزي حط دماغك تكون موجودة + +616 +00:48:00,580 --> 00:48:00,760 +هنا + +617 +00:48:05,990 --> 00:48:12,010 +الموضوع الرابع والاخير اللي + +618 +00:48:12,010 --> 00:48:22,070 +هو الاكتتاب في الأوراق المالية خلنا + +619 +00:48:22,070 --> 00:48:24,730 +كده ناخد فكرة عن موضوع الاكتتاب في الأوراق المالية + +620 +00:48:24,730 --> 00:48:28,550 +أي شركة بتتم تكوينها + +621 +00:48:32,470 --> 00:48:37,790 +يعني خلّيني اتكلم كده عن فرضا تأسيس بنك نقطبكيك عن + +622 +00:48:37,790 --> 00:48:40,970 +تأسيس بنك البنوك اللي بيشوفوها دي في فلسطين تم + +623 +00:48:40,970 --> 00:48:44,410 +تأسيسها بموافقة معظم بموافقة من البنك المركزي اللي + +624 +00:48:44,410 --> 00:48:48,130 +هو سلطة النقد كيف بيتم تأسيسها فكرة عامة يعني بس + +625 +00:48:48,130 --> 00:48:54,490 +أولا بداية الفكرة بيجي مجموعة مؤسسين عشرة خمسة عشر + +626 +00:48:54,490 --> 00:48:58,650 +عشر عشر شخص من المؤسسين ذو الملاء المالية العالية + +627 +00:48:58,650 --> 00:49:04,440 +والسيرة الذاتية الحسنةوبتوجهوا إلى البنك المركزي و + +628 +00:49:04,440 --> 00:49:08,200 +سلطة نقد بتفويض من باقي المؤسسين مجموعة منهم + +629 +00:49:08,200 --> 00:49:11,000 +بيروحوا بيقابلوا المسئولين في البنك المركزي + +630 +00:49:11,000 --> 00:49:15,260 +بيقولوا احنا عايزين نأسس بنك في فلسطين بنك المركزي + +631 +00:49:15,260 --> 00:49:19,160 +برحب الفكرة بداية ولكن أول طلب بيطلوا منه بيقولوا + +632 +00:49:19,160 --> 00:49:23,660 +اعطوه السيرة الذاتية لأشخاص المؤسسين منهمهذه + +633 +00:49:23,660 --> 00:49:27,000 +السيرة الذاتية بتعكس أن هذا الشخص من يوم وعي على + +634 +00:49:27,000 --> 00:49:32,060 +الدنيا إلى هذه اللحظة وين كان وين اشتغل وين اشدرس + +635 +00:49:32,060 --> 00:49:35,900 +وين راح وكيف حصل على الأموال اللي عنده وقداش ممكن + +636 +00:49:35,900 --> 00:49:40,520 +يدعم البنك ليه؟ لأن هذا الشخص المؤسس هو الآن بيكون + +637 +00:49:40,520 --> 00:49:44,000 +على كهله وعلى عبقه مسئولية البنك نفسه بيكون مليء + +638 +00:49:44,000 --> 00:49:46,260 +ماليا مش كواحد فقير ماعنديش فلوس و جاي يأسس بنك + +639 +00:49:46,260 --> 00:49:52,220 +وانت مفلس أساسا بيكون واحد قادر يغز البنكوالسيرة + +640 +00:49:52,220 --> 00:49:56,420 +الذاتية مش هنطمئن على أن هذا الشخص ذو سيرة ذاتية + +641 +00:49:56,420 --> 00:50:00,900 +حسنة لأنه سيؤتمن في المستقبل على أموال المجتمع + +642 +00:50:00,900 --> 00:50:06,800 +أموال الناس يطلب منه البنك المركزي أيضا يقدم دراسة + +643 +00:50:06,800 --> 00:50:11,280 +جدوة اقتصادية ايه عن دراسة جدوة اقتصادية؟ مش بيبين + +644 +00:50:11,280 --> 00:50:16,500 +البنك هذا وين هيتم افتتاحه؟ثم لماذا البنك مطلوب + +645 +00:50:16,500 --> 00:50:20,860 +الآن؟ وهل فعلا الاقتصاد والمجتمع والنواحي التجارية + +646 +00:50:20,860 --> 00:50:27,020 +تحتاج إلى وجود البنك أو لا تحتاجه؟كذا بحددنا، كذا + +647 +00:50:27,020 --> 00:50:30,380 +بحددنا، شوف عدد السكان اللي كان في المنطقة، كثافة + +648 +00:50:30,380 --> 00:50:33,640 +السكانية، حركة المعاملات التجارية، عشان البنك بدي + +649 +00:50:33,640 --> 00:50:36,600 +يفتح، بدي ينجح، وماعنش مشكلة، فهنا كل هذه الأمور + +650 +00:50:36,600 --> 00:50:40,480 +تدرس ويتقدم في دراسة جدول اقتصادية، ويجب أن يكون + +651 +00:50:40,480 --> 00:50:43,280 +دراسة جدول يبين أن البنك لم يحقق أرباح، لأن البنك + +652 +00:50:43,280 --> 00:50:46,940 +لم يحقق أرباح، ماعرف يفشل وماعرف يفشل الناس معاه، + +653 +00:50:46,940 --> 00:50:49,780 +كل هذه الأمور الآن بتتم تقديمة في مستندات وتقدم + +654 +00:50:49,780 --> 00:50:53,520 +إلى البنك المركزي للدراسةبعد ما يدرس البنك المركزي + +655 +00:50:53,520 --> 00:50:59,840 +هذا الموضوع بوافق مبدئيا على إنشاء البنك كلمة + +656 +00:50:59,840 --> 00:51:02,540 +موافقة مبدئية على إنشاء البنك تعني يا بنك يعني + +657 +00:51:02,540 --> 00:51:07,180 +الآن يا مؤسسين اتفضلوا ابدوا اسسوا في البنك تأسيس + +658 +00:51:07,180 --> 00:51:12,420 +البنك هذا هبدو مصرفات المصرفات من وين؟ هتدفع من + +659 +00:51:12,420 --> 00:51:17,620 +المرة الأولى من رؤوس أموال من المؤسسينأصبح + +660 +00:51:17,620 --> 00:51:21,580 +المؤسسين بيتكون عندهم رؤوس أموال كافة فبدفع منهم + +661 +00:51:21,580 --> 00:51:24,480 +واحد جزء معين في أحد البنوك و لسه البنك ما اتأسسش + +662 +00:51:24,480 --> 00:51:27,240 +هذا ماعندهوش قزينة لسه في أحد البنوك الأخرى بيتم + +663 +00:51:27,240 --> 00:51:32,240 +دفع جزء من رأس المال و بيتم الصرف على فقات البنك + +664 +00:51:32,240 --> 00:51:36,700 +اللذي تحت التأسيس بكل ما ايه ما في هذا الأمر + +665 +00:51:36,700 --> 00:51:40,280 +بحتاجه اما مصرفات زي ايش يا أخواتنا مصرفات تأسيس + +666 +00:51:40,280 --> 00:51:44,760 +هذه تسمى مصرفات تأسيس زي ايه يعني اه + +667 +00:51:46,400 --> 00:51:51,400 +الأرض هذا عقار طيب بدوا يشتروا آلات هذه مصروفات + +668 +00:51:51,400 --> 00:51:56,020 +التأسيس مصروفات التأسيس كل النفقات ناخد مصطلح + +669 +00:51:56,020 --> 00:51:59,980 +تبعها نفهم كويس مصروفات التأسيس هي كل النفقات التي + +670 +00:51:59,980 --> 00:52:06,380 +يدفعها البنك خلال فترة تأسيسه إلى أن يبدأ عمله + +671 +00:52:06,380 --> 00:52:11,640 +ويفتح أبوابه في التعامل مع الجمهور باستثناء + +672 +00:52:11,640 --> 00:52:16,250 +ما تم شرائه لغرض الأصول الثابتةيعني أي نفقات إيش + +673 +00:52:16,250 --> 00:52:21,690 +يعتبر جارية أو تشغيلية يعني كل نفقات اللي بتفاحها + +674 +00:52:21,690 --> 00:52:24,790 +ال bank تندرج تحت مصرفات تاسيس باستثناء أيه؟ + +675 +00:52:24,790 --> 00:52:28,170 +الأصول الثابتة ليش الأصول الثابتة مانحطاش مصرفات + +676 +00:52:28,170 --> 00:52:31,990 +تاسيس؟ لأنه إلها طبيعة استهلاكية و عمرها زمن بيمتد + +677 +00:52:31,990 --> 00:52:35,630 +أيه؟ أكتر من سنة وبالتالي يجب أن توزع تكلفتها على + +678 +00:52:35,630 --> 00:52:41,010 +أيه؟ على أكتر من عام مصرفات تاسيس تدفع الآن من رأس + +679 +00:52:41,010 --> 00:52:41,350 +المال + +680 +00:52:44,750 --> 00:52:48,210 +قيد المحاسب تبحث يكون من حساب مصرفات التأسيس إلى + +681 +00:52:48,210 --> 00:52:52,110 +حساب البنك لأن الفلوس في بنك تاني وليس بنك ناحنا + +682 +00:52:52,110 --> 00:52:58,490 +اللي هنأسه بنك آخر تشمل مصرفات الانتقال، مصرفات + +683 +00:52:58,490 --> 00:53:02,370 +الإدعاية، مصرفات الإعلان، مصرفات عمل العقود، + +684 +00:53:02,370 --> 00:53:06,410 +مصرفات المحامة، مصرفات رواتب الموظفين الأوليين + +685 +00:53:07,470 --> 00:53:11,290 +مصاريف الإضاءة، مصاريف المواصلات، كل النفقات + +686 +00:53:11,290 --> 00:53:16,530 +المتعلقة بترخيص، كل نفقات متعلقة تسجل تحت مصاريف + +687 +00:53:16,530 --> 00:53:19,550 +التأسيس، ولكن تحت بنود متعرف عليها، معروفة بنود + +688 +00:53:19,550 --> 00:53:23,910 +هذهالأصول الثابتة اللي بتمشيها أجزة حسوب اشترينا + +689 +00:53:23,910 --> 00:53:27,990 +مباني اشترينا أثاث تسجل كأصل ثابت مش مصرفات تأسيسي + +690 +00:53:27,990 --> 00:53:32,230 +لأن طبيعة توزيع هذه المصرفات خلال السنوات تختلف عن + +691 +00:53:32,230 --> 00:53:34,910 +طبيعة مصرفات تأسيسي ليش احنا بنسجلها أصول ثابتة + +692 +00:53:34,910 --> 00:53:38,130 +خدتوا أهم مبادئ محاسبة لما نشتري أصل بقوله من حساب + +693 +00:53:38,130 --> 00:53:43,450 +الأصول الثابتة لما نشتري حساب المصرفات مثلا بدي حد + +694 +00:53:43,450 --> 00:53:46,110 +كده كلمتين إجابة شوف واحد يرفع عيده جاوبة لما + +695 +00:53:46,110 --> 00:53:50,450 +نشتري أصول ثابت بقوله من حساب المصرفات لأنهأه ماحد + +696 +00:53:50,450 --> 00:53:54,930 +بقولي ليش؟ بنوزحها، + +697 +00:53:54,930 --> 00:54:00,550 +عارفين بنوزحها؟ لأن هذا المبلغ اللي انصرف سوف يكون + +698 +00:54:00,550 --> 00:54:06,230 +له مردود إيجابي ليس له علاقة بالسنة نفسها مردود + +699 +00:54:06,230 --> 00:54:11,610 +أيه كام سنة؟ وهذا اعمالا لمبدأ مقابلة الإيرادات من + +700 +00:54:11,610 --> 00:54:18,260 +المصرفات لأن هذا الأصل السابت اشترناهبحقق إيراد + +701 +00:54:18,260 --> 00:54:20,720 +كيف بحقق إيراد؟ لأنه كان وسيلة من وسائل نقل + +702 +00:54:20,720 --> 00:54:24,340 +لموظفين وجود الموظفين بحقق إيراد عشان يشتغلوا هذه + +703 +00:54:24,340 --> 00:54:27,860 +الآلة اللي أنتجت أنتجت المنتجات هذه من خلال + +704 +00:54:27,860 --> 00:54:31,100 +المنتجات تم بيع البضاعة أصبح مين سبب عملية البيع + +705 +00:54:31,100 --> 00:54:34,200 +وجود الآلة وجود التصنيع أصبح هذا الأصل السابق كان + +706 +00:54:34,200 --> 00:54:37,240 +سبب في تحقيق الإيراد طب أيه المصروف اللي قابله؟ + +707 +00:54:37,240 --> 00:54:40,420 +هنقوم بتوزيع تكلفة هذا الأصل على عدد معين من + +708 +00:54:40,420 --> 00:54:43,280 +السنوات عشان يكون فيه تناسب ما بين الإيراد و بين + +709 +00:54:43,280 --> 00:54:47,120 +المصروف وهذا هو مبدأ المقابلةخدت مبادرة مقابلة، + +710 +00:54:47,120 --> 00:54:49,200 +مقابلة الردات مع المصرفات، مشان يكون فيه تفعيل + +711 +00:54:49,200 --> 00:54:51,660 +لهذا المبدأ، أحد المبادر الأصيلة في المحاسبة + +712 +00:54:51,660 --> 00:54:57,120 +فالأصل الثابت لا يسجر كأصل ليه؟ لأن عمره الزمني لا + +713 +00:54:57,120 --> 00:54:59,800 +يستهلك فيه خلال العام ولا يفنع فيه خلال العام، + +714 +00:54:59,800 --> 00:55:04,360 +تستفيد منه هذه المنشأة طيلة فترة زمنية محددة، في + +715 +00:55:04,360 --> 00:55:07,380 +سؤال الفترة، مين كان عايز يسأل؟ + +716 +00:55:10,130 --> 00:55:12,370 +أه مصروف الأسمال هو الأصول الثابتة يعني يعني في + +717 +00:55:12,370 --> 00:55:15,230 +عنوانية المصروفات يا مصروف الأسمال يا مصروف ايش + +718 +00:55:15,230 --> 00:55:20,810 +تشغيله أو تجاره هذا ما اسمه مصروف الأسمال صحيح طيب + +719 +00:55:20,810 --> 00:55:28,730 +الان مصروفات التأسيس تمت البنك الان تم تجهيزه بشكل + +720 +00:55:28,730 --> 00:55:32,710 +كامل بروح المؤسسي الان على البنك المركزي و بطلب + +721 +00:55:32,710 --> 00:55:37,330 +منهم ناخد موافقة نهائية على فتاح البنك قبل ما يفتح + +722 +00:55:37,330 --> 00:55:41,470 +البنك بشكل نواعي نهائيالبنك المركزي بطلب من + +723 +00:55:41,470 --> 00:55:47,470 +المؤسسين المساهمين المؤسسين ان يعلنوا عن الاكتتاب + +724 +00:55:47,470 --> 00:55:52,790 +العام لأسهم البنك لأن هدول المؤسسين المفروض يكون + +725 +00:55:52,790 --> 00:55:57,190 +يملكوا من رأس ما البنك نسبة معينة نفترض لا تجاوز + +726 +00:55:57,190 --> 00:56:03,060 +40%يعني هدول المؤسسين العدد من عشرين يملكوا من رأس + +727 +00:56:03,060 --> 00:56:07,920 +البنك نسبة لا تجاوز عشرين او حدود 40% حد أقصى طب + +728 +00:56:07,920 --> 00:56:10,700 +ليش ما يخليهم يملكوا بالكام رأس مال البنك؟ غلط + +729 +00:56:10,700 --> 00:56:14,080 +لأنه لو ملكوا بالكام رأس مال البنك، صارت هذه شركة + +730 +00:56:14,080 --> 00:56:18,620 +إيه؟ شركة ضامنية، شركة بسيطة لكن لما نوسع قاعدة + +731 +00:56:18,620 --> 00:56:22,020 +الملكية، نقول لأي مواطن تعالسان في البنك، بيصير + +732 +00:56:22,020 --> 00:56:25,160 +هذا البنك مملوك لمين؟ لأكبر قاعدة عريضة من + +733 +00:56:25,160 --> 00:56:29,540 +الجمهور، وبتالي بنأمن الحماية أكترفإيش بنك مالكيز؟ + +734 +00:56:29,540 --> 00:56:34,500 +بيقولوا اعلن عن اكتتاب العام فبتم الاكتتاب العام + +735 +00:56:34,500 --> 00:56:39,520 +في الجزر المتبقى كام قيمته 6% في هذه الحالة من حق + +736 +00:56:39,520 --> 00:56:44,180 +أي مواطن عادي أن يقوم بشراء السم هذا البنك بتم + +737 +00:56:44,180 --> 00:56:46,840 +شراء السم البنك الكامل من خلال البنك التاني لأن + +738 +00:56:46,840 --> 00:56:50,800 +البنك ماعندهش خزينة لسه أو خزينته مااشتغلتش هذا + +739 +00:56:50,800 --> 00:56:54,720 +بيسمون اكتتاب العاملما تنتهي الكتاب العام تنعقد + +740 +00:56:54,720 --> 00:56:58,740 +جمعية عمومية للمساهمين والمؤسسين المساهمين يقولون + +741 +00:56:58,740 --> 00:57:02,220 +يعطيكوا العافية انتهوا دوركوا الآن اتأسسوا ال بنك + +742 +00:57:02,220 --> 00:57:07,300 +وانتوا محترمين كمؤسسين لهذا ال بنك هذا بنختار مجلس + +743 +00:57:07,300 --> 00:57:10,650 +إدارة لهذا ال بنكبتم اختيار مجلس إدارة سواك من + +744 +00:57:10,650 --> 00:57:15,330 +المؤسسين أو ناس من جمهور ذو الكفاءة العلمية، + +745 +00:57:15,330 --> 00:57:18,530 +الكفاءة المصرفية، الكفاءة المالية يعني ناس يقدر + +746 +00:57:18,530 --> 00:57:21,150 +يدورش من البنك وبختار من بينهم مجلس إدارة وبختار + +747 +00:57:21,150 --> 00:57:27,010 +من بينهم رئيس لمجلس الإدارة بعد كده بتتم التوجه + +748 +00:57:27,010 --> 00:57:31,410 +للبنك المركزي بإعطاء البنك الترخيص للعملطبعا بعين + +749 +00:57:31,410 --> 00:57:34,150 +المدير العام البنك المركزي يبرس الفريق من عنده + +750 +00:57:34,150 --> 00:57:38,710 +يقوم بقوم بالتفتيش على البنك يشوف مادة جاهزته هل + +751 +00:57:38,710 --> 00:57:42,610 +المبنى جاهز؟ الموظفين جاهزين؟ الألات؟ المعدات؟ + +752 +00:57:42,610 --> 00:57:46,070 +الخزينة؟ وسائل إطفاء وسائل انظار؟ كاميرات التصوير؟ + +753 +00:57:46,070 --> 00:57:49,870 +كل ما يتعلق بهذا الأمر جاهز إذا تبين جاهزة البنك + +754 +00:57:49,870 --> 00:57:53,910 +يقوم البنك المركزي بإصدار خطاب أن البنك لا يجوز له + +755 +00:57:53,910 --> 00:57:58,590 +أن يفتتح أبوابه للتعامل مع الجمهورفي اللحظة هذه + +756 +00:57:58,590 --> 00:58:01,670 +يعتبر اول يوم ايه؟ اول يوم عمل للبنك بعد ما ياخد + +757 +00:58:01,670 --> 00:58:06,150 +خطاب من وين؟ من البنك المركزي هل عملية تلقي كتاب + +758 +00:58:06,150 --> 00:58:10,170 +للعالم يعني للناس بس تقتصر انه عند تأسيس الشركة و + +759 +00:58:10,170 --> 00:58:14,450 +لا انه ممكن يشارك في البنك؟ صحيح سؤالك مكانه الآن + +760 +00:58:14,450 --> 00:58:17,050 +تسأل زمانكم السؤال بتقول هل بس الكتاب العام عند + +761 +00:58:17,050 --> 00:58:20,790 +التأسيس و لا في مراحل تانية ممكن؟ نعم الان في + +762 +00:58:20,790 --> 00:58:25,690 +مرحلة تاليةمن البنك لما قولك والله مثلا سلطة النقد + +763 +00:58:25,690 --> 00:58:29,690 +قالك والله رأس مال البنك مايقلش عن خمسين مليون + +764 +00:58:29,690 --> 00:58:35,290 +دولار الان وفرنا خمسين مليون دولار طلع قرار تاني + +765 +00:58:35,290 --> 00:58:38,350 +من البنك المركزي او سلطة النقد بزيادة رأس المال + +766 +00:58:38,350 --> 00:58:43,680 +بقيمة عشر مليون في هذه الحالةإذا المساهمين + +767 +00:58:43,680 --> 00:58:48,040 +الأصليين هدول تعالى البنك حبهم يزيدوا رأس المال + +768 +00:58:48,040 --> 00:58:51,100 +فبكون علم الأولوية في زيادة رأس المال وبالتالي + +769 +00:58:51,100 --> 00:58:53,760 +بيتم في هذه الحالة زيادة رأس المال من قبل + +770 +00:58:53,760 --> 00:58:57,900 +المساهمين الأصليين لا يدخلوا مساهمين جدد أو بيتم + +771 +00:58:57,900 --> 00:59:00,820 +إدخال مساهمين جدد من خلال اكتتاب العام مرة تانية + +772 +00:59:01,320 --> 00:59:05,520 +وبتم الإعلان أنه تقرر زيادة رأس مال بنك كذا بقيمة + +773 +00:59:05,520 --> 00:59:08,240 +عشرة مليون يا جمهورك تتم وبالتالي هذي هيدخل عند + +774 +00:59:08,240 --> 00:59:11,900 +المساهمين جدد في هذه الحالة هيكون قيمة السهم هو + +775 +00:59:11,900 --> 00:59:15,740 +القيمة السابقة ولا القيمة اكتر هنا هتكون في عندك + +776 +00:59:15,740 --> 00:59:19,320 +علاوة أصدار ليش علاوة أصدار لأن القيمة الإسمية + +777 +00:59:19,320 --> 00:59:22,380 +للسهم مش هتغير أول مصادر السهم إذا كانت في قيمة + +778 +00:59:22,380 --> 00:59:26,780 +إسمية واحد دولار فرضاالان ال bank بعد ما اشتغل سنة + +779 +00:59:26,780 --> 00:59:29,740 +و سنتين و تلاتة و عشر سنوات صار قيمته الدفترية + +780 +00:59:29,740 --> 00:59:32,560 +للسام ارتفعت و قيمته السوقية ارتفعت وبتالي هنا + +781 +00:59:32,560 --> 00:59:36,140 +هيتطر اي مشترك جديد اي مقتثمين يدفع قيمة الاسم + +782 +00:59:36,140 --> 00:59:41,520 +لسام زائد ما يسمى بعلوة الإصدار اللي أخدوه طيب + +783 +00:59:41,520 --> 00:59:46,280 +ناخد قوية محاسبية ولا نكتفي من عنده اي سؤال؟ + +784 +00:59:50,880 --> 00:59:54,240 +ان شاء الله نتفى بهذا القدر والمحاضرة الجاية بنكمل + +785 +00:59:54,240 --> 00:59:57,260 +موضوع الأوراق المالية وبنحاول نحل التمرين المتعلقة + +786 +00:59:57,260 --> 00:59:59,300 +بهم بإذن الله اتوقعتوا؟ + diff --git 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إن شاء الله ونناقش + +3 +00:00:20,800 --> 00:00:24,060 +فيه موضوع طبيعة ونظام العمل في قسم الخزينة + +4 +00:00:24,060 --> 00:00:28,400 +المستندات والسجلات التي تم استخدامها في قسم + +5 +00:00:28,400 --> 00:00:34,030 +الخزينة، ثم الدورة المستندية للعمليات والمعالجات + +6 +00:00:34,030 --> 00:00:38,990 +المحاسبية لعمليات القبض وعمليات الصرف وكيف يتم + +7 +00:00:38,990 --> 00:00:44,110 +معالجة الزيادة أو العجز الذي يحصل في قسم الخزينة + +8 +00:00:44,110 --> 00:00:47,310 +ثم إن شاء الله هناخد حالات عملية والأسلوب والتمرين + +9 +00:00:47,310 --> 00:00:56,030 +الذي هتكون موضوع واجب بالنسبة لنا من + +10 +00:00:56,030 --> 00:01:01,280 +المعلوم أن في أي بنك سواء كان بنك فلسطيني أو بنك + +11 +00:01:01,280 --> 00:01:05,060 +غير فلسطيني في فلسطين أو خارج فلسطين لابد أن يكون + +12 +00:01:05,060 --> 00:01:09,760 +في قسم الخزينة، هناك خزينة رئيسية وحاجة أخرى اسمها + +13 +00:01:09,760 --> 00:01:23,160 +صناديق فرعية، يعني دي في عندي حاجة اسمها خزينة + +14 +00:01:23,160 --> 00:01:27,900 +رئيسية وفي عندي حاجة اسمها صناديق + +15 +00:01:31,530 --> 00:01:35,490 +فرعية، ما هو عمل الخزينة الرئيسية وما هو عمل + +16 +00:01:35,490 --> 00:01:40,510 +الصناديق الفرعية، هذا الأمر هنجده في كل أي مصرف في + +17 +00:01:40,510 --> 00:01:44,790 +أي بلد في حاجة اسمها خزينة رئيسية وخزينة فرعية + +18 +00:01:44,790 --> 00:01:48,170 +وخزان فرعية أو أحيانًا يطلق عليه اسم صناديق فرعية + +19 +00:01:48,170 --> 00:01:52,610 +الخزينة الرئيسية هي الخزينة التي يحتفظ بها البنك + +20 +00:01:52,610 --> 00:01:58,150 +بأمواله وتكون دائمًا في مكان آمن لا يراها الجمهور + +21 +00:01:58,150 --> 00:02:02,170 +أو لا يراها حتى العاملين في البنك، يعني عادة بتكون + +22 +00:02:02,170 --> 00:02:07,290 +في الدور الأسفل، يعني بدرم من أي مسطح موجود، هذه + +23 +00:02:07,290 --> 00:02:14,400 +الخزينة بتكون ذات جدران مسلحة، cement مسلح، طبيعة + +24 +00:02:14,400 --> 00:02:21,520 +الخزينة نفسها غير قابلة للـ .. للحريق، غير قابلة لأي + +25 +00:02:21,520 --> 00:02:25,200 +مشكلة تواجهها لأنها بتكون من الحديد المقاوم .. + +26 +00:02:25,200 --> 00:02:29,400 +الحديد السميك بحيث أنها تقاوم أي عوامل خارجية حتى + +27 +00:02:29,400 --> 00:02:32,680 +لو قد الأمر مثلًا قد يكون عملية هجوم أو مسلح أو فتح + +28 +00:02:32,680 --> 00:02:37,800 +الخزينة وما شبه ذلك، هذه الخزينة تفتح من خلال ثلاثة + +29 +00:02:37,800 --> 00:02:41,870 +أشخاص، عادة يكون أمير الخزينة أحد الأشخاص الذين + +30 +00:02:41,870 --> 00:02:46,870 +يحملون مفتاح هذه الخزينة ويكون مدير البنك شخص ثاني + +31 +00:02:46,870 --> 00:02:50,330 +ويكون عادة شخصية مهمة، قد يكون مدير الحسابات الذي + +32 +00:02:50,330 --> 00:02:53,190 +مثلكم إن شاء الله في المستقبل أو أي شخصية مهمة + +33 +00:02:53,190 --> 00:02:55,530 +أخرى، هذول الأشخاص الثلاثة بيكون معهم مفتاح + +34 +00:02:55,530 --> 00:03:01,070 +الخزينة، هذه الخزينة الرئيسية الذي مسؤول عنها الذي + +35 +00:03:01,070 --> 00:03:04,420 +هو أمير الخزينة، أنتم مش هتشوفوه، لن تروا أبدًا هذا + +36 +00:03:04,420 --> 00:03:07,300 +أمير الخزينة لأنه بيكون في الموقع الخلفي إنما إحنا + +37 +00:03:07,300 --> 00:03:11,220 +لما ندخل الـ bank هنجد أمامنا الصرفين اللي هو أصحاب + +38 +00:03:11,220 --> 00:03:14,180 +الصناديق الفرعية اللي بيقوموا بعملية إيه؟ اللي هو + +39 +00:03:14,180 --> 00:03:19,960 +صرف وقبض للمواطنين أو لجمهور الخزينة الرئيسية هذه + +40 +00:03:19,960 --> 00:03:24,880 +يتم فتحها في بداية اليوم وقفلها في نهاية اليوم + +41 +00:03:24,880 --> 00:03:30,000 +تفتح في بداية اليوم لأجل تزويد الصناديق الفرعية + +42 +00:03:30,000 --> 00:03:34,260 +بالمال، ما هي حجم الأموال التي يتم تزويد الصناديق + +43 +00:03:34,260 --> 00:03:39,640 +الفرعية بها، حسب ما تعرف عليها الأمر 2000، 3000، + +44 +00:03:39,640 --> 00:03:43,700 +5000 يعني حسب وضع المعتاد عليه البنك من خلال عملية + +45 +00:03:43,700 --> 00:03:47,240 +اليومية بيقدر يعرف إيش حاجة هذه الصناديق الفرعية + +46 +00:03:47,240 --> 00:03:51,180 +للعمل اللي هو إيه من خلال التجربة العملية في أثناء + +47 +00:03:51,180 --> 00:03:55,040 +العمل، نفترض أن الصناديق الفرعية احتاجت أموالًا + +48 +00:03:55,040 --> 00:04:00,530 +فهتطلب أموالًا من من الخزينة الرئيسية، في نهاية العمل + +49 +00:04:00,530 --> 00:04:04,990 +الصناديق الفرعية تعيد الأموال التي تجمعت لديها + +50 +00:04:04,990 --> 00:04:08,830 +تعيدها إلى الخزينة الرئيسية، طبعًا هذا الأمر بدخل + +51 +00:04:08,830 --> 00:04:12,830 +ضمن ضوابط محاسبية وإجراءات معينة بحيث نطبط حركة + +52 +00:04:12,830 --> 00:04:18,590 +النقد الوارد وحركة النقد الصدر، الآن الخزينة + +53 +00:04:18,590 --> 00:04:21,710 +الرئيسية، عملياتها من الواضح أن هذه الخزينة لا تتعامل + +54 +00:04:21,710 --> 00:04:25,670 +مع الجمهور إنما تتعامل مع الصناديق الفرعية في + +55 +00:04:25,670 --> 00:04:28,190 +بداية اليوم أو في أثناء العمل إذا احتاج الأمر وفي + +56 +00:04:28,190 --> 00:04:32,220 +نهاية اليوم أيضًا، التعامل مع مين؟ بتعامل مع جهات + +57 +00:04:32,220 --> 00:04:38,040 +خارجية، يعني بافتراض أنه إحنا احتجنا نقدية، يعني + +58 +00:04:38,040 --> 00:04:42,540 +البنك بشكل عام احتاج إلى نقدية، سيولة، هيلجأ لمين؟ + +59 +00:04:42,540 --> 00:04:46,040 +هنلجأ للبنك المركزي، فالخزينة الرئيسية، أمين + +60 +00:04:46,040 --> 00:04:49,340 +الخزينة الرئيسية بتوجه إلى البنك المركزي وممكن + +61 +00:04:49,340 --> 00:04:54,810 +يحصل منه على نقدية، الخزينة الرئيسية تتعامل مع البنك + +62 +00:04:54,810 --> 00:04:59,670 +المركزي سواء نقد ندعو لدى البنك المركزي أو نقد + +63 +00:04:59,670 --> 00:05:05,450 +نستلمه من البنك المركزي، أيضًا الخزينة الرئيسية + +64 +00:05:05,450 --> 00:05:10,890 +تتعامل مع فروع البنك، نفترض إحنا في بنك فلسطين الذي + +65 +00:05:10,890 --> 00:05:15,130 +موجود في الرمل وعندنا فروع لدى البنك منتشرة في جميع + +66 +00:05:15,130 --> 00:05:18,590 +أنحاء قطاع غزة، أحد الفروع الذي في المناطق الذي + +67 +00:05:18,590 --> 00:05:21,950 +فيها يافا، رفح في أي منطقة معينة احتاج إلى نقدية + +68 +00:05:21,950 --> 00:05:25,190 +من الذي يزود هذا الفرع بالنقدية هو الخزينة + +69 +00:05:25,190 --> 00:05:29,210 +الرئيسية، للفرع الرئيسي يكون بتزويد الفروع بالنقدية + +70 +00:05:29,210 --> 00:05:32,610 +إذا احتاجوا أموالًا، طبعًا هذه هتترتب عليها قيود + +71 +00:05:32,610 --> 00:05:38,230 +محاسبية هنتعرف عليها إن شاء الله بعد شوية، الفروع + +72 +00:05:38,230 --> 00:05:43,070 +لو كان لديها نقدية فائضة، ما هو حد الفائض للنقدية + +73 +00:05:43,070 --> 00:05:49,490 +هناك وثيقة التأمين موجودة مؤمن عليها لدى كل فرع يعني + +74 +00:05:49,490 --> 00:05:53,710 +ما هو الحد الأقصى للنقدية التي يجب أن تكون لدى + +75 +00:05:53,710 --> 00:05:57,410 +الفروع، هناك وثيقة تأمين عليها، وثيقة تأمين ضد خيانة + +76 +00:05:57,410 --> 00:06:02,010 +الأمانة بحيث لو زاد المبلغ عن السقف الذي موجود في + +77 +00:06:02,010 --> 00:06:06,310 +وثيقة التأمين، يجب على أي فرع من الفروع الذي بيحتفظ + +78 +00:06:06,310 --> 00:06:10,230 +بأموال أن يقوم بتسليم هذا الفائض إلى المركز + +79 +00:06:10,230 --> 00:06:15,130 +الرئيسي، ليش كده؟ لأنه إحنا مثلًا عاملين تأمين مثلًا + +80 +00:06:15,130 --> 00:06:18,350 +في فرع فرضا خان يونس بنك فلسطين خان يونس على 100 ألف + +81 +00:06:18,350 --> 00:06:22,750 +دينار، الخزينة إذا زاد المبلغ في نهاية اليوم عن هذا + +82 +00:06:22,750 --> 00:06:30,070 +الرقم يجب أن يتم أخذ الفائض وتسليمه إلى المركز + +83 +00:06:30,070 --> 00:06:33,750 +الرئيسي للبنك لأنه لا قدر الله نوصل في مشكلة بكون + +84 +00:06:33,750 --> 00:06:38,690 +التأمين غطى الحد الذي المسموح به، طبعًا قد يكون في + +85 +00:06:38,690 --> 00:06:44,190 +المقابل أيضًا أن الخزينة الرئيسية صار عندها فائض + +86 +00:06:44,190 --> 00:06:49,190 +تجمعت فوائض من عدة فروع وبالتالي أصبح الخزينة + +87 +00:06:49,190 --> 00:06:53,590 +الرئيسية عندها سقف معين، هذا السقف يقوم بتحديده + +88 +00:06:53,590 --> 00:06:57,130 +بالاتفاق بين البنك المركزي وبين المصرف، ما هو حدود + +89 +00:06:57,130 --> 00:07:01,790 +النقدية التي يجب أن تكون في البنك زائد فروعه، زادت + +90 +00:07:01,790 --> 00:07:04,090 +النقدية الموجودة في الخزينة الرئيسية في البنك + +91 +00:07:04,090 --> 00:07:08,050 +الرئيسي، زادت عن حد السقف المتفق عليه المؤمن عليه + +92 +00:07:08,050 --> 00:07:13,050 +فهنا يجب على الخزينة الرئيسية أن تقوم بإيداع النقد + +93 +00:07:13,050 --> 00:07:19,300 +الزائد لدى البنك المركزي، هذا تسلسل، خلينا كده نقول + +94 +00:07:19,300 --> 00:07:22,400 +يعني الخزينة الرئيسية تتعامل مع البنك المركزي + +95 +00:07:22,400 --> 00:07:27,980 +تتعامل مع الفروع، تتعامل مع الصناديق الفرعية في + +96 +00:07:27,980 --> 00:07:31,060 +بداية اليوم وفي أثناء العمل الذي تحتاج الأمر وفي + +97 +00:07:31,060 --> 00:07:38,060 +نهاية اليوم أيضًا، ممكن الخزينة البنك الرئيسي تتعامل + +98 +00:07:38,060 --> 00:07:42,240 +مع البنوك الأخرى، يعني مثلًا نقول بنك فلسطين احتاج + +99 +00:07:42,240 --> 00:07:47,420 +أموالًا، أحيانًا بدل ما يلجأ إلى البنك المركزي ممكن + +100 +00:07:47,420 --> 00:07:51,780 +نلجأ للبنك العربي وهكذا، العكس تمامًا ممكن البنك + +101 +00:07:51,780 --> 00:07:56,480 +العربي أيضًا ياخد أموالًا أيضًا من وين؟ من أي بنك آخر + +102 +00:07:56,480 --> 00:08:00,360 +إذا احتاج هذا الأموال، فعمل الخزين الرئيسي منصب على + +103 +00:08:00,360 --> 00:08:03,700 +التعامل الخارجي أو تزويد أو قبض الأموال من + +104 +00:08:03,700 --> 00:08:07,780 +الصناديق الفرعية، بالمناسبة مدام إحنا ذكرنا الخزين + +105 +00:08:07,780 --> 00:08:13,700 +الرئيسي وذكرنا البنك بنذكر بحاجة مهمة جدًا الآن + +106 +00:08:13,700 --> 00:08:18,100 +البنك لما يتعامل مع البنك المركزي، أي بنك يتعامل + +107 +00:08:18,100 --> 00:08:21,640 +مع البنك المركزي، بيطور كم حساب مفروض يكون موجود، + +108 +00:08:21,640 --> 00:08:25,040 +إحنا يمكن في بداية المحاضرات ذكرنا على أن البنك، + +109 +00:08:25,040 --> 00:08:29,900 +أي بنك موجود، يجب أن يفتح حساب لدى البنك المركزي، + +110 +00:08:29,900 --> 00:08:33,100 +وهذا الحساب سمينا إيه؟ حساب الاحتياطي، النقد + +111 +00:08:33,100 --> 00:08:37,010 +الإلزامي، وإن القيد المحاسبي لاحتياطي النقد الإلزامي مش + +112 +00:08:37,010 --> 00:08:40,250 +معناه إنه هذا الاسم هو طرف في القيد، لأ إحنا مجرد + +113 +00:08:40,250 --> 00:08:43,550 +الاحتياطي النقد الإلزامي هو عبارة عن إيه؟ عبارة عن + +114 +00:08:43,550 --> 00:08:47,830 +مبلغ معين يتم احتسابه، قالي احتسابه تتم كالآتي + +115 +00:08:47,830 --> 00:08:52,630 +بنحسب ودائع عملائنا في بنك فلسطين وبنضربها في نسبة + +116 +00:08:52,630 --> 00:08:56,870 +حددتها البنك المركزي أو سلطة النقد، النسبة هذه الآن + +117 +00:08:56,870 --> 00:09:01,740 +موجودة 10% يعني بناخد حجم ودائع العملاء وبنضربها في + +118 +00:09:01,740 --> 00:09:05,380 +10%، بيطلع عندي رقم، هذا الرقم يجب أن يخرج من + +119 +00:09:05,380 --> 00:09:09,900 +الخزينة الرئيسية ويودع وين؟ لدى البنك المركزي، هذا + +120 +00:09:09,900 --> 00:09:14,180 +المبلغ اسمه احتياطي نقدي إلزامي، إيش نحن؟ يعني مبلغ + +121 +00:09:14,180 --> 00:09:17,660 +احتياطي موجود إن إحنا كبنك لدى البنك المركزي + +122 +00:09:17,660 --> 00:09:22,200 +إلزامي ليه؟ لأنه بقوة القانون مش ماجباري بالضبط + +123 +00:09:22,200 --> 00:09:27,300 +لأن يا طول إيش القيد المحاسبي؟ هيفكر مع بعض من حساب + +124 +00:09:27,300 --> 00:09:31,510 +البنك المركزي إلى حساب الخزينة، لكن لو أحد يسأل ليش + +125 +00:09:31,510 --> 00:09:34,630 +مبلغ ودياته البنك المركزي بنقوله شرح القيد هذا هو + +126 +00:09:34,630 --> 00:09:38,330 +عبارة عن احتياطي النقد الإلزامي المودع لدى البنك + +127 +00:09:38,330 --> 00:09:41,730 +المركزي هذا حساب من حسابات اللي بتكون بين البنك + +128 +00:09:41,730 --> 00:09:47,090 +وبين البنك المركزي في حساب ثاني حسابي حساب بتنفتح + +129 +00:09:47,090 --> 00:09:51,190 +حساب جاري بين البنك المركزي وبين البنك تبعنا وتم + +130 +00:09:51,190 --> 00:09:55,470 +تزويده بالنقدية من خلال الخزينة الرئيسية وهو حساب + +131 +00:09:55,470 --> 00:09:59,200 +المقاصة، إيش معنى المقاصة؟ نشخش في تفاصيلها لأنه في + +132 +00:09:59,200 --> 00:10:02,500 +قسم خاص بالمقاصة إن شاء الله في محاضرات قادمة + +133 +00:10:02,500 --> 00:10:07,830 +فتعرف إن الشيكات المسحوبة بين البنوك يتم تسويتها + +134 +00:10:07,830 --> 00:10:11,770 +إلا في غرفة المقاصة لدى البنك المركزي، أصبح البنك + +135 +00:10:11,770 --> 00:10:16,390 +المركزي بيدّون عنده أموال لكل بنك موجودة لديه بحيث + +136 +00:10:16,390 --> 00:10:19,830 +يعمل تسوية المقاصة يخصم من بنك ويضيف لبنك ثاني + +137 +00:10:19,830 --> 00:10:22,970 +أو العكس يخصم من بنك آخر ويضيف للبنك الأول + +138 +00:10:22,970 --> 00:10:26,330 +فالهدف أن يكون فيه فلوس موجودة هناك وفي حساب + +139 +00:10:26,330 --> 00:10:29,790 +جاري موجود للبنوك لدى البنك المركزي، هذا الحساب + +140 +00:10:29,790 --> 00:10:34,400 +أساسًا مخصص لأعمال المقاصة، أصبح اتفقنا الآن في عندنا + +141 +00:10:34,400 --> 00:10:37,880 +حساب ثاني اسمه حساب A مقاصة، إيش قيد المحاسب؟ إيش + +142 +00:10:37,880 --> 00:10:43,440 +بيكون؟ نفس القيد من حساب البنك المركزي إلى حساب + +143 +00:10:43,440 --> 00:10:48,160 +الخزينة، لكن إيش طبيعة الحساب؟ هو مخصص لأعمال + +144 +00:10:48,160 --> 00:10:53,560 +المقاصة، في حساب ثالث أي بنك على الأقل بيكون لدى + +145 +00:10:53,560 --> 00:10:57,180 +البنك المركزي تلات حسابات، حسابين لو نهدأ أساسي لا غير + +146 +00:10:57,180 --> 00:11:01,640 +عنه، الحساب الثالث وهو حساب جاري لإيداع الأموال + +147 +00:11:01,640 --> 00:11:06,000 +الفائضة، أنا جاي بالقصة، الأموال الفائضة من الخزينة + +148 +00:11:06,000 --> 00:11:09,960 +الرئيسية لأي بنك، إيداعه لدى البنك، لأن احنا لازم + +149 +00:11:09,960 --> 00:11:15,860 +نتوقع إن في أيام يكون عنده فائض وعكس من ذلك نتوقع + +150 +00:11:15,860 --> 00:11:20,220 +أحيانًا يكون عنده عجز، فحتى نسوي مسألة العجز والفائض + +151 +00:11:20,220 --> 00:11:24,120 +لازم نفتح حساب، وين؟ بالبنك المركزي، هذا الحساب + +152 +00:11:24,120 --> 00:11:28,840 +بيسمّوه حساب جاري ليه؟ مشان تسوية عملية إيداع الفائض + +153 +00:11:28,840 --> 00:11:34,220 +وإيداع العجز، هذا الحساب ممكن نربطه، يعني هو أساسًا + +154 +00:11:34,220 --> 00:11:36,920 +اللي بين أنا كبنك فلسطين وبين البنك المركزي، حساب + +155 +00:11:36,920 --> 00:11:40,960 +جاري، لكن ممكن نربطه، ومعنى ربطه إيه؟ يعني معنى ذلك + +156 +00:11:40,960 --> 00:11:44,680 +أن أنا كبنك يجب أن أتقاضى على هذا المبلغ المربوط + +157 +00:11:44,680 --> 00:11:50,260 +إيش؟ فوائده، وهذا الأمر متعارف عليه بين البنوك فيما + +158 +00:11:50,260 --> 00:11:55,140 +بينها في علاقتها مع البنك المركزي، الآن نرجع لموضوع + +159 +00:11:55,140 --> 00:11:59,200 +الصناديق الفرعية، الصناديق الفرعية هي الصناديق اللي + +160 +00:11:59,200 --> 00:12:02,200 +لو بندخل... أول ما ندخل بنك احنا مع بعض كده هلاقي + +161 +00:12:02,200 --> 00:12:06,460 +كده على الـ counter أمامنا مجموعة موظفين، كل واحد + +162 +00:12:06,460 --> 00:12:09,660 +إيه أمامه كده شو مكتوب عليه صرف one، صرف two، صرف three + +163 +00:12:09,660 --> 00:12:12,660 +يعني إيه الصرفين؟ أو بتلاقي مثلًا counter واحد، اتنين + +164 +00:12:12,660 --> 00:12:15,420 +تلاتة، أربعة، هدول هم الصرفين اللي هم الصناديق + +165 +00:12:15,420 --> 00:12:19,400 +الفرعية، هدول الصناديق الفرعية هم اللي بتعاملوا مع + +166 +00:12:19,400 --> 00:12:23,980 +الجمهور، الخزينة الرئيسية لا تتعامل مع الجمهور، إنما + +167 +00:12:23,980 --> 00:12:27,160 +الصناديق الفرعية هي اللي بتتعامل مع الجمهور، طبعًا + +168 +00:12:27,160 --> 00:12:29,740 +هتتعامل مع الجمهور في أهم عملية التعامل مع الجمهور + +169 +00:12:29,740 --> 00:12:42,900 +عملية القبض وعملية الدفع أو الصرف طبعًا + +170 +00:12:42,900 --> 00:12:49,250 +نتكلم عن نقطة مهمة جدًا أيضًا، كيف يتم الرقابة على عمل + +171 +00:12:49,250 --> 00:12:53,510 +الخزينة بشكل عام، وكيف يتم الرقابة على عمل الصناديق + +172 +00:12:53,510 --> 00:12:56,870 +الفرعية؟ يعني هذه عندها نقطتين، في عندي خزينة + +173 +00:12:56,870 --> 00:13:00,730 +رئيسية وعندي صناديق فرعية، كيف يتم الرقابة على عمل + +174 +00:13:00,730 --> 00:13:07,510 +الصناديق الفرعية؟ في بداية اليوم، اتفقنا أن الخزينة + +175 +00:13:07,510 --> 00:13:12,790 +الرئيسية تزود الصناديق الفرعية بالأموال، أصبح يجب + +176 +00:13:12,790 --> 00:13:17,590 +الشخص اللي ماسك الصندوق الفرعي يكون عنده سجل يثبت + +177 +00:13:17,590 --> 00:13:22,270 +فيه إيه هي الأموال اللي استلمها في صباح اليوم، ثم + +178 +00:13:22,270 --> 00:13:26,410 +هذا السجل يثبت فيه ما هي المبالغ التي قبضها من + +179 +00:13:26,410 --> 00:13:29,970 +العملاء، إنه بيتعامل مع العملاء، مع الجمهور، ثم يثبت + +180 +00:13:29,970 --> 00:13:33,450 +أيضًا في خانة أخرى ما هي المبالغ التي دفعها + +181 +00:13:33,450 --> 00:13:38,510 +للجمهور، كل عملية من هذه العملية تسمى عملية المبالغ + +182 +00:13:38,510 --> 00:13:42,370 +المقبوضة والمبالغ المدفوعة، يثبت أمامها الأرقام + +183 +00:13:42,370 --> 00:13:47,010 +الإشارية، شيك رقم كذا من المواطن فلان، حساب رقم + +184 +00:13:47,010 --> 00:13:50,950 +كذا، يعني كل عملية من العمليات أو كل حركة يظهر فيه + +185 +00:13:50,950 --> 00:13:54,090 +إن هذه إيش هي طبيعتها؟ عبارة عن شيك مسحوب، عبارة + +186 +00:13:54,090 --> 00:13:57,230 +عن شيك مقبوض، رقم الشيك، بيانات الشيك، إيش + +187 +00:13:57,230 --> 00:14:00,750 +الحساب اللي تأثر بهذه العملية، بحيث يكون عند + +188 +00:14:00,750 --> 00:14:05,730 +الصندوق الفرعي معلومات كافية عن كل حركة تم إجراؤها + +189 +00:14:05,730 --> 00:14:11,640 +فيه خلال اليوم، في نهاية اليوم، يقوم أمين الصندوق + +190 +00:14:11,640 --> 00:14:14,020 +الفرعي أو المسؤول عن الصندوق الفرعي بتجميع + +191 +00:14:14,020 --> 00:14:17,140 +العمليات لديه، إيش النقد اللي دخل عنده؟ النقد اللي + +192 +00:14:17,140 --> 00:14:20,240 +قبضه والنقد اللي صرفه، الفرق بين الاثنين يعتبر إيه؟ + +193 +00:14:20,240 --> 00:14:26,260 +قيمة رصيد الصندوق الفرعي، واحد مثلًا بيجي أمين + +194 +00:14:26,260 --> 00:14:31,380 +الخزينة الرئيسية هناك بيعمل عملية جرد فعلي، عدد فعلي + +195 +00:14:31,380 --> 00:14:35,060 +للنقود، جرد يعني عدد فعلي للنقود، ويتأكد تمامًا أن + +196 +00:14:35,060 --> 00:14:38,560 +القيمة الفعلية للعدد الفعلي لهذا النقود هو يساوي + +197 +00:14:38,560 --> 00:14:44,120 +نفس الرصيد الموجود في هذا السجل، لكن أحيانًا تصدف أن + +198 +00:14:44,120 --> 00:14:49,260 +قد يكون هناك زيادة وقد يكون هناك عجز، كلا الحالتين + +199 +00:14:49,260 --> 00:14:54,000 +بالنسبة لمنظور المصرف يشكل مشكلة، لأنه لا يجوز أن + +200 +00:14:54,000 --> 00:14:56,980 +يكون هناك عجز ولا يجوز أن يكون هناك فائض، وربما + +201 +00:14:56,980 --> 00:14:59,660 +واحد يتسأل: ولكن الفائض مقبول، لأنه الفلوس الزيادة + +202 +00:14:59,660 --> 00:15:02,800 +جاتنا، طبعًا، مش مقبول، لأنه معناه ذلك أن هذا الفائض + +203 +00:15:02,800 --> 00:15:07,960 +تأثر فيه همين مواطن آخر، وهذا قد أحيانًا لو تكرر هذه + +204 +00:15:07,960 --> 00:15:11,680 +المسألة بتشير على إنه قد يحاول هذا أمين الصندوق + +205 +00:15:11,680 --> 00:15:15,140 +السرقة، يحاول التلاعب، يحاول إخفاء أمور معينة، لكن + +206 +00:15:15,140 --> 00:15:18,800 +ما... ما نجحش، فصار عنده الفائض، فصار عنده التباين، + +207 +00:15:18,800 --> 00:15:22,260 +صار عنده الفائض، وبالتالي كده وجود حالتي الفائض + +208 +00:15:22,260 --> 00:15:26,580 +والعجز هما في حد ذاتهما مشكلة، وبتعبير أخر هنجيب المعالجة + +209 +00:15:26,580 --> 00:15:28,560 +إن شاء الله في نهاية المحاضرة، إذا وصلنا لهذه + +210 +00:15:28,560 --> 00:15:31,920 +النقطة هنتبين كيف يتم معالجة الفائض والعجز في + +211 +00:15:31,920 --> 00:15:34,540 +الخزينة وإيش هي الإجراءات الإدارية اللازمة حتى + +212 +00:15:34,540 --> 00:15:36,600 +ما يتكررش هذا العمل مرة أخرى + +213 +00:15:42,770 --> 00:15:48,510 +الآن صناديق الفرعية اللي أمامنا بعد ما تم ضبط حركة + +214 +00:15:48,510 --> 00:15:53,210 +العمل في نهاية اليوم، بتم قبض النقدية من قبل أمين + +215 +00:15:53,210 --> 00:15:56,070 +الصندوق، أمين الخزينة الرئيسية، وإيداعها في الخزينة + +216 +00:15:56,070 --> 00:16:00,650 +الرئيسية، أمين + +217 +00:16:00,650 --> 00:16:06,130 +الخزينة الرئيسية عنده عمل آخر هو بيراقب في أثناء + +218 +00:16:06,130 --> 00:16:11,350 +اليوم كيف تتم عمليات القبض والصرف، يعني بيتجوّل ما بين + +219 +00:16:11,350 --> 00:16:14,750 +الصناديق الفرعية وبحاول يعرف كيف عمليات القبض + +220 +00:16:14,750 --> 00:16:18,810 +والصرف بتتم، ما فيش مشاكل، ما فيش حاجة معينة، وبالتالي + +221 +00:16:18,810 --> 00:16:24,330 +أي مشكلة بتواجه كل من يمسك صندوق فرعي في علاقته مع + +222 +00:16:24,330 --> 00:16:28,530 +المواطن ممكن يتوجه إلى أمين الخزينة الرئيسية حتى + +223 +00:16:28,530 --> 00:16:31,370 +يساعده في حل المشكلة، في خلاف على رصيد حساب، في + +224 +00:16:31,370 --> 00:16:34,170 +خلاف على مشكلة معينة، في خلاف على نوعية النقد اللي + +225 +00:16:34,170 --> 00:16:37,490 +استلمها، يعني نقد مش صحيح، نقد تالف، نقد قد يكون + +226 +00:16:37,490 --> 00:16:42,290 +في شك معين، يتوجه بحالته إلى الخزينة الرئيسية حتى + +227 +00:16:42,290 --> 00:16:47,230 +يتفاهم مع الشخص المسؤول، في نهاية اليوم الخزينة + +228 +00:16:47,230 --> 00:16:52,510 +الرئيسية بتطبطب حساباتها وبتحول كل العمل اليومي اللي + +229 +00:16:52,510 --> 00:16:56,290 +تم في اليوم هذا، عمليات القبض وعمليات الدفع، بتحول + +230 +00:16:56,290 --> 00:17:00,150 +هذه المعاملة كلها إلى قسم المحاسبة المركزية، قسم + +231 +00:17:00,150 --> 00:17:03,550 +المحاسبة المركزية، قسم مستقل عن أقسام البنك الأخرى، + +232 +00:17:03,550 --> 00:17:07,810 +ناس لحالهم كده في مكان معين، هم بياخدوا كل حركات + +233 +00:17:07,810 --> 00:17:11,770 +العمل اللي تمت من جميع أقسام البنك، بما فيهم قسم + +234 +00:17:11,770 --> 00:17:17,250 +الخزينة ويقوم قسم المحاسبة المركزية بعمل القيد + +235 +00:17:17,250 --> 00:17:21,060 +المحاسبي اللازم، احنا إن شاء الله هنركز في عملياتنا + +236 +00:17:21,060 --> 00:17:24,000 +هنا إيش القيود المحاسبية اللي بيعملها قسم المحاسب + +237 +00:17:24,000 --> 00:17:27,960 +المركزي وقبله هنعرف بالضبط إيش كل قسم بيشتغل زي + +238 +00:17:27,960 --> 00:17:33,060 +ما عرفنا الآن قسم الخزينة إيش بيشتغل، طبعًا هنا + +239 +00:17:33,060 --> 00:17:38,140 +أمامنا بتكلم عن وظائف الصناديق الفرعية للمقبضات و + +240 +00:17:38,140 --> 00:17:41,580 +بتكلم عن وظائف الصناديق الفرعية للمدفوعات، هنا + +241 +00:17:41,580 --> 00:17:46,300 +بتلاحظوا هنا فصلنا كلمة المقبضات عن المدفوعات ليش؟ + +242 +00:17:46,300 --> 00:17:51,650 +لأن في بعض البنوك بتخصص صندوق للمقبضات وصندوق + +243 +00:17:51,650 --> 00:17:56,010 +للمدفوعات، في بعض البنوك تعتبر أي صندوق موجود هو + +244 +00:17:56,010 --> 00:18:00,150 +ينفع للقبض وصالح أيضًا للدفع، هذه المسألة بترجع + +245 +00:18:00,150 --> 00:18:05,960 +لطبيعة التنظيم الداخلي اللي عايزه الفرع نفسه، لا + +246 +00:18:05,960 --> 00:18:08,740 +مانع أن يكون هذا الصندوق يقبض ويدفع ولا مانع أن + +247 +00:18:08,740 --> 00:18:11,540 +يكون هذا خاص بالقبض والثاني خاص بالدفع، نوع من + +248 +00:18:11,540 --> 00:18:14,100 +تنظيم العمل الداخلي، واتنين محاسبيًا بالنسبة لنا + +249 +00:18:14,100 --> 00:18:17,140 +كمحاسبين ما عندناش مشكلة لأن سواء الدفع هنا أو في + +250 +00:18:17,140 --> 00:18:21,700 +الدفع الثاني هو في النهاية القيد المحاسبي واحد، دفع + +251 +00:18:21,700 --> 00:18:25,380 +المبالغ للعملاء، إيداع النقد المتبقي، تنظيم المستندات + +252 +00:18:25,380 --> 00:18:28,360 +وكشف حركة الصندوق في نهاية اليوم، وإجراء الجرد + +253 +00:18:28,360 --> 00:18:31,040 +الفعلي، هذه نفس الخطوات اللي حكينا فيها اللي بقون + +254 +00:18:31,040 --> 00:18:35,780 +فيها، هذه الصندوق، ما هي المستندات التي تم تدولها في + +255 +00:18:35,780 --> 00:18:39,760 +المصرف في قسم الخزينة، أخذت مبادئ محاسبة المستندات + +256 +00:18:39,760 --> 00:18:42,860 +التي تم تدولها هي عبارة عن أمر شراء لما نشتري + +257 +00:18:42,860 --> 00:18:46,000 +بضاعة، لأنه العنصر الحاسم في مبادئ المحاسبة التي + +258 +00:18:46,000 --> 00:18:50,660 +أخذتوها في التجارة، عملت شراء وبيع، أصبح أمر التوريد + +259 +00:18:50,660 --> 00:18:54,680 +و أمر الشراء، زائد الفاتورة، زائد استلام المخزن، زائد + +260 +00:18:54,680 --> 00:18:58,020 +الفحص والمعاينة، تأكد بضاعة سليمة، وكل ما يتعلق بهذا + +261 +00:18:58,020 --> 00:19:01,140 +الأمر، في المصارف ما فيش هذا الأمر، ما فيش لأننا + +262 +00:19:01,140 --> 00:19:03,900 +مشتريات ولا مبيعات، احنا إيه بنشتري ونبيع وين؟ في + +263 +00:19:03,900 --> 00:19:06,980 +الفلوس، أصبح يكون عند المستندات هي عبارة عن شيكات + +264 +00:19:06,980 --> 00:19:12,820 +وشيكات تستخدم ليه؟ تستخدم لغرض إيداع المبالغ في + +265 +00:19:12,820 --> 00:19:17,660 +الحسابات، أو لغرض عمليات الدفع، الصرف أو الدفع + +266 +00:19:17,660 --> 00:19:22,700 +الإشعارات، القيد المدينة والدائنة، لما نقول إشعار قيد + +267 +00:19:22,700 --> 00:19:27,240 +مدين يعني أنا بدي أسجل على حساب العميل المدين أو + +268 +00:19:27,240 --> 00:19:31,750 +أي حساب آخر، إشعار مدين يعني في عندي حركة مدينة دبت + +269 +00:19:31,750 --> 00:19:36,530 +إشعار دائن يعني إشعار لصالح الجهة، التزام على ال + +270 +00:19:36,530 --> 00:19:42,130 +bank يسمى إشعار دائن، فيش أو قسائم القبض والصرف + +271 +00:19:42,130 --> 00:19:47,150 +سموه فيش تقبض وفيش صرف، أحيانا مثلا شخص معين عايز + +272 +00:19:47,150 --> 00:19:51,190 +يودع فلوس بيعمل فيش تقبض، لأن أنا قبضت منه، بتكلم + +273 +00:19:51,190 --> 00:19:54,510 +بالمنظر كإنّتو، مش منظر أنا كعميل الـ bank بقبض مبلغ + +274 +00:19:54,510 --> 00:20:00,200 +مش في فيش تقبض، شخص معين ما عندهوش مثلا شيك ممكن يعمله + +275 +00:20:00,200 --> 00:20:04,380 +حاجة اسمه فيش الدفع، الـ ficha هي مصطلح دارج عن + +276 +00:20:04,380 --> 00:20:07,520 +مصطلح، يعني يعبر عن مصطلح بس كده، مصطلح دارج، كلمة + +277 +00:20:07,520 --> 00:20:12,440 +إيه في المصرف اسموه فيشا، مصطندات إدخال وخروج القيد + +278 +00:20:12,440 --> 00:20:16,040 +مصطندات + +279 +00:20:16,040 --> 00:20:19,680 +إدخال عملية القيد المحاسبة كيف ندخل مصطندات النقد + +280 +00:20:19,680 --> 00:20:25,470 +اللي موجود، وخروج النقد اللي موجود، نقد، طلبات التحويل + +281 +00:20:25,470 --> 00:20:29,630 +بدي أحول من حساب إلى حساب ثاني، من حسابي إلى حساب + +282 +00:20:29,630 --> 00:20:33,230 +آخر، برضه في مستند بيحول من حساب إلى حساب ثاني، يعني + +283 +00:20:33,230 --> 00:20:39,250 +اليوم أنا .. أنا عميل من عملاء البنك وعندي حساب + +284 +00:20:39,250 --> 00:20:42,390 +موجود و بدي أحول من حسابي مبلغ وأضيفه لحساب شخص + +285 +00:20:42,390 --> 00:20:45,450 +آخر، البنك مش هقولك لأ لإن أنا هذا المبلغ هتخصم من + +286 +00:20:45,450 --> 00:20:48,870 +حسابي، لكن بديش هو البنك، واضيف الحساب لمرضه معين + +287 +00:20:48,870 --> 00:20:51,990 +مالفعش، أنا بقوله أخصم من حسابي وأضيف لحساب شخص + +288 +00:20:51,990 --> 00:20:57,470 +ثاني، كشف حركة النقد الوارد والصادر، سجل مفاتيح + +289 +00:20:57,470 --> 00:21:02,050 +الخزينة، سجل مفاتيح الخزينة، عامل له سجل، نعم، لابد أن + +290 +00:21:02,050 --> 00:21:06,850 +يكون سجل له عشان نعرف المفاتيح عند مين، وهذا سجل مش + +291 +00:21:06,850 --> 00:21:09,570 +لازم يكون يعرف فيه الموظفين، لأن حتى موظفين معروف + +292 +00:21:09,570 --> 00:21:12,090 +سجل الخزينة عند فلان وفلان، لكن ممكن يتغير في أي + +293 +00:21:12,090 --> 00:21:15,110 +لحظة وبتاع، الموظفين الـ bank ما بيعرفوهوش، هذا مفاتيح + +294 +00:21:15,110 --> 00:21:18,250 +مع مين، لأنه يجب أن مايعرفوه ليه؟ لأن حيّان مصير فيه + +295 +00:21:18,250 --> 00:21:21,410 +مؤامرات في عمليات تلاعب، ممكن نمسك واحد مثلا في + +296 +00:21:21,410 --> 00:21:25,310 +الطريق أمين خزينة ويعملوا فيلم معين إنه والله + +297 +00:21:25,310 --> 00:21:27,650 +مسكوه في الطريق وأخد المفتاح منهم وهو عامل فيلم + +298 +00:21:27,650 --> 00:21:32,010 +معاهم ومتأمر، يعني المسألة هذه بده حتى ما حدش يعرف + +299 +00:21:32,010 --> 00:21:34,670 +من هم اللي عندهم المفاتيح، لكن قد يكون معروف كده + +300 +00:21:34,670 --> 00:21:38,030 +بشكل عام، لكن تحديدا يجب أن يكون هذا الرقم الأمر + +301 +00:21:38,030 --> 00:21:44,070 +هذا يحاط بالكتمان، cash يومية الخزينة، المساعد اللي + +302 +00:21:44,070 --> 00:21:47,850 +هناخد عليها تفصيل إن شاء الله، كشف خلاصة حركة + +303 +00:21:47,850 --> 00:21:50,510 +الخزينة اللي هو النقد الوارد والصادر، والعمليات + +304 +00:21:50,510 --> 00:21:54,270 +المدينة والدائن اللي تمت، وسجل مخزون النقد، يعني إيش + +305 +00:21:54,270 --> 00:21:57,430 +عندي مخزون من النقد في نهاية الليلة، طبعا معظم هذه + +306 +00:21:57,430 --> 00:22:00,410 +السجلات يا إخوانا سجلات إحصائية، إيش معناه سجلات + +307 +00:22:00,410 --> 00:22:03,770 +إحصائية؟ يعني سجلات لا تقوم على نظام القيد المزدوج + +308 +00:22:03,770 --> 00:22:07,550 +يعني مش سجلات محاسبية، هي عبارة عن سجل إحصائي يظهر + +309 +00:22:07,550 --> 00:22:10,930 +إيش الدخل، وإيش القبض، وإيش الدفع، دون أن يكون القيد + +310 +00:22:10,930 --> 00:22:13,370 +المحاسبي الطرف في هذه العملية من حساب إلى حساب + +311 +00:22:13,800 --> 00:22:17,760 +بنسميها سجلات إحصائية، سجلات لضبط حركة العمل اليومي + +312 +00:22:17,760 --> 00:22:20,940 +ولكن السجلات المحاسبية موجودة في قسم المحاسبة + +313 +00:22:20,940 --> 00:22:25,320 +المركزية أيضا + +314 +00:22:25,320 --> 00:22:29,450 +هذه السجلات موجودة في قسم الخزينة، لو كده خلّيني + +315 +00:22:29,450 --> 00:22:32,890 +نصور مع بعض كيف بنتمي عملية قبض مبلغ، أنت لو بنك + +316 +00:22:32,890 --> 00:22:36,030 +فلسطين، خلّيني أخد كده محاكاة بسيطة كيف بنتمي عملية + +317 +00:22:36,030 --> 00:22:42,090 +أنا مواطن عادي وعايز إيه؟ عايز أدفع مبلغ في قسم + +318 +00:22:42,090 --> 00:22:47,950 +.. في قسم الخزينة في الـ bank، طبعا هتقدم بنفسك، أجي + +319 +00:22:47,950 --> 00:22:51,890 +مباشرة على قسم الخزينة، قسم اللي هي صندوق الفرعي + +320 +00:22:51,890 --> 00:22:55,350 +للمقبضات، أو صندوق الفرعي إذا كان ما عنديش مقبضات + +321 +00:22:55,350 --> 00:22:58,890 +يعني مختلط، وأطلب من أمير الخزينة أقول له أنا عايز + +322 +00:22:58,890 --> 00:23:03,270 +أدفع مبلغ 1000 دينار في حسابي، هترد عليه تقول إيش + +323 +00:23:03,270 --> 00:23:08,810 +رقم حسابك، أقول رقم حسابي كذا كذا، هو هياخد الرقم + +324 +00:23:08,810 --> 00:23:12,970 +مني، يسمع الرقم مني، يضرب على الجهاز، هتفتح أمامه في + +325 +00:23:12,970 --> 00:23:17,890 +جهاز شاشة، هذه الشاشة هي عبارة عن كشف حسابي اللي + +326 +00:23:17,890 --> 00:23:20,470 +موجود عندكم، أنتم اللي بيسجلوا إيه الحسابي اللي + +327 +00:23:20,470 --> 00:23:22,930 +بيسجلوا فيه الحركة المدينة والحركة إيه الدائمة + +328 +00:23:22,930 --> 00:23:30,050 +هيقول عايز يدفع ألف دينار، هيقول هات الفلوس، هعطيه + +329 +00:23:30,050 --> 00:23:33,930 +الفلوس، هيعدها، يتأكد منها، وبدخل ألف دينار إنه دخل + +330 +00:23:33,930 --> 00:23:40,990 +مبلغ في حسابه الآن، هلاقي الرصيد حسابي ذاته، طب في + +331 +00:23:40,990 --> 00:23:45,450 +المقابل العملية تمت مش شقين، هناك الأمين الخزينة + +332 +00:23:45,450 --> 00:23:48,870 +دفع الفلوس، والرصيد حسابي عند الـ bank، إيه حصل + +333 +00:23:48,870 --> 00:23:53,550 +فيها؟ هل ارتفع ولا انقفض؟ ارتفع، الفلوس اللي لأن + +334 +00:23:53,550 --> 00:23:58,070 +عند أمين الخزينة أو الصندوق، بدخلها عنده في سجل، + +335 +00:23:58,070 --> 00:24:01,530 +بكتب عنده سجل اسم السجل قابض اليوم مبلغ ألف دينار + +336 +00:24:03,760 --> 00:24:06,500 +في المقابل زاد رصيدي في قسم الحسابات التجارية + +337 +00:24:06,500 --> 00:24:08,700 +ما نوس علاقة بقسم الحسابات دلوقت، لكن هو دخل على + +338 +00:24:08,700 --> 00:24:12,760 +حسابي وزود فيه الألف، صورة من هذه الشاشة والحركة + +339 +00:24:12,760 --> 00:24:17,260 +اللي تمت مباشرة ترحل إلى قسم الحسابات التجارية، قسم + +340 +00:24:17,260 --> 00:24:19,980 +الحسابات التجارية بيراقب بشوف أنه في مبلغ دخل ألف + +341 +00:24:19,980 --> 00:24:24,380 +دينار في حساب العميل مباشرة، بيثبت عنده في السجل أنه + +342 +00:24:24,380 --> 00:24:28,720 +في ألف دينار من العميل فلان، حسابه رقم كذا، رقم + +343 +00:24:28,720 --> 00:24:31,780 +الإيداع أو فيشة الإيداع كذا، وبيسجل أنه ألف دينار + +344 +00:24:32,360 --> 00:24:36,560 +فبيكون المثل الآن عبارة عن جزءين، جزء المدين موجود + +345 +00:24:36,560 --> 00:24:40,020 +في قسم الخزينة، هو أثبت هذا الأمر في بياناته + +346 +00:24:40,020 --> 00:24:44,420 +وسجلاته، وجزء ثاني الدائن ظهر في قسم الحسابات + +347 +00:24:44,420 --> 00:24:49,730 +التجارية، هذا مثال بسيط لما يجري عمله في البنكة، هناك + +348 +00:24:49,730 --> 00:24:53,310 +طبعا عمليات متعددة كثير جدا، عمليات قبض متعددة و + +349 +00:24:53,310 --> 00:24:56,090 +عمليات دفع متعددة بتتم، في نهاية اليوم قسم الحسابات + +350 +00:24:56,090 --> 00:24:58,770 +التجارية بتجمع إيش الحركة اللي دخلت عنده مدينة أو + +351 +00:24:58,770 --> 00:25:01,730 +دائنة، وقسم الخزينة بتجمع الحركة اللي دخلت عنده + +352 +00:25:01,730 --> 00:25:05,820 +مدينة ودائنة، وكل واحد بيعدّ كشوفاته وبياناته لحد + +353 +00:25:05,820 --> 00:25:08,620 +أخذه في كل قسم إيه شكل البيانات والمستندات + +354 +00:25:08,620 --> 00:25:11,740 +بيعدها وبيبعتها لمحاسبة المركزية، المحاسبة + +355 +00:25:11,740 --> 00:25:15,560 +المركزية تقوم بعمل قيد المحاسبين من مذكورين إلى + +356 +00:25:15,560 --> 00:25:18,960 +مذكورين، أو بنجزّق قيد بسيط من حساب إلى حساب مشان + +357 +00:25:18,960 --> 00:25:21,480 +إيه نفهم هذا الموضوع، هذا كل ما يتعلق بالدورة + +358 +00:25:21,480 --> 00:25:26,070 +المستندية لعمليات الخزينة سواء الدفع أو القبض، الآن + +359 +00:25:26,070 --> 00:25:28,990 +خلّينا كدا نتعرف على القيود المحاسبية اللي احنا + +360 +00:25:28,990 --> 00:25:32,610 +بتهمنا، لأن نتعرف عليها كمحاسبة مركزية وأنا بفضل + +361 +00:25:32,610 --> 00:25:34,990 +كده يعني إنّ انتوا بتسمعوا برضه تحاولوا تاخدوا كده + +362 +00:25:34,990 --> 00:25:38,610 +نقاط معينة، مشان الواحدة ما يكتب على قل بتركز وبتأثر + +363 +00:25:38,610 --> 00:25:44,950 +اللي بناعه عندكوا سليم، عنده أولا خلّيني نصور حالنا + +364 +00:25:44,950 --> 00:25:49,550 +احنا الآن في بنك لأول مرة بلجأ، وانت خدتوا مبادئ + +365 +00:25:49,550 --> 00:25:52,550 +محاسبة، يعني درسنا اليوم هو شبيه تماما بدرس مبادئ + +366 +00:25:52,550 --> 00:25:57,590 +محاسبة، وكأنه ما تكلمش مصرف، لأن القسم الخزينة زي مثلا + +367 +00:25:57,590 --> 00:26:02,210 +عملية الصندوق في أي شركة، ولكن مع اختلاف المصطلحات + +368 +00:26:02,210 --> 00:26:07,310 +تصور الآن في شركة هتتم تأسيس شركة، الهدف الأساسي + +369 +00:26:07,310 --> 00:26:10,810 +لتأسيس شركة لابد أن في الأول الشركة تنجح، فلابد + +370 +00:26:10,810 --> 00:26:15,690 +تكون في عندي إيش؟ أول حاجة إيش؟ رأس المال، رأس + +371 +00:26:15,690 --> 00:26:21,110 +المال هذا ملك لمين؟ ملك للمساهمين، يعني المساهمين + +372 +00:26:21,110 --> 00:26:27,090 +هم أصحاب الشركة، هم أصحاب الشركة، إيش الخدمة حسب الـ + +373 +00:26:27,090 --> 00:26:30,650 +Decode؟ طبعا المساهمين هيدفعوا أموالهم في البنك، أصبح + +374 +00:26:30,650 --> 00:26:34,910 +.. مين هيتأثر هنا؟ هيتأثر عند طرفين، الطرف الذي قبض + +375 +00:26:34,910 --> 00:26:39,110 +المبلغ وهو الخزينة، والطرف الذي يسجل إليه لصالحه + +376 +00:26:39,110 --> 00:26:43,230 +المبلغ ما بنقولش إلى المساهمين لأنه ما بدنا نسلطه إلى + +377 +00:26:43,230 --> 00:26:47,310 +حساب رأس المال لكن في عندنا سجل ثاني من هم المساهمين + +378 +00:26:47,850 --> 00:26:50,870 +سجل إحصائي مش محاسبي ولا أعرف إيش معنى محاسبي وإحصائي + +379 +00:26:50,870 --> 00:26:54,310 +محاسبي يعني فيه قيد محاسبي من وإلى إحصائي + +380 +00:26:54,310 --> 00:26:57,510 +مجرد بنحط فيه بيانات وبنحصر فيه إيش الحركات + +381 +00:26:57,510 --> 00:27:02,280 +الموجودة عشان نتعرف على أنواع العمليات الموجودة سجل + +382 +00:27:02,280 --> 00:27:05,800 +المساهمين مبين فيه كل مساهم من مساهمي البنك والمبلغ + +383 +00:27:05,800 --> 00:27:09,700 +اللي دفعوه يعني هو كأنه مرآة ثانية بعكس تفاصيل أو + +384 +00:27:09,700 --> 00:27:14,520 +مكونات رأس المال مش كده؟ مكونات رأس المال أصبح قيد + +385 +00:27:14,520 --> 00:27:17,960 +الأول متعارف عليه من حساب الخزينة إلى حساب رأس + +386 +00:27:17,960 --> 00:27:24,850 +المال قيد الثاني يدعى بالغ في الصناديق الفرعية من + +387 +00:27:24,850 --> 00:27:28,910 +قبل عملاء أنا عميل من عملاء البنك أودعت مبلغ عندكم + +388 +00:27:28,910 --> 00:27:31,610 +إيش بيكون قيد المحاسبة هنقول من حساب الصندوق + +389 +00:27:31,610 --> 00:27:36,370 +الفرعي رقم وهذا بيقول رقم متى إذا كانت الصناديق + +390 +00:27:36,370 --> 00:27:40,050 +متعددة لكن الصناديق مش متعددة خلاص هو واحد ما فيش + +391 +00:27:40,050 --> 00:27:44,510 +داعي لكلمة رقم إلى حساب الخزينة لأن المبلغ أودع + +392 +00:27:44,510 --> 00:27:49,100 +من الخزينة في الصندوق الفرعي العكس من ذلك استلام + +393 +00:27:49,100 --> 00:27:53,340 +مبالغ من الصندوق الفرعية هنقول من حساب الخزينة على + +394 +00:27:53,340 --> 00:27:56,120 +أساس الخزينة هي اللي استلمت إلى حساب الصندوق + +395 +00:27:56,120 --> 00:28:00,480 +الفرعي رقم كذا قبل + +396 +00:28:00,480 --> 00:28:03,960 +ما نمشي على الصفحة اللي بعد كده، مين عنده أي سؤال؟ + +397 +00:28:03,960 --> 00:28:07,540 +أي حاجة غامضة كده؟ أعتقد القيود هذه بديهية وقيود + +398 +00:28:07,540 --> 00:28:14,040 +معروفة بالنسبة ليكم يعني سهلة مش كده ولا لا؟ طيب + +399 +00:28:14,040 --> 00:28:18,640 +النقطة الرابعة من أعمال الخزينة أيضًا إيداع مبالغ في + +400 +00:28:18,640 --> 00:28:23,840 +البنك المركزي يعني إحنا هنقول من حساب البنك + +401 +00:28:23,840 --> 00:28:28,240 +المركزي إلى حساب الصندوق الفرعي غلط لأن اتفقنا من + +402 +00:28:28,240 --> 00:28:31,600 +البداية إن اللي بيحطه البنك المركزي اللي هو + +403 +00:28:31,600 --> 00:28:35,340 +الخزينة هنقول من حساب البنك المركزي إلى حساب + +404 +00:28:35,340 --> 00:28:38,940 +الخزينة باعتبار الخزينة هي المسؤولة عن حركة + +405 +00:28:38,940 --> 00:28:43,200 +الأموال اللي بتحصل في الخارج العكس من ذلك سحب أموال + +406 +00:28:43,200 --> 00:28:47,220 +من البنك المركزي من الخزينة إلى البنك المركزي لأن + +407 +00:28:47,220 --> 00:28:49,740 +الخزينة هي اللي استلمت والبنك المركزي هو اللي أعطى + +408 +00:28:49,740 --> 00:28:56,480 +المبلغ لما نقول البنك المركزي إيش مقصود فيه حسابنا + +409 +00:28:56,480 --> 00:28:59,070 +إحنا لدى البنك المركزي شوفوا اتفاقنا من البداية في + +410 +00:28:59,070 --> 00:29:04,570 +ثلاثة حسابات حساب تحتويات نقد لا يمس ممكن يزيد لكن + +411 +00:29:04,570 --> 00:29:07,190 +لا يمس في الحركة التجارية حساب ثاني حساب المقاصة + +412 +00:29:07,190 --> 00:29:10,870 +ممكن يزيد وينقص حسب حركة الشيكات وحساب اتجار الآخر + +413 +00:29:10,870 --> 00:29:15,130 +وهذا اللي بتحرك يعني بأودع أموال وبأخذ أموال لأن + +414 +00:29:15,130 --> 00:29:18,970 +أنا كبنك أنتم كبنك فلسطين عندكم حساب لدى البنك + +415 +00:29:18,970 --> 00:29:24,230 +المركزي زي أنا كمواطن الحساب عندكم كبنك البنوك + +416 +00:29:24,230 --> 00:29:27,990 +تتعامل فيما بينها أيضًا كأشخاص لهم حسابات فيما + +417 +00:29:27,990 --> 00:29:32,450 +بينهم إذا + +418 +00:29:32,450 --> 00:29:36,210 +حابين نسحب الفلوس من الفروع، نسحب مبالغ من فروع + +419 +00:29:36,210 --> 00:29:39,890 +البنك أو العكس يعني، إيه ده عن مبالغ من فروع البنك + +420 +00:29:39,890 --> 00:29:43,650 +إلى البنك؟ إيش هنقول هنا؟ إحنا أخذنا مبالغ من + +421 +00:29:43,650 --> 00:29:46,270 +الفروع ووضعناها وين؟ في الخزينة، هنقول من حساب + +422 +00:29:46,270 --> 00:29:49,550 +الخزينة debit مدينة إلى حساب الفروع ده هنا طب + +423 +00:29:49,550 --> 00:29:52,870 +الفروع هنا يعتبر فروع كتير، مش محدد الفرع من هو + +424 +00:29:54,350 --> 00:30:00,570 +الفرع مش محدد، هذا قيود في الأستاذ العام طب أنا + +425 +00:30:00,570 --> 00:30:03,230 +بتحدد الفرع، هل الفرع واحد بالنسبة للفلسطينيين + +426 +00:30:03,230 --> 00:30:06,010 +عنده حوالي 33 فرع طب أي فرع فيهم اللي اتحرك بنا + +427 +00:30:06,010 --> 00:30:10,410 +نعرفه هنا بنضطر نعمل حاجة تفصيلية منه تحت منه + +428 +00:30:10,410 --> 00:30:15,230 +الفروع تحت منه فرع رقم كذا والفرع الرقم كذا مقصود + +429 +00:30:15,230 --> 00:30:18,430 +فيه يعني بنقول فرع رقم خمسة معروف مثلًا ونقول فرع + +430 +00:30:18,430 --> 00:30:21,710 +رفح فرع رقم عشرين مثلًا معروف في نابلس فرع كذا + +431 +00:30:21,710 --> 00:30:25,860 +معروف كل فرع يأخذ رقم ثابت باسمه يعني مع نزلك يا + +432 +00:30:25,860 --> 00:30:29,180 +أخوات ما في عندنا حاجة اسمها حساب أستاذ عام و + +433 +00:30:29,180 --> 00:30:33,920 +حسابات إيش أستاذ مساعد حد ما كنت تقول إيش فرق بين + +434 +00:30:33,920 --> 00:30:37,660 +أستاذ العام وأستاذ المساعد إحنا خلينا كده إن اليوم + +435 +00:30:37,660 --> 00:30:40,260 +خلي يكون أستاذ العام وأستاذ المساعد خطوة في + +436 +00:30:40,260 --> 00:30:42,720 +المحاسبة وبعد محاسبة أستاذ عام وأستاذ مساعد + +437 +00:30:43,370 --> 00:30:46,410 +إحنا لما نعد الميزان لمراجعة بنعده من الأستاذ + +438 +00:30:46,410 --> 00:30:50,750 +المساعد والأستاذ العام .. الأستاذ العام جيد أصبح + +439 +00:30:50,750 --> 00:30:54,010 +الأستاذ العام هو اللي بنطلق منه لإعداد حسابات + +440 +00:30:54,010 --> 00:30:58,450 +الختامية مش كده ولا لا الأستاذ العام هذا قبل ما + +441 +00:30:58,450 --> 00:31:02,710 +ننطلق منه لإعداد الحسابات الختامية يجب علي أن أطلع + +442 +00:31:02,710 --> 00:31:07,270 +على الحركة التفصيلية لكل مكونات الأستاذ العام إيش + +443 +00:31:07,270 --> 00:31:11,350 +مكونات الأستاذ العام اللي هو الأستاذ المساعد يعني + +444 +00:31:11,350 --> 00:31:15,510 +بقول مثلًا الأستاذ العام للحسابات التجارية حساب + +445 +00:31:15,510 --> 00:31:20,810 +جاري عند البنك عادة عشرات ولا مئات ولا آلاف ممكن + +446 +00:31:20,810 --> 00:31:24,250 +تصل للآلاف ممكن تصل للمئات فايش بنك عنده حسابات + +447 +00:31:24,250 --> 00:31:27,190 +بالعشرات عنده بالآلاف وبالمئات الآلاف وعشرات + +448 +00:31:27,190 --> 00:31:32,050 +الآلاف تصور الآن أنا عندي رقم في الأستاذ العام + +449 +00:31:32,050 --> 00:31:38,390 +بقول رصيد الحسابات التجارية للعملاء 100 مليون هذا + +450 +00:31:38,390 --> 00:31:38,890 +الأستاذ العام + +451 +00:31:42,010 --> 00:31:45,030 +لو حب واحد يسأل أنت الشخص اللي ماسك الأستاذ العام + +452 +00:31:45,030 --> 00:31:48,630 +رصيد الحسابات التجارية كام عندك؟ هيقول 100 مليون طب + +453 +00:31:48,630 --> 00:31:55,150 +لمين؟ قالوا ما أعرفش كل الناس اللي أودعوا أموال لدى + +454 +00:31:55,150 --> 00:31:59,430 +الـ bank عندنا رصيد حساباتهم 100 مليون هذا إجمالي + +455 +00:31:59,430 --> 00:32:02,830 +رقم واحد بس ما أعرفوش يعني مظهر فيه صفحة كده اسم + +456 +00:32:02,830 --> 00:32:06,610 +الأستاذ العام 100 مليون رصيد طب لنخش في التفاصيل + +457 +00:32:06,610 --> 00:32:11,070 +هذه التفاصيل مين بوفرها ليها الأستاذ المساعد؟ + +458 +00:32:12,030 --> 00:32:17,990 +فالأستاذ المساعد بيعطيك تفاصيل لكل شخص، مهما بلغ + +459 +00:32:17,990 --> 00:32:22,530 +عدد المتعاملين مع البنك، قداش رصيد حسابه، لأن مش + +460 +00:32:22,530 --> 00:32:24,430 +مقبول أنا رصيد حسابي يختلط مع رصيد حسابك ورصيد + +461 +00:32:24,430 --> 00:32:27,470 +حساب ثاني، بيصير فوضى الحكاية، مش كده ولا لا، فهنا + +462 +00:32:27,470 --> 00:32:31,150 +الأستاذ المساعد بيعطيك تفاصيل لكل رصيد حساب موجود + +463 +00:32:31,580 --> 00:32:34,220 +وبالتالي في عندي أستاذ مساعد وأستاذ عام سمي أستاذ + +464 +00:32:34,220 --> 00:32:38,500 +مساعد لأنه بساعدني على التعرف على رصيد أي شخص + +465 +00:32:38,500 --> 00:32:41,580 +أرغب في التعرف على رصيده أستاذ عام بيعطيك + +466 +00:32:41,580 --> 00:32:46,760 +الإجماليات الآن من المنطق أن يكون مجموع المبالغ + +467 +00:32:46,760 --> 00:32:49,980 +التفصيلية في الأستاذ المساعد مجمعة لو جمعت كده + +468 +00:32:49,980 --> 00:32:53,940 +بشريط ماكينة حاسبة عندي مثلًا عشر آلاف حساب مسكت + +469 +00:32:53,940 --> 00:32:55,900 +الحساب الأول والثاني والثالث لغاية عشر آلاف + +470 +00:32:55,900 --> 00:32:59,900 +جمعتهم كده لازم يساوي رصيد أستاذ العام لكن أحيانًا + +471 +00:32:59,900 --> 00:33:04,310 +بتلاقي مش مطابقة نتيجة خطأ وهنا الطامة وهنا المصيبة + +472 +00:33:04,310 --> 00:33:08,670 +الكبيرة إذا كان رصيد مجموعة الأرصدة الفرعية لو + +473 +00:33:08,670 --> 00:33:12,530 +جمعتها .. جمعتنا .. جمعناها وإنها أكثر من رصيد + +474 +00:33:12,530 --> 00:33:16,030 +الأستاذ العام في مشكلة أو ما فيش مشكلة؟ في مشكلة + +475 +00:33:16,030 --> 00:33:20,390 +كبيرة، ليه؟ حد بقول إيش المشكلة؟ عند ألف باجي مدان + +476 +00:33:20,390 --> 00:33:24,220 +من واحد إلى عشر آلاف، كل واحد عنده رصيد مجموع ال + +477 +00:33:24,220 --> 00:33:27,140 +رصيد هذا الرصيد كله أكثر من قيمة الأستاذ العام + +478 +00:33:27,140 --> 00:33:31,200 +فطبيعي لأن يمكن يكون فيه أخطاء بالرصيد يعني يمكن شخص + +479 +00:33:31,200 --> 00:33:34,240 +يكون مثلًا محطوط رصيده مرتين أو شخص مش محطوط + +480 +00:33:34,240 --> 00:33:38,820 +رصيده .. هذا تشريحه ظهره لكن أين الخطورة تكمن؟ هذا + +481 +00:33:38,820 --> 00:33:43,540 +سؤالي أنا أنه يجي الشخص صاحب هذا الحساب اللي فيه + +482 +00:33:43,540 --> 00:33:48,740 +عنده رصيد بالزيادة ويسحب الفلوس تبعته لأنه سجل له + +483 +00:33:48,740 --> 00:33:52,980 +أكثر من الموجود أو أخذنا من واحد وحطينا مع واحد ثاني + +484 +00:33:52,980 --> 00:33:56,680 +بالغلط رقم انقلب عندنا بدأنا نكتب خمس سنين وكتبنا + +485 +00:33:56,680 --> 00:33:59,620 +ستة وخمسين أو كتبنا ثمانية وأربعين وكتبنا أربعة + +486 +00:33:59,620 --> 00:34:02,380 +وثمانين كتبنا ستة عشر وكتبنا واحد وتسعين أرقام بتيجي + +487 +00:34:02,380 --> 00:34:04,880 +مقلوبة أحيانًا ما بتلاقيش إيش بيصير عندك مشكلة + +488 +00:34:04,880 --> 00:34:08,860 +وبتلاقي إحنا مشان التلافة الظاهرة هذه يجب في نهاية + +489 +00:34:08,860 --> 00:34:12,580 +كل يوم مش في نهاية كل شهر ولا السنة في كل يوم قبل + +490 +00:34:12,580 --> 00:34:17,240 +ما يروح موظف الحسابات التجارية بجمع كل أرصدة + +491 +00:34:17,240 --> 00:34:22,100 +الحسابات التفصيلية الموجودة عنده وبيطبقها على + +492 +00:34:22,100 --> 00:34:24,880 +الأستاذ العام الأستاذ العام أين ممسوك؟ في المحاسبة + +493 +00:34:24,880 --> 00:34:28,460 +المركزية والأستاذ المساعد أين ممسوك؟ في قسم + +494 +00:34:28,460 --> 00:34:31,160 +الحسابات التجارية تشوف هنا، لكي نعمل فصل ما بين + +495 +00:34:31,160 --> 00:34:34,720 +اثنين لو كان الأستاذ العام موجود في قسم الحسابات + +496 +00:34:34,720 --> 00:34:37,960 +التجارية ورئيس قسم الحسبة اللي عايز يلعب بيغيره و + +497 +00:34:37,960 --> 00:34:41,220 +يبدل لأنه أمر بين دي اثنين لكن لما يكون الأستاذ + +498 +00:34:41,220 --> 00:34:45,080 +العام ممسوك في قسم المحاسبة المركزية القسم المستقل + +499 +00:34:45,080 --> 00:34:49,420 +والأستاذ المساعد في قسم الحسابات التجارية في نهاية + +500 +00:34:49,420 --> 00:34:52,460 +اليوم رئيس قسم الحسابات التجارية بيجمع كل الحسابات + +501 +00:34:52,460 --> 00:34:55,340 +الترعية طبعًا مش تجمع يدا ومش تجمع كونكتروني على + +502 +00:34:55,340 --> 00:35:00,160 +الشاشة على طول على إكسل اللي بيعطيك الرصيد يقوم + +503 +00:35:00,160 --> 00:35:03,900 +قسم الحسابات التجارية بيرسل الرصيد إلى قسم + +504 +00:35:03,900 --> 00:35:08,040 +المحاسبة المركزية ما بقولوش كام الرصيد عندك، اللي + +505 +00:35:08,040 --> 00:35:10,020 +هيقول الرصيد عندك، هيظبط نفسه، يقولوا بلا ديش + +506 +00:35:10,020 --> 00:35:13,240 +معاك، ما بقى هظبط نفسه بعدين، بيرسل البيانات لقسم + +507 +00:35:13,240 --> 00:35:14,960 +الحسابات، لقسم الحسابات، ويقولوا والله رصيد + +508 +00:35:14,960 --> 00:35:17,360 +الحسابات اللي جاي يومي عندي مثلًا قول 100 مليون، + +509 +00:35:17,360 --> 00:35:20,680 +101 مليون، هيردوا عليه قسم الحسابات المركزي، + +510 +00:35:20,680 --> 00:35:23,940 +هيقولوا رصيد الحسابات اللي جاي عندك غلط، في عندك + +511 +00:35:23,940 --> 00:35:29,120 +غلط، عندك زيادة، عندك نقص، ما بقولوش نقص كامل لأنه + +512 +00:35:29,120 --> 00:35:31,860 +قال له كأنه بيقوله إيش؟ عدّل واعمل اللي أنت عايز + +513 +00:35:31,860 --> 00:35:36,260 +بعيد حساباته إلى أن يتطابق رصيد الأستاذ المساعد + +514 +00:35:36,260 --> 00:35:40,140 +للحسابات الجارية مع رصيد الأستاذ العام وإلا أن هذا + +515 +00:35:40,140 --> 00:35:42,860 +مصرف هذا بتعامل مع الناس وبتعرف الناس بموضوع أنه + +516 +00:35:42,860 --> 00:35:46,860 +غش وأنتم أحيانًا تصوروا تلاعب ممكن واحد وظّف في ال + +517 +00:35:46,860 --> 00:35:50,380 +bank يبلغ الشخص اللي موجود يقوله إلها في مجلة دخلت + +518 +00:35:50,380 --> 00:35:54,100 +في حسابك بزيادة فهذا الشخص يعني شو أديه؟ بيروح ممكن + +519 +00:35:54,100 --> 00:35:56,540 +يستغل هذه النقطة وبيروح يسحب الفلوس وبعدين يدور + +520 +00:35:56,540 --> 00:35:59,970 +عليه اختفى مش موجود وكانت في مشكلة لابد أن يكون هذه + +521 +00:35:59,970 --> 00:36:05,310 +الحسابات أساسًا متطابقة هذا + +522 +00:36:05,310 --> 00:36:08,170 +القيد المركزي موجود في المحاسبة المركزية والقيود + +523 +00:36:08,170 --> 00:36:10,890 +الفرعية بتكون.. هو مش حقيقة فرعية.. حركة الفرعية + +524 +00:36:10,890 --> 00:36:14,330 +سواء مدينة أو دائنة تكون موجودة في قسم أقسام + +525 +00:36:14,330 --> 00:36:19,970 +المختصة اللي هو قسم الحسابات التجارية اتكلمنا عن + +526 +00:36:19,970 --> 00:36:24,630 +عمل الصناديق الفرعية وهنا في عندي قيدين في عمل + +527 +00:36:24,630 --> 00:36:29,920 +الصناديق الفرعية وإن الصندوق الفرعي يتعامل فقط مع + +528 +00:36:29,920 --> 00:36:37,940 +الجمهور خلنا كده نصور إن الصندوق الفرعي قبض مبالغ + +529 +00:36:37,940 --> 00:36:42,900 +إيش هنقول في الحالة؟ من حساب الخزينة أو من حساب + +530 +00:36:42,900 --> 00:36:46,640 +الصندوق الفرعي ليست كلمة خزينة أو صندوق الفرعي نفس + +531 +00:36:46,640 --> 00:36:48,580 +المعنى لأنه ممسوك في الصندوق الفرعي من حساب + +532 +00:36:48,580 --> 00:36:52,480 +الخزينة أو الصندوق الفرعي إلى مذكورين إلى الحسابات + +533 +00:36:52,480 --> 00:36:57,550 +التجارية إلى حساب الودائع إلى حساب التوفير خليني + +534 +00:36:57,550 --> 00:37:01,350 +أقف في القيد ده وأشرح القيد ده كيف القيد ده + +535 +00:37:01,350 --> 00:37:05,290 +يعني من حساب يعني المحاسبة المركزية هتقول من حساب + +536 +00:37:05,290 --> 00:37:09,250 +الخزينة إلى مذكورين الحسابات التجارية حسابات + +537 +00:37:09,250 --> 00:37:13,450 +الودائع حسابات التوفير هذا القيد يجري في + +538 +00:37:13,450 --> 00:37:18,050 +المحاسبة المركزية هذا القيد الشرعي ليه إن مجموعة + +539 +00:37:18,050 --> 00:37:25,260 +المبالغ اللي تمت في نهاية اليوم وقام الأفراد اللي + +540 +00:37:25,260 --> 00:37:28,280 +بتعاملوا مع الـ bank بيداع أمواله في الـ bank يعني + +541 +00:37:28,280 --> 00:37:31,580 +أنا عميل من عملاء الـ bank أو ودعت مبلغ في الـ bank + +542 +00:37:31,580 --> 00:37:35,340 +اليوم أصبح أنا بشكل جزء من المبلغ اللي دخل الخزينة + +543 +00:37:35,340 --> 00:37:40,020 +طرف الدائم القدر اللي هو أنا الحسابات التجارية مش + +544 +00:37:40,020 --> 00:37:41,960 +اتفقنا كده من الخزينة إلى الحسابات التجارية + +545 +00:37:42,820 --> 00:37:45,700 +فالخزينة هي المبلغ المقبوض والحسابات التجارية اللي + +546 +00:37:45,700 --> 00:37:48,300 +بتسجل المبلغ بالصلاة والحسابات طبيعة الحسابات + +547 +00:37:48,300 --> 00:37:50,680 +التجارية شرحناها من محاضرة سابقة وقبلها أن + +548 +00:37:50,680 --> 00:37:54,520 +طبيعتها دائنة ولا مدينة؟ دائنة طب ليش ما قلناش حسابات + +549 +00:37:54,520 --> 00:37:58,100 +التجارة دائنة؟ لأنه أساسًا معروفة طبيعتها دائنة، لا + +550 +00:37:58,100 --> 00:38:04,380 +داعي لذكر كلمة دائنة، واضح؟ طب ليش قلنا إنه حسابات + +551 +00:38:04,380 --> 00:38:10,400 +الودائع؟ لأنه لازم الـ bank يعرف إن المبالغ اللي + +552 +00:38:10,400 --> 00:38:13,340 +قبضها من العملاء اللي هو هذا المبالغ.. اشرح + +553 +00:38:13,340 --> 00:38:16,900 +القدها ده هو عبارة عن المبالغ المقبوضة من العملاء + +554 +00:38:16,900 --> 00:38:19,560 +في نهاية اليوم حتى نهاية اليوم من يوم من الساعة + +555 +00:38:19,560 --> 00:38:24,200 +تسعة إلى الساعة تلاتة فرضًا هذه المبالغ خزينة مدينة + +556 +00:38:24,200 --> 00:38:27,780 +والحسابات الأخرى الدائنة منها حسابات جارية ممكن + +557 +00:38:27,780 --> 00:38:30,580 +أنا جيت ودعت مبالغ في المبالغ.. قلت له ما تحطوش + +558 +00:38:30,580 --> 00:38:35,620 +في حساب الجارية حطه في حساب الوديعة أصبح مسجل في + +559 +00:38:35,620 --> 00:38:41,150 +حساب وديعة والودائع قد يكون مربوطة لأجل أو ودائع + +560 +00:38:41,150 --> 00:38:47,610 +بإشعار ثم القيد الثالث جزء الثالث هي حسابات + +561 +00:38:47,610 --> 00:38:50,330 +التوفير ممكن شرحت لكم حسابات التوفير مش هدخل في شرح + +562 +00:38:50,330 --> 00:38:52,450 +الآن لإنه في قسم اسمه حسابات التوفير هنشر على + +563 +00:38:52,450 --> 00:38:54,770 +التفصيل حسابات التوفير هي المبالغ اللي يودع أحد + +564 +00:38:54,770 --> 00:38:58,390 +الأشخاص مبالغ عادة تكون بسيطة مش معناتها يعني واحد + +565 +00:38:58,390 --> 00:39:01,050 +مع فلوس كثير قول له ما تحطش حساب حط؟ مش مشكلة، لكن في + +566 +00:39:01,050 --> 00:39:04,890 +الأصل هي عبارة عن مبالغ بسيطة اللي بتدخرها الشخص + +567 +00:39:04,890 --> 00:39:07,730 +من نفسه بدل ما يحطها في بيته، بيجي ويحطها في البنك، + +568 +00:39:07,730 --> 00:39:10,550 +بتظل عندك هذه طبيعتها طويلة، يعني أنا بحط اليوم + +569 +00:39:10,550 --> 00:39:13,290 +عشر دينار والشهر بعده عشر دينار وهكذا، بنلاقي + +570 +00:39:13,290 --> 00:39:16,210 +مثلًا بعد أشهر ثلاثين سنة بنلاقي عندي إيش كمية من + +571 +00:39:16,210 --> 00:39:19,070 +حسابات توفير كبيرة جدًا بتساعد الشخص في المستقبل + +572 +00:39:19,170 --> 00:39:22,990 +يعني عشر دينار مثلًا في الشهر مثلًا بتأثرش لكن مع + +573 +00:39:22,990 --> 00:39:26,110 +مرور الزمن وعدة سنوات وطول السنوات هذه بتلاقي + +574 +00:39:26,110 --> 00:39:28,670 +المبلغ الصرفي حصيلة كبيرة بكون نوع من الافتخار + +575 +00:39:28,670 --> 00:39:36,590 +لصالح هذا الموظف العكس من ذلك في عملية الدفع في + +576 +00:39:36,590 --> 00:39:40,430 +عملية دفع هنقول قيد المحاسبي من مذكورين راحظوا + +577 +00:39:40,430 --> 00:39:44,190 +إيه؟ صار طرف المدين في عملية دفع مين؟ الحساب + +578 +00:39:44,190 --> 00:39:46,830 +الجارى خاصة من على الحساب الجارى ليش خاصة من عليه؟ + +579 +00:39:46,830 --> 00:39:50,330 +مش هنخفض رصيده ولا هنرفع رصيده؟ هنخفض رصيده لأن + +580 +00:39:50,330 --> 00:39:54,990 +نغلط حساب الجارى عميل طبيعته دائنة لما أنتم كبنك + +581 +00:39:54,990 --> 00:39:58,370 +تدفعوا فلوس من الخزينة هتخفضوا الحساب الجارى هتخلوا + +582 +00:39:58,370 --> 00:40:01,390 +حساب الجارى وطبيعته دائنة هتخلوها مدين مشان رصيده + +583 +00:40:01,390 --> 00:40:07,740 +ينزل من حساب الودائع من حساب التوفير إلى حساب + +584 +00:40:07,740 --> 00:40:14,680 +الخزينة طبعًا + +585 +00:40:14,680 --> 00:40:20,460 +التأكد من أرصدته وصحة عمليات الخزينة في نهاية كل + +586 +00:40:20,460 --> 00:40:24,700 +يوم يقوم القسم بالآتي مطابقة الرصيد الوارد في دفتر + +587 +00:40:24,700 --> 00:40:27,200 +يومية الخزينة والصناديق الفرعية مع الرصيد الوارد + +588 +00:40:27,200 --> 00:40:32,600 +في كشف حركة النقد لكل صندوق ويتم إجراء الجرد الفعلي + +589 +00:40:32,600 --> 00:40:35,140 +ومطابقة ومعرفة في ظهر كله بيعرف إيش معنى الجرد + +590 +00:40:35,140 --> 00:40:37,800 +الفعلي الجرد الفعلي يعني إيش؟ القيام بعملية إجراء + +591 +00:40:37,800 --> 00:40:42,040 +العد الفعلي والمطابقة اللازمة في هذا الخصم إعداد + +592 +00:40:42,040 --> 00:40:46,400 +كشف خلاصة القيود اليومية وإرسالها إلى قسم المحاسبة + +593 +00:40:46,400 --> 00:40:52,440 +العامة بشكل دوري يوميًا خليني أُقل نقطة هنا قبل ما + +594 +00:40:52,440 --> 00:40:53,820 +ناخد المثال + +595 +00:40:55,750 --> 00:41:01,390 +كيف يتم معالجة عمليات الفائض أو العجز الذي يظهر + +596 +00:41:01,390 --> 00:41:07,750 +في الخزينة؟ لو أنت كنت كدا المحاسب العام للبنك في + +597 +00:41:07,750 --> 00:41:12,870 +نهاية اليوم طلبت من أمين الخزينة يعطيك رصيد + +598 +00:41:12,870 --> 00:41:17,570 +الخزينة لقينا رصيد الخزينة لو طبقناها مع حركة + +599 +00:41:17,570 --> 00:41:21,690 +العمليات الصادرة والواردة هلاقي رصيد الخزينة أقل من + +600 +00:41:21,690 --> 00:41:25,050 +المبلغ اللي يجب أن يكون عليه إيش معنى عجز يعني؟ يعني + +601 +00:41:25,050 --> 00:41:29,250 +قيمة المبلغ الفعلي اللي عدّناه أقل من وين؟ من رصيد + +602 +00:41:29,250 --> 00:41:32,750 +إيش؟ إيش الحاكم اللي عندنا؟ الدفتر الدفتر إيش + +603 +00:41:32,750 --> 00:41:36,770 +يعني؟ سجل الأستاذ العام فالسجل للأستاذ العام كان + +604 +00:41:36,770 --> 00:41:39,370 +نقطة نسيتها أقول لكم أنا فاعتبر لما هو دام الحاكم + +605 +00:41:39,370 --> 00:41:42,750 +له نحتكم له اعتبر إيش في الحدث؟ اعتبر زي مفتش زي + +606 +00:41:42,750 --> 00:41:47,530 +رقيب هو إيش؟ هو من خلاله بنتعرف على الصح والخطأ هو + +607 +00:41:47,530 --> 00:41:50,790 +المرجعية بتاعتنا فالأستاذ العام هو مرجعيتنا دائمًا + +608 +00:41:50,790 --> 00:41:55,590 +فلقينا رصيد الخزينة في نهاية اليوم الرصيد الفعلي + +609 +00:41:55,590 --> 00:42:00,890 +الموجودة أقل من الرصيد الظاهر في سجل الخزينة في + +610 +00:42:00,890 --> 00:42:07,500 +الأستاذ العام في الحالة هذه هناك عجز إيش يا طورة + +611 +00:42:07,500 --> 00:42:10,000 +كده لو أنتم كنتوا مسئولي في البنك إيش هنعمل؟ + +612 +00:42:10,000 --> 00:42:15,220 +هنقول لمسؤولي الخزينة أنت والصرفين تبعك الصندوق + +613 +00:42:15,220 --> 00:42:18,640 +اللي صار فيه العجز أو العجز عندك أمين الخزينة لازم + +614 +00:42:18,640 --> 00:42:23,720 +تقعد حتى ساعات متأخرة من هذا اليوم للكشف عن أي + +615 +00:42:23,720 --> 00:42:27,080 +مشكلة سبب هذا العجز هروح أمين الخزينة أو الصندوق + +616 +00:42:27,080 --> 00:42:32,260 +الفرعي اللي معه يحاول يعمل عملية فحص + +617 +00:42:33,540 --> 00:42:38,080 +تشمل عملية إعادة تطبيق المسألة كيف تمت القيود يشك في + +618 +00:42:38,080 --> 00:42:42,300 +عمليات إثبات الدفتري يشك في عمليات الترحيل يشك في + +619 +00:42:42,300 --> 00:42:46,720 +عمليات الجمع يشك في عمليات الكتابة الأرقام كتاب + +620 +00:42:46,720 --> 00:42:50,980 +رقم مقلوب مثلًا زي 9119 وما شبه ذلك صار في مشكلة + +621 +00:42:50,980 --> 00:42:56,400 +بنحاول نتعرف على طبيعة المشكلة الموجودة طبعًا + +622 +00:42:56,400 --> 00:43:02,170 +تتخيلوا قبل كده لو كان الفرق ما بين أستاذ العامل + +623 +00:43:02,170 --> 00:43:07,430 +وبين الجرد الفعلي مبلغ طبيعته قابل القسمة على تسعة + +624 +00:43:07,430 --> 00:43:12,650 +مباشرة إحنا كمحاسبين أو كشخص رياضي أبسط مبادئ + +625 +00:43:12,650 --> 00:43:15,830 +رياضيات بدوا يعرفوا إن طبيعة المشكلة في رقم مقلوب + +626 +00:43:15,830 --> 00:43:19,690 +يعني أقول الفرق مثلا واحد وتمانين واحد وتمانين + +627 +00:43:19,690 --> 00:43:22,990 +تقبل القسمة على تسعة ولا لا؟ أصبح الجواب تسعة وواحد + +628 +00:43:22,990 --> 00:43:25,990 +وتمانين على تسعة يساوي تسعة بلاش، وخلينا نجيب رقم ثاني + +629 +00:43:25,990 --> 00:43:34,420 +اثنين وسبعين 72 تقسيم 9 هو 8، معناه ذلك أنه + +630 +00:43:34,420 --> 00:43:40,460 +عندنا رقم مكتوب برقم وكتبه في سجل تم تنفيذه برقم + +631 +00:43:40,460 --> 00:43:47,420 +وكتبه في سجل برقم ثاني 72 تقسيم 9 يساوي 8، أصبح بدي + +632 +00:43:47,420 --> 00:43:50,320 +أفتش في خانة الآحاد والعشرات لأن عندي رقم واحد + +633 +00:43:50,320 --> 00:43:54,180 +يقولوا 8 يعني إيه؟ رقم مفرد 8 في خانة الآحاد + +634 +00:43:54,180 --> 00:43:57,760 +والعشرات وين في أرقام الفرق بيناتهم 8؟ زي إيش + +635 +00:43:57,760 --> 00:44:05,180 +يعني؟ زي 19 و 91 كده ولا لا؟ 19 و 91 فرق بيناتهم + +636 +00:44:05,180 --> 00:44:09,940 +كم؟ بين التسعة والواحد الفرق دي إيش ثمانية، أو في رقم + +637 +00:44:09,940 --> 00:44:16,000 +واحد وتسعة، وواحد وتسعين فرق بيناتهم ثمانية، بنفتش + +638 +00:44:16,000 --> 00:44:18,860 +وين؟ مش هنحن بدل ما نفتش احنا في آلاف الأرقام نصل + +639 +00:44:18,860 --> 00:44:22,500 +كده بنظرة سريعة، وين في رقم كده الفرق بين الآحاد و + +640 +00:44:22,500 --> 00:44:25,280 +العشرات ثمانية، واحد وتسعة ثمانية؟ بيكون الخطأ هنا + +641 +00:44:25,280 --> 00:44:31,230 +نقوم بمعاينة، بنجيب طبعا مش هتلاقي حالة واحدة هتلاقي + +642 +00:44:31,230 --> 00:44:34,230 +عدة حالات، بس احنا بدل ما نرجع عشر آلاف حالة بقول + +643 +00:44:34,230 --> 00:44:37,670 +على قبل راجع كام؟ عشر خمس عشر حالة هلاقي.. نرجع + +644 +00:44:37,670 --> 00:44:40,910 +الحالات هذه، هلاقي واحدة منهم فيها الخطأ تم التنفيذ + +645 +00:44:40,910 --> 00:44:44,270 +بشكل ونثبت في دفتر بشكل آخر، فاهمين النقطة دي ولا + +646 +00:44:44,270 --> 00:44:48,010 +ده؟ عارفينها مش عارفينها؟ ولا أول مرة سمعتها؟ + +647 +00:44:48,010 --> 00:44:56,520 +نعيدها ثاني طيب؟ لو فرضا إن قيمة العجز.. قيمة + +648 +00:44:56,520 --> 00:45:03,400 +العجز هو عبارة عن رقم يقبل القسمة على تسعة، وقيمة + +649 +00:45:03,400 --> 00:45:08,040 +هذا العجز.. لو بدأ أقسمه على تسعة أشوف كان.. مش + +650 +00:45:08,040 --> 00:45:10,480 +هنشوف يقبل تسعة أو لا، لكن غير تسعة ما ينفعش مع + +651 +00:45:10,480 --> 00:45:13,060 +القاعدة.. هو إذا كان العجز يساوي إيه؟ يقبل القسمة على + +652 +00:45:13,060 --> 00:45:18,260 +تسعة.. هنقول العجز قيمته 72 دينار فرضا.. 72 + +653 +00:45:18,260 --> 00:45:24,720 +دينار تقسيم 9 يساوي 8، بصير أفتش في كل قوائم عمليات + +654 +00:45:24,720 --> 00:45:28,460 +حركة الخزينة في اليوم، وين فيه رقم، لو طرحت رقم + +655 +00:45:28,460 --> 00:45:32,180 +الآحاد من رقم العشرات، يساوي الفرق ثمانية، إيه زي مش + +656 +00:45:32,180 --> 00:45:36,940 +مثال يعني؟ زي واحد كاتب 91 أو كتب 19، يعني رقم + +657 +00:45:36,940 --> 00:45:41,360 +القلّب، أفتش فيه قائمة الأرقام الفرق بين الآحاد + +658 +00:45:41,360 --> 00:45:45,000 +والعشرات واحد وتمانين.. اه واحد وتسعين.. اه واحد + +659 +00:45:45,000 --> 00:45:47,540 +وتسعين.. إيش يعني واحد وتسعين؟ واحد ناقص تسعة كم؟ + +660 +00:45:47,540 --> 00:45:51,340 +ثمانية، لو كان مكتوب تسعة عشر أصبح واحد ناقص تسعة + +661 +00:45:51,340 --> 00:45:53,980 +برضه ثمانية، أصبح أفتش في الرقمين هدول، وين في + +662 +00:45:53,980 --> 00:45:56,800 +الآحاد والعشرات في قائمة الأرقام كلها عندي هنا، وين + +663 +00:45:56,800 --> 00:45:59,180 +الأرقام هدول؟ هلاقي مثلا اللي شوفتينك مثلا مجموعة + +664 +00:45:59,180 --> 00:46:03,020 +أرقام مكون الخلل فيهم هدول، وأفتش بدل ما أفتش في + +665 +00:46:03,020 --> 00:46:06,040 +ألف حركة بأفتش في كم؟ في حوالي عشر حركات + +666 +00:46:09,410 --> 00:46:13,390 +الآن في إجراء إداري فرضا العجز في الخزينة أو + +667 +00:46:13,390 --> 00:46:18,290 +الفائض لم يتم التعرف عليه أو اكتشافه حتى نهاية + +668 +00:46:18,290 --> 00:46:23,410 +اليوم، يترك الأمر في اليوم التالي الصبح لأمين + +669 +00:46:23,410 --> 00:46:27,510 +الخزينة أنه يبحث عن هذا الأمر، يعني نعطيه فرصة لمدة + +670 +00:46:27,510 --> 00:46:32,730 +24 ساعة يشوف العجز وإيش أسبابه، والله اكتشفنا العجز + +671 +00:46:34,300 --> 00:46:38,980 +أسبابه، قد يكون فيه خطأ دفع مبلغ لأحد المواطنين + +672 +00:46:38,980 --> 00:46:44,100 +بالشيك أكبر من المبلغ اللي.. اللي موجود في الشيك + +673 +00:46:44,100 --> 00:46:48,460 +نفسه، يعني عملية الصرف تم تحظّي مواطنين، ممكن يعمل + +674 +00:46:48,460 --> 00:46:51,660 +اتصالات شخصية مع المواطنين يتحول يتعرف فرضا لقى + +675 +00:46:51,660 --> 00:46:55,000 +المبلغ، العجز بتحلي المشكلة، ما لهاش عجز، هيثبت العجز + +676 +00:46:55,000 --> 00:47:00,630 +بمبلغ مدين مستحق على أمين الخزينة، طبعا أمين الخزينة + +677 +00:47:00,630 --> 00:47:03,650 +قد يكون خطأ مش منه، قد يكون من الصناديق، بيثبت + +678 +00:47:03,650 --> 00:47:06,650 +المبلغ على الشخص المختص، الشخص اللي إيه اللي عنده + +679 +00:47:06,650 --> 00:47:11,090 +هذه المشكلة، إيش القيد المحاسبي بيكون هنا؟ بتكلم عن + +680 +00:47:11,090 --> 00:47:17,310 +الفائض، التحت فيها بتكلم عن العجز، هنقول + +681 +00:47:17,310 --> 00:47:22,730 +من حساب العجز في الخزينة إلى حساب الخزينة، يعني في + +682 +00:47:22,730 --> 00:47:26,710 +حالة وجود عجز، هنقول من حساب العجز في الخزينة إلى + +683 +00:47:26,710 --> 00:47:30,450 +حساب الخزينة، هذا القيد الأولى، حد بيشرح القيد منكم و + +684 +00:47:30,450 --> 00:47:34,210 +يشوف كده، فاهمين ولا.. مين يشرح القيد هذا؟ من حساب + +685 +00:47:34,210 --> 00:47:35,950 +العجز في الخزينة، إيه الحساب؟ ليه خانة الخزينة + +686 +00:47:35,950 --> 00:47:39,610 +دائما؟ + +687 +00:47:39,610 --> 00:47:42,930 +مش يعني إيه فيه عجز؟ يعني إيش؟ يعني إيه؟ أحسنتوا + +688 +00:47:42,930 --> 00:47:46,890 +.. من خفض رصيد الخزينة لأنه رصيد الخزينة دائن عنده + +689 +00:47:46,890 --> 00:47:52,210 +أكثر، رصيد الخزينة دفتريا.. هذا طبعا دفتر القيد + +690 +00:47:52,210 --> 00:47:56,050 +هذا مش قيد فعلي، دفتري رصيد الخزينة من الدفتر ظاهر + +691 +00:47:56,050 --> 00:47:59,230 +عندي أكثر من فعلي، وكون أنا أقول عن حالي والله أنا + +692 +00:47:59,230 --> 00:48:02,670 +عندي فلوس وأنا ما عنديش فلوس، فلازم أخفض القيد في + +693 +00:48:02,670 --> 00:48:05,710 +السجل العام، وأقول إلى حساب الخزينة في المقابل + +694 +00:48:05,710 --> 00:48:09,010 +يكون الطرف الآخر مدين، سموّه عجز الخزينة، عجز الخزينة مش + +695 +00:48:09,010 --> 00:48:13,030 +هيكون إله الأبد، نعطيه فرصة 24 ساعة زي ما اتفقنا و + +696 +00:48:13,030 --> 00:48:16,350 +بعدين بنرجع نقلب هذا القيد، بنسكر حاجة اسمها العجز + +697 +00:48:16,350 --> 00:48:21,290 +الخزينة، وبقول من في النهاية من حساب أمين الخزينة + +698 +00:48:22,600 --> 00:48:26,100 +بالاسم الآن بعد ما أعطيته فرصة 24 ساعة ما لاقي حل + +699 +00:48:26,100 --> 00:48:30,480 +بسجل العجز عليه هو، من حساب أمين الخزينة إلى حساب + +700 +00:48:30,480 --> 00:48:33,220 +العجز الخزينة، بتلاحظ عجز الخزينة أول.. أول في + +701 +00:48:33,220 --> 00:48:37,000 +القيد الأول كان طرفه دائن، وفي القيد الثاني أصبح + +702 +00:48:37,000 --> 00:48:41,660 +طرف إيش مدين الآن + +703 +00:48:41,660 --> 00:48:45,140 +القيد الأول كان العجز.. العجز الخزينة كان مدين، و + +704 +00:48:45,140 --> 00:48:49,280 +بعد كده صار هو إيش هو الدائن؟ اه الآن لو جيت جماعة + +705 +00:48:49,280 --> 00:48:51,720 +القيدين مع بعض، إيش بيصير كانوا القيد المحاسبي؟ من + +706 +00:48:51,720 --> 00:48:55,100 +حساب أمين الخزينة إلى حساب الخزينة، من حساب + +707 +00:48:55,100 --> 00:48:57,920 +الخزينة إلى حساب الخزينة، يعني كأنه سجلت قيد مدين + +708 +00:48:57,920 --> 00:49:01,360 +سلفة على حساب أمين الخزينة، جعلته مدين، وهذا + +709 +00:49:01,360 --> 00:49:04,680 +الشخص مدين يجب عليه إيش، يعمل يعني إيه؟ يسدد + +710 +00:49:04,680 --> 00:49:11,040 +المبلغ المستحق عليه، طيب عند تمام، عند سداد العجز؟ + +711 +00:49:11,890 --> 00:49:14,750 +هنقول من حساب الخزينة إلى حساب أمين الخزينة، بنسكر + +712 +00:49:14,750 --> 00:49:17,490 +الحساب المدين لأمين الخزينة وبنخلّي الخزينة دائنة + +713 +00:49:17,490 --> 00:49:20,350 +وبالتالي بنجي على رصيد الخزينة من ناحية كدفتر أستاذ + +714 +00:49:20,350 --> 00:49:26,830 +عام هي مساوية للرصيد الفعلي، لو فرضا في حالة عدم + +715 +00:49:26,830 --> 00:49:32,170 +مسئولية أمين الخزينة عن العجز، يعني تبين لنا من + +716 +00:49:32,170 --> 00:49:36,050 +التحريات أن المشكلة مش من أمين الخزينة، في سبب معين + +717 +00:49:36,340 --> 00:49:39,080 +في ربطة لفلوس نفسها جاية من البنك المركزي، في غلط + +718 +00:49:39,080 --> 00:49:42,440 +يعني في حاجة معينة ما كان السبب من الخزينة في هذه + +719 +00:49:42,440 --> 00:49:47,700 +الحالة، يتم تحميل هذا الأمر على مين؟ بتحمله البنك + +720 +00:49:47,700 --> 00:49:50,160 +يعني مين؟ يعني بتحمله نفس البنك اللي هو أرباح + +721 +00:49:50,160 --> 00:49:53,340 +وخسائر إشغال، في الأول يتحمله الشخص، في المرحلة + +722 +00:49:53,340 --> 00:49:56,120 +الأخرى الثانية يتحملناه على حسابات البنك اللي هو + +723 +00:49:56,120 --> 00:50:00,060 +من حساب الأرباح والخسائر إلى حساب العجز الخزينة طبعا + +724 +00:50:00,060 --> 00:50:02,220 +مع إثبات القيد الأول، لابد من إثبات الأول، إثبات من + +725 +00:50:02,220 --> 00:50:03,660 +العجز الخزينة إلى حساب الخزينة + +726 +00:50:08,560 --> 00:50:14,740 +من عندي سؤال؟ ما فيش، طيب في حالة الفائض، في حالة + +727 +00:50:14,740 --> 00:50:20,680 +الفائض، إيه معنى وجود فائض يعني؟ يعني في نقدية + +728 +00:50:20,680 --> 00:50:25,020 +موجودة في الخزينة أكثر من المبلغ المسجل في الأستاذ + +729 +00:50:25,020 --> 00:50:28,220 +العام، ومن الصح هو أساسا الأستاذ العام هو الصح + +730 +00:50:28,220 --> 00:50:32,390 +فالأستاذ العام هو الرقيب والمفتش، هو المسؤول، فمبلغك + +731 +00:50:32,390 --> 00:50:36,070 +في الخزينة أكثر من رصيد الفلوسات العامة، نقول لشخص + +732 +00:50:36,070 --> 00:50:38,190 +أمين الخزينة، والله عندك زيادة، خد فلوسك أروح + +733 +00:50:38,190 --> 00:50:42,110 +فيها، بالعكس هنحاسبه كمان، ليش الفلوس أجت عندك + +734 +00:50:42,110 --> 00:50:45,330 +زيادة، مش هنقول له خد الفلوس زيادة، أنت بارك الله + +735 +00:50:45,330 --> 00:50:48,480 +فيك ولا جيبتنا فلوس للـ bank، لأ لأ، أمينك أنت أساسا + +736 +00:50:48,480 --> 00:50:52,420 +كأمين خزينة بتتعامل مع الجمهور فبتقبض وبتدفع أكيد + +737 +00:50:52,420 --> 00:50:55,160 +أنت حاول تتغش، حاول تتلاعب صار خطأ بغير المقصود + +738 +00:50:55,160 --> 00:50:58,260 +ما فيش مشكلة معينة، المفروض أن أمين الخزينة في + +739 +00:50:58,260 --> 00:51:01,420 +النهاية يكون رصيد الدفتر مطابق للنقدية الفعلية + +740 +00:51:01,420 --> 00:51:06,700 +تماما، لا زيادة ولا نقص، في الحالة هذه هنقوله ارجع + +741 +00:51:06,700 --> 00:51:10,140 +استجلاتك، ارجع كيوتاتك، ارجع عملياتك، ما لاقي منتجة + +742 +00:51:10,140 --> 00:51:13,080 +هنعمل قيد محاسبي هنا، هنقول فيه من حساب الخزينة دائنة + +743 +00:51:13,080 --> 00:51:16,190 +ليش قلنا من حساب الخزينة دائنة؟ مشان يزود الرصيد + +744 +00:51:16,190 --> 00:51:19,190 +الدفتري، مشان يساوي إيه؟ يساوي الرصيد الفعلي، + +745 +00:51:19,190 --> 00:51:22,130 +الرصيد الفعلي أكثر، والدفتر أقل، أصبح بيزيد الدفتر + +746 +00:51:22,130 --> 00:51:25,210 +مشان يتساوى مع إيه؟ مع الفعلي، فقلت من حساب + +747 +00:51:25,210 --> 00:51:28,510 +الخزينة إلى حساب الفائض، الفائض من حق مين هذا؟ من + +748 +00:51:28,510 --> 00:51:33,590 +حق مين الخزينة؟ لأ، يبقى الفائض موجود في البنك، + +749 +00:51:33,590 --> 00:51:39,130 +ومسجل هذا القيد لفترة طويلة تقريبا، نسبيا، لا تقل + +750 +00:51:39,130 --> 00:51:46,380 +عن عام، ربما يأتي شخص عميل من عملاء البنك يقول والله + +751 +00:51:46,380 --> 00:51:48,840 +يا إخواننا أنتم غلطتوا معي في يوم كذا كذا + +752 +00:51:48,840 --> 00:51:53,320 +عطيتمونا ربطة فلوس مثلًا ألف دينار ولكن لما عدّيتهم + +753 +00:51:53,320 --> 00:51:55,600 +في الطريق لقيتهم حوالي تسعمئة دينار بس أنا ما فضّيتش + +754 +00:51:55,600 --> 00:52:01,680 +أجيكم طبعًا في الحالة هذه بقعد مع المدير و بحاول + +755 +00:52:01,680 --> 00:52:04,500 +المدير ياخد منه أقوال سين و جيم مش هنبين عشان يكون + +756 +00:52:04,500 --> 00:52:07,830 +مش صادق واحد يقولك لأ، بيكون صادق، إيش عارفه؟ ممكن + +757 +00:52:07,830 --> 00:52:10,490 +واحد من جماعة الـ bank بلغه، اروح الصناعة، أمثل هذه + +758 +00:52:10,490 --> 00:52:13,930 +التمثيلة، إنك عندك عجز، ممكن واحد موظف الـ bank + +759 +00:52:13,930 --> 00:52:17,790 +برضه، مش كلهم .. ممكن واحد عامل حاله .. فالمهم في + +760 +00:52:17,790 --> 00:52:21,230 +هذه الحالة، بقعد مع مدير الـ bank و مع قسم الخزينة، + +761 +00:52:21,230 --> 00:52:23,330 +و بيحاولوا يسارعوا يتأثّلوا، يحاولوا يتحرّوا، + +762 +00:52:23,330 --> 00:52:26,190 +يشوفوا إذا وجدوا الدقة صحيح موجودة، في الحالة + +763 +00:52:26,190 --> 00:52:29,930 +يبصرفون المبلغ، لكن فرضًا ماحدش يتعرف على هذه + +764 +00:52:29,930 --> 00:52:34,270 +الزيادة، هنعتبرها جزء من إيش؟ من الإيرادات، وغير + +765 +00:52:36,100 --> 00:52:40,540 +لأنه ليست من نشاط طبيعي للبنك يحقق إيرادات عن طريق + +766 +00:52:40,540 --> 00:52:43,840 +غير طبيعي إيرادات البنك هي إيرادات عادية إيرادات + +767 +00:52:43,840 --> 00:52:47,500 +عرضية يعني إيرادات أتت بطريق غير الطريق الأساسي + +768 +00:52:47,500 --> 00:52:52,680 +اللي إيه المتعلق بنشاط البنك فحتى نفصل الإيرادات + +769 +00:52:52,680 --> 00:52:55,100 +المتعلقة بنشاط البنك عن الإيرادات الأخرى اللي + +770 +00:52:55,100 --> 00:52:58,520 +بتتأتّى بسلوب آخر غير أسلوب النشاط الطبيعي للبنك + +771 +00:53:06,180 --> 00:53:11,280 +عادة في البنوك كنوع من الرقابة .. كنوع من الرقابة + +772 +00:53:11,280 --> 00:53:18,060 +إذا كانت هناك مبالغ فائض في الخزينة و استمرّ + +773 +00:53:18,060 --> 00:53:22,020 +المسألة مدة 6 شهور و ماحدش طالّ به مثلًا إذا بقول + +774 +00:53:22,020 --> 00:53:28,460 +صار فائض في فرع خنيزي ماحدش طالب فيه هناك تعليمات من + +775 +00:53:28,460 --> 00:53:32,760 +الإدارة العامة للبنك عادة بتكون تعليمات أن المبلغ + +776 +00:53:32,760 --> 00:53:35,180 +الفائض في الخزينة اللي عندكم لو صار عندكم فائض + +777 +00:53:35,180 --> 00:53:38,460 +سقّوا و اقفّلوا القيد اللي عندكم يا فرع نيونيس و + +778 +00:53:38,460 --> 00:53:43,160 +ابعتونا الفلوس على البنك الرئيسي في غزة يعني بننقل + +779 +00:53:43,160 --> 00:53:47,380 +هذه المشكلة إلى المركز الرئيسي ليش؟ لأنه لو استمرّ + +780 +00:53:47,380 --> 00:53:51,070 +هذا القيد في فرع نيونيس أو في فرع أحد الفروع + +781 +00:53:51,070 --> 00:53:54,550 +الموجودة، هيكون الرقابة فقط من قبل مدير الفرع ومن + +782 +00:53:54,550 --> 00:53:57,270 +مين ومن قبل أمين الخزينة لم يجي واحد يتدّعي أن هذا + +783 +00:53:57,270 --> 00:54:01,530 +الفلوس إله فلما نحولها لإدارة عامة، بنخلي هذا + +784 +00:54:01,530 --> 00:54:05,070 +القيد و هذا الحساب اللي موجود غير مرئي لموظفي + +785 +00:54:05,070 --> 00:54:07,970 +الـ bank اللي هناك، مش كده؟ و لا مصير وصير سفر، نقفل + +786 +00:54:07,970 --> 00:54:10,490 +قيد الموظف هناك، وبتالي أصبحت الإدارة العامة هي + +787 +00:54:10,490 --> 00:54:15,320 +المسؤولة عن تسوية هذا الفرض حتى نبعده عن أي تلاعب + +788 +00:54:15,320 --> 00:54:17,520 +قد يحدث في فرع المستقبل، يجب أن يأتي واحد بعدك + +789 +00:54:17,520 --> 00:54:19,740 +ويقولك والله ماحدش سأل في القيد هذا، ماحدش سأل + +790 +00:54:19,740 --> 00:54:23,020 +في الفائض، اصنعوا فكرة معينة، اعملوا كاظم معين، + +791 +00:54:23,020 --> 00:54:24,760 +قولوا والله هذا فاقدنا، اتفقوا واحد منظم في + +792 +00:54:24,760 --> 00:54:28,290 +المجمع، ما واحد من برا، وبمثله كيف يعملو بيعملوها + +793 +00:54:28,290 --> 00:54:31,250 +كتير من الناس مش كواحد قدر طبعًا لكن في ناس ممكن + +794 +00:54:31,250 --> 00:54:34,690 +يعملوها فهذا المبلغ بيقفله في حساب المركز الرئيسي + +795 +00:54:34,690 --> 00:54:37,310 +الـ bank و بيودّ المبلغ وين في الإدارة العامة للبنك + +796 +00:54:37,310 --> 00:54:39,730 +لما يوصل المبلغ الإدارة العامة للبنك الإدارة العامة + +797 +00:54:39,730 --> 00:54:42,850 +الـ bank بيكون الرقابة أكثر ولا أقل الرقابة هتكون + +798 +00:54:42,850 --> 00:54:46,750 +أكثر لإنه صح بيجي واحد يدعي هيقعد مع مدير عام + +799 +00:54:46,750 --> 00:54:49,510 +الـ bank و هيقعد مع الموظفين و بالتالي بتكون مسألة + +800 +00:54:49,510 --> 00:54:53,450 +إيش أخذت وضع إيش أكثر من الرقابة في ما لو كان هذا + +801 +00:54:53,450 --> 00:54:54,830 +المبلغ موجود داخل + +802 +00:55:01,290 --> 00:55:05,930 +إحنا الآن عندنا مثال في الكتاب و اللي موجود أمامنا + +803 +00:55:05,930 --> 00:55:12,770 +الآن هو مثل و هذا حلو موجود في الكتاب أنا بأفكر .. + +804 +00:55:12,770 --> 00:55:15,750 +يعني .. هنتكلم في آخر محاضرة، ما أعرف ما أكمل سؤال + +805 +00:55:15,750 --> 00:55:19,170 +مش هنفيه تسجيله، الآن خليني أعرف القيود، قبل ما + +806 +00:55:19,170 --> 00:55:21,890 +نهاية محاضرات هنتكلم في موضوع معين كيف نحل الأمثلة + +807 +00:55:21,890 --> 00:55:26,410 +و معالجتها إن شاء الله، حسب ما نطبق مع بعض الآن في + +808 +00:55:26,410 --> 00:55:30,810 +1.1.2005 سؤال افتراضي بدأ الـ bank التجاري الفلسطيني + +809 +00:55:30,810 --> 00:55:36,330 +أعماله برأس مال قدره 606 مليون دينار أو دعا منها + +810 +00:55:36,330 --> 00:55:39,690 +لدى الـ bank المركزي 3 مليون و 1.5 مليون لدى الـ bank + +811 +00:55:39,690 --> 00:55:43,450 +العربي و 1.5 مليون لدى بنك الأردن كما قام في نفس + +812 +00:55:43,450 --> 00:55:48,130 +اليوم بالأعمال التالية إحنا بداية أنه لما يتم + +813 +00:55:48,130 --> 00:55:51,250 +تأسيس أي بنك أو تأسيس أي شركة بنا نعمل قيد محاسبي + +814 +00:55:51,250 --> 00:55:55,500 +نثبت فيه إيش؟ قلنا رأس المال رأس المال هذا عبارة عن + +815 +00:55:55,500 --> 00:55:59,580 +مبالغ نقدية أودع جزء منها في الخزينة و جزء أودع + +816 +00:55:59,580 --> 00:56:04,320 +لدى بنوك أخرى طب هذه البنوك الأخرى و الخزينة لما + +817 +00:56:04,320 --> 00:56:06,860 +نثبت رأس المال أين تكون موقعها مدينة ولا دائرة؟ + +818 +00:56:06,860 --> 00:56:09,540 +مدينة أصبح قيد المحاسبة من الـBank من المذكورين + +819 +00:56:09,540 --> 00:56:14,660 +الـ bank المركزي 3 مليون الـ bank العربي مليون و نص + +820 +00:56:14,660 --> 00:56:17,560 +الـ bank الأرضي مليون و نص إلى حساب رأس المال إلى 6 + +821 +00:56:17,560 --> 00:56:21,560 +مليون قد هذا أعتقد مفهوم اللي أخذتهم بقية المحاسبة + +822 +00:56:21,560 --> 00:56:22,380 +مش كده ولا لا؟ + +823 +00:56:26,340 --> 00:56:29,480 +تم سحب 500 ألف دينار من الـ bank المركزي و اودعه في + +824 +00:56:29,480 --> 00:56:33,560 +الخزينة الرئيسية إحنا أودعنا .. سحبنا ببلغ .. + +825 +00:56:33,560 --> 00:56:37,600 +سحبنا من وين؟ إحنا كـ bank .. كـ bank تجاري إن الفلوس + +826 +00:56:37,600 --> 00:56:40,420 +عند الـ bank المركزي زي ما اتفقنا سحبنا ببلغ من + +827 +00:56:40,420 --> 00:56:43,240 +حسابنا إحنا .. أنا وياكم مع الـ bank .. bank تجاري + +828 +00:56:43,240 --> 00:56:45,880 +إحنا مع بعض سحبنا ببلغ من حسابنا و أودعناه في + +829 +00:56:45,880 --> 00:56:48,860 +الخزينة الرئيسية عندنا أصبح مين هنا المدين؟ + +830 +00:56:48,860 --> 00:56:53,930 +الخزينة .. و الدائن مين؟ الـ bank المركزي الـ bank + +831 +00:56:53,930 --> 00:56:56,730 +المركزي أعطاني الفلوس هو فلوسه؟ لأ فلوسي أنا بس + +832 +00:56:56,730 --> 00:56:59,650 +أنا بسمّيه حساب جاري الـ bank المركزي الفلوس إيه + +833 +00:56:59,650 --> 00:57:06,210 +الحساب الـ bank المركزي؟ أصبح القيد الثاني واضع تمّ + +834 +00:57:06,210 --> 00:57:11,170 +إصدار أمر تحويل بقيمة مليون دينار من الـ bank العربي + +835 +00:57:11,170 --> 00:57:14,810 +إلى الـ bank المركزي هنسرح القيد ميه أصدر أمر + +836 +00:57:14,810 --> 00:57:18,030 +التحويل؟ bank التجاري، لو إحنا bank تجاري أنا + +837 +00:57:18,030 --> 00:57:24,120 +المساهر بتحدث عن bank تجاري إحنا قلنا بنطلعه مرتحويل + +838 +00:57:24,120 --> 00:57:30,160 +يعني بنقول يا bank عربي حول مبلغ من عندك و ودّيه + +839 +00:57:30,160 --> 00:57:33,820 +لبنك المركزي طب فلوسي أنا أنا باكنك تجار فلوسنا ده + +840 +00:57:33,820 --> 00:57:36,840 +بس أنا فلوسي موجودة في الـ bank العربي و فيه فلوس + +841 +00:57:36,840 --> 00:57:40,680 +موجودة وين في الـ bank المركزي فالـ bank التجاري أصلًا + +842 +00:57:40,680 --> 00:57:45,160 +مرتحويل أخد مبلغ مليون من هنا و حطّه في مكان ثاني + +843 +00:57:45,160 --> 00:57:48,300 +أصبح مين الآخذ و مين المعطي و مين الجهة اللي أخدت + +844 +00:57:48,300 --> 00:57:53,270 +هنا أصبح الـ bank المركزي هو الذي أودعت لديه الأموال + +845 +00:57:53,270 --> 00:57:56,950 +اللي قيمتها مليون والـ bank العربي هو اللي ان دفع + +846 +00:57:56,950 --> 00:57:59,570 +المليون أصبح بيكون الـ bank المركزي مدين والـ bank + +847 +00:57:59,570 --> 00:58:05,490 +العربي هو الـ DM واضح والله في مشكلة تم تغذية + +848 +00:58:05,490 --> 00:58:10,630 +الصندوق الفرعي للمدفوعات بقيمة 150 ألف من الخزينة + +849 +00:58:10,630 --> 00:58:15,230 +الرئيسية عن أول من حساب صندوق المدفوعات مدين إلى + +850 +00:58:15,230 --> 00:58:21,120 +حساب الخزينة DM تم دفع مبلغ 30 ألف دينار قيمة إيجار + +851 +00:58:21,120 --> 00:58:26,920 +مبنى ومبلغ خمسة آلاف دينار قيمة قرطاسية من الصندوق + +852 +00:58:26,920 --> 00:58:34,400 +الفرعي للمدفوعات في الحالة هذه معروف أن المصروفات + +853 +00:58:34,400 --> 00:58:37,280 +تسمّوها إيجار نقول من حساب مصروفات إيجار مبنى من + +854 +00:58:37,280 --> 00:58:41,120 +حساب مصروفات القرطاسية إلى حساب صندوق المدفوعات + +855 +00:58:41,120 --> 00:58:47,130 +أعتقد الكلام هذا يعني واضح وسهل بالنسبة لكم تم شراء + +856 +00:58:47,130 --> 00:58:51,170 +أثاث بقيمة 15 ألف دينار بشيك مسحوب على الـ bank + +857 +00:58:51,170 --> 00:58:55,790 +العربي اشترينا + +858 +00:58:55,790 --> 00:58:58,790 +أثاث بشيك مسحوب على الـ bank العربي الـ bank أيضًا يعتبر + +859 +00:58:58,790 --> 00:59:04,250 +شخصية اعتبارية بدأ يشتري فأصدر شيك هذا الشيك مسحوب + +860 +00:59:04,250 --> 00:59:05,750 +على الـ bank العربي يعني إيش مسحوب على الـ bank العربي + +861 +00:59:05,750 --> 00:59:11,110 +يعني bank التجاري معه دفتر شيكات وخدم للـ bank العربي + +862 +00:59:11,110 --> 00:59:15,400 +زي كأنه زبون بالضبط كأنه عميل يحرر قيمة الشيك + +863 +00:59:15,400 --> 00:59:18,260 +و أعطاها للشخص اللي اشتراه منه الأثاث .. الأصول + +864 +00:59:18,260 --> 00:59:21,840 +الثابتة دي فقلنا من حساب الأصول الثابتة الأثاث إلى + +865 +00:59:21,840 --> 00:59:24,080 +حساب بنك عربي لأن الـ bank العربي هو اللي حط القيمة + +866 +00:59:24,080 --> 00:59:30,940 +يعني عمليًا رصيد حسابي .. رصيد حسابي لدى الـ bank + +867 +00:59:30,940 --> 00:59:34,460 +العربي هينقص ولا هيزيد؟ هينقص .. هينقص بقيمة مبلغ + +868 +00:59:34,460 --> 00:59:34,980 +المدفوع + +869 +00:59:39,660 --> 00:59:45,800 +تم شراء أجهزة حاسوب بقيمة 20 ألف دينار بشيك مسحوب + +870 +00:59:45,800 --> 00:59:50,320 +على بنك الأردن نفس القيادة .. نفس الطريقة من حساب + +871 +00:59:50,320 --> 00:59:56,040 +الأصول التابعة إلى حساب بنك الأردن تم شراء سيارات + +872 +00:59:56,040 --> 00:59:58,980 +بقيمة 120 ألف بشيك مسحوب على بنك عربي بنفس الطريقة + +873 +00:59:58,980 --> 01:00:06,060 +ممتاز بلغت مقبوضات الصندوق الفرعي للمقبوضات 120 ألف + +874 +01:00:06,060 --> 01:00:13,670 +تفاصيلها كالتالي يعني صندوق الفرع المقبوضات قبض مجموع + +875 +01:00:13,670 --> 01:00:18,910 +المبلغ في نهاية اليوم 120 ألف عبارة كثير هنعمل كده + +876 +01:00:18,910 --> 01:00:22,310 +هنقول من حساب صندوق المقبوضات إلى مذكورين يعني + +877 +01:00:22,310 --> 01:00:25,210 +هلاّن حسابات اللي هو قبض مدين وهذه الحسابات هي اللي + +878 +01:00:25,210 --> 01:00:29,170 +دفعت المبلغ وبالتالي زادت حسابات الجارية وزادت + +879 +01:00:29,170 --> 01:00:34,350 +حسابات التوفير وزادت حسابات الودائع بإشعار بلغت + +880 +01:00:34,350 --> 01:00:39,700 +مدفوعات الصندوق الفرع المدفوعات 35 ألف دينار كالتالي + +881 +01:00:39,700 --> 01:00:42,980 +عبارة عن 15 ألف دينار كمبيالات مخصومة وحسابات + +882 +01:00:42,980 --> 01:00:45,460 +جارية عشان نظرها .. بدي حد يشرح الكلمات دول .. قبل + +883 +01:00:45,460 --> 01:00:49,720 +ما نجاوب على القيد خليني أشرح السؤال .. مين .. مين + +884 +01:00:49,720 --> 01:00:49,960 +.. مين .. مين .. مين .. مين .. مين .. مين .. مين + +885 +01:00:49,960 --> 01:00:50,260 +.. مين .. مين .. مين .. مين .. مين .. مين .. مين + +886 +01:00:50,260 --> 01:00:50,700 +.. مين .. مين .. مين .. مين .. مين .. مين .. مين + +887 +01:00:50,700 --> 01:00:50,720 +.. مين .. مين .. مين .. مين .. مين .. مين .. مين + +888 +01:00:50,720 --> 01:00:50,900 +.. مين .. مين .. مين .. مين .. مين .. مين .. مين + +889 +01:00:50,900 --> 01:00:52,820 +.. مين .. مين .. مين .. مين .. مين .. مين .. مين + +890 +01:00:52,820 --> 01:00:59,240 +.. مين .. مين .. مين .. مين .. مين .. + +891 +01:01:06,470 --> 01:01:10,570 +يعني البنك اشترى كمبيالة من عميله، يعني خاصة مش + +892 +01:01:10,570 --> 01:01:12,890 +كمبيالة، يعني عمنا يكون خاصة بمعناته اليوم، + +893 +01:01:12,890 --> 01:01:18,390 +نشتريها والعميل مكون إيه؟ البنك اللي أنا أخذ + +894 +01:01:18,390 --> 01:01:22,910 +ورقة، هي الورقة الكمبيالة، دافع مقابلها نقدية، + +895 +01:01:22,910 --> 01:01:26,710 +أصبح .. إيش امتلك البنك؟ ورقة، فهذه الورقة بنعمل + +896 +01:01:26,710 --> 01:01:32,060 +فيها قيد، بنسميها إيه؟ كمبيالات مقصومة كمبيالات + +897 +01:01:32,060 --> 01:01:35,920 +مخصومة؟ كم + +898 +01:01:35,920 --> 01:01:38,940 +بيالات مخصومة؟ كمبيالات مخصومة؟ كمبيالات مخصومة؟ + +899 +01:01:38,940 --> 01:01:45,840 +كمبيالات مخصومة؟ كمبيالات مخصومة؟ كمبيالات + +900 +01:01:45,840 --> 01:01:51,300 +مخصومة؟ كمبيالات مخصومة؟ هذا القيد هنا من + +901 +01:01:51,300 --> 01:01:54,580 +الكمبيالات المخصومة لإننا لما كنا نشتري بضاعة من + +902 +01:01:54,580 --> 01:01:57,280 +دائن وحزب وقولنا حساب بضاعة لحساب الدائن نفس + +903 +01:01:57,280 --> 01:02:00,340 +الطريقة احنا ما اشترينا بضاعة بضاعتنا هي ورقة اسمها + +904 +01:02:00,340 --> 01:02:02,180 +كمبيالات مقصومة diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/GECBQSL4bLQ_raw.srt b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/GECBQSL4bLQ_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..8a052786bfd655bd44f12c05bcd11ac3ca93122f --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/GECBQSL4bLQ_raw.srt @@ -0,0 +1,3268 @@ +1 +00:00:11,480 --> 00:00:14,360 +بسم الله الرحمن الرحيم نبدأ محاضرتنا اليوم ان شاء + +2 +00:00:14,360 --> 00:00:19,120 +الله هنبدأ بحل التمرين اللي بدينا من محاضرة + +3 +00:00:19,120 --> 00:00:22,940 +الماضية أخدنا قويات المحاسبية و أثبتناها في + +4 +00:00:22,940 --> 00:00:26,090 +السجلاتالان بننحل باقي التمرين اللي هو المطلوب + +5 +00:00:26,090 --> 00:00:31,010 +التاني والتالت والربعة فبدنا أحد الطالبات تطلع ان + +6 +00:00:31,010 --> 00:00:34,690 +شاء الله و هنساعدها في الحل تفضلي هيجي تطلع ان شاء + +7 +00:00:34,690 --> 00:00:43,130 +الله في ميالي الأمليات اللي تمت في غزينة أحد + +8 +00:00:43,130 --> 00:00:47,830 +المنوخ لليوم واحد اتناش ألف وخمسة ألف تم تخذت + +9 +00:00:47,830 --> 00:00:50,590 +الصندوق الخلق للمدفوعات بالمبلغ + +10 +00:00:54,720 --> 00:01:11,080 +اعمل قيد المحاسبى حساب + +11 +00:01:11,080 --> 00:01:16,560 +الخزينة ممتاز في حد عنده اي استفسار على القيد + +12 +00:01:16,560 --> 00:01:21,360 +المحاسبى واضح مفهوم طلبات اللى عزادة معانا واضح + +13 +00:01:21,360 --> 00:01:24,200 +الكلام ماشي okay القيد اللى بعده قيد اللى بعده + +14 +00:01:27,090 --> 00:01:31,110 +تم دفع المبالغ التالية تم دفع المبالغ التالية تم + +15 +00:01:31,110 --> 00:01:37,450 +دفع المبالغ + +16 +00:01:37,450 --> 00:01:41,270 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +17 +00:01:41,270 --> 00:01:41,430 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +18 +00:01:41,430 --> 00:01:41,430 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +19 +00:01:41,430 --> 00:01:42,250 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +20 +00:01:42,250 --> 00:01:45,790 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +21 +00:01:45,790 --> 00:01:48,190 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +22 +00:01:48,190 --> 00:01:51,270 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +23 +00:01:51,270 --> 00:01:54,390 +التالية تم دفع المبالغ التالية تم دفع المبالغ + +24 +00:01:54,390 --> 00:01:59,320 +التالية تم دفع المبالغ التالية تم دفعكمبيلات + +25 +00:01:59,320 --> 00:02:13,520 +مخصومة وراقمالية + +26 +00:02:13,520 --> 00:02:20,700 +إلى حساب الخزينة تفضلي .. و بعدها انت ان شاء الله + +27 +00:02:20,700 --> 00:02:23,680 +.. وبعدها .. لأ هي مثلها + +28 +00:02:36,250 --> 00:02:44,370 +ممتاز 110 مش + +29 +00:02:44,370 --> 00:02:48,110 +كاتب اسمك ليش؟ مش انا مين؟ مين هذا صاحب الورق + +30 +00:02:48,110 --> 00:02:52,670 +القديم؟ ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +31 +00:02:52,670 --> 00:02:54,630 +ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +32 +00:02:54,630 --> 00:02:55,310 +ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +33 +00:02:55,310 --> 00:02:55,310 +ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +34 +00:02:55,310 --> 00:02:55,490 +ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +35 +00:02:55,490 --> 00:02:55,490 +ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +36 +00:02:55,490 --> 00:02:55,510 +ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +37 +00:02:55,510 --> 00:02:56,130 +ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا ورا + +38 +00:02:56,130 --> 00:02:59,150 +ورا + +39 +00:03:01,930 --> 00:03:05,770 +ماشي جيم بلغ المقبضات في صندوق الفرعي للمقبضات كما + +40 +00:03:05,770 --> 00:03:20,610 +يليه نحكي من حساب المقبضات صندوق المقبضات الى + +41 +00:03:20,610 --> 00:03:25,630 +مذكورين الى مذكورين او القيود اللي بنحلهم الان في + +42 +00:03:25,630 --> 00:03:29,450 +طالبة مش واضح منها القيود واضحين ان ايش عملنا كده + +43 +00:03:29,450 --> 00:03:30,570 +طلب مدينة ودالها + +44 +00:03:58,380 --> 00:04:02,820 +متقال كده الكلوب؟ مية و سبعين + +45 +00:04:06,090 --> 00:04:20,010 +نبسح و نخلق يالا + +46 +00:04:20,010 --> 00:04:25,910 +خذ و + +47 +00:04:25,910 --> 00:04:30,370 +انت + +48 +00:04:30,370 --> 00:04:33,310 +بتكتبي يا رجل اللي بتحكي ماشي + +49 +00:04:36,310 --> 00:04:40,790 +اشترى البنك قلقه مادات مبلغه عشان تلات بالشيط + +50 +00:04:40,790 --> 00:04:47,790 +مسحوب على نفسه طبعا اى مؤسسات مصرفية الشركات هتظهر + +51 +00:04:47,790 --> 00:04:50,310 +باعتبارها البنك و للمصرف الشيط هيكون مسحوب على + +52 +00:04:50,310 --> 00:04:54,070 +نفسه و مدفع منها الخزينة قلق مادات يعني وصول ثابت + +53 +00:04:54,070 --> 00:04:59,730 +ايوة الاحزاب + +54 +00:05:03,980 --> 00:05:09,020 +الحساب للبنك؟ بصورة لأ لحساب الشيكات صدر لحساب + +55 +00:05:09,020 --> 00:05:12,980 +الشيكات صدر طبعا المال يحمل هذا الشيك اللى هو + +56 +00:05:12,980 --> 00:05:17,940 +الشخص المستفيد اللى مورد حياتى فى تاريخ لأخر يقدم + +57 +00:05:17,940 --> 00:05:21,560 +شيك للبنك تاريخ البنك هيعمل المحاسب فى تاريخها بس + +58 +00:05:21,560 --> 00:05:23,740 +مش مطلوب منها الآن من حساب الشيكات صدر + +59 +00:05:28,470 --> 00:05:32,330 +الخزينة غلط يا أستاذ .. لأ هو الخزينة .. الخزينة + +60 +00:05:32,330 --> 00:05:35,130 +.. قلنا الخزينة الرئيسية تتعامل فقط مع الجهات + +61 +00:05:35,130 --> 00:05:38,430 +الخارجية تتعامل مع البنك المركز .. تتعامل مع + +62 +00:05:38,430 --> 00:05:40,630 +الفروع .. تتعامل مع البنوك .. تتعامل في بداية + +63 +00:05:40,630 --> 00:05:43,250 +اليوم و في نهاية اليوم مع الصناديق الفرعية .. تفضل + +64 +00:05:43,250 --> 00:05:46,590 +.. عايز تطلعي .. تفضل .. + +65 +00:06:02,610 --> 00:06:06,970 +تم سحب مبلر مليون دينار من البنك المركزي إلى + +66 +00:06:06,970 --> 00:06:09,570 +وقودعه في الخزينة من حساب الخزينة إلى حساب البنك + +67 +00:06:09,570 --> 00:06:13,510 +المركزي البنك الخزينة هي القبض فتكون الخزينة من + +68 +00:06:13,510 --> 00:06:16,950 +دينار البنك المركزي تم سحب الأمور من ما هيكون موقع + +69 +00:06:16,950 --> 00:06:17,610 +التقن + +70 +00:06:35,060 --> 00:06:38,580 +و تم إصدار أمر تحويل مبلغ 200 ألف دينار من البنك + +71 +00:06:38,580 --> 00:06:41,680 +العربي إلى بنك الإسكاني يعني أصدرنا أمر التحويل من + +72 +00:06:41,680 --> 00:06:45,200 +بنك إلى بنك أنا حساباتي في بنك، في البنكين فبقى + +73 +00:06:45,200 --> 00:06:48,000 +بحرك حساباتي كيف ماشية، من البنك إلى البنك التاني + +74 +00:06:48,000 --> 00:06:50,880 +البنك الأخر هيكون مدين، و البنك الأعلى هيكون إياش، + +75 +00:06:50,880 --> 00:06:58,740 +هو الدئن ليش + +76 +00:06:58,740 --> 00:07:01,580 +بنك إسكان مدين؟ لأن هو اللي حوله الورد بالنسبة لي + +77 +00:07:01,580 --> 00:07:02,980 +هو يشرب الخبر من المبلغ + +78 +00:07:21,180 --> 00:07:24,220 +الان بالطريقة هذه بيكون كمان القيود المحاسبية الان + +79 +00:07:24,220 --> 00:07:29,440 +بنصور حركة حساب صندوق المدفوعات يلا بنوجوف جديدة + +80 +00:07:29,440 --> 00:07:35,620 +كده تانين .. فضل .. مين تاني .. لأ .. اه .. مين + +81 +00:07:35,620 --> 00:07:42,300 +بحب يطلع طلبات الورا .. اه .. ايه دلوقت طلعت .. + +82 +00:07:42,300 --> 00:07:48,940 +تعال .. تعال .. اش بدك .. ناخدين .. + +83 +00:08:06,720 --> 00:08:10,160 +هيكشف على حركة حساب الخزينة عملت من الخيودات + +84 +00:08:10,160 --> 00:08:12,380 +المتعلقة بالخزينة فقط مش عملت من الخيودات اللي + +85 +00:08:12,380 --> 00:08:15,320 +علاقة بصندوق المدفوعات الا ان كانت الخزينة الطارف + +86 +00:08:15,320 --> 00:08:18,100 +في هذا المدينة او ده انت راح تكون هنا إلى حساب + +87 +00:08:18,100 --> 00:08:22,520 +الخزينة اللي هو طبعا بتكون مقبوطاك من الخزينة + +88 +00:08:22,520 --> 00:08:25,120 +الرئيسية تبقى بقى 150 دقيقة + +89 +00:08:28,930 --> 00:08:32,310 +لأ خلّي باقي خزينة هذه مش صندوق المدفوعاتها خزينة + +90 +00:08:32,310 --> 00:08:37,710 +خزينة اه اه مش مشكلة احنا بصار بترتيب هنا مش مشكلة + +91 +00:08:37,710 --> 00:08:45,230 +ماشي حط رصيد افتتاحي افتتاحي مظبوط رصيد افتتاحي + +92 +00:08:45,230 --> 00:08:51,290 +اتنين مليون يعني رصيد رصيد مافيش في قدمه حاسب اصلا + +93 +00:08:51,290 --> 00:08:56,010 +هذا رصيد رصيد افتتاحي رصيد في بداية اليوم اكتب + +94 +00:08:56,010 --> 00:08:56,910 +رصيد اول مدة + +95 +00:09:02,560 --> 00:09:06,280 +2 مليون ثم + +96 +00:09:06,280 --> 00:09:09,660 +نعمل قوية المحاسبية نسمع قوية المحاسبية الخزينة + +97 +00:09:09,660 --> 00:09:14,620 +أحد أطرافها سواء كان مدين أو دان الحساب + +98 +00:09:14,620 --> 00:09:21,620 +المركزي مليون في + +99 +00:09:21,620 --> 00:09:25,620 +نهاية اليوم أرصدت الصناديق الفرعيةاللي كانت في + +100 +00:09:25,620 --> 00:09:28,340 +نهاية اليوم الارض اللي بتظهر صديق الفرعية مقبضات + +101 +00:09:28,340 --> 00:09:31,780 +أو مدفوعات هتتحول وين الخزينة الرئيسية هنقول إيش + +102 +00:09:31,780 --> 00:09:36,400 +إلى صندوق ماشي + +103 +00:09:36,400 --> 00:09:47,860 +هيتحول + +104 +00:09:47,860 --> 00:09:50,580 +إلى الخزينة الرئيسية من حساب الخزينة إلى صندوق + +105 +00:09:50,580 --> 00:09:53,580 +المدفوعات ومن حساب الخزينة إلى حساب صندوق المقبضات + +106 +00:09:55,100 --> 00:09:57,460 +مش مشكلة ما اتعملها بطريقة تانية اتوكل اتبع + +107 +00:09:57,460 --> 00:10:02,660 +الفقيدين اربعين الف هذا وارد من صندوق المدفوعات + +108 +00:10:02,660 --> 00:10:16,520 +ومئة وسبعين الف وارد من صندوق المخبوطات اللي + +109 +00:10:16,520 --> 00:10:20,200 +عملناه لان احنا فقط مجرد ترحيل القيود المحاسبية + +110 +00:10:20,200 --> 00:10:25,150 +لأثبتناهافي سجلات فقط عملية ترحيل يعني زي مبادئ + +111 +00:10:25,150 --> 00:10:28,010 +محاسبة مافيش حاجة جديدة يعني هنعمل الآن ترصيد + +112 +00:10:28,010 --> 00:10:30,990 +مجموعة ترصيد تحت تلاتة مليون و اتنين و عشرة ألف + +113 +00:10:30,990 --> 00:10:36,950 +هيطلع الرصيد تلاتة سفر ستين تلاتة مليون سفر ستين + +114 +00:10:36,950 --> 00:10:41,590 +هيطلع في جهة اليسار فوق شوية مش مشكلة مش مش مش مش + +115 +00:10:41,590 --> 00:10:42,270 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +116 +00:10:42,270 --> 00:10:42,490 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +117 +00:10:42,490 --> 00:10:42,570 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +118 +00:10:42,570 --> 00:10:43,570 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +119 +00:10:43,570 --> 00:10:43,570 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +120 +00:10:43,570 --> 00:10:43,570 +مش مش مش مش مش مش مش مش + +121 +00:10:46,850 --> 00:10:53,190 +هذا رصيد الخزينة في نهاية العمل اليومي يشمل رصيد + +122 +00:10:53,190 --> 00:10:56,430 +الخزينة نفسها زي رصيد الصناديق الفرعية التي تم + +123 +00:10:56,430 --> 00:10:58,270 +تحويلها إلى الخزينة الرئيسية + +124 +00:11:09,870 --> 00:11:13,350 +تكتبوا شوية .. ننتظرك شوية دقيقة .. يلا .. يلا + +125 +00:11:13,350 --> 00:11:28,150 +بسرعة شوية مش مشكلة + +126 +00:11:28,150 --> 00:11:30,230 +.. هعطيك قيادر حسبيا .. كل هال .. هال + +127 +00:11:40,970 --> 00:11:46,770 +خلاص؟ يالا امسحي راح نتقل بعدها مش مشكلة نتقل ال + +128 +00:11:46,770 --> 00:11:54,210 +بعدها لان + +129 +00:11:54,210 --> 00:12:00,110 +صندوق المدفوعات صندوق + +130 +00:12:00,110 --> 00:12:06,430 +المدفوعات؟ اللي يبقى 150 ألف؟ قد .. انا مش فاهمة + +131 +00:12:20,340 --> 00:12:23,180 +أول قد هنقول من حساب صندوق المدفوعات إلى حساب + +132 +00:12:23,180 --> 00:12:27,580 +الخزينة هينفت في الطرف تجاه المدين صندوق المدفوعات + +133 +00:12:27,580 --> 00:12:30,200 +قبض المبلغ من الخزينة 150 ألف + +134 +00:12:33,080 --> 00:12:36,580 +و عندي فى الطرف الدائل و الحسابات الجارية و + +135 +00:12:36,580 --> 00:12:40,360 +البيانات المخصومة و سلف و قروض و الأوراق المالية + +136 +00:12:40,360 --> 00:12:54,760 +ماشاء الله حساب + +137 +00:12:54,760 --> 00:13:00,820 +بيعت بيانات مخصومة بعدين سلف و قروض + +138 +00:13:10,090 --> 00:13:19,390 +أوراق مالية .. أوراق مالية تلاتين + +139 +00:13:19,390 --> 00:13:22,730 +وعشرين + +140 +00:13:22,730 --> 00:13:25,770 +.. عشرين عشرين قبلات مقصودة مش كده عشرين و لا + +141 +00:13:25,770 --> 00:13:31,870 +تلاتين عشرين وصولة في القروض تلاتين وبنرجع لأوراق + +142 +00:13:31,870 --> 00:13:36,610 +المالية كام عشرين مجموعة هذا كام مية وسبعين طيب + +143 +00:13:40,820 --> 00:13:45,460 +رصد الآن لأ + +144 +00:13:45,460 --> 00:13:49,480 +كيف في قيد تانى مش قيد تانى لسه لأ هذه الهدف + +145 +00:13:49,480 --> 00:13:53,920 +الكلوكو 150-150 يعني 150 أدل على 40 ألف هو الرصيد + +146 +00:13:53,920 --> 00:13:59,980 +اه اه ماشي 150 ألف هو الأكبر 110 يعني لك مش 170 + +147 +00:13:59,980 --> 00:14:09,120 +ماشي 150-110 يسوى 40 ألف هو الرصيد طيب + +148 +00:14:09,120 --> 00:14:23,660 +تفضلبس المرة الجاية بقعدهم ان شاء الله ننتظر + +149 +00:14:23,660 --> 00:14:27,740 +شوية؟ طيب + +150 +00:14:27,740 --> 00:14:31,660 +إذا كان مش فاهمينه بنعيده تانى ماشي المرة الجاية + +151 +00:14:31,660 --> 00:14:34,820 +بننتظر يعنى مزال مراجعة بنعمله بعدين مش مشكلة + +152 +00:14:34,820 --> 00:14:40,040 +سيبقوا مزال مراجعة صندوق مقبضة اه + +153 +00:14:44,250 --> 00:14:48,250 +مش عارف صندوق المقبضات هو؟ خلاص احتبروا هذا صندوق + +154 +00:14:48,250 --> 00:14:55,910 +المقبضات اشتبعلي فوق مدفوعات خدت عنك شوية حد + +155 +00:14:55,910 --> 00:15:03,850 +انا احتبر صندوق المقبضات هلقيت + +156 +00:15:03,850 --> 00:15:08,190 +أبناء مليانة حصار من كوريا؟ + +157 +00:15:14,100 --> 00:15:17,280 +هنقول من صندوق المخبضات إلى مذكورين، هنحط مذكورين + +158 +00:15:17,280 --> 00:15:21,100 +منهم اللي هو عبارة عن حسابات جارية، وداع بشعار، + +159 +00:15:21,100 --> 00:15:22,060 +وداع التوفير + +160 +00:15:59,530 --> 00:16:07,770 +الان بالطريقة هذه بنكون احنا كملنا اثبات في سجلات + +161 +00:16:07,770 --> 00:16:12,490 +مساعدة للخزينة صندوق المقبضات و صندوق المدفوعات + +162 +00:16:12,490 --> 00:16:15,890 +تبقى عندنا المطلوب الأخير المطلوب الأخير اللي هو + +163 +00:16:15,890 --> 00:16:19,550 +اثبات المسألة في يومية عمليات الخزينة وهو سجل + +164 +00:16:19,550 --> 00:16:21,610 +يومية و أستاذ عام فئان واحد + +165 +00:16:31,390 --> 00:16:45,810 +انتظر شوية انا هالمساعد انا لانا مش مشكلة السجل + +166 +00:16:45,810 --> 00:16:50,090 +اللي أمامنا الآن اسمه + +167 +00:16:50,090 --> 00:16:54,950 +سجل الخزينة المساعدسجل يومية الخزينة المساعد واضح + +168 +00:16:54,950 --> 00:16:59,270 +من الإسم سجل يومية يعني السجل يومية كلمة مساعد + +169 +00:16:59,270 --> 00:17:02,950 +تعني كلمة عن أستاذ مساعد وبالتالي فهو عبارة عن سجل + +170 +00:17:02,950 --> 00:17:05,870 +يومية و أستاذ عام في أن واحد هذا الكلام مش هتلاقه + +171 +00:17:05,870 --> 00:17:09,990 +موجود في أي محاسبة تانية إلا محاسبة البنوك يجمع + +172 +00:17:09,990 --> 00:17:13,390 +بين خاصيته سجل يومية وخاصية السجل الأستاذ العام + +173 +00:17:13,390 --> 00:17:16,330 +وبالتالي هنثبت فيه قيود محاسبية و هنرصد هذه القيود + +174 +00:17:16,330 --> 00:17:20,040 +حتى نعمل إيه التوازن و نعرف الفرق بيناتهمأولا + +175 +00:17:20,040 --> 00:17:27,540 +هناخد الخيود اللي له علاقة مباشرة بهذا السجل أول + +176 +00:17:27,540 --> 00:17:32,940 +خيط محاسبي كان عبارة نثبت الرصيد اللي موجود في هذا + +177 +00:17:32,940 --> 00:17:37,180 +السجل قداش رصيد أول مدة ناجينا في خانة البيان + +178 +00:17:37,180 --> 00:17:45,220 +هنقول رصيد 11 فرضا 2 مليون طبعا هتكون في الخزينة + +179 +00:17:45,220 --> 00:17:46,660 +هنثبت هنا 2 مليون + +180 +00:17:49,550 --> 00:17:52,610 +بتلاحظوا مستجيل هذا هو عبارة عن ايه؟ عبارة عن نفس + +181 +00:17:52,610 --> 00:17:56,550 +المسميات عندك اجمالي خزينة صندوق مدفوعات صندوق + +182 +00:17:56,550 --> 00:18:01,710 +مقبضات و البيانات ثم بعد كده هنا في الفاصل هذا + +183 +00:18:01,710 --> 00:18:06,010 +الفاصل الحركة هذه يعتبر منه و الحركة هذه يعتبر له + +184 +00:18:08,390 --> 00:18:11,910 +فلمن عمل عملية توازن ما بين أي حساب في جانب منه و + +185 +00:18:11,910 --> 00:18:17,810 +أي حساب في جانب له كأنه برصد سجل الأستاذ لأن ترصيد + +186 +00:18:17,810 --> 00:18:21,170 +سجل الأستاذ إيش معناته؟ برصد الحركات المدينة ناقص + +187 +00:18:21,170 --> 00:18:24,850 +الحركات الدائنة نفس الطريقة في نهاية التسجيل عندما + +188 +00:18:24,850 --> 00:18:30,110 +عمل عملية ترصيده القيد المحاسب الأول عبارة عن أيه؟ + +189 +00:18:30,110 --> 00:18:34,050 +من حساب + +190 +00:18:34,050 --> 00:18:36,110 +صندوق المدفوعات إلى حساب الخزينة + +191 +00:18:38,560 --> 00:18:41,080 +نجي على صندوق المدفوعات 150 ألف .. ماتكتبوش .. + +192 +00:18:41,080 --> 00:18:44,100 +محدش يكتب .. نجي على صندوق المدفوعات 150 ألف .. + +193 +00:18:44,100 --> 00:18:53,780 +محدش يكتب .. هنقول إيش هنا .. إلى الخزينة تلاحظوا + +194 +00:18:53,780 --> 00:18:57,580 +القيد هذا .. قيد كأنه أثبتته أنا في سجين الأستاذ + +195 +00:18:57,580 --> 00:19:02,330 +العام .. بدون تفصيلمعروف أنه في البنوك أمير + +196 +00:19:02,330 --> 00:19:06,190 +الخزينة كل نهاية .. في نهاية اليوم بيسلم العمل + +197 +00:19:06,190 --> 00:19:09,330 +اليومي تبع الأمير لقسم المحاسبة المركزية وبتالي + +198 +00:19:09,330 --> 00:19:13,070 +لما الناس بيتقيت بهذه الطريقة من حساب صندوق + +199 +00:19:13,070 --> 00:19:17,770 +المدفوعات إلى حساب الخزينة يمثل المبلغ اللي دفعه + +200 +00:19:17,770 --> 00:19:21,630 +الدفعات الخزينة في صندوق المدفوعات طيب هذا المبلغ + +201 +00:19:21,630 --> 00:19:25,730 +ملوش تفاصيل نفس الرقم اللي موجود حسبته لكن لو كان + +202 +00:19:25,730 --> 00:19:31,310 +عندنا حسابات اتحركت من صندوق المدفوعاتهنضطر أن + +203 +00:19:31,310 --> 00:19:35,470 +نحدد من هما المذكورين في هذه الحسابات وبالتالي + +204 +00:19:35,470 --> 00:19:37,950 +القيد اللي هيجيه الآن هيتكلم عن هذا النقطة القيد + +205 +00:19:37,950 --> 00:19:43,850 +اللي بعده القيد اللي بعده عندكم ايه القيد اللي + +206 +00:19:43,850 --> 00:19:49,470 +بعده؟ من حساب حسابات جارية كبيارات مقصومة، سولفة + +207 +00:19:49,470 --> 00:19:53,870 +قروض أو رقمالية، اللي هي حسابين؟ هي صندوق المدفعات + +208 +00:19:53,870 --> 00:19:55,870 +أصبح نيجي على صندوق المدفعات في الطرف الداخلي أو + +209 +00:19:55,870 --> 00:19:56,690 +الطرف المديني؟ + +210 +00:19:59,440 --> 00:20:03,740 +طرف له .. ليه؟ لأنه من المذكورين إلى صندوق + +211 +00:20:03,740 --> 00:20:06,680 +المدفوعات صندوق المدفوعات أتي من طرف هذه إلى طرف + +212 +00:20:06,680 --> 00:20:10,900 +الدين طرف .. طرف الدين أصبح ميجي عن طرف الدين أنا + +213 +00:20:10,900 --> 00:20:16,180 +في صندوق المدفوعات إيش نقول؟ من المذكورين؟ لو أننا + +214 +00:20:16,180 --> 00:20:18,940 +من المذكورين و سكتنا مع نفسنا لكن مافيش تفاصيل، + +215 +00:20:18,940 --> 00:20:23,140 +مافيش أفسح المعلومة غنطة فأمين الخزينة بهم و يعرف + +216 +00:20:23,140 --> 00:20:25,760 +التفاصيل هذه فهنقول إيش تفاصيل هذا المبلغ من + +217 +00:20:25,760 --> 00:20:28,560 +المذكورين؟ إيش تفاصيل مبلغ من المذكورين؟ هتقول إيش + +218 +00:20:28,560 --> 00:20:29,180 +تفاصيله؟ + +219 +00:20:34,120 --> 00:20:38,400 +حسابات جالية كيمبيالات + +220 +00:20:38,400 --> 00:20:47,220 +بخصومة سلف و قروض أوراق مالية صندوق المدفوعات مش + +221 +00:20:47,220 --> 00:20:55,880 +كده أربعين ألف عشرين ألف تلاتين ألف و عشرين ألف + +222 +00:20:55,880 --> 00:20:59,100 +عادة + +223 +00:20:59,100 --> 00:21:02,180 +نحن لما نرحل في سجلات الأستاذ العام لم نروحش + +224 +00:21:02,180 --> 00:21:06,970 +التفاصيلبنقول من مذكورين إلى كذا أو من حساب كذا + +225 +00:21:06,970 --> 00:21:11,110 +إلى مذكورين في سجل الخزين هذا ضروري أن أفسح عنه + +226 +00:21:11,110 --> 00:21:14,730 +لأن الأميرة الخزينة ماعندوش التفاصيل ماعندوش + +227 +00:21:14,730 --> 00:21:18,490 +الوراق العمل اللي تثبت الحركة لأنه براحلها كله وين + +228 +00:21:18,490 --> 00:21:21,350 +عن المحاسبة المركزية فبهوبه المتحيرة التفاصيل + +229 +00:21:21,350 --> 00:21:24,370 +المتعلقة بكلمة مذكورين زي ما كانت مدينة أو تعليم + +230 +00:21:24,370 --> 00:21:28,790 +هنا + +231 +00:21:28,790 --> 00:21:36,240 +من مذكورين إلى صندوق الملفوعاتفي قيد المحاسب في + +232 +00:21:36,240 --> 00:21:38,360 +قيد المحاسب مش مصور من المذكورين إلى صندوق + +233 +00:21:38,360 --> 00:21:44,680 +المدفعونش كده ولا كده؟ في قيد اللي بعد من + +234 +00:21:44,680 --> 00:21:50,620 +أيش؟ من صندوق المقبضات إلى مذكورين أصبح روح على أي + +235 +00:21:50,620 --> 00:21:55,520 +طرف؟ مدينة لأنه راح من صندوق المقبضات نيجي على + +236 +00:21:55,520 --> 00:22:02,450 +صندوق المقبضات هنا كام المبلغ؟بس ماتكتبوش استنى + +237 +00:22:02,450 --> 00:22:09,830 +شوية لو اننا 170 ألف هنقولها ليش الى ايه الى + +238 +00:22:09,830 --> 00:22:16,070 +الخزينة مش كده ولا لأ الى الخزينة الى الخزينة لكن + +239 +00:22:16,070 --> 00:22:18,830 +جرة العادة على انه 170 ألف هتحطها في الصين سبايتها + +240 +00:22:18,830 --> 00:22:23,630 +اصلا هنفتح مطالب الصين عبارة عن ايش حسابات جاليا + +241 +00:22:23,630 --> 00:22:29,270 +ودالا ودالا هنفتح هنا كل الأرقام المتعلقة بهذا + +242 +00:22:29,270 --> 00:22:30,290 +الموضوع حسابات جاليا + +243 +00:22:48,170 --> 00:22:49,570 +ودائعودائعودائعودائعودائعودائعودائعودائعودائعودائعودائعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايعودايع + +244 +00:22:56,980 --> 00:23:01,400 +أيش بقى هنا خيوزيه؟ اه + +245 +00:23:01,400 --> 00:23:11,180 +150 ألف، هي 150 ألف، ليش؟ وانت ال قدر بتحكي عنه، + +246 +00:23:11,180 --> 00:23:16,820 +ايش مايقوله؟ حكيه؟ صندوق + +247 +00:23:16,820 --> 00:23:21,300 +المدفوعات الخزينة، هي صندوق المدفوعاتإلى الخزينة + +248 +00:23:21,300 --> 00:23:24,200 +هذه إلى الخزينة هذه إلى الخزينة هذه صندوق + +249 +00:23:24,200 --> 00:23:27,100 +المدفوعات الخزينة لأ صندوق المدفوعات الخزينة لأ + +250 +00:23:27,100 --> 00:23:31,620 +صندوق المدفوعات الخزينة القلم حسن القلم حسن تحكي + +251 +00:23:31,620 --> 00:23:34,440 +على الأول و التالي الأول الأول ايش نص القلم الأول + +252 +00:23:34,440 --> 00:23:36,880 +من صندوق المدفوعات الخزينة إلى صندوق المدفوعات + +253 +00:23:36,880 --> 00:23:38,800 +الخزينة من صندوق المدفوعات الخزينة مع صندوق + +254 +00:23:38,800 --> 00:23:40,560 +المدفوعات ايش القوم اللي هي مدينة مدينة مدينة + +255 +00:23:40,560 --> 00:23:42,080 +مدينة مدينة مدينة مدينة مدينة مدينة مدينة مدينة + +256 +00:23:42,080 --> 00:23:45,860 +مدينة مدينة مدينة مدينة مدينة مدينة مدينة + +257 +00:23:53,350 --> 00:24:00,830 +بالحساب صندوق المدفوعات لأ مش كده احنا عنا 250 + +258 +00:24:00,830 --> 00:24:03,390 +عامة القد الأولاني من حساب صندوق المدفوعات إلى + +259 +00:24:03,390 --> 00:24:07,190 +حساب الخزينة بتحكي عن قد الأولاني دي صندوق + +260 +00:24:07,190 --> 00:24:12,790 +المدفوعات مدينة إلى الخزينة قصدك الطرف الخزينة من + +261 +00:24:12,790 --> 00:24:15,730 +هنا بتكون ايه؟ بتكون دائم بنفس القيمة + +262 +00:24:20,310 --> 00:24:30,010 +الطرف الخزينة هيكون هنا DNA بنفس القدرة من صندوق + +263 +00:24:30,010 --> 00:24:36,010 +المدفوعات قدها + +264 +00:24:36,010 --> 00:24:41,570 +ده حكيت قبل منكم لما اعمل قد اول مرة احنا بنعمل + +265 +00:24:41,570 --> 00:24:44,670 +حساب صندوق المدفوعات إلى الخزينة صندوق المدفوعات + +266 +00:24:44,670 --> 00:24:47,570 +بيجي بطرف المدينة أصبح أسبابنا في الطرف المدينة + +267 +00:24:47,570 --> 00:24:52,670 +هنا 150 ألف قنة إلى الخزينةفي المقابل الخزينة + +268 +00:24:52,670 --> 00:24:56,670 +دائنة فبنجعل طرف الدائن و بنحط أمام الخزينة 150 + +269 +00:24:56,670 --> 00:25:00,750 +ألف فبقول يشمل حساب صندوق المدفوعات نروح هذه + +270 +00:25:00,750 --> 00:25:06,370 +الصورة أيه تاني القيد النحاس يشمل من حساب صندوق + +271 +00:25:06,370 --> 00:25:10,030 +المدفوعات إلى الخزينة بتلاحظوا القدين طرف المدين و + +272 +00:25:10,030 --> 00:25:13,630 +طرف الدائن التاني متحركت صندوق المدفوعات جاء في + +273 +00:25:13,630 --> 00:25:16,090 +طرف المدين أصبح بثبت في طرف المدين و صندوق + +274 +00:25:16,090 --> 00:25:20,640 +المدفوعات 150 ألفوباجي على الخزينة في طرف الدهن بس + +275 +00:25:20,640 --> 00:25:26,260 +بـ 150 ألف و بنعكس الشرح مش أكتر بس و بنعكس الشرح + +276 +00:25:26,260 --> 00:25:30,820 +الموجود لإن قد حاسب أن المبلغ المديني بترحل في طرف + +277 +00:25:30,820 --> 00:25:34,440 +المديني و المبلغ إذا كان تاهن هيترحل وين على طرف + +278 +00:25:34,440 --> 00:25:37,980 +الدهن لكن كل ما في أمر يبنعكس الشرح اللي موجود + +279 +00:25:37,980 --> 00:25:42,820 +فقلنا هنا إلى حساب الخزينة و نعمل حساب صندوق + +280 +00:25:42,820 --> 00:25:52,130 +النفوعةالقيد الأخير 170 ألف + +281 +00:25:52,130 --> 00:25:58,870 +عبارة عن أيه سندوق + +282 +00:25:58,870 --> 00:26:10,770 +المقبضات إلى مذكورين حساب حسابات جارية حساب ودائع + +283 +00:26:10,770 --> 00:26:22,220 +بإشعارحساب وداعى التوفير هذا 100 ألف و 50 ألف و 20 + +284 +00:26:22,220 --> 00:26:29,880 +ألف 170 ألف لأ + +285 +00:26:29,880 --> 00:26:33,600 +لما راح نلقيتها ده هننظر وين الطرف اللي ايه الطرف + +286 +00:26:33,600 --> 00:26:36,660 +الملئ و الطرف التاني الطرف اللي دي هنا يجوا صندوق + +287 +00:26:36,660 --> 00:26:42,690 +المقبضةأصبح بلو على جهة المدينة من هذا الكشف انه + +288 +00:26:42,690 --> 00:26:48,810 +صندوق المقبضات وان صندوق المقبضات هو احنا + +289 +00:26:48,810 --> 00:26:51,810 +مفروض نكتر 170 طريقة التقليدية اللي انتوا عارفينها + +290 +00:26:51,810 --> 00:26:55,770 +لكن امين الخزينة بيحب يعرف التفاصيل فحط تفاصيل + +291 +00:26:55,770 --> 00:27:00,350 +المبلغ بس مش اكتر يعني المبلغ اللي موجود هنا مبلغ + +292 +00:27:00,350 --> 00:27:04,590 +هذا موجود هنا هو ال 173 مش ترحيل هدول المبلغ هو + +293 +00:27:04,590 --> 00:27:09,250 +ترحيل هدىبس كل ما قلنا كتبنا التفاصيل تبعانا بس + +294 +00:27:09,250 --> 00:27:13,470 +لشان ما نغلطش الرحلنا هو الطرف الأيمن اللي نلقيته + +295 +00:27:13,470 --> 00:27:16,990 +الـ170000 كل ما عملناها في استشارة خزينة فقط كتبنا + +296 +00:27:16,990 --> 00:27:20,410 +التفاصيل تبع هذا الرقم مش أكتر مبتدأ ماحاجة لحظة + +297 +00:27:20,410 --> 00:27:24,710 +الترحيل هدول مش هو الترحيل اللي هنا بس هذا نقرع من + +298 +00:27:24,710 --> 00:27:30,590 +عندكم التباس مش كده واضح شغل مش فاهمه ميس فاهمه + +299 +00:27:30,590 --> 00:27:32,890 +طيب لإن كنت حاسبه تفضل + +300 +00:27:37,190 --> 00:27:45,990 +الان في قيود تانية ضلت من الخزينة من الخزينة الى + +301 +00:27:45,990 --> 00:27:48,830 +البرك المركزى اصبحوا على طرف الايمان وطرف الايسار + +302 +00:27:48,830 --> 00:27:55,470 +من الخزينة ننجع الخزينة هنا ونحط هنا مبلر كم + +303 +00:27:55,470 --> 00:28:03,810 +المليون ونقول هنا الى المركزى في قيود تانية ضلت في + +304 +00:28:03,810 --> 00:28:08,180 +علاقة بزيج الخزينةماذا سنفعل الآن طريقة تفاصيل + +305 +00:28:08,180 --> 00:28:11,240 +استجابة هاتة غريبة شوية سنسجع رصده بالطريقة + +306 +00:28:11,240 --> 00:28:18,200 +التالية سنعمل + +307 +00:28:18,200 --> 00:28:27,720 +خط كذا نسكر على العمليات سنعمل + +308 +00:28:27,720 --> 00:28:32,320 +خطين تحت لكي + +309 +00:28:32,320 --> 00:28:33,300 +نرصد الحساب + +310 +00:28:36,020 --> 00:28:38,780 +بنعمل خطين متوازين حد بيقول ليش معمل خطين متوازين + +311 +00:28:38,780 --> 00:28:43,800 +تحت جانب بعض كده يعني دليل على انه هذا الحساب اغلق + +312 +00:28:43,800 --> 00:28:49,220 +وكان ترصيده اطلوب + +313 +00:28:49,220 --> 00:28:54,320 +منها الآن نقوم بعملية تجميع أفقي ورأسي خلنا نجمع + +314 +00:28:54,320 --> 00:28:59,320 +أفقي المبلغ الموجود هنا عندك كام لما نجمع أفقي + +315 +00:28:59,320 --> 00:29:03,380 +هيكون عندى 2 مليون + +316 +00:29:06,390 --> 00:29:17,290 +وهنا هكون كم؟ 150 ألف وهنا هكون 100 ألف و 50 ألف و + +317 +00:29:17,290 --> 00:29:26,470 +20 ألف وهنا هكون مليون هنجمع رأسي المجموع هذا 3 + +318 +00:29:26,470 --> 00:29:32,970 +مليون و 320 ألف مش كده ولا لا هذا المجموع كم؟ 3 + +319 +00:29:32,970 --> 00:29:41,010 +مليونهنا 150 ألف هنا + +320 +00:29:41,010 --> 00:29:50,950 +170 ألف نجمع بنفس الطريقة هنا 150 ألف هنا 40 ألف + +321 +00:29:50,950 --> 00:30:01,350 +20 ألف 30 ألف و 20 ألف كل ما عملنا هنا حتى الآن + +322 +00:30:01,350 --> 00:30:05,550 +بدأنا نجمع بشكل أفقي أو نجمع الآن بشكل إيه؟عمودي + +323 +00:30:05,550 --> 00:30:11,950 +مجموع العمود اللى كان 260000 + +324 +00:30:11,950 --> 00:30:23,830 +مظبوط كده التانى 150000 والتانى كان 110000 الان + +325 +00:30:23,830 --> 00:30:29,890 +جمعنا اللى هو أفقي ورصد اللى بنعمل الان بنرصد + +326 +00:30:29,890 --> 00:30:35,650 +بنشتغل كدفتر أستاذ عاملدقصر عام معروف انه طرفين + +327 +00:30:35,650 --> 00:30:40,210 +طرف مدين و طرف دائل هنعمل موازنة بين الطرف المدين + +328 +00:30:40,210 --> 00:30:43,370 +و الطرف الدائل و نشوف من هذ الطرف التالي نمسك أول + +329 +00:30:43,370 --> 00:30:47,730 +حساب حساب الخزينة هي حساب الخزينة هنا تلاتة مليون + +330 +00:30:47,730 --> 00:30:52,570 +و حساب الخزينة هنا كان مية و خمسين ألف أصبح الرقم + +331 +00:30:52,570 --> 00:30:56,790 +الكبير هو اللي بنزل تحت للتنصيب مش كده ولا لا أصبح + +332 +00:30:56,790 --> 00:31:05,050 +باجي هنا و بعمل خط لرصد المبلغ3 مليون هي الكبيرة + +333 +00:31:05,050 --> 00:31:10,530 +هتنزل هنا تلاتة مليون واجه هنا على طرف الخزينة + +334 +00:31:10,530 --> 00:31:16,290 +ايضا انفض تلاتة مليون هطرح + +335 +00:31:16,290 --> 00:31:17,590 +تلاتة مليون من + +336 +00:31:24,540 --> 00:31:31,700 +هذا المبلغ المفروض يكون موجود في الخزينة الرئيسية + +337 +00:31:31,700 --> 00:31:39,460 +للبنفرة قبل الصناديق ناخد + +338 +00:31:39,460 --> 00:31:43,490 +صندوق المدفوعاتصندوق المدفوعات المبلغ هنا كامره + +339 +00:31:43,490 --> 00:31:47,250 +150 مليون دولار قداش صندوق المدفوعات هنا 110 مليون + +340 +00:31:47,250 --> 00:31:49,450 +دولار أصبح مين اللي حيزب تحت المدفوعات 150 مليون + +341 +00:31:49,450 --> 00:31:54,370 +دولار هي 150 مليون دولار و بنيجي هنا على 150 مليون + +342 +00:31:54,370 --> 00:31:58,670 +دولار و بحق أمامي 150 مليون دولار فرق بين 150 و + +343 +00:31:58,670 --> 00:32:03,590 +110 مليون دولار 40 ألف مليون دولار + +344 +00:32:03,590 --> 00:32:09,030 +هتعتبر رصيد ايش صندوق المدفوعاتتيجي على صندوق + +345 +00:32:09,030 --> 00:32:14,670 +المقبضات 170 ألف هنا الراسيد 170 و هنا الديليش سفر + +346 +00:32:14,670 --> 00:32:20,450 +170 ألف و هنا طبعا صندوق المقبضات سفر هيكون هنا كم + +347 +00:32:20,450 --> 00:32:28,350 +170 ألف 170-0 بيطلع الجواب كم 170 ألف هذا اللي + +348 +00:32:28,350 --> 00:32:31,970 +أمامنا الأن هو أرصلة الصناديق الفرعية سواء صندوق + +349 +00:32:31,970 --> 00:32:34,770 +المقبضات أو صندوق أياش في المدفوعات + +350 +00:32:37,990 --> 00:32:45,630 +خلاص يا عزيزي خانة الجمالية حد جمعها مدون تلاتة + +351 +00:32:45,630 --> 00:32:52,230 +مليون و تلاتمية و عشرين ألف هينزل زي ما هم و انا + +352 +00:32:52,230 --> 00:32:56,410 +هكون كام تلاتة + +353 +00:32:56,410 --> 00:33:01,750 +مليون و تلاتمية و عشرين ألف لو الرصد الخانة + +354 +00:33:01,750 --> 00:33:05,330 +الجمالية هيصلح من الرصيد كام تلاتة زيرو ستين ألف + +355 +00:33:06,950 --> 00:33:11,410 +هذا الرصيد الان هو يمثل مجموع الحركات هذول مجموع + +356 +00:33:11,410 --> 00:33:14,310 +ارصدات الفراعين صندوق المخبضات و المدفوعات زائد + +357 +00:33:14,310 --> 00:33:18,830 +الخزينة الرئيسية نفسها + +358 +00:33:18,830 --> 00:33:28,590 +بجمع الرصدان في نفس الطريقة واضح 3.320.000 طرحنا 3 + +359 +00:33:28,590 --> 00:33:35,260 +.320.000 من 260.000 طلع 3.060.000هذا الرصيد هو + +360 +00:33:35,260 --> 00:33:39,780 +اللي يعبر عن رصيد الخزينة اللي هو الرصيد الأول في + +361 +00:33:39,780 --> 00:33:44,280 +الخزينة الكلة الان المفروض ان احنا نعمل عملية نقل + +362 +00:33:44,280 --> 00:33:47,740 +طبعا اربعين ألف والمئة وعشر تلات والدم اللي هو + +363 +00:33:47,740 --> 00:33:50,620 +تمامية وخمسين هو يعتبر الممالك الموجود في الخزينة + +364 +00:33:50,620 --> 00:33:53,320 +تبع ملمين الخزينة في نهاية اليوم بيقوم بعمل آتي + +365 +00:33:53,320 --> 00:34:03,330 +بنقل هنا رصيد بقول رصيد الخزينة المنقولأداش رصيد + +366 +00:34:03,330 --> 00:34:07,310 +الخزينة المنقول؟ 2 مليون .. في خانة الخزينة هنا + +367 +00:34:07,310 --> 00:34:15,810 +بقول 2 مليون و 850 ألف الرصيد اللي هنا بيخليه زي + +368 +00:34:15,810 --> 00:34:19,250 +رصيد افتتاحي لليوم التالي ناخد رصيد صندوق + +369 +00:34:19,250 --> 00:34:27,730 +المدفوعات هنقول رصيد صندوق المدفوعات المنقول 40 + +370 +00:34:27,730 --> 00:34:28,090 +ألف + +371 +00:34:32,380 --> 00:34:37,040 +أسف أسف اتنين مليون و تمانية و خمسين و هنا اربعين + +372 +00:34:37,040 --> 00:34:45,680 +ألف هننقل + +373 +00:34:45,680 --> 00:34:51,100 +الان رصيدي ال مية و سبعين ألف صندوق المقبضات رصيد + +374 +00:34:51,100 --> 00:34:58,060 +صندوق المقبضات يحكم مية و سبعين ألف لو جمعنا + +375 +00:34:58,060 --> 00:34:59,920 +التلات أرقام ليش بتطلع مجموحهم؟ + +376 +00:35:02,130 --> 00:35:05,790 +تلاتة مليون و سفر ستين ألف يعني تلاتة مليون و ستين + +377 +00:35:05,790 --> 00:35:13,730 +ألف دينار أنا + +378 +00:35:13,730 --> 00:35:17,870 +شعر كده في بعض الطالبات لكن مافهموش بتحبوا العيد + +379 +00:35:17,870 --> 00:35:22,430 +تاني ليش نقلنهم معروف ان بعد ما نقفل الحسابات في + +380 +00:35:22,430 --> 00:35:26,910 +نهاية اليوم نقلهم كرسيد افتتاحي لليوم اللي بعدهزي + +381 +00:35:26,910 --> 00:35:29,730 +مساكن السجن الأستاذ عام في نهاية العام وفي واحد + +382 +00:35:29,730 --> 00:35:32,550 +واحد تفتح السجن فنقل له ايه في دورنا مش هالأولى + +383 +00:35:32,550 --> 00:35:34,550 +سألنا أمير الخزينة اقول ايش الرصيدة اللي عندك + +384 +00:35:34,550 --> 00:35:39,290 +حوالي 2.858.000 رصيدة الخزينة نفسها زائد مبالغ + +385 +00:35:39,290 --> 00:35:42,130 +اللي أجتنا من الصندوق الفرعية صندوق المقبضات صندوق + +386 +00:35:42,130 --> 00:35:44,730 +المدفعات كل المبلغ دي جمالي اللي موجود في الخزينة + +387 +00:35:44,730 --> 00:35:55,590 +الآن 3.066.000 أحد + +388 +00:35:55,590 --> 00:35:56,210 +عايز يسأل؟ + +389 +00:35:59,000 --> 00:36:03,340 +طريقة هذه ان شاء الله بنكون احنا كملنا اللي هو + +390 +00:36:03,340 --> 00:36:06,940 +القسم المتعلق بالخزينة وهذا هو المطلوب منكوا ان + +391 +00:36:06,940 --> 00:36:12,420 +شاء الله اكتبوه مشان ايه ناخد موضوع جديد اليوم ان + +392 +00:36:12,420 --> 00:36:19,320 +شاء الله متعلق بقسم الحسابات الجارية الآن هنبدأ في + +393 +00:36:19,320 --> 00:36:22,260 +موضوع جديد ان شاء الله اليوم اللي هو محاسبة قسم + +394 +00:36:22,260 --> 00:36:24,380 +العمليات في الحسابات الجارية + +395 +00:36:27,230 --> 00:36:30,690 +القسم الحسابات التجارية يقوم بعدة معاملات وهو + +396 +00:36:30,690 --> 00:36:35,950 +يتعامل مع الأفراد ووظيفته الأساسية اللي هي فتح + +397 +00:36:35,950 --> 00:36:40,430 +الحسابات التجارية هنتعرف على العملية الرئاسية لهذا + +398 +00:36:40,430 --> 00:36:44,530 +القسم إجراءات قسم الحسابات التجارية مجموعة + +399 +00:36:44,530 --> 00:36:48,340 +الدفترية الموجودةالدورة المستندية والمعالجات + +400 +00:36:48,340 --> 00:36:53,240 +المحاسبية للقسم العمليات المحاسبية المتعلقة + +401 +00:36:53,240 --> 00:36:56,860 +باحتساب الفوائد الدائنة و بناخد حالات عملية و + +402 +00:36:56,860 --> 00:37:01,460 +أسئلة و تمارين إن شاء الله قسم الحسابات الجارية هو + +403 +00:37:01,460 --> 00:37:05,860 +من أهم الأقصام في داخل البنكويعتبر يشكل الوظيفة + +404 +00:37:05,860 --> 00:37:10,400 +الأساسية والأولى لنشاط البنك لأنه من ضمن الوظيفة + +405 +00:37:10,400 --> 00:37:15,740 +الأساسية للبنك قبول الودائع والودائع هي مفهوم شامل + +406 +00:37:15,740 --> 00:37:19,840 +يشمل أكتر من حساب الودائع تشمل إيه؟ حسابات جارية + +407 +00:37:19,840 --> 00:37:25,740 +تشمل ودائع بإشعار وودائع توفير وودائع مربوطة لأجل + +408 +00:37:27,040 --> 00:37:29,860 +فكلمة وداعي أشمل وبالتالي الوظيفة لسي البنك زي ما + +409 +00:37:29,860 --> 00:37:32,960 +اتفقنا على أنه قبول الوداع وبالتالي قسم الحسابات + +410 +00:37:32,960 --> 00:37:40,920 +الجارية يشكل العصب الرئيسي لعمل ونشاط البنك طبعا + +411 +00:37:40,920 --> 00:37:44,240 +بداية التعامل ما بين العميل وبين البنك نفترض أنا + +412 +00:37:44,240 --> 00:37:50,940 +العميل وانتوا البنك بدأ أفتح حساب جاري طبعا حتى + +413 +00:37:50,940 --> 00:37:54,200 +أتعامل مع بنك معين أول هتوجه البنك أقوله يا بنك + +414 +00:37:54,200 --> 00:37:58,070 +عايز أفتح عندك حساب جاريالبنك هيطلب مني مثلا .. + +415 +00:37:58,070 --> 00:38:01,190 +هيقول انت بتشتغل وين؟ في جهة العمل هيطلب مني رسالة + +416 +00:38:01,190 --> 00:38:05,190 +من جهة العمل يطلب مني الهوية او اتباع شخصية عشان + +417 +00:38:05,190 --> 00:38:09,270 +يفتحلي ملف وبيعطيني نموذج اللي هو نموذج فتح الحساب + +418 +00:38:09,270 --> 00:38:14,150 +الجاري هذا النموذج ينظر اليه من طرفين الطرف الأول + +419 +00:38:14,150 --> 00:38:20,350 +اللي هو البنك والطرف التاني اللي هيوقع على النموذج + +420 +00:38:20,350 --> 00:38:25,730 +اللي هو العميل هذا العلاقة اللي بين العميل وبين + +421 +00:38:25,730 --> 00:38:31,690 +البنكهي علاقة عقد لأن انا أتوقع أن نموذج فتح + +422 +00:38:31,690 --> 00:38:35,650 +الحساب الجاري هو بالظبط عبارة عن عقد بين الطرفين + +423 +00:38:35,650 --> 00:38:39,470 +الطرف الأول هو البنك والطرف التاني هو عميل البنك + +424 +00:38:39,470 --> 00:38:45,110 +الطرفين هدول أحدهم + +425 +00:38:45,110 --> 00:38:49,290 +لابد أن يكون مدين والآخر يكون دان يعني في طرف مدين + +426 +00:38:49,290 --> 00:38:54,630 +وطرف الآخر دان لو سألنا السؤال العلاقة ما بين + +427 +00:38:54,630 --> 00:38:58,870 +عميله وعميل البنك علاقة عقدفي أحد هو مدين والآخر + +428 +00:38:58,870 --> 00:39:04,550 +دائن من هو المدين من منظور البنك البنك البنك + +429 +00:39:04,550 --> 00:39:08,770 +المدين المدين هو نفسه من منظورك أنت المدينين و + +430 +00:39:08,770 --> 00:39:11,610 +العميل ايش بيشكل يعتبر ايش هو الدائن يعني انت + +431 +00:39:11,610 --> 00:39:15,770 +بتنظرولي انا كعميلك انا الدائن و انا بنظرلك انت + +432 +00:39:15,770 --> 00:39:18,890 +المدينين لأنه انا بودع اموال في حسابها و تالي انا + +433 +00:39:18,890 --> 00:39:23,890 +الدائن هذه العلاقة هي علاقة قرض ما بين علاقة عقد + +434 +00:39:23,890 --> 00:39:28,710 +قرضو بتعرفوا علاقة عقد القرض هو عبارة عن طرفين + +435 +00:39:28,710 --> 00:39:32,770 +أحدهم مدين والآخر تاني أيه معناه يعني عقد القرض؟ + +436 +00:39:32,770 --> 00:39:37,530 +يعني الأموال اللي أودعتها عندكوا أنا يجب أن تعود + +437 +00:39:37,530 --> 00:39:43,810 +لي سالمة بدون أي نقص أي مبلغ يتم إيداعه في الحساب + +438 +00:39:43,810 --> 00:39:47,970 +الجاري من حق العميل أن يسحبه وأن يعود له المبلغ + +439 +00:39:47,970 --> 00:39:53,010 +ثانية في أي لحظة يسحبها فهذا عقد القرضلأن واحد + +440 +00:39:53,010 --> 00:39:55,970 +بيقرض التاني مبلغ معين لازم يرجع لمين؟ يرجع المبلغ + +441 +00:39:55,970 --> 00:40:00,050 +للشخص اللي أقرضه فهذه العلاقة هي علاقة قائمة بين + +442 +00:40:00,050 --> 00:40:04,870 +البنك وبين عميله البنك أفلس صار عنده مشكلة صار + +443 +00:40:04,870 --> 00:40:09,870 +عنده كذا صار عنده كذا خسر هذا الأمر لا يتأثر يجب + +444 +00:40:09,870 --> 00:40:14,450 +أن تعاد وداع الجمهور إلى أصحابها لأن العلاقة أساسا + +445 +00:40:14,450 --> 00:40:19,270 +أُسست على علاقة القرض بين البنك وبين عميله هذا + +446 +00:40:19,270 --> 00:40:23,410 +الأمر بختلف عن العلاقة في حالة البنوك الإسلاميةفي + +447 +00:40:23,410 --> 00:40:25,690 +حالة البنوك الإسلامية، هنشرحها تفصيلًا إن شاء الله + +448 +00:40:25,690 --> 00:40:29,850 +في موقعها هي علاقة عبارة عن علاقة إيه؟ علاقة + +449 +00:40:29,850 --> 00:40:35,790 +مضاربة، يعني بكون العميل هو صاحب المال والبنك هو + +450 +00:40:35,790 --> 00:40:38,730 +الذي يستقبل المال من العميل وبالتالي البنك هو + +451 +00:40:38,730 --> 00:40:41,770 +المضارب وانا العميل، إيش بكون صاحب المال؟ يعني أنا + +452 +00:40:41,770 --> 00:40:45,010 +رب المال وانت إيه المال؟ بكون هو ربي، رب العمل + +453 +00:40:45,010 --> 00:40:52,660 +حسابات تجارية تنقسم إلى قسمينأما أن تكون هذه + +454 +00:40:52,660 --> 00:40:56,480 +الحسابات على شكل حسابات جارية تائنة أو تكون على + +455 +00:40:56,480 --> 00:41:01,330 +شكل حسابات جارية مدينةالحسابات التجارية الدائنة هي + +456 +00:41:01,330 --> 00:41:05,250 +طبيعة الحسابات يعني انا لما افتح حساب عند البنك و + +457 +00:41:05,250 --> 00:41:07,930 +اي جواحد من الأفراد يفتح حساب لل بنك بيكون هذا + +458 +00:41:07,930 --> 00:41:12,450 +العلاقة حساب جاري دائن كونه الأصل ان هو دائن و + +459 +00:41:12,450 --> 00:41:15,910 +طبيعة الحسابات التجارية هي أساسا دائنة بطبيعة لا + +460 +00:41:15,910 --> 00:41:20,150 +داعي لذكر كلمة دائن في ذكر الأمر لما هو حساب جاري + +461 +00:41:20,150 --> 00:41:23,470 +معروف انه حساب جاري دائن و بتالي هذا مشان ميزه عن + +462 +00:41:23,470 --> 00:41:27,460 +حاجة اسمها حساب جاري مدينةالحساب الجاري مدين هو + +463 +00:41:27,460 --> 00:41:30,420 +حساب نوع من التسهيلات الايتمانية اللى بيمنحها ال + +464 +00:41:30,420 --> 00:41:33,860 +بنك لعمله يعنى مفتاح عندك حساب انا حيكون طبيعته + +465 +00:41:33,860 --> 00:41:37,540 +حساب جاري ده لأن مفروض ادفع فيه فلوس احط فيه ايه + +466 +00:41:37,540 --> 00:41:41,500 +فلوس حساب الجاري مدين هو نوع من التسهيلات + +467 +00:41:41,500 --> 00:41:46,400 +الايتمانية زى ايه يعنى زى السلف قروض خاصة من كم + +468 +00:41:46,400 --> 00:41:49,140 +بيالات احيان بيقول خاصة مع العالم اكشف تجاوزا + +469 +00:41:50,000 --> 00:41:52,820 +والحساب الجاري مدين هو شبيه بهذه النوعية تسيلة + +470 +00:41:52,820 --> 00:41:56,020 +تمانية لكن ليه سمّانه حساب جاري مدين لأن طبيعة هذا + +471 +00:41:56,020 --> 00:41:59,560 +الحساب متحرك يعني في أي لحظة بسحب الفلوس اللي أنا + +472 +00:41:59,560 --> 00:42:03,100 +عايزها فمتى يلجأ العميل إلى الحساب الجاري المدين و + +473 +00:42:03,100 --> 00:42:06,220 +بيسيب السلف باللي لا يلجأ له السلف أو القروض و + +474 +00:42:06,220 --> 00:42:07,820 +بيلجأ للحساب الجاري المدين؟ حد بدأ يجيب على + +475 +00:42:07,820 --> 00:42:11,280 +السؤال؟ ليش أنا كعميل بقولكوا فتحولي حساب جاري + +476 +00:42:11,280 --> 00:42:17,620 +مدين؟ حساب جاري مدين السعر معشوف هو أساسا حساب + +477 +00:42:17,620 --> 00:42:22,060 +جاري تائل الكشفيعني الرصيد السحب أكتر من المبلغ + +478 +00:42:22,060 --> 00:42:26,820 +الموظف انكشفه حساب جال المدين هو عبارة عن ايه؟ على + +479 +00:42:26,820 --> 00:42:31,820 +أساس مبالغ يتيحها ال bank للعميل للسحب منه لكن + +480 +00:42:31,820 --> 00:42:34,380 +العميل مايكون شعار كام المبلغ اللي عايز يسحب اليوم + +481 +00:42:34,380 --> 00:42:37,920 +كام المبلغ اللي عايز يسحب بكرة فبقول البنك خلنا + +482 +00:42:37,920 --> 00:42:41,780 +نتفق أنا وياك على انه ناخد مبلغ معين سقف 100 ألف + +483 +00:42:41,780 --> 00:42:45,990 +دينار يعني في جميع الأحوالمش السحب مايزيش عن 100 + +484 +00:42:45,990 --> 00:42:49,390 +ألف دنار، لأ الرصيد مايزيش عن 100 ألف دنار، يعني + +485 +00:42:49,390 --> 00:42:53,230 +من حق أنا كعامل أسحب من هذا المبلغ من الbank كل ما + +486 +00:42:53,230 --> 00:42:58,050 +أحتاج و أودع المبالغ الفائضة عندي، بحيث الرصيد في + +487 +00:42:58,050 --> 00:43:03,110 +أي لحظة معينة لا يتجاوز 100 ألف دنار، إذا اتفقنا + +488 +00:43:03,110 --> 00:43:06,570 +على سقف 20 ألف دنار، الرصيد لا يتجاوز 20 ألف دنار، + +489 +00:43:06,570 --> 00:43:10,930 +حسب سقف المتفق عليهيلجأ الأفراد إلى هذا الحساب + +490 +00:43:10,930 --> 00:43:15,310 +كوسيلة لتخفيف تفعيل فوائد، لأنه لو أخدت صلفة بـ20 + +491 +00:43:15,310 --> 00:43:19,030 +ألف دنار مباشرة من البنك، هيحسب عليه البنك الفوائد + +492 +00:43:19,030 --> 00:43:22,530 +20 ألف مرة واحدة، لكن عايز أخدهم أيه، حسب حاجتي، + +493 +00:43:22,530 --> 00:43:25,330 +أخد اليهم ألف، بكر ألفين، تلاتة، أربعة، وبتاع اللي + +494 +00:43:25,330 --> 00:43:28,830 +بيحسب البنك الفواد عليه، على كل حركة ساحب بالتم، + +495 +00:43:28,830 --> 00:43:30,930 +مش على الرصيدة الكلية، وبتاع هذا بيكون أحيان في + +496 +00:43:30,930 --> 00:43:35,370 +مصلحة مين؟في مصلحة العميل ومتى لما يكون العميل مش + +497 +00:43:35,370 --> 00:43:39,570 +عارف تحديدًا بالضبط أو حاجة لمبلغ مش مرة واحدة + +498 +00:43:39,570 --> 00:43:46,470 +هياخد عليهش على دفعات معينة إيش + +499 +00:43:46,470 --> 00:43:48,950 +أهم العملات الرئيسية اللي بيقوم بها قسم الحسابات + +500 +00:43:48,950 --> 00:43:52,910 +التجارية؟ أولًا فتح الحسابات التجارية الدائمة + +501 +00:43:52,910 --> 00:43:57,820 +للعملاء والمدينةهنفتح حساب جارى تأكيده طبعا أنا + +502 +00:43:57,820 --> 00:43:59,860 +كعميل أنا بتوجه إلى البنك و أقول يا بنك عايز أفتح + +503 +00:43:59,860 --> 00:44:04,080 +حساب جارى، هأعطيه من البنك مجموعة مستندات، لو كنت + +504 +00:44:04,080 --> 00:44:08,600 +أنا مش فرد طبيعي، فرد معنوي، يعني شركة أو جهة + +505 +00:44:08,600 --> 00:44:12,600 +معنوية، في الحالة هذه، إيش البنك يطلب من العميل + +506 +00:44:12,600 --> 00:44:16,720 +اللي هو الشخص المعنوي، الشركة، هتفتح حساب جارى؟ + +507 +00:44:16,720 --> 00:44:19,740 +الشركة اللي بتعرفيني في مجلس إدارة، و فيها جمعية + +508 +00:44:19,740 --> 00:44:23,980 +عومية، و فيها موظفين و كذا، إيش بتطلب؟ هيطلب عقد + +509 +00:44:23,980 --> 00:44:27,270 +تأسيس الشركةإيه عقد تأسيس الشركة؟ أو العقد اللي + +510 +00:44:27,270 --> 00:44:31,710 +موجب و أسست هذه الشركة؟ اتنين، بُطلب أيش كمان + +511 +00:44:31,710 --> 00:44:35,490 +أيضًا أن هذه الشركة مسجلة في الوزارة أو الجهة + +512 +00:44:35,490 --> 00:44:38,250 +المختصة، مسجلة في الظرف الصحة، مسجلة في وزارة + +513 +00:44:38,250 --> 00:44:41,010 +الاقتصاد، مسجلة في الجهة المعنية بالتسجيل، يعني + +514 +00:44:41,010 --> 00:44:47,170 +مسجلة قانويا، بتترخيص من البلدية مثلًابدأ تفويض من + +515 +00:44:47,170 --> 00:44:50,390 +هو الشخص اللي بدي وقع نيابة عن الشركة الشركة + +516 +00:44:50,390 --> 00:44:54,050 +مجموعة أفراد طب أن الشخص المخول بيكون هناك قرار من + +517 +00:44:54,050 --> 00:44:57,090 +الهيئة العامة للمساهمين أن فلان وفلان هما هدول + +518 +00:44:57,090 --> 00:45:00,090 +مجلس الإدارة ومجلس الإدارة اختار من بينهم رئيس + +519 +00:45:00,090 --> 00:45:04,310 +والرئيس هو المفوض بالتوقيع على الشيكاتعادة في حالة + +520 +00:45:04,310 --> 00:45:08,610 +الشركات والجهات الاعتبارية بكون الواقع مش شخص واحد + +521 +00:45:08,610 --> 00:45:11,950 +لأنه على الأقل يكون واقعه كان شخصين على الأقل حتى + +522 +00:45:11,950 --> 00:45:15,690 +من عليه حتى يحقق نوع من الرقابة المزدوجة لكن لما + +523 +00:45:15,690 --> 00:45:19,510 +يكون شخص طبيعي طبعا مواقع لحاله لكن لما يكون هناك + +524 +00:45:19,510 --> 00:45:22,290 +شخصية اعتبارية لابد في هذا الحال أن يكون هناك + +525 +00:45:22,290 --> 00:45:25,570 +شخصين على الأقل هم اللي بيقوموا بتوقيع الشركات + +526 +00:45:25,570 --> 00:45:31,180 +الشخصين هذي يقول طبعا ممكن يغيبوافبيعمل البنك + +527 +00:45:31,180 --> 00:45:35,960 +اتفاق مع الشركة على أنه يكون هناك بدائل مثلا بيكون + +528 +00:45:35,960 --> 00:45:39,000 +فيه توقيعين توقيع ألف وتوقيع بانك يعني شخص لابد أن + +529 +00:45:39,000 --> 00:45:42,340 +يكون توقيعه موجود وبيحطله بديل وشخص توقيعه من درجة + +530 +00:45:42,340 --> 00:45:50,740 +تانية ويكون ليش أيضا بديل لهذا الشخص من ضمن أنشطة + +531 +00:45:50,740 --> 00:45:54,600 +قسم الحسابات التجارة أيضا قبول الإدعاء بحسابات + +532 +00:45:54,600 --> 00:45:59,430 +العملاء نقدا وبشيكات وبحولاتالادعى نقدي انا باجع + +533 +00:45:59,430 --> 00:46:02,730 +الحساب الجارى بحط مبلغ نقدي في الخزينة ممكن اوضع + +534 +00:46:02,730 --> 00:46:07,070 +ايضا خلاف نقدي اوضع ايه من خلال اوضع شيك شيك هذا + +535 +00:46:07,070 --> 00:46:11,050 +قد يكون ايه لان انا بحتاجر بقت مضاء لشخص عطانه هذا + +536 +00:46:11,050 --> 00:46:15,950 +شخص شيك فاجع بحط شيك وين في حسابي في البنك هنا هذا + +537 +00:46:15,950 --> 00:46:18,190 +الكلام هناخده في قيودات المحاسبية او المعالجات + +538 +00:46:18,190 --> 00:46:22,630 +المحاسبية كيف يتم عملية معالجة القيود المحاسبية في + +539 +00:46:22,630 --> 00:46:28,660 +حالة الادعى بشيكاتممكن حركة الحساب التجاري أيضًا + +540 +00:46:28,660 --> 00:46:31,400 +يداعي تيم على طريق حوارة حوارة واردة من الخارج + +541 +00:46:31,400 --> 00:46:36,100 +سواء من داخل البلد أو من خارج الوطن تنفيذ عمليات + +542 +00:46:36,100 --> 00:46:40,420 +السحب من الحسابات التجارية قسم الحسابات التجارية + +543 +00:46:40,420 --> 00:46:47,300 +هو الجهة المخولة بتسهيل عمليات السحب مباشرة من + +544 +00:46:47,300 --> 00:46:50,000 +حسابي الموجود طب على ما أجي أسحب مشروع قسم + +545 +00:46:50,000 --> 00:46:53,730 +الحسابات التجارية هكون وين موجود في قسم الخزينةكيف + +546 +00:46:53,730 --> 00:46:57,550 +هتعمل السحب هالدم؟ ماعيش شيك انا او باجب نفسي + +547 +00:46:57,550 --> 00:47:00,650 +بتقدم ماعنديش شيك متن اليوم فرضا ماعيش شيك بروح + +548 +00:47:00,650 --> 00:47:03,330 +على قسم الخزينة القسم الخزينة هياخد الشيك يفحصه + +549 +00:47:03,330 --> 00:47:07,130 +بشكل مبدأي من ناحية شكلية مافيش فيه كشط مافيش فيه + +550 +00:47:07,130 --> 00:47:10,370 +شطب الأرقام اللي مكتوبة بالأرقام مطابقة للحروف + +551 +00:47:10,370 --> 00:47:14,640 +التاريخ صحيح شكله مافيش فيه مشكلةفيش عليه حبر فيش + +552 +00:47:14,640 --> 00:47:17,200 +عليه أمور كده يعني بشوهه وبتاني يقبل ال bank من + +553 +00:47:17,200 --> 00:47:20,500 +ناحية الشكلية ثم يكون بفتح .. فتح الشاشة بتعرف من + +554 +00:47:20,500 --> 00:47:23,560 +خلال هذا الشريك على رقم حسابي أنا المكتوب عليه رقم + +555 +00:47:23,560 --> 00:47:28,110 +حسابيبفتح الحساب بلاقي الشاشة مبين فيها حركة + +556 +00:47:28,110 --> 00:47:30,710 +الحسابات المادية أو الداينة و ببين فيها الرصيد + +557 +00:47:30,710 --> 00:47:33,370 +بلاقي الرصيد بغطي أكبر من قيمة الشيك أصبح الشيك + +558 +00:47:33,370 --> 00:47:37,670 +قابل للصرف بنتقل لخطوة تانية خطوة مطابقة التوقيعات + +559 +00:47:37,670 --> 00:47:41,010 +أو بيسموها مضاهة التوقيع لمطابق التوقيع و بلاقي في + +560 +00:47:41,010 --> 00:47:44,150 +نموذج توقيع أساسا موجود عند البنك مطابق النموذج مع + +561 +00:47:44,150 --> 00:47:47,050 +النموذج اللي وقعته على الشيك بلاقي مظبوط يقوم قسم + +562 +00:47:47,050 --> 00:47:49,390 +الخزينة بصرف هذا الشيك + +563 +00:47:52,260 --> 00:47:55,380 +نقطة البعدة احتساب الفوائد المدينة والدائنة + +564 +00:47:55,380 --> 00:48:00,920 +والعملات على الحسابات اتفقنا ان الحسابات التجارية + +565 +00:48:00,920 --> 00:48:04,140 +الدائنة اللي هي حسابات جارونسكوت مافيش عليها فوائد + +566 +00:48:04,140 --> 00:48:06,560 +لأن دائما الحسابات التجارية مافيش عليها فوائد لكن + +567 +00:48:06,560 --> 00:48:11,360 +لو كان حسابي أنا مربوط عندكم زي حساب وديعة لأجل او + +568 +00:48:11,360 --> 00:48:14,820 +حساب توفير هنا في الحالة هذه هيتطر البنك يعطيني + +569 +00:48:14,820 --> 00:48:20,900 +فوائد هذه الفوائد بنسميها الآن هل هي فوائد مدينة + +570 +00:48:20,900 --> 00:48:24,400 +ولا دائنةأنا بتكلم من منظور البنك انتوا كبنك + +571 +00:48:24,400 --> 00:48:27,500 +جاوبوا لي مش كعميل انت البنك الان انا وديعت عندكم + +572 +00:48:27,500 --> 00:48:31,780 +وديعة على شكل حساب وديعة ثابتة مربوطة لأجل شهر + +573 +00:48:31,780 --> 00:48:36,540 +اتنين تلاتة سنة او على شكل حساب توفير او على شكل + +574 +00:48:36,540 --> 00:48:40,320 +وديعة باشعار انت البنك انتوا كبنك هتدفع فواد ولا + +575 +00:48:40,320 --> 00:48:45,100 +تقمضوا فواد هندفع فواد هندفع فواد هذه الفواد هندفع + +576 +00:48:45,100 --> 00:48:49,000 +.. ايش هنسميها مدينة مدينة بالظبط وبالتالي + +577 +00:48:54,150 --> 00:49:02,270 +الفوائد المدفوعة من قبل البنك ايش هنسميها فوائد + +578 +00:49:02,270 --> 00:49:07,770 +مدينة هذا مصطلح مش عايز ينسى الفوائد اللى بتفاحها + +579 +00:49:07,770 --> 00:49:12,190 +البنك تعتبر فوائد مدينة لإن حكم حكم ايش حكم + +580 +00:49:12,190 --> 00:49:16,570 +المصرفات بالظبط حكم حكم المصرفات و تقول بعرف + +581 +00:49:16,570 --> 00:49:21,890 +المصرفات دايما ايه في الطرف المدينطب هذه اتأتت + +582 +00:49:21,890 --> 00:49:26,610 +منين؟ منين اتولتك؟ من خلال ايه؟ ان وجود عندك جانب + +583 +00:49:26,610 --> 00:49:30,410 +التزامات ولا جانب الاصول في الميزانية؟ الحسابات + +584 +00:49:30,410 --> 00:49:34,950 +التجارية وحسابات التوفير وحسابات الودائع وحسابات + +585 +00:49:34,950 --> 00:49:38,250 +البشعار بتكون تظهر في الميزانية في جانب الاصول ولا + +586 +00:49:38,250 --> 00:49:42,630 +جانب التزامات؟ جانب التزامات أصبح جانب التزامات + +587 +00:49:42,630 --> 00:49:47,440 +وجود جانب التزامات على البلّكإيش بولّد؟ بولّد + +588 +00:49:47,440 --> 00:49:51,400 +فوائد مدينة البنك بتحملها كمصروف عليه مش كده ولا + +589 +00:49:51,400 --> 00:49:54,760 +لا هذا مصطلح عايز نحفظه الآن اسمه فوائد مدينة لأنه + +590 +00:49:54,760 --> 00:49:58,620 +شكل عنصر أساسي من أنشطة المصرفات اللي بيقوم فيها + +591 +00:49:58,620 --> 00:50:03,180 +البنك لأن البنك زمان انتوا عارفين هو تاجر أموال مش + +592 +00:50:03,180 --> 00:50:06,240 +حلاقه إنه مشتريات ومبيعات حلاقه إنه معظم الإيرادات + +593 +00:50:06,240 --> 00:50:09,580 +عبارة عن فوائد داينة وعند المصرفات الفوائد المدينة + +594 +00:50:09,580 --> 00:50:14,230 +طب البنك الآن لما يعطي تسهيلات اقتمانيةيعني بيشغّل + +595 +00:50:14,230 --> 00:50:18,550 +جانب الأصول أو جانب الخصوم في الميزانية؟ الأصول، + +596 +00:50:18,550 --> 00:50:21,130 +بيشغّل جانب الأصول، بيعطي تسهيلات تظهر في جانب + +597 +00:50:21,130 --> 00:50:24,430 +الأصول في الميزانية، هذه بتولد عنها فوائد إيش؟ + +598 +00:50:25,310 --> 00:50:28,930 +دائنة لأن البنك هيقبض المبلغ كإيراد أصبح تشغيل + +599 +00:50:28,930 --> 00:50:33,970 +جانب الأصول دائما في أي شركة أي تشغيل في جانب أصول + +600 +00:50:33,970 --> 00:50:37,610 +يسموه رأس المال العامل أي تشغيل في جانب الأصول + +601 +00:50:37,610 --> 00:50:42,110 +هتولد عنه إيراد هذا الإيراد يعتبر إيش بنسميه في + +602 +00:50:42,110 --> 00:50:47,970 +البنو فوائد دائنة يعني يعتبر إيراد يعني نقول فوائد + +603 +00:50:47,970 --> 00:50:51,010 +الدائنة + +604 +00:50:51,010 --> 00:50:52,210 +المقبوضة + +605 +00:50:54,340 --> 00:51:01,480 +من البنك تعتبر فوائد دائنة أصبح ما يخبض البنك من + +606 +00:51:01,480 --> 00:51:05,660 +فوائد يعتبر دائن و ما يدفع يعتبر فائد مدينة + +607 +00:51:08,820 --> 00:51:13,080 +الان النقطة اللى بعدها حفظ بطاقات التوقيع من ضمن + +608 +00:51:13,080 --> 00:51:15,740 +المهام الأساسية لقسم الحسابات التجارية يقوم بحفظ + +609 +00:51:15,740 --> 00:51:18,260 +بطاقات التوقيع اللى هو فيها نموذج توقيع اللى أنا + +610 +00:51:18,260 --> 00:51:21,700 +عند مفتاح الحساب فى بداية التعامل مع البنك وقعتله + +611 +00:51:21,700 --> 00:51:24,640 +على نموذج أنه هذا توقيعي وبالتالي يتزم البنك الآن + +612 +00:51:24,640 --> 00:51:30,140 +بأنه طابق توقيعي على النموذج اللى موجود حتى منعه + +613 +00:51:30,140 --> 00:51:34,500 +لعملية الصرقة أو تزيور الشيكات إعداد دفاتر الشيكات + +614 +00:51:34,500 --> 00:51:38,810 +البيضاءإيه معناه كامل دفاتر شيكات بيضاء؟ دفاتر + +615 +00:51:38,810 --> 00:51:42,070 +شيكات بيضاء لما أفتح حساب عند البنك، البنك ملزم + +616 +00:51:42,070 --> 00:51:45,890 +بأن يزودني بدفتر شيكات، مش أنا أشتغل من خلاله، + +617 +00:51:45,890 --> 00:51:49,390 +دفتر شيكات هو الأداء اللي بتتم إيه من خلاله تحريك + +618 +00:51:49,390 --> 00:51:53,410 +الحساب الجاري، دفتر شيكات عبارة عن عشر ورقات أو + +619 +00:51:53,410 --> 00:51:56,650 +فئة عشر ورقة أو فئة خمسين ورقة، تلت فئات متعرفة + +620 +00:51:56,650 --> 00:52:00,350 +عليها في البنوكيا بيعملك دفتر فئة عشر ورقات أو فئة + +621 +00:52:00,350 --> 00:52:03,810 +عشرين ورقة أو فئة خمسين ورقة طبعا الأفراد العادين + +622 +00:52:03,810 --> 00:52:06,590 +مابلزموا فئة خمسين ورقة لأن الحد تحرك حسابه قعدة + +623 +00:52:06,590 --> 00:52:09,730 +أحيان سنة معاه فبياخد فئة العشرين ورقة أو فئة + +624 +00:52:09,730 --> 00:52:12,770 +العشر ورقات الشركات دائما بتاخد فئة الخمسين ورقة + +625 +00:52:12,770 --> 00:52:17,530 +وممكن تطلب دفتر او اتنين او تلاتة او اكثر تسمى + +626 +00:52:17,530 --> 00:52:23,290 +بيضاء ليه لأنه عبارة عن نموذج مطبوعمش مكتوب عليه، + +627 +00:52:23,290 --> 00:52:25,730 +مكتوب عليه هو طبعا كنموذج ادفعه لأمر كذا، لكن + +628 +00:52:25,730 --> 00:52:28,730 +الفراغات الموجودة في هذا الشيء غير معبيه فاضية، + +629 +00:52:28,730 --> 00:52:33,090 +مين هيعبيها؟ مين؟ العميل، العميل، خديك ده من + +630 +00:52:33,090 --> 00:52:38,250 +تلبنك، اللي هيعبيها العميل الموضوع + +631 +00:52:38,250 --> 00:52:42,810 +اللي بعده قعداتك و شفات الأخطار المصرفية أيه معناه + +632 +00:52:42,810 --> 00:52:45,650 +كلمة الأخطار المصرفية؟ العمل المصرفي في أخطر و مش + +633 +00:52:45,650 --> 00:52:50,400 +في أخطر؟ هتقول أيش أخطر العمل المصرفي؟إيش معنى + +634 +00:52:50,400 --> 00:52:53,560 +الخطر دي؟ يعني إيش المخاطر اللي ممكن يتعرض إليها + +635 +00:52:53,560 --> 00:52:56,820 +العمل المصرفي؟ إيش مخاطر ممكن تتعرض إليها العمل + +636 +00:52:56,820 --> 00:53:02,300 +المصرفي؟ مخاطر كتيرة، إيش؟ نقص السيولة، طيب، إيش + +637 +00:53:02,300 --> 00:53:10,380 +كمان؟ في مخاطر الإتمان، صح ولا لا؟ إيش مخاطر + +638 +00:53:10,380 --> 00:53:13,080 +الإتمان؟ وظيفة الأساسية التانية من نشاط الbank + +639 +00:53:14,120 --> 00:53:17,400 +مخاطر الإتمان أن البنك الأن أعطى إتمان للآخرين، + +640 +00:53:17,400 --> 00:53:21,980 +أعطى إيش الإتمان اللي نحنا؟ قروض، سُلف، كنبيلات + +641 +00:53:21,980 --> 00:53:26,840 +وحساب أجاري، مدينة إيش الخطر؟ يكمن في عدم قدرة + +642 +00:53:26,840 --> 00:53:31,180 +الطرف الآخر اللي اتحصل على الإتمان على إيه؟ على + +643 +00:53:31,180 --> 00:53:35,440 +سداده أو عدم قدرة البنك على استرداد أمواله اللي + +644 +00:53:35,440 --> 00:53:38,140 +منحها على شكل الإتمان أصبح خاطر الإتمان من الأخطر + +645 +00:53:38,140 --> 00:53:40,820 +الرئيسية التي تواجه البنك إيش كمان تاني؟ + +646 +00:53:47,310 --> 00:53:50,210 +فروقات العملة يعني .. ايه فروقات العملة؟ كده + +647 +00:53:50,210 --> 00:53:54,470 +النظرات يعني .. يعني هو الآن .. هو الآن اتذبط في + +648 +00:53:54,470 --> 00:53:58,650 +أسعار الصرف ارتفاع و هبوط هذا ارتفاع العملة و + +649 +00:53:58,650 --> 00:54:00,790 +اتذبط في أسعار الصرف و أسعار الهبوط ممكن البنك + +650 +00:54:00,790 --> 00:54:05,030 +يتغلب عليها بالطريقة التالية لما البنك يقبل ودائع + +651 +00:54:05,030 --> 00:54:10,490 +بعدة عملات دولار شيكل دينار فرضالابد أن يقوم + +652 +00:54:10,490 --> 00:54:14,890 +بالإقراض بشكل متوازن يعني مايجيش على الشيكل مثلا + +653 +00:54:14,890 --> 00:54:17,450 +عنده اقول مثلا عشرة مليون شيكل يروح يقرض مثلا + +654 +00:54:17,450 --> 00:54:19,710 +عشرين مليون شيكل طب يقول لهم من وين يجيبوا لهم + +655 +00:54:19,710 --> 00:54:23,130 +ويبدلوا العملة في الحالة دى او عنده مثلا يقول + +656 +00:54:23,130 --> 00:54:25,890 +خمسين مليون دينار يروح يقرض مثلا ميت مليون دينار + +657 +00:54:25,890 --> 00:54:29,030 +من وين اقرضوا من الزيادة الخمسين قاموا تبدلوا على + +658 +00:54:29,030 --> 00:54:33,410 +حساب عملات تانية بدلها هنا بصير المشكلة ايش فرقات + +659 +00:54:33,410 --> 00:54:38,010 +العملة فيجب على البنك اي واقم ويعمل عملية انسجام + +660 +00:54:38,010 --> 00:54:43,180 +تناسبما بين مصادر الموارد حسب عملتها وبين استخدام + +661 +00:54:43,180 --> 00:54:47,620 +هذه الموارد حسب العملة لكن يجوز يكون فيه نوع من + +662 +00:54:47,620 --> 00:54:51,580 +عدم التوازن 100% ممكن يحصل 10% زيادة أو نقص مقبولة + +663 +00:54:51,580 --> 00:54:55,540 +لكن لو زاد عن هذا الحد دخل في عنصر مخاطرة اللي تقل + +664 +00:54:55,540 --> 00:55:00,280 +بقى أسعار الصرف العملات في مخاطر تانية مخاطر + +665 +00:55:00,280 --> 00:55:05,760 +التشغيل إذا إيش مخاطر التشغيل؟ مستثمار هو الإتمان + +666 +00:55:05,760 --> 00:55:09,550 +يعني مخاطر التشغيلأولًا، مخاطر التلاعب في + +667 +00:55:09,550 --> 00:55:15,630 +الحسابات، مخاطر عدم وجود نظام رقابة داخلية قوي، + +668 +00:55:15,630 --> 00:55:18,130 +وبتالي أدى إلى التلاعب، وبتالي حدث عملات اقتلاس + +669 +00:55:18,130 --> 00:55:22,430 +كتيرة أو تلاعب في الحسابات، خطر اختراق الأنظمة، + +670 +00:55:22,430 --> 00:55:28,710 +وسحب أموال من هذا الـBank بطريقة غير مشروعة، مخاطر + +671 +00:55:28,710 --> 00:55:31,110 +تشغيل كتير جدًا، يعني مخاطر تشغيل إلى علاقة + +672 +00:55:31,110 --> 00:55:34,670 +بالأفراد، إلى علاقة بالنظام الداخلي للـBank نفسه، + +673 +00:55:34,670 --> 00:55:38,390 +غير سليم،العلاقة بضعف نظام الرقابة الداخلية، + +674 +00:55:38,390 --> 00:55:42,230 +العلاقة بإدارة الـ Bank، كل هذه الأمور تسمى مخاطر + +675 +00:55:42,230 --> 00:55:44,810 +التشغيل، يعني مخاطر العمل اللي يقوم الـ Bank + +676 +00:55:44,810 --> 00:55:48,910 +بتشغيلها بالنسبالي. مخاطر التالتة، يسمونها مخاطر + +677 +00:55:48,910 --> 00:55:55,210 +السوق، مخاطر السوق، اللي هي التقلبات التي تأتي من + +678 +00:55:55,210 --> 00:56:00,050 +عمليات ارتفاع أسعار الفوائد والخفاضة، اليوم أنا + +679 +00:56:00,050 --> 00:56:06,080 +عندي قرض، أخدت وديعة من شخص معين، بشكل بسيط،بدفع + +680 +00:56:06,080 --> 00:56:08,980 +عنها فائدة انتوا كبنك تدفع عنها فائدة مثلا قول 5% + +681 +00:56:08,980 --> 00:56:15,360 +عادة هذا المبلغ اللى حصل عليه البنك ودفع عليه + +682 +00:56:15,360 --> 00:56:19,420 +الفائدة ممكن ايه؟ هيريخرضه المبلغ هيخرضه بكام معدى + +683 +00:56:19,420 --> 00:56:23,200 +الفائدة أعلى ليش أعلى؟ لأنه مشان هو الفرق بين + +684 +00:56:23,200 --> 00:56:26,120 +الفائدة و المدينة و الدائنة هو يعتبر ايه؟ هو يعتبر + +685 +00:56:26,120 --> 00:56:30,480 +إيرادتها على البنك ارتفعت أسعار الفوائد أو انخفضت + +686 +00:56:30,480 --> 00:56:35,610 +أسعار الفوائد وكان أجالالمبالغ اللي أخدها البنك + +687 +00:56:35,610 --> 00:56:40,830 +أكتر أو أقل من أجال الإقراض هنا معناه زي ذلك البنك + +688 +00:56:40,830 --> 00:56:44,950 +لو كنا نتزم بسعر فائدة أعلى يتفحل العميل مقابل حصل + +689 +00:56:44,950 --> 00:56:48,410 +على سعر فائدة أقل من وين؟ من العملاء الأخرين + +690 +00:56:48,410 --> 00:56:51,690 +وبتالي هنا هذا المخاطر يسمى مخاطر السوق بسبب وجود + +691 +00:56:51,690 --> 00:56:54,550 +اختلالات في السوق، ارتفاع أسعار الفوائد، ارتفاع + +692 +00:56:54,550 --> 00:56:58,150 +أسعار الصرف أو أي ما شبه ذلك من عمليات الخارجية + +693 +00:57:01,150 --> 00:57:04,250 +الآن في مخاطر تانية المقلة مخاطر الاعتمال اللى + +694 +00:57:04,250 --> 00:57:08,330 +حكينا عنها فى البداية كيف البنك الآن بيحاول يحجم + +695 +00:57:08,330 --> 00:57:12,150 +مخاطر الاعتمال أنا عميل من عملاء ال بنك وإلى السجل + +696 +00:57:12,150 --> 00:57:14,990 +التاريخى مع البنك اشتغلت مع البنك حوالى تلت سنوات + +697 +00:57:14,990 --> 00:57:19,510 +وجميع حساباتى تسجل دائما حركات دائنة ماعدا حركات + +698 +00:57:19,510 --> 00:57:23,690 +مدينة بسيطة وبتالى لدي عند البنك رصيد كبير أصبح + +699 +00:57:23,690 --> 00:57:28,050 +البنك الآن لو أطلب منه سلفة أو قرضإيش المحددات + +700 +00:57:28,050 --> 00:57:30,190 +اللي بيخلّي البنك الآن يقولّي و الله بعطيك سنفة و + +701 +00:57:30,190 --> 00:57:32,590 +قرض و إيش حجم المخاطر اللي ممكن يتحملها أنا عايز + +702 +00:57:32,590 --> 00:57:36,190 +قرض 100 ألف دينار طب أنا لأ عميل صغير ولا عميل + +703 +00:57:36,190 --> 00:57:40,590 +كبير مين بيحدد المسألة هذه؟ بيرجع البنك لكشف حسابي + +704 +00:57:40,590 --> 00:57:45,230 +تعامله معاه أنا هل دائما قبل ثقة رصيد حسابي عند + +705 +00:57:45,230 --> 00:57:49,290 +البنك دائما يسجل حركات عالية دائمة؟ رصيد دائما + +706 +00:57:49,290 --> 00:57:53,330 +موجود؟ هل عند الشركات مرتجعة؟ هل عند مشاكل في + +707 +00:57:53,330 --> 00:57:57,470 +القضاء؟ هل عند دعاوى قضائي مرفوعة عليها؟دائما حركة + +708 +00:57:57,470 --> 00:58:00,690 +حسابي نشطة كل هذا الامور بيعطي البنك طمأنين على + +709 +00:58:00,690 --> 00:58:05,130 +أنه يعطيني هذا القرطة لكن في مخاطر تانية مخاطر قد + +710 +00:58:05,130 --> 00:58:09,790 +يكون أنا نسجت علاقة مع البنك لفترة طويلة لهدف معين + +711 +00:58:09,790 --> 00:58:13,490 +سنة سنتين تلاتة مشان ايش ناوي ايه اعمل ايه هدف + +712 +00:58:13,490 --> 00:58:18,070 +معين في المستقبل فبروح ايه؟ بكون فتحت حساب في بنك + +713 +00:58:18,070 --> 00:58:21,670 +تاني و فتحت حساب في بنك تالت و بوضع فيه مبالغ و + +714 +00:58:21,670 --> 00:58:24,330 +باخد منه مبالغ هناك و أنكرت على البنك الفلسطين + +715 +00:58:24,330 --> 00:58:27,900 +مثلا انقل حساب في البنك التانيفإيش المفروض أن + +716 +00:58:27,900 --> 00:58:29,980 +انتوا قبل ما تعطوني التثيير الإثماني هذا المفروض + +717 +00:58:29,980 --> 00:58:34,540 +تبعته خطاب للبنك المركزي البنك المركزي عنده إدارة + +718 +00:58:34,540 --> 00:58:39,940 +اسمها إدارة المخاطر إيش إدارة المخاطر؟ هذا الإدارة + +719 +00:58:39,940 --> 00:58:44,740 +فيها حوالي عدد موظفين كل عميل من عملاء البنك في + +720 +00:58:44,740 --> 00:58:51,060 +فلسطين أي بنك في فلسطين عنده حركة إدعات عالية أو + +721 +00:58:51,060 --> 00:58:57,400 +حركة قروض كتيرة مبالغ هتزيد عن عشر تلاف دولارله + +722 +00:58:57,400 --> 00:59:01,680 +سجل مخاطر موجود في البنك المدكسي، مش سجل بس + +723 +00:59:01,680 --> 00:59:04,260 +مشانعنا نحصر الناس و نحاول نراقبهم و نتابعهم، لأ + +724 +00:59:04,260 --> 00:59:08,900 +مش هذا المقصود، هو سجل سري مشان نعرف عميل هذا أخد + +725 +00:59:08,900 --> 00:59:12,760 +فلوس من وين، فقد أكون أنا عميل أخدت قرض من بنك + +726 +00:59:12,760 --> 00:59:16,180 +القدس و أخدت قرض من بنك التجاري، طب بنك فلسطين + +727 +00:59:16,180 --> 00:59:19,670 +مابعرفش، لأن أنكرت عليه هذه العلاقة أناهذه + +728 +00:59:19,670 --> 00:59:22,530 +المعلومات ملزمة هذه البنوك أن تزوّد سلطة النقد أو + +729 +00:59:22,530 --> 00:59:25,890 +البنك المركزي بهذه المعلومات وإذا خالفه أي بنك + +730 +00:59:25,890 --> 00:59:29,990 +بخالف هذه التعليمات هتعرض لعقوبات شديدة وابتدالي + +731 +00:59:29,990 --> 00:59:32,050 +الآن لما أنا أجعل بنك فلسطين أقول يا بنك فلسطين + +732 +00:59:32,050 --> 00:59:34,910 +عايز أخد سلفة مائة ألف بنك فلسطين ماعرفش إيش علاقة + +733 +00:59:34,910 --> 00:59:37,650 +مع البنك التاني أصبح يعمل إيه؟ هيتصل بالبنك + +734 +00:59:37,650 --> 00:59:42,340 +المركزيهيبعتله خطاب يقوله في عميل فلان فلان حسابه + +735 +00:59:42,340 --> 00:59:47,120 +رقم كذا وهذه حركة حساباته طلب مننا ياخد قرد تسيلة + +736 +00:59:47,120 --> 00:59:50,080 +8 بقيمة 8000 دنار اعطونا البيانات اللي عندكم يا + +737 +00:59:50,080 --> 00:59:53,860 +بنك مركزي ال بنك مركزي مباشرة أول ما تصل عنده هذا + +738 +00:59:53,860 --> 00:59:57,620 +الخطاب يقوم بيعطاء العميل هذا رقم سريالرقم السري + +739 +00:59:57,620 --> 01:00:00,020 +مابي أعطاهش من عند موظف Computerized كده Computer + +740 +01:00:00,020 --> 01:00:03,080 +رقم سري بيصير Y على خمسة على زد على كذا عدة رقم + +741 +01:00:03,080 --> 01:00:05,520 +سري مش معروف من هو ليش؟ مش هنصيب التخاطب بين البنك + +742 +01:00:05,520 --> 01:00:08,360 +وبين العميل عبر هذا الرقم السري مش هنكشف إيش من هو + +743 +01:00:08,360 --> 01:00:12,420 +هذا العميل مش هنحافظ على السرية المصرفية فالبنك + +744 +01:00:12,420 --> 01:00:17,000 +المركزي بوافي البنك الفلسطيني بالمعلومات أصبح الآن + +745 +01:00:17,000 --> 01:00:19,140 +البنك الفلسطيني هيتفاجأ بمعلومات جديدة ماكانش + +746 +01:00:19,140 --> 01:00:22,500 +عارفها مش كده ولا لأ أصبح أن هذه مكتموه الأخطار + +747 +01:00:22,500 --> 01:00:27,210 +المصرفية البنك الفلسطيني أمامي عنده قأنا طالب منكم + +748 +01:00:27,210 --> 01:00:30,030 +100 ألف وعندكم معلومات أنا ماعرفش إيش وصلكم + +749 +01:00:30,030 --> 01:00:33,630 +معلومات بس أنا شاكك إنه في حاجة معينة وبتالي أنا + +750 +01:00:33,630 --> 01:00:36,590 +واخد قرض من بنك التجاري 50 ألف عامل خاص من + +751 +01:00:36,590 --> 01:00:40,070 +كومبيوتر وما سددش إحسابي سالب عندي قضايا موجودة + +752 +01:00:40,070 --> 01:00:43,350 +وبتالي بنك فلسطين الآن أصبح عنده قاعدة معلومات + +753 +01:00:43,350 --> 01:00:46,390 +كاملة عن حركة حساباتي مع البنوك التانية في الجهاز + +754 +01:00:46,390 --> 01:00:51,250 +المصرفي ما التصرف في هذه الحالة؟ بنك فلسطين عليها + +755 +01:00:51,250 --> 01:00:55,930 +ليتاخد القرار اللازمهو في الخطوة الأولى بيعطيني + +756 +01:00:55,930 --> 01:00:58,850 +لأن حركة حسابي عنده جيدة لكن في الخطوة التانية + +757 +01:00:58,850 --> 01:01:03,870 +بدأت معلوماتي تهتز تتغير أصبحوا صاحب القرار البنك + +758 +01:01:03,870 --> 01:01:08,850 +المركزي يا أخواتي لا يتدخل في القرار يقول هذه + +759 +01:01:08,850 --> 01:01:12,670 +المعلومات خد قررك أنت بشكل مناسبوالله أعطاني + +760 +01:01:12,670 --> 01:01:16,890 +السلفة بنك فلسطين ونجحت هذه السلفة سدتها أنا خلاص + +761 +01:01:16,890 --> 01:01:21,290 +اللي اتغطت عوامل الفشل لكن لو أعطاني بنك فلسطين + +762 +01:01:21,290 --> 01:01:25,210 +السلفة و تبين أنه اتعثرت سداد هذه السلفة فيه أو + +763 +01:01:25,210 --> 01:01:29,030 +قرض في طريق لاحق هيحسب للبنك المركزي هو اللي قلتلك + +764 +01:01:30,000 --> 01:01:34,460 +من أعطيتك قاعدة معلومات أن هذا العميل 1,2,3,4 وضعه + +765 +01:01:34,460 --> 01:01:37,540 +كيف تقدم على عطاء السول فهذه وبالتالي هنا يحاسب + +766 +01:01:37,540 --> 01:01:41,640 +البنك فلسطين فرضا على أي قصور أو مخالفات قد + +767 +01:01:41,640 --> 01:01:45,200 +يرتكبها سواء أدى إلى فصل المدير معاقبته تقريمه كل + +768 +01:01:45,200 --> 01:01:49,150 +ما يتعلق بهذه العقوبات المصروعة في القانونهذا + +769 +01:01:49,150 --> 01:01:52,890 +بيسموه إيش؟ الأخطار المصرفية، يعني إيش حجم الأعمال + +770 +01:01:52,890 --> 01:01:57,830 +والحسابات المكشوفة والقروض والسلفيات التي قد تكون + +771 +01:01:57,830 --> 01:02:00,910 +عرضة إلى المخاطر، بيسموه كشف الأخطار المصرفية. + +772 +01:02:02,990 --> 01:02:05,970 +إعداد كشفية الحسابات التجارية ورسالة للعملاء طبعا + +773 +01:02:05,970 --> 01:02:08,910 +من ضمن أنشطة البنك أن يقوم في نهاية كل فترة زمنية + +774 +01:02:09,640 --> 01:02:13,740 +شهر تقريبا بإنه يطلع كشف لحساب العميل ويزود فيه + +775 +01:02:13,740 --> 01:02:17,340 +العميل نفسه طبعا بوجود النت العملية أصبحت متاحة + +776 +01:02:17,340 --> 01:02:21,320 +للجميع يستطيع الواحد مباشرة عن خط Online يطلب كشف + +777 +01:02:21,320 --> 01:02:24,400 +حساب ويعرف حسابه باتفاق بين العميل وبين البنك + +778 +01:02:24,400 --> 01:02:28,280 +إعداد وتنفيذ العملية المحاسبية المتعلقة بنشاط + +779 +01:02:28,280 --> 01:02:33,140 +القسيم طبعا إجراءات فتح الحسابات الجارية معروفة + +780 +01:02:33,140 --> 01:02:37,050 +بنعب نموذجنقدّم المستندات المطلوبة، سواء كانش فرد + +781 +01:02:37,050 --> 01:02:40,590 +عادي أو شركة، ثم نقوم بعد ذلك بعمل القيود + +782 +01:02:40,590 --> 01:02:43,890 +المحاسبية. إيش المجموعات الدفترية اللي ممسوقة في + +783 +01:02:43,890 --> 01:02:48,090 +قسم الحسابات التجارية؟ عندك اليومية المساعدة + +784 +01:02:48,090 --> 01:02:50,830 +للحسابات التجارية، هذا داخل القسم الممسوقة، مش + +785 +01:02:50,830 --> 01:02:55,570 +محاسب مركزياً. يسجل في هذه اليومية كافة العمليات + +786 +01:02:55,570 --> 01:02:58,850 +المتعلقة بحركة الحسابات التجارية، سواء كانت إدعات + +787 +01:02:58,850 --> 01:03:02,550 +أو كانت على شكل مسحوبات، وترحل تفاصيل هذه العمليات + +788 +01:03:02,550 --> 01:03:08,240 +إلى دفطر الأستاذ المساعد التحليلي.يعني .. صورة أنا + +789 +01:03:08,240 --> 01:03:11,160 +إنتوا بنك فلسطين تتعاملوا مع عملاء كتير، تتعاملوا + +790 +01:03:11,160 --> 01:03:15,320 +مع مثلا حوالي 100 ألف واحد، طب أحنا المفروض أن + +791 +01:03:15,320 --> 01:03:18,020 +أنتوا كبنك فلسطين يتعرفوا و تتعرفوا رصيد أي شخص + +792 +01:03:18,020 --> 01:03:21,380 +موجود، هل المحاسبة المركزية معنية تتعامل مع + +793 +01:03:21,380 --> 01:03:24,420 +الأفراد و تتعرف كل واحد كم رصيده؟ لأ، هذا الكلام + +794 +01:03:24,420 --> 01:03:28,090 +لا يظهر إلا في قسم الحسابات التجاريةعندكم يوميا + +795 +01:03:28,090 --> 01:03:32,150 +مساعدة ثم عندكم حاجة اسمها دفتر أستاذ مساعد تحليلي + +796 +01:03:32,150 --> 01:03:35,630 +ايش مساعد تحليلي؟ مساعد و تحليلي مساعد بتعرفين + +797 +01:03:35,630 --> 01:03:38,570 +أستاذ عام وفيه أستاذ مساعد و الآن هنعرف حاجة اسمه + +798 +01:03:38,570 --> 01:03:43,490 +أستاذ مساعد تحليلي أستاذ العام يبقى يعطيك رقم واحد + +799 +01:03:43,490 --> 01:03:46,310 +ولكن كم هو رصيدة حسبة تجارة في كل البنك؟ هنقول + +800 +01:03:46,310 --> 01:03:52,920 +مثلا 100 مليون رقم واحد أستاذ مساعدبقول والله فئة + +801 +01:03:52,920 --> 01:03:57,800 +التجار 20 مليون، فئة الموظفين 5 مليون، فئة القطاع + +802 +01:03:57,800 --> 01:04:00,400 +الخاص كذا، يعني بيعطيك على مستوى إيه؟ فئات أو + +803 +01:04:00,400 --> 01:04:05,240 +قطعات محددة. أستاذ المساعد التحليلي بيعطيك رصيد كل + +804 +01:04:05,240 --> 01:04:09,280 +شخص، هذا رصيد وكذا، هذا رصيد وكذا، وبتالي هذا اللي + +805 +01:04:09,280 --> 01:04:12,380 +كنت تاخدوه في مبادئ محاسبة اللي كنا نسميه إيه؟ كشف + +806 +01:04:12,380 --> 01:04:15,800 +حساب البنك. لما أنت كنت شركةو بالنسبة لفقودات + +807 +01:04:15,800 --> 01:04:19,560 +المحاسبية كنت تطلب من البنك أن يكشف حسابك لكي + +808 +01:04:19,560 --> 01:04:22,080 +تعملوا مطابقة بين رصيد الدفتر اللي عندك و الرصيد + +809 +01:04:22,080 --> 01:04:24,280 +اللي بيجي من وين لكي نكشف حسابك اللي بيسمونه + +810 +01:04:24,280 --> 01:04:27,360 +مذاكرة التسوية مش هاتورة لا .. مذاكرة التسوية كانت + +811 +01:04:27,360 --> 01:04:32,340 +تتم مطابقة في كل شيء .. ايه أما .. رصيد .. رصيد + +812 +01:04:32,340 --> 01:04:37,350 +المصرف في سجلات الشارعمنطبقه على ايه؟ على كشف + +813 +01:04:37,350 --> 01:04:40,970 +الوارد من حسابك هذا ماسميه كشف حساب الأستاذ + +814 +01:04:40,970 --> 01:04:47,730 +المساعد التحليلي اللي بيعطيك رصيدك ايه؟ + +815 +01:04:47,730 --> 01:04:53,870 +اللي بيبني فيه حركات مدينة و حركات الدنيا كفاية؟ + +816 +01:04:53,870 --> 01:05:00,010 +طيب خطر نبدأ ان شاء الله ناخد القيود المحاسبية لكل + +817 +01:05:00,010 --> 01:05:00,470 +عمليات + diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/Hr-6HoyLS-k.srt b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/Hr-6HoyLS-k.srt new file mode 100644 index 0000000000000000000000000000000000000000..83b17b054124c08c9197befa0dc144d448070e9d --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/Hr-6HoyLS-k.srt @@ -0,0 +1,3419 @@ +1 +00:00:10,800 --> 00:00:16,200 +بسم الله الرحمن الرحيم نبدأ محاضرتنا هذا اليوم + +2 +00:00:16,200 --> 00:00:21,400 +استكمالا لموضوع قسم الاعتمادات المستندية في البنك + +3 +00:00:21,400 --> 00:00:29,260 +شرحنا في المحاضرة الماضية الأنواع أو المصطلحات التي + +4 +00:00:29,260 --> 00:00:33,280 +تواجه العميل + +5 +00:00:33,280 --> 00:00:38,880 +أو موظف البنك في تعريف الاعتمادات المستندية وما هي + +6 +00:00:38,880 --> 00:00:42,160 +المختصارات + +7 +00:00:42,160 --> 00:00:46,880 +التي يمكن استخدامها في هذا السياق بحيث يستطيع أي + +8 +00:00:46,880 --> 00:00:47,960 +موظف في البنك + +9 +00:00:50,510 --> 00:00:55,750 +أن يتعرف ويعرف عميله بكل مصطلح ورد في موضوع + +10 +00:00:55,750 --> 00:01:00,930 +الاعتمادات المستندية الآن ننتقل إلى نقطة جديدة وهي + +11 +00:01:00,930 --> 00:01:06,430 +ما هي المستندات المطلوبة للاعتمادات المستندية طبعا + +12 +00:01:06,430 --> 00:01:10,610 +قضية المستندات قضية القضية كبيرة جدا وتحتاج إلى + +13 +00:01:10,610 --> 00:01:14,070 +وقت وتحتاج إلى جهد في تجميحها من قبل العميل الذي + +14 +00:01:14,070 --> 00:01:17,580 +يرغب في فتح الاعتماد المستندي ولكن احنا هنحاول الآن + +15 +00:01:17,580 --> 00:01:21,320 +في هذه المحاضرة نأخذ أهم من مستندات ضرورية التي لا + +16 +00:01:21,320 --> 00:01:24,240 +يمكن استغناء عنها سواء عند فتح الاعتماد المستندي + +17 +00:01:24,240 --> 00:01:29,080 +أو عند تنفيذ الاعتماد أو عند وصول البضاعة أولا + +18 +00:01:29,080 --> 00:01:33,200 +اتفقنا أنه في حاجة بيسموها فاتورة مبدئية نسمونها + +19 +00:01:33,200 --> 00:01:37,500 +Proforma هذه Proforma هي عبارة عن الاتفاق اللي + +20 +00:01:37,500 --> 00:01:42,900 +يتم على أساسه بين العميل وبين الشخص المصدر على + +21 +00:01:42,900 --> 00:01:48,220 +قيمة البضاعة التي سيتم شحنها ووصفها وطريقة + +22 +00:01:48,890 --> 00:01:52,090 +التحديد التكلفة وكل ما يتعلق بأسعار الوحدة و + +23 +00:01:52,090 --> 00:01:54,790 +التكلفة الإجمالية هذه الفاتورة المبدئية هي الفاتورة + +24 +00:01:54,790 --> 00:01:56,850 +اللي على أساسها بتفتح الاعتماد اللي هو قيمة + +25 +00:01:56,850 --> 00:01:59,370 +المبدئية لهذا الاعتماد لكن بتعرف قيمة الاعتماد + +26 +00:01:59,370 --> 00:02:02,330 +ممكن تكون أقل أو أقل أو أصغر في حدود مثلا مبالغ + +27 +00:02:02,330 --> 00:02:09,490 +متفق عليها ضمن المستندات المطلوبة أيضا فاتورة + +28 +00:02:09,490 --> 00:02:18,700 +الشحن فاتورة الشحن اللي هو المستند اللي بيثبت أن + +29 +00:02:18,700 --> 00:02:24,740 +البضاعة نُقلت من بلد المصدر إلى المستورد ولكن + +30 +00:02:24,740 --> 00:02:27,920 +المستورد بتعرف بناتنا مسافة طويلة فهنا في هذه + +31 +00:02:27,920 --> 00:02:31,980 +الحالة مستند الشحن اللي يطلق عليه سمبوليسة الشحن + +32 +00:02:31,980 --> 00:02:37,960 +من أهم المستندات المطلوبة لأن هذا المستند هو عبارة + +33 +00:02:37,960 --> 00:02:44,230 +عن مستند ناقل للملكية ينقل ملكية البضاعة منذ + +34 +00:02:44,230 --> 00:02:48,870 +المصدر إلى الشركة الناقلة ولكن يبقى هذه الملكية من + +35 +00:02:48,870 --> 00:02:52,990 +قيم مؤقتة إلى أن تصل البضاعة إلى موانئ المستورد + +36 +00:02:52,990 --> 00:02:56,090 +المستند + +37 +00:02:56,090 --> 00:03:01,250 +اللاحقة اللي هي وثيقة تأمين تاع البضاعة وثيقة تأمين + +38 +00:03:01,250 --> 00:03:03,550 +تاع البضاعة اللي هي وثيقة التأمين اللي بتتم + +39 +00:03:03,550 --> 00:03:05,730 +إصدارها + +40 +00:03:06,720 --> 00:03:11,940 +عند التعاقد على فتح الاعتماد المستندي باعتبار هذه + +41 +00:03:11,940 --> 00:03:16,940 +الوثيقة مهمة جدا للتأمين على المخاطر التي تواجه + +42 +00:03:16,940 --> 00:03:20,900 +عملية نقل البضاعة من بلد المصدر إلى بلد المستورد + +43 +00:03:20,900 --> 00:03:25,280 +وهذه المخاطر سواء كانت مخاطر متعلقة بعملية النقل + +44 +00:03:25,280 --> 00:03:28,760 +في حد ذاتها، مخاطر التحميل، مخاطر التنزيل، مخاطر + +45 +00:03:28,760 --> 00:03:31,700 +فقدان البضاعة، تعرض السفينة لمشاكل معينة في + +46 +00:03:31,700 --> 00:03:35,180 +الطريق، تلف البضاعة، فقدان البضاعة، كل هذا الورق + +47 +00:03:35,180 --> 00:03:39,420 +تغطيها وثيقة التأمين ضمن المستندات المطلوبة أيضًا + +48 +00:03:39,420 --> 00:03:43,460 +شهادة منشأ، يعني جنسية البضاعة، البضاعة هذه أين تم + +49 +00:03:43,460 --> 00:03:46,700 +تصنيعها؟ يعني أحيانا بيلاقي تكت صغير كده موجود على + +50 +00:03:46,700 --> 00:03:49,220 +البضاعة والله made in Turkey يا مدر، قد يكون أساسا + +51 +00:03:49,220 --> 00:03:52,720 +made in الصين، و بتعرف أسعار البلاد و أسعار كذا + +52 +00:03:52,720 --> 00:03:55,900 +بتعطي جودة و بتعطي مدلول معين للمستهلك أن هذا + +53 +00:03:55,900 --> 00:04:00,350 +البضاعة أفضل من البضاعة الثانية فهنا لما تمشح البضاعة + +54 +00:04:00,350 --> 00:04:03,690 +لابد من الحصول على شهادة أن هذه البضاعة فعلا نشأت + +55 +00:04:03,690 --> 00:04:06,250 +في البلد المتفق عليه يعني مثلا واحد مستورد اتفق + +56 +00:04:06,250 --> 00:04:09,690 +بقى مصدر على أن البضاعة تكون بضاعة تركية اللي هي + +57 +00:04:09,690 --> 00:04:12,590 +made in Turkey لكن هي أساسا مويدة من الصين كيف + +58 +00:04:12,590 --> 00:04:15,610 +بيعملوا هذا؟ بيحطوها في الصين و بيكتبوا عليها + +59 +00:04:15,610 --> 00:04:17,950 +made in Turkey هي في الصين المصنعة و أجت على تركيا + +60 +00:04:17,950 --> 00:04:20,030 +و فرقت في تركيا و بعدين حاولت شحنها مرة تانية + +61 +00:04:20,030 --> 00:04:24,730 +عملية إهمال من؟ من جهات الدولية أو جهات التفتيش وجهات + +62 +00:04:24,730 --> 00:04:27,670 +الرقابة على أن هذا بضاعة فعلا هي بضاعة إيش تركية + +63 +00:04:27,670 --> 00:04:30,910 +فهنا في هذه الحالة يجب على المصدر أن يحصل على + +64 +00:04:30,910 --> 00:04:34,670 +شهادة من جهات مختصة في البلد أن هذه البضاعة فعلا + +65 +00:04:34,670 --> 00:04:38,270 +تم تجهيزها و تم إعدادها و تم عملها كل إيه في البلد + +66 +00:04:38,270 --> 00:04:42,240 +المنشأ ليه بيسموها شهادة جنسية البضاعة نفسها شهادة + +67 +00:04:42,240 --> 00:04:47,160 +صحية للسلع الغذائية لما تكون موضوع المواد المطلوب + +68 +00:04:47,160 --> 00:04:50,820 +استرادها عبارة عن سلع غذائية صالحة للاستهلاك الآدمي + +69 +00:04:50,820 --> 00:04:54,100 +لابد من حصول على شهادة صحية من قبل وزارة الصحة أو + +70 +00:04:54,100 --> 00:04:57,920 +الجهة المختصة أن هذه البضاعة فعلا إيه صالحة + +71 +00:04:57,920 --> 00:05:01,940 +للاستهلاك الآدمي ما تجيبش بضاعة أساسا لجهة لا تصلح + +72 +00:05:01,940 --> 00:05:05,520 +مثلا تصلح لحيوانات بعيد عن السامعين وقد تكون هذه + +73 +00:05:05,520 --> 00:05:08,460 +البضاعة أساسا فيها غش و فيها قنطوية على أمور معينة + +74 +00:05:08,460 --> 00:05:11,360 +فلابد من الحصول على شهادة تثبت أن هذه البضاعة فعلا + +75 +00:05:11,360 --> 00:05:15,040 +سارية المفروض صلاحيتها و أنا صالحة للاستهلاك الآدمي + +76 +00:05:16,250 --> 00:05:19,250 +هناك شهادة ثانية بسمها شهادة الوزن بتاع البضاعة + +77 +00:05:19,250 --> 00:05:22,350 +وإيش مواصفات البضاعة والوزن والكميات المتعلقة + +78 +00:05:22,350 --> 00:05:25,490 +بيها. احنا طبعا بعد الشرح الطويل هذا إن شاء الله + +79 +00:05:25,490 --> 00:05:28,410 +الاعتماد المستندية خرجنا كثير عن الموضوع المحاسبي + +80 +00:05:28,410 --> 00:05:35,390 +وبدنا نتكلم الآن عن القيود المحاسبية المتعلقة بفتح + +81 +00:05:35,390 --> 00:05:39,030 +الاعتماد المستندي وتجديد الاعتماد وما يتعلق به من + +82 +00:05:39,030 --> 00:05:45,050 +عمليات محاسبية أولا عندما يتم فتح الاعتماد + +83 +00:05:45,050 --> 00:05:45,670 +المستندي + +84 +00:05:51,770 --> 00:05:57,850 +تمر هذه العملية بدورة إجراءات يمكن في مستند معلش + +85 +00:05:57,850 --> 00:06:00,730 +المفروض حكيت عنه أنا في ضمن المستندات المطلوبة + +86 +00:06:00,730 --> 00:06:03,030 +اللي مستند .. ما أعرفش حكيت عنه قبل كده ولا لا اللي + +87 +00:06:03,030 --> 00:06:07,410 +مستند Ethan .. Ethan تحكيت عنه كده، خلاص ناشي + +88 +00:06:10,320 --> 00:06:13,040 +إذن التحويل العملة هذا من الأذون المهمة جداً + +89 +00:06:13,040 --> 00:06:15,600 +ويعتبر ضمن المستوردات مهمة ليه؟ لأنه يترتب عليه + +90 +00:06:15,600 --> 00:06:20,740 +الموافقة على عملية الاستيراد هي ضمن الأساسيات ولكن + +91 +00:06:20,740 --> 00:06:24,040 +هذه هترتب عليها في مرحلة لاحقة اللي هي عملية تحويل + +92 +00:06:24,040 --> 00:06:26,960 +عملة من مخزون العملة الصعبة الموجودة في البلد + +93 +00:06:26,960 --> 00:06:30,480 +والذي يحتفظ به البنك المركزي لأن فيما يتعلق + +94 +00:06:30,480 --> 00:06:34,680 +بالقيود المحاسبية للاعتمادات المستندية عندما يتقدم + +95 +00:06:34,680 --> 00:06:40,440 +عميل مستورد يرغب في استيراد بضاعة من الخارج لابد أن + +96 +00:06:40,440 --> 00:06:44,400 +يتوجه إلى البنك ويطلب من البنك فتح اعتماد مستندية + +97 +00:06:44,400 --> 00:06:46,960 +فتح اعتماد مستندية يعني كأنه يقول للبنك يا بنك + +98 +00:06:46,960 --> 00:06:51,880 +اكفلني على أن البضاعة لما توصل إلى فلسطين أو في أي + +99 +00:06:51,880 --> 00:06:55,400 +مكان معين يتم الاتفاق عليه أنا مستعد أدفع ثمن + +100 +00:06:55,400 --> 00:06:58,830 +البضاعة بالكامل أصبح الآن في عندي مستورد وفي عندي + +101 +00:06:58,830 --> 00:07:02,770 +مصدر المصدر اللي بيشحن البضاعة للبلد المستورد طب إيش + +102 +00:07:02,770 --> 00:07:05,890 +يضمن المصدر أنه أموال يوصل له؟ هنا هيدخل المصارف + +103 +00:07:05,890 --> 00:07:09,390 +في هذا الموضوع وبالتالي فيكون عندي مستورد، عندي + +104 +00:07:09,390 --> 00:07:12,910 +مصرف محلي، عندي مصرف خارجي، ثم عندي إيش؟ مصدر + +105 +00:07:14,060 --> 00:07:19,140 +اتفقنا أنه في حالة المصدر، مشان يضمن الأموال تصل + +106 +00:07:19,140 --> 00:07:23,000 +إليه، لابد أن يكون المصرف المحلي هنا فاتح الاعتماد، + +107 +00:07:23,000 --> 00:07:25,880 +فاتح الاعتماد هو المصرف المحلي يكون الآن كفيل + +108 +00:07:25,880 --> 00:07:30,320 +لمين؟ للمستورد على أن هذا المبلغ المتعلق بقيمة + +109 +00:07:30,320 --> 00:07:34,520 +الاعتماد سيتم دفعه في الوقت المتفق عليه طيب، في + +110 +00:07:34,520 --> 00:07:39,280 +نقطة قلناها سابقا عملية تعزيز الاعتماد إن مين بعزز + +111 +00:07:39,280 --> 00:07:42,960 +الاعتماد؟ المصرف وين؟ الخارجي ليش مصرف الخارج بعزز + +112 +00:07:42,960 --> 00:07:46,460 +الاعتماد؟ مشان يعطي مصداقية ويعطي ثقة للمصدر على + +113 +00:07:46,460 --> 00:07:49,640 +أن البضاعة التي سيتم شحنها سيتم دفع قيمتها + +114 +00:07:49,640 --> 00:07:52,460 +وبالتالي عندما يتم تعزيز الاعتماد بكون في عندي + +115 +00:07:52,460 --> 00:07:56,300 +اثنين في عندي مصرف محلي في فلسطين ومصرف خارجي + +116 +00:07:56,300 --> 00:08:00,300 +اثنين على قدم المساواة في تحمل المسؤولية أمام + +117 +00:08:00,300 --> 00:08:03,840 +المصدر على دفع الثمن وبالتالي هذا يعطي ثقة للمصدر + +118 +00:08:03,840 --> 00:08:09,550 +أن يشحن بضاعته بدون أي أي مخاطر أو مخاوف الآن عندما + +119 +00:08:09,550 --> 00:08:12,130 +يتم فتح اعتماد مستندي لابد من العمل بقيد نظامي + +120 +00:08:12,130 --> 00:08:19,630 +القيد النظامي هو عبارة عن الآتي من حساب تعهدات العملاء + +121 +00:08:19,630 --> 00:08:31,130 +مقابل اعتمادات استيراد إلى حساب تعهدات البنك مقابل + +122 +00:08:31,130 --> 00:08:36,730 +اعتمادات استيراد الآن إيش الحكمة والفائدة من وجود + +123 +00:08:36,730 --> 00:08:40,760 +هذا القيد النظامي؟ احنا بقول إن هذا مش قيد أساسي، + +124 +00:08:40,760 --> 00:08:44,060 +القيد الأساسي هترتب عليه عملية دفع، عملية قبض، عملية + +125 +00:08:44,060 --> 00:08:48,300 +تجيل حساب تجاري، أي عملية تؤثر في الحسابات، لكن + +126 +00:08:48,300 --> 00:08:51,240 +هذا قيد من حساب تعهدات عملاق، حساب تعهدات البنك، + +127 +00:08:51,240 --> 00:08:54,360 +إيش تأثيره؟ ما له تأثير، ولكن له دور رقابي، له + +128 +00:08:54,360 --> 00:08:57,460 +دور معرفة في أي لحظة، مين يقول معاه جملة، إيش + +129 +00:08:57,460 --> 00:09:01,340 +فائدة القيد الرقابي هذا؟ نستطيع في أي لحظة التعرف + +130 +00:09:01,340 --> 00:09:06,200 +على إيش؟ على رصيد الاعتمادات التي قام البنك + +131 +00:09:06,200 --> 00:09:12,530 +بفتحها، واضح فرضًا قيد هذا مش موجود، هل نستطيع + +132 +00:09:12,530 --> 00:09:15,490 +التعرف على الاعتمادات المفتوحة؟ واحد يقول نرجع + +133 +00:09:15,490 --> 00:09:19,130 +للملفات، ندرس الملفات، هذا رجعنا مفتوح بدا نتكلم + +134 +00:09:19,130 --> 00:09:22,650 +محاسبة، ثم نتكلم إيش، في طريقة إيه، في طريقة بداية + +135 +00:09:22,650 --> 00:09:27,430 +وجود القيد النظامي بيخدمني في حاجة واحدة إن أنا + +136 +00:09:27,430 --> 00:09:30,690 +بتعرف على رصيد الاعتمادات في أي لحظة معاه، طبعًا + +137 +00:09:30,690 --> 00:09:34,810 +حتى نتعرف على رصيد إيش بهمنا؟ مشان نعرف السقف، + +138 +00:09:34,810 --> 00:09:38,870 +الوصول للاعتماد والتطور بسيط الاعتماد نفسه، يعني + +139 +00:09:38,870 --> 00:09:42,230 +قلنا مثلًا إن البنك المركزي قال لبنك فلسطين أنه + +140 +00:09:42,230 --> 00:09:45,010 +مجموع الاعتمادات المستندية المطلوب فتحها مزج على + +141 +00:09:45,010 --> 00:09:49,360 +المليون، طب كيف هنعرفها؟ هنبدأ نجمع ونجيب + +142 +00:09:49,360 --> 00:09:52,100 +مكينة حاسبة ونجمع ونغلط وكذا هنا وجود القيد + +143 +00:09:52,100 --> 00:09:56,180 +المحاسبي هي هيئلنا إيه؟ إن نفتح حساب في سجل الأستاذ + +144 +00:09:56,180 --> 00:09:58,800 +العام ومن خلال سجل الأستاذ العام نستطيع نتعرف + +145 +00:09:58,800 --> 00:10:01,780 +عليه عن الرصيد ومجرد علينا نفتح صفحة عشرين هنلاقي + +146 +00:10:01,780 --> 00:10:05,240 +رصيد هذا الحساب أصبح هذا الرصيد حساب بحدد إن السقف + +147 +00:10:05,240 --> 00:10:07,860 +اللي موجود لكل اعتمادات إيه اللي .. الأستاذ العام + +148 +00:10:07,860 --> 00:10:11,040 +بيعطيك رصيد الحسابات للاعتماد المستند يعمل كلها و + +149 +00:10:11,040 --> 00:10:13,640 +رصيد الأستاذ المساعد اللي بيعطينا حساب إيه لكل + +150 +00:10:13,640 --> 00:10:19,220 +واحد فتحناهذا الحكم من وجود القيادة النظامية، لأن + +151 +00:10:19,220 --> 00:10:21,760 +بعد ما نعمل قيد نظامي، هذا لابد فينا نعمل قيد + +152 +00:10:21,760 --> 00:10:25,140 +ثانية لقيد استفاء التأمينات النقدية، وابتدأت + +153 +00:10:25,140 --> 00:10:29,560 +هيكون القيد الثانية من حساب الحسابات الجارية + +154 +00:10:29,560 --> 00:10:33,320 +وعادة بروش خزينة ليه، وخزينة صح مش غلط، بس لكن في + +155 +00:10:33,320 --> 00:10:36,160 +الاعتمادات المستندية ده دائما بكون هذا الشخص العازف + +156 +00:10:36,160 --> 00:10:38,680 +للاعتماد المستندية اللي له حساب جاري، لكن مش غلط لو + +157 +00:10:38,680 --> 00:10:44,120 +كتبنا كلمة الخزينة، إلى مذكورين من هما يا طرأ + +158 +00:10:44,120 --> 00:10:50,240 +مذكورين أولًا هنقول حساب التأمينات النقدية حساب + +159 +00:10:50,240 --> 00:10:56,540 +التأمينات النقدية حساب العمولة حساب فرق العملة + +160 +00:10:56,540 --> 00:11:04,640 +وحساب المصرفات المستردة إيش + +161 +00:11:04,640 --> 00:11:08,760 +ده هذا؟ لأن خلّيني أحلل هذه العناصر اللي موجودة + +162 +00:11:08,760 --> 00:11:11,740 +عندي قلنا القيد الطرف المديني من هذا القيد حساب + +163 +00:11:11,740 --> 00:11:18,260 +الحسابات الجارية كل هذه العناصر هيكون مجمعة خاصة + +164 +00:11:18,260 --> 00:11:22,960 +من حساب الجاري للعميل ماهو حساب التأمينات النقدية؟ + +165 +00:11:22,960 --> 00:11:26,060 +حساب التأمينات النقدية هو قيمة التأمين النقدي أو + +166 +00:11:26,060 --> 00:11:31,600 +الغطاء النقدي اللي بياخده the bank من عميله واتفقنا + +167 +00:11:31,600 --> 00:11:35,740 +في حالة الكفالات المصرفية كلما زاد هامش الغطاء + +168 +00:11:35,740 --> 00:11:38,540 +النقدي، أيش صار في مخاطرة the bank؟ تقل مخاطرة + +169 +00:11:38,540 --> 00:11:41,720 +the bank، يعني علاقة عكسية، ولكن the bank لو هنا أخد + +170 +00:11:41,720 --> 00:11:45,460 +تأمينات نقدية مثلًا 70%، مخاطرة the bank بتقول كان 30 + +171 +00:11:45,460 --> 00:11:48,980 +%، وبالتالي كلما ارتفع هامش الغطاء النقدي، كلما + +172 +00:11:48,980 --> 00:11:52,340 +قلت مخاطرة the bank، والعكس صحيح، كلما قل هامش + +173 +00:11:52,340 --> 00:11:55,110 +الضغط النقدية، كلما زادت مخاطرة the bank البنك + +174 +00:11:55,110 --> 00:11:57,650 +بطبيعته بيحاول يرفع الغطاء النقدي مشان يحمي نفسه + +175 +00:11:57,650 --> 00:12:00,810 +من المخاطر والعميل بيحاول يخفض من غطاء النقدي مشان + +176 +00:12:00,810 --> 00:12:05,770 +يكون عنده إيش؟ سيولة يستطيع يواجه فيها التزاماته + +177 +00:12:05,770 --> 00:12:10,610 +الآن التأمينات النقدية اللي بيحجزها البنك هل هي + +178 +00:12:10,610 --> 00:12:13,370 +بيصدرها له ولا بيعرضها بيحجزها في مكان حق أمين + +179 +00:12:13,370 --> 00:12:16,790 +بيحجزها في مكان أمين مشان إيه؟ حتى لو صار لا سمح + +180 +00:12:16,790 --> 00:12:19,930 +الله عثرة من عثرات هذا العميل يكون البنك عنده جزء + +181 +00:12:19,930 --> 00:12:25,110 +من المبلغ المحتجز يعني مثلًا أجة البضاعة والعميل + +182 +00:12:25,110 --> 00:12:27,730 +ماعندش فلوس، إيش علامة اللي حنا كـ bank؟ إيش حاطين + +183 +00:12:27,730 --> 00:12:33,050 +مستندته؟ يعني عادة لما توصل بضاعة بدو العميل يسحب + +184 +00:12:33,050 --> 00:12:36,250 +بضاعته من الموانئ فهيطلبوا المستندات من البنك البنك + +185 +00:12:36,250 --> 00:12:39,170 +يقول مش هعطيك المستندات إيه هتفعل دم البضاعة طب + +186 +00:12:39,170 --> 00:12:42,550 +هذه مشكلة داخلية المشكلة الخارجية الأخرى هل البنك + +187 +00:12:42,550 --> 00:12:46,170 +المحلي ملزم بدفع قيمة البضاعة للمصدر .. للمصدر + +188 +00:12:46,170 --> 00:12:50,410 +الخارجي ثم المصدر .. نعم ملزم خاصة إذا كان هذا + +189 +00:12:50,410 --> 00:12:54,090 +الاعتماد عند الإطلاع يعني يجب أن يتم دفع قيمة هذا + +190 +00:12:54,090 --> 00:12:57,690 +البضاعة خلال 48 ساعة من وصول هذه المستندات عند + +191 +00:12:57,690 --> 00:13:02,910 +الإطلاع يعني عند تقديم المستندات الآن the bank ملزم، + +192 +00:13:02,910 --> 00:13:05,750 +طب the bank إيش عنده تغطية موجودة؟ ما عندهوش تغطية + +193 +00:13:05,750 --> 00:13:08,190 +بقيمة الاعتماد بالكامل، وبالتالي هيتضطر يدفع قيمة + +194 +00:13:08,190 --> 00:13:10,930 +الاعتماد بالكامل لمين؟ للمصرف الخارجي، والمصرف + +195 +00:13:10,930 --> 00:13:13,710 +الخارجي مش هينعطيها للمصدر، لكن تغطية نقدرها محجز + +196 +00:13:13,710 --> 00:13:16,930 +أداش ماذا نقول 70%؟ أصبح the bank أكم دفع من عنده + +197 +00:13:16,930 --> 00:13:22,810 +الآن 30% تحمل المخاطرة هذه ستبقى مديونية على حساب + +198 +00:13:22,810 --> 00:13:25,930 +الجار العميل إلى أن تتم تسوية الاعتماد بالكامل هذا + +199 +00:13:25,930 --> 00:13:28,470 +المسألة اللي يسمونها الآن أصبح البنك دفع من عنده + +200 +00:13:28,470 --> 00:13:33,830 +سلفة على الحساب ولا لأ دفع سلفة للعميل لأنه سجل + +201 +00:13:33,830 --> 00:13:36,070 +على حساب الجار العميل مبلغ والعميل ما عندهوش تغطية + +202 +00:13:36,070 --> 00:13:40,050 +لأنه الـ 30% هذا ما فيش رحل تغطية هذه المسألة تحول + +203 +00:13:40,050 --> 00:13:44,270 +إلى تسييد ائتماني مباشر بالظبط زي إيش؟ زي كانوا في + +204 +00:13:44,270 --> 00:13:48,710 +حالة تسهيلات ائتمانية مباشرة عنصرها سلف وقروض خاصة + +205 +00:13:48,710 --> 00:13:53,050 +الكمبيالات أصبح الاعتمادات المستندية قابلة أن تصبح + +206 +00:13:53,050 --> 00:13:57,330 +تسهيلات ائتمانية مباشرة ولا لا؟ نعم، متى؟ إذا أخفق + +207 +00:13:57,330 --> 00:14:02,250 +العميل المستورد في دفع قيمة الاعتماد طب زيها زي + +208 +00:14:02,250 --> 00:14:07,110 +إيش؟ سابقة أخذناها زي الكفالات طول ما تسيل كفالة + +209 +00:14:07,110 --> 00:14:10,090 +والتغطية النقدية ما بتكفيش، هيضطر البنك يدفع الفرق + +210 +00:14:10,090 --> 00:14:13,830 +من وين؟ من عنده، مش كده ولا لا؟ لما يدفع البنك + +211 +00:14:13,830 --> 00:14:17,510 +الفرق من عنده، أصبح كأنه أعطى سلفة للعميل وسجلها + +212 +00:14:17,510 --> 00:14:21,170 +على حسابه، أصبح صار التأمين صار للآن هذه التسهيلات + +213 +00:14:21,170 --> 00:14:25,170 +هي تسهيلات ائتمانية مباشرة أصبح الآن ما ممكن نقول + +214 +00:14:25,170 --> 00:14:28,250 +كفالات والاعتمادات المستندية هي عبارة عن تسهيلات + +215 +00:14:28,250 --> 00:14:32,150 +ائتمانية غير مباشرة؟ نعم ما هي التسهيلات الائتمانية + +216 +00:14:32,150 --> 00:14:36,440 +غير مباشرة؟ هي الكفالات والاعتمادات لأنها تتحول + +217 +00:14:36,440 --> 00:14:42,460 +إلى مباشرة إذا حدثت إشكالية معينة طر البنك يخصم على + +218 +00:14:42,460 --> 00:14:44,960 +حساب العميل لو ما فيش تغطية في موجودة حسابه أصبح + +219 +00:14:44,960 --> 00:14:47,820 +صار لأن عنده زي سلفة طر يخصم على حساب العميل + +220 +00:14:47,820 --> 00:14:50,540 +لأنه مش هنسيج خدمة الكفالة لو ما فيش تغطية أصبح + +221 +00:14:50,540 --> 00:14:54,660 +الآن تحول من تسهيل ائتماني مباشر إلى تسهيل ائتماني + +222 +00:14:54,660 --> 00:14:57,460 +غير مباشر لهذا السبب يطلق على الاعتمادات المستندية + +223 +00:14:57,460 --> 00:15:01,360 +والكفالات المصرفية هي جزء من التسهيلات الائتمانية + +224 +00:15:01,360 --> 00:15:04,020 +غير المباشرة إنما التسهيلات الائتمانية المباشرة + +225 +00:15:04,020 --> 00:15:07,800 +إيش هي؟ اللي عندما يتم الدفع مباشرة زي السلف + +226 +00:15:07,800 --> 00:15:13,260 +والقروض أو ما شبه ذلك الآن العمولة هذه، عارفين + +227 +00:15:13,260 --> 00:15:16,240 +العمولة ليش ماخدها احنا؟ العمولة عبارة عن مبلغ بتم + +228 +00:15:16,240 --> 00:15:21,020 +استيفاء أو منقبل بنك لمواجهة إيه الأتعاب، الجهد، + +229 +00:15:21,020 --> 00:15:24,440 +التكاليف الأخرى المتعلقة بجهد العاملين ووقتهم + +230 +00:15:24,440 --> 00:15:28,740 +ومراتبهم وما شابه ذلك، فرق العملة، إيه معنى فرق + +231 +00:15:28,740 --> 00:15:31,260 +العملة هذا؟ أنتم عارفين اليوم فتحنا اعتماد + +232 +00:15:31,260 --> 00:15:35,260 +مستندي قيمته مثلًا 100 ألف دولار، طبعًا نفتح بالعملة + +233 +00:15:35,260 --> 00:15:37,780 +الصعبة، مش بالعملة بلدنا، 100 ألف دولار، قد إيش هو + +234 +00:15:37,780 --> 00:15:41,770 +عادلنا بالدينار الأردني فرضًا؟ 70 ألف أردنبي طب لما + +235 +00:15:41,770 --> 00:15:44,230 +تجرب بضاعة بعد شهرين أو بعد ثلاثة، هل الميت ألف + +236 +00:15:44,230 --> 00:15:47,330 +دولار فعلًا يساوي سبعين ألف دينار؟ ممكن يكون أقل، + +237 +00:15:47,330 --> 00:15:50,930 +ممكن يكون أكثر، قد يكون هذا تحرك إيجابي لصالح + +238 +00:15:50,930 --> 00:15:54,290 +العميل وقد يكون تحرك سلبي ضد العميل البنك دائمًا + +239 +00:15:54,290 --> 00:15:57,010 +بيقول لك أنا ليش أخش في قضايا فروق العملة وتقلبات + +240 +00:15:57,010 --> 00:16:00,390 +أسعار الصرف، أنا مباشرة عندما تم فتح الاعتماد، بدي + +241 +00:16:00,390 --> 00:16:03,270 +آخذ حقي، بدي أستوفي حقي، حتى لو ما استفدناش، + +242 +00:16:03,270 --> 00:16:07,880 +فبيقول لك بدي آخذ ربع في المية فرضًا من قيمة الاعتماد + +243 +00:16:07,880 --> 00:16:12,480 +لمواجهة التقلبات التي تحدث في أسعار الصرف. أصبح + +244 +00:16:12,480 --> 00:16:17,400 +احنا الآن أمامنا مبلغ معين بياخده البنك من عميله + +245 +00:16:17,400 --> 00:16:21,240 +لمواجهة التقلبات والتغيرات التي تحدث في أسعار + +246 +00:16:21,240 --> 00:16:23,760 +الصرف. طب ما صاروش تغيرات في أسعار الصرف، نفس + +247 +00:16:23,760 --> 00:16:26,860 +المبلغ، مائة ألف وسبعين، مائة ألف وسبعين، مش + +248 +00:16:26,860 --> 00:16:31,100 +مشكلة، بيعتبر هذا المبلغ زي إيراد لصالح البنك. سواء + +249 +00:16:31,100 --> 00:16:34,180 +حدثت تقلبات في السعر سلبية أو إيجابية أيًا كانت، + +250 +00:16:34,180 --> 00:16:38,100 +وبعدين واحدة بتغطيه إيش الثانية. المصرفات المستردة + +251 +00:16:38,100 --> 00:16:41,260 +هي قيمة المصروفات اللي هنفقها البنك نتيجة إرسال + +252 +00:16:41,260 --> 00:16:44,160 +الفكسات والتليفونات والأمور هذه اللي دفع أساسا + +253 +00:16:44,160 --> 00:16:47,720 +عليها تكاليف سابقة باستند قيمتها من العميل وتحدد + +254 +00:16:47,720 --> 00:16:50,380 +عادة بنسبة معينة مش ضروري يكون والله أدي استرفت + +255 +00:16:50,380 --> 00:16:55,020 +عليك بالظبط إلا بنسبة معينة يتم الاتفاق عليها الآن + +256 +00:16:55,020 --> 00:16:58,400 +هذه العناصر المتعلقة بالقيد الثاني في حالة فتح + +257 +00:16:58,400 --> 00:17:00,920 +الاعتماد المستندي لابد من إجراء القيد الأول والقيد + +258 +00:17:00,920 --> 00:17:05,350 +الثاني بعد كده إيش هنعمل إحنا؟ بدنا نشوف الآن إحدى + +259 +00:17:05,350 --> 00:17:07,590 +الاحتمالات، هل البضاعة هتيجي برا واحدة أو هتيجي + +260 +00:17:07,590 --> 00:17:13,050 +على أجزاء، هنعمل تسوية عند ورود البضاعة، فرضا + +261 +00:17:13,050 --> 00:17:17,810 +انتهت صلاحية الاعتماد المستندي، والبضاعة لم ترد + +262 +00:17:17,810 --> 00:17:20,430 +لغاية اللحظة هذه، إيش هيعمل العميل هنا والمستورد + +263 +00:17:20,430 --> 00:17:24,230 +برا، هيرطلب من البنك تمديد الاعتماد المستندي، عند + +264 +00:17:24,230 --> 00:17:28,070 +تمديد الاعتماد المستندي كل ما في الأمر، هنعمل قيد، + +265 +00:17:28,070 --> 00:17:32,650 +هنقول من الحسابات الجارية إلى حساب العمولة، بس + +266 +00:17:32,650 --> 00:17:35,870 +فقط، من الحسابات الجارية إلى حساب العمولة، يعني + +267 +00:17:35,870 --> 00:17:39,550 +إذا تم تمديد الاعتماد المستندي، بسبب إيه؟ بسبب أن + +268 +00:17:39,550 --> 00:17:43,870 +البضاعة لم يتم لغاية اللحظة هذه شحنها في الموانئ، + +269 +00:17:43,870 --> 00:17:46,810 +وبالتالي هنعمل قيد، هنقول من الحسابات الجارية إلى + +270 +00:17:46,810 --> 00:17:50,810 +حساب العمولة، كيف هتحسب العمولة طيب؟ هتقول كيف؟ + +271 +00:17:50,810 --> 00:17:55,890 +تحسب عبس قيمة الاعتماد مضروبة في إيه؟ نسبة العمولة + +272 +00:17:55,890 --> 00:17:59,150 +مضروبة في المدة الزمنية، إليها علاقة بالمدة + +273 +00:17:59,150 --> 00:18:02,430 +الزمنية، لأن الاعتماد لمدته مثلا شهر، غير الاعتماد + +274 +00:18:02,430 --> 00:18:05,490 +مدته سنة، وبتعليه علاقة بالمدة الزمنية التأمينات + +275 +00:18:05,490 --> 00:18:08,430 +النقدية ما عليها علاقة بالمدة الزمنية، نسبة و بس + +276 +00:18:08,430 --> 00:18:13,310 +العمولة + +277 +00:18:13,310 --> 00:18:16,330 +القيد المحاسبي من حسابات تجارية إلى حساب العمولة، + +278 +00:18:16,330 --> 00:18:22,800 +وهي تتمثل في قيمة الاعتماد مضروبة في نسبة العمولة + +279 +00:18:22,800 --> 00:18:30,840 +مضروبة في المدة الزمنية هذه العمولة تم استيفاؤها من + +280 +00:18:30,840 --> 00:18:37,600 +قبل الـ Bank لمواجهة التكاليف المتعلقة بتمديد + +281 +00:18:37,600 --> 00:18:44,640 +صلاحية الاعتماد الآن نفترض البضاعة وصلت عند وصول + +282 +00:18:44,640 --> 00:18:48,500 +البضاعة بنعمل + +283 +00:18:48,500 --> 00:18:53,570 +قيد محاسبي نطلع نخصم على العميل بكامل قيمة البضاعة + +284 +00:18:53,570 --> 00:18:56,990 +ولا هنقوله لأ أنت قبل كده حجزنا منك مبلغ تأمينات + +285 +00:18:56,990 --> 00:19:00,770 +نقدية هنسكر حساب التأمينات النقدية يعني هنصادر + +286 +00:19:00,770 --> 00:19:06,350 +المبلغ والفرق تدفع أنت كعميل أصلا عند ورود البضاعة + +287 +00:19:06,350 --> 00:19:11,870 +هيكون قيد المحاسبي في هذه الحالة عند ورود البضاعة + +288 +00:19:11,870 --> 00:19:19,830 +هيكون قيد المحاسبي من مذكورين عند ورود البضاعة هنقول + +289 +00:19:19,830 --> 00:19:24,890 +من مذكورين حساب التأمينات النقدية، التأمينات + +290 +00:19:24,890 --> 00:19:29,230 +النقدية كانت دائنة، بصير أنا أُصبح مدينة، حساب + +291 +00:19:29,230 --> 00:19:35,620 +الحسابات التجارية، الحساب مين؟ البنك المراسل، يعني + +292 +00:19:35,620 --> 00:19:39,240 +جعلنا البنك المراسل في موقع الدائن، والبنك المراسل + +293 +00:19:39,240 --> 00:19:42,260 +مقصود فيه البنك اللي هو مين؟ البنك الخارجي اللي + +294 +00:19:42,260 --> 00:19:44,920 +كان طرف معانا في فتح الاعتماد المستندي، اللي كان + +295 +00:19:44,920 --> 00:19:48,040 +سميناه البنك المبلغ، وبعدين سميناه في مرحلته البنك + +296 +00:19:48,040 --> 00:19:49,360 +إيش؟ المعزز + +297 +00:19:51,980 --> 00:19:54,760 +الآن بتلاحظوا هنا في طرف المدينة من القيد أننا من + +298 +00:19:54,760 --> 00:19:56,840 +التأمينات النقدية ومن الحسابات التجارية، يعني + +299 +00:19:56,840 --> 00:19:59,560 +خصمنا على الحسابات التجارية الفرق، يعني لو كنا + +300 +00:19:59,560 --> 00:20:03,120 +واخدين سابقا 70 ألف من التأمينات النقدية، قداش + +301 +00:20:03,120 --> 00:20:06,560 +ناخد من الحسابات التجارية؟ 30 ألف، ما نأخذ 100 ألف + +302 +00:20:06,560 --> 00:20:08,320 +من الحسابات التجارية، لأنه قبل كده إحنا خصمنا كام + +303 +00:20:08,320 --> 00:20:12,760 +منه 90 ألف، طب لو السؤال، لو فرضا البضاعة أجت + +304 +00:20:12,760 --> 00:20:15,920 +على شحنات، يعني ما جاتش بضاعة كلها مرة واحدة، أجت + +305 +00:20:15,920 --> 00:20:19,580 +مجزأة على أكثر من شحنة، كيف هنتعامل مع قضية التأمين + +306 +00:20:22,890 --> 00:20:26,410 +حسب النسبة، مدام إحنا طبقنا النسبة، قولنا مثلا، + +307 +00:20:26,410 --> 00:20:30,050 +نسبة التأمينات النقدية، كم كانت النسبة هنا؟ 70% من + +308 +00:20:30,050 --> 00:20:35,170 +كامل قيمة الاعتماد، فرضا جيبنا شحنة قيمتها 30 ألف، + +309 +00:20:35,170 --> 00:20:38,270 +من أصل 100 ألف، كيف هنتعامل مع التأمينات النقدية؟ + +310 +00:20:38,270 --> 00:20:42,630 +هنقول 30 ألف ضرب كام؟ 70%، أصلا بيطلع كام يعني؟ + +311 +00:20:42,630 --> 00:20:46,350 +21 ألف، 21 ألف أصبح نخصم على حساب تجار العميل كام؟ + +312 +00:20:46,350 --> 00:20:51,660 +9 ألف، يعني بنحاول دائما نطبق لما نتعامل مع + +313 +00:20:51,660 --> 00:20:54,280 +التأمينات النقدية نشوف قداش نسبة التأمينات النقدية + +314 +00:20:54,280 --> 00:20:58,580 +اللي حجزتها من البداية into كبنك ثم نتعامل معها + +315 +00:20:58,580 --> 00:21:01,960 +بنفس النسبة مضروبة في قيمة الشحنة هلاقي نفسنا في + +316 +00:21:01,960 --> 00:21:05,120 +النهاية رصيد التأمينات النقدية اللي موجود عندي + +317 +00:21:05,120 --> 00:21:10,380 +كبنك into كبنك هو نفسه يعادل نفس النسبة للبضاعة + +318 +00:21:10,380 --> 00:21:14,120 +اللي لم يتم توريدها واضح كلامي؟ يعني اعتماد مستند + +319 +00:21:14,120 --> 00:21:18,270 +لقيمة 200 ألف أجت من الشحنة بقيمة 30 أصبح الدايرزر + +320 +00:21:18,270 --> 00:21:22,730 +عنده يعني 70 ألف هلاقي التأمينات النقدية المتبقية + +321 +00:21:22,730 --> 00:21:27,470 +بعد التسوية تعادل 30% من قيم المتبقية من الاعتماد + +322 +00:21:27,470 --> 00:21:30,910 +لأنه ماشي عامل خط نفس الخط طبقنا نفس النسبة لإن مش + +323 +00:21:30,910 --> 00:21:33,350 +عامل إيه مش قانون واضح إن التأمينات اللي هي لإنه + +324 +00:21:33,350 --> 00:21:37,750 +ماشيين بعملية توازنية من البداية بعد ما توصل بضاعة + +325 +00:21:37,750 --> 00:21:42,430 +هذه إيش هنعمل؟ هنلغي القيد النظامي القيد النظامي لما + +326 +00:21:42,430 --> 00:21:46,310 +نلغي إذا البضاعة أجت دفعة واحدة هنلغي بالكامل قيمة + +327 +00:21:46,310 --> 00:21:50,130 +البضاعة إذا البضاعة أجت مجزأة هنلغي القيد النظامي + +328 +00:21:50,130 --> 00:22:00,330 +بالقيمة الجزئية البضاعة التي تم توريدها واضحة؟ الآن + +329 +00:22:00,330 --> 00:22:05,610 +ننتقل للاعتماد الآخر اعتماد التصدير اعتماد التصدير + +330 +00:22:05,610 --> 00:22:11,860 +هو الصورة العكسية لاعتمادات الاستيراد قلنا بداية في + +331 +00:22:11,860 --> 00:22:14,740 +الحالة هذه لكي نميز لو جاءكوا سؤال في الامتحان + +332 +00:22:14,740 --> 00:22:17,400 +نتميز بين اعتماد التصدير واعتماد الاستيراد يصير + +333 +00:22:17,400 --> 00:22:20,460 +لخبطة كتير من الطلاب والطالبات في هذه المسألة كيف + +334 +00:22:20,460 --> 00:22:22,880 +نميز بين اعتماد التصدير واعتماد الاستيراد لما + +335 +00:22:22,880 --> 00:22:26,400 +أقول لك والله في سؤال طلع البنك في فلسطين اعتمادا + +336 +00:22:26,400 --> 00:22:31,920 +مستنديا يعني إحنا تسلمنا اعتماد تسلمنا اعتماد إيش + +337 +00:22:31,920 --> 00:22:38,080 +بيكون الحالة هذه تصدير فتحنا اعتماد استيراد يعني + +338 +00:22:38,080 --> 00:22:41,020 +لأنه خلّيني أرجع ثاني لأصل المشكلة أنا اللي عاملت + +339 +00:22:41,020 --> 00:22:43,680 +على الـ bank أجي الـ bank بيقول لك بتفتح اعتماد مستندي + +340 +00:22:43,680 --> 00:22:48,080 +أنا بتفتح اعتماد مستندي يعني يا bank أنت أكفلنا يا + +341 +00:22:48,080 --> 00:22:51,900 +bank في أن البضاعة التي ستم شحنها ستم دفع قيمتها + +342 +00:22:51,900 --> 00:22:56,820 +بكفالة الـ bank كده بيقول لك مقتصر شديد يعني أنا بطلب + +343 +00:22:56,820 --> 00:22:58,760 +من الـ bank فتح اعتماد مش هنستورد بضاعة من ورا من + +344 +00:22:58,760 --> 00:23:01,340 +برا أصلا إحنا بقول لك فتح اعتماد مستندي تكون + +345 +00:23:01,340 --> 00:23:05,850 +اعتمادك هذا استيراد لأن يتلقى البنك اعتماد مستندي + +346 +00:23:05,850 --> 00:23:09,450 +من مراسله بكون هو اعتماد تصدير من منظورنا من منظور + +347 +00:23:09,450 --> 00:23:12,290 +الثاني هذاك إيه إيش؟ خلّيني نتكلم دائما ماشي من + +348 +00:23:12,290 --> 00:23:15,570 +إحنا في فلسطين لكي لا نغير نظرنا ويتلقى بقول + +349 +00:23:15,570 --> 00:23:18,090 +يتلقى البنك اعتماد مستندي على ما يكون هدف الحالة + +350 +00:23:18,090 --> 00:23:22,170 +هذه الاعتماد هي التصدير اعتماد التصدير مباشرة أول + +351 +00:23:22,170 --> 00:23:25,350 +ما يتلقى الاعتماد المستندي من الخارج لابد من عمل + +352 +00:23:25,350 --> 00:23:28,250 +قيد نظامي القيد النظامي هيكون عكس القيد النظامي + +353 +00:23:28,250 --> 00:23:30,850 +اللي موجود في الأول هنا وبالتالي هنعمل قيد هنقول + +354 +00:23:30,850 --> 00:23:38,110 +فيه من حساب تعهدات + +355 +00:23:38,110 --> 00:23:48,390 +الـ bank مقابل اعتمادات تصدير إلى حساب تعهدات العملاء + +356 +00:23:48,390 --> 00:23:54,350 +مقابل اعتمادات تصدير العكس الصورة .. الصورة + +357 +00:23:54,350 --> 00:23:57,210 +الاعتماد هي اللي هو كان اعتمادات الـ bank صارت في شكل + +358 +00:23:57,210 --> 00:24:01,250 +معكس عند اعتماد التصدير، يعني إحنا بتلقى اعتماد، + +359 +00:24:01,250 --> 00:24:03,970 +هنقول من حساب تعهدات الـ bank مقابل اعتماد التصدير + +360 +00:24:03,970 --> 00:24:06,870 +إلى حساب تعهدات العملاء مقابل اعتماد التصدير، وإن + +361 +00:24:06,870 --> 00:24:09,850 +إيش الحكمة من وجود هذا القيد النظامي، حتى نتعرف في + +362 +00:24:09,850 --> 00:24:12,990 +أي لحظة على رصيد الاعتمادات الإجمالية، وفي نفس + +363 +00:24:12,990 --> 00:24:18,310 +الوقت نتعرف على القيمة المتبقية من رصيد كل اعتماد، + +364 +00:24:18,310 --> 00:24:20,850 +لأن اعتماد ما بينتهيش بعد فترة معينة يجب أن يتم + +365 +00:24:20,850 --> 00:24:24,530 +قفله، ويتم إيش، اتخاذ إجراءات فيه، بنتخلص منه، + +366 +00:24:24,530 --> 00:24:25,570 +ونعرف إيش موضوعه، مش مقول + +367 +00:24:29,490 --> 00:24:34,890 +القيد الثاني الآن طبعا إحنا تلقينا أنه في اعتماد + +368 +00:24:34,890 --> 00:24:40,410 +فتح لعميل أنه في فلسطين فرضا أنا إيش مطلوب مني أنت + +369 +00:24:40,410 --> 00:24:42,970 +هتبلغيني كبنك أنت كبنك هتبلغوني تقول والله فتح لك + +370 +00:24:42,970 --> 00:24:46,950 +اعتمادي أو فلان اتفضل اجمع البضاعة مش هنتشحنها هكون + +371 +00:24:46,950 --> 00:24:49,670 +بجهود أنا في تجميع البضاعة من مصادر مختلفة و + +372 +00:24:49,670 --> 00:24:52,930 +تجميعها في الموانئ ثم شحنها على ظهر السفينة المتفق + +373 +00:24:52,930 --> 00:24:56,090 +عليها لما تم شحن البضاعة في هذه الحالة بكون من دوم + +374 +00:24:56,090 --> 00:24:58,830 +الـ bank تبعكم موجود بكون من دوم الغرف التجارية + +375 +00:24:58,830 --> 00:25:01,970 +والصناعة الدولية موجود، بكون غضب من هيئة التفتيش + +376 +00:25:01,970 --> 00:25:05,690 +ومراقبة دولية موجودة، مشان تتأكد على أن البضاعة + +377 +00:25:05,690 --> 00:25:09,810 +التي تم شحنها على ظهر السفينة هي مطابقة للمواصفات + +378 +00:25:09,810 --> 00:25:13,470 +المتفق عليها في شروط الاعتماد عندما تمّت هذه + +379 +00:25:13,470 --> 00:25:16,830 +المسألة، وقع مسؤول السفينة، كابتن السفينة، على + +380 +00:25:16,830 --> 00:25:20,090 +المستندات، وأهم مستند فيها بوليصة الشحن، وبيأخذها + +381 +00:25:20,090 --> 00:25:24,600 +من دوب البنك، وبيجي على بنكه في فلسطين مجرد مندوب + +382 +00:25:24,600 --> 00:25:28,080 +البنك ويسلم المستندات على أن البضاعة شُحنت، يقوم + +383 +00:25:28,080 --> 00:25:31,140 +البنك بمخاطبة البنك الخارجي أن هذه البضاعة قد تمّ + +384 +00:25:31,140 --> 00:25:35,040 +شحنها، وفي هذه الحالة يكون عنده مهلة 48 ساعة في + +385 +00:25:35,040 --> 00:25:38,920 +حالة اعتمادات عند الإطلاع، على أساس يتم دفع المبلغ + +386 +00:25:38,920 --> 00:25:42,440 +نعطيه مهلة 48 ساعة، لمدة يومين، هناك تجينا برقية من + +387 +00:25:42,440 --> 00:25:46,420 +الخارج تقول فعلاً احنا خصمنا القيمة على حسابنا + +388 +00:25:46,420 --> 00:25:49,950 +الجاري، وبالتالي في هذه الحالة يقوم بنك فلسطين بخصم + +389 +00:25:49,950 --> 00:25:53,030 +القيمة على حساب المراسل، وتسجيل القيمة لصالح من؟ + +390 +00:25:53,030 --> 00:25:57,150 +لصالح العميل، إنه صدرت هذه البضاعة، وضعت الفكرة، + +391 +00:25:57,150 --> 00:26:01,230 +هنقول في هذه الحالة عند شحن البضاعة، هنا عند ورود + +392 +00:26:01,230 --> 00:26:07,990 +ما يفيد تلقي + +393 +00:26:07,990 --> 00:26:13,030 +فتح الاعتماد في الخارج، مش كدا ولا لا؟ في الخارج، + +394 +00:26:13,030 --> 00:26:20,880 +هنا عند ورود ما يفيد شحن البضاعة، طبعًا شحن البضاعة + +395 +00:26:20,880 --> 00:26:23,420 +اللي هو استخدام كبير جدًا، هنعمل قيد، حسب ما نقول من + +396 +00:26:23,420 --> 00:26:31,880 +حساب البنك المراسل إلى حسابات التجارية + +397 +00:26:31,880 --> 00:26:40,140 +العميل، وإيش كمان؟ والعمولة، والمصرفات + +398 +00:26:43,250 --> 00:26:46,630 +والعمولة، وحساب نفسه. ليش قيد العمولة مش مسجل هنا + +399 +00:26:46,630 --> 00:26:50,520 +معنا هنا؟ لأنه العملية هذه اتّمت كلها في نفس + +400 +00:26:50,520 --> 00:26:54,760 +اللحظة، ما فتحناش اعتماد إحنا، وقولنا والله إيش قيمته + +401 +00:26:54,760 --> 00:26:57,460 +بعد بكرة، لأ هو من أول اتحددت القيمة من البداية مرة + +402 +00:26:57,460 --> 00:27:00,940 +واحدة، في الحالة الأولى فتحنا اعتماد وخصمنا حساب + +403 +00:27:00,940 --> 00:27:04,140 +العميل، ومش عارفين متى ستكون الشحنات، لكن هي + +404 +00:27:04,140 --> 00:27:06,980 +اتّمت كلها في نفس اللحظة، فمن أول من حسابات تجارية + +405 +00:27:06,980 --> 00:27:10,180 +من حساب بنك مراسل اللي اللي مذكورين الحساب التجاري + +406 +00:27:10,180 --> 00:27:13,940 +العميل وحساب العمولة وحساب المصرفات، يطلع الآن لو فرضًا + +407 +00:27:13,940 --> 00:27:15,880 +قيمة الاعتماد هنا فرضًا 100 ألف + +408 +00:27:20,130 --> 00:27:22,770 +أخصم على حساب الجاري العميل 100 ألف، وأكثر ولا أقل؟ + +409 +00:27:22,770 --> 00:27:26,770 +في الحالة أسجل صارح العميل أقل، هنا مثلًا في عندي + +410 +00:27:26,770 --> 00:27:31,250 +عمولة في عندي عمولة فرضًا ألف، وفي عندي مصرفات مية + +411 +00:27:31,250 --> 00:27:34,770 +هيكون الرقم اللي هنا أقل من 100 ألف، يعني بكون متمم + +412 +00:27:34,770 --> 00:27:40,880 +الحسابين، الفرق بينهم، بعد ما يتم شحن البضاعة طبعًا، + +413 +00:27:40,880 --> 00:27:44,080 +هنعمل في هذه الحالة عملية إلغاء للقيد النظامي اللي + +414 +00:27:44,080 --> 00:27:47,900 +كان موجود سابقًا، لأن انتهى هذا الاعتماد، لو تم شحن + +415 +00:27:47,900 --> 00:27:51,660 +البضاعة بشكل مجزّأ، هنتعامل مع هذه القضية أيضًا بشكل + +416 +00:27:51,660 --> 00:27:55,540 +مجزّأ، هنحجز + +417 +00:27:55,540 --> 00:27:59,140 +الـ بنك المراسل بقيمة المبلغ اللي تمّ شحنه فقط، مش + +418 +00:27:59,140 --> 00:28:01,760 +بقيمة، مش بكامل قيمة الاعتماد + +419 +00:28:04,750 --> 00:28:08,950 +القريب، ناخذ كدا تمرين عملي بالأرقام مشان نتعرف + +420 +00:28:08,950 --> 00:28:12,290 +على ماشي تلاتة أربعة، ماشي مين تلاتة أربعة + +421 +00:28:12,290 --> 00:28:16,590 +نطلعوا، يلا فضلوا بالترتيب خلينا + +422 +00:28:40,580 --> 00:28:43,500 +اقرأ، اقرأ، اقرأ السؤال، اقرأ السؤال. أول شهر + +423 +00:28:43,500 --> 00:28:47,180 +استراحة، فيما تستمر الألبان في السنين، استراحة + +424 +00:28:47,180 --> 00:28:51,100 +براءة من ويبانيين وخمسين ألف دورة، مفهومة من + +425 +00:28:51,100 --> 00:28:53,840 +المدرسة الدولية، مفهومة من كتاب الشرور، مفهومة من + +426 +00:28:53,840 --> 00:28:57,920 +كتابين الدينية، ومفهومة من كتاب أسماك، عشرة، مين + +427 +00:28:57,920 --> 00:28:58,380 +دينار، + +428 +00:29:02,930 --> 00:29:04,470 +إحنا حاسبين على اعتماد مستندية، أنتم بانتوا + +429 +00:29:04,470 --> 00:29:07,790 +خالصين، حاسبنا على اعتماد مستندية، هنشتغل بأن + +430 +00:29:07,790 --> 00:29:10,010 +عندك حاجة على اعتماد مستندية، عندك قيدين أساسيين، + +431 +00:29:10,010 --> 00:29:12,250 +القيد الأول، القيد النظامي، والقيد الثاني، القيد + +432 +00:29:12,250 --> 00:29:15,790 +خصم من المخطئة والاستفاقية، هنكون حافظين على هذا + +433 +00:29:15,790 --> 00:29:15,950 +الكلام + +434 +00:29:48,750 --> 00:29:50,030 +موسكية غالبة + +435 +00:30:12,860 --> 00:30:16,100 +القيد الأول عندكم زملتكو هو عبارة عن قيد نظامي يؤكد + +436 +00:30:16,100 --> 00:30:19,360 +فتح الاعتماد من حساب تعودات العملاء إلى حساب + +437 +00:30:19,360 --> 00:30:22,220 +تعودات البنك مقابل الاعتماد المستندية، لو كتبنا + +438 +00:30:22,220 --> 00:30:24,960 +كلمة استيراد، استيراد اشتغل في اسمك، ده ماشي ما فيش + +439 +00:30:24,960 --> 00:30:30,460 +مشكلة، الآن هنعمل القيد الثاني من الحسابات الجارية + +440 +00:30:50,910 --> 00:30:54,470 +التأمينات النقدية، وهناخد كام قيمة الاعتماد ونضربه + +441 +00:30:54,470 --> 00:30:57,910 +في نسبة التأمينات النقدية، اللي عبارة كانت عن كام؟ + +442 +00:30:57,910 --> 00:31:02,650 +30%، 30%، نحن ممكن نجيبها 5 + +443 +00:31:02,650 --> 00:31:07,410 +و2 ألف، 5 ألف هي عبارة عن إيه؟ هي عبارة عن + +444 +00:31:07,410 --> 00:31:12,830 +50 ألف دولار، هذا إشارة الدولار، مضروبة في + +445 +00:31:12,830 --> 00:31:17,550 +0.70، الأسكت على إشارة الدولار يعني. + +446 +00:31:21,190 --> 00:31:24,890 +الآن مشان نحسب التأمينات النقدية، هننسخ قيادة + +447 +00:31:24,890 --> 00:31:27,830 +الدولار الآن ونتكلم عن القيمة المعادلة بالدينار + +448 +00:31:27,830 --> 00:31:31,970 +ونضربها في كام؟ في 30%. الآن مشان نحسب العمولة، + +449 +00:31:31,970 --> 00:31:34,930 +برضه هنتكلم عن 500 ألف مضروبة في نسبة العمولة + +450 +00:31:34,930 --> 00:31:36,890 +مضروبة في المدة الزمنية. + +451 +00:31:39,690 --> 00:31:40,930 +ضررت العمولة الـ 7.5 مليون + +452 +00:31:44,040 --> 00:31:45,120 +فروق العملة 175. + +453 +00:31:50,680 --> 00:31:53,500 +وحساب المصرفات 100 دينار. + +454 +00:31:59,200 --> 00:32:07,700 +مجموع العناصر هذه كلها تساوي 10862.5 دينار. 10862 + +455 +00:32:07,700 --> 00:32:13,410 +ونص. هذا الآن، هذا القيود المتعلقة بالنقطة الأولى + +456 +00:32:13,410 --> 00:32:22,170 +اللي هي عملية فتح الاعتماد المستندية، تفضل + +457 +00:32:22,170 --> 00:32:30,490 +يا عزيزي إنه + +458 +00:32:30,490 --> 00:32:35,660 +تمّ تعزيز الاعتماد من قبل مراسل خارجي، حتى هو مرسوم + +459 +00:32:35,660 --> 00:32:39,100 +الـ Heather Nutz معروف من قبل مراسل خارجي، وأخذ + +460 +00:32:39,100 --> 00:32:43,480 +عمولة بواقع 5% من 10 مليون. إحنا عايزين + +461 +00:32:43,480 --> 00:32:45,840 +نعقد محاسبة هذا، لما تنتهي زي الاعتماد، يطرحنا + +462 +00:32:45,840 --> 00:32:49,240 +ويقولوا، تكلفة على حساب من؟ على حساب الجاري العميل + +463 +00:32:49,240 --> 00:32:54,220 +هنا، ولا على حساب المصدر برا؟ هذا كلام بحكم + +464 +00:32:54,220 --> 00:32:59,340 +الاتفاق بين الطرفين. لما أنا، لما سألت بطاعة، اتفقت + +465 +00:32:59,340 --> 00:33:02,200 +أنا والمصدر إنه إن تمّ تعزيز الاعتماد وأنا أتحمل + +466 +00:33:02,200 --> 00:33:05,000 +التكاليف، في الحالة هذه هتحمل أنا التكاليف من، + +467 +00:33:05,000 --> 00:33:08,180 +وأسجل لصالح من؟ المراسل الخارجي، لكن بصرف النظر، + +468 +00:33:08,180 --> 00:33:11,100 +يعني خلينا نقول يعني ما نخصّش السؤال من اتحمل + +469 +00:33:11,100 --> 00:33:13,820 +التكاليف، هنعتبر التكاليف عبء على البنك ويسجل + +470 +00:33:13,820 --> 00:33:16,920 +مسألة لصالح من؟ لصالح المراسل الخارجي، لأنه + +471 +00:33:16,920 --> 00:33:20,160 +بعدين، لأنه هنا لما أخذت العمولة أنا، أنتم كبنك + +472 +00:33:20,160 --> 00:33:22,700 +أخذتوا عمولة، أخذتوا عمولة شاملة، عمولة البنك + +473 +00:33:22,700 --> 00:33:26,560 +وعمولة التعزيز نفسها، + +474 +00:33:26,560 --> 00:33:27,100 +إيه + +475 +00:33:31,580 --> 00:33:40,480 +من حسابات التجارية إلى حساب البنك المرسل، لكن لو + +476 +00:33:40,480 --> 00:33:43,160 +فرضنا أن البنك عايز يتحمل قيمة هذه التكاليف، + +477 +00:33:43,160 --> 00:33:46,680 +هنقولش قيد حسب إيه؟ من حساب العمولة إلى حساب + +478 +00:33:46,680 --> 00:33:51,200 +البنك المرسل، يعني لو فرضًا البنك المحلي هو اللي + +479 +00:33:51,200 --> 00:33:53,600 +هيتحمل العمولة، ليه؟ لأنه أخذها من البداية، من + +480 +00:33:53,600 --> 00:33:59,160 +الأول، أخذها مني أنا من + +481 +00:33:59,160 --> 00:34:03,200 +الحسابات التجارية العاملة طبعًا إلى حساب البنك + +482 +00:34:03,200 --> 00:34:07,680 +المراسل، الآن لو فرضًا هذا التعزيز كان في مرحلة + +483 +00:34:07,680 --> 00:34:12,200 +لاحقة غير متفق عليها، ممكن أول من حساب العمولة إلى + +484 +00:34:12,200 --> 00:34:14,820 +حساب البنك المراسل، اللي أنا بكون أنا كبنك أخذت + +485 +00:34:14,820 --> 00:34:17,900 +العمولة تلك المرة واحدة، عمولتي أنا كبنك وعمولة + +486 +00:34:17,900 --> 00:34:20,800 +البنك المراسل، والآن بصرفها لمن؟ بدفع قيمتها البنك + +487 +00:34:20,800 --> 00:34:27,620 +المراسل بتاعي، ما بله + +488 +00:34:27,620 --> 00:34:40,030 +175 غلطانة في تردسكام ثانية وخمسين كيلو دي؟ هذا + +489 +00:34:40,030 --> 00:34:51,350 +مصرح مش صح كامل، طيب بس + +490 +00:34:51,350 --> 00:34:53,490 +هالكورس + +491 +00:34:56,350 --> 00:34:59,470 +ووصلت شحنة من البضاعة بقيمة عشانها، شحنة اجت مجزّأة + +492 +00:34:59,470 --> 00:35:03,230 +بقيمة عشانها عشانها عشانها، بقيمة عشانها شحنة اجت + +493 +00:35:03,230 --> 00:35:05,510 +مجزّأة بقيمة عشانها عشانها عشانها عشانها عشانها + +494 +00:35:05,510 --> 00:35:05,550 +عشانها عشانها عشانها عشانها عشانها عشانها عشانها + +495 +00:35:05,550 --> 00:35:05,670 +عشانها عشانها عشانها عشانها عشانها عشانها عشانها + +496 +00:35:05,670 --> 00:35:08,530 +عشانها عشانها عشانها عشانها عشانها عشانها عشانها + +497 +00:35:08,530 --> 00:35:16,530 +عشانها عشانها عشانها + +498 +00:35:16,530 --> 00:35:19,110 +عشانها عشانها ع + +499 +00:35:38,870 --> 00:35:41,710 +هتعمل الـ Credit بالـ Credit، وهنشربها من حساب + +500 +00:35:41,710 --> 00:35:46,170 +التأمينات النقدية، قيمة الشحنة كام؟ 20 ألف إيش؟ + +501 +00:35:46,170 --> 00:35:49,130 +دولار، هنقول هنا عشرين ألف دولار، قداش هي تساوي + +502 +00:35:49,130 --> 00:35:52,750 +عشرين ألف دولار، مضروبة في كام يعني؟ يعني كام + +503 +00:35:52,750 --> 00:35:56,230 +بيطلع الجواب؟ أربعة عشر، هنكتب هنا أربعة عشر، + +504 +00:35:56,230 --> 00:35:57,350 +حللنا مشكلة بنت المرسل + +505 +00:36:00,620 --> 00:36:03,080 +الآن الـ 14 ألف هتتوزع بين شغلتين، بين التأمينات + +506 +00:36:03,080 --> 00:36:05,520 +النقدية و بين الـ Dish مبلغ أخص محصر بالجار العميل، + +507 +00:36:05,520 --> 00:36:08,160 +اتفقنا عشان نحافظ على عنصر التوازن بالرصيد + +508 +00:36:08,160 --> 00:36:11,940 +التأمينات النقدية، أنه نسترجع التأمينات بنفس + +509 +00:36:11,940 --> 00:36:15,140 +النسبة التي يخص مات بها، أديش كانت نسبة التأمينات + +510 +00:36:15,140 --> 00:36:18,700 +النقدية؟ تلام أربع تاشر، تلام أربع تاشر، تلام عن + +511 +00:36:18,700 --> 00:36:21,520 +إيه؟ عن الدينار يعني، في ألف دولار، تلاتين في + +512 +00:36:21,520 --> 00:36:25,520 +المية، أصبح وقول هنا، تأمينات نقدية، أديش مبلغ هنا + +513 +00:36:25,520 --> 00:36:30,300 +كان؟ أربع تاشر ألف، ودروفك كام؟ تلاتين، تلاتين في + +514 +00:36:30,300 --> 00:36:39,600 +المية، كده بقى؟ أربعة تلاف و متين، عشر + +515 +00:36:39,600 --> 00:36:44,020 +حاجة، من مذكرين، + +516 +00:36:44,020 --> 00:36:48,280 +كده بقى تسعة تلاف و تمامية، تسعة تلاف و تمامية، تسعة + +517 +00:36:48,280 --> 00:36:51,280 +تلاف و تمامية، تسعة تلاف و تمامية + +518 +00:37:07,090 --> 00:37:11,530 +خلّيني أشرح الـ قيد هذه العملية اللي تمت هنا انتبهوا + +519 +00:37:11,530 --> 00:37:13,810 +علينا شوية، اللي كانت تسرنا، نقطة اللي كانت تسرنا، + +520 +00:37:13,810 --> 00:37:18,030 +لأنه أنها وصلت شحنة من البضاعة الشحنة التي وصلت + +521 +00:37:18,030 --> 00:37:22,750 +قيمتها عشرين ألف دولار لازم نطلع قيمتها بالدينار، + +522 +00:37:22,750 --> 00:37:25,590 +ليش نطلعها بالدينار؟ لأنه أنا حساباتي ونتائج + +523 +00:37:25,590 --> 00:37:28,330 +عملياتي كلها في نهاية العام تطلع بيش بالعملة + +524 +00:37:28,330 --> 00:37:31,430 +المحلية، فرضا الدينار، لكن مش بنتحوا علينا دور + +525 +00:37:31,430 --> 00:37:33,910 +العمل الأجنبي، العمل الأجنبي ضروري عنا، مش هنعرف + +526 +00:37:33,910 --> 00:37:37,580 +أيش التزامات الاعتماد المستندة؟ هنقول هنا 20 ألف + +527 +00:37:37,580 --> 00:37:41,460 +دولار، قداش يا طراب اتعاذل من الدينار، نضرب 20 ألف + +528 +00:37:41,460 --> 00:37:48,240 +ضرب 70 بتطلع 14 ألف دينار، هاي القيمة بالدينار، + +529 +00:37:48,240 --> 00:37:52,860 +هندفع للمراسل كام؟ هندفع لكامل المبلغ بالكامل، هاي + +530 +00:37:52,860 --> 00:37:59,010 +14 ألف، هاي المبلغ بالكامل 14 ألف لو فرضًا + +531 +00:37:59,010 --> 00:38:01,610 +التأمينات النقدية صفر، مافيش تأمينات نقدية، مش + +532 +00:38:01,610 --> 00:38:04,570 +بخصم بكام القيمة على حساب التجاري العميل، فهذا + +533 +00:38:04,570 --> 00:38:07,330 +اللي أنا اردت مش تقرا عليه، فرضًا مافيش حاجة اسمها + +534 +00:38:07,330 --> 00:38:09,930 +تأمينات نقدية، حقوا من حساب التجاري العميل إلى + +535 +00:38:09,930 --> 00:38:15,650 +حساب البنك المراسل، واضح؟ لكن كونوا فيه تأمينات + +536 +00:38:15,650 --> 00:38:19,810 +نقدية، أنتو أساساً حجزتوا مبلغ من عندك سابقا، هذا + +537 +00:38:19,810 --> 00:38:23,190 +المبلغ محجوز ليه؟ محجوز لمواجهة مخاطر هذا + +538 +00:38:23,190 --> 00:38:26,910 +الاعتماد، أنا ما دفعتش، لكن أنا بدفع الآن، قلت هدفع، + +539 +00:38:26,910 --> 00:38:30,470 +أصلا دفعت المبلغ، أديش نقصنه من حساب الجاري؟ نقصنه + +540 +00:38:30,470 --> 00:38:33,530 +من حساب الجاري بعد ما نسوي قضية التأمينات النقدية، + +541 +00:38:33,530 --> 00:38:35,990 +والله التأمينات النقدية أساساً كانت .. نسبتها كام + +542 +00:38:35,990 --> 00:38:41,190 +نسبة التأمينات النقدية هنا؟ 30% من كام قيمة الاعتماد + +543 +00:38:42,740 --> 00:38:45,300 +لكن الاعتماد ما اتجهش بالكامل اتجه أديش الشحنات + +544 +00:38:45,300 --> 00:38:47,520 +اللي ما نشها يعني عشرين ألف يعني أربع تاشر ألف + +545 +00:38:47,520 --> 00:38:52,340 +دينار هنقول أربع تاشر ألف دينار مضروبة فيه تلاتين + +546 +00:38:52,340 --> 00:38:57,140 +في المية بيطلع الجواب أربعة تلاف و متين دينار أصبح + +547 +00:38:57,140 --> 00:39:00,320 +يجب أن نسترد من التأمنات النقدية أربعة تلاف و متين + +548 +00:39:00,320 --> 00:39:03,700 +دينار هاي أربعة تلاف و متين دينار الفرق بين أربع + +549 +00:39:03,700 --> 00:39:06,740 +تلاف و متين و أربع تاشر ألف هذا تمام حسابي نقسم + +550 +00:39:06,740 --> 00:39:10,460 +فيه على الحساب الجاري اللي عامل الآن، طب، مش هنفهم + +551 +00:39:10,460 --> 00:39:14,320 +القصة هذه، مش هنترسخ المقلوبة أكتر لو سألتكوا + +552 +00:39:14,320 --> 00:39:16,580 +سؤال، رصيد التأمينات النقدية أديش كانت أول ما + +553 +00:39:16,580 --> 00:39:19,620 +خصمناها؟ + +554 +00:39:19,620 --> 00:39:24,120 +هذه قيمتها؟ 10500 خلينا نصور حساب التأمينات + +555 +00:39:24,120 --> 00:39:32,000 +النقدية، هذه هنا حساب التأمينات النقدية حساب + +556 +00:39:32,000 --> 00:39:36,660 +التأمينات النقدية، أديش كانت رصيد دائم؟ 10500 + +557 +00:39:38,280 --> 00:39:42,820 +الآن بعد ما استردنا منها كام؟ لأن 4200 رصيد مدين، + +558 +00:39:42,820 --> 00:39:51,440 +قداش رصيد هنا بتبقى؟ قداش؟ 6300 أصبح رصيد + +559 +00:39:51,440 --> 00:39:56,480 +التأمينات النقدية 6300 طب خليني أشوف اشتغلنا في صح + +560 +00:39:56,480 --> 00:40:02,270 +ولا غلط، خليني أعمل كده لنفكر، 6300 لابد أن تكون + +561 +00:40:02,270 --> 00:40:06,510 +متناسبة بنفس النسبة مع القيمة المتبقية من الاعتماد + +562 +00:40:06,510 --> 00:40:11,490 +اعتماد قيمته في الأول كام كان قيمته؟ 35 ألف دينار + +563 +00:40:11,490 --> 00:40:14,830 +استرهيط دينار ويعادلوا تأمينات نقدية يعني كان + +564 +00:40:14,830 --> 00:40:19,970 +قيمته 35 ألف دينار 35 ألف دينار، كم كان يعادلوا + +565 +00:40:19,970 --> 00:40:25,950 +تأمينات نقدية؟ 10500 مش كده ولا لا الاعتماد الآن، + +566 +00:40:25,950 --> 00:40:29,920 +كم صار قيمته الآن؟ أجت منه شحنة بكام؟ أجت منه شحنة + +567 +00:40:29,920 --> 00:40:36,680 +بـ 14 أديش بقى يعني 21، مش كده ولا لأ؟ أديش يطول + +568 +00:40:36,680 --> 00:40:41,860 +أبدو تأميناته النخدية؟ أضرب 21 في 30، أرجع تطلع + +569 +00:40:41,860 --> 00:40:48,680 +6030، صح الرصيد هذا ولا لأ؟ يعني القيمة المتبقية + +570 +00:40:48,680 --> 00:40:53,860 +من الاعتماد يجب أن تتناسب مع أيه؟ مع نفس القيمة + +571 +00:40:53,860 --> 00:40:56,820 +المتبقية من التأمينات النخدية في المرتبطات الحالية + +572 +00:40:56,820 --> 00:41:00,200 +بنفس النسبة لأنها كانت في الأول تلاتين على الكامل + +573 +00:41:00,200 --> 00:41:03,820 +خفضنا بنخفض بنفس النسبة بيطلع من هنا عملية متساوي + +574 +00:41:03,820 --> 00:41:10,320 +صعبة هذي؟ ولا كده بتفكروا فيها كتير؟ شايفكم؟ طب + +575 +00:41:10,320 --> 00:41:14,360 +الآن بتسألوا السؤال، أشوفوا فاهمين ولا؟ وجود رصيد + +576 +00:41:14,360 --> 00:41:18,180 +للتأمنات النقدية ها، هيفكروا معايا، وجود رصيد + +577 +00:41:18,180 --> 00:41:23,940 +للتأمنات النقدية، هيو هنا ماذا يعني؟ أن هناك، مين + +578 +00:41:23,940 --> 00:41:26,420 +يكمل معايا؟ وجود رصيد + +579 +00:41:29,130 --> 00:41:34,510 +في بضاعة .. أحسنت أن هناك بضاعة لم تَرْت حتى هذه + +580 +00:41:34,510 --> 00:41:38,790 +اللحظة وإن التمنية تقدر تكون رصيدة إيش؟ سفر صح + +581 +00:41:38,790 --> 00:41:43,290 +ممكن تطلع قيمة البضاعة بطريقة معكسة ولا لا؟ يعني + +582 +00:41:43,290 --> 00:41:47,090 +هذا الـ6300 تعادل كتعادل المتبقى من البضاعة لو + +583 +00:41:47,090 --> 00:41:49,930 +قسمنا على 30 بيعطيك قيمة البضاعة نفس عملية حسابية + +584 +00:41:49,930 --> 00:41:55,020 +تحسس البداية فالمسألة الآن وجود رصيد للتأمينات + +585 +00:41:55,020 --> 00:41:58,220 +النقدية يشير على أن بضاعة لم تَرْت بعد، وكذا بيعطيك + +586 +00:41:58,220 --> 00:42:02,240 +مؤشر زي كده مرآة بيعكس على أن الاعتماد على السعر + +587 +00:42:02,240 --> 00:42:07,160 +المفروض، طب لو لاقينا الاعتمادات المستندية فيه + +588 +00:42:07,160 --> 00:42:09,920 +تأمينات نقدية أو فيش اعتمادات مستندية بكون في خلل + +589 +00:42:09,920 --> 00:42:13,320 +في القيد المحاسب في مشكلة تمت خلال السنوات الماضية + +590 +00:42:13,320 --> 00:42:16,340 +أو السنة العالية المتعلقة بالحسابات ما تم تسوية + +591 +00:42:16,340 --> 00:42:19,360 +قيمة التأمينات النقدية لأن بعد ما عملنا القيد هذا + +592 +00:42:19,360 --> 00:42:22,860 +احنا وشو احنا بقيمة عشرين ألف اللي تعادل أربعة عشر + +593 +00:42:22,860 --> 00:42:25,880 +ألف دينار إيش يطرح يظل في القيد النظامي؟ هيلقى كما + +594 +00:42:25,880 --> 00:42:29,700 +هو القيد النظامي؟ هينخفض، هينخفض القيد النظامي، + +595 +00:42:29,700 --> 00:42:34,120 +إيش هنقول؟ من حساب أيش؟ اكتبوا من حساب تعهدات + +596 +00:42:34,120 --> 00:42:44,500 +البنك مقابل اعتمادات إلى حساب تعهدات العملاء مقابل + +597 +00:42:44,500 --> 00:42:52,640 +اعتمادات 14000 صحيح الغين القيد النظامي بقيمة الـ + +598 +00:42:52,640 --> 00:42:56,920 +14000 بقيمة الشحنة الواردة السؤال يطرح نفسه الآن + +599 +00:42:56,920 --> 00:43:00,760 +يطرح رصيد القيد النظامي كامل الآن أي حساب القيد + +600 +00:43:00,760 --> 00:43:05,580 +النظامي لو خدنا الطرف الأهم أنا ملقيت 35 ألف مدينة + +601 +00:43:05,580 --> 00:43:10,500 +و هنا دائن 14 أصبح 21 ألف 21 إيش بقبلها من + +602 +00:43:10,500 --> 00:43:14,760 +التأمينات النقدية 6300 فهي عملية توازن مدام احنا + +603 +00:43:14,760 --> 00:43:17,840 +ماشيين على نفس النسبة و بنطبق نفس نجرها ده هلاقي + +604 +00:43:17,840 --> 00:43:20,920 +المثل أكون هم توازن لكن أي خلل هتلاقي العرض ده إيه + +605 +00:43:20,920 --> 00:43:26,180 +إيش اختلف فضل + +606 +00:43:26,180 --> 00:43:34,080 +سؤال ولا إيه لا لا لسه لسه طب سؤاله كده بتسألكوا لو + +607 +00:43:34,080 --> 00:43:38,500 +واحد قالكوا رصيد التأمنات النقدية يظهر في نهاية + +608 +00:43:38,500 --> 00:43:44,020 +العام برصيد سفر صح؟ ممكن يكون موجود يفهم عن إيه + +609 +00:43:44,020 --> 00:43:48,560 +يعني؟ أنه كان بالبضاعة الاعتماد هذا وردت بالكلام + +610 +00:43:48,560 --> 00:43:52,780 +طب رصيد الاعتمادات النقدية رصيد دائم قيمته كذا؟ + +611 +00:43:52,780 --> 00:43:56,720 +مقبول؟ طب رصيد العثات اللي كانت رصيد مدينة؟ + +612 +00:43:58,910 --> 00:44:02,170 +مستحيل أسمح لصيدة مدينة، يا سفر يا دائم، دائم يشير + +613 +00:44:02,170 --> 00:44:05,670 +على أن البضاعة لسه ما وصلتش، سفر البضاعة وصلت، + +614 +00:44:05,670 --> 00:44:08,830 +مدينة خطأ، مع أن ذلك أنه في مشكلة في الكمبيوتر + +615 +00:44:08,830 --> 00:44:11,310 +المحاسبية، احنا غلطنا في الإجراء اللي قد محاسبنا، + +616 +00:44:11,310 --> 00:44:14,630 +وهذا بيعطيك مؤشر على أنه رجع حساباتنا وتأكد من مدى + +617 +00:44:14,630 --> 00:44:18,370 +صحتنا، من عايز يطلع للسؤال الأخير، فضل + +618 +00:44:27,850 --> 00:44:40,430 +السؤال الأخير هو عبارة عن اعتماد تصدير اقرأ + +619 +00:44:40,430 --> 00:44:43,930 +السؤال تسلم البنك اعتمادا مستنانيا من يناسيب + +620 +00:44:43,930 --> 00:44:46,850 +الأمريكا تسلمنا عن اعتماد تصدير على طول، احنا + +621 +00:44:46,850 --> 00:44:50,490 +تلقينا الاعتماد، مش فتحناها في قيمة 100 ألف دولار، + +622 +00:44:50,490 --> 00:44:55,070 +وكانت تغيير التجارب للمصدر المحلي، شركة ال Counter + +623 +00:44:55,680 --> 00:44:59,160 +وفي التاريخ لاحظ تسلم البنك العميل للشركة التوتر + +624 +00:44:59,160 --> 00:45:02,600 +وسنانات الشهر مقام البنك بإحسانها إلى البنك + +625 +00:45:02,600 --> 00:45:07,640 +التاريخي وبناء على التاريخ قام البنك بقيم مصارف + +626 +00:45:07,640 --> 00:45:12,460 +عملية عميلنا وقابل أمور الـ 200 دينار ومصروفها + +627 +00:45:12,460 --> 00:45:18,570 +الـ 200 دينار سعر السفر 1 دولار كل هذه العملية + +628 +00:45:18,570 --> 00:45:22,970 +تشير على أن هناك اعتماد استيراد تم فتحه في الخارج، + +629 +00:45:22,970 --> 00:45:26,610 +إحنا كمصرف محلي تلقينا هذه المعلومات، والآن إحنا + +630 +00:45:26,610 --> 00:45:29,490 +بنطلب من عميلنا أنه يبدأ يشحن البضاعة، العميل قام + +631 +00:45:29,490 --> 00:45:32,970 +يشحن البضاعة، وبالتالي هنعمل قيد أنه نثبت الحق لهذا + +632 +00:45:32,970 --> 00:45:36,830 +العميل، ونخصم القيمة على حساب مين؟ من هو اللي في + +633 +00:45:36,830 --> 00:45:43,030 +الخارج، اسمه الـ Bank المراسل أيوة أول حاجة هنعمل + +634 +00:45:43,030 --> 00:45:47,170 +إثبات بأنه إحنا تلقينا اعتماد مستندى أصلاً عند تلقى + +635 +00:45:47,170 --> 00:45:49,690 +الاعتماد المستندى .. القالة ما بتمشي ولا يعني؟ + +636 +00:46:01,760 --> 00:46:05,720 +هنقول في القيد المحاسبي أن حساب تعهدات البنك مقابل + +637 +00:46:05,720 --> 00:46:10,200 +اعتمادات تصدير إلى حساب تعهدات العملاء مقابل + +638 +00:46:10,200 --> 00:46:15,240 +اعتمادات تصدير هذا القيد النظامي يتم عمله مباشرة + +639 +00:46:15,240 --> 00:46:19,360 +عندما نتلقى الاعتماد عندما نتسلم الاعتماد يتم عمل + +640 +00:46:19,360 --> 00:46:23,340 +القيد النظامي نحن الآن ننتظر كبنك فترة تاريخية + +641 +00:46:23,340 --> 00:46:28,440 +فاصلة ما بين تلقى الاعتماد وعملية شحن البضاعة + +642 +00:46:28,440 --> 00:46:30,240 +البضاعة تشحن من هنا إلى الخارج + +643 +00:46:44,180 --> 00:46:46,920 +هيعمل قيد النظامي، هذا القيد النظامي بينه فاصل + +644 +00:46:46,920 --> 00:46:50,420 +تاريخي، مرحلة ثانية أنه هنشبع المشاحن البضاعة، + +645 +00:46:50,420 --> 00:46:53,980 +هنعمل قيد، هنقول فيه إيه، من حساب، من حساب لأنك + +646 +00:46:53,980 --> 00:46:56,480 +ورأسنا نجعله مدين بالقيمة إلى مذكورين + +647 +00:47:07,860 --> 00:47:13,040 +حسابات الجارية العميل وحساب العمولة وحساب المصرفات + +648 +00:47:13,040 --> 00:47:24,060 +تلاحظوا + +649 +00:47:24,060 --> 00:47:26,720 +هنا النقطة المهمة اللي بغلب فيها الطلاب والطالبات + +650 +00:47:26,720 --> 00:47:27,820 +في الامتحانات + +651 +00:47:30,250 --> 00:47:33,830 +قيمة الاعتماد 70 هو المبلغ اللي هيروح للمراسل اللي + +652 +00:47:33,830 --> 00:47:38,110 +هتخصم عن المراسل ما لجيش 71 قد مش هتوزن أنا إيش + +653 +00:47:38,110 --> 00:47:41,990 +بتعامل مع القضايا هذه بقصم فأخد فرق العملة من حساب + +654 +00:47:41,990 --> 00:47:45,390 +الجاري يعني لما أسجل كامل قيمة لحساب العميل بأخد + +655 +00:47:45,390 --> 00:47:49,330 +منه عمولتي وبأخد منه إيش مصروف هذه أصبح عندك هنا + +656 +00:47:49,330 --> 00:47:52,510 +69 ألف و700 + +657 +00:47:56,410 --> 00:47:59,830 +تلاحظوا إيه؟ سجلنا الحساب الجاري العميل هنا 69700 + +658 +00:47:59,830 --> 00:48:05,370 +مش قولنا 71 ألف العميل أو 70 ألف أخدنا .. استفدنا + +659 +00:48:05,370 --> 00:48:08,250 +.. استوفينا العمولة والهدمة من وين؟ من الحساب + +660 +00:48:08,250 --> 00:48:10,550 +الجاري العميل. في سؤال؟ فضل. + +661 +00:48:13,910 --> 00:48:17,790 +ما حولنا قيمة العمولة ومصرفاتنا للدولة. لأنهم ممكن + +662 +00:48:17,790 --> 00:48:18,610 +يحصلوا .. + +663 +00:48:24,780 --> 00:48:27,640 +واحد دولار لغة طبيعي؟ 200 دينار جاهز يعني طوله خاصة + +664 +00:48:27,640 --> 00:48:31,220 +لأ أنا بقول ليش يعني حولنا الاعتماد المستند + +665 +00:48:31,220 --> 00:48:34,500 +للدينار ما حولنا قيمة المصرفات للدولار زي قيمة .. + +666 +00:48:34,500 --> 00:48:37,080 +زي واحد .. إحنا بتحولنا .. إحنا بتحولنا الدينار + +667 +00:48:37,080 --> 00:48:41,140 +هدفنا تحولنا الدينار مش مطيرة .. مش مطيرة أن نتحول + +668 +00:48:41,140 --> 00:48:43,560 +إحنا مش هدفنا نغير هذا الدولار خاليف الواقع ودولار + +669 +00:48:43,560 --> 00:48:49,600 +خاليف الدولار لأ هدفنا أي عملة .. أي عملة موجودة + +670 +00:48:49,600 --> 00:48:52,400 +في الاعتماد المستند بشأن أثبت خيار محاسبي لازم + +671 +00:48:52,400 --> 00:48:53,360 +أحولها الأملة السيجينية + +672 +00:49:06,040 --> 00:49:08,240 +مش محاولة بيضربها في سبعين ثمانية بس محاولة + +673 +00:49:08,240 --> 00:49:11,280 +بالجاز، عبارة بالجاز يعني، ما ضربناش، بيتك تتفالك + +674 +00:49:11,280 --> 00:49:15,280 +بالدولار ما ضربناها عشان ما فيش مشكلة مرة ثانية الآن + +675 +00:49:15,280 --> 00:49:17,520 +خليني مثلاً كده أتكلم عن القضية إيش معنى القيد + +676 +00:49:17,520 --> 00:49:19,520 +النظامي الآن؟ علغي القيد النظامي + +677 +00:49:22,400 --> 00:49:24,700 +ده أن أنتو معين بتعرفوا عملية التحويل هنشرح كده + +678 +00:49:24,700 --> 00:49:30,220 +لمدة ثلاث دقائق كيف بيتم التعامل في الحسابات هنا في + +679 +00:49:30,220 --> 00:49:33,140 +الاعتمادات المستندية خاصة لما تكون بعملات أجنبية + +680 +00:49:33,140 --> 00:49:37,020 +طبعاً وإحنا في سجلاتها بنسجل بإيش بالعملات المحلية + +681 +00:49:37,020 --> 00:49:45,220 +أخذتوا أنتو محاسبة دولية؟ أعطيتكوا + +682 +00:49:45,220 --> 00:49:46,500 +شوية كده كانت فكرة عن الموضوع بس + +683 +00:49:53,830 --> 00:49:55,910 +الألم خنت في عمل كده، إن افترضوا أن أنتو بنك + +684 +00:49:55,910 --> 00:49:59,590 +فلسطين، كتبته خلاص، كل يرمي الألم كده، يتابع عليه + +685 +00:49:59,590 --> 00:50:06,550 +شوية، معلومة كده إضافية يعني، معلومة إضافية ما لهاش + +686 +00:50:06,550 --> 00:50:12,090 +علاقة بالهاتف، بس أنتو .. لأن أنتو بنك فلسطين، + +687 +00:50:12,090 --> 00:50:15,170 +لمتين فترة اعتماد مستندية، هل هنفتحوا بعملة بلدنا، + +688 +00:50:15,170 --> 00:50:18,160 +لو فرضنا عمرتنا دي نقر تنين حاجة نفتح عمالة في + +689 +00:50:18,160 --> 00:50:21,980 +بلدنا، ما حصلش هيترفينا برا لأن البضاعة سيتم دفع + +690 +00:50:21,980 --> 00:50:25,580 +قيمتها بالعمل الأجنبي يعني إحنا جبنا بضاعة مثلاً + +691 +00:50:25,580 --> 00:50:29,440 +من تركيا المصدر التركي بيقول اتفعلي بالدولار أو + +692 +00:50:29,440 --> 00:50:32,220 +اتفعلي بالليرة التركية جبنا بضاعة من بريطانيا، + +693 +00:50:32,220 --> 00:50:34,540 +بيقول اتفعلي باليورو أو اتفعلي بالسترليني، بال .. + +694 +00:50:34,540 --> 00:50:37,060 +بالسترليني، من أمريكا اتفعلي بالدولار أو اتفعلي + +695 +00:50:37,060 --> 00:50:40,020 +باليورو، يعني في عملات دولية متعرفة عليها طب إحنا + +696 +00:50:40,020 --> 00:50:42,940 +المخزونة هنا بكل عملات أجنبية أو عملات محلية، يت + +697 +00:50:46,510 --> 00:50:51,130 +أنا كمحاسب هنا في داخل البنك، في نهاية العام، بدي + +698 +00:50:51,130 --> 00:50:55,310 +أعد حساباتي حسب أي عملة، عملة البلد تبعي، فرضا + +699 +00:50:55,310 --> 00:50:59,650 +عملة الدينار الأردنية، أصبح أي عملة خلاف عملة + +700 +00:50:59,650 --> 00:51:03,090 +الدينار الأردنية، من منظرنا أن تعتبر هذه عملة إيش؟ + +701 +00:51:03,090 --> 00:51:06,910 +أجنبية، بالضبط، سنقوم بترجمة هذه العملة الأجنبية + +702 +00:51:06,910 --> 00:51:09,290 +إلى العملة المحلية، تتبنى الدينار الأردنية كأنه + +703 +00:51:09,290 --> 00:51:12,310 +عملة المحلية إحنا طبعاً ما عندناش عملة زي ما تعرفين لكن + +704 +00:51:12,310 --> 00:51:17,210 +نعتبر دينارنا عملتنا أي عملة خلاف الدينار الأردني + +705 +00:51:17,210 --> 00:51:22,450 +تعتبر عملة محلية عملة أجنبية وبالتالي نقوم + +706 +00:51:22,450 --> 00:51:25,490 +بترجمتها يعني إيش مع ترجمتها ضربها في سعر الصرف + +707 +00:51:25,490 --> 00:51:29,830 +وتحويل قيمتها إلى العملة طيب كيف إحنا بنتابع + +708 +00:51:29,830 --> 00:51:32,130 +ونراقب رصيد الاعتماد لأن الاعتماد كله بالعملة + +709 +00:51:32,130 --> 00:51:36,470 +الأجنبية وأنا هنا بسجل بعملة إيش محلية هنا في هذه + +710 +00:51:36,470 --> 00:51:40,780 +الحالة هنطلع نفتح في سجل الأستاذ العام خالدين خانة + +711 +00:51:40,780 --> 00:51:45,680 +هنا تبين الرصيد، يعني الحركة اللي بتتم هنا، الحركة + +712 +00:51:45,680 --> 00:51:48,380 +اللي بتتم هنا هي بعملة محلية، وبكون في كده عمود + +713 +00:51:48,380 --> 00:51:51,100 +جانب منها، ما يعادلها بالعملة الأجنبية، يعني + +714 +00:51:51,100 --> 00:51:56,520 +additional 100000 كل القيود هتكون هنا بعملة محلية، + +715 +00:51:56,520 --> 00:51:59,640 +وإيش أساساً العملة الأجنبية المتعلقة بيها، مشان + +716 +00:51:59,640 --> 00:52:02,580 +نعرف إيش بصير في رصيد هذه الحساب من نفس العملة + +717 +00:52:03,560 --> 00:52:06,200 +طبعاً لما نعمل هذا المبلغ، يعني خلي بالك أول مرة + +718 +00:52:06,200 --> 00:52:09,780 +تشعروا أنه في عند قيادة إله مبلغين، مبلغ محلي و + +719 +00:52:09,780 --> 00:52:13,920 +مبلغ أجنبي، وبنفتح في سجل الأستاذ العام أيضاً نفس + +720 +00:52:13,920 --> 00:52:17,020 +الطريقة، زي كده، هي سجل الأستاذ العام، بنحط خطين + +721 +00:52:17,020 --> 00:52:21,360 +هنا وبنقول هنا محلية وهنا أجنبية، مبلغ مثلاً + +722 +00:52:21,360 --> 00:52:24,790 +أداشة وأداشة عادية ليه؟ مشان نتعرف على الرصيد + +723 +00:52:24,790 --> 00:52:27,050 +بالعمل الأجنبية، إيش هو عاجب العمل الأجنبي في أي + +724 +00:52:27,050 --> 00:52:29,890 +لحظة؟ بتكامل عمل أجنبية، الرصد اثنين هدول، مدينه + +725 +00:52:29,890 --> 00:52:32,630 +ثاني، بتكامل عمل محلية، الرصد مدينه ثاني، يعني نحط + +726 +00:52:32,630 --> 00:52:34,870 +العمل ثاني جانب بعض، سواء فترة مدينة أو فترات + +727 +00:52:34,870 --> 00:52:38,790 +مدينة، ليه؟ مشان نتعرف على رصيد حركة هذا الحساب + +728 +00:52:38,790 --> 00:52:41,970 +بالعمل دين، عملة المحلية مشان أعمل حسابات ختمية + +729 +00:52:41,970 --> 00:52:45,990 +في نهاية العام، وبالعمل الأجنبية مشان إيش؟ أراقب + +730 +00:52:45,990 --> 00:52:50,210 +على هذا الاعتماد بنفس عملته، مهما كان في شكل عمل + +731 +00:52:51,570 --> 00:52:54,270 +المسألة سهلة مش صعبة يعني عامة الكمبيوتر سهلة جداً + +732 +00:52:54,270 --> 00:53:01,230 +طيب الآن في عندي موضوع كده سهل شوية شوية بس شوية + +733 +00:53:01,230 --> 00:53:05,590 +ما فيش معين إحنا متخيلين الآن في عندي موضوع اسمه + +734 +00:53:05,590 --> 00:53:10,330 +هنبدأ فيه حد بداية بسيطة بس اللي هو بوالص التحصيل + +735 +00:53:10,330 --> 00:53:16,130 +بوالص التحصيل أو ما يُعرف اسم مستندات التحصيل + +736 +00:53:21,100 --> 00:53:27,280 +يعني تقريباً كده مع .. الموضوع كده شيء خاص أولاً + +737 +00:53:27,280 --> 00:53:31,720 +القسم اسمه + +738 +00:53:31,720 --> 00:53:37,480 +قسم + +739 +00:53:37,480 --> 00:53:45,820 +بوالص أطبح سيل أو ما يسمى أحياناً وسط نادات أطبح + +740 +00:53:45,820 --> 00:53:46,360 +سيل + +741 +00:53:50,330 --> 00:53:54,830 +هنأخد بس مدخل بسيط فيه، عشان نهيئ نفسنا للمحاضرة + +742 +00:53:54,830 --> 00:54:00,550 +القادمة، الآن إيه معنى KISK كمصفلح بوالص التحسين؟ + +743 +00:54:00,550 --> 00:54:04,770 +فاكريني في الاعتمادات المستندية، أن من ضمن + +744 +00:54:04,770 --> 00:54:10,030 +المستندات اللي تثبت أن البضاعة شحنت من بلد المصدر + +745 +00:54:10,030 --> 00:54:14,390 +إلى بلد المستورد أو المستورد، بدنا حاجة مستند مهم + +746 +00:54:14,390 --> 00:54:19,040 +اسمه بوليسة الشحنة مستندات تحصيل ليست تعني بوريس + +747 +00:54:19,040 --> 00:54:24,660 +الشحن، تعني كل المستندات التي تم من خلالها عملية + +748 +00:54:24,660 --> 00:54:28,840 +الاستيراد وعملية التصدير، يعني بوالص التصدي، بوالص + +749 +00:54:28,840 --> 00:54:32,160 +الشحن + +750 +00:54:32,160 --> 00:54:39,060 +هذه، هي عبارة عن مستندات تثبت أن هناك بضاعة شحنت + +751 +00:54:39,060 --> 00:54:43,620 +من بلد المصدر إلى بلد المستورد، يعني كأنه اتكلم عن + +752 +00:54:43,620 --> 00:54:46,820 +اعتمادات مستندية، طب ما هي الفرق بينهم بالاعتماد؟ + +753 +00:54:46,820 --> 00:54:52,840 +احنا نعرفه لأن مستندات التحصيل أو بوارث التحصيل هي + +754 +00:54:52,840 --> 00:54:58,040 +عبارة عن مستندات في إجمالها فاتورة مبدئية، فاتورة + +755 +00:54:58,040 --> 00:55:02,780 +نهائية، بوليصة الشحن نفسها، شهادة منشأ، شهادة + +756 +00:55:02,780 --> 00:55:05,300 +تأمين، كل ما يتعلق بالكلام اللي حكينا فيه في + +757 +00:55:05,300 --> 00:55:07,760 +الاعتماد التحصيلي هي نفسها تسمى مستندات التحصيل + +758 +00:55:11,140 --> 00:55:14,340 +القالية اللي تمت فيها عملية شحن البضاعة واستيراد + +759 +00:55:14,340 --> 00:55:18,240 +البضاعة قالية اختلفت عن الاعتمادات المستندية، أي + +760 +00:55:18,240 --> 00:55:22,960 +كل ما في الأمر كيف يعني تمت؟ يعني أنا كمستورد محلي + +761 +00:55:22,960 --> 00:55:26,240 +في فلسطين ما جيتش على بنك فلسطين وقلت له يا بنك + +762 +00:55:26,240 --> 00:55:30,500 +فلسطين أنا بدي أفتح اعتماد مستندي لصالح مين؟ مصدر + +763 +00:55:30,500 --> 00:55:32,920 +في الخارج مش كده بنصيح أمان الحين ولا لأ؟ بجيكوا + +764 +00:55:32,920 --> 00:55:35,600 +أنا بقول لكوا يا بنك فلسطين أنا عايز أفتح اعتماد + +765 +00:55:35,600 --> 00:55:41,730 +مستندي لصالح مصدر في الخارج يعني يا بنك فلسطين أصدر + +766 +00:55:41,730 --> 00:55:46,290 +خطاب من عندك مع مستنداته ومرفقاته بالكامل ووجهه + +767 +00:55:46,290 --> 00:55:49,910 +لمصرف خارجي والمصرف الخارجي ببالغ لمين؟ للمصدق مش + +768 +00:55:49,910 --> 00:55:52,570 +هنشحن البضاعة هذا في حالة الاعتمادات المستندية + +769 +00:55:52,570 --> 00:55:58,390 +اعتمادات الـ .. بوارث التحصيل اختلف الأمر ما فيش فيه + +770 +00:55:58,390 --> 00:56:01,850 +اعتمادات مستندية ولا البنك له علاقة بهذا الموضوع + +771 +00:56:01,850 --> 00:56:06,050 +إلا في مرحلة لاحقة كيف يعني؟ خلّيني أخد كده مثلًا + +772 +00:56:06,050 --> 00:56:09,530 +بسيط، نفترض إنك أنت كده تتعامل مع متجر هنا وبتاخد + +773 +00:56:09,530 --> 00:56:13,630 +منه عنده بضاعة، في الأصل مش هتطلع من المتجر اللي + +774 +00:56:13,630 --> 00:56:16,250 +تدفع ثمن البضاعة اللي بتاخد إيها، مش كده ولا لا، + +775 +00:56:16,250 --> 00:56:19,770 +لكن بعد شوية بصير في علاقات صارت علاقات صارت + +776 +00:56:19,770 --> 00:56:22,870 +معارفة، صار في نوع من ثقة بين الطرفين، فممكن تاخد + +777 +00:56:22,870 --> 00:56:26,670 +البضاعة من هذا المتجر، وتسدد بعد أمتى؟ بعد فترة + +778 +00:56:26,670 --> 00:56:29,490 +معينة، هذا هو الأمر اللي مطلوبك عم السيد روح تحصل + +779 +00:56:30,570 --> 00:56:34,510 +أنا مستورد في فلسطين، كل زمان أفتح اعتماد مستندي + +780 +00:56:34,510 --> 00:56:38,390 +لواحد مصدر تركي، ويجيب البضاعة ويتفعل والحمد لله + +781 +00:56:38,390 --> 00:56:41,510 +العلاقة صارت طيبة والعلاقة ثقة بين الطرفين، بعد + +782 +00:56:41,510 --> 00:56:44,730 +فترة معينة بقول لي إن أنت ما تغلبش حالك، ما تفتحش + +783 +00:56:44,730 --> 00:56:48,150 +اعتماد مستندي، أنا هبعت لك البضاعة وبعد كده سد + +784 +00:56:48,150 --> 00:56:51,130 +قيمتها براحتك، بعد شهر اتنين، تلات، أربعة، سد + +785 +00:56:51,130 --> 00:56:55,170 +قيمتها بعد فترة معينة يعني أصبح البضاعة تشحن من بلد + +786 +00:56:55,170 --> 00:56:58,050 +مصدر إلى بلد مستورد، والمصرف إيش؟ عنده علم + +787 +00:56:58,050 --> 00:57:00,770 +بالموضوع؟ لا يعلم بهذا الموضوع، هذه مستندة + +788 +00:57:00,770 --> 00:57:06,090 +التحصيل، بس قويتها هتختلف الآن إيش بيصير الأنواع + +789 +00:57:06,090 --> 00:57:10,130 +العملية؟ أنا مستورد في فلسطين، اتصلت مع مصدر تركي، + +790 +00:57:10,130 --> 00:57:14,650 +بيناتنا علاقة سابقة، شحن البضاعة، اللي بتدفع بعد + +791 +00:57:14,650 --> 00:57:17,510 +مثلا شهرين، تلاتة، كنت أنا خلال فترة هذه بعت جزء + +792 +00:57:17,510 --> 00:57:19,650 +من البضاعة وبعتها بالكامل، وبتاعي أصبح عندي سيولة + +793 +00:57:19,650 --> 00:57:26,830 +أدفع قيمة البضاعة هذه عند اقتراب موعد تحصيل القيمة + +794 +00:57:26,830 --> 00:57:31,510 +لصالحه هو، إيش هنعمل؟ يقوم المصدر بإرسال المستندات + +795 +00:57:31,510 --> 00:57:34,950 +اللي أنا هنا مستورد، لكن هيحصلها بالفريق العادي أو + +796 +00:57:34,950 --> 00:57:38,410 +عبره مباشرة وممكن تضيع، فإيش بعملها؟ بقول لي إيش + +797 +00:57:38,410 --> 00:57:40,650 +اسم الـ bank تبعك أنت يا فلسطين هنا؟ بقول لي اسم + +798 +00:57:40,650 --> 00:57:44,210 +الـ bank بنك فلسطين، وبروح المصدر التركي، برسل + +799 +00:57:44,210 --> 00:57:47,190 +المستندة لـ بنك فلسطين، وبنك فلسطين لا يعلم شيء عن + +800 +00:57:47,190 --> 00:57:51,050 +هذا الموضوع أساسًا، واضح ولا لا؟ يعني أصبح احنا يجب + +801 +00:57:51,050 --> 00:57:53,930 +أن أنت لو بدك في فلسطين هتتفاجأ إنه في مغلف كده + +802 +00:57:53,930 --> 00:57:57,630 +كبير ومعبي مستندات جاينة طاردة كده بريطانيا فتحته + +803 +00:57:57,630 --> 00:58:01,650 +كده نلاقيه هذا هي مكتوب عليه فوق ومستندات تحصيل + +804 +00:58:01,650 --> 00:58:06,870 +يعني هادي مباشرة بشتغل في هذا القسم بكون بفهم أن + +805 +00:58:06,870 --> 00:58:12,370 +هناك بضاعة شحنت في تاريخ سابق لشخص معين اسمه كذا + +806 +00:58:12,370 --> 00:58:13,070 +بياناته كذا + +807 +00:58:19,700 --> 00:58:23,340 +ونقرأ البوليصة الموجودة فيه ونتعرف على عدة أشياء + +808 +00:58:23,340 --> 00:58:27,900 +لو اشتغلنا في بلد فلسطين فعلًا هو بلد تاني أولًا هذه + +809 +00:58:27,900 --> 00:58:31,660 +الـ بوارسك بوارسك أجتنا من أي بلد؟ من تركيا نجيب + +810 +00:58:31,660 --> 00:58:36,180 +سجين نكتب بوليصة رقم كذا حسب رقم العميل هو وأرد + +811 +00:58:36,180 --> 00:58:39,260 +من تركيا وأعطيها رقم إشاري من عندي أنا كمان عشان + +812 +00:58:39,260 --> 00:58:43,340 +أتعرف على إيه؟ على هذه البيانات العميل اللي أصدر + +813 +00:58:43,340 --> 00:58:47,850 +البوليصة من طريقة المصدر هو فلان فلان حسابه رقم + +814 +00:58:47,850 --> 00:58:53,070 +كذا في البنك الخارجي قيمة البوالص كذا نوع العملة + +815 +00:58:53,070 --> 00:58:56,390 +بتاعة البوالص مثلًا الليرا تركي، الليرا إيقالي، جنيه + +816 +00:58:56,390 --> 00:59:00,670 +إسترليني، يورو حسب العملة نفسها عنوان الشخص المصدر + +817 +00:59:00,670 --> 00:59:05,510 +برا طريقة الدفع كل هذه البيانات بتكون موجودة في + +818 +00:59:05,510 --> 00:59:08,630 +بوالص تكتب في سجنك أنت لو كنت مزيف وأنت ما تعرفوش + +819 +00:59:08,630 --> 00:59:11,170 +من هو لسه العميل اللي أخد البضاعة دي فجأته بهذا + +820 +00:59:11,170 --> 00:59:15,580 +المغلف البيانات المقابلة أخرى، من هو الشخص المسحوب + +821 +00:59:15,580 --> 00:59:17,700 +عليه البوليصة؟ إيش مانو مسحوب عليه البوليصة؟ يعني + +822 +00:59:17,700 --> 00:59:21,920 +هذا الشخص إيه عمل؟ هو استورد البضاعة، اسم الشخص + +823 +00:59:21,920 --> 00:59:26,500 +هذا، عنوانه، مكانه، حسابه عندكم في الـ bank، كل هذه + +824 +00:59:26,500 --> 00:59:30,020 +البيانات مباشرة + +825 +00:59:30,020 --> 00:59:33,580 +في نفس اليوم أو في اليوم التالي بتتم تحرير الخطاب + +826 +00:59:34,410 --> 00:59:38,390 +من عندكم أنتم كبنك وبتجهلوا لمين؟ للعميل تبعك في + +827 +00:59:38,390 --> 00:59:42,850 +فلسطين تقولوا يا عميل في فلسطين هناك بوالص تحصيل + +828 +00:59:42,850 --> 00:59:48,650 +وردت مسحوبة عليك هيفهم إنه فيها تتعلق بضاعة وهي + +829 +00:59:48,650 --> 00:59:51,910 +تتعلق ببضاعة سابقة شحنة لك قبل شهر أو اتنين أو + +830 +00:59:51,910 --> 00:59:55,890 +تلاتة، تضحك الفكرة؟ اتفضل على الـ bank ادفع قيمة + +831 +00:59:55,890 --> 01:00:01,130 +هذه البوالص العميل اللي هنا إما بخيارين، يا إما + +832 +01:00:01,130 --> 01:00:06,210 +يدفع، يا إما ما يدفعش فرضًا عميل قال طنّة شمارة أجعل + +833 +01:00:06,210 --> 01:00:09,370 +بنقالكم إيش دخلكم فيها، مالكم مش علاقة بهذا + +834 +01:00:09,370 --> 01:00:12,910 +الموضوع، إيش هنعمل إحنا كبنك؟ إحنا أول ما استلمنا + +835 +01:00:12,910 --> 01:00:17,360 +البوالص عملنا قيد نظامي إيش نعمل قيد نظامي؟ لشان + +836 +01:00:17,360 --> 01:00:23,080 +نثبت أن هناك بوالص تحصيل ذات قيمة معينة تم تحديدها + +837 +01:00:23,080 --> 01:00:26,920 +ويجب أن يتم تسوية هذا الأمر فرضًا العميل قال أنا مش + +838 +01:00:26,920 --> 01:00:30,480 +عايز أدفع قيمة البوالص، إيش هنعمل؟ هنمسك القيد + +839 +01:00:30,480 --> 01:00:33,720 +النظامي تبعنا، نلغي اللي عملناه ونمسك البوالص ونحطها في + +840 +01:00:33,720 --> 01:00:35,940 +مغلف جديد مكتوب عليه في فلسطين ونعود ونرجعها + +841 +01:00:35,940 --> 01:00:39,380 +لمصدرها لأن احنا ما كناش طرف في هذه العملية من + +842 +01:00:39,380 --> 01:00:41,920 +البداية، ما فيش تبادل مستندي، قلت لك نتحمل أدنى + +843 +01:00:41,920 --> 01:00:45,520 +مسؤولية، إيش دورنا يعني كان هنا؟ دور إيه؟ الوسيط + +844 +01:00:45,520 --> 01:00:49,520 +المبلغ، تعال يا فلان ادفع قيمة عليك، دفع، ما دفعش، + +845 +01:00:49,520 --> 01:00:52,380 +ما دفعش، وبالتالي بنرجع البوارث كما كانت، نلغي + +846 +01:00:52,380 --> 01:00:56,040 +قيدنا النظامي، وبنرجع البوارث إلى مصدرها التي أتت + +847 +01:00:56,040 --> 01:01:03,230 +لهم، نفترض العميل دفع القيمة في هذه الحالة هنترأش + +848 +01:01:03,230 --> 01:01:06,690 +زي ما قلنا في الأول نعمل قيد نظامي ونسجل القيمة + +849 +01:01:06,690 --> 01:01:11,130 +لصالح المراسل الخارجي ونخصم بالقيمة على حساب مين؟ + +850 +01:01:11,130 --> 01:01:15,370 +العميل في فلسطين ويتم هذه العملية بهذا الشكل عملية + +851 +01:01:15,370 --> 01:01:18,710 +سهلة بس لكن كلمة بوالص تحصيل واردة أو واصل تحصيل + +852 +01:01:18,710 --> 01:01:21,590 +صادرة أحيانًا بتعمل شوية تداخل المحاضرة جاي إن شاء + +853 +01:01:21,590 --> 01:01:25,210 +الله بنحاول نشرح لكوا القيود المحاسبية المتعلقة + +854 +01:01:25,210 --> 01:01:28,750 +بكلا النوعين 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"text": "من قبل مراسل خارجي، حتى هو مرسوش الـ Heather Nutz معروف من قبل مراسل خارجي، وأخد عمولة بواقع خمسة في العشرة تلميين. احنا عايزين نعقد محاسن هذا، لما تنتهي زي الاعتماد، يطرحنا ويقولوا، تكلف على حساب مين؟ على حساب الجاري العميل هنا، ولا على حساب المصدر برا؟ هذا كلام بحكمين الاتفاق بين الطرفين. لما أنا، لما سألت بطاعة،", "tokens": [27842, 12174, 36150, 3714, 23557, 3794, 1211, 16490, 9640, 7435, 1829, 12399, 11331, 49975, 31439, 3714, 2288, 3794, 2407, 8592, 2423, 39184, 27359, 511, 426, 12950, 20449, 32887, 5172, 9154, 12174, 36150, 3714, 23557, 3794, 1211, 16490, 9640, 7435, 1829, 12399, 36725, 9778, 3215, 6225, 2304, 12610, 3660, 4724, 14407, 4587, 3615, 16490, 2304, 3794, 3660, 8978, 18863, 8592, 25720, 6055, 19528, 1829, 9957, 13, 1975, 5016, 8315, 6225, 47302, 11622, 9957, 8717, 3615, 4587, 3215, 3714, 5016, 32277, 1863, 23758, 12399, 5296, 15042, 6055, 29399, 3224, 1829, 30767, 1829, 42963, 34268, 15042, 3215, 12399, 7251, 9566, 2288, 5016, 8315, 4032, 1829, 39648, 14407, 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الاعتماد المستند للدينار ماحولنا قيمة المصرفات للدولار زي قيمة .. زي واحد .. احنا بتحولنا .. احنا بتحولنا الدينار هدفنا تحولنا الدينار مش مطيرة .. مش مطيرة ان نتحول احنا مش هدفنا نغير هذا الدولار خاليف الواقع ودولار خاليف الدولار لأ هدفنا اي عملة .. اي عملة موجودة في الاعتماد المستند بشأن أثبت خيار محاسبي لازم أحولها الاملة السيجينية", "tokens": [14407, 24401, 11778, 12610, 9640, 5296, 17082, 3660, 23032, 3555, 3615, 1829, 22807, 2331, 11778, 1829, 8315, 2288, 10874, 40294, 11622, 37495, 22653, 23032, 12610, 3224, 16490, 33546, 3660, 5296, 10721, 1975, 8315, 4724, 39648, 32239, 8592, 37495, 22653, 11331, 12610, 8315, 42963, 34268, 15042, 3215, 9673, 14851, 41260, 24976, 3215, 1829, 8315, 2288, 19446, 5016, 12610, 8315, 12174, 32640, 3660, 9673, 9381, 28480, 9307, 24976, 3215, 12610, 9640, 30767, 1829, 12174, 32640, 3660, 4386, 30767, 1829, 36764, 24401, 4386, 1975, 5016, 8315, 39894, 5016, 12610, 8315, 4386, 1975, 5016, 8315, 39894, 5016, 12610, 8315, 32748, 1829, 8315, 2288, 8032, 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قيمتها إلى العملة طيب كيف إحنا بنتابع ونراقب رصيد الاعتماد لأن الاعتماد كله بالعملة الأجنبية وانا هنا بسجل بعملة إيش محلية هنا في هذه الحالة هنطلع نفتح في سجل الأستاذ العام خالدين", "tokens": [10721, 5016, 8315, 23032, 3555, 3615, 995, 19446, 3615, 1863, 33599, 6225, 2304, 37977, 30767, 1829, 19446, 37279, 28480, 9957, 44381, 8717, 34268, 26890, 11778, 1863, 9640, 3660, 6225, 2304, 1211, 2655, 8315, 36632, 6225, 2304, 37977, 16490, 15040, 5172, 995, 24976, 3215, 1863, 9640, 16247, 13063, 3215, 22653, 6055, 34268, 26890, 6225, 2304, 37977, 3714, 5016, 1211, 10632, 6225, 2304, 37977, 5551, 7435, 1863, 3555, 10632, 46599, 6027, 2655, 6027, 1829, 8717, 4587, 20498, 39894, 47341, 2304, 2655, 11296, 37495, 22653, 11933, 1829, 8592, 20449, 6055, 47341, 2304, 2655, 11296, 48812, 25513, 11296, 8978, 8608, 3615, 2288, 31767, 28480, 34683, 5016, 2407, 26895, 12174, 32640, 2655, 11296, 30731, 18863, 2304, 37977, 23032, 1829, 3555, 9122, 33911, 11933, 5016, 8315, 44945, 2655, 16758, 3615, 4032, 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00:00:43,500 +النقطة الأولى وهي علاقة العميل مع البنك ثم كيف + +7 +00:00:43,500 --> 00:00:51,080 +البنك الآن ينظم الشيكات ويفرزها ويضعها في مغلفات + +8 +00:00:51,080 --> 00:00:55,600 +ويقوم ببعض الإجراءات الداخلية قبل أن يتوجه إلى + +9 +00:00:55,600 --> 00:01:00,780 +المقاصةثم انتقلنا للمرحلة الأخيرة وهي عملية إجراء + +10 +00:01:00,780 --> 00:01:05,380 +التقاس داخل البنك المركزي أو داخل سلطة النقد إذا + +11 +00:01:05,380 --> 00:01:10,800 +كنا نتكلم في فلسطين هذه المسألة سترتب عليها قيود + +12 +00:01:10,800 --> 00:01:15,060 +محاسبية وبالتالي سنحاول الآن إن شاء الله في هذه + +13 +00:01:15,060 --> 00:01:19,800 +المحاضرة أن نعود إلى الخلفونتعرف إيه شكل القيود + +14 +00:01:19,800 --> 00:01:23,880 +المحاسبية وما هي درجة ضرورة هذه القيود لتنظيم + +15 +00:01:23,880 --> 00:01:28,320 +العلاقة بين البنك وبين العميل ومتى يستحق العميل أن + +16 +00:01:28,320 --> 00:01:34,820 +يسحب قيمة الشيك الذي أوضعه في البنك بداية أي عميل + +17 +00:01:34,820 --> 00:01:40,040 +بيوضع شيكات في البنك أول نقطة يفكر فيها متى يستطيع + +18 +00:01:40,040 --> 00:01:44,720 +البنك أن يمكنه من سحب قيمة الشيك يعني مثل البسيط + +19 +00:01:44,720 --> 00:01:49,630 +أنا عميل من عملاء البنكأو داعة شيك هذا الشيك لو + +20 +00:01:49,630 --> 00:01:53,450 +داعته في البنك الآن متى سنستطيع نصحب قيمته؟ لو + +21 +00:01:53,450 --> 00:01:56,750 +تركنا أمر مفتوح و كل بنك يتصرف بطريقة معينة معن + +22 +00:01:56,750 --> 00:02:01,490 +ذلك أننا سنفقد الثقة في الشيك لأنه ليس له أجل أو + +23 +00:02:01,490 --> 00:02:08,650 +سقف محدد اليوم بشهر كام فرضنا؟ 6 تلاتة 2012 + +24 +00:02:11,670 --> 00:02:15,530 +هذا التاريخ تاريخ داعي الشيك عندكم طبعا هو ليس شيك + +25 +00:02:15,530 --> 00:02:20,050 +واحد البنك اللي بياخد مئات و أولوف شيكات يوميا و + +26 +00:02:20,050 --> 00:02:24,270 +لازم نعرف أن يوميا هناك جلسة مقاصة لأن حجم الشيكات + +27 +00:02:24,270 --> 00:02:27,130 +اللي بتكون في الدوال في داخل الاقتصاد هي اللي + +28 +00:02:27,130 --> 00:02:30,570 +بتحدد يطرة هل يكون جلسة واحدة ولا أكتر من جلسة في + +29 +00:02:30,570 --> 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مش هيرجعه + +41 +00:03:19,620 --> 00:03:23,480 +هنخلوا لكم فهم العكس الشيك مدام موجود عند البنك + +42 +00:03:23,480 --> 00:03:26,500 +اللي استلمه مش هيرجع مع نزلك الشيك اي قيمته اي + +43 +00:03:26,500 --> 00:03:32,040 +خصمة من قيمة العميل المسحوب عليه الشيك الآن فرض + +44 +00:03:32,040 --> 00:03:36,630 +الشيك مالوش قيمة طلع الرصيد مابغطيشبيجي البنك على + +45 +00:03:36,630 --> 00:03:39,890 +خلف الشيك من الخلف من كده من هنا و بختم على دهرو + +46 +00:03:39,890 --> 00:03:43,570 +كده كلاشية مختوم نموذج بكتب عليه الرجوع إلى الساحب + +47 +00:03:43,570 --> 00:03:47,150 +الرجوع إلى الساحب تعني مصرفيا أن هذا العميل + +48 +00:03:47,150 --> 00:03:51,270 +المسحوب عليه الشيك ليس لديه رصيد يعني انت خفيف من + +49 +00:03:51,270 --> 00:03:53,710 +كلمة كده و لو مافيش معاك رصيد كده كلمة صعبة شوية + +50 +00:03:53,710 --> 00:03:58,650 +او بختملوا عليه من الخلف انه التوقيع غير مطابق + +51 +00:03:59,300 --> 00:04:02,380 +كونوا البنك اللي أخذ الشيك في أثناء المقاصة + +52 +00:04:02,380 --> 00:04:05,240 +مارجعوش إلى البنك اللي أعطاه الشيك عند بداية جلسة + +53 +00:04:05,240 --> 00:04:09,840 +المقاصة يفهم من ذلك أن الشيك مقبول بالنسبة للطرف + +54 +00:04:09,840 --> 00:04:15,470 +التاني لأن أنا العميل لو دعت الشيك بدي فلوسيأنه + +55 +00:04:15,470 --> 00:04:18,910 +أول يوم يدعى، تاني يوم بروح المقاصة، تالت يوم + +56 +00:04:18,910 --> 00:04:22,730 +بيبين وضع الشيك يرجع أو مايرجعش، بنزود كمان يوم أو + +57 +00:04:22,730 --> 00:04:26,330 +اتنين للتأخير اللي قد يحدث من قبل البنك المستقبل + +58 +00:04:26,330 --> 00:04:29,690 +الشيك ومن قبل البنك اللي بسلمه الشيك، فوره خمس + +59 +00:04:29,690 --> 00:04:33,410 +أيام، خاصة إذا كانت المناصفات طويلة بين البنوك أو + +60 +00:04:33,410 --> 00:04:37,030 +بين سلطة النقد أو البنك المركزي، في هذه الحالة + +61 +00:04:37,030 --> 00:04:40,350 +الخمس أيام هذه أصبح أنا من حق بعد خمس أيام، فرض أن + +62 +00:04:40,350 --> 00:04:48,440 +اعتبر هذه الخمس أيام يوم 11 تلاتة2012 ان ايش ان + +63 +00:04:48,440 --> 00:04:54,360 +اتأسحب قيمة الشيك من البنك طيب نفترض هذه الخمسة + +64 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00:05:46,690 +بدون أي مشكلة لأن أنا ما سحبت فلوسي كعميل واضح + +77 +00:05:46,690 --> 00:05:51,850 +السؤال؟ واضح ولا مش واضح؟ في الحالة هذه ليه البنك + +78 +00:05:51,850 --> 00:05:56,950 +فلسطين يرفض قبول الشيك؟ الإجابة بسيطة لو بنك + +79 +00:05:56,950 --> 00:06:00,010 +فلسطين بده يرفض قبول الشيك مع نزلك أن تاريخ هذا + +80 +00:06:00,010 --> 00:06:05,040 +تاريخ ايه؟ مش ثابتلأنه هرجع يوم 6، بصير أنا أسحب + +81 +00:06:05,040 --> 00:06:07,780 +يوم 12، راجع يوم 7، بيدعي زي ذلك أنت أسحب يوم كذا، + +82 +00:06:07,780 --> 00:06:10,060 +وبالتالي التاريخ أنا ساحب قيم الشيك لو دعته في ال + +83 +00:06:10,060 --> 00:06:13,980 +bank مش .. مش ثابت، وبالتالي هذا الأمر بيهزل الثقة + +84 +00:06:13,980 --> 00:06:17,580 +في الشيك وبيخليني أنا كعميل لا أقبل التعامل + +85 +00:06:17,580 --> 00:06:22,010 +بالشيكاتولما أقبلش التعامل بالشيكات هصير اتعامل مع + +86 +00:06:22,010 --> 00:06:25,470 +الآخرين بيش؟ بالنقد وبالتالي لما اتعامل بالنقد + +87 +00:06:25,470 --> 00:06:28,930 +يعني ألغينا دور الجهاز المصرفي وإذا ألغينا دور + +88 +00:06:28,930 --> 00:06:31,490 +الجهاز المصرفي مع ذلك مافيش تنمية ومافيش اقتصاد + +89 +00:06:31,490 --> 00:06:35,470 +احنا نفسنا خنقنا الرئة اللي متنفس من خلالها لهذا + +90 +00:06:35,470 --> 00:06:38,850 +السبب البنك المركزي يتشدد في احترام فترة المخاصة + +91 +00:06:38,850 --> 00:06:44,510 +ويقول اي رجوع لشيك؟من قبل مصرف استلموا في المقاصة + +92 +00:06:44,510 --> 00:06:48,330 +برجعوا بعد فترة المقاصة هذا مرفوض وكل مصرف يقبل + +93 +00:06:48,330 --> 00:06:53,210 +الشيك يتعرض لعقوبة شديدة ليه؟ تأكيدا و ترسيخا + +94 +00:06:53,210 --> 00:06:57,470 +لمبدأ احترام فترة المقاصة اللي هي من خلالها بيأدي + +95 +00:06:57,470 --> 00:07:01,210 +الاحترام الشيك و تثبيت مكانة الشيك في الاقتصاد و + +96 +00:07:01,210 --> 00:07:07,030 +التعامل فيه من خلال البنوك الآن الآن دائما احنا + +97 +00:07:08,080 --> 00:07:11,900 +بنحاول ننظر ايش الإجراءات اللى بترتب عليها بعض + +98 +00:07:11,900 --> 00:07:16,580 +العمليات اللى بترتب عليها أيضا قيود محاسبية لما + +99 +00:07:16,580 --> 00:07:21,440 +انا كعميل اعطيكوا شيكات مش من المنطق ان البنك + +100 +00:07:21,440 --> 00:07:24,720 +ماعملش قيود محاسبي لأنه اذا ماعملاش قيود محاسبي + +101 +00:07:24,720 --> 00:07:30,280 +لأن انا في النهاية في النهاية هاخد ملكه انا ايصال + +102 +00:07:30,280 --> 00:07:37,050 +او قسيمة هذه القسيمة عبارة عن ايه عبارة عنالشركات + +103 +00:07:37,050 --> 00:07:40,210 +اللى استلمتها لكوا طب افرض انت بعد ما استلمتكوا + +104 +00:07:40,210 --> 00:07:42,550 +الشركات ضاعشك من الشركات مسئولية الانعامين + +105 +00:07:42,550 --> 00:07:44,710 +ومسئولية البنك مسئولية البنك وبالتالي هنا في هذه + +106 +00:07:44,710 --> 00:07:48,270 +الحالة يجب ان يقوم البنك بعمل قيد هذا القيد نسميه + +107 +00:07:48,270 --> 00:07:53,030 +قيد نظامى بيبين ان ايش الشركات اللى استلمها البنك + +108 +00:07:53,030 --> 00:07:56,430 +من وين من عمله اصبح اول قيد هكون قيد نظامى اللى + +109 +00:07:56,430 --> 00:07:58,790 +عبارة عن ايه من حساب + +110 +00:08:03,110 --> 00:08:05,790 +هي انتوا حافظين ال interest كويس يللا اه مين قلليه + +111 +00:08:05,790 --> 00:08:09,890 +من الحساب شكات + +112 +00:08:09,890 --> 00:08:18,430 +برسم التحصيل هنكتب كلمة مقاصة لأن في شكات قد تكون + +113 +00:08:18,430 --> 00:08:21,230 +عندى برسم التحصيل ليس على سبيل المقاصة على سبيل + +114 +00:08:21,230 --> 00:08:24,870 +إرسالة للطرف الآخر للبنك المسحوب عليه لدفع القيمة + +115 +00:08:24,870 --> 00:08:29,850 +إلى حساب مدعى شكات + +116 +00:08:31,690 --> 00:08:38,450 +براسل التحصيل مقاصة خلّيني أخد نموذج احنا البنك + +117 +00:08:38,450 --> 00:08:41,490 +التجاري مش احنا بدأنا بالبنك التجاري قداش المبلغ + +118 +00:08:41,490 --> 00:08:46,070 +اللي دفعوا الشركات اللي أعطاها العميل للبنك 4500 + +119 +00:08:46,070 --> 00:08:54,030 +باجي هنا بكتب 4500 مش هنتكلم بلغة الأرقام 4500 + +120 +00:08:54,030 --> 00:08:57,530 +قيمة الشركات اللي أسلمها العميل كعميل للبنك + +121 +00:08:57,530 --> 00:09:01,190 +الفلسطيني البنك التجاريلأن ما كانت التجارة أخذت + +122 +00:09:01,190 --> 00:09:04,590 +الشكات هذه ووزّعها لمن؟ ووزّعها لتلات ملوك واحد + +123 +00:09:04,590 --> 00:09:08,570 +للعربي واحد للفلسطين واحد القاهرة عامة طيب هذه + +124 +00:09:08,570 --> 00:09:13,430 +الشكات الآن العمل الداخلي اللي تم في داخل البنك، + +125 +00:09:13,430 --> 00:09:16,210 +البنك قام بتنظيم الشكات وفرزها على كل مصرف على + +126 +00:09:16,210 --> 00:09:18,270 +حده، هذا مثل الداخل اللي مش عايز يقيدهم الحسابية + +127 +00:09:18,900 --> 00:09:23,200 +عملية تنظيم داخلى وراح المقاصة برضه عملية داخلية + +128 +00:09:23,200 --> 00:09:27,400 +ولمّا جلس في المقاصة كل هذا الأمر ايه لسه مافيش + +129 +00:09:27,400 --> 00:09:31,080 +فيه قيود محاسبية القيد المحاسب الآن لما رجع من + +130 +00:09:31,080 --> 00:09:34,900 +المقاصة إلى بنكه هذا من دوب المقاصة رجع إلى البنك + +131 +00:09:34,900 --> 00:09:38,240 +كان معاه صورة من النموذج التقديم اللى أخدناه هذا + +132 +00:09:38,240 --> 00:09:43,640 +هذا النموذج كان فاكره البنك التجارى ايش كنا كاتبين + +133 +00:09:43,640 --> 00:09:47,180 +احنا هناهد مالين الكلام اللي كنا كاتبينه هنا؟ + +134 +00:09:47,180 --> 00:09:50,120 +الشركات اللي هنا؟ هد كان مجموحهم كام؟ أربع تلاف و + +135 +00:09:50,120 --> 00:09:58,500 +خمس مية العربي خليني أقول بس ألف بس واحدة واحدة بس + +136 +00:09:58,500 --> 00:10:08,300 +قاهرة قداش + +137 +00:10:08,300 --> 00:10:14,110 +هنا ستمية فلسطين مش كده؟و العدد واحد طبعا و هنا + +138 +00:10:14,110 --> 00:10:19,890 +عدد واحد واحد واحد هاذ + +139 +00:10:19,890 --> 00:10:25,070 +ايش هنا لحسابنا ايش معنى لحسابنا يعني لصالحنا و + +140 +00:10:25,070 --> 00:10:27,630 +لما يقولوا صالحنا مش صالح مين يعني صالح صاحب + +141 +00:10:27,630 --> 00:10:32,590 +النموذج صالح صاحب النموذج اللي هو بنك التجاري الآن + +142 +00:10:32,590 --> 00:10:34,730 +لما يرجع ال بنك التجاري من دول بنك التجاري يرجع + +143 +00:10:34,730 --> 00:10:40,210 +إلى بنكه ملزم بعمل قيد محاسبي هذا القيد المحاسبي + +144 +00:10:40,210 --> 00:10:45,980 +واضح هنارجع محمل بمغلف في المغلفات هيتسلمها لمقاصة + +145 +00:10:45,980 --> 00:10:50,840 +في أثناء المقاصة رجع بمغلف قيمته ستمائة دينار + +146 +00:10:50,840 --> 00:10:56,040 +مباشرة بخصم على الحساب الجاري العميل حتى لو ايه + +147 +00:10:56,040 --> 00:10:59,140 +حتى لو كان فيه شرسيت و بعد كده بيعمل الغاء أصبح + +148 +00:10:59,140 --> 00:11:03,540 +القيد الأول هذا اخدناه هذا متى القيد الأول عند + +149 +00:11:03,540 --> 00:11:10,360 +استلام الشيكات من العملاء هذا في أيه في البداية + +150 +00:11:10,360 --> 00:11:19,750 +قيد التاني هنقولعند العودة من المقاصة هنعمل قيد + +151 +00:11:19,750 --> 00:11:24,150 +هنقول فيه من قد يكون مذكورين المدينة و جاي نخلف + +152 +00:11:24,150 --> 00:11:30,750 +الأول هنقول من حساب الحسابات الجارية هاي ستمية + +153 +00:11:30,750 --> 00:11:36,110 +دنار من حساب الحسابات الجارية + +154 +00:11:39,300 --> 00:11:42,800 +الان قيد النظام الإعمناب الأول هنا من شيكات برسم + +155 +00:11:42,800 --> 00:11:45,880 +التحصيل مقاصة إلى حساب المدعين هذه الشيكات هل هي + +156 +00:11:45,880 --> 00:11:49,660 +في حوزة البنك الآن؟ لأ سلمها لمين؟ للبنك التاني + +157 +00:11:49,660 --> 00:11:53,000 +وبتالي وجود هذا القيد النظامي الشق الأيمن من القيد + +158 +00:11:53,000 --> 00:11:57,840 +النظامي هنلغيه وبتالي بنيجي هنا شيكات بدل ما كانت + +159 +00:11:57,840 --> 00:12:05,000 +الطرف هذه هنخليها إيش؟ إلى حساب شيكات برسم التحصيل + +160 +00:12:05,000 --> 00:12:13,030 +مقاصةبقيمة 4500 دينار بتلاحظوا القيادة بشكل هذا مش + +161 +00:12:13,030 --> 00:12:16,930 +موزون احنا + +162 +00:12:16,930 --> 00:12:21,510 +قلنا الآن بنك التجاري سلم البنوك التانية شكات ب + +163 +00:12:21,510 --> 00:12:27,170 +4500 يعني عايز من البنوك كام 4500 بينما البنوك + +164 +00:12:27,170 --> 00:12:31,410 +عايزة من البنك التجاري كام 600 في المحاصرة ان هي + +165 +00:12:31,410 --> 00:12:39,690 +كتقاص عند الفرق 3900 هنامفروض بنك التجاري يطالب + +166 +00:12:39,690 --> 00:12:44,730 +البنوك بدفع القيمة البنك المركزي بقوله ماحدش يطالب + +167 +00:12:44,730 --> 00:12:49,170 +البنك الآخر اطلبوني انا وبالتالي هنجعل البنك + +168 +00:12:49,170 --> 00:12:52,870 +المركزي هو المدين نيابة عن ايه؟ عن البنوك الأخرى + +169 +00:12:52,870 --> 00:12:55,670 +عنه من حساب البنك المركزي + +170 +00:12:58,830 --> 00:13:02,790 +يعني الآن البنك المركزي من منظور البنك التجاري + +171 +00:13:02,790 --> 00:13:07,230 +مدين بقيمة كام 3900 لكن في واقع الامر من هو المدين + +172 +00:13:07,230 --> 00:13:11,770 +البنك الأخرى البنك المركزي تصدر في حل المشكلة قاله + +173 +00:13:11,770 --> 00:13:15,350 +أنا بنظمك الشغل عندي أنا غرفة مقصة عندي أنا الأمور + +174 +00:13:15,350 --> 00:13:20,750 +بنظمة أصبح أنا بتتحمل المسئولية حط الفرق عليهاولكن + +175 +00:13:20,750 --> 00:13:23,630 +البنك ميكنز مش هتحمل فرقه في النهاية، هيقوم بعمل + +176 +00:13:23,630 --> 00:13:26,330 +قيد يخصمه على حساب البنوك، و التالي هو بيعمل تسوية + +177 +00:13:26,330 --> 00:13:31,510 +كوسيط بين البنك التجاري وبين البنوك الأخرى. الآن + +178 +00:13:31,510 --> 00:13:34,270 +هذا الكلام مثلا لو تفترض اليوم تم التاريخ كام + +179 +00:13:34,270 --> 00:13:38,670 +اليوم؟ ستة ثلاثة عند العوضة والمقاصة هيكون يوم + +180 +00:13:38,670 --> 00:13:42,470 +سبعة تلاتة اليوم التالي، اللي أنا بروح المقاصة + +181 +00:13:42,470 --> 00:13:44,450 +بنظمة يوم التالي أو يوم ثمانية تلاتة، يعني إذا + +182 +00:13:44,450 --> 00:13:49,050 +كانت أخرنا يوممتى يحق للعميل اللي هو أنا الان + +183 +00:13:49,050 --> 00:13:53,190 +الموتع اللي هنا اخد المبلغ تبعي هذا بعد انتهاء + +184 +00:13:53,190 --> 00:13:58,290 +فترة المقاصة اصبح بيجي القيد رقم تلاتة هنقول بعد + +185 +00:13:58,290 --> 00:14:00,150 +انتهاء + +186 +00:14:01,370 --> 00:14:05,570 +فترة المقاصة وفترة المقاصة مين بيحددها مش كل بنك + +187 +00:14:05,570 --> 00:14:09,830 +علي حده اللي بيحددها البنك المركزي المثل و الله + +188 +00:14:09,830 --> 00:14:12,610 +خمس أيام نحترم خمس أيام بعد انتهاء فترة المقاصة + +189 +00:14:12,610 --> 00:14:16,270 +فرضنا نقول خمس أيام خمسة وستة او احداشر تلاتة يوم + +190 +00:14:16,270 --> 00:14:20,550 +احداشر تلاتة من حق العميل لو انا فرضا اخد قيمة + +191 +00:14:20,550 --> 00:14:23,670 +الشيكات اللي اودعتها عندكم وبتالي هنلغي كلمة مدعين + +192 +00:14:23,670 --> 00:14:35,440 +هنا و هنقول ما الحساب مدعي شيكاتبرسم التحصيل مقاصة + +193 +00:14:35,440 --> 00:14:41,700 +إلى حساب الحسابات التجارية من الحسابات التجارية + +194 +00:14:41,700 --> 00:14:48,320 +هذا؟ العميل الأودعي الشيكات في البنك التجاري القدم + +195 +00:14:48,320 --> 00:14:52,060 +حاسب الطلبات الورا مش شفته القدم حاسب الحساب + +196 +00:14:52,060 --> 00:14:56,920 +المودعي شيكات برسم التحصيل مقاصة إلى حساب الحسابات + +197 +00:14:56,920 --> 00:14:59,540 +التجارية اللي هو العميل الأودعي الشيكات في البنك + +198 +00:15:02,540 --> 00:15:05,400 +بالطريقة هذه بنكون إحنا انتهينا من القيود + +199 +00:15:05,400 --> 00:15:09,380 +المحاسبية اللى متعلقة بعمليات المقاصة أن القيد + +200 +00:15:09,380 --> 00:15:12,740 +الأول عبارة عن قيد نظامي يثبت أن البنك استلم + +201 +00:15:12,740 --> 00:15:15,800 +الشيكات وشرحنالكم المحاضرة الماضية أو القابلة أيش + +202 +00:15:15,800 --> 00:15:19,920 +معناه قيد نظامي القيد النظامي هو قيد رقابي بثبت + +203 +00:15:19,920 --> 00:15:24,140 +وبراجع وبراقب ما يقوم البنك باستلامه من عملاء لأجل + +204 +00:15:24,140 --> 00:15:28,100 +معرفة أيش التطورات اللى تتحدث في رصيد أي حساب + +205 +00:15:28,100 --> 00:15:31,940 +مستقبلا ثم القيد التانى عند العودة من المقاصة + +206 +00:15:33,460 --> 00:15:37,620 +والقيد التالت اثبات حق العميل بعد مرور فترة + +207 +00:15:37,620 --> 00:15:42,460 +المقاصة بتلاحظوا هنا البنك المركزي مدينة ليه؟ لأن + +208 +00:15:42,460 --> 00:15:46,660 +البنك التجاري عايز من البنك المركزي فلوس 3900 لكن + +209 +00:15:46,660 --> 00:15:50,540 +لو فرضنا العكس أن هذا مش لحسابنا على حسابنا حلاء + +210 +00:15:50,540 --> 00:15:53,940 +البنك المركزي كان في موقع الدايمةوبالتالي عندما + +211 +00:15:53,940 --> 00:15:56,600 +نعمل قيد التاني، لا نستعجز أن نضع البرنامج في + +212 +00:15:56,600 --> 00:15:59,720 +مدينة ودائن، يمكننا أن نعمل الطرف الأيمن من القيد + +213 +00:15:59,720 --> 00:16:02,860 +هنا ونعمل حساب الشركات ونشوف التوازن وين يحصل. + +214 +00:16:03,160 --> 00:16:06,600 +سنجد التوازن طلقا بنفسه يظهر في المدينة ودائن + +215 +00:16:06,600 --> 00:16:09,620 +لأنهم ليسوا متوازن قيد. اللي يعرف مباشرة بخط + +216 +00:16:09,620 --> 00:16:11,600 +البرنامج مركز مدينة ويقول ما زلنا نصلحنا أصبح + +217 +00:16:11,600 --> 00:16:16,630 +المركز مدينة. على حسابنا يكون مركز مدينة دائم.وهذه + +218 +00:16:16,630 --> 00:16:19,810 +القيود التلاتة اللي بيتم عملها الآن البنك المركزي + +219 +00:16:19,810 --> 00:16:22,370 +بدي يعمل قيود لإن احنا حمّلنا البنك المركزي + +220 +00:16:22,370 --> 00:16:26,430 +مديونية بينما هي مستحقة على البنوك البنك المركزي + +221 +00:16:26,430 --> 00:16:29,870 +أيضا هيكون في موقع الدائن البنك المركزي بدي يعمل + +222 +00:16:29,870 --> 00:16:33,630 +قيد هو بدي يعمل قيد عنده يثبت مديونية على البنوك + +223 +00:16:33,630 --> 00:16:38,650 +ويثبت دائنية لصالح البنوك فنرجع الآن نشوف إيش هو + +224 +00:16:38,650 --> 00:16:41,290 +كشف التصفي أن هي اللي عمله البنك المركزي + +225 +00:16:50,680 --> 00:16:54,120 +الان خلّينا نقوم بكشف تصفية نهائية اللي عمله البنك + +226 +00:16:54,120 --> 00:17:05,620 +المركزي لكل + +227 +00:17:05,620 --> 00:17:11,060 +بنك من البنوك + +228 +00:17:11,060 --> 00:17:12,440 +تعمل نفس الطريقة هذه + +229 +00:17:19,320 --> 00:17:22,620 +صحيح هو مش هيدفع هو كيف انا بخليه في منظور دان هو + +230 +00:17:22,620 --> 00:17:28,760 +مش هيدفع مش هيدفع فيني هبشرع نقطة هذه الآن الام + +231 +00:17:28,760 --> 00:17:32,300 +كاشف التصف ان هي عبارة عن كاشف خدنا احنا ولا ما + +232 +00:17:32,300 --> 00:17:36,240 +خدناهوش هنا + +233 +00:17:36,240 --> 00:17:43,320 +هكون اسم البنك هيكون + +234 +00:17:43,320 --> 00:17:48,960 +عندى هنا شيكات مستلمة وهنا شيكات مسلمة + +235 +00:17:51,780 --> 00:18:00,060 +و هكون عندى ايش الرصيد منه ولاه هذا كشف التصفية + +236 +00:18:00,060 --> 00:18:07,160 +النهائية خدعك معناها كشف التصفية النهائية اللى + +237 +00:18:07,160 --> 00:18:10,340 +بيعده البنك المركزي مش البنوك كان اول بنك عندى + +238 +00:18:10,340 --> 00:18:14,700 +اللى هو بنك ايه التجاري ستمية هنا + +239 +00:18:19,150 --> 00:18:25,070 +مظبوط لبعده وحدة + +240 +00:18:25,070 --> 00:18:32,250 +بحدة بس بس واحد كده اه + +241 +00:18:32,250 --> 00:18:42,750 +القارة عمان العربي + +242 +00:18:42,750 --> 00:18:44,530 +العربي + +243 +00:19:09,490 --> 00:19:13,330 +هذا كشف التصفية النهائية اللى أخدناها المحاضرة + +244 +00:19:13,330 --> 00:19:19,380 +الماضية البنك المركزىهيقوم بعمل قيد محاسبه هيثبت + +245 +00:19:19,380 --> 00:19:23,920 +مديونية البنوك مقابل إثبات آخر لدائنية البنوك مين + +246 +00:19:23,920 --> 00:19:28,920 +عند البنوك المدينة هنا فسيعمل قيد محاسبه من + +247 +00:19:28,920 --> 00:19:37,900 +مذكورين كتبوا عندكم من مذكورين حساب بنك فلسطين + +248 +00:19:37,900 --> 00:19:41,420 +3050 + +249 +00:19:41,420 --> 00:19:54,010 +حساب البنك العربي1400 إلى مذكورين حساب البنك + +250 +00:19:54,010 --> 00:19:58,910 +التجاري 3900 + +251 +00:19:58,910 --> 00:20:07,170 +حساب القاهرة عمان 550 من + +252 +00:20:07,170 --> 00:20:12,310 +مذكورين حساب بنك فلسطين 3050حساب البنك العربي 1400 + +253 +00:20:12,310 --> 00:20:17,610 +إلى ما ذكرين البنك التجاري 3900 والبنك القاهر عامة + +254 +00:20:17,610 --> 00:20:22,950 +550 بتلاحظوا لو رجعنا لقطع البنك التجاري مش يخلينا + +255 +00:20:22,950 --> 00:20:26,110 +البنك المركزي مدين شوف ايش عمل البنك المركزي يخلى + +256 +00:20:26,110 --> 00:20:31,270 +البنك التجاري ايش موقع الدائل يعني انا كبنك تجاري + +257 +00:20:31,270 --> 00:20:34,630 +خليت البنك المركزي مدين هو خلاني في الدائل مع ذلك + +258 +00:20:34,630 --> 00:20:37,770 +لو بكرا بنعمل تقاس وتسوى بين الحسابات هلاقي + +259 +00:20:37,770 --> 00:20:42,940 +المبلغين ايش بشطبه بعطلبنك فلسطين انا اجعلها هنا + +260 +00:20:42,940 --> 00:20:46,440 +مدين بكون بنك فلسطين في الداين بكون داين والعكس + +261 +00:20:46,440 --> 00:20:51,940 +بالنسبة لمين البنوك التانية القدر + +262 +00:20:51,940 --> 00:20:56,620 +بيعمل بنك المركز الآن في اخر المدة لما يجعل بنك + +263 +00:20:56,620 --> 00:20:59,840 +مدين او يجعل بنك داين ايش معناته معناته ان البنك + +264 +00:20:59,840 --> 00:21:05,360 +المركزي يقوم بخصم هذه المبالغ على الحسابات الجارية + +265 +00:21:05,360 --> 00:21:12,450 +لهذه البنوك نفهم من ذلكأن كل البنوك بتفتح حسابات + +266 +00:21:12,450 --> 00:21:17,630 +جارية لغرض المقاصة هذه الحسابات جارية لغرض المقاصة + +267 +00:21:17,630 --> 00:21:22,650 +تفتح هذا البنك المركزي ليه؟ البنك المركزي بيقول + +268 +00:21:22,650 --> 00:21:25,130 +للبنوك يا كل البنوك العاملة في فلسطين كل واحد + +269 +00:21:25,130 --> 00:21:27,750 +بتفتح حساب مقاصة عندي حساب جاري اسمه حساب جاري + +270 +00:21:27,750 --> 00:21:31,310 +لغرض المقاصةيقوم البنك التجاري بداع الأموال لدى + +271 +00:21:31,310 --> 00:21:34,530 +البنك المركزي بحيث البنك المركزي لما يطلع فيه بنك + +272 +00:21:34,530 --> 00:21:37,450 +مادين يستطيع يخصم على حسابه لكن مش هيكون فيه رصيد + +273 +00:21:37,450 --> 00:21:41,490 +لكن بدون رصيد مش هيقدر يخصم على حسابه فكل بنك + +274 +00:21:41,490 --> 00:21:43,910 +ملزمة بحكم القانون على أن تفتح حسابات لدى البنك + +275 +00:21:43,910 --> 00:21:48,360 +المركزي لغراض التقاصطب هل الحساب الوحيد اللى يفتح + +276 +00:21:48,360 --> 00:21:50,720 +لدى البنك المركزى لغرض دقاس؟ لأ، هناك خطر من + +277 +00:21:50,720 --> 00:21:53,880 +الحساب سبق أنه أخدناه في بداية المحاضرات أن البنك + +278 +00:21:53,880 --> 00:21:57,780 +المركزى يفتح حساب اسمه إيه؟ الاحتياط النقد + +279 +00:21:57,780 --> 00:22:00,280 +الإلزامي وقولنا القيد المحاسب إيه؟ عبارة عن إيش؟ + +280 +00:22:00,280 --> 00:22:06,180 +قولنا من حساب البنك المركزى إلى حساب الخزينة قيمة + +281 +00:22:06,180 --> 00:22:10,940 +هذا الرقم القيد هو يساوي مجموع وداع البنك مضروبة + +282 +00:22:10,940 --> 00:22:15,230 +في نسبة معينةيعني انا بنك مثلا البنك العربي عندي + +283 +00:22:15,230 --> 00:22:18,750 +وداية اقول مثلا عندي 100 مليون وداية البنك المركزي + +284 +00:22:18,750 --> 00:22:23,170 +بياخد 10% من قيمة هذه الوداية فبقول 100 مليون هذه + +285 +00:22:23,170 --> 00:22:26,890 +وداية البنك العربي مضروبة في 10% بطلع كام يعني + +286 +00:22:26,890 --> 00:22:31,610 +مليون هذه المليون الآن بحطها وين بحطها لدى البنك + +287 +00:22:31,610 --> 00:22:35,690 +المركزي عنده هو بسميه احتياطي نقدي الزمن 10 مليون + +288 +00:22:35,690 --> 00:22:38,290 +مش مليون 10 مليون احتياطي نقدي الزمن هنقولش + +289 +00:22:38,290 --> 00:22:41,210 +القيادة المحاسبة من حساب البنك المركزي إلى حساب + +290 +00:22:41,210 --> 00:22:44,690 +الخزينةلواحد قال ايش لقيت هذا طبيعته؟ بقول هذا + +291 +00:22:44,690 --> 00:22:47,530 +عبارة عن احتياط النقد اللزامي، يعني مش مش المبلغ + +292 +00:22:47,530 --> 00:22:50,510 +احتياط نقد اللزامي، هو طبيعته احتياط نقد اللزامي، + +293 +00:22:50,510 --> 00:22:54,370 +ايضا كذلك لما افتح حساب لغرض المقاصة، هقول هذا + +294 +00:22:54,370 --> 00:22:57,650 +حساب جاري انا بدأ استخدمه لغرض المقاصة، هنقول ايضا + +295 +00:22:57,650 --> 00:23:00,790 +من حساب البنك المركزي إلى حساب الخزينة، ايش طبيعة + +296 +00:23:00,790 --> 00:23:04,310 +هذا الحساب؟ هو مبالغ مودة على دا البنك المركزي + +297 +00:23:04,310 --> 00:23:08,680 +لغرض المقاصةكام المبالغ يطور السقف اللي بيحددها + +298 +00:23:08,680 --> 00:23:13,400 +البنك المركزي؟ بتوقف على حركة الشيكات في كل بنك، + +299 +00:23:13,400 --> 00:23:16,740 +يعني فرضًا بنك تجاري بنك صغير، بنك فلسطين بنك + +300 +00:23:16,740 --> 00:23:19,940 +أكبر، بنك العرب بنك أكبر، وبالتالي هنا في أحيانًا + +301 +00:23:19,940 --> 00:23:22,560 +إيه؟ البنك المركزي بيقول والله حركة الشيكات اللي + +302 +00:23:22,560 --> 00:23:24,860 +بتتداول في البنك العربي أكتر من حركة الشيكات اللي + +303 +00:23:24,860 --> 00:23:27,100 +بتتداول في بنك فلسطين مثلًا، أو فلسطين أكتر من + +304 +00:23:27,100 --> 00:23:30,620 +التجاري، بيحدد البنك المركزي كام المبلغ المطلوب + +305 +00:23:30,620 --> 00:23:35,470 +دفعه مقدما تحت حساب المقاصة،ولا احطك مليون شيكين + +306 +00:23:35,470 --> 00:23:38,210 +احطك مليون دينار مليون دولار يعني حسب الاتفاق + +307 +00:23:38,210 --> 00:23:42,510 +والممارسة العملية بتفرز ايش حجم تدول متوسط لهذه + +308 +00:23:42,510 --> 00:23:48,390 +البنوك خلال فترة معينة الآن فرضا انا بعمل عملية + +309 +00:23:48,390 --> 00:23:51,170 +المقاصة هنا اعملنا القيد المحاسب هنا انا من حساب + +310 +00:23:51,170 --> 00:23:55,230 +بنك فلسطين حساب بنك عربي الى بنك التجاري وبنك + +311 +00:23:55,230 --> 00:23:59,790 +قاهرة عمان وجدنا أنا بنك فلسطين المبلغ اللي بتدخل + +312 +00:23:59,790 --> 00:24:02,810 +اسمه عليه انا كبنك مركزي مابغطيش طالع مثلا اول + +313 +00:24:02,810 --> 00:24:07,030 +مثلا اتنين مليونرصيد حساب بنك فلسطين عند البنك + +314 +00:24:07,030 --> 00:24:10,050 +المركزي مابغطيش يقوم البنك المركزي بتمرير هذا + +315 +00:24:10,050 --> 00:24:14,270 +القيد وعمل هذا القيد وفي نفس الوقت بنكشف حساب مين؟ + +316 +00:24:14,270 --> 00:24:18,630 +بنك فلسطين يطلب البنك المركزي من بنك فلسطين تغطية + +317 +00:24:18,630 --> 00:24:23,770 +الحساب خلال 12 ساعة يعني أنا عملت قيد ماكنتش عارف + +318 +00:24:23,770 --> 00:24:27,070 +أيه حجم الشكات القيد اللي عملناه هنا أدى إلى كشف + +319 +00:24:27,070 --> 00:24:30,900 +حساب بنك فلسطين لدى البنك المركزيهنا البنك المركزي + +320 +00:24:30,900 --> 00:24:33,480 +بطلب من البنك الفلسطيني يقوم بتغطية رصيد الحساب + +321 +00:24:33,480 --> 00:24:36,920 +يعني يحول الفلوس يغطي حسابه المكشوف خلال 12 ساعة + +322 +00:24:36,920 --> 00:24:41,340 +ما غطاش هيتعرض إلى غرامات تأخير وبتاني بكون مصلحة + +323 +00:24:41,340 --> 00:24:44,480 +بنك الفلسطيني يستعجل في دفع المبلغ لدى البنك + +324 +00:24:44,480 --> 00:24:45,020 +المركزي + +325 +00:24:50,330 --> 00:24:54,270 +بهذه الطريقة بنكون احنا خلصنا جلسة المقاصة اتعرفنا + +326 +00:24:54,270 --> 00:24:57,510 +على الـ Quota اتعرفنا على نوعية المعاملات اللي + +327 +00:24:57,510 --> 00:25:00,210 +بتتم في داخل البنك على العلاقة بين البنك وبين + +328 +00:25:00,210 --> 00:25:03,590 +العميل وعلاقة بين البنك وبين البنك المركزي وبنكون + +329 +00:25:03,590 --> 00:25:06,110 +بالطريقة هذه ان شاء الله انتهينا من موضوع المقاصة + +330 +00:25:06,110 --> 00:25:09,050 +ضل عندنا جزئية في موضوع المقاصة اللي هي الشيكات + +331 +00:25:09,050 --> 00:25:14,810 +المرتجعة موضوع الشيكات المرتجعة او الشيكات اللي + +332 +00:25:14,810 --> 00:25:17,590 +بترجع الشيكات المرتجعة + +333 +00:25:20,120 --> 00:25:24,140 +اللي هي الظاهرة المعاكسة للشيكات اللي بيحتفظ فيها + +334 +00:25:24,140 --> 00:25:30,480 +البنك، لو أنا بعد انتهاء جلسة المقاصة يعود من بنك + +335 +00:25:30,480 --> 00:25:34,520 +البنك إلى بنكه، يقوم بعمل القيد اللي عملناه قبل + +336 +00:25:34,520 --> 00:25:38,120 +شوية، القيد التانيفرضا القيد التاني بعد ما ماناه + +337 +00:25:38,120 --> 00:25:41,640 +وجدنا انه هذا الحساب بتاع الحساب الجار العميل ال + +338 +00:25:41,640 --> 00:25:45,260 +600 دنار نكشفه مش عملنا قيد الآن قولنا من حساب جار + +339 +00:25:45,260 --> 00:25:49,500 +العميل 600 دنار حساب البنك مركزي مديم 3900 إلى + +340 +00:25:49,500 --> 00:25:53,700 +حساب ايش شيكات برسم التحصيل 4500 القيد اللي عملنا + +341 +00:25:53,700 --> 00:25:58,520 +قبل شوية احنا الآن خصمنا البنك .. البنك الفلسطيني + +342 +00:25:58,520 --> 00:26:02,420 +خصمنا 600 دنار على حساب العميل عندنا فرضا فاجأنا + +343 +00:26:02,420 --> 00:26:06,400 +ان هذا العميل حسابه منكشفيعني ماعندوش رصيد .. إيش + +344 +00:26:06,400 --> 00:26:11,060 +عمل أنا كبنك .. كبنك تجاري؟ هاخد هذا الشيك و أحطه + +345 +00:26:11,060 --> 00:26:15,060 +في مغلف و أرجعه مرة تانية لمين؟ للبنك اللي + +346 +00:26:15,060 --> 00:26:20,020 +أعطانيها .. من أين خدنا 600 دنار احنا؟لأ احنا + +347 +00:26:20,020 --> 00:26:23,160 +فلسطين اخدنا فلسطين ماكنتش ااخدنا فلسطين وبالتالي + +348 +00:26:23,160 --> 00:26:25,820 +بنرجعوا تاني يوم احنا ماكنتش ااخدنا فلسطين او + +349 +00:26:25,820 --> 00:26:27,640 +العكس احنا بنرجعوا تاني يوم لو ماكنتش فلسطين + +350 +00:26:27,640 --> 00:26:30,640 +بيقولوا اتفضل هذا شيك بنحطه في حافظة و بنحطه في + +351 +00:26:30,640 --> 00:26:33,960 +نموذج ارسالية تقديم المقاصة زي الارسالية الأولى و + +352 +00:26:33,960 --> 00:26:39,400 +بنقوله هذا شيك مرتجع احنا الآن ان شاء الله موضوع + +353 +00:26:39,400 --> 00:26:44,780 +الشيكات المرتجعة هذه بنعرف ايش الملابسات القانونية + +354 +00:26:44,780 --> 00:26:48,900 +اللي بترتب عليها ان وجود هذه الشيكات المرتجعة فرضا + +355 +00:26:49,600 --> 00:26:54,440 +إنه الآن في شيك مرتجع الآن برجع البنك التجارة لبنك + +356 +00:26:54,440 --> 00:26:57,660 +فلسطين البنك فلسطين هيتصل بعميله ويقوله تعالى + +357 +00:26:57,660 --> 00:27:01,460 +اتفضل في عندك شيك مرتجع التعليمات سلطة النقد أو + +358 +00:27:01,460 --> 00:27:05,900 +البنك المركزي بتقول والله كل عميل برجعله خمس شيكات + +359 +00:27:05,900 --> 00:27:13,140 +برجعله خمس شيكات يجب أن يتم وضع اسمه تحذيره ويضع + +360 +00:27:13,140 --> 00:27:16,650 +اسمه على القائمة السوداءأيش معنى وضع اسم على + +361 +00:27:16,650 --> 00:27:19,890 +القائمة السوداء؟ يعني هذا العميل الآن رجعله خمس + +362 +00:27:19,890 --> 00:27:22,870 +شيكات هذا العميل الآن لأنه أول مرة و تاني مرة و + +363 +00:27:22,870 --> 00:27:25,810 +تالت مرة و رابع مرة معنى ذلك أنه هذا العميل بيحاول + +364 +00:27:25,810 --> 00:27:29,370 +يتلاعب بالشيكات التلاعب بالشيكات بيهزل ثقة في + +365 +00:27:29,370 --> 00:27:31,670 +التعامل بالشيك وبالتالي إذا هزل ثقة في التعامل + +366 +00:27:31,670 --> 00:27:35,280 +بالشيك هينهزل ثقة في الجهاز المصرفيفإيش الحل؟ في + +367 +00:27:35,280 --> 00:27:38,420 +سلطة النقد والبنك المركزي أحيانا بتاخد إجراءات + +368 +00:27:38,420 --> 00:27:42,300 +مشددة لمنع أو لحد من وجود هذه الظاهرة هذه الظاهرة + +369 +00:27:42,300 --> 00:27:44,600 +موجودة في المجتمعات، في كل المجتمعات خاصة + +370 +00:27:44,600 --> 00:27:47,520 +المجتمعات العربية ومجتمعات إيه اللي أنتظاهرت إيه + +371 +00:27:47,520 --> 00:27:52,340 +دايما أحيانا التأخر في استلام مدفوعات الشركاتفلما + +372 +00:27:52,340 --> 00:27:55,180 +الشيك العميل يرجع وشيك العميل التاني يرجع وشيك + +373 +00:27:55,180 --> 00:27:58,220 +العميل التالت يرجع هلاقي ظاهرة الشيكات ايه صارت + +374 +00:27:58,220 --> 00:28:01,740 +ظاهرة موجودة وهذا يهز الثقة في التعامل بالشيك بصير + +375 +00:28:01,740 --> 00:28:05,800 +أنا العميل لو ماعرف ان اخد شيك من واحد بكون خايف + +376 +00:28:05,800 --> 00:28:08,380 +ان هذا الشيك اروح اقدمه على البنك يرجعلي بعد اربع + +377 +00:28:08,380 --> 00:28:12,440 +ايام او بعد تلت ايام وبتالي انا مابكونش عندى حماس + +378 +00:28:12,440 --> 00:28:16,000 +وشجاعة ان اخد الشيك من اي جهة تانية وبتالي بتطرق + +379 +00:28:16,000 --> 00:28:19,580 +التعامل نقطةلهذا السبب القانون التجاري تعليمات + +380 +00:28:19,580 --> 00:28:22,560 +سلطة النقد تعليمات البنك المركزي بتشدد على أهمية + +381 +00:28:22,560 --> 00:28:25,300 +التعامل بالشيك والمحافظة على الشيك من ضمن تعليمات + +382 +00:28:25,300 --> 00:28:27,340 +البنك المركزي قُنّا اللي هي إدراج العميل على + +383 +00:28:27,340 --> 00:28:29,080 +القائمة السوداء إدراج على القائمة السوداء معناه + +384 +00:28:29,080 --> 00:28:33,300 +إيه؟ معناه ذلك إن هذا العميل لا يستطيع أن يتعامل + +385 +00:28:33,300 --> 00:28:38,020 +مع أي بنك إلا بعد مرور الفترة المحددة لإزالة اسمه + +386 +00:28:38,020 --> 00:28:41,230 +من القائمة السوداءبنقول انت مدرج اسمك على القائمة + +387 +00:28:41,230 --> 00:28:45,050 +السوداء لمدة 6 شهور يعني هي التحذير عليه ورسالة + +388 +00:28:45,050 --> 00:28:48,270 +للبنوك يا بنوك هذا العميل عنده مشكلة معينة + +389 +00:28:48,270 --> 00:28:50,810 +ماتتعاملوش معاه وبتالي احنا بطريقة هذه بنكون هذا + +390 +00:28:50,810 --> 00:28:53,570 +العميل ضغطن عليه من ناحية العملية من ناحية + +391 +00:28:53,570 --> 00:28:56,650 +التجارية من الاقتصادية وبتالي بيكون درس له مشان + +392 +00:28:56,650 --> 00:28:59,870 +يتعامل بطريقة أفضل رغم هذه القيود و هذه الضوابط + +393 +00:28:59,870 --> 00:29:05,820 +هناك أيضابعض الشيكات ترجع وطبعا هذا الأمر ترجع + +394 +00:29:05,820 --> 00:29:08,940 +أحيانا إلى ظروف الاقتصادية أو ظروف التخيل ويتمنقبل + +395 +00:29:08,940 --> 00:29:12,660 +وصارت في دفع قيمة الشيكات لعملها وتغطية حساباتهم + +396 +00:29:12,660 --> 00:29:19,820 +قسم الكمبيلات من الأقسام الهامة في البنك وهو القسم + +397 +00:29:19,820 --> 00:29:26,380 +الذي يُعنى بإجراء التسويات بين العميل والبنك لكل + +398 +00:29:26,380 --> 00:29:32,710 +العملاء الذين يقدمون كمبيلات لأغراض محددةاحنا + +399 +00:29:32,710 --> 00:29:38,090 +عرفنا سابقا ان وسائل الدفع المدفوعات يتم تسويتها + +400 +00:29:38,090 --> 00:29:44,050 +اما نقدا او من خلال شركات او من خلال كيمبيالات لما + +401 +00:29:44,050 --> 00:29:47,510 +اتكلمنا نقدا اتكلمنا عن عمليات الحسابات الجارية و + +402 +00:29:47,510 --> 00:29:51,520 +الخزينة ومشابه عملية الدفع و القبضلما اتكلمنا عن + +403 +00:29:51,520 --> 00:29:55,140 +الشيكات ايضا اتكلمنا عن حسابات تجارية و كيف يتم + +404 +00:29:55,140 --> 00:29:57,920 +عملية القبض و الدفع من خلال الشيكات و اتكلمنا عن + +405 +00:29:57,920 --> 00:30:01,960 +عملية تقاس الشيكات ضال الجزء الأخير من عملية تسوية + +406 +00:30:01,960 --> 00:30:06,200 +المدفوعات اللي بتتم من خلال الكمبيالات الكمبيالة + +407 +00:30:06,200 --> 00:30:10,940 +ما هي؟ ما هي الكمبيالة؟ الكمبيالة عبر عن سند يثبت + +408 +00:30:10,940 --> 00:30:16,740 +حق الدائن اتجاه طرف المدينةوهو زي سند الدين الإذنى + +409 +00:30:16,740 --> 00:30:20,620 +او سند الدين اللى بياخده شخص على شخص اخر يعنى انك + +410 +00:30:20,620 --> 00:30:24,020 +هتتكلم عن شخصين واحد مدينة واحد دقان واحد اخد من + +411 +00:30:24,020 --> 00:30:28,400 +شخص اخر مبلغ معين هيقول ايه؟ هقول اتفضل خد هذه ال + +412 +00:30:28,400 --> 00:30:32,860 +1000 دينار و اكتبلي ورقة انك انت هسدد هذا المبلغ + +413 +00:30:32,860 --> 00:30:38,120 +في تاريخ محدد هذه الورقة هي الكمبياله ولكن شكل + +414 +00:30:38,120 --> 00:30:42,760 +العام الكمبيالهو نموذج الكمبيوتر نفسه وجود عليها + +415 +00:30:42,760 --> 00:30:45,760 +نموذج صادر على المحكمة بيعطيها الشكل القانوني + +416 +00:30:45,760 --> 00:30:50,260 +خلافا لورقة الدين اللي بعمله أي أنا و العميل اللي + +417 +00:30:50,260 --> 00:30:55,180 +بياخد مني المبلغ فالكمبيوتر عبارة عن طرفين في عند + +418 +00:30:55,180 --> 00:30:59,420 +شخص مدين و في شخص دائن يطلق عليه أحيان كلمة سند + +419 +00:30:59,420 --> 00:31:05,380 +إذن يعني شخص يتعهد بأن يدفع مبلغ معين إلى شخص آخر + +420 +00:31:05,380 --> 00:31:06,720 +في تاريخ محدد + +421 +00:31:09,460 --> 00:31:12,380 +ممكن كده .. معلش نرجع الخلف شوية نقول طيب لو كان + +422 +00:31:12,380 --> 00:31:17,040 +الشيك الشيك + +423 +00:31:17,040 --> 00:31:20,360 +اللى .. اللى انا ممكن اتعامل بيه مع البنك عنده + +424 +00:31:20,360 --> 00:31:24,240 +تاريخ محدد بقول ادفعوا لأمر السيد فلان مبلغ و قدره + +425 +00:31:24,240 --> 00:31:28,340 +كذا التاريخ المحدد في الشيك هذا الشيك في الحال هذى + +426 +00:31:28,340 --> 00:31:33,500 +يجب ان يتم .. يتم دفع قيمة الشيك فورا مجرد اطلاع + +427 +00:31:33,500 --> 00:31:40,180 +البنك عليه فالشيك يعتبر هو ايه اداة دفعالشيك يعتبر + +428 +00:31:40,180 --> 00:31:45,240 +أداة دفع الكنبيالة يعتبر أداة إيش؟ أداة إئتمان هو + +429 +00:31:45,240 --> 00:31:50,300 +دفع ولكن في الأول مربعات الإئتمان هو أداة دفع هذا + +430 +00:31:50,300 --> 00:32:01,340 +الشيك هذا الشيك الكنبيالة أداة إئتمان كنبيالة يا + +431 +00:32:01,340 --> 00:32:05,000 +طور أيش فرق بين اتنين؟ مش هنعرف المصطلحات هذهلما + +432 +00:32:05,000 --> 00:32:08,700 +نقول الشيك أدى الدفع يعني يجب أن يتم دفع الشيك + +433 +00:32:08,700 --> 00:32:14,080 +مجرد الإطلاع أنا معايا شيك اليوم مجرد ما قدمه على + +434 +00:32:14,080 --> 00:32:17,340 +البنك يجب على البنك أن يقوم بدفع قيمته حاليا طبعا + +435 +00:32:17,340 --> 00:32:20,300 +لكن لو كانت مقاصة ايه بتاخد فترة زمنية بس؟ مش هنقش + +436 +00:32:20,300 --> 00:32:26,540 +عمل اتقاص لكن معايا شيك واتوجهت فيه إلى البنك صاحب + +437 +00:32:26,540 --> 00:32:29,560 +هذا الشيك الشخص المسحوب عليه حسابه في هذا البنك + +438 +00:32:29,560 --> 00:32:35,290 +يجب أن يتم دفعه على الحل فعال فورا طيبلو كان معاك + +439 +00:32:35,290 --> 00:32:37,950 +كنبيالة هل أستطيع أن أقول اللي عملت فيها قيمة + +440 +00:32:37,950 --> 00:32:41,310 +اليوم؟ لأ أصبح بربطها أيه؟ تاريخ تاريخ الكنبيالة + +441 +00:32:41,310 --> 00:32:43,470 +هذه مثلا، يعني الكنبيالة اليوم صادر اليوم كام؟ + +442 +00:32:43,470 --> 00:32:47,950 +ستة، تلاتة، تاريخ دفع الكنبيالة اليوم واحد و + +443 +00:32:47,950 --> 00:32:52,710 +تلاتين عشرة ألفين و اتناشر، يعني مدت كام؟ حوالي + +444 +00:32:52,710 --> 00:32:58,390 +سبع شهورليه تسمى دا تأتمان؟ لأن من خلالها بيكون + +445 +00:32:58,390 --> 00:33:02,770 +هناك شخص دائن وشخص مدين اتنين اقتمنوا بعض على انه + +446 +00:33:02,770 --> 00:33:06,950 +يتم دفع المبلغ يوم مثلا في 31 عشرة تسمى دا تأتمان + +447 +00:33:06,950 --> 00:33:11,970 +في 31 عشرة تصفحتها الدفع اللي هتم الدفع للقيمة في + +448 +00:33:11,970 --> 00:33:19,090 +هذا التاريخ الآن بالنسبة للشيكالشيك الآن أنه يجب + +449 +00:33:19,090 --> 00:33:21,750 +أن يتم دفعه عند الإطلاع، أيش من عند الإطلاع؟ يعني + +450 +00:33:21,750 --> 00:33:25,150 +مجرد تقديمه للبنك للدفع، هيسمع عند الإطلاع، + +451 +00:33:25,150 --> 00:33:30,070 +هيمصطلح عند الإطلاع أحيانا في بنلاقي شيكات موجودة + +452 +00:33:30,070 --> 00:33:33,790 +تاريخها مؤجل، يعني اليوم كان بشهر ستة تلاتة، + +453 +00:33:33,790 --> 00:33:38,930 +بنلاقي تاريخ الشيك فرضا يدفع يوم مثلا العشرين سبعة + +454 +00:33:38,930 --> 00:33:40,070 +ألفين واتناشر + +455 +00:33:42,480 --> 00:33:46,100 +لو راح واحد بيحمل شيك و مكتوب على التاريخ 27 2012 + +456 +00:33:46,100 --> 00:33:50,260 +و راح اليوم على البنك يصرفه و هيقول البنك لأ لأنه + +457 +00:33:50,260 --> 00:33:54,240 +التاريخ ما جهش 27 فالشيك في هذه الحالة تحول من + +458 +00:33:54,240 --> 00:33:58,910 +أداة دفع إلى أداة اعتمادهذا الكلام بخالف القانون + +459 +00:33:58,910 --> 00:34:03,310 +من ناحية قانونية ولكن احنا العرف طغى على القانون + +460 +00:34:03,310 --> 00:34:08,310 +الآن و أصبح الشيك الآن إذا كان تاريخه مؤجل إلى ما + +461 +00:34:08,310 --> 00:34:12,050 +بعد الذهاب إلى البنك تاريخ اليوم الفعلي يعتبر و + +462 +00:34:12,050 --> 00:34:16,570 +كأنه تحول الشيك من أداة دفع إلى أداة اقتبالأصبح + +463 +00:34:16,570 --> 00:34:20,510 +الشيكات المؤجلة تتدافع هي تعتبر بمثابة كيمبيالات + +464 +00:34:20,510 --> 00:34:24,670 +فيها طرفين طرف مدين وطرف دائن هناك مسحوب عليه + +465 +00:34:24,670 --> 00:34:27,830 +البنك بس يمكن هذا الفرق الوحيد أنه مسحوب على بنك + +466 +00:34:27,830 --> 00:34:31,190 +بينما الكمبيالة بيكون بين طرفين مدين ودائن لكن + +467 +00:34:31,190 --> 00:34:35,090 +بتفق على التاريخ أنه كلهما هي تاريخ مؤجل ظاهرة + +468 +00:34:35,090 --> 00:34:41,950 +الشيكات المؤجلة هي ظاهرة خاطئةلأنها تحولت من طبيعة + +469 +00:34:41,950 --> 00:34:43,790 +الشيك لقانونه لما قانون التجارة بتاعته قانون + +470 +00:34:43,790 --> 00:34:46,550 +التجارة إن شاء الله مكتوب في فصل في الشيك يقول هذا + +471 +00:34:46,550 --> 00:34:50,950 +الشيك يعتبر أداة دفع يعني بمعنى أن الشيك يجب أن + +472 +00:34:50,950 --> 00:34:54,490 +يتم دفعه بمجرد الإطلاع ولكن استخدامنا في العُرف + +473 +00:34:54,490 --> 00:34:59,590 +بأن هذا الشيك يؤجل الدفع وكأنه حوله من أداة دفع + +474 +00:34:59,590 --> 00:35:03,670 +إلى أداة اقتمامهذه المسألة حاولوا في القانون + +475 +00:35:03,670 --> 00:35:07,170 +يلغوها ويتأخروا فيها، في أكتر من دولة صارت مشكلات، + +476 +00:35:07,170 --> 00:35:10,710 +بسبب إيه؟ لأنه لو كانت التعامل بالشيك اليوم وصير + +477 +00:35:10,710 --> 00:35:13,610 +أداء الدفع اليوم ممكن أحيان مستحقات المقاولين، + +478 +00:35:13,610 --> 00:35:16,050 +مستحقات المتعهدين، مستحقات الموردين في البنوك + +479 +00:35:16,050 --> 00:35:18,410 +أحيان متأخر من قبل المزارات، متأخر من قبل مزارة + +480 +00:35:18,410 --> 00:35:22,970 +المالية، فبنلاقي فيه مشاكلفسمح عرفا بأن يكون هذا + +481 +00:35:22,970 --> 00:35:27,370 +شيك يؤجل الدفع على رغم أن القانون هناك نص صريح فيه + +482 +00:35:27,370 --> 00:35:31,750 +يجب أن يتم دفع قيمة شيك مجرد اطلاع البنك عليه بصرف + +483 +00:35:31,750 --> 00:35:35,130 +نظر عن تاريخه ولكن عرف غلب على القانون و سكت + +484 +00:35:35,130 --> 00:35:38,510 +القانون في عدم معاقبة الأشخاص اللي بصدروا شيكات + +485 +00:35:38,510 --> 00:35:42,230 +مؤجلة الدفع مش الحالة الاقتصادية مش فى فلسطين بس + +486 +00:35:42,230 --> 00:35:46,950 +فى أغلب الدول العربية الآن الكيمبيالات كيف نحصل + +487 +00:35:46,950 --> 00:35:51,770 +عليهاهي أساسا علاقة ما بين تاجرين انا مثلا بعت + +488 +00:35:51,770 --> 00:35:55,790 +بضاعة لشخص معين هذا الشخص ماعطانيش نقدا ماعطانيش + +489 +00:35:55,790 --> 00:36:00,350 +شيك اعطاني كيمبيالا فهي وسائل الدفع المدولة أو + +490 +00:36:00,350 --> 00:36:05,310 +الشيعة في العمل التجاري بعت بضاعة لشخص بدل ما + +491 +00:36:05,310 --> 00:36:09,030 +يعطانيه نقدا او يعطاني شيك اعطاني كيمبيالا اتفقنا + +492 +00:36:09,030 --> 00:36:12,670 +على تاريخ دفع الكيمبيالا يوم عشرين سبعة ألفين + +493 +00:36:12,670 --> 00:36:15,570 +واتناشر وتاريخنا اليوم مثلا اول في شهر تلاتة ألفين + +494 +00:36:15,570 --> 00:36:20,280 +واتناشر يعني بعد حوالي أربع شهور تقريباأنا الآن + +495 +00:36:20,280 --> 00:36:24,340 +حامل هذه الكمبيالة إيش بدى أعمل فيها؟ عندي ثلاث + +496 +00:36:24,340 --> 00:36:29,880 +طرق للحصول على أموالي أولا إما أنا أنتظر إلى تاريخ + +497 +00:36:29,880 --> 00:36:35,580 +27 تاريخ الاستحقاق وأطالب الشخص المسحوب عليه + +498 +00:36:35,580 --> 00:36:39,220 +الكمبيالة اللي هو الشخص المدين بدفع هذه القيمة + +499 +00:36:39,220 --> 00:36:44,600 +وسيلة تانية أن أقول للبنك يا بنك اتفضل خد + +500 +00:36:44,600 --> 00:36:48,620 +الكمبيالة من هنا هنا دخلت البنوك فيين؟ في هذا + +501 +00:36:48,620 --> 00:36:52,620 +المسألةباجي انا للبنك بقول لي يا بنك ايش رايح + +502 +00:36:52,620 --> 00:36:56,940 +تشتري مني الكنبيالة هذه فانا باقوم كندوري بائع + +503 +00:36:56,940 --> 00:36:59,920 +الكنبيالة و البنك مشتري لهذه الكنبيالة فالبنك + +504 +00:36:59,920 --> 00:37:03,980 +بشتري ورقة بشتري ورقة هذه الورقة عبارة عن كنبيالة + +505 +00:37:03,980 --> 00:37:10,000 +هذه الكنبيالة تسمى شبه نقد ورقة بشتريها البنك مني + +506 +00:37:10,000 --> 00:37:13,280 +انتوا كبنك فلسطين هتشتري الورقة مني وفرضا ورقة + +507 +00:37:13,280 --> 00:37:19,740 +قيمتها عشر تلاف دينار عشر تلاف ديناريا طُرَك كيف + +508 +00:37:19,740 --> 00:37:22,680 +هيعطيين البنك الآن مقابل هذه ورقة بتشتريها من + +509 +00:37:22,680 --> 00:37:27,560 +اليوم؟ هيشتريها من اليوم البنك، لكن مش هيعطيينه + +510 +00:37:27,560 --> 00:37:30,080 +عشرة تلاف، هيعطيينه مبلغ أقل، هيعطيينه مثلا تقول + +511 +00:37:30,080 --> 00:37:34,620 +تسعة تلاف وخمسمية، ليش البنك يعطاني أقل من قيمة + +512 +00:37:34,620 --> 00:37:39,810 +هذه الورقة بسبب عدة عوامل؟ لأن البنك اليومبيعطيين + +513 +00:37:39,810 --> 00:37:45,410 +قيمة 9500 هو لما بدي استرد قيمتها الـ 10,000 متى + +514 +00:37:45,410 --> 00:37:48,950 +بعد مرور الفترة الزمنية اللي هي فترة الأربع شهور + +515 +00:37:48,950 --> 00:37:54,730 +الزمن هذا له تأثير في عملية احتساب هذا الفرق هناك + +516 +00:37:54,730 --> 00:37:59,050 +أيضًا في خلاف الزمن هناك معدل الفائدة وهناك أيضًا + +517 +00:37:59,050 --> 00:38:02,530 +ع متغير تالت قيمة الورقة وبالتالي كيف نحدد الفرق + +518 +00:38:02,530 --> 00:38:06,270 +بين اتنين لحساب هذه القيمة اللي هي كالاتي قيمة + +519 +00:38:06,270 --> 00:38:06,730 +الورقة + +520 +00:38:10,600 --> 00:38:17,240 +مضروبة في سعر الفائدة مضروبة في المدة الزمنية قيمة + +521 +00:38:17,240 --> 00:38:22,440 +الورقة الورقة قيمتها كم؟ 10,000، 15,000، 20,000 كل + +522 +00:38:22,440 --> 00:38:26,560 +ما زيد قيمة الورقة معناه ذلك حيكون الحساب الفائدة + +523 +00:38:26,560 --> 00:38:30,400 +كام؟ سيزيد و لا ينقص كل ما زيد هذه المطايرات + +524 +00:38:30,400 --> 00:38:34,520 +التلاتة كل ما زادت قيمة الفائدة طب احنا مش هنخش في + +525 +00:38:34,520 --> 00:38:36,820 +مجال الفائدة حرام و حلال هذا موضوع تاني هنتكلم ان + +526 +00:38:36,820 --> 00:38:39,560 +شاء الله في حينه ولكن هنتكلم عن ميجر اللي عمل فيه + +527 +00:38:39,560 --> 00:38:44,380 +في البنوكقيمة الورقة بالزيد هزيد قيمة الفائدة سعر + +528 +00:38:44,380 --> 00:38:47,100 +الفائدة السائد في السوق الآن له تأثير أيضًا كل ما + +529 +00:38:47,100 --> 00:38:50,200 +يرتفع السعر هذا كل ما زاد قيمة الفائدة نفس الوقت + +530 +00:38:50,200 --> 00:38:55,520 +نضره في معدل أعلى المدة الزمنية ما بين تاريخ + +531 +00:38:55,520 --> 00:38:59,760 +استحقاق الورقة و تاريخ اليوم بيعها للبنك أنا بعت + +532 +00:38:59,760 --> 00:39:02,960 +ورقة للبنك اليوم في شهر تلاتة لكن البنك بيحصل + +533 +00:39:02,960 --> 00:39:06,500 +قيمتها في شهر عشرة أو في شهر سبعة كلما اتسعت المدة + +534 +00:39:06,500 --> 00:39:10,800 +و زادت المدة أيش هترتب عليها هترتفع قيمة الفوادهذه + +535 +00:39:10,800 --> 00:39:13,900 +المتغيرات التلاتة هي اللي بتحدد قيمة الفائدة في + +536 +00:39:13,900 --> 00:39:17,900 +النهاية اللي 500 دينار اللي من أصل 10,000 أنا بقوم + +537 +00:39:17,900 --> 00:39:22,780 +كعميل ببيع ورقة للبنك قيمتها 10,000 البنك هيحصل + +538 +00:39:22,780 --> 00:39:26,120 +قيمة 10,000 بعد 4 شهور أو 5 شهور وانا باخد قيمتها + +539 +00:39:26,120 --> 00:39:31,860 +الآن حاضرا بقيمة أقل من 10,000 هقول 9500 هذه + +540 +00:39:31,860 --> 00:39:35,700 +العملية أخدتها بنباد محاسبة اسمه خاصم الكمبيولات + +541 +00:39:36,440 --> 00:39:41,040 +فحصم الكمبيوترات هو عبارة عن طرفين شخص بائع و شخص + +542 +00:39:41,040 --> 00:39:45,780 +مشتري بالظبط يعني لأن قيمة الورقة تنتقل ملكيتها + +543 +00:39:45,780 --> 00:39:49,330 +إلى البنكفدفنك بائع ومشتريه، من هو البائع + +544 +00:39:49,330 --> 00:39:53,190 +والمشتري؟ العميل هو البائع والبنك هو مشتري هذه + +545 +00:39:53,190 --> 00:39:57,030 +الورقة فعندما نقوم بقاصم كيمبيالات تعني وجود طرفين + +546 +00:39:57,030 --> 00:39:59,730 +البنك هو المشتري الكيمبيالة و العميل بائع + +547 +00:39:59,730 --> 00:40:02,990 +الكيمبيالة لسه ما نباع لأن البنك امتلك الكيمبيالة + +548 +00:40:02,990 --> 00:40:08,030 +امتلك هذه الورقة هذه الورقة تعتبر ورقة شبه نقدية + +549 +00:40:08,030 --> 00:40:13,670 +لأن قابلة للتحول إلى نقد متى؟ في تاريخ حلول + +550 +00:40:13,670 --> 00:40:19,640 +استحقاق هذه الورقةهذه الاستخدام التاني الاستخدام + +551 +00:40:19,640 --> 00:40:28,920 +التالت لهذه الورقة ان يقدمها العميل إلى البنك + +552 +00:40:28,920 --> 00:40:35,360 +ويطلب أخذ سلفة بضمانة هذه الورقة الاستخدام التالت + +553 +00:40:35,360 --> 00:40:42,700 +ان انا العميل بقدم الورقة للبنك كضمان لإعطاء سلفة + +554 +00:40:42,700 --> 00:40:48,730 +معينةيعني بقول للبنك يا بنك أنا معايا ورق في حدود + +555 +00:40:48,730 --> 00:40:53,390 +مثلا عشر تلاف دينار ورق او كيمبيالات خدهم عندك + +556 +00:40:53,390 --> 00:40:58,550 +هتحفظ بيهم وانا هجير قيمتهم او اظهر قيمتهم اليك بس + +557 +00:40:58,550 --> 00:41:02,610 +اعطيله سلفة تسعة تلاف او خمس او ست الاف دينار يعني + +558 +00:41:02,610 --> 00:41:06,430 +ال بنك في هذه الحالة بيعطيله سلفة بضمانة ايه الورق + +559 +00:41:06,430 --> 00:41:10,810 +التجارية او الكيمبيالةهل البنك بيعطيله سلفة + +560 +00:41:10,810 --> 00:41:14,090 +بضمانته الورقة؟ نعم لأن هذه الورقة أنا بدي أظهرها + +561 +00:41:14,090 --> 00:41:19,030 +للبنك والبنك بيعطيله سلفة هذه السلفة ايش الضمان + +562 +00:41:19,030 --> 00:41:21,970 +اللي قدمتها انا؟ ماقدمني ضمان شخصي ولا قد ضمان + +563 +00:41:21,970 --> 00:41:25,530 +ضمان عقاري هذه الورقة التجارية هي ضمانة السلفة + +564 +00:41:25,530 --> 00:41:29,950 +اللتي منعها البنك ليها انا فهذه السلطة احنا ان شاء + +565 +00:41:29,950 --> 00:41:33,670 +الله معنين في هذا الفصل نتعرف على الأوجه التلاتة + +566 +00:41:33,670 --> 00:41:36,450 +لهذه الاستخدامات و هنبدأ بأول وجه اللي هو + +567 +00:41:36,450 --> 00:41:37,550 +كيمبيالات التحصيل + +568 +00:41:41,460 --> 00:41:48,460 +موضوع الكنبيلات موضوع قيودات كتيرة وبننتابع مع بعض + +569 +00:41:48,460 --> 00:41:53,120 +ونركز ونفهم ايش وضوع الكنبيلات لأن اكبر قسم فيه + +570 +00:41:53,120 --> 00:41:58,600 +قيودات كتيرة قسم الكنبيلات الرغم انه قسم بسيط ولكن + +571 +00:41:58,600 --> 00:42:03,420 +تشعب العمليات ورجوع الكنبيلات وعدم قبولها ومشاكلها + +572 +00:42:03,420 --> 00:42:06,500 +بيخلي حجم القيود او عددها كبير جدا + +573 +00:42:16,060 --> 00:42:20,880 +تعرفنا على الأمور هذه كلها الآن ان شاء الله + +574 +00:42:20,880 --> 00:42:24,640 +قبل ما نتكلم عن كودات المحاسبية و كيف عملية تنظيم + +575 +00:42:24,640 --> 00:42:27,080 +الكيمبيالات خينا ناخد فكرة بسيطة ايش قسم + +576 +00:42:27,080 --> 00:42:31,120 +الكيمبيالات بيعمل في داخل البنك و بقى قسم + +577 +00:42:31,120 --> 00:42:36,020 +الكيمبيالات بشكل مُجَز و مُختصر لو أشتغلنا في أحد + +578 +00:42:36,020 --> 00:42:40,900 +البنوك و في قسم الكيمبيالاتأول ما يجينا عميل يقول + +579 +00:42:40,900 --> 00:42:44,660 +اتفضل يا عميل خد الكنبيالة هذه انا كعميل هعطيك + +580 +00:42:44,660 --> 00:42:48,080 +كنبيالة هتسألني عايز .. انت هتاخد البنك هتاخد + +581 +00:42:48,080 --> 00:42:52,740 +الكنبيالة لغرض تحتفظ بيها حتى يأتي تاريخ استحقاقها + +582 +00:42:52,740 --> 00:42:57,260 +و انت دورك فقط حافظ امين يعني انا معاك كنبيالات + +583 +00:42:57,260 --> 00:43:01,300 +بيجب اقول يا بنك يا بنك اتفضل خد الكنبيالة هتحفظها + +584 +00:43:01,300 --> 00:43:07,120 +عندكو عند حلول أجل استحقاق الكمبيالة طالب انت يا + +585 +00:43:07,120 --> 00:43:10,880 +بنك العميل المسحوب عليه الكمبيالة بدفع القيمة انا + +586 +00:43:10,880 --> 00:43:15,720 +المستفيد انا الدائن بقول لبنك يا بنك اتفضل خد + +587 +00:43:15,720 --> 00:43:21,060 +الكمبيالةاحتفظ بيها عندك لفترة محددة اللي هو تاريخ + +588 +00:43:21,060 --> 00:43:24,300 +استحقاق الكمبيالة وعندما يحل تاريخ استحقاق + +589 +00:43:24,300 --> 00:43:27,820 +الكمبيالة قوم أنت كبنك وطالب الشخص المسحوب عليه + +590 +00:43:27,820 --> 00:43:31,000 +بعمل الدفع يعني كإني أنا كلفت البنك أن يقوم + +591 +00:43:31,000 --> 00:43:33,760 +بمطالبة المسحوب عليه الكمبيالة بدفع القيمان يابة + +592 +00:43:33,760 --> 00:43:37,180 +عني ماذا يستفيد البنك من هذه الشغلة؟ هياخد عمولة + +593 +00:43:38,860 --> 00:43:42,420 +والبنك في هذه الحالة إيه صفته؟ هو مجرد حافظ يحفظ + +594 +00:43:42,420 --> 00:43:46,500 +الكمبيلات من الضياع مسئولية الأخرى على البنك أن + +595 +00:43:46,500 --> 00:43:50,880 +يقوم بمتابعة تحصيل الكمبيالة عند حلول أجل + +596 +00:43:50,880 --> 00:43:56,700 +استحقاقها هذا يسمونها كمبيالات برسم التحصيل أصبح + +597 +00:43:56,700 --> 00:43:59,600 +نتكلم عن كمبيالات .. أول نوع من كمبيالات كمبيالات + +598 +00:43:59,600 --> 00:44:03,640 +برسم التحصيل في نوع تاني من الكمبيالات اللي + +599 +00:44:03,640 --> 00:44:07,200 +اشرحناها كمبيالات برسم الخصم وكمبيالات برسم + +600 +00:44:07,200 --> 00:44:11,550 +التأمينلما ييجى العاملاء للبنك يسلموا البنك هذه + +601 +00:44:11,550 --> 00:44:15,150 +الكنبيالات بصرف النظر عن الغرض اللى من أجله أخد + +602 +00:44:15,150 --> 00:44:19,050 +البنك هذه الكنبيالات، ماذا يعمل البنك؟ هناك قسم + +603 +00:44:19,050 --> 00:44:24,610 +هذا مستقل يقوم بأخد الكنبيالة وتصورها، يحفظ الأصل + +604 +00:44:24,610 --> 00:44:28,710 +في خزنة حديدية محكمة، لأن الكنبيالة هذه زيها زي + +605 +00:44:28,710 --> 00:44:33,280 +شيكبس الشيك يدفع اليوم و الكيمبياله تدفع بعد ايه؟ + +606 +00:44:33,280 --> 00:44:36,960 +بعد فترة زمانيا وبالتالي يجب ان يتم المحافظة على + +607 +00:44:36,960 --> 00:44:40,300 +الكيمبيالات موظف قسم الكيمبيالات يقوم بتصوير + +608 +00:44:40,300 --> 00:44:43,400 +الكيمبياله ووضحها في ملف ومعرفة من هو الشخص + +609 +00:44:43,400 --> 00:44:46,580 +المسعوب علي الكيمبياله ومن هو الشخص الساحب ومتى + +610 +00:44:46,580 --> 00:44:50,720 +يحل تاريخ استحقاق الكيمبياله لأنه اذا فقد المتابع + +611 +00:44:50,720 --> 00:44:56,140 +لتاريخ استحقاق الكيمبياله هترتب عليها مشكلةيحفظ + +612 +00:44:56,140 --> 00:45:00,620 +الكيمبيالات حسب تاريخ استعقاقة وحسب الشخص المستفيد + +613 +00:45:00,620 --> 00:45:04,720 +من الكيمبيالة والشخص المسحوب عليه الكيمبيالةثم + +614 +00:45:04,720 --> 00:45:09,580 +يقوم بمراقبة كل تاريخ قبل ما يحل تاريخ استحقاق + +615 +00:45:09,580 --> 00:45:14,440 +الكمبيالة بوجه شعار العميل المسحوب عليه وما بعرفوش + +616 +00:45:14,440 --> 00:45:18,080 +ال bank ال bank بعرفني أنا كمستفيد لأن أنا أسمون + +617 +00:45:18,080 --> 00:45:21,780 +ال bank ببعت شعار لشخص المسحوب علي الكمبيالة بقوله + +618 +00:45:21,780 --> 00:45:26,240 +يا عميل يا فلان اتفضل على ال bank ادفع قيمة + +619 +00:45:26,240 --> 00:45:32,720 +الكمبيالة المستحق عليك وانت مشكور يعني بيجي العميل + +620 +00:45:32,720 --> 00:45:37,370 +في كمبيالة التحصيلبقولّه حاضر هدفع القيمة يقوم + +621 +00:45:37,370 --> 00:45:41,090 +البنك باستلام المبلغ و قيد القيمة لمين لصالح الشخص + +622 +00:45:41,090 --> 00:45:44,030 +المستفيد مش كده ولا لا مش شخص مستفيد ايه لو أعطاك + +623 +00:45:44,030 --> 00:45:50,330 +كيمبيالة انتوا لو كانت كيمبيالات خاصة المبلغ البنك + +624 +00:45:50,330 --> 00:45:54,510 +أساسا أعطاني قيمة الكيمبيالة و أنا إيش بعتاله أصبح + +625 +00:45:54,510 --> 00:45:56,730 +البنك من الممكن أخد قيمة الكيمبيالة هاخدها إله هو + +626 +00:45:57,760 --> 00:46:01,760 +لأن في حالة كيمبيالات الخاصة البنك اشترى كيمبيالة + +627 +00:46:01,760 --> 00:46:05,140 +مني ودفع لي الفلوس وبالتالي المبلغ المحصر هياخد + +628 +00:46:05,140 --> 00:46:07,620 +البنك في خزينته اللي هو وليه وليه وليه وليه وليه + +629 +00:46:07,620 --> 00:46:09,620 +وليه وليه وليه وليه وليه وليه وليه وليه وليه وليه + +630 +00:46:09,620 --> 00:46:09,620 +وليه وليه وليه وليه وليه وليه وليه وليه وليه وليه + +631 +00:46:09,620 --> 00:46:09,800 +وليه وليه وليه وليه وليه وليه وليه وليه وليه وليه + +632 +00:46:09,800 --> 00:46:09,960 +وليه وليه وليه وليه وليه وليه وليه وليه وليه وليه + +633 +00:46:09,960 --> 00:46:26,700 +وليه وليه وليه وليه وليه وليه وليه وليه ولي + +634 +00:46:29,640 --> 00:46:34,000 +شوفوا الدورة المستندية كيف بتتم دورة تحصيل أوراق + +635 +00:46:34,000 --> 00:46:37,300 +التجارية اللي هي في ال bank ال kimbiala عبارة عن + +636 +00:46:37,300 --> 00:46:41,980 +ورقة تجارية حد + +637 +00:46:41,980 --> 00:46:43,240 +بيقوللي ايش الأوراق التجارية + +638 +00:46:50,220 --> 00:46:53,500 +الورقة التجارية هي عبارة عن الشيك والكمبيالات + +639 +00:46:53,500 --> 00:46:58,100 +لأنها تستخدم في تسوية المبادلات والعمليات التجارية + +640 +00:46:58,100 --> 00:47:02,420 +عملية مدفوعات وعملية مشتريات ومبيعات عملية تجارية + +641 +00:47:02,420 --> 00:47:08,420 +الكمبيالة والشيك هو ورقة تجارية السهم والسند هي + +642 +00:47:08,420 --> 00:47:13,240 +ورقة مالية يعني تباع وتشترى في البورصة في السوق + +643 +00:47:13,240 --> 00:47:18,660 +المالي البورصة الآن عميل بيسلم ورقة تجارية لأحد + +644 +00:47:18,660 --> 00:47:22,940 +البنوكبسلمه لوحدة حفظ الأوراق بقسم الأوراق + +645 +00:47:22,940 --> 00:47:27,120 +التجارية يقوم بإعداد اختار للمسحوب عليه في الوقت + +646 +00:47:27,120 --> 00:47:30,480 +المناسب ويقوم بإعداد كاشف بالأوراق المستحقة أول + +647 +00:47:30,480 --> 00:47:34,660 +بأول يحضر العميل إلى الbank إلى وحدة تعاون مع + +648 +00:47:34,660 --> 00:47:39,940 +الجمهور ثم يقوم بعمل إشعار توريد نقدي يعني العميل + +649 +00:47:39,940 --> 00:47:43,020 +المسحوب عليه الكمبيالة وافق على عملية الدفع + +650 +00:47:43,020 --> 00:47:48,120 +فبنعمله إشعار توريد نقدي أو قسيمة إداع نقدي قسم + +651 +00:47:48,120 --> 00:47:48,760 +الخزينة + +652 +00:47:51,740 --> 00:47:57,200 +هيستلم النقدية، هيعطي صورة للعميل، هيحيل صورة إلى + +653 +00:47:57,200 --> 00:48:00,900 +وحدة المحاسبية الموجودة في قسم الكمبيلات، في شخص + +654 +00:48:00,900 --> 00:48:04,760 +محاسب في قسم الكمبيلات، هيستلمش صورة إن فعلًا في + +655 +00:48:04,760 --> 00:48:07,580 +عميل مسحوب عن الكمبيلات قام بتزديد قيمة هذا + +656 +00:48:07,580 --> 00:48:13,300 +الكمبيلات هنا طبعًا، هيتم اختار لعميل صاحب + +657 +00:48:13,300 --> 00:48:17,910 +الكمبيلات منه قيمة حصلتثم قسم الحسابات الجارية + +658 +00:48:17,910 --> 00:48:21,690 +بضيف القيمة لصالح العميل ثم بتم إعداد مذكرة + +659 +00:48:21,690 --> 00:48:25,550 +إجمالية بكل الكمبيلات التي تم تحصيلها خلال هذا + +660 +00:48:25,550 --> 00:48:29,070 +اليوم و أحلتها إلى قسم المراجعة الداخلية أو قسم + +661 +00:48:29,070 --> 00:48:34,270 +التدقيق ثم بتم عمل قيد محاسبي و إثباته في استجلات + +662 +00:48:34,270 --> 00:48:36,550 +اليومية العامة أو في استجيل الأستاذ العام و + +663 +00:48:36,550 --> 00:48:43,390 +الأستاذ المساعد اختصار الكلام اللي حكناهالبنك في + +664 +00:48:43,390 --> 00:48:46,210 +تاريخ معين في قبل تاريخ الاستحقاق اتصل بالشخص + +665 +00:48:46,210 --> 00:48:47,770 +المسحوب علي الكيمبيالة او لتعادف على قيمة + +666 +00:48:47,770 --> 00:48:51,250 +الكيمبيالة اجا الشخص المسحوب علي الكيمبيالة دفع + +667 +00:48:51,250 --> 00:48:56,250 +القيمة في البنك الخزينة بتاع البنك هتستلم المبلغ + +668 +00:48:56,250 --> 00:49:00,550 +هيكون شعار من هذا الاستلام اتحول إلى قسم الحسابات + +669 +00:49:00,550 --> 00:49:03,950 +التجارية مشان يسجل القيمة ويستلمها لصالح انا لان + +670 +00:49:03,950 --> 00:49:08,410 +انا مستفيد من الكيمبيالةالحركة الإجمالية في نهاية + +671 +00:49:08,410 --> 00:49:11,710 +اليوم كل عمليات استلام النقدية اللي قيدت لصالح + +672 +00:49:11,710 --> 00:49:14,530 +العملاء في الحسابات التجارية يتم إعداد يوميا بيها + +673 +00:49:14,530 --> 00:49:18,230 +مشكش مجمع بكل العملية اللي تمت تحال إلى قسم + +674 +00:49:18,230 --> 00:49:22,430 +التدقيق في نفس البنك وقسم التدقيق بعد موافق عليها + +675 +00:49:22,430 --> 00:49:25,630 +بحينها لقسم المحاسبة للتنفيذ يقوم قسم المحاسبة + +676 +00:49:25,630 --> 00:49:28,570 +بعمل القيود المحاسبية اللي هناخدها الآن ان شاء + +677 +00:49:28,570 --> 00:49:31,270 +الله أيش القيود المحاسبية المتعلقة بقسم كميرات + +678 +00:49:31,270 --> 00:49:37,310 +التحصيل الآن ان شاء الله بعد هذا الشرحوالتوضيح + +679 +00:49:37,310 --> 00:49:42,310 +للموضوع اللى تم تقديمه إنه هذا جزء من المحاضرة إن + +680 +00:49:42,310 --> 00:49:45,170 +شاء الله وإلى محاضرة قادمة بإذن الله + diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/URVxrCIHVBk_raw.json 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هنا العمولة هي عمولة البنك وبالتالي عمولة الوسيط هي ثمن الشراء زائد عمولة الوسيط", "tokens": [3224, 8315, 6225, 8592, 7649, 8717, 5172, 16095, 9122, 33911, 8717, 2655, 35571, 1211, 18863, 2304, 26895, 4724, 4587, 32640, 47395, 18863, 2304, 12610, 3660, 2423, 41779, 1829, 9566, 21542, 3794, 16758, 9307, 16712, 7435, 9640, 10632, 34105, 6225, 3555, 9640, 3660, 18871, 8978, 12174, 32640, 3660, 25124, 2288, 16606, 8717, 36178, 11296, 38637, 27842, 25124, 2288, 16606, 3714, 11242, 31845, 1863, 46740, 6225, 2304, 12610, 3660, 2423, 41779, 1829, 9566, 30767, 16373, 3215, 6225, 2304, 12610, 3660, 29739, 1863, 4117, 46599, 6027, 2655, 6027, 1829, 4724, 19913, 3224, 2288, 34105, 18863, 2304, 12610, 3660, 39896, 6225, 2304, 12610, 3660, 29739, 1863, 4117, 46599, 6027, 2655, 6027, 1829, 6225, 2304, 12610, 3660, 2423, 41779, 1829, 9566, 39896, 38637, 27842, 25124, 2288, 16606, 30767, 16373, 3215, 6225, 2304, 12610, 3660, 2423, 41779, 1829, 9566], "avg_logprob": -0.17793843439265863, 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التمرين و نبدأ ان شاء الله موضوع جديد + +6 +00:00:29,790 --> 00:00:33,970 +اليوم اللي هو الحسابات الختمية للبنك نقطة رقم + +7 +00:00:33,970 --> 00:00:38,430 +تلاتة اتحالة رقم تلاتة مش كده نقطة تلاتة مجموعة + +8 +00:00:38,430 --> 00:00:41,190 +الأوراق المالية تم إيدامها من كل العلماء اللي دموا + +9 +00:00:41,190 --> 00:00:44,870 +للسوق تلاتين ألف دينار صرفوا منها في نفس اليوم عشر + +10 +00:00:44,870 --> 00:00:47,850 +دولار دينار كان مساعدة عشر في المية و رموه لخمسين + +11 +00:00:47,850 --> 00:00:51,720 +توقع اللههذه أوراق مالية مودعة على ضمان صلف هذا + +12 +00:00:51,720 --> 00:00:57,180 +خدمة في قسم التسلاتق 8 نفس القيد المحاسبة تقريبا + +13 +00:00:57,180 --> 00:01:01,220 +هنعمل + +14 +00:01:01,220 --> 00:01:07,740 +قيد نظامي من حساب أوراق مالية ضمان صلف إلى + +15 +00:01:07,740 --> 00:01:10,040 +حساب مودعي أوراق مالية ضمان صلف + +16 +00:01:26,330 --> 00:01:29,450 +هذا القيد النظامي اللي بثبت .. تسأل نفسي .. القيد + +17 +00:01:29,450 --> 00:01:31,790 +النظامي اللي بثبت أنه احنا استلمنا أوراق مالية + +18 +00:01:31,790 --> 00:01:34,750 +كبماء لمنح السلف أو لمنح التسليحات الايتمانية، + +19 +00:01:34,750 --> 00:01:37,930 +الآن هنعمل قيد منح السلف في حد ذاته، هنقول من حساب + +20 +00:01:37,930 --> 00:01:42,510 +.. + +21 +00:01:42,510 --> 00:01:45,530 +من حساب السلف أو القروض أو نقول التسليحات + +22 +00:01:45,530 --> 00:01:47,790 +الايتمانية إلى أياش؟ إلى مدرسة + +23 +00:01:55,360 --> 00:01:58,480 +طرف الدائن حيكون حساب الخزينة و الطرف الآخر حيكون + +24 +00:01:58,480 --> 00:02:10,320 +حساب الفائدة و حساب العمولة مابديش + +25 +00:02:10,320 --> 00:02:14,140 +انا اقول لما يبقى طالب مابيطلعش ولا مرة مابطلعش + +26 +00:02:14,140 --> 00:02:19,480 +ولا مرة طيب حاضر اطلع اطلع اطلع انتوا بعد و بعد بس + +27 +00:02:19,480 --> 00:02:22,240 +انا فاكر اطلعتي انت قبل كده اطلع اطلع اطلع + +28 +00:02:35,110 --> 00:02:45,670 +النقطة الرقم 4 اقرأ النقطة الرقم 4 اشترى + +29 +00:02:45,670 --> 00:02:48,150 +ال bank أسهم لصالح عملاءه يعني كان ال bank دوره + +30 +00:02:48,150 --> 00:02:52,670 +بسيط فوسط بينه وبين عميله في شراء الأوراق المالية + +31 +00:02:55,080 --> 00:03:04,200 +في الحالة هذه سنخصم على الحساب الجاري للعميل و + +32 +00:03:04,200 --> 00:03:10,880 +سنسجل قيمة لصالح الطرف الذي قام بعملية بيع الشراء + +33 +00:03:10,880 --> 00:03:17,720 +اللي هو الوساطة الشركة الوساطة المالية حساب + +34 +00:03:17,720 --> 00:03:18,360 +العمولة + +35 +00:03:28,070 --> 00:03:34,230 +بتلاحظوا هنا من حساب .. الحسابات التجارية إلى حساب + +36 +00:03:34,230 --> 00:03:37,050 +المساطعة .. من حساب المساطعة إلى حسابات التجارية + +37 +00:03:37,050 --> 00:03:37,710 +.. المساطعة + +38 +00:03:48,500 --> 00:03:51,920 +هنا عشان نفهم كيف نتحمل العميل بقيمته العمولة + +39 +00:03:51,920 --> 00:03:55,580 +الوسيط الحسابات التجارية هنا عبارة عن في قيمة + +40 +00:03:55,580 --> 00:04:04,040 +الشراء نفسها ثمن الشراء مضافن له عمولة الوسيط زائد + +41 +00:04:04,040 --> 00:04:09,320 +عمولة البنك وبالتالي بظهر هنا العمولة هي عمولة + +42 +00:04:09,320 --> 00:04:14,860 +البنك وبالتالي عمولة الوسيط هي ثمن الشراء زائد + +43 +00:04:14,860 --> 00:04:17,140 +عمولة الوسيط + +44 +00:04:20,440 --> 00:04:23,220 +فضلك و لا مرة طلعتى؟ اه انا مرة طلعتى بتدور عليك و + +45 +00:04:23,220 --> 00:04:27,520 +بعدين تبعدى ده + +46 +00:04:27,520 --> 00:04:44,660 +فيه بيطلع فيه فيه فيه فيه تسعة أسئلة عندنا احنا + +47 +00:04:44,660 --> 00:04:48,180 +بيعنا أوراق مالية لصالح مين لصالح منك و لصالح + +48 +00:04:48,180 --> 00:04:48,660 +العمل اه + +49 +00:04:58,900 --> 00:05:04,260 +هنا في عملية البيع هنخصم عمولة الوسيط يعني عمولة + +50 +00:05:04,260 --> 00:05:06,440 +الوسيط بتكون مخصومة من ثمن البيع + +51 +00:05:12,080 --> 00:05:16,440 +ليش عمالة 29700؟ لأن ثمن البيع كان 30 ألف وعمولة + +52 +00:05:16,440 --> 00:05:20,720 +الوسيط كان 300 أصبح بطلع الصافي 29700 يعني هنا + +53 +00:05:20,720 --> 00:05:26,280 +عمولة الوسيط عمولة الوسيط كانت قداش عبارة عن 30 + +54 +00:05:26,280 --> 00:05:34,620 +ألف ناقص 300 لمن هي عمولة الوسيط بطلع الصافي 29700 + +55 +00:05:34,620 --> 00:05:36,340 +وبناخد عمولة البنك + +56 +00:05:43,340 --> 00:05:46,700 +ال6 مجموعات أوراق المالية المشترات من أوراق البنك + +57 +00:05:46,700 --> 00:05:51,480 +25% وكانت عمولة الوسطاء 200% و الأوراق المالية + +58 +00:05:51,480 --> 00:05:57,680 +المباعة من محفظة البنك نفسه 10000$ يعني النقطة رقم + +59 +00:05:57,680 --> 00:06:00,680 +6 بتكلم عن عملية شراء أو عملية بيع لأوراق مالية + +60 +00:06:00,680 --> 00:06:03,640 +لصالح البنك نفسه يعني محفظة البنك نفسه أول شي + +61 +00:06:03,640 --> 00:06:06,320 +بتكلم عن نقطة الشراء و بعدين نتناول نقطة البيع + +62 +00:06:06,320 --> 00:06:09,240 +امحيها + +63 +00:06:11,840 --> 00:06:14,800 +لما نشتري أوراق مالية لمحفظ البنك هنجعل حساب محفظ + +64 +00:06:14,800 --> 00:06:21,000 +البنك مدينة بزيد أصل من أصولي بشتري أصل ونجعل وصفه + +65 +00:06:21,000 --> 00:06:28,580 +في موقع الدائم من + +66 +00:06:28,580 --> 00:06:31,120 +حساب محفظة الأوراق المالية أو ممكن نسميها + +67 +00:06:31,120 --> 00:06:33,380 +الاستثمارات في الأوراق المالية يعني مايعنيش نفس + +68 +00:06:33,380 --> 00:06:36,340 +المعنى استثمارات في الأوراق المالية أو حساب محفظة + +69 +00:06:36,340 --> 00:06:37,180 +الأوراق المالية + +70 +00:06:52,100 --> 00:06:56,600 +بس هنا هنضيف للمحفظة عمولة الوسطاء لإنه معروف في + +71 +00:06:56,600 --> 00:07:00,580 +حالة الشراء هتضافع عمولة الوسيط أصبح يكون هنا فوق + +72 +00:07:00,580 --> 00:07:05,620 +نفسه 25200 لإن عمولة الوسيط 200 دينار هكون 25200 + +73 +00:07:05,620 --> 00:07:12,550 +طلبات مش معاناعمولة الوسيط تضاف تعتبر جزء من تكلفة + +74 +00:07:12,550 --> 00:07:16,230 +شراء الأصل كما في حالة المشتغلات العادية، أي + +75 +00:07:16,230 --> 00:07:20,550 +مصاريف، أي جمارك، أي مصاريف نقل، أي عمولات تضاف + +76 +00:07:20,550 --> 00:07:23,790 +لمين، على تكلفة عملية الشراكة، زي ما ختمها في + +77 +00:07:23,790 --> 00:07:27,610 +بداية المحاسمة، إلى حساب المستقبل، بعدين من حساب + +78 +00:07:27,610 --> 00:07:32,190 +المستقبل، إلى حساب محفظة الأوراق المالية، من اطلع + +79 +00:07:32,190 --> 00:07:36,400 +يكمل، طيب السؤال كيف يلغط هنا؟يلا من الماطلعوش + +80 +00:07:36,400 --> 00:07:46,760 +تفضل تحب + +81 +00:07:46,760 --> 00:07:55,500 +تطلعى؟ طيب طلعتى طيب من الماطلعش ولا مرة تفضل يلا + +82 +00:07:55,500 --> 00:08:01,280 +تعالى ماتتش انت ولا لا لجنبك طلعتى قبلنا انت طلعتى + +83 +00:08:02,980 --> 00:08:09,720 +أطلع أطلع بساعدك تعالي نكتر الله خد + +84 +00:08:09,720 --> 00:08:14,220 +كتاب خد كتاب من زملائك النقطة رقم ستة جزء التاني + +85 +00:08:14,220 --> 00:08:20,160 +من رقم ستة .. من رقم ستة بيعنا + +86 +00:08:20,160 --> 00:08:23,580 +أوراق مالية من محفظ في البنك أصبح هنجعل مستطاعي في + +87 +00:08:23,580 --> 00:08:28,240 +موقع المدينة المحفظ + +88 +00:08:28,240 --> 00:08:34,720 +هتكون دائمةمن حساب الوسطاء إلى حساب محفظ الأوراق + +89 +00:08:34,720 --> 00:08:37,600 +المالية طبعا في الحالة اللي تبيع أيش تكون الوسطاء + +90 +00:08:37,600 --> 00:08:40,880 +أيش تكون المدينين بقيمته الصافر الإجمالي بالصافي + +91 +00:08:40,880 --> 00:08:43,400 +أصبح أنت بالصافي هنا من حساب الوسطاء طبعا القيمة + +92 +00:08:43,400 --> 00:08:48,180 +بالصافي قداش القيمة الصافية هنا قداش ثمن البيع مش + +93 +00:08:48,180 --> 00:08:53,140 +معانا عشر تلاف عمول الوسطاء كام؟ مية أصبح عشر تلاف + +94 +00:08:53,140 --> 00:08:58,140 +ناقص مية تسوى تسع ستلاف وتسعمائة حلنا؟ + +95 +00:09:15,450 --> 00:09:19,470 +هو نفس الانتباه مرتبط شابه الأرقام ولا حيث المبدأ؟ + +96 +00:09:23,220 --> 00:09:25,900 +الان من حساب الوسطاء الى حساب محفظ الأوراق من + +97 +00:09:25,900 --> 00:09:29,200 +سادتهم الان نغفر حساب الوسطاء اغفر حساب الوسطاء + +98 +00:09:29,200 --> 00:09:32,640 +المدين تان و تان خلي مدين هنقول من حسابات التجارية + +99 +00:09:32,640 --> 00:09:48,840 +الوسطاء الى حساب الوسطاء طالبات + +100 +00:09:48,840 --> 00:09:49,780 +الورا مين ماطلعش + +101 +00:10:07,050 --> 00:10:14,550 +رقم 7 تم صرف أسهم + +102 +00:10:14,550 --> 00:10:15,370 +شركة الإخلاص + +103 +00:10:29,130 --> 00:10:34,130 +أحنا الآن إيش حدور نعمل؟ هنقسم قيمة الأرباح + +104 +00:10:34,130 --> 00:10:39,730 +المطلوب توزيحها هنقسم بالقيمة على الحساب الجاري + +105 +00:10:39,730 --> 00:10:46,150 +للشركة هنقسم على الحساب الجاري للشركة أنه من حساب + +106 +00:10:47,490 --> 00:10:55,250 +الحسابات الجارية شركة كذا إلى مذكورين هنفتح حساب + +107 +00:10:55,250 --> 00:11:05,110 +جديد نسميه حساب توزيع أرباح شركة كذا وحساب العمولة + +108 +00:11:05,110 --> 00:11:13,510 +حساب توزيع أرباح لشركة + +109 +00:11:13,510 --> 00:11:19,970 +كذا اتم شركة الإخلاصو بعدين إلى حساب العمولة احنا + +110 +00:11:19,970 --> 00:11:23,390 +ادشرا هناخد من حساب الشركة قيمة المبلغ الأرباح + +111 +00:11:23,390 --> 00:11:33,330 +المطلوب توزيحها مضافة ان عليها عمولة المصر 62 ألف + +112 +00:11:33,330 --> 00:11:39,270 +62 ألف 62 ألف 62 ألف 68 ألف + +113 +00:11:50,170 --> 00:11:55,670 +انت طلعتى؟ انت + +114 +00:11:55,670 --> 00:12:04,910 +طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ + +115 +00:12:04,910 --> 00:12:08,770 +انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت + +116 +00:12:08,770 --> 00:12:09,870 +طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ + +117 +00:12:09,870 --> 00:12:10,290 +انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت + +118 +00:12:10,290 --> 00:12:14,470 +طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ + +119 +00:12:14,470 --> 00:12:15,910 +انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت + +120 +00:12:15,910 --> 00:12:17,430 +طلعتى؟ انت طلعتى؟ انت طلعتى؟ انت طلعتى؟ + +121 +00:12:42,300 --> 00:12:47,260 +من حساب جاري شركة كذا الى حسابات جارية + +122 +00:12:50,630 --> 00:12:55,050 +عشرين ألف طب الباقي وين راح الباقي ايش معناته يعني + +123 +00:12:55,050 --> 00:12:59,270 +لسه ما تم مش توزيعه مش معناته القدر لازم يقفل لأن + +124 +00:12:59,270 --> 00:13:02,410 +هذا جزء من السؤال يدل على أنه في جزء من الأرباح لم + +125 +00:13:02,410 --> 00:13:05,350 +يتم توزيعها بعد نقطة تمنا من السؤال + +126 +00:13:34,170 --> 00:13:38,690 +مكانه نقطة رقم 8 بنتكلم عن عملية الاكتتاب في + +127 +00:13:38,690 --> 00:13:42,530 +الأسهم أول حاجة زي ما شرحنا اليوم هنعمل قيد نظامي + +128 +00:13:42,530 --> 00:13:46,490 +بإثبات أنه احنا استلمنا اللي هي أسهم معدة للإصدار + +129 +00:14:13,060 --> 00:14:16,000 +هنبدأ نعمل قيد التاني اللي هو إثبات أنه احنا + +130 +00:14:16,000 --> 00:14:21,640 +استلمنا أموال مقابل لأسهم التي تم بيعها للمختبين + +131 +00:14:21,640 --> 00:14:25,500 +من حساب النقدية أو من حساب الخزينة أو من حساب + +132 +00:14:25,500 --> 00:14:29,640 +الجاري حسب نوعية المبلغ اللي تم تحصيله إذا كان تم + +133 +00:14:29,640 --> 00:14:34,500 +تحصيله كخصم من حساب الجاري أو خصما أو مبلغ سائل من + +134 +00:14:34,500 --> 00:14:38,360 +الخزينة أو من خلال شيك مقاصة كل هذا بتتم في طرف + +135 +00:14:38,360 --> 00:14:44,330 +المدينة من القيد وبنسجل قيمة لصالح مينالكتاب في + +136 +00:14:44,330 --> 00:14:50,870 +الأسهم أو أوراق المالية المعدلة الإصدارية عشرين + +137 +00:14:50,870 --> 00:14:58,430 +ألف خزينة + +138 +00:14:58,430 --> 00:15:02,010 +وخمسة تانية في الحسابات التجارية إلى حساب الكتابات + +139 +00:15:02,010 --> 00:15:05,110 +خمسة وخمسين ألف مجموع الأسهم اللي احنا استلمناها + +140 +00:15:05,110 --> 00:15:10,500 +الكم أساساً ستين ألف لما تم الكتاب خمسة وخمسينطبعا + +141 +00:15:10,500 --> 00:15:13,760 +المبلغ المتبقي من قيمة الأسهم اللتي لم تبيع لدي + +142 +00:15:13,760 --> 00:15:17,680 +حالين يا بشتريها البنك يا برجحها لمين برجحها + +143 +00:15:17,680 --> 00:15:21,180 +للشركة الأصلية لأن عملية انتهاء الكتاب محددة + +144 +00:15:21,180 --> 00:15:26,440 +بشغلين العملية الأولى عند انتهاء الكتابتعادل أسهم + +145 +00:15:26,440 --> 00:15:29,660 +التي لم يتم الاكتتاب فيها إلى الشركة المصدرة أو + +146 +00:15:29,660 --> 00:15:32,380 +نقطة تانية يتم شرائها من خلال ال bank نفسه + +147 +00:15:32,380 --> 00:15:35,780 +بالتفاوض بينه وبين الشركة في جميع الأحوال يجب أن + +148 +00:15:35,780 --> 00:15:39,460 +يغلق قيد النظام ليه؟ لأن الأسهم توقف عملية + +149 +00:15:39,460 --> 00:15:43,060 +الاكتتاب فيها الآن هنعمل من حساب الاكتتابات إلى + +150 +00:15:43,060 --> 00:15:53,160 +مذكورين هنسجل + +151 +00:15:53,160 --> 00:15:57,960 +قيمة إلى الحساب الدجاري للشركةوناخد العمولة من اي + +152 +00:15:57,960 --> 00:16:01,240 +هذا المبلغ المسجل لصالح الشركة نستقطع عمولتنا احنا + +153 +00:16:01,240 --> 00:16:05,580 +ك bank فش عمولة؟ + +154 +00:16:05,580 --> 00:16:09,380 +خلاص اكتبوا علما بأن عمولة ال bank ألف دينار + +155 +00:16:09,380 --> 00:16:17,740 +اضيفوا عبارة علما بأن عمولة ال bank ألف دينار لأ + +156 +00:16:17,740 --> 00:16:20,180 +لأ خمس و خمسين زي ما هو الرقم ماتغيرش + +157 +00:16:23,070 --> 00:16:26,490 +وبالتالي هنسجل للحساب الجاري للشركة بقيمة اربعة و + +158 +00:16:26,490 --> 00:16:31,170 +خمسين ألف اربع + +159 +00:16:31,170 --> 00:16:36,490 +و خمسين مش خمس و اربع و خمسين هذا رقم مقلوب رقم + +160 +00:16:36,490 --> 00:16:47,710 +مقلوب اربع و خمسين مش خمس و اربع و خمسين النقطة + +161 +00:16:47,710 --> 00:16:53,240 +الأخيرة من يحب يطلع من وراأه فضلك .. فضل .. فضل + +162 +00:16:53,240 --> 00:16:59,720 +تعال .. تعال .. لأ .. ماشي .. قلك عندك بعدين مرة + +163 +00:16:59,720 --> 00:17:05,560 +ثانية تطلع .. اش فيك .. لأن لغي القيادة نظامي .. + +164 +00:17:05,560 --> 00:17:10,080 +لغي القيادة نظامي .. يتم لغاء القيادة نظامي .. يتم + +165 +00:17:10,080 --> 00:17:15,320 +لغاء القيادة نظامي اللي هنا .. أهيتم الغاء القيد + +166 +00:17:15,320 --> 00:17:19,040 +النظامي بقيمة ال 60 ألف ليش لغاية ال 60 ألف رغم + +167 +00:17:19,040 --> 00:17:22,180 +أنه كتاب 55 لأن الخمسة التانية نحن برجعهم للشركة + +168 +00:17:22,180 --> 00:17:25,820 +يا بنل قيد نظامي عمر حلتين يا بنل ايه بكون من خلال + +169 +00:17:25,820 --> 00:17:36,280 +قيد واحد مباشرة بقيمة ال 60 ألف 60 + +170 +00:17:36,280 --> 00:17:36,620 +ألف + +171 +00:17:58,930 --> 00:18:04,610 +هذا عبارة عن كوبنات يعني قسائم معدى لعملية الدفع + +172 +00:18:04,610 --> 00:18:10,210 +أول شي هنعمل قيد نظامي بقيمة استلامنا لهذه القسائم + +173 +00:18:10,210 --> 00:18:10,890 +أو كوبنات + +174 +00:18:47,950 --> 00:18:54,230 +من حساب قوارب ووراق مالية للتحصيل أو رسم التحصيل + +175 +00:18:54,230 --> 00:18:57,590 +إلى حساب ودعي قسائم ووراق مالية برسم التحصيل + +176 +00:19:43,830 --> 00:19:47,610 +إيش هو ده؟ لأ كيف قدم الدين مرتين؟ مافعش لأن تم .. + +177 +00:19:47,610 --> 00:19:51,650 +تم التحصيل أه كيف تم التحصيل؟ نقدر ولا كيف تم + +178 +00:19:51,650 --> 00:19:59,090 +التحصيل؟ أصبح مقول الحسابات تجارية من الدين إلى + +179 +00:19:59,090 --> 00:20:03,950 +حساب قسائم أو وراق مالية معدل الإصدار برسم التحصيل + +180 +00:20:03,950 --> 00:20:07,710 +بقيمة مبلغ .. كام المبلغ؟ 30 ألف + +181 +00:20:20,900 --> 00:20:25,320 +بعدين نقفل الحساب نقول الحساب متعيد قسم أوراق + +182 +00:20:25,320 --> 00:20:31,920 +مالية فبين العمولة بتاعتنا من حساب متعيد أوراق + +183 +00:20:31,920 --> 00:20:36,180 +مالية إلى حساب الحسابات التجارية وناخد العمولة + +184 +00:20:36,180 --> 00:20:39,940 +بتاعتنا حساب + +185 +00:20:39,940 --> 00:20:44,740 +العمولة تحتلأ لأ لأ لأ إلى حساب العمولة .. إلى + +186 +00:20:44,740 --> 00:20:50,560 +حساب العمولة .. إلى حساب العمولة العمولة خمسمية + +187 +00:20:50,560 --> 00:20:54,040 +دنالت تقريبا وظال المبلغ المتبقى تسعة عشرين ألف + +188 +00:20:54,040 --> 00:20:57,400 +وخمسمية وده تنتين ألف + +189 +00:21:15,340 --> 00:21:18,800 +في حد عايز الصبورة عايز نمسحه الآن استنى شوية + +190 +00:22:08,570 --> 00:22:10,710 +الموضوع اللى هناخده اليوم ان شاء الله موضوع مهم + +191 +00:22:10,710 --> 00:22:16,770 +جدا و عادة لا يخلو منه اي امتحان فالكل يسيب الكتاب + +192 +00:22:16,770 --> 00:22:20,730 +و ينتبع عليهم الموضوع اللى تابعنا اليوم اللى هو + +193 +00:22:20,730 --> 00:22:26,670 +اعداد الحسابات الختمية لل بنك مسألة اعداد الحسابات + +194 +00:22:26,670 --> 00:22:33,400 +الختمية في اي شركةمش هتختلف عن البنك ولكن إذا + +195 +00:22:33,400 --> 00:22:37,420 +عرفنا كيف نعد الحساب الختامي للبنك هنجد أنفسنا + +196 +00:22:37,420 --> 00:22:41,080 +سهلين جدا في إعداد الحساب الختامي لأي شركة أين + +197 +00:22:41,080 --> 00:22:45,660 +كانت طبيعة عملها سواء شركات خدمية، شركات مقاولات، + +198 +00:22:45,660 --> 00:22:48,580 +شركات تجارية، شركات إنشاءات، أي شركة من الشركات + +199 +00:22:48,580 --> 00:22:54,500 +الآن في اختلاف بسيط في عملية + +200 +00:22:57,230 --> 00:23:00,890 +الأسس والمبادئ اللي من خلالها بتتم إعداد الحسابات + +201 +00:23:00,890 --> 00:23:05,730 +الختمية للبنك كعمل إجراءية أولا لو جينا أحنا في + +202 +00:23:05,730 --> 00:23:08,870 +مبادئ المحاسبة اتكلمنا عن إعداد الحسابات الختمية + +203 +00:23:08,870 --> 00:23:12,850 +للشركات التجارية خاطة هو مبادئ محاسبة أيه هي أهم + +204 +00:23:12,850 --> 00:23:16,770 +العناصر الأساسية المكونة للحسابات الختمية أن أول + +205 +00:23:16,770 --> 00:23:21,330 +واحد في عنده عنصر أساسي عدعي الميزانية العمومية + +206 +00:23:21,330 --> 00:23:33,410 +أيه كمان تاني؟اتنين قائمة الدخل تلاتة قائمة + +207 +00:23:33,410 --> 00:23:42,570 +التدفقات النقدية ورابع قائمة التغير في حقوق + +208 +00:23:42,570 --> 00:23:48,610 +المساهمين او حقوق الملكية اربع قوائم اللي امامنا + +209 +00:23:48,610 --> 00:23:52,730 +الان هم اربع قوائم اساسية نصت عليها معايير + +210 +00:23:52,730 --> 00:23:57,830 +المحاسبة الدولية بمعنىأى شركة أيا كانت شكلها أو + +211 +00:23:57,830 --> 00:24:01,690 +طبيعة عملها يجب أن تقوم بإعداد حسابات الختمية + +212 +00:24:01,690 --> 00:24:05,460 +وتكون عندها أربع قوائم أساسيةفي شركات بتحب تزود + +213 +00:24:05,460 --> 00:24:09,420 +على أربع قوائم مافيش مشكلة لكن الحد الأدنى هذه + +214 +00:24:09,420 --> 00:24:12,200 +القوائم الأربعة وبالتالي البنك باعتباره إحدى + +215 +00:24:12,200 --> 00:24:16,040 +الشركات فملزم بإعداد هذه القوائم الأربعة كحد أدنى + +216 +00:24:16,040 --> 00:24:19,880 +حاول يزود شوية تفصيلات شوية إضاحات شوية أمور معينة + +217 +00:24:19,880 --> 00:24:23,640 +ترجع لسياسة البنك ولكن هذا هو الأصل أن يكون الحد + +218 +00:24:23,640 --> 00:24:29,390 +الأدنى كام أربع قوائم ماليةلما نتكلم عن الميزانية، + +219 +00:24:29,390 --> 00:24:32,650 +نقول اعداد الميزانية، ايه معناه الميزانية؟ + +220 +00:24:32,650 --> 00:24:36,970 +الميزانية على ماذا تعبر؟ تعبر عن المركز المالي، + +221 +00:24:36,970 --> 00:24:39,830 +فما بديش اقول مركز المالي حساب المركز المالي و لا + +222 +00:24:39,830 --> 00:24:42,110 +قائمة المركز المالي، سواء قائمة الميزانية، + +223 +00:24:42,110 --> 00:24:44,990 +الميزانية هي التي تعبر عن المركز المالي، ايش عن + +224 +00:24:44,990 --> 00:24:48,870 +المركز المالي؟ يعني بالظبط ما هو صافي حقوقنا و + +225 +00:24:48,870 --> 00:24:52,670 +التزاماتنا، ايش علي حقوق و ما هي علي التزامات، و + +226 +00:24:52,670 --> 00:24:55,910 +الباقي اعتبر هو ايه؟ هو الدخل أو حقوق المساهمين + +227 +00:24:56,630 --> 00:25:00,810 +يعني مجموع الحقوق مطروحا منها مجموع الاتزامات + +228 +00:25:00,810 --> 00:25:04,710 +يساوى هو ايه هو حقوق المساهمين هذا يعبر عن المركز + +229 +00:25:04,710 --> 00:25:09,890 +المالي الميزانية العمومية بتعبر عن المركز المالي + +230 +00:25:09,890 --> 00:25:14,410 +في تاريخ معين بيقولش كم من فترة من كذا إلى كذا في + +231 +00:25:14,410 --> 00:25:19,210 +تاريخ محدد يعني مثلا في 1-12 أو كم تظهر في 31-12 + +232 +00:25:19,210 --> 00:25:25,780 +قائمة الدخلهي القائمة التي تعبر عن الإيرادات و عن + +233 +00:25:25,780 --> 00:25:30,660 +المصرفات وهذه قائمة الإيرادات و المصرفات عبارة عن + +234 +00:25:30,660 --> 00:25:33,740 +تضافقات نقدية إما أن تكون موجبة و إما أن تكون + +235 +00:25:33,740 --> 00:25:37,200 +سالبة لو كانت موجبة ستكون إيرادات و لو كانت سالبة + +236 +00:25:37,200 --> 00:25:41,160 +سنعتبرها مصرفات هدم القائمة الدخل عن الفترة + +237 +00:25:41,160 --> 00:25:46,540 +المالية التي تبدأ من كذا و تنتهي في كذاتبدأ من 1 و + +238 +00:25:46,540 --> 00:25:50,100 +1 و تنتهي في 1 و 12 بينما نتكلم عن مركز مالي بلوش + +239 +00:25:50,100 --> 00:25:55,860 +تبدأ و تنتهي لأنه تعبر عن أرصده في تاريخ كذا قائمة + +240 +00:25:55,860 --> 00:25:59,300 +اتفاقات النقدية تعد بطريقتين طريقة مباشرة و طريقة + +241 +00:25:59,300 --> 00:26:02,720 +غير مباشرة واخدتها في المحاسبة المتوسطة يعني كيف + +242 +00:26:02,720 --> 00:26:06,500 +ننتقل من أساس الاستحقاق إلى الأساس النقدى عشان + +243 +00:26:06,500 --> 00:26:11,440 +نتعرف على موقف السيولة ومدى مرونة المنشئة في تحصيل + +244 +00:26:11,440 --> 00:26:16,050 +سيولتها من الغيرقائمة التغيير في حقوق المساهمين هي + +245 +00:26:16,050 --> 00:26:20,870 +القائمة التي تعكس التغييرات التي حدثت في الحقوق + +246 +00:26:20,870 --> 00:26:24,950 +المتعلقة بالمساهمين، كأيش تطورات الأرباح، هل زدنا + +247 +00:26:24,950 --> 00:26:28,930 +أسهم، هل بيعنا أسهم، اشترينا أسهم خزينة، حجزنا + +248 +00:26:28,930 --> 00:26:32,530 +أرباح، يعني التطورات التي حدثت في حقوق المساهمين + +249 +00:26:32,530 --> 00:26:35,890 +من خلال السنة الماضية حتى انتقلنا للسنة الحالية + +250 +00:26:37,980 --> 00:26:42,680 +الان هذه القوائم الأربعة يتم إعدادها وفق أسس + +251 +00:26:42,680 --> 00:26:46,680 +أخدتها في مبادئ المحاسبة أولا هنعمل القيد الأولي + +252 +00:26:46,680 --> 00:26:54,240 +القيد الأولي من وين مسجل في سجل اليومية العامة مش + +253 +00:26:54,240 --> 00:26:58,020 +كده ولا لاالقيد الأول قيود من حساب مشتريات لحساب + +254 +00:26:58,020 --> 00:27:00,940 +كذا من حساب المديني لحساب المبيعات نخد لخطوة مبادئ + +255 +00:27:00,940 --> 00:27:03,800 +محاسبة هنا في المصاريف ماعناش لمشتريات ومبيعات + +256 +00:27:03,800 --> 00:27:07,980 +عنها حركة حسابات جارية، حركة نقد، حركة مقاصة، حركة + +257 +00:27:07,980 --> 00:27:12,060 +اعتمادات، حركة كفالات، ائتمان، خطابات مصرفية، كل + +258 +00:27:12,060 --> 00:27:16,310 +ما يتعلق بإيه هنا القيد الأولىبعد ما كنا نعمل + +259 +00:27:16,310 --> 00:27:18,470 +القيد الأول ايش كنا نسمت وين كنا نسمت وفيه سجل + +260 +00:27:18,470 --> 00:27:22,510 +يوميا العام؟ كده ولا لا؟ طيب اتنين بعد القيد الأول + +261 +00:27:22,510 --> 00:27:30,170 +كنا نروح مين؟ ترحيل الى الأستاذ العام الأستاذ + +262 +00:27:30,170 --> 00:27:34,970 +العام هذا هو الأستاذ اللى بيعطيك رقابة على مجمل + +263 +00:27:34,970 --> 00:27:39,370 +الحسابوبالتالي أستاذ العامل بيعطيك الرقم الإجمالي + +264 +00:27:39,370 --> 00:27:42,390 +لأي حساب موجود عنده يعني كام هو رصيد حساب + +265 +00:27:42,390 --> 00:27:46,690 +الاعتمادات؟ رصيد رقم واحد بس، رقم واحد كام هو رصيد + +266 +00:27:46,690 --> 00:27:49,590 +الحسابات التجارية؟ رقم واحد ما هو المبلغ اللي في + +267 +00:27:49,590 --> 00:27:52,750 +الخزينة؟ رقم واحد رصيد الاعتمادات؟ رقم واحد رصيد + +268 +00:27:52,750 --> 00:27:55,590 +كملة الخاصة؟ رقم واحد يعني بيعطينا رقم واحد، لكن + +269 +00:27:55,590 --> 00:27:59,510 +أحيانا نحتاج إلى تفصيل أصبح بعد التفصيل هذا، + +270 +00:27:59,510 --> 00:28:05,450 +هنتفرع منه إيش؟ أستاذ مساعدالستاذ المساعد هو اللي + +271 +00:28:05,450 --> 00:28:10,050 +بيعطينا ايه التفاصيل لكل مكونات الحساب الرئيسي + +272 +00:28:10,050 --> 00:28:15,210 +يعني نقول مثلا حساب القروض والسلف فالستاذ العام + +273 +00:28:15,210 --> 00:28:18,050 +حيقول والله مجموع القروض والسلف اللي أعطاها البنك + +274 +00:28:18,050 --> 00:28:21,870 +تساوي متى نقول خمسين مليون لكن الخمسين مليون لمن + +275 +00:28:21,870 --> 00:28:26,030 +فلان وفلان وفلان وفلان أصبح من حيظر كلام هذا + +276 +00:28:26,030 --> 00:28:30,710 +الستاذ المساعد الحسابات التجارية الحسابات التجارية + +277 +00:28:30,710 --> 00:28:32,890 +هقوله والله رصيد الحسابات التجارية في البنك ميت + +278 +00:28:32,890 --> 00:28:37,090 +مليونطب لمين الحسابات التجارية هذه بصالح فلان + +279 +00:28:37,090 --> 00:28:40,930 +وفلان وفلان؟ هيعكسها مين؟ الأستاذ المساعد، منطقيا + +280 +00:28:40,930 --> 00:28:44,470 +مجموعة الأرصد اللي في الأستاذ المساعد يجب أن تساوي + +281 +00:28:44,470 --> 00:28:48,390 +ايه؟ الرصيد اللي موجود في الأستاذ العام طيب وصلنا + +282 +00:28:48,390 --> 00:28:51,750 +للأستاذ العام، الأستاذ العام ايش بنعمل هنا؟ هيطلع + +283 +00:28:51,750 --> 00:28:56,630 +منه حاجة اسمها ميزان المراجعة المبدأي + +284 +00:28:58,920 --> 00:29:01,740 +سمّانها مبدأ ليه؟ لأنه من كلمة مبدأ يعني في مزان + +285 +00:29:01,740 --> 00:29:05,580 +مراجع أيش، هيجي حاجة بعد منه، هيجي مزان مراجع بعد + +286 +00:29:05,580 --> 00:29:11,640 +منه آخر، نسميه مزان المراجع النهائي، أيش الفرق بين + +287 +00:29:11,640 --> 00:29:15,750 +مزان مراجع المبدأ والنهائي؟وتمفروض عرفتههم بعد + +288 +00:29:15,750 --> 00:29:18,490 +المحاسبة مزال مراجعة المبدأ أخدناه من الأستاذ + +289 +00:29:18,490 --> 00:29:22,830 +العام بعد ما نطبق الأرض ده الفلسفة المساعد مع + +290 +00:29:22,830 --> 00:29:26,350 +الرصيد الفلسفة العام طبقنا طلع صح هنطلع مزال + +291 +00:29:26,350 --> 00:29:32,610 +مراجعة المبدأ هناخده من أين؟ من الأستاذ العام مزال + +292 +00:29:32,610 --> 00:29:36,570 +مراجعة المبدأ هننظر إله نظرة كده هنلاقي فيه نواقص + +293 +00:29:37,610 --> 00:29:43,270 +هذه النواقص أو هناك إجراءات محاسبية وإدارية يجب + +294 +00:29:43,270 --> 00:29:47,250 +القيام بها للتحقق من أن الأرصد الموجودة في هذا + +295 +00:29:47,250 --> 00:29:53,070 +الميزان اللي بتدعد في ضوها الحسابات هذه هل هي + +296 +00:29:53,070 --> 00:29:58,070 +صحيحة حقيقية أم هناك خطأ أو عنقس أو فيها تحريفات + +297 +00:29:58,070 --> 00:30:03,830 +أو فيها مشكلة معينة كيف نتأكد؟ أولا عند مثلا أول + +298 +00:30:03,830 --> 00:30:11,400 +حساب، حساب النقديةيعني فلوسه فى الخزينة احنا + +299 +00:30:11,400 --> 00:30:14,700 +منشان نتحقق ان الرصيد الدفتري اللى موجود فى .. فى + +300 +00:30:14,700 --> 00:30:18,400 +الأستاذ المساعد .. الأستاذ العامل للنقدية هل هو + +301 +00:30:18,400 --> 00:30:22,160 +فعلا يطابق الرصيد الفعلي ولا لا اصبح ايش يجب علينا + +302 +00:30:22,160 --> 00:30:26,900 +نعمل عملية عدد فعلي هذه عملية عدد فعلي مسميها ايش + +303 +00:30:26,900 --> 00:30:31,600 +اجرت اصبح اول خطوة منشان نتقل من ميزان مراجعة + +304 +00:30:31,600 --> 00:30:37,260 +مبدعى الى ميزان مراجعة نهائى هنبدأ عملية اجرتهناك + +305 +00:30:37,260 --> 00:30:41,860 +بعض الأرصدة تحتاج إلى عد فعلي وهناك بعض الأرصدة + +306 +00:30:41,860 --> 00:30:46,280 +تحتاج إلى تفعيل المبادئ المحاسبية خلّيني أتكلم + +307 +00:30:46,280 --> 00:30:50,160 +والحاجة عن النقدية على سبيل المثال نقدية طرأ وجدنا + +308 +00:30:50,160 --> 00:30:52,540 +النقدية في السجلات في الأستاذ العام بتقولك والله + +309 +00:30:52,540 --> 00:30:56,600 +عند نقدية عشرة مليون يا طرأ بمروحنا عند النقدية + +310 +00:30:56,600 --> 00:31:00,980 +اشوف هل هي عشرة مليون ولا لأمش هنتأكد أن الرصيد + +311 +00:31:00,980 --> 00:31:05,440 +الدفتري مطابق ل .. للفعلي و هذا أمر طبيعي زى واحد + +312 +00:31:05,440 --> 00:31:07,760 +مثلا في جوبة ميتشيك يقولولك والله أنا معايا تسعين + +313 +00:31:07,760 --> 00:31:09,460 +نضل نقول والله أنا معايا ميتشيك والله أنا معايا + +314 +00:31:09,460 --> 00:31:12,860 +تسعين حقيقتان وبتالي لازم نتكلم عن حقيقة وجدنا أن + +315 +00:31:12,860 --> 00:31:17,620 +العشرة مليون تنقص بقيمة ألف دينارحولنا نبحث عن + +316 +00:31:17,620 --> 00:31:21,260 +السبب ما لناش السبب هل نعتبر النقدية عشرة مليون و + +317 +00:31:21,260 --> 00:31:24,860 +لا نعتبرها من ناقص قيمة العجز اللى موجود ناقصا + +318 +00:31:24,860 --> 00:31:27,480 +بقيمة العجز اللى موجود بهذا السبب كنا نعمل قياد + +319 +00:31:27,480 --> 00:31:32,080 +محاسب نقول فيه إيش من حساب العجز إلى حساب الخزينة + +320 +00:31:32,080 --> 00:31:35,280 +نخليها دائنة ليش نقول حساب الخزينة دائنة؟ مشان + +321 +00:31:35,280 --> 00:31:39,800 +إيه؟ نخفط رصيد الخزينة طب نخفط رصيد الخزينة و نفتح + +322 +00:31:39,800 --> 00:31:42,900 +حساب جديد اسمه العجز يظهر في جانب أصول التاني عجز + +323 +00:31:42,900 --> 00:31:46,400 +الخزينة في جانب الأصول مش حساب الربح السائرحتى + +324 +00:31:46,400 --> 00:31:49,540 +نتأكد ان طبيعة العزز من هو المسؤول عنه في مرحلة + +325 +00:31:49,540 --> 00:31:54,000 +لاحقه اتأكدنا من الخزينة ابن ايجي ننتقل لنقطة + +326 +00:31:54,000 --> 00:31:58,400 +تانية اللي هو الحسابات التجارية الحسابات التجارية + +327 +00:31:58,400 --> 00:32:02,040 +طلعت عندى 100 مليون في الأستاذ العام طلبنا + +328 +00:32:02,040 --> 00:32:07,480 +تفاصيلها من أستاذ المساعد من قسم الحسابات التجارية + +329 +00:32:07,480 --> 00:32:12,570 +وجدنا تنقص مثلا بقيمة مليونيعني الأستاذ المساعد + +330 +00:32:12,570 --> 00:32:15,470 +اللي هو معروف في ال ألف و بأو جي مدال يعني كل + +331 +00:32:15,470 --> 00:32:19,810 +عملاء ال bank طلع مجموحهم أكتر أو أقل من قيمة + +332 +00:32:19,810 --> 00:32:23,130 +الأستاذ العام أيش معناته ذلك؟ في خطر وفيش خطر هنا؟ + +333 +00:32:23,130 --> 00:32:26,770 +في خطر كبير لأن ممكن واحد من الجماعة اللي في + +334 +00:32:26,770 --> 00:32:29,870 +الأستاذ مساعد قد يكون رصيده أكتر من رصيده الحقيقي + +335 +00:32:29,870 --> 00:32:35,090 +الخطر يكمن وين؟ يكمن قيام العميل بسحب هذا المبلغ + +336 +00:32:35,090 --> 00:32:39,230 +وليس من حقه أصبح يجب أن يتم مطابقة بين الأستاذ + +337 +00:32:39,230 --> 00:32:42,700 +العام و الأستاذ المساعدطبعا الجرد الفعلي بالنسبة + +338 +00:32:42,700 --> 00:32:46,980 +لحسابات الجارية مافيش عنده نقضية أجورتها كل ما في + +339 +00:32:46,980 --> 00:32:49,940 +الأمر هطابق الأستاذ العام مع الأستاذ المساعد و + +340 +00:32:49,940 --> 00:32:53,340 +أتأكد تماما أن الأرصدة إجمال الأرصدة اللي جاية في + +341 +00:32:53,340 --> 00:32:57,060 +الأستاذ المساعد تساوي الرصيد الإجمالي الظاهر في + +342 +00:32:57,060 --> 00:33:02,700 +سجل الأستاذ العام ليجي لحساب السلة فالقروض ايش + +343 +00:33:02,700 --> 00:33:07,390 +هنعمل؟ أيضا بنفس التكيفيةهنشوف الرصيد في الأستاذ + +344 +00:33:07,390 --> 00:33:10,730 +العام ونحاول نتعرف على الرصيد اللي في الأستاذ + +345 +00:33:10,730 --> 00:33:13,510 +المساعد الرصيد في الأستاذ العام موجود في قسم + +346 +00:33:13,510 --> 00:33:17,050 +المحاسبة المركزية زي ما اتفهمناوالرصيد اللى موجود + +347 +00:33:17,050 --> 00:33:20,490 +فى الأستاذ المساعد موجود وين؟ فى قسم الاعتماد نفسه + +348 +00:33:20,490 --> 00:33:23,530 +مش مقلول أنه يكون عند واحد لأ لو كان عند واحد ممكن + +349 +00:33:23,530 --> 00:33:28,190 +يغير ويبدر فى الدفترين فدفتر مقلول موجود عند قسم + +350 +00:33:28,190 --> 00:33:32,390 +المختص ودفتر تانى موجود فى المحاسبة المركزية بتتم + +351 +00:33:32,390 --> 00:33:36,230 +المطابق الآن بين رصيد الاعتماد اللى عبارة عن السلف + +352 +00:33:36,230 --> 00:33:43,550 +والقروض و و الاخر كرصيد Aمع الرصيد التفصيلي للسلف + +353 +00:33:43,550 --> 00:33:47,490 +والقروض الموجود في سجل وين لسجل الأستاذ مساعد في + +354 +00:33:47,490 --> 00:33:51,730 +قسم الاعتماد يجب أن يكون الرقمين متطابقين وإلا + +355 +00:33:51,730 --> 00:33:55,670 +معنى ذلك هناك مشكلة يجب البحث عنها و التعرف عليها + +356 +00:33:55,670 --> 00:33:58,470 +هذا كل ما بنعمله اسم التسويقات الجردية، لسه ما + +357 +00:33:58,470 --> 00:34:04,610 +انتهنش الآن في أمور أخرى خلافا لعمليات المطابقة + +358 +00:34:04,610 --> 00:34:09,590 +وعمليات الجرد الفعلي هناك أمور تسترعي انتباه + +359 +00:34:09,590 --> 00:34:15,560 +المحاسبوهي كيف نفعل المبادئ المحاسبية عند مبدأ + +360 +00:34:15,560 --> 00:34:18,640 +محاسب أصيل في المحاسبة هتبقى قليل عند أعداد + +361 +00:34:18,640 --> 00:34:28,960 +الحسابات الختمية اللي هو مبدأ المقابلة مبدأ + +362 +00:34:28,960 --> 00:34:33,740 +المقابلة مبدأ من مبادئ المحاسبة الأصيلة المقابلة + +363 +00:34:33,740 --> 00:34:39,980 +تعني مقابلة الإيرادات بالمصرفات + +364 +00:34:41,880 --> 00:34:46,480 +ليه يقول مقابلة المصرفات بالإيرادات؟ غلط قراءة + +365 +00:34:46,480 --> 00:34:50,880 +المبدأ تكون تطبيق المبدأ بيكون مقابلة الإيرادات + +366 +00:34:50,880 --> 00:34:54,560 +بالمصرفات إيش معنى مقابلة يعني؟ لو كان العكس قولتك + +367 +00:34:54,560 --> 00:34:59,120 +هو غلط يعني أصبح الإيرادات قبل المصرفاتفي ناحية + +368 +00:34:59,120 --> 00:35:02,440 +العملية، ماني الذي يسبق الآخر؟ المصروف يسبق + +369 +00:35:02,440 --> 00:35:05,900 +الإيراد، المصروف يسبق الإيراد، وبتاني، ليش مانا + +370 +00:35:05,900 --> 00:35:08,860 +يبقى المصروفات مقابل الإيرادات؟ لأ، في التطبيق + +371 +00:35:08,860 --> 00:35:11,960 +العام اللي حنشت بالعكس، مقابلة الإيرادات + +372 +00:35:11,960 --> 00:35:14,820 +بالمصروفات، على الرغم من ناحية التطبيقية، المصروف + +373 +00:35:14,820 --> 00:35:17,280 +الذي يسبق الإيراد، لأن مافي إيراد متحقق بين وجود + +374 +00:35:17,280 --> 00:35:21,120 +مصروف، مش هتنزل عليك كده حاجة من السنة، كيف الآن + +375 +00:35:21,120 --> 00:35:25,300 +تطبيق العمل؟ يعني معناه ذلك، أنتوا كمحاسب، بدك + +376 +00:35:25,300 --> 00:35:30,200 +تنظر إلى كل الإيرادات اللي موجودة عندك هنا،اللي + +377 +00:35:30,200 --> 00:35:33,940 +موجودة في سجل الأستاذ العامل ونقول يا طرأ أين + +378 +00:35:33,940 --> 00:35:38,000 +المصرفات التي تقابلها مش هنا بالعكس احنا كنتيجة + +379 +00:35:38,000 --> 00:35:42,380 +عندي إيرادات طب أين المصرفات التي تقابلها هنا + +380 +00:35:42,380 --> 00:35:46,540 +هنبدأ نبحث يا طرأ هناك مصرفات مقدمة هناك مصرفات + +381 +00:35:46,540 --> 00:35:50,060 +لسه مفروض أدفع عليها كما دفعتاش هنا هنتخل في عملية + +382 +00:35:50,060 --> 00:35:53,610 +اسمها التسريات التجاربيةأصبح التسويات الجردية زى + +383 +00:35:53,610 --> 00:35:57,710 +ما قلنا تشمل عملية مطابقة عملية عد عملية جرد فعلي + +384 +00:35:57,710 --> 00:36:00,750 +بالاضافة إلى تفعيل المبدأ المحاسب الأصيل اللى هو + +385 +00:36:00,750 --> 00:36:05,570 +مبدأ المقابلة كل إيراد موجود عندى يجب أن يقابله + +386 +00:36:05,570 --> 00:36:09,800 +مصروفالمطلقنا في عملية المقابلة أننا نبحث عن + +387 +00:36:09,800 --> 00:36:14,040 +الإيراد ونتأكد أنه سجل بطريقة صحيحة ثم نبحث عن + +388 +00:36:14,040 --> 00:36:18,820 +المصروف الذي يقابل هذا الإيراد طبعا عملية مقابلة + +389 +00:36:18,820 --> 00:36:24,540 +إيرادات المصرفات هتؤسس على مبدع على أساس الاستحقاق + +390 +00:36:25,750 --> 00:36:28,870 +لو قلنا أساس النقدي مانفعش الأساس النقدي مانوش + +391 +00:36:28,870 --> 00:36:31,350 +علاقة بالمقابلة لإن إيش بنحصل إيش ماندفع إيش + +392 +00:36:31,350 --> 00:36:35,870 +مانكمض يسجل بس أساس الاستحقاق هو الذي ينبثق من + +393 +00:36:35,870 --> 00:36:40,270 +مبدأ المقابلة الآن + +394 +00:36:40,270 --> 00:36:47,270 +خليني أتكلم عن بعض الأمور المتعلقة بالمقابلة عندي + +395 +00:36:47,270 --> 00:36:50,490 +بعض العناصر المتعلقة بالتسجل دي مصرفات التأسيس + +396 +00:36:50,490 --> 00:36:53,910 +مصرفات التأسيس + +397 +00:36:57,020 --> 00:37:00,680 +مصرفات التأسيس هي عبارة عن المصرفات التي ينفقها + +398 +00:37:00,680 --> 00:37:06,780 +المشروع أو ينفقها البنك أو تنفقها أي شركة منذ لحظة + +399 +00:37:06,780 --> 00:37:11,780 +تكوينها الأولى إلى حتى تفتح أبوابها للتعامل مع + +400 +00:37:11,780 --> 00:37:15,980 +الجمهور نطبق هذا الكلام على البنك البنك عندما + +401 +00:37:15,980 --> 00:37:18,840 +يتقرر تأسيسه بياخده زي ما شرحنالكم في البداية + +402 +00:37:18,840 --> 00:37:23,480 +بياخد حاجة اسم موافقة مبدئيةالموافقة المبدأية + +403 +00:37:23,480 --> 00:37:29,560 +تستغرق وقت طويل أحياناً ست شهور سنة حتى يتم تجهيز + +404 +00:37:29,560 --> 00:37:33,460 +البنك للتعامل مع الجمهور خلال هذه المدة بياخدوا + +405 +00:37:33,460 --> 00:37:37,060 +حاجة اسمها موافقة نهائية عندما يحصل البنك على + +406 +00:37:37,060 --> 00:37:41,020 +الموافقة النهائية من قبل البنك المركزي لفتح أبواب + +407 +00:37:41,020 --> 00:37:44,900 +للتعامل مع الجمهور تنتهي شيء اسمه مصرفات التأسيس + +408 +00:37:44,900 --> 00:37:50,390 +مفترضوبالتالي كل نفقات التي تسبق تشغيل المصنع، + +409 +00:37:50,390 --> 00:37:54,150 +تشغيل البنك، تشغيل الشركة، تسجل تحت ايه؟ بند، + +410 +00:37:54,150 --> 00:37:58,950 +مصرفات، بتسجل .. باستثناء ايه؟ باستثناء أصول + +411 +00:37:58,950 --> 00:38:05,520 +ثابتة، يعني معنى ذلك، اشترينا أي أصول ثابتةمنوش + +412 +00:38:05,520 --> 00:38:08,780 +على مصرفات التأسيس بكون في الحالة هذه أخلنا مبادئ + +413 +00:38:08,780 --> 00:38:12,200 +المحاسبة لأن الأصل الثابت بعتبار مصرف رأسمالي + +414 +00:38:12,200 --> 00:38:15,820 +بينما المصرفات أخرى مصرفات إيه تشغيلية أو مصرفات + +415 +00:38:15,820 --> 00:38:20,360 +جارية طيب ليش الأصول السابقة .. بدي واحد يشوف كده + +416 +00:38:20,360 --> 00:38:23,540 +شطر شوية .. قول ليه أصول السابقة مادخلنهاش ضمن + +417 +00:38:23,540 --> 00:38:27,740 +مصرفات التأسيس؟ بدي واحد يجيب .. تفضل شوف + +418 +00:38:30,740 --> 00:38:34,760 +إلا عمر إنتاجي، كويس طيب إجابة أخرى، اتفضلي إجابة + +419 +00:38:34,760 --> 00:38:38,740 +إضافية أخرى، بديش تكرار أكتر من سنة أكتر من سنة، + +420 +00:38:38,740 --> 00:38:42,660 +حلو، ممتاز، أه تاني استهلاكية استهلاكية، ومصطفات + +421 +00:38:42,660 --> 00:38:46,280 +الجارى استهلاكية أعمارية، أعمارية، أعمارية، + +422 +00:38:46,280 --> 00:38:46,920 +أعمارية، أعمارية، أعمارية، أعمارية، أعمارية، + +423 +00:38:46,920 --> 00:38:47,120 +أعمارية، أعمارية، أعمارية، أعمارية، أعمارية، + +424 +00:38:47,120 --> 00:38:47,520 +أعمارية، أعمارية، أعمارية، أعمارية، أعمارية، + +425 +00:38:47,520 --> 00:38:54,080 +أعمارية، أعمارية، أعمارية، + +426 +00:38:54,080 --> 00:39:00,960 +أعمارية، أعمارية، أعمارية، أعمتغير في قيمتهاش انا + +427 +00:39:00,960 --> 00:39:05,080 +في قيمة اللى تضخم هذا مضوا اخر طيب اللى هانا أقولك + +428 +00:39:05,080 --> 00:39:10,080 +ايه الأصل السابت اللى عمره إنتاجى اليوم أنا اشتريت + +429 +00:39:10,080 --> 00:39:15,260 +أصل هل يطرح يفنى ويستهلك خلال العام أصبح في هذا + +430 +00:39:15,260 --> 00:39:19,960 +الأصل هناك قيمة وملفع كامل داخل هذا الأصل لو قلت + +431 +00:39:19,960 --> 00:39:23,760 +أنا دفعت قيمة رواتب للعملين انتهت الملفع ولا ما + +432 +00:39:23,760 --> 00:39:27,410 +انتهتش انتهتعطانه شغل وعطيته راتب وانتهت المنفعة + +433 +00:39:27,410 --> 00:39:31,810 +دفعت مصفات كهربا استفدت من الكهربا ودفعت مقابلها + +434 +00:39:31,810 --> 00:39:35,230 +إيجار مبنى استفدت من إيجاره ودفعت مقابله وأصبح + +435 +00:39:35,230 --> 00:39:39,670 +المنفع عايش وصار رصيدته 0 0 بينما الأصل الثابت + +436 +00:39:39,670 --> 00:39:44,910 +لازالت المنفعة كامنة ولا يمكن أن تنتهي خلال سنة + +437 +00:39:44,910 --> 00:39:48,810 +إنما أثرها حين تنتهي إلى أكتر معاها هذه الفلسفة + +438 +00:39:48,810 --> 00:39:52,770 +بتقوم عليها تسجيل مصورة ثابتة لأن المنفعة تكمن في + +439 +00:39:52,770 --> 00:39:57,980 +هذا الأصلطلبات سلحان، المنفعة تكمن في هذا الأصل + +440 +00:39:57,980 --> 00:40:02,640 +ويمتد أثارها إلى أيه أكتر؟وبالتالي لو واحد سألنا + +441 +00:40:02,640 --> 00:40:05,920 +سؤال يقولوا لأن هذه المنفعة القرر أسمالية تكون + +442 +00:40:05,920 --> 00:40:10,400 +فيها منفعة يمتد أثارها إلى أيه؟ أكتر من عام + +443 +00:40:10,400 --> 00:40:15,180 +وبالتالي هنا من الخطأ أن نحمل قيمة تكلفة الأصل على + +444 +00:40:15,180 --> 00:40:18,160 +السنة الأولى، ليه؟ لأن المنفعة اللي بتنتهي في + +445 +00:40:18,160 --> 00:40:21,140 +السنة الأولى بنحملها، لكن منفعة منتدت أكتر من عام + +446 +00:40:21,140 --> 00:40:25,380 +أصبح في هذه الحالة يفرض عنيها المبادئ المحاسبية أن + +447 +00:40:25,380 --> 00:40:30,990 +نوزع تكلفة الأصل على كام؟على عدة سنوات ما هو معيار + +448 +00:40:30,990 --> 00:40:36,490 +العدة سنوات؟ كام المنفعة تتلاشى بكم سنة؟ قولنا + +449 +00:40:36,490 --> 00:40:39,490 +السيارة مش هنصير سفر يعني خلاص السيارة اللي كانت + +450 +00:40:39,490 --> 00:40:42,310 +بالكامل أصبح منفعتها ع كام سنة و كم سنة قول مثلا + +451 +00:40:42,310 --> 00:40:46,230 +عشر سنوات تسعة سنوات تمان سنوات حسب طبيعة المستخدم + +452 +00:40:46,230 --> 00:40:50,690 +وعواب أخرى مؤثرة أخرى قضية المنفعة الكاملة في + +453 +00:40:50,690 --> 00:40:54,970 +الأصل هي الأساس في عملية توزيع ايه؟ توزيع الأمر + +454 +00:40:54,970 --> 00:40:58,430 +أصل على عدد من السنواتقسط الهلاك ما هو لتوزيع + +455 +00:40:58,430 --> 00:41:02,650 +التكلفة؟ فقسط الهلاك هو عبارة عن توزيع لتكلفة + +456 +00:41:02,650 --> 00:41:04,970 +الأصل كيف نوزع تكلفة الصين؟ نقول الله السيارة هذه + +457 +00:41:04,970 --> 00:41:08,730 +قيمتها عشرة تلاف دينار، بتعيش معايا عشر سنوات، + +458 +00:41:08,730 --> 00:41:11,970 +أصبح معدل الهلاك كام السنوي؟ عشرة في المية، ألف + +459 +00:41:11,970 --> 00:41:14,950 +دينار، ألف دينار عشرة في المية، وبتاع العشرة ومية + +460 +00:41:14,950 --> 00:41:18,510 +هي قسط الهلاك هي أيه؟ هي توزيع لتكلفة الأصل أو + +461 +00:41:18,510 --> 00:41:23,150 +توزيع للمنفعة الكامنة في هذا الأصلتوزيعه لعدد معين + +462 +00:41:23,150 --> 00:41:28,250 +من السروات مين بيقدرها؟ الظروف والاعتياد وحسب ما + +463 +00:41:28,250 --> 00:41:32,310 +جرى عليه الأمر بالنسبة للشركات المماثلة وحسب طبيعة + +464 +00:41:32,310 --> 00:41:38,590 +الاستخدام والصيانة اللى بتتم لهذا الأصل الآن + +465 +00:41:38,590 --> 00:41:44,170 +بنتقل لموضوع تاني غير مصرفات التأسيس شوف + +466 +00:41:44,170 --> 00:41:52,300 +لسه ماخلصناهافي عندنا الآن .. هل تمريد لسه؟ طيب .. + +467 +00:41:52,300 --> 00:41:58,600 +طيب .. الآن في عندنا مصرفات أخرى خلاف مصرفات + +468 +00:41:58,600 --> 00:42:05,170 +التسيس اللي عندنا مثلا تتعلق ب ..مصرفات مدفوعة + +469 +00:42:05,170 --> 00:42:10,650 +مقدما ومصرفات مستحقة يجب حصر هذه المصرفات المدفوعة + +470 +00:42:10,650 --> 00:42:14,550 +مقدما والمصرفات المستحقة ويتم عملية ايه عملية + +471 +00:42:14,550 --> 00:42:18,230 +تحذيب وتحميل السنة المالية بنصيبها من هذه المصرفات + +472 +00:42:18,230 --> 00:42:23,430 +في عندنا فقات غير مدفوعة الآن زي مخصص ترك الخدمة + +473 +00:42:23,430 --> 00:42:29,210 +مخصص ترك الخدمة هو مخصص الآن مفروض دفعه في نهاية + +474 +00:42:29,210 --> 00:42:34,940 +كل سنة للموظفولكن هذا حسب القانون لا يدفع للوظف + +475 +00:42:34,940 --> 00:42:38,360 +إلا عند انتهاء خدمته وبالتالي للمدام عند انتهاء + +476 +00:42:38,360 --> 00:42:42,820 +خدمته هنحتج .. نعتبر هذا نفقة مصروف ولكنها غير + +477 +00:42:42,820 --> 00:42:46,200 +مدفوعة يعني أنا بعتبر حاجة مصروف في فرق بين مصروف + +478 +00:42:46,200 --> 00:42:48,860 +ومدفوع زي ما تقول إليك عليه فلوس معينة، إليك + +479 +00:42:48,860 --> 00:42:52,000 +التزام عندي معين، ولكن سيتم دفعه في تاريخ لاحق + +480 +00:42:52,000 --> 00:42:59,150 +فيعتبر مخصص تلك الخدمة هو مصروف ولكنه غير مدفوعفي + +481 +00:42:59,150 --> 00:43:02,530 +عندى حاجة اسمها مخصص الديون المشكوك في تحصيلها + +482 +00:43:02,530 --> 00:43:07,390 +أخدتهم مخصص هذا الديون في مبادئ المحاسبة كنا ناخد + +483 +00:43:07,390 --> 00:43:11,190 +حساب المدينين و نقول يا طرح المدينين المشكوك في + +484 +00:43:11,190 --> 00:43:14,430 +تحصيلهم كذا نعمل تصنيف للدين و نشوف شروط هذا + +485 +00:43:14,430 --> 00:43:18,530 +العميل هل قابل للدفع هل عنده أقصاد متأخرة و و إلى + +486 +00:43:18,530 --> 00:43:23,450 +آخره ثم نقوم بعمل مخصص لمواجهة الهبوط الفعلى في + +487 +00:43:23,450 --> 00:43:27,560 +قيمة هذا الدينايه يعني فبط فعلا؟ وجدنا مثلا مدينين + +488 +00:43:27,560 --> 00:43:31,560 +عند مدينين حوالي عشرة مليون جزء من المدينين غير + +489 +00:43:31,560 --> 00:43:35,740 +قابلين للسداد في هذه الحالة هنعمل ايه؟ هنعمل حاجة + +490 +00:43:35,740 --> 00:43:39,860 +اسم مخصص الديون المشكوك في تحصيلها قيود مخصصات + +491 +00:43:39,860 --> 00:43:44,340 +الديون أو أي مخصص تاني هيكون دائما طرف المدين حساب + +492 +00:43:44,340 --> 00:43:49,180 +الأرباح والخسار والطرف التاني حساب المخصصاحنا خدنا + +493 +00:43:49,180 --> 00:43:52,540 +في ابدا محاسبة تعمل قيد قدين، قيد الأول مول من + +494 +00:43:52,540 --> 00:43:57,360 +حساب قصط مثلا كذا إلى حساب المخصص و بعدين بنحمله + +495 +00:43:57,360 --> 00:43:59,240 +عليه و بنحمله على حساب الأرباح و الخسائط، احنا + +496 +00:43:59,240 --> 00:44:03,400 +الأن كبرنا و بنقول دايما أي مخصص بتم تكوينه دايما + +497 +00:44:03,400 --> 00:44:06,560 +طرفه المدين الأرباح و الخسائط و طرفه الدائنين + +498 +00:44:06,560 --> 00:44:12,800 +المخصص في مخصص أخر اسمه مخصص هبوط أسعار أوراق + +499 +00:44:12,800 --> 00:44:17,090 +ماليةهبوط أسعار الأوراق المالية هو المخصص اللى + +500 +00:44:17,090 --> 00:44:21,530 +بتتم أحيانا تكوينه إذا وجدنا سعر قيمة الغرق + +501 +00:44:21,530 --> 00:44:25,410 +المالية في السوق اختلف عن سعرها الدفتري بمعنى .. + +502 +00:44:25,410 --> 00:44:27,610 +اليوم أنا عندى مجموعة أوراق مالية .. محفظة أوراق + +503 +00:44:27,610 --> 00:44:31,290 +المالية أخدناها اليوم .. مجموعة تكلفة الدفترية + +504 +00:44:31,290 --> 00:44:35,490 +تسوى مثلا نقول عشرة مليونلمّا سألنا واتصفرنا عن + +505 +00:44:35,490 --> 00:44:38,970 +الأسعار الموجودة في سوق الأوراق المالية وجدنا إن + +506 +00:44:38,970 --> 00:44:42,390 +قيمة الأوراق المالية هبطت بقيمة كبيرة جدا قيمة 800 + +507 +00:44:42,390 --> 00:44:45,230 +ألف أو 200 ألف دينار هل من الحكمة نقول والله أنا + +508 +00:44:45,230 --> 00:44:48,250 +عندي قيمة أوراق مالية ب 10 مليون؟ لأ إن الأوراق + +509 +00:44:48,250 --> 00:44:51,630 +المالية الصافية أقل من 10 مليون بقيمة العجز أو + +510 +00:44:51,630 --> 00:44:55,780 +بقيمة التراجع في سعر هذه الأوراق الماليةكيف نحسبه؟ + +511 +00:44:55,780 --> 00:44:59,240 +هنعمل عملية مقارنة بين السعر الدفتر و السعر السوقي + +512 +00:44:59,240 --> 00:45:02,600 +و الفرق بناتهم يعتبر هو أيش هو أساس لتكوين هذا + +513 +00:45:02,600 --> 00:45:05,760 +مخصص هنعمل قيد محاسبي هنقول فيه من حساب الأربع + +514 +00:45:05,760 --> 00:45:10,100 +حساب إلى حساب مخصص هدئون المشكوك في مخصص اللي هو + +515 +00:45:10,100 --> 00:45:15,620 +موت الأوراق المالية دقان ان شاء الله بناخد تمرين + +516 +00:45:15,620 --> 00:45:20,820 +سريع كده كيف نعمل حساب ختامي للبنك افتحوني صفحة + +517 +00:45:22,970 --> 00:45:25,230 +سؤال سهل جدا و ممتع جدا ان شاء الله هتفعلها + +518 +00:45:25,230 --> 00:45:29,610 +بالأرقام افتحولي صفحة ميتين و واحد و ست .. ميتين و + +519 +00:45:29,610 --> 00:45:33,010 +تلاتة و تسعين ميتين و تلاتة و تسعين + +520 +00:46:13,520 --> 00:46:23,960 +الميزانية العمومية للبنك في 3112 سنة كذاالحاجة هنا + +521 +00:46:23,960 --> 00:46:32,380 +هو الحساب بالاربع والخسائر عن السمن المالية + +522 +00:46:32,380 --> 00:46:38,440 +المنتهية في 31 و 12 كذا أو من عفاق المالية في كذا + +523 +00:46:38,440 --> 00:46:46,140 +الآن تفضلي بسم الله الرحمن الرحيم السؤال رقم 7 + +524 +00:46:50,530 --> 00:46:55,330 +كل انتبعنا شوية سؤال سهل سؤال ممتع هنحله انا و + +525 +00:46:55,330 --> 00:46:58,370 +اصدقائكم ان شاء الله هنلاقيه سهل جدا و بدنا + +526 +00:46:58,370 --> 00:47:01,570 +الأسئلة هذه ننتبهلها لأن أحيانا مافيش امتحان + +527 +00:47:01,570 --> 00:47:04,830 +بيخلقه من الميزانية و القاسمات الفيطانية أولا + +528 +00:47:04,830 --> 00:47:08,730 +السؤال يقول ليه؟ السؤال رقم 7 يقول فيما هي الأرصد + +529 +00:47:08,730 --> 00:47:12,010 +المستخرجة من دفتر الأستاذ العام لأحد المصاريف + +530 +00:47:12,010 --> 00:47:15,880 +التجارية في واحد و تلاتين و اتناشرعندى ميزان + +531 +00:47:15,880 --> 00:47:19,100 +المراجعة ميزان المراجعة اللى أمامنا هو ميزان + +532 +00:47:19,100 --> 00:47:23,140 +المراجعة المبدأى طلبات معانا ميزان المراجعة اللى + +533 +00:47:23,140 --> 00:47:26,900 +أمامنا هنا هو ميزان المراجعة المبدأى اللى همدخل + +534 +00:47:26,900 --> 00:47:31,840 +عليه التسويقات الجردية وبالتالي مطلوب من القادة أي + +535 +00:47:31,840 --> 00:47:36,160 +رصيد موجود في ميزان المراجعة يا إما بنصنفه ضمن + +536 +00:47:36,160 --> 00:47:40,300 +حساب ضمن حساب الأربع والخسار أو بنحطه في قائمة + +537 +00:47:40,300 --> 00:47:46,510 +الميزانيةبعد ما نلاحظ أنا ليس عليه تسوية جردية، + +538 +00:47:46,510 --> 00:47:50,790 +نعيد تاني، أي حساب موجود في قائمة الميزان + +539 +00:47:50,790 --> 00:47:54,930 +المراجعة، سنسجله في حساب الأرباح الساعة المدينية + +540 +00:47:54,930 --> 00:47:59,790 +أو دا اللي حصل طبيعته أو نسجله في قائمة الميزانية، + +541 +00:47:59,790 --> 00:48:03,310 +إذا كان عليه تسوية جردية، هنتفاعل مع التسوية + +542 +00:48:03,310 --> 00:48:07,040 +الجردية ونطلع الرصيد الجديدمافيش عيون تسوية جردية، + +543 +00:48:07,040 --> 00:48:10,920 +هيبقى المبلة كما هو دون إيه، دون تعديل فلان، + +544 +00:48:10,920 --> 00:48:14,360 +هنشتغل أنا وياها مع بعض الآن و ناخد الرصيدة أول شي + +545 +00:48:14,360 --> 00:48:18,360 +نقد في الخزينة نقد في الخزينة هل هو ميزانية ولا + +546 +00:48:18,360 --> 00:48:21,580 +حساب رحل سيارة؟ ميزانية أصبح باجي هنا يقول نقد في + +547 +00:48:21,580 --> 00:48:24,140 +الخزينة في جانب الولايات المتحدة، نقد في الخزينة + +548 +00:48:24,140 --> 00:48:28,440 +نقد في الخزينة بقيمة ستمائة ألف دينار + +549 +00:48:32,560 --> 00:48:35,140 +اكتبوا معاها كلكوا مشان نحل التمرين و نكون فاهمين + +550 +00:48:35,140 --> 00:48:42,960 +الوزن نقد في الخزينة بقيمة 600 ألف دينار نقد + +551 +00:48:42,960 --> 00:48:50,600 +لدى البنك المركزي نقد + +552 +00:48:50,600 --> 00:48:54,880 +لدى البنك المركزي يعني هذا حساب النقدية الموجودة + +553 +00:48:54,880 --> 00:49:06,790 +لدى البنك المركزي لدى المركزي100 ألف دينار رأس + +554 +00:49:06,790 --> 00:49:10,790 +المال أخدتوها زمان رأس المال يعتبر ضمن مكوناته + +555 +00:49:10,790 --> 00:49:16,670 +الخصوم لكن مش عايزين يتبع فوق لأن رأس مال البنك من + +556 +00:49:16,670 --> 00:49:22,000 +حيث الأهمية النسبيةفي هناك أمور ليس العنصر الحاسم + +557 +00:49:22,000 --> 00:49:25,960 +في الbank إيش العنصر الحاسم لو جينا نبص هنا كده في + +558 +00:49:25,960 --> 00:49:29,060 +جانب الأصول ما هو العنصر الحاسم في جانب الأصول في + +559 +00:49:29,060 --> 00:49:32,340 +الميزانية وجود النقد ولا وجود أي حسبت أو الأصول + +560 +00:49:32,340 --> 00:49:35,880 +الثابتة النقد لأنه ال bank ما عنده نقد حتى لو عنده + +561 +00:49:35,880 --> 00:49:38,220 +أسطول ما هو الأصول الثابتة مش هينفع مش هيشتغل + +562 +00:49:38,220 --> 00:49:41,340 +وبتاني ليه جعلنا النقد هنا في العلمة الفوق لأن هو + +563 +00:49:41,340 --> 00:49:45,200 +العنصر الأساسي والحاسم في مكونات وتشغيل ال bankرأس + +564 +00:49:45,200 --> 00:49:48,560 +المال أساسي ولكن مش عصر حاسب فبقيتش بكتب تحت هنا + +565 +00:49:48,560 --> 00:49:56,100 +.. بكتب هنا رأس المال .. رأس المال .. أجيب .. أجيب + +566 +00:49:56,100 --> 00:49:59,600 +.. من الله مع الصبر .. اكمل رأس المال قيمته كم؟ + +567 +00:49:59,600 --> 00:50:00,700 +قيمته 5 مليون + +568 +00:50:07,140 --> 00:50:10,860 +جعلنا رأس المال في الدرجة التانية وليس الدرجة + +569 +00:50:10,860 --> 00:50:14,660 +الأولى في هذه المثالة نقطة لبعدها احتياطي قانوني + +570 +00:50:14,660 --> 00:50:20,040 +احتياط قانوني تعمل بيجي بعد رأس المال على طول هنا + +571 +00:50:20,040 --> 00:50:24,160 +بنفهم حاجة واحدة بنميز الاحتياط القانوني عن + +572 +00:50:24,160 --> 00:50:29,260 +الاحتياط الالزامي النقد الالزامي اللي بندفع للبنك + +573 +00:50:29,260 --> 00:50:31,820 +المركزي هذا وين بظهر احتياط النقد الالزامي اللي + +574 +00:50:31,820 --> 00:50:37,440 +بندفع وين؟بظهر هنا نقل لدى البنك المجزم و هذا + +575 +00:50:37,440 --> 00:50:41,280 +احتياط النقل الزانى هذا هو قد يكون جزء من احتياط + +576 +00:50:41,280 --> 00:50:44,320 +النقل الزانى او قد نعمل حساب تانى اسمه نقل لدى + +577 +00:50:44,320 --> 00:50:47,060 +البنك المجزم احتياط النقل الزانى لأن هذه عبارة عن + +578 +00:50:47,060 --> 00:50:50,300 +مبلغ ايه بدفع البنك مين عند البنك المجزم احتياط + +579 +00:50:50,300 --> 00:50:53,620 +القانون هو احتياط داعم لرأس المال وبيجي هنا بعض + +580 +00:50:53,620 --> 00:50:56,740 +رسالة احتياط القانون بقيمة كام اتنين مليون + +581 +00:50:59,790 --> 00:51:04,510 +النقطة البعضة وداع لأجل تصوروا بالك ماذا عنده + +582 +00:51:04,510 --> 00:51:08,950 +وداع؟ بشتغل؟ أصبح هو العصريش؟ خلاص أصبح باجي فوق + +583 +00:51:08,950 --> 00:51:12,190 +هنا بقول وداع لأجل بس وداع لأجل أكتر من نوع في + +584 +00:51:12,190 --> 00:51:16,030 +وداع جارية و في وداع لأجل مين أكتر؟ سيولة وداع + +585 +00:51:16,030 --> 00:51:18,590 +جارية أصبح بنت في سطر تاني خالص سطر فوق وداع جارية + +586 +00:51:18,590 --> 00:51:22,370 +و التحت منها وداع جارية سطر فوق وداع جارية و التحت + +587 +00:51:22,370 --> 00:51:29,870 +منها وداع لأجل وداع جارية ودك وداع لأجلوالسيد شوف + +588 +00:51:29,870 --> 00:51:34,910 +التمكينة يعني في المحافظة احنا الآن بالنسبة خل + +589 +00:51:34,910 --> 00:51:38,830 +موضوع الكلام بقى تتحضر لإن الان وداع الأجر كام + +590 +00:51:38,830 --> 00:51:45,190 +مبلغ اتنين مليون ولا عشرين مليون عشرين مليون وداع + +591 +00:51:45,190 --> 00:51:51,710 +الأجر عشرين مليون اتنين مليون عشرين مليون ماشي طيب + +592 +00:51:51,710 --> 00:51:56,370 +الان رقم بعد وداع جارية تسعة مليون و تمانية ألف + +593 +00:51:59,660 --> 00:52:03,060 +ما كتبتيها، ماشي، عندك أوراق تجارية، الأوراق + +594 +00:52:03,060 --> 00:52:06,120 +التجارية، لاحظ إنها جانب الأصول، لاحظ إنها في جانب + +595 +00:52:06,120 --> 00:52:09,520 +الأصول عفارة عن إيش أوراق التجارية؟ عفارة عن + +596 +00:52:09,520 --> 00:52:11,660 +كمبلات، كمبلات إيش؟ نضيف عليها كلمة وحدها إيش هي + +597 +00:52:11,660 --> 00:52:15,140 +كمبلات المخصومة، نعم، هي كمبلات استراحة البنز، + +598 +00:52:15,140 --> 00:52:18,760 +يعني كمبلات مخصومة، إبليج هنا إيه؟ كمبلات المخصومة + +599 +00:52:18,760 --> 00:52:22,700 +سيولتها يعني إلى حد ما متوسطة، لكن في حاجة أكتر من + +600 +00:52:22,700 --> 00:52:27,870 +السيولة، حد مولي إيش هي؟محفظة الأوراق المالية اصبع + +601 +00:52:27,870 --> 00:52:29,690 +خلّي مكاني أحط الأوراق المالية و اكتب هنا كيمبيلات + +602 +00:52:29,690 --> 00:52:35,150 +محصومة .. هنا .. بتاعة شوية و كيمبيلات محصومة .. + +603 +00:52:35,150 --> 00:52:38,330 +ليش حطنا كده؟ لأن استثمارات الأوراق المالية أكتر + +604 +00:52:38,330 --> 00:52:40,810 +سيولة .. لإن هو استطيع أن يسيّلها بشكل أسرع .. + +605 +00:52:40,810 --> 00:52:44,510 +واضح الكلام ولا لا؟ + +606 +00:52:44,510 --> 00:52:47,610 +ترتاشر + +607 +00:52:47,610 --> 00:52:50,950 +مليون و خمس مائة ألف .. مليون .. مليون + +608 +00:52:56,650 --> 00:53:01,730 +عند الآن أصول ثابتة دائما الأصول الثابتة في البنك + +609 +00:53:01,730 --> 00:53:06,190 +درجتها متدنية أكثر أصعب الأشياء يعني غير قابلة + +610 +00:53:06,190 --> 00:53:09,990 +التسييط وابتدت تيجي وين؟ أخر شيء في البنك بتبت تحت + +611 +00:53:09,990 --> 00:53:14,130 +أصول ثابتة هنا مبالي أصول ثابتة بين قصير مبالي + +612 +00:53:14,130 --> 00:53:17,310 +أصول ثابتة بين قصير مبالي + +613 +00:53:25,050 --> 00:53:32,130 +مليون و خمسمية ألف دائما عندما نتكلم عن أصول ثابتة + +614 +00:53:32,130 --> 00:53:36,390 +توا يا طالبات معانا شوية يجب أنه برمج كده مخنع على + +615 +00:53:36,390 --> 00:53:39,430 +طول أنه لما ده في عند أصول ثابتة في عندي حاجة إيه + +616 +00:53:39,430 --> 00:53:45,550 +اسمها إيش، عندي حاجة اسمها إيش، مخصصات إهلاك لما + +617 +00:53:45,550 --> 00:53:51,400 +نقول أصول ثابتة في عندي حاجة اسمها مخصص إهلاكمخصص + +618 +00:53:51,400 --> 00:53:56,020 +الاهلاك هندخله من مدخلين يطرح هل هناك رصيد سابق + +619 +00:53:56,020 --> 00:53:59,160 +للاهلاك .. لل school ثابت ولا لا .. لو وجدنا له + +620 +00:53:59,160 --> 00:54:01,480 +رصيد ثابت .. سابق .. إيش بدلة؟ على أن ال school + +621 +00:54:01,480 --> 00:54:05,440 +ثابت مشترى من وين؟ من سنوات ماضية .. لأن ده اللي + +622 +00:54:05,440 --> 00:54:08,340 +اتعمله المخصص .. لكن مافيش شئ له مخصص .. ده ليه + +623 +00:54:08,340 --> 00:54:11,740 +علشان مشترنا إيه؟ السنة الحالية .. افهم عامة تانية + +624 +00:54:12,970 --> 00:54:15,970 +أصول ثابتة، لما نتكلم عن أصول ثابتة على طول كده، + +625 +00:54:15,970 --> 00:54:19,710 +بدي واحد يتبرمج وخه مباشرة إنه في حاجة مرتبطة بيه + +626 +00:54:19,710 --> 00:54:24,200 +اللي هو مخصصة لهذا، عشان ما ننساشيطروا مخصص + +627 +00:54:24,200 --> 00:54:27,580 +الاهلاك، بنظر هنا في الميزان، في حاجة عندي اسمها + +628 +00:54:27,580 --> 00:54:32,300 +مخصص اهلاك مباني موجود؟ موجود، ماذا نفهم من هذه + +629 +00:54:32,300 --> 00:54:36,440 +المعلومة؟ أن هذا المبنى مشترة مش السنة الحالية من + +630 +00:54:36,440 --> 00:54:39,660 +السنة الماضية، بدليل تم تكوين مخصص من السنة + +631 +00:54:39,660 --> 00:54:44,760 +الماضية، أما المخصص السنة الحالية لسه ما عملهوشلو + +632 +00:54:44,760 --> 00:54:47,260 +ما كان رصيده .. لو كان رصيده مخصص .. Zero .. سفر + +633 +00:54:47,260 --> 00:54:51,100 +.. دليل على أن هذا الأصل تم شراءه خلال العام بدليل + +634 +00:54:51,100 --> 00:54:53,580 +أنه احنا ماعملناش أيه .. مالوش الرصيد موجود .. + +635 +00:54:53,580 --> 00:54:56,640 +أصبح بتكوين رصيده المخصص .. كيف عمل؟ أول قيمة + +636 +00:54:56,640 --> 00:55:00,820 +الأصل السابت كام؟ أدنى قيمة؟ مليون و خمسمية ألف .. + +637 +00:55:00,820 --> 00:55:03,940 +هاي مليون و خمسمية ألف .. مضروبة في معدلها كام؟ + +638 +00:55:03,940 --> 00:55:08,000 +خمسة عالمية .. خمسة عالمية .. أدنى أشبطها يعني؟ + +639 +00:55:08,000 --> 00:55:11,520 +خمسة و سبعين ألف .. مش كده ولا لأ؟ + +640 +00:55:16,510 --> 00:55:21,190 +خلّيني أشرح، أشرح، هتفهم بدون ما تتسلق، هذا الـ + +641 +00:55:21,190 --> 00:55:28,090 +1500000 قيمة الأصل مضروف في .. في .. في معدل + +642 +00:55:28,090 --> 00:55:32,430 +الاهلاك، القاعدة العامة، ناخد قيمة الأصل و نضروفها + +643 +00:55:32,430 --> 00:55:37,030 +في معدل الاهلاك، مش هو يعتبر التوزيع التالت في + +644 +00:55:37,030 --> 00:55:39,350 +الأصل على عدد معين من السنوات؟ ماشي، إيش عملنا + +645 +00:55:39,350 --> 00:55:41,830 +لها؟ أخدنا قيمة الأصل وضربناها في معدل الاهلاك، + +646 +00:55:41,830 --> 00:55:45,770 +طلع لي 75000يكون واضح الفتوهات دي له؟ خمسة وسبع + +647 +00:55:45,770 --> 00:55:48,710 +ألف ايش عبارة عن ايه؟ عبارة عن قصة الهلاقة توع + +648 +00:55:48,710 --> 00:55:53,530 +السنة الحالية كيف هنتعامل معاه؟ نحمله على حساب + +649 +00:55:53,530 --> 00:55:58,190 +الأربع خمس سنة نقول أننا اتفقنا أن نوسع العمر + +650 +00:55:58,190 --> 00:56:01,490 +إنتاجه الأصل على عدم السنوات أصلا عامل مصرفاتها + +651 +00:56:01,490 --> 00:56:05,010 +القصة باجي هنا في حسابها مخساق بور خمسة وسبع ألف + +652 +00:56:05,010 --> 00:56:16,830 +مخصص اهلاق المباني عيد تانيكيف حسبنا المخصص أخدنا + +653 +00:56:16,830 --> 00:56:20,830 +قيمة المباني ضربناها في معدل الإهلاك طالع عندي + +654 +00:56:20,830 --> 00:56:26,250 +جواب 75 قيمة المباني ضربناها في معدل الإهلاك طالع + +655 +00:56:26,250 --> 00:56:33,290 +عندي 75000 75000 هو يعتبر قيمة الإهلاك السنوي يحمل + +656 +00:56:33,290 --> 00:56:36,610 +على حساب الأرباح والخسار تحت اسم مخصص إهلاك + +657 +00:56:36,610 --> 00:56:43,480 +المباني نيجي في الميزانيةيا ترى الميزانية عند رصيد + +658 +00:56:43,480 --> 00:56:49,880 +المباني مليون و خمسمائة ألف هذا الإجمالي طب الصيف + +659 +00:56:49,880 --> 00:56:53,440 +بتاع الأصل السابق كام؟ هنطرح منه المخصص طب عند + +660 +00:56:53,440 --> 00:56:58,100 +مخصص قديم كمان اجمع اتنين مع بعض، قداش مخصص قديم؟ + +661 +00:56:58,100 --> 00:57:01,500 +مائة ألف، مائة ألف، مائة ألف، مائة ألف، مائة ألف، + +662 +00:57:01,500 --> 00:57:01,660 +مائة ألف، مائة ألف، مائة ألف، مائة ألف، مائة ألف، + +663 +00:57:01,660 --> 00:57:03,180 +مائة ألف، مائة ألف، مائة ألف، مائة ألف، مائة ألف، + +664 +00:57:03,180 --> 00:57:06,920 +مائة ألف، مائة ألف، مائة ألف، مائة ألف، مائة ألف، + +665 +00:57:06,920 --> 00:57:14,050 +مائة ألف، مائةالصافي مليون و تلاتمية و خمسة و + +666 +00:57:14,050 --> 00:57:17,910 +عشرين ألف مليون + +667 +00:57:17,910 --> 00:57:24,250 +و تلاتمية و خمسة و عشرين ألف الصافي يعني + +668 +00:57:24,250 --> 00:57:26,570 +لما جينا في الأرباح و الخسائر حملت الأرباح و + +669 +00:57:26,570 --> 00:57:29,730 +الخسائر بقيمة قصة الهلاك تعالى السنة الحالية فقط + +670 +00:57:30,670 --> 00:57:34,390 +بينما لما روحت على الميزانية جمعت المخصص القديم مع + +671 +00:57:34,390 --> 00:57:37,630 +المخصص تاع السنة الحالية و اتنين طرحتهم من هنا + +672 +00:57:37,630 --> 00:57:40,830 +طالبات مدرسة في الانتحارات انتبه، الميزانية لا + +673 +00:57:40,830 --> 00:57:45,490 +يطرح الـ 75%، يطرح المخصص تاع السنة الحالية مضافا + +674 +00:57:45,490 --> 00:57:50,690 +إليه الرصيد الصافق، عشان يقلع صافي قيمة غصب اللي + +675 +00:57:50,690 --> 00:57:57,930 +بعد؟ أصول ثابتة أثات ومعدات، 500 ألف، برضه بنفس + +676 +00:57:57,930 --> 00:57:58,330 +الطريقة + +677 +00:58:01,720 --> 00:58:07,940 +أصول ثابتة أثات ومعدات 500 + +678 +00:58:07,940 --> 00:58:13,580 +ألف أصول + +679 +00:58:13,580 --> 00:58:22,680 +ثابتة 500 ألف أثات ومعدات 500 ألف أثات + +680 +00:58:22,680 --> 00:58:23,900 +ومعدات 500 ألف أثات ومعدات 500 ألف أثات ومعدات 500 + +681 +00:58:23,900 --> 00:58:29,370 +ألفضرب عشرة عالمية، ضرب عشرة عالمية، بنفس الطريقة، + +682 +00:58:29,370 --> 00:58:34,310 +تطلع كام؟ خمسين ألف، أصبح طلعنا قصة الإهلاك تبع + +683 +00:58:34,310 --> 00:58:39,590 +هذا الأصل عن السنة الحالية، كيف حسبناها؟ قيمة + +684 +00:58:39,590 --> 00:58:41,730 +الرأس المضروبة في بقعة الإهلاك، طلع خمسين ألف، + +685 +00:58:41,730 --> 00:58:46,330 +حاجة هنا و هنا خمسين ألف، بنفس الطريقة مخصص إهلاك + +686 +00:58:46,330 --> 00:58:53,660 +ال .. المعداد الأساسينجعل ميزانيا حجم المخصص للسنة + +687 +00:58:53,660 --> 00:58:56,420 +الحالية، بإضافة المخصص الأصل ماضية، مش معاتنع بقى، + +688 +00:58:56,420 --> 00:59:00,460 +كتير مخصص السنة السابقة؟ 100 ألف أصبح نطرح كام؟ + +689 +00:59:00,460 --> 00:59:10,080 +150 أطرح 150؟ قالوا ناقص؟ 150 ألف مخصص + +690 +00:59:10,080 --> 00:59:11,940 +إهلاك الآلات والمولاتات + +691 +00:59:18,510 --> 00:59:31,270 +بطلع الجواب 350 ألف 350 + +692 +00:59:31,270 --> 00:59:35,470 +ألف نقطة + +693 +00:59:35,470 --> 00:59:41,690 +لبعدهاسلف و قروض اين ما كان السلف و القروض اربع + +694 +00:59:41,690 --> 00:59:45,890 +خسارة ولا سلف و قروض انت اعطيت سلف و قروض حقوق من + +695 +00:59:45,890 --> 00:59:49,350 +حقوقك ديون على الناس يعني حق اليك أصبح و اين بيجي + +696 +00:59:49,350 --> 00:59:53,170 +بيجي في الميزانية هنا في جانب الأصول تحت + +697 +00:59:53,170 --> 00:59:58,810 +الكيميالات سلف و قروض سلف و قروض او بنسميها + +698 +00:59:58,810 --> 01:00:04,790 +تسهيلات اقتمالية سلف و قروض قيمة + +699 +01:00:04,790 --> 01:00:07,110 +المبلغ 13.500.000 + +700 +01:00:12,260 --> 01:00:18,680 +الى بعده محفظة الأوراق المالية فوق الكيمبيالات + +701 +01:00:18,680 --> 01:00:21,840 +ليه؟ لأنه أكتر سيولة يعني نستطيع أن نسييلها أسرع + +702 +01:00:21,840 --> 01:00:32,920 +من الكيمبيالات قداش مبلغ؟ اتنين مليون اتنين + +703 +01:00:32,920 --> 01:00:33,420 +مليون + +704 +01:00:35,970 --> 01:00:40,290 +لو نظرنا كده في التسوييات الجردية، هنلاقي عليها + +705 +01:00:40,290 --> 01:00:43,010 +معلومة جردية هذه، نقرأ المعلومة الجردية في ظهر + +706 +01:00:43,010 --> 01:00:49,390 +الصفحة، يورد + +707 +01:00:49,390 --> 01:00:55,970 +تكوين مخصص فبوط أوراق مالية بقيمة 30 ألف ديناريعني + +708 +01:00:55,970 --> 01:00:58,710 +مطلوب مننا .. معنى المعلومة الجردية هذه .. مطلوب + +709 +01:00:58,710 --> 01:01:01,890 +مننا نعمل مخصص قيمته كام؟ 30 ألف .. ليش هنعمل مخصص + +710 +01:01:01,890 --> 01:01:05,250 +قيمة 30 ألف؟ لأن الأوراق المالية هبطت قيمتها بقدر + +711 +01:01:05,250 --> 01:01:10,550 +30 ألف .. هبطت قيمتها بقدر 30 ألف .. باجي هنا بقول + +712 +01:01:10,550 --> 01:01:19,130 +.. ناقص مخصص هبوط أوراق مالية .. مخصص هبوط أوراق + +713 +01:01:19,130 --> 01:01:21,610 +مالية بقيمة 30 ألف + +714 +01:01:39,220 --> 01:01:41,680 +السؤال الآن يطرح نفسه + +715 +01:01:46,390 --> 01:01:51,630 +إنه أنا في عندى رصيد سابق لهذا المخصص خليني أسمع + +716 +01:01:51,630 --> 01:01:55,630 +الكلام بعدين لو عندنا رصيد سابق لهذا المخصص ماحدش + +717 +01:01:55,630 --> 01:02:00,250 +يمسوه يبقى كما هو انتبهوا كيف الحال يعني ناخد مثال + +718 +01:02:00,250 --> 01:02:05,350 +عندى رصيد سابق لهذا المخصص قيمته مثلا عشرين ألف + +719 +01:02:05,350 --> 01:02:11,270 +ولا الآن بدي أكوّن مخصص قيمته تلاتين ألف التلاتين + +720 +01:02:11,270 --> 01:02:16,040 +ألف هو المطلوب تكوينه أصبح بطرح القيمة بالكاملباجى + +721 +01:02:16,040 --> 01:02:19,740 +على حساب الأرباح و الخسائر، بقول يا طورة أنا عند + +722 +01:02:19,740 --> 01:02:24,040 +رصيد مخصص قيمته عشرين ألف من أول، و الآن بيدكون + +723 +01:02:24,040 --> 01:02:27,500 +تلاتين ألف، أصبح مع ذلك العشرين ألف اتحمله سابقا، + +724 +01:02:27,500 --> 01:02:32,140 +أديش السنة الحالية أحمل قيمة العشرة؟ فرق، لأنه أنا + +725 +01:02:32,140 --> 01:02:35,140 +عند مخصص موجود سابق عشرين، و أنا بيدعمل تلاتين، + +726 +01:02:35,140 --> 01:02:40,470 +أصبح الفرق يحمل حسابه الخسائرلكن أنا هذا مخصص لأول + +727 +01:02:40,470 --> 01:02:43,690 +مرة بتتم تكوينه، ليش أول مرة؟ لإن مافيش عندك رصيد + +728 +01:02:43,690 --> 01:02:47,270 +مخصص موجود هنا، ولا فيه رصيد؟ مافيش، أصبح باجة على + +729 +01:02:47,270 --> 01:02:52,970 +حساب المخسر، هنا أقول تلاتين ألف مخصص أبوط أوراق + +730 +01:02:52,970 --> 01:03:01,410 +مالية، معيد تاني أحد؟ طبعا، معيد تاني أحد؟ طبعا، + +731 +01:03:01,410 --> 01:03:06,130 +معيد تاني أحد؟ طبعا، معيد تاني أحد؟ طبعا، معيد + +732 +01:03:06,130 --> 01:03:06,450 +تاني أحد؟ طبعا، معيد تاني أحد؟ طبعا، معيد تاني + +733 +01:03:06,450 --> 01:03:06,450 +أحد؟ طبعا، معيد تاني أحد؟ طبعا، معيد تاني أحد؟ + +734 +01:03:06,450 --> 01:03:09,370 +طبعا، معيد تاني أحد؟نفس الرصيد المطلوب تكوينه + +735 +01:03:09,370 --> 01:03:13,270 +بطرحه هنا من قيمة المحفظة باجي عند سنة وأرباح + +736 +01:03:13,270 --> 01:03:17,910 +وسائق بتسأل نفس السؤال الاتي عند سنة وأرباح وسائق + +737 +01:03:17,910 --> 01:03:21,710 +السؤال الاتي يطرح هل التلاتين ألف اللي بدي أكوّنها + +738 +01:03:21,710 --> 01:03:25,910 +أنا اتكوّنتها السنة الحالية هل هي زيادة عن الرصيد + +739 +01:03:25,910 --> 01:03:29,650 +الموجود و الله ماعنديش رصيد سابق نظرت في الميزان + +740 +01:03:29,650 --> 01:03:32,510 +المراجعة لقيت ماعنديش رصيد أصبح هي هي بكتب تلاتين + +741 +01:03:32,510 --> 01:03:36,510 +ألف هنا لكن فرضا عند رصيد رصيد قلت تسع تاشر ألف + +742 +01:03:38,190 --> 01:03:41,910 +أداش حامل حساب الرحل سار؟ بقيمة تلاتين نقل سبعة + +743 +01:03:41,910 --> 01:03:45,230 +عشر بحتاش سبعة ألف بكتب نهداش الفرق ما بين المطلوب + +744 +01:03:45,230 --> 01:03:52,430 +تكوينه والموجود أصلا هذا خلاف مخصص للإهلاك الإهلاك + +745 +01:03:52,430 --> 01:03:56,630 +رصيد تراكم يبزيد بينما هذا رصيد حسب كل حالة + +746 +01:03:56,630 --> 01:04:05,700 +بحالتها نقطة لبعده فوائد مدينة سبعمائة ألففوائد + +747 +01:04:05,700 --> 01:04:08,580 +المدينة 700 ألف فاجي هنا بقول يا طرق عليها تسوية + +748 +01:04:08,580 --> 01:04:12,240 +جردية نعم قال لك الفوائد المدينة فيه فوائد مش + +749 +01:04:12,240 --> 01:04:15,400 +مسجلة قيمته 100 ألف أصبح أديش مجموع الفوائد كلها + +750 +01:04:15,400 --> 01:04:19,860 +المدينة 700 زائد 100 مش مسجلة أديش مصير 800 ألف + +751 +01:04:19,860 --> 01:04:26,360 +فاجي هنا في حساب الأرباح السائر بقول 800 ألف فوائد + +752 +01:04:26,360 --> 01:04:32,900 +المدينة كيف جيبناها الفوائد المدينة الرصيد الموجود + +753 +01:04:32,900 --> 01:04:36,850 +في الميزان 700 ألففي تسوية جردية بتقول الفوائد + +754 +01:04:36,850 --> 01:04:40,570 +المدينة المستحقة لسه مش مدفوعة قدرها 100 اصبع اديش + +755 +01:04:40,570 --> 01:04:45,170 +مجموع الفوائد كلها 800 نجمع لكن ال 100 ألف اندفعته + +756 +01:04:45,170 --> 01:04:49,930 +ولم ادفعتش مش مدفوعة باجي أصبح هنا بكتبين هنا 100 + +757 +01:04:49,930 --> 01:04:59,690 +ألف فوائد مدينة مستحقة غير مدفوعة يعتبر زي رصيد + +758 +01:04:59,690 --> 01:05:01,130 +الكسب على البنك زي حساب داينون + +759 +01:05:05,750 --> 01:05:12,750 +عيد تانى طيب نقطة اللى بعدها عمولات مدينة قداش + +760 +01:05:12,750 --> 01:05:15,410 +عمولات مدينة قيمتها مائة ألف شوفوا عليها تسوية + +761 +01:05:15,410 --> 01:05:21,830 +جردية عمولات مدينة مافيش أصبح باجى هنا مائة ألف + +762 +01:05:21,830 --> 01:05:25,570 +عمولات مدينة خلاص مافيش عليها تسوية جردية عمولات + +763 +01:05:25,570 --> 01:05:32,030 +مدينة النقطة + +764 +01:05:32,030 --> 01:05:38,410 +اللى بعدهافوائد ايه؟ باجع طرف ال .. هناك إيرادات + +765 +01:05:38,410 --> 01:05:43,930 +فوائد دائنة .. قداش مبلغ؟ مليون و مت .. عليها تسوي + +766 +01:05:43,930 --> 01:05:48,890 +جردية ولا لا؟ عليها .. كام المبلغ؟ اجمع مليون و + +767 +01:05:48,890 --> 01:05:51,110 +متئين زائد ميتون و خمسين صاروا ما قداش مع بعض + +768 +01:05:51,110 --> 01:05:55,690 +مليون و أربعمية و خمسين الف دينار .. هذه فوائد + +769 +01:05:55,690 --> 01:05:59,100 +دائنةيعني الفوائد المفروض أقبضها أنا لكن ما + +770 +01:05:59,100 --> 01:06:01,760 +قبضتهاش أصبح في ناس المفروض يعطون الفوائد هدول + +771 +01:06:01,760 --> 01:06:06,060 +يعني أنا بدي فلوس منهم كام الناس هدول؟ 250 ألف في + +772 +01:06:06,060 --> 01:06:08,160 +المنظر بيكون مدين او دائن الشخص اللي بدي منه انا + +773 +01:06:08,160 --> 01:06:11,360 +انتوا كمان مفيدكم منه؟ بيكون مدين أصبح باجم أولها + +774 +01:06:11,360 --> 01:06:24,040 +فوائد دائنة مستحقة غير مدفوعة 250 ألف 250 ألففوائد + +775 +01:06:24,040 --> 01:06:27,800 +مستحقة دائنة و غير مدفوعة 250 ألف نقطة اللي بعدها + +776 +01:06:27,800 --> 01:06:33,980 +عمولات دائنة 600 ألف عليها تسوية باجي هنا عمولات + +777 +01:06:33,980 --> 01:06:43,680 +دائنة اديه ال 600 ألف ماشي نقطة اللي بعدها إيرادات + +778 +01:06:43,680 --> 01:06:47,760 +استثمارات 200 ألف عليها تسوية أعتقد هذه إيرادات + +779 +01:06:47,760 --> 01:06:50,220 +استثمارات + +780 +01:06:51,740 --> 01:06:54,500 +هي هنا 250 دقائق .. خمس دقائق .. خمس دقائق .. بس + +781 +01:06:54,500 --> 01:06:59,720 +خمس دقائق .. خمس دقائق عندي إيرادات استثمارات 200 + +782 +01:06:59,720 --> 01:07:02,800 +ألف زائد عليها تسوية جردية أداش 150 ألف أداش بصير + +783 +01:07:02,800 --> 01:07:11,060 +المبلغ يعني 350 ألف دينار باجي هنا بقول 150 ألف + +784 +01:07:11,060 --> 01:07:15,460 +إيرادات + +785 +01:07:15,460 --> 01:07:18,700 +استثمارات مستحقة .. إيرادات استثمارات مستحقة + +786 +01:07:21,440 --> 01:07:27,000 +طبعا عرضات اسمارات نص تحقق عشان نخلص المصورة الآن + +787 +01:07:27,000 --> 01:07:32,680 +عندي مصرفات عمومية و إدارية مليون باجي هنا في حساب + +788 +01:07:32,680 --> 01:07:35,920 +رسائل مليون في عندي كمان في حاجة غير مليون في عندي + +789 +01:07:35,920 --> 01:07:41,080 +حاجة تسوية جردية مش مدفوعة كم المبلغ؟ مصرفات هنا + +790 +01:07:41,080 --> 01:07:46,920 +مصرفات عمومية و إدارية مصرفات عمومية و إدارية في + +791 +01:07:46,920 --> 01:07:53,080 +خمسين ألففي عندى أصبح 50 ألف هنقول مليون وخمسين + +792 +01:07:53,080 --> 01:07:57,500 +ألف لقيمة الرواتب اللى ماندفعتش قيمة الرواتب غير + +793 +01:07:57,500 --> 01:08:04,420 +المدفوعة باجى هنا بقول خمسين ألف مصروفات + +794 +01:08:04,420 --> 01:08:12,660 +مستحقة مصروفات مستحقة عندى الآن مخصطا الاهر بنجمع + +795 +01:08:12,660 --> 01:08:16,000 +.. بنجمع .. اجمعين هنا الأربعة و أخسار بنجمع حساب + +796 +01:08:16,000 --> 01:08:17,960 +الأربعة و أخسار بنلاقي الرصيد تحت اتنين مليون و + +797 +01:08:17,960 --> 01:08:25,170 +أربعمية ألف2 مليون و 400 ألف مصفات عمومية و إدارية + +798 +01:08:25,170 --> 01:08:30,310 +موجودة + +799 +01:08:30,310 --> 01:08:34,170 +في الميزان عندى بقيمة مليون عليها تسوية جردية في + +800 +01:08:34,170 --> 01:08:37,770 +جزء من المصفات ماندفعش أصبح مفروض ما يتم دفعه هو + +801 +01:08:37,770 --> 01:08:41,090 +المليون زاد الخمسين ألف فهكسبنا مليار و خمسين ألف + +802 +01:08:41,090 --> 01:08:44,870 +وحطينا مصفات مستحقة غير مدفوعة بقيمة الخمسين نجمع + +803 +01:08:44,870 --> 01:08:48,150 +هنا .. بطلع هنا الأرباح المدورة + +804 +01:08:50,720 --> 01:08:56,920 +295 ألف أكفي 295 ألف قيمة الأرباح المدورة قيمة + +805 +01:08:56,920 --> 01:09:00,800 +الأرباح المدورة 295 ألف هننقل هذه الأرباح المدورة + +806 +01:09:00,800 --> 01:09:05,660 +هنا تحت الاحتياطيات أرباح + +807 +01:09:05,660 --> 01:09:09,480 +مدورة هنجمع الميزانية الآن الطرف الأيمن و الطرف + +808 +01:09:09,480 --> 01:09:17,220 +الأيصر هيطلع قيمتها 19 مليون و 245 ألف 19 مليون و + +809 +01:09:17,220 --> 01:09:22,370 +245 ألفاجمع طرف الميزانية الأصول والالتزامات هلاقي + +810 +01:09:22,370 --> 01:09:32,810 +كل واحدة منهم 19 مليون و 245 ألف ان + +811 +01:09:32,810 --> 01:09:35,590 +شاء الله ب هذه الطريقة نكون قد انتهينا من إعداد + +812 +01:09:35,590 --> 01:09:38,650 +الحساب الختامي البنك المحاضر القادم ان شاء الله + +813 +01:09:38,650 --> 01:09:42,490 +هحاول نشرح بعض الأسس المتعلقة بهذا الموضوع عشان + +814 +01:09:42,490 --> 01:09:45,830 +نستكمل عملية إعداد الحساب الختامي بشكل سليم + diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/dl7ZEFZTfGU.srt b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/dl7ZEFZTfGU.srt new file mode 100644 index 0000000000000000000000000000000000000000..ec0f23b9352ffa13a964b616e49c9b763b84328b --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/dl7ZEFZTfGU.srt @@ -0,0 +1,3447 @@ +1 +00:00:11,140 --> 00:00:14,300 +بسم الله الرحمن الرحيم نبدأ محاضرتنا اليوم إن شاء الله + +2 +00:00:14,300 --> 00:00:20,580 +الله الموضوع قسم الإقراض والتسليف قسم الإقراض + +3 +00:00:20,580 --> 00:00:28,460 +والتسليف هو من الأقسام الأساسية في البنك لأنه يؤدي + +4 +00:00:28,460 --> 00:00:34,740 +وظيفة تشغيل الأموال ومن المعلوم أن الوظيفة + +5 +00:00:34,740 --> 00:00:38,520 +الأساسية الأولى للبنك كما شرحنا سابقا هي قبول + +6 +00:00:38,520 --> 00:00:43,760 +الودائع. الوظيفة التي تقابل عملية قبول الودائع هي منح + +7 +00:00:43,760 --> 00:00:46,720 +الإقراض والتسليف وبالتالي يعتبر هذا القسم من + +8 +00:00:46,720 --> 00:00:51,640 +الأقسام الهامة جدا في البنك بنظر إلى الخطورة التي + +9 +00:00:51,640 --> 00:00:55,960 +يقوم بتنفيذها ويتبنى هذه الخطورة من خلال عملياته + +10 +00:00:57,270 --> 00:01:04,270 +بطبيعة الحال قسم الإقراض والتسليف بالنظر إلى + +11 +00:01:04,270 --> 00:01:07,330 +الخطورة التي ينطوي عليها عمليات التسليف والإقراض + +12 +00:01:07,330 --> 00:01:15,110 +في البنك نجد أن هذا القسم يتم تعيين المسؤول عنه من + +13 +00:01:15,110 --> 00:01:21,650 +الأشخاص ذوي الكفاءة القيادية وبالتالي لما يتم تعيين أي + +14 +00:01:21,650 --> 00:01:24,910 +شخص في قسم الإقراض والتسليف لابد أن يكون هذا الشخص + +15 +00:01:24,910 --> 00:01:29,690 +من الأشخاص الذين عملوا في المصرف فترات طويلة وعندهم + +16 +00:01:29,690 --> 00:01:35,570 +خبرة طويلة في مجال التعامل المصرفي وهناك لجنة + +17 +00:01:35,570 --> 00:01:41,300 +تشكل في البنك عند اتخاذ قرار منح التسليف لأن قرار + +18 +00:01:41,300 --> 00:01:44,760 +منح التسليف قرار خطير ينطوي عليه منح أموال من البنك + +19 +00:01:44,760 --> 00:01:48,920 +إلى الأفراد أو إلى المجتمع. طبعا منح الأموال هذه + +20 +00:01:48,920 --> 00:01:52,460 +فيها مخاطرة، هذه المخاطرة مالية لعدم قدرة الشخص + +21 +00:01:52,460 --> 00:01:56,520 +المدين على استرداد الأموال أو على إرجاع الأموال التي + +22 +00:01:56,520 --> 00:02:00,640 +قام البنك بإقراضها له. وبالتالي نجد أن هذا القسم + +23 +00:02:00,640 --> 00:02:06,260 +يحتاج إلى عملية دقة في المتابعة ودقة في عمليات منح + +24 +00:02:06,260 --> 00:02:09,240 +القرض من بدايته وبالتالي حتى لا يتعثر القرض لابد + +25 +00:02:09,240 --> 00:02:13,260 +أن يكون هناك دراسة مستفيضة لكل مقترض يقدم طلب + +26 +00:02:13,260 --> 00:02:18,540 + لمنح قرض في البنك. الآن من ناحية المحاسبية هتلاقي + +27 +00:02:18,540 --> 00:02:23,880 +القسم سهل، لكن من ناحية العملية والفنية من أكثر + +28 +00:02:23,880 --> 00:02:28,560 +الأقسام تعقيدا. عندما يقرر البنك منح قرض لأحد عملاء + +29 +00:02:32,090 --> 00:02:35,690 +مش هنتعرف على قسم الإقراض، خلّيني أخد كلمة الإقراض ماذا + +30 +00:02:35,690 --> 00:02:40,130 +يعني مفهوم كلمة الإقراض؟ أخذنا سابقا إقراض أو منح + +31 +00:02:40,130 --> 00:02:44,290 +الائتمان، يعني إما يكون هذا الائتمان، الائتمان هو + +32 +00:02:44,290 --> 00:02:48,150 +الإقراض، يعني الائتمان سموه credit، إما يكون على شكل + +33 +00:02:48,150 --> 00:02:54,750 +السلفيات أو على شكل القروض أو قلنا حسابات جارية + +34 +00:02:54,750 --> 00:03:01,280 +مدينة، وقلنا خاص من الكمبيالات، كل هذه العناصر تدخل ضمن + +35 +00:03:01,280 --> 00:03:05,160 +قسم الائتمان، خاص من الكمبيالات. أخذنا نوع من الائتمان + +36 +00:03:05,160 --> 00:03:07,080 +ليه؟ لأن البنك بيشتري الكمبيالات و بيدفع مقابلة + +37 +00:03:07,080 --> 00:03:12,000 +مبلغ معين. حسابات الجارية المدينة أخذناها لأن بيقوم + +38 +00:03:12,000 --> 00:03:15,600 +البنك بفتح حساب جاري مدين لشخص معين، يعني بيمكن + +39 +00:03:15,600 --> 00:03:18,680 +هذا الشخص من عملية السحب دون أن يكون هناك رصيد + +40 +00:03:19,600 --> 00:03:22,260 +وخدنا معرفة من حسابات تجارية المدينة، القروض + +41 +00:03:22,260 --> 00:03:26,160 +والسلفيات هي القروض أو السلف التي يقوم البنك + +42 +00:03:26,160 --> 00:03:32,720 +بمنحها، ايش الفرق يا طورة بين السلفة وبين القرض؟ يعني + +43 +00:03:32,720 --> 00:03:33,580 +مثلا أفضل + +44 +00:03:36,740 --> 00:03:40,540 +القرض يمنحه البنك إلى العميل على شكل دفعات 3 إلى 4 + +45 +00:03:40,540 --> 00:03:45,680 +إلى 5 دفعات، بينما السلفة تدفع مرة واحدة عادة، قيمة + +46 +00:03:45,680 --> 00:03:50,440 +السلفة مبلغ ايش أقل من قيمة القرض. البنك عندما يقرر + +47 +00:03:50,440 --> 00:03:54,300 +منح القرض لا يمنحه دفعة واحدة مثل السلفة لأنه حتى + +48 +00:03:54,300 --> 00:03:59,240 +يتأكد من أن القرض قد تم تشغيله في المكان الصحيح + +49 +00:03:59,240 --> 00:04:03,560 +وأنه سيؤدي في النهاية إلى قرض منتج، يعني حقق عوائد + +50 +00:04:04,210 --> 00:04:10,270 +لأن نجاح المقترض يعتبر من نجاح البنك. الآن أريد أن + +51 +00:04:10,270 --> 00:04:12,570 +أفرق في حاجة كنت تاخدوها في مبادئ الحاسب اسمها + +52 +00:04:12,570 --> 00:04:17,490 +السحب على المكشوف، يطيب السحب على المكشوف هل هي شبيهة + +53 +00:04:17,490 --> 00:04:20,510 +بموضوع الحسابات التجارية المدينة؟ لأ، الأمر مختلف + +54 +00:04:20,510 --> 00:04:25,170 +الحساب التجاري المدين هو الحساب اللي بتنفتحه + +55 +00:04:25,170 --> 00:04:29,430 +بالتعاقد بين العميل وبين البنك على أن البنك يخصص + +56 +00:04:29,430 --> 00:04:34,110 +له سقف معين لعمليات السحب. السحب على المكشوف مش كده، + +57 +00:04:34,110 --> 00:04:37,210 +السحب على المكشوف يتم على نفس الحساب الجاري، يعني في + +58 +00:04:37,210 --> 00:04:43,110 +عنده واحد عنده حساب جاري طبيعته دائما، عندك مثلا + +59 +00:04:43,110 --> 00:04:47,790 +حساب جاري فرضا فيه عشرة آلاف دينار، العميل طلب من + +60 +00:04:47,790 --> 00:04:52,290 +البنك أنه يسحب 11، طب التغطية أديش موجودة هنا؟ + +61 +00:04:52,290 --> 00:04:57,020 +عشرة، وبتقول له جوز سحبه 11؟ معنى ذلك لو كان وافق + +62 +00:04:57,020 --> 00:05:01,460 +البنك لهذا العميل على سحب المبلغ 11 ألف هنا الغطاء + +63 +00:05:01,460 --> 00:05:04,960 +الذي موجود هنا انكشف وبالتالي بيسموه سحب على مكشوف + +64 +00:05:04,960 --> 00:05:08,200 +يعني تجاوزنا الغطاء الذي موجود. فالسحب على المكشوف هو + +65 +00:05:08,200 --> 00:05:13,700 +عملية تتم على نفس حساب الجاري الدائن للعميل، واضح؟ + +66 +00:05:13,700 --> 00:05:17,540 +بينما الحساب التجاري المدين هو حساب يتم فتحه للعميل + +67 +00:05:17,540 --> 00:05:21,520 +للتعامل من خلاله فيه عمليات السحب ثم عمليات الإيداع + +68 +00:05:21,520 --> 00:05:25,580 +ولكن عمليات السحب عادة أكثر من عمليات الإيداع + +69 +00:05:25,580 --> 00:05:29,080 +وبالتالي يظهر رصيد هذا الحساب دائما مدينا، وهنا + +70 +00:05:29,080 --> 00:05:34,100 +مرتبط بسقف معين. الآن بنتكلم عن العمليات المحاسبية + +71 +00:05:34,100 --> 00:05:39,140 +التي تتم في قسم الإقراض. أولا عندما يتم منح + +72 +00:05:39,140 --> 00:05:39,680 +الإقراض + +73 +00:05:47,740 --> 00:05:52,660 +حلها من حساب السلف أو من الحسابات الجارية، سحب عن + +74 +00:05:52,660 --> 00:05:55,300 +المكشوف إذا كان عامل السحب عن المكشوف إلى حساب + +75 +00:05:55,300 --> 00:05:59,380 +الخزينة والفوائد والعمولة. طبعا هنا واضح حساب السلف + +76 +00:05:59,380 --> 00:06:03,280 +مدين، حسابات جارية، هذا الحساب الجارية ايش مدينة ولا + +77 +00:06:03,280 --> 00:06:03,820 +دائنة؟ + +78 +00:06:07,120 --> 00:06:10,140 +دائنة. دائنة، يعني مش حسابات جارية مدينة، الحسابات الجارية + +79 +00:06:10,140 --> 00:06:13,280 +دائنة، بس إن كلمة دائنة لا تظهر وين؟ لأنه معروف أن + +80 +00:06:13,280 --> 00:06:16,720 +كل الحسابات كلها ايش أساسا؟ هي دائنة إلى حساب + +81 +00:06:16,720 --> 00:06:19,260 +الخزينة، الفائدة، والعمولة. عند التزديد هيكون قيد + +82 +00:06:19,260 --> 00:06:22,540 +محاسبي مباشرة من حساب الخزينة أو الحسابات التجارية + +83 +00:06:22,540 --> 00:06:26,440 +إلى حساب السلف. هتلاقي أسهل القيود المحاسبية في هذا + +84 +00:06:26,440 --> 00:06:29,100 +القسم، ما فيش ليه صعوبة. يعني عند منح السلف هنقوم من + +85 +00:06:29,100 --> 00:06:33,740 +حساب السلف إلى مذكورين. انسوا القيد هذا، من حساب + +86 +00:06:33,740 --> 00:06:37,400 +السلف إلى مذكورين: الخزينة، والفوائد، والعمولة. عند + +87 +00:06:37,400 --> 00:06:40,920 +التزديد هيكون من حساب الخزينة أو الحسابات التجارية + +88 +00:06:40,920 --> 00:06:43,580 +ليه قلنا حسابات تجارية هنا؟ يعني فرضا الشخص قال أنا + +89 +00:06:43,580 --> 00:06:47,200 +ما بديش أحط لك cash، أخصم من حساب التجاري، هقول من + +90 +00:06:47,200 --> 00:06:54,560 +الحسابات التجارية ونقول إلى حساب السلف. فكان + +91 +00:06:54,560 --> 00:06:58,230 +التسليف بضمان الشخصية، يعني ايه ضمان الشخصية؟ بتعرف + +92 +00:06:58,230 --> 00:07:00,750 +البنك اللي أنا بأعطيه السلفة للشخص، هيقول له اعطيني + +93 +00:07:00,750 --> 00:07:04,910 +واحد يكفلك، هذا أقل ايش؟ أقل ضمانة مطلوبة، فطبعا + +94 +00:07:04,910 --> 00:07:08,990 +هيكون عندي فيه كفالة، عادة البنك ياخد توقيع أو يحضر + +95 +00:07:08,990 --> 00:07:12,910 +اثنين كفيل يكفلوا هذا العميل، اثنين كفيل يضطروا + +96 +00:07:12,910 --> 00:07:15,830 +يكون حساباتهم في البنك وحساباتهم خارج البنك، لازم + +97 +00:07:15,830 --> 00:07:17,670 +يكون حساباتهم في البنك، ليه؟ ليش طيب حساباتهم في + +98 +00:07:17,670 --> 00:07:21,600 +البنك؟ مشان يضمن على أن البنك لو هذا العميل الذي + +99 +00:07:21,600 --> 00:07:24,740 +حصل على هذا القرض أو السلفة ما دفعش يكون في عنده + +100 +00:07:24,740 --> 00:07:28,840 +قدرة على تنفيذ عملية الخصم من حساب العميل الثاني + +101 +00:07:28,840 --> 00:07:32,700 +العميل الذي يكفل هذا بيكون معطي تفويض مسبق للبنك + +102 +00:07:32,700 --> 00:07:35,620 +أي الذي أخصم من حسابه، لأنه معروف أن الحسابات + +103 +00:07:35,620 --> 00:07:39,640 +الجاري لا يجوز المساس بها إطلاقا حسب القانون، لا + +104 +00:07:39,640 --> 00:07:42,600 +يجوز المساس بالحسابات التجارية، ولكن العميل الضامن + +105 +00:07:42,600 --> 00:07:46,460 +بيعطي تفويض للبنك مسبقا، بقول له يا عم يا بنك أخصم من + +106 +00:07:46,460 --> 00:07:49,380 +الحساب التجاري تبعي، وتفويضه وتوقيع منه وبالتالي لا + +107 +00:07:49,380 --> 00:07:55,260 +يستطيع العميل أن يعترض على هذه المسألة. عند منح + +108 +00:07:55,260 --> 00:07:58,940 +الائتمان أو التسليف طبعا نفس القيود المحاسبية من + +109 +00:07:58,940 --> 00:08:04,320 +حساب السلف أو حساب القروض أو الحسابات التجارية + +110 +00:08:04,320 --> 00:08:07,580 +المدينة، ليه قلنا حسابات التجارية مدينة؟ لأن هو حساب + +111 +00:08:07,580 --> 00:08:11,540 +جديد هنفتحه غير حساب تجارية، سلف أو قروض أو حسابات + +112 +00:08:11,540 --> 00:08:15,000 +تجارية مدينة إلى مذكورين: الخزينة، الفوائد، العمولة. + +113 +00:08:15,000 --> 00:08:19,580 +ممكن نقول بدل كلمة الخزينة ايش؟ الحسابات التجارية + +114 +00:08:19,580 --> 00:08:22,320 +ايش الدائنة؟ لا داعي نذكر كلمة دائنة، حسابات + +115 +00:08:22,320 --> 00:08:26,650 +التجارية العادية. طبعا عند التزديد هنقل بالقيد من + +116 +00:08:26,650 --> 00:08:30,050 +حساب الخزينة إلى حساب السلف أو القروض أو الحسابات + +117 +00:08:30,050 --> 00:08:36,810 +التجارية المدينة. طب لو أحد تم التزديد مش نقدا، يعني + +118 +00:08:36,810 --> 00:08:39,250 +أنا كعميل قلت للبنك أخصم من حساب التجارية، ايش + +119 +00:08:39,250 --> 00:08:42,870 +هيكون هنا؟ أو الحسابات التجارية ايش هنا؟ ده دائنة + +120 +00:08:42,870 --> 00:08:45,830 +إلى الحسابات التجارية ايش هنا؟ المدينة. واضحة دي، ليه + +121 +00:08:45,830 --> 00:08:48,370 +مرة حسابات تجارية دائنة إن أنا بأخصم عليها و + +122 +00:08:48,370 --> 00:08:51,290 +الحسابات التجارية المدينة بتصير في طرف الدائن لأنه + +123 +00:08:51,290 --> 00:08:52,990 +مشان ايش؟ نسكر هذا الحساب. + +124 +00:08:58,400 --> 00:09:03,100 +لو فرضا ما تمت عملية السداد هيعمل bank A يعني + +125 +00:09:03,100 --> 00:09:07,210 +الشخص العميل المسحوب عليه هذا القرض ما تمّ سداد + +126 +00:09:07,210 --> 00:09:10,350 +السداد وفتالي في هذه الحالة هنلجأ عالميا على + +127 +00:09:10,350 --> 00:09:14,230 +الكفلاء هنقول من الحسابات التجارية الكفلاء هنقل + +128 +00:09:14,230 --> 00:09:16,890 +الكفلاء في طرف المدينة يعني الآن الحسابات التجارية + +129 +00:09:16,890 --> 00:09:20,570 +في الأول كانت الحسابات التجارية للشخص نفسه المقترض + +130 +00:09:20,570 --> 00:09:23,930 +الآن هو الحسابات التجارية الكفلاء أو حساب الخزينة + +131 +00:09:23,930 --> 00:09:26,810 +إلى حساب السلف والقروض الحسابات التجارية المدينة + +132 +00:09:26,810 --> 00:09:30,650 +بتلاحظوا إن إيه؟ إن نفس القيود تتكرر معانا في كل + +133 +00:09:30,650 --> 00:09:33,760 +حالة يعني هو نفس القيود تتكرر معانا في كل حالة إذا + +134 +00:09:33,760 --> 00:09:37,220 +كان التسليف وضبطا أوراق مالية أو تجارية إيش فرق + +135 +00:09:37,220 --> 00:09:44,480 +بين الأوراق المالية أو التجارية؟ الأوراق + +136 +00:09:44,480 --> 00:09:46,900 +المالية هي عبارة عن السهم والسندات، هذا خدتوا + +137 +00:09:46,900 --> 00:09:50,520 +انتوا قبل كده، أوراق التجارية هي الأوراق اللي + +138 +00:09:50,520 --> 00:09:53,220 +متعاملة فيها في مجال التجارة، يعني في البيع + +139 +00:09:53,220 --> 00:09:58,060 +والشراء، اللي زي إيش يعني؟ + +140 +00:09:58,060 --> 00:10:02,690 +اللي هي عبارة عن إيش يعني؟ كمبيالات أوراق القبض + +141 +00:10:02,690 --> 00:10:05,010 +والدفع نسميها في انبعاد المحاسب قبض ودفع للتاجر + +142 +00:10:05,010 --> 00:10:07,630 +لكن البنك ما مسميها أوراق قبض ودفع نسميها كمبيالات + +143 +00:10:07,630 --> 00:10:10,510 +لأن هي أساسا كمبيالات بس اسمها ورقة دفع وورقة قبض + +144 +00:10:10,510 --> 00:10:13,690 +وورقة دفع من منظور الدفع وقبض من منظور الشخص اللي + +145 +00:10:13,690 --> 00:10:18,510 +قبض هي كمبيالات الأوراق المالية اللي أسهم السندات + +146 +00:10:18,510 --> 00:10:21,250 +تباع وتشترى في البورصة الأوراق التجارية لا تباع + +147 +00:10:21,250 --> 00:10:24,730 +وتشترى في البورصة إنما يتم استخدامها في عملية التزديــد + +148 +00:10:24,730 --> 00:10:31,190 +المدفوعات من قبل البنوك، والتسليف طبعا بضمان أوراق + +149 +00:10:31,190 --> 00:10:36,530 +مالية، تلاحظوا أن البنك الآن هيستلم من العميل نوع + +150 +00:10:36,530 --> 00:10:39,750 +من الكفالة أو نوع من الضمانات، هذه الضمانات عبارة + +151 +00:10:39,750 --> 00:10:43,010 +عن أوراق مالية أو أوراق تجارية، وعادة العادة أنه + +152 +00:10:43,010 --> 00:10:47,390 +إحنا كبنك لما نستلم أي شيء من عميلنا لابد أن نعمل + +153 +00:10:47,390 --> 00:10:51,630 +إيش نسميه قيد نظامي، ليش نعمل قيد نظامي؟ مشان البنك + +154 +00:10:51,630 --> 00:10:56,690 +يتعرف في أي لحظة على حجم المستندات المستلمة التي + +155 +00:10:56,690 --> 00:10:59,540 +هذه المستندات ممكن أنها تتحول إلى قيمة مالية أي + +156 +00:10:59,540 --> 00:11:02,760 +لحظة معينة، احنا خدنا مفهوم القيد النظامي، إيش هي + +157 +00:11:02,760 --> 00:11:06,000 +عبارة عن إيه؟ عبارة عن قيد يقوم البنك بإعداده + +158 +00:11:06,000 --> 00:11:14,100 +لإثبات حجية العميل بأنه سلم مستندات ذات قيمة مالية + +159 +00:11:14,100 --> 00:11:18,980 +للـ بنك، هاي رقم واحد، اتنين حتى يحقق البنك عناصر + +160 +00:11:18,980 --> 00:11:22,460 +الرقابة اللازمة على ما يتم استلامه من مستندات ذات + +161 +00:11:22,460 --> 00:11:25,520 +قيمة مالية حتى يحقق عناصر الرقابة، لا مش هالحق + +162 +00:11:25,520 --> 00:11:29,520 +عناصر الرقابة، فرضا هذا القيد مش موجود، واستلم ال + +163 +00:11:29,520 --> 00:11:32,740 +بنك مجموعة أو أوراق ضمانات من عميله، ما هي الوسيلة + +164 +00:11:32,740 --> 00:11:35,700 +حتى يتابعها ويعرفها حجمها وقيمتها، إيش سلم وما + +165 +00:11:35,700 --> 00:11:39,720 +استلم؟ هنرجع لوضع إيه؟ وضع كأنه بنشتغل في مجال + +166 +00:11:39,720 --> 00:11:43,920 +الدكانة مش حسابات، لكن وجود القيد النظامي بسمح إلي + +167 +00:11:43,920 --> 00:11:48,940 +أن أعمل إيه؟ حساب في وين؟ في سجل الأستاذ، وجود قيد + +168 +00:11:48,940 --> 00:11:51,980 +نظامي؟ أي قيد.. أي قيد موجود في المحاسبة سواء قيد + +169 +00:11:51,980 --> 00:11:55,320 +نظامي أو غير نظامي، إيش معناته هذا؟ معناته أنا في + +170 +00:11:55,320 --> 00:11:59,760 +إله صفحة في سجل الأستاذ، لو صفحة في سجل الأستاذ يعني + +171 +00:11:59,760 --> 00:12:04,360 +معنى ذلك هنا هكون في عندي هنا حسابين، حساب اسمه + +172 +00:12:04,360 --> 00:12:09,940 +حساب أوراق مالية أو تجارية، وحساب هنا هكون حساب + +173 +00:12:09,940 --> 00:12:15,740 +إيش مودعي، أكمل، هتلاقي هذا الحسابين واحد مدينة و + +174 +00:12:15,740 --> 00:12:18,820 +ثاني دائن، ثاني بيراقبوا على بعض، طب لو كانت هذه + +175 +00:12:18,820 --> 00:12:21,980 +القيمة ألف دينار، هكون هنا ألف مدينة، مائة ألف دينار و + +176 +00:12:21,980 --> 00:12:25,780 +هكون دائن كام هنا؟ مائة ألف دينار، أصبح لو حاببنا نعرف + +177 +00:12:25,780 --> 00:12:29,260 +في أي لحظة ما هو رصيد الأوراق المالية أو الأوراق + +178 +00:12:29,260 --> 00:12:32,600 +التجارية التي سلمت من العملاء للبنك، إيش هنعمل؟ + +179 +00:12:32,600 --> 00:12:36,860 +هنفتح سجل الأستاذ العام، ونتعرف على رصيد هذا + +180 +00:12:36,860 --> 00:12:41,180 +الحساب، طبعا هذا الحساب متحرك، كل ما أتعمل إيه؟ ساحب + +181 +00:12:41,180 --> 00:12:43,360 +أوراق مالية هكون هنا في الطرف الدائن مثلا أقول + +182 +00:12:43,360 --> 00:12:46,780 +عشرين ألف، وأنا هكون في الطرف المدين عشرين ألف + +183 +00:12:46,780 --> 00:12:49,320 +أصبح رصيد الأوراق المالية والتجارية اللي في حوزة + +184 +00:12:49,320 --> 00:12:53,460 +الـ بنك كامل الآن ثمانين ألف، يعني هو وسيلة للتعرف + +185 +00:12:53,460 --> 00:12:58,180 +الرقابة على ما يوجد لدى خزينة الـ بنك من أوراق شبه + +186 +00:12:58,180 --> 00:13:01,080 +نقدية، لأنها تعتبر أوراق شبه نقدية، ليه شبه نقدية؟ + +187 +00:13:01,080 --> 00:13:05,360 +لنقابل التحول إلى نقدية في أي لحظة عند حلول أجد + +188 +00:13:05,360 --> 00:13:12,140 +استحقاقها، القدر اللي بعده هنمنح الإتمان أو التسليف، + +189 +00:13:13,070 --> 00:13:16,550 +هيكون القيد المحاسبي نفس القيد السابق، من حساب + +190 +00:13:16,550 --> 00:13:20,590 +السلف من حساب القروض أو الحسابات التجارية المدينة + +191 +00:13:20,590 --> 00:13:24,670 +إلى مذكورين الخزينة والفوائد والعمولة، نفس القيد + +192 +00:13:24,670 --> 00:13:29,410 +طبعا عند التزديــد الاعتمال هيكون القيد من حساب + +193 +00:13:29,410 --> 00:13:32,030 +الخزينة إلى حساب السلف أو القروض أو الحسابات + +194 +00:13:32,030 --> 00:13:34,910 +التجارية المدينة، نفس القيد، قلتلي احنا لحظة إيه؟ + +195 +00:13:34,910 --> 00:13:39,230 +اختلاف في المسميات ولكن هو نفس القيد المحاسبي، إيش + +196 +00:13:39,230 --> 00:13:42,660 +معنى القيد النظامي لما يتم التزديــد؟ يلغى القيد + +197 +00:13:42,660 --> 00:13:45,560 +النظامي، لو تمت تزديــد كلية هيلغى القيد النظامي، إيش + +198 +00:13:45,560 --> 00:13:49,160 +كلية؟ لو تمت تزديــد على جزء هيلغى القيد النظامي + +199 +00:13:49,160 --> 00:13:55,260 +بقيمة الجزء إيه؟ المسدد، إذا تم تخلف عن السداد يعني + +200 +00:13:55,260 --> 00:13:59,120 +باعتبار الشخص المدين رفض السداد أو ما عندهوش مقدرة + +201 +00:13:59,120 --> 00:14:03,400 +على السداد، في هذه الحالة هنعمل إيه؟ هنلجأ إلى + +202 +00:14:03,400 --> 00:14:09,330 +عملية بيع هذه الضمانات، البنك الآن في حوزة ضماناته + +203 +00:14:09,330 --> 00:14:12,750 +هذه الضمانات ظهرت لصالح البنك، يعني البنك له حق + +204 +00:14:12,750 --> 00:14:16,330 +يقوم ببيع هذه الضمانات، هيبيع الضمانات، هيولّي من + +205 +00:14:16,330 --> 00:14:20,110 +الخزينة إلى حساب أوراق مالية أو أوراق تجارية مبيعة + +206 +00:14:20,110 --> 00:14:25,130 +يعني العميل اللي أخد قرض اللي هو أنا فرضا عجزت عن + +207 +00:14:25,130 --> 00:14:28,270 +السداد، لكن أنا عنده ضمانات موجودة، حاول البنك مرة أو + +208 +00:14:28,270 --> 00:14:31,590 +اتنين أو تلاتة مشان يدفع، أنا فقدت القدرة على + +209 +00:14:31,590 --> 00:14:34,770 +السداد لسبب معين، إيش هام البنك اللي هذا يقوم ببيع + +210 +00:14:34,770 --> 00:14:37,530 +الضمانات اللي دي بحوزته، إذا ورقة مالية هيبيعها + +211 +00:14:37,530 --> 00:14:41,870 +وين؟ في السوق المالي، إذا ورقة تجارية ولا حبيبة + +212 +00:14:41,870 --> 00:14:45,670 +هيخصم قيمتها سواء عنده أو عند بنك ثاني، ورقة تجارية + +213 +00:14:45,670 --> 00:14:48,690 +كنبيها لها هيخصم قيمتها، وبالتالي هيكون قيمتها أقل + +214 +00:14:48,690 --> 00:14:52,530 +من القيمة الموجودة، حيصدر هذه الورقة يتم حلول من حساب + +215 +00:14:52,530 --> 00:14:55,390 +الخزينة إلى حساب أوراق مالية أو أوراق تجارية مبيعة + +216 +00:14:55,390 --> 00:15:01,140 +بتلاحظوا هنا القيد هذا، هذا عبارة عن قيد وسيط، قيد + +217 +00:15:01,140 --> 00:15:06,580 +وسيط، ليش قيد وسيط؟ يعني يتوسط بين عمليتين، هذا + +218 +00:15:06,580 --> 00:15:09,280 +القيد الوسيط أخذنا مفهومه سابقا هو عبارة عن قيد + +219 +00:15:09,280 --> 00:15:13,680 +يتوسط بين عمليتين يزول عند انتهاء السبب، إيش انتهاء + +220 +00:15:13,680 --> 00:15:16,940 +السبب؟ احنا عملنا القيد الوسيط ليه؟ عشان إن هذا + +221 +00:15:16,940 --> 00:15:20,540 +الفلوس اللي بيعنا فيها، إيش هنعمل فيها؟ هنسوي فيها + +222 +00:15:20,540 --> 00:15:23,100 +الرصيد السلفي المستحق على العميل، والباقي إيش هنعمل + +223 +00:15:23,100 --> 00:15:26,680 +فيه؟ الرجوع للعميل نفسه، لأن انتوا كبنك بيعت + +224 +00:15:26,680 --> 00:15:29,120 +الأوراق المالية والتجارية تبعتي اللي هنقرضلكوا أنا + +225 +00:15:30,110 --> 00:15:34,590 +بساكروا حساب السلفة، وإذا زاد رصيد.. هتاخدوه ولا + +226 +00:15:34,590 --> 00:15:36,870 +ترجعوه إليه.. هترجعوه على صالح العميل.. لأن + +227 +00:15:36,870 --> 00:15:40,850 +البنك ما هو بيسدر حقوق الآخرين.. فاديكم معايا.. + +228 +00:15:40,850 --> 00:15:43,890 +هذا القيد الوسيط.. بنضطر نعمله ليه.. لأنه الآن + +229 +00:15:43,890 --> 00:15:46,950 +احنا عملية البيع بالتمويل ثم التسوية بالتمويل في تاريخ + +230 +00:15:46,950 --> 00:15:49,970 +لاحق.. ما بتمشي هنا في نفس اللحظة.. أمر طبيعي كده + +231 +00:15:49,970 --> 00:15:52,790 +.. منطقي بنبيع اليوم.. وبكرة أو بعد بكرة.. بتتم + +232 +00:15:52,790 --> 00:15:55,230 +عملية التسوية.. ما بتمشي في نفس اللحظة.. وبالتالي + +233 +00:15:55,230 --> 00:15:59,690 +هنضطر نعمل قيدين محاسبين.. هذا القيد الأول، لأن قيد + +234 +00:15:59,690 --> 00:16:03,870 +الأول كان طرف المدينة الخزينة لأنه قبضنا فلوس، وطرف + +235 +00:16:03,870 --> 00:16:08,050 +الدائن قيد وسيط اسمه أوراق تجارية أو أوراق مالية + +236 +00:16:08,050 --> 00:16:14,890 +مبيعة، هنا قيد التسوية، اللي موجود في الطرف الدائن + +237 +00:16:14,890 --> 00:16:19,090 +من هذا القيد أصبح في الطرف المدين، أصبح هذا القيد + +238 +00:16:19,090 --> 00:16:22,990 +كان معلق على شرط، إيش الشرط؟ هو إننا نقوم بعمليات + +239 +00:16:22,990 --> 00:16:26,510 +التسوية اللازمة، يوم ما نجرى التسوية اللازمة، يوم ما + +240 +00:16:26,510 --> 00:16:30,010 +نسكر هذا القيد الوسيط، يعني عملية ارتكاز أو محطة + +241 +00:16:30,010 --> 00:16:33,590 +توقف معين، ينتهي بانتهاء السبب اللي قُنشنا من أجله + +242 +00:16:33,590 --> 00:16:38,590 +إيش قُنشنا؟ الطرف الدائن إلى حساب السلف، حساب القروض + +243 +00:16:38,590 --> 00:16:42,380 +أو الحسابات الجارية المدينة، وبالتالي هنا تم التسويق + +244 +00:16:42,380 --> 00:16:49,200 +منه من الضمانات، لكن + +245 +00:16:49,200 --> 00:16:52,660 +لو فرضا المبلغ اللي موجود نتيجة عملية البيع، لنعود + +246 +00:16:52,660 --> 00:16:57,300 +لخلف شوية لما قلنا هنا من حساب الخزينة، فرضا عملية + +247 +00:16:57,300 --> 00:17:01,220 +البيع هذه عملية + +248 +00:17:01,220 --> 00:17:06,840 +البيع أسفرت عن عملية بيع قدر 100 ألف دينار، ولكن + +249 +00:17:06,840 --> 00:17:11,810 +أوراق السلفية الموجودة 90 ألف دينار، أصبحوا اتبقى + +250 +00:17:11,810 --> 00:17:14,330 +إيه؟ اتبقى عندي عشر آلاف دينار، خدهم الـ بنك، إيش + +251 +00:17:14,330 --> 00:17:17,190 +هيكون هنا الطرف الدائم القيد أيضا؟ إلى الحسابات + +252 +00:17:17,190 --> 00:17:21,190 +التجارية أو الخزينة واضح ليه؟ لأنه ثمن البيع 100 + +253 +00:17:21,190 --> 00:17:25,830 +ألف، احنا السلفة أساسا قيمتها 90 أصبح العشر آلاف + +254 +00:17:25,830 --> 00:17:28,650 +هدريمين هنعطيها نعطيها للعميل من أول إلى حساب + +255 +00:17:28,650 --> 00:17:32,070 +الخزينة إلى مذكورينه يعني السلفة والقرض وكذا ثم إلى + +256 +00:17:32,070 --> 00:17:35,490 +حساب الخزينة أو الحسابات التجارية، أيه الدائن ولا + +257 +00:17:35,490 --> 00:17:39,470 +مدينة؟ الدائن... الدائن لما تسجل إيش لصالحه المبلغ + +258 +00:17:39,470 --> 00:17:39,730 +هذا + +259 +00:17:45,890 --> 00:17:51,310 +التسليف بضمانات عينية، إيش ضمانات عينية؟ عبارة عن + +260 +00:17:51,310 --> 00:17:54,710 +بضايع، عبارة عن عقارات، والكل بيعرف العقار هو عبارة + +261 +00:17:54,710 --> 00:17:59,170 +عن مباني أو الأراضي، هذا العقار والبضايع موجودة + +262 +00:17:59,170 --> 00:18:05,790 +الآن، عندما يتم منح التسليف، عندما + +263 +00:18:05,790 --> 00:18:11,580 +يتم منح التسليف لابد من عمل قيد نظامي، مشان البنك + +264 +00:18:11,580 --> 00:18:17,280 +يثبت إيش استلم من عقارات أو استلم من بضائع من قبل + +265 +00:18:17,280 --> 00:18:20,320 +العميل، لأنه إذا ما عملش القيد ده مش هيقدر يعمل + +266 +00:18:20,320 --> 00:18:23,700 +إيه؟ يسجل الأستاذ العام، يتعرف على سيدها للحساب في + +267 +00:18:23,700 --> 00:18:26,820 +أي لحظة، فلابد أن يقوم بعمل القيد النظامي، وغياب + +268 +00:18:26,820 --> 00:18:30,620 +القيد النظامي يفقد البنك قدرته على السيطرة ومعرفة + +269 +00:18:30,620 --> 00:18:34,420 +ما هي الأمور أو المستندات ذات القيمة المالية اللي + +270 +00:18:34,420 --> 00:18:37,860 +أخدها كضمانات، هنقوم من حساب العقارات أو المباني أو + +271 +00:18:37,860 --> 00:18:42,140 +البضائع ضمان تسليف أو سلف إلى حساب أصحاب ضمانات + +272 +00:18:42,140 --> 00:18:46,120 +عينية، طبعا هذا في سجل الأستاذ العام، لكن افرض أكثر + +273 +00:18:46,120 --> 00:18:49,260 +من شخص قدم لي ضمانات عينية، إيش هنعمل؟ هنفتح سجل + +274 +00:18:49,260 --> 00:18:52,500 +الأستاذ المساعد، هنحدد لكل واحد إيش الضمانات اللي الها + +275 +00:18:52,500 --> 00:18:55,380 +باجيم حسب كل واحد إيش الضمانات اللي قدمها سواء + +276 +00:18:55,380 --> 00:19:01,540 +كانت عقارات أو بضاعة، عند منح التسليف هو نفس القيد + +277 +00:19:01,540 --> 00:19:03,900 +المحاسب السابق، إيش؟ ولا القيد المحاسب السابق من + +278 +00:19:03,900 --> 00:19:09,150 +حساب إيش؟ سلف إلى مذكورين، حساب السلف أو القروض أو + +279 +00:19:09,150 --> 00:19:12,030 +الحسابات التجارية مدينة، أي كان نوعها طبعا إلى حساب + +280 +00:19:12,030 --> 00:19:17,600 +الخزينة، الفوائد والعمولات، أحيانا بناخد مصروفات نقل + +281 +00:19:17,600 --> 00:19:21,380 +إذا كان البضاعة موجودة عند العميل في مخازنه + +282 +00:19:21,380 --> 00:19:24,000 +وما عطانيش مفتاح المخازن التابع، هو بيكون في مخازن + +283 +00:19:24,000 --> 00:19:27,360 +العميل نفسه، قال لي لأ، فضي مخازني خذوا مخازنك أنت + +284 +00:19:27,360 --> 00:19:31,080 +هتطر تعمل عملية نقل من مخازن العميل إلى مخازن + +285 +00:19:31,080 --> 00:19:33,620 +البنك، البنك هيدفع مخازنه، طبعا لو ما أداش مخازن + +286 +00:19:33,620 --> 00:19:38,500 +البنك هيتطر هيعمل هيستأجر مخازن، استئجار المخازن + +287 +00:19:38,500 --> 00:19:43,290 +هذه هيتطبط فعلها مصروفات نقل وتخزين أو رهين، لكن لو + +288 +00:19:43,290 --> 00:19:47,230 +بقت البضاعة في نفس مخزن العميل، لا داعي لعمل + +289 +00:19:47,230 --> 00:19:50,910 +المصروفات هذه، إذا تكبد البنك المصروفات، هنقول إلى + +290 +00:19:50,910 --> 00:19:54,650 +حساب مصروفات التخزين، مصروفات النقل، مصروفات الرهن، + +291 +00:19:54,650 --> 00:19:57,310 +يعني ما يدفع البنك من خليفة طرف الدائن كمصروفات، طب + +292 +00:19:57,310 --> 00:19:59,330 +ليه هنا أقول إنه مصروفات دائن؟ لأنه معروف أن + +293 +00:19:59,330 --> 00:20:04,550 +المصروفات أساسا مدينة، ليه؟ هنا استردادا لمصروفات + +294 +00:20:04,550 --> 00:20:08,410 +قام البنك بدفعها سابقا، أيه دفعها؟ هيحملها حساب + +295 +00:20:08,410 --> 00:20:11,890 +العميل، هيدفعها العميل، بالضبط، الآن سابقة لما البنك + +296 +00:20:11,890 --> 00:20:15,730 +نقل البضاعة من مخازي العميل لمخازي البنك، البنك + +297 +00:20:15,730 --> 00:20:18,790 +ما عندهوش مخازن، استأجر، أصبح دفع أجر لمين؟ لصاحب + +298 +00:20:18,790 --> 00:20:22,290 +المخازن، إيش كان قيد المحاسب إيه؟ من حساب مصروفات + +299 +00:20:22,290 --> 00:20:26,350 +إيجار إلى حساب الخزينة، هذا القيد عمله البنك سابقا + +300 +00:20:26,350 --> 00:20:29,650 +الآن بنسترد المصروفات دي، خليها في طرف الدين بعد ما + +301 +00:20:29,650 --> 00:20:36,650 +كانوا في طرف المدينة، فضل في سؤال؟ من عايز يسأل؟ + +302 +00:20:36,650 --> 00:20:37,730 +واضح؟ + +303 +00:20:41,610 --> 00:20:46,870 +عند التزديد نفس القيادة المحاسبة السابقة، سنقول من + +304 +00:20:46,870 --> 00:20:50,330 +حساب الخزينة إلى حساب السلاف أو حساب القروض أو + +305 +00:20:50,330 --> 00:20:56,630 +الحسابات الجارية المدينة، طب إذا تخلف العميل عن + +306 +00:20:56,630 --> 00:21:00,510 +السداد، يعني أخذنا منه ضمانات لكن في تاريخ + +307 +00:21:00,510 --> 00:21:04,210 +الاستحقاق رفض السداد أو فلس ما عندهوش مكانيه، هنضطر + +308 +00:21:04,210 --> 00:21:06,510 +نبيع إيش الضمانات؟ نفس القيادة السابقة اللي عملنا + +309 +00:21:06,510 --> 00:21:08,750 +في الحلقة السابقة، سنقول من حساب الخزينة إلى + +310 +00:21:08,750 --> 00:21:13,070 +الضمانات المبيعة، تخزينا مدينة لأنه قبضنا المبلغ + +311 +00:21:13,070 --> 00:21:16,930 +البيع، هذه ثمن البيع، طبعا تخزينا، إيش بتكون هنا قيمة + +312 +00:21:16,930 --> 00:21:23,670 +البيع إلى حساب الضمانات المبيعة، قيد وسيط، هو قيد + +313 +00:21:23,670 --> 00:21:27,130 +عبارة عن قيد وسيط بتم عمله، هذا القيد الوسيط يقفل + +314 +00:21:27,130 --> 00:21:32,410 +مباشرة عند إجراء التسويق، هنعمل التسويق الآن من + +315 +00:21:32,410 --> 00:21:34,850 +حساب الضمانات المبيعة، القيد اللي كان موجود هنا إيه + +316 +00:21:34,850 --> 00:21:38,820 +صار معاه هنا، اتلغى، ليه ما عملوه مش في قيد واحد؟ لأنه + +317 +00:21:38,820 --> 00:21:41,480 +في تفاطر زمنية بين القيد هذا والقيد الثاني، لو + +318 +00:21:41,480 --> 00:21:44,460 +انتموا في نفس اللحظة، ما فيش داعي نعمل قيدين، من + +319 +00:21:44,460 --> 00:21:47,840 +حساب الضمانات المبيعة إلى مذكورين، سلف أو قروض أو + +320 +00:21:47,840 --> 00:21:53,700 +كذا، وحساب العمولة، ثم إذا كان هناك مصروفات بسبب + +321 +00:21:53,700 --> 00:21:56,800 +عملية البيعة، يعني البنك لما أجى يبيع العقار، + +322 +00:21:56,800 --> 00:22:00,780 +البنك مش سمسار ولا يعرف إيه عقار، مش هو... مش تاجر + +323 +00:22:00,780 --> 00:22:04,760 +فهيضطر يكلف واحد يبيع العقار نيابة عنه، هذا الشخص + +324 +00:22:04,760 --> 00:22:07,380 +اللي بيبقى العقار و بده جهده و بده تعبه، هيضطر الـ + +325 +00:22:07,380 --> 00:22:10,380 +bank ياخد إيه؟ ياخد عمولة ويعطيها العمولة لمن؟ + +326 +00:22:10,380 --> 00:22:14,060 +للبيع أو يدفع مصروفات البيع لشخص معين، أو مثلا الشخص + +327 +00:22:14,060 --> 00:22:17,620 +المشتري قال لي لأ، انقل البضاعة لما خزني، هنقل البضاعة + +328 +00:22:17,620 --> 00:22:21,160 +وبتاعنا، هنتحمل مصروفات البيع، يعني إيش مصروفات بتتم + +329 +00:22:21,160 --> 00:22:24,740 +دفعها سابقا، لنقوم إيش نفصلها من حساب العميل؟ + +330 +00:22:30,340 --> 00:22:33,220 +ماذا نفعل علينا الآن؟ نلغي القيد النظامي الموجود + +331 +00:22:33,220 --> 00:22:36,480 +نلغي القيد النظامي اللي كان موجود سابقا لأنه تم + +332 +00:22:36,480 --> 00:22:40,580 +عملية البيع، ما ملاحظة أن عند إجراء التسوية هذا، ما + +333 +00:22:40,580 --> 00:22:44,280 +نغيبش عن بأننا لابد في هذه الحالة أي مبالغ بالزيد + +334 +00:22:44,280 --> 00:22:49,520 +من ثمن البيع هتسجل لصالح من؟ لصالح العميل، هذه + +335 +00:22:49,520 --> 00:22:52,360 +المبادئ اللي هنشتغلها كلها عبارة عن قيد واحد بس + +336 +00:22:52,360 --> 00:22:56,800 +مع اختلاف المسميات، فالآن كده خلينا إيش نبدأ نحل + +337 +00:22:56,800 --> 00:22:58,980 +التمرين اللي موجود مع بعض ونساعدكم في حد التمرين + +338 +00:22:58,980 --> 00:23:06,200 +فتحولوا لأن صفحة صفحة + +339 +00:23:06,200 --> 00:23:15,560 +174 هنحل + +340 +00:23:15,560 --> 00:23:22,160 +السؤال 5 و6 و7، يلا كده مين بيشعر في نفسه الكفاءة + +341 +00:23:22,160 --> 00:23:28,430 +نعم، الحلقة من الخمسة وستة وسبعة، مين كده عايز + +342 +00:23:28,430 --> 00:23:40,050 +يتحرك معانا، اتفضلي، السؤال سهل، سهل جدا عنس + +343 +00:23:40,050 --> 00:23:44,730 +... + +344 +00:23:44,730 --> 00:23:48,410 +مون ورا حدا، وين؟ مش هايسة معاك يا ناس + +345 +00:24:02,630 --> 00:24:16,350 +ما كنت أتمنى أقرأ السؤال علينا نشوفه، طبعا + +346 +00:24:16,350 --> 00:24:22,390 +هو من ناحية العملية، احنا هنفترض أن ما فيش حاجة + +347 +00:24:22,390 --> 00:24:25,830 +بتكون بدون ضمانات، لكن بناخد المثال أساس أن لو فرن + +348 +00:24:25,830 --> 00:24:29,750 +صارت حالة من الحالات أنه بدون إيش؟ بدون ضمانات، هنعمل + +349 +00:24:29,750 --> 00:24:35,540 +في الأول حاجة إيه؟ القيد منح السلف من حساب القروض + +350 +00:24:35,540 --> 00:24:43,700 +والسلف إلى مذكورين، يعني قيامكم الآن ومشاركتكم معنا + +351 +00:24:43,700 --> 00:24:46,120 +في حل هذا اللي عملنا بصراحة أبسط أنواع القيود + +352 +00:24:46,120 --> 00:24:49,540 +المحاسبية في هذا القسم زي قسم الودائع، بعتبر القسم + +353 +00:24:49,540 --> 00:24:53,120 +الودائع أكثر قسم موجود وقسم القروض والتسليف أكثر قسم + +354 +00:24:53,120 --> 00:24:57,500 +موجود، ولكن القيود المحاسبية سهلة للغاية، قسم + +355 +00:24:57,500 --> 00:25:02,380 +الكمبيوترات قسم خطير وعملته قليل شوية، لكن قيودته + +356 +00:25:02,380 --> 00:25:06,140 +صعبة، من حساب القيود الصحيفة إلى حساب العمولة والفوائد + +357 +00:25:06,140 --> 00:25:12,960 +أربع + +358 +00:25:12,960 --> 00:25:18,620 +وخمسين، أربع وأربعين وخمسماية، مظبوط، طيب، نقطة اللي + +359 +00:25:18,620 --> 00:25:24,600 +بعدها نقطة راح أحل بقى كمان، هذا ألف بقى بلق مجموعة + +360 +00:25:24,600 --> 00:25:25,540 +قروض وسولة في المملكة + +361 +00:25:30,850 --> 00:25:35,310 +نفس القيادة المحاسبة تقريبا + +362 +00:25:35,310 --> 00:25:49,550 +أنا + +363 +00:25:49,550 --> 00:25:52,130 +بدأ، فضل، دائما نكتب الخزينة قبل كل حاجة، ليه؟ لأن + +364 +00:25:52,130 --> 00:25:56,170 +الخزينة هي الأساس في عملية منح القرض، مش مشكلة، مش + +365 +00:25:56,170 --> 00:26:02,660 +خطأ يعني، قد إيش المبلغ هو؟ ستين ألف... هذا ستمية... + +366 +00:26:02,660 --> 00:26:06,640 +ستمية... ستمية... ستمية... ستمية... ستمية... ستمية + +367 +00:26:06,640 --> 00:26:08,280 +... ستمية... ستمية... ستمية... ستمية... ستمية... + +368 +00:26:08,280 --> 00:26:14,580 +ستمية... ستمية... ستمية... ستمية... ستمية... ستمية + +369 +00:26:14,580 --> 00:26:17,680 +... ستمية... ستمية... ستمية... ستمية... ستمية... + +370 +00:26:17,680 --> 00:26:17,700 +... ستمية... ستمية... ستمية... ستمية... ستمية... + +371 +00:26:17,700 --> 00:26:17,780 +ستمية... ستمية... ستمية... ستمية... ستمية... ستمية + +372 +00:26:17,780 --> 00:26:18,960 +... ستمية... + +373 +00:26:25,540 --> 00:26:28,660 +ماشي، أمي أعطيك العافية، اكتبي لي اسمك في ورقة و + +374 +00:26:28,660 --> 00:26:35,200 +اكتبي لي إياها قصة، ماشي، اه، مين عايزين يشاركنا؟ شكلك عايز + +375 +00:26:35,200 --> 00:26:42,140 +تطلع ورايا؟ اه + +376 +00:26:42,140 --> 00:26:47,140 +يا سماح اه ايش رأيكم؟ تعالي تطلعي تطلعي تتّكي على + +377 +00:26:47,140 --> 00:26:55,480 +العالم سهل اه تطلعي؟ يلا بنساعد .. بنساعد الكل رب + +378 +00:26:55,480 --> 00:27:06,620 +العالمين اقرأ السؤال طيب جيم بلغ مجموع القروض و + +379 +00:27:06,620 --> 00:27:11,960 +الصرف الممنوحة بضمان أوراق مالية 30 + +380 +00:27:11,960 --> 00:27:15,240 +ألف دينار و كانت القيمة الإسمية لهذه الأوراق 40 + +381 +00:27:15,240 --> 00:27:17,940 +ألف دينار ايش الفرق الآن بين القيمة الإسمية و بين + +382 +00:27:17,940 --> 00:27:21,600 +.. احنا اتفقنا سابقا لما شرحنا القسم أنه في حاجة + +383 +00:27:21,600 --> 00:27:26,280 +اسمها القيمة + +384 +00:27:26,280 --> 00:27:30,740 +التسليفية للضمان ماريش خاين أشرح النقطة دي بس هنا + +385 +00:27:30,740 --> 00:27:35,040 +مثلا نفترض أنتم البنك و أنا العميل طلبت منكم + +386 +00:27:35,040 --> 00:27:38,420 +سلفة مثلا قول 100 ألف دينار قيمة السلفة المطلوبة + +387 +00:27:38,420 --> 00:27:44,160 +هذه السلفة يطرح هل أنتم كبنك تقولوا أعطيني ضمان + +388 +00:27:44,160 --> 00:27:47,280 +بقيمة السلفة ولا أكثر من قيمة السلفة المنطق ايش + +389 +00:27:47,280 --> 00:27:50,890 +بقول بقيمة السلفة أكثر أنا أفضل أقبل أنت منكم سلفة + +390 +00:27:50,890 --> 00:27:54,850 +100000 بتطلبوني بضمان أكثر من 100000 ولا أقل ولا + +391 +00:27:54,850 --> 00:28:00,170 +أكثر دائما أكثر دائما بكون الضمانات أكبر من قيم + +392 +00:28:00,170 --> 00:28:05,050 +السلفة يعني هذه السلفة أصبح الضمانات تكون ايه أكبر + +393 +00:28:05,050 --> 00:28:11,630 +أضف مثلا أقول مثلا 120000 يعني + +394 +00:28:11,630 --> 00:28:14,530 +دائما الضمانات أكثر من قيم السلفة طب ليش ايش + +395 +00:28:14,530 --> 00:28:21,030 +السبب؟ مين بدر يجاوب؟ اه ماذا تغير؟ قيمتها ماذا؟ + +396 +00:28:21,030 --> 00:28:26,530 +تتقلب قيمة الضمانات ممكن تتقلب، ممكن تصير هبوط، + +397 +00:28:26,530 --> 00:28:30,170 +وبالتالي، لو أعطيتهم سلفة مائة ألف، ممكن تقدّم لكم + +398 +00:28:30,170 --> 00:28:34,060 +ضمان مائة ألف أفرض صار انهيار في أسعار العقارات، + +399 +00:28:34,060 --> 00:28:36,980 +انهيار في أسعار الأسهم، زي ما صار انهيارات كثيرة، + +400 +00:28:36,980 --> 00:28:40,520 +أصبح الضمان اللي موجود، حيكون خطير، أقل من قيمة + +401 +00:28:40,520 --> 00:28:44,120 +السلفة، هنا فيه مشكلة فالبنك بيغطي حاله كيف؟ + +402 +00:28:44,120 --> 00:28:48,300 +بيحاول دائما يعطي ضمانات، ياخد ضمانات أكثر من قيم + +403 +00:28:48,300 --> 00:28:51,280 +السلفة، يعطي السلفة يعني ايش؟ أقل من الضمانات، يعني + +404 +00:28:51,280 --> 00:28:55,280 +خلّنا نتكلم السلفة أقل من الضمان، السلفة أقل من + +405 +00:28:55,280 --> 00:28:59,910 +الضمان طب طول أقلب كام يعني؟ اللي هو نسبة مقوية؟ + +406 +00:28:59,910 --> 00:29:02,930 +خلّيني أتكلم عن نسبة مقوية يعني لو كان واحد قضى بان + +407 +00:29:02,930 --> 00:29:12,110 +ضمان مثلا عقارات كام نسبة السلفة نعطيه منها؟ واحد + +408 +00:29:12,110 --> 00:29:14,490 +يقول ستين، سبعين، ثمانين مثلا خلّيني أفترض أقول + +409 +00:29:14,490 --> 00:29:18,790 +ثمانين في المئة ثمانين في المئة ما أعيش من قيمة + +410 +00:29:18,790 --> 00:29:21,590 +العقار يعني لو جاب لي عقار مثلا قيمته 200 ألف بقوله + +411 +00:29:21,590 --> 00:29:25,210 +الحد الأقصى اللي ممكن أعطيك سلفة ثمانين لو قالي + +412 +00:29:25,210 --> 00:29:29,410 +واحد ثمانين أقول ما فيش ليش؟ لأنه بعمل 20% هي + +413 +00:29:29,410 --> 00:29:33,970 +لمعالجة التقلبات التي قد تحدث في أسعار العقارات + +414 +00:29:33,970 --> 00:29:39,810 +طيب قدامي أوراق مالية أوراق مالية عرضة أيضا + +415 +00:29:39,810 --> 00:29:42,770 +للتقلبات في أسعارها ولا لا؟ عرضة للتقلبات كام يا + +416 +00:29:42,770 --> 00:29:46,430 +ترى؟ تقلبات هل في تقلبات حد؟ ايش مستوى السوق اللي + +417 +00:29:46,430 --> 00:29:49,230 +موجود؟ ايش مستوى العالم؟ ايش اقتصاد؟ أقول مثلا + +418 +00:29:49,230 --> 00:29:53,430 +بعطيك 70% يعني عقارات أثبت من أوراق المالية إلى حد + +419 +00:29:53,430 --> 00:29:53,590 +ما + +420 +00:29:56,510 --> 00:30:02,430 +فرضا أوراق تجارية، أوراق تجارية خطيرة، لأن أوراق + +421 +00:30:02,430 --> 00:30:07,150 +تجاريّة مرتبطة بايش؟ بسعر الفائدة، وسعر الفائدة + +422 +00:30:07,150 --> 00:30:14,220 +دائما متذبذب، ومرتبط بالمدة ومرتبط بالقيمة لأنه مش + +423 +00:30:14,220 --> 00:30:16,400 +هنطلع نبيع أوراق تجارية، يعني كانوا بيقسموا أوراق + +424 +00:30:16,400 --> 00:30:19,600 +تجاريّة، ايش عناصر بتأثر في الخصم، اتفقنا احنا، ايش + +425 +00:30:19,600 --> 00:30:23,740 +عبارة عن قيمة الورقة، مدة الورقة من تاريخ الخصم + +426 +00:30:23,740 --> 00:30:26,700 +إلى تاريخ الاستحقاق، ثم معدل الفائدة الموجود أو + +427 +00:30:26,700 --> 00:30:29,920 +معدل الخصم، معدل الفائدة ده متقلب، أصبح وقولك 60% + +428 +00:30:29,920 --> 00:30:35,940 +أصبح القاعدة العامة دائما أنه في حالة منح الضمانات + +429 +00:30:35,940 --> 00:30:41,050 +عند منح السلفة بضمان يجب أن تكون هذه السلفة + +430 +00:30:41,050 --> 00:30:46,430 +بنسبة معينة من قيمة الضمان كحد أقصى يعني أقصاها 80 + +431 +00:30:46,430 --> 00:30:48,930 +أقصاها 70 أقصى دي هي طور السؤال إذ مندكم هنا + +432 +00:30:48,930 --> 00:30:53,090 +السؤال وجهي من هو الذي يحدد هذه النسبة الذي يقوم + +433 +00:30:53,090 --> 00:30:58,890 +بتحديد هذه النسبة مين هو البنك المركزي ليش البنك + +434 +00:30:58,890 --> 00:31:02,330 +المركزي يحدد هذه النسبة لأن البنك المركزي معنى + +435 +00:31:02,330 --> 00:31:08,240 +بالمحافظة على أصول البنوك أيّ يوم بنك معين أعطى + +436 +00:31:08,240 --> 00:31:12,260 +السلفة لشخص والضمانات انهارت ايش حصل في البنك؟ + +437 +00:31:12,260 --> 00:31:15,640 +حيضطر البنك اتعرض إلى مشكلة و أزمة السيولة حصل عنده + +438 +00:31:15,640 --> 00:31:18,620 +مشكلة مالية ممكن تسحب إلى البنوك الثانية وبالتالي + +439 +00:31:18,620 --> 00:31:21,480 +بس كون دخلنا في مشكلة كان سببها اللي هو البنك + +440 +00:31:21,480 --> 00:31:24,280 +ما تغيرش بالتعليمات لهذا السبب يقوم البنك المركزي + +441 +00:31:24,280 --> 00:31:30,000 +عادة بإصدار تعميم بيرسله للبنوك يا بنوك القيمة + +442 +00:31:30,000 --> 00:31:33,260 +التسليفية بقوله القيمة التسليفية لكل ضمان هي + +443 +00:31:33,260 --> 00:31:38,660 +كالتالي العقارات كذا، أوراق مالية كذا، أوراق تجارية + +444 +00:31:38,660 --> 00:31:41,280 +كذا، يعني هذا يسمى القيمة التسليفية يعني ايش مع + +445 +00:31:41,280 --> 00:31:44,280 +القيمة التسليفية؟ يعني الحد الأقصى المسموح به ايش + +446 +00:31:44,280 --> 00:31:48,740 +بمنح السلفة هذا القيمة التسليفية طبعا مهمة جدا + +447 +00:31:48,740 --> 00:31:52,780 +مراعتها لأنها تؤدي إلى المحافظة على أصول البنوك + +448 +00:31:52,780 --> 00:31:56,360 +البنك المركزي مهتم بمتابعة هذا الأمر ويقوم بشكل + +449 +00:31:56,360 --> 00:32:01,020 +دوري كل ستة أشهر أو كل سنة وجد أن القيمة التسليفية + +450 +00:32:01,020 --> 00:32:05,010 +هذه السنة هذه مطابقة للسنة اللي بعدها ممكن يغير ممكن + +451 +00:32:05,010 --> 00:32:08,250 +يزيد و ممكن ينقص فيضاء ايش الأحوال والحالة + +452 +00:32:08,250 --> 00:32:10,970 +الاقتصادية السائدة في البيئة المحلية والبيئة يا ش + +453 +00:32:10,970 --> 00:32:14,490 +الدولية لأن أي تأثير في البيئة الدولية ممكن يعكس + +454 +00:32:14,490 --> 00:32:20,770 +على البيئة المحلية طيب الآن القيمة الاسمية كام يا + +455 +00:32:20,770 --> 00:32:25,150 +سماح تعالي القيمة الاسمية كانت 40 ألف دينار + +456 +00:32:25,150 --> 00:32:29,630 +القيمة الاسمية يعني قيمة الضمان نفسه + +457 +00:32:33,820 --> 00:32:37,700 +القيمة التسليفية لقيمة الضمان المقدم كان قيمته 40 + +458 +00:32:37,700 --> 00:32:43,200 +ألف دينار السلفة منوحة 30 ألف سنعمل قيد نظامي + +459 +00:32:43,200 --> 00:32:54,720 +بالقيمة من حساب أوراق مالية ضمان سلف من حساب أوراق + +460 +00:32:54,720 --> 00:32:59,100 +مالية ضمان سلف إلى حساب مودعي أوراق مالية ضمان سلف + +461 +00:33:09,000 --> 00:33:10,920 +هذا القيمة اللي مظهر بالقيمة الاسمية اللي هي 40 + +462 +00:33:10,920 --> 00:33:14,900 +ألف ايش معناه قيمة اسمية يعني القيمة اللي موجودة + +463 +00:33:14,900 --> 00:33:19,700 +على وجه الورقة قيمتها كذا سموها قيمة اسمية مش قيمة + +464 +00:33:19,700 --> 00:33:21,800 +السوقية القيمة السوقية يعني بقى كم تبيع و تشتري + +465 +00:33:21,800 --> 00:33:26,960 +هذه الورقة ده اعمل قيمة السلفة في الأول من حساب + +466 +00:33:26,960 --> 00:33:31,880 +السلف أو القروض من حساب القروض والسلف إلى مذكرين + +467 +00:33:31,880 --> 00:33:36,260 +من حساب القروض والسلف إلى مذكرين + +468 +00:33:39,270 --> 00:33:46,250 +الخزينة والفائدة والعمولة قيمة + +469 +00:33:46,250 --> 00:33:51,010 +القروض و الصرف في كام تلاتين ألف تلاتين ألف + +470 +00:33:51,010 --> 00:33:54,110 +القروض أيوة تلاتين ألف أيوة عندك تلاتين ألف + +471 +00:33:54,110 --> 00:33:58,690 +الفائدة كانت كام عشرة في المئة عن التلاتة ألف + +472 +00:33:58,690 --> 00:34:03,670 +فائدة تلاتة ألف والعمولة تلاتمية الخزينة الآن + +473 +00:34:03,670 --> 00:34:08,370 +سنقول ستة وعشرين ألف وسبعمية ستة وعشرين ألف و + +474 +00:34:08,370 --> 00:34:15,000 +سبعمية هذا قيد منح السلفة لأننا ننتظر الخطوة التالية + +475 +00:34:15,000 --> 00:34:18,460 +ايش بيحدث في هذه السلفة يا ما بيتم التجديد يا بيتم + +476 +00:34:18,460 --> 00:34:25,340 +عدم التجديد ايش السؤال اللي عندنا هنا سدد منها جزء + +477 +00:34:25,340 --> 00:34:30,240 +عند حلول أجل 25000 قرص هنعمل قيد في الحالة هذه من + +478 +00:34:30,240 --> 00:34:34,460 +حساب حساب + +479 +00:34:34,460 --> 00:34:37,560 +الخزينة إلى حساب السلف أو القروض + +480 +00:34:45,240 --> 00:34:49,340 +بقيمة ال 25 طب والباقي لسه ما تجاش تاريخ استحقاقه + +481 +00:34:49,340 --> 00:34:51,500 +ممكن أو فيه مشكلة يعني معينة احنا ما فيهش عليها + +482 +00:34:51,500 --> 00:34:55,600 +الأسئلة ايه اللي بيظل عندي لساني أو عايزين ننسى ايش + +483 +00:34:55,600 --> 00:35:01,080 +القيد النظامي نلغي القيد النظامي بنفس القيمة + +484 +00:35:01,080 --> 00:35:08,700 +المسددّة ال 25 ألف اللي + +485 +00:35:08,700 --> 00:35:12,900 +أنا القيد النظامي ايش رصيده كان 40 مش كده ولا لا + +486 +00:35:14,320 --> 00:35:16,820 +والغرب 25 أضف رصيده القيد النظامي اللي بقى دلوقتي + +487 +00:35:16,820 --> 00:35:22,160 +15 هذا رصيد القيد النظامي قيمته 15 يقابل سلف و + +488 +00:35:22,160 --> 00:35:26,900 +قروض لم تسدد قيمته كام؟ 5 مش كده ولا لا؟ لو سددنا + +489 +00:35:26,900 --> 00:35:31,540 +25 و كنا عطينا عشرة و تلاتين معانا مش معانا بقى + +490 +00:35:31,540 --> 00:35:36,400 +خمسة يعني خمسة عبارة عن ايه؟ عن قيمة السلفة ورصيد + +491 +00:35:36,400 --> 00:35:40,390 +السلفة يقابل قيد النظام بقدر ايه؟ 15 من حساب + +492 +00:35:40,390 --> 00:35:42,470 +القيادة المظلمة اكس القيادة المظلمة اللي عندك هداك + +493 +00:35:42,470 --> 00:35:51,990 +من حساب المتعين فوق المتعين تفضل + +494 +00:35:51,990 --> 00:36:06,830 +خمسة + +495 +00:36:06,830 --> 00:36:11,820 +وعشرين بالقيمة المسددة ما ننساش بالقيمة المسددة ايش + +496 +00:36:11,820 --> 00:36:15,260 +بتم تزيده بالقدر اللي هي تم تزيده بل هو نفس القدر + +497 +00:36:15,260 --> 00:36:18,740 +اللي بتتم عملية ايش إلغاء القيادة النظامية ماشي + +498 +00:36:18,740 --> 00:36:25,180 +يعطيك العفو طيب + +499 +00:36:25,180 --> 00:36:31,460 +قلت لها تطلع مالها استعد + +500 +00:36:31,460 --> 00:36:32,540 +انت على السؤال اللي بعدك ماشي + +501 +00:36:38,880 --> 00:36:42,040 +ده ال .. استنى شوية، أديها مسح، امسح، اتوكل + +502 +00:36:42,040 --> 00:36:53,080 +أديها شوية، امسح قراينا + +503 +00:36:53,080 --> 00:36:56,400 +السؤال الرقم الثالث؟ كان في قيمة اسمية الأوراق + +504 +00:36:56,400 --> 00:36:59,740 +المالية المتقدمة للجمال السلف وتحويل المجتمع 100 + +505 +00:36:59,740 --> 00:37:00,060 +ألف + +506 +00:37:13,870 --> 00:37:16,650 +خلوا بالكوا هنا لما قالك عن عمولة البيع اتكلم فيها + +507 +00:37:16,650 --> 00:37:21,330 +بعد البيع آه آه وبالتالي هتتم تسوية هنا بعد البيع + +508 +00:37:21,330 --> 00:37:26,010 +أول حاجة هنعمل قيد نظامي به قاعدة العامة هنعمل قيد + +509 +00:37:26,010 --> 00:37:30,390 +نظامي بقيمة العقارات أو إيه الأوراق المالية + +510 +00:37:30,390 --> 00:37:35,090 +المستلمة كضمانة مش قبل المبيعة ضمانات أو ضمانات آه + +511 +00:37:35,090 --> 00:37:38,170 +آه طبعا اعمل قيد نظامي حساب أوراق مالية بالظبط + +512 +00:37:38,170 --> 00:37:48,510 +بالظبط بالظبط من حساب أوراق مالية ضمان سلف من حساب + +513 +00:37:48,510 --> 00:37:52,410 +أوراق مالية ضمان سلف إلى حساب مدين أوراق مالية + +514 +00:37:52,410 --> 00:37:53,370 +ضمان سلف + +515 +00:38:06,440 --> 00:38:12,880 +الحساب المدين ورقمه بقيمة اسمية 100 ألف متلاحظوا + +516 +00:38:12,880 --> 00:38:18,060 +الآن منح العميل هذه السلفة هل 100 ألف ولا أقل أقل + +517 +00:38:18,060 --> 00:38:22,540 +لأن قيمة السلفة أقل من قيمة الضمان يعني قيمة + +518 +00:38:22,540 --> 00:38:27,350 +تسليفية القاعدة العامة أقل من قيمة الضمان قيد منح + +519 +00:38:27,350 --> 00:38:31,390 +السلفة من + +520 +00:38:31,390 --> 00:38:36,010 +حساب + +521 +00:38:36,010 --> 00:38:44,070 +السلف إلى مذكورين قيد التقليد المعروف هذا قيد + +522 +00:38:44,070 --> 00:38:50,550 +النظام وقيد السلف إلى مذكورين حساب الخزينة أو + +523 +00:38:50,550 --> 00:38:54,730 +الحسابات الجارية وحساب الفائدة والعمولة + +524 +00:39:01,860 --> 00:39:08,600 +قدر إيش قيمة السلفة؟ سبعين ألف الفائدة + +525 +00:39:08,600 --> 00:39:12,600 +.. أحط الفائدة في الأول سبعة ألف والعمولة سبعمائة + +526 +00:39:12,600 --> 00:39:15,740 +هتبتلع + +527 +00:39:15,740 --> 00:39:20,000 +عندي اثنين وستون ألف وثلاثمائة مش كده؟ اثنين و + +528 +00:39:20,000 --> 00:39:23,360 +ستون ألف وثلاثمائة هذا قيمة الخزينة ممكن بدل + +529 +00:39:23,360 --> 00:39:27,420 +الخزينة هنا نقول إيش كمان؟ الحسابات الجارية الدائن + +530 +00:39:27,420 --> 00:39:30,480 +أو بلا شك من الدائن معروف أنه دائن طبعتها وممكن + +531 +00:39:30,480 --> 00:39:33,640 +عند الصلفة نقول الحسابات جارية إيش هنا هنقول مدينة + +532 +00:39:33,640 --> 00:39:36,280 +لازم نقولها بالنص مدينة يعني ممكن الصلفة نقولها أو + +533 +00:39:36,280 --> 00:39:44,220 +الحسابات الجارية المدينة يعني + +534 +00:39:44,220 --> 00:39:46,180 +حساب الجارية المدينة زي ما أنتم عارفين زي حكاية + +535 +00:39:46,180 --> 00:39:50,480 +صلفة بس تحتها مسمى حساب جاري مدينة الآن عشان نعمل + +536 +00:39:50,480 --> 00:39:51,780 +.. شوف الخطوة التالية إيش صار هنا + +537 +00:39:54,650 --> 00:39:57,830 +رفض المدين دفع القيمة راح الـ bank باع عيش وباع + +538 +00:39:57,830 --> 00:40:01,470 +الأوراق المالية باعها بكام؟ ثمانين هنعمل قيد البيع + +539 +00:40:01,470 --> 00:40:05,970 +نفسه بالظبط من حساب الخزينة إلى حساب أوراق مالية + +540 +00:40:05,970 --> 00:40:09,930 +مبيعة أو ضمانات مبيعة نفس المعنى ما فيش مشكلة من + +541 +00:40:09,930 --> 00:40:13,610 +حساب الخزينة إلى حساب ضمانات أوراق مالية مبيعة أو + +542 +00:40:13,610 --> 00:40:17,350 +أوراق مالية مبيعة ما فيش مشكلة نفس القيد مالية + +543 +00:40:17,350 --> 00:40:21,450 +مبيعة بقيمة + +544 +00:40:21,450 --> 00:40:22,030 +ثمانين ألف + +545 +00:40:32,190 --> 00:40:37,830 +تم تسوية السلفة هنا + +546 +00:40:37,830 --> 00:40:42,090 +لما قالك عمولة البيع 200 دينار يعني البنك لما باع + +547 +00:40:42,090 --> 00:40:44,890 +الضمانات دي دفع 200 دي دينار العمولة يطلع إيش قيد + +548 +00:40:44,890 --> 00:40:48,990 +المحاسب اللي كان بالظبط بس مش حاجة إنك تبحثناها + +549 +00:40:48,990 --> 00:40:52,390 +ما لاش علاقة بيه هو دفع البنك ما لاش علاقة بيه لكن + +550 +00:40:52,390 --> 00:40:55,770 +إيش بيسترجعها من العميل نفسه بالظبط ممتاز هنحملها + +551 +00:40:55,770 --> 00:40:58,810 +إيه في طرف الدين هنقول من حساب أوراق مالية مباعة + +552 +00:41:01,620 --> 00:41:12,580 +من حساب أوراق مالية مباعة إلى مذكورين حساب + +553 +00:41:12,580 --> 00:41:20,580 +السلف كام؟ رصيد السلف سبعين ألف بالظبط حط أوراق + +554 +00:41:20,580 --> 00:41:23,960 +مالية مباعة ثمانين ألف بالظبط بقى عندي مائة هناخد + +555 +00:41:23,960 --> 00:41:30,000 +منها 200 دينار نسترد 200 دينار عمولة البيع عمولة + +556 +00:41:30,000 --> 00:41:36,940 +البيع والباقي لمن نعطيه 9800 + +557 +00:41:36,940 --> 00:41:43,160 +دينار حساب الخزينة أو الحسابات التجارية أو الخزينة + +558 +00:41:43,160 --> 00:41:49,140 +أنا + +559 +00:41:49,140 --> 00:41:56,180 +الآن بدي ألغي + +560 +00:41:56,180 --> 00:41:59,760 +القيد النظامي بالكامل ولا بالسبعين بالكامل لأن + +561 +00:41:59,760 --> 00:42:04,730 +انتهت المشكلة لأ، امسحيها، امسحيها كلها، لأ، ال + +562 +00:42:04,730 --> 00:42:08,690 +جزئها، بس التحت على القلب، أيوة، بس جزئها التحت، + +563 +00:42:08,690 --> 00:42:13,350 +أيوة هنلغي القيد النظامي لأن انتهت عملية .. نعم؟ + +564 +00:42:13,350 --> 00:42:17,930 +قبل المائة ألف، صحيح ليش + +565 +00:42:17,930 --> 00:42:20,270 +هنلغي القيد النظامي بالكامل؟ لأن انتهت المشكلة، + +566 +00:42:20,270 --> 00:42:21,130 +يعني كلها ضمنت + +567 +00:42:34,370 --> 00:42:37,750 +ما هو اللي تم تسوية تضاعفه بيعنا .. استردنا كل + +568 +00:42:37,750 --> 00:42:40,610 +السلفة احنا كبنك .. أنتم كبنك السلفة الـ 8000 + +569 +00:42:40,610 --> 00:42:44,070 +فقط توعب الكامل أصبح إيش مبرر وجود قيد نظامي؟ لكن + +570 +00:42:44,070 --> 00:42:47,330 +لو ظال جزء من السلفة بدون استرداد هنلغي بقيمة + +571 +00:42:47,330 --> 00:42:53,150 +المسترد فقط وحد المشكلة وين؟ + +572 +00:42:53,150 --> 00:42:58,390 +أعطيك العافية الآن هنتبع القيد اللي تمت القيد + +573 +00:42:58,390 --> 00:43:02,070 +الأول عبارة عن قيد نظامي بالقيمة الاسمية للأوراق + +574 +00:43:02,070 --> 00:43:05,400 +المالية يعني إيش قيمتها الموجودة على وجه الورقة + +575 +00:43:05,400 --> 00:43:08,220 +قيمتها كذا حسب ما مكتوب على الورقة قيمتها كذا + +576 +00:43:08,220 --> 00:43:11,440 +القيد الثاني هو عبارة عن قيد منح السلفة والكل + +577 +00:43:11,440 --> 00:43:15,560 +عرفناها القيد الثالث هو قيد بيع الأوراق المالية في + +578 +00:43:15,560 --> 00:43:18,760 +السوق المالي أو من الخزينة إلى حساب أوراق مالية + +579 +00:43:18,760 --> 00:43:23,830 +مباعة القيد الرابع عبارة عن تسوية للقيد + +580 +00:43:23,830 --> 00:43:27,870 +الثالث فكانت الأوراق المالية في الطرف المدين دائمًا + +581 +00:43:27,870 --> 00:43:31,990 +أصبحت الآن في الطرف الدائن بالبعض وسكرنا حساب + +582 +00:43:31,990 --> 00:43:34,850 +السلفة في السبعين ألف أخذنا عمولة استردادنا + +583 +00:43:34,850 --> 00:43:38,470 +للمصروفات اللي دفعناها ثم إيه قلنا حساب الحسابات + +584 +00:43:38,470 --> 00:43:42,630 +التجارية للعميل أو لو الحساب إيش الخزينة إذا كان + +585 +00:43:42,630 --> 00:43:46,270 +عايز ندفع للعميل الخزينة مباشرة إذا كان حساب جاري هذا + +586 +00:43:46,270 --> 00:43:48,630 +الشخص ما يقول لي حساب الجاري ما لوش حساب جاري هنقول له + +587 +00:43:48,630 --> 00:43:53,210 +حساب إيش؟ حساب الخزينة الآن باجعل قيد النظام ألغي + +588 +00:43:53,210 --> 00:43:57,250 +بالكامل ليه؟ لسبب واحد لأنه أنا كبنك استرددت + +589 +00:43:57,250 --> 00:44:01,210 +السلفة بالكامل لكن لو ما استرددت السلفة بالكامل + +590 +00:44:01,210 --> 00:44:07,930 +هلغي القيد النظامي بإيش؟ بجزء المسترد فقط تفضلي + +591 +00:44:07,930 --> 00:44:09,470 +عايزة تطلعي؟ بس قلت لنا مانش + +592 +00:44:18,890 --> 00:44:27,490 +إن شاء الله تعالى هنا لما + +593 +00:44:27,490 --> 00:44:30,770 +تخلص بتبقى هنا تحت ماشي السادس منح البنك قرض بضمان + +594 +00:44:30,770 --> 00:44:33,190 +عقار منح البنك قرض بضمان عقار خليني آخذ السؤال + +595 +00:44:33,190 --> 00:44:37,050 +كويس قيمة البنك ستين ألف دينار وكان قيمة القرض + +596 +00:44:37,050 --> 00:44:40,110 +أربعين ألف دينار وتم تثبيت القرض الممنوح من حصة + +597 +00:44:40,110 --> 00:44:44,070 +البيع البلد خمسين دينار علمًا بأن عمولة البنك مائة + +598 +00:44:44,070 --> 00:44:47,370 +دينار ومصروفات البيع مائتين دينار السؤال الرقم السادس + +599 +00:44:47,370 --> 00:44:50,930 +واضح يا بنات أن هذا عبارة عن إيه؟ عبارة عن أن + +600 +00:44:50,930 --> 00:44:54,790 +الجزء الثاني، أن البنك أثبت القيود أول مرة، قيد + +601 +00:44:54,790 --> 00:44:57,950 +النظام وأثبت القيد اللي هو منح السلفة، ليه؟ + +602 +00:44:57,950 --> 00:45:01,290 +لأنه ما ذكرش لا الفائدة ولا العمولة، لو دققنا في + +603 +00:45:01,290 --> 00:45:03,770 +السؤال، هل هو مش مذكور لا الفائدة ولا العمولة، ليه؟ + +604 +00:45:03,770 --> 00:45:06,410 +لأن القيودات تعاملت سابقًا، وبالتالي القيد الأول + +605 +00:45:06,410 --> 00:45:13,780 +هذا، يعني القيد الأول هذا لغاية هنا فرضًا يعني هذا + +606 +00:45:13,780 --> 00:45:16,880 +القيد اتعمل والثاني اتعمل ده داعي اللي عمله لكن + +607 +00:45:16,880 --> 00:45:19,880 +عايزيني نعمله ونعمله بس مش هانا نشوفه بس يعني مش + +608 +00:45:19,880 --> 00:45:23,460 +أكتر القيد الأول والثاني معمول دليل على أنه في + +609 +00:45:23,460 --> 00:45:25,960 +الشرح بقولك إيه؟ أنه أساسًا لا جاب لك قال لك كام + +610 +00:45:25,960 --> 00:45:28,080 +العمولة ولا كام الفائدة طبعًا العمولة ولا الفائدة + +611 +00:45:28,080 --> 00:45:30,880 +كيف نعرف احنا هذا يفهم إن القيد الأول أو القيد الثاني + +612 +00:45:30,880 --> 00:45:34,020 +تم عمله سابقًا الآن بتكلم عن جزئية ثانية من السؤال + +613 +00:45:34,020 --> 00:45:41,920 +اللي عملت إيه؟ عملت على تحصيل الضمانات التسوية + +614 +00:45:44,630 --> 00:45:47,890 +لأ ليش صاحب .. التسوية .. هم عملت تسوية .. آه من + +615 +00:45:47,890 --> 00:45:55,330 +حساب الخزينة إلى حساب .. من حساب الخزينة إلى حساب + +616 +00:45:55,330 --> 00:45:59,090 +عقارات مبيعة .. بالظبط من حساب الخزينة إلى حساب + +617 +00:45:59,090 --> 00:46:01,810 +عقارات مبيعة يعني كأننا بنبدأ من النقطة الثالثة مش + +618 +00:46:01,810 --> 00:46:05,750 +من نقطة الأولى والثانية .. واضحة؟ من حساب الخزينة + +619 +00:46:05,750 --> 00:46:11,830 +إلى حساب عقارات مبيعة .. كم حصلت البيعة؟ خمسين ألف + +620 +00:46:18,570 --> 00:46:23,870 +ماذا سنفعل الآن؟ سنسوي قيمة السلفة من قيمة العقار + +621 +00:46:23,870 --> 00:46:30,850 +المباعة سنقول من حساب عقارات مباعة إلى مذكورين + +622 +00:46:30,850 --> 00:46:33,990 +سنذكر + +623 +00:46:33,990 --> 00:46:45,150 +السلفة في الأول بالعمولة حساب السلف حساب السلف + +624 +00:46:45,150 --> 00:46:47,870 +والعمولة + +625 +00:46:49,640 --> 00:46:54,440 +ومصروفات البيع السلفة والعمولة هذا فيه أكثر من + +626 +00:46:54,440 --> 00:46:58,080 +شيء عمولة في مصروفات البيع ومصروفات البيع كمان اكتب + +627 +00:46:58,080 --> 00:47:02,140 +الأسامي أي مصروفات البيع والباقي لحساب مين الحساب + +628 +00:47:02,140 --> 00:47:04,020 +الجاري للعميل أو حساب الخزينة + +629 +00:47:17,010 --> 00:47:20,510 +خمسين ألف أصبح طرف المدينة خمسين ألف لقيمة عقارية + +630 +00:47:20,510 --> 00:47:24,870 +المباعة السلفة على طول عارفين قيمتها نرجع للسؤال + +631 +00:47:24,870 --> 00:47:32,410 +ايش كم قيمة السلفة أربعين ألف اكتب + +632 +00:47:32,410 --> 00:47:39,770 +السلفة أربعين ألف والعمولة مية مصروفات البيع كميتين + +633 +00:47:39,770 --> 00:47:43,310 +ادفع + +634 +00:47:43,310 --> 00:47:48,790 +للعميل نعطيله فرق 9700 خذ شوية نستريح ومادهش اللي + +635 +00:47:48,790 --> 00:47:55,110 +أصلا بالظبط .. خذ بقى خليه ماعرف مش مشكلة .. ماشي + +636 +00:47:55,110 --> 00:48:03,290 +.. لأ لأ في قيد لسه .. استنى شوية .. لأ خذيني + +637 +00:48:03,290 --> 00:48:07,750 +أشرحلكوا اللي عملنا هنا .. القيد الأول كواكب عبارة + +638 +00:48:07,750 --> 00:48:11,110 +عن قيد بيع العقار .. أو من الخزينة للعقار تبقى .. + +639 +00:48:11,110 --> 00:48:13,210 +ممكن واحدة تسأل تقول ليه ما عملناش القيد الأول أو + +640 +00:48:13,210 --> 00:48:17,530 +الثاني .. زي ما عملنا هنا .. معمولين سابقا يعني تم + +641 +00:48:17,530 --> 00:48:20,690 +إجراءهم وإثباتهم في السجلات سابقا القضية الآن قضية + +642 +00:48:20,690 --> 00:48:24,190 +تسوية مش قضية منعها هاي قيد التسوية يعني كأنه بدنا + +643 +00:48:24,190 --> 00:48:27,290 +من هنا بالظبط نفس المثال السابق من حساب الخزينة + +644 +00:48:27,290 --> 00:48:31,210 +للعقارات المباعة هاي القيد الأول قيد الثاني هنقفل + +645 +00:48:31,210 --> 00:48:35,270 +حساب العقارات المباعة ونسكر حساب السلفة إلى السلف + +646 +00:48:35,270 --> 00:48:39,130 +إلى مصروفات البيع إلى العمولة والفرق الباقي لمين + +647 +00:48:39,130 --> 00:48:43,630 +هنسجله لحساب العميل هذا حساب العميل اللي هو مين + +648 +00:48:43,630 --> 00:48:51,780 +اللي أخذ السلفة الآن بدي أقفل القيد النظامي يا ترى + +649 +00:48:51,780 --> 00:48:55,300 +أنا أخذت سلفه بالكامل كأنه كل ما أخدتهاش أخدتها + +650 +00:48:55,300 --> 00:48:59,220 +بالكامل أصبح بقفل القيد النظامي بإيش بكامل قيمته + +651 +00:48:59,220 --> 00:49:03,100 +طب وين هو أساسا تم إجراءه سابقا أديش قيمة القيد + +652 +00:49:03,100 --> 00:49:09,880 +النظامي 60 ألف بالظبط أصحاب عقارات + +653 +00:49:16,920 --> 00:49:34,280 +الضمان السلفة إلى حساب عقارات ضمان السلفة معمول + +654 +00:49:34,280 --> 00:49:38,890 +سابقا، القيد الأول هي القيد النظامي مش أقول اتفقنا + +655 +00:49:38,890 --> 00:49:41,090 +القيدين الأولين اتعملوا القيد النظامي والقيد + +656 +00:49:41,090 --> 00:49:45,270 +ملحوظة السلفة هاي القيد النظامي اتعمل لو مدام قيد + +657 +00:49:45,270 --> 00:49:48,010 +السلفة مش موجود هذا سبقه أساسا مدام هذا مش موجود + +658 +00:49:48,010 --> 00:49:51,230 +أصبح هذا إيش اتعمل سابقا واضح هذا اتعمل سابقا و + +659 +00:49:51,230 --> 00:49:53,490 +هذا القيد الثاني اللي معمول القيد الأول والثاني + +660 +00:49:53,490 --> 00:50:01,010 +موجود طيب في خيار أنت والله مش عارف عاد حال وصلت + +661 +00:50:01,010 --> 00:50:04,250 +يطلع الشخص ثالث تفضل تفضل خلاص قلك مرة ثانية دي مش + +662 +00:50:04,250 --> 00:50:04,590 +مشكلة + +663 +00:50:26,170 --> 00:50:33,250 +النقطة الأخيرة من التمرين منح + +664 +00:50:33,250 --> 00:50:37,170 +البنك سلفة بضمان بطاطا مخزنة ألف دينار + +665 +00:50:43,180 --> 00:50:45,680 +خلّيني أوقف اللي عندنا ونعمل قيدين الأساسيين، قيد + +666 +00:50:45,680 --> 00:50:51,620 +النظام وقيد منح السلفة خلّيني أعمل القيد النظامي + +667 +00:50:51,620 --> 00:50:55,140 +وقيد منح السلفة واضح أن عملنا القيود هنا ليه؟ لأن + +668 +00:50:55,140 --> 00:50:58,100 +الفائدة والعمولة ذُكرت، في حالة عدم ذكر الفائدة + +669 +00:50:58,100 --> 00:51:00,280 +والعمولة، ما ندرش نعمل قيد الأول والثاني، بنفهم + +670 +00:51:00,280 --> 00:51:01,940 +إنه عمل إيش سابقا + +671 +00:51:29,090 --> 00:51:33,170 +عملنا قيد نظامي بالقيمة الاسمية للضمانة قيمتها + +672 +00:51:33,170 --> 00:51:41,350 +كم؟ 50 ألف هنعمل قيد منح السلفة، لاحظوا الكلام + +673 +00:51:41,350 --> 00:51:45,510 +بكرر معانا دائما إلى مذكورين + +674 +00:52:02,580 --> 00:52:07,440 +ثلاث تلاف وثلاث مية و + +675 +00:52:07,440 --> 00:52:12,760 +سبعة مية هذا القيد الأول والثاني الآن ما ننتظر إيش + +676 +00:52:12,760 --> 00:52:17,360 +حدث في قيمة هذه السلفة من زيادات إيش بقول هنا عند + +677 +00:52:17,360 --> 00:52:21,540 +حلول الأجل سدد الشخص المدين عشرين ألف يعني ما سدد + +678 +00:52:21,540 --> 00:52:24,680 +السلفة بالكامل سدد كام منها عشرين ألف هنسمي قيمة + +679 +00:52:24,680 --> 00:52:28,800 +السدات هنخفض السلفة لقيمة العشرين ألف هنقول من + +680 +00:52:28,800 --> 00:52:31,440 +حساب الخزينة إلى حساب السلفة + +681 +00:52:36,860 --> 00:52:41,420 +أه رفضة في الباقية وقد إيش قيمة المعاشرة يعني إيش + +682 +00:52:41,420 --> 00:52:45,580 +عاملة قيد النظام الآن؟ هنلغي القيد النظامي بقيمة + +683 +00:52:45,580 --> 00:52:59,680 +العشرين عمولة + +684 +00:52:59,680 --> 00:53:02,900 +الثلاثة آلاف .. مش ثلاث تلاف ثلاث مية تحت تحت ايه بقى خد + +685 +00:53:02,900 --> 00:53:03,560 +هي المحايل محايل + +686 +00:53:10,640 --> 00:53:13,880 +حط الفائدة .. حط الفائدة السفر زيادة .. لا خلاص حط + +687 +00:53:13,880 --> 00:53:17,140 +.. ما فيش مشكلة .. حط .. حط سلفة بس .. أيوة .. أيوة + +688 +00:53:17,140 --> 00:53:19,980 +.. أيوة .. بالظبط .. بتبقى كتر ال .. الهاددة + +689 +00:53:19,980 --> 00:53:25,620 +بترخموها حساب أصحاب .. حساب أصحاب بضايع أو مدين + +690 +00:53:25,620 --> 00:53:29,980 +لحساب بضايع ضمان السلفة بقيمة كام؟ ال 20 ألف في + +691 +00:53:29,980 --> 00:53:34,620 +سؤال؟ تفضل دكتور طب حد ليش بالأول ما قلنا من حساب + +692 +00:53:34,620 --> 00:53:38,810 +الخزينة إلى حساب أصحاب البضائع لسه موصلناش المرحلة + +693 +00:53:38,810 --> 00:53:41,230 +هادي احنا .. احنا بنحكي قبل مرحلة هادي لسه نقطة + +694 +00:53:41,230 --> 00:53:44,630 +هادي بتحكي موصلناهاش لسه احنا بتكلم الآن عن عملية + +695 +00:53:44,630 --> 00:53:50,110 +زيادة السلفة سنة وعشرين اللي حصل عندنا رفض المدين + +696 +00:53:50,110 --> 00:53:54,070 +دفع الباقي اللي عشر تلاف اللي بتحكي عنها أنت قام + +697 +00:53:54,070 --> 00:53:57,610 +البنك ببيع البضاعة ببيعها بكام بأربعين أصبح نعمل + +698 +00:53:57,610 --> 00:54:03,010 +قيد بتحكي عنه فضلي ورفض دفع الباقي فحين قام البنك + +699 +00:54:03,010 --> 00:54:09,100 +ببيع البضاعة بقيمة أربعين ألف هنقول من حساب .. من + +700 +00:54:09,100 --> 00:54:17,460 +حساب الخزينة إلى حساب ضمانات بضائع .. إلى حساب + +701 +00:54:17,460 --> 00:54:25,940 +بضائع مباعة بقيمة الأربعين ألف هذا + +702 +00:54:25,940 --> 00:54:29,980 +القيد الآن قيد البيع، الآن قيد التسوية القيد + +703 +00:54:29,980 --> 00:54:32,600 +التسوية هنقول من حساب بضائع مباعة طرف الدين خليه + +704 +00:54:32,600 --> 00:54:35,160 +طرف مدينة القيد إلى مذكورين + +705 +00:54:42,980 --> 00:54:48,180 +السلفة كام رصيدها؟ عشرة لأنه سدد عشرين هو أساسا .. + +706 +00:54:48,180 --> 00:54:54,040 +يعني حتى لو حبيت أفتح .. استفدت الأستاذ .. هي الآن + +707 +00:54:54,040 --> 00:54:58,960 +حساب السلفة للأستاذ عام، حساب السلفة السلفة لمن صرفت + +708 +00:54:58,960 --> 00:55:05,370 +كام؟ ثلاثين ألف طرف المدينة سدد عشرين الأن أصبح + +709 +00:55:05,370 --> 00:55:09,730 +رصيد السلفة كامل عشرة ألف يعني إذا عملنا كده حسبة + +710 +00:55:09,730 --> 00:55:12,450 +أستاذ عام هتطلع عنده رصيد السلفة يساوي عشرة ألف + +711 +00:55:12,450 --> 00:55:22,250 +دينار مصروفات + +712 +00:55:22,250 --> 00:55:30,090 +نقل وتخزين ألف دينار ومصروفات البيع خمسمية دينار + +713 +00:55:32,730 --> 00:55:38,310 +هي العمولة جاية من دا المصروفات والباقي لحساب + +714 +00:55:38,310 --> 00:55:44,610 +العميل الخزينة وحسابات التجارية ثلاثين تسعة وعشرين + +715 +00:55:44,610 --> 00:55:48,110 +وثمانية وعشرين ونص مش كده ثمانية وعشرين و + +716 +00:55:48,110 --> 00:55:54,110 +خمسمية إيش عمل في قيد نظامي نلغي ما تبقى من قيد + +717 +00:55:54,110 --> 00:55:59,370 +نظامي بالكامل أديش قد النظام كانوا أساسا خمسين، + +718 +00:55:59,370 --> 00:56:02,870 +الغنب عشرين، أصبح نضغي كاملها بثلاثين، هنقول من + +719 +00:56:02,870 --> 00:56:05,630 +حساب المدينين أو حساب أصحاب الضايع + +720 +00:56:30,880 --> 00:56:36,600 +عطيك العافية إن شاء الله من لم يحلفه الحظ مرة جاية + +721 +00:56:36,600 --> 00:56:41,500 +هيكون إن شاء الله يطلع معانا اتلّعظوا درس الموضوع + +722 +00:56:41,500 --> 00:56:46,060 +اللي حضرت اليوم موضوع سهل عبارة عن قيود مكررة نفس + +723 +00:56:46,060 --> 00:56:51,020 +المفاهيم واضح إنه الناحية المحاسبية ومعالجاتها + +724 +00:56:51,020 --> 00:56:55,120 +سهلة ولكن الناحية الفنية يعتبر هذا من أصعب الأقسام + +725 +00:56:55,120 --> 00:56:59,000 +الموجودة من ناحية الفنية عادة خلّيني أخد فكرة لو + +726 +00:56:59,000 --> 00:57:01,360 +اشتغلنا في قسم القرارات والتسليف في أحد البنوك + +727 +00:57:01,360 --> 00:57:07,460 +عادة قرار منح التسليف لمبالغ كبيرة لا تكون من + +728 +00:57:07,460 --> 00:57:11,420 +صلاحية مدير قسم القرارات والتسليف هناك لجنة تشكل + +729 +00:57:11,420 --> 00:57:16,000 +في ال the bank من العناصر القيادية أصحاب القرار يعني + +730 +00:57:16,000 --> 00:57:18,740 +فرضا بواحد البنك قرر منح السلفة لشخص 100 ألف دينار + +731 +00:57:19,290 --> 00:57:22,130 +لن يستطيع البدء في هذا الموضوع مدير قسم الإئتمان أو + +732 +00:57:22,130 --> 00:57:25,330 +مدير قسم الإقراض لأنه مسألة كبيرة لازم يكون مدير + +733 +00:57:25,330 --> 00:57:30,170 +قسم الإقراض مدير الحسابات الجارية أو مدير المراجعة + +734 +00:57:30,170 --> 00:57:34,870 +أو مدير الحسابات موجود ثلاثة أشخاص يقرروا كم هي + +735 +00:57:34,870 --> 00:57:38,990 +المبلغ اللي ممكن نعطيه لهذا العميل، يدرسوا مخاطره، + +736 +00:57:38,990 --> 00:57:42,090 +يدرسوا حركة حسابه الجاري، يدرسوا حركة تعامله مع + +737 +00:57:42,090 --> 00:57:46,030 +البنك خلال السنوات الماضية، إيش موقفه مع البنك + +738 +00:57:46,030 --> 00:57:49,550 +المركزي أو سلطة النقد، كل هذه الأمور بتعرف عليها + +739 +00:57:49,550 --> 00:57:52,970 +فيقوموا بحدد حجم المخاطر الموجودة ويقرر أديش + +740 +00:57:52,970 --> 00:57:54,970 +يعطيه سلفة أو يرفض دفع السلفة + +741 +00:57:58,570 --> 00:58:03,770 +طبعا هناخد فكرة بسيطة بس نظرية على موضوع اللي هو + +742 +00:58:03,770 --> 00:58:07,430 +الفصل اللي بعده فكرة نظرية بسيطة بس لمحة بالموضوع + +743 +00:58:07,430 --> 00:58:13,310 +على موضوع قسم الكفالات المصرفية لمدة + +744 +00:58:13,310 --> 00:58:16,510 +دقيقتين أو ثلاثة بس الكفالات المصرفية واضح من كلمة + +745 +00:58:16,510 --> 00:58:22,050 +الكفالة المصرفية يعني في واحد بكفل شخص آخر هذا + +746 +00:58:22,050 --> 00:58:27,300 +الشخص الكافل هو the bank وهي اسمها كفالة مصرفية يعني + +747 +00:58:27,300 --> 00:58:32,580 +من اسمه كفالة تصدر عن البنك تصدر صالح مين يعني + +748 +00:58:32,580 --> 00:58:37,260 +خلينا نفسنا نصور كده اليوم أنا عميل وبعمل + +749 +00:58:37,260 --> 00:58:42,800 +شغل مقاولات مع جهة معينة أنا + +750 +00:58:42,800 --> 00:58:45,540 +المقاول أو أنا الشخص العميل بتاع البنك وأنا مقاول + +751 +00:58:45,540 --> 00:58:48,880 +بدي أن أنا أنفذ عملية بناء طريق، عمل طريق، رصف طريق + +752 +00:58:48,880 --> 00:58:55,470 +معيّنطر مشان أنا يكون عملي كويس حسب المواصفات حسب + +753 +00:58:55,470 --> 00:59:00,510 +الشروط ما ترجعش في أي لحظة أنفذ العمل كما هو مطلوب + +754 +00:59:00,510 --> 00:59:07,810 +مني بالدقة صاحب العمل يفضل أن يكون بده شخص يضمنه هل + +755 +00:59:07,810 --> 00:59:10,330 +صاحب العمل يقول و الله هاتلي واحد يكفلك شخص عادي + +756 +00:59:10,330 --> 00:59:14,070 +مينفعش؟ أصبح صاحب العمل بطلب دائماً يكون يعطيني + +757 +00:59:14,070 --> 00:59:18,370 +كفالة صادرة عن الـ bank لماذا الـ bank؟ لأن الـ bank + +758 +00:59:18,370 --> 00:59:23,430 +زي ما اتفقنا هي جهة اعتبارية تحترم تعهداتها لما + +759 +00:59:23,430 --> 00:59:27,610 +صاحب العمل ياخد كفالة من البنك يكفلني البنك أنا + +760 +00:59:27,610 --> 00:59:32,970 +أن أنا أنفذ العمل بشكل كامل ما نستحبش في أي لحظة حسب + +761 +00:59:32,970 --> 00:59:36,170 +المواصفات حسب الشروط في الموعد و المدى المتفق + +762 +00:59:36,170 --> 00:59:40,250 +عليها بيعطي طمأنينة و ثقة لصاحب العمل ولا لأ؟ طبعاً + +763 +00:59:40,250 --> 00:59:43,970 +أمر طبيعي هذا الكلام موجود في الحياة العملية سواء + +764 +00:59:43,970 --> 00:59:48,850 +في عقود المقاولات أو موجودة في عقود التوريدات يعني + +765 +00:59:48,850 --> 00:59:51,630 +اليوم مثلاً بتروح تشتري أنت ثلاجة، تشتري كمبيوتر + +766 +00:59:51,630 --> 00:59:56,150 +بتقول لشخص صاحب المحل اعطينا وراه ضمانة أصبح هو + +767 +00:59:56,150 --> 00:59:59,650 +اللي بيصدر الضمانة البيع نفسه بيعطي الضمانة طب لو + +768 +00:59:59,650 --> 01:00:01,930 +أجى الضمانة من الطرف الثالث مين أقوى؟ هل من نفس + +769 +01:00:01,930 --> 01:00:05,490 +البيع ولا من الطرف الثالث؟ من الطرف الثالث فاهم + +770 +01:00:05,490 --> 01:00:08,510 +ببالك لما يكون الطرف الثالث عبارة عن bank بيكون + +771 +01:00:08,510 --> 01:00:11,050 +أقوى من الشخص العادي ولا لا؟ أقوى من الشخص العادي + +772 +01:00:11,050 --> 01:00:16,430 +فالكفالات المصرفية هي عبارة عن ضمانات، ورقة تصدر عن + +773 +01:00:16,430 --> 01:00:19,670 +bank معين لصالح الطرف الثالث، الطرف الثالث أنا + +774 +01:00:19,670 --> 01:00:22,370 +العميل و هو الـ bank، الطرف الثالث هو شخص إيه آخر + +775 +01:00:22,370 --> 01:00:26,430 +أنا علاقتي بيه في الكفالة لو حبينا نفكر إيش يعني ما + +776 +01:00:26,430 --> 01:00:33,390 +.. إيش عن .. إيش مفهومها؟ عبارة عن خطاب، تعهد، + +777 +01:00:33,390 --> 01:00:38,970 +يصدر عن الـ bank لصالح مين؟ لصالح طرف ثالث، هذا + +778 +01:00:38,970 --> 01:00:42,470 +الطرف الثالث من السمية المستفيد لأنه هو اللي هيستفيد + +779 +01:00:42,470 --> 01:00:45,690 +من الورقة هذه .. هو اللي هيستفيد من الورقة .. هو + +780 +01:00:45,690 --> 01:00:51,750 +عبارة عن خطاب يصله بنك معين لصالح طرف ثالث .. بناء + +781 +01:00:51,750 --> 01:00:54,410 +العميل .. بنك طالع الخطاب كده بنفسه ولا بن عميل .. + +782 +01:00:54,410 --> 01:00:59,940 +بناء على طلب عميله اللي هو أنا يعني خطاب الضمان هو + +783 +01:00:59,940 --> 01:01:05,360 +عبارة عن خطاب يصدر عن البنك لصالح طرف ثالث، هذا + +784 +01:01:05,360 --> 01:01:08,760 +الطرف الثالث يسميه المستفيد، ليش مستفيد؟ لأنه هو + +785 +01:01:08,760 --> 01:01:10,960 +اللي بيحمل الورقة، هو اللي مستفيد منها في المرحلة + +786 +01:01:10,960 --> 01:01:15,220 +التالية، صدر هذا الخطاب بناء على طلب عميل البنك + +787 +01:01:15,220 --> 01:01:19,480 +اللي هو أنا، إيش البنك مقول في الخطاب هذا؟ مقول + +788 +01:01:19,480 --> 01:01:26,190 +نحن بنك فلسطين نلتزم لمن يلتزم هو للطرف الثالث فإن + +789 +01:01:26,190 --> 01:01:32,190 +يدفع مبلغ معين حسب قيمة الخطاب عند أول مطالبة يعني + +790 +01:01:32,190 --> 01:01:35,710 +مجرد شخص مستفيد يقول لبنك ادفع قيمة الخطاب و ضمنها + +791 +01:01:35,710 --> 01:01:41,910 +يدفع عند أول مطالبة دون قيد ولا شرط يعني ما في شروط + +792 +01:01:41,910 --> 01:01:45,650 +موقوف على شرط استنى شاورني البنك يشاورني؟ لأ، يجب + +793 +01:01:45,650 --> 01:01:49,430 +على البنك أن يقوم بدفع قيمة خطابه الضمان مباشرة + +794 +01:01:49,430 --> 01:01:52,310 +دون الرجوع إلى العميل، إذا رجع العميل برجع في سبيل + +795 +01:01:52,310 --> 01:01:55,910 +بس إصلاح الأمر، مش أكثر، مش يرفض و مش بأجل رفض، + +796 +01:01:55,910 --> 01:01:59,210 +لأجل بس إصلاح الأمر، ربما الأمر إيش، صار فيه تسوية + +797 +01:02:00,230 --> 01:02:03,910 +أصبح خطاب الضمان الآن هو يعتبر ضمان لمين؟ لصاحب + +798 +01:02:03,910 --> 01:02:07,590 +العمل، ضمان للشخص اللي اتورج إله الأجهزة أو الآلات + +799 +01:02:07,590 --> 01:02:10,490 +على أساس إن هذه الأجهزة أو الآلات تعمل بطريقة + +800 +01:02:10,490 --> 01:02:14,330 +سليمة أو عقد المقاولات يسير بطريقة سليمة حتى + +801 +01:02:14,330 --> 01:02:18,610 +النهاية ليش دخلت الضمانات في هذا الأمر؟ و إيش مستفيد + +802 +01:02:18,610 --> 01:02:21,290 +البنك من هذه المخاطرة العالية؟ لأنه ممكن في أي + +803 +01:02:21,290 --> 01:02:25,230 +لحظة البنك يتعرض لمخاطرة، إيش المخاطرة؟ أن هذا + +804 +01:02:25,230 --> 01:02:27,690 +المستفيد اللي معه هذه الورقة الضمانة يقول للبنك + +805 +01:02:27,690 --> 01:02:32,370 +إيه؟ ادفع قيمة الضمانة، إيه معنى كلمة ادفع قيمة + +806 +01:02:32,370 --> 01:02:35,170 +الضمانة مصطلح مصرفي؟ إنها كلمة واحدة عن أولها + +807 +01:02:35,170 --> 01:02:38,870 +تسيير الضمانة يعني لما البنك .. لما البنك يصدر + +808 +01:02:38,870 --> 01:02:42,090 +الضمان، هنقول صدر خطاب الضمان أو صدرت الكفالة، + +809 +01:02:42,090 --> 01:02:45,300 +الكفالة اللي هو الضمان، نفس المعنى الآن المستفيد في + +810 +01:02:45,300 --> 01:02:49,040 +يده الضمانة دي صار خلاف بينه و بين هذا المستفيد أنا + +811 +01:02:49,040 --> 01:02:52,300 +كعميل الـ bank أصبح الآن اللي يحمل الضمانة المستفيد + +812 +01:02:52,300 --> 01:02:57,260 +من الشخص الثالث إيش هيعمل؟ هيهددني أقول ماشي شغلك + +813 +01:02:57,260 --> 01:03:02,460 +كويس و لا إيش أعمل؟ هطلب الـ bank يدفع قيمة الضمانة + +814 +01:03:02,460 --> 01:03:07,300 +طب الـ bank يدفع قيمة الضمانة ساقة العلاقة بينه + +815 +01:03:07,300 --> 01:03:10,400 +و بين الشخص الثاني الـ bank يدفع قيمة الضمانة يا + +816 +01:03:10,400 --> 01:03:16,020 +طراب إيش هيعمل الآن؟ هيرجع عليه على حسابي أنا و + +817 +01:03:16,020 --> 01:03:20,920 +يقصم على حسابي نفترض حسابي ما فيه رصيد أصبحنا دخلنا + +818 +01:03:20,920 --> 01:03:25,440 +في مشكلة مصرفية فالـ bank الآن مشان يحتاط لهذه + +819 +01:03:25,440 --> 01:03:30,050 +المسألة بيدّي إيش مني، مشان لو حتى حسابي دائماً يكون + +820 +01:03:30,050 --> 01:03:32,770 +في رصيد، يقدر يحجز حسابي بالكامل؟ لأ، ما يقدرش، + +821 +01:03:32,770 --> 01:03:35,570 +ممنوع، بحجز حسابي بالكامل، أنا ما استفدتش، أنا حاجة، + +822 +01:03:35,570 --> 01:03:38,630 +أنا عند حساب جاري، و الضمانة 100 ألف، ياخد 100 ألف + +823 +01:03:38,630 --> 01:03:42,290 +من حسابي، يحجزها؟ أنا ما استفدتش، ضايق علي فرصة + +824 +01:03:42,290 --> 01:03:45,810 +البيع، صرف التحريك أموالي، فرصة ضاعت عليا، فالـ bank + +825 +01:03:45,810 --> 01:03:49,610 +في العادة هذه إيش بيعملها؟ بياخد حاجة اسمها مشتاطية + +826 +01:03:50,370 --> 01:03:53,810 +يعني فرضا ضمانك 100 ألف يقولي والله يا عميل أنا + +827 +01:03:53,810 --> 01:03:56,550 +بدي أخد منك هان مش تعطي 50% يعني بدي أحجز من + +828 +01:03:56,550 --> 01:04:01,610 +أموالك من حسابك الجاري 50% و حتين عميل يقولوا لأ خد + +829 +01:04:01,610 --> 01:04:06,770 +30 خد 20 هذه المسألة لابد أن البنك يحجز من حساب + +830 +01:04:06,770 --> 01:04:11,010 +العميل مبلغ معين، حجز المبلغ البنك من حساب العميل + +831 +01:04:11,010 --> 01:04:18,170 +مبلغ معين يعني إيه؟ يعني البنك حجزك ضمانة له لو + +832 +01:04:18,170 --> 01:04:23,070 +فرضا الضمان خطاب الضمان 100 ألف و البنك حجز 50% + +833 +01:04:23,070 --> 01:04:26,930 +من خطاب الضمان مخاطرة البنك كام صارت الآن؟ 50% + +834 +01:04:26,930 --> 01:04:30,970 +لأنه حجز 50% سابقاً طب لو البنك حجز 30% مخاطرة + +835 +01:04:30,970 --> 01:04:35,690 +البنك كام؟ 70% مش كده ولا لا؟ أصبح كل ما زاد قيمة + +836 +01:04:35,690 --> 01:04:40,950 +الحجز أو المبلغ اللي بيستوفي البنك ضمانه إيش بصير + +837 +01:04:40,950 --> 01:04:47,380 +مخاطرة العالي البنك؟ تقل .. تقل وإذا خفضت قيمة + +838 +01:04:47,380 --> 01:04:51,640 +الضمان للمبلغ المحجوز إيش باسمه خاطر البنك بالزيد + +839 +01:04:51,640 --> 01:04:55,340 +أصبح العلاقة عكسية هذا المبلغ المحجوز هنطلق عليه + +840 +01:04:55,340 --> 01:04:59,840 +اسم جديد مصرفي باسمه الغطاء النقدي أصبح نقول هنا + +841 +01:04:59,840 --> 01:05:05,520 +الغطاء النقدي إيش حد بعرفي إيش غطاء النقدي مدام + +842 +01:05:05,520 --> 01:05:08,200 +كده يلا شوف كده طالب فاهم معنا إيش معنى كلمة + +843 +01:05:08,200 --> 01:05:14,640 +الغطاء النقدي هو عبارة عن مبلغ يقوم البنك بحجزه من + +844 +01:05:14,640 --> 01:05:21,470 +وين من الحساب الجاري للعميل ليش؟ لتغطية مخاطر + +845 +01:05:21,470 --> 01:05:26,530 +الكفالة أو الضمانة هل تغطية كاملة؟ تغطية جزئية + +846 +01:05:26,530 --> 01:05:30,230 +أصبح الغطاء النقدي عبارة عن إيه؟ من إيه الثاني؟ هو + +847 +01:05:30,230 --> 01:05:35,010 +عبارة عن مبلغ نسبة معينة يحجزها البنك من حساب + +848 +01:05:35,010 --> 01:05:39,130 +الجاري للعميل لتغطية المخاطر طب مين بتحمل بقى + +849 +01:05:39,130 --> 01:05:46,090 +المخاطر؟ البنك البنك تحمل مخاطر .. البنك مخاطر مؤقت + +850 +01:05:46,090 --> 01:05:49,290 +.. لو رجع العميل فيه فلوس .. مخاطر سفر .. لكن لو + +851 +01:05:49,290 --> 01:05:51,510 +طلع المصيبة ما فيش فيه فلوس في حساب العميل .. هنا + +852 +01:05:51,510 --> 01:05:54,650 +تحمل البنك مخاطرة .. إيش هامل البنك يا اضطراب .. + +853 +01:05:54,650 --> 01:05:58,010 +البنك هيمسك حاله يقولك أنا إيش عملت بحالي .. يريت + +854 +01:05:58,010 --> 01:06:00,530 +من البداية رفعت الغطاء النقدي هذا .. بدل ما أكون + +855 +01:06:00,530 --> 01:06:03,590 +ثلاثين خلت ستين سبعين ثمانين .. عشان أقل المخاطرة + +856 +01:06:03,590 --> 01:06:06,470 +.. هذه المسألة بنتكلم عنها إن شاء الله في المحاضرة + +857 +01:06:06,470 --> 01:06:09,530 +الجاية .. الغطاء النقدي هذا .. هنسميه مسمى هذه + +858 +01:06:09,530 --> 01:06:10,650 +كمان التأم + +859 +01:06:14,900 --> 01:06:18,780 +تمانعة نقدية هو نفس المفهوم تبع الغطاء النقدي، + +860 +01:06:18,780 --> 01:06:21,360 +هنتكلم عنه إن شاء الله في المحاضرة الجاية، شكراً + +861 +01:06:21,360 --> 01:06:24,220 +على أن أنتم انتبهتوا معنا و فهمتوا الدرس كويس إن شاء + +862 +01:06:24,220 --> 01:06:27,380 +الله، مش كده؟ بارك الله فيك diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/dl7ZEFZTfGU_postprocess.srt b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/dl7ZEFZTfGU_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..636f44294b6d53f5f8399079c84b5d86c3f02250 --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/dl7ZEFZTfGU_postprocess.srt @@ -0,0 +1,3448 @@ +1 +00:00:11,140 --> 00:00:14,300 +بسم الله الرحمن الرحيم نبدأ محاضرتنا اليوم إن شاء + +2 +00:00:14,300 --> 00:00:20,580 +الله الموضوع قسم الإقراض والتسليف قسم الإقراض + +3 +00:00:20,580 --> 00:00:28,460 +والتسليف هو من الأقسام الأساسية في البنكلأنه يؤدي + +4 +00:00:28,460 --> 00:00:34,740 +وظيفة تشغيل الأموال ومن المعلوم أن الوظيفة + +5 +00:00:34,740 --> 00:00:38,520 +الأساسية الأولى البنك كما شرحنا سابقا هي قبول + +6 +00:00:38,520 --> 00:00:43,760 +الوداع الوظيفة التي تقابل عملية قبول الوداع هي منح + +7 +00:00:43,760 --> 00:00:46,720 +الإقراض والتسليف وبالتالي يعتبر هذا القسم من + +8 +00:00:46,720 --> 00:00:51,640 +الأقسام الهامة جدا في البنك بنظر إلى الخطورة التي + +9 +00:00:51,640 --> 00:00:55,960 +يقوم بتنفيذها ويتبنى هذه الخطورة من خلال عمليته + +10 +00:00:57,270 --> 00:01:04,270 +بطبيعة الحال قسم الإقراض والتسليف بالنظر إلى + +11 +00:01:04,270 --> 00:01:07,330 +الخطورة اللى بنطوي عليها عمليات التسليف والإقراض + +12 +00:01:07,330 --> 00:01:15,110 +فى البنك نجد أن هذا القسم يتم تعيين المسئول عنه من + +13 +00:01:15,110 --> 00:01:21,650 +الأشخاص ذوروتب القياديةوبالتالي لما يتم تعيين أي + +14 +00:01:21,650 --> 00:01:24,910 +شخص في قسم الخراض والتسليف لابد أن يكون هذا الشخص + +15 +00:01:24,910 --> 00:01:29,690 +من الأشخاص الذين عملوا في المصرف فترات طويلة عندهم + +16 +00:01:29,690 --> 00:01:35,570 +خبرة وبيع طويل في مجال التعامل المصرفي وهناك لجنة + +17 +00:01:35,570 --> 00:01:41,300 +تشكل في البنك عند اتخاذ قرار منح التسليفلأن قرار + +18 +00:01:41,300 --> 00:01:44,760 +مال تسليف قرار خطير ينطوي عليه منح أموال من البنك + +19 +00:01:44,760 --> 00:01:48,920 +إلى الأفراد أو في المجتمع طبعا منح الأموال هذه + +20 +00:01:48,920 --> 00:01:52,460 +فيها مخاطرة هذه المخاطرة مالية لعدم قدرة الشخص + +21 +00:01:52,460 --> 00:01:56,520 +المدين على استرداد الأموال على إرجاع الأموال التي + +22 +00:01:56,520 --> 00:02:00,640 +قام البنك بإقراضها لها وبالتالي نجد أن هذا القسم + +23 +00:02:00,640 --> 00:02:06,260 +بحتاج إلى عملية دقة في المتابعة ودقة في عملياتمنح + +24 +00:02:06,260 --> 00:02:09,240 +القرض من بدايته وبالتالي حتى لا يتعفى القرض لابد + +25 +00:02:09,240 --> 00:02:13,260 +ان يكون هناك دراسة مستفيدة لكل مقترض يقدم بطلب + +26 +00:02:13,260 --> 00:02:18,540 +لمنح قرض في البنك الآن من ناحية المحاسبية هلاقي + +27 +00:02:18,540 --> 00:02:23,880 +القسم سهل لكن من ناحية العملية والفنية من أكثر + +28 +00:02:23,880 --> 00:02:28,560 +الأقسام تعقيدا عندما يقرر البنك منح قرض لأحد عملاء + +29 +00:02:32,090 --> 00:02:35,690 +مش هنتعرف على قسم الإقراض خلّيني أخد الإقراض ماذا + +30 +00:02:35,690 --> 00:02:40,130 +يعني مفهوم كلمة الإقراض أخذنا سابقًا إقراض أو منح + +31 +00:02:40,130 --> 00:02:44,290 +الإيتمان يعني إما يكون هذا الإيتمان الإيتمان هو + +32 +00:02:44,290 --> 00:02:48,150 +الإقراض يعني الإيتمان سموه credit إما يكون على شكل + +33 +00:02:48,150 --> 00:02:54,750 +الصلف الصلف أو على شكل القروض أو قلنا حسابات جارية + +34 +00:02:54,750 --> 00:03:01,280 +مدينةوانا خاص من الكمبيلات كل هذه العناصر تدخل ضمن + +35 +00:03:01,280 --> 00:03:05,160 +قسم الاتمال خاص من الكمبيلات أخدنا نوع من الاتمال + +36 +00:03:05,160 --> 00:03:07,080 +ليه؟ لأن البنك بيشتري الكمبيلات و بيدفع مقابلة + +37 +00:03:07,080 --> 00:03:12,000 +مبلغ معين حسابات الجاري مدين أخدناها لأن بيقوم + +38 +00:03:12,000 --> 00:03:15,600 +البنك بيفتح حساب جاري مدين لشخص معين يعني بيمكن + +39 +00:03:15,600 --> 00:03:18,680 +هذا الشخص من العملية السحب دون أن يكون هناك رصيد + +40 +00:03:19,600 --> 00:03:22,260 +واخدت معرفة من حسابات تجاري المدينة القروض + +41 +00:03:22,260 --> 00:03:26,160 +والسلفيات هي القروض او السلف التي يقوم البنك + +42 +00:03:26,160 --> 00:03:32,720 +بمنحها ايش فرق يا طورة بين السلفة و بين القرض يعني + +43 +00:03:32,720 --> 00:03:33,580 +مثلا افضل + +44 +00:03:36,740 --> 00:03:40,540 +القرض يمنح البنك إلى العميل على شكل دفعات 3 إلى 4 + +45 +00:03:40,540 --> 00:03:45,680 +إلى 5 دفعات بينما السلفة تدفع مرة واحدة عادة قيمة + +46 +00:03:45,680 --> 00:03:50,440 +السلفة مبلغ أيش أقل من قيمة القرض البنك عندما يقرر + +47 +00:03:50,440 --> 00:03:54,300 +منح القرض لا يمنح دفعة واحدة مثل السلفة لأنه حتى + +48 +00:03:54,300 --> 00:03:59,240 +يتأكد من أن القرض قد تم تشغيله في المكان الصحيح + +49 +00:03:59,240 --> 00:04:03,560 +وأنه سيؤدي في النهاية إلى قرض منتج يعني حقق عوائد + +50 +00:04:04,210 --> 00:04:10,270 +لأن نجاح المخترض يعتبر من نجاح البنك الآن أريد أن + +51 +00:04:10,270 --> 00:04:12,570 +أفرق في حاجة كنت تاخدوها في مبادئ الحاسب اسمها + +52 +00:04:12,570 --> 00:04:17,490 +السحب عن المكشوف يطر السحب عن المكشوف هل هي شبيهة + +53 +00:04:17,490 --> 00:04:20,510 +بموضوع الحسابات تجاري المدينة؟ لأ الأمر مختلف + +54 +00:04:20,510 --> 00:04:25,170 +الحساب التجاري المدين هو الحساب اللي بتنفتحه + +55 +00:04:25,170 --> 00:04:29,430 +بالتعاقد بين العميل وبين البنك على أن البنك يخصص + +56 +00:04:29,430 --> 00:04:34,110 +له ثقف معين لعمليات السحبالسحب المكشوف مش كده، + +57 +00:04:34,110 --> 00:04:37,210 +السحب المكشوف يتم على نفس الحساب الجارى، يعني في + +58 +00:04:37,210 --> 00:04:43,110 +عنده واحد عنده حساب جارى طبيعته دائما، عندك مثلا + +59 +00:04:43,110 --> 00:04:47,790 +حساب جارى فرضا فيه عشر تلاف دينار، العميل طلب من + +60 +00:04:47,790 --> 00:04:52,290 +البنك أنه يسحب 11، طب التغطية أدياش موجودة هنا؟ + +61 +00:04:52,290 --> 00:04:57,020 +عشر، وبتقول ليه جوزن سحبه 11؟معنى ذلك لو كان وافق + +62 +00:04:57,020 --> 00:05:01,460 +البنك لهذا العميل على سحب المبلغ 11 ألف هنا الغطاء + +63 +00:05:01,460 --> 00:05:04,960 +اللى موجود هنا انكشف وبالتالي بيسموه سحب عن مكشوف + +64 +00:05:04,960 --> 00:05:08,200 +يعني تجوزنا الغطاء اللى موجود فالسحب عن مكشوف هو + +65 +00:05:08,200 --> 00:05:13,700 +عملية بتتم على نفس حساب الجار الدائل للعميلواضح؟ + +66 +00:05:13,700 --> 00:05:17,540 +بينما الحساب اتجاري المدين هو حساب يتم فتحه للعميل + +67 +00:05:17,540 --> 00:05:21,520 +للتعامل من خلاله فيه عمليات السحب ثم عمليات الإداع + +68 +00:05:21,520 --> 00:05:25,580 +ولكن عمليات السحب عادة أكتر من عمليات الإداع + +69 +00:05:25,580 --> 00:05:29,080 +وبالتالي يظهر رصيد هذا الحساب دائما مدينا وهنا + +70 +00:05:29,080 --> 00:05:34,100 +مرتبط بثقف معين الآن بنتكلم عن العمليات المحاسبية + +71 +00:05:34,100 --> 00:05:39,140 +اللي بتتم في قسم الإقراض أولا عندما يتم منح + +72 +00:05:39,140 --> 00:05:39,680 +الإقراض + +73 +00:05:47,740 --> 00:05:52,660 +حلول من حساب الصلف أو من الحسابات الجارية سحب عن + +74 +00:05:52,660 --> 00:05:55,300 +المكشوف إذا كان عامل السحب عن المكشوف إلى حساب + +75 +00:05:55,300 --> 00:05:59,380 +الخزينة والفوائد والعمولة طبعا هنا واضح حساب الصلف + +76 +00:05:59,380 --> 00:06:03,280 +مدين حسابات جارية هذا حساب الجارية إيش مدينة ولا + +77 +00:06:03,280 --> 00:06:03,820 +دائنة + +78 +00:06:07,120 --> 00:06:10,140 +دائنة دائنة يعني مش حسابات جرامدية الحسابة جرامدية + +79 +00:06:10,140 --> 00:06:13,280 +دائنة بس ان كلمة دائنة لا تظهر وين لأنه معروف ان + +80 +00:06:13,280 --> 00:06:16,720 +كل الحسابات كلها ايش اساسا هي دائنة الى حساب + +81 +00:06:16,720 --> 00:06:19,260 +الخزينة الفائد و العمولة عند التزديد هكون قيد + +82 +00:06:19,260 --> 00:06:22,540 +محاسبي مباشرة من حساب الخزينة او الحسابات التجارية + +83 +00:06:22,540 --> 00:06:26,440 +الى حساب السلف هتلاقي اسهل القيود المحاسبية في هذا + +84 +00:06:26,440 --> 00:06:29,100 +القزيم مافيش ليه صعوبة يعني عند منح السلف هنقوم من + +85 +00:06:29,100 --> 00:06:33,740 +حساب السلفالى مذكورين انسوا القيد هذا من حساب + +86 +00:06:33,740 --> 00:06:37,400 +السلف الى مذكورين الخزينة والفوائد والعمولة عند + +87 +00:06:37,400 --> 00:06:40,920 +التزديد هكون من حساب الخزينة او الحسابات التجارية + +88 +00:06:40,920 --> 00:06:43,580 +ليش قلنا حسابات تجارية هنا يعني فرضا الشخص قال انا + +89 +00:06:43,580 --> 00:06:47,200 +مابديش احطيك cash اخصم من حساب التجاري هقول من + +90 +00:06:47,200 --> 00:06:54,560 +الحسابات التجارية ونقول إلى حساب السلف فكان + +91 +00:06:54,560 --> 00:06:58,230 +التسليب ضمان الشخصيةيعني ايه ضمان الشخصية؟ بتعرف + +92 +00:06:58,230 --> 00:07:00,750 +البنك اللي انا ماياته الصلفة للشخص، هيقوله اعطيني + +93 +00:07:00,750 --> 00:07:04,910 +واحد اكفلك، هذا اقل ايش؟ اقل ضمانة مطلوبة، فطبعا + +94 +00:07:04,910 --> 00:07:08,990 +هكون عندى فيه كفلة، عادة البنك ياخد توقيع او يحضر + +95 +00:07:08,990 --> 00:07:12,910 +اتنين كفلة يكفلوا هذا العميل، اتنين كفلة يضطروا + +96 +00:07:12,910 --> 00:07:15,830 +يكون حساباتهم في البنك وحساباتهم خارج البنك، لازم + +97 +00:07:15,830 --> 00:07:17,670 +يكون حساباتهم في البنك ليه؟ ليش طيب حساباتهم في + +98 +00:07:17,670 --> 00:07:21,600 +البنك؟مشان يضمن على أن البنك لو هذا العميل اللى + +99 +00:07:21,600 --> 00:07:24,740 +حصل على هذا القرض او السلفة مادفعش يكون في عنده + +100 +00:07:24,740 --> 00:07:28,840 +مقدرة على تنفيذ عملية الخصم من حساب العميل التانى + +101 +00:07:28,840 --> 00:07:32,700 +العميل اللى بيكفل هذا بيكون معطى تفيض بصبق للبنك + +102 +00:07:32,700 --> 00:07:35,620 +اي اللى اخصم من حسابه لأنه معروف ان الحسابات + +103 +00:07:35,620 --> 00:07:39,640 +الجارية لا يجوز المساس بها اطلاقاحسب القانون لا + +104 +00:07:39,640 --> 00:07:42,600 +يجوز المساس بالحسابات التجارية ولكن العميل الضامن + +105 +00:07:42,600 --> 00:07:46,460 +بيعطي تفييض البنك مسبقا بقوله يا عم يا بنك اخصم من + +106 +00:07:46,460 --> 00:07:49,380 +الحساب التجاري تبعي و تفييضه و توقع منه وبتالي لا + +107 +00:07:49,380 --> 00:07:55,260 +يستطيع العميل ان يعترض على هذه المثالة عند منح + +108 +00:07:55,260 --> 00:07:58,940 +الايتمان او التسليف طبعا نفس القيادة المحاسبة من + +109 +00:07:58,940 --> 00:08:04,320 +حساب السلفاو حساب القروض او الحسابات التجارية + +110 +00:08:04,320 --> 00:08:07,580 +المدينة ليش قلنا حسابات التجارية مدينة لأن هو حساب + +111 +00:08:07,580 --> 00:08:11,540 +جديد هنفتحه غير حساب تجارية سلف او قروض او حسابات + +112 +00:08:11,540 --> 00:08:15,000 +تجارية مدينة الى مذكورين الخزينة الفوائد العمولة + +113 +00:08:15,000 --> 00:08:19,580 +ممكن نقول بدا كلمة الخزينة ايش الحسابات التجارية + +114 +00:08:19,580 --> 00:08:22,320 +ايش الدائنة لا داعي نذكر كلمة دائنة حسابات + +115 +00:08:22,320 --> 00:08:26,650 +التجارية العاديةطبعا عند التزديد هنقل بالقيد من + +116 +00:08:26,650 --> 00:08:30,050 +حساب الخزينة الى حساب السلف او القروض او الحسابات + +117 +00:08:30,050 --> 00:08:36,810 +التجارية المدينة طب لو احد تم التزديد مش نقدا يعني + +118 +00:08:36,810 --> 00:08:39,250 +انا كعمير قلت للبنك اخصم من حساب التجارية ايش + +119 +00:08:39,250 --> 00:08:42,870 +ديكون هنا او الحسابات التجارية ايش هنا ده دائنة + +120 +00:08:42,870 --> 00:08:45,830 +الى الحسابات التجارية ايش هنا المدينة واضحة دي ليش + +121 +00:08:45,830 --> 00:08:48,370 +مرة حسابات تجارية دائنة ان انا باخصم عليها و + +122 +00:08:48,370 --> 00:08:51,290 +الحسابات التجارية المدينة بتصير في طرف الدائن لانه + +123 +00:08:51,290 --> 00:08:52,990 +مشان ايش نسكر هذا الحساب + +124 +00:08:58,400 --> 00:09:03,100 +لو فرضا ما تمش عملية السداد هيعمل bank A يعني + +125 +00:09:03,100 --> 00:09:07,210 +الشخص العميل المسحوب عليههذا القرض ما تمش عميل + +126 +00:09:07,210 --> 00:09:10,350 +السداد و فتالي في هذه الحالة هنترج عالميا على + +127 +00:09:10,350 --> 00:09:14,230 +الكفلاء هنقول من الحسابات التجارية الكفلاء هنخل + +128 +00:09:14,230 --> 00:09:16,890 +الكفلاء في طرف المدينة يعني الآن الحسابات التجارية + +129 +00:09:16,890 --> 00:09:20,570 +في الأول كانت الحسابات التجارية للشخص نفسه المقترض + +130 +00:09:20,570 --> 00:09:23,930 +الآن هو الحسابات التجارية الكفلاء أو حساب الخزينة + +131 +00:09:23,930 --> 00:09:26,810 +إلى حساب السلف والقروض الحسابات التجارية المدينة + +132 +00:09:26,810 --> 00:09:30,650 +بتلاحظوا ان ايه؟ ان نفس القيود تتكرر معانا في كل + +133 +00:09:30,650 --> 00:09:33,760 +حالة يعني هو نفس القيود تتكرر معانا في كل حالةإذا + +134 +00:09:33,760 --> 00:09:37,220 +كان التسليف وضبطا أوراق مالية أو تجارية إيش فرق + +135 +00:09:37,220 --> 00:09:44,480 +بين الأوراق المالية أو التجارية؟ الأوراق + +136 +00:09:44,480 --> 00:09:46,900 +المالية هي عبارة عن السهم والسندات، هذا خدتوا + +137 +00:09:46,900 --> 00:09:50,520 +انتوا قبل كده أوراق التجارية هي الأوراق اللي + +138 +00:09:50,520 --> 00:09:53,220 +متعاملة فيها في مجال التجارة، يعني في البيع + +139 +00:09:53,220 --> 00:09:58,060 +والشراء، اللي زي إيش يعني؟ + +140 +00:09:58,060 --> 00:10:02,690 +اللي هي عبارة عن إيش يعني؟ كمبيلاتفأوراق القبض + +141 +00:10:02,690 --> 00:10:05,010 +والدفع نسميها في انبعاد المحاسب قبض ودفع للتاجر + +142 +00:10:05,010 --> 00:10:07,630 +لكن البنك مامسميها أوراق قبض ودفع نسميها campialات + +143 +00:10:07,630 --> 00:10:10,510 +لأن هي أساسا campialات بس اسمها ورقة دفع وورقة قبض + +144 +00:10:10,510 --> 00:10:13,690 +وورقة دفع من منظور الدفع وقبض من منظور الشخص اللي + +145 +00:10:13,690 --> 00:10:18,510 +قبض هي campialات الأوراق المالية اللي أسهم السندات + +146 +00:10:18,510 --> 00:10:21,250 +تباع وتشترع في البورصة الأوراق التجارية لا تباع + +147 +00:10:21,250 --> 00:10:24,730 +تشترع في البورصة إنما يتم استخدامها في عملية تزديد + +148 +00:10:24,730 --> 00:10:31,190 +المدفوعات من قبل البنوكالتسليف طبعا بضمان أوراق + +149 +00:10:31,190 --> 00:10:36,530 +مالية تلاحظوا أن البنك الآن هيستلم من العميل نوع + +150 +00:10:36,530 --> 00:10:39,750 +من الكفالة أو نوع من الضمانات هذه الضمانات عبارة + +151 +00:10:39,750 --> 00:10:43,010 +عن أوراق مالية أو أوراق تجارية وجالة العادة أنه + +152 +00:10:43,010 --> 00:10:47,390 +إحنا كبنك لما نستلم أي شيء من عميلنا لابد أن نعمل + +153 +00:10:47,390 --> 00:10:51,630 +إيش نسميه قيد نظامي ليش نعمل قيد نظامي؟ مشان البنك + +154 +00:10:51,630 --> 00:10:56,690 +يتعرف في أي لحظة على حجم المستندات الاستلامة التي + +155 +00:10:56,690 --> 00:10:59,540 +هذه المستندات ممكن أنها تتحول إلى قيمة ماليةأي + +156 +00:10:59,540 --> 00:11:02,760 +لحظة معينة احنا خدنا مفهوم القيد النظامي ايش هي + +157 +00:11:02,760 --> 00:11:06,000 +عبارة عن ايه عبارة عن قيد يقوم البنك بإعداده + +158 +00:11:06,000 --> 00:11:14,100 +لإثبات حجية العميل بأنه سلم مستندات ذات قيمة مالية + +159 +00:11:14,100 --> 00:11:18,980 +للبنك هاي رقم واحد اتنين حتى يحقق البنك عناصر + +160 +00:11:18,980 --> 00:11:22,460 +الرقابة اللازمة على ما يتم استلامه من مستندات ذات + +161 +00:11:22,460 --> 00:11:25,520 +قيمة مالية حتى يحقق عناصر الرقابة لا مش هالحق + +162 +00:11:25,520 --> 00:11:29,520 +عناصر الرقابة فرضا هذا القيد مش موجودو استلم ال + +163 +00:11:29,520 --> 00:11:32,740 +bank مجموعة أو أوراق ضمانات من عميله ما هي الوسيلة + +164 +00:11:32,740 --> 00:11:35,700 +حتى يتابعها ويعرفها حجمها وقيمتها واش سلم وما + +165 +00:11:35,700 --> 00:11:39,720 +استلم؟ هنرجع لوضع ايه؟ وضع كأنه بنشتغل في مجال + +166 +00:11:39,720 --> 00:11:43,920 +الدكانة مش حسابات لكن وجود القيد النظامي بسمح إلي + +167 +00:11:43,920 --> 00:11:48,940 +أن أعمل إيه؟ حساب في وين؟ في سجل الأستاذ وجود قيد + +168 +00:11:48,940 --> 00:11:51,980 +نظامي؟ أي قيد .. أي قيد موجود في المحاسبة سواء قيد + +169 +00:11:51,980 --> 00:11:55,320 +نظامي أو غير نظامي إيش معناته هذا؟ معناته أنا في + +170 +00:11:55,320 --> 00:11:59,760 +إله صفحة في سجل الأستاذلو صفحة في سجل الأستاذ يعني + +171 +00:11:59,760 --> 00:12:04,360 +معنى ذلك هنا هكون في عندى هنا حسابين حساب اسمه + +172 +00:12:04,360 --> 00:12:09,940 +حساب أوراق مالية أو تجارية و حساب هنا هكون حساب + +173 +00:12:09,940 --> 00:12:15,740 +ايش مودعي اكمل هتلاقي هذا الحسابين واحد مدينة و + +174 +00:12:15,740 --> 00:12:18,820 +اتانى دائن اتنى بيراقبوا على بعض طب لو كانت هذه + +175 +00:12:18,820 --> 00:12:21,980 +القيمة ألف دنار هكون هنا ألف مدينة مائة ألف دنار و + +176 +00:12:21,980 --> 00:12:25,780 +هكون دائن كام هنا مائة ألف دنارأصبح لو حاببنا نعرف + +177 +00:12:25,780 --> 00:12:29,260 +في أي لحظة ما هو رصيد الأوراق المالية أو الأوراق + +178 +00:12:29,260 --> 00:12:32,600 +التجارية التي سلمت من العملاء لل bank ايش هنعمل؟ + +179 +00:12:32,600 --> 00:12:36,860 +هنفتح سجل الأستاذ العام و نتعرف على رصيد هذا + +180 +00:12:36,860 --> 00:12:41,180 +الحساب طبعا هذا الحساب متحرك كل ما أتعمل إيه ساحب + +181 +00:12:41,180 --> 00:12:43,360 +أوراق مالية هكون هنا في الطرف الدائن مثلا أقول + +182 +00:12:43,360 --> 00:12:46,780 +عشرين ألف و أنا هكون في الطرف المدين عشرين ألف + +183 +00:12:46,780 --> 00:12:49,320 +أصبح رصيد الأوراق المالية و التجارية اللي في حوزة + +184 +00:12:49,320 --> 00:12:53,460 +bank كامل الآن تمانين ألفيعني هو وسيلة للتعرف + +185 +00:12:53,460 --> 00:12:58,180 +الرقابة على ما يوجد لدى خزينة البنك من أوراق شبه + +186 +00:12:58,180 --> 00:13:01,080 +نقدية لأنها تعتبر أوراق شبه نقدية ليه شبه نقدية؟ + +187 +00:13:01,080 --> 00:13:05,360 +لنقابل التحول إلى نقدية في أي لحظة عند حلول أجد + +188 +00:13:05,360 --> 00:13:12,140 +استحققها القدر اللي بعده هنمنح الإتمان أو التسليف + +189 +00:13:13,070 --> 00:13:16,550 +هيكون القيد المحاسبي نفس القيد السابق من حساب + +190 +00:13:16,550 --> 00:13:20,590 +السلف من حساب القروض او الحسابات التجارية المدينة + +191 +00:13:20,590 --> 00:13:24,670 +الى مذكورين الخزينة و الفوائد و العمولة نفس القيد + +192 +00:13:24,670 --> 00:13:29,410 +طبعا عند تزديد الاعتمال هيكون القيد من حساب + +193 +00:13:29,410 --> 00:13:32,030 +الخزينة الى حساب السلف او القروض او الحسابات + +194 +00:13:32,030 --> 00:13:34,910 +التجارية المدينة نفس القيد قلتلي احنا لحظة ايه + +195 +00:13:34,910 --> 00:13:39,230 +اختلاف في المسميات ولكن هو نفس القيد المحاسبي ايش + +196 +00:13:39,230 --> 00:13:42,660 +معنى القيد النظامي لما اتم التزديدهيلغى القيادة + +197 +00:13:42,660 --> 00:13:45,560 +النظامى لو تمت تزيد كلية هيلغى القيادة النظامى ايش + +198 +00:13:45,560 --> 00:13:49,160 +كلية لو تمت تزيد على جزء هيلغى القيادة النظامى + +199 +00:13:49,160 --> 00:13:55,260 +بقيمة الجزء ايه المسدد اذا تم تخلف عن السداد يعني + +200 +00:13:55,260 --> 00:13:59,120 +باعتبار الشخص المدين رفض السداد او ماعندهوش مقدر + +201 +00:13:59,120 --> 00:14:03,400 +على السداد في هذا الحالة هنعمل ايه هنتر نلجأ الى + +202 +00:14:03,400 --> 00:14:09,330 +عملية بيع هذه الضمانات البنك الان في حوز ضماناتو + +203 +00:14:09,330 --> 00:14:12,750 +هذه الضمانات ظهرت لصالح البنك يعني البنك له حق + +204 +00:14:12,750 --> 00:14:16,330 +يقوم ببيع هذه الضمانات هيبيع الضمانات هيوليش من + +205 +00:14:16,330 --> 00:14:20,110 +الخزينة إلى حساب أوراق مالية أو أوراق تجارية مبيعة + +206 +00:14:20,110 --> 00:14:25,130 +يعني العميل اللي أخد قرض اللي هو أنا فرضا عجزت عن + +207 +00:14:25,130 --> 00:14:28,270 +السداد لكن أنا عنده ضمانات موجودة حاول بنك مرة أو + +208 +00:14:28,270 --> 00:14:31,590 +اتنين أو تلاتة مشان يدفع أنا فقدت القدرة على + +209 +00:14:31,590 --> 00:14:34,770 +السداد لسبب معين ايش هام البنك اللي هذا يقوم ببيع + +210 +00:14:34,770 --> 00:14:37,530 +الضمانات اللي دي بحوزته إذا ورقة مالية هيبيعها + +211 +00:14:37,530 --> 00:14:41,870 +وين؟في السوق المالي إذا ورقة تجارية ولا حبيحة + +212 +00:14:41,870 --> 00:14:45,670 +هيخصم قيمتها سواء عنده أو عند بنك تاني ورقة تجارية + +213 +00:14:45,670 --> 00:14:48,690 +كنبيها لها هيخصم قيمتها وبالتالي هيكون قيمتها أقل + +214 +00:14:48,690 --> 00:14:52,530 +من القيمة الموجودة حيصدر هذه ورقة يتم حلول من حساب + +215 +00:14:52,530 --> 00:14:55,390 +الخزينة إلى حساب أوراق مالية أو أوراق تجارية مبيعة + +216 +00:14:55,390 --> 00:15:01,140 +بتلاحظوا هنا القيد هذا هذا عبارة عن قيد وسيطقيد + +217 +00:15:01,140 --> 00:15:06,580 +وصيط ديش قيد وصيط؟ يعني يتوسط بين عمليتين هذا + +218 +00:15:06,580 --> 00:15:09,280 +القيد و الوسيط أخدنا مفهومه سابقا هو عبارة عن قيد + +219 +00:15:09,280 --> 00:15:13,680 +اتوسط بين عمليتين يزول عند انتهاء السبب ايش انتهاء + +220 +00:15:13,680 --> 00:15:16,940 +السبب؟ احنا عملنا القيد و الوسيط ليه؟ عساس ان هذا + +221 +00:15:16,940 --> 00:15:20,540 +الفلوس اللي بيعنا فيها ايش هنعمل فيها؟ هنسوي فيها + +222 +00:15:20,540 --> 00:15:23,100 +الرصيد السلفي المستحق على العميل والباقي ايش هنعمل + +223 +00:15:23,100 --> 00:15:26,680 +فيه؟ الرجوع للعميل نفسه لأن انتوا كبنك بيعت + +224 +00:15:26,680 --> 00:15:29,120 +الأوراق المالية والتجارية تبعتي اللي هنقدملكوا أنا + +225 +00:15:30,110 --> 00:15:34,590 +بساكروا حساب السلفة و إذا زاد رصيد .. هتاخدوه ولا + +226 +00:15:34,590 --> 00:15:36,870 +ترجعوه إليه .. هتسجعوه على صالح العامل .. لأن + +227 +00:15:36,870 --> 00:15:40,850 +البنك ما هو بصدر الحقوق الآخرين .. فاديكم معايا .. + +228 +00:15:40,850 --> 00:15:43,890 +هذا القيد الوسيط .. بنضطر نعمله ليه .. لأنه الأن + +229 +00:15:43,890 --> 00:15:46,950 +احنا عملية البيع بالتم ثم التسوية بالتم في تاريخ + +230 +00:15:46,950 --> 00:15:49,970 +لاحق .. مابتمشي هنا في نفس اللحظة .. أمر طبيعي كده + +231 +00:15:49,970 --> 00:15:52,790 +.. منطقي بنبيع اليوم .. و بكرا أو بعد بكرا .. بتتم + +232 +00:15:52,790 --> 00:15:55,230 +عملية التسوية .. مابتمشي في نفس اللحظة .. وبالتالي + +233 +00:15:55,230 --> 00:15:59,690 +هنضطر نعمل قيدين محاسبين .. هذا القيد الأوللأن قيد + +234 +00:15:59,690 --> 00:16:03,870 +الأول كان طرف المدينة الخزينة لأنه قبضنا فلوس وطرف + +235 +00:16:03,870 --> 00:16:08,050 +الدائن قيد وسيط اسمه أوراق تجارية أو أوراق مالية + +236 +00:16:08,050 --> 00:16:14,890 +مباععة هنا قيد التسويقاللي موجود فى الطرف الدائن + +237 +00:16:14,890 --> 00:16:19,090 +من هذا القيد أصبح فى الطرف المدينى أصبح هذا القيد + +238 +00:16:19,090 --> 00:16:22,990 +كان معلق على شرط ايش الشرط هو اننا نقوم بجرائش + +239 +00:16:22,990 --> 00:16:26,510 +التسوية اللازمة يوم ما نجرى التسوية اللازمة يوم ما + +240 +00:16:26,510 --> 00:16:30,010 +نسكر هذا القيد الوسيط يعني عملية ارتكاز او محطة + +241 +00:16:30,010 --> 00:16:33,590 +توقف معين ينتهي بانتهاء السبب اللى قُنشها من أجله + +242 +00:16:33,590 --> 00:16:38,590 +ايش قُنهنا الطرف الدائن الى حساب السلف حساب القروض + +243 +00:16:38,590 --> 00:16:42,380 +او الحسابات الجارية المدينةوبالتالي هنا تم التسويق + +244 +00:16:42,380 --> 00:16:49,200 +منه من الضمانات لكن + +245 +00:16:49,200 --> 00:16:52,660 +لو فرضا المبلغ اللى موجود نتيجة عملية البيع لنعود + +246 +00:16:52,660 --> 00:16:57,300 +لخلف شوية لما قلنا هنا من حساب الخزينة فرضا عملية + +247 +00:16:57,300 --> 00:17:01,220 +البيع هذه عملية + +248 +00:17:01,220 --> 00:17:06,840 +البيع أسفرت عن عملية بيع قدر 100 ألف دينار ولكن + +249 +00:17:06,840 --> 00:17:11,810 +أوراق السلفية الموجودة 90 ألف دينارأصبحوا اتبقى + +250 +00:17:11,810 --> 00:17:14,330 +ايه؟ اتبقى عندي عشر تلاف دنار خدهم ال bank ايش + +251 +00:17:14,330 --> 00:17:17,190 +هيكون هنا الطرف الدائم القيد أيضا؟ الى الحسابات + +252 +00:17:17,190 --> 00:17:21,190 +التجارية او الخزينة واضح ليه؟ لأنه ثمن البيع 100 + +253 +00:17:21,190 --> 00:17:25,830 +ألف احنا السلفة أساسا قيمتها 90 أصبح العشر تلاف + +254 +00:17:25,830 --> 00:17:28,650 +هدريمين هنعطيها نعطيها العميل من أول الى حساب + +255 +00:17:28,650 --> 00:17:32,070 +الخزينة الى مذكورينه يعني السلف وقرض وكذا ثم الى + +256 +00:17:32,070 --> 00:17:35,490 +حساب الخزينة او الحسابات التجارية ايه الدائن ولا + +257 +00:17:35,490 --> 00:17:39,470 +مدينة؟ الدائن .. الدائن لما تسجل ايش لصالحه المبلغ + +258 +00:17:39,470 --> 00:17:39,730 +هذا + +259 +00:17:45,890 --> 00:17:51,310 +التسليف بضمانات عينية ايش ضمانات عينية عبارة عن + +260 +00:17:51,310 --> 00:17:54,710 +بضايع عبارة عن أقارات والكل بيعرف الأقارة هو عبارة + +261 +00:17:54,710 --> 00:17:59,170 +عن مباني أو الأراضي هذا الأقار والبضايع موجودة + +262 +00:17:59,170 --> 00:18:05,790 +الآن عندما يتم منح التسليف عندما + +263 +00:18:05,790 --> 00:18:11,580 +يتم منح التسليف لابد من عمل قيد نظاميمشان البنك + +264 +00:18:11,580 --> 00:18:17,280 +يثبت إيش استلم من عقارات أو استلم من بضائع من قبل + +265 +00:18:17,280 --> 00:18:20,320 +العميل لأنه إذا ماعملش القيدها ده مش هيقدر يعمل + +266 +00:18:20,320 --> 00:18:23,700 +إيه سجل الأستاذ العام يتعرف على سيدها للحساب في + +267 +00:18:23,700 --> 00:18:26,820 +أية لحظة فلابد أن يقوم بعمل قيد النظامي وغياب + +268 +00:18:26,820 --> 00:18:30,620 +القيد النظامي يفقد البنك قدرته على السيطرة ومعرفة + +269 +00:18:30,620 --> 00:18:34,420 +ما هي الأمور أو المستندات ذات القيمة المالية اللي + +270 +00:18:34,420 --> 00:18:37,860 +أخدها كضمنات هنقوم من حساب العقارات أو المباني أو + +271 +00:18:37,860 --> 00:18:42,140 +البضائعضمان تسليف او سلف الى حساب اصحاب ضمانات + +272 +00:18:42,140 --> 00:18:46,120 +عينية طبعا هذا في سجل الأستاذ العام لكن افرض اكتر + +273 +00:18:46,120 --> 00:18:49,260 +من شخص قدمني ضمانات عينية ايش هنعمل هنفتح سجل + +274 +00:18:49,260 --> 00:18:52,500 +الأستاذ مساعد انحدد لكل واحد ايش الضمانات لها الف + +275 +00:18:52,500 --> 00:18:55,380 +باجيم حسب كل واحد ايش الضمانات اللى قدمها سواء + +276 +00:18:55,380 --> 00:19:01,540 +كانت عقارات او بضاعة عند منح التسليف هو نفس القيد + +277 +00:19:01,540 --> 00:19:03,900 +المحاسب السابق ايش و لا القيد المحاسب السابق من + +278 +00:19:03,900 --> 00:19:09,150 +حساب ايشسلف إلى مذكورين حساب السلف أو القورض أو + +279 +00:19:09,150 --> 00:19:12,030 +الحسابات تجار مدينة أي كان نوعها طبعا إلى حساب + +280 +00:19:12,030 --> 00:19:17,600 +الخزينة الفوائد و العمولاتأحيانا بناخد مصرفات نقل + +281 +00:19:17,600 --> 00:19:21,380 +إذا كان البضاعة موجودة عند العميل في مخازنه + +282 +00:19:21,380 --> 00:19:24,000 +وماعطانيش مفتاح المخازن التابع هو بيكون في مخازن + +283 +00:19:24,000 --> 00:19:27,360 +العميل نفسه قاللي لأ فضي مخازني خدوا مخازنك أنت + +284 +00:19:27,360 --> 00:19:31,080 +هتطر أعمل عملية نقل من مخازن العميل إلى مخازن + +285 +00:19:31,080 --> 00:19:33,620 +البنك البنك هيدفع مخازنه طبعا لو ماديهوش مخازن + +286 +00:19:33,620 --> 00:19:38,500 +البنك هيتطر هيعمله هيستأجر مخازن استجار المخازن + +287 +00:19:38,500 --> 00:19:43,290 +هذه هيتطبط فعلها مصرفات نقل و تخزين أو رهينلكن لو + +288 +00:19:43,290 --> 00:19:47,230 +بقيت البضاعة في نفس مخزن العميل، لا داعي لعمل + +289 +00:19:47,230 --> 00:19:50,910 +المصرفات هذه إذا تكبد البنك المصرفات، هنقول إلى + +290 +00:19:50,910 --> 00:19:54,650 +حساب مصرفات التخزين، مصرفات النقل، مصرفات الرهن، + +291 +00:19:54,650 --> 00:19:57,310 +يعني ما يدفع البنك من خليفة طرف الدائن كمصرفات طب + +292 +00:19:57,310 --> 00:19:59,330 +ليش هنا أقول إنه مصرفات دائن؟ لأنه معروف أن + +293 +00:19:59,330 --> 00:20:04,550 +المصرفات أساسا مدينة، ليه؟ هنا استردادا لمصرفات + +294 +00:20:04,550 --> 00:20:08,410 +قام البنك بدفعها سابقا، أيه دفعها؟ هيحملها حساب + +295 +00:20:08,410 --> 00:20:11,890 +العميل، هيدفعها العميل، بالضبطالان سابقة لما البنك + +296 +00:20:11,890 --> 00:20:15,730 +نقل البضاعة من مخازي العميل لمخازي البنك البنك + +297 +00:20:15,730 --> 00:20:18,790 +ماعندوش مخازي استأجر أصبح دفع أجر لمين لصاحب + +298 +00:20:18,790 --> 00:20:22,290 +المخازي ايش كان قيد المحاسب ايه؟ من حساب مصرفات + +299 +00:20:22,290 --> 00:20:26,350 +إيجار إلى حساب الخزينة هذا القيد عمله البنك سابقا + +300 +00:20:26,350 --> 00:20:29,650 +الان بنسترد المصرفات دي خليها في طرف الدين بعد ما + +301 +00:20:29,650 --> 00:20:36,650 +كانوا في طرف المدينة فضل في سؤال؟ من عايز يسأل؟ + +302 +00:20:36,650 --> 00:20:37,730 +واضح؟ + +303 +00:20:41,610 --> 00:20:46,870 +عند التزديد نفس القيادة المحاسبة السابقة سنقول من + +304 +00:20:46,870 --> 00:20:50,330 +حساب الخزينة إلى حساب السلاف أو حساب القروض أو + +305 +00:20:50,330 --> 00:20:56,630 +الحسابات الجارية المدينة طب إذا تخلف العميل عن + +306 +00:20:56,630 --> 00:21:00,510 +السداد يعني أخدنا منه ضمانات لكن في تاريخ + +307 +00:21:00,510 --> 00:21:04,210 +الاستحقاق رفض السداد أو فلس ماعندهش مكانيه هنضطر + +308 +00:21:04,210 --> 00:21:06,510 +نبيع ايش الضمانات نفس القيادة السابقة اللي عملنا + +309 +00:21:06,510 --> 00:21:08,750 +في الحلقة السابقة سنقول من حساب الخزينة إلى + +310 +00:21:08,750 --> 00:21:13,070 +الضمانات المبيعةتخزينا مدينة لأنه قبضنا المبلغ + +311 +00:21:13,070 --> 00:21:16,930 +البيع هذه ثمن البيع طبعا تخزينا ايش بتكون هنا قيمة + +312 +00:21:16,930 --> 00:21:23,670 +البيع الى حساب الضمانات المبيعة قيد وسيط هو قيد + +313 +00:21:23,670 --> 00:21:27,130 +عبارة عن قيد وسيط بتم عمله هذا القيد وسيط يقفل + +314 +00:21:27,130 --> 00:21:32,410 +مباشرة عند إجرائش التسويق هنعمل التسويق الآن من + +315 +00:21:32,410 --> 00:21:34,850 +حساب الضمانات المبيعة القيد اللي كان موجود هنا ايه + +316 +00:21:34,850 --> 00:21:38,820 +صار معاه هنا اتلغىليه ماعملوه مش في قيد واحد؟ لأنه + +317 +00:21:38,820 --> 00:21:41,480 +في تفاطر زمانية بين القيد هذا والقيد التاني، لو + +318 +00:21:41,480 --> 00:21:44,460 +انتموا في نفس اللحظة، مافيش داعي نعمل قيدين، من + +319 +00:21:44,460 --> 00:21:47,840 +حساب الضمانات المبيعة إلى مذكرين، سلف أو قروض أو + +320 +00:21:47,840 --> 00:21:53,700 +كذا، وحساب العمولة ثم إذا كان هناك مصرفات بسبب + +321 +00:21:53,700 --> 00:21:56,800 +عملية البيعة، يعني البنك لما أجى يبيع العقار، + +322 +00:21:56,800 --> 00:22:00,780 +البنك مش سمصاره ولا يعرف إيه عقرتمش هو .. مش تاجر + +323 +00:22:00,780 --> 00:22:04,760 +فهيضطر يكلف واحد يبيع الأقار نيابة عنه هذا الشخص + +324 +00:22:04,760 --> 00:22:07,380 +اللي بيبقى الأقار و بده جهده و بده تعبه هيضطر ال + +325 +00:22:07,380 --> 00:22:10,380 +bank ياخد ايه؟ ياخد عمولة و يعطيها العمولة لمن؟ + +326 +00:22:10,380 --> 00:22:14,060 +للبيع او يدفع مصرفات البيع لشخص معين او مثلا الشخص + +327 +00:22:14,060 --> 00:22:17,620 +المشتري قال لأ انقل البضاعة لما خزني هانقل البضاعة + +328 +00:22:17,620 --> 00:22:21,160 +و بتاعنا هنتحمل مصرفات البيع يعني ايش مصرفات بتتم + +329 +00:22:21,160 --> 00:22:24,740 +دفعها سابقا لنقوم ايش نفصلها من حساب العميل؟ + +330 +00:22:30,340 --> 00:22:33,220 +ماذا نفقه علينا الآن؟ نلغي القيد النظامي الموجود + +331 +00:22:33,220 --> 00:22:36,480 +نلغي القيد النظامي اللى كان موجود سابقا لإنه تم + +332 +00:22:36,480 --> 00:22:40,580 +عملية البيع ما ملاحظة ان عند إجراء التسوية هذا ما + +333 +00:22:40,580 --> 00:22:44,280 +نغيبش عن بأننا لابد في هذه الحالة أي مبالغ بالزيد + +334 +00:22:44,280 --> 00:22:49,520 +من ثمن البيع هتسجل لصالح من؟ لصالح العميل هذه + +335 +00:22:49,520 --> 00:22:52,360 +المبادرة اللى هنشتغلها كلها عبارة عن قيد واحد بس + +336 +00:22:52,360 --> 00:22:56,800 +مع اختلاف المسمياتفالان كده خلينا ايش نبدأ نحل + +337 +00:22:56,800 --> 00:22:58,980 +التمرين اللى موجود مع بعض و نساعدكم في حد التمرين + +338 +00:22:58,980 --> 00:23:06,200 +فتحولوا لان صفحه صفحه + +339 +00:23:06,200 --> 00:23:15,560 +174 هنحل + +340 +00:23:15,560 --> 00:23:22,160 +السؤال 5 و 6 و 7 يلا كده مين بشعر في نفسه الكفاءة + +341 +00:23:22,160 --> 00:23:28,430 +نعمالحلقة من الخمسة و ستة و سبعة مين كده عايز + +342 +00:23:28,430 --> 00:23:40,050 +يتحرك معانا، اتفضلي السؤال سهل، سهل جدا عنس + +343 +00:23:40,050 --> 00:23:44,730 +.. + +344 +00:23:44,730 --> 00:23:48,410 +مون ورا حدا، وين؟ مش هايسة معاك يا ناس + +345 +00:24:02,630 --> 00:24:16,350 +ما كنت اتمنى اقرأ السؤال علينا نشوفه طبعا + +346 +00:24:16,350 --> 00:24:22,390 +هو من ناحية العملية احنا هنفترض ان مافيش حاجة + +347 +00:24:22,390 --> 00:24:25,830 +بتكون بدون ضمنات لكن بناخد المثال اساس ان لو فرن + +348 +00:24:25,830 --> 00:24:29,750 +صارت حالة من الحالات انه بدون ايش بدون ضمنات هنعمل + +349 +00:24:29,750 --> 00:24:35,540 +في الأول حاجة ايهالقيد منح السلف من حساب القروض + +350 +00:24:35,540 --> 00:24:43,700 +والسلف إلى مذكورين يعني قيامكم الآن ومشاركتكم معنا + +351 +00:24:43,700 --> 00:24:46,120 +في حل هذا اللي عملنا بصراحة أبسط أنواع القيود + +352 +00:24:46,120 --> 00:24:49,540 +المحاسبية في هذا القسم زي قسم الوداعي بعتبر القسم + +353 +00:24:49,540 --> 00:24:53,120 +الوداعي أكتر قسم موجود وقسم القروض التلسة أكتر قسم + +354 +00:24:53,120 --> 00:24:57,500 +موجود ولكن القيود المحاسبية سهلة للغايةقسم + +355 +00:24:57,500 --> 00:25:02,380 +الكمبيوترات قسم خطير و عملته قليل شوية لكن قيودته + +356 +00:25:02,380 --> 00:25:06,140 +صعبة من حساب القيود الصحيفة لحساب العمولة و الفواد + +357 +00:25:06,140 --> 00:25:12,960 +اربع + +358 +00:25:12,960 --> 00:25:18,620 +و خمسين اربع و اربعين و خمسمية مظبوط طيب نقطة اللي + +359 +00:25:18,620 --> 00:25:24,600 +بعدها نقطة راح حل بقى كمان هذا ألف بقى بلق مجموعة + +360 +00:25:24,600 --> 00:25:25,540 +قروض وسولة في المملكة + +361 +00:25:30,850 --> 00:25:35,310 +نفس القيادة المحاسبة تقريبا + +362 +00:25:35,310 --> 00:25:49,550 +انا + +363 +00:25:49,550 --> 00:25:52,130 +بدأ فضل دائما نكتب الخزينة قبل كل حاجة ليه؟ لأن + +364 +00:25:52,130 --> 00:25:56,170 +الخزينة هي الأساس في عملية منح القرض مش مشكلة مش + +365 +00:25:56,170 --> 00:26:02,660 +خطأ يعنيقداش مبلغ هو؟ ستين ألف .. هداك ستمية .. + +366 +00:26:02,660 --> 00:26:06,640 +ستمية .. ستمية .. ستمية .. ستمية .. ستمية .. ستمية + +367 +00:26:06,640 --> 00:26:08,280 +.. ستمية .. ستمية .. ستمية .. ستمية .. ستمية .. + +368 +00:26:08,280 --> 00:26:14,580 +ستمية .. ستمية .. ستمية .. ستمية .. ستمية .. ستمية + +369 +00:26:14,580 --> 00:26:17,680 +.. ستمية .. ستمية .. ستمية .. ستمية .. ستمية .. + +370 +00:26:17,680 --> 00:26:17,700 +.. ستمية .. ستمية .. ستمية .. ستمية .. ستمية .. + +371 +00:26:17,700 --> 00:26:17,780 +ستمية .. ستمية .. ستمية .. ستمية .. ستمية .. ستمية + +372 +00:26:17,780 --> 00:26:18,960 +.. ستمية .. + +373 +00:26:25,540 --> 00:26:28,660 +ماشي أمي أعطيك العافية كتبيلي أسمك في ورقة و + +374 +00:26:28,660 --> 00:26:35,200 +كتبيليها قصة ماشي اه مين عايزين يشاركنا؟ شكلك عايز + +375 +00:26:35,200 --> 00:26:42,140 +تطلع ورايا؟ اه + +376 +00:26:42,140 --> 00:26:47,140 +يا سماح اه ايش رأيكم؟ تعالي تطلعي تطلعي تتوكي على + +377 +00:26:47,140 --> 00:26:55,480 +العالم سهل اه تطلعي؟يلا بنساعد .. بنساعد الكل رب + +378 +00:26:55,480 --> 00:27:06,620 +العالمين اقرأ السؤال طيب جيم بلغ مجموع القروض و + +379 +00:27:06,620 --> 00:27:11,960 +الصرف الممنوحة بضمان أوراق مالية 30 + +380 +00:27:11,960 --> 00:27:15,240 +ألف دينار و كانت القيمة الإسمية لهذه الأوراق 40 + +381 +00:27:15,240 --> 00:27:17,940 +ألف دينار ايش الفرق الآن بين القيمة الإسمية و بين + +382 +00:27:17,940 --> 00:27:21,600 +.. احنا اتفقنا سابقا لما شرحنا القسمإنه في حاجة + +383 +00:27:21,600 --> 00:27:26,280 +اسمها القيمة + +384 +00:27:26,280 --> 00:27:30,740 +التسليفية للضمان ماريش خاين أشرح النقطة دي بس هنا + +385 +00:27:30,740 --> 00:27:35,040 +مثلا نفترض أنتوا البنك و أنا العميل طلبت منكوا + +386 +00:27:35,040 --> 00:27:38,420 +سلفة مثلا قول 100 ألف دينار قيمة السلفة المطلوبة + +387 +00:27:38,420 --> 00:27:44,160 +هذه السلفة يطرح هل أنتوا كبنك تقولوا أعطيني ضمان + +388 +00:27:44,160 --> 00:27:47,280 +بقيمة السلفة ولا أكتر من قيمة السلفة المنطق إيش + +389 +00:27:47,280 --> 00:27:50,890 +بقولبقيم السلفة اكتر انا افضل اقبل انت منكم سلفة + +390 +00:27:50,890 --> 00:27:54,850 +100000 بتطلبوني بضمان اكتر من 100000 ولا اقل ولا + +391 +00:27:54,850 --> 00:28:00,170 +اكتر دائما اكتر دائما بكون الضمانات اكبر من قيم + +392 +00:28:00,170 --> 00:28:05,050 +السلفة يعني هذه السلفة اصبح الضمانات تكون ايه اكبر + +393 +00:28:05,050 --> 00:28:11,630 +اداش مثلا اقول مثلا 120000 يعني + +394 +00:28:11,630 --> 00:28:14,530 +دائما الضمانات اكتر من قيم السلفة طب ليش ايش + +395 +00:28:14,530 --> 00:28:21,030 +السبب؟ مين بدر يجاوب؟ اهماذا تغير؟ قيمتها ماذا؟ + +396 +00:28:21,030 --> 00:28:26,530 +تتقلب قيمة الضمانات ممكن تتقلب، ممكن تصير هبوط، + +397 +00:28:26,530 --> 00:28:30,170 +وبالتالي، لو أعطيتهم سنة مائة ألف، ممكن تقدّلكوا + +398 +00:28:30,170 --> 00:28:34,060 +ضمان مائة ألفأفرض صار انهيار في أسعار العقارات، + +399 +00:28:34,060 --> 00:28:36,980 +انهيار في أسعار الأسهم، زي ما صار انهيارات كتيرة، + +400 +00:28:36,980 --> 00:28:40,520 +أصبح الضمان اللي موجود، حيكون خطير، أقل من قيمة + +401 +00:28:40,520 --> 00:28:44,120 +السلفة، هنا فيه مشكلة فالبنك بيغطي حاله كيف؟ + +402 +00:28:44,120 --> 00:28:48,300 +بيحاول دائما يعطي ضمنات، ياخد ضمنات أكتر من قيم + +403 +00:28:48,300 --> 00:28:51,280 +السلفة، يعطي السلفة يعني أيش؟ أقل من الضمنات، يعني + +404 +00:28:51,280 --> 00:28:55,280 +خلنا نتكلم السلفة أقل من الضمان، السلفة أقل من + +405 +00:28:55,280 --> 00:28:59,910 +الضمانطب طول أقلب كام يعني؟ اللي هو نسبة مقوية؟ + +406 +00:28:59,910 --> 00:29:02,930 +خلّيني أتكلم عن نسبة مقوية يعني لو كان واحد قض بان + +407 +00:29:02,930 --> 00:29:12,110 +ضمان مثلا عقارات كام نسبة السلفة نعطيه منها؟ واحد + +408 +00:29:12,110 --> 00:29:14,490 +يقول ستين، سبعين، تمانين مثلا خلّيني افترض أقول + +409 +00:29:14,490 --> 00:29:18,790 +تمانين في المية تمانين في المية ماعيش من قيمة + +410 +00:29:18,790 --> 00:29:21,590 +العقار يعني لو جابلي عقار مثلا قيم 200 ألف بقوله + +411 +00:29:21,590 --> 00:29:25,210 +الحد الأقصى اللي ممكن أعطيك سلفة تمانين لو قالي + +412 +00:29:25,210 --> 00:29:29,410 +واحد تمانين أقول مافيشليه؟ لأنه بعمل 20% هي + +413 +00:29:29,410 --> 00:29:33,970 +لمعالجة التقلبات التي قد تحدث في أسعار العقارات + +414 +00:29:33,970 --> 00:29:39,810 +طيب قدّاملي أوراق مالية أوراق مالية عرضة أيضا + +415 +00:29:39,810 --> 00:29:42,770 +للتقلبات في أسعارها ولا لا؟ عرضة للتقلبات كام يا + +416 +00:29:42,770 --> 00:29:46,430 +ترى؟ تقلبات هل في تقلبات حد؟ إيش مستوى السوق اللي + +417 +00:29:46,430 --> 00:29:49,230 +موجود؟ إيش مستوى العالم؟ إيش اقتصاد؟ أقول مثلا + +418 +00:29:49,230 --> 00:29:53,430 +بعطيك 70% يعني عقارات أثبت من أوراق المالية إلى حد + +419 +00:29:53,430 --> 00:29:53,590 +ما + +420 +00:29:56,510 --> 00:30:02,430 +فرضا أوراق تجارية، أوراق تجارية خطيرة، لأن أوراق + +421 +00:30:02,430 --> 00:30:07,150 +تجارية مرتبطة بإيش؟ بسعر الفائدة، وسعر الفائدة + +422 +00:30:07,150 --> 00:30:14,220 +دائما متذبذب، ومرتبط بالمدة ومرتبط بالقيمةلأنه مش + +423 +00:30:14,220 --> 00:30:16,400 +هنطلع نبيع أوراق تجارية، يعني كانوا بيقسموا أوراق + +424 +00:30:16,400 --> 00:30:19,600 +تجارية، إيش عناصر بتأثر في الخصم، اتفقنا احنا، إيش + +425 +00:30:19,600 --> 00:30:23,740 +عبارة عن قيمة الورقة، مدة الورقة من تاريخ الخصم + +426 +00:30:23,740 --> 00:30:26,700 +إلى تاريخ الاستحقاق، ثم معدل الفائد الموجود أو + +427 +00:30:26,700 --> 00:30:29,920 +معدل الخصم، معدل الفائد ده متقلب، أصبح وقولك 60% + +428 +00:30:29,920 --> 00:30:35,940 +أصبح القاعدة العامة دائما أنه في حالة منح الظبانات + +429 +00:30:35,940 --> 00:30:41,050 +عند منح السلفة بظباناتيجب أن يكتون هذه السلفة + +430 +00:30:41,050 --> 00:30:46,430 +بنسبة معينة من قيمة الضمان كحد أقصى يعني أقصاها 80 + +431 +00:30:46,430 --> 00:30:48,930 +أقصاها 70 أقصتي دي هي طور السؤال اذ مندكم هنا + +432 +00:30:48,930 --> 00:30:53,090 +السؤال وجهي من هو الذي يحدد هذه النسبة الذي يقوم + +433 +00:30:53,090 --> 00:30:58,890 +بتحديد هذه النسبة مين هو البنك المركزي ليش البنك + +434 +00:30:58,890 --> 00:31:02,330 +المركزي يحدد هذه النسبة لأن البنك المركزي معنى + +435 +00:31:02,330 --> 00:31:08,240 +بالمحافظة على أصول البنوكاليوم بانك معين اعطى + +436 +00:31:08,240 --> 00:31:12,260 +السلفة لشخص والضمانات انهارت ايش حصل في البنك؟ + +437 +00:31:12,260 --> 00:31:15,640 +حيضطر البنك اتعرض الى مشكلة و ازم السيولة حصل عنده + +438 +00:31:15,640 --> 00:31:18,620 +مشكلة مالية ممكن تسحب الى البنوك التانى وبالتالي + +439 +00:31:18,620 --> 00:31:21,480 +بس كون دخلنا في مشكلة كان سببها اللي هو البنك + +440 +00:31:21,480 --> 00:31:24,280 +ماتغيرش بالتعليمات لهذا السبب يقوم البنك المركزي + +441 +00:31:24,280 --> 00:31:30,000 +عادة بإصدار تعميم بيرسله البنوك يا بنوك القيمة + +442 +00:31:30,000 --> 00:31:33,260 +التسليفية بقوله القيمة التسليفية لكل ضمان هي + +443 +00:31:33,260 --> 00:31:38,660 +كالقاتلعقارات كذا، أوراق مالية كذا، أوراق تجارية + +444 +00:31:38,660 --> 00:31:41,280 +كذا، يعني هذا يسمى القيمة التسليفية يعني إيش مع + +445 +00:31:41,280 --> 00:31:44,280 +القيمة التسليفية؟ يعني الحد الأقصى المسموح بيه إيش + +446 +00:31:44,280 --> 00:31:48,740 +بمنح السلفة هذا القيمة التسليفية طبعا مهمة جدا + +447 +00:31:48,740 --> 00:31:52,780 +مراعتها لأنه تؤدي إلى المحافظة على أصول البنوك + +448 +00:31:52,780 --> 00:31:56,360 +البنك المركزي مهتم بمتابعة هذا الأمر ويقوم بشكل + +449 +00:31:56,360 --> 00:32:01,020 +دوري كل ست أشهر أو كل سنة وجد أن القيمة التسليفية + +450 +00:32:01,020 --> 00:32:05,010 +هذه السنة هذهمطابق السنة اللي بعدها ممكن يغير ممكن + +451 +00:32:05,010 --> 00:32:08,250 +يزيد و ممكن ينقص فيضاء إيش الأحوال والحالة + +452 +00:32:08,250 --> 00:32:10,970 +الاقتصادية السادة في البيئة المحلية والبيع ياش + +453 +00:32:10,970 --> 00:32:14,490 +الدولية لأنه أي تأثير في البيئة الدولية ممكن يعكس + +454 +00:32:14,490 --> 00:32:20,770 +على البيئة المحلية طيب الآن القيمة الاسمية كام يا + +455 +00:32:20,770 --> 00:32:25,150 +سمحي الله تعالي القيمة الاسمية كانت 40 ألف دينار + +456 +00:32:25,150 --> 00:32:29,630 +القيمة الاسمية يعني قيمة الضمان نفسه + +457 +00:32:33,820 --> 00:32:37,700 +القيمة التسليفية لقيمة الضمان المقدم كان قيمته 40 + +458 +00:32:37,700 --> 00:32:43,200 +ألف دينار السلفة منوحة 30 ألف سنعمل قيد نظامي + +459 +00:32:43,200 --> 00:32:54,720 +بالقيمة من حساب أوراق مالية ضمان سلف من حساب أوراق + +460 +00:32:54,720 --> 00:32:59,100 +مالية ضمان سلف إلى حساب مودعي أوراق مالية ضمان سلف + +461 +00:33:09,000 --> 00:33:10,920 +هذا القيمة اللي مظهر بالقيمة الاسمية اللي هي 40 + +462 +00:33:10,920 --> 00:33:14,900 +ألف ايش معناه قيمة اسمية يعني القيمة اللي موجودة + +463 +00:33:14,900 --> 00:33:19,700 +على وجه الورقة قيمتها كذا سموها قيمة اسمية مش قيمة + +464 +00:33:19,700 --> 00:33:21,800 +السوقية القيمة السوقية يعني بقى كم تبيع و تشترى + +465 +00:33:21,800 --> 00:33:26,960 +هذه الورقة ده اعمل قيمة السلفة في الأول من حساب + +466 +00:33:26,960 --> 00:33:31,880 +السلف او القروض من حساب القروض والسلف إلى مذكرين + +467 +00:33:31,880 --> 00:33:36,260 +من حساب القروض والسلف إلى مذكرين + +468 +00:33:39,270 --> 00:33:46,250 +الخزينة والفائدة والعمولة قيمة + +469 +00:33:46,250 --> 00:33:51,010 +القروض و الصلاة في كام تلاتين الف تلاتين الف + +470 +00:33:51,010 --> 00:33:54,110 +القروض ايوة تلاتين الف ايوة عندك تلاتين الف + +471 +00:33:54,110 --> 00:33:58,690 +الفائدة كانت كام عشرة في المية عن التلاتة الف + +472 +00:33:58,690 --> 00:34:03,670 +فائدة تلاتة الف والعمولة تلاتمية الخزينة الآن + +473 +00:34:03,670 --> 00:34:08,370 +سنقول ستة و عشرين ألف و سبعمية ستة و عشرين ألف و + +474 +00:34:08,370 --> 00:34:15,000 +سبعميةهذا قيد منح السلفة لان هننتظر الخطوة التالية + +475 +00:34:15,000 --> 00:34:18,460 +ايش بيحدث في هذه السلفة يا ما بيتم التزديد يا بيتم + +476 +00:34:18,460 --> 00:34:25,340 +عدم التزديد ايش السؤال اللي عندنا هنا سدد منها جزء + +477 +00:34:25,340 --> 00:34:30,240 +عند حلول أجن 25000 قرص هنعمل قيد في الحالة هذه من + +478 +00:34:30,240 --> 00:34:34,460 +حساب حساب + +479 +00:34:34,460 --> 00:34:37,560 +الخزينة الى حساب السلف او القروض + +480 +00:34:45,240 --> 00:34:49,340 +بقيمة ال 25 طب و الباقي لسه ماتجهاش تاريخ استحقاقه + +481 +00:34:49,340 --> 00:34:51,500 +ممكن او فيه مشكلة يعني معينة احنا مافيهش عليها + +482 +00:34:51,500 --> 00:34:55,600 +الاسئلة ايه اللي بيظل عندي لساني او ع ننسى ايش + +483 +00:34:55,600 --> 00:35:01,080 +القيد النظامي نلغي القيد النظامي بنفس القيمة + +484 +00:35:01,080 --> 00:35:08,700 +المسددة ال 25 ألف اللي + +485 +00:35:08,700 --> 00:35:12,900 +انا القيد النظامي ايش رصيده كان 40 مش كده ولا لا + +486 +00:35:14,320 --> 00:35:16,820 +والغرب 25 أداش رصيده القيد النظام اللي بقى دلوقتي + +487 +00:35:16,820 --> 00:35:22,160 +15 هذا رصيد القيد النظام القيمته 15 يقابل سلف و + +488 +00:35:22,160 --> 00:35:26,900 +قروض لم تسدد قيمته كام؟ 5 مش كده ولا لا؟ لو سددنا + +489 +00:35:26,900 --> 00:35:31,540 +25 و كنا عطينا عشرة و تلاتين معانا مش معانا بقال + +490 +00:35:31,540 --> 00:35:36,400 +خمسة يعني خمسة عبارة عن ايه؟ عن قيمة السلفة و رصيد + +491 +00:35:36,400 --> 00:35:40,390 +السلفة يقابل قيد النظام بقدر إيه؟ 15من حساب + +492 +00:35:40,390 --> 00:35:42,470 +القيادة المظلمة اكس القيادة المظلمة اللي عندك هداك + +493 +00:35:42,470 --> 00:35:51,990 +من حساب المتعين فوق المتعين تفضل + +494 +00:35:51,990 --> 00:36:06,830 +خمسة + +495 +00:36:06,830 --> 00:36:11,820 +عشرينبالقيمة المسددة ما نساش بالقيمة المسددة ايش + +496 +00:36:11,820 --> 00:36:15,260 +بتم تزيده بالقدر اللي هي تم تزيده بل هو نفس القدر + +497 +00:36:15,260 --> 00:36:18,740 +اللي بتام عملية إيش ألغاء القيادة النظامية ماشي + +498 +00:36:18,740 --> 00:36:25,180 +يعطيك العفو طيب + +499 +00:36:25,180 --> 00:36:31,460 +قلتلها تطلع مالش استعد + +500 +00:36:31,460 --> 00:36:32,540 +انت على السؤال اللي بعدك ماشي + +501 +00:36:38,880 --> 00:36:42,040 +ده ال .. استنى شوية، اديمسوا حدا، امسح، اتوكل + +502 +00:36:42,040 --> 00:36:53,080 +اديمها شوية، امسح قراينا + +503 +00:36:53,080 --> 00:36:56,400 +السؤال الرقم تالت؟ كان في قيمة اسمية الأوراق + +504 +00:36:56,400 --> 00:36:59,740 +المالية المتقدمة للجمال السلف و تحويل المجتمع 100 + +505 +00:36:59,740 --> 00:37:00,060 +ألف + +506 +00:37:13,870 --> 00:37:16,650 +خلوا بالكوا هنا لما قالك عن عمولة البيع اتكلم فيها + +507 +00:37:16,650 --> 00:37:21,330 +بعد البيع اه ايه وبالتالي هتتم تسوي هنا بعد البيع + +508 +00:37:21,330 --> 00:37:26,010 +اول حاجة هنعمل قيد نظام بيهقاعدة العامة هنعمل قيد + +509 +00:37:26,010 --> 00:37:30,390 +نظامي بقيمة العقارات او ايه الاوراق المالية + +510 +00:37:30,390 --> 00:37:35,090 +المستلمة كضمانة مش قبل المبيعة ضمانات او ضمانات اه + +511 +00:37:35,090 --> 00:37:38,170 +اه طبعا اعمل قيد نظامي حساب اوراق مالية بالظبط + +512 +00:37:38,170 --> 00:37:48,510 +بالظبط بالظبط من حساب اوراق مالية ضمان سلف من حساب + +513 +00:37:48,510 --> 00:37:52,410 +اوراق مالية ضمان سلف الى حساب مدعي اوراق مالية + +514 +00:37:52,410 --> 00:37:53,370 +ضمان سلف + +515 +00:38:06,440 --> 00:38:12,880 +الحساب المدعى ورقمه بقيمة اسمها 100 ألف متلاحظوا + +516 +00:38:12,880 --> 00:38:18,060 +الآن منح العميل هذه السلفة هل 100 ألف ولا أقل أقل + +517 +00:38:18,060 --> 00:38:22,540 +لأن قيمة السلفة أقل من قيمة الضمن يعني قيمة + +518 +00:38:22,540 --> 00:38:27,350 +تسليفية القاعدة العامة أقل من قيمة الضمنقيد منح + +519 +00:38:27,350 --> 00:38:31,390 +السلفة من + +520 +00:38:31,390 --> 00:38:36,010 +حساب + +521 +00:38:36,010 --> 00:38:44,070 +السلف إلى مذكورين قيد التقليد المعروف هذا قيد + +522 +00:38:44,070 --> 00:38:50,550 +النظام و قيد السلف إلى مذكورين حساب الخزينة أو + +523 +00:38:50,550 --> 00:38:54,730 +الحسابات الجارية و حساب الفائدة و العمولة + +524 +00:39:01,860 --> 00:39:08,600 +قدرش قيمة السلفة؟ سبعين ألف الفائدة + +525 +00:39:08,600 --> 00:39:12,600 +.. أحط الفائدة في الأول سبعة ألف و العمولة سبعمية + +526 +00:39:12,600 --> 00:39:15,740 +هتبتلع + +527 +00:39:15,740 --> 00:39:20,000 +عندى اتنين و ستين ألف و تلت مية مش كده؟ اتنين و + +528 +00:39:20,000 --> 00:39:23,360 +ستين ألف و تلت مية هذا قيمة الخزينة ممكن بدل + +529 +00:39:23,360 --> 00:39:27,420 +الخزينة هنا نقول إيش كمان؟الحسابات الجارية الدائنة + +530 +00:39:27,420 --> 00:39:30,480 +أو بلاشك من الدائنة معروف انه دائنة طبعتها و ممكن + +531 +00:39:30,480 --> 00:39:33,640 +عند الصلفة نقول الحسابات جارية ايش هنا هنقول مدينة + +532 +00:39:33,640 --> 00:39:36,280 +لازم نقولها بالنص مدينة يعني ممكن الصلفة نقولها او + +533 +00:39:36,280 --> 00:39:44,220 +الحسابات الجارية المدينة يعني + +534 +00:39:44,220 --> 00:39:46,180 +حساب الجارية المدينة زي ما انتوا عارفين زي حكاية + +535 +00:39:46,180 --> 00:39:50,480 +صلفة بس تحتها مسمى حساب جاري مدينة الان عشان نعمل + +536 +00:39:50,480 --> 00:39:51,780 +.. شوف الخطوة التالية ايش صار هنا + +537 +00:39:54,650 --> 00:39:57,830 +رفض المدين دفع القيمة راح ال bank باع عيش وباع + +538 +00:39:57,830 --> 00:40:01,470 +الأوراق المالية باعها بكام تمانين هنعمل قيد البيع + +539 +00:40:01,470 --> 00:40:05,970 +نفسه بالظبط من حساب الخزينة إلى حساب أوراق مالية + +540 +00:40:05,970 --> 00:40:09,930 +مبيعة أو ضمانات مبيعة نفس المعنى مافيش مشكلة من + +541 +00:40:09,930 --> 00:40:13,610 +حساب الخزينة إلى حساب ضمانات أوراق مالية مبيعة أو + +542 +00:40:13,610 --> 00:40:17,350 +أوراق مالية مبيعة مافيش مشكلة نفس القيد مالية + +543 +00:40:17,350 --> 00:40:21,450 +مبيعة بقيمة + +544 +00:40:21,450 --> 00:40:22,030 +تمانين ألف + +545 +00:40:32,190 --> 00:40:37,830 +تم تسوية السلفاء هنا + +546 +00:40:37,830 --> 00:40:42,090 +لما قالك عمولة البيع 200 دينار يعني البنك لما باع + +547 +00:40:42,090 --> 00:40:44,890 +الضمنات دي دفع 200 دي دنار العمولة يطلع ايش قيد + +548 +00:40:44,890 --> 00:40:48,990 +المحاسب اللي كان بالظبط بس مش حاجة انك تبحناها + +549 +00:40:48,990 --> 00:40:52,390 +مالاش علاقة بيه هو دفع البنك مالاش علاقة بيه لكن + +550 +00:40:52,390 --> 00:40:55,770 +ايش بسترندها من العميل نفسه بالظبط ممتاز هنحملها + +551 +00:40:55,770 --> 00:40:58,810 +ايه في طرف الدين هنقول من حساب أراق مالية مباعة + +552 +00:41:01,620 --> 00:41:12,580 +من حساب أوراق مالية مباعة إلى مذكورين حساب + +553 +00:41:12,580 --> 00:41:20,580 +السلف كام رصيد السلف سبعين ألف بالظبط حط أوراق + +554 +00:41:20,580 --> 00:41:23,960 +مالية مباعة تبعين ألف بالظبط بقى عندي عشرة هناخد + +555 +00:41:23,960 --> 00:41:30,000 +منها 200 دنار نسترد 200 دنار عمولة البيع عمولة + +556 +00:41:30,000 --> 00:41:36,940 +البيعوالباقي لمن نعطيه 9800 + +557 +00:41:36,940 --> 00:41:43,160 +دنار حساب الخزينة او الحسابات التجارية او الخزينة + +558 +00:41:43,160 --> 00:41:49,140 +انا + +559 +00:41:49,140 --> 00:41:56,180 +الان بدى نلغي + +560 +00:41:56,180 --> 00:41:59,760 +القيد النظامى بالكامل ولا بالسبعين بالكامل لان + +561 +00:41:59,760 --> 00:42:04,730 +انتهت المشكلةلأ، امسحها، امسحها كلها، لأ، ال + +562 +00:42:04,730 --> 00:42:08,690 +جزيها، بس التحت على القلب، ايوة، بس الجزيها التحت، + +563 +00:42:08,690 --> 00:42:13,350 +ايوة هنلغي القيادة نظامي لإن انتهت عملية .. نعم؟ + +564 +00:42:13,350 --> 00:42:17,930 +قبل ميت ألف، صحيح ليش + +565 +00:42:17,930 --> 00:42:20,270 +هنلغي القيادة نظامي بالكامل؟ لإن انتهت المشكلة، + +566 +00:42:20,270 --> 00:42:21,130 +يعني كلها ضمنت + +567 +00:42:34,370 --> 00:42:37,750 +ما هو اللى تم تسوية تضائعه بيعنا .. استرددنا كل + +568 +00:42:37,750 --> 00:42:40,610 +السلفة احنا كبانك .. انتوا كبانك السلفة الـ8000 + +569 +00:42:40,610 --> 00:42:44,070 +فقط توعب الكامل أصبح أيش مبرر وجود قيد نظامي؟ لكن + +570 +00:42:44,070 --> 00:42:47,330 +لو ظال جزء من السلفة بدون استرداد هنلغي بقيمة + +571 +00:42:47,330 --> 00:42:53,150 +المسترد فقط وحد المشكلة وين؟ + +572 +00:42:53,150 --> 00:42:58,390 +أعطيك العافية الآن هنتبع القيد اللى تمت القيد + +573 +00:42:58,390 --> 00:43:02,070 +الأول عبارة عن قيد نظامي بالقيمة الإسمية للأوراق + +574 +00:43:02,070 --> 00:43:05,400 +الماليةيعني إيش قيمتها الموجودة على وجه الورقة + +575 +00:43:05,400 --> 00:43:08,220 +قيمتها كذا حسب ما مكتوب على الورقة قيمتها كذا + +576 +00:43:08,220 --> 00:43:11,440 +القيد التاني هو عبارة عن قيد منح السُلفة والكل + +577 +00:43:11,440 --> 00:43:15,560 +عرفناها القيد التالت هو قيد بيع الأوراق المالية في + +578 +00:43:15,560 --> 00:43:18,760 +السوق المالي أو من الخزينة إلى حساب أوراق مالية + +579 +00:43:18,760 --> 00:43:23,830 +مباعةالقيد التالت الرابع عبارة عن تسوية للقيد + +580 +00:43:23,830 --> 00:43:27,870 +التالت فكانت الأوراق المالية في الطرف المدين دائم + +581 +00:43:27,870 --> 00:43:31,990 +أصبحت الآن في الطرف المدين بالغ بعضه و سكرنا حساب + +582 +00:43:31,990 --> 00:43:34,850 +السولة في السبعين ألف أخدنا عمولة استردادنا + +583 +00:43:34,850 --> 00:43:38,470 +للمصرفات اللي دفعناها ثم إيه قلنا حساب الحسابات + +584 +00:43:38,470 --> 00:43:42,630 +التجارية للعميل أو لو الحساب إيش الخزينة إذا كان + +585 +00:43:42,630 --> 00:43:46,270 +عايز ندفع عميل الخزينة مباشرةإذا كان حساب جارى هذا + +586 +00:43:46,270 --> 00:43:48,630 +الشخص مايقولي حساب الجارى مالوش حساب جارى هنقولي + +587 +00:43:48,630 --> 00:43:53,210 +حساب إيش؟ حساب الخزينة الان باجعل قيد النظام بلغي + +588 +00:43:53,210 --> 00:43:57,250 +بالكامل ليه؟ لسبب واحد لأنه أنا كبنك استرددت + +589 +00:43:57,250 --> 00:44:01,210 +السلفة بالكامل لكن لو ما استرددت السلفة بالكامل + +590 +00:44:01,210 --> 00:44:07,930 +هلغي القيد النظام بيش؟ بجزء المسترد فقط اتفضلي + +591 +00:44:07,930 --> 00:44:09,470 +عايز اطلعي؟ بس قلتلنا مانش + +592 +00:44:18,890 --> 00:44:27,490 +إن شاء الله تعالى هنا لما + +593 +00:44:27,490 --> 00:44:30,770 +تخلص بتبقى هنا تحت ماشي ستة منح البنك قرض بضمان + +594 +00:44:30,770 --> 00:44:33,190 +عقار مانح البنك قرض بضمان عقار خليني أخد السؤال + +595 +00:44:33,190 --> 00:44:37,050 +كويس قيمة البنك ستين ألف دينار وكان قيمة القرض + +596 +00:44:37,050 --> 00:44:40,110 +أربعين ألف دينار و تم تثبيت القرض الممنوح من حصة + +597 +00:44:40,110 --> 00:44:44,070 +البيع البلد خمسين دينار علم بأن عموك البنك مية + +598 +00:44:44,070 --> 00:44:47,370 +دينار ومصروفات البيع ميتين دينارالسؤال الرقم 6 + +599 +00:44:47,370 --> 00:44:50,930 +واضح يا بنات أن هذا عبارة عن إيه؟ عبارة عن أن + +600 +00:44:50,930 --> 00:44:54,790 +الجزء التاني، أن البنك أثبت القيود الأول مرة، قيد + +601 +00:44:54,790 --> 00:44:57,950 +النظام و أثبت القيد اللي هو المنح السلفة، ليه؟ + +602 +00:44:57,950 --> 00:45:01,290 +لأنه ماذكرش لا الفائدة ولا العمولة، لو دققنا في + +603 +00:45:01,290 --> 00:45:03,770 +السؤال، هليه مش مذكور لا الفائدة ولا العمولة، ليه؟ + +604 +00:45:03,770 --> 00:45:06,410 +لأن القيودات تعاملت سابقًا، وبالتالي القيد الأول + +605 +00:45:06,410 --> 00:45:13,780 +هذا، يعني القيد الأول هذا لغاية هنافرضا يعني هذا + +606 +00:45:13,780 --> 00:45:16,880 +القيدل اتعمل و التاني اتعمل ده داعي اللي عمله لكن + +607 +00:45:16,880 --> 00:45:19,880 +عايزيني نعمله و نعمله بس مش هانا نشوفه بس يعني مش + +608 +00:45:19,880 --> 00:45:23,460 +أكتر القيدل أول و التاني معمول دليل على أنه في + +609 +00:45:23,460 --> 00:45:25,960 +الشرح بقولك إيه أنه أساسا لا جاب لك قالك كام + +610 +00:45:25,960 --> 00:45:28,080 +العمولة ولا كام الفائدة طبعا العمولة ولا الفائدة + +611 +00:45:28,080 --> 00:45:30,880 +كيف نعرف احنا هذا يفهم ان القيدل أو القيدل التاني + +612 +00:45:30,880 --> 00:45:34,020 +تم عمله سابقا الان بتكلم عن جزية تانية من السؤال + +613 +00:45:34,020 --> 00:45:41,920 +اللي عمليت ايه عمليت على تحصيل الدمانات التسوية + +614 +00:45:44,630 --> 00:45:47,890 +لأ ليش مصحاب .. التسوية .. هم عملت تسوية .. اه من + +615 +00:45:47,890 --> 00:45:55,330 +حساب الخزينة الى حساب .. من حساب الخزينة الى حساب + +616 +00:45:55,330 --> 00:45:59,090 +عقارات مبيعة .. بالظبط من حساب الخزينة الى حساب + +617 +00:45:59,090 --> 00:46:01,810 +عقارات مبيعة يعني كأننا بنبدأ من النقطة التالتة مش + +618 +00:46:01,810 --> 00:46:05,750 +من نقطة الأولى و التانية .. واضحة؟ من حساب الخزينة + +619 +00:46:05,750 --> 00:46:11,830 +الى حساب عقارات مبيعة .. كم حصلت البيعة؟ خمسين ألف + +620 +00:46:18,570 --> 00:46:23,870 +ماذا سنفعل الان سنسوي قيمة السلفة من قيمة العقار + +621 +00:46:23,870 --> 00:46:30,850 +المباعة سنقول من حساب عقارات مباعة إلى مذكرين + +622 +00:46:30,850 --> 00:46:33,990 +سنذكر + +623 +00:46:33,990 --> 00:46:45,150 +السلفة في الأول بالعمولة حساب السلف حساب السلف + +624 +00:46:45,150 --> 00:46:47,870 +والعمولة + +625 +00:46:49,640 --> 00:46:54,440 +و مصرفات البيع السلفة و العمولة هذا فيها أكتر من + +626 +00:46:54,440 --> 00:46:58,080 +شيء عمولة في مصرفات البيع و مصرفات البيع كمان اكتب + +627 +00:46:58,080 --> 00:47:02,140 +الأسام أي مصرفات البيع و الباقى لحساب مين الحساب + +628 +00:47:02,140 --> 00:47:04,020 +الجاري للعميل أو حساب الخزينة + +629 +00:47:17,010 --> 00:47:20,510 +خمسين ألف أصبح طرف المدينة خمسين ألف لقيمة عقراية + +630 +00:47:20,510 --> 00:47:24,870 +المباعة السلفة على طول عارفين قيمتها نرجع للسؤال + +631 +00:47:24,870 --> 00:47:32,410 +ايش كم قيمة السلفة اربعين ألف اكتب + +632 +00:47:32,410 --> 00:47:39,770 +السلفة اربعين ألف العمولة مية مصفرات البيع كمتين + +633 +00:47:39,770 --> 00:47:43,310 +ادفع + +634 +00:47:43,310 --> 00:47:48,790 +للعميل نعطيله فرق 9700خد شوية نسترحيل ومادهش اللي + +635 +00:47:48,790 --> 00:47:55,110 +أصلا بالظبط .. خد بقى خليا ماعرف مش مشكلة .. ماشي + +636 +00:47:55,110 --> 00:48:03,290 +.. لأ لأ في قيد لسه .. استنى شوية .. لأ خديني + +637 +00:48:03,290 --> 00:48:07,750 +أشرحلكوا اللي عملنا هنا .. القيد الأول كواكب عبارة + +638 +00:48:07,750 --> 00:48:11,110 +عن قيد بيع الأقر .. او من الخزينة للأقر تبقى .. + +639 +00:48:11,110 --> 00:48:13,210 +ممكن واحدة تسأل تقول ليه ماعملاش القيد الأول أو + +640 +00:48:13,210 --> 00:48:17,530 +التاني .. زي ماعملنا هنا ..معمولين سابقا يعني تم + +641 +00:48:17,530 --> 00:48:20,690 +إجراءهم وإثباتهم في السجلات سابقا القضية الان قضية + +642 +00:48:20,690 --> 00:48:24,190 +تسوية مش قضية منعها هاي قيد التسوية يعني كأنه بدنا + +643 +00:48:24,190 --> 00:48:27,290 +من هنا بالظبط نفس المثال السابق من حساب الخزينة + +644 +00:48:27,290 --> 00:48:31,210 +للعقارات المباعة هاي القيد الأول قيد التاني هنقفل + +645 +00:48:31,210 --> 00:48:35,270 +حساب العقارات المباعة ونسكر حساب السلفة إلى السلف + +646 +00:48:35,270 --> 00:48:39,130 +إلى مصاريف البيع إلى العمولة والفرق الباقي لمين + +647 +00:48:39,130 --> 00:48:43,630 +هنسجله لحساب العميل هذا الحساب العميل اللي هو مين + +648 +00:48:43,630 --> 00:48:51,780 +اللي أخد السلفةالان بدي أقفل القيد النظامى يا ترى + +649 +00:48:51,780 --> 00:48:55,300 +أنا أخدت سرفتي بالكامل كبان كل ما أخدتهاش أخدتها + +650 +00:48:55,300 --> 00:48:59,220 +بالكامل أصبح بقفل القيد النظامى بإيش بكامل قيمته + +651 +00:48:59,220 --> 00:49:03,100 +طب وين هو أساسا تم إجراءه سابقا أديش قيمة القيد + +652 +00:49:03,100 --> 00:49:09,880 +النظامى 60 ألف بالظبط أصحاب عقارات + +653 +00:49:16,920 --> 00:49:34,280 +الضمان السلف إلى حساب عقارات ضمان السلف معمول + +654 +00:49:34,280 --> 00:49:38,890 +سابقا، القيد الأول هي القيد النظاميمش أقول اتفقنا + +655 +00:49:38,890 --> 00:49:41,090 +القيدين الأولين اتعملوا القيد النظامي و القيد + +656 +00:49:41,090 --> 00:49:45,270 +ملحوظ السلفة هاي القيد النظامي اتعمل لو مدام قيد + +657 +00:49:45,270 --> 00:49:48,010 +السلفة مش موجود هذا بسبقه أساسا مدام هذا مش موجود + +658 +00:49:48,010 --> 00:49:51,230 +أصبح هذا إيش اتعمل سابقا واضح هذا اتعمل سابقا و + +659 +00:49:51,230 --> 00:49:53,490 +هذا القيد التاني اللي معمول القيد الأول والتاني + +660 +00:49:53,490 --> 00:50:01,010 +موجود طيب في خيار انت والله مش عارف عاد حال وصلت + +661 +00:50:01,010 --> 00:50:04,250 +يطلع الشخص ثالث تفضل تفضل خلاص قلك مرة تانه دي مش + +662 +00:50:04,250 --> 00:50:04,590 +مشكلة + +663 +00:50:26,170 --> 00:50:33,250 +النقطة الأخيرة من التمرين منح + +664 +00:50:33,250 --> 00:50:37,170 +البنك سلفة بضمان بطايع مخزنة ألف دينار + +665 +00:50:43,180 --> 00:50:45,680 +خلّيني أوقف اللي عندنا و نعمل قيدين الأساسيين، قيد + +666 +00:50:45,680 --> 00:50:51,620 +النظام و قيد منح السلفة خلّيني أعمل القيد النظامي + +667 +00:50:51,620 --> 00:50:55,140 +و قيد منح السلفة واضح أن عملنا القيود هنا ليه؟ لأن + +668 +00:50:55,140 --> 00:50:58,100 +الفائدة و العمولة ذُكرت، في حالة عدم ذِكر الفائدة + +669 +00:50:58,100 --> 00:51:00,280 +و العمولة، ماندرش نعمل قيد الأول و التاني، بنفهم + +670 +00:51:00,280 --> 00:51:01,940 +إنه عمل إيش سابقا + +671 +00:51:29,090 --> 00:51:33,170 +أعملنا قيد نظامي بالقيمة الإسمية للضمانة قيمتها + +672 +00:51:33,170 --> 00:51:41,350 +كم؟ 50 ألف هنعمل قيد منح السلفة، لاحظوا الكلام + +673 +00:51:41,350 --> 00:51:45,510 +بكرر معانا دائما إلى مذكورين + +674 +00:52:02,580 --> 00:52:07,440 +تلت تلاف و تلت مية و + +675 +00:52:07,440 --> 00:52:12,760 +سبعة مية هذا القيادة الأول والتاني الآن مانتظر ايش + +676 +00:52:12,760 --> 00:52:17,360 +حدث في قيمة هذه السلفة من تزيدات ايش بقول هنا عند + +677 +00:52:17,360 --> 00:52:21,540 +حلول الأجل سدد الشخص المدين عشرين ألف يعني ما سدد + +678 +00:52:21,540 --> 00:52:24,680 +السلفة بالكامل سدد كام منها عشرين ألف هنسمت قيمة + +679 +00:52:24,680 --> 00:52:28,800 +السدات هنخفض السلفة لقيمة العشرين ألف هنقول من + +680 +00:52:28,800 --> 00:52:31,440 +حساب الخزينة إلى حساب السلفة + +681 +00:52:36,860 --> 00:52:41,420 +أه رفضة في الباقية و قدش قيمة المعاشرة يعني ايش + +682 +00:52:41,420 --> 00:52:45,580 +عاملة قيد النظام الآن؟ هنلغي القيد النظامي بقيمة + +683 +00:52:45,580 --> 00:52:59,680 +العشرين عمولة + +684 +00:52:59,680 --> 00:53:02,900 +التلاف .. مش تلات تلاف تلات مية تحت تحت أيه بقى خد + +685 +00:53:02,900 --> 00:53:03,560 +هى المحايل محايل + +686 +00:53:10,640 --> 00:53:13,880 +حط الفائدة .. حط الفائدة السفر زيادة .. لا خلاص حط + +687 +00:53:13,880 --> 00:53:17,140 +.. مافيش مشكلة .. حط .. حط سفره بس .. أيوة .. أيوة + +688 +00:53:17,140 --> 00:53:19,980 +.. أيوة .. بالظبط .. بتبقى كتر ال .. الهاددة + +689 +00:53:19,980 --> 00:53:25,620 +بترخموها حساب أصحاب .. حساب أصحاب بضايع أو مدعي + +690 +00:53:25,620 --> 00:53:29,980 +لحساب بضايع ضمان السلف بقيمة كام؟ ال 20 ألف في + +691 +00:53:29,980 --> 00:53:34,620 +سؤال؟ تفضل دكتور طب حد ليش بالأول ما قلنا من حساب + +692 +00:53:34,620 --> 00:53:38,810 +الخزينة إلى حساب أصحاب البضايعلسه موصلناش المرحلة + +693 +00:53:38,810 --> 00:53:41,230 +هادى احنا .. احنا بنحن قبل مرحلة هادى لسه نقطة + +694 +00:53:41,230 --> 00:53:44,630 +هادى بتحكى موصلنهاش لسه احنا بتكلم الآن عن عملية + +695 +00:53:44,630 --> 00:53:50,110 +تزديد السلفة سنة و عشرين اللي حصل عندنا رفض المدين + +696 +00:53:50,110 --> 00:53:54,070 +دفع الباقي اللى عشر تلاف اللى بتحكى عنها انت قام + +697 +00:53:54,070 --> 00:53:57,610 +البنك ببيع البضاعة ببيعها بكام باربعين أصبح نعمل + +698 +00:53:57,610 --> 00:54:03,010 +قيد بتحكى عنه فضلى ورفض دفع الباقي فحين قام البنك + +699 +00:54:03,010 --> 00:54:09,100 +ببيع البضاعة بقيمة أربعين ألفهنقول من حساب .. من + +700 +00:54:09,100 --> 00:54:17,460 +حساب الخزينة إلى حساب ضمانات بضائع .. إلى حساب + +701 +00:54:17,460 --> 00:54:25,940 +بضائع مباعة بقيمة الأربعين ألف هذا + +702 +00:54:25,940 --> 00:54:29,980 +القيد الآن قيد البيع، الآن قيد التسوية القيد + +703 +00:54:29,980 --> 00:54:32,600 +التسوية هنقول من حساب بضائع مباعة طرف الدين خلية + +704 +00:54:32,600 --> 00:54:35,160 +طرف مدينة القيد إلى مذكورين + +705 +00:54:42,980 --> 00:54:48,180 +السلف كام رصيدها؟ عشرة لأنه سدد عشرين هو أساسا .. + +706 +00:54:48,180 --> 00:54:54,040 +يعني حتى لو حبيت أفتح .. أستفدت الأستاذ .. هي الآن + +707 +00:54:54,040 --> 00:54:58,960 +حساب السلف للاستاذ عام، حساب السلف السلف لمن صرفت + +708 +00:54:58,960 --> 00:55:05,370 +كام؟ثلاثين ألف طرف المدينة سدد عشرين الأن أصبح + +709 +00:55:05,370 --> 00:55:09,730 +رصيد السلف كامل عشرة ألف يعني إذا عملنا كده حسبة + +710 +00:55:09,730 --> 00:55:12,450 +أستاذ عام هتطلع عنده رصيد السلف يساوي عشرة ألف + +711 +00:55:12,450 --> 00:55:22,250 +دينار مصرفات + +712 +00:55:22,250 --> 00:55:30,090 +نقل و تخزين ألف دينار ومصاريف البيع خمسمية دينار + +713 +00:55:32,730 --> 00:55:38,310 +هى العمولة جاية من دا المصروفات و الباقي لحساب + +714 +00:55:38,310 --> 00:55:44,610 +العميل الخزينة و حسابات التجارية تلاتين تسعة و + +715 +00:55:44,610 --> 00:55:48,110 +عشرين ثمانية و عشرين و نص مش كده تمانية و عشرين و + +716 +00:55:48,110 --> 00:55:54,110 +خمسمية ايش عمل في قيد نظامى نلغى ما تبقى من قيد + +717 +00:55:54,110 --> 00:55:59,370 +نظامى بالكاملالديش قد النظام كانوا أساساً خمسين، + +718 +00:55:59,370 --> 00:56:02,870 +الغنب عشرين، أصبح نضغي كاملها بالتلاتين، هنقول من + +719 +00:56:02,870 --> 00:56:05,630 +حساب المدعين أو الحساب الأصحاب الضايع + +720 +00:56:30,880 --> 00:56:36,600 +عطيك العافية ان شاء الله من لم يحلفه الحظ مرة جاية + +721 +00:56:36,600 --> 00:56:41,500 +هيكون ان شاء الله يطلع معانا اتلاعظوا درس الموضوع + +722 +00:56:41,500 --> 00:56:46,060 +اللي حضرت اليوم موضوع سهل عبارة عن قيود مكررة نفس + +723 +00:56:46,060 --> 00:56:51,020 +المفاهيم الواضح انه الناحي المحاسبية ومعالجاتها + +724 +00:56:51,020 --> 00:56:55,120 +سهلة ولكن الناحي الفنية يعتبر هذا من أصعب الأقسام + +725 +00:56:55,120 --> 00:56:59,000 +الموجودة من ناحي الفنية عادةخلّيني أخد فكرة لو + +726 +00:56:59,000 --> 00:57:01,360 +اشتغلنا في قسم القرارات والتسليف في أحد البنوك + +727 +00:57:01,360 --> 00:57:07,460 +عادة قرار منح التسليف لمبالغ كبيرة لا تكون من + +728 +00:57:07,460 --> 00:57:11,420 +صلاحية مدير قسم القرارات والتسليف هناك رجلة تشكل + +729 +00:57:11,420 --> 00:57:16,000 +في ال bank من العناصر القيادية أصحاب القرار يعني + +730 +00:57:16,000 --> 00:57:18,740 +فرضا بواحد البنك قرر منح السلفة لشخص 100 ألف دينار + +731 +00:57:19,290 --> 00:57:22,130 +لن يستطيع البد في هذا الموضوع مدير قسم الإتمان أو + +732 +00:57:22,130 --> 00:57:25,330 +مدير قسم الإقراض لأنه مسألة كبيرة لازم يكون مدير + +733 +00:57:25,330 --> 00:57:30,170 +قسم الإقراض مدير الحسابات الجارية او مدير المراجعة + +734 +00:57:30,170 --> 00:57:34,870 +او مدير الحسابات موجود تلت أشخاص يقررواكام هي + +735 +00:57:34,870 --> 00:57:38,990 +المبلغ اللي ممكن نعطيه لهذا العميل، يدرسوا مخاطره، + +736 +00:57:38,990 --> 00:57:42,090 +يدرسوا حركة حسابه الجارى، يدرسوا حركة تعامله مع + +737 +00:57:42,090 --> 00:57:46,030 +البنك خلال السنوات الماضية، إيش موقفه مع البنك + +738 +00:57:46,030 --> 00:57:49,550 +المركزي أو سلطة النقد، كل هذه الأمور بتعرف عليها + +739 +00:57:49,550 --> 00:57:52,970 +فيضوها بحدد حجم المخاطر الموجودة و بيقرر أداش + +740 +00:57:52,970 --> 00:57:54,970 +يعطيه سلفة أو يرفض دفع السلفة + +741 +00:57:58,570 --> 00:58:03,770 +طبعا هناخد فكرة بسية بس نظرية على موضوع اللى هو + +742 +00:58:03,770 --> 00:58:07,430 +الفصل اللى بعده فكرة نظرية بسيطة بس لمحة بالموضوع + +743 +00:58:07,430 --> 00:58:13,310 +على موضوع قسم الكفالات المصرفية لمدة + +744 +00:58:13,310 --> 00:58:16,510 +دقيقتين او تلاتة بس الكفالات المصرفية واضح من كلمة + +745 +00:58:16,510 --> 00:58:22,050 +الكفالة المصرفية يعني في واحد بكفال شخص اخر هذا + +746 +00:58:22,050 --> 00:58:27,300 +الشخص الكافل هو ال bankوهي اسمها كفالة مصرفية يعني + +747 +00:58:27,300 --> 00:58:32,580 +من اسمة كفالة تصدر عن البنك تصدر صالح مين يعني + +748 +00:58:32,580 --> 00:58:37,260 +خلنا نفسنا نصور كده اليوم أنا عميل وبعمل + +749 +00:58:37,260 --> 00:58:42,800 +شغل مقاولات مع جهة معينة انا + +750 +00:58:42,800 --> 00:58:45,540 +المقاول او انا الشخص العميل بتاع البنك وانا مقاول + +751 +00:58:45,540 --> 00:58:48,880 +بدي ان انا انافذ عملية بناء طريق عمل طريق رصف طريق + +752 +00:58:48,880 --> 00:58:55,470 +معينيطر مشان انا يكون عملي كويس حسب المواصفات حسب + +753 +00:58:55,470 --> 00:59:00,510 +الشروط ماترجعش في اي لحظة انفذ العمل كما هو مطلوب + +754 +00:59:00,510 --> 00:59:07,810 +مني بالدقة صاحب العمل يفضل ان يكون بده شخص يضمنههل + +755 +00:59:07,810 --> 00:59:10,330 +صاحب العمل يقول و الله هاتلي واحد يكفلك شخص عادي + +756 +00:59:10,330 --> 00:59:14,070 +مينفعش؟ أصبح صاحب العمل بطلب دائما يكون يعطيني + +757 +00:59:14,070 --> 00:59:18,370 +كفالة صادر عن ال bank لماذا ال bank؟ لأن ال bank + +758 +00:59:18,370 --> 00:59:23,430 +زي ما اتفقنا هي جهة اعتبارية تحترم تعهداتهالما + +759 +00:59:23,430 --> 00:59:27,610 +صاحب العمل ياخد كفالة من البنك يكفلني البنك انا + +760 +00:59:27,610 --> 00:59:32,970 +انه انافذ العمل بشكل كامل مانستحبش في اي لحظة حسب + +761 +00:59:32,970 --> 00:59:36,170 +المواصفات حسب الشروط في الموعد و المدى المتفق + +762 +00:59:36,170 --> 00:59:40,250 +عليها بيعطي طمأنينة وثقة لصاحب العمل ولا لأ طبعا + +763 +00:59:40,250 --> 00:59:43,970 +أمر طبيعي هذا الكلام موجود في الحياة العملية سواء + +764 +00:59:43,970 --> 00:59:48,850 +في عقود المقاولات او موجودة في عقود التوريداتيعني + +765 +00:59:48,850 --> 00:59:51,630 +اليوم مثلا بتروح تشتري انت تلاجة تشتري كمبيوتر + +766 +00:59:51,630 --> 00:59:56,150 +بتقول لشخص صاحب المحل اعطينا وراية ضمانةأصبح هو + +767 +00:59:56,150 --> 00:59:59,650 +اللي بيصدر الضمانة البيع نفسه بيعطى الضمانة طب لو + +768 +00:59:59,650 --> 01:00:01,930 +أجى الضمانة من الطرف التالت مين أقوى؟ هل من نفس + +769 +01:00:01,930 --> 01:00:05,490 +البيع ولا من الطرف التالت؟ من الطرف التالت فاهم + +770 +01:00:05,490 --> 01:00:08,510 +ببالك لما يكون الطرف التالت عبارة عن bank بيكون + +771 +01:00:08,510 --> 01:00:11,050 +أقوى من الشخص العادي ولا لا؟ أقوى من الشخص العادي + +772 +01:00:11,050 --> 01:00:16,430 +فالكافلات المصرفية هي عبارة عن ضمانات ورقة تصدر عن + +773 +01:00:16,430 --> 01:00:19,670 +bank معين بصالح الطرف التالت الطرف التالت أنا + +774 +01:00:19,670 --> 01:00:22,370 +العميل و هو ال bank الطرف التالت هو شخص إيه آخر + +775 +01:00:22,370 --> 01:00:26,430 +أنا علاقتي بيهفي الكفاية لو حبينا نفكر إيش يعني ما + +776 +01:00:26,430 --> 01:00:33,390 +.. إيش عن .. إيش مفهومها؟ عبارة عن خطاب، تعهد، + +777 +01:00:33,390 --> 01:00:38,970 +يصدر عن ال bank لصالح مين؟ لصالح طرف تالت، هذا + +778 +01:00:38,970 --> 01:00:42,470 +الطرف التالت من السمية المستفيدلأن هو اللي هستفيد + +779 +01:00:42,470 --> 01:00:45,690 +من الورقة هذه .. هو اللي هستفيد من الورقة .. هو + +780 +01:00:45,690 --> 01:00:51,750 +عبارة عن خطاب يصله بنك معين لصالح طرف تالت .. بناء + +781 +01:00:51,750 --> 01:00:54,410 +العميل .. بنك طالع الخطاب كده بنفسه ولا بن عميل .. + +782 +01:00:54,410 --> 01:00:59,940 +بناء على طلب عميله اللي هو أنايعني خطاب الضمان هو + +783 +01:00:59,940 --> 01:01:05,360 +عبارة عن خطاب يصدر عن البنك لصالح طرف تالت، هذا + +784 +01:01:05,360 --> 01:01:08,760 +الطرف التالت يسميه المستفيد، ليش مستفيد؟ لأن هو + +785 +01:01:08,760 --> 01:01:10,960 +اللي بيحمل الورقة، هو اللي مستفيد منها في المرحلة + +786 +01:01:10,960 --> 01:01:15,220 +التالية، صدر هذا الخطاب بناء على طلب عميل البنك + +787 +01:01:15,220 --> 01:01:19,480 +اللي هو أنا، إيش ال bank مقول في الخطاب هذا؟ مقول + +788 +01:01:19,480 --> 01:01:26,190 +نحن بنك فلسطيننلتزم لمن يلتزم هو لطرف التالد فأن + +789 +01:01:26,190 --> 01:01:32,190 +يدفع مبلغ معين حسب قيمة الخطاب عند أول مطالبة يعني + +790 +01:01:32,190 --> 01:01:35,710 +مجرد شخص مستفيد يقول لبنك ادفع قيمة الخطاب و ضمنها + +791 +01:01:35,710 --> 01:01:41,910 +يدفع عند أول مطالبة دون قيد ولا شرطيعني مافي شروط + +792 +01:01:41,910 --> 01:01:45,650 +موقوف على شرط استنى شاورني البنك يشاورني؟ لأ، يجب + +793 +01:01:45,650 --> 01:01:49,430 +على البنك أن يقوم بدفع قيمة خطابه الضمان مباشرة + +794 +01:01:49,430 --> 01:01:52,310 +دون الرجوع إلى العميل، إذا رجع العميل برجع في سبيل + +795 +01:01:52,310 --> 01:01:55,910 +بس إصلاح الأمر، مش أكتر، مش يرفض و مش بأجل رفض، + +796 +01:01:55,910 --> 01:01:59,210 +لأجل بس إصلاح الأمر، ربما الأمر إيش، صار فيه تسوية + +797 +01:02:00,230 --> 01:02:03,910 +أصبح خطاب الضمان الآن هو يعتبر ضمان لمين؟ لصاحب + +798 +01:02:03,910 --> 01:02:07,590 +العمل، ضمان للشخص اللي اتورج إله الأجهزة أو الألات + +799 +01:02:07,590 --> 01:02:10,490 +على أساس إن هذه الأجهزة أو الألات تعمل بطريقة + +800 +01:02:10,490 --> 01:02:14,330 +سليمة أو عقد المقاولات يسير بطريقة سليمة حتى + +801 +01:02:14,330 --> 01:02:18,610 +النهايةليش دخلت الضمانات في هذا الأمر؟ وإيش مستفيد + +802 +01:02:18,610 --> 01:02:21,290 +البنك من هذه المخاطرة العالية؟ لإنه ممكن في أي + +803 +01:02:21,290 --> 01:02:25,230 +لحظة البنك يتعرض لمخاطرة، إيش المخاطرة؟ إن هذا + +804 +01:02:25,230 --> 01:02:27,690 +المستفيد اللي معاه هذه الورقة الضمانة يقول للبنك + +805 +01:02:27,690 --> 01:02:32,370 +إيه؟ ادفع قيمة الضمانة إيه معناه كلمة ادفع قيمة + +806 +01:02:32,370 --> 01:02:35,170 +الضمانة مصطلح مصرفي؟ إنها كلمة واحدة عن أولها + +807 +01:02:35,170 --> 01:02:38,870 +تسيير الضمانة يعني لما البنك .. لما البنك يصدر + +808 +01:02:38,870 --> 01:02:42,090 +الضمان، هنقول صدر خطاب الضمان أو صدرت الكفاية، + +809 +01:02:42,090 --> 01:02:45,300 +الكفاية اللي هو الضمان، نفس المعنىالان المستفيد في + +810 +01:02:45,300 --> 01:02:49,040 +يده الضمانه دى صار خلاف بينه وبين هذا المستفيد انا + +811 +01:02:49,040 --> 01:02:52,300 +كعميل ال bank اصبح الان اللى يحمل الضمانه المستفيد + +812 +01:02:52,300 --> 01:02:57,260 +من الشخص التالد ايش هيعمل؟ هيهددني اقول ماشي شغلك + +813 +01:02:57,260 --> 01:03:02,460 +كويس و لا ايش اعمل هطالب ال bank مدفع قيمة الضمانه + +814 +01:03:02,460 --> 01:03:07,300 +طب ال bank مدفع قيمة الضمانه ساقة العلاقة بينه + +815 +01:03:07,300 --> 01:03:10,400 +وبين الشخص التاني ال bank مدفع قيمة الضمانه يا + +816 +01:03:10,400 --> 01:03:16,020 +طراب ايش هيعمل الان؟هيرجع عليه على حسابي أنا و + +817 +01:03:16,020 --> 01:03:20,920 +يقصم على حسابي نفترض حسابي مافيه رصيد أصبحنا دخلنا + +818 +01:03:20,920 --> 01:03:25,440 +في مشكلة مصرفية فالبنك الآن مشان يحتاط لهذه + +819 +01:03:25,440 --> 01:03:30,050 +المسألةبيدّو إيش مني، مشان لو حتى حسابي دايما يكون + +820 +01:03:30,050 --> 01:03:32,770 +في رصيد، يقدر يحجز حسابي بالكامل؟ لأ، مقدرش، + +821 +01:03:32,770 --> 01:03:35,570 +ممنوع، بحجز حسابي بالكامل، أنا ماستفدتش، أنا حاجة، + +822 +01:03:35,570 --> 01:03:38,630 +أنا عند حساب جاري، و الضمانة 100 ألف، ياخد 100 ألف + +823 +01:03:38,630 --> 01:03:42,290 +من حسابي، يحجزها؟ أنا ماستفدتش، ضايق علي فرصة + +824 +01:03:42,290 --> 01:03:45,810 +البيع، صرف التحريك أموالي، فرصة ضاعت عليا، فالبنك + +825 +01:03:45,810 --> 01:03:49,610 +في العادة هذه إيش بعمله؟ بياخد حاجة اسمها مشتاطية + +826 +01:03:50,370 --> 01:03:53,810 +يعني فرضا ضمانك 100 ألف يقولي والله يا عميل أنا + +827 +01:03:53,810 --> 01:03:56,550 +بدي أخد منك هان مش تعطي 50% يعني بدي أحجز من + +828 +01:03:56,550 --> 01:04:01,610 +أموالك من حسابك الجاري 50% وحتين عميل يقولوا لأ خد + +829 +01:04:01,610 --> 01:04:06,770 +30 خد 20 هذه المسألة لابد أن البنك يحجز من حساب + +830 +01:04:06,770 --> 01:04:11,010 +العميل مبلغ معين حجز المبلغ البنك من حساب العميل + +831 +01:04:11,010 --> 01:04:18,170 +مبلغ معين يعني ايه؟ يعني البنك حجزك ضمانة لهلو + +832 +01:04:18,170 --> 01:04:23,070 +فرضًا الضمان خطاب الضمان 100 ألف و البنك حجز 50% + +833 +01:04:23,070 --> 01:04:26,930 +من خطاب الضمان مخاطرة البنك كام صارت الآن؟ 50% + +834 +01:04:26,930 --> 01:04:30,970 +لأنه حجز 50% سابقًا طب لو البنك حجز 30% مخاطرة + +835 +01:04:30,970 --> 01:04:35,690 +البنك كام؟ 70% مش كده ولا لا؟ أصبح كل ما زاد قيمة + +836 +01:04:35,690 --> 01:04:40,950 +الحجز أو المبلغ اللي بيستوفي البنك ضمانه ايش بصير + +837 +01:04:40,950 --> 01:04:47,380 +مخاطرة العالي البنك؟ تقل .. تقل وإذا خفضتقيمة + +838 +01:04:47,380 --> 01:04:51,640 +الضمان للمبلغ المحجوز ايش باسمه خاطر البنك بالزيد + +839 +01:04:51,640 --> 01:04:55,340 +اصبح العلاقة عكسية هذا المبلغ المحجوز هنطلق عليه + +840 +01:04:55,340 --> 01:04:59,840 +اسم جديد مصرفي باسمه الغطاء النقدى اصبح نقول هنا + +841 +01:04:59,840 --> 01:05:05,520 +الغطاء النقدى ايش حد بعرفي ايش غطاء النقدى مدام + +842 +01:05:05,520 --> 01:05:08,200 +كده يلا شوف كده طالب فاهم معنا ايش معنا كلمة + +843 +01:05:08,200 --> 01:05:14,640 +الغطاء النقدى هو عبارة عن مبلغ يقوم البنك بحجزه من + +844 +01:05:14,640 --> 01:05:21,470 +وينمن الحساب الجارى للعميل ليش؟ لتغطية مخاطر + +845 +01:05:21,470 --> 01:05:26,530 +الكفالة أو الضمانة هل تغطية كاملة؟ تغطية جزئية + +846 +01:05:26,530 --> 01:05:30,230 +أصبح الغطاء النقدي عبارة عن 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أي شركة بتساهم فيها بتتم دائما خلال + +49 +00:03:22,600 --> 00:03:25,180 +ثلاث شهورة من السنة التالية لما تكون الحسابات ختمة + +50 +00:03:25,180 --> 00:03:28,460 +اكتملت و تم إعدادها بشكل كامل و تدقيقة من مدقق + +51 +00:03:28,460 --> 00:03:29,000 +الحسابات + +52 +00:03:31,700 --> 00:03:35,660 +الأرباح المتحققة 30 ألف دينار علمًا بأن توزيع + +53 +00:03:35,660 --> 00:03:39,260 +الأرباح بينهما هو حسب نسبة مساهمة كل منهم في رأس + +54 +00:03:39,260 --> 00:03:44,520 +المال أولًا المعالج المحاسبية لهذا الموضوع حسب + +55 +00:03:44,520 --> 00:03:51,600 +طريقة حقوق الملكية هنتكلم هنا طريقة حقوق الملكية + +56 +00:03:51,600 --> 00:03:59,240 +هنتكلم هنا طريقة التكلفة طبعًا الطريقتين هلو أيش + +57 +00:03:59,240 --> 00:04:03,080 +فرق بينهم هينعرف الآن من خلال الشرحةعندما يقوم + +58 +00:04:03,080 --> 00:04:07,020 +البنك بالمساهمة في المشروع وما له علاقة بكل رأس + +59 +00:04:07,020 --> 00:04:10,940 +المشروع، له فقط بالقدرة التي دفعه البنك أصبح القيد + +60 +00:04:10,940 --> 00:04:18,220 +المحاسب الأول من حساب المشاركات أو الاستثمارات أو + +61 +00:04:18,220 --> 00:04:23,360 +زمان كنا نسميها في محاسبة البنوك العادية محافظة + +62 +00:04:23,360 --> 00:04:28,820 +الأوراق المالية هي نفسها إلى حساب الخزينة + +63 +00:04:30,790 --> 00:04:35,690 +قدرش مبلغ الدفع للبنك؟ مستخدمك مصمليون في 30% يعني + +64 +00:04:35,690 --> 00:04:44,070 +150 ألف دفع + +65 +00:04:44,070 --> 00:04:49,910 +قيمة المستخدم دفع إثبات دفع قيمة مستخدم البنك نفس + +66 +00:04:49,910 --> 00:04:55,830 +القيد سيكون في حقوق الملكية نفس القيد الموجود هنا + +67 +00:04:55,830 --> 00:05:00,720 +هو نفس القيد الموجود في الطريقة التانيةالان هدخل + +68 +00:05:00,720 --> 00:05:04,520 +في قضية تانية ايش اللي صار في الطور بعد كده لو + +69 +00:05:04,520 --> 00:05:08,540 +رجعنا خالف ايش طور صار اعلن عن توزيع أرباح لازم + +70 +00:05:08,540 --> 00:05:12,820 +نفهم في التطبيق العملي ان الاعلان عن توزيع الأرباح + +71 +00:05:12,820 --> 00:05:17,140 +لا يعني ان يتم دفع الأرباح حالا الاعلان ثم يتم دفع + +72 +00:05:17,140 --> 00:05:19,840 +الأرباح في تاريخ لاحق زي واحد كده بقولك إيه لك + +73 +00:05:19,840 --> 00:05:23,680 +مستحقات عندي لكن هدفعهم لك في تاريخ لاحق قضية + +74 +00:05:23,680 --> 00:05:27,360 +الاعلان عن توزيع الأرباح هي اللي بتخلي تفرق بين + +75 +00:05:27,360 --> 00:05:31,270 +طريقة حقوق أمريكية وبين طريقة التكلفةطب لماذا + +76 +00:05:31,270 --> 00:05:34,410 +الشركات تعلن عن توزيع أرباح ولا تقوم بدفع الأرباح + +77 +00:05:34,410 --> 00:05:36,990 +خلال فترة الإعلان مثلا أسبوع أو سبعين أو تلاتة؟ + +78 +00:05:36,990 --> 00:05:39,990 +هناك فاصل زمني أحيان قد يمتد ست شهور أحيان سنة + +79 +00:05:39,990 --> 00:05:43,670 +أحيان سنتين يعني في فرق ما بين الإعلان وبين عملية + +80 +00:05:43,670 --> 00:05:46,930 +الدفع الفعلي هذا من ناحية العملية كيف الشركة تعلن + +81 +00:05:46,930 --> 00:05:50,840 +عن توزيع أرباح؟عدت حساباتها الختمية وتبين هناك + +82 +00:05:50,840 --> 00:05:53,440 +أرباح وبالتالي تم الموافقة من قبل هي العمل + +83 +00:05:53,440 --> 00:05:56,860 +للمساهمين على توزيع أرباح تعني الشركة أنه يا + +84 +00:05:56,860 --> 00:05:59,680 +مساهمين أنكوا أرباح عندنا اتفضل أخدكوا بنات + +85 +00:05:59,680 --> 00:06:02,960 +الأرباح أو الوسائق تثبت أنكوا أرباح عندنا لكن متى + +86 +00:06:02,960 --> 00:06:07,240 +ندفع هذا الموضوع مش معروف لسه طريقة حقوق الملكية + +87 +00:06:07,240 --> 00:06:11,680 +تتعامل مع هذا الإعلان بمعنى أن مجرد ما يتم الإعلان + +88 +00:06:11,680 --> 00:06:16,070 +عن توزيع الأرباحبصير ملكتك انت كبنك لدى الشركة + +89 +00:06:16,070 --> 00:06:20,590 +بزيد ولا بزيدش؟ بزيد بقدر الديون المستحقة على + +90 +00:06:20,590 --> 00:06:23,170 +الشركة المتمثلة في ايه؟ في الأرباح اللي المفروض + +91 +00:06:23,170 --> 00:06:27,270 +نقبضها لان احنا لما دفعنا قيمة المساهمة من + +92 +00:06:27,270 --> 00:06:31,110 +المشاركات يعني إيه مشاركات؟ إيه مساهمات؟ إلى حساب + +93 +00:06:31,110 --> 00:06:35,230 +الخزينة أيضا عندما يتم الإعلان عن توزيع الأرباح حق + +94 +00:06:35,230 --> 00:06:39,230 +ملكتي أنا كبنك لدى هذه الشركة يزداد بقيمة الأرباح + +95 +00:06:39,230 --> 00:06:42,090 +اللي المفروض أقبضهاهذا الفرق بين اتنين وبالتالي + +96 +00:06:42,090 --> 00:06:46,970 +هنعمل عند الإعلان عند الإعلان عن توزيع الأرباح + +97 +00:06:46,970 --> 00:06:50,290 +هنعمل قيد محاسبي هنقول في طريقة حق والمكيّن من + +98 +00:06:50,290 --> 00:06:55,970 +حساب الاستثمارات او المشاركات نفس المعنى إلى حساب + +99 +00:06:55,970 --> 00:07:02,160 +ايه حساب الإيراداتيعني سجل إيرادات على المبلغ + +100 +00:07:02,160 --> 00:07:06,880 +المستحق على الشركة المستثمر فيها اعتبر إيرادة لكن + +101 +00:07:06,880 --> 00:07:10,640 +هل قبطت اللي قعدت أنا؟ مقبطوش كيف .. قداش قيمة + +102 +00:07:10,640 --> 00:07:16,400 +المبلغ بديكون؟ هو الأرباح تلاتين ألف وانا نسبة + +103 +00:07:16,400 --> 00:07:19,240 +مسامتك تلاتين فمية قداش انا أرباحي انا تسعة تلاف + +104 +00:07:19,240 --> 00:07:23,180 +دينار اللي مش عارف كيف جيبنا تسعة تلاف دينار عبارة + +105 +00:07:23,180 --> 00:07:29,550 +عن تلاتين ألف مضروبة في تلاتين فمية هذا هوطريقة + +106 +00:07:29,550 --> 00:07:33,370 +التكلفة لا تعترف بهذا الإعلان إلا عندما يتم عملية + +107 +00:07:33,370 --> 00:07:42,030 +القبض الفعلي أصبح هنا لا يوجد قيد لا + +108 +00:07:42,030 --> 00:07:46,290 +يوجد قيد بظهر عند القيد الأخير في هذا الموضوع اللي + +109 +00:07:46,290 --> 00:07:50,110 +هو الاستلام الفعلي للأرباح عندما يتم الاستلام + +110 +00:07:50,110 --> 00:07:56,690 +الفعلي للأرباح هنقول عنده قبضالارباح او قسائم + +111 +00:07:56,690 --> 00:08:02,510 +الارباح هنا هنعمل قيد محاسبي انا لما كان لي حق عند + +112 +00:08:02,510 --> 00:08:06,290 +هذه الشركة جعلتها ايه زوّت حساب الاستثمارات يعني + +113 +00:08:06,290 --> 00:08:10,450 +حق ملكتي عند هذه الشركة زادت بقيمة تسعة الف لأ لما + +114 +00:08:10,450 --> 00:08:13,730 +اقبضوا المبلغ هل يبقى حق ملكتي كما هو بالخفض اكيد + +115 +00:08:13,730 --> 00:08:18,330 +هنخفض اصبحنا قيد محاسب اولي فينا من حسابينمن حساب + +116 +00:08:18,330 --> 00:08:22,950 +الخزينة انه قبضنا المبلغ الى حساب الاستثمارات يعني + +117 +00:08:22,950 --> 00:08:27,130 +خفضنا حساب الاستثمارات اللى كان موجودة بقيمة 9000 + +118 +00:08:27,130 --> 00:08:31,830 +وهو قيمة المبلغ اللى تم قبضه لو فرضا التوزيع اتد + +119 +00:08:31,830 --> 00:08:34,850 +لسنة سنتين يعني التوزيع اتأجل دفعه لسنة سنتين + +120 +00:08:34,850 --> 00:08:38,550 +اتلاتة مكتفي بالقيد التانى لما تم عمل قبض فعلي + +121 +00:08:38,550 --> 00:08:41,930 +هنقول من الخزينة الى استثمارات هنا طريقة حكومك ايش + +122 +00:08:41,930 --> 00:08:45,330 +بتميزها عن طريقة التكلف يعني باختصارإنه لما يتم + +123 +00:08:45,330 --> 00:08:47,970 +الإعلان عن توزيع الأرباح بيزيد حق ملكيتي عند هذه + +124 +00:08:47,970 --> 00:08:51,650 +الشركة و لما أقبض الأرباح ينخفض حق الملكية هنا + +125 +00:08:51,650 --> 00:08:54,430 +بالنسبة لطريقة التكلفة إيش بيكون القيد المحاسبي + +126 +00:08:54,430 --> 00:08:58,270 +نفس القيد اللي خدتهم في محاسبة البلوك التجارية + +127 +00:08:58,270 --> 00:09:06,350 +هنقول من حسابي الخزينة إلى حساب الإيرادات بقيمة + +128 +00:09:06,350 --> 00:09:06,990 +9000 + +129 +00:09:09,680 --> 00:09:12,820 +هذا هو الفرق بين الطريقتين يعني في طريقة تكلفة + +130 +00:09:12,820 --> 00:09:16,040 +ليتم الإجراء القيد عند إعلان تنزيل الأرباح في + +131 +00:09:16,040 --> 00:09:19,420 +طريقة حقوق ملكية تزداد حقوق ملكيتي ثم تنخفض عند + +132 +00:09:19,420 --> 00:09:29,700 +إيه قبض قيمة هذه الأرباح لما + +133 +00:09:29,700 --> 00:09:33,700 +ننتقل لموضوع جديد اسمه المشاركة المتناقصة المنتهية + +134 +00:09:33,700 --> 00:09:39,440 +بالتمليكواضح من المسمة تبعها هي مشاركة يعني البنك + +135 +00:09:39,440 --> 00:09:46,140 +يشترك مع عملاء على تكوين مشروع مشترك هذا المشروع + +136 +00:09:46,140 --> 00:09:49,660 +عادة بيكون مشروع استثماري يعني مشروع تكوين رئيس + +137 +00:09:49,660 --> 00:09:54,000 +مالي يعني نشتري مثلا مصنع نقيم مثلا مستشفى نعمل + +138 +00:09:54,000 --> 00:09:58,420 +طرق نعمل حاجات معينة كباري أي مشروع طبيعته استثمار + +139 +00:09:58,420 --> 00:10:02,710 +رئيس مالييقوم البنك بالاتفاق مع مستثمرين على تكوين + +140 +00:10:02,710 --> 00:10:06,990 +هذا المشروع ضمن شروط الاتفاق أن البنك يتنازل + +141 +00:10:06,990 --> 00:10:12,230 +تدرجيا عن حصته لصالح من؟ لصالح الشريك أصبح مش + +142 +00:10:12,230 --> 00:10:16,120 +هالبنك يتنازل تدرجيا عن حصته، إيش لازم يقبض؟الجزء + +143 +00:10:16,120 --> 00:10:20,680 +من حصته كل جزء بيقبضها غير أرباح تبعته كل جزء + +144 +00:10:20,680 --> 00:10:24,880 +منحصته في البنك بياخدها من الشريك الآخر بزيد حصة + +145 +00:10:24,880 --> 00:10:29,900 +الشريك وبتنقص حصة البنك هذه بيسموها مشاركة متناقصة + +146 +00:10:29,900 --> 00:10:33,840 +متناقصة من منظرنا احنا كبنك تنتهي بالتمليك لمين + +147 +00:10:33,840 --> 00:10:39,840 +لصالح الطرف التالي المثال أمامنا هنامرتفق البنك + +148 +00:10:39,840 --> 00:10:42,940 +الإسلامي مع مجموعة من المساهمين على إنشاء مشروع + +149 +00:10:42,940 --> 00:10:46,600 +مشترك حسب البيانات التالية القيمة الكلية للمشروع + +150 +00:10:46,600 --> 00:10:51,940 +900 ألف دينار نسبة مساهمة البنك تلت القيمة وتوزع + +151 +00:10:51,940 --> 00:10:56,800 +الأرباح بينهما بنفس النسبة مدة السداد أربع سنوات + +152 +00:10:56,800 --> 00:11:01,000 +يعني أيش مدة السداد يعني يعني البنك يسترد أمواله + +153 +00:11:01,000 --> 00:11:05,800 +المدفوعة خلال أربع سنوات يعني كام المبلغ يعني يعني + +154 +00:11:05,800 --> 00:11:10,160 +75 ألف كم جمال 75 ألف عبارة عن 300 ألفمقسم على + +155 +00:11:10,160 --> 00:11:13,820 +كام؟ على أربع بطلع كام؟ 75 مرة جيبت سؤالة في + +156 +00:11:13,820 --> 00:11:18,220 +الامتحان ماكتبناش ال 75 هادي صارت عليها مشكلة المش + +157 +00:11:18,220 --> 00:11:21,560 +واحدة غير سنة يعني بنقسم احنا لازم نكتب ال 75 لما + +158 +00:11:21,560 --> 00:11:24,780 +قولت أربع سنوات ايش معناته يعني؟ يعني بنقسم مسامة + +159 +00:11:24,780 --> 00:11:29,360 +المشروع على المدة بطلع 75 يعني حسبة صغيرة + +160 +00:11:31,420 --> 00:11:34,620 +متى يبدأ السداد من السنة التالتة احيانا يبدأ + +161 +00:11:34,620 --> 00:11:37,160 +السداد من السنة التانية او التالتة او الرابعة مش + +162 +00:11:37,160 --> 00:11:38,660 +مناسب يبدأ السنة التالتة من السنة التالتة لان + +163 +00:11:38,660 --> 00:11:42,360 +بداية المشروع لسه مش واضح ايش او ضاع هذا المشروع + +164 +00:11:42,360 --> 00:11:46,360 +في أرباح تحققت السنة الأولى كانت الأرباح سفر مافيش + +165 +00:11:46,360 --> 00:11:50,320 +أرباح او ماعدوش حساب الأرباح وخسار وبالتالي + +166 +00:11:50,320 --> 00:11:53,140 +الأرباح مش واضحة بالنسبة لنا السنة التانية كانت + +167 +00:11:53,140 --> 00:11:56,340 +الأرباح ستين ألف السنة التالتة ستة وستين ألف السنة + +168 +00:11:56,340 --> 00:11:58,600 +الرابعة تمانية وستين وخمسة واتنين وسبعين والسادسة + +169 +00:11:58,600 --> 00:12:03,310 +خمسة ولأ احنا بنتعامل مع القيود المحاسبية المتعلقة + +170 +00:12:03,310 --> 00:12:06,710 +بهذا الموضوع اولا حتى يتم التعامل مع هذه القيود + +171 +00:12:06,710 --> 00:12:11,370 +المحاسبية بداية لابد ان نثبت احنا ايش هي مساهمتنا + +172 +00:12:11,370 --> 00:12:14,330 +في هذا المشروع كبنك انا مليش علاقة ايش بيعمل + +173 +00:12:14,330 --> 00:12:17,990 +الشركة التانية ايه العلاقة انا كبنك ايش مساهمتي في + +174 +00:12:17,990 --> 00:12:22,690 +هذا المشروع فالحل هنا امامك الان اولا نثبت ان احنا + +175 +00:12:22,690 --> 00:12:25,990 +دفعنا حصة البنك يعني مساهمتنا في البنك ايش قد + +176 +00:12:25,990 --> 00:12:31,370 +محاسب يكون؟ من حساب ايه؟من حساب المشاركة افرض + +177 +00:12:31,370 --> 00:12:35,190 +استثمارات ممكن او مش ممكن بيمشي برضه كله صح + +178 +00:12:35,190 --> 00:12:40,350 +استثمارات هي المشاركات الى حساب ايه الى حساب + +179 +00:12:40,350 --> 00:12:47,230 +الخزينة صحيح او الحسابات الجريمين العميل الشريك او + +180 +00:12:47,230 --> 00:12:52,950 +الشيكات الصادرةكل هذه مدائل حسب نوعية طريقة الدفع + +181 +00:12:52,950 --> 00:12:56,410 +دفعت شكات حول شكات صادرة حاطيت المبلغ في الحساب + +182 +00:12:56,410 --> 00:13:00,250 +الجارى للعميل حقول إلى حساب العملاء حاطيت المبلغ + +183 +00:13:00,250 --> 00:13:06,350 +نقدا حقول إلى حساب الخزينة قيمة المبلغ كان عبارة + +184 +00:13:06,350 --> 00:13:07,190 +عن 300 ألف + +185 +00:13:15,470 --> 00:13:19,610 +لأن احنا كبنك ماذا ننتظر؟ ننتظر الآن ان نسجل قيود + +186 +00:13:19,610 --> 00:13:23,170 +محاسبية تثبت الحركات التي تمت على هذا الاستثمار + +187 +00:13:23,170 --> 00:13:26,070 +ايش التغيرات اللي طلعت على هذا الاستثمار؟ التغير + +188 +00:13:26,070 --> 00:13:30,340 +كالاتي ان احنا أخدنا إيراداتأو ايه؟ أو أستر أدينا + +189 +00:13:30,340 --> 00:13:35,100 +جزء من وين؟ من قيمة المشاركة بس متغيرين أنا كبانك + +190 +00:13:35,100 --> 00:13:38,040 +بنتظر الشغلتين أنه العميل اللي شاركنا .. اللي + +191 +00:13:38,040 --> 00:13:41,540 +شاركتنا هويا يرجعلي جزء من قيمة الاسمار أول مرة + +192 +00:13:41,540 --> 00:13:46,020 +هرجعلي أربع مرات لكن متى هتبدأ المرات هذه في السنة + +193 +00:13:46,020 --> 00:13:51,610 +التالتة؟انتظر ايضا ان هذا العميل اللى مدير المشروع + +194 +00:13:51,610 --> 00:13:54,850 +يرجعلي جزء من أرباحي انا استلمزه مراحل او بتاع + +195 +00:13:54,850 --> 00:13:58,550 +الموضوع هنصب لقيود المسألة على قيدين قيد استلام + +196 +00:13:58,550 --> 00:14:04,430 +الأرباح و قيد التاني قيداش استرداداش قصد المسامة + +197 +00:14:04,430 --> 00:14:08,630 +أصبح هنا هنسكر على القيد الأول هنجي في السنة + +198 +00:14:08,630 --> 00:14:12,970 +الأولىهل في السنة الأولى في أرباح تعققت؟ لأ هل في + +199 +00:14:12,970 --> 00:14:16,990 +استرداد للقصد؟ لأ أصبح السنة الأولى هيكون مافيش أي + +200 +00:14:16,990 --> 00:14:21,510 +قيد السنة الأولى لا يوجد قيود ذكرنا عليها نيجي + +201 +00:14:21,510 --> 00:14:25,450 +السنة التانية السنة + +202 +00:14:25,450 --> 00:14:29,790 +التانية في استلام للأرباح؟ نعم في استرداد للقيود؟ + +203 +00:14:29,790 --> 00:14:33,270 +للمساهمات؟ مافيش أصبح السنة التانية إيش لما ناخد + +204 +00:14:33,270 --> 00:14:34,790 +أرباحنا؟ استلام الأرباح + +205 +00:14:37,650 --> 00:14:44,490 +ماذا تكون قيد المحاسبة؟ من حساب الخزينة إلى حساب + +206 +00:14:44,490 --> 00:14:52,030 +إيرادات المشاركة كيف هنحسبها؟ هناخد الأرباح مضروبة + +207 +00:14:52,030 --> 00:14:57,230 +في نسبة 60 ألف + +208 +00:14:58,590 --> 00:15:01,190 +فى التلت بيديش اقول تلت لأ لأنه بعد شوية تلت مش + +209 +00:15:01,190 --> 00:15:05,490 +هتظبط معانا لأنه هذه مشاركة متناقصة فصير التلت كده + +210 +00:15:05,490 --> 00:15:07,490 +اللى كسر الاعتيادة مش هتظبط معانا هناخد الأرقام + +211 +00:15:07,490 --> 00:15:12,170 +كما هى لأنه بعد كده هتنقص رقم البست قداشى المشاركة + +212 +00:15:12,170 --> 00:15:17,850 +فى الأول هى على كام؟ على تسعمائة ألف قداشى مقطع + +213 +00:15:17,850 --> 00:15:21,970 +الجواب؟ هى عشرين ألف اصبع عشرين ألف هنا من حساب + +214 +00:15:21,970 --> 00:15:26,150 +الخزينة إلى حساب الإيرادات هى السنة ايه؟ التانية + +215 +00:15:30,760 --> 00:15:35,280 +الان بنانيج على السنة التالتة لما نتكلم عن السنة + +216 +00:15:35,280 --> 00:15:37,620 +الأولى و لا السنة التانية هل نتكلم عن بداية العام + +217 +00:15:37,620 --> 00:15:41,240 +او نهاية العام نهاية العام بداية العام مافيش عركات + +218 +00:15:41,240 --> 00:15:43,960 +لسه وبالتالي هنا مقصود الأول السنة التانية مقصود + +219 +00:15:43,960 --> 00:15:48,700 +يعني كام يعني واحد و تلاتين اتناش الوزيش من السنة + +220 +00:15:48,700 --> 00:15:52,200 +التانية دائما لما نتكلم عن السنة نتكلم عن نهايتها + +221 +00:15:52,200 --> 00:15:56,220 +لأن بداية ما بيكون في عمل لسه أصبح السنة التالتة + +222 +00:16:00,240 --> 00:16:03,660 +السنة التالتة هكون عندى حركتين، حركة استلام + +223 +00:16:03,660 --> 00:16:07,860 +الإيرادات وحركة تانية استلام جزء من قصة المساهمة + +224 +00:16:07,860 --> 00:16:14,600 +أصبح السنة التالتة هنقول استلام الأرباح إيش خدمة + +225 +00:16:14,600 --> 00:16:20,700 +حسابية؟ هنقول من حساب الخزينة إلى حساب إيرادات + +226 +00:16:20,700 --> 00:16:21,420 +المشاركة + +227 +00:16:23,960 --> 00:16:27,240 +نحسبها بنفس الطريقة هل احنا استردنا القصة السابقة؟ + +228 +00:16:27,240 --> 00:16:30,320 +ما استردناش وبتالي هتبقى المساهمة دي إيش؟ هذا + +229 +00:16:30,320 --> 00:16:32,420 +القيط طبيعي و ثابت للزمان كام الأرباح في السنة + +230 +00:16:32,420 --> 00:16:37,580 +التانية؟ 68 ألف مضروبة + +231 +00:16:37,580 --> 00:16:46,520 +في كام؟ في 300 ألف على 900 ألف بيطلع 22 ألف قيمة + +232 +00:16:46,520 --> 00:16:50,100 +إيه لأرباح المستلمة هاي في السنة التالتة + +233 +00:16:54,020 --> 00:16:56,080 +طيب هل فى الكتاب فى السنة التالتة كده ولا خدنا + +234 +00:16:56,080 --> 00:16:59,640 +حاجة تانى كمان استرددنا جزء من الأقصاد اللى + +235 +00:16:59,640 --> 00:17:03,940 +المفروضة أصبح نقول فى السنة التالتة أيضا استرداد + +236 +00:17:03,940 --> 00:17:13,920 +قصة القصة الأول هنقول إيش من حساب الخزينة المشاركة + +237 +00:17:13,920 --> 00:17:16,560 +لما دفعناها لفلوس كانت مدينة لما نسترد منها لفلوس + +238 +00:17:16,560 --> 00:17:20,940 +مصير دائمة أصبح إلى حساب المشاركة إلى حساب + +239 +00:17:20,940 --> 00:17:23,620 +المشاركة إيش طبيعة هذه المتنقصة + +240 +00:17:29,240 --> 00:17:34,000 +خلصنا من السنة التالتة طب يا طورة لو حطيت القيد + +241 +00:17:34,000 --> 00:17:37,860 +هذا قبل القيد هذا هل بيغير هل هدف ال 300 ألف + +242 +00:17:37,860 --> 00:17:41,760 +بتنقص؟ لأ لأن كله تم في نفس اليوم 112 يعني التقديم + +243 +00:17:41,760 --> 00:17:46,100 +و تأخير هذا القيد مابيغيرش في قيمة 300 ألف في طلاب + +244 +00:17:46,100 --> 00:17:50,470 +بيغلطوابقول مدام هذا انا استرددت 75 من القيمة في + +245 +00:17:50,470 --> 00:17:54,970 +نهاية العام أصبح مساهمة انخفضت لأ هذه المساهمة تمت + +246 +00:17:54,970 --> 00:17:58,050 +عملية كلها في نفس اليوم التقديم والتقيير ما بيبقى + +247 +00:17:58,050 --> 00:18:01,630 +إيش ما بيأثرش في قيمة ال 300 ألف نيجي ننتقل لمين + +248 +00:18:01,630 --> 00:18:07,910 +للسنة الرابعة السنة الرابعة لحظة معاه احنا الآن + +249 +00:18:07,910 --> 00:18:10,650 +استرددنا قصة واحد كان قصة ضال علينا تلت أحصات + +250 +00:18:10,650 --> 00:18:13,530 +السنة الرابعة هنكرر نفس القيود هنقول من حساب + +251 +00:18:13,530 --> 00:18:23,360 +الخزينةهد عيش هذا استردادي استلام الأرباح من + +252 +00:18:23,360 --> 00:18:27,520 +حساب + +253 +00:18:27,520 --> 00:18:35,960 +الخزينة إلى حساب إيرادات المشاركة المتناقصة نحسبها + +254 +00:18:35,960 --> 00:18:40,160 +68 ألف + +255 +00:18:43,860 --> 00:18:53,500 +مضروبة في 225 ألف ألف + +256 +00:18:53,500 --> 00:18:59,220 +أول تستخدم اشرحلكم احنا + +257 +00:18:59,220 --> 00:19:02,940 +الآن في + +258 +00:19:02,940 --> 00:19:06,440 +السنة التالتة ايش عملنا؟ عملنا قيدين القيد الأول + +259 +00:19:06,440 --> 00:19:10,350 +استلام الأرباح وحسبناها بالطريقة التقليديةماكناش + +260 +00:19:10,350 --> 00:19:14,250 +مسترمينا القصد في نهاية السنة في نفس اليوم استردنا + +261 +00:19:14,250 --> 00:19:18,970 +القصد انه من حساب الخزينة إلى حساب المشاركة 75 ألف + +262 +00:19:18,970 --> 00:19:21,710 +لان انتوا كبنك استردتوا جزء من القصد اذيش + +263 +00:19:21,710 --> 00:19:25,210 +مساهمتكوا يه أساسا؟ 300 ألف استردنا 75 ألف اذيش + +264 +00:19:25,210 --> 00:19:29,870 +مصير رصيد المساهمة؟ 225 أصبح البس مضيكون كام؟ 225 + +265 +00:19:29,870 --> 00:19:34,660 +لأن اسمها مشاركة متناقصة منتهية بالتمجيكالطلبات + +266 +00:19:34,660 --> 00:19:38,500 +اللي سألوا ليش صار 225؟ لأنه كان 300 ألف رجعنا منه + +267 +00:19:38,500 --> 00:19:43,100 +75 يعني اللي مش عارف لو فتحنا سجل الأستاذ عام هنا + +268 +00:19:43,100 --> 00:19:47,940 +عملنا حساب المشاركة المتناقصة + +269 +00:19:47,940 --> 00:19:52,460 +الخطوة واضح ولا انا بقلم أسود؟ واضح اداش المشاركة + +270 +00:19:52,460 --> 00:19:57,100 +المتناقصة رصيدها المدين 300 ألف استردنا القصة + +271 +00:19:57,100 --> 00:20:05,210 +الأول 75 أداش الرصيد يعني صار 225 ألفالقصد التالي + +272 +00:20:05,210 --> 00:20:09,170 +اللى بنعمله برضه هيخفط هصير 150 و هكذا يعني احنا + +273 +00:20:09,170 --> 00:20:12,090 +اللى مش عارف يطرح بالحساب كده يطرح عن طريق دفتر + +274 +00:20:12,090 --> 00:20:16,170 +الأستاذ العام من خلال الـ Quota المحاسبية الان في + +275 +00:20:16,170 --> 00:20:19,290 +نفس السنة الرابعة في نهاية السنة الرابعة في 1-3-12 + +276 +00:20:19,290 --> 00:20:23,370 +هنستلقى الجزء من القصد ايش هنلاقيه المحاسبين من + +277 +00:20:23,370 --> 00:20:29,430 +حساب الخزينة أيضا الى حساب المشاركة المتناقصة ب 75 + +278 +00:20:29,430 --> 00:20:29,770 +ألف + +279 +00:20:35,010 --> 00:20:38,550 +لأن صرنا كم مرة واخدين احنا اصبح باجى هنا برضه + +280 +00:20:38,550 --> 00:20:43,430 +بقول القصد التانى خمسة وسبعين الف رصد هنا ادى سنة + +281 +00:20:43,430 --> 00:20:48,210 +رصيدة مشاركة مية و خمسين الف بعملنا الترصيد بطريقة + +282 +00:20:48,210 --> 00:20:52,450 +تقريه اطلع مية و خمسين الف يعني + +283 +00:20:52,450 --> 00:20:55,650 +انا كم قصد متبقى عليها قصدين اصبح نيجى في السنة + +284 +00:20:55,650 --> 00:20:57,430 +اللى بعد السنة الرابعة ايش هنتكلم عليها السنة + +285 +00:20:57,430 --> 00:21:00,330 +هنتكلم عن السنة الخامسة نكتب هنا ماعرفش + +286 +00:21:05,290 --> 00:21:10,670 +السنة الخامسة السنة + +287 +00:21:10,670 --> 00:21:13,350 +الخامسة هيكون عندنا برضه نفس الطريقة قيدين قيد + +288 +00:21:13,350 --> 00:21:17,850 +استلام الأرباح و قيد استرداد القصد استلام الأرباح + +289 +00:21:17,850 --> 00:21:22,510 +من + +290 +00:21:22,510 --> 00:21:30,330 +حساب الخزينة إلى حساب إيرادات المشاركة قيمة المبلغ + +291 +00:21:30,330 --> 00:21:32,110 +كم 72 ألف + +292 +00:21:36,170 --> 00:21:41,670 +72 ألف مضروبة في 150 ألف الرصيدة المتبقية على + +293 +00:21:41,670 --> 00:21:51,690 +تسعمائة ألف مقام ثابت 12 ألف دينار 12 ألف دينار في + +294 +00:21:51,690 --> 00:21:56,810 +السنة الخامسة أيضا هنسترد القصة التالت من حساب + +295 +00:21:56,810 --> 00:22:05,570 +الخزينة إلى حساب المشاركة المتناقصة 75 ألف + +296 +00:22:08,030 --> 00:22:10,410 +خلصنا من السنة الخامسة نجي السنة الخامسة نضع هنا + +297 +00:22:10,410 --> 00:22:16,250 +كم؟ هى خمسة وسبعين ألف كم تبقى الرصيد الآن؟ خمسة + +298 +00:22:16,250 --> 00:22:21,390 +وسبعين ألف بأجي + +299 +00:22:21,390 --> 00:22:24,830 +في السنة الأخيرة السنة السادسة و بعمل قيود المحاسب + +300 +00:22:24,830 --> 00:22:34,530 +هي التانية الأخيرة في السنة + +301 +00:22:34,530 --> 00:22:35,190 +السادسة هنا + +302 +00:22:38,490 --> 00:22:42,870 +في السنة السادسة سنقول + +303 +00:22:42,870 --> 00:22:51,790 +من حساب الخزينة إلى حساب المشاركة المتناقظة كيف + +304 +00:22:51,790 --> 00:22:59,190 +نحسب قيمة الإيرادات؟ كم هي الإيرادات؟ 75000 + +305 +00:22:59,190 --> 00:23:05,690 +مضروف في 75 هادي على + +306 +00:23:05,690 --> 00:23:06,610 +900000 + +307 +00:23:08,950 --> 00:23:16,170 +6250 دينار 6250 دينار هذا بالنسبة للسنة السادسة + +308 +00:23:16,170 --> 00:23:22,310 +أيضا بنعمل إثبات القصد نفسه القصد الأخير هيكون + +309 +00:23:22,310 --> 00:23:29,650 +قصدي القدر حسب من حساب الخزينة إلى حساب المشاركة + +310 +00:23:29,650 --> 00:23:35,110 +المتنقصة بقيمة 75000 + +311 +00:23:37,630 --> 00:23:47,450 +الى حساب الإيرادات و بكون + +312 +00:23:47,450 --> 00:23:50,770 +بالطريقة هذه أخدنا الخمسة و سبعين ألف هنا كسرداد + +313 +00:23:50,770 --> 00:23:53,610 +أصبح رصيد ايش هكون هنا سفر + +314 +00:24:08,300 --> 00:24:12,360 +الان هذا مطلوب مننا في موضوع المشاركات لناخد كده + +315 +00:24:12,360 --> 00:24:15,200 +مدخل بسيط على مشكلة توزيع الأرباح في البنك + +316 +00:24:15,200 --> 00:24:17,980 +الإسلامي ونأجل محاضرة لمحاضرة القادمة بس انها مدخل + +317 +00:24:17,980 --> 00:24:22,000 +بسيط بنفهم ايش .. ليه احنا بنقول مشكلة توزيع + +318 +00:24:22,000 --> 00:24:27,480 +الأرباح في البنك الإسلامي ليش بنسميها مشكلة؟ حد + +319 +00:24:27,480 --> 00:24:30,620 +بيقدر يجيب علي السؤال؟ هل بيقدر يقول مشكلة توزيع + +320 +00:24:30,620 --> 00:24:34,620 +الأرباح في البنك التجاري التقليدي؟ لأ ليش حد + +321 +00:24:34,620 --> 00:24:37,680 +بيقولي ليش ليه؟ فكروا معايا شوية، السؤال واضح + +322 +00:24:47,420 --> 00:24:50,660 +لأ احنا في البنك التقليدي نقول مشكلات توزيع + +323 +00:24:50,660 --> 00:24:52,360 +الأرباح بينما عندما نتكلم عن بنك الإسلام نقول + +324 +00:24:52,360 --> 00:24:58,040 +مشكلات توزيع الأرباح يا سلام الأول حكاية اللي + +325 +00:24:58,040 --> 00:25:02,160 +كنتين هتقولها كويسات في البنك التقليدي العلاقة بين + +326 +00:25:02,160 --> 00:25:05,720 +المودع وبين البنك الإسلامي علاقة قائمة على العنصر + +327 +00:25:05,720 --> 00:25:09,540 +الفائدة بمعنىإنه أنا لموضع أموالي في البنك + +328 +00:25:09,540 --> 00:25:13,580 +الإسلامي .. في البنك التقليدي في نهاية السنة .. في + +329 +00:25:13,580 --> 00:25:16,220 +نهاية مدة ربط الوديعة أي أن كانت تاريخي أخد + +330 +00:25:16,220 --> 00:25:21,120 +الفائدة البنك بيعطيلي الفائدة أنا خسر .. البنك خسر + +331 +00:25:21,120 --> 00:25:23,920 +.. البنك ربح .. البنك صارله .. اللي صارله مالوش + +332 +00:25:23,920 --> 00:25:26,740 +علاقة الموضع في الأمر هذا أصبح مافيش مشكلة توزي + +333 +00:25:26,740 --> 00:25:30,900 +أرباحها قلب عميل بياخد فائدة و مع السلامةبتظهر + +334 +00:25:30,900 --> 00:25:33,400 +مشكلة من كيف نوزع أرباح بين المساهمين وهذا بس مش + +335 +00:25:33,400 --> 00:25:38,220 +عايز مشاكل داخليا بينما المودع في البنك الإسلامي + +336 +00:25:38,220 --> 00:25:43,680 +هو شريك على قدم الوسام على المساهم اتنين بنفس + +337 +00:25:43,680 --> 00:25:48,900 +المصطرة ليه؟ لأنه أنا كعميل لما أودعت أموالي في + +338 +00:25:48,900 --> 00:25:52,380 +البنك الإسلامي أودعتها على أساس إيه؟ على أساس + +339 +00:25:52,380 --> 00:25:59,150 +علاقة إيه؟ علاقة مضاربةمضاربة يعني أنا عندما أودعت + +340 +00:25:59,150 --> 00:26:06,330 +أموالي في البنك الإسلامي عندما + +341 +00:26:06,330 --> 00:26:10,610 +قمت بيداع الأموال في البنك الإسلامي كانت علاقة هنا + +342 +00:26:10,610 --> 00:26:17,030 +المساهمين وهنا المؤدعين العلاقة اللي بتربطهم علاقة + +343 +00:26:17,030 --> 00:26:17,790 +مضاربة + +344 +00:26:20,480 --> 00:26:22,980 +طب في حاجة اسم المضاربة كمال لما نعطي الأموال نعم + +345 +00:26:22,980 --> 00:26:27,020 +البنك الإسلامي يعمل عندما يتلقى الأموال الكلام هو + +346 +00:26:27,020 --> 00:26:30,020 +انهم يتمرى عندما يتلقى الأموال من مدعين زي أنا + +347 +00:26:30,020 --> 00:26:34,540 +العلاقة بيني أنا وانتوا كبنك هي علاقة مضاربة بمعنى + +348 +00:26:34,540 --> 00:26:37,460 +ايه حاجة مضاربة ده مضاربة تانية شغلتين واحد هو + +349 +00:26:37,460 --> 00:26:40,540 +صاحب المال والتاني صاحب العمل من هو صاحب المال في + +350 +00:26:40,540 --> 00:26:46,620 +الحالة دي المدع المدع اصبح المدع هو صاحب صاحب + +351 +00:26:46,620 --> 00:26:49,990 +المالوالمساهم هنا اللي بيقولوا عبارة عن البنك + +352 +00:26:49,990 --> 00:26:55,050 +المساهم يعني إيه؟ هو إيش؟ هو صاحب العمل تفكروا + +353 +00:26:55,050 --> 00:26:58,670 +معانا شوية بس، أنا بشوية قضايا بين أذياركم لأن لما + +354 +00:26:58,670 --> 00:27:02,530 +أكون أنا مودع عميل البنك و بودع عندكم أموال أنت + +355 +00:27:02,530 --> 00:27:05,750 +إيش دورك كبنك؟ هتاخد أموالي و إيش تعمل فيها؟ إيش + +356 +00:27:05,750 --> 00:27:09,470 +شغلها؟ ممكن تخلطها مع جزء من أموالك، ماخلطاش أنت + +357 +00:27:09,470 --> 00:27:14,010 +حر بس أنا أنت مسئول كبنك عن تشغيل أموالي أصبح أنت + +358 +00:27:14,010 --> 00:27:17,470 +البنك من نظري أنا إيش بيكون؟صاحب العمل يعني إيش؟ + +359 +00:27:17,470 --> 00:27:23,890 +يعني علاقة مضاربة طب عرفنا أي واحد بشتغل مش لازم + +360 +00:27:23,890 --> 00:27:27,710 +ياخد أجره أنا المودع لموضع أموالي عندكم و أنت + +361 +00:27:27,710 --> 00:27:30,950 +تشتغلها ليه؟ أنت لازم عايز أجير وهذا في الإسلام + +362 +00:27:30,950 --> 00:27:33,890 +مدفق المعاملة لازم ياخد الأجر تبعه هذه الأجر + +363 +00:27:33,890 --> 00:27:38,150 +بيسموها إيش؟ يعني مقابلة .. مقابلة العمل مقابلة + +364 +00:27:38,150 --> 00:27:41,350 +العمل كام النسبة المفروض ياخدها ال bank من + +365 +00:27:41,350 --> 00:27:48,600 +المودعين من أرباح المودعين؟حسب الاتفاق أحسنت يجب + +366 +00:27:48,600 --> 00:27:52,560 +على البنك ويجب على المدعى في الطرف الآخر أن يدفع + +367 +00:27:52,560 --> 00:27:56,380 +للبنك أجرة البنك مقابل عمله كمضارب تجيب واحد + +368 +00:27:56,380 --> 00:27:58,540 +الشغلية عندك كده و بعدين في الأخر تقوله فيش لك + +369 +00:27:58,540 --> 00:28:01,800 +فلوس؟ مش هو يريد ياخد أجرته؟ كم أجرة متفق عليها + +370 +00:28:01,800 --> 00:28:10,280 +قول مثلا 20% من وين؟ من الإيرادات المتحققة أصبح + +371 +00:28:10,280 --> 00:28:15,910 +بسبب علاقة البنك الإسلاميمع عميله او المودع اللى + +372 +00:28:15,910 --> 00:28:21,170 +عنده يجب على البنك ان يحدد نسبة المضاربة اللى يجب + +373 +00:28:21,170 --> 00:28:25,670 +ان انا اتخذها من الأرباح طب السؤال بطرح نفسه هل + +374 +00:28:25,670 --> 00:28:29,650 +ياخد ال 20% بعد ما يوزر الربح بينه وبينه لأن في + +375 +00:28:29,650 --> 00:28:33,510 +عادات في مشكلة تربح الربح اللى موجود هو للبنك وإلي + +376 +00:28:33,510 --> 00:28:36,610 +أنا كمودع لأن أموالي الشغلت وين راح البنك في + +377 +00:28:36,610 --> 00:28:41,270 +أمواليه أخدها وين ودها ودها وين استثمارات + +378 +00:28:42,730 --> 00:28:47,110 +وداه وين؟ استثمارات الاستثمارات اللى ودها البنك + +379 +00:28:47,110 --> 00:28:51,570 +دخلت في مشاريع مضاربة ايضا اه بس ايه صار البنك + +380 +00:28:51,570 --> 00:28:54,510 +لانه لما اخد الأمال عنده خشب مضاربة صار هو صاحب + +381 +00:28:54,510 --> 00:28:58,870 +المال بس مش ماله كله مالي انا وماله هو هو نيابة + +382 +00:28:58,870 --> 00:29:03,350 +عنى وودها مشاركات وودها كمان مرابحات واستزراع + +383 +00:29:03,350 --> 00:29:06,210 +واسلام كل أوجه الصيغة الإسلامية اللى متعرف عليها + +384 +00:29:06,210 --> 00:29:10,810 +هذه ايه تيجي لان؟ تيجي محملة بالإيرادات؟لرادات + +385 +00:29:10,810 --> 00:29:14,290 +الاستثمار اللى تمت هذه من حق مين؟ من حق الطرفين + +386 +00:29:14,290 --> 00:29:19,630 +البنكإذا كان ساهم بماله و له حق في هذه الإرادات + +387 +00:29:19,630 --> 00:29:23,170 +باعتبار الساهم بالمال و له حق أجر في الظبط اللي هي + +388 +00:29:23,170 --> 00:29:26,690 +مضاربة و أنا كمودع إلى حق مقدر مساهمتي في المال + +389 +00:29:26,690 --> 00:29:31,270 +أصبح بتقسم المبلغ هذا إلى تلات أقسام بياخد البنك + +390 +00:29:31,270 --> 00:29:35,130 +نصيبه مقابل عمله كمضارب لأنه اشتغل نيابة عنه أجره + +391 +00:29:35,130 --> 00:29:38,410 +بالظبط هي أجر مقابل مضارب و بياخد نصيب من الإرادات + +392 +00:29:38,410 --> 00:29:42,010 +بقدر ما ساهم من الأموال و أنا باخد نصيبي من + +393 +00:29:42,010 --> 00:29:45,010 +الإرادات بقدر ما ساهمت من الأموال المشكلة معقدة + +394 +00:29:45,010 --> 00:29:50,430 +جدا كيف نقسمشوف المشاكل طيب نسأل السؤال لان انا + +395 +00:29:50,430 --> 00:29:54,230 +اعطيتكوا كبنك 20% من قيمة لردات مقابل عملكوا ايه؟ + +396 +00:29:54,230 --> 00:29:58,230 +مقابل أجركوا كعمل طيب معروف في .. في أي فقه .. اي + +397 +00:29:58,230 --> 00:30:02,790 +واحد بشتغل مش لازم يجيب موظفين و لازم يجيب أصول + +398 +00:30:02,790 --> 00:30:07,350 +ثابتة يجيب أهلات ومعدات أصبح ايش عناصر العملية؟ + +399 +00:30:07,350 --> 00:30:12,330 +عناصر العملية أهلات ومعدات والشخص نفسه طيب البنك + +400 +00:30:12,330 --> 00:30:18,150 +الآن دفعت رواتب لموظفينههل الرواتب اللي بتدفع + +401 +00:30:18,150 --> 00:30:22,870 +لموظفين البنك الإسلامي تحمل على الإيرادات؟ والله + +402 +00:30:22,870 --> 00:30:28,510 +ماهياش علاقة فيها هل نعتبرها مصرفات؟ هل أنا كمودع + +403 +00:30:28,510 --> 00:30:31,850 +إيه علاقة بهذا الموضوع؟ طيب ليش لا؟ صح الكلام كله، + +404 +00:30:31,850 --> 00:30:37,410 +ليش لا؟شغل بنك لأنه تقابل عنها أجر قدره 20% من + +405 +00:30:37,410 --> 00:30:40,070 +الإرادات وانت تشغّل الحالة زي ما انت عايز زي + +406 +00:30:40,070 --> 00:30:41,770 +ماقولك والله هاي عايشين في الممنشه الشغل اللي + +407 +00:30:41,770 --> 00:30:45,050 +لتبعك وانت تجيب عامل تجيب اتنين تجيب موظف تجيب عشر + +408 +00:30:45,050 --> 00:30:48,170 +هذا شغلك انت جبت كتير بتخسر جبت قليل هتربح انت + +409 +00:30:48,170 --> 00:30:50,930 +يعني دير سياستك الإدارية في التشغيل بطريقة جيدة + +410 +00:30:50,930 --> 00:30:57,450 +أصبح أي مصرفات للرواتب للكهربا للمياه كل المصرفات + +411 +00:30:57,450 --> 00:31:01,670 +الإدارية اللي بتفاحها البنك الإسلامي لا يتحملها + +412 +00:31:01,670 --> 00:31:06,270 +المودع أبدا وليس لها علاقة بلماذا؟ لأن المؤدي + +413 +00:31:06,270 --> 00:31:12,110 +أساساً دفع 20% للبنكأجر للبنك على اساس البنك يشغّل + +414 +00:31:12,110 --> 00:31:16,830 +عناصر الإنتاج من ضمن عناصر الإنتاج هي العمالة كمان + +415 +00:31:16,830 --> 00:31:21,290 +أيضا اشترا حواسيب اشترا سيارات اشترا كذا ايش علاقة + +416 +00:31:21,290 --> 00:31:25,170 +المودع بالامور اصبح ال 20% اللي دفعها العميل هي + +417 +00:31:25,170 --> 00:31:29,230 +لإيه لمقابل أجر البنك اللي هي تسمى أجر المضاربة + +418 +00:31:29,230 --> 00:31:33,730 +والمضارب له الحق يستأجر عمال يجيب آلات وبتالي ليس + +419 +00:31:33,730 --> 00:31:37,070 +علاقة بهذا المصرفاتأصبح الآن لما ن .. لما نيجي + +420 +00:31:37,070 --> 00:31:40,970 +نحسب الربح الصافي هقوله اوعك اتحمر على الربح + +421 +00:31:40,970 --> 00:31:45,170 +الصافي إلى مصرفاتك لا أصول ثابتة ولا استهلاكات ولا + +422 +00:31:45,170 --> 00:31:46,430 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +423 +00:31:46,430 --> 00:31:46,450 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +424 +00:31:46,450 --> 00:31:46,570 +ولا ولا ولا ولا ولا لا لا لا لا لا لا لا لا لا لا + +425 +00:31:46,570 --> 00:31:49,990 +la + +426 +00:31:49,990 --> 00:31:54,150 +la + +427 +00:31:54,150 --> 00:31:55,810 +la la la la la la la la la la la la la la la la la + +428 +00:31:55,810 --> 00:31:56,050 +la la la la la la la la la la la la la la la la la + +429 +00:31:56,050 --> 00:32:05,150 +la la la la + +430 +00:32:05,150 --> 00:32:07,670 +la la laمن حيث المبدأ مافيش مشكلة أن الـ Bank ياخد + +431 +00:32:07,670 --> 00:32:11,570 +نصيبه كمضارب، لكن ماهي النسبة؟ هل نتفق عليها؟ برضه + +432 +00:32:11,570 --> 00:32:15,390 +عليها خلف مين اللي بحدد النسبة هذه الطرق؟ هل + +433 +00:32:15,390 --> 00:32:18,630 +المودع ولا الـ Bank؟ الـ Bank أصبح تحديد نسبة + +434 +00:32:18,630 --> 00:32:22,830 +المضاربة، مين اللي بحددها؟ الـ Bank، لكن هذا الـ + +435 +00:32:22,830 --> 00:32:25,830 +Bank لما يحددها هو أنا ماليش طرف، مش طرف المشهورة + +436 +00:32:25,830 --> 00:32:28,210 +في هذا الأمور، مش هذا الأمر بأثر علي أنا كمودع + +437 +00:32:29,150 --> 00:32:31,810 +مصبوطة؟ مصبوطة ولا لا الكلام ده؟ أصبح دي أحد + +438 +00:32:31,810 --> 00:32:35,510 +المشكلات أن البنك بيقوم بعملية تحديد النسبة + +439 +00:32:35,510 --> 00:32:38,670 +بالطريقة التي يراها مناسبة دون الرجوع إلى المودة، + +440 +00:32:38,670 --> 00:32:41,210 +رغم أنه وياه شركين مع بعض، فهذا أحد المشاكل في + +441 +00:32:41,210 --> 00:32:44,550 +الإسلام، أولا اختلاف النسبة، في حيث النسبة موجودة، + +442 +00:32:44,550 --> 00:32:47,630 +اختلاف النسبة هذه من بنك إلى آخر، بنك عنده مصرفات + +443 +00:32:47,630 --> 00:32:50,950 +بغضب، يعطي مرتبات كتير لموظفينه، هل بيكفي 20%؟ بده + +444 +00:32:50,950 --> 00:32:55,180 +أكتر، بيكون الأعطاء الموظفين حساب مين؟أحساب الربح + +445 +00:32:55,180 --> 00:32:57,520 +المفروض يروح للعميل وبالتالي هنا قضية التفاوت + +446 +00:32:57,520 --> 00:33:01,860 +بينما كانت تانية حسب المعايير المفروض هذه المضاربة + +447 +00:33:01,860 --> 00:33:07,260 +لا تتجاوز ال 40% يعني ممكن أقولك من 20 إلى 40 هذا + +448 +00:33:07,260 --> 00:33:12,400 +التفاوت هو في حد ذاته مشكلة طيب مشكلة تانية البنك + +449 +00:33:12,400 --> 00:33:16,460 +الآن تفقنا الموظفين البنك والأصول السابقة يتحمل + +450 +00:33:16,460 --> 00:33:22,390 +مين تدخل ضمن مقابل أجر 20% طيب الآن السؤالالبنك + +451 +00:33:22,390 --> 00:33:25,110 +الان بيجيب مراجع حسابات خارجى غير مراجع الداخلية + +452 +00:33:25,110 --> 00:33:28,790 +مراجع حسابات خارجى و بيجيب هيئة رقابة شرعية اتراجع + +453 +00:33:28,790 --> 00:33:33,430 +الحسابات تتأكد ان الشغل بنك بشغل سليم يطرق أتعابهم + +454 +00:33:33,430 --> 00:33:36,130 +و مكافئات هذه الجهات اللي مراجع الحسابات الخارجى + +455 +00:33:36,130 --> 00:33:40,730 +على البنك ولا علي أنا كمودع على البنك هذه كان نقطة + +456 +00:33:40,730 --> 00:33:44,410 +خلافية استقر رأي فكر المعاملات المصرفية الإسلامية + +457 +00:33:44,410 --> 00:33:49,710 +على ان هذه عناصر إنتاج احتاجها البنكمحتاجها البنك + +458 +00:33:49,710 --> 00:33:53,850 +لأغراضه هو مشان يطور حساباته يتأكد انه حسابات + +459 +00:33:53,850 --> 00:33:57,110 +صحيحة يتأكد انه عمله سليم أصبح ما يتعامل هذه + +460 +00:33:57,110 --> 00:34:00,210 +التكلفة هو البنك أصبح هدرعاصر أصبح تدخل ضمن أيه + +461 +00:34:00,210 --> 00:34:03,690 +وكأنها تدخل ضمن إطار العشرين في المية اللي بدفع + +462 +00:34:03,690 --> 00:34:10,070 +حاله أنا كعميل مقابل عمل البنك كمضارب طيب + +463 +00:34:10,070 --> 00:34:14,590 +نقطة تالتة ضمن .. مش عامل .. مش عامل مشاكل .. شوية + +464 +00:34:14,590 --> 00:34:19,710 +مشاكل بسالان رأس المال لما ادخل انا كعميل وانت + +465 +00:34:19,710 --> 00:34:24,210 +كمودع وانت كبنك البنك ايش قدم هنا؟ ايش المال اللي + +466 +00:34:24,210 --> 00:34:29,450 +قدمها البنك؟ عبارة عن ايه؟ رأس ماله المال اللي + +467 +00:34:29,450 --> 00:34:32,550 +قدمها المستاهمين عبارة عن ايه؟ عن رأس ماله المال + +468 +00:34:32,550 --> 00:34:35,350 +اللي قدمها المودعين عبارة عن ايه؟ عن الوداع مش كده + +469 +00:34:35,350 --> 00:34:40,830 +ولا لا؟ تختلط الودايع مع رأس المال تختلط مع بعض طب + +470 +00:34:40,830 --> 00:34:43,450 +هل الودايع ماروفة سابت؟ انا بحط وداع عشرة ألف دنار + +471 +00:34:43,450 --> 00:34:48,400 +و بحط أشهر ألف و أشهر ألف؟ واضحهل البنك رأسماله + +472 +00:34:48,400 --> 00:34:52,480 +اللى حطه بالأول هو اللى ظال بنفس قيمته السائلة؟ لأ + +473 +00:34:52,480 --> 00:34:57,300 +لأنه البنك لما حط رأسماله مثلا ل 40 مليون او ل 50 + +474 +00:34:57,300 --> 00:35:04,370 +مليون اشترى جزء أصول ثابتة وانفقمصرفات ايش؟ تأسيس + +475 +00:35:04,370 --> 00:35:08,830 +اصبح قيمة المبلغ اللى موجود كنيحية اسمية فى رأس + +476 +00:35:08,830 --> 00:35:12,310 +المال اربعين مليون او خمسين مليون قيمة السائلة + +477 +00:35:12,310 --> 00:35:15,050 +اللى موجودة فى ال bank اللى انا خفضت لان اشترى + +478 +00:35:15,050 --> 00:35:18,870 +أصول ثابتة اصبح لما بدي اجي اعمل معادلة التوزيع + +479 +00:35:18,870 --> 00:35:21,850 +قداش ال bank دفع اموال و قداش انا دفعت اموال هل + +480 +00:35:21,850 --> 00:35:24,590 +اعتبر كل رأس المال مدفوه عند ال bank؟ لأ فى جزء + +481 +00:35:24,590 --> 00:35:28,130 +منه اشترى أصول ثابتة اصبح بدي اطرح من قيمة رأس + +482 +00:35:28,130 --> 00:35:32,520 +المال ما دفعه ال bank كأصول ثابتة و كمصرفات تأسيو + +483 +00:35:32,520 --> 00:35:36,060 +اعتبر المبلغ الصافي هو السيولة اللى اختلطت مع مين؟ + +484 +00:35:36,060 --> 00:35:39,180 +مع أموالى، منطق ولا لا الكلام هذا؟ هذا نقطة خلافية + +485 +00:35:39,180 --> 00:35:42,180 +كمان، بقولك لأ أنا مع الأصول السابقة، ليش الناس + +486 +00:35:42,180 --> 00:35:44,640 +اللى بايدوا؟ بقولك الأصول السابقة أساسا هي أحد + +487 +00:35:44,640 --> 00:35:47,980 +مقامات عناصر الإنتاج اللى اتقاض عليها البنك أساسا + +488 +00:35:48,690 --> 00:35:52,330 +مصيبه كمضارب وبالتالي يجب تخفيض قيمة رأس المال + +489 +00:35:52,330 --> 00:35:55,330 +بقيمة ما أنفقه البنك لإشراق الأصول السابقة أو ما + +490 +00:35:55,330 --> 00:35:58,810 +دفعه كمصرفات تأسيس وبالتالي الصافي قيمة رأس المال + +491 +00:35:58,810 --> 00:36:02,450 +هي اللي تدخل في اختلاط الأموال معاه لأن هذه + +492 +00:36:02,450 --> 00:36:07,030 +الأموال الحقيقية المتموجودة في الخزينة الآن + +493 +00:36:07,030 --> 00:36:11,830 +وبنابيجي + +494 +00:36:11,830 --> 00:36:15,610 +نشوف قيمة رأس المال اللي مفروض يدخل معاه كشركة + +495 +00:36:15,610 --> 00:36:20,820 +كخلط للموال صافي رأس المالسافر أقصى المدى هذه بعض + +496 +00:36:20,820 --> 00:36:22,780 +المشاكل اللي موجودة في البلد الإسلامي ان شاء الله + +497 +00:36:22,780 --> 00:36:26,160 +المحاضرة الجاية بنحاول نكملها و بناخد مثال تطبيقى + +498 +00:36:26,160 --> 00:36:28,780 +و المثال التطبيقى مش هيتعرض للمشاكل هذه هيتعرض + +499 +00:36:28,780 --> 00:36:31,500 +كأنه هذه المشاكل المحلولة و بناخد مثال ايه تطبيقى + +500 +00:36:31,500 --> 00:36:36,920 +في كيف عملية بتم التوزيع طيب بهذا القدر نكتفي + +501 +00:36:36,920 --> 00:36:40,560 +محاضرتنا اليوم و ان شاء الله هنعطيكوا quiz منشان + +502 +00:36:40,560 --> 00:36:42,400 +نحله بالقرار اللي كان + diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/hhkXrwP4Ufk_raw.srt b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/hhkXrwP4Ufk_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..9ace169f61eb21dc598c1eaab15eb83be6c57e3f --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/hhkXrwP4Ufk_raw.srt @@ -0,0 +1,2032 @@ +1 +00:00:10,680 --> 00:00:15,380 +بسم الله الرحمن الرحيم نبدأ محاضرتنا هذا اليوم + +2 +00:00:15,380 --> 00:00:21,440 +استكمالا لموضوع المعالجات المحاسبية للمشاركات في + +3 +00:00:21,440 --> 00:00:26,920 +البنوك الإسلامية كنا في المحاضرة الماضية تناولنا + +4 +00:00:26,920 --> 00:00:32,840 +موضوع المرابحاتوالمضاربات وبدأنا في المشاركات + +5 +00:00:32,840 --> 00:00:38,400 +واخدنا أول نقطة المشاركة في العمليات التي تتعلق + +6 +00:00:38,400 --> 00:00:43,380 +بمشاركة البنك مع أحد عملاءه في تمويل صفقة واحدة + +7 +00:00:43,380 --> 00:00:46,920 +اليوم هناخد الموضوع التاني اللي هو المشاركة + +8 +00:00:46,920 --> 00:00:52,040 +الثابتةكلمة المشاركة الثابتة تعني أن هذه المشاركة + +9 +00:00:52,040 --> 00:00:57,600 +يعني ليس هناك نية للبنك بتصفية هذه المشاركة ومفهوم + +10 +00:00:57,600 --> 00:01:02,280 +المشاركة ينصب على أن البنك يشترك في تأسيس إحدى + +11 +00:01:02,280 --> 00:01:05,720 +الشركات يعني لما يشترك البنك في تأسيس إحدى الشركات + +12 +00:01:05,720 --> 00:01:10,340 +وكأنه يعني بمعنى آخر يساهم في رأس مال إحدى هذه + +13 +00:01:10,340 --> 00:01:13,900 +الشركات كيف يتم المساهمة؟ ان خلال شراء الأسهم + +14 +00:01:14,430 --> 00:01:18,910 +وبتالي شراء الأسهم هو يعتبر ملكية البنك لهذه + +15 +00:01:18,910 --> 00:01:23,730 +الشركة ولكن ليست ملكية كاملة إنما تكون ملكية جزئية + +16 +00:01:23,730 --> 00:01:28,190 +فالمشاركة الثابتة تعني أن البنك يساهم في تأسيس + +17 +00:01:28,190 --> 00:01:31,670 +إحدى الشركات من خلال دفع جزء من الرأسمال هذه + +18 +00:01:31,670 --> 00:01:35,090 +الشركة بقدر ما بساهم البنك فيه تكون مساهمة البنك + +19 +00:01:35,090 --> 00:01:39,370 +إما قليلة أو متوسطة أو مرتفعة بقدر عدد الأسهم التي + +20 +00:01:39,370 --> 00:01:42,760 +يمتلكهاالان الموضوع اللي أمامنا بيسموه المشاركة + +21 +00:01:42,760 --> 00:01:46,460 +الثابتة التي يساهم فيها البنك في معيير المحاسبة + +22 +00:01:46,460 --> 00:01:49,820 +الدولية هناك عدة أنواع من المشاركات أو الاستثمارات + +23 +00:01:49,820 --> 00:01:53,400 +نفس المعنى إما أن تكون هذه المشاركة لغرض المتاجرة + +24 +00:01:53,400 --> 00:01:58,380 +أو تكون لغرض هذه .. لغرض إتاحة متاحة للبيع أو لغرض + +25 +00:01:58,380 --> 00:02:02,760 +تكون ثابتة متاجرة يعني معناته أنه أنا اللي القصد + +26 +00:02:02,760 --> 00:02:05,440 +اللي هدف من العملية أن أبيع و أشتري هذه المشاركة + +27 +00:02:05,440 --> 00:02:09,430 +في أي لحظة باجد فيها نفسي أن في عندي أرباحمتاحا + +28 +00:02:09,430 --> 00:02:13,050 +للبيع يعني أنا ممكن أبيع ولكن ليس عندني الآن أبيع + +29 +00:02:13,050 --> 00:02:16,730 +إلا عندما يتحقق أو يجد نفسي أنا عندي تصور إن هذا + +30 +00:02:16,730 --> 00:02:22,270 +ربح فعلا ربح حق هدفي وصلتله بقوم ببيع هذه المشاركة + +31 +00:02:22,270 --> 00:02:25,850 +مشاركة ثابتة ليس هناك نية لدى الإدارة بتصفية هذه + +32 +00:02:25,850 --> 00:02:29,480 +المشاركة إلا بعد سنوات طويلة إن شاء اللهالان + +33 +00:02:29,480 --> 00:02:33,440 +معالجة المشاركة الثابتة تتم بطريقتين في معيار + +34 +00:02:33,440 --> 00:02:36,360 +المحاسب الطريقة بيسموها طريقة التكلفة وطريقة تانية + +35 +00:02:36,360 --> 00:02:38,740 +بيسموها طريقة حقوق الملكية ايش الفرق بين + +36 +00:02:38,740 --> 00:02:41,500 +الطريقتين؟ ولماذا سميت حقوق الملكية ولماذا سميت + +37 +00:02:41,500 --> 00:02:44,620 +تكلفة؟ هنعرفهم الآن من خلال الأمثلة اللي هنعطيها + +38 +00:02:44,620 --> 00:02:47,660 +الآن أولا السؤال التطبيق اللي عندي هنا يقول اشترك + +39 +00:02:47,660 --> 00:02:52,240 +البنك الإسلامي مع مساهمين في تأسيس مشروع بقيمة 500 + +40 +00:02:52,240 --> 00:02:56,080 +ألف ديناريعني مساهمة البنك المشروع قيمته 500 ألف + +41 +00:02:56,080 --> 00:03:01,360 +دنار بنسبة 30% بمعنى مساهمة البنك 30% من قيمة 500 + +42 +00:03:01,360 --> 00:03:05,320 +ألف دنار تم الإعلان عن توزيع أرباحميه اللي بيعلن + +43 +00:03:05,320 --> 00:03:07,480 +عن توزيع الأرباح؟ ال bank ولا الشركة اللي بنساهم + +44 +00:03:07,480 --> 00:03:10,620 +فيها الشركة اللي بنساهم فيها و عادة الإعلان عن + +45 +00:03:10,620 --> 00:03:13,380 +توزيع الأرباح ما بتتم في نهاية العام بالضبط بتتم + +46 +00:03:13,380 --> 00:03:16,340 +في الأشهر الأولى من وين؟ من السنة القادمة يعني + +47 +00:03:16,340 --> 00:03:19,840 +مثلا إحنا في 1.12.2012 ما بتتم الإعلان عن توزيع + +48 +00:03:19,840 --> 00:03:22,600 +الأرباح في أي شركة بتساهم فيها بتتم دائما خلال + +49 +00:03:22,600 --> 00:03:25,180 +ثلاث شهورة من السنة التالية لما تكون الحسابات ختمة + +50 +00:03:25,180 --> 00:03:28,460 +اكتملت و تم إعدادها بشكل كامل و تدقيقة من مدقق + +51 +00:03:28,460 --> 00:03:29,000 +الحسابات + +52 +00:03:31,700 --> 00:03:35,660 +الأرباح المتحققة 30 ألف دينار علمًا بأن توزيع + +53 +00:03:35,660 --> 00:03:39,260 +الأرباح بينهما هو حسب نسبة مساهمة كل منهم في رأس + +54 +00:03:39,260 --> 00:03:44,520 +المال أولًا المعالج المحاسبية لهذا الموضوع حسب + +55 +00:03:44,520 --> 00:03:51,600 +طريقة حقوق الملكية هنتكلم هنا طريقة حقوق الملكية + +56 +00:03:51,600 --> 00:03:59,240 +هنتكلم هنا طريقة التكلفة طبعًا الطريقتين هلو أيش + +57 +00:03:59,240 --> 00:04:03,080 +فرق بينهم هينعرف الآن من خلال الشرحةعندما يقوم + +58 +00:04:03,080 --> 00:04:07,020 +البنك بالمساهمة في المشروع وما له علاقة بكل رأس + +59 +00:04:07,020 --> 00:04:10,940 +المشروع، له فقط بالقدرة التي دفعه البنك أصبح القيد + +60 +00:04:10,940 --> 00:04:18,220 +المحاسب الأول من حساب المشاركات أو الاستثمارات أو + +61 +00:04:18,220 --> 00:04:23,360 +زمان كنا نسميها في محاسبة البنوك العادية محافظة + +62 +00:04:23,360 --> 00:04:28,820 +الأوراق المالية هي نفسها إلى حساب الخزينة + +63 +00:04:30,790 --> 00:04:35,690 +قدرش مبلغ الدفع للبنك؟ مستخدمك مصمليون في 30% يعني + +64 +00:04:35,690 --> 00:04:44,070 +150 ألف دفع + +65 +00:04:44,070 --> 00:04:49,910 +قيمة المستخدم دفع إثبات دفع قيمة مستخدم البنك نفس + +66 +00:04:49,910 --> 00:04:55,830 +القيد سيكون في حقوق الملكية نفس القيد الموجود هنا + +67 +00:04:55,830 --> 00:05:00,720 +هو نفس القيد الموجود في الطريقة التانيةالان هدخل + +68 +00:05:00,720 --> 00:05:04,520 +في قضية تانية ايش اللي صار في الطور بعد كده لو + +69 +00:05:04,520 --> 00:05:08,540 +رجعنا خالف ايش طور صار اعلن عن توزيع أرباح لازم + +70 +00:05:08,540 --> 00:05:12,820 +نفهم في التطبيق العملي ان الاعلان عن توزيع الأرباح + +71 +00:05:12,820 --> 00:05:17,140 +لا يعني ان يتم دفع الأرباح حالا الاعلان ثم يتم دفع + +72 +00:05:17,140 --> 00:05:19,840 +الأرباح في تاريخ لاحق زي واحد كده بقولك إيه لك + +73 +00:05:19,840 --> 00:05:23,680 +مستحقات عندي لكن هدفعهم لك في تاريخ لاحق قضية + +74 +00:05:23,680 --> 00:05:27,360 +الاعلان عن توزيع الأرباح هي اللي بتخلي تفرق بين + +75 +00:05:27,360 --> 00:05:31,270 +طريقة حقوق أمريكية وبين طريقة التكلفةطب لماذا + +76 +00:05:31,270 --> 00:05:34,410 +الشركات تعلن عن توزيع أرباح ولا تقوم بدفع الأرباح + +77 +00:05:34,410 --> 00:05:36,990 +خلال فترة الإعلان مثلا أسبوع أو سبعين أو تلاتة؟ + +78 +00:05:36,990 --> 00:05:39,990 +هناك فاصل زمني أحيان قد يمتد ست شهور أحيان سنة + +79 +00:05:39,990 --> 00:05:43,670 +أحيان سنتين يعني في فرق ما بين الإعلان وبين عملية + +80 +00:05:43,670 --> 00:05:46,930 +الدفع الفعلي هذا من ناحية العملية كيف الشركة تعلن + +81 +00:05:46,930 --> 00:05:50,840 +عن توزيع أرباح؟عدت حساباتها الختمية وتبين هناك + +82 +00:05:50,840 --> 00:05:53,440 +أرباح وبالتالي تم الموافقة من قبل هي العمل + +83 +00:05:53,440 --> 00:05:56,860 +للمساهمين على توزيع أرباح تعني الشركة أنه يا + +84 +00:05:56,860 --> 00:05:59,680 +مساهمين أنكوا أرباح عندنا اتفضل أخدكوا بنات + +85 +00:05:59,680 --> 00:06:02,960 +الأرباح أو الوسائق تثبت أنكوا أرباح عندنا لكن متى + +86 +00:06:02,960 --> 00:06:07,240 +ندفع هذا الموضوع مش معروف لسه طريقة حقوق الملكية + +87 +00:06:07,240 --> 00:06:11,680 +تتعامل مع هذا الإعلان بمعنى أن مجرد ما يتم الإعلان + +88 +00:06:11,680 --> 00:06:16,070 +عن توزيع الأرباحبصير ملكتك انت كبنك لدى الشركة + +89 +00:06:16,070 --> 00:06:20,590 +بزيد ولا بزيدش؟ بزيد بقدر الديون المستحقة على + +90 +00:06:20,590 --> 00:06:23,170 +الشركة المتمثلة في ايه؟ في الأرباح اللي المفروض + +91 +00:06:23,170 --> 00:06:27,270 +نقبضها لان احنا لما دفعنا قيمة المساهمة من + +92 +00:06:27,270 --> 00:06:31,110 +المشاركات يعني إيه مشاركات؟ إيه مساهمات؟ إلى حساب + +93 +00:06:31,110 --> 00:06:35,230 +الخزينة أيضا عندما يتم الإعلان عن توزيع الأرباح حق + +94 +00:06:35,230 --> 00:06:39,230 +ملكتي أنا كبنك لدى هذه الشركة يزداد بقيمة الأرباح + +95 +00:06:39,230 --> 00:06:42,090 +اللي المفروض أقبضهاهذا الفرق بين اتنين وبالتالي + +96 +00:06:42,090 --> 00:06:46,970 +هنعمل عند الإعلان عند الإعلان عن توزيع الأرباح + +97 +00:06:46,970 --> 00:06:50,290 +هنعمل قيد محاسبي هنقول في طريقة حق والمكيّن من + +98 +00:06:50,290 --> 00:06:55,970 +حساب الاستثمارات او المشاركات نفس المعنى إلى حساب + +99 +00:06:55,970 --> 00:07:02,160 +ايه حساب الإيراداتيعني سجل إيرادات على المبلغ + +100 +00:07:02,160 --> 00:07:06,880 +المستحق على الشركة المستثمر فيها اعتبر إيرادة لكن + +101 +00:07:06,880 --> 00:07:10,640 +هل قبطت اللي قعدت أنا؟ مقبطوش كيف .. قداش قيمة + +102 +00:07:10,640 --> 00:07:16,400 +المبلغ بديكون؟ هو الأرباح تلاتين ألف وانا نسبة + +103 +00:07:16,400 --> 00:07:19,240 +مسامتك تلاتين فمية قداش انا أرباحي انا تسعة تلاف + +104 +00:07:19,240 --> 00:07:23,180 +دينار اللي مش عارف كيف جيبنا تسعة تلاف دينار عبارة + +105 +00:07:23,180 --> 00:07:29,550 +عن تلاتين ألف مضروبة في تلاتين فمية هذا هوطريقة + +106 +00:07:29,550 --> 00:07:33,370 +التكلفة لا تعترف بهذا الإعلان إلا عندما يتم عملية + +107 +00:07:33,370 --> 00:07:42,030 +القبض الفعلي أصبح هنا لا يوجد قيد لا + +108 +00:07:42,030 --> 00:07:46,290 +يوجد قيد بظهر عند القيد الأخير في هذا الموضوع اللي + +109 +00:07:46,290 --> 00:07:50,110 +هو الاستلام الفعلي للأرباح عندما يتم الاستلام + +110 +00:07:50,110 --> 00:07:56,690 +الفعلي للأرباح هنقول عنده قبضالارباح او قسائم + +111 +00:07:56,690 --> 00:08:02,510 +الارباح هنا هنعمل قيد محاسبي انا لما كان لي حق عند + +112 +00:08:02,510 --> 00:08:06,290 +هذه الشركة جعلتها ايه زوّت حساب الاستثمارات يعني + +113 +00:08:06,290 --> 00:08:10,450 +حق ملكتي عند هذه الشركة زادت بقيمة تسعة الف لأ لما + +114 +00:08:10,450 --> 00:08:13,730 +اقبضوا المبلغ هل يبقى حق ملكتي كما هو بالخفض اكيد + +115 +00:08:13,730 --> 00:08:18,330 +هنخفض اصبحنا قيد محاسب اولي فينا من حسابينمن حساب + +116 +00:08:18,330 --> 00:08:22,950 +الخزينة انه قبضنا المبلغ الى حساب الاستثمارات يعني + +117 +00:08:22,950 --> 00:08:27,130 +خفضنا حساب الاستثمارات اللى كان موجودة بقيمة 9000 + +118 +00:08:27,130 --> 00:08:31,830 +وهو قيمة المبلغ اللى تم قبضه لو فرضا التوزيع اتد + +119 +00:08:31,830 --> 00:08:34,850 +لسنة سنتين يعني التوزيع اتأجل دفعه لسنة سنتين + +120 +00:08:34,850 --> 00:08:38,550 +اتلاتة مكتفي بالقيد التانى لما تم عمل قبض فعلي + +121 +00:08:38,550 --> 00:08:41,930 +هنقول من الخزينة الى استثمارات هنا طريقة حكومك ايش + +122 +00:08:41,930 --> 00:08:45,330 +بتميزها عن طريقة التكلف يعني باختصارإنه لما يتم + +123 +00:08:45,330 --> 00:08:47,970 +الإعلان عن توزيع الأرباح بيزيد حق ملكيتي عند هذه + +124 +00:08:47,970 --> 00:08:51,650 +الشركة و لما أقبض الأرباح ينخفض حق الملكية هنا + +125 +00:08:51,650 --> 00:08:54,430 +بالنسبة لطريقة التكلفة إيش بيكون القيد المحاسبي + +126 +00:08:54,430 --> 00:08:58,270 +نفس القيد اللي خدتهم في محاسبة البلوك التجارية + +127 +00:08:58,270 --> 00:09:06,350 +هنقول من حسابي الخزينة إلى حساب الإيرادات بقيمة + +128 +00:09:06,350 --> 00:09:06,990 +9000 + +129 +00:09:09,680 --> 00:09:12,820 +هذا هو الفرق بين الطريقتين يعني في طريقة تكلفة + +130 +00:09:12,820 --> 00:09:16,040 +ليتم الإجراء القيد عند إعلان تنزيل الأرباح في + +131 +00:09:16,040 --> 00:09:19,420 +طريقة حقوق ملكية تزداد حقوق ملكيتي ثم تنخفض عند + +132 +00:09:19,420 --> 00:09:29,700 +إيه قبض قيمة هذه الأرباح لما + +133 +00:09:29,700 --> 00:09:33,700 +ننتقل لموضوع جديد اسمه المشاركة المتناقصة المنتهية + +134 +00:09:33,700 --> 00:09:39,440 +بالتمليكواضح من المسمة تبعها هي مشاركة يعني البنك + +135 +00:09:39,440 --> 00:09:46,140 +يشترك مع عملاء على تكوين مشروع مشترك هذا المشروع + +136 +00:09:46,140 --> 00:09:49,660 +عادة بيكون مشروع استثماري يعني مشروع تكوين رئيس + +137 +00:09:49,660 --> 00:09:54,000 +مالي يعني نشتري مثلا مصنع نقيم مثلا مستشفى نعمل + +138 +00:09:54,000 --> 00:09:58,420 +طرق نعمل حاجات معينة كباري أي مشروع طبيعته استثمار + +139 +00:09:58,420 --> 00:10:02,710 +رئيس مالييقوم البنك بالاتفاق مع مستثمرين على تكوين + +140 +00:10:02,710 --> 00:10:06,990 +هذا المشروع ضمن شروط الاتفاق أن البنك يتنازل + +141 +00:10:06,990 --> 00:10:12,230 +تدرجيا عن حصته لصالح من؟ لصالح الشريك أصبح مش + +142 +00:10:12,230 --> 00:10:16,120 +هالبنك يتنازل تدرجيا عن حصته، إيش لازم يقبض؟الجزء + +143 +00:10:16,120 --> 00:10:20,680 +من حصته كل جزء بيقبضها غير أرباح تبعته كل جزء + +144 +00:10:20,680 --> 00:10:24,880 +منحصته في البنك بياخدها من الشريك الآخر بزيد حصة + +145 +00:10:24,880 --> 00:10:29,900 +الشريك وبتنقص حصة البنك هذه بيسموها مشاركة متناقصة + +146 +00:10:29,900 --> 00:10:33,840 +متناقصة من منظرنا احنا كبنك تنتهي بالتمليك لمين + +147 +00:10:33,840 --> 00:10:39,840 +لصالح الطرف التالي المثال أمامنا هنامرتفق البنك + +148 +00:10:39,840 --> 00:10:42,940 +الإسلامي مع مجموعة من المساهمين على إنشاء مشروع + +149 +00:10:42,940 --> 00:10:46,600 +مشترك حسب البيانات التالية القيمة الكلية للمشروع + +150 +00:10:46,600 --> 00:10:51,940 +900 ألف دينار نسبة مساهمة البنك تلت القيمة وتوزع + +151 +00:10:51,940 --> 00:10:56,800 +الأرباح بينهما بنفس النسبة مدة السداد أربع سنوات + +152 +00:10:56,800 --> 00:11:01,000 +يعني أيش مدة السداد يعني يعني البنك يسترد أمواله + +153 +00:11:01,000 --> 00:11:05,800 +المدفوعة خلال أربع سنوات يعني كام المبلغ يعني يعني + +154 +00:11:05,800 --> 00:11:10,160 +75 ألف كم جمال 75 ألف عبارة عن 300 ألفمقسم على + +155 +00:11:10,160 --> 00:11:13,820 +كام؟ على أربع بطلع كام؟ 75 مرة جيبت سؤالة في + +156 +00:11:13,820 --> 00:11:18,220 +الامتحان ماكتبناش ال 75 هادي صارت عليها مشكلة المش + +157 +00:11:18,220 --> 00:11:21,560 +واحدة غير سنة يعني بنقسم احنا لازم نكتب ال 75 لما + +158 +00:11:21,560 --> 00:11:24,780 +قولت أربع سنوات ايش معناته يعني؟ يعني بنقسم مسامة + +159 +00:11:24,780 --> 00:11:29,360 +المشروع على المدة بطلع 75 يعني حسبة صغيرة + +160 +00:11:31,420 --> 00:11:34,620 +متى يبدأ السداد من السنة التالتة احيانا يبدأ + +161 +00:11:34,620 --> 00:11:37,160 +السداد من السنة التانية او التالتة او الرابعة مش + +162 +00:11:37,160 --> 00:11:38,660 +مناسب يبدأ السنة التالتة من السنة التالتة لان + +163 +00:11:38,660 --> 00:11:42,360 +بداية المشروع لسه مش واضح ايش او ضاع هذا المشروع + +164 +00:11:42,360 --> 00:11:46,360 +في أرباح تحققت السنة الأولى كانت الأرباح سفر مافيش + +165 +00:11:46,360 --> 00:11:50,320 +أرباح او ماعدوش حساب الأرباح وخسار وبالتالي + +166 +00:11:50,320 --> 00:11:53,140 +الأرباح مش واضحة بالنسبة لنا السنة التانية كانت + +167 +00:11:53,140 --> 00:11:56,340 +الأرباح ستين ألف السنة التالتة ستة وستين ألف السنة + +168 +00:11:56,340 --> 00:11:58,600 +الرابعة تمانية وستين وخمسة واتنين وسبعين والسادسة + +169 +00:11:58,600 --> 00:12:03,310 +خمسة ولأ احنا بنتعامل مع القيود المحاسبية المتعلقة + +170 +00:12:03,310 --> 00:12:06,710 +بهذا الموضوع اولا حتى يتم التعامل مع هذه القيود + +171 +00:12:06,710 --> 00:12:11,370 +المحاسبية بداية لابد ان نثبت احنا ايش هي مساهمتنا + +172 +00:12:11,370 --> 00:12:14,330 +في هذا المشروع كبنك انا مليش علاقة ايش بيعمل + +173 +00:12:14,330 --> 00:12:17,990 +الشركة التانية ايه العلاقة انا كبنك ايش مساهمتي في + +174 +00:12:17,990 --> 00:12:22,690 +هذا المشروع فالحل هنا امامك الان اولا نثبت ان احنا + +175 +00:12:22,690 --> 00:12:25,990 +دفعنا حصة البنك يعني مساهمتنا في البنك ايش قد + +176 +00:12:25,990 --> 00:12:31,370 +محاسب يكون؟ من حساب ايه؟من حساب المشاركة افرض + +177 +00:12:31,370 --> 00:12:35,190 +استثمارات ممكن او مش ممكن بيمشي برضه كله صح + +178 +00:12:35,190 --> 00:12:40,350 +استثمارات هي المشاركات الى حساب ايه الى حساب + +179 +00:12:40,350 --> 00:12:47,230 +الخزينة صحيح او الحسابات الجريمين العميل الشريك او + +180 +00:12:47,230 --> 00:12:52,950 +الشيكات الصادرةكل هذه مدائل حسب نوعية طريقة الدفع + +181 +00:12:52,950 --> 00:12:56,410 +دفعت شكات حول شكات صادرة حاطيت المبلغ في الحساب + +182 +00:12:56,410 --> 00:13:00,250 +الجارى للعميل حقول إلى حساب العملاء حاطيت المبلغ + +183 +00:13:00,250 --> 00:13:06,350 +نقدا حقول إلى حساب الخزينة قيمة المبلغ كان عبارة + +184 +00:13:06,350 --> 00:13:07,190 +عن 300 ألف + +185 +00:13:15,470 --> 00:13:19,610 +لأن احنا كبنك ماذا ننتظر؟ ننتظر الآن ان نسجل قيود + +186 +00:13:19,610 --> 00:13:23,170 +محاسبية تثبت الحركات التي تمت على هذا الاستثمار + +187 +00:13:23,170 --> 00:13:26,070 +ايش التغيرات اللي طلعت على هذا الاستثمار؟ التغير + +188 +00:13:26,070 --> 00:13:30,340 +كالاتي ان احنا أخدنا إيراداتأو ايه؟ أو أستر أدينا + +189 +00:13:30,340 --> 00:13:35,100 +جزء من وين؟ من قيمة المشاركة بس متغيرين أنا كبانك + +190 +00:13:35,100 --> 00:13:38,040 +بنتظر الشغلتين أنه العميل اللي شاركنا .. اللي + +191 +00:13:38,040 --> 00:13:41,540 +شاركتنا هويا يرجعلي جزء من قيمة الاسمار أول مرة + +192 +00:13:41,540 --> 00:13:46,020 +هرجعلي أربع مرات لكن متى هتبدأ المرات هذه في السنة + +193 +00:13:46,020 --> 00:13:51,610 +التالتة؟انتظر ايضا ان هذا العميل اللى مدير المشروع + +194 +00:13:51,610 --> 00:13:54,850 +يرجعلي جزء من أرباحي انا استلمزه مراحل او بتاع + +195 +00:13:54,850 --> 00:13:58,550 +الموضوع هنصب لقيود المسألة على قيدين قيد استلام + +196 +00:13:58,550 --> 00:14:04,430 +الأرباح و قيد التاني قيداش استرداداش قصد المسامة + +197 +00:14:04,430 --> 00:14:08,630 +أصبح هنا هنسكر على القيد الأول هنجي في السنة + +198 +00:14:08,630 --> 00:14:12,970 +الأولىهل في السنة الأولى في أرباح تعققت؟ لأ هل في + +199 +00:14:12,970 --> 00:14:16,990 +استرداد للقصد؟ لأ أصبح السنة الأولى هيكون مافيش أي + +200 +00:14:16,990 --> 00:14:21,510 +قيد السنة الأولى لا يوجد قيود ذكرنا عليها نيجي + +201 +00:14:21,510 --> 00:14:25,450 +السنة التانية السنة + +202 +00:14:25,450 --> 00:14:29,790 +التانية في استلام للأرباح؟ نعم في استرداد للقيود؟ + +203 +00:14:29,790 --> 00:14:33,270 +للمساهمات؟ مافيش أصبح السنة التانية إيش لما ناخد + +204 +00:14:33,270 --> 00:14:34,790 +أرباحنا؟ استلام الأرباح + +205 +00:14:37,650 --> 00:14:44,490 +ماذا تكون قيد المحاسبة؟ من حساب الخزينة إلى حساب + +206 +00:14:44,490 --> 00:14:52,030 +إيرادات المشاركة كيف هنحسبها؟ هناخد الأرباح مضروبة + +207 +00:14:52,030 --> 00:14:57,230 +في نسبة 60 ألف + +208 +00:14:58,590 --> 00:15:01,190 +فى التلت بيديش اقول تلت لأ لأنه بعد شوية تلت مش + +209 +00:15:01,190 --> 00:15:05,490 +هتظبط معانا لأنه هذه مشاركة متناقصة فصير التلت كده + +210 +00:15:05,490 --> 00:15:07,490 +اللى كسر الاعتيادة مش هتظبط معانا هناخد الأرقام + +211 +00:15:07,490 --> 00:15:12,170 +كما هى لأنه بعد كده هتنقص رقم البست قداشى المشاركة + +212 +00:15:12,170 --> 00:15:17,850 +فى الأول هى على كام؟ على تسعمائة ألف قداشى مقطع + +213 +00:15:17,850 --> 00:15:21,970 +الجواب؟ هى عشرين ألف اصبع عشرين ألف هنا من حساب + +214 +00:15:21,970 --> 00:15:26,150 +الخزينة إلى حساب الإيرادات هى السنة ايه؟ التانية + +215 +00:15:30,760 --> 00:15:35,280 +الان بنانيج على السنة التالتة لما نتكلم عن السنة + +216 +00:15:35,280 --> 00:15:37,620 +الأولى و لا السنة التانية هل نتكلم عن بداية العام + +217 +00:15:37,620 --> 00:15:41,240 +او نهاية العام نهاية العام بداية العام مافيش عركات + +218 +00:15:41,240 --> 00:15:43,960 +لسه وبالتالي هنا مقصود الأول السنة التانية مقصود + +219 +00:15:43,960 --> 00:15:48,700 +يعني كام يعني واحد و تلاتين اتناش الوزيش من السنة + +220 +00:15:48,700 --> 00:15:52,200 +التانية دائما لما نتكلم عن السنة نتكلم عن نهايتها + +221 +00:15:52,200 --> 00:15:56,220 +لأن بداية ما بيكون في عمل لسه أصبح السنة التالتة + +222 +00:16:00,240 --> 00:16:03,660 +السنة التالتة هكون عندى حركتين، حركة استلام + +223 +00:16:03,660 --> 00:16:07,860 +الإيرادات وحركة تانية استلام جزء من قصة المساهمة + +224 +00:16:07,860 --> 00:16:14,600 +أصبح السنة التالتة هنقول استلام الأرباح إيش خدمة + +225 +00:16:14,600 --> 00:16:20,700 +حسابية؟ هنقول من حساب الخزينة إلى حساب إيرادات + +226 +00:16:20,700 --> 00:16:21,420 +المشاركة + +227 +00:16:23,960 --> 00:16:27,240 +نحسبها بنفس الطريقة هل احنا استردنا القصة السابقة؟ + +228 +00:16:27,240 --> 00:16:30,320 +ما استردناش وبتالي هتبقى المساهمة دي إيش؟ هذا + +229 +00:16:30,320 --> 00:16:32,420 +القيط طبيعي و ثابت للزمان كام الأرباح في السنة + +230 +00:16:32,420 --> 00:16:37,580 +التانية؟ 68 ألف مضروبة + +231 +00:16:37,580 --> 00:16:46,520 +في كام؟ في 300 ألف على 900 ألف بيطلع 22 ألف قيمة + +232 +00:16:46,520 --> 00:16:50,100 +إيه لأرباح المستلمة هاي في السنة التالتة + +233 +00:16:54,020 --> 00:16:56,080 +طيب هل فى الكتاب فى السنة التالتة كده ولا خدنا + +234 +00:16:56,080 --> 00:16:59,640 +حاجة تانى كمان استرددنا جزء من الأقصاد اللى + +235 +00:16:59,640 --> 00:17:03,940 +المفروضة أصبح نقول فى السنة التالتة أيضا استرداد + +236 +00:17:03,940 --> 00:17:13,920 +قصة القصة الأول هنقول إيش من حساب الخزينة المشاركة + +237 +00:17:13,920 --> 00:17:16,560 +لما دفعناها لفلوس كانت مدينة لما نسترد منها لفلوس + +238 +00:17:16,560 --> 00:17:20,940 +مصير دائمة أصبح إلى حساب المشاركة إلى حساب + +239 +00:17:20,940 --> 00:17:23,620 +المشاركة إيش طبيعة هذه المتنقصة + +240 +00:17:29,240 --> 00:17:34,000 +خلصنا من السنة التالتة طب يا طورة لو حطيت القيد + +241 +00:17:34,000 --> 00:17:37,860 +هذا قبل القيد هذا هل بيغير هل هدف ال 300 ألف + +242 +00:17:37,860 --> 00:17:41,760 +بتنقص؟ لأ لأن كله تم في نفس اليوم 112 يعني التقديم + +243 +00:17:41,760 --> 00:17:46,100 +و تأخير هذا القيد مابيغيرش في قيمة 300 ألف في طلاب + +244 +00:17:46,100 --> 00:17:50,470 +بيغلطوابقول مدام هذا انا استرددت 75 من القيمة في + +245 +00:17:50,470 --> 00:17:54,970 +نهاية العام أصبح مساهمة انخفضت لأ هذه المساهمة تمت + +246 +00:17:54,970 --> 00:17:58,050 +عملية كلها في نفس اليوم التقديم والتقيير ما بيبقى + +247 +00:17:58,050 --> 00:18:01,630 +إيش ما بيأثرش في قيمة ال 300 ألف نيجي ننتقل لمين + +248 +00:18:01,630 --> 00:18:07,910 +للسنة الرابعة السنة الرابعة لحظة معاه احنا الآن + +249 +00:18:07,910 --> 00:18:10,650 +استرددنا قصة واحد كان قصة ضال علينا تلت أحصات + +250 +00:18:10,650 --> 00:18:13,530 +السنة الرابعة هنكرر نفس القيود هنقول من حساب + +251 +00:18:13,530 --> 00:18:23,360 +الخزينةهد عيش هذا استردادي استلام الأرباح من + +252 +00:18:23,360 --> 00:18:27,520 +حساب + +253 +00:18:27,520 --> 00:18:35,960 +الخزينة إلى حساب إيرادات المشاركة المتناقصة نحسبها + +254 +00:18:35,960 --> 00:18:40,160 +68 ألف + +255 +00:18:43,860 --> 00:18:53,500 +مضروبة في 225 ألف ألف + +256 +00:18:53,500 --> 00:18:59,220 +أول تستخدم اشرحلكم احنا + +257 +00:18:59,220 --> 00:19:02,940 +الآن في + +258 +00:19:02,940 --> 00:19:06,440 +السنة التالتة ايش عملنا؟ عملنا قيدين القيد الأول + +259 +00:19:06,440 --> 00:19:10,350 +استلام الأرباح وحسبناها بالطريقة التقليديةماكناش + +260 +00:19:10,350 --> 00:19:14,250 +مسترمينا القصد في نهاية السنة في نفس اليوم استردنا + +261 +00:19:14,250 --> 00:19:18,970 +القصد انه من حساب الخزينة إلى حساب المشاركة 75 ألف + +262 +00:19:18,970 --> 00:19:21,710 +لان انتوا كبنك استردتوا جزء من القصد اذيش + +263 +00:19:21,710 --> 00:19:25,210 +مساهمتكوا يه أساسا؟ 300 ألف استردنا 75 ألف اذيش + +264 +00:19:25,210 --> 00:19:29,870 +مصير رصيد المساهمة؟ 225 أصبح البس مضيكون كام؟ 225 + +265 +00:19:29,870 --> 00:19:34,660 +لأن اسمها مشاركة متناقصة منتهية بالتمجيكالطلبات + +266 +00:19:34,660 --> 00:19:38,500 +اللي سألوا ليش صار 225؟ لأنه كان 300 ألف رجعنا منه + +267 +00:19:38,500 --> 00:19:43,100 +75 يعني اللي مش عارف لو فتحنا سجل الأستاذ عام هنا + +268 +00:19:43,100 --> 00:19:47,940 +عملنا حساب المشاركة المتناقصة + +269 +00:19:47,940 --> 00:19:52,460 +الخطوة واضح ولا انا بقلم أسود؟ واضح اداش المشاركة + +270 +00:19:52,460 --> 00:19:57,100 +المتناقصة رصيدها المدين 300 ألف استردنا القصة + +271 +00:19:57,100 --> 00:20:05,210 +الأول 75 أداش الرصيد يعني صار 225 ألفالقصد التالي + +272 +00:20:05,210 --> 00:20:09,170 +اللى بنعمله برضه هيخفط هصير 150 و هكذا يعني احنا + +273 +00:20:09,170 --> 00:20:12,090 +اللى مش عارف يطرح بالحساب كده يطرح عن طريق دفتر + +274 +00:20:12,090 --> 00:20:16,170 +الأستاذ العام من خلال الـ Quota المحاسبية الان في + +275 +00:20:16,170 --> 00:20:19,290 +نفس السنة الرابعة في نهاية السنة الرابعة في 1-3-12 + +276 +00:20:19,290 --> 00:20:23,370 +هنستلقى الجزء من القصد ايش هنلاقيه المحاسبين من + +277 +00:20:23,370 --> 00:20:29,430 +حساب الخزينة أيضا الى حساب المشاركة المتناقصة ب 75 + +278 +00:20:29,430 --> 00:20:29,770 +ألف + +279 +00:20:35,010 --> 00:20:38,550 +لأن صرنا كم مرة واخدين احنا اصبح باجى هنا برضه + +280 +00:20:38,550 --> 00:20:43,430 +بقول القصد التانى خمسة وسبعين الف رصد هنا ادى سنة + +281 +00:20:43,430 --> 00:20:48,210 +رصيدة مشاركة مية و خمسين الف بعملنا الترصيد بطريقة + +282 +00:20:48,210 --> 00:20:52,450 +تقريه اطلع مية و خمسين الف يعني + +283 +00:20:52,450 --> 00:20:55,650 +انا كم قصد متبقى عليها قصدين اصبح نيجى في السنة + +284 +00:20:55,650 --> 00:20:57,430 +اللى بعد السنة الرابعة ايش هنتكلم عليها السنة + +285 +00:20:57,430 --> 00:21:00,330 +هنتكلم عن السنة الخامسة نكتب هنا ماعرفش + +286 +00:21:05,290 --> 00:21:10,670 +السنة الخامسة السنة + +287 +00:21:10,670 --> 00:21:13,350 +الخامسة هيكون عندنا برضه نفس الطريقة قيدين قيد + +288 +00:21:13,350 --> 00:21:17,850 +استلام الأرباح و قيد استرداد القصد استلام الأرباح + +289 +00:21:17,850 --> 00:21:22,510 +من + +290 +00:21:22,510 --> 00:21:30,330 +حساب الخزينة إلى حساب إيرادات المشاركة قيمة المبلغ + +291 +00:21:30,330 --> 00:21:32,110 +كم 72 ألف + +292 +00:21:36,170 --> 00:21:41,670 +72 ألف مضروبة في 150 ألف الرصيدة المتبقية على + +293 +00:21:41,670 --> 00:21:51,690 +تسعمائة ألف مقام ثابت 12 ألف دينار 12 ألف دينار في + +294 +00:21:51,690 --> 00:21:56,810 +السنة الخامسة أيضا هنسترد القصة التالت من حساب + +295 +00:21:56,810 --> 00:22:05,570 +الخزينة إلى حساب المشاركة المتناقصة 75 ألف + +296 +00:22:08,030 --> 00:22:10,410 +خلصنا من السنة الخامسة نجي السنة الخامسة نضع هنا + +297 +00:22:10,410 --> 00:22:16,250 +كم؟ هى خمسة وسبعين ألف كم تبقى الرصيد الآن؟ خمسة + +298 +00:22:16,250 --> 00:22:21,390 +وسبعين ألف بأجي + +299 +00:22:21,390 --> 00:22:24,830 +في السنة الأخيرة السنة السادسة و بعمل قيود المحاسب + +300 +00:22:24,830 --> 00:22:34,530 +هي التانية الأخيرة في السنة + +301 +00:22:34,530 --> 00:22:35,190 +السادسة هنا + +302 +00:22:38,490 --> 00:22:42,870 +في السنة السادسة سنقول + +303 +00:22:42,870 --> 00:22:51,790 +من حساب الخزينة إلى حساب المشاركة المتناقظة كيف + +304 +00:22:51,790 --> 00:22:59,190 +نحسب قيمة الإيرادات؟ كم هي الإيرادات؟ 75000 + +305 +00:22:59,190 --> 00:23:05,690 +مضروف في 75 هادي على + +306 +00:23:05,690 --> 00:23:06,610 +900000 + +307 +00:23:08,950 --> 00:23:16,170 +6250 دينار 6250 دينار هذا بالنسبة للسنة السادسة + +308 +00:23:16,170 --> 00:23:22,310 +أيضا بنعمل إثبات القصد نفسه القصد الأخير هيكون + +309 +00:23:22,310 --> 00:23:29,650 +قصدي القدر حسب من حساب الخزينة إلى حساب المشاركة + +310 +00:23:29,650 --> 00:23:35,110 +المتنقصة بقيمة 75000 + +311 +00:23:37,630 --> 00:23:47,450 +الى حساب الإيرادات و بكون + +312 +00:23:47,450 --> 00:23:50,770 +بالطريقة هذه أخدنا الخمسة و سبعين ألف هنا كسرداد + +313 +00:23:50,770 --> 00:23:53,610 +أصبح رصيد ايش هكون هنا سفر + +314 +00:24:08,300 --> 00:24:12,360 +الان هذا مطلوب مننا في موضوع المشاركات لناخد كده + +315 +00:24:12,360 --> 00:24:15,200 +مدخل بسيط على مشكلة توزيع الأرباح في البنك + +316 +00:24:15,200 --> 00:24:17,980 +الإسلامي ونأجل محاضرة لمحاضرة القادمة بس انها مدخل + +317 +00:24:17,980 --> 00:24:22,000 +بسيط بنفهم ايش .. ليه احنا بنقول مشكلة توزيع + +318 +00:24:22,000 --> 00:24:27,480 +الأرباح في البنك الإسلامي ليش بنسميها مشكلة؟ حد + +319 +00:24:27,480 --> 00:24:30,620 +بيقدر يجيب علي السؤال؟ هل بيقدر يقول مشكلة توزيع + +320 +00:24:30,620 --> 00:24:34,620 +الأرباح في البنك التجاري التقليدي؟ لأ ليش حد + +321 +00:24:34,620 --> 00:24:37,680 +بيقولي ليش ليه؟ فكروا معايا شوية، السؤال واضح + +322 +00:24:47,420 --> 00:24:50,660 +لأ احنا في البنك التقليدي نقول مشكلات توزيع + +323 +00:24:50,660 --> 00:24:52,360 +الأرباح بينما عندما نتكلم عن بنك الإسلام نقول + +324 +00:24:52,360 --> 00:24:58,040 +مشكلات توزيع الأرباح يا سلام الأول حكاية اللي + +325 +00:24:58,040 --> 00:25:02,160 +كنتين هتقولها كويسات في البنك التقليدي العلاقة بين + +326 +00:25:02,160 --> 00:25:05,720 +المودع وبين البنك الإسلامي علاقة قائمة على العنصر + +327 +00:25:05,720 --> 00:25:09,540 +الفائدة بمعنىإنه أنا لموضع أموالي في البنك + +328 +00:25:09,540 --> 00:25:13,580 +الإسلامي .. في البنك التقليدي في نهاية السنة .. في + +329 +00:25:13,580 --> 00:25:16,220 +نهاية مدة ربط الوديعة أي أن كانت تاريخي أخد + +330 +00:25:16,220 --> 00:25:21,120 +الفائدة البنك بيعطيلي الفائدة أنا خسر .. البنك خسر + +331 +00:25:21,120 --> 00:25:23,920 +.. البنك ربح .. البنك صارله .. اللي صارله مالوش + +332 +00:25:23,920 --> 00:25:26,740 +علاقة الموضع في الأمر هذا أصبح مافيش مشكلة توزي + +333 +00:25:26,740 --> 00:25:30,900 +أرباحها قلب عميل بياخد فائدة و مع السلامةبتظهر + +334 +00:25:30,900 --> 00:25:33,400 +مشكلة من كيف نوزع أرباح بين المساهمين وهذا بس مش + +335 +00:25:33,400 --> 00:25:38,220 +عايز مشاكل داخليا بينما المودع في البنك الإسلامي + +336 +00:25:38,220 --> 00:25:43,680 +هو شريك على قدم الوسام على المساهم اتنين بنفس + +337 +00:25:43,680 --> 00:25:48,900 +المصطرة ليه؟ لأنه أنا كعميل لما أودعت أموالي في + +338 +00:25:48,900 --> 00:25:52,380 +البنك الإسلامي أودعتها على أساس إيه؟ على أساس + +339 +00:25:52,380 --> 00:25:59,150 +علاقة إيه؟ علاقة مضاربةمضاربة يعني أنا عندما أودعت + +340 +00:25:59,150 --> 00:26:06,330 +أموالي في البنك الإسلامي عندما + +341 +00:26:06,330 --> 00:26:10,610 +قمت بيداع الأموال في البنك الإسلامي كانت علاقة هنا + +342 +00:26:10,610 --> 00:26:17,030 +المساهمين وهنا المؤدعين العلاقة اللي بتربطهم علاقة + +343 +00:26:17,030 --> 00:26:17,790 +مضاربة + +344 +00:26:20,480 --> 00:26:22,980 +طب في حاجة اسم المضاربة كمال لما نعطي الأموال نعم + +345 +00:26:22,980 --> 00:26:27,020 +البنك الإسلامي يعمل عندما يتلقى الأموال الكلام هو + +346 +00:26:27,020 --> 00:26:30,020 +انهم يتمرى عندما يتلقى الأموال من مدعين زي أنا + +347 +00:26:30,020 --> 00:26:34,540 +العلاقة بيني أنا وانتوا كبنك هي علاقة مضاربة بمعنى + +348 +00:26:34,540 --> 00:26:37,460 +ايه حاجة مضاربة ده مضاربة تانية شغلتين واحد هو + +349 +00:26:37,460 --> 00:26:40,540 +صاحب المال والتاني صاحب العمل من هو صاحب المال في + +350 +00:26:40,540 --> 00:26:46,620 +الحالة دي المدع المدع اصبح المدع هو صاحب صاحب + +351 +00:26:46,620 --> 00:26:49,990 +المالوالمساهم هنا اللي بيقولوا عبارة عن البنك + +352 +00:26:49,990 --> 00:26:55,050 +المساهم يعني إيه؟ هو إيش؟ هو صاحب العمل تفكروا + +353 +00:26:55,050 --> 00:26:58,670 +معانا شوية بس، أنا بشوية قضايا بين أذياركم لأن لما + +354 +00:26:58,670 --> 00:27:02,530 +أكون أنا مودع عميل البنك و بودع عندكم أموال أنت + +355 +00:27:02,530 --> 00:27:05,750 +إيش دورك كبنك؟ هتاخد أموالي و إيش تعمل فيها؟ إيش + +356 +00:27:05,750 --> 00:27:09,470 +شغلها؟ ممكن تخلطها مع جزء من أموالك، ماخلطاش أنت + +357 +00:27:09,470 --> 00:27:14,010 +حر بس أنا أنت مسئول كبنك عن تشغيل أموالي أصبح أنت + +358 +00:27:14,010 --> 00:27:17,470 +البنك من نظري أنا إيش بيكون؟صاحب العمل يعني إيش؟ + +359 +00:27:17,470 --> 00:27:23,890 +يعني علاقة مضاربة طب عرفنا أي واحد بشتغل مش لازم + +360 +00:27:23,890 --> 00:27:27,710 +ياخد أجره أنا المودع لموضع أموالي عندكم و أنت + +361 +00:27:27,710 --> 00:27:30,950 +تشتغلها ليه؟ أنت لازم عايز أجير وهذا في الإسلام + +362 +00:27:30,950 --> 00:27:33,890 +مدفق المعاملة لازم ياخد الأجر تبعه هذه الأجر + +363 +00:27:33,890 --> 00:27:38,150 +بيسموها إيش؟ يعني مقابلة .. مقابلة العمل مقابلة + +364 +00:27:38,150 --> 00:27:41,350 +العمل كام النسبة المفروض ياخدها ال bank من + +365 +00:27:41,350 --> 00:27:48,600 +المودعين من أرباح المودعين؟حسب الاتفاق أحسنت يجب + +366 +00:27:48,600 --> 00:27:52,560 +على البنك ويجب على المدعى في الطرف الآخر أن يدفع + +367 +00:27:52,560 --> 00:27:56,380 +للبنك أجرة البنك مقابل عمله كمضارب تجيب واحد + +368 +00:27:56,380 --> 00:27:58,540 +الشغلية عندك كده و بعدين في الأخر تقوله فيش لك + +369 +00:27:58,540 --> 00:28:01,800 +فلوس؟ مش هو يريد ياخد أجرته؟ كم أجرة متفق عليها + +370 +00:28:01,800 --> 00:28:10,280 +قول مثلا 20% من وين؟ من الإيرادات المتحققة أصبح + +371 +00:28:10,280 --> 00:28:15,910 +بسبب علاقة البنك الإسلاميمع عميله او المودع اللى + +372 +00:28:15,910 --> 00:28:21,170 +عنده يجب على البنك ان يحدد نسبة المضاربة اللى يجب + +373 +00:28:21,170 --> 00:28:25,670 +ان انا اتخذها من الأرباح طب السؤال بطرح نفسه هل + +374 +00:28:25,670 --> 00:28:29,650 +ياخد ال 20% بعد ما يوزر الربح بينه وبينه لأن في + +375 +00:28:29,650 --> 00:28:33,510 +عادات في مشكلة تربح الربح اللى موجود هو للبنك وإلي + +376 +00:28:33,510 --> 00:28:36,610 +أنا كمودع لأن أموالي الشغلت وين راح البنك في + +377 +00:28:36,610 --> 00:28:41,270 +أمواليه أخدها وين ودها ودها وين استثمارات + +378 +00:28:42,730 --> 00:28:47,110 +وداه وين؟ استثمارات الاستثمارات اللى ودها البنك + +379 +00:28:47,110 --> 00:28:51,570 +دخلت في مشاريع مضاربة ايضا اه بس ايه صار البنك + +380 +00:28:51,570 --> 00:28:54,510 +لانه لما اخد الأمال عنده خشب مضاربة صار هو صاحب + +381 +00:28:54,510 --> 00:28:58,870 +المال بس مش ماله كله مالي انا وماله هو هو نيابة + +382 +00:28:58,870 --> 00:29:03,350 +عنى وودها مشاركات وودها كمان مرابحات واستزراع + +383 +00:29:03,350 --> 00:29:06,210 +واسلام كل أوجه الصيغة الإسلامية اللى متعرف عليها + +384 +00:29:06,210 --> 00:29:10,810 +هذه ايه تيجي لان؟ تيجي محملة بالإيرادات؟لرادات + +385 +00:29:10,810 --> 00:29:14,290 +الاستثمار اللى تمت هذه من حق مين؟ من حق الطرفين + +386 +00:29:14,290 --> 00:29:19,630 +البنكإذا كان ساهم بماله و له حق في هذه الإرادات + +387 +00:29:19,630 --> 00:29:23,170 +باعتبار الساهم بالمال و له حق أجر في الظبط اللي هي + +388 +00:29:23,170 --> 00:29:26,690 +مضاربة و أنا كمودع إلى حق مقدر مساهمتي في المال + +389 +00:29:26,690 --> 00:29:31,270 +أصبح بتقسم المبلغ هذا إلى تلات أقسام بياخد البنك + +390 +00:29:31,270 --> 00:29:35,130 +نصيبه مقابل عمله كمضارب لأنه اشتغل نيابة عنه أجره + +391 +00:29:35,130 --> 00:29:38,410 +بالظبط هي أجر مقابل مضارب و بياخد نصيب من الإرادات + +392 +00:29:38,410 --> 00:29:42,010 +بقدر ما ساهم من الأموال و أنا باخد نصيبي من + +393 +00:29:42,010 --> 00:29:45,010 +الإرادات بقدر ما ساهمت من الأموال المشكلة معقدة + +394 +00:29:45,010 --> 00:29:50,430 +جدا كيف نقسمشوف المشاكل طيب نسأل السؤال لان انا + +395 +00:29:50,430 --> 00:29:54,230 +اعطيتكوا كبنك 20% من قيمة لردات مقابل عملكوا ايه؟ + +396 +00:29:54,230 --> 00:29:58,230 +مقابل أجركوا كعمل طيب معروف في .. في أي فقه .. اي + +397 +00:29:58,230 --> 00:30:02,790 +واحد بشتغل مش لازم يجيب موظفين و لازم يجيب أصول + +398 +00:30:02,790 --> 00:30:07,350 +ثابتة يجيب أهلات ومعدات أصبح ايش عناصر العملية؟ + +399 +00:30:07,350 --> 00:30:12,330 +عناصر العملية أهلات ومعدات والشخص نفسه طيب البنك + +400 +00:30:12,330 --> 00:30:18,150 +الآن دفعت رواتب لموظفينههل الرواتب اللي بتدفع + +401 +00:30:18,150 --> 00:30:22,870 +لموظفين البنك الإسلامي تحمل على الإيرادات؟ والله + +402 +00:30:22,870 --> 00:30:28,510 +ماهياش علاقة فيها هل نعتبرها مصرفات؟ هل أنا كمودع + +403 +00:30:28,510 --> 00:30:31,850 +إيه علاقة بهذا الموضوع؟ طيب ليش لا؟ صح الكلام كله، + +404 +00:30:31,850 --> 00:30:37,410 +ليش لا؟شغل بنك لأنه تقابل عنها أجر قدره 20% من + +405 +00:30:37,410 --> 00:30:40,070 +الإرادات وانت تشغّل الحالة زي ما انت عايز زي + +406 +00:30:40,070 --> 00:30:41,770 +ماقولك والله هاي عايشين في الممنشه الشغل اللي + +407 +00:30:41,770 --> 00:30:45,050 +لتبعك وانت تجيب عامل تجيب اتنين تجيب موظف تجيب عشر + +408 +00:30:45,050 --> 00:30:48,170 +هذا شغلك انت جبت كتير بتخسر جبت قليل هتربح انت + +409 +00:30:48,170 --> 00:30:50,930 +يعني دير سياستك الإدارية في التشغيل بطريقة جيدة + +410 +00:30:50,930 --> 00:30:57,450 +أصبح أي مصرفات للرواتب للكهربا للمياه كل المصرفات + +411 +00:30:57,450 --> 00:31:01,670 +الإدارية اللي بتفاحها البنك الإسلامي لا يتحملها + +412 +00:31:01,670 --> 00:31:06,270 +المودع أبدا وليس لها علاقة بلماذا؟ لأن المؤدي + +413 +00:31:06,270 --> 00:31:12,110 +أساساً دفع 20% للبنكأجر للبنك على اساس البنك يشغّل + +414 +00:31:12,110 --> 00:31:16,830 +عناصر الإنتاج من ضمن عناصر الإنتاج هي العمالة كمان + +415 +00:31:16,830 --> 00:31:21,290 +أيضا اشترا حواسيب اشترا سيارات اشترا كذا ايش علاقة + +416 +00:31:21,290 --> 00:31:25,170 +المودع بالامور اصبح ال 20% اللي دفعها العميل هي + +417 +00:31:25,170 --> 00:31:29,230 +لإيه لمقابل أجر البنك اللي هي تسمى أجر المضاربة + +418 +00:31:29,230 --> 00:31:33,730 +والمضارب له الحق يستأجر عمال يجيب آلات وبتالي ليس + +419 +00:31:33,730 --> 00:31:37,070 +علاقة بهذا المصرفاتأصبح الآن لما ن .. لما نيجي + +420 +00:31:37,070 --> 00:31:40,970 +نحسب الربح الصافي هقوله اوعك اتحمر على الربح + +421 +00:31:40,970 --> 00:31:45,170 +الصافي إلى مصرفاتك لا أصول ثابتة ولا استهلاكات ولا + +422 +00:31:45,170 --> 00:31:46,430 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +423 +00:31:46,430 --> 00:31:46,430 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +424 +00:31:46,430 --> 00:31:46,430 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +425 +00:31:46,430 --> 00:31:46,430 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +426 +00:31:46,430 --> 00:31:46,450 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +427 +00:31:46,450 --> 00:31:46,450 +ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا ولا + +428 +00:31:46,450 --> 00:31:46,570 +ولا ولا ولا ولا ولا لا لا لا لا لا لا لا لا لا لا + +429 +00:31:46,570 --> 00:31:46,570 +لا لا لا لا لا لا لا لا لا لا لا لا لا لا لا لا la + +430 +00:31:46,570 --> 00:31:49,990 +la + +431 +00:31:49,990 --> 00:31:54,150 +la + +432 +00:31:54,150 --> 00:31:55,810 +la la la la la la la la la la la la la la la la la + +433 +00:31:55,810 --> 00:31:56,050 +la la la la la la la la la la la la la la la la la + +434 +00:31:56,050 --> 00:31:56,050 +la la la la la la la la la la la la la la la la la + +435 +00:31:56,050 --> 00:32:05,150 +la la la la + +436 +00:32:05,150 --> 00:32:07,670 +la la laمن حيث المبدأ مافيش مشكلة أن الـ Bank ياخد + +437 +00:32:07,670 --> 00:32:11,570 +نصيبه كمضارب، لكن ماهي النسبة؟ هل نتفق عليها؟ برضه + +438 +00:32:11,570 --> 00:32:15,390 +عليها خلف مين اللي بحدد النسبة هذه الطرق؟ هل + +439 +00:32:15,390 --> 00:32:18,630 +المودع ولا الـ Bank؟ الـ Bank أصبح تحديد نسبة + +440 +00:32:18,630 --> 00:32:22,830 +المضاربة، مين اللي بحددها؟ الـ Bank، لكن هذا الـ + +441 +00:32:22,830 --> 00:32:25,830 +Bank لما يحددها هو أنا ماليش طرف، مش طرف المشهورة + +442 +00:32:25,830 --> 00:32:28,210 +في هذا الأمور، مش هذا الأمر بأثر علي أنا كمودع + +443 +00:32:29,150 --> 00:32:31,810 +مصبوطة؟ مصبوطة ولا لا الكلام ده؟ أصبح دي أحد + +444 +00:32:31,810 --> 00:32:35,510 +المشكلات أن البنك بيقوم بعملية تحديد النسبة + +445 +00:32:35,510 --> 00:32:38,670 +بالطريقة التي يراها مناسبة دون الرجوع إلى المودة، + +446 +00:32:38,670 --> 00:32:41,210 +رغم أنه وياه شركين مع بعض، فهذا أحد المشاكل في + +447 +00:32:41,210 --> 00:32:44,550 +الإسلام، أولا اختلاف النسبة، في حيث النسبة موجودة، + +448 +00:32:44,550 --> 00:32:47,630 +اختلاف النسبة هذه من بنك إلى آخر، بنك عنده مصرفات + +449 +00:32:47,630 --> 00:32:50,950 +بغضب، يعطي مرتبات كتير لموظفينه، هل بيكفي 20%؟ بده + +450 +00:32:50,950 --> 00:32:55,180 +أكتر، بيكون الأعطاء الموظفين حساب مين؟أحساب الربح + +451 +00:32:55,180 --> 00:32:57,520 +المفروض يروح للعميل وبالتالي هنا قضية التفاوت + +452 +00:32:57,520 --> 00:33:01,860 +بينما كانت تانية حسب المعايير المفروض هذه المضاربة + +453 +00:33:01,860 --> 00:33:07,260 +لا تتجاوز ال 40% يعني ممكن أقولك من 20 إلى 40 هذا + +454 +00:33:07,260 --> 00:33:12,400 +التفاوت هو في حد ذاته مشكلة طيب مشكلة تانية البنك + +455 +00:33:12,400 --> 00:33:16,460 +الآن تفقنا الموظفين البنك والأصول السابقة يتحمل + +456 +00:33:16,460 --> 00:33:22,390 +مين تدخل ضمن مقابل أجر 20% طيب الآن السؤالالبنك + +457 +00:33:22,390 --> 00:33:25,110 +الان بيجيب مراجع حسابات خارجى غير مراجع الداخلية + +458 +00:33:25,110 --> 00:33:28,790 +مراجع حسابات خارجى و بيجيب هيئة رقابة شرعية اتراجع + +459 +00:33:28,790 --> 00:33:33,430 +الحسابات تتأكد ان الشغل بنك بشغل سليم يطرق أتعابهم + +460 +00:33:33,430 --> 00:33:36,130 +و مكافئات هذه الجهات اللي مراجع الحسابات الخارجى + +461 +00:33:36,130 --> 00:33:40,730 +على البنك ولا علي أنا كمودع على البنك هذه كان نقطة + +462 +00:33:40,730 --> 00:33:44,410 +خلافية استقر رأي فكر المعاملات المصرفية الإسلامية + +463 +00:33:44,410 --> 00:33:49,710 +على ان هذه عناصر إنتاج احتاجها البنكمحتاجها البنك + +464 +00:33:49,710 --> 00:33:53,850 +لأغراضه هو مشان يطور حساباته يتأكد انه حسابات + +465 +00:33:53,850 --> 00:33:57,110 +صحيحة يتأكد انه عمله سليم أصبح ما يتعامل هذه + +466 +00:33:57,110 --> 00:34:00,210 +التكلفة هو البنك أصبح هدرعاصر أصبح تدخل ضمن أيه + +467 +00:34:00,210 --> 00:34:03,690 +وكأنها تدخل ضمن إطار العشرين في المية اللي بدفع + +468 +00:34:03,690 --> 00:34:10,070 +حاله أنا كعميل مقابل عمل البنك كمضارب طيب + +469 +00:34:10,070 --> 00:34:14,590 +نقطة تالتة ضمن .. مش عامل .. مش عامل مشاكل .. شوية + +470 +00:34:14,590 --> 00:34:19,710 +مشاكل بسالان رأس المال لما ادخل انا كعميل وانت + +471 +00:34:19,710 --> 00:34:24,210 +كمودع وانت كبنك البنك ايش قدم هنا؟ ايش المال اللي + +472 +00:34:24,210 --> 00:34:29,450 +قدمها البنك؟ عبارة عن ايه؟ رأس ماله المال اللي + +473 +00:34:29,450 --> 00:34:32,550 +قدمها المستاهمين عبارة عن ايه؟ عن رأس ماله المال + +474 +00:34:32,550 --> 00:34:35,350 +اللي قدمها المودعين عبارة عن ايه؟ عن الوداع مش كده + +475 +00:34:35,350 --> 00:34:40,830 +ولا لا؟ تختلط الودايع مع رأس المال تختلط مع بعض طب + +476 +00:34:40,830 --> 00:34:43,450 +هل الودايع ماروفة سابت؟ انا بحط وداع عشرة ألف دنار + +477 +00:34:43,450 --> 00:34:48,400 +و بحط أشهر ألف و أشهر ألف؟ واضحهل البنك رأسماله + +478 +00:34:48,400 --> 00:34:52,480 +اللى حطه بالأول هو اللى ظال بنفس قيمته السائلة؟ لأ + +479 +00:34:52,480 --> 00:34:57,300 +لأنه البنك لما حط رأسماله مثلا ل 40 مليون او ل 50 + +480 +00:34:57,300 --> 00:35:04,370 +مليون اشترى جزء أصول ثابتة وانفقمصرفات ايش؟ تأسيس + +481 +00:35:04,370 --> 00:35:08,830 +اصبح قيمة المبلغ اللى موجود كنيحية اسمية فى رأس + +482 +00:35:08,830 --> 00:35:12,310 +المال اربعين مليون او خمسين مليون قيمة السائلة + +483 +00:35:12,310 --> 00:35:15,050 +اللى موجودة فى ال bank اللى انا خفضت لان اشترى + +484 +00:35:15,050 --> 00:35:18,870 +أصول ثابتة اصبح لما بدي اجي اعمل معادلة التوزيع + +485 +00:35:18,870 --> 00:35:21,850 +قداش ال bank دفع اموال و قداش انا دفعت اموال هل + +486 +00:35:21,850 --> 00:35:24,590 +اعتبر كل رأس المال مدفوه عند ال bank؟ لأ فى جزء + +487 +00:35:24,590 --> 00:35:28,130 +منه اشترى أصول ثابتة اصبح بدي اطرح من قيمة رأس + +488 +00:35:28,130 --> 00:35:32,520 +المال ما دفعه ال bank كأصول ثابتة و كمصرفات تأسيو + +489 +00:35:32,520 --> 00:35:36,060 +اعتبر المبلغ الصافي هو السيولة اللى اختلطت مع مين؟ + +490 +00:35:36,060 --> 00:35:39,180 +مع أموالى، منطق ولا لا الكلام هذا؟ هذا نقطة خلافية + +491 +00:35:39,180 --> 00:35:42,180 +كمان، بقولك لأ أنا مع الأصول السابقة، ليش الناس + +492 +00:35:42,180 --> 00:35:44,640 +اللى بايدوا؟ بقولك الأصول السابقة أساسا هي أحد + +493 +00:35:44,640 --> 00:35:47,980 +مقامات عناصر الإنتاج اللى اتقاض عليها البنك أساسا + +494 +00:35:48,690 --> 00:35:52,330 +مصيبه كمضارب وبالتالي يجب تخفيض قيمة رأس المال + +495 +00:35:52,330 --> 00:35:55,330 +بقيمة ما أنفقه البنك لإشراق الأصول السابقة أو ما + +496 +00:35:55,330 --> 00:35:58,810 +دفعه كمصرفات تأسيس وبالتالي الصافي قيمة رأس المال + +497 +00:35:58,810 --> 00:36:02,450 +هي اللي تدخل في اختلاط الأموال معاه لأن هذه + +498 +00:36:02,450 --> 00:36:07,030 +الأموال الحقيقية المتموجودة في الخزينة الآن + +499 +00:36:07,030 --> 00:36:11,830 +وبنابيجي + +500 +00:36:11,830 --> 00:36:15,610 +نشوف قيمة رأس المال اللي مفروض يدخل معاه كشركة + +501 +00:36:15,610 --> 00:36:20,820 +كخلط للموال صافي رأس المالسافر أقصى المدى هذه بعض + +502 +00:36:20,820 --> 00:36:22,780 +المشاكل اللي موجودة في البلد الإسلامي ان شاء الله + +503 +00:36:22,780 --> 00:36:26,160 +المحاضرة الجاية بنحاول نكملها و بناخد مثال تطبيقى + +504 +00:36:26,160 --> 00:36:28,780 +و المثال التطبيقى مش هيتعرض للمشاكل هذه هيتعرض + +505 +00:36:28,780 --> 00:36:31,500 +كأنه هذه المشاكل المحلولة و بناخد مثال ايه تطبيقى + +506 +00:36:31,500 --> 00:36:36,920 +في كيف عملية بتم التوزيع طيب بهذا القدر نكتفي + +507 +00:36:36,920 --> 00:36:40,560 +محاضرتنا اليوم و ان شاء الله هنعطيكوا quiz منشان + +508 +00:36:40,560 --> 00:36:42,400 +نحله بالقرار اللي كان + diff --git a/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/iis0wMdEJ6I_postprocess.srt b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/iis0wMdEJ6I_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..ee3a00af3d9885d8d43dfccdbd831d1ce6c01961 --- /dev/null +++ b/PL9fwy3NUQKwZXDJJNGtZ3d4fYntk1LyZi/iis0wMdEJ6I_postprocess.srt @@ -0,0 +1,3688 @@ +1 +00:00:12,160 --> 00:00:17,560 +بسم الله الرحمن الرحيم نبدأ محاضرتنا ان شاء الله + +2 +00:00:17,560 --> 00:00:21,040 +هذا اليوم بموضوع جديد اللي هو قسم الكفالات + +3 +00:00:21,040 --> 00:00:26,320 +المصرفية من + +4 +00:00:26,320 --> 00:00:32,800 +المعلوم أن البنكيمنع عملائه التسهيلات الإيتمانية + +5 +00:00:32,800 --> 00:00:39,540 +التسهيلات الإيتمانية تعني قيام البنك بمنح العميل + +6 +00:00:39,540 --> 00:00:46,060 +تسهيل اللي هو يتمثل في قيمة مبلغ من المال لأجل + +7 +00:00:46,060 --> 00:00:51,080 +استفادة منه هذا التسهيل إما أن يكون على شكل تسهيل + +8 +00:00:51,080 --> 00:00:56,670 +مباشر أو غير مباشرلو تم عملية الدفع مباشرة من + +9 +00:00:56,670 --> 00:01:02,410 +البنك إلى العميل هتسمى تسهيلات مباشرة لو تم الدفع + +10 +00:01:02,410 --> 00:01:10,010 +بعد زوال شرط التعليق يسمى تسهيل غير مباشر بمعنى + +11 +00:01:10,010 --> 00:01:17,170 +عندما يقوم البنكبمنح تسيلات اتمانية على شكل سلف + +12 +00:01:17,170 --> 00:01:21,530 +قروض حسابات جان مدينة خاصة كمبيلات يترتب عليها + +13 +00:01:21,530 --> 00:01:25,250 +قيام البنك بدفع أموال للعميل هذه تسمى تسيلات + +14 +00:01:25,250 --> 00:01:31,370 +اتمانية مباشرة لأن الدفع تمئي بشكل مباشر نوع آخر + +15 +00:01:31,370 --> 00:01:34,790 +من تسيلات اتمانية غير مباشرة يعني معلقة على شرط + +16 +00:01:34,790 --> 00:01:41,110 +معلقة على أمر معينهذا الأمر لو تحقق أو حدث وقوع + +17 +00:01:41,110 --> 00:01:44,790 +هذا الأمر هنا بتتم عملية الدفع وقيام المالك بالدفع + +18 +00:01:44,790 --> 00:01:50,430 +هذا الكلام تستيلات مباشرة أخدناها في المراحل + +19 +00:01:50,430 --> 00:01:54,310 +السابقة فيما يتعلق موضوع التستيلات غير المباشرة + +20 +00:01:54,310 --> 00:01:57,510 +اللي + +21 +00:01:57,510 --> 00:02:03,890 +هو موضوعنا اليوم اللي هو الكفالات المصرفية بمعنى + +22 +00:02:04,770 --> 00:02:08,130 +يعني الكفالة المصرفية تعتبر تثيير اقتماني غير + +23 +00:02:08,130 --> 00:02:14,050 +مباشر؟ نعم لأنه في أي لحظة ممكن البنك أن يضطر إلى + +24 +00:02:14,050 --> 00:02:18,290 +دفع قيمة الكفالة الكل ماعرف أيش معنى الكفالة يعني + +25 +00:02:18,290 --> 00:02:23,930 +شخص بيكفل شخص آخر بمبلغ معين من المال هذه الكفالة + +26 +00:02:23,930 --> 00:02:27,930 +لا تتم من قبل شخص طبيعي لشخص طبيعي إنما تتم من قبل + +27 +00:02:27,930 --> 00:02:31,650 +شخص اعتباري اللي هو البنك إلى أشخاص طبيعيين أو + +28 +00:02:31,650 --> 00:02:37,690 +أشخاص اعتباريينلان خلينا نصور أنفسنا احنا بنورد + +29 +00:02:37,690 --> 00:02:42,350 +اجهزة حسوب انا مورد بورد اجهزة حسوب المكان المعين + +30 +00:02:42,350 --> 00:02:45,910 +صاحب العمل اللي هو انا بده يورد اصالحه اجهزة + +31 +00:02:45,910 --> 00:02:50,970 +الحسوب هذا بدي يضمن ان هذه الأجهزة سليمة ايش + +32 +00:02:50,970 --> 00:02:54,610 +هيقوللي اعطيني ضمانة احنا لما نروح السوق كده + +33 +00:02:54,610 --> 00:02:57,490 +تشتروا اي جهاز بتقولوا اعطولي ضمانة تاخدوا ضمانة + +34 +00:02:57,490 --> 00:03:02,450 +من من البائع نفسه هذا ضمانة ضعيفةفي حالة التوردات + +35 +00:03:02,450 --> 00:03:05,470 +الكبيرة، في حالة إنشاءات، في حالة إنشاء الطرق، في + +36 +00:03:05,470 --> 00:03:08,590 +حالة إنشاء العمارات، إنشاء المساكن، هذا بدنا هناك + +37 +00:03:08,590 --> 00:03:11,330 +ضمانة الضمانة هنا مابتنفعش من الشخص اللي بنفذ + +38 +00:03:11,330 --> 00:03:15,390 +العمل لأن هو أساسا كيبقى حد يضمن نفسه فهنا هنضطر + +39 +00:03:15,390 --> 00:03:19,170 +نطلب ضمانة من مين؟ نطلب ضمانة من طرف تالت أصبح في + +40 +00:03:19,170 --> 00:03:23,790 +عندى تلت أطراف في صاحب العمل وفي المقاول اللي بدي + +41 +00:03:23,790 --> 00:03:26,910 +يقوم بالعمل أو يورد التعهدات اللي مضطر إليها وفي + +42 +00:03:26,910 --> 00:03:29,730 +طرف تالت اللي هو ال bank اللي هو بدي يصدر الضمانة + +43 +00:03:30,630 --> 00:03:35,630 +لهذا السبب هنجد أن الكفالات المصرفية التي تصدر + +44 +00:03:35,630 --> 00:03:39,810 +يوجد لها ثلاث أطراف الطرف الأول عبارة عن المصرف + +45 +00:03:39,810 --> 00:03:45,670 +فهذا المصرف المصرف هو المصدر للكفالة والكفالة هي + +46 +00:03:45,670 --> 00:03:49,850 +الضمانة يعني ايش الضمانة بتقول بتقول احنا بنك + +47 +00:03:49,850 --> 00:03:56,110 +فلسطينمضمن السيد فلان على أن يقوم بتنفيذ العمل + +48 +00:03:56,110 --> 00:04:00,330 +المتفق عليه حسب المواصفات والشروط الواردة في كراس + +49 +00:04:00,330 --> 00:04:05,050 +المواصفات أو كراس العطاءات أو حسب شروط العقد الآن + +50 +00:04:05,050 --> 00:04:10,590 +وجود طرف تاني يضمن المسألة بيعطي مصداقية وبيعطي + +51 +00:04:10,590 --> 00:04:16,550 +ثقة لصاحب العمل ان المسألة بتتم بشكل سليم ايش + +52 +00:04:16,550 --> 00:04:19,070 +الطرف التاني؟ الطرف التاني عبارة عن عميل وهو + +53 +00:04:19,070 --> 00:04:24,350 +العميل المقفول المضموناللي بضمنه البنك طالب اصدار + +54 +00:04:24,350 --> 00:04:27,270 +الكفالة، هذا هو مصدر الكفالة، هذا هو ويف الذي يطلب + +55 +00:04:27,270 --> 00:04:30,570 +اصدار الكفالة، هذا الشخص اللي هو التاني بطلب اصدار + +56 +00:04:30,570 --> 00:04:35,510 +الكفالة لمين؟ للمستفيد اللي هو الطرف التالت هذا، + +57 +00:04:35,510 --> 00:04:39,070 +هو الذي تصدر لصالح الكفالة، وبتاع الكفالة المصرفية + +58 +00:04:39,070 --> 00:04:43,690 +عبارة عن تلت أطراف، الطرف الأول البنك نعتبرنا هو + +59 +00:04:43,690 --> 00:04:49,870 +مصدر الكفالة، الطرف آخر العميلالمضمون وهو الذي + +60 +00:04:49,870 --> 00:04:53,150 +يطلب إصدار كفالة لصالح الشخص المستفيد السؤال ممكن + +61 +00:04:53,150 --> 00:04:56,450 +أطره عليكم الآن هنا في عند البنك وعند العميل هذا + +62 +00:04:56,450 --> 00:05:00,890 +عميل البنك أصبح لابد أن يكون له حساب جاري في البنك + +63 +00:05:00,890 --> 00:05:04,150 +طيب المستفيد هل لازم يكون له حساب جاري في البنك؟ + +64 +00:05:04,150 --> 00:05:07,930 +ليس شرطا إذا كان .. كان بها لما لم يكن ليس هناك + +65 +00:05:07,930 --> 00:05:10,950 +شرطا أن يكون لهذا المستفيد حساب جاري في البنك يعني + +66 +00:05:10,950 --> 00:05:14,330 +علاقة العميل مع البنك متى هتصدر هذه الكفالات + +67 +00:05:14,330 --> 00:05:19,200 +ولماذا هتصدر؟ في عقود الإنشئاتأنا عارف في عقود + +68 +00:05:19,200 --> 00:05:21,840 +إنشاءات يعني عايز أعمل طريق عايز أعمل عمارة عايز + +69 +00:05:21,840 --> 00:05:24,600 +أعمل برج عايز أعمل كذا خاصة في الدوائر الحكومية + +70 +00:05:24,600 --> 00:05:29,740 +بيقولك صاحب العمل أنا بدي كفالة حتى نجيب هذه + +71 +00:05:29,740 --> 00:05:32,760 +الكفالة مين هي كفانة لابد أن تكون هذه الكفالة + +72 +00:05:32,760 --> 00:05:37,060 +صادرة من جهة اعتبارية تحترم تعهداتها أين هي الجهة + +73 +00:05:37,060 --> 00:05:41,300 +التي تحترم تعهداتها هو البنك مش حلية أحسن من البنك + +74 +00:05:41,300 --> 00:05:45,750 +قُتال البنك أصبحالبنك ضمن نشاطه إصدار الكفالات + +75 +00:05:45,750 --> 00:05:48,830 +المصرفية طب ماذا يستفيد البنك من عملية إصدار + +76 +00:05:48,830 --> 00:05:52,630 +الكفالة المصرفية وشوفه المخاطرة اللي بتحملها البنك + +77 +00:05:52,630 --> 00:05:55,210 +يستفيد من إصدار الكفالة المصرفية لأنه طبيعي + +78 +00:05:55,210 --> 00:05:59,910 +التعامل المصرفي أن يقوم بكفالة الآخرين مقابل حصوله + +79 +00:05:59,910 --> 00:06:04,710 +على عمولة لا تتعدى 1% من قيمة الكفالةمشان ياخد + +80 +00:06:04,710 --> 00:06:06,990 +واحد من الكفالات دايما مبلغها كبيرة مليون او اتنين + +81 +00:06:06,990 --> 00:06:10,590 +مليون او بيكون العالم ببلغ مش هينا بياخد واحد في + +82 +00:06:10,590 --> 00:06:13,610 +المئة او اقل من واحد في المئة كعمولة مقابل إصدار + +83 +00:06:13,610 --> 00:06:17,610 +الكفالة طب هذه مخاطرة عالية لأن ممكن البنك في اي + +84 +00:06:17,610 --> 00:06:21,990 +لحظة يتعرض لطلب من المستفيد المستفيد يقول للبنك يا + +85 +00:06:21,990 --> 00:06:26,540 +بنك ادفع قيمة الكفالةمصطلح أدفع قيمة الكفالة هنطلق + +86 +00:06:26,540 --> 00:06:30,240 +عليه مصطلح مصرفي تسييل الكفالة تسييل .. مش تسييل + +87 +00:06:30,240 --> 00:06:34,020 +.. تسييل الكفالة يعني تحويل قيمتها من ورقة عادية + +88 +00:06:34,020 --> 00:06:40,080 +شبه نقدية إلى ورق .. إلى ورق نقدي عادي خلّيني + +89 +00:06:40,080 --> 00:06:42,840 +أتصور متى تحدث هذه المشكلة المستفيد يطلب المصرف + +90 +00:06:42,840 --> 00:06:46,990 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00:10:06,130 +الدقيقة لتنفيذ هذا المشروع بيكون حاطه فيه جدول + +139 +00:10:06,130 --> 00:10:10,460 +اسمه جدول الكمياتجد ولا كميات؟ يعني إيش كميات + +140 +00:10:10,460 --> 00:10:15,750 +المواد المطلوبة لتنفيذ هذا العمل؟طبعا مكتب الهندسي + +141 +00:10:15,750 --> 00:10:19,910 +عند صاحب العمل بكون شغال في هذا الأمر و بتم طرح + +142 +00:10:19,910 --> 00:10:25,750 +العطاء و بتم عملية اللي هو تقديم المغلفات من قبل + +143 +00:10:25,750 --> 00:10:28,870 +المقاولين او المتعاهدين اللي بشعروا بنفسهم الكفاءة + +144 +00:10:28,870 --> 00:10:32,210 +يتقدموا في هذا العطاء ايش مع العطاء؟ يعني عبارة عن + +145 +00:10:32,210 --> 00:10:35,290 +عرض بيقدموا المقاول و هذا العرض بيكون بالظرف + +146 +00:10:35,290 --> 00:10:39,730 +المختوم و بيكون هنا كيميات موجودة و هنا فئة السعر + +147 +00:10:40,690 --> 00:10:43,390 +طبعا الكميات يكون حددها صاحب العمل فات السعر تترك + +148 +00:10:43,390 --> 00:10:46,510 +لمين للمقاولة اللي حدد قيمتها وبتيجي عملية يجهلها + +149 +00:10:46,510 --> 00:10:49,490 +المبلغ وبتم عملية الضرب بيطلع في نهاية قيمة هذا + +150 +00:10:49,490 --> 00:10:55,550 +العطاء يقوم المقاول بارفاق العطاء تبعه هذا في ظرف + +151 +00:10:55,550 --> 00:10:59,310 +نقب ظرف وبارفق مع العطاء حاجة اسمها خطاب ضمان + +152 +00:10:59,310 --> 00:11:03,850 +ابتدائي وبعد شوية هنعرف ايش اهمية وجود خطاب الضمان + +153 +00:11:03,850 --> 00:11:08,110 +الابتدائيبرفقه في صرف مغلق و بسكر عليه و بدعوه في + +154 +00:11:08,110 --> 00:11:13,050 +دائرة اللوازم ضمن صندوق مخصص لاستقبال هذه العطلات + +155 +00:11:13,050 --> 00:11:17,710 +في يوم محدد بعد أسبوع أو بعد عشرة أيام حسب الإعلان + +156 +00:11:17,710 --> 00:11:21,930 +اللي موجود يحضر جميع المقاولين و يتم فتح المظاريف + +157 +00:11:21,930 --> 00:11:24,770 +بحضورهم هبقولكوا الألية اللي بتتم طبعا المهندسين + +158 +00:11:24,770 --> 00:11:26,630 +بيقوموا بهذا الشغل و انتوا كمحاسبين بتكونوا عارفين + +159 +00:11:26,630 --> 00:11:29,810 +الألية لأنوا أحيانا بيكونوا عضاء في نفس اللي جانوا + +160 +00:11:29,810 --> 00:11:35,130 +بتنفتح هذه المغلفاتالمغلفات التي يتم فتحها تقرأ + +161 +00:11:35,130 --> 00:11:40,090 +محتوياتها بحضور الجميع بقول مثلا شركة الف العرض + +162 +00:11:40,090 --> 00:11:44,550 +اللي قدم منها مثلا مليون دينار لازم يكون مرفق مع + +163 +00:11:44,550 --> 00:11:48,090 +هذا العرض خطاب ضمان صادر عن بنك اسمه خطاب ضمان + +164 +00:11:48,090 --> 00:11:52,430 +ابتدائي كام يطور قيمة خطاب الضمان ابتدائي عادة + +165 +00:11:52,430 --> 00:11:58,130 +عادة واحد في المية من قيمة العطاء يعني لو واحد قدم + +166 +00:11:59,260 --> 00:12:02,440 +عطاءه بنوفز هذا الطريق بقيمة مليون دينار واحد في + +167 +00:12:02,440 --> 00:12:05,300 +المياه كام يعني عشر تلاف دينار لازم يكون موجود + +168 +00:12:05,300 --> 00:12:08,660 +عنده خطاب ضمان قيمته عشر تلاف دينار صاحب العمل + +169 +00:12:08,660 --> 00:12:12,160 +بيحددش قيمة خطاب الضمان بنسبة معينة من قيمة العطاء + +170 +00:12:12,160 --> 00:12:17,940 +اللي بيقدمه مين اللي هو صاحب المقاولالان شركة + +171 +00:12:17,940 --> 00:12:21,580 +تانية شركة بقى عطاها تسعة مائة ألف بديوا يكونوا + +172 +00:12:21,580 --> 00:12:25,420 +عندها خطاب ضمان بقيمة كام تسعة ألف واحد شركة gmail + +173 +00:12:25,420 --> 00:12:29,240 +انا مش ماعوش خطاب ضمان هقولوا انت الان مرفوض و + +174 +00:12:29,240 --> 00:12:33,260 +بطلع من برا اللعبة هذه وبالتالي لا يدخل في عملية + +175 +00:12:33,260 --> 00:12:36,980 +الممارسة في الأسعار لأن هذا الشخص ماالتزمش بسلوط + +176 +00:12:36,980 --> 00:12:39,900 +العطاء نفسه وبعد شوية هنعرف ليش ايه أهمية وجود + +177 +00:12:39,900 --> 00:12:44,230 +خطاب ضمانالان بعد ما تم قراية الأسعار و أصبعت + +178 +00:12:44,230 --> 00:12:48,210 +الأسعار صارت مكشوفة للجميع بخرج المقاولين و بتشكل + +179 +00:12:48,210 --> 00:12:51,950 +لجنة فنية لدراسة ما هي أنسب العروض الموجودة مين هي + +180 +00:12:51,950 --> 00:12:56,190 +طورة أفضل العروض القائمة هلأ؟ هل ناخد مؤشر السعر؟ + +181 +00:12:56,190 --> 00:13:00,390 +هنقول نعمهل ناخد مؤشر قوة الشركة وقدرتها على + +182 +00:13:00,390 --> 00:13:04,230 +التنفيذ خلال الفترة الزمانية المتفق عليها؟ هل ناخد + +183 +00:13:04,230 --> 00:13:08,830 +في الاعتبار تقيد هذه الشركة بالمواصفات الفنية + +184 +00:13:08,830 --> 00:13:12,510 +المتفق عليها؟ هذه الاعتبارات التلاتة تُأخد من قبل + +185 +00:13:12,510 --> 00:13:15,970 +اللجنة الفنيكا معايير لاختيار الشركة التي سيتم + +186 +00:13:15,970 --> 00:13:20,610 +رسوو العطاء عليهاصح مؤشر السعر مؤشر جيد ولكن لو + +187 +00:13:20,610 --> 00:13:25,670 +جدنا مؤشر السعر .. السعر في مشكلة أنه أقل شركة .. + +188 +00:13:25,670 --> 00:13:29,690 +أحسن شركة عاملة السعر هي طلعت شركة في السوق + +189 +00:13:29,690 --> 00:13:32,870 +صناعتها سيئة تعاملها مع ال bank سيء في أمور معينة + +190 +00:13:32,870 --> 00:13:35,730 +في حاجات واحدة وبتالي تستبعد حتى بهذا الأمر ليه؟ + +191 +00:13:35,730 --> 00:13:38,830 +لأن المصلحة العمل تقتضي أن هذا الشخص اللي يقوم + +192 +00:13:38,830 --> 00:13:42,310 +بتنفيذ العمل قادر على تنفيذه ويتقيد بالمواصفات + +193 +00:13:42,310 --> 00:13:46,470 +المتفاق عليها بتم رسوم العطاء مثلا على شركة BAO + +194 +00:13:46,470 --> 00:13:46,970 +نفترض + +195 +00:13:49,730 --> 00:13:54,910 +أصبح الشركات التانية الآن انتهى دورها و بنستدعيها + +196 +00:13:54,910 --> 00:13:57,570 +و بنقول يا شركات التانية اتفضلوا ياخدوا خطابات + +197 +00:13:57,570 --> 00:14:00,210 +الضمان اللى قدمتهوا لنا لأنه خلاص تم الترسي على + +198 +00:14:00,210 --> 00:14:04,690 +شركته بقى يقوم صاحب العمل باستدعاء الشركة بقى بقول + +199 +00:14:04,690 --> 00:14:09,590 +اتعالى بتم توقيع عقد عندما يتم توقيع العقد مع + +200 +00:14:09,590 --> 00:14:13,330 +الشركة بقى نقوم بتسليمها موقع العمل هي موقع العمل + +201 +00:14:13,330 --> 00:14:18,050 +اتفضلوا ايه اشتغلوا يا شركةفي هذه الحالة خطاب + +202 +00:14:18,050 --> 00:14:22,310 +الضمان الابتدائي ليس له قيمة و هنطلب منه خطاب ضمان + +203 +00:14:22,310 --> 00:14:27,170 +اخر اسمه خطاب ضمان نهائي اصبح خطاب الضمان + +204 +00:14:27,170 --> 00:14:32,150 +الابتدائي انتهى ليس له ضرورة و هتحولنا الان الى + +205 +00:14:32,150 --> 00:14:36,370 +خطاب ضمان جديد اسمه خطاب ضمان نهائي الان بعد الشرح + +206 +00:14:36,370 --> 00:14:39,450 +هذا حد بيقدر يستنتج ليش خطاب الضمان الابتدائي كان + +207 +00:14:39,450 --> 00:14:40,450 +له ضرورة او اهمية + +208 +00:14:49,350 --> 00:14:52,070 +أحسنت، ممتاز، لو فرض .. خلينا ناخد العكس، لو فرض + +209 +00:14:52,070 --> 00:14:54,790 +الشركة باعت بعد إحنا ما قدمت قناة، انت رسل عطى + +210 +00:14:54,790 --> 00:14:59,860 +عليكيشعرت الشركة بقى إنه غير قادر على التنفيذ شعرت + +211 +00:14:59,860 --> 00:15:03,080 +إنه عندها عمل آخر أفضل من العمل اللي بتعطيه أنا + +212 +00:15:03,080 --> 00:15:07,840 +أصبح أمامها فرصة أيش تتنصل و تنسحب من هذا الاتفاق + +213 +00:15:07,840 --> 00:15:11,980 +في الحالة دي ما هو الرادع إنه بتنسحبش وجود خطاب و + +214 +00:15:11,980 --> 00:15:14,940 +ضمان ابتدائي أصبح خطاب و ضمان ابتدائي لأنه وصلنا + +215 +00:15:14,940 --> 00:15:20,500 +لقناعة أنه ضروري مشان يعكس جدية الشركات عندما تقوم + +216 +00:15:20,500 --> 00:15:24,490 +بتقديم العطاء تبعهاإذا كان مافيش خطاب ضمان + +217 +00:15:24,490 --> 00:15:28,130 +ابتدائي، مافيش جدية، كل شركة من الشركات يكون تقدم + +218 +00:15:28,130 --> 00:15:30,890 +وتنسحب في أي لحظة، مش كده ولا لأ؟ وبتالي، خطاب + +219 +00:15:30,890 --> 00:15:34,150 +الضمان ابتدائي يعكس جدية الشركات اللي دخلت في + +220 +00:15:34,150 --> 00:15:37,010 +العطاء من البداية، ماحد ماجهاش كل واحد يقول، انا + +221 +00:15:37,010 --> 00:15:39,270 +بتخش في العطاء اللي تبعه، في الآخر يهرب، وبتالي، + +222 +00:15:39,270 --> 00:15:43,130 +هذا هو أهمية ودور خطاب الضمان ابتدائي، خطاب الضمان + +223 +00:15:43,130 --> 00:15:47,810 +ابتدائي هذاهيتحول إلى خطاب ضمان نهائي مش نفسه يعاد + +224 +00:15:47,810 --> 00:15:52,470 +إلى ال bank من قبل صاحب العمل ويطلب صاحب العمل من + +225 +00:15:52,470 --> 00:15:56,490 +العميل اللى هو مين المقاول عميل ال bank المقاول أن + +226 +00:15:56,490 --> 00:15:59,710 +يحضر خطاب ضمان أقوى من خطاب الضمان الأول اللى هو + +227 +00:15:59,710 --> 00:16:04,590 +سموه خطاب ضمان نهائي خطاب الضمان النهائي قيمته 10% + +228 +00:16:04,590 --> 00:16:10,510 +متعرف عليه من قيمة العقديعني هنفذ العقد مثلا بكام + +229 +00:16:10,510 --> 00:16:14,590 +ات مليون هنطلب منه يدفعنا كام يعني ميت ألف دينار + +230 +00:16:14,590 --> 00:16:19,770 +مش هيدفعهم cash اننا هنا، هيروح البنك هناك هيروح + +231 +00:16:19,770 --> 00:16:22,950 +البنك ايه؟ هيقول البنك اعطيني خطاب ضمان نهائي + +232 +00:16:22,950 --> 00:16:27,010 +لصالح مثلا جهة معينة، لصالح وزارة الأشغال بقيمة + +233 +00:16:27,010 --> 00:16:29,970 +ميت ألف دينار هنا السؤال بتطرح نفسه مش هنخش في + +234 +00:16:29,970 --> 00:16:34,130 +قضية تانية لما البنك الآن بدي نصل اعطي خطاب ضمان + +235 +00:16:34,130 --> 00:16:36,090 +لهذا العميل اللي اسمه BA شركة BA + +236 +00:16:39,710 --> 00:16:42,330 +سأصدر بنك خطاب و الضمان خطاب و الضمان هصدر لمن؟ + +237 +00:16:42,330 --> 00:16:46,550 +لصالح صاحب العمل اللي يومين هو وزارة الأشغال طب + +238 +00:16:46,550 --> 00:16:49,690 +وزارة الأشغال الأن في ده خطاب و الضمان في أي خلاف + +239 +00:16:49,690 --> 00:16:52,770 +بينها و بين الشركة بقى هتطلب وزارة الأشغال من مين؟ + +240 +00:16:52,770 --> 00:16:55,630 +من ال بنك تسييل خطاب و الضمان يعني تحويل هذه + +241 +00:16:55,630 --> 00:17:00,360 +الورقة إلى سيولةطب لما راح البنك بدى يحول السيولة + +242 +00:17:00,360 --> 00:17:03,640 +عشان يدفع المبلغ لصالح وزارة الأشغال وجد رصيد + +243 +00:17:03,640 --> 00:17:07,320 +الشركة بقى Zero مافيش عندها رصيد اصبح من دى يتحمل + +244 +00:17:07,320 --> 00:17:11,880 +المخاطرة؟ البنك البنك يتحمل مخاطرة قيمته 100 ألف + +245 +00:17:11,880 --> 00:17:15,840 +دينار مجرد خطاب ضمان واحد البنك لاترقب عمل عند + +246 +00:17:15,840 --> 00:17:19,220 +خطاب ضمان هيصدر عشرات ومئات الخطابات الضمان + +247 +00:17:19,220 --> 00:17:23,320 +وبالتالي أي هزة بسيطة هنا هتأثر على وضع البنك فكيف + +248 +00:17:23,320 --> 00:17:27,790 +البنك يضطر أن يحمي نفسه من هذه المخاطر؟لحماية + +249 +00:17:27,790 --> 00:17:30,710 +البنك نفسه مادة مخاطر في حاجة بيسموها الغطاء + +250 +00:17:30,710 --> 00:17:36,010 +النقدي هنتكلم عن موضوع تاني اللي هو الغطاء النقدي + +251 +00:17:36,010 --> 00:17:38,290 +احنا معلوم اننا طلعنا من الموضوع على ان واحد طلع + +252 +00:17:38,290 --> 00:17:41,750 +دوا مشان ايه الموضوع خشعنا الخط هذا السنانة الغطاء + +253 +00:17:41,750 --> 00:17:47,130 +النقدي ايش معنى كلمة الغطاء النقدي الغطاء النقدي + +254 +00:17:47,130 --> 00:17:55,090 +هو عذارة عن مبلغ بياخدوا البنك من العميل تبعهكنسبة + +255 +00:17:55,090 --> 00:17:58,490 +معينة من قيمة خطاب الضمان يعني ميجي بنك يقول لعملك + +256 +00:17:58,490 --> 00:18:01,830 +أنا بدي أعطيك خطاب ضمان قيمته 100 ألف و بدي أخد + +257 +00:18:01,830 --> 00:18:08,050 +منك غطاء نقدي 60% فرضا + +258 +00:18:08,050 --> 00:18:11,830 +خطاب الضمان بدي أصدر بنك قيمته 100 ألف دينار و + +259 +00:18:11,830 --> 00:18:15,290 +البنك هياخد غطاء نقدي قدره 60% إيش معنى كلمة غطاء + +260 +00:18:15,290 --> 00:18:19,730 +نقدي غطاء نقدي هو عبارة عن مبلة محتجز يقوم البنك + +261 +00:18:19,730 --> 00:18:26,520 +باحتجازه من الحساب الجاري للعميلووضعه في حساب جديد + +262 +00:18:26,520 --> 00:18:31,180 +اسمه حساب تأمينات نقدية اصبح القطاع النقدى هنحطه + +263 +00:18:31,180 --> 00:18:35,480 +في حساب اسمه حساب تأمينات نقدية يعني هننقله من + +264 +00:18:35,480 --> 00:18:39,640 +الحساب الدجارى الى حساب اخر برضه دائن حساب الدجارى + +265 +00:18:39,640 --> 00:18:42,780 +دائن طبعا انتوا عارفين هننقله من حساب الدجارى + +266 +00:18:42,780 --> 00:18:45,460 +الدائن للعمير ونحطه في حساب جديد اسمه حساب + +267 +00:18:45,460 --> 00:18:49,650 +التأمينات النقديةطب الأول عامل بدى يسحب، هلاقى + +268 +00:18:49,650 --> 00:18:53,630 +رصيد حسابه الدجاري، إيش صار فيه؟ هنخفض، بيقدر يسحب + +269 +00:18:53,630 --> 00:18:56,490 +من حساب التأمنات النقدية؟ لأ، لكن لو بقي هذا + +270 +00:18:56,490 --> 00:18:58,850 +المبلغ في حساب التأمنات النقدية، ممكن يسحب في أي + +271 +00:18:58,850 --> 00:19:02,370 +لحظة، مش كده ولا لا، أصبح إيش فائدة؟ ليش البنك + +272 +00:19:02,370 --> 00:19:07,590 +بيعمل كده؟ مشان يمنع العميل من عملية سحب المبلغ من + +273 +00:19:07,590 --> 00:19:11,840 +حسابه الدجاري لهذا العميلفي حساب الغطاء النقدى او + +274 +00:19:11,840 --> 00:19:15,300 +التامينات النقدية ايش ممكن عرفه هو عبارة عن مبلغ + +275 +00:19:15,300 --> 00:19:21,480 +محتجز من الحساب الجارى للعميلويتم وضعه في حساب خاص + +276 +00:19:21,480 --> 00:19:26,640 +اسمه تأمينات نقدية الهدف منه ايه انه حتى لايتمكن + +277 +00:19:26,640 --> 00:19:30,860 +العميل من السحب من هذا الحساب يعني لو انا العميل + +278 +00:19:30,860 --> 00:19:34,520 +وعندي قد ما عندى فلوس في حساب التأمينات النقدية + +279 +00:19:34,520 --> 00:19:37,500 +وقول ال bank اعطينى اسحب من حساب التأمينات اللى مع + +280 +00:19:37,500 --> 00:19:43,100 +السلامة لأنه لايتم السحب من اي مبالغ مستحق العميل + +281 +00:19:43,100 --> 00:19:47,410 +الا من خلال ايه اشتفقنا الحساب الجارىيعني واحد له + +282 +00:19:47,410 --> 00:19:49,850 +في التأمينات النقدية مليون دينار و رصيد حساب + +283 +00:19:49,850 --> 00:19:52,790 +الجاري صفر بيقدر أقول البنك ع الساحب ليمن الحتامة؟ + +284 +00:19:52,790 --> 00:19:56,830 +لا يمكن الساحب لا يتم إلا من حساب الجاري طب كيف + +285 +00:19:56,830 --> 00:20:00,310 +فرضا أنتهى دور خطاب الضمان نعيد التأمينات النقدية + +286 +00:20:00,310 --> 00:20:04,470 +إلى الحساب الجاري العميل حتى يتمكن العميل من عملية + +287 +00:20:04,470 --> 00:20:07,770 +السحب أصبح كده ممكن نشبه التأمينات النقدية زي إيش + +288 +00:20:07,770 --> 00:20:11,470 +زي كده مبلغ معين بتدخل الواحد في مكان تاني ماحدش + +289 +00:20:11,470 --> 00:20:14,550 +بعرف عنه كده مشان ماحدش يقرب عليه بلزم وين عند + +290 +00:20:14,550 --> 00:20:18,840 +الضرورةنرجح للموضوع الأول الغطاء النقد اللي أخده + +291 +00:20:18,840 --> 00:20:22,700 +max 2% يعني حجز مبلغ من حساب جاري العميل لإيه؟ + +292 +00:20:22,700 --> 00:20:26,440 +لمواجهة الظروف المستقبلية لمواجهة ظروف عدم التأكد + +293 +00:20:26,440 --> 00:20:29,960 +في حاجة عند ظهر العدم التأكد انه هل خطابه الضمان + +294 +00:20:29,960 --> 00:20:34,420 +يضطر ايش هيحدث فيه في المستقبل؟ هل هيطلب تسييله؟ + +295 +00:20:34,420 --> 00:20:37,580 +هل مش هيطلب؟ هذه ظروف غامضة لا يعلمها ايه الا + +296 +00:20:37,580 --> 00:20:42,680 +القدر في هذه الحالةاحنا البنك مشان اتحوط لهذا + +297 +00:20:42,680 --> 00:20:46,140 +الأمر يقوم بحجز حاجة اسمها غطاء نقدي هذا الغطاء + +298 +00:20:46,140 --> 00:20:49,620 +النقدي لا يتم صرفه إلا عند زوال سبب إصدار خطاب + +299 +00:20:49,620 --> 00:20:54,300 +الضمان متزال سبب إصدار خطاب الضمان بتتم عملية رجع + +300 +00:20:54,300 --> 00:20:56,900 +قيمة غطاء النقدي باصلاح العميل وبالتالي عميل + +301 +00:20:56,900 --> 00:21:00,460 +باصلاح الصرف طيب الأهم هي الطراف لو فرضنا تم + +302 +00:21:00,460 --> 00:21:06,220 +التثيير .. اتفضل اتفضل اتفضل اتفضل اتفضل اتفضل + +303 +00:21:14,840 --> 00:21:18,200 +الحساب التجاري هو حساب تقنية الناس صحيح فمن قيمة + +304 +00:21:18,200 --> 00:21:21,420 +الخطاب او الحساب التجاري؟ لأ من قيمة الخطاب بس + +305 +00:21:21,420 --> 00:21:23,820 +يوضع في الحساب التجاري يوضع في الحساب التجاري لأن + +306 +00:21:23,820 --> 00:21:26,500 +الحساب التجاري مش ثابت احنا الهدف عندنا الشي اللي + +307 +00:21:26,500 --> 00:21:30,320 +هنسبوله 60% من قيمة التمانات يعني هذا ما نسميه + +308 +00:21:30,320 --> 00:21:33,680 +ماهيش هذا خطاب الضمان هذا خطاب الضمان مائة ألف + +309 +00:21:33,680 --> 00:21:37,380 +مائة ألف مضروبة في المائة ألف المبلغ اللي بطلع + +310 +00:21:37,380 --> 00:21:40,880 +هناك ال addition مابطلع المبلغ يعني ستين ألف6000 + +311 +00:21:40,880 --> 00:21:44,860 +هاخدها من وين؟ من الحساب الجاري لو كان خطاب الضمان + +312 +00:21:44,860 --> 00:21:49,820 +أكتر من كده، مش هكون 62، رقم هذا هتغير الآن الـ60 + +313 +00:21:49,820 --> 00:21:53,180 +ألف هذا مبلغ محتجز من قبل البنك في حساب خاص اسمه + +314 +00:21:53,180 --> 00:21:56,940 +تأمينات نقدية لو فرض أن صاحب العمل ومزارة الأشغال + +315 +00:21:56,940 --> 00:22:02,600 +طلبت تسيل خطاب الضمان مخاطرة البنك كم طلبت؟ 40 ألف + +316 +00:22:03,320 --> 00:22:07,160 +لأنه أستيحة زينها من أول و أربعين مخاطرة البنك + +317 +00:22:07,160 --> 00:22:09,980 +أحيانا البنك بيروح على حساب جار العميل ممكن يلاقي + +318 +00:22:09,980 --> 00:22:13,720 +فيه أربعين ألف يكون مالعيش هنفترض أسوأ الظروف كده + +319 +00:22:13,720 --> 00:22:16,740 +مخاطرة البنك؟ أربعين ألف لكن لو نقينا فيه رصيد في + +320 +00:22:16,740 --> 00:22:19,660 +حساب العميل مخاطرة البنك هتكون أيش؟ في حسب الرصيد + +321 +00:22:19,660 --> 00:22:26,130 +الموجودفكلما زاد قيمة الغطاء النقدي كلما قلت + +322 +00:22:26,130 --> 00:22:29,930 +مخاطرة البنك ولا زادت؟ قلت وبالتالي هناك علاقة + +323 +00:22:29,930 --> 00:22:34,570 +عكسيا إذا زاد هامش الغطاء النقدي انخفضت مخاطرة + +324 +00:22:34,570 --> 00:22:39,890 +البنك ولو قلت قل هامش الغطاء النقدي إيش بيصير في + +325 +00:22:39,890 --> 00:22:44,400 +مخاطرة البنك؟ بيزيد مخاطرة البنكأصبح من مصلحة + +326 +00:22:44,400 --> 00:22:47,820 +البنك أن يرفع قيمة الغطاء النقدي ولكن مصلحتي انا + +327 +00:22:47,820 --> 00:22:51,600 +كعميل ان اخفط ليه طيب؟ يعني اخلّي البنك المتغطين + +328 +00:22:51,600 --> 00:22:54,300 +المتعرضتين البنك مصلحته يرفع الغطاء النقدي مشان + +329 +00:22:54,300 --> 00:22:57,720 +يحمي نفسه المخاطرة وانا العميل مش مصلحته يرفع غطاء + +330 +00:22:57,720 --> 00:23:00,820 +بالضمان ليه؟ لأنه بيجمد جزء من أموالي بدون حركة + +331 +00:23:00,820 --> 00:23:03,460 +وان الأموال في حاجة إلها فهنا المتغطين المتغطين + +332 +00:23:03,460 --> 00:23:07,520 +هنا بتتم تشكيل لجنة دائما في البنوك لدراسة قيمة + +333 +00:23:07,520 --> 00:23:14,130 +هذه النسبة هذه خطيرةقطيرة إذا تعرض البنك إلى ضغط + +334 +00:23:14,130 --> 00:23:19,350 +لتسجيل خطاب الضمان ما الذي يقوم بإجراء الدراسة هذه + +335 +00:23:19,350 --> 00:23:23,310 +أولا بيكون من العناصر القيادية اللي في البنك دائما + +336 +00:23:23,310 --> 00:23:26,210 +من العناصر القيادية زي مثلا رئيس قسم التسللات + +337 +00:23:26,210 --> 00:23:29,790 +الإثمانية لأن هذا الكفالات المصرفية هي نوع من + +338 +00:23:29,790 --> 00:23:33,850 +التسللات الإثمانية ولكنها غير مباشرة أصبح رئيس قسم + +339 +00:23:33,850 --> 00:23:37,150 +التسللات الإثمانية واحد الأفراد من كمان رئيس قسم + +340 +00:23:37,150 --> 00:23:41,290 +الكفالات عشان نستفيد من خبرتهفي إصدار كفلات وضعه + +341 +00:23:41,290 --> 00:23:43,330 +مع الناس وبيعرف علاقته مع الناس وبالتالي بيعرف + +342 +00:23:43,330 --> 00:23:46,270 +علاقته مع الشركات وإيش وضعه تتسير أو ما تسيرش خطبة + +343 +00:23:46,270 --> 00:23:49,230 +في الضمان مين كمان بيكون شخصية قيادية إما يكون + +344 +00:23:49,230 --> 00:23:52,870 +مدير المحاسبة أو مدير التدقيق أو احد الشخصيات + +345 +00:23:52,870 --> 00:23:56,850 +القيادية أيضا بدرسه يا ترى كام ناخد غطاء نقدي من + +346 +00:23:56,850 --> 00:24:00,190 +الشركة بقى كام ناخد غطاء نقدي من الشركة Jeep كام + +347 +00:24:00,190 --> 00:24:03,210 +ناخد كذا كذا هذا القرار يكون قرار جماعي ولا يكون + +348 +00:24:03,210 --> 00:24:09,130 +قرارا فرديا ولو كانت قيمة خطاب الضمانعالية مع ذلك + +349 +00:24:09,130 --> 00:24:11,870 +خطايا النقد بتكون ايش مخطورة زادت و بتكون الخطايا + +350 +00:24:11,870 --> 00:24:14,570 +النقد اعلى في هذه الحالة قد تكون هذه الصلاحيات + +351 +00:24:14,570 --> 00:24:17,990 +ليست صلاحية البنك قد يكون صلاحية الإدارة العامة + +352 +00:24:17,990 --> 00:24:22,070 +للبنك الإدارة ايه القسوة المبنية لو المبلغ زاد عن + +353 +00:24:22,070 --> 00:24:26,770 +حد معين هنضطر ندخل في عملية جراحية و ناخد رأي من + +354 +00:24:26,770 --> 00:24:30,270 +البنك المركزي اللي هي سلطة النقد حول هذا العمر + +355 +00:24:30,270 --> 00:24:37,330 +الآن + +356 +00:24:38,380 --> 00:24:42,080 +هذا موضوع الغطاء النقدي دخلناه ضمن أنواع الكفالات + +357 +00:24:42,080 --> 00:24:45,420 +الآن كنا شرحنا عن الكفالة التدائية و ايش ضررتها و + +358 +00:24:45,420 --> 00:24:48,200 +شرحنا عن كفالة النهية بنرجع لموضوع الكفالة النهية + +359 +00:24:48,200 --> 00:24:51,340 +كفالة النهية اللي أخدناها ده قيمتها عادة عادة + +360 +00:24:51,340 --> 00:24:54,820 +معروف متعرف عليك و عرف دولة حوالي 10% و ختصل + +361 +00:24:54,820 --> 00:24:59,540 +أحيانا إلى 15% يعني من 10 إلى 15%الكفالة ان هي طرق + +362 +00:24:59,540 --> 00:25:02,400 +ايش اهميتها و ايش ضرورتها؟ ليش ضرورية؟ مالكفالة + +363 +00:25:02,400 --> 00:25:05,260 +بدأية عرفنا الجدية قصنا الجدية واخدنا كفالة كفالة + +364 +00:25:05,260 --> 00:25:10,820 +ليه؟ مشان هذه ايش نشعر بأن المقاول ملتزم بتنفيذ + +365 +00:25:10,820 --> 00:25:14,500 +العمل المتفق عليه حسب المواصفات يعني يمكن نسميها + +366 +00:25:14,500 --> 00:25:20,360 +ايش كفالة حسن التنفيذكفالة نضمن فيها أن المقاول + +367 +00:25:20,360 --> 00:25:24,500 +يقوم بتنفيذ العمل حسب المواصفات المتفق عليها لأن + +368 +00:25:24,500 --> 00:25:27,060 +طبعا المهندسين تبعينا مش هيكون واقفين عراس المقاول + +369 +00:25:27,060 --> 00:25:30,740 +في كل دقيقة ممكن يغش ولكن احنا موجود هذه كفالة و + +370 +00:25:30,740 --> 00:25:33,980 +اكتشفنا هناك في عمليات تلاعب او عمليات غير صحيحة + +371 +00:25:33,980 --> 00:25:37,840 +نهدد المقاول بها خطاب الضمان وبتالي يقوم بإصلاح ما + +372 +00:25:37,840 --> 00:25:42,600 +تم عمله هذا خطاب الضمان تبع الكفالة انهيه خطاب + +373 +00:25:42,600 --> 00:25:48,190 +الضمان التالي انه خطاب ضمان الدفع الصيانةقطاب ضمان + +374 +00:25:48,190 --> 00:25:55,990 +الصيانة بعد ما تم تنفيذ العمل و + +375 +00:25:55,990 --> 00:25:58,470 +اجتمل المقاول من التنفيذ بتم عملية استلام العمل + +376 +00:25:58,470 --> 00:26:01,590 +تشكل لجنة من الطرفين من صاحب العمل و من المقاول + +377 +00:26:01,590 --> 00:26:05,040 +بتم استلام العملفي هذا الحالة من تم استلام العمل + +378 +00:26:05,040 --> 00:26:08,860 +خلاص انتهى دور المقاول لكن ايش يضمننا ان هذا العمل + +379 +00:26:08,860 --> 00:26:11,640 +اللي اتنفذ ما تمش فيه غش احنا مااشي بناهوش بيسموه + +380 +00:26:11,640 --> 00:26:14,440 +احيانا العيوب الخفية عيب خفية ماكنش كان بيظهر + +381 +00:26:14,440 --> 00:26:17,980 +بيظهر بعد فترة معينة متى يظهر عيب الخفية بعد مرور + +382 +00:26:17,980 --> 00:26:20,880 +الزمن يعني الطريق عملنا طريق فرضا متى يظهر عيب + +383 +00:26:20,880 --> 00:26:23,780 +الطريق بعد على الاقل ست شهور بعد سنة لما يجعلها + +384 +00:26:23,780 --> 00:26:26,400 +المناخ يتغير مطر يصير فيه كذا يصير فيه يعرف ايش + +385 +00:26:26,400 --> 00:26:29,740 +بيصير في الطريق هذا وبتالي هناك خطاب ضمان صيانة + +386 +00:26:30,870 --> 00:26:38,050 +مدته مرتبطة بطبيعة العمل المنفذ، يعني فرضا بتنفذ + +387 +00:26:38,050 --> 00:26:42,350 +الطريقةكما هنا الطريق هذا مش هبين عيوبه صح ولا غلط + +388 +00:26:42,350 --> 00:26:44,810 +بده على الأقل سنة سنتين عشان تمشي عليها كده سيارات + +389 +00:26:44,810 --> 00:26:46,490 +كبيرة شويه و تشوف ايش بيصير فيه الحفر اللي بيصير + +390 +00:26:46,490 --> 00:26:49,650 +هذه أمامنا أصلا خطاب الضمان الصيانة بيكون منته كام + +391 +00:26:49,650 --> 00:26:52,690 +مش هقلش عنا سنة أو سنتين لو كنا بنعمل كوبري مثلا + +392 +00:26:52,690 --> 00:26:55,630 +الكوبري مش هيظهر معانا عيوب خلال سنة أو سنتين بده + +393 +00:26:55,630 --> 00:26:58,350 +أكتر ليه؟ لأنه بتشوف سيارات كبيرة تعد عليه و تشوف + +394 +00:26:58,350 --> 00:27:01,610 +درجة التحمل و درجة الاتزاز كلها ده وبتالي هنا خطاب + +395 +00:27:01,610 --> 00:27:03,630 +الضمان الصيانة هو خطاب الضمان + +396 +00:27:08,840 --> 00:27:12,760 +خلال مدة الصيانة هذه، لو حدث أي عيوب، وجود خطاب + +397 +00:27:12,760 --> 00:27:16,860 +الضمان هذا، إيش بشكل؟ بشكل نقطة ضغط على المقاول أن + +398 +00:27:16,860 --> 00:27:21,240 +يقوم إيه؟ بإعادة تصحيح أو ترميم الأخطاء اللي + +399 +00:27:21,240 --> 00:27:25,220 +ارتكبت في الماضي اسمه صيانة، مش هكذا في وجود خطاب + +400 +00:27:25,220 --> 00:27:28,560 +الضمان، حصير عمله إيه؟ مافيش قوة الزام على هذا + +401 +00:27:28,560 --> 00:27:32,300 +الشخص يقوم بإيش؟ بإعادة ترميم أو إصلاح ما كان قدما + +402 +00:27:32,300 --> 00:27:37,010 +اكتشافه من عيوبعادة نسبة خطاب الضمان الصيانة هي + +403 +00:27:37,010 --> 00:27:44,310 +تعدل 50% من قيمة خطاب الضمان النهائي يعني لو كانت + +404 +00:27:44,310 --> 00:27:47,030 +نسبة خطاب الضمان هي 10% كم يكون خطاب الضمان + +405 +00:27:47,030 --> 00:27:51,230 +النهائي 50%؟ كم يعني؟ 5% يعني قيمة خطاب الضمان + +406 +00:27:51,230 --> 00:27:56,470 +الصيانة دائما عادة مش قول يعني بشكل قطعي تعادل 50% + +407 +00:27:56,470 --> 00:28:01,530 +من قيمة الضمان النهائي أو من قيمة نسبة خطاب الضمان + +408 +00:28:01,530 --> 00:28:05,520 +النهائي يعني إيش؟ على اتنينفي خطاب ضمان رابع اسمه + +409 +00:28:05,520 --> 00:28:08,860 +خطاب ضمان الدفع المقدمة ايش خطاب ضمان الدفع + +410 +00:28:08,860 --> 00:28:11,060 +المقدمة هذا المصطلحات المفروض نعرفه ليه لأن بكرة + +411 +00:28:11,060 --> 00:28:13,040 +في الحياة العملية اشتغلتوا في وزارات هيلزمكوا + +412 +00:28:13,040 --> 00:28:15,740 +الكلام هذا اشتغلتوا في شركات هيلزمكوا الكلام هذا + +413 +00:28:15,740 --> 00:28:18,260 +اشتغلتوا في بنوك هيلزمكوا الكلام هذا وبالتالي هذا + +414 +00:28:18,260 --> 00:28:21,140 +الدرس مفيدلكوا هو محاسبيا سهل القيود لكن خينا + +415 +00:28:21,140 --> 00:28:23,620 +أعطيكوا الثقافة المتعلقة بهذا الأمر لأنه مفيدنا في + +416 +00:28:23,620 --> 00:28:26,600 +الحياة العملية ايش خطاب ضمان الدفع المقدمة فرض + +417 +00:28:26,600 --> 00:28:28,720 +المقاول اللي رسع لع + +418 +00:28:31,580 --> 00:28:35,000 +في بداية تلفزه وجهه مشاكل مالية يعني ماعندهوش قدرة + +419 +00:28:35,000 --> 00:28:38,960 +انه ايش ينفذمع نزلك ايش حصل فيه انا صاحب العمل؟ + +420 +00:28:38,960 --> 00:28:43,100 +انا هتوقف عمله و المقاول هيفشل و الفشل هيكون يرجع + +421 +00:28:43,100 --> 00:28:45,820 +على اتنين بشكل سيء اصبح انا مصلحت العمل .. اقول + +422 +00:28:45,820 --> 00:28:48,020 +ايه مشكلتك يا مقاول؟ والله يبدوا يناقصوا عليه شوية + +423 +00:28:48,020 --> 00:28:50,660 +سيولة .. يبدوا شوية فلوس لأنه فيه مستحقات في مكان + +424 +00:28:50,660 --> 00:28:54,260 +معين و المستحقات تأخر دفعها انا كصاحب عمل اعطيه .. + +425 +00:28:54,260 --> 00:28:55,900 +ادفع .. اعطيه فلوس مشان يمشي العمل تبقى؟ والله + +426 +00:28:55,900 --> 00:28:58,560 +اقوله بدي اش مقعد مفروش كده؟ مصلحات العمل تمشي + +427 +00:28:58,560 --> 00:29:04,370 +وبالتالي بعطيه دفعة مقدلكن هذه دفعة العساب مش ايه + +428 +00:29:04,370 --> 00:29:07,170 +مافيش مقابلها مواد مافيش مقابلها عمل زى واحد يقوله + +429 +00:29:07,170 --> 00:29:10,230 +خد لك عشان تلاف دنار و تعشي تغليه و دار وجهه ماشي + +430 +00:29:10,230 --> 00:29:13,370 +مثلا، هذا مشكلة خطاب الضمان دفعة مقدمة لما يقوم + +431 +00:29:13,370 --> 00:29:17,630 +البنك بعمله هنا هالبنك هياخد دراسة مش دقيقة بس + +432 +00:29:17,630 --> 00:29:21,030 +أكثر من الدقة نفسها، ليه؟ لأن هذا الخطاب الضمان + +433 +00:29:21,030 --> 00:29:25,070 +أحيانا في مشاكل كتيرة لأنه يترتب عليه دفع مبالغ من + +434 +00:29:25,070 --> 00:29:28,770 +قبل صاحب العمل إلى المقاول دون أن يكون هناك عمل + +435 +00:29:28,770 --> 00:29:32,690 +على وجه الأرض مش موجودلهذا السبب ال bank لم يظهر + +436 +00:29:32,690 --> 00:29:35,670 +خطاب الضمان يتمنع و يحاول .. إيش يعمل في الغطاء + +437 +00:29:35,670 --> 00:29:41,050 +النقدى؟ يرفع هامش الغطاء النقدى .. إيش هامش يعني؟ + +438 +00:29:41,050 --> 00:29:44,530 +لو كان هامش مثلا 60% الغطاء بالضمان نهائظه .. و + +439 +00:29:44,530 --> 00:29:47,930 +الهامش تفعيل مقدمة بتكون 80% لو كان 80% بتكون 100% + +440 +00:29:47,930 --> 00:29:52,150 +.. ليه؟ لأنه مسألة خطيرة طبعا كيف يتم استرداد قيمة + +441 +00:29:52,150 --> 00:29:55,650 +خطاب الضمان؟ اليوم أنا صاحب عمل أعطيته مقاول مبلغ + +442 +00:29:55,650 --> 00:29:59,930 +هذاو معايا خطاب ضمان يعني انا ضمن نفسي ان البنك + +443 +00:29:59,930 --> 00:30:04,230 +يغطيني في اي لحظة معينة لو صارت مشكلة كيف انا بدي + +444 +00:30:04,230 --> 00:30:07,370 +استدلت قيمة خطاب الضمان؟ جرت العادة في العقود + +445 +00:30:07,370 --> 00:30:10,870 +الإنشائية عقود المقاولات ان يتم استدلت قيمة خطاب + +446 +00:30:10,870 --> 00:30:16,410 +الضمان بنفس النسبة التي دفعة فيها يعني لو فرضت ان + +447 +00:30:16,410 --> 00:30:20,510 +انا صاحب العمل اعطيت المقاول مبلغ معين هذا مبلغ + +448 +00:30:20,510 --> 00:30:23,030 +معين يجب ان اكون مبني عن نسبة اداش النسبة؟ اقولت + +449 +00:30:23,030 --> 00:30:29,570 +لو اعطيت مثلا 20% من قيمة العقد20% من قيمة عقد + +450 +00:30:29,570 --> 00:30:36,450 +أعطيتها المقاول كدفعة مقدمة يعني اتبقاله 80% كيف + +451 +00:30:36,450 --> 00:30:40,030 +أسترد هذا المبلغ؟ بنفس هذه النسبة لأنه هناخد تمرين + +452 +00:30:40,030 --> 00:30:43,030 +بعد شوية ان شاء الله بنفس النسبة التي دفعت فيها + +453 +00:30:43,030 --> 00:30:47,790 +يتم استرداد من قيمة كل مستخلص يتم تقديمه لصاحب + +454 +00:30:47,790 --> 00:30:52,290 +العمل مستخلص هذا هو عبارة عن فتورةلكن مش هنطلق + +455 +00:30:52,290 --> 00:30:54,970 +عليه كلمة فاتورة لأن فاتورة لها علاقة بالعمليات + +456 +00:30:54,970 --> 00:30:58,530 +التجارية بيع و شراء بنقول فاتورة لكن في عمليات + +457 +00:30:58,530 --> 00:31:02,870 +الهندسية تسمى مصطلح مستخلص هو فاتورة لكن يطلق عليه + +458 +00:31:02,870 --> 00:31:06,270 +كلمة مستخلص فعمليات المستخلصات العمال تسمى مستخلص + +459 +00:31:06,270 --> 00:31:12,290 +أعمال ولكن في البيع و الشراء بنسميها فاتورة واضح؟ + +460 +00:31:12,290 --> 00:31:15,790 +انا اليوم بصح المقاول هذا قدام المستخلص عقد قيمته + +461 +00:31:15,790 --> 00:31:21,000 +مليون فرض عقد قيمته مليونقدملي مستخلص بقيمة 100 + +462 +00:31:21,000 --> 00:31:24,340 +ألف البناء + +463 +00:31:24,340 --> 00:31:26,220 +مقاول قدملي مستخلص بقيمة 100 ألف عشان انا ادفعله + +464 +00:31:26,220 --> 00:31:29,980 +قيمة الفتورة هذه اعطيه 100 ألف و لا استريد جزء من + +465 +00:31:29,980 --> 00:31:34,040 +تفع المقدمة استريد جزء لأنه انا اعطيته تفع المقدمة + +466 +00:31:34,040 --> 00:31:37,480 +اعطيته مثلا 20% من قيمة العقد يعني اعطيته 200 ألف + +467 +00:31:37,480 --> 00:31:42,660 +باستريد منها نسبة نفس النسبة هقول 100 ألف كام نسبة + +468 +00:31:42,660 --> 00:31:46,240 +اتنين ادفع كامة 20% أصبح 100 ألف ضارب 20 كام يعني + +469 +00:31:46,240 --> 00:31:51,440 +هنا باخد منهعشرين ألف دينار وبالتالي باخد من مائة + +470 +00:31:51,440 --> 00:31:54,320 +ألف اللي قدمها عشرين ألف دماغ يعني أنا بصرفله كم؟ + +471 +00:31:54,320 --> 00:31:57,880 +تمانين ألف بصير رصيد الدفعة المقدمة .. إيش بصير في + +472 +00:31:57,880 --> 00:32:01,780 +رصيد الدفعة المقدمة؟ يتناقص كان متين ألف نقص عشرين + +473 +00:32:01,780 --> 00:32:04,480 +الدفعة التانية كمان بنقص إلى أن يصبح رصيد الدفعة + +474 +00:32:04,480 --> 00:32:09,580 +المقدمة سفر متى عند نهية العقدة لما نقول مضروبة في + +475 +00:32:09,580 --> 00:32:13,370 +العشرين في المية بنفس النسبةهنا كأنه بنحافظ على + +476 +00:32:13,370 --> 00:32:17,710 +أنه آخر دفعة تصرف للمقاول، بيكون رصيدة المقدمة A0 + +477 +00:32:17,710 --> 00:32:21,290 +لكن لو غيرنا هذا النسبة، هيطلع في نهاية مشتة، مافي + +478 +00:32:21,290 --> 00:32:26,990 +علاقة ما بين اتنين في خطاب ضمان اخر اسمه خطاب ضمان + +479 +00:32:26,990 --> 00:32:31,610 +اعادة + +480 +00:32:31,610 --> 00:32:35,470 +بضايع والمعدات المستوردة هذا خطاب ضمان مهم أيضا، + +481 +00:32:35,470 --> 00:32:40,090 +كيف بضايع المستوردة؟ فرضا هذا المقاول بنفذ العملفي + +482 +00:32:40,090 --> 00:32:43,750 +لحظة من اللحظات كان عنده مكينات مكينة من مكينات + +483 +00:32:43,750 --> 00:32:47,510 +عنده خربت ومش عارفين نصلحها حاول استأجر مكينة + +484 +00:32:47,510 --> 00:32:50,430 +رافعة مثلا في البلد هنا مالقاش رافعة كلها مشولات + +485 +00:32:51,350 --> 00:32:54,590 +كلها في حالة عمل أصبح لافيش أمام المفارق اللي + +486 +00:32:54,590 --> 00:32:57,810 +يستورد البضاعة من برا هذه الرافعة استرادها من برا + +487 +00:32:57,810 --> 00:33:01,670 +هتكلفه درائب جمهورية ورسوم جمهورية أكتر من قيمة + +488 +00:33:01,670 --> 00:33:04,970 +الآن نفسها و أحيان أكتر من قيمة العقد أصبح هذا + +489 +00:33:04,970 --> 00:33:07,910 +المقاول في وضع سيء مش هيقدر ينفذه أصبحيش في صير + +490 +00:33:07,910 --> 00:33:11,370 +بالعكس ضرعاميا على صاحب العمل أصبح المشكلة أثنين + +491 +00:33:11,370 --> 00:33:14,950 +بتورطوا فيها فإيش بيعمل؟ بيكون في تسهيل اهتمان هنا + +492 +00:33:14,950 --> 00:33:18,790 +غير مباشر بيقولوا يا فلان استأجر هذه الرافعة أو + +493 +00:33:18,790 --> 00:33:24,640 +هذه المكينة من الخارجلفترة معينة لمدة العقد كام ست + +494 +00:33:24,640 --> 00:33:28,440 +شهور سنة لمدة السنة وما تدفعش عليها ضريبة جمهورية + +495 +00:33:28,440 --> 00:33:33,840 +مش عفاء كامل هو عفاء جزئي عفاء مؤقت من الضريبة + +496 +00:33:33,840 --> 00:33:37,300 +الجمهورية هت على البلد اشتغل فيها ورجح تاني كما + +497 +00:33:37,300 --> 00:33:43,030 +كانتفي هذه الحالة ايش الضامن على انه هذا المقاول + +498 +00:33:43,030 --> 00:33:46,390 +ان يعيد هذه المكينة الى الخارج دون انه يدفع عليها + +499 +00:33:46,390 --> 00:33:48,570 +ضريبة جمهوركية طب ماخلّبك ضريبة جمهوركية احيان + +500 +00:33:48,570 --> 00:33:50,950 +تساوي توصلها اكتر من 100% من قيمته لإن لو قال + +501 +00:33:50,950 --> 00:33:53,050 +قيمتها بثامليون بيدفع عليها ضريبة جمهوركية مليون + +502 +00:33:53,050 --> 00:33:56,630 +تاني كمان عامل اتنين مليون هو العقد نفسه مايعطيه + +503 +00:33:56,630 --> 00:34:00,870 +القيمة في هذه الحالة ايه بيعمل بصدر بقول عطيني يا + +504 +00:34:00,870 --> 00:34:04,830 +بنك خطاب ضمان اواجهه لمزارة المالية المزارة + +505 +00:34:04,830 --> 00:34:08,910 +المالية هي المسروعة على الضرايبتكفلني انت كبنق ان + +506 +00:34:08,910 --> 00:34:12,350 +هذه المعدات اللى ادخلتها في فلسطين سيعودها تانية + +507 +00:34:12,350 --> 00:34:17,010 +الى مصدرها خلال مدة من كذا الى كذا وإذا احنا + +508 +00:34:17,010 --> 00:34:21,030 +ماعدناهاش هاي خطاب الضمان كفالةطبعا فيها مخاطر هذه + +509 +00:34:21,030 --> 00:34:23,430 +كمان لإنه ممكن المقاول ياخد ال .. ياخد ال machine + +510 +00:34:23,430 --> 00:34:26,670 +و مايرجحاش و يبطى ربيحة طبعا ربيحة إيه إيش؟ هيبقى + +511 +00:34:26,670 --> 00:34:29,910 +بضعف ثمان إكسب هنا ال bank طبعا بياخد حضره من + +512 +00:34:29,910 --> 00:34:32,550 +العميل و برفع ايش بالنسبة لهمش تغطية النقدية بحاول + +513 +00:34:32,550 --> 00:34:35,210 +يخليه يبنيها في ال 100، 70، 80 بيظل علاقة كيف + +514 +00:34:35,210 --> 00:34:37,850 +يتفقوا على همش التغطية النقدية و اتفقنا من البداية + +515 +00:34:37,850 --> 00:34:40,750 +إنه كل ما زاد همش التغطية النقدية إيش بصي المخاطر + +516 +00:34:40,750 --> 00:34:46,670 +لل bank بتقل في خطاب ضمن .. ضمن تاني اسمه خطاب + +517 +00:34:46,670 --> 00:34:47,170 +الإفر + +518 +00:34:50,900 --> 00:34:55,560 +مش فاهم يا أخي حاضر .. اه .. مش هنسر .. بس الموضوع + +519 +00:34:55,560 --> 00:35:01,020 +أصلا هذا .. الآن خطاب الضمان اللي هو عادة بضايع + +520 +00:35:01,020 --> 00:35:05,240 +المعدات المستوردة انت صاحب عمل .. انت عندك بيت و + +521 +00:35:05,240 --> 00:35:10,900 +تبني فيه المقاول لزمه مكينة مش موجدة في البلد هضطر + +522 +00:35:10,900 --> 00:35:15,120 +يستوردها من برا أو يستأجرها يعني بتعرفيه .. عام حد + +523 +00:35:15,120 --> 00:35:17,880 +في حاجة في المحاسب يسموها اللي هو التأجير التمويلي + +524 +00:35:18,600 --> 00:35:21,720 +تأجير أصول .. تأجر الماكينة هذه .. لو تشتريها من + +525 +00:35:21,720 --> 00:35:24,400 +برا .. من هنا .. هتدفع عليه ضريبة جمهورية .. + +526 +00:35:24,400 --> 00:35:28,100 +فبنستورد الآلة .. خلال شهر بتكون عندنا الآلة هذه + +527 +00:35:28,100 --> 00:35:31,560 +.. مش هم .. المفروض تدفع عليه ضريبة جمهورية .. طب + +528 +00:35:31,560 --> 00:35:35,420 +مش هم ماتفعيش ضريبة جمهورية .. بدك واحد يكفلك أنك + +529 +00:35:35,420 --> 00:35:38,840 +الآلة هتتعديها لوين .. لمصدرها تاني .. انت جاه مش + +530 +00:35:38,840 --> 00:35:42,120 +هتشتغل فترة وقت و رجعها تاني .. هفهمت الفكرة وين ؟ + +531 +00:35:42,120 --> 00:35:44,760 +فكيف نضمن أنك ترجع الماكينة تاني بإن واحد يكفل .. + +532 +00:35:44,760 --> 00:35:51,820 +مين يكفل في الحالة هذه .. البنعم سؤال؟ طبعا الان + +533 +00:35:51,820 --> 00:35:54,780 +الموضوع الأخير هنا في أنواع الكفالات كفالة الإفراج + +534 +00:35:54,780 --> 00:35:59,660 +المؤقت عن البضائع من الحضيرة الجمهورية هنا هيدخلنا + +535 +00:35:59,660 --> 00:36:02,940 +في موضوع تاني اسمه الاعتمادات المستندية احنا مش + +536 +00:36:02,940 --> 00:36:06,700 +هنتعمق كتير بس هنعطي كده نمحة بسيطة نفترض تاجر + +537 +00:36:06,700 --> 00:36:12,060 +استورد بضاعة من براالان طريقة استراد البضاعة من + +538 +00:36:12,060 --> 00:36:15,720 +الخارج كان تتم أن يذهب هذا المستورد برا هناك على + +539 +00:36:15,720 --> 00:36:18,760 +الصين و يجيب البضاعة و يجهوا بيها فيها الباخرة و + +540 +00:36:18,760 --> 00:36:21,840 +يدخلوا فيها البضاعة الموضوع اتطور الان صار في حاجة + +541 +00:36:21,840 --> 00:36:24,060 +اسمها الاعتمادات المستوردية هناخدها ان شاء الله في + +542 +00:36:24,060 --> 00:36:28,740 +المحاضرة القادمة و هنصرحكم بالتفصيل المستورد هنا + +543 +00:36:28,740 --> 00:36:31,600 +بيكون موجود في فلسطين لا داعي للذهاب إلى الصين حتى + +544 +00:36:31,600 --> 00:36:33,680 +يجيب بضاعته إلا إذا كان عايز يتفسح هذا موضوع تاني + +545 +00:36:44,310 --> 00:36:47,750 +البضاعة الموجودة في الخارج يتم استيراتها من خلال + +546 +00:36:47,750 --> 00:36:52,490 +فتح ما يُعرف بالاعتمادات المستندية الاعتمادات + +547 +00:36:52,490 --> 00:36:56,570 +المستندية لا تُفتح إلا بوجود مصرف في عندى أربع طرف + +548 +00:36:56,570 --> 00:37:00,390 +الاعتمادات المستندية شخص مستورد وفي شخص مصدر برا + +549 +00:37:00,390 --> 00:37:06,130 +وفي مصرفين في النص بربطه بين كل واحد مستورد عنده + +550 +00:37:06,130 --> 00:37:09,510 +مصرف هنا والمصدر عنده مصرف برا والمصرفين بناتهم + +551 +00:37:09,510 --> 00:37:12,350 +علاقة مافيش بناتهم علاقة بنخلق علاقة من خلال مصرف + +552 +00:37:12,350 --> 00:37:18,490 +أخرى بسيطةالان البضاعة شحنت من الصين فرضا ووصلت في + +553 +00:37:18,490 --> 00:37:21,850 +البحر عن طريق البخرة البضاعة مش هتيجي عن طريق البر + +554 +00:37:21,850 --> 00:37:25,570 +ولا عن طريق الطائرة هتيجي عن طريق البحر شحنت + +555 +00:37:25,570 --> 00:37:30,830 +البضاعة البضاعة لما شحنت معها مستندات مع كابتن + +556 +00:37:30,830 --> 00:37:34,190 +السفينة مستندات تشير ان هذا البضاعة هي أساسا موردة + +557 +00:37:34,190 --> 00:37:37,710 +لصالح العميل فلان في فلسطين مين بيكون بيحمل + +558 +00:37:37,710 --> 00:37:41,980 +مستندات؟ كابتن السفينة او ربان السفينة؟اسمه بوليسة + +559 +00:37:41,980 --> 00:37:46,780 +الشحن وصلت البضاعة هنا في الموانئة طب الشخص صاحب + +560 +00:37:46,780 --> 00:37:50,160 +البضاعة اللي هو أنا فرضا بيدروح اسحب بضاعتى من + +561 +00:37:50,160 --> 00:37:53,000 +الحضيرة الجمهورية او من الموانئة الجمهورية بيدروح + +562 +00:37:53,000 --> 00:37:54,940 +كده بتقولى و لا اكون معايا ورائد تثبت البضاعة + +563 +00:37:54,940 --> 00:37:59,320 +اليه؟ ايش المثبت البضاعة اليه؟ لما البضاعة شحنت من + +564 +00:37:59,320 --> 00:38:03,680 +الصين أساسا نسخة من المستندات أخدها من كابتن + +565 +00:38:03,680 --> 00:38:08,380 +السفينةاللي في شركة ناقلة نسخة من المستندات أخدها + +566 +00:38:08,380 --> 00:38:11,560 +المصرف اللي برا و المصرف اللي برا بعتها للمصرف + +567 +00:38:11,560 --> 00:38:15,040 +المحلي و المصرف المحلي مشان يعطيها لي أنا فتكوبك + +568 +00:38:15,040 --> 00:38:19,360 +كده صورة من المستندات لما تيجي البضاعة بكون أنا + +569 +00:38:19,360 --> 00:38:22,780 +المستندات عندي وصلت هنا بخد صورة المستندات من + +570 +00:38:22,780 --> 00:38:25,580 +البنك البنك المحلي لإنه بعتها للبنك الخارجي و + +571 +00:38:25,580 --> 00:38:29,790 +البنك الخارجي أخدها من وين؟ من المصدربقى أروح على + +572 +00:38:29,790 --> 00:38:33,030 +الحضيرة الجمهورية تفضّل هناك بضاعة وهذه مستنداتها + +573 +00:38:33,030 --> 00:38:37,550 +عندكونا بتطبخ البضاعة + +574 +00:38:37,550 --> 00:38:39,910 +الموجودة وبتأكد أن هذا بضاعة عليك وبيقول اتفضل + +575 +00:38:39,910 --> 00:38:44,390 +أسحب بضاعتك لكن إذا غابت هذه المستندات إيش أثبات + +576 +00:38:44,390 --> 00:38:48,150 +تبعها؟ ومتى تغيب هذه المستندات؟ بيصير في حالات + +577 +00:38:48,150 --> 00:38:51,550 +إخفاق معينة، إيش بيصير؟ هو الأصل، من يصل قبل + +578 +00:38:51,550 --> 00:38:56,900 +التاني؟ المستندات ولا البضاعة؟ المستنداتلأن + +579 +00:38:56,900 --> 00:38:59,460 +البضاعة بتيجي عن طريق البحر و المستندات بتيجي عن + +580 +00:38:59,460 --> 00:39:01,640 +طريق الجو مش ده يعني ابعتها عن طريق البحر لإنه + +581 +00:39:01,640 --> 00:39:04,460 +يقول إن هذك تمشي هذا نسخة المستندات بتيجي عن طريق + +582 +00:39:04,460 --> 00:39:08,240 +الجو إيش بيعمل المصارف؟ متفق عليه علميا كده مصرف + +583 +00:39:08,240 --> 00:39:11,980 +بشكل عام في لائحة الاعتمادات المستندية أن يجب على + +584 +00:39:11,980 --> 00:39:17,280 +كل مصرف أن يقوم بإرسال مستندات مرتين المرة الأولى + +585 +00:39:17,280 --> 00:39:21,550 +ابعتها في رحلة طائرة معينة مثلا جاعة فلسطينمش + +586 +00:39:21,550 --> 00:39:24,270 +هنقول نخلّيه تضيع هذه المسندة اول يوم الرحلة ضاعت + +587 +00:39:24,270 --> 00:39:27,570 +زي واحد بيبعت مثلا رسالة لرسالة بضيع رسالة كمان في + +588 +00:39:27,570 --> 00:39:31,910 +تاني يوم بيبعت نفس المسندة صورة طبق الأصل في طائرة + +589 +00:39:31,910 --> 00:39:34,430 +تانية برحلة تانية بيبعتها في رصيدة مش هنقول لو + +590 +00:39:34,430 --> 00:39:37,510 +ضاعت المسندة مضيعش النسخة التانية و اتنين زي بعض + +591 +00:39:37,510 --> 00:39:40,810 +هدف هي مش هم مضيعش لكن رغم ذلك في الحياة العملية + +592 +00:39:40,810 --> 00:39:44,090 +هناك ضايع خلاص بضيع بس الحالات مش كتيرة يعني بتصير + +593 +00:39:44,090 --> 00:39:47,950 +في واحد في المئة الان خليني أصور نوقف أن البضاعة + +594 +00:39:47,950 --> 00:39:51,900 +وصلت في الحضيرة الجمهوريةوالعميل ماوصلتوش + +595 +00:39:51,900 --> 00:39:56,060 +للمستندات بيقدر يسحب بضاعته مع ذلك اعتبر الدرج حرط + +596 +00:39:56,060 --> 00:40:00,040 +في حدود كام بيغلي طب ليش بيبقى العميل يغلي هنا بده + +597 +00:40:00,040 --> 00:40:02,960 +مستنداته بسرعة بده بضاعته بسرعة؟ حد بيقول لي ليش؟ + +598 +00:40:02,960 --> 00:40:09,960 +اه ليش؟ هيخسر بضاعة اولا إلى جانب اقتصادي ان هذا + +599 +00:40:09,960 --> 00:40:14,180 +البضاعة ضيع عليه فرصة البيع تبعها كل ما يتأخر + +600 +00:40:14,180 --> 00:40:17,500 +البيع كل ما تأخر دوران البضاعة كل ما تأخر الربح + +601 +00:40:17,500 --> 00:40:23,830 +طيب رقم اتنينكلما تبكثت البضاعة في الحظيرة + +602 +00:40:23,830 --> 00:40:28,510 +الجمهورية كل مدى فعلها ايش؟ ارضيات اكتر، طب تلاتة، + +603 +00:40:28,510 --> 00:40:32,530 +ممكن البضاعة يجعلها مطر، يتعرض لتلف، يتعرض لبخر، + +604 +00:40:32,530 --> 00:40:35,410 +الموسم يضيع كمان زي ما قلته، يعني معنى ذلك انه + +605 +00:40:35,410 --> 00:40:38,070 +حرارة درجة العميل ايش ممكن حرارته ده؟ مش سبعة و + +606 +00:40:38,070 --> 00:40:39,630 +تلاتين درجة، مش سبعة و تلاتة فوق ولا اربعين درجة + +607 +00:40:39,630 --> 00:40:42,500 +معاوية، مابيغليطب ايش بدي اعمل في الحاجة؟ مين بدي + +608 +00:40:42,500 --> 00:40:44,320 +اقسم ان انا أخذ الفادة؟ هيروح البنك يبكي .. هيروح + +609 +00:40:44,320 --> 00:40:48,560 +البنك يبكي .. يا بنك انقذني .. اكفلني أمام وزارة + +610 +00:40:48,560 --> 00:40:51,300 +المالية و اشهد أن هذا البضاعة أقلي .. مش أنا + +611 +00:40:51,300 --> 00:40:55,240 +البضاعة تهاجم .. فشوف البنك يخمن خش في مخاطرة .. + +612 +00:40:55,240 --> 00:40:59,320 +فبصدر خطاب ضمان البنك .. باكفلني أنا .. و يقول + +613 +00:40:59,320 --> 00:41:02,600 +للحضيرة .. المدير الحضيرة الجمهورية في وزارة + +614 +00:41:02,600 --> 00:41:06,180 +المالية .. بقوله نشهد أن هذا البضاعة تخص فلان .. و + +615 +00:41:06,180 --> 00:41:08,760 +اللي أجى واحد في مستقبل يدعي البضاعة بتخصه هو أنا + +616 +00:41:08,760 --> 00:41:12,150 +اللي بتحمل المطبعا لو واحد تاني راح يكفل التاني + +617 +00:41:12,150 --> 00:41:15,710 +ماحش اي طرف فيه لكن كفارة المصرف ايه؟ موثوقة + +618 +00:41:15,710 --> 00:41:19,110 +معروفة بتحتاج متعودة وبتالي يتم الفراج عن هذه + +619 +00:41:19,110 --> 00:41:21,850 +البضاعة من الحضيرة الجمهورية هذا الهدف من ايه؟ من + +620 +00:41:21,850 --> 00:41:27,550 +اختبار الضمان الآن كل هالشرح هذا بإن نخلص فيه + +621 +00:41:27,550 --> 00:41:31,070 +لشوية قيود محاسبية بسيطة للغاية كل هالشرح كبير هذا + +622 +00:41:31,070 --> 00:41:33,650 +الشرح هنتعبت فيه شوية بس مش هنتفهموا أيش موضوع + +623 +00:41:33,650 --> 00:41:36,230 +الكفارات المصرفية لأنه هتفيدنا في الحياة العملية + +624 +00:41:48,250 --> 00:41:55,170 +خلّينا الآن ناخد الاحتمالات القائمة عندى عند + +625 +00:41:55,170 --> 00:42:01,650 +اصدار الكفالة عند + +626 +00:42:01,650 --> 00:42:06,570 +اصدار الكفالة المصرفية في قيد محاسب وحيد مش هنعمل + +627 +00:42:06,570 --> 00:42:10,830 +قيد دين هم قيد اصدار الكفالة وقيد التاني كيف احنا + +628 +00:42:10,830 --> 00:42:14,510 +نتعامل مع العميل كغطاء نقدى قيد دين المحاسبين + +629 +00:42:14,510 --> 00:42:17,360 +مافيش غيرهم في الدنيا عند اصدار الكفالةانتظر كيف + +630 +00:42:17,360 --> 00:42:21,900 +انا هنقول من حساب الخزينة او من الحسابات التجارية + +631 +00:42:21,900 --> 00:42:26,420 +يعني انتوا كبنك هتخصم على الحساب التجارى من هو ده + +632 +00:42:26,420 --> 00:42:31,080 +العميل طبعا حساب التجارى ده المظبوط هذا العميل + +633 +00:42:31,080 --> 00:42:35,720 +هتخصم على حسابه التجارى هنقول من الحسابات من حساب + +634 +00:42:35,720 --> 00:42:42,320 +الحسابات التجارية من هو ده العميل عميل البنك إلى + +635 +00:42:42,320 --> 00:42:47,160 +مذكورينهنعيد تاني كلام مكتوب حساب التامينات + +636 +00:42:47,160 --> 00:42:50,900 +النقدية و + +637 +00:42:50,900 --> 00:42:56,400 +حساب العمولة الطرف المديم القيد عبارة عن ايه عبارة + +638 +00:42:56,400 --> 00:43:01,440 +عن خصم مبلغ من الحساب الجاري للعميل يتمثل في ايه + +639 +00:43:01,440 --> 00:43:06,720 +يتمثل في قيمة التامينات النقدية فرضا نقول 60% و + +640 +00:43:06,720 --> 00:43:12,440 +العمولة 1% يعني و الوثن هنا ألفوهنا 60 ألف أقل من + +641 +00:43:12,440 --> 00:43:18,580 +حساب جاري العميل 61 ألف هذا + +642 +00:43:18,580 --> 00:43:24,760 +القيود المحاسب الأساسي خدنا احنا في محاسبة المصارف + +643 +00:43:24,760 --> 00:43:28,840 +في عنا حاجة بيسموها القيود النظامية البنك اللي + +644 +00:43:28,840 --> 00:43:33,760 +قاله مصدر خطاف ضمانأخذ البنك الآن تأمين نقدي 60% + +645 +00:43:33,760 --> 00:43:35,500 +إيش أنا أخد تأمين نقدي؟ خدني مش مشاهدة ما اللي + +646 +00:43:35,500 --> 00:43:40,620 +أخبطش يعني هو حجز من حسابي أنا إتجاري 60 ألف وحطه + +647 +00:43:40,620 --> 00:43:43,280 +في حساب جديد اسمه تأمينات نقدية البنك ما أخد + +648 +00:43:43,280 --> 00:43:46,300 +المبلغ ال و ال و صدره لأ هو حجزه في حساب تاني ليه؟ + +649 +00:43:46,300 --> 00:43:49,820 +مشان يمنعني إيه؟ أسحب من هذا الحساب لأن الوسيلة + +650 +00:43:49,820 --> 00:43:54,950 +الوحيدة للسحب من خلال إيه؟ الحساب التجاريهنعمل + +651 +00:43:54,950 --> 00:43:59,450 +الآن قيد نظامي هذا القيد النظامي مفيد جدا ليستطيع + +652 +00:43:59,450 --> 00:44:03,430 +البنك في أي لحظة يتعرف على رصيد خطاب الضمانات + +653 +00:44:03,430 --> 00:44:06,730 +الأصدرها كلها بالكامل أيش انتهى و أيش ما انتهاش + +654 +00:44:06,730 --> 00:44:10,150 +أيش متبقي و أيش مش متبقي هذا الخطاب النظامي هكون + +655 +00:44:10,150 --> 00:44:21,170 +قيده من حساب تعهدات العملاء مقابل ضمانات إلى حساب + +656 +00:44:21,170 --> 00:44:28,030 +تعهدات البنكمقابل ضمنات او كفلات او ضمنات نفسهم + +657 +00:44:28,030 --> 00:44:31,110 +ماعارفش مشكلتهم او خطابات ضمان او خطاب كفالة + +658 +00:44:31,110 --> 00:44:38,050 +مصرفية لا القيد النظام هادر اي قيد نظام يتعمل لابد + +659 +00:44:38,050 --> 00:44:42,910 +ان يتعمل صفحة في سجل الأستاذ لو جيت انا فتحت صفحة + +660 +00:44:42,910 --> 00:44:47,650 +الأستاذ العام على تعهدات العملاءايش بيعطينا ايه؟ + +661 +00:44:47,650 --> 00:44:52,170 +بيعطينا رصيد كل خطابات الضمان الصادرة لو فتحت + +662 +00:44:52,170 --> 00:44:54,710 +الأستاذ العام التاني هذا اللي هو اتعاودات البنك + +663 +00:44:54,710 --> 00:44:57,630 +ايه بيعطينا نفس الإجابة بس هنا بنروح على الطرف + +664 +00:44:57,630 --> 00:44:59,590 +الأيمن و هناك بنروح على الطرف ايه؟ الايصال يعني + +665 +00:44:59,590 --> 00:45:05,250 +اتنين زي ايه؟ اتنين بنظروا على بعض زي محاكا فخطاب + +666 +00:45:05,250 --> 00:45:08,090 +الضمان هنا اللي بيصدر الان لو أجى البنك المركزي + +667 +00:45:08,090 --> 00:45:11,920 +بيقول للبنوك يا بنوكأداش رصيد خطابات الضمان اللي + +668 +00:45:11,920 --> 00:45:14,500 +عندكم؟ نستطيع نتعرف عليه من أي لحظة ولا .. ولا + +669 +00:45:14,500 --> 00:45:18,120 +نجيبه ولا .. ولا نقعد نجمعه مجرد ما نفتح صفحة + +670 +00:45:18,120 --> 00:45:22,140 +الأستاذ العام كده هننظر إلى الرصيد .. أه رصيد + +671 +00:45:22,140 --> 00:45:24,900 +الحساب هذا أو رصيد الحساب هذا؟ اتنين يعطوا نفس + +672 +00:45:24,900 --> 00:45:30,300 +المعلومة طيب لو زاد رصيد خطابات الضمان عن حد معين + +673 +00:45:30,300 --> 00:45:33,020 +إيه؟ البنك الفلسطين مثلا نصد الخطابات ضمان وصلت + +674 +00:45:33,020 --> 00:45:37,140 +حوالي مثلا 100 مليونوأجى واحد عميل بيقوله بيدي + +675 +00:45:37,140 --> 00:45:40,860 +خطاب ضمان تانى، هل يحطي بنك فلسطين؟ ليش؟ طيب لأ + +676 +00:45:40,860 --> 00:45:46,160 +لأن البنك المركزي بيحط قيوة .. هو لايفش دافع هو، + +677 +00:45:46,160 --> 00:45:50,330 +لكن ممكن يصير دافعليش احنا سمينا غير مباشر؟ متى + +678 +00:45:50,330 --> 00:45:54,890 +يحدث الدفع لو كان صاحب العمل السيء لخطاب الضمان؟ + +679 +00:45:54,890 --> 00:45:57,250 +أصبح بيسموه تسهيل غير مباشر، عشان أعيد للفكرة اللي + +680 +00:45:57,250 --> 00:46:00,490 +حكيناها في الأول لو صاحب العمل انتهى خطاب الضمان + +681 +00:46:00,490 --> 00:46:02,950 +بدون مشكلة، خلاص، مافيش مشكلة، مافيش تسهيل، هي + +682 +00:46:02,950 --> 00:46:06,210 +مجردة كفالة كده وانتهت، لكن متى يبدأ المشاكل لو + +683 +00:46:06,210 --> 00:46:09,510 +طلبت التسهيل؟ هنا بصير تسهيل اتماني، تحول من تسهيل + +684 +00:46:09,510 --> 00:46:12,630 +اتماني مباشر إلى عملية دفع فعلي، هنا بصير تسهيل + +685 +00:46:12,630 --> 00:46:18,240 +اتماني مباشرمعروف عند البنك المركزي دائما مشان + +686 +00:46:18,240 --> 00:46:22,260 +يحمي البنوك من المخاطر المستقبلية بقول للبنوك في + +687 +00:46:22,260 --> 00:46:27,260 +صقف معين يا بنك فلسطين انت قوتك في السوق وحجم + +688 +00:46:27,260 --> 00:46:31,320 +أعمالك وحجم وداعك ومركزك في السوق لا تسمح لك بأن + +689 +00:46:31,320 --> 00:46:35,890 +تصدر خطابة ضمان تزيد عن هذا الصقفطب ليش البنك + +690 +00:46:35,890 --> 00:46:38,410 +المركزي كده بيعمل كلام هذا؟ لأنه البنك المركزي + +691 +00:46:38,410 --> 00:46:41,910 +معني بحماية البنوك واحد مثلا كده زي اتاجر واحد + +692 +00:46:41,910 --> 00:46:44,510 +بيشتغل بضاعة كتيرة وفي الآخر ايش مابلاقاش يبيعها + +693 +00:46:44,510 --> 00:46:48,570 +ممكن يضارب نفسه الآن القرار هذا مشان يسيطر عليه + +694 +00:46:48,570 --> 00:46:51,830 +البنك المركزي هو انه اشتغل انا ماتدخلش فيك ولكن + +695 +00:46:51,830 --> 00:46:55,730 +عندك سقف معين اذا تجوز هذا سقف ممنوع تجوزه الا بعد + +696 +00:46:55,730 --> 00:46:59,500 +ما ترجعليهفهنا تقوم البنوك المركزية بوضع ثقوف على + +697 +00:46:59,500 --> 00:47:02,680 +خطابات الضمان التي تصدرها البنوك، هذه الثقوف عادة + +698 +00:47:02,680 --> 00:47:07,540 +بتكون مثلا أقولك والله 100% من قيمة رأس المالده + +699 +00:47:07,540 --> 00:47:09,580 +ربطه مع حجم معين، ايه ربطه معاه؟ ايه ربطه مع قيمة + +700 +00:47:09,580 --> 00:47:11,880 +رأس المال؟ أداش رأس مال ال bank؟ مثلا أقول مثلا + +701 +00:47:11,880 --> 00:47:14,900 +100 مليون أصبح معمنوع تصدر خطابات ضمان أكتر من 100 + +702 +00:47:14,900 --> 00:47:17,880 +مليون رأس مالك مثلا 50 مليون، ممنوع تصدر خطابات + +703 +00:47:17,880 --> 00:47:20,200 +ضمان أكتر من 50 مليون ممكن يكون أقل، بس ممكنش يكون + +704 +00:47:20,200 --> 00:47:23,000 +أكتر من رأس المال، ليه؟ العقل يعني هو نوع من ربط + +705 +00:47:23,000 --> 00:47:26,800 +نسبة معينة مع شيء معين حتى يتم عملية الرقابة على + +706 +00:47:26,800 --> 00:47:31,630 +ما يتم إصداره من خطابات ضمانالان احنا عنا قيدين + +707 +00:47:31,630 --> 00:47:35,450 +محاسبين قيد نظامي وقيد الأساسي اللي هو ايه خصمنا + +708 +00:47:35,450 --> 00:47:37,870 +فيه من حساب الجار العميل وعملنا فيه حساب التأمنات + +709 +00:47:37,870 --> 00:47:41,250 +النقدية لأن احنا في مفترح طرق ما هي الطرق اللتي + +710 +00:47:41,250 --> 00:47:47,290 +أمامنا الآن احتمال أول أن يقوم صاحب العمل بتجديد + +711 +00:47:47,290 --> 00:47:52,350 +خطاب الضمان احتمال التاني أن يطلب تسيير خطاب + +712 +00:47:52,350 --> 00:47:58,360 +الضمان وهنا بدخلة إشكالياتالاحتمال الرابع ان صاحب + +713 +00:47:58,360 --> 00:48:01,240 +العمل يقول انتهى العمل ويقول الحمد لله مافيش مشاكل + +714 +00:48:01,240 --> 00:48:04,480 +ورجع خطاب الضمان هذه الاحتمالات القائمة هنا خلنا + +715 +00:48:04,480 --> 00:48:09,600 +ناخد الاحتمال البسيط الأول ان صاحب العمل جدد خطاب + +716 +00:48:09,600 --> 00:48:12,160 +الضمان ليه جدد؟ لأن خطاب الضمان إلى مدة زمنية + +717 +00:48:12,160 --> 00:48:16,700 +والمقاوم لم يخلص الشغل هنقوله خلاص نسمحك لابد في + +718 +00:48:16,700 --> 00:48:19,700 +هذه الحالة إيش نعمل عن جدد خطاب الضمان طيب جدد + +719 +00:48:19,700 --> 00:48:23,340 +خطاب الضمان لما جدد خطاب الضمان هل داعي نعمل قيد + +720 +00:48:23,340 --> 00:48:27,460 +نظامي؟ مافيش معمول من أولهل داعي لعمل قيد هدأ؟ + +721 +00:48:27,460 --> 00:48:31,920 +معمول من أول كل ما في الأمر تجديد ورقة هنقول للبنك + +722 +00:48:31,920 --> 00:48:35,500 +يا بنك جدد خطاب الضمان، حيجدد أصبح إيش هناخد بس؟ + +723 +00:48:35,500 --> 00:48:39,780 +هناخد عمولة أصبح في حال تمديد خطاب الضمان أو تجديد + +724 +00:48:39,780 --> 00:48:43,440 +خطاب الضمان لمدة جديدة لابد من استفائة العمولة إيش + +725 +00:48:43,440 --> 00:48:49,600 +هكون قيد العمولة؟ من حساب الحسابات التجارية إلى + +726 +00:48:49,600 --> 00:48:55,510 +حساب العمولةيطور السؤال بطرح نفسه الآن مش هما + +727 +00:48:55,510 --> 00:49:02,290 +ننساش هذه العمولة كيف تحسب؟ هنقول قيمة خطاب الضمان + +728 +00:49:02,290 --> 00:49:07,270 +مضروبة في نسبة العمولة مضروبة في المدة اه خلي بالك + +729 +00:49:07,270 --> 00:49:10,950 +المدة ليها تأثير لإن خطاب الضمان لمدة السنة عمولته + +730 +00:49:10,950 --> 00:49:14,590 +بتكون أكتر من خطاب الضمان لمدة أقل منها هنا هتقول + +731 +00:49:14,590 --> 00:49:19,490 +يعني قيمة الخطاب قيمة الضمان مضروبة في نسبة + +732 +00:49:19,490 --> 00:49:23,650 +العمولةمضروبة في المدة طب المدة مقصودة على 12 + +733 +00:49:23,650 --> 00:49:30,890 +لأنها في المية للسنة وضعت المقطتانة الخيار التالي + +734 +00:49:30,890 --> 00:49:36,770 +اليوم احنا بنسيي الخطاب و الضمن يعني الشخص اللذي + +735 +00:49:36,770 --> 00:49:42,010 +يحمل الخطاب و الضمن مين اللي هو مين هو المستفيد + +736 +00:49:42,010 --> 00:49:46,350 +المصاحب العمل صار إشكالية بينه و بين المقاولي + +737 +00:49:46,350 --> 00:49:51,370 +هيقول البنك يا بنك سيي الخطاب و الضمنأصبح الآن الـ + +738 +00:49:51,370 --> 00:49:54,250 +Bank بدي يحول قيمة خطابه ضمن الورقة هذه العادية + +739 +00:49:54,250 --> 00:49:58,550 +ورقة شبه نقدية تحول إلى سيولة إيش بيكون يضطر القيد + +740 +00:49:58,550 --> 00:50:07,750 +المحاسبية؟ فلكن معاه شوية قيد المحاسب كان قاتل يجب + +741 +00:50:07,750 --> 00:50:11,890 +على ال bank أن يقوم بدفع القيمة لصالح مين المستفيد + +742 +00:50:11,890 --> 00:50:18,150 +أصبح قيد المحاسب يكون عن طرفين من حساب إلى حساب من + +743 +00:50:18,150 --> 00:50:22,220 +الطرف الدائم من هذا القيد؟لأ طرف الدائم لهذا + +744 +00:50:22,220 --> 00:50:26,320 +القيد، مش أنا صاحب العمل بالدولة البنك، يا بنك سيء + +745 +00:50:26,320 --> 00:50:30,040 +الخطاب و الضمان لصالحي، أصبح .. لأ بقيت حنا طرف + +746 +00:50:30,040 --> 00:50:32,500 +الدائم مش طرف مدينة، الحساب تجار العميل، أصبح + +747 +00:50:32,500 --> 00:50:35,760 +الحسابة .. أه الحسابات تجار .. مش العميل، الحسابات + +748 +00:50:35,760 --> 00:50:41,900 +تجار مين؟ المستفيدمش هو المستفيد هو اللي مسك خطاب + +749 +00:50:41,900 --> 00:50:45,520 +الضمان هو اللي بيهدد في المقاول امشي صح ولا أسيله + +750 +00:50:45,520 --> 00:50:49,500 +أصبح أنا في لحظة معينة اختلفت أنا و المقاول حاول + +751 +00:50:49,500 --> 00:50:52,180 +يغش مرة ماسمعش مني بقول له هاي خطاب الضمان سيله + +752 +00:50:52,180 --> 00:50:54,600 +بقول لبنك سيل خطاب الضمان بروح لبنك بسيل خطاب + +753 +00:50:54,600 --> 00:50:57,440 +الضمان خطاب الضمان قيمته 100 ألف دنار هاي 100 ألف + +754 +00:50:57,440 --> 00:51:00,860 +دنار أصبح أسجل لصالح عميل 100 ألف دنار لصالح + +755 +00:51:00,860 --> 00:51:04,220 +المستفيد أصلافرضا المستفيد مانوش حساب في ال bank + +756 +00:51:04,220 --> 00:51:08,680 +ايش مقول .. اهو الخزينة مش كده ولا .. اهو الخزينة + +757 +00:51:08,680 --> 00:51:11,780 +.. هاي الطرف الدائن من القيد طب يوضطر الطرف + +758 +00:51:11,780 --> 00:51:16,360 +المديني من القيد من هو .. حساب جاري العميل .. واحد + +759 +00:51:16,360 --> 00:51:19,300 +.. واحد بس الطرف الدائن من القيد .. مديني من القيد + +760 +00:51:19,300 --> 00:51:24,580 +هو حساب جاري العميل طب حساب جاري العميل مش قبل كده + +761 +00:51:24,580 --> 00:51:27,020 +احنا أخدنا .. حجزنا منه مبلغ اسمه تأمينات نقطية + +762 +00:51:28,090 --> 00:51:32,010 +وحجزناها بالنسبة معينة بنرجع التأمينات النقدية + +763 +00:51:32,010 --> 00:51:35,690 +للحساب الجاري وننهي القضية هذه من خلاص انتهى خطاب + +764 +00:51:35,690 --> 00:51:39,070 +الضمان أصبح بدل مارجحها الحساب الجاري باخدها و + +765 +00:51:39,070 --> 00:51:43,050 +بسكرها تاني مش احنا كنا هنا حساب التأمينات النقدية + +766 +00:51:43,050 --> 00:51:46,390 +مش كان طار فدائن هنا ولا لا الآن الخطاب الضمان + +767 +00:51:46,390 --> 00:51:48,850 +التأمينات النقدية اللي صادرة بشأن الخطاب الضمان + +768 +00:51:48,850 --> 00:51:53,310 +هلغيها لأنه هصادر التأمينات هنا فباجي هنا بقول من + +769 +00:51:53,310 --> 00:52:00,200 +حسمين مذكورينحساب التأمينات النقدية بخليها مدينة + +770 +00:52:00,200 --> 00:52:16,860 +ومن حساب الحسابات الجارية من هو العميل هنا + +771 +00:52:16,860 --> 00:52:18,880 +قبل ما انا مذكور التأمينات النقدية او الحسابات + +772 +00:52:18,880 --> 00:52:23,720 +الجارية من العميل الحسابات + +773 +00:52:23,720 --> 00:52:27,450 +الجارية العميل هنامش هاخد كل المبلغ لأن تأمينات + +774 +00:52:27,450 --> 00:52:33,290 +النقدية 60 ألف حقوق هنا 60 ألف أصبح كام أخد من + +775 +00:52:33,290 --> 00:52:38,490 +حساب جار العميل 40 ألف وانتهي المقصة الآن ال bank + +776 +00:52:38,490 --> 00:52:45,970 +خصم من حساب جار العميل 40 ألف واضح طب افرض لما خصم + +777 +00:52:45,970 --> 00:52:50,310 +على حساب جار العميل وجد أن حساب جار العميل رصيده + +778 +00:52:50,310 --> 00:52:50,610 +سفر + +779 +00:52:56,750 --> 00:53:00,670 +الحساب الجاري العميل للرصيده سفر ايش حصل في الحساب + +780 +00:53:00,670 --> 00:53:05,350 +الجاري العميل هيتكشف مش كده ولا لا صار كانوا ساحب + +781 +00:53:05,350 --> 00:53:10,230 +عالم مكشوف طيب ايش هيعمل البنت في الحلها دى فاش و + +782 +00:53:10,230 --> 00:53:16,950 +ده مشكلة عويصة هترجع المشكلة وجذورها الأساسيةليش + +783 +00:53:16,950 --> 00:53:21,870 +العميل هذا أساساً أخدنا منه غطاء نقدي 60%؟ لو كنا + +784 +00:53:21,870 --> 00:53:25,370 +أخدنا 70، أديش خطورة البنك صارت الآن؟ 30، لو خدنا + +785 +00:53:25,370 --> 00:53:28,550 +90، أديش خطورة البنك؟ هنا حصل المشكلة دي، من أصحاب + +786 +00:53:28,550 --> 00:53:31,710 +القرار اللي خلّه غطاء النقدي 60%؟ هيجيبهم هجر، + +787 +00:53:31,710 --> 00:53:36,190 +حقهم معاه، حيث يكونوا متواطئين مع العميل، فالقرار + +788 +00:53:36,190 --> 00:53:40,470 +غطاء النقدي قرار خطيرلو حنجحت المسألة فش مشكلة لكن + +789 +00:53:40,470 --> 00:53:43,850 +في حالة الفشل زي كده هنا هصير الخطة وصير المشاكل + +790 +00:53:43,850 --> 00:53:47,530 +الموجودة فالغطاء النقدي هنا لا يعتمد على قرار فردي + +791 +00:53:47,530 --> 00:53:52,210 +انما يعتمد على قرار جماعي من قبل البنك لأ ننتقل + +792 +00:53:52,210 --> 00:53:55,530 +للخيار الأخير اللي هو الخيار إيش؟ اللي هو إلغاء + +793 +00:53:55,530 --> 00:53:58,510 +الكفالة طبعا لما تم تسيير الكفالة هنا إيش بيصير في + +794 +00:53:58,510 --> 00:54:02,730 +قيد نظامي؟ يلغى القيد نظامي يتم إلغاء قيد النظام + +795 +00:54:02,730 --> 00:54:08,070 +كيف يلغي القيد نظامي؟من حساب ال .. إلى حساب تعهدات + +796 +00:54:08,070 --> 00:54:11,530 +العميل بظبط نقلبه للقيد النظامي لأن عملية الغاء + +797 +00:54:11,530 --> 00:54:14,990 +الكفالة كل ما نلغي في الكفالة فقط هنعمل شغلتين + +798 +00:54:14,990 --> 00:54:19,870 +هنلغي القيد النظامي و هنلغي القيد الأساسي بس القيد + +799 +00:54:19,870 --> 00:54:22,830 +الأساسي ايش هنعمل في التأمينات النقدية؟ يعني عند + +800 +00:54:22,830 --> 00:54:27,650 +الغاء الكفالة عند .. الغاء الكفالة مين بيبني + +801 +00:54:27,650 --> 00:54:33,160 +القرار لغاء الكفالة؟من يحملها؟ المستفيد هو اللي + +802 +00:54:33,160 --> 00:54:35,460 +بيحمل كفالة بيقول انا خلاص كفالة انتهت بالنسبالي + +803 +00:54:35,460 --> 00:54:38,420 +لكن متى المستفيد يقول هل واحد مستفيد مع الكفالة + +804 +00:54:38,420 --> 00:54:41,480 +بلغيها؟ متى لغيها؟ إذا انتهت العلاقة بينه و بين + +805 +00:54:41,480 --> 00:54:44,140 +العميل و العميل كويس و مافيش مشاكل يقول خلاص خد + +806 +00:54:44,140 --> 00:54:47,320 +كفالتك و مع السلامة مش كده ولا لا؟ أصبحيش أنا اعمل + +807 +00:54:47,320 --> 00:54:53,680 +واحد يلغى القيد المظامي اتنين + +808 +00:54:55,520 --> 00:54:59,780 +إعادة التأمينات النقدية اللى حجزتوها أنت و لا صالح + +809 +00:54:59,780 --> 00:55:03,480 +العميل واضح؟ الغطاء النقدى كيف نعيد التأمينات + +810 +00:55:03,480 --> 00:55:12,480 +النقدية؟ هنقول من حساب تأمينات نقدية خليها إلى + +811 +00:55:12,480 --> 00:55:20,700 +حساب الحسابات الجارية من هو العميل واضح؟ واضح ولا + +812 +00:55:20,700 --> 00:55:31,660 +عيد تانى؟هذه الاحتمالات القائمة فتحونا الان فتحونا + +813 +00:55:31,660 --> 00:55:42,080 +الان بس صفحة 190 فتحونا صفحة 190 افتح + +814 +00:55:42,080 --> 00:55:42,840 +صفحة 190 + +815 +00:55:52,220 --> 00:55:59,100 +مش هاقتلف على الواحد سؤال رقم تماناش بقول في مالي + +816 +00:55:59,100 --> 00:56:01,520 +بعض العمليات اللي توقعت في قسم الكافلات في بنك + +817 +00:56:01,520 --> 00:56:05,080 +الإسكان صفحه + +818 +00:56:05,080 --> 00:56:13,660 +190 أخر سطر في صفحه 190 النقطة + +819 +00:56:13,660 --> 00:56:18,440 +الأولىوصدرت كفالة مصرفية لصالح مزارة الاسكان بناء + +820 +00:56:18,440 --> 00:56:22,800 +طلب العميل حاتم بقيمة عشرين ألف صالحة لمدة ست شهور + +821 +00:56:22,800 --> 00:56:26,640 +عمولها واحد فانية و تأمين نقدي خمسة وعشرين سهل .. + +822 +00:56:26,640 --> 00:56:30,360 +الآن بنعمل قيد .. قيد الكفالة قيدين .. هو قيد + +823 +00:56:30,360 --> 00:56:36,240 +نظامي وقيد خاص بالتمانات النقدية مش كده ولا لا؟ + +824 +00:56:36,240 --> 00:56:41,360 +عشان العلمات الأمطازة ال fresh عندكم تكون حقها + +825 +00:56:42,940 --> 00:56:46,820 +هنقول قيد كالقاتى هنعمل قيد نظامى بقيمة الكفالة + +826 +00:56:46,820 --> 00:56:56,700 +بالكامل من حساب تعهدات العملاء مقابل + +827 +00:56:56,700 --> 00:57:03,340 +كفالات الى حساب تعهدات ال bank مقابل كفالات درس + +828 +00:57:03,340 --> 00:57:07,440 +سهل جدا هذا + +829 +00:57:07,440 --> 00:57:09,980 +قيد نظامى بقيمة الكفالة الصادرة + +830 +00:57:14,020 --> 00:57:20,880 +هنستوفي التأمين النقدي من حساب تجاري العميل من + +831 +00:57:20,880 --> 00:57:27,420 +حساب + +832 +00:57:27,420 --> 00:57:28,500 +الحسابات التجارية + +833 +00:57:38,060 --> 00:57:44,280 +من حساب الحسابات التجارية إلى + +834 +00:57:44,280 --> 00:57:48,120 +مذكورين + +835 +00:57:48,120 --> 00:57:52,420 +حساب التعملات النقدية هنقول مائة ألف عشرين ألف + +836 +00:57:52,420 --> 00:58:01,920 +مضروبة في كام في خمسة وعشرين في المية تطلع + +837 +00:58:01,920 --> 00:58:02,460 +خمس ألف + +838 +00:58:06,690 --> 00:58:11,530 +والعمولة بتطلع مية دنار كيف حسبنا العمولة عشرين + +839 +00:58:11,530 --> 00:58:14,670 +ألف ضرب واحد عالمية ضرب ستة على اتناشر بتطلع مية + +840 +00:58:14,670 --> 00:58:19,010 +دنار مية + +841 +00:58:19,010 --> 00:58:25,830 +دنار هتكون خمس تلاف ومية انتظر + +842 +00:58:25,830 --> 00:58:32,530 +فضل اكتب اسمك وراك طلبت مزارة الإسكان تجديد + +843 +00:58:32,530 --> 00:58:35,250 +الكفالة الموجودة .. مزارة الإسكان هي الصادر الصالح + +844 +00:58:35,250 --> 00:58:35,730 +الكفالة + +845 +00:58:41,180 --> 00:58:48,260 +ماشى هنقول فى الحلقة دى من حساب الحسابات الجارية + +846 +00:58:48,260 --> 00:58:54,060 +الى حساب العمولة من + +847 +00:58:54,060 --> 00:59:02,640 +حساب الحسابات الجارية الى حساب العمولة اه + +848 +00:59:02,640 --> 00:59:05,320 +اللى عشرين الف + +849 +00:59:11,390 --> 00:59:13,310 +من أعلى تطلع من الطلبات اللي رفع دي دقل شوية؟ + +850 +00:59:13,310 --> 00:59:16,550 +فضلوا ناخد نقطة تالتة من السؤال و نكتفي بهذا القدر + +851 +00:59:16,550 --> 00:59:20,190 +ان شاء الله بس نحن نحن نحن نحن نحن نحن نحن نحن نحن + +852 +00:59:20,190 --> 00:59:20,530 +نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن + +853 +00:59:20,530 --> 00:59:21,310 +نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن + +854 +00:59:21,310 --> 00:59:21,550 +نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن نحن + +855 +00:59:21,550 --> 00:59:26,750 +نحن نحن نحن نحن نحن + +856 +00:59:26,750 --> 00:59:40,210 +نحن نحن نحن نحن نح + +857 +00:59:45,920 --> 00:59:49,840 +خلّيني أشوف النقطة رقم 3 بشوية فنيات بسيطة، بأن + +858 +00:59:49,840 --> 00:59:54,500 +خلال استريان الكفالة طلبت وزارة اسكان دفع ما قيمته + +859 +00:59:54,500 --> 00:59:58,060 +5000 دينار من قيمة الكفالة، الكفالة قيمتها كم هي؟ + +860 +00:59:58,060 --> 01:00:02,000 +20، ووزارة اسكان قالت بديش تسيلها كلها، تسيل جزء + +861 +01:00:02,000 --> 01:00:07,620 +منها بس، 5000هل بالكوا هنا لما قلنا بنلغي الكفالة + +862 +01:00:07,620 --> 01:00:09,620 +او نسيي الكفالة ايش كنا ناخد التأمينات النقدية + +863 +01:00:09,620 --> 01:00:12,820 +نرجحها كلها تاني؟ هنا هنرجعي التأمينات النقدية + +864 +01:00:12,820 --> 01:00:18,540 +بنفس النسبة اللتي حجزت بيها اديش التأمينات النقدية + +865 +01:00:18,540 --> 01:00:22,840 +كانت؟ كانت عبارة عن 25% من قيمة كام؟ من قيمة + +866 +01:00:22,840 --> 01:00:27,120 +العشرين ألف هنا الخمس ألف .. كام ال 25% من قيمة + +867 +01:00:27,120 --> 01:00:27,920 +الخمس ألف؟ + +868 +01:00:36,530 --> 01:00:48,230 +خلّيني أعمل قيدمة و أشرحها لكم إن شاء الله صح + +869 +01:00:48,230 --> 01:00:52,710 +.. بعد قليل .. إن الحساب يتجارى 5000 طلعيني + +870 +01:00:52,710 --> 01:00:57,250 +التامانات النقدية 5000 + +871 +01:00:57,250 --> 01:01:03,150 +ضرب 25% و أحنا نقولكوا ليش الآن ضرب 25% .. 1250 + +872 +01:01:04,070 --> 01:01:06,850 +التايمينة ألف متين و خمسين تلت تلاف و سبعة و مية و + +873 +01:01:06,850 --> 01:01:16,650 +خمسين اضغط ايه تسمى الكام؟ اضغط فيه قيد ماعملتهوش + +874 +01:01:16,650 --> 01:01:21,310 +عارف ايش هو؟ الغاء القيد النظامي بقيمة كام؟ الخمس + +875 +01:01:21,310 --> 01:01:27,750 +تلاف ممتاز فاهميني اني كويس معاهم نلغي القيد + +876 +01:01:27,750 --> 01:01:29,110 +النظامي بقيمة الخمس تلاف + +877 +01:02:02,760 --> 01:02:07,840 +هنا تعادلت لعملاء خمس + +878 +01:02:07,840 --> 01:02:16,200 +تلاف انا + +879 +01:02:16,200 --> 01:02:19,780 +بتشعركوا كيف تم حل هذه النقطة الفنية في الموضوع + +880 +01:02:19,780 --> 01:02:24,400 +الان + +881 +01:02:24,400 --> 01:02:30,620 +الشخص المستفيد من الكفالة هي وزارة الاسكان قيمة + +882 +01:02:30,620 --> 01:02:35,150 +الكفالة عشرين ألفمزارة الاسكان ما طلبت تسيل كفالة + +883 +01:02:35,150 --> 01:02:38,630 +بالكامل قالت يا بنك سيل رجع خمس تلاف فاس من + +884 +01:02:38,630 --> 01:02:40,810 +الكفالة يعني الكفالة بدأت بتكون عشرين هسيل كام + +885 +01:02:40,810 --> 01:02:45,310 +الآن؟ هدكوا معايا يعني مزارة الاسكان هي معاه + +886 +01:02:45,310 --> 01:02:49,870 +الكفالة قالت يا بنك خد الكفالة تبعك ادفع خمس تلاف + +887 +01:02:49,870 --> 01:02:53,190 +دينار و اعملي كفالة جديدة أصبح مش .. ممكن العشرين + +888 +01:02:53,190 --> 01:02:55,310 +يسطب عليها ويقعدوا ياخدوا ع مستعش، مظبطش، لازم + +889 +01:02:55,310 --> 01:02:59,030 +تطلع ورقة جديدة فالبنك الاسكان الآن هيطلع كفالة + +890 +01:02:59,030 --> 01:03:03,930 +جديدة بقيمة كام؟ 15أحنا كبنك أمام هذه المعطيات + +891 +01:03:03,930 --> 01:03:09,450 +هنعمل ايه؟ هنقول كالاتي أول قيد هنقول هاي حساب + +892 +01:03:09,450 --> 01:03:14,470 +جاري مستفيد خمس تلاف يعني احنا كبنك سجلنا مبلغ خمس + +893 +01:03:14,470 --> 01:03:20,350 +تلاف لحساب من وزارة الإسكان هنا وزارة الإسكان لو + +894 +01:03:20,350 --> 01:03:22,430 +وزارة الإسكان مالهاش حساب في البنك هنقول الحساب + +895 +01:03:22,430 --> 01:03:29,290 +إيش الخزين طيب مفروض أخصم القيمة بالكامل على + +896 +01:03:29,290 --> 01:03:34,720 +الحساب الجاري للعميلهل العميل هيحتج؟ لك لأ ما + +897 +01:03:34,720 --> 01:03:38,160 +تاخدش القيمة بالكام من حسابك الجارى، يعني المفروض + +898 +01:03:38,160 --> 01:03:40,320 +أقسم خمس تلات من حسابك الجارى، لو لأ مايحتج، ممكن + +899 +01:03:40,320 --> 01:03:43,660 +احتجوش صحيح، هيقوللي ايه؟ هيقوللي ما انت واخد + +900 +01:03:43,660 --> 01:03:47,680 +أساسا غطاء نقدي على كام قيمة خطاب الضمان، خطاب + +901 +01:03:47,680 --> 01:03:52,060 +الضمان لأنه صار خمستاشر، أصبح رجع جزء من التأمينات + +902 +01:03:52,060 --> 01:03:55,340 +النقدية، خد جزء منه، والباقي أقسم من حسابك الجارى + +903 +01:03:56,290 --> 01:03:58,450 +يعطر أيش الجزء اللى أخده من قيمة التأمينات + +904 +01:03:58,450 --> 01:04:01,990 +النقدية؟ هنقول المبلغ المرتجع كيمته كم أساساً؟ + +905 +01:04:01,990 --> 01:04:06,690 +5000 أساساً لما أخدنا منكوا تأمينات نقدية أداش + +906 +01:04:06,690 --> 01:04:13,310 +كانت النسبة 25% 25% ضرب 5000 تساوي الجواب كم؟ 1250 + +907 +01:04:13,310 --> 01:04:18,890 +أصبح مرجع جزء من التأمينات النقدية 1250 هنقول رصيد + +908 +01:04:18,890 --> 01:04:21,430 +التأمينات النقدية أداش كان دائم في الأول هنا بص + +909 +01:04:21,430 --> 01:04:26,430 +معاه هنا أداش تأمينات نقدية؟دينه 5000 خلّيتها + +910 +01:04:26,430 --> 01:04:32,030 +مدينة بـ 1250 قدش رصيد التأمنات النقدية؟ رصيد + +911 +01:04:32,030 --> 01:04:36,450 +التأمنات رصيد يعني لكي نفهم السؤال رصيد حساب + +912 +01:04:36,450 --> 01:04:46,690 +التأمنات النقدية الان 5000-1250 يسوى 3750 + +913 +01:04:49,360 --> 01:04:57,000 +يطرد 3750 هل هي فعلا تقابل نفس النسبة للرصيد خطاب + +914 +01:04:57,000 --> 01:05:01,060 +الضمان الجديد و لا لأ قداش خطاب الضمان الجديد 15 + +915 +01:05:01,060 --> 01:05:07,820 +يعني هذا تعادل 15 15000 طيب اضرب 15000 ضارب 25% + +916 +01:05:07,820 --> 01:05:13,080 +هتلاقي تساوي 3750 لما نشتغل على نفس النسبة هلاقي + +917 +01:05:13,080 --> 01:05:16,540 +في توازن ما بين قيمة خطاب الضمان و بين تأمينه + +918 +01:05:16,540 --> 01:05:20,350 +النقديزاد خطاب الضمان بزيادة التأمين النقدى، انخفض + +919 +01:05:20,350 --> 01:05:23,430 +خطاب الضمان بنخفض التأمين النقدى، بنفس النسبة، + +920 +01:05:23,430 --> 01:05:27,870 +هلقى فيه توازن ما بين الطرفين الأقل ماقلنا 1052 + +921 +01:05:27,870 --> 01:05:31,510 +تأمينات نقدية، قداشر المبلغ المتبقي متم حسابي؟ + +922 +01:05:31,510 --> 01:05:32,730 +3750 + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/2agKAABsAgo_raw.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/2agKAABsAgo_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..446866f4e438b9840dc9791b10a98b739199bcca --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/2agKAABsAgo_raw.srt @@ -0,0 +1,1801 @@ +1 +00:00:27,300 --> 00:00:28,700 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +2 +00:00:29,210 --> 00:00:32,150 +يعني مش شرط ناخد تغيير اليوم، مش هنجي نكب المنهج + +3 +00:00:32,150 --> 00:00:36,490 +مرة واحدة عليك و يروح يعني. وصلت أشياء. ‏- بس من + +4 +00:00:36,490 --> 00:00:40,030 +كل الأحوال كنا ماناقن اثنين مع بعض يعني. ‏- لأ، + +5 +00:00:40,030 --> 00:00:44,470 +كنا هناخد التغيير لأنه مش كتير، و جزء من القيادة، + +6 +00:00:44,470 --> 00:00:47,170 +مابداش نخلص القيادة احنا اليوم، أربع، عساس أنه + +7 +00:00:47,170 --> 00:00:50,230 +التغيير جابت. فده عشان القيادة سبجت، بنشوف شو يصير + +8 +00:00:50,230 --> 00:00:54,330 +معانا يعني، مش غيروش بالكم. يعني احنا مش غيرنا + +9 +00:00:54,330 --> 00:00:58,840 +كتير على فكرة في المادة، هنودعكوا عما قريب.القائد + +10 +00:00:58,840 --> 00:01:03,200 +الناجح يتصرف حسب الموقف، لا يعني قائد ناجح إنسان + +11 +00:01:03,200 --> 00:01:07,140 +يخلّي المراوسين على مزاجهم، ولا يعني يبوظوا الشغل، + +12 +00:01:07,140 --> 00:01:09,560 +ولا يعني إيش ما أحنا عايزين نعمل فوضى، لأ القائد + +13 +00:01:09,560 --> 00:01:13,840 +بيحسم الموقف، بس بيكون موضوع عشان أحنا بنحبه، بدفع + +14 +00:01:13,840 --> 00:01:16,940 +حقوق الموظفين عشان أحنا بحبوه و بحترموه، مش متهيز، + +15 +00:01:16,940 --> 00:01:20,420 +واضح حد هو القائد الناجح، الموقف بده حسم هو بيحسم، + +16 +00:01:20,420 --> 00:01:24,180 +الموقف بده مشاورة بيشاور.عشان هيك زميلتي كانت + +17 +00:01:24,180 --> 00:01:28,280 +بتتجه في نمط القيادة مافيش قائد ناجح بنمط واحد، + +18 +00:01:28,280 --> 00:01:33,080 +مافيش، مافيش، وأفضل نموذج للقيادة النبي محمد ﷺ، + +19 +00:01:33,080 --> 00:01:39,500 +نرجع للشرح، تفضليالقيادة أو النوع الأخر من الأنماط + +20 +00:01:39,500 --> 00:01:43,640 +هي القيادة الشخصية طبعا أبرغتها أنه بساطة الفعالية + +21 +00:01:43,640 --> 00:01:49,180 +لتصال مباشر بين القائد والمرؤوس يكون توجيه من + +22 +00:01:49,180 --> 00:01:54,840 +القائد نفسه أو شخصيا للمرؤوسين القيادة اللي بعد + +23 +00:01:54,840 --> 00:02:01,320 +هيك في حد حابب يضيف على القيادة الشخصية عشان أهم + +24 +00:02:01,320 --> 00:02:05,100 +صفاتها لحظة يا عدى البوابة بضبط بضل يروح ليش مش + +25 +00:02:05,100 --> 00:02:11,080 +عارفة؟أنا حاسة إنه تحرير يعني بتشرح بالنظريات حاسة + +26 +00:02:11,080 --> 00:02:14,120 +إنه فيه مكرر يعني بينه وبينها صراحة. ‏- لا تخفيش + +27 +00:02:14,120 --> 00:02:19,080 +إن شاء الله مش حاسية في تكلم. ‏- أساسيكي. ‏- لا + +28 +00:02:19,080 --> 00:02:26,480 +تخافي أولا. ‏- لقياد الأوتقراطية. ‏- لحظة، لحظة، + +29 +00:02:26,480 --> 00:02:29,040 +بتعقب على الشخصية، بس مش راضي البوابون يطلع مع + +30 +00:02:29,040 --> 00:02:33,560 +المغلبني، وين راح أصلا؟ لما أنا شايفها، هاي ال + +31 +00:02:33,560 --> 00:02:33,800 +files. + +32 +00:02:37,780 --> 00:02:42,920 +طب هي الـ «Advanced»؟ + +33 +00:02:42,920 --> 00:02:46,560 +معاكوا + +34 +00:02:46,560 --> 00:02:50,400 +الـ «Slide» أه؟ + +35 +00:02:50,400 --> 00:02:56,180 +طب لحظة لأ، ما زالت السفحة يا دكتور إذا إنت رافعة + +36 +00:02:56,180 --> 00:02:59,200 +عن السفحة موجود عندى سطح المكتب بس المشكلة عشان + +37 +00:02:59,200 --> 00:03:06,140 +فتحة ملف الصورة تبع القادة أوك لحظة بس + +38 +00:03:09,810 --> 00:03:15,890 +القائد الدكتوري والقائد اللي يستخدم + +39 +00:03:15,890 --> 00:03:20,130 +قرار الفرد الواحد الموقف بيجبره على هيء كموقف + +40 +00:03:20,130 --> 00:03:26,470 +الوضع في حاسم في المؤسسة ماشي، الوضع صعب، فهو + +41 +00:03:26,470 --> 00:03:29,890 +بالطر في هذه المواقف وفي هذه اللحظات لحسم + +42 +00:03:29,890 --> 00:03:35,790 +القرارات، وبعدين، okay؟ + +43 +00:03:35,790 --> 00:03:37,870 +لحظة، هي صدّمت + +44 +00:03:54,100 --> 00:04:05,000 +هدا الديك تبع الجيران هايظهر + +45 +00:04:05,000 --> 00:04:12,700 +الآن الشرحظهر ولا لسه؟ زهر، زهرت آه، تخيل ووظفتي + +46 +00:04:12,700 --> 00:04:19,780 +وخلتينا؟ هاني، هاني أجيب أنتي مااخدت مساقات قبلك + +47 +00:04:19,780 --> 00:04:23,940 +معايا لأنه شخصيا بالنسبة ليه مش غريب يعني لأ، لأ، + +48 +00:04:23,940 --> 00:04:27,700 +لسه هاد دراست سيبقى هيلي سبع سنين يعني الخمس، + +49 +00:04:27,700 --> 00:04:32,100 +الهندسة هيلي سبع سنين مخلصة فهد أول سنة لقيلي، أول + +50 +00:04:32,100 --> 00:04:38,590 +فصل ممكن أكون تجيبك الجامعة، من خلوجة«إسلامية»، + +51 +00:04:38,590 --> 00:04:47,590 +2013 «أيام الشباب»؟ «أيام الشباب»؟ «أيام الشباب» + +52 +00:04:47,590 --> 00:04:51,050 +يعني، انت ماشي، لأ لسه شباب، بمزح القيادة الشخصية + +53 +00:04:51,050 --> 00:04:55,730 +إنسان بسيط، إنسان بتتصرف مع الملؤوسين، بحفلزهم، هو + +54 +00:04:55,730 --> 00:05:00,750 +وياهم، صحاب بيكونوا القيادة الأولى قواتية، تفضلي + +55 +00:05:02,850 --> 00:05:07,550 +الـ «Autocracy» معناه سلطة رسمية، قوانين، أنظمة + +56 +00:05:07,550 --> 00:05:11,690 +متتبعة، التفرط بصناعة قرار ووضع السياسات للخطط، + +57 +00:05:11,690 --> 00:05:16,830 +دون مشاركة المرؤوسين، الحزم الشديد وتحديده الدقيق + +58 +00:05:16,830 --> 00:05:22,270 +للواجبات والسلطات الممنوحة لكل فرد في المنظمة، كيف + +59 +00:05:22,270 --> 00:05:23,910 +تعقب عليها؟ + +60 +00:05:53,660 --> 00:05:55,060 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +61 +00:05:56,460 --> 00:06:00,160 +يجب زيادة الأرباح، يجب زيادة الأرباح، لكن لو + +62 +00:06:00,160 --> 00:06:03,100 +تقولتي إيش رايكوا لحاله بتاخد القرار، بتكون مشاركة + +63 +00:06:03,100 --> 00:06:06,740 +سورية، في مشاركة لكن سورية، سي مثلا أبقى بنته خطبة + +64 +00:06:06,740 --> 00:06:10,000 +و أقعد أتكلم للناس و أفجوا، إيش رايك يا أبا؟ طب ما + +65 +00:06:10,000 --> 00:06:14,220 +أنت و أفجت، لو قالت لأ، أقولها نعم، أنا هتتكلم + +66 +00:06:14,220 --> 00:06:18,940 +للرجال و برجعش في كلمتي، + +67 +00:06:18,940 --> 00:06:22,780 +إذا كانت إيش رايك، سوري، إشي سوري، يلا على + +68 +00:06:22,780 --> 00:06:26,140 +المحكمة،خلّصنا، لكن بما كنتوا إيه إش رأيك؟ + +69 +00:06:26,140 --> 00:06:30,080 +الموافقة موافقة، رافضة رافض، واضح هذا الفرق بينهم. + +70 +00:06:31,000 --> 00:06:34,500 +القتاطورية كتب الكتاب وخلص، الحمد لله إن القانون + +71 +00:06:34,500 --> 00:06:39,540 +بلزم وجود الفتاة، القتاطورية ما حدش بدري عنه، + +72 +00:06:39,540 --> 00:06:42,820 +بتتخذ القرار، السيط، اللي هو الديقراطية بيكونوا + +73 +00:06:42,820 --> 00:06:46,080 +موافقة وبيقولها إيش رأيك يا أبا، طب ما أنت موافقة، + +74 +00:06:46,080 --> 00:06:50,240 +لإيش رأيها يعني؟ يعني إنه حكى يعني رأيها، زي هيك، + +75 +00:06:50,240 --> 00:06:53,580 +إنه سألها، أنا سألت، هو بيكون طبخ الطبخة لحالي، + +76 +00:06:53,960 --> 00:06:59,060 +الديمقراطية لأ مشاركة + +77 +00:06:59,060 --> 00:07:03,160 +فعلية يعني الـ «كوش موت» تاخد القرار الجامعي يسمعه + +78 +00:07:03,160 --> 00:07:08,020 +وبعدين يتاخد القرار تفضلي كامليه القيادة + +79 +00:07:08,020 --> 00:07:11,460 +الديمقراطية مشارك عاملين في عملية صنع القرار + +80 +00:07:11,460 --> 00:07:15,180 +التخطيط ووضع السياسات أيضًا موافقة الجماعة قرار + +81 +00:07:15,180 --> 00:07:19,580 +يضع الأعالي والتوصيات يؤمن بقدرات المرسلين + +82 +00:07:36,530 --> 00:07:37,930 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +83 +00:07:44,380 --> 00:07:48,440 +القياد الأبوين هي علاقة بين القائد والأفراد، + +84 +00:07:48,440 --> 00:07:52,780 +اهتمام ملقت براحته ورفاهية الأفراد التابعين، صعوب + +85 +00:07:52,780 --> 00:07:56,140 +التنمية واستقلال الجماعة وعاملهم على أنفسهم، أن + +86 +00:07:56,140 --> 00:08:01,180 +تبعين القائد fact-like أبوهم بالضبط. بيكون شوية + +87 +00:08:01,180 --> 00:08:05,760 +فيه فرق في السم بينه وبينهم، مثلًا مثلًا بيشاوروا + +88 +00:08:05,760 --> 00:08:09,120 +بكل شيء؟ هم حكوا في أمورهم الخاصة يا قبلة، + +89 +00:08:09,120 --> 00:08:15,050 +بيشاوروابندق بالظبط، بس ماينفعش يكونوا بينه تالتة + +90 +00:08:15,050 --> 00:08:17,930 +اربع سنين يقولوا انت في مجامي الوالد، لأ يا شيخة، + +91 +00:08:17,930 --> 00:08:21,870 +بظبط، يكونوا ماما تقدم في السن بحكم الخبرة، + +92 +00:08:21,870 --> 00:08:28,290 +التجارب، ممكن يشاوروا، القائد الأب، ليهشي الأب؟ + +93 +00:08:33,100 --> 00:08:40,060 +في القيادة 6 قيادة رسمية تتكون داخل مجموعات نظيم + +94 +00:08:40,060 --> 00:08:44,240 +إجتماعي غير الرسمي informal دون أن تتبت لوظيفة + +95 +00:08:44,240 --> 00:08:48,100 +الهيئة التنظيمية بتنشأ أيضًا نتيجة لصفات معينة + +96 +00:08:48,100 --> 00:08:52,540 +يبتصف بيها القائد عن غيره من الأفراد القيادة غير + +97 +00:08:52,540 --> 00:08:59,200 +رسمية الآن تحرير إلها شلة نسمة وولاء ونجوان شلتها + +98 +00:08:59,200 --> 00:09:05,250 +بتقولهم يلّا دوح نطلع نطلعماشي، لما يكونوا قاعدين + +99 +00:09:05,250 --> 00:09:08,010 +في المعاملة، هي اللي بتشارر للجارسون وبتجيبه، + +100 +00:09:08,010 --> 00:09:11,290 +وبيقولوا بدنا كذا كذا، بيحكوله احنا بدنا كذا كذا، + +101 +00:09:11,290 --> 00:09:14,550 +هذا القائد ده يعني زي مشروع الشلة، إذا كنتوا ثلاثة + +102 +00:09:14,550 --> 00:09:18,770 +فأعملوا واحدة، سافرتوا ستة، كنتوا أربعة، فبيكون + +103 +00:09:18,770 --> 00:09:20,770 +واحد، هو اللي بيروح بيودّي الجوازات، هو اللي بيوقف + +104 +00:09:20,770 --> 00:09:23,950 +السيارة، هذا المقصود فيها، لا حد جالها تعالي يصير + +105 +00:09:23,950 --> 00:09:27,230 +قائد، ولا هي بتحس إنها قائد، بس هي اللي بتتكلم هي + +106 +00:09:27,230 --> 00:09:31,650 +اللي بتروح يتعامل زيك يعني.بشكل عفو يتكوّن عندها + +107 +00:09:31,650 --> 00:09:36,470 +القيادة ‏- بالطبع، أهو، ممتازة ‏- تمام، هنا أنا + +108 +00:09:36,470 --> 00:09:40,110 +ذكرت المصادر اللي استوحت منهم ‏- الـ Presentation + +109 +00:09:40,110 --> 00:09:45,250 +تبعي ‏- ماشي ‏- The Arctic Literary Book ‏- ماشي ‏ + +110 +00:09:45,250 --> 00:09:49,070 +- شكرا تحضير على هذا الشرح الشيق، برك الله فيك ‏- + +111 +00:09:49,070 --> 00:09:52,510 +بالفعل ‏- القيادة غير رسمية حصلت معايا مرة كنا + +112 +00:09:52,510 --> 00:09:55,550 +احنا كنت انا صاحباتي في تركيا السياحية عقبالعنكو + +113 +00:09:56,680 --> 00:10:00,100 +ففي 2013، رأينا صحيح، رأينا صحيح وحكوا بننجفل + +114 +00:10:00,100 --> 00:10:02,740 +المعبر، فاللي برا يتفضل يرجع، كلمت السفارة المصرية + +115 +00:10:02,740 --> 00:10:07,500 +لوله أتعالى، كلمتها أنا من القاهرة، فقولتلى صحباتى + +116 +00:10:07,500 --> 00:10:10,780 +يلّا تعالوا، لم تكن قاعده ولا يحزنه، لأن لما وصلنا + +117 +00:10:10,780 --> 00:10:13,860 +المطار، قالولنا ممنوع تعود دخله، ممنوع الجوازات + +118 +00:10:13,860 --> 00:10:18,060 +الفلسطينية تعبر، طبعا لأن صحباتى ركبهم عفريت، + +119 +00:10:18,060 --> 00:10:21,340 +حكيتلهم أنا أول حاجة هي بلدهم، حرين هم يدخلوننا، + +120 +00:10:21,340 --> 00:10:24,100 +على فكرة أنا أخواني مصريين، هم حرين يدخلون + +121 +00:10:27,910 --> 00:10:31,510 +ماشي، كنتوا يبقى أنا هتصرف. الحين، قولنا إحنا + +122 +00:10:31,510 --> 00:10:33,990 +فيزنا كانت تبع التركيا مخالصة، مابنبقاش نرجع + +123 +00:10:33,990 --> 00:10:37,950 +لتركيا، الفيزة مخالصة. المكان الوحيد اللي نوجعه + +124 +00:10:37,950 --> 00:10:41,430 +نرجع له ماليزيا. و طبعا بقعد نحجز و بدنا فلوس + +125 +00:10:41,430 --> 00:10:45,510 +كمان، بعزاجنا الفلوس في السياحة. كنتوا يبقى انا + +126 +00:10:45,510 --> 00:10:51,190 +هتصرف، شوفوا كيف الموقف. فجُت للنوظف الصغير هذا، + +127 +00:10:51,190 --> 00:10:55,130 +اللي مساكني الجواز هيك، والله يوم هماسكه، عارف + +128 +00:10:55,130 --> 00:10:59,830 +يعني هو مساكنه إيش جرفان،ماشي، قلتله ممكن عايز + +129 +00:10:59,830 --> 00:11:03,770 +أكلم واحد مسئولي أنا بتكلم مصر كويس، قاللي حاضر، + +130 +00:11:03,770 --> 00:11:07,090 +حرام، يعني جابلنا مسئول إجانع عقيد، نجوم هنا و هنا + +131 +00:11:07,090 --> 00:11:09,710 +و ما شاء الله، يعني شخصية باسم الله ما شاء الله، + +132 +00:11:09,710 --> 00:11:12,610 +قلتله صاحبات ماحدش يتكلم، خليكوا سفينة أنا بدأ + +133 +00:11:12,610 --> 00:11:16,070 +أتكلم، أنتوا هتحبسونا مش هتراحلونا، مش هتراحلونا + +134 +00:11:16,070 --> 00:11:18,670 +تركيا، احنا هنحبس من وراكم، مابصحش تكون معصبة في + +135 +00:11:18,670 --> 00:11:22,410 +بلاد الناس، اتكلمت معاه يا باشا و حضرتك و قلتلهم + +136 +00:11:22,410 --> 00:11:24,310 +إنه أنا فعلا كلمت السفارة المصرية و إنه + +137 +00:11:27,060 --> 00:11:31,020 +في أستنبول والله يومها حرم هو هيك طبعاً هم هدول + +138 +00:11:31,020 --> 00:11:34,800 +اللي بيشتغلوا في المجال العسكري بيجيدوا وبيتعلموا + +139 +00:11:34,800 --> 00:11:39,900 +مهارة دراسة الشخصيات ولغة الجسد يعني هو لما كان + +140 +00:11:39,900 --> 00:11:42,880 +بيطلع فينا ماكانش بيطلع معجب لمراخزة كان بيطلع + +141 +00:11:42,880 --> 00:11:46,660 +بدرس شخصياتنا وكنت أنا اللي واقفة في الجدام أكثر + +142 +00:11:46,660 --> 00:11:50,060 +واحدة اللي درس أنا والله بمنتهى الأدب والاحترام + +143 +00:11:50,060 --> 00:11:53,060 +يومها عقيد بحكيلك عني حاجة كبيرة في جيش المصري + +144 +00:11:53,060 --> 00:11:57,480 +حكالي منتهى الأدب اتفضلي يا مداميبس، يا سلام، أنا + +145 +00:11:57,480 --> 00:12:00,160 +كنت أسعد، طبعا شكرت وشكرا يا باشا، وربنا يخليكننا + +146 +00:12:00,160 --> 00:12:04,160 +الكلام، ماشي، وفعلا، دلوقتي ملي هم يبني وختملنا + +147 +00:12:04,160 --> 00:12:06,740 +ودخلنا، يمكن نكون أحنا الواحدين الفلسطينيين اللي + +148 +00:12:06,740 --> 00:12:11,200 +دخلنا يوم، وطيران على المعبر، النمط نفسه والأسلوب + +149 +00:12:11,200 --> 00:12:16,100 +نفسه بساعدني في تجاوز إيش؟ الموقف، طب الصورة ركبنا + +150 +00:12:16,100 --> 00:12:19,900 +عفريت وإحنا هندخل غصب عنك، مظبوطش، أنا كنت راملتوا + +151 +00:12:19,900 --> 00:12:22,740 +إيه؟ يعني كانوا ما، يعني خلصنا الموقف، وختمولنا + +152 +00:12:22,740 --> 00:12:28,470 +الجوازات، الحمد لله، ودوصحباتي مش عاجبهم، خدوهم + +153 +00:12:28,470 --> 00:12:31,850 +بصوتهم عالي وأنا فرحانة إنه أنا دخلت أنا مش حاجة + +154 +00:12:31,850 --> 00:12:34,350 +أروح ماليزا لأنه الفلوس اللي معايا دو بتوصلني + +155 +00:12:34,350 --> 00:12:38,670 +المعبر، يعني الموقف صعب، فبده إيش؟ بده تأني في + +156 +00:12:38,670 --> 00:12:42,150 +التصرف، هذي اسم هي قيادة غير رسمية، إحنا مجموعة + +157 +00:12:42,150 --> 00:12:44,990 +بنات، كنا بنتفسس وروحنا، لا في قادة، كنا قيادة + +158 +00:12:44,990 --> 00:12:49,050 +تعالى مع Africa، ماشي، بس الموقف بده واحد يظهر + +159 +00:12:49,050 --> 00:12:52,610 +ويحل قلنا، وإحنا وراه، واضحش معنى Environmental + +160 +00:12:52,610 --> 00:12:56,340 +Leadership، اللي هي القيادة غير الرسمية،«أبن أولى + +161 +00:12:56,340 --> 00:13:02,160 +يا أنس يا أستاذة بيشكوني من زوجة نسمع؟» «أه» جزّوا + +162 +00:13:02,160 --> 00:13:06,320 +عنك البنتان «ذكرتيني + +163 +00:13:06,320 --> 00:13:09,360 +موقف لما بيجوا عنا بنات سوريات ويدرسوا في الجامعة + +164 +00:13:09,360 --> 00:13:12,080 +بيحكولنا يا أنسات، بقولهم بينفعش نقولنا أنحنا يا + +165 +00:13:12,080 --> 00:13:16,940 +أنسات، طقافتنا بتختلف، احكي يا Miss أو يا دكتورة + +166 +00:13:16,940 --> 00:13:20,860 +أو يا أستاذ، أنسات ماتحكوهاش لحدها» «خاصة أحب اللي + +167 +00:13:20,860 --> 00:13:26,800 +هو الرزاق»إيش عندك، مش مهندسة نسمة، مهندسة + +168 +00:13:26,800 --> 00:13:30,160 +معمارية، بتشتغل في «نيو سيف»؟ إيش الـ… –مهندسة + +169 +00:13:30,160 --> 00:13:36,060 +مدنية، مدنية، مش معمارية، حصمة وبطون وأشياء، بس + +170 +00:13:36,060 --> 00:13:41,360 +ماشتغلتش كتير بالهندسة –هو مهندس صيني قبلها –طبعا، + +171 +00:13:41,360 --> 00:13:43,860 +أنا الـ «سلايد» اللي بعدها بيبدأ «سلايداتي» –أنت + +172 +00:13:43,860 --> 00:13:46,000 +عاملة «كافي بريك»؟ أنا مستنة أشوف إيش بتطلع منها + +173 +00:13:46,000 --> 00:13:49,120 +في الـ«كافي بريك» –هذه تحرير، هي اللي تتنزل + +174 +00:13:49,120 --> 00:13:55,940 +المشاريب على حسابها –أنا مشروب معاياانت هتشرحيهم؟ + +175 +00:13:55,940 --> 00:13:58,940 +لأ، استني، بصحي شغال، +وهو مش مثلة هجوم، طولي بالك + +176 +00:13:58,940 --> 00:14:05,260 +نونة، نشوف اللي هم حاجة يعملوها في حياتهم، رحظة + +177 +00:14:05,260 --> 00:14:10,960 +شوية، هنطلّع حاجة، نشوف اللي اختلافاتنا، لازم يا + +178 +00:14:10,960 --> 00:14:14,240 +أنتي زي المرة الماضية الأخوات، برك الله فيهم، تهس + +179 +00:14:14,240 --> 00:14:18,120 +بحساب تنشيط العقل للأخوات، مينفعش مرة واحدة كله + +180 +00:14:18,120 --> 00:14:22,420 +علم، بلاش ينتحروا ونكون احنا السبب، في اختلافات + +181 +00:14:22,420 --> 00:14:29,080 +ولا نجيب سالي ولامش سالي. بارح أنا على فكرة نزلت + +182 +00:14:29,080 --> 00:14:32,140 +حاجات، وين نزلتهم؟ تشايفين، حتى الأستاذ يقع العطق + +183 +00:14:32,140 --> 00:14:35,400 +وينزل، + +184 +00:14:35,400 --> 00:14:40,760 +طب، في نقطة، في هاي نقطة، نضحك شوية، بس هي بتكون + +185 +00:14:40,760 --> 00:14:44,900 +اضحك مش حزينة، + +186 +00:14:44,900 --> 00:14:46,980 +لحظة أطلعلكم نقطة، + +187 +00:14:53,650 --> 00:15:00,630 +مش عارفة الجهاز اليوم غلبني ليش؟ وين النقطة راحت؟ + +188 +00:15:00,630 --> 00:15:07,810 +هيه، زاد أمامك نقطة؟ ما شايرتيهاش + +189 +00:15:23,940 --> 00:15:33,260 +لحظة شوية يا جماعة، بضيع الوقت أنا + +190 +00:15:33,260 --> 00:15:36,300 +شكلي راح أفتح من الجهاز بتاعي لإن هذا الجهاز شكلي + +191 +00:15:36,300 --> 00:15:40,080 +راح يتفن أنا راح شبكت اليوم يطلع كتابة داية على + +192 +00:15:40,080 --> 00:15:45,520 +فكرة عشان الجهاز هيودعني، أخد وادعة عارف مشكلة + +193 +00:15:45,520 --> 00:15:53,220 +زارة مانكوا حاجة الآن؟ لأ لسه + +194 +00:16:04,660 --> 00:16:06,060 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +195 +00:16:28,840 --> 00:16:36,000 +الأن هزلت إيه النقطة؟ زهرت ولا لسه؟ لسه، قولينا + +196 +00:16:36,000 --> 00:16:42,980 +أيها يا دكتور لسه لأ الان؟ + +197 +00:16:42,980 --> 00:16:50,060 +لأ لأ لأ + +198 +00:16:50,060 --> 00:16:58,040 +عشان الصورة فقدهت لأ زهرت + +199 +00:16:58,040 --> 00:17:02,550 +اهطب صغر طولة ولا حاجة؟ عشان زي الظروفات كتير فات. + +200 +00:17:03,490 --> 00:17:06,850 +واحد اش بيحكي حضوري في الامتحانات كمانتخابات العرب + +201 +00:17:06,850 --> 00:17:12,610 +في كاس العالم. دايما مهزومين. هدف المشاركة هو + +202 +00:17:12,610 --> 00:17:14,950 +المنافسة. حلو ده. + +203 +00:17:17,930 --> 00:17:25,190 +حظا أوي. Okay، الآن شغل المخ شوية. بحكيلك 2 ناقص 2 + +204 +00:17:25,190 --> 00:17:25,990 +بساوي 6. + +205 +00:17:31,870 --> 00:17:38,110 +لأ، بدك اتحركي عود سهل + +206 +00:17:38,110 --> 00:17:42,710 +هذه جدا بيصير + +207 +00:17:42,710 --> 00:17:45,390 +اتنين نقص اتنين يساوي صفر ممتاز، انت بتعرفي؟ اتنين + +208 +00:17:45,390 --> 00:17:50,370 +الـ العودة تبعت ستة العودة هادة نصف ستة ستة يعني + +209 +00:17:50,370 --> 00:17:53,870 +عودة، ولمّا بيبقى هادة؟ ايوة، هادة، بتحطيها بنفس + +210 +00:17:53,870 --> 00:17:59,090 +عندك، بس على الشماء، على اليمين، بيصير ستة صفر صح، + +211 +00:17:59,090 --> 00:18:06,180 +شكراهندي هلأ نيه؟ مين عنده نقطة يقولنا إياها بس + +212 +00:18:06,180 --> 00:18:07,920 +أنا أذكر نقطة من تبعت سنة أولى دايما سنة أولى + +213 +00:18:07,920 --> 00:18:13,840 +بنكتب، مش عارف ليش لسه ماجربوش حياة الجامعة، عندهم + +214 +00:18:13,840 --> 00:18:17,300 +أمل جاعدين بخطبوا، ربالي عند الأخوات اللي متزوجات + +215 +00:18:17,300 --> 00:18:20,640 +منكوا، بعرفش، إحنا بصيرنا طفلة مع سنة أولى بس + +216 +00:18:20,640 --> 00:18:25,800 +البنت اللي في الجامعة بتخطب، بعرفش ليش طبعا + +217 +00:18:25,800 --> 00:18:28,300 +إحنا لما البنات يخطبوا في سنة أولى ويكملوا دراسة + +218 +00:18:28,300 --> 00:18:30,620 +هو حرم لازم يكملوا أرض على فكرة لأن هو هذا حقها + +219 +00:18:32,660 --> 00:18:39,640 +طبعًا بيدخلونا في قصص حاماتها، حامل، طبعًا قبل + +220 +00:18:39,640 --> 00:18:43,360 +حامل و حاماتها، بجهز يا Miss، بشري أغراض، اليوم + +221 +00:18:43,360 --> 00:18:47,560 +التعليقة، التعليق الملابس، التعليق الجهازي، الحنة، + +222 +00:18:47,560 --> 00:18:51,100 +الفلح، البدلة البيضة، كل هذا أحنا بنعيش معاه، + +223 +00:18:51,100 --> 00:18:55,060 +بعدين حاماتها، بعدين حامل، بعدين تعبانة، بعدين + +224 +00:18:55,060 --> 00:18:59,810 +ولدت، بعدين إجا ال baby،بعدين طلّع سنان، بعدين ولد + +225 +00:18:59,810 --> 00:19:03,010 +ولد، لغاية ما تتخرج، بنكون إحنا خلاص، يعني حافظين + +226 +00:19:03,010 --> 00:19:08,010 +معاه، عايشين قلبا وقالبا. طب وين بتودّي ال baby؟ + +227 +00:19:08,010 --> 00:19:10,730 +فتحنا حضانة في الجامعة، بيجي ال baby على الحضانة، + +228 +00:19:10,730 --> 00:19:15,230 +حلنا له مشكلته، حضرته، ماشي، وها كده لغاية ما تاخد + +229 +00:19:15,230 --> 00:19:21,470 +الشهادة، وطلع الولد عليه السخونة. مين هيك يا + +230 +00:19:21,470 --> 00:19:26,250 +أخوات؟ مين درست في الجامعة؟ مين مش زوجة وعندها + +231 +00:19:26,250 --> 00:19:29,560 +ولادة؟لأ، لأ، لأ، أنا بس بالشغل عشان بشتغل من + +232 +00:19:29,560 --> 00:19:33,080 +البيت بناتي يعني بيشاركوا معايا في الاجتماعات + +233 +00:19:33,080 --> 00:19:36,440 +ومضطرين كل الـUnicef يسمعوا ما شاء الله يا رب + +234 +00:19:36,440 --> 00:19:38,820 +نحميهم طبعا أنا لاحظت إنه في المحاضرات التالية + +235 +00:19:38,820 --> 00:19:41,360 +البيت بيجيبوا أخواتهم وولادهم لصغار لما نطلع + +236 +00:19:41,360 --> 00:19:45,040 +التشابهات سالي وابصريش بلاجيء بسمع صوتهم بيحلوا + +237 +00:19:45,040 --> 00:19:47,380 +معانا بيكون والله بفرح لهم يعني، بس أهمش إن ما + +238 +00:19:47,380 --> 00:19:51,280 +بكونش بعيط يعني، بيعملنا فرض، الله بيعنيش ننساوه + +239 +00:19:51,280 --> 00:19:53,260 +طبعا هذه لما نقعد الشباب من لحظة + +240 +00:19:57,950 --> 00:20:04,850 +غيّرتوا جوه ولا لسه؟ غيّرنا، غيّرنا آية نسمة من + +241 +00:20:04,850 --> 00:20:09,330 +الزوجة عندك بنات؟ آية اسمعها بنتين الحلوين إيش + +242 +00:20:09,330 --> 00:20:17,370 +اسمهم؟ زين و تاليا زين ع اسم حماتك؟ زين لأ مش ع + +243 +00:20:17,370 --> 00:20:21,010 +اسم حماتي، زين اسم .. اسم ولد ع رأي الناس زين اسم + +244 +00:20:21,010 --> 00:20:26,790 +بنحبه يعني أنا و الزوج ما شاء اللهفأنا أختي كانت + +245 +00:20:26,790 --> 00:20:29,650 +نم خطط السم إيه بينها زن، بس ماعرفش سماته يزن ليش. + +246 +00:20:31,250 --> 00:20:35,810 +«زن» غالبًا أفرز اسم ولد. أه، هو لما يعيط يزن، + +247 +00:20:35,810 --> 00:20:39,090 +بنحكي «لأ، بش أنت مسامياب، يزن من زن»، فبضل الزن + +248 +00:20:39,090 --> 00:20:41,570 +طول الوقت، بقول «صبح الله اسم أعلى ومسامة»، + +249 +00:20:41,570 --> 00:20:44,030 +بيذكرش، بضل الزن، بده حد يحمله ويمشي فيه، هو في + +250 +00:20:44,030 --> 00:20:47,650 +الحضانة، فطول الوقت حاملينه وفرحانين عليه. «زن» + +251 +00:20:47,650 --> 00:20:51,730 +وتالية؟ «زن» وتالية. «زن» وتالية. «زن» وتالين؟ + +252 +00:20:52,530 --> 00:20:59,350 +«تالية» ممكن أتالية القرآن «تالية» المعنى الأساسي + +253 +00:20:59,350 --> 00:21:03,310 +أتالية القرآن «تالية» «تالية» ممكن أتالية القرآن + +254 +00:21:03,310 --> 00:21:05,050 +«تالية» ممكن أتالية القرآن «تالية» ممكن أتالية + +255 +00:21:05,050 --> 00:21:07,230 +القرآن «تالية» ممكن أتالية القرآن «تالية» ممكن + +256 +00:21:07,230 --> 00:21:09,070 +أتالية القرآن «تالية» ممكن أتالية القرآن «تالية» + +257 +00:21:09,070 --> 00:21:09,350 +ممكن أتالية القرآن «تالية» ممكن أتالية القرآن + +258 +00:21:09,350 --> 00:21:10,950 +«تالية» ممكن أتالية القرآن «تالية» ممكن أتالية + +259 +00:21:10,950 --> 00:21:19,410 +القرآن «تالية» ممكن أتالية القرآن «تالية» + +260 +00:21:19,410 --> 00:21:26,020 +ممكن أتالية القرآن «تالصحيح اه عند بنتين و بلد ما + +261 +00:21:26,020 --> 00:21:31,260 +شاء الله ممكن بنات نسمع و نصيحوا صاحبات دينا و + +262 +00:21:31,260 --> 00:21:37,520 +ديالا يعني أسمع أكتر شوية يالا + +263 +00:21:37,520 --> 00:21:38,760 +أبدأ الدورة + +264 +00:21:42,880 --> 00:21:48,120 +لأ لأ دينا صف تاني ديالة تمهيدي وعندي حمود الصغير + +265 +00:21:48,120 --> 00:21:52,200 +سنتين طب نحميهم يا ربي أم حمود بس أنا الله يسلمك + +266 +00:21:52,200 --> 00:21:56,780 +أنا مصادرها عند حماتي عشان أعرف أحكي يعني ما شاء + +267 +00:21:56,780 --> 00:22:01,700 +الله مصادرها الولد تصدير؟ مصادرته أنا أنا جيت من + +268 +00:22:01,700 --> 00:22:04,940 +الشغل حاكيتش أنه جيت يعني جيت على البيت مابقى على + +269 +00:22:04,940 --> 00:22:08,520 +طول يعني استأذنت من الشغل و جيت على البيت ماجيتهمش + +270 +00:22:08,520 --> 00:22:10,660 +حتى الآن فبجيبهم بعد شوية ما شاء الله + +271 +00:22:31,990 --> 00:22:33,390 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +272 +00:22:36,210 --> 00:22:40,350 +تمام، أول سلايد حطى إنه فيه شخصية اسمها «إليونارد + +273 +00:22:40,350 --> 00:22:45,150 +روزفيلت» هي كانت أول شخصية أو سيدة تتقلد منصب + +274 +00:22:45,150 --> 00:22:49,430 +السيدة الأولى في الـUSA أو في أمريكا زوجها كان + +275 +00:22:49,430 --> 00:22:54,530 +«فرانكلين روزفيلت» حكت عبارة كتير حلوة بتقول، «a + +276 +00:22:54,530 --> 00:22:58,570 +good leader inspires people to have confidencein + +277 +00:22:58,570 --> 00:23:01,710 +the leader، a great leader inspires people to have + +278 +00:23:01,710 --> 00:23:07,130 +confidence in themselves يعني القائد الجيد بيخلّي + +279 +00:23:07,130 --> 00:23:10,950 +الناس عندهم ثقة في القائد نفسه أما القائد العظيم + +280 +00:23:10,950 --> 00:23:14,610 +بيخلّي الناس عندهم ثقة بأنفسهم عشان يطلعوا أفضل من + +281 +00:23:14,610 --> 00:23:17,910 +أجلهم مش القائد الجيد، ما بينتجمش حرفي أنتي، هي + +282 +00:23:17,910 --> 00:23:21,690 +القائد الناجحأبنت ناجح مش حرفي، ليش؟ لأن أحنا كنا + +283 +00:23:21,690 --> 00:23:25,690 +في فرق بالكفاوة الفعلية، ممكن أنجح أو ممكن أتفوق، + +284 +00:23:25,690 --> 00:23:30,490 +ماشي، فالقائد الناجح بيخلي اتقى عند القيادة، لكن + +285 +00:23:30,490 --> 00:23:34,090 +القائد العظيم هو هذا المطلوب اتقى بأنفسهم، والنبي + +286 +00:23:34,090 --> 00:23:36,670 +محمد عليه الصلاة والسلام كان مطبق هذا الكلام، + +287 +00:23:36,670 --> 00:23:37,050 +تفضلي. + +288 +00:23:41,840 --> 00:23:45,060 +طب ما معينة عدة نظريات للقيادة سواء كانت بالعصر + +289 +00:23:45,060 --> 00:23:48,120 +الماضي أو بالعصر الحديث ولكن أبرزها واللي يتم + +290 +00:23:48,120 --> 00:23:53,220 +حاليا تدريسها تقريبا هذه الأربع نظريات عندنا نظرية + +291 +00:23:53,460 --> 00:23:56,860 +السمات أو الصفات، اللي هي «Trait Theory»، عنا + +292 +00:23:56,860 --> 00:24:00,020 +نظريات السلوك «Behaviour Theories»، عنا نظرية + +293 +00:24:00,020 --> 00:24:03,560 +الظرفية أو الموقفية «Situational Theory»، وعنا + +294 +00:24:03,560 --> 00:24:06,800 +نظرية القوة القيادية اللي هي «Leadership Forces + +295 +00:24:06,800 --> 00:24:10,460 +Theory»، حنبقى نظرية نظرية زي ردربناه. في نظريات + +296 +00:24:10,460 --> 00:24:13,540 +أخرى من ضمن النظرية الشبكية، بس هذه عسب سبيل + +297 +00:24:13,540 --> 00:24:18,660 +المثال وليس الحصد، وليس الحصد، تفضلي، في نظرية الـ + +298 +00:24:18,660 --> 00:24:20,900 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +299 +00:24:22,620 --> 00:24:26,360 +أول نظرية هي نظرية استماع والصفات وهذه النظرية + +300 +00:24:26,360 --> 00:24:31,660 +ترتكز بشكل أساسي على مبدأ إن القائد يولد ويحمل + +301 +00:24:31,660 --> 00:24:36,000 +معاه صفته صفات القيادة أي أنا صفات القيادة شيء + +302 +00:24:36,000 --> 00:24:42,260 +موروث وليس مكتسب إما أن تولد ومعك صفات القيادة أو + +303 +00:24:42,260 --> 00:24:45,060 +تولد ولا يوجد معك صفات القيادة ولا تستطيع أن + +304 +00:24:45,060 --> 00:24:49,860 +تكتسبها سواء بالتدريب، بالتعليم، بالتدرب القائد + +305 +00:24:49,860 --> 00:24:55,330 +يولد ولا يصنعطبعًا هذه النظرية فيها قصور كبيرة + +306 +00:24:55,330 --> 00:24:59,490 +وفيها عدة انتقادات وجهت لها مش متقية في المقام + +307 +00:24:59,490 --> 00:25:04,070 +الأول لأن الصفات الشخصية ما بتضمن إن تنتجلنا قائد + +308 +00:25:04,070 --> 00:25:11,110 +ناجح ممكن يولد الطفل أو ينمو لرجل شجاع وصبور وطموح + +309 +00:25:11,110 --> 00:25:14,590 +ولكن لا يكن قائد ناجح لأن القيادة برضه تحتاج إلى + +310 +00:25:14,590 --> 00:25:19,540 +تدريب وتحتاج إلى مهارات أخرى مكتسبةوأيضًا أحملت + +311 +00:25:19,540 --> 00:25:22,000 +النظرية دور المرؤوسين في إنجاح عملية القيادة + +312 +00:25:22,000 --> 00:25:26,160 +اعتبرك إنه إذا كان القائد ولد معاه الصفات القيادة + +313 +00:25:26,160 --> 00:25:29,700 +سوف يكون قائد ناجح في الفترة ولكن هذا شيء خاطئ + +314 +00:25:29,700 --> 00:25:33,920 +لأنه في عوامل أخرى تلعب دور في إنجاح أو إفشار + +315 +00:25:33,920 --> 00:25:38,740 +العملية القيادية منها المرؤوسين إذا كنت قائد عند + +316 +00:25:38,740 --> 00:25:43,960 +الصفات القيادية ولكن المرؤوسين سيئين أو مش محترفين + +317 +00:25:43,960 --> 00:25:47,160 +في مجالهم على الفاضيوأيضًا العوامل الإجتماعية + +318 +00:25:47,160 --> 00:25:50,820 +والسياسية إذا كنت قائد ناجح في نظر هذه النظرية + +319 +00:25:50,820 --> 00:25:54,100 +ولكن العوامل اللي حواليا ما بتساعد على إنه ينجح + +320 +00:25:54,100 --> 00:25:57,980 +مشروع أو المشركة اللي بشتغل فيها فهذا لا يعني إنه + +321 +00:25:57,980 --> 00:26:02,100 +العمل سوف يكون ناجح ولكن فيها بعض الإيجابيات إنه + +322 +00:26:02,100 --> 00:26:06,120 +ساهمت في توضيح طبيعة القيادة والسمات لإنها سردت + +323 +00:26:06,120 --> 00:26:09,900 +معاها السمات اللي لازمة للقائد أيضًا أول نظرية من + +324 +00:26:09,900 --> 00:26:13,270 +طبيعة القيادة اللي هي السمات الصفاتهذه النظرية + +325 +00:26:13,270 --> 00:26:16,810 +قالت إن القائد يولد ولا يصنع، والكلام هذا من ناحية + +326 +00:26:16,810 --> 00:26:20,490 +علمية ومن ناحية عملية غير صحيح، زي ما توحى كان إن + +327 +00:26:20,490 --> 00:26:24,090 +ممكن الطفل يولد وفيه مهارات القيادة، إما الحياة + +328 +00:26:24,090 --> 00:26:28,230 +والبيئة والأهل يخلّوه فعلا قائد، وممكن لأ، ممكن + +329 +00:26:28,230 --> 00:26:33,230 +يفضل، ماشي، طبعا هم أهملوا الأربع عناصر، دون + +330 +00:26:33,230 --> 00:26:37,430 +القائد وصفاته، والموقف والبيئة، الموقف عارفه إننا + +331 +00:26:37,430 --> 00:26:43,390 +نروسين، هم أهملوا الباقي، ماشي،أحملوا الموقف + +332 +00:26:43,390 --> 00:26:46,550 +وأحملوا المرؤوسين، ما لهمش دور. إذن القائد يولد + +333 +00:26:46,550 --> 00:26:49,890 +غير صحيح، القائد يصنع نعم، والدليل إن إحنا بندرس + +334 +00:26:49,890 --> 00:26:52,670 +وبنعطي دورات في مهارة القيادة، لكن ممكن ما ننجحش + +335 +00:26:52,670 --> 00:26:54,750 +على فكرة، عشان الإنسان ممكن ما نقدرش ننجح معاه. + +336 +00:26:56,130 --> 00:27:00,770 +إذن هي أحملت المرؤوسين وأحملت المواقف، لكن ركزت + +337 +00:27:00,770 --> 00:27:04,690 +على الصفات، الصفات اللي حكتها صفات صحيحة، اللي هي، + +338 +00:27:04,690 --> 00:27:08,530 +أخدي بالك، اللي هي التقى بالنفس، الطموح، الصبر، + +339 +00:27:08,530 --> 00:27:13,950 +طبعا يتقن اللغة، سيدنا موسى إيش حكى؟طلب من ربنا + +340 +00:27:13,950 --> 00:27:18,210 +يبعت معاه هارون لا فرعون لأنهما ما بتكلمش كويس، + +341 +00:27:18,210 --> 00:27:23,650 +ماشي الإشراف حكت عن الصفات الشخصية اللي هو المظهر + +342 +00:27:23,650 --> 00:27:28,090 +الخارجي يكون gentleman أو gentlemanماشي، شكله + +343 +00:27:28,090 --> 00:27:30,790 +مرتب، حكت عن الطول على فكرة، وعن الوزن وشغلاتها + +344 +00:27:30,790 --> 00:27:34,330 +دي، كتير فسّم، ماشي، لكن وجهة اللي هم انتقادهم + +345 +00:27:34,330 --> 00:27:38,850 +أهملوا الموقف، وأهملوا البيئة، أهملوا المرؤوسين، + +346 +00:27:38,850 --> 00:27:42,150 +الإنسان ممكن يولد قائد شعير، وممكن يصنع قائد، ممكن + +347 +00:27:42,150 --> 00:27:46,330 +نصنع منه قائد، الظروف ممكن تصنع منه قائد، النظرية + +348 +00:27:46,330 --> 00:27:51,150 +التانية، تفضليالنظرية الثانية هي نظرية السلوك هذه + +349 +00:27:51,150 --> 00:27:57,090 +النظرية اهتمت بتنمية وتطوير سلوكيات القائد وحللته + +350 +00:27:57,090 --> 00:28:01,890 +وميزت أو قسمت القيادة إلى ثلاث أقسام رئيسية وهي + +351 +00:28:01,890 --> 00:28:05,470 +القيادة الديكتورية القيادة المتسيبة والقيادة + +352 +00:28:05,470 --> 00:28:08,070 +الديمقراطية راح نمشي على السريع على كل واحدة منها + +353 +00:28:08,070 --> 00:28:11,250 +أول شيء هي القيادة دكتور الرسموحتلسايب اللي بعده + +354 +00:28:11,250 --> 00:28:12,210 +أول + +355 +00:28:14,770 --> 00:28:18,210 +أول نوع من أنواع القيادة بالنسبة لنظرية السلوك وهي + +356 +00:28:18,210 --> 00:28:21,610 +القيادة الديكتاتورية أو التسلطية حكت عنها…–«لحظة + +357 +00:28:21,610 --> 00:28:25,470 +يا عمتي، السلوك هي تصرفات الإنسان في هذا الموقف أو + +358 +00:28:25,470 --> 00:28:29,410 +في هذه اللحظة، قسمونها تات أنواع الديكتاتورية، + +359 +00:28:29,410 --> 00:28:32,450 +بنجاح، دمقاطية، بنجاح، والمتسيبة، هذه داخلة جديدة + +360 +00:28:32,450 --> 00:28:36,950 +على الفترة، فضل. القيادة الديكتاتورية أو التسلطية + +361 +00:28:36,950 --> 00:28:42,830 +بتفرض، بتفترض أن القيادة حق يُعطى للفرد مجرد تقلده + +362 +00:28:42,830 --> 00:28:47,030 +لهذا المنصب،بيقوم بتحديد الأعمال وبيخصص المهام + +363 +00:28:47,030 --> 00:28:51,190 +والوظائف وبيتخذ القرارات بشكل فردي دون التشاور مع + +364 +00:28:51,190 --> 00:28:55,310 +الآخرين وبتكون أساليبه الرقابية المستخدمة عنيفة + +365 +00:28:55,310 --> 00:29:01,370 +وجامدة وغير إنسانية في بعض الأحيان وأيضًا بيعتقد + +366 +00:29:01,370 --> 00:29:05,630 +إنه إله الحق في إصدار الأوامر من دون إعطاء أي + +367 +00:29:05,630 --> 00:29:07,790 +تبريرات أي أنه يعني يفهم في كل + +368 +00:29:10,640 --> 00:29:14,580 +شيء أكثر من الجميع القرار دون إشراك الآخرين + +369 +00:29:14,580 --> 00:29:19,300 +وغالبًا يستهدف بقراء الآخرين هناك سلبيات القيادة + +370 +00:29:19,300 --> 00:29:23,620 +الديكتورية طبعًا وهي كره الناس أو المسؤولين للعمل + +371 +00:29:23,620 --> 00:29:28,660 +والرئاسة والبيئة لأن عملهم يكون ناتج عن الخوف وليس + +372 +00:29:28,660 --> 00:29:33,620 +لحب العمل أو الرغبة برضه العاملين بيشعروا بالعجز + +373 +00:29:33,620 --> 00:29:38,040 +وضعف المعنويات لأن أي اقتراح أي شيء بدهم يقتربوا + +374 +00:29:38,610 --> 00:29:43,630 +بيلاقوا التسلط أو بيلاقوا التحجيم وبيلاقوا الإسكار + +375 +00:29:43,630 --> 00:29:48,490 +وأخر شيء في سلبية القيادة الديكتورية هو إنه ممكن + +376 +00:29:48,490 --> 00:29:52,130 +إن العاملين يكون في عندهم إنتاجية ولكن السبب هو + +377 +00:29:52,130 --> 00:29:57,890 +إنهم الخوف وإنهم مكرهين ومجبرين القاعدة الديكتورية + +378 +00:29:57,890 --> 00:30:00,450 +والقاعدة التي تجهل وجود الملؤوسين حواليها + +379 +00:30:00,450 --> 00:30:04,630 +مابشورهمش، بتاخد القاعدة بشكل فرديدائما بيهدد + +380 +00:30:04,630 --> 00:30:09,010 +بالحوافز السلبية طبعا بيكونوا المرؤوسين مدمرين + +381 +00:30:09,010 --> 00:30:11,870 +نفسيا وبيستنوا زي ما حكينا لما يطلع عشان يكسر وردة + +382 +00:30:11,870 --> 00:30:14,690 +الجدران، فاضح؟ هذا فهم خاطر، لأ القيادة + +383 +00:30:14,690 --> 00:30:17,690 +الديكترورية لكن هي موجودة، إيه إيش، موجودة، يعني + +384 +00:30:17,690 --> 00:30:21,630 +ان طالع نازل يشخط ويونتر ويعصب ويتاخد قرارات ومو + +385 +00:30:21,630 --> 00:30:26,000 +فيش مرحمين، وقاعد التاني، ملوك التانيالقائد التاني + +386 +00:30:26,000 --> 00:30:29,740 +تحت نظرية السلوك والقيادة الديمقراطية حيث إنه + +387 +00:30:29,740 --> 00:30:34,800 +القائد يفسح المجال للجميع بإعطاء رأيه وإشراكم في + +388 +00:30:34,800 --> 00:30:38,540 +اتخاذ القرارات دون قصر أو إكراه على تنفيذ أي من + +389 +00:30:38,540 --> 00:30:43,160 +هذه القرارات ويمكن أساساً بيقوم علىالوداعة، بيكون + +390 +00:30:43,160 --> 00:30:46,660 +الشخص وديع ونطيف ولديه علاقات اجتماعية تربطه + +391 +00:30:46,660 --> 00:30:55,180 +علاقات اجتماعية جيدة تربطه بمرؤوسينه وأغلب القادة + +392 +00:30:55,180 --> 00:30:58,480 +الديمقراطيين اترتب على اتصارفاتهم إيجابيات كثيرة + +393 +00:30:58,480 --> 00:31:02,900 +منها إشباع وتلبيت حاجة للمرؤوسين وانخفاض معدل + +394 +00:31:02,900 --> 00:31:05,440 +الشكاوة ومعدل الدوران لأنهم يلهم دور already + +395 +00:31:05,440 --> 00:31:09,300 +يقعدوا يتخذوا يراجعوا يعبروا عن آراءهم احترام فقوق + +396 +00:31:09,300 --> 00:31:13,910 +الإنسان وكرامتهوالحفاظ على مشاعر الناس تنمي الثقة + +397 +00:31:13,910 --> 00:31:17,390 +والتعاون بين القائد والمرؤوسين لأنه ما فيه خوف + +398 +00:31:17,390 --> 00:31:21,690 +العلاقة والديّة وانتقال العاملين اتجاه أعمالهم حيث + +399 +00:31:21,690 --> 00:31:27,130 +يؤدي المناخ الديمقراطي درجة عالية إلى درجة عالية + +400 +00:31:27,130 --> 00:31:31,830 +من الرضا ولكن برغم من كل هذه الإيجابيات إلا إنه + +401 +00:31:31,830 --> 00:31:36,170 +فيه سلبيات وهو إن اتخاذ القرارات في ضل القيادة + +402 +00:31:36,170 --> 00:31:40,960 +الديمقراطية بيستهلك وقت كبير لإنبنطلب إنه نسمع + +403 +00:31:40,960 --> 00:31:46,120 +آراء الجميع ويمر الموضوع على الجميع ويفهم ويعطي + +404 +00:31:46,120 --> 00:31:49,300 +واشرط نظره في حين إنه ممكن في هذا الموقف بالذات + +405 +00:31:49,300 --> 00:31:53,480 +المدير يتخذ القرار أو يجعل اتخاذ القرار لأصحاب + +406 +00:31:53,480 --> 00:31:56,160 +الاختصاص إذا فيه مشكلة في التسويق بيخلي مدير + +407 +00:31:56,160 --> 00:31:59,560 +التسويق ياخد القرار دون إشراكه الجميع سواء لهم + +408 +00:31:59,560 --> 00:32:04,280 +اختصاص أو غير اختصاص ويمرروا عليهم للتنفيذةهذه هي + +409 +00:32:04,280 --> 00:32:08,000 +القيادة الديمقراطية، إذا حبت تتكلمي عنها. الإدارة + +410 +00:32:08,000 --> 00:32:11,300 +بالمشاركة يشارك جميع المرؤوسين في الاجتماعات وفي + +411 +00:32:11,300 --> 00:32:13,940 +اتخاذ القرارات، العلاقة بتكون طيبة، علاقة ردية + +412 +00:32:13,940 --> 00:32:17,820 +وعلاقة، علاقة احترام متبادل، مايكونش القرار شايف + +413 +00:32:17,820 --> 00:32:21,720 +نفسه ولا بتاخد قرارات صارمة، طبعا بيبدأ كل موظف + +414 +00:32:21,720 --> 00:32:25,500 +رأيه في الاجتماع، في احتبار حقوق الإنسان وكرامته، + +415 +00:32:25,970 --> 00:32:29,210 +المدير، القائد أو المدير ينظر إلى جميع الموظفين في + +416 +00:32:29,210 --> 00:32:32,410 +هذه اللحظة نظر تحترم وتقدير يكون في بنو التعاون، + +417 +00:32:32,410 --> 00:32:35,730 +ماشي، بيبدو قرارهم يدافعوا عنها طبعا من السلبيات + +418 +00:32:35,730 --> 00:32:38,910 +القيادة هذه، هذه السلبيات من ضمنها تضيع الوقت في + +419 +00:32:38,910 --> 00:32:41,810 +الاجتماعات، مش كل حاجة نعملها اجتماع، كمان ممكن لو + +420 +00:32:41,810 --> 00:32:45,370 +اتحن الفرصة لواحد من الزومب ده يحكي، يحكي كتير + +421 +00:32:45,370 --> 00:32:48,210 +وهدف ما يحكيش كتيره، بنفس الحساسيات، بسبب نفسيات + +422 +00:32:48,210 --> 00:32:51,230 +إيش؟ البشر، لو طلعت على الصورة موافقة في اختيار + +423 +00:32:51,230 --> 00:32:57,420 +الصورة، من هنا المدير؟مش مُضّح لأن ما فيه تمييز + +424 +00:32:57,420 --> 00:33:03,160 +كبير يعني، أول لابس أحمد يمكن، بس ممكن شركته يعني. + +425 +00:33:03,300 --> 00:33:06,140 +«Uniform» واحد، هي المدير، زي ما أنت شايفه، حق + +426 +00:33:06,140 --> 00:33:09,420 +إيده أو كدفه على الموظف اللي جنبه، ممكن يكون + +427 +00:33:09,420 --> 00:33:12,360 +النائب أو الـSecretaire، علاقة طيب، علاقة إيش، + +428 +00:33:12,360 --> 00:33:18,870 +صداقة، «Suit»؟السلوك التالت هي القيادة المسيبة أو + +429 +00:33:18,870 --> 00:33:22,970 +غير الموجهة هي المكتب هنا عام بحيث إنه القائد أو + +430 +00:33:22,970 --> 00:33:26,070 +ما بعرف إذا بينفع نسميه قائد أصلاً بيتجنب + +431 +00:33:26,070 --> 00:33:30,830 +مسئولياته وبيتهرب منها وبيتجنب دور القيادة وبيهجر + +432 +00:33:30,830 --> 00:33:35,910 +قوته وسلطاته ويترك المسئوليين المرؤوسين يتدبرون + +433 +00:33:35,910 --> 00:33:40,350 +أمورهم بأنفسهم اللي في قسم الإشراف يدبر حاله من + +434 +00:33:40,350 --> 00:33:44,180 +حاله اللي في قسم التسويق يدبر حاله بحالهويفطوا + +435 +00:33:44,180 --> 00:33:47,460 +الأهداف ويفطوا الحلول من غير قوة دابطة أو رابطة + +436 +00:33:47,460 --> 00:33:50,760 +لجميع المنشأة اللي هي المفروض تكون قوة القائد + +437 +00:33:50,760 --> 00:33:54,100 +عندنا سلبيات أكيد راح يكون سلبيات القيادة المسيّب + +438 +00:33:54,100 --> 00:33:58,340 +وهي ظهور قيادات غير رسمية متصارعة بنلاحظ إن في بعض + +439 +00:33:58,340 --> 00:34:01,740 +المؤسسات بيصير زي مافيا يعني القسم هذا إله قيادة + +440 +00:34:01,740 --> 00:34:04,850 +لحاله وبده يكون يسيطر على المؤسسةالقسم هذا بده + +441 +00:34:04,850 --> 00:34:07,470 +قيادة أحالى أو بيعملوا رباطيات يعني زي ما بيقولوا + +442 +00:34:07,470 --> 00:34:11,490 +الموظفين في عنا ضعف أهداف المجموعة لأنه ما في وحدة + +443 +00:34:11,490 --> 00:34:17,070 +المفروض أنه كل المرؤوسين وكل أقسام المؤسسة تصبلها + +444 +00:34:17,070 --> 00:34:20,770 +في تحتيكات واحدة وهو هدف المنشأة ولكن في ظل + +445 +00:34:20,770 --> 00:34:25,150 +القيادة المسيبة بتتفرع الأهداف وبتختلفت الشعب + +446 +00:34:25,150 --> 00:34:30,730 +وكذلك لأن في شعب يحتاجون وحدة مؤسسة يتعرض لتحتيكات + +447 +00:34:33,620 --> 00:34:36,640 +فاعرف انك ضعف عندك ولّا عندك. في الانسان اللي بطلح + +448 +00:34:36,640 --> 00:34:38,720 +نفسه أنه هطلع من القاع وارجع تاني إن شاء الله + +449 +00:34:38,720 --> 00:34:43,780 +للجزء الرابع والأخير، هل هذه قيادة؟ تتوكي كل حاجة + +450 +00:34:43,780 --> 00:34:46,660 +وماكيش دعوة؟ هنرجعها بعد شوية. + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/3-_uS6Ae0Ks_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/3-_uS6Ae0Ks_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..ab92789835b1655dd2f8dff61f14c29f60f7c6b7 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/3-_uS6Ae0Ks_postprocess.srt @@ -0,0 +1,1968 @@ +1 +00:00:00,070 --> 00:00:09,350 +فصل ورجعنا أربعين خلّصنا + +2 +00:00:09,350 --> 00:00:27,490 +علشان………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… + +3 +00:00:30,470 --> 00:00:35,530 +يعني لما تنتظر… «لأ، هي سألة هي إنه اعطيني أمثلة + +4 +00:00:35,530 --> 00:00:38,890 +عن فريدة الاستعمال، فأنا حكيت المشروع التنموية، هل + +5 +00:00:38,890 --> 00:00:42,410 +هي صح؟» «طبعاً، الأهم تنمية المشروع التنموية هو + +6 +00:00:42,410 --> 00:00:45,450 +أننا ما بدي وزع سماعات لأطفال بسمعوش، بس مكتوب لما + +7 +00:00:45,450 --> 00:00:49,090 +جواهم، ماشي، بيجيبوله التنمويل ووزعه وخلاصنا، + +8 +00:00:49,090 --> 00:00:51,630 +بنعمل تاني، بدنا نجيب تنمويل تاني، مشروع جديد، خطة + +9 +00:00:51,630 --> 00:00:55,660 +جديدة، هذا المقصود بفريد الاستعمالإن مجرد ما تحقق + +10 +00:00:55,660 --> 00:00:57,640 +الهدف الخطة بتفرطيها على الجنب و بتعمل إيه حاجة + +11 +00:00:57,640 --> 00:01:00,760 +جديدة لكن المتاكدة بالسماء حكت أنا زي السياسات و + +12 +00:01:00,760 --> 00:01:02,980 +الإجارات بتتغيرها مش كل يوم هيعملوا إجارات جديدة + +13 +00:01:02,980 --> 00:01:09,960 +يعني ماشي تفضل واضح ولا عيدها؟ واضحة شكرا عقدت + +14 +00:01:09,960 --> 00:01:12,360 +فاتن كان عندها السؤال فاتن تفضليه؟ + +15 +00:01:17,080 --> 00:01:19,840 +Sorry، بس هو فضل عندنا الـ «it's a start» مش عندي + +16 +00:01:19,840 --> 00:01:26,380 +سؤال، بس كنت بدي أحكي مثال على علاقة الفريدة، اللي + +17 +00:01:26,380 --> 00:01:30,120 +هو حاليًا إحنا ممكن نحكي عن خطوات التدقل أو خطوات + +18 +00:01:30,120 --> 00:01:36,060 +الطواقل بـ «Covid-19» اللي بيشتغلها هي ممكن تكون + +19 +00:01:36,060 --> 00:01:39,140 +خطة فريدة، وسواء الحد بيشتغل حاليًا عالم مشاريع + +20 +00:01:39,140 --> 00:01:43,780 +يطلب منه مثلًاإنه يعمل خطط خاصة بهذا الموضوع اللي + +21 +00:01:43,780 --> 00:01:47,320 +هو الخاصة بالانتجار للفيروس كورونا فهي كمان نوع من + +22 +00:01:47,320 --> 00:01:52,760 +الفريدة اللي خاصة بفترة معينة و بموضوع معين بس + +23 +00:01:52,760 --> 00:01:55,780 +يعني هي كانت مداخلة ممكن الظروف تبعيتها ما هتتكفر + +24 +00:01:55,780 --> 00:01:58,780 +في انتهاء الحالة خلاص بتكون الخطة هي ما قدلها أي + +25 +00:01:58,780 --> 00:02:06,880 +لازمة بالظبط تمام يا فاتنة هلأ هيك انتهينا هي + +26 +00:02:06,880 --> 00:02:13,290 +دكتورة تمامبنات مين عندها ممكن تذكرنا أنفلة لخطط + +27 +00:02:13,290 --> 00:02:19,530 +مختلفة غير اللي ذكرناهم قبل شوية؟ + +28 +00:02:19,530 --> 00:02:23,290 +آه + +29 +00:02:23,290 --> 00:02:31,850 +يا بنات؟ خطط طوارق، تسويق ممتاز، + +30 +00:02:31,850 --> 00:02:33,150 +ماتفيها يا نجوان؟ + +31 +00:02:40,530 --> 00:02:45,210 +أيه نجوان معانا؟ بقطع + +32 +00:02:45,210 --> 00:02:48,230 +الصوت، إيش حكيته؟ بسيطة، تمام، إيش المقصود بخطة + +33 +00:02:48,230 --> 00:02:53,270 +الطوارئ؟ إنه إشي طارئ مثلا صار منعمله خطة زي حكيته + +34 +00:02:53,270 --> 00:02:56,230 +الـCOVID-19 هذه مثلا، منعمل خطة طوارئ أو مثلا في + +35 +00:02:56,230 --> 00:02:58,970 +حالة الحروب عندنا إذا صار حرب أو إشي تكون فيه خطة + +36 +00:02:58,970 --> 00:03:05,510 +طوارئ ممتاز، تمام، مين يفكرنا يا بنات خطة غير خطة + +37 +00:03:05,510 --> 00:03:10,850 +الطوارئ؟شو أنواع خطط تانية مرت عليكم باستثناء + +38 +00:03:10,850 --> 00:03:16,430 +التصنيفات اللي ذكرتهم يارا؟ + +39 +00:03:16,430 --> 00:03:20,010 +ده هاي قصة الدكتورة أنا عايزة أشتغل كذا، بقى هتحول + +40 +00:03:20,010 --> 00:03:28,430 +لقناة، فضل تمام يا بنات مين يذكر اللي بقيت أنواع + +41 +00:03:28,430 --> 00:03:31,170 +الخطط أو إذا عنده أنفلة حتى غير المذكورة قدامه في + +42 +00:03:31,170 --> 00:03:36,590 +الشاشة؟أو حتى إذا بعرف شغلة من الموجودين يقولنا + +43 +00:03:36,590 --> 00:03:39,810 +وين مثلا قبل هيك أتعرف عليها أو شو الطريقة اللي + +44 +00:03:39,810 --> 00:03:42,870 +استخدمها لإلها أوي «Okay، إذا نعملنا خطط موقفية + +45 +00:03:42,870 --> 00:03:47,810 +حسب الموقف اللي بنضع خطة زي الأماكن تعليم سمح + +46 +00:03:47,810 --> 00:03:50,810 +للجامعات بالعودة للوجهة للسنة الأولى والماجستيرات + +47 +00:03:50,810 --> 00:03:54,910 +وهتعمل خطة أو هي المفروض في عندها خطط إذا كانت + +48 +00:03:54,910 --> 00:03:57,750 +الأزمات في حالة وفوع أزمة زي اللي بتسمع الآن عشان + +49 +00:03:57,750 --> 00:04:01,960 +Covid وCorona بتسمع أزمات أزمات أزماتخطة العمل، + +50 +00:04:01,960 --> 00:04:04,180 +اللي هو شغلك اليوم، ليه الـAgenda بتاعتك؟ إيش + +51 +00:04:04,180 --> 00:04:08,900 +هتعمل اليوم؟ Action Plan، حصل حاجة فجأة، تكون + +52 +00:04:08,900 --> 00:04:12,500 +مستعدين، طبعا خطة تسويقية، في خطة عمالية، في خطة + +53 +00:04:12,500 --> 00:04:16,020 +إنتاجية، في خطة مشتريات، ماشية، دي حسب تخصصها أو + +54 +00:04:16,020 --> 00:04:20,250 +حسب الـفضل عشان الوقت وانتي تمام، هلأ روحنا للـ + +55 +00:04:20,250 --> 00:04:23,190 +«سلايدة» اللي بعديها هلأ إحنا عشان نوضع الأهداف، + +56 +00:04:23,190 --> 00:04:28,810 +في عيننا منهجيتين وهم تقريبا بيتقاطعوا مع بعض هي + +57 +00:04:28,810 --> 00:04:32,450 +إدارة الأهداف التقليدية أو الهرمية والإدارة + +58 +00:04:32,450 --> 00:04:40,390 +بالأهداف لو روحنا أجينا على الأهداف التقليدية زي + +59 +00:04:40,390 --> 00:04:45,350 +ما إحنا شايفينفي عندنا زي ما قلنا قبل شوية إنه + +60 +00:04:45,350 --> 00:04:50,230 +الإدارة بتنقسم إلى إدارة عليا وإدارة وسطى وإدارة + +61 +00:04:50,230 --> 00:04:56,950 +تسغيلية بنضع الأهداف الرئيسية للمؤسسة أو المنظمة + +62 +00:04:56,950 --> 00:05:02,930 +تبعتنا وبعدين بينبثق منه أهداف فرعية لكل مستوى من + +63 +00:05:02,930 --> 00:05:10,040 +المستويات فإحنا بنضع رسالة المنظمةوهي إيش بنوضح + +64 +00:05:10,040 --> 00:05:13,900 +الغرض من هذه المؤسسة للناس اللي بيشتغل خارج + +65 +00:05:13,900 --> 00:05:19,180 +المؤسسة بعدين الأهداف الاستراتيجية والتكنيكية + +66 +00:05:19,180 --> 00:05:25,500 +والتشغيلية هما الأهداف اللي إحنا بنضعهم لأقسام + +67 +00:05:25,500 --> 00:05:30,420 +الإدارة تبعتنا وبتكون هي موجهة للعاملين في هذه + +68 +00:05:30,420 --> 00:05:32,400 +المؤسسة تمام؟ + +69 +00:05:35,900 --> 00:05:38,700 +فإذا أروح يا دكتورة للـ «سلايد» اللي بعده عشان + +70 +00:05:38,700 --> 00:05:39,240 +نوضح + +71 +00:05:39,240 --> 00:05:52,600 +الـ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… + +72 +00:05:54,270 --> 00:05:57,750 +ماشي الـ «yes» و«نظمة» «Mission» أو «Mission» نفس + +73 +00:05:57,750 --> 00:06:01,870 +الشيء اللي هي هدف وجودنا فتحت جانبنا «الغرض تبعنا» + +74 +00:06:01,870 --> 00:06:06,950 +مستخدم صحية مدجار بيعه الشرق، ماشي، بعدين هدا في + +75 +00:06:06,950 --> 00:06:08,690 +الستراتيجية زي ما عشان احنا جايبشنا، وطبعا هي ده + +76 +00:06:08,690 --> 00:06:13,150 +العليا التكتيكية الوسطى العملاتية وتشغيل الشرق، + +77 +00:06:13,150 --> 00:06:16,880 +okay فضلاتمام، لو بدنا نيجي مثال سريع على + +78 +00:06:16,880 --> 00:06:19,020 +الـSlider اللي بعدها أنا مش هشرحها بالتفصيل عشان + +79 +00:06:19,020 --> 00:06:23,780 +الوقت ولكن خلينا مثلا نحكي إن الرسالة تبعت هذه في + +80 +00:06:23,780 --> 00:06:27,880 +عندنا منظمة صناعية الرسالة تبعتها هي صناعة منتجات + +81 +00:06:27,880 --> 00:06:32,820 +معدنية قياسية أو حسب الطلب بتستخدم فيه مجالات + +82 +00:06:32,820 --> 00:06:35,900 +مختلفة في الصناعة هذه الرسالة موجهة للناس اللي + +83 +00:06:35,900 --> 00:06:39,980 +خارج هذه المنظمة بعد هيك، عندي أهداف استراتيجية + +84 +00:06:39,980 --> 00:06:47,010 +موجهة للعاملينفي المؤسسة واللي بيضعوها هم الإدارة + +85 +00:06:47,010 --> 00:06:53,550 +العليا مثلا، عندي نمو سنة ويهدم المنظمة بنسبة 5% + +86 +00:06:53,550 --> 00:06:58,530 +يكون عائد الاستثمار عندي يصل إلى 15% تجنب تسريح + +87 +00:06:58,530 --> 00:07:03,330 +العاملين ويكون خدمة متميزة للزبائن هلأ، لو أجينا + +88 +00:07:03,330 --> 00:07:08,090 +للأهداف التكتيكية، حامس قسم، بس قسم واحد، مش هشرح + +89 +00:07:08,090 --> 00:07:13,150 +الباقي مثلا، لو روحنا لنائب مدير التسويقبقولّك إنه + +90 +00:07:13,150 --> 00:07:17,930 +عنده هانا بيع اتنين مليون وحدة بسعر عشرين دينار + +91 +00:07:17,930 --> 00:07:23,550 +للوحدة، تمام؟ إضافة منتج جديد، + +92 +00:07:23,550 --> 00:07:30,050 +زي’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’� + +93 +00:07:34,260 --> 00:07:38,900 +هو هنا بيصب أصلا بالهدف الستراتيجي إن أنا أزيد + +94 +00:07:38,900 --> 00:07:43,980 +نسبة الـ… نسبة اللي يكون في عندي نمو للشركة خمسة + +95 +00:07:43,980 --> 00:07:49,220 +بالمية فهو إذا حققنا خمسة بالمية، هي خمسة بالمية، + +96 +00:07:49,220 --> 00:07:52,320 +ماشي، تفضلي كمان ولو أجينا على جميع الأهداف + +97 +00:07:52,320 --> 00:07:54,840 +التانية، هيكون نفس الشيء بتصب في الهدف الرئيسي، + +98 +00:07:54,840 --> 00:08:04,480 +صحيح، تمام، هلأ، برضه، تفضلي، واضح، تمام،تمام، هلأ + +99 +00:08:04,480 --> 00:08:08,500 +أحكي للأهداف التشغيلية برضه هروح على قسم المبيعات + +100 +00:08:08,500 --> 00:08:14,900 +من أهداف قسم المبيعات إن هو الإجابة على طلبات + +101 +00:08:14,900 --> 00:08:19,260 +واستثمار زبائن خلال ساعتين هذا بيصب في إنه إحنا + +102 +00:08:19,260 --> 00:08:23,620 +نقدم خدمة متميزة للزبائن الوصول إلى الحصة المقررة + +103 +00:08:23,620 --> 00:08:27,780 +من المبيعات اللي هو 120 مليون وحدة، 120 ألف وحدة + +104 +00:08:27,780 --> 00:08:31,540 +إنه هنا بيصب في إنه إحنا يكون في عندنا استثمار + +105 +00:08:31,540 --> 00:08:37,740 +بنسبة 15%العمل على تحقيق زيادة زبون جديد يومياً + +106 +00:08:37,740 --> 00:08:46,220 +برضه بصب بصب في الأهداف الأساسية تمام والاتصال + +107 +00:08:46,220 --> 00:08:49,660 +بالزبائن الكبار كل أربع أسابيع وصغار كل تمان + +108 +00:08:49,660 --> 00:08:54,200 +أسابيع هذا برضه بصب في الأهداف العامة يعني باختصار + +109 +00:08:54,200 --> 00:08:58,420 +أنه أنا كل ما أحقق لو بدأنا من تحد أنه الأهداف + +110 +00:09:00,930 --> 00:09:06,490 +شغلية حققت بحقق الأهداف التكتيكية و بعدها بحقق + +111 +00:09:06,490 --> 00:09:11,110 +الأهداف اللي هي الاستراتيجية فانتظر، هكمل عنكوا + +112 +00:09:11,110 --> 00:09:15,170 +عشان أنا واجهة و لا عشان؟ لأ، بنكمل بس بنحكي بشكل + +113 +00:09:15,170 --> 00:09:19,390 +سريع، تمام، هلأ الإدارة بالأهداف أهداف تقليدية + +114 +00:09:19,390 --> 00:09:25,010 +معروفة يستطيع تكنيكي أو تكتيكي تشغل الـMBO الشرجمة + +115 +00:09:25,010 --> 00:09:30,370 +اللي هو Management By Objectiveالفكرة من هذه الـ + +116 +00:09:30,370 --> 00:09:31,530 +Basic Objective اللي دارب الأداء + +117 +00:09:36,680 --> 00:09:40,980 +يعني هنا باختصار يا بنات إنه المنهجية هذه بتعمل + +118 +00:09:40,980 --> 00:09:46,480 +على إنه الكل يتشارك في عملية وضع الأهداف ووضع + +119 +00:09:46,480 --> 00:09:52,260 +الخطط، تمام؟ أول خطوة في الإدارة بالأهداف إن أنا + +120 +00:09:52,260 --> 00:09:57,240 +أحدد أهداف المؤسسة بعد ذلك أعد خطط العمل بعد ذلك + +121 +00:09:57,240 --> 00:10:00,980 +أمراجعة التقدم الحاصل يعني إحنا بنبدأ نفّذ بهذه + +122 +00:10:00,980 --> 00:10:05,550 +الخطة بنشوف إحنا وين وصلنابعدين بروح براجع بعمل + +123 +00:10:05,550 --> 00:10:10,950 +هيك خطوة بس من باب المراقبة هل أنا ماشية صح؟ هل + +124 +00:10:10,950 --> 00:10:14,150 +أنا في الخطة اللي أنا حطيتها بمشي بحقق الأهداف ولا + +125 +00:10:14,150 --> 00:10:17,310 +في عندي مشكلة أصلا بالخطة نفسها؟ فبرجع زي ما أنتوا + +126 +00:10:17,310 --> 00:10:23,830 +شايفين السهم الأحمر برجع بظبط خطة الأعمال و بعديها + +127 +00:10:23,830 --> 00:10:29,050 +بنفذ و بشوف التقدم و بعديها أخر مرحلة بشوف أنا وين + +128 +00:10:29,050 --> 00:10:29,610 +وصلت + +129 +00:10:57,490 --> 00:10:58,890 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +130 +00:11:00,400 --> 00:11:03,240 +وبنراقب، طبعا المراقبة أول بأول، بتخليني على طول + +131 +00:11:03,240 --> 00:11:07,720 +أحل المشاكل، على طول أرتب الوضع، ماشي، بعدين بنشوف + +132 +00:11:07,720 --> 00:11:11,680 +هل احنا فعلا وصلنا لهدفنا، ناخد بالك أربع لوحدنا، + +133 +00:11:11,680 --> 00:11:17,040 +هل احنا التزمنا بالهدف ولا انحرفنا، واضح؟ فضلي، + +134 +00:11:17,040 --> 00:11:21,520 +وين زميلتيك؟ زميلتيك وين؟ معاك يا دكتورة، معاك يا + +135 +00:11:21,520 --> 00:11:25,880 +دكتورة، رايحيها شوية يا قبل، رايحيها شويةتمام احنا + +136 +00:11:25,880 --> 00:11:29,560 +فيه بانة تقسيمة يعني لحد هلأ احنا موظعين يا دكتورة + +137 +00:11:29,560 --> 00:11:35,570 +الأشياء باننا فضل فضل تمام هلأ بالنسبةلمزايا وعيوب + +138 +00:11:35,570 --> 00:11:38,570 +الإدارة بالأهداف لو أجينا نحكي بشكل شريع على + +139 +00:11:38,570 --> 00:11:42,410 +المزايا أقولنا إن الكل بيتشارك في وضع الأهداف فهذا + +140 +00:11:42,410 --> 00:11:48,250 +كل واحد بيركز جهده ووقته عشان ينفذ هذه الأهداف لما + +141 +00:11:48,250 --> 00:11:51,830 +يركز جهده هذا بيقدي إلى تحسين الأداء بيصير في عندي + +142 +00:11:51,830 --> 00:11:57,470 +مخرجات بشكل أفضل عملية مشاركة الموظفين والأقسام في + +143 +00:11:57,470 --> 00:12:01,150 +وضع الأهداف هذا بيساعدهم وبيحفظهم على إنهم ينجزوا + +144 +00:12:01,880 --> 00:12:11,960 +المشاريع الأهداف ويحققوها ولما الموظفين يشاركونها + +145 +00:12:11,960 --> 00:12:16,360 +بوضع الأهداف بتصير أنه أصلا كلهم بيصبوا في هدف + +146 +00:12:16,360 --> 00:12:23,270 +أساسي وهو هدف المنظمةبالنسبة للعيوب، يحد من قدرة + +147 +00:12:23,270 --> 00:12:28,490 +المنظمة على التعامل مع المتغيرات لأنه لما الموظفين + +148 +00:12:28,490 --> 00:12:32,290 +يكونوا ملاقزين بشكل كلي على الهدف أحيانًا لما يصير + +149 +00:12:32,290 --> 00:12:39,810 +في عندهم drop ممكن ما يكون في عندهم المرونة + +150 +00:12:39,810 --> 00:12:45,010 +الكافية لأنهم يتفادوا هذه الأخطاء لما يكون طبعًا + +151 +00:12:45,010 --> 00:12:51,790 +في الشريطةرضى للموظفين في الموضوع هذا أكيد هم ولا + +152 +00:12:51,790 --> 00:12:54,990 +هيحققوا أهدافهم اللي المفروض ينجزوها ولا هيحققوا + +153 +00:12:54,990 --> 00:13:00,190 +أهداف المنظمة النقطة التالتة يمكن أن تفقد الأهداف + +154 +00:13:00,190 --> 00:13:03,950 +الاستراتيجية أهميتها لصالح الأهداف التشغيلية يعني + +155 +00:13:03,950 --> 00:13:10,370 +لما أنا كموظف يكون في عندي هدف مركز عليه أحياناً + +156 +00:13:10,370 --> 00:13:16,330 +بيكون لا يصب في الهدف الاستراتيجي تبع المنظمةيعني + +157 +00:13:16,330 --> 00:13:20,690 +مثلًا زي المثال اللي ذكرته الدكتورة إنه أنا حاطة + +158 +00:13:20,690 --> 00:13:24,410 +الهدف تابعيني أنا بدي يزيد النمو عندي بالنسبة 5% + +159 +00:13:24,410 --> 00:13:28,970 +ولكن الهداف الاستراتيجية اللي حطاها الإدارة العليا + +160 +00:13:28,970 --> 00:13:33,750 +ممكن تكون هي حاطة من الخمسة لعشرة فأنا وقفت لعينة + +161 +00:13:33,750 --> 00:13:43,250 +خمسة وخلاص، ماكملتش بعدين هأناقض يعني الآن + +162 +00:13:43,250 --> 00:13:48,640 +يا رمضيوت التشويقحقق إن هدفي استراتيجي زياد أرباح + +163 +00:13:48,640 --> 00:13:52,880 +الشركة بنسبة 10%. طيب، «يارا» سابت الهدف وركزت على + +164 +00:13:52,880 --> 00:13:56,940 +إظهار إنه هي شاطرة في ذات التسويق، وإنهي مهتمة + +165 +00:13:56,940 --> 00:14:00,540 +بالقسم، ونسيت الهدف الأساسي، لأن أنا ممكن أركز على + +166 +00:14:00,540 --> 00:14:03,160 +الهدف الصغير، وزي ما عندي من «توتر ماركت» زي + +167 +00:14:03,160 --> 00:14:06,300 +المحاسبة وسائقة بين المصداقات، لأن ممكن الإنسان + +168 +00:14:06,300 --> 00:14:10,100 +يلاقي نفسه ورجال في شغله هو، ونفس الشغل العام أو + +169 +00:14:10,100 --> 00:14:15,240 +المصلحة العامة. الفضل.تمام، النقطة الرابعة إنه في + +170 +00:14:15,240 --> 00:14:19,160 +بعض القيم أو البيئة زي ما كنا بنحكي إنه بيئة العمل + +171 +00:14:19,160 --> 00:14:26,380 +هي بتأثر على سير العمل يعني لو كان في بعض العادات + +172 +00:14:26,380 --> 00:14:30,720 +أو القيم موجودة داخل هذه المنظمة ممكن تبطئ عملية + +173 +00:14:30,720 --> 00:14:34,540 +تنفير الأهداف إيش سميناها القيم هذه؟ أخدناها قبل؟ + +174 +00:14:34,540 --> 00:14:39,780 +مع حنين؟ شراحات حنين؟ هي بيئة المؤسسة لأ لأ لأ + +175 +00:14:39,780 --> 00:14:41,220 +الأخلاق + +176 +00:14:42,910 --> 00:14:48,030 +«ثقافة المنظمة» «ثقافة المنظمة» «ثقافة المنظمة» + +177 +00:14:48,030 --> 00:14:48,710 +«ثقافة المنظمة» «ثقافة المنظمة» «ثقافة المنظمة» + +178 +00:14:48,710 --> 00:14:50,130 +«ثقافة المنظمة» «ثقافة المنظمة» «ثقافة المنظمة» + +179 +00:14:50,130 --> 00:14:50,430 +«ثقافة المنظمة» «ثقافة المنظمة» «ثقافة المنظمة» + +180 +00:14:50,430 --> 00:14:51,210 +«ثقافة المنظمة» «ثقافة المنظمة» «ثقافة المنظمة» + +181 +00:14:51,210 --> 00:14:52,730 +«ثقافة المنظمة» «ثقافة المنظمة» «ثقافة المنظمة» + +182 +00:14:52,730 --> 00:14:57,450 +«ثقافة المنظمة» «ثقافة المنظمة» «ثقافة المنظمة» + +183 +00:14:57,450 --> 00:15:02,770 +«ثقافة + +184 +00:15:02,770 --> 00:15:08,110 +المنظمة» «ثقاف + +185 +00:15:10,320 --> 00:15:13,460 +النقطة الأخيرة، يا عزيزي عندك المايك مقفل، النقطة + +186 +00:15:13,460 --> 00:15:16,600 +الأخيرة، بس هنا الظاهر أنه صار فيه تكرار، بس هي + +187 +00:15:16,600 --> 00:15:21,380 +النقطة الأخيرة فعليًا الصح، أنه بينتج من الإدارة، + +188 +00:15:21,380 --> 00:15:24,860 +من العيوب إنها إن بكون في عنا أعمال ورقية كتير، + +189 +00:15:24,860 --> 00:15:28,240 +ولمّا بيكون عنا أعمال ورقية كتير فبكون هذا إرهاق + +190 +00:15:28,540 --> 00:15:31,480 +على الموظف من ناحية اللي هو تنفيذ المهمة بيكون + +191 +00:15:31,480 --> 00:15:35,240 +متطلب منه عدة وطائق وبنفس الوقت كمان إرهاق في + +192 +00:15:35,240 --> 00:15:40,380 +عملية الأرشفة وبيخليني أحتاج اللي هو أكتر موارد، + +193 +00:15:40,380 --> 00:15:43,560 +بيصير عندي أنه أنا بحتاج مكان أو ملفات الأرشفة، + +194 +00:15:43,560 --> 00:15:47,260 +بحتاج مكان أظن حافظة فيه لهذه الوطائق لو أنا بدي + +195 +00:15:47,260 --> 00:15:50,360 +أرجعلها في وقت لاحق، فهذا بيصير كمان مرهق على + +196 +00:15:50,360 --> 00:15:54,920 +مستوى الفرد وعلى مستوى الموظفةالأرشفة الأرشفة هي + +197 +00:15:54,920 --> 00:15:59,180 +database، مش ورقة، مصروف فانا قدّم سلسلة مؤذلة + +198 +00:15:59,180 --> 00:16:02,940 +ورقية إدارة المكاتب، برد على التليفونات، بيبعت + +199 +00:16:02,940 --> 00:16:06,880 +email، بكتب تقرير، والهدف نفسه محطوب على جانب، + +200 +00:16:06,880 --> 00:16:13,180 +فضلاطبعًا، هذا ببساطة هو… ‏- تفضلي يا هيا ‏- + +201 +00:16:13,180 --> 00:16:18,040 +طبعًا، هذا ببساطة قدّنتنا يارا اللي هو المزايا + +202 +00:16:18,040 --> 00:16:22,400 +والعيوب اللي هي علاقة الدارة بالهدف، لأ إحنا من + +203 +00:16:22,400 --> 00:16:27,820 +بداية المخادرة وإحنا بنقول إنه الهدف جزء أساسي من + +204 +00:16:27,820 --> 00:16:31,720 +الخطة وأنا مابقدرش أعمل خطة إلا بحال وجود عندي + +205 +00:16:31,720 --> 00:16:35,360 +هدف، وهو المرحلة الأولية إنه أنا أحدد أهداف، بعدين + +206 +00:16:35,360 --> 00:16:40,020 +أبدأ في مراحل التخطيط الأخرىطب بتتوقع هل الهدف + +207 +00:16:40,020 --> 00:16:43,980 +بيكون صياخته سهلة و أنا ممكن لقدام أعدل عليه ولا + +208 +00:16:43,980 --> 00:16:47,560 +لازم يكون في عندي معايير محددة لما أنا بدي أصيغ + +209 +00:16:47,560 --> 00:16:52,340 +هدفي و بدي أقراها هذه المعايير؟ ده سؤال متى يكون + +210 +00:16:52,340 --> 00:16:58,380 +الهدف ناجح أو أدخل صفات الأهداف الناجح أو سؤال ما + +211 +00:16:58,380 --> 00:17:03,400 +المقصود بـSmart في الأهداف؟اللي هي أصلا الـ + +212 +00:17:03,400 --> 00:17:06,760 +«وساعة» متفضلة «وساعة» متفضلة «وساعة»، أه + +213 +00:17:06,760 --> 00:17:09,020 +الـ«وساعة» ذكي أن يكون الهدف محدد + +214 +00:17:11,700 --> 00:17:15,140 +طبعًا، إحنا ما بدنا نشرحهم يا ويسام بس إنه فاهمة + +215 +00:17:15,140 --> 00:17:17,700 +معناه إنه إحنا فيه لازم يكون عندنا criteria + +216 +00:17:17,700 --> 00:17:20,620 +متواجدة ‏- بالطبع، لازم يكونوا كبارية، صحيح؟ + +217 +00:17:20,620 --> 00:17:24,100 +لاختيار الأهداف لازم ‏- تمام اللي هم زي ما إحنا + +218 +00:17:24,100 --> 00:17:28,400 +شايفين قدامنا خمس criteria اللي بتعطيني هدف بسميه + +219 +00:17:28,400 --> 00:17:32,300 +هدف smart هدف smart يعني أنا صائغة هدفي بالطريقة + +220 +00:17:32,300 --> 00:17:35,620 +السليمة اللي أسهل علي عملية التحطيط عملية المتابعة + +221 +00:17:35,620 --> 00:17:39,510 +وعملية الوصول لهذا الهدفنبدأ في أول كريتيريا عندي + +222 +00:17:39,510 --> 00:17:43,270 +specific لازم يكون عندي هدف محدد لما أنا أشي بدأ + +223 +00:17:43,270 --> 00:17:46,690 +أطوّأ أحكي بدأ أعمل تطوير في المنظمة بدأ أحدد في + +224 +00:17:46,690 --> 00:17:50,890 +أي جزئية بدأ أطور هل أنا بدأ أعمل تطوير أو تدخلات + +225 +00:17:50,890 --> 00:17:53,870 +في الجانب التسويق عشان أنا أوصل لمبيعات أكتر اتحقق + +226 +00:17:53,870 --> 00:17:59,740 +لللي هو التطوير على مستوى الأرباح؟أو هل من خلال + +227 +00:17:59,740 --> 00:18:04,000 +بناء قدرات للموظفين تعطيني كفاءة أو فعالية أكتر + +228 +00:18:04,000 --> 00:18:08,340 +بالإنتاجية فهنا أنا بكون حددت اللي هو شو الهدف + +229 +00:18:08,340 --> 00:18:12,140 +تبعي، تمام؟ هلأ الـ criteria التاني أو المعيار + +230 +00:18:12,140 --> 00:18:15,400 +التاني مجرد مرجع مجرد + +231 +00:18:17,490 --> 00:18:22,030 +اللي هو يكون عندي قابل للقياس عشان هيك لما احنا + +232 +00:18:22,030 --> 00:18:26,650 +بنحكي و بنعمل هدف معين لازم يكون عندي واضح شو + +233 +00:18:26,650 --> 00:18:29,430 +الأعداد اللي أنا بده أستهدفها قدش مدى التأثير اللي + +234 +00:18:29,430 --> 00:18:34,130 +بده أثر فيه زي مثلا لما أنا بده أعملأحد المشاطات + +235 +00:18:34,130 --> 00:18:37,630 +اللي بتكون مثلًا إلها علاقة في زيادة معرفة من خلال + +236 +00:18:37,630 --> 00:18:40,650 +برامج تدريبية لمجموعة من الخريجين في تخصص معين + +237 +00:18:40,650 --> 00:18:45,190 +بحدد مثلًا في هدفي إنه أنا بدي أستهدف 30 شخص هدول + +238 +00:18:45,190 --> 00:18:47,550 +الـ «تلاتين» شخص بديوا يصير عنهم زيادة معرفية + +239 +00:18:47,550 --> 00:18:53,510 +بنسبة 70% إذا ممتاز، من هذا قابل القياس مُتبَط في + +240 +00:18:53,510 --> 00:18:59,010 +رقم أنا بدي أنجح بالنسبة 90% أو طيف رقم عشان المخ + +241 +00:18:59,010 --> 00:19:04,260 +يتبرمج عليه، تلاتةتمام، المعيار التالت achievable، + +242 +00:19:04,260 --> 00:19:09,380 +قابل للتحقيق لما أنا أجيب هدف لإني أكون متوافق مع + +243 +00:19:09,380 --> 00:19:12,980 +الواقع اللي أنا موجودة فيه، مع المعطلات والمتغيرات + +244 +00:19:12,980 --> 00:19:17,800 +اللي موجودة فيه، مايكون إش خيالةزي مثلًا، نروح + +245 +00:19:17,800 --> 00:19:21,740 +ونقول إحنا بدنا نستهدف في أحد المناطق المهمشة + +246 +00:19:21,740 --> 00:19:25,800 +السيدات، إنه إحنا نرفع الوعي عندهم أو الخبرات في + +247 +00:19:25,800 --> 00:19:29,320 +مجال اللي هو المهارات الحسوب، بقدرش أنا أروح + +248 +00:19:29,320 --> 00:19:33,120 +أستهدف السيدات، مش متعلمات، وأقول أو أفوتهم مباشرة + +249 +00:19:33,120 --> 00:19:36,920 +على لو تعلم الحسوب، لازم يكون في عندي اللي هو + +250 +00:19:36,920 --> 00:19:41,060 +معطيات بتساعد على تحقيق هذا الهدف، تمام؟ الميارة + +251 +00:19:41,060 --> 00:19:44,510 +الرابعةلحظة، بدّى أزيد الحصة السوقية في السوق + +252 +00:19:44,510 --> 00:19:48,330 +بالنسبة 100%؟ والله، أنجد، طب و المنافسين؟ مافعش – + +253 +00:19:48,330 --> 00:19:51,950 +واني أروح – ماريكي بدّى أجيب في مساقى الإدارة 105 + +254 +00:19:51,950 --> 00:19:59,870 +%؟ يمكن، فضل، يكوننا – إذا مع ال bonus، أحنا بنقفل + +255 +00:19:59,870 --> 00:20:02,330 +كله و أنت أعطينا ال bonus، بنزيد 105% إن شاء الله + +256 +00:20:02,330 --> 00:20:06,320 +– مابتجيش يا أنتي، سياسات الجامعة بتبتعد عنكفضلك، + +257 +00:20:06,320 --> 00:20:12,220 +المعيار الرابع realistic ويكون هدف واقعي، ماقولش + +258 +00:20:12,220 --> 00:20:16,120 +والله أنا بدي أعلم مثلا عندي نادي من نوادي الإبداع + +259 +00:20:16,120 --> 00:20:21,260 +اللي بتعزز مهارات الإبداع عند مثلا فئة الطلاق اللي + +260 +00:20:21,260 --> 00:20:24,400 +هم من 13 ل 15، ماقولش أنه أنا بدي أعلمهم مهارات + +261 +00:20:24,400 --> 00:20:27,510 +كيف يعملوا صاروخ فضائي، لأبس أنا بقول بدي أوسع + +262 +00:20:27,510 --> 00:20:31,090 +مهارات التفكير عندهم هانا بكون أكتر واقعيا كيف + +263 +00:20:31,090 --> 00:20:34,290 +يربطوا التكنولوجيا مع باقي القطاعات اللي موجودة + +264 +00:20:34,290 --> 00:20:38,190 +هدفي بكون واقعي بس لو روحت أنا أحكي عن إشي مش + +265 +00:20:38,190 --> 00:20:42,150 +مرتبط بالواقع تبعي أو مش قادرة أحقق قطع في الواقع + +266 +00:20:42,150 --> 00:20:46,350 +تبعي بكون أنا هدفي مش ضمن المعيير اللي لازم تكون + +267 +00:20:46,350 --> 00:20:51,030 +متوافرة فيه آخر معيار اللي هو معيارطبعاً لازم يكون + +268 +00:20:51,030 --> 00:20:54,350 +هدفي محدد بزمان بقدرش أقول أنا بدي أعمل كذا و + +269 +00:20:54,350 --> 00:20:58,330 +أسيبه قابن أول حاجة بفقد الحمسي للتنفيذ بصير خلاص + +270 +00:20:58,330 --> 00:21:02,490 +مافي عندى إيش رابط أنه أنا بدي أتشجع أنه أنا أبدأ + +271 +00:21:02,490 --> 00:21:05,870 +في العمل أو أكون بتابع و بواصل العمل عشان أوصل له + +272 +00:21:06,330 --> 00:21:10,210 +شغلة تانية، ما بقدر أقيس أدائي لو أنا مش بحدد وقت + +273 +00:21:10,210 --> 00:21:13,830 +بيصير مثلا بعد الشهر الأول مفروض قدّاش يكون عندي + +274 +00:21:13,830 --> 00:21:16,790 +إنجاز لو أنا بدأ أوصل ماكنتش محددة إنه أنا بدأ + +275 +00:21:16,790 --> 00:21:19,730 +أوصل خلال تلت شهور فعشان هيك لازم أكون محددة بزمن + +276 +00:21:19,730 --> 00:21:22,590 +عشان يسهّل عملية المتابعة قدّاش صار عندي إنجاز + +277 +00:21:22,590 --> 00:21:26,590 +مقارنة بالزمن اللي أنا ماشية فيه وبالنسبة للزمن + +278 +00:21:26,590 --> 00:21:30,110 +الكل وهل أنا ماشية بطريقة سليمة أو لا، تمام؟ + +279 +00:21:30,110 --> 00:21:32,390 +دكتورة، خلّينا نعمل عرض قبل بس مروح على الـslide + +280 +00:21:32,390 --> 00:21:38,680 +التانية عشان هذه عبارة عن أسئلةعاد لإيش؟ إنه slide + +281 +00:21:38,680 --> 00:21:45,360 +show، مش إنه تطلع بدون نشغّل الكاسة يعني وإحنا بنى + +282 +00:21:45,360 --> 00:21:49,560 +presentation مش اللي هو نفتح powerpoint عادي بس + +283 +00:21:49,560 --> 00:21:55,580 +إنه نعمل عرض عرض من تحت تمام إحنا في + +284 +00:21:55,580 --> 00:22:03,780 +الـ………………………………………………………………………………………………………………………………………………………………………………………………………� + +285 +00:22:14,610 --> 00:22:16,010 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +286 +00:22:24,720 --> 00:22:29,520 +جنبي كثير هما هيكم الأولى، تمام نروح للـslide اللي + +287 +00:22:29,520 --> 00:22:33,820 +بعدها ناخد بعض الأمثلة نشوف كده إحنا كانوا الناس + +288 +00:22:33,820 --> 00:22:37,800 +اللي كتبت هذه الأهداف موفقين فيها وإذا هما عملوا + +289 +00:22:37,800 --> 00:22:40,560 +هذه الأهداف بناءً على الـSmart ولا لأ؟ أكيد، إحنا + +290 +00:22:40,560 --> 00:22:43,760 +ممكن نعرضكم الأهداف لعند خمسة، تمام؟ دكتور، يمشي + +291 +00:22:43,760 --> 00:22:49,200 +بالـHUD عشان الـSmart واحد واحد ولا و لا بعض؟ ورا + +292 +00:22:49,200 --> 00:22:54,630 +بعض، هم خمسة المفروضتنين، تلاتة، أربعة، تمام، بس + +293 +00:22:54,630 --> 00:22:58,390 +لهون، okay تمام، هلأ قدامنا خمس أهداف، المفروض + +294 +00:22:58,390 --> 00:23:02,810 +هدول الأهداف لما ننصاغوا يكونوا أخدوا الـcriteria + +295 +00:23:02,810 --> 00:23:05,170 +اللي إحنا حكيناهم بناءً على الـSmart، يكون عندى + +296 +00:23:05,170 --> 00:23:08,170 +خمس معينين دوخة تكونوا مانيش يا نايا بس ملاحظة، + +297 +00:23:08,170 --> 00:23:12,110 +ممكن يا يارب إرتبت الكرسي في الحياتي، أنت، أنت + +298 +00:23:12,110 --> 00:23:16,070 +بتلفي و أنا بدوخ، من أول المحاضرة، بدأ نبّهلك، + +299 +00:23:16,070 --> 00:23:20,610 +ماتضلكيش تحرك الكرسي،إتبعتي يا ربي، نجيب المصمم + +300 +00:23:20,610 --> 00:23:23,350 +اللي دكوك في الحيط، إتبعتي، أنا ماتوقع نفسي واحدة + +301 +00:23:23,350 --> 00:23:27,490 +حاجات، يالا إتصبت خلاص يا دكتورة، بس يا محركة، + +302 +00:23:27,490 --> 00:23:33,050 +حقكم علي يا فنات، مش مشكلة، صدر، حلو مين بديه؟ حلو + +303 +00:23:33,050 --> 00:23:35,490 +أساري الصبايا قدامكم موضحين الأهداف، مين حابب + +304 +00:23:35,490 --> 00:23:39,270 +يشاركنا بأول واحد؟ أنا؟ أنا ممكن أحكي؟ تفضلي، + +305 +00:23:39,270 --> 00:23:44,030 +تفضلي يا ولاةأي من الأهداف التالية مصاغة بالطريقة + +306 +00:23:44,030 --> 00:23:48,310 +الصحيحة أريد رفع مبيعات متجر الإلكتروني بنسبة 150% + +307 +00:23:48,310 --> 00:23:51,990 +في غضون 6 شهور ماشي هو محدد دلوقت بس أنه هو مش + +308 +00:23:51,990 --> 00:23:55,150 +realistic يعني مش واقعي إيش بده يزيد رفع المبيعات + +309 +00:23:55,150 --> 00:23:59,670 +بنسبة 150%؟ أعتقد أنه هدف مش مصاغ بطريقة صحيحة + +310 +00:23:59,670 --> 00:24:03,730 +بعيد عن الواقعية؟ لأ تمام مين مع ولا بيقول أنه + +311 +00:24:03,730 --> 00:24:09,930 +الهدف مش smart؟ لأ الهدف smart مين اللي بيقول نور؟ + +312 +00:24:10,960 --> 00:24:15,020 +أنا بتوقع smart تمام، ماعرفت يا نور هو smart، + +313 +00:24:15,020 --> 00:24:19,200 +قوليلنا أول إشي ال timing أخر إشي اللي هو من ال + +314 +00:24:19,200 --> 00:24:24,500 +smart ال T كاتب ست شهور محدد النسبة يعني أعتقد أنه + +315 +00:24:24,500 --> 00:24:28,040 +هو شايف أنه ممكن يتحقق + +316 +00:24:30,230 --> 00:24:34,610 +إيش فيه كمان أنا مش شدتيه شويه تمام هو محدد وواقعي + +317 +00:24:34,610 --> 00:24:37,190 +وواقعي ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد + +318 +00:24:37,190 --> 00:24:38,870 +ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد + +319 +00:24:38,870 --> 00:24:41,050 +ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد + +320 +00:24:41,050 --> 00:24:46,070 +ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد + +321 +00:24:46,070 --> 00:24:47,050 +ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد + +322 +00:24:47,050 --> 00:24:57,390 +ومحدد ومحدد ومحدد ومحدد ومحدد ومحدد + +323 +00:24:57,390 --> 00:25:04,980 +ومحدد ومحدد ومحد- تمام؟ من شركة حاجة؟ تمام؟ لحظة + +324 +00:25:04,980 --> 00:25:07,440 +يا عزيزي ‏- عفوا يا دكتور ‏- من أين جيبها؟ ‏- من + +325 +00:25:07,440 --> 00:25:13,200 +أين جيبها؟ ‏- هذه الأهداف أنا جيبتهم من خلال مواقع + +326 +00:25:13,200 --> 00:25:15,880 +‏يعني مكتوبين إنه هي مثال على الأهداف السليمة + +327 +00:25:15,880 --> 00:25:21,880 +وأهداف الـ ‏- بس هي إحنا بنقف ضاد عن 150% شوية هذه + +328 +00:25:21,880 --> 00:25:25,540 +خيالية يعني لو جالي ما ت .. عفوك تشبكولنا الهدف + +329 +00:25:25,540 --> 00:25:29,560 +سليم هذا لما تكون في حادة الاحتكاربس إنت بتحكي + +330 +00:25:29,560 --> 00:25:33,220 +منجر الاختصار، مابيكونش في احتكار تمام، بس إذا هو + +331 +00:25:33,220 --> 00:25:39,380 +بدري تحذر ممكن أنا بس أعطى تعليق هو يمكن مقصود + +332 +00:25:39,380 --> 00:25:45,040 +بـ150 إنه أنا عندي مثلا لو أنا ببيع 100 أطعة مثلا + +333 +00:25:45,040 --> 00:25:48,440 +في الشهر أو مبيعاتي حاليا 100 فأنا بدى أضربهم + +334 +00:25:48,440 --> 00:25:53,980 +بـ150 يعني زي كأنه يستيروا 250 زي مرة ونص إذا إيه + +335 +00:25:53,980 --> 00:25:59,900 +صياغة المبيعات؟ إذا صياغة الأدف مش سليمةالفكرة + +336 +00:25:59,900 --> 00:26:03,080 +اللي شرحتها ما وصلتناش ومجرد ما قرأنا، خُدي بالك، + +337 +00:26:03,080 --> 00:26:09,500 +المجرد إلكتروني منافسة، فلو قلت 15%، 50، بتمشي لك + +338 +00:26:09,500 --> 00:26:13,860 +150 في المنافسة، بتمشيش يعني، فضل، ممكن يكون منخ + +339 +00:26:13,860 --> 00:26:18,960 +الأعلى اللي هو فاتح سوق جديد، وإيه؟ مجرد إلكتروني + +340 +00:26:18,960 --> 00:26:24,280 +يعني، أيش عالم؟تمام، يعني أنا اليوم إذا بستهدف على + +341 +00:26:24,280 --> 00:26:29,060 +مستوى اللي هو خلّينا نقول خمس دول، روحت أنا ضفت + +342 +00:26:29,060 --> 00:26:32,560 +استهدفت كمان خمس دول جديدة وعارف هدول الدول لما + +343 +00:26:32,560 --> 00:26:36,460 +أنا اخترتهم عندهم طلب من خلال المتاجر الإلكترونية + +344 +00:26:36,460 --> 00:26:39,600 +أكتر من اللي كانوا من عندي، فممكن أحقق مبيعات + +345 +00:26:39,600 --> 00:26:42,840 +بالنسبة 150%، okay ماشي، مش هنخلّيه يضيع وقتنا + +346 +00:26:42,840 --> 00:26:46,400 +ويروحنا في نقاش كبير، روح على هدفك تاني، تفضلي يا + +347 +00:26:46,400 --> 00:26:47,960 +فاتى تفضلي يا فاتى + +348 +00:26:52,550 --> 00:26:58,830 +فاتن؟ ماشي تفضلي انا مش هاروح للهدف التاني بس أنا + +349 +00:26:58,830 --> 00:27:03,490 +هجاوبك مين أكتر الأهداف صحيحة حسب الـSmart أنا + +350 +00:27:03,490 --> 00:27:09,510 +بشوف الهدف الأخير اللي هو تنفيذ تلت برامج بناء + +351 +00:27:09,510 --> 00:27:12,890 +قدرات تلتين موظف خلال النصف الأول من العام المقبل + +352 +00:27:12,890 --> 00:27:19,550 +أول إشي سياقة الهدف واضحة أنا شايفة فهوبصفحات + +353 +00:27:19,550 --> 00:27:24,170 +محددة مجرد بالقابل للقياس أنا بقدر أقيس من خلال + +354 +00:27:24,170 --> 00:27:27,650 +المعطيات إن أنا في عندي تلت برامج اتنفذت أو لا الـ + +355 +00:27:27,650 --> 00:27:32,390 +«بنيفيشير» الـ «تلاتين» كمان هذا مؤشر الوقت «Time + +356 +00:27:32,390 --> 00:27:38,190 +Pound» هو فيه وقت محدد لتنفيذ هذا الهدففي عندنا + +357 +00:27:38,190 --> 00:27:43,730 +الـtime measurable، realistic، منطقي، تلت برامج + +358 +00:27:43,730 --> 00:27:49,170 +لتلتين موظف خلال النصف الأول، شاف أنه مترعبات، فيه + +359 +00:27:49,170 --> 00:27:52,990 +ترعبات، والآخر إيش الـtime؟ الـtime هاي يوم حدد، + +360 +00:27:52,990 --> 00:27:56,210 +اللي هو النصف الأول من العام، بقى الأهداف أنا لها + +361 +00:27:56,730 --> 00:28:00,810 +صحيح، بقى الأهداف فيها مش .. مش .. مش .. طب لو + +362 +00:28:00,810 --> 00:28:03,890 +سألت لفاتن على الهدف اللي قبله، رفع المعدل + +363 +00:28:03,890 --> 00:28:07,090 +التراكمي من جيد إلى جيد جدا في نهاية العام + +364 +00:28:07,090 --> 00:28:14,210 +الجامعي؟ رفع المعدل التراكمي من جيد إلى جيد جدا؟ + +365 +00:28:14,210 --> 00:28:17,550 +إذا بدأ أقول؟ + +366 +00:28:18,740 --> 00:28:23,600 +أنا كطالب جامعي ومعدلة حاليًا جيد وحاطط هدف قُدّام + +367 +00:28:23,600 --> 00:28:27,300 +إنه مع نهاية العام الجامعي أو أخر سنة بالجامعة + +368 +00:28:27,300 --> 00:28:32,620 +أتخرج بجيد جدًا هذا هدف واضح ولا مش واضح؟ أو تنطبق + +369 +00:28:32,620 --> 00:28:38,180 +على المعايير تبع تسمار؟ ممكن، + +370 +00:28:38,180 --> 00:28:43,700 +مش أكيد، بس ممكن أفضل + +371 +00:28:43,700 --> 00:28:52,350 +أحد أخر سنة في الجامعة؟صحيح لأ مش واقعي مابجيش + +372 +00:28:52,350 --> 00:28:55,970 +أحسن تلاكم يا خولي بالك مايختلفنا هنا في التفاصيل + +373 +00:28:55,970 --> 00:28:59,210 +في نهاية العامة في أخر فصل أنا ماكنت بلمّر في + +374 +00:28:59,210 --> 00:29:02,210 +أغراضي بالدروع خلاص يعني لأ ما هو أنا ماقلتش أنه + +375 +00:29:02,210 --> 00:29:05,910 +أنا في أخر فصل بس أنه مع التخرج بدي أوصل لهذا في + +376 +00:29:05,910 --> 00:29:10,790 +STI لأ في النهاية في STI لأ في النهاية أو في نهاية + +377 +00:29:10,790 --> 00:29:15,840 +الجامعين غير نهاية الدراسة للجامعينفي نهاية + +378 +00:29:15,840 --> 00:29:19,480 +الدراسة الجامعية، هو لو كان من جيد لجيد جدا، هذا + +379 +00:29:19,480 --> 00:29:23,040 +واقعي، بس لو حد قاللي من جيد، ده ممتاز، هذا اللي + +380 +00:29:23,040 --> 00:29:24,080 +بيكون مش واقعي في هذا البرنامج + +381 +00:29:24,080 --> 00:29:35,520 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +382 +00:29:36,870 --> 00:29:40,910 +طب أكيد، تفضّل أريد + +383 +00:29:40,910 --> 00:29:43,270 +أن أحصل على شهادة ماجستير وأريد أن أحصل على وظيفة + +384 +00:29:43,270 --> 00:29:46,330 +مسئولة تسويق في مؤسستي، فدول الأهداف الإثنين + +385 +00:29:46,330 --> 00:29:49,970 +مقصين، مش ما نقدرش نقول عليهم أهداف smart لإنه ما + +386 +00:29:49,970 --> 00:29:53,210 +حددوا زمان ولا حددوا شو الطريقة اللي هيتبعوها + +387 +00:29:53,210 --> 00:29:57,210 +بالنسبة للوظيفة، إيش لازم يعمل عشان هو يقدر يوصل + +388 +00:29:57,210 --> 00:30:01,710 +لهذا الهدفعشان الوقت ضايق عشر دقائق «أكيدًا، لكلام + +389 +00:30:01,710 --> 00:30:04,930 +فاتن، الهدف الصياغ الأخير هو أفضل صياغ، فإحنا + +390 +00:30:04,930 --> 00:30:10,210 +الأول اختلفنا عليه عشان رقم 150» «فعليًا، احنا + +391 +00:30:10,210 --> 00:30:14,270 +خاطين الأول والأخر هدا، وما بينهم هي أهداف خاطر» + +392 +00:30:14,270 --> 00:30:19,350 +«طبعًا، هلأ، اللي بعد؟» «ما هي سريب التخطيط؟» «هو + +393 +00:30:19,350 --> 00:30:25,900 +أكتر»طبعًا، من الـ«كيميوشيكات السريعية»؟ «الأدوات + +394 +00:30:25,900 --> 00:30:29,660 +التخطيطية» هي التنبؤ، أنه أنا أتوقع شو بدي أكون + +395 +00:30:29,660 --> 00:30:32,280 +عندى بالمستقبل، وبناء على هاي التنبؤات أعمل الخطوط + +396 +00:30:32,280 --> 00:30:37,760 +تبعكى في التنبؤ احنا بنستخدم أساليب إحصائية، ممكن + +397 +00:30:37,760 --> 00:30:41,420 +تقصها في الإحصاء، وأساليب وصفية، اللي هي الخبرة، + +398 +00:30:41,420 --> 00:30:46,220 +الحكمة، إيش يصير في المستقبل، خبرة يومين خلفيتي في + +399 +00:30:46,220 --> 00:30:50,980 +العمل وفي الحياة، تفضل اتنينتمام، اتنين اللي هو + +400 +00:30:50,980 --> 00:30:54,300 +كتابة السيناريوهات وزي ما شرحنا خلال الشرح أن يكون + +401 +00:30:54,300 --> 00:30:58,260 +عنده سيناريو A وB وC على أساس أنه يكون متوافق أكتر + +402 +00:30:58,260 --> 00:31:01,220 +أنه يكون عنده مرونة في التغيير ما بين السيناريوهات + +403 +00:31:01,220 --> 00:31:04,420 +أو اختيار السيناريو الأفضل لواقع التنفيذ ممتاز + +404 +00:31:06,120 --> 00:31:09,820 +تمام؟ المقارنة المرجعية يكون مثلًا أنا عندي تنفيذ + +405 +00:31:09,820 --> 00:31:14,360 +سابق لإيش معين وبناءً عليه أبنع خطوات جديدة أكون + +406 +00:31:14,360 --> 00:31:17,940 +ماخد منهم، ماهيش اللاسول؟ بجيب موازنات يا أخوات، + +407 +00:31:17,940 --> 00:31:21,000 +بجيب موازنات السنة الماضية وبناءً عليها بكمل السنة + +408 +00:31:21,000 --> 00:31:25,540 +هذه، باعتمد على الماضي يعني، فضلي تلاتةأربعة + +409 +00:31:25,540 --> 00:31:30,020 +استخدام الكوادر التخطيطية أنه أنا ممكن يكون عندي + +410 +00:31:30,020 --> 00:31:34,060 +اللي هو أو بشايفة أنا الرابع والخامسة أنه ممكن + +411 +00:31:34,060 --> 00:31:38,520 +أدمجهم مع بعض استخدام الكوادر التخطيطية مع مشاركة + +412 +00:31:38,520 --> 00:31:42,380 +والإدماج بعملية التخطيطقدّش أنا بكون في عندى إدماج + +413 +00:31:42,380 --> 00:31:45,640 +للي هو فئات مختلفة في التخطيط قدّش أنا بقدر أوصل + +414 +00:31:45,640 --> 00:31:49,380 +لخطة ناجحة لأن ما يحدث في التنفيذ مع اللي هم + +415 +00:31:49,380 --> 00:31:52,720 +المنفذين أو الإدارة الدنيا هم اللي بيقدروا ياخدوا + +416 +00:31:52,720 --> 00:31:55,340 +الـfeedback ويعرفوا شو التحديات اللي واجهت أثناء + +417 +00:31:55,340 --> 00:31:58,600 +التنفيذ إذا أخدتها من هم بيكون أنا ككادر تخطيتي + +418 +00:31:58,600 --> 00:32:03,460 +قادر أعكس هدف الخطط القادمة عفواً وما أكرر أخطاء + +419 +00:32:03,460 --> 00:32:06,840 +وأقعد فيها سابقاً عادة إن الكوادر التخطيطية عظمها + +420 +00:32:06,840 --> 00:32:11,070 +جسد درجة عادة إن همابكون كل واحد فيه ممثل عن قسم + +421 +00:32:11,070 --> 00:32:13,970 +بيشارك في التخطيط المشاركة اللي هي الإدارة + +422 +00:32:13,970 --> 00:32:16,550 +بالمشاركة إنه جميع أعضاء المؤسسة يشاركوا في + +423 +00:32:16,550 --> 00:32:19,990 +التخطيط في القسم أو تخصصها، فيه فرق بالإتنين، + +424 +00:32:19,990 --> 00:32:27,130 +الكوادر التخطيطية يرأوا هي، بس، okay؟ – بس + +425 +00:32:27,130 --> 00:32:31,630 +درجعيتهم كلهم – التلاتين بنت المسجدين – دعنا، من + +426 +00:32:31,630 --> 00:32:36,720 +وين؟ – نعمطبعا، بقول لما نحكي استخدام الكوادر + +427 +00:32:36,720 --> 00:32:40,120 +التخطيطية إنه أشخاص معينين، أنا بأسطر مشاركة إن + +428 +00:32:40,120 --> 00:32:43,980 +الـ«Data» اللي جاية، الـ«Data» اللي جاية، جاية من + +429 +00:32:43,980 --> 00:32:47,100 +خلال مشاركة الأشخاص التانين، عشان هيك حسيت الرابط + +430 +00:32:47,100 --> 00:32:50,740 +بنبني على بعض، بنبني أه، أنتي على بعض، تمام، + +431 +00:32:50,740 --> 00:32:54,500 +بالظبط، هلأ، هنروح للـslide الأخر يا دكتورة، بعد + +432 +00:32:54,500 --> 00:32:59,490 +ذلك؟تمام، هلأ إحنا بدنا نحكي على شركة إحنا ذكرناها + +433 +00:32:59,490 --> 00:33:04,090 +أكتر من مرة في محاضراتنا السابقة ونحكي شو هي اللي + +434 +00:33:04,090 --> 00:33:09,050 +عملته بقصة الخطط تبعتها هلأ، بس بدي أحكي مقدمة + +435 +00:33:09,050 --> 00:33:13,030 +صغيرة عن شركة «شاومي» شركة «شاومي» هي شركة صينية + +436 +00:33:13,030 --> 00:33:20,750 +أنشئت في 2010 بداية أنشئت كبرمجيات بالظبط مش كشركة + +437 +00:33:20,750 --> 00:33:24,970 +مصنعة على الـ «سمارت وان» بس نفس المظهر خارج مقدمة + +438 +00:33:25,850 --> 00:33:31,930 +تمام هلأ هي أول جوال أنشأته في عام 2011 في ذلك + +439 +00:33:31,930 --> 00:33:36,090 +الوقت كان في الصين ما يقارب 400 شركة محلية في + +440 +00:33:36,090 --> 00:33:39,850 +الصين بتعمل على تصنيع الـ smartphone فهي دخلت + +441 +00:33:39,850 --> 00:33:46,910 +منافسة كانت هي محلية بداية في 2014 صارت شاومي هي + +442 +00:33:46,910 --> 00:33:52,590 +الشركة الثالثة على الصين بعد أبل و Samsung وهي + +443 +00:33:52,590 --> 00:33:58,940 +اكتسحت السوقفي عام 2016 بدأت لحظة لحظة لحظة، هى + +444 +00:33:58,940 --> 00:34:03,500 +قابلة شركة صينية؟ لأ إن هى تنافس في السوق الصيني + +445 +00:34:03,500 --> 00:34:06,260 +آه في السوق الصيني، بس هى مش عارفة في السوق + +446 +00:34:06,260 --> 00:34:10,640 +الصيني، آه لأ لأ لأ لأ تنافس في السوق الصيني لأ + +447 +00:34:10,640 --> 00:34:16,300 +منافسة بس آه بعدها في 2016 قررت إن هى تروح للعالم + +448 +00:34:16,300 --> 00:34:21,320 +انتشرت فيه عدة دول، منها الهند، منها أمريكا، منها + +449 +00:34:21,320 --> 00:34:26,120 +دول العربية مثل الإبارات ومصر وغيرهافي عام 2018 + +450 +00:34:26,120 --> 00:34:32,740 +أصبحت الشركة رقم أربعة عالمياً من خلال إنتاج لـ + +451 +00:34:32,740 --> 00:34:36,280 +Smartphone بسبقها Samsung و بسبقها Apple و Huawei + +452 +00:34:36,280 --> 00:34:41,320 +ملاحظة أن Samsung أُنشئت عام 1938 و Apple أُنشئت + +453 +00:34:41,320 --> 00:34:46,060 +عام أعتقد الـ 76 فلو أجهنا نتطلع بس إن هي خلال 8 + +454 +00:34:46,060 --> 00:34:51,010 +سنوات أو 10 سنوات أصبحترقم أربعة بالنسبة للعالم + +455 +00:34:51,010 --> 00:34:55,850 +هذا بيدل على جودة التخطيط تبعتها ووضوح الأهداف + +456 +00:34:55,850 --> 00:35:00,620 +بحيث أنه كان هدفهادرست السوق صح عرفت إنه ودرست إيش + +457 +00:35:00,620 --> 00:35:05,180 +درست المنافسين إيش ميزاتهم إيش عيوبهم وبنقل عليه + +458 +00:35:05,180 --> 00:35:10,320 +أنت طلعت خطة العمل التنفيذية تبعتها يعني صارت هي + +459 +00:35:10,320 --> 00:35:16,440 +في 2016 أو بشكل عام إن هي كانت لما تبيع الأجهزة + +460 +00:35:16,440 --> 00:35:19,520 +تبعتها كانت بيعها بسعر التكلفة بالإضافة الربح + +461 +00:35:19,520 --> 00:35:23,620 +عندها يكون بس 5% يعني أول smart phone أول ما نزلت + +462 +00:35:23,620 --> 00:35:27,610 +أول ما نزلت عندنا بـ900 شكل كانتبالظبط، أنا حتى + +463 +00:35:27,610 --> 00:35:32,350 +ألف، أنا في هي هذا جوال شاومي عندي من 2016 أعلى، + +464 +00:35:32,350 --> 00:35:38,630 +أعلى، أعلى هذا بـ150 دولار، هذا أول جوال، هذا + +465 +00:35:38,630 --> 00:35:43,530 +Redmi Note 4، 150 دولار، وحتى الآن هي قاعد بيشتغل، + +466 +00:35:43,530 --> 00:35:47,210 +اللي هو من 2016 لغاية 2020، من ورشته محلي ولا من + +467 +00:35:47,210 --> 00:35:50,670 +خارج؟ لأ، لأ، هذا أجانب من خارج غزة، عشان هيك أنا + +468 +00:35:50,670 --> 00:35:53,450 +سألتك، يعني احنا ماعناش جوالات جد حلوة بـ150 + +469 +00:35:53,450 --> 00:35:57,470 +دولار،بالظبط، هو 150 دولار، هو أنا بصراحة حتى لما + +470 +00:35:57,470 --> 00:36:00,410 +كان حد يسألني إيش نوعه، أقولهم «شاومي» ماحدش كان + +471 +00:36:00,410 --> 00:36:03,490 +بيعرفه، لكن بس قبل سنتين أول ما يشوفوا يقولولي + +472 +00:36:03,490 --> 00:36:06,430 +«هذا شاومي» –الآية اللي في طلبة حتى عنكم في + +473 +00:36:06,430 --> 00:36:08,970 +الـDodge، حتى نضيع الكفة تبعه، الآية اللي أنا + +474 +00:36:08,970 --> 00:36:11,670 +جايبها هي 100 دولار، لكن في نفس الدولة، بالفعل + +475 +00:36:11,670 --> 00:36:14,050 +الناس متفاجأة أنه 100 دولار، بس هو الجوالات خارج + +476 +00:36:14,050 --> 00:36:17,570 +البلد رخيصة، نوعيتها ممتازة، بس هنا بيحملونا ضرايب + +477 +00:36:17,570 --> 00:36:22,270 +وصوم وقصصبالظبط، يعني بانصح يجيب بها دي هي قصة + +478 +00:36:22,270 --> 00:36:26,550 +«سامسونج شاومي» باختصار من الإمارات بسعر رخيص جدا، + +479 +00:36:26,550 --> 00:36:30,750 +واحد بس ضعف تعالي عندنا أربع، خمس، تمان، تلات شخص + +480 +00:36:30,750 --> 00:36:36,810 +وهكذا ننتهي احنا يا بنات بموضوع التخطيط وأتمنى أن + +481 +00:36:36,810 --> 00:36:40,870 +نكون فعليا موصلنا المعلومات بشكل صحيح وسليم ونعتذر + +482 +00:36:40,870 --> 00:36:44,110 +إذا قطلنا أو كان في أشياء مش مفهومة بالنسبالي إن + +483 +00:36:44,110 --> 00:36:46,530 +كانت المحاضرة ممتعة، ماعرفش الحاجات اللي جاعدين + +484 +00:36:46,530 --> 00:36:50,050 +كيف كان الوضعقلولنا يا بنات كانت ممتعة ولا مش + +485 +00:36:50,050 --> 00:36:53,190 +ممتعة؟ أي سؤال؟ يا عطيكوا العافية كانت ممتعة صحيحة + +486 +00:36:53,190 --> 00:36:56,810 +يا عزيزي شكرا يا عزيزي شكرا يا عزيزي شكرا يا عزيزي + +487 +00:36:56,810 --> 00:37:01,830 +شكرا يا عزيزي شكرا يا عزيزي شكرا يا عزيزي شكرا يا + +488 +00:37:01,830 --> 00:37:09,050 +عزيزي شكرا يا عزيزي شكرا يا عزيزي شكرا يا عزيزي + +489 +00:37:09,050 --> 00:37:13,730 +شكرا يا عزيزي شكرا يا عزيزي شكرا يا عزيزي شكرا يا + +490 +00:37:13,730 --> 00:37:16,030 +عزيزي شكرا يا عزيزي شكرا يا عزيزي شكرا يا عزيزي + +491 +00:37:16,030 --> 00:37:17,770 +شكرا يا عزيزي شكرا يا عزيزي شيعطيكم العافية وسلام + +492 +00:37:17,770 --> 00:37:21,530 +عليكم ورحمة الله وعليكم السلام عليكم ورحمة الله + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/50SfunkFy60_raw.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/50SfunkFy60_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..ac383445527563c213d06c5aadf7efac2241bf76 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/50SfunkFy60_raw.srt @@ -0,0 +1,2208 @@ +1 +00:00:05,890 --> 00:00:07,870 +بسم الله الرحمن الرحيم أهلا وسهلا فيكم في الجزء + +2 +00:00:07,870 --> 00:00:10,410 +التاني من موضوعنا الشيء قادة التغيير مع الأخت + +3 +00:00:10,410 --> 00:00:15,910 +المتقلقة الأستاذة ماي تفضلي ماي تكملي، + +4 +00:00:15,910 --> 00:00:21,270 +تفضلي قبلك، بس خليني أنا أشوف، –معليش أنا ما بقدر + +5 +00:00:21,270 --> 00:00:25,470 +أسمعكوا كتير كويس، فـأخد بالك من حركات الجسد، أنا + +6 +00:00:25,470 --> 00:00:28,430 +ممكن أخد حركات الجسد، مكونات البدء بالتغيير عندنا + +7 +00:00:28,430 --> 00:00:33,200 +تلت حاجات، أول حاجة البحثأنا بدأ أشوف، أنا حابة + +8 +00:00:33,200 --> 00:00:36,680 +أغير، طب في إيش بدأ أغير؟ في داخل النظام الإداري، + +9 +00:00:36,680 --> 00:00:40,980 +في داخل الـDecor المؤسسة، في منتجاتنا، في خدماتنا، + +10 +00:00:40,980 --> 00:00:43,840 +بدنا نشوف في إيش بدنا نغير، طب على البحث هنا + +11 +00:00:43,840 --> 00:00:48,430 +المواقع بتتطورحابّة أكون أشمالي ومتطورة زي باقي في + +12 +00:00:48,430 --> 00:00:51,170 +المؤسسات. طبعًا، هنا بندرس واقعنا اليوم، وبنقل + +13 +00:00:51,170 --> 00:00:55,690 +عليه، بنبدأ نفكر كيف نطور وكيف نغير وكيف نصير + +14 +00:00:55,690 --> 00:01:01,830 +الأفضل. رقم 2، القابلية للإبتكار. قبل أن أنا أنتيح + +15 +00:01:01,830 --> 00:01:05,150 +الفرصة لأستاذة ماي تشرح، في سؤال بطلح نفسه عليكم. + +16 +00:01:05,670 --> 00:01:09,130 +ما الفرق بين الإبتكار والإبداع؟ مين حاب يجاوب؟ + +17 +00:01:13,270 --> 00:01:16,810 +ما الـ «تفضلي» أو «ولأ»؟ «ولأ» بفعلي إيه دا؟ + +18 +00:01:16,810 --> 00:01:20,770 +الإبتكار، إني أبتكر إشي لأول مرة، يعني خلق شيء من + +19 +00:01:20,770 --> 00:01:25,510 +لا شيء لكن الإبداع إني أطور على إشي موجود وأحسنه + +20 +00:01:25,510 --> 00:01:30,810 +ممتازة، إذا إجابة «ولأ» مبدع على الإيمانة «ولأ» + +21 +00:01:30,810 --> 00:01:34,030 +أبدعت في الإجابة، تفضلي مينيا، تفضلي مينيا، تفضلي + +22 +00:01:34,030 --> 00:01:40,830 +مينيا، تفضلي آه، بالمناسبة عجبت شوية، كنت طرحت + +23 +00:01:40,830 --> 00:01:44,060 +سؤال، بس مش عارفة إذا سمعتوني ولا لأواللي هو إن + +24 +00:01:44,060 --> 00:01:47,320 +كيف القابلية للإبتكار إذا كانت موجودة داخل المؤسسة + +25 +00:01:47,320 --> 00:01:51,140 +هذا يعطيها سببًا لتحقيق النجاح؟ مين بيقدر يعطيني + +26 +00:01:51,140 --> 00:01:56,800 +إجابة لهذه السؤال؟ كيف تكون القابلية للإبتكار + +27 +00:01:56,800 --> 00:02:00,740 +سببًا لتغيير إيجابي أو تحقيق نجاح داخلي؟ الابتكار + +28 +00:02:00,740 --> 00:02:04,820 +سببًا لنجاح التغيير؟ + +29 +00:02:04,820 --> 00:02:08,420 +مين + +30 +00:02:08,420 --> 00:02:12,100 +حابب يجاوب؟ هل نختار حد؟تفضلي هي ما شاء الله هي + +31 +00:02:12,100 --> 00:02:17,500 +اليوم متقلقة و كل يوم متقلقة هذه كانت ملاحظة ده + +32 +00:02:17,500 --> 00:02:29,990 +أقولك يا دكتورة بس اليومطبعًا طبعًا طبعًا + +33 +00:02:29,990 --> 00:02:41,610 +طبعًا طبعًا طبعًا طبعًا + +34 +00:02:41,610 --> 00:02:46,450 +طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا + +35 +00:02:46,450 --> 00:02:46,450 +طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا + +36 +00:02:46,450 --> 00:02:46,490 +طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا طبعًا + +37 +00:02:50,410 --> 00:02:54,910 +تمام، بتعمل صحيح iPhone شركة iPhone، بعتبرها من + +38 +00:02:54,910 --> 00:03:00,470 +الشركات اللي عندها كمان التغيير منظم، منقلة، إنه + +39 +00:03:00,470 --> 00:03:05,150 +عملية التغيير بتسيربالظبط، لأن عملية التغيير عندها + +40 +00:03:05,150 --> 00:03:08,670 +بتحول بشكل سنوي ما أصار سنة من يوم ما انطلقت شركة + +41 +00:03:08,670 --> 00:03:12,690 +«آيفون» حسائجة سنة ما عملت مؤتمر و أظهرت اللي هو + +42 +00:03:12,690 --> 00:03:16,310 +في عندها ابتكار أو في عندها إبداع جديد أنا كنت + +43 +00:03:16,310 --> 00:03:21,850 +بروح لجانب تاني في المثال التابعي التغيير الإيجابي + +44 +00:03:21,970 --> 00:03:25,870 +وإحنا لما بدأنا في اللي هو المشاريع أو التشغيل + +45 +00:03:25,870 --> 00:03:28,970 +الداتي اللي إحنا بنحكي عنها كانت المشاريع الصغيرة + +46 +00:03:28,970 --> 00:03:31,910 +أو ريادة الأعمال في البداية ماكانش فيه عندنا فهم + +47 +00:03:31,910 --> 00:03:35,310 +واضح لريادة الأعمال وكانت اللي هو التشغيل الداتي + +48 +00:03:35,310 --> 00:03:39,200 +من خلال إنشاء مشاريع صغيرة مضرة للدخلعملية التغيير + +49 +00:03:39,200 --> 00:03:42,340 +الإيجاب أو الإبتكار كيف أنا اللي هو أعمل دمج + +50 +00:03:42,340 --> 00:03:46,720 +لريادة الأعمال أو أوجد أفكار إبتكارية بتحل المشاكل + +51 +00:03:46,720 --> 00:03:51,600 +وبنفس الوقت اللي هو بتوفر لفرص عمل وبصير عملية + +52 +00:03:51,600 --> 00:03:55,540 +تشغيل ذاتي شوية شوية سرعينا التطوير زمان كانوا لما + +53 +00:03:55,540 --> 00:03:58,460 +بدوا يقدموا الصبايا على مشاريع كانت تقتصر على + +54 +00:03:58,460 --> 00:04:01,540 +قطاعات معينة اللي هي خلّينا نحكي زي «خياحة» + +55 +00:04:01,540 --> 00:04:06,700 +و«فاتريز» و«موفر»بالظبط حالياً صار لأ دمج اللي هو + +56 +00:04:06,700 --> 00:04:10,700 +الصبايا فيه إنه مشاريع تدعم الاقتصاد الأخضر مشاريع + +57 +00:04:10,700 --> 00:04:13,660 +تدعم الزراع والناس بتشوف إنه جانب الزراع لأ مخصص + +58 +00:04:13,660 --> 00:04:18,500 +هو للدكور فقط أو للرجال وبتعاملوا على إنه قطاع + +59 +00:04:18,500 --> 00:04:22,440 +بسيط مافيه أي إبداع أو ابتكار لكن فعلياً لأ لما في + +60 +00:04:22,440 --> 00:04:25,860 +حالة اللي صار عملية التطوير على هذا القطاع ودمج + +61 +00:04:25,860 --> 00:04:28,800 +الفتيات فيه كان اللي هو تغيير إيجابي كبير على + +62 +00:04:28,800 --> 00:04:33,060 +مستوى القطاع وعلى مستوى الأداء للفتياتممتاز، بس + +63 +00:04:33,060 --> 00:04:35,540 +أنا بدي أستغل الفرصة، +بما بدأ الأخت هي شغالة في + +64 +00:04:35,540 --> 00:04:38,080 +الاقتصاد الأخطر، أنا حضرت ورشة عمل في أحد + +65 +00:04:38,080 --> 00:04:41,420 +الجامعات، وكان إلي مداخلة، فيوم كان معانا خبير + +66 +00:04:41,420 --> 00:04:46,340 +تونسي حكالنا عن إنه ممكن نزل على الجوالات تطبيقات + +67 +00:04:46,340 --> 00:04:51,140 +للمزارعين والمزارعات، إنه يحدد جديش نسبة + +68 +00:04:51,140 --> 00:04:54,160 +الـHermone أو المبيد اللي بيحطه في الكوسة + +69 +00:04:54,160 --> 00:04:56,700 +والإخيار، إحنا عارفين إن إحنا بنعرف إن الشغالات + +70 +00:04:56,700 --> 00:04:59,420 +هذه ممكن تؤدي لأموات خطيرة، لا سمح الله، ممكن تؤدي + +71 +00:04:59,420 --> 00:05:03,270 +للعقر،فلو تفكروا في الموضوع هذا، إنه حد من الـIT + +72 +00:05:03,270 --> 00:05:07,930 +يجيب الفكرة، ويجيب التطبيق هذا ويتم تدريب + +73 +00:05:07,930 --> 00:05:11,970 +المزارعين عليه، جداش أنت مثلا بدي أزرع مثلا دُلُه، + +74 +00:05:11,970 --> 00:05:17,150 +مثلا، خيار. جداش هذا بده كمية أش المبيت، استغلال + +75 +00:05:17,150 --> 00:05:22,270 +الفرصة يعني. فضلي قبل مايه، واضح هيها؟فاتمة، أنا + +76 +00:05:22,270 --> 00:05:25,850 +كنت حابة إذا ما بأخد من الوقت فأوضحلك شغلة، هلأ + +77 +00:05:25,850 --> 00:05:28,510 +إحنا كون إن إحنا أول المؤسسات اللي بتشتغل في مجال + +78 +00:05:28,510 --> 00:05:32,850 +الاقتصاد الأخضر، فسارعنا تطوير الأداء من خلالها، + +79 +00:05:32,850 --> 00:05:37,150 +بنقدر نحدد أداش المعايير الاقتصاد الأخضر مطبقة في + +80 +00:05:37,150 --> 00:05:40,010 +هذا المشروع، والفكرة اللي بتحكيها حضرتك هي اللي + +81 +00:05:40,010 --> 00:05:42,950 +بنختبرها، اللي هو تأثير الأشياء ده بالنسبة على + +82 +00:05:42,950 --> 00:05:44,890 +الأشخاص، «ماشي بس، okay، بس خُد بالك، الاقتصاد + +83 +00:05:44,890 --> 00:05:48,250 +الأخضر أو المشروع الخضر مش بس على ال .. على إيش + +84 +00:05:48,250 --> 00:05:51,570 +معين، هذا عالم واسع،ماشي، يعني الاقتصاد الأخضر + +85 +00:05:51,570 --> 00:05:55,330 +بدخل في الصناعة ممنوع ترمى من مثلًا مخلفات المصانع + +86 +00:05:55,330 --> 00:05:58,810 +في الأرض، هذا اقتصاد أخضر، Green Economy، ماشي؟ + +87 +00:05:58,810 --> 00:06:03,850 +مزبوط، اقتصاد الأخضر، خلاص، okay تمام روان دي الآن + +88 +00:06:03,850 --> 00:06:09,450 +رفع إيدها، تفضلي لأ كنت أجاب على إن كيف الإبتكار + +89 +00:06:09,450 --> 00:06:15,210 +ممكن يؤدي إلى التغييرفضل إجابة إنه ممكن إن الشركة + +90 +00:06:15,210 --> 00:06:19,170 +تحتم بدائرة البحث العلمي إنه تطور من أبحاثها + +91 +00:06:19,170 --> 00:06:23,470 +العلمية وأيضا تستغل إدارة المعرفة إنها تتوظف + +92 +00:06:23,470 --> 00:06:27,610 +المعرفة اللي أخدتها و تديرها بشكل يحقق أهدافها إن + +93 +00:06:27,610 --> 00:06:32,770 +البحث العلمي وإدارة المعرفة إشي مهم بقود للتغيير + +94 +00:06:32,770 --> 00:06:35,710 +ما هو أحنا الصعب يا أنت نعمل تغيير نقوم بعمل بحث + +95 +00:06:36,410 --> 00:06:40,350 +طبعاً تفضلت أنه المهم يعني أنه اتطور تحتم تحتم + +96 +00:06:40,350 --> 00:06:45,270 +شؤون البحث العلمي و هذا يعني بالاستناد إلى الأبحاث + +97 +00:06:45,270 --> 00:06:50,170 +العلمية ممكن هذا يؤدي مثلا أو توصل إلى دراسة بيؤدي + +98 +00:06:50,170 --> 00:06:53,620 +إلى تغييربالإضافة، برك الله فيك يا أستاذ يا روانت، + +99 +00:06:53,620 --> 00:06:56,080 +الإضافة اللي قدمتها الأخت روانت، إنها تكون بحث + +100 +00:06:56,080 --> 00:06:59,180 +علمي، خطوات البحث العلمي، وممكن كمان إحنا نستفيد + +101 +00:06:59,180 --> 00:07:01,220 +من نتاج و توصيلة الأبحاث اللي انعملت في هذا + +102 +00:07:01,220 --> 00:07:05,260 +المجال. اتفضلي يا أب، طبعا، بس في أنا سألت سؤال، + +103 +00:07:05,260 --> 00:07:07,260 +جاوبات واحدة من الأخوات، برك الله فيها، إيش الفرق + +104 +00:07:07,260 --> 00:07:11,520 +بالإبتكار والإبداع، الإبتكار، إني أقدم حاجة جديدة؟ + +105 +00:07:12,360 --> 00:07:15,360 +ماشي، عندنا شركة «آيفون»، كل ما تجيب إصدار لـ + +106 +00:07:15,360 --> 00:07:17,960 +«آيفون» لو بدخل حاجة جديدة، زي كمان صناعة + +107 +00:07:17,960 --> 00:07:21,000 +السيارات، هذه بسرعة بدخلوا فيها شركات جديدة، + +108 +00:07:21,000 --> 00:07:24,800 +العالم كله بتحسي الطريقة، يعني حاجة سريعة جدا، + +109 +00:07:24,800 --> 00:07:29,680 +الإبداع لأ، عندنا مشكلة حلّناها بشكل جديد، هذا + +110 +00:07:29,680 --> 00:07:35,360 +اسمه إبداع، عندى منتج طورته، هذا إبداع، لكن + +111 +00:07:35,360 --> 00:07:39,800 +الابتكار يمكن يمينه شوية للاختراع، بس هو مش اختراع + +112 +00:07:39,800 --> 00:07:43,200 +على فكرة،يعني إيجدتك فكرة، قولت لو حطينا على السلع + +113 +00:07:43,200 --> 00:07:46,380 +هذه كذا، بصير أفضل، هذا المقصود للإبتكار، لكن + +114 +00:07:46,380 --> 00:07:49,460 +الإبتكار لإبتكار الإبتكار، عندي مشكلة حلتها، أو + +115 +00:07:49,460 --> 00:07:52,360 +أبدعت في تقديم المونتاج تبعك، فضلي قبل مايه؟ + +116 +00:07:55,180 --> 00:07:58,860 +Okay إذا القابلية للابتكار الأساسي في وجودها هو + +117 +00:07:58,860 --> 00:08:02,060 +وجود رواد الأفكار وهي النقطة الثالثة اللي راح أحكي + +118 +00:08:02,060 --> 00:08:05,100 +عنها الجديد فمن هو رائد الفكرة؟ رائد الفكرة هو + +119 +00:08:05,100 --> 00:08:10,080 +الشخص الذي يجد أن هناك حاجة لإحداث تغيير إيجابي + +120 +00:08:10,080 --> 00:08:15,620 +ومثمر في المغامرة فرائد + +121 +00:08:15,620 --> 00:08:20,260 +الأفكار قد يأتي في عدة أدوار + +122 +00:08:25,570 --> 00:08:30,470 +مهم، إذا ما هي الأدوار الأربعة للتغيير التنظيمي؟ + +123 +00:08:30,470 --> 00:08:35,090 +هي تأتي على هذه الشكلة المخترع، البطل، الرعي + +124 +00:08:35,090 --> 00:08:39,510 +والمباحظ بداية بالمخترع، المخترع الـInventor هو + +125 +00:08:39,510 --> 00:08:44,030 +الشخص الذي يوجد هذه الفكرة الإبداعية من العدم + +126 +00:08:44,030 --> 00:08:51,870 +ويعرف تفاصيلها الفنية، بيعرف كيف يخلقها من لا شيء + +127 +00:08:52,100 --> 00:08:57,500 +بيعرف كيفية حيثياتها وشوالبها الفنية ولكن الشيء + +128 +00:08:57,500 --> 00:09:01,640 +اللي يخس المخترع هو عدم معرفته والحصول على الدعم + +129 +00:09:01,640 --> 00:09:08,420 +المادي أو الدعم الفني مين بيقدر يحكيلي مثال على + +130 +00:09:08,420 --> 00:09:12,140 +المخترع؟ «فانتظر» + +131 +00:09:12,140 --> 00:09:15,400 +مين يعطينا مثال على الإختراع؟ واحد اخترع حاجة + +132 +00:09:15,400 --> 00:09:18,360 +ولازم يسوقها يا أخوات، الإختراع ليه تسويق؟ + +133 +00:09:22,120 --> 00:09:27,740 +مين يا جماعة خد بيشارك؟ مين رفع إيده؟ تفضلي + +134 +00:09:27,740 --> 00:09:32,400 +النجوان، النجوان رفعت إيدها المخترع يعني هو مثلا + +135 +00:09:32,400 --> 00:09:36,620 +مخترع الجوال، مخترع التليفون، التلفزيون، يعني + +136 +00:09:36,620 --> 00:09:39,720 +حاجتها هيك المخترع، مخترع شيء جديد، مش موجودة + +137 +00:09:39,720 --> 00:09:46,080 +ممتازة، زي الادسون مثلا، + +138 +00:09:46,080 --> 00:09:49,500 +أختار حاجة جديدة يعني زي مثلا سيارة بتمشي على + +139 +00:09:49,500 --> 00:09:54,260 +الهواء، سيارة بتمشي على الميههذه اختراعات، مثلًا + +140 +00:09:54,260 --> 00:10:00,100 +جهاز جوّال بيشحن نفسه بنفسه أو شيء جهاز جوّال + +141 +00:10:00,100 --> 00:10:03,580 +بنشحنه عن طريق الشمس، ع سبيل المثال يعني، نعادل + +142 +00:10:03,580 --> 00:10:11,380 +الشمس، هذه كلها اختراعات، اختراع يعني، تفضلي، شكرا + +143 +00:10:11,380 --> 00:10:15,320 +جزيلا، الدور الثاني وهو الـChampion أو الرائد أو + +144 +00:10:15,320 --> 00:10:20,760 +البطلوهو شخص يؤمن بفكرة المخترع، يعرف الجوانب + +145 +00:10:20,760 --> 00:10:25,500 +المفيدة لهذه الفكرة ويعرف جدواها ويعرف كيف يحصل + +146 +00:10:25,500 --> 00:10:30,360 +على الدعم، يحصل على التكلفة لتحويلها إلى واقع، وهو + +147 +00:10:30,360 --> 00:10:36,200 +يعرف كيف يحاول أن يتجاوز العقبات التي قد تقف في + +148 +00:10:36,200 --> 00:10:39,800 +طريق تحويلها إلى واقع، هذا هو الرائد أو البطالة. + +149 +00:10:39,840 --> 00:10:44,500 +«يا مي، إذا المخترع يعرف طريقة تحويله على الدعم، + +150 +00:10:44,860 --> 00:10:50,840 +وطريقة تسويق السلع بيصير رائد. إذا المخترع يبقى + +151 +00:10:50,840 --> 00:10:55,100 +مخترع، أنا مش جادة أقدم فكرة طول العالم. ماشي؟ + +152 +00:10:55,100 --> 00:10:58,280 +رائد، لأ، بيقدر أقدم الفكرة، بيقنعنا فيها. تفضلي، + +153 +00:10:58,280 --> 00:11:03,700 +تلاتة، Sponsor. بيعرف كيف التكاليف اللي ممكن + +154 +00:11:03,700 --> 00:11:07,800 +تستدعيها أو الدعم المالي أو الإدارة المناسبة. آه، + +155 +00:11:07,800 --> 00:11:11,920 +آه، لازم يعني. الـthird هو الراعي. الراعي هو في + +156 +00:11:11,920 --> 00:11:16,350 +الإدارة القليلة، في إدارة المؤسسة.بيعطي الموافقة + +157 +00:11:16,350 --> 00:11:19,910 +على هذه الفكرة وتحويلها إلى واقع ويحاول إزالة + +158 +00:11:19,910 --> 00:11:23,650 +العقبات الإدارية ويسافر طريق تحقيقها إلى واقع إن + +159 +00:11:23,650 --> 00:11:27,470 +الرعي هو مدير، يكون مدير أو موظف في الإدارة + +160 +00:11:27,470 --> 00:11:31,870 +العنية، هذا هو الرعي إن الرعي هو اللي بتبنى فكرتنا + +161 +00:11:31,870 --> 00:11:36,070 +وبتعجبه وبيبدأ يساعدنا في تحويلها لأرض الواقع، + +162 +00:11:36,070 --> 00:11:41,710 +ممتاز، رقم 4بينما الممحس، الممحس وهو الـ «critic» + +163 +00:11:41,710 --> 00:11:44,910 +أو «صاحب اليد العليا» زي ما نقدر نحكي «the upper + +164 +00:11:44,910 --> 00:11:49,930 +hand» هو الشخص اللي يطلب البراهين ويقوم باختبارات + +165 +00:11:49,930 --> 00:11:54,450 +واقعية لهذه الفكرة يخضعها لعدة اختبارات صعبة + +166 +00:11:54,450 --> 00:12:00,550 +ليتأكد من صلاحيتها وجدواها أو أهميتها‏- بالضبط، + +167 +00:12:00,550 --> 00:12:03,430 +هدفنا اللي ماشيه. ‏- هدفنا اللي حكينا وإحنا بنشرح، + +168 +00:12:03,430 --> 00:12:04,750 +‏- هدفنا اللي ماشيه. ‏- حكينا إنه ممكن يمشي + +169 +00:12:04,750 --> 00:12:06,390 +السيارة على الميه، okay. ‏- حكينا إنه ممكن يمشي + +170 +00:12:06,390 --> 00:12:07,750 +السيارة على الميه، okay. ‏- بيجي مهندسي صناعة + +171 +00:12:07,750 --> 00:12:10,770 +السيارات بيقعدوا بيشوفوا إختراع ‏- بيجي مهندسي + +172 +00:12:10,770 --> 00:12:11,190 +صناعة السيارات بيقعدوا بيشوفوا إختراع ‏- كيف + +173 +00:12:11,190 --> 00:12:13,190 +السيارة هتمشي على الميه وبيشوف هل بتأثر على + +174 +00:12:13,190 --> 00:12:23,730 +الموتور ‏- كيف السيارة هتمشي على الميه وبيشوف ه + +175 +00:12:27,370 --> 00:12:29,670 +الخبراء بتاعهم للتحقيق الطبي، +الخبراء بتاع + +176 +00:12:29,670 --> 00:12:33,350 +الـBacteria، جاعدين بيجربوا فيه، هدول أسمه ممحصون، + +177 +00:12:33,350 --> 00:12:36,710 +ممحص ما لهوش علاقة، بس هو شخص بدي اختبر اختراعك، + +178 +00:12:36,710 --> 00:12:40,550 +سليم ولا لأ، هد بيصير كتير في المعارض، معارض + +179 +00:12:40,550 --> 00:12:43,650 +التكنولوجيا بيقدموا، بيشوفوا إيه، يعني اختراعت نحو + +180 +00:12:43,650 --> 00:12:46,950 +ولا لأ، لأن المخترح الشخص عنده فكرة جديدة، لكن مش + +181 +00:12:46,950 --> 00:12:50,690 +لاجي حد يساعده على تسويقة أو شخص يفهمه بفكرة، وهد + +182 +00:12:50,690 --> 00:12:53,610 +بتكون ده في بداية الاختراع، بتكون في بداية إيش؟ + +183 +00:12:53,610 --> 00:12:58,360 +الاختراع.النعمة اللي عايشين فيها من التكنولوجيا + +184 +00:12:58,360 --> 00:13:02,040 +ومن الكهرباء ومن مصوية المنازل بدأت باختراعات + +185 +00:13:02,040 --> 00:13:07,470 +واجهة صد، وبعدين ماشيتالراعي أو البطل، شخص عارف هو + +186 +00:13:07,470 --> 00:13:10,370 +إيش عايز، ممكن يصيغ فكرته، ممكن يشرحها، ممكن + +187 +00:13:10,370 --> 00:13:13,850 +يقنعنا فكرته، الرعي هو الإدارة العليا أو الشخص + +188 +00:13:13,850 --> 00:13:17,030 +اللي بيتمنى الفكرة ويحطه على قد الواقع، المماحس هم + +189 +00:13:17,030 --> 00:13:19,810 +الناس اللي بدهم، الناس المتخصصين اللي بدهم يختبروا + +190 +00:13:19,810 --> 00:13:24,230 +إيش، يختبروا صلاحية هذا الاختراع، زي ما اخترعوا + +191 +00:13:24,230 --> 00:13:26,650 +اللقاح، وفي ناس جربتوا حالها والله يرحمها، كانت + +192 +00:13:26,650 --> 00:13:33,270 +كويسة، ماشي؟ نشوف الصور، ليش يعني الشعر هيك؟ Okay + +193 +00:13:33,270 --> 00:13:36,360 +شكرا يا auntie، بس هذا شعر ليش هيك؟بس لون الصبح + +194 +00:13:36,360 --> 00:13:41,820 +حلوة ‏- تفضّل ‏- أشوف سريع معاك تفضّل يظبّط شعره ‏ + +195 +00:13:41,820 --> 00:13:46,100 +- إذا كده بقى ال slide ‏- فال guide اللي بعدها ‏- + +196 +00:13:46,100 --> 00:13:52,600 +أه ‏- ال slide اللي بعدها أجمل لعملية التغيير ‏- + +197 +00:13:52,600 --> 00:13:55,160 +أه ‏- قبل ما نبلش في الجزء التاني المتعلق بأنواع + +198 +00:13:55,160 --> 00:14:01,180 +عملية التغيير ‏- نبدأ + +199 +00:14:01,180 --> 00:14:05,750 +من الأول أن تظهر عند الحاجة أقدرRurally هيكا، + +200 +00:14:05,750 --> 00:14:10,090 +بنحدد أهداف، لماذا نريد أن نحدث هذا التغيير، بنجمع + +201 +00:14:10,090 --> 00:14:13,730 +المعلومات بعدها والدراسات، بنختار أسلوب التغيير + +202 +00:14:13,730 --> 00:14:17,330 +المناسب اللي انطبق من خلاله هذا التغيير، بعد هيك + +203 +00:14:17,330 --> 00:14:22,470 +بننفذ التخطيط لتنفيذ التغيير، نضع الخطة والمنهجية، + +204 +00:14:23,350 --> 00:14:28,050 +أخيرًا، بننفذ هذا التغيير بشكل فعلي، طبعًا الجزء + +205 +00:14:28,050 --> 00:14:33,410 +الأخر هو إنه بتظهر عندي الـ أو طبعًا هي ضرورة + +206 +00:14:33,410 --> 00:14:38,150 +المتابعة والتقييم لهذا التغيير والتعامل مع الـ مع + +207 +00:14:38,150 --> 00:14:41,790 +الردود فعل والعمل تجاه هذا التغيير من مقاومة أو + +208 +00:14:41,790 --> 00:14:46,450 +إلى آخرة، ننطقل إلى الـ خدوا بك يا أخوان، في سهم + +209 +00:14:46,450 --> 00:14:49,250 +من هنا لهنا، في عندكوا سهم ناجس مش راضي يظبط لأنه + +210 +00:14:49,250 --> 00:14:53,520 +هذه الصورةبحس إننا بحاجة نتغيّر. ‏- أنا عملتها، بس + +211 +00:14:53,520 --> 00:14:58,060 +أنا… ‏- عملتها جميلة؟ ‏- أخدتها، أنا مش عارفة. ‏- + +212 +00:14:58,060 --> 00:15:02,040 +ليش يعني؟ ‏- أه، لعمل عملتها. ‏- بداية، بداية، + +213 +00:15:02,040 --> 00:15:05,860 +بداية على المتابعة والتقييم، ‏وكلنا نفسنا محتاجين + +214 +00:15:05,860 --> 00:15:09,720 +لتغيير كمان. ‏- بس ممكن تظهر حاجة جديدة. ‏- أه. ‏- + +215 +00:15:09,720 --> 00:15:12,260 +ممكن تظهر حاجة جديدة. ‏- زي ما تقول حكيها نص + +216 +00:15:12,260 --> 00:15:15,060 +الواق، ‏عشان أنا حكيت محتاجاتها ساعة. ‏- إن عملية + +217 +00:15:15,060 --> 00:15:16,960 +أصلا مستمرة. ‏- مستمرة، م + +218 +00:15:20,660 --> 00:15:24,500 +«أنواع التغيير التنظيمي»، سؤال أودكوري؟ يا دي + +219 +00:15:24,500 --> 00:15:34,260 +أودكوري، أودكوري أنواع التغيير التنظيمي «إذا + +220 +00:15:34,260 --> 00:15:37,380 +القسم التاني من الـpresentation اليوم» «هو أنواع + +221 +00:15:37,380 --> 00:15:42,560 +التغيير المنظمي؟» «يارا، لحظة، + +222 +00:15:42,560 --> 00:15:46,560 +لحظة، يارا» «إنه بيقدر يجملني إياهم؟» «يارا، ممكن + +223 +00:15:46,560 --> 00:15:50,780 +تقرأ؟» «فضل يا دكتورة» «فضل يقرأ» «أه أكيد»لو + +224 +00:15:50,780 --> 00:15:53,960 +أجينا لأنواع التغيير المنظمي أول حاجة عندنا تغيير + +225 +00:15:53,960 --> 00:15:57,860 +الهيكل والتصميم هو الـStructure and Design Change + +226 +00:15:57,860 --> 00:16:02,860 +أول حاجة في تغيير الهيكل والتصميم هي تصميم الوظيفة + +227 +00:16:02,860 --> 00:16:09,020 +تاني نقطة التقسيم إقامة وحدات تنظيمية علاقة + +228 +00:16:09,020 --> 00:16:14,940 +الرؤساء بالمرؤوسين وتوزيع السلطة وأساليب التنصيق + +229 +00:16:14,940 --> 00:16:20,340 +والعلاقات الوظيفية والاستشاريةوالتصميم بأكمله + +230 +00:16:20,340 --> 00:16:25,900 +وإدارة الموارد البشرية هلأ أحكي لبعديها يا دكتورة + +231 +00:16:28,000 --> 00:16:32,980 +فتمام أما بالنسبة للتغيير التكنولوجي والعمليات أول + +232 +00:16:32,980 --> 00:16:38,400 +حاجة تكنولوجيا المعلومات تاني نقطة التجهيزات + +233 +00:16:38,400 --> 00:16:44,780 +والمكائن العمليات الإنتاجية التتابع أو تعاقب أنشطة + +234 +00:16:44,780 --> 00:16:50,200 +العمل ونظام المراقبة أما بالنسبة لتغيير الأفراد + +235 +00:16:50,200 --> 00:16:53,880 +فهناك يكون تغيير في السلوكيات أو المهارات أو + +236 +00:16:53,880 --> 00:17:00,000 +الأداء أو الإدراك أو التوقعات والقيمThank you فضلي + +237 +00:17:00,000 --> 00:17:04,300 +قبل ما ايه شكوا انا قبلك فضلي قبل ما ايه راح نحكي + +238 +00:17:04,300 --> 00:17:10,300 +عنه بشكل تفصيلي فلو نستقل للـ slide اللي بعدها + +239 +00:17:10,300 --> 00:17:13,760 +Okay + +240 +00:17:13,760 --> 00:17:17,140 +إذا تغيير الهيكل أو التصميم اللي هو الـ Design and + +241 +00:17:17,140 --> 00:17:22,260 +Structure Change طبعاً في تعريف للتغييرات الهيكلية + +242 +00:17:22,260 --> 00:17:26,300 +الـ Structural Changes في المؤسسات ومي بيحب يقرأ + +243 +00:17:26,300 --> 00:17:30,830 +ليها؟عشان هعمل paraphrasing بعدها أو أوضح يعني + +244 +00:17:30,830 --> 00:17:40,250 +لإلها ‏- تفضلي نجوان ‏- التغييرات + +245 +00:17:40,250 --> 00:17:43,370 +الهيكلية هي تغييرات في الطرق والأساليب التي تدار + +246 +00:17:43,370 --> 00:17:48,070 +وتصمم من خلالها المنظمة وقد تشمل الأهداف وخصائص + +247 +00:17:48,070 --> 00:17:52,690 +الهيكل والإجراءات والنظم الإدارية ‏- تفضلي الله ‏- + +248 +00:17:52,690 --> 00:17:57,650 +شكرا نجوانإذًا التغييرات الهيكلية هي تغييرات تكون + +249 +00:17:57,650 --> 00:18:02,710 +في صميم تصميم وهيكلية المنظمة وقد يكون هذا التغيير + +250 +00:18:02,710 --> 00:18:07,170 +في جزء من المكونات الأساسية لهيكلية المنظمة أو في + +251 +00:18:07,170 --> 00:18:11,230 +كل هذه المكونات بشكل كلي من الأمثلة على هذا + +252 +00:18:11,230 --> 00:18:17,010 +التغيير في مكونات التصميم والهيكل للمنظمة كأن يكون + +253 +00:18:17,010 --> 00:18:22,850 +في التصميم التوظيمي أو تصميم الوظائف تقسيمات + +254 +00:18:22,850 --> 00:18:26,890 +التصميم المنظمةواضح يا أخواني، عيلة قطر يتقابل + +255 +00:18:26,890 --> 00:18:34,450 +مرسلسلين مدينة قبلها كأن توجه إلى اللا مركزية شبكة + +256 +00:18:34,450 --> 00:18:39,160 +الفيشة ولا إيش؟ خُد يا بالك من حركات الجسدماشية + +257 +00:18:39,160 --> 00:18:42,100 +شوية، تغييرات الهيكلية واضحة إنه بيحكي عن تغيير في + +258 +00:18:42,100 --> 00:18:44,740 +الهيكلة تنظيم المؤسسة خدناها في التنظيم، إيش + +259 +00:18:44,740 --> 00:18:47,220 +التغيير هاي؟ الهيكلة تنظيم المؤسسة في الدول + +260 +00:18:47,220 --> 00:18:51,080 +العليا، في ترتيب المستويات، في تصميم التنظيم، في + +261 +00:18:51,080 --> 00:18:54,020 +الوظائف نفسها، ممكن نعمل إتراء وظيفي، شو معناه + +262 +00:18:54,020 --> 00:18:56,640 +إتراء وظيفي؟ إن أحنا نضيف مهام جديدة للموظف، نحمل + +263 +00:18:56,640 --> 00:19:01,300 +وشغل، ممكن الرئيس يأخذ ترقي المرؤوس، يصير رئيس + +264 +00:19:01,300 --> 00:19:06,380 +وهاكذا، ممكن نعمل نطاق إشراف واسع، اللي هوإذاً + +265 +00:19:06,380 --> 00:19:08,280 +التغيير في الهيكل اليمين اسمه +معناه تغيير في + +266 +00:19:08,280 --> 00:19:12,200 +الهيكل التنظيمي حيثوفي نحو الموضوع إيش التنظيم + +267 +00:19:12,200 --> 00:19:15,020 +طبعاً هي بيحكي عن الهيكل المفلطة اللي هي الملنة + +268 +00:19:15,020 --> 00:19:18,220 +تفضلي قبل أيه ده مصطلح زهرنا في النصر، ماشي معناه + +269 +00:19:18,220 --> 00:19:24,080 +هيكل ملنة؟ الهيكل المفلطة هي نُحدث تغيير في أساليب + +270 +00:19:24,080 --> 00:19:27,540 +التنصيق التي تكون داخل المنظمة أو العلاقة بين + +271 +00:19:27,540 --> 00:19:32,000 +الاستشاريين والتنفيذيين، هذا ما يُطلَق عليه + +272 +00:19:32,000 --> 00:19:37,800 +بالهيكل المفلطةالهيكل المفلطة، يا أخواني، هو اللي + +273 +00:19:37,800 --> 00:19:41,860 +هو بنسميه الشبكي. خدنا نقول هيك. إيش الهيكل + +274 +00:19:41,860 --> 00:19:47,420 +الشبكي؟ بنستخدمه في المشاريع، هذا موجود في + +275 +00:19:47,420 --> 00:19:51,880 +المشاريع، ماشي؟ مثلًا، عنا مي لها اتنين مدرع، مش + +276 +00:19:51,880 --> 00:19:56,700 +واحد، واضح؟ يعني بدل ما أخلي لمي رئيس مباشر، + +277 +00:19:56,700 --> 00:20:00,790 +بخليهم اتنين، هذا بيعطي وامر، هذا بيعطي وامر.هذا + +278 +00:20:00,790 --> 00:20:05,110 +حديثًا بدأت كل المنظمات المتعلمة أو المنظمات بشكل + +279 +00:20:05,110 --> 00:20:09,010 +عام تتجه نحو الهيكل المفلطح أو الهيكل المرن أو + +280 +00:20:09,010 --> 00:20:11,550 +المصوفي أو الهيكل الشبكي، وكلها أسماء لنفسي + +281 +00:20:11,550 --> 00:20:16,770 +الشغلة. فضلي قبلها، أنت شرختي هنا، أنزل ولا إيش + +282 +00:20:16,770 --> 00:20:20,290 +أسوي؟ مش عارفة إيش حاسة أنا؟ –في لحظة بس، بدي أحكي + +283 +00:20:20,290 --> 00:20:23,550 +بأخر لحظة. –أما أنا أخر، أه، هيو، لأ، فيها، مش + +284 +00:20:23,550 --> 00:20:25,930 +مبينة أن فيها كلام، مش مبينة أن أخر نقطة فيها كلام + +285 +00:20:25,930 --> 00:20:29,530 +عندي، عشان هيك، تفضلي. خاندال الـslide خاندالي، + +286 +00:20:29,530 --> 00:20:37,650 +تفضليفضّالي، فضّالي الشكل هو «فاصل عندها الـNet» + +287 +00:20:37,650 --> 00:20:41,510 +لأن أسماء كاتبة أنه «فاصل عندها الـNet» مش عارفة + +288 +00:20:41,510 --> 00:20:46,730 +بتعمل، كاتبة على الـChat ندلين يا دكتورة بقتاتلي + +289 +00:20:46,730 --> 00:20:50,590 +message أنه «فاصل عندها الـNet»؟ ماشي، مش مشكلة، + +290 +00:20:50,590 --> 00:20:54,130 +بنكمل إحنا عندك تغيير إما بتكون زي ما حد هو حكينا + +291 +00:20:54,130 --> 00:21:00,970 +بدأت المنظمات تتجه نحو الهياك المصفوفية أو الشبكية + +292 +00:21:00,970 --> 00:21:05,340 +أو المفالطةتغيير في نفس إدارة المناطق البشرية زي + +293 +00:21:05,340 --> 00:21:08,040 +ما حكينا بشركات زمان يقدموا طلبات يادة ويلاقوا + +294 +00:21:08,040 --> 00:21:11,460 +الانالكتروني يقدموا طلبة توظيف وبتستني الرد، ماشي؟ + +295 +00:21:11,460 --> 00:21:14,500 +معيير اختيار الأفراد صار نظيف لازم يكون عنده خبرة + +296 +00:21:14,500 --> 00:21:18,180 +في التكنولوجيا، ماشي؟ هذه من المعيار اللي لازم + +297 +00:21:18,180 --> 00:21:20,240 +يكون مهمة، مابيعرف في الحاسوب أهل وسهل، مابيعرفش + +298 +00:21:20,240 --> 00:21:23,970 +الله يسهل عليه، ماشي؟ كمان في تقييم الأداءفي تقييم + +299 +00:21:23,970 --> 00:21:26,550 +إيش هذا؟ ممكن إحنا نغيّر علاقتك مع السماء لأ، كيف؟ + +300 +00:21:26,550 --> 00:21:30,050 +ميحة و لا مش ميحة؟ لبسك مرتب و لا لأ؟ سرعتك في + +301 +00:21:30,050 --> 00:21:33,430 +الطباعة مرتبة و لا لأ؟ أو سريعة و لا لأ؟ هذه اللي + +302 +00:21:33,430 --> 00:21:36,730 +هي إيش التغيير في جزء من إدارة الموارد البشرية. + +303 +00:21:37,410 --> 00:21:40,810 +نرجع تاني للانواع، بقول إن تغيير الهيكل التنظيم، + +304 +00:21:40,810 --> 00:21:43,350 +شرحته برك الله فيها وشرحته أنتم معاها، تغيير + +305 +00:21:43,350 --> 00:21:46,450 +التكنولوجي، ده نوضح من اسمه التغيير في مجال + +306 +00:21:46,450 --> 00:21:52,420 +التكنولوجيا، تفضلي قبل ما ينورتي، تفضلي.إذاً + +307 +00:21:52,420 --> 00:21:55,960 +التغيير التكنولوجي والعمليات دي هو التغيير المتعلق + +308 +00:21:55,960 --> 00:22:02,260 +بالأدوات التكنولوجية والعمليات الإنتاجية داخل + +309 +00:22:02,260 --> 00:22:06,760 +المؤسسات، إذاً تعريفها تغيير التغيير الـ «هكلي + +310 +00:22:06,760 --> 00:22:10,480 +عشان» هناخد واحد جديد، التغيير في جوهر عمليات + +311 +00:22:10,480 --> 00:22:14,320 +العمل سواء كان الإداري أو اللي هو المصاء الصناعي + +312 +00:22:14,320 --> 00:22:19,440 +أو الهندسي، نفس الشغل هو اللي اتغيريعني زمان أنا + +313 +00:22:19,440 --> 00:22:22,000 +مثلاً كنت أكتب ورقة جوّالة +من الآن على الجهاز، إذن + +314 +00:22:22,000 --> 00:22:27,200 +هذا التغيير تكنولوجي، دخلنا التكنولوجيا، الآن بدأت + +315 +00:22:27,200 --> 00:22:30,280 +الشركات تلغي شويه شويه خطوط الهاتف، صار عندها + +316 +00:22:30,280 --> 00:22:33,060 +الجوالات، وصار عندها مراقب التواصل، شويه شويه + +317 +00:22:33,060 --> 00:22:37,620 +بطلنا نعتبرها تسويق تقليدي، نزل كوعلان في الشارع، + +318 +00:22:37,620 --> 00:22:41,960 +بوستر، عالم منتجات، لأ، أصبحنا تسويق إلكتروني، إذن + +319 +00:22:41,960 --> 00:22:45,420 +إدخال التكنولوجيا للعمل، هذه بنسميها التغيير + +320 +00:22:45,420 --> 00:22:49,720 +التكنولوجي، اتفضلي قبلها.إذًا تغيير التكنولوجيا أو + +321 +00:22:49,720 --> 00:22:52,940 +اللي عامل التقنيات مابيحب يقرألي التعريف عشان أنا + +322 +00:22:52,940 --> 00:22:56,760 +بعدها تشرح نسمة + +323 +00:22:56,760 --> 00:23:06,460 +سيان معانا؟ تفضلي نسمة نسمة سيان طيب نوض جبل، نوض + +324 +00:23:06,460 --> 00:23:11,800 +سامي، يا نوض، أفعلي جبل معاك يا دكتورة، تفضلي معاك + +325 +00:23:13,360 --> 00:23:16,620 +التغيير التكنولوجي هي تغييرات مرتبطة بالعمليات + +326 +00:23:16,620 --> 00:23:20,080 +الإنتاجية المؤدية إلى إيجاد السلع والخدمات وتحسين + +327 +00:23:20,080 --> 00:23:24,720 +هذه الإنتاجية وكذلك كيفية أداء المنظمات لأعمالها + +328 +00:23:24,720 --> 00:23:28,280 +في المنظمات المركزية التي تمتزز بالمرونة يأتي + 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إبتكارية أو إبداعية تحقيق التغيير + +341 +00:24:22,020 --> 00:24:27,200 +التكنولوجي أو العملياتلكن هذا لا يلغي إنه قد يقوم + +342 +00:24:27,200 --> 00:24:32,680 +الـ… قد تقوم الإدارة العليا بأفكار إبداعية ولكن + +343 +00:24:32,680 --> 00:24:36,700 +هذه حالة نادرة زي ما حكت قبل لإنهم بيكونوا أبعد من + +344 +00:24:36,700 --> 00:24:41,280 +المال عن سقوط العمل وما عندهم العرفة الكافية + +345 +00:24:41,280 --> 00:24:45,840 +للتعرف على حيثيات العملية الإبداعية + +346 +00:24:49,010 --> 00:24:51,810 +في عندنا حاجة نفس الموضوع هذا كان اسمها بيننا + +347 +00:24:51,810 --> 00:24:54,570 +«كلام اللخطمية» و«كلام اللخنوة»، في حاجة اسمها + +348 +00:24:54,570 --> 00:24:58,730 +اللي هو «خطوط الانتظار»، بتيجي من إدارة الدنيا + +349 +00:24:58,730 --> 00:25:01,190 +تسعى للدار العليا، بمعنى زمان كانوا ناس يجي في + +350 +00:25:01,190 --> 00:25:02,970 +طابور، زي ما شفتهم أول من برا، يوم الخميس + +351 +00:25:02,970 --> 00:25:06,470 +عالمخابس، طابور، الآن لو روحت لشركة منتقدمة مثلا، + +352 +00:25:06,470 --> 00:25:09,630 +ماشي، بتلاجي، بتعوضي، بتروحي ماخدة بطاقة، بتضغط + +353 +00:25:09,630 --> 00:25:12,410 +على جهاز، بتاخدي بطاقة، بتشوف الرقم، بتروحي جاعدة، + +354 +00:25:12,410 --> 00:25:13,650 +بتستنى تلو يعطيك الرق + +355 +00:25:19,240 --> 00:25:22,160 +هذه التكنولوجيا مين احتاجها؟ احتاجها تعوض التنفيذ، + +356 +00:25:22,160 --> 00:25:24,640 +تعيين اللي هم الموظفين اللي قاعدين يتلقوا الشغلات + +357 +00:25:24,640 --> 00:25:29,180 +هذه، فبتت تدخل الأجهزة وتدخل العليا بعد ما اقتنعت + +358 +00:25:29,180 --> 00:25:32,100 +فيها، و الله أحسن، والله إيش حلو متطور يعني، وده + +359 +00:25:32,100 --> 00:25:34,940 +لما يصير فوضو، فوضو دوري ودورك، والناس يعني كان + +360 +00:25:34,940 --> 00:25:37,300 +زمان جاب الـ «هذا الشغل في البنوك» والله مواجه + +361 +00:25:37,300 --> 00:25:40,540 +مشاكل كتيرة بصراحة، المراخزة كوني واقفة في الطابور + +362 +00:25:40,540 --> 00:25:43,890 +من زمان، تستنى ليه؟بتبتسيح بيه حاجة من حسابك في + +363 +00:25:43,890 --> 00:25:46,130 +الـ«بنك» بالذات، في الـ«بنوك» بالذات، ما تشوف اللي + +364 +00:25:46,130 --> 00:25:48,450 +واحدة هيك ولا واحدة، لأنه كان الناس اللي حالة و + +365 +00:25:48,450 --> 00:25:52,590 +الرجال اللي حالة، لما أخذها مش شايفها الناس اللي + +366 +00:25:52,590 --> 00:25:54,950 +هي قدامك، فإنتي طبعاً بركبك ع فريد، و بتروحي + +367 +00:25:54,950 --> 00:25:57,750 +شايلها و نرجعها وراك، ماشي، مابصحش، و بتكون مطوش + +368 +00:25:57,750 --> 00:26:02,230 +بين الناس، يعني مابصحش، ماشي؟ فالآن لما عملوا خطوط + +369 +00:26:02,230 --> 00:26:06,470 +الإنتظار، اللي هي الـ«wait line» أو الـ«waiting + +370 +00:26:06,470 --> 00:26:08,230 +line» يا خلون، أدق، أيوة، «waiting + +371 +00:26:13,010 --> 00:26:17,630 +ورقة جدّيش رقمك عشرين، بتطلع تلع الواصل خمستاشن + +372 +00:26:17,630 --> 00:26:21,910 +جدا من الخمسة، وضلت جاعدة، لو روحت سبجي، بيقولك + +373 +00:26:21,910 --> 00:26:27,670 +الموظف وين الورقة، وين الرقم، فبترجعي، جابل ما + +374 +00:26:27,670 --> 00:26:30,330 +يعني ما توصل للشباب، متفرجين إن هذا رقمك عشرين، + +375 +00:26:30,330 --> 00:26:34,470 +عشان ما تاخديش دور حدا، واضح؟ طبعا «هاد الكير» حلت + +376 +00:26:34,470 --> 00:26:37,850 +مشاكل، حلت الكير مشاكل، و «هاد» بدت من الإدارة + +377 +00:26:37,850 --> 00:26:40,230 +الدنيا والإدارة العليا اقتنعت فيها، فبدت إيش + +378 +00:26:40,230 --> 00:26:45,300 +تدخلها علىتدخّلها على اللي هو شغلها. طبعًا ممكن + +379 +00:26:45,300 --> 00:26:48,480 +يصير فيها لخبط، أو بيصير فيها أحيانًا لما يكون في + +380 +00:26:48,480 --> 00:26:50,640 +بعض القطاعات منظر تحديد، بيكون فيها مثلًا دور + +381 +00:26:50,640 --> 00:26:56,740 +الـNK، أنا بذكر حصلت معاه، معايا الرقم 300، وأنا + +382 +00:26:56,740 --> 00:27:04,060 +جاعدة، بس الأخت اللي جنبي، بتحكي لي 305، و أنا + +383 +00:27:04,060 --> 00:27:08,680 +306، طب و أنا؟فعلاً الرقم اللي ما طلعش، فكان يومها + +384 +00:27:08,680 --> 00:27:11,920 +الموظف قاعد بلعب في الأرقام، اللي بيعرفه بشكل معين + +385 +00:27:11,920 --> 00:27:14,260 +بيطلعله رقم، طبعاً أنا جمت و روحت على الشبكة و + +386 +00:27:14,260 --> 00:27:17,120 +عملت مشكلة يعني، مش مجرد أنا بستنى في الرقم، و + +387 +00:27:17,120 --> 00:27:19,980 +اللي ورايا طلعين يعني، هذا خلل، عشان ايه بقولكوا، + +388 +00:27:19,980 --> 00:27:24,120 +و هي ممتازة، بس بعض الأماكن اللي استعملناها بشكل + +389 +00:27:24,120 --> 00:27:28,200 +سيء، يعني إيشت مي متأخرة، جدوش مي رقامها 400، و + +390 +00:27:28,200 --> 00:27:32,550 +350 لسه قاعد بروح بدخله مي،بتبلعب في نفس الأرقام، + +391 +00:27:32,550 --> 00:27:36,150 +بوصل لـ400 فجأة، لو ماكانش الواحمة قاعدة منتبه + +392 +00:27:36,150 --> 00:27:39,370 +موارد كزمان، بياخدش باله سرحانة ولا حاجة ولا بتطلع + +393 +00:27:39,370 --> 00:27:43,730 +في الجوان، واضح؟ فهذا مثال على التغيير التكنولوجي، + +394 +00:27:43,730 --> 00:27:47,570 +شكرا يا عزيزي، تفضلي، ثلاثة؟ إذا أجد الأمثلة على + +395 +00:27:47,570 --> 00:27:51,190 +التغيير التكنولوجي أو الأعماليات أن نقوم بتغيير + +396 +00:27:51,190 --> 00:27:58,230 +المنتج اللي تنفجه المنظمة أو الشركة أو مثال ثاني، + +397 +00:27:58,230 --> 00:28:04,020 +أن نقوم بإنتاجمنتجات جديدة وهذه المنتجات الجديدة + +398 +00:28:04,020 --> 00:28:08,120 +تكون response أو reflection على التغييرات التي + +399 +00:28:08,120 --> 00:28:15,580 +تحدث في سوق العمل أو قد تكون invention جديد أو + +400 +00:28:15,580 --> 00:28:21,880 +اختراع جديد تحققه المؤسسة لتحقيق التطور أو النجاح + +401 +00:28:21,880 --> 00:28:27,240 +أو الربح في عملها، إذنالقدرة على إنتاج منتجات + +402 +00:28:27,240 --> 00:28:31,760 +جديدة هو سبب أساسي في فحقيق النجاح والربح لدى + +403 +00:28:31,760 --> 00:28:37,320 +الشركات وهذا يظهر في عدة خصائص الخصية الأولى هو أن + +404 +00:28:37,320 --> 00:28:42,300 +يكون لدى الشركة أو المنظمة فهم دقيق لحاجات الزبائن + +405 +00:28:42,300 --> 00:28:46,160 +خاصة لما تدخل في أسواق جديدة فإنها تقوم بدراسة + +406 +00:28:46,160 --> 00:28:51,340 +للمستهلكين في هذه الأسواق الجديدة وبالتالي إذا + +407 +00:28:51,340 --> 00:28:56,160 +فهمتحاجات هؤلاء الزبائن فبالتالي ستكون فرصتها + +408 +00:28:56,160 --> 00:29:02,060 +فنراها أكبر الخاصية الثانية هي أن يكون موجود لدى + +409 +00:29:02,060 --> 00:29:06,480 +المنظمة فنين متخصصين لديهم دراية بالتطورات + +410 +00:29:06,480 --> 00:29:11,000 +التكنولوجية وإستدام أمثل للإمكانيات التكنولوجية + +411 +00:29:11,000 --> 00:29:15,920 +الموجودة داخل المنظمة والخاصية الثالثة هو وجود قسم + +412 +00:29:15,920 --> 00:29:19,860 +بحث أو تطوير اللي اقترحت زميلتنا Rwand قبل شويه + +413 +00:29:19,860 --> 00:29:25,070 +وهو يعنيقسم يعني ضروري وجوده فيه داخل المنظمات، + +414 +00:29:25,070 --> 00:29:29,410 +إذا ترغب في تحقيق نجاح تكنولوجي وبتكون تحقيق + +415 +00:29:29,410 --> 00:29:33,950 +تكنولوجي. هذا موجود يا أنتي، بيتبع قسم البرمجة + +416 +00:29:33,950 --> 00:29:36,950 +والحواسيب، هذا موجود في كل مؤسسة إشباري، لأنه لما + +417 +00:29:36,950 --> 00:29:39,670 +يطلعطل الجهاز الكمبيوتر وانت ميروح، يكون عندهم + +418 +00:29:39,670 --> 00:29:44,070 +فنين الصيانة، ماشي؟ طبعا، أنا ذكرت أحكيلكم مشكلة، + +419 +00:29:44,070 --> 00:29:46,630 +أنا البارح طولت وانا مش عاضة أرد عليكم على الواسع + +420 +00:29:46,630 --> 00:29:49,230 +عشان الامتحان، لأنه إحنا عندنا مشكلة في الـModel، + +421 +00:29:49,230 --> 00:29:53,360 +في الـModel التكنولوجية،الآن، مثلًا، ممكن نجيت + +422 +00:29:53,360 --> 00:29:55,640 +وغيبت الأسئلة أوى تكره، لأن أنا تعبت، كنت عاملة + +423 +00:29:55,640 --> 00:30:00,220 +quiz لسنة أولى. لو بدي أن أدخل على، عندنا أحنا في + +424 +00:30:00,220 --> 00:30:03,300 +الـModel، بنك الأسئلة، من أنه بنختار الأسئلة + +425 +00:30:03,300 --> 00:30:06,940 +وندخلها، بنحملها على امتحان، لو بدي أدخل 100 سؤال، + +426 +00:30:06,940 --> 00:30:10,580 +بدي أعمل 100 تنسيق لكل سؤال بسؤاله، طيب، لو كان + +427 +00:30:10,580 --> 00:30:14,400 +عندي اختياري أربع، بدي أعمل أربع تنسيقات للاختيار + +428 +00:30:14,400 --> 00:30:17,780 +مع السؤال، فالاشي هذا متعب جدًا لنا، فإحنا قبل + +429 +00:30:17,780 --> 00:30:22,640 +كورونا كان عندنا دورة لتطوير الـModel،مش تعليمه، + +430 +00:30:22,640 --> 00:30:25,120 +لأ، الناس اللي بتعمل في المدن بس بتشوف حاجات جديدة + +431 +00:30:25,120 --> 00:30:27,300 +عندها، يعني لإيش الأهادي؟ مثلا إيش نعمل فيها + +432 +00:30:27,300 --> 00:30:30,700 +الأيقونة؟ فأحنا أنا وبروفيسورة في الكيميا اطرحنا، + +433 +00:30:30,700 --> 00:30:33,860 +اقولوا يا جماعة، إحنا بنتعرف في التنصيق، يعني أنا + +434 +00:30:33,860 --> 00:30:36,640 +بحمل محاضرة وسلام عليكم، لكن يوم ما بنزل امتحان + +435 +00:30:36,640 --> 00:30:40,080 +أستغفر الله وتقولّك، يعني الصورة تقعد تتنسقى كل + +436 +00:30:40,080 --> 00:30:45,660 +سؤال وإجاباته، وتعمل حفظ،وها كدا، لغاية ما تخلص كل + +437 +00:30:45,660 --> 00:30:49,980 +الأسئلة، فمرهق جدا، واللي بزيد الطيبة، لإن وحيان + +438 +00:30:49,980 --> 00:30:52,380 +بيكون فيه ضغط على مواقع الجامعة من الطلبة، فبيكون + +439 +00:30:52,380 --> 00:30:58,140 +بطيع إنا إحنا، فبقعد فصل، فبقعد بحك لزميلتي دكتورة + +440 +00:30:58,140 --> 00:31:00,660 +في الجامعة، بقول أنا إيه ده مطمئن ماتعيطيش عليّ، + +441 +00:31:00,660 --> 00:31:03,280 +مواقع الجامعة كده غلبني، عندي امتحان، وعنده فتح، + +442 +00:31:03,280 --> 00:31:06,790 +وأنا متغلبة في التنصيق، بمسي سؤال، سؤال، يعني،بكتب + +443 +00:31:06,790 --> 00:31:10,130 +السؤال وبنسقه، بعدين بنسق الإجابات الاختيارية، + +444 +00:31:10,130 --> 00:31:13,090 +وبعدين بحفظ. السؤال اللي بعدها، شوف كدهش بياخدنا + +445 +00:31:13,090 --> 00:31:16,150 +الجهود. فيوم احنا اقترحنا، يعني اقترح أنا + +446 +00:31:16,150 --> 00:31:21,430 +والـProfessor، «ليش ما احنا نختار نموذج التنصيق، + +447 +00:31:21,430 --> 00:31:24,550 +وهو يطبقوا عقول الأسئلة؟» جال مافيش إمكانية، لغاية + +448 +00:31:24,550 --> 00:31:27,990 +الآن ماوصلوش لـ… ماوصلوش لمرحلة هذه. فهذه فكرة + +449 +00:31:27,990 --> 00:31:32,070 +جديدة، إن احنا نعمل نموذج للتنصيق، نضغط عليه وينسق + +450 +00:31:32,070 --> 00:31:35,090 +لحاله، بس لسه مااتطبقتش، يمكن تتطبق بعد ما احنا ن + +451 +00:31:35,650 --> 00:31:39,470 +بعد ما الواحد اكتئب ويصيرله حاجة، ماشي؟ فهنا تغيير + +452 +00:31:39,470 --> 00:31:41,950 +الـ«تكنولوجي»، هنا تغيير إيش الـ«تكنولوجي»، إنه + +453 +00:31:41,950 --> 00:31:46,110 +يعني هذه بدها تعاون البرمجة يحلولنا إياها، لأنه + +454 +00:31:46,110 --> 00:31:49,150 +هيك الوضع صعب جدا، طبعا أحنا مطلوب في كل «بانكاسي» + +455 +00:31:49,150 --> 00:31:55,070 +لألف سؤال، عدي بقى، عدة كمصاق، هذا مثال حقيقي، + +456 +00:31:55,070 --> 00:31:57,830 +لأنه فعلا إحنا إذا فيكوا أخت وهندسة حاسوب ولا حاجة + +457 +00:31:57,830 --> 00:32:02,090 +تفكر في حالتنا، كيف نخلّي التنسيق واحد، مش بالدور، + +458 +00:32:02,090 --> 00:32:06,370 +الحجم الخطب،واللونه بتدوق نمسكها يعني عملت ملف + +459 +00:32:06,370 --> 00:32:12,550 +واضل واحد بتتغلب به بنفسه فده اللي كان ليه قبلك + +460 +00:32:12,550 --> 00:32:16,550 +«إذا المقطة الأخيرة المتعلقة بكثف البحث والتطوير + +461 +00:32:16,550 --> 00:32:21,190 +بقوةنا إلى ضرورة وجودتداخل أو تعاون بين قسم + +462 +00:32:21,190 --> 00:32:25,750 +الإنتاج والتصنيع وقسم البحث والتطوير وقسم التصوير + +463 +00:32:25,750 --> 00:32:31,090 +هناك نموذج يربط هذه الأقسام بطريقة تعاونية أو + +464 +00:32:31,090 --> 00:32:35,370 +طريقة أفقية وهو نموذج الربق الأفقي إذا بننتقل + +465 +00:32:35,370 --> 00:32:37,610 +للـslide اللي بعدها يعني ماعنى الشاشة هنا أنت + +466 +00:32:37,610 --> 00:32:40,650 +بتطلع هناك الشاشة، تطلع هنا يا أبنك فيه أنا كتبت + +467 +00:32:40,650 --> 00:32:44,870 +فيها دكتورة أنا عشان الشاشة ال slide أنا فتح + +468 +00:32:44,870 --> 00:32:47,930 +الكاميرا من الجوال مش من المش قادرة تفتح الكاميرا + +469 +00:32:47,930 --> 00:32:51,130 +من اللابتوب. فالكلام مش مبين عندى من الجوال فبطلع + +470 +00:32:51,130 --> 00:32:55,330 +اللابتوب على الـ «سلايد» و بشرحه. «طب ماشي» حاولي + +471 +00:32:55,330 --> 00:32:58,890 +تحكم لغة الجسد شوية. الآن أنا كتبت لإنسان القالي + +472 +00:32:58,890 --> 00:33:01,590 +«الأمن طيور التكنولوجية» إن أحنا دخلنا روبوت على + +473 +00:33:01,590 --> 00:33:04,650 +مصانع، في عندك مصانع سيارات للإنسان بس قاعد براقب، + +474 +00:33:04,650 --> 00:33:07,830 +قاعد ورا شاشة الكمبيوتر براقب، بتشوفوها كتير، اللي + +475 +00:33:07,830 --> 00:33:12,010 +في مقطع فيديو لها، الإنسان القالي بشيل و بحط، طبعا + +476 +00:33:12,010 --> 00:33:16,900 +إحنا دي الإنسان القالي بندخلسنة الله سواء تاني + +477 +00:33:16,900 --> 00:33:21,220 +الجلد، لو أجعل الإنسان بيموت، التنفس، فمن الطريقة + +478 +00:33:21,220 --> 00:33:23,760 +التكنولوجية، تدخل الإنسان لأي محل الإنسان، الإنسان + +479 +00:33:23,760 --> 00:33:27,020 +العادي، ماشي. طبعا، هذه بتستخدم في المفاعيات + +480 +00:33:27,020 --> 00:33:31,620 +النموية، تستخدم في، لو احنا بننا نستخدم، أنا وياك + +481 +00:33:31,620 --> 00:33:34,700 +وعمل مصنع، نستخرج الحاجات من قاع البحر، مداش ينجط + +482 +00:33:34,700 --> 00:33:36,720 +على حبل يموت، لأ، بننزل الإنسان آي، لو مات مش + +483 +00:33:36,720 --> 00:33:40,600 +مشكلة، لو انك، طبعا، هو الإنسان الألي جهاز، لو + +484 +00:33:40,600 --> 00:33:44,080 +انحرج أو حصل له حاجة مش قضية، مش زي الإنسان، يونه + +485 +00:33:44,080 --> 00:33:48,260 +نرجعهطبعًا هنا، لكن من سلبيات الـRobot إنها غالية + +486 +00:33:48,260 --> 00:33:52,200 +جدًا، يعني لغاية الآن تكاليفها طاهضة جدًا، وتحمل + +487 +00:33:52,200 --> 00:33:54,760 +على الأصول التابعة من رأسمال المشروع الـRobot، + +488 +00:33:54,760 --> 00:33:58,680 +ماشي؟ فمن تغيير التكنولوجيا يدخل Robot على مصانع + +489 +00:33:58,680 --> 00:34:02,100 +الجوالات، السيارات، الطائرات، الغواصات، المفايرات + +490 +00:34:02,100 --> 00:34:06,300 +النووية، هل يتغير إيش التكنولوجيا؟ هنا الرابط + +491 +00:34:06,300 --> 00:34:11,020 +الأفقي تفضل إيش هذا؟ –إذا نموذج الرابط الأفقي، كيف + +492 +00:34:11,020 --> 00:34:15,490 +الـBody Language، واضح عليك أخ؟Okay، نموذج الرطب + +493 +00:34:15,490 --> 00:34:19,050 +الأفقي هو اللي بيقترح أن يكون هناك تقاسم في عملية + +494 +00:34:19,050 --> 00:34:22,930 +الإبداع والابتكار بين أقسام الإنتاج والتصنيع، + +495 +00:34:22,930 --> 00:34:26,670 +البحث والتطوير وقسم التسويق كيف تحدث هذه العملية؟ + +496 +00:34:26,670 --> 00:34:30,970 +أو كيف تسير أفقيًا في هذه الأقسام؟ أولًا، قسم + +497 +00:34:30,970 --> 00:34:34,530 +البحث والتطوير يقدم مجموعة من المعلومات لقسم + +498 +00:34:34,530 --> 00:34:38,770 +التسويق تتعلق بالتطور التكنولوجي وآخر تطورات + +499 +00:34:38,770 --> 00:34:44,290 +التكنولوجياالقثوير يقوم بدراسة هذه المقترحات أو + +500 +00:34:44,290 --> 00:34:47,510 +دراسة هذه المعلومات وبالتالي يأخذ المناسب منها + +501 +00:34:47,510 --> 00:34:53,090 +والملائم منها للمنظمة وأيضًا يعطي لقسم البحث أو + +502 +00:34:53,090 --> 00:34:58,650 +التطوير اقتراحات متعلقة بشكاوى الزبائن والتي من + +503 +00:34:58,650 --> 00:35:02,370 +الممكن أن يقوم قسم البحث أو التطوير بحلها أو إيجاد + +504 +00:35:02,370 --> 00:35:07,330 +حلول لهاالقسم الإنتاج أو التصنيع هو قسم يعطي فكرة + +505 +00:35:07,330 --> 00:35:13,710 +لكلا القسمين حول المنتجات الجديدة أو الـ… أو + +506 +00:35:13,710 --> 00:35:17,070 +الـ«تكنوفة» التي تستطيع ان تنتجها التي تستطيع + +507 +00:35:17,070 --> 00:35:21,210 +المنظمة بيبذل + +508 +00:35:21,210 --> 00:35:25,630 +هذه التكنوفة لتحقيق التغيير، بالتالي الأفراد في + +509 +00:35:25,630 --> 00:35:31,370 +هذه الأقسام الثلاثة يعملون بشكل متعاونيعملونا على + +510 +00:35:31,370 --> 00:35:35,730 +طريق، بشكل فرق، وبالتالي يتقسمون الأفكار ويحلونا + +511 +00:35:35,730 --> 00:35:39,750 +المشاكل بطريقة مشتركة. ‏- كلام صحيح ومترابط. ‏- + +512 +00:35:39,750 --> 00:35:44,890 +مجمعيا ومترابط. ‏- نعم. ‏- تفضلي، كلام صحيح وواضح. + +513 +00:35:45,070 --> 00:35:47,770 +النوع التالت من التغيير الأفراد، ‏وهو من أصعب + +514 +00:35:47,770 --> 00:35:50,470 +الأنواع، ليش؟ إذن، قبل ما نجف في القاع، خلّي + +515 +00:35:50,470 --> 00:35:51,130 +سألينا سؤال. + +516 +00:35:54,270 --> 00:36:01,460 +‏- أقل ليه من أصعب الأنواع في التغيير؟بتشتري الـ + +517 +00:36:01,460 --> 00:36:04,620 +«روبوتس»، ما بتشتري الجوال ولا هذا، اللي أبطوك، + +518 +00:36:04,620 --> 00:36:07,300 +بتحطوا المراصفات و بتروح الـ«GP» وخلصنا، بتدفع + +519 +00:36:07,300 --> 00:36:11,300 +المصاري وخلصنا، العمليات اللي هي الإدارية في الـ + +520 +00:36:11,300 --> 00:36:13,980 +«هيكرة» تنظيمي، أنت مدير، أنت نائب، غير، يا جماعة، + +521 +00:36:13,980 --> 00:36:16,780 +بدناش واصف وظيفي، مكتوب بأنه واصف وظيفي إلكتروني، + +522 +00:36:16,780 --> 00:36:20,460 +خلّه طلبات إلكترونية، لكن لما نيجي عند الأفراد من + +523 +00:36:20,460 --> 00:36:26,660 +أصعب الأنواع، ليش؟ ‏- أحكي + +524 +00:36:26,660 --> 00:36:30,040 +يا دكتورةماشي، بس رسولي، عشان قاعد يا سيل، فضّالي + +525 +00:36:30,040 --> 00:36:35,220 +لأن هذا الاشي مرتبط بمبادئ و بسلوك الإنسان و هو + +526 +00:36:35,220 --> 00:36:38,580 +يعني من ناحية الـPsychology النفسية ممتازة صعب إنك + +527 +00:36:38,580 --> 00:36:42,200 +تغيري مبادئ و أفكار و قيم يعني هذه بتحتاج وقت كبير + +528 +00:36:42,200 --> 00:36:47,920 +أكبر من إنه إشي مثلا عادي مثلا عملية إنتاجية سهل + +529 +00:36:47,920 --> 00:36:50,680 +الإشي تتغير فيه أما الإنسان من ناحية الـPsychology + +530 +00:36:50,680 --> 00:36:55,290 +صعب إن تغيري فيه مبادئ و قيم و عاداتمترسمة كتير، + +531 +00:36:55,290 --> 00:37:02,230 +ممتاز، إجابة سليمة، هنواجه السؤال لمين؟ يارا، + +532 +00:37:02,230 --> 00:37:11,330 +السؤال ليارا، السؤال ليارا بسرعة يارا، يارا، يارا، + +533 +00:37:11,330 --> 00:37:17,410 +حد يزعج عليها، مش معانا؟ ماشي، هنواجه السؤال رواند + +534 +00:37:17,410 --> 00:37:17,890 +الأغة، + +535 +00:37:42,570 --> 00:37:43,970 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +536 +00:37:44,740 --> 00:37:49,340 +هل أنت متوقع لو قلتلي مثلا أنا كشخص غير الأبيض + +537 +00:37:49,340 --> 00:37:53,560 +ألبس ملون، أزرق، أخضر، أصفر، زهري، هل متوقع على + +538 +00:37:53,560 --> 00:37:59,100 +طول أتقبل؟ ولا يمكن أرفض؟ لأ، ممكن ترفض، لأنه أنت + +539 +00:37:59,100 --> 00:38:01,660 +مثلا مقتنع أن أنت حاسس أنه مثلا أحلى عليك الأبيض + +540 +00:38:01,660 --> 00:38:07,440 +أو بتحب اللون الأبيض باللبس. ممتاز، هنا عشان كدا + +541 +00:38:07,440 --> 00:38:11,620 +أصعب نوع تغيير على مستوى الإنسان، لأنهالأشي مرتبط + +542 +00:38:11,620 --> 00:38:15,520 +بنفسيته وبقناعته، فممكن يرفض، ممكن ناش يرفض سيما + +543 +00:38:15,520 --> 00:38:19,840 +تانا زمان قبل 20 سنة لما دخلوا الحواسيب على العمل + +544 +00:38:19,840 --> 00:38:22,680 +إدارة كتير موظفين رفضوا، مابديش أتعلم حسوب، أنهي + +545 +00:38:22,680 --> 00:38:24,700 +الورقة والجلمان، أنا طول عمري بلورقة، خاصة أنت + +546 +00:38:24,700 --> 00:38:28,120 +عيني الحكومةأنا طول عمر بالورقة والجلم، «ليش عاجب + +547 +00:38:28,120 --> 00:38:31,040 +حسوبه؟» «إيش هذا المكينة؟» حتى كانوا بيسموها. طبعا + +548 +00:38:31,040 --> 00:38:36,440 +إحنا بتلاقي التغيير مرفوض لتكيبار السن أكتر من + +549 +00:38:36,440 --> 00:38:39,540 +الشباب، الشباب بيكون عندهم حماسة وإيش وطفوة، حماسة + +550 +00:38:39,540 --> 00:38:43,380 +أكتر للتجريب، كيبار السن لأ. ماشي، هنرجع بس نطلع + +551 +00:38:43,380 --> 00:38:44,760 +من القاعة إن شاء الله، يعطيكوا العافية. + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/5zyCoYtGHl4.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/5zyCoYtGHl4.srt new file mode 100644 index 0000000000000000000000000000000000000000..8a8b715c4c1dd5ab40e03be42a512fd7626a2aaf --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/5zyCoYtGHl4.srt @@ -0,0 +1,2266 @@ +1 +00:00:22,210 --> 00:00:38,870 +ممكن تكتبوا عليه جوجل والناس رجعت و + +2 +00:00:38,870 --> 00:00:43,710 +مين باقي الشعب؟ ‏- + +3 +00:00:43,710 --> 00:00:47,490 +كم دكتورة ولا ننسى بايفوتو؟ ‏- الساعة بضل بنات، + +4 +00:00:47,490 --> 00:00:49,830 +لحظة شوية ‏- تمام + +5 +00:01:02,820 --> 00:01:05,620 +فضليه فضليه + +6 +00:01:07,850 --> 00:01:11,730 +طبعًا، حكينا أول شيء إن الشركات أصبحت أقل أخلاقية + +7 +00:01:11,730 --> 00:01:15,230 +وانتشار مجموعة من الفضائح الأخلاقية، هذا خلّى يصير + +8 +00:01:15,230 --> 00:01:18,370 +فيه اهتمام إنه لازم ندرس أخلاقية الأعمال اللي هيتم + +9 +00:01:18,370 --> 00:01:21,310 +إرساؤها في المؤسسات وفي المنظمات الإدارية، ثاني + +10 +00:01:21,310 --> 00:01:24,370 +سبب اللي هو شعور المنظمات والشركات بأنها لن تستطيع + +11 +00:01:24,370 --> 00:01:27,690 +استثمار طاقة أفرادها وكسب ولائهم إلا من خلال قيم + +12 +00:01:27,690 --> 00:01:31,050 +أخلاقية محددة تنعكس إيجابًا على طاقة العميل والزبون + +13 +00:01:31,050 --> 00:01:35,970 +في هذا المنتج، المؤسسات، المؤسسات وجدت إنه السبيل + +14 +00:01:35,970 --> 00:01:40,490 +لكسب ولاء العاملين وأيضًا ثقة الزبون هي الأخلاقيات + +15 +00:01:40,490 --> 00:01:44,190 +لأنه مدام فيه أخلاقيات فهيكون العامل مطمئن على + +16 +00:01:44,190 --> 00:01:48,210 +وضعه في الشركة فراح يعطي أقصى ما عنده وراح يكون كل + +17 +00:01:48,210 --> 00:01:52,010 +ولاء للشركة، هذا نفس الشيء بالنسبة للعميل إذا شاف + +18 +00:01:52,010 --> 00:01:55,250 +الشركة تتعامل بأخلاقية فراح يكون في تعامل دائم مع + +19 +00:01:55,250 --> 00:02:01,880 +الشركة وراح يكون في ثقة معها. فيه برحلات معقدة يصعب + +20 +00:02:01,880 --> 00:02:04,080 +التعامل معها والحكم فيها من الناحية القانونية، + +21 +00:02:04,080 --> 00:02:08,120 +ولكنها تعتبر مشكلة من ناحية الأخلاقية. في حالات + +22 +00:02:08,120 --> 00:02:11,200 +نُقِيَ أنها من ناحية القانونية، ما فيش علاقة فيها أي + +23 +00:02:11,200 --> 00:02:15,140 +مشكلة، لكن أخلاقيًا فيها مشاكل. يمكن من أمثلة + +24 +00:02:15,140 --> 00:02:18,280 +الأشياء، خلّيني أحكي في العمل الحكومي، مسموح + +25 +00:02:18,280 --> 00:02:22,140 +للموظفين الـ لـ يعني دوام بيبدأ من الساعة 8 لكن + +26 +00:02:22,140 --> 00:02:26,300 +مسموح بربع ساعة تأخير للـ 8 وربع، هذا لا يُعاقَب عليها + +27 +00:02:26,300 --> 00:02:31,300 +بحال تأخير الموظف، نعم ممتاز، قانونيًا يسمح لهم أنه + +28 +00:02:31,300 --> 00:02:35,520 +يتأخر 8 وربع، لكن أخلاقيًا المفترض هذا تكون فترة + +29 +00:02:35,520 --> 00:02:38,580 +للتأخير الربع ساعة في حالات، طريقة مش أن الموظف + +30 +00:02:38,580 --> 00:02:42,600 +يكون دائمًا متعود يتأخرها، ممتاز، ما يعملهاش عادة 8 وربع + +31 +00:02:43,200 --> 00:02:47,120 +قانونيًا، يا حق، كله محدش حدك، لكن أخلاقيًا، هذا + +32 +00:02:47,120 --> 00:02:49,620 +يدور في الأعمال، فمن هنا اجت الحاجة لأخلاق + +33 +00:02:49,620 --> 00:02:53,040 +الأعمال، اللي هو أعمال قانونية، لكن غير أخلاقية. + +34 +00:02:54,480 --> 00:02:57,740 +بعد هيك، تركيز المؤسسات على الربح، والربحية، دون + +35 +00:02:57,740 --> 00:03:00,380 +اهتمام بالاعتبارات الأخلاقية المادية والانسانية من + +36 +00:03:00,380 --> 00:03:05,140 +مؤسسات المؤسسات، خاصة في الدول الأجنبية، يمكن + +37 +00:03:05,140 --> 00:03:09,780 +تركيز على الربح بدون اهتمام بالأخلاق، وهذا راح + +38 +00:03:09,780 --> 00:03:14,590 +يؤثر على المؤسسات، مش بس الأجانب اللي قلتوا، نحكي عن + +39 +00:03:14,590 --> 00:03:20,050 +التجربة العربية كمان، كله فهذا + +40 +00:03:20,050 --> 00:03:22,890 +بيبقى بالضرر كمان، مش فقط يعني على المجتمع كمان + +41 +00:03:22,890 --> 00:03:26,310 +المؤسسات ذات نفسها اللي بتتعاملش بأخلاق ممكن تربح + +42 +00:03:26,310 --> 00:03:29,370 +خلال فترة لكن على المدى البعيد بتلاقيها راحة + +43 +00:03:29,370 --> 00:03:33,800 +بتفقد وضطرقيتها، ممكن فترة من الفترات تلاقي + +44 +00:03:33,800 --> 00:03:39,960 +فضائحها انتشرت، فهذا بعرضها لأنها لازم تدفع مبالغ + +45 +00:03:39,960 --> 00:03:43,120 +لو الحكومة اكتشفت احتيالها أو لا أخلاقيتها، ممكن + +46 +00:03:43,120 --> 00:03:45,960 +بعد فترة من الزمن ينفرض عليها غرامات وينفرض عليها + +47 +00:03:45,960 --> 00:03:52,990 +غرامات، فهذا تأثر أه، فضلالتهرب الضريبي، شكل مشكلة + +48 +00:03:52,990 --> 00:03:56,690 +الفساد في أهمية أن ندرس أخلاقيات الأعمال طبعًا هي + +49 +00:03:56,690 --> 00:03:59,870 +مهمة، لأن الشركات بتخفي إن هي عندها خسارة أو + +50 +00:03:59,870 --> 00:04:04,750 +فساد فبيؤدي ذلك إلى إيش؟ إلى اللي هي انهيارها + +51 +00:04:04,750 --> 00:04:08,270 +الأزمات المالية اللي بنشهدها إحنا في مجتمعنا سببها + +52 +00:04:08,270 --> 00:04:12,270 +كله في فساد الإداري، عدم وجود أخلاق، غياب الضمير + +53 +00:04:12,270 --> 00:04:18,310 +أنا أصلا عشان أكسب الزبون في شغلي أديهم المعاملة + +54 +00:04:18,980 --> 00:04:22,180 +والكلمة الطيبة صدقة لازم أكون عندي أمانة وأتعامل + +55 +00:04:22,180 --> 00:04:27,820 +مع الناس، أنا كنت أروح محل مقالة صغيرة بشت + +56 +00:04:27,820 --> 00:04:31,480 +من عنده أبضعة سلع، يعني زمونة، ففي يوم باعلي + +57 +00:04:31,480 --> 00:04:35,740 +معلبات فازدة، أنا لما اكتشفت إن أنا فازدة، طبعًا + +58 +00:04:35,740 --> 00:04:39,020 +خدتها ورجعت، كنت لحالي بفلسونية يعني خليني أحسن + +59 +00:04:39,020 --> 00:04:42,700 +الظن إنه يمكن هو مش عارض، الباقي يمكن مش عارض إن + +60 +00:04:42,700 --> 00:04:47,280 +أنا فازدة، فاتفاجأت إنه عارض وإنه بيعها للناس، طبعًا + +61 +00:04:47,280 --> 00:04:50,320 +أنا من يوم ما رخلتش في حلو ولا وصلت له، بس حكيتله + +62 +00:04:50,320 --> 00:04:53,540 +شغلة واحدة، أي شخص يتسمم ويموت، أنت هتكون السبب، + +63 +00:04:53,540 --> 00:04:56,920 +خاطيتك يوم القيامة، فرجبت الناس، يعني هو عارف لو + +64 +00:04:56,920 --> 00:04:59,280 +الإفضاع فاز ده هو قاعد يبيع ويعمل حاله إيش، + +65 +00:04:59,280 --> 00:05:02,840 +ماعرفهوش خبر، طب حتى لو ماكشفتش أو الناس ما ماتتش، + +66 +00:05:02,840 --> 00:05:06,460 +بالحقيقة تسموا أو السما ما تبلغت عنك، طب أين أنت + +67 +00:05:06,460 --> 00:05:10,820 +من الله؟ مش خايف من ربنا يعاقبك مثلًا، أو يحصلك + +68 +00:05:10,820 --> 00:05:14,900 +حاجة؟ فعطول، يعني جهد سنوات أتعامل معاه، بنتحدث + +69 +00:05:14,900 --> 00:05:17,660 +معاهم عن موقفها، ده طبعًا هو خسر اللي يكسبونا وخسر + +70 +00:05:17,660 --> 00:05:21,860 +الفلوس. وصرت أنبه المقربين من أنهم ما يتعاملوش + +71 +00:05:21,860 --> 00:05:24,820 +معاه، ممكن يعطيكوا بضعف فاسدة ويزيف، فبطل الرد، + +72 +00:05:24,820 --> 00:05:29,720 +هذي خسارة. مع تكرارها، المحل بيسكر، برهنا بقى + +73 +00:05:29,720 --> 00:05:34,000 +اللي بضعف فاسدة. موقف آخر، كنت أروح أكوفيرا حرام، + +74 +00:05:34,000 --> 00:05:38,060 +هي شاطرة، بتظبط الشعر وكذا، بس عندها حاجة أنا + +75 +00:05:38,060 --> 00:05:42,720 +مابرتاح، مش رايحنيش. كل ما تكون عندها زبونة جابلي و + +76 +00:05:42,720 --> 00:05:47,340 +تروح لزبونة تتكلم عنها قصة حياة البنت هذا ما عرفها + +77 +00:05:47,340 --> 00:05:51,020 +طب هل أنا ملزمة أعرف قصص الناس؟ وبعدين إيه ده + +78 +00:05:51,020 --> 00:05:53,860 +الأخت؟ يعني حكت الكفيرة السر، هل كل الأمة لازم + +79 +00:05:53,860 --> 00:05:58,040 +تعرف؟ فقطعت علاقتي، ما هديتها واحدة ثانية لأنه + +80 +00:05:58,040 --> 00:06:01,560 +هذا ما فيش أخلاق، يعني اجت أنواع حكتلي السر أروح + +81 +00:06:01,560 --> 00:06:04,240 +أحكيله ولا؟ ولا أحكيله لناس ثانية؟ طبعًا ما بصحيش + +82 +00:06:04,240 --> 00:06:09,890 +فالغيبة والنميمة تبعها ما كنتش أحبها، أنا كل سبونة + +83 +00:06:09,890 --> 00:06:14,890 +تحكي عنها أو تحكي عن زوجها وإلا، فتركتها. هذه كلها + +84 +00:06:14,890 --> 00:06:18,670 +معناها غياب الأخلاق. هذه غياب إيش؟ الأخلاق. أنا + +85 +00:06:18,670 --> 00:06:22,410 +بحكيكم مواقف حصلت معي عشان أنتم تبدأوا تطلعوا + +86 +00:06:22,410 --> 00:06:27,830 +مواقف زيها. طبعًا هنا المؤسسة اللي فيها أخلاقيات + +87 +00:06:27,830 --> 00:06:30,570 +بيستمروا الموظفين اللي شغلهم فيها، بيمسكوا فيها. + +88 +00:06:31,690 --> 00:06:35,870 +كمان عندنا القانون بعاقب السوق والأخلاق، لكن مش + +89 +00:06:35,870 --> 00:06:40,420 +كلها، مش كلها. مش هيجي القانون يعاقب واحد أخد جلة + +90 +00:06:40,420 --> 00:06:44,340 +من المراسس على البيت، ولا هيجي القانون يعاقب واحد + +91 +00:06:44,340 --> 00:06:49,040 +راح يصلي ساعة، ما هو بصلي، إيش هنسوي؟ القانون، لكن + +92 +00:06:49,040 --> 00:06:51,980 +الضمير هو اللي بيحكمنا، الضمير بيحاسبنا على كل حاجة، + +93 +00:06:51,980 --> 00:06:58,340 +إذا كان الضمير إيش، حاجة أخلاق طيبة، معناها زبائن، + +94 +00:06:58,340 --> 00:07:04,060 +معناها أرباح، والعكس ليس صحي، أخلاق وحشة، يعني أنا + +95 +00:07:04,060 --> 00:07:09,270 +لما أستغل الناس ويكتشفون، كل حياته يقول، ثم تحصل + +96 +00:07:09,270 --> 00:07:14,530 +سيئة كمؤسسة. طب ليش من البداية؟ ليش من البداية؟ + +97 +00:07:14,530 --> 00:07:18,950 +لذلك كان المهم دراسة أخلاقيات الأعمال. كان المهم + +98 +00:07:18,950 --> 00:07:23,650 +دراسة أخلاقيات الأعمال. حد عنده موقف أو مداخلة أو + +99 +00:07:23,650 --> 00:07:24,950 +business أو سؤال؟ + +100 +00:07:32,710 --> 00:07:39,870 +هي دكتورة، يعني مثلًا أنا اشتغلت في مؤسسة قبل هيك + +101 +00:07:39,870 --> 00:07:46,330 +ما كانش فيها احترام لجهدك، يعني ناس بتسرق جهدك تشتغله + +102 +00:07:46,330 --> 00:07:52,690 +حقوقك بالظبط، في كذب، في استغلال، في عدم احترام + +103 +00:07:52,690 --> 00:07:56,330 +للأوقات، عدم احترام للجهود، وأشياء كثيرة، هذا الشيء + +104 +00:07:56,330 --> 00:07:59,570 +خلّاني أثر مثلًا أنه أنا أترك المؤسسة وممكن أحكي لأي + +105 +00:07:59,570 --> 00:08:03,570 +حد حابب يشتغل فيها أنه لأ بلا منها يعني، هذا + +106 +00:08:03,570 --> 00:08:11,490 +المكان مش مكان صحي للعمل، ممتاز، ممتاز، ممتاز، + +107 +00:08:11,490 --> 00:08:12,630 +ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، + +108 +00:08:12,630 --> 00:08:12,670 +ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، + +109 +00:08:12,670 --> 00:08:16,220 +ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، ممتاز، أو + +110 +00:08:16,220 --> 00:08:19,280 +حتى على حياتك الخاصة، يعني كنت تتعاملي مع كفير، + +111 +00:08:19,280 --> 00:08:23,840 +خياط، محل، مطعم، ولا موقف ما عدرة كتير، حسيت ما فيش + +112 +00:08:23,840 --> 00:08:26,880 +أخلاق؟ + +113 +00:08:26,880 --> 00:08:34,180 +بصراحة، وعندي موقف، إنما هو كيف تتعلم منه، كيف الإنسان + +114 +00:08:34,180 --> 00:08:40,120 +أخلاقه تنبع من داخله حتى لو ما فيش قوانين أصلاً بتنص + +115 +00:08:40,120 --> 00:08:44,380 +على إنه هذا الشيء لازم يتطبق من داخله، أنا بشتغل مع + +116 +00:08:44,380 --> 00:08:48,500 +مؤسسة ومديرتي سيدة كبيرة عمرها ستين سنة ومن + +117 +00:08:48,500 --> 00:08:54,670 +الضفايا، مين بتتكلم؟ نسمع، نسمع، تفضلي نسمعها، هي + +118 +00:08:54,670 --> 00:08:58,230 +دكتورة، فمديرتي عمرها ستين سنة وست كبيرة يعني من + +119 +00:08:58,230 --> 00:09:03,190 +الضفة ومحترمة، فهي كتير بتتصق فيا نوعًا ما بتعطيني + +120 +00:09:03,190 --> 00:09:07,190 +مهام أساعدها من مهامها هي، مش بس مهامي عشان أتطور + +121 +00:09:07,190 --> 00:09:13,640 +يعني برضه وهي هتتقعد فبتخطط في رأسها أنه أنا، أنا + +122 +00:09:13,640 --> 00:09:16,640 +في مرة من المرات أسندت أسندت إليّ task معينة + +123 +00:09:16,640 --> 00:09:18,960 +وضلتني أشتغل عليه لأنه صعب عليها، يعني هي حد + +124 +00:09:18,960 --> 00:09:21,240 +بخبرتها بيقدر يعملها، بس أنا صعب عليها، ضلتني أشتغل + +125 +00:09:21,240 --> 00:09:24,360 +عليها يمكن للتلاتة الصبح وخلصته، انبسطت كتير و + + +I hope this corrected version is helpful! Let me know if you have any more lecture transcripts you'd like me to review. + +126 +00:09:24,360 --> 00:09:28,060 +أخذته وكنت موجودة في الاجتماع أو ال event اللي + +127 +00:09:28,060 --> 00:09:31,540 +انعرض فيه هالشغل و هال presentation و في آخر العرض + +128 +00:09:31,540 --> 00:09:37,770 +مديرة المؤسسة كلها اللي في فلسطين شكرت مديرة الشغل + +129 +00:09:37,770 --> 00:09:41,730 +على جهدك وشكرا إنك تعبتي أكيد هذا لأن بغطي في + +130 +00:09:41,730 --> 00:09:45,770 +الوقت وعملت الشغل وكذا أضايقت أنا عرفها كتير منيحة + +131 +00:09:45,770 --> 00:09:49,550 +يعني بس إنه في الآخرها ده مجهودي فلاقيتها لحالها + +132 +00:09:49,550 --> 00:09:56,910 +هي يعني أنا عملت تقريبا 90% من الشغل بس هي ضلت + +133 +00:09:56,910 --> 00:09:59,770 +ساكتة، أنا ما حكيتش إنه فيه ناس ساعدوني، لأ، هي ضلت + +134 +00:09:59,770 --> 00:10:02,910 +ساكتة لبالي ما المديرة المؤسسة، هذا event كان كتير + +135 +00:10:02,910 --> 00:10:07,770 +مهم، خلصت وقفت وقالت أنا ما اشتغلتش حتى هي ساعدتني + +136 +00:10:07,770 --> 00:10:10,510 +بعض الشيء، قالت أنا ما اشتغلتش ولا إشي، وإذا في حد + +137 +00:10:10,510 --> 00:10:14,210 +بدنا نقوله شكرا على هذا الشغل، اتفاجأت أنا + +138 +00:10:14,210 --> 00:10:17,690 +الصراحة، لأن هي كان بإمكانها تظلها ساكتة والكثير + +139 +00:10:17,690 --> 00:10:20,590 +بيبقوا مساكتين، متسلقين هالأشياء. شكر لرئيس الاشي + +140 +00:10:20,590 --> 00:10:23,610 +أو كذا، بس هي خاصة معاني أنا يعني مؤسسة صغيرة + +141 +00:10:23,610 --> 00:10:27,010 +بالنسبة لها في الآخر، بيبقى مني .. بكرتني أنه قالت + +142 +00:10:27,010 --> 00:10:29,690 +.. آه قالت مية في المية، أنا اتعلمت منها كيف أنه + +143 +00:10:29,690 --> 00:10:32,410 +.. أنه ضميرها صحي في أبسط الأشياء، يعني أنه إشي ما + +144 +00:10:32,410 --> 00:10:35,070 +بينذكر، ولا إشي راح يدفعها هذا، لأن هو already + +145 +00:10:35,070 --> 00:10:38,330 +واصل لمناسبة كتير عالية، بتتلقى بتسمع عملته من الألف + +146 +00:10:38,330 --> 00:10:41,230 +للياء، أنا مجرد بسط طلعت عليه، فلما أتوا شكري، + +147 +00:10:41,230 --> 00:10:47,140 +أشكر بتسمع مافيش قانون بنص في المؤسسة إن أنت لازم + +148 +00:10:47,140 --> 00:10:51,060 +تتذكر بالظبط مين عمل في الآخر، بس فيه ضمير، والضمير + +149 +00:10:51,060 --> 00:10:55,100 +هذا عندها بيحط أصغر الأشياء، فهذا قراءة الصراحة. + +150 +00:10:55,160 --> 00:10:57,780 +آه، ممتاز، ممتاز، لأ والله القصة كتير حلوة، ممكن + +151 +00:10:57,780 --> 00:11:01,020 +الواحد يعني ياخذها كدرس يعودها للطلبة التانية، + +152 +00:11:01,020 --> 00:11:06,680 +ممتاز. لأ، أكيد، أكيد ندفعها من الدفة. ما أعرفش + +153 +00:11:06,680 --> 00:11:10,400 +اللي أقول، ضمير + +154 +00:11:10,400 --> 00:11:14,240 +ما يعرفش الجنسيات، هو لا يعرف الأديان والضمير.صحيح + +155 +00:11:14,240 --> 00:11:17,320 +صحيح أنا بقولها هيك لإنه أنا دفاوية يا دكتورة فهو + +156 +00:11:17,320 --> 00:11:23,580 +كل الناس يعني كل الناس خير يعني + +157 +00:11:23,580 --> 00:11:35,360 +فما يدخل فإشباه الدعم الداخل بمزح بمزح أنا أكيد ماشي + +158 +00:11:35,360 --> 00:11:39,670 +تفضلي يلا يا أستاذ أنواع شكرا على المداخلة لأ، يا + +159 +00:11:39,670 --> 00:11:43,530 +طيب، هالوقت بنحكي عن نظريات مداخل أو مداخل أخلاقية + +160 +00:11:43,530 --> 00:11:46,910 +الإدارة أول مدخل في أخلاقية الإدارة اللي هو المدخل + +161 +00:11:46,910 --> 00:11:50,550 +النافعي بيعتبر السلوك أخلاقيا إذا تمخض عنه أكبر + +162 +00:11:50,550 --> 00:11:53,410 +منفعة لأكبر عدد من الناس هذا المدخل بيحكي لك إذا + +163 +00:11:53,410 --> 00:11:58,450 +فيه المنفعة لعدد الخسرانين قلال والمنتفعين أكثر + +164 +00:11:58,450 --> 00:12:00,890 +فخلاص السلوك أخلاقي، يعني مثلا لو في عندي في + +165 +00:12:00,890 --> 00:12:07,770 +الشركة أنا مدير موظفين قاعد إن أرفع رواتب 98 موظف + +166 +00:12:07,770 --> 00:12:11,770 +على حساب إن أطرد موظفين، فهذا بالنسبة لهم سلوك + +167 +00:12:11,770 --> 00:12:15,830 +أخلاقي. إذا السلوك تمخض عنه منفعة الأكبر عدد، + +168 +00:12:15,830 --> 00:12:18,730 +فخلاص السلوك أخلاقي بالنسبة لهم. بيهتموا يعني + +169 +00:12:18,730 --> 00:12:21,430 +بالعدد الأكبر، ما بيهتموش بالمصلحة الفردية. + +170 +00:12:28,090 --> 00:12:29,070 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +171 +00:12:32,990 --> 00:12:37,450 +‏- صحيح، صحيح. ‏- نصحيح، نصحيح، نصحيح، نصحيح، + +172 +00:12:37,450 --> 00:12:42,790 +نصحيح، + +173 +00:12:42,790 --> 00:12:44,810 +نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، + +174 +00:12:44,810 --> 00:12:44,970 +نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، + +175 +00:12:44,970 --> 00:12:46,970 +نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، + +176 +00:12:46,970 --> 00:12:55,610 +نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، نصحيح، + +177 +00:12:55,610 --> 00:13:03,390 +نصحيح، نصحيح بعدين ممكن الكبير في السن الله كاتب له + +178 +00:13:03,390 --> 00:13:06,850 +«Reshmi Sana» والشاب عمه انتهى الآن. فمثلًا إنه + +179 +00:13:06,850 --> 00:13:10,750 +إنسان بتقل مهاجر أنا أزيد قلة عشان يمكن مش عاجبني + +180 +00:13:10,750 --> 00:13:14,010 +ولا عشان شكله ولا عشان لون البشرة ولا عشان + +181 +00:13:14,010 --> 00:13:16,950 +ديانته ولا عشان الكبير في السن، هذا مش شغل، هذا + +182 +00:13:16,950 --> 00:13:20,390 +عنصرية، هذا مش شغل. إذًا المدخل النفسي، قولنا + +183 +00:13:20,390 --> 00:13:22,850 +عليه، ديمقراطية، ومش كل حاجة، هنا ردوسها بتدخلوا + +184 +00:13:22,850 --> 00:13:27,150 +المخ عنصرية. فضل اثنين. «الثاني إيش مدخل الفردية؟ + +185 +00:13:27,150 --> 00:13:28,390 +السلوك الأخلاقي السند؟ + +186 +00:13:31,720 --> 00:13:34,520 +المصالح الشخصية أولا ثم مصالح الآخرين، يعني أي + +187 +00:13:34,520 --> 00:13:38,900 +سلوك بحقق المنفعة إليه فهو أخلاقي، حتى لو كان بدور في + +188 +00:13:38,900 --> 00:13:41,900 +التاني، يعني هذا المدخل الفردي بيميل على هيك، و + +189 +00:13:41,900 --> 00:13:45,180 +هذا طبعا إشي غلطة في الإدارة. فإيه دولة جمهدكوا + +190 +00:13:45,180 --> 00:13:48,770 +زميلكوا من البلدية دهرية؟ إن هم قاعدين يقدموا + +191 +00:13:48,770 --> 00:13:52,210 +مصالحهم الشخصية على مصلحة المؤسسة. ‏- صحيح. ‏- فضلي، + +192 +00:13:52,210 --> 00:13:55,650 +ثلاثة. ‏- مدخل الحقوق بيكون السلوك أخلاقي إذا + +193 +00:13:55,650 --> 00:13:58,890 +احترم وحافظ على الحقوق الأساسية للأفراد، من حرية + +194 +00:13:58,890 --> 00:14:02,610 +و حياة وحق خصوصية. يعني إذا السلوك هذا، أي سلوك بدأت + +195 +00:14:02,610 --> 00:14:07,190 +أعمله، بدأت أشوف هل هو راح ي miss أي حق من حقوق + +196 +00:14:07,190 --> 00:14:10,510 +الأساسي للموظفين، إذا لا ي miss، فأنا أعمل، و هذا + +197 +00:14:10,510 --> 00:14:14,170 +سلوك أخلاقي. إذا كان ي miss حقوق أي واحد فيهم، فهو + +198 +00:14:14,170 --> 00:14:17,390 +غير أخلاقي. ممتاز، هذا المدخل اللي احنا بندعو فيه، + +199 +00:14:17,390 --> 00:14:22,350 +إن احنا ما نضر لا ضرر ولا جار، فضلي مدخل العدالة + +200 +00:14:22,350 --> 00:14:24,530 +اللي هو السلوك الأخلاقي هو اللي بيستند إلى معاملة + +201 +00:14:24,530 --> 00:14:28,570 +الآخرين بإنصاف وعدالة، السلوك أي سلوك، ده أفضل + +202 +00:14:28,570 --> 00:14:32,310 +عال، وفيه سلوك آخر، مش عال فهو سلوك غير أقل، برضه + +203 +00:14:32,310 --> 00:14:37,250 +هذا مدخل اللي هي العدالة والمشاورة، فيه أنواع مدخل + +204 +00:14:37,250 --> 00:14:42,050 +عدالة، أفضل آخر، الآن كلكم شفتوا حاجة ده الأمريكي + +205 +00:14:42,050 --> 00:14:46,220 +الـCluet بس لأن لون بشرته أسود، أنا سافرت على + +206 +00:14:46,220 --> 00:14:49,420 +السودان وشفت كدهش لون البشر أي حرام عامل عندهم + +207 +00:14:49,420 --> 00:14:53,000 +مشكلة، رغم أنه أنا بشوف هذا إيش من ربنا، يعني + +208 +00:14:53,000 --> 00:14:57,500 +خلقنا بيت، خلقنا سمر، خلقنا بشر رماديين، احنا مش + +209 +00:14:57,500 --> 00:15:01,240 +ذامين يعني، هو تم قتله بطريقة بشعة هادة، وتكررت + +210 +00:15:01,240 --> 00:15:03,720 +عندنا في فلسطين من قبل الاحتلال، بس عشان لون + +211 +00:15:03,720 --> 00:15:09,360 +بشرتك، يعني اتصور إن أنت تتعامل معاملة سيئة بس + +212 +00:15:09,360 --> 00:15:14,000 +عشان لون بشرتك، أو عشان أنت مش كتير حلوة، أو «سيدة + +213 +00:15:14,000 --> 00:15:16,360 +محترمة»، هذه كتابة يعنيها في مجتمعنا، تلاقي «سيدة» + +214 +00:15:16,360 --> 00:15:19,860 +لما تأخذها يعني offer مع رجالها، فمتلاقيها كإنها + +215 +00:15:19,860 --> 00:15:22,600 +عاصر إيش، وواحدة محترمة ومحافظة على نفسها مش + +216 +00:15:22,600 --> 00:15:27,640 +عاجبهم، هذا موجود كتير في المجتمع للأسف، فمثلًا + +217 +00:15:27,640 --> 00:15:32,600 +تلميذة عاملة كانت حاجة مش ذنبك، لغنك أو جمالك أو أي + +218 +00:15:32,600 --> 00:15:36,990 +حاجة أو أصولك، هذه كلها لا أخلاقية، هذه كلها إيش لا + +219 +00:15:36,990 --> 00:15:39,990 +أخلاقية والنبي صلى الله عليه وسلم نقل عن عنصرية، + +220 +00:15:39,990 --> 00:15:43,450 +هذه عنصرية، طبعا عنصرية لها عدة أشكال، وللأسف احنا + +221 +00:15:43,450 --> 00:15:46,510 +مش شاملينا فيها عنصرية كمان، فهذه المداخل، في مداخل + +222 +00:15:46,510 --> 00:15:49,450 +احنا بندعو لها زي الحقوق والعدالة وفي مداخل بنرفضها + +223 +00:15:49,450 --> 00:15:53,710 +زي النفعي والفردي، أنا مش منحجلني أموت الناس عشان + +224 +00:15:53,710 --> 00:15:57,850 +الناس تنفعش دكتوري أنا عندي سؤال، ممكن أسأل؟ + +225 +00:15:57,850 --> 00:16:02,450 +فضلوا اللي هنحكي الأخلاقيات بحيث إنه «لا ضرر ولا + +226 +00:16:02,450 --> 00:16:07,610 +ضرر، ما نضرّش حدًا» في مرات بتصير مواقف بحس إنه ما + +227 +00:16:07,610 --> 00:16:13,070 +بتضرّش، بس لو كان انذاكر الإشي أو يعني اتصرفنا في + +228 +00:16:13,070 --> 00:16:15,450 +طريقة تانية، ممكن يكون أفضل، يعني مش عارفة أنا + +229 +00:16:15,450 --> 00:16:19,510 +عندي موقف صغير، كتير فكرت فيه براسي، إذا ممكن يعني + +230 +00:16:19,510 --> 00:16:24,190 +أطرحوا عليكي؟ ‏- أتفضلي، أتفضلي ‏- من أخلاقيات العمل + +231 +00:16:24,190 --> 00:16:30,910 +ولا لأ؟ الآن احنا في فترة الـ «كوفيد-19» وقصة إننا + +232 +00:16:30,910 --> 00:16:34,170 +بنشتغل من البيت، نحن بالمؤسسة بيعملوا support + +233 +00:16:34,170 --> 00:16:37,230 +كتير، بيدعموا الموظفين إنهم يشتغلوا من البيت، ففيه + +234 +00:16:37,230 --> 00:16:41,590 +بعتوا email لموظفة، أن هي مسئولة عن هذه الأشياء، + +235 +00:16:41,590 --> 00:16:44,550 +قالولها إنه «لم احتياجات الموظفين، إيش بدهم + +236 +00:16:44,550 --> 00:16:47,770 +احتياجات، عشان يقدروا يعطوا نفس الجودة في الأداء + +237 +00:16:47,770 --> 00:16:50,790 +ومقعدين في بيوتهم وما يتضرروش، وبعطينا إياهم عشان + +238 +00:16:50,790 --> 00:16:54,270 +نوفرهم إياهم، تمام؟ فهي بعتتلنا الـ «إيميل» + +239 +00:16:54,270 --> 00:16:57,950 +وقالت لنا «إيش عندكوا احتياجات؟ قولولنا» فأنا رنت + +240 +00:16:57,950 --> 00:17:01,910 +عليها وقلتلها أنا يعني موظفة في المؤسسة بس ما + +241 +00:17:01,910 --> 00:17:04,350 +عمروش جاي كنت موظفة وفي حرب أو إيش فما عنديش + +242 +00:17:04,350 --> 00:17:04,550 +وما عنديش وما عنديش وما عنديش وما عنديش وما عنديش + +243 +00:17:04,550 --> 00:17:04,650 +وما عنديش وما عنديش وما عنديش وما عنديش وما عنديش + +244 +00:17:04,650 --> 00:17:04,830 +وما عنديش وما عنديش وما عنديش وما عنديش وما عنديش + +245 +00:17:04,830 --> 00:17:13,390 +وما عنديش وما عنديش وما عنديش + +246 +00:17:13,390 --> 00:17:18,010 +وما عنديش وما عنديش وما عنديش وما + +247 +00:17:21,290 --> 00:17:27,630 +آه، آه، آه، عفواً دا، ما بي سيبوها يعني، بس إنه دلت + +248 +00:17:27,630 --> 00:17:29,950 +أشتغل طالما الإشعار ال Online فأنا قدت كلامها، قلت + +249 +00:17:29,950 --> 00:17:32,550 +إن ما في إشي تاني، قالت لي لأ، فانا روحت بعثت إنه + +250 +00:17:32,550 --> 00:17:35,650 +أنا فعلاً بحاجة ليه وبيقصوا بطيّة، بعثت الإشعار، + +251 +00:17:35,650 --> 00:17:40,130 +اتفاجأت بعد فترة إنه لأ، هم بعثوا list أشياء كبيرة + +252 +00:17:40,130 --> 00:17:43,830 +من حق الموظفين إنهم يطلبوها، في ناس يعني مثلا في + +253 +00:17:43,830 --> 00:17:47,470 +ناس طالبين خلايا شمسية وفعلا المؤسسة بتوفرلهم + +254 +00:17:47,470 --> 00:17:52,390 +إياها، في ناس طالبين كمبيوتر محمول، يبقى شوية قشة أفضل دكتورة + +255 +00:17:52,390 --> 00:17:56,290 +لاب توب لأ احنا عندي لابتوب من المؤسسة + +256 +00:17:59,540 --> 00:18:02,640 +طلبوا في لستة أشياء أنت .. هي لو كانت قالت لي إياها + +257 +00:18:02,640 --> 00:18:05,140 +كان أنا طلبتها، بس أنا مش عارفة إنهم بوفروها، مثلا + +258 +00:18:05,140 --> 00:18:08,240 +في عندهم أشياء أدوات الحريق، في عندهم بلزقوا على + +259 +00:18:08,240 --> 00:18:11,420 +الشبابيك إشي عشان لو صار قصر ينفجر، إيش هم بتيجي + +260 +00:18:11,420 --> 00:18:15,740 +يعني بيتموا في .. في .. في أمان الموظف وراحته وكذا، + +261 +00:18:15,740 --> 00:18:20,560 +بس هي حجبت المعلومات، وهي مثلا المصادقة طلبوا + +262 +00:18:20,560 --> 00:18:23,680 +كتير أشياء ممكن تفيدهم، وباقي الموظفين عشان كان + +263 +00:18:23,680 --> 00:18:26,140 +لهم أولوية أو سهل على الميزانية يعني، وباقي + +264 +00:18:26,140 --> 00:18:30,990 +الموظفين ما كان إنهم يعلموا أصلا إنه في هذه الأشياء فاولة + +265 +00:18:30,990 --> 00:18:33,750 +الخلال؟ أعتقد أنه هلأ أنا سلمت لما قلت عنها + +266 +00:18:33,750 --> 00:18:36,690 +متواطئة يعني أو بعرفش، أنا حسيت أنه هذا الشيء + +267 +00:18:36,690 --> 00:18:40,230 +فاسد، بعدين قلت إن هي ما ضرتني، ما حكمتني، ما + +268 +00:18:40,230 --> 00:18:42,610 +قالت لي ماتوا طول بيه، بس ما أعطتني المعلومات في + +269 +00:18:42,610 --> 00:18:44,770 +الآخر. لأ، هذا حجب المعلومات وهو شكل من أشكال مشكلة + +270 +00:18:44,770 --> 00:18:48,770 +الفساد، هي ضررتك أصلًا. مصلحة شخصية أو مصلحة شخصية + +271 +00:18:48,770 --> 00:18:51,410 +زي ما بتحكي نسمة، إنه عشان تقدر هي تحصل على اللي + +272 +00:18:51,410 --> 00:18:54,310 +بدها إياهم هذه الأجهزة، ما يكونش عدد كبير طالبها. + +273 +00:18:54,310 --> 00:19:00,700 +هي، أنا أقصد أن الأجهزة هتوصل إلى البيوت، فالآن يا + +274 +00:19:00,700 --> 00:19:03,900 +أنتِ و أنا الخلل، الخلل بدأ من البداية، الأصل هم + +275 +00:19:03,900 --> 00:19:07,900 +عاملين استبيان لاحتياجات للموظفين، وحطوا كل اللي + +276 +00:19:07,900 --> 00:19:12,520 +بيقدر يوفره وموظف يختار، ماشي؟ ممكن يكونوا عاملين + +277 +00:19:12,520 --> 00:19:15,000 +استبيان، أو إيه البنت هادي ما وصّلت الكورينة، أنا + +278 +00:19:15,000 --> 00:19:17,300 +مقدرش أفضل زمديها، أو ممكن هم مش عارفين إنه هيك + +279 +00:19:17,300 --> 00:19:20,340 +الشغل بيكون صح، لأنه إنتِ لما تقولي هوفري احتياجات + +280 +00:19:20,340 --> 00:19:24,160 +ما أنا مش عارفة، أي احتياجات برمجية هتوفري لي برامج، + +281 +00:19:24,690 --> 00:19:28,490 +هل هتشبك خط المؤسسة إن أقدر أدخل لموقع المؤسسة و + +282 +00:19:28,490 --> 00:19:30,830 +أشغل عليه زي ما أنا في المكتب؟ ما يقعش كلمة + +283 +00:19:30,830 --> 00:19:33,690 +احتياجات، ما هي فعلاً احتياجات مادية وبرمجية لشغل + +284 +00:19:33,690 --> 00:19:38,390 +العمل عن برة، بس اللي صار حجب المعلومات شكل من + +285 +00:19:38,390 --> 00:19:44,110 +أشكال الفساد، ماشي؟ الله أعلمش كون سمتها وهدفها + +286 +00:19:44,110 --> 00:19:50,100 +من هيك يعني، تعرفيش إنتم بعرفيها، الفكرة أنه + +287 +00:19:50,100 --> 00:19:53,380 +ما كانش إلزامي أنه هي يعني مثلا هم قالولها خليهم هم + +288 +00:19:53,380 --> 00:19:56,760 +يطلبوا مثلا أن يطلبوا مطار، يطلبوا UPS، يطلبوا + +289 +00:19:56,760 --> 00:20:00,940 +خلايا شمسية، يطلبوا مش عارف إيش، بفهي ما قالولهاش + +290 +00:20:00,940 --> 00:20:04,020 +أنه ضروري تشاركي معاهم، بس هي ما شاركت، مع إنه هي + +291 +00:20:04,020 --> 00:20:06,660 +عارفة ولما شافت ال list استفادت وطلبت اللي بدها + +292 +00:20:06,660 --> 00:20:10,600 +هي واللي بريحها، مع إنه في غيرها أكثر منها مصلحتها + +293 +00:20:10,600 --> 00:20:15,120 +الشخصية ويمكن شغلكم أنتم أكثر منها صحيحلأ يا + +294 +00:20:15,120 --> 00:20:18,180 +أنك، هذا فساد يا أنك، فساد إداري، حجب المعلومات عن + +295 +00:20:18,180 --> 00:20:21,260 +الموظفين أو تقديم مصلحتك الشخصية على باقي مصلحة + +296 +00:20:21,260 --> 00:20:23,800 +الموظفين، معناه قدمتي مصلحتك الخاصة على مصلحت + +297 +00:20:23,800 --> 00:20:27,680 +العمل وجهد العمل، هذا شكل من أشكال مشكلة الفساد يا أنك، + +298 +00:20:27,680 --> 00:20:30,220 +بدل أنهم ما حكوش، هل أحكي لهم بقلبي أسوأ للاقوية + +299 +00:20:30,220 --> 00:20:36,080 +اللي حالة الصح؟ لأ، هذا فساد، هذا لا أخلاق، وزي ما + +300 +00:20:36,080 --> 00:20:38,420 +هي بتدلع راحتها، ناخد كمان راحة للناس التانية، + +301 +00:20:38,420 --> 00:20:42,800 +الموظفين يعني، أنتي بترتاحي والناس لأ؟ شكرا يا أنك + +302 +00:20:42,800 --> 00:20:47,520 +عن المداخلة، شكرا تفضلي، بعدك نحكي عن مدخل العدالة، + +303 +00:20:47,520 --> 00:20:50,460 +إيه اللي هو أكثر منه؟ فيه عدالة إجرائية، عدالة + +304 +00:20:50,460 --> 00:20:53,180 +موزعة، الموزعة، وعدالة التفاعل، يعني عدالة + +305 +00:20:53,180 --> 00:20:56,320 +إجرائية، درجة وضوح صياغة سياسات وقواعد العمل + +306 +00:20:56,320 --> 00:20:59,620 +واستقرار وحيادية التطبيق، هي باختصار، اللي هي + +307 +00:20:59,620 --> 00:21:03,010 +عدالة في العقاب، اللي هو فعلاً سياسات وقواعد العمل + +308 +00:21:03,010 --> 00:21:06,690 +اللي بيخالفها يكون فيه حيادية في التطبيق وحيادية + +309 +00:21:06,690 --> 00:21:09,430 +في العقاب. ‏- يعني موضوعية في التعامل، موضوعية. ‏- + +310 +00:21:09,430 --> 00:21:12,870 +العدالة، العدالة، إن يكون فيها عدالة في العقاب. + +311 +00:21:12,990 --> 00:21:17,130 +يعني إذا حدا أخطأ، الكل يعاقب نفس الشيء، مشي لإن + +312 +00:21:17,130 --> 00:21:20,030 +واحدة موظفة أنا مفضل إلي، ما يعاقبوش زي الموظف + +313 +00:21:20,030 --> 00:21:22,650 +التاني. ‏- ماشي أنواع، هنا العدالة الإجرائية، + +314 +00:21:22,650 --> 00:21:26,070 +معناها عشان أنتِ توجهي العقاب لإن خلفت لازم من + +315 +00:21:26,070 --> 00:21:30,610 +البداية تكون السياسات واضحة، اللي أنا كموظف إنه أنا + +316 +00:21:30,610 --> 00:21:33,370 +لو عملت كذا، في عقاب، أما تيجي فجأة تقولي عقاب + +317 +00:21:33,370 --> 00:21:36,410 +وأنا أصلا ما كنتش عارف، لأ، بظبطش، إذا الموضوع في + +318 +00:21:36,410 --> 00:21:40,550 +صياغة السياسات تكون واضحة ومفهومة وواقعية، والكل + +319 +00:21:40,550 --> 00:21:44,530 +عارف إنه لو عمل هيك، هيتعاقب، أما نيجي فجأة هيك، + +320 +00:21:44,530 --> 00:21:46,630 +ده أي أنوار Intellectual عقاب، وهي أصلا مش عارفة + +321 +00:21:46,630 --> 00:21:50,810 +أنا مخالفة، لأ، بظبطش، إثنين؟ العدالة بالتوزيع، + +322 +00:21:50,810 --> 00:21:54,050 +اللي هو درجة التوزيع وتخصيص الموارد والمخرجات دون + +323 +00:21:54,050 --> 00:21:57,310 +تمييز بسبب العمر أو الجنس أو القومية إذا تساوت + +324 +00:21:57,310 --> 00:22:00,330 +الكفاءة أو المهارات، يعني لما بدي أوزع، بدي أعطي + +325 +00:22:00,330 --> 00:22:03,710 +علاوات، بدي أعطي أي شيء لازم يكون فيه عدالة وفيه + +326 +00:22:03,710 --> 00:22:08,990 +تمييز بعيد عن العنصرية، عشنا في مجتمعنا بقدم الرجل + +327 +00:22:08,990 --> 00:22:12,810 +على الست، حتى في ترتيب الأسماء بتلاقي الرجال جدًا، + +328 +00:22:12,810 --> 00:22:17,690 +يعني أنا بطلع كتاب منهج تكنولوجيا، كتب مدرسة، + +329 +00:22:18,320 --> 00:22:22,260 +فلجيت كلهم أساسي دكور والدكتورة الوحيدة اللي دكتور + +330 +00:22:22,260 --> 00:22:24,980 +سيدة مكتوب اسمها تحت، دكتور مش هدع عنصرية، يعني + +331 +00:22:24,980 --> 00:22:28,160 +إيه؟ عشان هالست ينكتب اسمها تحت ورمها وفارقة؟ هدع + +332 +00:22:28,160 --> 00:22:31,460 +عنصرية، الكفاءة هي الحاكم، هي معها دكتورة هي خلاص + +333 +00:22:31,460 --> 00:22:34,360 +أول اسم، لأن معها دكتورة نحترم درجتها وتعبها + +334 +00:22:34,360 --> 00:22:37,980 +ونشجعها، إذن الكفاءة والمردود هي اللي بتحكم، أنتي + +335 +00:22:37,980 --> 00:22:40,700 +رجل، أنتي ست، أنتي طويلة، أنتي قصيرة، أنتي إيش + +336 +00:22:40,700 --> 00:22:43,480 +أصولك، هذا ما له علاقة بالشغل، ما له علاقة بالشغل + +337 +00:22:47,360 --> 00:22:50,680 +فضلًا، عامل الآخرين بكرام ونزهة يعني العدالة في + +338 +00:22:50,680 --> 00:22:55,360 +التعامل، أعامل الجميع بنفس القيمة، بغض النظر عن + +339 +00:22:55,360 --> 00:22:59,060 +لونهم، عن دينهم، عن سنهم، يعني يكون في عدالة في + +340 +00:22:59,060 --> 00:23:02,140 +التعامل الإنساني. ممكن واحدة تحكي من الأخوات، جاعد + +341 +00:23:02,140 --> 00:23:04,860 +هذا كله يحب العوار، أو هذا مش موجود في مجتمعنا، هو + +342 +00:23:04,860 --> 00:23:07,700 +مش موجود في مجتمعنا لدى الآخرين، لكنه عنا إحنا + +343 +00:23:07,700 --> 00:23:12,300 +يكون موجود، يعني مثلًا فاتن أو ولاء أو نسمة أو + +344 +00:23:12,300 --> 00:23:16,220 +أنوار، يكون هذا مبدأ في حياته، ما له علاقة + +345 +00:23:16,220 --> 00:23:19,240 +بالآخرين، هي مش هتتراقب عنهم وابنك بيسألكِش عن + +346 +00:23:19,240 --> 00:23:22,580 +الناس التانية، بيسألكِ عن نفسك، واضح؟ فياد يقولوا + +347 +00:23:22,580 --> 00:23:27,010 +هذا مبدأ حياة طيب، بهذه اللحظة بنحكي عن أهمية + +348 +00:23:27,010 --> 00:23:30,150 +أخلاقية مهنة الإدارة بالنسبة للمنظمات، إيش هتستفيد + +349 +00:23:30,150 --> 00:23:34,870 +المنظمات من تطبيق أخلاقية مهنة الإدارة داخلها؟ أول + +350 +00:23:34,870 --> 00:23:38,270 +شيء بتحقق الأهداف الأخلاقية داخل المنظمة وداخل + +351 +00:23:38,270 --> 00:23:41,210 +مستوى الوعي الأخلاقي لدى المرؤوسين، لو أنا حطيت + +352 +00:23:41,210 --> 00:23:45,150 +أساس مبادئ وأخلاق الإدارة داخل المنظمة، راح يصير + +353 +00:23:45,150 --> 00:23:47,970 +في عندي مستوى وعي أخلاقي لدى المرؤوسين، وهذا هينتج + +354 +00:23:47,970 --> 00:23:53,290 +عنه اللي هو ثاني ما؟ لأن الموظفين هيكون واعيين على + +355 +00:23:53,290 --> 00:23:57,190 +أخلاقيات مديرهم وطريقة التعامل معاهم، فهنا راح + +356 +00:23:57,190 --> 00:24:00,130 +تزيد إنتاجيتهم وتزيد ولاءهم للشركة. – ممتاز. – ثاني + +357 +00:24:00,130 --> 00:24:02,450 +شيء، لما يكون فيه أخلاق عند المدير وأخلاق عند + +358 +00:24:02,450 --> 00:24:05,850 +الموظفين، راح ينتج عنه اللي هو تقوية روابط ولقاء + +359 +00:24:05,850 --> 00:24:09,190 +عاطفية بين المدير والمرؤوسين. – يعني الموقف اللي + +360 +00:24:09,190 --> 00:24:12,890 +حكيته زميلتك عن الاحتياجات، لو اتكرر ثاني، هي هتروح + +361 +00:24:12,890 --> 00:24:17,090 +تدور، مش هتتقبل البنت هذه اللي جاية تدخل الـUPS، + +362 +00:24:17,090 --> 00:24:22,620 +حاسبة بعض، شيلة هنا، تعرف إيش فيه، صح تفضلي تمام، + +363 +00:24:22,620 --> 00:24:25,540 +الرابع، إيش تساعد أخلاقيات مهنة الإدارة على اقتصاد + +364 +00:24:25,540 --> 00:24:28,740 +الوطني والاستثمارات المالية؟ + +365 +00:24:31,350 --> 00:24:35,130 +ما له ممكن رشاوى وغيره، كله من مال المؤسسة. ‏- مش + +366 +00:24:35,130 --> 00:24:38,910 +كله رشاوى. ‏- العقوبات لما نكشف الفساد، العقوبات + +367 +00:24:38,910 --> 00:24:42,010 +لما نكشف الفساد، برضه هذا كله هدر لمال المؤسسة. ‏- + +368 +00:24:42,010 --> 00:24:45,330 +أنتِ، الآن أنوار قاعدة مشغلة المكيف، كيف عرفت أن + +369 +00:24:45,330 --> 00:24:47,230 +أنا مشغلة المكيف؟ لأن الورق اللي وراها قاعد بطير. + +370 +00:24:47,690 --> 00:24:50,710 +لما تيجي تطلع من غرفتها، بتروح تقفل المكيف، تقفل + +371 +00:24:50,710 --> 00:24:55,190 +شغلها، هل بتخلي في مكتبها 24 ساعة كنت جاية شغالة ولي + +372 +00:24:55,190 --> 00:24:59,520 +مش في المكتب؟ هذا هدر أمان، هي تكلفة باهظة. في بيتهم + +373 +00:24:59,520 --> 00:25:03,620 +بتقفل النور لما تطلع من المكان، في شغل 24 ساعة + +374 +00:25:03,620 --> 00:25:07,880 +شغال النور، ماشي بتشتغل في البيت كاسة نسكافية + +375 +00:25:07,880 --> 00:25:10,920 +واحدة، في الشغل عشر كاسات لأنه مش هي اللي بتجيب + +376 +00:25:10,920 --> 00:25:16,420 +الحاجات هذه، إذن هذه أموال للممارسة ووقتها، زي ما + +377 +00:25:16,420 --> 00:25:19,340 +حكيت بتكون في شغلات بسيطة لإنسان بنتبه لشغلها، + +378 +00:25:19,340 --> 00:25:19,780 +تفضلي + +379 +00:25:27,520 --> 00:25:31,300 +وأنا بقى مجلة تأثير الأخلاقية على عمل المدير كيف + +380 +00:25:31,300 --> 00:25:33,900 +بتأثر الأخلاقية على عمل المدير؟ أول شيء هنشوف كيف + +381 +00:25:33,900 --> 00:25:37,120 +بتأثر، كيفية، بتأثر من ناحية كيفية تعامل المنظمة + +382 +00:25:37,120 --> 00:25:39,900 +مع العاملين فيها، المنظمة اللي هو، بتمثل اللي هو + +383 +00:25:39,900 --> 00:25:44,160 +المدراء، شريحة المدراء، فإحنا الأخلاق لما يكون فيه + +384 +00:25:44,160 --> 00:25:47,780 +أخلاق فيه هتأثر على كيفية التعامل بالمنظمة اللي هو + +385 +00:25:47,780 --> 00:25:50,480 +المدير مع العاملين اللي فيها من حيث التعاطي معهم أو + +386 +00:25:50,480 --> 00:25:53,620 +تسريحهم، معاهم، لما يكون فيه أخلاق عند المدير هيكون + +387 +00:25:53,620 --> 00:25:57,480 +مش راح يستغني عنهم لأ أو قطع رواتبهم، وراح يعمل يعني + +388 +00:25:57,480 --> 00:26:01,660 +شتى الوسائل إنه ما يسرحهمش، الرواتب والأجور لو في + +389 +00:26:01,660 --> 00:26:05,880 +أخلاقية، حيكون فيه عدل وفيه ... فيه عدل وفيه اللي هو + +390 +00:26:05,880 --> 00:26:10,980 +يعني أمانة برواتبهم وأجورهم، احترام خصوصية العاملين، + +391 +00:26:10,980 --> 00:26:13,680 +يبقوا يحترموا خصوصيتهم وظروفهم، التمييز بين + +392 +00:26:13,680 --> 00:26:16,280 +العاملين بسبب الانتماء اللي هتكون، مش راح يكون + +393 +00:26:16,280 --> 00:26:23,340 +موجود يعني، يعني خلّيني نحكي، وجود الأخلاقية ينقل، + +394 +00:26:23,340 --> 00:26:28,040 +هيعمله المدير ولا لأ؟ زي ما قلتلك؟ عايزكي نحكي + +395 +00:26:28,040 --> 00:26:33,780 +كيفية تعامل اللي عادي؟ تفضلي، لأ، حاجة نفسها، + +396 +00:26:33,780 --> 00:26:38,400 +الـ"قائد القدوة"، الـ"قائد القدوة" صحيح، كيفية + +397 +00:26:38,400 --> 00:26:41,140 +تعامل العاملين أو الموظفين مع المنظمة، برضه + +398 +00:26:41,140 --> 00:26:44,740 +الأخلاقيات هتأثر كيف أن العاملين والموظفين راح + +399 +00:26:44,740 --> 00:26:48,640 +يتعاملوا مع المنظمة اللي هو بمثلها المدير، من حيث + +400 +00:26:48,640 --> 00:26:51,700 +صراع أو تضارب المصالح بين الفرد العامل والمنظمة، + +401 +00:26:51,700 --> 00:26:54,760 +إذا كان في أخلاقيات مش راح يكون في تضارب مصالح + +402 +00:26:54,760 --> 00:26:59,480 +الفرد والمنظمة، لأنه مصلحة المنظمة هي الأولى، وراح + +403 +00:26:59,480 --> 00:27:04,740 +تكون المنظمة مراعية لمصالح الفرد. لأ يا قاتل، إحنا + +404 +00:27:04,740 --> 00:27:09,020 +كنا مش شغالين أنا وإياكوا في شركة، أشطر واحد فينا وعشت + +405 +00:27:09,020 --> 00:27:13,100 +واحد أنوار، وإحنا كسلانين، بنضلنا نحفر نحفر، بس + +406 +00:27:13,100 --> 00:27:17,680 +نطفشها، عشان إحنا رايحين أصلا، تبقى اللي هي شاطرة، + +407 +00:27:17,680 --> 00:27:21,520 +بنصير كلنا زي بعض، المساواة. إذن هنا، ضربت مصالحنا + +408 +00:27:21,520 --> 00:27:25,780 +ومصالح أنوار، فعطول طفشناها. طبعا، ده هيأثر على + +409 +00:27:25,780 --> 00:27:28,580 +مصالح المؤسسة، لأن ماحشوشها، كنا جايين الدرج. + +410 +00:27:30,950 --> 00:27:35,490 +طبعًا، حماية أسرار العمل، لو فيه أخلاقيات الموظفين + +411 +00:27:35,490 --> 00:27:39,830 +والعاملين، راح يكونوا حاملين لأسرار المنظمة، بعدين + +412 +00:27:39,830 --> 00:27:42,110 +كيفية تعامل المنظمة والعمال مع الأطراف الأخرى، + +413 +00:27:42,110 --> 00:27:45,290 +الأطراف الأخرى بتتضمن اللي هم المستهلكين، + +414 +00:27:45,290 --> 00:27:50,970 +المنافسين، الوسطاء، نقابات العمال، كل هذا، الأخلاق + +415 +00:27:50,970 --> 00:27:54,370 +راح يحكم التعامل مع الأطراف الأخرى، بتتعامل + +416 +00:27:54,370 --> 00:27:57,010 +المنظمة مع الأخلاق، هتتعامل بأخلاقية ولا بلا + +417 +00:27:57,010 --> 00:27:58,510 +أخلاقية؟ ممتاز + +418 +00:28:04,340 --> 00:28:09,620 +تفضلي؟ ما هي العوامل المؤثرة في السلوك؟ يعني + +419 +00:28:09,620 --> 00:28:13,700 +خلّيني أسأل زميلاتنا، يعني أنتم أي مدير، يعني + +420 +00:28:13,700 --> 00:28:16,820 +المدراء اللي عندكم في شغلكم، إيش بتلاحظوا يعني، + +421 +00:28:16,820 --> 00:28:21,240 +يعني من وجه نظركم، إيش اللي مؤثر في سلوككم؟ سلوككم + +422 +00:28:21,240 --> 00:28:24,860 +الإداري، إيش اللي بيحدده؟ من وين بيستمدوه؟ يعني هو + +423 +00:28:24,860 --> 00:28:33,570 +ليش بالصبر فيك؟ هلأ، okay، طيب، طيب، هلأ ممكن يكون + +424 +00:28:33,570 --> 00:28:36,450 +زي ما حكت الدكتورة قبل هيك أنه مثلًا لما حكينا على + +425 +00:28:36,450 --> 00:28:41,730 +المثال اليابان، ليش هنا في عندهم احترام لـ .. لـ .. لـ + +426 +00:28:41,730 --> 00:28:45,590 +.. لأخلاقيات العمل وإلى آخره، هي يمكن هي التنشئة أو + +427 +00:28:45,590 --> 00:28:50,160 +الأشياء أن هو اتعود أن هو يحترم الآخر، يحترم حقوق + +428 +00:28:50,160 --> 00:28:55,860 +الناس إلى آخره، ويعني أول شيء التنشئة، ثاني شيء + +429 +00:28:55,860 --> 00:28:59,920 +ممكن عنده الوازع الديني، مبادئ الشخص نفسه وأخلاقه، + +430 +00:28:59,920 --> 00:29:03,280 +أنه أنا كفاطن والله أنا عندي مبادئ، عندي احترام + +431 +00:29:03,280 --> 00:29:04,660 +للوقت، عندي احترام للـ + +432 +00:29:09,360 --> 00:29:14,140 +احترام لحقوق الأشخاص وبقدر جهد الآخرين، ما بنسبش لـ + +433 +00:29:14,140 --> 00:29:17,240 +آخره يعني، هي أما بتكون أشياء ناتج عن البيئة اللي + +434 +00:29:17,240 --> 00:29:21,860 +هو نشأ فيها، عن مبادئه الشخصية، عن دينه إلى آخره + +435 +00:29:21,860 --> 00:29:28,340 +يعني هذا رأيي يعني زي ما حكت عن العامل المؤثر + +436 +00:29:28,340 --> 00:29:31,180 +الأول اللي هو الفرد، الفرد ذاته بما يتضمن من + +437 +00:29:31,180 --> 00:29:32,820 +عائلته، من قيمه الدينية + +438 +00:29:36,900 --> 00:29:43,400 +هو إيش تسمعي أنا؟ نسمع، أنا بشوف إنه اللي بيحدد + +439 +00:29:43,400 --> 00:29:46,840 +سلوك الأفراد سواء المدير أو الموظفين بشكل عام هو + +440 +00:29:46,840 --> 00:29:50,940 +حاجة ثقتهم بأنفسهم، وثاني شيء هم سلامتهم النفسية + +441 +00:29:50,940 --> 00:29:56,420 +والقلبية، في ناس لما تكون واثقة بنفسها ما بتخجلش + +442 +00:29:56,420 --> 00:30:00,240 +تعطي إطراء أو تساعد أو يعني تعمل support لأي شخص + +443 +00:30:00,240 --> 00:30:04,880 +عندها في المؤسسة، فيه أشخاص أو مدراء؟ إيش قصدك + +444 +00:30:04,880 --> 00:30:11,820 +بالسلامة القلبية؟ السلامة القلبية، اللي + +445 +00:30:11,820 --> 00:30:14,680 +هي، شو بيحكوا عنها؟ اللي هي راحة البال أو السلام + +446 +00:30:14,680 --> 00:30:21,300 +الداخلي، السلام الداخلي، تتمنى السلام والخير يعني + +447 +00:30:21,300 --> 00:30:26,600 +للجميع، وفي ناس مرضى قلوبهم مريضة، قلبهم مريض، فإيش + +448 +00:30:26,600 --> 00:30:29,620 +ما وصلوا، ما بيشبعوش، ما بيحبوش الخير لغيرهم، هذا + +449 +00:30:29,620 --> 00:30:33,770 +إيش داخلهم؟ بالجانب المعنوي للعاطفة، ممتاز، تفضلي، + +450 +00:30:33,770 --> 00:30:37,190 +والشيء الثاني اللي قلتها اللي هي الثقة، في أشخاص + +451 +00:30:37,190 --> 00:30:40,970 +بتلاقي وصلوا لمناصب معينة بجهدهم أو بغير جهدهم، بس + +452 +00:30:40,970 --> 00:30:44,690 +عندهم ثقتهم بأنفسهم منقوطة، بيخافوا، بيتوتروا لما + +453 +00:30:44,690 --> 00:30:48,570 +يشوفوا حد عمل شيء نافع، ما بينبسطوا، بيحاولوا + +454 +00:30:48,570 --> 00:30:53,810 +يدمروا هذا الشيء، يفوا دكتورة دليل إنه مش مكانه سليم + +455 +00:30:53,810 --> 00:30:57,370 +وضعه في مكانه اللي ليس سليم، صحيح، إذا الإنسان بدأ + +456 +00:30:57,370 --> 00:31:00,730 +داله، قاعد في مكانه خايف فلان ياخده، خايف فلان ياخد + +457 +00:31:00,730 --> 00:31:04,010 +معاناته، هو مستحق، أشوف إذا فلان بقدر ياخده ياخده + +458 +00:31:04,010 --> 00:31:08,530 +أنا دي دايمًا باكتشف إذا فلان بقدر ياخد مكان صحيح + +459 +00:31:08,530 --> 00:31:12,600 +ممتازة، شكرًا يا نفسي على المداخلة، تفضلي أنوى + +460 +00:31:12,600 --> 00:31:16,800 +هالوقت، العالم مؤثر في سلوك الأخلاق أي إداري، سلوكه + +461 +00:31:16,800 --> 00:31:21,460 +حيأثر من ثلاث أشياء، أول شيء من نفسه، هو كفرد، إذا + +462 +00:31:21,460 --> 00:31:26,310 +ممكن يا دكتورة نقلب على الـ slide البعدية؟ تمام، أول + +463 +00:31:26,310 --> 00:31:29,410 +شيء، سلوكه الأخلاقي هيكون متأثر بثلاث أشياء، أول + +464 +00:31:29,410 --> 00:31:33,350 +شيء بيئته وعائلته، ثاني شيء المنظمة وقوانينها، + +465 +00:31:33,350 --> 00:31:37,510 +ثالث شيء البيئة الخارجية، فالمدير كفرد هو سلوكه + +466 +00:31:37,510 --> 00:31:40,630 +أول شيء، بده يكون منه، من عيادته، كيف اتربى، كيف + +467 +00:31:40,630 --> 00:31:43,210 +كان بيتعامل، هل اللي اتقام عامل أخلاقية ولا لأ، + +468 +00:31:43,210 --> 00:31:44,930 +القيم الدينية، إذا كان هو ملتزم، + +469 +00:31:47,820 --> 00:31:49,700 +الخير الشخصي، والحلوة الثانية اللي حكت عنها نسمة + +470 +00:31:49,700 --> 00:31:53,140 +مستوى الرضا الداخلي عن نفسه ومستوى الراحة النفسية + +471 +00:31:53,140 --> 00:31:56,440 +اللي عنده برضه بتأثر على أخلاقه كفرد، ثاني شيء + +472 +00:31:56,440 --> 00:31:59,920 +برضه بتأثر الفرد أو الإدارة، أي سلوكه الأخلاقية في + +473 +00:31:59,920 --> 00:32:05,480 +المنظمة، سياسياتها في قِمم الدنيا للأسف الأيام هذه + +474 +00:32:05,480 --> 00:32:10,460 +تلاقي كثير مدراء وناس عاملين الـ Digital صحيح، مآسي + +475 +00:32:10,460 --> 00:32:13,520 +كان هو قال الله وقال رسول وهو ما لوش مقلل، كأنه + +476 +00:32:13,520 --> 00:32:15,860 +يعني خايف أن هو ما تروحش على الجنة، فما تدور على + +477 +00:32:15,860 --> 00:32:19,100 +نفسك، للأسف الشديد صار الدين set up، سلعة وبيعت + +478 +00:32:19,100 --> 00:32:23,800 +وشريت، تفضلي، المناظرة، ثاني شيء ثاني شيء السلوك الفرد + +479 +00:32:23,800 --> 00:32:28,660 +بتأثر برضه في المنظمة، سلوكه في الظرف اللي هي فيه + +480 +00:32:28,660 --> 00:32:31,640 +من حيث السياسات والمدونات الأخلاقية إذا كان فيه + +481 +00:32:31,640 --> 00:32:35,060 +مدونات وشيء بحكمه، فسلوكه هيكون هيكون نقاء + +482 +00:32:35,060 --> 00:32:38,080 +الأخلاقي أكثر برضه، سلوك المشرفين والزملاء إذا + +483 +00:32:38,080 --> 00:32:41,400 +مشرفين وزملاء كانوا أخلاقيين راح يتأثر فيهم، إذا + +484 +00:32:41,400 --> 00:32:46,570 +ما كانوا أخلاقيين ممكن حتى لو كان قيمه كويسة ممكن + +485 +00:32:46,570 --> 00:32:49,010 +يتأثر فيهم، برضه المنظمة بتأثر كثير على سلوك + +486 +00:32:49,010 --> 00:32:52,010 +الإداري، الثقافة التنظيمية، ثقافة الشركة في كلها، + +487 +00:32:52,010 --> 00:32:56,630 +المنظمة في كلها، برضه بيأثر على سلوك الإداري، بعد + +488 +00:32:56,630 --> 00:33:00,830 +هيك البيئة الخارجية، إحنا بنلاحظ يمكن الإداري عندنا + +489 +00:33:00,830 --> 00:33:04,970 +أخلاقياته غير الإداري في أمريكا، لأنه البيئة + +490 +00:33:04,970 --> 00:33:07,790 +الخارجية بتختلف عادة، كل واحد من حيطه بيحكم، يعني + +491 +00:33:07,790 --> 00:33:11,730 +في عندنا أشياء محرمة، لكن في الدول الأخرى، أمريكية + +492 +00:33:11,730 --> 00:33:15,250 +وغيرها، بيعتبروها شيء عادي، فالبيئة الخارجية بتحكم + +493 +00:33:15,250 --> 00:33:18,890 +برضه سلوك وأخلاقيات الإداري، من حيث تشريعات + +494 +00:33:18,890 --> 00:33:25,050 +الحكومة، يعني الشيء المحلي اللي عندنا، صحيح، فكل هذه + +495 +00:33:25,050 --> 00:33:28,870 +الأشياء، الفرد والمنظمة والبيئة الخارجية كلها بتأثر + +496 +00:33:28,870 --> 00:33:32,630 +على سلوك وعلى أخلاقيات الفرد، مش فقط العائلة، لكن + +497 +00:33:32,630 --> 00:33:36,090 +المنظمة، ممكن يكون ما عندهوش أخلاقيات، لكن يتضطروا + +498 +00:33:36,090 --> 00:33:39,790 +التشريعات الحكومة إنه إذا كانت قوية، إنه يطبق + +499 +00:33:39,790 --> 00:33:42,950 +الأخلاقيات في شغله وفي عمله، كمان الأعراف والقيم + +500 +00:33:42,950 --> 00:33:46,910 +الاجتماعية بتأثر كثير في الفرد، وكمان المناخ + +501 +00:33:46,910 --> 00:33:50,020 +الأخلاقي في الصناعة، يعني المنافسين، المنافسين + +502 +00:33:50,020 --> 00:33:53,380 +الشركات المنافسة بعضها، إذا كانت أخلاقية، فهو + +503 +00:33:53,380 --> 00:33:55,500 +هيتأثر فيها، وإذا كانت غير أخلاقية، بده يحاول + +504 +00:33:55,500 --> 00:33:59,200 +ينافسها، فممكن يطعن الأخلاق بسببها الإدارة. + +505 +00:33:59,800 --> 00:34:03,500 +–طبعا، يا عزيزي، ما هو الفرق بين أن يحكمني القانون + +506 +00:34:03,500 --> 00:34:06,620 +ويحكمني الضمير؟ الضمير هيدل صح طول وجه، مش هعملهاش + +507 +00:34:06,620 --> 00:34:10,480 +غلط. بس القانون ماتة، أو تتيح الفرصة لاختراقه، + +508 +00:34:10,480 --> 00:34:13,280 +خاصة، نقول في القوانين البشرية، فيها ثغرات، على + +509 +00:34:13,280 --> 00:34:17,070 +طول بخترق. صحيح، بس إذا هنحكي الضمير أحسن من باشا + +510 +00:34:17,070 --> 00:34:20,710 +يعني، يكون issue منه، يعني إذا غاب الضمير يعني + +511 +00:34:20,710 --> 00:34:25,270 +يكون issue حاكمه، الركيزة الأساسية المنظمة، + +512 +00:34:27,490 --> 00:34:30,390 +المنظمة فلازم يكون في عنده ثلاث أشياء، لازم يكون في + +513 +00:34:30,390 --> 00:34:34,670 +أخلاق فردية، الأشخاص اللي بيعملوا في الشركة لازم + +514 +00:34:34,670 --> 00:34:37,830 +يكون عندهم أخلاق، نزاهة وعدالة وسعادة، إبداء + +515 +00:34:37,830 --> 00:34:41,370 +تدورتهم وردتهم، لازم كمان الأخلاق الأفراد لحالها + +516 +00:34:41,370 --> 00:34:44,710 +مش هتخلي المنظمة أخلاقية إذا كانت القيادة مش + +517 +00:34:44,710 --> 00:34:47,850 +أخلاقية، لازم القيادة تكون أخلاقية، لأن ممكن + +518 +00:34:47,850 --> 00:34:50,410 +الأفراد يكونوا عندهم أخلاق، لكن إذا القيادة مش + +519 +00:34:50,410 --> 00:34:57,350 +أخلاقية، هيقتبسون فيها، هذا قدر صحيح فلازم القيادة + +520 +00:34:57,350 --> 00:35:02,150 +يكون في أخلاق فردية وفي قيادة أخلاقية وكمان أنظمة + +521 +00:35:02,150 --> 00:35:05,130 +المؤسسة تكون أخلاقية، لأن إذا المنظمة بيدهاري + +522 +00:35:05,130 --> 00:35:08,670 +بيحبدون أخلاق فهيضطر الأفراد والقيادة إنهم يتبعوا + +523 +00:35:08,670 --> 00:35:14,940 +الأنظمة والدستور تبع المنظمة اللي هم فيها، نتكلم + +524 +00:35:14,940 --> 00:35:20,420 +سليماً، وسائل ترسيخ أخلاقية الإدارة، إذا أنا بدأت + +525 +00:35:20,420 --> 00:35:23,400 +أرسخ أخلاقية الإدارة، أول شيء بدي أنمي الرقابة + +526 +00:35:23,400 --> 00:35:26,700 +الذاتية، أنا كإداري مدير بدي أرسخ الأخلاقية عند + +527 +00:35:26,700 --> 00:35:28,760 +الموظفين، أول شيء بدي أنمي الرقابة الذاتية + +528 +00:35:31,530 --> 00:35:34,330 +بذاتنا، أول شيء تقوية الإيمان بالله، أعمل برامج عن + +529 +00:35:34,330 --> 00:35:38,830 +الإيمان بالله، تعزيز الحس الوطني، لازم يخليهم يعرفوا + +530 +00:35:38,830 --> 00:35:43,070 +يحسوا أنهم عملهم جزء منه للوطن، راح يكون من الوطن + +531 +00:35:43,070 --> 00:35:49,080 +للجميع لأولادهم لـ يعني نحملهم المسؤولية، بعد هيك + +532 +00:35:49,080 --> 00:35:52,600 +القدوة الحسنة، إذا أنا بدأت أرسخ الأخلاقيات في الـ… + +533 +00:35:52,600 --> 00:35:56,740 +في الـ… في الإداريين اللي عندي، فلازم يكون المدير + +534 +00:35:56,740 --> 00:35:59,840 +أو القائد هو قدوة حسنة وملتزم بأخلاقيات الأعمال، + +535 +00:35:59,840 --> 00:36:02,980 +لأن إذا هو مش ملتزم، فهو لا يسر القلب. صحيح، بقى + +536 +00:36:02,980 --> 00:36:09,570 +دجان قال أنا لا أسر. صحيح. بعد هيك، يعني احنا أول + +537 +00:36:09,570 --> 00:36:12,790 +شيء بنبدأ بنحكي بالشيء الذاتي، بعدين القدوة، بعدين + +538 +00:36:12,790 --> 00:36:16,430 +إذا هم لا عندهم رقابة ذاتية ولا في قدوة حصلت مش + +539 +00:36:16,430 --> 00:36:19,250 +معاهم، لازم يكون يصير فيه تقييم وفيه عقاب، فطريقة + +540 +00:36:19,250 --> 00:36:21,390 +الثالثة عشان أرسخ أخلاقيات العمل، لازم يكون فيه + +541 +00:36:21,390 --> 00:36:24,110 +تقييم مستمر للموظفين، لازم يكون فيه حوافز + +542 +00:36:24,110 --> 00:36:27,150 +للملتزمين في الأخلاق، أنا هيك بشجع اللي مش ملتزمين + +543 +00:36:27,150 --> 00:36:30,590 +يصيروا ملتزمين، تلاتة وأربعة نفس الشيء، تلاتة و + +544 +00:36:30,590 --> 00:36:35,900 +أربعة، هديك تقييم، الرابعة بدنا الحساب، حساب، فيه + +545 +00:36:35,900 --> 00:36:39,140 +عقاب، عقوبات غادي على أي حد يعني متخطي الأخلاق أو + +546 +00:36:39,140 --> 00:36:42,820 +بيتكدّى عليها. يعني هذا لو في البلدية اللي بقى اللي + +547 +00:36:42,820 --> 00:36:46,140 +قاعد بياخد شغل خاص في البلدية، لو تم حكيتشا لواحد، + +548 +00:36:46,140 --> 00:36:50,220 +لو حسبته الباقي كلهم هيمشوا صح، هيخافوا يبقوا صح، + +549 +00:36:50,220 --> 00:36:54,200 +يعني في مثل بيقولك في ناس تخاف، ماتخسشيش، فلازم + +550 +00:36:54,200 --> 00:36:57,020 +نسلوب نعيش من العقاب. من أولي العقاب أستيقظ الأدب. + +551 +00:36:59,570 --> 00:37:02,890 +بعدين نحكي عن التدريب من أجل منظومة أخلاقية في + +552 +00:37:02,890 --> 00:37:06,830 +المنظمات، في إيش في المنظمات بيسموه تدريب أخلاقي + +553 +00:37:06,830 --> 00:37:09,410 +اللي هي عبارة عن برامج تدريبية تهتف إلى مساعدة + +554 +00:37:09,410 --> 00:37:12,490 +الأفراد على معرفة مختلف الجوانب الأخلاقية في + +555 +00:37:12,490 --> 00:37:15,990 +قراراتهم ومساعدتهم على اتخاذ القرار بالتركيزهم على + +556 +00:37:15,990 --> 00:37:19,470 +الجوانب الأخلاقية، حكينا في slide قبل إنه أنا ممكن + +557 +00:37:19,470 --> 00:37:23,390 +أنفعش أعاقب موظف إذا ماكنتش حكيله القواعد + +558 +00:37:23,390 --> 00:37:26,450 +والأساسيات والأشياء المسموحة والغير مسموحة في + +559 +00:37:26,450 --> 00:37:30,220 +الشركة، أنا لازم في أي منظر أو في أي شركة كإيجاري أو + +560 +00:37:30,220 --> 00:37:34,260 +كمدير لازم أعمل تدريب أخلاقي بحيث إنه أعرف الموظف + +561 +00:37:34,260 --> 00:37:39,960 +أو الفرد، أي فرد، على جوانب الأخلاق. صحيح، ممكن + +562 +00:37:39,960 --> 00:37:46,440 +تتفرج؟ كيف أنه يكون أخلاقي في سلوكه؟ نتوقف هنا يا + +563 +00:37:46,440 --> 00:37:49,640 +أنتي، بس نتحمل المحاضرة، وناخد الـbreak، ونرجع بعد + +564 +00:37:49,640 --> 00:37:56,650 +الـbreak، ساعة كده، إيش حابين ترجع؟ واحدة ونص؟ Okay + +565 +00:37:56,650 --> 00:38:00,270 +ماشي، فانتظر ماشي، أعطيكم العافية إن شاء الله + +566 +00:38:00,270 --> 00:38:00,910 +أعطيكم العافية diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/5zyCoYtGHl4_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/5zyCoYtGHl4_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..08b326c2185ed2b8c610c62d9ce170fdce59117c --- /dev/null +++ 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{"start": 130.06, "end": 130.78, "word": " مافيش", "probability": 0.8479817708333334}, {"start": 130.78, "end": 130.96, "word": " علاقة", "probability": 0.5311686197916666}, {"start": 130.96, "end": 131.1, "word": " فيها", "probability": 0.930908203125}, {"start": 131.1, "end": 131.2, "word": " أي", "probability": 0.5478515625}, {"start": 131.2, "end": 131.58, "word": " مشكلة،", "probability": 0.9752197265625}, {"start": 131.58, "end": 131.78, "word": " لكن", "probability": 0.97705078125}, {"start": 131.78, "end": 133.28, "word": " أخلاقياً", "probability": 0.8882649739583334}, {"start": 133.28, "end": 133.52, "word": " فيها", "probability": 0.964599609375}, {"start": 133.52, "end": 133.84, "word": " مشاكل.", "probability": 0.9534505208333334}, {"start": 133.9, "end": 134.16, "word": " يمكن", "probability": 0.7144775390625}, {"start": 134.16, "end": 134.76, "word": " من", "probability": 0.97802734375}, {"start": 134.76, "end": 135.14, "word": " أوراز", "probability": 0.691162109375}, 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في موضوع + +11 +00:03:45,240 --> 00:03:49,520 +جديد اللي هو موضوع planning مش planning planning + +12 +00:03:49,520 --> 00:03:56,460 +اللي هو التخطيط مع الأخوات هي أبوهايا ويارا صحيح + +13 +00:03:56,460 --> 00:03:59,480 +موجودين؟ + +14 +00:03:59,480 --> 00:04:04,770 +نعم معاك يا دكتورة عايز أحكي دكتورة دكتورة دكتورة + +15 +00:04:04,770 --> 00:04:05,410 +دكتورة دكتورة دكتورة دكتورة دكتورة دكتورة دكتورة + +16 +00:04:05,410 --> 00:04:05,710 +دكتورة دكتورة دكتورة دكتورة دكتورة دكتورة دكتورة + +17 +00:04:05,710 --> 00:04:28,590 +دكتورة دكتورة دكتورة + +18 +00:04:34,560 --> 00:04:38,320 +ماشي بسم الله الرحمن الرحيم نبدأ الآن مع الأخوات + +19 +00:04:38,320 --> 00:04:41,720 +مش عارفة مين هيبدأ تفضلي يا عرا وهيأت أول حاجة + +20 +00:04:41,720 --> 00:04:47,720 +أهلا وسهلا عفوا بنفسك أهلا بك يا دكتورة أول حاجة + +21 +00:04:47,720 --> 00:04:52,800 +يا جماعة أنا Yara Sarsour مهنسة بيئية من الجامعة + +22 +00:04:52,800 --> 00:04:58,900 +الإسلامية سنة 2017 اشتغلت في أكثر من مؤسسة + +23 +00:04:58,900 --> 00:05:01,840 +ولكن حاليا بشتغل في مؤسسة اسمها Education for + +24 +00:05:01,840 --> 00:05:05,320 +Employment كـ Monitoring and Evaluation Coordinator + +25 +00:05:05,320 --> 00:05:09,160 +هو المفروض تكون معناها هيئة، بس كأنه فصل عندها + +26 +00:05:09,160 --> 00:05:16,420 +الـNet فهل أبدأ ولا…? ‏- فضلك، فضلك ‏- تمام، لو + +27 +00:05:16,420 --> 00:05:20,200 +تنزلي على الـslide دا ‏- لما هو أصلا قرجمتي، أن + +28 +00:05:20,200 --> 00:05:23,900 +أحنا موضوع مركزة تمام، هلأ إيه يا بنات، إحنا أول + +29 +00:05:23,900 --> 00:05:27,860 +حاجة هنحكي على أول function من الـ من الـ function + +30 +00:05:27,860 --> 00:05:31,280 +تبع الـ management اللي حكينا عنها في أول محاضرة و + +31 +00:05:31,280 --> 00:05:36,220 +هي التخطيط ممكن أسأل سؤال يا جماعة إذا في حد بيذكر + +32 +00:05:36,220 --> 00:05:40,020 +إيش هم الوظائف الأربعة؟ ممتاز، ما هي الوظائف + +33 +00:05:40,020 --> 00:05:44,000 +الأربعة؟ + +34 +00:05:44,000 --> 00:05:48,760 +أيه يا بنات، إذا في حد بيقدر يجاوبني؟ أخدناها في + +35 +00:05:48,760 --> 00:05:49,460 +أول المحاضرة + +36 +00:05:52,490 --> 00:06:05,170 +التخطيط والتنظيم والرقابة والتحكم التخطيط + +37 +00:06:05,170 --> 00:06:10,510 +والتنظيم والتوجيه والرقابة والتقييم + +38 +00:06:10,510 --> 00:06:16,350 +المتابع بالاخر لأ لأ هم بس أربع تخطيط + +39 +00:06:16,350 --> 00:06:21,930 +والتنظيم والتوجيه والرقابة هم أربع وظائف هيا معانا + +40 +00:06:21,930 --> 00:06:24,990 +صحيه، يا تيت عافية الله عفو عليك تمام، اتحضري إيه + +41 +00:06:24,990 --> 00:06:29,090 +هيا؟ sorry إنه قطع إنه موجود من الأول بس صار الفصل + +42 +00:06:29,090 --> 00:06:32,530 +طب تمام بتوقع ياريا عرفت عن حالها فخلوني أنا + +43 +00:06:32,530 --> 00:06:37,150 +أعرفكم سريع عنها هي أبورية خريجة handelswap وانتي + +44 +00:06:37,150 --> 00:06:41,510 +واني وانتي مش مبينة في قبلك مش مبينة افتحيني الكم + +45 +00:06:41,510 --> 00:06:47,430 +وقت ده لابسة حجار تمام، خريجة هندسة اتصالات والتحكم + +46 +00:06:47,430 --> 00:06:52,510 +قسم كهربا وبشتغل في مجال اللي هو ريادة الأعمال + +47 +00:06:52,510 --> 00:06:57,420 +والمشاريع الصغيرة وحاليًا أخد برنامج الـ Master + +48 +00:06:57,420 --> 00:07:01,340 +اقتصاديات التنمية لأنه تقريبًا هو المجال الأكثر + +49 +00:07:01,340 --> 00:07:04,420 +بشغل بما أنه أنا في field الـ Economic Empowerment + +50 +00:07:04,420 --> 00:07:10,160 +تمام، كان المفروض أبدأ معاكم اليوم بموضوع جديد هو + +51 +00:07:10,160 --> 00:07:14,140 +موضوع التخطيط وقبل ما نبدأ في موضوع التخطيط حابة + +52 +00:07:14,140 --> 00:07:18,500 +أكأشاركم قصة سريعة عن مشروع أنا بلشت فيه بالـ 2014 + +53 +00:07:19,120 --> 00:07:21,400 +طبعًا المشروع اللي إحنا شايفين الـ «لوجو» تبعه + +54 +00:07:21,400 --> 00:07:25,620 +قدامنا هو «مشروع شارة» «مشروع شارة» كان عبارة عن + +55 +00:07:25,620 --> 00:07:30,160 +mobile application بالإضافة إلى جهاز بيحول لغة + +56 +00:07:30,160 --> 00:07:34,540 +الإشارة لكلام منطوق أو لكلمات مكتوبة على شاشة + +57 +00:07:34,540 --> 00:07:39,560 +الجوال وكان إن هو يقدم وسيلة تسهيل التواصل ما بين + +58 +00:07:39,560 --> 00:07:43,160 +الأشخاص الصم + +59 +00:07:43,160 --> 00:07:48,370 +والأشخاص العاديين طبعًا بلشنا إحنا في هذا المشروع + +60 +00:07:48,370 --> 00:07:54,930 +بآخر فصل بالجامعة كمشروع تخرج وكان عندنا أكثر من + +61 +00:07:54,930 --> 00:07:58,810 +خيار إنه إحنا نقدم وسيلة لحدة من الفئات دوا + +62 +00:07:58,810 --> 00:08:03,390 +الإحتياجات الخاصة لكن بعض الفئات كانت مشغولة عليها + +63 +00:08:03,390 --> 00:08:07,470 +مادة أفكار عشان هيك كنا بنختار هذه الفئة كون أول + +64 +00:08:07,470 --> 00:08:14,330 +أداء أو أول tool هتتقدم كانت بداية الموضوع لما يكون + +65 +00:08:14,330 --> 00:08:18,010 +عندك فكرة وجديدة طبعا مش سهلة وبدي يكون عندك + +66 +00:08:18,010 --> 00:08:21,130 +اللي هو إلمامي كبير في معلومات على المستوى التقني + +67 +00:08:21,130 --> 00:08:26,310 +و على مستوى التنفيذ بعض الأحيان أصبحنا بنحس أن مع + +68 +00:08:26,310 --> 00:08:30,110 +مرور الوقت أننا كنا بنفتقد لبعض الأشياء لأن في + +69 +00:08:30,110 --> 00:08:34,640 +البداية كنا مهتمين في الأمور التقنية كثيرا وبنحاول + +70 +00:08:34,640 --> 00:08:40,360 +نطلع فكرة بس، بس ما كان قدامنا إنه إحنا بنعمل خطة + +71 +00:08:40,360 --> 00:08:44,500 +تكون كثيرا comprehensive وبتشمل كل المناطق اللي + +72 +00:08:44,500 --> 00:08:49,300 +إحنا بدنا نتفرع فيها، عشان هي كانت تجربتنا الأولى + +73 +00:08:49,300 --> 00:08:56,140 +فاشلة للأسف وما كانت خلال المرحلة الأولى غير مجرد + +74 +00:08:56,140 --> 00:08:59,660 +أنه أنا عامل زي proposal صغير وكيف قليلة التنفيذ + +75 +00:08:59,660 --> 00:09:03,480 +وما أو ما عندي damage للفئة اللي أنا بتستهدفها + +76 +00:09:03,480 --> 00:09:10,580 +فلما صارت عندنا هذه الفشل خلانا نرجع نفكر من أول + +77 +00:09:10,580 --> 00:09:13,910 +وجديد ونشوف وين كانت عندنا ال weakness شو الشيء + +78 +00:09:13,910 --> 00:09:18,370 +اللي كان لازم مطلوب مننا إنه نحنا نعمله وكان مفقود + +79 +00:09:18,370 --> 00:09:21,710 +في هذه المرحلة عشان هيك كانت المفروض إنه إحنا + +80 +00:09:21,710 --> 00:09:25,650 +وعرفنا إنه إحنا مشكلتنا إنه كان لازم نكون عندنا + +81 +00:09:25,650 --> 00:09:29,930 +خطة واضحة قبل ما نبلش بأي تنفيذ على أرض الواقع + +82 +00:09:29,930 --> 00:09:34,730 +وحتى الأشياء اللي بطلتها، جرد إنه أنا أقابل قادة + +83 +00:09:34,730 --> 00:09:39,020 +وأعمل معاهم كان لازم عشان أنت تعرف هذه الفئة ما هي + +84 +00:09:39,020 --> 00:09:42,940 +احتياجاتها قبل أن تبدأ تنفذ معاهم الخطوط لازم تكون + +85 +00:09:42,940 --> 00:09:47,420 +شاملة كل الموارد اللي لازمة لعملية التنفيذ وتكون + +86 +00:09:47,420 --> 00:09:51,080 +جاهزة لها زي فعليًا اللي حصل معناها القائدة كان + +87 +00:09:51,080 --> 00:09:55,140 +المفروض أن أغتنم فرصة إنترنت ثانية لو أنا مخططة صح + +88 +00:09:55,140 --> 00:09:59,760 +وقت ما يفضل مباشرة أن أعود لكم تمام، وبيّنت الأمور + +89 +00:09:59,760 --> 00:10:04,140 +بعد ما سرعنا خطة عملنا خطة عمل متكاملة وهذا هنتعرف + +90 +00:10:04,140 --> 00:10:08,560 +عليها بعد شوية بكل الأنواع بشاملة كل الجوانب من + +91 +00:10:08,560 --> 00:10:12,020 +ناحية فنية، من ناحية تسويقية، تشغيلية، وحتى كل + +92 +00:10:12,020 --> 00:10:16,740 +الأمور المالية في جزئية المالية كانت تفوقناها، + +93 +00:10:16,740 --> 00:10:21,410 +بلشنا فيفيها وفعليًا صارت عندنا أسهل بكثير وقدرنا في + +94 +00:10:21,410 --> 00:10:24,450 +المرة الثانية لما عملنا الخطة نحصل على تمويل أوسع + +95 +00:10:24,450 --> 00:10:27,730 +من اللي كان بالمرة الأولى مش مجرد أن أنا عندي فكرة + +96 +00:10:27,730 --> 00:10:31,450 +وهي جائزة وبناء على قيم مالية بدي أبتدأ أتحرك فيها + +97 +00:10:31,450 --> 00:10:37,210 +لأ صار عندي واضح أن في عندي اللي هو مشروع متكامل + +98 +00:10:37,210 --> 00:10:42,410 +له خطة واضحة كل الفلوس الموجود في هذه الخطة عارف + +99 +00:10:42,410 --> 00:10:46,560 +أنا كيف بدي أتصرف فيها والله في جزء للتسويق، في جزء + +100 +00:10:46,560 --> 00:10:52,340 +للتنفيذ، في جزء على مستوى التأسيس للمشروع كأكتوب، + +101 +00:10:52,340 --> 00:10:56,720 +هذا كل الأمور هي كانت واضحة، والحمد لله أنه قدرنا + +102 +00:10:56,720 --> 00:11:03,520 +نمشي، وهلأ بنحكم من 2015، بلشنا الخطة لأ، هاللأ، + +103 +00:11:03,520 --> 00:11:07,780 +الأمور تمام، ماشية يعني مافي إشي بدون تحدي يعني مش + +104 +00:11:07,780 --> 00:11:11,160 +بامتلاك الخطة معناته أنا لأ، خلاص، كل الأمور تمام، + +105 +00:11:11,160 --> 00:11:14,280 +لأ وهذا اللي كمان بيعكس قد إيش إنه إحنا لازم نكون + +106 +00:11:14,280 --> 00:11:18,440 +مطلعين في الخطة على موضوع التحليلات وإذا أنا + +107 +00:11:18,440 --> 00:11:21,200 +واجهتني تحديات كيف بدي أتعامل معها، وإحنا كنا + +108 +00:11:21,200 --> 00:11:24,000 +بنركز في هذه الخطة على تحليل الصوت، أنا لسه، + +109 +00:11:24,000 --> 00:11:26,960 +عارفين التحديات اللي بدنا تقابلنا، وهلأ، لأ، + +110 +00:11:26,960 --> 00:11:30,440 +سيرعنى أي تحدي بنكون قادرين إنه إحنا نتعامل معاه + +111 +00:11:30,440 --> 00:11:35,640 +بطريقة سلسة بديش أقول طولت عليكم، خلّينا ننتقل لما + +112 +00:11:35,640 --> 00:11:37,760 +هو مفهوم التخطيط + +113 +00:11:40,990 --> 00:11:44,850 +يعني يا أخواتي التخطيط هو أول وظائف الإدارة + +114 +00:11:44,850 --> 00:11:48,390 +planning التخطيط هو المرجعية بتاعتنا لما نيجي + +115 +00:11:48,390 --> 00:11:51,330 +نشتغل شغل لازم نعمل إيش تخطط مش بس شغل يعني أنت + +116 +00:11:51,330 --> 00:11:55,070 +اليوم أنت حابب مخططة أنت وصحباتك تطلعوا بتكونوا + +117 +00:11:55,070 --> 00:11:59,250 +محددين المكان والزمان ممكن كمان نوع الأكل وكمان دي + +118 +00:11:59,250 --> 00:12:02,370 +تخطط كيف بدك تروحي هل معاكي سيارتك هل دي بتاخدي + +119 +00:12:02,370 --> 00:12:07,370 +مكتب زي هيك يعني التخطيط بالفترة، شو معنى التخطيط + +120 +00:12:07,370 --> 00:12:10,450 +بالفترة؟ يقال لو عندك طفل صغير في السن، سنتين، + +121 +00:12:10,450 --> 00:12:14,250 +ثلاثة، حافظ بالي ويلعب في جوالك، بيلعبش في جوالك + +122 +00:12:14,250 --> 00:12:17,890 +وأنت قاعدة، اللي هتاخديه منه، بيخليك يصلي ولا + +123 +00:12:17,890 --> 00:12:21,790 +تغيبي هنا ولا هنا، بيقول 13 جوال، إذن التخطيط يكون + +124 +00:12:21,790 --> 00:12:25,130 +بإيش؟ بالفترة، لكن الإنسان بيكونش بوي، يعني هو + +125 +00:12:25,130 --> 00:12:27,530 +الإنسان بيبقى بيمارس التخطيط من غير ما يقولش إن هو + +126 +00:12:27,530 --> 00:12:31,950 +بيخطط، يعني أنت اليوم ما تخطط إيش هتعمل غدا، لكن + +127 +00:12:31,950 --> 00:12:35,510 +ما تقوليش أنا بخطط، بتشاكل في الغدر، هذا بنسميه إيش؟ + +128 +00:12:35,510 --> 00:12:39,570 +بنسميه تخطيط، زي ما حكت «إسمالك» لما حكت «النور» + +129 +00:12:39,570 --> 00:12:43,190 +مستمرين من سنة 2015 لغاية الآن هذا بنسميه تخطيط + +130 +00:12:43,190 --> 00:12:48,150 +استراتيجي، لأنه ينظر للمستقبل، بس نظر بعيد الأجل، + +131 +00:12:48,150 --> 00:12:50,690 +لأنه متجوز الخمس سنوات وبنسميه تخطيط استراتيجي مش + +132 +00:12:50,690 --> 00:12:56,030 +تخطيط عادي، تفضل كده «طلع» دي اللي بعدها بعد إذنك + +133 +00:12:56,030 --> 00:13:00,940 +يا دكتورة طبعًا إحنا كنا بنعرف إنه عندنا قدة وظائف + +134 +00:13:00,940 --> 00:13:04,460 +إدارية، يعني ذكرنا مين هم، إيش هم الوظائف اللي + +135 +00:13:04,460 --> 00:13:08,400 +إحنا بنعرفها عمل إدارية، أحد السؤال مابتانية، + +136 +00:13:08,400 --> 00:13:14,580 +مابتانية، حكومي، + +137 +00:13:14,580 --> 00:13:18,380 +حكومي قبل كده سألنا، سألنا، يا عزيزي - أه، تمام، + +138 +00:13:18,380 --> 00:13:23,400 +بسرعة، تمام فإحنا بنعرف عندنا أربع وظائف إدارية + +139 +00:13:23,400 --> 00:13:27,260 +أساسية اللي هم التخطيط، التنظيم، التوجيه والرقابة، + +140 +00:13:27,260 --> 00:13:31,700 +اليوم هنعرف قد إيه ما تتعبط بينها وظائف الإدارة - + +141 +00:13:31,700 --> 00:13:45,140 +ما ينفعش حد أي سبج التاني «تخطيط» أول حاجة «تخطيط» + +142 +00:13:45,140 --> 00:13:54,640 +أول حاجة «تخطيط» + +143 +00:13:54,640 --> 00:13:57,240 +أول حاجة «تخطيط» أول حاجة «تخطيط» أول حاجة «تخطيط» + +144 +00:13:57,240 --> 00:13:59,640 +أول حاجة «تخطيط» أول حاجة «تخطيط» أول حاجة «تخطيط» + +145 +00:13:59,640 --> 00:14:00,920 +أول حاجة «تخطيط» أول حاجة «تخطيط» أول حاجة «تخطيط» + +146 +00:14:00,920 --> 00:14:02,020 +أول حاجة «تخطيط» أول حاجة «تخطيط» أول حاجة «تخطيط» + +147 +00:14:02,020 --> 00:14:16,400 +أول حاجة «تخطيط» هكذا، إيش فاهم؟ «هكذا، + +148 +00:14:16,400 --> 00:14:18,100 +إيش فاهم؟» «هكذا، إيش فاهم؟» «هكذا، إيش فاهم؟» + +149 +00:14:18,100 --> 00:14:19,720 +«هكذا، إيش فاهم؟» «هكذا، إيش فاهم؟» «هكذا، إيش + +150 +00:14:19,720 --> 00:14:19,740 +فاهم؟» «هكذا، إيش فاهم؟» «هكذا، إيش فاهم؟» «هكذا، + +151 +00:14:19,740 --> 00:14:23,560 +«هكذا، إيش فاهم؟» «هكذا، إيش فاهم؟» «هكذا، إيش + +152 +00:14:23,560 --> 00:14:33,760 +فاهم؟» «هكذا، إيش فاهم؟» «هكذا، إيش فاهم؟» «هكذا، + +153 +00:14:34,380 --> 00:14:40,980 +لأ لأ، ما بيطلق، تمام طبعًا + +154 +00:14:40,980 --> 00:14:48,120 +الأمر تمام ولا حد عنده مشكلة؟ تمام تمام، طلعت + +155 +00:14:48,120 --> 00:14:50,460 +قدامكم وعبيت تلات كلمات المفروض + +156 +00:15:02,520 --> 00:15:06,560 +أقولكم يا بنات فتحتوا الـ link؟ أه في أعماله + +157 +00:15:06,560 --> 00:15:10,660 +بتوصلني إجابات بس الظاهر إنه لأ لسه مش الكل معاها + +158 +00:15:10,660 --> 00:15:14,880 +بس خلونا نوحد يعني يا بدنا نكتب كلنا عربي يا كلنا + +159 +00:15:14,880 --> 00:15:22,160 +انجليزي بسبب ثقافتهم يعني عشان نقدر نتعامل على أي + +160 +00:15:22,160 --> 00:15:25,960 +شيء محدد بسبب مشكلة عربيين كون إنه إحنا قاعدين + +161 +00:15:25,960 --> 00:15:29,620 +بنشتغل عربي يعني ماشي أنا بابو طلعت لإن طلعت لي + +162 +00:15:29,620 --> 00:15:32,930 +مشكلة عفقة ما أعرفش إيش هي «one participant limit» + +163 +00:15:32,930 --> 00:15:37,890 +«one participant limit» «one + +164 +00:15:37,890 --> 00:15:44,410 +participant + +165 +00:15:44,410 --> 00:15:49,970 +limit» «one + +166 +00:15:49,970 --> 00:15:53,610 +participant + +167 +00:15:53,610 --> 00:15:59,470 +limit» «one + +168 +00:15:59,470 --> 00:16:00,130 +participant limit» «one participant limit» «one + +169 +00:16:00,130 --> 00:16:02,780 +participant limit إحنا اليوم عددنا كأنه أقل من كل + +170 +00:16:02,780 --> 00:16:07,820 +يوم؟ لأ، مش كل .. لسه ما اتش كل ال major سنة عشر + +171 +00:16:07,820 --> 00:16:14,980 +أنا بعدت لهم على ال group إنه يا جماعة بدأنا حد + +172 +00:16:14,980 --> 00:16:18,960 +باقي بيعبى ولا هيك إحنا تمام نستعرض النتائج؟ + +173 +00:16:18,960 --> 00:16:20,780 +ممكن تحصلينا النتائج لو سمحت + +174 +00:16:25,550 --> 00:16:29,930 +تمام، هلأ ما بعرف، أنا كان ب .. بفكر إنه ما بنبقى + +175 +00:16:29,930 --> 00:16:34,550 +ب .. بأوريهم الشاشة كيف طلعت قدامنا، وشو أكثر + +176 +00:16:34,550 --> 00:16:39,670 +الكلمات كانت تكرارًا، فكان عندنا اللي هو أهداف، + +177 +00:16:39,670 --> 00:16:44,530 +رؤية مصطلحة، فينا الـ bots حاضر، قرارات صحيحة، + +178 +00:16:44,530 --> 00:16:47,330 +inputs، حياة المستقبلة، + +179 +00:16:49,850 --> 00:16:54,750 +Where? How? Who Out? But في تحديد الأهداف والموارد + +180 +00:16:54,750 --> 00:17:00,390 +استراتيجية عن تعامل تحديد أمشيها عن كل الكلمات + +181 +00:17:00,390 --> 00:17:05,470 +اللي هي مدسكورة طبعًا كلمات بتوصلنا لإن إحنا نوصل + +182 +00:17:05,470 --> 00:17:14,990 +لها مفهوم أخطر هيّا بتقرأ النتائج هلأ صرت ال host + +183 +00:17:14,990 --> 00:17:17,330 +يا هيا أجيل الشاشة + +184 +00:17:22,220 --> 00:17:25,780 +طبعًا، أه، هيك زبط معايا، بقدر أنا هيك أشير الشاشة + +185 +00:17:25,780 --> 00:17:33,500 +أعمل أشير طبعًا، + +186 +00:17:33,500 --> 00:17:38,800 +الظاهر عندكم بتوقع هيك «ظاهر» بس ال رابط تبع إسمك، + +187 +00:17:38,800 --> 00:17:42,020 +مش + +188 +00:17:42,020 --> 00:17:49,040 +حاجة تانية، مش سوداء «بحمل» قاعد بـ «بدس» بقى + +189 +00:17:54,020 --> 00:18:00,680 +أنا ليش رجعت؟ + +190 +00:18:00,680 --> 00:18:05,400 +«هيّا» + +191 +00:18:05,400 --> 00:18:11,740 +كأنه طلعت بصّة + +192 +00:18:11,740 --> 00:18:15,800 +للنت عندك ولا إيش تعمل؟ بصّة للنت عند «هيّا» ما قشي + +193 +00:18:15,800 --> 00:18:19,080 +كامل لو صار عند «هيّا» طيب، نرجع للـ slides تاني، + +194 +00:18:19,080 --> 00:18:24,120 +بما أن «هيّا» رجعت، تمام يا «هيّا»؟ هو إحنا نشتغل + +195 +00:18:24,120 --> 00:18:30,300 +أنت يا إيه نازلين أفكار؟ أعطيك فرشة أخرى كنتم + +196 +00:18:30,300 --> 00:18:38,880 +ماتيهها بس الفيديو يا هيا لحظة طيب + +197 +00:18:38,880 --> 00:18:41,160 +ماشي طيب من كلام البنات + +198 +00:18:45,170 --> 00:18:50,590 +هي بدون، عرضيلنا النتائج بشكل عام على الـ «بعت ال + +199 +00:18:50,590 --> 00:18:53,970 +link هذا» من غير ما نعمل share screen إيش أكثر + +200 +00:18:53,970 --> 00:18:58,050 +حاجة، لما نحكي كلمة تخطيط إيش أكثر إشي بيخطر على + +201 +00:18:58,050 --> 00:19:03,650 +بال الواحد؟ وأنا كنت بحكي فيها باسم ما وصلكم + +202 +00:19:03,650 --> 00:19:06,530 +بالضبط «تمام»، يعني ما هو أكثر حاجة كان الهدف، + +203 +00:19:06,530 --> 00:19:11,570 +الـ… تقريبًا، مثلًا، أيوة الإجابات اللي وصلانا فكان + +204 +00:19:11,570 --> 00:19:17,370 +الكلمات الأكثر تكرارًا هي أهداف، مستقبل، خطة، رؤية + +205 +00:19:17,370 --> 00:19:22,070 +مستقبلية، drafter، قرارات صحيحة، تهدف والموارد + +206 +00:19:22,070 --> 00:19:26,300 +وتحديد الأنشطة تمام، هذا على مستوى الحياة المهنية + +207 +00:19:26,300 --> 00:19:30,680 +وفي عندنا بعض الكلمات الـ What، How، Where، + +208 +00:19:30,680 --> 00:19:35,940 +Outputs، Inputs، و Strategic Plan Awareness هذه هي + +209 +00:19:35,940 --> 00:19:40,340 +الكلمات اللي كانت المدخلات من خلال الصبايا طبعًا، + +210 +00:19:40,340 --> 00:19:45,140 +هذه الكلمات اللي صحيحة إذا ما كانت بتوفر في + +211 +00:19:45,140 --> 00:19:52,220 +الـ…‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +212 +00:19:52,760 --> 00:19:58,360 +آية الحلقة طالبة آية ظهر عندك يا وإنتي هلأ أنت و + +213 +00:19:58,360 --> 00:20:01,140 +أنت ال host معكوا آية و وسام و هم جاينا نفس + +214 +00:20:01,140 --> 00:20:04,120 +الجهاز راجعين ال host لو سمحت لي اللي هو ال host + +215 +00:20:04,120 --> 00:20:05,560 +اللي هو ال host اللي هو ال host اللي هو ال host + +216 +00:20:05,560 --> 00:20:06,960 +اللي هو ال host اللي هو ال host اللي هو ال host + +217 +00:20:06,960 --> 00:20:07,340 +اللي هو ال host اللي هو ال host اللي هو ال host + +218 +00:20:07,340 --> 00:20:07,620 +اللي هو ال host اللي هو ال host اللي هو ال host + +219 +00:20:07,620 --> 00:20:08,520 +اللي هو ال host اللي هو ال host اللي هو ال host + +220 +00:20:08,520 --> 00:20:09,100 +اللي هو ال host اللي هو ال host اللي هو ال host + +221 +00:20:09,100 --> 00:20:11,420 +اللي هو ال host اللي هو ال host اللي هو ال host + +222 +00:20:11,420 --> 00:20:11,480 +اللي هو ال host اللي هو ال host اللي هو ال host + +223 +00:20:11,480 --> 00:20:15,700 +اللي + +224 +00:20:15,700 --> 00:20:20,540 +هو ال + +225 +00:20:20,540 --> 00:20:21,300 +host الل + +226 +00:20:25,010 --> 00:20:28,210 +يا آية واجهة «طب عيا بتقدروا تقرا حد يقولنا من + +227 +00:20:28,210 --> 00:20:34,050 +خلال الكلمات اللي بيبقى» «ماني شايف تقولني كلمات + +228 +00:20:34,050 --> 00:20:38,130 +أو حاجة» «يا نجوان» «تفضلي نجوان» «ممكن هو إنه + +229 +00:20:38,130 --> 00:20:41,730 +استقراء الماضي وإنه درس الحاضر، دراسة الحاضر، + +230 +00:20:41,730 --> 00:20:45,250 +وتخطيط، يعني التنبؤ بالمستقبل أو وضع رارة + +231 +00:20:45,250 --> 00:20:52,560 +المستقبل» «ممتاز، ممتاز» هو فعليًا، فعليًا زي ما + +232 +00:20:52,560 --> 00:20:59,040 +حكت نجوان هو عبارة عن استقراء للماضي ودراسة الحاضر + +233 +00:20:59,040 --> 00:21:02,660 +والتنبؤ بالمستقبل Ok، هو سؤال، هل هذا التعريف إيش + +234 +00:21:02,660 --> 00:21:09,260 +من الكلمات اللي جمعتهم هي؟ شوية، + +235 +00:21:09,260 --> 00:21:13,320 +شوية دكتورة؟ هل التعريف هذا خلاصة الكلمات اللي + +236 +00:21:13,320 --> 00:21:16,540 +كتبوها البنات لهيه؟ «لو بدنا نستقي التعريف من + +237 +00:21:16,540 --> 00:21:18,060 +الكلمات» + +238 +00:21:20,640 --> 00:21:26,340 +وأخد التعريف «الكلمات الطبية» وبيّنت عنها فهو واضح + +239 +00:21:26,340 --> 00:21:31,040 +إن كلماتهم إذا كانت بتعطينا المفهوم بشكل رئيسي + +240 +00:21:31,040 --> 00:21:36,640 +بتعطينا شكل related لعملية التخطيط كأدوات ممكن + +241 +00:21:36,640 --> 00:21:41,600 +نستخدمها كمكونات للخطة أو output بيطلع من عملية + +242 +00:21:41,600 --> 00:21:48,190 +التخطيط اللي هي الخطة لأن عشان نرسخ المعلومة وننسي + +243 +00:21:48,190 --> 00:21:53,030 +وأقول الوظائف الإدارية إذا أنا في التخطيط القاعدة + +244 +00:21:53,030 --> 00:21:56,790 +الأساسية من خلال، لو ما كان عندي تخطيط ما بقدر + +245 +00:21:56,790 --> 00:22:02,270 +أستكمل في الوظائف الإدارية الأخرى يعني لو جاءت + +246 +00:22:02,270 --> 00:22:08,290 +لعصر النبي محمد فيها وكان عملية وضع الأهداف + +247 +00:22:09,380 --> 00:22:12,360 +لو رجعت لعصر النبي محمد بتلاقي إن الدعوة كانت + +248 +00:22:12,360 --> 00:22:16,820 +سرًا بعد أن صعد جهرًا، هذا تخطيط اسمه، لما خطط كيف + +249 +00:22:16,820 --> 00:22:20,320 +الهجرة للمدينة المنورة أو يترب، هذا تخطيط، ما كانش + +250 +00:22:20,320 --> 00:22:23,940 +ليش عشوائي، ما كانش على البركة، ماشي، فلازم + +251 +00:22:23,940 --> 00:22:27,420 +التخطيط جزء من حياتنا والتخطيط يتم بالفترة، من دون + +252 +00:22:27,420 --> 00:22:34,480 +خلق الإنسان، يبدأ يخطط، فضلاً. تمام، تعني عملية وضع + +253 +00:22:34,480 --> 00:22:38,480 +الأهداف، والضمان وتحديد الوسائل والاستراتيجيات، + +254 +00:22:39,200 --> 00:22:42,960 +الوصول إليها بأحسن الأحوال اليوم أنا لما بدأت + +255 +00:22:42,960 --> 00:22:47,920 +عملية التخطيط حطيت لحالي أهداف لما أنا بكون حطيت + +256 +00:22:47,920 --> 00:22:50,900 +لحالي هدف معناته عينة النقطة اللي أنا بدي أوصل + +257 +00:22:50,900 --> 00:22:54,220 +إليها أنا موجودة هنا في الوضع اللي حطيت هدف + +258 +00:22:54,220 --> 00:22:58,800 +لمستقبلي، هلأ صار بلزم أعرف شو الطريقة أو شو + +259 +00:22:58,800 --> 00:23:04,800 +الوسائل اللي أنا بدي أعتمد عليها لأقدر أوصل للنقطة اللي + +260 +00:23:04,800 --> 00:23:09,740 +حددتها وأحققها فهيك بيكون مجمل فهم التخطيط ووسائل + +261 +00:23:09,740 --> 00:23:15,460 +تحويل الخطة لأرض الواقع وسائل تحويل الخطة لأرض الواقع + +262 +00:23:15,460 --> 00:23:19,820 +إذا أول حاجة في تخطيط الهدف تطلع مع صاحباتك ليش؟ + +263 +00:23:19,820 --> 00:23:23,820 +تغيروا الجو كيف؟ وممكن تقعدوا عشان تحققوا الهدف + +264 +00:23:23,820 --> 00:23:28,380 +وتنبسطوا إذا أول حاجة زي ما حكت نجوان التخطيط + +265 +00:23:28,380 --> 00:23:33,640 +عملية ذهنية تتم في المخ عشان هيك إحنا ما نحسش فيها، + +266 +00:23:33,640 --> 00:23:39,300 +عشان كده ما نحسش فيها. تعتمد على الشغلات، الماضي + +267 +00:23:39,300 --> 00:23:44,700 +والحاضر والمستقبل. يعني بنحكي لأ، يا رأس، بنطلع + +268 +00:23:44,700 --> 00:23:47,960 +أحنا وإياكي على مطعم، بتروح يا رأس في مخها، بتستعرض + +269 +00:23:47,960 --> 00:23:51,660 +جميع المطاعم، هي من تجربتها السابقة في مطعم موحش + +270 +00:23:51,660 --> 00:23:56,520 +بلاش. ماشي، بتخبرنا إيش هيك تروح المطعم لفلاني، و + +271 +00:23:56,520 --> 00:24:00,240 +بنقنع بعض و بنبني الخطط، ده اللي لازم يكون رماضي، + +272 +00:24:00,240 --> 00:24:04,560 +حاضر و مستقبل. الهدف النسائي، الهدف النائي عفواً، + +273 +00:24:04,560 --> 00:24:08,260 +اللي تخطط للوصول للهدف، ده مفيش خطة من غير إيش + +274 +00:24:08,260 --> 00:24:11,000 +هدف، أنت حكيتي بتدعم الأكلة، فبتكوني تفكري في + +275 +00:24:11,000 --> 00:24:14,920 +الغداء، ده هو هدفك تجهيز الغداء، ماشي، الوسائل + +276 +00:24:14,920 --> 00:24:19,080 +الموجودة هي اللي بتحول الخطة من الورق، من المخ + +277 +00:24:19,080 --> 00:24:25,160 +لأرض الواقع إيش لأرض الواقع. تمام هلأ إيه دكتورة لو الـ + +278 +00:24:25,160 --> 00:24:28,180 +"سلايد" اللي بعديها بعد إثنين؟ Okay تمام، هلأ زي + +279 +00:24:28,180 --> 00:24:31,560 +ما قالت الدكتورة إحنا أول ما نيجي نخطط هي عملية + +280 +00:24:31,560 --> 00:24:36,180 +ذهنية يعني أول ما نبدأ نعمل نشتغل في العملية هاي + +281 +00:24:36,180 --> 00:24:40,340 +بس بتكون داخل المخ فإحنا لازم أول ما نبدأ العملية + +282 +00:24:40,340 --> 00:24:45,460 +هذه لازم نسأل حالنا عدة أسئلة مهمة عشان نقدر ننفذ + +283 +00:24:45,460 --> 00:24:50,960 +الخطة على أرض الواقع أول حاجة نبدأ بسؤال بماذا؟ + +284 +00:24:51,090 --> 00:24:54,930 +Okay، إذا عقلنا يا أستاذة يارا Example نمشي معاه + +285 +00:24:54,930 --> 00:25:00,250 +شوية شوية في الأسئلة ممتاز، حلوة، ممتاز، حلوة، + +286 +00:25:00,250 --> 00:25:01,050 +حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، + +287 +00:25:01,050 --> 00:25:01,730 +حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، + +288 +00:25:01,730 --> 00:25:02,750 +حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، + +289 +00:25:02,750 --> 00:25:06,930 +حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، حلوة، + +290 +00:25:06,930 --> 00:25:18,070 +حلوة، حلوة + +291 +00:25:18,650 --> 00:25:24,450 +شو؟ بضائع مستوردة؟ الملابس الملابس مستوردة لتجهيز + +292 +00:25:24,450 --> 00:25:29,450 +العرائس طيب هي الشركة اسمها يابا لتجهيز الملابس + +293 +00:25:29,450 --> 00:25:33,750 +طيب بعدين؟ طيب هلأ أنا فعليًا فعليًا من المشروع اللي + +294 +00:25:33,750 --> 00:25:38,390 +أنا بدأ أشتغله إيش اللي بدي أوصله؟ هل أنا بدي أحقق، + +295 +00:25:38,390 --> 00:25:42,430 +بدي أوصل لفئة مستهدفة كبيرة ولا بدي أوصل لفئة + +296 +00:25:42,430 --> 00:25:46,310 +مستهدفة صغيرة؟ هل تفرق معايا نوعية الزبائن ولا ما + +297 +00:25:46,310 --> 00:25:50,030 +تفرق معايا نوعية الزبائن معايا؟ إيش هو الـTarget + +298 +00:25:50,030 --> 00:25:55,310 +اللي أنا بدي أوصله من خلال الشغل أو الشركة الناشئة + +299 +00:25:55,310 --> 00:25:59,790 +تبعتي؟ لازم أنا أجاوب على هذه الأسئلة بأول سؤال، + +300 +00:25:59,790 --> 00:26:05,350 +بماذا؟ السؤال الثاني يارا عملت شركة أو معرض لتجهيز + +301 +00:26:05,350 --> 00:26:10,290 +العرائس. السؤال، ليش عملت الشركة؟ ليش حطت الفلوس في + +302 +00:26:10,290 --> 00:26:16,950 +الشركة؟ إذًا، لماذا هذا العمل؟ – بالظبط. – إيش + +303 +00:26:16,950 --> 00:26:21,710 +الهدف؟ لتحقق أرباح؟ طيب، كيف أتحقق أرباح؟ هل + +304 +00:26:21,710 --> 00:26:26,590 +بيتغطي كل قطع غزة؟ طب هل بتتمدد شغل إقتراني؟ ولّا + +305 +00:26:26,590 --> 00:26:29,050 +لو بدها تقوم بتفكر، إذًا بدينا نفكر. إذًا أول + +306 +00:26:29,050 --> 00:26:34,420 +حاجة، لماذا؟ لماذا نضع الخطة؟ عشان تساعدنا في وضع + +307 +00:26:34,420 --> 00:26:41,220 +الأهداف، نصل للأرباح، خط الأثنين طيب، + +308 +00:26:41,220 --> 00:26:44,760 +بعد ما جاوبنا على سؤال "ماذا؟ ولماذا؟" وحنجاوب على + +309 +00:26:44,760 --> 00:26:48,160 +سؤال "كيف؟" زي ما قالت الدكتورة كيف أنا بدي أوصل + +310 +00:26:48,160 --> 00:26:52,340 +لهذا الهدف؟ وبعدها السؤال اللي بعده "وين؟" هل أنا + +311 +00:26:52,340 --> 00:26:55,850 +زي ما قلتي؟ أنا بدي أشتغل، بدي أفتح معرض؟ اللي هي + +312 +00:26:55,850 --> 00:27:00,270 +الوسائل المتاحة لتحقيق هدفها هل هتعمل معرض على + +313 +00:27:00,270 --> 00:27:03,750 +مستوى رقمي، هل هتعمل Online، هل هتعمل Online، هل + +314 +00:27:03,750 --> 00:27:04,950 +هتعمل Online، هل هتعمل Online، هل هتعمل Online، هل + +315 +00:27:04,950 --> 00:27:05,030 +هتعمل Online، هل هتعمل Online، هل هتعمل Online، + +316 +00:27:05,030 --> 00:27:05,270 +هتعمل Online، هتعمل Online، هتعمل Online، هتعمل + +317 +00:27:05,270 --> 00:27:05,490 +Online، هتعمل Online، هتعمل Online، هتعمل Online، + +318 +00:27:05,490 --> 00:27:06,130 +هتعمل Online، هتعمل Online، هتعمل Online، هتعمل + +319 +00:27:06,130 --> 00:27:06,190 +هتعمل Online، هتعمل Online، هتعمل Online، هتعمل + +320 +00:27:06,190 --> 00:27:14,310 +Online، هتعمل Online، هتعمل Online، هتعمطبعًا، + +321 +00:27:14,310 --> 00:27:19,990 +بعدها متى؟ متى فعليًا أنا بدي أبدأ أشتغل بالشغل + +322 +00:27:19,990 --> 00:27:23,450 +هذا؟ ومتى بده ينتهي؟ لازم في الخطة تكون عندي + +323 +00:27:23,450 --> 00:27:27,170 +الأمور هذه واضحة أنا بدي أبدأ أشتغل أنشئ المشروع + +324 +00:27:27,170 --> 00:27:30,610 +هذا على أرض الواقع كمان شهر من الآن مثلًا وبيضلوا + +325 +00:27:30,610 --> 00:27:34,830 +وبيحقق أرباح مثلًا علانية وهي نهاية الموسم مثلًا + +326 +00:27:34,830 --> 00:27:39,390 +هذه الخطة يعني متى هتبدأ هي تستورد ملابس الزفاف أو + +327 +00:27:39,390 --> 00:27:42,930 +تجهيز المواد، زي ما قلنا؟ ومتى يكون المحل جاهز؟ + +328 +00:27:42,930 --> 00:27:46,510 +ومتى تعمل افتتاح؟ ومتى تبدأ تشتغل؟ هذا كله لازم + +329 +00:27:46,510 --> 00:27:49,810 +يظهر في الخطة اللي إحنا بنسميه "البرنامج الزمني" + +330 +00:27:49,810 --> 00:27:51,050 +"البرنامج الزمني" "البرنامج الزمني" "البرنامج + +331 +00:27:51,050 --> 00:27:52,090 +الزمني" "البرنامج الزمني" "البرنامج الزمني" + +332 +00:27:52,090 --> 00:27:52,330 +"البرنامج الزمني" "البرنامج الزمني" "البرنامج + +333 +00:27:52,330 --> 00:27:52,710 +الزمني" "البرنامج الزمني" "البرنامج الزمني" + +334 +00:27:52,710 --> 00:27:56,790 +"البرنامج الزمني" "البرنامج الزمني" "البرنامج + +335 +00:27:56,790 --> 00:28:01,290 +الزمني" "البرنامج + +336 +00:28:01,290 --> 00:28:05,670 +الزمني" " + +337 +00:28:09,170 --> 00:28:12,710 +هل فعلاً إحنا محتاجين لبوتيك، للعرائس، ولا البلد + +338 +00:28:12,710 --> 00:28:17,650 +مليانة، مش عايزين؟ ماشي، Who؟ من؟ من الفئة + +339 +00:28:17,650 --> 00:28:21,410 +المستهدفة؟ صاحب المشروع، هو فاهم شغله ولا مش + +340 +00:28:21,410 --> 00:28:25,510 +فاهم؟ ما هو؟ مين الشخص أو مين الناس الموجهة إليهم + +341 +00:28:25,510 --> 00:28:30,810 +المشروع؟ اللي هم الفئة المستهدفة أو المستهلكين؟ + +342 +00:28:30,810 --> 00:28:34,290 +ماشي، How؟ كيف؟ إيش الوسائل هتساعدني على نجاح + +343 +00:28:34,290 --> 00:28:37,670 +المشروع؟ What الهدف؟ ده مافيش فرق Guarantee، What + +344 +00:28:37,670 --> 00:28:42,350 +الهدف؟ إيش الهدف من وضع الخطة؟ How كيف؟ كيف أنا + +345 +00:28:42,350 --> 00:28:48,450 +أستطيع الوصول للهدف؟ هو مين أنا ومين الشخص اللي + +346 +00:28:48,450 --> 00:28:52,130 +مستهدف أمامي أو الفئة المستهدفة؟ Why لماذا؟ ‏- + +347 +00:28:52,130 --> 00:28:56,770 +كمان يا دكتور، الـStakeholders كمان فيهو مين هم + +348 +00:28:56,770 --> 00:29:00,210 +الأشخاص اللي أنا شغلي بيعتمد عليهم؟ ‏- يالا إيش + +349 +00:29:00,210 --> 00:29:03,290 +حكت؟ حكت فيها مستهدفة، بتلم كل هدول، بتلم أصحاب + +350 +00:29:03,290 --> 00:29:05,930 +المستخدم، وبتلم المستهلكين، وبتلم الحكومة كله، + +351 +00:29:05,930 --> 00:29:10,180 +بتلم مكيمة فيها مستهدفة. ماشي Why؟ إيش أسباب وضع + +352 +00:29:10,180 --> 00:29:13,500 +الخطة؟ وإيش أسباب وجود المشروع؟ Well، زي ما قلنا، + +353 +00:29:13,500 --> 00:29:17,320 +المكان، بتكتمل الشيماعات مثلًا، وين؟ "زوم" ولا + +354 +00:29:17,320 --> 00:29:20,380 +تقعدي مع الناس على البحر وليش الجثة؟ أخر حاجة، وين + +355 +00:29:20,380 --> 00:29:24,920 +متى؟ متى تاريخ بدء تنفيذ الخطة، ومتى تاريخ + +356 +00:29:24,920 --> 00:29:27,400 +انتهائها، لحتى نقيمها ونشوف هل نجحنا ولا + +357 +00:29:27,400 --> 00:29:32,240 +ما نجحناش؟ واضحة يا أخوات؟ صحيح، هلأ هذه الأسئلة + +358 +00:29:32,240 --> 00:29:36,840 +لازم تكون موجودة في نهاية الخطة لازم الأسئلة هذه + +359 +00:29:36,840 --> 00:29:40,980 +كلها تكون متجاوبة ضمن الخطة وإلا مش هتكون خطة + +360 +00:29:40,980 --> 00:29:45,580 +منطقية أو واقعية خطة غير مقنعة بتكون، يعني الخطة + +361 +00:29:45,580 --> 00:29:49,520 +ناقصها، ناقصة لو كام بتكون تمام، هلأ قبل ما ننتقل + +362 +00:29:49,520 --> 00:29:52,160 +على الـSlide اللي بعديها هلأ يا بنات إنتوا سمعتونا + +363 +00:29:52,160 --> 00:29:56,740 +إحنا نحكي على كلمة تخطيط وحكينا على خطة وبنحكي على + +364 +00:29:56,740 --> 00:30:01,950 +هدف هل في حد عنده في عنده فرق بالمعنى بين الأشياء + +365 +00:30:01,950 --> 00:30:07,830 +هذه الثلاث ولا كده؟ إيه؟ إيش الأشياء؟ التخطيط و + +366 +00:30:07,830 --> 00:30:12,110 +بعديها الخطة والهدف Objective خدي معاك كذا بقى، + +367 +00:30:12,110 --> 00:30:16,810 +التخطيط، Planning، خطة، Plan، خطة، Plan، خطة، + +368 +00:30:16,810 --> 00:30:17,970 +Plan، خطة، Plan، خطة، Plan، خطة، Plan، خطة، Plan، + +369 +00:30:17,970 --> 00:30:19,210 +خطة، Plan، خطة، Plan، خطة، Plan، خطة، Plan، خطة، + +370 +00:30:19,210 --> 00:30:20,130 +Plan، خطة، Plan، خطة، Plan، خطة، Plan، خطة، Plan، + +371 +00:30:20,130 --> 00:30:23,090 +خطة، Plan، خطة، Plan، خطة، Plan، خطة، Plan، خطة، + +372 +00:30:23,090 --> 00:30:24,110 +Plan، خطة، Plan، خطة، Plan، خطة + +373 +00:30:39,180 --> 00:30:40,580 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +374 +00:30:44,730 --> 00:30:49,410 +هنا أكيد طبعًا فيه فرق بين التخطيط كـProcess يعني + +375 +00:30:49,410 --> 00:30:52,770 +كعملية هي منتج عنها أكيد الخطة وبين الخطة + +376 +00:30:52,770 --> 00:30:56,690 +والـobjectives أو الأهداف التحسينية + +377 +00:30:59,150 --> 00:31:06,170 +لأ، الخطة بتكون جزء من عملية التخطيط إذا بدي أخطط + +378 +00:31:06,170 --> 00:31:09,630 +مثلا لمشروع أكيد في النهاية راح يطلع عندي خطة + +379 +00:31:09,630 --> 00:31:15,030 +بتشمل الأنشطة بـTime معين أنا بدي أمشي عليه يعني + +380 +00:31:15,030 --> 00:31:19,590 +الخطة بتشمل النشاط، الهدف، الفترة الزمنية اللي أنا + +381 +00:31:19,590 --> 00:31:25,130 +بدي أنفذ فيها الخطة الهدف هو جزء من الخطة، هو + +382 +00:31:25,130 --> 00:31:30,870 +عملية التخطيط فاهم، الخطة جزء من التخطيط ولا + +383 +00:31:30,870 --> 00:31:36,470 +التخطيط جزء من الخطة، إيش رأيك؟ لأ، الخطة جزء من + +384 +00:31:36,470 --> 00:31:40,670 +التخطيط التخطيط هي الـprocess الكاملة اللي بدي + +385 +00:31:40,670 --> 00:31:45,580 +يطلع منها تفاصيل، هي الـcall، اللي بدي يطلع بالظبط، + +386 +00:31:45,580 --> 00:31:49,340 +اللي أنا في الآخر بدي أجاب عليها كيف بدي أنفذ هذه + +387 +00:31:49,340 --> 00:31:54,240 +الخطة من خلال الـ«انشطة» اللي بدها تطلع معي ولي + +388 +00:31:54,240 --> 00:31:57,340 +بدها تكون في الـtime معين وبده يكون الهدف أو + +389 +00:31:57,340 --> 00:31:59,340 +الـobjectives، احنا بنحكي عن الـgoals أو + +390 +00:31:59,340 --> 00:32:01,540 +الـobjectives، في فرق بينهم، طبعا الـgoal هو الاشي + +391 +00:32:01,540 --> 00:32:04,320 +العام والـobjectives هي الأهداف الخاصة الصغيرة + +392 +00:32:04,320 --> 00:32:06,600 +اللي أنا بدي أنفذها من خلال الـ«انشطة» اللي + +393 +00:32:06,600 --> 00:32:11,080 +already موجودة في الخطة. إذن التخطيط هو المضلة + +394 +00:32:11,080 --> 00:32:17,200 +للخطط ماشي، عشان ذلك احنا بنقول خطة اتعمل، أو مقترح + +395 +00:32:17,200 --> 00:32:23,340 +من النجوز اتعمل، تخطيط شامل، واضح؟ ممكن نعتبر كمان + +396 +00:32:23,340 --> 00:32:28,060 +جزء من التخطيط، زي ما حكت اتنين فات، حكت إنه الهدف + +397 +00:32:28,060 --> 00:32:31,460 +جزء من التخطيط، الهدف هو العنصر الأول في التخطيط، + +398 +00:32:31,460 --> 00:32:36,480 +خذ يبقى الخط تخطيط، نزل شوية أو بننزل لتحت خطة، + +399 +00:32:36,480 --> 00:32:41,960 +بننزل لتحت هدف، الهدف، صحيح بيجي في الخطة، الخطة من + +400 +00:32:41,960 --> 00:32:49,000 +أجزاء التخطيط، خدت بالك؟ ممكن نعتبر الخطة هي كنتج + +401 +00:32:49,000 --> 00:32:53,400 +لعملية التخطيط كمان عيدي تاني، أنتي الخطة هي تعتبر + +402 +00:32:53,400 --> 00:32:58,960 +كنتج لعملية التخطيط فهي عبارة عن المسند أو الورقة + +403 +00:32:58,960 --> 00:33:02,620 +اللي بنطلع منها من العملية هاي ممتاز، التخطيط + +404 +00:33:02,620 --> 00:33:07,590 +بيعطينا الخطوط العامة طب وين التفاصيل؟ Who? What? + +405 +00:33:08,110 --> 00:33:12,610 +Where؟ في الخطة؟ موضح فيها، صحيح؟ إن أنت خطط + +406 +00:33:12,610 --> 00:33:18,090 +عمومي، ماشي تخطط الشركة تحقيق أرباح، عشان تحققها، + +407 +00:33:18,090 --> 00:33:22,090 +تنحط خطط، إيش الخطط التفاصيل عادل؟ هي الست أسئلة + +408 +00:33:22,090 --> 00:33:26,090 +اللي توشرحوها الأخوات، الهدف جزء من الخطة اللي + +409 +00:33:26,090 --> 00:33:31,080 +أصلا من التخطيط، فضليهو الحاجة اللي بدنا نوصلها، + +410 +00:33:31,080 --> 00:33:33,020 +يعني هو الـ«issue» أصلًا اللي إحنا قاعدين نعمل + +411 +00:33:33,020 --> 00:33:36,720 +خطة عشانه ممتاز، النتيجة النهائية التي نسعى الوصول + +412 +00:33:36,720 --> 00:33:39,460 +إليها، النتيجة النهائية التي نسعى الوصول إليها + +413 +00:33:39,460 --> 00:33:43,780 +طبعًا، خذوا لنا، تمام و الخطة بتكون هي الـ، بعد + +414 +00:33:43,780 --> 00:33:46,000 +إذنك يا عزيزي، المرحلة المنظرية أكيد، أكيد، يوم + +415 +00:33:46,000 --> 00:33:49,980 +أنا أصير عند خطة جاهزة، بنتقل من عملية التخطيط، + +416 +00:33:49,980 --> 00:33:54,320 +ببدأ اللي هو عملية التنفيذ لها خطة صحيح، ممتاز + +417 +00:33:57,640 --> 00:34:03,060 +«واضح الكلام؟» «واضح + +418 +00:34:03,060 --> 00:34:06,520 +الكلام؟» + +419 +00:34:06,520 --> 00:34:07,720 +«واضح الكلام؟» «واضح الكلام؟» «واضح الكلام؟» «واضح + +420 +00:34:07,720 --> 00:34:07,860 +الكلام؟» «واضح الكلام؟» «واضح الكلام؟» «واضح + +421 +00:34:07,860 --> 00:34:07,940 +الكلام؟» «واضح الكلام؟» «واضح الكلام؟» «واضح + +422 +00:34:07,940 --> 00:34:09,480 +الكلام؟» «واضح الكلام؟» «واضح الكلام؟» «واضح + +423 +00:34:09,480 --> 00:34:13,340 +الكلام؟» «واضح الكلام؟» «واضح الكلام؟» «واضح + +424 +00:34:13,340 --> 00:34:20,760 +الكلام؟» «واضح + +425 +00:34:20,760 --> 00:34:25,200 +الكلام؟ + +426 +00:34:33,630 --> 00:34:35,030 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/72rXT9N937s.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/72rXT9N937s.srt new file mode 100644 index 0000000000000000000000000000000000000000..c5e1cd2fb12163b530c1a5ce54b319c72649cf44 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/72rXT9N937s.srt @@ -0,0 +1,2805 @@ +1 +00:00:07,630 --> 00:00:10,390 +أهلا وسهلا بكم يا عزيزي بسم الله الرحمن الرحيم + +2 +00:00:10,390 --> 00:00:24,790 +السلام عليكم ورحمة الله وبركاته دكتورة + +3 +00:00:24,790 --> 00:00:26,210 +مش سامعين صوتك؟ + +4 +00:00:46,690 --> 00:00:50,290 +أنا مسكرة الـMic يا رانتي، علامات تقدم السن. أهلا + +5 +00:00:50,290 --> 00:00:55,970 +وسهلا فيكم في الجزء الثالث من موضوع اليوم، ومن آخر + +6 +00:00:55,970 --> 00:00:59,330 +محاضرة في هذا الفصل الدراسي الشيق، اللي هو + +7 +00:00:59,330 --> 00:01:01,990 +الـFinancial Management أو الإدارة المالية. بس + +8 +00:01:01,990 --> 00:01:04,570 +ماعرفش هل الطالب بعتدل الشغل على الـMessenger ولا + +9 +00:01:04,570 --> 00:01:06,090 +لسه، لأني بدور مش لاجئة. + +10 +00:01:13,710 --> 00:01:21,580 +آه يا قبله.مش بعتق، أو سهام، بعتق سهام يعني، يا + +11 +00:01:21,580 --> 00:01:23,120 +جماعة الفصل خلص وانا أحكيكوا، +انتوا ما بعتقوش + +12 +00:01:23,120 --> 00:01:30,560 +الـWhatsApp حاجة، الـWhatsApp فقط للأمور الـ، اسمك سهام، + +13 +00:01:30,560 --> 00:01:36,940 +إيش يا أنتي؟ مافيش سهام، لأ، هيو، هيو، سهام + +14 +00:01:36,940 --> 00:01:42,260 +الشرفة، okay، لجيتي فيه أنتي، عايزة سهام الشرفة. + +15 +00:01:43,910 --> 00:01:46,350 +خلصنا واحنا بنعطي تعليم مادة، تبعتوش على + +16 +00:01:46,350 --> 00:01:47,130 +الـ«واتس» شغل. + +17 +00:01:53,610 --> 00:01:59,130 +بعتي يا عزيزي فاتحة صفقة، مش بعتالي حاجة، يلا هيا + +18 +00:01:59,130 --> 00:02:02,070 +بنستنى، لأن يا أخوات بعد ما خلصنا موضوع + +19 +00:02:02,070 --> 00:02:04,390 +الاستراتيجية، طبعا موضوع الاستراتيجية بحر من بحور + +20 +00:02:04,390 --> 00:02:07,570 +علم الإدارة، احنا أخدنا نقطة صغيرة صغيرة صغيرة + +21 +00:02:07,570 --> 00:02:12,090 +فيه، طبعا في مجربين في مجال الاستراتيجات وفي + +22 +00:02:12,090 --> 00:02:15,320 +استشاريين،واضح لأنه بنحكي عن المستقبل، تنبغوا + +23 +00:02:15,320 --> 00:02:18,700 +بالمستقبل «شوفونا بالله سهام راحت تاكل ورق دوالي + +24 +00:02:18,700 --> 00:02:23,220 +ولا ملفوف ولا وين بالظبط» «شوفونا سهام»؟ + +25 +00:02:23,220 --> 00:02:28,720 +«سهام»؟ سمعيني يا جماعة ولا إيش؟ طب بس تيجي + +26 +00:02:28,720 --> 00:02:34,400 +«سهام» نعمل أخر، أتوقع + +27 +00:02:34,400 --> 00:02:38,220 +أنها بعتت لأنه ظهر عند رسالة أنا قولت نجيب نكتة + +28 +00:02:38,220 --> 00:02:43,480 +ولا حاجة، راحت «سهام»؟ ضحك بعت الشغل، بتقول لأ + +29 +00:02:43,480 --> 00:02:51,360 +مانعش نقطة. Okay شكرا يا سينامي. + +30 +00:02:56,780 --> 00:03:02,680 +إيش الخلفية الحزينة دي يا جماعة؟ أخوات في مهارات، + +31 +00:03:02,680 --> 00:03:06,260 +سمعيني أه؟ ‏- أه صحيح دكتورة سينامي ‏- سمعيني في + +32 +00:03:06,260 --> 00:03:08,060 +مهارات لعضلة presentation + +33 +00:03:10,800 --> 00:03:15,460 +أكيد، يا إما تاخدوها، في دورات في الجامعة بتعطيها، + +34 +00:03:15,460 --> 00:03:19,240 +أصل أخدتهم، أنا مش فاهمة، لأنه مافي شغل الواحد + +35 +00:03:19,240 --> 00:03:22,520 +يشرحها، على فكرة، لأن هذي دورات، يا إما بتحضرتي + +36 +00:03:22,520 --> 00:03:25,660 +يوتيوب، لأنه، توقعنا مثلا في الـslide اللي تبقى + +37 +00:03:25,660 --> 00:03:27,940 +على الستراتيجية، قاعدة بكبر في الخط، مافعش يا أنتي + +38 +00:03:27,940 --> 00:03:31,540 +أعرض presentation خط 11، لأ، ماصبوطش يا أنتي، لأن + +39 +00:03:31,540 --> 00:03:34,240 +إحنا لجينا لنا خلفية كئيبة، تشوف مع بعض، فضل يا + +40 +00:03:34,240 --> 00:03:37,620 +أبو لأ، أين أنتي؟ سيهام، أين سيهام؟ ‏- Hi, hello, + +41 +00:03:37,760 --> 00:03:43,540 +السلام عليكم ‏- عليكم الس«إيه فاكى؟ ليش؟» ماشي، + +42 +00:03:43,540 --> 00:03:47,880 +زهر، أنا مش شايف فاكى، هاي الـCake، لابسة أبيض، + +43 +00:03:47,880 --> 00:03:54,620 +ولا مش أنتي؟ زهر إصلاح دي يا أخوات أمانكم، + +44 +00:03:54,620 --> 00:03:57,720 +من أور يا سيهم، في فوق جلسك هواية، خُد بالك منها، + +45 +00:03:57,720 --> 00:04:01,800 +بلاش حد عايش يشغلها، تفضل، يعرفين من نفسك، سيهم + +46 +00:04:01,800 --> 00:04:06,280 +الشرفة هلأ، أنا تهام الشرفاء خريجية مضمون معلمات + +47 +00:04:06,280 --> 00:04:09,060 +جغرافية من الجامعة الإسلامية سنة… الحمد لله مش هدا + +48 +00:04:09,060 --> 00:04:15,820 +بإنجليزي. إيه؟ مش هدا بإنجليزي. لأ، لأ، لأ، لأ، + +49 +00:04:15,820 --> 00:04:18,700 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +50 +00:04:18,700 --> 00:04:20,480 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +51 +00:04:20,480 --> 00:04:20,920 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +52 +00:04:20,920 --> 00:04:26,620 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +53 +00:04:26,620 --> 00:04:31,060 +لأ، لأ، لأ، ل + +54 +00:04:34,440 --> 00:04:40,740 +صاحبة مشروع «مارسيلا» لبيع الملابس التركية إيش + +55 +00:04:40,740 --> 00:04:44,020 +المشروع؟ إيش اسمه يا أنتي؟ نعمله تسويق «مارسيلا» + +56 +00:04:44,020 --> 00:04:47,200 +«مارسيلا» أهلا وسهلا يا «مارسيلا» أنتي مختارة + +57 +00:04:47,200 --> 00:04:50,260 +الاسم ولا أما في تركيا اسمه «مارسيلا»؟ لأ أنا + +58 +00:04:50,260 --> 00:04:53,420 +مختارة الاسم إيه الاسم حلو على فكرة؟ الاسم شكل + +59 +00:04:53,420 --> 00:04:56,460 +مشكلة الإعلانات زي ما توشرحنا في التسويق طيب يا + +60 +00:04:56,460 --> 00:04:59,560 +أستاذة «مارسيلا» تفضلي ولا يا أستاذة «سهام»؟ + +61 +00:05:01,030 --> 00:05:04,510 +طبعًا، هلأ اليوم إحنا هنحكي عن الإدارة المالية. لكن + +62 +00:05:04,510 --> 00:05:06,990 +السؤال يا أنت، أنت مخالصة تخصص ودخلة في المشاريع + +63 +00:05:06,990 --> 00:05:10,230 +وطالعة الإدارة، كأنه كده الخطة بتبعتك مش عارفة كل + +64 +00:05:10,230 --> 00:05:12,470 +شوية في حاجة، آه، ليش نغيّر + +65 +00:05:12,470 --> 00:05:24,570 +اللي’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’� + +66 +00:05:30,160 --> 00:05:32,540 +الأول ما نسمع عن الإدارة المالية، على مصالح حياتكم + +67 +00:05:32,540 --> 00:05:38,360 +الشخصية، إيش تغنيكم الإدارة المالية؟ أو إيش بختار + +68 +00:05:38,360 --> 00:05:49,140 +على بالكم أن تسمعوا الإدارة المالية؟ ما + +69 +00:05:49,140 --> 00:05:53,640 +هي + +70 +00:05:53,640 --> 00:05:57,700 +الإدارة المالية؟فتشو الأمور اللي بتتخلط منك وانتوا + +71 +00:05:57,700 --> 00:06:01,960 +تديلوا أموالكم في حياتكم اليومية أو الـ Fund يتعين + +72 +00:06:01,960 --> 00:06:06,580 +المشاريع التعون المشاريع الـ Fund أو الـ Funding، أه + +73 +00:06:06,580 --> 00:06:10,520 +الـ Financial، Financial مالية معناها Financial + +74 +00:06:10,520 --> 00:06:15,120 +Management أه Financial Management من ده اكتبت الـ + +75 +00:06:15,120 --> 00:06:20,920 +«مطوشة» اللي عندهم «مطوشة» فإيه؟ + +76 +00:06:27,350 --> 00:06:29,870 +فضل يا جماعة ساعدوا زميلكم حرام يعني تاخدواها + +77 +00:06:29,870 --> 00:06:34,990 +جواحي الـ Fund اللي هو التمويل الـ Financial ما + +78 +00:06:34,990 --> 00:06:39,010 +ليه؟ طبعا حاجة سؤال إيش الفرق بالإتنين؟ تفضلي قبله + +79 +00:06:39,010 --> 00:06:42,150 +يلا بسرعة لو سمحت ساعدوها يا جماعة نختار حد اللي + +80 +00:06:42,150 --> 00:06:45,630 +مستنى نص جابرا تفضلي اقراه أو جاوبي على السؤال لما + +81 +00:06:45,630 --> 00:06:48,710 +نقول ماليه ليش بيجي على بالك؟ يعني فلوس ولا إيش؟ + +82 +00:06:48,710 --> 00:06:52,370 +طعام ولا شراب ولا إيش؟ + +83 +00:06:55,460 --> 00:06:59,880 +يا سيان، ما تحكيش الكاميرا لأنه إحنا بندوخ، اللي + +84 +00:06:59,880 --> 00:07:04,380 +بتطلع عليك هيدوخ يعني، اتبعتي، طيب يا نور، مالي، + +85 +00:07:04,380 --> 00:07:06,840 +إيش معناه مالي؟ فلوس، إيش معناه فلوس؟ ‏- أجل يا + +86 +00:07:06,840 --> 00:07:12,940 +ضياء ‏- إيش تتعلق بالمال، بالتمويل، بالإيرادات؟ ‏- + +87 +00:07:12,940 --> 00:07:15,260 +مش عارفة، بس يعني هي اللي خاطرة في بالي حاليا ‏- + +88 +00:07:15,260 --> 00:07:18,660 +ممتازة، شكرا، تفضلي يا سيان، عشان الوقت، تفضلي ‏- + +89 +00:07:18,660 --> 00:07:21,660 +مش سعر ‏- تفضلي + +90 +00:07:24,980 --> 00:07:27,880 +طيب، هلأ، ال «dictum» في حياتنا اليومية بتطلب مننا + +91 +00:07:27,880 --> 00:07:32,580 +إنه ندير الـ «level» طبعاً، هلأ مثلا، أنا كمهدفة + +92 +00:07:32,580 --> 00:07:38,120 +مثلا، بفقد راتب شهري، وبدي أدير الراتب الشهري + +93 +00:07:38,120 --> 00:07:41,240 +سبعاه، كيف بدي أدره؟ مثلا، جزء منه بدي أخده في + +94 +00:07:41,240 --> 00:07:46,220 +الادخار، جزء منه مثلا للـMaster، جزء منه للمصاريف + +95 +00:07:46,220 --> 00:07:51,880 +التانية، وجزء مثلا لإيه؟ لإلتزامات الشخصية. ‏- أنت + +96 +00:07:51,880 --> 00:07:58,690 +أسف. ‏- أه.معاكي مصروف ليلة + +97 +00:07:58,690 --> 00:08:01,690 +الله محمد رسول الله أو معاكي فلوس في الشنطة كتر + +98 +00:08:01,690 --> 00:08:04,390 +تصرفي فيهم إذا صرفت صح إدارة مالية، إذا صرفت غير + +99 +00:08:04,390 --> 00:08:10,430 +صح إدارة مالية، إذا صرفت غير صح إدارة مالية، إذا + +100 +00:08:10,430 --> 00:08:12,750 +صرفت غير صح إدارة مالية، إذا صرفت غير صح إدارة + +101 +00:08:12,750 --> 00:08:14,490 +مالية، إذا صرفت غير صح إدارة مالية، إذا صرفت غير + +102 +00:08:14,490 --> 00:08:14,910 +صح إدارة مالية، إذا صرفت غير صح إدارة مالية، إذا + +103 +00:08:14,910 --> 00:08:18,430 +صرفت غير صح إدارة مالية، إذا صرفت غير صح إدارة + +104 +00:08:18,430 --> 00:08:25,340 +مالية، إذا صرفت غير صح إدارة متمام، هلأ، في + +105 +00:08:25,340 --> 00:08:29,560 +الـ«سلايد» الأول، «سلايد المفاتيح» مش عارف تفضلي + +106 +00:08:29,560 --> 00:08:33,360 +حاليًا ما تتطور الوضع الاقتصادي والتكنولوجيا في + +107 +00:08:33,360 --> 00:08:37,020 +العالم حيث أصحى تضيف مستويات تحقيق مدارب المشاريع + +108 +00:08:37,020 --> 00:08:42,400 +أه فلأ، كل ما يتطور الوضع الاقتصادي والتكنولوجيا + +109 +00:08:42,400 --> 00:08:45,960 +بتزيد الإدارة المالية، تتطلب منها أن تطلب منها أن + +110 +00:08:45,960 --> 00:08:54,940 +الواكب تطور التكنولوجيا تمام؟ مين حابب تقرأ؟مش فيه + +111 +00:08:54,940 --> 00:08:59,160 +أنت عشان الـ«واجبت»، هي أوسيلة وليست هدف. الإدارة + +112 +00:08:59,160 --> 00:09:03,280 +المالية أوسيلة لتحسين السخدمة، مش الأموال. الدول + +113 +00:09:03,280 --> 00:09:06,780 +الاقتصادها قوي بيكون عندها إدارة لأموال سليمة، + +114 +00:09:06,780 --> 00:09:10,400 +إدارة لأموال سليمة. طب الآن سؤال يا «أنتي سهام»، + +115 +00:09:10,400 --> 00:09:14,300 +عرفي الإدارة المالية، برضه في مشكلة في عرض + +116 +00:09:14,300 --> 00:09:18,220 +الـPresentation، تفضلي. «طب الإدارة المالية هي أصل + +117 +00:09:18,220 --> 00:09:22,420 +لحياة لأي مؤسسة؟»السيبراج ريال الأموال في المؤسسة + +118 +00:09:22,420 --> 00:09:27,740 +معناه إنه فيه إستمرار العمل المؤسسة، تمام؟ مثلا + +119 +00:09:27,740 --> 00:09:31,600 +أنا بدي أفتح مشروع، هل بقدر أفتحه بدون رأس مال؟ + +120 +00:09:31,600 --> 00:09:37,960 +طبعا، لو كان، لو كان في عندي رأس مال، هل بقدر ينجح + +121 +00:09:37,960 --> 00:09:42,140 +المشروع بدون إدارة صحيحة للمال؟ لأ، لازم يكون عندي + +122 +00:09:42,140 --> 00:09:48,160 +إدارة للمال، تمام، هلأ القواعد، القواعد التي كمان + +123 +00:09:48,160 --> 00:09:53,750 +عندي رأس مال في شي دكتورة؟ + +124 +00:09:53,750 --> 00:10:00,370 +ده أعطي مثال، لإله اللي الله محرسه الله مافيش + +125 +00:10:00,370 --> 00:10:03,430 +فيها موايات إنتاج قوية ولا فيها بيتورال ولا يحزن، + +126 +00:10:03,430 --> 00:10:06,490 +لكن هي قوية اقتصاديًا لأن عندها حسن إدارة للمواد، + +127 +00:10:06,490 --> 00:10:11,490 +دول الخليج عندهم فلوس بالمليارات، بالتريليونات، لكن + +128 +00:10:11,490 --> 00:10:14,250 +عندهم سوء إدارة مالية، إيش يعني تروح تشتري نمر + +129 +00:10:14,250 --> 00:10:17,890 +السيارة بمليون دولار؟ هذا اسمه تبذير على فكرة، + +130 +00:10:17,890 --> 00:10:23,370 +ماشي؟ إيش يعني تروح تصنعي سيارة خالص وتدفعي ملايين + +131 +00:10:23,370 --> 00:10:26,330 +الدولارات لشركة؟ طبعًا هو مصنع واحد في العالم اللي + +132 +00:10:26,330 --> 00:10:31,490 +بيعمل سيارة ذهب، يعني بتحس أنه طب وبعدين، تبذير، + +133 +00:10:31,490 --> 00:10:34,530 +رفاهية زيادة عن اللزوم، طب ما أحد معاه فلوس + +134 +00:10:34,530 --> 00:10:38,430 +اللاندروفر، معاه مصاري، لكن ماشيينها صح، عشان هيك + +135 +00:10:38,430 --> 00:10:40,330 +اقتصاداتهم قوية، أنا بحكي عن دول العالم، زي + +136 +00:10:40,330 --> 00:10:44,670 +ألمانيا، اليابان، الصين، أمريكا، ماشي، ممكن طالب + +137 +00:10:44,670 --> 00:10:46,950 +يطلع دول المهندس، مثلًا، لأ يا دكتورة، عندك قطر + +138 +00:10:46,950 --> 00:10:50,970 +اقتصادها قوي، الـ Imad، ليه أنتي؟ هم اقتصادهم قوي + +139 +00:10:50,970 --> 00:10:54,890 +أحد أسباب الاقتصاد، مش حسن يدرد لموال عدد السكان + +140 +00:10:54,890 --> 00:10:58,980 +الصغير، يعني عندك قطر نص مليون، الإمارات، عدد + +141 +00:10:58,980 --> 00:11:02,840 +الإماراتية من Total للسكان 12%، النسبة 12% يعني + +142 +00:11:02,840 --> 00:11:06,820 +ولا حاجة، ماشي، فهذا أحد أسباب إنه الفلوس مش + +143 +00:11:06,820 --> 00:11:10,060 +عارفين إيش يساوي فيها، لكن تقالي اقتصاديات بتنفسش + +144 +00:11:10,060 --> 00:11:12,600 +على مستوى العالم، هو مش دول صناعية، ليش؟ لأن عندهم + +145 +00:11:12,600 --> 00:11:16,520 +سوء إدارة للأموال، تأخذ الفلوس تشتري طيارة ذا، + +146 +00:11:16,520 --> 00:11:19,100 +طيب، يعني هتظلي تلاقي حاجات في الطيارة طول اليوم؟ + +147 +00:11:19,100 --> 00:11:23,560 +طبعًا لأ، وإن ما بدك تطيري، بتركب طيارتك الشخصية، + +148 +00:11:23,560 --> 00:11:28,520 +ماشي، تشتري حاجات غريبة، هذه أموال الشعب بتنحط + +149 +00:11:28,520 --> 00:11:32,080 +لخدمة الشعب، بتنحط لتقوية الاقتصاد، بتنحط لشراء + +150 +00:11:32,080 --> 00:11:37,980 +إيش، Six M أو موارد انتشقوية تدعمنا، أما إحنا إذا + +151 +00:11:37,980 --> 00:11:40,920 +الفيصل بين الدول المتقدمين اقتصاديًا والفاشل + +152 +00:11:40,920 --> 00:11:44,080 +الاقتصاديين أو المتأخرين اقتصاديًا، اللي هي سوق + +153 +00:11:44,080 --> 00:11:47,640 +إدارة الأموال. لما يجي أردوغان جاب لك حاجة إنه + +154 +00:11:47,640 --> 00:11:49,700 +قال أنا لا أسرق، مانخططي بقى هو إيش دوي يسرق؟ هو + +155 +00:11:49,700 --> 00:11:52,720 +دوي يسرق الفلوس، وإيش دوي يسرقه؟ أنا لا أسرق، لما + +156 +00:11:52,720 --> 00:11:56,920 +حسّن إدارة الأموال في تركيا أصبحت رقم 16 على مستوى + +157 +00:11:56,920 --> 00:12:00,740 +العالم في الاقتصاد، قاعد يبذل وقاعد بدخّره فهي + +158 +00:12:00,740 --> 00:12:04,580 +مالهاش داعي أو مبالغ فيها جدًا أو حتى بتضحك الناس + +159 +00:12:04,580 --> 00:12:07,120 +عليه أن تشتري سيارة ذهب طب وبعدين، طب ما السيارة + +160 +00:12:07,120 --> 00:12:10,580 +الذهب ماشية والسيارة الموديل 2021 ماشية يعني، إيش + +161 +00:12:10,580 --> 00:12:14,420 +يعني، يعني تبذير، دا اسمه تبذير، إن المبادرين + +162 +00:12:14,420 --> 00:12:17,170 +كان إخوان الشياطين، فبتلاقي الدول اللي رشّرت + +163 +00:12:17,170 --> 00:12:20,610 +استهلاكها استغلت مهارة الهرب صح، ما عشان زي ما + +164 +00:12:20,610 --> 00:12:23,630 +بتسمع مثلًا قصص إن أنت لو جعت في ألمانيا في مطعم + +165 +00:12:23,630 --> 00:12:26,850 +وشالت طعام وماكلتوش كله، ممكن تتعاقب، لأنه تبذير، + +166 +00:12:26,850 --> 00:12:30,130 +أشرع جدك وخلاص يعني، بتشوف مثلًا في بعض الدول زي + +167 +00:12:30,130 --> 00:12:34,670 +السعودية، بتلاقيهم عاملين كبسة وعازمين الشعب كله + +168 +00:12:34,670 --> 00:12:37,230 +أو عازمين الناس وكبّينه في الأرض، بس الدول + +169 +00:12:37,230 --> 00:12:41,420 +المحترمة ما بتكبش الطعام في الأرض على فكرة، إيدان + +170 +00:12:41,420 --> 00:12:44,760 +حسن إدارة الأموال، معناها دول قوية، سوق الإدارة، + +171 +00:12:44,760 --> 00:12:47,700 +حتى لو فيه فلوس، إحنا بتضيعها قاعدين تشتري قاعدة + +172 +00:12:47,700 --> 00:12:51,740 +نمرة بـ 1 مليون أو 2 مليون دولار، نمرة سيارة، فضلي، + +173 +00:12:51,740 --> 00:12:58,240 +أو برفان بملايين الدولارات، وشعبك جائع. ‏- هلعنوا + +174 +00:12:58,240 --> 00:13:00,800 +للإدارة اللي ليها عدد تعريفها؟ ‏- منين بتحب تقرأ + +175 +00:13:00,800 --> 00:13:03,780 +التعريف الأول؟ ‏- من حب، لأ، هو تعريف واحد أنا + +176 +00:13:03,780 --> 00:13:06,800 +اختارته، ‏- وأنتِ ما بناش تغلبوا محالة بغلبة. ‏- + +177 +00:13:06,800 --> 00:13:10,550 +ممكن. لازم أتعرض معاكم، يلا يا «وانت» أنا بحاول + +178 +00:13:10,550 --> 00:13:14,790 +أطلع الـ «شات» لإدارة المالية هي أحد وظائف المشروع + +179 +00:13:14,790 --> 00:13:18,070 +تتطلب باتخاذ القرارات المالية المتعلقة بالحصول على + +180 +00:13:18,070 --> 00:13:21,890 +الأموال بالشكل الأمثل واستثمار هذه الأموال بكفاءة + +181 +00:13:21,890 --> 00:13:26,670 +بما يكفل تعظيم القيمة السوقية للشركة أو تعظيم ثروة + +182 +00:13:26,670 --> 00:13:30,470 +المساهمين ومن ثم المساهمة في تحقيق الهدف الأسمى + +183 +00:13:30,470 --> 00:13:34,750 +للشركة وهو البقاء والنمو والاستمرار سمع، إزاي يا + +184 +00:13:34,750 --> 00:13:38,940 +حبيبتي تحكيتي؟ يعني هي أحد وظائف المشروع تهتم + +185 +00:13:38,940 --> 00:13:43,940 +باتخاذ قرارات المالية المتعلقة بالحصول على الأموال + +186 +00:13:43,940 --> 00:13:46,980 +بالشكل الأمثل استثمار الأموال، الحصول على الأموال + +187 +00:13:46,980 --> 00:13:51,120 +هو التمويل، تمام؟ «مصدر التمويل» «استثمار الأموال» + +188 +00:13:51,120 --> 00:13:54,720 +يعني باستخدامها، نعم؟ «في فرق بالاستثمار أو في فرق + +189 +00:13:54,720 --> 00:13:59,740 +بالاستخدام، الآن بشوف، تفضل» طبعًا، الـ Total هي + +190 +00:13:59,740 --> 00:14:02,420 +أرباح، قيمة السوقية والتوزيع للمساهمين، هي أرباح + +191 +00:14:02,420 --> 00:14:06,580 +يعني، معاشر البقاء والنمو. ‏- المساهمين هم أملاك + +192 +00:14:06,580 --> 00:14:08,820 +المشروع، أملاك المؤسسة. ‏- Stockholders، + +193 +00:14:08,820 --> 00:14:11,760 +Stockholders، هم المساهمين، أصحاب وصلاحهم. ‏- فليش؟ + +194 +00:14:11,760 --> 00:14:15,500 +ليش؟ عشان نفترض على أهداف أخرى اللي هي زي + +195 +00:14:15,500 --> 00:14:18,760 +المخاطرة، الـ Seminar والنمو؟ ‏- طبعًا، أنت شاري + +196 +00:14:18,760 --> 00:14:21,980 +أسهم في شكل الصراحة ليش؟ عشان تربح، عشان السهم + +197 +00:14:21,980 --> 00:14:25,800 +يجيب فلوس، واضح؟ ما هي أهم قاتلة دا المالية؟ ات + +198 +00:14:26,550 --> 00:14:29,410 +فيها إنه عامة قرارات الإدارة المالية +هي قرارات + +199 +00:14:29,410 --> 00:14:33,630 +الاستثمار وقرارات التمويل وتقسيم الأرباح شو هو + +200 +00:14:33,630 --> 00:14:41,590 +قرار الاستثمار؟ «الفاند» و«الديفيند» «الديفيند» + +201 +00:14:41,590 --> 00:14:43,550 +و«الديفيند» و«الديفيند» و«الديفيند» و«الديفيند» + +202 +00:14:43,550 --> 00:14:45,530 +و«الديفيند» و«الديفيند» و«الديفيند» و«الديفيند» + +203 +00:14:45,530 --> 00:14:45,610 +و«الديفيند» و«الديفيند» و«الديفيند» و«الديفيند» + +204 +00:14:45,610 --> 00:14:50,310 +و«الديفيند» + +205 +00:14:50,310 --> 00:14:52,970 +و«الديفيند» + +206 +00:14:55,230 --> 00:14:58,510 +طيب، هو القرار الذي ينطوي عليه تقسيم قدر معلوم من + +207 +00:14:58,510 --> 00:15:02,110 +أموال المشروع في الوقت الحاضر لنشاط جديد يحقق ربح + +208 +00:15:02,110 --> 00:15:05,250 +في المستقبل وهو يكون عرضة لدرجات مختلفة من الخطر + +209 +00:15:05,250 --> 00:15:12,730 + وعدم التأكد يعني أنا عندي فكرة بدي أستثمرها بحق + +210 +00:15:12,730 --> 00:15:17,650 +أنها تجيب ربح ممكن أن يكون فيه نسبة معينة من + +211 +00:15:17,650 --> 00:15:22,410 +الخطر والخسارة بس بنفس الوقت ممكن يكون فيه ربح + +212 +00:15:26,080 --> 00:15:32,000 +أين ذهب المال اللي كان معكِ؟ سيارة ذهب حضرتها، + +213 +00:15:32,000 --> 00:15:35,840 +طبعًا سيارات الذهب يا أخواتها نادر جدًا في مصنع + +214 +00:15:35,840 --> 00:15:39,420 +واحد لازم توصي السيارة، بنسميه إنتاج متقطع، مش كل + +215 +00:15:39,420 --> 00:15:42,620 +الناس هتشتري سيارة ذهب، ولا كل الناس بتحب تتمنظر، + +216 +00:15:42,620 --> 00:15:47,540 +ماشي معكِ فلوس، بالآخر نجوان في شنطتها فلوس، وين + +217 +00:15:47,540 --> 00:15:51,420 +راحوا، إيش من صرافاتهم، شراطيهم، كذا، هذا اسمه أين + +218 +00:15:51,420 --> 00:15:54,340 +الذهب اللي معكِ، لسه أنه الألف يصيروا ألفين، + +219 +00:15:54,340 --> 00:15:57,420 +الألفين تلاتة، تلاتة أربعة، إنه يعني يتولدوا، + +220 +00:15:57,420 --> 00:15:58,600 +يزيدوا، + +221 +00:16:00,460 --> 00:16:02,760 +خذ بالك لو ما شغلتيش الفلوس اللي معكِ، هتاكلها + +222 +00:16:02,760 --> 00:16:08,280 +الذكاء. هذا بحاجات شريفة. الآن الـ Fund. نيجي + +223 +00:16:08,280 --> 00:16:11,720 +للقرار الثاني وهو قرار التمويل. هلأ مثلًا أنا عند + +224 +00:16:11,720 --> 00:16:15,940 +فكرة استثمارية. طب على الفكرة الاستثمارية ليش + +225 +00:16:15,940 --> 00:16:19,820 +بيحتاج تحرير أموال علشان أنها تتنفذ؟ كيف بدي أقدر + +226 +00:16:19,820 --> 00:16:22,420 +أحصل على تمويل؟ من وين بدي أقدر أحصل على تمويل؟ + +227 +00:16:22,420 --> 00:16:27,860 +ممكن تكون عند من + +228 +00:16:27,860 --> 00:16:32,310 +ذات الشخص التحويشي مثلًا، من بابا، من ماما، من أي حد + +229 +00:16:32,310 --> 00:16:39,290 +مثلًا، من ذاتي شخصي يعني «تمويل ذاتي» + +230 +00:16:39,290 --> 00:16:41,510 +يعني يا دكتورة؟ «تمويل ذاتي»، «تمويل ذاتي»، «تمويل + +231 +00:16:41,510 --> 00:16:42,250 +ذاتي»، «تمويل ذاتي»، «تمويل ذاتي»، «تمويل ذاتي»، + +232 +00:16:42,250 --> 00:16:43,210 +ذاتي»، «تمويل ذاتي»، «تمويل ذاتي»، «تمويل ذاتي»، + +233 +00:16:43,210 --> 00:16:45,590 +«تمويل ذاتي»، «تمويل ذاتي»، «تمويل ذاتي»، «تمويل + +234 +00:16:45,590 --> 00:16:45,690 +ذاتي»، «تمويل ذاتي»، «تمويل ذاتي»، «تمويل ذاتي»، + +235 +00:16:45,690 --> 00:16:56,970 +«تمويل ذاتي»، «تمويل ذاتي»، «تمويل + +236 +00:16:58,590 --> 00:17:02,910 +شو هي الأرباح المحتجزة دا؟ مثلًا، اللي هو صفر ربح + +237 +00:17:02,910 --> 00:17:10,110 +بعد الضريبة بيكون مثلًا 100، 90% بيكون موزّع على + +238 +00:17:10,110 --> 00:17:14,750 +المساهمين و10% بتكون محتجزة دا، هذه الـ 10% المحتجزة + +239 +00:17:14,750 --> 00:17:18,330 +بتصغر في الميزانية العمومية اللي بتكون في حقوق + +240 +00:17:18,330 --> 00:17:22,410 +الملكية. ‏- أنت اسمع. ‏- تمام، طبعًا في بعض + +241 +00:17:22,410 --> 00:17:26,510 +المؤسسات تبدأ إنها تحتجز وبعض الآخر لأ، يعني حسب + +242 +00:17:26,510 --> 00:17:30,330 +سياسة الشركة. وأيضًا حسب موافقة المساهمين يعني، + +243 +00:17:30,330 --> 00:17:33,530 +لأن المساهمين هم أصحاب الأرباح، هم أصحاب + +244 +00:17:33,530 --> 00:17:51,370 +الـ…‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +245 +00:17:51,580 --> 00:17:54,580 +بلسك وين؟ كان معكِ الفلوس وراحت، إيش عملتِ فيها؟ + +246 +00:17:54,580 --> 00:17:57,880 +ماشي التمويل من أين لكِ هذا؟ الآن إحنا شوفنا سهام + +247 +00:17:57,880 --> 00:18:05,380 +راكبة جيب حاجة من الدولار، من وين جابت المصاري؟ + +248 +00:18:05,380 --> 00:18:07,300 +الـ funding هي الـ funding كلهم شاطوا، كلهم + +249 +00:18:07,300 --> 00:18:12,140 +ينكبوا، ماشي وشاطوا بالجيب، وتحضير مرحلة، الطالب + +250 +00:18:12,140 --> 00:18:15,180 +اللي عنده طوشة، من أين لكِ هذا؟ ندخل في الفساد هنا، + +251 +00:18:15,180 --> 00:18:17,980 +أيه له علاقة بالفساد المالي، من وين سهام جابت + +252 +00:18:17,980 --> 00:18:21,790 +الفلوس، هذا السؤال طبعًا التمويل، من هنا نجيب + +253 +00:18:21,790 --> 00:18:23,970 +الفلوس، من هنا نجيبها. مصادر تمويل كثيرة، مش بس + +254 +00:18:23,970 --> 00:18:29,710 +هذه. إما ذاتي، اللي هي الأسهم أو تحت البلاطة، فيه + +255 +00:18:29,710 --> 00:18:32,770 +فلوس تحت البلاطة، ماشي، أو بيعين دهب ولا حتة أرض. + +256 +00:18:33,670 --> 00:18:37,870 +قروض، اللي هو الدين، تمويل خارجي، يقولوا تكليف ليه + +257 +00:18:37,870 --> 00:18:45,750 +الفائدة، مساهمين من التمويل الذاتي، أرباح محتجزة، + +258 +00:18:45,750 --> 00:18:49,190 +هي هنا. بس الأصل، يا عزيزي، أنت فيه ما تتأمنش، دا + +259 +00:18:49,190 --> 00:18:55,330 +أشرحها، أرباح محتجزة صافي، خدي بالك، ربح الشركة + +260 +00:18:55,330 --> 00:18:59,730 +بتوع المحاسبة، بعد الضريبة إلى الأرباح، ما توزعش قبل + +261 +00:18:59,730 --> 00:19:04,190 +الضريبة، برضه حطالنا أيقونة في النص، يا جماعة + +262 +00:19:04,190 --> 00:19:06,770 +خذوا مهارات الـPresentation أفضل، صافي، ربح + +263 +00:19:06,770 --> 00:19:10,830 +الشركة بعد الضريبة، مائة، طبعًا ما أعرفش أقول مائة، + +264 +00:19:10,830 --> 00:19:15,890 +إحنا عجب، مائة دولار، ماشي، تم توزيع، عن مين هنوزع؟ + +265 +00:19:15,890 --> 00:19:20,510 +عن ناس لأ؟ عن مساهمين؟ ناس مين؟ ليش؟ جمعية خيرية؟ + +266 +00:19:20,510 --> 00:19:26,690 +وزعوا عن المساهمين خمسين، إذًا، جداش حكمه خبّها، + +267 +00:19:26,690 --> 00:19:31,290 +خمسين، الأرباح + +268 +00:19:31,290 --> 00:19:37,650 +اللي محتجزة، جزء من صافي الأرباح بعد الضريبة يستخدم + +269 +00:19:37,650 --> 00:19:41,530 +عادة لاستثمارها، يعني أنا بتوقع تضاعف الخمسين اللي + +270 +00:19:41,530 --> 00:19:42,210 +خبّيتها، + +271 +00:19:45,100 --> 00:19:48,840 +ماشي، واضح؟ عشان هيك بنسميها تمويل ذاتي، لفلوس، + +272 +00:19:48,840 --> 00:19:52,780 +بدأنا نوزعها، لأ ما بنش يا جماعة نوزع، ممكن تبتقى، + +273 +00:19:52,780 --> 00:19:57,300 +سؤال، ممكن صافي الأرباح كله محتجز؟ آه، طب ممكن صافي + +274 +00:19:57,300 --> 00:20:00,040 +الأرباح بعد الضريبة كله موزع؟ آه، مش مشكلة، هذه + +275 +00:20:00,040 --> 00:20:03,800 +السياسة بتاعت الشركة، حسب توجهها، يعني إحنا حاسينا + +276 +00:20:03,800 --> 00:20:07,640 +إننا عاجزين، و… آه، يعني طبعًا عاجزين معناه تخطيط + +277 +00:20:07,640 --> 00:20:11,300 +مالي، أنا متوقع 2021 يكون صعب، يمكن عاجزين، فإن + +278 +00:20:11,300 --> 00:20:14,280 +الأرباح ليش راح نوزعها، لأ خلوها يا جماعة، احتياط، + +279 +00:20:14,280 --> 00:20:17,640 +ممكن أخد طريقين للاحتياط، أنا بشوف الـCoupeticket + +280 +00:20:17,640 --> 00:20:21,360 +بيبقى على الـChat، ماشي، تفضلي، الآن هتشرح، إذا + +281 +00:20:21,360 --> 00:20:28,260 +نفتحها مع بعض، Investment، ومن هنا، الـ«واتر + +282 +00:20:28,260 --> 00:20:34,380 +التليفزيون»، من أين لك هذا؟ هنا، أين ذهب هذا؟ + +283 +00:20:34,380 --> 00:20:37,800 +المفروض أنك تبين على فكرة إحنا عشان نربط المعلومات + +284 +00:20:37,800 --> 00:20:44,520 +مع بعض أين ذهب هذا؟ مش إحنا قولنا من أين لك هذا، + +285 +00:20:44,520 --> 00:20:50,460 +أين ذهب هذا؟ والعلاقة بالفساد، الآن، هايو، استثمار + +286 +00:20:50,460 --> 00:20:53,800 +شرحنا هو التمويل، الأرباح، مقصوم الأرباح شرحتها + +287 +00:20:53,800 --> 00:21:01,470 +لك، ليه؟ إيش؟ تفضلي، Evident؟ تفضلي أبلغ، هلسقرار، + +288 +00:21:01,470 --> 00:21:05,530 +القرار الثالث والأخير اللي هو تقسيم الأرباح وهو + +289 +00:21:05,530 --> 00:21:10,010 +القرار الذي تتخذه الشركة بالتحديد بتحديد طريقة + +290 +00:21:10,010 --> 00:21:13,510 +توزيع الأرباح على المالكين يعني كيف إحنا، كيف + +291 +00:21:13,510 --> 00:21:17,990 +ستوزع الأرباح على الملاك المالكين بعد خصم كافة + +292 +00:21:17,990 --> 00:21:21,110 +المصاريف والديون؟ آه، لأ، خدي بالك، طبعًا، في + +293 +00:21:21,110 --> 00:21:23,310 +زمتها وكتبنا هنا، هذا ليه علاقة بالمحاسبة؟ الناس + +294 +00:21:23,310 --> 00:21:28,300 +اللي دارسين المحاسبة؟ نعم، شعب تاني طبعًا بعد خصم + +295 +00:21:28,300 --> 00:21:31,500 +الشركة المصاريف والدين بعد خصم الضريبة، ما نفعش + +296 +00:21:31,500 --> 00:21:34,780 +نوزع أرباح وإحنا علينا فلوس، ما نفعش يا جماعة بعد ما + +297 +00:21:34,780 --> 00:21:40,380 +ندفع المصاريف التشغيلية، تكاليف الإدارية والبيعية، + +298 +00:21:40,380 --> 00:21:45,480 +وندفع الفوائد، دا كان لنا قروض، وندفع الضريبة، بعد + +299 +00:21:45,480 --> 00:21:49,110 +هيك نضل حاملين لصافي الأرباح لازم تكون بعد ضريبة، خذ + +300 +00:21:49,110 --> 00:21:50,630 +بالك. ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +301 +00:21:50,630 --> 00:21:51,190 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +302 +00:21:51,190 --> 00:21:54,390 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +303 +00:21:54,390 --> 00:21:57,450 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +304 +00:21:57,450 --> 00:22:01,550 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +305 +00:22:01,550 --> 00:22:06,690 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +306 +00:22:06,690 --> 00:22:12,990 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +307 +00:22:12,990 --> 00:22:15,970 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +308 +00:22:18,080 --> 00:22:21,120 +ممكن نوزع فلوس عادي، تعالي خذي الـ«شيك» تبعك، + +309 +00:22:21,120 --> 00:22:25,320 +مبروك، أرباحك، وممكن نأسهم، إذا ما دايما توزيع + +310 +00:22:25,320 --> 00:22:28,980 +الأرباح فلوس، ممكن يكون إيش أسهم، أسهم معناه ملكية + +311 +00:22:28,980 --> 00:22:31,520 +الشركة، حد عنده سؤال، بيشوفكم، ما بتسألوه في موضوع، + +312 +00:22:31,520 --> 00:22:38,040 +عشان محاسبه، خايفين، لأ، أسهل، ما حدش بيسأله، هاي + +313 +00:22:38,040 --> 00:22:41,980 +وين، هاي ليش ما بتشاركيش قبلها؟ + +314 +00:22:44,630 --> 00:22:47,550 +ما شاركتيش يعني، المشاريع كلها مالية، المشاريع كلها + +315 +00:22:47,550 --> 00:22:52,090 +مالية، يمكن ما عندهاش أفضل دكتورة في سؤال عندي ممكن + +316 +00:22:52,090 --> 00:22:56,870 +تفضلي تفضلي تفضلي + +317 +00:22:56,870 --> 00:22:57,610 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +318 +00:22:57,610 --> 00:22:57,910 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +319 +00:22:57,910 --> 00:22:57,950 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +320 +00:22:57,950 --> 00:23:02,150 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +321 +00:23:02,150 --> 00:23:06,390 +تفضلي + +322 +00:23:06,390 --> 00:23:09,170 +تفضلي + +323 +00:23:12,270 --> 00:23:15,910 +هل بيختلف يعني إنه عن جد في ال… في الشيء الإدارة + +324 +00:23:15,910 --> 00:23:19,330 +المالية؟ آه، بيختلف، الهامش، الهامش عادة بيكون + +325 +00:23:19,330 --> 00:23:23,710 +نسبة، ماشي؟ أنا ممكن أبعتلك محاضرة في أفريقيا، + +326 +00:23:23,710 --> 00:23:27,970 +أفريقيا، الهامش، ماشي، الذكر بطول، بطول هو ببعتلك + +327 +00:23:27,970 --> 00:23:31,070 +يعني، الهامش بيكون نسبة، هامش نسبة، لكن صافي + +328 +00:23:31,070 --> 00:23:36,010 +الأرباح لأ، cash، فلوس، ألف، ألفين، تلاتة، الهامش + +329 +00:23:36,010 --> 00:23:39,310 +بيكون نسبة، نسبة الربح جداش، ممكن نسبة الربح عشرة + +330 +00:23:39,310 --> 00:23:43,720 +فيماشي، والله ما بربح نهار واثنين الفمية، بس + +331 +00:23:43,720 --> 00:23:46,000 +ببعتلك التفاصيل إن شاء الله، لإن أنا بدرس مساق + +332 +00:23:46,000 --> 00:23:49,040 +دول مالية، ببعتلك الحتة هادي بس، لإن هوا دباحة. + +333 +00:23:50,140 --> 00:23:55,400 +دكتورة؟ دكتورة بعد إذنك بس، بفضل واضح شغلها، + +334 +00:23:55,400 --> 00:23:59,520 +بالنسبة لصافي الربح وهامش الربح، يرواند هيكون في + +335 +00:23:59,520 --> 00:24:03,880 +مساق في المحاسبة الإدارية المتقدمة، هيشرح الفيديو + +336 +00:24:04,190 --> 00:24:06,870 +فروق ما بينهم، زي ما حكيت الدكتورة، «الهامش» نسبة، + +337 +00:24:06,870 --> 00:24:10,710 +«الصافي» بيكون في النهاية. حلو إن إحنا شفنا مداخلة، + +338 +00:24:10,710 --> 00:24:14,010 +لكن مداخلة غير دقيقة، أنتو هتاخدوا الهامش والصافي + +339 +00:24:14,010 --> 00:24:17,670 +في مصر أسمه الإدارة المالية، زي التسويق، حكيتلكوا، + +340 +00:24:17,670 --> 00:24:20,370 +هتاخدوا أربعة أبوااب الإدارة المالية، مع الدكتور + +341 +00:24:20,370 --> 00:24:22,770 +ثاسي محمد، وفسرت فيها، درست مع فكرة بكالوريوس + +342 +00:24:22,770 --> 00:24:26,750 +ماجستير، في عندك في مصر أسمه الإدارة المالية، المحاسبة + +343 +00:24:26,750 --> 00:24:30,150 +الإدارية حاجة ثانية، «محاسبة مالية»؟ فبس إحنا + +344 +00:24:30,150 --> 00:24:34,450 +أخدناها أيام يا دكتورة، أترقنا للمواضيع هادي يعني في + +345 +00:24:34,450 --> 00:24:39,590 +إيش أخدتيها؟ «محاسبة الإدارية المتقدمة» أترقيتي، + +346 +00:24:39,590 --> 00:24:42,510 +أترقيتي، لكن من جوهرها إدارة مالية، مش محاسبة، + +347 +00:24:42,510 --> 00:24:45,850 +أترقيتي للموضوع، لكن التفاصيل والإسهاب bad في + +348 +00:24:45,850 --> 00:24:47,890 +الإدارة المالية يا auntie، مش في المحاسبة الإدارية + +349 +00:24:48,510 --> 00:24:53,310 +حلوا التضغط من بابكم. ‏- كتطرق، بحكي كتطرق. ‏- + +350 +00:24:53,310 --> 00:24:57,890 +بحكي عن التفاصيل وتمخمخ في الموضوع وتحليل أسئلة في + +351 +00:24:57,890 --> 00:24:59,310 +الإدارة المالية. ‏- لأ، وده هتكون في الإدارة + +352 +00:24:59,310 --> 00:25:02,030 +المالية. ‏- المحاسب الإداري علم تاني، هو متبطين، + +353 +00:25:02,030 --> 00:25:06,390 +بس المحاسب الإداري المالية أو المحاسب الإدارية + +354 +00:25:06,390 --> 00:25:09,010 +كلها أساسيتها القوام المالية، ده أنت فاهم القوام + +355 +00:25:09,010 --> 00:25:12,410 +المالية فيش مشكلة، ماشي؟ ‏- أفهم يا دكتور. ‏- شكرا + +356 +00:25:12,410 --> 00:25:15,490 +على الإفادة، يعني ممكن تجي معلومة فالأستاذ شرحها. + +357 +00:25:17,980 --> 00:25:20,940 +سؤال، تعرفش إحنا سألنا السؤال، «إيش الفرق بين + +358 +00:25:20,940 --> 00:25:25,440 +الإدارة المالية، الـFinancial والـFund التمويلي؟» + +359 +00:25:25,440 --> 00:25:30,620 +مين، نود نواجه السؤال اللي حلوة، مين؟ أوي، إيش + +360 +00:25:30,620 --> 00:25:33,880 +الفرق بين الإدارة المالية والتمويل؟ أوي، ما تسمعوا + +361 +00:25:33,880 --> 00:25:36,900 +الإدارة المالية إيش فيها، والتمويل إيش هو؟ ‏- يا + +362 +00:25:36,900 --> 00:25:41,300 +رسالة الصوت، تفضل قائلًا تمام يا دكتورة هلأ + +363 +00:25:41,300 --> 00:25:43,960 +بالنسبة للإدارة المالية هي الـ Financial + +364 +00:25:43,960 --> 00:25:50,000 +Management هي أحد وظائف المشروع وهي أما التمويل هي + +365 +00:25:50,000 --> 00:25:55,160 +بتكون أحد قرارات الإدارة المالية فممتازة بالنسبة + +366 +00:25:55,160 --> 00:25:58,820 +للإدارة المالية هي قرار الاستثمار قرار التمويل + +367 +00:25:58,820 --> 00:26:06,280 +وقرار تقسيم الأرباح الـ Funding هي كيف نحصل المال + +368 +00:26:06,280 --> 00:26:10,830 +هي مصدر التمويل نفسه بالنسبة للإدارة المالية أشمل + +369 +00:26:10,830 --> 00:26:14,130 +من التمويل، أما التمويل هي جزء من الإدارة المالية. + +370 +00:26:14,450 --> 00:26:20,010 +إذا التمويل فقط من أين لك هذا؟ + +371 +00:26:20,010 --> 00:26:24,430 +الـ «هذا» أين راح مش تمويل؟ الـ «هذا» أين راح + +372 +00:26:24,430 --> 00:26:28,710 +إدارة مالية؟ الـ «هذا» استخدمته كويس ولا مش كويس؟ + +373 +00:26:28,710 --> 00:26:31,890 +إدارة مالية، لكن أنت من وين جبته؟ الـ «جبب» اللي + +374 +00:26:31,890 --> 00:26:35,930 +ركباه «Siam» 100 ألف، من وين جيبه الفلوس؟ هذا + +375 +00:26:35,930 --> 00:26:39,400 +تمويل. هي الفلوس، الميدالة شغالة فيهم جيب، شغالة + +376 +00:26:39,400 --> 00:26:42,900 +فيهم بعزاجاتهم، حطتهم في البنك، هذا إدارة مالية. + +377 +00:26:43,920 --> 00:26:46,760 +إذن، حتة التمويل ابن الإدارة المالية، إذا الإدارة + +378 +00:26:46,760 --> 00:26:50,880 +المالية الأصل هو ابنها، الفرع من التمويل، تمويل فرع + +379 +00:26:50,880 --> 00:26:53,740 +من الإدارة المالية وليس العكس، مش العكس، التمويل + +380 +00:26:53,740 --> 00:26:58,180 +بيركز على الفلوس اللي معاكي، من أين جايبها، فتنحطها + +381 +00:26:58,180 --> 00:27:01,960 +في المحفظة على الشركة، نجيبها. والله جيبت الراتب، + +382 +00:27:01,960 --> 00:27:05,160 +سحبت من الـ«بانك»، بيعالي حاجة، مصروفة، أي شيء. + +383 +00:27:05,700 --> 00:27:09,660 +ماشي، إذا بنولّي فلوس تمويل. بعد ذلك، شيء كاملتي + +384 +00:27:09,660 --> 00:27:13,860 +فيها إدارة مالية. فضل. –طبعًا، هلأ، في سؤال صح + +385 +00:27:13,860 --> 00:27:20,540 +والخطأ. –صح ولا. –يُعتبر التمويل هو البحث عن مصادر + +386 +00:27:20,540 --> 00:27:24,620 +جلب أموال الشركة، وهو كل من الإدارة المالية، صح + +387 +00:27:24,620 --> 00:27:27,580 +وخطأ. طب إنت يا إنت مش كاتب السؤال مين حايل يكتبه؟ + +388 +00:27:27,580 --> 00:27:32,400 +«المس»؟ «وطن السؤال»؟ آه لأ، ده شيء ثاني، علم + +389 +00:27:32,400 --> 00:27:37,000 +ال فن، ماشي، تزعليش يا أبلة فن أنا، أنا برضه تبقى، + +390 +00:27:37,000 --> 00:27:42,180 +برضه ثاني، ماشي، بدأ أعمل slides جديد هنا، أنا + +391 +00:27:42,180 --> 00:27:46,120 +أفرجيك الصح والغلط كيف بنكتب يا سيادة، كيف يقعونا في + +392 +00:27:46,120 --> 00:27:51,880 +الظهر، تفضل إيش العبارة، عشان أظبطلك إياها أنا + +393 +00:27:51,880 --> 00:27:58,370 +«يُعتبر التمويل»؟ «هو البحث عن مصادر جلب أموال + +394 +00:27:58,370 --> 00:28:05,710 +للشركة، وهو كل من الإدارة المالية»، «هو + +395 +00:28:05,710 --> 00:28:06,530 +البحث عن مصادر جلب أموال للشركة، وهو كل من + +396 +00:28:06,530 --> 00:28:07,410 +الإدارة المالية»، «هو البحث عن مصادر جلب أموال + +397 +00:28:07,410 --> 00:28:09,010 +للشركة، وهو كل من الإدارة المالية»، «هو البحث عن + +398 +00:28:09,010 --> 00:28:10,070 +مصادر جلب أموال للشركة، وهو كل من الإدارة + +399 +00:28:10,070 --> 00:28:10,670 +المالية»، «هو البحث عن مصادر جلب أموال للشركة، وهو + +400 +00:28:10,670 --> 00:28:18,310 +كل من الإدارة المالية»، «هو البحث + +401 +00:28:18,310 --> 00:28:22,010 +عن مصادر جلب أموال للشركة، وهو كل من الإدارة + +402 +00:28:22,010 --> 00:28:30,560 +المالية»، «هو البحث عن م«البحث عن مصادر تمويل + +403 +00:28:30,560 --> 00:28:37,420 +للشركة وسط الماريا» أيوة، هتقعوا في الفخ الآن، صح + +404 +00:28:37,420 --> 00:28:41,180 +ولا غلط؟ + +405 +00:28:41,180 --> 00:28:42,360 +طيب يا حرم، فرحانة + +406 +00:29:10,930 --> 00:29:12,330 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +407 +00:29:13,880 --> 00:29:19,920 +«البحث عن أبصاراش»؟ صح + +408 +00:29:19,920 --> 00:29:24,580 +ولا غلط؟ السؤال موجه لحنين، أب لحنين، صح ولا غلط + +409 +00:29:24,580 --> 00:29:31,220 +الإجابة؟ إيبار، ما تغششوهاش، والله اللي حاجة أتغلط + +410 +00:29:31,220 --> 00:29:35,260 +بدونيها من الشباك أنا، إيش حاجة إن أنا أعطي دو؟ + +411 +00:29:35,260 --> 00:29:42,910 +شايفين كيف الصعب «تو»؟ «تو» صحيحة العبارة إيش كاتبين + +412 +00:29:42,910 --> 00:29:49,970 +هنا إحنا؟ بشرح محالي، من أين لك هذا؟ بس، فقط، فلما + +413 +00:29:49,970 --> 00:29:54,490 +حاكر فقط صح لإن بجيت الاستثمارات وتوزيع الأرباح + +414 +00:29:54,490 --> 00:29:58,730 +والمصاريف، ماشي لأ، مش إحنا توجلنا، سألنا السيهان + +415 +00:29:58,730 --> 00:30:03,110 +من وين جايب الـ100 ألف، هذا مصادر تمويل، بس، فقط، + +416 +00:30:03,110 --> 00:30:06,530 +اتقدموا بغيرات ومستندات أن أجيبهم بشكل سليم، مصدر + +417 +00:30:06,530 --> 00:30:13,000 +مشروع، ماشي، إيش عملت فيهم؟ لأ مش تمويل هذا، ماهوش + +418 +00:30:13,000 --> 00:30:17,240 +علاقة، هي إيش عملت في المصادر ماهوش علاقة، يعني هي + +419 +00:30:17,240 --> 00:30:20,520 +حكت أنا طلعلي مواد، اكتشفنا إنه ليه جريب ماهوش + +420 +00:30:20,520 --> 00:30:23,360 +خربان ومات، فبعتولي طلعت أنا الوارد الوحيد، ماهي + +421 +00:30:23,360 --> 00:30:28,260 +حصلة دي في الأفلام، ماشي، طيب، فصنعني 100 ألف، هذا + +422 +00:30:28,260 --> 00:30:31,620 +مصدر تمويل، هي إيش عملت فيه ماهوش علاقة بالتمويل، + +423 +00:30:31,620 --> 00:30:36,860 +إله علاقة بالإدارة المالية، واضحة ولا عيدها؟ أنا + +424 +00:30:36,860 --> 00:30:39,620 +حاسيت كل يومين خلاص أتعبتوا، طلعناكوا من التسويق، + +425 +00:30:39,620 --> 00:30:41,620 +وادرنكوا على استراتيجية، ومن استراتيجية للمالية، + +426 +00:30:42,310 --> 00:30:48,330 +الآن نشوف السؤال كيف تُعتبر، لأ، تُعتبر تُعتبر + +427 +00:30:48,330 --> 00:30:55,470 +الإدارة المالية السؤال موجه لـ«فاتن» الله يا فاتن + +428 +00:30:55,470 --> 00:30:59,610 +«فاتن»؟ + +429 +00:30:59,610 --> 00:31:02,370 +‏- أهي دكتورة، معاك، تفضل ‏- عندك سؤال صح ولا غلط؟ + +430 +00:31:02,370 --> 00:31:09,490 +تفضل بس الناس ‏- يالا تُعتبر الإدارة المالية البحث + +431 +00:31:09,490 --> 00:31:15,320 +عن مصادر مهمة للشركة فقط؟ لأ، False. ‏- أمتاز، هي + +432 +00:31:15,320 --> 00:31:19,840 +واضحة. ‏- الإدارة المالية هي أدلة. ‏- صحيح، هناك + +433 +00:31:19,840 --> 00:31:23,200 +بتقول مضحنة الصورة أسهل يعني، ‏فهم مش حفظ، سؤال + +434 +00:31:23,200 --> 00:31:28,600 +وجواب لو ما حدناهش فقط في السؤال الأخير، ‏- لأ، + +435 +00:31:28,600 --> 00:31:33,520 +صح. ‏- بتبقى الإجابة صحيحة. ‏- لأ، لأ، بس الإدارة + +436 +00:31:33,520 --> 00:31:38,100 +المالية هي أول مرة بحث عن تمويل. ‏- أه، أشمل، توحك + +437 +00:31:38,100 --> 00:31:42,920 +إنها انتهيت. أنا بس حساكوا إن كنتوا شكل الموضوع مش بسيط، + +438 +00:31:42,920 --> 00:31:45,660 +اللي هو بسيط، التمويل بس فلوس، ما معاك فلوس على + +439 +00:31:45,660 --> 00:31:49,480 +الطاولة، هذا التمويل، فقط، ما لناش دعوة، تحرجيهم، + +440 +00:31:49,480 --> 00:31:52,340 +ترميهم، ترميهم في البحر، ما لناش دعوة، لو رمتيهم في + +441 +00:31:52,340 --> 00:31:56,640 +البحر اسمه سوق إدارة مريض، تفضلي قبل سيان، كاملس، + +442 +00:31:56,640 --> 00:31:58,840 +هل الإدارة علم أو فن، الإدارة مريض علم أو فن، يلا + +443 +00:31:58,840 --> 00:32:01,140 +يا بلى بسرعة، + +444 +00:32:24,450 --> 00:32:25,850 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +445 +00:32:35,660 --> 00:32:40,900 +المتعلقة بالإدارة المالية، تمام؟ فالفعل إنه كيف + +446 +00:32:40,900 --> 00:32:44,580 +إحنا بنطبق هذا العلم والقوانين والأساس بطريقة + +447 +00:32:44,580 --> 00:32:50,920 +مميزة. ممتاز. إدارة، الإدارة بالعلم و فن. زي ما + +448 +00:32:50,920 --> 00:32:53,660 +توشرحنا، الاقتصاديات القوية في الدول لا يعني أن + +449 +00:32:53,660 --> 00:32:56,300 +الدول هذه معاها فلوس، معناها شغلت نونة الفلوس، حتة + +450 +00:32:56,300 --> 00:32:59,400 +الفلوس معاها بشكل جيد، ستمد مونا بشكل جيد، والدول + +451 +00:32:59,400 --> 00:33:02,500 +اللي معاها تريليونات دولارات، ممكن نضيعهم في شيء + +452 +00:33:02,500 --> 00:33:06,090 +سخيف. بالنسبة لهم مهمة، طيب الشخص الماس العملي دا + +453 +00:33:06,090 --> 00:33:10,530 +بيسموه المالي بيسموه المدير المالي الـ Manager الـ + +454 +00:33:10,530 --> 00:33:19,350 +Manager مش الممول، نكتب هنا سؤال هل الممول هو + +455 +00:33:19,350 --> 00:33:25,010 +المدير المالي؟ «لا» + +456 +00:33:25,010 --> 00:33:28,570 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» + +457 +00:33:28,570 --> 00:33:29,190 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» + +458 +00:33:29,190 --> 00:33:30,350 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» + +459 +00:33:30,350 --> 00:33:32,780 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لاأه + +460 +00:33:32,780 --> 00:33:36,400 +طبعًا، لازم بدلة ودرافة وشيء لازم طبعًا المدير + +461 +00:33:36,400 --> 00:33:39,400 +المالي والمحاسب ممكن يكون المحاسب مدير مالي بتعيد + +462 +00:33:39,400 --> 00:33:41,880 +الهندسة على الإدارة المالية وفرحانين عليه الحاجة + +463 +00:33:41,880 --> 00:33:47,940 +المدير المالي لازم يكون بياخد راتب عالي، ليش؟ + +464 +00:33:47,940 --> 00:33:51,420 +لأمانة + +465 +00:33:51,420 --> 00:33:55,540 +يا دكتورة، ممتاز، مع كل فلوس، مع كل فلوس، ويحمل + +466 +00:33:55,540 --> 00:33:59,780 +جيدة، لأ، بنعطيه راتب لمواظبة يشبعه يعني، يملّي + +467 +00:33:59,780 --> 00:34:02,740 +عينه، فإنك رواتبهم عالية، لو أنا أعطيته رواتب + +468 +00:34:02,740 --> 00:34:07,300 +بزمنهن، اللي خازنا معاه بختلص وبزرق براحته، وبيشهد + +469 +00:34:07,300 --> 00:34:10,940 +برا البلد، وإحنا ما عندناش خبر. المسؤول عامل المالية، + +470 +00:34:10,940 --> 00:34:13,560 +وهو عنيدات الاستثمارات، اتقال المالية، ووضع + +471 +00:34:13,560 --> 00:34:16,260 +الخطوات المالية المنشعة على مدى الطويل، بنسميه + +472 +00:34:16,260 --> 00:34:18,820 +مدير مالي، وإيه له مكانة في الهيكلة التنظيمية. + +473 +00:34:18,940 --> 00:34:22,620 +شوفي، مش شرط يعني، ممكن مع مدير التسويق والإنتاج، + +474 +00:34:22,620 --> 00:34:25,340 +خدي بالك، عادة اللي بيمسك المالية، صحاب الشركة. + +475 +00:34:45,400 --> 00:34:46,800 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +476 +00:34:54,930 --> 00:34:57,710 +عشانك كثير الناس مدرسة التجارة بشكل مخصوص يعني، + +477 +00:34:57,710 --> 00:35:02,010 +عشان حتة هادية. ما هي صفاته حضرته؟ راهي وشايفة + +478 +00:35:02,010 --> 00:35:09,230 +كيف؟ لابس جرافة زي ما حكينا؟ ولا حاسبة؟ لابتوب؟ + +479 +00:35:09,230 --> 00:35:14,010 +فواتير؟ جصص؟ تفضلي. ‏- تمام، هلأ الصفات الشخصية + +480 +00:35:14,010 --> 00:35:18,450 +المدير المالية أهم شيء لازم يتصف بالذكاء ‏- طبعًا + +481 +00:35:18,450 --> 00:35:22,650 +‏- يعني هو اللي هيحل التقارير، فلازم يكون عنده، + +482 +00:35:22,650 --> 00:35:28,670 +يكون ذكي وعنده سرعة بديهة، تمام؟ بالقدر على + +483 +00:35:28,670 --> 00:35:32,070 +التحليل والتفكير العلمي لأنه بيتعامل مع أرقام + +484 +00:35:32,070 --> 00:35:37,790 +وحسابات وبناء عليها بيتاخد هذه القرارات، تمام؟ + +485 +00:35:37,790 --> 00:35:41,830 +ولازم يكون عنده قدر من المرونة، مش كله صح ومش كله غلط، + +486 +00:35:41,830 --> 00:35:49,710 +لازم إيش يطلع قدر من المرونة، يكون سلس، تمام؟ ولازم + +487 +00:35:49,710 --> 00:35:53,570 +يكون عنده ثقيلة علمية إنه يكون كلامه مبني على أسس + +488 +00:35:53,570 --> 00:35:57,130 +علمية وخبراته، لأ، هو مش هايشرح دراسة مالية، خذ يبقى + +489 +00:35:57,130 --> 00:36:01,090 +لك الحتة هادي، يفضل أن يكون متعلم المحاسبة والمالية + +490 +00:36:01,090 --> 00:36:06,330 +تعليمًا وممكن طبعًا كبار السن اللي ما لحقوش الجامعات، + +491 +00:36:06,330 --> 00:36:10,110 +مالحدش جامعات، فهو بيجيبها بالخبرة، بالخبرة يعني، + +492 +00:36:10,110 --> 00:36:13,630 +ماشي؟ + +493 +00:36:13,630 --> 00:36:19,830 +ماشي –Hello؟ + +494 +00:36:19,830 --> 00:36:23,020 +–فاضل، لأ، أنا زي ما قلت لك هنا كل لحظة يا عزيزي، + +495 +00:36:23,020 --> 00:36:27,060 +قلنا مصادر التمويل يبدوها بنك ياخد قرد، طبعًا قلنا + +496 +00:36:27,060 --> 00:36:30,500 +القرد اللي هو التكلفة اللي هو الفائدة قد هو شطارة + +497 +00:36:30,500 --> 00:36:33,180 +وبدرجة بالقرد الفائدة اللي صغنونا، لإن هو إحنا + +498 +00:36:33,180 --> 00:36:35,760 +اللي هنتفع الشر اللي هتدفع، يكون عنده مهارات + +499 +00:36:35,760 --> 00:36:38,480 +التفاوض على أسعار الفائدة أو أسعار الشراء أو أسعار + +500 +00:36:38,480 --> 00:36:44,400 +البيع، حسب هو إيش دي يعني، تفضلي؟ –طب عاملة، لننتقل + +501 +00:36:44,400 --> 00:36:49,060 +للأسلان الثاني، مهارات المدير، اللي هي الـSkills، + +502 +00:36:49,060 --> 00:36:53,620 +في عندنا مهارات شخصية، ومهارات الأعمال ومهارات + +503 +00:36:53,620 --> 00:36:58,200 +التغيير ومهارات مالية. شو هي المهارات الشخصية + +504 +00:36:58,200 --> 00:37:03,400 +للمدير المالي؟ ممكن أنه يكون الأمانة والتقى + +505 +00:37:03,400 --> 00:37:08,100 +والإخلاص و… «يا سيتها، يا سيتها، تستخدميش يا أنتي + +506 +00:37:08,100 --> 00:37:10,860 +كلمة ممكن بنفعش؟» «إيش ممكن؟» «بنفعش؟» «ممكن يعني + +507 +00:37:10,860 --> 00:37:14,860 +احتمال؟» «لأ، بظبطش، مدير ماله وماعندهش ثقة في + +508 +00:37:14,860 --> 00:37:17,180 +نفسه، أنا ده أقوله، هو بقول أنا أخدت ألف، أقوله + +509 +00:37:17,180 --> 00:37:19,960 +أنا أنت أخدت مني ألفين، أنا دفعلك ألفين»إذا + +510 +00:37:19,960 --> 00:37:22,420 +ماعندهوش ثقة بنفسه، هيقول ألفين، وممكن هم ألف، + +511 +00:37:22,420 --> 00:37:25,980 +لازم يكون واثق من نفسه، وعارف هو بتعامل مع فلوس، + +512 +00:37:25,980 --> 00:37:30,400 +الفلوس بدها دقة وتركيز، أنت دفعت ألف ولا ألفين هذه + +513 +00:37:30,400 --> 00:37:33,540 +المستندات، مش أنا أعطيه ألف أقوله ألفين أضحك عليه، + +514 +00:37:33,540 --> 00:37:37,340 +لأ، هذا مصيبة، يضيع المؤسسة، تفضل، واثق من نفسه، + +515 +00:37:37,340 --> 00:37:38,120 +تفضلي. + +516 +00:37:42,260 --> 00:37:44,720 +يا قبل، افتح الـMic يا قبل، افتح الـMic، + +517 +00:37:49,010 --> 00:37:52,550 +افتح الـ«مايك» لـ«سبيكر»، افتح الـ«مايك»، غلبها، + +518 +00:37:52,550 --> 00:37:52,930 +احكولها يا قبضة + +519 +00:37:52,930 --> 00:38:09,270 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +520 +00:38:18,460 --> 00:38:20,600 +ماشاء الله قفزة، احنا في المراد الشخصية. + +521 +00:38:23,520 --> 00:38:26,740 +«ثقة»، أمانة شرحناها، عشان بده يتعامل مع الفلوس، + +522 +00:38:26,740 --> 00:38:31,180 +يروح يغش ولا يختلس ولا يزور لنا شيكات، أخلاق راقية، + +523 +00:38:31,180 --> 00:38:34,620 +ماشي، جدّ حاله، لو إجا واحد بيعطي رشوة، لأ، عينه + +524 +00:38:34,620 --> 00:38:38,460 +مليانة، بنتقي ربنا، علاقات طيبة، وخاصة مع الممولين + +525 +00:38:38,460 --> 00:38:41,560 +والمساهمين عشان يمشي أموره، مهارات الأعمال، يكون + +526 +00:38:41,560 --> 00:38:46,690 +فاهم الشغل، فاهم السوق، فاهم النشاط، وفاهم الخبر. + +527 +00:38:46,690 --> 00:38:51,030 +«الخبر» بصير شاطر هو، بصير شاطر، له له. فهم + +528 +00:38:51,030 --> 00:38:54,070 +المنافسين، القوة، هذا كله بيجيب الخبر. التغيير، + +529 +00:38:54,070 --> 00:38:56,430 +يتخذ قرارات، يتخذ قرار ممكن يتغيره أهل الشعب، + +530 +00:38:56,430 --> 00:38:59,050 +يطور نفسه، على فكرة اتخاذ القرارات مش مقدسة، أنا + +531 +00:38:59,050 --> 00:39:01,750 +مستغرب من البعض، إحنا اتخذنا قرار فيش يتراجع عليه، + +532 +00:39:01,750 --> 00:39:05,770 +ليش؟ القرآن هو الكتاب المقدس فقط، أنا بعد هيك أي + +533 +00:39:05,770 --> 00:39:07,770 +حاجة يليها علاقة بالإنسان، قابلة للتراجع، أصلا + +534 +00:39:07,770 --> 00:39:10,990 +مُسطّفات القرارة تتمرّن. فأنا مستغرب من بعض المسؤولين + +535 +00:39:13,550 --> 00:39:17,430 +مقدس، القرار كله منزل. التطوير، لازم يطور نفسه + +536 +00:39:17,430 --> 00:39:19,810 +يلاحق التطويرات التكنولوجية اللي بتدخل على برامج + +537 +00:39:19,810 --> 00:39:21,270 +الإدارة المالية، اللي هي برامج خاصة بالإدارة + +538 +00:39:21,270 --> 00:39:27,730 +المالية، منها الـX. «الابتكار»، «الإبتكار»، + +539 +00:39:27,730 --> 00:39:31,330 +«الإبتكار»، «الإبتكار»، «الإبتكار»، «الإبتكار»، + +540 +00:39:31,330 --> 00:39:32,110 +«الإبتكار»، «الإبتكار»، «الإبتكار»، «الإبتكار»، + +541 +00:39:32,110 --> 00:39:37,410 +«الإبتكار»، «الإبتكار»، «الإبتكار»، «الإبتكار»، + +542 +00:39:37,410 --> 00:39:43,130 +«الإبتكار»، «الإبتكار ايه؟ مش فلوسك، فلوس الشركة، + +543 +00:39:43,130 --> 00:39:48,710 +فأعطي الموظفين حاجات، ويحهم، أعطيهم علاوة، أعطيهم + +544 +00:39:48,710 --> 00:39:51,670 +مكافآت، أعطيهم هدايا، مش بقى بقطع من جلده خلاص، + +545 +00:39:51,670 --> 00:39:55,410 +مش جادة لزمان، قرارات مالية التحليل المالي + +546 +00:39:55,410 --> 00:39:58,350 +والتخطيط المالي، هدول الاثنين علوم من علوم الإدارة + +547 +00:39:58,350 --> 00:40:00,150 +المالية، بيدهم شرح، شرحوهم في الإدارة المالية + +548 +00:40:00,150 --> 00:40:05,110 +براحتكم، تفضلوا يا عنا + +549 +00:40:05,110 --> 00:40:08,790 +أسباب تطور عمل المدير المالي، اللي هو الاشتغال + +550 +00:40:08,790 --> 00:40:13,950 +المالي، اجتماع المنافسة وتحالفات استراتيجية + +551 +00:40:13,950 --> 00:40:16,910 +والعولمة المالية والتكنولوجيا. + +552 +00:40:20,650 --> 00:40:24,390 +–تكنولوجيا المال. –فتح المالي، ماشي، مش حاجات + +553 +00:40:24,390 --> 00:40:27,330 +حالنا، لأ، بدنا نركز، منافسة شرسة، لنعرف دلوقتي + +554 +00:40:27,330 --> 00:40:32,250 +أين نروح، ماشي، تحالفات استراتيجية قوية، عولمة + +555 +00:40:32,250 --> 00:40:36,270 +مالية، كلها هتاخدوها في المساق. –إن شاء الله. + +556 +00:40:36,350 --> 00:40:40,040 +–أنواع الإدارة، تفضلي. في عامة عدة أنواع للإدارة + +557 +00:40:40,040 --> 00:40:44,020 +المالية في إدارة أنواع أيه؟ إدارة مالية شخصية، + +558 +00:40:44,020 --> 00:40:46,960 +اللي هي مثلًا زي اللي حكينا عنها بالأول مثلًا كيف + +559 +00:40:46,960 --> 00:40:52,080 +بيدير الأموال الشخصية على مستوى الفرد بتكون وفي + +560 +00:40:52,080 --> 00:40:55,980 +إدارة مالية عامة اللي هي للدولة، على مستوى الدولة + +561 +00:40:55,980 --> 00:40:59,880 +وهي الإدارة بتستهدف من نفقاتها تحقيق المصلحة + +562 +00:40:59,880 --> 00:41:04,260 +العامة تمام؟ وتعتمد في إيراداتها على سلطة الإشراف + +563 +00:41:04,260 --> 00:41:08,760 +في فرض الضرائب أو الجمارك، الإدارة المالية متعلقة + +564 +00:41:08,760 --> 00:41:11,740 +بالدولة، لازم أحكي هنا فيه إيراد، إيراد من وين + +565 +00:41:11,740 --> 00:41:16,000 +بنجيبه الإيراد؟ ممكن من الضرائب، ممكن من الـ ‏- يا + +566 +00:41:16,000 --> 00:41:18,580 +أنت أين بتشرح الحاجات دي؟ ‏- في الإدارة المالية + +567 +00:41:18,580 --> 00:41:25,680 +العامة يا دكتورة ‏- خلصت الشخصية ‏- خلصتها ‏-ماشي + +568 +00:41:25,680 --> 00:41:27,800 +الإدارة المالية الشخصية أنت معاكي في المحفظة فلوس، + +569 +00:41:27,800 --> 00:41:32,220 +إيش بيتصرف فيها؟ بتاخدي راتب، بتاخدي مصروف، إلك + +570 +00:41:32,220 --> 00:41:35,360 +داخل، مشروع، الفلوس تبعته إلك، إيش بيتصرف فيها؟ + +571 +00:41:35,520 --> 00:41:38,020 +ماشي انتحار، بقى دي مالية شخصية. ‏- إما بتذكرها أو + +572 +00:41:38,020 --> 00:41:41,960 +ب… ‏- إرشك الأبيض ليومك الأبيض. المالية العامة + +573 +00:41:41,960 --> 00:41:44,840 +مالية الدولة، هائلة، خوني بالك، الإدارة المالية + +574 +00:41:44,840 --> 00:41:47,860 +اللي بتدرسيها هي إدارة مالية الشركات، إدارة مالية + +575 +00:41:47,860 --> 00:41:50,180 +الدولة بتختلف تماما عن الشركات، اللي هي الموازن + +576 +00:41:50,180 --> 00:41:52,100 +العامة للدولة، اللي هي الإيرادات والمصاريف، + +577 +00:41:52,100 --> 00:41:55,980 +الإيرادات والإيرادات، والمصاريف، تفضل، مصاريف الدولة، + +578 +00:41:55,980 --> 00:41:58,600 +اللي هي رواتب الموظفين والبنية التحتية وشغلاتها + +579 +00:41:58,600 --> 00:42:01,840 +دي. ‏- والبنية التحتية. ‏- ده. ‏ + +580 +00:42:05,040 --> 00:42:10,380 +«بغطي مصاريف البنيات التحتية»؟ «شوفي، هما الآن + +581 +00:42:10,380 --> 00:42:14,940 +عملوا موازنة 2021، «كل العالم عمل موازنة 2021، «في + +582 +00:42:14,940 --> 00:42:17,760 +دول تلت عندها فائض، الإيرادات غطت مصاريفها + +583 +00:42:17,760 --> 00:42:20,060 +التشغيلية تبع الدولة، «وفي دول زي الدول العربية + +584 +00:42:20,060 --> 00:42:26,180 +عندها عجز، «كلمة من العجز بيكون تراكب. فضلي، + +585 +00:42:26,180 --> 00:42:29,900 +ثلاثة». «تمام، يعني قلنا الهدف الرئيسي من الإدارة + +586 +00:42:29,900 --> 00:42:33,380 +المالية العام، «هو تحقيق مصلحة العمل، «يجي للإدارة + +587 +00:42:33,380 --> 00:42:37,220 +المالية الخاصة، وهي موازنة مالية خاصة بكل المشاريع + +588 +00:42:37,220 --> 00:42:42,000 +والشركات، ويسعى فيها الأفراد أو المنشأة الخاصة + +589 +00:42:42,000 --> 00:42:45,020 +تحقيق المنفعة الشخصية المتمثلة في شكل أربع، يعني + +590 +00:42:45,020 --> 00:42:48,880 +هدفها الرئيسي هو تحقيق الـLiberation، فيعتبر + +591 +00:42:48,880 --> 00:42:51,820 +المشروع الخاص اللي قايم عليه على إرادة، تعلق تبسيس + +592 +00:42:51,820 --> 00:42:55,200 +اختياري أو التقاعد مع المبيعات، عاقب مع المبيعات. + +593 +00:42:56,200 --> 00:42:58,900 +طبعًا، ميأرتش إيرادات شركات من المبيعات يا قبل؟ ‏ + +594 +00:42:58,900 --> 00:43:02,500 +-الرزق يجي من المبيعات، المبيعات تكون ‏-طقم واحد. + +595 +00:43:03,760 --> 00:43:07,520 +أنت عندك مشهور بيكون مصدر إيراداتك، الإيرادات تبعك + +596 +00:43:07,520 --> 00:43:10,280 +في رقم 1 هو البيع، عينية التنوية مش كتير احنا بندق + +597 +00:43:10,280 --> 00:43:15,140 +عليها، ماشي، okay، بدأنا شخصي… ‏- المبيعات، + +598 +00:43:15,140 --> 00:43:18,320 +المبيعات بتكون من المبيعات، المبيعات بتكون اللي هي + +599 +00:43:18,320 --> 00:43:23,720 +عدد العائد من المبيعات ضرب السعر، وبيتمثل خاصة من + +600 +00:43:23,720 --> 00:43:27,640 +جميع التكاليف والمصاريف، بعد هيك يبقى لنا صافي + +601 +00:43:27,640 --> 00:43:30,680 +الربح بعد الضحك ‏- واقفي قبل، عيدي ثاني، تجيبلنا + +602 +00:43:30,680 --> 00:43:32,180 +القول أوي مسمى ‏- لأن اللي بيبقوا اللي بيبقوا اللي + +603 +00:43:32,180 --> 00:43:34,880 +بيبقوا اللي بيبقوا الليلأ، يا عزيزي، ما فيش نعطي + +604 +00:43:34,880 --> 00:43:37,080 +معلومات، الكلام مسجل بالصوت، حاجة من البناتي، + +605 +00:43:37,080 --> 00:43:40,160 +فاكروا صح، هتمدوا عليه. عيدي، كيف حسبت الإيراد؟ + +606 +00:43:40,160 --> 00:43:45,340 +الإيراد إيش بيساوي يا قبلة؟ –الإيراد ما بي عاد يكون + +607 +00:43:45,340 --> 00:43:50,240 +عدد العقد من الـ + +608 +00:43:50,240 --> 00:43:52,220 +–لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +609 +00:43:52,220 --> 00:43:52,340 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +610 +00:43:52,340 --> 00:43:54,540 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +611 +00:43:54,540 --> 00:44:03,140 +لأ، لأ، لأ، لأ + +612 +00:44:03,700 --> 00:44:08,020 +والربح هدول هما ثلاثة أرباح، نفس الكلمة، مردود ربح. + +613 +00:44:08,760 --> 00:44:11,860 +الإيراد، لا الإيراد ما لهوش علاقة، الإيراد بيساوي + +614 +00:44:11,860 --> 00:44:18,100 +عدد الوحدات المباعة ضرب السعر، هذا اللي حكيت عنه، + +615 +00:44:18,100 --> 00:44:24,220 +هذا الإيراد، صافي الربح بيساوي، الإيراد ناقص + +616 +00:44:24,220 --> 00:44:28,060 +التكاليف، خدت بالك؟ لو قلت صحف الضبح، صحف العقل، + +617 +00:44:28,060 --> 00:44:30,960 +صحف المردود، نفس الكلمة، بس هي تنوع في اللغة + +618 +00:44:30,960 --> 00:44:32,980 +العربية، ما لهاش تنوع في الـEnglish Africa، Perfect + +619 +00:44:32,980 --> 00:44:38,080 +وخلصنا، بس اللغة العربية زاخرة، واضح؟ تفضلي. ‏- + +620 +00:44:38,080 --> 00:44:44,120 +ايه؟ بس أتكلم في الأسئلة. ‏- تمام. ‏- طيب. ‏- + +621 +00:44:44,120 --> 00:44:49,040 +ننتقل للجزء الثاني، الفرع؟ ‏- تفضلي قبلك. + +622 +00:44:54,190 --> 00:44:56,550 +وظيفة الإدارة المالية، دي كان فقط لأن احنا + +623 +00:44:56,550 --> 00:45:00,450 +بدنا هذه أربع فصول، بس نشرحها أربع ساعات، بدنا أربع + +624 +00:45:00,450 --> 00:45:03,230 +شهور. ‏- هذا نفس الشيء لوظيفة الإدارة المالية، + +625 +00:45:03,230 --> 00:45:07,630 +عندنا التحليل المالي والتخطيط المالي وإدارة هيكل + +626 +00:45:07,630 --> 00:45:10,850 +الأصول وإدارة الهيكل المالي والتنسيق مع الإدارات + +627 +00:45:10,850 --> 00:45:14,790 +الأخرى والتداخل مع الأسواق المالية والنقدية وإدارة + +628 +00:45:14,790 --> 00:45:15,350 +المخاطر. + +629 +00:45:18,250 --> 00:45:23,050 +‏- Oh, thank you. ‏‏ليش يا سلام مش حتعطينا وردة ولا + +630 +00:45:23,050 --> 00:45:27,500 +حاجة؟ كل الوردات إليكي يا دكتورة؟ لأ، ما شيلي للبنات + +631 +00:45:27,500 --> 00:45:29,980 +يا أنتي، احنا في آخر الفصل، فلازم نفرحها من شرحها + +632 +00:45:29,980 --> 00:45:33,240 +طبعا، أنا بشبه الهمارات، خافيش يعني، لأن أنا بشتري + +633 +00:45:33,240 --> 00:45:37,960 +الهمارات شكرا يا أنتي، حكينا احنا مرينا عن التسويق + +634 +00:45:37,960 --> 00:45:41,420 +والإدارة المالية بشكل سريع، لأن هذه فصول هتاخدوا + +635 +00:45:41,420 --> 00:45:45,240 + راحتكم في شرحها إن شاء الله طبعا، أنا مش هشوفوني + +636 +00:45:45,240 --> 00:45:48,420 +ثاني إلا إذا أخدتوني مشرف أو مناقش، ممكن يشوفوني + +637 +00:45:48,420 --> 00:45:51,700 +في المناقشة، لأن أنا ما بتعمقش، عشان الدوام + +638 +00:45:51,700 --> 00:45:57,130 +اللي انتهى، نتتشرف فيكي دكتورة يعني أكيد أي + +639 +00:45:57,130 --> 00:46:00,810 +حاجة أهلا وسهلا هي طول الوالدة بيضاء، من هدول، + +640 +00:46:00,810 --> 00:46:07,510 +ثاني ما حصل معلوم أفضل + +641 +00:46:07,510 --> 00:46:11,930 +واحد في الفيديو على فكرة، هاي كل، شايفين الصورة + +642 +00:46:11,930 --> 00:46:15,350 +أنتوا ولا مش شايفين؟ + +643 +00:46:15,350 --> 00:46:19,030 +احنا شايفين الـ thank youأه أنا الواحدة اللي مش + +644 +00:46:19,030 --> 00:46:23,450 +شايفة أصل قاعدة في مزوعة والد أنا بتشوفي والد حلو + +645 +00:46:23,450 --> 00:46:27,710 +ومناسب بقالكوا والله كله حلو بس أنا بدي حاجة مميزة + +646 +00:46:27,710 --> 00:46:31,050 +زيكوا أنتوا كنتوا الدفعة مميزة وما كنتوا متعبين شوية + +647 +00:46:31,050 --> 00:46:39,330 +تزعليش على فكرة عاش ليش؟ يمكن لأنه إلكتروني يمكن + +648 +00:46:39,330 --> 00:46:43,870 +لأنه إلكتروني أكيد يمكن أكيد + +649 +00:46:43,870 --> 00:46:48,710 +دكتورة لأنه إلكتروني يعني the is deadما كانش في + +650 +00:46:48,710 --> 00:46:52,190 +فرصة نتعرف عليكي أكيد من الشرف فيك أهلا وسهلا يا + +651 +00:46:52,190 --> 00:47:01,150 +عزيزي هاي الوردة، شايفين الوردة أه؟ لحظة يا جماعة، + +652 +00:47:01,150 --> 00:47:03,970 +كل وردة في الشريحة، كل هذا يا سيها، أنا فكرة + +653 +00:47:03,970 --> 00:47:06,610 +ما كنتش بعرف مين هي أخذ محاضرة، عشان أكي ما طلبش + +654 +00:47:06,610 --> 00:47:08,790 +أحطي ورد، لأنه ما بعرفش من دوس، من دوس الحجاب + +655 +00:47:08,790 --> 00:47:12,030 +الثاني، سويت جابل الستراتيجي ولا مين جابل مين، + +656 +00:47:12,030 --> 00:47:15,650 +هاي أنت أحلى وردة إليكوا، يا رب تعجبكم مش عارفة أنا + +657 +00:47:15,650 --> 00:47:18,370 +حاسيتها مميزة، على فكرة أنا من عشق الورد الأبيض، + +658 +00:47:18,370 --> 00:47:22,590 +عشان ذلك أنا شويت ورد أبيض يعني، مش، ما جتش + +659 +00:47:22,590 --> 00:47:27,730 +بالصدفة لأ حلوة يا دكتورة حلوة يا دكتورة، لمن؟ زي + +660 +00:47:27,730 --> 00:47:31,310 +عيونكوا يعني شكرا يا دكتورة شكرا يا دكتورة، + +661 +00:47:31,310 --> 00:47:34,210 +ويعفوكي ألف عافية يا رب الله يعفوكي العافية يا + +662 +00:47:34,210 --> 00:47:38,130 +دكتورة يعفوكي العافية يا دكتورة لأ لأ، بس أنا أصلا + +663 +00:47:38,130 --> 00:47:43,170 +ما خلصتش، ما خلصتش، ما خلصتش يعني + +664 +00:47:45,780 --> 00:47:51,540 +هنحكي على امتحان على مجموعة الـ «واتس» + +665 +00:47:51,540 --> 00:47:54,880 +لغاية ما توصل لـ «باندا» «باندا» ظهر إليكوا شكرا + +666 +00:47:54,880 --> 00:47:58,960 +كذلك «باندا» «باندا» «باندا» «باندا» «باندا» + +667 +00:47:58,960 --> 00:47:59,000 +«باندا» «باندا» «باندا» «باندا» «باندا» «باندا» + +668 +00:47:59,000 --> 00:47:59,060 +«باندا» «باندا» «باندا» «باندا» «باندا» «باندا» + +669 +00:47:59,060 --> 00:47:59,080 +«باندا» «باندا» «باندا» «باندا» «باندا» «باندا» + +670 +00:47:59,080 --> 00:48:11,100 +«باندا» «باندا» «باندا» «باندا» «ب + +671 +00:48:11,390 --> 00:48:14,410 +الله يرحم قانوني كويسة، ماشي يعني، «عايشوا قانونكم + +672 +00:48:14,410 --> 00:48:18,410 +كويسة، عشان خلفية سوداء، أنا ما انتبعتش»، واضح؟ لأ، + +673 +00:48:18,410 --> 00:48:22,130 +نحفظ عشان ما نشتركش. ‏- طبعاً. ‏- لغاية اليوم، ما شاء + +674 +00:48:22,130 --> 00:48:24,870 +الله، بنكون أنهينا مع بعض مساق، إدارة أعمال + +675 +00:48:24,870 --> 00:48:28,930 +استدراكي، أن حسب استطلاع رأي للدفعات السابقة بدهم + +676 +00:48:28,930 --> 00:48:31,350 +مبادئ الإدارة، ما تكونش مادة واحدة للاستدراكي، + +677 +00:48:31,350 --> 00:48:34,110 +بدها ثانية، لأن مادة واحدة لا تكفي على فكرة. + +678 +00:48:34,630 --> 00:48:37,110 +الموضوع مش لكم، أنتم خلصتم، أنا بس بحكيكم، ما + +679 +00:48:37,110 --> 00:48:42,300 +تخافوش يعما بنحاول نطور للدفعات يبتشر للدفعات + +680 +00:48:42,300 --> 00:48:47,600 +السابقة، القادمة. صرت بالتعرف على كوكبة من خريجات + +681 +00:48:47,600 --> 00:48:51,500 +أقصى، متخلقة، عفو، مختلفة، وكليات مختلفة، من + +682 +00:48:51,500 --> 00:48:56,420 +الهندسة والأداب والـEnglish والجغرافية والـIT، + +683 +00:48:56,420 --> 00:48:59,140 +بتمنى لكوا تروحي الله، بتمنى الجميع ينجح في + +684 +00:48:59,140 --> 00:49:04,440 +المساق، لأنه مبادئ يعني، سنورة بياخدوها، لكن + +685 +00:49:04,440 --> 00:49:06,200 +بالنسبة لكوا عشان جديدة كمان و أنتوا عندكوا علم + +686 +00:49:06,200 --> 00:49:09,300 +سابق، يعني أنت مخك هندسة أو مخك أداب، أنت قاعدة + +687 +00:49:09,300 --> 00:49:13,100 +بتدخلي علم جديد، بيختلف عنهم، ماشي؟ أي مساعدة في + +688 +00:49:13,100 --> 00:49:15,260 +الـMagistere أو في مستقبل مستقبل مستقبل، دليش رقم + +689 +00:49:15,260 --> 00:49:18,200 +جوالي معاكي و الـWhatsApp معاكي و الـE-mail معاكي، + +690 +00:49:18,200 --> 00:49:20,600 +بنشوفكوا إن شاء الله في المستقبل، إما في الإشراف + +691 +00:49:20,600 --> 00:49:22,920 +على رسالة للـMagistere أو في مناقشة رسالة + +692 +00:49:22,920 --> 00:49:27,000 +Magistere، أي حاجة أهلا وسهلة. مشرفة بالتعرف مع + +693 +00:49:27,000 --> 00:49:32,360 +صديقات إن شاء الله كل عام من خير إن شاء الله وكل + +694 +00:49:32,360 --> 00:49:34,760 +رأس السنة الميلادية وانتوا بخير إن شاء الله يعطيكوا + +695 +00:49:34,760 --> 00:49:37,320 +العافية والسبت الجاية في شي محاضرة مش هاللي يقعدي + +696 +00:49:37,320 --> 00:49:41,200 +بالزوم، ماشي؟ يعطيكوا العافية يعطيكوا العافية + +697 +00:49:41,200 --> 00:49:45,660 +دكتورة إن أخطأت من نفسي، الله يعفوك، إن أخطأت من + +698 +00:49:45,660 --> 00:49:48,500 +نفسي و أنا منقصبت من الله يعطيكوا العافية، كل عام + +699 +00:49:48,500 --> 00:49:52,840 +من خير استودعكم الله والسلام عليكم يا أهلا السلام + +700 +00:49:52,840 --> 00:49:58,020 +عليكم يعطيك العافية يا دكتورة، كانت فرصة سعيدة + +701 +00:49:58,020 --> 00:49:59,840 +يعطيك العافية يا دكتورة diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/72rXT9N937s_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/72rXT9N937s_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..e568383f30d83d7195977d9a53567029e7debb2d --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/72rXT9N937s_postprocess.srt @@ -0,0 +1,2806 @@ +1 +00:00:07,630 --> 00:00:10,390 +أهلا وسهلا فيكوا يا عزيزي بسم الله الرحمن الرحيم + +2 +00:00:10,390 --> 00:00:24,790 +السلام عليكم ورحمة الله وبركاته دكتورة + +3 +00:00:24,790 --> 00:00:26,210 +مش سمعين صوتك؟ + +4 +00:00:46,690 --> 00:00:50,290 +أنا مساكرة الـMic يا رانتي، علامات تقدم السن. أهلا + +5 +00:00:50,290 --> 00:00:55,970 +وسهلا فيكم في الجزء التالت من موضوع اليوم، ومن آخر + +6 +00:00:55,970 --> 00:00:59,330 +محاضرة في هذا الفصل الدراسي الشيق، اللي هو + +7 +00:00:59,330 --> 00:01:01,990 +الـFinancial Management أو الإدارة المالية. بس + +8 +00:01:01,990 --> 00:01:04,570 +ماعرفش هل الطالب بعتدل الشغل على الـMessenger ولا + +9 +00:01:04,570 --> 00:01:06,090 +لسه، لأني بدور مش لاجئة. + +10 +00:01:13,710 --> 00:01:21,580 +آه يا قبلة.مش بعتق، أو سهام، بعتق سهام يعني، يا + +11 +00:01:21,580 --> 00:01:23,120 +جماعة الفصل خلص وانا أحكيكوا، +انتوا ما بعتقوش + +12 +00:01:23,120 --> 00:01:30,560 +الـWhats حاجة، الـWhats فقط للأمور الـ، اسمك سهام، + +13 +00:01:30,560 --> 00:01:36,940 +أيش يا أنتي؟ مافيش سهام، لأ، هيو، هيو، سهام + +14 +00:01:36,940 --> 00:01:42,260 +الشرفة، okay، لجيتي فيه أنتي، عايز سهام الشرفة. + +15 +00:01:43,910 --> 00:01:46,350 +خلّصنا و احنا بنعطي تعليم مادة، تبعتوش على + +16 +00:01:46,350 --> 00:01:47,130 +الـ«واتس» شغل. + +17 +00:01:53,610 --> 00:01:59,130 +بعتى يا عزيزي فاتحة صفقة، مش بعتالى حاجة، يلا هيا + +18 +00:01:59,130 --> 00:02:02,070 +بنستنى، لأن يا أخوات بعد ما خلصنا موضوع + +19 +00:02:02,070 --> 00:02:04,390 +الاستراتيجية، طبعا موضوع الاستراتيجية بحر من بحور + +20 +00:02:04,390 --> 00:02:07,570 +علم الإدارة، احنا أخدنا نقطة صغيرة صغيرة صغيرة + +21 +00:02:07,570 --> 00:02:12,090 +فيه، طبعا في مجربين في مجال الاستراتيجات وفي + +22 +00:02:12,090 --> 00:02:15,320 +استشاريين،واضح لأنه بنحكي عن المستقبل، تنبغوا + +23 +00:02:15,320 --> 00:02:18,700 +بالمستقبل «شوفونا بالله سِهام وراحت تاكل ورق دوالي + +24 +00:02:18,700 --> 00:02:23,220 +و لا ملفوف و لا وين بالظبط» «شوفونا سِهام»؟ + +25 +00:02:23,220 --> 00:02:28,720 +«سِهام»؟ سمعيني يا جماعة ولا إيش؟ طب بس تيجي + +26 +00:02:28,720 --> 00:02:34,400 +«سِهام» نعمل أخر، أتوقع + +27 +00:02:34,400 --> 00:02:38,220 +أنها بعتت لأنه ظهر عند رسالة أنا قولت نجيب نكتة + +28 +00:02:38,220 --> 00:02:43,480 +ولا حاجة، راحت «سِهام»؟ ضحكبعت الشغل، بتقول لأ + +29 +00:02:43,480 --> 00:02:51,360 +مانعش نقطة. Okay شكرا يا سينامي. + +30 +00:02:56,780 --> 00:03:02,680 +إيش الخلفية الحزينة دي يا جماعة؟ أخوات في مهارات، + +31 +00:03:02,680 --> 00:03:06,260 +سمعيني أه؟ ‏- أه صحيح دكتورة سينامي ‏- سمعيني في + +32 +00:03:06,260 --> 00:03:08,060 +مهارات لعضلة presentation + +33 +00:03:10,800 --> 00:03:15,460 +أكيد، يا إما تاخدوها، في دورات في الجامعة بتعطيها، + +34 +00:03:15,460 --> 00:03:19,240 +أصل أخدتهم، أنا مش فاهمة، لأنه مافي شغل الواحد + +35 +00:03:19,240 --> 00:03:22,520 +يشرحها، على فكرة، لأن هذي دورات، يا إما بتحضرتي + +36 +00:03:22,520 --> 00:03:25,660 +يوتيوب، لأنه، توقعنا مثلا في الـslide اللي تبقى + +37 +00:03:25,660 --> 00:03:27,940 +على الستراتيجية، قاعدة بكبر في الخط، مافعش يا أنتي + +38 +00:03:27,940 --> 00:03:31,540 +أعرض presentation خط 11، لأ، ماصبوطش يا أنتي، لأن + +39 +00:03:31,540 --> 00:03:34,240 +إحنا لجينا لنا خلفية كئيبة، تشوف مع بعض، فضل يا + +40 +00:03:34,240 --> 00:03:37,620 +أبو لأ، أين أنتي؟ سيهام، أين سيهام؟ ‏- Hi, hello, + +41 +00:03:37,760 --> 00:03:43,540 +السلام عليكم ‏- عليكم الس«إيه فاكى؟ ليش؟» ماشي، + +42 +00:03:43,540 --> 00:03:47,880 +زهر، أنا مش شايف فاكى، هاي الـCake، لابسة أبيض، + +43 +00:03:47,880 --> 00:03:54,620 +ولا مش أنتي؟ زهر إصلاح دي يا أخوات أمانكم، + +44 +00:03:54,620 --> 00:03:57,720 +من أور يا سيهم، في فوق جلسك هواية، خُد بالك منها، + +45 +00:03:57,720 --> 00:04:01,800 +بلاش حد عايش يشغلها، تفضل، يعرفين من نفسك، سيهم + +46 +00:04:01,800 --> 00:04:06,280 +الشرفةهلأ، أنا تهام الشرفاء خريجية مضمون معلمات + +47 +00:04:06,280 --> 00:04:09,060 +جغرافية من الجامعة الإسلامية سنة… الحمد لله مش هدا + +48 +00:04:09,060 --> 00:04:15,820 +بإنجليزي. إيه؟ مش هدا بإنجليزي. لأ، لأ، لأ، لأ، + +49 +00:04:15,820 --> 00:04:18,700 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +50 +00:04:18,700 --> 00:04:20,480 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +51 +00:04:20,480 --> 00:04:20,920 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +52 +00:04:20,920 --> 00:04:26,620 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +53 +00:04:26,620 --> 00:04:31,060 +لأ، لأ، لأ، ل + +54 +00:04:34,440 --> 00:04:40,740 +صاحبة مشروع «مارسيلا» لبيع الملابس التركية إيش + +55 +00:04:40,740 --> 00:04:44,020 +المشروع؟ إيش اسمه يا أنتي؟ نعمله تسويق «مارسيلا» + +56 +00:04:44,020 --> 00:04:47,200 +«مارسيلا» أهلا و سهلا يا «مارسيلا» أنتي مختارة + +57 +00:04:47,200 --> 00:04:50,260 +الإسم ولا أما في تركيا اسمه «مارسيلا»؟ لأ أنا + +58 +00:04:50,260 --> 00:04:53,420 +مختارة الإسم إيه الإسم حلو على فكرة؟ الإسم شكل + +59 +00:04:53,420 --> 00:04:56,460 +مشكلة الإعلانات زي ما توشرحنا في التسويق طيب يا + +60 +00:04:56,460 --> 00:04:59,560 +أستاذة «مارسيلا» تفضلي ولا يا أستاذة «سيهام»؟ + +61 +00:05:01,030 --> 00:05:04,510 +طبعًا، هلأ اليوم إحنا هنحكي عن الإدار المالية. لكن + +62 +00:05:04,510 --> 00:05:06,990 +السؤال يا أنت، أنت مخالصة تخصص ودخلة في المشاريع + +63 +00:05:06,990 --> 00:05:10,230 +وطالعة الإدارة، كأنه كده الخطة بتبعتك مش عارفة كل + +64 +00:05:10,230 --> 00:05:12,470 +شوية في حاجة، آه، ليش نغيّر + +65 +00:05:12,470 --> 00:05:24,570 +اللي’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’� + +66 +00:05:30,160 --> 00:05:32,540 +الأول ما نسمع عن الإدار المالي، على مصالح حياتكم + +67 +00:05:32,540 --> 00:05:38,360 +الشخصية، إيش تغنيكم الإدار المالي؟ أو إيش بختار + +68 +00:05:38,360 --> 00:05:49,140 +على بالكم أن تسمعوا الإدار المالي؟ ما + +69 +00:05:49,140 --> 00:05:53,640 +هي + +70 +00:05:53,640 --> 00:05:57,700 +الإدار المالي؟فتشو الأمور اللي بتتخلط منك و أنتوا + +71 +00:05:57,700 --> 00:06:01,960 +تديلوا أموالكم في حياتكم اليومية أو الـ Fund يتعين + +72 +00:06:01,960 --> 00:06:06,580 +المشاريع التعون المشاريع الـ Fund أو الـ Fund، أه + +73 +00:06:06,580 --> 00:06:10,520 +الـ Financial، Financial مالية معناها Financial + +74 +00:06:10,520 --> 00:06:15,120 +Management أه Financial Management من ده اكتبت الـ + +75 +00:06:15,120 --> 00:06:20,920 +«مطوشة» اللي عندهم «مطوشة» فإيه؟ + +76 +00:06:27,350 --> 00:06:29,870 +فضل يا جماعة ساعدوا زميلكوا حرام يعني تاخدواها + +77 +00:06:29,870 --> 00:06:34,990 +جواحي الـ Fund اللي هو التمويل الـ Financial ما + +78 +00:06:34,990 --> 00:06:39,010 +ليه؟ طبعا حاجة سؤال إيش الفرق بالإتنين؟ تفضلي قبله + +79 +00:06:39,010 --> 00:06:42,150 +يلا بسرعة لو سمحت ساعدوها يا جماعة نختار حد اللي + +80 +00:06:42,150 --> 00:06:45,630 +مستنى نص جابرا تفضلي اقراه أو جاوبي على السؤال لما + +81 +00:06:45,630 --> 00:06:48,710 +نقول ماليه ليش بيجي على بالك؟ يعني فلوس ولا إيش؟ + +82 +00:06:48,710 --> 00:06:52,370 +طعام ولا شراب ولا إيش؟ + +83 +00:06:55,460 --> 00:06:59,880 +يا سيان، ما تحكيش الكاميرا لأنه إحنا بندوخ، اللي + +84 +00:06:59,880 --> 00:07:04,380 +بتطلع عليك هيدوخ يعني، اتبعتي، طيب يا نور، مالي، + +85 +00:07:04,380 --> 00:07:06,840 +إيش معناه مالي؟ فلوس، إيش معناه فلوس؟ ‏- أجل يا + +86 +00:07:06,840 --> 00:07:12,940 +ضياء ‏- إيش تتعلق بالمال، بالتمويل، بالإيرادات؟ ‏- + +87 +00:07:12,940 --> 00:07:15,260 +مش عارفة، بس يعني هي اللي خاطرة في بالي حاليا ‏- + +88 +00:07:15,260 --> 00:07:18,660 +ممتازة، شكرا، تفضلي يا سيان، عشان الوقت، تفضلي ‏- + +89 +00:07:18,660 --> 00:07:21,660 +مش سعر ‏- تفضلي + +90 +00:07:24,980 --> 00:07:27,880 +طيب، هلأ، ال «dictum» في حياتنا اليومية بتطلب مننا + +91 +00:07:27,880 --> 00:07:32,580 +إنه ندير الـ «level» طبعاً، هلأ مثلا، أنا كمهدفة + +92 +00:07:32,580 --> 00:07:38,120 +مثلا، بفقد راتب شهري، وبدي أدير الراتب الشهري + +93 +00:07:38,120 --> 00:07:41,240 +سبعاه، كيف بدي أدره؟ مثلا، جزء منه بدي أخده في + +94 +00:07:41,240 --> 00:07:46,220 +الادخار، جزء منه مثلا للـMaster، جزء منه للمصاريف + +95 +00:07:46,220 --> 00:07:51,880 +التانية، وجزء مثلا لإيه؟ لإتزامات الشخصية. ‏- أنت + +96 +00:07:51,880 --> 00:07:58,690 +أسف. ‏- أه.معاكي مصروف ليلة + +97 +00:07:58,690 --> 00:08:01,690 +الله محمد رسول الله أو معاكي فلوس في الشنطة كتر + +98 +00:08:01,690 --> 00:08:04,390 +تصرفي فيهم إذا صرفت صح إدارة مالية، إذا صرفت غير + +99 +00:08:04,390 --> 00:08:10,430 +صح إدارة مالية، إذا صرفت غير صح إدارة مالية، إذا + +100 +00:08:10,430 --> 00:08:12,750 +صرفت غير صح إدارة مالية، إذا صرفت غير صح إدارة + +101 +00:08:12,750 --> 00:08:14,490 +مالية، إذا صرفت غير صح إدارة مالية، إذا صرفت غير + +102 +00:08:14,490 --> 00:08:14,910 +صح إدارة مالية، إذا صرفت غير صح إدارة مالية، إذا + +103 +00:08:14,910 --> 00:08:18,430 +صرفت غير صح إدارة مالية، إذا صرفت غير صح إدارة + +104 +00:08:18,430 --> 00:08:25,340 +مالية، إذا صرفت غير صح إدارة متمام، هلأ، في + +105 +00:08:25,340 --> 00:08:29,560 +الـ«سلايد» الأول، «سلايد المفاتيح» مش عارف تفضلي + +106 +00:08:29,560 --> 00:08:33,360 +حاليًا ما تتطور الوضع الاقتصادي والتكنولوجيا في + +107 +00:08:33,360 --> 00:08:37,020 +العالم حيث أصحى تضيف مستويات تحقيق مدارب المشاريع + +108 +00:08:37,020 --> 00:08:42,400 +أه فلأ، كل ما يتطور الوضع الاقتصادي والتكنولوجيا + +109 +00:08:42,400 --> 00:08:45,960 +بتزيد الإدارة المالية، تتطلب منها أن تطلب منها أن + +110 +00:08:45,960 --> 00:08:54,940 +الواكب تطور التكنولوجيا تمام؟ مين حابب تقرأ؟مش فيه + +111 +00:08:54,940 --> 00:08:59,160 +أنت عشان الـ«واجبت»، هي أوسيلة وليست هدف. الإدارة + +112 +00:08:59,160 --> 00:09:03,280 +المالية أوسيلة لتحسين السخدمة، مش الأموال. الدول + +113 +00:09:03,280 --> 00:09:06,780 +الاقتصادها قوي بيكون عندها إدارة لأموال سليمة، + +114 +00:09:06,780 --> 00:09:10,400 +إدارةش لأموال سليمة. طب الآن سؤال يا «أنتي سيهم»، + +115 +00:09:10,400 --> 00:09:14,300 +عرفي الإدارة المالية، برضه في مشكلة في عرض + +116 +00:09:14,300 --> 00:09:18,220 +الـPresentation، تفضلي. «طب الإدارة المالية هي أصل + +117 +00:09:18,220 --> 00:09:22,420 +لحياة لأي مؤسسة؟»السيبراج ريال الأموال في المؤسسة + +118 +00:09:22,420 --> 00:09:27,740 +معناه إنه فيه إستمرار العمل المؤسسة، تمام؟ مثلا + +119 +00:09:27,740 --> 00:09:31,600 +أنا بدي أفتح مشروع، هل بقدر أفتحه بدون رأسمان؟ + +120 +00:09:31,600 --> 00:09:37,960 +طبعا، لو كان، لو كان في عندي رأسمان، هل بقدر ينجح + +121 +00:09:37,960 --> 00:09:42,140 +المشروع بدون كدارة صحيحة للمال؟ لأ، لازم يكون عندي + +122 +00:09:42,140 --> 00:09:48,160 +كدارة للمال، تمام، هلأ القواعد، القواعد التي كمان + +123 +00:09:48,160 --> 00:09:53,750 +عندي رأسمانفي شي دكتورة؟ + +124 +00:09:53,750 --> 00:10:00,370 +ده أعطي مثال، لإله اللي الله محرسه الله مافيش + +125 +00:10:00,370 --> 00:10:03,430 +فيها موايات إنتاج قوية ولا فيها بيتورال ولا يحزن، + +126 +00:10:03,430 --> 00:10:06,490 +لكن هي قوية اقتصادية لإن عندها حسن إدارة لمواد، + +127 +00:10:06,490 --> 00:10:11,490 +دول الخليجعندهم فلوس بالمليارات، بالتريليونات، لكن + +128 +00:10:11,490 --> 00:10:14,250 +عندهم سوق إدارة مالية، إيش يعني تروح تشتري نمر + +129 +00:10:14,250 --> 00:10:17,890 +السيارة بمليون دولار؟ هذا اسمه تبزيرة على فكرة، + +130 +00:10:17,890 --> 00:10:23,370 +ماشي؟ إيش يعني تروح تصنعي سيارة خالص وتدفعي ملايين + +131 +00:10:23,370 --> 00:10:26,330 +الدولارات لشركة؟ طبعا هو مصنع واحد في العالم اللي + +132 +00:10:26,330 --> 00:10:31,490 +بيعمل سيارة دهب، يعني بتحس أنه طب وبعدين، تبزير، + +133 +00:10:31,490 --> 00:10:34,530 +رفاهية زيادة عن اللزوم، طب ماحدش معاه فلوس + +134 +00:10:34,530 --> 00:10:38,430 +اللاندرو، معاه مصاري، لكن مشيينها صح،عشان هيك + +135 +00:10:38,430 --> 00:10:40,330 +اقتصاداتهم قوية، أنا بحكي عن دول العالم، زي + +136 +00:10:40,330 --> 00:10:44,670 +ألمانيا، اليابان، الصين، أمريكا، ماشي، ممكن طالب + +137 +00:10:44,670 --> 00:10:46,950 +تطلع دول المهندس، مثلا، لأ يا دكتورة، عندك قطر + +138 +00:10:46,950 --> 00:10:50,970 +اقتصادها قوي، الـImad، ليه أنتي؟ هم اقتصادهم قوي + +139 +00:10:50,970 --> 00:10:54,890 +أحد أسباب الاقتصاد، مش حسون يدرد لموال عدد السكان + +140 +00:10:54,890 --> 00:10:58,980 +الصغير، يعني عندك قطر نص مليون،الإمارات، عدد + +141 +00:10:58,980 --> 00:11:02,840 +الإماراتية من Total للسكان 12%، النسبة 12% يعني + +142 +00:11:02,840 --> 00:11:06,820 +ولا حاجة، ماشي، فهذا أحد أسباب إنه الفلوس مش + +143 +00:11:06,820 --> 00:11:10,060 +عارفين إيش يساوي فيها، لكن تقالي اقتصاديات بتنفسش + +144 +00:11:10,060 --> 00:11:12,600 +على مستوى العالم، هو مش دول صناعية، ليش؟ لأن عندهم + +145 +00:11:12,600 --> 00:11:16,520 +سوء إدارة الأموال، تاخد الفلوس تشتري طيارة دا، + +146 +00:11:16,520 --> 00:11:19,100 +طيب، يعني هتظلي تلاقي حاجات في الطيارة طول اليوم؟ + +147 +00:11:19,100 --> 00:11:23,560 +طبعا لأ، وإن ما بدك تطيري، بتركب طيارتك الشخصية، + +148 +00:11:23,560 --> 00:11:28,520 +ماشي، تشتروا حاجات غريبة،هذه أموال الشعب بتنحط + +149 +00:11:28,520 --> 00:11:32,080 +لخدمة الشعب، بتنحط لتقوية الاقتصاد، بتنحط لشراء + +150 +00:11:32,080 --> 00:11:37,980 +إيش، six M أو موارد انتشقوية تدعمنا، أما إحنا إذا + +151 +00:11:37,980 --> 00:11:40,920 +الفيصل بين الدول المتقدمين الاقتصاديين والفاشل + +152 +00:11:40,920 --> 00:11:44,080 +الاقتصاديين أو المتاخدين الاقتصاديين، اللي هي سوق + +153 +00:11:44,080 --> 00:11:47,640 +إدارة الأموال. لما إيجي أردوجرانو جاب ليك حاجة إنه + +154 +00:11:47,640 --> 00:11:49,700 +جال أنا لأ أسرق، مانخططي بقى هو إيش دوي يسرق؟ هو + +155 +00:11:49,700 --> 00:11:52,720 +دوي يسرق الفلوس، وإيش دوي يسرقه؟أنا لا أسرق، لما + +156 +00:11:52,720 --> 00:11:56,920 +حسّن إدارة الأموال في تركيا أصبحت رقم 16 على مستوى + +157 +00:11:56,920 --> 00:12:00,740 +العالم في الاقتصاد، قاعد يبذل وقاعد بدخورة فهي + +158 +00:12:00,740 --> 00:12:04,580 +مالهاش داعي أو مبالغ فيها جدا أو حتى بتضحك الناس + +159 +00:12:04,580 --> 00:12:07,120 +عليه أن تشتري سيارة دهب طب بعدين، طب ما السيارة + +160 +00:12:07,120 --> 00:12:10,580 +الدهب ماشية والسيارة الموديل 2021 ماشية يعني، إيش + +161 +00:12:10,580 --> 00:12:14,420 +يعني، يعني تبزيرة، دا اسمه تبزيرة، إن المبادرين + +162 +00:12:14,420 --> 00:12:17,170 +كان أخوان الشياطين،فبتلاقي الدول اللي رشّرت + +163 +00:12:17,170 --> 00:12:20,610 +استهلاكها استغلت مهارة الهرب صح، ماعشان زي ما + +164 +00:12:20,610 --> 00:12:23,630 +بتسمع مثلا قصص إن أنت لو جاعت في ألمانيا في مطعم + +165 +00:12:23,630 --> 00:12:26,850 +وشالت طعام وماكلتوش كله، ممكن تتعاقب، لأنه تبزير، + +166 +00:12:26,850 --> 00:12:30,130 +اشرع جدك وخلاص يعني، بتشوف مثلا في بعض الدول زي + +167 +00:12:30,130 --> 00:12:34,670 +السعودية، بتلاقيهم عاملين كبسة وعازمين الشعب كله + +168 +00:12:34,670 --> 00:12:37,230 +أو عازمين الناس وكبّينه في الأرض، بس الدول + +169 +00:12:37,230 --> 00:12:41,420 +المحترمة مابتكبش الطعام في الأرض على فكرة،إيدان + +170 +00:12:41,420 --> 00:12:44,760 +حُسن إيداد أموال، معناها دول قوية، سوق الإدارة، + +171 +00:12:44,760 --> 00:12:47,700 +حتى لو فيه فلوس، احنا بتضيعها جاعدين تشتري جاعدة + +172 +00:12:47,700 --> 00:12:51,740 +نمرة بـ1 مليون أو 2 مليون دولار، نمرة سيارة، فضلي، + +173 +00:12:51,740 --> 00:12:58,240 +أو بارفان بملايين الدولارات، وشعبك جاعة. ‏- هلعنوا + +174 +00:12:58,240 --> 00:13:00,800 +للإدارة اللي ليها عدد تعريفها؟ ‏- منين بتحب تقرأ + +175 +00:13:00,800 --> 00:13:03,780 +التعريف الأول؟ ‏- من حب، لأ، هو تعريف واحد أنا + +176 +00:13:03,780 --> 00:13:06,800 +اختارته، ‏- وانتي مابناش تغلبوا محالة بغلبة. ‏- + +177 +00:13:06,800 --> 00:13:10,550 +ممكن.لازم أتعرض معاكم، يلّا يا «وانت» أنا بحاول + +178 +00:13:10,550 --> 00:13:14,790 +أطلع الـ «شات» لإدارة المالية هي أحد وظائف المشروع + +179 +00:13:14,790 --> 00:13:18,070 +تحتم باتخاذ القرارات المالية المتعلقة بالحصول على + +180 +00:13:18,070 --> 00:13:21,890 +الأموال بالشكل الأمثل واستثمار هذه الأموال بكفاءة + +181 +00:13:21,890 --> 00:13:26,670 +بما يكفل تعظيم القيمة السوقية للشركة أو تعظيم ثروة + +182 +00:13:26,670 --> 00:13:30,470 +المساهمين ومن ثم المساهمة في تحقيق الهدف الأسمى + +183 +00:13:30,470 --> 00:13:34,750 +للشركة وهو البقاء والنمو والاستمرار سمع، إزاي يا + +184 +00:13:34,750 --> 00:13:38,940 +حبيبتي تحكيتي؟ يعني هي أحد وظائف المشروعتهتم + +185 +00:13:38,940 --> 00:13:43,940 +باتخاذ قرارات المالية المتعلقة بالحصول على الأموال + +186 +00:13:43,940 --> 00:13:46,980 +بالشكل الأمثل استثمار الأموال، الحصول على الأموال + +187 +00:13:46,980 --> 00:13:51,120 +هو التمويل، تمام؟ «مصدر التمويل» «استثمار الأموال» + +188 +00:13:51,120 --> 00:13:54,720 +يعني باستخدامها، نعم؟ «في فرق بالاستثمار أو في فرق + +189 +00:13:54,720 --> 00:13:59,740 +بالاستخدام، الآن بشوف، تفضل»طبعًا، الـ«Total» هي + +190 +00:13:59,740 --> 00:14:02,420 +أرباح، قيمة السوقية والتدوّت للمساهمين، هي أرباح + +191 +00:14:02,420 --> 00:14:06,580 +يعني، معاشر البقاء والنمو. ‏-المساهمين هم أملاك + +192 +00:14:06,580 --> 00:14:08,820 +المشروع، أملاك المؤسسة. ‏-Stockholders، + +193 +00:14:08,820 --> 00:14:11,760 +Stockholders، هم المساهمين، أصحاب وصلاحهم. ‏-فليش؟ + +194 +00:14:11,760 --> 00:14:15,500 +ليش؟ عشان نفترض على أهداف أخرى اللي هي زي + +195 +00:14:15,500 --> 00:14:18,760 +المخاوية، الـSeminar والنمو؟ ‏-طبعًا، أنت شاري + +196 +00:14:18,760 --> 00:14:21,980 +أسوا في شكل الصراحة ليش؟ عشان تربحي، عشان السهم + +197 +00:14:21,980 --> 00:14:25,800 +يجيب فلوس، واضح؟ ما هي أهم قاتلة دا المالية؟ ات + +198 +00:14:26,550 --> 00:14:29,410 +فيها إنه عامة قرارات الإدارة المالية +هي قرارات + +199 +00:14:29,410 --> 00:14:33,630 +الاستثمار وقرارات التمويل وتقسيم الأرواح شو هو + +200 +00:14:33,630 --> 00:14:41,590 +قرار الاستثمار؟ «الفاند» و«الديفيند» «الديفيند» + +201 +00:14:41,590 --> 00:14:43,550 +و«الديفيند» و«الديفيند» و«الديفيند» و«الديفيند» + +202 +00:14:43,550 --> 00:14:45,530 +و«الديفيند» و«الديفيند» و«الديفيند» و«الديفيند» + +203 +00:14:45,530 --> 00:14:45,610 +و«الديفيند» و«الديفيند» و«الديفيند» و«الديفيند» + +204 +00:14:45,610 --> 00:14:50,310 +و«الديفيند» + +205 +00:14:50,310 --> 00:14:52,970 +و«الديفيند + +206 +00:14:55,230 --> 00:14:58,510 +طيب، هو القرار الذي ينطوي عليه تقسيس قدر معلوم من + +207 +00:14:58,510 --> 00:15:02,110 +أموال المشقة في الوقت ترجعها لنشاط جديد يحقق ربح + +208 +00:15:02,110 --> 00:15:05,250 +في المستقبل وهو يكون عرضة لدرجات مختلفة من القطر + +209 +00:15:05,250 --> 00:15:12,730 +وعدم تأثيره يعني أنا عند فكرة بدي أستثمرها بحق + +210 +00:15:12,730 --> 00:15:17,650 +أنها تجيب رعاية ممكن أنه يكون فيه نسبة معينة من + +211 +00:15:17,650 --> 00:15:22,410 +الخطر والخسارة بس بنفس الوقت ممكن يكون فيه ربح + +212 +00:15:26,080 --> 00:15:32,000 +أين ذهب المال اللي كان معاكي؟سيارة دهب حضرتها، + +213 +00:15:32,000 --> 00:15:35,840 +طبعاً سيارات الدهب يا أخواتها لنادر جداً في مصنع + +214 +00:15:35,840 --> 00:15:39,420 +واحد لازم توصي السيارة، بنسميه إنتاج متقطع، مش كل + +215 +00:15:39,420 --> 00:15:42,620 +الناس هتشتري سيارة دهب، ولا كل الناس بتحب تتمنظر، + +216 +00:15:42,620 --> 00:15:47,540 +ماشي معاكي فلوس، بالآخر نجوان في شنطتها فلوس، وين + +217 +00:15:47,540 --> 00:15:51,420 +راحوا، إيش من صرافاتهم، شراطيهم، كذا، هذا اسمه أين + +218 +00:15:51,420 --> 00:15:54,340 +الدهب اللي معاكي، لسه أنه الألف يصيروا ألفين، + +219 +00:15:54,340 --> 00:15:57,420 +الألفين تلاتة، تلاتة أربعة، إنه يعني يتولدوا، + +220 +00:15:57,420 --> 00:15:58,600 +يزيدوا، + +221 +00:16:00,460 --> 00:16:02,760 +خُد بالك لو ما شغلتيش الفلوس اللي معاكها، هتاكلها + +222 +00:16:02,760 --> 00:16:08,280 +الذكاء. هذا بحاجات شريفة. الآن الـ Fund. نيجي + +223 +00:16:08,280 --> 00:16:11,720 +للقرار التاني وهو قرار التمويل. هلأ مثلا أنا عند + +224 +00:16:11,720 --> 00:16:15,940 +فكرة استثمارية. طب على الفكرة الاستثمارية ليش + +225 +00:16:15,940 --> 00:16:19,820 +بيحتاج تحترر أسمال علشان أنها تتنفّل؟ كيف بدي أقدر + +226 +00:16:19,820 --> 00:16:22,420 +أحصل على تمويل؟ من وين بدي أقدر أحصل على تمويل؟ + +227 +00:16:22,420 --> 00:16:27,860 +ممكن تكون عند من + +228 +00:16:27,860 --> 00:16:32,310 +ذات الشخص التحويشي مثلا،من بابا، من ماما، من أي حد + +229 +00:16:32,310 --> 00:16:39,290 +مثلًا، من ذاتي شخصي يعني «تمول ذاتي» + +230 +00:16:39,290 --> 00:16:41,510 +يعني يا دكتورة؟ «تمول ذاتي»، «تمول ذاتي»، «تمول + +231 +00:16:41,510 --> 00:16:42,250 +ذاتي»، «تمول ذاتي»، «تمول ذاتي»، «تمول ذاتي»، + +232 +00:16:42,250 --> 00:16:43,210 +ذاتي»، «تمول ذاتي»، «تمول ذاتي»، «تمول ذاتي»، + +233 +00:16:43,210 --> 00:16:45,590 +«تمول ذاتي»، «تمول ذاتي»، «تمول ذاتي»، «تمول + +234 +00:16:45,590 --> 00:16:45,690 +ذاتي»، «تمول ذاتي»، «تمول ذاتي»، «تمول ذاتي»، + +235 +00:16:45,690 --> 00:16:56,970 +«تمول ذاتي»، «تمول ذاتي»، «تمول + +236 +00:16:58,590 --> 00:17:02,910 +شو هي الأرباح المحتجة دا؟ مثلًا، اللي هو صفر ربح + +237 +00:17:02,910 --> 00:17:10,110 +بعد الضريبة بيكون مثلًا 100، 90% بيكون موزّع على + +238 +00:17:10,110 --> 00:17:14,750 +المسالمين و10% بتكون محتجة دا، هذه الـ10% المحتجة + +239 +00:17:14,750 --> 00:17:18,330 +تصغر في الميزانية العاملية اللي بتكون في حقوق + +240 +00:17:18,330 --> 00:17:22,410 +الملكية. ‏- أنت أسمع. ‏- تمام، طبعًا في بعض + +241 +00:17:22,410 --> 00:17:26,510 +المؤسساتتبدأ إنها تحتجز وبعض الآخر لأ، يعني حسب + +242 +00:17:26,510 --> 00:17:30,330 +سياسة الشركة. وأيضًا حسب موافقة المساهمين يعني، + +243 +00:17:30,330 --> 00:17:33,530 +لأن المساهمين هم أصحاب الأرباح، هم أصحاب + +244 +00:17:33,530 --> 00:17:51,370 +الـ…‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +245 +00:17:51,580 --> 00:17:54,580 +بلسك وين؟ كان معاك الفوز وراحت، إيش عملت فيها؟ + +246 +00:17:54,580 --> 00:17:57,880 +ماشي التمويل من أين لك هذا؟ الآن إحنا شوفنا سهام + +247 +00:17:57,880 --> 00:18:05,380 +راكبة جيب حاجة من الدولار، من وين جابت المصاري؟ + +248 +00:18:05,380 --> 00:18:07,300 +الـ«funding» هي الـ«funding» كلهم شاطوا، كلهم + +249 +00:18:07,300 --> 00:18:12,140 +ينكبوا، ماشي وشاطوا بالجيب، وتحضير مرحلة، الطالب + +250 +00:18:12,140 --> 00:18:15,180 +اللي عنده طوشة، من أين لك هذا؟ ندخل في الفساد هنا، + +251 +00:18:15,180 --> 00:18:17,980 +أيه له علاقة بالفساد المالي، من وين سهام جابت + +252 +00:18:17,980 --> 00:18:21,790 +الفلوس، هذه السؤالطبعًا التمويل، من هنا نجيب + +253 +00:18:21,790 --> 00:18:23,970 +الفلوس، من هنا نجيبها. مصادر تمويل كتيرة، مش بس + +254 +00:18:23,970 --> 00:18:29,710 +هذه. إما داتي، اللي هي الأسهم أو تحت البلاطة، فيه + +255 +00:18:29,710 --> 00:18:32,770 +فلوس تحت البلاطة، ماشي، أو بيعين دهبة ولا حتة أرض. + +256 +00:18:33,670 --> 00:18:37,870 +قروض، اللي هو الدين، تمويل خارجي، يقولوا تكليف ليه + +257 +00:18:37,870 --> 00:18:45,750 +الفائدة، مساهمين من التمويل الداتي، أرباح محتجزة، + +258 +00:18:45,750 --> 00:18:49,190 +هي هنا.بس الأصل، يا عزيزي، أنت فيه ميتأمنش، دا + +259 +00:18:49,190 --> 00:18:55,330 +أشرحها، أرباح محتجزة صافي، خُدّي بالك، ربح الشركة + +260 +00:18:55,330 --> 00:18:59,730 +بتوع المحاسبة، بعد الضريبة إلى الأرباح، متوزعش قبل + +261 +00:18:59,730 --> 00:19:04,190 +الضريبة، برضه حطالنا أيقونة في النُص، يا جماعة + +262 +00:19:04,190 --> 00:19:06,770 +خُدوا مهارات الـPresentation أفضل، صافي، ربح + +263 +00:19:06,770 --> 00:19:10,830 +الشركة بعد الضريبة، مائة، طبعا ماعرفش أقول مائة، + +264 +00:19:10,830 --> 00:19:15,890 +إحنا عجب، مائة دولار، ماشي،تم توزيع، عن مين هنوزع؟ + +265 +00:19:15,890 --> 00:19:20,510 +عن ناس لأ؟ عن مساهمين؟ ناس مين؟ ليش؟ جمعية خيرية؟ + +266 +00:19:20,510 --> 00:19:26,690 +وزّوا عن المساهمين خمسين، إذاً، جداش حكمه خبّه، + +267 +00:19:26,690 --> 00:19:31,290 +خمسين، الأرباح + +268 +00:19:31,290 --> 00:19:37,650 +اللي محتجزة، جزء من صحف الأرباح بعد الضربة يستخدم + +269 +00:19:37,650 --> 00:19:41,530 +لعادة استثماره، يعني أنا بتوقع تضاعف الخمسين اللي + +270 +00:19:41,530 --> 00:19:42,210 +خبّتها، + +271 +00:19:45,100 --> 00:19:48,840 +ماشي، واضح؟ عشان هيك بنسميها تموي لذاتي، لفلوس، + +272 +00:19:48,840 --> 00:19:52,780 +بدا نوزعها، لأ بناش يا جماعة نوزع، ممكن تبتقى، + +273 +00:19:52,780 --> 00:19:57,300 +سؤال، ممكن صحف الأرباح كله محتجز؟ أه، طب ممكن صحف + +274 +00:19:57,300 --> 00:20:00,040 +الأرباح بعد الضيبة كله موزع؟ أه، مش مشكلة، هذه + +275 +00:20:00,040 --> 00:20:03,800 +السياسة اتحسب الشركة، حسب توجهها،يعني إحنا حاسينا + +276 +00:20:03,800 --> 00:20:07,640 +إننا عاجز، و… أه، يعني طبعاً عاجز معناه تخطيط + +277 +00:20:07,640 --> 00:20:11,300 +مالي، أنا متوقع 2021 يكون صعب، يمكن عاجز، فإن + +278 +00:20:11,300 --> 00:20:14,280 +أرباح ليش راح نوزعها، لأ خلوها يا جماعة، احتياط، + +279 +00:20:14,280 --> 00:20:17,640 +ممكن أخد طريقاش للاحتياط، أنا بشوف الـCoupeticket + +280 +00:20:17,640 --> 00:20:21,360 +بيبقى على الـChat، ماشي، تفضلي، الآن هتشرح، إذا + +281 +00:20:21,360 --> 00:20:28,260 +نفتحها مع بعض، Investment، ومن هنا، الـ«واتر + +282 +00:20:28,260 --> 00:20:34,380 +التليفزيون»، من أين لك هذا؟ هنا،أين ذهب هذا؟ + +283 +00:20:34,380 --> 00:20:37,800 +المفروض أنك تبين على فكرة احنا عشان نربط المعلومات + +284 +00:20:37,800 --> 00:20:44,520 +مع بعض أين ذهب هذا؟ مش احنا قولنا من أين لك هذا، + +285 +00:20:44,520 --> 00:20:50,460 +أين ذهب هذا؟ والعلاقة بالفساد، الآن، هايو، استثمار + +286 +00:20:50,460 --> 00:20:53,800 +شرحنا هو التمويل، الأرباح، مقصوم الأرباح شرحتها + +287 +00:20:53,800 --> 00:21:01,470 +لك، ليه؟ إيش؟ فضلي، Evident؟ فضلي أبلغ، هلسقرار، + +288 +00:21:01,470 --> 00:21:05,530 +القرار الثالث والأخير اللي هو تقسيم الأرباح وهو + +289 +00:21:05,530 --> 00:21:10,010 +القرار الذي تتخيله الشركة بالتحديد بتحديد طريقة + +290 +00:21:10,010 --> 00:21:13,510 +توزيع الأرباح على المتنمين يعني كيف احنا، كيف + +291 +00:21:13,510 --> 00:21:17,990 +ستوزع الأرباح على الملاك المتنمين بعد خصم كافة + +292 +00:21:17,990 --> 00:21:21,110 +المطاريك والبرائع؟ آه، لأ، خُري بالك، طبعًا، في + +293 +00:21:21,110 --> 00:21:23,310 +زمتها وكتبنا هنا، هذا ليه علاقة بالمحاسبة؟ الناس + +294 +00:21:23,310 --> 00:21:28,300 +اللي دارسين المحاسبة؟ نعم، شعب تانيطبعًا بعد خصم + +295 +00:21:28,300 --> 00:21:31,500 +الشركة المصاريف والدراجة بعد خصم الدريبة، بنفعش + +296 +00:21:31,500 --> 00:21:34,780 +نوزع أرباح واحنا علينا فلوف، بنفعش يا جماعة بعد ما + +297 +00:21:34,780 --> 00:21:40,380 +ندفع المصاريف التشغيل، تكاليف الإدارية والبيعية، + +298 +00:21:40,380 --> 00:21:45,480 +وندفع الفوائد، دا كان لنا قروض، وندفع الدريبة، بعد + +299 +00:21:45,480 --> 00:21:49,110 +هيك نضل حجمللصحف الأرباح لازم تكون بعد ضريبة، خد + +300 +00:21:49,110 --> 00:21:50,630 +بالك. ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +301 +00:21:50,630 --> 00:21:51,190 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +302 +00:21:51,190 --> 00:21:54,390 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +303 +00:21:54,390 --> 00:21:57,450 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +304 +00:21:57,450 --> 00:22:01,550 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +305 +00:22:01,550 --> 00:22:06,690 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +306 +00:22:06,690 --> 00:22:12,990 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +307 +00:22:12,990 --> 00:22:15,970 +ضريبة، لأ، ممكن تقول قبل ضريبة، لأ، ممكن تقول قبل + +308 +00:22:18,080 --> 00:22:21,120 +ممكن نوزع فلوس عادي، تعالي أخد الـ«شيك» تبعك، + +309 +00:22:21,120 --> 00:22:25,320 +مبروك، أرباحك، وممكن نأسهم، إذا مش دايما توزيع + +310 +00:22:25,320 --> 00:22:28,980 +الأرباح فلوس، ممكن يكون إيش أسهم، أسهم معناه ملكية + +311 +00:22:28,980 --> 00:22:31,520 +الشركة، حد عنده سؤال، بيشوفكم، بتسألوش في موضوع، + +312 +00:22:31,520 --> 00:22:38,040 +عشان محاسبك، خايفين، لأ، اسهل، ماحدش بيسألوا، هاي + +313 +00:22:38,040 --> 00:22:41,980 +وين، هاي ليش مابتشاركيشي قبلها؟ + +314 +00:22:44,630 --> 00:22:47,550 +ماشركتيش يعني، المشاريع كله مالية، المشاريع كله + +315 +00:22:47,550 --> 00:22:52,090 +مالية، يمكن ماعنداش أفضلك دكتورة في سؤال عندي ممكن + +316 +00:22:52,090 --> 00:22:56,870 +تفضلي تفضلي تفضلي + +317 +00:22:56,870 --> 00:22:57,610 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +318 +00:22:57,610 --> 00:22:57,910 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +319 +00:22:57,910 --> 00:22:57,950 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +320 +00:22:57,950 --> 00:23:02,150 +تفضلي تفضلي تفضلي تفضلي تفضلي تفضلي + +321 +00:23:02,150 --> 00:23:06,390 +تفضلي + +322 +00:23:06,390 --> 00:23:09,170 +تفضلي + +323 +00:23:12,270 --> 00:23:15,910 +هل بيختلف يعني إنه عن جد في ال… في الاشي الإدارة + +324 +00:23:15,910 --> 00:23:19,330 +المالية؟ آه، بيختلف، الهامش، الهامش عادة بيكون + +325 +00:23:19,330 --> 00:23:23,710 +نسبة، ماشي؟ أنا ممكن أبعتلك محاضرة في أفريقيا، + +326 +00:23:23,710 --> 00:23:27,970 +أفريقيا، الهامش، ماشي، الذكار بطول، بطول هو ببعتلك + +327 +00:23:27,970 --> 00:23:31,070 +يعني، الهامش بيكون نسبة، هامش نسبة، لكن صاف + +328 +00:23:31,070 --> 00:23:36,010 +الأرباح لأ، cash، فلوس، ألف، ألفين، تلاتة، الهامش + +329 +00:23:36,010 --> 00:23:39,310 +بيكون نسبة، نسبة الربح جداش، ممكن نسبة الربح عشرة + +330 +00:23:39,310 --> 00:23:43,720 +فيماشي، والله ما بربح نهار واثنين الفمية، بس + +331 +00:23:43,720 --> 00:23:46,000 +ببعتلك التفاصيل ان شاء الله، لإن أنا بلبس مساقة + +332 +00:23:46,000 --> 00:23:49,040 +دول مالية، ببعتلك الحتة هادى بس، لإن هوا دباحة. + +333 +00:23:50,140 --> 00:23:55,400 +دكتورة؟ دكتورة بعد أذنك بس، بفضل واضح شغلها، + +334 +00:23:55,400 --> 00:23:59,520 +بالنسبة لصالح الربح و هامش الربح، يرواند هيكون في + +335 +00:23:59,520 --> 00:24:03,880 +مساقة في المحاسبة الإدارية المتقدمة، هيشرح الفيديو + +336 +00:24:04,190 --> 00:24:06,870 +فروق ما بينهم، زي ما حكيت الدكتورة، «الهامش» نسبة، + +337 +00:24:06,870 --> 00:24:10,710 +«الصافي» بيكون في نهاية. حلو أن احنا شكنا مداخلة، + +338 +00:24:10,710 --> 00:24:14,010 +لكن مدخلت غير دقيقة، أنتوا هتاخدوا الهامش و الصافي + +339 +00:24:14,010 --> 00:24:17,670 +في مصر أسمه الإدارة المالية، زي التسويق، حكيتلكوا، + +340 +00:24:17,670 --> 00:24:20,370 +هتاخدوا أربعة أبادوا الإدارة المالية، مع الدكتور + +341 +00:24:20,370 --> 00:24:22,770 +ثاسي محمد، وفسرت فيها، درست مع فكرة بكالوس + +342 +00:24:22,770 --> 00:24:26,750 +ماجستير، في عندك مصر أسمه الإدارة المالية، المحاسب + +343 +00:24:26,750 --> 00:24:30,150 +الإدارية حاجة تانية،«محاسبة المالية»؟ فبس إحنا + +344 +00:24:30,150 --> 00:24:34,450 +أخدناها أيام يا دكتورة، اترقنا للمواضيع ها يعني في + +345 +00:24:34,450 --> 00:24:39,590 +إيش أخدتيها؟ «محاسبة الإدارية المتقدمة» تترقتي، + +346 +00:24:39,590 --> 00:24:42,510 +تترقتي، لكن من جوهرها إدارة مالية، مش محاسبة، + +347 +00:24:42,510 --> 00:24:45,850 +تترقتي للموضوع، لكن التفاصيل والإسها bad في + +348 +00:24:45,850 --> 00:24:47,890 +الإدارة المالية يا auntie، مش في المحاسبة الإدارية + +349 +00:24:48,510 --> 00:24:53,310 +حلوا التضغط من بابكم. ‏- كتطرق، بحكي كتطرق. ‏- + +350 +00:24:53,310 --> 00:24:57,890 +بحكي عن التفاصيل وتمخمخ في الموضوع وتحلي أسلة في + +351 +00:24:57,890 --> 00:24:59,310 +الإدارة المالية. ‏- لأ، وده هتكون في الإدارة + +352 +00:24:59,310 --> 00:25:02,030 +المالية. ‏- المحاسب الإداري علم تاني، هو متبطين، + +353 +00:25:02,030 --> 00:25:06,390 +بس المحاسب الإداري المالية أو المحاسب الإدارية + +354 +00:25:06,390 --> 00:25:09,010 +كلها أساسيتها القوام المالية، ده أنت فاهم القوام + +355 +00:25:09,010 --> 00:25:12,410 +المالية فيش مشكلة، ماشي؟ ‏- أفهم يا دكتور. ‏- شكرا + +356 +00:25:12,410 --> 00:25:15,490 +على الإفادة، يعني ممكن يجت معلومة فالأستاذ شرحها. + +357 +00:25:17,980 --> 00:25:20,940 +سؤال، تعرفش أحنا سألنا السؤال، «إيش الفرق بين + +358 +00:25:20,940 --> 00:25:25,440 +الإدارة المالية، الـFinancial والـFund التمويلي؟» + +359 +00:25:25,440 --> 00:25:30,620 +مين، نود نواجه السؤال اللي حلوة، مين؟ أوي، إيش + +360 +00:25:30,620 --> 00:25:33,880 +الفرق بين الإدارة المالية والتمويل؟ أوي، ما تسمعوا + +361 +00:25:33,880 --> 00:25:36,900 +الإدارة المالية إيش فينا، والتمويل إيش هو؟ ‏- يا + +362 +00:25:36,900 --> 00:25:41,300 +رسالة الصوت، تفضّل قائلناتمام يا دكتورة هلأ + +363 +00:25:41,300 --> 00:25:43,960 +بالنسبة للإدارة المالية هي الـ Financial + +364 +00:25:43,960 --> 00:25:50,000 +Management هي أحد وظائف المشروع وهي أما التمويل هي + +365 +00:25:50,000 --> 00:25:55,160 +بتكون أحد قرارات الإدارة المالية فمتازة بالنسبة + +366 +00:25:55,160 --> 00:25:58,820 +للإدارة المالية هي قرار الاستثمار قرار التمويل + +367 +00:25:58,820 --> 00:26:06,280 +وقرار تقسيم الأرباح الـ Funding هي كيف نحصل المال + +368 +00:26:06,280 --> 00:26:10,830 +هي مصدر التمويل نفسهبالنسبة للإدارة المالية أشمل + +369 +00:26:10,830 --> 00:26:14,130 +من التمويل، إما التمويل هي جزء من الإدارة المالية. + +370 +00:26:14,450 --> 00:26:20,010 +إذا التمويل فقط من أين لك هذا؟ + +371 +00:26:20,010 --> 00:26:24,430 +الـ «هذا» أين راح مش تمويل؟ الـ «هذا» أين راح + +372 +00:26:24,430 --> 00:26:28,710 +إدارة مالية؟ الـ «هذا» استخدمته كويس ولا مش كويس؟ + +373 +00:26:28,710 --> 00:26:31,890 +إدارة مالية، لكن أنت من وين جيبته؟ الـ «جبب» اللي + +374 +00:26:31,890 --> 00:26:35,930 +ركباه «Siam» 100 ألف، من وين جيبه الفلوس؟ هذا + +375 +00:26:35,930 --> 00:26:39,400 +تمويل.هي الفلوس، الميدالة شغالة فيهم جيب، شغالة + +376 +00:26:39,400 --> 00:26:42,900 +فيهم بعزاجاتهم، حطتهم في البنك، هذا إدارة مالية. + +377 +00:26:43,920 --> 00:26:46,760 +إذن، حتة التمويل إبن الإدارة المالية، إذا الإدارة + +378 +00:26:46,760 --> 00:26:50,880 +المالية الأصل هو إبنها الفرع من التمويل، تمويل فرع + +379 +00:26:50,880 --> 00:26:53,740 +من الإدارة المالية وليس العكس، مش العكس، التمويل + +380 +00:26:53,740 --> 00:26:58,180 +بيركز على الفلوس اللي معاكي، من أين جايبها،فتنحطها + +381 +00:26:58,180 --> 00:27:01,960 +في المحفظة على الشركة، نجيبها. والله جيبت الراتب، + +382 +00:27:01,960 --> 00:27:05,160 +سحبت من الـ«بانك»، بيعالي حاجة، مصروفة، أي إشي. + +383 +00:27:05,700 --> 00:27:09,660 +ماشي، إذا بنولّي فلوس تمويل. بعد ذلك، إشي قاملتي + +384 +00:27:09,660 --> 00:27:13,860 +فيها إدارة مالية. فضل. –طبعًا، هلأ، في سؤال صح + +385 +00:27:13,860 --> 00:27:20,540 +والخطأ. –صح ولا. –يعتبر التمويل هو البحث عن مصادر + +386 +00:27:20,540 --> 00:27:24,620 +شرب أموال الشركة، وهو لكل من الإدارة المالية، صح + +387 +00:27:24,620 --> 00:27:27,580 +وخطأ.طب إنت يا أنت مش كاتب السؤال مين حايل تكتبه؟ + +388 +00:27:27,580 --> 00:27:32,400 +«المس»؟ «وطن السؤال»؟ آه لأ، ده شيء تاني، علم + +389 +00:27:32,400 --> 00:27:37,000 +الفن، ماشي، تزعليش يا أبلى فن أنا، أنا برضه تبقى، + +390 +00:27:37,000 --> 00:27:42,180 +برضه تاني، ماشي، بدأ أعمل slides جديد هنا، أنا + +391 +00:27:42,180 --> 00:27:46,120 +أفرجيك الصح والغد كيف بنكتب يا سيها، كيف يقعونا في + +392 +00:27:46,120 --> 00:27:51,880 +الظهر، اتفضل إيش العبارة، عشان أظبطلك إياها أنا + +393 +00:27:51,880 --> 00:27:58,370 +«يعتبر التمويل»؟«هو البحث عن مصادر جلب أموال + +394 +00:27:58,370 --> 00:28:05,710 +للشركة، وهو الكل من الإدارة المالية»، «هو + +395 +00:28:05,710 --> 00:28:06,530 +البحث عن مصادر جلب أموال للشركة، وهو الكل من + +396 +00:28:06,530 --> 00:28:07,410 +الإدارة المالية»، «هو البحث عن مصادر جلب أموال + +397 +00:28:07,410 --> 00:28:09,010 +للشركة، وهو الكل من الإدارة المالية»، «هو البحث عن + +398 +00:28:09,010 --> 00:28:10,070 +مصادر جلب أموال للشركة، وهو الكل من الإدارة + +399 +00:28:10,070 --> 00:28:10,670 +المالية»، «هو البحث عن مصادر جلب أموال للشركة، وهو + +400 +00:28:10,670 --> 00:28:18,310 +الكل من الإدارة المالية»، «هو البحث + +401 +00:28:18,310 --> 00:28:22,010 +عن مصادر جلب أموال للشركة، وهو الكل من الإدارة + +402 +00:28:22,010 --> 00:28:30,560 +المالية»، «هو البحث عن م«البحث عن مصادر تمويل + +403 +00:28:30,560 --> 00:28:37,420 +للشركة وسط الماريا» أيوة، هتقعوا في الفخ الآن، صح + +404 +00:28:37,420 --> 00:28:41,180 +ولا غلط؟ + +405 +00:28:41,180 --> 00:28:42,360 +طيب يا حرم، فرحانة + +406 +00:29:10,930 --> 00:29:12,330 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +407 +00:29:13,880 --> 00:29:19,920 +«البحث عن أبصاراش»؟ صح + +408 +00:29:19,920 --> 00:29:24,580 +ولا غلط؟ السؤال موجه لحنين، أب لحنين، صح ولا غلط + +409 +00:29:24,580 --> 00:29:31,220 +الإجابة؟ إيبار، ما تغششوهاش، والله اللي حاجة أتغلط + +410 +00:29:31,220 --> 00:29:35,260 +بدونيها من الشباك أنا، إيش حاجة إن أنا أعطي دو؟ + +411 +00:29:35,260 --> 00:29:42,910 +شايفين كيف الصعب «تو»؟ «تو» صحيح العبارةإيش كتبين + +412 +00:29:42,910 --> 00:29:49,970 +هنا إحنا؟ بشرح محالي، من أين لك هذا؟ بس، فقط، فلما + +413 +00:29:49,970 --> 00:29:54,490 +حاكر فقط صح لإن بجيت الاستثمارات وتوزيع الأرباح + +414 +00:29:54,490 --> 00:29:58,730 +والمصاريف، ماشي لأ، مش احنا توجلنا، سألنا السيهان + +415 +00:29:58,730 --> 00:30:03,110 +من وين جايب الـ100 ألف، هذا مصادر تمويل، بس، فقط، + +416 +00:30:03,110 --> 00:30:06,530 +اتقدموا بغيرات ومستندات أن أجيبهم بشكل سليم، مصدر + +417 +00:30:06,530 --> 00:30:13,000 +مشروع، ماشي، إيش عملت فيهم؟ لأ مش تمويل هذا،ماهوش + +418 +00:30:13,000 --> 00:30:17,240 +علاقة، هي إيش عملت في المصاد ماهوش علاقة، يعني هي + +419 +00:30:17,240 --> 00:30:20,520 +حكت أنا طلعلي مواد، اكتشفنا إنه ليه جريب ماهوش + +420 +00:30:20,520 --> 00:30:23,360 +خارب ومات، فبعتولي طلعت أنا الوارد الوحيد، ماهي + +421 +00:30:23,360 --> 00:30:28,260 +حصلة دي في الأفلام، ماشي، طيب، فصنعني 100 ألف، هذا + +422 +00:30:28,260 --> 00:30:31,620 +مصدر تمويل، هي إيش عملت فيه ماهوش علاقة بالتمويل، + +423 +00:30:31,620 --> 00:30:36,860 +إله علاقة باليدارة المالية، واضحة ولا عيدها؟ أنا + +424 +00:30:36,860 --> 00:30:39,620 +حاسيت كل يومين خلاص أتعبتوا، طلعناكوا من التسويق، + +425 +00:30:39,620 --> 00:30:41,620 +وادرناكوا على استراتيجية، ومن استراتيجية المالية، + +426 +00:30:42,310 --> 00:30:48,330 +الآن نشوف السؤال كيف يُعتبر، لأ، تُعتبر تُعتبر + +427 +00:30:48,330 --> 00:30:55,470 +الإدارة المالية السؤال موجهة لـ«فاتن» لله يا فاتن + +428 +00:30:55,470 --> 00:30:59,610 +«فاتن»؟ + +429 +00:30:59,610 --> 00:31:02,370 +‏- أهي دكتورة، معاك، تفضل ‏- عندك سؤال صح ولا غلط؟ + +430 +00:31:02,370 --> 00:31:09,490 +تفضل بس الناس ‏- يالا تُعتبر الإدارة المالية البحث + +431 +00:31:09,490 --> 00:31:15,320 +عن مصادر مهمية للشركةفقط؟ لأ، False. ‏- أمتاز، هي + +432 +00:31:15,320 --> 00:31:19,840 +واضحة. ‏- الإدارة المالية هي أدلة. ‏- صحيح، هناك + +433 +00:31:19,840 --> 00:31:23,200 +بتقول مضحنة الصورة أسهل يعني، ‏فهم مش حفظ، سؤال + +434 +00:31:23,200 --> 00:31:28,600 +وجواب لو ما حدناهش فقط في السؤال الأخير، ‏- لأ، + +435 +00:31:28,600 --> 00:31:33,520 +صح. ‏- بتبقى الإجابة صحيحة. ‏- لأ، لأ، بس الإدارة + +436 +00:31:33,520 --> 00:31:38,100 +المالية هي أول مرة بحث عن ثموين. ‏- أه، أشمل، توحك + +437 +00:31:38,100 --> 00:31:42,920 +انهيت.أنا بس حساكوا إن كنتوا شكل الموضوع مش بسيط، + +438 +00:31:42,920 --> 00:31:45,660 +اللي هو بسيط، التمويل بس فلوس، ماعاك فلوس على + +439 +00:31:45,660 --> 00:31:49,480 +الطاولة، هذا التمويل، فقط، مالناش دعوة، تحرجيهم، + +440 +00:31:49,480 --> 00:31:52,340 +ترميهم، ترميهم في البحر، مالناش دعوة، لو رمتيهم في + +441 +00:31:52,340 --> 00:31:56,640 +البحر اسمه سوق إدارة مريض، تفضلي قبل سيان، كاملس، + +442 +00:31:56,640 --> 00:31:58,840 +هل الإدارة علم أنفن، الإدارة مريض علم أنفن، يلّا + +443 +00:31:58,840 --> 00:32:01,140 +يا بلى بسرعة، + +444 +00:32:24,450 --> 00:32:25,850 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +445 +00:32:35,660 --> 00:32:40,900 +المتعلقة بالإدارة المالية، تمام؟ فالفعل إنه كيف + +446 +00:32:40,900 --> 00:32:44,580 +إحنا بنطبق هذا العلم والقوانين والأساس بطريقة + +447 +00:32:44,580 --> 00:32:50,920 +مميزة. ممتاز. إدارة، الإدارة بالعلم وفن. زي ما + +448 +00:32:50,920 --> 00:32:53,660 +توشرحنا، الإقتصاديات القوية في الدول لا يعني أن + +449 +00:32:53,660 --> 00:32:56,300 +الدول هذه معاها فلوس، معناها شغلت نونة الفلوس، حتة + +450 +00:32:56,300 --> 00:32:59,400 +الفلوس معاها بشكل جيد، ستمد مونا بشكل جيد، والدول + +451 +00:32:59,400 --> 00:33:02,500 +اللي معاها تريليونات دولارات، ممكن نضيعهم في إيش + +452 +00:33:02,500 --> 00:33:06,090 +سخيف.بالنسبة لهم مهمة، طيب الشخص الماس العملي دا + +453 +00:33:06,090 --> 00:33:10,530 +بيسموه المالي بيسموه المدير المالي الـ Manager الـ + +454 +00:33:10,530 --> 00:33:19,350 +Manager مش الممول، نكتب هنا سؤال هل الممول هو + +455 +00:33:19,350 --> 00:33:25,010 +المدير المالي؟ «لا» + +456 +00:33:25,010 --> 00:33:28,570 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» + +457 +00:33:28,570 --> 00:33:29,190 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» + +458 +00:33:29,190 --> 00:33:30,350 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» + +459 +00:33:30,350 --> 00:33:32,780 +«لا» «لا» «لا» «لا» «لا» «لا» «لا» «لا» «لاأه + +460 +00:33:32,780 --> 00:33:36,400 +طبعًا، لازم بدلة ودرافة وشيء لازم طبعًا المدير + +461 +00:33:36,400 --> 00:33:39,400 +المالي والمحاسس ممكن يكون المحاسس مدير مالي بتعيد + +462 +00:33:39,400 --> 00:33:41,880 +الهندسة على الإدارة المالية وفرحانين عليه الحاجة + +463 +00:33:41,880 --> 00:33:47,940 +المدير المالي لازم يكون بياخد راتب عالي، ليش؟ + +464 +00:33:47,940 --> 00:33:51,420 +لأمانة + +465 +00:33:51,420 --> 00:33:55,540 +يا دكتورة، ممتاز، مع كل فلوس، مع كل فلوس، ويحمل + +466 +00:33:55,540 --> 00:33:59,780 +جيده، لأ، بناعطيه راتب لمواخذة يشبعه يعني، يملّي + +467 +00:33:59,780 --> 00:34:02,740 +عينهفإنك رواتبهم عالية، لو أنا أعطيته رواتب + +468 +00:34:02,740 --> 00:34:07,300 +بزمنهن، اللي خازنا معاه بختلص وبزرق براحته، وبيشهد + +469 +00:34:07,300 --> 00:34:10,940 +برا البلد، واحنا ماعناش خبر. المسؤول عامل المالية، + +470 +00:34:10,940 --> 00:34:13,560 +وهو عنيدات الاستثمارات، اتقال المالية، ووضع + +471 +00:34:13,560 --> 00:34:16,260 +الخطوات المالية المنشعة على مدى الطويل، بنسميه + +472 +00:34:16,260 --> 00:34:18,820 +مدير مالي، وإيه له مكانة في الهيكلة التنظيمية. + +473 +00:34:18,940 --> 00:34:22,620 +شوفي، مش شرط يعني، ممكن مع مدير التسويق والإنتاج، + +474 +00:34:22,620 --> 00:34:25,340 +خُدي بالك، عادة اللي بيمسك المالية، صحاب الشركة. + +475 +00:34:45,400 --> 00:34:46,800 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +476 +00:34:54,930 --> 00:34:57,710 +عشانك كتير الناس مدرسة التجارة بشكل مخصوص يعني، + +477 +00:34:57,710 --> 00:35:02,010 +عشان حتة هادية. ما هي صفاته حضرته؟ راهي وشايفة + +478 +00:35:02,010 --> 00:35:09,230 +كيف؟ لابس جرافة زي ما حكينا؟ ولا حاسبة؟ لابتوب؟ + +479 +00:35:09,230 --> 00:35:14,010 +فواتير؟ جصص؟ تفضلي. ‏- تمام، هلأ الصفات الشخصية + +480 +00:35:14,010 --> 00:35:18,450 +المدينة المالية أهم شيء لازم يتصف بالدكاء ‏- طبعا + +481 +00:35:18,450 --> 00:35:22,650 +‏- يعني هو اللي هيحل التقارير، فلازم يكون عنده، + +482 +00:35:22,650 --> 00:35:28,670 +يكون ذكي وعندهفي سرعة مدينة، تمام؟ بالقدر على + +483 +00:35:28,670 --> 00:35:32,070 +التحليل والتفكير العلمي لأنه بتعامل مع أقام + +484 +00:35:32,070 --> 00:35:37,790 +وحسابات وبناء عليها بيتاخد هذه القرارات، تمام؟ + +485 +00:35:37,790 --> 00:35:41,830 +ولازم يكون عنده فوق مرونة، مش كله صح ومش كله غلط، + +486 +00:35:41,830 --> 00:35:49,710 +لازم إيش يطلع فوق المرونة، يكون سلس، تمام؟ ولازم + +487 +00:35:49,710 --> 00:35:53,570 +يكون عنده حقيلة علمية إنه يكون كلامه مبني على أسس + +488 +00:35:53,570 --> 00:35:57,130 +علمية وخواعينلأ، هو مش هايشرح درا مالية، خُد يبقى + +489 +00:35:57,130 --> 00:36:01,090 +لك الحتة هادى يفضل أن يكون متعلم المحاسبة والمالية + +490 +00:36:01,090 --> 00:36:06,330 +تعليم وممكن طبعا كبار السن اللي مالحقوش الجامعات، + +491 +00:36:06,330 --> 00:36:10,110 +مالحدش جامعات، فهو بيجيبها بالخبرة، بالخبرة يعنى، + +492 +00:36:10,110 --> 00:36:13,630 +ماشي؟ + +493 +00:36:13,630 --> 00:36:19,830 +ماشي –Hello؟ + +494 +00:36:19,830 --> 00:36:23,020 +–فاضل، لأ، أنا زي ماتوش عمل هناكلحظة يا عزيزي، + +495 +00:36:23,020 --> 00:36:27,060 +قلنا مصادر التمويل يبدوها بنك ياخد قرد، طبعا قلنا + +496 +00:36:27,060 --> 00:36:30,500 +القرد اللي هو التكلفة اللي هو الفائدة قد هو شطارة + +497 +00:36:30,500 --> 00:36:33,180 +وبدرجي بالقرد الفائدة اللي صغنونا، لإن هو إحنا + +498 +00:36:33,180 --> 00:36:35,760 +اللي هنتفع الشر اللي هتدفع، يكون عنده مهارات + +499 +00:36:35,760 --> 00:36:38,480 +التفاوض على أسعار الفائدة أو أسعار الشراء أو أسعار + +500 +00:36:38,480 --> 00:36:44,400 +البيع، حسب هو إيش دي يعني، تفضلي؟ –طب عاملة، لنتقل + +501 +00:36:44,400 --> 00:36:49,060 +للأسلان الثاني، مهارات المدينة، اللي هي الـSkills، + +502 +00:36:49,060 --> 00:36:53,620 +في عندنا مهارات شخصية،ومهارات الأعمال ومهارات + +503 +00:36:53,620 --> 00:36:58,200 +التغيير ومهارات مالية. شو هي المهارات الشخصية + +504 +00:36:58,200 --> 00:37:03,400 +للمدير المالي؟ ممكن أنه يكون التقى والأمانة + +505 +00:37:03,400 --> 00:37:08,100 +والإفلاق و… «يا سيها، يا سيها، تستخدميش يا أنتي + +506 +00:37:08,100 --> 00:37:10,860 +كلمة ممكن بنفعش؟» «إيش ممكن؟» «بنفعش؟» «ممكن يعني + +507 +00:37:10,860 --> 00:37:14,860 +احتمال؟» «لأ، بظبطش، مدير ماله وماعندهش تقة في + +508 +00:37:14,860 --> 00:37:17,180 +نفسه، أنا ده أقوله، هو بقول أنا أخدت ألف، أقوله + +509 +00:37:17,180 --> 00:37:19,960 +أنا أنت أخدت مني ألفين، أنا دفعلك ألفين»إذا + +510 +00:37:19,960 --> 00:37:22,420 +ماعندهوش شقة بنفسه، هيقول ألفين، وممكن هم ألف، + +511 +00:37:22,420 --> 00:37:25,980 +لازم يكون واثق من نفسه، وعارف هو بتعامل مع فلوس، + +512 +00:37:25,980 --> 00:37:30,400 +الفلوس بدها دقة وتركيز، أنت دفعت ألف ولا ألفين هذه + +513 +00:37:30,400 --> 00:37:33,540 +المستندات، مش أنا أعطيه ألف أقوله ألفين أضحك عليه، + +514 +00:37:33,540 --> 00:37:37,340 +لأ، هذا مصيب، ضيع المؤسسة، تفضل، واطق من نفسه، + +515 +00:37:37,340 --> 00:37:38,120 +تفضلي. + +516 +00:37:42,260 --> 00:37:44,720 +يا قبل، افتح الـMic يا قبل، افتح الـMic، + +517 +00:37:49,010 --> 00:37:52,550 +افتح الـ«مايك» لـ«سبيكر»، افتح الـ«مايك»، غلبها، + +518 +00:37:52,550 --> 00:37:52,930 +احكولها يا قبضة + +519 +00:37:52,930 --> 00:38:09,270 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +520 +00:38:18,460 --> 00:38:20,600 +ماشاء الله قفزة، احنا في المراد الشخصية. + +521 +00:38:23,520 --> 00:38:26,740 +«طقه»، أمانة شرحناها، عشان بده يتعامل مع الفلوس، + +522 +00:38:26,740 --> 00:38:31,180 +يروح يغش ولا يختلص ولا يزورنا شكات، أخلاق راقية، + +523 +00:38:31,180 --> 00:38:34,620 +ماشي، جد حاله، لو إجا واحد بيعطي رشوة، لأ، عينه + +524 +00:38:34,620 --> 00:38:38,460 +مليانة، بنتقى ربنا، علاقات طيبة، وخاصة مع الملوك + +525 +00:38:38,460 --> 00:38:41,560 +والمساهمين عشان يمشي أموره، مهارات الأعمال، يكون + +526 +00:38:41,560 --> 00:38:46,690 +فاهم الشغل، فاهم السوق،فهم النشاط، وفهم الخبر. + +527 +00:38:46,690 --> 00:38:51,030 +«الخبر» بصير شاطر هو، بصير شاطر، له له. فهم + +528 +00:38:51,030 --> 00:38:54,070 +المنافسين، القوة، هذا كله بيجيب الخبر. التغيير، + +529 +00:38:54,070 --> 00:38:56,430 +يتاخد قرارات، يتاخد قرار ممكن يتغيره أهل الشعب، + +530 +00:38:56,430 --> 00:38:59,050 +يطور نفسه، ع فكرة اتخاذ القرارات مش مقدسة، أنا + +531 +00:38:59,050 --> 00:39:01,750 +مستغرب من البعض، إحنا اتخذنا قرار فيش يتراجع عليه، + +532 +00:39:01,750 --> 00:39:05,770 +ليش؟ القرآن هو الكتاب المقدس فقط، أنا بعد هيك أي + +533 +00:39:05,770 --> 00:39:07,770 +حاجة يليها علاقة بالإنسان، قابلة للتراجع، أصلا + +534 +00:39:07,770 --> 00:39:10,990 +مصطفات القرارة تتمرون. فأنا مستغرب من بعض المسئول + +535 +00:39:13,550 --> 00:39:17,430 +مقدس، القرار كله منزل. التطوير، لازم يطور نفسه + +536 +00:39:17,430 --> 00:39:19,810 +يلاحق التطويرات التكنولوجية اللي بتدخل على برامج + +537 +00:39:19,810 --> 00:39:21,270 +الإدارة المالية، اللي هي برامج خاصة الإدارة + +538 +00:39:21,270 --> 00:39:27,730 +المالية، منها الـX. «الابتكار»، «الإبتكار»، + +539 +00:39:27,730 --> 00:39:31,330 +«الإبتكار»، «الإبتكار»، «الإبتكار»، «الإبتكار»، + +540 +00:39:31,330 --> 00:39:32,110 +«الإبتكار»، «الإبتكار»، «الإبتكار»، «الإبتكار»، + +541 +00:39:32,110 --> 00:39:37,410 +«الإبتكار»، «الإبتكار»، «الإبتكار»، «الإبتكار»، + +542 +00:39:37,410 --> 00:39:43,130 +«الإبتكار»، «الإبتكأيه؟ مش فلوسك، فلوس الشركة، + +543 +00:39:43,130 --> 00:39:48,710 +فأعطي الموظفين حاجات، ويحهم، أعطيهم علاوة، أعطيهم + +544 +00:39:48,710 --> 00:39:51,670 +مكافئات، أعطيهم هداية، مش بقى بقطع من جلده خلاص، + +545 +00:39:51,670 --> 00:39:55,410 +مش جادة لزمان، خرارات مالية التحليل المالي + +546 +00:39:55,410 --> 00:39:58,350 +والتخطيط المالي، هدول الأتنين علوم من علوم الإدارة + +547 +00:39:58,350 --> 00:40:00,150 +المالية، بيدهم شرح، شرحوهم في الإدارة المالية + +548 +00:40:00,150 --> 00:40:05,110 +براحتكم، تفضلوا يا عنا + +549 +00:40:05,110 --> 00:40:08,790 +أسباب تطور عمل المدير المالي، اللي هو الاشتاح + +550 +00:40:08,790 --> 00:40:13,950 +الماليوإجتماع المنافسة وتحالفات استراتيجية + +551 +00:40:13,950 --> 00:40:16,910 +والعولمة المالية والتكنولوجيا. + +552 +00:40:20,650 --> 00:40:24,390 +–تكنولوجيا للمال. –فتح المالي، ماشي، مش حاجات + +553 +00:40:24,390 --> 00:40:27,330 +حالنا، لأ، بدنا نركز، منافسة الشرسة، لنعرف دلوقتي + +554 +00:40:27,330 --> 00:40:32,250 +أين نروح، ماشي، تحالفات استراتيجية قوية، عولمة + +555 +00:40:32,250 --> 00:40:36,270 +مالية، كلها هتاخدوها في المساق. –إن شاء الله. + +556 +00:40:36,350 --> 00:40:40,040 +–إنوعة الإدارة، تفضلي.في عامة عدة أنواع للإدارة + +557 +00:40:40,040 --> 00:40:44,020 +المالية في إدارة أنواع أيه؟ إدارة مالية شخصية، + +558 +00:40:44,020 --> 00:40:46,960 +اللي هي مثلًا زي اللي حكينا عنها بالأول مثلًا كيف + +559 +00:40:46,960 --> 00:40:52,080 +بيدهدل الأموال الشخصية على مستوى الفرد بتكون وفي + +560 +00:40:52,080 --> 00:40:55,980 +إدارة مالية عامة اللي هي للدولة، على مستوى الدولة + +561 +00:40:55,980 --> 00:40:59,880 +وهي الإدارة بتستهدف من نفقاتها تحقيق المصلحة + +562 +00:40:59,880 --> 00:41:04,260 +العامة تمام؟ وتعتمد في إيراداتها على سلطة الإشبار + +563 +00:41:04,260 --> 00:41:08,760 +في فرض الدرائب أو الجسمهلأ الإدارة المالية متعلقة + +564 +00:41:08,760 --> 00:41:11,740 +بالدولة، لازم أحكي هنا فيه إيراد، إيراد من وين + +565 +00:41:11,740 --> 00:41:16,000 +بنجيبه الإيراد؟ ممكن من الدرائق، ممكن من الـ ‏- يا + +566 +00:41:16,000 --> 00:41:18,580 +أنت أين بتشرح الحاجات دا؟ ‏- في الإدارة المالية + +567 +00:41:18,580 --> 00:41:25,680 +العامة يا دكتورة ‏- خلصت الشخصية ‏- خلصتها ‏-ماشي + +568 +00:41:25,680 --> 00:41:27,800 +الإدارة المالية الشخصية أنت معاكي في المحفظة فلوس، + +569 +00:41:27,800 --> 00:41:32,220 +إيش بيتساوي فيها؟ بتاخدي رتب، بتاخدي مصروف، إلك + +570 +00:41:32,220 --> 00:41:35,360 +داخل، مشروع، الفلوس تبعته إلك، إيش بيتساوي فيها؟ + +571 +00:41:35,520 --> 00:41:38,020 +ماشي انتحار، بقى دي مالية شخصية. ‏- إما بتذكرها أو + +572 +00:41:38,020 --> 00:41:41,960 +ب… ‏- إرشك الأبيض ليومك الأبيض. المالية العامة + +573 +00:41:41,960 --> 00:41:44,840 +مالية الدولة، هائلة، خوني بالك، الإدارة المالية + +574 +00:41:44,840 --> 00:41:47,860 +اللي بتدرسيها هي إدارة مالية الشركات، إدارة مالية + +575 +00:41:47,860 --> 00:41:50,180 +الدولة بتختلف تماما عن الشركات، اللي هي الموازن + +576 +00:41:50,180 --> 00:41:52,100 +العام للدولة، اللي هي الإيرادات والمصاريف، + +577 +00:41:52,100 --> 00:41:55,980 +الإيرادات والإعشر، والمصاريف، تفضل، مصاريف الدولة، + +578 +00:41:55,980 --> 00:41:58,600 +اللي هي الواتب الموظفين والبني التحتية وشغلاتها + +579 +00:41:58,600 --> 00:42:01,840 +دي. ‏- والبني التحتية. ‏- ده. ‏ + +580 +00:42:05,040 --> 00:42:10,380 +«بغطي مصاريف البنيات التحتية»؟ «شوفي، هما الآن + +581 +00:42:10,380 --> 00:42:14,940 +عملوا موازنة 2021، «كل العالم عمل موازنة 2021، «في + +582 +00:42:14,940 --> 00:42:17,760 +دول تلت عندها فائض، الإيرادات غطت مصاريفها + +583 +00:42:17,760 --> 00:42:20,060 +التشغيلية تبع الدولة، «وفي دول زي الدول العربية + +584 +00:42:20,060 --> 00:42:26,180 +عندها عاجز، «كلمة من العاجز بيكون تراكب. فضلي، + +585 +00:42:26,180 --> 00:42:29,900 +تلات». «تمام، يعني قلنا الهدف الرئيسي من الإدار + +586 +00:42:29,900 --> 00:42:33,380 +المالي العامل، «هو تحقيق مصلحة العمل، «يجي للإدار + +587 +00:42:33,380 --> 00:42:37,220 +المالي الخاصة،وهي موازنة مالية خاصة لكل المشاريع + +588 +00:42:37,220 --> 00:42:42,000 +والشركات، ويسعى فيها الأفراد أو المنشأة الخاصة + +589 +00:42:42,000 --> 00:42:45,020 +تحقيق المنفع الشخصية المتمتلة في شكل أربع، يعني + +590 +00:42:45,020 --> 00:42:48,880 +هدفها الرئيسي هو تحقيق الـLiberation، فيعتبد + +591 +00:42:48,880 --> 00:42:51,820 +المشروع الخاص اللي قصوله على إرادة، تعلق تبسيس + +592 +00:42:51,820 --> 00:42:55,200 +اختياري أو التقاعد مع المبيعات، عاقب مع المبيعات. + +593 +00:42:56,200 --> 00:42:58,900 +طبعًا، ميارتش إرادت شركات من المبيعات يا قبل؟ ‏ + +594 +00:42:58,900 --> 00:43:02,500 +-الرزق يجي من المبيعات، المبيعات تكون ‏-طقم واحد. + +595 +00:43:03,760 --> 00:43:07,520 +أنت عندك مشهور بيكون مصدر إيراداتك، الإيرادات تبعك + +596 +00:43:07,520 --> 00:43:10,280 +في رقم 1 هو البيع، عينية التنوية مش كتير احنا بندق + +597 +00:43:10,280 --> 00:43:15,140 +عليها، ماشي، okay، بدأنا شخصي… ‏- المبيعات، + +598 +00:43:15,140 --> 00:43:18,320 +المبيعات بتكون من المبيعات، المبيعات بتكون اللي هي + +599 +00:43:18,320 --> 00:43:23,720 +عدد العائد من المبيعات ضارب السعر، وبيتمت خاصة من + +600 +00:43:23,720 --> 00:43:27,640 +جميع التكاليف والمصاريف، بعد هيك يبقى لنا صعب + +601 +00:43:27,640 --> 00:43:30,680 +الربح بعد الضحك ‏- واقفي قبل، عيدي تاني، تجيبلنا + +602 +00:43:30,680 --> 00:43:32,180 +القول أوي مسمى ‏- لأن اللي بيبقوا اللي بيبقوا اللي + +603 +00:43:32,180 --> 00:43:34,880 +بيبقوا اللي بيبقوا الليلأ، يا عزيزي، مافعش نعطي + +604 +00:43:34,880 --> 00:43:37,080 +معلومات، الكلام مسجل بالصوت، حاجة من البناتي، + +605 +00:43:37,080 --> 00:43:40,160 +فاكروا صح، هتمدوا عليه. عيدي، كيف حسبت الإيراد؟ + +606 +00:43:40,160 --> 00:43:45,340 +الإيراد إيش بيساوي يا قبلة؟ –الإيراد مابي عاد يكون + +607 +00:43:45,340 --> 00:43:50,240 +عدد العقد من الـ + +608 +00:43:50,240 --> 00:43:52,220 +–لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +609 +00:43:52,220 --> 00:43:52,340 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +610 +00:43:52,340 --> 00:43:54,540 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +611 +00:43:54,540 --> 00:44:03,140 +لأ، لأ، لأ، لأ + +612 +00:44:03,700 --> 00:44:08,020 +والربح هدول هما تلت أرباح، نفس الكلمة، مردود ربح. + +613 +00:44:08,760 --> 00:44:11,860 +الإيراد، لا الإيراد ماهوش علاقة، الإيراد بيساوي + +614 +00:44:11,860 --> 00:44:18,100 +عدد الوحدات المباعة ضرب السعر، هذا اللي حكيت عنه، + +615 +00:44:18,100 --> 00:44:24,220 +هذا الإيراد، صافي الربح بيساوي، الإيراد نقص + +616 +00:44:24,220 --> 00:44:28,060 +التكاليف، خدت بالي؟لو قلت صحف الضبح، صحف العقل، + +617 +00:44:28,060 --> 00:44:30,960 +صحف المرضوط، نفس الكلمة، بس هي تنوع في اللغة + +618 +00:44:30,960 --> 00:44:32,980 +العربية، مالهاش تنوع في الـEnglish Africa، Perfect + +619 +00:44:32,980 --> 00:44:38,080 +وخلصنا، بس اللغة العربية زاخرة، واضح؟ تفضلي. ‏- + +620 +00:44:38,080 --> 00:44:44,120 +إيه؟ بس أتكلم في الأسئلة. ‏- تمام. ‏- طيب. ‏- + +621 +00:44:44,120 --> 00:44:49,040 +ننتقل للصيد التاني، الفرح؟ ‏- تفضلي قبلك. + +622 +00:44:54,190 --> 00:44:56,550 +ماني وظيفة الإدارة المالية، دي كان فقط لإن احنا + +623 +00:44:56,550 --> 00:45:00,450 +بدها هذه أربع فصول، بس نشرحها أربع ساعة، بدنا أربع + +624 +00:45:00,450 --> 00:45:03,230 +شهود. ‏- هذا نفس الشيء لوظيفة الإدارة المالية، + +625 +00:45:03,230 --> 00:45:07,630 +‏‏عنا التحليل المالي والتخطيط المالي وإدارة هيكل + +626 +00:45:07,630 --> 00:45:10,850 +الأصول وإدارة الهيكل المالي والتمسيق مع الإدارات + +627 +00:45:10,850 --> 00:45:14,790 +الأخرى والتداخل مع الأسواق المالية والنقلية وإدارة + +628 +00:45:14,790 --> 00:45:15,350 +المخاطر. + +629 +00:45:18,250 --> 00:45:23,050 +‏- Oh, thank you. ‏‏ليش يا سلام مش حطلنا وردة ولا + +630 +00:45:23,050 --> 00:45:27,500 +حاجة؟كل الوردات إليك يا دكتورة؟ لأ، ماشيلي للبنات + +631 +00:45:27,500 --> 00:45:29,980 +يا أنتي، احنا في آخر الفصل، فلازم نفرحها من شرحها + +632 +00:45:29,980 --> 00:45:33,240 +طبعا، أنا بشبه الهمارات، خافيش يعني، لأن أنا بشتري + +633 +00:45:33,240 --> 00:45:37,960 +الهمارات شكرا يا أنتي، حكينا احنا مرين عن التسويق + +634 +00:45:37,960 --> 00:45:41,420 +والإدارة المالية بشكل سريع، لأن هذه فصول هتاخدوا + +635 +00:45:41,420 --> 00:45:45,240 +راحتكوا في شرحها ان شاء الله طبعا، أنا مش هشوفوني + +636 +00:45:45,240 --> 00:45:48,420 +تاني إلا إذا أخدتوني مشرف أو مناقش، ممكن يشوفوني + +637 +00:45:48,420 --> 00:45:51,700 +في المناقش المناورة، لأن أنا ماتعمقش، عشان الدوام + +638 +00:45:51,700 --> 00:45:57,130 +اللي إنتهى تسيطةنتشرف فيكي دكتورة يعني أكيد أي + +639 +00:45:57,130 --> 00:46:00,810 +حاجة أهلا وسهلا هي طول الوالدة بيضاء، من هدولة، + +640 +00:46:00,810 --> 00:46:07,510 +تاني ما حصل معلوم أفضل + +641 +00:46:07,510 --> 00:46:11,930 +واحد في الفيديو على فكرة، هاي كل، شايفين الصورة + +642 +00:46:11,930 --> 00:46:15,350 +أنتوا ولا مش شايفين؟ + +643 +00:46:15,350 --> 00:46:19,030 +أحنا شايفين ال thank youأه أنا الواحدة اللي مش + +644 +00:46:19,030 --> 00:46:23,450 +شايفة أصل قاعدة في مزوعة والد أنا بتشوفي والد حلو + +645 +00:46:23,450 --> 00:46:27,710 +ومناسب بقالكوا والله كله حلو بس أنا بدي حاجة مميزة + +646 +00:46:27,710 --> 00:46:31,050 +زيكوا أنتوا كنتوا الدفعة مميزة وماكنوا متعبين شوية + +647 +00:46:31,050 --> 00:46:39,330 +تزعلوش ع فكرة عاش ليش؟ يمكن لأنه إلكتروني يمكن + +648 +00:46:39,330 --> 00:46:43,870 +لأنه إلكتروني أكيد يمكن أكيد + +649 +00:46:43,870 --> 00:46:48,710 +دكتورة لأنه إلكتروني يعني this is deadما كانش في + +650 +00:46:48,710 --> 00:46:52,190 +فرصة نتعرف عليكي أكيد من الشرف فيك أهلا وسهلا يا + +651 +00:46:52,190 --> 00:47:01,150 +عزيزي هاي الوردة، شايفين الوردة أه؟ لحظة يا جماعة، + +652 +00:47:01,150 --> 00:47:03,970 +كل وردة في الشريحة، كل هذا يا سيها، أنا فكرة + +653 +00:47:03,970 --> 00:47:06,610 +ماكنتش بعرف مين هي أخذ محاضرة، عشان أكي ماطلبش + +654 +00:47:06,610 --> 00:47:08,790 +أحطي ورد، لأنه ماعرفش من دوس، من دوس الحجاب + +655 +00:47:08,790 --> 00:47:12,030 +التاني، تسويت جابل الستراتيجي و لا مين جابل مين، + +656 +00:47:12,030 --> 00:47:15,650 +هاي أنت أحلى وردة إلكوا، يا رب تعجبكوامش عارفة أنا + +657 +00:47:15,650 --> 00:47:18,370 +حاسيتها مميزة، على فكرة أنا من عشق الولد الأبيض، + +658 +00:47:18,370 --> 00:47:22,590 +عشان ذلك أنا شويت والد أبيض يعني، مش، ماجتش + +659 +00:47:22,590 --> 00:47:27,730 +بالصدفة لأ حلوة يا دكتورة حلوة يا دكتورة، لمن؟ زي + +660 +00:47:27,730 --> 00:47:31,310 +عيونكوا يعني شكرا يا دكتورة شكرا يا دكتورة، + +661 +00:47:31,310 --> 00:47:34,210 +ويعفوكي ألف عافية يا رب الله يعفوكي العافية يا + +662 +00:47:34,210 --> 00:47:38,130 +دكتورة يعفوكي العافية يا دكتورة لأ لأ، بس أنا أصلا + +663 +00:47:38,130 --> 00:47:43,170 +ماخلصتش، ماخلصتش، ماخلصتش يعني + +664 +00:47:45,780 --> 00:47:51,540 +هنحكي على إمتحان على مجموعة الـ «واتس» + +665 +00:47:51,540 --> 00:47:54,880 +لغاية ما توصل لـ «باندا» «باندا» ظهر إليكوا شكرا + +666 +00:47:54,880 --> 00:47:58,960 +كذلك «باندا» «باندا» «باندا» «باندا» «باندا» + +667 +00:47:58,960 --> 00:47:59,000 +«باندا» «باندا» «باندا» «باندا» «باندا» «باندا» + +668 +00:47:59,000 --> 00:47:59,060 +«باندا» «باندا» «باندا» «باندا» «باندا» «باندا» + +669 +00:47:59,060 --> 00:47:59,080 +«باندا» «باندا» «باندا» «باندا» «باندا» «باندا» + +670 +00:47:59,080 --> 00:48:11,100 +«باندا» «باندا» «باندا» «باندا» «ب + +671 +00:48:11,390 --> 00:48:14,410 +الله يرحم قانوني كويسة، ماشي يعني، «عايشوا قانونكم + +672 +00:48:14,410 --> 00:48:18,410 +كويسة، عشان خلفيا سودة، أنا ماانتبعتش»، واضح؟ لأ، + +673 +00:48:18,410 --> 00:48:22,130 +نحفظ عشان نشتركش. ‏- طبعاً. ‏- لغاية اليوم، ما شاء + +674 +00:48:22,130 --> 00:48:24,870 +الله، بنكون أنهينا مع بعض مساق، إدارة أعمال + +675 +00:48:24,870 --> 00:48:28,930 +استدراكي، أن حسب استطلاع رأي للدفعات السابقة بدهم + +676 +00:48:28,930 --> 00:48:31,350 +مبادئ الإدارة، ما تكونش مادة واحدة للاستدراكي، + +677 +00:48:31,350 --> 00:48:34,110 +بدها تانية، لأن مادة واحدة لا تكفي على فكرة. + +678 +00:48:34,630 --> 00:48:37,110 +الموضوع مش لكم، أنتم خلصتم، أنا بس بحكيكم، ما + +679 +00:48:37,110 --> 00:48:42,300 +تخافوش يعما بنجيش نطوّر لدفوع يبتشر للدفوعات + +680 +00:48:42,300 --> 00:48:47,600 +السابقة، القادمة. صرت بالتعرف على كوكبة من خريجات + +681 +00:48:47,600 --> 00:48:51,500 +أقصى، متخلقة، عفو، مختلفة، وكليات مختلفة، من + +682 +00:48:51,500 --> 00:48:56,420 +الهندسة والأداب الـEnglish والجغرافية والـIT، + +683 +00:48:56,420 --> 00:48:59,140 +بتمنى لكوا تروحي الله، بتمنى الجميع ينجح في + +684 +00:48:59,140 --> 00:49:04,440 +المساق، لأنه مبادئ يعني، سنورة بياخدوها،لكن + +685 +00:49:04,440 --> 00:49:06,200 +بالنسبة لكوا عشان جديدة كمان و أنتوا عندكوا علم + +686 +00:49:06,200 --> 00:49:09,300 +سابق، يعني أنت مخك هندس أو مخك أداب، انت قاعدة + +687 +00:49:09,300 --> 00:49:13,100 +بتدخلي علم جديد، بيختلف عنهم، ماشي؟ أي مساعدة في + +688 +00:49:13,100 --> 00:49:15,260 +الـMagistere أو في مستقبل مستقبل مستقبل، دليش رقم + +689 +00:49:15,260 --> 00:49:18,200 +جوالي معاكي و الـWhatsApp معاكي و الـE-mail معاكي، + +690 +00:49:18,200 --> 00:49:20,600 +بنشوفكوا إن شاء الله في المستقبل، إما في الإشراف + +691 +00:49:20,600 --> 00:49:22,920 +على رسالة للـMagistere أو في مناقشة رسالة + +692 +00:49:22,920 --> 00:49:27,000 +Magistere، أي حاجة أهلة وسهلة.مشرفة بالتعرف مع + +693 +00:49:27,000 --> 00:49:32,360 +صديقات إن شاء الله كل عامة من خير إن شاء الله وكل + +694 +00:49:32,360 --> 00:49:34,760 +رأس السنة ميلادية وانتوا بخير إن شاء الله يعطيكوا + +695 +00:49:34,760 --> 00:49:37,320 +العافية والسبت الجايه في شي محاضرة مش هاللي يقعدي + +696 +00:49:37,320 --> 00:49:41,200 +بالزوم، ماشي؟ يعطيكوا العافية يعطيكوا العافية + +697 +00:49:41,200 --> 00:49:45,660 +دكتورة إن أخطأت من نفسي، الله يعفوك، إن أخطأت من + +698 +00:49:45,660 --> 00:49:48,500 +نفسي وانا منقصبت من الله يعطيكوا العافية، كل عامة + +699 +00:49:48,500 --> 00:49:52,840 +من خير استودعكم الله والسلام عليكم يا أهلا السلام + +700 +00:49:52,840 --> 00:49:58,020 +عليكميعطيك العافية يا دكتورة، كانت فرصة سلسلة + +701 +00:49:58,020 --> 00:49:59,840 +يعطيك العافية يا دكتورة + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/7KG56HXbUF4_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/7KG56HXbUF4_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..a5678dd1c78a223235b8436ac585f71b5d2284cf --- /dev/null +++ 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00:01:07,730 +هذا مبدأ Fish + +2 +00:01:38,590 --> 00:01:41,070 +أهي يا رفاق السيارة + +3 +00:03:11,390 --> 00:03:14,470 +أعود بالله السميع لعليبنا الشيطان الرجيم بسم الله + +4 +00:03:14,470 --> 00:03:18,150 +الرحمن الرحيم الحمد لله والصلاة والسلام على + +5 +00:03:18,150 --> 00:03:23,050 +المصطفى الأمين سيدنا محمد وعلى آله ومن سرق على + +6 +00:03:23,050 --> 00:03:27,310 +رغبه بإحسان إلى يوم الدين في البداية السلام عليكم + +7 +00:03:27,310 --> 00:03:31,630 +ورحمة الله وعليكم + +8 +00:03:31,630 --> 00:03:35,690 +السلام كيف حالكم يا أخوات؟ ممكن تحكوا معايا عادي، + +9 +00:03:35,690 --> 00:03:36,310 +كيف حالكم؟ + +10 +00:03:42,110 --> 00:03:44,630 +الحمد لله، كيف حالك الدكتورة؟ الحمد لله، الله + +11 +00:03:44,630 --> 00:03:48,490 +يبارك فيكوا كل عام وأنتوا بخير إن شاء الله وأتمنى + +12 +00:03:48,490 --> 00:03:53,930 +لكم فصل سعيد وممتع إن شاء الله في البداية أدعو + +13 +00:03:53,930 --> 00:03:59,850 +الله أنه يبعد عننا الوباء ويبعد عننا هذا الابتلاء + +14 +00:03:59,850 --> 00:04:04,370 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+ +39 +00:05:58,370 --> 00:06:01,030 +عليكم، سمعيني؟ «عليكم السلام، آه، ما شاء الله صوت + +40 +00:06:01,030 --> 00:06:05,270 +حلو» «أه» «السلام عليك، وعليك دكتورة» «ماكن مهندسة + +41 +00:06:05,270 --> 00:06:08,970 +تحرير الفرع» «طبعا خلصت من الجامعة الإسلامية هندسة + +42 +00:06:08,970 --> 00:06:14,710 +معمارية بكاليوس» «الآن أنا بشغل مهندس تنظيم في + +43 +00:06:14,710 --> 00:06:20,750 +بلدية خانيونيس» «وحبت أني أخد مجستير إدارة أعمال + +44 +00:06:20,750 --> 00:06:25,680 +واني معاكم»أهلا وسهلا أستاذة تحرير يلا أحبها + +45 +00:06:25,680 --> 00:06:31,320 +الجميع الأستاذة نور سامي نور + +46 +00:06:31,320 --> 00:06:37,480 +سامي يعطيك العفو يا دكتورة أهلا وسهلا أنا نور سامي + +47 +00:06:37,480 --> 00:06:42,540 +جبر خرجت أداب لغة إنجليزية عام 2019 أداب و تربية + +48 +00:06:42,540 --> 00:06:47,460 +وحاليا بدرس دبلوم عالي في الترجمة في جامعة إسلامية + +49 +00:06:47,460 --> 00:06:51,560 +من أي جامعة مخاصة ال bachelor's؟ من الإسلامية أهلا + +50 +00:06:51,560 --> 00:06:55,620 +وسهلاوحاليًا بدرس دبلور معاني في الترجمة مع + +51 +00:06:55,620 --> 00:07:01,900 +المدرسة؟ ما شاء الله، الله يعين نفسي + +52 +00:07:01,900 --> 00:07:07,460 +قدرت أعمل أهلا وسهلا في طالبة مسامية حالها عبدالله + +53 +00:07:07,460 --> 00:07:11,300 +حسن يا داتي أه أنت تسمي نفسك اسمك اللي عندك الكشف + +54 +00:07:11,300 --> 00:07:19,140 +أه يا أستاذ عبدالله أه + +55 +00:07:19,140 --> 00:07:23,570 +يا دكتورة، فضل عافية بنفسكأنا طالبة أفنان خالد + +56 +00:07:23,570 --> 00:07:28,950 +الحلاق، رجل أفنان؟ هندسة .. الحلاق أفنان الحلاق، + +57 +00:07:28,950 --> 00:07:36,010 +صلحيلنا اسمك يا أنت، فضلي، أفنان أيوة؟ ماعرفش، + +58 +00:07:36,010 --> 00:07:40,730 +هندسة مدنية من الجامعة الإسلامية من الـ 2019 جديد + +59 +00:07:40,730 --> 00:07:46,590 +يعني؟ أه، خلصت سنة من الـNBA وظهرلي فصل، هذا أخر + +60 +00:07:46,590 --> 00:07:51,210 +فصل لي يعني مغضب الستدراك ياخد الناس؟ + +61 +00:07:58,880 --> 00:08:07,280 +ماشي انتي آية الحلق؟ آية + +62 +00:08:07,280 --> 00:08:12,420 +الحلق؟ آية + +63 +00:08:12,420 --> 00:08:20,830 +الحلق عم كدهش الهندسة المدنيةسنة 2019 وفلت اتحققت + +64 +00:08:20,830 --> 00:08:25,470 +وانتقلت ال master's دي إجارة أعمار هي أختك أثنان + +65 +00:08:25,470 --> 00:08:31,110 +ولا تشابه أثنان؟ لأ أختي توأم؟ لأ لأ خلصين في نفس + +66 +00:08:31,110 --> 00:08:38,990 +السنة؟ أه هي خلصت قبل الفصل أه هي الحجة تفضل هاني + +67 +00:08:38,990 --> 00:08:41,710 +بتامل ال master's إجارة أعمار في الجامعة الإسلامية + +68 +00:08:41,710 --> 00:08:46,170 +خلصت + +69 +00:08:46,170 --> 00:08:46,350 +من + +70 +00:08:49,850 --> 00:08:54,470 +خلصتي ايش؟ خلصت فصل من ال .. ال master يعني اه + +71 +00:08:54,470 --> 00:08:58,010 +أهلا وسهلا انتوا يا جماعة ماشيين هيك ماشي مرح + +72 +00:08:58,010 --> 00:09:05,410 +اسمعيت طالبة + +73 +00:09:05,410 --> 00:09:09,030 +مرح؟ + +74 +00:09:09,030 --> 00:09:14,290 +افتح ال speaker يعني افتح ال speaker من عندك يا + +75 +00:09:14,290 --> 00:09:22,450 +مرح اه ماشي فضل يا مرحمرحب، في تربية لغة إنجليزية + +76 +00:09:22,450 --> 00:09:26,090 +من الجامعة الإسلامية ماعرفش مرحب، أبو إيش؟ أبو + +77 +00:09:26,090 --> 00:09:31,750 +سخيلة تفضلي، أه خريجة لغة إنجليزية، تربية من + +78 +00:09:31,750 --> 00:09:35,690 +الجامعة الإسلامية و بكمل master إدارة أعمال خلصت + +79 +00:09:35,690 --> 00:09:39,110 +فصل و هاينة بالمواد الاستدراكية على خير إن شاء + +80 +00:09:39,110 --> 00:09:46,850 +الله، أهلا وسهلا اكتمل أهلا يا دكتورة، نفسك + +81 +00:09:46,850 --> 00:09:54,110 +العافية تفضلي، الله عفوكاكتماع الحمد للعيلة + +82 +00:09:54,110 --> 00:09:57,950 +الإسلامية بشتغل project manager assistant في + +83 +00:09:57,950 --> 00:10:03,730 +الشركة التعاملية دي وأول فصلة إلي في ال .. في ال + +84 +00:10:03,730 --> 00:10:08,970 +MBA أهلا وسهلا في مشابهة لبنات سابجينك فممكن + +85 +00:10:08,970 --> 00:10:11,990 +يفرضيكوا كيف خبرتهم يعني نجوان زعبري + +86 +00:10:16,880 --> 00:10:22,680 +السلام عليكم أنا الطالب نجوان زعروب خريجة هندسة + +87 +00:10:22,680 --> 00:10:28,120 +مدنية من الجامعة الإسلامية وحاليًا + +88 +00:10:28,120 --> 00:10:32,360 +أعمل MBA لتعملي؟ + +89 +00:10:32,360 --> 00:10:36,020 +لأ أعمل مهندسة في وزارة الرياضة والتمكين أه أهلا + +90 +00:10:36,020 --> 00:10:40,780 +وسهلا أه أهلا بك ولأ صافي + +91 +00:10:45,150 --> 00:10:48,810 +أنا طالبة ولاء صغير خريجة كيميائية للجامعة + +92 +00:10:48,810 --> 00:10:51,710 +الإسلامية بشغل حالياً في العلاقات الدولية في + +93 +00:10:51,710 --> 00:10:56,530 +الجامعة الإسلامية أهلا + +94 +00:10:56,530 --> 00:11:01,730 +وسهلا ياضا + +95 +00:11:01,730 --> 00:11:07,840 +ياضيك الله عفوك يهلاأنا Yara Sarsour خريجة هندسة + +96 +00:11:07,840 --> 00:11:15,300 +بيئية من الجامعة الإسلامية 2017 وحاليا أعمل ك MND + +97 +00:11:15,300 --> 00:11:18,260 +Coordinator في مؤسسة education for employment + +98 +00:11:18,260 --> 00:11:24,240 +ممتاز أهلا و سهلا اخد طالب أنوار السلام عليكم + +99 +00:11:24,240 --> 00:11:27,520 +عليكم السلام نحن نطلع طالب أنوار رمضان الملاحة + +100 +00:11:27,520 --> 00:11:31,640 +خريجة هندسة حسوب الجامعة الإسلامية 2018 بعمل + +101 +00:11:31,640 --> 00:11:32,820 +كمبرمجة صفحات web + +102 +00:11:35,700 --> 00:11:38,800 +بمركة الفصل التاني في الـMagistere، إن شاء الله + +103 +00:11:38,800 --> 00:11:43,420 +أهلا و سهلا أتوقع أنتوا عساس أن أحنا أسسنا + +104 +00:11:43,420 --> 00:11:46,080 +المجموعة بدري فشوفتوا كنتوا بتتعرفوا على بعض + +105 +00:11:46,080 --> 00:11:50,340 +فانتوا عارفين بعض أعتقد في الـGroup؟ طبعا في أخوات + +106 +00:11:50,340 --> 00:11:52,500 +كانوا بس طلعوا، الظاهرة الـNet تعرف عنهم، عندهم + +107 +00:11:52,500 --> 00:11:56,420 +أنا نسيت أخبركوا أنا أتأخرت عن الساعة 12 الشركة + +108 +00:11:56,420 --> 00:11:59,320 +فصلت الـNet فاتوصلت معاهم وحلينا المشكلة حبكت + +109 +00:11:59,320 --> 00:12:02,990 +اليوم يعني، لعل أخيانيهنكون مع بعض إن شاء الله + +110 +00:12:02,990 --> 00:12:07,750 +الفصل هذا في مساق إدارة، مبادئ الإدارة بشكل عام، + +111 +00:12:07,750 --> 00:12:10,790 +مش هناخده اليوم التلات ساعات، لأنه بلاش يصير صدمة + +112 +00:12:10,790 --> 00:12:14,590 +ولا حاجة عندكوا، هناخد نونا وخلاص إن شاء الله. لو + +113 +00:12:14,590 --> 00:12:16,470 +فتحت الـModel، أنا البارح خبرتكوا يا جيري، + +114 +00:12:16,470 --> 00:12:18,710 +ياريدكوا تفعلوا الـModel، لأنه مش الكل مفعل + +115 +00:12:18,710 --> 00:12:23,150 +الـModel، فعل الـModel كان اللي جيتي عندك خطة + +116 +00:12:23,150 --> 00:12:26,210 +المدى اللي هنمشي عليها، وبتلاقي الفصل الأول اللي + +117 +00:12:26,210 --> 00:12:30,530 +أنا هشرحه نازل. تعالوا نبدأ نونا نونا، + +118 +00:12:33,570 --> 00:12:37,910 +في أخت كاتبة على الـ «شات»؟ أنتم مش سمعيني يا + +119 +00:12:37,910 --> 00:12:42,570 +أخوات؟ + +120 +00:12:42,570 --> 00:12:49,710 +سمعيني بني؟ سمعيني في الأخت تحرير كتبها للصوت سيء + +121 +00:12:49,710 --> 00:12:54,030 +يعني ممكن يكون من عندها ال «نت»ماشي، ان شاء الله، + +122 +00:12:54,030 --> 00:12:56,670 +ما تخافيش يا أخو التحرير أنا للمادة، المحاضرات هذه + +123 +00:12:56,670 --> 00:12:59,270 +بنزلها، بسجلها و بنزلها إلكوا على الموضوع، ما + +124 +00:12:59,270 --> 00:13:02,690 +تخافيش يعني، لو فاتك حاجة أو إشي أو عندك ظروف ممكن + +125 +00:13:02,690 --> 00:13:09,990 +تحضريها، إيش قولنا؟ إننا نجيب الـ + +126 +00:13:09,990 --> 00:13:12,630 +وصف المسرق ظهر أنا عنكوا الآن؟ + +127 +00:13:16,330 --> 00:13:19,710 +ظهر أمامكوا الشاشة الآن ورد؟ ‏- صحيح ‏- بصحيح معاه + +128 +00:13:19,710 --> 00:13:22,750 +‏- بس قبل ما أبدأ في طلبة ‏- أه صحيح ‏- إجت الآن + +129 +00:13:22,750 --> 00:13:26,410 +مسمية اسمها MBA الطلبة MBA عرفينا بنفسك يا أنتي + +130 +00:13:26,410 --> 00:13:30,570 +أستاذ + +131 +00:13:30,570 --> 00:13:37,050 +MBA هي مش مهندسة ‏- لسه على فكرة هي مش سمعاكي لسه + +132 +00:13:37,050 --> 00:13:44,530 +مش سابقة صوت ‏- فبظبط الآن ‏- لأ حتى الآن ما شبكت + +133 +00:13:45,410 --> 00:13:50,230 +هي طلعت تاني كأنه أهلأ ضبط عينيها سمعاني الآن يا + +134 +00:13:50,230 --> 00:13:59,870 +MBA؟ الطالبة اللي مسامية حالها MBA؟ + +135 +00:13:59,870 --> 00:14:04,610 +ما هي يمكن مش عارفة أنه هي اللي مناني عليها master + +136 +00:14:04,610 --> 00:14:08,290 +MBA أيوة، + +137 +00:14:08,290 --> 00:14:14,750 +فضل يا أنتي احكي عرفين أنت بنفسك و أنت خصوصك؟يا + +138 +00:14:14,750 --> 00:14:18,830 +أستاذة نبهوها + +139 +00:14:18,830 --> 00:14:27,990 +لو سمحتوا اللي فاتت أخر واحدة قبل شوية يا MBA هي + +140 +00:14:27,990 --> 00:14:31,930 +مفروض سمعانة هي سمعانة وفتحت ال speaker بس ماعرفش + +141 +00:14:31,930 --> 00:14:35,430 +مش اللي ممكن المسيحية تحكي ولا حاجة أو لما شفتني + +142 +00:14:35,430 --> 00:14:40,030 +الصدا ماعرفش أنا ماشي + +143 +00:14:40,030 --> 00:14:41,610 +بدي أرجع الوصفة عشان اللي قلتها إيها + +144 +00:14:54,140 --> 00:15:04,360 +يا أب لا! ماشي مش مشكلة، بتعرف فعلها فيما بعد نرجع + +145 +00:15:04,360 --> 00:15:10,680 +لـ ال .. للوصف المساقة يظهر أمامك و هتلاقيه .. + +146 +00:15:10,680 --> 00:15:13,040 +هتلاقيه موجود على ال model و تلاقيه كمان على صفحة + +147 +00:15:13,040 --> 00:15:17,520 +ال .. المدرس أخوات ماتكتبوش ع الشات عشان أنا بدي + +148 +00:15:17,520 --> 00:15:17,880 +أشرح + +149 +00:15:29,560 --> 00:15:41,680 +شكرا يا ماما، غلطت يالا يا خواس، نشوف في جوالي؟ + +150 +00:15:41,680 --> 00:15:46,100 +آه هي، مش فيه نصيطة، هو اللي عند أسمها نصيطة، خدت + +151 +00:15:46,100 --> 00:15:47,140 +دفعته ليه أصلا؟ + +152 +00:15:56,300 --> 00:15:58,280 +الخطة هذه موجودة على الصفحة الشخصية «المسخود» اللي + +153 +00:15:58,280 --> 00:15:59,960 +فالي تنزل عندك على الـ «موديل» وموجودة عندك على + +154 +00:15:59,960 --> 00:16:02,780 +«الموديل» هذه الخطة بتاعتنا هندرسها خلال أربع أشهر + +155 +00:16:02,780 --> 00:16:05,920 +إن شاء الله إذا الله أعطانا عمر إن شاء الله طبعاً + +156 +00:16:05,920 --> 00:16:09,720 +في حالة ترجعنا للجامعة وين باللاجة الـ «ميس»؟ هيها + +157 +00:16:09,720 --> 00:16:13,100 +المكتب موجود في الحدان 511 اللي درس فيكم في + +158 +00:16:13,100 --> 00:16:15,620 +الجامعة اللي اسمه بيكون عارف وفي المبنى اللي اداتك + +159 +00:16:15,620 --> 00:16:19,580 +109، يا هنا يا هنا هي أمامك رقم الجامعة ورقم + +160 +00:16:19,580 --> 00:16:22,600 +التليفون وهي جوال، طبعا جوال يظهر عند + +161 +00:16:27,560 --> 00:16:29,800 +هي حسابي على Google ومسينجر، على الـ «Facebook» + +162 +00:16:29,800 --> 00:16:32,860 +و«مسينجر» لو حابة تبعت رسالة ولا سفسار طبعا أنا + +163 +00:16:32,860 --> 00:16:35,100 +بفتحلكم المجال اللي أنا بتعامله طبعا بنات مجلسية + +164 +00:16:35,100 --> 00:16:37,640 +كبار، مزل الـ«باكراستف» غالبونة، بحبوا يحكوا فيها + +165 +00:16:37,640 --> 00:16:40,460 +فأنا أفتحلكم المجال تحكوا وتشاركوا على الـ«واتس» + +166 +00:16:40,460 --> 00:16:43,900 +فأي سؤال ممكن تكتبيه هناك يعني لكن إذا لاحظت أنكوا + +167 +00:16:43,900 --> 00:16:47,240 +بديتوا تعملوا أكل وشرب على المجموعة هتطلق الطرق + +168 +00:16:47,240 --> 00:16:51,980 +معكم من المشارك يعني بس المجموعة معمولة لخدمة مساق + +169 +00:16:51,980 --> 00:16:52,300 +الأد + +170 +00:16:56,410 --> 00:16:59,850 +مش لدردشة، ممكن أنتوا تعملوا دفعة مجموعة لدردشة + +171 +00:16:59,850 --> 00:17:04,070 +ودردشة زي ما أنتوا عايزين. المصداف موجودة على + +172 +00:17:04,070 --> 00:17:06,710 +الـModel، هاي الـWhats، هاد الساعة المكتبية إذا + +173 +00:17:06,710 --> 00:17:13,410 +الله أراد وأعطانا عمر وروحنا على الجامعة. هاي + +174 +00:17:13,410 --> 00:17:16,430 +الكتاب اللي أنا بشرح منه، الرابط موجود، برضه عندك + +175 +00:17:16,430 --> 00:17:22,570 +على الـModel وموجود على الصفحة الشخصية. فيه مراجع + +176 +00:17:22,570 --> 00:17:23,550 +مساعدة هيها، + +177 +00:17:26,690 --> 00:17:29,410 +طبعًا في المادة هذه، هناخد مفاهيم أساسية بسيطة + +178 +00:17:29,410 --> 00:17:33,150 +هنعرف إيش معنى الإدارة، إيش أنواعها، إيش مصالحات + +179 +00:17:33,150 --> 00:17:37,090 +جديدة دخلت عليها، إيش الفرق من القطاعات الخاصة + +180 +00:17:37,090 --> 00:17:40,450 +والقطاعات العامة في مجال الإدارة، طبعًا بدل أن + +181 +00:17:40,450 --> 00:17:42,370 +أنتوا ما شاء الله الغالبية موظفين في هذا الـQ + +182 +00:17:42,370 --> 00:17:46,330 +بساعدكم، هناخد نون التخطيط، نون التنظيم، شوية + +183 +00:17:46,330 --> 00:17:50,330 +قيادة، اتصالات، رقابة، شوية أشياء بسيطة يعنيفنحن + +184 +00:17:50,330 --> 00:17:53,290 +هنعرف شو هي الإدارة، شو هي الإدارة بالماضي والحاضر + +185 +00:17:53,290 --> 00:17:57,090 +وضعها في الإدارة ونتعرف على بعض مهارات الإدارة، + +186 +00:17:57,090 --> 00:18:03,270 +فاقزي معايا. الآن أنا هذا جدول لـ 14 أسبوع إن شاء + +187 +00:18:03,270 --> 00:18:07,870 +الله، الأسبوع الأول هو الأسبوع هذا، احنا في + +188 +00:18:07,870 --> 00:18:10,110 +الماجستير غير لما ال bachelor's، طبعا في منكم + +189 +00:18:10,110 --> 00:18:12,890 +بدأوا ماجستير وعرفوا النظام، بس أنا بدي أشرحه للي + +190 +00:18:12,890 --> 00:18:17,130 +مش لسه أول مرة يعني ييجوا معانا،وهدول ياريتي + +191 +00:18:17,130 --> 00:18:21,070 +تتخليهم آخر ناس. الآن أنا هشرح الفصل الأول والتاني + +192 +00:18:21,070 --> 00:18:26,030 +إن شاء الله، من التالت للرابع عشر عليكم أنتم، يعني + +193 +00:18:26,030 --> 00:18:30,370 +كل طالبة هتطول فصل، يعني معاكي من هنا لستة اللي + +194 +00:18:30,370 --> 00:18:32,090 +جاي يقولكوا تكونوا أعطواني أسماء الفصول، + +195 +00:18:32,090 --> 00:18:36,830 +هتشرحواها. الطالبة مثلا يارا حكت أنا بدي أشرح + +196 +00:18:36,830 --> 00:18:42,910 +العولمة، يقول فصل الخامس، أمامها الكتاب، وبقاجي + +197 +00:18:42,910 --> 00:18:47,390 +أنا بعطي يارا العولمة،الـ «سلايد» تبع السنة + +198 +00:18:47,390 --> 00:18:52,090 +الماضية، هي بتشوف كيف ماشيين ممكن تطوروا، ممكن + +199 +00:18:52,090 --> 00:18:56,210 +تدخل حاجة جديدة، لكن ممنوع تخليه زي ما هو، يعني هي + +200 +00:18:56,210 --> 00:18:58,010 +أمامها الـ «سلايد» اللي هو السنة الماضية و هي + +201 +00:18:58,010 --> 00:19:01,790 +هتشتغل عليه، بدل ما تبدأ من الصفر، الآن يا عزيزي + +202 +00:19:01,790 --> 00:19:05,150 +بعد ما خلصت تتبعتلي هي جبل الشرح في فترة يقعدتي، + +203 +00:19:05,150 --> 00:19:09,290 +بشوفه، بقولك okay، لأ ناقص و كذا، إذا okay بنزله + +204 +00:19:09,290 --> 00:19:13,700 +للبنات،إذن خودي بالي، لما يكون عليك الشرح، بدي + +205 +00:19:13,700 --> 00:19:17,340 +يكون الـslide اللي جهزتيه وأنا قلتلك عليه okay مع + +206 +00:19:17,340 --> 00:19:22,560 +البنات، اتابعوا معاكي يعني، ماشي؟ إذن هذه النقطة + +207 +00:19:22,560 --> 00:19:27,460 +الأولى، النقطة التانية، في عندنا معايير، طبعا ال + +208 +00:19:27,460 --> 00:19:33,100 +slide، شرح ال slide عليه 20% من الدرجات، صح + +209 +00:19:33,100 --> 00:19:36,260 +المبادرة ما تدخلش في المعدلة، لكن الله سمحله ممكن + +210 +00:19:36,260 --> 00:19:41,670 +الطالب يرسم، يعيدها تاني،عليها 20% طبعا المعايير + +211 +00:19:41,670 --> 00:19:46,130 +كانت موجودة بس أنا هغيرها يعني كل ما إحنا الكتروني + +212 +00:19:46,130 --> 00:19:49,810 +هتكون معايير إذا البنات إذا صرنا وجاهي ورجعنا على + +213 +00:19:49,810 --> 00:19:53,730 +القاعة هتصير معيير تانية أو ممكن عادي إن أنت تفتح + +214 +00:19:53,730 --> 00:19:56,810 +الفيديو يعني تجهز نفسك زي ما أنا لابسة هك ونفتح + +215 +00:19:56,810 --> 00:19:59,750 +الفيديو عشان البنات تشوف لغة الجسد تبعتك ونقايمك + +216 +00:19:59,750 --> 00:20:07,330 +okay؟ الآن كيف هتحكي مثلا اجتماع تحكي نخات التخطيط + +217 +00:20:07,330 --> 00:20:12,320 +فتبعتلي على الخاصأنا اكتمال، بدأ أشرح فصل تخطيط + +218 +00:20:12,320 --> 00:20:16,180 +مرة تانية البنات اللي دخلين الفصل هذا لسه أول مرة + +219 +00:20:16,180 --> 00:20:19,400 +في ال master أخروا حالكوا شوية عشان يتكونوا في + +220 +00:20:19,400 --> 00:20:23,620 +الصورة وتعرفوا إيش بيصير، يعني اختاروا، بس استنوا + +221 +00:20:23,620 --> 00:20:27,820 +شوية النور + +222 +00:20:27,820 --> 00:20:33,140 +جابر اختارت لها حاجةبعد هيك، تابعنا مع بعض و نزل + +223 +00:20:33,140 --> 00:20:35,020 +الـ «سلايد»، هبتقبل، أنا بعطيك الدرجة م الـ + +224 +00:20:35,020 --> 00:20:38,480 +«direct» يعني طبعا من ضمن التقييم، تقييمكوا أنتوا + +225 +00:20:38,480 --> 00:20:41,440 +لبعض، في حاجة بنسميها تقييم الأقران، اللي هي تقييم + +226 +00:20:41,440 --> 00:20:47,280 +الزملاء، ماشي، عشان هيك مهم تحضروا و تقييموا بعض، + +227 +00:20:47,280 --> 00:20:49,720 +واضح؟ و بعدين أنا بقييمكوا، أنا بعطيكي التقييم + +228 +00:20:49,720 --> 00:20:54,050 +النهائي اللي بدو يكون من العشرينده مرة تانية، + +229 +00:20:54,050 --> 00:20:58,350 +الأولوية لللي بيهجز، مثلا، يا رأى حكت أنا العولمة، + +230 +00:20:58,350 --> 00:21:00,610 +ماتيجيش نور تقول بدل العولمة، قولها من الأسف + +231 +00:21:00,610 --> 00:21:04,270 +أخدوها البنات، إجت اجتماع تقول للستراتيجية، لأ + +232 +00:21:04,270 --> 00:21:08,150 +أخدتها نور، فخودي بالك، كل ما سبكتي بترايحي راسك، + +233 +00:21:08,150 --> 00:21:11,310 +ناشي؟ وإذا كنتي بدك تأخري نورنا الشغل، يمكن يصير + +234 +00:21:11,310 --> 00:21:13,690 +وجاهي بدك تخدم الـ13 والـ14 + +235 +00:21:16,150 --> 00:21:19,310 +طبعا إحنا هنختصر في الشباب مش هنقعد نفصل و نروح و + +236 +00:21:19,310 --> 00:21:24,270 +نيجي نختصر نعطلوب بالموضوع و نضلنا ماشية واضحة ولا + +237 +00:21:24,270 --> 00:21:29,850 +عيدها؟ تابعين معايا؟ دكتورة الفصل بنت واحدة تبقى + +238 +00:21:29,850 --> 00:21:32,950 +طالبة واحدة و لا مجموعة؟ أو بنفع تنتين يشتركوا + +239 +00:21:32,950 --> 00:21:36,370 +بالفصل؟ حسب العنوان يا أنت مثلا عندك أخلاقيات + +240 +00:21:36,370 --> 00:21:40,710 +الأعمال هذه مثلا طالبة المسؤولين الشميعية طالبة + +241 +00:21:40,710 --> 00:21:45,230 +تانية مانعش نتجل عليها ماشي؟ + +242 +00:21:48,580 --> 00:21:53,920 +واضح يا أخوان؟ طبعا الرقابة مثلا ممكن نجسمها بين و + +243 +00:21:53,920 --> 00:21:55,920 +بينها مش مشكلة أو ممكن نقولها خلاص اعمل هدول اللي + +244 +00:21:55,920 --> 00:21:59,660 +أكمن كلمة و خلصناها احنا و النصيب هذا هو اللي + +245 +00:21:59,660 --> 00:22:01,880 +هندرسه ان شاء الله مع بعضنا طبعا في شغلات أنتوا + +246 +00:22:01,880 --> 00:22:05,040 +درستوها كمساقات زي التسويق زي المالية زي المحاسبة + +247 +00:22:05,040 --> 00:22:13,520 +لسه هتجيه هدول أخدتوها مساقات وفي شغلات لأ الآن + +248 +00:22:13,520 --> 00:22:17,250 +إيش هتستفيدي من هذه المادة؟هيكون عندك مهارات + +249 +00:22:17,250 --> 00:22:23,850 +معرفية، هتعرفي، يعني حاجة معرفة، يعني تعرفي إنك شو + +250 +00:22:23,850 --> 00:22:29,670 +يعني إدارة، شو يعني تغيير، شو يعني تطوير، شو يعني + +251 +00:22:29,670 --> 00:22:34,550 +قيادة، الشرطات هذه، يعني قاعدة معرفية، في عندنا + +252 +00:22:34,550 --> 00:22:42,550 +مهارات علمية، اللي هيكيف نفكر، كيف نحلل؟ آه، يعني + +253 +00:22:42,550 --> 00:22:46,310 +الطالب مش هتقول له هتقعد تحكي أنا اليوم بس بحكي، + +254 +00:22:46,310 --> 00:22:48,530 +عشان أول لقاه، بعدين أنتوا اللي هتحكوا مش أنا + +255 +00:22:48,530 --> 00:22:52,030 +ماشي، يعني أنا بحب الـ هو الاتصال، الفعل و رد + +256 +00:22:52,030 --> 00:22:56,330 +الفعل، اتصال الاتجاهين، ورسله مستقبل، مش واحد + +257 +00:22:56,330 --> 00:22:58,510 +بيحكوا الباجي نايمين و لا بيأكل و لا بيشربوا كهوة + +258 +00:22:58,510 --> 00:23:03,050 +في عندنا مهارات شخصية، كيف تشتغلوا سوا، كيف + +259 +00:23:03,050 --> 00:23:09,950 +يساعدوا بعضكم، ماشي، كيف يساعدوا زميلتكم مثلاطبعًا + +260 +00:23:09,950 --> 00:23:12,990 +إحنا بننزل حالة عملي أنا مش هتجل عليكم عشان وضع + +261 +00:23:12,990 --> 00:23:16,190 +الفصل و البداية الكئيبة ممكن ينزل حالة عملي واحدة + +262 +00:23:16,190 --> 00:23:18,650 +أو تنتنى، تحليها عشان الأنشطة أو تسلميها، ممكن + +263 +00:23:18,650 --> 00:23:23,470 +ينقشها مع بعض طبعًا من حصن الحظ إن السنة الماضية + +264 +00:23:23,470 --> 00:23:26,830 +أنا صورت، ماكنش لسه Corona، كان الفصل الأول أنا + +265 +00:23:26,830 --> 00:23:32,210 +صورت المساق هذا ونازل على Model، على YouTube في + +266 +00:23:32,210 --> 00:23:35,110 +محاضرات مصورة، ممكن أنت قبل ما تعمل الـSeminar + +267 +00:23:35,110 --> 00:23:39,080 +تبعكالـ Presentation، تفتح تشوف البنت اللي شرحت + +268 +00:23:39,080 --> 00:23:43,380 +موضوعك إيش حكت أو إيش حكينا ملاحظات، كيف قيموها + +269 +00:23:43,380 --> 00:23:47,160 +يعني السنة الماضية أنا كنت ناخد المادة في قاع + +270 +00:23:47,160 --> 00:23:52,300 +تصوير studio صورنا المادة كاملة، هذا كمان بيخدمكوا + +271 +00:23:52,300 --> 00:23:57,820 +على فكرة فعلا مهارات التحيل والاتصال، اتصال مع + +272 +00:23:57,820 --> 00:24:02,180 +بعض، المهارات التواصل بين الـ Miss والطالبات وبين + +273 +00:24:02,180 --> 00:24:06,800 +الطالبات مع بعضهم البعضطبعا احنا كيف هنشتغل في + +274 +00:24:06,800 --> 00:24:09,020 +المساقه ده زي ما انت شايفه فيه هيكون عندنا slide + +275 +00:24:09,020 --> 00:24:13,140 +زي ما تبحكينا لازم انتوا تشاركوا لازم تجيبوا مواقف + +276 +00:24:13,140 --> 00:24:17,180 +من الشغل ممكن نطلع سؤال و نستنى اللي هو العصف + +277 +00:24:17,180 --> 00:24:21,560 +الدهني ممكن محكاه لو حصل كذا في الشغل إيش بده + +278 +00:24:21,560 --> 00:24:28,100 +يصير؟ ماشي؟ في عندنا فاكر زاوز شارك هدي شوية صعبة + +279 +00:24:28,100 --> 00:24:32,650 +في الإلكتروني لأن انتوا مش شوفوش بعض ماشي؟وفينا + +280 +00:24:32,650 --> 00:24:35,230 +فيديوهات ممكن نعرضها ندعو الله إن أحنا نرجع + +281 +00:24:35,230 --> 00:24:38,570 +للجامعة عشان نقدر ناخد هذه كلها اللي بتفيدكوا في + +282 +00:24:38,570 --> 00:24:42,130 +شغلكوا و بتفيدكوا في حياتكوا لازم نحضر خودي بالك + +283 +00:24:42,130 --> 00:24:44,870 +مش معناها online مانحضراش لأ لازم نحضر الأيام هذه + +284 +00:24:44,870 --> 00:24:50,330 +اللي في توفرة بطارية بتشغل ال routersبسرعة قوية، + +285 +00:24:50,330 --> 00:24:53,670 +وخاصة إنه المدارس ساعدونا الفصل، هالمدارس اللي في + +286 +00:24:53,670 --> 00:24:56,650 +الفصل الماضي ما كنا لحالنا هنا وزارة التربية + +287 +00:24:56,650 --> 00:24:59,790 +والتعليم خلت الأهالي يدخلوا نت على البيوت عشان + +288 +00:24:59,790 --> 00:25:02,730 +يجيبوا ولادهم يحلوا على الأجهزة والشغلات هذه، فهذا + +289 +00:25:02,730 --> 00:25:06,330 +كتير ساعد طلاب الجامعة، صار عندهم نت ممكن نعمل + +290 +00:25:06,330 --> 00:25:11,270 +quiz ولا حاجة، أه ممكن عشان الذاكرةحكينا + +291 +00:25:11,270 --> 00:25:14,410 +presentation ممكن مقالات حال عملي إحنا ونصيبنا في + +292 +00:25:14,410 --> 00:25:17,790 +عندنا امتحانين نصف ونهائي بنشوف كيف إن شاء الله + +293 +00:25:17,790 --> 00:25:21,930 +مانعش نستعجل لإنه عارفين هذا الفصل ممكن نتاخد قرار + +294 +00:25:21,930 --> 00:25:26,410 +بسرعة ممكن لأ بشويش الطالب بتقيم بال presentation، + +295 +00:25:26,410 --> 00:25:30,610 +بتقيم بالأقران، بالأقران، لهم الزملاء، + +296 +00:25:30,610 --> 00:25:34,170 +بالامتحانات، بالحضورة، المشاركة و هكذا طبعا خودي + +297 +00:25:34,170 --> 00:25:37,590 +بالك لما يكون في نشاط على model تزمد موعده لإنه كل + +298 +00:25:37,590 --> 00:25:42,350 +ما تمددي ال model لحاله بنجز درجات مش احناطبعًا + +299 +00:25:42,350 --> 00:25:44,710 +الـ «LCD» اللي هو ظهر أمامك هذا اللي هو على الـ + +300 +00:25:44,710 --> 00:25:48,790 +«World»، «Video Hut»، «Model»، أم ممكن نزدهر + +301 +00:25:48,790 --> 00:25:52,190 +المقاطع، يعني أنت ممكن تجيبي مثلًا مقاطع فيديو + +302 +00:25:52,190 --> 00:25:56,850 +أتنقشة نحكي تعرضيها للبنات، ماشي، الناقش، + +303 +00:25:56,850 --> 00:26:00,430 +الـ«Whats»، طبعًا هذه التوزيع دراستي أخوات، بدي + +304 +00:26:00,430 --> 00:26:04,790 +أجلها شوية، أنا بس أشوف إيش سيطر، ماشي، بنأجلها + +305 +00:26:04,790 --> 00:26:12,740 +شوية، في أي طالب معترض على خطة الدراسة؟أه يا أخوات + +306 +00:26:12,740 --> 00:26:22,060 +أه يا قوم بشكل + +307 +00:26:22,060 --> 00:26:26,960 +عام الأمور تمام يعني واضحة مين بيحكي مين مين مين + +308 +00:26:26,960 --> 00:26:28,040 +مين مين مين مين مين مين مين مين مين مين مين مين + +309 +00:26:28,040 --> 00:26:28,080 +مين مين مين مين مين مين مين مين مين مين مين مين + +310 +00:26:28,080 --> 00:26:28,080 +مين مين مين مين مين مين مين مين مين مين مين مين + +311 +00:26:28,080 --> 00:26:28,420 +مين مين مين مين مين مين مين مين مين مين مين مين + +312 +00:26:28,420 --> 00:26:29,500 +مين مين مين مين مين مين مين مين مين مين مين مين + +313 +00:26:29,500 --> 00:26:29,500 +مين مين مين مين مين مين مين مين مين مين مين مين + +314 +00:26:29,500 --> 00:26:29,500 +مين مين مين مين مين مين مين مين مين مين مين مين + +315 +00:26:29,500 --> 00:26:37,860 +مين مين مين مين مين مين مين + +316 +00:26:37,860 --> 00:26:41,450 +مفأنا السادس، أنا اللي قلت لك على الواقع صدّي + +317 +00:26:41,450 --> 00:26:45,190 +دكتورة ماشي يا جماعة، ماشي الحماس هذا اللي أول + +318 +00:26:45,190 --> 00:26:50,850 +واحدة اللي هي أخلاقيات الأعمال، مين هي؟ بالاسم لو + +319 +00:26:50,850 --> 00:26:56,410 +سمحت أنوار الملاحي، أخلاقيات الأعمال حضري حالك، + +320 +00:26:56,410 --> 00:26:59,310 +ممكن يكون الجزء التاني المحاضر القادم أو ممكن يكون + +321 +00:26:59,310 --> 00:27:01,770 +الـstart اللي بعده، جهزي نفسك، ابدا جهزي نعمك نفسك + +322 +00:27:04,320 --> 00:27:06,740 +خلّيكي معايا انت عشان البقى تسمعوا ابعتيلي على ال + +323 +00:27:06,740 --> 00:27:10,400 +messenger أنا أنوار الملاحي عايزة ال power bond + +324 +00:27:10,400 --> 00:27:13,720 +تبع الأخلاقيات عشان ابعتلكي اللي حكيت عنه أنا تمام + +325 +00:27:13,720 --> 00:27:17,400 +يا دكتورة ان شاء الله okay مين حكى الفصل السادس؟ + +326 +00:27:17,400 --> 00:27:22,080 +أنا نجوان طالب نجوانزارف أه ضمن شغلك ممتاز هنستفيد + +327 +00:27:22,080 --> 00:27:25,300 +هتاخدى + +328 +00:27:25,300 --> 00:27:27,180 +كله هذا لأن هو متبط في بعض و ضياء دولة البداية + +329 +00:27:27,180 --> 00:27:30,380 +والعملية الصغيرة متبط في بعض ان شاء الله ان شاء + +330 +00:27:30,380 --> 00:27:31,560 +الله خلاص هاي اتنين ان شاء الله + +331 +00:27:35,760 --> 00:27:40,480 +كيف الوضع الحمس ان شاء الله اكتمال العيلة اكتمال + +332 +00:27:40,480 --> 00:27:45,840 +إدارة الأعمال في ضل العولمة العولمة ممتاز هي + +333 +00:27:45,840 --> 00:27:51,200 +اكتمال العولمة إذا أنت متحمسة و بدك تعمل بوابونته + +334 +00:27:51,200 --> 00:27:53,800 +من الآن و هذا ابعتلي بس على ال messenger أنا فلانا + +335 +00:27:53,800 --> 00:27:57,260 +بدي كذا و بعدك أنا الشغل تبع السنة الماضية طبعا و + +336 +00:27:57,260 --> 00:28:00,700 +عندك مقطع المقطع موجود عندك اللي شرحناها الفصل + +337 +00:28:00,700 --> 00:28:02,780 +الماضي ممكن السنة الماضية ممكن تشوفيه آية قبلها + +338 +00:28:06,520 --> 00:28:15,740 +هي حد بيحكي؟ دكتورة أنا هي الحلقة .. آه الادارة ال + +339 +00:28:15,740 --> 00:28:18,920 +استراتيجية أنا و أختي بناخدها ولا كل واحد تاخد + +340 +00:28:18,920 --> 00:28:24,260 +إشي؟ لأ كل واحد لحد هي ده الستراتيجية أنا .. أنا و + +341 +00:28:24,260 --> 00:28:27,800 +أختي بلاقابة بس هي أنت .. أنت سيئ فمش عارفة تحكي + +342 +00:28:27,800 --> 00:28:33,370 +هي مش ساخنة جنبك؟ لأ هي متزوجةأه، خلاص يوم يكون + +343 +00:28:33,370 --> 00:28:35,690 +عليها تيجي تزوركوا، باقى يكون كورونا واحد و باقى + +344 +00:28:35,690 --> 00:28:38,070 +نكون احنا في ال .. باقى نكون يا أنتي في الجامعة، + +345 +00:28:38,070 --> 00:28:41,670 +نيجي نزوركوا هناك الرقابة هتسمع عليها و عليها عشان + +346 +00:28:41,670 --> 00:28:45,410 +اشتغل على طول أو ممكن نختصرها و نضايقها تمرة، + +347 +00:28:45,410 --> 00:28:50,150 +تحرير الفرع .. اه يا قبلة تحرير الفرع التاني عشر، + +348 +00:28:50,150 --> 00:28:56,470 +القيادة okay + +349 +00:28:56,470 --> 00:29:06,170 +كتبت؟ قيادة كتبت يعنيخلاص أطلع منه؟ دكتورة الإدارة + +350 +00:29:06,170 --> 00:29:08,950 +الاستراتيجية دي حد حكى بدّي إياها؟ آه أخدتها + +351 +00:29:08,950 --> 00:29:13,130 +الطالب آية آه الإدارة و الرقابة أخدوها أخدوها + +352 +00:29:13,130 --> 00:29:19,810 +دكتورة + +353 +00:29:19,810 --> 00:29:26,950 +سجلتي قيادة؟ آه خلاص؟ + +354 +00:29:26,950 --> 00:29:30,770 +دكتورة حد أخدت تخطيط؟ لأ و سياطن أهداف؟ لأ + +355 +00:29:33,780 --> 00:29:41,060 +مين هياخده؟ ممكن أنا، يارسر سور يارسر سور الفصل + +356 +00:29:41,060 --> 00:29:50,800 +السابع، تخطيط، okay ضال عندنا ولق صافي، ما أخدت، + +357 +00:29:50,800 --> 00:29:56,160 +مرح، أنور، ضال عندنا تلات بنات دكتورة، الفصل + +358 +00:29:56,160 --> 00:30:01,040 +التلتاشر والاربعتاش، فيه أحد أخد منهم إشي؟ لأطب + +359 +00:30:01,040 --> 00:30:04,260 +تمام أنا نور إدارة الإنتاج والتسويق مع أني أنا مش + +360 +00:30:04,260 --> 00:30:07,700 +دارسة إدارة وأول فصل إلي يعني بس تمام باخد إدارة + +361 +00:30:07,700 --> 00:30:10,180 +الإنتاج والتسويق باشي يعني طبعا أنت عندك sliders + +362 +00:30:10,180 --> 00:30:16,980 +تطلع عليها وعندك تسجيل محاضرات تمام طيب الفصل + +363 +00:30:16,980 --> 00:30:22,120 +الرابع حد أخده ال B.E.A وثقافة المنظمة؟ لأ طيب أنا + +364 +00:30:22,120 --> 00:30:28,700 +مارح سجليني في الفصل الرابع okay + +365 +00:30:34,460 --> 00:30:37,580 +خلاص، ضايل مين؟ ضايل اللي عندنا؟ ضايل، ضايل، ضايل، + +366 +00:30:37,580 --> 00:30:44,620 +ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، + +367 +00:30:44,620 --> 00:30:45,140 +ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، + +368 +00:30:45,140 --> 00:30:47,340 +ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، + +369 +00:30:47,340 --> 00:30:47,360 +ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، + +370 +00:30:47,360 --> 00:30:47,800 +ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، + +371 +00:30:47,800 --> 00:30:58,540 +ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، ضايل، + +372 +00:30:58,540 --> 00:31:02,000 +ضا + +373 +00:31:03,760 --> 00:31:08,400 +أنا عادة بعطيكوا فرصة بس أنتوا مستعجليني دايل عندك + +374 +00:31:08,400 --> 00:31:14,320 +التغيير والاتصال دايل التنظيم، دايل اتخاذ القرارات + +375 +00:31:14,320 --> 00:31:20,380 +عشر، أحد، عشر، اتناش باتخاذ القرارات أنا بأخدها + +376 +00:31:20,380 --> 00:31:28,400 +آه، الموضوع حلو، العاشر دايل + +377 +00:31:28,400 --> 00:31:31,500 +عندنا الطالب اللي اسمه MBA دوّب عليها بحاجة + +378 +00:31:35,360 --> 00:31:39,100 +أخوات بعد شوية أنا هطلع من القاعة لما تقفل عندى + +379 +00:31:39,100 --> 00:31:42,320 +خليها تحمل ورجعة تانية في نفس المكان يعني بتخليكوا + +380 +00:31:42,320 --> 00:31:52,360 +ضايقيني تعالوا نبدأ ولا ندردش ولا إيش رأيكوا؟ + +381 +00:31:52,360 --> 00:31:59,500 +هبدأ أشرح ولا أستنى لونة؟ باي دكتورة قدّي خلينا + +382 +00:31:59,500 --> 00:32:01,380 +نخلص عشان ورانا صلاة و أشياء يعنى + +383 +00:32:05,370 --> 00:32:10,370 +الله يا حجة أنا جزّي مهيئين نفسيا تاخدوا محاضرة + +384 +00:32:10,370 --> 00:32:12,830 +اليوم، ليش جزّي؟ ما نعرف إنه في صلاة وفي قيمة + +385 +00:32:12,830 --> 00:32:24,410 +تفضّى إذي يا دكتورة تعالي نعبر على الفصل الأول زهر + +386 +00:32:24,410 --> 00:32:33,090 +عندك أه؟ أه زهر تمام مفاهيم + +387 +00:32:33,090 --> 00:32:35,670 +الإدارة والأعمال في عالم اليوم؟Wow! + +388 +00:32:38,830 --> 00:32:41,650 +هاد الـ «Outline»، هنتعرف على الإدارة، نشوف من + +389 +00:32:41,650 --> 00:32:46,990 +المدير، نظامات الأعمال الشيية، خصّاص المجتمعات، + +390 +00:32:46,990 --> 00:32:51,870 +تحديات المعاصرة، نفسيك واحدة واحدة. أنتم معاكم + +391 +00:32:51,870 --> 00:32:57,110 +الـslide؟ يا قوم، معاكم الـslide؟ ‏- أه معاكم. ‏- + +392 +00:32:57,110 --> 00:33:03,470 +موجود أه، نسلناه. ‏- ممتاز. بس عشان أنا بدت أفتح + +393 +00:33:03,470 --> 00:33:13,610 +صفحة جديدة،عشان أنا ده اكتب عليها الشرف سنة + +394 +00:33:13,610 --> 00:33:15,750 +أول أسامي المجلسيين اللي كتير مضحكين عن تابعين الـ + +395 +00:33:15,750 --> 00:33:17,730 +The Cross الـ The Cross ما شاء الله بيعملوا الواحد + +396 +00:33:17,730 --> 00:33:25,830 +لخمر من الأشياء لسه أصغنونين سنة أخرة سنة أول + +397 +00:33:34,670 --> 00:33:43,810 +بنرحب بالطالبة اسمها أبو ربو بس أسجل الاسم أمامك + +398 +00:33:43,810 --> 00:33:49,850 +شكل يا أنتي أمامك إيش؟ شكل شكل على الصبور على + +399 +00:33:49,850 --> 00:33:57,050 +اللوحة، على الشاشة بنرحب + +400 +00:33:57,050 --> 00:34:01,550 +بالطالبة سهام الشرفة طبعا ماتخافوش المحاضرة مسجلة + +401 +00:34:01,550 --> 00:34:02,710 +هم حين عرفوا أحنا اشحاكينا + +402 +00:34:05,540 --> 00:34:09,700 +سهامة وأسماء، احنا لسه الآن بدئين لسه بدنا نحكي، + +403 +00:34:09,700 --> 00:34:17,180 +نبدأ نبدأ نحكي الشكل هذا عبارة عن مدخلات عمليات + +404 +00:34:17,180 --> 00:34:26,900 +مخرجة مدخلات عمليات مخرجة بنسميه نظام، system + +405 +00:34:26,900 --> 00:34:31,860 +بنسميه إيش؟ بنسميه system هروح على الورق تبعنا هذا + +406 +00:34:31,860 --> 00:34:32,740 +خلصت + +407 +00:34:41,680 --> 00:34:47,700 +شريحة نين أفضل + +408 +00:34:47,700 --> 00:34:50,500 +أنا أكتب على الواتر لأن صبورة تبع البرامج هذه + +409 +00:34:50,500 --> 00:34:55,760 +بتساعدش كثير طبعا + +410 +00:34:55,760 --> 00:35:01,100 +ما تخافوش أنا بحفظه وببعتلكم يا إن شاء الله قولنا + +411 +00:35:01,100 --> 00:35:06,480 +الإدارة كنظام أي نظام في العالم مكوّن من إيش؟ + +412 +00:35:10,290 --> 00:35:18,410 +أدرسوها في الهندسة جمال مدخلات عمليات مخرجات one + +413 +00:35:18,410 --> 00:35:28,230 +passage شاركم مدخلات عمليات مخرجات المدخلات + +414 +00:35:28,230 --> 00:35:33,830 +عامة اللي هي إيش؟ عناصر الإنتاج + +415 +00:35:42,380 --> 00:35:44,700 +إيش عناصر الإنتاج عندنا؟ لإن لو احنا عندنا مصنع + +416 +00:35:44,700 --> 00:35:48,680 +إيش بيكون موجود فيه؟ + +417 +00:35:48,680 --> 00:35:55,740 +برد سريع أول حاجة اللي انت ننسى، ممتاز، آلات، + +418 +00:35:55,740 --> 00:36:03,340 +مواد خان، مواد خان، أحنا تدغل، بدنا + +419 +00:36:03,340 --> 00:36:07,360 +فلوس ولا مافيش داعي؟ لأ بدنا، بدنا، بدنا، بدنا، + +420 +00:36:07,360 --> 00:36:09,880 +بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، + +421 +00:36:09,880 --> 00:36:09,880 +بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، + +422 +00:36:09,880 --> 00:36:10,100 +بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، + +423 +00:36:10,100 --> 00:36:10,100 +بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، بدنا، + +424 +00:36:10,100 --> 00:36:15,390 +بدنا، بدنا، بدنا، بدنا، بدنا،أه six M's بالنسخة لو + +425 +00:36:15,390 --> 00:36:23,950 +أولنا نوديها لإبضاع هذي أكيد market دعينا + +426 +00:36:23,950 --> 00:36:35,270 +واحدة ال management إدار yes تعالي + +427 +00:36:35,270 --> 00:36:35,770 +نترجمهم + +428 +00:36:38,410 --> 00:36:43,370 +man من هو human بس احنا بقول من الان ببتحكي ليش آه + +429 +00:36:43,370 --> 00:36:49,750 +الات machines مواد + +430 +00:36:49,750 --> 00:36:56,990 +خام materials مال + +431 +00:36:56,990 --> 00:37:00,910 +money سوق + +432 +00:37:14,840 --> 00:37:24,780 +سوقة ماركت إدارة مانجمال مانجمال إيش + +433 +00:37:24,780 --> 00:37:30,040 +لاحظته في هدول الستة؟ هدول + +434 +00:37:30,040 --> 00:37:37,260 +ال six M's إذا إيش ال six M's؟ اللي هي عناصر + +435 +00:37:37,260 --> 00:37:43,320 +الإنتاجدكتورة بس أعلى عن إذنك حضرتك أنت عاملة + +436 +00:37:43,320 --> 00:37:46,920 +share لل word اللي بتكتبي عليه أنه أنا ظاهرة عندي + +437 +00:37:46,920 --> 00:37:49,820 +في ال power point مش عارفة إذا كله عندي و لا عندي + +438 +00:37:49,820 --> 00:37:55,460 +مش كده ال power point مش ال word طب احكولي أنا + +439 +00:37:55,460 --> 00:38:00,640 +فاكدتكوا شايفين و بتكتبوا معاه ماشي okay بعيدها + +440 +00:38:00,640 --> 00:38:03,900 +تاني هو بظهر بظهر اتخافوش خلاص هو مش مشكلة حتى لو + +441 +00:38:03,900 --> 00:38:06,080 +هو الظهر ال word مش مشكلة مايكون شايفينه يعني إش + +442 +00:38:06,080 --> 00:38:13,290 +اللي حضرتك كتبتليهمو اللي كتبتوها أيضًا، + +443 +00:38:13,290 --> 00:38:19,130 +ظهر الآن؟ ‏- أه، ظهرت ‏- تمامًا ‏- أرضوا عليكوا ‏- + +444 +00:38:19,130 --> 00:38:22,550 +Okay درجتينه، هطلع و أرجع تاني إن شاء الله، على + +445 +00:38:22,550 --> 00:38:27,870 +نفس المكان ‏- طبعًا ‏- إذن الـ 6Ms اللي هم عناصر + +446 +00:38:27,870 --> 00:38:31,070 +الإنتاج اللي هم مدخلات أي عملية إيش إنتاجية، plus + +447 +00:38:31,070 --> 00:38:38,690 +two ‏- إيش ‏- plus إيش twoإيش الـ two ها دي؟ ال + +448 +00:38:38,690 --> 00:38:43,190 +two ها دي مش بال .. مش بال .. مش بالعقم بال M ال + +449 +00:38:43,190 --> 00:38:50,210 +two ها دي ب .. حروف أخرى تلاقية بالعربية تكنولوجيا + +450 +00:38:50,210 --> 00:38:59,130 +معلومات وقت طبعا + +451 +00:38:59,130 --> 00:39:02,470 +معلومات انت عارف اللي هي information ال + +452 +00:39:02,470 --> 00:39:05,950 +information الأخت اللي عندها baby ال information + +453 +00:39:07,380 --> 00:39:14,760 +والوقت و الوقت و الوقت و الوقت + +454 +00:39:14,760 --> 00:39:17,660 +و الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +455 +00:39:17,660 --> 00:39:17,660 +الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +456 +00:39:17,660 --> 00:39:17,660 +الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +457 +00:39:17,660 --> 00:39:17,700 +الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +458 +00:39:17,700 --> 00:39:17,780 +الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +459 +00:39:17,780 --> 00:39:17,900 +الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +460 +00:39:17,900 --> 00:39:20,300 +الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +461 +00:39:20,300 --> 00:39:21,560 +الوقت و الوقت و الوقت و الوقت و الوقت و الوقت و + +462 +00:39:21,560 --> 00:39:27,560 +الوقت و الوقت و الوقت و الوقت + +463 +00:39:38,120 --> 00:39:38,540 +العربية + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/8ITFwYRL7oM_raw.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/8ITFwYRL7oM_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..04d54626dbb1547f7c084b6ac535ea9d2dc3e94b --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/8ITFwYRL7oM_raw.srt @@ -0,0 +1,2151 @@ +1 +00:00:07,520 --> 00:00:09,500 +عودوا بالله السلام علينا الشياطين الرجيم باسم الله + +2 +00:00:09,500 --> 00:00:11,520 +الرحمن الرحيم أهلا وسهلا فيكم في الجزء التالي من + +3 +00:00:11,520 --> 00:00:13,420 +هذا الموضوع الشيء الـ Decision Making أو الـ + +4 +00:00:13,420 --> 00:00:17,040 +Decision Taking وهو اتخاذ القرارات، تفضليها قبل + +5 +00:00:17,040 --> 00:00:25,680 +ولا معناتي Share يا دكتورة، بس لا لل slides بس هو + +6 +00:00:25,680 --> 00:00:28,360 +مش عارف يعمل، لا عارف ليش، لحظة شوية + +7 +00:00:31,930 --> 00:00:34,650 +دكتورة ابنه عامل share كيف نتائج الامتحان؟ متى + +8 +00:00:34,650 --> 00:00:37,970 +هتطلععيها؟ شو رأيت بالنتائج؟ لأ، أنت لسه بصليحنا + +9 +00:00:37,970 --> 00:00:40,510 +على أساس اللي قلتكوا، ما بيصليحها الجهاز، بس + +10 +00:00:40,510 --> 00:00:43,690 +بصليحنا الصحوغات والاختياري، اللي بنتقعد قاعدة هيك + +11 +00:00:43,690 --> 00:00:50,130 +رايجة أنا و الجهوة، وأصلح، وطالبة طالبة. وقتش طيب + +12 +00:00:50,130 --> 00:00:53,990 +يعني إن شاء الله. بحاول، والله أنا بنتجهز امتحانات + +13 +00:00:53,990 --> 00:00:56,070 +النصف للـBaccalaureate و بعدين أقعد على الدراوات + +14 +00:00:56,070 --> 00:01:01,940 +أصلحهم. دكتورة؟هكذا، اختاري وقت تكون فيه رايقة، + +15 +00:01:01,940 --> 00:01:05,300 +عشان احنا ضلنا نجل ماراثون و احنا في الامتحانات، + +16 +00:01:05,300 --> 00:01:08,220 +فإنت؟ أنا ما اتصواتش إنه هيكون الوضع هيك، اللي + +17 +00:01:08,220 --> 00:01:10,140 +هاخدها بعيد الاعتبار في الامتحانات التانية ان شاء + +18 +00:01:10,140 --> 00:01:12,540 +الله، ماعرفش، بعدها هتاخدها في المجال الدجاجة، + +19 +00:01:12,540 --> 00:01:15,520 +هراعيكوا ان شاء الله، لأ، أنا واحدة من الناس، أنا + +20 +00:01:15,520 --> 00:01:18,500 +صالة بشتغل أكتر من عشرين سنة في الجامعة، لما يكون + +21 +00:01:18,500 --> 00:01:23,320 +عندي مشاكل خاصة أو مزاج متعكر، بحكي للطلبة، + +22 +00:01:23,320 --> 00:01:27,260 +ماعرفش، سامحوني أنا مش هرجع أصلح الآن،لأن نفسيتي + +23 +00:01:27,260 --> 00:01:34,900 +هتنعكس على التصليح، فلن ينجح أحد، فأنا باهيب + +24 +00:01:34,900 --> 00:01:38,660 +تروفي الملائمة للتصليح، بقالي رأي ومزاجي رأيك، + +25 +00:01:38,660 --> 00:01:43,000 +بصلح، وماشاء الله ده جد حلو، أما يكون عندنا مشاكل + +26 +00:01:43,000 --> 00:01:45,380 +وقادش نصلح، هفهم الطالب بنظلم على فكرة، الطالب + +27 +00:01:45,380 --> 00:01:49,300 +بنظلم لأن نفسيتنا هتنعكس، هنقعد نحاسبه على الفاصلة + +28 +00:01:49,300 --> 00:01:53,000 +والنقطة نتششش فيه، فلأ، خليني على الورقلأ دكتورة + +29 +00:01:53,000 --> 00:01:56,640 +خلّيكي رأي أوتك تفهموه للتمام براحت كده وراك لأسف + +30 +00:01:56,640 --> 00:02:01,000 +لما كنتي أعمل امتحانات لـcalorius لأنه مقلوب مني + +31 +00:02:01,000 --> 00:02:04,640 +أقول مساقة امتحانية من نصفي امتحانية نصفي و أسلمك + +32 +00:02:04,640 --> 00:02:09,320 +و أصلحك و أنا براحت في شوية حاجة هو يا دكتورة عن + +33 +00:02:09,320 --> 00:02:12,480 +جد يعني كان كتير بده كتابة يعني أنا مابتذكرش حالي + +34 +00:02:12,480 --> 00:02:15,140 +رفعت عيني عن ال keyboard مابطلعتش بالشاشة إيش بطلع + +35 +00:02:15,140 --> 00:02:20,130 +معي أخدت بالي باللحظةOkay، لعنة أخرى، إن شاء الله + +36 +00:02:20,130 --> 00:02:24,470 +نتعرفش مرة تانية أو بنزود الوقت، مش مشكلة، يلا يا + +37 +00:02:24,470 --> 00:02:27,350 +قبل وفق، و لا، عصانة و لا يا دكتورة، ماشي، okay + +38 +00:02:27,350 --> 00:02:30,190 +إيش ده الخطوة التانية، اللي هي تشخيص وتحليل + +39 +00:02:30,190 --> 00:02:33,370 +الأسباب، يعني أنا ماشي أحددت المشكلة، فإني أنا بدي + +40 +00:02:33,370 --> 00:02:36,510 +أبدأ أحدد الأسباب، ليش عندي ظهرة هلل لهذه المشكلة، + +41 +00:02:36,510 --> 00:02:39,050 +أو إيش هذه الفرصة، كيف أنا بقدر أشتغل فيها؟ و + +42 +00:02:39,050 --> 00:02:42,270 +الخطوة كانت دلوقتي المشكلة أو الفرصة، الخطوة + +43 +00:02:42,270 --> 00:02:46,400 +التانية، تشخيص؟يعني أني أجمع البيانات والمعلومات + +44 +00:02:46,400 --> 00:02:51,460 +وأحللها وأدرسها بدقة وعناية لحتى أني أقدر أستمر في + +45 +00:02:51,460 --> 00:02:53,820 +المراحل التالية اللي راح تكون مفتندة على هذه + +46 +00:02:53,820 --> 00:02:55,140 +المعلومات اللي عندي + +47 +00:02:58,240 --> 00:03:01,260 +إيش مكتوب بالـ «Slide» عندي تحديد الأسباب التي أدت + +48 +00:03:01,260 --> 00:03:04,480 +إلى ظهور هذه المشكلة أو صنوح هذه الفرصة وذلك كيف + +49 +00:03:04,480 --> 00:03:07,040 +يعني أنا بقدر أعمل تشخيص وتحليل أسباب بجمع بيانات + +50 +00:03:07,040 --> 00:03:10,600 +ومعلومات وتحليلها ودراستها بعمق ودقة؟ في عندى عدة + +51 +00:03:10,600 --> 00:03:13,500 +أسليب مستخدمة تشخيص وتحليل الأسباب من أراحيك كل + +52 +00:03:13,500 --> 00:03:17,360 +منها الأسلوب الياباني اللي هو تحليل السبب، تحليل + +53 +00:03:17,360 --> 00:03:21,830 +السبب والأثروراح نذكر كمان أسلوب العصف الدهني الـ + +54 +00:03:21,830 --> 00:03:25,530 +«brainstorming» تحليق في صبية حابة تقرأ شو يعنيه + +55 +00:03:25,530 --> 00:03:32,690 +الأسلوب الياباني تحديد السبب وثر سمعيني؟ + +56 +00:03:32,690 --> 00:03:37,590 +أه الـ «cause + +57 +00:03:37,590 --> 00:03:40,650 +effect analysis» اللي هو تحليل السبب وثر فيه أي + +58 +00:03:40,650 --> 00:03:44,130 +صبية بس تقرأ اللي مكتوب يعني مش عارف يعني أه ممكن + +59 +00:03:44,130 --> 00:03:51,110 +أقرأ تفضلي يا نسمعشكراً تشخيص وتحليل الأسباب أي + +60 +00:03:51,110 --> 00:03:54,790 +تحديد الأسباب التي أدت إلى ظهور هذه المشكلة أو + +61 +00:03:54,790 --> 00:03:58,550 +سنوح هذه الفرصة وذلك بجمع بيانات ومعلومات تحليلها + +62 +00:03:58,550 --> 00:04:03,670 +ودراستها بعمق ودقة الأسلوب الياباني تحليل السبب + +63 +00:04:03,670 --> 00:04:07,990 +والأثار هو تحليل عميق للأسباب المحتملة لظهور مشكلة + +64 +00:04:07,990 --> 00:04:11,850 +بهدف الوصول للأسباب الحقيقية التي أدت إلى ظهورها + +65 +00:04:12,250 --> 00:04:15,930 +حيث يتم دراسة كل سبب رئيسي واحتمال وجود عوامل + +66 +00:04:15,930 --> 00:04:22,470 +فرعية فيه يمكن أن تؤدي إلى ظهور المشكلة «كمل أسلوب + +67 +00:04:22,470 --> 00:04:25,810 +العصف الذهني لـBrainstorming» حاضر أسلوب العصف + +68 +00:04:25,810 --> 00:04:29,910 +الذهني يشترك مجموعة من المديرين أو المسؤولين + +69 +00:04:29,910 --> 00:04:34,390 +ويترحون أفكارهم بطريقة خرة ودون نقل ويتم تصفية + +70 +00:04:34,390 --> 00:04:38,710 +الأفكار وسياغتها لكي توضح الأسباب الحقيقية للمشكلة + +71 +00:04:40,460 --> 00:04:43,760 +ماشي زي ما ذكرتنا نسمع إنه في عندنا الأسلوب + +72 +00:04:43,760 --> 00:04:47,360 +الياباني إن هو تحليل عميق للأسباب المحتملة اللي + +73 +00:04:47,360 --> 00:04:50,140 +قدّت أظهر هذه المشكلة أنا بدي أوصل للأسباب + +74 +00:04:50,140 --> 00:04:54,760 +الحقيقية عشان أقدر أعالجها وأتبع أو أوصل للخطوات + +75 +00:04:54,760 --> 00:04:58,860 +التالية في عندى كمان ال brainstorming طبعا إن هو + +76 +00:04:58,860 --> 00:05:01,420 +أن أعمل اجتماع للمديرين ومسئولين ويصير كل واحد + +77 +00:05:01,420 --> 00:05:04,460 +يطرح إيش عنده من أفكار بطريقة حرة وبالآخر إني أعمل + +78 +00:05:04,460 --> 00:05:08,980 +قصفة لهذه الأفكار وأسيغها بحيث إن أقدر أصل للمشكلة + +79 +00:05:08,980 --> 00:05:10,240 +المحتملة بدقة + +80 +00:05:37,670 --> 00:05:39,070 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +81 +00:05:40,250 --> 00:05:44,450 +أه، ممكن مدخلة صغيرة، و لا، هلأ، يمكن الألتروب + +82 +00:05:44,450 --> 00:05:49,030 +الياباني يمكن + +83 +00:05:49,030 --> 00:05:52,510 +باعتمد اللي هو منهزية أو طريقة الـ Problemetry في + +84 +00:05:52,510 --> 00:05:56,550 +الـ Problem Analysis أن هو بيبلش بيحدد إيه هي + +85 +00:05:56,550 --> 00:06:01,590 +المشاكل الفرعية اللي بنتج عنها مشكلة رئيسية، وإيش + +86 +00:06:01,590 --> 00:06:02,350 +بيكون الأثر + +87 +00:06:27,690 --> 00:06:29,090 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +88 +00:06:31,260 --> 00:06:34,800 +لأ، بختلف عندي، أو العصف الدهني خُذي بالك، العصف + +89 +00:06:34,800 --> 00:06:39,340 +الدهني بختلف عن أسلوب الياباني أوه، بختلف، أتعني + +90 +00:06:39,340 --> 00:06:41,700 +الأسلوب اللي هو؟ العصف الدهني مستخدمة في المدرسة، + +91 +00:06:41,700 --> 00:06:45,640 +يعني في المحاضرة لما جاب شوية سألنا سؤال تقدّمالي + +92 +00:06:45,640 --> 00:06:48,320 +و لا خاطب و مين المصانع؟ يعني أنتي قاعدت تفكرت و + +93 +00:06:48,320 --> 00:06:51,260 +أتبت أمورك و أجبت و لكتابت صحيحة هذا العصف الدهني، + +94 +00:06:51,260 --> 00:06:55,260 +ماشي؟ طبعا، العصف الدهني مش شاركوا الموظفين اللي + +95 +00:06:55,260 --> 00:06:57,400 +شاركوا فيه ممكن الشارك في العصف الدهني فقد المدرسة + +96 +00:06:57,400 --> 00:06:58,160 +اللي هي الإدارة عليها + +97 +00:07:01,350 --> 00:07:06,570 +الأسلوب الياباني بلبط السبب بالأتر بسبب + +98 +00:07:06,570 --> 00:07:11,630 +انخفاض الجودة أدى ذلك لانخفاض مبيعاتنا أدى ذلك + +99 +00:07:11,630 --> 00:07:16,330 +لانخفاض أرباحنا لأن انخفاض الجودة أتر بشكل سلبي + +100 +00:07:16,330 --> 00:07:19,730 +على الأرباح هذا الأسلوب ليش الياباني، فضلوا – + +101 +00:07:19,730 --> 00:07:25,930 +الياباني، ماشي، okay ال slide البعد هي دكتورةالـ + +102 +00:07:25,930 --> 00:07:28,190 +«سلايد» البعدة تبينها الإسلوب الياباني اللي هو الـ + +103 +00:07:28,190 --> 00:07:30,290 +«cause effect analysis» اللي هو الـ «fish bone + +104 +00:07:30,290 --> 00:07:33,910 +chart» زي ما أنتوا شايفينه بيشبه عظام السمكة + +105 +00:07:33,910 --> 00:07:37,130 +دكتورة بس اعملي عرض لإنه أي واحد هو زي ما أنتوا + +106 +00:07:37,130 --> 00:07:41,370 +شايفينه بيشتغل عملي سمكة يعني بتشوفوا طبعا في + +107 +00:07:41,370 --> 00:07:44,030 +«توموجيري» بيجيب سمكة بيأكلها بيطلعها نفس الشكل + +108 +00:07:44,030 --> 00:07:49,830 +هادئة عضمة خلاص يعنيفبوضحينا إنه أي مشكلة بيكون + +109 +00:07:49,830 --> 00:07:52,890 +إما لها الأسباب الرئيسية بتكون في الـ «6» الأشياء + +110 +00:07:52,890 --> 00:07:54,450 +اللي موجودة هنا الـ «Management» أو الـ + +111 +00:07:54,450 --> 00:07:55,810 +«Environment» أو الـ «Materials» أو الـ + +112 +00:07:55,810 --> 00:07:58,330 +«Equipment» أو الـ «Process» أو الـ «People» طبعاً + +113 +00:07:58,330 --> 00:08:01,270 +هذه ممكن هذه الأسباب الرئيسية بس إنه هذا فيه كمان + +114 +00:08:01,270 --> 00:08:05,810 +secondary causes في عندك أسباب ثانوية أدت إلى ظهور + +115 +00:08:05,810 --> 00:08:10,890 +المشكلة طبعاً هذا بيجمع وضع نعم دكتورة افتح + +116 +00:08:10,890 --> 00:08:16,250 +الكاميرا افتح الكاميرا وانت مسكتهاعارفش، لما دخلنا + +117 +00:08:16,250 --> 00:08:19,690 +تاني، افتحيها تاني. إيه قصدي؟ ماكنت فاتحاها قبل، + +118 +00:08:19,690 --> 00:08:25,330 +يعني أنا ماتغيرتش. لأ، اسمك بس اللي ظهر. فماشي، + +119 +00:08:25,330 --> 00:08:28,770 +okay. ‏- تفضل. ‏- هيا. ‏- ماشي okay. ‏- رأس + +120 +00:08:28,770 --> 00:08:36,510 +السمكة…. ‏- أنا بحكي، رأس السمكة يا أخوات، في شربة + +121 +00:08:36,510 --> 00:08:40,490 +رأس السمكة الذاكرة، ماشي؟ بنصحكوا تعملوه، تعزموني + +122 +00:08:40,490 --> 00:08:45,960 +عليها. رأس السمكة اللي هو المشكلة.إذا قدرت أوصلها، + +123 +00:08:45,960 --> 00:08:49,500 +بقدر أحل كل إيش اللي بعدياك، و بقدر أخد القرارات. + +124 +00:08:50,480 --> 00:08:54,440 +طبعا، الناس بقتلوا على المشكلة، العملية نفسها، كيف + +125 +00:08:54,440 --> 00:08:58,600 +أنا أفكر في المشكلة، بأثر عليها، البيئة، الأدوات، + +126 +00:08:58,600 --> 00:09:01,340 +طبيعة الإدارة اللي عندنا كلها، بتأثر على إيش؟ على + +127 +00:09:01,340 --> 00:09:05,240 +السمكة، عفواً عن المشكلة، من وين إجه جسم السمكة؟ + +128 +00:09:05,240 --> 00:09:08,410 +من البيئة المحيطة.الجسم السمكة، من هنا، عفوا، إجا + +129 +00:09:08,410 --> 00:09:12,810 +تشبيه للمشكلة بجسم الشبكة بالجسم السمكة، اللي هي + +130 +00:09:12,810 --> 00:09:18,690 +الـBLH المحيطة، هنا ماعطينا Antela، هذا هيشرحه، + +131 +00:09:18,690 --> 00:09:23,990 +تفضلي نشرح اللي في عندى مثال، إيش المشكلة اللي + +132 +00:09:23,990 --> 00:09:26,130 +عندى اللي هي مكان رأس السمكة، اللي هي شكاهة + +133 +00:09:26,130 --> 00:09:28,790 +والعملاء من جودة المنتج، ماشي إيش شكاهة والعملاء، + +134 +00:09:28,790 --> 00:09:32,510 +إيش الخلل في جودة المنتج، بيكون ناتج، الجودة نزلة، + +135 +00:09:32,510 --> 00:09:38,230 +ماشي بيكون أسبابأسباب انخفاض جودة المونتاج بتكون + +136 +00:09:38,230 --> 00:09:40,370 +إما الأسباب الرئيسية اللي هي بيكون مشاكل في + +137 +00:09:40,370 --> 00:09:45,010 +التخزين لدى الموزع أو… أو إيش هذه؟ تداول المونتاج + +138 +00:09:45,010 --> 00:09:47,950 +لدى الموزع، المونتاج لدى الموزع أو في عنده مشاكل + +139 +00:09:47,950 --> 00:09:51,410 +في نقل المونتاج إلى الموزع أو مشاكل في التصنيع، + +140 +00:09:51,410 --> 00:09:53,710 +ماشي هدول المشاكل الرئيسية اللي هو موجودين في + +141 +00:09:53,710 --> 00:09:57,890 +الخطوط العريضة المائلة، هدى المشاكل الرئيسية طبعاً + +142 +00:09:57,890 --> 00:10:01,740 +فيه كمان ما بيمنع إنه من وجود مشاكل ثانويةزي + +143 +00:10:01,740 --> 00:10:04,340 +أعطال، إيش التخزين لدى الموزع؟ مثلًا، هذا المشكلة + +144 +00:10:04,340 --> 00:10:07,240 +الرئيسية إيش بيكون أسبابها؟ مثلًا، أعطال بالتلاجات + +145 +00:10:07,240 --> 00:10:10,640 +الموزع اللي هي هذي بتأثر على التخزين للمونتاج اللي + +146 +00:10:10,640 --> 00:10:13,680 +عنده أو التخزين خارج التلاج أو من الأصل هو مش حاضر + +147 +00:10:13,680 --> 00:10:16,560 +في المونتاج بالتلاج مع أن هو بيلزم وجوده بالتلاج، + +148 +00:10:16,560 --> 00:10:19,680 +فهذا أدى إلى خلل في المونتاج من عند الموزع، بس + +149 +00:10:19,680 --> 00:10:23,220 +المشكلة نادية بس أن الزبائن أو العملاء اشتكوا من + +150 +00:10:23,220 --> 00:10:27,140 +جودة المونتاجوالأسباب التانية نفس الأسلوب مثلا، + +151 +00:10:27,140 --> 00:10:29,840 +عندى في التصنيع المشكلة رئيسية المشكلة من الأول + +152 +00:10:29,840 --> 00:10:32,620 +ظاهرة من التصنيع في عندى أسلوب عمل خاطئ إن المنتج + +153 +00:10:32,620 --> 00:10:36,880 +أنا أنتجته بطريقة خاطئة أو في عنده عيوب بالمعدات، + +154 +00:10:36,880 --> 00:10:41,100 +المنتج كان لازم يطلع بصورة مثلا، طلع من السبب من + +155 +00:10:41,100 --> 00:10:44,720 +الآلة طلع بشكل تاني، هذا أدى إلى خلل في المنتج + +156 +00:10:44,720 --> 00:10:47,640 +مثلا، العيوب بالخامة، الخامة اللي أنا مستخدمها مش + +157 +00:10:47,640 --> 00:10:52,810 +.. مش .. مش ..ما بترد الزبون يعني أو مش هي اللي + +158 +00:10:52,810 --> 00:10:56,030 +أنا كنت متفق عليها أو تخزين الخامة، هي كانت الخامة + +159 +00:10:56,030 --> 00:10:59,030 +مناسبة لكن هي عندى خلل بتخزين الخامات و ثم + +160 +00:10:59,030 --> 00:11:01,790 +استخدمتها بالتصنيع فأدى إلى خلل في التصنيع و أدى + +161 +00:11:01,790 --> 00:11:04,990 +إلى رداء جودة المنتج أو تلوث داخل المنتج، كانت + +162 +00:11:04,990 --> 00:11:08,990 +مثلا أدالة إلى تلوث خلل في المنتج اللي أنا عاملته + +163 +00:11:08,990 --> 00:11:12,810 +فكله خلل في التصنيع بيأثر على جودة المنتج النهائي + +164 +00:11:12,810 --> 00:11:20,060 +فميا خوضت علينا مشكلة على شكل الـالهيكل العضمي + +165 +00:11:20,060 --> 00:11:25,800 +للسمكة. المشكلة لأن انخفاض الجودة، ما هي أسباب + +166 +00:11:25,800 --> 00:11:28,840 +انخفاض الجودة؟ هذه المشكلة، ما هي أسباب انخفاضها؟ + +167 +00:11:28,840 --> 00:11:32,500 +مثلا، هاي أمامنا أحنا بارفان، ممكن أنا أشك من + +168 +00:11:32,500 --> 00:11:37,620 +جودته، إيش أسباب الشكوى؟ بفتحش بسرعة، يمكن، يمكن + +169 +00:11:37,620 --> 00:11:41,400 +بفتحش بسرعة، بغلبني بالدبوع، ماشي، هذه المشكلة. + +170 +00:11:42,000 --> 00:11:45,560 +ممكن لما جيت شريعته في الكرتونة، وفتحته، لجيت هذه + +171 +00:11:45,560 --> 00:11:50,930 +مثلا مكسورة،هذا رداء الجودة اسمه، ماشي. ممكن مش + +172 +00:11:50,930 --> 00:11:53,290 +مكتوب عليه مكونات البرضان، أو أنا ممكن يكون عندي + +173 +00:11:53,290 --> 00:11:56,950 +حساسية من شغلات معينة، هذي برضه خلق. كمان له + +174 +00:11:56,950 --> 00:11:59,410 +صلاحية البرضان، هذي مش مكتوب عليه، ممكن يكون مكتوب + +175 +00:11:59,410 --> 00:12:02,990 +على الكرتون، هذي برضه خلق، ماشي. هذي الجودة، لما + +176 +00:12:02,990 --> 00:12:10,230 +أجي أضغط، بيعملش بسرعة، وده، هذي برضه غلبة، أو كل + +177 +00:12:10,230 --> 00:12:13,210 +شوية هذي فارقة، هذي كلها إيش؟ هذي كلها رداء + +178 +00:12:13,210 --> 00:12:17,270 +الجودة، هذي كلها أسباب في«ردائة الجودة»، + +179 +00:12:17,270 --> 00:12:20,010 +الـ«Gelam» هذا. إيش مشكلته في الجودة؟ لما أجي + +180 +00:12:20,010 --> 00:12:23,830 +أفتح، بفتح بجوا، لما كتابت، لجته فاضل، الحمد لله، + +181 +00:12:23,830 --> 00:12:27,670 +أو بوصخ إيديا، أو بوصخ الورقة، أو رايحته قوية، هذي + +182 +00:12:27,670 --> 00:12:31,370 +كلها ردائة الجودة، هذي مشكلة، هذي إيش مشكلة؟ لما + +183 +00:12:31,370 --> 00:12:40,370 +نجمعها وننصمها بالشكل هذا، ليه صارتني أنا؟ ماشي؟ + +184 +00:12:40,370 --> 00:12:45,350 +بيعطينا الشمك، بيعطينا السمك، فضلي. + +185 +00:12:47,290 --> 00:12:52,050 +ماشي، بعد ما أنا حددت المشكلة أو حللت وعرفت أسباب + +186 +00:12:52,050 --> 00:12:56,290 +المشكلة بيجي عندى الخطوة التالتة اللى هي تقييم + +187 +00:12:56,290 --> 00:13:02,210 +تطوير البدائل تطوير البدائل، ماشي أنا بعد ما عرفت + +188 +00:13:02,210 --> 00:13:05,130 +الأسباب بدي أصير شو الحلول المقترحة لمعالجة + +189 +00:13:05,130 --> 00:13:10,610 +المشكلة أو الاستفادة من هذه الفرصة طبعاً فيعنى نعم + +190 +00:13:10,610 --> 00:13:12,910 +يا دكتورة مش سامعة وضبط هي هنا الحل الأول والتاني + +191 +00:13:12,910 --> 00:13:17,230 +والتالت، تفضلماشي الحلول المو زي ما حكيت أنا + +192 +00:13:17,230 --> 00:13:19,530 +الحلول المقترحة شو هي عن تطوير البدائل؟ شو هي + +193 +00:13:19,530 --> 00:13:22,450 +الحلول المقترحة لمعالجة الأسباب أو حل المشكلة أو + +194 +00:13:22,450 --> 00:13:26,350 +حتى الاستفادة من الفرصة؟ طبعا المشكلة بكون إلها + +195 +00:13:26,350 --> 00:13:30,910 +أكتر من فلول كل ما أنا بقدر أعرض أكتر من بدائل + +196 +00:13:30,910 --> 00:13:35,810 +ممكنة لهذه الفلول بكون قادر على اتخاذ قرار سليم + +197 +00:13:35,810 --> 00:13:38,570 +بشكل أكبر طبعا المدير بالآخر أو صانع القرار هو + +198 +00:13:38,570 --> 00:13:42,800 +إنسان فهو بكون علمه قاصر فلازم أن يكونيعتمد أو + +199 +00:13:42,800 --> 00:13:45,700 +علمه محدود يعني في الآخر عشان يقدر يطور بداء اللي + +200 +00:13:45,700 --> 00:13:49,560 +بده معلومات كافية وشاملة من كل الأجسام لازم يعتمد + +201 +00:13:49,560 --> 00:13:52,600 +على معلومات من الآخرين ويعتمد على خبرتهم حتى يقدر + +202 +00:13:52,600 --> 00:13:56,420 +يطور البدائل أكبر قدر ممكن من البدائل الممكنة طبعا + +203 +00:13:56,420 --> 00:13:58,540 +كيف أنه بيقدر يحصل على هذه المعلومات زي ما حكينا + +204 +00:13:58,540 --> 00:14:03,380 +مثل المناقشات أو عقد اجتماعات؟ ممكن في بهذه؟ ماشي، + +205 +00:14:03,380 --> 00:14:06,700 +في عندها أي طالبة تعليق أو فؤال؟ مسكنا المشكلة، + +206 +00:14:06,700 --> 00:14:09,900 +مسكنا المشكلة نبحث عن حلول الآن ولا هتظلها جاعة في + +207 +00:14:09,900 --> 00:14:14,600 +وجه المشكلة، ماشي؟الطرق البحث إما أنا من خبرتي، من + +208 +00:14:14,600 --> 00:14:17,340 +تجاربه، ممكن – زي ما حكيت أسماتكوا، أشاور، ممكن + +209 +00:14:17,340 --> 00:14:21,820 +أشارك الموظفين إنهم يقدموا عنا حلول، فممكن نزل + +210 +00:14:21,820 --> 00:14:26,420 +إعلان عن مين بيقدم أفضل حل. مثلا، إحدى المؤسسات + +211 +00:14:26,420 --> 00:14:30,180 +عندها أزمة مالية، فبنزل إعلان أي موظف يقدم فكرة + +212 +00:14:30,180 --> 00:14:34,900 +إبداعية لحلول هذه الأزمة أو لحلحتها حتى له تحفيز. + +213 +00:14:35,800 --> 00:14:39,420 +هذه الطرق بتخليني إني أبدأ أطلّع الحلول اللي كامنة + +214 +00:14:39,420 --> 00:14:45,880 +داخل عقل.طبعًا، هنا إيش بصير؟ مثلًا، نسمع، أو + +215 +00:14:45,880 --> 00:14:48,640 +بلاش، بلاش، نسمع، نسمع، تقولش غير أنا جاعدة، نجوان + +216 +00:14:48,640 --> 00:14:52,280 +عندها مشكلة حكتها لولاء، اللي بيحصل إن ولاء لما + +217 +00:14:52,280 --> 00:14:57,500 +تسمع المشكلة، تبدأ العقل الباطن يخزّنها، زي إيش؟ + +218 +00:14:57,500 --> 00:15:01,820 +زي لما يجيك سؤال صعب في الامتحان أو في الواجب، انت + +219 +00:15:01,820 --> 00:15:05,260 +قرأت أول سؤال، تفجأتي وصعب، ماشي، حليت اللي بعده، + +220 +00:15:05,260 --> 00:15:09,480 +حلت بعد شوية، فجأة،طلع عندك حل فرجعتي حل دي، اللي + +221 +00:15:09,480 --> 00:15:15,640 +بيحصل إنه بأخد المعلومات من نجوان، وتتخزن الحالة + +222 +00:15:15,640 --> 00:15:18,760 +في العقل الباطن، بيجي المخ لحاله، العقل الباطن + +223 +00:15:18,760 --> 00:15:22,660 +بيفككها وبركبها، تدرطلع لإناء حلول، ماكانش خاطر + +224 +00:15:22,660 --> 00:15:24,880 +على بالي، والله الحل هذا ماجهش على بالي، عن جد، من + +225 +00:15:24,880 --> 00:15:28,180 +أين أتي، هو أتي من العقل الباطن، واضح؟ إذن حلول + +226 +00:15:28,180 --> 00:15:31,920 +المختام، لأ، البحث عن أكتر من حل، واختيار أفضل + +227 +00:15:31,920 --> 00:15:37,150 +حالة مختامة.في المشاكل في أصل لسه يا دكتور ضايق + +228 +00:15:37,150 --> 00:15:41,470 +اللي سطر مقرر أنهوش أحد أسباب فشل القرارات في + +229 +00:15:41,470 --> 00:15:43,610 +المنظمة ومحاولة الإدارة البحث عن المشكلة محدودة + +230 +00:15:43,610 --> 00:15:48,290 +جدا أن الإدارة بتقيد لما بدها تيجي تحل مشكلة أو في + +231 +00:15:48,290 --> 00:15:51,590 +مرحلة تطور البدائل بتقيد حالها في منطقة محدودة جدا + +232 +00:15:51,590 --> 00:15:55,830 +أنه بتبطرش أنه تطلع على كافة البدائل المطلوبة + +233 +00:15:55,830 --> 00:16:00,180 +عندها لحدها تقدر تتاخد قرار بشكل سليموالصورة + +234 +00:16:00,180 --> 00:16:02,080 +الموجودة عينيها «problem» «Solution 1» «Solution + +235 +00:16:02,080 --> 00:16:05,280 +2» «Solution 3» هدولة هما البدائل وانا لازم أعمل + +236 +00:16:05,280 --> 00:16:08,520 +تقييم لهدولة الـ «Solutions» عشان أقدر أصل للحل + +237 +00:16:08,520 --> 00:16:11,400 +البديل طبعا تقييم البدائل هي مرحلة الخطوة التالية + +238 +00:16:11,400 --> 00:16:17,500 +الآن يا أخوات جمعنا الحلول مافعش نحل المشكلة + +239 +00:16:17,500 --> 00:16:21,480 +بالترابع حلول، هي بحل واحد بس نشوف مع بعض، من الحل + +240 +00:16:21,480 --> 00:16:26,520 +الأفضل، تفضليماشي مرحلة .. مرحلة تقييم البدائل + +241 +00:16:26,520 --> 00:16:30,000 +نقرأ ال slide أقرأها أنا و في طالب أحب أتقرأ + +242 +00:16:30,000 --> 00:16:34,940 +انشجعهم يعنى انتوا هم ناموا ناموا انهم واحدة صبايا + +243 +00:16:34,940 --> 00:16:40,020 +حنين حنين + +244 +00:16:40,020 --> 00:16:47,740 +نعم دكتورة أقرأ تقييم + +245 +00:16:47,740 --> 00:16:51,660 +البدائل سمعيني؟- صحيح. + +246 +00:16:54,960 --> 00:16:59,500 +تقييم البدائل، معرفة أي البدائل أفضل لحل المشكلة + +247 +00:16:59,500 --> 00:17:03,260 +أو الاستفادة من الفرصة وتحليل المزايا والعيوب لكل + +248 +00:17:03,260 --> 00:17:06,840 +بديل هذه المرحلة شاقة وصعبة لأن المزايا والعيوب لا + +249 +00:17:06,840 --> 00:17:10,480 +تظهر فعلا إلا في المستقبل ومن المحاذير الخاطرة أن + +250 +00:17:10,480 --> 00:17:13,740 +يتجه الإختيار إلى البديل الذي يحقق أكبر مزايا إذا + +251 +00:17:13,740 --> 00:17:18,160 +لابد من وزن هذه المزايا بعناية تامةبدأنا أسلوب + +252 +00:17:18,160 --> 00:17:21,440 +تحليل المسافدين هو التحديد الفائدة اللي يحصل عليها + +253 +00:17:21,440 --> 00:17:24,780 +مختلف أصحاب المصالح أو المسافدين وهنا لابد من + +254 +00:17:24,780 --> 00:17:28,400 +معرفة أصحاب المصالح الأساسيين اللي ماتعنيهم الحالة + +255 +00:17:28,400 --> 00:17:32,000 +ومدى تأثيره الخيار عليها أما أسلوب تحليل المنفعة + +256 +00:17:32,000 --> 00:17:36,900 +التكلفة مقارنة ما يكلفه الخيار بالمنافع المتوقعة + +257 +00:17:36,900 --> 00:17:39,880 +منه وعلى الأقل يجب أن تكون المنفعة أكبر من التكلف + +258 +00:17:39,880 --> 00:17:43,860 +لكل خيار لكي يُقعد في الاعتبار ممتاز شكرا يا أنت + +259 +00:17:43,860 --> 00:17:46,580 +لنا مرة واحدة يلا خدوا هاي العلم مع الشكر تفضلي + +260 +00:17:47,710 --> 00:17:50,830 +ماشي تقييم البدائل أنا بالخطوة السابقة حددت + +261 +00:17:50,830 --> 00:17:53,690 +البدائل اللي عندها الحين بيصير عنده بدي أقيم مين + +262 +00:17:53,690 --> 00:17:56,730 +البدائل اللي موجودة عنده عشان حتى أعرف مين أفضل + +263 +00:17:56,730 --> 00:17:59,390 +بديل لحل المشكلة أو الاستفادة من هذه الفرصة من + +264 +00:17:59,390 --> 00:18:04,530 +خلال تحليل مزايا وعيوب كل بديل طبعا المرحلة هذه مش + +265 +00:18:04,530 --> 00:18:08,010 +سهلة زي ما هو واضح لإنه أنا بقدرش أرقش مزايا وعيوب + +266 +00:18:08,010 --> 00:18:10,790 +لكل قرار لإن اصلا مااتخدتش القرار أو ماطبقتش على + +267 +00:18:10,790 --> 00:18:13,650 +أرض الواقع فمزايا وعيوب هذا القرار بتظهرش إلا في + +268 +00:18:13,650 --> 00:18:19,000 +المستقبل طبعا فيه دايما الاتأكبر منافع إن هو هذا + +269 +00:18:19,000 --> 00:18:22,100 +لازم إيه اللي ياخده لكن هذا المشكلة إن في عندي + +270 +00:18:22,100 --> 00:18:26,220 +آليات لموازنة أو تقييم البدائل في عندي الأسلوب + +271 +00:18:26,220 --> 00:18:28,120 +الأول اللي هو «Stakeholders Analysis» اللي هو + +272 +00:18:28,120 --> 00:18:31,180 +تقييم تحليل المستفيدين اللي هو أنا بدي أعرف أصحاب + +273 +00:18:31,180 --> 00:18:33,540 +المصاريح الأساسيين كلهم اللي بتعنيهم الحالة و + +274 +00:18:33,540 --> 00:18:38,940 +بتأثر عليهم الخيار، نعم دكتورة؟ إيش هسفيدوا منها؟ + +275 +00:18:40,730 --> 00:18:43,710 +صحيح، إيش هيستفيدوا، إيش هيأثر عليهم كل قرار من + +276 +00:18:43,710 --> 00:18:50,250 +القرارات، لو أخدت كل بديل كقرارالخطوة التانية، + +277 +00:18:50,250 --> 00:18:53,430 +الأسلوب التاني أسلوب تحليل المنفعة والتكلفة يعني + +278 +00:18:53,430 --> 00:18:57,290 +جدش مكلف الخيار المطروح عندى بالمنافع المتوقعة أو + +279 +00:18:57,290 --> 00:19:00,230 +جدش أنا بدأ أحصل عليه من منافع طبعا بيحكيلي على + +280 +00:19:00,230 --> 00:19:03,370 +الأقل على الأقل يعنى أنه لازم تكون المنفع أكبر من + +281 +00:19:03,370 --> 00:19:06,550 +التكاليف عشان أخد بعين الاعتبار يعنى أنه أي بديل + +282 +00:19:06,550 --> 00:19:10,030 +عندى بكون تكلفه أكبر من المنافع المتوقعة منه فأنا + +283 +00:19:10,030 --> 00:19:17,050 +بستثنيه مباشرة يعنى أتكري أساليب تقييم البدائل + +284 +00:19:18,110 --> 00:19:22,070 +«ادخري أساليب تقييم البدائل»، +عنا أسلوب المصلحة + +285 +00:19:22,070 --> 00:19:27,370 +المشتركة لجميع، ماشي، للمستفيدين، لأصحاب المصالح، + +286 +00:19:27,370 --> 00:19:32,630 +الأسلوب التانية، التكلف هو العادل. كل ما كانت + +287 +00:19:32,630 --> 00:19:39,090 +تكليف البديل منخفضة، كل ما كان أفضل. طبعاً، في عنا + +288 +00:19:39,090 --> 00:19:42,970 +معادلة بنحسب فيها هذا الشيء. كل ما كانت تكليف + +289 +00:19:42,970 --> 00:19:48,400 +البدائل مرتفعة، بدنا شيها، بدنا شيها. فضليه.فضلي + +290 +00:19:48,400 --> 00:19:52,860 +كامليه مش واضحين ال slides يا دكتورة أنا قاعدة + +291 +00:19:52,860 --> 00:19:57,600 +بعمل شغل، كاملي من هناك عشان نحن نحن نحن عشان نحن + +292 +00:19:57,600 --> 00:19:58,460 +عشان نحن عشان نحن عشان نحن عشان نحن عشان نحن عشان + +293 +00:19:58,460 --> 00:19:58,680 +نحن عشان نحن عشان نحن عشان نحن عشان نحن عشان نحن + +294 +00:19:58,680 --> 00:20:01,480 +عشان نحن عشان نحن عشان نحن عشان نحن عشان نحن عشان + +295 +00:20:01,480 --> 00:20:02,660 +نحن عشان نحن عشان نحن عشان نحن عشان نحن عشان نحن + +296 +00:20:02,660 --> 00:20:05,600 +عشان نحن عشان نحن عشان نحن عشان نحن عشان نحن عشان + +297 +00:20:05,600 --> 00:20:05,800 +نحن + +298 +00:20:20,640 --> 00:20:23,880 +Okay هذا مش شايف شراحتى؟ ماشي لسه إحنا بمرحلة + +299 +00:20:23,880 --> 00:20:29,740 +تقييم نعم دكتورة؟ ماشي تفضلي ماشي عندنا تقييم + +300 +00:20:29,740 --> 00:20:32,240 +البدائل لسه إحنا في مرحلة تقييم البدائل كيف بدي + +301 +00:20:32,240 --> 00:20:35,280 +أقيم كل بديل؟ إنه أنا بدي أمسك كل بديل وأقيمه + +302 +00:20:35,280 --> 00:20:38,620 +بالنسبة لعدد معايير زي ما هو موجود عندى في الـ + +303 +00:20:38,620 --> 00:20:41,900 +Matrix أو في الـData وللـData في عدة معايير مختلفة + +304 +00:20:41,900 --> 00:20:44,440 +طبعا تختلف باختلاف من منظمة وكل منظمة بتحط + +305 +00:20:44,440 --> 00:20:47,500 +المعايير اللي بتهيأها لكن في عند بعض المعايير زي + +306 +00:20:47,500 --> 00:20:52,140 +إمكانية التنفيذهل بتعرض مع القوانين أو مع الأطلاق؟ + +307 +00:20:52,140 --> 00:20:56,820 +أثر تنفيذ البديل؟ الأثر اللي أنا راح أحصل عليه من + +308 +00:20:56,820 --> 00:20:59,840 +تنفيذ هذا البديل؟ الأثر الإجتماعية؟ هل بيأثر + +309 +00:20:59,840 --> 00:21:04,760 +إجتماعيا على الأفراد سواء أو الجامعات؟ مناسبة + +310 +00:21:04,760 --> 00:21:07,960 +للوقت؟ وقت إيش أنا بدي أحصل على أثر أو نتيجة تنفيذ + +311 +00:21:07,960 --> 00:21:11,580 +هذا القرار؟ إتجابة المحيطين؟ مدى قبول المحيطين + +312 +00:21:11,580 --> 00:21:14,460 +لهذا الحل؟ + +313 +00:21:15,340 --> 00:21:18,680 +في عندي كمان، ودكتورة راحلى slide، مش مشكلة أنا + +314 +00:21:18,680 --> 00:21:23,180 +خليني أتأكد بس اللي أتأكد معاه، بنتأكد أن العدد هو + +315 +00:21:23,180 --> 00:21:27,190 +نفسه اللي أخدته الحضور، اتفضليوالزمن اللي مستغرق + +316 +00:21:27,190 --> 00:21:30,390 +في التنفيذ وجدّيش أنا بدي وقت حتى أنفّذ هذا البديل + +317 +00:21:30,390 --> 00:21:34,310 +كل هذا بحطهم في مصفوفة و بجيب البديل الأول البديل + +318 +00:21:34,310 --> 00:21:37,630 +التاني و بحط البدائل كلها و بصير أحط مثلا جديش + +319 +00:21:37,630 --> 00:21:41,350 +إمكانية التنفيذ في البديل الأول و كذا كل البدائل + +320 +00:21:41,350 --> 00:21:44,490 +اللي الموجودة عندى و بحصل في الآخر على نتيجة أو + +321 +00:21:44,490 --> 00:21:49,510 +نتيجة التقييم و برتب البدائل اللي عندى حسب أعلى + +322 +00:21:49,510 --> 00:21:54,090 +معايير التقييم إذا في عندي كمان معاييريمكن ما + +323 +00:21:54,090 --> 00:21:56,950 +عارفش أذكر أنها أو لا المهم الاعتبارات للتقييم + +324 +00:21:56,950 --> 00:22:00,010 +البدائل زي مثلا منفع أو ثوائد التكاليف والأثار + +325 +00:22:00,010 --> 00:22:02,750 +الجانبية المتوقعة عند تنفيذ القرار التوقيت الخاص + +326 +00:22:02,750 --> 00:22:05,630 +بحصول المنافع أو بدأة زيور التأثير الإيجابي للبديل + +327 +00:22:05,630 --> 00:22:07,990 +مدى القبول من جميع المعنيين بالأمر والجوانب + +328 +00:22:07,990 --> 00:22:10,550 +الأخلاقية والاجتماعية وهل هي مراعية للمسئولية + +329 +00:22:10,550 --> 00:22:14,770 +الاجتماعية تجاه مختلف الأطراف وهل البديل عند بيفتح + +330 +00:22:14,770 --> 00:22:18,330 +أفواق علمية وإبداعية ممكن يتعزز من موقف المنظمة + +331 +00:22:18,330 --> 00:22:21,940 +وصناعتها وشهرتهاكل هذه المعايير تأخذ معانا إحذر + +332 +00:22:21,940 --> 00:22:24,860 +بار في تقييم كل بديل من البدائل في عندي أحياناً + +333 +00:22:24,860 --> 00:22:28,680 +المدير بيكون عنده مايل عنده مايل لقبول المخاطرة + +334 +00:22:28,680 --> 00:22:34,380 +خاصة في مستوى، في صنوب تحليل التكلفة والمنفعة في + +335 +00:22:34,380 --> 00:22:37,060 +عندي بيكون المدير مستعد لتحمل المخاطرة إذا كان في + +336 +00:22:37,060 --> 00:22:40,440 +عندي فرصة واعدة بالربح بيكون الربح المتوقع إش + +337 +00:22:40,440 --> 00:22:45,460 +خيالي يعني فهو بيكون عنده مايل لقبول المخاطرة + +338 +00:22:45,460 --> 00:22:50,400 +باختيار هذا البديلإذن يا أخوات، عملت أي قعيل + +339 +00:22:50,400 --> 00:22:53,780 +بالبدأ اللي ليست بالأمر الهيب، لكن أهم شيء بنا + +340 +00:22:53,780 --> 00:22:58,540 +نحكي إنه أنا بستخدم، بأسأل نفسي الحل هذا المطلوب + +341 +00:22:58,540 --> 00:23:03,080 +عمامي، قبل ما أتخده وأعتمده، إيش المصلحة اللي + +342 +00:23:03,080 --> 00:23:06,760 +هتعمل علينا، إيش إيجابياته وسلبياته، الطريقة + +343 +00:23:06,760 --> 00:23:09,240 +التانية اللي هي طريقة العقد والتكلفة، كل ما كان + +344 +00:23:09,240 --> 00:23:12,820 +العقد الحصول على مدير أعلى من تكليفه، بنعتمده، + +345 +00:23:12,820 --> 00:23:18,560 +والعكس صحيح، تفضلي.ماشي، أوكي، الخطوة التالتة اللي + +346 +00:23:18,560 --> 00:23:21,360 +هي ممكن هي الخطوة الأولى من المراحل العملية تتخاذ + +347 +00:23:21,360 --> 00:23:24,660 +القرارات، عند اختيار البديل المناسب، ماشي أنا طورت + +348 +00:23:24,660 --> 00:23:27,340 +بدائله، قيمت البدائله، طلع عندي نتيجة من البديل + +349 +00:23:27,340 --> 00:23:31,500 +الأحسن، فأنا بروح باختار البديل المناسب، طبعا إيش + +350 +00:23:31,500 --> 00:23:35,080 +اختيار أفضل البدائل، نتائج التقييم والمعايير + +351 +00:23:35,080 --> 00:23:38,340 +الموضوعية عند المقارنة، طبعا هذه اللي استعرضناها + +352 +00:23:38,340 --> 00:23:41,340 +في الـslide السابق، مين أخدر أفضل بديل لحل هذه + +353 +00:23:41,340 --> 00:23:44,250 +المشكلة،أنا باختاره، وبعدين الخطوة وبعدها تنفيذ + +354 +00:23:44,250 --> 00:23:46,610 +البديل المختار أن القرار أنا ليش أنا عم بعملت كل + +355 +00:23:46,610 --> 00:23:49,690 +هذه العملية عشان أن القرار أنفظه في القرار في + +356 +00:23:49,690 --> 00:23:53,130 +الآخر أنه أترجم القرار اللي أنا أخدته نظريا إلى + +357 +00:23:53,130 --> 00:23:54,930 +أفعال لتحقيق الأهداف + +358 +00:23:57,680 --> 00:24:01,120 +اللي أنا بدي إياها و تغضية عكسية طبعا إنه أنا خلاص + +359 +00:24:01,120 --> 00:24:05,160 +مش نفسي أن القرار خلاص لازم أنسى اللي عملته لأ إنه + +360 +00:24:05,160 --> 00:24:07,660 +لازم أشوف تقييم نتائج إن أنا نافش عن اختيار هذا + +361 +00:24:07,660 --> 00:24:10,600 +البديل و أتخد هذا القرار بشوف إيش أثره و نتائجه و + +362 +00:24:10,600 --> 00:24:14,600 +بحللها و طبعا كل هذا من خلال أن أحصل على تغضية + +363 +00:24:14,600 --> 00:24:20,560 +عكسية على شكل تقارير أو تصحيبات و توضيحاتعشان كله + +364 +00:24:20,560 --> 00:24:24,240 +هدف عشان أزيد من فعلية القرار الخطوة الأخرى إجراء + +365 +00:24:24,240 --> 00:24:27,280 +تصحيحات إذا تطلب الأمر أو إقرار النتائج يعني والله + +366 +00:24:27,280 --> 00:24:30,280 +عند النتائج أنا كويسة مبسوطة عليها خلاص ماشي okay + +367 +00:24:30,280 --> 00:24:33,740 +بقرر العملية أو إذا مش مناسبة بروح بعمل فيه شوية + +368 +00:24:33,740 --> 00:24:36,520 +انحرافات بروح بعمل شوية تصحيحات على القرار اللي + +369 +00:24:36,520 --> 00:24:42,560 +أخدته وكل هذا عشان أزيد من كفاءة القرار okay شكرا + +370 +00:24:42,560 --> 00:24:49,470 +لك سؤال مواجهة للطالبة فاتن فاتن عمامك سؤالتفضّل + +371 +00:24:49,470 --> 00:24:53,370 +يا فاتر، منشرح الـSpeech الجوب السؤال، تقيلنا + +372 +00:24:53,370 --> 00:24:58,330 +السؤال يا فاتر كان على الشجرة عشرة عصافير، قرر + +373 +00:24:58,330 --> 00:25:04,510 +أحدها أن يطير، كم عصفور بقى على الشجرة؟ هل هو قرر + +374 +00:25:04,510 --> 00:25:07,450 +أنه يطير، بس هل هو فعلا صار ولا لأ؟ أنا بقول، ضلوا + +375 +00:25:07,450 --> 00:25:14,160 +عشرة؟ ممتاز، بقى عشرة، okay، يلّا سارسول؟رافع + +376 +00:25:14,160 --> 00:25:17,320 +أيديك؟ أنا برضه صحيح أنا كنت بدي أجابب الفزورة نفس + +377 +00:25:17,320 --> 00:25:20,840 +الأشياء هو فعليا باقي لسه عشر عصافير موجودين هو + +378 +00:25:20,840 --> 00:25:24,540 +قرر ولكن الام يتخذ الإجراء إن هو يطير أه القرر + +379 +00:25:24,540 --> 00:25:26,820 +اللي يعني نفذها إذا ما راح أتخد القرار بختار + +380 +00:25:26,820 --> 00:25:29,080 +البديل المناسب بناء على الدراسة اللي عملناها في + +381 +00:25:29,080 --> 00:25:33,220 +صناعة القرار بأتخد القرار بأمر، بعطي أمر بتنفيذ + +382 +00:25:33,220 --> 00:25:37,720 +القرار أيه ترجمته لأرض الواقعبنقيم ونشوف هل قرارنا + +383 +00:25:37,720 --> 00:25:40,360 +كان سليم، قرارنا كان خاطئ، +ونستفيد منه في + +384 +00:25:40,360 --> 00:25:43,700 +المستقبل، اللي هي التغذية الراجعة. إذا القرار هذا، + +385 +00:25:43,700 --> 00:25:48,120 +بقدر أصحح في أي خلال، بنصلح هذا الخلال. عادة بعد + +386 +00:25:48,120 --> 00:25:50,360 +الدراسات المستفيدة، +بتكون قراراتنا ولها الحمد + +387 +00:25:50,360 --> 00:25:57,900 +سليمة. «ماشي، okay» هتكمل أو لأ ولا round؟ «نعم» + +388 +00:25:57,900 --> 00:26:03,870 +هتكمل ولا round؟ «لأ، لسه round من، مش من هنا»فلس، + +389 +00:26:03,870 --> 00:26:07,430 +من هناك، اتفضل بدي انا أكمل، بكمل، بديش انا أكمل، + +390 +00:26:07,430 --> 00:26:10,510 +خلاص لأ، أنا بديش تكون تعبتي، هذا السؤال لأ، + +391 +00:26:10,510 --> 00:26:16,410 +ماتعبتش ملاوي ماشي، راح نيجي لأنواع القرارات «this + +392 +00:26:16,410 --> 00:26:20,470 +and that» حكينا نقطة يا ولاء من حواليك، شوفيك نقطة + +393 +00:26:20,470 --> 00:26:27,180 +أحكينا نقطة؟ماشي، في نكتة، في «ظل الزواج المبكر» + +394 +00:26:27,180 --> 00:26:30,880 +يعني، إنه في واحدة بتسأل زمليتها إنه إيش زوجك + +395 +00:26:30,880 --> 00:26:35,000 +بيشتغل، اللي هيبتقوله «يقبرقال»، بيعرف صف و باخد + +396 +00:26:35,000 --> 00:26:39,140 +دايما علامات كاملة بالإملة؟ + +397 +00:26:39,140 --> 00:26:44,880 +لسه في الصف عايزها؟ طب أنا بقولك في «ظل الزواج + +398 +00:26:44,880 --> 00:26:48,180 +المبكر» يعني، «زواج المبكر» صحيح، الساعة جديش ببدأ + +399 +00:26:52,170 --> 00:26:58,390 +أنا بدي أحكي نقطة نقطة اتفضلي يالا من نفسي أنا + +400 +00:26:58,390 --> 00:27:03,810 +نسمع تفضلي تفضلي نسمع نسمع هتحكي نقطة بقولك في + +401 +00:27:03,810 --> 00:27:08,770 +واحد سام كاريرا على فرح مخلاش ولا حد ينقط اللي + +402 +00:27:08,770 --> 00:27:14,690 +أحلوة دي سام كاريرا ولا سباك؟ سباك مش عارفة إيش + +403 +00:27:14,690 --> 00:27:20,000 +بتقوله اللي بيحق بيعي بيصلح شو بتقوله عنه؟السبّاك + +404 +00:27:20,000 --> 00:27:23,580 +اللي حنافية بتنجّب بالجبل السبّاك اللي بفتوله + +405 +00:27:23,580 --> 00:27:28,020 +الجلد عشان ما ينقل السبّاك اللي حكت النقطة فاتت + +406 +00:27:28,020 --> 00:27:37,220 +نسمع نسمع نسمع أنتي من وين يا نسمع؟ من غزة السبّاك + +407 +00:27:37,220 --> 00:27:39,340 +هو اللي يعني انت اللي حضر الفرح وماخلّاش الناس + +408 +00:27:39,340 --> 00:27:42,220 +ينجطه لأن السبّاك هو البصل الحنافية السمكة هي + +409 +00:27:42,220 --> 00:27:48,440 +السيارات يعني أه أه معلش أنا مشكلة + +410 +00:27:49,560 --> 00:27:55,100 +مخصوم منك درجة ‏- لا تشاركيش تاني مرة بالنقطة ‏- + +411 +00:27:55,100 --> 00:27:59,340 +أنا بمزح يا عزيزي ‏- و أنا بمزح والله ‏- و أنا + +412 +00:27:59,340 --> 00:28:03,860 +بمزح والله و راح أشارك ‏- بمزح والله ‏- نقطة حلوة + +413 +00:28:03,860 --> 00:28:07,100 +ممكن نحكيها للتعود من ال «باكاليروس» اللي ماعنده + +414 +00:28:07,100 --> 00:28:14,020 +مش نقطة بس من أكتوع الفاس ‏- فضلي كامليرح نيجي + +415 +00:28:14,020 --> 00:28:17,340 +لأنواع القرارات الـ Decision Style في عندى عدة + +416 +00:28:17,340 --> 00:28:22,360 +معايير لتقسيم القرارات رح نستفيد، رح احنا نذكرها و + +417 +00:28:22,360 --> 00:28:27,540 +رح نتعمق بنوع واحد فقط رح نيجي لتصنيف حسب وظائف + +418 +00:28:27,540 --> 00:28:31,280 +الإدارة، في عندى قرارات تصنف حسب قرارات الإدارة + +419 +00:28:31,920 --> 00:28:38,200 +طريقة تنظيم قيادة رقابة في عندي حسب وظائف المؤسسة + +420 +00:28:38,200 --> 00:28:41,520 +الرئيسية اللي هي إما قرارات تتعلق بقسم التصريق أو + +421 +00:28:41,520 --> 00:28:44,940 +الأفراد أو المالية أو الإنتاج وغيرها حسب الشكل في + +422 +00:28:44,940 --> 00:28:48,340 +عندي قرارات إما بتكون مكتوبة أو قرارات حتى بتكون + +423 +00:28:48,340 --> 00:28:53,740 +شفاهية في عندي بالنسبة حسب اليقين في قرارات بتكون + +424 +00:28:53,740 --> 00:28:56,400 +مؤكدة طبعا مش مؤكدة يعني هي بتكون مبينية على + +425 +00:28:56,400 --> 00:29:01,720 +معلومات كامة يا أستاذ وين بتشرحي؟ نعم وين بتشترها؟ + +426 +00:29:01,990 --> 00:29:04,670 +وهنا بتشرح أيه؟ في أنواع القرارات، في أنواع + +427 +00:29:04,670 --> 00:29:07,430 +القرارات أنا جاعدة بدور من وين عشان البنات يلحقوا + +428 +00:29:07,430 --> 00:29:12,470 +ويقرأوا أو وظائف إدارة لأ أصل هو هذا يا دكتورة + +429 +00:29:12,470 --> 00:29:15,410 +أنواع القرارات التصنيفات الستة الأولى مش موجودين + +430 +00:29:15,410 --> 00:29:22,390 +بالكتاب فأنا قولتليكوا عادلش على ال slide قولتليك + +431 +00:29:22,390 --> 00:29:25,510 +ايه كتبيها يا auntie بتمنى البنات يكونوا طبعينه أو + +432 +00:29:25,510 --> 00:29:30,170 +يسجلوا الملاحظات هذه ماشي أو ماشي مش مشكلة ماشي + +433 +00:29:30,170 --> 00:29:36,100 +نرجع بشويشأنواع القرارات حسب وظائف الإدارة اللي هو + +434 +00:29:36,100 --> 00:29:38,680 +حسب الوظائف الإدارة الرئيسية اللي احنا عارفينها + +435 +00:29:38,680 --> 00:29:43,500 +اللي هي تخطيط، تنظيم، قيادة، رقابة، حسب وظائف + +436 +00:29:43,500 --> 00:29:48,120 +المؤسسة اللي هي وظائفها الرئيسية، إما قررت… ‏- لا، + +437 +00:29:48,120 --> 00:29:51,720 +لا، لا، لا، توجيه مش رقابة، التوجيه مش قيادة، + +438 +00:29:51,720 --> 00:29:55,200 +الأداء التوجيه، لحظة ‏- قيادة، قيادة، رقابة، أنا + +439 +00:29:55,200 --> 00:30:00,000 +قولت توجيه ‏- توجيه، توجيه وظائف + +440 +00:30:00,000 --> 00:30:06,310 +الإدارة اللي أصلا أنت عارفهاصحيح تخطيط تخطيط تخطيط + +441 +00:30:06,310 --> 00:30:07,090 +تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط + +442 +00:30:07,090 --> 00:30:08,850 +تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط + +443 +00:30:08,850 --> 00:30:17,390 +تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط + +444 +00:30:17,390 --> 00:30:20,950 +تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط + +445 +00:30:20,950 --> 00:30:23,370 +تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط تخطيط + +446 +00:30:23,370 --> 00:30:23,770 +تخطيط + +447 +00:30:28,130 --> 00:30:32,770 +حسب وظائف المؤسسة الرئيسية، اللي هي إنها تسويق + +448 +00:30:32,770 --> 00:30:38,170 +أفراد تصنيع موارد مالية جزدية مالية، إنتاج وغيرها + +449 +00:30:38,170 --> 00:30:44,030 +من الوظائف، هي المؤسسة تسويق، إنتاج، أفراد، مالية + +450 +00:30:44,030 --> 00:30:48,270 +موقف + +451 +00:30:48,270 --> 00:30:52,450 +اللي حصل بالقرن، نقطة مصرية في واحد مصر كان في + +452 +00:30:52,450 --> 00:30:57,810 +الحج فبحكي واجف بالدم الكعبة، لهوش بيحكييا ربنا + +453 +00:30:57,810 --> 00:31:03,210 +أنت عارف وانعارف فبلاش كترة الكلام فانت + +454 +00:31:03,210 --> 00:31:09,650 +قم عزيزي خلاص ليش يحكي و لا بنعرف؟ الشكل مشروحة في + +455 +00:31:09,650 --> 00:31:14,910 +الـslide ولا نكتب؟ لأ أنا ماشرحتش بصراحة ماتعمقش + +456 +00:31:14,910 --> 00:31:17,530 +إلا بالروتينية أو غير روتينية يعني أكتر الشكل أما + +457 +00:31:17,530 --> 00:31:20,190 +يكون شفهي مكتوب أو شفهي + +458 +00:31:30,840 --> 00:31:36,900 +ماشي عاملة شافة + +459 +00:31:36,900 --> 00:31:41,580 +إيه؟ بالكلام يعني بالكلام أو مكتوب بيكون فيه قرار + +460 +00:31:41,580 --> 00:31:47,280 +كتابي يعني في عندي بيان مكتوب فيه القرار اليقين + +461 +00:31:47,280 --> 00:31:51,000 +اليقين + +462 +00:31:51,000 --> 00:31:54,640 +إن في عندي مؤكداللي هو عندي معلومات كاملة قبل + +463 +00:31:54,640 --> 00:31:58,720 +اتخاذ القرار في عندي عدم التأكد، معلومات ناقصة، + +464 +00:31:58,720 --> 00:32:02,280 +إنه مش كل المعلومات عندي وفي عندي مخاطرة، اللي هو + +465 +00:32:02,280 --> 00:32:06,780 +معلومات ناقصة، فإن في عندي احتمال موجود، احتمال + +466 +00:32:06,780 --> 00:32:11,080 +تحقيق بنسبة معينة، هذا موجود في، لاحقا، اللي هو + +467 +00:32:11,080 --> 00:32:16,460 +في، اللهم أصلا على سيدنا محمد في، راح تشرح روانت، + +468 +00:32:16,460 --> 00:32:24,220 +في حالة التأكد، صحيح، okayهي عندي كمان حسب نوع + +469 +00:32:24,220 --> 00:32:27,320 +متاخذ القرار إنه ممكن يكون قرار فردي أو قرار + +470 +00:32:27,320 --> 00:32:33,000 +بشهورة، يعني جماعي هذه + +471 +00:32:33,000 --> 00:32:35,120 +السؤال اللي أنتوا عاملينها للصفحات هاللي تابتة + +472 +00:32:35,120 --> 00:32:38,280 +يعني؟ شو اللي هتحكم فيه أنا؟ لأ يا دكتورة، انت + +473 +00:32:38,280 --> 00:32:46,480 +حدديها زغر الخط بدا أزغر، عشان نزهر البنات ماشي، + +474 +00:32:46,480 --> 00:32:51,910 +من أنواع القرارات هاللي واضحة نعمل كمان slideفي + +475 +00:32:51,910 --> 00:32:53,270 +عندي حسب متخذ القرار + +476 +00:32:53,270 --> 00:33:09,470 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +477 +00:33:21,880 --> 00:33:26,540 +في عندي حسب اليقين والمعلومات المتوفرة أنا متأكد + +478 +00:33:26,540 --> 00:33:32,300 +يا أنتي ماشي okay متخز القرار أنه يكون أما يكون + +479 +00:33:32,300 --> 00:33:36,020 +فردي أو جماعي في عندي من الناحية القانونية أنه + +480 +00:33:36,020 --> 00:33:41,120 +يكون قرار ملزم يعني تابع القانون أو غير ملزم أنه + +481 +00:33:41,120 --> 00:33:44,980 +مش يقدر يعني تتغيرات القانون أنه بقدر أستغل نعم + +482 +00:33:44,980 --> 00:33:47,680 +لحظة قبلها قرار ملزم أي إجبار؟ + +483 +00:33:50,650 --> 00:33:57,490 +الدورة من 8 إلى 10 كانت، خلاص. نفتح قص، قرار غير + +484 +00:33:57,490 --> 00:34:02,690 +ملزم، وهذا ما بسميه قرار، بسمي أساكر قص توصية، + +485 +00:34:02,690 --> 00:34:07,230 +ماسموش قرار يعني، الآن إحنا نشوف مع بعض، الإجتماع + +486 +00:34:07,230 --> 00:34:13,470 +بينجم عنه قرارات ملزمة، قرار تخفية ولاد، قرار رفع + +487 +00:34:13,470 --> 00:34:18,390 +الراتب، تخفية الراتب للاد، لكن ورش العمل والندوات + +488 +00:34:18,390 --> 00:34:27,890 +والمؤتمرات،توصيات غير ملزمة نوصي + +489 +00:34:27,890 --> 00:34:42,710 +بترقية فلان نوصي، ماشي، هنا تم اتخاذ قرار بالترقية + +490 +00:34:42,710 --> 00:34:49,600 +لأن فيه فرق يا أخوات، فيه فرق بالإتنينفيش حاجة اسم + +491 +00:34:49,600 --> 00:34:56,600 +القرار ملزم، هو بس عشان الشرح، هي التوصية. إذا + +492 +00:34:56,600 --> 00:35:04,640 +ممكن يجينا سؤال ما الفرق بين؟ سؤال موجه لـ«فاتن»، + +493 +00:35:04,640 --> 00:35:09,980 +سألناك يا «فاتن»؟ ما الفرق بين القرار والتوصية؟ ما + +494 +00:35:09,980 --> 00:35:14,780 +الفرق بين القرار والتوصية؟ حكينا إن القرار بيكون + +495 +00:35:14,780 --> 00:35:20,330 +ملزم لتنفيذه، بينما التوصية مش إلزامي.لأ ‏- أنا + +496 +00:35:20,330 --> 00:35:23,290 +ماكنت معاكم من الـ…‏ ‏- لأ، هو يتوشف احنا + +497 +00:35:23,290 --> 00:35:47,950 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +498 +00:35:48,200 --> 00:35:53,160 +هذه مشروحة، تفضّلي مش سامع نعم مشروحة، إلها slide + +499 +00:35:53,160 --> 00:35:56,820 +هاي إلها slide أه إلها slide دان مش slide كمان + +500 +00:35:56,820 --> 00:36:02,280 +تفضّلي مبرمج، قرار مبرمج صحيح ال program decisions + +501 +00:36:02,280 --> 00:36:05,340 +و ال non-program decisions حسب الروتينية، حسب + +502 +00:36:05,340 --> 00:36:10,650 +الروتينية أهمدى روتينية القرار قرارات إلى قرارات + +503 +00:36:10,650 --> 00:36:13,530 +مبرمجة وقرارات غير مبرمجة القرارات المبرمجة هي + +504 +00:36:13,530 --> 00:36:16,730 +قرارات روتينية تم اتخاذها من واقع خبرة سابقة لحل + +505 +00:36:16,730 --> 00:36:21,030 +مشاكل متكاربة أنه أنا بأتخذ مثل هذه القرارات بشكل + +506 +00:36:21,030 --> 00:36:24,630 +مستمر مثلا لو عندي طالب مثلا مخلص ال «باكالوريوس» + +507 +00:36:24,630 --> 00:36:28,530 +ويريد يقدم ل«ماجستير» فعندي أنا فيه خطوات أنا لازم + +508 +00:36:28,530 --> 00:36:31,290 +أتبعها واحد، اتنين، تلاتة حتى أقبله مثلا هل معدله + +509 +00:36:31,290 --> 00:36:35,760 +فوق الـ60 مثلاإذا والله الجامعة لا تشترط إنه يكون + +510 +00:36:35,760 --> 00:36:39,500 +معدل فوق الـ60 فأنا خلاص بقبله، إذا لأ فخلاص إن هو + +511 +00:36:39,500 --> 00:36:43,720 +مش مجبول، مثلا اتنين، هل التخصص موجود مثلا في + +512 +00:36:43,720 --> 00:36:46,960 +الجامعة؟ أنا بحكي مثلا إنه خلاص بروح للخطوة + +513 +00:36:46,960 --> 00:36:50,140 +التالية، إذا لأ خلاص فأنا بارفضه، وها كذا، إنه في + +514 +00:36:50,140 --> 00:36:52,620 +عندى عشان أتخذ القرار الصحيح بازم أتبع الخطوات + +515 +00:36:52,620 --> 00:36:55,540 +واحد، اتنين، تلاتة موجودة ومحددة وبأصل في الأخير + +516 +00:36:55,540 --> 00:36:58,540 +لنتيجة، لكن القرارات غير من الـBiomechanics وليأ، + +517 +00:36:58,540 --> 00:37:01,380 +وليأ، وليأ، وليأ، وليأ، وليأ، و + +518 +00:37:19,910 --> 00:37:21,310 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +519 +00:37:29,550 --> 00:37:34,650 +مثلا عندي غياب، لأ مش غياب، عندي مثلا الطابع عندى + +520 +00:37:34,650 --> 00:37:39,530 +بالمكتب، خلص الورق عندي، مباشرة أنا بروح بقول لل + +521 +00:37:39,530 --> 00:37:42,310 +secretary بدي ورق طابع، هو مباشرة بروح بيتاخد + +522 +00:37:42,310 --> 00:37:44,930 +الإجراء اللي لازم، مش أنا بدي أروح أعقد، أروح أجيب + +523 +00:37:44,930 --> 00:37:49,510 +للعميد، أقوله كذا كذا و بدي تعمل الشيء معاه تعمل + +524 +00:37:49,510 --> 00:37:55,000 +الشيء معاه عشان ناخد ورق للطابع ولا شو رأيك؟مش + +525 +00:37:55,000 --> 00:37:58,520 +سامع، المهم هو يعني مش يعني تتطلب أني أمره تحلي + +526 +00:37:58,520 --> 00:38:01,160 +العمليات السابقة، أن أجيب بدائل و تحلي البدائل + +527 +00:38:01,160 --> 00:38:04,600 +ومعلومات عشان هذا القرار، انه خلاص يعني القرار في + +528 +00:38:04,600 --> 00:38:07,860 +هذه الحالة ماعرفاش كده أعمل هل بنعمل الشماعة عشان + +529 +00:38:07,860 --> 00:38:11,260 +والله والد الطابعة خلص؟ لأ طبعا لأ طبعا، هذا إشي + +530 +00:38:11,260 --> 00:38:15,040 +روتيني يعني عشان أنا ناسي مفتاح المكتب؟ لأ طبعا، + +531 +00:38:15,040 --> 00:38:18,820 +بتجيبه من الأزرق فتنة، okay فتنة فأيدها، نسمعها، + +532 +00:38:18,820 --> 00:38:19,480 +اتفضل يا فتن + +533 +00:38:42,460 --> 00:38:47,340 +القرار بيكون ملزم + +534 +00:38:48,920 --> 00:38:53,420 +ماشي، لكن التوصية لأ، التوصية غير ملزمة القرار + +535 +00:38:53,420 --> 00:38:56,700 +بترتب على إدراءات جزائية لو لم يتم تنفيذه، التوصية + +536 +00:38:56,700 --> 00:39:03,040 +لأ، واضح؟ آه، واضح، فما فكرت في إيه تاني؟ لأ، شكرا + +537 +00:39:03,040 --> 00:39:06,380 +للمداخلة، هنقفل ونرجع، جاهزين نقطة أو لأ؟ + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/9pWGEIzAG9o.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/9pWGEIzAG9o.srt new file mode 100644 index 0000000000000000000000000000000000000000..8cd179875642ad7c5f660f877de7eb1ab15c7b91 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/9pWGEIzAG9o.srt @@ -0,0 +1,1839 @@ +1 +00:00:53,540 --> 00:00:57,060 +طبعًا، يا أخوات، أنا مستمتعة بالمداخلات، فعشان كده + +2 +00:00:57,060 --> 00:01:02,280 +مددت المحاضرة. نكمل، لحظة يا أخوات، ده واضح نقطة. + +3 +00:01:03,260 --> 00:01:08,520 +فيه فرق بين ثقافة المؤسسة والتدخل في حرية الآخرين. + +4 +00:01:10,340 --> 00:01:13,520 +بعض المنظفين بيعمل نفسة وصي على المنظفين خاصة الجدد + +5 +00:01:13,520 --> 00:01:17,740 +أو صغير السن، الشباب، مش من حقه، والأصل ده دي + +6 +00:01:17,740 --> 00:01:22,300 +ثقافة المؤسسة. واضح؟ تمنا عن الشغل هذه.الآن إحنا عندنا + +7 +00:01:22,300 --> 00:01:24,960 +موظف مسيحي لابس صليب، +أنا ماله يلبس صليب ولا + +8 +00:01:24,960 --> 00:01:30,300 +مالبسش، مش من حاجة نتدخل فيها، ماشي؟ لكن ثقافة + +9 +00:01:30,300 --> 00:01:35,560 +المؤسسة لأ، هل إحنا علاقتنا نسمية مع الجنس الآخر، + +10 +00:01:35,560 --> 00:01:40,640 +ولا علاقة رفعين التكليف؟ يعني بعض المؤسسات بتلاقي + +11 +00:01:40,640 --> 00:01:44,880 +الموظف عرف عن زميله تقول تفاصيل تفاصيل حياته، هي + +12 +00:01:44,880 --> 00:01:50,520 +اللي بتحكي له. وهذا الأسلوب مش مخالف في المؤسسات، وبعض + +13 +00:01:50,520 --> 00:01:54,380 +المؤسسات بتقول لها ممنوع يا جماعة، ما بصحش. يلّا يا + +14 +00:01:54,380 --> 00:01:56,180 +أستاذة حنين، اتفضلي. + +15 +00:01:58,840 --> 00:02:02,860 +حلو بعد ما وضحت لنا الدكتورة ماذا يعني، شو يعني + +16 +00:02:02,860 --> 00:02:06,860 +ثقافة المنظمة، حلو ثقافة أنظمة أو ثقافة المنظمات + +17 +00:02:06,860 --> 00:02:10,720 +تتأثر بثلاثة عناصر رئيسية، وهذه العناصر الرئيسية + +18 +00:02:10,720 --> 00:02:15,100 +طبيعة الأعمال التي تعمل بها المنظمة، هناك في بعض + +19 +00:02:15,100 --> 00:02:20,920 +المنظمات تصبح ثقافتها ذات أعضاء ديناميكية تصبح + +20 +00:02:20,920 --> 00:02:26,880 +ثقافتها منفتحة وشفافة أساسية + +21 +00:02:26,880 --> 00:02:37,020 +سامعيني + +22 +00:02:37,020 --> 00:02:41,540 +يا أخوات؟ «لأ، رح صرف، لأ، رح صرف» «لأ، رح صرف، + +23 +00:02:41,540 --> 00:02:43,500 +لأ، رح صرف» «لأ، رح صرف، لأ، رح صرف» ماشي + +24 +00:02:46,320 --> 00:02:50,620 +إذا أنت بتتأثر بالثقافة بتاعة الشغل، +إما بيئة + +25 +00:02:50,620 --> 00:02:53,880 +العمل، بيشتغلوا فيها، إذا كانت بيئة عمل متغيرة، زي + +26 +00:02:53,880 --> 00:02:57,260 +اللي بيشتغلوا في المجال الـIT والتسويق الإلكتروني، + +27 +00:02:57,260 --> 00:03:00,720 +بيكون لهم ثقافة متغيرة، غير اللي بيشتغلوا بشكل + +28 +00:03:00,720 --> 00:03:03,040 +مثلا من ثمانية تلاتة، وبروحوا على المكاتب في + +29 +00:03:03,040 --> 00:03:07,440 +المؤسسات. النوع الثاني، رؤية القادة، رؤية القادة + +30 +00:03:07,440 --> 00:03:14,030 +للمؤسسة هذه، ممكن يكون لها دور. أيضًا الخبرة. إحنا + +31 +00:03:14,030 --> 00:03:16,830 +من خبرتنا لما سمحنا للموظفين يتحدثوا مع بعض، + +32 +00:03:16,830 --> 00:03:20,150 +ويرفعوا التكليف، صار مشابه. وصار كلام عن سمعة + +33 +00:03:20,150 --> 00:03:25,730 +المراسلات، بدناش، خليكوا رسميين أحسن، واضح؟ هي هذا + +34 +00:03:25,730 --> 00:03:28,750 +المقصود بالعوامل اللي بتؤثر في ثقافة المؤسسة. + +35 +00:03:30,470 --> 00:03:35,670 +السؤال، اذكري أهمية الـCulture تبع المنظمة، اذكري + +36 +00:03:35,670 --> 00:03:37,150 +أهمية الـCulture. + +37 +00:03:49,160 --> 00:03:52,580 +لأ، هي الظاهرة، حنين، فصل عندها الـNet. أهمية + +38 +00:03:52,580 --> 00:03:57,720 +الثقافة، اللي هي Home، ممكن يجي سؤال ما المقصود + +39 +00:03:57,720 --> 00:04:06,060 +بـHome؟ بناء إحساس بالـHistory، اللي هو التاريخ، + +40 +00:04:06,060 --> 00:04:10,220 +إيجاد شعور بالتوحد، مش مرض التوحد، لأ، اللي هنا + +41 +00:04:10,220 --> 00:04:13,980 +الشراكة، مش معناها سمعنا التوحد، إن إحنا زي بعض، + +42 +00:04:13,980 --> 00:04:14,920 +لأ، في فرق، + +43 +00:04:17,410 --> 00:04:21,150 +بيصير عندنا شعور بالانتماء. زي ما حكينا، إحنا أسرة + +44 +00:04:21,150 --> 00:04:26,030 +واحدة، عندك مناسبة، بنشيك عليها على طول، يعني، مثلا، + +45 +00:04:26,030 --> 00:04:29,850 +في بعض الأفراح، مثلا، واحدة منكم عروسة وراحوا + +46 +00:04:29,850 --> 00:04:33,970 +زميلاتها على الحنة، بتعملوا فقرة خاصة، بشعور + +47 +00:04:33,970 --> 00:04:39,510 +بالانتماء، أيضًا، بيصير تبادل بين الأعضاء، ماشي، + +48 +00:04:39,510 --> 00:04:43,910 +تبادل العلاقات الطيبة، ثقافة منظمة سليمة، بتضمن + +49 +00:04:43,910 --> 00:04:46,790 +الاستقرار في إدارة المؤسسة، ما يكونش عندنا صراعات، + +50 +00:04:47,140 --> 00:04:49,200 +بيكون عندنا إيش صراع. + +51 +00:04:51,800 --> 00:04:54,560 +نقطة واحدة أنا مش راح أحتاج، ليه الـHome؟ شو معنى + +52 +00:04:54,560 --> 00:05:00,520 +بناء إحساس بالتاريخ؟ «History» يعني التاريخ؟ آه + +53 +00:05:00,520 --> 00:05:03,840 +مرة + +54 +00:05:03,840 --> 00:05:06,020 +ثانية + +55 +00:05:14,650 --> 00:05:19,570 +لأ، متى تنشأ الثقافة؟ تنشأ عند بداية المؤسسة، +عند + +56 +00:05:19,570 --> 00:05:24,710 +بداية تأسيسها ووضع أسسها، بيجي المنظفين اللي هم + +57 +00:05:24,710 --> 00:05:28,510 +الجيل الأول أو نوعيه الأول في هذه المؤسسة بيعملوا + +58 +00:05:28,510 --> 00:05:34,170 +ثقافة، وبنمشي عليها، لأن هذه الثقافة جاية من تاريخ + +59 +00:05:34,170 --> 00:05:40,490 +تأسيس المؤسسة، لحالها بتظهر، واضح؟ لحالها بتظهر، + +60 +00:05:40,490 --> 00:05:46,580 +بتكونش مكتوبة، والله الثقافة، لأ، قصة الـUniform + +61 +00:05:46,580 --> 00:05:51,040 +ومواعيد الدوام، هذه مش ثقافة، هذه سياسات إدارية، + +62 +00:05:51,040 --> 00:05:54,860 +سياسات إيش؟ إدارية. أنا شرحت هذه يا حنين لما + +63 +00:05:54,860 --> 00:05:55,960 +احتفيتي. + +64 +00:05:58,960 --> 00:06:00,980 +أدخل مستويات الثقافة مع الـ ‏-أنا كنت بأتكلم في + +65 +00:06:00,980 --> 00:06:07,000 +مستويات الله ‏-نعم؟ أدخل مستويات الثقافة مع + +66 +00:06:07,000 --> 00:06:08,460 +التعريف، ‏تفضلي يا أستاذة يا حنين. + +67 +00:06:18,010 --> 00:06:23,670 +بعضها؟ ماشي، توقفت الصورة عند حنين عندنا ثقافة مرئية + +68 +00:06:23,670 --> 00:06:28,990 +وعندنا ثقافة تفضلي + +69 +00:06:28,990 --> 00:06:34,550 +ثقافة + +70 +00:06:34,550 --> 00:06:37,530 +تنظيمية، علشان عندنا ثقافة مرئية وثقافة جوهرية + +71 +00:06:37,530 --> 00:06:40,490 +الثقافة المرئية بالإنجليزي is an observable culture + +72 +00:06:50,560 --> 00:06:54,400 +العناصر والثقافة المرئية بتعتمد على أنها بتتجلى + +73 +00:06:54,400 --> 00:06:58,780 +بوضوح السلوك العمل، بوضوح السلوك العمل من خلال + +74 +00:06:58,780 --> 00:07:06,580 +أنها بتتجلى بوضوح السلوك عمل، بوضوح السلوك عمل، + +75 +00:07:06,580 --> 00:07:09,740 +بوضوح السلوك عمل، بوضوح السلوك عمل، بوضوح + +76 +00:07:09,740 --> 00:07:12,320 +السلوك عمل، بوضوح السلوك عمل، بوضوح السلوك + +77 +00:07:12,320 --> 00:07:13,500 +عمل، بوضوح السلوك عمل، بوضوح السلوك عمل، + +78 +00:07:13,500 --> 00:07:14,440 +بوضوح السلوك عمل، بوضوح السلوك عمل، بوضوح + +79 +00:07:14,440 --> 00:07:17,570 +السلوك عمل، بوضوح السلوك، نجي بالثقافة الجوهرية، + +80 +00:07:17,570 --> 00:07:19,910 +الثقافة الجوهرية الـ Core Culture هي القيم + +81 +00:07:19,910 --> 00:07:22,810 +الجوهرية أو الافتراضات والمعتقدات المهمة اللي + +82 +00:07:22,810 --> 00:07:25,730 +بتشكل وتوجه سلوك الأفراد، لما أنها قيم جوهرية + +83 +00:07:25,730 --> 00:07:29,950 +وبتمثل افتراضات ومعتقدات مهمة، لها .. لها تأثير + +84 +00:07:29,950 --> 00:07:33,310 +في سلوك الأفراد اللي بتوجههم، بناءً عليه كمان + +85 +00:07:33,310 --> 00:07:36,710 +أنها ثقافة جوهرية بتعتمد على .. بتحدد حدود الثقافة + +86 +00:07:36,710 --> 00:07:39,290 +المرئية، في علاقة بينهم إن الثقافة الجوهرية بتحدد + +87 +00:07:39,290 --> 00:07:42,610 +حدود الثقافة المرئية المظهر بها، المظهر، المظهر + +88 +00:07:42,610 --> 00:07:45,510 +لها، +وهي الـObservable Culture، أثناء التمثل العظيم، + +89 +00:07:45,510 --> 00:07:50,670 +اللي هو الأداء والتميز والمسؤولية في المنظمة، + +90 +00:07:50,670 --> 00:07:53,990 +المسؤولية الاجتماعية والنزاهة والانتماء بين + +91 +00:07:53,990 --> 00:07:58,570 +الموظفين، وخدمات الزبائن. Okay، الثقافة المرئية + +92 +00:07:58,570 --> 00:08:01,270 +من… تفضلي. + +93 +00:08:02,790 --> 00:08:06,650 +عم بسمعك. Okay، الثقافة المرئية، اللي هي الثقافة + +94 +00:08:06,650 --> 00:08:14,420 +الملموسة، بلمسها أنا، أنا دخلت على ال «باند» في شهر + +95 +00:08:14,420 --> 00:08:19,120 +رمضان اللي جت كله محطين الترحة، طبعًا، هي ثقافة + +96 +00:08:19,120 --> 00:08:24,740 +مُدعمة، ماشي، أو ثقافة مسموعة، لو سمحتوا يا جماعة + +97 +00:08:24,740 --> 00:08:27,580 +بنروح نصلي عشر دقايق ونرجع، خلاص، قريب من عشر + +98 +00:08:27,580 --> 00:08:35,660 +دقايق ونرجع، لمست الشيء هذا، دخلت الجامعة اللي جت + +99 +00:08:35,660 --> 00:08:38,740 +كل ال «باند» لابسين حجاب، وجدت إنها دي ثقافة يعني، + +100 +00:08:38,740 --> 00:08:41,600 +خلاص، بس هذه الثقافة نابعة من السياسة، خذوا بعضكم. + +101 +00:08:42,480 --> 00:08:47,000 +الثقافة الجوهرية بتكون بتوجه سلوكنا زي إيش، بدنا + +102 +00:08:47,000 --> 00:08:49,520 +نيجي نصلي الظهر، بتلاقي النساء بيروحوا بيصلوا في + +103 +00:08:49,520 --> 00:08:52,540 +غرفة وبيساكروا على حالهم، والرجال بيصلوا في + +104 +00:08:52,540 --> 00:08:59,200 +الساحة، ساحة المؤسسة، آه. لأنها دي الثقافة الجاية + +105 +00:08:59,200 --> 00:09:01,840 +من المعتقد إن أنتو صلوا لحالكم وساكروا الباب + +106 +00:09:01,840 --> 00:09:06,840 +وانتو هذا، روحوا صلوا جامعة أو صلوا في مكان open. + +107 +00:09:08,250 --> 00:09:12,370 +هذا المقصود بالثقافة، «المرآة الملموسة»، أو + +108 +00:09:12,370 --> 00:09:14,330 +«الثقافة الجوهرية». + +109 +00:09:18,370 --> 00:09:26,430 +إيش هلأ؟ آه، اللي هو كيف بنكتسبها من الأعضاء + +110 +00:09:26,430 --> 00:09:29,030 +المنظمة، كيف بدهم يكسبوا ويتقاطموا الثقافة + +111 +00:09:29,030 --> 00:09:31,690 +التنظيمية؟ اللي إحنا حكينا ثقافة مرئية وثقافة + +112 +00:09:31,690 --> 00:09:34,270 +جوهرية كيف ثقافة مرئية للمستويات الثقافية + +113 +00:09:34,270 --> 00:09:37,510 +للمستويات الثقافة التنظيمية كيف بدنا نكتسب هذه + +114 +00:09:37,510 --> 00:09:40,830 +المستويات لثقافة وثقافة التنظيمية من خلال القصص + +115 +00:09:40,830 --> 00:09:43,870 +والحكايات، هلأ الـ .. الـ .. معظم المنظمات بتاعتها + +116 +00:09:43,870 --> 00:09:47,470 +بتقصص النجاح، إنهم يروحوا يقصوا قصص وحكايات تمت + +117 +00:09:47,470 --> 00:09:50,630 +نقلها من أفراد المنظمة، جينا بعد جيه، كتبوا على + +118 +00:09:50,630 --> 00:09:53,990 +مواقع القصص البطولية وأعمال تدل على الحكمة وتسمى + +119 +00:09:53,990 --> 00:09:58,440 +الصلاحات الحياة اللي مقتضا بها، واضح؟ هلأ، نيجي + +120 +00:09:58,440 --> 00:10:02,100 +للأبطال إنه الأبطال هم الأفراد اللي كان عندهم + +121 +00:10:02,100 --> 00:10:05,480 +إنجازات تُذكر يعني إنجازات تُكرر وأعمال استثنائية + +122 +00:10:05,480 --> 00:10:10,180 +تعترف لهم المنظمة بفضلهم وجهدهم ويقدم لهم كل + +123 +00:10:10,180 --> 00:10:12,640 +الاحترام والتقدير وعادة هؤلاء الأبطال بيكونوا + +124 +00:10:12,640 --> 00:10:16,280 +المؤسسين لهذه المنظمات والأخرين لما قاموا بأعمال + +125 +00:10:16,280 --> 00:10:21,260 +كبيرة التقويم والشعائر اللي هي Rights and Results + +126 +00:10:22,920 --> 00:10:25,640 +كانت مجموعة الاحتفالات أو المناسبات اللي بتقيمها + +127 +00:10:25,640 --> 00:10:30,440 +المنظمة أو بتكتفي بفكرة الجماعية وإذا كانت مخططة أو + +128 +00:10:30,440 --> 00:10:33,460 +عقبوية من مناسبات الإنجاز اللي هو بيقيمها ممكن + +129 +00:10:33,460 --> 00:10:38,000 +نعتبرها مثل الـ + +130 +00:10:42,030 --> 00:10:46,070 +المؤسسة إلها شعار خاص فيها تستخدم لغة خاصة فيها + +131 +00:10:46,070 --> 00:10:49,330 +وتعبيرات وإشارات غير لفظية لبث وإيطال موبيع حامة + +132 +00:10:49,330 --> 00:10:52,350 +قيادة المنظمة فيه فرق بين الرمز والشعار يا جماعة + +133 +00:10:52,350 --> 00:10:56,670 +في التقاط، okay القصص والحكايات، اللي هي نحكي كيف + +134 +00:10:56,670 --> 00:10:59,530 +احنا كانت بدايتنا مثلا زي ما بنشوف بداية شركة مثلا + +135 +00:10:59,530 --> 00:11:05,190 +HB كيف كانت وكيف صارت، ماشي شركة Google كيف + +136 +00:11:05,190 --> 00:11:08,390 +بدايتها وكيف الآن، اللي احنا كيف كنا زمان وكيف + +137 +00:11:08,390 --> 00:11:11,990 +كنا الآن أفضل الأبطال هم الأشخاص المبدعين اللي + +138 +00:11:11,990 --> 00:11:15,710 +بيحلوا مشاكل مثلًا، أو بيقدموا اقتراحات ترفع من + +139 +00:11:15,710 --> 00:11:22,010 +شأن المؤسسة. الطقوس والشعائر ع سبيل المثال، احتفال + +140 +00:11:22,010 --> 00:11:26,830 +بمَول عشر سنوات على ترسيس المؤسسة، احتفال بـ25 سنة، + +141 +00:11:26,830 --> 00:11:30,430 +احتفال بـ50 سنة، ماشي، الشعائر اللي هي الأمور + +142 +00:11:30,430 --> 00:11:35,060 +الدينية،العيد، رأس السنة، زي هيك. الرموز مش + +143 +00:11:35,060 --> 00:11:38,680 +الشعار، لا يا جماعة، الرموز الآن أنت قاعدة في + +144 +00:11:38,680 --> 00:11:43,480 +المؤسسة وزميلتك، قاعدين في مكاتبكم يعني، وفيه + +145 +00:11:43,480 --> 00:11:47,720 +زبائن، بتكونوا تحكوا شيء سري، بتكونش هما يسمعوا، + +146 +00:11:47,720 --> 00:11:51,980 +فبتحكوا بالإشارات أو بالغمز، بتفهموا بعض، هذا + +147 +00:11:51,980 --> 00:11:55,300 +المقصود فيها. مع الموضوع اللي وجدت إحنا بنصير + +148 +00:11:55,300 --> 00:12:00,380 +دائرة، خلاص يعني.أو ممكن تبعتلها SMS وتقولي أخد + +149 +00:12:00,380 --> 00:12:03,400 +يبقى لك جوالي كرام يعني، وإنت ليه بعتلها؟ هذا + +150 +00:12:03,400 --> 00:12:08,280 +المقصود بالرموز، ما اتكلمش، واضح؟ واضحة ولا + +151 +00:12:08,280 --> 00:12:20,300 +عيدها؟ عيدها تاني؟ واضحة، واضحة، من الواقع بتبسط، + +152 +00:12:20,300 --> 00:12:24,660 +فضلي، هذا الشكل اللي بوضح العلاقة اللي افترضناها + +153 +00:12:31,070 --> 00:12:37,230 +هذه أمثلة حلوة تجاربها تجاربها تجاربها تجاربها + +154 +00:12:37,230 --> 00:12:40,330 +تجاربها تجاربها تجاربها تجاربها تجاربها تجاربها + +155 +00:12:40,330 --> 00:12:40,490 +تجاربها تجاربها تجاربها تجاربها تجاربها تجاربها + +156 +00:12:40,490 --> 00:12:40,830 +تجاربها تجاربها تجاربها تجاربها تجاربها تجاربها + +157 +00:12:40,830 --> 00:12:41,230 +تجاربها تجاربها تجاربها تجاربها تجاربها تجاربها + +158 +00:12:41,230 --> 00:12:41,250 +تجاربها تجاربها تجاربها تجاربها تجاربها تجاربها + +159 +00:12:41,250 --> 00:12:43,090 +تجاربها تجاربها تجاربها تجاربها تجاربها تجاربها + +160 +00:12:43,090 --> 00:12:48,050 +تجاربها + +161 +00:12:48,050 --> 00:12:54,370 +تجاربها تجارب + +162 +00:12:54,510 --> 00:12:57,710 +لكل فرد من أفراد المنظمة اللي بيعملوا فيها لازم + +163 +00:12:57,710 --> 00:13:00,390 +يكونوا يلتزموا أنهم يحصلوا مصلحة العليا رئيسية + +164 +00:13:00,390 --> 00:13:03,870 +للمنظمة. فهلأ ممكن أنه نعكس هذه تقاربات نظرية قوية + +165 +00:13:03,870 --> 00:13:07,010 +على أسلوب هوندا شركة هوندا لأنها في تفكيرها وفي + +166 +00:13:07,010 --> 00:13:10,410 +تصريحات عملها لأن شركة هوندا هلأ أي ذائعة تستطيع + +167 +00:13:10,410 --> 00:13:14,930 +تطلع عليها بـ «هوندا واعي» تمثل مجموعة بتركز على + +168 +00:13:14,930 --> 00:13:20,290 +الطموح، بتركز على احترام أفكار أفراد هم العاملين + +169 +00:13:20,290 --> 00:13:23,490 +والاتصالات المفتوحة الـ Open Communication والمتعة + +170 +00:13:23,490 --> 00:13:28,330 +في العمل Work Environment بتركز على إن أفراد هذه + +171 +00:13:28,330 --> 00:13:31,110 +المنظمة بيكونوا طيبين، بيبقوا عندهم أفكار، وده + +172 +00:13:31,110 --> 00:13:35,270 +إنهم في نفس الوقت بيكون العمل مبدأ، ممتع ومبدأ. + +173 +00:13:35,490 --> 00:13:40,730 +طبعًا، هذي هي بس ما أعطيكي تجربة Hyundai العنوان، + +174 +00:13:40,730 --> 00:13:43,930 +بس هذي من درجة تحت ألف القصص والمواقف اللي بتدل + +175 +00:13:43,930 --> 00:13:48,590 +على إيش، بتدل على الثقافة. ع سبيل مثلًا، إتصارنا + +176 +00:13:48,590 --> 00:13:54,160 +فتوحة. كيف هذي بتكون تقافة؟ لو أنا عايزة المدير، هل + +177 +00:13:54,160 --> 00:13:57,620 +لازم أهجر عند الـ Secretary؟ ولا أروح أستنى؟ ولا + +178 +00:13:57,620 --> 00:14:01,420 +ممكن أعبر على طول كوني موظف؟ هذه ثقافة بتختلف من + +179 +00:14:01,420 --> 00:14:06,740 +مؤسسة لمؤسسة، ما بنختلف فيها، ماشي؟ مثل المتعة في + +180 +00:14:06,740 --> 00:14:13,780 +العمل، لما نعمل رحلات ومسابقات ترفيهية، ماشي؟ + +181 +00:14:13,780 --> 00:14:17,440 +ومعارض للموظفين، طبعًا هدف الشركات الكبيرة، هم + +182 +00:14:17,440 --> 00:14:22,710 +بيحبوا يشتغلوا، زي ما قلنا Google، Google، يعني + +183 +00:14:22,710 --> 00:14:25,250 +ممكن أنت تحضر الفيديو، أو ممكن أنا أبعتلكوا إياها + +184 +00:14:25,250 --> 00:14:27,290 +على الـ Model، لأنه بتغلب لما نفتح الفيديو من هنا. + +185 +00:14:29,170 --> 00:14:34,210 +أنا أتمنى أن أشتغل معاهم صراحة. عجبني الـ Décor، + +186 +00:14:34,210 --> 00:14:38,690 +ألوان فاتحة، كنبة للنوم، في مكان للأطفال، لو + +187 +00:14:38,690 --> 00:14:41,470 +معكِ، بابي تجيبي معكِ. إحنا جامعة سامية فيها + +188 +00:14:41,470 --> 00:14:45,390 +مكان للأطفال. بس مش معناها إنه نسيب الشغل ونقعد + +189 +00:14:45,390 --> 00:14:50,150 +عند الأطفال، لأ طبعًا، بدها سياسة. أماكن اللي + +190 +00:14:50,150 --> 00:14:54,150 +ابتدت أن تنزل،بمثلًا، تكوني قاعدة في مؤسسة، قاعدة + +191 +00:14:54,150 --> 00:14:59,410 +مكتبك في الجنينة، إيش الحلو، واضح؟ هذا المقصود + +192 +00:14:59,410 --> 00:15:01,910 +بالمتعة، عشان إيه الـ Google اللي بيسحبه ومسحبه + +193 +00:15:01,910 --> 00:15:07,370 +عشان يروح ويتذكر إنه ماهل، ماشي، إجازة، وتطلع + +194 +00:15:07,370 --> 00:15:11,770 +رحلتها فيها على دولة حساب المؤسسة، هذا المقصود + +195 +00:15:11,770 --> 00:15:17,470 +فيها، هذا المقصود فيها، واضح؟ فيه مجلس اسمه + +196 +00:15:17,470 --> 00:15:22,380 +الإدارة by value، إدارة بالقيمة، تفضلي، الإدارة + +197 +00:15:22,380 --> 00:15:25,280 +الموظفة بالقيمتها لأ، الإدارة الموظفة بالقيمتها + +198 +00:15:25,280 --> 00:15:29,180 +تعريفها أو مصطلحها إن الإدارة اللي بتقوم بتجربة + +199 +00:15:29,180 --> 00:15:32,890 +وإيقار وإتناء القيم ومشروعات الأجزاء المنظمة يعني + +200 +00:15:32,890 --> 00:15:36,690 +هلأ المنظمة اللي عندها قيم وأخلاق اللي ما بينفع + +201 +00:15:36,690 --> 00:15:40,430 +فقط إنها تتجرّف هذه القيم والأخلاق وما تنفذها وما + +202 +00:15:40,430 --> 00:15:43,790 +تتعامل فيها فلأ من خلال إنه تتمثل في قيم الأخلاق + +203 +00:15:43,790 --> 00:15:47,290 +ما بيكفي إنها بس علينها لازم إنه تتنفذها على أرض + +204 +00:15:47,290 --> 00:15:50,310 +الواقع وتمارسها عمليًا ويتم تحويلها من هذا القيم + +205 +00:15:50,310 --> 00:15:53,970 +وإنشرها لجميع أرزاق المنظمة وأن تدعم بشكل .. تدعم + +206 +00:15:53,970 --> 00:15:56,950 +بشكل حقيقي من قبل جميع المدراء وبالإخلاص من قواهم + +207 +00:15:56,950 --> 00:16:00,430 +فإن نجد من قبل المدراء تكون قد ولا الواقع اللي يعمل + +208 +00:16:00,790 --> 00:16:03,610 +إحنا طول ما عرفنا الثقافة في بداية المحاضرة قلنا + +209 +00:16:03,610 --> 00:16:06,270 +إيه؟ مجموعة من القيم والمعتقدات، بالأصل القيم هي + +210 +00:16:06,270 --> 00:16:10,250 +تنبع من أخلاقنا، ماشي، ما تكونش مخالفة للأخلاق، + +211 +00:16:10,250 --> 00:16:13,290 +إذا الإدارة الموجهة بالقيم هي الإدارة أنها بيعمل + +212 +00:16:13,290 --> 00:16:18,410 +الأخلاق والقيم والمبادئ الموجودة في المؤسسة، + +213 +00:16:18,410 --> 00:16:22,210 +كالمساواة والعدالة في التعامل بين الناس، الاحترام + +214 +00:16:22,210 --> 00:16:27,010 +لشخصية الآخرين وخلفية دينية، واحترام وجودهم + +215 +00:16:27,010 --> 00:16:29,070 +متقدر، ماشي، تفضلي. + +216 +00:16:34,170 --> 00:16:41,030 +اللي راح نجي له إنه التقاط المنظمية يجب إنهم يكونوا + +217 +00:16:41,030 --> 00:16:46,530 +يكونوا المدراء هم قدوة للموظفين في الإدارة الموجهة + +218 +00:16:46,530 --> 00:16:49,750 +اللي هي مثلا إن هناك تقاطة منظمة طرعية لدى بعض + +219 +00:16:49,750 --> 00:16:52,570 +طرح العمل بخوض طبيعة عملهم فالإدارة الموجهة يجب + +220 +00:16:52,570 --> 00:16:55,930 +إنّه ينتج تأثيرها تأثيرها يمكن أن يتأكد من وجود + +221 +00:16:55,930 --> 00:16:59,850 +تأثير في الإدارة الموجهة من خلال تحقيق الإعلانات + +222 +00:17:10,370 --> 00:17:16,430 +الثقافة والرؤية لازم تكون نابعة من الأهداف ما نقولش + +223 +00:17:16,430 --> 00:17:20,190 +هدفنا تسليم البضاعة في الوقت المناسب واحنا + +224 +00:17:20,190 --> 00:17:23,390 +متأخرين، لازم يمشوا نفس المستوى + +225 +00:17:26,860 --> 00:17:29,120 +ثاني شغل اللي هي النزاهة الـ Integrity يجب أن + +226 +00:17:29,120 --> 00:17:32,800 +توفر توفر القيمة الجوهرية دا تعامل أعمال اللي + +227 +00:17:32,800 --> 00:17:36,460 +فيه الأعمال والتطرفات في المنظمة ما تقوليش أنا + +228 +00:17:36,460 --> 00:17:42,360 +المدير يا جماعة واضع الرجل أو الإنسان المناسب في + +229 +00:17:42,360 --> 00:17:45,500 +المكان المناسب وجايب جرايب أشغلهم وليه النزاهة في + +230 +00:17:45,500 --> 00:17:49,060 +العمل؟ واضح إن المدير أول المخالفين، تلاتة + +231 +00:17:52,400 --> 00:17:56,920 +ثلاثة المثابرة إن القيم الجوهرية يجب إن تكون من + +232 +00:17:56,920 --> 00:18:01,160 +قبل الجماعة أعضاء المنظمة لأن مثلًا قيم من القيم + +233 +00:18:01,160 --> 00:18:04,320 +أو أعضاء المؤسسة من المنظمة الثانية أجنبها لازم + +234 +00:18:04,320 --> 00:18:08,500 +يتابروا يفهموا شو هي القيم حتى يتم تطبيقها على + +235 +00:18:08,500 --> 00:18:11,540 +أرض الواقع خدي بالك، هي هنا ما تجيش المثابرة، ما تجيش + +236 +00:18:11,540 --> 00:18:19,000 +الوضوح وفهم الثقافة وضوح وفهم الثقافة، لتكون واضحة + +237 +00:18:19,000 --> 00:18:22,850 +لأن المثابرة إحنا عندنا في اللغة شيء ثاني إنه تكون + +238 +00:18:22,850 --> 00:18:25,430 +الثقافة مفهومة واضحة لنا جميعًا. تفضل. + +239 +00:18:30,010 --> 00:18:33,710 +«جامعة القوة» يجب أن تكون القيمة الجوهرية مقبولة + +240 +00:18:33,710 --> 00:18:40,730 +من قبل جميع أعضاء المستخدمين. إذن من أين تأتي قوة + +241 +00:18:40,730 --> 00:18:45,070 +الثقافة من قبولها ومن شراكة من قبل الجميع؟ لأ، هذه + +242 +00:18:45,070 --> 00:18:48,410 +صحيح، بس المتابعة هي اللي فيها خلالها. القوة من أين + +243 +00:18:48,410 --> 00:18:51,170 +تأتي قوة الثقافة؟ من إن إحنا جميعنا قابلينها، + +244 +00:18:51,870 --> 00:18:56,450 +وجمعنا عاجبنا، وفيش شركية. إذا أنت قافل منظمة + +245 +00:18:56,450 --> 00:19:02,450 +تتلال تمسك بها وإعجاب الموظف والموظفين، لازم تكون + +246 +00:19:02,450 --> 00:19:05,510 +إليها علاقة بالأهداف والرسالة والغايات، ما تكونش + +247 +00:19:05,510 --> 00:19:09,690 +مخالفة إليها. كمان تطبيقها الجميع، بوضع الرسالة + +248 +00:19:09,690 --> 00:19:16,350 +المناسب في المكان المناسب مثلًا. النزاهة. أيضًا أن + +249 +00:19:16,350 --> 00:19:20,290 +تكون مفهومة، آخر حاجة أن تنال قبول الجميع، أن تنال + +250 +00:19:20,290 --> 00:19:21,730 +قبول جميع الموظفين. + +251 +00:19:26,320 --> 00:19:33,980 +الـ"سلايد"؟ أوه قبل الآخر. تفضلي. "هنا بيحكي لي + +252 +00:19:33,980 --> 00:19:36,000 +إنه في نفسي لأ، "إنه عندنا الطواعي أحيانًا" "إنه + +253 +00:19:36,000 --> 00:19:38,780 +عندنا طواعي تنظيمية ومتعارفة طواعي تنظيمية" + +254 +00:19:38,780 --> 00:19:39,980 +"العاملين اللي يهزّ" "العاملين اللي يهزّ" "العاملين + +255 +00:19:39,980 --> 00:19:41,380 +اللي يهزّ" "العاملين اللي يهزّ" "العاملين اللي يهزّ" + +256 +00:19:41,380 --> 00:19:42,640 +"العاملين اللي يهزّ" "العاملين اللي يهزّ" "العاملين + +257 +00:19:42,640 --> 00:19:44,380 +اللي يهزّ" "العاملين اللي يهزّ" "العاملين اللي يهزّ" + +258 +00:19:44,380 --> 00:19:48,400 +"العاملين + +259 +00:19:48,400 --> 00:19:54,860 +اللي يهزّ" "العام + +260 +00:19:56,120 --> 00:20:00,480 +بس لحظة روان رفعت يدها يمكن عندها سؤال تفضلي + +261 +00:20:00,480 --> 00:20:06,270 +روان تفضلي روان روان روان دكتورة بس عندي سؤال + +262 +00:20:06,270 --> 00:20:10,410 +إيش الفرق بين الشفافية والنزاهة في العمل في بيئة + +263 +00:20:10,410 --> 00:20:14,190 +العمل الإدارية؟ هم مترابطين في بعض بس الشفافية + +264 +00:20:14,190 --> 00:20:18,610 +معناها إنه إحنا نشتغل على صفيح أبيض ما فيش حاجة أنا + +265 +00:20:18,610 --> 00:20:22,970 +أخبيها إلا آثار المعارضة طبعًا هذه اسم الشفافية طب + +266 +00:20:22,970 --> 00:20:26,550 +والمحسوبية يعني من ضم يعني نفس كلهم بيقدروا نفس + +267 +00:20:26,550 --> 00:20:33,160 +الغلطة فساد إداري المحسوبية فساد إداري الآن حميدة + +268 +00:20:33,160 --> 00:20:37,960 +أخذت ترقية، كلنا أبركنا لها وفرحانين لها لأنها + +269 +00:20:37,960 --> 00:20:42,360 +ترقّت على أسس إدارية ومالية سليمة، هذه النزاهة + +270 +00:20:42,360 --> 00:20:49,140 +وهذه الشفافية، لكن فجأة ما شفناها لمى ترقّت، + +271 +00:20:49,140 --> 00:20:54,220 +انصدمنا، ليش انصدمنا؟ غياب الشفافية، إحنا مش + +272 +00:20:54,220 --> 00:20:56,560 +عارفين ليش ترقّت، إيش صار عندها عشان تأخذ ترقية؟ + +273 +00:21:25,340 --> 00:21:26,740 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +274 +00:21:27,430 --> 00:21:30,770 +أو فجأة شغلت من غير إعلانات توظيف، زي ما بيصير، + +275 +00:21:30,770 --> 00:21:33,830 +هنا تكمل المشكلة. لأن هذا فرق بين الاثنين + +276 +00:21:33,830 --> 00:21:36,770 +المحسوبية، يا أنت، والوصفة، هذه فساد، وحكينا + +277 +00:21:36,770 --> 00:21:43,530 +عنها في أخلاقيات المهنة. تُجيب على السؤال، يلا وأنتِ؟ + +278 +00:21:43,530 --> 00:21:48,290 +آخر حاجة، ما المقصود بالـCultural Score؟ يلا يا + +279 +00:21:48,290 --> 00:21:52,950 +أبلة! هل مخصوص بالـ Central Car؟ هلأ، عندنا، إحنا + +280 +00:21:52,950 --> 00:21:56,470 +ناخد من كل، من الـ Cement Car، من كل حرف ناخد إيش + +281 +00:21:56,470 --> 00:22:00,670 +يوضح لنا، إيش هو الحرف الـ S؟ الحرف الـ S، الـ + +282 +00:22:00,670 --> 00:22:03,950 +Structure، الـ Structure يعني إنه، إنه عندنا سؤال + +283 +00:22:03,950 --> 00:22:08,270 +إنه إلى أي مدى يكون هيكل المنظمة متماسكًا أو رخوًا، + +284 +00:22:08,270 --> 00:22:11,710 +أو روحًا، يعني هيكل المنظمة متماسك أو فيه خلل أو + +285 +00:22:11,710 --> 00:22:17,610 +ده؟ بمعنى، واحد، واحد، واحد، واحد، واحد، واحد، + +286 +00:22:17,610 --> 00:22:17,970 +واحد، واحد، واحد، واحد، واحد، واحد، واحد، واحد، + +287 +00:22:17,970 --> 00:22:18,450 +واحد، واحد، واحد، واحد، واحد، واحد، واحد، واحد، + +288 +00:22:18,450 --> 00:22:23,130 +واحد، واحد، واحد، واحد، واحد، واحد، واحد، واحد، + +289 +00:22:23,130 --> 00:22:23,150 +واحد، واحد، واحد، واحد، واحد، واحد، واحد، واحد، + +290 +00:22:23,150 --> 00:22:29,850 +واحد، واحد، واحد، واحد، واحد، واحد، واحد، واحد، + +291 +00:22:29,850 --> 00:22:29,870 +واحد، واحد، واحد، واحد، واحد، واحد، واحد، واحد، + +292 +00:22:29,870 --> 00:22:31,090 +واحد، واحد، واحد، واحد، واحد، واحد، واحد، واحد، + +293 +00:22:31,090 --> 00:22:36,230 +واحد، + +294 +00:22:36,230 --> 00:22:42,630 +واحد، واحد تعمل تغيير وكثير تغييرات تبديلية ويحصل + +295 +00:22:42,630 --> 00:22:48,070 +الوضع الراهن تتحسن فيما يحدث أوي، هل هو البيئة أو + +296 +00:22:48,070 --> 00:22:53,690 +الموظف أو الـ"تغيير"؟ ثالث شغل اللي هي الـ"تغيير" + +297 +00:22:53,690 --> 00:22:59,890 +لحظة يا أُنتِ، الـ"تغيير" معناها هل هناك خطط توضح + +298 +00:22:59,890 --> 00:23:07,470 +ما هو مصير المؤسسة في المستقبل ولا حسب الوضع؟ نُسكر + +299 +00:23:07,470 --> 00:23:09,910 +المؤسسات عشان كورونا ولا نفتحها؟ لأ، المفروض فيه + +300 +00:23:09,910 --> 00:23:13,310 +خطة، المفروض فيه رؤية. "Heading Exchange" رقم + +301 +00:23:13,310 --> 00:23:25,350 +ثلاثة، رقم ثلاثة، رقم ثلاثة، رقم + +302 +00:23:25,350 --> 00:23:27,130 +ثلاثة، رقم ثلاثة، رقم ثلاثة، رقم ثلاثة، رقم ثلاثة، + +303 +00:23:27,130 --> 00:23:27,310 +رقم ثلاثة، رقم ثلاثة، رقم ثلاثة، رقم ثلاثة، رقم + +304 +00:23:27,310 --> 00:23:33,550 +رقم ثلاثة، رقم ثلاثة، رقم ثلاثة، رقم ثلاثة، + +305 +00:23:33,550 --> 00:23:36,350 +رقم + +306 +00:23:36,990 --> 00:23:43,310 +الـOutcome، كيف تتقّف على تحقيق أهداف المؤسسة؟ هل + +307 +00:23:43,310 --> 00:23:46,690 +تقّفنا المقود كم زي ما قلنا، متماشية مع أهداف + +308 +00:23:46,690 --> 00:23:53,970 +المؤسسة؟ قبل الأخيرة، وهي الـRestacking، إنه مُغَم + +309 +00:23:53,970 --> 00:23:58,230 +المناخ سائد في المنظمة اللي تحبه الإدارة والإبداع، + +310 +00:23:58,230 --> 00:24:03,290 +يعني هلأ، نتقاطع المؤسسة تتحقق؟ كيف ممكن إنه هلأ + +311 +00:24:03,290 --> 00:24:09,110 +يكون عندها فكرة مشروع أو فكرة إبداعية، فهلأ هم + +312 +00:24:09,110 --> 00:24:13,910 +قرّمزوا فكرة فكرهم، فقاطعهم، إنه هلأ فقاطع المؤسسة + +313 +00:24:13,910 --> 00:24:19,030 +لهم يبدعوا ويتميّزوا، هلأ عندهم مشروع بدهم يخاطروا + +314 +00:24:19,030 --> 00:24:22,750 +فيه، ممكن يكون فيه بشر أو فيه نجاح، فلو بدهم + +315 +00:24:22,750 --> 00:24:25,870 +يخاطروا فيه، يبقوا هناك أشخاص بيقولوا أنا أخاطر في + +316 +00:24:25,870 --> 00:24:31,410 +هذا الشيء وأبدأ هذا المشروع بعض المدراء بيكون عنده + +317 +00:24:31,410 --> 00:24:35,450 +روح المغامرة، روح الابتكار، وبيحب يأخذ قرارات، + +318 +00:24:35,450 --> 00:24:39,090 +وبعض المدراء لأ، هذه العلاقة بالثقافة، هذه العلاقة + +319 +00:24:39,090 --> 00:24:45,850 +بالثقافة، تأسيس المؤسسة. آخر حاجة، آخر حاجة + +320 +00:24:45,850 --> 00:24:48,730 +الـEnvironment، اللي هي لأي مجلة، لكل مجلة، المبدأ + +321 +00:24:48,730 --> 00:24:54,570 +يكون المجلة اللي مجلة العالمية، اللي أشهده هو الـ + +322 +00:24:55,310 --> 00:25:04,450 +الجزام أو مجلس التمكين في خطوط المدرسة اللي ماشي + +323 +00:25:04,450 --> 00:25:13,350 +في المغرب ماشي التمكين أحكي + +324 +00:25:13,350 --> 00:25:17,890 +man bye بس قبل ما أكمل في حاجة بيحكي لكوا bye طيب + +325 +00:25:17,890 --> 00:25:24,400 +أحكي man bye اللي اللي تعرّفت عليهم بعرفكوا على + +326 +00:25:24,400 --> 00:25:27,820 +الصفية بنت أختي اللي سالانا أحبها شعور المحاضر + +327 +00:25:27,820 --> 00:25:31,440 +أحكي لهم bye هلا وسهلا أحكي لهم بحبكوا طبعًا هي + +328 +00:25:31,440 --> 00:25:35,620 +مانكوشة بيعمل ثقافة المواصفة أمري أمري أحكي لهم + +329 +00:25:35,620 --> 00:25:42,610 +بحبكوا أنا بتعددكوا ع المشاهد أحكي لهم bye Like + +330 +00:25:42,610 --> 00:25:48,170 +شكرا يا أنا مارسى هي اسمها لأنا، تقولهم bye خلاته؟ + +331 +00:25:48,170 --> 00:25:53,110 +bye يلا شكرا bye يا عمري bye على فكرة هي حين + +332 +00:25:53,110 --> 00:25:55,890 +بتشرح وأنا بتسجف وأنا بقى مش عارفة هي ليش بتسجف + +333 +00:25:55,890 --> 00:26:01,360 +معذفة بقعدة بالسجف ع الشرح، شفاتنا قاعدين في الفرح + +334 +00:26:01,360 --> 00:26:07,540 +آخر حاجة اللي هي empowerment اللي هي التمكين وهي + +335 +00:26:07,540 --> 00:26:13,080 +اقتناع الموظفين بأن ثقافة المؤسسة تناسبهم وتناسب + +336 +00:26:13,080 --> 00:26:17,760 +مبادئهم وقيمهم وخلفيتهم الدين ده مرة ثانية، ما + +337 +00:26:17,760 --> 00:26:23,000 +المقصود بـScore Culture أول حاجة الـStructure، + +338 +00:26:23,000 --> 00:26:28,300 +اللي هي الأساس، مدى قوة الهيكل التنظيمي في المؤسسة، + +339 +00:26:28,300 --> 00:26:31,280 +المعنى، هل في صراع، اللي دا العليا واضحة + +340 +00:26:31,280 --> 00:26:34,100 +صلاحياتها، السلطات، الصلاحيات، تفويض السلطة، هذا + +341 +00:26:34,100 --> 00:26:38,300 +كله يكون واضح. "Change"، هل المؤسسة تعتمد خطط + +342 +00:26:38,300 --> 00:26:40,960 +لمواجهة المستقبل، ولا بتستنى تشوف إيش يصير عشان + +343 +00:26:40,960 --> 00:26:43,940 +تتصرف، وهذا خلال الفكرة، مُستهين بالأمر، واقع + +344 +00:26:43,940 --> 00:26:44,420 +مشكلة. + +345 +00:26:48,020 --> 00:26:50,800 +"Outcome"، مثلًا، نرجع هنا، زي بعض المحلات مثلًا، + +346 +00:26:50,800 --> 00:26:53,240 +لما جالهم الكورونا، سكروا جاعت، وبعض المحلات + +347 +00:26:53,240 --> 00:26:57,240 +شغلوا الـDelivery، وتسويق الكتروني وبدأ يشتغل، يعني + +348 +00:26:57,240 --> 00:27:01,300 +ما وقفش. Outcome، اللي هي إيش النواتج، النواتج + +349 +00:27:01,300 --> 00:27:05,220 +والعوائد والفوائد، هنا لأ، هنا مش المقصود الربح، + +350 +00:27:05,220 --> 00:27:08,620 +لأ، اللي هي الفوائد اللي جاية عن انسجامنا مع ثقافة + +351 +00:27:08,620 --> 00:27:12,800 +المنظمة. لما أنت تكون متاحة في شغلك وحاسة بالأمان + +352 +00:27:12,800 --> 00:27:18,190 +والطمأنينة، وراضية وظيفيًا ممكن تبدعي. أيضًا، هل من + +353 +00:27:18,190 --> 00:27:22,670 +ضمن ثقافة المؤسسة الإدارة العليا ورئيس القسم بيشجّع + +354 +00:27:22,670 --> 00:27:26,250 +على المخاطرة، بيشجّع على الإبداع، لمغامرة، ولا + +355 +00:27:26,250 --> 00:27:31,770 +خايف؟ خلونا زي ما إحنا. آخر شيء، اللي هي التمكين، + +356 +00:27:31,770 --> 00:27:36,130 +مدى انسجام الموظفين واندماجهم مع الثقافة السائدة + +357 +00:27:36,130 --> 00:27:42,370 +في المؤسسة. إذًا، شكرًا يا حنين على هذا الشرح، أبرك + +358 +00:27:42,370 --> 00:27:43,090 +الله فيكِ، + +359 +00:27:49,190 --> 00:27:50,130 +شكرًا يا حنين. + +360 +00:27:54,050 --> 00:27:58,510 +حنيني أعطيكِ العافية. الله يعزّكِ. ثقافة المنظمات + +361 +00:27:58,510 --> 00:28:02,690 +ببساطة هي القيم والمعتقدات اللي بتضبط سلوكنا داخل + +362 +00:28:02,690 --> 00:28:05,690 +المؤسسة. وحتى تنجح ثقافة المؤسسة، لازم نكون + +363 +00:28:05,690 --> 00:28:10,950 +مندمجين معها ومع تفكيرها. ماشي، وأخذنا أمثلة كثير + +364 +00:28:10,950 --> 00:28:15,670 +على ثقافة المنظمة. روان رفعت يدكِ، في سؤال. + +365 +00:28:18,470 --> 00:28:25,270 +ولا رفعتها زمان؟ راحت يدها، Okay. هذا المقصود + +366 +00:28:25,270 --> 00:28:28,810 +بالـCulture تبع المؤسسة. المؤسسة الـCulture تبعها + +367 +00:28:28,810 --> 00:28:33,430 +واضح ومفهوم للموظفين، بتكون ماشية بسهولة وبسلاسة، + +368 +00:28:33,430 --> 00:28:37,110 +وعلاقة الموظفين طيبة وما فيش مشاكل. الـCulture لما + +369 +00:28:37,110 --> 00:28:41,650 +تكون فيها غموض أو مخالفة للأخلاقيات والدين + +370 +00:28:41,650 --> 00:28:43,590 +الإسلامي، ماشي، + +371 +00:28:46,340 --> 00:28:49,360 +ممكن تؤدي لفشل المؤسسة، وممكن تؤدي لانتشار إيش، + +372 +00:28:49,360 --> 00:28:51,240 +أصل أحيانًا. طبعًا يا إخوان، خدوايولك، علم + +373 +00:28:51,240 --> 00:28:54,180 +الإدارة، أنا صعب أفصله عن بعض، طب متلاقي ممكن + +374 +00:28:54,180 --> 00:28:57,040 +الثقافة داخلة في الأخلاقيات، داخلة في السياسة، + +375 +00:28:57,040 --> 00:29:00,080 +داخلة في الإجراءات، ماشي؟ لكن إحنا ممكن ناخدها + +376 +00:29:00,080 --> 00:29:04,220 +عنجد، نعرفها ونشوف فيها، يعني. أي سؤال في المحاضرة + +377 +00:29:04,220 --> 00:29:08,060 +اليوم؟ + +378 +00:29:08,060 --> 00:29:14,620 +شكلكوا تمام، أي سؤال في المحاضرة اليوم؟ ما عندناش أسئلة + +379 +00:29:14,620 --> 00:29:19,360 +اليوم شوية مش نايمين يا دكتورة بس ما عندناش أسئلة يا + +380 +00:29:19,360 --> 00:29:23,720 +إما أنتم خارج الطبية يا إما أنتم فاهمين والله + +381 +00:29:23,720 --> 00:29:27,920 +أعلم دكتورة + +382 +00:29:27,920 --> 00:29:33,920 +بس في سؤال في في الـ slide اختصار لكلمة home ممكن + +383 +00:29:33,920 --> 00:29:41,120 +يتوضح فيها؟ بالـ "سلايد الثقافة" حاضر يعني كنا هم + +384 +00:29:41,120 --> 00:29:48,260 +الـ "history" هم اللي هو التاريخ "history" في أي + +385 +00:29:48,260 --> 00:29:52,700 +"سلايد"؟ معلش رقم، + +386 +00:29:52,700 --> 00:29:59,700 +بداية، بداية، ببداية حكينا هو "History" اللي هي + +387 +00:29:59,700 --> 00:30:04,630 +جاية من تاريخ المؤسسة، قلنا إن التقاط يتم تأسيسها + +388 +00:30:04,630 --> 00:30:07,170 +مع بداية المؤسسات، تأسيس المؤسسات. + +389 +00:30:09,750 --> 00:30:13,910 +الوحدة، الشعور بالتوحد، معناها إحنا ليه الشراكة؟ + +390 +00:30:13,910 --> 00:30:20,610 +والانسجام في تطبيق التقاط مع جميع الموظفين. الشعور + +391 +00:30:20,610 --> 00:30:25,120 +بالانتماء، زي ما حكينا صار عندك حفلة، أجوا الموظفات + +392 +00:30:25,120 --> 00:30:29,500 +على الحنة، يجمّلُكِ وفرحانين لكِ، وعملتلهم فقرة + +393 +00:30:29,500 --> 00:30:33,080 +خاصة فيهم، وبعد ذلك جمعوا من بعض مصاريف، جابولكِ + +394 +00:30:33,080 --> 00:30:36,360 +هدية قيمة وإجوا، هذا شعور بالانتماء للمؤسسة. + +395 +00:30:37,220 --> 00:30:40,360 +بتشوفي نفسك قدام أهلك وصحابك التانين، "هذه مؤسستي + +396 +00:30:40,360 --> 00:30:43,860 +جاية"، ماشي، هذا احنا لأنه احنا مجتمع اجتماعي + +397 +00:30:43,860 --> 00:30:49,420 +موجود على فكرة. كمان التبادل بين الأعضاء، واضح؟ + +398 +00:30:49,420 --> 00:30:53,690 +يعني أنتِ جاية جديدة على المؤسسة، ففي حاجة مش مهمة + +399 +00:30:53,690 --> 00:30:57,450 +ممكن عادية، بتلاقي كذا واحد بيتطوع يشرح لك إياه حتى + +400 +00:30:57,450 --> 00:31:01,150 +الثقافة نفسها، وإحنا والله بصراحة، المدير تبعنا + +401 +00:31:01,150 --> 00:31:06,150 +أبوي، وإنسان رائع، فإحنا بنحب نشرب معه الجهة، + +402 +00:31:06,150 --> 00:31:08,930 +نشرب عودنا، نشرب معه الجهة والصّبح بعدين نروح + +403 +00:31:08,930 --> 00:31:14,070 +همكتبنا، أنتِ بيعجبك الموضوع، ونسجمي معه، واضح؟ + +404 +00:31:14,070 --> 00:31:17,230 +اللي هو التبادل بين الموظفين أنفسهم، خذ لي بقيت + +405 +00:31:17,230 --> 00:31:19,290 +لغاية الآن، ما حكينا عن البيئة الخارجية لحاجة + +406 +00:31:19,290 --> 00:31:22,130 +واحدة، إنه لازم ثقافة المنظمة تنسجم مع ثقافة + +407 +00:31:22,130 --> 00:31:26,530 +المجتمع، فقط. أما كل هذا من داخل المؤسسة كل هذا من + +408 +00:31:26,530 --> 00:31:31,470 +داخل إيش؟ المؤسسة شكرًا على السؤال يا أنتِ واضحة + +409 +00:31:31,470 --> 00:31:34,670 +ولا عيدها؟ لأ لأ واضحة ثاني شكرًا لك كل ما جبتي + +410 +00:31:34,670 --> 00:31:37,790 +أنتِ لمن شغلك وعصالت المخ وطلعتي كل ما كان عليك + +411 +00:31:37,790 --> 00:31:45,950 +أسهل في أي سؤال؟ لأ خلاص نلتقي الأسبوع القادم إن + +412 +00:31:45,950 --> 00:31:52,090 +شاء الله إن شاء الله معاش، مش عارفة، الموجود، + +413 +00:31:52,090 --> 00:31:55,510 +الأسبوع القادم إن شاء الله البنات اللي عليهم الـ .. + +414 +00:31:55,510 --> 00:31:57,790 +الـ .. بالترتيب، حسب أصل المصادق، هيكون عندنا + +415 +00:31:57,790 --> 00:32:00,450 +فاصلين، يا بنشرح واحد ونخلط ثاني، يا بنشرح اثنين + +416 +00:32:00,450 --> 00:32:05,230 +زي اليوم، حسب احنا وظلوفنا، جهزوا الشغل، جاي + +417 +00:32:05,230 --> 00:32:06,390 +عبالي نسوي quiz يا قوم + +418 +00:32:10,600 --> 00:32:13,040 +المدرسة الجاية؟ لأ، الـQuiz ما عندناش علاقة + +419 +00:32:13,040 --> 00:32:15,740 +بالمحاضرات الـQuiz على المدرسة بيفتح الساعة كذا و + +420 +00:32:15,740 --> 00:32:18,540 +بيقفّل الساعة كذا طبعًا إحنا عشان ظروف الكهرباء و + +421 +00:32:18,540 --> 00:32:25,220 +الـNet عشان + +422 +00:32:25,220 --> 00:32:28,020 +إحنا عندنا ظروف الكهرباء ممكن نخلي الـQuiz فاتح + +423 +00:32:28,020 --> 00:32:33,500 +24 ساعة أه ممكن لأ هو إحنا بنعمل هيك هيك السياسة + +424 +00:32:33,500 --> 00:32:35,940 +عندنا صعب أقولك الـQuiz ساعة واحدة لأ + +425 +00:33:05,130 --> 00:33:06,530 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +426 +00:33:07,270 --> 00:33:10,570 +أه أه أه بس أنا بدي أعطيكي وجهة نظر عشان الذاكر مش + +427 +00:33:10,570 --> 00:33:13,940 +حاجة أقولك بكرة الـ quiz مش هتلحق الذاكر يعني أه أه + +428 +00:33:13,940 --> 00:33:18,460 +أكيد مش هعمل في كل المحاضرات اللي أخذناهم هل .. أه + +429 +00:33:18,460 --> 00:33:22,920 +ممكن هل أنتِ قدمتي quiz قبل هيك على الـ model؟ لا لا + +430 +00:33:22,920 --> 00:33:28,500 +أواجبات بس لأ quiz إذا بدنا نسوي quiz تجريبي لإن في + +431 +00:33:28,500 --> 00:33:32,440 +بعض الطلاب الأجوبة بتطلع خرابيش فبيعملنا مشكلة إذا + +432 +00:33:32,440 --> 00:33:36,340 +نعمل quiz مش محسوب إذا فيش مشاكل بنعمل quiz ثاني + +433 +00:33:36,340 --> 00:33:38,740 +محسوب بدل كنت مش هعمل quiz قبل هيك على الـ model + +434 +00:33:38,740 --> 00:33:47,260 +ممكن تمام نجرب okay شايفين التخطيط كيف؟ في أي سؤال؟ + +435 +00:33:47,260 --> 00:33:50,980 +‏- الدكتورة اللي كوزها ‏- بس يا ريت دكتورة لما…‏ ‏ + +436 +00:33:50,980 --> 00:33:54,020 +- متحققش بس التشريب دكتورة ‏- ممكن خلال الأسبوع + +437 +00:33:54,020 --> 00:33:57,220 +هذا لأن أنتِ بس دكتورة بتجد بنفسك إذا في مشاكل كيف + +438 +00:33:57,220 --> 00:34:00,920 +نحلها، بس، مش محسوب ‏- بس الدكتورة قرينة أنه على + +439 +00:34:00,920 --> 00:34:05,100 +الـ group أنه نزل تجريبي ‏- أه أكيد ‏- دكتورة هي + +440 +00:34:05,100 --> 00:34:09,340 +المحاضرة كم ساعة؟ ‏- لأ ثلاثة ‏- ثلاثة ثلاثة، + +441 +00:34:09,340 --> 00:34:11,760 +آه، بس اليوم عشان أنا الـNet فصل من عندي وأنتم + +442 +00:34:11,760 --> 00:34:15,080 +شرحتوا لحالكم، وبعدين أنا مستمتع بنقاشاتكم فخلصت + +443 +00:34:15,080 --> 00:34:19,640 +الفصل. هو يوتيوب معاش لتلاتة هيك هيك تلات ساعات مش + +444 +00:34:19,640 --> 00:34:23,860 +أربع. لأ، هي، آه، هي المحاضرة لو على، لو في + +445 +00:34:23,860 --> 00:34:25,920 +الجامعة ما بناخدهاش الساعات، احنا بناخد break و + +446 +00:34:25,920 --> 00:34:29,040 +بنصلي وبنشرب وبنعمل وبنسوي، بس عشان تعيب + +447 +00:34:29,040 --> 00:34:31,840 +إلكتروني، هي على فكرة المحاضرة الوحيدة اللي مدت، + +448 +00:34:31,840 --> 00:34:36,920 +كل مرة بناخد بس مائة وعشرين دقيقة بس، هي يوم + +449 +00:34:36,920 --> 00:34:43,660 +بالأسبوع كل ثابت بس فقط بكفي أحضر أحضر أحضر فالله + +450 +00:34:43,660 --> 00:34:46,780 +بنرجع للجامعة أهلا وسهلا فيك أي سؤال؟ دكتورة بدي + +451 +00:34:46,780 --> 00:34:49,300 +أسأل شيء ثاني ما عرفش علاقة بالمحاضرة الدفع يعني + +452 +00:34:49,300 --> 00:34:52,580 +نروح الجامعة عادي مسموح بالدوام موجودين أه أه لبس + +453 +00:34:52,580 --> 00:34:58,860 +كمامتك وعمل style وروح style جلباب لأ كمامة مع + +454 +00:34:58,860 --> 00:35:04,480 +نضّاط نضّاط نفس اللون وحاجات زي كذا يعني أي سؤال؟ + +455 +00:35:07,670 --> 00:35:11,530 +أي سؤال؟ يعطيكم العافية ‏- يعطيكم العافية ‏- + +456 +00:35:11,530 --> 00:35:16,850 +تقولوا bye ولا خلاص؟ ‏- لا أنا بتحكيكم bye ‏- + +457 +00:35:16,850 --> 00:35:19,750 +الله يسعدها ‏- يعطيكم العافية دكتورة ‏- الله + +458 +00:35:19,750 --> 00:35:22,090 +يسعدها ‏- الله يسعدها ‏- يعطيكم العافية دكتورة ‏- + +459 +00:35:22,090 --> 00:35:22,690 +الله يعافيك diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/A0GK_wOfdHU_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/A0GK_wOfdHU_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..10483c7fef83c11a83fe2d4996bac84d79346a0d --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/A0GK_wOfdHU_raw.json @@ -0,0 +1 @@ +{"segments": [{"id": 1, "seek": 5380, "start": 25.94, "end": 53.8, "text": "عوض بالله السبعين اللي علينا الشيطان الرجيم بسم الله الرحمن الرحيم الحمد لله 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عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزيزي. الحمد لله يا عزي", "tokens": [5815, 35186, 6225, 11622, 1829, 11622, 1829, 35186, 5551, 9778, 2407, 7649, 12399, 6055, 4117, 2655, 3555, 14407, 15844, 2423, 39184, 4657, 2407, 9307, 3794, 5933, 36145, 3224, 25062, 45761, 6156, 2655, 33753, 22807, 1662, 21542, 2304, 3215, 24976, 3224, 35186, 6225, 11622, 1829, 11622, 1829, 13, 21542, 2304, 3215, 24976, 3224, 35186, 6225, 11622, 1829, 11622, 1829, 13, 21542, 2304, 3215, 24976, 3224, 35186, 6225, 11622, 1829, 11622, 1829, 13, 21542, 2304, 3215, 24976, 3224, 35186, 6225, 11622, 1829, 11622, 1829, 13, 21542, 2304, 3215, 24976, 3224, 35186, 6225, 11622, 1829, 11622, 1829, 13, 21542, 2304, 3215, 24976, 3224, 35186, 6225, 11622, 1829, 11622, 1829, 13, 21542, 2304, 3215, 24976, 3224, 35186, 6225, 11622, 1829, 11622, 1829, 13, 21542, 2304, 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اليوم الدنيا وبدأ + +6 +00:01:07,720 --> 00:01:12,840 +السلام عليكم، كيف حالكم؟ أهلا وسهلا + +7 +00:01:12,840 --> 00:01:17,650 +فيكم، في الجزء الثاني، الجزء الثالث من المحادثة + +8 +00:01:17,650 --> 00:01:20,810 +اليوم إن شاء الله بعد ما خلصنا على المسؤولية + +9 +00:01:20,810 --> 00:01:27,830 +الاجتماعية، شرحنا فيها وشكرنا مداخلاتكم القيمة + +10 +00:01:27,830 --> 00:01:31,870 +هنبدأ بموضوع جديد مختلف شوية عن المسؤولية + +11 +00:01:31,870 --> 00:01:35,610 +الاجتماعية، هو موضوع الـ Culture تبع المؤسسة، هي + +12 +00:01:35,610 --> 00:01:39,590 +ثقافة المؤسسة، هنكون مع الطالبة حنين + +13 +00:01:39,590 --> 00:01:41,530 +حنين، أنا اللي هتحكم بالـSlides + +14 +00:01:44,170 --> 00:01:51,450 +الطالبة حنين؟ حنين المدللة؟ عفواً، العفو يا عزيزي، مش + +15 +00:01:51,450 --> 00:01:55,650 +سامعة، عفواً، العفو يا عزيزي، الله عفوك، بس ارفعي الصوت + +16 +00:01:55,650 --> 00:02:02,690 +سلام، يلا، واضح هيك، بس بعيد سماعك، بس صوتك بعيد + +17 +00:02:02,690 --> 00:02:09,490 +عفواً، العفو يا عزيزي، واضح؟ الله عفوك، بزيد + +18 +00:02:09,490 --> 00:02:13,550 +شوية، هو تفضلي، اعرفيها بنفسك يا أُنتِ + +19 +00:02:17,660 --> 00:02:22,540 +- حنين المدلّلة؟ أدعى بالإنكليزية؟ أدعى بالإنكليزية؟ + +20 +00:02:22,540 --> 00:02:27,300 +آه، بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، + +21 +00:02:27,300 --> 00:02:27,940 +بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، + +22 +00:02:27,940 --> 00:02:28,520 +بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، + +23 +00:02:28,520 --> 00:02:34,280 +بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، + +24 +00:02:34,280 --> 00:02:36,300 +بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، + +25 +00:02:36,300 --> 00:02:45,200 +بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، بعدين، + +26 +00:02:57,600 --> 00:03:08,380 +أيوة، طب هي كم تمام؟ عالي شوية بس واصليه لـ100% + +27 +00:03:08,380 --> 00:03:16,780 +حاولي + +28 +00:03:16,780 --> 00:03:21,520 +الـR، السلام + +29 +00:03:21,520 --> 00:03:23,860 +عليكم، سمعينها يا أخوات؟ + +30 +00:03:27,610 --> 00:03:33,210 +ثمانين فقط، حنين، معلش، ليش مش فاتحة الكاميرا؟ يلا + +31 +00:03:33,210 --> 00:03:38,210 +ثواني، آه الكاميرا، إذا كنت مجاهزة نفسك فقط، آه تمام + +32 +00:03:38,210 --> 00:03:44,410 +فضلي، عشان نشوف الشكل ونعرف يعني، أهلا وسهلا، الله + +33 +00:03:44,410 --> 00:03:49,110 +عفوكي، حكيتي + +34 +00:03:49,110 --> 00:03:53,670 +إنك درستي English؟ أدعى بالإنجليزي وتخرجت و + +35 +00:03:53,670 --> 00:03:58,510 +اشتغلت في الترجمة في جامعة، بـ «أنا كتر»، فحصلت وطبعاً + +36 +00:03:58,510 --> 00:04:04,090 +أهلاً، درست كمان دبلوم تربية، ممتاز، حابة أن أدرس + +37 +00:04:04,090 --> 00:04:10,230 +Master، Master إدارة أعمال، تفضلي يا حنين، صوتك صحيح + +38 +00:04:10,230 --> 00:04:15,330 +أفضل أنا، تفضلي تفضلي، ابدأي، اليوم راح نتعرف على + +39 +00:04:15,330 --> 00:04:18,470 +موضوع جديد، وهو ثقافة المنظمة، الـ Organization + +40 +00:04:18,470 --> 00:04:23,520 +Culture، صحيح، الـ «Organization Culture»، الـ + +41 +00:04:23,520 --> 00:04:26,900 +«Organization Culture»، ثقافة المنظمات، حظيت باهتمام + +42 +00:04:26,900 --> 00:04:31,280 +خاص من خلال باحثين في السلوك التنظيمي خلال عشر + +43 +00:04:31,280 --> 00:04:37,240 +سنوات، الشاشة + +44 +00:04:37,240 --> 00:04:44,740 +مش واضحة عندي، ليش؟ مش + +45 +00:04:44,740 --> 00:04:49,780 +شايفة يعني؟ مش شايفة الـslides واللي هو معاكي؟ ما + +46 +00:04:49,780 --> 00:04:50,400 +هو طبعا؟ + +47 +00:04:52,950 --> 00:04:58,390 +بعاَي، يلا فلانة ماشي، الآن + +48 +00:04:58,390 --> 00:05:03,250 +واضح ولا لسه؟ + +49 +00:05:03,250 --> 00:05:05,330 +هلأ تمام، فضلي + +50 +00:05:12,050 --> 00:05:15,890 +هلأ حظيت ثقافة المنظمة من خلال الباحثين باهتمام + +51 +00:05:15,890 --> 00:05:19,790 +خاص من الباحثين في السلوك التنظيمي خلال عشر سنوات + +52 +00:05:19,790 --> 00:05:24,410 +الأخيرة، فهلأ ثقافة المنظمة، ثقافة المنظمة تمثل + +53 +00:05:24,410 --> 00:05:27,550 +أهمية كبيرة للأعمال في البيئة المعاصرة، تعد عاملاً + +54 +00:05:27,550 --> 00:05:31,430 +هاماً يقرر مدى التناسب بين الفرد والمنظمة، هلأ + +55 +00:05:31,430 --> 00:05:35,490 +ثقافة المنظمة، ينبغي هنا أن يكون تناسب بين الفرد + +56 +00:05:35,490 --> 00:05:39,560 +والمنظمة، هلأ المنظمة، مقاطعة، المنظمة لازم تتنافس مع + +57 +00:05:39,560 --> 00:05:46,400 +الفرد اللي بيعمل تهيئة للمنظمة ويقوم بالأهداف + +58 +00:05:46,400 --> 00:05:50,080 +السلوكيات اللي وضعها المنظمة ويعمل فيها، فهلأ + +59 +00:05:50,080 --> 00:05:54,940 +البرنامج بيظهر إن منظمات الأعمال، دا من ثقافة تكون + +60 +00:05:54,940 --> 00:05:58,880 +محل جذب أو نمطيات العمال المختلفة، كما تؤثر ثقافة + +61 +00:05:58,880 --> 00:06:03,040 +المنظمة كهيكلها التنظيمي في أسلوب وطريقة أداء + +62 +00:06:03,040 --> 00:06:07,740 +العاملين، ثقافة المنظمة لازم يكون لها تأثير على + +63 +00:06:07,740 --> 00:06:12,220 +أسلوب وطريقة أداء العاملين، والباحثون طبعاً بذلوا + +64 +00:06:12,220 --> 00:06:15,860 +جهدًا كبيرًا حتى يحاولوا يفهموا سلوك الأفراد + +65 +00:06:15,860 --> 00:06:20,560 +والجماعات داخل المنظمة باستخدام مفاهيم ثقافية + +66 +00:06:20,560 --> 00:06:24,140 +مختلفة، بارك الله فيك، ده يعني يا أخوات ببساطة لغاية + +67 +00:06:24,140 --> 00:06:27,280 +الآن، ما تم تعريفه يعني culture أو ثقافة المؤسسة + +68 +00:06:27,280 --> 00:06:31,040 +بالضبط، ثقافة المؤسسة بتكون نابع من أهداف ورسالة + +69 +00:06:31,040 --> 00:06:34,600 +ورؤية المؤسسة، ما يكونش فيه تعارض بين الأهداف والثقافة + +70 +00:06:34,600 --> 00:06:37,860 +لازم يكونوا ماشيين بنفس الاتجاه أو بنفس الخط + +71 +00:06:39,010 --> 00:06:44,470 +ماشي، طبعاً لازم أنا كموظف في المؤسسة عقليتي + +72 +00:06:44,470 --> 00:06:48,770 +وتفكيري وشخصيتي ينسجم مع ثقافة المؤسسة اللي بقى + +73 +00:06:48,770 --> 00:06:54,010 +أشتغل فيها وإلا ما بقدرش أكمل معاها، مثلًا الأخت + +74 +00:06:54,010 --> 00:06:58,070 +محجبة ملتزمة، لأن لابسة حجاب، طلع ليها شغل في + +75 +00:06:58,070 --> 00:07:04,090 +المؤسسة، فراحت هناك، المدير هيك يعني اتملم البصيرة + +76 +00:07:04,090 --> 00:07:08,100 +على فكرة ربما تدخل خاصية النسائي، يعني قاعد يلمح + +77 +00:07:08,100 --> 00:07:13,880 +الحجاب، يعني أنت لازم مثلاً يكون هيك، ارمي الطرحة + +78 +00:07:13,880 --> 00:07:19,340 +رامي مثلاً، يا ريت شوية مكياج، فهي بتفكر في + +79 +00:07:19,340 --> 00:07:24,040 +الموضوع، إذا هذا انسجم معاها، عادي، بصير زيها، + +80 +00:07:24,040 --> 00:07:29,720 +طبعاً كل زميلاتها زي هيك، بصير زيهم، تندمج، إذا لا، + +81 +00:07:29,720 --> 00:07:34,350 +مابتقدرش تكمل، إذا ثقافة المؤسسة لازم تنسجم معانا + +82 +00:07:34,350 --> 00:07:38,530 +إحنا كبشر، إذا مش مخالفة للحاجة أنا متماسكة فيها، + +83 +00:07:38,530 --> 00:07:43,030 +مش مشكلة، عادي، مثلًا، واحدة تانية، ثقافة تانية، + +84 +00:07:43,030 --> 00:07:46,770 +عندنا مثلاً في المؤسسة ثقافة كلنا بنفطر مع بعض، + +85 +00:07:46,770 --> 00:07:51,730 +موظفين موظفات، بنقعد سوا في مكان، طبعاً عشان مش + +86 +00:07:51,730 --> 00:07:55,010 +الشغل يوقف، كل قسم له موعد، بروح بفطر برجع، بروح + +87 +00:07:55,010 --> 00:08:00,480 +سوا، في أخت لحالها، تفطر لحالها، قلنا أهو أحنا في + +88 +00:08:00,480 --> 00:08:04,360 +المؤسسة نفطر مع بعض أسرة واحدة، لاجت ما فيش فيها حاجة + +89 +00:08:04,360 --> 00:08:08,200 +عادي، وإجت فإن هي أنسجمت معانا، ما هي الثقافة؟ + +90 +00:08:08,200 --> 00:08:13,180 +تفضلي، هلأ + +91 +00:08:13,180 --> 00:08:16,460 +الثقافة اللي هي ممكن تعرفوها لحظة، يا عزيزي، الطالبة + +92 +00:08:16,460 --> 00:08:23,380 +مي رافعة إيدها، آية مي، طبعاً، تفضلي مي تحكي هنا، مي + +93 +00:08:23,380 --> 00:08:26,100 +بدك تقرأي ولا عندك مداخلة؟ + +94 +00:08:39,170 --> 00:08:46,850 +ماي، سامعيني يا جماعة يا + +95 +00:08:46,850 --> 00:08:47,790 +أخوات، سامعيني؟ diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/BTpZ6kaHSaE.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/BTpZ6kaHSaE.srt new file mode 100644 index 0000000000000000000000000000000000000000..d6da125a4639101ca2bc235e4d0e56a7ed551d84 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/BTpZ6kaHSaE.srt @@ -0,0 +1,1739 @@ +1 +00:00:15,070 --> 00:00:17,550 +اعوذ بالله السميع العليم من الشيطان الرجيم بسم الله + +2 +00:00:17,550 --> 00:00:21,170 +الرحمن الرحيم الحمد لله والصلاة والسلام على + +3 +00:00:21,170 --> 00:00:26,050 +المصطفى الأمين سيدنا محمد وعلى آله ومن ساره وعلى + +4 +00:00:26,050 --> 00:00:28,810 +دربه بإحسان يوم الدين في البداية السلام عليكم + +5 +00:00:28,810 --> 00:00:35,650 +ورحمة الله وبركاته كيف حالكم؟ كيف هم سايتوا اليوم؟ + +6 +00:00:35,650 --> 00:00:42,030 +الحمد لله مازلنا + +7 +00:00:42,030 --> 00:00:43,170 +في رحلة + +8 +00:00:45,870 --> 00:00:49,270 +في عالم إدارة الأعمال، اليوم إن شاء الله هنحكي في + +9 +00:00:49,270 --> 00:00:51,790 +موضوع جديد، طبعا هو موضوع مبادئ عن المواضيع + +10 +00:00:51,790 --> 00:00:54,550 +السابقة، اللي هو الـChange Management أو إدارة + +11 +00:00:54,550 --> 00:00:59,610 +التغيير، إدارة التغيير، هنكون على الأخت "ماي" + +12 +00:00:59,610 --> 00:01:06,050 +العوارضة، تفضلي يا أخت "ماي"، إحنا على الفكرة + +13 +00:01:06,050 --> 00:01:10,510 +شايفينك جاعدة بالظبط في نفسك، + +14 +00:01:10,510 --> 00:01:12,930 +إذا أنتِ جاهزة افتحي لنا الكاميرا، + +15 +00:01:17,080 --> 00:01:21,420 +هذه الـ "سلايد" ظهر أمامنا "ماي" أنتِ ظهرتِ داخلها + +16 +00:01:21,420 --> 00:01:26,820 +تفضلي + +17 +00:01:26,820 --> 00:01:36,540 +يا أخت "ماي" "ماي" سمعتيني؟ + +18 +00:01:36,540 --> 00:01:41,500 +يعطيكم العافية، ما كنتش متبهة كان المايك مطفي + +19 +00:01:41,500 --> 00:01:46,580 +"ماي" "ماي" + +20 +00:01:46,580 --> 00:01:46,680 +"ماي" "ماي" "ماي" "ماي" "ماي" "ماي" "ماي" "ماي" + +21 +00:01:46,680 --> 00:01:48,590 +"ماي" "ماي" عفواً يعطيكم العافية أنا إسمي منى + +22 +00:01:48,590 --> 00:01:52,930 +العواودة خريجة English literature من الجامعة + +23 +00:01:52,930 --> 00:01:57,890 +الإسلامية وهذه الفصل الثاني لي في الماستر + +24 +00:01:57,890 --> 00:02:02,410 +اشتغلت ك reporting and information assistant في ال + +25 +00:02:02,410 --> 00:02:05,230 +honor wall واشتغلت كمان human resource manager في + +26 +00:02:05,230 --> 00:02:11,490 +شركة Amina alliances هلّق مش شغلي ولا كده؟ لأ + +27 +00:02:11,490 --> 00:02:15,850 +هلقيت حاضرة عن العمل تفضل هو ابني كده من الجامعة + +28 +00:02:15,850 --> 00:02:16,170 +الشام + +29 +00:02:18,930 --> 00:02:29,630 +الشاشة مش واضحة عندي لأول slide واضحة يعني طيب + +30 +00:02:29,630 --> 00:02:34,270 +اليوم موضوعنا عن التغيير التنظيمي التغيير والتطور + +31 +00:02:34,270 --> 00:02:39,290 +في المنظمات لحظة بس لإن الصوت عندي بيتكرر + +32 +00:02:49,430 --> 00:02:54,070 +موضوعنا اليوم عن التغيير والتطور في المنظمات بدنا + +33 +00:02:54,070 --> 00:02:57,350 +ندخل هيك introduction of the introduction نتعرف + +34 +00:02:57,350 --> 00:03:01,490 +على معنى كلمة التغيير في اللغة طبعاً كلمة التغيير + +35 +00:03:01,490 --> 00:03:07,010 +في اللغة أصلها من الفعل غَيّر وتعني حول أو بدل يقول + +36 +00:03:07,010 --> 00:03:09,370 +تعالى أعوذ بالله من الشيطان الرجيم بسم الله الرحمن + +37 +00:03:09,370 --> 00:03:16,070 +الرحيم وأنهاره من لبن لم يتغير طعمه أي لم يتبدل أو + +38 +00:03:16,070 --> 00:03:21,310 +لم يتحول نقول تغيرت الأحوال أو تغير اللون من بشكل + +39 +00:03:21,310 --> 00:03:28,030 +تدرجي أي تغير وتحول نقطة ثانية لازم نفرق بين مصطلح + +40 +00:03:28,030 --> 00:03:33,410 +التغيير ومصطلح التغير التغير يعني تحول مفاجئ في شيء + +41 +00:03:33,410 --> 00:03:38,530 +معين من حالة إلى أخرى ويكون هذا التغير مظهرا واضحا + +42 +00:03:38,530 --> 00:03:46,020 +ويمكن ملاحظته طب التغيير يشمل كافة شؤون الحياة ويقال + +43 +00:03:46,020 --> 00:03:49,320 +بأن التغيير هو الحقيقة الثابتة الوحيدة الـ Change + +44 +00:03:49,320 --> 00:03:54,840 +is the only constant truth في جانب آخر التغيير هو + +45 +00:03:55,880 --> 00:04:02,320 +تحول ولكنه يكون ممنهج ومخطط ويكون مبني على دراسات + +46 +00:04:02,320 --> 00:04:07,140 +وعلى خطة يقوم بها الأشخاص لتقليل الأخطار أو + +47 +00:04:07,140 --> 00:04:10,440 +السلبيات التي قد تترتب على هذا التغيير فبالتالي + +48 +00:04:10,440 --> 00:04:15,000 +نحن نحاول قدر المستطاع أن نتجنب التغير ونتجه نحو + +49 +00:04:15,000 --> 00:04:18,820 +التغيير سمعتيني؟ + +50 +00:04:18,820 --> 00:04:26,550 +آه، آه، آه مصنوع، مصنوع، مصنوع Okay، إذن التغيير + +51 +00:04:26,550 --> 00:04:31,390 +كان مشتقًا من فعل غيّره، يعني بدّله أو حوله، + +52 +00:04:31,390 --> 00:04:35,470 +ماشي، قال تعالى، "لا يغيروا الله أو لا يغيروا الله + +53 +00:04:35,470 --> 00:04:38,390 +ما في قومٍ حتى يغيروا ما في أنفسهم" هذا كله، هذه + +54 +00:04:38,390 --> 00:04:40,530 +أداة التغيير، هذه أداة التغيير، ايش الفرق بين + +55 +00:04:40,530 --> 00:04:45,050 +التغير والتغيير؟ التغير زلزال، لا سمح الله، فيضان، + +56 +00:04:45,050 --> 00:04:50,910 +طوفان، لا سمح الله، التغيير، أنا بفكر إنه يغير، أو + +57 +00:04:50,910 --> 00:04:55,580 +جاية في القرآن، "لا يغيروا الله"،حتى يغير ما فيه + +58 +00:04:55,580 --> 00:04:57,840 +نفسه، كيف الإنسان يغير ما فيه نفسه؟ لازم يخطط + +59 +00:04:57,840 --> 00:05:04,460 +ويفكر، ماشي؟ طبعا، التغير مش ممكن، مش دائماً اللي + +60 +00:05:04,460 --> 00:05:08,320 +بنقدر نتجنبه، يعني لماشي زلزال مفاجئ أو بركان، لأ، + +61 +00:05:08,320 --> 00:05:11,500 +دي صعبة شوية، بس احنا ممكن نخفف من أضراره ومع + +62 +00:05:11,500 --> 00:05:13,780 +الاكتشافات الجديدة اللي اجت، مثل البركين أو + +63 +00:05:13,780 --> 00:05:16,330 +الزلازل ماشي، لكن احنا لازم نفكر في التغيير، مش + +64 +00:05:16,330 --> 00:05:20,030 +ممكن نجي كمان، اللي هي الرؤية يعني، أين أنا بعد عشر + +65 +00:05:20,030 --> 00:05:22,650 +سنوات، مش ممكن نجي بعد خمس سنوات اللي لاجي حالة زي + +66 +00:05:22,650 --> 00:05:24,730 +ما احنا يعني، حاطة ذيك، ولأ، زي اذا أراد الإنسان + +67 +00:05:24,730 --> 00:05:27,050 +ليش يغير، فضل، فضلي. + +68 +00:05:31,250 --> 00:05:33,830 +أناقش الـoutline للـpresentation + +69 +00:05:35,790 --> 00:05:39,410 +رح نتعرف عن التغيير لازم نعرف إنه يشمل كافة مناحي + +70 +00:05:39,410 --> 00:05:43,510 +الحياة وبالتالي أيضًا الإدارة أو العمل في المؤسسات + +71 +00:05:43,510 --> 00:05:48,910 +بيأخذ من هذه الحقيقة يعني العمل في المؤسسات يتميز + +72 +00:05:48,910 --> 00:05:53,970 +أيضًا بالتعقيد وبالتغيير وهو حقيقة تنظيمية + +73 +00:05:53,970 --> 00:05:57,490 +وبالتالي يدخل في أعمال الإدارة وظائفها من تخطيط + +74 +00:05:57,490 --> 00:06:00,970 +وتنظيم وتوجيه والرقابة اليوم رح نتعرف على الـ + +75 +00:06:01,000 --> 00:06:04,380 +التغيير التنظيمي ولازم نعرف كمان إنه التغيير يكون + +76 +00:06:04,380 --> 00:06:08,900 +نحو الاستقرار ونحو الأفضل فهذا الجزء من التغيير + +77 +00:06:08,900 --> 00:06:12,580 +اللي بدنا نركز عليه اليوم سنتعرف أولاً على طبيعة + +78 +00:06:12,580 --> 00:06:17,840 +التغيير التنظيمي ما هو مفهوم التغيير التنظيمي ما هي + +79 +00:06:17,840 --> 00:06:21,800 +القوى التي تدفعنا نحو التغيير التنظيمي وسنتعرف على + +80 +00:06:21,800 --> 00:06:26,100 +التغيير في أشكاله سيكون تغيير مخطط أم كان تغيير طارئ + +81 +00:06:26,100 --> 00:06:29,000 +ومراحل عملية التغيير في المنظمة من الجزء الثاني + +82 +00:06:29,000 --> 00:06:32,460 +راح نحكي عن أنواع التغيير التنظيمي التغيير قد يكون + +83 +00:06:32,460 --> 00:06:35,680 +في هيكلية أو تصميم المؤسسة قد يكون في المستوى + +84 +00:06:35,680 --> 00:06:38,480 +التكنولوجي أو العمليات وقد يكون على مستوى موارد + +85 +00:06:38,480 --> 00:06:43,060 +البشرية في كل منظمة وأخيرًا وطبعًا رد الفعل اللي + +86 +00:06:43,060 --> 00:06:47,380 +بيكون من قوة العمل بيكون في أغلب الأحيان مقاومة + +87 +00:06:47,380 --> 00:06:51,290 +التغيير في المنظمة وهي حالة طبيعية طبعًا نتعرف شو + +88 +00:06:51,290 --> 00:06:55,990 +هو مقاومة التغيير التنظيمي كيف يتحلل قوة دفع ورفض + +89 +00:06:55,990 --> 00:06:59,230 +المؤسسات وشو أسبابها وكيف الأساليب اللي ممكن + +90 +00:06:59,230 --> 00:07:07,210 +نتعامل فيها من خلالها بداية + +91 +00:07:07,210 --> 00:07:10,850 +ننتقل للـslide الرابع على صورة الدكتورة + +92 +00:07:14,930 --> 00:07:18,650 +بداية زي ما حكينا إن التغيير هو عبارة عن حقيقة + +93 +00:07:18,650 --> 00:07:23,610 +تنظيمية تدخل في عمل المؤسسات طبيعة عمل المؤسسات بيز + +94 +00:07:23,610 --> 00:07:28,770 +أيضًا بالتغيير والتطور والحاجة اللاحقة بهذا الركب + +95 +00:07:28,770 --> 00:07:32,340 +لأن لو المؤسسات ما استطاعت إنها تحقق هذا التغيير + +96 +00:07:32,340 --> 00:07:35,680 +فبالتالي هتندثر مثلًا على ذلك شركة Nokia لم تستطع + +97 +00:07:35,680 --> 00:07:41,320 +أن تتطور من منتجاتها وتلحق بهذا التطور والتسارع + +98 +00:07:41,320 --> 00:07:44,880 +والتكنولوجيا وبالتالي اندثرت هذه الشركة يعني إلى + +99 +00:07:44,880 --> 00:07:48,980 +حد ما رجعت لكن ما قدرت ترجع بالقوة اللي كانت هي + +100 +00:07:48,980 --> 00:07:54,990 +موجودة فيها تعريف التغيير التنظيمي هو التعديل الأساسي + +101 +00:07:54,990 --> 00:07:58,650 +والحيوي في بعض أجزاء المنظمة أو جميعها يعني قد يكون + +102 +00:07:58,650 --> 00:08:05,470 +جزء أو قد يكون كله وقد يكون هذا التغيير شاملاً أقصد + +103 +00:08:05,470 --> 00:08:10,750 +أساسي أو جوهري أو قد يكون شكلي فمثلًا قد تستحدث + +104 +00:08:10,750 --> 00:08:15,610 +الشركة مثلًا قسم جديد أو قد ترغب في تغيير هيكليتها + +105 +00:08:15,610 --> 00:08:18,890 +أو تصميمها هذا يعتبر تغيير أساسي وجوهري وقد يكون + +106 +00:08:18,890 --> 00:08:23,680 +تغيير شكلي مثلًا أن تغير شكل المنتجات، هذا نعتبره + +107 +00:08:23,680 --> 00:08:27,180 +تغيير شكلي ما غير أي شيء أساسي أو جوهري بس شكل + +108 +00:08:27,180 --> 00:08:30,640 +المنتج والمهم اللي لازم نعرفه أن هذا التغيير + +109 +00:08:30,640 --> 00:08:34,760 +المنظمي قد يشمل أي منحة من مناحي أو مفصل من مفاصل + +110 +00:08:34,760 --> 00:08:38,220 +العمل التنظيمي مثل الأمثلة الموجودة عندنا بالـ + +111 +00:08:38,220 --> 00:08:41,780 +"سلايد" "انسيابية العمل وجدولته" وقد يكون طبعا هو + +112 +00:08:41,780 --> 00:08:46,760 +التغيير لصالح المؤسسات أو أسس التقسيم التنظيمي، + +113 +00:08:46,760 --> 00:08:51,420 +لطاقم الإشراف كأن نوسع نطاق إشراف المؤسسة أو نضيقه + +114 +00:08:51,420 --> 00:08:56,940 +نستحدث قسم جديد وقد أيضًا يشمل تصميم المنظمة + +115 +00:08:56,940 --> 00:09:00,160 +وإدارة الموارد البشرية والأفراد اللي هم العاملين + +116 +00:09:00,160 --> 00:09:04,640 +داخل المؤسسة والمهم لازم نعرف إن هذا التغيير هو + +117 +00:09:04,640 --> 00:09:08,500 +حالة إجبارية يجب على الإدارة أن تتعامل معها + +118 +00:09:08,500 --> 00:09:13,500 +وتديرها بطريقة مخططة وممنهجة ومنظمة ويجب أن يكون + +119 +00:09:13,500 --> 00:09:17,550 +هذا التغيير إيجابياً ما شاء الله، إذا في عندنا يا + +120 +00:09:17,550 --> 00:09:20,050 +أخوات التغيير وفي عندنا إدارة التغيير، شو معنى + +121 +00:09:20,050 --> 00:09:24,030 +التغيير لوحده من غير إدارة؟ معناها تبديل أو تحويل + +122 +00:09:24,030 --> 00:09:29,390 +الوضع من شيء إلى شيء، زي ما هو كتاب ليه تعديل، إما + +123 +00:09:29,390 --> 00:09:34,040 +يكون بشكل جوهري، زي مثلًا، نغيّر مدير المؤسسة أو + +124 +00:09:34,040 --> 00:09:39,360 +نغيّر في الأجهزة، ماشي، أو يكون بشكل سطحي، زي + +125 +00:09:39,360 --> 00:09:42,880 +مثلًا، نروح ندهن جدران المؤسسة. وهذا تغيير، لكن مش + +126 +00:09:42,880 --> 00:09:47,720 +في عُبق العمل الإداري. إذًا، هي تبديل أو تحويل أو + +127 +00:09:47,720 --> 00:09:52,240 +تعديل من الوضع الحالي، ووضع إيش الآخر. طبعًا، هي + +128 +00:09:52,240 --> 00:09:54,480 +الأصل أن يكون التغيير للأفضل، لكن ممكن يكون + +129 +00:09:54,480 --> 00:09:57,660 +للأسوأ، ممكن يتغير إيش للأسوأ. مثلًا، التغيير في + +130 +00:09:57,660 --> 00:10:02,330 +البرامج الزمنية، مثلًا، في الجداول، زي مثلًا، عندنا + +131 +00:10:02,330 --> 00:10:05,530 +مثلًا الآن في إغلاق يوم السبت، المؤسسات التي تدوم + +132 +00:10:05,530 --> 00:10:08,290 +يوم السبت، صار عندها تغيير لأنها كانت تداوم السبت + +133 +00:10:08,290 --> 00:10:11,370 +صار، ماشي، تغيير في جدار، تغيير في تقسيمات + +134 +00:10:11,370 --> 00:10:13,990 +الأنظمة، تنظيم نفسه، ما قلنا نغير المدير ما هو + +135 +00:10:13,990 --> 00:10:17,410 +المدير، نطاق الشرائط، مثلًا أنتِ كنتِ مشرفة على 5، + +136 +00:10:17,410 --> 00:10:22,630 +صرتِ مشرفة على 10، تصميم المؤسسة، تغيير الموظفين، + +137 +00:10:22,630 --> 00:10:25,850 +إذن التغيير المنظم، بمعنى انتقال شيء من مكان إلى + +138 +00:10:25,850 --> 00:10:30,750 +مكان آخر، أو قرار لتغيير إيش، أي الوضع؟ إما يكون + +139 +00:10:30,750 --> 00:10:34,830 +سطحي أو يكون جوهري. طبعًا هنا إدارة التغيير مش + +140 +00:10:34,830 --> 00:10:35,210 +جاية. + +141 +00:10:39,210 --> 00:10:43,090 +هنا يا جماعة هنقول ما المقصود بإدارة التغيير، لأن + +142 +00:10:43,090 --> 00:10:46,350 +عندنا تغيير وعندنا إدارة، نكتبها تحت. إدارة + +143 +00:10:46,350 --> 00:10:52,170 +التغيير، فيه فرق بين إدارة وإدارة التغيير. إيش هو + +144 +00:10:52,170 --> 00:10:53,630 +الفرق بينهما؟ إدارة التغيير؟ + +145 +00:10:58,780 --> 00:11:08,500 +ما معنى إدارة التغيير؟ «إدارة وضع وتنظيم + +146 +00:11:08,500 --> 00:11:16,840 +وتنسيق هذه الخطط لتبديل + +147 +00:11:16,840 --> 00:11:22,740 +وضع المؤسسة من وضع لآخر أفضل» + +148 +00:11:45,540 --> 00:11:46,940 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +149 +00:11:55,380 --> 00:12:00,620 +إذن يعتبر التغيير المنظم هو حالة من التحسين المستمر + +150 +00:12:00,620 --> 00:12:06,000 +التي تقوم بها إدارة المنظمة استجابة للتغييرات التي + +151 +00:12:06,000 --> 00:12:12,200 +تقع عليها، ليكون التغيير إيجابيًا أكيدًا + +152 +00:12:13,370 --> 00:12:18,350 +إذن التغيير المنظمي هو ضمان أو ليس ضمانًا يعني لكن هو + +153 +00:12:18,350 --> 00:12:23,970 +محاولة للحفاظ على حالة استمرارية التحسن في المؤسسة + +154 +00:12:23,970 --> 00:12:30,370 +لمواجهة التغييرات التي قد تتعرض لها المنظمة، وهذه + +155 +00:12:30,370 --> 00:12:36,180 +العوامل قد تكون داخلية وقد تكون خارجية، من يقدر + +156 +00:12:36,180 --> 00:12:39,600 +يعطي أمثلة على هذه التغييرات التي تتعرض لها + +157 +00:12:39,600 --> 00:12:42,580 +المؤسسة؟ ممتاز، لسه بدي أنبه إنك تفهم الحضور، + +158 +00:12:42,580 --> 00:12:45,440 +الحضور مين يا أخوات ترفع يدها من عندها من + +159 +00:12:45,440 --> 00:12:50,780 +الإيقونة تحكي هنا عن أهمية أو عن مثال عام عن + +160 +00:12:50,780 --> 00:12:58,600 +تغيير حياة الزبائن مثلًا؟ ممكن أحكي يا دكتورة؟ فضل + +161 +00:12:58,600 --> 00:13:04,360 +يا أهلا وسهلا، مين معنا؟ وسام، فضل يا وسام على صحيح + +162 +00:13:04,360 --> 00:13:07,520 +الوضع الذي نحن فيه كورونا والتعليم وخاصة في قطاع + +163 +00:13:07,520 --> 00:13:10,900 +التعليم أصبح تغيير في التعليم الوجاهي للتعليم + +164 +00:13:10,900 --> 00:13:14,400 +الإلكتروني والتوجه نحو المنظومة التكنولوجية من أجل + +165 +00:13:14,400 --> 00:13:18,320 +استخدامها في التعليم بدلًا من الوجاهي، ممتاز، كانت + +166 +00:13:18,320 --> 00:13:22,440 +إجابة ممتازة لعالم التغيير، Okay شكرا، بالإضافة إلى + +167 +00:13:22,440 --> 00:13:26,500 +مثال وسام، عندنا مثال آخر مثلًا كنا أنا وإياكم + +168 +00:13:26,500 --> 00:13:32,140 +نقدم شيمينة لبن، بس نقدم مثلًا شيمينة بنكهة المانجو، + +169 +00:13:32,140 --> 00:13:35,420 +بنكهة الفراولة، لأن الزبائن يحبون هذه الأشياء، + +170 +00:13:35,420 --> 00:13:38,600 +ماشي، مثلًا إحنا لنا مطعم على شاطئ البحر، على شاطئ + +171 +00:13:38,600 --> 00:13:43,000 +مغلق، بس الزبائن يحبون يكون لو في حائط كبير + +172 +00:13:43,000 --> 00:13:46,180 +مفتوح على البحر، إحنا عملناها، هذا التغيير يخدُم + +173 +00:13:46,180 --> 00:13:50,140 +مصلحة الزبائن، بنعمل دراسة، زي ما حكينا في التسويق، + +174 +00:13:50,140 --> 00:13:55,270 +الزبون لا يريد، بنغير باتجاه ما يريد الزبون، اثنين، من + +175 +00:13:55,270 --> 00:14:00,450 +يعطينا مثالًا على التكنولوجيا الجديدة؟ طبعًا هو مثال + +176 +00:14:00,450 --> 00:14:02,950 +وسام سيكون قريبًا للتكنولوجيا الجديدة، ويُدرك هذه + +177 +00:14:02,950 --> 00:14:05,930 +الاحتياجات، لأننا ندخل مثلًا التعليم الإلكتروني + +178 +00:14:05,930 --> 00:14:11,170 +على التعليم. أي التكنولوجيا الجديدة؟ + +179 +00:14:11,170 --> 00:14:16,500 +تفضلي يا هي، هي بورايا، تفضلي. هلأ، أدخلت + +180 +00:14:16,500 --> 00:14:19,840 +تكنولوجيا جديدة، أنا ممكن يكون عندي منتج ونتيجة + +181 +00:14:19,840 --> 00:14:23,280 +الـ«feedback» شعرت أن الناس يحتاجون إلى أن أضيف بعض + +182 +00:14:23,280 --> 00:14:26,840 +التعديلات التي تسهل عملية الوصول مثلًا للمنتج، زي بعض + +183 +00:14:26,840 --> 00:14:30,340 +المنتجات تكون موجودة في البداية من خلال نقاط بيع، ممكن + +184 +00:14:30,340 --> 00:14:33,720 +أنا أدخل تكنولوجيا البيع من خلال اللي هو الطلب + +185 +00:14:33,720 --> 00:14:37,340 +online والتوصيل عند البائع، فهكذا أنا أكون قللت + +186 +00:14:37,340 --> 00:14:41,220 +تكنولوجيا التوصيل، تسهيل الوصول للمنتج للزبون + +187 +00:14:41,530 --> 00:14:44,890 +Okay، ممتاز، مثال آخر بالإضافة لمثال هي، تهيأ + +188 +00:14:44,890 --> 00:14:48,870 +«زمان كان يطلب من الوظائف يدويًا، تحملي سيرة ذاتية + +189 +00:14:48,870 --> 00:14:52,190 +وشهادات تتوجهي على المؤسسة، تأخذي طلب تعبئة مكان + +190 +00:14:52,190 --> 00:14:55,390 +إلكتروني، بنعمل طلبات وصف إلكتروني، لذا هي + +191 +00:14:55,390 --> 00:14:59,670 +تكنولوجيا إيش؟ تكنولوجيا جديدة»، ثلاثة، من يعطينا + +192 +00:14:59,670 --> 00:15:05,050 +مثالًا تشريعات حكومية جديدة؟ تفضلي، أولى الصرفي، + +193 +00:15:05,050 --> 00:15:05,430 +تفضلي + +194 +00:15:08,630 --> 00:15:12,150 +ممكن أنتِ تجدين زي الوضع الحالي مثلًا إنه الحكومة + +195 +00:15:12,150 --> 00:15:14,530 +صنعت تشريعات إنه يوم السبت والجمعة إغلاق، فأنتِ + +196 +00:15:14,530 --> 00:15:17,110 +تجدين كل المحلات، حتى الجامعات التي تداوم يوم + +197 +00:15:17,110 --> 00:15:21,630 +السبت أغلقت يوم الجمعة، فهذا يعتبر تغيير – هي + +198 +00:15:21,630 --> 00:15:24,670 +مغلقة يوم السبت، ماشي، أزاي يا أخوات، أزاي الآن دخلتِ؟ – + +199 +00:15:24,670 --> 00:15:28,830 +لا، يوم السبت، أنا.. آه، آه، Okay، تشريعات بالإضافة + +200 +00:15:28,830 --> 00:15:31,390 +لما انتقلت أختها لقى الصحيح، التي هي التشريعات + +201 +00:15:31,390 --> 00:15:35,010 +أصبحت دخيلة لأنها تتعلق بأمن المعلومات، يعني تشريعات دخلت + +202 +00:15:35,010 --> 00:15:38,750 +على أمن المعلومات أو حماية إيش الناس إلكترونيًا، + +203 +00:15:38,750 --> 00:15:42,710 +ها تشريعات أجبرت المسؤولين عن وضع القوانين + +204 +00:15:42,710 --> 00:15:46,630 +والأنظمة إن هم إيش يفعلونها. شكرا لكِ، تفضلي قبل + +205 +00:15:46,630 --> 00:15:47,070 +الميكروفون. + +206 +00:15:49,980 --> 00:15:53,180 +طيب، من الأمثلة التي أنا وضعتها في الـ slide مثلًا + +207 +00:15:53,180 --> 00:15:56,540 +تغيير أولًا، تغيير حاجة الزبائن، قد تتغير حاجة الزبائن + +208 +00:15:56,540 --> 00:16:00,000 +من فترة إلى أخرى، وبالتالي هذا يعتبر عاملًا من عوامل + +209 +00:16:00,000 --> 00:16:02,860 +تستدعي إحداث تغيير في المنظمة، اثنين، ادخال + +210 +00:16:02,860 --> 00:16:08,580 +تكنولوجيا جديدة، أو مثلًا، مثلًا قبل كان العمل يتمنى + +211 +00:16:08,580 --> 00:16:13,700 +عن طريق العمل وقت الفجر، الاتجاه يكون نحو استخدام + +212 +00:16:14,820 --> 00:16:22,620 +أجهزة الكمبيوتر، وبدلًا من الورقة، الآن نسخ + +213 +00:16:22,620 --> 00:16:26,800 +الـ data الأولى في تسجيل البيانات، أو قد تكون + +214 +00:16:26,800 --> 00:16:32,800 +تشريعات قومية، أو ضرائب، أو مثلًا قد تكون حالة طارئة + +215 +00:16:32,800 --> 00:16:36,600 +زي الحرب أو غيرها، مش شائعة يعني، مش شائعة، أنا أفضل + +216 +00:16:36,600 --> 00:16:37,200 +الحرب عشان.. + +217 +00:16:40,430 --> 00:16:46,250 +آه، فضلًا، المنظمة مهمة للإدارة العليا لأنها تساعدها + +218 +00:16:46,250 --> 00:16:57,310 +على إدارة المؤسسات في استشعار هذه العوامل من الـ... + +219 +00:16:57,310 --> 00:17:02,910 +الآن مثلًا عند إحدى الشركات ما غيّرت أسعارها + +220 +00:17:05,360 --> 00:17:08,320 +للمنتجات، فجاءت شركة ثانية منافسة غيّرت الأسعار، + +221 +00:17:08,320 --> 00:17:11,120 +فنجد الناس كلهم يغيّرون اتجاهاتهم، إن أنتِ ما + +222 +00:17:11,120 --> 00:17:14,400 +غيّرتِ أسعارك، لن تهتمّي لزبائنك، يا مي الـNet فصل من + +223 +00:17:14,400 --> 00:17:19,180 +عندك، يا مي، يا مي، الصوت راح، والصوت راح، بس أنتِ + +224 +00:17:19,180 --> 00:17:25,230 +موجودة، إذًا التغيير أمر مهم جدًا بالنسبة لمن؟ + +225 +00:17:25,230 --> 00:17:29,150 +بالنسبة للمدراء، هم يتخذون قرار إيش؟ التغيير، + +226 +00:17:29,150 --> 00:17:32,030 +التغيير يعتمد على الإبداع والمرونة، زي ما أنتِ مثلًا + +227 +00:17:32,030 --> 00:17:38,130 +تشاهدين جوجل يغيّر أول بأول، كذلك الشركات العالمية + +228 +00:17:38,130 --> 00:17:41,170 +تركز في التغيير وفي إدخال حلول للمشكلات + +229 +00:17:41,170 --> 00:17:42,510 +الموجودة. + +230 +00:17:44,230 --> 00:17:46,610 +ما هي قوة التغيير؟ بس رجع من أيه؟ ما هي قوة + +231 +00:17:46,610 --> 00:17:48,210 +التغيير؟ السؤال موجه لمن؟ + +232 +00:17:51,050 --> 00:17:56,430 +«مدلين»، قبل «مدلين»، تفضلي قبل + +233 +00:17:56,430 --> 00:18:01,970 +«مدلين»، «مدلين» + +234 +00:18:01,970 --> 00:18:06,950 +‏- السلام عليكم ‏- تفضلي، اقرئي يا أنتي أمامك الـ + +235 +00:18:06,950 --> 00:18:12,080 +«سلايد»، قوة تغيير التنظيم يعني اللي هي القوة + +236 +00:18:12,080 --> 00:18:15,520 +الداخلية الـ «Internal Forces» التي تظهر في إطار + +237 +00:18:15,520 --> 00:18:19,280 +الأنشطة الداخلية والقرارات في المنظمة، تكون جزءًا من + +238 +00:18:19,280 --> 00:18:22,980 +عملية مراجعة وفحص النظام لمعرفة الجوانب التي تعيق + +239 +00:18:22,980 --> 00:18:26,540 +تحقيق تغيير إيجابي، يؤدي إلى تحقيق الأهداف وتحسين + +240 +00:18:26,540 --> 00:18:30,660 +فعالية المنظمة، هنا إحنا نقود التغيير، ممتاز، إذا + +241 +00:18:30,660 --> 00:18:34,300 +السؤال متى تتحقق؟ لحظة، لحظة، قبلها، لحظة يا أنلي، + +242 +00:18:34,300 --> 00:18:38,860 +واحدة واحدة، تقود المؤسسات التغيير إذا كان قرار + +243 +00:18:38,860 --> 00:18:43,000 +التغيير نابعًا من داخل المؤسسة، تكون هي قيادة إيش + +244 +00:18:43,000 --> 00:18:46,140 +التغيير، زي ما قلنا مثلًا جوجل قاعدة بتطور موقعها + +245 +00:18:46,140 --> 00:18:49,900 +أول بأول، وتشتري مواقع جديدة، هذا اسم قوة داخلية + +246 +00:18:49,900 --> 00:18:53,200 +ما حدش قوة خارجية تشتريها لحالة إيش؟ أي بتشتريها إذا + +247 +00:18:53,200 --> 00:18:55,960 +هي الأنشطة الداخلية والقرارات من داخل إيش المنظمة + +248 +00:18:55,960 --> 00:18:59,640 +لازم نعمل مراجعة وفحص لخدماتنا ونطورها أول بأول + +249 +00:18:59,640 --> 00:19:03,600 +بهدف تحسين إيش أداء المؤسسة، تفضلي يا أخت مدلين + +250 +00:19:03,600 --> 00:19:04,680 +القوة الخارجية + +251 +00:19:07,300 --> 00:19:10,940 +القوة الخارجية Environmental Forces موجودة في جميع + +252 +00:19:10,940 --> 00:19:14,220 +متغيرات ومناصر البيئة خارج حدود المؤسسة مثل + +253 +00:19:14,220 --> 00:19:17,900 +المستثمرين والمنافسين والتكنولوجيا والجوانب + +254 +00:19:17,900 --> 00:19:21,260 +الاقتصادية والاجتماعية والسياسية والدولية هي + +255 +00:19:21,260 --> 00:19:24,980 +التغيير يواجهونا أو يقودنا ممتاز، هي التغيير + +256 +00:19:24,980 --> 00:19:29,040 +بيقودنا، قوة خارجية ماشي الآن زي ما أنت شايف سعر + +257 +00:19:29,040 --> 00:19:32,520 +الدولار نازل على الأرض، على الأخير هنا بنحاول أنه + +258 +00:19:32,520 --> 00:19:36,260 +إحنا نرتب أمورنا، نغير، نبدل، في حاجة يعني، لأنه + +259 +00:19:36,260 --> 00:19:39,620 +الإجبار على ذلك، إذا القوة الخارجية تكون خارج + +260 +00:19:39,620 --> 00:19:43,300 +المؤسسة، وتكون إجبارية، هي تجبرنا على إيش؟ على + +261 +00:19:43,300 --> 00:19:45,920 +التغيير، زي مثلًا زي ما قلنا القوانين الجديدة، + +262 +00:19:45,920 --> 00:19:48,800 +التكنولوجيا المتطورة، تجبرني أغير المستهلكين + +263 +00:19:48,800 --> 00:19:51,940 +رغباتهم، اتغيرت واتبدلت، فبدهم شغلات جديدة، لازم + +264 +00:19:51,940 --> 00:19:56,040 +أنا أغير؟ وضع البدل الاقتصادي، ظروف اجتماعية، زي + +265 +00:19:56,040 --> 00:19:58,480 +مثلًا في الأعياد، بزيد الطلب، في المواسم، بزيد + +266 +00:19:58,480 --> 00:20:04,730 +الطلب، سياسة داخلية؟ إذا دولية زي كورونا مثلًا + +267 +00:20:04,730 --> 00:20:09,110 +كورونا إيش دولي؟ عنا إما أنا متى كمؤسسة أقود + +268 +00:20:09,110 --> 00:20:13,350 +التغيير، بيكون نابع من داخلي، من داخلي إيش؟ + +269 +00:20:13,350 --> 00:20:17,650 +المؤسسة، قرار من المؤسسة، هي أدخلت أصناف جديدة، + +270 +00:20:17,650 --> 00:20:22,350 +أدخلت تشغيلات جديدة، عينت موظفين جدد، قوة خارجية + +271 +00:20:22,350 --> 00:20:28,570 +بيكون إجباري، اللي حصل خارج البيئة أجبرني إن إيش، + +272 +00:20:28,570 --> 00:20:32,880 +أغير، زي مثلًا، اليوم كل محيط مقفلة، ليش؟ لأنه فيه + +273 +00:20:32,880 --> 00:20:36,440 +إغلاق، هذا تغيير إجباري بيكون، هو اللي وجهنا، + +274 +00:20:36,440 --> 00:20:38,800 +إحنا ما قلناش يالله نقفل يوم السبت، لأ، هو إيش + +275 +00:20:38,800 --> 00:20:43,420 +اللي وجهنا أو هو اللي قعدنا، إذا كان السؤال ما + +276 +00:20:43,420 --> 00:20:47,280 +الفرق بين قوة التغيير الداخلية والخارجية أو متى + +277 +00:20:47,280 --> 00:20:51,760 +يقولون التغيير أو متى نحن نقول التغيير، فضل يكمل + +278 +00:20:51,760 --> 00:20:53,600 +قبل ماية، أول شيء بدي أقوله + +279 +00:21:17,780 --> 00:21:19,180 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +280 +00:21:19,730 --> 00:21:24,170 +أه خلاص يعني ننتقل للـ… عشان ما يصيح على البنات لبس + +281 +00:21:24,170 --> 00:21:26,830 +فإحنا بننتقل على اللي بعده عشان ما يصيح التشويش عن + +282 +00:21:26,830 --> 00:21:29,870 +البنات عشان ما يصيح التشويش عن البنات عشان ما يصيح + +283 +00:21:29,870 --> 00:21:30,150 +التشويش عن البنات عشان ما يصيح التشويش عن البنات + +284 +00:21:30,150 --> 00:21:31,390 +عشان ما يصيح التشويش عن البنات عشان ما يصيح + +285 +00:21:31,390 --> 00:21:32,430 +التشويش عن البنات عشان ما يصيح التشويش عن البنات + +286 +00:21:32,430 --> 00:21:38,470 +عشان ما يصيح التشويش عن البنات عشان ما يصيح + +287 +00:21:38,470 --> 00:21:43,310 +التشويش عن البنات عشان ما يصيح التشويش عن البنات + +288 +00:21:43,310 --> 00:21:49,790 +عشان ما يصيح التشويش عن البنات عشان ما يصيبهم + +289 +00:21:49,790 --> 00:21:56,270 +التغيير الطارئ يأتي بعد حدوث مسبب للتغيير مفاجئ + +290 +00:21:56,270 --> 00:22:00,510 +طارئ لا تتوقعه المؤسسة وبالتالي تحدث استجابة تدريجية + +291 +00:22:00,510 --> 00:22:05,750 +تدريجية لأن المؤسسة ليست لديها الـ derail كاملة + +292 +00:22:05,750 --> 00:22:11,170 +وليست لديها رؤية واضحة حول كيفية تغيير الأمثل الذي + +293 +00:22:11,170 --> 00:22:14,790 +عليها أن تطبع فبالتالي الاستجابة تكون تدريجية + +294 +00:22:14,790 --> 00:22:20,390 +بالتالي على ذلك قد يكون مثلًا، مش لأ، يعني لما + +295 +00:22:20,390 --> 00:22:22,890 +نكون نتغير طبعًا، لما نفشل معانا واجد نقعد ونعمل + +296 +00:22:22,890 --> 00:22:26,370 +جلسات ولجان ونفكر في التغيير، لأ، هذا بيكون فجأة، + +297 +00:22:26,370 --> 00:22:34,250 +زي مثل الإغلاق، كاتب هنا سؤال، بدنا أمثلة، + +298 +00:22:34,250 --> 00:22:38,400 +فضيلة نجوان أو أنا أعطيكم طب لأ هما، الأستاذة نجوان + +299 +00:22:38,400 --> 00:22:46,120 +ممكن، أه معك يا أبو، التغيير المخطط ممكن مثلًا إنه + +300 +00:22:46,120 --> 00:22:50,220 +المستشفى الأوروبي هو كان إنه بيخدم مثلًا مدينة رفح + +301 +00:22:50,220 --> 00:22:53,760 +وخانيونس لفترات طويلة قديمة لكن من بداية جائحة + +302 +00:22:53,760 --> 00:22:57,780 +كورونا في العالم صار تخطيط من وزارة الصحة يعني إنه + +303 +00:22:57,780 --> 00:23:01,220 +يتغير هذا المستشفى ويصير يخدم فقط مرضى كورونا + +304 +00:23:01,220 --> 00:23:06,630 +فهذا عبارة عن تغيير مخطط ممتازة، هذا الخطأ الطولي + +305 +00:23:06,630 --> 00:23:09,730 +ممكن + +306 +00:23:09,730 --> 00:23:14,710 +تغيير الطريق، مثلًا إنه في مدرسة عاملة مخططة لرحلة + +307 +00:23:14,710 --> 00:23:18,690 +وفي رسوم وفي كذا لكن فجأة يوم الرحلة مثلًا تغيرت + +308 +00:23:18,690 --> 00:23:22,650 +أحوال الجوية وصار مطر فممكن يحولوها لنشاط داخلي، + +309 +00:23:22,650 --> 00:23:28,430 +داخل المدرسة نشاط مفتوح يعني للطلبة مثلًا، إذن + +310 +00:23:28,430 --> 00:23:31,150 +التغيير المخطط زي ما حكت زميلتك بارك الله فيها على + +311 +00:23:31,150 --> 00:23:39,650 +الـ Metal Salim إنه إحنا Wow! إنه إحنا إيش؟ إنه إحنا + +312 +00:23:39,650 --> 00:23:42,490 +مثلًا إيش وزارة الصحة؟ بدها مستشفى وبقية من + +313 +00:23:42,490 --> 00:23:46,150 +الجماعة عملوا دراسة، عملوا تخطيط وكذا، فجاءوا + +314 +00:23:46,150 --> 00:23:48,910 +بالمستشفى الأوروبي. هل التغيير أشمل مخطط؟ مش عارفة + +315 +00:23:48,910 --> 00:23:54,830 +إيش مش راضية استجيبها، ماشي. التغيير اللي غير مخطط، + +316 +00:23:54,830 --> 00:24:00,970 +واضح، بيظهر في الاجتماع، وبنبدأ إحنا معناه نتأقلم مع + +317 +00:24:00,970 --> 00:24:04,370 +الوضع، يعني التغيير الطارئ، بكون فيه عملية تأقلم. + +318 +00:24:07,970 --> 00:24:12,570 +زي مثلًا، لما قالوا الإغلاق الساعة خمسة، ماشي، هذا + +319 +00:24:12,570 --> 00:24:15,870 +تغيير إجباري، زي ما شرحت لنا، من قوة خارجية، فأنا + +320 +00:24:15,870 --> 00:24:18,290 +ببدأ شوية شوية أرتب أموري والساعة خمسة أكون + +321 +00:24:18,290 --> 00:24:21,290 +مخلصة وماشي، بالتدريج، نونة نونة، مش، يعني، بيكونش + +322 +00:24:21,290 --> 00:24:25,890 +مفاجأة، بيكون فجأة مفاجأة، فضليك، «أبو أبو أبو + +323 +00:24:25,890 --> 00:24:30,870 +أبو أبو أبو أبو أبو أبو أبو أبو أبو أبو أبو أبو + +324 +00:24:30,870 --> 00:24:32,090 +أبو أبو أبو أبو أبو أبو أبو أبو أبو أبو أبو أبو + +325 +00:24:58,920 --> 00:25:00,320 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +326 +00:25:01,500 --> 00:25:03,260 +«ماي»، افتحي الـ«مايك»، أيوة، تفضلي. + +327 +00:25:06,440 --> 00:25:12,020 +«ماي»، افتحي الـ«مايك»، أيوة، تفضلي. «ماي»، افتحي + +328 +00:25:12,020 --> 00:25:16,240 +الـ«مايك»، أيوة، تفضلي. «ماي»، افتحي الـ«مايك»، + +329 +00:25:16,240 --> 00:25:19,900 +أيوة، تفضلي. «ماي»، افتحي الـ«مايك»، أيوة، تفضلي. + +330 +00:25:21,740 --> 00:25:26,200 +«ماي»، افتحي الـ«مايك»، أيوة، تفضلي. «ماي»، افتحي + +331 +00:25:26,200 --> 00:25:31,360 +الـ«مايك»، أيوة، تفضلي. «ماي»، افتحي الـ«مايك»، + +332 +00:25:31,360 --> 00:25:35,660 +أيوة، تفضلي. «ماي»، تفضلي، هي حد بيقدر يستنتج أو + +333 +00:25:35,660 --> 00:25:41,280 +يقرأ لي المخطط اللي أملاه؟ هذا هو الأنواع + +334 +00:25:41,280 --> 00:25:46,520 +المتلاحقة، تفضلي أنا أنا أسمع أسمع، ارفعي يديك قبل ما + +335 +00:25:46,520 --> 00:25:49,080 +.. ما تحكي أنا، ارفعي يديك، عندك إمكانية وفع + +336 +00:25:49,080 --> 00:25:52,840 +اليد تفضلي يا عزيزتي بالنسبالي مراحل التغيير الخطوات + +337 +00:25:52,840 --> 00:25:55,560 +اللي بنمر فيها أول شيء بيصير تأثير على المؤسسة من + +338 +00:25:55,560 --> 00:25:59,020 +القوة الخارجية أو من الداخلية فبيصير عندها حاجة + +339 +00:25:59,020 --> 00:26:02,580 +للتغيير بسبب تغيير في الأشياء الداخلية إما من + +340 +00:26:02,580 --> 00:26:06,000 +القوة الداخلية أو من القوة الخارجية على المؤسسة + +341 +00:26:06,000 --> 00:26:09,540 +بعد ما المؤسسة تحس أنه في حاجة للتغيير راح تبدأ + +342 +00:26:09,540 --> 00:26:13,140 +بالتغيير وتخطط له ومن ثم راح يتنفذ، راح يكون فيه + +343 +00:26:13,140 --> 00:26:17,900 +تنفيذ للتغيير هي هتخطط ولا هتبدأ في التغيير بعد ما + +344 +00:26:17,900 --> 00:26:22,680 +تنفذ؟ واش رأيك؟ بعد ما تشعر بحاجة، ابدا تبدأ، بتخبص + +345 +00:26:22,680 --> 00:26:25,980 +الخطأ أكيد، مش هتبدأ تعمل عشوائي إذا كان تغيير + +346 +00:26:25,980 --> 00:26:30,820 +مخطط طول زمني مش مفاجئ، فبدا تخطط، بعدين تنفذ + +347 +00:26:30,820 --> 00:26:34,180 +ممتازة، تفضلي قبل مايا، شكرًا يا أسماء، تفضلي قبل + +348 +00:26:34,180 --> 00:26:40,720 +مايا okay إذا المخطط اللي أمامنا هو توضيح مختصر راح + +349 +00:26:40,720 --> 00:26:45,080 +نحكي عنه بالتفصيل يعني لقدام بيوضح كيف عملية + +350 +00:26:45,080 --> 00:26:48,200 +التغيير المخطط بتصير عندي بالمؤسسة طبعًا أول شيء + +351 +00:26:48,200 --> 00:26:52,520 +بتكون في عندي العوامل بتستدعي التغيير بعد هيك تظهر + +352 +00:26:52,520 --> 00:26:55,920 +عندي الحاجة للتغيير نبدأ بالتخطيط للتغيير ومن ثم + +353 +00:26:55,920 --> 00:26:59,680 +بالتالي ننفذه الـ«سلايد» اللي بعد دلوقتي لحظة يا + +354 +00:26:59,680 --> 00:27:02,400 +عزيزي، اتلقي يا خوات عوامل التغيير الداخلية + +355 +00:27:02,400 --> 00:27:06,120 +والخارجية إما تكون مشكلة أنا لازم أحلها أو هيك + +356 +00:27:06,120 --> 00:27:09,500 +بكون حليت المشكلة، يعني غيرت الوضع أو فرصة لازم + +357 +00:27:09,500 --> 00:27:12,720 +أقتنصها، زي ما توحي كدا لو دخل المنافسين ولجوا + +358 +00:27:12,720 --> 00:27:15,440 +أسعارك مرتفعة وراحوا خفضوا الأسعار هذه بالنسبة + +359 +00:27:15,440 --> 00:27:18,680 +لهم إيش، فرصة، ممكن طبعًا تغيير في التكنولوجيا، في + +360 +00:27:18,680 --> 00:27:22,460 +المنتجات، في وضع نفس المؤسسة، إحنا الآن أصبحنا + +361 +00:27:22,460 --> 00:27:26,650 +حاجة، صار عندنا اختلال، في وضعنا، إحنا بدنا نغير، + +362 +00:27:26,650 --> 00:27:30,390 +إحنا لازم نغير، فبنبدأ نفكر في التغيير، البحث، + +363 +00:27:30,390 --> 00:27:33,790 +يعني التفكير والتطوير، مين عنده أفكار، مين يا جماعة، + +364 +00:27:33,790 --> 00:27:37,210 +إيش نعمل، بعد، في البداية طبعًا بتصير اللي هو + +365 +00:27:37,210 --> 00:27:41,390 +التخطيط، وبعدين بنبدأ في التنفيذ، بنبدأ في النقاش، + +366 +00:27:41,390 --> 00:27:48,970 +في التنفيذ، زي ما هنشوفه، تفضلي، تفضلي + +367 +00:27:48,970 --> 00:27:58,050 +قبلها، قبلها، ميت، تفضلي، Okay، okay تفضلي أولًا أول + +368 +00:27:58,050 --> 00:28:03,470 +خطوة في هذا المخطط هي الحاجة للتغيير أيوة The need + +369 +00:28:03,470 --> 00:28:08,730 +for change مين بيقدر يحكي ليه أو يستنتج ليه إيش + +370 +00:28:08,730 --> 00:28:14,410 +يعني الحاجة للتغيير أنواع المتلاحقة وفع إيدها أنواع + +371 +00:28:14,410 --> 00:28:19,450 +المتلاحقة وفع إيدها دكتورة أنت ملخبة طبعًا وبين + +372 +00:28:19,450 --> 00:28:23,010 +اسمك إنك قبل شوي أنا جاوبت قولتي اسمه اسمه رفعت + +373 +00:28:23,010 --> 00:28:30,690 +قولتي أنوار طبعًا نضال تفضلي مش مشكلة الحاجة + +374 +00:28:30,690 --> 00:28:34,150 +لتغيير المؤسسة زي ما قالت بأول المحاضرة إنه ممكن + +375 +00:28:34,150 --> 00:28:36,710 +يكون تغيير خارجي يصير المنافسين مثلًا أضافوا + +376 +00:28:36,710 --> 00:28:40,110 +تكنولوجيا جديدة فصرت أنا مش منافس قوي معهم فهنا + +377 +00:28:40,110 --> 00:28:43,830 +بيصير في حاجة للتغيير فأنا بتغير أو الشركة من + +378 +00:28:43,830 --> 00:28:48,270 +داخلها مثلا حست إنه لازم نغير لازم نطور بدنا نتفوق + +379 +00:28:48,270 --> 00:28:53,250 +على منافسينا فبتغير، التغيير بتيجي يعني زي ما قلنا، + +380 +00:28:53,250 --> 00:28:57,090 +يا أما من القوة الداخلية أو من الخارجية، تسيرها. + +381 +00:28:57,750 --> 00:29:00,250 +إذا الحاجة اللي بتغيرها، اللي هي اختلال التوازن، + +382 +00:29:00,250 --> 00:29:02,390 +اللي هي إيش اختلال التوازن، يعني إحنا بدأنا نفكر + +383 +00:29:02,390 --> 00:29:05,590 +في نغير، فمكونش يعني إيش مرتاحين نفسيًا، لأ لازم + +384 +00:29:05,590 --> 00:29:12,310 +نغير، تفضلي أسمع، + +385 +00:29:12,310 --> 00:29:18,370 +دكتوري حل الـ slide اللي بعده؟ دكتوري حل الـ slide + +386 +00:29:18,370 --> 00:29:18,830 +اللي بعده؟ + +387 +00:29:32,400 --> 00:29:33,800 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +388 +00:29:44,260 --> 00:29:47,760 +لحظة، الحاجة يعني إنه لو منها راح يصير خلل + +389 +00:29:47,760 --> 00:29:52,560 +فبالتالي هذه الصفة الإجبارية أو الإلزامية للتغيير، + +390 +00:29:52,560 --> 00:29:55,180 +لازم نعرفها وإيش تالي؟ لازم اللي حدتي أنت تتبقى + +391 +00:29:55,180 --> 00:29:59,600 +تتحكي إن هذه الحاجة قد تكون لحال مشكلة موجودة في + +392 +00:29:59,600 --> 00:30:03,600 +الشركة أو قد تكون إضافة ميزة جديدة أو فكرة إبداعية + +393 +00:30:03,600 --> 00:30:07,880 +نريد أن نقبلها من ضمن النقطة الأولى إن وجود مشكلة + +394 +00:30:07,880 --> 00:30:12,120 +أو أيضًا هي تجهوت الأداء، المديرين بيقدروا يستنتجوا إيش فجوة + +395 +00:30:12,120 --> 00:30:18,900 +الأداء؟ فجوة + +396 +00:30:18,900 --> 00:30:24,490 +الأداء بتجيب موضوع الرقابة وتقييم الأداء هلأ، ما + +397 +00:30:24,490 --> 00:30:29,070 +يُقصد فجوة الأداء بيتم ملاحظة إنه أنا في عندي + +398 +00:30:29,070 --> 00:30:34,470 +انحراف بناءً على الخطط والمعايير اللي كنت محددها + +399 +00:30:34,470 --> 00:30:38,890 +قبل بداية التنفيذ خلال عملية الرقابة للتنفيذ، + +400 +00:30:38,890 --> 00:30:42,590 +فيظهر عندي إنه في انحراف وطبعًا قد يكون هذا + +401 +00:30:42,590 --> 00:30:46,770 +الانحراف بشكل إيجابي أو بشكل سلبي، هون لما أنا + +402 +00:30:46,770 --> 00:30:49,630 +بلاحظ فجوة الأداء، بيصير عندي اللي هو الحاجة + +403 +00:30:49,630 --> 00:30:53,930 +للتغيير، قد يكون استجابة لتطوير لو كان عندي التغيير + +404 +00:30:53,930 --> 00:30:58,150 +إيجابي، أما إذا في حال كان عندي اللي هو الفجوة أو + +405 +00:30:58,150 --> 00:31:02,690 +الإحراف كان سلبي فبكون أنا بحاجة لتغيير لعملية + +406 +00:31:02,690 --> 00:31:06,930 +معالجة السلبيات اللي ظهرت عندي نتيجة هذا الفجوة + +407 +00:31:06,930 --> 00:31:12,350 +ممتاز، اتفضلي قبل مايه Okay، إذا فجوة الأداء هي + +408 +00:31:12,350 --> 00:31:16,370 +الفرق بين الأداء المرغوب تحقيقه والأداء اللي كان + +409 +00:31:16,370 --> 00:31:22,100 +سلبي، أو إيش، هذه الفجوة بتستدعي إيش؟ إنه نقوم خطوة + +410 +00:31:22,100 --> 00:31:26,780 +باتجاه هذا التغيير، تحسين الوضع وتقليل هذه الفجوة، + +411 +00:31:26,780 --> 00:31:29,360 +ننتقل إلى النقطة الثانية والخطوة الثانية، وهي + +412 +00:31:29,360 --> 00:31:31,680 +عملتها. ‏- الفجوة اللي قبلها، حاضري قبلها، حاضري + +413 +00:31:31,680 --> 00:31:36,660 +قبلها، هي عبارة عن جاب، ظهر أثناء التنفيذ، وضعنا + +414 +00:31:36,660 --> 00:31:40,100 +خطة زي ما خدنا قبل هيك، وبنفت، ظهر عندنا فجوة، + +415 +00:31:40,100 --> 00:31:45,160 +ماشي، فإن إحنا لازم نلحج حالنا، ونرجع اللي حصل + +416 +00:31:45,160 --> 00:31:48,930 +الخطة الموضوعة، فهذا بنسميه إيش؟ بنسميه تغيير + +417 +00:31:48,930 --> 00:31:51,710 +أصبحنا محتاجين للتغيير لأن في حاجة انحرفنا على + +418 +00:31:51,710 --> 00:31:56,230 +الخطة الموضوعة، بيكون عندنا الحاجة للتغيير الـBand + +419 +00:31:56,230 --> 00:32:02,130 +التاني، كان في المخطط، البدأ بعملية التغيير ونقصد + +420 +00:32:02,130 --> 00:32:07,270 +بها عملية الدراسة وإعداد اللغة وهي تشتمل على 3 + +421 +00:32:07,270 --> 00:32:11,890 +نقاط، أولًا البحث قابلية الابتكار ورواد الأفراد + +422 +00:32:11,890 --> 00:32:20,400 +بداية بالبحث، البحث يعني أن نقوم بنبحث + +423 +00:32:20,400 --> 00:32:26,880 +عن الأسباب أو الـ أو الـ Sorry، آه، Okay، نبحث عن + +424 +00:32:26,880 --> 00:32:35,560 +الأسباب التي تستدعي إحداث هذا التغيير، وقد يكون هذا + +425 +00:32:35,560 --> 00:32:38,100 +البحث من خلال المعرفة الموجودة خلال المؤسسات + +426 +00:32:38,100 --> 00:32:42,740 +العالمية، الـ Feedback أجت من النظام الرقابي + +427 +00:32:43,490 --> 00:32:49,390 +وبالتالي وطلها قيمة أهاليها الإدارة وبالتالي + +428 +00:32:49,390 --> 00:32:52,590 +اتخذته كسبب لإحداث تغييرها من خلال المعرفة + +429 +00:32:52,590 --> 00:32:56,930 +الموجودة من أساس التقارير وحقائق على أرض الوطن، أو + +430 +00:32:56,930 --> 00:33:01,110 +قد تكون البحث من خلال مصادر غير موجودة كأنه شجع + +431 +00:33:01,110 --> 00:33:06,870 +موظفيننا على خلق أفكار جديدة على الإبداع والابتكار + +432 +00:33:07,450 --> 00:33:11,070 +وها بيقودنا إلى النقطة الثانية وهي قابلية الـ + +433 +00:33:11,070 --> 00:33:16,750 +"ماي"، قبل "ماي"، "ماي"، + +434 +00:33:16,750 --> 00:33:22,770 +"ماي"، "ماي"، "ماي"، "ماي"، "ماي"، "ماي"، + +435 +00:33:22,770 --> 00:33:26,650 +"ماي"، diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/BTpZ6kaHSaE_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/BTpZ6kaHSaE_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..dd894adb977ed9fe2bc016cb633f9b775fc7892c --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/BTpZ6kaHSaE_raw.json @@ -0,0 +1 @@ +{"segments": [{"id": 1, "seek": 4317, "start": 15.07, "end": 43.17, "text": "عوضوا بالله السامعين علينا الشيطان الرجيم بسم الله الرحمن الرحيم الحمد لله والصلاة والسلام على المصطفى الأمين سيدنا محمد وعلى آله ومن ساره على دربه بإحسان يوم الدين في البداية السلام عليكم ورحمة الله كيف حالكم؟ كيف هم سايتوا اليوم؟ الحمد لله مازلنا في رحلة", "tokens": [3615, 2407, 11242, 14407, 20666, 43761, 21136, 10943, 3615, 9957, 25894, 8315, 25124, 1829, 9566, 7649, 34892, 7435, 32640, 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برؤيا ليه لمن؟ لقائد مهاتير محمد هيه + +5 +00:00:20,970 --> 00:00:23,350 +ظهر أمامك تاني، ظهر أه؟ + +6 +00:00:26,070 --> 00:00:28,930 +Okay، نبدأ من هنا المحاضرة الجزء التاني، لأن + +7 +00:00:28,930 --> 00:00:32,290 +مهاتير محمد مسك ماليزيا، صار اقتصادها قوي، صار + +8 +00:00:32,290 --> 00:00:35,910 +الدولة منتجة، صاروا في السنة بيخرجوا 6000، حملوا + +9 +00:00:35,910 --> 00:00:38,930 +الدكتوراه، ما شاء الله، شهدات قوية، لما مهاتير + +10 +00:00:38,930 --> 00:00:43,130 +محمد، طبعا هو طبيب، خودي بالك، هو طبيب، لما مهاتير + +11 +00:00:43,130 --> 00:00:46,550 +محمد، الآن صار عمره 90 سنة، راح قدم استقالته، مش + +12 +00:00:46,550 --> 00:00:49,650 +بقعد يرضعش الخاص، كيبقى بدي رتاحة، طيب، قدم + +13 +00:00:49,650 --> 00:00:53,390 +استقالته، راح وجاب رئيس وزراء تاني، رئيس وزراء + +14 +00:00:53,390 --> 00:00:57,450 +تاني، ما شاء الله، راح ساردجاعت بيحول الفلوس + +15 +00:00:57,450 --> 00:01:01,050 +لأستته، هو و الشلة، هو و البطاني. فطول الشعب + +16 +00:01:01,050 --> 00:01:06,030 +الماليزي مظاهرات بدهم هتير محمد يرجعله. ففعلا مرش + +17 +00:01:06,030 --> 00:01:09,950 +سنتين على استقالته، تاني، و حبس رئيس الوزراء، حطه + +18 +00:01:09,950 --> 00:01:13,130 +في السجن و خلّاه يرجع كل الفلوس اللي مسلوه، و الآن + +19 +00:01:13,130 --> 00:01:15,730 +هو جاعت على المنصب، ماشي؟ طبعا يقولوا خدوا بالك، + +20 +00:01:15,730 --> 00:01:17,850 +هو من شهد على العصر، يقولوا كتير سلسلة لقاءات + +21 +00:01:17,850 --> 00:01:22,670 +بيحكي فيها عن حاجات كتير حلوة، ماشي؟الآن من القصة + +22 +00:01:22,670 --> 00:01:25,670 +ومن الصور اللي شُفتُها وطلبتها من لمح الناس اللي + +23 +00:01:25,670 --> 00:01:29,750 +فيها، اللي هي تشرفنا الآن قادة لدولهم، مش كل رئيس + +24 +00:01:29,750 --> 00:01:33,330 +قائد، ما هي السيمات الشخصية والسيمات اللي لازم + +25 +00:01:33,330 --> 00:01:40,590 +تكون موجودة في القائد؟ مين يجاوب معانا؟ مين رافع + +26 +00:01:40,590 --> 00:01:46,490 +إيده؟ مين رافع إيده؟ يالا يا قبلة + +27 +00:01:50,310 --> 00:01:52,870 +ماشي أخواني أنتوا بتحصلوا المحادثة يا و نجوان و + +28 +00:01:52,870 --> 00:01:57,510 +باقية الشعب يا ممكن تأيدي سؤال يا دكتورة ما هي + +29 +00:01:57,510 --> 00:02:01,710 +اسمات شخصية القائدة؟ + +30 +00:02:01,710 --> 00:02:05,770 +ما هي اسمات شخصية القائدة؟ ممكن أجاب يا دكتورة + +31 +00:02:05,770 --> 00:02:12,650 +ممكن يكون عنده لغة التحدث يا دكتورة تكون قوية يعني + +32 +00:02:12,650 --> 00:02:17,790 +احنا نقول لا بالقاء لأ لغة التحدث عنده يعني عنده + +33 +00:02:17,790 --> 00:02:29,760 +قوة«لبق» «لبق» «لبق» «لبق» «لبق» + +34 +00:02:29,760 --> 00:02:37,180 +«لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» + +35 +00:02:37,180 --> 00:02:40,920 +«لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» + +36 +00:02:40,920 --> 00:02:40,920 +«لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» + +37 +00:02:40,920 --> 00:02:40,940 +«لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» + +38 +00:02:40,940 --> 00:02:41,060 +«لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» + +39 +00:02:41,060 --> 00:02:41,060 +«لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» «لبق» + +40 +00:02:41,060 --> 00:02:45,320 +«لبق» «لبق» «لبق»ويكون عنده طبوح وإبداع الذكاء + +41 +00:02:45,320 --> 00:02:49,300 +ممتاز يكون أنيق بس يكون زي ما حكوا الـBrand ذاكي + +42 +00:02:49,300 --> 00:02:52,420 +لازم يكون ذاكي مش عبقري أخدي بالك مش عبقري، ذاكي، + +43 +00:02:52,420 --> 00:02:57,820 +ذاكي، ذكاء، تختلف اتقى طبعا، ممتاز، لازم يكون واتق + +44 +00:02:57,820 --> 00:03:01,220 +من نفسه، أنا بحاول أجيب المحاضرة لازم يكون واتق من + +45 +00:03:01,220 --> 00:03:07,300 +نفسه، إيش كمان؟ يكون عنده قبول بيبترقق يا دكتورة + +46 +00:03:07,300 --> 00:03:15,950 +نعم؟ يكون أنيقيكون موضوعي، ظهرت أمامك الـ «سلايب»؟ + +47 +00:03:15,950 --> 00:03:22,350 +ده علشان، بقى مبتكر كمان، عنده ابتكار، مرن، هو + +48 +00:03:22,350 --> 00:03:25,130 +مرن، ماشي، بس مش يعملنا يكونوا أبقالينه، جيبلي + +49 +00:03:25,130 --> 00:03:29,370 +واحد أبقاليني، يقودوا البلد، بديها يا دكتورة، تجمع + +50 +00:03:29,370 --> 00:03:33,290 +بين الذكاء والـ «بنس»، بديها، صحيح، ممتاز، أيوة، + +51 +00:03:33,290 --> 00:03:36,640 +زهر، طيبتفضّالي يا باشر المهندسة، كمليونينات، + +52 +00:03:36,640 --> 00:03:38,940 +تفضّالي هي السماعة الشخصية اللي أنت السن تجيها من + +53 +00:03:38,940 --> 00:03:43,330 +الصور، المفروض طلعتها من الصور، تفضليالسماعة + +54 +00:03:43,330 --> 00:03:46,810 +الشخصية التي يجب أن يتصرف بها القائد في أثقة + +55 +00:03:46,810 --> 00:03:51,910 +بالنفس الإتنان الانفعالي السيطرة الذكاء المبادة + +56 +00:03:51,910 --> 00:03:57,430 +أطموع المرونة الحماس البشاشة والمحطية الاجتماعية + +57 +00:03:57,430 --> 00:04:01,890 +الشجاعة الإبطار والإبداع اللبقى تكامل الشخصية + +58 +00:04:01,890 --> 00:04:06,590 +وتوافقها بين أقوات الصحة النفسية الموضوعية اللي هو + +59 +00:04:06,590 --> 00:04:10,530 +الحياة دي وما يكونش متحيز لأي موضوع أو لأي شخص + +60 +00:04:12,130 --> 00:04:15,590 +طبعاً البشاشة والمرح مش معناها بضحك، لأ يكون شكله + +61 +00:04:15,590 --> 00:04:20,250 +زي ما شفتي رئيس وزراء كندا مثلا، مقبول، يعني قريب + +62 +00:04:20,250 --> 00:04:26,870 +من القلب، ملك عبدالله يعني، ماشي، طبعاً كل الصفات + +63 +00:04:26,870 --> 00:04:30,990 +هذه أنتوا استمتشتوها من الصور اللي لو شفتوها، + +64 +00:04:30,990 --> 00:04:32,270 +تفضلي، + +65 +00:04:34,390 --> 00:04:37,870 +أخدنا إيش هي القوة، إيش هي مصادرها من محددات + +66 +00:04:37,870 --> 00:04:41,850 +الأخلاقية للقوة دُللوها للأولى بأن عدم الالتزام + +67 +00:04:41,850 --> 00:04:45,170 +بالمعايير الأخلاقية يوفر بعض المكاسب على المدى + +68 +00:04:45,170 --> 00:04:49,670 +القريب لكن أما أنه غير مضمون للعواقب فإن عقبته + +69 +00:04:49,670 --> 00:04:52,950 +ومصيره هو الفشل أما الالتزام بالمبادئ والأخلاق + +70 +00:04:52,950 --> 00:04:56,990 +والتجارة فهو الطريق الأمن لاستمرار النجاح تحرير + +71 +00:04:56,990 --> 00:04:59,210 +أعطينا مثال واقع الكلام اللي قرأتيه + +72 +00:05:05,090 --> 00:05:10,270 +مثلا لو أنه في مؤسسة يعني لما إيجى أردوغان جبق في + +73 +00:05:10,270 --> 00:05:14,190 +سنة الألفين مسك رئاسة الشركة التركية طبعا ماكانش + +74 +00:05:14,190 --> 00:05:21,870 +تركيا هيك إيش حكى؟ أول حاجة حكاها، مين بيعرف؟ حكى + +75 +00:05:21,870 --> 00:05:27,050 +أنا لا أسرق بدل القادة بيسرقش، إحنا البطانة + +76 +00:05:27,050 --> 00:05:31,770 +مينسرقش، الشعب بطل يسرقماشي، احنا السؤال، «هل هو + +77 +00:05:31,770 --> 00:05:35,370 +جال أنا لأ أسرق و بيسرق؟» لأ، لأنه لو كان بيسرق + +78 +00:05:35,370 --> 00:05:39,770 +يوصل بالبلد لرقم 16 عن مستوى العالم في الاقتصاد، + +79 +00:05:39,770 --> 00:05:43,490 +إذا الأخلاق أن يكون القائد عنده أخلاق، مش يكون + +80 +00:05:43,490 --> 00:05:46,370 +قاتل وسفاح وعمل لي فيها رئيس، طبعا أنا مابكونش + +81 +00:05:46,370 --> 00:05:50,550 +قائد أصلا، أنا مابكونش قائد، واضح؟ لمّا المعارضين + +82 +00:05:50,550 --> 00:05:55,270 +حافظهم في السجن، مش قائدات على فكرة، أنا لأ أسرق، + +83 +00:05:55,640 --> 00:06:00,240 +هذا دليل على القائد عنده أخلاق، مش شرط يكون مسلم، + +84 +00:06:00,240 --> 00:06:03,240 +عارف؟ مش شرط القائد يكون مسلم، مش شرط يكون مسلم + +85 +00:06:03,240 --> 00:06:07,580 +عشان يكون عنده أخلاق، الأخلاق قال ﷺ «إنما بعدته لو + +86 +00:06:07,580 --> 00:06:10,800 +تمّي مكان ما الأخلاق، الأخلاق موجودة من أيام سيدنا + +87 +00:06:10,800 --> 00:06:13,100 +أنا» تفضلي كامليه + +88 +00:06:15,690 --> 00:06:20,090 +بالنسبة لتعزيز القوة بالجوانب الشرعية التنظيمية + +89 +00:06:20,090 --> 00:06:22,850 +والقانونية عدم إساءة استخدامها دي هي القوة اللي + +90 +00:06:22,850 --> 00:06:26,530 +تصبح مصدراً للهدم بدلاً من أن تكون مصدراً للبناء + +91 +00:06:26,530 --> 00:06:31,190 +والنجاح بالإيطار العالي – بتلاحظي، بتلاحظي أن + +92 +00:06:31,190 --> 00:06:35,110 +الدول اللي فيها السبداد ودكتاتورية ما عدا الصين + +93 +00:06:35,110 --> 00:06:38,590 +بيكون + +94 +00:06:38,590 --> 00:06:43,450 +فيها تخلف ورجعية ونسبة فقر ونسبة قطالة وجوع + +95 +00:06:43,450 --> 00:06:47,730 +وأمراض، قصص كتيرةلأن الأموال مش موجّهة لخدمة الشعب + +96 +00:06:47,730 --> 00:06:52,070 +والخدمات الأموال موجهة للعنف وللقتل والتطرف وإشغال + +97 +00:06:52,070 --> 00:06:57,090 +تاني، عشان، أنا ليش مقولت مع مادة الصين؟ مين + +98 +00:06:57,090 --> 00:07:02,010 +بيعرف؟ ليش استثمتت الصين؟ لأن الصين حط قانون + +99 +00:07:02,010 --> 00:07:04,710 +للأخلاق يا دكتورة حط .. حط ضلة + +100 +00:07:07,440 --> 00:07:10,940 +لأن الصين هي الدولة الوحيدة دكتاتورية وعندها قوة + +101 +00:07:10,940 --> 00:07:14,140 +اقتصادية، بس، ماعندهمش أخلاق ولا يحزنهم، اللي + +102 +00:07:14,140 --> 00:07:16,380 +أقبل… – هم مقاطين في مؤسساتهم، هم مقاطين في + +103 +00:07:16,380 --> 00:07:19,480 +مؤسساتهم مثلًا وهم الـ«بين شاين»؟ عندهم قوانين + +104 +00:07:19,480 --> 00:07:22,600 +إدارية صارمة، آه، لكن عمر الصين مختلفة عن أداة + +105 +00:07:22,600 --> 00:07:25,540 +أخلاق، اللي بيقول أخلاق الياباني قبلها، واليابان + +106 +00:07:25,540 --> 00:07:29,380 +مش دكتاتورية، يعني الدولة الوحيدة، الدكتاتورية + +107 +00:07:29,380 --> 00:07:34,440 +اللي ناجحة، اقتصادية الصينالدولة اللي ناشهة وعندها + +108 +00:07:34,440 --> 00:07:37,140 +أخلاق وبتحكي عن الأخلاق ولو قبلتيهم هتلاقي في + +109 +00:07:37,140 --> 00:07:42,120 +أخلاق اللي هم اليابان، ماشي، اتفضلي كدا ودوّنت + +110 +00:07:42,120 --> 00:07:46,670 +السلوك عندهم وكده، ده الشريطأه، في الإطار العام + +111 +00:07:46,670 --> 00:07:50,570 +فإن القُطأ مداها الإيجابي من خلال قوانين المرقوطين + +112 +00:07:50,570 --> 00:07:55,730 +بها تثتر الإشكالية اللقية عندما يقدم المدير أو + +113 +00:07:55,730 --> 00:07:59,230 +القادع أو يقدم على اتباع جوانب تثير لعديد من + +114 +00:07:59,230 --> 00:08:03,230 +التساؤلات إما بسبب عدم الوضوح أو سبب كونها مجالات + +115 +00:08:03,230 --> 00:08:07,130 +مثيرة لشركتك ولم تتحدد معالم رؤية واضحة للمدير + +116 +00:08:07,130 --> 00:08:12,570 +والعالم بشأنها حكينا إحنا في موضوع الأخلاق في أول + +117 +00:08:12,570 --> 00:08:18,640 +هدأ لفصل لمّا بدنا نشرحهإنه فيه إشكاليات أخلاقي، + +118 +00:08:18,640 --> 00:08:22,420 +فساد، اللي هو الفساد، حكينا من ضمن الإشكالية + +119 +00:08:22,420 --> 00:08:27,780 +الأخلاقية إنه ممكن قانون يحمل فاسد، ماشي، فهذه من + +120 +00:08:27,780 --> 00:08:29,880 +ضمن إياش الإشكالية، طب ما هو مين الفاسد؟ لازم يكون + +121 +00:08:29,880 --> 00:08:31,800 +صاحب منظم، يعني مش هيكون واحد مسكين، ماعندهوش + +122 +00:08:31,800 --> 00:08:34,580 +حاجة، هو بيكون فاسد، علاش يا حساب، عادة بيقول إن + +123 +00:08:34,580 --> 00:08:40,560 +الفاسدين هم أصحاب المناصب، واضح؟ فبيكون فوق + +124 +00:08:40,560 --> 00:08:44,930 +القانون، كيف يعمل فوق القانون؟يعني القانون بيحميه، + +125 +00:08:44,930 --> 00:08:51,050 +فبيسيك زي ما بده. فهذه إشكاليات إيش أخلاقية ممكن + +126 +00:08:51,050 --> 00:08:54,230 +يتبعها طبعا إذا كان القائد لسه، بيكونوا كل البطانة + +127 +00:08:54,230 --> 00:08:59,110 +لسه، القائد ناشي صح زي ما يقولنا الدجان، بيكونوا + +128 +00:08:59,110 --> 00:09:04,490 +كلهم ناشيان صح، okay؟ + +129 +00:09:04,490 --> 00:09:05,210 +فضلي كاملين + +130 +00:09:09,870 --> 00:09:14,270 +نأتي لموضوع مختلف لأن هو القيادة والإدارة «ليه + +131 +00:09:14,270 --> 00:09:17,990 +درشة إزمالية؟» «ما الفرق بين القيادة والإدارة؟» + +132 +00:09:17,990 --> 00:09:23,630 +«مين حاب يشارك؟ حاولي قبل تحرير تخلي القوم + +133 +00:09:23,630 --> 00:09:32,410 +يشاركوا» «أنوار الملاحة» + +134 +00:09:32,750 --> 00:09:35,810 +معاك يا دكتورة، المدير بتكون اللي هو القوة من + +135 +00:09:35,810 --> 00:09:40,410 +منصبه، أما القائد بتكون القوة من خبرته وشخصيته في + +136 +00:09:40,410 --> 00:09:43,410 +الآخرين، تأثيره في الآخرين بيكون من مبدأ خبرته أما + +137 +00:09:43,410 --> 00:09:46,590 +المدير من منصبه. ممتاز، ممكن نعين أنواع مدير، + +138 +00:09:46,590 --> 00:09:51,890 +خلاص، اتفضلي، اتفضلي كامري، اتفضلي .. القيادة و + +139 +00:09:51,890 --> 00:09:56,480 +الإدرازيخلط الكثيرون بين مصطلح القيادة والإدارة + +140 +00:09:56,480 --> 00:10:00,720 +ويعتبرون هما وجهان لعملة واحدة لكن المصطلحين + +141 +00:10:00,720 --> 00:10:05,640 +مختلفان تماما فقيقة القائد يمكن أن يكون مديرا أيضا + +142 +00:10:05,640 --> 00:10:10,020 +ولكن ليس كل مدير يصلح قائدفما الفرق بينهما؟ + +143 +00:10:10,020 --> 00:10:13,140 +القيادة هي القدرة على تأثير في الأقين وتوجيه + +144 +00:10:13,140 --> 00:10:17,860 +سلوكهم لتحقيق أهداف مشتركة وتنسيق جهودهم ليقدّموا + +145 +00:10:17,860 --> 00:10:21,840 +لما لديهم بينما الإدارة، ذكرنا سابقاً إن الإدارة + +146 +00:10:21,840 --> 00:10:27,660 +تخطيط تنظيم وقيادة ورقابة وعلى الموارد البشرية + +147 +00:10:27,660 --> 00:10:30,880 +وغيرها لتحقيق الأهداف التنظيمية بكفاءة وفعالية + +148 +00:10:30,880 --> 00:10:38,620 +طبعاً القيادة الإدارة Management مهنةالإدارة مهنة + +149 +00:10:38,620 --> 00:10:41,460 +الـ «administration» لأ القيادة مش مهنة القيادة + +150 +00:10:41,460 --> 00:10:44,020 +مهارة هل أنا ممكن أخد مهارات إدارية؟ آه، آه، من + +151 +00:10:44,020 --> 00:10:49,880 +ضمنها القيادة، فاضح؟ الإدارة مهنة، عنا عمل إداري، + +152 +00:10:49,880 --> 00:10:53,800 +موظف إداري، مساعد إداري القيادة لأ، القيادة إشي + +153 +00:10:53,800 --> 00:10:57,200 +موجود في الشخصية وممكن تسوي من الـ «مهارة» ممتاز، + +154 +00:10:57,200 --> 00:11:02,220 +مهارة، ممتاز، مهارات الإدارة القيادة القيادة + +155 +00:11:02,220 --> 00:11:05,440 +القدرة على التأثير في الآخرين، توجيه سلوكهم بالحب + +156 +00:11:06,900 --> 00:11:12,140 +برغبة، مش إجبار، الإدارة لأ، قوة السلطة من المنصب، + +157 +00:11:12,140 --> 00:11:14,200 +اللي هو تخطيطه التنظيم والرقابة والقيادة والتوجيه، + +158 +00:11:14,200 --> 00:11:16,520 +عاملها البشرية، نتحقق الأهداف، مش شرط تحبين عشان + +159 +00:11:16,520 --> 00:11:20,560 +تعمل الأهداف يعني، مش شرط تكون مدير عشان تشغلي + +160 +00:11:20,560 --> 00:11:24,500 +شغلك، لأ، لأ، نحترمه عشان المنصب، وخلاص. بعض + +161 +00:11:24,500 --> 00:11:27,240 +المدرسات، مثلا، ممكن نقول في المدارس، بس الناس + +162 +00:11:27,240 --> 00:11:31,180 +اللي يتقعد، بتلاقي يا حرام المعلمين زعلانين عليه، + +163 +00:11:31,180 --> 00:11:36,550 +والطلبة زعلانين، هدف يكون قائد.نظر تاني، بس القاعد + +164 +00:11:36,550 --> 00:11:42,650 +راحوا كسر الجرة، بس الغيب بيعمله فرحة. المدير اللي + +165 +00:11:42,650 --> 00:11:46,310 +في حالة غياب، ولا يشعر الموظفين بغياب، ويحلون + +166 +00:11:46,310 --> 00:11:49,630 +بغياب، وهدا بيكونش قائد، هدا منصب، بس منظر واحد + +167 +00:11:49,630 --> 00:11:52,890 +كان على الجرسي. عشان هيك لو ترك المكان، بيكونش له + +168 +00:11:52,890 --> 00:11:56,650 +بصمة، ماحش بالذكر. «مين مديركوا السابق؟» «مين؟! + +169 +00:11:56,670 --> 00:12:01,150 +قولوا ما أنا فاكرة!» لكن المدير القائد،جابل أشهر + +170 +00:12:01,150 --> 00:12:03,870 +عشرين سنة مين كان مدير المعصر أفلاً، الله يسهل + +171 +00:12:03,870 --> 00:12:07,590 +عليه، لن يتكرر. لأن هذا هو المدير القادر، المدير + +172 +00:12:07,590 --> 00:12:10,670 +القادر يضع بصمة في المكان اللي موجود فيه، لأنه + +173 +00:12:10,670 --> 00:12:13,970 +بؤثر في المرأسين لو توفى كلهم بعيطوا عليه وبيحسوا + +174 +00:12:13,970 --> 00:12:18,990 +حالهم خسارة فارعة. المدير بس، يكسر شره لما يسافر + +175 +00:12:18,990 --> 00:12:22,530 +ولا يقيب ولا يموت، يا رب يموت. هذا المدير، هذا + +176 +00:12:22,530 --> 00:12:27,210 +موجود، هذا إيش؟ موجود. يعني في ناس في الألفية هذه + +177 +00:12:27,210 --> 00:12:31,190 +شغلت مناصب، جابلهم أشهر سنين،وماتوا أو راحوا، + +178 +00:12:31,190 --> 00:12:34,030 +وإيجا غيرهم؟ لو سألنا مين يا جماعة اللي كان قبل + +179 +00:12:34,030 --> 00:12:37,130 +كام سنة، والله ما هم عارفين، هم مش عارفين لإنه مش + +180 +00:12:37,130 --> 00:12:39,350 +بدون مشاركة، هو ماتركش بصمة، هو كان قاعدة على + +181 +00:12:39,350 --> 00:12:44,970 +الكرسي وخلاص، صور، ماشي، أنا مرة كتبت على الـFace، + +182 +00:12:44,970 --> 00:12:48,910 +في ناس كانوا في ستينات القرن الماضي قادة وما زالوا + +183 +00:12:48,910 --> 00:12:51,750 +بيذكرهم الناس، وفي ناس مبارحة ماحش بيذكرهم، هنا + +184 +00:12:51,750 --> 00:12:56,930 +الفرق، هل أنت لما شغلت المنصب هذا، تركتي بصمة، + +185 +00:12:56,930 --> 00:13:01,240 +بيذكرك، مترحمة أيامك؟ولّا بس كنت قاعدة توقّر + +186 +00:13:01,240 --> 00:13:04,560 +وخلاص، وتعملي مشاكل وتجيبي جرايبك، هذا المقصود + +187 +00:13:04,560 --> 00:13:10,020 +فيها. إذا القائد إنسان امتلك هذه المهارات صاني + +188 +00:13:10,020 --> 00:13:14,300 +المنصب، القائد الناجح يكون مدير. المدير الشخص ممكن + +189 +00:13:14,300 --> 00:13:17,940 +يكون اتعين بالترقية أو اتعين بأساليب غير مشروع، + +190 +00:13:17,940 --> 00:13:21,080 +اللي هو الواسطة والمحسوبية، وبنشر صريج المرؤوسين. + +191 +00:13:22,280 --> 00:13:29,070 +‏- تفضلي. ‏- تمام.فالإدارة هي أوسع طاقة حيث + +192 +00:13:29,070 --> 00:13:32,110 +التركيز على الجوانب السلوكية وغير السلوكية في كافة + +193 +00:13:32,110 --> 00:13:35,170 +القضايا المهمة بينما القيادة تركز أساسًا على + +194 +00:13:35,170 --> 00:13:39,230 +الجوانب السلوكية بشكل كبير لذلك فإن امتلاك المخاطر + +195 +00:13:39,230 --> 00:13:42,170 +والقدرات الإدارية لا يكفي لوحده للنجاح في عالم + +196 +00:13:42,170 --> 00:13:45,350 +الأعمال المعقدة اللي هي لذا فإن المديرون + +197 +00:13:45,350 --> 00:13:49,490 +التنفيذيون يحتاجون معرفة الفروق الجوهرية بان تدل + +198 +00:13:49,490 --> 00:13:54,990 +وان تقض كذلك معرفة كيفية دمج الدورانالإداري + +199 +00:13:54,990 --> 00:13:58,930 +والقيادي معاً لتحقيق تجاهل المنظمة وإجمالاً يمكن + +200 +00:13:58,930 --> 00:14:01,950 +أن نوضح الفرقات بين القائد والمدير بالمقارنة + +201 +00:14:01,950 --> 00:14:07,650 +التالية الـ slide القادم رغم + +202 +00:14:07,650 --> 00:14:11,270 +أن هناك علاقة بين القيادة والإدارة إلا أنهما لا + +203 +00:14:11,270 --> 00:14:16,410 +يعنيان نفسهم فالشخص يمكن أن يكون مديراً قائداً أو + +204 +00:14:16,410 --> 00:14:20,570 +مديراً وقائداً نتكلم في كثير من الوقت يعني مش + +205 +00:14:20,570 --> 00:14:22,290 +مهندسة أول مرة تعمل presentation + +206 +00:14:25,400 --> 00:14:29,900 +يعني لي فترة طويلة، لأ، ليس لأنه مفهوش أن أنت + +207 +00:14:29,900 --> 00:14:32,560 +تقرأ، هم بيعرف يقرأوا، شاطرين في القراءة على فكرة، + +208 +00:14:32,560 --> 00:14:36,380 +انتي اشرح، يمشي تقرأي، هم بقرأوا لحالهم، أعطينا + +209 +00:14:36,380 --> 00:14:38,840 +خلاصة الفكرة، ما تقرأيش بالكلمة، أنا لحظة أنا جادة + +210 +00:14:38,840 --> 00:14:42,700 +بتقراهم بالكلمة، أعطينا خلاصة الكلام، خلاصة + +211 +00:14:42,700 --> 00:14:47,560 +الكلام، أنت ما تقرأيش بالكلمةتمام تمام المدير + +212 +00:14:47,560 --> 00:14:51,460 +الفعال طبعا أو المدير القائد هو اللي بيتمتع + +213 +00:14:51,460 --> 00:14:55,380 +بقابلية في الإدارة والقيادة يستطيع أنه يضحى في + +214 +00:14:55,380 --> 00:15:01,420 +خدمة المنظمة أنه يلقى هذه المهارات يعني المهمالمهم + +215 +00:15:01,420 --> 00:15:04,900 +بالنسبة للمنظمة هو إن يكون كافة المديراء على مختلف + +216 +00:15:04,900 --> 00:15:09,300 +المستويات متمتعين بخصائص القيادة الفعالة في عندنا + +217 +00:15:09,300 --> 00:15:13,840 +sketch بسيط بيوضح الفرق بين المدير والقائد وفي + +218 +00:15:13,840 --> 00:15:18,280 +تداخل ما بين القادة والمديرين أن القائد والمدير بس + +219 +00:15:18,280 --> 00:15:21,640 +اللي هو المنطقة المظلة لهذه بيكون القائد ومدير + +220 +00:15:21,640 --> 00:15:25,620 +بينما المدير، المديرة تقدّق الدائرة والقادة لحالهم + +221 +00:15:25,620 --> 00:15:31,530 +من غير مدير بحث الدائرةفي مجرد مجرد مجرد مجرد مجرد + +222 +00:15:31,530 --> 00:15:35,590 +مجرد مجرد مجرد مجرد مجرد مجرد مجرد + +223 +00:15:35,590 --> 00:15:39,050 +مجرد + +224 +00:15:41,000 --> 00:15:45,900 +القائد والمدير فيه فرق بينهم من حيثه التركيز فإن + +225 +00:15:45,900 --> 00:15:50,440 +القائد رسالي مستبزف يعني بيركز على المستقبل بينما + +226 +00:15:50,440 --> 00:15:55,060 +المدير عقلاني بحلل الواقع وبنقن عليه بيعطيه أو + +227 +00:15:55,060 --> 00:15:57,660 +المعطيات اللي يصدر عنده بنقن على بيعة القرار + +228 +00:15:57,660 --> 00:16:01,100 +المعلومات اللي بتقدمها زميلك مش مطلقة مش معناها أن + +229 +00:16:01,100 --> 00:16:03,100 +القائد مش عقلاني ولا معناها أن المدير ماعنده + +230 +00:16:03,100 --> 00:16:08,060 +شراوي، لأليست مطلقة، ممكن هذه هنا وهذه هنا في كتير + +231 +00:16:08,060 --> 00:16:11,280 +أحاديث صحيحة عن نبي محمد ﷺ كان بيحكي فيها عن + +232 +00:16:11,280 --> 00:16:16,980 +المستقبل طبعا إحنا عينا أفضل نموذج القيادة للنبي ﷺ + +233 +00:16:16,980 --> 00:16:23,340 +بيمتلك الصفات الشخصية والصفات المظهرية في شخصيته + +234 +00:16:23,340 --> 00:16:30,750 +إيش القادة فهو أفضل مثال كقدوة قياديةالكلام مش + +235 +00:16:30,750 --> 00:16:33,310 +مطلق، معناه إن هذا بيكون عنده لؤي أو هذا بيكون + +236 +00:16:33,310 --> 00:16:37,390 +عنده نمط عقلاني، و هذا عنده كذا، يعني ممكن هذا هان + +237 +00:16:37,390 --> 00:16:41,730 +و هذا هان، تفضلي تمام، من حيث اختيار العمل، إن + +238 +00:16:41,730 --> 00:16:45,910 +القائد بيختار العمل الصحيح لكن المدير بيختار + +239 +00:16:45,910 --> 00:16:51,730 +الطريقة للعمل الصحيح، تمام؟ الفعلية أو الكفاءة أو + +240 +00:16:51,730 --> 00:16:57,750 +القائد بيهتم بتحقيق هدفه، يعني بحقق الفعلية، بينما + +241 +00:16:58,830 --> 00:17:03,030 +بينما المدير يهتم بالكفاءة، يعني يهتم بطرق استخدام + +242 +00:17:03,030 --> 00:17:09,030 +المصادر المتوفرة عنده القوة بيقبل التحدي أوي لإنه + +243 +00:17:09,030 --> 00:17:12,710 +يتغير من الواقع بينما المدير يقبل بالأمر الواقع + +244 +00:17:12,710 --> 00:17:15,990 +ويحرص على اتخاذ القرار المناسب بناء على معياط + +245 +00:17:15,990 --> 00:17:20,710 +الأمر الواقعبالنسبة للقائد يهتم بالتطوير والإبداع + +246 +00:17:20,710 --> 00:17:26,830 +والتجديد بينما المدير مسابر، جاد في العمل، يركز + +247 +00:17:26,830 --> 00:17:31,010 +على التطبيق وتحليلي بشكل عام وليس مطلق القائد يلهم + +248 +00:17:31,010 --> 00:17:34,250 +اثقة ويركز على الرقابة الذاتية يعني عنده بينه وبين + +249 +00:17:34,250 --> 00:17:38,510 +ذاته فيه رقابة ذاتية لكن المدير بعتمد على رقابة + +250 +00:17:38,510 --> 00:17:44,890 +والسيطرة من أخرين أو من من منظمة بشكل أعلي الأخرين + +251 +00:17:45,720 --> 00:17:49,580 +على أخرين وبرضه من الموظفة لإن القائد منه رقابة + +252 +00:17:49,580 --> 00:17:53,860 +ذاتية من حاله بالنسبة للقائد قوته رقصية ذاتية + +253 +00:17:53,860 --> 00:17:58,600 +بينما المدير قوته زي ما حكينا سابقا هي قوة منصب أو + +254 +00:17:58,600 --> 00:18:03,100 +قوة موقع وظيفة Okay، الآن يا خوان أول حاجة + +255 +00:18:03,100 --> 00:18:07,780 +أتعلمتيها في علم الإدارة أن الإدارة علم اجتماعشو + +256 +00:18:07,780 --> 00:18:10,240 +معنى علم الشمس؟ إنها بتدرس الإنسان. شو معنى إنها + +257 +00:18:10,240 --> 00:18:12,980 +بتدرس الإنسان؟ إن إحنا صعب ناخد معلومات مطلقة + +258 +00:18:12,980 --> 00:18:16,320 +بنسبة 100% الإنسان متغير ومتبدل لإن احتياجاته + +259 +00:18:16,320 --> 00:18:19,460 +ورغباته بتتبدل وظروفه بتتغيب، بتتبدلوا عقليته، + +260 +00:18:19,460 --> 00:18:25,980 +بتكبر مع التجارب والحياة. الآن هذه أمور نسبية، مش + +261 +00:18:25,980 --> 00:18:31,980 +100%. القائد عنده رؤيةالمدير بيحكموا الهيكل + +262 +00:18:31,980 --> 00:18:37,120 +التنظيمي، بتحكموا هداف المؤسسة، ماشي، القائد نصل + +263 +00:18:37,120 --> 00:18:42,040 +للهدف، المدير كيف نصل للهدف، اللي هي آلة التنفيذ، + +264 +00:18:42,040 --> 00:18:45,480 +القائد والمدير برضه بيقبلوا التحدي، طبعا هنا ليش + +265 +00:18:45,480 --> 00:18:48,060 +هذه الفرق؟ في بعض المدرسة بخاف يتاخد قرارات + +266 +00:18:48,060 --> 00:18:51,320 +مترددة، وهذه إحنا بنعاني فيها كثير من مؤسساتنا، + +267 +00:18:51,320 --> 00:18:54,380 +قرارات استراتيجية، قرارات حاسمة، قرارات جوهرية، + +268 +00:18:55,470 --> 00:18:58,590 +بخافوا، فهدول ما عندهمش مهارة قيادة، القائد عطول، + +269 +00:18:58,590 --> 00:19:00,830 +بتاخد القائد عشان هيك أنا واحد من الناس بطالب إنه + +270 +00:19:00,830 --> 00:19:04,210 +نمسك مؤسسات الشباب، ليش؟ لأن الشباب بختلفوا عنه + +271 +00:19:04,210 --> 00:19:07,790 +شوية، الناس اللي فوق الـ50، بتاخد القرار وليه + +272 +00:19:07,790 --> 00:19:12,710 +يصير، واضح؟ القائد عندهم تطوير إبداع، نفس الشيء، + +273 +00:19:13,750 --> 00:19:18,610 +مدرأ، القائد ملهم، إيش يعني ملهم؟ يعني بعزز ثقة + +274 +00:19:18,610 --> 00:19:22,610 +الآخرين في نفسهم، فبظهر منها الرقابة الداتية، + +275 +00:19:22,610 --> 00:19:25,070 +بمعنى القائد مابركزش على إنه واقف على رأسك تشغل + +276 +00:19:25,070 --> 00:19:29,010 +ولا هو يتقفيكي، فإنتي مع مرور الوقت بتمشي في + +277 +00:19:29,010 --> 00:19:32,470 +الشغل، مابش محتاجة حد يراقبك، إذن هنا القائد يعزز + +278 +00:19:32,470 --> 00:19:37,030 +الرقابة الداتية للمرؤوسين، عن طريق القدوة، «هو + +279 +00:19:37,030 --> 00:19:41,150 +أجأر كده لأسرك»راحوا البطانة تطلعوا عليه، لإن هو + +280 +00:19:41,150 --> 00:19:45,830 +ما بيبصرجش، بيبطلوش، هم التانيين ما فسدوش، لكن لو + +281 +00:19:45,830 --> 00:19:49,350 +كان هو بيبصرج حيث هو زيه، ماشي، لكن المدير، لإنه + +282 +00:19:49,350 --> 00:19:52,670 +معاه صلاحيات من منصب وممكن، مايستناش حقابة داتية، + +283 +00:19:52,670 --> 00:19:58,910 +عبول، فصل، خصم، وهاكذا، القائد قوته تظهر في نفس + +284 +00:19:58,910 --> 00:20:04,450 +الشخصية، إحنا بنحبه كقائد، بنحبه لداته، ماشي، يعني + +285 +00:20:04,450 --> 00:20:09,410 +كتير الناس قدوتهم الملهمة أدوان،كتير الناس قدوتهم + +286 +00:20:09,410 --> 00:20:11,270 +اللي بيحبوها كتير، «النبي محمد صلى الله عليه + +287 +00:20:11,270 --> 00:20:15,510 +وسلم»، «القائد» بالشخصية، «المدير» لأ، زي ما تقول + +288 +00:20:15,510 --> 00:20:20,650 +شرحنا، بس «القائد» كسرنا وراه جرة، يا سلام يا + +289 +00:20:20,650 --> 00:20:23,090 +للسعادة، بس مش كله مع الفكرة، قولتي الكلام هدا + +290 +00:20:23,090 --> 00:20:26,750 +إيه، المعلومة دي نسبية، صعبة كل مطلقة، واضحة ولا + +291 +00:20:26,750 --> 00:20:32,290 +نعيدها؟ ‏- واضحة دكتورة ‏- واضحة ‏- تفضلي كاملي يا + +292 +00:20:32,290 --> 00:20:37,170 +بشر المهندسة«التمكين» المحور تقريبًا الرابع + +293 +00:20:37,170 --> 00:20:42,450 +«التمكين» ماشي قبل الوقت التمكين إيجا لحاله هيك + +294 +00:20:42,450 --> 00:20:48,370 +لمين تابع بالظبط فجأة أنا حاطة محاور ال slide + +295 +00:20:48,370 --> 00:20:52,470 +أخدنا القيادة التثير والقوة الحياة الأخلاقية للقوة + +296 +00:20:52,470 --> 00:20:55,790 +بعد هيك القيادة والإدارة الفرق بينهم بعد هيك + +297 +00:20:55,790 --> 00:21:01,400 +التمكينالتنقيب اللي هو تمنفج من حديثنا من خلال ما + +298 +00:21:01,400 --> 00:21:06,960 +حكيت أنه القائد ملهم أو بيشكل رقابة ذاتية أو بيعطي + +299 +00:21:06,960 --> 00:21:12,240 +العاملين عنده الثقة وبيزودهم بالمعلومات لتالي + +300 +00:21:12,240 --> 00:21:16,440 +بيمنهم وهم من الإدارة وبالتالي بيحاوظ على نفس + +301 +00:21:16,440 --> 00:21:20,100 +العمل والتزام بالعمل يعني صدر من خلال اللي هو + +302 +00:21:20,100 --> 00:21:22,100 +كلامنا سابقا + +303 +00:21:28,030 --> 00:21:34,990 +مش راضي اكتب هنا عاشى + +304 +00:21:34,990 --> 00:21:35,870 +ممكن اكتب هنا + +305 +00:21:43,050 --> 00:21:45,270 +عساسي البنات ما يلعبوش فاجأة في الـ «سلايد»؟ + +306 +00:21:45,270 --> 00:21:47,750 +طلعلهم وفاجفوش، ماشي هم بيخافوا حاجة؟ ده عامل + +307 +00:21:47,750 --> 00:21:51,030 +كتاب، ده كتاب، فيه محتوى، محتوى العرض وهذا تقريبا + +308 +00:21:51,030 --> 00:21:55,350 +النقطة الخامسة فيه القيادة، تعريفها، تأثير القوة، + +309 +00:21:55,350 --> 00:21:58,190 +محددات الأخلاق والقوة ماشي، الكلمة ده جميلة، + +310 +00:21:58,190 --> 00:22:00,690 +ماتصهاش لـ «سلايد» ده فاجأة، لازم تكون توظف اللي + +311 +00:22:00,690 --> 00:22:04,470 +جابلها، الآن قادة تمكني الموظفين، okay، تفضل، + +312 +00:22:04,470 --> 00:22:09,270 +تفضل، مش مشكلةأنا شرحتها أشرحها تاني مثلًا ولا + +313 +00:22:09,270 --> 00:22:12,870 +كده؟ لأ الشرح واضح إن القائد يسمح للموظفين إن هم + +314 +00:22:12,870 --> 00:22:15,210 +يشيلوا الشغل مش كله هو عليه مش كله هو عليه الشغل + +315 +00:22:15,210 --> 00:22:22,650 +بالضبط بالضبط مهم يمكن المدرأ لعملين تحديد أساليب + +316 +00:22:22,650 --> 00:22:26,250 +أو أنواع القيادة leadership styles في عندنا + +317 +00:22:26,250 --> 00:22:30,070 +القيادة الدكتورية القيادة الأبوية القيادة غير + +318 +00:22:30,070 --> 00:22:35,700 +رسمية أو قيادة شخصية والاعتقادية والديمقراطيةأسلوب + +319 +00:22:35,700 --> 00:22:39,520 +القيادة، خلّينا نعرف شو هو أسلوب القيادة بالأول + +320 +00:22:39,520 --> 00:22:43,640 +أسلوب القيادة هو الطريقة التي ينجز فيها القائد + +321 +00:22:43,640 --> 00:22:48,480 +أهدافه، تمام؟ يعني يمكن أن يترك أسئلة عميقة على + +322 +00:22:48,480 --> 00:22:53,360 +منظمتنا أو العاملين فيها، وبهك بحدد إذا كانت + +323 +00:22:53,360 --> 00:22:57,400 +الموضوع فعالة أو غير فعالة، أو تمام؟ بالنسبة لأن + +324 +00:23:14,540 --> 00:23:15,940 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +325 +00:23:28,420 --> 00:23:31,140 +أه مين هو في عيده؟ يلا يا قبلة تحرر شوف مين هو في + +326 +00:23:31,140 --> 00:23:35,100 +عيده؟ + +327 +00:23:35,100 --> 00:23:42,120 +يعني + +328 +00:23:42,120 --> 00:23:45,940 +كل خُسق ما اسمك و أنا ولا إيش نفهم إحنا؟ نجوان + +329 +00:23:45,940 --> 00:23:52,220 +نفهم نسمعه بالدورة، تفضلي نجوان، نسمع بالدورةهو + +330 +00:23:52,220 --> 00:23:56,300 +دكتوري لإن هو بيستخدم يعني أسلوب تهديد مع الشعب + +331 +00:23:56,300 --> 00:23:59,680 +واسلوب إجبار معاه. أعطينا مثال عشان إحنا نتخيل + +332 +00:23:59,680 --> 00:24:06,060 +الوضع؟ يعني ممكن لو مثلا مرة سمعت قصة إنه فيه ناس + +333 +00:24:06,060 --> 00:24:11,160 +خالق رأيه، راح أتلهم، يعني على طول. أعدام. أعدام. + +334 +00:24:11,560 --> 00:24:17,360 +عارفين إنه الآن هو في كورونا، مستخدم الأسلوب هذا، + +335 +00:24:17,360 --> 00:24:22,690 +ظهر أمامك أسلوب القيادة ولا لسه؟أه، ظاهر، أبحر + +336 +00:24:22,690 --> 00:24:27,370 +عارفين إن اللي بطلع بخالف الخضر و لا مش لابس كمامة + +337 +00:24:27,370 --> 00:24:31,690 +على طول عدنا؟ مافيش يوم أرحميني، مافيش يوم أرحميني + +338 +00:24:31,690 --> 00:24:35,950 +ماشي، مين كمان حاب يضيف؟ ليش هو، أقول مع أنه + +339 +00:24:35,950 --> 00:24:44,350 +الـDictator العصر؟ مين حاب يضيف؟ عنده سلطة مطلقة + +340 +00:24:44,350 --> 00:24:50,600 +سلطة مطلقة، صحمين كمان؟ ماعندهوش، ماسمتهوش عنه، + +341 +00:24:50,600 --> 00:24:56,720 +ماعندهوش مواقف. عنده تهديد ويجبر الأفراد، ماعندهوش + +342 +00:24:56,720 --> 00:25:01,560 +شورة، مابيشاورش الآخرين. طبعا أنتوا عشان تخافوا + +343 +00:25:01,560 --> 00:25:04,160 +شوية، هو ماعندهوش يعني عشان قانون الأدم يبدأوا + +344 +00:25:04,160 --> 00:25:07,980 +يترسس، لأ، هو بتفنن في أسليب الإعدام، عشان إيه أنا + +345 +00:25:07,980 --> 00:25:13,180 +حكيت أنه القائد مايكونش زي الجدافي، بتحسي أنه فيه + +346 +00:25:13,180 --> 00:25:15,620 +إشي ضرر في المخ، جنون العظمى. طبعا أنا مابحكيش + +347 +00:25:15,620 --> 00:25:20,100 +كلام عالمي، مابحكيش كلام من وشة نظر.الآن جوز عمته + +348 +00:25:20,100 --> 00:25:24,340 +ربّاه لما كان صغير مستهلش أصلا، ربّاه جوز عمته، في + +349 +00:25:24,340 --> 00:25:29,470 +حاجة ياراهأنا ممكن بس كنت بدي أضيف مثلًا قص أو + +350 +00:25:29,470 --> 00:25:34,830 +مثال على رئيس كوريا الشمالية مثلًا قص شعره هي + +351 +00:25:34,830 --> 00:25:40,310 +المشبر كل الشعب يقص نفس القصة تبعته أو حتى + +352 +00:25:40,310 --> 00:25:49,150 +مثلًا…………………………………………………………………………………………………………………………………………………………………………………………………………� + +353 +00:25:50,330 --> 00:25:54,270 +معروف أنه يعني شخص دكتاتور وهذا إشي لا يختلف عليه + +354 +00:25:54,270 --> 00:25:57,370 +اتنين بس كتير صارت فيه إشعاعات زي إن قصة الشعر أنا + +355 +00:25:57,370 --> 00:26:03,130 +كتير متعمقة في دراسة إنه «كوريا الشمالية» بس قصة + +356 +00:26:03,130 --> 00:26:08,000 +قصة الشعريعني أنا كتير مهتمة في الـ «fact» دارسة + +357 +00:26:08,000 --> 00:26:11,520 +فيها كتير كتب حتى الناس الـ «defectors» أو الناس + +358 +00:26:11,520 --> 00:26:16,160 +اللي هربوا من هناك وإيش قالوا بس نسمع هذا أنا + +359 +00:26:16,160 --> 00:26:20,480 +سمعته من برنامج غالبا على «جزيرة الوثائقية» ماشي، + +360 +00:26:20,480 --> 00:26:25,280 +ما هو سمعتش، ماتعملوش تجاه المراحل، بس أسأل ليش، + +361 +00:26:25,280 --> 00:26:27,700 +يا نسمة مهتمة بـ«جزيرة الشمالية» طبيعي بشغلك ولا + +362 +00:26:27,700 --> 00:26:30,680 +إيش؟لأ، لأ، مش طبعي الشغل، أنا بشتغل معالجة وأنا + +363 +00:26:30,680 --> 00:26:33,320 +حاسسة مختلفة تانية بس إنه أنا خلاص عندى زى + +364 +00:26:33,320 --> 00:26:37,280 +curiosity أو شو بيحكوا أنا فضول أعرف بدأت يعني من + +365 +00:26:37,280 --> 00:26:42,160 +زمان والله يمكن إلي سبع سنين بعم في هذه الدائرة + +366 +00:26:42,160 --> 00:26:47,000 +يعني فممكن أذكر مثال بسيط بيعكس بشكل قاتل يعني + +367 +00:26:47,000 --> 00:26:51,340 +ديكتاتوريته إن هو كان من أول رؤساء كوريا الشمالية + +368 +00:26:51,340 --> 00:26:55,480 +اللي قرر أن يظهر زوجته اللي هو أصلا منمن أم ماكنتش + +369 +00:26:55,480 --> 00:26:57,780 +تطلع على الإعلان، يعني ماتت وهي ما تطلعش على + +370 +00:26:57,780 --> 00:27:03,020 +الإعلان، فلما قرر يتزوج كانت زوجته تشتغل في فرقة + +371 +00:27:03,020 --> 00:27:07,000 +بتغني، فهو لما اتزوج كان فيه سبع أعضاء في الفرقة + +372 +00:27:07,000 --> 00:27:11,580 +قرر أو أصدر قرار بإنه يعدم كل البنات اللي كانوا في + +373 +00:27:11,580 --> 00:27:15,560 +نفس الفرقة لأنه ممنوع حدا يكون بعرف إشي عن ماضيها، + +374 +00:27:15,560 --> 00:27:17,560 +فهم أخدهم على معسكرات اللي بيسموها + +375 +00:27:17,560 --> 00:27:24,700 +الـconcentration camps معسكرات التعذي وعادةلهم ولا + +376 +00:27:24,700 --> 00:27:28,580 +الشغل بس مجرد لإنهم حياتها السنوية العادلية عشان + +377 +00:27:28,580 --> 00:27:31,080 +لما يتزوجها ماحدش يكون بعرف إيش عن نضيها يعني يكون + +378 +00:27:31,080 --> 00:27:33,900 +السيدة الأولى نظيفة مع أنها مالهاش ماضي ولا حاجة + +379 +00:27:33,900 --> 00:27:39,660 +فهذا شئ يعني شنيعشكرا لك على المعلومة، أتوقع + +380 +00:27:39,660 --> 00:28:01,700 +أنه…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………� + +381 +00:28:02,420 --> 00:28:05,060 +يعني إحنا ممكن نحكي عنه دكتاتور، ولكن ما بنقدر + +382 +00:28:05,060 --> 00:28:09,980 +نحكي عنه إن هو قائد دكتاتور. هو ليش صار قائد + +383 +00:28:09,980 --> 00:28:13,140 +دكتاتور؟ أول شيء هو إيجا بالبراتة، أبو مات إجا + +384 +00:28:13,140 --> 00:28:18,500 +محله، ماشي؟ رئيس وليس قائد، هيا نقدر نحكي عنه رئيس + +385 +00:28:18,500 --> 00:28:22,240 +وليس قائد. أقرب لرئاسة منه للقيادة، بس هو عنده + +386 +00:28:22,240 --> 00:28:24,980 +مشكلة نفسي في أفريقيا، نسيت مثلًا، أقول لك أعمل + +387 +00:28:24,980 --> 00:28:29,330 +القصة، جوز عمك اللي رباهلما هو كبر وصار رئيس أعطاه + +388 +00:28:29,330 --> 00:28:31,570 +حكم إعدام طبعا أنا حكيت قبل شويه إن هو بعدين مش + +389 +00:28:31,570 --> 00:28:34,970 +شانقان ولا ضرب المرصاص، هو بتفنن في إعدام الناس + +390 +00:28:34,970 --> 00:28:40,210 +عشان هيك عنده خلل نفسي، مخيك، مدلّل، والله ما انت + +391 +00:28:40,210 --> 00:28:44,010 +عارفة هو أيش أصلا، أنا بحس إنه التركيب صبيعية، في + +392 +00:28:44,010 --> 00:28:50,370 +عنده مشكلة، مخي دكتورة، لأن كيف قعدم جوزا عامته، + +393 +00:28:50,370 --> 00:28:53,790 +جابوا دبّابتين وحطوا رجل هنا ورجل هنا ومشيت + +394 +00:28:53,790 --> 00:28:57,800 +الدبّابات، فرجل الجسم جسميه مات،واحد تاني جنرال في + +395 +00:28:57,800 --> 00:29:01,880 +الجيش، هو كان يعني دائماً إعداماته سخيفة، بتحسيها، + +396 +00:29:01,880 --> 00:29:05,540 +هو بيسجر، فده ما سجّفش، أعدموه كيف، جابوا أسد + +397 +00:29:05,540 --> 00:29:07,380 +شعان، دخلوا معاه في الجفص، وسكّروا عليها، والله + +398 +00:29:07,380 --> 00:29:12,620 +يرحمه. واحد تاني برضه أعدمه، حقه أمام المدفع، + +399 +00:29:12,620 --> 00:29:16,940 +وأعدمه دفتفت. طرق الإعدام مش بسيطة، بتدل على إن هو + +400 +00:29:16,940 --> 00:29:22,440 +عنده خلل نفسي، ماشي؟ طبعا، خуди بالك،أحنا أعطينا + +401 +00:29:22,440 --> 00:29:25,320 +مثال لقائد ديكتاتوري أو لرئيس دولة ديكتاتورية، + +402 +00:29:25,320 --> 00:29:29,500 +طبعا هم أكتر، لكن هنا ليش كانت القيادة ديكتاتورية؟ + +403 +00:29:29,500 --> 00:29:33,680 +زي ما حكت المهندسة تحرير أنماط القيادة، النمط + +404 +00:29:33,680 --> 00:29:38,700 +القيادي الديكتاتوري بنجح في حالات، لأن في مواقف + +405 +00:29:38,700 --> 00:29:41,900 +بيكون القائد مجبر يكون ديكتاتوري، شد عن الناس، + +406 +00:29:41,900 --> 00:29:45,920 +ماشي؟ هل تبع الكورية قائد رئيس برجع للموضوع، بلاش + +407 +00:29:45,920 --> 00:29:48,390 +يعدمنا ولا حاجة؟في حاجات كام هيعدمنا، احنا مش هبقى + +408 +00:29:48,390 --> 00:29:50,590 +أعملنها، بس مش عارفة بصراحة كيف طريقة الإعداد + +409 +00:29:50,590 --> 00:29:54,570 +بتتبع في مخه وبينفّدها طبعا هو تنفيذ رعب وخلاق + +410 +00:29:54,570 --> 00:29:58,790 +بينفده، مش أنهم محترموه ولا بيحبوه، إذا خد بالك، + +411 +00:29:58,790 --> 00:30:02,890 +هنا بنحكي عن نمط القيادة، نمط القيادة حكينا فينا + +412 +00:30:02,890 --> 00:30:07,590 +أربع شغلات، قائد وناس، شخصية قيادية وموقف، في + +413 +00:30:07,590 --> 00:30:12,080 +مواقف بتحكم علينا الدكتاتورية،والتسلط والإجبار، + +414 +00:30:12,080 --> 00:30:15,460 +إذن الموقف هذا ديكتاتوري. في مواقف لا بنجحش فيها، + +415 +00:30:15,460 --> 00:30:20,320 +بدنا تكون مواقف ديمقراطي أو تشاوري، واضح؟ إذن هي + +416 +00:30:20,320 --> 00:30:25,640 +نحكي عن الموقف نفسه بده ديكتاتورية، أجبرني، يعني + +417 +00:30:25,640 --> 00:30:29,980 +مثلًا أنا الآن لسمح الله في المؤسسة شاب حريق، إيش + +418 +00:30:29,980 --> 00:30:34,380 +يسوي المدير؟ يتحرك بحزم، يطلع الناس بسرعة، يطلع + +419 +00:30:34,380 --> 00:30:37,100 +يطلب المطافي ويقعد يفكر، يلا يا جماعة نعمل اجتماع، + +420 +00:30:37,100 --> 00:30:40,840 +بس المحرك، لا طبعًا،إذن هذا بدّه موقف دكتوري، + +421 +00:30:40,840 --> 00:30:46,160 +المؤسس على وشك الانهيار، بدّه يقعد لسه يفكر، بدّه + +422 +00:30:46,160 --> 00:30:51,220 +ينقض الموقف، بدّه حسم، لما يكون الموقف بده قرارات + +423 +00:30:51,220 --> 00:30:54,660 +قاطعة، بده يشيل القائد ويثبت نجاحه، ففي الموقف + +424 +00:30:54,660 --> 00:31:01,260 +هذا، بقول دكتوري، واضح الفكرة؟ لكن تبع كوريا، + +425 +00:31:01,260 --> 00:31:04,000 +دكتورية مطلقة، هذا من حلول ماضيوم الدكتورية + +426 +00:31:04,000 --> 00:31:08,110 +العالمية تبع كوريا،إذا أنا ممكن الآن أكون بالتأكيد + +427 +00:31:08,110 --> 00:31:12,030 +وبعد شوية دي لجنين مقابل، جاعد نتناقش، حسب المحكمة + +428 +00:31:12,030 --> 00:31:18,870 +الموقف، يعني واحد عنده حرب، يكون في حرب، مش نفس + +429 +00:31:18,870 --> 00:31:23,950 +الشخصية لما يكون في السلم، واضحة الصورة ولا عيدها؟ + +430 +00:31:23,950 --> 00:31:28,350 +واضحة؟ واضحة، واضحة، واضحة، واضحة، واضحة، واضحة، + +431 +00:31:28,350 --> 00:31:28,790 +واضحة، واضحة، واضحة، واضحة، واضحة، واضحة، واضحة، + +432 +00:31:28,790 --> 00:31:29,410 +واضحة، واضحة، واضحة، واضحة، واضحة، واضحة، واضحة، + +433 +00:31:29,410 --> 00:31:33,340 +واضحة، واضحة، واضحة، واضحة، واضحة، واضحالله عفوك + +434 +00:31:33,340 --> 00:31:38,940 +يعني ممكن بس إنه أنا مداخلة صغيرة تفضلي تفضلي هلأ + +435 +00:31:38,940 --> 00:31:44,540 +أنا مع نجوان بخصوص اللي هو رئيس كوريا أنا بعرفش + +436 +00:31:44,540 --> 00:31:47,140 +أنا صار عندي شوية لخبطة عنه إحنا لما نحكي عن + +437 +00:31:47,140 --> 00:31:50,780 +القيادة أنا بفهم إنه بدنا نحكي عن القيادة ما بعرفش + +438 +00:31:50,780 --> 00:31:53,920 +يمكن نحكي القيادة الإيجابية لإنه أهم إشي لما أنا + +439 +00:31:53,920 --> 00:31:57,920 +بحكي عن القيادة ده أحكي عن التأثير أنه القائد أهم + +440 +00:31:57,920 --> 00:32:01,520 +إشي أنه يكون مؤثر في الآخرين لحتة أو يكون قدوة + +441 +00:32:02,310 --> 00:32:05,810 +تمام، هلأ أنا معها إنه ممكن نسمي هذه النوعية من + +442 +00:32:05,810 --> 00:32:09,150 +ال… ال… ممكن الراجل الأول في هذا المكان أو في + +443 +00:32:09,150 --> 00:32:13,590 +الدولة الرئيس، بس أنا مش مع إنه نسميه، ماعرفش، + +444 +00:32:13,590 --> 00:32:19,890 +قائد، وفي أمتي لأكيد كثير يعني، ممكن نحكي أن… – + +445 +00:32:19,890 --> 00:32:22,910 +الرئيس كوريا، الرئيس كوريا الشمالية – هو الرئيس + +446 +00:32:22,910 --> 00:32:27,610 +كوريا، بس يعني أنا صار عندي conflict، بقدر أحكي عن + +447 +00:32:27,610 --> 00:32:32,670 +هذا الشخص قائد، حسب ما أنا بفهم القيادة،ولّا لأ؟ + +448 +00:32:32,670 --> 00:32:36,270 +هو صار قاعدين قاعدين دكتورة ممكن أعمل مداخلة صغيرة + +449 +00:32:36,270 --> 00:32:41,030 +أنا بقدرش أن أنا أنا بقدرش أحكي عنه قاعد بالميرات + +450 +00:32:41,030 --> 00:32:45,110 +ماشي انت مرة تانية احنا بنشرح في أنماط القيادة + +451 +00:32:45,110 --> 00:32:49,350 +سمونا الشمالية شوية أنا بقالبلك الصورة كيف الدكتور + +452 +00:32:49,350 --> 00:32:53,690 +يبدي يكون ماشي هذا نمط القيادة لكن هالكورية + +453 +00:32:53,690 --> 00:32:56,110 +الشمالية هو قاعد مش قاعد لأ هاد بيدا دراسة هاد + +454 +00:32:56,110 --> 00:33:00,050 +بيدا بحث علمي انت نعمله بحث وننبش وراه ونشوف وإيش + +455 +00:33:00,050 --> 00:33:03,850 +بيعمل هيك أصلابعدين أقولش يا دكتورة ممكن أحكي + +456 +00:33:03,850 --> 00:33:08,040 +تعقيد بسيط؟ تفضلي، تفضلييمكن البنات عينهم لابس إنه + +457 +00:33:08,040 --> 00:33:10,940 +بس يسمع كلمة قائد إنه المفروض إيجابي، لأ، قائد + +458 +00:33:10,940 --> 00:33:14,040 +صفة، إحنا ما بنحكي القائد و القائد فلان، حتى لو + +459 +00:33:14,040 --> 00:33:19,020 +كان منيح القائد العظيم، القائد المبدع، القيادة هي + +460 +00:33:19,020 --> 00:33:23,860 +أسلوب إن إحنا بنقعد، بنصنفها، مش لما تقول القائد + +461 +00:33:23,860 --> 00:33:25,900 +إنه خلاص، هذا بالمطلق إيجابية، لأ، ما هي قيادة + +462 +00:33:25,900 --> 00:33:30,140 +دكتورية سيئة ممتازة، ممكن تصنف قائد غيري، لأ أنا + +463 +00:33:30,140 --> 00:33:34,580 +فاهمة إنه قيادة دكتورية سيئة، أنا هلألأ، يعني ممكن + +464 +00:33:34,580 --> 00:33:37,800 +تطلق على شخ قائد حتى لو هو سيء، بس بتقولي عنه + +465 +00:33:37,800 --> 00:33:40,280 +القائد، لما تقولي عنه القائد، مش معناه إن هو + +466 +00:33:40,280 --> 00:33:43,920 +مانيح، هو بس حاكم الدولة، بيختلف بأسلوب اللي + +467 +00:33:43,920 --> 00:33:48,060 +جاعلين في الـDictatorship لو سمحته، القيادة + +468 +00:33:48,060 --> 00:33:51,460 +الدكتورية ليست سيئة، هي ليست مطلقة، فاهميني أنت + +469 +00:33:51,460 --> 00:33:54,460 +إيش بحكي؟ أنا بحكي إن الـDictatorship، إنها موقف + +470 +00:33:54,460 --> 00:33:58,430 +إيجاني، موقف بيكون دكتاتورماشي؟ يعني ممكن أنا أخلق + +471 +00:33:58,430 --> 00:34:02,890 +من أمة طموحي في قائد واحد هي القيادة الناجحة بتكون + +472 +00:34:02,890 --> 00:34:06,010 +حسب الموقف الرسول عليه الصلاة والسلام كان قائدا + +473 +00:34:06,010 --> 00:34:09,170 +موقفيا، حسب الموقف، لما يكون مع طفل صغير غير مع + +474 +00:34:09,170 --> 00:34:12,180 +الزوجة، غير مع الصحاب، لغير في غزوةماشي غير الله + +475 +00:34:12,180 --> 00:34:15,080 +هو يدعو إلى الله القائد الناجح هو الله «أنا بياخد» + +476 +00:34:15,080 --> 00:34:15,760 +«أنا بياخد» «أنا بياخد» «أنا بياخد» «أنا بياخد» + +477 +00:34:15,760 --> 00:34:16,860 +«أنا بياخد» «أنا بياخد» «أنا بياخد» «أنا بياخد» + +478 +00:34:16,860 --> 00:34:19,240 +«أنا بياخد» «أنا بياخد» «أنا بياخد» «أنا بياخد» + +479 +00:34:19,240 --> 00:34:19,360 +«أنا بياخد» «أنا بياخد» «أنا بياخد» «أنا بياخد» + +480 +00:34:19,360 --> 00:34:19,360 +«أنا بياخد» «أنا بياخد» «أنا بياخد» «أنا بياخد» + +481 +00:34:19,360 --> 00:34:25,900 +«أنا + +482 +00:34:25,900 --> 00:34:35,280 +بياخد» «أنا بياخد» «أنا بياخد» «أنا + +483 +00:34:35,280 --> 00:34:41,100 +بياخد» «أنا + +484 +00:34:42,470 --> 00:34:50,810 +عصب، عصب يا أردوجان، لكن ما بيظهرش بالموقف، + +485 +00:34:50,810 --> 00:34:55,470 +يعني هم بيقولوا، في مثل إيش بيقولك؟ والله في لان + +486 +00:34:55,470 --> 00:35:01,750 +تيس زي الأتراك، بتاعة شوية مترانيد، إذا + +487 +00:35:01,750 --> 00:35:05,330 +هنا إحنا بنحكي عن أنماط القيادة، بنجح هنا لأن + +488 +00:35:05,330 --> 00:35:09,210 +الموقف بده دكتاتورية،الموقف هذا الديمقراطي القادر + +489 +00:35:09,210 --> 00:35:12,390 +الناجح بجلب الشخصية بصير ديمقراطية زي النبي عليه + +490 +00:35:12,390 --> 00:35:14,550 +الصلاة والسلام، هو بطيئة بشخص الرسول عليه الصلاة + +491 +00:35:14,550 --> 00:35:17,830 +والسلام، ماشي؟ لأ يا دكتورة، هيك، okay، وضحت و + +492 +00:35:17,830 --> 00:35:22,810 +هيك، هيك، تمام، أنه حسب حسب الموقف، بحكم الموقف، + +493 +00:35:22,810 --> 00:35:26,400 +أنا قيادية حسب الموقفحسب الموقف، وهذا أكيد بتطلب + +494 +00:35:26,400 --> 00:35:29,880 +يعني حائل أو نحط اللبس، أنا بدي أفضل هذا، بتحرير + +495 +00:35:29,880 --> 00:35:32,160 +المطلع، أه. تحرير، تحرير مثلا، بتروح تروح على + +496 +00:35:32,160 --> 00:35:35,420 +العذا من غير الشرف، بتروحش تلمس أحمر و أخضر؟ ولا + +497 +00:35:35,420 --> 00:35:38,380 +تحط مكياج؟ لأ، بتروح تلمس ملابس مناسبة، أسود، + +498 +00:35:38,380 --> 00:35:42,380 +كحلي، على العذا. طيب، بتروح تروح على فرحة، بتروحش + +499 +00:35:42,380 --> 00:35:45,220 +تلمس أسود وعملة حداد وحزينة و تقول للناس عظم الله + +500 +00:35:45,220 --> 00:35:49,160 +عجبك؟ بتلمس ملابس فريحية، حسب الموقف، أنا بحكم، + +501 +00:35:49,160 --> 00:35:53,890 +بحكم لبسي، هي نفس الشيء، نفس الفكحسب الموقف القائد + +502 +00:35:53,890 --> 00:35:58,910 +بتصور، بتتصرف عفوًا. يعني أنا ممكن أخلط، أنا مع + +503 +00:35:58,910 --> 00:36:01,850 +قيادة. إحنا مع قيادة، أنا بحكيك وإحنا مش حاجة + +504 +00:36:01,850 --> 00:36:04,850 +معها. فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، + +505 +00:36:04,850 --> 00:36:05,550 +فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، + +506 +00:36:05,550 --> 00:36:07,370 +فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، + +507 +00:36:07,370 --> 00:36:13,310 +فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، فضل، + +508 +00:36:13,310 --> 00:36:21,650 +فضل، فضل + +509 +00:36:23,070 --> 00:36:25,950 +ليش يا دكتورة ما نحتي عن القائد؟ ما هي كلمة قيادة + +510 +00:36:25,950 --> 00:36:29,230 +كلمة يعني سادة، سادة وبعدين الصفة اللي وراها اللي + +511 +00:36:29,230 --> 00:36:31,830 +بتحددها القيادة إنه بيقود مجموعة بغض النظر عن + +512 +00:36:31,830 --> 00:36:36,530 +الأسلوب كوريا الشمالية حالة استثنائية طريقة اعدامه + +513 +00:36:36,530 --> 00:36:40,770 +للناس وطريقة تركيبة مخه لدرجة إن هو ابتسم وانت ما + +514 +00:36:40,770 --> 00:36:44,930 +ابتسمتيش اعدام تخليكي، لأ هذا لحاله، صعب عن عامة + +515 +00:36:44,930 --> 00:36:47,850 +لكن بقودهم، بقودهم، بالنهاية بقودهم، هو المسئول + +516 +00:36:47,850 --> 00:36:55,550 +عنهاإن الحالة اللي فيها الشمال متخلف عن الجنوب هي + +517 +00:36:55,550 --> 00:36:59,490 +كوريا، إيش رأيك؟ كوريا الجنوبية متقدمة، دايما لما + +518 +00:36:59,490 --> 00:37:04,390 +نروح ناحية الجنوب بنلاقي شوية عدمتطوجة، + +519 +00:37:04,390 --> 00:37:08,310 +إلا في كوريا، عندهم العكس، ما هو من مخه، هو من + +520 +00:37:08,310 --> 00:37:13,130 +عقله، لما أبوه مات اللي معايا، طب أنا ماعنديش جموع + +521 +00:37:13,130 --> 00:37:16,170 +مثلا، ليش هنحبس؟ يعني عشان أكيد بقولك، بلاش + +522 +00:37:16,170 --> 00:37:19,850 +اتعامموا، هذا شخصية نادرة، الشكل هنعدل من وراك و + +523 +00:37:19,850 --> 00:37:19,990 +أنا + +524 +00:37:23,310 --> 00:37:26,810 +تكونوا مضحكت إن هو في أنماط القيادة اللي بتشرح + +525 +00:37:26,810 --> 00:37:31,010 +فيها تحيط تختلف حسب اختلاف إيش حسب اختلاف الموقف + +526 +00:37:31,010 --> 00:37:32,990 +نعم موقف الموقف نعم موقف الموقف نعم موقف الموقف + +527 +00:37:32,990 --> 00:37:33,570 +نعم موقف الموقف نعم موقف الموقف نعم موقف الموقف + +528 +00:37:33,570 --> 00:37:34,870 +نعم موقف الموقف نعم موقف الموقف نعم موقف الموقف + +529 +00:37:34,870 --> 00:37:34,890 +نعم موقف الموقف نعم موقف الموقف نعم موقف الموقف + +530 +00:37:34,890 --> 00:37:36,810 +نعم موقف الموقف نعم موقف الموقف نعم موقف الموقف + +531 +00:37:36,810 --> 00:37:40,650 +نعم موقف الموقف نعم موقف الموقف نعم موقف الموقف + +532 +00:37:40,650 --> 00:37:43,510 +نعم موقف الموقف نعم موقف الموقف نعم موقف الموقف + +533 +00:37:43,510 --> 00:37:52,830 +نعم موقف + +534 +00:37:52,830 --> 00:37:52,830 +الم + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/CQ3IzAHSTwA.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/CQ3IzAHSTwA.srt new file mode 100644 index 0000000000000000000000000000000000000000..616d0233d35aaf2b8a33600feb50db4d9c1cdfeb --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/CQ3IzAHSTwA.srt @@ -0,0 +1,1942 @@ +1 +00:01:39,580 --> 00:01:44,340 +السلام عليكم و عليكم السلام أنا آسفة بحكي + +2 +00:02:30,140 --> 00:02:41,000 +فبليه أشغال؟ أنا آسفة أنا أنا + +3 +00:02:41,000 --> 00:02:45,180 +بانطلع باجد بنات و برجع باجد طالبات على الواتس + +4 +00:03:04,360 --> 00:03:08,860 +دكتورة مرحبا يعطيك العافية عفواً دكتورة بس بدي + +5 +00:03:08,860 --> 00:03:13,480 +أسأل سؤال ما له علاقة بالمادة بس على حسب معلوماتك + +6 +00:03:13,480 --> 00:03:17,560 +هل قريباً ممكن يرجع الدوام؟ ندعو الله إن شاء الله + +7 +00:03:17,560 --> 00:03:20,880 +خاصة NASA إذا صار فيه وجاهي هتكون لبعثة NASA لأنه + +8 +00:03:20,880 --> 00:03:23,780 +العدد مش كبير إن شاء الله بس لسه مش عارفين حاجة + +9 +00:03:23,780 --> 00:03:26,860 +والله يعني الموضوع مش مع الجامعة الموضوع بتبقى على + +10 +00:03:26,860 --> 00:03:30,930 +الحكومة والوزارة مدداش احنا لو احنا خادعين يعني لو + +11 +00:03:30,930 --> 00:03:35,250 +بدأ، ببدأ بالتدريج، ال… بدأها المواعيد اللي هيها؟ + +12 +00:03:35,250 --> 00:03:43,530 +آه، صعب أغير آه الله + +13 +00:03:43,530 --> 00:03:46,430 +أعلم، ما أقدرش يعني مية بالمئة، بس أنا عندي مساقي صعب + +14 +00:03:46,430 --> 00:03:52,750 +أغيره يواندي، ممكن نتقلص العدد، الساعات يعني آه، + +15 +00:03:52,750 --> 00:03:55,790 +لأنه أنا عندي المساق ده هو الوحيد يوم السبت، وأنا + +16 +00:03:57,120 --> 00:04:04,440 +إجازتي الوحيدة هي يوم السبت، فمش عارفة إيش نسمع + +17 +00:04:04,440 --> 00:04:07,180 +يا دكتورة؟ إحنا عاملينه يوم السبت عشان الإجازات، + +18 +00:04:07,180 --> 00:04:17,000 +بنقدر نعطي من 12 ل 3 لأن بقى من 3 ل 6 الأستاذة + +19 +00:04:17,000 --> 00:04:21,680 +اللي هتعطي اليوم تصميم وين، همش جاية، نادوا عليها + +20 +00:04:21,680 --> 00:04:26,330 +لو سمحت تماملساعتها فرش يعني، الواحد بقاش قادر أشتغل + +21 +00:04:26,330 --> 00:04:30,430 +معاه، لعله و خير إن شاء الله لعله و خير، والله أنا + +22 +00:04:30,430 --> 00:04:34,770 +متوترة من هذه القصة عشان نجاحنا و احنا نجعدي نلقى + +23 +00:04:34,770 --> 00:04:39,990 +إجازتي سبت و أحد، بس أنا المفروض إجازتي سبت، لأ + +24 +00:04:39,990 --> 00:04:43,330 +جمعة و سبت زي الناس، بس أنا لإنه يعني كأني تعب على + +25 +00:04:43,330 --> 00:04:46,830 +مكتب رمالة، فهم بقاشوا سبت و أحد، فبضطر أشتغل + +26 +00:04:46,830 --> 00:04:50,590 +جمعة مع مكتب رمالة، و أحد مع مكتب غزران، و بدأهم + +27 +00:04:50,590 --> 00:04:53,770 +بصفلي شغليهم السبت، أجدت فيه المحاضرة، فحس حالي + +28 +00:04:53,770 --> 00:05:04,800 +يعني بطل انتهت حياتي لا سمح الله، لا سمح الله وين + +29 +00:05:04,800 --> 00:05:14,800 +أستاذ المادة؟ وين تاسنينك؟ أستاذ الشبكة حد + +30 +00:05:14,800 --> 00:05:17,560 +إن شاء الله أعوذ بالله السميع العليم من الشيطان + +31 +00:05:17,560 --> 00:05:21,420 +الرجيم بسم الله الرحمن الرحيم الحمد لله والصلاة + +32 +00:05:21,420 --> 00:05:26,940 +والسلام على المصطفى الأمين سيدنا محمد وعلى آله ومن + +33 +00:05:26,940 --> 00:05:30,840 +سر على دربه بإحصال يوم الدين»، تبدأ السلام عليكم + +34 +00:05:30,840 --> 00:05:37,300 +ورحمة الله، كيف حالكم؟ كيف أمسيتوا اليوم؟ أتمنى + +35 +00:05:37,300 --> 00:05:41,320 +تكونوا جميعًا بخير، اليوم الموضوع إن شاء الله، + +36 +00:05:41,320 --> 00:05:44,560 +طبعًا أنتم عارفين المساحة دا عبارة عن مبادئ أو + +37 +00:05:44,560 --> 00:05:47,980 +مقدمة في الإدارة، فالموضوع مفطفة، كل موضوع، من كل + +38 +00:05:47,980 --> 00:05:52,210 +بستان محدد زهرة، ماشي، اليوم إن شاء الله زهرتنا + +39 +00:05:52,210 --> 00:05:55,590 +هتكون موضوع بسيط جداً اللي هو الـEthics أو + +40 +00:05:55,590 --> 00:06:01,710 +الـEthical اللي هي الأخلاقيات العمل الإداري جميع + +41 +00:06:01,710 --> 00:06:05,450 +أعمال العالم فيها أخلاقيات فيها إيش؟ فيها أخلاقيات + +42 +00:06:05,450 --> 00:06:09,210 +وفيها أمانة وفيها خيانة أمانة واحنا دائماً بنحكي + +43 +00:06:09,210 --> 00:06:16,270 +الفساد الإداري عندنا فساد مالي ضمن الإداريعنا فساد + +44 +00:06:16,270 --> 00:06:19,730 +مالي وفساد أخلاقي، كل أنواع الفساد تندرج تحت + +45 +00:06:19,730 --> 00:06:24,330 +الفساد الإداري، يعني هو المسيطر حدودي، ماشي، إذا + +46 +00:06:24,330 --> 00:06:27,690 +الأخلاقيات معناها إنه مافيش عندي، المفروض يكون + +47 +00:06:27,690 --> 00:06:31,890 +فساد، ممكن واحدة تحكي «طب هو احنا كيف هنسوي فساد + +48 +00:06:31,890 --> 00:06:34,990 +في الإدارة؟» عادي، ممكن آخذ رشوة عشان أعملك + +49 +00:06:34,990 --> 00:06:37,270 +معاملة، لو أنا المفروض أعملها من غير رشوة، أخذت + +50 +00:06:37,270 --> 00:06:43,320 +الرشوة أنا ماشي مشكلة بالصوت أنتم مش سامعيني؟ لا + +51 +00:06:43,320 --> 00:06:48,940 +تمام، تمام الصوت سامعيني يا دكتورة ممكن + +52 +00:06:48,940 --> 00:06:54,080 +أبيع مستندات الشركة مقابل الفلوس، هي فسادة يعني لو + +53 +00:06:54,080 --> 00:06:58,440 +أنا أخدت مثلاً هذا الجلم إلي أنا لكن لو الجلم هذا + +54 +00:06:58,440 --> 00:07:01,520 +للجامعة و أنا جاي أبقى معايا على البيت هدر أعتبر + +55 +00:07:01,520 --> 00:07:05,710 +فسادة لأن هذا لمصلحة العمل و ليس لمصلحة الخاصة هذه + +56 +00:07:05,710 --> 00:07:08,850 +كثير بنلاحظها في بلدنا إنه بتلاقي حامل جهاز + +57 +00:07:08,850 --> 00:07:12,910 +الـ«لاب توب» تبع الشغل ويروح فيه ع بيته، وبتشغل + +58 +00:07:12,910 --> 00:07:16,510 +عليه، هذا فساد على فكرة، هذا فساد، هذا خيانة ده + +59 +00:07:16,510 --> 00:07:20,290 +أمانة، لأن الموضوع مش كبير، بس هو كبير بصراحة، لو + +60 +00:07:20,290 --> 00:07:23,430 +أخذتي ورق A4 ويروحتي فيه ع بيتك وهو للشغل، هي + +61 +00:07:23,430 --> 00:07:29,550 +تعتبر عدم موجود، أمان، يعني شغلات بسيطة توقعنا في + +62 +00:07:29,550 --> 00:07:34,750 +الفساد دون شعور منه، في عندنا فساد بيكون ملموس، زي + +63 +00:07:34,750 --> 00:07:38,510 +ما يقولنا رشوة، شادة زور، مبيع مستندات المؤسسة، + +64 +00:07:38,510 --> 00:07:41,450 +وفي فساد بيسموه الخرفي، ما يكونش الإنسان حاسس إن هو + +65 +00:07:41,450 --> 00:07:45,510 +بيسوي شغلات، وكذلك ناخد جلم المؤسسة أو ناخد + +66 +00:07:45,510 --> 00:07:49,850 +أوراقها لمصلحتنا الشخصية، أو يعني مثلاً عندنا علبة + +67 +00:07:49,850 --> 00:07:55,170 +فين، عشان أتبعت الشغل نازل يسحب ويعمل ويسوي بديلة، + +68 +00:07:55,170 --> 00:07:59,900 +لكن في بيت يكون حريص. بعض المؤسسات بتلاحظ بيروح لأخ + +69 +00:07:59,900 --> 00:08:03,360 +الموظف ولا لأختي صلي، ما شاء الله صلاة الترويح + +70 +00:08:03,360 --> 00:08:07,160 +والتهجد والناس حقا موقفين بالسنة، هدفها سبع، هدفها + +71 +00:08:07,160 --> 00:08:12,560 +سنة وفي بيته بيصلي في خمس دقائق، لكن في الشغل بصلي + +72 +00:08:12,560 --> 00:08:18,020 +عشر دقائق أو بطلع خلال الشغل، السر، بيغطي عليه + +73 +00:08:18,020 --> 00:08:22,160 +زملاءه بروح بجيب الأولاد من المدرسة أو الزوجة أو + +74 +00:08:22,160 --> 00:08:25,160 +الحضانة و برجع الصور كأنه كان قاعد في المكتب، هذه + +75 +00:08:25,160 --> 00:08:29,660 +كلها شكل من أشكال إيش؟ الفساد الإداري دكتورة؟ + +76 +00:08:29,660 --> 00:08:36,980 +دكتورة يا حلوة الله يعافيكي، + +77 +00:08:36,980 --> 00:08:40,580 +فضلي، + +78 +00:08:40,580 --> 00:08:41,500 +أكمل؟ + +79 +00:08:49,920 --> 00:08:53,780 +واضح؟ هذه كلها أشكال من أشكال الفساد، أيه دا؟ الآن + +80 +00:08:53,780 --> 00:08:58,240 +أنت عندك الشغل ببدأ الساعة تمانية وأنت حدثك بتطلعي + +81 +00:08:58,240 --> 00:09:01,280 +من بيتك الساعة تمانية مفروض تكوني ورا المكتب + +82 +00:09:01,280 --> 00:09:05,300 +الساعة تمانية ومظبطة أمورك مع المدير صح المدير + +83 +00:09:05,300 --> 00:09:08,080 +مضطر عن الموظفين وبيخليهم يتأخر لأنه أصلاً هو بتأخر + +84 +00:09:08,080 --> 00:09:12,160 +لكن أين نحن من رقابة دا؟ أين نحن من الله؟ أين نحن + +85 +00:09:12,160 --> 00:09:16,560 +من تحليل الجرس اللي بناخده؟ فلازم الإنسان يكون + +86 +00:09:16,560 --> 00:09:18,780 +عنده إيش؟ يكون عنده أمانة + +87 +00:09:22,590 --> 00:09:29,530 +نشوف مع بعض ما المقصود بأخلاقيات المهنة هذا + +88 +00:09:29,530 --> 00:09:36,490 +شغل الطالبة أنوار معانا يا أنوار أنا صالة ساعة أقول + +89 +00:09:36,490 --> 00:09:41,980 +الطالبة ما جاتش- يلّا يا عزيزي. أهلا وسهلا شبابتي. + +90 +00:09:42,000 --> 00:09:45,420 +‏- مرحبا يا دكتورة. ‏- إبدأي، أول فترة أنتي بدي + +91 +00:09:45,420 --> 00:09:49,160 +ترخبي بالبنات، وبعدين عشان أنتي أول واحدة يعني، + +92 +00:09:49,160 --> 00:09:53,500 +يتعلموا بكرا إن شاء الله، تعرفينا بنفسك، ملخص + +93 +00:09:53,500 --> 00:10:00,120 +بصير، بعدين تبدأي. ‏- تمام. بسم الله الرحمن + +94 +00:10:00,120 --> 00:10:05,380 +الرحيم، زمانكو أنوار الملاحة، خريجة Peclorius، + +95 +00:10:05,380 --> 00:10:06,140 +هندسة حاسوب، + +96 +00:10:11,130 --> 00:10:16,970 +2018، بعمل كمبرمجة Web في جامعة الأقصى بحزب الحاسوب + +97 +00:10:16,970 --> 00:10:20,750 +معكوا في ماجستر إدارة الأعمال وإن شاء الله هنحكي + +98 +00:10:20,750 --> 00:10:24,450 +اليوم مع بعض عن أخلاقيات إدارة الأعمال أهلا و أهلا + +99 +00:10:24,450 --> 00:10:27,710 +يا أنوار، تاي أنوار زهد أمامكوا في الفيديو لأنه + +100 +00:10:27,710 --> 00:10:30,130 +حكيت للأستاذ أو الطالب اللي بنتشتح لازم تظهر في + +101 +00:10:30,130 --> 00:10:33,070 +فيديو اللي حشه لغة الجسم، بس في وراك و وراك يا + +102 +00:10:33,070 --> 00:10:39,900 +أنوار، ليش هدول؟ البرمجة دكتورة هذه جدولة الأعمال؟ + +103 +00:10:39,900 --> 00:10:46,960 +صحيح ما شاء الله، على حق، خبّلي طيب، + +104 +00:10:46,960 --> 00:10:52,100 +بس بالنسبة للـslide، أفتح من عنده؟ أنا بتحكم فيه، + +105 +00:10:52,100 --> 00:10:55,940 +افتحيه لنفسك، بس أنا بتحكم فيه هنا خلاص تمام، + +106 +00:10:55,940 --> 00:10:57,000 +خليني أفتح من هنا + +107 +00:11:01,790 --> 00:11:06,270 +طيب أول شيء ربنا سبحانه وتعالى لما خاطب سيد + +108 +00:11:09,750 --> 00:11:16,250 +والرسول صلى الله عليه وسلم لما + +109 +00:11:16,250 --> 00:11:19,930 +أجا بده يصف دوره اللي بيبعث من أجله طبعا إنما + +110 +00:11:19,930 --> 00:11:23,610 +بيبعثوا لأتام من مكارم الأخلاق هذا إن دل فبيدل على + +111 +00:11:23,610 --> 00:11:27,510 +أهمية الأخلاق ربنا سبحانه وتعالى بين كل المفردات و + +112 +00:11:27,510 --> 00:11:30,690 +بين كل الأشياء اللي كان ممكن يصف فيها سيدنا محمد + +113 +00:11:30,690 --> 00:11:34,730 +وصفه بالخلق العظيم موصفوش بأي شيء تاني وهذا إن دل + +114 +00:11:34,730 --> 00:11:38,350 +فبيدل على إن الأخلاق أساس صلاح الإنسان وأساس صلاح + +115 +00:11:38,350 --> 00:11:42,460 +الحياة عشان هيك اليوم راح نحكي عن الأخلاق لما لها + +116 +00:11:42,460 --> 00:11:47,320 +أهمية في إدارة الأعمال Okay، الآن يا أخوات إنما + +117 +00:11:47,320 --> 00:11:52,720 +بعدتوا لأتممة طبعا ماشية هي خطأ ملاقية، مكانة من + +118 +00:11:52,720 --> 00:11:56,780 +الأخلاق هذا دليل على إن الأخلاق كانت موجودة قبل + +119 +00:11:56,780 --> 00:12:02,420 +النبي محمد ﷺ مع الأنبياء والرسل السابقين وكانت أول + +120 +00:12:02,420 --> 00:12:07,540 +قضية فساد في العالم قتل قابيل لهابيل، أبناء سيدنا + +121 +00:12:07,540 --> 00:12:12,520 +آدم ماشي، اللي هي جريمة وقتها فالنبي لم يأتي ليضع + +122 +00:12:12,520 --> 00:12:15,820 +أسس الأخلاق أو يقول هذه الأخلاق، لا الأخلاق كانت + +123 +00:12:15,820 --> 00:12:19,040 +موجودة من قبله يعني في قصة السيدنا يوسف وقصة + +124 +00:12:19,040 --> 00:12:22,280 +السيدنا إبراهيم تلاحظ أنه في أخلاق موجودة من أيام + +125 +00:12:22,280 --> 00:12:26,440 +أجى الرسول ليتمم مكارمها، يعني الدرجة العليا من + +126 +00:12:26,440 --> 00:12:32,360 +الأخلاق، جاء الرسول ليتمم مكارم الأخلاق الدرجة + +127 +00:12:32,360 --> 00:12:34,680 +العليا من الأخلاق لأنها كانت موجودة قبله، تفضلي + +128 +00:12:35,810 --> 00:12:38,710 +طبعًا، بعدها نحكي شوية مفاهيم متعلقة بأخلاقية + +129 +00:12:38,710 --> 00:12:41,370 +الأعمال، راح نبدأ بأول مفهوم اللي هو الأخلاق، + +130 +00:12:41,370 --> 00:12:43,310 +الأخلاق طبعًا كلمة دائما نستخدمها في حياتنا + +131 +00:12:43,310 --> 00:12:46,610 +العامية، مين ممكن يحكي لنا يعني إيش مفهومه بالنسبة + +132 +00:12:46,610 --> 00:12:52,930 +للأخلاق؟ ممتاز، مين حابب الشيوك؟ أنا، أنا جواها، + +133 +00:12:52,930 --> 00:12:59,110 +ممكن، ممكن هي قيم تحكم سلوك الأفراد في المجتمع، + +134 +00:12:59,110 --> 00:13:04,970 +تبين الصواب والخطأ، طبعًا، طبعًا زي ما حكت زميلتنا + +135 +00:13:04,970 --> 00:13:08,030 +الأخلاق عبارة عن مجموعة من المبادئ والمعايير + +136 +00:13:08,030 --> 00:13:12,090 +والقيم اللي بتحكم سلوك الفرد وبتحدد هل أي عمل + +137 +00:13:12,090 --> 00:13:17,050 +بيقوم فيه هل هو صحيح أو خاطئ وجيد ولا سيء فهي يعني + +138 +00:13:17,050 --> 00:13:22,630 +مبادئ و .. هي + +139 +00:13:22,630 --> 00:13:27,980 +مبادئ أو قيم ومعايير وقيم تحكم سلوك الفرد، + +140 +00:13:27,980 --> 00:13:32,960 +خدي بالك، تصرف الإنسان بنسميه «سلوك behavior»، + +141 +00:13:32,960 --> 00:13:37,220 +اللي هي تصرفات الإنسان النابعة من قناعته ومبادئه + +142 +00:13:37,220 --> 00:13:42,780 +وتربيته ونشأته. الآن سؤال لأنوار، هل ممكن تعطينا + +143 +00:13:42,780 --> 00:13:47,420 +موقف بتدل على وجود الأخلاق لديكِ؟ حصل معاكي موقف؟ + +144 +00:13:50,280 --> 00:13:54,500 +يعني كتير بيصادفنا يعني أحيانًا مساعدة الآخرين بأي + +145 +00:13:54,500 --> 00:13:58,520 +شكل أحيانا أخلاق طب هل الآخرين اللي + +146 +00:13:58,520 --> 00:14:02,040 +بيساعدوهم بتوضع فيهم مصالح خاصة يعني مقرّح يقضولي؟ + +147 +00:14:02,040 --> 00:14:05,700 +لأ لأ بشكل يعني طب أنتي في الشغل في جامعة الأقصر + +148 +00:14:05,700 --> 00:14:10,340 +بتتعاملي مع طلبة؟ بتعامل مع طلبة أه بتعامل بس مش + +149 +00:14:10,340 --> 00:14:17,240 +كتير لإني أنا إدارية يعني مبرمجة أه، الآن بتتعاملي + +150 +00:14:17,240 --> 00:14:20,410 +مع زميلاتك؟ هل بيكون بينكم أخلاق ولا ممكن اللي + +151 +00:14:20,410 --> 00:14:25,410 +يجي معاكي يخسرلي حد، يخرب عليه؟ لدي لازم أقول في + +152 +00:14:25,410 --> 00:14:30,290 +أخلاق أفتحاننا، لأ. أه يعني ما أستخدمش حاجة. صحيح. + +153 +00:14:30,610 --> 00:14:33,630 +ماشي يا أخوات، من الأمثلة على الأخلاق، موقف بسيط، مثلًا إنك + +154 +00:14:33,630 --> 00:14:38,030 +روحتي على محل، اشتريتي حاجة، ممكن، المصاري، وعطاكي + +155 +00:14:38,030 --> 00:14:41,330 +الفكة، وواحدة عالدة، اكتشفت إن هو ما أعطاكي فلوس + +156 +00:14:41,330 --> 00:14:47,240 +زيادة. وبمجرد ما رجعتي أو حطيتي الموضوع في بالك + +157 +00:14:47,240 --> 00:14:50,700 +ورجعتي له ثاني وخبرتيه بالموقف ورجعتي له الفلوس، + +158 +00:14:50,700 --> 00:14:54,200 +هذه أمانة طبعًا التصرف هنا في الدنيا بسيط إن أنا + +159 +00:14:54,200 --> 00:14:56,060 +أرجع وأعطيه الفلوس لكن في الآخر الموضوع أنا أجيبه + +160 +00:14:56,060 --> 00:15:00,000 +الفلوس وهذا، هذه تدل على إيش؟ الأخلاق، لو كنت + +161 +00:15:00,000 --> 00:15:02,980 +ماشية في الشارع ومعاكي ورقة fine مش عايزاها، عينها + +162 +00:15:02,980 --> 00:15:06,900 +توقف، موقفين، إما ترميها على الـasphalt وتظلي ماشية + +163 +00:15:06,900 --> 00:15:09,740 +أو تحطيها في الـLikers في سلة المهملات الموجودة في + +164 +00:15:09,740 --> 00:15:13,690 +الشارع لما تحطيها في السلة، هذه أخلاق، لما ترميها، + +165 +00:15:13,690 --> 00:15:18,590 +هذه لا أخلاق، وهكذا، إذن الأخلاق مبادئ ومعايير وقيم + +166 +00:15:18,590 --> 00:15:22,690 +تحكم السلوك، في حد من الأخوات الحضور تذكرها موقف + +167 +00:15:22,690 --> 00:15:26,650 +هيك حابة تحكي لنا إياه، بتدل على وجود أخلاق؟ ولا + +168 +00:15:26,650 --> 00:15:31,090 +بتخافوا تحسوا بدوافع؟ + +169 +00:15:31,090 --> 00:15:35,290 +ممكن دكتورة بعد إذنك؟ تفضلي، بس السنين بيجاور + +170 +00:15:38,320 --> 00:15:44,460 +آه فاتن، فاتن تروى، ممكن السرية في العمل هي من + +171 +00:15:44,460 --> 00:15:52,220 +أخلاقيات العمل مثلًا إذا في عمل أخصائيين نفسيين مثلًا + +172 +00:15:52,220 --> 00:15:58,700 +هو بيتعامل بتعامل مع ناس عندهم مشاكل شخصية هلأ سرية + +173 +00:15:58,700 --> 00:16:01,100 +العمل والحالات اللي بيتعامل معاها ده برضه من + +174 +00:16:01,100 --> 00:16:05,820 +أخلاقيات العمل اللي هو Analysis صحيح، + +175 +00:16:05,820 --> 00:16:10,200 +منطوق مش هنطلع حتى إحنا هنا في الجامعة يعني من + +176 +00:16:10,200 --> 00:16:13,120 +أخلاقياتنا لما ما نطلعش أسماء البنات أو أرقام + +177 +00:16:13,120 --> 00:16:17,320 +جوالاتهم أو درجاتهم أو حد يجي يسأل عن حاجة ممنوع، + +178 +00:16:17,320 --> 00:16:20,280 +مش صح و أفضل يسأل وبعض واحنا ما بيصح إن إحنا + +179 +00:16:20,280 --> 00:16:25,980 +نعطيه أي معلومة هذه أثر المهنة، ممتاز، تفضلي أستاذة + +180 +00:16:25,980 --> 00:16:30,220 +أنوار «تمام، بعدها ننقل للسلوك الآخر؟» تفضلي + +181 +00:16:37,160 --> 00:16:40,400 +تمام، أكمل، السلوك الأخلاقي السلوك الأخلاقي يعني + +182 +00:16:40,400 --> 00:16:44,100 +بأبسط شيء اللي بنحكيه هو إنه نسقط الأخلاق اللي + +183 +00:16:44,100 --> 00:16:48,480 +إحنا عارفينها وموجودة عندنا على سلوكنا، تصرفاتنا + +184 +00:16:48,480 --> 00:16:51,260 +أثناء حياتنا فسلوك الأخلاق هو السلوك الصائب + +185 +00:16:51,260 --> 00:16:55,220 +والخيار السليم الملتزم بالمبادئ الأخلاقية وهو عكس + +186 +00:16:55,220 --> 00:16:58,660 +السلوك غير الأخلاقي زي ما حكيت، نسقط الأخلاق على + +187 +00:16:58,660 --> 00:17:02,960 +أعمالنا في الحياة يعني ما بصير أقول أنا عندي أخلاق + +188 +00:17:02,960 --> 00:17:08,620 +وأنا تصرف من تصرفاتي بدل عهد؟ بسر وبنهب وبأخد + +189 +00:17:08,620 --> 00:17:11,800 +رشوة، هو أن عندي أخلاق، هي الأخلاق مش مجرد كلمة، + +190 +00:17:11,800 --> 00:17:16,180 +لأ، السلوك الأخلاقي هو السلوك السليم، هو السلوك + +191 +00:17:16,180 --> 00:17:21,100 +إيش؟ السليم، النابع من أخلاق الإنسان، النابع من + +192 +00:17:21,100 --> 00:17:25,680 +أخلاق الإنسان، زي ما في سلوك أخلاقي في سلوك غير أخلاقي، + +193 +00:17:25,680 --> 00:17:29,220 +في سلوك إيش غير أخلاقي، تفضلي. + +194 +00:17:31,580 --> 00:17:35,240 +«تمام، بعدها نحكي عن المشكلة الأخلاقية، هو الموقف + +195 +00:17:35,240 --> 00:17:39,940 +اللي بتجعله حواقب سلبية يصعب معها التمييز بين ما هو + +196 +00:17:39,940 --> 00:17:46,440 +صحيح وما هو خاطئ. عندنا مشكلة، عندنا أكثر من خيار، + +197 +00:17:46,440 --> 00:17:49,480 +صعب التفريق بين الخيار السلبي والإيجابي، لكن أنا + +198 +00:17:49,480 --> 00:17:52,640 +روحت اخترت الخيار السلبي أكثر، فنتج عنه مشكلة + +199 +00:17:52,640 --> 00:17:55,520 +علاقة. دائمًا يا أخوات الحاجات الوحشة بتكون أساليب + +200 +00:17:55,520 --> 00:18:02,520 +في التصرف، مغرية هي. صحيح. لحظة يا عزيزي، بدي + +201 +00:18:02,520 --> 00:18:06,000 +أسألك في التعذيب، إيش معناها ديالما؟ كتبها. + +202 +00:18:09,310 --> 00:18:15,530 +هدى، هدى إيش معناها؟ إيش معنى هدى بالعربية؟ + +203 +00:18:15,530 --> 00:18:19,970 +إحنا متابعين السعسة يا دكتورة دلمة مش سامعين ولا + +204 +00:18:19,970 --> 00:18:25,330 +إيش المشكلة؟ الدلمة هي إيش الفجأة، الحاجة الفجائية + +205 +00:18:25,330 --> 00:18:29,850 +أو ديالما دلمة هي المشكلة الفجائية الدلمة المشكلة + +206 +00:18:29,850 --> 00:18:32,210 +هي الـproblem حتى في المصطلحات اللي عندنا + +207 +00:18:32,210 --> 00:18:37,250 +بنستخدمها ethical problem أو الحدث الفجائي ممكن + +208 +00:18:37,250 --> 00:18:42,380 +نعتبرها الحدث ماشي، مين بيجاوب؟ بغض النظر إن كان + +209 +00:18:42,380 --> 00:18:47,220 +سلبي أو إيجابي أنا أتعرضت له من غير ما أكون مخطط له + +210 +00:18:47,220 --> 00:18:53,140 +هل هتتخيله عشان مش ظاهر؟ مين الطلبة اللي جاوبت؟ + +211 +00:18:53,140 --> 00:18:57,360 +يارا أهلا وسهلا يا عزيزتي شكرا على الإفادة طبعًا + +212 +00:18:57,360 --> 00:19:00,260 +أنتِ هنا هي لو بدأت تتجسد بالعربية بتطلع من غير + +213 +00:19:00,260 --> 00:19:05,940 +المصيبة الأخلاقية دي لما بنستخدمها إحنا في موضوع + +214 +00:19:05,940 --> 00:19:09,900 +المصايم في عندنا أسماء اللي هي «Crisis» وفي عندنا + +215 +00:19:09,900 --> 00:19:11,780 +مشاكل اللي هي «Problem» فخدوا بالكم من الترجمة + +216 +00:19:11,780 --> 00:19:15,320 +هنا، هي بتيجي «Problem» مش «جلمة» أو «ديالامة»، + +217 +00:19:15,320 --> 00:19:19,960 +إحنا هنقولها «ديالامة»، اللي هي «مصائب» والعياذ + +218 +00:19:19,960 --> 00:19:22,780 +بالله، فخدوا بالكم من الترجمة، هي «Problem»، أنا + +219 +00:19:22,780 --> 00:19:25,760 +ما انتبهتش مبارح عليها، ماشي، هي الموقف اللي + +220 +00:19:25,760 --> 00:19:30,730 +مصطفص، أنا أحب اللي بيقوله «وهديناه النجدين» يا + +221 +00:19:30,730 --> 00:19:35,650 +يمين، يا شمال، يا بروح على طريق الخير والحق، يا + +222 +00:19:35,650 --> 00:19:40,770 +بروح على طريق الشر والباطل، ماشي؟ أنا لو مشيت + +223 +00:19:40,770 --> 00:19:43,570 +غير كده، حيكون أنا جيبت مشاكل أصلاً، عاملنا أسرار + +224 +00:19:43,570 --> 00:19:47,610 +المؤسسة، عاملنا مشاكل، ضعفت منافستها، بسبب إن إحنا + +225 +00:19:47,610 --> 00:19:52,310 +بيعنا الأسرار، اتأخرت في الصلاة في الجامعة، قعدت + +226 +00:19:52,310 --> 00:19:55,150 +ساعة، ما شاء الله، صلى الظهر، أربع مقاعد في سرعة، + +227 +00:19:55,150 --> 00:19:58,430 +أخرت الناس، هيك هالشيء مشكلة؟ ممكن ناس تعصبوا، ممكن + +228 +00:19:58,430 --> 00:20:01,930 +إيش، بتعمل مشكلة، +إن كل هذا صلاة، كل هذا فطور، + +229 +00:20:01,930 --> 00:20:05,290 +فهذه المشاكل بنسميها مشاكل إيش، أخلاقية، ناجمة عن + +230 +00:20:05,290 --> 00:20:08,810 +اتخاذ القرارات الخاطئة أو التصادفات الخاطئة. فضلوا + +231 +00:20:08,810 --> 00:20:13,950 +يا أستاذة أنوار، أنوار عفوا. الأخلاقية، الأخلاقيات + +232 +00:20:13,950 --> 00:20:17,030 +الإدارية هي عبارة عن المعايير الأخلاقية التي توجه + +233 +00:20:17,030 --> 00:20:19,770 +المدراء في عملهم، يعني إن المدراء والإداريين + +234 +00:20:19,770 --> 00:20:23,710 +يُطبّقوا الأخلاق على عملهم وأثناء تصرفاتهم الإدارية + +235 +00:20:23,710 --> 00:20:27,750 +و routine عملهم الإداري. يعني باختصار هي الـ + +236 +00:20:27,750 --> 00:20:32,670 +«أخلاقيات الإدارة» هي الحاكمة لتصرفاتي كموظف في + +237 +00:20:32,670 --> 00:20:37,470 +عمل إدارة. ماشي؟ زي ما حكينا، الشغل يبدأ الساعة + +238 +00:20:37,470 --> 00:20:40,090 +ثمانية، المفروض حاطة تجاعد ولا مكتبك ثمانية إلا + +239 +00:20:40,090 --> 00:20:43,250 +خمسة، مرتب وبارد، مش لسه الساعة ثمانية تطلع من + +240 +00:20:43,250 --> 00:20:46,410 +بيتكوا، ولا قاعدة بالدردشة في المكتب المجاور. + +241 +00:20:47,350 --> 00:20:51,230 +«الأخلاقيات الإدارية» المتعلقة بالعمل إيش؟ الإداري. + +242 +00:20:51,950 --> 00:20:55,110 +الآية بتسمعوا في اليابان جداش إن عندهم أخلاق، + +243 +00:20:56,110 --> 00:20:58,510 +أخلاقهم مش تابعة من الدين، لأنهم بيعبدوا الأصنام + +244 +00:20:58,510 --> 00:21:02,790 +هم، أخلاقهم تابعة من نفس التنشيئة، إنه أنا لو + +245 +00:21:02,790 --> 00:21:06,750 +اتأخرت في الموعد على أنوار، لازم أعتذر لها، وأحسسها + +246 +00:21:06,750 --> 00:21:10,230 +إن يرتكب الدم في حاجات لو اتأخرت خمس دقايق، إحنا + +247 +00:21:10,230 --> 00:21:13,630 +ممكن، ما شاء الله، يتأخر ساعة ولا ساعتين، وعادي، + +248 +00:21:13,630 --> 00:21:16,290 +مش حاسس بالذنب، ما يكونش عنده شعور بالذنب إن هو + +249 +00:21:16,290 --> 00:21:21,490 +متأخر، يعني، أو مش مراعي انتظار الناس اللي هو. فهي + +250 +00:21:21,490 --> 00:21:25,690 +معايير أخلاقية تواجه المدير في إيش؟ في عمله، يعني + +251 +00:21:25,690 --> 00:21:29,790 +نابعًا من عملي الإداري زي ما حكينا الالتزام بإيش؟ + +252 +00:21:29,790 --> 00:21:34,670 +بالوقت أو حتى التعامل مع الأخ أو الأخت المتعامل + +253 +00:21:34,670 --> 00:21:38,670 +ببشاشة يعني واحد شايف إنه يعمله معاملة أنا كموظف إداري + +254 +00:21:38,670 --> 00:21:43,590 +في وزارة أو في مؤسسة لازم أكون بشوش مش هأُكشر ومتكبر + +255 +00:21:43,590 --> 00:21:46,810 +وشايف نفسي أو بـPunish الناس وحققصهم في الجهاز + +256 +00:21:46,810 --> 00:21:51,890 +طبعًا لا، هذه كلها بنسميها أخلاقيات إدارية + +257 +00:21:51,890 --> 00:21:55,880 +أخلاقيات إيش؟ إدارية لأن تعرّفنا مع أنوار على + +258 +00:21:55,880 --> 00:21:58,760 +الأخلاق، على السلوك الأخلاقي، على المشكلة + +259 +00:21:58,760 --> 00:22:03,420 +الأخلاقية، على الأخلاقيات الإدارية. أي سؤال ممكن + +260 +00:22:03,420 --> 00:22:13,100 +توجهه للأستاذ أنوار؟ أحد عنده سؤال؟ أحد عنده سؤال؟ + +261 +00:22:13,100 --> 00:22:18,120 +يمكن خايفينه ولا حاجة. يلا يا قبلة. + +262 +00:22:21,520 --> 00:22:29,400 +بس عندنا مشكلة في النت يا دكتور. إيش المشكلة؟ + +263 +00:22:29,400 --> 00:22:35,620 +هو الناس والله صالوا فاتة كل مشاكل، الحمد لله، فضل + +264 +00:22:35,620 --> 00:22:36,160 +يا أستاذة + +265 +00:22:39,800 --> 00:22:43,000 +أخلاقية الأعمال، يجب أن نُنشِر تعريف أخلاقية + +266 +00:22:43,000 --> 00:22:46,080 +الأعمال، يعني هنا تركيز أكثر على الأخلاقيات في + +267 +00:22:46,080 --> 00:22:48,840 +إدارة الأعمال، بيحكي لك أخلاقيات الأعمال هي عبارة + +268 +00:22:48,840 --> 00:22:51,320 +عن مجموعة من القواعد والأسس التي يجب على المهن + +269 +00:22:51,320 --> 00:22:55,020 +اللي تمسك بيها ويتعمل بمقدارها، اللي يكون ناجحًا في + +270 +00:22:55,020 --> 00:22:58,000 +تعامله مع الناس، ناجحًا في مهنته مدام قادرًا على + +271 +00:22:58,000 --> 00:23:00,840 +اكتساب اعتقاد سلسِلان ومتعاملين معاهم الرؤساء + +272 +00:23:00,840 --> 00:23:05,320 +ومرؤوسين، يعني الأخلاقيات إنه يكون فيه قُنْصَص يشتغل + +273 +00:23:05,320 --> 00:23:09,620 +على أساسها المهني ويعمل مش على كيفه، مش على + +274 +00:23:09,620 --> 00:23:12,920 +أخلاقه، لكن على الأخلاق والقيم اللي بتسوي في + +275 +00:23:12,920 --> 00:23:18,620 +المجتمع ككل، والأخلاق الصحيحة. يكون هي أساس عمله، + +276 +00:23:18,620 --> 00:23:22,220 +لإنها هتقدر له الثقة من زبنائه اللي متعامل معاه. + +277 +00:23:23,680 --> 00:23:27,620 +إذن أخلاقيات العمل هنا هي الـBusiness Ethics، هي + +278 +00:23:27,620 --> 00:23:31,820 +الأخلاقيات المطلوبة وجودها في القطاع الخاص. أو في + +279 +00:23:31,820 --> 00:23:36,020 +الأعمال الخاصة، اللي هي إدارة الأعمال. زي مثلًا، + +280 +00:23:36,020 --> 00:23:40,240 +أني أروح أبيع إبداع فاسدة أو متَهيئة الصلاحية أو + +281 +00:23:40,240 --> 00:23:44,420 +أغش الناس، هذا مقصود بها أخلاقيات الأعمال. هي + +282 +00:23:44,420 --> 00:23:48,480 +قواعد وأسس يجب على الشخص اللي يعمل في مجال الأعمال + +283 +00:23:48,480 --> 00:23:53,680 +أن يتمسك بها ليكون ناجحًا في تعامله مع الناس. يعني + +284 +00:23:53,680 --> 00:23:58,710 +ممكن أنت تروح مثلًا على بوتيك، تشتري حاجة، وتعجبك + +285 +00:23:58,710 --> 00:24:02,990 +وتدفع النقود لفلان، لما ترجع البيت تلاقي فيها + +286 +00:24:02,990 --> 00:24:07,410 +مشكلة، ممكن تروح تبدلها أو مش عايزها، خلاص يعني + +287 +00:24:07,410 --> 00:24:09,690 +طلعت من نفسك، ما بِرْضَاش يعطيك الفلوس، يعني الفكرة + +288 +00:24:09,690 --> 00:24:12,390 +المفروض هو يعطيك الفلوس، بس عشان ما عندناش احنا + +289 +00:24:12,390 --> 00:24:15,570 +القوانين بتُطَبِّط العمل التجاري زي الناس، فهذه معناه + +290 +00:24:15,570 --> 00:24:18,530 +ما عندهوش أخلاق، فإيش بصي وأنت بتحلي في ميت يمين بعد + +291 +00:24:18,530 --> 00:24:22,610 +كمان تدخلي هذا المحل؟ فإن هو خسران يعني، هو إيش؟ هو + +292 +00:24:22,610 --> 00:24:26,710 +الخسران، فضلي؟ + +293 +00:24:27,630 --> 00:24:30,570 +بعده تعريف ثاني يعني فيه أكثر من تعريف كل عالم أو + +294 +00:24:30,570 --> 00:24:35,990 +كل شخص متخصص بالإدارة يعني عَرَّى أخلاقيات من + +295 +00:24:35,990 --> 00:24:39,010 +منظوره، منظور ثاني بيحكي لك إنه هي عبارة عن + +296 +00:24:39,010 --> 00:24:42,530 +التصرفات أو السلوكيات المهنية الوظيفية البيتالية + +297 +00:24:42,530 --> 00:24:47,220 +اللي واجب على القائد أن يسلكها في سبيل أداء + +298 +00:24:47,220 --> 00:24:51,260 +واجباته، زي ما أنا تقريبًا نفس التعريف الأول، ولكن + +299 +00:24:51,260 --> 00:24:54,540 +بصيغة ثانية، يجب أن يتعرف على سلوكيات مهنية يسلكها + +300 +00:24:54,540 --> 00:24:57,740 +لأداء واجباته، عشان يحقق المصلحة العامة وليس + +301 +00:24:57,740 --> 00:25:00,900 +مصلحته، لأنه من الأخلاق أني أهتم في الجماعة، مش + +302 +00:25:00,900 --> 00:25:05,780 +فقط أهتم بمصلحة الشخص اللي هي، بل أكثر من دوره + +303 +00:25:05,780 --> 00:25:10,300 +تأثير على كمية العمدارية، يعني لازم أكون مراعي برضه + +304 +00:25:10,300 --> 00:25:12,720 +نجاح عملي، مش فقط أنا بدي الأخلاق تسود في العمل + +305 +00:25:12,720 --> 00:25:19,000 +بدون تحقيق أهداف المؤسسة ونجاح المؤسسة. «لأن يا + +306 +00:25:19,000 --> 00:25:22,260 +أخوات، لما يكون القائد صالحًا، بيكونوا الموظفين + +307 +00:25:22,260 --> 00:25:25,600 +صالحين، القائد بيلعب دورًا كبيرًا في مراكز الموظفين زيه. + +308 +00:25:26,120 --> 00:25:29,420 +الآن عندك أرضية جاية لمّا عايشت في سنة 2000 ومثلًا، + +309 +00:25:29,420 --> 00:25:33,820 +رئيس وزارة تركية إيش هاكر هاكر أنا لا أسرق، بدل + +310 +00:25:33,820 --> 00:25:39,190 +القائد قال أنا لا أسرق، ولا واحد مننا بيمد إيده، قال + +311 +00:25:39,190 --> 00:25:42,010 +أنا لا آخذ رشوة ولا واحد من البرتاشير القائد هو + +312 +00:25:42,010 --> 00:25:46,490 +القدوة سواء كان صح أو غلط فالآن إحنا مثلًا عندنا + +313 +00:25:46,490 --> 00:25:53,470 +مدرسة أو وزارة لو المدير بيجي متأخر كل الموظفين + +314 +00:25:53,470 --> 00:25:56,910 +بيجيوا معاه متأخرين ليش؟ لأن هو قدوتهم طب المدير + +315 +00:25:56,910 --> 00:26:00,230 +بيجي على الموعد كلهم بيجيوا على الموعد إذا القائد + +316 +00:26:00,230 --> 00:26:04,210 +هنا هو القدوة فلازم يكون قدوة صالحة مش قدوة سيئة + +317 +00:26:05,220 --> 00:26:10,540 +المدير مثلًا في وزارة أو مؤسسة قاعد عنده معاملات + +318 +00:26:10,540 --> 00:26:14,040 +إجا واحد من أقاربه راح قدّمه عن الناس، وهو لسه + +319 +00:26:14,040 --> 00:26:17,080 +توجّهي. أنت بتبصي له، وأنت بتحس أهلك مجهور، + +320 +00:26:17,080 --> 00:26:20,420 +يعني هو على رأسه ريشة ولا إحنا مش بشر؟ وبيبصروا في + +321 +00:26:20,420 --> 00:26:22,880 +عاتق الأطباء، كأنه الناس مش مرضى، يعني إنهم + +322 +00:26:22,880 --> 00:26:28,620 +تعبانين. فهو راح قدّم قريبه على الناس المضادرة، + +323 +00:26:28,620 --> 00:26:31,740 +وعمله المعاملة وخلاه يمشي بسرعة، هيسيروا بجد + +324 +00:26:31,740 --> 00:26:35,740 +الموظفين يسويوا نفس القصة أقاربهم إلا من راح يمربي + +325 +00:26:35,740 --> 00:26:39,420 +اللي من راح يمربي هو اللي عنده ضمير صاحب الضمير + +326 +00:26:39,420 --> 00:26:41,260 +اللي هيبقى ماشي التصرفات هذه لإن عارف إن هو + +327 +00:26:41,260 --> 00:26:45,960 +هيتحاسب يوم القيامة إذا كان القائد عنده أخلاقيات + +328 +00:26:45,960 --> 00:26:49,380 +إيش بنسميها؟ ثقافة المؤسسة القائد عنده أخلاق + +329 +00:26:49,380 --> 00:26:53,080 +كلهم عندهم أخلاق بيصيروا زيه وحش بيصيروا بعده زيه + +330 +00:26:57,100 --> 00:26:59,800 +بعد هيك التعريف الثالث بيحكيلك هو تطبيق المبادئ + +331 +00:26:59,800 --> 00:27:02,440 +الأخلاقية على سلوك الأفراد في الأنظمة زي ما حكينا + +332 +00:27:02,440 --> 00:27:05,120 +أنه المبادئ الأخلاقية اللي موجودة واللي عارفها + +333 +00:27:05,120 --> 00:27:09,100 +يطبقها على سلوكه أثناء عمله في الإدارة وبالتالي + +334 +00:27:09,100 --> 00:27:12,420 +فإن القيم هي التي تُسوق أخلاق العمل لكل فرد ومن ثم + +335 +00:27:12,420 --> 00:27:16,400 +يتولد من تلك الأخلاقيات النمط السلوكي الإداري يكون + +336 +00:27:16,400 --> 00:27:20,570 +أخلاقيًا أو لا أخلاقيًا يعني أي فرد سلوكه سلوكه الإداري + +337 +00:27:20,570 --> 00:27:23,850 +ينبغي من قيمه اللي بداخله والسلوك هذا لما يسقطها + +338 +00:27:23,850 --> 00:27:28,670 +على سلوكه فإما هينتج إما نمط سلوكي أخلاقي أو غير + +339 +00:27:28,670 --> 00:27:31,030 +أخلاقي وهذا حسب القيم اللي عنده هل هي قيم صحيحة + +340 +00:27:31,030 --> 00:27:34,590 +ولا غير صحيحة إن كانت قيمه صحيحة فهينتج عنه نمط + +341 +00:27:34,590 --> 00:27:38,650 +سلوكي إداري أخلاقي ولكن إن كانت قيمه غير صحيحة + +342 +00:27:38,650 --> 00:27:45,850 +وفيها خلال هينتج عنه نمط سلوكي الآن مثلًا عسب + +343 +00:27:45,850 --> 00:27:51,350 +المثال أنوار بتشتغل قاضي في محكمة شرعية ومعالجة + +344 +00:27:51,350 --> 00:27:55,310 +وراها برواز كاتبة وإذا حكمت بين الناس فحكمها + +345 +00:27:55,310 --> 00:28:00,410 +بالعدل، هذا أخلاق. الآن عندي قاضية ورحت، + +346 +00:28:00,410 --> 00:28:04,670 +ورحت حكمت بالظلم، فبس ليش بحكي؟ طب هي ليش هتطبق + +347 +00:28:04,670 --> 00:28:08,750 +الكلام اللي هي كاتباه وراها؟ إذا الأخلاق تطبيق + +348 +00:28:08,750 --> 00:28:14,250 +الأخلاق في السلوك وليس مجرد حب العبارات، كاتبين لوحة + +349 +00:28:14,250 --> 00:28:17,550 +الوقت من ذهب، والوقت في وادي، وإحنا في وادي، + +350 +00:28:17,550 --> 00:28:22,170 +والذهب في وادي، إذن قيم الإنسان وضميره هي اللي + +351 +00:28:22,170 --> 00:28:25,130 +بتُصوغ الأخلاق الصحيحة ومتخليه ينفذها، سواء كتبها + +352 +00:28:25,130 --> 00:28:28,990 +أو ما كتبهاش، أنا بهمني، يعني القاضي أنواع كتبت + +353 +00:28:28,990 --> 00:28:33,690 +أحكم بالعدل ولا ما تكتبش برضه، بس أنا كمواطن أو + +354 +00:28:33,690 --> 00:28:38,030 +صاحب قضية، بدي أشعر إنه فيه عدل، أو كاتبة لفرقة + +355 +00:28:38,030 --> 00:28:41,410 +بين عربيين والعجيبين اللي بدي أقول، وفيه مساواة بين + +356 +00:28:41,410 --> 00:28:44,450 +الناس، طبعًا أناش استفادت من الكتابة، إذا لازم + +357 +00:28:44,450 --> 00:28:49,170 +نلمس الموضوع بسلوكنا، بتصرفاتنا، ومش نكتب ونضلنا، + +358 +00:28:49,170 --> 00:28:53,450 +نكتب شعوّات وخلاص، فضلوا. بعدناك الـ «تربية الآخر» + +359 +00:28:53,450 --> 00:28:56,230 +هي عملية إنسانية تحتوي على مجموعة من المبادئ + +360 +00:28:56,230 --> 00:28:59,490 +والأسس اللي يعمل بها الإدارة ويتخذها معاه تحكم + +361 +00:28:59,490 --> 00:29:02,950 +سلوكيته في إدارته، أسمح لي أنا ما بنعته أسس بديعمل + +362 +00:29:02,950 --> 00:29:07,090 +فيها الإدارة، وبعدها تحكم كل سلوكيته خلال الإدارة، + +363 +00:29:08,050 --> 00:29:11,890 +لأقل، لما يصير قتل وسرقة ورشاوي وجرائم، +يقولوا، + +364 +00:29:11,890 --> 00:29:14,910 +وإحنا عايشين في غابة، ليش معنى الغابة؟ لأن الغابة + +365 +00:29:14,910 --> 00:29:18,990 +ما فيها قانون يحكمها، القوي يأكل الضعيفين، نظام + +366 +00:29:18,990 --> 00:29:24,130 +الغابة، لأن ما فيش فيها أخلاق. فمجرد الإنسان ما + +367 +00:29:24,130 --> 00:29:28,050 +يتخلى عن مبادئه وأسسه وأخلاقه، +بتحول لمخلوق آخر + +368 +00:29:28,050 --> 00:29:33,430 +لمفترس، ما تفرجش عن باقي المخلوقين، فهي عملية + +369 +00:29:33,430 --> 00:29:37,360 +إنسانية. لما ربنا أبدع لنا عقل عشان نميز هذا صح وهذا + +370 +00:29:37,360 --> 00:29:41,400 +غلط وهدانا ونهجدانا ماشي بناء عليها بنحدد + +371 +00:29:41,400 --> 00:29:45,480 +سلوك الإدارة السليم طبعًا أنت أمامك أربع تعريفات خذ + +372 +00:29:45,480 --> 00:29:48,380 +يا أسهل واحد أو ممكن تصيغ تعريف من عندك يجمعهم + +373 +00:29:48,380 --> 00:29:55,730 +ممكن نجيب تعريف من عندك يلا يا قبلة ممتاز، بعدين + +374 +00:29:55,730 --> 00:29:58,130 +كمان نحكي عن سبب الاهتمام بدراسة أخلاقيات العمل + +375 +00:29:58,130 --> 00:30:02,430 +أتوقع إن نظامكم بتعملوا بمؤسسات، يعني إيش رأيكم؟ + +376 +00:30:02,430 --> 00:30:04,590 +يعني شايفين إنه لازم يكون فيه أخلاقية وتثبيت + +377 +00:30:04,590 --> 00:30:07,910 +للأخلاقية في الأعمال؟ وإيش أهميتها في المؤسسات + +378 +00:30:07,910 --> 00:30:12,130 +اللي بتشتغلوا فيها؟ إذا أحد يعني حابب يشارك معنا، + +379 +00:30:12,130 --> 00:30:14,530 +يحكي لنا إذا شايف إنه فيه أهمية لها ولا لأ؟ وإيش + +380 +00:30:14,530 --> 00:30:17,770 +الأهمية اللي شايفها هو؟ ممتاز، من حابب يشارك، + +381 +00:30:17,770 --> 00:30:20,250 +هل المهم ندرس الأخلاقية ولا بلاش؟ + +382 +00:30:23,780 --> 00:30:29,600 +طبعًا أكيد أنا ممكن أحكي دكتورة فاتن تفضلي يا فاتن + +383 +00:30:29,600 --> 00:30:35,140 +يلا + +384 +00:30:35,140 --> 00:30:41,440 +يا قبله تفضل + +385 +00:30:41,440 --> 00:30:47,420 +يا فاتن آه معلش دكتورة بس لأن الاتصال بروح برجلي + +386 +00:30:47,420 --> 00:30:47,940 +عندي + +387 +00:30:50,980 --> 00:30:54,060 +العمل أكيد ضروري وإلا ساعتها بنصير العمل زي ما + +388 +00:30:54,060 --> 00:30:57,640 +حكينا بنصير في غابة يعني إذا ما كانش فيه احترام + +389 +00:30:57,640 --> 00:31:00,240 +للوقت ساعتها كيف بدي يكون فيه تنظيم للعمل إذا كان + +390 +00:31:00,240 --> 00:31:05,180 +ما فيش احترام متبادل بين الـ الـ الـ الأشخاص + +391 +00:31:05,180 --> 00:31:10,160 +في المنظمة فهيك يعني مش هيكون لا فيه إنجاز ولا + +392 +00:31:10,160 --> 00:31:15,420 +هيكون فيه احترام لمهنتك ولا فيه احترام لشخصك إذا + +393 +00:31:15,420 --> 00:31:15,760 +... + +394 +00:31:19,640 --> 00:31:23,760 +ممتاز يا عزيزي عفوًا دكتور/دكتورة؟ ممتاز، ممتاز، ممتاز + +395 +00:31:23,760 --> 00:31:24,560 +يا فاتن + +396 +00:31:28,340 --> 00:31:32,920 +في حتى أنا بحب يحكي شيء؟ ممتاز، من حب تضيف؟ أنا + +397 +00:31:32,920 --> 00:31:36,180 +دكتورة يعني معانا ... مياداتك فور ما تحكي أنا، + +398 +00:31:36,180 --> 00:31:38,820 +قولي اسمك، أنا مش عارفة مين أنتي آه تحرير .. تحرير + +399 +00:31:38,820 --> 00:31:43,240 +... تحرير الفرقة فضلي أنا تحرير، فضلي آه ... هلا + +400 +00:31:43,240 --> 00:31:47,600 +دكتورة، بالنسبة للأخلاق فهي أكثر شيء اللي أنا بحس + +401 +00:31:47,600 --> 00:31:50,540 +إن هو ساعدني يعني من الإنسان نفسه، ضميره، يكون + +402 +00:31:50,540 --> 00:31:58,250 +صاحي، يعني ممكن ... فلن ندرسها مجرد دراسة فقط بس + +403 +00:31:58,250 --> 00:32:01,770 +اللي بيحكمنا فعلًا هو الضمير والواجب الديني يعني مثلًا + +404 +00:32:01,770 --> 00:32:06,290 +أنا بشغلي بسلم مخططات وبشوف زبائن مثلًا مخططات + +405 +00:32:06,290 --> 00:32:12,110 +هندسية ... بشغل في مدينة خانيونس وبسلم مخططات بناء + +406 +00:32:12,110 --> 00:32:16,750 +تمام؟ أنا زوجي مهندس تمام؟ يعني بأي لغة قارئة أنه + +407 +00:32:16,750 --> 00:32:21,190 +يأخذ رشوة بس فعلًا أخلاقيًا ما بتسمح دين ما + +408 +00:32:21,190 --> 00:32:26,500 +بيسمح فالضمير لازم يكون صاحي بهذه النقطة حواريات + +409 +00:32:26,500 --> 00:32:32,900 +مدنية بتسمح؟ أكيد طبعًا لأ بس أنا فعلًا سهل جدًا أخذ + +410 +00:32:32,900 --> 00:32:37,820 +رشوة سهل جدًا إنه أنا اللي بحتك بمجالها، أنا اللي + +411 +00:32:37,820 --> 00:32:42,180 +بشوف المهندسين، أنا اللي بشوف بالضبط ممكن إنه أنا + +412 +00:32:42,180 --> 00:32:47,560 +أتفق معه بشكل خاص وزي نسبة وأرباح وشغل زيها، هذا + +413 +00:32:47,560 --> 00:32:52,880 +الشيء يعني كوازع ديني ما ... ما ب ... آه يعني إبليس + +414 +00:32:52,880 --> 00:33:01,160 +بيقول لك إيش خذ لك شوية حتة يعني؟ لأ نهائيًا لأنه + +415 +00:33:01,160 --> 00:33:05,560 +الواجب علينا هو اللي بيحكمك هنا صحيح الحياة والقبر + +416 +00:33:05,560 --> 00:33:07,860 +والهدف بتظل اللي لسه إنه حاطها دائمًا في باله مش + +417 +00:33:07,860 --> 00:33:11,760 +هيستفيد يعني مع إنه ... مع إنه دكتورة في موظفين + +418 +00:33:11,760 --> 00:33:16,500 +يعني بيعملوها بيعملوها واحنا عارفين كلنا يعني في + +419 +00:33:16,500 --> 00:33:21,420 +بلدية عارفين إن هيك في بيصير أخلاقية المهنة لازم + +420 +00:33:21,420 --> 00:33:33,060 +تكون موازية للدين، هذا عندي أنا مقتنعة فيه هل + +421 +00:33:33,060 --> 00:33:38,480 +فكرتوا تقولوا للناس اللي بيمشي غلط يعني حرام يتقوا + +422 +00:33:38,480 --> 00:33:45,750 +الله يتصابوا من مرض دي؟ بيصير يا دكتورة بيصير إنه + +423 +00:33:45,750 --> 00:33:49,910 +بيصير فيه عقاب وفيه إغلاق مكان وفيه أشياء زي هيك + +424 +00:33:49,910 --> 00:33:54,690 +بيصير فيه عقاب يعني فيه عقاب بس ... بس مين بيحكي + +425 +00:33:54,690 --> 00:33:59,970 +معاهم بديهية إنه الأشياء هذه صعبة يعني يعني أفضل + +426 +00:33:59,970 --> 00:34:02,710 +واحد كيف ممكن يحكي معاهم مش يحكي بشكل مباشر يعني + +427 +00:34:02,710 --> 00:34:07,170 +يجيب له قصة قصة اللي علاقة بالموضوع والله فلان كذا + +428 +00:34:07,170 --> 00:34:13,690 +مباشر مليان مِبصِرش؟ لأ هو صعب ... صعب أصلًا تصرح بهيك + +429 +00:34:13,690 --> 00:34:19,870 +تصريح ... قدام ... بس كل واحد ساكت، عرفت كده؟ تعرف + +430 +00:34:19,870 --> 00:34:28,190 +الشكوى معناها الشراكة؟ بس للأسف هذه ثقافية ... بس + +431 +00:34:28,190 --> 00:34:34,790 +برضه ... بس برضه يعني ت ... آه كده؟ بدل الإنسان بريء + +432 +00:34:34,790 --> 00:34:39,610 +وينضلم هو ... بس that's it دكتورة نهيت؟ + +433 +00:34:39,610 --> 00:34:45,250 +أعيد؟ مش واحد ولا اثنين إنك تحكي معه ومعرفتش كيف، + +434 +00:34:45,250 --> 00:34:50,710 +الواحد ولا اثنين والواحد عاجلة بضرورة وبعدين في ناس + +435 +00:34:50,710 --> 00:34:54,390 +ما بتعرفيهم في ناس ما بتعرفيهم كمان عشان أبناء + +436 +00:34:54,390 --> 00:34:56,970 +بيعرفوا فيه عن طريق الاتصالات مثلًا إحنا بيجي + +437 +00:34:56,970 --> 00:35:02,030 +المواطن أكيد طبعًا مثلًا بيجي المواطن عندنا يعمل أول + +438 +00:35:02,030 --> 00:35:05,770 +خطوة في الترخيص اللي هو مثلًا الموقع العام بيحط رقم + +439 +00:35:05,770 --> 00:35:08,950 +جواله في ناس عينة بتتصل فيه إنه والله إحنا بنعمل لك + +440 +00:35:08,950 --> 00:35:13,190 +وبنساويلك وأنت ما عليك إلا تكون بالبيت وكده فهو + +441 +00:35:13,190 --> 00:35:16,630 +يأخذ زمون جاهز بشكل جاهز وهيك ما نعرف مين اللي + +442 +00:35:16,630 --> 00:35:20,650 +اتصل مين اللي عمل خلاص كله على السكت بيكون ماماك الله + +443 +00:35:20,650 --> 00:35:25,630 +فيك أستاذة يارا شكرًا أستاذة يارا تفضلي دكتورة بس + +444 +00:35:25,630 --> 00:35:29,410 +بدي أسأل سؤال لو سمحت هلأ بشكل عام الأخلاق اللي + +445 +00:35:29,410 --> 00:35:34,630 +بيحكمها هل هو القانون أو المبادئ الإسلامية الحرام + +446 +00:35:34,630 --> 00:35:39,550 +والحلال ولا بس الضمير؟ أستاذة أنواعك جوي؟ راح + +447 +00:35:39,550 --> 00:35:42,190 +نحكي في الجزئيات اللي جاية إيش اللي بيحكم في أي + +448 +00:35:42,190 --> 00:35:48,860 +منطقة؟ آه ماشي يعني الإجابة تجي جدًا الإجابة محتاجة + +449 +00:35:48,860 --> 00:35:57,300 +جداً ممكن أجاوبك بس بقالي بجد يعني + +450 +00:35:57,300 --> 00:36:02,280 +إيه إنه حيكون فيه خيانة أظن؟ حيكون فيه قوانين؟ + +451 +00:36:02,280 --> 00:36:06,440 +المجتمع الياباني ما بتحكموا الدين لأنهم بيبدأوا أصلًا + +452 +00:36:06,440 --> 00:36:11,140 +بعقود لكن بيحكموا القوانين وبيحكموا التنشئة + +453 +00:36:11,140 --> 00:36:14,820 +تفضلي، + +454 +00:36:14,820 --> 00:36:21,430 +شو كان الإجابة محتاجة جدًا، تفضلي طيب إيش + +455 +00:36:21,430 --> 00:36:24,610 +يعني الأسباب اللي أدت إلى إنه فيه أهمية لدراسة + +456 +00:36:24,610 --> 00:36:28,560 +الأخلاقية في العمل؟ الأول سبب كان اللي هو الشرارة + +457 +00:36:28,560 --> 00:36:31,620 +أصبح شركات أقل أخلاقية في القرن العشرين وظهرت + +458 +00:36:31,620 --> 00:36:34,120 +عددًا من الفضائح الأخلاقية والفساد والانحرافات في + +459 +00:36:34,120 --> 00:36:36,620 +شركات ونظامات كبرى في أوروبا وأمريكا من أشهر + +460 +00:36:36,620 --> 00:36:40,580 +الأمثلة وأشهر الفضائح اللي صارت جديدة هي شركة + +461 +00:36:40,580 --> 00:36:43,760 +Enron وفيه شركة Tyco هدول من الشركات الأمريكية + +462 +00:36:43,760 --> 00:36:48,000 +الكبيرة شركة Enron كانت أكبر شركة اتصالات في + +463 +00:36:48,000 --> 00:36:51,860 +أمريكا تقريبًا هي كانت من أكبر الإفلاسات في عهد + +464 +00:36:51,860 --> 00:36:56,340 +الولايات المتحدة إفلاسات اللي هو كانت انتهت يعني + +465 +00:36:56,340 --> 00:37:04,000 +انتهت تاريخها بفضيحة أخلاقية وإن اللي هي كانت أقرت + +466 +00:37:04,000 --> 00:37:07,800 +بمباركات أو 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الطالبة أنوار، نرجع لـ + +4 +00:00:53,550 --> 00:00:58,090 +"سلايدنا" ولا حابة تحكي نقطة ولا موقف ولا حاجة؟ + +5 +00:00:58,090 --> 00:01:02,090 +"الصبايا" يعني، خلينا نخليهم يشاركوا هم بيشاركوا + +6 +00:01:02,090 --> 00:01:05,650 +في العلم هم بيشاركوا + +7 +00:01:05,650 --> 00:01:06,510 +في النقطة كمان + +8 +00:01:13,420 --> 00:01:21,760 +ما عندهمش نقطة ماشي + +9 +00:01:21,760 --> 00:01:26,060 +تفضلي أوه + +10 +00:01:26,060 --> 00:01:34,300 +أوه أوه ماشي ماشي في الوقت وصلنا لمدونة حكينا عن + +11 +00:01:34,300 --> 00:01:35,240 +التدريب الأخلاقي + +12 +00:01:39,050 --> 00:01:43,270 +هو أخلاقي ولا لأ؟ فهنا مجموعة خطوات أو فحص الأخلاق + +13 +00:01:43,270 --> 00:01:48,090 +للقرارات، مثلًا لو في عندي أي قرار وبدأت أقرر هل هو + +14 +00:01:48,090 --> 00:01:50,390 +هذا القرار أخلاقي فعملُه، ففي عندي خطوات ببدأ + +15 +00:01:50,390 --> 00:01:53,270 +أتبعها، أول شيء هذا القرار، ببدأ أشوف الإشكاليات + +16 +00:01:53,270 --> 00:01:57,150 +الأخلاقية المحتملة لهلأشوف إيش ممكن يترتب عنه، كل + +17 +00:01:57,150 --> 00:01:59,850 +أشياء بتترتب عنه بدي أكتبها، بعد هيك بدي أجمع + +18 +00:01:59,850 --> 00:02:02,170 +المعلومات، المعلومات وأتأكد من الحقائق، هل أنا + +19 +00:02:02,170 --> 00:02:05,750 +الإشكاليات اللي متوقعة والمحتمل هل هي حقيقية، + +20 +00:02:05,750 --> 00:02:09,050 +بقدر أتحقق منها عن طريق أني أجمع معلومات وأشوف، + +21 +00:02:09,050 --> 00:02:12,510 +الناس جربوا قبل هيك هذا مثلًا القراربعدين بدي أشخص + +22 +00:02:12,510 --> 00:02:15,290 +الخيارات، كل خيار متاح قدامي أنا إيش هذا القرار + +23 +00:02:15,290 --> 00:02:18,330 +فيه خيارات ممكن أعملها فيه، بدي أخبر كل خيار من + +24 +00:02:18,330 --> 00:02:21,690 +ناحية الشرعية والصعب والدقة والفوائد المرجوة، بدي + +25 +00:02:21,690 --> 00:02:26,310 +أرجع أكرر كمان مرة أشخص الخيارات، وبالآخر بيأمر، + +26 +00:02:26,310 --> 00:02:29,210 +بقبل واحد منهم يأمر وبرفضهم كلهم، إذا كان هذا + +27 +00:02:29,210 --> 00:02:33,890 +القرار غير أخلاقي ولا يمكن أنه يكون يعني أنه يقدّم + +28 +00:02:33,890 --> 00:02:38,210 +لإيش صحيح؟ أول شيء يا أخوات، كيف نعمل القرار أخلاقي + +29 +00:02:38,210 --> 00:02:41,690 +ولا لأ؟ بيكون عندك شعور للإنسان إنه هو مش مؤمن + +30 +00:02:41,690 --> 00:02:46,270 +يعني، حاسس حاله مش مرتاح في إنه في الموضوع، بعدين + +31 +00:02:46,270 --> 00:02:49,610 +بيجمع المعلومات لحتى يتأكد هالشعور صحيح ولا لأ، + +32 +00:02:49,610 --> 00:02:53,590 +وبعدين بيشوف هل الأمر متوافق مع القوانين والأنظمة، إذا + +33 +00:02:53,590 --> 00:02:57,290 +كان متوافق خلاص مش مشكلة، إذا كان مش متوافق لأ لازم + +34 +00:02:57,290 --> 00:03:00,770 +نعمل مدونة أو نكتب قانون إنه هذه الشغلة ممنوعة + +35 +00:03:00,770 --> 00:03:05,520 +ومخالفة لأعمال المؤسسة. طبعًا، هل هو مدونة أخلاقية + +36 +00:03:05,520 --> 00:03:09,580 +الإدارة؟ "Code of Conduct"، تكسب "Code of Conduct" اللي هي مدونة + +37 +00:03:09,580 --> 00:03:13,280 +الأخلاقيات، فضلًا طبعًا، هي عبارة عن وثيقة تصدرها + +38 +00:03:13,280 --> 00:03:17,260 +الشركة أو المنظمة تتضمن مجموعة من القيم والمبادئ + +39 +00:03:17,260 --> 00:03:21,220 +توضح ما هو مرغوب فيه + +40 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بنفس + +63 +00:04:41,100 --> 00:04:46,440 +الطريقة أي مشكلة أخلاقية بتواجهنا، فهنا في تجانس وفي + +64 +00:04:46,440 --> 00:04:48,660 +في وحدة، الكل بتتصرف بنفس الشيء لإنه في مرجع + +65 +00:04:48,660 --> 00:04:53,070 +بترجع له الشركة كاملة، والموظفين كاملين، ممتاز، + +66 +00:04:53,070 --> 00:04:55,630 +بتساهم في تطوير مهنة الإدارة، طالما أنه إحنا + +67 +00:04:55,630 --> 00:04:59,330 +مهنتنا فيها لها قواعد بتحكمها، فهيك بيتبين إنها + +68 +00:04:59,330 --> 00:05:05,330 +شركة، إنها مهنة إلها مكانتها وأسس دخول فيها. صحيح، + +69 +00:05:05,330 --> 00:05:10,690 +مهنة شوية؟ رابعًا، رابعًا إيش بتحمل العاملين الضغوط + +70 +00:05:10,690 --> 00:05:13,030 +للتخلي من المستويات العليا، من المستويات العليا، + +71 +00:05:13,030 --> 00:05:15,750 +يعني إذا أي موظف حاولت الإدارة العليا إنها تضغط + +72 +00:05:15,750 --> 00:05:18,450 +عليه، لأ، والله فيه مدونات، سلوك بتحكم لي لأ، أنا، + +73 +00:05:18,450 --> 00:05:22,030 +هي، في شيء واضح، إن هذا اللي أنت بتطلبه مني، هذا + +74 +00:05:22,030 --> 00:05:26,830 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00:06:15,150 +لازم أول شيء أدرس ما يفعله الآخرون لكي تكون واقعية + +87 +00:06:15,150 --> 00:06:19,790 +من ناحية مرتبطة بقيم الأعمال من جهة ثانية لازم تكون + +88 +00:06:19,790 --> 00:06:25,590 +أشياء مش مثالية جدًا لأ تكون قابلة للتطبيق طيب + +89 +00:06:25,590 --> 00:06:29,220 +واقعية. صحيح، ثانيًا، شيء بدنا مشاركة جميع الأطراف + +90 +00:06:29,220 --> 00:06:33,420 +المعنية في كتابتها، نشارك الإدارة ونشارك الموظفين، + +91 +00:06:33,420 --> 00:06:36,020 +لأن بالآخر هم اللي راح يطبقوها، فلازم يكونوا + +92 +00:06:36,020 --> 00:06:40,340 +مشاركين فيها، إنها ترتبط بحوافز وبتشجيع، عشان إذا + +93 +00:06:40,340 --> 00:06:47,260 +في واحد، فهذا بتقوي من إمكانية إنه يعمل فيها + +94 +00:06:47,260 --> 00:06:51,480 +الموظفين، يكون متجددة ومحدثة باستمرار. أحد + +95 +00:06:51,480 --> 00:06:54,840 +الموظفين اللي قال لك المبلغ من البال، والسلم على + +96 +00:06:54,840 --> 00:06:58,500 +الإدارة العليا وتم الوصول لصاحبه، نعطي رسالة شكر، + +97 +00:06:58,500 --> 00:07:02,160 +ونكتب اسم الموظف هذا، ونشجعه يعني إنه باقي + +98 +00:07:02,160 --> 00:07:04,540 +الموظفين يعملوا مثله، كان ممكن ياخده ويخبيه ويعمل + +99 +00:07:04,540 --> 00:07:08,540 +حلو، ما عوش خبر، بس هو سلم الأمانة، فلازم نشجعه + +100 +00:07:08,540 --> 00:07:12,640 +يعني ونحفزه، تفضلي. - إيه، رابعًا إيش اللي لازم + +101 +00:07:12,640 --> 00:07:17,920 +نكون متجددين ونتحدث باستمرار؟ صحيح. في تغيير في + +102 +00:07:17,920 --> 00:07:21,040 +الأخلاقيات، في أشياء لها أولوية أكثر من الثانية. + +103 +00:07:21,360 --> 00:07:23,640 +زمان كله نحكي عن الأخلاقيات الإدارية، الآن صار + +104 +00:07:23,640 --> 00:07:27,320 +نحكي عن أخلاقيات الإدارة في مجال المعلومات وأمن + +105 +00:07:27,320 --> 00:07:30,660 +المعلومات. هذه برضه دخلنا في موضوع اللي هي + +106 +00:07:30,660 --> 00:07:34,020 +أخلاقيات أمن المعلومات، برضه هذه فيها لها إيش + +107 +00:07:34,020 --> 00:07:37,080 +أخلاقيات، لازم تكون متطورة باستمرار، وجرائم + +108 +00:07:37,080 --> 00:07:41,580 +إلكترونية. ما هي المشكلة الموجهة؟ + +109 +00:07:44,250 --> 00:07:46,950 +المشكلات والصعوبات اللي بتواجهها أخلاقية الأعمال + +110 +00:07:46,950 --> 00:07:51,170 +والإدارة أول مشكلة اللي هي التفاوت بين أخلاقية + +111 +00:07:51,170 --> 00:07:53,530 +الإدارة وبين السلوك الإداري غالبًا تكون أخلاقية + +112 +00:07:53,530 --> 00:07:57,670 +الإدارة اللي بتحطوها بتكون مثالية كثير، يعني لا + +113 +00:07:57,670 --> 00:08:00,690 +تطبيقها، فيه فجوة ما بينها وما بين الأخلاق اللي + +114 +00:08:00,690 --> 00:08:03,250 +موجودة والسلوك الإداري اللي موجود على أرض الواقع، + +115 +00:08:03,250 --> 00:08:05,970 +فهو مش، يمكن الفجوة بتيجي أكثر ما بين التفاوت، + +116 +00:08:05,970 --> 00:08:08,450 +الفجوة بين أخلاقية الإدارة والسلوك الإداري بتخليها + +117 +00:08:08,450 --> 00:08:13,350 +تميل للمثالية أكثر، فبيكون صعب إنها تتطبق ما تكونش + +118 +00:08:13,350 --> 00:08:16,970 +يعني مش واقعية، ما بتناسبش للإنسان، إن بني آدم + +119 +00:08:16,970 --> 00:08:20,810 +بيخطئ، يعني يكون فيها شوية مرونة، لكن مش مرونة تخيل + +120 +00:08:20,810 --> 00:08:22,990 +بالجوهر، لأ إن هو ده بني إنسان + +121 +00:08:25,360 --> 00:08:28,680 +تفضلي ثانيًا المشكلة هي الصفقة المرتبطة بعلاقة + +122 +00:08:28,680 --> 00:08:32,040 +الأخلاقية الإدارية والكفاءات الإدارية في كثير + +123 +00:08:32,040 --> 00:08:36,280 +بيروا أن الكفاءة هي قيد على الكفاءة أن الأخلاقية + +124 +00:08:36,280 --> 00:08:40,760 +هي قيد على الكفاءة بيروا أن الكفاءة هي أهم شيء + +125 +00:08:40,760 --> 00:08:44,840 +وأن الأخلاقية مجرد تضييع فلوس مجرد إنها كل فائدة + +126 +00:08:44,840 --> 00:08:48,940 +إضافية عمل غير مربح لكن الكفاءة هي الأساس ومش لازم + +127 +00:08:48,940 --> 00:08:52,240 +نقيد الكفاءة بالأخلاق خلاص إذا الحد عنده كفاءة لأ + +128 +00:08:52,240 --> 00:08:55,450 +هو بصلح للمؤسسة وبياخده بغض النظر عن أخلاقه يعني + +129 +00:08:55,450 --> 00:08:59,990 +إن قدمتها تبقى الأخلاقيات، «الغاية تبرر الوسيلة» + +130 +00:09:04,370 --> 00:09:08,750 +فضلًا، ثالثًا، إيش الصعوبة المرتبطة بالتغيرات + +131 +00:09:08,750 --> 00:09:12,870 +الأخلاقية؟ في عندنا من مشكلات بتطبيق أخلاق الإدارة + +132 +00:09:12,870 --> 00:09:15,730 +أنه في عندنا بعض الحالات بيكون صعب التمييز بين + +133 +00:09:15,730 --> 00:09:19,090 +السلوك الأخلاقي والغير أخلاقي، يعني مثلًا نحكي، + +134 +00:09:19,090 --> 00:09:24,710 +في هالوقت لو في عندنا مدير عنده موظفين، + +135 +00:09:24,710 --> 00:09:28,870 +موظف قديم ومثابر، لكن في عنده موظف جديد، لكن + +136 +00:09:28,870 --> 00:09:29,710 +الموظف الجديد + +137 +00:09:32,940 --> 00:09:36,400 +وإجت فرصة لـه القديم، هو راح حكى مع الإدارة إنه + +138 +00:09:36,400 --> 00:09:40,280 +لأ، إنه للجديد، هنا أصلح، هنا بتصير فيه شبهة، من + +139 +00:09:40,280 --> 00:09:43,840 +جهة هو ممكن يعتبرها غير أخلاقي، إنه والله حرم واحد + +140 +00:09:43,840 --> 00:09:46,040 +يتركها، ومن جهة لأ أخلاقي، لأنه هو دور على + +141 +00:09:46,040 --> 00:09:49,220 +الكفاءة، مصلحة المؤسسة، ففي بعض المواقع بتصير في + +142 +00:09:49,220 --> 00:09:51,840 +المؤسسات، بيكون فيها شبهة، يكون الواحد مش عارف هل + +143 +00:09:51,840 --> 00:09:55,440 +هي أخلاقية ولا غير أخلاقية، فهذه من المشكلة، هي من + +144 +00:09:55,440 --> 00:09:58,580 +المشاكل اللي بتواجه أخلاقيات الإدارة، وصعب التمييز + +145 +00:09:58,580 --> 00:09:59,760 +في بعض المواقف. + +146 +00:10:03,770 --> 00:10:07,170 +والإنسان من أصعب وأعقد المخلوقات، خاصة في الجانب + +147 +00:10:07,170 --> 00:10:10,790 +النّفسي، فأحيانًا يكون الموقف مبهم، هل هو سليم ولا + +148 +00:10:10,790 --> 00:10:16,510 +فيه حواليه شبهات وشكوك؟ الشيء الأخير اللي هو ضعف + +149 +00:10:16,510 --> 00:10:20,850 +الحس الخلقي للمديرين وعدم وضعهم للأخلاق والقيم + +150 +00:10:20,850 --> 00:10:22,830 +اعتبار، يعني الدراسة + +151 +00:10:25,230 --> 00:10:29,290 +خاصة ناس عندهم نزعة الأخلاق قليلة مقارنة بغيرهم من + +152 +00:10:29,290 --> 00:10:33,750 +الناس وهذه المشكلة أنه لا تطبق الأخلاق إذا المدير + +153 +00:10:33,750 --> 00:10:37,430 +هو ذاته نفسه مش مطبق فطبيعي ما تطبقش في باقي المؤسسات + +154 +00:10:37,430 --> 00:10:43,090 +هذه الدراسة وضحت إنه اعتبارات القيم بالنسبة + +155 +00:10:43,090 --> 00:10:46,890 +للمدراء وبالنسبة لرجال الدين لا، إن المدراء أهم شيء + +156 +00:10:46,890 --> 00:10:50,490 +عندهم القيامة الاقتصادية في المرتبة الخامسة، يعني + +157 +00:10:50,490 --> 00:10:54,230 +الأخيرة ومقابل الأخيرة، هي القيم الأخلاقية. + +158 +00:10:54,470 --> 00:10:58,870 +الأرباح، أهم حاجة الأرباح. صحيح، المادية والسياسية، + +159 +00:10:58,870 --> 00:11:01,610 +أما الـ «جوليتين» طبعًا العكس. يا أنوار، أنا لما + +160 +00:11:01,610 --> 00:11:10,490 +شفت في صوت، + +161 +00:11:10,490 --> 00:11:13,930 +لما + +162 +00:11:13,930 --> 00:11:19,500 +شفت فيه مقارنة بين المدير، ورجال الدين مش كتير + +163 +00:11:19,500 --> 00:11:22,260 +حسيتُه موضوعي يعني، يا دولة في عالم ويا دولة في + +164 +00:11:22,260 --> 00:11:26,400 +عالم. ممكن يكون المدير الإنسان ملتزم بتعاليم الدين + +165 +00:11:26,400 --> 00:11:29,460 +الإسلامي أو بتعاليم المسيحية، ممكن يكون ملتزم، يعني + +166 +00:11:29,460 --> 00:11:31,840 +مش قاعدة. وممكن يكون رجل الدين زي ما أنتم + +167 +00:11:31,840 --> 00:11:35,340 +حاكينه، عامل الدين ستار لعمله السيئة. فأنا + +168 +00:11:35,340 --> 00:11:39,300 +المقارنة هيك مش كتير دخلت مخي بصراحة، لأن هو هذا + +169 +00:11:39,300 --> 00:11:41,120 +بضايق الإنسان، وأنتم حاكين إن إحنا نحكم على + +170 +00:11:41,120 --> 00:11:43,860 +الإنسان مش بهذه البساطة، أحكي في ملتزم أو لا + +171 +00:11:43,860 --> 00:11:48,660 +يعني، هو ربما نهرين المهم إيش إنه يمشي مصلحة الشغل + +172 +00:11:48,660 --> 00:11:51,800 +على أسس سليمة وفي شيء عنصرية ويكون الشغل موضوعي + +173 +00:11:51,800 --> 00:11:55,080 +وعادل. صحيح، بس هي الدراسة أجروها يعني كأغلبية، + +174 +00:11:55,080 --> 00:11:58,720 +يعني أخذوا عينة فلقوا إن المدراء يعني حسهم الأخلاقي + +175 +00:11:58,720 --> 00:12:02,240 +أقل من غيرهم، لأنهم بيهتموا بالربح أكثر. ممكن هذا + +176 +00:12:02,240 --> 00:12:06,300 +الدراسة تكون أجريت في الدول الرأسمالية. في المجتمع + +177 +00:12:06,300 --> 00:12:10,720 +الصحيح، المجتمع غير إسلامي، صحيح. أنا حاسة إن هي، + +178 +00:12:10,720 --> 00:12:13,200 +حتى لو مش مجتمعات إسلامية، بس حاسة إن إحنا نقارن + +179 +00:12:13,200 --> 00:12:18,280 +الفئة دي، مع الفئة دي مش، مش كتير يعني لو قام + +180 +00:12:18,280 --> 00:12:21,300 +رجل الدين العظيم مع الوسطى أو مديرات الشركات قطاع + +181 +00:12:21,300 --> 00:12:24,400 +الخاص وقطاع العام، مدل ممكن، بس راح يقرر من + +182 +00:12:24,400 --> 00:12:26,920 +بـ رجال الدين مش شاكة رجل الدين أن يكون رجل الدين + +183 +00:12:26,920 --> 00:12:30,880 +ومش شاكة مدير أن يكون وحش، حسب يعني إيه، كثير + +184 +00:12:30,880 --> 00:12:35,890 +انتقادات. – صحيح، شكرًا دكتورة. بنحكي بعدها عن + +185 +00:12:35,890 --> 00:12:39,470 +أخلاقية الإدارة في بعض التجارب الإدارية طيب يعني + +186 +00:12:39,470 --> 00:12:41,810 +بنحكي عن التجربة الأمريكية التجربة اليابانية + +187 +00:12:41,810 --> 00:12:44,130 +والتجربة العربية قبل ما ندخل عليهم واحدة واحدة + +188 +00:12:44,130 --> 00:12:48,210 +يعني حسب رؤيتكم أنتم يعني بتتابعوا أخبار أمريكا، + +189 +00:12:48,210 --> 00:12:51,650 +اليابان وشايفينهم واقعًا إيش رأيكم؟ مين أفضل تجربة + +190 +00:12:51,650 --> 00:12:54,750 +بتحسّوها من ناحية الأخلاقيات ومدى فيها أخلاقية + +191 +00:12:54,750 --> 00:12:58,390 +الأعمال أكثر؟ تجربة أمريكية ولا يابانية ولا عربية؟ + +192 +00:12:59,180 --> 00:13:07,580 +يابانية أكيد، يابانية أكيد هنشوف الوقت كل تجربة + +193 +00:13:07,580 --> 00:13:11,100 +وكل واحدة ملامحها وإيش اللي أثر فيها أكثر أول إيش + +194 +00:13:11,100 --> 00:13:13,700 +التجربة الأمريكية هي من أكثر الحالات + +195 +00:13:17,350 --> 00:13:20,490 +إدارة الأعمال في أمريكا مزدهرة، لكن بالرغم من + +196 +00:13:20,490 --> 00:13:23,970 +هذا، في فضائح كثيرة في أمريكا بتصير، وفي فساد + +197 +00:13:23,970 --> 00:13:27,850 +كبير، بالرغم من تفوقها ومن تميزها، إلا أنها + +198 +00:13:27,850 --> 00:13:31,050 +بتتعرض لاتهامات أخلاقية، في دراسة أمريكية… + +199 +00:13:31,050 --> 00:13:43,750 +.‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +200 +00:13:44,040 --> 00:13:48,220 +فهذا مخليهم إنه ممكن يحققوا أرباح وممكن زي مثلًا + +201 +00:13:48,220 --> 00:13:52,460 +أخذتي مثلًا السنة الماضية راحت أمريكا فصلت + +202 +00:13:52,460 --> 00:13:56,960 +الانترنت عن هواتف هواوي الصينية صحيح، نظام + +203 +00:13:56,960 --> 00:13:59,900 +التشغيل، وهذا يا دكتورة دليل إنه هذا هيكون على + +204 +00:13:59,900 --> 00:14:01,920 +المدى القصير، على المدى البعيد كثير الدول هتسبق + +205 +00:14:01,920 --> 00:14:07,340 +الأمريكان لأنهم ما استوعبوش أخلاق الصين، وبعده الصين + +206 +00:14:07,340 --> 00:14:13,810 +ما عندهمش أخلاق الصين، الآن مثلًا الأسبوع الماضي ضلت + +207 +00:14:13,810 --> 00:14:17,470 +أمريكا وراء تطبيق التيك توك هذا، رغم أن هو أصلًا + +208 +00:14:17,470 --> 00:14:20,330 +فرغ المحتوى، بس عليه إقبال ومليارات الدولارات، ضلت + +209 +00:14:20,330 --> 00:14:24,910 +ورا لغاية ما شركاته واحدة الشركات يعني. يا إما + +210 +00:14:24,910 --> 00:14:26,990 +أعطيني اللي أنا عايزاه وتاخد فلوسي، يا إما هخرب + +211 +00:14:26,990 --> 00:14:30,930 +الدنيا عليك. ‏- صحيح. ‏- ليه المنافسة غير الشريفة + +212 +00:14:30,930 --> 00:14:36,810 +بين الدول الاقتصادية أو الاقتصادها قوية؟ ‏- بتحس + +213 +00:14:36,810 --> 00:14:39,890 +اليابان بتحس أمريكا كده، اليابان قوية، لكن مثل + +214 +00:14:39,890 --> 00:14:40,870 +الصين، الصين أقوى. + +215 +00:14:59,760 --> 00:15:01,160 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +216 +00:15:08,140 --> 00:15:10,680 +ممكن تطلع شوية وممكن تنزل شوية، بس هم طول واجهة + +217 +00:15:10,680 --> 00:15:12,960 +المنافسة الشريفة بين الاثنين، ما فيش واحد فيهم + +218 +00:15:12,960 --> 00:15:18,640 +كويس، تفضلي. «في دراسة أمريكية وصلت إنه 67% من + +219 +00:15:18,640 --> 00:15:22,160 +الشركات الأمريكية الكبرى لها أعمال غير أخلاقية غير + +220 +00:15:22,160 --> 00:15:27,600 +مشهورة، لأخلاقية غير مشهورة، لها أعمال أخلاقية + +221 +00:15:27,600 --> 00:15:30,830 +غير مشهورة، الإدارة في أمريكا ركزت على فصل الإدارة + +222 +00:15:30,830 --> 00:15:36,190 +عن الأخلاقيات، عندهم باهتموا بالربح وبالمال وكل + +223 +00:15:36,190 --> 00:15:40,630 +شيء وخلاص، المهم نربح، آه يعني بتلاقيهم بيتجسسوا + +224 +00:15:40,630 --> 00:15:44,310 +مع بعض معاكسة عشان يوصلوا للأرباح، مش المهم كيف + +225 +00:15:44,310 --> 00:15:49,670 +أربح، المهم إن حصلت. ملامح الثقافة الأمريكية في مجال + +226 +00:15:49,670 --> 00:15:52,510 +الأعمال أول شيء فيه عندهم مصالح عندهم اسمه اللي هو + +227 +00:15:52,510 --> 00:15:55,750 +«البرج المالاتية» ليه هذه ثقافة فلسفية عندهم تدعو + +228 +00:15:55,750 --> 00:16:00,350 +إلى اتباع المسلك الأكثر عقلانية، ما تتبعش القلب و… + +229 +00:16:00,350 --> 00:16:04,090 +لا، فأنا ما أحكي عن الفلوس، الفلوس إيه الشهد وعاطفة + +230 +00:16:04,090 --> 00:16:08,450 +تقشر، نحكي عن الفلوس. صحيح، التقدم يجي من خلال الرأس + +231 +00:16:08,450 --> 00:16:11,670 +المالية الحرة، المهم الفرد، مش مهم الجماعة، مش مهم + +232 +00:16:11,670 --> 00:16:15,910 +القوانين، التقدم يجي خلاص من الرأس المالية عندهم، + +233 +00:16:15,910 --> 00:16:18,430 +الأخلاق، إذا بدك تلزم في الأخلاق، لازم تقود إلى + +234 +00:16:18,430 --> 00:16:20,210 +النجاح الاقتصادي، إذا ما تقود إلى النجاح + +235 +00:16:20,210 --> 00:16:23,720 +الاقتصادي، إحنا ما بنحتاجش للأخلاق. هذا المبدأ الفلسفة + +236 +00:16:23,720 --> 00:16:27,320 +بيستند على هذا. مهم للبعض. ثاني شيء في مجال الأعمال + +237 +00:16:27,320 --> 00:16:30,500 +بيركزوا على الكفاءة التركيز على الكفاءة وأبعادها + +238 +00:16:30,500 --> 00:16:34,100 +بتحيز للآلة يعني مش مشكلة يطردوا خمسة آلاف إنسان + +239 +00:16:34,100 --> 00:16:37,300 +ما عندهمش نزعة الأخلاق غير موجودة المهم الكفاءة + +240 +00:16:37,300 --> 00:16:40,580 +الآلة عندها كفاءة أكثر من الإنسان خلاص الوجود + +241 +00:16:40,580 --> 00:16:44,760 +للآلة أفضل فبتحيز للآلة وللتكنولوجيا التركيز + +242 +00:16:44,760 --> 00:16:46,920 +على الهياكل التنظيمية والاستراتيجيات والأنظمة + +243 +00:16:46,920 --> 00:16:50,520 +بيركزوا على الأنظمة بيركزوا على الأهل هو الأهل + +244 +00:16:50,520 --> 00:16:53,280 +هي اللي بتجيب لي الأرباح، بشغلها، بتجيب لي أرباح، + +245 +00:16:53,280 --> 00:16:56,560 +لكن خذوا بالكم الإنسان بيتعب، بيبقى مريض، عنده + +246 +00:16:56,560 --> 00:16:59,720 +ظروف، فأهم شيء الأرباح، اللي هي أمثلة الأهل. + +247 +00:17:00,540 --> 00:17:05,360 +صحيح، بعد هذا الفردية المفردة، + +248 +00:17:05,360 --> 00:17:07,460 +كيف بتفضل المصلحة الفردية على المصلحة العامة + +249 +00:17:07,460 --> 00:17:10,440 +وتركز على النجاح الشخصي؟ دائمًا بتلاقي أي مدير، أي + +250 +00:17:10,440 --> 00:17:14,080 +شخص، معظم الأمريكيين، المهم نفسه والمهم مصلحته + +251 +00:17:14,080 --> 00:17:18,640 +الفردية. يعني ممكن يقتله ملايين الناس بمنتجاته، بس + +252 +00:17:18,640 --> 00:17:21,300 +عشان يحققوا أرباحه، عشان اقتصادهم يندعم، لكن مش + +253 +00:17:21,300 --> 00:17:27,140 +مشكلة الأرواح اللي ذهبت، مش قضية كتير يعني. بعد + +254 +00:17:27,140 --> 00:17:30,260 +هيك في التركيز اللي هو على الماديات، المهم العوامل + +255 +00:17:30,260 --> 00:17:33,120 +المادية والإنجازات، متركز على الفلسفة والأخلاقيات + +256 +00:17:33,120 --> 00:17:36,700 +الإدارية. هذا أحد أسباب ارتفاع نسبة الانتحار، لما + +257 +00:17:36,700 --> 00:17:39,400 +الإنسان كله تركيزه مادي ويبقى على الجانب الروحاني، + +258 +00:17:39,400 --> 00:17:43,620 +ما بتقدرش يعيش على فكرة، فضلوا بينهي حياته، ما بتقدرش + +259 +00:17:43,620 --> 00:17:49,750 +يعيش، بظل حاسس أنه في حاجة ناقصة، عشان هيك ممكن فيه + +260 +00:17:49,750 --> 00:17:53,830 +ممثل أمريكي، لا يستحضرني اسمه، مشهور جداً ومليونير + +261 +00:17:53,830 --> 00:17:58,170 +وكل شيء متاحة، أنهى حياته بالانتحار، وكيف هذا عنده + +262 +00:17:58,170 --> 00:18:03,750 +فلوس وعنده كل حاجة وشهرة وأضواء، والجانب الروحاني + +263 +00:18:03,750 --> 00:18:08,130 +عنده مش مشبع، فبقدر الاكتئاب ممكن يتطور ليؤدي + +264 +00:18:08,130 --> 00:18:12,670 +للانتحار. «تعامل، بعد هيك التركيز على مصالح أكثر، + +265 +00:18:15,240 --> 00:18:18,480 +مصالح تتعارض مع الأخلاقيات، فخلاص ناخد المصالح + +266 +00:18:18,480 --> 00:18:22,060 +وخلاص نتغاضى عن الأخلاقيات ويمكن هذه الملامح التي + +267 +00:18:22,060 --> 00:18:25,120 +حكيناها الخامسة هي السبب أنه ثلثا الشركات + +268 +00:18:25,120 --> 00:18:29,080 +الأمريكية غير أخلاقية بتعمل أعمال غير أخلاقية وغير + +269 +00:18:29,080 --> 00:18:32,000 +مشروعة لأن هذه الثقافة اللي سائدة عندهم في الإدارة + +270 +00:18:32,000 --> 00:18:36,720 +مقتنعة أنه صح، أه، مقتنعين أن الكفاءة أو المصالح + +271 +00:18:36,720 --> 00:18:40,620 +هي أهم من الأخلاقيات والأخلاق، يعني دورها سلبي في + +272 +00:18:40,620 --> 00:18:43,680 +المؤسسات والمنظمات. «أنا ومن بعد الطوفان»، هذا + +273 +00:18:43,680 --> 00:18:46,300 +شعار، لأنهم حققوا أرباح، والدليل أنهم هم اللي + +274 +00:18:46,300 --> 00:18:49,400 +سببوا فيه ذلك، هو حملين البشر على مستوى العالم، + +275 +00:18:49,400 --> 00:18:52,180 +مش حاسين بالذنب على فكرة، لسه بتتكلم عنها في كل + +276 +00:18:52,180 --> 00:18:59,070 +لسان. صحيح، بعدين التجارب اليابانية، على فكرة فكرتهم + +277 +00:18:59,070 --> 00:19:00,770 +بيأكلوها. أيه هي الإدارة المتوازنة؟ بين العوامل + +278 +00:19:00,770 --> 00:19:03,830 +الصلبة والناعمة. يعني بيراعوا أنه لازم يكون فيه ربح + +279 +00:19:03,830 --> 00:19:06,830 +وفيه تقدم، لكن برضه لازم يكون في ظل الأخلاق، + +280 +00:19:06,830 --> 00:19:10,410 +الأخلاق. تنهي منتجاتك. التكنولوجيا، منلزم في + +281 +00:19:10,410 --> 00:19:12,970 +التكنولوجيا، لكن برضه يكون فيه ضرر للإنسان، يكون + +282 +00:19:12,970 --> 00:19:15,890 +هناك أخلاقيات. يعني إذا أنا عمري ثلاثين سنة مثلاً، + +283 +00:19:15,890 --> 00:19:20,010 +ما تذكرتش ولا مرة شريت جهاز ياباني طلع مضروب، ولا + +284 +00:19:20,010 --> 00:19:23,470 +مخروق، ولا فيه غش، هم دائماً بيشتغلوا اليابان على + +285 +00:19:23,470 --> 00:19:29,650 +الجودة الشاملة، إن هذا ما تخمه صح هدفهم بيربحوا، + +286 +00:19:29,650 --> 00:19:33,090 +لكن كم بدهم يربحوا بالجودة الشاملة، اللي هي جاية + +287 +00:19:33,090 --> 00:19:39,090 +من الأخلاق، إن أنا أقدملك سلع ممتازة، تفضلي، تفضلي + +288 +00:19:39,090 --> 00:19:41,650 +كملي، «التعاون الأقل إلى الأخلاقيات في الإدارة من + +289 +00:19:41,650 --> 00:19:47,950 +خلال الاستجابة، من خلال الاستجابة لرغب…» معلش هفتح + +290 +00:19:47,950 --> 00:19:52,370 +هي أنه أنا جفلت بالغلط عليّ، عشان في صوت طفل طلع + +291 +00:19:52,370 --> 00:19:59,530 +معانا، أه، لأ، مش من الـ«جن أطفال» طيب تمام، ركزت + +292 +00:19:59,530 --> 00:20:01,910 +التروب الياباني على التعاون الأقل إلى الأخلاقيات + +293 +00:20:01,910 --> 00:20:03,890 +في الإدارة من خلال الاستجابة لرغبات العملاء + +294 +00:20:03,890 --> 00:20:06,450 +والألفة والمواد الحميمية بين الإدارة والعاملين + +295 +00:20:06,450 --> 00:20:09,750 +والاستخدام الدائم للعاملين بالاعتماد على مهارات + +296 +00:20:09,750 --> 00:20:13,530 +وأهداف المرؤوسين يعني عاملة جامعة ما بين مصلحة + +297 +00:20:13,530 --> 00:20:20,070 +اللي هم العاملين ومصلحة المؤسسة الإدارة الحميمية + +298 +00:20:20,180 --> 00:20:23,800 +يُطلق عليها اسم الإدارة الأبوية أو الإدارة + +299 +00:20:23,800 --> 00:20:29,200 +الأسرية، بيتعاملوا مع الموظف كعضو في أسرة المؤسسة، + +300 +00:20:29,200 --> 00:20:34,200 +عندهم الوظيفة مدى الحياة، يعني مهما عمل، لا يُفصل، + +301 +00:20:34,200 --> 00:20:37,200 +يُصلحوا، مهما عمل، ما لهيش عقدة، هيك القانون، + +302 +00:20:37,200 --> 00:20:41,420 +الوظيفة مدى الحياة، ماشي؟ طبعاً، هنا احنا كثير + +303 +00:20:41,420 --> 00:20:45,440 +شفنا رئيس رؤساء ووزراء مختلفين يابانيين طلعوا، + +304 +00:20:45,440 --> 00:20:50,130 +اتأسفوا للمجتمع الياباني، عشان خلل ما أو خطأ ما، أو + +305 +00:20:50,130 --> 00:20:54,830 +مخالفة أخلاقية. وكثير وزراءه، خاصة في مجال النقل + +306 +00:20:54,830 --> 00:20:57,710 +والصحة، لو القطار انحرف ومات الناس على طول + +307 +00:20:57,710 --> 00:21:01,210 +بيستقيل، بيبقوا مش بيفكروا ولا بيخدموا برّات، لأ، على + +308 +00:21:01,210 --> 00:21:05,790 +طول بيستقيل وبيعتزل للناس وبيتم ايش معاقبته. إذا + +309 +00:21:05,790 --> 00:21:10,030 +القانون فوق الجميع، الأخلاق فوق ايش الجميع. + +310 +00:21:10,890 --> 00:21:15,910 +فالإدارة الأبوية بتشعر الموظف أنه هوّ بدّه يستقرّ، فبيعيش + +311 +00:21:15,910 --> 00:21:19,850 +معاهم وبيكمل حياته معاهم. صح يا دكتور، يعني يمكن + +312 +00:21:19,850 --> 00:21:22,550 +الفترة هادي اسمها يعني كثير أشياء يعني عجيبة في + +313 +00:21:22,550 --> 00:21:25,590 +اليابان بيعملوها أثناء عملهم، من الأشياء هادي أنهم + +314 +00:21:25,590 --> 00:21:28,210 +بيلعبوا فيها رياضة بين فترة وتانية يعني، كل الموظفين + +315 +00:21:28,210 --> 00:21:31,170 +بيلافه، في عندهم فترة أه يلعبوا فيها رياضة أثناء + +316 +00:21:31,170 --> 00:21:34,910 +العمل، في عندهم برضه وقت استراحة للنوم، إذا بدهم + +317 +00:21:34,910 --> 00:21:37,830 +يناموا، في عندهم وقت استراحة برضه للموظف، فيعني + +318 +00:21:54,620 --> 00:21:56,020 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +319 +00:22:04,420 --> 00:22:06,960 +هو الشيء المدونة الأخلاقية للـSamurai هي عبارة عن + +320 +00:22:06,960 --> 00:22:09,240 +مجموعة من القيم الأخلاقية دي من الأشياء اللي + +321 +00:22:09,240 --> 00:22:12,360 +بيتمسكوا فيها كثير اليابانيين وبيعتبروها أساسية كما + +322 +00:22:12,360 --> 00:22:16,920 +أن هو شيء يعني أتوقع هو شخص أو شيء من الحضارة + +323 +00:22:16,920 --> 00:22:21,810 +القديمة اليابانية الإمبراطورية اليابانية. عبارة عن + +324 +00:22:21,810 --> 00:22:24,210 +مجموعة من الفضائل، يعني الشباب الياباني طبعاً + +325 +00:22:24,210 --> 00:22:28,410 +معروف أنه ما عندهوش نزعة دينية كتير، لكن عندهم فضائل + +326 +00:22:28,410 --> 00:22:31,670 +وعندهم شوية أشياء بتتبعوها، شوية قيم بتعينهم + +327 +00:22:31,670 --> 00:22:34,370 +وماخذيها أساسية في حياته. ما عندهوش صلاة وما عندهوش + +328 +00:22:34,370 --> 00:22:38,110 +صيام صحيح، فالمدونة الأخلاقية بغطي الجانب الروحاني + +329 +00:22:38,110 --> 00:22:39,110 +عن طريق الأخلاق. + +330 +00:22:44,210 --> 00:22:46,510 +فالمدونة الأخلاقية للـ «ساموراي» عبارة عن مجموعة + +331 +00:22:46,510 --> 00:22:49,990 +من القيم الأخلاقية وهذه القيم اللي انعكست إيجاباً + +332 +00:22:49,990 --> 00:22:54,630 +على الشركات اليابانية وتفوقها لأن الموظف بيشعر + +333 +00:22:54,630 --> 00:22:56,910 +بالانتماء للشركة والحماس والإبداع في العمل لأن في + +334 +00:22:56,910 --> 00:23:00,310 +أخلاقيات في الشركة فانعكست على أخلاقية الأفراد + +335 +00:23:00,310 --> 00:23:03,890 +الشركة هي أسرة ثانية، هي أسرة ثانية له، فبيكون خايف + +336 +00:23:03,890 --> 00:23:07,250 +عليها. تمام، بعد ذلك في عندنا العقائد الإدارية + +337 +00:23:07,250 --> 00:23:10,190 +اليابانية، الإدارة في اليابان بتعتمد على أساس + +338 +00:23:10,190 --> 00:23:12,890 +الربح، على أساس تقوي من المسؤولية الجماعية، يعني + +339 +00:23:12,890 --> 00:23:15,150 +اربح، لكن على أساس المسؤولية، يعني لازم يراعي + +340 +00:23:15,150 --> 00:23:19,990 +المسؤولية الجماعية، خيال الموظفين، صحيح، فما نح + +341 +00:23:19,990 --> 00:23:24,130 +نعمل بأخلاق. تمام، بعدين الحكومة الها دور في اليابان برضه + +342 +00:23:24,130 --> 00:23:28,390 +دور موجّه لأن الحكومة دائماً بترشد الشركات وبتدعمهم + +343 +00:23:28,390 --> 00:23:31,770 +وبتوجههم أنهم يحققوا أهداف قيّمة عشان تساعدوا + +344 +00:23:31,770 --> 00:23:34,650 +الدولة كمان يعني المنظمات يكون لها دور مساعد أه + +345 +00:23:34,650 --> 00:23:36,790 +الحكومة لها دور مساعد يعني بتساعدهم عشان تساعد + +346 +00:23:36,790 --> 00:23:40,590 +نجاح الشركات وهدف يشاركهم بالأمان تقوى كمان تحقيق + +347 +00:23:40,590 --> 00:23:43,630 +أهدافها إذن بيمشوا غلط عشان يحسوا بالأمان بيمشوا + +348 +00:23:43,630 --> 00:23:47,470 +غلط فاحنا يعني بيكونوا في أمريكا بيكونوا فاسدين و + +349 +00:23:47,470 --> 00:23:48,270 +الحكومة عارفة و + +350 +00:23:53,580 --> 00:23:56,300 +فتقفت الشركات في اليابان بتؤكد على + +351 +00:23:56,300 --> 00:23:59,260 +الإنسان كأولوية أولى وهذا اللي حكيناه سياسة + +352 +00:23:59,260 --> 00:24:01,780 +الاستخدام ده الحقيقة للموظفين لأن الإنسان هو + +353 +00:24:01,780 --> 00:24:04,740 +الأولى إذا غلط الموظف أنا بصّحه وبيكون في عندي طرق + +354 +00:24:04,740 --> 00:24:08,960 +كذا إنّ أصلح الخطأ اللي هو عمله بواجهه مجرد مجرد من + +355 +00:24:08,960 --> 00:24:14,740 +الحكومة اليابانية فصل أي موظف مسموح يستقيل، بس ما + +356 +00:24:14,740 --> 00:24:17,300 +يكون مش سبب استقالته الشركة، يكون هو من نفسه بده + +357 +00:24:17,300 --> 00:24:20,540 +يستقيل، له عمل ولا خارج، بده يسافر، أما يكون سبب + +358 +00:24:20,540 --> 00:24:24,500 +استقالته الشركة ممنوع، القانون بيحميه. – مش فصل + +359 +00:24:24,500 --> 00:24:28,040 +يعني. – ممنوع الفصل، والاستقالة لازم تكون مش سببها + +360 +00:24:28,040 --> 00:24:32,900 +الشركة، يعني هم جننوه، فراحوا استقال، لأ. – ايه + +361 +00:24:32,900 --> 00:24:35,700 +بعدين؟ تحقيق الربح من خلال التعاون والشراكة وليس + +362 +00:24:35,700 --> 00:24:38,900 +التصارع، فنجاح الشركة هو نجاح للعمال، يعني إذا بدك + +363 +00:24:38,900 --> 00:24:43,610 +تحقيق الربح من خلال أخلاق، من خلال الجميع يخدم + +364 +00:24:43,610 --> 00:24:44,130 +اليابان + +365 +00:24:44,130 --> 00:24:59,490 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +366 +00:25:08,950 --> 00:25:12,530 +ماشي، ولأنهم بيدرسوا في أسلوب يكون نظيف، فهنا + +367 +00:25:12,530 --> 00:25:16,150 +الطالب بيتعود على المشاركة، متعودش على الأنانية أن + +368 +00:25:16,150 --> 00:25:19,150 +هو يلعب وزملائه يعملوا لعب، بيتعودوا على المشاركة + +369 +00:25:19,150 --> 00:25:22,590 +منذ الصغر. لما المدير والمنظفين يكونوا قاعدين في + +370 +00:25:22,590 --> 00:25:26,270 +جو أسري، بيصير شيء تقليدي، بيصير شيء شيء احنا + +371 +00:25:26,270 --> 00:25:31,050 +متعودين عليه نكون في جو أسري. تمام، بعدين كنا + +372 +00:25:31,050 --> 00:25:35,650 +نحكي عن التجربة العربية، يعني من الشركة والجارمة + +373 +00:25:35,650 --> 00:25:39,070 +تبعتها مبين موضوع التجربة العربية، التجربة العربية + +374 +00:25:39,070 --> 00:25:42,850 +…بس هادي أنت ما لهاش علاقة بالأخلاقيات، أنا شفت + +375 +00:25:42,850 --> 00:25:47,690 +قصة …الموضوع بشكل عام، سواء الإدارة …ما لهاش علاقة + +376 +00:25:47,690 --> 00:25:52,490 +يعني …وكذا قادت أنه في عندنا مشاكل كبيرة اللوحة نفسها + +377 +00:25:52,490 --> 00:25:54,990 +اللي قطعها ما لهاش علاقة بالأخلاقيات، يعني ممكن + +378 +00:25:54,990 --> 00:25:58,610 +يكون جوا المؤسسة بالأخلاق، ممكن صحيح، صحيح، صحيح + +379 +00:26:16,490 --> 00:26:17,890 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +380 +00:26:24,710 --> 00:26:28,890 +التغريب إفراط في تقليد الغرب، في عنده اعتماد على + +381 +00:26:28,890 --> 00:26:32,370 +أسلحة بالإدارة الغربية والتقليد مع الأسلحة الـPawn + +382 +00:26:32,370 --> 00:26:35,890 +بدون وجود آليات لأخذ المفيد وأنا بتتغير المفيد، + +383 +00:26:35,890 --> 00:26:38,510 +فهذا يمكن أكثر، يعني هيها في عندنا نازع على المواد + +384 +00:26:38,510 --> 00:26:41,770 +وفي عندنا تغريب بنقلد الغرب، لكن مش بالإشي اللي + +385 +00:26:41,770 --> 00:26:45,610 +كويس، لأ بناخد كل إشي، إشي مفيد ومش مفيد، العوامل + +386 +00:26:45,610 --> 00:26:48,130 +اللي قادت إلى مشاكل إدارة العربية، أول إشي + +387 +00:26:51,440 --> 00:26:55,120 +المركزية، كل شؤون البلد كانت بإيد اللي هو الشخص، + +388 +00:26:55,120 --> 00:26:58,920 +الجهة المستعمرة، فهذه أدت إلى بيروقراطية وأجهزة + +389 +00:26:58,920 --> 00:27:03,040 +إدارية ضخمة ومعقدة ويكون الإدارة بإيد واحد يعني، + +390 +00:27:03,040 --> 00:27:09,840 +بعد ما الاستعمار انتهت الشركات العربية تسير على + +391 +00:27:09,840 --> 00:27:14,440 +نفس النهج بعد هيك المواريث الاجتماعية السلبية + +392 +00:27:14,440 --> 00:27:17,060 +والمنقية عادات كالقبلية والعشائرية مع الأسف هذه + +393 +00:27:17,060 --> 00:27:20,080 +كلها أدت إلى إنه ما فيش أخلاق كل واحد بيمشي بإبعادات + +394 +00:27:20,080 --> 00:27:23,860 +قبيلته وعشائره بدون ينظر على إيش الصح وإيش الغلط + +395 +00:27:23,860 --> 00:27:26,760 +عدم استقرار تشريعي وتنظيمي ما فيش في عندنا حكومات + +396 +00:27:26,760 --> 00:27:29,800 +وفي عندنا تشريعات اللي هو بتلزم الفرد بالأخلاق + +397 +00:27:29,800 --> 00:27:34,240 +وبالصح بعد هيك مشكلة الكفاءة مع الأسف ما فيش في + +398 +00:27:34,240 --> 00:27:37,540 +عندنا كفاءات في مجال الإدارة وفي مجال الأخلاقية في + +399 +00:27:37,540 --> 00:27:38,000 +شكل عام + +400 +00:27:41,610 --> 00:27:45,330 +إيه راح نحكي عن ملامح عند كل slide يا صديقي؟ خلي + +401 +00:27:45,330 --> 00:27:50,570 +نكمل - أيه درجاتي يا أنتي، في مشكلة؟ - لأ، + +402 +00:27:50,570 --> 00:27:52,070 +أتمنى نخلص من الـ‏ ‏- slide، على الـ‏ ‏- slide + +403 +00:27:52,070 --> 00:27:54,470 +البعضي لإنتقل إلى الدكتورة الأخير - ماشي إن شاء + +404 +00:27:54,470 --> 00:27:55,410 +الله، وأنا بقيت لحظة بس + +405 +00:28:20,140 --> 00:28:23,880 +الأصل الأستاذ ما يوقفش عن الكلام، يعني الأصل + +406 +00:28:23,880 --> 00:28:30,300 +يستغلّق، فاهمين يا أخوات، أكمل شوح، ما تستنيش يعني. + +407 +00:28:31,800 --> 00:28:34,360 +Okay بس عشان الـ slide الأخير، واحنا خلصنا الـ slide + +408 +00:28:34,360 --> 00:28:38,970 +ده يعني شرحته. الله سبحانه وتعالى ملامح أخلاقية + +409 +00:28:38,970 --> 00:28:41,330 +الإدارة العربية أول شيء الشركات العربية بتقوم على + +410 +00:28:41,330 --> 00:28:45,370 +مبدأ الولاء التنظيمي وله الأولوية على الكفاءة + +411 +00:28:45,370 --> 00:28:46,970 +وأخلاقية الإدارة أول شيء عندها بيجي الولاء + +412 +00:28:46,970 --> 00:28:50,450 +التنظيمي بعدين بيجي بعد الولاء التنظيمي الكفاءة أو + +413 +00:28:50,450 --> 00:28:56,560 +بالآخر من ناحية التجارب الأمريكية، يعني المهم تكون + +414 +00:28:56,560 --> 00:28:59,520 +ولي للمنظمة وتعمل اللي بتهيأها المنظمة، بغض النظر + +415 +00:28:59,520 --> 00:29:01,500 +عن الأخلاق، ما فيش عندهم اهتمام لا في أخلاق ولا في + +416 +00:29:01,500 --> 00:29:04,600 +غيره، الشركات الأردنية تعمل على القانون لتوجيه + +417 +00:29:04,600 --> 00:29:07,380 +القيادات والممارسات، تعمل على القانون، لا بتحاول + +418 +00:29:07,380 --> 00:29:11,950 +تنمي رقابة ذاتية ولا اجتماعية ولا إشي خلاص تتمد + +419 +00:29:11,950 --> 00:29:16,030 +على القانون عشان تفرض قراراتها + +420 +00:29:16,030 --> 00:29:19,170 +وتفرض الأخلاق وطبعا زي ما حكت الدكتورة بالأول + +421 +00:29:19,170 --> 00:29:23,450 +الضمير بيضلوا على طول صح لكن القانون أول ما يكون + +422 +00:29:23,450 --> 00:29:28,410 +فيه قدرة على تخطيه راح تلاقي الفرد إنه تخطاه إذا + +423 +00:29:28,410 --> 00:29:33,180 +كانت أخلاقه مش من جوا يعني بالتالي، إشي إنه ليس هناك + +424 +00:29:33,180 --> 00:29:35,880 +اهتمام كافي بأخلاقية الإدارة، يعني لما أجينا نبحث + +425 +00:29:35,880 --> 00:29:38,060 +عن الموضوع، يا ده بلاقينا ثلاثة أرواح مقالات في + +426 +00:29:38,060 --> 00:29:41,380 +اللغة العربية عن أخلاقية الإدارة، كتب، كتاب واحد + +427 +00:29:41,380 --> 00:29:44,980 +ومحجوب على الجميع، يعني ما فيش اهتمام كبير عندنا في + +428 +00:29:44,980 --> 00:29:49,200 +الأخلاقيات من ناحية كتابات، محفوظات، مقالات، بشكل + +429 +00:29:49,200 --> 00:29:52,300 +عام لسبب بسيط، إنهم بيجيبوا إن هم عندهم الدين + +430 +00:29:52,300 --> 00:29:54,260 +الإسلامي، فهم ما شاء الله رايحين على الجنة + +431 +00:29:57,370 --> 00:29:59,490 +طبعًا هو يعني هي القيم وقواعد العمل في الإدارة + +432 +00:29:59,490 --> 00:30:01,690 +العربية بتختار، آه تفضلي دكتورة + +433 +00:30:05,140 --> 00:30:08,440 +تفضلي، الإشي الأخير هو القواعد العامة في الإدارة + +434 +00:30:08,440 --> 00:30:12,460 +العربية بتختلف من بلد لآخر، معناه أنها بتحمل بيعمل + +435 +00:30:12,460 --> 00:30:15,540 +خصائص في كل بلد حسب التكوين، أكيد سلوكياتنا أو + +436 +00:30:15,540 --> 00:30:18,420 +أخلاقياتنا بتختلف عن لبنان، بتختلف عن سوريا، بتختلف + +437 +00:30:18,420 --> 00:30:22,300 +عن بلاد المغرب اللي اختلطتهم الحضارة الفرنسية، + +438 +00:30:22,300 --> 00:30:26,700 +بتختلف عن تونس، فهنا الأخلاقيات لا يمكن تحكمها، + +439 +00:30:26,700 --> 00:30:29,900 +يعني هنا وخلصنا أخلاقيات الإدارة، إذا حد حابب يحكي + +440 +00:30:29,900 --> 00:30:33,350 +إشي أو يعلق أو يسأل أي إشي، تفضلوا مش معناها إن إحنا + +441 +00:30:33,350 --> 00:30:37,570 +وحشين كثير يعني بس فعلا نشويات إيجابية بصدقوا إحنا + +442 +00:30:37,570 --> 00:30:39,830 +حكينا قبل يا دكتورة إيش اللي وصلنا لهذه المواصفات + +443 +00:30:39,830 --> 00:30:43,050 +يعني إحنا طالعين من استعمارات، من استعمار، من كثير + +444 +00:30:43,050 --> 00:30:48,530 +أشياء صعبة يعني اللي وصلت لهذه المواصفات ماشي إن + +445 +00:30:48,530 --> 00:30:54,770 +شاء الله حد بيسأل إشي، بيحكي إشي أحب أحكيكوا معاكم + +446 +00:30:54,770 --> 00:30:59,370 +أنا مرة كنت في مطار القاهرة الدولي مسافة أو + +447 +00:30:59,370 --> 00:31:03,230 +بينكم جميعًا في ورق إحنا بنعبيه بخط يدوي، بخط ليه؟ + +448 +00:31:03,230 --> 00:31:05,490 +يعني، فطلعت الجلم من الكتاب، تقولوا لما أنا لالي + +449 +00:31:05,490 --> 00:31:09,830 +سنة وخمس، نص شكل يعني، كان جانبي شاب ياباني طلب + +450 +00:31:09,830 --> 00:31:12,810 +بإذن يعني، بده الجلم، لغة الجسد، فعطيته الجلم، + +451 +00:31:12,810 --> 00:31:15,550 +أنا سكت الموضوع والله الأمانة، روحت أتفرج على السوق + +452 +00:31:15,550 --> 00:31:20,630 +الفرعي في المطار، وماشية مشوارة بصراحة، فاتفشأت بعد + +453 +00:31:20,630 --> 00:31:24,050 +أكثر من نص ساعة إنه هو حرامي جانجي عم بدور عليا، + +454 +00:31:24,050 --> 00:31:28,050 +عشان يعطيني كلمة بنص شكل، أنا عامة لو ضحكت معاه مش + +455 +00:31:28,050 --> 00:31:31,570 +مشكلة يعني، بس هو لأ بالنسبة له ما نضلش الجلم أنا + +456 +00:31:31,570 --> 00:31:35,330 +واشيله فضايق يمشي ويدور لما طالني وعطاني الجلم + +457 +00:31:35,330 --> 00:31:38,550 +وانتظر يهون أو ينحني أو أبصريش وأنا شايف، أنا مش + +458 +00:31:38,550 --> 00:31:42,450 +عارف أتكلم معاه طبعًا، إنه يعني كان طال الموضوع + +459 +00:31:42,450 --> 00:31:45,070 +إيش جدًا موجود نص شكل، بس بالنسبة له حاجة خطيرة + +460 +00:31:45,070 --> 00:31:48,970 +يعني، لدرجة إنه قاعد نص ساعة يبحث عني عشان يجيب + +461 +00:31:49,880 --> 00:31:52,460 +فاتل الموقف هذا في بالي أنا، شوف اللي أولًا ألحظ، + +462 +00:31:52,460 --> 00:31:54,540 +طبعًا إن من ناحية دي إيه، لازم أسوي زيه، طبعًا، مش + +463 +00:31:54,540 --> 00:31:57,760 +غالب، غالب من الناس، أدوّع عليه وأعطيهم إياه، بس + +464 +00:31:57,760 --> 00:32:02,280 +طبعًا أنت عارف إن في ناس بلغت شغلها كده، + +465 +00:32:02,280 --> 00:32:05,700 +أه، أشتهر أخيرًا؟ أهلاً، تمام، خلصنا هيك + +466 +00:32:12,320 --> 00:32:16,120 +يعطيك العافية أنوار يعطيك العافية أنوار شكراً على + +467 +00:32:16,120 --> 00:32:19,340 +الشرح الشامل يعطيك العافية شكراً دكتور يعطيك + +468 +00:32:19,340 --> 00:32:26,820 +العافية معانا تحرير الفرق بدنا تقييم شرح أنوار + +469 +00:32:26,820 --> 00:32:37,980 +قبلها يالا الحوار ط تمام تمام يعطيها العافية بدّنا + +470 +00:32:37,980 --> 00:32:41,560 +نعطيها عشرين عشرين؟ + +471 +00:32:43,860 --> 00:32:48,940 +طب بنفع نقيم بعدين مثلاً ولا لازم الآن؟ نقيم بعدين + +472 +00:32:48,940 --> 00:32:52,760 +يعني، السنة الجاية بس قارن يا دكتورة بينه وبين + +473 +00:32:52,760 --> 00:32:57,080 +غيره بالظبط، اه يعني الآن ممكن صعب أنت حكيت + +474 +00:32:57,080 --> 00:33:01,680 +المقارنة بالأقران، صح؟ طيب، مقارنة هو مقارنة، لأ + +475 +00:33:01,680 --> 00:33:09,520 +لأ تقييم الأقران وليس به، هو تقييم طيب، + +476 +00:33:09,520 --> 00:33:10,680 +أنا بعطيها تسعة عشان + +477 +00:33:15,450 --> 00:33:18,050 +سامعين الصوت؟ يا رب يظبط معايا عشان ما أغضب؟ سامعين + +478 +00:33:18,050 --> 00:33:30,270 +سامعين بس مش شايفين حاجة بحاول + +479 +00:33:30,270 --> 00:33:33,550 +أجيب مقطع فيديو عن سوء الأخلاق بس يا رب يظبط معايا + +480 +00:33:33,550 --> 00:33:47,150 +كم لتقييم يعني؟ بعطيها 19 19؟ ما شايفاتن؟ يا دكتور + +481 +00:33:47,150 --> 00:33:51,550 +معاك أول إيسي يعطيها العافية لأنوار زهد كثير له + +482 +00:33:51,550 --> 00:33:56,250 +مرتب وكان كل إيسي واضح أنا كمان بنيت أتعاطى عافية + +483 +00:33:56,250 --> 00:34:04,530 +أيه الحلقة؟ الـ net كان عندي شوية ضعيفة ما كنت + +484 +00:34:04,530 --> 00:34:08,230 +بتشتغل أقل في كل شيء بس خلال اللي حصلتوا كان + +485 +00:34:08,230 --> 00:34:12,850 +إيسي له كويس ويعطينا العافية من كل اللي لأ هذا + +486 +00:34:12,850 --> 00:34:18,440 +خلال الشعبية يعني ما حدش بيعرف إنّي دكتورة أبقى، + +487 +00:34:18,440 --> 00:34:21,800 +ما يعرفش بعض يعني كلنا جداد المقطع الفينيو ظهر + +488 +00:34:21,800 --> 00:34:30,940 +أمامكم الآن؟ الناس واقفين؟ + +489 +00:34:30,940 --> 00:34:36,180 +واضح؟ + +490 +00:34:41,760 --> 00:34:55,880 +واضح واضح شوية أضايق فيه نيوتوريون + +491 +00:34:55,880 --> 00:34:58,040 +أنا مش عارفة إن أنا مش عارفة إن أنا مش عارفة إن + +492 +00:34:58,040 --> 00:35:07,700 +أنا مش عارفة إن أنا + +493 +00:35:07,700 --> 00:35:08,600 +مش عارفة + +494 +00:35:29,550 --> 00:35:38,170 +الفيديو قطب مش واضح الفيديو ما عندناش قطب + +495 +00:35:38,170 --> 00:35:43,730 +بيحكي + +496 +00:35:43,730 --> 00:35:47,650 +له سبب انتشار ظاهرة المحاباة والمحسوبية من أيام + +497 +00:35:47,650 --> 00:35:52,590 +الاستعمار بسبب ظلم الجنسية بس ده ماشي شوية عشان الوجود + +498 +00:36:06,140 --> 00:36:10,000 +جامعة «جورج تان» توصلت لدراسة ونتيجة إن المدير + +499 +00:36:10,000 --> 00:36:13,800 +بيكون عنصر أساسي في الواسطة يعني ما بيشوفش حاجة من + +500 +00:36:13,800 --> 00:36:17,080 +وراء المدير زي ما حكينا المدير قدوة + +501 +00:36:37,360 --> 00:36:41,240 +هنا بينصح لو الإنسان شعر بالظلم وإنه في ناس مقدمين + +502 +00:36:41,240 --> 00:36:47,500 +عليه إنه يحكي مع الرئيس مباشرة يعني خلّيهم + +503 +00:36:47,500 --> 00:36:48,960 +يحسوا إن أنت بتشتغل فعلا + +504 +00:37:21,940 --> 00:37:23,520 +بأول بالك شوية الشغل يعني. + +505 +00:37:35,160 --> 00:37:38,520 +بيحكينا إن الإنسان ما يجيش للشكوى في حالة وجود + +506 +00:37:38,520 --> 00:37:41,760 +محاباة لموظف على حساب التاني إلا لما يحاول يستخدم + +507 +00:37:41,760 --> 00:37:46,860 +جميع الحلول وجميع الطرق، وبعد هيك ممكن يسجل شكوة + +508 +00:37:46,860 --> 00:37:51,100 +ولا حاجة. بأشكر الطالب عنوان على شرحه ليه بفصل + +509 +00:37:51,100 --> 00:37:56,220 +أخلاقيات المهنة بشكل طيب بأتمنى لك التوفيق إن شاء + +510 +00:37:56,220 --> 00:38:00,100 +الله شكرا يا دكتورة السبت القادم هنكون مع الطالبة + +511 +00:38:00,100 --> 00:38:03,480 +تسليم عقيلة في موضوع المسؤولية الاجتماعية أنا + +512 +00:38:03,480 --> 00:38:07,700 +بصراحة تعبت ما أقدرش أكمل معاكوا لساعة تلاتة، حابين + +513 +00:38:07,700 --> 00:38:12,580 +تكملوا؟ ‏- تمام، يعطيك العفو يا دكتورة ‏- يوم + +514 +00:38:12,580 --> 00:38:16,640 +أصدقائي يعطيكم العافية و بالتوفيق إن شاء الله نلتقى + +515 +00:38:16,640 --> 00:38:20,980 +السبت القادم سلام عليكم يعطيك العافية دكتورة diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/OENtthmYJEs_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/OENtthmYJEs_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..5b08f6b1e222b8abb6267af038949df9506d5ff4 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/OENtthmYJEs_postprocess.srt @@ -0,0 +1,2060 @@ +1 +00:00:42,250 --> 00:00:44,070 +عوضوا بالله من الشيطان الرجيم بسم الله الرحمن + +2 +00:00:44,070 --> 00:00:46,970 +الرحيم أهلا وسهلا فيكوا في جزء التالت من محاضرة + +3 +00:00:46,970 --> 00:00:53,550 +اليوم أخلاقيات المهنة مع الطالب أنوار، نرجع لـ + +4 +00:00:53,550 --> 00:00:58,090 +«سلايدنا» و لا حابة تحكي نقطة و لا موقف و لا هاجة؟ + +5 +00:00:58,090 --> 00:01:02,090 +«الصبايا» يعني، خلينا نخليهم يشاركوا هم بيشاركوا + +6 +00:01:02,090 --> 00:01:05,650 +في العلم هم بيشاركوا + +7 +00:01:05,650 --> 00:01:06,510 +في النقطة كمان + +8 +00:01:13,420 --> 00:01:21,760 +ماعندهم مش نقطة ماشي + +9 +00:01:21,760 --> 00:01:26,060 +تفضلي اوه + +10 +00:01:26,060 --> 00:01:34,300 +اوه اوه ماشي ماشي في الوقت وصلنا لمدونة حكينا عن + +11 +00:01:34,300 --> 00:01:35,240 +التدريب الأخلاقي + +12 +00:01:39,050 --> 00:01:43,270 +هو أخلاقي ولا لأ؟ فهنا مجموعة خطوات أو فحص الأخلاق + +13 +00:01:43,270 --> 00:01:48,090 +للقرارات، مثلا لو في عندي أي قرار و بدأ أقرر هل هو + +14 +00:01:48,090 --> 00:01:50,390 +هذا القرار أخلاقي فعمله، ففي عندي خطوات بدأ + +15 +00:01:50,390 --> 00:01:53,270 +أتبعها، أول إشي هذا القرار، بدأ أشوف الإشكاليات + +16 +00:01:53,270 --> 00:01:57,150 +الأخلاقية المحتملة لهلأشوف إيش ممكن يترتب عنه، كل + +17 +00:01:57,150 --> 00:01:59,850 +أشياء بتترتب عنه بدي أكتبها، بعد هيك بدي أجمع + +18 +00:01:59,850 --> 00:02:02,170 +المعلومات، المعلومات و أتأكد من الحقائق، هل أنا + +19 +00:02:02,170 --> 00:02:05,750 +الإشكاليات اللي متوقعة و المحتمل هل هي حقيقية، + +20 +00:02:05,750 --> 00:02:09,050 +بقدر أتحقق منها عن طريق أني أجمع معلومات و أشوف، + +21 +00:02:09,050 --> 00:02:12,510 +الناس جربوا قبل هيك هذا مثلا القراربعدين بدي أشخص + +22 +00:02:12,510 --> 00:02:15,290 +الخيارات، كل خيار متاح قدامي أنا إيش هذا القرار + +23 +00:02:15,290 --> 00:02:18,330 +فيه خيارات ممكن أعملها فيه، بدي أخبر كل خيار من + +24 +00:02:18,330 --> 00:02:21,690 +ناحية الشرعية والصعب والدقة والفوائد المرجوة، بدي + +25 +00:02:21,690 --> 00:02:26,310 +أرجع أكرر كمان مرة أشخص الخيارات، وبالآخر بيأم، + +26 +00:02:26,310 --> 00:02:29,210 +بقبل واحد منهم يأم وبرفضهم كلهم، إذا كان هذا + +27 +00:02:29,210 --> 00:02:33,890 +القرار غير أخلاقي ولا يمكن أنه يكون يعني أنه يقدّي + +28 +00:02:33,890 --> 00:02:38,210 +لإيش صحيحأول شيء يا أخوات، كيف نعمل القرار أخلاقي + +29 +00:02:38,210 --> 00:02:41,690 +ولا لأ؟ بيكون عندك شعور للإنسان إن هو مش مؤمين + +30 +00:02:41,690 --> 00:02:46,270 +يعني، حاسس حاله مش مرتاح في إنه في الموضوع، بعدين + +31 +00:02:46,270 --> 00:02:49,610 +بيجمع المعلومات لحتى يتأكد هالشعور صحيح ولا لأ، + +32 +00:02:49,610 --> 00:02:53,590 +وبعدين بيشوف هل الأمر متابق القوانين والأنظمة، إذا + +33 +00:02:53,590 --> 00:02:57,290 +كان متابق خلاص مش مشكلة، إذا كان مش متابق لأ لازم + +34 +00:02:57,290 --> 00:03:00,770 +نعمل مدونة أو نكتب قانون إنه هذه الشغلة ممنوعة + +35 +00:03:00,770 --> 00:03:05,520 +ومخالفة لأعمال المؤسسة.طبعًا، هل هو مدونة أخلاقية + +36 +00:03:05,520 --> 00:03:09,580 +الإدارة؟ «LUG»، تكسب «LUG» اللي هي مدونة + +37 +00:03:09,580 --> 00:03:13,280 +الأخلاقيات، فضّالي طبعًا، هي عبارة عن وثيقة تصدرها + +38 +00:03:13,280 --> 00:03:17,260 +الشركة أو المنظمة تتضمن مجموعة من القيام والمبادئ + +39 +00:03:17,260 --> 00:03:21,220 +توضح ما هو مرغوبها + +40 +00:03:21,220 --> 00:03:24,480 +اللي هو بنوضح للموظفين إن هذا اللي مسموح فيه وهذا + +41 +00:03:24,480 --> 00:03:27,140 +اللي مش مسموح فيه من ناحية الأخلاق دراسة حين تتبين + +42 +00:03:27,140 --> 00:03:30,260 +إن 97 من الشركات الكبيرة لديها مدونة السلوك لكن مع + +43 +00:03:30,260 --> 00:03:35,310 +الأسف قليل جدًا من الشركات اللي بتطبقهاوعندنا راح + +44 +00:03:35,310 --> 00:03:37,810 +نشوف في التجربة الأمريكية لما نحكي عن التجربة + +45 +00:03:37,810 --> 00:03:40,750 +الأمريكية والتجربة العربية راح نشوف ماذا تطبيق هذه + +46 +00:03:40,750 --> 00:03:44,710 +المدونات وظائف مدونات السلوك أول إشي مدونة السلوك + +47 +00:03:44,710 --> 00:03:47,990 +هذه بدأت تنمي الاهتمام بالجوانب والقواعد الأخلاقية + +48 +00:03:47,990 --> 00:03:51,890 +حتى يتم التحقيق بين المعايير المادية والمالية وبين + +49 +00:03:51,890 --> 00:03:55,050 +المعايير الأخلاقية هذه بتخلي الموظفين ينتبهوا إنه + +50 +00:03:55,050 --> 00:03:58,070 +في عندنا جانب أخلاقي فهيك يصير في توازن ما بين + +51 +00:03:58,070 --> 00:04:00,890 +مصلحة المؤسسة وبين برضه المصلحة العامة والأخلاقية + +52 +00:04:01,010 --> 00:04:08,630 +يعني يكون تحقيق أهداف المؤسسة ومادية المؤسسة ضمن + +53 +00:04:08,630 --> 00:04:11,510 +اللي هو أخلاقيته معاية الأخلاقية، وهذا الاشي راح + +54 +00:04:11,510 --> 00:04:14,650 +يساعد على التحول من القرارات الجيد إلى قراراتنا + +55 +00:04:14,650 --> 00:04:19,310 +المدجية، يعني من أفضل إلى أفضل، راح نتحول، ممتاز، + +56 +00:04:19,310 --> 00:04:22,230 +بعدين راح يقوى شعور الولاء والانتماء بين العاملين + +57 +00:04:23,740 --> 00:04:26,100 +اللي هي الميتالية يعني، وصول ميتالية. في ولاء + +58 +00:04:26,100 --> 00:04:29,180 +وانتماء بين العميل والشركة، نفس الاشي بين العملاء + +59 +00:04:29,180 --> 00:04:31,460 +والشركة، راح يصير فيه تقوية شعور، مدام فيه أخلاق + +60 +00:04:31,460 --> 00:04:35,480 +في الموضوع. ممتازة. بعدين، المدونات برضه بتعمل على + +61 +00:04:35,480 --> 00:04:38,140 +التجانس و الوحدة و التوافق الأخلاق في العمل، في + +62 +00:04:38,140 --> 00:04:41,100 +قواعد بتحكم أخلاقنا كلنا، فكلنا بدأ نتصرف بنفس + +63 +00:04:41,100 --> 00:04:46,440 +الطريقة أي مشكلة أخلاقية بتقبلنا، فهنا في تجانس و + +64 +00:04:46,440 --> 00:04:48,660 +في وحدة، الكل بتتصرف بنفس الاشي لإنه في مارجع + +65 +00:04:48,660 --> 00:04:53,070 +بترجعله الشركة كاملة، والموظفين كاملين،ممتاز، + +66 +00:04:53,070 --> 00:04:55,630 +بتساهم في تطوير مهنة الإدارة، طالما أنه إحنا + +67 +00:04:55,630 --> 00:04:59,330 +مهنتنا فيه إلها قواعد بتحكمها، فهيك بيتبين إنها + +68 +00:04:59,330 --> 00:05:05,330 +شركة، إنها مهنة إلها مكنتها و أسس دخول فيهاصحيح، + +69 +00:05:05,330 --> 00:05:10,690 +مهنة شويه؟ رابع، رابع إيش بتحمل العاملين الضغوط + +70 +00:05:10,690 --> 00:05:13,030 +للتقدي من المستويات العليا، من المستويات العليا، + +71 +00:05:13,030 --> 00:05:15,750 +يعني إذا أي موظف حاولت الإدارة العليا إنها تضغط + +72 +00:05:15,750 --> 00:05:18,450 +عليه، لأ، والله فيه مدونات، سلوك بتحكم لي لأ، أنا، + +73 +00:05:18,450 --> 00:05:22,030 +هي، في إشي واضح، إن هذا اللي أنت بتطلبه مني، هذا + +74 +00:05:22,030 --> 00:05:26,830 +إشي غلط يعني مايخافش ميدالة العليا صحيح، ساعة دا، + +75 +00:05:26,830 --> 00:05:30,630 +صحيحبتساعد على تخفيف الأعباء التنظيمية المتعلقة + +76 +00:05:30,630 --> 00:05:33,790 +بجعل القيم الشخصية متلائمة مع قيم الشركة عن + +77 +00:05:33,790 --> 00:05:37,450 +المدير. المدير من مهامه إنه يخلّي القيم الشخصية + +78 +00:05:37,450 --> 00:05:41,190 +تبع أي موظف عنده تتلائم مع قيم الشركة. هذه مدونات + +79 +00:05:41,190 --> 00:05:44,390 +السلوك من دمها موجودة ومعارفية للموظف، فهي تخفف + +80 +00:05:44,390 --> 00:05:46,630 +العيب عن المدير إنه يقوم بهذه الشيء. لأ، هذه + +81 +00:05:46,630 --> 00:05:49,990 +مدونات، فالشخص راح يعرف إنه لازم قيمه تكون متلائمة + +82 +00:05:49,990 --> 00:05:54,010 +مع قيم الشركة اللي طلباها. ممتاز، والقيم تكون + +83 +00:05:54,010 --> 00:05:56,350 +ماشية مع قيم المنظم. + +84 +00:05:59,370 --> 00:06:08,350 +بنحكي عن كيفية تقوية مدوئنات السلوك والزيادة في + +85 +00:06:08,350 --> 00:06:11,710 +القوة مدوئنات السلوك وبيتبقى خلّيها في صفة التطبّق + +86 +00:06:11,710 --> 00:06:15,150 +لازم أول شيء أدرس ما يفعله الآخرين لكي تكون واقعية + +87 +00:06:15,150 --> 00:06:19,790 +من ناحية ترتبط بقيم الأعمال من جهة ثانية لازم تكون + +88 +00:06:19,790 --> 00:06:25,590 +أشياء مش مثالية جدا لأ تكون قابلة للتطبيق طيب + +89 +00:06:25,590 --> 00:06:29,220 +واقعيصحي، تاني، إشي بدنا مشاركة جميع الأطراف + +90 +00:06:29,220 --> 00:06:33,420 +المعنية في كتابتها، نشارك الإدارة ونشارك الموظفين، + +91 +00:06:33,420 --> 00:06:36,020 +لأنه بالآخر هم اللي راح يطبقوها، فلازم يكونوا + +92 +00:06:36,020 --> 00:06:40,340 +مشاركين فيها، إنها ترتبط بحوافز و بتشجيع، عشان إذا + +93 +00:06:40,340 --> 00:06:47,260 +في واحد، فهذا بتقوى من إمكانية إنه يعمل فيها + +94 +00:06:47,260 --> 00:06:51,480 +الموظفين، يكون متجددة ومحدثة باستمرار. أحد + +95 +00:06:51,480 --> 00:06:54,840 +الموظفين اللي قالك المبلغ من البال،والسلم على + +96 +00:06:54,840 --> 00:06:58,500 +الإدارة العليا وتم الوصول لصاحبه، نعطي رسالة شكر، + +97 +00:06:58,500 --> 00:07:02,160 +ونكتب اسم الموظف هذا، ونشجعه يعني إنه باقية + +98 +00:07:02,160 --> 00:07:04,540 +الموظفين عملوا مثله، كان ممكن ياخده ويخبيه ويعمل + +99 +00:07:04,540 --> 00:07:08,540 +حلو، ماعوش خبر، بس هو سلم الأمانة، فلازم نشجعه + +100 +00:07:08,540 --> 00:07:12,640 +يعني ونحافظه، تفضلي. ‏- إيه، رابع إيش اللي لازم + +101 +00:07:12,640 --> 00:07:17,920 +نكون متجد ونتحدث باستماع؟صحي. في تغيير في + +102 +00:07:17,920 --> 00:07:21,040 +الأخلاقيات، في أشياء يالها أولوية أكتر من التانية. + +103 +00:07:21,360 --> 00:07:23,640 +زمان كله نحكي عن الأخلاقيات الإدارية، الأن صار + +104 +00:07:23,640 --> 00:07:27,320 +نحكي عن أخلاقيات الإدارية في مجال المعلومات وأمن + +105 +00:07:27,320 --> 00:07:30,660 +المعلومات. هذه برضه دخلنا في موضوع اللي هي + +106 +00:07:30,660 --> 00:07:34,020 +أخلاقيات أمن المعلومات، برضه هذه فيه لها إيش + +107 +00:07:34,020 --> 00:07:37,080 +أخلاقيات، لازم تكون متطورة باستمرار، وجرائم + +108 +00:07:37,080 --> 00:07:41,580 +إلكترونية. ما هي المشكلة الموجهة؟ + +109 +00:07:44,250 --> 00:07:46,950 +المشكلات والصعوبات اللي بتوجهها أخلاقية الأعمال + +110 +00:07:46,950 --> 00:07:51,170 +والإدارة أول مشكلة اللي هي التفاوت بين أخلاقية + +111 +00:07:51,170 --> 00:07:53,530 +الإدارة وبين السلوك الإداري غالبًا تكون أخلاقية + +112 +00:07:53,530 --> 00:07:57,670 +الإدارة اللي بتحطوها بتكون مثالية كتير، يعني لا + +113 +00:07:57,670 --> 00:08:00,690 +تطبيقها، فيه فجوة ما بينها وما بين الأخلاق اللي + +114 +00:08:00,690 --> 00:08:03,250 +موجودة والسلوك الإداري اللي موجود على أرض الواقع، + +115 +00:08:03,250 --> 00:08:05,970 +فهو مش، يمكن الفجوة بتيجي أكتر ما بين التفاوت، + +116 +00:08:05,970 --> 00:08:08,450 +الفجوة بين أخلاقية الإدارة والسلوك الإداري بتخلوها + +117 +00:08:08,450 --> 00:08:13,350 +تميلة المثالية أكتر، فبيكون صعب إنها تتطبما تكونش + +118 +00:08:13,350 --> 00:08:16,970 +يعني مش واقعية، ما بتناسبش لإنسان، إن بني آدم + +119 +00:08:16,970 --> 00:08:20,810 +خطأة، يعني يكون فيها شوية مرونة، لكن مش مرونة تخيل + +120 +00:08:20,810 --> 00:08:22,990 +بالجوهر، لأ إن هو ده بني إنسان + +121 +00:08:25,360 --> 00:08:28,680 +تفضّل تاني المشكلة هي الصفقة المرتبطة بعلاقة + +122 +00:08:28,680 --> 00:08:32,040 +الأخلاقية الإدارية والكفاءات الإدارية في كتير + +123 +00:08:32,040 --> 00:08:36,280 +بيروا أن الكفاءة هي قيد على الكفاءة أن الأخلاقية + +124 +00:08:36,280 --> 00:08:40,760 +هي قيدة على الكفاءة بيروا أن الكفاءة هي أهم إشي + +125 +00:08:40,760 --> 00:08:44,840 +وأن الأخلاقية مجرد تضيع فلوس مجرد إنها كل فائدة + +126 +00:08:44,840 --> 00:08:48,940 +إضافية عمل غير مربح لكن الكفاءة هي الأساس ومش لازم + +127 +00:08:48,940 --> 00:08:52,240 +نقيد الكفاءة بالأخلاق خلاص إذا الحد عنده كفاءة لأ + +128 +00:08:52,240 --> 00:08:55,450 +هو بصلح للمؤسسة وبيدأخده بغض النظر عن أخلاقهيعني + +129 +00:08:55,450 --> 00:08:59,990 +إن قدّمتها تبقى الأخلاقيات، «الغاية تبذل الوسيلة» + +130 +00:09:04,370 --> 00:09:08,750 +فضلًا، تالت، إيش الصعوبة المرتبطة بالغيارات + +131 +00:09:08,750 --> 00:09:12,870 +الأخلاقية؟ في عندنا من مشكلات بتطبيق أخلاق الإدارة + +132 +00:09:12,870 --> 00:09:15,730 +إنه في عندنا بعض الحالات بيكون صعب التمييز بينما + +133 +00:09:15,730 --> 00:09:19,090 +هو السلوك الأخلاقي والغير أخلاقي، يعني مثلًا نحكي، + +134 +00:09:19,090 --> 00:09:24,710 +هالوقت لو في عندنا مدير عنده فيه اللي هو موظفين، + +135 +00:09:24,710 --> 00:09:28,870 +موظف قديم ومثابر، لكن في عنده موظف جديد، لكن + +136 +00:09:28,870 --> 00:09:29,710 +الموظف الجديد + +137 +00:09:32,940 --> 00:09:36,400 +وأجت طرق ياله القديم، هو راح حكى مع الإدارة إنه + +138 +00:09:36,400 --> 00:09:40,280 +لأ، إنه لجديد، هنا أصلحة، هنا بتصير فيه شبهة، من + +139 +00:09:40,280 --> 00:09:43,840 +جهة هو ممكن يعتبرها غير أخلاقي، إنه والله حرم واحد + +140 +00:09:43,840 --> 00:09:46,040 +يتركها، ومن جهة لأ أخلاقي، لأنه هو دور على + +141 +00:09:46,040 --> 00:09:49,220 +الكفاءة، مسلحة المؤسسة، ففي بعض المواقع بتصير في + +142 +00:09:49,220 --> 00:09:51,840 +المؤسسات، بيكون فيها شبهة، يكون الواحد مش عارف أهل + +143 +00:09:51,840 --> 00:09:55,440 +هي أخلاقية ولا غير أخلاقية، فهذه من المشكلة، هي من + +144 +00:09:55,440 --> 00:09:58,580 +المشكلة اللي بتواجه أخلاقيات الإدارة، وصعب التمييز + +145 +00:09:58,580 --> 00:09:59,760 +ببعض المواقف. + +146 +00:10:03,770 --> 00:10:07,170 +والإنسان من أصعب وأعقد المخلوقات، خاصة في الجانب + +147 +00:10:07,170 --> 00:10:10,790 +النفسي، فأحيانًا يكون الموقف مبهم، هل هو سليم ولا + +148 +00:10:10,790 --> 00:10:16,510 +فيه حواليه شبهات وشكوك؟ الاشي الأخير اللي هو ضعف + +149 +00:10:16,510 --> 00:10:20,850 +الحس الخلق للمديرين وعدم وضعهم للأخلاق والقيم + +150 +00:10:20,850 --> 00:10:22,830 +اعتبار، يعني الدراسة + +151 +00:10:25,230 --> 00:10:29,290 +خاص ناس عندهم نزعة الأخلاق قليلة مقارنة بغيرهم من + +152 +00:10:29,290 --> 00:10:33,750 +الناس وهذه المشكلة أنه لا تطبق الأخلاق إذا المدير + +153 +00:10:33,750 --> 00:10:37,430 +هو ذات نفسه مش مطبق فطبيعي ما تطبقش باقي المؤسسات + +154 +00:10:37,430 --> 00:10:43,090 +هذه الدراسة وضحت إنه إعتبارات القيم بالنسبة + +155 +00:10:43,090 --> 00:10:46,890 +للمدراء وبالنسبة لرجال الدين لأ إن المدراء أهم شيء + +156 +00:10:46,890 --> 00:10:50,490 +عندهم القيامة الاقتصاديةفي المرتبة الخامسة، يعني + +157 +00:10:50,490 --> 00:10:54,230 +الأخيرة ومقابل الأخيرة، هي القيم الأخلاقية. + +158 +00:10:54,470 --> 00:10:58,870 +الأرباح، أهم حاجة الأرباح. صحيح، الفضية والسياسية، + +159 +00:10:58,870 --> 00:11:01,610 +أما الـ «جوليتين» طبعا العكس. يا أنوار، أنا لما + +160 +00:11:01,610 --> 00:11:10,490 +شوفت في صوت، + +161 +00:11:10,490 --> 00:11:13,930 +لما + +162 +00:11:13,930 --> 00:11:19,500 +شوفت فيه مقارنة بين المدرأ،ورجال الدين مش كتير + +163 +00:11:19,500 --> 00:11:22,260 +حسيته موضوعي يعني، يا دولة في عالم ويا دولة في + +164 +00:11:22,260 --> 00:11:26,400 +عالم. ممكن يكون المدير الإنسان ملتزم بتعليم الدين + +165 +00:11:26,400 --> 00:11:29,460 +الإسلامي أو بتعليم المسيحية، ممكن يكون ملتزم، يعني + +166 +00:11:29,460 --> 00:11:31,840 +مش قاعدة. وممكن يكون الراجل الدين زي ما انتوا + +167 +00:11:31,840 --> 00:11:35,340 +حاكينه، عامل الدين سيطر لعماله السيئة. فأنا + +168 +00:11:35,340 --> 00:11:39,300 +المقانة هيك مش كتير دخلت مخ بصراحة، لأن هو هاد + +169 +00:11:39,300 --> 00:11:41,120 +بضايق الإنسان، وانتوا حاكين إن احنا نحكم على + +170 +00:11:41,120 --> 00:11:43,860 +الإنسان مش لهذه البساطة، أحكي في لام ملتزم أو لأ + +171 +00:11:43,860 --> 00:11:48,660 +يعني، هو رب نحرينالمهم إيش إنه يمشي مصلحة الشغل + +172 +00:11:48,660 --> 00:11:51,800 +على أسس سليمة وفي شيء عنصرية ويكون الشغل موضوعي + +173 +00:11:51,800 --> 00:11:55,080 +وعادل. صحيح، بس هي الدراسة أجروها يعني كأغلبية، + +174 +00:11:55,080 --> 00:11:58,720 +يعني أخدوا عينة فلقوا إن المدراء يعني حسهم الأخلاق + +175 +00:11:58,720 --> 00:12:02,240 +أقل من غيرهم، لإنهم بيهتموا بالربح أكتر. ممكن هاد + +176 +00:12:02,240 --> 00:12:06,300 +الدراسة تكون أجريت في الدول الرأسمالية. في المجتمع + +177 +00:12:06,300 --> 00:12:10,720 +الصحيح، المجتمع مش إسلامي، صحيح. أنا حاسة إن هي، + +178 +00:12:10,720 --> 00:12:13,200 +حتى لو مش مجتمعات إسلامية، بس حاسة إن أحنا نقان + +179 +00:12:13,200 --> 00:12:18,280 +الفئة دي، مع الفئة دي مش، مش كتيريعني لو قام + +180 +00:12:18,280 --> 00:12:21,300 +الرجال العظيم مع الوسطى أو مديرات الشركات القطاع + +181 +00:12:21,300 --> 00:12:24,400 +الخاص وقطاع العام، مدل الممكن، بس راح يقرر من + +182 +00:12:24,400 --> 00:12:26,920 +برجال الدين مش شاك راجل الدين أن يكون راجل الدين + +183 +00:12:26,920 --> 00:12:30,880 +ومش شاك مدير أن يكون وحش، حسب يعني إيه، كثير + +184 +00:12:30,880 --> 00:12:35,890 +انتقادات. – صحيح، شكرا دكتورة.بنحكي بعدها عن + +185 +00:12:35,890 --> 00:12:39,470 +أخلاقية الإدارة في بعض التجارب الإدارية طيب يعني + +186 +00:12:39,470 --> 00:12:41,810 +بنحكي عن التجربة الأمريكية التجربة اليابانية + +187 +00:12:41,810 --> 00:12:44,130 +والتجربة العربية قبل ما ندخل عليهم واحدة واحدة + +188 +00:12:44,130 --> 00:12:48,210 +يعني حسب رؤيتكوا أنتوا يعني بتتابعوا أخبار أمريكا، + +189 +00:12:48,210 --> 00:12:51,650 +يابان وشايفينهم الواقع إيش رأيكوا؟ مين أفضل تجربة + +190 +00:12:51,650 --> 00:12:54,750 +بتحسوها من ناحية الأخلاقيات ومدفعة فيها أخلاقية + +191 +00:12:54,750 --> 00:12:58,390 +الأعمال أكتر؟ تجربة أمريكية ولا يابانية ولا عربية؟ + +192 +00:12:59,180 --> 00:13:07,580 +يابانية أكيد، يابانية أكيد حنشوف الوقت كل تجربة + +193 +00:13:07,580 --> 00:13:11,100 +وكل واحدة ملامحها وإيش اللي أثر فيها أكتر أول إيش + +194 +00:13:11,100 --> 00:13:13,700 +التجربة الأمريكية هي من أكتر الحالات + +195 +00:13:17,350 --> 00:13:20,490 +الإدارة الأعمال في أمريكا مزدهرة، لكن بالرغم من + +196 +00:13:20,490 --> 00:13:23,970 +هيك، في فضائع حتيرة في أمريكا بتصير، وفي فساد + +197 +00:13:23,970 --> 00:13:27,850 +كبير، بالرغم من تفوقها ومن تمييزها، إلا إنها + +198 +00:13:27,850 --> 00:13:31,050 +بتتعامل من اتهامات أخلاقية، في دراسة أمريكية… + +199 +00:13:31,050 --> 00:13:43,750 +.‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +200 +00:13:44,040 --> 00:13:48,220 +فهذا مخلّيهم إنه ممكن يحققوا أرباح وممكن زي مثلًا + +201 +00:13:48,220 --> 00:13:52,460 +أخدتي مثلًا السنة الماضية راحت أمريكا فصلت + +202 +00:13:52,460 --> 00:13:56,960 +الانترنت عن جوّالات هواوي الصينية صحيح، نظام + +203 +00:13:56,960 --> 00:13:59,900 +التشغيل، وهذا يا دكتورة دليل إنه هذا هيكون على + +204 +00:13:59,900 --> 00:14:01,920 +المدى القصير، على المدى البعيد كتير الدول هتسبق + +205 +00:14:01,920 --> 00:14:07,340 +الأمريكان لإنهم مسترعوش أخلاق الصين، وبعده الصين + +206 +00:14:07,340 --> 00:14:13,810 +ماعندهمش أخلاق الصين، الآن مثلًا الأسبوع الماضيضلت + +207 +00:14:13,810 --> 00:14:17,470 +أمريكا ورا تطبيق الـ«تيك توك» هذا، رغم أن هو أصلا + +208 +00:14:17,470 --> 00:14:20,330 +فرغ المحتوى، بس عليه أقبال ومليارات الدولارات، ضلت + +209 +00:14:20,330 --> 00:14:24,910 +ورا لغاية ما شركاته واحدة الشركات يعني. يا ابقى + +210 +00:14:24,910 --> 00:14:26,990 +أعطيني اللي أنا عايزاه وتاخد فلوسي، يا إما هخرب + +211 +00:14:26,990 --> 00:14:30,930 +الدنيا عليك. ‏- صحيح. ‏- ليه المنافسة غير الشريفة + +212 +00:14:30,930 --> 00:14:36,810 +بين الدول الإقتصادية أو الأقتصادها قوية؟ ‏- بتحس + +213 +00:14:36,810 --> 00:14:39,890 +اليابان بتحس أمريكا كده، اليابان قوية، لكن مثل + +214 +00:14:39,890 --> 00:14:40,870 +الصين، الصين أقوى. + +215 +00:14:59,760 --> 00:15:01,160 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +216 +00:15:08,140 --> 00:15:10,680 +ممكن تطلع شوية وممكن تنزل شوية، بس هم طول واجهة + +217 +00:15:10,680 --> 00:15:12,960 +المنافسة الشريفة بين الأتنين، مافيش واحد فيهم + +218 +00:15:12,960 --> 00:15:18,640 +كويس، تفضلي. «في دراسة أمريكية وصلت إنه 67 من + +219 +00:15:18,640 --> 00:15:22,160 +الشركات الأمريكية الكبرى لها أعمال غير أخلاقية غير + +220 +00:15:22,160 --> 00:15:27,600 +مشهورة، لأخلاقية غير مشهورة، ليها أعمال أخلاقية + +221 +00:15:27,600 --> 00:15:30,830 +غير مشهورة،الإدارة في أمريكا ركزت على فصل الإدارة + +222 +00:15:30,830 --> 00:15:36,190 +عن الأخلاقيات، عندهم باهتم و بالربح و بالمال و كل + +223 +00:15:36,190 --> 00:15:40,630 +إشي و خلاص، المهم نربح، آه يعني بتلاقيهم بتجسسوا + +224 +00:15:40,630 --> 00:15:44,310 +مع بعض معاكية عشان يوصلوا للأرباح، مش المهم كيف + +225 +00:15:44,310 --> 00:15:49,670 +أربح، المهم إن حصلتملامح الثقافة الأمريكية في مجال + +226 +00:15:49,670 --> 00:15:52,510 +الأعمل أول إيش فيه عندنا مصالح عندهم اسمه اللي هو + +227 +00:15:52,510 --> 00:15:55,750 +«البرج المالاتية» ليه هذه ثقافة فلسفية عندهم تدعو + +228 +00:15:55,750 --> 00:16:00,350 +إلى اتباع المسلك الأكثر عقلانية، تتبعش القلب و… + +229 +00:16:00,350 --> 00:16:04,090 +لأ، فأنا ماحكة عن الفلوس، الفلب إيه الشهد وعاطفة + +230 +00:16:04,090 --> 00:16:08,450 +تقشر، نحكي عن الفلوسصحي، التقدم يجي من خلال الرأس + +231 +00:16:08,450 --> 00:16:11,670 +مالية الحرة، المهم الفرد، مش مهم الجماعة، مش مهم + +232 +00:16:11,670 --> 00:16:15,910 +القوانين، التقدم يجي خلاص من الرأس مالية عندهم، + +233 +00:16:15,910 --> 00:16:18,430 +الأخلاق، إذا بدك تلزم في الأخلاق، لازم تقدي إلى + +234 +00:16:18,430 --> 00:16:20,210 +النجاح الاقتصادي، إذا لا تقدي إلى النجاح + +235 +00:16:20,210 --> 00:16:23,720 +الاقتصادي، إحنا بنحتاجش للأخلاقهذا المبدأ الفلسفة + +236 +00:16:23,720 --> 00:16:27,320 +بيستند على هيك مهم للبعض تاني إشي في مجال الأعمال + +237 +00:16:27,320 --> 00:16:30,500 +بيركزوا على الكفاءة التركيز على الكفاءة وأبعادها + +238 +00:16:30,500 --> 00:16:34,100 +بتحيز للآلة يعني مش مشكلة يطردوا خمس تلاف إنسان + +239 +00:16:34,100 --> 00:16:37,300 +ماعندهمش نازلة الأخلاق غير موجودة المهم الكفاءة + +240 +00:16:37,300 --> 00:16:40,580 +الآلة عندها كفاءة أكتر من الإنسان خلاص الوجود + +241 +00:16:40,580 --> 00:16:44,760 +للآلة أفضل فبتحيز له الآلة ولا التكنولوجيا التركيز + +242 +00:16:44,760 --> 00:16:46,920 +على الهياكل التنظيمية والاستراتيجيات والأنظمة + +243 +00:16:46,920 --> 00:16:50,520 +بيركزوا على الأنظمة بيركزوش على الأخلاقهو الأهلة + +244 +00:16:50,520 --> 00:16:53,280 +هي اللي بيجيبلي الأرباح، بشغّلها، بيجيبها أرباح، + +245 +00:16:53,280 --> 00:16:56,560 +لكن خُذوا بالك الإنسان بيتعب، بيبيه مرض، عنده + +246 +00:16:56,560 --> 00:16:59,720 +ظروف، فأهم شيء الأرباح، اللي هي أمثلة الأهلة. + +247 +00:17:00,540 --> 00:17:05,360 +صحيح، بعد هيك الفردية المفردة، + +248 +00:17:05,360 --> 00:17:07,460 +كيف بتفضل المصلحة الفردية على المصلحة الجامعية + +249 +00:17:07,460 --> 00:17:10,440 +وتركز على النجاح الشخصي؟ دايما بتلاقي أي مدير، أي + +250 +00:17:10,440 --> 00:17:14,080 +شخص، معظم الأمريكان، المهم نفسه والمهم مصلحته + +251 +00:17:14,080 --> 00:17:18,640 +الفردية. يعني ممكن يقتله ملايين الناس بمنتجاته،بس + +252 +00:17:18,640 --> 00:17:21,300 +عشان يحققوا أرباحه، عشان اقتصادهم يندعم، لكن مش + +253 +00:17:21,300 --> 00:17:27,140 +مشكلة الأرواح اللي زرقت، مش قضية كتير يعني. بعد + +254 +00:17:27,140 --> 00:17:30,260 +هيك في التركيز اللي هو على الماديات، المهم العوامل + +255 +00:17:30,260 --> 00:17:33,120 +المادية والإنجازات، متركز على الفلسفة والأخلاقيات + +256 +00:17:33,120 --> 00:17:36,700 +الإدارية. هذا أحد أسباب ارتفاع نسبة الانتحار، لما + +257 +00:17:36,700 --> 00:17:39,400 +الإنسان كله تركيزه مادي ويبقى على الجانب الروحاني، + +258 +00:17:39,400 --> 00:17:43,620 +مابتدرش يعيش على فكرة، فضلوا بينهي حياته، مابتدرش + +259 +00:17:43,620 --> 00:17:49,750 +يعيش، بظل حاسس أنه في حاجة نقصار،عشان هيك ممكن فيه + +260 +00:17:49,750 --> 00:17:53,830 +ممثل أمريكي، لا يستحضرني اسمه، مشهور جداً ومليونير + +261 +00:17:53,830 --> 00:17:58,170 +وكل شي متاحة، أنا حياته بالانتحار، وكيف هذا عنده + +262 +00:17:58,170 --> 00:18:03,750 +فلوس وعنده كل حاجة وشهرة وأضواء، والجانب الروحاني + +263 +00:18:03,750 --> 00:18:08,130 +عنده مش مشبع، فبقدر الاكتئاب ممكن يتطور يودر + +264 +00:18:08,130 --> 00:18:12,670 +الانتحار. «تعامل، بعد هيك التركيز على مصالح أكتر، + +265 +00:18:15,240 --> 00:18:18,480 +مصالح تتعارض عن الأخلاقيات، فخلاص ناخد المصالح + +266 +00:18:18,480 --> 00:18:22,060 +وخلاص نتغادى عن الأخلاقيات ويمكن هذه الملامح التي + +267 +00:18:22,060 --> 00:18:25,120 +حكيناها الخامسة هي السبب إنه تلتين الشركات + +268 +00:18:25,120 --> 00:18:29,080 +الأمريكية غير أخلاقية بتعمل أعمال غير أخلاقية وغير + +269 +00:18:29,080 --> 00:18:32,000 +مشروعة لإن هذه الثقافة اللي ساعدة عندهم في الإدارة + +270 +00:18:32,000 --> 00:18:36,720 +مبتنعة أنه صحأه، أه، مقتنعين إن الكفاء أو المصطحى + +271 +00:18:36,720 --> 00:18:40,620 +هي أهم من الأخلاقيات والأخلاق، يعني دورها سلبة في + +272 +00:18:40,620 --> 00:18:43,680 +المؤسسات والمنظمات. «أنا ومن بعد الطوفان»، هذا + +273 +00:18:43,680 --> 00:18:46,300 +شعار، لأنهم أحققوا أرباح، والدليل إنهم هم اللي + +274 +00:18:46,300 --> 00:18:49,400 +سببوا فيه ذلك، هو أحملين البشر على مستوى العالم، + +275 +00:18:49,400 --> 00:18:52,180 +مش حاسين بالذنب على فكرة، لسه بتتكلم عنها في كل + +276 +00:18:52,180 --> 00:18:59,070 +لسان. صحيح، بعدك التجارب اليابانية،ع فكرة فكرتهم + +277 +00:18:59,070 --> 00:19:00,770 +بيأكلوها. إيه هي الجامعة المتوازنة؟ بين العوامل + +278 +00:19:00,770 --> 00:19:03,830 +الصلبة والناعمة. يعني براعوا إنه لازم يكون فيه ربح + +279 +00:19:03,830 --> 00:19:06,830 +وفيه تقدم، لكن برضه لازم يكون في ظل الأخلاق، + +280 +00:19:06,830 --> 00:19:10,410 +الأخلاق. تنهيك منتجاتك. تكنولوجيا، منلزم في + +281 +00:19:10,410 --> 00:19:12,970 +تكنولوجيا، لكن برضه يكون فيه ضرر الإنسان، يكون + +282 +00:19:12,970 --> 00:19:15,890 +هناك أخلاقيات. يعني إذا أنا عمر تلاتين سنة مثلا، + +283 +00:19:15,890 --> 00:19:20,010 +ماتذكريش ولا مرة شريت جهاز ياباني طلع مضروب، ولا + +284 +00:19:20,010 --> 00:19:23,470 +خرق، ولا فيه غش، هم دايما بشغلوا اليابان على + +285 +00:19:23,470 --> 00:19:29,650 +الجودة الشاملة، إن هذا ما تخهما صح هدفهم بيربحوا، + +286 +00:19:29,650 --> 00:19:33,090 +لكن كام بدهم يربحوا بالجودة الشاملة، اللي هي جاي + +287 +00:19:33,090 --> 00:19:39,090 +من الأخلاق، إن أنا أقدملك سلع ممتازة، تفضلي، تفضلي + +288 +00:19:39,090 --> 00:19:41,650 +كمليء، «تعاون الأقل إلى الأخلاقيات في الإدارة من + +289 +00:19:41,650 --> 00:19:47,950 +خلال الاستجابة، من خلال الاستجابة لرغب…» معلش هفتح + +290 +00:19:47,950 --> 00:19:52,370 +هي أنه أنا جفلت بالغلط عليا، عشان في صوت طفل طلع + +291 +00:19:52,370 --> 00:19:59,530 +معانا،أه، لأ، مش من الـ«جن أطفال» طيب تمام، ركزت + +292 +00:19:59,530 --> 00:20:01,910 +التروب الياباني على التعاون الأقل إلى الأخلاقيات + +293 +00:20:01,910 --> 00:20:03,890 +في الإدارة من خلال الاستجابة لرغبات العملاء + +294 +00:20:03,890 --> 00:20:06,450 +والألفة والمواد الحميمية بين الإدارة والعاملين + +295 +00:20:06,450 --> 00:20:09,750 +والاستخدام الدائم للعاملين بالاعتماد على المهارات + +296 +00:20:09,750 --> 00:20:13,530 +وأهداف المرؤوسين يعني عاملة جامعة ما بين مصلحة + +297 +00:20:13,530 --> 00:20:20,070 +اللي هم العاملين ومصلحة المؤسسة الإدارة الحميمة + +298 +00:20:20,180 --> 00:20:23,800 +يُطلَق عليها اسم الإدارة الأبوية أو الإدارة + +299 +00:20:23,800 --> 00:20:29,200 +الأسرية، بتعاملوا مع الموظف كعضو في أسرة المؤسسة، + +300 +00:20:29,200 --> 00:20:34,200 +عندهم الوظيفة مدى الحياة، يعني مهما عمل، لا يُفصل، + +301 +00:20:34,200 --> 00:20:37,200 +يصلحوا، مهما عمل، مانهيش عقده، هيك القانون، + +302 +00:20:37,200 --> 00:20:41,420 +الوظيفة مدى الحياة، ماشي؟ طبعا، هنا احنا كتير + +303 +00:20:41,420 --> 00:20:45,440 +شُفنا رئيس رؤساء ووزراء مختلفين يابانيين طلعوا، + +304 +00:20:45,440 --> 00:20:50,130 +اتأسفوا للمجتمع الياباني، عشان خلل ما أو خطأ ما،أو + +305 +00:20:50,130 --> 00:20:54,830 +مخالفة أخلاقية. وكتير وزراءه، خاصة في مجال النقل + +306 +00:20:54,830 --> 00:20:57,710 +والصحة، لو القطار انحرف ومات والناس على طول + +307 +00:20:57,710 --> 00:21:01,210 +بيستقيل، بيبقوا مش يفكر ولا يخدموا بررات، لأ، على + +308 +00:21:01,210 --> 00:21:05,790 +طول بيستقيل وبيعتزل للناس وبيتم إيش معاقبته. إذا + +309 +00:21:05,790 --> 00:21:10,030 +القانون فوق الجميع، الأخلاق فوق إيش الجميع. + +310 +00:21:10,890 --> 00:21:15,910 +فالإدارة الأبوية تشعر الموظف بإنه هدي أسته، فبيعيش + +311 +00:21:15,910 --> 00:21:19,850 +معاهم وبيكمل حياته معاه.صح يا دكتور، يعني يمكن + +312 +00:21:19,850 --> 00:21:22,550 +الفترة هاد اسمها يعني كتير أشياء يعني عجيبة في + +313 +00:21:22,550 --> 00:21:25,590 +اليابان بيعملوها أثناء عملهم، من الأشياء هاد أنهم + +314 +00:21:25,590 --> 00:21:28,210 +بيلعبوهم رياضة بين فترة وتانية يعني، كل موظفين + +315 +00:21:28,210 --> 00:21:31,170 +بيلافه، في عندهم فترة أه يلعبوا فيها رياضة أثناء + +316 +00:21:31,170 --> 00:21:34,910 +العمل، في عندهم برضه وقت استراحة للنوم، إذا بدهم + +317 +00:21:34,910 --> 00:21:37,830 +يناموا، في عندهم وقت استراحة برضه للموظف، فيعني + +318 +00:21:54,620 --> 00:21:56,020 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +319 +00:22:04,420 --> 00:22:06,960 +هو الاشي المدونة الأخلاقية للـSamurai هي عبارة عن + +320 +00:22:06,960 --> 00:22:09,240 +مجموعة من الفضاء الأخلاقية دي من الأشياء اللي + +321 +00:22:09,240 --> 00:22:12,360 +بيتزموا فيها كتير اليابانيين وبيعتبروها أساسي كما + +322 +00:22:12,360 --> 00:22:16,920 +أن هو اشي يعني أتوقع هو شخص أو إشي من الحضارة + +323 +00:22:16,920 --> 00:22:21,810 +القديمة اليابانيةالإمبراطورية اليابانية. عبارة عن + +324 +00:22:21,810 --> 00:22:24,210 +مجموعة من الفضائل، يعني الشباب الياباني طبعًا + +325 +00:22:24,210 --> 00:22:28,410 +معروف إنه ماعندهوش نزعة ديني كتير، لكن عندهم فضائل + +326 +00:22:28,410 --> 00:22:31,670 +وعندهم شوية أشياء بتتبعوها، شوية قيم بتتعينهم + +327 +00:22:31,670 --> 00:22:34,370 +وماخدينها أساسي في حياته. ماعندوش صلاة وماعندوش + +328 +00:22:34,370 --> 00:22:38,110 +صيام صحيح، فالمدير الأخلاقي بغرض الجانب الروحاني + +329 +00:22:38,110 --> 00:22:39,110 +عن طريق الأخلاق. + +330 +00:22:44,210 --> 00:22:46,510 +فالمدورة الأخلاقية للـ «ساموراي» عبارة عن مجموعة + +331 +00:22:46,510 --> 00:22:49,990 +من الفضاء الأخلاقية وهذه الفضاء اللي انعكست إيجابا + +332 +00:22:49,990 --> 00:22:54,630 +على الشركات اليابانية وتفوقها لإن الموظف بشعر + +333 +00:22:54,630 --> 00:22:56,910 +بالانتماء للشركة والحماس والإفراد في العمل لإنه في + +334 +00:22:56,910 --> 00:23:00,310 +أخلاقيات في الشركة فانعكست على أخلاقية الأفراد + +335 +00:23:00,310 --> 00:23:03,890 +الشركة هي أسرة تانية، هي أسرة تانية له، فبكون خايف + +336 +00:23:03,890 --> 00:23:07,250 +عليهاتمام، بعد ذلك في عندنا العقائد الإدارية + +337 +00:23:07,250 --> 00:23:10,190 +اليابانية، الإدارة في اليابان بتعتمد على أساس + +338 +00:23:10,190 --> 00:23:12,890 +الربيع، على أساس تقوي من المسئولية الجماعية، يعني + +339 +00:23:12,890 --> 00:23:15,150 +اربح، لكن على أساس المسؤولية، يعني لازم يراعي + +340 +00:23:15,150 --> 00:23:19,990 +المسئولية الجماعية، خيال الموظفين، صحيح، فمانح + +341 +00:23:19,990 --> 00:23:24,130 +بأخلاقتمام، بعدين الحكومة إلها دور في اليابان برضه + +342 +00:23:24,130 --> 00:23:28,390 +دور موجه لإن الحكومة دايما بترشد الشركات و بتدعمهم + +343 +00:23:28,390 --> 00:23:31,770 +و بتوجههم إنهم يحققوا أهداف قمية عشان يتساعدوا + +344 +00:23:31,770 --> 00:23:34,650 +الدولة كمان يعني المنظمات يكونيها دور مساعد أه + +345 +00:23:34,650 --> 00:23:36,790 +الحكومة إلها دور مساعد يعني بتساعدهم عشان تساعد + +346 +00:23:36,790 --> 00:23:40,590 +نجاح الشركات و هدف يشارهم بالأمان تقوها كمان تحقيق + +347 +00:23:40,590 --> 00:23:43,630 +أهدافها إذن بيمشوش غلط عشان يحسوا بالأمان بيمشوش + +348 +00:23:43,630 --> 00:23:47,470 +غلط فحن يعني بيكونوش في أمريكا بيكونوا فاسدين و + +349 +00:23:47,470 --> 00:23:48,270 +الحكومة عارفة و + +350 +00:23:53,580 --> 00:23:56,300 +فتقفت الشركات في اليابان تنتج على التأكيد على + +351 +00:23:56,300 --> 00:23:59,260 +الإنسان كأولوية أولى وهذا اللي حكيناه سياسة + +352 +00:23:59,260 --> 00:24:01,780 +الاستخدام ده الحقيقة للموظفين لإن الإنسان هو + +353 +00:24:01,780 --> 00:24:04,740 +الأولى إذا غيرت الموظف أنا بصحه وبيكون في عندى طرق + +354 +00:24:04,740 --> 00:24:08,960 +كذا إن أصلح الخطأ اللي هو عمله بواجهه مجرد مجرد من + +355 +00:24:08,960 --> 00:24:14,740 +الحكومة اليابانية فصل أي موظفمسموح يستقل، بس ما + +356 +00:24:14,740 --> 00:24:17,300 +يكون مش سبب استقالته الشركة، يكون هو من نفسه بده + +357 +00:24:17,300 --> 00:24:20,540 +يستقل، إله عمل ولا خارج، بده يسافر، أما يكون سبب + +358 +00:24:20,540 --> 00:24:24,500 +استقالته الشركة ممنوع، القانون بيحميه. – مش فصل + +359 +00:24:24,500 --> 00:24:28,040 +يعني. – ممنوع الفصل، والاستقال لازم تكونش سببها + +360 +00:24:28,040 --> 00:24:32,900 +الشركة، يعني هم جننوا، فراحوا استقال، لأ. – إيه + +361 +00:24:32,900 --> 00:24:35,700 +بعدك؟ تحقيق الربح من خلال التعاون والشراكة وليس + +362 +00:24:35,700 --> 00:24:38,900 +التصارع، فنجاح الشركة هو نجاح للعمال، يعني إذا بدك + +363 +00:24:38,900 --> 00:24:43,610 +تحقيق الربح من خلال أخلاق، من خلالالجميع يخدم + +364 +00:24:43,610 --> 00:24:44,130 +اليابان + +365 +00:24:44,130 --> 00:24:59,490 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +366 +00:25:08,950 --> 00:25:12,530 +ماشي، ولأنهم بدرسوا في أسلوب تكون نظيفة، فهنا + +367 +00:25:12,530 --> 00:25:16,150 +الطالب بتعود على المشاركة، متعودش على الأنانية إن + +368 +00:25:16,150 --> 00:25:19,150 +هو يلعب و زملاءه يعملوا لعب، بتعودوا على المشاركة + +369 +00:25:19,150 --> 00:25:22,590 +منذ الصغر. لما المدير و المنظفين يكونوا قاعدين في + +370 +00:25:22,590 --> 00:25:26,270 +جاعة أسرية، بيصير إشي تقريدي، بيصير إشي إشي إحنا + +371 +00:25:26,270 --> 00:25:31,050 +متعودين عليه نكون في جاعة أسرية.تمام، بعدين كنا + +372 +00:25:31,050 --> 00:25:35,650 +نحكي عن التجربة العربية، يعني من الشركة والجارمة + +373 +00:25:35,650 --> 00:25:39,070 +تبعتها مبين موضوع التجربة العربية، التجربة العربية + +374 +00:25:39,070 --> 00:25:42,850 +…بس هادي أنت مالهاش علاقة بالأخلاقيات، أنا شوفت + +375 +00:25:42,850 --> 00:25:47,690 +قصة …الموضوع بشكل عام، سواء الإدارة …مالهاش علاقة + +376 +00:25:47,690 --> 00:25:52,490 +يعني …وكذا قدت أنه في عنا مشاكل كبيرة اللوحة نفسها + +377 +00:25:52,490 --> 00:25:54,990 +اللي قطعها مالهاش علاقة بالأخلاقيات، يعني ممكن + +378 +00:25:54,990 --> 00:25:58,610 +يكون جوا المؤسسة بالأخلاق، ممكن صحيح، صحيح، صحيح + +379 +00:26:16,490 --> 00:26:17,890 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +380 +00:26:24,710 --> 00:26:28,890 +التغريب إفراد في تقليد الغرب، في عناه إعتماد على + +381 +00:26:28,890 --> 00:26:32,370 +أسلحة بالإدارة الغربية والتقليد مع الأسلحة الـPawn + +382 +00:26:32,370 --> 00:26:35,890 +بدون وجود آليات لأخد المفيد وانا بتتغير المفيد، + +383 +00:26:35,890 --> 00:26:38,510 +فهذا يمكن أكتر، يعني هيها في عنا نازع على المواد + +384 +00:26:38,510 --> 00:26:41,770 +وفي عنا تغريب بنقلد الغرب، لكن مش بالإشي اللي + +385 +00:26:41,770 --> 00:26:45,610 +كويس، لأ بناخد كل إشي، إشي مفيد ومش مفيد، العوامل + +386 +00:26:45,610 --> 00:26:48,130 +اللي قدت إلى مشاكل إدارة العربية، أول إشي + +387 +00:26:51,440 --> 00:26:55,120 +المركزية، كل شؤوني البلد كانت بإيد اللي هو الشخص، + +388 +00:26:55,120 --> 00:26:58,920 +الجهة المستعمرة، فهذه أدت إلى بيروقراطية وأجهزة + +389 +00:26:58,920 --> 00:27:03,040 +إدارية ضخمة ومعقدة ويكون الإدارة بإيد واحد يعني، + +390 +00:27:03,040 --> 00:27:09,840 +بعد ما الاستعمار اتضلت الشركات العربية تسير على + +391 +00:27:09,840 --> 00:27:14,440 +نفس النهجبعد هيك المواريث الاجتماعية السلبية + +392 +00:27:14,440 --> 00:27:17,060 +والمنقية موعدات كالقبلية والعشائرية مع الأسف هذه + +393 +00:27:17,060 --> 00:27:20,080 +كلها أدت إلى إنه فيش أخلاق كل واحد بيمشي بإبعادات + +394 +00:27:20,080 --> 00:27:23,860 +قبيلته وعشائره بدون ينظر على إيش الصحة وإيش الغلط + +395 +00:27:23,860 --> 00:27:26,760 +عدم استقرار تشريع وتنظيمي مافيش في عيننا حكومات + +396 +00:27:26,760 --> 00:27:29,800 +وعيننا تشريعات اللي هو بتلزم الفرد بالأخلاق + +397 +00:27:29,800 --> 00:27:34,240 +وبالصحة بعد هيك مشكلة الكفاءة مع الأسف مافيش في + +398 +00:27:34,240 --> 00:27:37,540 +عيننا كفاءات في مجال الإدار وفي مجال الأخلاقية في + +399 +00:27:37,540 --> 00:27:38,000 +شكل عام + +400 +00:27:41,610 --> 00:27:45,330 +إيه راح نحكي عن ملامح عند كل slide يا صديقي؟ خلّي + +401 +00:27:45,330 --> 00:27:50,570 +نكمّل ‏- أيه درجاتي يا أنتي، في مشكلة؟ ‏- لأ، + +402 +00:27:50,570 --> 00:27:52,070 +أتمنى نخلص من الـ‏ ‏- slide، على الـ‏ ‏- slide + +403 +00:27:52,070 --> 00:27:54,470 +البعدي لإنتقل إلى الدكتورة الأخير ‏-ماشي إن شاء + +404 +00:27:54,470 --> 00:27:55,410 +الله، وانا بقيت لحظة بس + +405 +00:28:20,140 --> 00:28:23,880 +الأصل الأستاذ ما توقفش عن الكلام، يعني الأصل + +406 +00:28:23,880 --> 00:28:30,300 +استغلق، فاهمين يا أخوات، أكمل شوح، ماتستنيش يعني. + +407 +00:28:31,800 --> 00:28:34,360 +Okay بس عشان ال slide الأخير، واحنا خلصنا ال slide + +408 +00:28:34,360 --> 00:28:38,970 +ده يعني شرحته.الله سبحانه وتعالى ملامح أخلاقية + +409 +00:28:38,970 --> 00:28:41,330 +الإدارة العربية أول شيء الشركات العربية بتقوم على + +410 +00:28:41,330 --> 00:28:45,370 +مبدأ الولاء التنظيمي وله الأولوية على الكفاءة + +411 +00:28:45,370 --> 00:28:46,970 +وأخلاقية الإدارة أول شيء عندها بيجي الولاء + +412 +00:28:46,970 --> 00:28:50,450 +التنظيمي بعدين بيجي بعد الولاء التنظيمي الكفاءة أو + +413 +00:28:50,450 --> 00:28:56,560 +بالآخرمن ناحية التجارب الأمريكية، يعني المهم تكون + +414 +00:28:56,560 --> 00:28:59,520 +ولي للمنظمة وتعمل اللي بتهيأها المنظمة، بغض النظر + +415 +00:28:59,520 --> 00:29:01,500 +عن الأخلاق، مافيش عندهم اهتمام لا في أخلاق ولا في + +416 +00:29:01,500 --> 00:29:04,600 +غيره، الشركات الأردوية تعمل على القانون لتوجيه + +417 +00:29:04,600 --> 00:29:07,380 +القيارات والممارسات، تعمل على القانون، لا بتحاول + +418 +00:29:07,380 --> 00:29:11,950 +تنمي رقابة داتية ولاولا اجتماعية ولا إشي خلاص تتمد + +419 +00:29:11,950 --> 00:29:16,030 +على القانون عشان تفرض قراراتها + +420 +00:29:16,030 --> 00:29:19,170 +وتفرض الأخلاق وطبعا زي ما حكت الدكتورة بالأول + +421 +00:29:19,170 --> 00:29:23,450 +الدمير بيضلوا على طول صح لكن القانون أول ما يكون + +422 +00:29:23,450 --> 00:29:28,410 +فيه قدرة على تخطيه راح تلاقي الفرد إنه تخطاه إذا + +423 +00:29:28,410 --> 00:29:33,180 +كانت أخلاقه مش من جوا يعنيتالت، إشي إنه ليس هناك + +424 +00:29:33,180 --> 00:29:35,880 +اهتمام كافي بأخلاقية الإدارة، يعني لما أجينا نبحث + +425 +00:29:35,880 --> 00:29:38,060 +عن الموضوع، يا ده بلاقينا تلت أرواح مقالات في + +426 +00:29:38,060 --> 00:29:41,380 +اللغة العربية عن أخلاقية الإدارة، كتب، كتاب واحد + +427 +00:29:41,380 --> 00:29:44,980 +ومحجوب علي الجميع، يعني فيش اهتمام كبير عندنا في + +428 +00:29:44,980 --> 00:29:49,200 +الأخلاقيات من ناحية كتابات، محفوثات، مقالات، بشكل + +429 +00:29:49,200 --> 00:29:52,300 +عام لسبب بسيط، إنهم بيجيبوا إن هم عندهم الدين + +430 +00:29:52,300 --> 00:29:54,260 +الإسلامي، فهم ما شاء الله رايحين على الجنة + +431 +00:29:57,370 --> 00:29:59,490 +طبعًا هو يعني هي القيم وقواعد العمل في الإدارة + +432 +00:29:59,490 --> 00:30:01,690 +العربية تختار، آه تفضلي دكتورة + +433 +00:30:05,140 --> 00:30:08,440 +فضّالي، الاشي الأخير هو القواعد العامة في الإدارة + +434 +00:30:08,440 --> 00:30:12,460 +العربية تختلف من بلد لآخر، معناه أنها تحمل بيعمل + +435 +00:30:12,460 --> 00:30:15,540 +خصيصي في كل بلد حسب التهكوين، أكيد اسلوكياتنا أو + +436 +00:30:15,540 --> 00:30:18,420 +أخلاقياتنا تختلف عن لبنان، تختلف عن سوريا، بتختلف + +437 +00:30:18,420 --> 00:30:22,300 +عن بلاد المغرب اللي اختلطتهم الحضارة الفرنسية، + +438 +00:30:22,300 --> 00:30:26,700 +بتختلف عن تونس، فهنا الأخلاقيات لا يمكن تحكمها، + +439 +00:30:26,700 --> 00:30:29,900 +يعني هنا وخلصنا أخلاقيات الإدارة، إذا حد حابب يحكي + +440 +00:30:29,900 --> 00:30:33,350 +إشي أو يعلق أو يسأل أي إشي، تفضلمش معناها إن إحنا + +441 +00:30:33,350 --> 00:30:37,570 +وحشين كتير يعني بس فعلا نشوّات إيجابية بصدقوا إحنا + +442 +00:30:37,570 --> 00:30:39,830 +حكينا قبل يا دكتورة إيش اللي وصلنا لهذه المواصيل + +443 +00:30:39,830 --> 00:30:43,050 +يعني إحنا طالعين من استعمارات، من استعمار، من كتير + +444 +00:30:43,050 --> 00:30:48,530 +أشياء صعبة يعني اللي وصلت لهذه المواصيل ماشي إن + +445 +00:30:48,530 --> 00:30:54,770 +شاء الله حد بيسأل إشي، بيحكي إشي أحب أحكيكوا معاكم + +446 +00:30:54,770 --> 00:30:59,370 +أنا مرة كنت في المطار القاهرة الدولي مسافة أو + +447 +00:30:59,370 --> 00:31:03,230 +بينكم جميعاففي ورق احنا بنعبيه بخط يدوي، بخط ليه؟ + +448 +00:31:03,230 --> 00:31:05,490 +يعني، فطلعت الجلم من الكتاب، تقولوا لما أنا لالي + +449 +00:31:05,490 --> 00:31:09,830 +سنة وخمس، نص شكل يعني، كان جانبي شاب ياباني طلب + +450 +00:31:09,830 --> 00:31:12,810 +باستاذن يعني، بده الجلم، لغة الجسد، فعطيته الجلم، + +451 +00:31:12,810 --> 00:31:15,550 +أنا سيت الموضوع والله الأمان، روحت أتفرج على السوق + +452 +00:31:15,550 --> 00:31:20,630 +الفرع في المطار، وماشية مشوارة بصراحة، فاتفشأت بعد + +453 +00:31:20,630 --> 00:31:24,050 +أكتر من نص ساعة إن هو حرام جانجي عم بدور عليا، + +454 +00:31:24,050 --> 00:31:28,050 +عشان يعطيني كلمة بنص شكل، أنا عامة لو ضال معاه مش + +455 +00:31:28,050 --> 00:31:31,570 +مشكلة يعني،بس هو لأ بالنسبة له مانضلش الجلم أنا + +456 +00:31:31,570 --> 00:31:35,330 +واشيله فضايق يمشي ويدور لما طالني وعطاني الجلم + +457 +00:31:35,330 --> 00:31:38,550 +وانتظري يهون أو انحن أو أبصريش وانا شايف، أنا مش + +458 +00:31:38,550 --> 00:31:42,450 +عارف أتكلم معاه طبعا، أنه يعني كان طالت الموضوع + +459 +00:31:42,450 --> 00:31:45,070 +إيش جدا موجود نص شكل، بس بالنسبة له حاجة خطيرة + +460 +00:31:45,070 --> 00:31:48,970 +يعني، لدرجة إنه قاعد نص ساعة يبحث عني عشان يجيب + +461 +00:31:49,880 --> 00:31:52,460 +فاطل الموقف هذا في بالي أنا، شوف اللي أولا ألحظ، + +462 +00:31:52,460 --> 00:31:54,540 +طبعا إن من ناحية دي إيه، نازم أسوي زيه، طبعا، مش + +463 +00:31:54,540 --> 00:31:57,760 +غالب، غالب من الناس، أدوّع عليه و أعطيهم إياه، بس + +464 +00:31:57,760 --> 00:32:02,280 +طبعا أنت عارف أن في ناس بلغت شغلها كده، + +465 +00:32:02,280 --> 00:32:05,700 +أه، أشتهر أخيرة؟ أهلا، تمام، خلصنا هيك + +466 +00:32:12,320 --> 00:32:16,120 +يعطيك العافية أنوار يعطيك العافية أنوار شكرا على + +467 +00:32:16,120 --> 00:32:19,340 +الشرح الشامل يعطيك العافية شكرا دكتور يعطيك + +468 +00:32:19,340 --> 00:32:26,820 +العافية معانا تحرير الفرق بدنا تقيمي شرح أنواري + +469 +00:32:26,820 --> 00:32:37,980 +قبله يالا الحوارط تمام تمام يعطيها العافية بدّش + +470 +00:32:37,980 --> 00:32:41,560 +أعطيها عشرين عشرين؟ + +471 +00:32:43,860 --> 00:32:48,940 +طب بنفع نقيم بعدين مثلا و لا لازم الآن؟ مقتش بعدين + +472 +00:32:48,940 --> 00:32:52,760 +يعني، السنة الجاية بس القارن يا دكتورة بينه وبين + +473 +00:32:52,760 --> 00:32:57,080 +غيري بالظبط، اه يعني الآن ممكن صعب انت حكيت + +474 +00:32:57,080 --> 00:33:01,680 +المقارنة بالأقران، صح؟ طيب، مقارنة هو مقارنة، لأ + +475 +00:33:01,680 --> 00:33:09,520 +لأ تقييم الأقران و ليس بيه، هو تقييم طيب، + +476 +00:33:09,520 --> 00:33:10,680 +أنا بعطيها تسعة عشان + +477 +00:33:15,450 --> 00:33:18,050 +سمعين الصوت؟ يا رب يظبط معايا عشان متغضب؟ سمعين + +478 +00:33:18,050 --> 00:33:30,270 +سمعين بس مش شايفين حاجة بحاول + +479 +00:33:30,270 --> 00:33:33,550 +أجيب مقطع فيديو عن سوء الأخلاق بس يا رب يظبط معايا + +480 +00:33:33,550 --> 00:33:47,150 +كم لتقييم يعني؟ بعطيها 19 19؟ ماشيفاتن؟ عي دكتور + +481 +00:33:47,150 --> 00:33:51,550 +معاك أول إيسي يعطيها العافية لأنوار زهد كتير له + +482 +00:33:51,550 --> 00:33:56,250 +مرتب وكان كل إيسي واضح أنا كمان بنيت أتعاطى عافية + +483 +00:33:56,250 --> 00:34:04,530 +ايه الحلقة؟ ال net كان عندي شوية ضعيفة ماكنت + +484 +00:34:04,530 --> 00:34:08,230 +بتشتغل أقل في كل الشيء بس خلال اللي حصلتوا كان + +485 +00:34:08,230 --> 00:34:12,850 +إيسي ليه كويس ويعطينا العافية من كل اللي لأ هذا + +486 +00:34:12,850 --> 00:34:18,440 +خلال الشعبية يعنيماحدش بيعرف اني دكتورة أبقى، + +487 +00:34:18,440 --> 00:34:21,800 +مايعرفش بعض يعني كلنا جداد المقطع الفينيو ظهر + +488 +00:34:21,800 --> 00:34:30,940 +أمامكوا الآن؟ الناس واقفين؟ + +489 +00:34:30,940 --> 00:34:36,180 +واضح؟ + +490 +00:34:41,760 --> 00:34:55,880 +واضح واضح شويه اضايق فيه نيوتوريون + +491 +00:34:55,880 --> 00:34:58,040 +انا مش عارفة ان انا مش عارفة ان انا مش عارفة ان + +492 +00:34:58,040 --> 00:35:07,700 +انا مش عارفة ان انا + +493 +00:35:07,700 --> 00:35:08,600 +مش عارفة + +494 +00:35:29,550 --> 00:35:38,170 +فيديو قطب مش واضح الفيديو 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أنا عمل هيك بس هذا اللي موجود عندى بس بديل واحد أنه هذا مش قرار لازم يكون عندى اختيار من عدة بدائل", "tokens": [2304, 33599, 1829, 12399, 1392, 37495, 22653, 9154, 25062, 2288, 10721, 47395, 8717, 7435, 2407, 7649, 4724, 1829, 19913, 3555, 9566, 1211, 8315, 13412, 2407, 5551, 31747, 7649, 25062, 2288, 9640, 5551, 31747, 7649, 25062, 2288, 9640, 14739, 3224, 5296, 31377, 2304, 7251, 30544, 43242, 8315, 6225, 42213, 10632, 1975, 9778, 31371, 9640, 4724, 47283, 31371, 9640, 4117, 37495, 22653, 37893, 6225, 42213, 10632, 11933, 7435, 3555, 9640, 10632, 4032, 28814, 15040, 37893, 12602, 39319, 7251, 30544, 12174, 2288, 9640, 5296, 31377, 2304, 7251, 30544, 43242, 8315, 6225, 41891, 47525, 16373, 1211, 37495, 22653, 14739, 3224, 37893, 31439, 16490, 1829, 9640, 36764, 24401, 14739, 3224, 4724, 3794, 41850, 6225, 42213, 39896, 4117, 4724, 3794, 23758, 13672, 1829, 3714, 29245, 23328, 43242, 7578, 4724, 3794, 4724, 16254, 1211, 36764, 24401, 14739, 3224, 23758, 37893, 12174, 2288, 9640, 5296, 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00:02:29,060 +هنكون اليوم مع موضوع اتخاذ القرارات، هيوظهر + +31 +00:02:29,060 --> 00:02:34,060 +أمامنا، زي ما أنتي شايفة الحيوية بدأت تظهر، مع كل + +32 +00:02:34,060 --> 00:02:38,580 +من الطالبة، ولأ صافي، «رامان دلأغة»، تعالي أرفع + +33 +00:02:38,580 --> 00:02:46,060 +أقهم، تفضلي قبله. ‏-ماشي دكتورة.بسم الله الرحمن + +34 +00:02:46,060 --> 00:02:49,440 +الرحيم أول شيء ساعدنا ساكن كيف حالكم جميعًا؟ أنا + +35 +00:02:49,440 --> 00:02:53,760 +زميلتكوا طالبة ولا عبدالرحيم صافي؟ «ولا، ولا، ولا» + +36 +00:02:53,760 --> 00:02:57,220 +«نعم دكتورة» صعب تفتح الكاميرا مش حاطة الحجاب ولا + +37 +00:02:57,220 --> 00:03:00,640 +إيش؟ «لأ، والله لابس، يعني يالا الـGigas» «حلوة + +38 +00:03:00,640 --> 00:03:06,080 +لابس، ماشي، افتحيني الكاميرا عشان لغة الجسد يعني» + +39 +00:03:06,080 --> 00:03:09,280 +«ماشي okay» «عشان نعرفكوا لأنه للأسف، ما شاء الله + +40 +00:03:09,280 --> 00:03:12,000 +منور، اتفضلي، لا حلوة يعني» «حلوة، اتفضلي» + +41 +00:03:14,950 --> 00:03:19,910 +ماشي، أوكي، وين احنا وصلنا؟ أنا طالبة أولى، + +42 +00:03:19,910 --> 00:03:24,650 +عبدالرحيم صافي طالبة ماجستير إدارة أعمال السنة + +43 +00:03:24,650 --> 00:03:27,550 +الأولى بشتغل بالجامعة الإسلامية في مكتب العلاقات + +44 +00:03:27,550 --> 00:03:31,390 +الدولية راح نكون اليوم زي ما حكت الدكتورة في موضوع + +45 +00:03:31,390 --> 00:03:36,250 +اتخاذ القرار ودور التكنولوجيا في هذه العملية راح + +46 +00:03:36,250 --> 00:03:39,750 +تكون معاي زميلتي رواندي اللي كده ماشي، بشتغل معاك + +47 +00:03:39,750 --> 00:03:44,590 +رواندي اللي كده، معاني؟ آه، صحيحأنا شفت الجبل هيك + +48 +00:03:44,590 --> 00:03:51,690 +مفترض إنه أه طب أنت شفتيني جبل هيك؟ كتير خلاص + +49 +00:03:51,690 --> 00:03:58,150 +رواند موجودة ولا وين؟ + +50 +00:03:58,150 --> 00:04:03,170 +معاك يا دكتورة أعرفيني بنفسك لو سمحت أول أشي أعطيك + +51 +00:04:03,170 --> 00:04:07,530 +العافية اسمي رواند الأغام خالص وعتربي انجليزي من + +52 +00:04:07,530 --> 00:04:10,230 +الزمعة الإسلامية يا قبلة الصورة وين؟ + +53 +00:04:12,940 --> 00:04:16,340 +دكتورة أنا مش حق أنا عندي شوية ترميمات في البيت + +54 +00:04:16,340 --> 00:04:21,740 +فمش هقدر أطلع فيديو عندنا في البيت تشوف طب صعب تحط + +55 +00:04:21,740 --> 00:04:25,200 +صورتك تظهر هي مع الاسم؟ أنا حاطة صورة، حاطة صورة + +56 +00:04:25,200 --> 00:04:30,000 +شخصية مش عارفة إذا ظهر عندك آه هي بس أنتي، أنتي و + +57 +00:04:30,000 --> 00:04:34,280 +البحر يعني البحر حلو و الله أنتي مابتصورش أنا كتير + +58 +00:04:34,280 --> 00:04:37,160 +فإنه هدي صورة كده يعني علماش و الله الإضاءة عندي + +59 +00:04:37,160 --> 00:04:42,520 +سيئة مش مشكلة خلاصأه تربية English أيوة؟ أه تربية + +60 +00:04:42,520 --> 00:04:45,740 +English من الجامعة الإسلامية ومعي دبلوم ترجمة من + +61 +00:04:45,740 --> 00:04:50,500 +التعليم المستمر بشتغل ك freelancer ترجمة وكتابة + +62 +00:04:50,500 --> 00:04:55,560 +محتوى وكمديرة مشاريع للغات تانية يعني بمسك للغات + +63 +00:04:55,560 --> 00:04:59,840 +تانية بترجم والحمد لله هاين سنة أولى مستر إدارة + +64 +00:04:59,840 --> 00:05:03,840 +أعمال لغات تانية غير ال English يعني؟أه بترجم + +65 +00:05:03,840 --> 00:05:08,420 +ياباني، صيني، عندي فريق ترجمة فبس ندله يعني الإشي + +66 +00:05:08,420 --> 00:05:13,920 +أه اللي هو تفويظ المهام أي موظف بالظبط شكرا لك، + +67 +00:05:13,920 --> 00:05:20,980 +تفضلي، مين هيبدأ تفضله؟ أنا شخصيا أحبها ماشي + +68 +00:05:20,980 --> 00:05:25,640 +سمعيني هيك؟ أه أه واضح، ماشي okay راح نبدأ أولا + +69 +00:05:25,640 --> 00:05:28,900 +بعملية اتخاذ القرار أول وتعريف القرار دكتورة بس + +70 +00:05:28,900 --> 00:05:29,980 +اجلبي على ال slide التاني + +71 +00:05:32,860 --> 00:05:36,160 +محاور المحاضرة راح تكون، راح نتعرف بهذه المحاضرة + +72 +00:05:36,160 --> 00:05:39,600 +شو يعني قرار، شو مراحل صناعة واتخاذ القرار، شو + +73 +00:05:39,600 --> 00:05:43,100 +أنواع القرارات وظروف اتخاذ القرارات ونمازج اتخاذ + +74 +00:05:43,100 --> 00:05:45,740 +القرارات وخصائصها طبعاً وفي الآخر دور المعرفة + +75 +00:05:45,740 --> 00:05:48,960 +والتكنولوجيا المعلومات في عملية اتخاذ وصناع القرار + +76 +00:05:49,140 --> 00:05:54,260 +أول شيء لما تسمعي كلمة قرار طبعا أحنا وصلنا لسن + +77 +00:05:54,260 --> 00:05:58,700 +واعي نقدر نتخذ قرارات مناسبة كنا طبعا بنتخذ قرارات + +78 +00:05:58,700 --> 00:06:01,600 +في حياتنا اليومية سواء انت قرار أنك تدرس الماجستير + +79 +00:06:01,600 --> 00:06:04,960 +نفسه هذا يعتبر قرار أنا أني لما اخترت أنا ورواند + +80 +00:06:04,960 --> 00:06:09,600 +موضوع اتخاذ القرار كان هذا برضه عملية اتخاذ قرارات + +81 +00:06:09,600 --> 00:06:12,440 +لأن الدكتورة خيارتنا بين عدة مواضيع وكل واحدة + +82 +00:06:12,440 --> 00:06:15,680 +تختار براحتها بقرادتهاأصلاً عملية اتخاذ القرار + +83 +00:06:15,680 --> 00:06:18,520 +موجودة من وجود الخلق يعني سيدنا أدم عليه السلام + +84 +00:06:18,520 --> 00:06:23,620 +لما ربنا أسكنوا في الجنة أمر أن ينا يأكل من شجرة + +85 +00:06:23,620 --> 00:06:28,360 +بس سيدنا أدم اختار أنه يأكل الشجرة وعصها ربنا + +86 +00:06:28,360 --> 00:06:31,940 +سبحانه وتعالى فهذا بحث ذاتها عملية اتخاذ القرار من + +87 +00:06:31,940 --> 00:06:35,420 +هاتمين بتقدر تعرفينا أو تقرأنا تعرفينا شو يعني + +88 +00:06:35,420 --> 00:06:39,400 +قرار صبايا + +89 +00:06:39,400 --> 00:06:48,120 +أنا أقرأ مجوانالقرار يعني اختيار بديل من بين عدة + +90 +00:06:48,120 --> 00:06:53,470 +بدائل في سبيل تحقيق هدف معينماشي، okay يعني من + +91 +00:06:53,470 --> 00:06:59,390 +القرأته نجوان بيظبطلنا شو أركان القرار أركان + +92 +00:06:59,390 --> 00:07:03,070 +القرار أنه لازم يكون عندنا عملية اختيار باختيارك + +93 +00:07:03,070 --> 00:07:06,350 +يعني مش عملية إجبارية وإلا مش راح يكون قرار لازم + +94 +00:07:06,350 --> 00:07:10,050 +يكون عندنا عدة بدائل يعني أنه مش هو خيار واحد أنه + +95 +00:07:10,050 --> 00:07:13,830 +بس أنا عمل هيك بس هذا اللي موجود عندى بس بديل واحد + +96 +00:07:13,830 --> 00:07:16,750 +أنه هذا مش قرار لازم يكون عندى اختيار من عدة بدائل + +97 +00:07:16,870 --> 00:07:20,090 +وبالآخر إنه الهدف أو القرار اللي أنا بدي أعمله في + +98 +00:07:20,090 --> 00:07:24,130 +سبيل تحقيق هدف معين، ولأ راح يكون إشي عشوائي وعبث + +99 +00:07:24,130 --> 00:07:26,990 +مائل ونتيجة، فمن هيك إحنا حسب ما هو موجود في الـ + +100 +00:07:26,990 --> 00:07:31,270 +slide أركان القرار، إن هو وجود بدائل وعملية حرية + +101 +00:07:31,270 --> 00:07:37,770 +الاختيار وتحقيق هدف معين، فبس، إذا ما المقبوط بالـ + +102 +00:07:37,770 --> 00:07:41,090 +decision، الأصل كان بينهم ال English، مش مشكلة، ال + +103 +00:07:41,090 --> 00:07:45,900 +decision يا أخوات هي عملية اختياربديل واحد فقط من + +104 +00:07:45,900 --> 00:07:49,960 +بين بديلين أو أكتر. يعني أنا الآن أمامي جلم أسود، + +105 +00:07:49,960 --> 00:07:56,080 +وهذه جلم أزرد. طبعا، منطقيا بقدرش أكتب الأثنين، + +106 +00:07:56,080 --> 00:08:00,680 +بختار واحد بس، ماشي، أنا اختير بديل واحد لتحقيق + +107 +00:08:00,680 --> 00:08:05,220 +هدفنا. كل حياتنا قرارات، لكن فيه قرارات بسيطة، + +108 +00:08:05,220 --> 00:08:07,860 +دائرة، مثلا، دروب أعمل نفس كافية، هذا قرار، مش + +109 +00:08:07,860 --> 00:08:10,810 +هقعد أعمل دراسة أعمل نفس كافية ولا لا.أه بدهم + +110 +00:08:10,810 --> 00:08:14,690 +يصلي، دول هتودّى، بدها يتكلموا قايمة جوّال، إذا + +111 +00:08:14,690 --> 00:08:18,590 +فيه النقارات بسيطة، روتينية، متعودين عليها، حابة + +112 +00:08:18,590 --> 00:08:21,410 +تروحي على الجامعة بمواصلات ولا سيارة طلب، إيش + +113 +00:08:21,410 --> 00:08:24,610 +بالظبط، حابة تلبس الجلبابك الأسود ولا العباية ولا + +114 +00:08:24,610 --> 00:08:28,300 +الجلباب الأزرق، هذه اسمها إيش؟ قرارات.ماشي، وانت + +115 +00:08:28,300 --> 00:08:30,420 +رايحة على الجامعة ومرة وحابة تميللي على السوق، لأ + +116 +00:08:30,420 --> 00:08:34,000 +مش حابة، هذه قرارات روتينية، عشان احنا ما نشعرش + +117 +00:08:34,000 --> 00:08:37,720 +بإنها قرارات مهمة، ما نشعرش بإن احنا بنمر في عدة + +118 +00:08:37,720 --> 00:08:40,320 +مراحل زي ما هنشوف في الاتخاذة، لإن هنا القرارات + +119 +00:08:40,320 --> 00:08:42,920 +ممكن تكون روتينية، ماشعرش فيها، زي إني أنا أمد + +120 +00:08:42,920 --> 00:08:46,920 +إيدي أشرب ميه، هذا قرار، لكن مش هابقول أنا قررت + +121 +00:08:46,920 --> 00:08:52,590 +أشرب ميه، لكن في عندنا قرارات هامة، ماشي،بدها جاعة + +122 +00:08:52,590 --> 00:08:56,090 +وبدها جلسة وبدها معلومات وبدها واجر، زي ما نشوف. + +123 +00:08:56,430 --> 00:08:59,950 +إذا انقر اختيار بديل واحد من بين بديلين أو أكتر، + +124 +00:08:59,950 --> 00:09:02,430 +يعني إنتي عندك تلتج البابات، مابينفع تلبسش تلاتة + +125 +00:09:02,430 --> 00:09:08,650 +وأحد، بس واحد، ماشي، عندك باب واحد، يا بتطلع منه + +126 +00:09:08,650 --> 00:09:12,350 +يا بتطلعيش، هذا اسمه قرار، لكن مافيش مكان تاني + +127 +00:09:12,350 --> 00:09:14,650 +تطلعي منه، مابكونش قرار هذا، إذا لما أنا أكون + +128 +00:09:14,650 --> 00:09:18,240 +مجبرة على فعل الشيء، مابيكون قرار.لكن لما يكون + +129 +00:09:18,240 --> 00:09:21,300 +أمامي أولى أشرب Nescafe و لا ماشربش Nescafe، هذا + +130 +00:09:21,300 --> 00:09:24,800 +قرار، يا عيلة. سيدنا آدم زي ما حكتزمتكوا ولا أبرك + +131 +00:09:24,800 --> 00:09:27,960 +الله فيها، سيدنا آدم كان يأكل من الشجرة ولا + +132 +00:09:27,960 --> 00:09:30,880 +مايأكلش من الشجرة. اتخذت قرار يأكل من الشجرة، لأن + +133 +00:09:30,880 --> 00:09:35,300 +هو اتخذت قرار. لكن لو كان مجبر أنه يأكل من الشجرة، + +134 +00:09:35,300 --> 00:09:39,520 +بيكونش قرار. إذن في حالة الإشبار، تنتفي صفة + +135 +00:09:39,520 --> 00:09:44,280 +الاختيار، يكوني مجبر. لكن في حالة أولى،بيكون إيش + +136 +00:09:44,280 --> 00:09:47,380 +قرار، لكن لما أكون في شغال طريق واحد لازم أمشي فيه + +137 +00:09:47,380 --> 00:09:50,480 +في الشغال و أنا مش بره، مابيكونش إيش، مابيكونش + +138 +00:09:50,480 --> 00:09:54,240 +قرار، إذا أنا اختيار بديل واحد فقط، مابنعدّت بدائل + +139 +00:09:54,240 --> 00:09:59,190 +عشان نوصل للهدف تبعنا، فضلاماشي، يعني الآن بدنا + +140 +00:09:59,190 --> 00:10:02,990 +نفرق بين عمليتين عملية اتخاذ شو يعني اتخاذ قرار + +141 +00:10:02,990 --> 00:10:05,730 +الـ Decision-taking شو يعني عملية صنع القرار الـ + +142 +00:10:05,730 --> 00:10:08,850 +Decision-making وراح نجملها في عملية تسمى decision + +143 +00:10:08,850 --> 00:10:11,370 +-making و لا decision-taking عملية اتخاذ وصناعة + +144 +00:10:11,370 --> 00:10:14,490 +القرار، نعم الدورة؟ لأ، امشي ليه حسب تساسه + +145 +00:10:14,490 --> 00:10:18,310 +الـslide، فيه هناأه مش مشكلة أنا ناسي هذا، ماشي في + +146 +00:10:18,310 --> 00:10:21,590 +الأخر هل زي ما حكت الدكتوراه قبل شوية أن اتخاذ + +147 +00:10:21,590 --> 00:10:24,290 +القرارات يمكن أن بالمفهوم العادي أو من أول ما تسمع + +148 +00:10:24,290 --> 00:10:27,770 +كلمة قرار أنه كتير مننا بيعتقد أنه بس بيقتصر على + +149 +00:10:27,770 --> 00:10:30,390 +المستويات ببعض مستويات إدارية دون غيرها، لكن زي ما + +150 +00:10:30,390 --> 00:10:33,130 +حكت الدكتوراه أن الكل في حياته العملية اليومية + +151 +00:10:33,130 --> 00:10:35,570 +بيتخذ قرارات، يعني من أدنى، من أصغر واحد في + +152 +00:10:35,570 --> 00:10:39,050 +المؤسسة لأكبر واحد في المؤسسة، طبعا هو بيكون في + +153 +00:10:39,050 --> 00:10:45,070 +موضعالاختيار وعملية اتخاذ القرار يعني مثلا عندك + +154 +00:10:45,070 --> 00:10:48,990 +ناخد مثال الجامعة مثلا الأزن اللي بيكون على الباب + +155 +00:10:48,990 --> 00:10:51,130 +الحارس الأمن اللي بيكون على باب الجامعة مثلا لو + +156 +00:10:51,130 --> 00:10:53,910 +واحدة دخلت الجامعة وهي ملتزمة بالزي خلاص هو + +157 +00:10:53,910 --> 00:10:56,830 +بتدخلها عادي يعنيممكن هتبين إنه مش روتين وعالي، + +158 +00:10:56,830 --> 00:10:59,510 +مافيش فيه اتخاذ قرار، لكن في حين إن لو واحد أجت + +159 +00:10:59,510 --> 00:11:04,210 +مثلا مش لابسة شارب أو مش لابسة بلوزة بانطلاب، مش + +160 +00:11:04,210 --> 00:11:07,810 +هيدرخله، بس بالآخر إنه عملية اتخاذ قرار بسيطة، مش + +161 +00:11:07,810 --> 00:11:10,990 +هيرجع إنه يعمل اجتماعات ويعمل، بدهاش تحليل ولا + +162 +00:11:10,990 --> 00:11:14,850 +تعقيد، عملية روتينية عادل، دمية إلها إجراءات محددة + +163 +00:11:16,350 --> 00:11:20,010 +موقف اللي طرحتيه المثال هذا صحيح، لكن ماذا لو + +164 +00:11:20,010 --> 00:11:23,610 +البنت زودتها، «تعال هنا أنت مين؟» أو «كيف بتحكي + +165 +00:11:23,610 --> 00:11:26,510 +معايا؟»، في اللحظة هذه هو بيبدأ يفكر إنه يتخذ + +166 +00:11:26,510 --> 00:11:29,150 +قرار، هل يبلغ الإدارة العليا المشرفين، يحكي لهم + +167 +00:11:29,150 --> 00:11:32,770 +«تعالوا، في مشكلة؟»، ولا يتصرفوا. إذن، حسب الموقف. + +168 +00:11:32,870 --> 00:11:36,170 +إنه مر بسلامة، خلاص، متعدن عليه، مارش، لأ، بدنا + +169 +00:11:36,170 --> 00:11:39,970 +نتخذ قرار. طبعا، هنا أنا أروح مثلا، أبدأ مثلا + +170 +00:11:39,970 --> 00:11:45,400 +المحاضرة الساعة 12 و12 نص. هذا القرار.الموظف يروح + +171 +00:11:45,400 --> 00:11:49,660 +على شغل ملتزم ولا يتأخر، هذا قرار. وهو جاعل، يشغل + +172 +00:11:49,660 --> 00:11:53,860 +ولا يقعد يلعب؟ هذا قرار. إذًا القرار يتخذه جميع + +173 +00:11:53,860 --> 00:11:57,360 +الأفراد، في كافة المستويات. يعني القازم بدي يفتح + +174 +00:11:57,360 --> 00:11:59,440 +الباب الساعة تمانية، بدي يفتح الباب الساعة تمانية. + +175 +00:12:01,040 --> 00:12:04,860 +طب لو فتحوا تمانية للخمسة، بعض المحصات عادة، بعض + +176 +00:12:04,860 --> 00:12:08,860 +المحصات لأ، في مشكلة. هذه بتسميها إيش؟ قرار. Yes، + +177 +00:12:08,860 --> 00:12:12,740 +الإجابة هنا Yes.الجميع اتاخد قرار، مهما اختار في + +178 +00:12:12,740 --> 00:12:15,920 +المستوى تبعه، يعني هو حاسس هو تعبان و مش قادر، + +179 +00:12:15,920 --> 00:12:21,160 +فقرر أنه يروح للمدير، يحكيله، يساخد أذن و يطلع، + +180 +00:12:21,160 --> 00:12:26,290 +إذن هذا أياش، هذا قرار، فضل.الـ «سلايد» التاني راح + +181 +00:12:26,290 --> 00:12:28,810 +نفرق بين عملية صنع القرار الـ «decision making» + +182 +00:12:28,810 --> 00:12:32,190 +وعملية اتخاذ القرار الـ «decision taking» كلهم راح + +183 +00:12:32,190 --> 00:12:34,750 +بيجملوا في عملية واحدة اسمها عملية صنع واتخاذ + +184 +00:12:34,750 --> 00:12:38,890 +القرار يمكن من المفهوم الأول تبين إنه مافيش فرق + +185 +00:12:38,890 --> 00:12:43,230 +بينهم لكن هناك فرق فرق بين العمليتين عملية اتخاذ + +186 +00:12:43,230 --> 00:12:47,050 +وصنع القرار في حد بيقدر يحكيلي أو عنده فكرة شو + +187 +00:12:47,050 --> 00:12:51,780 +الفرق بين العمليتينطبعًا، سواء يا أخوات، إحنا يعني + +188 +00:12:51,780 --> 00:12:54,380 +نتجاوز ونقول «decision making»، بس هي الأدق + +189 +00:12:54,380 --> 00:12:57,380 +«decision taking»، هي الأدق «decision taking»، + +190 +00:12:57,380 --> 00:13:01,720 +أتفضل، هل هناك فرق بين أن تصنعي القرار أو تتخديه؟ + +191 +00:13:01,720 --> 00:13:07,580 +بدي أعطي مثال قبل ما أتجاوبه، مثال عصف دهني، ولأ، + +192 +00:13:07,580 --> 00:13:10,380 +ماعش سؤال، أنت متزوجة ولا أنسة ولا مدام ولا + +193 +00:13:10,380 --> 00:13:14,020 +مزمازين ولا إيش بالظبط، بتطلع؟ ‏-لأ، أنسة ‏-أنسة، + +194 +00:13:14,020 --> 00:13:17,780 +الأن نمسك، ولأ أنا ماعليها حالة، الأن، ولأ، تقدم + +195 +00:13:17,780 --> 00:13:19,100 +لها شاب للزواج، + +196 +00:13:21,440 --> 00:13:25,380 +ماشي، مين متاخد القرار في الحالة هذه؟ يعني هو لو + +197 +00:13:25,380 --> 00:13:28,860 +قال آه، خلاص بيروح المحكمة، و لو قال لأ، ابنه + +198 +00:13:28,860 --> 00:13:34,500 +قعدت، طيب و لأ، و مين .. و لأ خليني أكمل، و مين + +199 +00:13:34,500 --> 00:13:38,100 +اللي مطلوب منه يروح يسأل عن الشاب، و يجمع معلومات، + +200 +00:13:38,100 --> 00:13:41,100 +و يشوف أصله و فصله، و هو مين، كويس ولا مش كويس؟ + +201 +00:13:43,080 --> 00:13:46,480 +ويجيب المعلومات هذه، يقدّمها لمتاخد القرار، + +202 +00:13:46,480 --> 00:13:49,540 +«اتفضل، هذه المعلومات، يعني مافيش حاجة اسمها، خاصة + +203 +00:13:49,540 --> 00:13:51,740 +في قرار الزواج، أتخذ وأنا مغمضة، لأ لازم أكون عندي + +204 +00:13:51,740 --> 00:13:54,540 +معلومات، بيّنة، مفس الشيء في دراسة السوق، مفس + +205 +00:13:54,540 --> 00:13:57,560 +الشيء في عمل الـbusiness، ماتاخدش قرار أقول + +206 +00:13:57,560 --> 00:14:01,880 +أقبّينه»، اللي إحنا دخل عنا في الموضوع طرفين، طرف + +207 +00:14:01,880 --> 00:14:04,920 +هو اللي هيقول أه أو لأ، يترى هل هو المتاخد ولا + +208 +00:14:04,920 --> 00:14:08,340 +الصانع، وطرف هيجمع المعلومات، يترى هو المتاخد ولا + +209 +00:14:08,340 --> 00:14:10,980 +الصانع، مين حاب تدله بدوره، م + +210 +00:14:24,270 --> 00:14:25,670 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +211 +00:14:32,170 --> 00:14:35,810 +طبعًا، بالنسبة لعملية صناعة القرار واتخاذ القرار + +212 +00:14:35,810 --> 00:14:39,610 +عملية صناعة القرار بتكون فيها عملية جمع المعلومات + +213 +00:14:39,610 --> 00:14:45,810 +والتحليل زي ما اتفضلت بالدكتورة مفروض أهل ولاء، في + +214 +00:14:45,810 --> 00:14:49,650 +عملية اتخاذ القرار اللي هو الاعتماد النهائي + +215 +00:14:49,650 --> 00:14:53,610 +بالموافقة أو الرفض، بيكون عند ولاء وهي صاحبة هذا + +216 +00:14:53,610 --> 00:14:56,290 +القرار شكرا، لو وجهت نظرك، شكرا نعم، تتفضل نجوة + +217 +00:14:56,290 --> 00:15:02,630 +نسمع منكصنع القرار هيشترك فيه الأهل اللي هم هيسأله + +218 +00:15:02,630 --> 00:15:07,090 +عن الشاب أو هذا، ويقدموا المعلومات مثلا لولاء. ‏- + +219 +00:15:07,090 --> 00:15:11,970 +وشعب كله هيسأل أيوة؟ ‏- أه، أما ماتتخدت القرار لما + +220 +00:15:11,970 --> 00:15:15,050 +هي تاخد المعلومات عندها، ولأ، هي اللي هتتخد القرار + +221 +00:15:15,050 --> 00:15:21,470 +في النهاية. ‏- ممتازة، إذًا اتخاذ القرار مرحلة من + +222 +00:15:21,470 --> 00:15:25,290 +صنع القرار، وليست هي، ليست هي. تفضلي وليها، حابة + +223 +00:15:25,290 --> 00:15:30,480 +تشرحي، تفضلي.ماشي زي ما حكوا زملائتي كلامهم صحيح + +224 +00:15:30,480 --> 00:15:35,140 +إذا عملية صناعة القرار عملية صناعة القرار واتخاذه + +225 +00:15:35,140 --> 00:15:39,620 +وتنفيذه هي هذه عملية ممكن نجملها إحنا بالعملية + +226 +00:15:39,620 --> 00:15:43,140 +الكبيرة اللي هي عملية صناعة واتخاذ القرار لكن فيها + +227 +00:15:43,140 --> 00:15:47,080 +عملية واشعة عملية واشعة عملية نعم دكتورة عملية + +228 +00:15:47,080 --> 00:15:54,950 +واشعة أيوة صحيح صلاة مش سامعة قالواعملية واسعة، + +229 +00:15:54,950 --> 00:15:58,730 +لكن لما نطول أه ولا لأ +بصير هذا هو اتخاذ القرار ‏- + +230 +00:15:58,730 --> 00:16:02,010 +اتخاذ القرار، صحيح ‏- نقلب على الـ slide اللي + +231 +00:16:02,010 --> 00:16:06,630 +بعدها دكتورة ‏- لحظة يا عزيزي، لحظة يا عبدالله ‏- + +232 +00:16:06,630 --> 00:16:13,550 +نعمل حملة تسوقية للمؤسسة اللي يوافق على القرار ‏- + +233 +00:16:13,550 --> 00:16:16,290 +الحملة التسوقية ويعطيها الموازنة ‏- هذا متخد + +234 +00:16:16,290 --> 00:16:20,000 +القرارلكن اللي هيفكر في الحملة وإيش تركيبها ولمين + +235 +00:16:20,000 --> 00:16:24,500 +موجها وتفاصيلها هدى صانع إيش صانع أقرة إذا صنع + +236 +00:16:24,500 --> 00:16:28,900 +القرار مرحلة تسبق اتخاذ أقرة مرحلة تسبق اتخاذ أقرة + +237 +00:16:28,900 --> 00:16:32,540 +واتخاذ القرار مرحلة مكملة لصنع القرار يعني ماينفعش + +238 +00:16:32,540 --> 00:16:38,480 +نجمع معلومات عن الشاب اللي خطب ولأ وخلاص بس + +239 +00:16:38,480 --> 00:16:42,420 +ماعملناش حاجة لازم نتخذ إيش أقرة لازم نتخذ أقرة + +240 +00:16:42,420 --> 00:16:47,640 +فضليهماشي زي ما هو واضح يعنى الفرق بين العمليتين + +241 +00:16:47,640 --> 00:16:51,640 +عملية صنع القرار الـ Decision Making ده لحظة بقى + +242 +00:16:51,640 --> 00:16:54,920 +أنا مش ناجحةالـ «decision making» هي مجمع + +243 +00:16:54,920 --> 00:16:58,000 +الإجراءات المرتبطة بتشخيص المشكلة أو الموقف وجمع + +244 +00:16:58,000 --> 00:17:00,740 +البيانات وتطوير البدائل ومن ثم تقيمها أو توصية + +245 +00:17:00,740 --> 00:17:03,580 +بأفضل البدائل يعني زي ما حكينا عملية صنع القرار هي + +246 +00:17:03,580 --> 00:17:07,120 +الإجراءات المرتبطة بالسؤال، بجمع المعلومات، تشخيص + +247 +00:17:07,120 --> 00:17:10,040 +المشكلة، تحليل المشكلة وجمع كافة المعلومات + +248 +00:17:10,040 --> 00:17:13,580 +المطلوبة اللي راح تخليني هذه المعلومة تتخذ قرار + +249 +00:17:13,580 --> 00:17:17,320 +بشكل صحيح طيب عملية التفكير؟ نعم يا دكتورة هو + +250 +00:17:17,320 --> 00:17:24,350 +ممتاز، ما هوش ممتاز خلاصمين تكمّل القراءة؟ بس حسب + +251 +00:17:24,350 --> 00:17:31,090 +ما هو مكتوب بالـ «سلايك» خبايا مشاركة أنا أنا + +252 +00:17:31,090 --> 00:17:34,730 +ويسام + +253 +00:17:34,730 --> 00:17:39,750 +فضّالي ويسام عملية اتخاذ القرار decision-taking هي + +254 +00:17:39,750 --> 00:17:43,390 +العملية التي تكون قائمة على تقييم البدال واختيار + +255 +00:17:43,390 --> 00:17:46,370 +أفضلها وتنفيذ وتقييمه ومتاخدة القرار هو المسئول عن + +256 +00:17:46,370 --> 00:17:49,740 +صحة القرار أمام الإدارة العلياصحيح بعد ما احنا + +257 +00:17:49,740 --> 00:17:53,600 +نكون جمعنا البيانات بنودّي متخذ القرار أو هو الشخص + +258 +00:17:53,600 --> 00:17:57,200 +اللي راح يتحذر القرار بيعتمد على هذه البيانات + +259 +00:17:57,200 --> 00:18:00,760 +وبيتاخد القرار المناسب وزي ما قرأت زملتنا أن هو + +260 +00:18:00,760 --> 00:18:04,200 +اللي بيكون المسئول أمام الإدارة أمام الصحة بالنسبة + +261 +00:18:04,200 --> 00:18:07,980 +لصحة أو خطأ هذا القرار طيب عملية صنع واتخاذ + +262 +00:18:07,980 --> 00:18:10,980 +القرار، في واحدة حابة تشارك، تقرأ يعني دولة + +263 +00:18:10,980 --> 00:18:16,140 +«الزوجة» حدوست كيف ولأ خطبت ووافقت أو وافضت وبطيها + +264 +00:18:16,140 --> 00:18:20,860 +في اللي شرحناها، تفضلماشي، عملية صنع واتخاذ القرار + +265 +00:18:20,860 --> 00:18:23,680 +هي مجموعة الأنشطة اللي هي بتدمج العمليتين مع بعض + +266 +00:18:23,680 --> 00:18:26,680 +مجموعة الأنشطة المرتبطة بصنع القرار واختيار البديل + +267 +00:18:26,680 --> 00:18:31,600 +الأن في الوضع وموضع التنفيذ «إذا و لا استعجزت + +268 +00:18:31,600 --> 00:18:34,000 +واتخذت القرار بموافقة قبل جمع المعلومات، بكون + +269 +00:18:34,000 --> 00:18:38,000 +اتخذت قرار، أما استند بشكل سليم على معلومات صحيحة، + +270 +00:18:38,000 --> 00:18:40,300 +أقول والله احنا استشارنا واستخرنا وسألنا، لأ في + +271 +00:18:40,300 --> 00:18:43,060 +الشهادة، بسمي القرار عشوائي، احتمال فشل ولا سمح + +272 +00:18:43,060 --> 00:18:47,370 +الله كبير»صنع القرار لأ هي مرحلة نعطيها لأنفسنا + +273 +00:18:47,370 --> 00:18:51,050 +بيدها مننا ورد وجهد وتكاليف لإيه الوصول للمعلومات + +274 +00:18:51,050 --> 00:18:55,390 +اللي هيساعدنا على اتخاذ أيش، اتخاذ، القرار، فضليه + +275 +00:18:56,530 --> 00:19:00,790 +الـ «سلايد» التاني، عندنا chart بيوضحلنا بيجمل إن + +276 +00:19:00,790 --> 00:19:04,150 +عملية صنع واتخاذ القرار بيبينها المراحل العمليتين + +277 +00:19:04,150 --> 00:19:08,890 +التلات خطوات الأولانية هي من مراحل عملية صنع + +278 +00:19:08,890 --> 00:19:13,230 +القرار لكن التلاتة أو الأربع خطوات الأخيرة هي من + +279 +00:19:13,230 --> 00:19:16,250 +مراحل اتخاذ القرار وكل المراحل مع بعض سواء صنع + +280 +00:19:16,250 --> 00:19:19,890 +القرار واتخاذ القرار هي عملية صنع واتخاذ القرار + +281 +00:19:19,980 --> 00:19:23,400 +بنبدأ من فوق للخطوة الأولى هي إدراك متطلبات القرار + +282 +00:19:23,400 --> 00:19:26,320 +نحيز نيجي لكل خطوة بالتفصيل بس أنا مجرد أسارتها + +283 +00:19:26,320 --> 00:19:30,280 +الحين اللي هي أولش إدراك متطلبات القرار، تشخيص + +284 +00:19:30,280 --> 00:19:33,700 +وتحليل الأسباب، تلاتة تطوير البدائل، البدائل + +285 +00:19:33,700 --> 00:19:37,640 +وتقييمها، اختيار البديل المناسب، ثم تنفيذ الحل + +286 +00:19:37,640 --> 00:19:41,520 +المختار، تقييم وتغذية عكسية، وأخيرًا إقرار التنفيذ + +287 +00:19:41,520 --> 00:19:45,650 +أو إجراء أي تصحيحات مطلوبةنبدأ بالخطوة الأولى + +288 +00:19:45,650 --> 00:19:49,610 +إدراك متطلبات القرار وهي أول خطوة ومن هي تعتبر من + +289 +00:19:49,610 --> 00:19:53,330 +مراحل صنع القرار دكتورة للـ «سلايد» التاني + +290 +00:19:56,890 --> 00:20:01,190 +راح نبدأ أوليش بمرحلة صناعة القرار والخطوة الأولى + +291 +00:20:01,190 --> 00:20:05,270 +هي إدراك متطلبات القرار «ليش أنا بدي أتخذ قرار؟» + +292 +00:20:05,270 --> 00:20:08,970 +«في عني حاجة إلى القرار فيه بتكون بسببين؟» «إما + +293 +00:20:08,970 --> 00:20:13,710 +بسبب وجود مشكلة أو بسبب فرصة لازم على المنظمة أنها + +294 +00:20:13,710 --> 00:20:18,390 +تقتنصها؟» «إيش يعني مشكلة وإيش يعني فرصة مشاركة؟» + +295 +00:20:18,390 --> 00:20:22,190 +«في حد واحدة حابة تشارك؟» «موجوده بالـ slide يعني، + +296 +00:20:22,190 --> 00:20:23,170 +وجرد قراءة طيب» + +297 +00:20:29,660 --> 00:20:33,380 +مافيش؟ طبعا يعني خوات بدنا نتفاعلوا مع البنات عشان + +298 +00:20:33,380 --> 00:20:35,260 +ماتأدوش على درجاتهم لو سمحتوا يعني هم عاملوا + +299 +00:20:35,260 --> 00:20:37,740 +presentation حلو هيك بيفتح النفس وهي فيه أجلام + +300 +00:20:37,740 --> 00:20:40,900 +ممكن تمديدك تاخد كلام من الصورة ويقولوا لها نصاص + +301 +00:20:40,900 --> 00:20:44,640 +ومشابك ومحايات وما تساعدوش بدنا أخوات غير مجوانة + +302 +00:20:44,640 --> 00:20:47,560 +يعني بقية الشعب مش بيساويوا يعني ‏- أنا دكتورة ‏- + +303 +00:20:47,560 --> 00:20:53,720 +أنت بقى ‏- أنا دكتورة ‏- فضل يا نوات ‏- أنا دكتورة + +304 +00:20:57,780 --> 00:21:01,840 +فضّل يا نوة سمعانيه آه تمام يا دكتورة المشكلة هي + +305 +00:21:01,840 --> 00:21:06,340 +موقف تفشل فيه المنظمة في إنجاز أهدافها أو أن أو أن + +306 +00:21:06,340 --> 00:21:10,720 +أو أن بعضها أوجه الأداء غير مرضية أما الفرصة فهي + +307 +00:21:10,720 --> 00:21:14,960 +موقف يرفيه المديرين إنجازات منظمية كاملة تتجاوز + +308 +00:21:14,960 --> 00:21:20,340 +الأهداف الموضوعة حاليًامش صحي زي ما قرأت أنوار إن + +309 +00:21:20,340 --> 00:21:24,060 +المشكلة هي بيكون «multiplication»، نعم يا دكتورة؟ + +310 +00:21:24,060 --> 00:21:27,580 +لحظة، لحظة يا و لا، مين يشرحنا شو معناه مشكلة؟ مين + +311 +00:21:27,580 --> 00:21:31,500 +يشرحها يا أخوات؟ Miss Massiam، إيش أخبارك؟ ‏-هي + +312 +00:21:31,500 --> 00:21:34,740 +دكتورة ‏-فضلي، ما، شو يعني مشكلة؟ والله يعني عندي + +313 +00:21:34,740 --> 00:21:38,200 +مشكلة يا جماعة، إيش المشكلة؟ أو كان عندنا مشكلة؟ + +314 +00:21:38,200 --> 00:21:41,880 +إيش بيجي عملك حاجة حلوة ولا حاجة وحشة ولا كده؟لأ، + +315 +00:21:41,880 --> 00:21:46,300 +أكيد حاجة سيئة أو بدها حالة سارية لإن وجودها بسبب + +316 +00:21:46,300 --> 00:21:48,900 +صعوبة يعني في المجال، سواء كان مجالي أو غير مجالي، + +317 +00:21:48,900 --> 00:21:54,760 +مجالي حياة شبكة الفيشة؟ لحظة يا أبلا، انتبهوا يا + +318 +00:21:54,760 --> 00:21:58,020 +أخوات لحركاتي وأنا بتكلم، لما أتكلم واجفي، معلش، + +319 +00:21:58,020 --> 00:22:01,480 +جابلك احنا اتطرقنا المشاكل والأزمات ومن غير شر + +320 +00:22:01,480 --> 00:22:04,800 +المصائب، لما ترجمنا dilemma، فاكرينها؟ يعني مرة + +321 +00:22:04,800 --> 00:22:07,320 +تعيني جابلك المصاق هذا، عيدي تاني عشان أنا + +322 +00:22:07,320 --> 00:22:09,940 +ماسمعتش، كنت بحاول أواجفك، بس أنتي منطلقة، عيدي + +323 +00:22:09,940 --> 00:22:14,810 +تانيSorry، sorry، حكيت إنه لما أسمع كلمة مشكلة + +324 +00:22:14,810 --> 00:22:19,770 +بفكر في إشي سيء بيسبب صعوبة في الوضع الحالي سواء + +325 +00:22:19,770 --> 00:22:22,210 +كان في الإدارة، سواء كان في الوضع الاجتماعي + +326 +00:22:22,210 --> 00:22:26,250 +العائلي، وبيحتاج لحل حتى تصير الأمور، ترجع الأمور + +327 +00:22:26,250 --> 00:22:29,430 +في طريقة صحية. ممتاز، إذا المشكلة أو ال problem + +328 +00:22:29,430 --> 00:22:34,130 +عبارة عن عقبة أو حاجة تمنعني من وصول الهدف، يعني + +329 +00:22:34,130 --> 00:22:37,230 +إنت جاية تقطع الطريق، تنتقل للناحية، تنتقل، لجيتي + +330 +00:22:37,230 --> 00:22:42,270 +في حفرة ميّه، هذه مشكلة،أو حفرة كبيرة، هذه مشكلة + +331 +00:22:42,270 --> 00:22:45,030 +إذن الحاجة اللي بتمنعني مينا الوصول لأهداف هي + +332 +00:22:45,030 --> 00:22:48,950 +عبارة عن إيش؟ عبارة عن Problem أو مشاكل؟ فضلوا، + +333 +00:22:48,950 --> 00:22:55,410 +فضلوا، و لا؟ ماشي، المشكلة زي ما حكت الدكتورة في + +334 +00:22:55,410 --> 00:22:59,030 +عنا إيش تاني كمان بيكون بيعديني حاجة إلى اتخاذ + +335 +00:22:59,030 --> 00:23:02,750 +القرار إذا كان في عندي فرصة لازم على المنظمة أنها + +336 +00:23:02,750 --> 00:23:06,950 +تتقنصها الفرصة هي موقف يرى فيه المديرين إنجازات + +337 +00:23:06,950 --> 00:23:10,080 +منظمية كاملة تتجاوز الأهداف الموضوعية حالياًيعني + +338 +00:23:10,080 --> 00:23:12,580 +مثلا إنه أنا بعد ما أجريت عملية الرقابة لجيت عند + +339 +00:23:12,580 --> 00:23:17,080 +الأداء فعلي كتير عالي أكتر من الأداء المخاطط له + +340 +00:23:17,080 --> 00:23:21,820 +فأنا مثلا بالسبب ظرف معين أو في هذه أو بالسبب حالة + +341 +00:23:21,820 --> 00:23:25,940 +خارجية معينة فأنا هادي فرصة لازم أغتممها لحتى + +342 +00:23:25,940 --> 00:23:30,140 +وأتخذ قرار مناسب لحتى مثلا أزيد مبيعاتي بشكل مستمر + +343 +00:23:30,140 --> 00:23:33,600 +أو أحسن من أداء المنظمة «فانتظر، الآن و لا في + +344 +00:23:33,600 --> 00:23:36,640 +الحدوثة بتاعتها جابي شويه لما اتقدم لها شاب ابن + +345 +00:23:36,640 --> 00:23:40,170 +حلالما ندعو الله لها وأغير المتزوجات منكم بالزوج + +346 +00:23:40,170 --> 00:23:43,450 +الصالح يا رب المتزوجات الحياة السعيدة وأطفال + +347 +00:23:43,450 --> 00:23:47,090 +مشغلين لما تقدم لها شاب، هذه مش مشكلة، إيش + +348 +00:23:47,090 --> 00:23:50,730 +المشكلة؟ مش مشكلة عادي، هو إجا شاب تقدم، فهي فكرت + +349 +00:23:50,730 --> 00:23:53,990 +في الموضوع، يا رافقت، يا رفضت، إذا الفرصة حاجة + +350 +00:23:53,990 --> 00:23:58,670 +بتجينا، لكن هي مش مشكلة، ماشي، السوق إحدى الشركات + +351 +00:23:58,670 --> 00:24:01,650 +خرجت منه، فهذه فرصة إيه لي أنا أزيد الحرصة + +352 +00:24:01,650 --> 00:24:05,670 +التسوقية، أتعم شوية، لكن هذه ليست مشكلةالمشكلة لو + +353 +00:24:05,670 --> 00:24:07,590 +فيه ناس دخلوا جديد، هذا المشكلة بالنسبالي، + +354 +00:24:07,590 --> 00:24:10,630 +«هيشاركوني ويقعدوا يناهدوا فيه» إذاً الفرصة حاجة + +355 +00:24:10,630 --> 00:24:13,070 +تجيب أني أنا بفكر يا أه يا لأ أو شغل أنا لازم + +356 +00:24:13,070 --> 00:24:15,890 +أقتنصها، إذا الدكتورة في المحاضرة حكى «يا أخوات، + +357 +00:24:15,890 --> 00:24:19,350 +اللي بيشارك وبيتفعل، إيه bonus؟» أوه، هذه فرصة، + +358 +00:24:19,350 --> 00:24:22,810 +ماشي، أنا هعمل الامتحان الأول سهل، لكن انت اني حشد + +359 +00:24:22,810 --> 00:24:27,310 +شوية، هذه فرصة، لكن المشكلة عقبة تمنعني من إيش؟ من + +360 +00:24:27,310 --> 00:24:30,370 +الوصول للهدف، يعني أنا بدي أكتب بالجلم هذا، بدي + +361 +00:24:30,370 --> 00:24:30,810 +أكتب بالأ + +362 +00:24:35,900 --> 00:24:42,660 +واضح؟ ضيق، الخطوة التانية في مرحلة تحديد الموقف + +363 +00:24:42,660 --> 00:24:45,760 +فيه بواجه المدراء بعض المشاكل أو بعض الأخطاء في + +364 +00:24:45,760 --> 00:24:51,220 +هذه المرحلة في صبايا، أنا بدي مشارك يعني، هو موجود + +365 +00:24:51,220 --> 00:24:55,300 +عندى، بس مجرد قراقة طيب، يعني إيه مصلحتنا + +366 +00:24:55,300 --> 00:24:58,620 +ومصطلحتنا بالآخر؟ نعم يا دكتورة؟ أنا بقرا في + +367 +00:24:58,620 --> 00:25:00,900 +السؤال، قدقوا الأخطاء اللتي يقع فيها المجير عند + +368 +00:25:00,900 --> 00:25:06,400 +تحديد الموقف يعنيموجودين هما؟ في صبي حابة تقرا؟ + +369 +00:25:06,400 --> 00:25:12,780 +مين يا قبلة؟ هختار أنا عفوكار سيهم، + +370 +00:25:12,780 --> 00:25:17,640 +سيهم، فيه طلب اسم السيهم الشرقة؟ ‏- أهي دكتورة + +371 +00:25:17,640 --> 00:25:23,860 +معاك ‏- فضلي قبلة ‏- حسنًا أول إشي أقطاع يقع فيها + +372 +00:25:23,860 --> 00:25:27,540 +ندرأة في هذه المرحلة أول إشي تعريف المشكلة أو + +373 +00:25:27,540 --> 00:25:32,460 +الفرصة بشكل واسع جدا أو ضيق جدا مثل التوقفات + +374 +00:25:32,460 --> 00:25:38,270 +الطارقةأثنين، التركيز على الأعراض للمشاكل وليس على + +375 +00:25:38,270 --> 00:25:42,810 +أسبابها مثل كثرة الغياب ثلاثة، اختيار المشكلة أو + +376 +00:25:42,810 --> 00:25:49,110 +الفرصة للخطأ والتعامل معها ليست أولوية طب أنا عندي + +377 +00:25:49,110 --> 00:25:52,530 +سؤال لو لأ، أنا عندي سؤالات إيش علاقة الأيقونة هذه + +378 +00:25:52,530 --> 00:25:56,610 +بالشوح؟ أنا + +379 +00:25:56,610 --> 00:26:00,610 +حاسة لها علاقة، ما هي؟ لها علاقة ولا مالهاش علاقة؟ + +380 +00:26:00,610 --> 00:26:06,890 +لها علاقةماشي، إنه أنا بدي أحسن أحسن أحسن أحسن + +381 +00:26:06,890 --> 00:26:07,250 +أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن + +382 +00:26:07,250 --> 00:26:07,450 +أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن + +383 +00:26:07,450 --> 00:26:15,750 +أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن + +384 +00:26:15,750 --> 00:26:20,630 +أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن أحسن + +385 +00:26:20,630 --> 00:26:27,790 +أحسن أحسن أحسن أحسن أحسن أحسن أحسن + +386 +00:26:27,790 --> 00:26:36,660 +أحسن أحسن أحسالمشكلة عقبة تمنعي من وصول الهدف، فهو + +387 +00:26:36,660 --> 00:26:44,620 +رسمها دي ممتازة في اختيار هذه الرسمة الأيقونة، فإن + +388 +00:26:44,620 --> 00:26:48,580 +إيها علاقة بالكلام نحكيه؟ المشكلة إنه أنا في عقبة + +389 +00:26:48,580 --> 00:26:51,340 +تمنعي من وصول الهدف، هو لما كل سهم راح في اتجاه، + +390 +00:26:51,340 --> 00:26:54,540 +طب ما الهدف فاضي صادرا أصل، موفقة في اختيار + +391 +00:26:54,540 --> 00:26:59,130 +الرسمة، تفضلي، ما هي الخطأ؟ماشي، زي ما قرأت أن + +392 +00:26:59,130 --> 00:27:01,670 +زميلة نسيها أن تعرف المشكلة أو الفرصة بشكل واسع + +393 +00:27:01,670 --> 00:27:04,570 +جدا أو ضيق جدا، مثلًا التوقفات الطارقة، مثلًا أنا + +394 +00:27:04,570 --> 00:27:09,130 +عندي بيصير توقفات طارقة في أجهزة المنظمة مثلًا أو + +395 +00:27:09,130 --> 00:27:12,890 +في آلات المنظمة، ماشي، بس أنا أن هذا مشكلة، نعم يا + +396 +00:27:12,890 --> 00:27:16,990 +دكتورة؟ النظام، الـsystem تبع المؤسسة ضرب، متوقف، + +397 +00:27:16,990 --> 00:27:20,680 +عليه الضغطماشي okay بس أنه هذا أنا لما أحدد + +398 +00:27:20,680 --> 00:27:24,400 +المشكلة بالتوقفات الطريق هذه مشكلة واسعة جدا أنه + +399 +00:27:24,400 --> 00:27:27,780 +أنا مثلا ممكن أقول أحددها أنه تحسين نظام الصيانة + +400 +00:27:27,780 --> 00:27:32,660 +مثلا في يعني أحدد اشكل أنا من المشكلة هل ال system + +401 +00:27:32,660 --> 00:27:37,160 +ضارب عندك لوحدك ولا عند كل زملائك؟ يعني هل هي + +402 +00:27:37,160 --> 00:27:41,980 +مشكلة على كافة المنظمة ولا مشكلة موظف أو دائرة؟ + +403 +00:27:41,980 --> 00:27:46,950 +بدنا نحددهايعني مانفعش السيسي بيضغط عنده ولاء، بس + +404 +00:27:46,950 --> 00:27:49,550 +باقي الأجهزة شغالة وانا أعمل فوضى، لا لأ، على طول + +405 +00:27:49,550 --> 00:27:54,210 +بتنحل، اتفضل اتنين التركيز على الأعراض للمشاكل + +406 +00:27:54,210 --> 00:27:58,190 +وليس على أسبابها مثلًا كترة الغياب، ماشي الأغراض، + +407 +00:27:58,190 --> 00:28:01,250 +إيش اسمه هنا أحنا المشكلة، الأعراض، أنه لغاية + +408 +00:28:01,250 --> 00:28:05,050 +التركيز على الـ «الظاهر» أن الموظفين بيغيبوا، هل + +409 +00:28:05,050 --> 00:28:11,050 +هو هذا مشكلة فعلا؟ لأ، بس هو إيش الـ«كترة الغياب» + +410 +00:28:11,050 --> 00:28:13,610 +هو فيه إلها أسباب يعني، إذا أنا لازم أفكدي عن + +411 +00:28:13,610 --> 00:28:14,470 +المشكلة بشكل صح + +412 +00:28:32,920 --> 00:28:34,320 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +413 +00:28:39,660 --> 00:28:41,960 +فاضحة إحنا غايبين عشان المشاكل اللي بيننا، فبدنا + +414 +00:28:41,960 --> 00:28:44,200 +عشان نشوف بعض، أه، فأنا لازم أحل المشاكل اللي + +415 +00:28:44,200 --> 00:28:49,100 +بينهم، هيك أنا بحل القضيةثلاثة، اختيار المشكلة أو + +416 +00:28:49,100 --> 00:28:51,680 +الفرصة الخاطئ أو التعامل معها يعني أنا في عندى زى + +417 +00:28:51,680 --> 00:28:54,800 +ما استعرضنا سابقًا فيه سلة أولويات أو Matrix + +418 +00:28:54,800 --> 00:28:58,660 +للأولويات فأنا عندي مشكلة بختار حسب أولوياتي يعني + +419 +00:28:58,660 --> 00:29:02,480 +في عندي مشاكل كتيرة مثلًا فأنا بختار المشكلة + +420 +00:29:02,480 --> 00:29:06,860 +العاجلة مثلًا واللي الناس بيحبها بأسرع وقت مشكلة + +421 +00:29:06,860 --> 00:29:10,020 +طريقة؟ هو العاجلة والطريقة بعدين المشاكل اللي ممكن + +422 +00:29:10,020 --> 00:29:14,220 +نتحللها براحتي وها كده لأن عندنا ثلاثة ممكن نقع + +423 +00:29:14,220 --> 00:29:19,050 +فيها عند تحديد موقفناإما إني أنا ماقدرش أحدد + +424 +00:29:19,050 --> 00:29:25,290 +المشكلة بشكل سليم، أو إني أنا زي ما أحس في + +425 +00:29:25,290 --> 00:29:31,790 +الظاهرة، أو إني، عفواً، مختارة المشكلة، أو مش + +426 +00:29:31,790 --> 00:29:36,150 +مراتبة المشكلة، حسب إيش، حسب الأولوية. واضح يا + +427 +00:29:36,150 --> 00:29:43,590 +أخوات؟ – واضح يا تورا.ماشي، الخطوة التانية من + +428 +00:29:43,590 --> 00:29:47,490 +عملية صنع الخرار، تشخيص وتحليل الأسباب، هي قبل + +429 +00:29:47,490 --> 00:29:49,570 +الخطوة التانية، الطاولة بالك شويه، لأن القاع + +430 +00:29:49,570 --> 00:29:54,290 +هتجفل، هجفل ورجع تاني ان شاء الله، انتظري قليلا، + +431 +00:29:54,290 --> 00:30:01,570 +هنين واكتماد، ويارا شاركت، لأ، و لا هي اللي بتشرف، + +432 +00:30:01,570 --> 00:30:03,790 +المثلة اللي حصلت معاها، ممكن تشاركوا معانا الجزء + +433 +00:30:03,790 --> 00:30:06,410 +التاني بعد أذنكم، شوي، بدي أطلع و أرجع ان شاء الله + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/QxIyJKgQ9NY_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/QxIyJKgQ9NY_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..72b6fe67b4af393f97f3c81d843bd4a619623306 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/QxIyJKgQ9NY_raw.json @@ -0,0 +1 @@ +{"segments": [{"id": 1, "seek": 3014, "start": 5.9, "end": 30.14, "text": "قعدوا بالله أستعمل علم نشاطان رجيم بسم الله الرحمن الرحيم الحمد لله وكفا وأهلا وسهلا فيكم في الجزء التالي من حدث اليوم، بعد ما خلصنا لمحة سريعة عن التشويق، هنبدأ إما في المالية أو 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أخطبيلي شوفيليك واحدة أخطبيليها تكون بتحط مكياج حلو أو لبسها wow ولا بيحكيلك عن شكلها والأخلاق العلم؟ يا واحد وما يخليك", "tokens": [37746, 1863, 38251, 3615, 39182, 9957, 37893, 995, 28820, 41950, 15040, 4587, 16070, 10721, 9566, 5172, 6027, 4032, 21292, 9381, 13546, 9673, 5016, 995, 24793, 4032, 44510, 8315, 3714, 33604, 3794, 3794, 9307, 12602, 3615, 995, 10632, 24976, 3794, 25708, 9307, 4032, 4587, 9381, 9381, 16247, 1863, 35186, 8032, 995, 25528, 14739, 2655, 44945, 2407, 9566, 3660, 19446, 13412, 16606, 21984, 25894, 4117, 1829, 11933, 1829, 3224, 5296, 4117, 5551, 9778, 4032, 8592, 16758, 22807, 8032, 1211, 14739, 2655, 44650, 30543, 3615, 7251, 39648, 4117, 5551, 9778, 9566, 21292, 20292, 13412, 38688, 1829, 20292, 4117, 36764, 24401, 3660, 5551, 9778, 9566, 21292, 20292, 11296, 6055, 30544, 39894, 5016, 9566, 3714, 4117, 1829, 26108, 11331, 1211, 2407, 34051, 5296, 3555, 3794, 11296, 6076, 49429, 4724, 1829, 5016, 4117, 1829, 23275, 18871, 13412, 28820, 11296, 16070, 10721, 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اللي هو التخطيط بالتنبؤ، اللي هو الـForecasting، ماشي بناءً على مؤشرات وزادة الاقتصاد والجهاز المركزي للحصول على الفلسطين ممكن أنه يتنبأ، أعرف إيش بدي يصير، بعدين زي ما كتبنا كمان من نفس الفرص والتحديات، إذا سمعنا في شركات منافسة بقى تفتح أو في متشرطش لتدخل السوق،", "tokens": [2655, 30544, 5296, 39184, 20, 8608, 1863, 2407, 9307, 34051, 11331, 35457, 6024, 116, 32887, 5172, 2423, 21292, 19986, 10632, 8032, 1211, 5296, 3615, 1829, 8315, 44713, 4587, 2288, 9640, 28242, 19446, 25961, 8978, 3224, 44713, 4587, 2288, 9640, 8978, 29739, 28259, 10632, 28242, 19446, 30767, 18513, 2655, 11933, 1829, 8592, 6156, 2655, 25720, 16712, 9778, 9566, 1829, 9566, 2423, 39184, 45324, 2968, 299, 22807, 8978, 3615, 8315, 9122, 2304, 7649, 13672, 1829, 31439, 16712, 9778, 9566, 1829, 9566, 20666, 2655, 1863, 3555, 33604, 12399, 13672, 1829, 31439, 2423, 39184, 37, 418, 48860, 12399, 3714, 33599, 1829, 44945, 16606, 14111, 15844, 3714, 33604, 46309, 9307, 4032, 11622, 995, 41891, 42963, 38149, 9381, 18513, 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بمنعمليت إدارة لهذه المعلومات اللي أنا جمعتها أو بناء عليها ببدأ في الإدارة الستراتيجية. Okay ما هي فوائد الإدارة الستراتيجية؟ أو لماذا الإدارة الستراتيجية؟ السؤال مش راح نجيبه شوية، تفضل. –وضع في نظمة الأعمال،", "tokens": [37746, 22488, 29910, 23275, 4724, 27842, 25957, 20292, 2655, 11933, 1829, 8592, 22807, 4724, 27842, 25957, 20292, 2655, 11933, 3215, 9640, 3660, 46740, 24192, 9673, 30241, 20498, 9307, 13672, 1829, 41850, 10874, 2304, 34268, 11296, 34051, 44945, 16606, 25894, 11296, 4724, 44510, 10721, 8978, 33688, 3215, 9640, 3660, 2423, 14851, 2288, 9307, 1829, 7435, 10632, 13, 1033, 19446, 39896, 6156, 2407, 16373, 3215, 33688, 3215, 9640, 3660, 2423, 14851, 2288, 9307, 1829, 7435, 10632, 22807, 34051, 32767, 45636, 995, 33688, 3215, 9640, 3660, 2423, 14851, 2288, 9307, 1829, 7435, 10632, 22807, 21136, 33604, 6027, 37893, 12602, 39319, 8717, 7435, 1829, 3555, 3224, 13412, 2407, 10632, 12399, 6055, 5172, 11242, 1211, 13, 1662, 2407, 11242, 3615, 8978, 8717, 19913, 46007, 16247, 25957, 6027, 12399], "avg_logprob": -0.2580645065153799, "compression_ratio": 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0000000000000000000000000000000000000000..0502ac6b58610441e4357b2d1d146428741af799 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/SoKjj4nxhT8.srt @@ -0,0 +1,1529 @@ +1 +00:00:00,000 --> 00:00:03,700 +ويتّزن فيها أعضاء المنظمة وهي تعمل كإطار مرجعي + +2 +00:00:03,700 --> 00:00:06,340 +لسلوك الأفراد، إن الأفراد الموظفين لازم يكونوا + +3 +00:00:06,340 --> 00:00:09,420 +لديهم سلوكيات تتناسب مع الافتراضات اللي وضعها هذه + +4 +00:00:09,420 --> 00:00:12,980 +المنظمة، وتمثل أيضًا فهمًا مشتركًا من أفراد التنظيم + +5 +00:00:12,980 --> 00:00:15,680 +يعني أفراد المنظمة لازم يكونوا لديهم فهم مشترك + +6 +00:00:15,680 --> 00:00:19,680 +لهذه الافتراضات والتوقعات، كما أن هذه الافتراضات + +7 +00:00:19,680 --> 00:00:23,720 +صحيح، سمعين + +8 +00:00:35,940 --> 00:00:40,100 +كما أنها تميّز منظمة عن غيرها، نجي لـ"جيبسون" + +9 +00:00:40,100 --> 00:00:44,440 +الـ"جيبسون" حكى إنه إن ثقافة المنظمة قيم، نظام + +10 +00:00:44,440 --> 00:00:49,160 +المشتركة والمُعتقدات التي ينتج عنها قواعد السلوك + +11 +00:00:49,160 --> 00:00:54,040 +هي قيم وانتقادات ينتج عنها قواعد الـ"جيبسون" + +12 +00:00:54,040 --> 00:00:56,720 +تحذراني أنا الآن جتعت الكهربا بغبالي، محاولة أن أتع + +13 +00:00:56,720 --> 00:00:59,900 +البطارية بس فصل عندي ورجعت، أنتو كان ظهر عندكم + +14 +00:00:59,900 --> 00:01:04,720 +عادي؟ كان ظاهر عندنا أن صوتك راح، فإحنا كملنا الشرح + +15 +00:01:04,720 --> 00:01:09,140 +ممتاز، وين + +16 +00:01:09,140 --> 00:01:15,080 +وصلتوا؟ خلصتوا الفصل ولا لسه؟ لأ، لسه، وإحنا ما خلصنا + +17 +00:01:15,080 --> 00:01:19,080 +كان في طالب عندها سؤال، هي كان ده تقلق ولا سألت؟ + +18 +00:01:19,080 --> 00:01:26,610 +ما حكت إشي، ما بيّنت، مي؟ مي موجودة؟ مي؟ ممكن يعني ده + +19 +00:01:26,610 --> 00:01:30,250 +الكهربا بنفس الشيء؟ هو ده بيقعد عنّا كلنا يعني، و + +20 +00:01:30,250 --> 00:01:33,810 +حوّرنا على البطارية، أنا مجهّزة والله من ساعة واحدة + +21 +00:01:33,810 --> 00:01:37,610 +و نص جاهزة بس ما بعرفش ليش فصل، تفضلي، تفضلي، أنا عندي + +22 +00:01:37,610 --> 00:01:41,770 +سؤال، عايزة أناقطلكوا فجأة + +23 +00:01:44,010 --> 00:01:47,310 +الفرق بين الـ.. أو بطلت من استوعبه عشان التهيئة + +24 +00:01:47,310 --> 00:01:50,430 +التعريف، يعني إن واحدة قيم مشتركة ومعتقدات، وواحدة + +25 +00:01:50,430 --> 00:01:53,930 +افتراضات وتوقعات وقواعد للسلوك، طب شو المدركات؟ أنا + +26 +00:01:53,930 --> 00:01:56,590 +.. أنا يعني حاسة إن المدركات هي جميع هذه الأشياء + +27 +00:01:56,590 --> 00:02:00,880 +ماشي .. هم .. okayحنيني، الآن أنت قرأتي هدول + +28 +00:02:00,880 --> 00:02:03,820 +وشرحتيهم عشان أنا ما كنت شانتي؟ أنا قرأتهم، إنه + +29 +00:02:03,820 --> 00:02:07,640 +حكيت إنه ثقافة إنه مجموعة مدركات يشترك بها مدركات + +30 +00:02:07,640 --> 00:02:12,660 +يعني أساسيات أو سلوكيات أو قيم أو قيم، مدركات + +31 +00:02:12,660 --> 00:02:17,920 +يشترك بها قيم، قيم يشترك بها أعضاء وحدة تنظيمية + +32 +00:02:17,920 --> 00:02:22,900 +الآن تعريفاتنا مختلفة، إنه شهدنا نظرًا متباينًا لبعض + +33 +00:02:22,900 --> 00:02:27,280 +العلماء في مجموعة المدركات التي يشترك بها أعضاء + +34 +00:02:27,280 --> 00:02:31,870 +وحدة تنظيمية، هي افتراضات، توقعات، قواعد سلوك، هي + +35 +00:02:31,870 --> 00:02:38,010 +قيم، وليس شركة، ما هي ثقافة المنظمة يا حاني؟ + +36 +00:02:38,010 --> 00:02:42,330 +"ثقافة المنظمة" الـ"nature" التعريف الأساسي هي + +37 +00:02:42,330 --> 00:02:48,140 +نظام القيم، النظام من القيم، المعتقدات يتقاسمها + +38 +00:02:48,140 --> 00:02:50,760 +الأعضاء في نظامها، وتوجّه سلوكهم، اللي كل منظمة يعني + +39 +00:02:50,760 --> 00:02:54,400 +بيكون عندها نظام فيه قيم، المعتقدات، ومن المعتقدات + +40 +00:02:54,400 --> 00:02:57,560 +يتقاسمها الأعضاء أنفسهم في المنظمة، وتوجّه سلوكهم، + +41 +00:02:57,560 --> 00:03:01,340 +إنهم شو يعملوا، شو يسوّوا، كيف يتصرفوا، بالمثال، + +42 +00:03:01,340 --> 00:03:08,340 +بالمثال، يعني شو معنى ثقافة؟ نبسط الصورة، شو معنى + +43 +00:03:08,340 --> 00:03:12,910 +ثقافة؟ زي شو يعني ثقافة؟ بس بالصورة الثقافية، هلأ + +44 +00:03:12,910 --> 00:03:17,690 +بيئة عمل معينة، البيئة لازم يكون عندها ثقافة + +45 +00:03:17,690 --> 00:03:22,170 +إيجابية أو تبنّي إيجابي أو تبنّي إيجابي أو تبنّي + +46 +00:03:22,170 --> 00:03:22,990 +إيجابي أو تبنّي إيجابي أو تبنّي إيجابي أو تبنّي + +47 +00:03:22,990 --> 00:03:24,210 +إيجابي أو تبنّي إيجابي أو تبنّي إيجابي أو تبنّي + +48 +00:03:24,210 --> 00:03:29,610 +إيجابي أو تبنّي + +49 +00:03:29,610 --> 00:03:37,090 +إيجابي أو تبنّي إيجابي أو + +50 +00:03:38,240 --> 00:03:42,840 +هلا طبعًا فهي نعم، لأ مش هذكر اسمها طبعًا لكن هي + +51 +00:03:42,840 --> 00:03:46,260 +مؤسسة مسيحية، أغلب الموظفين اللي موجودين فيها + +52 +00:03:46,260 --> 00:03:50,900 +مسيحية، وكان فيها موظفين طبعًا مسلمين يعني في + +53 +00:03:50,900 --> 00:03:55,860 +إثنتين مختلفتين في نفس المكان، الفكرة مثلًا يجي نحكي + +54 +00:03:55,860 --> 00:04:00,240 +على رمضان، شهر رمضان بما أنه إيجي رمضان وفي مسلمين + +55 +00:04:00,240 --> 00:04:03,520 +وفي مسيحية في نفس المؤسسة فأكيد في ناس هتكون صايمة + +56 +00:04:03,520 --> 00:04:07,460 +ومسيحية، فكان يعني في جزء منها، دول الناس كانوا + +57 +00:04:07,460 --> 00:04:10,040 +بيحترموا إنه فترة شهر رمضان، ولا أنه أنا ما نفعش في + +58 +00:04:10,040 --> 00:04:13,160 +هاي اليوم أو في هذا الشهر إنه أشرب ناس قهوة مثلًا + +59 +00:04:13,160 --> 00:04:17,580 +قدام الهواء، عصير الهواء whatever، في نفس الوقت، لأ + +60 +00:04:17,580 --> 00:04:21,960 +كانت في ناس مش كتير مفرّقش، حد دلاشيمش مراعي، مش + +61 +00:04:21,960 --> 00:04:27,820 +مراعي، مش مراعي شهر رمضان وإنه فيه زملاء المفروض + +62 +00:04:27,820 --> 00:04:33,200 +إنه يراعي، فهو كان بيصير إنه فيه شوية زي انتقاد يعني + +63 +00:04:33,200 --> 00:04:38,660 +أو إنه أنت مش محترم الـ.. تبقى السداء يعني بالضبط + +64 +00:04:38,660 --> 00:04:43,480 +في ناس بتاخد الشيء عادي، يعني هنا ممكن نحكي إنه فيه + +65 +00:04:43,480 --> 00:04:46,100 +ثقافتين، فيه ديانتين مختلفتين، ممكن يأثر على طبيعة + +66 +00:04:46,100 --> 00:04:51,040 +العلاقة بينه وبين زميله، هذا اسمه التنوع الثقافي + +67 +00:04:51,040 --> 00:04:56,260 +التنوع الثقافي، سؤال، ليش إدارة المؤسسة تضع سياسة؟ + +68 +00:04:56,260 --> 00:04:59,740 +لأن يا جماعة لما يكون رمضان معلش، بتكون إتراعوا + +69 +00:04:59,740 --> 00:05:05,280 +زملائكوا المسلمين، أو زي مثلًا لما ييجي عيد المسيح + +70 +00:05:07,420 --> 00:05:10,820 +كل المؤسسة بتاخد إجازة، المجتمع بياخد إجازة، + +71 +00:05:10,820 --> 00:05:14,320 +مراعاه، فالأصل إدارة الـ… هذا اسمه إدارة التنوع + +72 +00:05:14,320 --> 00:05:18,280 +الثقافي، الأصل إدارة المؤسسة تتدخل، عشان ما يصيح صراع + +73 +00:05:18,280 --> 00:05:22,260 +بين الموظفين. – يمكن كان هو في الإجازات بيكون فيه + +74 +00:05:22,260 --> 00:05:25,880 +مراعاه، أنه بتأجز مثلًا في الأعياد الدينية؟ – آه، + +75 +00:05:25,880 --> 00:05:28,980 +بيأجزوا سواء. – بس لأ، في هذه الجزئية كانت + +76 +00:05:28,980 --> 00:05:33,800 +الـissue free، ما كانت الـ… الخلل قادم من إدارة + +77 +00:05:33,800 --> 00:05:36,880 +المؤسسة نفسها، +مش مثلًا مسيح ومسلم، المفروض إدارة + +78 +00:05:36,880 --> 00:05:43,400 +المؤسسة حتى سياسات واضحة. أو بالنسبة لما قلت هي + +79 +00:05:43,400 --> 00:05:49,380 +مسيحية صوت، بس ممكن تخليله مكان يروح يدخّن ويأكل + +80 +00:05:49,380 --> 00:05:54,100 +ويشرب على العلن الآخرين. – مش على العلن، صحيح. – + +81 +00:05:54,100 --> 00:05:59,540 +واضح؟ هذا اسم التنوع الثقافي، وليس ثقافة المنظمة. + +82 +00:06:02,710 --> 00:06:07,930 +شكرا على المداخلات، في حد عنده شو معنى ثقافة مؤسسة؟ + +83 +00:06:07,930 --> 00:06:13,750 +يعطينا موقف ثقافة + +84 +00:06:13,750 --> 00:06:17,750 +المؤسسة، أنا الدكتورة، ممكن أحكي؟ من غير دي class + +85 +00:06:17,750 --> 00:06:24,070 +name مؤسسة، إيه المؤسسة؟ مثلًا، ده في مؤسسة عندها + +86 +00:06:24,070 --> 00:06:27,550 +ثقافة باللباس، اللبس الممنوع معيّن، ممنوع تلبس كذا، + +87 +00:06:27,550 --> 00:06:32,220 +و لازم الـUniform الجلبة بيكون كاملة، ممنوع الشيء + +88 +00:06:32,220 --> 00:06:35,580 +القصير، فهذا نوع من ثقافة المؤسسة، إنها بتخالف أو + +89 +00:06:35,580 --> 00:06:39,760 +مش بتخالف، يعني بتشدّد على الناس أو الزوّار، مش هقول + +90 +00:06:39,760 --> 00:06:42,380 +زوّار، الناس يعني كده تدخل المؤسسة، بتكون غير + +91 +00:06:42,380 --> 00:06:46,360 +ملتزمة بحيك لباسها، مثلًا في البنوك، في عندها styles + +92 +00:06:46,360 --> 00:06:51,320 +محدّدة، إنه لازم في لون محدّد، بلوزة، بنطلون، جاكت، + +93 +00:06:51,320 --> 00:06:54,970 +بنطلون، رسمي، يمكن هذا يُعتبر من ثقافة المؤسسة، شكراً + +94 +00:06:54,970 --> 00:06:58,450 +يا عزيزي، هذا يُعتبر من قوانين المنظمة، لأن الموظف + +95 +00:06:58,450 --> 00:07:02,910 +اللي بيخالف جاي اليوم Casual، واليوم لأ، رسمي، + +96 +00:07:02,910 --> 00:07:05,210 +اللي بتخالف، هذا قوانين المؤسسة المنظمة، يا + +97 +00:07:05,210 --> 00:07:11,890 +عزيزي. زي إيش ثقافة منظمة؟ AS ولا أنا أحكي؟ – أنا + +98 +00:07:11,890 --> 00:07:17,790 +ممكن أحكي يا دكتورة. – تفضلي. الثقافة المؤسسة زي ما + +99 +00:07:17,790 --> 00:07:22,170 +بدأت بتعرفي أقول لك هي نظام من القيم والمعتقدات، كل + +100 +00:07:22,170 --> 00:07:25,370 +مؤسسة بيكون عندها مجموعة من القيم اللي بتؤمن فيها + +101 +00:07:25,370 --> 00:07:29,790 +اللي بتكون من خلالها بتصيغ الرؤية والرسالة تبعت + +102 +00:07:29,790 --> 00:07:32,870 +المؤسسة، تبعتها والأهداف والاستراتيجيات اللي كيف + +103 +00:07:32,870 --> 00:07:36,070 +ممكن تحقّق لها هذه المبادئ أو القيم اللي تقدر تصل + +104 +00:07:36,070 --> 00:07:39,790 +إليها، فبتوقّع ثقافة المؤسسة يمكن ملخّصها شو هي + +105 +00:07:39,790 --> 00:07:43,190 +الرؤية والرسالة اللي بتتبنّاها المؤسسة، وبتكون هي + +106 +00:07:43,190 --> 00:07:46,990 +الـ… الـ زي بدنا نقول الأساس تبعها اللي من خلاله + +107 +00:07:46,990 --> 00:07:51,650 +بتتحرّك بالمجتمع، وبتقدر تنفّذ أنشطتها، بارك الله فيك، + +108 +00:07:51,650 --> 00:07:56,690 +هذه عبارة عن استراتيجية المؤسسة، أوي يا دكتور، لأنه + +109 +00:07:56,690 --> 00:08:00,800 +مثلًا إن المؤسسة تكون عندها ثقافة أن تستقبل، يعني أي + +110 +00:08:00,800 --> 00:08:04,480 +حد بيجي مثلًا، ما بيكونش فئة معينة، أنه لو إجا + +111 +00:08:04,480 --> 00:08:08,920 +الفريق زي ما ييجي الغني، أنه يحترموا كل الموجودين، + +112 +00:08:08,920 --> 00:08:14,220 +كل أي حد بيجي يحترمه بنفس الـ… ويعني يتم التعامل + +113 +00:08:14,220 --> 00:08:17,460 +معاه بنفس الأشياء، فده يمكن من ثقافة المنظمة، أن + +114 +00:08:17,460 --> 00:08:21,340 +نكون هيك. شكراً يا ناني. الـCulture تبع المنظمة + +115 +00:08:21,340 --> 00:08:25,760 +بيكون بين الموظفين فقط، ويكون متفق عليه، ومش شغطة + +116 +00:08:25,760 --> 00:08:31,600 +يكون مكتوب، إحنا بنلمسه. ماشي، على سبيل المثال، + +117 +00:08:31,600 --> 00:08:33,400 +يعني ممكن أن أنت بتمارسيه، وما تعرفيش أن هذا اسم + +118 +00:08:33,400 --> 00:08:38,280 +دقابة منظمة، في إحدى المدارس، النازرة، المعودة، + +119 +00:08:38,280 --> 00:08:42,600 +المعلمات، جابل الحصة الأولى والطابور يشربوا معاها + +120 +00:08:42,600 --> 00:08:46,620 +في إنجال الجهوز، خلاص، ومعملول الوقت صار إيش مسلم + +121 +00:08:46,620 --> 00:08:51,640 +فيه، جابل ما تيجي الحصة، كلهم قاعدين مسفطين + +122 +00:08:51,640 --> 00:08:56,020 +بيستنوا في الجهوز، هذا دقابة اسمها. بعض المؤسسات، + +123 +00:08:56,020 --> 00:09:01,200 +خاصة للخاصة، بتلاحظي المراخز إن الموظف واخد على + +124 +00:09:01,200 --> 00:09:05,420 +الموظفة بالزيادة. ممكن يخبط على كتف ويخبط على + +125 +00:09:05,420 --> 00:09:11,740 +كتفها وهاهاها والكلام هذا. ما حدش بيقدر ينكر الشيء + +126 +00:09:11,740 --> 00:09:16,560 +هذا، هم هي متعودين. أنتِ تعيّنتِ معهم، يا بصيري + +127 +00:09:16,560 --> 00:09:23,900 +زيهم، يا بتجنبي. تجنبك بيعملك مشاكل. المؤسسة + +128 +00:09:23,900 --> 00:09:28,300 +التانية، الموظف في حاله، الموظفة في حالها، علاقتهم + +129 +00:09:28,300 --> 00:09:31,580 +رسمية، يعني مايعنوش حاجة مخالفة للدين أنها تخبط + +130 +00:09:31,580 --> 00:09:35,620 +عليه أو حاجة، علاقة رسمية أو علاقة أخوية، لكن + +131 +00:09:35,620 --> 00:09:39,260 +مافيش فيها تجاوزات يعني، إنها تمسك إيده أو تضربه + +132 +00:09:39,260 --> 00:09:42,240 +بالدم الناس، ما بيصحش، يعني مزح، ما بيصحش، هيك + +133 +00:09:42,240 --> 00:09:46,320 +مخالف. ‏- تعبير. ‏- مؤسسة. عندنا في الجامعة + +134 +00:09:46,320 --> 00:09:49,580 +الإسلامية، على سبيل المثال، من ثقافة المؤسسة ممنوع + +135 +00:09:49,580 --> 00:09:54,400 +الأستاذ يقعد مع طالبة والباب مقفل، بعدين فيها + +136 +00:09:54,400 --> 00:09:58,720 +مساءلة. أنا مثلاً رايحة عند الدكتور، إجي الهواء، ساكر + +137 +00:09:58,720 --> 00:10:01,240 +الباب، بطير زي الصرخة، بفتحه. أول حاجة من ناحية + +138 +00:10:01,240 --> 00:10:05,480 +الشرعية حرام، إنك تجهز من الواحد لواحدك، في مكان + +139 +00:10:05,480 --> 00:10:08,760 +مغلق. ثاني حاجة، هي هيك المؤسسة، +بتنقّش زي الواحد + +140 +00:10:08,760 --> 00:10:13,220 +شوشرة أو كلام الفاضي، لابدوشه. فإحنا بنبه الطالبات + +141 +00:10:13,220 --> 00:10:16,040 +أنه ممكن تتعرض لمسألة وأنتِ مش عارفة، أما لما تروحي + +142 +00:10:16,040 --> 00:10:19,840 +عند الدكتور، خلي الباب مفتوح. مؤسسات ثانية عادي، + +143 +00:10:19,840 --> 00:10:23,870 +ممكن تدقوا الباب، تفتح، تلاقي أخ وأخُر قاعدين. هذه + +144 +00:10:23,870 --> 00:10:26,890 +اللي هي ثقافة المؤسسة. زي ما حكيتلكوا، يمكن الشغل + +145 +00:10:26,890 --> 00:10:34,010 +ما تكونش ملموسة. مثلاً، إجا مناسبة، مثلاً، بعد عيد + +146 +00:10:34,010 --> 00:10:38,050 +الفطر من ثقافة المؤسسة، إنه أول يوم دوام بعد إجازة + +147 +00:10:38,050 --> 00:10:41,870 +في العيد، كل واحد بيجيب لنا حاجة من بيته، حلويات، + +148 +00:10:41,870 --> 00:10:44,890 +كعك، إشي، وبنعمل حفلة صغيرة في المؤسسة. خلاص، إحنا + +149 +00:10:44,890 --> 00:10:50,270 +متعودين، كل عيد فطر بنعمل هيك. هذه ثقافتنا. واضحة؟ + +150 +00:10:50,270 --> 00:10:55,500 +إذن، ثقافة حاجة مش ملموسة وحاجة مش مكتوبة. لسة عشر + +151 +00:10:55,500 --> 00:11:00,160 +موعد تناول إفطار قسم الشغل الموظفين، خلاص، كلهم + +152 +00:11:00,160 --> 00:11:05,420 +لسة عشر أبوه هيفطر، هذا ثقافة، كاتبين لأ، بس أو + +153 +00:11:05,420 --> 00:11:07,960 +أنتِ جئتِ اشتغلتي معهم، جئتِ لهم، خلاص، بصيري + +154 +00:11:07,960 --> 00:11:12,480 +معهم، بس يقدّن الكل بيروح بتودة وبصلي، بصير أنتِ + +155 +00:11:12,480 --> 00:11:15,080 +التانية معاه، ما حدا وجه بيقولك تعالي والله إحنا + +156 +00:11:15,080 --> 00:11:19,760 +ثقافتنا، لأ، بأخذها بالاكتساب، بشوفهم إيش بيسوّوا، + +157 +00:11:19,760 --> 00:11:23,860 +إن ما خالفتنيش أنا بنشّي معهم، واضح؟ يعني في أخ من + +158 +00:11:23,860 --> 00:11:27,780 +غير الشرقين ماتوفد، جمعوا بعض الصبايا والشباب، «يا + +159 +00:11:27,780 --> 00:11:32,500 +الله أروح نعزي وأنتِ جديدة»، بتروحي معه، بتروحي + +160 +00:11:32,500 --> 00:11:36,960 +معه، واضح؟ ووصلت شو معناه، الثقافة ولا لسه؟ إذن + +161 +00:11:36,960 --> 00:11:44,600 +هي قيم مشتركة. اسمعيني يا أخوات؟ قيم مشتركة، يعني + +162 +00:11:44,600 --> 00:11:47,080 +ما ينفعش أنتِ لحالك تعملي ثقافة وقعدة مع عشر، عشر + +163 +00:11:47,080 --> 00:11:52,070 +موظف، لأ، قيم إحنا كلنا، فالموظفين، داخل مؤسسة ما + +164 +00:11:52,070 --> 00:11:54,130 +لهاش علاقة بالخارج يعني، +ما لهاش علاقة بثقافة + +165 +00:11:54,130 --> 00:11:59,150 +المجتمع. معتقدات إحنا بنؤمن فيها بتطبطب سلوكنا. + +166 +00:12:00,690 --> 00:12:04,250 +يعني فيها موظف تعبان كلنا بنساعده، هي ثقافتنا. + +167 +00:12:05,590 --> 00:12:11,750 +موظف بده يزوج خمس دقائق ويرجع بنغطي عليه. ما يطلعش + +168 +00:12:11,750 --> 00:12:15,130 +واحد الفلسفة يا جماعة، لأ. زي ما إحنا هنخدمك أنت + +169 +00:12:15,130 --> 00:12:19,890 +هتخدمنا. هذه هي ثقافة التعايش، المؤسسة يشترك فيها + +170 +00:12:19,890 --> 00:12:23,530 +جميع الأعضاء. طبعًا هي إذا الثقافة كانت مخالفة + +171 +00:12:23,530 --> 00:12:27,090 +للدين بالذات، خاصة في مجتمعاتنا إحنا، ممكن تؤدي + +172 +00:12:27,090 --> 00:12:30,010 +لإن الموظف يغير المؤسسة، أو خلاص، أنا مش قادرة + +173 +00:12:30,010 --> 00:12:33,670 +أتلقى، يعني جالها ارمي الطارحة، ما تلبسيش حجاب + +174 +00:12:33,670 --> 00:12:36,630 +بالشكل، هذا ارمي هرامي زي زميلاتك، تتطلع تلقى + +175 +00:12:36,630 --> 00:12:41,010 +شوية عن كل بنت رامين هرامي، لأ، هي ما حبتش، هي + +176 +00:12:41,010 --> 00:12:43,510 +بيضلها لابسة، مش عايزة شعرها يبين. خلاص، ما + +177 +00:12:43,510 --> 00:12:45,830 +بتقدرش يعني، ما حدا بيشبرها تضل، ما حدا بيشبرها + +178 +00:12:45,830 --> 00:12:49,330 +تعمل هيك، خلاص، بدها تعمل هيك، تضل، بدهاش، معلش، + +179 +00:12:49,330 --> 00:12:53,650 +في غيرها بيوافق. زي من ثقافات بعض المؤسسات والبنوك + +180 +00:12:53,650 --> 00:12:56,610 +بالذات، لما ييجي شهر رمضان، بيكونوا يعني الصبايا + +181 +00:12:56,610 --> 00:13:01,250 +اللي بالبنوك اللي مش إسلامية، لأن الحجاب في البنوك + +182 +00:13:01,250 --> 00:13:04,970 +الإسلامية لازم عليها. الصبايا طول السنة بشعرها + +183 +00:13:04,970 --> 00:13:11,190 +وبنطلون وبلوزة، ييجي رمضان، بتروح تلاقيهم كلهم حاطين + +184 +00:13:11,190 --> 00:13:16,030 +طرح، يخلص رمضان بيشيلوه، هذا ما اسمهوش دين، هذا + +185 +00:13:16,030 --> 00:13:21,290 +اسمها ثقافة المؤسسة، خلاص كلهم نفسهم طرحات، أنتِ + +186 +00:13:21,290 --> 00:13:23,410 +بتنفسي زيهم، ما بتخالفيش، يعني أنا ما بصفعش أنا + +187 +00:13:23,410 --> 00:13:26,650 +بأخالف، يعني كلهم مراهقين على العزة وأنا لأ، ليش إن + +188 +00:13:26,650 --> 00:13:30,470 +شاء الله؟ إلا ده كان عندي ظرف طارئ طبعًا، هذا + +189 +00:13:30,470 --> 00:13:34,490 +المقصود بالثقافة، وصلت ولا لسه، الثقافة تختلف من + +190 +00:13:34,490 --> 00:13:38,780 +مؤسسة لِأُخرى، ماشي؟ وممكن كمان اللي كانت تختلف من فرع + +191 +00:13:38,780 --> 00:13:41,040 +لآخر، يعني نفس المؤسسة إلها فروع عملتها، لكن + +192 +00:13:41,040 --> 00:13:45,720 +الثقافة مختلفة. الثقافة الأصل ما تخالفش العادات + +193 +00:13:45,720 --> 00:13:47,800 +والتقاليد والدين اللي في المجتمع، يعني ما نجيبش + +194 +00:13:47,800 --> 00:13:52,200 +حاجة نجيب لنفسنا الكلام، يطلعوا الزبائن يحكوا عنا + +195 +00:13:52,200 --> 00:13:58,740 +كلام موحش، ماشي، إيه ده؟ الثقافة بتكون باتفاقية، + +196 +00:13:58,740 --> 00:14:01,820 +طبعًا ما بتشترش الثقافة، هذا سؤال، تنشأ الثقافة عند + +197 +00:14:01,820 --> 00:14:05,970 +تأسيس المؤسسة، في بداية التأسيس، أو جايين موظفين + +198 +00:14:05,970 --> 00:14:10,370 +جدد، بيبدأوا يعملوا ثقافة، بشكل غير ملموس. شوية + +199 +00:14:10,370 --> 00:14:13,370 +شوية بصيرنا ثقافة، بيجوا موظفين آخرين بيمشوا على + +200 +00:14:13,370 --> 00:14:17,510 +نفس الخط. هل الثقافة قابلة للتغيير؟ آه طبعًا، أي + +201 +00:14:17,510 --> 00:14:21,910 +حاجة قابلة للتغيير والتبديل، إدخال، إخراج وحدة. إن + +202 +00:14:21,910 --> 00:14:29,890 +هي سلوك، هي قيم مشتركة، هي معتقدات مشتركة، ماشي، + +203 +00:14:29,890 --> 00:14:37,220 +بتطبطب سلوكنا داخل المؤسسة. واضحة ولا عيدها؟ ‏- واضحة + +204 +00:14:37,220 --> 00:14:41,060 +‏- واضحة. مين تعطينا مثال عن ثقافة موجودة في + +205 +00:14:41,060 --> 00:14:46,140 +مؤسستها من غير ذكر اسمها؟ ‏- أنا يا دكتورة ‏- + +206 +00:14:46,140 --> 00:14:52,710 +اتفضلي، مين معنا؟ ‏- وسام ‏- اتفضلي وسام، يمكننا + +207 +00:14:52,710 --> 00:14:57,710 +نشتغل في مركز تعليمي، كنا نشتغل في مركز تعليمي فكان + +208 +00:14:57,710 --> 00:15:02,010 +أكيد طبعًا فكنّا عندنا ثقافة خاصة مثلاً أول ما نوصل + +209 +00:15:02,010 --> 00:15:08,430 +للمركز نشرب شاي نسكافيه الساعة عشرة مثلاً نفطر كمان + +210 +00:15:08,430 --> 00:15:12,510 +مثلاً حين ما يقعد نظهر نصلّي الجماعة وقت الشغل + +211 +00:15:12,510 --> 00:15:17,830 +وقت الشغل يعني مركز تعليمي كان بدايته يعني شغل + +212 +00:15:17,830 --> 00:15:21,760 +شغل أكيد طبعًا بس كنا ما ناقصناش واجد نعمل هذا الشيء أه + +213 +00:15:21,760 --> 00:15:26,980 +صحيح فكنا لو حدا مرض أو إشي نجتمع مع بعض بعد + +214 +00:15:26,980 --> 00:15:31,260 +الدوام نزوره مثلاً أو في عزاء أو حدا مثلاً على فرض + +215 +00:15:31,260 --> 00:15:35,340 +المثال مرة كان في عندنا أستاذ يعني فكانت أمه راجعة + +216 +00:15:35,340 --> 00:15:39,560 +من الحج فرحنا لبعض واجتمعنا مع بعض وروحنا + +217 +00:15:39,560 --> 00:15:46,420 +عليها عشان بركب رجوع الحج فهي دقّالة نجتمع ممتاز، + +218 +00:15:46,420 --> 00:15:49,100 +فكنا أسرة واحدة يعني، هذه من الثقافات الميحة في + +219 +00:15:49,100 --> 00:15:52,760 +مجتمعنا، اللي هي الأمور الاجتماعية، إنك تحس إن أنتَ + +220 +00:15:52,760 --> 00:16:00,510 +ممكن أن شغلك أسوء كده على الرغم من أن نفس المركز له + +221 +00:16:00,510 --> 00:16:04,330 +فرع خاص ما كان فيه هذه الأشياء، ما كان فيه هذه + +222 +00:16:04,330 --> 00:16:07,190 +الثقافة أبدًا، يعني كان بس شغل شغل، بس، كل واحد + +223 +00:16:07,190 --> 00:16:10,590 +فيه بنفسه كانت. ممتاز، هذا اللي اللي بيوضح لنا إنه + +224 +00:16:10,590 --> 00:16:13,870 +ممكن تختلف الثقافة من فرع لآخر. تفضلي يا فاتن، شو + +225 +00:16:13,870 --> 00:16:16,790 +كان يا أنتِ؟ تفضلي يا فاتن. صحيح، أنا بدي أحكيها + +226 +00:16:16,790 --> 00:16:20,290 +لثقافة المنظمة، إذا حكينا، إحنا حكينا إن ثقافة + +227 +00:16:20,290 --> 00:16:23,330 +المنظمة تتأثر بالبيئة اللي موجودة فيها، عليك + +228 +00:16:23,330 --> 00:16:27,220 +الأفراد المنتسبين لهذه المنظمة أو ثقافة المنظمة + +229 +00:16:27,220 --> 00:16:30,920 +تبنى من ثقافة الأفراد اللي جايين على هذه المنظمة + +230 +00:16:30,920 --> 00:16:33,980 +يعني أنا إيش ثقافة الموظفين أو التابعين لهذه + +231 +00:16:33,980 --> 00:16:40,400 +المنظمة هم بيرسموا الثقافة لهذه المنظمة والبيئة + +232 +00:16:40,400 --> 00:16:43,820 +اللي هي ناجين منها واللي هي فعليًا موجودة فيها لأن + +233 +00:16:43,820 --> 00:16:46,900 +زي حضرتك ما حكيتي ممكن تكون نفس المنظمة في أكثر من + +234 +00:16:46,900 --> 00:16:49,880 +فرع بس بتلاقي الثقافات اللي فيها أو السلوكيات + +235 +00:16:49,880 --> 00:16:54,140 +المختلفة أه ممكن بيئتها يعني نفس المنطقة هذه تختلف + +236 +00:16:54,140 --> 00:17:01,250 +عن منطقة ثانية. أنا عندي ملاحظة، مداخلة صغيرة، + +237 +00:17:01,250 --> 00:17:05,570 +بحس مرات كثير أنا اشتغلت في عدد كبير من المؤسسات + +238 +00:17:05,570 --> 00:17:09,570 +محلية ودولية وعلى مستويات مختلفة، بحس كثير في + +239 +00:17:09,570 --> 00:17:14,030 +مؤسسات فيها خلط بين ثقافة المؤسسة والحرية الشخصية، + +240 +00:17:14,030 --> 00:17:19,470 +مرات بحس أن المؤسسة نظام استعباد يعني، فيه بيُحصر + +241 +00:17:19,470 --> 00:17:22,750 +الخيار الشخصي، إذا إحنا بنفطر على التسعة، حتى لو + +242 +00:17:22,750 --> 00:17:25,890 +أنتِ عندك شغل، مش هيخلص بعد العشرة بالليل، وأنتِ راح + +243 +00:17:25,890 --> 00:17:29,510 +تضطري تتأخري في المكتب أو تنضغطي، لأ، بدّكِ تفطري + +244 +00:17:29,510 --> 00:17:32,590 +معنا، إذا ما فطرتيش معناته، كذا، أو إذا أنتِ تحبي + +245 +00:17:32,590 --> 00:17:35,830 +تلبسي ألوان معينة، والمؤسسة، والبنات مثلاً، في + +246 +00:17:35,830 --> 00:17:39,470 +المؤسسة مش قانونها، يلبسوا ألوان ثانية، فأنتِ + +247 +00:17:39,470 --> 00:17:45,090 +مخالفة، فبحس أنه في خلط بين هذه الأشياء. لحظة، + +248 +00:17:45,090 --> 00:17:49,000 +لحظة، عشان نوضح الصورة. هل المؤسسة إلها uniform + +249 +00:17:49,000 --> 00:17:55,400 +معين أم لا؟ «لا» إذا إلها uniform معين، هذه مش + +250 +00:17:55,400 --> 00:17:59,260 +ثقافة، هذا اسمه سياسات إدارية لازم تتطبق عليها + +251 +00:17:59,260 --> 00:18:03,420 +جزاء للمخالفين، أما إذا لكوا مُطمَق الحرية تلبس + +252 +00:18:03,420 --> 00:18:06,400 +اللقطة، «لأ، أنا ما بحكي عن الـ» ما تجيش اللقطة + +253 +00:18:06,400 --> 00:18:09,680 +لبسالنا المراكز رايحة على الصندوق يعني، هي في شغل، + +254 +00:18:11,780 --> 00:18:14,620 +يعني تلبس الليلة المتناسقة، مش مفيدة للنظر بقى، + +255 +00:18:14,620 --> 00:18:16,980 +يعني ما تلفتش لبسها الناس تتطلع إيه إحنا جايين + +256 +00:18:16,980 --> 00:18:21,660 +عوين عفرها، وبرضه ما تلبسش لمراحل زم شر شر، يعني + +257 +00:18:21,660 --> 00:18:26,180 +هو برضه مانيش بالمنطقة إحنا، + +258 +00:18:26,180 --> 00:18:31,480 +لكن لو لبسها مرتب، والأمين يكون جيد، لبسها حلو، ما +259 +00:18:31,480 --> 00:18:32,520 +بيحق لأحد يتدخل، + +260 +00:18:35,250 --> 00:18:38,170 +يعني معيني أنا بتفخش في هذا عيش كتير، بس أنا بحترم + +261 +00:18:38,170 --> 00:18:41,370 +السياسات، يعني مثلا أنا حياتي الشخصية ما بلبس في + +262 +00:18:41,370 --> 00:18:43,750 +الجلباب، لكن لما تتوظف في اسم مؤسسة بتلبس جلباب، + +263 +00:18:43,750 --> 00:18:47,830 +بقتزن تماما ومن غير أي اعتراض، ماعنديش أي مشكلة، + +264 +00:18:47,830 --> 00:18:51,600 +أه، السياسات إلزامية، لكن مرات الثقافة المؤسسة + +265 +00:18:51,600 --> 00:18:55,060 +بيخلطوها بالـ «حرية الشخصية»، يعني إذا إحنا في + +266 +00:18:55,060 --> 00:18:58,560 +المؤسسة متعودين زي ما حكت نفطر على العشرة، بديك + +267 +00:18:58,560 --> 00:19:02,260 +تيجي سواء حابة، مش حابة، مجاملة، مثلا إحنا في + +268 +00:19:02,260 --> 00:19:06,560 +المؤسسة البنات من حال، هم معتقدين مثلا إنه الألوان + +269 +00:19:06,560 --> 00:19:10,000 +الفاتحة مش راكزة، فإنت ممنوع تلبسي ألوان فاتحة، أو + +270 +00:19:10,000 --> 00:19:14,900 +مثلا معتقدين إنه يعني لاعتقادات شخصية، فبيرضوها + +271 +00:19:14,900 --> 00:19:18,280 +على الأشخاص اللي بيحسوا فيه، حطةفتر فيها فاصل وإحنا + +272 +00:19:18,280 --> 00:19:21,300 +في المؤسسات ما بنفهموش يعني. بحس إن الكل بتدخل في + +273 +00:19:21,300 --> 00:19:25,140 +كله بحجة السياسة أو الثقافة. الثقافة لا تعني + +274 +00:19:25,140 --> 00:19:28,760 +التدخل في خصوصيات الآخرين. يعني أنت اليوم لابسة + +275 +00:19:28,760 --> 00:19:33,940 +إشارب موفي، أنا إيش تخلني كزميلة؟ بس بعض الموظفين + +276 +00:19:33,940 --> 00:19:36,620 +بيحطوا هالمنصية على الآخرين، يعني لابسة لبس حلوة، + +277 +00:19:36,620 --> 00:19:40,780 +أول ماتة، ليش هنتقل يعني؟ في صحيح أنا عامل بحكي + +278 +00:19:40,780 --> 00:19:45,360 +عنه إنه بيتدخل يعني، أو مثلًا، مش ثقافة، هذا بندرج + +279 +00:19:45,360 --> 00:19:46,140 +تحت الصراع. + +280 +00:19:49,150 --> 00:19:52,450 +هذا اللي علاقة بالصراع بينهم مثلا أنا صار في موقف + +281 +00:19:52,450 --> 00:19:57,510 +أنه إحنا متعودين إنه في إحنا من الضفة يعني وغزة + +282 +00:19:57,510 --> 00:20:00,850 +أنا من ثمية لمكتب الضفة في مؤسسته إحنا متعودين إنه + +283 +00:20:00,850 --> 00:20:03,950 +لما يجي حدا من الضفة لغزة يجيب بشوكلت ولا هدية ولا + +284 +00:20:03,950 --> 00:20:07,510 +أي شيء يعني لما إن زماننا مؤسسة وبنشوفش بعض من + +285 +00:20:07,510 --> 00:20:10,590 +فترة لفترة واللي بديه يروح من غزة لضفة بديه ياخد + +286 +00:20:10,590 --> 00:20:16,830 +يخدونا الناس مثلا من الضفة لما يجوا غزة مثلا كانت + +287 +00:20:34,040 --> 00:20:35,440 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +288 +00:20:37,120 --> 00:20:40,120 +أه يعني، بس إنه إحنا عشان بيروحوا بيجوا فبيجيبوا، + +289 +00:20:40,120 --> 00:20:45,960 +هدية زيك صار شيء ثابت، فهي بتجيب دايما أشياء أو أشياء + +290 +00:20:45,960 --> 00:20:48,840 +غالية أو أشياء لذيذة وما بتحسش بالرغم من مرات ما + +291 +00:20:48,840 --> 00:20:53,100 +بتجيبش، يعني فتحوها. ‏- قبل سؤال، إيش تفسيرك من + +292 +00:20:53,100 --> 00:20:55,640 +تصرف الموظفات؟ ‏- هذه فرضية شخصية يعني، أنت زي + +293 +00:20:55,640 --> 00:20:58,500 +الذكورية بتعملها، ما بتجيبش، هذا مش قانون ولا نص ولا + +294 +00:20:58,500 --> 00:21:00,960 +أي حاجة إن هي لازم تجيب. ‏- يا أختيا، محتاجة + +295 +00:21:00,960 --> 00:21:02,980 +معاكوا جايبالكوا هدية، وين مشكلتكوا يعني + +296 +00:21:11,470 --> 00:21:17,050 +سمعاني؟ سمعاني؟ عندي ولا عندي كنت أنا ضعيف؟ لأ + +297 +00:21:17,050 --> 00:21:21,810 +ممكن أنت تجيب أخر إشه يعني هي محترماكوا وجايبة + +298 +00:21:21,810 --> 00:21:30,330 +هدية الأصل زوقيا نحترم الـ issue ونُحافِظ فيه بس واضح + +299 +00:21:30,330 --> 00:21:33,410 +أنه فيه إن في الموضوع يعني. لو ما جابت، المفروض + +300 +00:21:33,410 --> 00:21:36,490 +ما حد يتكلم عليها ولا حد هيكلمها ولا حد هيتدخل + +301 +00:21:36,490 --> 00:21:40,590 +لأنه هذا مش قانون ولا شيء ولا نص ولا قرآن ولا + +302 +00:21:40,590 --> 00:21:45,610 +سياسة ولا أي شيء، هذه فرضية شخصية بشكل كامل. يمكن + +303 +00:21:45,610 --> 00:21:48,730 +الست عندها صدفة ما جادش الـ Jeep أو أخذوا اليهود + +304 +00:21:48,730 --> 00:21:54,770 +على الحاجز أو شيء يعني. أو يمكن هي حساكمها مش كتير + +305 +00:21:54,770 --> 00:21:58,290 +يعني welcoming ولا كتير متقالفين معها، فكتر ما أنا + +306 +00:21:58,290 --> 00:22:01,870 +جايبة يعني، إنه مش حاسة إنه هالحميمية بتجيب نتيجة + +307 +00:22:01,870 --> 00:22:06,330 +مثلا. والله يا عزيزي الشغل مع الستات، الشغل مع + +308 +00:22:06,330 --> 00:22:12,290 +الستات يا أختي، بدك تحط عصابة في تلاجة بردة، أنت + +309 +00:22:12,290 --> 00:22:15,750 +بتكون متصرفي بخاصة أني وإنما صاحين وعاملين مشكلة، + +310 +00:22:15,750 --> 00:22:18,450 +الشغل مع الستات بالذات غلبة، ماعرفش ليش، خلاص، + +311 +00:22:18,450 --> 00:22:19,090 +عقليتهم. + +312 +00:22:21,980 --> 00:22:25,440 +أنا أشتغلت في مؤسسة حملت، يعني أشتغلت ما كنتش حامل + +313 +00:22:25,440 --> 00:22:30,760 +وحملت، فأنا هيك يعني، أه أصي لو حابتي الليلة فهي + +314 +00:22:30,760 --> 00:22:34,220 +في زميلاتي بيضالهم يتخربطوا طبعا على الباب إنه أنا + +315 +00:22:34,220 --> 00:22:37,880 +بيفكروني طالعة، فأنا في زميلتي، بدي بتلبسي الدبلة، + +316 +00:22:37,880 --> 00:22:40,480 +طب أنا صبر ورمين ومش قادرة ألبس الدبلة، أنا حامل + +317 +00:22:40,480 --> 00:22:43,460 +وحامل، حامل بيبين أنا مش جوزة وسيدة، حامل، + +318 +00:22:43,460 --> 00:22:47,660 +ماعرفش أكتر منك، لأ بديت تلاقي، يعني بصارت تدخل + +319 +00:22:47,660 --> 00:22:52,940 +يعني، اسمه فظيعة، أهدى، أنا بلبس نظارات شمسية، + +320 +00:22:52,940 --> 00:22:57,080 +بلبس نظارات شمسية، في ناس مفكرني، مثلا، مثلا، + +321 +00:22:57,080 --> 00:23:00,520 +مثلا، بأشعر أني أنا مش ماشي برقاقة، أحكيلي كفات، + +322 +00:23:00,520 --> 00:23:03,860 +إن أنا عندي مشاكل صحية في عيني، فلازم بنوع طبيب + +323 +00:23:03,860 --> 00:23:07,550 +ألبسها، بحس إنه هيتدخل في الخصوصية طبعًا، مدالك + +324 +00:23:07,550 --> 00:23:09,290 +الشغل مش مش مش مش مش مش مش مش مش مش مش مش مش + +325 +00:23:09,290 --> 00:23:09,790 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +326 +00:23:09,790 --> 00:23:09,850 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +327 +00:23:09,850 --> 00:23:10,430 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +328 +00:23:10,430 --> 00:23:11,370 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +329 +00:23:11,370 --> 00:23:13,290 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +330 +00:23:13,290 --> 00:23:18,630 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +331 +00:23:18,630 --> 00:23:19,590 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +332 +00:23:19,590 --> 00:23:22,070 +مش مش مش مش مش مش مش مش مش مش مش مش مش مش مش + +333 +00:23:22,070 --> 00:23:32,430 +مش مش مش مش مش مش مش مش مش + +334 +00:23:34,430 --> 00:23:37,350 +أنا شايفة عادي، يعني هي حاطة النظارة في رأسها، على + +335 +00:23:37,350 --> 00:23:40,670 +فكرة أنا بحط النظارات في رأسي، فبتفاجأ أن البعض + +336 +00:23:40,670 --> 00:23:42,830 +بياخدوني على جملي ويوشوشوني، ويروح ويحكي له طيب فلان + +337 +00:23:42,830 --> 00:23:46,870 +ما تحطش النظارة في رأسه، فانا بقول طب وين المخالفة + +338 +00:23:46,870 --> 00:23:50,630 +الشرعية؟ وين المشكلة؟ ما بفهمش إيش الخلاف؟ + +339 +00:23:50,630 --> 00:23:53,030 +ثقافة، هيبقى قولك هذا ثقافة مؤسسة، فتفهم؟ هذا + +340 +00:23:53,030 --> 00:23:57,450 +ثقافة مش ليها، هذا تدخل في الآخرين over، مش هيك + +341 +00:23:57,450 --> 00:24:00,650 +يعني طبعًا ما بحكيش، حطيها في رأسك، تلبسيها، ترميها، + +342 +00:24:00,650 --> 00:24:03,750 +ما بحكيش، حتى لو إيش أحد أحكالي عشان، ما بتدخلش، + +343 +00:24:03,750 --> 00:24:08,230 +بحس إنه وين المشكلة في إن النظارة مقبعة في رأسك + +344 +00:24:08,230 --> 00:24:11,990 +يعني؟ وين المشكلة؟ امسكيها بالظبط عشان الحلقة «ما + +345 +00:24:11,990 --> 00:24:15,510 +بعرف»حتى في سلوكيات، يا عمتي، حتى لو أنت مثلا + +346 +00:24:15,510 --> 00:24:19,650 +بتعتبرها خطأ وغيرك بيعتبرها صح، باختيار شخصي، مش + +347 +00:24:19,650 --> 00:24:22,670 +بنص إنه بيحكي إنه غلط ولا صح، مش ضرورية تفرض رأيك + +348 +00:24:22,670 --> 00:24:26,170 +الشخصي عشان أنت مثلا بتفكر إن مثلا جميع العاملات + +349 +00:24:26,170 --> 00:24:29,450 +في هذه المؤسسة فتعملوا هذا السلوك وأن هذا صار فرض + +350 +00:24:29,450 --> 00:24:33,990 +على جميع العاملات؟ يا عمتي، هي حر وإحنا مانعرف، هو + +351 +00:24:33,990 --> 00:24:38,250 +مش فرض أنا إذا، عفوا يعني يا نشما، إذا أنه في سلوك + +352 +00:24:38,250 --> 00:24:42,710 +أو في شيء من حد هو مش عاجبني، مش فرض أنا أنصأ إنه + +353 +00:24:42,710 --> 00:24:45,230 +أنا المفروض دقالت هذه المنظمة في عندها سلوك معين + +354 +00:24:45,230 --> 00:24:47,330 +أو في عندها ثقافة معينة، إذا أنا مش قادرة إنه + +355 +00:24:47,330 --> 00:24:51,040 +أنسجم معها، إنه أنا أجبر حالي عليها يعني، لأ، إذا + +356 +00:24:51,040 --> 00:24:54,040 +هما الـ… ‏- دعنا نشوف إن الموظفات إذا اتفقوا بينهم + +357 +00:24:54,040 --> 00:24:57,580 +على سلوك معين بيفردوه، أنا هيك بشوف في المؤسسات، + +358 +00:24:57,580 --> 00:25:00,020 +بيشتغلوا، بيشتغلوا. ‏- أه، فأنا فاهمة عليك، والله، + +359 +00:25:00,020 --> 00:25:03,840 +أنا فاهماك، هو أكيد بيكون شيء متعب، لأنه أنت بتحس + +360 +00:25:03,840 --> 00:25:07,540 +حالك إما إن أنت بتسُلُخ عكس السيارة، هيك بيفكروك، + +361 +00:25:07,540 --> 00:25:10,800 +أو يعني هيك بيصيروا يحسسوك، فبيعملوا عليك، خلّيني + +362 +00:25:10,800 --> 00:25:13,640 +أقولها ربطية يعني، ‏- أه. ‏- هذه ليش، خارج السرب + +363 +00:25:13,640 --> 00:25:17,820 +يعني، بس بالنهاية… + +364 +00:25:34,940 --> 00:25:36,340 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +365 +00:25:45,710 --> 00:25:49,810 +وبرضه أنت كموظف عليك دول أن أنت ما تسمعيش لحد يدخل + +366 +00:25:49,810 --> 00:25:53,170 +في حياتك بالشكل الزيادة بدل أن صحبتك المقاربة + +367 +00:25:53,170 --> 00:25:57,010 +الانتماء ليش دخل؟ + +368 +00:25:59,990 --> 00:26:03,530 +صحيح يا دكتور، بس مرات، أنا مش عارفة، أنا معلومة + +369 +00:26:03,530 --> 00:26:06,430 +خدعة كتير في نفسي، بس أنا بتأذى منه كتير، يعني أنا + +370 +00:26:06,430 --> 00:26:10,010 +مثلا مؤسسة دولية، عنا ثقافة لـSocial Media، لازم + +371 +00:26:10,010 --> 00:26:12,290 +نكون راكزين، لازم نحافظ على Prestige المؤسسة، + +372 +00:26:12,290 --> 00:26:14,870 +ماعرف، إنه يعني تبطل إليك حرية شخصية كتير، لكن + +373 +00:26:14,870 --> 00:26:17,130 +مرات فيه تمادي على الآخر، إنه يعني أنت ممنوع + +374 +00:26:17,130 --> 00:26:22,610 +تنزلي ولا post مثلا إنه مش رسم كتير أو عن الأعمال + +375 +00:26:22,610 --> 00:26:26,390 +الاختيارية، أو يعني أنا في الآخر سكّعت الـSocial + +376 +00:26:26,390 --> 00:26:29,190 +ميديا، يعني أنه حس إنه الاشتياق صار over، صارت + +377 +00:26:29,190 --> 00:26:29,590 +الـ S + +378 +00:26:41,690 --> 00:26:43,090 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +379 +00:26:55,970 --> 00:26:59,530 +بيهزأ إن النساء لو حتى بترطي في الكلام لأ بيحسموك + +380 +00:26:59,530 --> 00:27:01,890 +على صفحة التفصيل، بيفوتوا عليها لأن هذا اسمها - + +381 +00:27:01,890 --> 00:27:06,990 +إنكهات الحريات - أنا مانيش بقين سكرت لإنه ثمة - + +382 +00:27:06,990 --> 00:27:09,230 +ده طلع مقارنة تانية، شوية بس diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/SoKjj4nxhT8_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/SoKjj4nxhT8_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..ae4185c88d36cbbc4982074c534bf426680225c2 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/SoKjj4nxhT8_raw.json @@ -0,0 +1 @@ +{"segments": [{"id": 1, "seek": 2372, "start": 0.0, "end": 23.72, "text": "ويتزن فيها أعضاء المنظمة وهي تعمل كإيطار مرجع لسلوك الأفراد إن الأفراد الموظفين لازم يكونوا 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+00:00:08,780 --> 00:00:10,820 +الله الرحمن الرحيم أهلا وسهلا بكم في الجزء الثاني + +3 +00:00:10,820 --> 00:00:15,260 +من موضوع أدقابة، تفضلي أنتِ كنا بنحكي بأهداف + +4 +00:00:15,260 --> 00:00:19,140 +الرقابة، آخر هدف من أهداف الرقابة تحقيق العدالة + +5 +00:00:19,140 --> 00:00:23,300 +والمحافظة على حقوق العاملين في المؤسسة وأنا أراقب + +6 +00:00:23,300 --> 00:00:29,020 +هل كل عامل بالمؤسسة بياخد حقوق إجازات وبياخدها زي ما + +7 +00:00:29,020 --> 00:00:32,600 +هي يعني مثلا عنده أيام إجازة هو عن جد بيستفيد منها + +8 +00:00:32,970 --> 00:00:37,650 +هل في موظف أعلى من موظف بيعامله بشكل سيء ولا أو + +9 +00:00:37,650 --> 00:00:41,190 +مثلا بيتدخل في أمور مش لازم يتدخل فيها أو لا، هذه + +10 +00:00:41,190 --> 00:00:47,160 +الأشياء لازم تكون بتتحققها عملية الرقابة في المؤسسة + +11 +00:00:47,160 --> 00:00:52,800 +في أي سؤال؟ أهداف الرقابة اللي طوزت أنتجناهم من ما + +12 +00:00:52,800 --> 00:00:56,400 +هي مهات التفكير اللي هي التكيف مع الوضع اللي بتعيش + +13 +00:00:56,400 --> 00:00:59,880 +فيه المؤسسة كمان تقليل الأخطاء وتقليل الانحرافات + +14 +00:00:59,880 --> 00:01:04,940 +وتقليل التكاليف وكمان انسجام الموظفين في العمل + +15 +00:01:04,940 --> 00:01:10,720 +بالإضافة لتحقيق العدالة في العمل ننتقل + +16 +00:01:10,720 --> 00:01:15,360 +إلى أغراض الرقابة عندنا أغراض الرقابة + +17 +00:01:18,860 --> 00:01:24,620 +أولا التكييف مع التغيرات البيئية التكييف مع + +18 +00:01:24,620 --> 00:01:31,080 +التغيرات البيئية وتقليل آثارها من نفسه يعلى، + +19 +00:01:31,080 --> 00:01:39,220 +أغراض ولا أهداف ساعدوها لو سمحتوا كيف؟ إيش يا + +20 +00:01:39,220 --> 00:01:43,620 +دكتورة؟ إيش الأهداف بين الأغراض ولا أهداف؟ + +21 +00:01:45,690 --> 00:01:49,070 +الأهداف دائماً بتكون أشمل، أشمل من الأغراض، يعني + +22 +00:01:49,070 --> 00:01:52,670 +الأغراض بتكون يعني نقاط معينة الأغراض، فأنا بدي + +23 +00:01:52,670 --> 00:01:56,730 +أحوضها عشان أنصاريها، بس الأهداف بتكون يعني لكل شيء + +24 +00:01:56,730 --> 00:02:01,550 +فيه له هدف، يعني لكل مرحلة من التخطيط أو الشيء + +25 +00:02:01,550 --> 00:02:04,690 +يعني بتكون له هدف محطوط، فالأهداف بتكون دائماً + +26 +00:02:04,690 --> 00:02:10,950 +أوسع من الأغراض – أيضًا، شكراً، أيضًا + +27 +00:02:14,660 --> 00:02:18,380 +بتوقع الهدف هو اللي بيقول يعني أنا عندي أغراض أنا + +28 +00:02:18,380 --> 00:02:21,900 +.. أغراض أنا ليش بعمل .. يعني الهدف أنه أنا هو + +29 +00:02:21,900 --> 00:02:27,360 +اللي هيوصلني لأغراض الرقابة مثلا عندي الأهداف + +30 +00:02:27,360 --> 00:02:31,900 +بتكون مقصصة، تفصيلة، يعني الغرض أشمل وأوسع من + +31 +00:02:31,900 --> 00:02:38,840 +الهدف الأهداف بتساعدني عشان أحقق أغراض الرقابة + +32 +00:02:42,610 --> 00:02:49,130 +يعني الغرض ليش أنا بس على تحت هذا الهدف؟ ‏- أيضًا؟ + +33 +00:02:49,130 --> 00:02:55,430 +‏- مين + +34 +00:02:55,430 --> 00:03:00,390 +عنده اجتهاد؟ + +35 +00:03:00,390 --> 00:03:05,110 +‏- كل شيء؟ ‏- خلاص، يعني أيقظته؟ ‏- + +36 +00:03:09,500 --> 00:03:12,780 +يعني زي ما حكينا الأغراض يعني بتكون على مدى بعيد + +37 +00:03:12,780 --> 00:03:18,200 +شيء يعني مش فورا بده هذا أما الهدف بيكون لكل مرحلة + +38 +00:03:18,200 --> 00:03:23,040 +فيه له هدف لكل شيء فيه له هدف فبتكون الأهداف يعني + +39 +00:03:23,040 --> 00:03:26,820 +بتشمل كل شيء في الرقابة مثلا بتشمل كل شيء في اللي + +40 +00:03:26,820 --> 00:03:29,840 +بدنا نعمله okay + +41 +00:03:30,700 --> 00:03:33,700 +الهدف هو النتيجة النهائية التي نسعى للوصول إليها. + +42 +00:03:34,260 --> 00:03:36,400 +ماشي، وحكينا عن المحاضرة الماضية، لما شرحنا + +43 +00:03:36,400 --> 00:03:40,440 +التخطيط، حكينا عن الـSmart، اللي هي خصائص الأهداف + +44 +00:03:40,440 --> 00:03:47,620 +الناجحة. الغرض أوسع وأشمل شوية من الهدف، الغرض + +45 +00:03:47,620 --> 00:03:50,920 +أوسع وأشمل شوية من الهدف، قولي بالله، في ناس + +46 +00:03:50,920 --> 00:03:54,200 +بيشوفوه من نفس الشيء، بس هو في بينهم فرق، في بينهم + +47 +00:03:54,200 --> 00:04:00,330 +إيش فرق.إذا ارتبط الهدف بأرقام، مقاييس، بيصير غلط، + +48 +00:04:00,330 --> 00:04:04,270 +مرتبطش، بيبقى الهدف، ماشي، لكن من صفات الهدف اللي + +49 +00:04:04,270 --> 00:04:09,470 +هي وجود مقياس زي ما أخذنا في اسمارة المرة الماضية، + +50 +00:04:09,470 --> 00:04:13,150 +أنا على فكرة حذفت شريحة الأهداف لإني لقيت الأغراض + +51 +00:04:13,150 --> 00:04:16,650 +نفسها، فراحوا البنات رجعوها، فهم وقعوا أنفسهم في + +52 +00:04:16,650 --> 00:04:20,530 +هدر ما أزرقوا، ودخلوا في الفحر، خدي بالك، أنا + +53 +00:04:20,530 --> 00:04:23,530 +حذفت، عشان البنات هيسندهم لبس، طب هادي هي هادي، + +54 +00:04:23,530 --> 00:04:28,980 +فرجعوها تاني، ماشي، مرة ثانية، الهدف والغرض هما + +55 +00:04:28,980 --> 00:04:31,940 +اثنين نتيجة نهائية، لكن إذا طبق الهدف دا رقم، بيصير + +56 +00:04:31,940 --> 00:04:35,660 +غرض، ماشي؟ إذا طبق المقياس، بيصير غرض، ما تبقاش بضال + +57 +00:04:35,660 --> 00:04:39,880 +الهدف، لكن من خصائص نجاح الهدف إن يكون عندهاش رقم، + +58 +00:04:39,880 --> 00:04:45,320 +فضلي قبلك، فضلي. أغراض الرقابة، التكيف مع التغيرات + +59 +00:04:45,320 --> 00:04:49,300 +البيئية، تقليل الأخطاء المحتملة والرقابة في + +60 +00:04:49,300 --> 00:04:52,380 +المواضع المتساعد فيها الانسجام، مواكبة التعقيد + +61 +00:04:52,380 --> 00:04:57,030 +الوظيفي وتقليل التكاليف، هنحكي عنه بالتفصيل، أغراض + +62 +00:04:57,030 --> 00:05:00,230 +المرافقة، + +63 +00:05:00,230 --> 00:05:05,710 +الرقابة هذه اللي طلعناها من هنا يعني تفضل، وصلت + +64 +00:05:05,710 --> 00:05:10,530 +هنا، تفضلي دكتورة، بس بعدي ستة أفكار دكتورة، الحين + +65 +00:05:10,530 --> 00:05:14,030 +احنا وإحنا ندرس، نفهم إن أغراض الرقابة هي نفسها + +66 +00:05:14,030 --> 00:05:18,530 +هدف الرقابة نفس الكلام، بس صياغة مختلفة، بس هو نفس + +67 +00:05:18,530 --> 00:05:23,110 +الجوهر هم البنات حابين يعزوكوا، فبيزودوا قاعدين في + +68 +00:05:23,110 --> 00:05:30,500 +الشراع أولاً التكيف مع التغييرات البيئية والمساعدة + +69 +00:05:30,500 --> 00:05:33,820 +المدراء على استباق التغييرات والتعامل معها والتكيف + +70 +00:05:33,820 --> 00:05:38,020 +مع الحالة الجديدة يظهر هذا الغرض أهمية الرقابة + +71 +00:05:38,020 --> 00:05:41,840 +الخاصة بالمتغيرات البيئية الجارية التي يمكن أن + +72 +00:05:41,840 --> 00:05:46,280 +تواجهها ضغوط بهذه الخاصية الـDynamic Mechanics + +73 +00:05:46,280 --> 00:05:51,280 +الخارجية توضح أهمية العلاقة ما بين التخطيط + +74 +00:05:51,280 --> 00:06:02,510 +والرقابة توضع المدارس الأهداف والخطط التي تلزم + +75 +00:06:02,510 --> 00:06:06,590 +وقتها لتنفيذها وخلال تلك الفترة التي يُنفذ فيها + +76 +00:06:06,590 --> 00:06:11,670 +هذه الأهداف تحدث تغيرات عديدة التغيرات هتكون + +77 +00:06:11,670 --> 00:06:18,410 +بيئية، فهي تعمل فيها ويستدعي بعض هذه التغيرات + +78 +00:06:18,410 --> 00:06:23,030 +تعديل الشركة لما عندي مثلا يصير أي تغيير بيئي على + +79 +00:06:23,030 --> 00:06:30,250 +المشروع احنا أو في المؤسسة بيخلينا مشغورين على أنه + +80 +00:06:30,250 --> 00:06:35,170 +احنا نقوم بتغيير أو في تعديل في خطط الشركة أو قد + +81 +00:06:35,170 --> 00:06:41,330 +تجعل من هذه الأهداف غير واضحة مثلا عندي أنا عند + +82 +00:06:41,330 --> 00:06:45,570 +مجموعة أهداف عندي صارت تغير في البيئة لما صار عندي + +83 +00:06:45,570 --> 00:06:49,000 +تغير في البيئة الأهداف هذه صار إن أنا أوصل لها + +84 +00:06:49,000 --> 00:06:56,640 +وأحققها مستحيل إيش وظيفة الرقابة؟ بتكون الرقابة + +85 +00:06:56,640 --> 00:07:02,020 +مصممة بطريقة جيدة تساعد المدير على التنقل ومراقبة + +86 +00:07:02,020 --> 00:07:06,300 +وتعديل الخطط والأهداف لمواكبة هذه التغيرات إذا أنا + +87 +00:07:06,300 --> 00:07:14,240 +كنت مصممة أو عملية التخطيط عندي تمت بشكل جيد و + +88 +00:07:14,970 --> 00:07:21,170 +تنبأت بحدوث هذه التغييرات البيئية بإن عملية + +89 +00:07:21,170 --> 00:07:29,270 +الرقابة عندي مشكورة بأن التغييرات البيئية تقوم + +90 +00:07:29,270 --> 00:07:33,390 +بتغيير الخطة والانتقال إلى الخطة التي تلاقي هذه + +91 +00:07:33,390 --> 00:07:37,230 +التغييرات البيئية وتقوم بتعديل على الخطة والأهداف + +92 +00:07:37,230 --> 00:07:42,370 +اللي بتلاقي التغييرات البيئية الجديدة. إذًا يقصد بالتكييف + +93 +00:07:42,370 --> 00:07:46,020 +على التغييرات البيئية. إذا بتذكروا في + +94 +00:07:46,020 --> 00:07:49,780 +التخطيط حكينا إنه احنا بنحاول نتنبأ بإيش بندرس + +95 +00:07:49,780 --> 00:07:53,080 +في المستقبل، وبنكتب سيناريوهات. التكييف مع البيئة + +96 +00:07:53,080 --> 00:07:56,700 +بيساعدني على اغتنام الفرص. لو أنا مركزة في البيئة + +97 +00:07:56,700 --> 00:08:00,200 +ومتابعاها وإيش بيحصل وإيش حكوا وإيش متوقع السيرة، + +98 +00:08:00,200 --> 00:08:05,240 +ده بيساعدني على اغتنام الفرص وتجنب إيش الأخطار. زي ما + +99 +00:08:05,240 --> 00:08:09,600 +حكينا، أي خطأ يحصل أو ظهرت هيك حاجة، هيك مفاجأة، + +100 +00:08:09,600 --> 00:08:13,180 +ممكن أنا مركزة في الشغل، بكتشفها، بعالجها. عشان ما + +101 +00:08:13,180 --> 00:08:17,740 +أخليهاش إيش تتوقع من إيه؟ تفضلي ليه تراكم + +102 +00:08:17,740 --> 00:08:20,660 +الأخطاء؟ إن الأخطاء الصغيرة والانحرافات قد لا + +103 +00:08:20,660 --> 00:08:24,780 +تؤثر في المنظمة ماليًا مثلا ولكن تراكم هذه الأخطاء + +104 +00:08:24,780 --> 00:08:28,800 +والانحرافات الصغيرة يمكن أن تودي لمشكلة كبيرة و + +105 +00:08:28,800 --> 00:08:32,660 +لذلك يجد معالجتها أولًا بأول مثلًا إن عندي زي ما + +106 +00:08:32,660 --> 00:08:36,060 +حكينا بالأول مثلًا يتأخرون بالمال عن العمل بيجي + +107 +00:08:36,060 --> 00:08:38,960 +الساعة تسعة العمل اللي بيبدأ الساعة ثمانية وبيجي + +108 +00:08:38,960 --> 00:08:43,700 +الساعة تسعة في عندي ساعة ساعة فاقد وقت ساعة أو + +109 +00:08:43,700 --> 00:08:48,340 +مثلًا بيروح متأخر برضه هذا يوم عن يوم عن يوم لو + +110 +00:08:48,340 --> 00:08:51,720 +إحنا حسبنا عدد الساعات الفاقد اللي هو كان المفروض + +111 +00:08:51,720 --> 00:08:55,220 +أن العامل يستفيد منها بالعمل لكن هو تأخر عن العمل + +112 +00:08:55,220 --> 00:08:59,240 +بيعطيني مشكلة حتى لو أنها مشكلة ما بتأثر على + +113 +00:08:59,240 --> 00:09:03,000 +المنظمة دليل لكن بتأثر على عمل المؤسسة أو مثلًا + +114 +00:09:03,000 --> 00:09:07,100 +عامل عندي بيكون بيدخن في ساعات العمل بياخد بيقعد + +115 +00:09:07,100 --> 00:09:10,060 +بيشتغل نص ساعة وبيروح بيدخن نص ساعة برضه، هذا + +116 +00:09:10,060 --> 00:09:16,380 +الشيء بيأثر على بيعمل مرة على مرة برضه بيعمل بيعمل + +117 +00:09:16,380 --> 00:09:23,060 +مشكلة كبيرة وبيأثر على جودة العمل. إذن يا أخوات، + +118 +00:09:23,060 --> 00:09:27,300 +تقليل تراكم الأخطاء. الآن الجبل الضخم عبارة عن + +119 +00:09:27,300 --> 00:09:31,560 +حصوات صغيرة تراكمت، تراكمت، طلعت جبل. لما تكون + +120 +00:09:31,560 --> 00:09:34,900 +المشكلة في بدايتها أو الخطأ في بدايته وتم إصلاحه + +121 +00:09:34,900 --> 00:09:37,800 +غير لما يصير أزمة، خدي بالك المشكلة إن تراها كمان + +122 +00:09:37,800 --> 00:09:42,840 +ممكن تصير أزمة، وده صعب، بمعنى. الآن أفنان عندها + +123 +00:09:42,840 --> 00:09:49,220 +مصنع، مصنع ما تنحش بلار، عسبوا المثال، Ceramic، + +124 +00:09:49,220 --> 00:09:54,140 +راح تشتري كمية كبيرة من المواد الخام، وحطتها في + +125 +00:09:54,140 --> 00:10:00,430 +المخزن، لما أجت تستخدمها، جاتها مضروبة، هل ينفع + +126 +00:10:00,430 --> 00:10:04,610 +ترجع للتاجر؟ صارت منه تحكي و تعالي «أنت غشتني»؟ + +127 +00:10:04,610 --> 00:10:09,230 +صباح الخير، وين كاينة؟ لأ، أنا ما غشتكيش، مش ابضعتي + +128 +00:10:09,230 --> 00:10:13,710 +وابصريش، وأنا الخلل إنه لو من البداية فحصت ولو + +129 +00:10:13,710 --> 00:10:17,150 +عينة من هذه المواد الخامة، في لحظة تكتشفتِ خل + +130 +00:10:17,150 --> 00:10:20,910 +بترجعيها، ما اكتشفتيش، خلاص، راحت عليها، إذن يقلل من + +131 +00:10:20,910 --> 00:10:24,230 +تراكم عيش الأخطاء، لأن الأخطاء بتتراكم، بصير + +132 +00:10:24,230 --> 00:10:26,930 +مشاكل، إحنا انطنشنا، عامين حالنا ما عناش خبر، + +133 +00:10:26,930 --> 00:10:29,110 +المشاكل هتصير أزمات، فضلك + +134 +00:10:34,030 --> 00:10:38,210 +ثالثًا، المواكبة والانسجام مع التعقيد التنظيمي في + +135 +00:10:38,210 --> 00:10:41,890 +المنظمات البسيطة يكون النظام الرقابي بسيطًا كذلك + +136 +00:10:41,890 --> 00:10:46,630 +ولكن عندما تتوسع المنظمة ويكبر إنتاجها وتغطي + +137 +00:10:46,630 --> 00:10:50,550 +مساحات جغرافية واسعة فإنها تحتاج إلى نظام رقابي + +138 +00:10:50,550 --> 00:10:55,130 +يحاكي هذا التعقيد، إذن هناك علاقة إيش يا اثنين؟ + +139 +00:10:55,130 --> 00:11:00,010 +تطردية وعكسية، بين حجم المنظمة، لوحدها، طرديًا، كل ما + +140 +00:11:00,010 --> 00:11:03,330 +كبرت المنظمة بتحتاج إلى نظام أكبر، كل ما كانت + +141 +00:11:03,330 --> 00:11:08,090 +المنظمة أصغر، حياة المنظمة أقل تعقيدًا. ممتاز، الآن + +142 +00:11:08,090 --> 00:11:11,810 +كل ما كانت المنظمة كبيرة، نظام الرقابة بيتعقد عندي، + +143 +00:11:11,810 --> 00:11:15,370 +بيدخل في بعضه هيك، كل ما كانت بسيطة، simple، مش معقدة، + +144 +00:11:15,370 --> 00:11:19,390 +مُبسّطة، بسيطة، بتكون الرقابة إيش بتكون؟ بسيطة، بمعنى. الآن + +145 +00:11:19,390 --> 00:11:23,950 +مثلًا ولاء عندها متجر، جايبة أجر، وهي بتشتغل، هي + +146 +00:11:23,950 --> 00:11:26,350 +وأختها وصاحبيتها، هما اثنين بيبيعوا وبيشتغلوا وكذا، + +147 +00:11:26,350 --> 00:11:30,770 +وكذا، وبيجيبوا إيرادات، وعندهم كاميرات مراقبة، وشاشة + +148 +00:11:30,770 --> 00:11:35,490 +قريبة منهم، خلاص يعني. لكن لو هما بيشتغلوا في بنك، هل + +149 +00:11:35,490 --> 00:11:40,430 +بينفع بس نكتفي بأكثر من كاميرات مراقبة؟ «لأ، طبعًا» + +150 +00:11:40,430 --> 00:11:46,750 +«لأ، طبعًا» يا أزين دا، وخزنات مالية بشكل معين. + +151 +00:11:46,990 --> 00:11:50,670 +ولازم كمان يكون عندي رجال أمن، تشوفيهم في الـBank، + +152 +00:11:50,670 --> 00:11:55,390 +ومسلحين، بتختلف الوضع، لأن العمل اتعقد، هي في + +153 +00:11:55,390 --> 00:11:58,950 +مكتبها ولا إيش تجيبي لها حارس على الباب، ما هي شايفة + +154 +00:11:58,950 --> 00:12:02,810 +الناس بالكاميرات يعني، لكن الـBank لأ، بينفعش، + +155 +00:12:02,810 --> 00:12:07,490 +لازم يكون عندك إيش؟ رجال أمن، إذن كل علاقة تطردية، كل + +156 +00:12:07,490 --> 00:12:13,370 +ما زاد حجم المنظمة، واتعقد عملها كل ما أدى ذلك + +157 +00:12:13,370 --> 00:12:17,170 +اللي هو نظام الرقابة يصير معقد، لكن خطواته نفسها، + +158 +00:12:17,170 --> 00:12:20,430 +هو نفسه، لكن النظام بيتعقد عندي، النظام مش ماله، + +159 +00:12:20,430 --> 00:12:23,930 +بيتعقد. الآن عندنا من أشكال الرقابة، اللي هو نظام + +160 +00:12:23,930 --> 00:12:28,530 +البصمة، هذا من الرقابة، سواء كان بصمة الإصبع أو + +161 +00:12:28,530 --> 00:12:33,970 +بصمة العين أو الوجه، زمان كان دفتر يمضي الموظف على + +162 +00:12:33,970 --> 00:12:38,430 +الكشف، الساعة كذا، الآن عندك نظام البصمة، + +163 +00:12:38,430 --> 00:12:43,360 +بصمة العين، بصمة الوجه. واضح؟ بعض المؤسسات بتعتمد + +164 +00:12:43,360 --> 00:12:46,560 +على البصمة وخلاص، +بصمة الإصبع، عفوا، البعض لأ، + +165 +00:12:46,560 --> 00:12:53,180 +عين، وجه حسب. طبعًا في الـ «بنك» بالذات، عشان + +166 +00:12:53,180 --> 00:12:57,240 +طبيعة عمله، عشان تفتحي ال «بنك» وتقعدي ورا مكتبك، + +167 +00:12:57,240 --> 00:13:01,800 +بعتمدوا فيه، بقولوا حاطين جهاز، إذا دخلتي بصمة إيديك + +168 +00:13:01,800 --> 00:13:06,900 +أصابعك الأربعة بتعبري، دخلتي الخمس مابتعبريش. هذه + +169 +00:13:06,900 --> 00:13:13,470 +كلها أجهزة رقابية، وسائل رقابة. ماشي، لأنه طبيعة + +170 +00:13:13,470 --> 00:13:16,490 +اللي عمل إيش؟ معقد. طبعًا كمان، كيف لمّا نجري + +171 +00:13:16,490 --> 00:13:23,470 +نتكلم عن مؤسسات المخابرات، هذه لها أجهزة مراقبة + +172 +00:13:23,470 --> 00:13:27,770 +معقدة جدًا، أنت هتشوفي الكاميرات المراقبة، أو + +173 +00:13:27,770 --> 00:13:31,730 +هتشوفي الشاشات، آه لأ، بس فيش غلط ثاني، في أمور + +174 +00:13:31,730 --> 00:13:35,150 +إيش أخرى، فضلي، تلاتة، أربعة، عفوا. + +175 +00:13:38,190 --> 00:13:42,570 +تخفيف التكاليف، كل ما كان نظام المراقبة فعال، +كل ما + +176 +00:13:42,570 --> 00:13:45,550 +كان هناك انخفاض في التكاليف عن طريق تغطية عمليات + +177 +00:13:45,550 --> 00:13:49,390 +الإنتاج. هذه برقم إيش يا أنت؟ هذه برقم اثنين، + +178 +00:13:49,390 --> 00:13:53,450 +مترابطين هدول. كل ما قلت أخطاء، إكساشها طبيعي تقل + +179 +00:13:53,450 --> 00:13:58,310 +تكليفتك، تفضلي. زي ما تقول حكينا إنه أفنان عندها + +180 +00:13:58,310 --> 00:14:02,110 +مصنع سراميك، لو على طول اكتشفت إنه العيب الخمد، + +181 +00:14:02,110 --> 00:14:04,690 +وبعدين بترجع تبدلها وتخسرش، بالعكس ممكن تأخذ + +182 +00:14:04,690 --> 00:14:09,570 +تعويض، لكن لو طنشت، وبعدين حسنا، دا مشكلة، فضلوا. + +183 +00:14:10,110 --> 00:14:13,290 +فإن هناك علاقة تطردية بين تقليل الأخطاء، تقليل + +184 +00:14:13,290 --> 00:14:15,190 +الأخطاء يعني تقليل التكاليف، والعكس صحيح. + +185 +00:14:17,970 --> 00:14:21,490 +إذن، عندنا أربع شغلات، شرحناهم، أول حاجة، قلنا، + +186 +00:14:21,490 --> 00:14:26,950 +بتكيّف مع البيئة، أي فرصة بتقتنصها، أي خطر بتتجنبه، + +187 +00:14:26,950 --> 00:14:29,250 +اثنين، تقليل الأخطاء، اللي مرتبط في تقليل + +188 +00:14:29,250 --> 00:14:35,470 +التكاليف، تلاتة، اللي هو هناك علاقة تطردية تربط بين + +189 +00:14:36,220 --> 00:14:40,960 +النظام الرقابي وبين حجم المنظمة وطبيعة عملها. كل ما + +190 +00:14:40,960 --> 00:14:44,480 +زادت طبيعة عمل المنظمة تعقيدًا، زي البنوك أو + +191 +00:14:44,480 --> 00:14:49,220 +الأمور، المخابرات والأمن وغزو الفضاء ومراكز + +192 +00:14:49,220 --> 00:14:52,920 +المعلومات، كل ما زاد تعقيد الرقابة عليها. كل ما + +193 +00:14:52,920 --> 00:14:59,220 +زاد تعقيد الرقابة عليها. فضلي. أجل، ننتقل إلى + +194 +00:14:59,220 --> 00:15:03,520 +مراحل العملية الرقابية اللي حكينا عنها في بداية + +195 +00:15:03,520 --> 00:15:06,820 +المحاضرة. أنا وأنتِ الكلام ما تشتغلش واحدة نواجه السؤال + +196 +00:15:06,820 --> 00:15:14,240 +للحضور، وين لقمة واحد في الشكل، شايفينه؟ تحديد + +197 +00:15:14,240 --> 00:15:18,860 +الأهداف؟ تحديد الأهداف؟ تحديد الأهداف المعينة؟ + +198 +00:15:18,860 --> 00:15:22,340 +عشمالي أنا، مش عارفة عالميكوا ولا لأ، مين بيقول + +199 +00:15:22,340 --> 00:15:27,660 +تحديد الأهداف مش انتخاب الاجتماع التصحيحي؟ هنا، + +200 +00:15:27,660 --> 00:15:30,460 +هنا؟ لأ، تحديد الأهداف هي البداية، هي بداية، هي + +201 +00:15:30,460 --> 00:15:35,780 +بداية الأهداف، تحديد الأهداف هي أي وظيفة بتبدأ بيها، + +202 +00:15:35,780 --> 00:15:38,980 +وظيفة بتختار، تختار، تختار، تختار، تختار، تختار، + +203 +00:15:38,980 --> 00:15:41,960 +تختار، تختار، تختار، تختار، تختار، تختار، تختار، + +204 +00:15:41,960 --> 00:15:45,700 +تختار، تختار، تختار، تختار، + +205 +00:15:45,700 --> 00:15:48,220 +تختار، تختار، تختار، تختار، تختار، تختار، تختار، + +206 +00:15:48,220 --> 00:15:53,280 +تختار، تختار، تختار، تختار، تختار، تختار، تختار، + +207 +00:15:53,280 --> 00:15:54,060 +تختار، تختار، تختار، تختار، تختار، تختار، تختار، + +208 +00:15:54,060 --> 00:15:59,940 +تختار، تختار، تختار، تختار، تختار، تختار، تختار، + +209 +00:15:59,940 --> 00:16:00,280 +تختار، تختار، تختار، تختار، تختار، تختار، تختار، + +210 +00:16:00,280 --> 00:16:05,120 +تختار، تختار، تختار «تقيس الأداء» «تقيس الأداء»؟ + +211 +00:16:05,120 --> 00:16:08,500 +بيبدأوا الناس يشتغلوا بناء على أهداف، أنا إيش بسوي + +212 +00:16:08,500 --> 00:16:13,080 +وهما بيشتغلوا بقارن اللي بيشتغلوا مع اللي بيخططوا + +213 +00:16:13,080 --> 00:16:17,320 +مع الشغل ومع الهدف، بعد ذلك إيش بيصير؟ يا أه يا + +214 +00:16:17,320 --> 00:16:22,840 +لأ، بيظهر، وها كده، تفضلي اشرحي بشوية مهلة عشرة، + +215 +00:16:22,840 --> 00:16:29,380 +تفضلي اشرحي، نبدأ في البداية، في تحديد الأهداف + +216 +00:16:29,380 --> 00:16:34,350 +والمعايير، المعيار يعد أمر مهم للمنظمة إذا في أن + +217 +00:16:34,350 --> 00:16:38,650 +العملية الرقابية تركز عليها وتعتبرها مرحلة، مرحلتها + +218 +00:16:38,650 --> 00:16:43,410 +الأولى، تعريف المعيار اللي هو الـStandard هو رقم + +219 +00:16:43,410 --> 00:16:47,630 +محدد، كمي أو حالة لو هي تسعى المنظمة للوصول إليها + +220 +00:16:47,630 --> 00:16:52,610 +باعتبارها حكمًا لقبول الإنجاز أو رفضه، عنده يعد + +221 +00:16:52,610 --> 00:16:56,490 +المعيار وسيلة للقياس، هي إما بيكون معيار كمي، إذا + +222 +00:16:56,490 --> 00:17:00,550 +إما بيكون معيار كمي أو رقمي أو وصفي، للمساعدة في + +223 +00:17:00,550 --> 00:17:05,390 +الرقابة على الأفراد أو العمليات أو المنتجات؟ ‏- + +224 +00:17:05,390 --> 00:17:10,830 +نقطة، نقطة. ‏- نقطة وإيه؟ أول خطوة تحديد المعيار، + +225 +00:17:10,830 --> 00:17:14,450 +ما هو المعيار هو الهدف. ‏- أين يوضع الهدف؟ في + +226 +00:17:14,450 --> 00:17:17,050 +التخطيط وليس في الرقابة. ‏- ما هو المعيار هو + +227 +00:17:17,050 --> 00:17:23,330 +المقياس، الـStandard. ‏- ممكن يكون رقم، مثلًا، عدد + +228 +00:17:23,330 --> 00:17:28,260 +الوحدات المنتجة اليوم 100 قطعة. واضح؟ عدد ساعات + +229 +00:17:28,260 --> 00:17:32,500 +العمل اللي لازم تلتزمي فيها 8 ساعات. + +230 +00:17:35,140 --> 00:17:38,220 +‏- الربح اليوم ‏- أنتِ طولي بالك. الربح اليوم مثلًا + +231 +00:17:38,220 --> 00:17:42,980 +لازم يزيد عن 10%؟ متى؟ طيب، ممكن يكون رقم، أسهل + +232 +00:17:42,980 --> 00:17:48,040 +على فكرة، وممكن يكون وصف. مين يعطينا مثال لحاجة + +233 +00:17:48,040 --> 00:17:50,640 +براقب عليها، بقدرش أقول عنها برقم، بقدرش أقول + +234 +00:17:50,640 --> 00:17:55,970 +والله خمسة، لأ، عشرة. هذه بتكون نسبية، خدي بالك، + +235 +00:17:55,970 --> 00:17:57,490 +الكمي لوحدي بيكون نسبي. + +236 +00:18:06,410 --> 00:18:11,270 +فيه شغلات ما أقدرش أكتب عليها أرقام يعني. هي + +237 +00:18:11,270 --> 00:18:14,610 +الأشياء اللي تقاس بالجودة، مش بتحقيق رقم معين. + +238 +00:18:14,870 --> 00:18:20,710 +ماشي، زي إيش؟ زي مثلًا إذا كان من ضمن الـ«Tasks» + +239 +00:18:20,710 --> 00:18:23,730 +تبعات الوظيفة إنك تتعاملي مع ناس أو إنك تمثلي + +240 +00:18:23,730 --> 00:18:28,510 +المؤسسة، فأنتِ أداش معيار تمثيلك، تواصلك القوي في + +241 +00:18:28,510 --> 00:18:31,810 +التمثيل و Professional، بيقيموكي عليها تقييم كيفي + +242 +00:18:31,810 --> 00:18:38,580 +ممتاز، يعني فن التعامل مع العملاء أو الزبائن، ماشي، أو + +243 +00:18:38,580 --> 00:18:41,780 +الشركة، هذه كيف بتعبري عنها بالرقم؟ ما بتعبريش، + +244 +00:18:41,780 --> 00:18:45,940 +لأ صعبة هذه، فبلمس هلمس، هل كانوا مبسوطين و + +245 +00:18:45,940 --> 00:18:48,960 +relaxed على الآخر ولا كانوا معصبين وانكشرين، + +246 +00:18:48,960 --> 00:18:52,960 +بيشعرون بالغضب، زي هيك، تفضلي يا قرارة فعيد، هتفضلي + +247 +00:18:52,960 --> 00:18:57,200 +يا قرارة. ‏- تمام، ممكن إحنا لو بدنا نيجي نراقب + +248 +00:18:57,200 --> 00:19:00,480 +على مخرجات مشروع معين كامل، + +249 +00:19:02,990 --> 00:19:06,250 +من المشروع، عدد من الـ«ورشات»، بكون مستهدف عدد + +250 +00:19:06,250 --> 00:19:10,170 +من المستفيدين، مثلًا خمسين، بس أنا بقدرش أقيس + +251 +00:19:10,170 --> 00:19:14,190 +المعرفة تبعتهم، يعني بقدرش أحددها أو الوعي أو + +252 +00:19:14,190 --> 00:19:17,490 +زيادة الوعي تبعتهم، بقدرش أحددها برقم، يعني بيكون + +253 +00:19:17,490 --> 00:19:22,050 +في عندي مؤشرات أخرى بتدل على هذا الوعي أو +254 +00:19:22,050 --> 00:19:25,530 +المعرفة. ممتاز، إذاً المعيار نوعين، إما يكون كمّي + +255 +00:19:25,530 --> 00:19:29,230 +يعبر عنه برقم، قلنا زي عدد الساعات، عدد الوحدات، + +256 +00:19:29,230 --> 00:19:33,160 +عدد الحضور، أو نوعي، بيكون النوعي من الصعب التعبير + +257 +00:19:33,160 --> 00:19:39,180 +عنه برقم. قلنا زي قياس رضا الموظفين، العلاقات + +258 +00:19:39,180 --> 00:19:45,360 +العامة، شغلات فنية أكثر، بتحسيها مش ملموسة، صعبة + +259 +00:19:45,360 --> 00:19:50,500 +مسكها أو أحددها، واضح؟ هذه بنسميها معايير نوعية. + +260 +00:19:51,240 --> 00:19:57,060 +فضلي. ‏-المعيار من الطبيعي أنه يختلف، ‏-حسب الشيء + +261 +00:19:57,060 --> 00:20:02,860 +المطلوب من الرقم. مثلًا، عند مراقبة الإنتاج، نحتاج + +262 +00:20:02,860 --> 00:20:06,440 +معايير مختلفة عن عند مراقبة الأموال أو المبيعات أو + +263 +00:20:06,440 --> 00:20:10,080 +الأفراد عندنا، عندنا أنواع المعايير، معايير + +264 +00:20:10,080 --> 00:20:15,180 +المخرجات اللي هي قياس النتائج للأداء في إطار كمي + +265 +00:20:15,180 --> 00:20:19,880 +أو زمني مثلًا، + +266 +00:20:19,880 --> 00:20:24,060 +إيش هو معيار المخرجات؟ مثلًا، مدير المبيعات + +267 +00:20:24,060 --> 00:20:29,290 +بيطالب بتقرير شهري من كل الباعة يبين ما تم عمله + +268 +00:20:29,290 --> 00:20:33,990 +خلال الشهر. هذا بيقيّس عندي، بيعطيني قياس نتائج + +269 +00:20:33,990 --> 00:20:42,170 +الأداء، ومثلًا نتائج تم فعله خلال الشهر من خلال + +270 +00:20:42,170 --> 00:20:46,710 +التقرير. هو الأصل أننا ندخل المبيعات، إنه احنا كل + +271 +00:20:46,710 --> 00:20:49,410 +حاجة بنبيعها، بندخلها على البرنامج، برنامج + +272 +00:20:49,410 --> 00:20:53,030 +المحاسب، وبس بطلب التقرير أشوف قد إيش المبيعات وقد إيش + +273 +00:20:53,030 --> 00:20:56,620 +المدفوعات وقد إيش الخصومات وشغلتها. ماشي، لأن المعيار + +274 +00:20:56,620 --> 00:21:00,260 +المخرجات، اللي هي السلعة بتاعتي أو الخدمة، إيش رأي + +275 +00:21:00,260 --> 00:21:04,180 +الناس فيها؟ ناشفة؟ فاشلة؟ ممكن نعبر عنها بكمية، + +276 +00:21:04,180 --> 00:21:06,480 +ممكن نعبر عنها بالتكلفة، ممكن نعبر عنها بالزمن، + +277 +00:21:06,480 --> 00:21:11,120 +حسب يعني. زي مثلًا، أنت الآن في مطعم، كيف بدي أقيم + +278 +00:21:11,120 --> 00:21:16,040 +المطعم أنا؟ من ضمن معايير تقييم المطاعم، هل قدم + +279 +00:21:16,040 --> 00:21:20,540 +الخدمة بسرعة ولا راح ينام؟ ماشي، بمعنى أنت طلبت + +280 +00:21:20,540 --> 00:21:26,600 +فنجة قهوة، كده استغرق الوقت؟ حصل معي موقف أنا + +281 +00:21:26,600 --> 00:21:29,360 +زمان، من غير ذكر اسمها، في إحدى المطاعم، بس على + +282 +00:21:29,360 --> 00:21:31,800 +الفكرة جفّل، كان مشهور بس جفّل، من غير ذكر اسمها. + +283 +00:21:32,720 --> 00:21:35,500 +قلت له عايزة قهوة، كنت أنا يوم أختي رايحة تتقدم + +284 +00:21:35,500 --> 00:21:38,480 +امتحان معلم في الوكالة، ورحت أنا معها وميلنا + +285 +00:21:38,480 --> 00:21:44,480 +على المطعم، بقول بشرب قهوة. طبعًا أنا لما بروح + +286 +00:21:44,480 --> 00:21:47,380 +أماكن وبدي أنتظر بأخذ معي كتاب للقراءة أو بأخذ + +287 +00:21:47,380 --> 00:21:52,180 +معي شغل "bunchers" يعني، قال لي أجيب القهوة، كمان + +288 +00:21:52,180 --> 00:21:56,010 +شوية أجيب القهوة. عواطفنا دي وكنت لو سمحت أنا طلبت + +289 +00:21:56,010 --> 00:21:58,830 +قهوة، قلت طيب هي اللي مجهّز فيها، يمكن كان أيامها + +290 +00:21:58,830 --> 00:22:02,670 +بيعملوها على شمعة، أنا مش عارفة، ولا على الدخان، + +291 +00:22:02,670 --> 00:22:06,490 +أنا مش فاهمة، مش فاهمة بالظبط، أنا طبعًا داجت، مش + +292 +00:22:06,490 --> 00:22:08,470 +ممكن صار لي أكثر من ساعتين بستنى في القهوة، + +293 +00:22:08,470 --> 00:22:11,070 +ما كان روح لي على أي واحد بصة ولا واحد عنده عربة، + +294 +00:22:11,070 --> 00:22:13,650 +جيب لي قهوة، جيب لي قهوة ورايح راسي، أنا محترماك وجاية + +295 +00:22:13,650 --> 00:22:16,790 +عندك يعني، والمدرسة فاتحة، ممكن أقعد فيها + +296 +00:22:16,790 --> 00:22:22,250 +براحتي يعني، على فكرة ما جابش القهوة، وأنا زعلت + +297 +00:22:22,250 --> 00:22:25,530 +ورحت، اتكتلت معاه ورحت يومًا، لأنه مش تصرف، يعني + +298 +00:22:25,530 --> 00:22:29,030 +أنا بدفع، يعني أنا كنت كاتبة بلاش. إيش رأيكم بعد + +299 +00:22:29,030 --> 00:22:32,610 +الشغل؟ + +300 +00:22:32,610 --> 00:22:37,170 +سيئة، دي خدمة عملاء سيئة أو كاتبة سيئة. خدمة + +301 +00:22:37,170 --> 00:22:40,310 +سيئة، ومش عبارة عن ما العميل أو الزبون اتكتل معاكي + +302 +00:22:40,310 --> 00:22:43,050 +معناه إن هو مش راضي. مش هنيجي نقول لك والله أنا + +303 +00:22:43,050 --> 00:22:45,390 +زعلانة أنا بنسبة 10%، ما تصبضيش، واضح إنه أنا كثير + +304 +00:22:45,390 --> 00:22:50,870 +كنت زعلانة، وبعدين جفّ الأفريقا، ماشي؟ هذه معيار + +305 +00:22:52,000 --> 00:22:55,760 +المخرجات، اللي هي نتيجة السلع أو الخدمة اللي + +306 +00:22:55,760 --> 00:22:59,780 +بتقدميها للناس؟ هل هم يعني مرتاحين فيها؟ مبسوطين؟ + +307 +00:22:59,780 --> 00:23:03,380 +هل مبيعاتك بتزيد؟ أرباحك بتزيد؟ تكاليفك بتقل؟ هذا + +308 +00:23:03,380 --> 00:23:07,100 +المقصود فيها، فضل كاملي قبلها. المعيار المدخلات، + +309 +00:23:07,100 --> 00:23:10,980 +معيار يقيّس جهود الداخل في أداء المهام والعمليات، زي + +310 +00:23:10,980 --> 00:23:15,260 +ما إحنا حكينا، إيش هو المعيار بيقيّس جهود الداخل؟ + +311 +00:23:15,260 --> 00:23:17,440 +أنا، هل أنا من العمال الملتزمين بييجوا في الوقت + +312 +00:23:17,440 --> 00:23:21,670 +المناسب، بيبدلوا جهدهم كله في إنجاز العمل، أنا بقول + +313 +00:23:21,670 --> 00:23:28,150 +براقب أدائهم هل هم مثلًا لو أنا بعطي ورشة هل اللي + +314 +00:23:28,150 --> 00:23:35,130 +أنا اللي عندي مستمعين في الورشة هل هم فعلاً أنا + +315 +00:23:35,130 --> 00:23:40,510 +عندي إحساس أن هم عندهم صار عندهم معرفة أو صار + +316 +00:23:40,510 --> 00:23:42,690 +عندهم مستفيدين من الكلام اللي أنا بتكلمه ‏-خلّي + +317 +00:23:42,690 --> 00:23:47,910 +بالك أساس، المعيار المدخلات بتكون قبل الإنجاز، قبل + +318 +00:23:47,910 --> 00:23:53,560 +التنفيذ ‏-صح، أو المواقع كانت موجودة؟ "هل إجا المدرب + +319 +00:23:53,560 --> 00:23:58,060 +على الموعد؟" هاي المعيار. "هل الشخص مرتب ومنظم؟" + +320 +00:23:58,060 --> 00:24:01,540 +"المجهّز نفسه جايب الـslide والشرائح وعطول بلّش ولا + +321 +00:24:01,540 --> 00:24:05,560 +لسه مكركب؟" "هل التزم الناس، المتدربين في الموعد؟" + +322 +00:24:05,560 --> 00:24:09,260 +"المكان نفسه مرتب وحلو، فيه تهوية أو فيه ضيافة + +323 +00:24:09,260 --> 00:24:13,160 +وقوطة صينية؟" "وقدرنا نعطيهم أجندة ولا حاجة؟" + +324 +00:24:13,160 --> 00:24:17,520 +معيار مدخلة دوكلة قبل الجازي، عفوا، قبل بدء العمل + +325 +00:24:19,020 --> 00:24:22,980 +أنا قاعدة في المحاضرة، مش هيزوراجي وجلامي وجاعدة، + +326 +00:24:22,980 --> 00:24:28,420 +قبل المحاضرة، مش أتناقش، مش معقول هو قاعد بيدرب، وين + +327 +00:24:28,420 --> 00:24:34,300 +جلم السبورة؟ طب أنتم ليش مش جايبين السبورة؟ طب يا + +328 +00:24:34,300 --> 00:24:37,420 +جماعة أنا عشان بنده أشرب، هذا كله خلل، هذا كله + +329 +00:24:37,420 --> 00:24:41,320 +إيش؟ خلل، واضح، ده خلي بالك، معيار المدخلات عكس + +330 +00:24:41,320 --> 00:24:47,120 +المخرجات، المخرجات بقيس منتجي أنا وخدمتي أنا للناس، + +331 +00:24:47,120 --> 00:24:50,380 +بمعنى أنت أخذت معي دورة تدريبية، بعطيكي ورقة + +332 +00:24:50,380 --> 00:24:55,220 +قيميني أنا كمدرب، هذه مخرجاتنا، مستفيد فيها + +333 +00:24:55,220 --> 00:24:58,520 +للمدخلات، للمستقبل، مدخلاتي لأ، خذوا عليك، + +334 +00:24:58,520 --> 00:25:03,580 +المدخلات بتكون قبل، قبل إيش؟ قبل، بدء، كل واحدة، + +335 +00:25:03,580 --> 00:25:09,860 +واضح؟ واضح. بمعنى إن وقتك الخام ممتازة، الأصل يكون + +336 +00:25:09,860 --> 00:25:14,750 +السلع صناعتها ممتازة، الأصل، ممكن يحصل خلل في + +337 +00:25:14,750 --> 00:25:18,470 +العمليات، ماشي؟ إذا كانت المادة الخام رديئة، يعني + +338 +00:25:18,470 --> 00:25:22,870 +واحدة تتفصل الجلباب، جابت قماش رديء، مهما زبطنا في + +339 +00:25:22,870 --> 00:25:26,770 +الجلباب، هيطلع رديء، لأنه الأصل رديء، القماش + +340 +00:25:26,770 --> 00:25:31,170 +رديء، نفس الشيء، واحدة عندها مخبز، جايبة طحين سيء، + +341 +00:25:31,170 --> 00:25:35,630 +مهما زبطت وحطت حاجات على الكعك أو على الخبز اللي + +342 +00:25:35,630 --> 00:25:39,370 +بتسويه، بيبقى وحش، ليش وحش؟ لأن أصله أصلاً وحش. إذا + +343 +00:25:39,370 --> 00:25:43,090 +كانت المواد المدخلات إذا كانت سليمة، بتوقع أن يكون + +344 +00:25:43,090 --> 00:25:46,690 +منتجك سليم أنا، إذا كان سيء، شغل طبيعي أنه مش + +345 +00:25:46,690 --> 00:25:50,230 +هتوقع أنه يكون سيء، هو هيكون سيء أصلاً، واضح؟ فضلي + +346 +00:25:50,230 --> 00:25:59,450 +قبلها. ‏-فاضح. ‏-واضح. ‏-هنكمل للمواد. ‏-المواد. ‏ + +347 +00:25:59,450 --> 00:26:01,890 +-قياس الأداء الفعلي. ‏-هي المواد. ‏-هي القياس، + +348 +00:26:01,890 --> 00:26:05,890 +ما حصل. ‏-ولازم يكون كل واحد عارف يعني، مثلًا من ضمن + +349 +00:26:08,090 --> 00:26:12,110 +تقييم الطالبة في الـ "ماجستير" لـ "Presentation"، + +350 +00:26:12,110 --> 00:26:14,990 +الطالبة لازم تعرف إنه عندها "Presentation" وله + +351 +00:26:14,990 --> 00:26:18,710 +داخل في التقييم، عليه 20%، لازم الطالبة تكون + +352 +00:26:18,710 --> 00:26:22,830 +عارفة، إذن هذا المعيار، كتبناه وعمّمناه، ما ينفعش + +353 +00:26:22,830 --> 00:26:25,650 +أنا أجي أحاسبك على شغل أنت مش عارف إنك هتتحاسبي + +354 +00:26:25,650 --> 00:26:30,670 +عليه، خلل هذا، ماشي؟ ثانيًا، حطينا المعيار، هنعمل + +355 +00:26:30,670 --> 00:26:34,830 +قياس لهذا، تفضل القياس لو سمحت. هي قياس ما حصل أو + +356 +00:26:34,830 --> 00:26:38,370 +ما أنجز فعلاً من مهام وأنشطة سواء للعاملين أو + +357 +00:26:38,370 --> 00:26:40,830 +الأقسام المنظمة بأكملها في مجال المخرجات + +358 +00:26:40,830 --> 00:26:44,210 +والمدخلات، يجب أن يكون دقيقًا لمعرفة ما تحقق + +359 +00:26:44,210 --> 00:26:48,470 +بالضبط ومقارنة فيما بعد بما تم تخطيطه مسبقًا، زي ما + +360 +00:26:48,470 --> 00:26:51,670 +حكينا المعيار، إحنا بنقيّس المدخلات والمخرجات، هل + +361 +00:26:51,670 --> 00:26:56,750 +تمت بشكل صحيح، هل الإنجاز كان زي ما هو أو أنه أنا + +362 +00:26:56,750 --> 00:27:01,680 +هل الإنجاز كان صحيح، أنا أخذت تقارير بشكل صحيح، هل + +363 +00:27:01,680 --> 00:27:05,940 +المهام والأنشطة جميعها أنجزت بشكل صحيح وسليم أم لا + +364 +00:27:05,940 --> 00:27:10,660 +علشان الخطوة اللي وراها هكون بمقارنة الأداء الفعلي + +365 +00:27:10,660 --> 00:27:15,780 +بالمخطط له، هذه العملية اللي هي بتتمهيد أو بتعطي + +366 +00:27:15,780 --> 00:27:21,740 +تمهيد لعملياتنا نتائج بالمعايير والأهداف، أول شيء + +367 +00:27:21,740 --> 00:27:27,220 +أنا بقوم بقياس الأداء الفعلي باستخدام التقارير + +368 +00:27:27,220 --> 00:27:33,950 +والأنشطة، طيب واللي أنا عملت عملية المراقبة عليها + +369 +00:27:33,950 --> 00:27:40,450 +بدي أشوف هل النتائج عند الأعمال تتجاوب أم لأ علشان + +370 +00:27:40,450 --> 00:27:44,410 +أكون بالعملية الثالثة اللي هي عملية مقارنة النتائج + +371 +00:27:44,410 --> 00:27:48,290 +بالمعايير والأهداف اللي هي تعتبر هي المرحلة + +372 +00:27:48,290 --> 00:27:51,990 +الرئيسية والجوهرية في عملية الرقابة + +373 +00:27:55,430 --> 00:27:58,430 +المرحلة الرئيسية، اللي هي المرحلة الثالثة، +اللي هي + +374 +00:27:58,430 --> 00:28:01,570 +عملية المقارنة، مقارنة، إن إحنا… ‏- واحدة واحدة، + +375 +00:28:01,570 --> 00:28:04,670 +ملّونا، يا أبلة، واحدة واحدة. ‏- آه. ‏- نحطينا + +376 +00:28:04,670 --> 00:28:07,390 +الأهداف، ‏اتفضل يا جماعة، هذه الأهداف، هذا المعيار + +377 +00:28:07,390 --> 00:28:10,450 +بنقيس عليها ‏يا تكوني ممتازة، يا تكوني ضعيفة، ‏يا + +378 +00:28:10,450 --> 00:28:14,190 +تاخذي حوافز إيجابية، يا سلبية، بروح لمرحلة ثانية + +379 +00:28:14,190 --> 00:28:17,990 +قياس الأداء الفعلي. ‏الأداء المدير طلب من الأخت + +380 +00:28:17,990 --> 00:28:21,930 +نسمة تعمل تقرير، ‏على الكمبيوتر طبعا، والأخت نسمة + +381 +00:28:26,600 --> 00:28:29,960 +في حاجة بنسميها إدارة بالتجوال، +المدير لفلف بين + +382 +00:28:29,960 --> 00:28:34,040 +الموظفين، والمدير بيلفلف، وجاي من ورا نسمة هي مش + +383 +00:28:34,040 --> 00:28:39,440 +هيفهمها. لجأت بتلعب شدّة، على الجهاز، ولا لجأت + +384 +00:28:39,440 --> 00:28:46,960 +بتلعب PUBG؟ لجأت فاتحة الـFaceTime وبتتحدث، آه! هل + +385 +00:28:46,960 --> 00:28:50,160 +النسمة ملتزمة بالمعيار اللي حطيناه قبل شوية، و لا + +386 +00:28:50,160 --> 00:28:54,560 +السارحة على الآخر؟ واضح إنها سارحة. إذًا قياس الأداء + +387 +00:28:54,560 --> 00:28:57,280 +الفعلي، هل فعلاً الموظف مركز على الشغل المطلوب + +388 +00:28:57,280 --> 00:29:01,900 +منه، ولا بيعمل حاجة ثانية؟ طيب، الآن نسمة قاعدة + +389 +00:29:01,900 --> 00:29:05,620 +قُبال جهازها وبتعيد في التقارير منسجمة، إيش هنعمل؟ + +390 +00:29:05,620 --> 00:29:11,220 +بروح لمرحلة ثالثة، فضلي. ‏- المرحلة الثالثة، خبر. + +391 +00:29:11,400 --> 00:29:14,680 +‏- المدير طلب من نسمة تلعب PUBG في الشغل، ‏ولا +392 +00:29:14,680 --> 00:29:20,000 +طلب أنها تعمل تقارير، فضلي. ‏- المرحلة الثالثة، + +393 +00:29:20,150 --> 00:29:23,370 +اللي هي مقارنة النتائج بالمعايير والأهداف دي هي + +394 +00:29:23,370 --> 00:29:27,030 +المرحلة الرئيسية وجوهرية في عملية الرقابة هذه + +395 +00:29:27,030 --> 00:29:32,030 +المرحلة تتضمن مقارنة الأداء الفعلي للمنظمة وما هو + +396 +00:29:32,030 --> 00:29:38,590 +مخطط لها وفق المعايير لموضوع نجاحها دي المرحلة + +397 +00:29:38,590 --> 00:29:42,640 +تتوقف على دي معايير التي تم وضعها كأساس للتقييم إذا + +398 +00:29:42,640 --> 00:29:48,080 +كان عندي معايير دقيقة ومناسبة للتقييم بقى معناته أن + +399 +00:29:48,080 --> 00:29:52,640 +هذه العملية هتكون إن شاء الله تمت بشكل صحيح تتضمن + +400 +00:29:52,640 --> 00:29:56,300 +هذه العملية قياس درجة الاختلاف أو الانحراف أو + +401 +00:29:56,300 --> 00:30:01,080 +اتجاهه بين الأداء الفعلي والمعايير الموضوعة عندي، + +402 +00:30:01,080 --> 00:30:04,780 +بأنسخ المعايير اللي أنا حطيتها والأداء الفعلي اللي + +403 +00:30:04,780 --> 00:30:09,460 +أنا في المرحلة السابقة أخذته + +404 +00:30:09,930 --> 00:30:13,830 +بأقارن ما بينهم بأشوف هل في ده إيش هي مقدار درجة + +405 +00:30:13,830 --> 00:30:20,770 +الاختلاف والانحراف اللي كانت في العمل وأيضًا يتضح + +406 +00:30:20,770 --> 00:30:24,030 +من هذا القياس ومقارنة الأداء الفعلي بالمعايير + +407 +00:30:24,030 --> 00:30:27,990 +المستهدفة أن الأداء الفعلي قد يفوق في بعض الجوانب + +408 +00:30:27,990 --> 00:30:31,910 +هذه المعايير حينئذٍ إذا كان الانحراف موجبة ممكن + +409 +00:30:31,910 --> 00:30:36,040 +أنتظر لحظة لحظة لحظة إذًا، الخطوة الثالثة مقارنة + +410 +00:30:36,040 --> 00:30:40,300 +الخطوة الثانية بالأولى، مقارنة أدائك الفعلي + +411 +00:30:40,300 --> 00:30:44,840 +بالهدف. الآن، أنت حكيت لنفسك، أنا إن شاء الله بدي + +412 +00:30:44,840 --> 00:30:52,680 +أجيب في مساق الإدارة 95%، هذا الهدف. قدمت الأنشطة + +413 +00:30:52,680 --> 00:30:56,160 +وقدمت الامتحانات والـ Quizات. الآن، هيطلع عنا + +414 +00:30:56,160 --> 00:31:02,520 +النتيجة. أي نتيجة؟ هل جبت 95؟ هل جبت 98؟ هل جبت 90 + +415 +00:31:02,520 --> 00:31:08,390 +أو 80؟ ثاني أول حاجة الهدف، اشتغلت بقارن «هل نفسه + +416 +00:31:08,390 --> 00:31:13,010 +أقل أو أعلى؟» بظهر هنا عندنا سؤال اللي هو «أدخلي + +417 +00:31:13,010 --> 00:31:18,950 +أنواع الانحرافات»، فضلوا «أدخلي أنواع الانحرافات»، + +418 +00:31:18,950 --> 00:31:19,810 +فضلوا «أدخلي أنواع الانحرافات»، فضلوا «أدخلي أنواع + +419 +00:31:19,810 --> 00:31:22,610 +الانحرافات»، فضلوا «أدخلي أنواع الانحرافات»، فضلوا + +420 +00:31:22,610 --> 00:31:26,330 +«أدخلي أنواع الانحرافات»، فضلوا «أدخلي أنواع + +421 +00:31:26,330 --> 00:31:29,410 +الانحرافات»، فضلوا «أدخلي أنواع الانحرافات»، فضلوا + +422 +00:31:29,410 --> 00:31:34,290 +«أدخلي أنواع الانحرافات» + +423 +00:31:34,370 --> 00:31:38,490 +آه مثلًا أنا عندي Tasks معينة أشتغلها ‏- أيه والوصف + +424 +00:31:38,490 --> 00:31:42,170 +الوظيفة ‏- صحيح الوصف الوظيفة وعندي Laptop من + +425 +00:31:42,170 --> 00:31:46,110 +المؤسسة اللي بشتغل فيها و الـ Laptop داخليًا مراقب + +426 +00:31:46,110 --> 00:31:48,770 +هو على نظام المؤسسة اللي أنا بشتغل فيها ‏- صحيح ‏- + +427 +00:31:48,770 --> 00:31:50,590 +و كل شيء بفتحه على الـ ‏- صحيح ‏- على الـ Internet + +428 +00:31:50,590 --> 00:31:53,910 +مثلًا أنا عندي مراقب و كل شيء مراقب عندي فأنا من + +429 +00:31:53,910 --> 00:31:57,510 +النوع اللي بشتغل مشتغلة يعني كثير في شغل مش أنه + +430 +00:31:57,510 --> 00:31:59,950 +بأثر بس دائمًا فاتحة على يوتيوب شيء دائمًا + +431 +00:32:04,220 --> 00:32:13,180 +قرآن، يوتيوب، مفتوح مثلًا الـ «هذا ضمن بيئة + +432 +00:32:13,180 --> 00:32:17,840 +المؤسسة» هل في المكتب السياسة المؤسسة بتسمح لك تفتحي + +433 +00:32:17,840 --> 00:32:20,960 +القرآن، تفتحي النشيد، شيء زي هيك، بس خذي بالك في + +434 +00:32:20,960 --> 00:32:23,980 +حدود، يعني ما نكون في سطو جاي باخد الشارع. ‏-لأ مش + +435 +00:32:23,980 --> 00:32:27,000 +على الصوت، أنا أحكي، أقصد الوقت اللي في المؤسسة + +436 +00:32:27,000 --> 00:32:30,060 +كيف بتستغليه. ‏- بيجوز، بيرفع، ما أنتِ هنا بتبقوا + +437 +00:32:30,060 --> 00:32:34,140 +بعصرنا بحاجة، استمعي للقرآن وتشتغلي، لكن كيف بدك + +438 +00:32:34,140 --> 00:32:39,480 +تلعبي PUBG و تشتغلي؟ لأ، أو مثلًا المرات بكون بفتح + +439 +00:32:39,480 --> 00:32:43,360 +موقع الجامعة مثلًا، محمل محاضرة مثلًا، و أنا في + +440 +00:32:43,360 --> 00:32:48,380 +الشغل أو أي شيء، فهم بيشوفوا، فأنا بستخلصكوا + +441 +00:32:48,380 --> 00:32:52,200 +بيبعثوا إيميل آه، فهم بيشوفوا، هل أنتِ استأذنتِ + +442 +00:32:52,200 --> 00:32:55,240 +منهم قبل ما تفتحي يا جماعة، أنا طالبة ماجستير، بدي + +443 +00:32:55,240 --> 00:32:58,680 +أفتح المحاضرة، ولا فجأة لجوا حالهم جدًا محاضرة و + +444 +00:32:58,680 --> 00:33:03,160 +بيحضروا هم؟ ما طلبت منهم مثلًا، أنا إثارة معايا + +445 +00:33:03,160 --> 00:33:07,560 +شخصيًا، ما طلبت منهم، ولكن سألوا مديرة، سألوا + +446 +00:33:07,560 --> 00:33:11,420 +مديرتي عن أدائها، هل هي مخلصة شغلها أو بتعمل كل + +447 +00:33:11,420 --> 00:33:14,560 +شيء 100%؟ فقلت لهم آه، وأنا مثلًا بأذن لها إنها + +448 +00:33:14,560 --> 00:33:17,960 +تدرس، إذا فضلت، تفتحها المحاضرة، مش حق، يعني مش + +449 +00:33:17,960 --> 00:33:20,460 +إنسان بيشتغل 24 ساعة. أنتِ خذي بالك، وهو + +450 +00:33:20,460 --> 00:33:25,500 +صحيح، في Break. خذي بالك، هل أنتِ لأن عندك شغل + +451 +00:33:25,500 --> 00:33:29,580 +تعملي تقرير أو تعملي حاجة، ممكن أنتِ تحضري محاضرة + +452 +00:33:29,580 --> 00:33:33,450 +بالسمع، لكن هل هم هيطلبوا منك حاجة فيها تسمعيها؟ + +453 +00:33:33,450 --> 00:33:37,930 +واضح؟ «ألا، بيكونش المبنيين معترضين مع بعض، يعني» + +454 +00:33:37,930 --> 00:33:41,990 +يترك الشغل ويغنّي ويقعد يحضر المحاضرات، طب والشغل؟ + +455 +00:33:41,990 --> 00:33:44,630 +«لا، لازم يخلي الـMainstream يتجاهله» يأخذ المنظف + +456 +00:33:44,630 --> 00:33:47,150 +يخلص الشغل وعنده وجد فراغ ولسه الشغل فيه قليل + +457 +00:33:47,150 --> 00:33:52,270 +وساعات ممكن يطلب من مديره، بدل الشغل الخارج على + +458 +00:33:52,270 --> 00:33:57,330 +العمل ليست على حساب الشغل، ما فيش مشكلة، وزوقيًا + +459 +00:33:57,330 --> 00:34:01,650 +وأخلاقياً المفروض الموظف يشعر رئيسه إنه مدى ما + +460 +00:34:01,650 --> 00:34:05,150 +خلصت شغلي، بدي أحضر، وده كانت الأخت بتقدر تحضر عن + +461 +00:34:05,150 --> 00:34:08,970 +طريق السمع وما يكونش على حساب شغلها أو إنهم يخسروا + +462 +00:34:08,970 --> 00:34:11,570 +منها أو حاجة أو يمسكوها عليها على فكرة فيما بعد، + +463 +00:34:11,570 --> 00:34:14,830 +بتخافي؟ لأ، سمح الله يمسكوها ويخبوها، اللي هو تصيّد + +464 +00:34:14,830 --> 00:34:18,030 +الأخطاء، لأ، ما هي مش فاضية، لأ، يعني لأقول لك غلطة + +465 +00:34:18,030 --> 00:34:21,890 +صغيرة في رقم، آه، ما هي مش مركزة في الشغل، بتحضر + +466 +00:34:21,890 --> 00:34:25,800 +محاضرات، ويوم كذا، الساعة كذا، كانت تحضر، عشان ذلك + +467 +00:34:25,800 --> 00:34:29,140 +لازم زوقيًا الواحد يستأذن وما يكونش حضوره المحاضرة + +468 +00:34:29,140 --> 00:34:32,220 +على حساب شغل لأن هذا أمانة أو هذا أمانة، إذا أنت + +469 +00:34:32,220 --> 00:34:34,660 +بتبدأ تحضري المحاضرة المسجلة في البيت، براحتك، + +470 +00:34:34,660 --> 00:34:37,540 +يعني ما تحرجيش نفسك معاهم، هو حسب برضه عقليتهم وجد + +471 +00:34:37,540 --> 00:34:40,780 +نظرهم، خاصة من القطاعات الخاصة. بالصورة، يعني كيف + +472 +00:34:40,780 --> 00:34:45,080 +هي، للأسف هذا يلهيها كيف، مثلًا بعض المدراء بيعرف إنه + +473 +00:34:45,080 --> 00:34:47,880 +موظف لفلان بيكمل ماجستير، هو معه بكالوريوس أو + +474 +00:34:47,880 --> 00:34:51,600 +دبلوم، نفسيًا بيعجبوش، فبيصيروا يحطوله العقدة في + +475 +00:34:51,600 --> 00:34:55,140 +المنشأة، كل شوية يفتقر، بدوش هيكمل، بس بدوش، طبعًا + +476 +00:34:55,140 --> 00:34:58,440 +بيطلعلوش يقولوا ما تكملش، فبيضل يتحجج، ي + +477 +00:35:01,680 --> 00:35:05,640 +فهو، يعني، ذاتيًا تستأذني منهم، +لكن ما يكونش برضه + +478 +00:35:05,640 --> 00:35:09,840 +على حساب العام. لكن المقصود هنا، إيش الانحراف + +479 +00:35:09,840 --> 00:35:12,320 +السلبي، زي ما حكينا، +إن الأخت تستعمل الـShort، + +480 +00:35:12,320 --> 00:35:15,800 +تلعبلنا PUBG، حاجة مش مهمة، ولا جايبة وصفات أكل + +481 +00:35:15,800 --> 00:35:19,440 +بتكتب فيها، أو جاية بتنزلنا YouTube عن الأكل، أو + +482 +00:35:19,440 --> 00:35:22,580 +عروض الأزياء، ولا بتحكي عن Messenger. طبعًا، هذا + +483 +00:35:22,580 --> 00:35:26,640 +لأخلاقي، لأنها بتستغل موارد المؤسسة في مصلحتها + +484 +00:35:26,640 --> 00:35:30,720 +الخاصة، وما لهم مش علاقة. ماشي؟ واضحة يا رانتي + +485 +00:35:30,720 --> 00:35:31,300 +ولا أعيدها؟ + +486 +00:35:36,040 --> 00:35:40,720 +وصلت الفكرة؟ طيب، ألية سؤال؟ بندأ أطلع وأرجع تقن + +487 +00:35:40,720 --> 00:35:44,160 +إن شاء الله يعطيكم العافية الله يعفو diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/UPM65q2lyWw_raw.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/UPM65q2lyWw_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..08cf7f85a505eefa38d7134ff2c1d7f0f57639cb --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/UPM65q2lyWw_raw.srt @@ -0,0 +1,1954 @@ +1 +00:00:06,900 --> 00:00:08,780 +أعوذ بالله واسمه اللي عليه من الشريطان الرجيم بسم + +2 +00:00:08,780 --> 00:00:10,820 +الله الرحمن الرحيم أهلا وسهلا بيكم في الجزر التاني + +3 +00:00:10,820 --> 00:00:15,260 +من موضوع أدقابة، تفضلي أنت كنا بنحكي بأهداف + +4 +00:00:15,260 --> 00:00:19,140 +الرقابة، آخر هدف من أهداف الرقابة تحقيق العدالة + +5 +00:00:19,140 --> 00:00:23,300 +والمحافظة على حقوق العاملين في المؤسسة وأنا أراقب + +6 +00:00:23,300 --> 00:00:29,020 +هل كل عامل مؤسسة بياخد حقوق إجازات وبياخدها زي ما + +7 +00:00:29,020 --> 00:00:32,600 +هي يعني مثلا عنده أيام إجازة هو عن جد تستفيد منها + +8 +00:00:32,970 --> 00:00:37,650 +هل في موظف أعلى من موظف في عامله بشكل سيء ولا أو + +9 +00:00:37,650 --> 00:00:41,190 +مثلا بيتدخل في أمور مش لازم يتدخل فيها أو لا، هذه + +10 +00:00:41,190 --> 00:00:47,160 +الأشياء لازم تكون اتحققها عملية الرقابةفي المؤسسة + +11 +00:00:47,160 --> 00:00:52,800 +في أي سؤال؟ أهداف بقابة اللي طوزت أنتجناهم من ما + +12 +00:00:52,800 --> 00:00:56,400 +هي مهات التفكير اللي هي التكيف مع الوضع اللي بتعيش + +13 +00:00:56,400 --> 00:00:59,880 +فيه المؤسسة كمان تقليل الأخطاء وتقليل انحرافات + +14 +00:00:59,880 --> 00:01:04,940 +وتقليل التكاليف وكمان انسجام الموظفين في العمل + +15 +00:01:04,940 --> 00:01:10,720 +بالإضافة لتحقيق العدالة في العمل ننتقل + +16 +00:01:10,720 --> 00:01:15,360 +إلى أغراض الرقابة عندنا أغراض الرقابة + +17 +00:01:18,860 --> 00:01:24,620 +أولا التكييف مع التغيرات البيئية التكييف مع + +18 +00:01:24,620 --> 00:01:31,080 +التغيرات البيئية وتقليل أتراته من نفسه يعبلى، + +19 +00:01:31,080 --> 00:01:39,220 +أغراض ولا أهداف ساعدوها لو سمحتوا كيف؟ إيش يا + +20 +00:01:39,220 --> 00:01:43,620 +دكتورة؟ إيش الأهداف بين الأغراض ولا أهداف؟ + +21 +00:01:45,690 --> 00:01:49,070 +الأهداف دايمًا بتكون أشمل، أشمل من الأغراض، يعني + +22 +00:01:49,070 --> 00:01:52,670 +الأغراض بتكون يعني نقاط معينة الأغراض، فأنا بدي + +23 +00:01:52,670 --> 00:01:56,730 +بحضها عشان أنصاريها، بس الأهداف بتكون يعني لكل إشي + +24 +00:01:56,730 --> 00:02:01,550 +فيه إله هدف، يعني لكل مرحلة من التخطيط أو الإشي + +25 +00:02:01,550 --> 00:02:04,690 +يعني بتكون إله هدف محطوط، فالأهداف بتكون دايمًا + +26 +00:02:04,690 --> 00:02:10,950 +أوسع من الأغراض – أيضًا، شكرا، أيضًا + +27 +00:02:14,660 --> 00:02:18,380 +بتوقع الهدف هو اللي بيقول يعني أنا عندي أغراض أنا + +28 +00:02:18,380 --> 00:02:21,900 +.. أغراض أنا ليش بعمل .. يعني الهدف أنه أنا هو + +29 +00:02:21,900 --> 00:02:27,360 +اللي هيوصدني لأغراض الرقابة مثلا عندي الأهداف + +30 +00:02:27,360 --> 00:02:31,900 +بتكون مقصلة، تفصيلة، يعني الغرض أشمل وأوسع من + +31 +00:02:31,900 --> 00:02:38,840 +الهدف الأهداف بتساعدني عشان أحقق أغراض الرقابة + +32 +00:02:42,610 --> 00:02:49,130 +يعني الغرض ليش أنا بس على تحت هذا الهدف؟ ‏- أيضًا؟ + +33 +00:02:49,130 --> 00:02:55,430 +‏- مين + +34 +00:02:55,430 --> 00:03:00,390 +عنده إجتهاد؟ + +35 +00:03:00,390 --> 00:03:05,110 +‏- كل شيء؟ ‏- خلاص، يعني إيقظته؟ ‏- + +36 +00:03:09,500 --> 00:03:12,780 +يعني زي ما حكينا الأقراض يعني بتكون على مدى بعيد + +37 +00:03:12,780 --> 00:03:18,200 +إشي يعني مش فورا بده هذا أما الهدف يكون لكل مرحلة + +38 +00:03:18,200 --> 00:03:23,040 +فيه إلهدف لكل إشي فيه إلهدف فبتكون الأهداف يعني + +39 +00:03:23,040 --> 00:03:26,820 +بتشمل كل إشي في الرقابة مثلا بتشمل كل إشي في اللي + +40 +00:03:26,820 --> 00:03:29,840 +بدنا نعمله okay + +41 +00:03:30,700 --> 00:03:33,700 +الهدف هو النتيجة النهائية التي نسعى الوصول إليها. + +42 +00:03:34,260 --> 00:03:36,400 +ماشي، وحكينا عن المحاضرة الماضية، لما شرحنا + +43 +00:03:36,400 --> 00:03:40,440 +التخطيط، حكينا عن الـSmart، اللي هي خصاص الأهداف + +44 +00:03:40,440 --> 00:03:47,620 +الناجحة. الغرض أوسع وأشمل شوية من الهدف، الغرض + +45 +00:03:47,620 --> 00:03:50,920 +أوسع وأشمل شوية من الهدف، قولي بالك، في ناس + +46 +00:03:50,920 --> 00:03:54,200 +بيشوفوه من نفس الاشي، بس هو في بينهم فرق، في بينهم + +47 +00:03:54,200 --> 00:04:00,330 +إيش فرق.إذا ارتبط الهدف بأرقام، مقاييس، بيصير غلط، + +48 +00:04:00,330 --> 00:04:04,270 +مرتبطش، بيبقى الهدف، ماشي، لكن من صفات الهدف اللي + +49 +00:04:04,270 --> 00:04:09,470 +هي وجود مقياس زي ما أخدنا في اسمارة المرة الماضية، + +50 +00:04:09,470 --> 00:04:13,150 +أنا على فكرة حدفت شريحة الهداف لإني لجيت الأغراض + +51 +00:04:13,150 --> 00:04:16,650 +نفسها، فراحوا البنات رجعوها، فهم وقّعوا أنفسهم في + +52 +00:04:16,650 --> 00:04:20,530 +هدر ما أزرقوا، ودخلوا في الفحر، خُدي بالك، أنا + +53 +00:04:20,530 --> 00:04:23,530 +حدفت، عشان البنات هسندهم لبس، طب هادي هي هادي، + +54 +00:04:23,530 --> 00:04:28,980 +فرجعهم تاني، ماشي،مرة تانية، الهدف والغرض هما + +55 +00:04:28,980 --> 00:04:31,940 +اتنين نتيجة نهائية، لكن إذا طبق الهدف دا رقم، بصير + +56 +00:04:31,940 --> 00:04:35,660 +غرض، ماشي؟ إذا طبق المقياس، بصير غرض، ماتبقش بضال + +57 +00:04:35,660 --> 00:04:39,880 +الهدف، لكن من خصائص نجاح الهدف إن يكون عندهاش رقم، + +58 +00:04:39,880 --> 00:04:45,320 +فضلي قبلك، فضلي. أغراض الرقابة، التكيف مع التغيرات + +59 +00:04:45,320 --> 00:04:49,300 +البيئية، تقليل الأخطاء المحتملة والرقابة في + +60 +00:04:49,300 --> 00:04:52,380 +المواضع المتساعد فيها الإنسجام، مواكب التعقيد + +61 +00:04:52,380 --> 00:04:57,030 +الوظيفي وتقليل التكاليف،هنحكي عنه بالتفصيل، أغراض + +62 +00:04:57,030 --> 00:05:00,230 +المرافقة، + +63 +00:05:00,230 --> 00:05:05,710 +الرقابة هذي اللي طلعناها من هنا يعني تفضّل، وصلت + +64 +00:05:05,710 --> 00:05:10,530 +هنا، تفضّل دكتورة، بس بعدي ستة أفرين دكتورة، الحين + +65 +00:05:10,530 --> 00:05:14,030 +إحنا و إحنا ندرس، نفهم إن أغراض الرقابة هي نفسها + +66 +00:05:14,030 --> 00:05:18,530 +هدف الرقابة نفس الكلام، بس صيادة مختلفة، بس هو نفس + +67 +00:05:18,530 --> 00:05:23,110 +الجوهر هم البنات حابين يعزوكوا، فبيزودوا قاعدين في + +68 +00:05:23,110 --> 00:05:30,500 +الشراعيأولاً التكيف مع التغييرات البيئية والمساعد + +69 +00:05:30,500 --> 00:05:33,820 +المدراء على استباق التغييرات والتعامل معها والتكيف + +70 +00:05:33,820 --> 00:05:38,020 +مع الحالة الجديدة يظهر هذا الغرض أهمية الرقابة + +71 +00:05:38,020 --> 00:05:41,840 +الخاصة بالمتغيرات البيئية الجارية التي يمكن أن + +72 +00:05:41,840 --> 00:05:46,280 +تواجهها ضماط بهذه الخاصية الـDynamic Mechanics + +73 +00:05:46,280 --> 00:05:51,280 +الخارجية توضح أهمية العلاقة ما بين التخطيط + +74 +00:05:51,280 --> 00:06:02,510 +والركابةهتوضع المدارس الأهداف والخطط التي تلزم + +75 +00:06:02,510 --> 00:06:06,590 +وقتها لتنفيذها وخلال تلك الفترة التي يُنفّذ فيها + +76 +00:06:06,590 --> 00:06:11,670 +هذه الأهداف تحدث تغيرات عديدة التغيرات هتكون + +77 +00:06:11,670 --> 00:06:18,410 +بيئية، فهي تعمل فيها ويستدعي بعض هذه التغيرات + +78 +00:06:18,410 --> 00:06:23,030 +تعديلالشركة لما عندي مثلا يصير أي تغير بيئي على + +79 +00:06:23,030 --> 00:06:30,250 +المشروع احنا أو في المؤسسة بيخلينا مشغورين على انه + +80 +00:06:30,250 --> 00:06:35,170 +احنا نقوم بتغيير أو في تعديل في خطط الشركة أو قد + +81 +00:06:35,170 --> 00:06:41,330 +تجعل من هذه الأهداف الغير واضعية مثلا عندي أنا عند + +82 +00:06:41,330 --> 00:06:45,570 +مجموعة أهداف عندي صارت تغير في البيئة لما صار عندي + +83 +00:06:45,570 --> 00:06:49,000 +تغير في البيئة الأهداف هذهصار إن أنا أوصل لها + +84 +00:06:49,000 --> 00:06:56,640 +وأحققها مستحيل إيش وظيفة الرقابة؟ بتكون الرقابة + +85 +00:06:56,640 --> 00:07:02,020 +مصممة بطريقة جيدة تساعد المدير على التنقق ومراقبة + +86 +00:07:02,020 --> 00:07:06,300 +وتعديل الخطط والأهداف لتناقب هذه التغيرات إذا أنا + +87 +00:07:06,300 --> 00:07:14,240 +كنت مصممة أو عملية التخطيط عندى تمت بشكل جيد و + +88 +00:07:14,970 --> 00:07:21,170 +تنبأت بحدوث هذه التغييرات البيئية بإن عملية + +89 +00:07:21,170 --> 00:07:29,270 +الرقابة عند مشكور بأن التغييرات البيئية تقوم + +90 +00:07:29,270 --> 00:07:33,390 +بتغيير الخطة والانتقال إلى الخطة التي تلقى هذه + +91 +00:07:33,390 --> 00:07:37,230 +التغييرات البيئية وتقوم بتعديل على الخطة والأهداف + +92 +00:07:37,230 --> 00:07:42,370 +اللي يتلقم التغييرات البيئية الجديدة. إذًا يقعدت + +93 +00:07:42,370 --> 00:07:46,020 +التكييف على التغييرات البيئية.إذا بتذكروا في + +94 +00:07:46,020 --> 00:07:49,780 +التخطيط حكينا إنه إحنا بنحاول نتنبأ بإيش بنتدرسل + +95 +00:07:49,780 --> 00:07:53,080 +في المستقبل، وبنكتب سيناريوها. التكييف مع البيئة + +96 +00:07:53,080 --> 00:07:56,700 +بيساعدني على قناص الفرص. لو أنا مركزة في البيئة + +97 +00:07:56,700 --> 00:08:00,200 +ومتبعاها وإيش بيحصل وإيش حكوا وإيش متوقع السيرة، + +98 +00:08:00,200 --> 00:08:05,240 +ده بيساعدني على قناص الفرص وتجنب إيش الأخطر. زي ما + +99 +00:08:05,240 --> 00:08:09,600 +حكينا، أي خطأ يحصل أو ظهرت هيك حاجة، هيك مفاجأة، + +100 +00:08:09,600 --> 00:08:13,180 +ممكن أنا مركزة في الشغل، بكتشفها، بعلجها.عشان ما + +101 +00:08:13,180 --> 00:08:17,740 +بخلّيهاش إيش تتوقع من إيه؟ أتفضلي ليه تراكم + +102 +00:08:17,740 --> 00:08:20,660 +الأخطاء؟ إن الأخطاء الصغيرة و الإنحرافات قد لا + +103 +00:08:20,660 --> 00:08:24,780 +تؤثر في المنظمة ماليًا مثلا ولكن تراكم هذه الأخطاء + +104 +00:08:24,780 --> 00:08:28,800 +و الإنحرافات الصغيرة يمكن أن تودي لمشكلة كبيرة و + +105 +00:08:28,800 --> 00:08:32,660 +لذلك يجد معالجتها أولًا بأول مثلًا إن عندي زي ما + +106 +00:08:32,660 --> 00:08:36,060 +حكينا بالأول مثلًا أتأخرون بالمال عن العمل بيجي + +107 +00:08:36,060 --> 00:08:38,960 +الساعة تسعة العمل اللي بيبدأ الساعة تمانية وبيجي + +108 +00:08:38,960 --> 00:08:43,700 +الساعة تسعة في عندي ساعةساعة وفاقد وقت ساعة أو + +109 +00:08:43,700 --> 00:08:48,340 +مثلًا بيروح متأخر برضه هذا يوم عن يوم عن يوم لو + +110 +00:08:48,340 --> 00:08:51,720 +إشينا حسبنا عدد الساعات الفاقد اللي هو كان المفروض + +111 +00:08:51,720 --> 00:08:55,220 +أن العامل يستفملها بالعمل لكن هو اتأخر عن العمل + +112 +00:08:55,220 --> 00:08:59,240 +بيعطيني مشكلة حتى لو أنها مشكلة مابتأثر على + +113 +00:08:59,240 --> 00:09:03,000 +المنظمة دليل لكن بتأثر على عمل المؤسسة أو مثلًا + +114 +00:09:03,000 --> 00:09:07,100 +عامل عندي بيكون بتدخن في ساعات العمل بياخد بيقعد + +115 +00:09:07,100 --> 00:09:10,060 +بيشتغل مص ساعة و بيروح بيدخن مص ساعةبرضه، هذا + +116 +00:09:10,060 --> 00:09:16,380 +الاشي بيأثر على بيعمل مرة على مرة برضه بيعمل بيعمل + +117 +00:09:16,380 --> 00:09:23,060 +مشكلة كبيرة وبيأثر على جودة العمل. إذن يا أخوات، + +118 +00:09:23,060 --> 00:09:27,300 +تقليل تراكم الأخطاء. الآن الجبل الضخم عبارة عن + +119 +00:09:27,300 --> 00:09:31,560 +حصوات صغيرة تراكمت، تراكمت، طلعتش جبل.لمّا تكون + +120 +00:09:31,560 --> 00:09:34,900 +المشكلة في بدايتها أو الخطأ في بدايته وتم إلاجه + +121 +00:09:34,900 --> 00:09:37,800 +غير لما يصيرش أزمة، خُد بالك المشكلة أن تراها كمان + +122 +00:09:37,800 --> 00:09:42,840 +ممكن تصير أزمة، وده صعب، بمعنى. الآن أفنان عندها + +123 +00:09:42,840 --> 00:09:49,220 +مصنع، مصنع ما تنحش بلار، عسبوا المثال، Ceramic، + +124 +00:09:49,220 --> 00:09:54,140 +راح تشترط كمية كبيرة من المواد الخام، وحطتها في + +125 +00:09:54,140 --> 00:10:00,430 +المخزن، لما أجت تستخدمها، جاتها مضروبة،هل بينفع + +126 +00:10:00,430 --> 00:10:04,610 +ترجع للتاجر؟ صارت منه تحكي و تعالي «انت غشتني»؟ + +127 +00:10:04,610 --> 00:10:09,230 +صباح الخير، وين كاينة؟ لأ، أنا ماغشتكيش مش ابضعتي + +128 +00:10:09,230 --> 00:10:13,710 +وابصريش وانا الخلل إنه لو من البداية فحصت و لو + +129 +00:10:13,710 --> 00:10:17,150 +عينة من هذه المواد الخامة، في لحظة تكتشفت خل + +130 +00:10:17,150 --> 00:10:20,910 +بترجعها، ماتكتشفتش، خلاص، راحت عليها، إذن يقلل من + +131 +00:10:20,910 --> 00:10:24,230 +تراكم عيش الأخطاء، لأن الأخطاء بتتراكم، بصير + +132 +00:10:24,230 --> 00:10:26,930 +مشاكل، إحنا انطنشين، عامين حالنا ماعناش خبر، + +133 +00:10:26,930 --> 00:10:29,110 +المشاكل هصير أزمات، فضلك + +134 +00:10:34,030 --> 00:10:38,210 +فتالتًا، المواكبة والانسجام مع التعقيد التنظيمي في + +135 +00:10:38,210 --> 00:10:41,890 +المنظمات البسيطة يكون النظام الرقابي بسيطًا كذلك + +136 +00:10:41,890 --> 00:10:46,630 +ولكن عندما تتوسع المنظمة ويكبر إنتاجها ومتغطي + +137 +00:10:46,630 --> 00:10:50,550 +مساحات جغرافية واسعة فإنها تحتاج إلى نظام رقابي + +138 +00:10:50,550 --> 00:10:55,130 +يحاكي هذا التعقيد إذن هناك علاقة إيش يا أثنان؟ + +139 +00:10:55,130 --> 00:11:00,010 +تقضية وعكسية، بين حجم المنظمة اللوحيةترضيًا كل ما + +140 +00:11:00,010 --> 00:11:03,330 +كبرت المنظمة بحتاج إلى نظام قدر كبر، كل ما كانت + +141 +00:11:03,330 --> 00:11:08,090 +المنظمة أصغر، حياتي المنظمة أقل منها. ممتاز، الآن + +142 +00:11:08,090 --> 00:11:11,810 +كل ما كانت المنظمة كبيرة، نظام الرقابة بتعقد عندي، + +143 +00:11:11,810 --> 00:11:15,370 +بدخل في بعضه هيك، كل ما كانت بسيطة، simple، مشهور، + +144 +00:11:15,370 --> 00:11:19,390 +مجل، بسيط، بتكون الرقابة يشملها؟ بسيطة، بمعنى.الآن + +145 +00:11:19,390 --> 00:11:23,950 +مثلًا ولاء عندها متجر، جايبها أجر، وهي بتشتغل، هي + +146 +00:11:23,950 --> 00:11:26,350 +و أختها و صاحبيتها، هم اتنين بيبيعوا و بيشتغلوا و + +147 +00:11:26,350 --> 00:11:30,770 +كذا، و بيجيبوا إبداع، وعندهم كاميرات مراقبة، وشاشة + +148 +00:11:30,770 --> 00:11:35,490 +قرابهم، خلاص يعني. لكن لو هم بيشتغلوا في بانك، هل + +149 +00:11:35,490 --> 00:11:40,430 +بينفع بس تحتمت أكتر من كاميرات مراقبة؟ «لأ، طبعًا» + +150 +00:11:40,430 --> 00:11:46,750 +«لأ، طبعًا» يا أزين دا، وخزنات مالية بشكل معين. + +151 +00:11:46,990 --> 00:11:50,670 +ولازم كمان يكون عندى رجال أمن، تشوفهم في الـBank، + +152 +00:11:50,670 --> 00:11:55,390 +ومسلحين، تختلف الوضع، لأن العمل اتعقدت، هي في + +153 +00:11:55,390 --> 00:11:58,950 +مكتبها ولا إيش تجيبلها حارس على الباب، ما هي شايف + +154 +00:11:58,950 --> 00:12:02,810 +الناس بالكاميرات يعني، لكن الـBank لأ، بينفعش، + +155 +00:12:02,810 --> 00:12:07,490 +لازم يكون عندك إيش رجال أمن، إذن كل علاقة تضيق، كل + +156 +00:12:07,490 --> 00:12:13,370 +ما زاد حجم المنظمة،واتعقد عملها كل ما أدى دالك + +157 +00:12:13,370 --> 00:12:17,170 +اللي هو نظام الرقابة يصير معقد، لكن خطواته نفسها، + +158 +00:12:17,170 --> 00:12:20,430 +هو نفسه، لكن النظام بتعقد عندي، النظام مش ماله، + +159 +00:12:20,430 --> 00:12:23,930 +بتعقد. الآن عندنا من أشكال الرقابة، اللي هو نظام + +160 +00:12:23,930 --> 00:12:28,530 +البصمة، هدا من الرقابة، سواء كان بصمة الإصبع أو + +161 +00:12:28,530 --> 00:12:33,970 +بصمة العين أو الوجه، زمان كان دفتر يمضي الموظف على + +162 +00:12:33,970 --> 00:12:38,430 +الكشف النوج الساعة كذا، الآن عندك نظام البصمة، + +163 +00:12:38,430 --> 00:12:43,360 +بصمة العين، بصمة الوجه.واضح؟ بعض المؤسسات بتعتمد + +164 +00:12:43,360 --> 00:12:46,560 +على البصمة وخلاص، +بصمة الإصبع، عفوا، البعض لأ، + +165 +00:12:46,560 --> 00:12:53,180 +عين، وجه حسب. طبعاً في الـ «بنك» بالذات، عشان + +166 +00:12:53,180 --> 00:12:57,240 +طبيعة عمله، عشان تفتح ال «بنك» وتقعدي ورا مكتبك، + +167 +00:12:57,240 --> 00:13:01,800 +بعتمدوا فيه بقول حاطين جهاز، إذا دخلتي بصمة إيديك + +168 +00:13:01,800 --> 00:13:06,900 +أصابعك الأربعة بتعبري، دخلتي الخمس مابتعبريش. هذه + +169 +00:13:06,900 --> 00:13:13,470 +كلها أجزة رقابية، وسائل رقابة.ماشي، لأنه طبيعة + +170 +00:13:13,470 --> 00:13:16,490 +اللي عمل إيش، معقد. طبعاً كمان، كيف لمّا نجري + +171 +00:13:16,490 --> 00:13:23,470 +نتكلم عن مؤسسات المخابرات، هذه إلها أجزة مراقبة + +172 +00:13:23,470 --> 00:13:27,770 +معقدة جدًا، أنت هتشوفي الكاميرات المراقبة، أو + +173 +00:13:27,770 --> 00:13:31,730 +هتشوفي الشاشات، أه لأ، بس فيش غلط تاني، في أمور + +174 +00:13:31,730 --> 00:13:35,150 +إيش أخرى، فضلين، تلاتة، أربع، عفوًا. + +175 +00:13:38,190 --> 00:13:42,570 +تخفيف التكاليف كل ما كان نظام المراقبة فعال، +كل ما + +176 +00:13:42,570 --> 00:13:45,550 +كان هناك انخفاض في التكاليف عن طريق تغطي عمليات + +177 +00:13:45,550 --> 00:13:49,390 +الإنتاج. هذه برقم إيش يا أنت؟ هذه برقم إتنين، + +178 +00:13:49,390 --> 00:13:53,450 +متبطين هدول. كل ما قلت أخطأ، إكساشها طبيعي تقل + +179 +00:13:53,450 --> 00:13:58,310 +تكليفك، تفضلي. زي ما تقول حكينا إنه أفنان عندها + +180 +00:13:58,310 --> 00:14:02,110 +مصنع سراميك، لو على طول اكتشفت إنه المرض الخمد، + +181 +00:14:02,110 --> 00:14:04,690 +وبعد طول بترجع تبدلها وتخسرش، بالعكس ممكن تاخد + +182 +00:14:04,690 --> 00:14:09,570 +تعويض، لكن لو طنشت.وبعدين، حسنا، دا مشكلة، فضلوا. + +183 +00:14:10,110 --> 00:14:13,290 +فإن هناك علاقة ترضية بين تقليل الأخطاء، تقليل + +184 +00:14:13,290 --> 00:14:15,190 +الأخطاء يعني تقليل التكاليف، والعكس صحيح. + +185 +00:14:17,970 --> 00:14:21,490 +إذن، عندنا أربع شغلات، شرحناهم، أول حاجة، قولنا، + +186 +00:14:21,490 --> 00:14:26,950 +بتكيّف مع البيئة أي فرصة بقتنصها، أي خطر بتجنبه، + +187 +00:14:26,950 --> 00:14:29,250 +اتنين، تقليل الأخطاء، اللي مرتبط في تقليل + +188 +00:14:29,250 --> 00:14:35,470 +التكاليف، تلاتة، اللي هو هناك علاقة ترضية تربط بين + +189 +00:14:36,220 --> 00:14:40,960 +النظام الرقابة وبينحجم المنظمة وطبيعة عملها. كل ما + +190 +00:14:40,960 --> 00:14:44,480 +زاد طبيعة عمل المنظمة تعقيدًا، زي البنوك أو + +191 +00:14:44,480 --> 00:14:49,220 +الأمور، المخابرات والأمن وغزو الفضاء ومراكز + +192 +00:14:49,220 --> 00:14:52,920 +المعلومات، كل ما زاد تعقيد الرقابة عليها. كل ما + +193 +00:14:52,920 --> 00:14:59,220 +زاد تعقيدش الرقابة عليها. فضلي. أجل، ننتقل إلى + +194 +00:14:59,220 --> 00:15:03,520 +مراحل العملية الرقابية اللي حكينا عنها في بداية + +195 +00:15:03,520 --> 00:15:06,820 +المحاضرة.أنا وانتي الكلام ماتش واحدة نواجه السؤال + +196 +00:15:06,820 --> 00:15:14,240 +للحضور وين لقم واحد في الشكل، شايفينه؟ تحديد + +197 +00:15:14,240 --> 00:15:18,860 +الأهداف؟ تحديد الأهداف؟ تحديد الأهداف المعين؟ + +198 +00:15:18,860 --> 00:15:22,340 +عشمالي أنا، مش عارفة عالميكوا ولا لأ مين بيقول + +199 +00:15:22,340 --> 00:15:27,660 +تحديد الأهداف مش انتخاب الإجتماع التصحيحي؟ هنا، + +200 +00:15:27,660 --> 00:15:30,460 +هنا؟ لأ، تحديد الأهداف هي البداية هي بداية، هي + +201 +00:15:30,460 --> 00:15:35,780 +بداية الأهداف تحديد الأهداف هي أي وظيفة بتاجيهي + +202 +00:15:35,780 --> 00:15:38,980 +وظيفة تختير، تختير، تختير، تختير، تختير، تختير، + +203 +00:15:38,980 --> 00:15:41,960 +تختير، تختير، تختير، تختير، تختير، تختير، تختير، + +204 +00:15:41,960 --> 00:15:45,700 +تختير، تختير، تختير، تختير، + +205 +00:15:45,700 --> 00:15:48,220 +تختير، تختير، تختير، تختير، تختير، تختير، تختير، + +206 +00:15:48,220 --> 00:15:53,280 +تختير، تختير، تختير، تختير، تختير، تختير، تختير، + +207 +00:15:53,280 --> 00:15:54,060 +تختير، تختير، تختير، تختير، تختير، تختير، تختير، + +208 +00:15:54,060 --> 00:15:59,940 +تختير، تختير، تختير، تختير، تختير، تختير، تختير، + +209 +00:15:59,940 --> 00:16:00,280 +تختير، تختير، تختير، تختير، تختير، تختير، تختير، + +210 +00:16:00,280 --> 00:16:05,120 +تختير، تختير، تخت«تقيّس الأداء» «تقيّس الأداء»؟ + +211 +00:16:05,120 --> 00:16:08,500 +بيبدأوا الناس يشتغلوا بناء على هداف أنا إيش بسوي + +212 +00:16:08,500 --> 00:16:13,080 +وهم بيشتغلوا بقارن اللي بيشتغلوه مع اللي بيخططوا + +213 +00:16:13,080 --> 00:16:17,320 +مع الشغل ومع الهدف، بعد ذلك إيش بيصير؟ يا أه يا + +214 +00:16:17,320 --> 00:16:22,840 +لأ، بيظهر، وها كده، تفضلي إشرحي بشهرة مستهلة عشرة، + +215 +00:16:22,840 --> 00:16:29,380 +تفضلي إشرحي نبدأ في بداية، في تحديث الأهداف + +216 +00:16:29,380 --> 00:16:34,350 +والمعاييرالمعيار تعد أمر مهم للمنظمة إذا في أن + +217 +00:16:34,350 --> 00:16:38,650 +العملية الرقمية تركز عليها وتعتبرها مرحلة مرحلتها + +218 +00:16:38,650 --> 00:16:43,410 +الأولى تعريف المعيار اللي هو الـStandard هو رقم + +219 +00:16:43,410 --> 00:16:47,630 +محدد كميا أو حالة لو هي تسعى المنظمة للوصول إليها + +220 +00:16:47,630 --> 00:16:52,610 +باعتبارها حكمة لقول الإنجاز أو رفضه عنده يعد + +221 +00:16:52,610 --> 00:16:56,490 +المعيار وسيلة للقياس هي إما بيكون مظيفة كمي إذا + +222 +00:16:56,490 --> 00:17:00,550 +إما بيكون معيار كمي أو رقمي أو وصفيللمساعدة في + +223 +00:17:00,550 --> 00:17:05,390 +الرقابة على الأفراد أو العمليات أو المنتجات؟ ‏- + +224 +00:17:05,390 --> 00:17:10,830 +نولة نولة. ‏- نقطة و إيه؟ أول خطوة تحديد المعيار، + +225 +00:17:10,830 --> 00:17:14,450 +ما هو المعيار هو الهدف. ‏- أين يضع الهدف؟ في + +226 +00:17:14,450 --> 00:17:17,050 +التخطيط و ليس في الرقم. ‏- ما هو المعيار هو + +227 +00:17:17,050 --> 00:17:23,330 +المقياس، الـStandard. ‏- ممكن يكون رقم، مثلًا، عدد + +228 +00:17:23,330 --> 00:17:28,260 +الوحدات المنتجة اليوم 100 قطعة.واضح؟ عدد ساعات + +229 +00:17:28,260 --> 00:17:32,500 +العمل اللي لازم تلتزم فيها 8 ساعات. + +230 +00:17:35,140 --> 00:17:38,220 +‏- الربح اليوم ‏- أنت طولي بالك. الربح اليوم مثلا + +231 +00:17:38,220 --> 00:17:42,980 +لازم يزيد عن 10%؟ متى؟ طيب، ممكن يكون رقم، أسهل + +232 +00:17:42,980 --> 00:17:48,040 +على فكرة، وممكن يكون وصف. مين يعطينا مثال لحاجة + +233 +00:17:48,040 --> 00:17:50,640 +براقب عليها، بقدرش أقول عنها برقم، بقدرش أقول + +234 +00:17:50,640 --> 00:17:55,970 +والله خمسة، لأ، عشرة.هذه بتكون نسبية، خُدّي بالك، + +235 +00:17:55,970 --> 00:17:57,490 +الكم اللوعي بيكون نسبي. + +236 +00:18:06,410 --> 00:18:11,270 +فيه الشغلات، ماقدرش أكتب عليها رقام يعني. هي + +237 +00:18:11,270 --> 00:18:14,610 +الأشياء اللي تقاس بالجودة، مش بتحقيق رقم معين. + +238 +00:18:14,870 --> 00:18:20,710 +ماشي، زي إيش؟زي مثلا إذا كان من ضمن الـ«Tasks» + +239 +00:18:20,710 --> 00:18:23,730 +تبعات الوظيفة إنك تتعاملي مع ناس أو إنك تمثلي + +240 +00:18:23,730 --> 00:18:28,510 +المؤسسة فإنتي أداش معيار تمثيلك التواشيك القوية في + +241 +00:18:28,510 --> 00:18:31,810 +التمثيل و Professional تقيموكي عليها تقييم كيفي + +242 +00:18:31,810 --> 00:18:38,580 +ممتاز يعني فن التعامل مع العملاء أو الزبائنماشي أو + +243 +00:18:38,580 --> 00:18:41,780 +الشركة، هذه كيف بتتعبّر عنها بالرقم؟ مابتتعبّرش، + +244 +00:18:41,780 --> 00:18:45,940 +لأ صعبة هذه، فبلمس هلمس، هل كانوا مبسوطين و + +245 +00:18:45,940 --> 00:18:48,960 +relaxed على الآخر و لا كانوا معصمين وانكشرين، + +246 +00:18:48,960 --> 00:18:52,960 +يشعرون بالغضب، زي هيك، تفضلي يا قرارة فعيد، هتفضلي + +247 +00:18:52,960 --> 00:18:57,200 +يا قرارة. ‏- تمام، ممكن إحنا لو بدنا نيجي نراقب + +248 +00:18:57,200 --> 00:19:00,480 +على مخرجات مشروع معين كامل، + +249 +00:19:02,990 --> 00:19:06,250 +من المشروع، عدد من الـ«وارشات»، بكون مستهدفة عدد + +250 +00:19:06,250 --> 00:19:10,170 +من المستفيدين، مثلًا خمسين، بس أنا بقدرش أقيس + +251 +00:19:10,170 --> 00:19:14,190 +المعرفة تبعتهم، يعني بقدرش أحددها أو الوعي أو + +252 +00:19:14,190 --> 00:19:17,490 +زيادة الوعي تبعتهم، بقدرش أحددها برقم، يعني بيكون + +253 +00:19:17,490 --> 00:19:22,050 +في عندي مؤشرات أخرى بتدل على هذا الـ«وعي» أو + +254 +00:19:22,050 --> 00:19:25,530 +المعرفة. ممتاز، إذاً المعيار نوعين، إما يكون كم + +255 +00:19:25,530 --> 00:19:29,230 +يعبر عنه برقم، قلنا زي عدد الساعات، عدد الوحدات، + +256 +00:19:29,230 --> 00:19:33,160 +عدد الحضور،أو نوعي، بيكون النوعي من الصعب التعبير + +257 +00:19:33,160 --> 00:19:39,180 +عنه برقم. قولنا زي القياس، رضا الموظفين، العلاقات + +258 +00:19:39,180 --> 00:19:45,360 +العامة، شغلات فنية أكتر، بتحسيها مش ملموسة، صعبة + +259 +00:19:45,360 --> 00:19:50,500 +مسكها أو أحددها، واضح؟ هذه بنسميها معايير نوعية. + +260 +00:19:51,240 --> 00:19:57,060 +فضلي. ‏-المعيار من الطبيعي أنه يختلف، ‏-حسب الشيء + +261 +00:19:57,060 --> 00:20:02,860 +المطلوب من الرقم.مثلًا، عند مراقبة الإنتاج، نحتاج + +262 +00:20:02,860 --> 00:20:06,440 +معايير مختلفة عن عند مراقبة الأموال أو المبيعات أو + +263 +00:20:06,440 --> 00:20:10,080 +الأفراد عندنا، عندنا أنواع المعايير، معايير + +264 +00:20:10,080 --> 00:20:15,180 +المخرجات اللي هي قياس النتائج للأداء في إطار كمي + +265 +00:20:15,180 --> 00:20:19,880 +أو زماني مثلًا، + +266 +00:20:19,880 --> 00:20:24,060 +إيش هو معيار المخرجات؟ مثلًا، المدير المبيعات + +267 +00:20:24,060 --> 00:20:29,290 +بيطالب بتقرير شهريمن كل الباعة يبين ما تم عمله + +268 +00:20:29,290 --> 00:20:33,990 +خلال الشهر. هذا بيقيّس عندي، بيعطيني قياس نتائج + +269 +00:20:33,990 --> 00:20:42,170 +الأدائش ومثلا نتائج تم فعله خلال الشهر من خلال + +270 +00:20:42,170 --> 00:20:46,710 +التقرير. هو الأصل أننا ندخل المبيعات، إنه احنا كل + +271 +00:20:46,710 --> 00:20:49,410 +حاجة بنبيعها، بندخلها على البرنامج، برنامج + +272 +00:20:49,410 --> 00:20:53,030 +المحاسب، وبس بطلب التقرير أشوف جديش المبيعات وجديش + +273 +00:20:53,030 --> 00:20:56,620 +الملدودات وجديش خصومات وشغلتها.ماشي، لأن الميار + +274 +00:20:56,620 --> 00:21:00,260 +المخرجات، اللي هي السلعة بتاعتي أو الخدمة، إيش رأي + +275 +00:21:00,260 --> 00:21:04,180 +الناس فيها؟ ناشحة؟ فاشلة؟ ممكن نعبر عنها بكمية، + +276 +00:21:04,180 --> 00:21:06,480 +ممكن نعبر عنها بالتكلفة، ممكن نعبر عنها بالزمن، + +277 +00:21:06,480 --> 00:21:11,120 +حسب يعني. زي مثلا، أنت الآن في مطعم، كيف بدأ أقيم + +278 +00:21:11,120 --> 00:21:16,040 +المطعم أنا؟ من ضمن معيير تقييم المطاعم، هل قدم + +279 +00:21:16,040 --> 00:21:20,540 +الخدمة بسرعة ولا راح ينام؟ ماشي، بمعنى أنت طلبت + +280 +00:21:20,540 --> 00:21:26,600 +فنجة الجهوة، كدهش استغرق الوقت؟حصل معي موقف أنا + +281 +00:21:26,600 --> 00:21:29,360 +زمان، من غير ذكر أسمها، في إحدى المطاعم، بس على + +282 +00:21:29,360 --> 00:21:31,800 +الفكرة جفّل، كان مشهور بس جفّل، من غير ذكر أسمها. + +283 +00:21:32,720 --> 00:21:35,500 +قلت له عايزة جهوة، كنت أنا يوم أختي رايحة أتجدم + +284 +00:21:35,500 --> 00:21:38,480 +امتحان معلم في الوكالة، و روحت أنا معها و ميالت + +285 +00:21:38,480 --> 00:21:44,480 +على المطعم، بقولت بشرب جهوة. طبعا أنا لما روح + +286 +00:21:44,480 --> 00:21:47,380 +أماكن و بدي أنتظر باخد معي كتاب للقراءة أو باخد + +287 +00:21:47,380 --> 00:21:52,180 +معي شغل «bunchers» يعني، قال أنا أجيب الجهوة، كمان + +288 +00:21:52,180 --> 00:21:56,010 +شوية أجيب الجهوة.عواتنا ديت وكنت لو سمحت أنا طلبت + +289 +00:21:56,010 --> 00:21:58,830 +جهوة، قلت طيب هي اللي مجهز فيها، يمكن كان أيامها + +290 +00:21:58,830 --> 00:22:02,670 +بيعملها على شمعة، أنا مش عارفة، ولا على الدخان، + +291 +00:22:02,670 --> 00:22:06,490 +أنا مش فاهم، مش فاهمة بالظبط، أنا طبعا داجت، مش + +292 +00:22:06,490 --> 00:22:08,470 +ممكن صار لي أكتر من الساعتين بتستنى في الجهوة، + +293 +00:22:08,470 --> 00:22:11,070 +ماكان روحتلي على أي واحد بصة ولا واحد عنده عربة، + +294 +00:22:11,070 --> 00:22:13,650 +جيبت له جهوة، جيبت جهوة ورايحت راسي، أنا محترماك و + +295 +00:22:13,650 --> 00:22:16,790 +جاية عندك يعني، والمدرسة فاتحة، ممكن أقعد فيها + +296 +00:22:16,790 --> 00:22:22,250 +براحتي يعني، على فكرة ماجيبش الجهوة،وأنا ازعلت + +297 +00:22:22,250 --> 00:22:25,530 +وروحت، اتكتلت معاه وروحت يومًا، لأنه مش تصرف، يعني + +298 +00:22:25,530 --> 00:22:29,030 +أنا حدفع، يعني أنا كنت كاتب بلاش. إيش رأيكوا بعد + +299 +00:22:29,030 --> 00:22:32,610 +الشغل؟ + +300 +00:22:32,610 --> 00:22:37,170 +سيئة، دي خدمة عملاء سيئة أو كاتبات سيئة. خدمة + +301 +00:22:37,170 --> 00:22:40,310 +سيئة، ومش عبارة عن ما العميل أو الزبون اتكتل معاكي + +302 +00:22:40,310 --> 00:22:43,050 +معناه إن هو مش راضي. مش هنيجي أقولّك والله أنا + +303 +00:22:43,050 --> 00:22:45,390 +زعلة أنا بنسبة 10%، ما تصبضش، واضح إنه أنا كتير + +304 +00:22:45,390 --> 00:22:50,870 +كنت زعلانة، وبعدين جف الأفريقا، ماشي؟ هذه معيار + +305 +00:22:52,000 --> 00:22:55,760 +المخرجات، اللي هي نتيجة السلع أو الخدمة اللي + +306 +00:22:55,760 --> 00:22:59,780 +بتقدميها للناس؟ هل هم يعني مرتاحين فيها؟ مبسوطين؟ + +307 +00:22:59,780 --> 00:23:03,380 +هل مبيعاتك بتزيد؟ أرباعك بتزيد؟ تكاليفك بتقل؟ هذا + +308 +00:23:03,380 --> 00:23:07,100 +المقصود فيها، فضل كاملي قبلها. المعيار المدخلات، + +309 +00:23:07,100 --> 00:23:10,980 +معيار يقص جهود الداخل في أداء المهام والعمليات، زي + +310 +00:23:10,980 --> 00:23:15,260 +ما إحنا حكينا، إيش هو المعيار بيقص جهود الداخل؟ + +311 +00:23:15,260 --> 00:23:17,440 +أنا، هل أنا من العمال الملتزمين بييجيوا في الوقت + +312 +00:23:17,440 --> 00:23:21,670 +المناسب، بيبدلوا جهدهم كله في إنجاز العمل،أنا بقول + +313 +00:23:21,670 --> 00:23:28,150 +براقب أدائهم هل هم مثلًا لو أنا بعطي ورشة هل اللي + +314 +00:23:28,150 --> 00:23:35,130 +أنا اللي عندي مستمعين في الورشة هل هم فعلاً أنا + +315 +00:23:35,130 --> 00:23:40,510 +عندي أحساس أن هم عندهم صار عندهم معرفة أو صار + +316 +00:23:40,510 --> 00:23:42,690 +عندهم مستفيدين من الكلام اللي أنا بتكلمه ‏-خلّي + +317 +00:23:42,690 --> 00:23:47,910 +مالك أساس، المعيار المدخلات بتكون قبل الإنجاز، قبل + +318 +00:23:47,910 --> 00:23:53,560 +التنفيذ ‏-صحأو المواقع كانت موجودة؟ «هل إجا المدرب + +319 +00:23:53,560 --> 00:23:58,060 +على الموعد؟» هاي المعيار. «هل الشخص مرتب ومنظم؟» + +320 +00:23:58,060 --> 00:24:01,540 +«المجهز نفسه جايب الـslide والشرائح وعطول بلّش ولا + +321 +00:24:01,540 --> 00:24:05,560 +لسه مكركب؟» «هل التزم الناس، المتدربين في الموعد؟» + +322 +00:24:05,560 --> 00:24:09,260 +«المكان نفسه مرتب وحلو، فيه تهوي أو فيه ضيافة + +323 +00:24:09,260 --> 00:24:13,160 +وقوطة صينية؟» «وقدرنا نعطيهم أجندة ولا حاجة؟» + +324 +00:24:13,160 --> 00:24:17,520 +معيار مدخنة دوكلة قبل الجازي، عفوا، قبل بدء العمل + +325 +00:24:19,020 --> 00:24:22,980 +أنا قاعدة في المحاضرة، مش هيزوراجي وجلامي وجاعدة، + +326 +00:24:22,980 --> 00:24:28,420 +قبل المحاضرة، مش أتناق، مش معقول هو قاعد بدرب، وين + +327 +00:24:28,420 --> 00:24:34,300 +جلم الصبورة؟ طب أنتوا ليش مش جايبين الصبورة؟ طب يا + +328 +00:24:34,300 --> 00:24:37,420 +جماعة أنا عشان بنده أشرب، هذا كله خلل، هذا كله + +329 +00:24:37,420 --> 00:24:41,320 +إيش؟ خلل، واضح، ده خُلي بالك، معيار المدخلات عكس + +330 +00:24:41,320 --> 00:24:47,120 +المخرجات، المخرجات بقيس منتجي أناوخدمتي أنا للناس، + +331 +00:24:47,120 --> 00:24:50,380 +بمعنى أنت أخدت معي دورة تدريبية، بعطيكي ورقة + +332 +00:24:50,380 --> 00:24:55,220 +قيميني أنا كمدرب، هذه مخرجاتنا، مستفيد فيها + +333 +00:24:55,220 --> 00:24:58,520 +للمدخلات، للمستقبل، مدخلاتي لأ، خُدوا عليك، + +334 +00:24:58,520 --> 00:25:03,580 +المدخلات بتكون قبل، قبل إيش؟ قبل، بدء، كل واحدة، + +335 +00:25:03,580 --> 00:25:09,860 +واضح؟ واضح. بمعنى إن وقتك الخام ممتازة، الأصل يكون + +336 +00:25:09,860 --> 00:25:14,750 +السلع صناعتها ممتازة،الأصل، ممكن يحصل خلل في + +337 +00:25:14,750 --> 00:25:18,470 +العمليات، ماشي؟ إذا كانت المادة الخامة رديقة، يعني + +338 +00:25:18,470 --> 00:25:22,870 +واحدة تتفصل الجلباب، جابت جماش رديق، مهما زبطنا في + +339 +00:25:22,870 --> 00:25:26,770 +الجلباب، هيطلع رديق، لأنه الأصل رديق، الجماش + +340 +00:25:26,770 --> 00:25:31,170 +رديقة، نفس الشيء، واحدة عنده مخبز، جايب طحين سيء، + +341 +00:25:31,170 --> 00:25:35,630 +مهما زبط وحط حاجات على الكعك أو على الخبز اللي + +342 +00:25:35,630 --> 00:25:39,370 +بيسوي، بيبقى وحش، ليش وحش؟ لأن أصله أصلاً وحش.إذا + +343 +00:25:39,370 --> 00:25:43,090 +هي المياد المدخلات إذا كانت سليمة، بتوقع أن يكون + +344 +00:25:43,090 --> 00:25:46,690 +منتجك سليم أنا، إذا كان سيء، شغل طبيعي أنه مش + +345 +00:25:46,690 --> 00:25:50,230 +هتوقع أنه يكون سيء، هو هيكون سيء أصلا، واضح؟ فضلي + +346 +00:25:50,230 --> 00:25:59,450 +قبله. ‏-فاضح. ‏-واضح. ‏-هنكمل للمياد. ‏-المياد. ‏ + +347 +00:25:59,450 --> 00:26:01,890 +-القياس الأداء الفعلي. ‏-هي المياد. ‏-هي القياس، + +348 +00:26:01,890 --> 00:26:05,890 +ما حصل. ‏-ولازم يكون كل عارف يعني، مثلا من ضمن + +349 +00:26:08,090 --> 00:26:12,110 +تقييم الطالبة في الـ «ماجستير» لـ «Presentation»، + +350 +00:26:12,110 --> 00:26:14,990 +الطالبة لازم تعرف إنه عندها «Presentation» وله + +351 +00:26:14,990 --> 00:26:18,710 +داخل في التقييم، عليه 20%، لازم الطالبة تكون + +352 +00:26:18,710 --> 00:26:22,830 +عارفة، إذن هذا المعيار، كتبناه وعمّمناه، بإنفعش + +353 +00:26:22,830 --> 00:26:25,650 +أنا أجي أحاسبك على شغل أنت مش عارف إنك هتتحسبي + +354 +00:26:25,650 --> 00:26:30,670 +عليها، خلل هذا، ماشي؟ نين، حطينا المعيار، هنعمل + +355 +00:26:30,670 --> 00:26:34,830 +قياس لهذا، اتفضل القيص لو سمحت.هي قياس ما حصل أو + +356 +00:26:34,830 --> 00:26:38,370 +ما أنجزت فعلاً من مهام وأنشطة سواء للعاملين أو + +357 +00:26:38,370 --> 00:26:40,830 +الأقسام المنظمة بأكملها في مجال المخرجات + +358 +00:26:40,830 --> 00:26:44,210 +والمدخلات، يجب أن يكون دقيقًا لمعرفة ما اتحققت + +359 +00:26:44,210 --> 00:26:48,470 +بالضبط ومقارن فيما بعد بما تم تخطيطه مسبقًا، زي ما + +360 +00:26:48,470 --> 00:26:51,670 +حكينا المعيار، إحنا بنقيص المدخلات والمخرجات، هل + +361 +00:26:51,670 --> 00:26:56,750 +تمت بشكل صحيح، هل الإنجاز كان زي ما هو أو أنه أنا + +362 +00:26:56,750 --> 00:27:01,680 +هل الإنجاز كان صحيح، أنا أخذت تقارير بشكل صحيح،هل + +363 +00:27:01,680 --> 00:27:05,940 +المهام والأنشطة جميعها أنجزت بشكل صحيح وسليم أم لا + +364 +00:27:05,940 --> 00:27:10,660 +علشان الخطوة اللي وراها هكون بمقارنة الأداء الفعلي + +365 +00:27:10,660 --> 00:27:15,780 +بالمخططينه هذه العملية اللي هي بتتمهيد أو بتعطي + +366 +00:27:15,780 --> 00:27:21,740 +تمهيد لإعمارنا النتائج بالمعايير والأهداف أول إشي + +367 +00:27:21,740 --> 00:27:27,220 +أنا بقوم بقياس الأداء الفعلي باستخدام التقارير + +368 +00:27:27,220 --> 00:27:33,950 +والأنشطةطيب واللي أنا عملت عملية المراقبة عليها + +369 +00:27:33,950 --> 00:27:40,450 +بدي أشوف هل النتائج عند الأعمال تتجمح أم لأ علشان + +370 +00:27:40,450 --> 00:27:44,410 +أكون بالعملية التالتة اللي هي عملية مقارنة النتائج + +371 +00:27:44,410 --> 00:27:48,290 +بالمعايير والأهداف اللي هي تعتبر هي المرحلة + +372 +00:27:48,290 --> 00:27:51,990 +الرئيسية والجوهرية في عملية الرقامة + +373 +00:27:55,430 --> 00:27:58,430 +المرحلة الرئيسية، اللي هي المرحلة التالتة، +اللي هي + +374 +00:27:58,430 --> 00:28:01,570 +عملية المقارنة، مقارنة، إن إحنا… ‏- واحدة واحدة، + +375 +00:28:01,570 --> 00:28:04,670 +ملونا، يا أبلى، واحدة واحدة. ‏- أه. ‏- نحطينا + +376 +00:28:04,670 --> 00:28:07,390 +الأدف، ‏اتفضل يا جماعة، هاي الهدف، هاي المعيار + +377 +00:28:07,390 --> 00:28:10,450 +بنال عليها ‏يا تكوني ممتازة، يا تكوني ضعيفة، ‏يا + +378 +00:28:10,450 --> 00:28:14,190 +تاخدي حوافز إيجابية، يا سلبية، بروح لمرحلة تانية + +379 +00:28:14,190 --> 00:28:17,990 +قياس الأداء الفعلي. ‏الأداء المدير طلب من الأخت + +380 +00:28:17,990 --> 00:28:21,930 +نسمة تعمل تقرير، ‏عالكمبيوتر طبعا، والأخت نسم + +381 +00:28:26,600 --> 00:28:29,960 +في حاجة بنسميها إدارة بالتجوال، +المدير لفلف بين + +382 +00:28:29,960 --> 00:28:34,040 +الموظفي، والمدير بيلفلف، وجاي من ورا نسمة هي مش + +383 +00:28:34,040 --> 00:28:39,440 +هيفاهم. لجأة بتلعب شدّة، على الجهاز، ولا لجأة + +384 +00:28:39,440 --> 00:28:46,960 +بتلعب PUBG؟ لجأة فاتحة الـFace وبتتحدث، آه! هل + +385 +00:28:46,960 --> 00:28:50,160 +النسمة مرتزمة بالمعيار اللي حطيناها قبل شوية، و لا + +386 +00:28:50,160 --> 00:28:54,560 +السارحة على الآخر؟ واضحناها سارح.إذًا قياس الأداء + +387 +00:28:54,560 --> 00:28:57,280 +الفعلي، هل فعلاً الموظف مركز على الشغل المطلوب + +388 +00:28:57,280 --> 00:29:01,900 +منه، ولا بعملي حاجة تانية؟ طيب، الآن نسمة قاعدة + +389 +00:29:01,900 --> 00:29:05,620 +قبال جهازها وبتعيد في التقارير منسجمة، إيش هنسويه؟ + +390 +00:29:05,620 --> 00:29:11,220 +بروح لمرحلة تالتة، فضلي. ‏- المرحلة التالتة، خبر. + +391 +00:29:11,400 --> 00:29:14,680 +‏- المدير طلب من نسمة تلعب PUBG في الشغل، ‏ولّا + +392 +00:29:14,680 --> 00:29:20,000 +طلب أنها تعمل تقارير، فضلي. ‏- المرحلة التالتة، + +393 +00:29:20,150 --> 00:29:23,370 +اللي هي مقارنة النتائج بالمعايير والأهداف دي هي + +394 +00:29:23,370 --> 00:29:27,030 +المرحلة الرئيسية وجوهرية في عملية الركابة هذه + +395 +00:29:27,030 --> 00:29:32,030 +المرحلة تتضمن مقارنة الأداء الفعلي للمنظمة وما هو + +396 +00:29:32,030 --> 00:29:38,590 +مخطط لها وفق المعايير لموضوع نجاحها دي المرحلة + +397 +00:29:38,590 --> 00:29:42,640 +يتوقف على دي معاييرالتي تم وضعها كأساس للتقييم إذا + +398 +00:29:42,640 --> 00:29:48,080 +كان عندي معايير دقيقة مناسبة للتقييم بقى معناته أن + +399 +00:29:48,080 --> 00:29:52,640 +هذه العملية هتكون إن شاء الله تمت بشكل صحيح تتضمن + +400 +00:29:52,640 --> 00:29:56,300 +هذه العملية قياس درجة الإختلاف أو الانحراف أو + +401 +00:29:56,300 --> 00:30:01,080 +اتجاهه بين الأداء الفعلي والمعايير الموضوع عندي، + +402 +00:30:01,080 --> 00:30:04,780 +بأنسك المعايير اللي أنا حطاها الأداء الفعلي اللي + +403 +00:30:04,780 --> 00:30:09,460 +أنا في المرحلة السابقة أخدته + +404 +00:30:09,930 --> 00:30:13,830 +بأقارن مابينهم بأشوف هل في ده إيش هي مقدار درجة + +405 +00:30:13,830 --> 00:30:20,770 +الإختلاف والانحراف اللي كانت في العمل وأيضًا يتضح + +406 +00:30:20,770 --> 00:30:24,030 +من هذا القياس وقارنة الأداء الفعلي بالمعايير + +407 +00:30:24,030 --> 00:30:27,990 +المستهدفة أن الأداء الفعلي قد يفوق في بعض الجوانب + +408 +00:30:27,990 --> 00:30:31,910 +هذه المعايير حين إذا يكون الانحراف موجبة ممكن + +409 +00:30:31,910 --> 00:30:36,040 +أنتظر لحظة لحظة لحظةإذاً، الخطوة التالتة مقارنة + +410 +00:30:36,040 --> 00:30:40,300 +الخطوة التانية بالأولى، مقارنة أدائك الفعلي + +411 +00:30:40,300 --> 00:30:44,840 +بالهدف. الآن، أنت حكيت لنفسك، أنا إن شاء الله بدي + +412 +00:30:44,840 --> 00:30:52,680 +أجيب في مساق الإدارة 95%، هذا الهدف. قدمت الأنشطة + +413 +00:30:52,680 --> 00:30:56,160 +وقدمت الامتحانات والـ Quizات. الآن، هيطلع عنا + +414 +00:30:56,160 --> 00:31:02,520 +النتيجة. أي نتيجة؟ هل جبت 95؟ هل جبت 98؟ هل جبت 90 + +415 +00:31:02,520 --> 00:31:08,390 +أو 80؟تاني أول حاجة الهدف، اشتغلت بقارن «هل نفسه + +416 +00:31:08,390 --> 00:31:13,010 +أقل أعلى؟» بظهر هنا عندنا سؤال اللي هو «أدخلي + +417 +00:31:13,010 --> 00:31:18,950 +أنواع لانحرافات»، فضلوا «أدخلي أنواع لانحرافات»، + +418 +00:31:18,950 --> 00:31:19,810 +فضلوا «أدخلي أنواع لانحرافات»، فضلوا «أدخلي أنواع + +419 +00:31:19,810 --> 00:31:22,610 +لانحرافات»، فضلوا «أدخلي أنواع لانحرافات»، فضلوا + +420 +00:31:22,610 --> 00:31:26,330 +«أدخلي أنواع لانحرافات»، فضلوا «أدخلي أنواع + +421 +00:31:26,330 --> 00:31:29,410 +لانحرافات»، فضلوا «أدخلي أنواع لانحرافات»، فضلوا + +422 +00:31:29,410 --> 00:31:34,290 +«أدخلي أنواع لانحرافات + +423 +00:31:34,370 --> 00:31:38,490 +أه مثلا أنا عندي tasks معينة أشتغلها ‏- أيه والوصف + +424 +00:31:38,490 --> 00:31:42,170 +الوظيفة ‏- صحيح الوصف الوظيفة وعندي laptop من + +425 +00:31:42,170 --> 00:31:46,110 +المؤسسة اللي بشتغل فيها و ال laptop داخليًا مراقب + +426 +00:31:46,110 --> 00:31:48,770 +هو على نظام المؤسسة اللي أنا بشتغل فيها ‏- صحيح ‏- + +427 +00:31:48,770 --> 00:31:50,590 +و كل إشي بفتحه على الـ ‏- صحيح ‏- على الـ internet + +428 +00:31:50,590 --> 00:31:53,910 +مثلا أنا عندي مراقب و كل إشي مراقب عندي فأنا من + +429 +00:31:53,910 --> 00:31:57,510 +النوع اللي بشتغل مشتغلة يعني كتير في شغل مش أنه + +430 +00:31:57,510 --> 00:31:59,950 +بأثر بس دايما فاتحة على يوتيوب إشي دايما + +431 +00:32:04,220 --> 00:32:13,180 +قرآن، يوتيوب، مفتوح مثلا الـ «هذا ضمن بيئة + +432 +00:32:13,180 --> 00:32:17,840 +المؤسسة»هل في المكتب السياسة المؤسسة بتسمح لك تفتح + +433 +00:32:17,840 --> 00:32:20,960 +القرآن، تفتح النشودة، إشي زي هيك، بس خُد بالك في + +434 +00:32:20,960 --> 00:32:23,980 +حدود، يعني ما نكون في سطو جاي باخد الشارع. ‏-لأ مش + +435 +00:32:23,980 --> 00:32:27,000 +على الصوت، أنا أحكي، أقصد الوقت اللي في المؤسسة + +436 +00:32:27,000 --> 00:32:30,060 +كيف بتستغليه. ‏- بيجوز، بيرفع، ما أنتي هنا بتبقوا + +437 +00:32:30,060 --> 00:32:34,140 +بعصرنا بحاجة، ابتسمعي القرآن وتشتغلي، لكن كيف بدك + +438 +00:32:34,140 --> 00:32:39,480 +تلعبي PUBG و تشتغلي؟لأ، أو مثلا المرات بكون بفتح + +439 +00:32:39,480 --> 00:32:43,360 +موقع الجامعة مثلا، محدر محاضرة مثلا، و أنا في + +440 +00:32:43,360 --> 00:32:48,380 +الشغل أو أي إشي، فهم بيشوفوا، فأنا بستخلصكوا + +441 +00:32:48,380 --> 00:32:52,200 +بيبعتوا إيميل آه، فهم بيشوفوا، هل أنت استأذنتي + +442 +00:32:52,200 --> 00:32:55,240 +منهم قبل ما تفتح يا جماعة، أنا طالبة ماجستير، بدي + +443 +00:32:55,240 --> 00:32:58,680 +أفتح المحاضرة، ولا فجأة لجوا حالهم جدا محاضرة و + +444 +00:32:58,680 --> 00:33:03,160 +بيحضروا هم؟ما طلبت منهم مثلًا، أنا إثارة معايا + +445 +00:33:03,160 --> 00:33:07,560 +شخصيًا، ما طلبت منهم، ولكن سألوا مديرتي، سألوا + +446 +00:33:07,560 --> 00:33:11,420 +مديرتي عن أداءها، هل هي مخالصة شغلها أو بتعمل كل + +447 +00:33:11,420 --> 00:33:14,560 +شيء 100%؟ فقلتلهم آه، وأنا مثلًا بأذنلها إنها + +448 +00:33:14,560 --> 00:33:17,960 +تدرس، إذا فضيت، تفتحها المحاضرة، مش حق، يعني مش + +449 +00:33:17,960 --> 00:33:20,460 +إنسان بيشتغل 24 عشان 24 ساعة. أنت خُدي بالك، وهو + +450 +00:33:20,460 --> 00:33:25,500 +صحيح، في break. خُدي بالك، هل أنت لأن عندك شغل + +451 +00:33:25,500 --> 00:33:29,580 +تعملي تقرير أو تعملي حاجة، ممكن أنت تحضر محاضرة + +452 +00:33:29,580 --> 00:33:33,450 +بالسمعة،لكن هل هم هيطلبوا منك حاجة فيها تسمعيها؟ + +453 +00:33:33,450 --> 00:33:37,930 +واضح؟ «ألا، بيكونش المبنيين معترضين مع بعض، يعني» + +454 +00:33:37,930 --> 00:33:41,990 +يسيب الشغل ويغنيه ويقعد يحضر المحاضر، طب والشغل؟ + +455 +00:33:41,990 --> 00:33:44,630 +«لا، لازم يخلّي الـMainstream يتجاهله» ياخد المنظف + +456 +00:33:44,630 --> 00:33:47,150 +خلّص الشغل وعنده وجد فراغ ولسه الشغل فيه قيل + +457 +00:33:47,150 --> 00:33:52,270 +وساعات ممكن يطلب من مديره، بدال الشغلة الخارج على + +458 +00:33:52,270 --> 00:33:57,330 +العمل ليست على حساب الشغل، مافيش مشكلةوزوقياً + +459 +00:33:57,330 --> 00:34:01,650 +وأخلاقياً المفروض الموظف يشعر رئيسه إنه مدى ما + +460 +00:34:01,650 --> 00:34:05,150 +خلصت شغلي، بدي أحضر، وده كانت الأخت بتقدر تحضر عن + +461 +00:34:05,150 --> 00:34:08,970 +طريق السمعة ومايكونش على حساب شغلها أو إنهم يخسوا + +462 +00:34:08,970 --> 00:34:11,570 +منها أو حاجة أو يمسكوها عليها على فكرة فيما بعد، + +463 +00:34:11,570 --> 00:34:14,830 +بتخافي؟ لأ، سمح الله يمسكوها ويخبوها، اللي هو تصيد + +464 +00:34:14,830 --> 00:34:18,030 +الأخطاء، لأ، ما هي مش فاضية، لأ، يعني لأقولك غلطة + +465 +00:34:18,030 --> 00:34:21,890 +صغيرة في رقم، أه، ما هي مش مركزة في الشغل، بتحضر + +466 +00:34:21,890 --> 00:34:25,800 +محاضرات، ويوم كذا، الساعة كذا، كانت تحضرعشان ذلك + +467 +00:34:25,800 --> 00:34:29,140 +لازم زوّقيا الواحد يستأذن ومايكونش حضوره المحاضرة + +468 +00:34:29,140 --> 00:34:32,220 +على حساب شغل لأن هذا أمانة أو هذا أمانةإذا أنت + +469 +00:34:32,220 --> 00:34:34,660 +بتبدأ تحضر المحاضرة المستجلة في البيت، براحتك، + +470 +00:34:34,660 --> 00:34:37,540 +يعني ماتحرجيش نفسك معاهم، هو حسب برضه عقليتهم وجد + +471 +00:34:37,540 --> 00:34:40,780 +نظرهم، خاصة من القطاعات الخاصة. بالصورة، يعني كيف + +472 +00:34:40,780 --> 00:34:45,080 +هي، للأسف هاد يلها كيف، مثلا بعض المدراء بيعرف إنه + +473 +00:34:45,080 --> 00:34:47,880 +موظف لفلاني بيكمل ماجستير، هو معاه بكاليوس أو + +474 +00:34:47,880 --> 00:34:51,600 +دبلون، نفسيا بيعجبوش، فبصيروا يحطوله العقدة في + +475 +00:34:51,600 --> 00:34:55,140 +المنشأة، كل شوية يفتقر، بدوش هيكمل، بس بدوش، طبعا + +476 +00:34:55,140 --> 00:34:58,440 +بطلعلوش يقولوا ماتكملش، فبضال يتحجج، ي + +477 +00:35:01,680 --> 00:35:05,640 +فهو، يعني، ذاتياً تستأذن منهم، +لكن مايكونش برضه + +478 +00:35:05,640 --> 00:35:09,840 +على حساب العام. لكن المقصود هنا، إيش الانحراف + +479 +00:35:09,840 --> 00:35:12,320 +السلبي، زي ما حكينا، +إن الأخت تستيبيلنا الـShort، + +480 +00:35:12,320 --> 00:35:15,800 +تلعبلنا PUBG، حاجة مش مهمة، ولا جايبها وصفات أكل + +481 +00:35:15,800 --> 00:35:19,440 +بتكتب فيها، أو جاية بتنزلنا YouTube عن الأكل، أو + +482 +00:35:19,440 --> 00:35:22,580 +عروض الأزياء، ولا بتحكي عن Messenger. طبعاً، هذا + +483 +00:35:22,580 --> 00:35:26,640 +لأخلاقي، لأنها بتستغل موارد المؤسسة في مصلحتها + +484 +00:35:26,640 --> 00:35:30,720 +الخاصة، وما منهم مش علاقة. ماشي؟ واضحة يا رانتي + +485 +00:35:30,720 --> 00:35:31,300 +ولا عيدها؟ + +486 +00:35:36,040 --> 00:35:40,720 +وصلت الفكرة؟ طيب، أليه سألة؟ بندأ أطلع و أرجع تقن + +487 +00:35:40,720 --> 00:35:44,160 +إن شاء الله يعطيكوا العافية الله يعفو + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/YVRVWd2RR3Y_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/YVRVWd2RR3Y_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..7d72470d0611c474334117cbc95ee107c31a6232 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/YVRVWd2RR3Y_postprocess.srt @@ -0,0 +1,1542 @@ +1 +00:00:05,940 --> 00:00:07,740 +عوض بالله السماء العامة من الشيطان الرجيم أهلا + +2 +00:00:07,740 --> 00:00:10,020 +وسهلا فيكم في الجزر الرابع والأخر من موضوعنا الشيء + +3 +00:00:10,020 --> 00:00:14,520 +اليوم organizing أو التنظيم توقفنا عند أقسام + +4 +00:00:14,520 --> 00:00:22,520 +التنظيم أو أنواع التنظيم التحقت + +5 +00:00:22,520 --> 00:00:30,060 +ولا لسه؟ في أخوات لسه مانضموش؟ عيد تاني قلنا إما + +6 +00:00:30,060 --> 00:00:33,980 +أساس الوظيفة تسويق واحد، مالية واحدة، إنتاج واحد، + +7 +00:00:33,980 --> 00:00:38,500 +أفراد واحدةيعني مثلًا، لو شركة جوال مالهاش فرون، + +8 +00:00:38,500 --> 00:00:42,140 +هيكون هذا عندها التقسيم. طيب، شركة جوال اللي لها + +9 +00:00:42,140 --> 00:00:45,580 +فرون، +بنسميه أساس الجغرافي، هتروح تقسم على أساس + +10 +00:00:45,580 --> 00:00:50,360 +فروحة، زي البنوك، نفس الفكرة. هيكون عندهم تسويق في + +11 +00:00:50,360 --> 00:00:55,260 +الشمال، تسويق في الوسط، تسويق في الجنوب، أفراد + +12 +00:00:55,260 --> 00:00:59,480 +شمال، أفراد جنوب، أفراد أياش وسط. Okay؟ لو عندنا + +13 +00:00:59,480 --> 00:01:04,060 +تنوع في المنتزج، شركة السيارات مثلًا، أو هنا، + +14 +00:01:05,040 --> 00:01:11,480 +معطينا على أساس تنوع المنتج مثلًا. «مدير إنتاج + +15 +00:01:11,480 --> 00:01:14,860 +مساحق التجميل»، معناها فيه قسم للتجميل، أه. «مدير + +16 +00:01:14,860 --> 00:01:17,720 +إنتاج المنظفات»، هذا مصر، أفريقيا، معناها قسم + +17 +00:01:17,720 --> 00:01:21,860 +منظفات. «مدير إنتاج مستحضرات طبية»، معناها دا قسم. + +18 +00:01:22,300 --> 00:01:26,900 +إذًا هنقول إن تسويق مساحق تجميل، تسويق منظفات، + +19 +00:01:26,900 --> 00:01:30,940 +تسويق مستحضرات طبية، زي الفروع تشبهها. «مالية + +20 +00:01:30,940 --> 00:01:34,160 +مساحق تجميل»، «مالية منظفات مالية مستحضرات»، إيش؟ + +21 +00:01:34,160 --> 00:01:41,120 +طبية.إذا كان لدى + +22 +00:01:41,120 --> 00:01:47,180 +المؤسسة أكتر من تلات منتجات، إذا كان لدى المؤسسة + +23 +00:01:47,180 --> 00:01:54,420 +أكتر من تلات منتجات، إذا كان لدى المؤسسة أكتر من + +24 +00:01:54,420 --> 00:01:58,280 +تلات منتجات، إذا كان لدى المؤسسة أكتر من تلات + +25 +00:01:58,280 --> 00:02:04,660 +منتجات، إذا كان لدى المؤسسة أكتر من تلات منتجات، + +26 +00:02:05,380 --> 00:02:13,300 +نرجع هنا نوضّح هذه إذا كان لدى المؤسسة فروع كجوال + +27 +00:02:13,300 --> 00:02:22,220 +كإيش؟ كجوال طبعاً هنا منتجات كمصنع + +28 +00:02:22,220 --> 00:02:26,700 +العودة، المواد الغذائية + +29 +00:02:29,460 --> 00:02:33,420 +خط إنتاج إيس كريم، خط إنتاج بسكوت، خط إنتاج + +30 +00:02:33,420 --> 00:02:37,960 +شوكولاتة، خط إنتاج شتوي، زي هيك يعني. هنا، على + +31 +00:02:37,960 --> 00:02:43,740 +أساس الزبائن، ماشي، هذه بضموجة في البنوك. لما يكون + +32 +00:02:43,740 --> 00:02:51,320 +عندنا، تعدّن الزبائن، أو عفواً، فئات الزبائن. + +33 +00:02:53,960 --> 00:02:59,520 +طبعا، مش بس بنوك، فيه كمان غيرها.زي الجامعة، طلبة + +34 +00:02:59,520 --> 00:03:02,760 +ماجستير لحال، طلبة الدكتورة لحال، «باكروس» لحال، + +35 +00:03:02,760 --> 00:03:06,300 +«دوبلغون» لحال. هنا يا أخوات، الزبائن، عنا زبائن، + +36 +00:03:06,300 --> 00:03:09,380 +الملابس النسائية، زبائن، ملابس، خُد بالك، هذه سلع + +37 +00:03:09,380 --> 00:03:13,920 +تامة الصناعة، سلع تامة الصناعة، مالهاش؟ اللي قبل + +38 +00:03:13,920 --> 00:03:15,700 +الشرح، اللي جاب شوية، جاب شوية، كنا بنحكي عن + +39 +00:03:15,700 --> 00:03:24,020 +الخطوط، خُد بالك، هذه، أرجع تاني، هذه مصانع، هذه + +40 +00:03:24,020 --> 00:03:27,280 +مصانع، ماشي، هذه، + +41 +00:03:29,630 --> 00:03:34,790 +محلات للبيع، اللي هي الجملة والتلزيه، ماشي، بختلف، + +42 +00:03:34,790 --> 00:03:35,570 +أحسن أن نخلع بعض. + +43 +00:03:38,990 --> 00:03:42,690 +عندي نساء وعندي أطفال وعندي رجال أو شباب، بنجسم + +44 +00:03:42,690 --> 00:03:46,590 +أساسهم تسويق متخصص للنساء، لأنهم فعلاً بدهم تسويق + +45 +00:03:46,590 --> 00:03:50,960 +لحالهم، تسويق متخصص للأطفال،«تسويق من خاص للرجال» + +46 +00:03:50,960 --> 00:03:55,040 +«مالية أطفال» «مالية نساء» «مالية رجال» وهكذا، هذه + +47 +00:03:55,040 --> 00:04:00,660 +أنواع التنظيم «عساس العملية الإنتاجية مراحل + +48 +00:04:00,660 --> 00:04:12,120 +الإنتاج» «كمصنع تجميع السيارات» أو الطيارات في + +49 +00:04:12,120 --> 00:04:15,940 +عندك مرحلة الحركة الخارجية بالسيارة مرحلة الـ + +50 +00:04:15,940 --> 00:04:21,530 +«ماتور»مراحة العجلات، مراحة الكنب، وها كدا، دي لما + +51 +00:04:21,530 --> 00:04:25,070 +تكون الصناعة، طبعا يبقى ضهور الصناعة، الصناعة + +52 +00:04:25,070 --> 00:04:34,110 +تحتاج لعدة مراحل، مثلا المنجرة، نعمل أتات أنا + +53 +00:04:34,110 --> 00:04:40,350 +وياكو، المنجرة فيها القطر والتجميع والدهان، ممكن + +54 +00:04:40,350 --> 00:04:46,170 +نقسم عليهم،معنى قطع التجمع دي؟ همعنى تسويق للقطع، + +55 +00:04:46,170 --> 00:04:50,250 +تسويق للتجمع، تسويق لأديها، مثلا، مالية، مالية، + +56 +00:04:50,250 --> 00:04:59,070 +مالية، أفراد، أفراد، أفراد، ماشي؟ + +57 +00:04:59,070 --> 00:05:03,850 +Okay؟ + +58 +00:05:03,850 --> 00:05:09,850 +هذا اسم مراحل إيش الإنتاج، هذا اسم مراحل الإنتاج + +59 +00:05:51,220 --> 00:05:52,620 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +60 +00:05:52,920 --> 00:05:56,320 +زي ما انت شايفه، مجير شمال مونتجية تسويق أفراد + +61 +00:05:56,320 --> 00:05:56,660 +مالية. + +62 +00:05:59,540 --> 00:06:05,440 +ترجع تاني، إذا ما هي أنواع أو أقسام التنظيم؟ أساس + +63 +00:06:05,440 --> 00:06:09,580 +وظيفي، أساس الوظائف نفسها، ماشي، أساس جغافي، ده + +64 +00:06:09,580 --> 00:06:13,900 +كان لنا فضول، أساس، مونتج، ده كان لنا تعدد + +65 +00:06:13,900 --> 00:06:17,700 +مونتجات، تلاتة فأكتر،أساس الزبائن، لو قلنا تعدد + +66 +00:06:17,700 --> 00:06:20,380 +الزبائن، زي البنوك، فئة رجال الأعمال، فئة + +67 +00:06:20,380 --> 00:06:24,720 +الفراتير، ماشي، حوالات، أساس العملية الإنتاجية، دا + +68 +00:06:24,720 --> 00:06:28,140 +كان فيها أكتر من عملية، قلنا زي السيارات، + +69 +00:06:28,140 --> 00:06:32,380 +الطيارات، وجبات، زي العمل الفندقي، أو مختلط mix + +70 +00:06:32,380 --> 00:06:37,240 +هنا و هنا و هنا، واضح، واضح يا أخوات، مش رفاقوا + +71 +00:06:37,240 --> 00:06:41,700 +ساكتين فجأة، مش عارفة، جالبي جاهد، مش مطمئن، + +72 +00:06:41,700 --> 00:06:46,730 +ماعرفوا يا أخوات ساكتوا فجأة؟فاضح أنتم طبعا، الحمد + +73 +00:06:46,730 --> 00:06:51,010 +لله لأ نحكي عن designing organization أو organize + +74 +00:06:51,010 --> 00:07:02,810 +تصميم المنظمات، تصميم المنظمات فضلي يا مين؟ + +75 +00:07:02,810 --> 00:07:10,850 +مين؟ مين؟ حنين، حنين، حنين، حنين، + +76 +00:07:10,850 --> 00:07:10,990 +حنين، حنين، حنين، حنين، حنين، حنين، حنين، حنين، + +77 +00:07:10,990 --> 00:07:11,070 +حنين، حنين، حنين، حنين، حنين، حنين، حنين، حنين، + +78 +00:07:11,070 --> 00:07:14,060 +حنين، حنين، حنين، حنين، حنين، حنالتنظيم التنظيمي + +79 +00:07:14,060 --> 00:07:17,780 +«Organizational Design» «بناء الهيكل المناسب من + +80 +00:07:17,780 --> 00:07:20,340 +خلال الاختيار الدقيق والواعي لأبعاد الهيكل + +81 +00:07:20,340 --> 00:07:26,460 +وموازنتها وإيجاد علاقة بينها» شرحنا إيش معناه هيكل + +82 +00:07:26,460 --> 00:07:30,200 +تنظيمي، كيف نبنيه وكيف نعمل علاقة من رئيس، من + +83 +00:07:30,200 --> 00:07:36,490 +ملاقوس، من موظف، وهكذا سؤال؟كيف يتم التنظيم + +84 +00:07:36,490 --> 00:07:39,610 +الوظيفي، + +85 +00:07:39,610 --> 00:07:44,770 +كيف نصنع مابي؟ إما عن طريق تصميم الآلي أو التصميم + +86 +00:07:44,770 --> 00:07:49,770 +العضوي، تفضلي، ما المقصود بالتصميم الآلي؟ + +87 +00:07:52,040 --> 00:07:56,320 +العلي هو التصميم على أساس رسمية عالية ومركزية + +88 +00:07:56,320 --> 00:08:00,300 +شديدة وكثرة القواعد والإجراءات ونطاق إشراف ضيق + +89 +00:08:00,300 --> 00:08:03,940 +وأساليب تنصيق رسمية تؤدي إلى هيكل بيروقراطي أي كل + +90 +00:08:03,940 --> 00:08:09,600 +القرارات مع الإدارة العليا التصميم العلي هو تصميم + +91 +00:08:09,600 --> 00:08:13,460 +تقليدي معناه أن كل شيف إدارة مع الإدارة العليا هذا + +92 +00:08:13,460 --> 00:08:27,870 +مثل الشركات الخاصة عندما يكون المديرهو المالك يكون + +93 +00:08:27,870 --> 00:08:31,630 +فيه أخوات مركزية شديدة يعني كل كبيرة أو صغيرة بإيد + +94 +00:08:31,630 --> 00:08:33,410 +الإدارة العليا كل كبيرة أو صغيرة بإيد الإدارة + +95 +00:08:33,410 --> 00:08:38,720 +العليا تصميم العضولاكس طبعا تفضلي«Organic Design» + +96 +00:08:38,720 --> 00:08:43,900 +هو تصميم الناتج عن لا مركزية مع قليل من الإجراءات + +97 +00:08:43,900 --> 00:08:48,480 +وقواعد العمل ونطاق إشراف واسعة وتنصيق شخصي وادى + +98 +00:08:48,480 --> 00:08:52,980 +إلى هيئة التكييفية للشركات الرئيس مالية. «ممتاز، + +99 +00:08:52,980 --> 00:08:55,320 +زي مثلا إيش؟» + +100 +00:08:58,140 --> 00:09:01,040 +الغالبية الشركات دي عامة تبقى شركات رأس مالي أو + +101 +00:09:01,040 --> 00:09:05,040 +شركات يعني مش المدير هو المالك، ماشي، هذا بيكون + +102 +00:09:05,040 --> 00:09:08,700 +فيها اللا مركزية أو فيها إيش، مركزية. إذا إما يكون + +103 +00:09:08,700 --> 00:09:12,000 +كل حاجة في إيدك، انت مثلا فاتحة مركز تجميل، كل + +104 +00:09:12,000 --> 00:09:16,420 +حاجة في إيدك، بنسميها تصميم ميكانيكي أو آلي، طيب، + +105 +00:09:16,420 --> 00:09:19,280 +أنت موازع الصلاحيات ومش شاطر يعني، مستسافر، بيطلع، + +106 +00:09:19,280 --> 00:09:22,260 +بيروح، براحتك، هذا تصميم عضوى، تصميم عضوى، بس + +107 +00:09:22,260 --> 00:09:28,630 +هنكتب هنا شغالة يا أخواتي. القرارات الهمةمع + +108 +00:09:28,630 --> 00:09:36,750 +الإدارة العليا، وغير الهامة مع الوسطى والدنيا. هذا + +109 +00:09:36,750 --> 00:09:38,470 +المقصود فيها يا أخوتي، مش إن أنا أعطي الناس كل + +110 +00:09:38,470 --> 00:09:41,850 +الصراحيات اللي مانفعش. يعني الآن مثلًا، أفنان + +111 +00:09:41,850 --> 00:09:45,850 +صاحبة مركز تجميل بدأت تفتح فرع في مكان تاني، هذا + +112 +00:09:45,850 --> 00:09:52,250 +اسمه قرار هام، فبنسميه عضوي، هي المسئولة، مانفعش + +113 +00:09:52,250 --> 00:09:55,170 +تقول لها المدير الصغير، وحفتح، لأ، لكن المدير هو + +114 +00:09:55,170 --> 00:09:59,360 +موظف غاب،مدير المباشر هو اللي بيسأله، مدير المباشر + +115 +00:09:59,360 --> 00:10:01,600 +هو اللي بيسأله، لكن تصميم الميكانيكي كل كبيرة أو + +116 +00:10:01,600 --> 00:10:03,900 +صغيرة بإيد أفنانه، هدا فيه مشاكل، هدا فيه إيش؟ + +117 +00:10:03,900 --> 00:10:10,080 +مشاكل، ما عشان أي مشروع، واضح؟ بيقولنا تصميم + +118 +00:10:10,080 --> 00:10:13,260 +الميكانيكي بيقدر الهاكل بيوكراطية، كل كبيرة أو + +119 +00:10:13,260 --> 00:10:16,360 +صغيرة بيد الإدارة العليا، تصميم العدو بيقدر الهاكل + +120 +00:10:16,360 --> 00:10:20,020 +التكييفية، لأن سواء ما المقصود بالمنظمة المتكيفة، + +121 +00:10:20,020 --> 00:10:22,660 +هي المنظمة اللي فيها شوية بيوكراطية، لكن فيها + +122 +00:10:22,660 --> 00:10:29,520 +تمكين عملين وبنقش فرق عمل، بنق فرقفي فرد طبعًا، + +123 +00:10:29,520 --> 00:10:32,120 +ماعرفش، بس خُلّي بالك مش مُطلَق، الكلام هذا مش + +124 +00:10:32,120 --> 00:10:38,040 +مُطلَق، هيو التصميم اللي عبره كنا ليه كويس، اللي + +125 +00:10:38,040 --> 00:10:41,740 +هي مركزية، القواعد الإجارات بسيطة، نطاق الإشراف + +126 +00:10:41,740 --> 00:10:44,440 +واسع، إنها مشتركة، فيها قناع من الكثير، التنصيب + +127 +00:10:44,440 --> 00:10:50,540 +غير بسمي، هنا العكس، هنا إيش هنا؟ العكس، واضح؟ + +128 +00:10:50,540 --> 00:10:54,360 +واضح + +129 +00:10:54,360 --> 00:11:00,140 +يا جماعة؟إن أحكينا عن التصميم المُنظّم، أحكينا عن + +130 +00:11:00,140 --> 00:11:04,580 +تصميمها إما تصميم بمِن لدرترياته المركزي أو تصميم + +131 +00:11:04,580 --> 00:11:08,460 +لمركزي. الآن الفعلية التنظيمية، بس ماكنتش أشرح، + +132 +00:11:08,460 --> 00:11:12,600 +بدي أشرح حاجة قبل، عشان يصير عندك، تكون فاهمة عليش + +133 +00:11:12,600 --> 00:11:16,240 +إذا بنتحدث. سؤال، عندك مصطلحات المركزية + +134 +00:11:16,240 --> 00:11:21,020 +«centralization» لمركزية «decentralization» ونطاق + +135 +00:11:21,020 --> 00:11:31,400 +الإشراف؟ دي مصطلحات،المركزية هي تركز القرارات مع + +136 +00:11:31,400 --> 00:11:34,340 +الإدارة العليا فقط. + +137 +00:11:36,740 --> 00:11:44,500 +«لا مركزية» هي تفويض السلطة، أي منح الإدارات + +138 +00:11:44,500 --> 00:11:49,800 +الأخرى إمكانية اتخاذ القرارات. + +139 +00:11:55,090 --> 00:12:02,770 +أسأل، الجمع بين المركزية واللا مركزية، لحظة، آه + +140 +00:12:02,770 --> 00:12:10,890 +خلاص، بمعنى، زي ما طو شرحنا، القرارات الهامة + +141 +00:12:10,890 --> 00:12:14,430 +مركزية، زي ما طو حكينا عن المثال بتاع نفنامي، + +142 +00:12:14,430 --> 00:12:19,520 +القرارات غير الهامة، واحد غابت،حاجة مكسرت، لأ + +143 +00:12:19,520 --> 00:12:22,020 +مركزية. «مش معقول أروح و أقول للمدير تعال، بدنا + +144 +00:12:22,020 --> 00:12:24,940 +جلال» لأ طبعا، لحالة، ابعتلي مش شراتج بوغلام. + +145 +00:12:26,380 --> 00:12:31,940 +ماشي، عامة هي نطاق الإشراف. نطاق الإشراف، عندنا + +146 +00:12:31,940 --> 00:12:33,200 +مصطلحات إدارية على فكرة عامة. + +147 +00:12:38,080 --> 00:12:45,170 +ما المقصود بالنطاق الإشراف، لحظة.«عدد الأفراد + +148 +00:12:45,170 --> 00:12:55,290 +الذين يُشرف ومسؤول عنهم المدير أو النائب أو رئيس + +149 +00:12:55,290 --> 00:13:01,950 +القسم، مثلًا، عدد الموظفين + +150 +00:13:01,950 --> 00:13:05,530 +تحت، + +151 +00:13:05,530 --> 00:13:07,970 +بطلة نشرة» + +152 +00:13:09,140 --> 00:13:15,800 +عاد الموظفين تحت إشراف المدير + +153 +00:13:15,800 --> 00:13:23,140 +علي خمسة، خمس أيش؟ خمس موظفين، إذا نطاق إشرافه + +154 +00:13:34,340 --> 00:13:37,060 +مين يا أخوات تعطينا، هذه المصطلحات لازم نعرفها، + +155 +00:13:37,060 --> 00:13:44,100 +ناخدها بالإتباع، مين تعطينا مثال عن نطاق إشرافها؟ + +156 +00:13:44,100 --> 00:13:52,980 +مين؟ مين ماسكة منصب و عندها موظفين تحت إيدها؟ + +157 +00:13:52,980 --> 00:13:56,840 +عددهم هو، تفضلي، عددهم هو نطاق الإشراف، تفضلي. + +158 +00:13:59,830 --> 00:14:04,530 +أنا ماسكة قسم research في الشركة عدد الموظفين اللي + +159 +00:14:04,530 --> 00:14:11,170 +تحت إيدي direct اللي هم ست موظفين أمتازة وفي عندي + +160 +00:14:11,170 --> 00:14:15,210 +تلت موظفين خارج الشركة موجودين برا أنتي مسئولة + +161 +00:14:15,210 --> 00:14:20,190 +عنهم؟ أنا المسئولة عنهم أه إذا أنتي مسئولة عنهم + +162 +00:14:20,190 --> 00:14:26,130 +بيكونوا ضمن شغلك نطق إشرافك أه أنا بحكي عن نفس + +163 +00:14:26,130 --> 00:14:29,410 +النظامبس إن هما في غزة، الناس في غزة و الناس برا + +164 +00:14:29,410 --> 00:14:32,810 +غزة. همش مشكلة، المهم أنت المسئولة عنهم، إن شاء + +165 +00:14:32,810 --> 00:14:39,030 +الله يكونوا في المباريخ، ماشي؟ Okay إذا نطق + +166 +00:14:39,030 --> 00:14:41,690 +الإشراف خُدي بالك، إذا ما جالش عدد بيكون التعريف + +167 +00:14:41,690 --> 00:14:47,530 +غلط، لازم يكون كلمة عدد، لازم تكون كلمة إش، عدد، + +168 +00:14:47,530 --> 00:14:51,010 +إذا نطق الإشراف عدد الأفراد اللي أنا بشرف عليهم + +169 +00:14:51,010 --> 00:14:54,310 +داخل إش، المؤسسة، داخل المؤسسة + +170 +00:14:58,900 --> 00:15:06,000 +هذه مصطلحات يا أخوات، هذه مصطلحات. هذا مصطلح، وهذا + +171 +00:15:06,000 --> 00:15:10,760 +مصطلح، وهذا مصطلح. أنت ما تكتشفش الباب، معقول تروح + +172 +00:15:10,760 --> 00:15:14,360 +تقولي للوالد مثلًا، لنفرض أن أنت فترة متزوجة، + +173 +00:15:14,360 --> 00:15:17,840 +تقوليش للوالد، لأ، تروح لحالك، هذا نقر بسيط يعني، + +174 +00:15:17,840 --> 00:15:21,160 +لكن تقدّم لكي شاب للخطبة، لازم الوالد يبدي رأيه، + +175 +00:15:21,160 --> 00:15:25,220 +ويوافق أو يرفض. هذه باسم المركزية، لما يكون القرار + +176 +00:15:25,220 --> 00:15:31,230 +هام، زي ما احنا كتبناه مركزية،بتتزوّج قرارها، + +177 +00:15:31,230 --> 00:15:34,950 +ماشي، فالشريعة تشترت، طبعا، خُذ يبارك مش شوكل + +178 +00:15:34,950 --> 00:15:39,490 +مدعي، الشريعة تشترت موافقة ولي الأمر، إذا كانت + +179 +00:15:39,490 --> 00:15:44,790 +الأخت بكر أو تأجسا، قرارها ما هتتزوّج، هي كلهم + +180 +00:15:44,790 --> 00:15:50,330 +هتتزوّج، مركزية، لأنها تشترج بقى، تشترج بلوزة،تطلع + +181 +00:15:50,330 --> 00:15:53,250 +مع صحباتها، أو يعني موضوع بسيط، طلع مركزي. نفس + +182 +00:15:53,250 --> 00:15:56,550 +الفكرة. «نطق الاشتراف» لازم كلمة عدد ولا بيكونش + +183 +00:15:56,550 --> 00:16:01,450 +نطاقة، محصور باش؟ بالعدد، وده الخوات. الدانها ده + +184 +00:16:01,450 --> 00:16:04,350 +خدماتها اللي هي في تصميم الوظائف، في تصميم + +185 +00:16:04,350 --> 00:16:08,130 +الوظائف. الفعالية التنظيمية اللي هي، أخدنا قبلك + +186 +00:16:08,130 --> 00:16:12,570 +فعالية وكفاء، الفعالية التنظيمية اللي هي، هل + +187 +00:16:12,570 --> 00:16:17,370 +المؤسسة أدائها عالي، هل عندها جودة، ولا سلام + +188 +00:16:17,370 --> 00:16:20,620 +عليكم، موضوعها صعب؟إذا هي ولادها العالم المستمر في + +189 +00:16:20,620 --> 00:16:25,820 +حقيقة رسالة ولادها في نطاق ما هي المداخل، الأهداف + +190 +00:16:25,820 --> 00:16:29,640 +تبعتها، شرحناها مورد النظام الـ System Resource + +191 +00:16:29,640 --> 00:16:33,220 +العملية الداخلية، المكونات الستراتيجية، القيم، + +192 +00:16:33,220 --> 00:16:37,600 +التبادل، يدمج عليهم على السريع هو مش مارك، مودين + +193 +00:16:37,600 --> 00:16:41,940 +على أجزاء من النظام الأهداف، قولنا النتيجة أن هي + +194 +00:16:41,940 --> 00:16:45,280 +نفسها وصل ليها، موردها هي الـSix Ibs الـSix Ibs + +195 +00:16:45,280 --> 00:16:48,900 +عبارة عن نظام، مدخلات، عملية مخرجاتالعملية + +196 +00:16:48,900 --> 00:16:52,300 +الداخلية، اللي هي إنتي اتصلت، تقدمي خدمة، اتصلت + +197 +00:16:52,300 --> 00:16:57,080 +مستشفى، خدمات طبية، مدرسة أو جامعة، خدمات تعليمية، + +198 +00:16:57,080 --> 00:17:01,560 +مكوناتك للستراتيجية، اللي هي الهدف، الرؤية، + +199 +00:17:01,560 --> 00:17:05,420 +الرسالة، هذه مكونات أي مهسة يش استراتيجية، القيم + +200 +00:17:05,420 --> 00:17:07,920 +التبدلية هي الأخلاق، شرحناها قبل هيك، هل إحنا عنا + +201 +00:17:07,920 --> 00:17:12,740 +طقافة أخلاق ولا شغلنا فيه غش ونصب عن ناس، okay؟ + +202 +00:17:13,760 --> 00:17:17,520 +الرقم تلاتة في التصميم اللي هي أجزاء المنظمة من ما + +203 +00:17:17,520 --> 00:17:20,920 +اتتكون، من ما اتتكون، لأن يا أخوات، أي مؤسسة في + +204 +00:17:20,920 --> 00:17:25,600 +العالم بتتكون من عمال أساسية جوهرية وعمال مساندة، + +205 +00:17:25,600 --> 00:17:31,040 +عمال إيش؟ مساندة، المستشفى، العمليات الجراحية + +206 +00:17:31,040 --> 00:17:36,620 +أساسية، ماشي، العلاج أساسي، الفخوصات أساسية، لكن + +207 +00:17:36,620 --> 00:17:39,840 +الخدمات الفندقية، اللي هي التخت، اللي في المستشفى، + +208 +00:17:39,840 --> 00:17:40,880 +السرير، + +209 +00:17:42,850 --> 00:17:46,030 +نسيت أش اسمها، الـ«كوميدينا» اللي جنب التخت. هذه + +210 +00:17:46,030 --> 00:17:49,110 +بنسميها «مساندة»، لأن أجزاء المنظمة قسمين، في + +211 +00:17:49,110 --> 00:17:53,330 +عندنا أمور جوهرية، من غيرها الشغل بمشيش، وفي أمور + +212 +00:17:53,330 --> 00:18:00,150 +مساندة، في أمور مساندة. فهي عندنا متقسم المنظمة، + +213 +00:18:00,150 --> 00:18:05,670 +من قسم، division، وظيفة، function، دار، دار. القسم + +214 +00:18:05,670 --> 00:18:10,770 +شرحنا مجموعة من الوظائف، قسم التسويق، قولنا مكوّن + +215 +00:18:10,770 --> 00:18:15,460 +منه،منتجات، تسعير، توزيع، ترويج، اللي دراسة + +216 +00:18:15,460 --> 00:18:20,160 +التسويق بتعرفهم، المالية، قولنا محاسبة، دراية، + +217 +00:18:20,160 --> 00:18:25,540 +مراجعة، هذا قسم، زي ما نقول قسم الإدارة، ماشي، + +218 +00:18:25,540 --> 00:18:30,440 +الوظيفة، الوظيفة نفسها تتكوّم من مهام، ماشي، + +219 +00:18:30,440 --> 00:18:35,220 +تتكوّم من إيش؟ من مهام، الـFraction نفسه مقسم + +220 +00:18:35,220 --> 00:18:38,700 +لوحدات فرعية، فيها ناس، لازم نكون عندهم إيش؟ + +221 +00:18:38,700 --> 00:18:44,150 +ضاهلات،إن الـRole هو إنت إيش بتسويه في الشغل؟ إيش + +222 +00:18:44,150 --> 00:18:49,670 +حددك بتعمل؟ اللي هو المهام المطلوبة منه؟ قسم، + +223 +00:18:49,670 --> 00:18:55,730 +وظيفة، مهمة، مهمة، وظيفة، قسم، وعادة حد يكون مكون + +224 +00:18:55,730 --> 00:18:56,670 +المنظمات. + +225 +00:18:58,770 --> 00:19:01,310 +ما هي أنواع الوظائف هذه اللي لها علاقة بالمستهندة + +226 +00:19:01,310 --> 00:19:04,230 +والأساسية؟ في عندنا وظائف دريق موجودة في كل مؤسسة، + +227 +00:19:04,230 --> 00:19:07,430 +ولمّا تفشل الإدارات، بكون السبب رئيس سوق الإدارة. + +228 +00:19:09,680 --> 00:19:13,640 +المؤسسة فلست سوء إدارة، المؤسسة صار فيها مشاكل بين + +229 +00:19:13,640 --> 00:19:18,680 +الموظفين وخربوا الدنيا، سوء إدارة، ماشي، لأن كل + +230 +00:19:18,680 --> 00:19:24,900 +أسباب إفلاس الشركات، سوء الإدارة، لأن وظائف + +231 +00:19:24,900 --> 00:19:31,080 +إدارية، ماشي، هي عارفينها، وظائف التكييف، ماشي، + +232 +00:19:31,080 --> 00:19:34,460 +التكييف فيه الوظائف اللي بتساعد المؤسسة إنها تلحق، + +233 +00:19:34,460 --> 00:19:37,990 +تتطور، شركة نوكيل مدى أغلقت،وبعدين رجعت، بس مش + +234 +00:19:37,990 --> 00:19:40,130 +بالنفس القوة، كانت شركة Nokia مسيطرة على سوق + +235 +00:19:40,130 --> 00:19:44,250 +الجوالات زمان، ماشي، لكن ما اتطورتش، إيش معناه ما + +236 +00:19:44,250 --> 00:19:48,330 +اتطورتش؟ ما اتكيّفتش مع المتغيرات الخارجية، يعني + +237 +00:19:48,330 --> 00:19:50,530 +مش معقول يظل المستهلك طول عمره بنت في الجوال + +238 +00:19:50,530 --> 00:19:54,730 +الصغير، مافيه خدمة، ألأ، ورسالة، SMS، ولعبة السلة، + +239 +00:19:54,730 --> 00:20:00,170 +ماشي، فالآن إجت iPhone، ومن الناحية التانية، عفوا، + +240 +00:20:00,170 --> 00:20:04,110 +أبل، ومن الناحية التانية شركات الصينية، زي Samsung + +241 +00:20:04,110 --> 00:20:09,420 +وغيرها، وHuawei كتير،درست نقاط ضعف Nokia وشتغلت + +242 +00:20:09,420 --> 00:20:12,520 +عليها وضلت تتطور. الآن iPhone لو فكرت ما تتطورش + +243 +00:20:12,520 --> 00:20:16,040 +نونة، هتطلع من السوق. الوظائف التكييف إن أحنا + +244 +00:20:16,040 --> 00:20:19,620 +نتطور وإلا هنطلع من إيش؟ من السوق. في عندنا وظائف + +245 +00:20:19,620 --> 00:20:24,800 +مساندالي الصيانة، تطوير المهار، زي ما ترى حكينا إن + +246 +00:20:24,800 --> 00:20:28,020 +ممكن موظف عشان مضل يشتغل طول الفترة بنفس الشغل، + +247 +00:20:28,020 --> 00:20:31,220 +يشعر بالملل، يشعر بالـRoutine، + +248 +00:20:33,920 --> 00:20:37,340 +إذاً، عندنا وظائف إدارية موجودة في كل مؤسسة، وظائف + +249 +00:20:37,340 --> 00:20:40,800 +التكييف هي تطوير مستمر، ووظائف الصيانة والتبادل. + +250 +00:20:46,980 --> 00:20:51,300 +واضح؟ ما شاء الله، مش مخلين حاجة. + +251 +00:20:54,740 --> 00:20:56,500 +توقفت؟ طبعاً ميحي. + +252 +00:20:59,600 --> 00:21:02,160 +يعني ماشي، أنا هختصب، بس بصيجل، عشان مايجيش في + +253 +00:21:02,160 --> 00:21:05,120 +الامتحان.أنا ماقدرش عندي الوز. + +254 +00:21:09,580 --> 00:21:15,860 +إيه أنتوا ماشيين؟ هاي أنتوا. نقول التنظيم. ‏- + +255 +00:21:15,860 --> 00:21:18,620 +Slide. ‏- دكتورة. ‏- ممكن أحتفهم، أنا أشغل بحاجات، + +256 +00:21:18,620 --> 00:21:23,360 +تفضلي. ‏- دكتورة، أنا خلال العشر دقائق رح يكون في + +257 +00:21:23,360 --> 00:21:26,040 +عندي meeting. ‏- في إمكاني أني أغادر؟ ‏- آه، إن + +258 +00:21:26,040 --> 00:21:28,720 +شاء الله. ‏- بس أحضر لك. ‏- Okay بالتوفيق، إن شاء + +259 +00:21:28,720 --> 00:21:28,860 +الله. + +260 +00:21:46,280 --> 00:21:47,680 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +261 +00:22:03,610 --> 00:22:08,950 +مش واضح، هيختقنك هنا مثلًا. + +262 +00:22:09,310 --> 00:22:15,570 +أنا وين شرحت؟ هذا شرحنا، هذا شرحنا، هنا، هذا + +263 +00:22:15,570 --> 00:22:16,590 +شرحنا، هنا سؤال. + +264 +00:22:21,710 --> 00:22:23,890 +بس جمعت دا كتب سؤال. + +265 +00:22:27,110 --> 00:22:37,050 +عزفي المصطلحات التالية.مع الأمثلة، + +266 +00:22:37,050 --> 00:22:41,590 +«الاختلاف + +267 +00:22:41,590 --> 00:22:49,770 +التماثل والتنسيق» «الزكاة التماثلي المصريين» + +268 +00:22:49,770 --> 00:22:55,090 +«التنسيق»، هاي السؤال، هاي إيش، هاي، بس آسفة، كبر + +269 +00:22:55,090 --> 00:22:59,740 +الخطأنا بأشرحه لما أغير حاجة في الـ «سلايت»، دا + +270 +00:22:59,740 --> 00:23:02,740 +سحب اللي نزلته عن موديله البندقية، دخّلها دا، لأنه + +271 +00:23:02,740 --> 00:23:05,840 +بصير أنتم مطالبين فيها، دا مش اللي نازل قبل. أحنا + +272 +00:23:05,840 --> 00:23:09,840 +خفّفنا كتير من الشبح عشان خلاص يعني، يعني، ادركوا + +273 +00:23:09,840 --> 00:23:13,880 +المحاضرة، أنا إيه؟ عشان أشرح، عشان أتعب؟ وأحدث، + +274 +00:23:13,880 --> 00:23:17,240 +لأ، مش هنا، بصراحة، بصراحة، بصراحة، بصراحة، + +275 +00:23:17,240 --> 00:23:18,320 +بصراحة، بصراحة، بصراحة، بصراحة، بصراحة، بصراحة، + +276 +00:23:18,320 --> 00:23:26,580 +بصراحة، بصراحة، بصراحة، + +277 +00:23:35,700 --> 00:23:40,660 +«اتفضلي يا مين»؟ «ماشي يا حدا»؟ «ماشي» «ما المقصود + +278 +00:23:40,660 --> 00:23:43,460 +بالتميز»؟ «في المؤسسات»؟ «ماشي يعني الخلاف في + +279 +00:23:43,460 --> 00:23:50,240 +المؤسسات»؟ «اتفضلي يا مين»؟ «وسام»؟ «اتفضلي يا + +280 +00:23:50,240 --> 00:23:55,380 +وسام دلغا»؟ «ما المقصود بالدماء التميز»؟ + +281 +00:23:55,380 --> 00:24:02,320 +«different»؟ «وسام سامعاني و لا بتتغضي»؟ «شكل كده + +282 +00:24:02,320 --> 00:24:06,540 +تتغضي، شايفة كيف شفناكي؟»والسنة اللي أنا بقى هناك + +283 +00:24:06,540 --> 00:24:10,520 +أحكي؟ أحكي دكتورة دكتورة معاكي بس أنا عندي دروس + +284 +00:24:10,520 --> 00:24:14,780 +خصوصي فعشان هي كشعبك أنت بتعطي دروس يعني ولا + +285 +00:24:14,780 --> 00:24:19,220 +أولادك بياخد وولا أيش الجثة؟ لأ لأ أنا عندي مؤسسة + +286 +00:24:19,220 --> 00:24:22,160 +إلي بحط فيها دروس يعني من أربع سنين لخمس سنين ما + +287 +00:24:22,160 --> 00:24:24,660 +شاء الله يعني أنت بتحضر المحاضرة بتمشي هاد انت + +288 +00:24:24,660 --> 00:24:29,600 +خارقة يعني بل سامو شمبو لأ لأ يا أنت من بداية معاك + +289 +00:24:29,600 --> 00:24:33,240 +وهاد بس هالجيت طلاب صارويزو يعني من بعد العصر لبعد + +290 +00:24:33,240 --> 00:24:38,720 +المغرب شويةطب قادرة تجاوبى و لا نشوف أخت تانية؟ ‏- + +291 +00:24:38,720 --> 00:24:41,580 +خلاص، بقى أعطيكي تعريف التمائم ‏- تفضلي، Different + +292 +00:24:41,580 --> 00:24:46,640 +‏- Differentiation هي درجة التباين والاختلاف بين + +293 +00:24:46,640 --> 00:24:49,980 +النوائي ‏- بين الأنظمة الفرعية للمنظمة ‏- ممتاز، + +294 +00:24:49,980 --> 00:24:52,160 +اللي اختلفة في التسويق بتختلف عن الأفراد ‏- + +295 +00:24:52,160 --> 00:24:54,120 +الأفراد بتختلفة عن المالية، المالية بتختلفة عن + +296 +00:24:54,120 --> 00:24:57,740 +الإنتاج وغيرها ‏- شكرا يا أنت، تفضلين أجوان، بس + +297 +00:24:57,740 --> 00:25:02,920 +ماكنوش عندك شغللأ، يا عزيزي، وليس لأ التكامل، وهي + +298 +00:25:02,920 --> 00:25:06,620 +مستوى التنسيق المتحقق بين الأنظمة الفرعية في + +299 +00:25:06,620 --> 00:25:11,040 +المنظمة التنسيق بينهم، التنسيق أو التشابه التنسيق + +300 +00:25:11,040 --> 00:25:15,060 +هو نوعية التعاون وأنماطه بين الأقسام والوظائف + +301 +00:25:15,060 --> 00:25:20,940 +المختلفة في المنظمة شكرا، + +302 +00:25:20,940 --> 00:25:23,740 +integration، قلنا هي التنسيق بين ال… هذه خلاف + +303 +00:25:23,740 --> 00:25:26,960 +واضحة، هذه تنسيق بينها التنسيق هي التعاون وأنماطه + +304 +00:25:26,960 --> 00:25:30,130 +بين الأقسام المختلفةفي المنظمة. + +305 +00:25:32,530 --> 00:25:37,670 +لحظة يا جماعة، لأ، في مشكلة Africa. وإذا أعمل هيك + +306 +00:25:37,670 --> 00:25:41,890 +أنا، + +307 +00:25:41,890 --> 00:25:47,670 +وانا أحب التاني، لحظة، لحظة، في مشكلة في الـSlide. + +308 +00:25:51,630 --> 00:25:56,550 +ماشي، هذه التكامل مستوى التعاون، أنا حدفتها + +309 +00:25:56,550 --> 00:26:05,880 +وادرجعتها،بين المنظمة، هنا التنسيق والانسجام، + +310 +00:26:05,880 --> 00:26:14,940 +هيك صح؟ تميز الاختلاف، التكامل والتعاون، التنسيق، + +311 +00:26:14,940 --> 00:26:19,020 +اللي هو التنسيق والانسجام بين المؤسسة، بين أقسام + +312 +00:26:19,020 --> 00:26:25,760 +المؤسسة، شكراً يا عمتي التنسيق برضه جعلنا بيتعاوني + +313 +00:26:25,760 --> 00:26:28,160 +على فكرة، مش انسجام، ماشي + +314 +00:26:31,060 --> 00:26:36,240 +عشان ما يصير عشان كل أخ بطة أخر + +315 +00:26:36,240 --> 00:26:38,980 +حاجة اليوم عشان طولنا عليكم الموضوع أتمنى كل موضوع + +316 +00:26:38,980 --> 00:26:45,900 +شايف، نكتبينا سؤال سؤال لو يسموا درغا أدخلي آليات + +317 +00:26:45,900 --> 00:26:53,360 +التنسيق وسام؟ + +318 +00:26:53,360 --> 00:26:59,180 +‏- أنا دكتورة، معاكي ‏- أدخلي آليات التنسيقالإشراف + +319 +00:26:59,180 --> 00:27:06,740 +المباشر وتقييس المهارات، تقييس المهارات، تقييس + +320 +00:27:06,740 --> 00:27:12,600 +المخرجات وتقييس العملية، تقييس المهارات، تقييس + +321 +00:27:12,600 --> 00:27:17,360 +المخرجات وتقييس العملية، تقييس المهارات، تقييس + +322 +00:27:17,360 --> 00:27:23,600 +المهارات، تقييس العملية، تقييس + +323 +00:27:23,600 --> 00:27:27,840 +المهارات، تقييس المهارات، تقييس المهارات، تقييس + +324 +00:27:27,840 --> 00:27:29,200 +المهارات، تقييس المهارات، تقييسطبعًا إذا إنتي كنتي + +325 +00:27:29,200 --> 00:27:32,520 +منسجمة مع زملائك في الشغل، +هتبدعوه، هتشتغلوه، + +326 +00:27:32,520 --> 00:27:37,960 +والعكس صحيح، ووضع معيار لقياس المهارات، ماشيها إن + +327 +00:27:37,960 --> 00:27:40,680 +إنتي مهرة في الشغل ولا لأ، العمليات هنا برضه بدها + +328 +00:27:40,680 --> 00:27:43,280 +معيار، والمخرجات، هنا يا أخوات المخرجات اللي هي + +329 +00:27:43,280 --> 00:27:47,360 +الأهداف، المخرجات اللي هي إيش؟ الأهداف اللي هي مدى + +330 +00:27:47,360 --> 00:27:50,720 +إنجازنا لأهداف المؤسسة، مدى إنجازنا لأهداف، هيك + +331 +00:27:50,720 --> 00:27:57,160 +بصير تنصيق، مدى إنجازنا لأهداف المؤسسة، okay؟ واضح + +332 +00:27:57,160 --> 00:28:05,930 +يا جماعة؟حد عنده مثال أو جاي عمله سؤال؟ + +333 +00:28:05,930 --> 00:28:13,810 +أحسن تقولي بدوري على آخر الـ… الـPresentation.مش + +334 +00:28:13,810 --> 00:28:21,530 +هنحط وجه، لأنه خلاص يعني.أهي + +335 +00:28:21,530 --> 00:28:29,010 +يا أخوات، حد عنده سؤال؟ حد عنده سؤال؟ حد عنده + +336 +00:28:29,010 --> 00:28:33,040 +سؤال؟واضح يا دكتورة يعطيكي العافية الله عفوك + +337 +00:28:33,040 --> 00:28:35,720 +الحضور اللي باش كنت طالبه جت متأخر أثناء الحلق + +338 +00:28:35,720 --> 00:28:42,240 +أنوار ملاحي ولا أصافي نقص جبرن نجوان زعب مادلة هي + +339 +00:28:42,240 --> 00:28:45,040 +اعتذرت الله يشفيها يا رب بتكون نتيجتها إيجابية + +340 +00:28:45,040 --> 00:28:49,480 +عفوا الله سلبية معلش إيجابتها سلبية هي بتستنى في + +341 +00:28:49,480 --> 00:28:54,020 +نتيجة الفحص أن تكون سلبية يا رب يارا سرسول وسام + +342 +00:28:54,020 --> 00:29:00,870 +درغام حنيلي مدلة لأ لأ سامي أنتيأنا أخدت حضور، + +343 +00:29:00,870 --> 00:29:04,350 +واحدة ماسمعتش اسمها، بس هدول أخدوا حضور أنا نسمع + +344 +00:29:04,350 --> 00:29:10,110 +سيارة إبتمال، مرح، مي، رواند، نسمع، في حد ماسمعش + +345 +00:29:10,110 --> 00:29:20,010 +اسمه؟ حد ماسمعش اسمه؟ حسب الـCash، هذا الحضور + +346 +00:29:20,010 --> 00:29:21,430 +تبعكم، في حد ماسمعش اسمه؟ + +347 +00:29:26,460 --> 00:29:28,980 +طبعًا يا أخوات خدوا بارك وفيه زي ما تنهاية أبوراية + +348 +00:29:28,980 --> 00:29:32,860 +ربنا يشفيها ويكون السلبية نتيجة أخدت حضور، بيحفظوا + +349 +00:29:32,860 --> 00:29:37,360 +أيه؟ ماحدرتش، لأنها اعتذرت. فيه كمان طالب اعتذرت، + +350 +00:29:37,360 --> 00:29:41,000 +اللي بيعتذروا قبل المحاضرة، عنا كذا، بياخدوا حضور، + +351 +00:29:41,000 --> 00:29:42,900 +واللي أتناها بتطلع زي الطالب اللي عندها meeting + +352 +00:29:42,900 --> 00:29:45,100 +والطالب اللي عندها شغل، هم ماخدوا حضور أصلا من + +353 +00:29:45,100 --> 00:29:48,240 +البداية، لكن اللي بتطنش، زي بعض الأخوات الشيخ لهم + +354 +00:29:48,240 --> 00:29:52,060 +هيحمل مصاب، في مجموعة بنات هتحمل مصاب، أنا حزينة + +355 +00:29:52,060 --> 00:29:57,230 +لأجليعني شغل اليوم أنا لبنات مادورش ولا سالة وانا + +356 +00:29:57,230 --> 00:30:00,750 +اشتغلت ومش مشكلة كده أعطيك 20% وانت أصلا والله أنا + +357 +00:30:00,750 --> 00:30:06,830 +مش استخدمة في الامتحانات والأنشطة مالكة نسمع آه يا + +358 +00:30:06,830 --> 00:30:08,890 +أنت المادة دي صوف النجاح يعني صحيح تدخلش على + +359 +00:30:08,890 --> 00:30:11,870 +المواد ده لكن انت منعتقدها آه آه ماقصدش أنا يعني + +360 +00:30:11,870 --> 00:30:14,950 +أنا الحمد لله ماشي كل إيشي تمام بس أني يعني + +361 +00:30:14,950 --> 00:30:18,090 +نستخدمها لإن ممكن حد يحملها ويعيدها حرام حاسة ده + +362 +00:30:18,090 --> 00:30:22,220 +مش حرام يا أندي الجبته لحالهايعني بقالك كذا مرة + +363 +00:30:22,220 --> 00:30:24,800 +معاكت اللي متواصلت معاه وطنشيت، طب أنا إيش أعملك + +364 +00:30:24,800 --> 00:30:32,040 +يعني؟ أنا عندي 70% نجاح، ماشي؟ و بعدين بدل كده + +365 +00:30:32,040 --> 00:30:35,480 +بتحضراش حب، حب يديك الظبط في الامتحانات، وعندي أخر + +366 +00:30:35,480 --> 00:30:39,600 +امتحان عليا 35%؟ عادي، لأ في بانت بيحملوها، إيش + +367 +00:30:39,600 --> 00:30:43,920 +أعملك أنا؟ هي بتخش المعدلة، كانت تملأ التخرجواللي + +368 +00:30:43,920 --> 00:30:47,780 +بنزرع و بنحصد، هو حرام نساوي بنات ماخدين بأنص و + +369 +00:30:47,780 --> 00:30:50,280 +عملوا presentation كتير حلو، و بيشاركوا و بيحضروا + +370 +00:30:50,280 --> 00:30:53,400 +مهتمين، بناس مش عارفة وين بقى بالزوب تبع القاع. + +371 +00:30:54,840 --> 00:30:58,260 +لازم نكون موضوعين في الشغل يعني، يا دي حرام تدخلش + +372 +00:30:58,260 --> 00:31:02,440 +في الشغل. ‏- أنا أسفة. ‏- أنا مشتاقة، أو أنا + +373 +00:31:02,440 --> 00:31:06,420 +ماساعدكيش، أه، حرام.فعندك ظرف ولّا، زي مثلًا + +374 +00:31:06,420 --> 00:31:08,380 +الطالبة هايا. الطالبة هايا دايما، ما شاء الله، + +375 +00:31:08,380 --> 00:31:12,600 +نشيطة، وبتعطينا مشاركات، وعملة presentation، وما + +376 +00:31:12,600 --> 00:31:15,860 +شاء الله، ممتازة، لكن اليوم عندها ظرف. أجي أنا أهد + +377 +00:31:15,860 --> 00:31:18,740 +اللي بنيته، أمسك في الظرف؟ لأ طبعًا، هيك بيصير + +378 +00:31:18,740 --> 00:31:23,190 +حرارة معاكتها، هيك بيصير حرارة.أما واحدة نايمة، هي + +379 +00:31:23,190 --> 00:31:25,730 +هتنام عليها، أنا إيش أعملها؟ وخُد يبقى لك، بدأت + +380 +00:31:25,730 --> 00:31:27,870 +نايمة عندي، بتكون نايمة في باقي المساقات، مش بس + +381 +00:31:27,870 --> 00:31:30,570 +عندي، يعني ماعرفش خلاص، بتكون طفرة عندك، الله + +382 +00:31:30,570 --> 00:31:34,850 +يعين، أي سؤال أو استفسار؟ أي سؤال؟ يُقال للحضور، + +383 +00:31:34,850 --> 00:31:38,930 +أي سؤال؟ «لأ، مافي سؤال، أعطيك العافية، تفضل» + +384 +00:31:38,930 --> 00:31:40,910 +«أعطيك العافية وبالتوفيق إن شاء الله، السلام + +385 +00:31:40,910 --> 00:31:41,350 +عليكم» + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/_4wZAt8hjtQ_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/_4wZAt8hjtQ_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..b904bc2a33ddec35486f3064c8a29eb692d08dbe --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/_4wZAt8hjtQ_postprocess.srt @@ -0,0 +1,1813 @@ +1 +00:00:19,900 --> 00:00:26,680 +يا أخوات، خبروا البنات إن إحنا رجعنا، يا قوم! و لا + +2 +00:00:26,680 --> 00:00:34,360 +ما صارش سبعة دقايق؟ مش + +3 +00:00:34,360 --> 00:00:37,020 +سامعيني؟ خبروا البنات إن إحنا رجعنا + +4 +00:00:48,990 --> 00:00:58,610 +طمأنك دكتورة، بعتنا لهم على الـ «واتس» أوي + +5 +00:00:58,610 --> 00:01:00,390 +بالله من الشيطانة «جيم»، بسم الله الرحمن الرحيم + +6 +00:01:00,390 --> 00:01:05,490 +أهلا وسهلا فيكم في الجزء التالت من محادرة التخطيط، + +7 +00:01:05,490 --> 00:01:12,270 +محادرة شيقة رمتع إن شاء الله، + +8 +00:01:12,270 --> 00:01:13,030 +فضلوا نسكفين + +9 +00:01:38,860 --> 00:01:46,120 +Okay.بعدين مش حلمت على طول من هذا يعني.ظهر + +10 +00:01:46,120 --> 00:01:54,760 +أمامك صورة، آية قوة،لأ ما ظهر الـ «دكتوره» + +11 +00:01:54,760 --> 00:01:59,220 +«دكتوره» مش «دكتوره» إنه صورة عادى بنعمل تنشيط + +12 +00:01:59,220 --> 00:02:08,020 +للعقل «دكتوره» إسم للذاكرة الآن بيهمل يا «دكتوره» + +13 +00:02:08,020 --> 00:02:12,240 +آه دهر آه آه الآن عندك عشر فلوقات طلعيهم لو سمحت + +14 +00:02:12,240 --> 00:02:16,140 +إيد + +15 +00:02:16,140 --> 00:02:21,080 +الدرج ماعليهاش هادي أي واحدة الإيد صح ماعليهاش + +16 +00:02:21,080 --> 00:02:26,200 +دائرةالـ «إيه» يا عزيزي؟ مفتاح وإيه الـ «سرير» من + +17 +00:02:26,200 --> 00:02:33,780 +فوق «الخيال» بتاع الـ «سرير» من فوق «الخيال» + +18 +00:02:33,780 --> 00:02:35,660 +بتاع الـ «سرير» اللي هو على الحيطة «الخيال» بتاع + +19 +00:02:35,660 --> 00:02:36,980 +الـ «سرير» اللي هو على الحيطة «الخيال» بتاع الـ + +20 +00:02:36,980 --> 00:02:38,340 +«سرير» اللي هو على الحيطة «الخيال» بتاع الـ «سرير» + +21 +00:02:38,340 --> 00:02:41,080 +اللي هو على الحيطة «الخيال» بتاع الـ «سرير» اللي + +22 +00:02:41,080 --> 00:02:43,260 +هو على الحيطة «الخيال» بتاع الـ «سرير» اللي هو على + +23 +00:02:43,260 --> 00:02:47,240 +الحيطة «الخيال» بتاع الـ «سرير» اللي هو على الحيطة + +24 +00:02:47,240 --> 00:02:52,800 +«الخيال» بتاع الـ «سرأيوة، هنا، هاي الستة آه، و + +25 +00:02:52,800 --> 00:02:56,920 +الفستان، الفستان من عند جبّة الفستان، في إيش نازل؟ + +26 +00:02:56,920 --> 00:03:01,980 +آه، هذه، سحابة آه، وعلاجة، العلاجة التالتة مش + +27 +00:03:01,980 --> 00:03:08,980 +مبينة أنت عارفة ما أعجبلك؟ لأ والله كمانية لأ + +28 +00:03:08,980 --> 00:03:15,820 +والله بلت ميح؟ كمانية لأني + +29 +00:03:15,820 --> 00:03:17,120 +مش بلحجة أتابع معاك + +30 +00:03:21,820 --> 00:03:30,440 +أيه؟ ماعرفش شعارها أطول في صورة من صورة تانية آه + +31 +00:03:30,440 --> 00:03:33,920 +و بالراديو كمان في اختلاف اللي على الجانب فيه + +32 +00:03:33,920 --> 00:03:37,320 +اختلافين هو من جدام تلاتة زرار وفيه على الجانب + +33 +00:03:37,320 --> 00:03:39,960 +تلاتة زرار تلاتة وفيه من جدام اختلافين يعني هما + +34 +00:03:39,960 --> 00:03:47,660 +ممتاز هي عشرة من الطلبة اللي جاوبت كله كمش سبعة + +35 +00:03:47,660 --> 00:03:48,340 +وصوتين أنا + +36 +00:03:51,930 --> 00:03:56,530 +أه هو الشعر فوق أطول من تحت، ممتازة. عصابعها جات + +37 +00:03:56,530 --> 00:04:04,190 +بعض، عينيها زي بعض، البس مش في مشكلة، ماشي، هم + +38 +00:04:04,190 --> 00:04:08,330 +هدول عصوا، okay شكرا جددتوا التفكير ولا لسه؟ + +39 +00:04:08,330 --> 00:04:17,210 +جددتوا العقل ولا لسه؟ زهرة + +40 +00:04:17,210 --> 00:04:18,050 +ماشية؟ + +41 +00:04:22,910 --> 00:04:29,250 +ظاهر اهو انا اقرأت يالا يا ويسام اقرأ إلينا لأ ما + +42 +00:04:29,250 --> 00:04:33,370 +فتح يا دكتورة لسه كده يا دكتورة مافي شي حكيتولي + +43 +00:04:33,370 --> 00:04:42,350 +ظاهر وظاهر اللي كنتي عاملة الشاشة فضلي لحظة اه انا + +44 +00:04:42,350 --> 00:04:47,050 +ظاهر اه انا ظاهر طلعت منه ورجعت يعني ماشي شوية بس + +45 +00:04:47,050 --> 00:04:49,150 +هالي خلصناها + +46 +00:05:03,050 --> 00:05:06,850 +طيب يا دكتورة الشاب بيحكي «يا عمي أنا بشرفني أطلب + +47 +00:05:06,850 --> 00:05:10,130 +إيد بنتك» بيحكي له «الصغيرة ولا الكبيرة؟» بيحكي له + +48 +00:05:10,130 --> 00:05:13,650 +الشاب «ليش عندك إيدك أكبر من التانية؟» بيقول له + +49 +00:05:13,650 --> 00:05:20,170 +«التانية عندك» وعندما أضحك أجد جرطة أوضحها أتفضلي + +50 +00:05:22,720 --> 00:05:26,340 +هلأ، في شاب بيحكي لواحد راح يطلب إيد بنته، بيحكي + +51 +00:05:26,340 --> 00:05:29,180 +له على أساس إنها إيد بنته يعني، فبيحكي له إيش + +52 +00:05:29,180 --> 00:05:32,140 +بنتك، بيحكي له الصغيرة ولا الكبيرة، هو أخدها + +53 +00:05:32,140 --> 00:05:35,760 +العامة على أساس إيداتين تان، فبيحكي له الشاب ليش + +54 +00:05:35,760 --> 00:05:40,560 +عندك إيد أكبر من إيد؟ عندها، عندها عندها إيد أكبر + +55 +00:05:40,560 --> 00:05:44,540 +من إيد، فأصبحته جرطة يعني من كتر ما هو، الإثنين + +56 +00:05:44,540 --> 00:05:49,520 +أحبل من بعض، فصاروا يضحكوا واحد راح يخطب واحدة؟ + +57 +00:05:50,090 --> 00:05:54,310 +بيحكي له إن عايزة أخطبي بنتك، لكن في سؤال هو بخطب + +58 +00:05:54,310 --> 00:05:58,250 +إيد البنت، بيعطوه البنت كلها، ليش؟ – هذا سؤال يا + +59 +00:05:58,250 --> 00:06:01,730 +دكتورة ما لهش جواب لحد تلاني – مش بديله جواب + +60 +00:06:01,730 --> 00:06:06,050 +صراحة، جلسات عصف دهني وكذا، وابحثات، مش رايحين + +61 +00:06:06,050 --> 00:06:10,470 +جواب. – آه فعلا، مافيش جواب. – بيعطوها كلها، لها + +62 +00:06:10,470 --> 00:06:16,330 +درجة، فأبو العروس عنده بنتين، واحدة كبيرة، واحدة + +63 +00:06:16,330 --> 00:06:21,160 +صغيرة،فبقول للشاب الذكي جدا عايز البنت الكبيرة ولا + +64 +00:06:21,160 --> 00:06:24,820 +الصغيرة، فإيش فاكر الشاب؟ بيكي ع اليد ع اليد؟ + +65 +00:06:24,820 --> 00:06:29,340 +فاكروا ليه البنت عندها إيد أكبر مني؟ فالمهم إن هي + +66 +00:06:29,340 --> 00:06:37,660 +حاطي البنت كلها يعني، مافرجتش اليد شك هو اللي + +67 +00:06:37,660 --> 00:06:42,080 +عليهم الشرح مش جايين ليش؟ موجودين، موجودة يا + +68 +00:06:42,080 --> 00:06:46,000 +دكتورة، بس Haya في عندها مشكلة بالنت، Haya؟ بس + +69 +00:06:46,000 --> 00:06:50,430 +موجودةهي .. هي بيضلوا ييجيوا يفصلوا عندها النت عدا + +70 +00:06:50,430 --> 00:06:58,370 +بس بتواصلوا معاها نستنى، لأ معاكي نبدأ و نستنى؟ هو + +71 +00:06:58,370 --> 00:07:02,030 +المفروض هي هي اللي تبدأ، لأ بس مش مشكلة عادي يعني + +72 +00:07:02,030 --> 00:07:04,850 +نكمل عنها نفوت موضوعنا يعنى، زي ما شرحتوا بتاوة، + +73 +00:07:04,850 --> 00:07:08,510 +نفوت فيه موضوعنا بالظبط، مش مشكلة بحكي أنا، فضلوا + +74 +00:07:11,440 --> 00:07:14,900 +تمام يا بنات، هلأ بدنا نيجي إحنا عادين نحكي من أول + +75 +00:07:14,900 --> 00:07:20,400 +محاضرة تخطيط وخطة وهدف ومراحل فوائد ولماذا نحتاج + +76 +00:07:20,400 --> 00:07:25,300 +التخطيط والأمور هاي، هلأ بدنا نيجي بمراحل عملية + +77 +00:07:25,300 --> 00:07:29,460 +التخطيط، تمام؟ زي ما موضح عندها، في عندنا خمس + +78 +00:07:29,460 --> 00:07:35,160 +مراحل، المرحلة الأولى هو تحديد الأهداف، حد بيقدر + +79 +00:07:35,160 --> 00:07:38,140 +يشرحلي يا بنات إيش المقصود بتحديد الأهداف، وبيبقى + +80 +00:07:38,140 --> 00:07:43,150 +المراحلة التخطيط مش الخطةمراحل عملية التخطيط أه + +81 +00:07:43,150 --> 00:07:48,390 +Okay يعني بدي أحدد لو أين بدي أوصل أنا ممتازة + +82 +00:07:48,390 --> 00:07:52,350 +ممتازة بنتجاوب على الست أسئلة تبعت اللي هي + +83 +00:07:52,350 --> 00:07:56,970 +بالفيديو الأول فأنا لما أحدد لما أجاوب هذه الست + +84 +00:07:56,970 --> 00:08:01,510 +أسئلة أنا بكون بقدر أحدد الهدف عندي هي هي إيجاد + +85 +00:08:01,510 --> 00:08:04,990 +تمام يا عزيزي أنا معاك اتفضل يا عزيزي المراحل + +86 +00:08:04,990 --> 00:08:08,110 +الأولى من مراحل عملية التخطيط هو تحديد الأهداف لما + +87 +00:08:08,110 --> 00:08:13,070 +أنا بدي أحددأيه الدكتورة؟ الصراحة يا شاطر بالسعادة + +88 +00:08:13,070 --> 00:08:18,690 +لما انتي جيتي كانت حزينة جاعدة في الصحراء لأني + +89 +00:08:18,690 --> 00:08:22,670 +مافيش يعني طريق احنا و احنا المرونة عنا عالية بس + +90 +00:08:22,670 --> 00:08:26,570 +كانت حزينة لما انتي ماكنتش زارة اتفضلي طيب + +91 +00:08:26,570 --> 00:08:28,750 +فالمعرفة اللي قولت في الـpoint أكيد أكيد أنا بحب + +92 +00:08:28,750 --> 00:08:33,210 +وجود هي ريان معايا الله يخليكي ونس ونس احنا تحديد + +93 +00:08:33,210 --> 00:08:38,340 +الأهداف هي ال team work يا دكتورة ما هوOkay، تفضل + +94 +00:08:38,340 --> 00:08:41,940 +تحديد الأهداف هي المرحلة الأولى من مراحل التخطيط + +95 +00:08:41,940 --> 00:08:45,900 +واللي من خلالها أنا بحدد من النقطة اللي بده أوصل + +96 +00:08:45,900 --> 00:08:49,580 +إليها طبعا مع تحديد الهداف بكون أنا رسمت وضع + +97 +00:08:49,580 --> 00:08:54,300 +مستقبلي وعشان أقدر أنا أوصل للوضع المستقبلي بيتبان + +98 +00:08:54,300 --> 00:08:57,740 +اللي هو المرحلة التانية بدي أعرف اللي هو وين أنا + +99 +00:08:57,740 --> 00:09:01,700 +حاليا فعشان هيك بتطلب مني بعد ما أحدد الهدف أروح + +100 +00:09:01,700 --> 00:09:05,800 +للمرحلة التانية أحكيخد لحالي، لما أنا أحدد الوضع + +101 +00:09:05,800 --> 00:09:09,800 +لحالي مش مجرد أنا بس بدي أعرف في أي نقطة واقف بكون + +102 +00:09:09,800 --> 00:09:12,920 +في ده، لأ بدي أعمل عملية تحليل لهذا الوضع اللي + +103 +00:09:12,920 --> 00:09:17,180 +حواليّا، وأعرف …أول خطوة زي ما اتفقنا في التخطير + +104 +00:09:17,180 --> 00:09:22,620 +للـservice تبعها الهدف، من أين نحن اليوم؟ بالنسبة + +105 +00:09:22,620 --> 00:09:26,320 +لبقية الشركات أو بالنسبة لبقية المناسبات؟ + +106 +00:09:26,320 --> 00:09:30,660 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +107 +00:09:30,850 --> 00:09:34,730 +وأين موقعنا؟ ندوس وقعنا، إحنا مين؟ إحنا وين + +108 +00:09:34,730 --> 00:09:39,450 +واجفين؟ فضلوا فبصير عملية تحليل للوضع الحالي وأعرف + +109 +00:09:39,450 --> 00:09:43,090 +شو المعطيات اللي عندي وبنفس الوقت بدأ أعرف في هذه + +110 +00:09:43,090 --> 00:09:46,630 +المعطيات قد إيش مدى تغيرها مع مرور الزمن وقد إيش + +111 +00:09:46,630 --> 00:09:49,730 +مدى تغيرها مع المستقبل والأحداث اللي ممكن تصير + +112 +00:09:49,730 --> 00:09:53,470 +عندي في المستقبل طبعا، بناء على هذا التحليل بصير + +113 +00:09:53,470 --> 00:09:58,170 +عندي إنه أنا بدي أوضع السيناريوها، أوضع بدائل اللي + +114 +00:09:58,170 --> 00:10:02,400 +هي بتبقوا في مدى المرحلاتطبعًا، المرحلة التالتة من + +115 +00:10:02,400 --> 00:10:05,540 +التخطيط طبعًا، هذه السيناريوهات أو هذه البدائل + +116 +00:10:05,540 --> 00:10:09,780 +بتكون نتائج بناءً على النتائج اللي قدت عليها من + +117 +00:10:09,780 --> 00:10:12,760 +تحليل ووضع الحال هل احنا حابين نتضاهز زي ما احنا؟ + +118 +00:10:12,760 --> 00:10:16,080 +حابين نتقدم؟ نحقق ميزة نغير الفئة؟ + +119 +00:10:34,420 --> 00:10:35,820 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +120 +00:10:43,460 --> 00:10:47,240 +طبعًا لو ما قدرت أنا في وقت التنفيذ لمرحلة ما وصلت + +121 +00:10:47,240 --> 00:10:50,060 +للتنفيذ بدأت في هذا البديل وما كان بتوافق مع + +122 +00:10:50,060 --> 00:10:53,040 +الظروف اللي معي يكون عندي بديل ألجأ له بدون يكون + +123 +00:10:53,040 --> 00:10:57,780 +عندي فصل أو gap أو مضي على الوقت في ما هو متابعة + +124 +00:10:57,780 --> 00:11:01,780 +عملية التنفيذ يعني السؤال بس ممكن سؤال اتفضل اه + +125 +00:11:01,780 --> 00:11:06,940 +اتفضل ايه رواند؟ مثلا في مراحل التخطيط ليش ما تكون + +126 +00:11:06,940 --> 00:11:10,460 +الخطوة الأولى تحديد الوضع الحالي بعدين الأهداف؟ + +127 +00:11:11,400 --> 00:11:15,040 +هلأ، يا ريوان، لو أنا بدي أروح أحدد الوضع الحالي + +128 +00:11:15,040 --> 00:11:18,580 +قبل ما أحدد هدفيه، بدي يكون مطلوب مني دراسة موسعة + +129 +00:11:18,580 --> 00:11:22,340 +أكتر، بس يوم ما أنا أحط هدفيه، باعرف… «أنا بدي + +130 +00:11:22,340 --> 00:11:25,400 +أحدد الوضع الحالي على أساس إيش؟» «إيش اللي بدي + +131 +00:11:25,400 --> 00:11:28,960 +أدرسه إذا أنا بدي أدرس الوضع الحالي؟» «دراسة مثل + +132 +00:11:28,960 --> 00:11:34,620 +اللواحل» «معشان إيش؟ اللواحل دا أصل بالظبط، إذا + +133 +00:11:34,620 --> 00:11:38,240 +أنا مشوشة، فعشان إيش بحط الهدف اللي هو زي ما قلنا + +134 +00:11:38,240 --> 00:11:43,550 +النتيجة النهائيةوبعدين بكمل خطوات الخطة، مش العكس. + +135 +00:11:43,830 --> 00:11:47,130 +عشان أبني عليه، يعني أدرس الوضع و أفهمه عشان أبني + +136 +00:11:47,130 --> 00:11:52,790 +عليه، يكون دي توافق. بركز بالهدف، أنا بدي أزيد من + +137 +00:11:52,790 --> 00:11:57,010 +نص السوقية، إيش وداني على الموظفين، إيش عليك + +138 +00:11:57,010 --> 00:12:00,990 +الموظفي، لأ، بركز على السوق، أنا بدي أزيد من + +139 +00:12:00,990 --> 00:12:04,490 +منتجاتي، بركز على الـCash، لإن إيه الهدف واضح، + +140 +00:12:04,490 --> 00:12:06,630 +بمشي هيك، يعني إنت عندك الـQuiz إيه ده، لا بتروحيش + +141 +00:12:06,630 --> 00:12:12,350 +الذاكر محاسببالظبط، أنا ممكن أوضحلها بمثال، بعد + +142 +00:12:12,350 --> 00:12:16,010 +إجني كدكتورة، يا رواند، بدي أعتبر حالي أنا بدي + +143 +00:12:16,010 --> 00:12:20,710 +أنشئ مشروع صغير، مشروع لسه رياضي صغير، تمام؟ أنا + +144 +00:12:20,710 --> 00:12:23,470 +المشروع اللي بدي أشتغل فيه، مثلا خلينا على المثال + +145 +00:12:23,470 --> 00:12:27,570 +اللي بديناه، إن أنا بدي أستورد بضاعة من الخارج، + +146 +00:12:27,570 --> 00:12:31,330 +أصلا كلمة إن أنا حددت إيش اللي بدي أعمله، أنا حددت + +147 +00:12:31,330 --> 00:12:36,220 +الهدفبغض النظر إن هو لسه ما حددتش الخطة ولكن حطيت + +148 +00:12:36,220 --> 00:12:40,120 +إيش هي الحاجة اللي أنا بده أوصل لها، تمام؟ بعديها + +149 +00:12:40,120 --> 00:12:44,360 +أنا بعد ما أنا حددت الشورة اللي بديها بدرس جميع + +150 +00:12:44,360 --> 00:12:48,960 +الـ… مثلا الشركات أو المحلات اللي بيستوردوا الضاعة + +151 +00:12:48,960 --> 00:12:51,600 +من برا، بشوف إيش نقصدوا وإيش نقصدوا وإيش نقصدوا + +152 +00:12:51,600 --> 00:12:52,400 +وإيش نقصدوا وإيش نقصدوا وإيش نقصدوا وإيش نقصدوا + +153 +00:12:52,400 --> 00:13:00,300 +وإيش نقصدوا وإيش نقصدوا وإيش نق + +154 +00:13:00,370 --> 00:13:03,370 +سؤال، انت ليش بتدرس يجاعة من غير بحاجتك؟ عشان، لأن + +155 +00:13:03,370 --> 00:13:07,170 +في هدف بدنا نوصله، اللي هو الاستيراد. زي ما حكيت، + +156 +00:13:07,170 --> 00:13:09,590 +إنت عندك quiz إيه دارة؟ هذا الهدف، إنك تنجح في ال + +157 +00:13:09,590 --> 00:13:14,270 +quiz و تقدم ال quiz. بروح أدرس محاسبة و لا اقتصاد، + +158 +00:13:14,270 --> 00:13:18,590 +و لا بروح بدرس نهارات بشرية؟ الهدف هو الـModule، + +159 +00:13:18,590 --> 00:13:22,870 +هو الإشارة اللي مانا ماشية حسبها، هو خارطة مدعية. + +160 +00:13:24,450 --> 00:13:27,090 +هلأ، كمان عشان يكون… ‏- خُلّي بالك، لو مافيش هدف، + +161 +00:13:27,090 --> 00:13:28,990 +هذا كله مش موجود، ‏- إثنين، تلات، أربعة، خمسة، + +162 +00:13:28,990 --> 00:13:32,170 +مافيش داعي، مش بدنا فيه ‏- صحيح، زي ما حكت زميلتنا + +163 +00:13:32,170 --> 00:13:35,970 +يارا، ‏إنه أنا بدأ أكون، بدأ أنشق مشروع خاص، + +164 +00:13:35,970 --> 00:13:39,010 +‏الهدف إنه أنا بدأ أنشق مشروع عشان يكون هذا عندي + +165 +00:13:39,010 --> 00:13:42,690 +مصدر للدخل أو مصدر إن أنا أجيب من خلال الأرباح، + +166 +00:13:42,690 --> 00:13:47,790 +اليوم في التحديد الوضع الحالي، لازم أناالديار عشان + +167 +00:13:47,790 --> 00:13:50,330 +ماروحش أتشعب هل أنا خبرتي والله في المشاريع + +168 +00:13:50,330 --> 00:13:53,490 +التجارية ولا في المشاريع الإنتاجية فإذا أنا هدفي + +169 +00:13:53,490 --> 00:13:57,050 +أنشئ مشروع خلاص باروح أنا بقى فاضل بين المشاريع + +170 +00:13:57,050 --> 00:14:01,490 +التجارية أو في ال field اللي له علاقة بالقطاع + +171 +00:14:01,490 --> 00:14:04,390 +المشاريع التجارية ماباروحش أنا أدور في المشاريع + +172 +00:14:04,390 --> 00:14:07,830 +الإنتاجية وطبعا لازم يكون الهدف السابق لتحديد + +173 +00:14:07,830 --> 00:14:11,070 +الوضع الحالي عشان اللي هو يسحل عليك عملية التخطيط + +174 +00:14:11,730 --> 00:14:15,270 +بتمحيل عليك عملية التحدي، التحليل الوضعي الحالي + +175 +00:14:15,270 --> 00:14:18,890 +ويكون عندك اللي هو محتاج زمن أقل، ما تكونش بتتشعب + +176 +00:14:18,890 --> 00:14:22,750 +أكتر طبعا إحنا استوقفنا لعند اللي هو وضع البدائل + +177 +00:14:22,750 --> 00:14:26,670 +وحكينا كيف بيكون عندنا سيناريوهات وفي حال أنه بدأت + +178 +00:14:26,670 --> 00:14:30,170 +في التنفيذ وما كان عندي سيناريو الـA بينطبق مع + +179 +00:14:30,170 --> 00:14:33,710 +الظروف اللي أنا موجودة فيها، بيكون عندي اللي هو + +180 +00:14:33,710 --> 00:14:36,760 +أمرونا أنه أنا أنتقل لسيناريو تانيفي المرحلة + +181 +00:14:36,760 --> 00:14:39,640 +الرابعة من مراحل التخطيط عملية تحليل البدائل + +182 +00:14:39,640 --> 00:14:43,240 +واختيار أفضلها أنا وضعت تلات سيناريوهات لكن بده + +183 +00:14:43,240 --> 00:14:47,840 +يتطلب مني أنه أنا أكون عارف مين أفضل سيناريو أبلش + +184 +00:14:47,840 --> 00:14:51,560 +فيه حالياً لو أنا بلشت في «A» قدش عندي إيجابيات + +185 +00:14:51,560 --> 00:14:55,260 +وقدش عندي سلبيات لو بلشت في «B» نفس الطريقة اللي + +186 +00:14:55,260 --> 00:15:00,060 +بيبقون بيعطيني عندك تلات خطة تعليم إلكتروني خطة + +187 +00:15:00,060 --> 00:15:04,100 +تعليم وجاه خطة تعليم مدمج اللي هو إلكتروني ووجاهي + +188 +00:15:29,470 --> 00:15:30,870 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +189 +00:15:33,150 --> 00:15:37,950 +حسب إمكانيات، نقول بديل إيه إيجابيات وسلبيات أقطع + +190 +00:15:37,950 --> 00:15:42,110 +الصوت كإنه؟ أقطع بس، لا علاقة أقول رقم واحد في + +191 +00:15:42,110 --> 00:15:48,590 +السوق، طب والمنافسين؟ «اسمحولي»؟ لأ، طبعا، تدوسيها + +192 +00:15:48,590 --> 00:15:54,350 +صح تمام، في المرحلة الأخيرة من مراحل التخطيط اللي + +193 +00:15:54,350 --> 00:15:58,490 +هو أنا أوصل للمخرج اللي عندي يكون في إيدي خطة و + +194 +00:15:58,490 --> 00:16:01,530 +أبدأ عملية التنفيذ للخطة طبعا، تنبغي عليها + +195 +00:16:01,530 --> 00:16:05,990 +الـSmart Analysis لك؟تمام، ونرجع نذكر لا يعني ذلك + +196 +00:16:05,990 --> 00:16:10,110 +إن في باقي وجوده من خلطة انتهت على حق أو ضحك، + +197 +00:16:10,110 --> 00:16:17,130 +واحدة اللي تحكي مش سامعة، + +198 +00:16:22,630 --> 00:16:26,570 +وصلنا خمسة، أيوة تمام، حكينا المرحلة الخامسة من + +199 +00:16:26,570 --> 00:16:29,510 +مراحل التخطيط وهي المرحلة النهائية بالكون، اللي + +200 +00:16:29,510 --> 00:16:32,870 +هو… هايا معانا، ولا أكمل؟ لأ، هي بتشوفي أنا، بس + +201 +00:16:32,870 --> 00:16:38,540 +أنت تدخلي عليها، ليش؟ تفضليفي اللي هو اللي بتنتهي + +202 +00:16:38,540 --> 00:16:41,960 +عملية التخطيط والحصول على المخرج من هذه العملية + +203 +00:16:41,960 --> 00:16:45,320 +اللي هو أنا أمتلك خطة عشان أبدأ عملية التنفيذ زي + +204 +00:16:45,320 --> 00:16:48,860 +ما حكينا قبل بشوية هي بحد الفاصل ما بين التخطيط + +205 +00:16:48,860 --> 00:16:53,140 +والتنفيذ ولكن بدنا نضلنا متذكرين إنه ليس بانتهاء + +206 +00:16:53,140 --> 00:16:56,560 +أو بامتلاك الخطة انتهت عملية التخطيط لأن عملية + +207 +00:16:56,560 --> 00:16:59,800 +التخطيط بتضلها مستمرة معنا عشان إحنا نقدر نقيم + +208 +00:16:59,800 --> 00:17:04,220 +النتائج ونعمل اللي هو تعديلات إذا كان قابلنا أي + +209 +00:17:04,220 --> 00:17:07,860 +تحدي أو تغيرات في الواقع اللي بتطبقعندما الشركة + +210 +00:17:07,860 --> 00:17:10,680 +موجودة، التخطيط شغّعت. طبعًا، في المرحلة الأخيرة، + +211 +00:17:10,680 --> 00:17:14,120 +ننساش تأكيدنا عن كلام أزمة كوهية، ويرى تقييم + +212 +00:17:14,120 --> 00:17:19,240 +النتائج، اللي هو رقابة. هل التزمنا بالخطة ولا + +213 +00:17:19,240 --> 00:17:23,350 +سرحنا حضراتنا؟فضّالي تمام قبل ما نروح للموضوع + +214 +00:17:23,350 --> 00:17:27,430 +التاني دكتوريا معيارة خلّينا بس نشطهم بسؤال هك + +215 +00:17:27,430 --> 00:17:33,230 +سريعا فضّالي هي مسألة حسابية للناس اللي عندهم + +216 +00:17:33,230 --> 00:17:38,270 +حسابات سريعة مالاهاش علاقة بالتخطيط؟ لا لا مالاهاش + +217 +00:17:38,270 --> 00:17:40,730 +علاقة بالتخطيط؟ لا لا ماالهاش طب هي فزورة صغيرة + +218 +00:17:40,730 --> 00:17:47,790 +بتقول عشرة و عشرة بس مش عشرين تمام؟ إذا ضفت عليهم + +219 +00:17:47,790 --> 00:17:54,500 +خمسين هيصيروا إحدى عشرالساعة عشرة وعشرة تمام يا + +220 +00:17:54,500 --> 00:17:58,440 +نجوان نجوان مرهزة معناك نجوان نجوره في الشارع + +221 +00:17:58,440 --> 00:17:58,940 +نجوره في الشارع نجوره في الشارع نجوره في الشارع + +222 +00:17:58,940 --> 00:17:59,580 +نجوره في الشارع نجوره في الشارع نجوره في الشارع + +223 +00:17:59,580 --> 00:17:59,900 +نجوره في الشارع نجوره في الشارع نجوره في الشارع + +224 +00:17:59,900 --> 00:18:00,860 +نجوره في الشارع نجوره في الشارع نجوره في الشارع + +225 +00:18:00,860 --> 00:18:01,380 +نجوره في الشارع نجوره في الشارع نجوره في الشارع + +226 +00:18:01,380 --> 00:18:02,220 +نجوره في الشارع نجوره في الشارع نجوره في الشارع + +227 +00:18:02,220 --> 00:18:04,400 +نجوره في الشارع نجوره في الشارع نجوره في الشارع + +228 +00:18:04,400 --> 00:18:16,860 +نجوره في الشارع نجوره + +229 +00:18:16,860 --> 00:18:17,200 +في الش + +230 +00:18:49,120 --> 00:18:50,520 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +231 +00:18:51,100 --> 00:18:55,060 +تمام، هلأ إذا بدنا نيجي نحكي على أنواع التخطيط أو + +232 +00:18:55,060 --> 00:18:59,440 +نصنفهم في عندنا تلت محاور إحنا بنقدر نصنفهم عليها + +233 +00:18:59,440 --> 00:19:04,260 +حسب مستوى الشمولية والتفصيل أو حسب المدى الزمني + +234 +00:19:04,260 --> 00:19:09,940 +للخطة أو حسب الاستخدام، هلأ لو أجينا لحسب مستوى + +235 +00:19:09,940 --> 00:19:13,600 +الشمولية والتفصيل، لو نروح على ال slide اللي + +236 +00:19:13,600 --> 00:19:19,260 +بعديها يا دكتورة بنات؟ تمام، هلأ بنات زي ما أنتوا + +237 +00:19:19,260 --> 00:19:25,000 +شايفينفيه هنا تلت أنواع الخطط بالنسبة لمستوى + +238 +00:19:25,000 --> 00:19:28,280 +الشمولية والتفصيل الخطط الاستراتيجية والخطط + +239 +00:19:28,280 --> 00:19:33,360 +التكتيكية والتشغيلية بنات في حد يشارك معانا يحكي، + +240 +00:19:33,360 --> 00:19:38,720 +يعرف التعريفات هدول؟ نقرأ يعني نقرأ، وإذا في شريح + +241 +00:19:38,720 --> 00:19:42,560 +عندك مختصر أو مثال، بيكون كويس، اتفضلي و لا مختصر، + +242 +00:19:42,560 --> 00:19:48,750 +مختصر هي مدخلة يوتيوب على المحاضرة، ليش؟هذا + +243 +00:19:48,750 --> 00:19:51,330 +المفروض فيديو يا دكتور عشان تشايرين من عندك بعد ما + +244 +00:19:51,330 --> 00:19:53,950 +تستكمل يا رأى أنواع الخطوات أنا بكتب لك بالبراجعة + +245 +00:19:53,950 --> 00:20:00,870 +مش الآن يعني تكملي تفضلي اه طبعا طبعا تفضلي تفضلي + +246 +00:20:00,870 --> 00:20:05,050 +و لا أنواع الخطوات بالنسبة لمستوى الشمولية + +247 +00:20:05,050 --> 00:20:09,270 +والتفصيل الخطوات الاستراتيجية دكتورة لو تعملي بس + +248 +00:20:09,270 --> 00:20:15,390 +عرض للشرائح لأنه خط صغير okay الخطوات + +249 +00:20:15,390 --> 00:20:19,980 +الاستراتيجيةالخطط التي تنطبق على المنظمة بأكملها + +250 +00:20:19,980 --> 00:20:23,920 +وتحدد الأهداف العامة للمنظمة اتنين الخطط التكتيكية + +251 +00:20:23,920 --> 00:20:26,840 +هي خطة تنفيذية لهدف الشركة وطريقة التقدم نحو + +252 +00:20:26,840 --> 00:20:30,620 +الهداف الخطط التشغيلية هي الخطط التي تشمل أنشطة + +253 +00:20:30,620 --> 00:20:37,400 +تشغيلية معينة للمنظمة شكرا نيولا بنات حد متذكر + +254 +00:20:37,400 --> 00:20:43,960 +أيوة حد متذكر يا بنات شو هي مستويات القدرة اللي + +255 +00:20:43,960 --> 00:20:48,050 +حكيناها برضه في أول محاضرةأه إدارة عالية ووسطى + +256 +00:20:48,050 --> 00:20:54,370 +ودنيا و هذه الخطط تنطبق على مستويات الإدارة الخطط + +257 +00:20:54,370 --> 00:20:59,590 +الاستراتيجية علاقة بالمستوى الإدارة العليا والخطط + +258 +00:20:59,590 --> 00:21:04,070 +التكتيكية هي تنفذ من قبل الإدارة الوسطى والخطط + +259 +00:21:04,070 --> 00:21:08,830 +التشغيلية هي تنفذ من الإدارة الدنيا تمام واضح يا + +260 +00:21:08,830 --> 00:21:09,370 +بنات؟ + +261 +00:21:12,590 --> 00:21:15,770 +إذًا الإدارة العليا هي المسئولة عن التخطيط اللي هي + +262 +00:21:15,770 --> 00:21:21,150 +الخطة الاستراتيجية – استراتيجية شاملة حكت هي إنهم + +263 +00:21:21,150 --> 00:21:25,090 +بدؤوا في 2015 وانا 2021 عامة شركة 2021 إن شاء الله + +264 +00:21:25,090 --> 00:21:28,470 +أن نحتل هذه استراتيجية، ليش؟ لأنها تجاوز الخمس + +265 +00:21:28,470 --> 00:21:32,470 +سنوات، okay؟ طويت الأجابة، وخطة الاستراتيجية نظرة + +266 +00:21:32,470 --> 00:21:37,150 +شاملة للمؤسسة يعني إحنا بعد خمس سنين، فاهم؟ 2025 + +267 +00:21:37,150 --> 00:21:43,420 +وإننا نكون، فاضح؟ كل واحدة فيك وإيش هيكون عملةخلصت + +268 +00:21:43,420 --> 00:21:45,820 +المعصر، بدأت في الدكتوراه، صارت مديرة في شغل آخر، + +269 +00:21:45,820 --> 00:21:49,400 +ترقية، زاد الراتب، الله أعلم، سافرت، ضلت، راحت + +270 +00:21:49,400 --> 00:21:54,000 +حجة، الله أعلم، ماشي، إذا خطك المنظمة تقول من يقوم + +271 +00:21:54,000 --> 00:21:58,120 +بيها فقط الإدارة العملي، ده الظبط، الآن إنت لو + +272 +00:21:58,120 --> 00:22:00,960 +عملت زيارة للجامعة الإسلامية أو أي جامعة أو أي + +273 +00:22:00,960 --> 00:22:06,580 +مؤسسة، روحت على بنك فلسطين، بتلاقيش الإدارة العامة + +274 +00:22:06,580 --> 00:22:12,850 +في نص العملة والزباين والفوضى، لأ،الإدارة العامة + +275 +00:22:12,850 --> 00:22:17,170 +للإدارة العليا للمواصلة، +إما بتكون في مبنى مستقل، + +276 +00:22:17,170 --> 00:22:20,490 +أو بتكون في أعلى المبنى، أعلى الطابق. يعني هنا أنا + +277 +00:22:20,490 --> 00:22:23,170 +في الإسلامية، مبنى الإدارة الطابق، مبنى الإدارة + +278 +00:22:23,170 --> 00:22:30,150 +العليا، ليش؟ ليش الإدارة العليا لازم تكون قاعدة في + +279 +00:22:30,150 --> 00:22:34,390 +مكان معزول عن المستهلكين أو الزباين والموظفين، مش + +280 +00:22:34,390 --> 00:22:41,120 +معزول في الصحراء، لأ، ليه بعرف؟عشان لما تيجي تاخد + +281 +00:22:41,120 --> 00:22:43,480 +قرارات استراتيجية يكون عندها الجو الملائم، يعني + +282 +00:22:43,480 --> 00:22:47,720 +هدوء، مافيكش زبان كتير، أو مالأ طالعين نازلين؟ + +283 +00:22:47,720 --> 00:22:51,940 +بالجواب، ولأ، أنا ولأ، انتظر يا ولأ، bonus لإن يا + +284 +00:22:51,940 --> 00:22:55,660 +خوات التخطيط لما حاكينا عملية دهنية، لما هو يقعد + +285 +00:22:55,660 --> 00:23:00,640 +يتخطط لمواسة بده هدوء، إذا من الجو عيّن ممكن يحتاج + +286 +00:23:00,640 --> 00:23:06,120 +إلى الإدارة العليا، يا بتكون في أعلى الطوابق، يا + +287 +00:23:06,120 --> 00:23:09,440 +بتكون في مبنى مستقل،ما بنفعش أحطه بين الزباين + +288 +00:23:09,440 --> 00:23:13,200 +والموظفين، +وهدا طالع وهدا نازل. واضح؟ لأنه بدّوه + +289 +00:23:13,200 --> 00:23:17,160 +يشتغل هنا، بدهوا يدقوا يقعدوا يخطقوا، ويفكروا، + +290 +00:23:17,160 --> 00:23:20,180 +بدّوا يجيبلنا أفكار جديدة، بدّوا يفكروا في + +291 +00:23:20,180 --> 00:23:24,360 +المستقبل، فمافعش فوضى، واضح؟ عشان إيه إحنا بنحصل + +292 +00:23:24,360 --> 00:23:28,200 +الإدارة العليا ما يكونش موقعها في مكان فيه فوضى. + +293 +00:23:29,040 --> 00:23:32,880 +يعني أنت بتروح على معوض جوال، موظفين وناس طالع ناس + +294 +00:23:32,880 --> 00:23:37,680 +لو أهاجر، لكن لو عايز الإدارة العامة لجوال،بتروح ع + +295 +00:23:37,680 --> 00:23:44,560 +مكان هادي، ماشي، زي شركة «جوجل»، بدل الشخص، بده خط + +296 +00:23:44,560 --> 00:23:47,200 +اللي مفهوم عشان يقعدوا في معمعة وفي الفوضى ويقولوا + +297 +00:23:47,200 --> 00:23:51,420 +اتفضل خطه، كيف بده خط؟ خاصة من الخطة الستراتيجية، + +298 +00:23:51,420 --> 00:23:55,560 +لأنه بدي يحكيلي بعد 5 سنين وإننا نكون أحنا، الخطة + +299 +00:23:55,560 --> 00:23:59,320 +التكتيكية وهي الإدارة الوصفة، طبعا خد يبقى لك، + +300 +00:23:59,320 --> 00:24:02,550 +بنعمل خطة استراتيجية وبنعممها،عشان هيك لو فتحتي + +301 +00:24:02,550 --> 00:24:06,330 +موقع أي مؤسسة، عالـ«نت»، عصفحتها بتلاقي حتى + +302 +00:24:06,330 --> 00:24:10,830 +الـ«ستراتيجيات» لازم تنحط، لكن تفاصيل الخطط + +303 +00:24:10,830 --> 00:24:13,570 +مينحطش، مينفعش، هيك أننا مش هنكشف هالنا كلنا + +304 +00:24:13,570 --> 00:24:19,050 +للمنافسين يعني، «ستراتيجية»، حتى بتكون خطوط عامة، + +305 +00:24:19,050 --> 00:24:24,530 +واضح؟ نير، تفضليطبعًا، الخطة التكتيكية هي الخطة + +306 +00:24:24,530 --> 00:24:28,210 +التكتيكية اللي هي علاقة بالإدارة الوسطى، يعني + +307 +00:24:28,210 --> 00:24:32,290 +مثلًا لمدراء الأقسام، مثلًا إذا في عنا أقسام + +308 +00:24:32,290 --> 00:24:36,870 +مبيعات، أقسام مشتريات من الإستراتيجية، من وجه صح، + +309 +00:24:36,870 --> 00:24:39,950 +بنجيبها من الإستراتيجية، صحيح، بالضبط، بيبيننا + +310 +00:24:39,950 --> 00:24:46,350 +نفسر، وبالخطة التشغيلية هي المشرفين على التنفيذ + +311 +00:24:46,350 --> 00:24:47,490 +على أرض الواقع + +312 +00:24:49,810 --> 00:24:52,970 +طبعًا إحنا لو جينا نحكي مثلًا بالنسبة للخطة + +313 +00:24:52,970 --> 00:24:58,570 +التشغيلية مثلًا في عيننا إحنا بنشتغل كأنه مثلًا + +314 +00:24:58,570 --> 00:25:03,450 +مشروع بناء فالخطة التشغيلية بتكون اللي هي علاقة + +315 +00:25:03,450 --> 00:25:08,630 +بمتابعة سير العمل للعمال في الموقع نفسه الخطة + +316 +00:25:08,630 --> 00:25:14,250 +التكتيكية مثلًا اللي مسؤول عنها هي أو اللي بتتم + +317 +00:25:14,250 --> 00:25:18,130 +تنفيذها داخل مثلًا قسم التصميم في هذه الشركة + +318 +00:25:37,840 --> 00:25:39,240 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +319 +00:25:46,590 --> 00:25:49,210 +«تشغيلية»، أنا خُتَبتها. –ممتاز، التشغيلية. خُدوا + +320 +00:25:49,210 --> 00:25:54,110 +بالك، لما تيجي عالية التكتيكية التشغيلية، تفاصيل + +321 +00:25:54,110 --> 00:25:59,210 +التفاصيل، جاية من تمانية تلاتة، ماشي، التفاصيل، + +322 +00:25:59,210 --> 00:26:03,330 +التفاصيل، هذي خُطط تشغيلية، من تمانية تلاتة، + +323 +00:26:03,330 --> 00:26:06,070 +المكتب كيف عاملها، مرتبة ولا، كيف بتعمل الزبائن، + +324 +00:26:06,070 --> 00:26:10,350 +تطول، التفاصيل التشغيلية، ماشي، التكتيكية بتكون + +325 +00:26:10,350 --> 00:26:16,080 +عامة شوية، بس مفصل، يقوم بيها الرئيس الخطوة،ماشي، + +326 +00:26:16,080 --> 00:26:21,100 +ندرع شاملة، ندرعاش شاملة. «ما هيش راتجية؟» «Okay، + +327 +00:26:21,100 --> 00:26:23,600 +لحظة، عشان ما أسيش لبس، «الدولة الأولية حققت نزيد + +328 +00:26:23,600 --> 00:26:30,480 +مبيعات الشركة 10%، بيجي مدير التسويق، مدير + +329 +00:26:30,480 --> 00:26:34,780 +المالية، بيقعدوا سوا، وبيبدأوا يخططوا كيف بدون + +330 +00:26:34,780 --> 00:26:41,160 +نزيدوا المبيعات، فهي بدنا نعمل خصومات، نعمل عروض، + +331 +00:26:41,160 --> 00:26:45,070 +حملات، بدون نشوفوا كيف، نوزع هدايا،هدفه أسهل أقصد. + +332 +00:26:45,830 --> 00:26:49,750 +طب هل تم توزيع أو عملنا خصومات؟ هل كتبوا ورقة أو + +333 +00:26:49,750 --> 00:26:53,470 +إعلان على الموقع تبع الـFace؟ عنا خصومات، هدف + +334 +00:26:53,470 --> 00:26:58,790 +تشغيلي. واضح؟ إذا المسئول عن تفاصيل التفاصيل، + +335 +00:26:58,790 --> 00:27:05,670 +تشغيل. مازيش تفصيله عام تكتيكي، عام استراتيجي. + +336 +00:27:05,710 --> 00:27:10,370 +طبعا، التشغيل يحصل متاني، خُد بالك تكنيكي، يعني + +337 +00:27:10,370 --> 00:27:12,990 +هذي بتغلبنا في العربية، عشان الفرق بينهم نقطة. + +338 +00:27:13,400 --> 00:27:18,620 +تكتيكي وتكنيكي، التكنيكي اللي هو التشغيلي، جاية من + +339 +00:27:18,620 --> 00:27:23,580 +تنفيذ تفاصيل تفاصيل، يعني أنت قدمت تقرير منسق + +340 +00:27:23,580 --> 00:27:28,440 +ومرتب وواضح ولا خربيش، هذا تشغيلي، واضح؟ أنت + +341 +00:27:28,440 --> 00:27:32,640 +بتعامل الزباين، مبتسمة؟ بشوشة؟ طب لبسك الـUniform + +342 +00:27:32,640 --> 00:27:36,640 +تبعك مرتب ولا خربيش لبسك؟ هذا تشغيلي، لأني بفصل + +343 +00:27:36,640 --> 00:27:42,390 +جاعة، ما بين الاتنين تكتيكي،هيك و هيك، ماشي، ليست + +344 +00:27:42,390 --> 00:27:45,130 +استراتيجي بشكل عام، ليست استراتيجي بشكل عام، فضلوا + +345 +00:27:45,130 --> 00:27:53,110 +هلأ، بالنسبة لأ، ال .. مستوى ال .. ‏- أي سؤال؟ ‏- + +346 +00:27:53,110 --> 00:27:59,670 +أنا و بنات .. واضح ولا مش واضح؟ ‏- أي سؤال؟ ‏- + +347 +00:27:59,670 --> 00:28:03,110 +وسام، في عندك سؤال ولا كيف؟ ‏- لأ لأ، واضح، اتوقع + +348 +00:28:03,110 --> 00:28:07,670 +لأ أنا مكاني ‏- بس وسام الباقي لأ؟ ماشي ‏- نور ‏- + +349 +00:28:07,670 --> 00:28:11,360 +واضح، واضح ‏- فضلوا ‏- لأ، المبدأهلأ، لو أجينا + +350 +00:28:11,360 --> 00:28:14,820 +نحكي على المستوى الزمني، في عندي برضه تلت أنواع من + +351 +00:28:14,820 --> 00:28:17,560 +هذه الخطوات، خطوات بعيدة المدى، زي ما قولنا قبل + +352 +00:28:17,560 --> 00:28:21,460 +شوية الخطوات الاستراتيجية، هي بتكون لأكثر من خمس + +353 +00:28:21,460 --> 00:28:26,080 +سنوات، ممكن تبقى عشر سنوات، سبع سنوات، إيش هي + +354 +00:28:26,080 --> 00:28:29,740 +الخطوات اللي أنا حاطاها؟ المستقبل تتجاوز الخمسين + +355 +00:28:29,740 --> 00:28:34,640 +سنة، المستقبل، حكينا البيئة مطابقة بالتخطيب، + +356 +00:28:34,640 --> 00:28:37,060 +دلوقتي عندك استقبال، إلا لخمسين ميت سنة ما حدش + +357 +00:28:37,060 --> 00:28:44,560 +ماسكها، بالظبطأما الخطط المتوسطة هي بتكون من سنة + +358 +00:28:44,560 --> 00:28:51,780 +لخمس سنوات زي اللي هي الخطط اللي بتكون التكتيكية + +359 +00:28:51,780 --> 00:28:57,500 +زي حماية التدويج بالظبط أما الخطط قصيرة، قصيرة + +360 +00:28:57,500 --> 00:29:00,460 +المدى هي اللي بتكون أقل من سنة ممكن تكون لشهر، + +361 +00:29:00,460 --> 00:29:04,380 +شهرين هذه ممكن نيجي فيها خطط العمل خطة ليوم بالظبط + +362 +00:29:04,380 --> 00:29:08,830 +احنا عندنا خطة ليوم بتكون أشبستان فيها يعنيفتط + +363 +00:29:08,830 --> 00:29:11,510 +قصيرة المدى طبعًا. «لو إني كشمع ساعتين، إيش + +364 +00:29:11,510 --> 00:29:15,290 +بصانفيه؟» برضه قصيرة المدى. «إذاً قصيرة المدى؟» + +365 +00:29:15,290 --> 00:29:20,050 +قصيرة المدى. «من ساعة لغاية سنة فقط؟» طبعًا إحنا + +366 +00:29:20,050 --> 00:29:23,910 +عشان ظروف مخاطرة مرتفعة، ماعناش طويل الأجل، + +367 +00:29:23,910 --> 00:29:27,210 +ماعناش، عشان هيك بنقول طويل الأجل لخمس سنوات، لأن + +368 +00:29:27,210 --> 00:29:30,530 +أحنا زي ما أنتي عارفة، كل لحظة في حالة، الحمد لله. + +369 +00:29:31,470 --> 00:29:34,250 +لكن لو دولة مستقرة زي اليابان أو أمريكا، +مثلا، + +370 +00:29:34,250 --> 00:29:37,570 +عندك شركة تفرض للسيارات الأمريكية، +عندها خطوط لـ50 + +371 +00:29:37,570 --> 00:29:41,810 +السنة الجاية، طب كيف؟ ما هي عمرها أكتر من 100 سنة؟ + +372 +00:29:41,810 --> 00:29:44,530 +طب هي ليش عمرها أكتر من 100 سنة؟ لأنه عندها + +373 +00:29:44,530 --> 00:29:48,010 +استقرار في البلد، +هذا بيخلّينا مدت، نصير شركات + +374 +00:29:48,010 --> 00:29:55,330 +معمرة، واضح؟ فهم. إذن، يوم أطول الأمد، متوسط، قصر. + +375 +00:29:56,290 --> 00:30:03,030 +تمام. هلأ، بالنسبة للتصنيف التالت،حسب الاستخدام، + +376 +00:30:03,030 --> 00:30:09,470 +هل أنا هستخدمها لمرة واحدة؟ و لا تكتب الاستعمال؟ + +377 +00:30:09,470 --> 00:30:13,330 +مين يجيبلي مثال على خطة فريدة الاستعمال؟ يعني + +378 +00:30:13,330 --> 00:30:16,890 +الاستعمال لمرة واحدة، وخطة ممكن تتكرر أكتر من مرة؟ + +379 +00:30:16,890 --> 00:30:20,650 +يعني مرة واحدة و بنرميها، بنقطع الخطة، خلاص يعني، + +380 +00:30:20,650 --> 00:30:27,590 +بنرميها، و فيه لأ الخطة معانا طول الفترة، هم، مين + +381 +00:30:27,590 --> 00:30:32,400 +يعطينا example؟ يعني خلاص، نفت و رميه،مواضحة يا + +382 +00:30:32,400 --> 00:30:35,380 +جماعة، تعيين المشاريع وين؟ تعيين المشاريع ممكن + +383 +00:30:35,380 --> 00:30:41,220 +المشاريع التنموية مين جوا؟ مانت ضمن إيش؟ روانت؟ + +384 +00:30:41,220 --> 00:30:46,940 +أنا روانت اللي هي بتستهدف إنه خدمة فئة معينة + +385 +00:30:46,940 --> 00:30:50,680 +للشباب بتكون مثلا فترة ما بين ست شهور أو أربع شهور + +386 +00:30:50,680 --> 00:30:54,680 +تدريب مثلا مكثف بعدين خلاص بيكون عقد بينها وبين + +387 +00:30:54,680 --> 00:31:00,550 +المؤسسة المانحة الدولار وخلاص بعد توقيع العقدفمان + +388 +00:31:00,550 --> 00:31:06,770 +سؤال مشاريع الأمل موقّتة، إيش رأيت فيه؟ متكررة ولا + +389 +00:31:06,770 --> 00:31:11,670 +فريدة؟ لأ، ممكن تتكرر بس بدا تمويل الجيل و بدا + +390 +00:31:11,670 --> 00:31:15,150 +مشروع الجيل فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، + +391 +00:31:15,150 --> 00:31:15,690 +فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، + +392 +00:31:15,690 --> 00:31:16,770 +فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، + +393 +00:31:16,770 --> 00:31:18,370 +فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، فطيب، + +394 +00:31:18,370 --> 00:31:27,030 +فطيب، فطيب، فطيب + +395 +00:31:29,040 --> 00:31:33,920 +متازة معملونه شوية مثلا مثلا لسنتين لست شهور يعني + +396 +00:31:33,920 --> 00:31:39,500 +على حسب ما يدرسوا كيف كانت نتائج اللي دفعة السابقة + +397 +00:31:39,500 --> 00:31:46,620 +سؤال سلة رمضان الغدائية طول السنة و لا شهر واحد؟ + +398 +00:31:46,620 --> 00:31:54,900 +شهر واحد متكررة مش متكون متكرر لأنك مش متكررفريدة، + +399 +00:31:54,900 --> 00:32:02,780 +فريدة يا بنات فريدة، فريدة، فريدة، فريدة، فريدة، + +400 +00:32:02,780 --> 00:32:06,940 +فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، + +401 +00:32:06,940 --> 00:32:06,960 +فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، + +402 +00:32:06,960 --> 00:32:09,000 +فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، + +403 +00:32:09,000 --> 00:32:09,640 +فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، + +404 +00:32:09,640 --> 00:32:14,900 +فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، + +405 +00:32:14,900 --> 00:32:21,910 +فريدة، فريدة، فريدة، فريدة، فريدة، فريدة، فيعني + +406 +00:32:21,910 --> 00:32:26,550 +فريق الـ «انشير» بس لنقطة صغيرة تفضليفلأ، المفروض + +407 +00:32:26,550 --> 00:32:29,950 +بعض الصبايا صاروا عندهم لبس بميل متكررة وفريدة + +408 +00:32:29,950 --> 00:32:34,250 +لأنه في مثلا مؤسسات عاملة اللي هو عقود استراتيجية + +409 +00:32:34,250 --> 00:32:38,050 +بعيدة المدى فبكون عندهم مثلا خطة السلة الرمضانية + +410 +00:32:38,050 --> 00:32:44,170 +تتنفذ بنفس الـ Budget وإنما بس بأجدد أنا + +411 +00:32:44,170 --> 00:32:47,810 +المستهدفين عشان هيك هم قالوا متكررة الاستعمار يعني + +412 +00:32:47,810 --> 00:32:51,330 +خلاص من يوم موقع معالي التجاربية من البداية انخطط + +413 +00:32:51,330 --> 00:32:55,940 +هيك التنفيذ بس بأغير أنا الأشخاص اللي باستهدفواراح + +414 +00:32:55,940 --> 00:32:56,460 +يقيش حقيقة + +415 +00:32:56,460 --> 00:33:22,380 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +416 +00:33:23,040 --> 00:33:27,940 +نودّيها شرع البحر، لأ، الظروف مختلفة بالمدخلات + +417 +00:33:27,940 --> 00:33:32,240 +والمخرجات كلها مختلفة، مختلفة عن اللي جوا المدينة، + +418 +00:33:32,240 --> 00:33:36,440 +بدنا مشروع تاني، تمويل تاني، طبعا شركات اتصالات، + +419 +00:33:36,440 --> 00:33:39,520 +إذا الشرع سراحة دي موالاته قطر، شرع البحر موالات + +420 +00:33:39,520 --> 00:33:43,820 +الاتصالات، هذا غير عن هذا، خلّصها المشروعية، بنحط + +421 +00:33:43,820 --> 00:33:50,320 +الخطة في الـarchive، بس، واضح؟ لكن الخطة متكررة + +422 +00:33:50,320 --> 00:33:53,900 +لاستعمال، الآن موعد تسجيل الفصل،أحنا عندنا تلت + +423 +00:33:53,900 --> 00:33:58,540 +فصول في السنة أول وتالي وصيفي وصيفي، مش معقول نتيح + +424 +00:33:58,540 --> 00:34:02,020 +الفصول، يسجل الشباب للأول ونقول خلاص خلصنا، لا + +425 +00:34:02,020 --> 00:34:04,540 +ماخلصناش، كمان تلت شهور عندنا أو احنا بنبدأ + +426 +00:34:04,540 --> 00:34:08,580 +التسجيل بعشر، كمان شهرين، واحد، متكرر، وده لماشي، + +427 +00:34:08,580 --> 00:34:12,840 +في نفس الارشادات، فضلي، إذا حابة توضحي إياها أو + +428 +00:34:12,840 --> 00:34:20,980 +هي، تمام، بس هي تنطيبالتعقيد النهائي بالنسبة للخطط + +429 +00:34:20,980 --> 00:34:25,600 +حسب الاستخدام يا إما بتكون الاستعمال فريد من نوع + +430 +00:34:25,600 --> 00:34:30,860 +مثلا أنا كان في عندي نشاط ضمن مشروع أنا مخططاله + +431 +00:34:30,860 --> 00:34:35,000 +هنا فريد النشاط هذا الخطة بتكون إله ولكن خطة + +432 +00:34:35,000 --> 00:34:38,000 +متكررة الاستعمال زي ما قالت الدكتورة مثلا للجامعات + +433 +00:34:38,340 --> 00:34:42,180 +إن إحنا عندنا الأشياء الأنشطة والمحاضرات إيه + +434 +00:34:42,180 --> 00:34:45,100 +بتتكرر؟ ولكن اللي بيختلف هو ممكن يكون عدد الطلاب + +435 +00:34:45,100 --> 00:34:48,060 +والدكتور اللي بيعطي المادة وغالبا أحيانا بتكون نفس + +436 +00:34:48,060 --> 00:34:54,300 +الدكتور حاليا نفسي بتسمحي الدكتور جدول دراسي لمدة + +437 +00:34:54,300 --> 00:34:59,640 +13 شهور الفصل التاني بدي كمان ده متكرر هذا الجدول، + +438 +00:34:59,640 --> 00:35:03,680 +ترتيبه، القاعات، النواعيد، الطلبة ماشي، ماجيش بلا + +439 +00:35:03,680 --> 00:35:06,580 +حاجات طعوش كم بدي أقطعه؟ أنا أصلا هذا شغلخطة + +440 +00:35:06,580 --> 00:35:10,880 +متكارثة للاستعمال زي «سياسة المؤسسة»، «سياسة + +441 +00:35:10,880 --> 00:35:14,060 +المؤسسة» في الدوام من 8 إلى 3، خلاص، مش كل يوم، مش + +442 +00:35:14,060 --> 00:35:16,900 +حاجة بكرة أعطيكم موقع تاني، يعني بتبقى معانا، + +443 +00:35:16,900 --> 00:35:20,620 +«سياسة المؤسسة»، ماشي، الإجراءات، بدّيك استجل + +444 +00:35:20,620 --> 00:35:24,440 +ماجستير، بدّيك تجيب شهارة باكاليورس وتوجيه، آه، + +445 +00:35:24,440 --> 00:35:27,660 +خلاص، هذه إجراءات، مش كل يوم هنطلع فانون أحنا، لكن + +446 +00:35:27,660 --> 00:35:30,780 +فرصة الاستعمال بس مرة أو مرتين، وبعدين بننتهي، + +447 +00:35:30,780 --> 00:35:35,340 +مثلا، بدنا معازلة أن نعمل حفلات التخرج للطلب،طبعا + +448 +00:35:35,340 --> 00:35:38,340 +الحفلات مش طول السنة، لأ جيبنا الموازنة، هذه + +449 +00:35:38,340 --> 00:35:41,300 +الحفلات خلصت، أنا هقرأ هدف، انتهى المشروع، انتهاش + +450 +00:35:41,300 --> 00:35:47,300 +المشروع، واضحة ولا عيدة؟ وصلت ولا عيدة؟ ‏- فاتن هي + +451 +00:35:47,300 --> 00:35:50,040 +رفع إيدة، فاتن في عندك سؤال؟ ‏- طب ماشي، انا انت + +452 +00:35:50,040 --> 00:35:53,920 +قبل ما تجاوب فيا، أنا 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--> 00:00:33,880 +يا قبلة معانا + +6 +00:00:33,880 --> 00:00:34,500 +يا Rawant؟ + +7 +00:00:38,470 --> 00:00:45,390 +يا رواند لسه مارجعة في قامتك، مش مفروضة أنت أنت + +8 +00:00:45,390 --> 00:00:48,470 +مدرس صناعة القرار إما التقليدي مشكلة واضحة تعودنا + +9 +00:00:48,470 --> 00:00:51,830 +عليها قبل هيك حلناها بنحلها زي مثلا مرة تاني عندي + +10 +00:00:51,830 --> 00:00:54,510 +مشكلة انخفاض المبيعات تبحث عن السبب بحل المشكلة + +11 +00:00:55,910 --> 00:01:00,250 +النموذج السلوكي مشكلة غنظة وأهداف غنظة، +وهذه بتكون + +12 +00:01:00,250 --> 00:01:02,510 +في حالة عدم التأكد، خُدي بالك، واحنا جُد إن هي عدم + +13 +00:01:02,510 --> 00:01:07,790 +التأكد لغالبها في عالم الـBusiness، بحاول أحل + +14 +00:01:07,790 --> 00:01:11,990 +المشكلة بالمعلومات المتاحة أمامي، ماشي، مثلا + +15 +00:01:11,990 --> 00:01:15,350 +المنافسين قدّموا حمالات، فالناس راحوا عليهم، فأنا، + +16 +00:01:15,350 --> 00:01:17,830 +هذا بالنسبالي مشكلة، لكن أنا ممكن أحلها، أعمل تاني + +17 +00:01:17,830 --> 00:01:23,270 +حمالات، نموذج سياسي، اللي هو الأهداف متعظمة معنا، + +18 +00:01:23,990 --> 00:01:27,130 +بدنا نزيد الجودة ونقل التكلفة. خُدّي بالك إيه + +19 +00:01:27,130 --> 00:01:30,030 +الأصل، +أما الجودة تزيد، التكلفة تزيد، بس أنا بحاول + +20 +00:01:30,030 --> 00:01:33,350 +إني أزيد الجودة وأقلل إيش التكلفة، هذه برضه بتكون + +21 +00:01:33,350 --> 00:01:37,170 +فتنالت عدم التأكد، وبتكون بدها إنه إحنا نعمل + +22 +00:01:37,170 --> 00:01:39,430 +دراسات مستفيدة لتحقيق هذا الهدف. + +23 +00:01:42,950 --> 00:01:48,350 +جيت يا روانت؟ ليش مابغيرش؟ هنا، هنا؟ + +24 +00:01:51,900 --> 00:01:58,900 +الآن المشاركة في اتخاذ القرارات، رجعت الطالبة؟ + +25 +00:01:58,900 --> 00:02:03,960 +ماشي، + +26 +00:02:03,960 --> 00:02:09,220 +المشاركة في اتخاذ القرارات بين الأدب والحاضر زمان + +27 +00:02:09,220 --> 00:02:14,120 +كان القاري يكون فردي، يعني لما نحكي عن زمان، نحكي + +28 +00:02:14,120 --> 00:02:18,940 +عن أيام كان المدير هو مالك المؤسسة، ماشي، هو صاحب + +29 +00:02:18,940 --> 00:02:22,970 +رأس المالفكانت كل القرارات بتكون أشمالها فردية، + +30 +00:02:22,970 --> 00:02:28,790 +إذا الأعمال في الماضي كانت القرارات فردية، + +31 +00:02:28,790 --> 00:02:43,610 +«يا إسراء، + +32 +00:02:43,610 --> 00:02:46,730 +حاولي ما تحكيش و احنا بنشرح، كل الصوت دخل علينا» + +33 +00:02:48,220 --> 00:02:51,960 +البيئة مستقرة، مافيش منافسين كتير، مع الشهادة كان + +34 +00:02:51,960 --> 00:02:55,300 +زمان، في بداية القرن الماضي، في بداية القرن + +35 +00:02:55,300 --> 00:02:59,580 +الماضي، لكن الآن لأ، الوضع اتغير، الآن سواء اللي + +36 +00:02:59,580 --> 00:03:02,920 +درب المشاركة، وهذا الكلام موجود في القواه الكريم، + +37 +00:03:02,920 --> 00:03:08,000 +وشاورهم بالأمر، وأمرهم شورة بينهم، الموظفين لازم + +38 +00:03:08,000 --> 00:03:10,800 +يشاركوا في الـ، يعني هم مش لازم، يفضل إنهم يشاركوا + +39 +00:03:10,800 --> 00:03:14,300 +في اتخاذ القرارات،واضح حتى يشعروا بالانتماع + +40 +00:03:14,300 --> 00:03:17,320 +للمؤسسة، حتى يشعروا بالظل الوظيفي ويشعروا إن هذا + +41 +00:03:17,320 --> 00:03:20,380 +قرار، فلازم ينجح يعني القرار المنفض عليكي غير ما + +42 +00:03:20,380 --> 00:03:23,500 +أنت تشاركي فيه، واضح؟ لأن هذا هو النوع بتاعي + +43 +00:03:23,500 --> 00:03:29,860 +الإدارة بالمشاركة دكتورة؟ لأ، التنفيذ، بيصير أني + +44 +00:03:29,860 --> 00:03:38,600 +رابط في التنفيذ دكتورة؟ رجعتي ولا؟ أنا روند روند، + +45 +00:03:38,600 --> 00:03:40,520 +رجعتي؟ ماشي، قعدت، أنا شاهدت + +46 +00:03:50,010 --> 00:03:51,410 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +47 +00:03:54,970 --> 00:03:58,310 +اللي هو أن التجربة اليابانية ابتكرت أسلوب فريد + +48 +00:03:58,310 --> 00:04:01,670 +ودرست يعني كل الإدارات في العالم الغربي وسطها يعني + +49 +00:04:01,670 --> 00:04:06,010 +أخدت النمازج الإيجابية في الإدارة في العالم الغربي + +50 +00:04:06,010 --> 00:04:09,870 +وطبقتها عليها وجوهر هذا الأسلوب هو كان الجماعي في + +51 +00:04:09,870 --> 00:04:12,850 +اتخاذ القرارات يعني زي ما بنعرف أن اليابان يعني + +52 +00:04:12,850 --> 00:04:18,310 +بلد خاضت يعني الحرب العالمية الثانية وطبعا الـ + +53 +00:04:18,310 --> 00:04:24,120 +Convolution اللي صار في هيروشيما ونشتاكيطبعاً أثر + +54 +00:04:24,120 --> 00:04:29,040 +عليها لكن أخرجها دولة قوية الأولى اقتصادياً هذا + +55 +00:04:29,040 --> 00:04:34,080 +الاشي كان مبني طبعاً على إدارة مدروسة وممنهجة وكان + +56 +00:04:34,080 --> 00:04:38,120 +هذا .. هذا أدى إليها إنه .. إنه كل قرار تتخده يكون + +57 +00:04:38,120 --> 00:04:42,100 +محل الجماعية إنها تشرك أكبر قدر ممكن من الأفراد + +58 +00:04:42,100 --> 00:04:46,800 +المعنيين طبعاً مش أي مثلا مش طبعاً مش أي واحد لازم + +59 +00:04:47,720 --> 00:04:51,940 +أشركه في أي موظف، لأ لازم تكون لجان لازم تكون لجان + +60 +00:04:51,940 --> 00:04:57,480 +معنية ناس تكون يعني واثقة، محل ثقة ويتاخدوا القرار + +61 +00:04:57,480 --> 00:05:00,400 +بشكل جماعي، هذا المقصود بالجماعية مش أنه الجماعية + +62 +00:05:00,400 --> 00:05:04,300 +العشوائية أي موظف على أي أحكيله تعالي نتاخد قرار، + +63 +00:05:04,300 --> 00:05:09,920 +لأ قرار جماعي مدروس من المدير عندنا المشكلة يمكن + +64 +00:05:09,920 --> 00:05:13,900 +أن ترى من جوانب متعددة وتجمع حولها معلومات كثيرة + +65 +00:05:13,900 --> 00:05:18,650 +عشان بنستفيد يعنيالأفكار الإيجابية، الأفكار + +66 +00:05:18,650 --> 00:05:22,450 +السلبية في مجموعة اتخاذ القرار طبعًا في أي قرار + +67 +00:05:22,450 --> 00:05:25,490 +لازم أركز على الجانب الإيجابي الأفكار الإيجابية + +68 +00:05:25,490 --> 00:05:29,170 +أكتر من السلبية لأن هذا بيخدمني وبيخدم لصالح قراري + +69 +00:05:29,170 --> 00:05:34,390 +والمسؤولية هنا في حالإخفاء القرار ما بيتحملهاش فرد + +70 +00:05:34,390 --> 00:05:37,750 +واحد طبعًا بما إنهم اتخذوا القرار بشكل جماعي كل + +71 +00:05:37,750 --> 00:05:41,770 +واحد أبدأ رأيه، كلنا اتفقنا على قرار واحد، ففي حال + +72 +00:05:41,770 --> 00:05:45,610 +لو بقى بالفشل، هيكون يعني المسئولية هيتحملها الكل، + +73 +00:05:45,610 --> 00:05:51,330 +مش اللي اتخذ أو اللي أبدأ قراره التيجيوب اليابانية + +74 +00:05:51,330 --> 00:05:54,130 +يا أخوات، أنا باتقى عن الإدارة اليابانية، واحدة + +75 +00:05:54,130 --> 00:05:57,820 +التي يطلق عليها الإدارة الأبويةمن التنشئة في + +76 +00:05:57,820 --> 00:06:01,520 +المجتمع الياباني، +بتعلموا الطفل منذ الصغر على + +77 +00:06:01,520 --> 00:06:05,400 +العمل بروح الفريق، مش الأنانية. إحنا عنا ما حدش + +78 +00:06:05,400 --> 00:06:08,080 +ياخدوا ألعابك، ماحطيش حدا سندوتشك، ماحطيش حد شكلت + +79 +00:06:08,080 --> 00:06:11,180 +بعض حدا ياخده، فالطفل بيصير عنده مليون نازع + +80 +00:06:11,180 --> 00:06:15,580 +الأنانية. هناك لأ، يد واحدة أو فريق واحد، منذ + +81 +00:06:15,580 --> 00:06:20,160 +النشأة، منذ التربية، إن هذا شارعك، ماعرفش لازم + +82 +00:06:20,160 --> 00:06:22,320 +أكون نظيف، لأن و أنت نظيف، مش تروح توسخ في شارع، + +83 +00:06:22,320 --> 00:06:25,360 +بقى نظيف في البيت أو العكس. التجربة اليابانية، + +84 +00:06:25,640 --> 00:06:29,060 +تعتمد على النظام إن المدير ينضج للموظفين، حتى لو + +85 +00:06:29,060 --> 00:06:33,300 +كان صغير واحد فيهم في السن، كأبناء له، فبيحكي «نحن + +86 +00:06:33,300 --> 00:06:39,780 +رفعنا مستوى العمل، مش أنا»، «الآن عندنا مدرسة فيها + +87 +00:06:39,780 --> 00:06:45,500 +ناظرة، المدرسة فيها ناظرة أو فيها معلمات، المدرسة + +88 +00:06:45,500 --> 00:06:48,060 +فازت في جائزة، بتطلع من الناظرة أنا و أنا و أنا و + +89 +00:06:48,060 --> 00:06:54,560 +أنا مع المات»، هذا ظلم على الفكرة.فالتجربة + +90 +00:06:54,560 --> 00:06:56,860 +اليابانية هنا الجمعية في اتخاذ أيش؟ القرار وده + +91 +00:06:56,860 --> 00:07:00,780 +لأحد أسباب نجاح اليابان اقتصاديًا، وما النجحين + +92 +00:07:00,780 --> 00:07:04,180 +الشمعيين هم اللي هتحكم الأخلاق، ماشي؟ يبقى نقول مع + +93 +00:07:04,180 --> 00:07:07,580 +بعض ونشارك ونشارك، لكن خُلي بالك، في فرق بين + +94 +00:07:07,580 --> 00:07:13,220 +المشاركة الصورية، وها دي بنسميها أوتقراطية، + +95 +00:07:13,220 --> 00:07:15,700 +وبالمشاركة اللي فعلا أنت بتحس أن رأيك هيأخذ + +96 +00:07:15,700 --> 00:07:19,540 +بالاعتبار وهيسمعوك، مش جايين الصور جعانين يعملنش + +97 +00:07:19,540 --> 00:07:23,890 +مشاركة، لأ، المشاركة هنا مشاركة فعلية،والرأي اللي + +98 +00:07:23,890 --> 00:07:27,090 +بيصوت عليه الأغلبية هو اللي بناخده بالاعتبار هذا + +99 +00:07:27,090 --> 00:07:31,030 +فوات إيش المشاركة وإذا بنسمع أفكار جديدة ممكن ما + +100 +00:07:31,030 --> 00:07:39,590 +تكونش خاضة على بال حدا سؤال، تفضليه عندك إيه، أخلي + +101 +00:07:39,590 --> 00:07:44,190 +الصبايا يشاركوا تفضلي، شاركوا، يلا يا صبايا مين + +102 +00:07:44,190 --> 00:07:49,450 +يشارك؟ يقرألنا القرار الفردي والقرار الجماعي أنا + +103 +00:07:49,450 --> 00:07:55,360 +ممكن يا عرا تفضلي، تفضلي يا عراتمام، علّق عندنا + +104 +00:07:55,360 --> 00:07:58,100 +القرار الفردي والقرار الجماعي أول حاجة عندنا مزايا + +105 +00:07:58,100 --> 00:08:02,680 +اتخاذ القرار بشكل جماعي أول نقطة هي توفير كمية + +106 +00:08:02,680 --> 00:08:06,620 +كبيرة من البيانات والمعلومات والمعرفة والخبرات + +107 +00:08:06,620 --> 00:08:11,940 +التي ترتبط بحلق المشكلة التاني ميزة عندنا تساعد في + +108 +00:08:11,940 --> 00:08:16,100 +زيادة فهم أعضاء المجموعة المتخذة للقرار لطبيعة هذه + +109 +00:08:16,100 --> 00:08:21,280 +القرارات وتقبل نتائجهاالنقطة التالتة إنها زيادة + +110 +00:08:21,280 --> 00:08:25,700 +دعم والتزام أعضاء فريق اتخاذ القرار بالعملية + +111 +00:08:25,700 --> 00:08:29,580 +التنفيذية وتنفيذ الخطوط بشكل دقيقأحكي للغاية؟ شكرا + +112 +00:08:29,580 --> 00:08:32,700 +يا رأى، لأ لأ خلّيني أشرح المزايا بعدين، كملتما + +113 +00:08:32,700 --> 00:08:38,120 +شكرا، عندي مزايا اتخاذ القرار بشكل جماعي، عندي كل + +114 +00:08:38,120 --> 00:08:42,420 +ما كان كل ما اتخذت القرار مع جماعة وبشكل جماعي كل + +115 +00:08:42,420 --> 00:08:46,400 +ما كان هذا الإشي انعكس إجابا، وهذه المزايا اللي + +116 +00:08:46,400 --> 00:08:49,640 +بتوفرها القرار الجماعي أنه بتوفر لكمية كبيرة من + +117 +00:08:49,640 --> 00:08:56,060 +البيانات والمعلومات، فمثلا مثلامثلًا أعضاء من عشرة + +118 +00:08:56,060 --> 00:09:00,740 +عملنا ناخد قرار فإن نتخيل أخد عشر أفكار عشر وجهات + +119 +00:09:00,740 --> 00:09:04,420 +نظر عشر قرار فهذا الاشيء بيوفر لكمية كبيرة من + +120 +00:09:04,420 --> 00:09:08,680 +المعلومات الأفكار هتجيب أفكار صينية ونبدأ نتوسع + +121 +00:09:09,870 --> 00:09:15,930 +ماشي صحيح هيعمل هنعمل زي إشي شبكي هرمي كل إشي مثلا + +122 +00:09:15,930 --> 00:09:20,130 +فكرة تولد فكرة زي عصفدية فهو حصل في نتيجة أيوة + +123 +00:09:20,130 --> 00:09:23,890 +بالظبط هتكون إشي متسلسل هيترتب عنه أفكار فرعية + +124 +00:09:23,890 --> 00:09:28,030 +فإنه تخيلي كام يعني من كمية المعلومات اللي هحصل + +125 +00:09:28,030 --> 00:09:32,630 +عليها بس من عشر أعضاء عندي كمان بتساعد إنه أفهم + +126 +00:09:32,630 --> 00:09:36,160 +أعضاء المجموعة المتخدة للقرار طبيعة القراراتتقبل + +127 +00:09:36,160 --> 00:09:39,440 +نتائجها، طبعًا عندي كل عضو بيبين وجهة نظره ليش + +128 +00:09:39,440 --> 00:09:43,160 +مثلًا أنا كل واحد له مبررات لاختيار القرار، + +129 +00:09:43,160 --> 00:09:46,800 +بيستند، بيدعم قراره بأمثلة وبرهين إنه ليش أنا + +130 +00:09:46,800 --> 00:09:51,920 +تختاروا قراري غير عن الآخرين، إنه بثبت قراره، فهذا + +131 +00:09:51,920 --> 00:09:56,780 +الإشي بيساعد على إنه أخد القرار وكمان إن الأعضاء + +132 +00:09:56,780 --> 00:10:01,320 +الأخرين كمان يتقبلوا النتائج يا روانت فارجي بين + +133 +00:10:01,320 --> 00:10:05,030 +القرار وفي الفكرةوإحنا لسه ما اتخدناش القرار قرار + +134 +00:10:05,030 --> 00:10:08,450 +بقوم نجمع احنا لسه في طور الاتخاذ القرار، ما + +135 +00:10:08,450 --> 00:10:12,050 +اتخدناه فعليا لو انت قدمت فكرة، بتدافع عنها و + +136 +00:10:12,050 --> 00:10:16,790 +تقنعنا فيها، ماشي؟وها كده بالضبط، وبعدين بنشوف إيش + +137 +00:10:16,790 --> 00:10:19,810 +القرار وبنتاخده، بنشوف إيش القرار وبنتاخده، إن أنا + +138 +00:10:19,810 --> 00:10:21,930 +مابدافع عن القرار، أنا بدافع عن الفكرة. أه يعني + +139 +00:10:21,930 --> 00:10:26,350 +صحيح، أنا بدفع عن فكرة، بسنيدلها البرهين والأدلة + +140 +00:10:26,350 --> 00:10:30,070 +عشان يتقبلوها، تدخل في عملية صنع واتخاذةها. إذا + +141 +00:10:30,070 --> 00:10:36,140 +كنت فاهمة فكرتك بتقدر توصليها للآخرين.ممتازة عند + +142 +00:10:36,140 --> 00:10:39,560 +زيادة دعم والتزام أعضاء فريق اتخاذ القرار بالعملية + +143 +00:10:39,560 --> 00:10:43,220 +التنفيذية وتنفيذ الخطط بشكل دقيق طبعا العمل بشكل + +144 +00:10:43,220 --> 00:10:47,400 +جماعة يولد روح العمل بالفريق إن كلنا بدنا ندعم بعض + +145 +00:10:47,400 --> 00:10:52,410 +وندعم أفكار بعض والتزاموبيولد كمان عندهم شعور إنه + +146 +00:10:52,410 --> 00:10:56,230 +حل تزم بالعملية التنفيذية وبكل ما هو مخطط له عشان + +147 +00:10:56,230 --> 00:11:00,470 +ننجز ونطلع بعملية صنع واتخاذ القرار بشكل سليم، إذن + +148 +00:11:00,470 --> 00:11:04,450 +بيولد عندهم روح وحسس المسئولية للالتزام في العملية + +149 +00:11:04,450 --> 00:11:08,070 +التنفيذية لما ندخل في طور تنفيذ القرار تكون مقتنعة + +150 +00:11:08,070 --> 00:11:10,930 +فيه، تتوكل يا الله في تنفيذه، غير لما يفرض عليك + +151 +00:11:10,930 --> 00:11:16,110 +الفرضصحيح، يكون نابع من عندهم، يعني رضاء ذاتي عنهم + +152 +00:11:16,110 --> 00:11:20,370 +أيوة، رضاء ذاتي، ممتاز طبعا، العيوب يا صبايا، مين + +153 +00:11:20,370 --> 00:11:26,070 +يقرألنا؟ أقرأ أنا فضلي عيوب ومساوئ القرارات + +154 +00:11:26,070 --> 00:11:29,190 +الجماعية، واحد الضغوط التي قد تحصل داخل الفريق + +155 +00:11:29,190 --> 00:11:33,110 +المشكل لاتخاذ القرارواطمجرات رغبات بعض أعضاءها + +156 +00:11:33,110 --> 00:11:36,290 +للقريق المتنفذين يعني اللي جال بتحول الجمل إلى + +157 +00:11:36,290 --> 00:11:40,410 +حصان، هذا مثلا، اتنين، سيطرت أو هي من فئة محدودة + +158 +00:11:40,410 --> 00:11:43,510 +على القرار حيث قد يحصل مخالف بين أعضاء المجموعة + +159 +00:11:43,510 --> 00:11:50,380 +المكلفةخضّل يا انتي حيث قد يحصل تحالف بين بعض + +160 +00:11:50,380 --> 00:11:54,000 +أعضاء المجموعة المكلفة بصنع واتخاذ القرار وبالتالي + +161 +00:11:54,000 --> 00:11:58,460 +يفرضون هم وجهات نظرهم تلاتة وجود أفراد يمثلون + +162 +00:11:58,460 --> 00:12:01,980 +مصالح شخصية ضيقة أو وجهات نظر الإدارة العليا + +163 +00:12:01,980 --> 00:12:05,620 +وبالتالي إذا كان القرار يوجه باتجاه معين وقد تكون + +164 +00:12:05,620 --> 00:12:10,920 +له أثار غير محدودةوطول الوقت اللي تتخذ فيه القرار + +165 +00:12:10,920 --> 00:12:14,840 +طبعا الدغوط اللي بتحصل لداخل الفريق المشكلة عندنا + +166 +00:12:14,840 --> 00:12:18,520 +في عالم الإدارة مصطلح يعني أكيد الدكتورة شرحته أظن + +167 +00:12:18,520 --> 00:12:21,780 +بالفصول الأولى اللي هو الـ Loop المجموعات الضاغطة + +168 +00:12:21,780 --> 00:12:26,340 +أنه عند ممكن جماعة تتأثر وتقنع الآخرين أنه من كتر + +169 +00:12:26,340 --> 00:12:30,080 +الضغط تجبرها على اتخاذ قرار ممكن شلة ومجاراتهم + +170 +00:12:30,080 --> 00:12:34,750 +تتأثر على الجماعةشلة شلة يأتوا على طبيعة الشماعة؟ + +171 +00:12:34,750 --> 00:12:39,150 +طبعاً آه، يعني هذه جماعات ضغطة اللي بتأثر على + +172 +00:12:39,150 --> 00:12:44,070 +غيرها إنه تتخذ القرار و بتخذهه يعني البقية الأعضاء + +173 +00:12:44,070 --> 00:12:47,630 +ما بتتخذه عن قناة أو رضا، خلاص، بس بدهم يجاروا، + +174 +00:12:47,630 --> 00:12:53,250 +يمشوا معاه، يعني زي إماع، زي ما بيحكي آه آه، لأ لأ + +175 +00:12:53,250 --> 00:12:56,950 +هنا يا أخوات بالنسبة القرار الجماعي حسب يعني في + +176 +00:12:56,950 --> 00:12:59,150 +المجتمع اللي يا Bible و جوش، يا مشكلة إحنا بنواجه + +177 +00:12:59,150 --> 00:13:03,190 +مشاكل لما نعمل قرار جماعيواحد مش حابب التاني، هداك + +178 +00:13:03,190 --> 00:13:05,990 +بيقول آه، غصب، يعني جكارة فيه أو عنادة فيه، بيحكي + +179 +00:13:05,990 --> 00:13:10,610 +لأ، طبعاً هو آه تدخل يعني، تدخل النزع الشخصية يا + +180 +00:13:10,610 --> 00:13:13,830 +دكتور، يعني إن في نزعة ذاتية، ممكن يعني إشي + +181 +00:13:13,830 --> 00:13:17,570 +اجتماعي بينك وبينه، مشكلة، أي إشي حصل، مثلا حتى + +182 +00:13:17,570 --> 00:13:21,750 +بيكون غيرة من نجاحه أو هيك، ممكن يخلي يعني إنه + +183 +00:13:21,750 --> 00:13:26,930 +يفرض، أه يفرض إنه تفرضتوا إنه يكون جد حاله عارف + +184 +00:13:26,930 --> 00:13:30,930 +كيف إنه قال الشماعة بين داأما الفوضه دي لأ، + +185 +00:13:30,930 --> 00:13:37,230 +السيطرة؟ آه، السيطرة والهيمنة طبعا في كل يعني في + +186 +00:13:37,230 --> 00:13:41,550 +أي قسم هنلاقي إنه في ناس عندها سيطرة وهيمنة على + +187 +00:13:41,550 --> 00:13:44,270 +إنه تتاخدوا القرار، خلاص، بدهم يعملوا حالهم إنه + +188 +00:13:44,270 --> 00:13:47,910 +show-off وإحنا، وإحنا بس بدهم يبرزوا حالهم، + +189 +00:13:47,910 --> 00:13:48,670 +مايكونوش + +190 +00:13:48,670 --> 00:13:59,190 +إنهم……………………………………………………………………………………………………………………………………………� + +191 +00:13:59,430 --> 00:14:02,070 +لو سمحته يا جماعة، مال بدا يكروح معاه خمس دقايق، + +192 +00:14:02,070 --> 00:14:05,670 +يلخص فكرته ويحكي النقيقة، أما واحد يقعد ليحكي ساعة + +193 +00:14:05,670 --> 00:14:08,630 +والباقي مالهمش أو دقيقتين، لأ، بصبتش هيك، هذا + +194 +00:14:08,630 --> 00:14:13,570 +معناه السيطرة، تلاتة.عندي فيك كمان أفراد بمثل + +195 +00:14:13,570 --> 00:14:18,130 +مصالح شخصية ضيقة ووجهات مضرر يعني في ناس هدفها + +196 +00:14:18,130 --> 00:14:21,350 +بتدخل و بتاخد في الغير بيكون إلها دور في القرار + +197 +00:14:21,350 --> 00:14:27,570 +الجماعي بس عشان تحقق مصلحة داتية نفعية لإلها ومطنش + +198 +00:14:27,570 --> 00:14:32,820 +مصلحة مؤسسة هيك هيصير صراعةبس بديه يحقق مصلحته + +199 +00:14:32,820 --> 00:14:36,620 +وبدرسش الأثار المترتبة عن هذا القرار «تمامًا» فيه + +200 +00:14:36,620 --> 00:14:43,100 +شغلة مثلًا اجتماع حاكت رأيها الكل سمعه أصغر اجتماع + +201 +00:14:43,100 --> 00:14:48,180 +إلها نفوذ في المؤسسة لما إجت يارا تحكي رأيها اللي + +202 +00:14:48,180 --> 00:14:50,520 +بلعب في جواله و اللي بتفت الورقة و اللي بتحدث مع + +203 +00:14:50,520 --> 00:14:53,600 +الجانبه كل هذا تندرس أحد إدارة الشمعة كل هذا لازم + +204 +00:14:53,600 --> 00:14:56,960 +المدير يضبط للشمعة زي ما سمعنا لو لأ نسمع الاجتماع + +205 +00:14:56,960 --> 00:14:59,840 +و نركز معها ماشي و زي ما سمعنا الاجتماع نسمع اللي + +206 +00:14:59,840 --> 00:15:03,920 +يارا و هكذاوممنوع السيطرة، ويجب أن يحدد الوقت لكل + +207 +00:15:03,920 --> 00:15:07,160 +واحد، مايخلش واحد يحكي له عشر دقيقة والتاني يحكي + +208 +00:15:07,160 --> 00:15:10,700 +دقيقة أو نصف، لأ، ماشي، وطبعا لازم حد يسجل + +209 +00:15:10,700 --> 00:15:13,540 +القراءة، ممكن يكون عندنا صابورة في الشمعة، نكتبها + +210 +00:15:13,540 --> 00:15:16,720 +على الصابورة ويقول يطلع رأيه، وممكن نسجلها في + +211 +00:15:16,720 --> 00:15:19,480 +أوراق، وبعدين نتناقش فيها أو ممكن نعمل تصويت واحد، + +212 +00:15:19,480 --> 00:15:23,920 +هذا القرار الجماعي إيجابي وجيد، لكن بدو الإدارة + +213 +00:15:23,920 --> 00:15:27,860 +نفسها تكون سليمة لحتى ينجح واستفيد منها.وهم ممكن + +214 +00:15:27,860 --> 00:15:31,000 +يصبحوا مجتمعية طواش ويزبلوا في بعض الكسات ويرموا + +215 +00:15:31,000 --> 00:15:33,700 +في بعض الـGlam والدفاتر بشبط زي في برنامج يا + +216 +00:15:33,700 --> 00:15:37,160 +دكتورة الاتجاه المعاكس تبع فصل القاسم كتير بيصير + +217 +00:15:37,160 --> 00:15:41,440 +يعني أشياء مجادلات ومناضرات من هذا الاشي صراحة أنا + +218 +00:15:41,440 --> 00:15:45,420 +بحسوا البرنامج فاشل مش عارفة بحسوا بقدمش حاجة عن + +219 +00:15:45,420 --> 00:15:49,340 +جد أه بحسهش بقدم قيمة يعني خلصت الديكتورشة وخلصنا + +220 +00:15:49,340 --> 00:15:54,980 +لو البرنامج هذا ماصايش فيه طواش يعتبر للمقدم فاشل + +221 +00:15:55,950 --> 00:15:58,410 +يعني لو انت و لا حكيتي حاجة ضده و قلتلك الله + +222 +00:15:58,410 --> 00:16:02,390 +يسامحك، يلا مش مشكلة، بنمشي لبعض، يعتبر بالنسباله + +223 +00:16:02,390 --> 00:16:08,130 +فاشل، لأنه هدف البرنامج الطوش و ممكن الحضور يرتفع + +224 +00:16:08,130 --> 00:16:11,210 +ضغطهم، يعيشوا الدورة، طب لا إيش الفوضى يعني؟ بحسوا + +225 +00:16:11,210 --> 00:16:14,970 +البرنامج مش ناجح أنا، يعني أنا ممكن أجيب الرأي و + +226 +00:16:14,970 --> 00:16:18,570 +الرأي الآخر بيسخلوا براقي، إحنا بنقول مزايا و + +227 +00:16:18,570 --> 00:16:21,710 +عيوب، لا فيه طوش ولا حاجة، لكن هو هذا البرنامج + +228 +00:16:21,710 --> 00:16:27,230 +هدفه على فكرة إطارة العصبية بالاتنين،لو يضربوا + +229 +00:16:27,230 --> 00:16:29,930 +بعض، يعني لما يضربوا بعض، ويشدوا شعر بعض، ويكسروا + +230 +00:16:29,930 --> 00:16:33,490 +ال «mactab»، بكيّف هو، أو لمراخز يستخدموا ألفات + +231 +00:16:33,490 --> 00:16:37,270 +غير لائقة، بكون مبسوط، لكن لو جاعدوا محترمين، آه، + +232 +00:16:37,270 --> 00:16:41,190 +ماشي أنا محترمش من نظرك بصراحة، صحيح، لأ، يعني + +233 +00:16:41,190 --> 00:16:44,770 +بأسلوب نوع ده بيعجبوش، فبتلاقيه بيشحن فيهم جاعد، + +234 +00:16:44,770 --> 00:16:48,310 +أنا بعرفش يعني البرنامج ده ده صلوا سنوات، إيش + +235 +00:16:48,310 --> 00:16:52,070 +الأدف منه بقى، غير إتارة الفوضى، مش عارف إيش فيه + +236 +00:16:52,070 --> 00:17:00,580 +يعني، بظهر الناس بشكلفضل كاملها بعدين + +237 +00:17:00,580 --> 00:17:04,060 +عندي كمان طول الوقت زي ما حكت أنه يعني بستغرق وقت + +238 +00:17:04,060 --> 00:17:08,140 +كتير و باهدر وقت و ممكن مانطلعش برضه قرار سليم + +239 +00:17:08,140 --> 00:17:12,960 +منها أنه بتاخد وقت في المداولات و المعرفات بالحد + +240 +00:17:12,960 --> 00:17:19,420 +ده معرفة الصواد اللي بعدين قبل ما تقرأ في سؤال + +241 +00:17:19,420 --> 00:17:25,490 +احنا ماخدتاش في الخطط لأ فيش إدارة معاكفي عندنا + +242 +00:17:25,490 --> 00:17:28,210 +الـ Knowledge، أه شوف إنت إيش كتبت، كتبت المعرفة، + +243 +00:17:28,210 --> 00:17:30,710 +و بعدين كتبت إدارة المعرفة، في فرج أقضي، فينا + +244 +00:17:30,710 --> 00:17:36,730 +سؤالين، عصف دهني، + +245 +00:17:36,730 --> 00:17:47,810 +عندنا سؤالين، المعرفة و إدارة المعرفة، سؤال أول،ما + +246 +00:17:47,810 --> 00:17:54,990 +الفرق بين المعرفة والعلم؟ وهل هما نفس الشيء؟ هذا + +247 +00:17:54,990 --> 00:18:00,650 +السؤال الأول عصف دهني السؤال التاني ما الفرق بين + +248 +00:18:00,650 --> 00:18:11,510 +المعرفة وإدارة المعرفة؟ يلّا، مين حابب يجاوب؟ + +249 +00:18:11,510 --> 00:18:15,090 +ممكن أنا يا دكتورة مش عارفة إذا تفكيري صح ولا لأ؟ + +250 +00:18:15,090 --> 00:18:19,990 +‏‏الفضل، مش مشكلةطبعًا، هلأ العلم بشكل عام هو جميع + +251 +00:18:19,990 --> 00:18:25,170 +المعلومات كانت عندي و لا مش عندي ولكن المعرفة + +252 +00:18:25,170 --> 00:18:28,970 +بقيسها من جهتي أنا هل أنا اكتسبت المعلومات أو + +253 +00:18:28,970 --> 00:18:34,450 +العلم هذا و لا لأ فوقتيها بسميها معرفة Okay، شكرًا + +254 +00:18:34,450 --> 00:18:38,130 +عن خوة، مين حاب كمان يدلو بدلو، أيوة، مين حاب + +255 +00:18:38,130 --> 00:18:42,050 +يشارك؟ + +256 +00:18:42,050 --> 00:18:47,450 +أحكي لـ Flora؟ ‏- أتفضليالمعرفة اللي عندى بتكون + +257 +00:18:47,450 --> 00:18:52,190 +معلومات وبيانات بشكل عام يعني بستخدمهاش بوظفهاش في + +258 +00:18:52,190 --> 00:18:57,570 +عملية معينة أما عندى الإدارة المعرفة هنا بوظفها في + +259 +00:18:57,570 --> 00:19:01,270 +العملية الإدارية بساعد على إيجاد المعرفة وبولدها + +260 +00:19:01,270 --> 00:19:05,250 +وبستخدمها وبنظمها وبعدين بنشرها وبستخدمها في + +261 +00:19:05,250 --> 00:19:08,490 +الأنشطة الإدارية المختلفة وبعدين باتخذ فيها من + +262 +00:19:08,490 --> 00:19:12,650 +خلالها القرارات وحل المشكلات إذا بوظفها بوظف + +263 +00:19:12,650 --> 00:19:18,430 +المعرفة هذه في الوظائف الإداريةالمرتبطة بالإدارة + +264 +00:19:18,430 --> 00:19:22,990 +وكمان يعني ممكن يعني نعرفها إنها يعني مثلا الجهود + +265 +00:19:22,990 --> 00:19:26,930 +اللي تم بذلها لإنجاز الوظائف والخطوات المتتالية في + +266 +00:19:26,930 --> 00:19:32,130 +قسم واحد أو عدة أقسام مثلا في منظمتي وأيضا بحقق من + +267 +00:19:32,130 --> 00:19:37,390 +خلالها الفدرة التنافسية على المدى الطويل صحيح، إن + +268 +00:19:37,390 --> 00:19:41,370 +أنت جاوبنا سؤال تاني قبلت؟ أنا جاوبت بين المعرفة + +269 +00:19:41,370 --> 00:19:44,350 +وإدارة المعرفة مش المعرفة والعلم أخد بقى نهيبك + +270 +00:19:44,350 --> 00:19:46,010 +تبقى عندي أه + +271 +00:19:50,410 --> 00:19:54,390 +يعني بتكون إدارتي المعرفة إشي ممنهج يعني بستخدم، + +272 +00:19:54,390 --> 00:20:00,670 +بوظف المعلومات اللي أنا جمعتها و بطبقها على النظام + +273 +00:20:00,670 --> 00:20:05,670 +الإداري للمؤسسة، بستفيد منها تخدمني في الوظائف + +274 +00:20:05,670 --> 00:20:08,950 +الإدارية إذا الـ«knowledge» مهاراتي، تجاربي في + +275 +00:20:08,950 --> 00:20:12,510 +الحياة، معلوماتي، أفكاري، هذا الـ«knowledge» كيف + +276 +00:20:12,510 --> 00:20:16,750 +أستغلها لحقق الهدف، هذه إدارتي المعرفة، هذه + +277 +00:20:16,750 --> 00:20:22,430 +أدارتيش المعرفةلقع واضحة، طيب، شغل أول؟ أجاوب يا + +278 +00:20:22,430 --> 00:20:28,590 +دكتورة؟ لطيب، اسمع العلم هو المفاهيم والقوانين + +279 +00:20:28,590 --> 00:20:33,470 +الصم، يعني واحد زي اتنين بيعطينا تلاتة، هذا هو + +280 +00:20:33,470 --> 00:20:39,340 +العلماللي هو الأشياء المتسلسلة مترابطة و بتعطينا + +281 +00:20:39,340 --> 00:20:43,760 +مفهوم معين، بتعطينا قانون معين، بتعطينا شكل معين + +282 +00:20:43,760 --> 00:20:49,140 +معين أما لو بدنا نحكي عن المعرفة، المعرفة هي أشمل، + +283 +00:20:49,140 --> 00:20:55,130 +أشمل و أعم و بتضم أشياء أكبر من الألمإنها بتضم + +284 +00:20:55,130 --> 00:21:01,070 +مختلف المجالات، بتضم مختلف العلوم نصل + +285 +00:21:01,070 --> 00:21:07,950 +للمعرفة من كتير أشياء مش ضروري من خلال العلم إن + +286 +00:21:07,950 --> 00:21:12,830 +العلم يعتبر أشياء صممة أما المعرفة هي أشياء عام + +287 +00:21:12,830 --> 00:21:20,110 +وأشمل وبتضم مجالات كتير متنوعة ‏- Okay، شكرا، كدا + +288 +00:21:20,110 --> 00:21:31,200 +صحيحةالعلم والقوانين والنظريات العلمية، ويتم إتبات + +289 +00:21:31,200 --> 00:21:39,560 +العلم بشهادات علمية، + +290 +00:21:39,560 --> 00:21:44,860 +يعني واحدة معاها هندسة، هذا علم، مش معرفة، بس هي + +291 +00:21:44,860 --> 00:21:49,310 +الأصل تعرف اللي معاها، بمعنى.الآن واحد دا معها + +292 +00:21:49,310 --> 00:21:52,030 +صداقة، أنا دكتورة في دولة العملية، بقول أخدها + +293 +00:21:52,030 --> 00:21:56,930 +كموتر، هذه معرفة، مش علم، لكن راحت لطبيب وقال هعمل + +294 +00:21:56,930 --> 00:22:00,170 +فحوصات وأشعة ومعاه ترخيص وممارسة مهنة الطب ومعاه + +295 +00:22:00,170 --> 00:22:05,290 +خطب ومعاه معهد علم، هو هشخصنا لحالة من باب علم + +296 +00:22:05,290 --> 00:22:09,810 +ودراسته، المعرفة من تجاربنا، يعني إيش رايك؟ اللي + +297 +00:22:09,810 --> 00:22:12,210 +قولها ده أحلى ولا أحلى؟ مش هيكون علم طبعا، معرفة، + +298 +00:22:12,970 --> 00:22:17,310 +لكن الأخت معاها دبلور في الترجمة، «إيش أساسية + +299 +00:22:17,310 --> 00:22:20,010 +الترجمة؟» هي هتقعد تحكي عن أساسية الترجمة اللي + +300 +00:22:20,010 --> 00:22:24,510 +اتعلمتها في الجامعة واخدت فيها شهادة، هذا علم. لكن + +301 +00:22:24,510 --> 00:22:27,770 +لو واحدة مش دارسة، ممكن تقعد تفكر وتعصر مخ وتجيب + +302 +00:22:27,770 --> 00:22:32,110 +من هنا ومن هنا شوية. هذا العلم والمعرفة. المعرفة + +303 +00:22:32,110 --> 00:22:37,430 +هي تجاربنا، خبراتنا، مهاراتنا في الحياة طبعا، أو + +304 +00:22:37,430 --> 00:22:42,700 +مواهبنا برضه، كيف أستغلها؟في تحقيق أهدافه أيدات + +305 +00:22:42,700 --> 00:22:47,820 +المعرفة واضح إيش الفرق ولا أعيد أي أخوات؟ واضح إيش + +306 +00:22:47,820 --> 00:22:54,580 +الفرق؟ يا قوم، واضح إيش الفرق؟ واضح، واضح، واضح، + +307 +00:22:54,580 --> 00:23:00,060 +واضح يا دكتورة أتفضلي، المعرفة والدول هتتخد القرار + +308 +00:23:00,060 --> 00:23:05,790 +أيوة؟عند إدارة المعرفة هي تطوير أدوات وعمليات ونظم + +309 +00:23:05,790 --> 00:23:09,110 +وبناء هيكلية وثقافة لتحسين عملية خلق المعرفة + +310 +00:23:09,110 --> 00:23:13,110 +ونشرها وتقاسمها في منظمات الأعمال خاصة في عملية + +311 +00:23:13,110 --> 00:23:17,350 +صناعة واتخاذ القرارات وبناء ميزات تنافسية في + +312 +00:23:17,350 --> 00:23:20,630 +منظمات الأعمال اللي هو زي ما حكيت أنا جاوبت على + +313 +00:23:20,630 --> 00:23:23,850 +سؤال بين فرخ بالمعرفة وإدارة المعرفة المعرفة اللي + +314 +00:23:23,850 --> 00:23:28,770 +هو أشياء، تجارب وخبرات في الحياة بستفيدش من الحاجة + +315 +00:23:28,770 --> 00:23:33,090 +لكن لما أربطها بالإدارة«هتخدملي الوظائف الإدارية + +316 +00:23:33,090 --> 00:23:34,150 +في مؤشرين؟» «لا، لا، لا، لا، لا، لا، لا، لا، لا، + +317 +00:23:34,150 --> 00:23:34,670 +لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، + +318 +00:23:34,670 --> 00:23:34,890 +لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، + +319 +00:23:34,890 --> 00:23:35,450 +لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، + +320 +00:23:35,450 --> 00:23:37,430 +لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، + +321 +00:23:37,430 --> 00:23:40,030 +لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، + +322 +00:23:40,030 --> 00:23:44,430 +لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، + +323 +00:23:44,430 --> 00:23:50,950 +لا، لا، + +324 +00:23:50,950 --> 00:23:50,950 +لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، لا، + +325 +00:23:50,950 --> 00:23:54,190 +لا، لا، لا، لا، لا، لاماشي طبعا اه يعني انه بشكل + +326 +00:23:54,190 --> 00:23:57,750 +عام يعني مش هتخدملي إيش غير لما يعني هتظلها تجارب + +327 +00:23:57,750 --> 00:24:01,410 +هحكي عنها بس مش هتحققلي هدف غير لما أربطها + +328 +00:24:01,410 --> 00:24:05,710 +بالإدارة هيك أحد يعني نفس وجهة نظري لما أسخرها + +329 +00:24:05,710 --> 00:24:11,810 +لخدمتي أنا لخدمة المؤسسة لوصولي الهدف بصير إدارة + +330 +00:24:11,810 --> 00:24:15,390 +إيش ألم أعرف يعني قبل شوية حكاية ما إحنا ألطال + +331 +00:24:15,390 --> 00:24:17,830 +الجماعة يعني ماهم لما بتجيبيني أفكارك بيبقى معرفة + +332 +00:24:18,840 --> 00:24:24,980 +أفكار ما تتولد عفوًا من المعارف، فضلك كمان نوعية + +333 +00:24:24,980 --> 00:24:28,060 +القرار بترتبط بكمية ونوعية البيانات وقدرة + +334 +00:24:28,060 --> 00:24:31,000 +المسؤولين على تحويلها إلى معلومات مفيدة يعني ممكن + +335 +00:24:31,000 --> 00:24:34,780 +تكون معلومات متوفرة ومتاحة لكن مافيش حد يستغلها + +336 +00:24:34,780 --> 00:24:41,560 +استغلال أمثل يحققلي عائد وانت جاعدة في الاجتماع يا + +337 +00:24:41,560 --> 00:24:45,740 +روانت يا بنكتب على الصبورة الأراء يا بنكتب في ورقة + +338 +00:24:46,430 --> 00:24:49,810 +هيك هتتحول لمعلومات، لو كل واحد تقفل «أنا بسجل، + +339 +00:24:49,810 --> 00:24:52,810 +إيش هفز؟» كده كده، هيك هصير معلومات، من صيغة بشكل + +340 +00:24:52,810 --> 00:24:57,090 +معلومات، أيوة؟ أيضا؟ إنه توثيق، إنه توثيقة يعني، + +341 +00:24:57,090 --> 00:25:02,390 +عشان نستفيد منها بنسجلها، أو كمان إدارة المعرفة + +342 +00:25:02,390 --> 00:25:06,410 +بتساعد في إنه تحسين نوعية القرارات المتخذة في + +343 +00:25:06,410 --> 00:25:11,210 +مختلف المشتويات الإدارية، يعني مثلا عندي قرارعندي + +344 +00:25:11,210 --> 00:25:14,810 +قرار لكن عندي قرار يعني تمام اتفقنا عليه بشكل + +345 +00:25:14,810 --> 00:25:18,570 +جماعي لكن إدارتي المعرفة من خلال مناقشتنا أنا + +346 +00:25:18,570 --> 00:25:22,530 +والأعضاء كيف مثلا نستغل، كيف نزيد القدرة + +347 +00:25:22,530 --> 00:25:26,330 +التنافسية، كيف نتقسم الأعمال، هذا الاشي هيحسنليه + +348 +00:25:26,330 --> 00:25:30,790 +في نوعية القرار المتحدث أفضل فكرة طبعا هتبنمسكها و + +349 +00:25:30,790 --> 00:25:35,560 +بنركز عليها و بنبدأ نشرحهاهذا اسم إدارة المعرفة. ‏ + +350 +00:25:35,560 --> 00:25:39,740 +- طبعًا، حطفي عليها يعني طابع الجودة زي الجودة + +351 +00:25:39,740 --> 00:25:42,660 +النوعية المرتبطة بالنوع. ‏- طبعًا إدارة المعرفة + +352 +00:25:42,660 --> 00:25:47,120 +إلها خمس من خمس لست خطوات، نبدأ فيها، وكبّن عامم + +353 +00:25:47,120 --> 00:25:49,780 +المعرفة عشان نستروا إحنا نعرفها. طبعًا أنا بس حابة + +354 +00:25:49,780 --> 00:25:51,900 +أقول إن أنا رسالتي في الدكتوراه كانت في إدارة + +355 +00:25:51,900 --> 00:25:54,660 +المعرفة، طبعًا إدارة المعرفة بدأت في المجال + +356 +00:25:54,660 --> 00:25:57,620 +التربوي، ثم انتقلت للإدارة. أنا في سلسلة الدكتوراه + +357 +00:25:57,620 --> 00:26:02,340 +بتاعي ربطت بالإدارة المعرفة والإدارةكيف ممكن نسخر + +358 +00:26:02,340 --> 00:26:05,980 +الإدارة الإلكترونية، ماشي، في نشر المعرفة، في + +359 +00:26:05,980 --> 00:26:08,620 +إدارة، أنا أخدت إدارة المعرفة كلها، ما أخدتش حتة، + +360 +00:26:08,620 --> 00:26:12,560 +في نشر، في، يا دي الـ«نشر»، الـ«نشر» أحد الخطوات، + +361 +00:26:12,560 --> 00:26:16,320 +في تطبيق إدارة العمليات للمعرفة كلها، هذا في + +362 +00:26:16,320 --> 00:26:19,060 +الرسالة، في اللطوحة كلها، ماشي، كنت عجبال عندكم إن + +363 +00:26:19,060 --> 00:26:23,640 +شاء الله، حصلت عمتي أسمع متواطب الشرف.بعدين أجينا + +364 +00:26:23,640 --> 00:26:27,220 +طبعا إحنا عشنا دكتورات وبعد ذلك «ماشاء الله» ده + +365 +00:26:27,220 --> 00:26:30,780 +«ماشاء + +366 +00:26:30,780 --> 00:26:36,120 +الله» ده «ماشاء + +367 +00:26:36,120 --> 00:26:36,160 +الله» ده «ماشاء الله» ده «ماشاء الله» ده «ماشاء + +368 +00:26:36,160 --> 00:26:36,380 +الله» ده «ماشاء الله» ده «ماشاء الله» ده «ماشاء + +369 +00:26:36,380 --> 00:26:36,380 +الله» ده «ماشاء الله» ده «ماشاء الله» ده «ماشاء + +370 +00:26:36,380 --> 00:26:36,380 +الله» ده «ماشاء الله» ده «ماشاء الله» ده «ماشاء + +371 +00:26:36,380 --> 00:26:36,380 +الله» ده «ماشاء الله» ده «ماشاء الله» ده «ماشاء + +372 +00:26:36,380 --> 00:26:36,400 +الله» ده «ماشاء الله» ده «ماشاء الله» ده «ماشاء + +373 +00:26:36,400 --> 00:26:36,400 +الله» ده «ماشاء الله» ده «ماشاء الله» ده «ماشاء + +374 +00:26:36,400 --> 00:26:45,860 +الله» ده «ماشاء + +375 +00:26:45,860 --> 00:26:50,240 +الله»والإدارة الإلكترونية مكونة من خمس عمليات، أو + +376 +00:26:50,240 --> 00:26:53,580 +خمس أطلبات بنسميها، فربطت هدب، هدب، هدب، هدب، هدب، + +377 +00:26:53,580 --> 00:26:54,520 +هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، + +378 +00:26:54,520 --> 00:27:00,300 +هدب، هدب، هدب، هدب، + +379 +00:27:00,300 --> 00:27:03,740 +هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، + +380 +00:27:03,740 --> 00:27:03,740 +هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، هدب، + +381 +00:27:03,740 --> 00:27:16,260 +هدب، هدب، هدب، هدب، هدب، هدب، هدب + +382 +00:27:16,550 --> 00:27:22,210 +هكذا، عند المنظمات المتعلمة؟ لأ، أنواع المعرفة، + +383 +00:27:22,210 --> 00:27:28,050 +المعرفة مش إداءة المعرفة واني قبل أن تتفرج؟ آه، + +384 +00:27:28,050 --> 00:27:32,490 +آه، إداءة المعرفة هو؟ هنا، هنا، هنا، هنا السؤال، + +385 +00:27:32,490 --> 00:27:34,990 +طبعاً في بعض المؤسسات فيها قصص مثل إداءة المعرفة + +386 +00:27:34,990 --> 00:27:37,270 +وممكن يكون ضمنه، مش شرط يكون عندنا قصص موجودة في + +387 +00:27:37,270 --> 00:27:39,750 +الهيكل التنظيم، الآن السؤال، خُد يبالك من السؤال، + +388 +00:27:39,750 --> 00:27:41,210 +أدخل يا أنواع المعرفة + +389 +00:27:47,680 --> 00:27:49,080 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +390 +00:27:51,500 --> 00:27:55,000 +وعند وحدة إدارة المعرفة في المنظمات اللي هو في + +391 +00:27:55,000 --> 00:28:00,380 +الحديثة يعني تتمثل مهمتها في إدارة المحفظة + +392 +00:28:00,380 --> 00:28:03,900 +المعرفية أو الفكرية للأعمال والمنظمة اللي بتستند + +393 +00:28:03,900 --> 00:28:08,360 +إلى ثقافة مرنة لها القدرة عليها تطوير مداخل متجددة + +394 +00:28:08,360 --> 00:28:12,140 +مستفيدة من الخبرات السابقة وخبرات الآخرين إذن كمان + +395 +00:28:12,140 --> 00:28:16,260 +تبنى يعني إدارة المعرفة على تجارب وخبرات سابقة مش + +396 +00:28:16,260 --> 00:28:20,520 +شرط إنه تكون معلومات بحت لأ بتحكي تجارب ومعلومات + +397 +00:28:20,520 --> 00:28:25,990 +مع بعضومن أنواعها معرفة ضمنية ومعرفة صريحة معرفة + +398 +00:28:25,990 --> 00:28:29,530 +ضمنية اللي هو معرفة شخصية وحدسية ومعلومات موثقة + +399 +00:28:29,530 --> 00:28:34,730 +ولا يمكن تقاسمها اللي هي بترتبط يعني بالشخص اللي + +400 +00:28:34,730 --> 00:28:37,510 +مش عارفة هو أنا دي عندي لابس فيها النقطة مش عارفة + +401 +00:28:37,510 --> 00:28:41,770 +كيف أجيب عليها مثال بس يعني هتكون يعني إنه شخصية + +402 +00:28:41,770 --> 00:28:46,230 +وحدسية يعني معلومات غير موثقة يعني بقدرش مثلا + +403 +00:28:46,230 --> 00:28:50,710 +أقسمها يعني هي كده بتيجي كوحدة واحدة ضمنية بس + +404 +00:28:50,710 --> 00:28:55,820 +تنتجها سكنتاجمثلًا، كيف معرفة ضمنية؟ إيش رأيك يا + +405 +00:28:55,820 --> 00:29:00,040 +روانت، أتعامل من تجاربك في الحياة وخبرتك؟ أتعامل + +406 +00:29:00,040 --> 00:29:04,020 +مع قرار يدو ولا مع جوال؟ طبعًا مافيش إيه القرارين + +407 +00:29:04,020 --> 00:29:06,620 +هي القرارات، أتعاملوا مع كذا، لأ القرارين بتفكروا، + +408 +00:29:06,620 --> 00:29:09,820 +بتقيموا، أتعاملوا مع كذا، إن أنا بسميها معرفة + +409 +00:29:09,820 --> 00:29:13,500 +ضمنية غير مكتوبة، مش مكتوبة، يعني روانت مش حاجية + +410 +00:29:13,500 --> 00:29:16,800 +بتقولي هيو مكتوب هنا جوال وريدو، لأ، هذه معرفة + +411 +00:29:16,800 --> 00:29:23,340 +ضمنية،«هستنتج هستنتاج» يعني؟ «هستنتج هستنتاج» + +412 +00:29:23,340 --> 00:29:27,000 +يعني؟ «هستنتج + +413 +00:29:27,000 --> 00:29:30,100 +هستنتاج» يعني؟ «هستنتج هستنتاج» يعني؟ «هستنتج + +414 +00:29:30,100 --> 00:29:30,940 +هستنتاج» يعني؟ «هستنتج هستنتاج» يعني؟ «هستنتج + +415 +00:29:30,940 --> 00:29:30,940 +هستنتاج» يعني؟ «هستنتج هستنتاج» يعني؟ «هستنتج + +416 +00:29:30,940 --> 00:29:30,940 +هستنتاج» يعني؟ «هستنتج هستنتاج» يعني؟ «هستنتج + +417 +00:29:30,940 --> 00:29:33,520 +هستنتاج» يعني؟ «هستنتج هستنتاج» يعني؟ «هستنتج + +418 +00:29:33,520 --> 00:29:36,860 +هستنتاج» يعني؟ «هستنتج هستنتاج» يعني؟ «هستنتج + +419 +00:29:36,860 --> 00:29:42,860 +هستنتاج» يعني؟ «هستنتج هستنتاج» يعني؟ «هستنتج + +420 +00:29:42,860 --> 00:29:46,490 +هستنتاج» يعني؟ «هستبلا جيش حولك؟ آه استني والله + +421 +00:29:46,490 --> 00:29:48,950 +مال عليها المصطلح، استني أجيب لأن هذا مكتوب يكون، + +422 +00:29:48,950 --> 00:29:51,830 +هذا المقصود فيها، مصرح فيها، يعني مش مخبّة يعني، + +423 +00:29:51,830 --> 00:29:54,350 +لكن المعرفة الضمنية بدك تدوري في المخ و تنبشي و + +424 +00:29:54,350 --> 00:30:01,770 +تكعبشي و تطلعيها، فاهم؟ لأ، تمام، واضحة، تمام، هي + +425 +00:30:01,770 --> 00:30:04,830 +معرفة ضمنية زي ما حكت الدكتورة إنه معرفة شخصية + +426 +00:30:04,830 --> 00:30:09,410 +وحدسية بس تنتجها استنتاجة ومعرفة صريحة، عندي تجارب + +427 +00:30:09,410 --> 00:30:12,750 +وخبرات مكتوبة وموثقة ومنشورة، يعني قدام عيني بشوف + +428 +00:30:12,750 --> 00:30:19,690 +الإشي صريحيعني إشي ملموس وإله رؤية يعني بشوفه أنا + +429 +00:30:19,690 --> 00:30:23,530 +وبحكم عليه من خلاله زي لأن أزمة كورونا أول ما بدت + +430 +00:30:23,530 --> 00:30:26,390 +مكشف عمالية عنها نشرت وبيكتبوا في الـNet عنها + +431 +00:30:26,390 --> 00:30:29,630 +والأعراض والعلاج وما بصريش كانت إشي ضمني اللي + +432 +00:30:29,630 --> 00:30:32,530 +بعرفه شويه في عين الفيروسات ممكن ينشر بين الناس + +433 +00:30:32,530 --> 00:30:35,550 +معرفة، ممكن الواحد يفكر أه أنا لما فلوازد صار كده + +434 +00:30:35,550 --> 00:30:39,810 +لإن فلوانزة برضه فيروس، لكن الأرصاد صريحة وعندما + +435 +00:30:39,810 --> 00:30:42,310 +تطلعي في البلد بتلاقيهم كاتبين نشرات وتعليمات + +436 +00:30:42,310 --> 00:30:49,940 +وشارات، هذا بنسمي نشر معرفةفضّالي عندى هنا هنفرق + +437 +00:30:49,940 --> 00:30:53,480 +بين في هذه الـ «ستايدي» بشكل أساسي بين المعلومات + +438 +00:30:53,480 --> 00:30:57,880 +والبيانات عند المعلومات، بيانات وحقائق تمت + +439 +00:30:57,880 --> 00:31:01,160 +معالجتها وتحليلها وتصنيفها واستخراج مؤشرات مفيدة + +440 +00:31:01,160 --> 00:31:05,730 +منها لإسناد متخد القراريعني بتكون بيانات وحقائق + +441 +00:31:05,730 --> 00:31:09,890 +يعني العلم أو مثلًا العلماء أو هيك خلاص بخرجوا + +442 +00:31:09,890 --> 00:31:14,610 +عندنا معلومات وحقائق بيعلجوها بحللوها إلنا بصنفوها + +443 +00:31:14,610 --> 00:31:19,230 +وبعدين بستخرج مؤشرات مفيدة بتساعد الباحثين يعني + +444 +00:31:19,230 --> 00:31:23,490 +هدف أنا بحكي بالشكل يعني المجال العلمي بتساعد إن + +445 +00:31:23,490 --> 00:31:28,410 +العلماء على إنهم يتخدوا مثلًا حل مثلًا لمشكلة + +446 +00:31:28,410 --> 00:31:32,520 +معينةوكذلك الأمر بالنسبة لعالم الإدارة إن هذه + +447 +00:31:32,520 --> 00:31:37,520 +المعلومات بتبين لمتخدين القرار بتعرضلهم + +448 +00:31:38,690 --> 00:31:43,110 +ويعني بتزودهم بالأشياء اللازمة حتى يتخذوا القرار + +449 +00:31:43,110 --> 00:31:48,030 +أما عندي البيانات حقائق أو مشاهدات أوولية خاملة + +450 +00:31:48,030 --> 00:31:51,790 +بتتم معالجتها حول موضوع معين إذا يعني عندي في + +451 +00:31:51,790 --> 00:31:56,030 +البيانات حقائق ومشاهدات ماحدش علجها ولا حللها ولا + +452 +00:31:56,030 --> 00:32:00,710 +استنتج أو خرج إنه بمؤشرات إنه تفيد حد معين إذا + +453 +00:32:00,710 --> 00:32:05,830 +بتظلها مبهمة يعني المعلومات بتكون أشمل البيانات من + +454 +00:32:05,830 --> 00:32:10,920 +ضمن المعلومات ممكن تندرجلحظة، لحظة، لحظة، اللي + +455 +00:32:10,920 --> 00:32:15,500 +هاني قوات المعلومات هي عبارة عن بيانات تم معالجتها + +456 +00:32:15,500 --> 00:32:19,020 +فأصبحت معلومات، إذن كل معلومة أصلها بيان، كل + +457 +00:32:19,020 --> 00:32:22,800 +معلومة أصلها بيانالبيان أو البيانات هي عبارة عن + +458 +00:32:22,800 --> 00:32:26,420 +مواد خم، أرقام، أشكال، رموز، تحتاج المعالج + +459 +00:32:26,420 --> 00:32:30,140 +للاستفادة منها، لمعالج البيانات، فيه معلومات، هذا + +460 +00:32:30,140 --> 00:32:32,780 +في موضوع الإلكترونية ومعظمة المعلومات، إذا + +461 +00:32:32,780 --> 00:32:36,760 +المعلومات هي بيانات تم معالجتها، لاستفادة منها، + +462 +00:32:36,760 --> 00:32:40,900 +البيانات مواد خم، مواد خم الملموسة، طحين وبساجة، + +463 +00:32:40,900 --> 00:32:46,260 +فيه أرقام، صور، زي ما اللي ما قلت خمسة، وسكتت، لإن + +464 +00:32:46,260 --> 00:32:51,190 +الله نحب الصور، ليش خمسة؟خمس سنوات ولا خمس دقايق + +465 +00:32:51,190 --> 00:32:54,370 +ولا خمس لحظات ولا خمس أشخاص؟ لأ، هذا بيان، أنا مش + +466 +00:32:54,370 --> 00:32:59,030 +فاهماه، لكن لما أقولّك خمس سنوات مرت على الخبرة، + +467 +00:32:59,030 --> 00:33:01,170 +أه، قصر معلومة ‏-معلومة، ربطيني معلومة ‏-أيوة ‏ + +468 +00:33:01,170 --> 00:33:06,210 +-ربطي خمسة معلومة ‏-أيوة، لأ، لما أنت تعالجي خمسة + +469 +00:33:06,210 --> 00:33:09,490 +فصير معلومة، لما تقولي خمس دقائق باقية على + +470 +00:33:09,490 --> 00:33:12,650 +المحاضرة، هذه معلومة، لكن لما تقولي خمسة، + +471 +00:33:38,050 --> 00:33:39,450 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +472 +00:33:39,820 --> 00:33:42,920 +لتأخد قرارات مناسبة أما المعلومة جايمة أخرى، + +473 +00:33:42,920 --> 00:33:46,540 +عالفاضية. «متى في واحد، لا الله محرس الله، عمل + +474 +00:33:46,540 --> 00:33:50,300 +تحليل طبية واتوفى، وبعد ما اتوفى طلعت التحليل، + +475 +00:33:50,300 --> 00:33:56,040 +ليش؟» خلاص. طبعا، صفات المعلومات السليمة تصل في + +476 +00:33:56,040 --> 00:34:00,980 +الوقت المناسب تكون دقيقة لو كانت صادقة، بتكون + +477 +00:34:00,980 --> 00:34:05,360 +صحيحة، كاملة، بتكون مش طويلة جدا، مش مفصلة كتير + +478 +00:34:05,360 --> 00:34:07,960 +ولا مختصرة كتير، بتكون سهلة، هذا بالنسبة + +479 +00:34:07,960 --> 00:34:12,690 +للمعلومات.أخر حاجة، بالنسبة لأنظمات المعلومات، يا + +480 +00:34:12,690 --> 00:34:17,030 +أخوات، هي مدخلات، عمليات مخرجة، مدخلات، عمليات + +481 +00:34:17,030 --> 00:34:23,430 +إيش؟ مخرجة، وانت حتى وحكيت عن منظمة متعلمة، أنا + +482 +00:34:23,430 --> 00:34:26,910 +بستنى فيها على فكرة، إذا الـIT خُد، وفي عندنا + +483 +00:34:26,910 --> 00:34:29,090 +معلومات، وفي عندنا بيانات، وفي عندنا نظام + +484 +00:34:29,090 --> 00:34:30,670 +المعلومات، وفي عندنا نظام المعلومات الإدارية، وفي + +485 +00:34:30,670 --> 00:34:33,520 +عندنا IT،وقلنا المعلومات بيانات تم معالجتها، + +486 +00:34:33,520 --> 00:34:36,480 +البيانات هي أشياء مبهرة، ما تحتاج لمعالجة، نظم + +487 +00:34:36,480 --> 00:34:38,960 +المعلومات هي عبارة عن مدخلات ومدخلات ومخرجات، نظم + +488 +00:34:38,960 --> 00:34:41,440 +المعلومات الإدارية عبارة عن مدخلات وعمليات ومخرجات + +489 +00:34:41,440 --> 00:34:45,100 +تخدم الإدار، فعنا نظم المعلومات تسويق ونظم + +490 +00:34:45,100 --> 00:34:46,860 +المعلومات إنتاج ونظم المعلومات أفرار ونظم + +491 +00:34:46,860 --> 00:34:51,220 +المعلومات مالية، عصم الميتاد، تكريرش المعلومات، + +492 +00:34:51,220 --> 00:34:56,160 +الـIT هي عبارة عن الأدوات المستخدمة في أنظمة + +493 +00:34:56,160 --> 00:34:59,920 +المعلومات، يعني الآن أنافي أنظمة المعلومات، بدي + +494 +00:34:59,920 --> 00:35:02,220 +يكون بيدي قاعد بيانات، +ما هوش لازم يكون دي حاسوب، + +495 +00:35:02,220 --> 00:35:07,020 +إذا الحاسوب، الـ«كيبورد»، البرامج، الـ«هاردوير»، + +496 +00:35:07,020 --> 00:35:09,980 +والـ«سوفت ويرد» هذه الـIT. هذه الـIT، اللي هي + +497 +00:35:09,980 --> 00:35:16,420 +تكنولوجيا المعلومات. نظم المعلومات، هذه عامة، عشان + +498 +00:35:16,420 --> 00:35:19,660 +ندخل ضمنها الـGIS، اللي هي نظم معلومات جغرافية، + +499 +00:35:19,660 --> 00:35:23,080 +نظم معلومات بيئية، نظم معلومات إدارية، نظم معلومات + +500 +00:35:23,080 --> 00:35:26,370 +محاسبية، هندسية، زي ما أنت عايزها.نظم المعلومات + +501 +00:35:26,370 --> 00:35:29,830 +الإدارية متخصصة في علم الإدارة، واضح؟ ‏- هي الـ + +502 +00:35:29,830 --> 00:35:32,870 +MIS يا دكتورة ‏- Management Information System، أه + +503 +00:35:32,870 --> 00:35:35,290 +‏- و هذه Information System، هذا ايضا ‏- إيه لأ، + +504 +00:35:35,290 --> 00:35:38,390 +حتى أفردولها يعني برنامج بكالوريوس خاص ‏- + +505 +00:35:38,390 --> 00:35:40,050 +بكالوريوس خاص ‏- يعني إنه نظم المعلومات الإدارية + +506 +00:35:40,050 --> 00:35:43,750 +تخصص ‏- هي الآن بندرج تحتها اللي هو الإدارة + +507 +00:35:43,750 --> 00:35:46,110 +الإلكترونية، تطبيقات دروجة ‏- أه ‏- اللي كلها + +508 +00:35:46,110 --> 00:35:48,750 +بتندرج تحت أنظمة المعلومات الإدارية ‏- أه ‏- اللي + +509 +00:35:48,750 --> 00:35:54,730 +هو التخصص في الدكتورات ‏- أه ‏- شك + +510 +00:35:55,090 --> 00:35:59,250 +ولا صافي والطالب المتقلقة رواند الأغه على هذا + +511 +00:35:59,250 --> 00:36:02,230 +الشرح المميز ونمتع إن شاء الله إن عشنا السبت + +512 +00:36:02,230 --> 00:36:04,530 +القادم مافيش محاضرة لأن بيكوننا جاهز عشان + +513 +00:36:04,530 --> 00:36:07,550 +الامتحانات النصفية نلتقيكم إن عشنا السبت اللي بعد + +514 +00:36:07,550 --> 00:36:10,290 +القادم أي سؤال أو السفسان ممكن تكتبوه على مجموعة + +515 +00:36:10,290 --> 00:36:12,910 +الـWhatsApp وبتمانالكوا التوفيق في امتحاناتكم + +516 +00:36:12,910 --> 00:36:19,310 +الأخرى بالتوفيق ويعطيكم العافية، أي سؤال؟ + +517 +00:36:19,310 --> 00:36:24,050 +عطيك العافية دكتورة ‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +518 +00:36:24,280 --> 00:36:28,200 +أي سؤال؟ أي سؤال؟ ‏- أعطيك العفو يا دكتورة ‏- + +519 +00:36:28,200 --> 00:36:30,100 +السلام عليكم، فيحمة الله، نشوفكوا على خير إن شاء + +520 +00:36:30,100 --> 00:36:30,180 +الله + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/ei5u5yq9XOg_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/ei5u5yq9XOg_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..1e3e8166dcd87dacb4fbd7a0076969ebd81fd578 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/ei5u5yq9XOg_postprocess.srt @@ -0,0 +1,591 @@ +1 +00:00:09,090 --> 00:00:11,030 +عودوا بالله السامع لعيبنا الشياطان الرجيم باسم + +2 +00:00:11,030 --> 00:00:13,250 +الله الرحمن الرحيم أهلا وسهلا فيكم في الجزء التالت + +3 +00:00:13,250 --> 00:00:15,590 +من موضوعنا اليوم، موضوع الرقابة، ماعنداش مهندسة + +4 +00:00:15,590 --> 00:00:19,270 +أفنان وماعندش مهندسة أختها أيه الحلاق، توقفنا عند + +5 +00:00:19,270 --> 00:00:25,230 +أحد أساليب التدريس الحديثة، اللي هي استخدام للغاز، + +6 +00:00:25,230 --> 00:00:31,550 +عفوا، slide تمانية، slide تمانية، في الوصول للشيء + +7 +00:00:31,550 --> 00:00:34,190 +اللي احنا بنشرحها، اللي هي أغراض الرقابة، نشوف مع + +8 +00:00:34,190 --> 00:00:37,290 +بعض، نبدأ واحدة واحدة، نعطينا لغز عن اللغز اللي + +9 +00:00:37,290 --> 00:00:44,360 +له، من حاب يقرأ؟Okay، كلمة من ست حروف، إذا نركز. + +10 +00:00:44,400 --> 00:00:47,320 +الآن هنا في هذا الأسلوب التدريسي، بنستخدم مهارات + +11 +00:00:47,320 --> 00:00:49,860 +التحليل، عفوا، مهارات التفكير، اللي هي التحليل + +12 +00:00:49,860 --> 00:00:54,300 +والربط والاستنتاج وعكدا. كلمة من ست حروف، الحرف + +13 +00:00:54,300 --> 00:00:57,760 +تلاتة أو اتنين أو واحد، معنى قرأ القرآن، إيش معنى + +14 +00:00:57,760 --> 00:01:01,260 +قرأ القرآن؟ إيش الكلمة اللي بتيجي معنى قرأ القرآن؟ + +15 +00:01:01,260 --> 00:01:06,440 +ممكن تيجي جودة، صحيح، جودة، أو ممكن تيجي رتلة، + +16 +00:01:06,440 --> 00:01:11,490 +ممكن تيجي تلة، طيب، تلة،الحرف أربعة وخمسة وستة + +17 +00:01:11,490 --> 00:01:14,150 +أدات استفهام على الحال، لو واحد يسأل عن حالك، إيش + +18 +00:01:14,150 --> 00:01:20,650 +بقولك، بتسألي حدا، كيف حالك، إذا كيف؟ إيش هتطلع؟ + +19 +00:01:20,650 --> 00:01:27,230 +تلة وكيف؟ ممتاز، التكييف، إذا الكلمة من ست حروف لو + +20 +00:01:27,230 --> 00:01:31,430 +بتعديها ليها كلمة إيش، التكييف، اللي هي تلة وإيش + +21 +00:01:31,430 --> 00:01:38,170 +وكيف؟ ممتاز، إذا أول غادر دقابل هي التكييف مع + +22 +00:01:38,170 --> 00:01:43,260 +الأوضاع اللي تتحدث في البيئةتنين، سطر التاني، نقرأ + +23 +00:01:43,260 --> 00:01:47,580 +مع بعض ونركز، نبدأ نستخدم مهارة التفكير، كلمة من + +24 +00:01:47,580 --> 00:01:51,000 +تمان حروف، طويلة شوية هذه، الحرف واحد، اتنين، + +25 +00:01:51,000 --> 00:01:53,440 +اربع، ستة، شيء نراه في السماء بكترة في الليل، إيش + +26 +00:01:53,440 --> 00:01:57,440 +بنشوف السماء احنا؟ جوم ولا شمس؟ نجوم، ممتاز، نجوم، + +27 +00:01:57,440 --> 00:02:00,240 +والحرف تلاتة، خمسة، اتنين، سبعة، تمانين، أخد يد + +28 +00:02:00,240 --> 00:02:04,900 +السماوي، اللي هو إيش لسلام، سهل يعني، ممتاز، + +29 +00:02:06,090 --> 00:02:09,950 +«انسجام» رتب الكلمة بتطلع «انسجام» لو حطيت الأرقام + +30 +00:02:09,950 --> 00:02:13,290 +وترتيب الحروف مش بيها لأن أول واحدة تكيّف، تاني + +31 +00:02:13,290 --> 00:02:15,790 +واحدة من غرض رقم الانسجام مع الوضع اللي إحنا + +32 +00:02:15,790 --> 00:02:20,910 +بنشتغل فيه مع سياسات المؤسسة، تلاتة مكوّنة من + +33 +00:02:20,910 --> 00:02:25,090 +كلمتين، الكلمة الأولى ضدها تكتير، اللي هو تقليل، + +34 +00:02:25,090 --> 00:02:28,210 +هذه معروفة، تقليل، سهلة الكلمة التانية خمس حروف، + +35 +00:02:28,210 --> 00:02:33,290 +واحد، اتنين وخمسة وتلاتة، يعني الشقيق الشقيق + +36 +00:02:33,290 --> 00:02:40,030 +اللي هو الأخوالحرف 3 أو 4 معناها كتابة عرفنا + +37 +00:02:40,030 --> 00:02:44,590 +أقولنا تقليل الأخ، أي إيش بتطلع هذه؟ أيوة، ممتاز، + +38 +00:02:44,590 --> 00:02:47,090 +تقليل الأخطاء، ممتاز يعني، ممتاز الطالبة اللي جابت + +39 +00:02:47,090 --> 00:02:51,650 +إليها bonus، اللي هي خطة كتابة معناها خطة، يعني + +40 +00:02:51,650 --> 00:02:55,990 +كتبة، إذن تقليل الأخطاء، ممتاز، ما شاء الله الرقم + +41 +00:02:55,990 --> 00:02:59,330 +4 مكونة من كلمتين الأولى معناها تكتير، إذن تقليل، + +42 +00:02:59,330 --> 00:03:03,150 +مش مع بعض، سهل يعني تمان حروف + +43 +00:03:06,180 --> 00:03:12,980 +8،7،2 حيوان ضخم ميز بتاجاته الطويلة، عطول بس يقول + +44 +00:03:12,980 --> 00:03:18,640 +حيوان ضخم له مين؟ الفيل، فيها فيل، تقليل الفيل؟ + +45 +00:03:18,640 --> 00:03:23,500 +لأ، الحرف التالت والاربعة، صوت عقرب الساعة، دك، + +46 +00:03:23,500 --> 00:03:27,340 +دك، دك، دك، الحرف واحد، التلاتة واربعة وخمسة، + +47 +00:03:27,340 --> 00:03:32,380 +جاقة، أتاكة، جاقة معناها أتاكة، أي واشر تطلع + +48 +00:03:32,380 --> 00:03:36,610 +ممتاز، تقليل التكاليف،«Field» جاي من الشمال اليمين + +49 +00:03:36,610 --> 00:03:39,990 +«Field» تقليل التكاليف، إذا أول واحدة معناها + +50 +00:03:39,990 --> 00:03:43,530 +التكيف، تاني واحدة معناها انسجام، تالت واحدة + +51 +00:03:43,530 --> 00:03:46,790 +معناها تقليل الأخطاء، رابع واحدة معناها تقليل + +52 +00:03:46,790 --> 00:03:54,330 +التكاليف، معناها تقليل التكاليف، ممتاز، okay إذا + +53 +00:03:54,330 --> 00:03:57,630 +نرجع مع بعض لأغراض بعد هذا التمرين اللي نشط الداكر + +54 +00:03:57,630 --> 00:04:04,110 +عندك، نرجع مع بعض لأغراض الرقابة، okay، بشوف مع + +55 +00:04:04,110 --> 00:04:04,490 +بعض، + +56 +00:04:11,490 --> 00:04:12,830 +شوية بس، أعمل الشغل هذا. + +57 +00:04:18,950 --> 00:04:24,390 +إذًا، هي تقليل التكاليف، تقليل الأخطاء، الانسجام، + +58 +00:04:24,390 --> 00:04:40,750 +و……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………� + +59 +00:04:46,000 --> 00:04:50,700 +خلّيها غلطة. الواحد من كنته يتركز في الأجهزة، قعده + +60 +00:04:50,700 --> 00:04:58,300 +ضيّع خلاص يعني، يشوف الناس أجهزة. هنا قابة الجزء، + +61 +00:04:58,300 --> 00:05:03,160 +لأ ده مش الخامس عارفة كذلك، تعالوا يرون هنا، ده + +62 +00:05:03,160 --> 00:05:11,840 +الجزء الخامس، مش التالت، خمس، okay، هنا، هنا، + +63 +00:05:14,610 --> 00:05:21,250 +أيها، أيوة، أمتاز، فيك صح؟ Okay، تبعت على الـDrive + +64 +00:05:21,250 --> 00:05:26,830 +عشان تحمل نرجع لأغراض الرقابة هي أمامك في الـSlide + +65 +00:05:26,830 --> 00:05:29,830 +9 هذه حلناها طب، مش مش أغراض الرقابة نفس الكلام يا + +66 +00:05:29,830 --> 00:05:33,230 +أخوان اللي حكيناها فيه التعريف أهداف، طبعاً كان في + +67 +00:05:33,230 --> 00:05:35,390 +سؤال ما الهدف من الأهداف والأغراض، ما الفرق بين + +68 +00:05:35,390 --> 00:05:40,950 +الأهداف والأغراض؟ شوفي الـالأغراض أشمل من الأهداف، + +69 +00:05:40,950 --> 00:05:44,010 +والاتنين بتشبهوا، +ولكن فيه فرق من ناحية لغوية، من + +70 +00:05:44,010 --> 00:05:46,790 +ناحية إيجارية، الهدف شرحنا المحاضرة الماضية في + +71 +00:05:46,790 --> 00:05:49,730 +التخليط واخدنا مدى يكون الهدف ناجح، لون Smart، + +72 +00:05:49,730 --> 00:05:55,950 +okay؟ إذا الهدف ارتبط برقم، يصبح غلط، إذا الهدف ما + +73 +00:05:55,950 --> 00:06:00,130 +ارتبط برقم، يصبحاش رقم، عفوا، إذا الهدف ما ارتبطش + +74 +00:06:00,130 --> 00:06:04,930 +برقم، يبقى هدف، فيه رقم بيصير غلط، هل الهدف أهمنا + +75 +00:06:04,930 --> 00:06:09,760 +تفضلي باش مهندسة؟Okay، المتابعة السري العمل صحيح + +76 +00:06:09,760 --> 00:06:12,640 +واحد، ورفقة الأهداف التخطيطية زي ما قلنا التخطيط + +77 +00:06:12,640 --> 00:06:16,100 +والرقابة وأمان لاينفصلان، إنحدد الانحرافات وأي + +78 +00:06:16,100 --> 00:06:19,320 +خلال يقع ونعمل ع تصحيحه، زي ما أخرجنا لو تم اكتشاف + +79 +00:06:19,320 --> 00:06:22,760 +اختلاس في المؤسسة وكتبنا تقرير وحطنا تقرير في + +80 +00:06:22,760 --> 00:06:25,720 +الدرج وسكرنا عليه على الفاضي، كل شغل راح الفاضي، + +81 +00:06:25,720 --> 00:06:30,440 +استخدام الـ6Ms تبع المؤسسة، حسب الخطة، حسب البرامج + +82 +00:06:30,440 --> 00:06:34,580 +وبشكل مرشد، أيضًا التوفير في التكاليف،هذا أيضًا + +83 +00:06:34,580 --> 00:06:37,700 +رقابة مراقبة تنفيذ التعليمات زي ما قلنا مثلًا حضور + +84 +00:06:37,700 --> 00:06:42,080 +من تمانية تلاتة لازم نراقب الموضوع يا لازم تكون + +85 +00:06:42,080 --> 00:06:45,480 +علاقة باكرودية مش عايزين مشاكل لازم نراقب، ماشي + +86 +00:06:45,480 --> 00:06:49,280 +تحقيق العدالة ومحافظة حكم العملين هل الموظف هذا + +87 +00:06:49,280 --> 00:06:52,640 +أخد راتبه بشكل سليم أو أقل أو أعلى لازم إحنا إيش، + +88 +00:06:52,640 --> 00:06:56,320 +نراقب موظف مبعوث له اندار هل فعلا هو يستحق الاندار + +89 +00:06:56,320 --> 00:07:02,180 +ولا لأ أيضًا من أغراض الرقابة زي ما حكينا تكيف مع + +90 +00:07:02,180 --> 00:07:06,780 +الطريقة البيئيةتقليل الأخطاء، الانسجام، تقليل + +91 +00:07:06,780 --> 00:07:09,080 +التكاليفية، +موجودة هنا في الشرح، عندك في الشرح + +92 +00:07:09,080 --> 00:07:14,320 +slide 11. التكييف مع التغييرات البيئية، إذا في + +93 +00:07:14,320 --> 00:07:17,740 +نظام رقابة فعل وناجح وقوي، إيش ما حصل في البيئة، + +94 +00:07:17,740 --> 00:07:22,780 +هم مستعدين لإيش؟ مستعدين لتصرف. زي ما حكينا في + +95 +00:07:22,780 --> 00:07:25,520 +التخطيط، بنكتب Scenarios، حاجات، افتراضات إنها + +96 +00:07:25,520 --> 00:07:29,040 +ممكن تحصل، نفس القصة، نفس الكلام.ماشي، لأن أنا + +97 +00:07:29,040 --> 00:07:33,000 +براقب، بقتنص فرص، بتجنب مخاطر إذا كنت أنا مراقبة + +98 +00:07:33,000 --> 00:07:35,000 +ومصاحس حاجة إيش بيصير في السوء وإيش بيصير داخل + +99 +00:07:35,000 --> 00:07:38,940 +المؤسسة. تقريل الأخطاء، حاجة إن لما نكتشف الخطأ + +100 +00:07:38,940 --> 00:07:42,380 +ويتم علاجته أول بأول، أفضل ما يتراكم ويصير مشكلة + +101 +00:07:42,380 --> 00:07:45,740 +وممكن المشكلة تصيراش أزمة، لإن إنسان معاه صداع، + +102 +00:07:45,740 --> 00:07:48,140 +راح يعمل تحيط، يقول إن أنت معاك بداية مرض كذا، أخد + +103 +00:07:48,140 --> 00:07:51,120 +علاج، مش هسهل من هنا، غير لما يتفاقمون تجاهي في + +104 +00:07:51,120 --> 00:07:54,060 +المراحل الأخرى، خلاص يعني. إذن + +105 +00:07:57,490 --> 00:08:02,230 +بيجي موعد الدراع من 8 إلى 3، معاكي من 8 إلى 8 + +106 +00:08:02,230 --> 00:08:04,850 +وربع، لو أتأخرت، لو إشي، ماحدش بيحكي معاكي، بعد 8 + +107 +00:08:04,850 --> 00:08:09,870 +وربع ممكن يصير مسألة. طيب، وظف بيجي 8 وتلت، ماحدش + +108 +00:08:09,870 --> 00:08:15,070 +يتكلمه، صار يجي 8 ونص، ماحدش يدور عليه، طب صار يجي + +109 +00:08:15,070 --> 00:08:19,630 +9 إلى تلت، مانت عامشين، صار يجي ع 9، هذا اللي + +110 +00:08:19,630 --> 00:08:23,210 +بيحصل، إنه احنا لما نهم الخطأ، بيبدأ يشيك بروي + +111 +00:08:23,210 --> 00:08:30,540 +تراكم،إذن، يجب معالجة الأخطاء أول بأول لمنعت الرقم + +112 +00:08:30,540 --> 00:08:33,600 +وتحويلها لمشاكل لأن المشاكل هيتنحل بشكل إيش صعب + +113 +00:08:33,600 --> 00:08:38,540 +ومعقد. رقم تلاتة، الإنسجام مع تعقيد التنظيم. إيش + +114 +00:08:38,540 --> 00:08:43,920 +معناها أيوة؟ مثل ما شرحت المهندسة، هناك علاقة + +115 +00:08:43,920 --> 00:08:49,560 +ترضية بين نظام الرقابة وحجم المنظمة وطبيعة + +116 +00:08:49,560 --> 00:08:54,350 +المنظمة. الآن أفنان عندها متجر،هي أختها بيشتغلوا + +117 +00:08:54,350 --> 00:08:58,170 +فيه بيبيعوا بيشتغلوا ملابس بتحتاج أن هي نفسها + +118 +00:08:58,170 --> 00:09:02,230 +تراقب، تلاحظ وكمان تحط أجهزة مراقبة، بس كاميرات + +119 +00:09:02,230 --> 00:09:07,090 +مراقبة عارفة، والتابع لكن لو في بانك، لأ، بدنا + +120 +00:09:07,090 --> 00:09:12,710 +خزنات معينة للأموال بدنا أجهزة مراقبة، تصوير، + +121 +00:09:12,710 --> 00:09:16,530 +وكمان بدنا أمن، رجال أمن مسلحين وجايين على الباب، + +122 +00:09:16,530 --> 00:09:19,810 +طبيعة الـBank هيك لو بنحكي عن مبنى مخابرات، شوف + +123 +00:09:19,810 --> 00:09:23,920 +كده التعقيد هيكون فيهأو زاد فعلاً. لذلك، كل ما + +124 +00:09:23,920 --> 00:09:30,300 +كبرت المنظمة، كل ما احتاجت لنظام رقابي معقد، هناك + +125 +00:09:30,300 --> 00:09:35,860 +علاقة تردية بين نظام رقابي وبين حجم المنظمة. + +126 +00:09:36,640 --> 00:09:38,800 +طبعاً، لما تكبر المنظمة، شغلها بتعقد يا جماعة، كل + +127 +00:09:38,800 --> 00:09:41,320 +ما كانت كبيرة، كل ما كانت شغلها معقدة. الآن، عندنا + +128 +00:09:41,320 --> 00:09:45,400 +نظام رقابة ببصمة اليد، عندنا نظام رقابة ببصمة + +129 +00:09:45,400 --> 00:09:49,440 +الأصابع، مش الإبهام، ماشي، عندنا بالعين، عندنا + +130 +00:09:49,440 --> 00:09:53,550 +بالوجه، ماشي،هذه كلها ممكن أستخدمها أنا في إيش؟ في + +131 +00:09:53,550 --> 00:09:56,730 +الرقابة، حسب، يعني في الـ«بنك» مثلا، لو الموظف بده + +132 +00:09:56,730 --> 00:10:00,210 +يعبر على خلف مكتب ويقعد، بده يحط أصابع دل الأربع + +133 +00:10:00,210 --> 00:10:03,550 +على القطعة المعنية في الرقابة، فبيعبر، بيفتحله بها + +134 +00:10:03,550 --> 00:10:08,310 +في الرقابة، لأن توصلنا لنتيجة، علاقة ترضية بين + +135 +00:10:08,310 --> 00:10:15,930 +نظام الرقابة وحجم المؤسسة، علاقة إيش ترضيها. الغرض + +136 +00:10:15,930 --> 00:10:20,720 +الرابع، اللي هو تخفيف التكليف،هنا، كل ما كان نظام + +137 +00:10:20,720 --> 00:10:25,480 +رقبة فعال، كل ما قلتش، التكاليف، تكاليف التالف، + +138 +00:10:25,480 --> 00:10:28,820 +تكاليف السرقات، تكاليف التأخير، كل هذا بقل عليها، + +139 +00:10:28,820 --> 00:10:32,340 +لأن كل ما كانت النظام رقبة فعال، إذن علاقة عكسية، + +140 +00:10:32,340 --> 00:10:37,100 +علاقة ليش عكسية، نظام رقبة فعال، تكاليف منخفضة، + +141 +00:10:37,100 --> 00:10:42,840 +نظام رقبة ضعيف، تكاليف مرتفعة، واضح؟ إذن كان الغرض + +142 +00:10:42,840 --> 00:10:49,620 +الرابع، اللي هو تخفيفش التكاليف، واضح؟واضحة ولا + +143 +00:10:49,620 --> 00:10:53,760 +عيد؟ ننتقل الآن إلى العملية الرقابية نفسها، +إيش هي + +144 +00:10:53,760 --> 00:10:56,820 +مراحل العملية الرقابية؟ أي سؤال؟ Okay، يعطيكوا + +145 +00:10:56,820 --> 00:10:57,800 +العافية. + +146 +00:11:04,680 --> 00:11:07,780 +أنا نسيته، أي سؤال يا أخوات؟ نكمل إن شاء الله + +147 +00:11:07,780 --> 00:11:08,920 +الآن، النقطة التالية. + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/f2C5alNcRIM_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/f2C5alNcRIM_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..f42d8ae3f539ccf7f9a2dc79a5871f7dff2782dc --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/f2C5alNcRIM_postprocess.srt @@ -0,0 +1,512 @@ +1 +00:00:08,860 --> 00:00:10,980 +عُدوا بالله السلام علينا الشيطان الرجيم بسم الله + +2 +00:00:10,980 --> 00:00:13,620 +الرحمن الرحيم أهلا وسهلا فيكوا في اللقاء الأخير من + +3 +00:00:13,620 --> 00:00:16,560 +موضوع التحفيز الجزء الخامس، بعتزع الخال اللي صار + +4 +00:00:16,560 --> 00:00:20,980 +اليوم في الانترنت بسبب الضغط على مواقع الانترنت، + +5 +00:00:20,980 --> 00:00:24,840 +توقفنا عند مع الطالبة مدلين عند هذه النقطة، + +6 +00:00:24,840 --> 00:00:29,750 +أتكوري، هي أمامنا ظاهر،أدقوا المعايير الحصول على + +7 +00:00:29,750 --> 00:00:33,250 +المكافئات بشكل موضوعي، يعني مايكونوش فيها تهيز أو + +8 +00:00:33,250 --> 00:00:36,870 +مايصيروش الموظفين يتحدثوا «جميعنا مدلين أخدت + +9 +00:00:36,870 --> 00:00:39,190 +مكافأة» أو «احنا لأ» أو «ليش فيها طرقية» أو «احنا + +10 +00:00:39,190 --> 00:00:42,430 +أنشط من الكلام هذا» أمامك الإيقونة أو الصورة، + +11 +00:00:42,430 --> 00:00:45,210 +عفواً، الشريحة، بتبدأ من تحت لفوق، لأن حتى تكون + +12 +00:00:45,210 --> 00:00:50,430 +المكافئة فاعلة، عندنا أربع شروط، أول حاجة، يجب أن + +13 +00:00:50,430 --> 00:00:52,750 +تشبع المكافئات لحاجات الشخصية العاملة، يعني انت + +14 +00:00:52,750 --> 00:00:57,150 +صور مدلين،كل ما تقدّم شيء جديد، يعطوها شهادة شكر + +15 +00:00:57,150 --> 00:00:59,350 +شهادة شكر، صلاة أنت عايشين شهادة شكر، بعدين بتبطل + +16 +00:00:59,350 --> 00:01:02,210 +تفرق معاه، يعطوها شهادة شكر وماعطوهاش مش فارقة. + +17 +00:01:04,170 --> 00:01:08,890 +لكن لو عطوها ترقية أو علاوة أو رحلة مثلا، أو + +18 +00:01:08,890 --> 00:01:11,830 +مكافأة مالية أو درع، بتختلف يعني، أصلا المكافئات + +19 +00:01:11,830 --> 00:01:14,410 +مش كل مرة أكررها أنا لنفس الناس، أعطيهم كلهم + +20 +00:01:14,410 --> 00:01:18,510 +شهادات كل مرة شهادات، بتعمل حاجة جديدة.إتنين، إنه + +21 +00:01:18,510 --> 00:01:22,310 +الموظف لما يكون بيشتغل وبادل مجهود ويعمل بأمانة + +22 +00:01:22,310 --> 00:01:25,190 +وإخلاص، يعرف إنه فيه مكافأة، صح مكافأته عند ربنا، + +23 +00:01:25,190 --> 00:01:28,150 +بس برضه مكافأة من البشر كمان حلوة، لكن إحنا للأسف + +24 +00:01:28,150 --> 00:01:30,770 +في مجتمع نتشتغل أو نتشغلش زي بعض، ممكن تلاقي اللي + +25 +00:01:30,770 --> 00:01:33,390 +مشتغلش كمان هو ليش، بيحكوا عنه، إن هو ناشط واصلا + +26 +00:01:33,390 --> 00:01:36,810 +مشتغلش، يكونوا عارفين إنه مشتغلش، إذن يتولد القرار + +27 +00:01:36,810 --> 00:01:41,280 +إننا عاملين إنه جهد مبدول، الإدارة حاسة فيه،وتشيط + +28 +00:01:41,280 --> 00:01:44,900 +بيه وبناءً على أي ممكن ناخد مكافأة. رقم تلاتة، + +29 +00:01:44,900 --> 00:01:49,200 +لازم تكون مكافأات موضوعية وعادلة، يعني مش فجأة + +30 +00:01:49,200 --> 00:01:55,540 +حصلت متنبرأة على ترقية، إيش المناسبة، لازم يكون + +31 +00:01:55,540 --> 00:01:59,320 +إيش، في عندنا سياسات، موضوعة، بناءً عليها بتتم + +32 +00:01:59,320 --> 00:02:02,420 +معرفة متى تستحق الترقية ومتى إيش، متى لأ، لازم + +33 +00:02:02,420 --> 00:02:07,030 +تكونت عادلة أو متناسبة.أخر حاجة، أن تتبط المكافأة + +34 +00:02:07,030 --> 00:02:09,490 +بالأداء. كل ما كان الأداء مدميز، بيكون فيه + +35 +00:02:09,490 --> 00:02:12,470 +مكافأات. كل ما كان الأداء سيء، بيكون فيه عقاب. إذا + +36 +00:02:12,470 --> 00:02:14,470 +المكافأة لازم تتبط بإيه؟ إيش فيه الأداء؟ الأربع من + +37 +00:02:14,470 --> 00:02:17,970 +هذه، من تحت لفوق، زي ما أنت شايفها، معيير الحصول + +38 +00:02:17,970 --> 00:02:22,850 +على حوافز موضوعية وفعالة. الأن في المشاكل الأخر، + +39 +00:02:22,850 --> 00:02:29,550 +مشكلة تحفيز العمل عن طريق المشاركة، Management IP، + +40 +00:02:29,550 --> 00:02:32,670 +اللي هي Participation، بس هي مابتجيش motivation + +41 +00:02:32,670 --> 00:02:38,190 +يعني.الإدارة بالمشاركة، هي الإدارة، أكتر دقة + +42 +00:02:38,190 --> 00:02:40,250 +الإدارة. اكتبها يا أنتي. + +43 +00:02:43,270 --> 00:02:47,130 +الإدارة بالمشاركة أو خلال المشاركة، ماشي. الآن + +44 +00:02:47,130 --> 00:02:50,150 +هنا، فإيش الموظفين هيشاركوا؟ زي ما هو محطوط أمامك + +45 +00:02:50,150 --> 00:02:52,590 +في الرسم الحلو هالي، شكرا يا مدين، في تصميم + +46 +00:02:52,590 --> 00:02:55,930 +تغييرات التنظيم اللي شرحته قبل شهر، أذمنتكوا، في + +47 +00:02:55,930 --> 00:02:58,730 +حل المشكلات أذمنتكم أي، حل المشكلات، صناعة + +48 +00:02:58,730 --> 00:03:00,830 +القرارات، تحليل الأهداف، هذا الموظف ممكن يشارك + +49 +00:03:00,830 --> 00:03:05,580 +فيها بمتعبسطة.فينا نماذج للتشارك، فينا نماذج + +50 +00:03:05,580 --> 00:03:08,960 +مرضينا جيبنا نماذج جديدة، حلقات الجودة، الإدارة عن + +51 +00:03:08,960 --> 00:03:11,400 +ما تشوف فيها جديدة، الفرق المدارة داتية، فرق عمل + +52 +00:03:11,400 --> 00:03:14,500 +مايكونش لها رئيس، هم لحالهم شايلين الشغل وماشيين، + +53 +00:03:14,500 --> 00:03:16,720 +جدوة الوقت المارن، هذه من المصطلحات الجديدة اللي + +54 +00:03:16,720 --> 00:03:18,720 +دخلت على علم الإدارة، اللي هو العمل المارن، + +55 +00:03:18,720 --> 00:03:21,480 +ترتيبات الوقت المارن أو المكان المارن، المكان + +56 +00:03:21,480 --> 00:03:26,520 +المارن، عفواً، المعنى إن أنت مالكيش دور من ترمية + +57 +00:03:26,520 --> 00:03:32,800 +ثلاثة، زي جوجل، شركة جوجل بتعتمد لنظم هذا، مطبعًا، + +58 +00:03:32,800 --> 00:03:36,260 +هذا كتير إحنا بنستخدمه في البيت. يعني، مثلًا، متى + +59 +00:03:36,260 --> 00:03:38,640 +إحنا عايزين نفتح الشغل أو نفتح الجهاز ونعمل + +60 +00:03:38,640 --> 00:03:43,860 +التقرير ونبعته. هذا من الأمور المشاركة. في عندنا + +61 +00:03:43,860 --> 00:03:46,340 +مصطلح ظاهر جديد لدراع المكشوف، بيذكرنا بالحساب على + +62 +00:03:46,340 --> 00:03:49,300 +المكشوف. الحساب على المكشوف هذا، قبل ما نحكي عنه، + +63 +00:03:49,300 --> 00:03:53,020 +في عندنا سؤال في الـSlide 12. «ما الفرق بين دراع + +64 +00:03:53,020 --> 00:03:55,480 +المكشوف ودراع المراية جنب كايزن؟» جنب كايزن طبعًا + +65 +00:03:55,480 --> 00:04:00,680 +مصطلح ياباني، مصطلح ياباني. مين بيجاوب؟ مين بع + +66 +00:04:03,050 --> 00:04:06,630 +طبعًا الإجابة الصادمة إن هما تلاتة نفس المصطلح، + +67 +00:04:06,630 --> 00:04:09,250 +مافيش فرق، اللي دارع إنك شوفي المرأية هي جنبك + +68 +00:04:09,250 --> 00:04:11,970 +أيضًا، ما هي الإدارة المرئية، بساطة يا أخوات، ينزل + +69 +00:04:11,970 --> 00:04:17,070 +المدير المسئول على المكاتب ويلفلف ويقعد مع + +70 +00:04:17,070 --> 00:04:20,450 +الموظفين وزملاته المرؤوسين ويسمع منهم مشاكلهم + +71 +00:04:20,450 --> 00:04:24,030 +وأخبارهم، وده فيه مشاكل يحلها، ماشي؟ يعني يجي + +72 +00:04:24,030 --> 00:04:26,130 +المدير جاعد مدلين، «أه يا مدلين، في عندك مشاكل في + +73 +00:04:26,130 --> 00:04:28,790 +الشغل؟» يقول المدلين «أه، أنا بصراحة جهازي قديم، + +74 +00:04:28,790 --> 00:04:34,950 +ده أنا أغيره، الكرسالتهوية سيئة، الإضاءة، يعني + +75 +00:04:34,950 --> 00:04:38,610 +مشاكل موجودة، تحكي عنها بعضها، أو أنا بشعر + +76 +00:04:38,610 --> 00:04:41,430 +بالإرهاق الشديد من الكتر أوي، يعني تحكي، بس الكلام + +77 +00:04:41,430 --> 00:04:44,350 +ده مش موجود في المشارع، بعد شوية هنشوف ليش، إذن هو + +78 +00:04:44,350 --> 00:04:47,310 +الإدارة المرئية مشاركة العاملين في حال مشاكل + +79 +00:04:47,310 --> 00:04:52,670 +المؤسسة، كشف بعض أثار المؤسسة أمام الموظفين فقط، + +80 +00:04:52,670 --> 00:04:55,670 +مش العملاء، الموظفين، مش الزبان، الـish، الموظفين، + +81 +00:04:56,370 --> 00:04:58,570 +طبعًا هي اللي يجب علي المدير أن يقدر معظم وقته + +82 +00:04:58,570 --> 00:05:01,090 +متنقلة بين المكاتب، يتعرف إلى الموظفين ويستمع + +83 +00:05:01,090 --> 00:05:02,890 +إليهم ويستمع لمشاكلهم ويحللهم، مش يقول الإدارة ده + +84 +00:05:02,890 --> 00:05:05,810 +شي شرق جهوة، لأ، يحل المشاكل، بنسميها الإدارة + +85 +00:05:05,810 --> 00:05:11,230 +بالتجوال أو الإدارة بالسرع الأقدام، + +86 +00:05:11,230 --> 00:05:13,250 +عفوا نقطع الـNet، نكمل مع بعض، قولنا الإدارة + +87 +00:05:13,250 --> 00:05:17,590 +بالسرع الأقدام، ينزل يتمشي بين الموظفين زي مشارة، + +88 +00:05:17,590 --> 00:05:19,910 +اسمها الإدارة بالتجوال، إيش هي خطوات الإدارة + +89 +00:05:19,910 --> 00:05:24,520 +بالتجوال؟ المدير نزل لموقع العمل،المدير جالس مع + +90 +00:05:24,520 --> 00:05:27,200 +الموظفين وسمع أفكارهم، وسمع يمكن عندها مقترح مش + +91 +00:05:27,200 --> 00:05:31,620 +مشكلة ومشاكلهم، المدير لازم نحل المشاكل، وهنا ممكن + +92 +00:05:31,620 --> 00:05:36,340 +يدخل الدرع بالاستثناء إنه أي مشكلة اكتشفها أو حاجة + +93 +00:05:36,340 --> 00:05:40,460 +وهو ماشي، بلفلف بينهم، على طول يحلها، نشوف إيش + +94 +00:05:40,460 --> 00:05:44,670 +أسباب المشاكل ونحلها.طبعًا هنا هل… وطبعًا أنا برحب + +95 +00:05:44,670 --> 00:05:46,910 +بالمناسبة زي ما حاكتها. طبعًا هنا، هل الإدارة + +96 +00:05:46,910 --> 00:05:49,790 +المكشوفة بتنجح في مجتمعاتنا؟ لأ، هي مكتوبة على + +97 +00:05:49,790 --> 00:05:52,570 +اللي تفشل إدارة المكشوف أو المكشوف في دول عالم + +98 +00:05:52,570 --> 00:05:56,730 +النامي، عفواً. طبعًا هي بتنجح في الدول اللي فيها + +99 +00:05:56,730 --> 00:06:00,150 +الشفافية وفيها مصارحة، والقانون اللي بيحمي الموظف. + +100 +00:06:02,550 --> 00:06:07,130 +ماشي؟الإدارة المرئية من ناحية التجارب اليابانية + +101 +00:06:07,130 --> 00:06:10,530 +الحديثة، واضحة، لكنها لا تنجح لدينا، ليش؟ لأنه + +102 +00:06:10,530 --> 00:06:13,350 +احنا، زي ما هو كاتب لك، «مجتمعنا يسود بالغموض + +103 +00:06:13,350 --> 00:06:17,290 +والسرية والخوف»، هي الإجابة، هي الإجابة تعاليلية، + +104 +00:06:17,290 --> 00:06:23,610 +يعني هي خايفة مدلين تقول إنه سبب المشكلة، إنه عايز + +105 +00:06:23,610 --> 00:06:27,390 +أجهزة أحسن الاشي يفكر إش تاني ولّا، بسم الله + +106 +00:06:27,390 --> 00:06:29,530 +الرحمن الرحيم، بنت أخويا جاي أسلم عليكم، هيا، احكي + +107 +00:06:29,530 --> 00:06:34,770 +لي ممكن حالكوا، أنا سما، هاي شعري، هاي نضراتي،لأ، + +108 +00:06:34,770 --> 00:06:40,030 +بس حلو اليوم، يالا أوي، خلاص، شافوكي صارت عادة عند + +109 +00:06:40,030 --> 00:06:43,470 +ابنت أخويا، كل ما تسمعني بأحكي مع الجهاز، تيجي + +110 +00:06:43,470 --> 00:06:49,310 +تسلم عن نفسها، بس أنا لتعيد أكراس حافظينها، في + +111 +00:06:49,310 --> 00:06:53,450 +خوف، خوف يُصف به الموظف العربي، إنه هي لو حكت عن + +112 +00:06:53,450 --> 00:06:56,750 +مشكلتها، ممكن تنضرب على الفكرة، ممكن تقولها دي ما + +113 +00:06:56,750 --> 00:06:59,750 +صدقت أحكي لها، في عندك مشاكل وقعدت تحكي وما سكتتش + +114 +00:06:59,750 --> 00:07:03,170 +ووجعتلي رأس وما حل في المشكلة، ماجيبش جهاز جديد + +115 +00:07:03,170 --> 00:07:07,370 +مثلا،ماشي فبتخاف، أو مش بتخاف، فيها بتبين إن هي + +116 +00:07:07,370 --> 00:07:12,150 +ناشيطة، إن هي ما عندهااش حاجة، رغم إنه عندها، يا + +117 +00:07:12,150 --> 00:07:17,450 +رحمة الله، فهي خايفة تحكي، واضح؟ حابة تبينوا كل + +118 +00:07:17,450 --> 00:07:20,170 +أمور تمام، ومش حابة تجّل على المؤسسة والكلام هذي، + +119 +00:07:20,170 --> 00:07:23,590 +هذه أسباب إيش؟ أسباب فشة الإدارة على ما تشوف في + +120 +00:07:23,590 --> 00:07:26,790 +المجتمعات العربية، لكن هي ناجحة في المجتمعات اللي + +121 +00:07:26,790 --> 00:07:29,690 +فيها وقعية وشفارة فيها، والموظف، ممكن الإنسان + +122 +00:07:29,690 --> 00:07:32,110 +يفكر، لما الموليد يجي يسأل عندك مشكلة، يقول ها، + +123 +00:07:32,110 --> 00:07:36,200 +أبصرش عايز،أبسطش هو السؤال، فما يقولش، ما يبينش + +124 +00:07:36,200 --> 00:07:40,020 +إنه في عنده إيش، مشاك، وده، لغاية تلك نكون خلصنا + +125 +00:07:40,020 --> 00:07:43,780 +موضوع التحفيز. أي سؤال في المحاضرة اليوم، اللقاء + +126 +00:07:43,780 --> 00:07:46,700 +القادم إن شاء الله، هنكون في آخر محاضرة، من + +127 +00:07:46,700 --> 00:07:50,780 +محاضرات هذا الفصل الشيء. بالتوفيق إن شاء الله، + +128 +00:07:50,780 --> 00:07:52,140 +ويعطيكم العافية، وسلام عليكم. + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/gg3ilu5D7aE.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/gg3ilu5D7aE.srt new file mode 100644 index 0000000000000000000000000000000000000000..cbf0b705ce784f9e4def4cbf4b5fcf7c97e15b57 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/gg3ilu5D7aE.srt @@ -0,0 +1,1994 @@ +1 +00:00:12,600 --> 00:00:18,280 +خبّضوا البانت إن فتحنا القاعة تاني يا أخواتي + +2 +00:00:40,130 --> 00:00:52,550 +السلام عليكم نبدأ من حيث انتهينا الآن + +3 +00:00:52,550 --> 00:01:00,390 +يا أخوات الطلبة وسام من إجابتها أرجع ثاني للقصة + +4 +00:01:00,390 --> 00:01:03,670 +أهل + +5 +00:01:03,670 --> 00:01:08,430 +الشارع لقوا ماحدش مدور على شرعهم ولا حد عمله رصيف + +6 +00:01:08,430 --> 00:01:12,530 +ولا أسفلت ولا حاجة. فجاموا الناس مشكورين جمعوا من + +7 +00:01:12,530 --> 00:01:16,410 +بعض الفلوس وراحوا للبلدية وقالوا هتعالي يا حضرة + +8 +00:01:16,410 --> 00:01:24,650 +البلدية اعمليلنا الشارع هذا ليس مسئولية شماعية هذا + +9 +00:01:24,650 --> 00:01:29,910 +الناس عندها مشكلة وبدأت تحلها ليش؟ هم جابوا فلوس من + +10 +00:01:29,910 --> 00:01:35,370 +مالهم الخاص مش من الأرباح وهم ناس عاديين وليست + +11 +00:01:35,370 --> 00:01:40,110 +شخصيات اعتبارية، بمعنى هم مش مؤسسات، يعني لو إجت + +12 +00:01:40,110 --> 00:01:44,890 +مؤسسة فلان ولا محطة بنزين علان ولا شركة أبسرمين + +13 +00:01:44,890 --> 00:01:47,890 +وجاءت جارة تعالوا أنا بدي أسوي الشارع، هذه مسئولية + +14 +00:01:47,890 --> 00:01:54,390 +الشماعية، زي لما أنا وياكن نكون نطلع المسجد واللي + +15 +00:01:54,390 --> 00:02:01,660 +ييجي بده شوية دهانة ونتبرع ونجمع التبرعات مسئول + +16 +00:02:01,660 --> 00:02:07,360 +مسجد، هذه ليست مسئولية اجتماعية لكن لو جاء الإنسان + +17 +00:02:07,360 --> 00:02:11,440 +عنده شركة وجاب من أرباحه وعمل، هذه مسئولية + +18 +00:02:11,440 --> 00:02:15,340 +اجتماعية شكراً يا وسام على المثال اللي خلينا نوضح + +19 +00:02:15,340 --> 00:02:19,080 +أكثر يعني + +20 +00:02:19,080 --> 00:02:21,540 +هم لاقوا ما حدا مش مدور على شرعهم، دورهم، مش بالهم + +21 +00:02:21,540 --> 00:02:25,870 +يساوي، بيقدروا يستنوا يعني لآخر الزمن؟ فهذا المقصود + +22 +00:02:25,870 --> 00:02:28,910 +بالمسؤولية الشماعية، هذا المقصود بالمسؤولية + +23 +00:02:28,910 --> 00:02:30,710 +الشماعية واضح ولا أعيدها؟ + +24 +00:02:33,280 --> 00:02:36,360 +أعيدها؟ أتمنى، واضحة أتمنى، واضحة يا دكتورة أحد + +25 +00:02:36,360 --> 00:02:40,040 +عنده سؤال أو مداخلة؟ آه ممكن بعد إذنك عارفين + +26 +00:02:40,040 --> 00:02:46,140 +بنفسك؟ هيا، هيا فضله هيا هلأ ما بعرف صحيح إذا + +27 +00:02:46,140 --> 00:02:50,300 +أنا بس أنه بعض الأنشطة اللي شفناهم من باب + +28 +00:02:50,300 --> 00:02:54,220 +المسؤولية المجتمعية اللي بعرفوا أن الناس المنفذين + +29 +00:02:54,220 --> 00:02:58,360 +مش لازم يكون لهم fees ما بياخدوا أجورة، بكون عملهم + +30 +00:02:58,360 --> 00:02:59,000 +تطوعي + +31 +00:03:17,850 --> 00:03:19,250 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +32 +00:03:28,700 --> 00:03:32,320 +خلّينا نرجع مثلاً، قبل سنة كانت شركة جوال عاملة + +33 +00:03:32,320 --> 00:03:37,480 +حملة اللي هو تنظيف شاطئ بحر غزة صحيح، كانت كل + +34 +00:03:37,480 --> 00:03:39,600 +الشباب اللي بيشتغلوا ضمن هذه الحملة عبارة عن + +35 +00:03:39,600 --> 00:03:45,860 +متطوعين آه، هذه ممكن، تطوع، تمام، وغالباً في جامعات + +36 +00:03:45,860 --> 00:03:49,640 +ومنها الإسلامية بتطلب تطوع من الشباب 60 ساعة، + +37 +00:03:49,640 --> 00:03:53,020 +فممكن هي تندرج معها يعني، هي الشباب، بس أنتو + +38 +00:03:53,020 --> 00:03:57,670 +هاتوا مواد التنظيف؟ وكذا، وبنجيب احنا الشباب على + +39 +00:03:57,670 --> 00:04:00,470 +فكرة يعني ممكن أنتي تنسقي مع المؤسسات اللي عندها + +40 +00:04:00,470 --> 00:04:04,410 +التعليم اللي عندها فيه تطوع من ضمن المساقات تمام، + +41 +00:04:04,410 --> 00:04:08,510 +بزقيا ثانياً مثلاً في احنا في مركز معانا مشروع اللي + +42 +00:04:08,510 --> 00:04:16,320 +هو تعزيز قدرات اللاجئين في المخيمات جزء منه، هذا + +43 +00:04:16,320 --> 00:04:21,720 +المشروع بيشتغل اللي هو تنفيذ أنشطة بتساعد أو بتسهل + +44 +00:04:21,720 --> 00:04:25,120 +الحياة على الناس في المخيمات كل الناس، كل الشباب + +45 +00:04:25,120 --> 00:04:28,360 +اللي بيشتغلوا تحت هذه الحملات بنسميهم وكلاء تغيير + +46 +00:04:28,360 --> 00:04:35,030 +وبيكونوا بيشتغلوا بشكل مجاني، متطوع، بالظبط فهي هل + +47 +00:04:35,030 --> 00:04:37,950 +هذا تنطبق على كل الأشياء ولا فعلياً بشري؟ لأ + +48 +00:04:37,950 --> 00:04:44,170 +السؤال مركز معنى هل هذا ضمن شغله وأهدافه ولا هذا + +49 +00:04:44,170 --> 00:04:50,950 +تطوع منه وجالب عمل كذا؟ اللي هو ضمن شغله وأهدافه + +50 +00:04:50,950 --> 00:04:54,870 +أنه تقديم خدمات للمجتمع أوكي، بس فعلياً في هذه + +51 +00:04:54,870 --> 00:04:59,070 +الحملات ما بيكون صياغة التدخلات من المركز ذاته، + +52 +00:04:59,070 --> 00:05:02,610 +بيكون في عندنا لجان بينعمل مجموعات مركزة مع الأهالي + +53 +00:05:02,610 --> 00:05:06,710 +أو في المخيمات، وتصاغ هذه الأنشطة، وبناء على + +54 +00:05:06,710 --> 00:05:11,350 +أولوياتهم، بتتم التنفيذ هلأ بيصير أنه أنا قصدك أنه + +55 +00:05:11,350 --> 00:05:13,970 +هل هي من باب المسؤولية المجتمعية ولا لأ بس أنا + +56 +00:05:13,970 --> 00:05:17,270 +بتوقع أنه آه طالما … لأ هل هي جاءها شغله هو فاتح + +57 +00:05:17,270 --> 00:05:22,990 +مركز معها عشان هذه الأعمال؟ لأ لأ لأ هي من بعض + +58 +00:05:22,990 --> 00:05:27,790 +المشاريع كدعم للمسؤولية المجتمعية وكمان كتحسين + +59 +00:05:27,790 --> 00:05:33,270 +فرص أو تعزيز مهارات التطوع عند الشباب آه ممتاز هي + +60 +00:05:33,270 --> 00:05:39,570 +معناتها دكتورة؟ تفضلي هيّا بتقول إن هو لتعزيز روح + +61 +00:05:39,570 --> 00:05:42,290 +التطوع أو فرص التطوع، يعني هو من البداية عارف إن + +62 +00:05:42,290 --> 00:05:43,650 +هذا العمل هو تطوعي + +63 +00:05:46,020 --> 00:05:48,720 +فبما يعني، بما أنه من البداية عارف إنه هذا شغل + +64 +00:05:48,720 --> 00:05:52,720 +تطوعي، فبتصور لأنه فيه أكثر من استراتيجية ممكن + +65 +00:05:52,720 --> 00:05:55,060 +للمسؤولية الاجتماعية، ممكن يكون تطوع، ممكن يكون + +66 +00:05:55,060 --> 00:05:58,340 +مدفوع الأجر، فهذا باعتمد على نوع النشاط و… – حسب + +67 +00:05:58,340 --> 00:06:00,820 +الموازنة والاتفاق. – حسب الموازنة والاتفاق، آه. – + +68 +00:06:00,820 --> 00:06:05,360 +والاتفاق. – أكيد. لأن السؤال يهيئ، في تقارير + +69 +00:06:05,360 --> 00:06:10,680 +الإدارية لمركز معنى، أدرجت الشغل هذا ضمن إيش؟ + +70 +00:06:13,860 --> 00:06:17,140 +ضمن التدخلات أو ضمن الإنجازات بتاعة المركز + +71 +00:06:17,140 --> 00:06:22,530 +الموازنة لأ مش موازنة، مش شغل. لأ، في الإنجاز، آه، + +72 +00:06:22,530 --> 00:06:27,270 +تم الإنجازات إنه إحنا نفذنا ثلاث حملات، هذه + +73 +00:06:27,270 --> 00:06:31,890 +الحملات كانت مصاغة بهذا الشكل، بناءً، يعني أنا ما + +74 +00:06:31,890 --> 00:06:34,930 +جئت من بداية المشروع قبل ما أنا لو وقعت + +75 +00:06:34,930 --> 00:06:38,370 +الـagreement مع الممول، قلت أنا بدي أحقق كذا وكذا + +76 +00:06:38,370 --> 00:06:42,330 +وكذا، لأ، هذه ما كانت، أنا أدرجت بس في الموازنة، + +77 +00:06:42,330 --> 00:06:46,270 +فلوس مثلاً، عندي ثمان حملات، كل حملة لها budget + +78 +00:06:46,270 --> 00:06:47,590 +ألف يورو، + +79 +00:06:50,300 --> 00:06:53,840 +فما بتكون أحداث أو أهداف من قبل واضحة هذه مسئوليات + +80 +00:06:53,840 --> 00:06:58,340 +الشماعية بس برضه عشان طبيعة عمل المؤسسة أنه مؤسسة + +81 +00:06:58,340 --> 00:07:02,920 +تعاونية و NGOs فأحياناً بتحس إنهم بيدخلوا في بعض، + +82 +00:07:02,920 --> 00:07:06,420 +ماشي؟ طب خلّيني آه، يمكن أنا أقربلك مثلاً إشي ثاني، + +83 +00:07:06,420 --> 00:07:09,740 +حلوة فيه؟ آه، في عندنا مثلاً مشكلة بس يا عزيزي يا + +84 +00:07:09,740 --> 00:07:13,580 +أستاذ أتوجه الكلام للجميع وليس لليلي واحدة آه تمام، + +85 +00:07:13,580 --> 00:07:17,280 +أنا على افتراض إن الكل بيسمعنا، فده، كده، هلأ + +86 +00:07:17,280 --> 00:07:21,040 +المفروض بننفذ مشروع اسمه مشروع نجاحها، هذا المشروع + +87 +00:07:21,040 --> 00:07:24,960 +لدعم الفتيات الرياضيات في القطاع الزراعي والاقتصاد + +88 +00:07:24,960 --> 00:07:28,760 +الأخضر، ممتاز، هلأ كجمع موجود عندنا، احنا المفروض + +89 +00:07:28,760 --> 00:07:33,120 +يصير عندنا اللي هو مثلاً بالتدريبات، ندرب خمسمائة + +90 +00:07:33,120 --> 00:07:37,100 +بغزة، ألف وخمسمائة بالضفة يكون عندنا مثلاً تقديم + +91 +00:07:37,100 --> 00:07:41,300 +منح لدراسة الدبلومات المهنية والزراعية، لنفترض، + +92 +00:07:41,300 --> 00:07:44,180 +عدد في غزة وعدد في الضفة، هذه أنشطة، okay، ما بقدر + +93 +00:07:44,180 --> 00:07:50,560 +أقول عنها مسئولية مشتركة، لكن في نشاط آخر ضمن + +94 +00:07:50,560 --> 00:07:55,840 +المشروع حطينا اللي هو تشكيل فريق تغيير مجتمعي، + +95 +00:07:56,530 --> 00:08:01,610 +تمام؟ وهذا الفريق يتم التعاقد معه بشكل مجاني لا + +96 +00:08:01,610 --> 00:08:06,610 +يتقاضى أي أجرة تطوع وإنما يُرصد له موازنة لتنفيذ + +97 +00:08:06,610 --> 00:08:09,970 +أنشطة إيش هذه الأنشطة دورها؟ اليوم أنا بمشروع قادر + +98 +00:08:09,970 --> 00:08:14,190 +أصل لـ 500 لكن الرياضيات العدد يتعدى ذلك اللي ما + +99 +00:08:14,190 --> 00:08:17,330 +بيقدر يستفيد من الأنشطة المباشرة يكون كمستفيد + +100 +00:08:17,330 --> 00:08:21,950 +مباشر كهدف من أهل البشرية بيستفيد من الحملات أنا + +101 +00:08:21,950 --> 00:08:25,410 +عندي مشكلة بتسويق طبعاً هذه الحملات أصبحت بناء على + +102 +00:08:25,410 --> 00:08:28,210 +focus groups اللي عملت مع الرياضيات وشو أكثر + +103 +00:08:28,210 --> 00:08:31,830 +المشاكل لهم فهدف مسئولية ومجتمعية واضح حاجة + +104 +00:08:35,630 --> 00:08:39,430 +Okay أنا بتوقع عشان إحنا نقدر نفرق يا صبايا ما بين + +105 +00:08:39,430 --> 00:08:43,070 +المسؤولية المجتمعية وما بين إنه نشاط لزامي للمؤسسة + +106 +00:08:43,070 --> 00:08:47,130 +لازم أسأل حالي هل كانت التدخلات مصاغة بناء على + +107 +00:08:47,130 --> 00:08:52,190 +أهداف ورؤية المؤسسة صحيح هل كانت بناء على شو الناس + +108 +00:08:52,190 --> 00:08:55,130 +اللي أنا بدأت أستهدفها أو أقدم لها هذه خدمة محتاجة + +109 +00:08:55,130 --> 00:08:58,970 +أيوه ببناء على حل مشكلة قائمة إحنا ممكن نحل فيها + +110 +00:08:58,970 --> 00:09:03,820 +يعني بالظبط هذا اللي أنا بتوقع طبعاً إحنا ممكن نقف + +111 +00:09:03,820 --> 00:09:07,560 +عن جامعات مؤسسات المجتمع المدني NGOs لأن في + +112 +00:09:07,560 --> 00:09:12,600 +منها جزء خير فممكن الإنسان يقعد يوجف يحلل ويشوف + +113 +00:09:12,600 --> 00:09:15,420 +مين مصلحته مين ومين شغله لكن لما نتكلم عن شركة + +114 +00:09:15,420 --> 00:09:19,580 +جوال اللي إنها ربحية من فلسطين ربحية جامعات فلسطين + +115 +00:09:19,580 --> 00:09:23,080 +ربحية سهل هذا لأن أرباحك وأندك توديها في حاجة ما + +116 +00:09:23,080 --> 00:09:27,000 +لهاش علاقة في شغلها هلأ، كمان ممكن يا دكتورة في هذه + +117 +00:09:27,000 --> 00:09:28,060 +المؤسسات ‏- تفضل + +118 +00:09:28,060 --> 00:09:51,540 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +119 +00:09:54,970 --> 00:09:58,670 +ممتاز شكراً يالا بعد إذنك بعد إذنك دكتورة ممكن فضلاً + +120 +00:09:58,670 --> 00:10:01,890 +فضلاً هلأ إذا حضرتك حكيتي طبعاً إنه مثلاً زي ماكس + +121 +00:10:01,890 --> 00:10:05,590 +معناها NGOs هلأ أنا بفكر إنه أو هو ممكن يكون + +122 +00:10:05,590 --> 00:10:10,350 +أكيد NGOs وطبيعة مشاريعها وأنشطتها بالأغلب ممكن + +123 +00:10:10,350 --> 00:10:13,050 +هي تندرج تحت أكيد المسؤولية الاجتماعية لأنه هي + +124 +00:10:13,050 --> 00:10:17,140 +بالغالِب بتحكي وبتعبر عن احتياجات للناس، بغض النظر، + +125 +00:10:17,140 --> 00:10:19,600 +يعني حسب طبيعة المشروع والمؤسسة الـ private + +126 +00:10:19,600 --> 00:10:22,000 +«sectors» يمكن هما أكثر اللي إحنا بنحكي عنهم هو + +127 +00:10:22,000 --> 00:10:25,920 +اللي هي الاجتماعية بننها بالظبط، لأن الـ «NGO» هي + +128 +00:10:25,920 --> 00:10:29,700 +بالعادة بتكون مشاريعها وأنشطتها من ثقة إنه أنا + +129 +00:10:29,700 --> 00:10:32,920 +بحدد احتياج فعلي للناس، وإيش ممكن يكونوا محتاجين + +130 +00:10:32,920 --> 00:10:35,740 +وكذا، وبناء عليها أنا ببني الـInterventions تعوني، + +131 +00:10:35,740 --> 00:10:40,680 +وهنا بيكون كثير الشغال هم موجهة لخدمة المجتمع أو + +132 +00:10:40,680 --> 00:10:43,520 +خدمة حفرة المجتمع بالخدمات المختلفة الـprivate +133 +00:10:43,520 --> 00:10:46,720 +sectors هو يمكن أكثر اللي احنا بدنا نفكر فيه هو + +134 +00:10:46,720 --> 00:10:51,040 +عنده مصطلبة اجتماعية و لا لأ بيطبقها و لا لأ لإنها + +135 +00:10:51,040 --> 00:10:53,000 +دي كانت مش ربحية المؤسسات اللي احنا بنحكي عنها + +136 +00:10:53,000 --> 00:10:57,060 +تانية أو خيرية لكن أنـها ممكن تلاقي نفسها أنـها ممكن + +137 +00:10:57,060 --> 00:11:01,980 +تساعد في شغل معين إذا بتساعد يعني بالظبط بس هم هنا + +138 +00:11:01,980 --> 00:11:04,300 +الناس لما طالبوا المسؤولية الاجتماعية طالبوا + +139 +00:11:04,300 --> 00:11:07,200 +القطاعات الخاصة لإن حكينا من البداية عن الأربعة، + +140 +00:11:07,200 --> 00:11:11,500 +ماشي؟ صحيح شكراً للمداخلات، و هذا برك الله فيكم، + +141 +00:11:11,500 --> 00:11:15,860 +الآن slide 11 اتكونوا استراتيجيات التعامل مع + +142 +00:11:15,860 --> 00:11:20,680 +المسؤولية الاجتماعية استراتيجيات معناها خطة طويلة + +143 +00:11:20,680 --> 00:11:26,480 +الأجل يعني إحنا كيف ممكن نتعامل معاها أستاذة نور + +144 +00:11:26,480 --> 00:11:27,240 +جبرت، فضلي + +145 +00:11:30,220 --> 00:11:31,720 +‏- السلام عليكم يا عزيزي يا دكتور. ‏- الله عفوك، + +146 +00:11:31,720 --> 00:11:35,820 +فضل. استراتيجيات التعامل مع المسئولية الاجتماعية، + +147 +00:11:35,820 --> 00:11:38,300 +استراتيجية الممنع وعدم التبني والاستراتيجية + +148 +00:11:38,300 --> 00:11:42,920 +الدفاعية والاستراتيجية التكيّف، استراتيجية الممنع + +149 +00:11:42,920 --> 00:11:45,480 +وعدم التبني، تجنب الاتفاق على الانشطة الاجتماعية + +150 +00:11:45,480 --> 00:11:48,300 +والتركيز على الأولويات الاقتصادية، ‏- الاهتمام + +151 +00:11:48,300 --> 00:11:51,680 +بالوضع الاقتصادي، ‏إنه يا أخوات، والله بصح يا + +152 +00:11:51,680 --> 00:11:57,460 +جماعة أنا شركة شغلة فيها عشرين عامل، وهني بكافح + +153 +00:11:57,460 --> 00:12:03,500 +البطالة،هني بحارب الفقر، لأن هنا بيبعد عن الأمور + +154 +00:12:03,500 --> 00:12:07,020 +الاجتماعية، مالوش علاقة بتنظيف الشارع، مالوش علاقة + +155 +00:12:07,020 --> 00:12:10,800 +بالشعب، مالوش علاقة، بس، بيجينا من ناحية اقتصادية، + +156 +00:12:10,800 --> 00:12:14,620 +بيجينا من ناحية إيش؟ اقتصادية، إحنا هنا بنساعد + +157 +00:12:14,620 --> 00:12:18,620 +الأسر الفقيرة المستورة، بنوزّي حاجات، ماشي، + +158 +00:12:18,620 --> 00:12:23,240 +عفواني، استجابة استراتيجية الدفاعية، اتفضلي، + +159 +00:12:23,240 --> 00:12:25,500 +القيام بالحد الأدنى القانوني المفروض من الدور + +160 +00:12:25,500 --> 00:12:30,010 +الاجتماعي لحماية المنظمة،يعني بيقطع من جلده عشان + +161 +00:12:30,010 --> 00:12:35,250 +ماحدش بيقول وين أرباحه بدل ما يعمله حاجة عدلة + +162 +00:12:35,250 --> 00:12:38,050 +بيعمل حاجة بسيطة عشان ماحدش بيقول هيه رغم أن هو + +163 +00:12:38,050 --> 00:12:44,150 +يعني إيش مش دافع حاجة أصلا بس هو أقل حاجة حد + +164 +00:12:44,150 --> 00:12:48,270 +الأدنى أيوة استراتيجية التكيف قبول دور اجتماعي + +165 +00:12:48,270 --> 00:12:51,470 +ومحاولة الوفاق بجوانب اقتصادية وقانونية وأخلاقية + +166 +00:12:51,470 --> 00:13:07,120 +ممتاز سؤال موجه للطالبة أسماء أبو ربو أسماء أسماء + +167 +00:13:07,120 --> 00:13:11,360 +مدللين + +168 +00:13:11,360 --> 00:13:15,060 +السؤال + +169 +00:13:15,060 --> 00:13:20,760 +بسيط على فكرة مدلين يا مدلين + +170 +00:13:23,570 --> 00:13:26,110 +إيش الدعوة؟ أنتوا فاتحين المباشر و رايحين تنام و + +171 +00:13:26,110 --> 00:13:32,910 +لا إيش؟ رواند الأغى؟ – يا عزيزي العافية دكتورة. – + +172 +00:13:32,910 --> 00:13:35,730 +الله عفوك، الآن يا أنتي سؤال بسيط، أي استراتيجيات + +173 +00:13:35,730 --> 00:13:41,170 +هذه أفضل؟ – طبعا استراتيجيات التكييف. – ممتاز، + +174 +00:13:41,170 --> 00:13:45,250 +هدول الناس بيخافوا ربنا، ماشي؟ بيخدموا المجتمع + +175 +00:13:45,250 --> 00:13:50,010 +بزمن و ضمير، هدول بخلق، يعني بيعملوا و بيعملش مع + +176 +00:13:50,010 --> 00:13:54,760 +بعض،يعني عنده مئات ألف لارباح وبيروح مطلّعله مائة + +177 +00:13:54,760 --> 00:13:58,920 +دولار مسئولية اجتماعية زي لما واحد الله فاتحها + +178 +00:13:58,920 --> 00:14:04,820 +عليه ومبسوط بتعش تتبرع بيعطيك عشرة شكل الممانعة كل + +179 +00:14:04,820 --> 00:14:07,040 +ما نيجي نقول وان مستوى تكل الشمعية إحنا مشغلين + +180 +00:14:07,040 --> 00:14:14,240 +الناس إحنا عندنا بنقدم و بنعمل و بنسوّن إذن هذا + +181 +00:14:14,240 --> 00:14:18,720 +تحت ستار الموظفين أن هو بيقل البطالة و هوصف + +182 +00:14:18,720 --> 00:14:24,050 +مابيعملش حاجة اجتماعية وهذا بيقطع من جلده، وهذا هو + +183 +00:14:24,050 --> 00:14:28,450 +المطلوب، هذا هو المطلوب، أن هذا واجب، هذا عاشر، + +184 +00:14:28,450 --> 00:14:32,610 +واجب ودكتورة فعليا هو بيكون بتحجز أن مش عالغة + +185 +00:14:32,610 --> 00:14:38,710 +دكتورة أنت مادت عليا قبل شوية من معانا صدق جدة + +186 +00:14:38,710 --> 00:14:46,530 +أهلا وسهلا أهلا وسهلا المبادرة التطوعية دور الشميعي + +187 +00:14:46,530 --> 00:14:50,590 +واسع جداً بحيث تأخذ مصلحة المجتمع تطلعته في كل + +188 +00:14:50,590 --> 00:14:54,990 +قرارات إيش المنظمة بنحنا الـStrategies المطلوبين + +189 +00:14:54,990 --> 00:15:00,050 +التكيف والمبادرة التطوعية الشركات اللي بتحصل + +190 +00:15:00,050 --> 00:15:06,150 +أرباحها لزي الاتصالات والبنوك الأصل تكيف ومبادرة + +191 +00:15:06,150 --> 00:15:10,240 +تطوعية كمانعيدها تاني، الشركات اللي بتحصل أرباح + +192 +00:15:10,240 --> 00:15:14,940 +عالية ويتنزل في تقاريرها المالية جداش أرباحها في + +193 +00:15:14,940 --> 00:15:19,580 +السنة بالملايين، مبادرة التوعية نعم الله عفوك يعني + +194 +00:15:19,580 --> 00:15:23,260 +بس أنا بدي أحكي مشكلة، أنا الـNet عندي سيء، فيعني + +195 +00:15:23,260 --> 00:15:26,280 +لو أزعجت على اسم، يبقوا الـPage عندي، ماشي مش + +196 +00:15:26,280 --> 00:15:33,080 +مشكلة، التكييف والله احنا شركة بتربح أجد حالنا، + +197 +00:15:33,080 --> 00:15:36,360 +يعني أنا ليه محل ببيعه بشري وساتر نفسي وبياخد شوية + +198 +00:15:36,360 --> 00:15:40,380 +أرباح لوجه اللي بعمل فيها مسئولية اجتماعية، إذا + +199 +00:15:40,380 --> 00:15:44,020 +مرة تانية عشان فرق بين هاد وهاد، إذا كانت شركات + +200 +00:15:44,020 --> 00:15:49,040 +الاتصالات والبنوك والمستشفيات الخاصة والجامعات + +201 +00:15:49,040 --> 00:15:53,260 +الخاصة، هذه الستراتيجية الأصل هي اللي بتعتمدها، + +202 +00:15:53,260 --> 00:15:59,860 +الشركات الصغيرة.معكوا يا جماعة، عاملين زي دول + +203 +00:15:59,860 --> 00:16:03,360 +بسيطيني ماشي + +204 +00:16:03,360 --> 00:16:08,400 +أنا تمهين الأوطان، ماقدرش بروح للبعد أنا عيد أشياء + +205 +00:16:08,400 --> 00:16:10,460 +تانية، إيش الفرق بين هذي و بين هذي؟ إذا كانت + +206 +00:16:10,460 --> 00:16:15,920 +المؤسسات أرباحها عظيمة، هائلة، قولنا زي شركة + +207 +00:16:15,920 --> 00:16:23,410 +الاتصالات والبنوك وجامعة فلسطين، نقع عليها والجوال + +208 +00:16:23,410 --> 00:16:27,450 +والمستشاريات الخاصة ومنظمات التعليمية أيوة هذه + +209 +00:16:27,450 --> 00:16:34,190 +لازم تتبنى هذه الستراتيجية لكن شركة صغيرة حاجة + +210 +00:16:34,190 --> 00:16:38,290 +بالحال محل لكن بيربح و الله فاتحها عليه لكن مش + +211 +00:16:38,290 --> 00:16:42,150 +بالملايين بيربح ممكن التكييف يعني ممكن ياشيء + +212 +00:16:42,150 --> 00:16:46,190 +التكييف يعني يشوفله حاجة بسيطة بدها عمل برا و يعمل + +213 +00:16:46,190 --> 00:16:49,690 +اللي لها ممكن أعطي مثال يا دكتورة؟ تفضلي ممتاز + +214 +00:16:49,690 --> 00:16:55,580 +تفضلي أيام كانوا ما جسفوا بيت للعروسان ما كأسمع + +215 +00:16:55,580 --> 00:17:00,260 +اتفضل يا عزيزي في مثلا محلات بودة الاتفار مثلا بيت + +216 +00:17:00,260 --> 00:17:05,220 +للعروس في محل كوافر يعني يعملوا كوافر للسنجانة دي + +217 +00:17:05,220 --> 00:17:08,240 +يعني من استراتيجية التكييف يعني هم ماحشوا مبلغ + +218 +00:17:08,240 --> 00:17:11,180 +طائر بس يقدروا يساعدوا كفيرة تضحيش بالبلاي؟ مسألة + +219 +00:17:11,180 --> 00:17:16,520 +اجتماعية مثلا في مثلا شركة جوال وفرت لهم إيه شركة + +220 +00:17:16,520 --> 00:17:22,410 +فلسطين وفرتها بقى استراتيجية البلد ممتاز، شكرًا على + +221 +00:17:22,410 --> 00:17:26,510 +التوضيح، شكرًا على التوضيح السؤال التاني، ادخلوا + +222 +00:17:26,510 --> 00:17:30,030 +استراتيجية التعامل مع المسؤولة الاجتماعية ليها + +223 +00:17:30,030 --> 00:17:33,370 +توضيح المبادرة + +224 +00:17:33,370 --> 00:17:37,030 +التطوعية راحت شركة الاتصالات اتطلعت لك تشارع + +225 +00:17:37,030 --> 00:17:39,850 +الرشيد تبع البحر انكسر ووضعه صعب جلد اسمع يا + +226 +00:17:39,850 --> 00:17:43,250 +جماعة، يا بلدية غزة، يا وزارة الأشغال، أنا بدأ + +227 +00:17:43,250 --> 00:17:48,170 +أسوي، هي الموازنة وراحوا يملوه، زبطوه، مخططاته مية + +228 +00:17:48,170 --> 00:17:53,590 +لمية لأن هما أخدوا زميع من المبادرة، هما أخدوا زميع + +229 +00:17:53,590 --> 00:17:55,650 +من المبادرة، ما استنوا أحد يقولهم تعالوا و لا و لا + +230 +00:17:55,650 --> 00:17:59,950 +أرباح، استراتيجية التكيف، العمل مطلوب أخلاقيا + +231 +00:17:59,950 --> 00:18:04,590 +وقانونيا، + +232 +00:18:04,590 --> 00:18:07,390 +عامة فيه مركز لياقة، والله هو سوق وماشي وعليه + +233 +00:18:07,390 --> 00:18:11,510 +إقبال وفيه أرباح، مش فيش، فيه أرباح، فلما إجت + +234 +00:18:11,510 --> 00:18:14,710 +المدارس، قال رحمة على مدرسة ما، قالهم والله + +235 +00:18:14,710 --> 00:18:18,270 +اعطوني، كشف باسمها الطلبة المحتاجين شنط وقرطصية + +236 +00:18:18,270 --> 00:18:24,220 +وانا بتكفل. طب هو قدرته مابقدرش يسوي شارع وولا بقدر + +237 +00:18:24,220 --> 00:18:27,380 +يبني في مدرسة، لكن بإمكانه، آه، هذا اسمها التكييف + +238 +00:18:27,380 --> 00:18:31,720 +يأتي + +239 +00:18:31,720 --> 00:18:35,100 +أحدهم صاحب، لازم يا أخوات يكون عنده مشروع، مش زي + +240 +00:18:35,100 --> 00:18:37,500 +ما اتوا الـMetal تبع خانيونس، لازم هو يكون عنده + +241 +00:18:37,500 --> 00:18:43,760 +مشروع أحدهم راح على مدرسة، لجى فيه ساجر في أحد + +242 +00:18:43,760 --> 00:18:48,580 +الصفوف، فيه مشكلة، جال يا جماعة خد الفلوس وظبطوا + +243 +00:18:48,580 --> 00:18:55,730 +الساجر، خلاص الحد الأدنى المطلوب قانونياً، بتفعله + +244 +00:18:55,730 --> 00:19:02,450 +عشرة شكل، هدول عشان شكل، بحط نفسه، بس هو يعني + +245 +00:19:02,450 --> 00:19:04,850 +حقيقة لو طلعت، مابتلاقوش يعمل حاجة، مابتلاقوش يعمل + +246 +00:19:04,850 --> 00:19:14,150 +حاجة، ممانعة، مالوش دعوة، يرفضوا المشاركة، وهذا + +247 +00:19:14,150 --> 00:19:18,930 +يجب أن يتعرض للمسارق القانونية، لو في دولة، + +248 +00:19:18,930 --> 00:19:27,560 +بتعرضوا للمسارق القانونية، زي الـ answer للأسئلة هل + +249 +00:19:27,560 --> 00:19:32,080 +تقوم شركة الكهرب بمسئوليتها الاجتماعية تجاه + +250 +00:19:32,080 --> 00:19:37,200 +الغلبة؟ المواطنين؟ لأ لأ + +251 +00:19:39,140 --> 00:19:42,840 +يعني الأمن 14 سنة أكم جهاز في المنزل انحرج أو + +252 +00:19:42,840 --> 00:19:46,420 +حملناه وروحنا صلحناه من ورا الكهربجي والكهرباء ضعيف + +253 +00:19:46,420 --> 00:19:49,060 +الكهربجي وهم ما عاملين حياتهم ما عندهم مش خبر على فكرة + +254 +00:19:49,060 --> 00:19:57,740 +كتير من الأجهزة ما عندهم مش خبر هم ما بدلوش يعني الآن + +255 +00:19:57,740 --> 00:20:00,280 +تقييم الأداء الاجتماعي + +256 +00:20:00,280 --> 00:20:04,680 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +257 +00:20:05,740 --> 00:20:09,960 +Okay، تقييم الأداء الاجتماعي إن تقييم أداء منظمات + +258 +00:20:09,960 --> 00:20:13,280 +الأعمال اليوم لا يقتصر على اعتماد المؤشرات، بل + +259 +00:20:13,280 --> 00:20:16,540 +أصبح أكثر شمولاً باعتماده على معايير مالية وغير + +260 +00:20:16,540 --> 00:20:20,720 +مالية. إذن شركة جواي بتكون مش ناجحة لأنها بتربح، + +261 +00:20:20,720 --> 00:20:24,780 +لا، هي بتربح وإيش كمان بتعمل للمجتمع، اللي هي + +262 +00:20:24,780 --> 00:20:28,320 +المعايير غير المالية، مش كل شيء قاس بالمال، فضلوا + +263 +00:20:31,070 --> 00:20:35,250 +صحيح يعتمد تقييم الأداء الاجتماعي للمنظمة على + +264 +00:20:35,250 --> 00:20:38,590 +مُراجعة أداء المنظمة ومساهمتها اتجاه مختلف أصحاب + +265 +00:20:38,590 --> 00:20:42,570 +المصالح من مالكين وعاملين ومنافسين ومجتمع محلي + +266 +00:20:42,570 --> 00:20:46,490 +وبيئة طبيعية وطبيعية والأقليات وذوي الاحتياجات + +267 +00:20:46,490 --> 00:20:51,650 +الخاصة وغيرها ممتاز، ممتاز اللغة عندها كثير والله + +268 +00:20:51,650 --> 00:20:54,970 +فاتحها عليها وعندها قبل تاخد على العروسة الواحدة + +269 +00:20:54,970 --> 00:21:00,000 +شيء فلان راحت شرتلها ثلاث كراسي متحركة وخططها في + +270 +00:21:00,000 --> 00:21:05,440 +مستشفى شرتها من أرباح الكوفي هي بالنسبة لها صدقة + +271 +00:21:05,440 --> 00:21:07,500 +بس بالنسبة لإن احنا في العلم مسؤوليات جمعية + +272 +00:21:07,500 --> 00:21:12,820 +بالنسبة لإن احنا مسؤوليات جمعية okay إذا التقييم + +273 +00:21:12,820 --> 00:21:16,840 +نجاح المؤسسة لا يعتمد فقط على الأرباح عفواً + +274 +00:21:20,170 --> 00:21:26,010 +تدقيق المسؤولية الاجتماعية، تقييم وفحص المساهمات + +275 +00:21:26,010 --> 00:21:29,910 +اللي بتكون فيها إيش المؤسسات، يعني احنا نضلنا نطلع + +276 +00:21:29,910 --> 00:21:34,070 +المنافسين ونشوف هم إيش بيساووا، نعمل زيهم، نشوف + +277 +00:21:34,070 --> 00:21:41,090 +إنه حاجة جديدة، زي هيك يعني، ما نرفضش المساعدة، + +278 +00:21:41,090 --> 00:21:45,810 +الحكومة ومنظمات الأعمال، تأكدوا من حكاتي يا أخوات، + +279 +00:21:45,810 --> 00:21:51,980 +المسؤولية الاجتماعية، هي فرض عين على كل شركة ومشروع + +280 +00:21:51,980 --> 00:21:57,560 +ومؤسسة مسجلة في وسائل الاقتصاد والوزارات الأخرى، + +281 +00:21:57,560 --> 00:22:01,660 +لازم تقوم فيها، ماشي، وتقع تحت... ‏- دكتورة، أنا + +282 +00:22:01,660 --> 00:22:05,120 +عندي سؤال يا دكتورة ‏- ناشطة، تقع تحت طائلة + +283 +00:22:05,120 --> 00:22:09,420 +المحاسبة من الحكومة تعالوا هنا، أنتم أرباحكم + +284 +00:22:09,420 --> 00:22:12,560 +بالملايين، إيش استفاد المجتمع من ملايينكم هذه؟ + +285 +00:22:12,560 --> 00:22:16,800 +بعيداً عن الخدمة، إذاً هذا شيء بالفرض العين، لأن لو + +286 +00:22:16,800 --> 00:22:21,870 +قعدنا نستنى واحد صاحب أرباح يجي يبرع، الله أعلم، هو + +287 +00:22:21,870 --> 00:22:25,010 +ووقته، فلما نجيبها بالقانون، هو بخاف، بيروح، + +288 +00:22:25,010 --> 00:22:29,850 +بيبرع، تفضلي أسألي نفس الكلام يا دكتورة، بس أنت + +289 +00:22:29,850 --> 00:22:32,610 +سافتيني، يعني كنت بدي أسألك إنه هل فعلاً ثمانية + +290 +00:22:32,610 --> 00:22:36,570 +الفلسطيني بنتي السنة بنيجي، بنحاسب المؤسسة إذا + +291 +00:22:36,570 --> 00:22:40,330 +طلعت نسبة معينة من أرباحها أو ممتلكاتها للمسؤولية + +292 +00:22:40,330 --> 00:22:44,470 +الاجتماعية؟ لأن أنا بشوف بس يعني بيركزوا على + +293 +00:22:44,470 --> 00:22:47,350 +البنوك، على المؤسسات الكبيرة ما كل المشاريع + +294 +00:22:47,350 --> 00:22:51,050 +الصغيرة، حتى لو كانت ساحة Supermarket، أي حاجة، + +295 +00:22:51,050 --> 00:22:53,030 +اللي له أرباح كثيرة، ما أحد بيسأل عنه، يعني ما + +296 +00:22:53,030 --> 00:22:57,030 +بيبقوا مش عالية. ما هو خذ بالك، العين على القطط + +297 +00:22:57,030 --> 00:23:01,150 +السمان اللي بيسموهم، هدول عليهم العين، هو في قانون + +298 +00:23:01,150 --> 00:23:05,730 +موجود، لكن المشكلة في متابعة تنفيذ القانون، مش + +299 +00:23:05,730 --> 00:23:10,430 +مطبقة على الجميع، مش مطبقة على الجميع، للأسف يعني، + +300 +00:23:10,430 --> 00:23:14,630 +هو في قانون، في قانون التجارة قانون المؤسسة لأن + +301 +00:23:14,630 --> 00:23:17,770 +مثلاً أنا بلاحظ أنه في ناس عندها سلسلة Supermarket + +302 +00:23:17,770 --> 00:23:23,390 +في أكثر من مكان وأرباحهم بالملايين يعني أو بكثير + +303 +00:23:23,390 --> 00:23:29,710 +حاجات بس ما أحد يعني بتابعهم أو بتسألهم هو فيه خلل، + +304 +00:23:29,710 --> 00:23:34,930 +ضعف رقابة الجهات الحكومية عن الموضوع هذا خلص أهمش + +305 +00:23:34,930 --> 00:23:38,870 +الضريبة، دافع الضريبة خلاص شاطر ما فيش للأسف، موجود + +306 +00:23:38,870 --> 00:23:43,960 +القانون غير منفذ وبداله مش منفذ، ويعني لما تلاقي + +307 +00:23:43,960 --> 00:23:47,840 +إنسان ضميره حي يقول، «هني أشكر ربنا عن هالنعمة، + +308 +00:23:47,840 --> 00:23:52,580 +وأشوف لحاجة أعملها». كيف تدخل الحكومة؟ أما بشكل + +309 +00:23:52,580 --> 00:23:58,800 +مباشر، زي ما حكينا، بالقوانين والضوابط، يعني تفرض + +310 +00:23:58,800 --> 00:24:03,020 +في القانون، هذا موجود عندنا، أو بشكل غير مباشر، + +311 +00:24:03,020 --> 00:24:08,220 +ماشي، زي أنها مثلاً، لو ما عملتش مسؤولية اجتماعية، بدي + +312 +00:24:08,220 --> 00:24:12,500 +أزيد للضريبة على أرباحها. فبقول، خلّي الضريبة زي ما + +313 +00:24:12,500 --> 00:24:16,580 +هي و أعمل مسؤولية اجتماعية. أو المؤسسات اللي بتعمل + +314 +00:24:16,580 --> 00:24:20,360 +مسؤولية اجتماعية ونشيطة تاخد إعفاء، هنا تدخلت + +315 +00:24:20,360 --> 00:24:24,960 +الحكومة بشكل غير مباشر. الاتصال المباشر، + +316 +00:24:28,110 --> 00:24:31,710 +زي ما طول حكينا يا أخوات أخدنا مثال اتصالات بدها + +317 +00:24:31,710 --> 00:24:33,630 +تعمل شارع رشيد ما راحوش لحالهم يعملوه، ما ينفعش + +318 +00:24:33,630 --> 00:24:36,210 +أصلاً، هيك بدخلوا على شغل الناس، أصلاً هم مش، هم + +319 +00:24:36,210 --> 00:24:40,170 +اتصالات، شغلهم في البنية التحتية، فراحوا تواصلوا + +320 +00:24:40,170 --> 00:24:43,810 +مع البلدية واتواصلوا مع وزارة الأشغال وقدموا كتاب، + +321 +00:24:43,810 --> 00:24:46,890 +اتصالات مباشرة، أو الـLobby، الـLobby اللي هي + +322 +00:24:46,890 --> 00:24:52,590 +مجموعات الضغط الموجودة في المجتمع، زي النقابات، زي + +323 +00:24:52,590 --> 00:24:57,920 +ما طول قلنا حماية المستهلك، ماشي؟ هذه ممكن تتدخل. + +324 +00:24:58,940 --> 00:25:08,540 +لما تشوف مؤسسات، ماشي، زي مثلاً زمان، في أخت قتلتها + +325 +00:25:08,540 --> 00:25:11,960 +الله يرحمها، فطلعوا جمعيات حقوق المرأة ماشيين في + +326 +00:25:11,960 --> 00:25:16,980 +الشارع مسيرات، بطالبوا بإحقاق الحق. هدول بيؤثرون + +327 +00:25:16,980 --> 00:25:21,680 +على الحكومة، هدول إيش بيؤثرون على الحكومة؟ + +328 +00:25:21,680 --> 00:25:24,800 +زي لما يطلعوا الناس مظاهرات أو مسيرات ضد شركة كذا، + +329 +00:25:27,440 --> 00:25:30,140 +أو بلاش، اليومين هذول، من غير تحديد بالتفصيل + +330 +00:25:30,140 --> 00:25:34,140 +يعني، الناس عاملين حملة ضد رواتب الشركات، لأنها + +331 +00:25:34,140 --> 00:25:39,640 +بتاخد تسعير عالية على الخدمات اللي بتقدمها، + +332 +00:25:39,640 --> 00:25:44,060 +والموضوع نجح، فبدت الشركة تتراجع، تتراجع شركة جوال، + +333 +00:25:44,060 --> 00:25:46,960 +أنا يا أُنتي بلاش المرة الماضية طالبة حكت واتغلبت، + +334 +00:25:46,960 --> 00:25:52,280 +على فكرة القص من مقاطع الفيديو كثير متعب، فبلاش، + +335 +00:25:52,280 --> 00:25:54,800 +أنا عشان أتبليغ وبدور، يعني ما عنديش مشكلة أقول + +336 +00:25:54,800 --> 00:25:59,210 +فلان، بس عشان ما تطلعش طالب تشتغل في المكان وقصة يا + +337 +00:25:59,210 --> 00:26:03,010 +Miss أنا مش عايزة أضل أجزجز في المحاضرات يعني + +338 +00:26:03,010 --> 00:26:08,150 +المشكلة دي تاخد وقت منها فأبصر مين عاملين حملة على + +339 +00:26:08,150 --> 00:26:11,350 +الفيسبوك مقاطعتهم عشان هم مرفعين التسعيرة خلاص فأنت + +340 +00:26:11,350 --> 00:26:14,370 +في العالم وفي المجتمع وفي الفيسبوك عارفة عن إيش بقى + +341 +00:26:14,370 --> 00:26:20,530 +أحكي لجان الدعم السياسي هذه + +342 +00:26:20,530 --> 00:26:25,160 +بتكون فقط أيام الانتخابات أيام الانتخابات مدير + +343 +00:26:25,160 --> 00:26:29,920 +البنك مرشح نفسه للانتخابات، فهو بيدعم حملات + +344 +00:26:29,920 --> 00:26:34,980 +انتخابية، هذه للانتخابات فقط، ماشي زي الـAntrim ع + +345 +00:26:34,980 --> 00:26:38,480 +سبيل الـMetal، الـMetal High فيه كثير رجال الأعمال + +346 +00:26:38,480 --> 00:26:45,160 +بيدعموه بمولولهم الحملة الانتخابية، الأفضل Puffers + +347 +00:26:45,160 --> 00:26:52,080 +أعمل + +348 +00:26:52,080 --> 00:26:59,940 +حاجة لمصلحتي، يعني المنظمة تفضل أن تقوم بفعل هذا + +349 +00:26:59,940 --> 00:27:04,260 +الشيء لمصلحتها هي أولاً بعدين مصلحة المجتمع، يعني + +350 +00:27:04,260 --> 00:27:09,920 +عشانك سميناها الأفضل، واضح؟ لكن هذا بيطير إيش؟ + +351 +00:27:09,920 --> 00:27:17,860 +بيطير المشاكل، زي إيش مثلاً شركة موجودة في الشارع + +352 +00:27:17,860 --> 00:27:22,940 +الرملي وأمورها ماشية وبتحقق أرباح ويلها معرض في كل + +353 +00:27:22,940 --> 00:27:31,480 +مكان، فالآن قدمت موازنة للبلدية إن هي بتعمل Asphalt + +354 +00:27:31,480 --> 00:27:36,900 +للشارع، بترتب على وضع الـAsphalt، إزالة بعض + +355 +00:27:36,900 --> 00:27:42,040 +المنازل اللي في الشارع، لحتى الشارع يصير واسع، أه، + +356 +00:27:42,040 --> 00:27:46,200 +وهنا ممكن احنا نلاقي رفض من سكان المكان، وهم + +357 +00:27:46,200 --> 00:27:49,620 +هيقولوا أنتو فضلتوا مصلحة الشركة على سطرة الناس + +358 +00:27:49,620 --> 00:27:54,530 +وببيوتهم وأمنهم، وما بيصير إيش، وده؟ زي اللي لما تنتج + +359 +00:27:54,530 --> 00:27:57,690 +الشركة بدهزّ هذي المنطقة السكنية عشان تعمل مشروع، هذا + +360 +00:27:57,690 --> 00:28:00,790 +المقصود فيه، يعني فضلت مصلحة الخاصة على الناس ومش + +361 +00:28:00,790 --> 00:28:07,930 +مدورة. مثال آخر، مسكينة التلوث، أروح آخذ الجزر في + +362 +00:28:07,930 --> 00:28:13,610 +البحر وأدفع فلوس وأصير أحط فيه التلوث، طبعاً هذه مش + +363 +00:28:13,610 --> 00:28:18,530 +مسؤولية اجتماعية، هذا المقصود بالأفضل، واضحة ولا + +364 +00:28:18,530 --> 00:28:22,570 +عيدها؟ إذا المسؤولية الاجتماعية لازم أن تصب في خدمة + +365 +00:28:22,570 --> 00:28:28,370 +المجتمع، مش في خدمة المؤسسة، هي هتخدم المؤسسة لأن + +366 +00:28:28,370 --> 00:28:33,290 +المؤسسة هي المجتمع، واضح؟ الحوكمة المؤسسية زي ما + +367 +00:28:33,290 --> 00:28:37,190 +توحي هنا إن ما فيش نظام رقابة عنا على المؤسسات، هل + +368 +00:28:37,190 --> 00:28:43,110 +تقدم مسؤولية اجتماعية ولا لا؟ طبعاً سؤال هنا يا + +369 +00:28:43,110 --> 00:28:46,370 +أخوات، متى تكون المنظمة صالحة؟ كلم عن الـBusiness + +370 +00:28:46,370 --> 00:28:50,600 +يعني ماذا تكون المنظمة صالحة؟ إيه دا فيه التزام + +371 +00:28:50,600 --> 00:28:52,800 +بالمبادئ الأخلاقية اللي احنا شرحناها في المحاضرة + +372 +00:28:52,800 --> 00:28:59,320 +الماضية؟ عدم الإضرار بالآخرين؟ زي طب هو بديهم + +373 +00:28:59,320 --> 00:29:01,540 +يسافروا للشارع وفي نفس الوقت بديهم يشيلوا المنازل + +374 +00:29:01,540 --> 00:29:05,620 +الشفافية والإفصاح والصدق في تقديم المعلومات سواء + +375 +00:29:05,620 --> 00:29:09,240 +كانت الإدارية أو المالية؟ العدالة والنزاهة اللي + +376 +00:29:09,240 --> 00:29:12,960 +شرحناها المرة الماضية الابتعاد عن الفساد والله + +377 +00:29:12,960 --> 00:29:16,580 +بصراحة كل كلام حبل على ورد مراعاة المسئولية الاجتماعية + +378 +00:29:16,580 --> 00:29:21,700 +والأخلاق في جميع القارات للأسف أنه حبل على ورد okay + +379 +00:29:21,700 --> 00:29:30,740 +معايا ولا .. ولا تعبته؟ معاكي يا دكتور ضحى ضحى + +380 +00:29:30,740 --> 00:29:35,680 +ياسر تفضل يا أنتِ متى يا ضحى بتكوني مواطنًا صالحًا؟ + +381 +00:29:40,290 --> 00:29:44,110 +Good جلًّا يا أمي لما بعمل الأشياء المطلوبة مني + +382 +00:29:44,110 --> 00:29:47,950 +كمواطن ماشي يا عزيزي اقرأ لنا اللي مكتوب على ال + +383 +00:29:47,950 --> 00:29:52,910 +slide آه اقرأ اتفق عنه المواطن الصالح تصرفات + +384 +00:29:52,910 --> 00:29:56,110 +مسئولة من قبل منظومات الأعمال تجاه مختلف الأطراف + +385 +00:29:56,110 --> 00:29:59,970 +بما يراعي الواجبات بصورة شمولية ولكنها وكأنها + +386 +00:29:59,970 --> 00:30:04,230 +مواطن إيجابي صالح منظومات الأعمال عليها واجبات كما + +387 +00:30:04,230 --> 00:30:09,650 +أنها تمثل حقوقًا كبيرة كفلها القانون تهدف إلى تطوير + +388 +00:30:09,650 --> 00:30:12,710 +شأن الرقابة الذاتية والضمير الصالح بحيث تصبح + +389 +00:30:12,710 --> 00:30:16,330 +منظمة الأعمال مواطنًا ويعيّ قائمًا بواجباته + +390 +00:30:16,330 --> 00:30:20,170 +برقابة ذاتية. ممتازة، شكرًا. متى مكانة المؤسسة + +391 +00:30:20,170 --> 00:30:24,550 +بتتجمّل بالأعمال المطلوبة منها، بالأخلاق ومنوعات + +392 +00:30:24,550 --> 00:30:28,830 +مسارات الآخرين، وبالرقابة الذاتية وبالضمير تتحول + +393 +00:30:28,830 --> 00:30:31,270 +لإنسان صالح، لأن إحنا حاولنا تولي منظمات شخصية + +394 +00:30:31,270 --> 00:30:35,640 +اعتبارية. لأن إذا كانت ماشية بما يرضيها تتحول إلى + +395 +00:30:35,640 --> 00:30:39,480 +إنسان صالح. عندنا بعض التجارب السريعة، في الصين + +396 +00:30:39,480 --> 00:30:42,540 +مثلًا، + +397 +00:30:42,540 --> 00:30:48,420 +في شركات واجهت فضائح في إيش؟ أغذية فاسدة، ظلم + +398 +00:30:48,420 --> 00:30:53,080 +للعمال، تلوث صناعيّتها، وشرحنا عن كلام هذا. الحكومة + +399 +00:30:53,080 --> 00:30:59,040 +الصينية اللي جاتهم جاعدين بيخربوا وفساد، فراحت هي سنت + +400 +00:30:59,040 --> 00:31:02,950 +قوانين للمسئولية المجتمعية. إذا ليش الصين سنت + +401 +00:31:02,950 --> 00:31:07,350 +القوانين عشان تلجأت للتجار والقطاع الخاص فازدين + +402 +00:31:07,350 --> 00:31:12,170 +ومخربين الدنيا؟ ماشي، إذا سنت قوانين طبعًا بتراقبها + +403 +00:31:12,170 --> 00:31:17,190 +وتضع مُرشدات لقياس مدى التزام الشركات بحقوق العمال، + +404 +00:31:17,190 --> 00:31:21,710 +حماية البيئة، الصحة وحقوق المستهلك الشركات سمت + +405 +00:31:21,710 --> 00:31:25,310 +الكلام لأنهم لوحوا بالعصا، لوحوا إيش؟ بالعصا + +406 +00:31:26,690 --> 00:31:29,850 +والحكومة بتراقب هما إيش بيساووا، لأن لما سبقوا + +407 +00:31:29,850 --> 00:31:35,810 +دنيا، لما سبقتهم براحتهم خربوا الدنيا، واضح؟ لما + +408 +00:31:35,810 --> 00:31:42,630 +حطت قوانين ورقبتها، مشوا صح، خلاص هما هي، في عندنا + +409 +00:31:42,630 --> 00:31:47,030 +الشركة هذه، + +410 +00:31:47,030 --> 00:31:53,280 +متبرعة مبلغًا، هي حققت أرباحها، خمسمائة وسبعين مليون، + +411 +00:31:53,280 --> 00:32:00,260 +تسعين مليون منهم راحوا للمساعدة، كويس، في تقريرها + +412 +00:32:00,260 --> 00:32:02,520 +تبع اللي هو المسئول الاجتماعي، طبعًا لازم تنكتب إن + +413 +00:32:02,520 --> 00:32:08,040 +إحنا عملنا كذا وكذا، في أوروبا نفس الشيء، ماشي، + +414 +00:32:08,040 --> 00:32:11,880 +بدوا يحكوا عن التطوع، بناء القدرات، الشفافية، + +415 +00:32:11,880 --> 00:32:21,460 +التقييم، وهاكذا، طبعًا هم عندهم مساهمة طوعية، مش زي + +416 +00:32:21,460 --> 00:32:25,120 +الصين جبارة إذا هما مساهمين وكل شيء تمام بضالهم + +417 +00:32:25,120 --> 00:32:28,860 +ساكتين أما دلقوهم طنشين وجاعلين بيخربوا من أرجع + +418 +00:32:28,860 --> 00:32:33,560 +لإيش لقوة القانون هالي بعض التجارب؟ + +419 +00:32:36,110 --> 00:32:39,770 +«جوجل» و«كوكاكولا» طبعًا «جوجل» من أفضل الشركات + +420 +00:32:39,770 --> 00:32:42,890 +على مستوى العالم في الظروف المتهلّلة عمالة، يمكن + +421 +00:32:42,890 --> 00:32:47,110 +شفتوها يعني الجبل هيك، يدقّلي قاعد في منتزه وبنام + +422 +00:32:47,110 --> 00:32:50,270 +وبصحى، يعني «جوجل» الشركة الوحيدة اللي في العالم + +423 +00:32:50,270 --> 00:32:53,750 +اللي بردّوا موظفين هيروحوا على البيت، روحوهم + +424 +00:32:53,750 --> 00:32:58,770 +بالعافية، هذه بعض الشركات العالمية اللي الها دار + +425 +00:32:58,770 --> 00:33:04,680 +في المسئولية الاجتماعية،التجارة الفلسطينية بيقول + +426 +00:33:04,680 --> 00:33:07,740 +إن شركة «بديكو» والاتصالات 25 مليون دولار، طبعًا + +427 +00:33:07,740 --> 00:33:11,800 +25 مليون دولار ولا حاجة بالنسبة للأرباح يعني، نقطة + +428 +00:33:11,800 --> 00:33:16,300 +صغيرة، الرابط الأكاديمي للجامعة الفلسطينية مع + +429 +00:33:16,300 --> 00:33:20,860 +الشبكة الأوروبية، على سبيل المثال، ماشي، في قسم خاص + +430 +00:33:20,860 --> 00:33:24,940 +في الاتصالات لإدارة شغل المسئولية الاجتماعية، + +431 +00:33:24,940 --> 00:33:29,260 +«بنك فلسطين» حكينا عنه قبل هيك، ماشي، 6، على فكرة + +432 +00:33:29,260 --> 00:33:33,530 +هي مش 6%، المفروض كان 20%. 6% من صافي أرباحه + +433 +00:33:33,530 --> 00:33:37,070 +المسئولية الاجتماعية، ماشي، بدعم التعليم، بدعم + +434 +00:33:37,070 --> 00:33:40,190 +الثقافة، زي ما حكيت لو بدنا مؤتمر، ممكن الـBank + +435 +00:33:40,190 --> 00:33:47,870 +يموّلنا إياه، ندوة وورشة عمل، صحيح يعني، في عنده + +436 +00:33:47,870 --> 00:33:53,710 +برنامج الزمالة، في برنامج لرعاية الأيتام 2014، + +437 +00:33:53,710 --> 00:33:58,230 +نواة رياضية، مهرجانات، واضح، هذه كلها مسئولية + +438 +00:33:58,230 --> 00:34:00,290 +اجتماعية، هذه مسئولية اجتماعية، + +439 +00:34:04,570 --> 00:34:09,010 +في أي طالب عندها سؤال؟ + +440 +00:34:09,010 --> 00:34:15,530 +أي طالب لديه سؤال؟ + +441 +00:34:15,530 --> 00:34:19,810 +طب أي طالب عندها مداخلة أو يجي على بالها مثال؟ + +442 +00:34:19,810 --> 00:34:24,990 +دكتوري أنا عندي سؤال فضلي عن النسبة اللي المفروض + +443 +00:34:24,990 --> 00:34:29,530 +تكون من الأرباح للمسئولية الاجتماعية يعني فرضت + +444 +00:34:29,530 --> 00:34:35,520 +لعيننا تنشركات أو أعمال خاصة ولهم أرباح مختلفة + +445 +00:34:35,520 --> 00:34:40,420 +واحد مثلًا بدخله بالسنة 15 مليون وواحد بدخله مليون + +446 +00:34:40,420 --> 00:34:44,040 +وقبل 15 مليون راح شرح حقائق مدرسية ووزّعها على + +447 +00:34:44,040 --> 00:34:47,100 +الطلاب من .. من .. من دخله يعني المساهمة + +448 +00:34:47,100 --> 00:34:50,740 +الاجتماعية كلها مثلًا تشيش 5000 دولار وكذلك نفس + +449 +00:34:50,740 --> 00:34:53,340 +المبلغ اللي بتطلعه مليون دولار مش لازم يكون في ناس + +450 +00:34:53,340 --> 00:34:57,970 +يعني قبل 15 مليون ولا إيش القمع يعني ولا إيش الخمس + +451 +00:34:57,970 --> 00:35:06,530 +تلات بالنسبة له؟ هل لازم نسبة معينة يصلها لأنه + +452 +00:35:06,530 --> 00:35:10,210 +ما بنفعش أنت تدخل عددًا يعني أو كمية كبيرة من الأرباح + +453 +00:35:10,210 --> 00:35:13,910 +وبعدين تسكت الناس والمجتمع بإنك بتعمل إيش بسيط بس + +454 +00:35:13,910 --> 00:35:18,270 +هذا يعني ولا شيء ناقص الأرباح. بيعطيه وبيعطي، + +455 +00:35:18,270 --> 00:35:23,590 +الخلل مش عندهم الخلل في عدم وجود القانون مراقبوش + +456 +00:35:23,590 --> 00:35:27,810 +زي ما عمله في الصين لو في مراقبة ليه تطبيق قانون + +457 +00:35:27,810 --> 00:35:31,510 +المسئولية المجتمعية، ما يصيرش الفوضى هذه. في نسبة + +458 +00:35:31,510 --> 00:35:35,210 +معينة يا دكتورة في القانون؟ تقريبًا عشرين في + +459 +00:35:35,210 --> 00:35:35,590 +المئة. + +460 +00:35:52,910 --> 00:35:53,670 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +461 +00:35:57,160 --> 00:36:00,140 +هاي بنك فلسطين رغم أن أرباحه ما شاء الله مهولة هو + +462 +00:36:00,140 --> 00:36:07,460 +الـ«بنك الأول»، 6%. ما حدش جاله وصلها لـ10، + +463 +00:36:07,460 --> 00:36:11,100 +فرحانين على المشروع اللي بيعملها، الخلل عنه في إنه + +464 +00:36:11,100 --> 00:36:14,880 +فيش رقابة على تطبيق القوانين من قبل الشركات، بدل + +465 +00:36:14,880 --> 00:36:19,570 +إنه رخصة وبتدفع ضريبة أنتِ ممتازة. صحيحة اللي بحكي + +466 +00:36:19,570 --> 00:36:22,730 +إنّه إحنا بنطلع على إنّه «بنك فلسطين» بيعمل وبيعمل + +467 +00:36:22,730 --> 00:36:27,050 +sponsorship أو احتضان يعني لبعض الأشياء بس في + +468 +00:36:27,050 --> 00:36:30,170 +الآخر بنفرح على المنظر بس في الآخر هو ولا شيء + +469 +00:36:30,170 --> 00:36:35,230 +بالنسبة لأرباحه يعني كلام سليم، كلام سليم «واند + +470 +00:36:35,230 --> 00:36:36,990 +الأغى» عندك سؤال ولا أنتِ يا «واند» اللي كنتِ + +471 +00:36:36,990 --> 00:36:44,490 +تتكلمي؟ رفعتِ يدك؟ آه عندي بس سؤال إنّه هل مقتصرة، هل + +472 +00:36:44,490 --> 00:36:48,970 +مقتصرة المسئولية الاجتماعية عن القطاع الخاص فقط؟ هو + +473 +00:36:48,970 --> 00:36:52,950 +الأصل هو أولًا، بعد هيك بيجينا القطاعات + +474 +00:36:52,950 --> 00:37:15,930 +اللي’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’ + +475 +00:37:16,610 --> 00:37:22,350 +لكن التركيز أولًا وأخيرًا على القطاع الخاص، عشان + +476 +00:37:22,350 --> 00:37:25,610 +أنّه هي من الأرباح جايّة. بس لا يعني إنّه أنا مثلًا، + +477 +00:37:25,610 --> 00:37:28,490 +الجامعة الإسلامية مؤسسة أهلية، ما عندهاش أرباح، هي + +478 +00:37:28,490 --> 00:37:31,650 +والأزهر والأقصى، بس مش معناها إنتوا يعني ما عندكوش + +479 +00:37:31,650 --> 00:37:35,830 +أرباح خلاص نفرح، لأ، بيعملوا مسئولية اجتماعية. آه + +480 +00:37:35,830 --> 00:37:40,330 +طيب، وكيف قلة المتابعة؟ هل هي سنوية؟ للأسف + +481 +00:37:40,330 --> 00:37:43,570 +الشديد، الجهات الـ… المتابعة، المؤسسة بتتابع نفسها. + +482 +00:37:44,960 --> 00:37:50,180 +آه، يعني فيش جهة خارجية رقابة هو الأصل فيه يتبع + +483 +00:37:50,180 --> 00:37:54,320 +رقابة إدارية الأصل يتبع وزارة الاقتصاد، بس مش + +484 +00:37:54,320 --> 00:38:00,420 +مفعّل شغالة بس يمكن فيه غياب في الرقابة آه، زي ما + +485 +00:38:00,420 --> 00:38:04,020 +حكت زميلتك، هو بيعمل حاجات بسيطة وإحنا بنفرح عليها + +486 +00:38:04,020 --> 00:38:09,500 +آه، يعني هو فيه قانون، فيه قانون، بس فيه غياب، بس + +487 +00:38:09,500 --> 00:38:12,860 +لإن إنت لما تسنّ قانون وما تراقبوش، إيش استفدنا + +488 +00:38:12,860 --> 00:38:21,510 +منه؟ أو قانون من غير عقاب، إيش استفدنا؟ آه تفضلي + +489 +00:38:21,510 --> 00:38:25,730 +ممكن أسأل الأيام الترفيهية والـ open days اللي + +490 +00:38:25,730 --> 00:38:29,370 +بيعملوها الموظفين بندهش من المسئولية المجتمعية ولا + +491 +00:38:29,370 --> 00:38:33,670 +لأ؟ هذي من حقوق الموظفين عليها وبعدين بعض الأوقات + +492 +00:38:33,670 --> 00:38:36,790 +بيخلوا الموظف يدفع شو؟ إحنا عندنا بندفع لو بنطلع + +493 +00:38:36,790 --> 00:38:45,800 +رحلة بندفع أقل بالمستثمر طيب أي سؤال؟ أنا نزلت + +494 +00:38:45,800 --> 00:38:49,040 +ثقافة المنظمة قبل شوية لإنّ بارح كان نت الجامعة + +495 +00:38:49,040 --> 00:38:53,440 +كتير ضعيف الموقع، فبنصلي ونرجع إن شاء الله، نرجع + +496 +00:38:53,440 --> 00:38:59,200 +واحدة ونص، الله إن شاء الله، واحدة ونص وخمسة، + +497 +00:38:59,200 --> 00:39:02,080 +واحدة ونص وخمسة إن شاء الله، يعطيكوا العشاء، مع + +498 +00:39:02,080 --> 00:39:06,820 +الطلبات من صحيح الثقافة استمرت، سلام عليكم، سلام + +499 +00:39:06,820 --> 00:39:07,080 +عليكم diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/imIhZfMFNec.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/imIhZfMFNec.srt new file mode 100644 index 0000000000000000000000000000000000000000..1659c46b52cc8af5df5b48a8e6a2b5a0df643bd1 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/imIhZfMFNec.srt @@ -0,0 +1,511 @@ +1 +00:00:08,860 --> 00:00:10,980 +عُدوا بالله السلام علينا الشيطان الرجيم بسم الله + +2 +00:00:10,980 --> 00:00:13,620 +الرحمن الرحيم أهلا وسهلا بكم في اللقاء الأخير من + +3 +00:00:13,620 --> 00:00:16,560 +موضوع التحفيز الجزء الخامس، بعتذر عن الخلل اللي صار + +4 +00:00:16,560 --> 00:00:20,980 +اليوم في الإنترنت بسبب الضغط على مواقع الإنترنت، + +5 +00:00:20,980 --> 00:00:24,840 +توقفنا عند مع الطالبة مدلين عند هذه النقطة، + +6 +00:00:24,840 --> 00:00:29,750 +أتكلم، هي أمامنا ظاهرة،أدق المعايير للحصول على + +7 +00:00:29,750 --> 00:00:33,250 +المكافئات بشكل موضوعي، يعني مايكونش فيها تحيز أو + +8 +00:00:33,250 --> 00:00:36,870 +مايصبح الموظفين يتحدثوا «جميعنا مدلين أخذت + +9 +00:00:36,870 --> 00:00:39,190 +مكافأة» أو «احنا لا» أو «ليش فيها طرقية» أو «احنا + +10 +00:00:39,190 --> 00:00:42,430 +أنشط من الكلام هذا» أمامك الأيقونة أو الصورة، + +11 +00:00:42,430 --> 00:00:45,210 +عفواً، الشريحة، تبدأ من تحت لفوق، لأن حتى تكون + +12 +00:00:45,210 --> 00:00:50,430 +المكافئة فعالة، عندنا أربع شروط، أول حاجة، يجب أن + +13 +00:00:50,430 --> 00:00:52,750 +تشبع المكافآت حاجات الشخصية العاملة، يعني أنت + +14 +00:00:52,750 --> 00:00:57,150 +تصور مدلين، كل ما تقدم شيء جديد، تعطى شهادة شكر + +15 +00:00:57,150 --> 00:00:59,350 +شهادة شكر، صارت أنت عايشين شهادة شكر، بعدين بتبطل + +16 +00:00:59,350 --> 00:01:02,210 +تفرق معه، تعطى شهادة شكر وما تعطىش مش فارقة. + +17 +00:01:04,170 --> 00:01:08,890 +لكن لو أعطيت ترقية أو علاوة أو رحلة مثلاً، أو + +18 +00:01:08,890 --> 00:01:11,830 +مكافأة مالية أو درع، بتختلف يعني، أصلاً المكافآت + +19 +00:01:11,830 --> 00:01:14,410 +مش كل مرة أكررها أنا لنفس الناس، أعطيهم كلهم + +20 +00:01:14,410 --> 00:01:18,510 +شهادات كل مرة شهادات، تعمل حاجة جديدة. اثنين، أنه + +21 +00:01:18,510 --> 00:01:22,310 +الموظف لما يكون بيشتغل وبذل مجهود ويعمل بأمانة + +22 +00:01:22,310 --> 00:01:25,190 +وإخلاص، يعرف أنه فيه مكافأة، صح مكافأته عند ربنا، + +23 +00:01:25,190 --> 00:01:28,150 +بس برضه مكافأة من البشر كمان حلوة، لكن إحنا للأسف + +24 +00:01:28,150 --> 00:01:30,770 +في مجتمع نشتغل أو نشتغلش زي بعض، ممكن تلاقي اللي + +25 +00:01:30,770 --> 00:01:33,390 +لم يشتغل كمان هو ليش، يحكوا عنه، إنه ناشط واصلاً + +26 +00:01:33,390 --> 00:01:36,810 +لم يشتغل، يكونوا عارفين إنه لم يشتغل، إذن يتولد القرار + +27 +00:01:36,810 --> 00:01:41,280 +أننا عاملين إنه جهد مبذول، الإدارة حاسة فيه، وتشيط + +28 +00:01:41,280 --> 00:01:44,900 +به وبناءً على أي ممكن نأخذ مكافأة. رقم ثلاثة، + +29 +00:01:44,900 --> 00:01:49,200 +لازم تكون مكافآت موضوعية وعادلة، يعني مش فجأة + +30 +00:01:49,200 --> 00:01:55,540 +حصلت متنبرأة على ترقية، أيش المناسبة، لازم يكون + +31 +00:01:55,540 --> 00:01:59,320 +أيش، في عندنا سياسات، موضوعة، بناءً عليها تتم + +32 +00:01:59,320 --> 00:02:02,420 +معرفة متى تستحق الترقية ومتى أيش، متى لا، لازم + +33 +00:02:02,420 --> 00:02:07,030 +تكون عادلة أو متناسبة. آخر حاجة، أن ترتبط المكافأة + +34 +00:02:07,030 --> 00:02:09,490 +بالأداء. كل ما كان الأداء مميز، يكون فيه + +35 +00:02:09,490 --> 00:02:12,470 +مكافآت. كل ما كان الأداء سيء، يكون فيه عقاب. إذا + +36 +00:02:12,470 --> 00:02:14,470 +المكافأة لازم ترتبط بإيه؟ أيش هو الأداء؟ الأربع من + +37 +00:02:14,470 --> 00:02:17,970 +هذه، من تحت لفوق، زي ما أنت شايفها، معيار الحصول + +38 +00:02:17,970 --> 00:02:22,850 +على حوافز موضوعية وفعالة. الآن في المشاكل الأخرى، + +39 +00:02:22,850 --> 00:02:29,550 +مشكلة تحفيز العمل عن طريق المشاركة، Management by Participation، + +40 +00:02:29,550 --> 00:02:32,670 +اللي هي Participation، بس هي ما تجيش motivation + +41 +00:02:32,670 --> 00:02:38,190 +يعني. الإدارة بالمشاركة، هي الإدارة، أكثر دقة + +42 +00:02:38,190 --> 00:02:40,250 +الإدارة. اكتبها يا آنتي. + +43 +00:02:43,270 --> 00:02:47,130 +الإدارة بالمشاركة أو خلال المشاركة، ماشي. الآن + +44 +00:02:47,130 --> 00:02:50,150 +هنا، فإيش الموظفين هيشاركوا؟ زي ما هو محطوط أمامك + +45 +00:02:50,150 --> 00:02:52,590 +في الرسم الحلو هذا، شكراً يا مدين، في تصميم + +46 +00:02:52,590 --> 00:02:55,930 +تغييرات التنظيم اللي شرحته قبل شهر، أضمنتكم، في + +47 +00:02:55,930 --> 00:02:58,730 +حل المشكلات أضمنتكم أي، حل المشكلات، صناعة + +48 +00:02:58,730 --> 00:03:00,830 +القرارات، تحليل الأهداف، هذا الموظف ممكن يشارك + +49 +00:03:00,830 --> 00:03:05,580 +فيها بمتابعة. فينا نماذج للتشارك، فينا نماذج + +50 +00:03:05,580 --> 00:03:08,960 +مُرضية جِبنا نماذج جديدة، حلقات الجودة، الإدارة عن + +51 +00:03:08,960 --> 00:03:11,400 +ما تشوف فيها جديدة، الفرق المدارة ذاتياً، فرق عمل + +52 +00:03:11,400 --> 00:03:14,500 +ما يكونش لها رئيس، هم لحالهم شايلين الشغل وماشيين، + +53 +00:03:14,500 --> 00:03:16,720 +جدوى الوقت المرن، هذه من المصطلحات الجديدة اللي + +54 +00:03:16,720 --> 00:03:18,720 +دخلت على علم الإدارة، اللي هو العمل المرن، + +55 +00:03:18,720 --> 00:03:21,480 +ترتيبات الوقت المرن أو المكان المرن، المكان + +56 +00:03:21,480 --> 00:03:26,520 +المرن، عفواً، المعنى أن أنت ما لكش دور من ترمية + +57 +00:03:26,520 --> 00:03:32,800 +ثلاثة، زي جوجل، شركة جوجل تعتمد لنظم هذا، طبعاً، + +58 +00:03:32,800 --> 00:03:36,260 +هذا كثير إحنا بنستخدمه في البيت. يعني، مثلاً، متى + +59 +00:03:36,260 --> 00:03:38,640 +إحنا عايزين نفتح الشغل أو نفتح الجهاز ونعمل + +60 +00:03:38,640 --> 00:03:43,860 +التقرير ونبعثه. هذا من الأمور المشاركة. في عندنا + +61 +00:03:43,860 --> 00:03:46,340 +مصطلح ظاهر جديد لدراع المكشوف، يذكرنا بالحساب على + +62 +00:03:46,340 --> 00:03:49,300 +المكشوف. الحساب على المكشوف هذا، قبل ما نحكي عنه، + +63 +00:03:49,300 --> 00:03:53,020 +في عندنا سؤال في الـSlide 12. «ما الفرق بين دراع + +64 +00:03:53,020 --> 00:03:55,480 +المكشوف ودراع المراية جنب كايزن؟» جنب كايزن طبعاً + +65 +00:03:55,480 --> 00:04:00,680 +مصطلح ياباني، مصطلح ياباني. من يجاوب؟ من بع + +66 +00:04:03,050 --> 00:04:06,630 +طبعاً الإجابة الصائبة أنهم ثلاثة نفس المصطلح، + +67 +00:04:06,630 --> 00:04:09,250 +ما فيش فرق، اللي دارع أنك شوفي المراية هي جنبك + +68 +00:04:09,250 --> 00:04:11,970 +أيضاً، ما هي الإدارة المرئية، بساطة يا أخوات، ينزل + +69 +00:04:11,970 --> 00:04:17,070 +المدير المسؤول على المكاتب ويلفلف ويقعد مع + +70 +00:04:17,070 --> 00:04:20,450 +الموظفين وزملاءه المرؤوسين ويسمع منهم مشاكلهم + +71 +00:04:20,450 --> 00:04:24,030 +وأخبارهم، وده فيه مشاكل يحلها، ماشي؟ يعني يجي + +72 +00:04:24,030 --> 00:04:26,130 +المدير جالس مدلين، «أه يا مدلين، في عندك مشاكل في + +73 +00:04:26,130 --> 00:04:28,790 +الشغل؟» يقول المدلين «أه، أنا بصراحة جهازي قديم، + +74 +00:04:28,790 --> 00:04:34,950 +ده أنا أغيره، الكرسي هوية سيئة، الإضاءة، يعني + +75 +00:04:34,950 --> 00:04:38,610 +مشاكل موجودة، تحكي عنها بعضها، أو أنا أشعر + +76 +00:04:38,610 --> 00:04:41,430 +بالإرهاق الشديد من الكمبيوتر أوي، يعني تحكي، بس الكلام + +77 +00:04:41,430 --> 00:04:44,350 +ده مش موجود في المشارع، بعد شوية هنشوف ليش، إذن هو + +78 +00:04:44,350 --> 00:04:47,310 +الإدارة المرئية مشاركة العاملين في حال مشاكل + +79 +00:04:47,310 --> 00:04:52,670 +المؤسسة، كشف بعض آثار المؤسسة أمام الموظفين فقط، + +80 +00:04:52,670 --> 00:04:55,670 +مش العملاء، الموظفين، مش الزبائن، الـish، الموظفين، + +81 +00:04:56,370 --> 00:04:58,570 +طبعاً هي اللي يجب على المدير أن يقضي معظم وقته + +82 +00:04:58,570 --> 00:05:01,090 +متنقلاً بين المكاتب، يتعرف إلى الموظفين ويستمع + +83 +00:05:01,090 --> 00:05:02,890 +إليهم ويستمع لمشاكلهم ويحللها، مش يقول الإدارة ده + +84 +00:05:02,890 --> 00:05:05,810 +شيء شرق جهوة، لا، يحل المشاكل، نسميها الإدارة + +85 +00:05:05,810 --> 00:05:11,230 +بالتجوال أو الإدارة بالسرعة الأقدام، + +86 +00:05:11,230 --> 00:05:13,250 +عفواً، انقطع الـNet، نكمل مع بعض، قلنا الإدارة + +87 +00:05:13,250 --> 00:05:17,590 +بالسرعة الأقدام، ينزل يتمشي بين الموظفين زي مشارة، + +88 +00:05:17,590 --> 00:05:19,910 +اسمها الإدارة بالتجوال، أيش هي خطوات الإدارة + +89 +00:05:19,910 --> 00:05:24,520 +بالتجوال؟ المدير نزل لموقع العمل، المدير جالس مع + +90 +00:05:24,520 --> 00:05:27,200 +الموظفين وسمع أفكارهم، وسمع يمكن عندها مقترح مش + +91 +00:05:27,200 --> 00:05:31,620 +مشكلة ومشاكلهم، المدير لازم يحل المشاكل، وهنا ممكن + +92 +00:05:31,620 --> 00:05:36,340 +يدخل الدرع بالاستثناء أنه أي مشكلة اكتشفها أو حاجة + +93 +00:05:36,340 --> 00:05:40,460 +وهو ماشي، بلفلف بينهم، على طول يحلها، نشوف أيش + +94 +00:05:40,460 --> 00:05:44,670 +أسباب المشاكل ونحلها. طبعاً هنا هل… وطبعاً أنا أرحب + +95 +00:05:44,670 --> 00:05:46,910 +بالمناسبة زي ما حكيتها. طبعاً هنا، هل الإدارة + +96 +00:05:46,910 --> 00:05:49,790 +المكشوفة تنجح في مجتمعاتنا؟ لا، هي مكتوبة على + +97 +00:05:49,790 --> 00:05:52,570 +اللي تفشل إدارة المكشوف أو المكشوف في دول العالم + +98 +00:05:52,570 --> 00:05:56,730 +النامي، عفواً. طبعاً هي تنجح في الدول اللي فيها + +99 +00:05:56,730 --> 00:06:00,150 +الشفافية وفيها مصارحة، والقانون اللي يحمي الموظف. + +100 +00:06:02,550 --> 00:06:07,130 +ماشي؟ الإدارة المرئية من ناحية التجارب اليابانية + +101 +00:06:07,130 --> 00:06:10,530 +الحديثة، واضحة، لكنها لا تنجح لدينا، ليش؟ لأنه + +102 +00:06:10,530 --> 00:06:13,350 +إحنا، زي ما هو كاتب لك، «مجتمعنا يسود بالغموض + +103 +00:06:13,350 --> 00:06:17,290 +والسرية والخوف»، هي الإجابة، هي الإجابة تعليلية، + +104 +00:06:17,290 --> 00:06:23,610 +يعني هي خايفة مدلين تقول أن سبب المشكلة، أنه عايز + +105 +00:06:23,610 --> 00:06:27,390 +أجهزة أحسن الشيء يفكر أيش ثاني ولّا، بسم الله + +106 +00:06:27,390 --> 00:06:29,530 +الرحمن الرحيم، بنت أخويا جاية أسلم عليكم، هيا، احكي + +107 +00:06:29,530 --> 00:06:34,770 +لي ممكن حالكم، أنا سما، هاي شعري، هاي نضراتي، لا، + +108 +00:06:34,770 --> 00:06:40,030 +بس حلو اليوم، يالا أوي، خلاص، صارت عادة عند + +109 +00:06:40,030 --> 00:06:43,470 +ابنة أخويا، كل ما تسمعني بأحكي مع الجهاز، تأتي + +110 +00:06:43,470 --> 00:06:49,310 +تسلم على نفسها، بس أنا لتعيد أكراس حافظينها، في + +111 +00:06:49,310 --> 00:06:53,450 +خوف، خوف يُصف به الموظف العربي، أنه لو حكت عن + +112 +00:06:53,450 --> 00:06:56,750 +مشكلتها، ممكن تضرب على الفكرة، ممكن تقول لها دي ما + +113 +00:06:56,750 --> 00:06:59,750 +صدقت أحكي لها، في عندك مشاكل وقعدت تحكي وما سكتتش + +114 +00:06:59,750 --> 00:07:03,170 +ووجعت لي رأس وما حل في المشكلة، ما يجيبش جهاز جديد + +115 +00:07:03,170 --> 00:07:07,370 +مثلاً، ماشي فتخاف، أو مش تخاف، فيها بتبين أن هي + +116 +00:07:07,370 --> 00:07:12,150 +ناشطة، أن هي ما عندهاش حاجة، رغم أن عندها، يا + +117 +00:07:12,150 --> 00:07:17,450 +رحمة الله، فهي خايفة تحكي، واضح؟ حابة تبينوا كل + +118 +00:07:17,450 --> 00:07:20,170 +أمور تمام، ومش حابة تجلل على المؤسسة والكلام هذا، + +119 +00:07:20,170 --> 00:07:23,590 +هذه أسباب أيش؟ أسباب فشل الإدارة على ما تشوف في + +120 +00:07:23,590 --> 00:07:26,790 +المجتمعات العربية، لكن هي ناجحة في المجتمعات اللي + +121 +00:07:26,790 --> 00:07:29,690 +فيها واقعية وشفافية فيها، والموظف، ممكن الإنسان + +122 +00:07:29,690 --> 00:07:32,110 +يفكر، لما المدير يجي يسأل عندك مشكلة، يقول ها، + +123 +00:07:32,110 --> 00:07:36,200 +أبصرش عايز، أبسط هو السؤال، فما يقولش، ما يبينش + +124 +00:07:36,200 --> 00:07:40,020 +أنه في عنده أيش، مشاكل، وده، لغاية تلك نكون خلصنا + +125 +00:07:40,020 --> 00:07:43,780 +موضوع التحفيز. أي سؤال في المحاضرة اليوم، اللقاء + +126 +00:07:43,780 --> 00:07:46,700 +القادم إن شاء الله، هنكون في آخر محاضرة من + +127 +00:07:46,700 --> 00:07:50,780 +محاضرات هذا الفصل، الشيء. بالتوفيق إن شاء الله، + +128 +00:07:50,780 --> 00:07:52,140 +ويعطيكم العافية، وسلام عليكم. diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/j5OkqMRHTjw_raw.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/j5OkqMRHTjw_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..694677a2568b4546bf196df80a0440096d333a33 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/j5OkqMRHTjw_raw.srt @@ -0,0 +1,1769 @@ +1 +00:00:09,480 --> 00:00:10,880 +السلام عليكم و رحمه الله + +2 +00:00:44,750 --> 00:00:47,310 +السلام عليكم، خبروا بعض يا أخوات على الـ «جروب» إن + +3 +00:00:47,310 --> 00:00:48,670 +المحاضرة القاعة فتحت + +4 +00:01:18,600 --> 00:01:18,980 +أه + +5 +00:01:50,390 --> 00:01:51,170 +السلام عليكم + +6 +00:03:08,870 --> 00:03:11,150 +أعوذ بالله السلام علي عالمنا الشيطان الرجيم بسم + +7 +00:03:11,150 --> 00:03:15,010 +الله الرحمن الرحيمالحمد لله والصلاة والسلام على + +8 +00:03:15,010 --> 00:03:18,790 +المصطفى الأمين سيدنا محمد وعلى آله ومن سارة على + +9 +00:03:18,790 --> 00:03:22,010 +دربيه بإحسان اليوم الدين في البداية السلام عليكم + +10 +00:03:22,010 --> 00:03:26,770 +ورحمة الله كيف حالكم؟ كيف هم سيدتي اليوم؟ + +11 +00:03:26,770 --> 00:03:40,970 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +12 +00:03:45,600 --> 00:03:51,820 +حكينا عنه مرة الماضية عن أخلاقيات مهنة الإدارة، أي + +13 +00:03:51,820 --> 00:03:54,760 +مهنة في العالم إلها أخلاقيات، اليوم إن شاء الله + +14 +00:03:54,760 --> 00:03:59,920 +هنحكي مع موضوع مرتبط بالأخلاقيات، اللي هو + +15 +00:03:59,920 --> 00:04:02,420 +المسئولية الاجتماعية، اللي هو الإياش المسئولية + +16 +00:04:02,420 --> 00:04:08,020 +الاجتماعية، + +17 +00:04:08,020 --> 00:04:12,720 +كان من المطلوب من الأختتسنيم تشرحه، بس صار عندها + +18 +00:04:12,720 --> 00:04:16,460 +ظروف فأشرحه أنا إن شاء الله، هأشرحه أنا الـ + +19 +00:04:16,460 --> 00:04:21,520 +«سلايد» نازل من الزمان، هيو، لازم يكون معاكوا على + +20 +00:04:21,520 --> 00:04:29,280 +فكرة، ماشي، هاي ال «سلايد» أمامنا، المسئولية + +21 +00:04:29,280 --> 00:04:30,280 +الاجتماعية، + +22 +00:04:44,520 --> 00:04:59,420 +Okay، شوفنا مع بعض إيش كاتب لحظة + +23 +00:04:59,420 --> 00:05:00,700 +عشان بدخل في البنات + +24 +00:05:18,210 --> 00:05:28,030 +معاكوا ال slide أه صحيح هال slide معانا okay اتفضل + +25 +00:05:28,030 --> 00:05:32,390 +يا فاتن الأستاذ فاتن قائدنا لو سمحت عادة + +26 +00:05:34,090 --> 00:05:39,030 +اسمه مقدمة في المسئولية الاجتماعية أخد مفهوم + +27 +00:05:39,030 --> 00:05:42,710 +المسئولية الاجتماعية تعريفات مختلفة واسعة وضيقة + +28 +00:05:42,710 --> 00:05:47,330 +وتحول بمضامين هو تعبيره منذ نشأته بين عصر وآخر + +29 +00:05:47,330 --> 00:05:51,130 +وبين نضاع محو كما وآخر وبين الإلزامية والطوعية + +30 +00:05:51,130 --> 00:05:55,530 +وبين الخير والتنموي تأخذ تعريفات مختلفة لمسئولية + +31 +00:05:55,530 --> 00:05:59,430 +أشكال متعددة للالتزامات الأخلاقية والطوعية للشركات + +32 +00:05:59,860 --> 00:06:03,700 +لاتقتصر على تحقيق الأرباح لمصلحة المساهمين في + +33 +00:06:03,700 --> 00:06:07,020 +الشركة فقط بل تدعي مصلحة العاملين فيها والمستهلكين + +34 +00:06:07,020 --> 00:06:10,020 +لمتجاتها وتهتم بالقضايا الاجتماعية والبيئية + +35 +00:06:10,020 --> 00:06:14,520 +للمجتمع ككل ممتاز شكرا أستاذة فتن لأن يا أخوات + +36 +00:06:14,520 --> 00:06:20,260 +المسئولية الاجتماعية من لحظة انتشار فيضة سكورونا + +37 +00:06:22,340 --> 00:06:26,900 +والمجتمع بيشكي إن شركات القطاع الخاص ما جرمت + +38 +00:06:26,900 --> 00:06:30,880 +بمسئوليتها الاجتماعية تجاه المجتمع اللي هو سبب + +39 +00:06:30,880 --> 00:06:37,880 +وجودها وبقاء على سبيل المثال شركات توزيع الانترنت + +40 +00:06:37,880 --> 00:06:43,780 +ما فكرت تعمل عروض للجامعات أو المدارس اللي اتحولت + +41 +00:06:43,780 --> 00:06:46,780 +للتعليم الإلكتروني اللي أصل إن هو يعملت هيك على + +42 +00:06:46,780 --> 00:06:51,860 +فكرة لأن هذه مسئوليتها الاجتماعية واضح؟ نفس الشيء + +43 +00:06:55,230 --> 00:07:00,570 +شركات الإتصالات، على سبيل المثال شركة جوال ما سرعت + +44 +00:07:00,570 --> 00:07:04,770 +للطلبة اللي عندهم حزم أو عندهم كارت مسألة تحميل + +45 +00:07:04,770 --> 00:07:07,670 +المحاضرات أو شارتها، يعني سببته مالهاش دعوة، رغم + +46 +00:07:07,670 --> 00:07:11,070 +أنها دي مسئوليتها، عفوا. ليش هذه مسئوليتها؟ لأنه + +47 +00:07:11,070 --> 00:07:15,250 +لماها، لما الناس هذه، هي كانت مش موجودة أصلا. سبب + +48 +00:07:15,250 --> 00:07:19,470 +وجود المؤسسات، المستهلكين والزباين والعملاء، مش + +49 +00:07:19,470 --> 00:07:25,340 +عملاء، ليش المؤسسة؟ع سبيل المثال، عندنا شركات + +50 +00:07:25,340 --> 00:07:30,640 +الإبتصالات قامت بتمهيد شارع الرشيد اللي هو على + +51 +00:07:30,640 --> 00:07:34,280 +البحر هذا، هذا اسم مسئولية الشمعية، هذه اسم + +52 +00:07:34,280 --> 00:07:38,780 +مسئولية الشمعية، إحدى الشركات في رمضان عملت إفطار + +53 +00:07:38,780 --> 00:07:44,340 +جماعي للأيتام أو تكفرة تبع طلبة الجامعة، هذه اسم + +54 +00:07:44,340 --> 00:07:48,560 +مسئولية الشمعية، هل القانون يسن على المسئولية + +55 +00:07:48,560 --> 00:07:53,870 +الشمعية؟ نعم،القانون بسن إن المؤسسات اللي بتحقق + +56 +00:07:53,870 --> 00:07:58,190 +أرباح جزء من أرباحها يروح لخدمة المجتمع، وهذا + +57 +00:07:58,190 --> 00:08:03,010 +موجود على مستوى العالم، مش بس عندك، أنت شركة فاتحة + +58 +00:08:03,010 --> 00:08:10,290 +بتسوقي خدماتك وسلعك للناس، الناس بيشتريوا، لو + +59 +00:08:10,290 --> 00:08:14,770 +للناس أنت ماوصلتيش ولا نجحتي ولا صار عندك شركة، + +60 +00:08:14,770 --> 00:08:20,380 +فلازم تخدمي المجتمع، لازم تخدمي إيش؟ المجتمع.هذه + +61 +00:08:20,380 --> 00:08:26,100 +هي المسئولية الاجتماعية طبعاً إلها عدة تعريفات + +62 +00:08:26,100 --> 00:08:36,340 +واضح؟ إلها عدة تعريفات، تشوف مع بعض؟ أستاذ + +63 +00:08:36,340 --> 00:08:41,800 +آية الحلق، تفضلي أقرأ + +64 +00:08:41,800 --> 00:08:48,140 +يعني آية الحلق؟ آه، آه، معاك، بس يمكن الصوت ريكا + +65 +00:08:48,140 --> 00:08:52,120 +شوية، فضل المشكلةهي نشأة مفاهيم المسؤولية + +66 +00:08:52,120 --> 00:08:56,220 +الاجتماعية أو نشأة مفاهيم المسؤولية الاجتماعية إلى + +67 +00:08:56,220 --> 00:09:00,780 +تلاتينيات القرن هذا من خلال مجالات مايكدود حول دور + +68 +00:09:00,780 --> 00:09:04,460 +المدرّق الدعم يقدد أنه إلى جارب المسؤولية + +69 +00:09:04,460 --> 00:09:08,700 +الاقتصادية للمدرّق الشركات اتجاه أصحاب الملكية على + +70 +00:09:08,700 --> 00:09:15,830 +عطبهم مسئولية اتجاه قانون يرخص لهاويشجعها على + +71 +00:09:15,830 --> 00:09:19,550 +العمل بشكل أساسي خطوة مثلًا لمجتمع وليس لتكتيس + +72 +00:09:19,550 --> 00:09:23,570 +الربح لأصحاب الشركات. ممتاز، صح، إربح، طبعًا هذا + +73 +00:09:23,570 --> 00:09:28,910 +الدود اللي ظهر أمامنا في الشاشة، هيه أمامك هو أول + +74 +00:09:28,910 --> 00:09:32,950 +ما نادب وجود مسئولية اجتماعية، صح الشركات لازم + +75 +00:09:32,950 --> 00:09:38,110 +تربح لكن برضه لازم أنه هي تقدم خدمات للمجتمع + +76 +00:09:38,110 --> 00:09:42,710 +كتشجير الأشجار مثلًا في الشوارع، تشجير الشوارع + +77 +00:09:43,540 --> 00:09:50,960 +تنظيف شوارع، زي ما قلنا رصف شوارع، منح للطلبة، دار + +78 +00:09:50,960 --> 00:09:54,440 +أيتام، هذا كله مسئولية شمعية، مش منة منها، هذا مش + +79 +00:09:54,440 --> 00:09:58,440 +منة منها على فكرة، هذا عشان هي تبقى مولودة وتربح + +80 +00:09:58,440 --> 00:10:04,300 +لازم تخدم المجتمع، شكراً للآية، يا رسالة السورة + +81 +00:10:04,300 --> 00:10:11,220 +تفضلي تمام + +82 +00:10:11,890 --> 00:10:16,150 +هلأ، مفهوم المسئولية الإجتماعية هي عبارة عن مجموعة + +83 +00:10:16,150 --> 00:10:20,910 +من الواجبات أو التصرفات التي تقوم بها المنظمة من + +84 +00:10:20,910 --> 00:10:25,670 +خلال قراراتها بزيادة رفاهية المجتمع وعناية بمصالحه + +85 +00:10:25,670 --> 00:10:30,410 +إضافة لمصالحها الخاصة.إذا الواجبات والتصرفات اللي + +86 +00:10:30,410 --> 00:10:35,770 +لازم تقوم بها المنظمة مجبرة من القانون لزيادة + +87 +00:10:35,770 --> 00:10:39,710 +رفاهية المجتمع والاهتمام بمصالح المجتمع مش بصالحها + +88 +00:10:39,710 --> 00:10:45,490 +هي، تفضل.بعد زيادة النقد الموجه لمنظمات الأعمال + +89 +00:10:45,490 --> 00:10:49,650 +بتجديس الأرباح وعدم مراعاة المجتمع الذي تعمل فيه + +90 +00:10:49,650 --> 00:10:54,350 +تصاعدت دعوات إلى أن تتبنى هذه المنظمات وأصحاب رؤوس + +91 +00:10:54,350 --> 00:10:59,430 +الأموالالمسئولية بالصرف على الأنشطة الإجتماعية Ok، + +92 +00:10:59,430 --> 00:11:02,210 +الآن عندنا يا أخوات إحنا في شهر أكتوبر ربنا يسلم + +93 +00:11:02,210 --> 00:11:05,990 +الجميع اللي هو شهر الفحص العالمي لسلطان التدلي لدى + +94 +00:11:05,990 --> 00:11:11,090 +النساء بنلاقي بنك فلسطين بيروح بيعمل اتفاقية مع + +95 +00:11:11,090 --> 00:11:17,240 +بعض المستشفيات الخاصةطبعًا هو الفحص لو مش في شهر + +96 +00:11:17,240 --> 00:11:21,680 +أكتوبر أو في حد داعمه يعني ممكن يكلف سبعين شكل، من + +97 +00:11:21,680 --> 00:11:26,620 +سبعين لـ100 شكل بيجي بنك فلسطين هو بيدفع إجمالي + +98 +00:11:26,620 --> 00:11:32,320 +تكاليف الفحوصات وبخلي المستشفى يطلب من كل أخد فقط + +99 +00:11:32,320 --> 00:11:37,030 +عشر شكل رسوموهو بغطي بجيط المبلغ، هذه اسمها + +100 +00:11:37,030 --> 00:11:40,070 +مسئولية إيش إجتماعية خُد يبالك المسئولية + +101 +00:11:40,070 --> 00:11:42,790 +الإجتماعية بندرج ضمنها الدعاية والإعلان بتحسين إنه + +102 +00:11:42,790 --> 00:11:45,990 +بيعمل لنفسه دعاية إعلان وفي نفس الورقة مسئولية إيش + +103 +00:11:45,990 --> 00:11:50,030 +مسئولية إجتماعية، إذا الواجبات والتصرفات التي تقوم + +104 +00:11:50,030 --> 00:11:52,650 +بها المنظمة من خلال قراراتها بزيادة رفاهية إيش + +105 +00:11:52,650 --> 00:11:57,710 +للمجتمع والعناية بمصالح المجتمع، هل لازم المسئولية + +106 +00:11:57,710 --> 00:12:02,060 +الإجتماعية تكون عشاق الأموال؟ لأأو على شكل مشروع + +107 +00:12:02,060 --> 00:12:06,300 +زي مشروع الـ«بنك فلسطين» تبع السلطان، لأ يعني ممكن + +108 +00:12:06,300 --> 00:12:10,880 +نعمل نشرات توعية عن مرض الـ«كورونا» وكيفية الوقاية + +109 +00:12:10,880 --> 00:12:14,240 +منه ونحط اسمنا ونوزعه عن الناس، هذه مسئولية + +110 +00:12:14,240 --> 00:12:19,440 +اجتماعية، هذه أيش مسئولية اجتماعية مثلا في جامعة + +111 +00:12:19,440 --> 00:12:23,730 +عندها مؤتمربدها تمويل، إحنا ممكن نموّل هي من باب + +112 +00:12:23,730 --> 00:12:27,390 +نشر العلم، هذه مسئولية إجتماعية. طب علشان ظهرت + +113 +00:12:27,390 --> 00:12:32,390 +بسبب تكدس الأرباح وحصرها في يد أصحاب المشروع، بدأ + +114 +00:12:32,390 --> 00:12:36,850 +هناك أصوات تطالب بضرورة قيام المؤسسات بمسئوليتها + +115 +00:12:36,850 --> 00:12:41,350 +الإجتماعية تجاه المجتمع والقيام ببعض أنشطات + +116 +00:12:41,350 --> 00:12:47,590 +المجتمع. مفهوم المسئولية الإجتماعية، تشوف مع بعض، + +117 +00:12:55,780 --> 00:13:01,420 +أعتقد أنه بس ما في ضايل حاجة؟ أه إسلاءات خمسة لو + +118 +00:13:01,420 --> 00:13:05,820 +سمحت إسلاءات خمسة من + +119 +00:13:05,820 --> 00:13:10,500 +وين تبدأ المسؤولية الشماعية؟ اتحسن نوعية الحياة + +120 +00:13:10,500 --> 00:13:14,540 +لما تعمل شارع كويس واتمهدول نوعيا بس الحياة أفضل + +121 +00:13:14,540 --> 00:13:22,060 +بناء صف في مدرسة بناء قسم في مستشفى هذا بوفر + +122 +00:13:22,060 --> 00:13:23,060 +الاستقال الشماعي + +123 +00:13:25,870 --> 00:13:32,630 +زيادة التكافل، المستقبل في تزويج شباب مثلًا، أو + +124 +00:13:32,630 --> 00:13:36,630 +كفاءة بعض الأطفال أو الأيتام. طبعًا لما يكون + +125 +00:13:36,630 --> 00:13:40,670 +المشروع عام، زي مثلًا إن نعمل شارع أو نشجر شارع، + +126 +00:13:40,670 --> 00:13:44,420 +هذا الجميع الناس بتستفيد منه.مشروع تنظيف شاطر + +127 +00:13:44,420 --> 00:13:49,100 +البحر والاهتمام فيه ووضع حاويات في الشارع عليها + +128 +00:13:49,100 --> 00:13:54,200 +شعار المؤسسة، هذا برضه شيء مفيد للمجتمع. تحسين + +129 +00:13:54,200 --> 00:13:58,200 +ظروف عمل الموظفين، كمان مسئولية إجتماعية، كمان + +130 +00:13:58,200 --> 00:14:04,640 +مسئولية إجتماعية. ظروف محياتهم كمان، أعطي الأجيرة + +131 +00:14:04,640 --> 00:14:09,480 +أجره قبل أن يجف عراقه، ما نشفش رجل الناس عشان + +132 +00:14:09,480 --> 00:14:13,560 +أجروا محقهم أصلا،زيادة الأجواء الرعاية الطبية اللي + +133 +00:14:13,560 --> 00:14:18,600 +هو التأمين للموظفين طبعاً ليش الموظفين؟ لأن الموظف + +134 +00:14:18,600 --> 00:14:25,640 +لما يأخر شغلات بتدل على الاهتمام والترفيه بطلع على + +135 +00:14:25,640 --> 00:14:29,420 +المجتمع، على أسطس وبكون حاسس بالرضى فهذا دور إيش + +136 +00:14:29,420 --> 00:14:34,580 +المؤسسةطبعًا خُد يبقى لك تحسين ظروف العمل، تحسين + +137 +00:14:34,580 --> 00:14:37,320 +حياة العاملين، زيات الأجواء، ورعاية طبية، هدولة + +138 +00:14:37,320 --> 00:14:42,600 +التلاتة فرضعين على كل مؤسسة، الأصل مؤسسة اتقوم + +139 +00:14:42,600 --> 00:14:46,400 +فيهم غير ما حدا يرفع جضية ولا نقابة العمال تتدخل + +140 +00:14:46,400 --> 00:14:49,020 +ولا حاجة، المفروض هم على حالهم يقوموا بالواجب، لكن + +141 +00:14:49,020 --> 00:14:55,620 +للأسف، فلكن للأسف ما بيحصلش الكلام هذا، زي ما + +142 +00:14:55,620 --> 00:14:56,680 +تلقال عندنا Corona، + +143 +00:14:59,710 --> 00:15:05,350 +قبل ما تظهر الحالات رجعوا الأولاد للمدارس وجميعكم + +144 +00:15:05,350 --> 00:15:08,210 +اللي له أولاد فيكم في المدرسة تابعوا حالات إن + +145 +00:15:08,210 --> 00:15:12,450 +المدارس ما كانتش نظيفة، مدارس الحكومة، ما كانت + +146 +00:15:12,450 --> 00:15:18,230 +نظيفة، طب أين المسئولية الاجتماعية؟ + +147 +00:15:18,230 --> 00:15:23,200 +ما حالش مدور يعنيوهيقوم الآن بيحكوا بدنا نرجع نفتح + +148 +00:15:23,200 --> 00:15:27,220 +المدارس ونعملين خطة ونبصراش لازم يجوموا بمسئولية + +149 +00:15:27,220 --> 00:15:30,240 +مشتماعية تجاه الطلبة وأولياء الأموات تجاه الطلبة + +150 +00:15:30,240 --> 00:15:39,500 +وأولياء إيش الأموات واضحة ولا عيدها؟ واضحة + +151 +00:15:39,500 --> 00:15:43,560 +ولا عيد؟ واضحة تمامًا واضحة تمامًا طبعًا كل ما + +152 +00:15:43,560 --> 00:15:50,300 +ذكرتي أنتي لكل ما كانش أسهلادخلي أبعاد المسئولية + +153 +00:15:50,300 --> 00:15:58,940 +الاجتماعية أدخلي أبعاد المسئولية الاجتماعية ما + +154 +00:15:58,940 --> 00:16:10,480 +راح تفضلي الأخت ما راح الأخت + +155 +00:16:10,480 --> 00:16:12,440 +ما راح تفضلي slide 6 + +156 +00:16:20,820 --> 00:16:25,320 +معانا يا أنت ولا وين؟ + +157 +00:16:25,320 --> 00:16:32,580 +طيب، الأخت نجوان زعلو، اتفضلي، مراه؟ أيوة، نجوان + +158 +00:16:32,580 --> 00:16:37,380 +اتفضلي نجوان، اتفضلي أبعاد المسئولية الاجتماعية + +159 +00:16:37,380 --> 00:16:41,080 +أول حاجة هي الحوكمة الداخلية للشركة ومدى التزاهب + +160 +00:16:41,080 --> 00:16:44,420 +بالقوانين السارية التي تكفل الحقوق الاجتماعية + +161 +00:16:44,420 --> 00:16:50,040 +للموظفين ومستهلكين منتجاتها والخدماتالحكومة + +162 +00:16:50,040 --> 00:16:54,840 +الخارجية في تعامل الشركة مع المجتمعات المحلية خارج + +163 +00:16:54,840 --> 00:17:01,100 +سياق العمل التجاري الخاص بها. ممتاز. عندنا أبعاد + +164 +00:17:01,100 --> 00:17:05,960 +هانوعين، بعد داخلي من داخل الشركة وبعد خارجي، + +165 +00:17:05,960 --> 00:17:09,980 +ماشي؟ البعد الداخلي التزام الشركة بالقوانين + +166 +00:17:09,980 --> 00:17:15,730 +الموجودةوبحقوق العمال وبحقوق المستهلكين أنهي ما + +167 +00:17:15,730 --> 00:17:19,830 +تنزلش بضاعة فازدة أو ما تنزلش أجهزة مضررة بالصحة + +168 +00:17:19,830 --> 00:17:26,150 +الآن صار من ضمن المسئولة الاجتماعية إن المؤسسة + +169 +00:17:26,150 --> 00:17:32,590 +تكون مجهزة نفسهابسبب كورونا عندها جهاز لقياس درجة + +170 +00:17:32,590 --> 00:17:35,970 +الحرارة عاملة تباعد اللي ماعوش كمامة تعطيه اللي + +171 +00:17:35,970 --> 00:17:42,350 +ماعوش إقوان تتعطيه تهتم يعني وتعقّم المكان كل شوية + +172 +00:17:42,350 --> 00:17:46,110 +ودان وتحاول مايكونش عندها زحمة حتى لو كانت ربحية + +173 +00:17:46,110 --> 00:17:52,950 +الحوار الكاميرا الخارجية اللي هي الأمور الإنسانية + +174 +00:17:52,950 --> 00:17:59,450 +الواقعة على الشركة اتجاه المجتمعلما نيجي نقول إحنا + +175 +00:17:59,450 --> 00:18:03,550 +يا أساسي الجامعات بدنا نزوّد سرعة الـNet عشان + +176 +00:18:03,550 --> 00:18:07,010 +التعليم الإلكتروني، + +177 +00:18:07,010 --> 00:18:11,170 +هذه اسمها مسئولية شمعية، من غير ما نزوّد الرسوم، + +178 +00:18:11,170 --> 00:18:15,390 +عفوا كده، لأنها لو زوّدت الرسوم تبع الشراك، واش + +179 +00:18:15,390 --> 00:18:20,930 +وين المسئولية الشمعية؟ مفيش شيء، نفس الشيءتقوم بنك + +180 +00:18:20,930 --> 00:18:26,950 +أو مؤسسة يقول، «بدنا نوزع أجهزة جوالات متطورة على + +181 +00:18:26,950 --> 00:18:30,610 +الأسئل، على الأسر الميسورة اللي عندها أطفال، لحتى + +182 +00:18:30,610 --> 00:18:34,990 +يتابعوا التعليم الإلكتروني». ماشي، خُد بالك، دون + +183 +00:18:34,990 --> 00:18:40,290 +مقابل، مش هتعطوني حقه، هذه مسئولية شمعية، طب + +184 +00:18:40,290 --> 00:18:44,050 +الشركة مش هتستفيد، بزيد عدد عملاءها، وكمان هذا + +185 +00:18:44,050 --> 00:18:47,270 +واجب عليها، لأن المجتمع هو سبب أرباحها مش هدتان، + +186 +00:18:47,920 --> 00:18:52,960 +بنعنى حكمة داخلية وحكمة خارجية. ومجرد ما تروحي على + +187 +00:18:52,960 --> 00:18:56,220 +مكتبك في الشغل تلاقيه معقّم، هذي أيش مسئولية + +188 +00:18:56,220 --> 00:19:01,000 +شمعية؟ المرة الماضية حكتنا واحدة من الأخوات أنه عن + +189 +00:19:01,000 --> 00:19:05,140 +موضوع أنه توفير الإمكانيات، لما حكينا في + +190 +00:19:05,140 --> 00:19:08,760 +الأخلاقيات، لممارسة العمل الأكتروني أو العمل عن + +191 +00:19:08,760 --> 00:19:14,580 +بعد، هذي مسئولية المؤسسة الجاه الموظفية. يعني ما + +192 +00:19:14,580 --> 00:19:18,640 +بصير أقوليا جماعة اصور المحاضرات وانعرف ان انت + +193 +00:19:18,640 --> 00:19:22,900 +ضعيف لأ لازم انا اوفرلهم البنية التحتية كموظفين + +194 +00:19:22,900 --> 00:19:28,740 +عندي وكطلبة لتحقيق الهدف هذه المسئولية ايش؟ + +195 +00:19:28,740 --> 00:19:34,220 +الاجتماعية مش شرط المسئولية الاجتماعية تكلفنا بلغ + +196 +00:19:34,220 --> 00:19:41,020 +باهظة مثلا ممكن نروح نشتري هداية لأيام هذه ونروح + +197 +00:19:41,020 --> 00:19:43,500 +على المستشفى اللي فيه الأخوات المصابات بالماد + +198 +00:19:43,500 --> 00:19:48,060 +الخطيرة ونوزع عليهم هدايةونعملهم حفل الترفيه، فهذه + +199 +00:19:48,060 --> 00:19:52,920 +مسئولية اجتماعية من الشركات والمؤسسات ممكن نروح + +200 +00:19:52,920 --> 00:19:57,820 +مستشفى الوثق ونحتفل مع المسنين ونشوف إيش ناجسهم + +201 +00:19:57,820 --> 00:20:04,280 +ونجيبه لهم جداش بالك هذا هيكلف المؤسسة مقابل + +202 +00:20:04,280 --> 00:20:11,020 +أرباحها؟ وليش؟ لا شيء يُدكر، لا شيء يُدكر الآن + +203 +00:20:11,020 --> 00:20:13,960 +نشوف المسئولية المجتمعية للمنظمات + +204 +00:20:18,740 --> 00:20:27,260 +شوف مين معانا و .. و لا صحيح تفضلي أستاذة و لا ما + +205 +00:20:27,260 --> 00:20:35,180 +كانت دكتورة تفضلي تعمل منظمات الأعمالتتعمل منظمات + +206 +00:20:35,180 --> 00:20:38,320 +لأعمال في البيئة واسعة مع عناصر المجتمع المختلفة + +207 +00:20:38,320 --> 00:20:41,500 +تؤثر وتتأثر بيها، تتطلع المجتمعات إلى الحصول على + +208 +00:20:41,500 --> 00:20:44,440 +مزيد من المساهمات الاجتماعية التي تقدرها منظمات + +209 +00:20:44,440 --> 00:20:47,540 +لأعمال شرائح الاجتماعية المختلفة، يعمل المجتمع + +210 +00:20:47,540 --> 00:20:50,820 +وحكومة أن تسهم هذه المنظمات في حماية البيئة والحد + +211 +00:20:50,820 --> 00:20:53,280 +من التلوث البيئي والعمل على زيادة الملحدات + +212 +00:20:53,280 --> 00:20:56,720 +الخضراء. ممتاز، إذا المسؤولية الشمعية إلها مجالات + +213 +00:20:56,720 --> 00:21:01,480 +متنوعة، في مجال الصحة ممكن تقدمي كمؤسسة، في مجال + +214 +00:21:01,480 --> 00:21:05,810 +العمل الإنساني؟في مجال رعاية المرضى، في مجال حماية + +215 +00:21:05,810 --> 00:21:08,870 +البيئة، زي ما تقولنا، تنظيف الشوارع أو تنظيف شاطئ + +216 +00:21:08,870 --> 00:21:15,450 +البحر، بنعمل Asphalt، إحنا بناخده و بنعمل Asphalt + +217 +00:21:15,450 --> 00:21:18,630 +و بنظبط و بنعمل تسجير و كراسة و حاجات حلوة. فهذه + +218 +00:21:18,630 --> 00:21:22,430 +كلها مسئوليات إيش؟ إجتماعية متنوعة و مختلفة. + +219 +00:21:28,730 --> 00:21:32,270 +طبعًا إحنا باللحظة عنا إذا ما حدش إجي قال، طبعًا + +220 +00:21:32,270 --> 00:21:34,690 +بعض المؤسسات بتلاحظ إن الإدارة بتاعتها ناجحة زي + +221 +00:21:34,690 --> 00:21:38,410 +Bank of Palestine لحاله بييجي في شهر عشرة تعالوا + +222 +00:21:38,410 --> 00:21:41,270 +بدي أخلوا البنات يسويوا فحص وانا بدي أتكفل + +223 +00:21:41,270 --> 00:21:46,910 +بالورسول، بتدفعلى حاجة بسيط، بييجي في رمضان بيعمل + +224 +00:21:46,910 --> 00:21:50,370 +افتراضات جامعية كتير لمعاهد الأيتام ومؤسسات + +225 +00:21:50,370 --> 00:21:56,880 +الأيتام، مثلًا، بروح وموزع شنط،وفي مؤسسات لازم + +226 +00:21:56,880 --> 00:22:00,300 +نمسك العصر عشان هي تعمل هيك، في مؤسسات لازم + +227 +00:22:00,300 --> 00:22:04,900 +التلويح بالعقوبات القانونية، لحتى تعمل هيك، طبعا + +228 +00:22:04,900 --> 00:22:08,880 +احنا ما شاء الله الفوضى هي سيدة الفوضى، عشان هيك + +229 +00:22:08,880 --> 00:22:14,820 +بتلاحظ إن هاي كورونا، شوفيا كام شهر صارله، ولغاية + +230 +00:22:14,820 --> 00:22:20,330 +الآن ماحدش فكر yoga بجوار الطلبة،أو يساعدهم أو + +231 +00:22:20,330 --> 00:22:23,090 +يقولوا أنا بده أعقم المدرسة هذه يعني لما أنت تيجي + +232 +00:22:23,090 --> 00:22:25,970 +مؤسسة الله فاتحها عليهم ويقولوا أنا بده أمسك + +233 +00:22:25,970 --> 00:22:29,110 +المدرسة هذه في المنطقة الفلانية وانعقمها للطلبة + +234 +00:22:29,110 --> 00:22:33,590 +وكمان المؤسسة مش هيخسروش على فكرة مش هيخسروا + +235 +00:22:33,590 --> 00:22:36,910 +الحاجة تفضلي مهندسة تحرير + +236 +00:22:46,450 --> 00:22:50,030 +مهندسة تحيط سمعية اه دكتورة اه دكتورة معاك معاك + +237 +00:22:50,030 --> 00:22:55,850 +اقرأ المسئولية رسومية تانية للمنظمات اه اه slide + +238 +00:22:55,850 --> 00:23:06,230 +تانية اجراها اه بين مؤيد ومعارض اه هناك جهاتسلايد + +239 +00:23:06,230 --> 00:23:11,170 +تمانية اه تمام تمام هناك جهات في المجتمع بدأت + +240 +00:23:11,170 --> 00:23:15,470 +بتشكيل قوى ضغط يجب مراعتها وتحقيق مطالبها مثل + +241 +00:23:15,470 --> 00:23:19,650 +جمعيات حماية المستهلك وجمعيات نفاعة فقوق الأطفال + +242 +00:23:19,650 --> 00:23:24,870 +والنساء وحرية الصحفيين وغيرها صح أصبح موضوع تبني + +243 +00:23:24,870 --> 00:23:28,110 +المسئولية الاجتماعية من قبل منظمات الأعمال محورا + +244 +00:23:28,110 --> 00:23:32,270 +أساسيا في كثير من دول العالم وخاصة تتلهم المساعدات + +245 +00:23:32,270 --> 00:23:37,520 +الدراسية في الجامعات والمعاهدقيمت كثير من المقرات + +246 +00:23:37,520 --> 00:23:41,900 +والندوات لمناقشة جوانبهم المختلفة. شكرا يا وانتي. + +247 +00:23:43,800 --> 00:23:47,340 +لأ، أفضل. الآن يا أخوات، إحنا عندنا جمعيات هذه + +248 +00:23:47,340 --> 00:23:49,960 +اللي لو شوفتيها بتسمع عنها، جمعيات حقوق النساء + +249 +00:23:49,960 --> 00:23:53,940 +وحقوق الأطفال والحضيات، وأحمد مستهلك، مش مشكلة أنا + +250 +00:23:53,940 --> 00:23:56,460 +يكون عندى ميت جمعية، أهم إش يكون عندى جمعيات + +251 +00:23:56,460 --> 00:24:02,640 +بنوعيات عالية، يعني مثلا حميد المستهلك، بصير حالة + +252 +00:24:02,640 --> 00:24:06,780 +تسمم،هو قبل طريقة عامة بتنتهي، ماش عارفش إنه + +253 +00:24:06,780 --> 00:24:10,200 +الجمعية لها دور يعني مش مهم إنه أنا أفتح جمعيات + +254 +00:24:10,200 --> 00:24:12,520 +وأكتب مسميات وهينا، يعني إحنا عندنا أكتر من + +255 +00:24:12,520 --> 00:24:17,480 +تسعمائة جمعية امسجلة في نخدة ترخيص من وزارة + +256 +00:24:17,480 --> 00:24:23,120 +الداخلية، طبقة جمعية فعالة فيهمجمعية حقوق المرأة + +257 +00:24:23,120 --> 00:24:27,340 +صح إلها دور لكن مش هداك المطلوب مش الدور المطلوب + +258 +00:24:27,340 --> 00:24:31,960 +لسه ممكن لأنها بتصطدم بالعادات والتقاليد برضه لسه + +259 +00:24:31,960 --> 00:24:36,860 +دورها مش هو اللي أو مش الدور اللي بتلمس المرأة + +260 +00:24:36,860 --> 00:24:41,020 +اللي واقع عليها الظلم إنه في حدا بيسندها وهكذا + +261 +00:24:41,020 --> 00:24:44,900 +حصريات الصحافين بنحبسوا بيموتوا وكذا الجمعيات + +262 +00:24:44,900 --> 00:24:49,840 +موجودة لكن السؤال هل تقوم بدورها هذا السؤال الآن + +263 +00:24:49,840 --> 00:24:54,560 +هناطبعًا إحنا بندرس المسؤولية الاجتماعية اللي إحنا + +264 +00:24:54,560 --> 00:25:00,200 +جاينا ندرسها هنا فيه عملنا مؤتمر في جامعة فلسطين + +265 +00:25:00,200 --> 00:25:04,280 +قبل عدة سنوات عن المسؤولية الاجتماعية للمجتمعات + +266 +00:25:04,280 --> 00:25:07,280 +أنا كان إلي المسؤولية الاجتماعية المنظمات كان إلي + +267 +00:25:07,280 --> 00:25:10,600 +وقت عمل فيه عن المسئولية المجتمعية للمؤسسة + +268 +00:25:10,600 --> 00:25:14,600 +المصرفية الفلسطينية طلعت إيش عندهم المسؤولية + +269 +00:25:14,600 --> 00:25:18,820 +الاجتماعية وإيش بيساويه؟ وهل هو بكفي ولا لسه بدنا؟ + +270 +00:25:18,820 --> 00:25:19,320 +وهكده + +271 +00:25:27,450 --> 00:25:31,770 +الآن، في ناس بيقولوا المسئولية الشمعية منيحة، + +272 +00:25:31,770 --> 00:25:38,690 +ملازمة، وانتوا بتربحوا بسببنا، فناس بيقولوا لأ، + +273 +00:25:38,690 --> 00:25:43,090 +الأرباح من تبع وشجاية، تعب وشجاية، وانا ببيع سلعة + +274 +00:25:43,090 --> 00:25:46,250 +منيحة عشانك أنا بربح، فانتوا طبعا مرة تانية، + +275 +00:25:46,250 --> 00:25:51,630 +المسئولية الشمعية بقوة القانون، بقوة إيش؟ القانون، + +276 +00:25:51,630 --> 00:25:58,050 +اتفضل يا أستاذ السهام الشرفة،سهام الشرفة نسمع ايش + +277 +00:25:58,050 --> 00:26:06,190 +قالوا تفضلي ده سؤال لحظة يا انتي لحظة وضحي وجهة + +278 +00:26:06,190 --> 00:26:14,690 +نظر المؤيدين والمعارضين للمسؤولية الشماعية المؤيد + +279 +00:26:14,690 --> 00:26:20,330 +Sam Yolsonمنظمات الأعمال بتخلق مشاكل يجب أن تحنها + +280 +00:26:20,330 --> 00:26:24,570 +صحيح منظمات الأعمال هي مواطنون لأ لأ أنتي واحدة + +281 +00:26:24,570 --> 00:26:31,410 +وكبالها واحدة okay المعارض Fredman عدم وجود خيارات + +282 +00:26:31,410 --> 00:26:36,050 +البرامج الاجتماعية نقف هنا نقف هنا مين يا خوات + +283 +00:26:36,050 --> 00:26:39,290 +تعطينا مثال على إن منظمات الأعمال اللي هي تبعات + +284 +00:26:39,290 --> 00:26:42,370 +القطاعات الخاصة وال business وشغلات هالي تخلق + +285 +00:26:42,370 --> 00:26:57,940 +مشاكل في المجتمع؟معاكوا دقيقتين للتفكير مين؟ + +286 +00:26:57,940 --> 00:27:04,060 +اتفضل + +287 +00:27:04,060 --> 00:27:04,720 +يا أستاذ هايا + +288 +00:27:11,270 --> 00:27:15,550 +اللحظة بس ان هايا رفعت ايدها عندك في ال iconات + +289 +00:27:15,550 --> 00:27:20,340 +اللي عندك ممكن ترفع ايدك تفضليتمام، بدي أحكي كيف + +290 +00:27:20,340 --> 00:27:24,140 +بيكون فيه أتار لعدم وجود خبرة لبعض المؤسسات في + +291 +00:27:24,140 --> 00:27:28,180 +إدارة برامج المسؤولية الاجتماعية طبعا في كتير + +292 +00:27:28,180 --> 00:27:32,360 +مؤسسات إحنا بنعرف بيكون فيها موازنات مخصصة لهذا + +293 +00:27:32,360 --> 00:27:37,340 +الاشياء لازم، بس للأسف ما بيكون عندهم فكرة كيف + +294 +00:27:37,340 --> 00:27:41,120 +عملية إدارة البرامج والسبب هو عدم المخارات + +295 +00:27:41,120 --> 00:27:45,280 +والتحنيح مع الفئات المجتمع صحيح، هم ماسألوش أو + +296 +00:27:45,280 --> 00:27:49,170 +بدولوشبالظبط، فبيصيروا هما عندهم صياغة الـ + +297 +00:27:49,170 --> 00:27:52,470 +«interventions» مش مناسبة أو مش الأولوية اللي هي + +298 +00:27:52,470 --> 00:27:55,750 +للفئات اللي عندنا، فيها إن مثلا بعض الأشياء أحيان + +299 +00:27:55,750 --> 00:27:59,530 +بيكون اللي هو باب المسؤولية المجتمعية إنه أنا أعمل + +300 +00:27:59,530 --> 00:28:03,410 +زي مشاريع مدرّة لتدخر لبعض الأسر المستورة ممتاز، + +301 +00:28:03,410 --> 00:28:07,560 +ليه الأسر المنتجة؟أه بقدم هذه المنح بدون مقابل لكن + +302 +00:28:07,560 --> 00:28:11,340 +فعليًا ما بقيس شو الأتار اللي ممكن أنا تعملي مشاكل + +303 +00:28:11,340 --> 00:28:15,220 +زي مثلًا أروح أنا أعمل مشروع لكن هذا المشروع فيه + +304 +00:28:15,220 --> 00:28:19,960 +بعض المشاكل الإيه خلت مشكلة لكن سببت مشكلة لناس + +305 +00:28:19,960 --> 00:28:26,630 +تانين وعلى مستويات أوسعزي شو؟ عشان هيك صار في + +306 +00:28:26,630 --> 00:28:29,630 +عيلنا تطورات برضه، لأ احنا مش لازم نبطلع الجانب + +307 +00:28:29,630 --> 00:28:32,830 +السلبي، صار في عيلنا تطورات، أنه احنا عاملنا أدوات + +308 +00:28:32,830 --> 00:28:36,230 +بتقدر تتحدد، أنه والله أنا لما بعمل هذا المشروع + +309 +00:28:36,230 --> 00:28:39,270 +أكم من حد ممكن يستفيد منه، وقداش فيه نسبة تأثير + +310 +00:28:39,270 --> 00:28:43,350 +عليه Okay، قربيلنا الصورة أنه في منظمات بتعمل + +311 +00:28:43,350 --> 00:28:49,130 +مشاريع بتعمل مشاكل، إيه الحدات السلبية؟خلّينا نحكي + +312 +00:28:49,130 --> 00:28:55,770 +مثلا عن ال .. مثلا في مشاريع بتشتغل اللي هي إعادة + +313 +00:28:55,770 --> 00:28:59,770 +التدوير للبلاستيك و هذه الأشياء البلاستيك أه تمام، + +314 +00:28:59,770 --> 00:29:02,930 +هلأ في إعادة التدوير ممكن يكون في عندي مواد كيموية + +315 +00:29:02,930 --> 00:29:07,750 +بتنتج عن إعادة التدوير بتسبب مشاكل للناس تانية زي؟ + +316 +00:29:10,190 --> 00:29:13,830 +بشكل عام، مجرد أنه صار في عندي إشعار على مادة + +317 +00:29:13,830 --> 00:29:16,870 +مضررة معناته فيه أنها تأثير على الناس اللي حوالين + +318 +00:29:16,870 --> 00:29:21,290 +المشروع فأنا اتطلعت على شخص أنه أنفع ويحقق إيرادات + +319 +00:29:21,290 --> 00:29:24,510 +من هذا المشروع واتجاهلتي الناس اللي حوالها كان + +320 +00:29:24,510 --> 00:29:27,530 +المفروض أن أنا اللي بدأ أدير صح مشروعي أختار + +321 +00:29:27,530 --> 00:29:30,430 +المكان المناسب اللي هو يكون بعيد عن السكان وما + +322 +00:29:30,430 --> 00:29:34,430 +يضرب السكان من هذا الأطار ممتاز، شكرا يا أنتي على + +323 +00:29:34,430 --> 00:29:38,250 +الإجابة، شكراإذا منظمات العمال تخلق مشاكل يجب أن + +324 +00:29:38,250 --> 00:29:44,030 +تحلها، +اللي هي مشاكل التلوث، مشاكل التلوث البيئي، + +325 +00:29:44,030 --> 00:29:48,150 +مش عشان تقدم الخدمة أو السلعة، تعمل مثلًا، عندك + +326 +00:29:48,150 --> 00:29:54,950 +الجوالات بتطلع ترددات، هذه ممكن تكون مؤذية، أنت + +327 +00:29:54,950 --> 00:29:58,390 +جاي تعمل خدمة جوال خلوي، وفي نفس الوقت بتخرج عن + +328 +00:29:58,390 --> 00:30:04,920 +طريق المشاكل، لأن هذه المنظماتتعمل مشاكل لازم هي + +329 +00:30:04,920 --> 00:30:09,200 +تحلها. إذًا، «سامو» شايف إنه اللي عمل المشكلة هو + +330 +00:30:09,200 --> 00:30:12,840 +اللي حلها، اللي عمل المشكلة هو اللي حلها، يعمل + +331 +00:30:12,840 --> 00:30:20,520 +دراسة ويتجنب المشاكل. «فريدمان» حكى، زي ما حكت + +332 +00:30:20,520 --> 00:30:26,000 +زميلتكوا قبل شوية وكلامها سليم، إنه في هاي مبلغ في + +333 +00:30:26,000 --> 00:30:31,180 +الموازنة لخدمة المجتمع، ممكن نصفه لمؤاخذة في حاجات + +334 +00:30:31,180 --> 00:30:36,330 +تافة،كلها دي فلوس؟ مش عارفين إيش ساوي فيها؟ يعني + +335 +00:30:36,330 --> 00:30:40,350 +الأصل أنا قبل أحط الفلوس كمسئولية الشمعية لازم أحل + +336 +00:30:40,350 --> 00:30:44,250 +مشكلة موجودة، زي مثلا في إسفلت مكسّر في إحدى + +337 +00:30:44,250 --> 00:30:47,970 +الشوارع أروح أنسق مع وزارة الأشغال والبلدية اللي + +338 +00:30:47,970 --> 00:30:51,610 +هناك وأقول أنا بدي أعملوه، أنا بدي أدفع المسار، + +339 +00:30:51,610 --> 00:30:54,690 +لأن هيك أنا حلت مشكلة، لأن المسئولية المجتمعية مش + +340 +00:30:54,690 --> 00:30:57,990 +معناها إن أحنا بنستعرض و بنرمي فلوس في الهواء، لأ، + +341 +00:30:57,990 --> 00:31:03,660 +المسئولية الاجتماعية لازم تحل إيه؟ مشكلةلازم تحل + +342 +00:31:03,660 --> 00:31:08,260 +المشكلة واحد شاف أنه فيه لما تنزل الأمطار الغزيرة + +343 +00:31:08,260 --> 00:31:13,440 +بيغرق الشارع الله يكره إنكم محتاجين صرف صحي بروح + +344 +00:31:13,440 --> 00:31:19,400 +للمسؤولين وبنصق معاهم وانا هتغطي الموازنة لازم + +345 +00:31:19,400 --> 00:31:25,250 +أشوف مشكلة عشان أحلهاأو حتى فيش مشكلة، لكن المكان + +346 +00:31:25,250 --> 00:31:28,970 +هذا ناقص شوية لمسات جمالية، زي ما قلنا عنا رصيف + +347 +00:31:28,970 --> 00:31:33,450 +لكن بده شوية أشجار، مافيش جمالي، بنحط أشجار، هذا + +348 +00:31:33,450 --> 00:31:37,130 +المقصود بإنهم بيديروا البرامج الاجتماعية، ممكن + +349 +00:31:37,130 --> 00:31:40,690 +تكون مجرد حركة مصاري، شوفون، هاي نعملنا كذا، من + +350 +00:31:40,690 --> 00:31:49,110 +غير حاجة ملموسة لمين، للمواطن أو للمجتمع، رقم + +351 +00:31:49,110 --> 00:31:50,190 +اتنين، اتفضل يقرأي، + +352 +00:31:53,440 --> 00:31:56,860 +منظمات الأعمال هي مواطنون اعتباريون في المجتمع + +353 +00:31:56,860 --> 00:32:01,600 +المعارضة يمكن أن تؤدي يمكن أن تعطي المنظمات قوة + +354 +00:32:01,600 --> 00:32:05,720 +أثرية أكبر في المجتمع إذن زي ما انت عارفة لما + +355 +00:32:05,720 --> 00:32:10,860 +تعملي مؤسسة أو مشروع بيكون شخصيته مختلفة عن شخصيتك + +356 +00:32:10,860 --> 00:32:17,720 +مستقلة اللي هي فصل الإدارة الملكية فهذه الشخصية + +357 +00:32:17,720 --> 00:32:21,340 +اللي هي المؤسسة بيتقدم المجتمع بيتقدم خدمة لعيش في + +358 +00:32:21,340 --> 00:32:27,020 +المجتمعهنا المعارض اللي هو Ferdman بقول بعض + +359 +00:32:27,020 --> 00:32:32,620 +المؤسسات، بتكلم هنا عن شركات متعددة الجنسيات، + +360 +00:32:32,620 --> 00:32:36,560 +شركات العبرات القارات، عن هذه بتكلم أنه في مؤسسات + +361 +00:32:36,560 --> 00:32:41,160 +قوة تأثيرها بتكون أكبر من نفس أصلا الحكومة أو + +362 +00:32:41,160 --> 00:32:46,460 +المجتمع، فعشان يكون مش حابب مسئولية اجتماعيةأحنا + +363 +00:32:46,460 --> 00:32:51,440 +بنتكلم على جد حالنا المؤسسة معاها فلوس تعرفون + +364 +00:32:51,440 --> 00:32:55,340 +تحطهم ليش؟ لأن هذه المؤسسة شخصية مختلفة عن أصحابها + +365 +00:32:55,340 --> 00:32:58,860 +تلاتة؟ + +366 +00:32:58,860 --> 00:33:04,060 +لأ المؤيد + +367 +00:33:04,060 --> 00:33:13,310 +لدى منظمات تعمل موارد ضخمة المعارض تخلق تضاربفأه + +368 +00:33:13,310 --> 00:33:20,250 +ممكن، ممكن السؤال تدرّف إذا المؤادر، المؤيد عادفاً + +369 +00:33:20,250 --> 00:33:24,570 +بيقول مؤسسات عندها six M's وموارد وفلوس كتيرة لازم + +370 +00:33:24,570 --> 00:33:30,470 +تستخدم الجزء منها جزء منها في خدمة المجتمع ماشي، + +371 +00:33:30,470 --> 00:33:34,230 +الآن عندك بنك فلسطين، بجوار البنك الرئيسي اللي في + +372 +00:33:34,230 --> 00:33:40,080 +الجون دي في مبنى للتدريباحنا بنبعت طلابنا يتدربوا + +373 +00:33:40,080 --> 00:33:42,680 +هناك وياخدوا شهادات، هذه مسئولية الشمعية عليهم على + +374 +00:33:42,680 --> 00:33:48,320 +الفكرة، عندهم موارد وممكن يخدموا ليش ما يخدموا، + +375 +00:33:48,320 --> 00:33:53,450 +Friedman بيقول لأ،في تعارض، كيف يفرضنا نتعارض؟ + +376 +00:33:53,450 --> 00:33:57,630 +الآن الشرع اللي قبل شوية حكينا عنه إنه انكسر وإجت + +377 +00:33:57,630 --> 00:34:02,910 +مؤسسة بدها تتبرع وتصلحه بيقول لأ هذا شغل وزارة + +378 +00:34:02,910 --> 00:34:05,330 +الأشغال العامة ليش أنه وزارة الأشغال العامة بدأت + +379 +00:34:05,330 --> 00:34:09,570 +أنتوا هتصلحوا؟ إذن ممكن يصير تدارب وصراع بين + +380 +00:34:09,570 --> 00:34:12,950 +المصالح لكن لو في تنسيق من البداية مابيصيش تدارب + +381 +00:34:12,950 --> 00:34:18,550 +واش مابيصيش تدارب بينهم رقم + +382 +00:34:19,930 --> 00:34:25,850 +تلاتة، أربعة، تفضلي المؤيد تحسين صورة المنظمة في + +383 +00:34:25,850 --> 00:34:30,510 +المجتمع وتقليل التدخل الحكومي المعارض تقلل من + +384 +00:34:30,510 --> 00:34:33,650 +أرباح المساهمين وتزيد تكاليف الانتاج واضح إن + +385 +00:34:33,650 --> 00:34:37,710 +المعارض نضطه مادية واضح إن هو صاحب شركة أصلا لما + +386 +00:34:37,710 --> 00:34:41,570 +هي أصلا خودي بالك موازنة المسئولية المجتمعية من + +387 +00:34:41,570 --> 00:34:48,100 +ورا تنخصم تنخصم الأرباح بعد الدرايب آهكمان مش + +388 +00:34:48,100 --> 00:34:51,080 +مكفّة الضريبة والفوائد والنافقات كمان من نتاع + +389 +00:34:51,080 --> 00:34:53,800 +المجتمع، فالمعارض بيقول لأ، ما هيك أحنا أرباحنا + +390 +00:34:53,800 --> 00:34:59,120 +بتقل، بدل ما يأخذ مثلًا ربح 100 دولار للسهم وناخد + +391 +00:34:59,120 --> 00:35:04,080 +80، فهو مش عايز. دلوقت هو حكت أثناء الشرح إن + +392 +00:35:04,080 --> 00:35:07,280 +المسؤلية المجتمعية شكل مشكلة الإعلان للمؤسسة، + +393 +00:35:07,280 --> 00:35:14,220 +الإعلانات والترويج، بالروح كتبيةحملة لتنظيف الشارع + +394 +00:35:14,220 --> 00:35:17,280 +تحت رعاية شركة كذا، فالناس بعرفونا اللي مش + +395 +00:35:17,280 --> 00:35:22,160 +عارفينه. إذا انتحسين صوت المؤسسة وتقليل التدخل + +396 +00:35:22,160 --> 00:35:27,320 +الحكومي، يعني مش كل حاجة على الحكومة، هنقعد نستنى + +397 +00:35:27,320 --> 00:35:31,520 +الحكومة تسوينا الشارع لمكسّر وقتها إن شاء الله، + +398 +00:35:31,520 --> 00:35:35,320 +فممكن هم يتدخلوا ويسابعوا في الموضوع. أخر حاجة، + +399 +00:35:39,000 --> 00:35:43,360 +اللي هيبقى الأعمال شريك مهم على الحكومة والمجتمع + +400 +00:35:43,360 --> 00:35:47,040 +بيشارعها أو عارف صعوبة المساعدة القانونية عن جوانب + +401 +00:35:47,040 --> 00:35:51,360 +الإجتماعية بسبب عدم وجود معايير دقيقة لقياس الأداء + +402 +00:35:51,360 --> 00:35:55,080 +الإجتماعي بخير، هذه إحنا بيواجهها بلدنا، يعني في + +403 +00:35:55,080 --> 00:35:59,580 +شركات كتير بتحقق أرباح لكن مستويش مسؤولية إجتماعية + +404 +00:35:59,580 --> 00:36:04,360 +لإن أنا عارفة ماحدش هيبسكلها العصايةماحدش هيستغلها + +405 +00:36:04,360 --> 00:36:07,880 +قانونياً فعشان هيك مطنشة عامل حالة ماعهاش خبر + +406 +00:36:07,880 --> 00:36:11,660 +طبعاً هنا الأصل يجب أن تكون العلاقة بين جميع + +407 +00:36:11,660 --> 00:36:17,140 +مؤسسات المجتمع علاقة تنسيق علاقة إيش؟ تنسيق عشان + +408 +00:36:17,140 --> 00:36:19,960 +هيك سامو شايف إنه مش كل حاجة عن الحكومة نستنى + +409 +00:36:19,960 --> 00:36:23,900 +الحكومة لأ القطاع الخاص اللي سبب وجود المجتمع لازم + +410 +00:36:23,900 --> 00:36:30,440 +يكون لدوا إذن في ناس مع وناس ضد ناس مع وناساش ضد + +411 +00:36:36,210 --> 00:36:42,650 +طالبة وسام جوابتي اليوم و سام دلغام جوابتي؟ دكتورة + +412 +00:36:42,650 --> 00:36:46,930 +معاكي جوابتي أنتي؟ لأ لأ لأ ماجوابتش اتفضلي هل + +413 +00:36:46,930 --> 00:36:52,160 +أنتي بتأيدي الجهة المؤيدة ولا المعايدة؟يعني لو + +414 +00:36:52,160 --> 00:36:55,760 +إنتي عندك شركة خاصة وربحانة و الله فاتحها عليكي، + +415 +00:36:55,760 --> 00:36:58,680 +تذكري مسئوليتك تجاه المجتمع ولا بتقولي أرباح يا + +416 +00:36:58,680 --> 00:37:01,660 +عزيزي؟ أنا مالكوش عندي، مالكوش أكيد. أكيد، أكيد + +417 +00:37:01,660 --> 00:37:06,240 +بنذكر تجاه الـ… بنذكر الـ… نعتمد، بنقدم للمجتمع + +418 +00:37:06,240 --> 00:37:09,280 +خدمات، لأنهم هم الأثرات، خاصة في زيادة الأرباح. + +419 +00:37:10,080 --> 00:37:14,560 +ممتاز، طب هل بتعرفي مؤسسة على أرض الواقع؟ تذكر + +420 +00:37:14,560 --> 00:37:15,280 +المجتمع؟ + +421 +00:37:18,100 --> 00:37:22,740 +في بتتذكر وفي ب .. ما بتتذكر بتحكي أرباحي وهي أنا + +422 +00:37:22,740 --> 00:37:25,860 +اللي تعبت فيها وحصلت عليها زي مين بتتذكر؟ احنا + +423 +00:37:25,860 --> 00:37:30,500 +بدنا اللي بتتذكر، بدنا الجانب الإيجابي في مؤسسات + +424 +00:37:30,500 --> 00:37:33,580 +كتير طبعا، ممكن احنا مايكونش إنا علم فيها لكن إيه + +425 +00:37:33,580 --> 00:37:35,700 +بيعمل بيخفها أو عليكم في خنينس أو رفح، ماشوفتش هذا + +426 +00:37:35,700 --> 00:37:41,940 +عمل للشارع، حطله شجرة، وزه هويات، زي هكد يعني حطله + +427 +00:37:41,940 --> 00:37:47,610 +انزونفي عندنا البلدية بدها تعمل طرص في الشارع لإن + +428 +00:37:47,610 --> 00:37:50,010 +لأ يا أنتي هذا مش مسئولية شمعية ده واجبها مش مش + +429 +00:37:50,010 --> 00:37:54,990 +شمعية ده لأ بس لأ يا أنتي في فرق بين واجبك صحيح + +430 +00:37:54,990 --> 00:37:59,710 +صحيح أنا معاكي فيقول إن أنت تعملي حاجة من أرباحك + +431 +00:37:59,710 --> 00:38:05,070 +يعني لله ممكن نفكي مش مش مش شمعية ده المدى لأ لأ + +432 +00:38:05,070 --> 00:38:09,330 +لأ أنا عارف فاهمة عليكلكن لو جيت انت اعطيت + +433 +00:38:09,330 --> 00:38:13,030 +للمسئولي البلدية موازنة الشارع، انت مسئولية + +434 +00:38:13,030 --> 00:38:15,910 +اجتماعية، وحقلك ticket-based؟ أوكي، ما هم .. انا + +435 +00:38:15,910 --> 00:38:19,330 +هدى لجزي انه اللي عنا احنا عملنا موازنة مع بعض + +436 +00:38:19,330 --> 00:38:22,490 +لبعض، وعطينا الفلوس للبلدية، هتشتمل الشارع، مين + +437 +00:38:22,490 --> 00:38:26,270 +بعض لبعض هدول؟ الجرأة اللي عينا في الشارع، لأنه + +438 +00:38:26,270 --> 00:38:29,590 +احنا شارعنا داخلي ورملي. أوكي، هل يعني انتوا قطاع + +439 +00:38:29,590 --> 00:38:34,760 +خاص ولا شباب صانفوكم؟لأ عادي مواطنين لأ ده اشي + +440 +00:38:34,760 --> 00:38:37,940 +تاني انتي، هدى حاجة تانية، ماشي بنكمل بعد ما اقفل + +441 +00:38:37,940 --> 00:38:40,620 +القاعة، شوية و برجع ان شاء الله، اعطيكوا العافية + +442 +00:38:40,620 --> 00:38:41,800 +الله عافيك يا دكتورة + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lH6sKXZWC6s.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lH6sKXZWC6s.srt new file mode 100644 index 0000000000000000000000000000000000000000..477ce4a18b7d92b4f15950c7da7c22333cacff62 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lH6sKXZWC6s.srt @@ -0,0 +1,765 @@ +1 +00:00:08,620 --> 00:00:10,420 +عُدوا بالله السماعي من الشركات الرجيم باسم الله + +2 +00:00:10,420 --> 00:00:13,740 +الرحمن الرحيم أهلا وسهلا فيكم في الجزء الثاني من + +3 +00:00:13,740 --> 00:00:16,520 +محاضرة اليوم من اتصالات Communication مع الطالبة + +4 +00:00:16,520 --> 00:00:25,460 +وسام درغان والطالبة فاتن تاروانا أو تاروة الجزء + +5 +00:00:25,460 --> 00:00:28,580 +الأول توقفنا فيه عن سؤال هل ترتبط الاتصالات بوظائف + +6 +00:00:28,580 --> 00:00:31,440 +الإدارة؟ من الطبيعي والمنطقي نعم ترتبط الاتصالات + +7 +00:00:31,440 --> 00:00:35,440 +بوظائف الإدارة عشان الخطط لازم يكون عندنا معلومات + +8 +00:00:35,440 --> 00:00:38,820 +عشان نجيب معلومات لازم نعمل عملية اتصال. التنظيم، + +9 +00:00:38,820 --> 00:00:44,660 +اللي هو تقسيم وتفويض السلطات ووضع الهيكل التنظيمي، + +10 +00:00:44,660 --> 00:00:47,300 +لازم يكون عندنا اتصال. التوجيه، اللي هو تقديم + +11 +00:00:47,300 --> 00:00:49,660 +الإرشادات والتعليمات والأوامر للموظفين، لازم تحتاج + +12 +00:00:49,660 --> 00:00:55,580 +اتصال. الرقابة، لازم تكون عندنا رقابة ذاتية وتصحيح + +13 +00:00:55,580 --> 00:00:59,240 +انحرافات الموظفين، لازم يكون فيها عملية اتصال زي + +14 +00:00:59,240 --> 00:01:02,700 +مثلًا حكينا لو أنه «سام» فاتح أغاني وإيجى المدير + +15 +00:01:02,700 --> 00:01:05,220 +حكي له «إنت فاتح أغاني»، هذه عملية اتصال، هذه رقابة، + +16 +00:01:05,220 --> 00:01:09,980 +هذه إيش؟ رقابة. طبعًا هي ونعم، يوجد ارتباط وثيق من + +17 +00:01:09,980 --> 00:01:12,940 +الاتصالات ووضعها في الإدارة. عملية فحص البيئة، اللي + +18 +00:01:12,940 --> 00:01:16,440 +هي تجميع المعلومات، اللي هي التخطيط. تفويض + +19 +00:01:16,440 --> 00:01:18,740 +الصلاحيات والتنظيم، زي ما شرحنا هذا التنظيم + +20 +00:01:18,740 --> 00:01:22,400 +الإجراءات نفسها المرتبطة بطبيعة المنظمة. هذه توجيه + +21 +00:01:22,400 --> 00:01:26,140 +رقابة أداء الموظفين، هذه أيضًا اتصال. عملية اتصال + +22 +00:01:26,140 --> 00:01:31,040 +هي جوهر العملية الإدارية. 90% من أوقات المدرسة زي + +23 +00:01:31,040 --> 00:01:34,100 +ما حكينا إن الموظفين بتنظف في إيش؟ لاتصالات هو جاعة + +24 +00:01:34,100 --> 00:01:39,540 +بكتب تقارير للإدارة العليا. هذا الاتصال. ماشي فينا + +25 +00:01:39,540 --> 00:01:41,960 +الآن من ضمن الاتصالات اللي هي الإقناع والمصداقية + +26 +00:01:41,960 --> 00:01:46,900 +في الاتصالات. الإقناع معناه أن أحد أطراف الاتصال هو + +27 +00:01:46,900 --> 00:01:49,940 +المرسل والمستقبل. المستقبل هنا يكون داعم ومؤيد + +28 +00:01:49,940 --> 00:01:53,120 +لرسالة. إيش الرسالة اللي عايزين نوصلها أو الهدف + +29 +00:01:53,120 --> 00:01:59,040 +اللي عايزين نوصل له. الآن قسم التسويق عمل دراسة لحملات + +30 +00:01:59,040 --> 00:02:02,810 +إعلانية جديدة للسلع. لازم ياخد موافقة الإدارة + +31 +00:02:02,810 --> 00:02:05,810 +العليا عشان الإدارة العليا توافق وتصرف له موازنة + +32 +00:02:05,810 --> 00:02:09,330 +عشان يسوي الشغل تبعه اللي هو مقترحه. لازم تقتنع، + +33 +00:02:09,330 --> 00:02:14,230 +إذا لازم الإنسان يكون عنده قدرة على الإقناع لتحقيق + +34 +00:02:14,230 --> 00:02:17,970 +الأهداف. عشان يقنع لازم إيش؟ اتصالات. طبعًا من ضمن + +35 +00:02:17,970 --> 00:02:22,690 +أمور الاتصال اللي هي المصداقية. المصداقية للأسف ها + +36 +00:02:22,690 --> 00:02:28,410 +دي مش موجودة، مش موجودة. الأمانة والاحترام والنزاهة يعني + +37 +00:02:28,410 --> 00:02:32,530 +للآخرين. أن أنت بتروح مدرسة تشتري جلباب. ماشي، بقول لك + +38 +00:02:32,530 --> 00:02:35,890 +الجلباب مثلًا تركي، تروح تشتريه ودفع فيه سعر + +39 +00:02:35,890 --> 00:02:38,370 +السلع المستوردة، بعين فجأة أنه لا هو تركي ولا + +40 +00:02:38,370 --> 00:02:41,670 +حاجة. إذن، اعتقاد واحترام ونزاهة في عالم الآخرين + +41 +00:02:41,670 --> 00:02:43,850 +تتحقق من خلال علاقات طيبة والخبرة، هي إيش؟ + +42 +00:02:43,850 --> 00:02:47,130 +المصداقية. إذا الإقناع إن أحنا نوصل الفكرة اللي + +43 +00:02:47,130 --> 00:02:50,510 +عايزينها، المصداقية يكون عندنا اعتقاد متبادل + +44 +00:02:50,510 --> 00:02:55,010 +واحترام من أو بين إيش؟ الآخرين. في عندنا أسئلة + +45 +00:02:55,010 --> 00:02:58,230 +اختياري. بارك الله فيكم. الأخوات حقينها جعل أحد + +46 +00:02:58,230 --> 00:03:01,270 +الأطراف دائمًا ومؤيدًا لرسالة عرضها المؤسسة هو إيش؟ + +47 +00:03:01,270 --> 00:03:06,230 +هو الإقناع. واحد يدعم فكرة أو يكون مؤيدًا لها. مقنعة، إحنا + +48 +00:03:06,230 --> 00:03:08,350 +من البداية بنبدأ بالاتصال يا أخوات، لما نيجي نأسس + +49 +00:03:08,350 --> 00:03:11,090 +مؤسسة، بنقدم على ترخيص. هاي اتصال، إنتي عندك فكرة، + +50 +00:03:11,090 --> 00:03:14,350 +طرحتيها على ناس، هذا اتصال، ثقة والاحترام والنزاهة + +51 +00:03:14,350 --> 00:03:16,970 +يعني للآخرين، وتتحقق من خلال علاقة طيبة والخبرة + +52 +00:03:16,970 --> 00:03:22,390 +مصداقية، هذه إيش؟ مصداقية. على أسئلة مباشرة. السؤال + +53 +00:03:22,390 --> 00:03:24,230 +ما هي عناصرها، ما هي مكونات الاتصال، يعني ما هي + +54 +00:03:24,230 --> 00:03:28,210 +عناصرها؟ لو طلعتي على الرسم، هتلاقيها رسمة دائرية. + +55 +00:03:29,510 --> 00:03:31,890 +الـMarshall، إنها هي نقطة الانطلاق، نقطة + +56 +00:03:31,890 --> 00:03:36,830 +الانطلاق هي الـMarshall عنده فكرة، عنده هدف، بده + +57 +00:03:36,830 --> 00:03:40,350 +يوصل للمستقبل. الـMarshall بصيغ الهدف على شكل + +58 +00:03:40,350 --> 00:03:43,310 +رسالة، إما مكتوبة أو صوتية أو رسم زي ما هو عايزها + +59 +00:03:43,310 --> 00:03:48,640 +أو بيانات أو حسائيات، عن طريق قناة اتصال، ماشي، + +60 +00:03:48,640 --> 00:03:52,000 +سواء كانت مكتوبة أو شفاهية أو بصرية، بوصلها + +61 +00:03:52,000 --> 00:03:55,380 +لمستقبل. لغاية هنا الاتصال ناجح، لازم يكون هناك + +62 +00:03:55,380 --> 00:03:58,080 +رد فعل من المستقبل يقول آه أو لأ أو يتناقش. + +63 +00:03:58,600 --> 00:04:01,140 +فالمستقبل بده يعمل تغذية راجعة اللي هي إيش؟ رد فعل + +64 +00:04:01,140 --> 00:04:04,900 +بتاعته. هذا بيكون ضمن البيئة، ضمن البيئة + +65 +00:04:04,900 --> 00:04:09,840 +الداخلية وبيئة خارجية. يعني أثناء المحاضرة بيجي + +66 +00:04:09,840 --> 00:04:14,380 +بيع الـChlor أو الليمون من برا، هذا بيئة، هاي نفس + +67 +00:04:14,380 --> 00:04:18,940 +الرسمة، «مرسل» عنده رسالة بوسيلة وصلها إلى + +68 +00:04:18,940 --> 00:04:21,340 +«مستقبل». «مستقبل» يرد التفعل، وها كدا، بيصير + +69 +00:04:21,340 --> 00:04:24,660 +«المرسل» «المستقبل». خدي بالك. و«المستقبل» «مرسل» + +70 +00:04:24,660 --> 00:04:27,660 +لأن أنت لما ترسلي الرسالة، بتكوني «مرسل»، لما + +71 +00:04:27,660 --> 00:04:30,760 +تستقبليها، بتكوني «مستقبل»، لما تردي عليها، بيصير + +72 +00:04:30,760 --> 00:04:33,540 +«مرسل»، لما هما ياخدوا الرد، بيصير «مستقبل»، وها + +73 +00:04:33,540 --> 00:04:37,680 +كدا، الرسالة. صياغة الفكرة أو المعنى اللي أنت عايزة + +74 +00:04:37,680 --> 00:04:41,840 +توصلّيه. يعني، لو عملت لك كيك، هذه رسالة، هذه إيش؟ + +75 +00:04:41,840 --> 00:04:44,600 +رسالة، دا الـ«message» هي الصياغة الملموسة للهدف + +76 +00:04:44,600 --> 00:04:48,220 +تبعنا، عفواً، فهنا دي الاتصال، وسيلة المستخدمة زي + +77 +00:04:48,220 --> 00:04:53,260 +ما هو أمامك هنا، إما email أو telephone أو جوال أو + +78 +00:04:53,260 --> 00:04:57,560 +twitter أو face أو messenger، يمو كل هذه وسيلة + +79 +00:04:57,560 --> 00:05:00,300 +إيش؟ اتصال، هي الوسيلة اللي عن طريقها بنستخدم + +80 +00:05:00,300 --> 00:05:02,620 +الاتصال، كمان ممكن الإنسان يكون وسيلة اتصال، + +81 +00:05:02,620 --> 00:05:06,640 +معناها رسالة يوصلها الإنسان الثاني، التشفير اللي هو + +82 +00:05:06,640 --> 00:05:10,050 +قراءة الرسالة أو فهمها بالشكل الجيد، إذا انكتبت + +83 +00:05:10,050 --> 00:05:14,770 +الرسالة بشكل إنها تكون واضحة للمستقبل، واضحة لإيش؟ + +84 +00:05:14,770 --> 00:05:20,150 +للمستقبل. هنا، المرسل جال مرحبا، لو المستقبل سمعه، + +85 +00:05:20,150 --> 00:05:24,930 +هيقول له يا مرحبا يا أهلًا، ما سمعوش مش هيرد، ماشي؟ + +86 +00:05:24,930 --> 00:05:27,030 +إذن هي اختيار الوسيلة والشفرات خلي بالك التي + +87 +00:05:27,030 --> 00:05:31,710 +تناسب المستقبل، تناسب المستقبل، يعني + +88 +00:05:31,710 --> 00:05:34,750 +المستقبل عنده email، ببعت له email، المستقبل بعرف + +89 +00:05:34,750 --> 00:05:38,480 +لغة، ببعت له باللغة بتاعته، ماشي، المستقبل لا يرى + +90 +00:05:38,480 --> 00:05:41,680 +وهو يتكلم باستخدام لغة الإشارة، هذه هي التشفير، + +91 +00:05:41,680 --> 00:05:45,780 +وفك التشفير، اللي هي تفسير رموز بتاعت الرسالة + +92 +00:05:45,780 --> 00:05:48,640 +لفهمها، مثلًا، أنت عندك قاعدة في امتحان إلكتروني، + +93 +00:05:48,640 --> 00:05:50,900 +قرأتِ السؤال، فهمتيه، حليتيه، مع أن أنا فكيت + +94 +00:05:50,900 --> 00:05:55,720 +التشفير، فكيتي الفكرة، فهمتيها، من عناصر الاتصال، إن + +95 +00:05:55,720 --> 00:05:58,920 +هي مشكلة الضوضاء قادمة من البيئة أو هادي كثير، زي + +96 +00:05:58,920 --> 00:06:01,740 +ما تقول لنا، بيّع الكلور وأنا منه منحاسة، أو طفل + +97 +00:06:01,740 --> 00:06:05,580 +بعيط، أو صوت إسعاف، أو ناس عاملين فدعوس وعاملين فوضى + +98 +00:06:07,070 --> 00:06:11,010 +هذه بتقلل قدرة الإنسان يعيش على الإرسال أو على + +99 +00:06:11,010 --> 00:06:15,070 +فهم الرسالة، خاصة إن كانت صوتية، إن كانت صوتية. + +100 +00:06:16,030 --> 00:06:18,330 +عندنا من عناصر نجاح العملية التواصلية التغذية + +101 +00:06:18,330 --> 00:06:21,430 +الراجعة، +اللي هي رد فعل المستقبل ورد المرسل عليه. + +102 +00:06:23,130 --> 00:06:26,130 +هايوا هنا بيحكي له هنا مرحبا، هذا بيقول له أهلًا كيف + +103 +00:06:26,130 --> 00:06:30,340 +حالك؟ الحمد لله، هذه عشان اسمها فعل ورد فعل. إذا + +104 +00:06:30,340 --> 00:06:33,560 +المرسل، المستقبل رد علينا وكان فاهم الرسالة وردّه + +105 +00:06:33,560 --> 00:06:36,360 +وامتاز، خلاص، بتكون العملية إيش معاها؟ نجحت، + +106 +00:06:36,360 --> 00:06:40,520 +المستقبل ما ردش، هذه بتكون في حد ذاتها مشكلة، هذه + +107 +00:06:40,520 --> 00:06:51,340 +بتكون مشكلة، واضح؟ لحظة شوي بس، okay، رجع ثاني، + +108 +00:06:51,340 --> 00:06:56,680 +الرسالة نقل أفكار، خبر، معلومة باتجاه معين، ماشي، قنوات + +109 +00:06:56,680 --> 00:07:01,660 +الاتصال، اللي هي البصرية والسمعية واللفظية إشارات + +110 +00:07:01,660 --> 00:07:07,180 +وصوت متاع السينما مثال، المرسل هو المدرس «فاتن» + +111 +00:07:07,180 --> 00:07:10,920 +و«سام» المستقبل هم الطلبة والمس «داني مرسل وش»، + +112 +00:07:10,920 --> 00:07:15,600 +مستقبل. ما + +113 +00:07:15,600 --> 00:07:17,980 +هي أنواع الاتصالات؟ ما هي أنواع الـCommunication + +114 +00:07:17,980 --> 00:07:23,440 +تبعنا؟ عندنا إما حسب الرسالة نفسها، مضمونها أو حسب + +115 +00:07:23,440 --> 00:07:28,260 +الاتجاه، أو رسمي وغير رسمي. الاتصالات حسب الرسالة + +116 +00:07:28,260 --> 00:07:33,200 +أما تكون شفاهية أي speaker أو speaking للـAural + +117 +00:07:33,200 --> 00:07:37,560 +أما تكون واجه لوجه face to face أو تكون واجه + +118 +00:07:37,560 --> 00:07:40,800 +الوجه في نفس المكان أو واجه لوجه عبر زي ما إحنا + +119 +00:07:40,800 --> 00:07:45,340 +في الـZoom الآن عبر تقنية وتكنولوجيا. مناقشة شاملة + +120 +00:07:45,340 --> 00:07:48,840 +معينة، اجتماع، محاولة هدفية، مقالة مع الجوال، هذه + +121 +00:07:48,840 --> 00:07:54,090 +كلها شفاهية يبتدي المرسل الهدف بشكل شفهي. مزاياها + +122 +00:07:54,090 --> 00:07:57,150 +طبعًا ما أقدر أشوف ردة فعل الشخص وأقرأ ملامحه هل هو + +123 +00:07:57,150 --> 00:08:01,310 +مريد أو معارض. استخدامها بسيط، بس نحكي، كمان ما بدهاش + +124 +00:08:01,310 --> 00:08:06,110 +وقت، ع السريع، إيش رأيكم في كذا؟ مرافقين، ما بدهاش + +125 +00:08:06,110 --> 00:08:09,550 +نكتب، الأورا اللي ما نكتبش فيه، عيوبها أحيانًا + +126 +00:08:09,550 --> 00:08:14,730 +المستقبل بيفهم غلط، ماشي، أحياناً بكون فيه فوضى، + +127 +00:08:14,730 --> 00:08:18,450 +فما بيسمعوش الرسالة، ما بيسمعوش الصوت، أيضًا ممكن نقعد + +128 +00:08:18,450 --> 00:08:21,670 +نناقش ونطول، عشان إيش؟ عشان حاجة، غير لو كانت + +129 +00:08:21,670 --> 00:08:24,940 +كتابة، النوع الثاني من أنواع الاتصالات، اللي هي + +130 +00:08:24,940 --> 00:08:26,300 +الاتصالات المكتوبة، +اللي هو الـWritten + +131 +00:08:26,300 --> 00:08:29,980 +Communication، هي كتابة، سواء كان على الـE-mail، + +132 +00:08:29,980 --> 00:08:32,940 +كتابة على الـSMS، كتابة في ورق، كتابة على + +133 +00:08:32,940 --> 00:08:36,700 +الـMessenger، بكتب، هذا عبارة إيش عن كتابة، زي ما + +134 +00:08:36,700 --> 00:08:40,000 +أنت شايفها، بيوجب لك الـE-mail، ومميزاتها، ممكن + +135 +00:08:40,000 --> 00:08:43,460 +نكتب براحتنا ونختار اللغة المناسبة، طبعًا من سلبيات + +136 +00:08:43,460 --> 00:08:46,880 +الـOral، إن الكلمة اللي بتطلع من فمك، رجعها، لأ، + +137 +00:08:46,880 --> 00:08:48,940 +اللي هذا مش موجودة في المجلد، تكتبي وبتخرجش زي ما + +138 +00:08:48,940 --> 00:08:51,680 +أنتِ عايزة، لغاية ما توصل للرسالة المطلوبة، بعطينا + +139 +00:08:51,680 --> 00:08:56,240 +وقت للمستقبل إنه يفهم الرسالة براحته، كمان ممكن + +140 +00:08:56,240 --> 00:08:59,740 +نكتفيها بتفاصيل زي ما إحنا عايزين، عيوبها ما بنشوفش + +141 +00:08:59,740 --> 00:09:02,080 +رد فعل المستقبل، لأن هو مش قدامنا، إحنا بعتنا له + +142 +00:09:02,080 --> 00:09:07,760 +الرسالة، ممكن المستقبل يفهم الرسالة بشكل ثاني، واضح؟ + +143 +00:09:07,760 --> 00:09:10,620 +كمان، لو بده يبعت email، لازم الطرف الآخر يكون + +144 +00:09:10,620 --> 00:09:13,000 +عنده email ويعرف كيف يتعامل معه، هذا كمان من + +145 +00:09:13,000 --> 00:09:17,360 +عيوبه، عندنا أيضًا من الاتصالات حسب الرسالة اللي هي + +146 +00:09:17,360 --> 00:09:19,540 +الـBody Language وهذه مهارة أو مهارات ممكن تأخذ + +147 +00:09:19,540 --> 00:09:23,900 +فيها دورة تدريبية اللي هي هذه الاتصالات لغة الجسد + +148 +00:09:23,900 --> 00:09:27,340 +تتم بتعبيرات الوجه أو الوقوف أو الجلوس أو النظر + +149 +00:09:27,340 --> 00:09:31,320 +للآخرين زي ما أنت شايف أي حركات يعني لو أنت قاعد + +150 +00:09:31,320 --> 00:09:35,120 +أو واحد قاعد بيمرض، معناه إن حدوته أحسن، دي صح صح + +151 +00:09:35,120 --> 00:09:43,730 +بحكينا النظر التاقبة للشخص ماشي ومركز ومهتم معناها + +152 +00:09:43,730 --> 00:09:48,710 +أنا أتقن، ناطق من نفسه، واتقن إيش؟ من نفسه. إيش + +153 +00:09:48,710 --> 00:09:52,350 +العوامل بتناسب الوسيلة اللي إحنا هنختارها؟ هل هي + +154 +00:09:52,350 --> 00:09:55,030 +مكتوبة ولا شفهية ولا لغة جسد؟ إيش الرسالة؟ + +155 +00:09:55,030 --> 00:09:58,570 +وأهميتها؟ وكمان، هل الرسالة طويلة ولا قصيرة؟ إذا + +156 +00:09:58,570 --> 00:10:02,670 +كانت الرسالة طويلة، استخدمي الشفهية، عفوا، الكتابة. + +157 +00:10:03,630 --> 00:10:06,650 +إذا كانت الرسالة طويلة، ما نستخدمش الكتابة. رسالة + +158 +00:10:06,650 --> 00:10:09,530 +قصيرة، وممكن نعبر عنها بالبساطة، بنستخدم الشفهية. + +159 +00:10:10,110 --> 00:10:12,990 +ممكن مع الرسالة الشفهية نستخدم لغات الجسد، ممكن. + +160 +00:10:15,230 --> 00:10:18,170 +هذه نقطة، بارك الله فيكم يا إخوان، جايبين نقطة؟ + +161 +00:10:18,170 --> 00:10:22,650 +لماذا سمي البحر الأسود بهذا الاسم؟ هذا المرسل، هذه + +162 +00:10:22,650 --> 00:10:26,170 +المستقبل، واضح أن الرسالة وصلته وهو فاهم، لأنه حزن + +163 +00:10:26,170 --> 00:10:29,470 +على البحر الميت، الباقي في حياته، okay؟ هنا + +164 +00:10:29,470 --> 00:10:32,970 +اختيارات، عفوا، اختلافات، عندك تمام اختلافات في + +165 +00:10:32,970 --> 00:10:33,970 +الصورة، ممكن تطلعيهم. + +166 +00:10:37,150 --> 00:10:38,630 +الاتصالات التنظيمية، + +167 +00:10:43,180 --> 00:10:47,840 +Okay؟ الاتصالات التنظيمية هي أخذ التنظيمية أي اتصال + +168 +00:10:47,840 --> 00:10:53,020 +داخل المؤسسة يعتبر اتصال إيش؟ تنظيمي، سواء كان، + +169 +00:10:53,020 --> 00:10:58,230 +يعني بتبقى تنظيمي، يعني لو كنت أنت داخل المؤسسة أو + +170 +00:10:58,230 --> 00:11:02,110 +خارجها وجاتك SMS أو مكالمة من التنظيم أو المؤسسة، + +171 +00:11:02,110 --> 00:11:05,850 +بنسميها اتصالات إيش؟ بنسميها اتصالات تنظيمية. إذًا + +172 +00:11:05,850 --> 00:11:08,330 +هي شكل مشكلة الاتصالات تكون داخل المؤسسة، لا يعني + +173 +00:11:08,330 --> 00:11:11,230 +داخل المؤسسة هنا، إنه يكون داخل أسوارها، لأ اللي + +174 +00:11:11,230 --> 00:11:16,690 +هو داخل إيش؟ إطار المؤسسة، داخل إطار المؤسسة، تكون + +175 +00:11:16,690 --> 00:11:21,050 +على شكل أوامر، على شكل تعليمات، بتكون على شكل + +176 +00:11:21,050 --> 00:11:27,340 +توصيات، نصائح، هذه اسمها اتصالات إيش؟ تنظيمية. يعني + +177 +00:11:27,340 --> 00:11:30,640 +أول اتصال هو الاتصال الرسمي، «formal + +178 +00:11:30,640 --> 00:11:34,960 +communication»، بس لحظة لو سمحتوا أتأكد من الشغلة. + +179 +00:11:36,800 --> 00:11:42,220 +طبعًا هذا اتصال لما أبعت للجامعة المحاضرات، هذا + +180 +00:11:42,220 --> 00:11:42,760 +اتصال. + +181 +00:11:46,400 --> 00:11:51,220 +بس أنا هشوف الضاعة + +182 +00:11:51,220 --> 00:11:52,980 +المجلة، تهيأ تمّ الإيجاد. + +183 +00:11:55,920 --> 00:12:01,640 +بس الجزء الثالث وين بدأ؟ طبعًا أصعب لحظة إن الواحد + +184 +00:12:01,640 --> 00:12:04,860 +يصور مع الطلبة وبعد ذلك يكتشف إن الـ «نت» قليل + +185 +00:12:04,860 --> 00:12:13,180 +ضعيف ومش مخزن، يشعر الإنسان بخيبة أمل. تشوف الجزء + +186 +00:12:13,180 --> 00:12:17,220 +الثالث من وين بدأ عشان مديشة كده الشرح؟ أيوة، هذا + +187 +00:12:17,220 --> 00:12:17,960 +أنتم فيه منورين. + +188 +00:12:24,470 --> 00:12:28,870 +عودي بالله سؤال بفق رسالة كان عندي اتصالات مكتوبة + +189 +00:12:28,870 --> 00:12:33,550 +أو اتصالات شفهية إذا + +190 +00:12:33,550 --> 00:12:36,330 +نكتفي بهذا القدر يا أخوات ولن ننتقل للجزء الثالث + +191 +00:12:36,330 --> 00:12:40,230 +من المحاضرة يعطيكم العافية وأهلاً وسهلاً فيكم diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lk9Y7gaePtE_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lk9Y7gaePtE_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..454c4804f52e84a2c3513436cea8220d3f4b01e4 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lk9Y7gaePtE_postprocess.srt @@ -0,0 +1,3578 @@ +1 +00:00:08,320 --> 00:00:10,860 +عُد بالله السميع العلي من الشيطان الرجيم بسم الله + +2 +00:00:10,860 --> 00:00:14,080 +الرحمن الرحيم الحمد لله والصلاة والسلام على + +3 +00:00:14,080 --> 00:00:17,880 +المصطفى الأمين سيدنا محمد وعلى آله ومن ساره على + +4 +00:00:17,880 --> 00:00:20,320 +دربه بإحسان يوم الدين في البداية السلام عليكم + +5 +00:00:20,320 --> 00:00:23,260 +ورحمة الله يعطيكم العافية كيف حمسيت اليوم؟ ماعنسي + +6 +00:00:23,260 --> 00:00:27,340 +أنا صليت الظهر بعدين أجيت عشان باشي قد العصر تنمو + +7 +00:00:27,340 --> 00:00:36,180 +حد ان شاء الله كيف حالكم؟ الحمد لله تمام مين + +8 +00:00:36,180 --> 00:00:40,330 +الأخوات؟دوم يا رب، مين مستعد تشرح من عليهم الشرح + +9 +00:00:40,330 --> 00:00:43,290 +اليوم؟ يلّا عشان نفتهل ال power point؟ مين؟ براءة + +10 +00:00:43,290 --> 00:00:47,730 +ولا ما؟ ‏-التسريق ‏-نور، نور ‏-التسريق، التسريق + +11 +00:00:47,730 --> 00:00:52,130 +عالسريع طبعا ‏-نور ‏-أه بسيط الموضوع ‏-نور ‏-أيوة + +12 +00:00:52,130 --> 00:00:58,190 +تمام ‏-فضلي ‏-أه صحيح نور ‏-فضلي قبل ‏-تمام، يعطيك + +13 +00:00:58,190 --> 00:01:01,390 +العفو يا دكتورة ويعطيك العفو ‏-الله عفوك يا هلأ ‏ + +14 +00:01:01,390 --> 00:01:10,140 +-نبدأ ‏-فضليتمام، أنا طالبة نور سامي جبر، خريجة + +15 +00:01:10,140 --> 00:01:15,860 +أداء بلغة إنجليزية 2019، درست دبلوم تربية ودبلوم + +16 +00:01:15,860 --> 00:01:18,540 +عالف الترجمة برضه من الجامعة الإسلامية وحاليًا + +17 +00:01:18,540 --> 00:01:21,260 +بدرس ماجستير إدارة أعمال برضه من الجامعة الإسلامية + +18 +00:01:21,260 --> 00:01:25,820 +أهلا وسهلا فيك، اشتغلتي قبل هيك؟لأ والله مالحقتش + +19 +00:01:25,820 --> 00:01:31,000 +يعني خلاص أدابة وطول بس مهم كمان تاخد الخبرة يعني، + +20 +00:01:31,000 --> 00:01:34,200 +مهم تاخد الخبرة، اتفضل، اتفضل، اتفضل تمام، يعطيك + +21 +00:01:34,200 --> 00:01:36,760 +العافية الصبايا، ان شاء الله اليوم هنحكي عن موضوع + +22 +00:01:36,760 --> 00:01:40,600 +الـ marketing أو التسويق وان شاء الله يكون الموضوع + +23 +00:01:40,600 --> 00:01:46,460 +بسيط وسهل تمام، ممكن ال slide اللي بعدها يا + +24 +00:01:46,460 --> 00:01:46,920 +دكتورة؟ + +25 +00:01:54,360 --> 00:01:57,820 +تمام، بدايةً، شو هو التسويق أو الـ «marketing»؟ + +26 +00:01:57,820 --> 00:02:01,160 +التسويق هو نشاط نصيب على عمليات تخطيط وتنفيذ [...] + +27 +00:02:01,160 --> 00:02:07,380 +التسويق + +28 +00:02:07,380 --> 00:02:11,080 +هو أحد وظائف المشروع زي الإنتاج والمالية والنواراد + +29 +00:02:11,080 --> 00:02:13,620 +البشرية اللي أخدناها من قبل هيك، النواراد البشرية + +30 +00:02:13,620 --> 00:02:17,080 +أخدناها، تسويق الأساليب الكبيرة، دي كل هايش وظائف + +31 +00:02:17,080 --> 00:02:21,140 +مشروع للوقات العامة وشركاتهم المخزنة، بركز التسويق + +32 +00:02:21,140 --> 00:02:25,720 +على تخطيط وتنفيذ مفهومحاجة بنسميها الـ«Four + +33 +00:02:25,720 --> 00:02:28,400 +Piece»، «الـFour إيش؟» «الـFour Piece»، حتيجي جدا + +34 +00:02:28,400 --> 00:02:33,960 +إن شاء الله، اللي هي المنتج، وبزيد أرباحي من خلال + +35 +00:02:33,960 --> 00:02:37,020 +التسويق. + +36 +00:02:37,980 --> 00:02:45,880 +‏- Okay. ‏- تمام، بس الـslides راحوا يا دكتورة. ‏- + +37 +00:02:45,880 --> 00:02:51,180 +في أخواتها اللي ما عندها صوت. إذن، هو أحد وظائف + +38 +00:02:51,180 --> 00:02:55,040 +المشروع بركز علىالتركيز على الـ«4Ps»، ماذا يعني + +39 +00:02:55,040 --> 00:02:59,140 +«4Ps»؟ اللي هي الأركان أو القواعد الأربع للتسويق، + +40 +00:02:59,140 --> 00:03:04,500 +اللي هي المنتج، التسويق، ترويج، التوزيع، أوكي؟ + +41 +00:03:04,500 --> 00:03:07,660 +بنخطط و بنفد لهذه الشغلانة، لحتى يركز على + +42 +00:03:07,660 --> 00:03:11,940 +المستهلك، إذًا الـCustomer، اللي هو الرقم 1 في + +43 +00:03:11,940 --> 00:03:16,550 +التسويق، المراد البشري والموظفين،العلاقات العامة + +44 +00:03:16,550 --> 00:03:21,110 +الموظفين وازبان، التسويق، الإنتاج، المواد الخامة، + +45 +00:03:21,110 --> 00:03:23,670 +التسويق الـ «customer»، التسويق «اش» الـ + +46 +00:03:23,670 --> 00:03:25,070 +«customer»، فضلوا + +47 +00:03:28,400 --> 00:03:32,460 +هنتطرق لفرق بسيط بين حاجتين التسويق والبيع + +48 +00:03:32,460 --> 00:03:36,660 +والتسويق والسوق التسويق حكينا إنه هدف يلبي رغبات + +49 +00:03:36,660 --> 00:03:41,540 +وحاجات المستهلك لكن البيع، هنحكي عن البيع إنه + +50 +00:03:41,540 --> 00:03:44,180 +وظيفة في رعيية من وظائف التسويق التسويق يشمل عدة + +51 +00:03:44,180 --> 00:03:49,000 +وظائف من ضمن هذه الوظائف البيعوفرق بين السوق + +52 +00:03:49,000 --> 00:03:53,300 +والتسويق السوق عبارة أو بشكل بسيط يعني مكان التقاء + +53 +00:03:53,300 --> 00:03:57,240 +البائع والمشتري أو هي مجموعة أفراد أو منظمات أو + +54 +00:03:57,240 --> 00:04:00,080 +كليمة تحتاج إلى منتجات هذه المنتجات سواء كانت سلعة + +55 +00:04:00,080 --> 00:04:03,760 +أو خدمة أو فكرة ولدها القابلية والرغبة والصالحية + +56 +00:04:03,760 --> 00:04:07,820 +للشراء فالسوق من وجهة نظر اقتصادية مكان التقاء + +57 +00:04:07,820 --> 00:04:12,060 +جانبي الطلب والعرض ومن وجهة نظر تسويقية مجموعة + +58 +00:04:12,060 --> 00:04:18,490 +المشتريين الحاليين أو المحتملين لمنتج معينإذاً + +59 +00:04:18,490 --> 00:04:23,530 +التسويق وظيفة المشروع من ضمن مكونات التسويق، اللي + +60 +00:04:23,530 --> 00:04:25,630 +هو البيع، اللي هو الـSales، حتى هو في اختلاف + +61 +00:04:25,630 --> 00:04:29,990 +اللغة، التسويق Marketing، البيع Sales، السوق + +62 +00:04:29,990 --> 00:04:35,690 +Market، التسوق Shopping، هنا البيع جزء من التسويق + +63 +00:04:35,690 --> 00:04:39,010 +وليس العكس، وليس عكس العكس، لأن أنا ضمن التسويق، + +64 +00:04:39,010 --> 00:04:42,510 +بدخل معي البيع،زي ما حكت زمناتكوا، بس في حاجة نوّر + +65 +00:04:42,510 --> 00:04:47,270 +إليها أنا، السوق هو مش مكان، زمان كان مكان اللي هو + +66 +00:04:47,270 --> 00:04:49,470 +تروحي على السوق، قال لأ، لأن في عندنا تسويق + +67 +00:04:49,470 --> 00:04:54,070 +إلكتروني وعندنا أصلا بس لغاب نت، فالمكان مش منقص، + +68 +00:04:54,070 --> 00:05:01,130 +لأ، صار فضاء واسع، إذاًتوافر البائع مع المشتري في + +69 +00:05:01,130 --> 00:05:04,510 +نفس المكان، والاتفاق على السعر، وهذا ياخد السلعب، + +70 +00:05:04,510 --> 00:05:08,970 +وهذا ياخد الفلوس، وهذا بنسميه بيع، بنسميه بيع، + +71 +00:05:08,970 --> 00:05:11,630 +وبنسميه الـMarketing، السوق هو الأفراد أو الأنظمات + +72 +00:05:11,630 --> 00:05:14,770 +اللي بدها، اللي ناس عندها منتجات، اللي هو العرض. + +73 +00:05:15,020 --> 00:05:17,620 +وناس عايزة هذه المنتجات، اللي هو الطلب، بيجي الطلب + +74 +00:05:17,620 --> 00:05:20,440 +بيشتغل عرض، بياخدوا فلوس من وناسها المتبادلة، فأنا + +75 +00:05:20,440 --> 00:05:24,480 +بنسمي أش، بنسمي السوق، طبعا هو مش مكان، مش كتير + +76 +00:05:24,480 --> 00:05:27,740 +دقيقة يعني عن طريق القيامة هذه. أنا لما جبت الفرق، + +77 +00:05:27,740 --> 00:05:30,940 +بحثت في كتاب للي بيدرسوا إقدارة أعمال، اسمه إقدارة + +78 +00:05:30,940 --> 00:05:35,460 +أعمال حديثة، فشوفت الكاتب هذا اللي بطلت عنها، لأ + +79 +00:05:35,460 --> 00:05:39,680 +أنا بنوّه إنه كلمة مكان لأ، ليش؟ لإن احنا نقل صفقة + +80 +00:05:39,680 --> 00:05:44,380 +ونجيب الإبداع وماشوفش بعض أنا وياكي، كله على…ماشي، + +81 +00:05:44,380 --> 00:05:50,120 +الأخت هي رافعيد، هتفضلي هي طبعا كنت بس بدي أضيف + +82 +00:05:50,120 --> 00:05:54,490 +بعض الفروقات ما بين الـالبيع وما التسويق أنه عملية + +83 +00:05:54,490 --> 00:05:59,690 +البيع بتكون بعد ما يكون المنتج جاهز وبيكون اللي هو + +84 +00:05:59,690 --> 00:06:05,850 +مسعر وكل المواصفات واضحة أما التسويق يبدأ قبل + +85 +00:06:05,850 --> 00:06:09,210 +عملية الإنتاج وأنا بحصل على الكم الأكبر من + +86 +00:06:09,210 --> 00:06:12,590 +المواصفات وقالية التسيير ووضع السيارة المناسب بناء + +87 +00:06:12,590 --> 00:06:16,930 +على من نشاط التسويق بناء على رغبة الزبائنOkay، + +88 +00:06:16,930 --> 00:06:20,910 +خُدّي بالك يا عم، تشوفينا المعلومات، مش شرط البيع + +89 +00:06:20,910 --> 00:06:25,470 +تكون المنتج تامة الصناعة، مش شرط، في عندنا أنواع + +90 +00:06:25,470 --> 00:06:28,790 +السلع للبيع، في سلع تامة الصناعة، بروح أنا باشر + +91 +00:06:28,790 --> 00:06:32,380 +عصير، بشرب، خلاص، مستهلك نهائي أنا اسميفيه اللي هو + +92 +00:06:32,380 --> 00:06:35,360 +المستهلك الصناعي الشخص اللي بيشتري المواد الخام، + +93 +00:06:35,360 --> 00:06:37,800 +إذا المواد الخامة تنزل لطحين، بابعوش أنا عشان + +94 +00:06:37,800 --> 00:06:40,380 +الناس تاكله، لأ لسه بديه يشد عليه عمليات لحتى يصير + +95 +00:06:40,380 --> 00:06:44,220 +صالح للاستخدام، إذا عندنا مستهلك نهائي اللي هو + +96 +00:06:44,220 --> 00:06:47,620 +إحنا، بشتري جوال بستخدم، مابشتري جدلاب بلبسه، + +97 +00:06:47,620 --> 00:06:50,940 +وعندنا مستهلك صناعي اللي هو بيشتري السلع النصف + +98 +00:06:50,940 --> 00:06:55,330 +مصنعة،من أصحابها اللي هم البائعين هو المشتري + +99 +00:06:55,330 --> 00:07:00,170 +وبيجهزها وبيظبطها بيصير هو الآن البائع والناس + +100 +00:07:00,170 --> 00:07:03,310 +المستخدمين إيه؟ المشتري، تفضلي، ممتاز، شكرا + +101 +00:07:03,310 --> 00:07:09,610 +للإضافة، تفضلي ‏- تمام، شكرا يا هيا ‏- نيجي للـ + +102 +00:07:09,610 --> 00:07:12,450 +Market Share أو الحصة السوقية مين ممكن يقرألي + +103 +00:07:12,450 --> 00:07:21,950 +تعريفها من الصبايا اللي معانا؟ معانا يا صبايا؟فضل + +104 +00:07:21,950 --> 00:07:26,390 +يا نجوان أقرأ؟ طيب، تمام، أقرأ نحسة السوقية هي + +105 +00:07:26,390 --> 00:07:29,850 +نسبة المواقع المئوية لمبيعات منظمة من منتج معين + +106 +00:07:29,850 --> 00:07:34,290 +قياسا إلى مبيعات كلية في السوق من نفس المنتج تمام، + +107 +00:07:34,290 --> 00:07:37,910 +شكرا يا نجوان كنا بس السوقية عشان شوية نجرب + +108 +00:07:37,910 --> 00:07:43,970 +المفهوم المفهوم مثلا لو كان نعم؟«Market Share»، + +109 +00:07:43,970 --> 00:07:51,870 +تفضّل «Market Share»، تفضّل «Market + +110 +00:07:51,870 --> 00:07:55,310 +Share»، تفضّل «Market Share»، تفضّل «Market + +111 +00:07:55,310 --> 00:07:56,470 +Share»، تفضّل «Market Share»، تفضّل «Market + +112 +00:07:56,470 --> 00:08:01,210 +Share»، تفضّل «Market Share»، تفضّل «Market + +113 +00:08:01,210 --> 00:08:06,010 +Share»، تفضّل «Market Share»، تفضّل «Market + +114 +00:08:06,010 --> 00:08:09,170 +Share»، تفضّل «Market Share»، تفضّل «Market + +115 +00:08:09,170 --> 00:08:10,570 +Share»، تفضّل «Market Share»، تفضّل «Market + +116 +00:08:10,570 --> 00:08:10,610 +Share»، تفضّل «Market Share»، تفضّل «Market + +117 +00:08:10,640 --> 00:08:14,300 +الآن عندك أنت في سوق الاتصالات الخلوية شركتين، + +118 +00:08:14,300 --> 00:08:18,120 +ريدو وجوال، كل واحد إله حصة سوقية، كل واحد إله إيش + +119 +00:08:18,120 --> 00:08:22,440 +حصة سوقية، كل ما زادت قاعدة المنافسين كل ما قلت + +120 +00:08:22,440 --> 00:08:27,280 +حصتنا السوقية أو نصيبنا، بمعنى واحد لا سمح الله + +121 +00:08:27,280 --> 00:08:32,270 +اتوفق له ورطة، خمسة،عشرة، كل واحد هياخد نصيب، إذا + +122 +00:08:32,270 --> 00:08:36,610 +الحصة السوقية نصيب شركتنا في المبيعات من إجمالي + +123 +00:08:36,610 --> 00:08:39,950 +مبيعات إيش السوق، في حالة واحدة بيكون عندنا الحصة + +124 +00:08:39,950 --> 00:08:44,410 +السوقية 100% بيعرفها، متى بكون أنا لحالي ممكن أسحب + +125 +00:08:44,410 --> 00:08:50,050 +السوق؟ أتفضلي هي. «لأ، ممكن يكون في عدة سيناريوهات + +126 +00:08:50,050 --> 00:08:53,550 +لإن أنا أسحب السوق، واحد إذا كنت جاي بمونتاج» + +127 +00:08:53,550 --> 00:08:58,410 +«تانية السؤال»مانا كتبت الإجابة على فكرة «متى تكون + +128 +00:08:58,410 --> 00:09:01,250 +الحصة السوقية مية في المية» في شلالة «ما حد الأن + +129 +00:09:01,250 --> 00:09:05,330 +جاي أقوله في حالة الاستثمار وشغلة تانية إذا كان + +130 +00:09:05,330 --> 00:09:11,010 +المنتج تبعي منتج جديد وما إله بديل» خودي بالك، في + +131 +00:09:11,010 --> 00:09:14,090 +فرق بين المنتج ما يكونش إله بديل ويكون أنا لحالي + +132 +00:09:14,090 --> 00:09:17,070 +في السوق، ما هو أنا المنتج عندى، بس ممكن يكون + +133 +00:09:17,070 --> 00:09:20,370 +المنتج عند نور والمنتج عندها، هيك إحنا لنا حصة + +134 +00:09:20,370 --> 00:09:24,690 +سوقية، لكن ماشي يعني هو موجود نفسه المنتج مثلاً + +135 +00:09:25,110 --> 00:09:27,890 +مثلًا زي مثلًا مين؟ زي أنا مثلًا ماخدت توقيلات + +136 +00:09:27,890 --> 00:09:31,210 +شركة «هونداي»، أنا معي التوقيلات، بس في شركات + +137 +00:09:31,210 --> 00:09:37,330 +تانية بتنافس، ماشي، لكن زمان شركة جوال كانت لحالها + +138 +00:09:37,330 --> 00:09:40,850 +في السوق، فكانت الحصة السوقية لها 100%. إذًا + +139 +00:09:40,850 --> 00:09:44,330 +الحالة الوحيدة اللي بتكون الحصة السوقية إليك لواحد + +140 +00:09:44,330 --> 00:09:50,510 +كان واحد توفى وليس له إلا ولد ذكر، بورد كل حاجة، + +141 +00:09:50,510 --> 00:09:53,950 +هذا المقصود، فيش اللي هو؟ نفس الفكرة، الاحتكار، + +142 +00:09:53,950 --> 00:09:57,310 +فيش اللي أنتي؟فبتكون كل الحُصة إلك، يعني حتى + +143 +00:09:57,310 --> 00:10:01,190 +المنافسين، +فيش منافسين، Zero، المستهلكين بيجوا غصب + +144 +00:10:01,190 --> 00:10:03,490 +عنهم، بيجوا عليك على عينهم، وانت بتتحكم فيهم + +145 +00:10:03,490 --> 00:10:05,910 +جاعدة، واضحة أن الحالة الوحيدة اللي بيكون فيها + +146 +00:10:05,910 --> 00:10:09,970 +الحُصة السوقية 100% احتكار، بس، أما أنت منتجات + +147 +00:10:09,970 --> 00:10:13,270 +بديلة أو مش بديلة، ما هو، ماشي، فيش مبديلة، بس في + +148 +00:10:13,270 --> 00:10:16,350 +ناس تانين منافسين بيبيعوا نفس المنتج، ممكن بيبيعوه + +149 +00:10:16,350 --> 00:10:20,290 +بسعر أقل أو جودة أفضل، واضحة أن هي الحالة الوحيدة، + +150 +00:10:20,290 --> 00:10:27,360 +تفضلي.تمام، نيجي لتعريفين بسيطين المنفعة المنفعة + +151 +00:10:27,360 --> 00:10:31,580 +هي قدرة السلع أو الخدمة على حاجة الإنسان طبيعي + +152 +00:10:31,580 --> 00:10:34,980 +تتحقق المنفعة لإن هو شرق السلع أو الخدمة بناءً على + +153 +00:10:34,980 --> 00:10:39,700 +رغبته أو بناءً على حاجته إلها بعد كده نيجي نحكي + +154 +00:10:39,700 --> 00:10:43,660 +على الـMixed Marketing أو المزيج التسليسي أنا لما + +155 +00:10:43,660 --> 00:10:48,680 +قشت الجلم هذا، ليش؟ بنتكتب فيه إذا كتبت فيه خط حلو + +156 +00:10:48,680 --> 00:10:52,800 +عجبني المال كوح شريك تانيإذن هنا صار فيه مرفع. + +157 +00:10:53,320 --> 00:10:55,960 +عمّا شريته ولا جيته هناك، شفت كتير بصير يعني، + +158 +00:10:55,960 --> 00:10:59,880 +ورميته، مافيش مرفع. إذا المرفع اللي هي، هل السلع + +159 +00:10:59,880 --> 00:11:04,440 +أو الخدمة اللي اشتريتيها، حقيقات اللي بيشبه، يعني + +160 +00:11:04,440 --> 00:11:06,960 +روحت على مطعم وأكلتي وشربت، أنتوا صاحبات، انت + +161 +00:11:06,960 --> 00:11:12,070 +بساطة ولا لأ؟ هى هدى، هشهى هدى، إيه المرفع؟طبعًا، + +162 +00:11:12,070 --> 00:11:15,650 +المزيج التسويقي من اسمه «مزيج» يعني توليف أو + +163 +00:11:15,650 --> 00:11:20,210 +مجموعة أشياء متعلقة بالمنتج وتسعير هذا المنتج، + +164 +00:11:20,210 --> 00:11:23,630 +توزيعه، أساليب توزيعه وأساليب ترويجه طبعًا، هاي + +165 +00:11:23,630 --> 00:11:26,790 +المزيج التسويقي يهدف إلى إيشبع سوق معين أو جزء + +166 +00:11:26,790 --> 00:11:29,930 +معين عشان نفهمها أكتر، هنحكي عن عناصر المزيج + +167 +00:11:29,930 --> 00:11:32,990 +التسويقي اللي هم أربع أشياء زي ما حكت الدكتورة + +168 +00:11:32,990 --> 00:11:36,410 +Okay، and you know أنت قاعدة على كرسي أكملش لإيه + +169 +00:11:36,410 --> 00:11:41,780 +الكرسي أربع؟فيه موديلات تلاتة مسيحية درجة، +لو كسرت + +170 +00:11:41,780 --> 00:11:46,720 +رجل، هينكسر الكل، مش هيتوازن. فخودي بالك، المزيج + +171 +00:11:46,720 --> 00:11:50,900 +التسويقي، سواء كان، خودي بالك، للمنتج اللي هو + +172 +00:11:50,900 --> 00:11:54,820 +الخدمة أو السلعة، سواء أن أنت بتقدمي خدمة تعليم أو + +173 +00:11:54,820 --> 00:12:00,900 +خدمة اتصالات أو مواصلة، أو بتبيعي سلعة، ملموسة، + +174 +00:12:00,900 --> 00:12:04,820 +فساتين، مكياج، برضانات، سيارات، أي حاجة، بدّوا + +175 +00:12:04,820 --> 00:12:09,250 +مزيج تسويق.إيش المزيج التسويقي؟ المنتج نفسك تبع هو + +176 +00:12:09,250 --> 00:12:14,010 +مين؟ إنتي لما تسوقي، بتسوقي للمنتج. سعره قداش؟ + +177 +00:12:14,010 --> 00:12:17,050 +اللي هو الـPromotion، اللي هو الترويش، الحماية + +178 +00:12:17,050 --> 00:12:20,070 +الإعلانية والدعاية والإعلان، والـPlus، الـPlace + +179 +00:12:20,070 --> 00:12:23,190 +عفواً، اللي هو المكان، عفواً، اللي هو التوزيع، + +180 +00:12:23,190 --> 00:12:27,310 +Distribution، التوزيع، Distribution، بس عشان ييجي + +181 +00:12:27,310 --> 00:12:30,550 +فيهم فيه، قولنا Place، اللي هو المكان يعني، بس هو + +182 +00:12:30,550 --> 00:12:33,650 +التوزيع، ترجمته هي التوزيع، بس خليني أكتبها ممكن. + +183 +00:12:35,090 --> 00:12:37,690 +الدكتورة، عن إذنك، بدي أسأل سؤال في الـslider اللي + +184 +00:12:37,690 --> 00:12:43,850 +قبليها بس أنا يارا، فضلي يا يارا، بس إذا ترجعي، + +185 +00:12:43,850 --> 00:12:48,770 +بالنسبة للمزيج التسويقي، أنه توليفها من المنتجات + +186 +00:12:48,770 --> 00:12:52,850 +وطرق تسييرها وأسادي بتوزيها، المزيج التسويقي، إحنا + +187 +00:12:52,850 --> 00:12:56,570 +بنحكي عن المنتجات ولا على طريقةالتسويق للمنتج + +188 +00:12:56,570 --> 00:13:00,110 +الواحد، يعني أنا مازيش أحكي تسويق لمنتج واحد، لأ + +189 +00:13:00,110 --> 00:13:04,390 +لأ لأ، مش لمنتجات، يعني مش الفكرة فيه، الفكرة في + +190 +00:13:04,390 --> 00:13:07,950 +نادر + +191 +00:13:07,950 --> 00:13:12,490 +لما نلاقي واحد فاتح ببيه حاجة واحدةلأ، أنا عارفة + +192 +00:13:12,490 --> 00:13:18,790 +«Mix»، «مزيج» صحيح، صحيح، ولكن نفترض إن إحنا مثلا + +193 +00:13:18,790 --> 00:13:20,990 +قاعدين نحكي على مشاريع صغيرة أحيان المشاريع + +194 +00:13:20,990 --> 00:13:24,210 +الصغيرة بتكون فقط تقريبا عندها عدد منتجات قليل + +195 +00:13:24,210 --> 00:13:28,110 +ولكن لما نيجي نحكي لها على التسويق إن إحنا نحكي + +196 +00:13:28,110 --> 00:13:32,990 +على المزيج التسويقي هي السليب اللي بتستخدم للمنتج + +197 +00:13:32,990 --> 00:13:37,690 +الواحد يعني الفكرة مش بعدد المنتجات لأ، لأ يا + +198 +00:13:37,690 --> 00:13:40,450 +قاندي، هذه مش قاعدة، خُدي مالك الأمن اللي أنا عندي + +199 +00:13:40,850 --> 00:13:45,670 +شركة سيارات، «هوند آي» مثلًا، في أخوات طالب عندها + +200 +00:13:45,670 --> 00:13:49,910 +تشويش، طالبة اللي عندها هوا، عندها مثلًا شركة + +201 +00:13:49,910 --> 00:13:55,290 +توكيلات «هوند آي» للسيارات، ماشي؟ أو بأمن + +202 +00:13:55,290 --> 00:13:59,770 +السيارات، هي شركة توكيلات أو مع التوكيلات، لكن + +203 +00:13:59,770 --> 00:14:03,780 +سؤال، هي بتبيع سيارة واحدة بس، لون واحد، لأ؟خُد + +204 +00:14:03,780 --> 00:14:07,100 +بالك أصناف، السلع أصناف، يعني مشروع اللي بنقدّم + +205 +00:14:07,100 --> 00:14:11,760 +منتج واحد لازم ينوّع، وإلا بظبطش، إحنا مش قادرين… + +206 +00:14:11,760 --> 00:14:15,200 +أنا فاهمة، أنا فاهمة الفكرة هذه، بس أنا يعني ال… + +207 +00:14:15,200 --> 00:14:17,760 +إتوقف عندنا، كلمة اللي لفتت انتباهها هي كلمة + +208 +00:14:17,760 --> 00:14:20,940 +المنتجات، يعني إحنا ممكن نحكي هي توليفة من طرق + +209 +00:14:20,940 --> 00:14:24,680 +وأساليب توزيع المنتجات، مش إنه هي توليفة من + +210 +00:14:24,680 --> 00:14:25,340 +المنتجات، + +211 +00:14:45,050 --> 00:14:46,450 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +212 +00:14:55,760 --> 00:14:59,560 +أما أنا لاحظت برضه نفس القصة في قصة ليه مش دقيقة + +213 +00:14:59,560 --> 00:15:05,960 +بتكون شكرا، يلا يا قبلة، نبدأ، سرعة هو + +214 +00:15:05,960 --> 00:15:08,660 +الأصل أنتي حطت صور، مش حطتش، مش حطت صور، تفضلي + +215 +00:15:08,660 --> 00:15:11,740 +دكتورة + +216 +00:15:11,740 --> 00:15:14,940 +أنا حطت صور و بعثتلك ملف معدل على الـFacebook بس + +217 +00:15:14,940 --> 00:15:19,640 +ما رديتي عليها، حكيتلك أنك رديت صفر الـHabit نعم، + +218 +00:15:19,640 --> 00:15:29,060 +بعته مارة، لأ، لأ، مارة جمعةنعم ساعة كام؟ ساعة كام + +219 +00:15:29,060 --> 00:15:31,640 +بعد كام؟ بطيء من عرفتها اللي بطيء اني أنا انت + +220 +00:15:31,640 --> 00:15:35,380 +شوفتي يعني مبين انه شوفتي لإن يكون ضيفة صور عندك + +221 +00:15:35,380 --> 00:15:40,120 +أنا ماشي تفضلي إشرحي تفضلي إشرحي كاملي كاملي + +222 +00:15:40,120 --> 00:15:44,880 +المونتاج ما هو المونتاج؟ كمان أنا ماكنت كان الصوت + +223 +00:15:44,880 --> 00:15:48,480 +عندي بجطر فمش سامعة هي أعتقد أو أو ده أو ولا إشي + +224 +00:15:48,480 --> 00:15:51,760 +بس إحنا شيلنا كلمة أساليب لإن هو مش كتير دقيقة + +225 +00:15:51,760 --> 00:15:59,470 +تفضلي هو على طولتوزيع الترويج مباشرة، تفضلي. أوكي، + +226 +00:15:59,470 --> 00:16:03,450 +أول عناصر من عناصر المزيج التسويقي هو المنتج، + +227 +00:16:03,450 --> 00:16:06,170 +طبعًا المنتج هو سبب لوجود المنظمة، أو لما أحكي أنا + +228 +00:16:06,170 --> 00:16:10,790 +أو المؤسسة أو اللي هي يعني، المنتج لما أحكي لازر، + +229 +00:16:10,790 --> 00:16:14,430 +مثلًا سيال علق هو بقيت يعنيممكن المنتج يكون سلعة + +230 +00:16:14,430 --> 00:16:19,390 +أو خدمة أو فكرة طبعاً المنتج كل شخص مقتنع بمقابل + +231 +00:16:19,390 --> 00:16:23,370 +وممكن يكون خصائصه ملموسة أو غير ملموسة طب مين ممكن + +232 +00:16:23,370 --> 00:16:27,830 +يعطيني مثال على منتج ده خصائص ملموسة ومنتج ممكن + +233 +00:16:27,830 --> 00:16:32,030 +خصائصه مش ملموسة، أمثلة؟ خُد لبالك الخصائص + +234 +00:16:32,030 --> 00:16:35,230 +الملموسة اللي هو ال product عفوا اللي هو ال goods، + +235 +00:16:35,230 --> 00:16:41,340 +إيش ال goods؟ أهيأ، بطلية، أكتر من البطاقية، لأالـ + +236 +00:16:41,340 --> 00:16:44,480 +«Good»، أنا كتبت هنا، ماشي، هتغلبيني على فكرة، أنا + +237 +00:16:44,480 --> 00:16:50,760 +كتبت هنا الملاحظات، نطلع من هنا، لحظة، بس أسكر الـ + +238 +00:16:50,760 --> 00:16:52,900 +«Face» لإن رابط الـ «Face» بيخش علينا أحنا على + +239 +00:16:52,900 --> 00:16:58,160 +الشغل، فضّي، يلا يا جماعة مين جارب؟ مين معانا + +240 +00:16:58,160 --> 00:17:05,500 +اليوم كمان؟ «Wissam»، «Wissam» دي الغام؟ قبل + +241 +00:17:05,500 --> 00:17:10,550 +«Wissam»؟ ‏- آه تمام «Wissam»بدنا مثال على السلة + +242 +00:17:10,550 --> 00:17:16,630 +ومثال على خدمة، تفضلي السلة + +243 +00:17:16,630 --> 00:17:23,850 +ممكن تكون تقدم نوع معين من اللبن أو نوع معين من + +244 +00:17:23,850 --> 00:17:29,130 +الشبسي أو الشكولاتة، هذه السلة بتكون أما الخدمة زي + +245 +00:17:29,130 --> 00:17:32,530 +خدمات التعليمية في المراكز التعليمية مثلا أو في + +246 +00:17:32,530 --> 00:17:38,760 +الجامعات أهصح هو + +247 +00:17:38,760 --> 00:17:41,300 +هذا اللي حكيت عنه يا نور أنا شايفها صورة واحدة، + +248 +00:17:41,300 --> 00:17:46,860 +صورتين، هو هذا؟ هذا + +249 +00:17:46,860 --> 00:17:51,660 +يا نور أه، الملف هذا أبلغك، + +250 +00:17:51,660 --> 00:17:56,740 +يا وناحد، نور؟ «تاكل قطع عندها يا دكتور النت» + +251 +00:17:56,740 --> 00:18:01,660 +ماشي، السلع الجلم، السلع الإشارة، السلع النضارة، + +252 +00:18:01,660 --> 00:18:07,900 +السلع ونحير، الجوال، السلعالأهل حاجة، أي حاجة بقدر + +253 +00:18:07,900 --> 00:18:13,920 +أمسكها في إيدي بتكون سلعة، ماشي؟ يعني ماخدت قهوة + +254 +00:18:13,920 --> 00:18:21,640 +في الكاسة و بشرب؟ سلعة؟ ساعتين على جلبك، بتقولك + +255 +00:18:21,640 --> 00:18:29,200 +تفضلي بس مظبوطش، ماشي؟ ما هي الخدمة؟ خدمة، أي خدمة + +256 +00:18:29,200 --> 00:18:32,700 +تبقاش سلعة؟ اللي هي خدمة تبقاش سلعة، السجف سلعة، + +257 +00:18:32,700 --> 00:18:37,790 +كل سلعة سلعة سلعة، كلها سلعةانتها مش سلع لأ، ماشي، + +258 +00:18:37,790 --> 00:18:44,550 +لكن يا أخوات، في طلبة بتنفس في الجوال، تبعد شوية + +259 +00:18:44,550 --> 00:18:49,250 +أو تسيكي، موت لو كانت فيها الـPhone الخدمة مش + +260 +00:18:49,250 --> 00:18:55,070 +ملموسة، الآن أنا مسكت الجوال، الجوال سلعة، كلمت هي + +261 +00:18:55,070 --> 00:19:02,490 +وقفلنا، هذه خدمة اتصال، الاتصال مش ملموس، التعليم، + +262 +00:19:02,490 --> 00:19:07,460 +ماشي،بالاتصال المواصل، انت تكتبت سلعة حجة، نزلتك + +263 +00:19:07,460 --> 00:19:10,080 +عند الجامعة، السلعة ما صارتش ملكك، طبعا انت خدت + +264 +00:19:10,080 --> 00:19:16,120 +الخدمة بس، ماشي، رحلات الطيران، خدمة، كل دي خدمات، + +265 +00:19:16,120 --> 00:19:20,480 +و ليست سلعة، لكن الأثنان مونتاج، عشان هم بيختلفوا + +266 +00:19:20,480 --> 00:19:23,860 +أصلا في اللغة الإنجليزية، يكتبوهم مع بعض، مش كان + +267 +00:19:23,860 --> 00:19:29,240 +هكتف أكتف أكتفة أكتفة من ملف، هتغلب برنامج مين + +268 +00:19:29,240 --> 00:19:36,730 +بيحكي معايا، السلعة، قولنا؟«جودز»؟ فضليت الخدمة + +269 +00:19:36,730 --> 00:19:42,290 +«سيرفس»؟ «سيرفس»، «سيرفس»، «سيرفس»، + +270 +00:19:42,290 --> 00:19:43,350 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +271 +00:19:43,350 --> 00:19:43,650 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +272 +00:19:43,650 --> 00:19:44,230 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +273 +00:19:44,230 --> 00:19:50,490 +«سيرفس»، «سيرفس»، + +274 +00:19:50,490 --> 00:19:58,470 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +275 +00:19:58,470 --> 00:20:02,750 +«هي حطالنا صور، هي حتى الحُض هيطالع سؤال «إيش + +276 +00:20:02,750 --> 00:20:06,750 +علاقة ال… إيش علاقة الكلب في الموضوع، أكرمكم + +277 +00:20:06,750 --> 00:20:10,350 +الله؟» ‏- مش باين، احنا باين عنا الـ«سلايد» + +278 +00:20:10,350 --> 00:20:13,590 +القديم. ‏- دور عنا الـ«سلايد» القديم احنا. ‏- حق، + +279 +00:20:13,590 --> 00:20:17,670 +جريبة، أنا مش بشرح جادة. الكلب طبعا لو رحنا، الله + +280 +00:20:17,670 --> 00:20:22,270 +يفينكوا، على سوق الكلاب، بيكون سلعة فعلا. زي لما + +281 +00:20:22,270 --> 00:20:28,510 +تشتري عصافير أو حوض سمك، وهي سلعة. ماشي؟مقص، خيط، + +282 +00:20:28,510 --> 00:20:32,690 +كلها دي سلعة، حطالنا لزجة، شايفين؟ آه، شايفين؟ آه، + +283 +00:20:32,690 --> 00:20:36,710 +شايفين. كل حاجة بتقدر تشتريها أو تمتلكيها أو + +284 +00:20:36,710 --> 00:20:40,330 +تحمليها فيديوك وتمشي فيها أو تركبيها زي السيارة، + +285 +00:20:40,330 --> 00:20:44,170 +هذه تعتبر إيش؟ سلعة، تعتبر سلعة. الشغلات اللي + +286 +00:20:44,170 --> 00:20:47,730 +بشتريها لكن أنا لا أشعر بها، يعني مقدرش أنا + +287 +00:20:47,730 --> 00:20:50,650 +تشوفوني شايلة الإتصال وماشية فيه، لأ، بتشوفوني + +288 +00:20:50,650 --> 00:20:53,830 +شايلة جوات، بنسميها خدمة، الخدمة غير ملموسة + +289 +00:20:53,830 --> 00:21:00,770 +والخدمة تخزن.تفضّل إتنين، الـBi-Sync هل عندك مشكلة + +290 +00:21:00,770 --> 00:21:08,230 +في التوجه؟ تفضّل إيه؟ «دكتورة، أنا كان عنده ضعيف + +291 +00:21:08,230 --> 00:21:12,610 +ومش سامع نص الكلام، فتحملونه ومش عارفة إيش لما + +292 +00:21:12,610 --> 00:21:16,110 +بيصير لقاء زوم الـNet بيصير بالمونتاج» «في + +293 +00:21:16,110 --> 00:21:18,470 +الخدمة؟» «في المونتاج، حكى أنه كل شيء يختار + +294 +00:21:18,470 --> 00:21:19,470 +المقابل» + +295 +00:21:25,700 --> 00:21:31,740 +ماشي، التسعير إيش التسعير؟ ما هو التسعير؟ تفضلي + +296 +00:21:31,740 --> 00:21:38,520 +هيه، تسعر بساوة التسعير كمعرفه هو اتباع أحد + +297 +00:21:38,520 --> 00:21:42,760 +الاستراتيجيات لودع السعر النهائي للمونتج مع ضمان + +298 +00:21:42,760 --> 00:21:47,480 +اللي هو في وجود ربح بعد تباعة المونتج طبعاً في + +299 +00:21:47,480 --> 00:21:51,240 +عندنا عدة استراتيجيات للتسعير ممكن نكملها…–ماشي، + +300 +00:21:51,240 --> 00:21:55,120 +لحظة، لحظة، واحدة واحدةالسعر هو النبلغ اللي أنا + +301 +00:21:55,120 --> 00:22:00,020 +بدفع مقابل حصولة على سلعة أو خدمة، ماشي. السعر له + +302 +00:22:00,020 --> 00:22:05,080 +معادلة اللي حكيتها هي أتنال شرح التكلفة زائد هامش + +303 +00:22:05,080 --> 00:22:10,740 +الربح. إذا لو جالنا ما هي معادلة السعر، هي التكلفة + +304 +00:22:10,740 --> 00:22:13,060 +زائد هامش الربح، جداش كلافة و جداش بلدة أربعة. + +305 +00:22:15,060 --> 00:22:17,960 +طبعا، في عندنا سياسات للتسعير أو استراتيجات مش + +306 +00:22:17,960 --> 00:22:20,840 +هنختلفة، اللي هي أما أساس التكلفة، آه، الجلم هذا + +307 +00:22:20,840 --> 00:22:24,680 +بشكل، يكون مكلفه نص شكل،بديربح نص عشان كدا، إما + +308 +00:22:24,680 --> 00:22:28,820 +عساس التكلفة، إتنين عساس المنافسين، «المكاتب بتبيع + +309 +00:22:28,820 --> 00:22:31,180 +الجلام هاد مجداش» «بتني أشياء، بيبقى السلع بيبيع + +310 +00:22:31,180 --> 00:22:34,440 +زيهم» أو عساس الطلب، «السلع عليها طلب ولا ماعليهاش + +311 +00:22:34,440 --> 00:22:41,140 +طلب»، واضح؟ بنحدد، إذا التكلفة، المنافسة، الطلب، + +312 +00:22:41,140 --> 00:22:44,120 +واضح يا جماعة؟ هذه أساسيات أو سياسات التسعير. + +313 +00:22:45,660 --> 00:22:49,590 +–ممكن أضيف كمان،تفضل، إحنا نشرح باختصار هنا في + +314 +00:22:49,590 --> 00:22:52,910 +التسويق لإنه في عندك مسار كامل في الـNBA اسمه + +315 +00:22:52,910 --> 00:22:55,970 +Marketing، مسار كامل، أربعة أو شهوة، أنتوا قاعدين + +316 +00:22:55,970 --> 00:23:02,150 +مع بعض، تفضل، إيش حابب تضيفي؟هذه بالنسبة لطرق + +317 +00:23:02,150 --> 00:23:06,810 +التسعير اللي ممكن تطبق على كل المشاريع بمختلفة، + +318 +00:23:06,810 --> 00:23:10,650 +سواء كانت Small Scale أو Medium أو Large لكن في + +319 +00:23:10,650 --> 00:23:13,810 +بعض السياسات التسعيرية ما بنقدر نطبقها على كل + +320 +00:23:13,810 --> 00:23:17,750 +المشاريع زي مثلا اللي هو التسعير بناء على الصورة + +321 +00:23:17,750 --> 00:23:20,770 +الدهنية وهذا اللي بتتبع شركة Apple في تسعير + +322 +00:23:20,770 --> 00:23:24,310 +منتجاتها وفي عنا اللي هو بعض التسعيرات بتكون + +323 +00:23:24,310 --> 00:23:27,870 +مرتبطة بتسعير حكومي وهذه بتكون للمنتجات الأساسية + +324 +00:23:27,870 --> 00:23:32,120 +زي مثلا اللحمة، الطحين، هذه الأشياءالخبز، الخبز، + +325 +00:23:32,120 --> 00:23:36,180 +الحليب، الأشياء الأساسية، يعني اللحمة، اللحمة فيها + +326 +00:23:36,180 --> 00:23:39,440 +لا بديل، اللي هو اللحم المجمدة، لكن الخبز هاش + +327 +00:23:39,440 --> 00:23:43,800 +بديله، ماهوش بديل الخبز، حليب الأطفال، حليب الرضع، + +328 +00:23:43,800 --> 00:23:47,340 +ماهوش بديل، فالدولة بتتدخل في تسيير سعر الخبز، + +329 +00:23:47,340 --> 00:23:52,120 +البيض، الحليب، الشغلات هذه، واضح؟ التسيير على أساس + +330 +00:23:52,120 --> 00:23:56,840 +طبعاًماشاء الله، هي قاعدة بتشرح، وانتوا هتقعدوا + +331 +00:23:56,840 --> 00:23:59,160 +تذاكروا، وهي بتعطي معلومات، وانا بكتب، وانتوا اللي + +332 +00:23:59,160 --> 00:24:01,120 +هتذاكروا، ومحاش هتذاكر اللي انتوا، فأيه هي، + +333 +00:24:01,120 --> 00:24:01,600 +اتفضلي. + +334 +00:24:05,620 --> 00:24:14,420 +هي، انت نفسي أيديك مرفوعة ولا حاجة؟ Okay الترويج، + +335 +00:24:14,420 --> 00:24:20,230 +permission، يالا يا برا قرأينا.وهو من أكتر الأنشطة + +336 +00:24:20,230 --> 00:24:23,870 +التسويقية التي تحاول جدًا بانتباه المستهلكين إلى + +337 +00:24:23,870 --> 00:24:28,070 +السلعة أو الخدمة المنتجة وعادة ما تعتمد المنظمة + +338 +00:24:28,070 --> 00:24:32,170 +بيانات ومعلومات حول المستهلكين والبيئة التسويقية + +339 +00:24:32,170 --> 00:24:36,090 +بشكل عام لتستخدمها في منطق أنواع مختلفة من + +340 +00:24:36,090 --> 00:24:42,030 +الأساليب لغرض بيع السلعة أو الخدمة اللي هي بالظبط + +341 +00:24:42,030 --> 00:24:47,650 +يعني الـالإعلانات والتعايير «Advertising» ترويج + +342 +00:24:47,650 --> 00:24:53,670 +أحد أدواته الإعلان أحد أدواته الترويج إنه إحنا يا + +343 +00:24:53,670 --> 00:24:56,910 +جماعة بنبيع الـGlam هذه إحنا يا جماعة عندنا + +344 +00:24:56,910 --> 00:24:59,970 +الجوالات الموديل هذا إحنا يا جماعة عاملين تخطينا + +345 +00:24:59,970 --> 00:25:00,610 +على أسعار + +346 +00:25:29,310 --> 00:25:30,710 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +347 +00:25:31,810 --> 00:25:37,230 +- Why not؟ لأ، أيوة، في مشكلتك. ‏- دكتورة، أنا + +348 +00:25:37,230 --> 00:25:41,930 +رجعت. ‏- أهلا و سهلا، و أي حاجة أيه؟ ما هو المزيد + +349 +00:25:41,930 --> 00:25:44,090 +الترويجي؟ ‏- ماشي، ماشي، ماشي، ماشي، عاملة. ‏- + +350 +00:25:44,090 --> 00:25:47,050 +كملي معانا، ماترجعناش لورا، لأنك لو رجعتينا + +351 +00:25:47,050 --> 00:25:51,070 +للصلاة، ‏البنات حاسين عندهم تشويش، فكملي، الحاجينة + +352 +00:25:51,070 --> 00:25:53,930 +و أنا وصلنا، كملي. ‏- كملي. ‏- الـProbation mix، + +353 +00:25:53,930 --> 00:25:57,870 +من أيش بتكون المزيد الترويجي؟ ‏- الدعاية. ‏- يالا، + +354 +00:25:57,870 --> 00:26:03,420 +توحى كينا. ‏- أيوة، يالا يا أب، لأي شالإعلانات، + +355 +00:26:03,420 --> 00:26:06,340 +أيوة، ماحنش عارف حاجة؟ الناس اللي انخصيلا بإيه مش + +356 +00:26:06,340 --> 00:26:12,160 +عارفين أن أنا ماتأخد طول التسويق «العلاقات العامة» + +357 +00:26:12,160 --> 00:26:15,860 +«Salesman»، + +358 +00:26:15,860 --> 00:26:25,490 +أيوة يا قبلةتفضل تشرحي تفضل تشرحي تفضل تشرحي تفضل + +359 +00:26:25,490 --> 00:26:34,830 +تشرحي تفضل تشرحي تفضل + +360 +00:26:34,830 --> 00:26:39,910 +تشرحي + +361 +00:26:39,910 --> 00:26:45,710 +تفضل تشرحي تفضل تشرحي تفضل تشرحي تفضل تشرحي تفضل + +362 +00:26:45,710 --> 00:26:49,940 +تشرحي تفضل تشرحي تفضل تشرحيتفضّل يا عزيزي، بس خُد + +363 +00:26:49,940 --> 00:26:56,120 +يبقى هيك الصوت مش كتير ورح، تفضّل يا + +364 +00:26:56,120 --> 00:26:59,220 +أبلى، تفضّل، احنا جاعدين في دار المسنين، هي مش + +365 +00:26:59,220 --> 00:27:08,420 +سامعانة، تفضّل يا أبلى طب + +366 +00:27:08,420 --> 00:27:11,800 +مافي أشياء تانية يا دكتورة للمزيج التسوقي كمان؟ + +367 +00:27:11,800 --> 00:27:16,520 +أه، أنا بستنى حد يبلر يجي، جاعدين ساكتي؟أه اللي هي + +368 +00:27:16,520 --> 00:27:20,700 +مرادة online مبيعات ممكن الاش؟ البيع الشخصي البيع + +369 +00:27:20,700 --> 00:27:23,320 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +370 +00:27:23,320 --> 00:27:26,140 +البيع الشخصي البيع الشخصي البيع الشخصي البيع + +371 +00:27:26,140 --> 00:27:29,360 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +372 +00:27:29,360 --> 00:27:30,180 +البيع الشخصي البيع الشخصي البيع الشخصي البيع + +373 +00:27:30,180 --> 00:27:32,400 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +374 +00:27:32,400 --> 00:27:32,600 +البيع الشخصي البيع الشخصي البيع الشخصي البيع + +375 +00:27:32,600 --> 00:27:34,000 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +376 +00:27:34,000 --> 00:27:41,600 +البيع الشخصي البيع الشخصي + +377 +00:27:41,600 --> 00:27:46,560 +البيع الشخصي البيالنفس كدا عافية، هلأ المعصود + +378 +00:27:46,560 --> 00:27:49,380 +بالمزيج الترويجي أكيد طبعا زي ما هو واضح في + +379 +00:27:49,380 --> 00:27:52,500 +التعريف هي أساليب بنستخدمها لجذب انتباه الـ + +380 +00:27:52,500 --> 00:27:56,960 +customers تجاه المنتج وممكن هذا الاشي اللي هو + +381 +00:27:56,960 --> 00:28:00,600 +الترويج ال promotion قبل نزول مثلا السلع على السوق + +382 +00:28:00,600 --> 00:28:03,500 +يعني أنا ممكن في كتير إحنا بنشوف دعايات وإعلانات + +383 +00:28:03,700 --> 00:28:08,800 +لكتير منتجات مثلًا نحكي مواطن نظيف جيل جديد من + +384 +00:28:08,800 --> 00:28:12,940 +الـ«موبايلز» أو إشي بنعمله ترويج طبعًا بالأساليب + +385 +00:28:12,940 --> 00:28:16,560 +اللي حضرتك كتبتيها ممكن يكون دعاية تلفزيونية ممكن + +386 +00:28:16,560 --> 00:28:21,980 +«بيلبارد» في الشوارع طرق مختلفة بتكون طبعًا قابل + +387 +00:28:21,980 --> 00:28:25,880 +نزول المنتج للسوق هذا اللي المقصود بالمزيج + +388 +00:28:25,880 --> 00:28:29,760 +الترويجي أساليب مختلفة أجت بانتباه الـ«كاستر مارس» + +389 +00:28:29,760 --> 00:28:30,840 +تجاه منتج معين + +390 +00:28:39,250 --> 00:28:41,250 +شكرا جزيلا صحيح. + +391 +00:28:43,470 --> 00:28:46,590 +الدعاية، بنروح بنجيب نانسي عجرم وانت بتتفرج على + +392 +00:28:46,590 --> 00:28:50,430 +مسلسل تورك المفضل جايبه شرامبو أو بلاش، جايبه كوله + +393 +00:28:50,430 --> 00:28:53,710 +وطبعا هو هنا إحنا هندخل في الشغل الأخلاقية اللي هو + +394 +00:28:53,710 --> 00:28:57,230 +استخدام النساء في إعلانات غير بشكل غير سليم يعني، + +395 +00:28:57,230 --> 00:29:01,950 +بنجيب الكوله كيف شكلها وكيف نانسي عجرم جسمها، + +396 +00:29:01,950 --> 00:29:04,610 +نعطيها مليون دولار ع هاللحظ عشان تعملنا الحتة هذه، + +397 +00:29:05,030 --> 00:29:07,350 +الناس اللي بيحبوا ننسى عجلة، فهيروحوا يشتروا + +398 +00:29:07,350 --> 00:29:09,090 +الكولة، عشان خاطرها، هم عارفين الكولة وحافظين + +399 +00:29:09,090 --> 00:29:15,430 +طعامها من زمان، ماشي. مثلا، لرجال، بعملهم إعلان، + +400 +00:29:15,430 --> 00:29:19,090 +جاعل مركز في الـ«ماتش» تبع كولة القدم، ومع «ميسي» + +401 +00:29:19,090 --> 00:29:23,170 +أيوة وقاعد بيشتر هو جاعل، بروح أعملاله إعلان عن + +402 +00:29:23,170 --> 00:29:28,830 +شركة الطيران، وخدمات اللي بنقدمها، بروح أعمل + +403 +00:29:28,830 --> 00:29:34,470 +لمراخز ماكينة الحلاجة لرجال،إذن في الترويج لازم + +404 +00:29:34,470 --> 00:29:39,590 +أختار الوقت المناسب والفئة المستهدفة. ماشي، الآن + +405 +00:29:39,590 --> 00:29:42,690 +مثلا بروح بجيب أبصر مين؟ شعرها هي ناعم أصلا، ربنا + +406 +00:29:42,690 --> 00:29:46,050 +خليكها شعرها ناعم. وبيجيب معاها أبوة شامبو، وإن هي + +407 +00:29:46,050 --> 00:29:50,070 +لما استخدمت الشامبو، شعرها صار ناعم وحرير. أصلا + +408 +00:29:50,070 --> 00:29:53,470 +إيه شعرها هي؟ واضح؟ هذا هو الترويج. فروح داي خلام + +409 +00:29:53,470 --> 00:29:56,650 +شعرها مجننها، بتشوف لعيولها، «أنا حشت شامبو عشان + +410 +00:29:56,650 --> 00:30:00,350 +أصير شعر زي فلان».وهكذا، طبعا هي هتشتغل مجلة، + +411 +00:30:00,350 --> 00:30:03,550 +وإحنا في الأخير مابنشتغل مجلة، ماشي، العلاقات + +412 +00:30:03,550 --> 00:30:07,590 +العامة اللي هي إيش الدين والمعاملة، العلاقات + +413 +00:30:07,590 --> 00:30:12,650 +العامة هي الوحيدة المجانية، + +414 +00:30:12,650 --> 00:30:18,590 +لم نحكي ولا حاجةتبسمك في وجه أخيك صدقة، هيئة قطعة، + +415 +00:30:18,590 --> 00:30:22,810 +إنتي دخلت المحل، لجيتي البائع أو البائع لبس مرتب + +416 +00:30:22,810 --> 00:30:26,070 +ومبتسم و أهلا وسهلا يا مادام أو أهلا، بلاشي، + +417 +00:30:26,070 --> 00:30:28,590 +مايقولش أهلا وسهلا يا حاجة، لو جالي حاجة ممكن + +418 +00:30:28,590 --> 00:30:31,690 +تطلعي من اللي هذا، لأنه إنتي مش حاجة، ولا خالتي، + +419 +00:30:31,690 --> 00:30:36,270 +لأنه إنتي مش جادامة، ماشي؟ أسلوب، أسلوب راقي، أهلا + +420 +00:30:36,270 --> 00:30:40,110 +وسهلا، اتفضلي، أعمري، فاشي بنخدمك، فإنتي بتنبسي و + +421 +00:30:40,110 --> 00:30:43,570 +بتعضلي، وهكذا يعني،للعقادة العامة هي الوحيدة + +422 +00:30:43,570 --> 00:30:45,690 +المجانية، لأنها بتعتمد على أسلوب التعامل، + +423 +00:30:45,690 --> 00:30:48,430 +مابتعتمدش على إيش، يعني أنا ممكن تكونوا بضاعتي + +424 +00:30:48,430 --> 00:30:52,130 +وحش، لكن جدرت بيها، أنا يعني، عندك أسلوب، له ذوق + +425 +00:30:52,130 --> 00:30:56,590 +رقي، واضح؟ دخلت على المحل، ما شاء الله، ديكورات + +426 +00:30:56,590 --> 00:31:00,870 +واو، فخامة، وبضاعة ممتازة، وناس رقيين، بتشتري و + +427 +00:31:00,870 --> 00:31:04,010 +بتراوحوا، وده المطلوب. دخلت على محل تاني، عنده + +428 +00:31:04,010 --> 00:31:08,930 +بضاعة حلوة، لكن أسلوبه وحش، معصب، أو شكله العفن + +429 +00:31:08,930 --> 00:31:13,260 +مخيف يعني، شكله مرعب، مصارع، هذا جواضح؟ أو + +430 +00:31:13,260 --> 00:31:15,900 +بيقولّك، «دا مش عارف شوك ما تشتريش؟» «نعم، طب خد + +431 +00:31:15,900 --> 00:31:18,760 +هاي بضاعتك، أنت الخسران» فالهلاقات العامة الوحيدة + +432 +00:31:18,760 --> 00:31:22,440 +المجانية، الرجال البيع أو الـSalesman مستخدمهم في + +433 +00:31:22,440 --> 00:31:25,120 +الشغلات اللي بدها فكه تركيب، مثلا زي متورات + +434 +00:31:25,120 --> 00:31:28,860 +الميّه، شغلات اللي بدها حد يشرحلي، مثلا إنت شارتي + +435 +00:31:28,860 --> 00:31:32,460 +الأكل روحتي، لكن لو شارتي جهاز بده تركيب، هنا إحنا + +436 +00:31:32,460 --> 00:31:36,100 +بنحتاج للـSalesman أو البيع الشخصي، الخصومات لو + +437 +00:31:36,100 --> 00:31:41,140 +شارتي جلميعك التالت مجانة، العروضات حدد ولا هرش، + +438 +00:31:42,550 --> 00:31:45,730 +معارض، لو في معارض في البلد، بشرك فيها، لأنه أنا + +439 +00:31:45,730 --> 00:31:48,030 +بسوق نفسي، بدورد نفسي للناس، الإبداع بتاعتي. + +440 +00:31:48,810 --> 00:31:51,750 +الإعلانات المتأخرة، «لا إله إلا الله، لا رسول + +441 +00:31:51,750 --> 00:31:54,010 +الله»، زي ما طوأ واحدة من الأخوات شرحت، اللي هي + +442 +00:31:54,010 --> 00:32:00,530 +مثلًا، «خمسة، أربعة، تلاتة، مين، واحد، الجلم»، + +443 +00:32:00,530 --> 00:32:03,970 +يعني مابعطيكيش على طول الجلم، «لأ، بامهدلك، + +444 +00:32:03,970 --> 00:32:07,170 +انتظرونا مع عرض الموسم»، «أبصريش عرض الموسم، + +445 +00:32:07,170 --> 00:32:10,390 +أبصريش فيه عندهم»، فالناس بتلتفت معاي، بتشوف إن + +446 +00:32:10,390 --> 00:32:14,250 +أنااشي عندي،هو الإعلان المتأخر ممكن أو نسميه + +447 +00:32:14,250 --> 00:32:17,410 +متدرج، +ما نتكوش متأخر، لأ، المتأخر، المتأخر مش + +448 +00:32:17,410 --> 00:32:22,350 +جايفة حرفية، لأ، متأخر يعني مش على طول بظهر نفسي، + +449 +00:32:22,350 --> 00:32:26,430 +واضح؟ زي افتحوا السترة، بنشوف إيش ورا السترة، هذا + +450 +00:32:26,430 --> 00:32:30,150 +المقصود فيها، فيه كمان أه، فيه غير مزيج تدريجي، + +451 +00:32:30,150 --> 00:32:32,830 +خاصة مع دخول التسويق الإلكتروني ودخول الإلكترونيات + +452 +00:32:32,830 --> 00:32:39,090 +في الموضوع إنسي، فيعنا كمان شغلات، كمان أيش هداية، + +453 +00:32:40,450 --> 00:32:45,810 +واضح إن أنتوا نايمين. كل شوية شركة أيرودي تبعتلي + +454 +00:32:45,810 --> 00:32:48,990 +على رقمي، تبعتلي أريده هدية، هدية، هدية، اضغطي على + +455 +00:32:48,990 --> 00:32:52,690 +رقمي، قلت هل أنا أضغط أشوف إيش الهدية؟ فإيش + +456 +00:32:52,690 --> 00:32:55,150 +الهدية؟ أنا مامش مع الحزن، مابقدرش أشتري رصيد لإني + +457 +00:32:55,150 --> 00:32:57,890 +مش هالاحق، فمجيب حزن، و برضه الحزن مقالي على فكرة. + +458 +00:32:58,770 --> 00:33:04,750 +الهدية، لو شخنتي رصيد بخمس شكل، هينزل إليك عشرة، + +459 +00:33:04,750 --> 00:33:08,540 +لو بعشر، هينزل عشرين، هذا الهدية.طبعًا أنا + +460 +00:33:08,540 --> 00:33:11,960 +مااستفدتش من الهدية بتاعتهم حاجة، ليش؟ لأنه أنا + +461 +00:33:11,960 --> 00:33:15,400 +بشري حزم، لإن هم بدهم رصيد، مش حزم، يعني الحزم + +462 +00:33:15,400 --> 00:33:20,020 +حطيه ع جمع، مثلًا في بنوك، الـBank لسنة الفلسطيني + +463 +00:33:20,020 --> 00:33:23,720 +عملوا حاله فترة من الفترة، توزع هبيع كل العملاء، + +464 +00:33:23,720 --> 00:33:26,440 +لكن مش جباري، أنا يوم هرايحة بالصدفة اللي هم + +465 +00:33:26,440 --> 00:33:29,580 +حاكولي فيه دكتورة إيه لجهدية، عن جد، ماعقول، أنا + +466 +00:33:29,580 --> 00:33:34,800 +مش مصدقة، مش مصدقة نفسي، إيش الهدية؟ طلعولي شنطة + +467 +00:33:34,800 --> 00:33:39,610 +مفكات،وشنطة صغيرة حزينة، مش عارفة مالها، و + +468 +00:33:39,610 --> 00:33:45,070 +الـ«بانك باور» الشاحن اللي بيشحن من غير الكهربا، + +469 +00:33:45,070 --> 00:33:48,650 +طبعا أخدته، واخد ساعاته اللي جاتوا بـ50 شيك، + +470 +00:33:48,650 --> 00:33:52,370 +يقولوا، «طب ميح، طلع منهم حاجة، حاجة بـ50 شيك»، + +471 +00:33:52,370 --> 00:34:01,430 +فيومها شركة الجوالات مثلا كل أول سنة بتوزع هدايا، + +472 +00:34:01,430 --> 00:34:03,990 +زي الآن، إحنا في آخر السنة بيبدأوا يوزعوا أجندة + +473 +00:34:03,990 --> 00:34:06,890 +بالهبل،كل واحد حاط شعاره على الـ «أجنده» وكاتب + +474 +00:34:06,890 --> 00:34:09,930 +نفسه إيش قاعد بوزّه، هذه كلها ترويج، هذه كلها إيش + +475 +00:34:09,930 --> 00:34:14,190 +ترويج. مين حابب يحكي نتيجة مشاريع إيش متوزعة و + +476 +00:34:14,190 --> 00:34:19,930 +هدايا؟ آه يا هايا، هايا، آه يا دكتورة، إيش متوزعة + +477 +00:34:19,930 --> 00:34:25,340 +عشان تتروح عليكم؟بوزعوا هدايا دايما كسات كسات اللي + +478 +00:34:25,340 --> 00:34:32,700 +بيروح بيعملوها المج و بيوزعوا ممكن تكون مثلا في + +479 +00:34:32,700 --> 00:34:37,040 +بنك فلسطين إذا بنلاحظ أنه بيوزع أجندة مع ميدالية + +480 +00:34:37,040 --> 00:34:42,590 +مع مج يعني بيكون زي package متكاملةأه شركات توزيع + +481 +00:34:42,590 --> 00:34:46,670 +الهدايا مثلا السنة خلصت من عندها و بدها تنزل + +482 +00:34:46,670 --> 00:34:49,970 +المنتج صار إنه ما عليه طلب كتير بالسنة اللي بعدها + +483 +00:34:49,970 --> 00:34:52,590 +بتصير تعملوا من ضمن الهدايا اللي ممكن تعطيها و + +484 +00:34:52,590 --> 00:34:55,730 +بتكون طبعا تكلفتها أشياء بسيطة لأنه لو بدها تروح + +485 +00:34:55,730 --> 00:34:59,870 +للهدايا بأسعار كبيرة بيصير هذا بيحبلها cost على + +486 +00:34:59,870 --> 00:35:03,050 +المشروع ممتاز، يا رحب تحكينا عن هدية أخدتها من + +487 +00:35:03,050 --> 00:35:07,340 +شركة؟لأ، وانا بصراحة مش حابة أحكي عن هدية، بس حابة + +488 +00:35:07,340 --> 00:35:10,340 +أحكي إن في بعض الشركات إش بيعملوا، بالذات المشاريع + +489 +00:35:10,340 --> 00:35:14,200 +الرياضية أو المشاريع المدرّة اللي اتدخل، هلأ بتكون + +490 +00:35:14,200 --> 00:35:18,140 +هي في عندها منتج لسه بدها تنتجه، يعني لسه ما طلعته + +491 +00:35:18,140 --> 00:35:26,420 +على السوق، فقبل ما تطلعه بتروح إش بتعمل، فتروح + +492 +00:35:26,420 --> 00:35:32,370 +لما حد يطلب منتج تاني، تبعتله إياك هديةأنه هي تروج + +493 +00:35:32,370 --> 00:35:37,670 +لهذا المنتج الجديد. «هذا بنسميه تسويق بالعينة»؟ + +494 +00:35:37,670 --> 00:35:41,730 +«أه، إن هو كهدية، يعني الناس بيفترضوا إن هو هدية، + +495 +00:35:41,730 --> 00:35:45,090 +ولكن بعد فترة بكتشف إن هذا هو منتج جديد، بس إنه + +496 +00:35:45,090 --> 00:35:49,050 +بتروجه بطريقة غير مباشرة» «Okay، هو المستهلك هدية، + +497 +00:35:49,050 --> 00:35:51,650 +فلحان عليها، بس البائع بيكون عنده نية التسويق + +498 +00:35:51,650 --> 00:35:56,650 +ويشوف اللي هو التجريب، هيعجبهم، هيطلبوه تاني، + +499 +00:35:56,650 --> 00:35:59,070 +بيشوف بثمانية» «لأ لو واحدة بتوقلوا في السوق، لأ، + +500 +00:35:59,070 --> 00:36:03,440 +بنزل بالتدريج، بيبقاش يحقق الخيار»واضح، نكمل، + +501 +00:36:03,440 --> 00:36:08,340 +فضّلي قبل نور «الله يعطيك الله عفوه» «الله عفوه» + +502 +00:36:08,340 --> 00:36:11,380 +«الله + +503 +00:36:11,380 --> 00:36:11,740 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +504 +00:36:11,740 --> 00:36:15,120 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +505 +00:36:15,120 --> 00:36:20,940 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +506 +00:36:20,940 --> 00:36:28,420 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله يعط + +507 +00:36:28,450 --> 00:36:32,330 +كمان بيخلّي إشي يميز المنتج هاد عن أي منتج آخر + +508 +00:36:32,330 --> 00:36:36,290 +بيعرفني برضه بعض معلومات عن المنتج، مكونات المنتج، + +509 +00:36:36,290 --> 00:36:38,750 +محتوياته، الـproduction و الـexpiry date لهذا + +510 +00:36:38,750 --> 00:36:42,970 +المنتج، فعملية التعب أو التغريف أكيد إلها فوائد زي + +511 +00:36:42,970 --> 00:36:45,430 +ما حدثت. التعب، مش معقول يعني أني بدأ أروح أشتري + +512 +00:36:45,430 --> 00:36:48,390 +جزاز ميه، يعطوه الميه في إيدي، لازم أشتريها في + +513 +00:36:48,390 --> 00:36:52,030 +جزازة، أروح أشتري قهوة في المطعم، مش هحلليها في + +514 +00:36:52,030 --> 00:36:56,270 +المعلق، هحلليها في كاسة،التعبة والتغليف هي العبوة + +515 +00:36:56,270 --> 00:37:00,270 +التي نضع فيها السلعة، لأن الخدمة أنا مابلباش أحطها + +516 +00:37:00,270 --> 00:37:04,710 +في إيش أنا، وبغلفها، بصيرها بشكل جدّاب، ماشي؟ يعني + +517 +00:37:04,710 --> 00:37:08,870 +منه مانهبيها ومنه إيش، دعاية في نفس إيش، الورد. + +518 +00:37:08,890 --> 00:37:13,570 +يعني لو أخدتي وأنتي كولادك لصغار، خاصة البنات أو + +519 +00:37:13,570 --> 00:37:16,900 +خواتك لصغار، روحتوا على الـ Capital Mall،مروا من + +520 +00:37:16,900 --> 00:37:20,840 +جدام معرض بيلاجوا، ماعرفهم، من جدام مطعم، بيلاجيه، + +521 +00:37:20,840 --> 00:37:23,400 +بيحط الأكل، الـ«هامبوجا» والشوكولاتة، في شانطة + +522 +00:37:23,400 --> 00:37:28,540 +صغيرة، ودمحت البنات إلا يشتروها. هو هيك، باع + +523 +00:37:28,540 --> 00:37:33,500 +السلعة، ونفس الواجت جاب زباين. واضح؟ فهي منها، أنا + +524 +00:37:33,500 --> 00:37:37,100 +بخفظ السلعة بتاعتي، وفي نفس الواجت بتكون جدابة، + +525 +00:37:37,100 --> 00:37:41,760 +ألوان جدابة.ماشي، فبتكوني ماشية أنت وابنك في السوق + +526 +00:37:41,760 --> 00:37:45,500 +شاف له بسكيلت مزوج وما بيصاريش، بيمسك فيه، ما هو + +527 +00:37:45,500 --> 00:37:47,800 +هذا المطلوب، إن هو يمسك فيه، عشان أنت تشتري، + +528 +00:37:47,800 --> 00:37:53,940 +فضليها يا ها. بدي أحكي هلأ بالنسبة للتعب أو + +529 +00:37:53,940 --> 00:37:59,760 +التغليف، صارت معيار مبادئ المشاريع لما سمنا بنطبق + +530 +00:37:59,760 --> 00:38:03,580 +اللي هو مبادئ الاقتصاد الأخضر، لإنه بالراعي إنه في + +531 +00:38:03,580 --> 00:38:07,280 +كل عملية من عمليات إنتاج ومنتج أو المراحل اللي + +532 +00:38:07,280 --> 00:38:15,310 +بيمرأه البيئة فكتير ناسي بيقنوا تجيه إنه تدافع عن + +533 +00:38:15,310 --> 00:38:21,490 +أن تأكن وقت التغليف لإنه مثلا بتكون خصائص المنتجة + +534 +00:38:21,490 --> 00:38:26,030 +جزء نوع معين للتغليف مابتقدر تحل وكان مثل عليه + +535 +00:38:26,030 --> 00:38:31,250 +اللي فكرني بذكر حضرتك للمطاعم تمال هي أول المطاعم + +536 +00:38:31,250 --> 00:38:31,470 +اللي + +537 +00:38:34,600 --> 00:38:38,440 +الصوت مش سامعي، فيش صوت يا عزيزي، فيش صوت. جات على + +538 +00:38:38,440 --> 00:38:42,720 +الصوت. الآن عندك كنت كيلو شهر معين حطوا في العبوة، + +539 +00:38:42,720 --> 00:38:45,960 +منها ترويجوا منها إن حطوا الأكل تبعه هي وفاش في + +540 +00:38:45,960 --> 00:38:49,460 +العبوة. الـCola، الـCoca-Cola، الـPepsi، كل هذه + +541 +00:38:49,460 --> 00:38:51,860 +العبوات منها ترويجوا منها حافظين المادة إيش + +542 +00:38:51,860 --> 00:38:58,300 +إبتعتهم، واضح؟ ‏- تمام. ‏- وها كده. يا هي مش + +543 +00:38:58,300 --> 00:39:04,410 +سامعينك. Distribution أو Place، تفضلي.هل أحكي أحد + +544 +00:39:04,410 --> 00:39:11,870 +من عناصر المجلس التوزيقي اللي هو التوزيع أو النشاط + +545 +00:39:11,870 --> 00:39:18,590 +التوزيقي؟ هي بتحكي هيا إحنا مش سامعينك، فيش صوت، + +546 +00:39:18,590 --> 00:39:23,430 +وحكيت صوتك بيجطع، تتحدثينا من تحتنا؟ بعتذر، أه هو + +547 +00:39:23,430 --> 00:39:28,810 +فعليًا قطع عن قيمة ضيفة في الفرن أه سيّنات اليوم + +548 +00:39:31,140 --> 00:39:41,840 +لأ، أنا مش قادرة أسمع، يبدو إن الـ«نات» عند… + +549 +00:39:41,840 --> 00:39:49,260 +–ماشي، تفضلي التوزيع، إيه كتبيع الشات، و بنشوف إن + +550 +00:39:49,260 --> 00:39:52,010 +شاء الله، تفضلي إيه اللي هو؟طبعًا التوزيع أو + +551 +00:39:52,010 --> 00:39:55,510 +النشاط التوزيعي إنه لما تقوم المنظمات أو تقوم + +552 +00:39:55,510 --> 00:39:59,490 +المنظمات بتوزيع هذه المنتجات من المكان المنتج لهذه + +553 +00:39:59,490 --> 00:40:03,070 +المنتجات إلى المستهلكين النهائيين طبعًا المستهلكين + +554 +00:40:03,070 --> 00:40:06,470 +أو المستخدمين ممكن يكونوا أفراد أو أعمال الصور + +555 +00:40:06,470 --> 00:40:10,150 +بتوضح نوعًا ما فكرة التوزيع وبعد كده هنحكي عن + +556 +00:40:10,150 --> 00:40:13,390 +قنوات التوزيع وأنواعها بتوضح برضه فكرة التوزيع + +557 +00:40:13,390 --> 00:40:18,530 +أكتر يعني التوزيع، إيصال السلعة أو الخدمة، زي + +558 +00:40:18,530 --> 00:40:24,060 +توزيع الانترنت، من«مصدر الصناعة» أو «مصدر الملكية» + +559 +00:40:24,060 --> 00:40:26,880 +للـ«مسلم»، زي الـ«delivery» الآن، «delivery» + +560 +00:40:26,880 --> 00:40:30,960 +توزيع، الـ«بيبيع كلور»، عملنا فوضى، توزيع، + +561 +00:40:30,960 --> 00:40:34,480 +«ألمانيا» و«منحاس»، توزيع، كله توزيع، ماشي، انت + +562 +00:40:34,480 --> 00:40:39,140 +ماشي في الـ«باستات»، توزيع، لأن هو كيفية إيصال + +563 +00:40:39,140 --> 00:40:43,800 +السلعة لمين؟ للمستهلك أو الخدمة، ما هي قانون + +564 +00:40:43,800 --> 00:40:49,540 +التوزيع، تفضلي،القنوات التوزيع هي سلسلة من + +565 +00:40:49,540 --> 00:40:52,440 +المنظومات التسويقية التي توجه المنتجات والمنتجين + +566 +00:40:52,440 --> 00:40:55,880 +إلى المستهلكين النهائيين هذه القنوات التوزيع فيها + +567 +00:40:55,880 --> 00:40:59,740 +أربع أنواع أمين ممكن تقرأ لي أول تعريف القناة + +568 +00:40:59,740 --> 00:41:07,360 +المباشرة أنا ممكن أقرأ؟ فضل يا وسام القناة + +569 +00:41:07,360 --> 00:41:10,460 +المباشرة هي من المنتج إلى المستهلك مباشرة بدون أي + +570 +00:41:10,460 --> 00:41:15,920 +وسيلةتمام، شكرًا القناة المباشرة هي الأبسط والأكثر + +571 +00:41:15,920 --> 00:41:19,480 +فورية في توصيل المنتج إلى المستهلك لأنه أنا + +572 +00:41:19,480 --> 00:41:23,820 +ماعنديش وصيط، ماعنديش حلقة وصيط زي إيش؟ زي فكرة + +573 +00:41:23,820 --> 00:41:28,860 +المخبز، لما أروح نشتري مثلًا أي منتج من المخبز + +574 +00:41:28,860 --> 00:41:32,660 +وبرضه أنا ببحث لجيت مثل على القناة المباشرة + +575 +00:41:32,660 --> 00:41:36,910 +المجوهرات، شراء المجوهراتفأنا حكيت إنه أسأل حضرتك + +576 +00:41:36,910 --> 00:41:41,310 +إذا هل فعلاً شراء المجورات يعتبر قناة التوزيع + +577 +00:41:41,310 --> 00:41:46,470 +تبعتها مباشرة أو لا؟ ماشي، ما المقصود بالـdirect + +578 +00:41:46,470 --> 00:41:52,170 +تبعت القناة المباشرة، الآن في أنا جنبي عصابي + +579 +00:41:52,170 --> 00:41:55,990 +المتار، الله يكرمكوا، مزرعة أبقار، أصحابها بيسوي + +580 +00:41:55,990 --> 00:42:00,850 +جبنة وحليب، أنا كمستهلك بروح لهم direct، بشيلها و + +581 +00:42:00,850 --> 00:42:03,710 +بروح فيها على البيت، direct، مافيش بيننا حد، مافيش + +582 +00:42:03,710 --> 00:42:08,580 +وسيط،ماشي، دا القناة المباشرة، من المنتج للمستهلك + +583 +00:42:08,580 --> 00:42:11,760 +مباشرة، فيش وسيط، إيش الوسيط، تجارة الجملة + +584 +00:42:11,760 --> 00:42:16,660 +والتجزئة؟ إيش الوسيط، الجملة والتجزئة؟ واضح؟ + +585 +00:42:16,660 --> 00:42:22,320 +بالنسبة لمجوهرات، مافيها وسائط، يعني مش ال… وقت + +586 +00:42:22,320 --> 00:42:24,440 +إيش مجوهرات، الدهب، وقت إيش بيكون في القناة + +587 +00:42:24,440 --> 00:42:26,920 +المباشرة، لما أنا وياك نروح عمانجة بالدهب، نشتر إن + +588 +00:42:26,920 --> 00:42:31,580 +هناك دهب، هيك بيكون القناة مباشرة، لأ المجوهرات…‏ + +589 +00:42:31,580 --> 00:42:36,430 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏�معملت سمكة لقنوات التوزيع + +590 +00:42:36,430 --> 00:42:40,330 +وأنواعها، بطلع مثل على المباشر دهب أو مشروهارات + +591 +00:42:40,330 --> 00:42:45,670 +دهب من المناجم، مش من السمك، هتفتح؟ أي و أه، تمام، + +592 +00:42:45,670 --> 00:42:49,830 +الآن، نقبلتش السمك، مالاحتش المحلات السمك، ده + +593 +00:42:49,830 --> 00:42:52,510 +direct على الحسبة، اللي هو ما بطلعوا من البحر + +594 +00:42:52,510 --> 00:42:56,230 +بيبقوا خلاص، فيش حد بينهم بينهملكن لو واحد بيبيع + +595 +00:42:56,230 --> 00:42:59,370 +سمك سمك في الشارع سردينة كذا، لأ، هنا ماتكونش + +596 +00:42:59,370 --> 00:43:03,070 +مباشرة، واضح؟ إذا إذا أنا كمستهلك روح مديركت على + +597 +00:43:03,070 --> 00:43:07,490 +صاحب السلع في منبع السلع، بيكون مباشر، لكن لو في + +598 +00:43:07,490 --> 00:43:12,690 +بينا مثلا تجارة جملة وتجزيئة، مافيش مباشر، يعني + +599 +00:43:12,690 --> 00:43:16,790 +الآن نور عندها مصنع حياةمصنع الخياطة تبعها، هي + +600 +00:43:16,790 --> 00:43:21,650 +بتبيع خياطتها للناس بقنعة مباشرة لكنه بتوزع + +601 +00:43:21,650 --> 00:43:24,850 +الخياطة أو الملابس معيتها على المحلات، لأ مش + +602 +00:43:24,850 --> 00:43:30,930 +مباشرة، واضح؟ إتنين تمام، تاجر التجزئة هو زي ما + +603 +00:43:30,930 --> 00:43:34,890 +حكت الدكتورة قبل إنه وسيط يبيع المنتجات مباشرة + +604 +00:43:34,890 --> 00:43:39,370 +للمستهلكين زي فكرة ما بعرفش يعني أتأكد كلامي أو لأ + +605 +00:43:39,370 --> 00:43:42,770 +أي دكتورة إنه لما التاجر بيشتري مثلا على فرض ملابس + +606 +00:43:42,770 --> 00:43:47,110 +من المصممين وبيبيعهاهنا كتبت لك زي ما قصدته + +607 +00:43:47,110 --> 00:43:51,870 +المحلات، المعارض، كل التجزئة. تمام، هذا تجر تجر. + +608 +00:43:52,030 --> 00:43:55,330 +يعني أنت مش هتروح تاخد كمية كبيرة، حاجة بقى، يعني + +609 +00:43:55,330 --> 00:43:59,990 +مثلا عندك المخبز، مش هتشتري ألف لطف خبز، لأ طبعا، + +610 +00:43:59,990 --> 00:44:06,590 +إذا مثلا كيف المخبز، خبز، الخبز على + +611 +00:44:06,590 --> 00:44:12,590 +الـSupermarket، بتيجي و تشتري هذا التجزئة، لكنه + +612 +00:44:12,590 --> 00:44:17,700 +راحت على نفس المخبز،اللي بوزع هذا شرط منه بيكون + +613 +00:44:17,700 --> 00:44:18,380 +مباشر. + +614 +00:44:22,240 --> 00:44:26,160 +عيدها؟ عيد؟ + +615 +00:44:26,160 --> 00:44:29,060 +إذا أنا روحت لنور المصنع الخياطة تبعها في قلب + +616 +00:44:29,060 --> 00:44:32,140 +المصنع، بقول أختيلي كذا، التصميم هذا وخيطاته هذا + +617 +00:44:32,140 --> 00:44:35,300 +مباشر. إذا أنا روحت على المحلات اللي نور بتوزع + +618 +00:44:35,300 --> 00:44:38,380 +فيها الإبداع، بصير إيش بـ6 جزية، تلاتة، سهل مش + +619 +00:44:38,380 --> 00:44:39,180 +صعب، الجملة. + +620 +00:44:45,150 --> 00:44:48,950 +«تجار الجملة» هدول، يا أخوات، ناس معروفين، + +621 +00:44:48,950 --> 00:44:53,910 +ماببيعوش بالقطع، مابروحش عليهم أنا، ماشي؟ لو عايز + +622 +00:44:53,910 --> 00:44:56,870 +أشرح سرنج الباب، مرة واحدة بروح عليهم، «تجار + +623 +00:44:56,870 --> 00:45:00,310 +الجملة» بيبيعوا لـ«تجار التجزية»، «تجار التجزة» + +624 +00:45:00,310 --> 00:45:04,870 +بيبيعوا لإيش؟ للمستهلك. طبعاً هذه معروفة، بتيجي + +625 +00:45:04,870 --> 00:45:09,010 +الإبداع من المعابر، تنزل عند «تجار الجملة»، تتوزع + +626 +00:45:09,010 --> 00:45:14,670 +على التجزية، تتوزع إيش؟ على التجزية.أنت صاحب محل، + +627 +00:45:14,670 --> 00:45:17,970 +تاجرة، بيع وشيرة، التجارة، +ما في صناعة، خُد بالك، + +628 +00:45:17,970 --> 00:45:23,430 +التجارة بيع وشيرة بس. أنت تاجرة فاتحة متجر، سميها + +629 +00:45:23,430 --> 00:45:28,510 +متجر سامة مثلًا، لبيع الجلبابات أو الزي الشرعي، + +630 +00:45:28,510 --> 00:45:34,350 +لما تيجي الإبضاعة على البلد، أنت إلك تجارك، بتاخدي + +631 +00:45:34,350 --> 00:45:36,610 +منهم الإبضاعة وتبيهها للناس، هذي اسمها يوم الله. + +632 +00:45:37,030 --> 00:45:38,210 +مش هتشتر جلباب واحد طبعًا. + +633 +00:45:56,540 --> 00:45:57,940 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +634 +00:46:00,260 --> 00:46:04,600 +إذًا عندنا قنوات التوزيع توليفة، قناة مباشرة، ممكن + +635 +00:46:04,600 --> 00:46:07,000 +أنا الحين إيش بصير عنا إحنا، ماتنفيش شجعية على + +636 +00:46:07,000 --> 00:46:09,420 +سبيل المثال، بدنا نجهز العروسة، أنا وياك وراحين + +637 +00:46:09,420 --> 00:46:13,280 +نجهز العروسة، روحنا على محل بسطة، في السوق الشعبي + +638 +00:46:13,280 --> 00:46:17,540 +بتكلم أنا، روحنا على البسطة، أيوة يا أخوات، والله + +639 +00:46:17,540 --> 00:46:21,480 +إحنا بنجهز العروسة وعايزين المكياجات، الآن هو، هو + +640 +00:46:21,480 --> 00:46:28,180 +الآن ماله تجزية، ماشي،عن جد معاكم عروسة؟ بروح جايب + +641 +00:46:28,180 --> 00:46:31,800 +سيارة حطنا فيها، مودينا على محلهم الرئيسي، عشان + +642 +00:46:31,800 --> 00:46:34,540 +طبعا إحنا مش هنشرب مكياج واحد، إحنا المجهود بنجهز + +643 +00:46:34,540 --> 00:46:38,360 +عروسة، فبنصير نشرب الجملة إحنا حين، مكياجات كتيرة + +644 +00:46:38,360 --> 00:46:41,600 +وAccessories كتيرة، معانا مهرون بعزج فيه قاعدين، + +645 +00:46:41,600 --> 00:46:45,620 +إذا هيك دخلنا على التلج أيش؟ إذا هي توليفة، ممكن + +646 +00:46:45,620 --> 00:46:49,940 +تنفصل أو ممكن يكونوا سواسة،واضح يعني؟ غالبية الـ + +647 +00:46:49,940 --> 00:46:51,980 +«باص» طبعا أنتم مش عارفين ده الحكتور الفاصل الماضي + +648 +00:46:51,980 --> 00:46:54,980 +ولأ، غالبية الـ «باصات» اللي عند الجامعة، بكون + +649 +00:46:54,980 --> 00:46:57,300 +اللي محلات في مكان تاني، بكره بروح ع المحل و + +650 +00:46:57,300 --> 00:47:00,900 +بجيبلك اللي أنت عايزها، واضح؟ واضح ولا عيدها؟ أنا + +651 +00:47:00,900 --> 00:47:07,280 +شايفاكوا بتكتبوا ع ال «شات»، بس، اللي عشان + +652 +00:47:07,280 --> 00:47:14,020 +الإغلاق، عشان الإغلاق، عشان الإغلاق، عشان الإغلاق، + +653 +00:47:14,020 --> 00:47:16,740 +عشان الإغلاق، عشان الإغلاق، عشان الإغلاق، عشان + +654 +00:47:16,740 --> 00:47:18,220 +الإغلاق، عشان الإغلاق، عشان الإغلاق، عشان الإغلاق، + +655 +00:47:19,860 --> 00:47:23,080 +تمام، مش تمام، مش تمام، ليش جاية مع التوزيع؟ + +656 +00:47:23,080 --> 00:47:26,900 +«العلامة التجارية» بتيجي مع الترويج، هنا آه، في + +657 +00:47:26,900 --> 00:47:30,780 +ترتيب ال «slots»، تمام، مابتجيش مع التوزيع، + +658 +00:47:30,780 --> 00:47:34,680 +هنقولها هي مش جاية إليك، مش جاية إليك، يخلص عنصر + +659 +00:47:34,680 --> 00:47:38,520 +المجيش والتسويق، وهنحكي عن التجارية، يعني أخر شيء + +660 +00:47:38,520 --> 00:47:43,400 +هنحكي فيه ماشي، انا بتخلي بالك، الـTrademark تتبع + +661 +00:47:43,400 --> 00:47:51,010 +الترويج، تتبع الترويجOkay، تفضّل، احنا خلّصنا + +662 +00:47:51,010 --> 00:47:53,890 +التوزيع الآن، وزّعنا، الآن أروح على الـ + +663 +00:47:53,890 --> 00:47:55,530 +«Trademark»… إذا خلّصنا، هنطلع لـ «Badge + +664 +00:47:55,530 --> 00:47:59,370 +التسويقية» مرة تانية قبلها، بس هنحكي، تمام، عن + +665 +00:47:59,370 --> 00:48:03,650 +العلامات من ضمن الترويج لـ «Trademark»، اللي هي + +666 +00:48:03,650 --> 00:48:08,530 +العلامة التجارية، من ضمن الترويج، ماشي، تفضلي، + +667 +00:48:08,530 --> 00:48:14,610 +إنت، تفكير في الكتاب، ماشي، هنحكي عن علامة تجارية، + +668 +00:48:14,610 --> 00:48:18,190 +تمام، مين ممكن يقرألي تعريف العلامة، العلامة فقط؟ + +669 +00:48:20,950 --> 00:48:26,490 +أقرألك يا نور تمام، أنت فضّري العلامة اسم أو رمز + +670 +00:48:26,490 --> 00:48:29,910 +أو تصميم أو أي توليفة منهم تساعد على تشخيص المنتج + +671 +00:48:29,910 --> 00:48:33,130 +وإعطاءه هوية مختلفة عن المنتجات المنافسة الأخرى + +672 +00:48:33,130 --> 00:48:37,410 +أما العلامة التجارية هي اسم ورمز العلامة المسجلان؟ + +673 +00:48:37,410 --> 00:48:42,150 +تمام، شكرا جزيلا، أعمل أوكي، ماشي تمام، مش مشكلة، + +674 +00:48:42,150 --> 00:48:45,890 +بنشرحهم مع بعض أوكي، اسم ورمز العلامة المسجلان في + +675 +00:48:45,890 --> 00:48:49,090 +سجلات قانونية في بلد ما وتكون محمية من الاستخدام + +676 +00:48:49,090 --> 00:48:50,290 +من قبل أي جهة أخرى + +677 +00:48:52,970 --> 00:48:56,490 +تمام شكرا يا نجوان العلامة أي رمز أو اسم أو تصميم + +678 +00:48:56,490 --> 00:49:00,590 +بيعرفني بهوية المنتج زي إحنا عندنا بغزة أي إشي + +679 +00:49:00,590 --> 00:49:05,890 +بنشوفه لونه أخضر نحكي هذا لشركة جوال أي إشي فيه + +680 +00:49:05,890 --> 00:49:10,690 +تفاحة مأكولة نحكي هذا Apple مثلا مش عارفة مبينه + +681 +00:49:10,690 --> 00:49:14,250 +ولا لأ؟ في هنا مكتوب Samsung هذه علامة جديدة لـ + +682 +00:49:14,250 --> 00:49:18,870 +Samsung واضح؟ فضلوابس راحوا الـ «سلايدات» آمنة + +683 +00:49:18,870 --> 00:49:21,230 +عندي، مش مشكلة، هم موجودين يعني أنا اللي خلتهم + +684 +00:49:21,230 --> 00:49:26,470 +يلوحوا عشان ده فارجيكي الـ… ده فارجيكي الـSamsung، + +685 +00:49:26,470 --> 00:49:32,360 +علمتش أنا، الحكمت فيها أنا، تفضليإذا العلمة فهمنا + +686 +00:49:32,360 --> 00:49:35,320 +إن هي اسم أو رمز أو تصميم، بيعرفني، بشخص هذا + +687 +00:49:35,320 --> 00:49:39,320 +المنتج وبيعرفني أو بيعطيني هوية، بيمتلك هوية هذا + +688 +00:49:39,320 --> 00:49:42,460 +المنتج. مثلًا زي «بيبسي»، «كوكاكولا»، «ماشي + +689 +00:49:42,460 --> 00:49:45,940 +السيارات»، «الها»، «الجوالات»، «الها»، كلها علامات + +690 +00:49:45,940 --> 00:49:48,300 +تجارية، بس تلمح الإعلام مش لازم تعرفها، ده مش + +691 +00:49:48,300 --> 00:49:51,400 +لحالة، بخلك، بقولك هذا جوال، هذا قبل، منتجات قبل، + +692 +00:49:51,400 --> 00:49:56,540 +هذه منتجات سامسونج، هذه مثلًا سيارات كذا، واضح، آه + +693 +00:49:56,540 --> 00:49:59,360 +الـ«جلباب»، هذا market كذا، الـ«جلباب» صناعة كذا + +694 +00:50:02,890 --> 00:50:06,290 +العلامة التجارية اسم ورمز العلامة المسجلة في + +695 +00:50:06,290 --> 00:50:10,330 +السجلات القانونية لما أحكي اسم بمعنى إن أنا بقدر + +696 +00:50:10,330 --> 00:50:15,250 +ألفظه كحروف رمز بيكون تصميم أو شعار طبعا ممكن مثل + +697 +00:50:15,250 --> 00:50:18,650 +علامة تجارية ل «ماجدونالدز» «ماجدونالدز» كاسم + +698 +00:50:18,650 --> 00:50:22,210 +«ماجدونالدز» لكن الرمز اللي بيظهر بالعبوة مثلا لما + +699 +00:50:22,210 --> 00:50:25,250 +يشتروا الواجبات من «ماجدونالدز» بيكون عليها حرف + +700 +00:50:25,250 --> 00:50:30,200 +الأمممكن برضه علامات جديدة الاسم والعلامة نفس + +701 +00:50:30,200 --> 00:50:35,400 +الاشي والرمز مثلًا الـ LG الـ LG بتلاقي أنه اللغة + +702 +00:50:35,400 --> 00:50:39,100 +LG كمان لو شوفنا جوال أو غسالة أو على سبيل المثال + +703 +00:50:39,100 --> 00:50:43,420 +شاشة بتلاقي برضه مكتوب LG فهنا الاسم والرمز يعني + +704 +00:50:43,420 --> 00:50:49,980 +نفس الاشي «هي مارسيليس» ماعرفها مارسيليس هي أمامك + +705 +00:50:49,980 --> 00:50:55,140 +على الصورة شايفها؟ تمام + +706 +00:50:56,360 --> 00:50:59,040 +هذه شعارة مارسيلس، هذه علامة التجارية، لو شُفتيها، + +707 +00:50:59,040 --> 00:51:01,260 +بتعرف إنها لساية مارسيلس، هذا اسمها، اسم شركة + +708 +00:51:01,260 --> 00:51:08,700 +مارسيلس. واضح؟ هي عندنا هنا Lego، Windows، + +709 +00:51:08,700 --> 00:51:14,860 +Microsoft، ماشي، سوني، Coca-Cola، Coca-Cola اسمها + +710 +00:51:14,860 --> 00:51:18,200 +وشعارها نفس الأشياء. في شركات الـIsser مختلفة عن + +711 +00:51:18,200 --> 00:51:22,000 +الشعار، +اللي هي العلامة، وفي شركات نفسه، حسب أي + +712 +00:51:22,000 --> 00:51:25,200 +شيء عايزها. كله بترخص ولها حق، لو إحنا اللي جينا + +713 +00:51:25,200 --> 00:51:30,220 +حد،زي شعار الفضية الجزيرة. لو لجينا حد اللي حط + +714 +00:51:30,220 --> 00:51:34,900 +الشعرنا وحطه على منتجاته، يحققنا نرفع القضايا + +715 +00:51:34,900 --> 00:51:38,100 +ونحصل على تعويضه، لأنها تعتبر سرقة، تعتبر إيش؟ + +716 +00:51:38,100 --> 00:51:41,700 +سرقة. الإسم التجاري، زي مركز رشاد الشوة، هذا إسم + +717 +00:51:41,700 --> 00:51:45,640 +تجاري على فكرة، قبل عدة سنوات تم بيع الإسم لحاله، + +718 +00:51:45,640 --> 00:51:48,820 +رشاد الشوة، بمليون دولار. هذه ملكية، دا من درجة + +719 +00:51:48,820 --> 00:51:51,840 +تحت الأصول الأخرى، البنات اللي أخدوا محاسبة، بدوا + +720 +00:51:51,840 --> 00:51:55,320 +المحاسبة.عندك أصول أخرى، أصول من الدولة، تابعة + +721 +00:51:55,320 --> 00:51:57,980 +أخرى من ضمن الأخرى للعلامة التجارية أو الاسم + +722 +00:51:57,980 --> 00:52:00,940 +التجاري، أنا بقدر أبيعه، بقدر أبيع اسم التجارة، + +723 +00:52:00,940 --> 00:52:05,820 +مفادة، ملكية أصول غير ملموسة بنسميها، دكتورة؟ آه، + +724 +00:52:05,820 --> 00:52:09,900 +هي الأصول الأخرى، الأصول غير ملموسة، okay اتفضلي + +725 +00:52:09,900 --> 00:52:15,240 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +726 +00:52:24,050 --> 00:52:28,110 +غير نجوان يا بنات وغير هيأو غير يارب أقرأ أنا؟ أنا + +727 +00:52:28,110 --> 00:52:31,710 +ممكن أقرأ مش عارفة أنا مين المنواع، تفضل يا نوار + +728 +00:52:31,710 --> 00:52:37,190 +بالطبع يا نوار، تفضل يا نوار أعلامة العائلية يمكن + +729 +00:52:37,190 --> 00:52:41,010 +أن تمثل مظلة لسمعة وشهرة كبيرة للمنظمة، تنفرد داخل + +730 +00:52:41,010 --> 00:52:44,650 +هذه المظلة منتجات متعددة بخصائص تشبه حاجات أسواق + +731 +00:52:44,650 --> 00:52:50,070 +معينةشكرًا يا أنوار العلامات العائلية هي علامة + +732 +00:52:50,070 --> 00:52:53,990 +مفردة لمجموعة من المنتجات زي مثلًا الـ LG مش بس + +733 +00:52:53,990 --> 00:52:57,470 +مثلًا الـ LG جوالات هلاجيها إنها هي مظلة كبيرة + +734 +00:52:57,470 --> 00:53:02,230 +لأكتر من المنتج ممكن شاشات، ممكن غسلات، ممكن + +735 +00:53:02,230 --> 00:53:06,110 +جوالات، سوني برضه فيه كاميرات سوني، فيه جوالات + +736 +00:53:06,110 --> 00:53:11,190 +سوني فهي علامة مفردة لأكتر من المنتج أمونتجات + +737 +00:53:11,190 --> 00:53:13,790 +Nestle برضه + +738 +00:53:17,590 --> 00:53:21,090 +العلامة الفردية علامة تخص منتج واحد محدد زي Nokia، + +739 +00:53:21,090 --> 00:53:24,570 +Nokia بس، بس جوالات، Pampers برضه، أي إشي بخص + +740 +00:53:24,570 --> 00:53:26,730 +الأطفال، يعني الأطفال أو أي شيء. + +741 +00:53:37,430 --> 00:53:38,170 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +742 +00:53:39,310 --> 00:53:42,170 +الـFord، هم ما دخلوش هذا المجال، سيارات بعيئة، + +743 +00:53:42,170 --> 00:53:44,530 +يعني مثلًا، لو أنا أجزة كهربا بعيئة زي سوني، بدخل + +744 +00:53:44,530 --> 00:53:47,470 +على الأجزة الإلكترونية سهلة، فيه نقاط اشتراك + +745 +00:53:47,470 --> 00:53:50,850 +بينهم، سهل أني أحول، أعمل خط إنترال إلكتروني، لكن + +746 +00:53:50,850 --> 00:53:54,530 +سيارات وطيارات، أروح أدخل الأجزة الإلكترونية، لأ، + +747 +00:53:54,530 --> 00:54:00,630 +صعب، بعيئة شوية كتير علينا، تفضلي. ما للـBombers؟ + +748 +00:54:00,630 --> 00:54:01,470 +تفضلي. + +749 +00:54:03,850 --> 00:54:06,830 +الـ «Lambaz» يا عمتي اسم شركة على فكرة هو اسم + +750 +00:54:06,830 --> 00:54:09,450 +الحفاظات الله يكلمكوا، بس هو اسم الشركة، تفضلي. + +751 +00:54:11,670 --> 00:54:14,490 +«العلامات الوطنية» أو «العلامة الوطنية» هي علامة + +752 +00:54:14,490 --> 00:54:18,170 +المنشأ والمصنعة، تخص بلد زي مصنع العودة، إنها + +753 +00:54:18,170 --> 00:54:22,350 +بنية، برضه إنها فيها تعتبر علامة وطنية، برضه جوال + +754 +00:54:22,350 --> 00:54:23,870 +تعتبر علامة وطنية. + +755 +00:54:27,940 --> 00:54:30,700 +طبعًا، العلامة الخاصة هي علامة خاصة بالأسواق + +756 +00:54:30,700 --> 00:54:37,100 +ومنافذ التوزيع زي مثلًا، عندي موزع لشركة لأي نوع + +757 +00:54:37,100 --> 00:54:41,060 +السيارة مثلًا، هونداي، اللي بنسميه وكيل، وكيل بيع + +758 +00:54:41,060 --> 00:54:45,160 +أو في عندي متجر، هو تقريبًا أكبر تاني متجر عالم + +759 +00:54:45,160 --> 00:54:50,100 +اسمه «Saveway» ويله أكتر من الفرع في العالم وزي في + +760 +00:54:50,100 --> 00:54:54,240 +الأردن برضه، في سعوديا، فهذا أمثل على علامة خاصة + +761 +00:54:54,440 --> 00:54:56,900 +لأنه بالخاصة زي دي أشهار ليها أنتي، +إيش دي أشهار؟ + +762 +00:54:56,900 --> 00:55:00,560 +البريد السريع، بوزّع البريد حول العالم، هذا إيه + +763 +00:55:00,560 --> 00:55:04,540 +علامة خاصة فيه، واضح؟ شكرا على الشرح، طيب، + +764 +00:55:04,540 --> 00:55:08,320 +العلامات العقلي، معناها إن الشعار بيعطيني كذا + +765 +00:55:08,320 --> 00:55:11,560 +انطباع، زي سوني، أشدات كهرباية و أشدات إلكترونية، + +766 +00:55:11,560 --> 00:55:15,620 +عشان، علامات فضيحة واحدة، زي السيارات، العلامة + +767 +00:55:15,620 --> 00:55:18,460 +الوطنية، بس شوفوا بعضهم قالت صلاة الجوال، «بنك + +768 +00:55:18,460 --> 00:55:22,880 +فلسطين»، «الجماعة تعين بيونير»، وهاكذا، كل المصانع + +769 +00:55:22,880 --> 00:55:28,230 +المحلية دي علإلا إذا كان المصنع فاتح لمصنع الأم زي + +770 +00:55:28,230 --> 00:55:29,670 +ما شاء الله أحنا جابليك في دراسة العمل الدولي قبل + +771 +00:55:29,670 --> 00:55:35,410 +دراسة مختلفة في الوضع قصة زي دي أشقال، زي الـ… + +772 +00:55:35,410 --> 00:55:39,870 +ماشي، هدولة بوزعوا البداية، حاجة على مستوى العالم، + +773 +00:55:39,870 --> 00:55:43,750 +حاجة على مستوى العالم «International»، تمام، أخر + +774 +00:55:43,750 --> 00:55:47,030 +حاجة، سمات العالمات التجارية وإحنا ممكن نستخرج هذه + +775 +00:55:47,030 --> 00:55:52,670 +السمات برضه من الـ… من الـslide رقم 12 ‏-فضلي ‏ + +776 +00:55:52,670 --> 00:56:00,600 +-إيه دكتورة؟أنا فاتحة ليه؟ أو جاور؟ ممكن، يعني أه + +777 +00:56:00,600 --> 00:56:04,140 +أنه شوية لإن البنات شكلهم زهج أو تعب. لأ، هم مش + +778 +00:56:04,140 --> 00:56:07,960 +زهجوا، بقى نايمين، لبس حلوة، تفضل. مش مشكلة، مش + +779 +00:56:07,960 --> 00:56:11,540 +مشكلة، مين ممكن من الصور أو من هذه العلامة + +780 +00:56:11,540 --> 00:56:15,800 +التجارية يعطيني خصائص أو خصائص، خلّيني أحكي + +781 +00:56:15,800 --> 00:56:21,900 +العلامة التجارية؟ يعني إيه لما شافت الـHP على + +782 +00:56:21,900 --> 00:56:27,320 +الآزة الليكتورينية؟ليش عرفت إن هذه ماركة ممتازة؟ + +783 +00:56:27,320 --> 00:56:31,940 +ماشي؟ ما كتبوش اسم الشركة واسم المنشبتنا فيه «HB» + +784 +00:56:31,940 --> 00:56:36,920 +بس المحة خلاص أو «Delta» أو «Toshiba» أسماء سهلة + +785 +00:56:36,920 --> 00:56:41,200 +في كافة اللغات يعني أنت ممكن لو واحد جاعد ياباني + +786 +00:56:41,200 --> 00:56:43,400 +بيحكي سمعتش هو بيقول «Toshiba» بتعرف إن هو بيحكي + +787 +00:56:43,400 --> 00:56:48,480 +عن الأجهزة سهلة اللفظ عند كل الشعوب، حدش يتغلب + +788 +00:56:48,480 --> 00:56:52,840 +«HB» كل حاجة «HB» ماشي؟ فضليا + +789 +00:56:56,220 --> 00:57:02,920 +«واضحة، بسيطة، تلفت الانتباه» «أو سام» «واضحة، + +790 +00:57:02,920 --> 00:57:06,460 +بسيطة، تلفت الانتباه» «تلفت الانتباه للزباب» + +791 +00:57:06,460 --> 00:57:11,000 +«أكيد، زبابة» «ماشي، روان دي الأغة كانت رافع عيدها + +792 +00:57:11,000 --> 00:57:15,690 +في حاجة قبلها؟»لأ، كنت أحكي، أجاوب على إن خصائص + +793 +00:57:15,690 --> 00:57:19,610 +العلامة التجارية ممكن تكون بسيطة كل ما كانت بسيطة + +794 +00:57:19,610 --> 00:57:24,270 +وواضحة كل ما كانت يعني بتجذب الناس أكتر يعني الـ… + +795 +00:57:24,270 --> 00:57:27,690 +الاشي الإبداع ما بيكونش بكترة الصور والألوان لأ، + +796 +00:57:27,690 --> 00:57:31,830 +كل ما كان بسيط و… ولفظها سهل، بيكون يعني أقرب + +797 +00:57:31,830 --> 00:57:35,330 +لإنها يعني الناس ينجذبوا إلها يعني مش بالكتر، مش + +798 +00:57:35,330 --> 00:57:39,470 +بالألوان أو بال… أو بإنها اللفظ تكون ساعد يعني + +799 +00:57:39,470 --> 00:57:43,210 +ماعجبه مفهش، كمان ما تكونش بالشيء العنصريةوما + +800 +00:57:43,210 --> 00:57:47,250 +تكونش مشتغلة لناس معينين، ماشي؟ ‏- مافيش إداء يعني + +801 +00:57:47,250 --> 00:57:51,770 +‏- أو رموز دينية، ماحطهاش شعار بنفعش قانون دولي + +802 +00:57:51,770 --> 00:58:01,890 +هذا، ماشي؟ ما تعملش مشاكل إلنا، برضه ما تكونش توحي + +803 +00:58:01,890 --> 00:58:06,810 +لمراخز بأشياء سيئة، باعرف إن هذا الرمز بيوحي + +804 +00:58:06,810 --> 00:58:09,630 +لمراخزة إباحية، مارحش يحطوا أنا شعار على منتجي، + +805 +00:58:09,630 --> 00:58:11,330 +انخرجنا بيتنا وسجلنا الشركة، + +806 +00:58:23,650 --> 00:58:25,050 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +807 +00:58:39,110 --> 00:58:43,730 +هما لما نجحوا في تسويق منتجات الـ«آبل»، المستخدق + +808 +00:58:43,730 --> 00:58:47,130 +صار يعرف تفاحنا كل «آبل»، بعدين، خُذوا بالك اسم + +809 +00:58:47,130 --> 00:58:50,790 +الشركة «آبل»، تفاحة يعني. – هما أفكيها كتير في هذه + +810 +00:58:50,790 --> 00:58:55,290 +النقطة. – نعم؟ – أفكيها كتير يعني من تفاحة، + +811 +00:58:57,410 --> 00:59:00,690 +شغرة اللي هما فيها يعني أولا في رابط جوي دكتوريا + +812 +00:59:00,690 --> 00:59:10,550 +في إلها معنى الشعار تبعهم في إلها معنى نسمة شركة + +813 +00:59:10,550 --> 00:59:14,930 +أبل في إلها معنى أنه تفاحة بس مارضيش أو مارضيش + +814 +00:59:14,930 --> 00:59:17,010 +يحطوها كاملة عشان يبينوا أنه + +815 +00:59:33,550 --> 00:59:34,950 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +816 +00:59:42,260 --> 00:59:44,760 +Okay، العلماء التجاريين عن الترويج. دا اليوم + +817 +00:59:44,760 --> 00:59:46,640 +اتعرفنا عن الـ «Four Beasts»، اتعرفنا عن التسويق. + +818 +00:59:46,760 --> 00:59:48,880 +طبعاً في أخوات كمان شغلات بس أنا حكيتلكم مرة + +819 +00:59:48,880 --> 00:59:52,840 +تانية، هذا فصل، التسويق هتدرسوه مادة كاملة أربع + +820 +00:59:52,840 --> 00:59:55,100 +شهور بهذه، وفينا تسويق إلكتروني، فينا تسويق + +821 +00:59:55,100 --> 00:59:57,980 +الأخضر، فينا التسويق الأخضر اللي هو المستدام، فينا + +822 +00:59:57,980 --> 01:00:02,380 +كمان بحوط التسويق، ماشي، فينا كمان كيف أنا أمسك + +823 +01:00:02,380 --> 01:00:05,380 +السلعة وأقنعك فيها، عاملة كإيه شخصي المخ، بس احنا + +824 +01:00:05,380 --> 01:00:06,920 +لمحة سريعة لإن هو ماد + +825 +01:00:10,980 --> 01:00:17,380 +شكرا يا أستاذة نور دكتورة لو سمحت أتفضل يعني الحين + +826 +01:00:17,380 --> 01:00:20,940 +أحنا بالتسويق أخدنا 18 slides يعني بالامتحان إحنا + +827 +01:00:20,940 --> 01:00:24,500 +مش مطالبين بغير هدول يعني مش عاجينا أدقري أشياء من + +828 +01:00:24,500 --> 01:00:28,440 +الخارج زي التحفيز مثلا إحنا ماخدناش نظريات التحفيز + +829 +01:00:28,440 --> 01:00:33,020 +ومداخل التحفيز بس بالتكاليف موجودة معانا نعم + +830 +01:00:33,020 --> 01:00:36,960 +الحاجات اللي مش موجودة مدرستوهاش فعلا و لو فكرتوا + +831 +01:00:36,960 --> 01:00:40,000 +فيها و هدلتوها مش هتوصلولها علمولي عليها أنا + +832 +01:00:40,000 --> 01:00:44,750 +بطلعهاأه يعني أنا مثلا لسه غرابة أن أنت بتقوليلي + +833 +01:00:44,750 --> 01:00:47,650 +فاكر مش مش أنا بتفكر بنظريات قديمة ولا عمري حصل + +834 +01:00:47,650 --> 01:00:50,890 +إنه نظرية ذات العاملين والتلات حاجات أنا بنود + +835 +01:00:50,890 --> 01:00:54,110 +أفهمه ماشي يا عم ماشي في أسهلة لو بدها فاهم بدهاش + +836 +01:00:54,110 --> 01:00:59,010 +حفظ أنا دكتورة ممكن يا دكتورة أنا بعرض معولاق + +837 +01:00:59,010 --> 01:01:02,590 +وإحنا كلنا اتناقشنا على group نالخاص في مجال إنه + +838 +01:01:02,590 --> 01:01:06,510 +نحدد إنه لإن أحنا بنعتمد 100% على الـCIDER team في + +839 +01:01:06,510 --> 01:01:10,950 +مجال إنه نتعدلنا ال .. ال .. شو اسمهم ال .. + +840 +01:01:13,980 --> 01:01:17,460 +الواجباتي، نسيت أسمهم، الواجباتي مجرد لأنه في + +841 +01:01:17,460 --> 01:01:20,580 +أسئلة ما أخدناها صرت أنا متخرجة إشي كنت ماشي أنتي، + +842 +01:01:20,580 --> 01:01:23,960 +أنتي الله بعينك علميلي بالأحمر على الأسئلة اللي ما + +843 +01:01:23,960 --> 01:01:28,280 +حدتهاش و بعديليها عشان أنا أشيلها من الواجب ده شوف + +844 +01:01:28,280 --> 01:01:31,400 +الطالبة، بس هي أشكال بواضح، يالا شغلوا تتأمل، و + +845 +01:01:31,400 --> 01:01:34,800 +أنا كمان بتأمل عليكوا، تفضلوا شلوليها أه بالنسبة + +846 +01:01:34,800 --> 01:01:38,160 +يا أنتي، في كلمة أخضر يهيأ معناها دايماً البيئة + +847 +01:01:38,160 --> 01:01:41,560 +dream marketing، dream economy، زي ما أنتي عارفة، + +848 +01:01:41,560 --> 01:01:46,950 +عايزةواضح؟ لأن لو شريتي كيس شبس بشكل واطلعت فيه + +849 +01:01:46,950 --> 01:01:50,710 +إيش مكتوب، طبعًا هذه كلها الكتابات دا كله تسويق، + +850 +01:01:50,710 --> 01:01:53,290 +اللي بنسميها البطاقة، اللي بنسميها بطاقة، بتلاقي + +851 +01:01:53,290 --> 01:01:57,250 +شاية، يعني حاطين صوت واحد شال الشبسية وحاطها في + +852 +01:01:57,250 --> 01:02:00,290 +الله يكرمكوا سلسلة المهمة، لإنها تسويق أخضر، واضح + +853 +01:02:00,290 --> 01:02:05,550 +ممتاز، اللي هي التسويق المستدان أو التسويق الأخضر، + +854 +01:02:05,550 --> 01:02:08,090 +أنا حاولت أن أقول كدا، لأن هذه مادة إنتوا إيه + +855 +01:02:08,090 --> 01:02:09,070 +بتاخدوها، + +856 +01:02:13,410 --> 01:02:19,430 +واضحة يا جماعة؟ «Hi Angie» مش كتبتي؟ آه تمام + +857 +01:02:19,430 --> 01:02:23,950 +كتبتش، عالف إذن الله اليوم الـ «Zoom» ركب وابصر + +858 +01:02:23,950 --> 01:02:26,610 +مال وقعد يعطيني أكتر من 40 دقيقة براحتي بس هذا + +859 +01:02:26,610 --> 01:02:28,790 +هيتعبني أنا في التحميل، ماشي فلأ أنا بدي أطلع من + +860 +01:02:28,790 --> 01:02:32,070 +المحاضرة و أرجع نبدأ في الموضوع التانيحابة تحكي يا + +861 +01:02:32,070 --> 01:02:35,270 +هيا إيش اللي عندك صوت تفضلي، حابة تحكي يا هيا؟ آه + +862 +01:02:35,270 --> 01:02:39,690 +تمام، في المثال تبعك بالنسبة للتسويق الأخضر كنت + +863 +01:02:39,690 --> 01:02:45,410 +حابة أطرح شركة يعني هي منتجها منتج مش صحي لكن + +864 +01:02:45,410 --> 01:02:49,730 +فعليًا بلشت تتدخل مابعد الاقتصاد اللي الأخضر فيها، + +865 +01:02:49,730 --> 01:02:54,680 +ولو تتوقع من شركة Coca Colaشركة «كوكاكولا» بتحاول + +866 +01:02:54,680 --> 01:02:57,840 +تسعى إنه هي تطبق مبادئ الاقتصاد الأخضر في + +867 +01:02:57,840 --> 01:03:02,360 +المواتجات تبايرها وأول استراتيجية، أول استراتيجية + +868 +01:03:02,360 --> 01:03:04,780 +ممكن هم طوا حلوين، هم طيبين، لا يا أنتي، إحنا في + +869 +01:03:04,780 --> 01:03:08,260 +السوق بتلاجئ تشغل مع حيتان، بس عشان صار إجباري + +870 +01:03:08,260 --> 01:03:12,660 +العدم من الترمساس بالبيئة، صار إجباري قوانين + +871 +01:03:12,660 --> 01:03:20,100 +إجباريةفهي عاملة كانت من سنتين تقريبًا زي مسابقة + +872 +01:03:20,100 --> 01:03:24,060 +اللي بيقدر يجمّع أكبر عدد من الإبوات الفارغة بيحصل + +873 +01:03:24,060 --> 01:03:27,700 +على مشروع صغير اللي هي تلاجة متنقلة تبيع لمنتجات + +874 +01:03:27,700 --> 01:03:31,140 +الـ«كوكاكولا» فهي استفادت منها على طريقتين لأن + +875 +01:03:31,140 --> 01:03:34,240 +الـpromotion للمشروع بنفس الوقت كمان إنه تكون من + +876 +01:03:34,240 --> 01:03:37,980 +ضمن الناس المحافظين على الـ«كوكاكولا» –Okay، هذا + +877 +01:03:37,980 --> 01:03:40,700 +هو التسويق الأخضر، وفينا كمان تسويق أكثر هو + +878 +01:03:40,700 --> 01:03:45,380 +التسويق عبر وسائل التواصل عبر أشلين أنترنتشو معنى + +879 +01:03:45,380 --> 01:03:48,420 +«Remarketing»؟ إنه أنا مادورش البيئة، مادورش ياشي + +880 +01:03:48,420 --> 01:03:52,560 +البيئة. كيف؟ عن طريق أخواتنا مثلًا، الآن أنت أكلتي + +881 +01:03:52,560 --> 01:03:55,660 +مرتبان مربّع، مش هترميه، هتغسليه وتحطي فيه مثلًا + +882 +01:03:55,660 --> 01:03:59,200 +دج على سبيل المثال، هذا تسويق أخضر، إنه العبوة + +883 +01:03:59,200 --> 01:04:04,260 +نفسها بعد المستهلك يستخدمها ويخلص السلع، يعمل حاجة + +884 +01:04:04,260 --> 01:04:09,000 +فيها مثلًا، واضح؟ممكن على الشكل إعادة تدوير، ممكن + +885 +01:04:09,000 --> 01:04:12,080 +ناس تانين يجيوا يعملوا إعادة تدوير، زي مثلًا مصانع + +886 +01:04:12,080 --> 01:04:15,240 +السفنج ومصانع الـPlastic مثلًا، تعمل إعادة تدوير + +887 +01:04:15,240 --> 01:04:18,380 +القصصات اللي بيزيد، هذا برضه كله تسويق أش، تسويق + +888 +01:04:18,380 --> 01:04:21,780 +أخضر، إن أحنا ما نلوّتش البيئة، طبعًا مش تلويت مش + +889 +01:04:21,780 --> 01:04:24,100 +بس إن أحنا نعمل عبوة كمان اللي هي الدخان اللي + +890 +01:04:24,100 --> 01:04:27,180 +بيطلع من المصانع، كمان لو فيه مواد ضارة في نفس + +891 +01:04:27,180 --> 01:04:30,420 +السلعة، لازم تكون الشاشة تلوية، تكون فيها تسويق + +892 +01:04:30,420 --> 01:04:32,260 +أخر، واضح يا جماعة؟ + +893 +01:04:36,870 --> 01:04:38,270 +أنا هاطلع و أرجع إن شاء الله، عفوا + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lk9Y7gaePtE_raw.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lk9Y7gaePtE_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..b7798f8f5ee009b6253d8773da45516047d06978 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/lk9Y7gaePtE_raw.srt @@ -0,0 +1,3602 @@ +1 +00:00:08,320 --> 00:00:10,860 +عُد بالله السميع العلي من الشيطان الرجيم بسم الله + +2 +00:00:10,860 --> 00:00:14,080 +الرحمن الرحيم الحمد لله والصلاة والسلام على + +3 +00:00:14,080 --> 00:00:17,880 +المصطفى الأمين سيدنا محمد وعلى آله ومن ساره على + +4 +00:00:17,880 --> 00:00:20,320 +دربه بإحسان يوم الدين في البداية السلام عليكم + +5 +00:00:20,320 --> 00:00:23,260 +ورحمة الله يعطيكم العافية كيف حمسيت اليوم؟ ماعنسي + +6 +00:00:23,260 --> 00:00:27,340 +أنا صليت الظهر بعدين أجيت عشان باشي قد العصر تنمو + +7 +00:00:27,340 --> 00:00:36,180 +حد ان شاء الله كيف حالكم؟ الحمد لله تمام مين + +8 +00:00:36,180 --> 00:00:40,330 +الأخوات؟دوم يا رب، مين مستعد تشرح من عليهم الشرح + +9 +00:00:40,330 --> 00:00:43,290 +اليوم؟ يلّا عشان نفتهل ال power point؟ مين؟ براءة + +10 +00:00:43,290 --> 00:00:47,730 +ولا ما؟ ‏-التسريق ‏-نور، نور ‏-التسريق، التسريق + +11 +00:00:47,730 --> 00:00:52,130 +عالسريع طبعا ‏-نور ‏-أه بسيط الموضوع ‏-نور ‏-أيوة + +12 +00:00:52,130 --> 00:00:58,190 +تمام ‏-فضلي ‏-أه صحيح نور ‏-فضلي قبل ‏-تمام، يعطيك + +13 +00:00:58,190 --> 00:01:01,390 +العفو يا دكتورة ويعطيك العفو ‏-الله عفوك يا هلأ ‏ + +14 +00:01:01,390 --> 00:01:10,140 +-نبدأ ‏-فضليتمام، أنا طالبة نور سامي جبر، خريجة + +15 +00:01:10,140 --> 00:01:15,860 +أداء بلغة إنجليزية 2019، درست دبلوم تربية ودبلوم + +16 +00:01:15,860 --> 00:01:18,540 +عالف الترجمة برضه من الجامعة الإسلامية وحاليًا + +17 +00:01:18,540 --> 00:01:21,260 +بدرس ماجستير إدارة أعمال برضه من الجامعة الإسلامية + +18 +00:01:21,260 --> 00:01:25,820 +أهلا وسهلا فيك، اشتغلتي قبل هيك؟لأ والله مالحقتش + +19 +00:01:25,820 --> 00:01:31,000 +يعني خلاص أدابة وطول بس مهم كمان تاخد الخبرة يعني، + +20 +00:01:31,000 --> 00:01:34,200 +مهم تاخد الخبرة، اتفضل، اتفضل، اتفضل تمام، يعطيك + +21 +00:01:34,200 --> 00:01:36,760 +العافية الصبايا، ان شاء الله اليوم هنحكي عن موضوع + +22 +00:01:36,760 --> 00:01:40,600 +الـ marketing أو التسويق وان شاء الله يكون الموضوع + +23 +00:01:40,600 --> 00:01:46,460 +بسيط وسهل تمام، ممكن ال slide اللي بعدها يا + +24 +00:01:46,460 --> 00:01:46,920 +دكتورة؟ + +25 +00:01:54,360 --> 00:01:57,820 +تمام، بدايةً، شو هو التسويق أو الـ «marketing»؟ + +26 +00:01:57,820 --> 00:02:01,160 +التسويق هو نشاط نصيب على عمليات تخطيط وتنفيذ [...] + +27 +00:02:01,160 --> 00:02:07,380 +التسويق + +28 +00:02:07,380 --> 00:02:11,080 +هو أحد وظائف المشروع زي الإنتاج والمالية والنواراد + +29 +00:02:11,080 --> 00:02:13,620 +البشرية اللي أخدناها من قبل هيك، النواراد البشرية + +30 +00:02:13,620 --> 00:02:17,080 +أخدناها، تسويق الأساليب الكبيرة، دي كل هايش وظائف + +31 +00:02:17,080 --> 00:02:21,140 +مشروع للوقات العامة وشركاتهم المخزنة، بركز التسويق + +32 +00:02:21,140 --> 00:02:25,720 +على تخطيط وتنفيذ مفهومحاجة بنسميها الـ«Four + +33 +00:02:25,720 --> 00:02:28,400 +Piece»، «الـFour إيش؟» «الـFour Piece»، حتيجي جدا + +34 +00:02:28,400 --> 00:02:33,960 +إن شاء الله، اللي هي المنتج، وبزيد أرباحي من خلال + +35 +00:02:33,960 --> 00:02:37,020 +التسويق. + +36 +00:02:37,980 --> 00:02:45,880 +‏- Okay. ‏- تمام، بس الـslides راحوا يا دكتورة. ‏- + +37 +00:02:45,880 --> 00:02:51,180 +في أخواتها اللي ما عندها صوت. إذن، هو أحد وظائف + +38 +00:02:51,180 --> 00:02:55,040 +المشروع بركز علىالتركيز على الـ«4Ps»، ماذا يعني + +39 +00:02:55,040 --> 00:02:59,140 +«4Ps»؟ اللي هي الأركان أو القواعد الأربع للتسويق، + +40 +00:02:59,140 --> 00:03:04,500 +اللي هي المنتج، التسويق، ترويج، التوزيع، أوكي؟ + +41 +00:03:04,500 --> 00:03:07,660 +بنخطط و بنفد لهذه الشغلانة، لحتى يركز على + +42 +00:03:07,660 --> 00:03:11,940 +المستهلك، إذًا الـCustomer، اللي هو الرقم 1 في + +43 +00:03:11,940 --> 00:03:16,550 +التسويق، المراد البشري والموظفين،العلاقات العامة + +44 +00:03:16,550 --> 00:03:21,110 +الموظفين وازبان، التسويق، الإنتاج، المواد الخامة، + +45 +00:03:21,110 --> 00:03:23,670 +التسويق الـ «customer»، التسويق «اش» الـ + +46 +00:03:23,670 --> 00:03:25,070 +«customer»، فضلوا + +47 +00:03:28,400 --> 00:03:32,460 +هنتطرق لفرق بسيط بين حاجتين التسويق والبيع + +48 +00:03:32,460 --> 00:03:36,660 +والتسويق والسوق التسويق حكينا إنه هدف يلبي رغبات + +49 +00:03:36,660 --> 00:03:41,540 +وحاجات المستهلك لكن البيع، هنحكي عن البيع إنه + +50 +00:03:41,540 --> 00:03:44,180 +وظيفة في رعيية من وظائف التسويق التسويق يشمل عدة + +51 +00:03:44,180 --> 00:03:49,000 +وظائف من ضمن هذه الوظائف البيعوفرق بين السوق + +52 +00:03:49,000 --> 00:03:53,300 +والتسويق السوق عبارة أو بشكل بسيط يعني مكان التقاء + +53 +00:03:53,300 --> 00:03:57,240 +البائع والمشتري أو هي مجموعة أفراد أو منظمات أو + +54 +00:03:57,240 --> 00:04:00,080 +كليمة تحتاج إلى منتجات هذه المنتجات سواء كانت سلعة + +55 +00:04:00,080 --> 00:04:03,760 +أو خدمة أو فكرة ولدها القابلية والرغبة والصالحية + +56 +00:04:03,760 --> 00:04:07,820 +للشراء فالسوق من وجهة نظر اقتصادية مكان التقاء + +57 +00:04:07,820 --> 00:04:12,060 +جانبي الطلب والعرض ومن وجهة نظر تسويقية مجموعة + +58 +00:04:12,060 --> 00:04:18,490 +المشتريين الحاليين أو المحتملين لمنتج معينإذاً + +59 +00:04:18,490 --> 00:04:23,530 +التسويق وظيفة المشروع من ضمن مكونات التسويق، اللي + +60 +00:04:23,530 --> 00:04:25,630 +هو البيع، اللي هو الـSales، حتى هو في اختلاف + +61 +00:04:25,630 --> 00:04:29,990 +اللغة، التسويق Marketing، البيع Sales، السوق + +62 +00:04:29,990 --> 00:04:35,690 +Market، التسوق Shopping، هنا البيع جزء من التسويق + +63 +00:04:35,690 --> 00:04:39,010 +وليس العكس، وليس عكس العكس، لأن أنا ضمن التسويق، + +64 +00:04:39,010 --> 00:04:42,510 +بدخل معي البيع،زي ما حكت زمناتكوا، بس في حاجة نوّر + +65 +00:04:42,510 --> 00:04:47,270 +إليها أنا، السوق هو مش مكان، زمان كان مكان اللي هو + +66 +00:04:47,270 --> 00:04:49,470 +تروحي على السوق، قال لأ، لأن في عندنا تسويق + +67 +00:04:49,470 --> 00:04:54,070 +إلكتروني وعندنا أصلا بس لغاب نت، فالمكان مش منقص، + +68 +00:04:54,070 --> 00:05:01,130 +لأ، صار فضاء واسع، إذاًتوافر البائع مع المشتري في + +69 +00:05:01,130 --> 00:05:04,510 +نفس المكان، والاتفاق على السعر، وهذا ياخد السلعب، + +70 +00:05:04,510 --> 00:05:08,970 +وهذا ياخد الفلوس، وهذا بنسميه بيع، بنسميه بيع، + +71 +00:05:08,970 --> 00:05:11,630 +وبنسميه الـMarketing، السوق هو الأفراد أو الأنظمات + +72 +00:05:11,630 --> 00:05:14,770 +اللي بدها، اللي ناس عندها منتجات، اللي هو العرض. + +73 +00:05:15,020 --> 00:05:17,620 +وناس عايزة هذه المنتجات، اللي هو الطلب، بيجي الطلب + +74 +00:05:17,620 --> 00:05:20,440 +بيشتغل عرض، بياخدوا فلوس من وناسها المتبادلة، فأنا + +75 +00:05:20,440 --> 00:05:24,480 +بنسمي أش، بنسمي السوق، طبعا هو مش مكان، مش كتير + +76 +00:05:24,480 --> 00:05:27,740 +دقيقة يعني عن طريق القيامة هذه. أنا لما جبت الفرق، + +77 +00:05:27,740 --> 00:05:30,940 +بحثت في كتاب للي بيدرسوا إقدارة أعمال، اسمه إقدارة + +78 +00:05:30,940 --> 00:05:35,460 +أعمال حديثة، فشوفت الكاتب هذا اللي بطلت عنها، لأ + +79 +00:05:35,460 --> 00:05:39,680 +أنا بنوّه إنه كلمة مكان لأ، ليش؟ لإن احنا نقل صفقة + +80 +00:05:39,680 --> 00:05:44,380 +ونجيب الإبداع وماشوفش بعض أنا وياكي، كله على…ماشي، + +81 +00:05:44,380 --> 00:05:50,120 +الأخت هي رافعيد، هتفضلي هي طبعا كنت بس بدي أضيف + +82 +00:05:50,120 --> 00:05:54,490 +بعض الفروقات ما بين الـالبيع وما التسويق أنه عملية + +83 +00:05:54,490 --> 00:05:59,690 +البيع بتكون بعد ما يكون المنتج جاهز وبيكون اللي هو + +84 +00:05:59,690 --> 00:06:05,850 +مسعر وكل المواصفات واضحة أما التسويق يبدأ قبل + +85 +00:06:05,850 --> 00:06:09,210 +عملية الإنتاج وأنا بحصل على الكم الأكبر من + +86 +00:06:09,210 --> 00:06:12,590 +المواصفات وقالية التسيير ووضع السيارة المناسب بناء + +87 +00:06:12,590 --> 00:06:16,930 +على من نشاط التسويق بناء على رغبة الزبائنOkay، + +88 +00:06:16,930 --> 00:06:20,910 +خُدّي بالك يا عم، تشوفينا المعلومات، مش شرط البيع + +89 +00:06:20,910 --> 00:06:25,470 +تكون المنتج تامة الصناعة، مش شرط، في عندنا أنواع + +90 +00:06:25,470 --> 00:06:28,790 +السلع للبيع، في سلع تامة الصناعة، بروح أنا باشر + +91 +00:06:28,790 --> 00:06:32,380 +عصير، بشرب، خلاص، مستهلك نهائي أنا اسميفيه اللي هو + +92 +00:06:32,380 --> 00:06:35,360 +المستهلك الصناعي الشخص اللي بيشتري المواد الخام، + +93 +00:06:35,360 --> 00:06:37,800 +إذا المواد الخامة تنزل لطحين، بابعوش أنا عشان + +94 +00:06:37,800 --> 00:06:40,380 +الناس تاكله، لأ لسه بديه يشد عليه عمليات لحتى يصير + +95 +00:06:40,380 --> 00:06:44,220 +صالح للاستخدام، إذا عندنا مستهلك نهائي اللي هو + +96 +00:06:44,220 --> 00:06:47,620 +إحنا، بشتري جوال بستخدم، مابشتري جدلاب بلبسه، + +97 +00:06:47,620 --> 00:06:50,940 +وعندنا مستهلك صناعي اللي هو بيشتري السلع النصف + +98 +00:06:50,940 --> 00:06:55,330 +مصنعة،من أصحابها اللي هم البائعين هو المشتري + +99 +00:06:55,330 --> 00:07:00,170 +وبيجهزها وبيظبطها بيصير هو الآن البائع والناس + +100 +00:07:00,170 --> 00:07:03,310 +المستخدمين إيه؟ المشتري، تفضلي، ممتاز، شكرا + +101 +00:07:03,310 --> 00:07:09,610 +للإضافة، تفضلي ‏- تمام، شكرا يا هيا ‏- نيجي للـ + +102 +00:07:09,610 --> 00:07:12,450 +Market Share أو الحصة السوقية مين ممكن يقرألي + +103 +00:07:12,450 --> 00:07:21,950 +تعريفها من الصبايا اللي معانا؟ معانا يا صبايا؟فضل + +104 +00:07:21,950 --> 00:07:26,390 +يا نجوان أقرأ؟ طيب، تمام، أقرأ نحسة السوقية هي + +105 +00:07:26,390 --> 00:07:29,850 +نسبة المواقع المئوية لمبيعات منظمة من منتج معين + +106 +00:07:29,850 --> 00:07:34,290 +قياسا إلى مبيعات كلية في السوق من نفس المنتج تمام، + +107 +00:07:34,290 --> 00:07:37,910 +شكرا يا نجوان كنا بس السوقية عشان شوية نجرب + +108 +00:07:37,910 --> 00:07:43,970 +المفهوم المفهوم مثلا لو كان نعم؟«Market Share»، + +109 +00:07:43,970 --> 00:07:51,870 +تفضّل «Market Share»، تفضّل «Market + +110 +00:07:51,870 --> 00:07:55,310 +Share»، تفضّل «Market Share»، تفضّل «Market + +111 +00:07:55,310 --> 00:07:56,470 +Share»، تفضّل «Market Share»، تفضّل «Market + +112 +00:07:56,470 --> 00:08:01,210 +Share»، تفضّل «Market Share»، تفضّل «Market + +113 +00:08:01,210 --> 00:08:06,010 +Share»، تفضّل «Market Share»، تفضّل «Market + +114 +00:08:06,010 --> 00:08:09,170 +Share»، تفضّل «Market Share»، تفضّل «Market + +115 +00:08:09,170 --> 00:08:10,570 +Share»، تفضّل «Market Share»، تفضّل «Market + +116 +00:08:10,570 --> 00:08:10,610 +Share»، تفضّل «Market Share»، تفضّل «Market + +117 +00:08:10,610 --> 00:08:10,610 +Share»، تفضّل «Market Share»، تفضّل «Market + +118 +00:08:10,610 --> 00:08:10,610 +Share»، تفضّل «Market Share»، تفضّل «Market Share + +119 +00:08:10,640 --> 00:08:14,300 +الآن عندك أنت في سوق الاتصالات الخلوية شركتين، + +120 +00:08:14,300 --> 00:08:18,120 +ريدو وجوال، كل واحد إله حصة سوقية، كل واحد إله إيش + +121 +00:08:18,120 --> 00:08:22,440 +حصة سوقية، كل ما زادت قاعدة المنافسين كل ما قلت + +122 +00:08:22,440 --> 00:08:27,280 +حصتنا السوقية أو نصيبنا، بمعنى واحد لا سمح الله + +123 +00:08:27,280 --> 00:08:32,270 +اتوفق له ورطة، خمسة،عشرة، كل واحد هياخد نصيب، إذا + +124 +00:08:32,270 --> 00:08:36,610 +الحصة السوقية نصيب شركتنا في المبيعات من إجمالي + +125 +00:08:36,610 --> 00:08:39,950 +مبيعات إيش السوق، في حالة واحدة بيكون عندنا الحصة + +126 +00:08:39,950 --> 00:08:44,410 +السوقية 100% بيعرفها، متى بكون أنا لحالي ممكن أسحب + +127 +00:08:44,410 --> 00:08:50,050 +السوق؟ أتفضلي هي. «لأ، ممكن يكون في عدة سيناريوهات + +128 +00:08:50,050 --> 00:08:53,550 +لإن أنا أسحب السوق، واحد إذا كنت جاي بمونتاج» + +129 +00:08:53,550 --> 00:08:58,410 +«تانية السؤال»مانا كتبت الإجابة على فكرة «متى تكون + +130 +00:08:58,410 --> 00:09:01,250 +الحصة السوقية مية في المية» في شلالة «ما حد الأن + +131 +00:09:01,250 --> 00:09:05,330 +جاي أقوله في حالة الاستثمار وشغلة تانية إذا كان + +132 +00:09:05,330 --> 00:09:11,010 +المنتج تبعي منتج جديد وما إله بديل» خودي بالك، في + +133 +00:09:11,010 --> 00:09:14,090 +فرق بين المنتج ما يكونش إله بديل ويكون أنا لحالي + +134 +00:09:14,090 --> 00:09:17,070 +في السوق، ما هو أنا المنتج عندى، بس ممكن يكون + +135 +00:09:17,070 --> 00:09:20,370 +المنتج عند نور والمنتج عندها، هيك إحنا لنا حصة + +136 +00:09:20,370 --> 00:09:24,690 +سوقية، لكن ماشي يعني هو موجود نفسه المنتج مثلاً + +137 +00:09:25,110 --> 00:09:27,890 +مثلًا زي مثلًا مين؟ زي أنا مثلًا ماخدت توقيلات + +138 +00:09:27,890 --> 00:09:31,210 +شركة «هونداي»، أنا معي التوقيلات، بس في شركات + +139 +00:09:31,210 --> 00:09:37,330 +تانية بتنافس، ماشي، لكن زمان شركة جوال كانت لحالها + +140 +00:09:37,330 --> 00:09:40,850 +في السوق، فكانت الحصة السوقية لها 100%. إذًا + +141 +00:09:40,850 --> 00:09:44,330 +الحالة الوحيدة اللي بتكون الحصة السوقية إليك لواحد + +142 +00:09:44,330 --> 00:09:50,510 +كان واحد توفى وليس له إلا ولد ذكر، بورد كل حاجة، + +143 +00:09:50,510 --> 00:09:53,950 +هذا المقصود، فيش اللي هو؟ نفس الفكرة، الاحتكار، + +144 +00:09:53,950 --> 00:09:57,310 +فيش اللي أنتي؟فبتكون كل الحُصة إلك، يعني حتى + +145 +00:09:57,310 --> 00:10:01,190 +المنافسين، +فيش منافسين، Zero، المستهلكين بيجوا غصب + +146 +00:10:01,190 --> 00:10:03,490 +عنهم، بيجوا عليك على عينهم، وانت بتتحكم فيهم + +147 +00:10:03,490 --> 00:10:05,910 +جاعدة، واضحة أن الحالة الوحيدة اللي بيكون فيها + +148 +00:10:05,910 --> 00:10:09,970 +الحُصة السوقية 100% احتكار، بس، أما أنت منتجات + +149 +00:10:09,970 --> 00:10:13,270 +بديلة أو مش بديلة، ما هو، ماشي، فيش مبديلة، بس في + +150 +00:10:13,270 --> 00:10:16,350 +ناس تانين منافسين بيبيعوا نفس المنتج، ممكن بيبيعوه + +151 +00:10:16,350 --> 00:10:20,290 +بسعر أقل أو جودة أفضل، واضحة أن هي الحالة الوحيدة، + +152 +00:10:20,290 --> 00:10:27,360 +تفضلي.تمام، نيجي لتعريفين بسيطين المنفعة المنفعة + +153 +00:10:27,360 --> 00:10:31,580 +هي قدرة السلع أو الخدمة على حاجة الإنسان طبيعي + +154 +00:10:31,580 --> 00:10:34,980 +تتحقق المنفعة لإن هو شرق السلع أو الخدمة بناءً على + +155 +00:10:34,980 --> 00:10:39,700 +رغبته أو بناءً على حاجته إلها بعد كده نيجي نحكي + +156 +00:10:39,700 --> 00:10:43,660 +على الـMixed Marketing أو المزيج التسليسي أنا لما + +157 +00:10:43,660 --> 00:10:48,680 +قشت الجلم هذا، ليش؟ بنتكتب فيه إذا كتبت فيه خط حلو + +158 +00:10:48,680 --> 00:10:52,800 +عجبني المال كوح شريك تانيإذن هنا صار فيه مرفع. + +159 +00:10:53,320 --> 00:10:55,960 +عمّا شريته ولا جيته هناك، شفت كتير بصير يعني، + +160 +00:10:55,960 --> 00:10:59,880 +ورميته، مافيش مرفع. إذا المرفع اللي هي، هل السلع + +161 +00:10:59,880 --> 00:11:04,440 +أو الخدمة اللي اشتريتيها، حقيقات اللي بيشبه، يعني + +162 +00:11:04,440 --> 00:11:06,960 +روحت على مطعم وأكلتي وشربت، أنتوا صاحبات، انت + +163 +00:11:06,960 --> 00:11:12,070 +بساطة ولا لأ؟ هى هدى، هشهى هدى، إيه المرفع؟طبعًا، + +164 +00:11:12,070 --> 00:11:15,650 +المزيج التسويقي من اسمه «مزيج» يعني توليف أو + +165 +00:11:15,650 --> 00:11:20,210 +مجموعة أشياء متعلقة بالمنتج وتسعير هذا المنتج، + +166 +00:11:20,210 --> 00:11:23,630 +توزيعه، أساليب توزيعه وأساليب ترويجه طبعًا، هاي + +167 +00:11:23,630 --> 00:11:26,790 +المزيج التسويقي يهدف إلى إيشبع سوق معين أو جزء + +168 +00:11:26,790 --> 00:11:29,930 +معين عشان نفهمها أكتر، هنحكي عن عناصر المزيج + +169 +00:11:29,930 --> 00:11:32,990 +التسويقي اللي هم أربع أشياء زي ما حكت الدكتورة + +170 +00:11:32,990 --> 00:11:36,410 +Okay، and you know أنت قاعدة على كرسي أكملش لإيه + +171 +00:11:36,410 --> 00:11:41,780 +الكرسي أربع؟فيه موديلات تلاتة مسيحية درجة، +لو كسرت + +172 +00:11:41,780 --> 00:11:46,720 +رجل، هينكسر الكل، مش هيتوازن. فخودي بالك، المزيج + +173 +00:11:46,720 --> 00:11:50,900 +التسويقي، سواء كان، خودي بالك، للمنتج اللي هو + +174 +00:11:50,900 --> 00:11:54,820 +الخدمة أو السلعة، سواء أن أنت بتقدمي خدمة تعليم أو + +175 +00:11:54,820 --> 00:12:00,900 +خدمة اتصالات أو مواصلة، أو بتبيعي سلعة، ملموسة، + +176 +00:12:00,900 --> 00:12:04,820 +فساتين، مكياج، برضانات، سيارات، أي حاجة، بدّوا + +177 +00:12:04,820 --> 00:12:09,250 +مزيج تسويق.إيش المزيج التسويقي؟ المنتج نفسك تبع هو + +178 +00:12:09,250 --> 00:12:14,010 +مين؟ إنتي لما تسوقي، بتسوقي للمنتج. سعره قداش؟ + +179 +00:12:14,010 --> 00:12:17,050 +اللي هو الـPromotion، اللي هو الترويش، الحماية + +180 +00:12:17,050 --> 00:12:20,070 +الإعلانية والدعاية والإعلان، والـPlus، الـPlace + +181 +00:12:20,070 --> 00:12:23,190 +عفواً، اللي هو المكان، عفواً، اللي هو التوزيع، + +182 +00:12:23,190 --> 00:12:27,310 +Distribution، التوزيع، Distribution، بس عشان ييجي + +183 +00:12:27,310 --> 00:12:30,550 +فيهم فيه، قولنا Place، اللي هو المكان يعني، بس هو + +184 +00:12:30,550 --> 00:12:33,650 +التوزيع، ترجمته هي التوزيع، بس خليني أكتبها ممكن. + +185 +00:12:35,090 --> 00:12:37,690 +الدكتورة، عن إذنك، بدي أسأل سؤال في الـslider اللي + +186 +00:12:37,690 --> 00:12:43,850 +قبليها بس أنا يارا، فضلي يا يارا، بس إذا ترجعي، + +187 +00:12:43,850 --> 00:12:48,770 +بالنسبة للمزيج التسويقي، أنه توليفها من المنتجات + +188 +00:12:48,770 --> 00:12:52,850 +وطرق تسييرها وأسادي بتوزيها، المزيج التسويقي، إحنا + +189 +00:12:52,850 --> 00:12:56,570 +بنحكي عن المنتجات ولا على طريقةالتسويق للمنتج + +190 +00:12:56,570 --> 00:13:00,110 +الواحد، يعني أنا مازيش أحكي تسويق لمنتج واحد، لأ + +191 +00:13:00,110 --> 00:13:04,390 +لأ لأ، مش لمنتجات، يعني مش الفكرة فيه، الفكرة في + +192 +00:13:04,390 --> 00:13:07,950 +نادر + +193 +00:13:07,950 --> 00:13:12,490 +لما نلاقي واحد فاتح ببيه حاجة واحدةلأ، أنا عارفة + +194 +00:13:12,490 --> 00:13:18,790 +«Mix»، «مزيج» صحيح، صحيح، ولكن نفترض إن إحنا مثلا + +195 +00:13:18,790 --> 00:13:20,990 +قاعدين نحكي على مشاريع صغيرة أحيان المشاريع + +196 +00:13:20,990 --> 00:13:24,210 +الصغيرة بتكون فقط تقريبا عندها عدد منتجات قليل + +197 +00:13:24,210 --> 00:13:28,110 +ولكن لما نيجي نحكي لها على التسويق إن إحنا نحكي + +198 +00:13:28,110 --> 00:13:32,990 +على المزيج التسويقي هي السليب اللي بتستخدم للمنتج + +199 +00:13:32,990 --> 00:13:37,690 +الواحد يعني الفكرة مش بعدد المنتجات لأ، لأ يا + +200 +00:13:37,690 --> 00:13:40,450 +قاندي، هذه مش قاعدة، خُدي مالك الأمن اللي أنا عندي + +201 +00:13:40,850 --> 00:13:45,670 +شركة سيارات، «هوند آي» مثلًا، في أخوات طالب عندها + +202 +00:13:45,670 --> 00:13:49,910 +تشويش، طالبة اللي عندها هوا، عندها مثلًا شركة + +203 +00:13:49,910 --> 00:13:55,290 +توكيلات «هوند آي» للسيارات، ماشي؟ أو بأمن + +204 +00:13:55,290 --> 00:13:59,770 +السيارات، هي شركة توكيلات أو مع التوكيلات، لكن + +205 +00:13:59,770 --> 00:14:03,780 +سؤال، هي بتبيع سيارة واحدة بس، لون واحد، لأ؟خُد + +206 +00:14:03,780 --> 00:14:07,100 +بالك أصناف، السلع أصناف، يعني مشروع اللي بنقدّم + +207 +00:14:07,100 --> 00:14:11,760 +منتج واحد لازم ينوّع، وإلا بظبطش، إحنا مش قادرين… + +208 +00:14:11,760 --> 00:14:15,200 +أنا فاهمة، أنا فاهمة الفكرة هذه، بس أنا يعني ال… + +209 +00:14:15,200 --> 00:14:17,760 +إتوقف عندنا، كلمة اللي لفتت انتباهها هي كلمة + +210 +00:14:17,760 --> 00:14:20,940 +المنتجات، يعني إحنا ممكن نحكي هي توليفة من طرق + +211 +00:14:20,940 --> 00:14:24,680 +وأساليب توزيع المنتجات، مش إنه هي توليفة من + +212 +00:14:24,680 --> 00:14:25,340 +المنتجات، + +213 +00:14:45,050 --> 00:14:46,450 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +214 +00:14:55,760 --> 00:14:59,560 +أما أنا لاحظت برضه نفس القصة في قصة ليه مش دقيقة + +215 +00:14:59,560 --> 00:15:05,960 +بتكون شكرا، يلا يا قبلة، نبدأ، سرعة هو + +216 +00:15:05,960 --> 00:15:08,660 +الأصل أنتي حطت صور، مش حطتش، مش حطت صور، تفضلي + +217 +00:15:08,660 --> 00:15:11,740 +دكتورة + +218 +00:15:11,740 --> 00:15:14,940 +أنا حطت صور و بعثتلك ملف معدل على الـFacebook بس + +219 +00:15:14,940 --> 00:15:19,640 +ما رديتي عليها، حكيتلك أنك رديت صفر الـHabit نعم، + +220 +00:15:19,640 --> 00:15:29,060 +بعته مارة، لأ، لأ، مارة جمعةنعم ساعة كام؟ ساعة كام + +221 +00:15:29,060 --> 00:15:31,640 +بعد كام؟ بطيء من عرفتها اللي بطيء اني أنا انت + +222 +00:15:31,640 --> 00:15:35,380 +شوفتي يعني مبين انه شوفتي لإن يكون ضيفة صور عندك + +223 +00:15:35,380 --> 00:15:40,120 +أنا ماشي تفضلي إشرحي تفضلي إشرحي كاملي كاملي + +224 +00:15:40,120 --> 00:15:44,880 +المونتاج ما هو المونتاج؟ كمان أنا ماكنت كان الصوت + +225 +00:15:44,880 --> 00:15:48,480 +عندي بجطر فمش سامعة هي أعتقد أو أو ده أو ولا إشي + +226 +00:15:48,480 --> 00:15:51,760 +بس إحنا شيلنا كلمة أساليب لإن هو مش كتير دقيقة + +227 +00:15:51,760 --> 00:15:59,470 +تفضلي هو على طولتوزيع الترويج مباشرة، تفضلي. أوكي، + +228 +00:15:59,470 --> 00:16:03,450 +أول عناصر من عناصر المزيج التسويقي هو المنتج، + +229 +00:16:03,450 --> 00:16:06,170 +طبعًا المنتج هو سبب لوجود المنظمة، أو لما أحكي أنا + +230 +00:16:06,170 --> 00:16:10,790 +أو المؤسسة أو اللي هي يعني، المنتج لما أحكي لازر، + +231 +00:16:10,790 --> 00:16:14,430 +مثلًا سيال علق هو بقيت يعنيممكن المنتج يكون سلعة + +232 +00:16:14,430 --> 00:16:19,390 +أو خدمة أو فكرة طبعاً المنتج كل شخص مقتنع بمقابل + +233 +00:16:19,390 --> 00:16:23,370 +وممكن يكون خصائصه ملموسة أو غير ملموسة طب مين ممكن + +234 +00:16:23,370 --> 00:16:27,830 +يعطيني مثال على منتج ده خصائص ملموسة ومنتج ممكن + +235 +00:16:27,830 --> 00:16:32,030 +خصائصه مش ملموسة، أمثلة؟ خُد لبالك الخصائص + +236 +00:16:32,030 --> 00:16:35,230 +الملموسة اللي هو ال product عفوا اللي هو ال goods، + +237 +00:16:35,230 --> 00:16:41,340 +إيش ال goods؟ أهيأ، بطلية، أكتر من البطاقية، لأالـ + +238 +00:16:41,340 --> 00:16:44,480 +«Good»، أنا كتبت هنا، ماشي، هتغلبيني على فكرة، أنا + +239 +00:16:44,480 --> 00:16:50,760 +كتبت هنا الملاحظات، نطلع من هنا، لحظة، بس أسكر الـ + +240 +00:16:50,760 --> 00:16:52,900 +«Face» لإن رابط الـ «Face» بيخش علينا أحنا على + +241 +00:16:52,900 --> 00:16:58,160 +الشغل، فضّي، يلا يا جماعة مين جارب؟ مين معانا + +242 +00:16:58,160 --> 00:17:05,500 +اليوم كمان؟ «Wissam»، «Wissam» دي الغام؟ قبل + +243 +00:17:05,500 --> 00:17:10,550 +«Wissam»؟ ‏- آه تمام «Wissam»بدنا مثال على السلة + +244 +00:17:10,550 --> 00:17:16,630 +ومثال على خدمة، تفضلي السلة + +245 +00:17:16,630 --> 00:17:23,850 +ممكن تكون تقدم نوع معين من اللبن أو نوع معين من + +246 +00:17:23,850 --> 00:17:29,130 +الشبسي أو الشكولاتة، هذه السلة بتكون أما الخدمة زي + +247 +00:17:29,130 --> 00:17:32,530 +خدمات التعليمية في المراكز التعليمية مثلا أو في + +248 +00:17:32,530 --> 00:17:38,760 +الجامعات أهصح هو + +249 +00:17:38,760 --> 00:17:41,300 +هذا اللي حكيت عنه يا نور أنا شايفها صورة واحدة، + +250 +00:17:41,300 --> 00:17:46,860 +صورتين، هو هذا؟ هذا + +251 +00:17:46,860 --> 00:17:51,660 +يا نور أه، الملف هذا أبلغك، + +252 +00:17:51,660 --> 00:17:56,740 +يا وناحد، نور؟ «تاكل قطع عندها يا دكتور النت» + +253 +00:17:56,740 --> 00:18:01,660 +ماشي، السلع الجلم، السلع الإشارة، السلع النضارة، + +254 +00:18:01,660 --> 00:18:07,900 +السلع ونحير، الجوال، السلعالأهل حاجة، أي حاجة بقدر + +255 +00:18:07,900 --> 00:18:13,920 +أمسكها في إيدي بتكون سلعة، ماشي؟ يعني ماخدت قهوة + +256 +00:18:13,920 --> 00:18:21,640 +في الكاسة و بشرب؟ سلعة؟ ساعتين على جلبك، بتقولك + +257 +00:18:21,640 --> 00:18:29,200 +تفضلي بس مظبوطش، ماشي؟ ما هي الخدمة؟ خدمة، أي خدمة + +258 +00:18:29,200 --> 00:18:32,700 +تبقاش سلعة؟ اللي هي خدمة تبقاش سلعة، السجف سلعة، + +259 +00:18:32,700 --> 00:18:37,790 +كل سلعة سلعة سلعة، كلها سلعةانتها مش سلع لأ، ماشي، + +260 +00:18:37,790 --> 00:18:44,550 +لكن يا أخوات، في طلبة بتنفس في الجوال، تبعد شوية + +261 +00:18:44,550 --> 00:18:49,250 +أو تسيكي، موت لو كانت فيها الـPhone الخدمة مش + +262 +00:18:49,250 --> 00:18:55,070 +ملموسة، الآن أنا مسكت الجوال، الجوال سلعة، كلمت هي + +263 +00:18:55,070 --> 00:19:02,490 +وقفلنا، هذه خدمة اتصال، الاتصال مش ملموس، التعليم، + +264 +00:19:02,490 --> 00:19:07,460 +ماشي،بالاتصال المواصل، انت تكتبت سلعة حجة، نزلتك + +265 +00:19:07,460 --> 00:19:10,080 +عند الجامعة، السلعة ما صارتش ملكك، طبعا انت خدت + +266 +00:19:10,080 --> 00:19:16,120 +الخدمة بس، ماشي، رحلات الطيران، خدمة، كل دي خدمات، + +267 +00:19:16,120 --> 00:19:20,480 +و ليست سلعة، لكن الأثنان مونتاج، عشان هم بيختلفوا + +268 +00:19:20,480 --> 00:19:23,860 +أصلا في اللغة الإنجليزية، يكتبوهم مع بعض، مش كان + +269 +00:19:23,860 --> 00:19:29,240 +هكتف أكتف أكتفة أكتفة من ملف، هتغلب برنامج مين + +270 +00:19:29,240 --> 00:19:36,730 +بيحكي معايا، السلعة، قولنا؟«جودز»؟ فضليت الخدمة + +271 +00:19:36,730 --> 00:19:42,290 +«سيرفس»؟ «سيرفس»، «سيرفس»، «سيرفس»، + +272 +00:19:42,290 --> 00:19:43,350 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +273 +00:19:43,350 --> 00:19:43,350 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +274 +00:19:43,350 --> 00:19:43,650 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +275 +00:19:43,650 --> 00:19:44,230 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +276 +00:19:44,230 --> 00:19:50,490 +«سيرفس»، «سيرفس»، + +277 +00:19:50,490 --> 00:19:58,470 +«سيرفس»، «سيرفس»، «سيرفس»، «سيرفس»، + +278 +00:19:58,470 --> 00:20:02,750 +«هي حطالنا صور، هي حتى الحُض هيطالع سؤال «إيش + +279 +00:20:02,750 --> 00:20:06,750 +علاقة ال… إيش علاقة الكلب في الموضوع، أكرمكم + +280 +00:20:06,750 --> 00:20:10,350 +الله؟» ‏- مش باين، احنا باين عنا الـ«سلايد» + +281 +00:20:10,350 --> 00:20:13,590 +القديم. ‏- دور عنا الـ«سلايد» القديم احنا. ‏- حق، + +282 +00:20:13,590 --> 00:20:17,670 +جريبة، أنا مش بشرح جادة. الكلب طبعا لو رحنا، الله + +283 +00:20:17,670 --> 00:20:22,270 +يفينكوا، على سوق الكلاب، بيكون سلعة فعلا. زي لما + +284 +00:20:22,270 --> 00:20:28,510 +تشتري عصافير أو حوض سمك، وهي سلعة. ماشي؟مقص، خيط، + +285 +00:20:28,510 --> 00:20:32,690 +كلها دي سلعة، حطالنا لزجة، شايفين؟ آه، شايفين؟ آه، + +286 +00:20:32,690 --> 00:20:36,710 +شايفين. كل حاجة بتقدر تشتريها أو تمتلكيها أو + +287 +00:20:36,710 --> 00:20:40,330 +تحمليها فيديوك وتمشي فيها أو تركبيها زي السيارة، + +288 +00:20:40,330 --> 00:20:44,170 +هذه تعتبر إيش؟ سلعة، تعتبر سلعة. الشغلات اللي + +289 +00:20:44,170 --> 00:20:47,730 +بشتريها لكن أنا لا أشعر بها، يعني مقدرش أنا + +290 +00:20:47,730 --> 00:20:50,650 +تشوفوني شايلة الإتصال وماشية فيه، لأ، بتشوفوني + +291 +00:20:50,650 --> 00:20:53,830 +شايلة جوات، بنسميها خدمة، الخدمة غير ملموسة + +292 +00:20:53,830 --> 00:21:00,770 +والخدمة تخزن.تفضّل إتنين، الـBi-Sync هل عندك مشكلة + +293 +00:21:00,770 --> 00:21:08,230 +في التوجه؟ تفضّل إيه؟ «دكتورة، أنا كان عنده ضعيف + +294 +00:21:08,230 --> 00:21:12,610 +ومش سامع نص الكلام، فتحملونه ومش عارفة إيش لما + +295 +00:21:12,610 --> 00:21:16,110 +بيصير لقاء زوم الـNet بيصير بالمونتاج» «في + +296 +00:21:16,110 --> 00:21:18,470 +الخدمة؟» «في المونتاج، حكى أنه كل شيء يختار + +297 +00:21:18,470 --> 00:21:19,470 +المقابل» + +298 +00:21:25,700 --> 00:21:31,740 +ماشي، التسعير إيش التسعير؟ ما هو التسعير؟ تفضلي + +299 +00:21:31,740 --> 00:21:38,520 +هيه، تسعر بساوة التسعير كمعرفه هو اتباع أحد + +300 +00:21:38,520 --> 00:21:42,760 +الاستراتيجيات لودع السعر النهائي للمونتج مع ضمان + +301 +00:21:42,760 --> 00:21:47,480 +اللي هو في وجود ربح بعد تباعة المونتج طبعاً في + +302 +00:21:47,480 --> 00:21:51,240 +عندنا عدة استراتيجيات للتسعير ممكن نكملها…–ماشي، + +303 +00:21:51,240 --> 00:21:55,120 +لحظة، لحظة، واحدة واحدةالسعر هو النبلغ اللي أنا + +304 +00:21:55,120 --> 00:22:00,020 +بدفع مقابل حصولة على سلعة أو خدمة، ماشي. السعر له + +305 +00:22:00,020 --> 00:22:05,080 +معادلة اللي حكيتها هي أتنال شرح التكلفة زائد هامش + +306 +00:22:05,080 --> 00:22:10,740 +الربح. إذا لو جالنا ما هي معادلة السعر، هي التكلفة + +307 +00:22:10,740 --> 00:22:13,060 +زائد هامش الربح، جداش كلافة و جداش بلدة أربعة. + +308 +00:22:15,060 --> 00:22:17,960 +طبعا، في عندنا سياسات للتسعير أو استراتيجات مش + +309 +00:22:17,960 --> 00:22:20,840 +هنختلفة، اللي هي أما أساس التكلفة، آه، الجلم هذا + +310 +00:22:20,840 --> 00:22:24,680 +بشكل، يكون مكلفه نص شكل،بديربح نص عشان كدا، إما + +311 +00:22:24,680 --> 00:22:28,820 +عساس التكلفة، إتنين عساس المنافسين، «المكاتب بتبيع + +312 +00:22:28,820 --> 00:22:31,180 +الجلام هاد مجداش» «بتني أشياء، بيبقى السلع بيبيع + +313 +00:22:31,180 --> 00:22:34,440 +زيهم» أو عساس الطلب، «السلع عليها طلب ولا ماعليهاش + +314 +00:22:34,440 --> 00:22:41,140 +طلب»، واضح؟ بنحدد، إذا التكلفة، المنافسة، الطلب، + +315 +00:22:41,140 --> 00:22:44,120 +واضح يا جماعة؟ هذه أساسيات أو سياسات التسعير. + +316 +00:22:45,660 --> 00:22:49,590 +–ممكن أضيف كمان،تفضل، إحنا نشرح باختصار هنا في + +317 +00:22:49,590 --> 00:22:52,910 +التسويق لإنه في عندك مسار كامل في الـNBA اسمه + +318 +00:22:52,910 --> 00:22:55,970 +Marketing، مسار كامل، أربعة أو شهوة، أنتوا قاعدين + +319 +00:22:55,970 --> 00:23:02,150 +مع بعض، تفضل، إيش حابب تضيفي؟هذه بالنسبة لطرق + +320 +00:23:02,150 --> 00:23:06,810 +التسعير اللي ممكن تطبق على كل المشاريع بمختلفة، + +321 +00:23:06,810 --> 00:23:10,650 +سواء كانت Small Scale أو Medium أو Large لكن في + +322 +00:23:10,650 --> 00:23:13,810 +بعض السياسات التسعيرية ما بنقدر نطبقها على كل + +323 +00:23:13,810 --> 00:23:17,750 +المشاريع زي مثلا اللي هو التسعير بناء على الصورة + +324 +00:23:17,750 --> 00:23:20,770 +الدهنية وهذا اللي بتتبع شركة Apple في تسعير + +325 +00:23:20,770 --> 00:23:24,310 +منتجاتها وفي عنا اللي هو بعض التسعيرات بتكون + +326 +00:23:24,310 --> 00:23:27,870 +مرتبطة بتسعير حكومي وهذه بتكون للمنتجات الأساسية + +327 +00:23:27,870 --> 00:23:32,120 +زي مثلا اللحمة، الطحين، هذه الأشياءالخبز، الخبز، + +328 +00:23:32,120 --> 00:23:36,180 +الحليب، الأشياء الأساسية، يعني اللحمة، اللحمة فيها + +329 +00:23:36,180 --> 00:23:39,440 +لا بديل، اللي هو اللحم المجمدة، لكن الخبز هاش + +330 +00:23:39,440 --> 00:23:43,800 +بديله، ماهوش بديل الخبز، حليب الأطفال، حليب الرضع، + +331 +00:23:43,800 --> 00:23:47,340 +ماهوش بديل، فالدولة بتتدخل في تسيير سعر الخبز، + +332 +00:23:47,340 --> 00:23:52,120 +البيض، الحليب، الشغلات هذه، واضح؟ التسيير على أساس + +333 +00:23:52,120 --> 00:23:56,840 +طبعاًماشاء الله، هي قاعدة بتشرح، وانتوا هتقعدوا + +334 +00:23:56,840 --> 00:23:59,160 +تذاكروا، وهي بتعطي معلومات، وانا بكتب، وانتوا اللي + +335 +00:23:59,160 --> 00:24:01,120 +هتذاكروا، ومحاش هتذاكر اللي انتوا، فأيه هي، + +336 +00:24:01,120 --> 00:24:01,600 +اتفضلي. + +337 +00:24:05,620 --> 00:24:14,420 +هي، انت نفسي أيديك مرفوعة ولا حاجة؟ Okay الترويج، + +338 +00:24:14,420 --> 00:24:20,230 +permission، يالا يا برا قرأينا.وهو من أكتر الأنشطة + +339 +00:24:20,230 --> 00:24:23,870 +التسويقية التي تحاول جدًا بانتباه المستهلكين إلى + +340 +00:24:23,870 --> 00:24:28,070 +السلعة أو الخدمة المنتجة وعادة ما تعتمد المنظمة + +341 +00:24:28,070 --> 00:24:32,170 +بيانات ومعلومات حول المستهلكين والبيئة التسويقية + +342 +00:24:32,170 --> 00:24:36,090 +بشكل عام لتستخدمها في منطق أنواع مختلفة من + +343 +00:24:36,090 --> 00:24:42,030 +الأساليب لغرض بيع السلعة أو الخدمة اللي هي بالظبط + +344 +00:24:42,030 --> 00:24:47,650 +يعني الـالإعلانات والتعايير «Advertising» ترويج + +345 +00:24:47,650 --> 00:24:53,670 +أحد أدواته الإعلان أحد أدواته الترويج إنه إحنا يا + +346 +00:24:53,670 --> 00:24:56,910 +جماعة بنبيع الـGlam هذه إحنا يا جماعة عندنا + +347 +00:24:56,910 --> 00:24:59,970 +الجوالات الموديل هذا إحنا يا جماعة عاملين تخطينا + +348 +00:24:59,970 --> 00:25:00,610 +على أسعار + +349 +00:25:29,310 --> 00:25:30,710 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +350 +00:25:31,810 --> 00:25:37,230 +- Why not؟ لأ، أيوة، في مشكلتك. ‏- دكتورة، أنا + +351 +00:25:37,230 --> 00:25:41,930 +رجعت. ‏- أهلا و سهلا، و أي حاجة أيه؟ ما هو المزيد + +352 +00:25:41,930 --> 00:25:44,090 +الترويجي؟ ‏- ماشي، ماشي، ماشي، ماشي، عاملة. ‏- + +353 +00:25:44,090 --> 00:25:47,050 +كملي معانا، ماترجعناش لورا، لأنك لو رجعتينا + +354 +00:25:47,050 --> 00:25:51,070 +للصلاة، ‏البنات حاسين عندهم تشويش، فكملي، الحاجينة + +355 +00:25:51,070 --> 00:25:53,930 +و أنا وصلنا، كملي. ‏- كملي. ‏- الـProbation mix، + +356 +00:25:53,930 --> 00:25:57,870 +من أيش بتكون المزيد الترويجي؟ ‏- الدعاية. ‏- يالا، + +357 +00:25:57,870 --> 00:26:03,420 +توحى كينا. ‏- أيوة، يالا يا أب، لأي شالإعلانات، + +358 +00:26:03,420 --> 00:26:06,340 +أيوة، ماحنش عارف حاجة؟ الناس اللي انخصيلا بإيه مش + +359 +00:26:06,340 --> 00:26:12,160 +عارفين أن أنا ماتأخد طول التسويق «العلاقات العامة» + +360 +00:26:12,160 --> 00:26:15,860 +«Salesman»، + +361 +00:26:15,860 --> 00:26:25,490 +أيوة يا قبلةتفضل تشرحي تفضل تشرحي تفضل تشرحي تفضل + +362 +00:26:25,490 --> 00:26:34,830 +تشرحي تفضل تشرحي تفضل + +363 +00:26:34,830 --> 00:26:39,910 +تشرحي + +364 +00:26:39,910 --> 00:26:45,710 +تفضل تشرحي تفضل تشرحي تفضل تشرحي تفضل تشرحي تفضل + +365 +00:26:45,710 --> 00:26:49,940 +تشرحي تفضل تشرحي تفضل تشرحيتفضّل يا عزيزي، بس خُد + +366 +00:26:49,940 --> 00:26:56,120 +يبقى هيك الصوت مش كتير ورح، تفضّل يا + +367 +00:26:56,120 --> 00:26:59,220 +أبلى، تفضّل، احنا جاعدين في دار المسنين، هي مش + +368 +00:26:59,220 --> 00:27:08,420 +سامعانة، تفضّل يا أبلى طب + +369 +00:27:08,420 --> 00:27:11,800 +مافي أشياء تانية يا دكتورة للمزيج التسوقي كمان؟ + +370 +00:27:11,800 --> 00:27:16,520 +أه، أنا بستنى حد يبلر يجي، جاعدين ساكتي؟أه اللي هي + +371 +00:27:16,520 --> 00:27:20,700 +مرادة online مبيعات ممكن الاش؟ البيع الشخصي البيع + +372 +00:27:20,700 --> 00:27:23,320 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +373 +00:27:23,320 --> 00:27:26,140 +البيع الشخصي البيع الشخصي البيع الشخصي البيع + +374 +00:27:26,140 --> 00:27:29,360 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +375 +00:27:29,360 --> 00:27:30,180 +البيع الشخصي البيع الشخصي البيع الشخصي البيع + +376 +00:27:30,180 --> 00:27:32,400 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +377 +00:27:32,400 --> 00:27:32,600 +البيع الشخصي البيع الشخصي البيع الشخصي البيع + +378 +00:27:32,600 --> 00:27:34,000 +الشخصي البيع الشخصي البيع الشخصي البيع الشخصي + +379 +00:27:34,000 --> 00:27:41,600 +البيع الشخصي البيع الشخصي + +380 +00:27:41,600 --> 00:27:46,560 +البيع الشخصي البيالنفس كدا عافية، هلأ المعصود + +381 +00:27:46,560 --> 00:27:49,380 +بالمزيج الترويجي أكيد طبعا زي ما هو واضح في + +382 +00:27:49,380 --> 00:27:52,500 +التعريف هي أساليب بنستخدمها لجذب انتباه الـ + +383 +00:27:52,500 --> 00:27:56,960 +customers تجاه المنتج وممكن هذا الاشي اللي هو + +384 +00:27:56,960 --> 00:28:00,600 +الترويج ال promotion قبل نزول مثلا السلع على السوق + +385 +00:28:00,600 --> 00:28:03,500 +يعني أنا ممكن في كتير إحنا بنشوف دعايات وإعلانات + +386 +00:28:03,700 --> 00:28:08,800 +لكتير منتجات مثلًا نحكي مواطن نظيف جيل جديد من + +387 +00:28:08,800 --> 00:28:12,940 +الـ«موبايلز» أو إشي بنعمله ترويج طبعًا بالأساليب + +388 +00:28:12,940 --> 00:28:16,560 +اللي حضرتك كتبتيها ممكن يكون دعاية تلفزيونية ممكن + +389 +00:28:16,560 --> 00:28:21,980 +«بيلبارد» في الشوارع طرق مختلفة بتكون طبعًا قابل + +390 +00:28:21,980 --> 00:28:25,880 +نزول المنتج للسوق هذا اللي المقصود بالمزيج + +391 +00:28:25,880 --> 00:28:29,760 +الترويجي أساليب مختلفة أجت بانتباه الـ«كاستر مارس» + +392 +00:28:29,760 --> 00:28:30,840 +تجاه منتج معين + +393 +00:28:39,250 --> 00:28:41,250 +شكرا جزيلا صحيح. + +394 +00:28:43,470 --> 00:28:46,590 +الدعاية، بنروح بنجيب نانسي عجرم وانت بتتفرج على + +395 +00:28:46,590 --> 00:28:50,430 +مسلسل تورك المفضل جايبه شرامبو أو بلاش، جايبه كوله + +396 +00:28:50,430 --> 00:28:53,710 +وطبعا هو هنا إحنا هندخل في الشغل الأخلاقية اللي هو + +397 +00:28:53,710 --> 00:28:57,230 +استخدام النساء في إعلانات غير بشكل غير سليم يعني، + +398 +00:28:57,230 --> 00:29:01,950 +بنجيب الكوله كيف شكلها وكيف نانسي عجرم جسمها، + +399 +00:29:01,950 --> 00:29:04,610 +نعطيها مليون دولار ع هاللحظ عشان تعملنا الحتة هذه، + +400 +00:29:05,030 --> 00:29:07,350 +الناس اللي بيحبوا ننسى عجلة، فهيروحوا يشتروا + +401 +00:29:07,350 --> 00:29:09,090 +الكولة، عشان خاطرها، هم عارفين الكولة وحافظين + +402 +00:29:09,090 --> 00:29:15,430 +طعامها من زمان، ماشي. مثلا، لرجال، بعملهم إعلان، + +403 +00:29:15,430 --> 00:29:19,090 +جاعل مركز في الـ«ماتش» تبع كولة القدم، ومع «ميسي» + +404 +00:29:19,090 --> 00:29:23,170 +أيوة وقاعد بيشتر هو جاعل، بروح أعملاله إعلان عن + +405 +00:29:23,170 --> 00:29:28,830 +شركة الطيران، وخدمات اللي بنقدمها، بروح أعمل + +406 +00:29:28,830 --> 00:29:34,470 +لمراخز ماكينة الحلاجة لرجال،إذن في الترويج لازم + +407 +00:29:34,470 --> 00:29:39,590 +أختار الوقت المناسب والفئة المستهدفة. ماشي، الآن + +408 +00:29:39,590 --> 00:29:42,690 +مثلا بروح بجيب أبصر مين؟ شعرها هي ناعم أصلا، ربنا + +409 +00:29:42,690 --> 00:29:46,050 +خليكها شعرها ناعم. وبيجيب معاها أبوة شامبو، وإن هي + +410 +00:29:46,050 --> 00:29:50,070 +لما استخدمت الشامبو، شعرها صار ناعم وحرير. أصلا + +411 +00:29:50,070 --> 00:29:53,470 +إيه شعرها هي؟ واضح؟ هذا هو الترويج. فروح داي خلام + +412 +00:29:53,470 --> 00:29:56,650 +شعرها مجننها، بتشوف لعيولها، «أنا حشت شامبو عشان + +413 +00:29:56,650 --> 00:30:00,350 +أصير شعر زي فلان».وهكذا، طبعا هي هتشتغل مجلة، + +414 +00:30:00,350 --> 00:30:03,550 +وإحنا في الأخير مابنشتغل مجلة، ماشي، العلاقات + +415 +00:30:03,550 --> 00:30:07,590 +العامة اللي هي إيش الدين والمعاملة، العلاقات + +416 +00:30:07,590 --> 00:30:12,650 +العامة هي الوحيدة المجانية، + +417 +00:30:12,650 --> 00:30:18,590 +لم نحكي ولا حاجةتبسمك في وجه أخيك صدقة، هيئة قطعة، + +418 +00:30:18,590 --> 00:30:22,810 +إنتي دخلت المحل، لجيتي البائع أو البائع لبس مرتب + +419 +00:30:22,810 --> 00:30:26,070 +ومبتسم و أهلا وسهلا يا مادام أو أهلا، بلاشي، + +420 +00:30:26,070 --> 00:30:28,590 +مايقولش أهلا وسهلا يا حاجة، لو جالي حاجة ممكن + +421 +00:30:28,590 --> 00:30:31,690 +تطلعي من اللي هذا، لأنه إنتي مش حاجة، ولا خالتي، + +422 +00:30:31,690 --> 00:30:36,270 +لأنه إنتي مش جادامة، ماشي؟ أسلوب، أسلوب راقي، أهلا + +423 +00:30:36,270 --> 00:30:40,110 +وسهلا، اتفضلي، أعمري، فاشي بنخدمك، فإنتي بتنبسي و + +424 +00:30:40,110 --> 00:30:43,570 +بتعضلي، وهكذا يعني،للعقادة العامة هي الوحيدة + +425 +00:30:43,570 --> 00:30:45,690 +المجانية، لأنها بتعتمد على أسلوب التعامل، + +426 +00:30:45,690 --> 00:30:48,430 +مابتعتمدش على إيش، يعني أنا ممكن تكونوا بضاعتي + +427 +00:30:48,430 --> 00:30:52,130 +وحش، لكن جدرت بيها، أنا يعني، عندك أسلوب، له ذوق + +428 +00:30:52,130 --> 00:30:56,590 +رقي، واضح؟ دخلت على المحل، ما شاء الله، ديكورات + +429 +00:30:56,590 --> 00:31:00,870 +واو، فخامة، وبضاعة ممتازة، وناس رقيين، بتشتري و + +430 +00:31:00,870 --> 00:31:04,010 +بتراوحوا، وده المطلوب. دخلت على محل تاني، عنده + +431 +00:31:04,010 --> 00:31:08,930 +بضاعة حلوة، لكن أسلوبه وحش، معصب، أو شكله العفن + +432 +00:31:08,930 --> 00:31:13,260 +مخيف يعني، شكله مرعب، مصارع، هذا جواضح؟ أو + +433 +00:31:13,260 --> 00:31:15,900 +بيقولّك، «دا مش عارف شوك ما تشتريش؟» «نعم، طب خد + +434 +00:31:15,900 --> 00:31:18,760 +هاي بضاعتك، أنت الخسران» فالهلاقات العامة الوحيدة + +435 +00:31:18,760 --> 00:31:22,440 +المجانية، الرجال البيع أو الـSalesman مستخدمهم في + +436 +00:31:22,440 --> 00:31:25,120 +الشغلات اللي بدها فكه تركيب، مثلا زي متورات + +437 +00:31:25,120 --> 00:31:28,860 +الميّه، شغلات اللي بدها حد يشرحلي، مثلا إنت شارتي + +438 +00:31:28,860 --> 00:31:32,460 +الأكل روحتي، لكن لو شارتي جهاز بده تركيب، هنا إحنا + +439 +00:31:32,460 --> 00:31:36,100 +بنحتاج للـSalesman أو البيع الشخصي، الخصومات لو + +440 +00:31:36,100 --> 00:31:41,140 +شارتي جلميعك التالت مجانة، العروضات حدد ولا هرش، + +441 +00:31:42,550 --> 00:31:45,730 +معارض، لو في معارض في البلد، بشرك فيها، لأنه أنا + +442 +00:31:45,730 --> 00:31:48,030 +بسوق نفسي، بدورد نفسي للناس، الإبداع بتاعتي. + +443 +00:31:48,810 --> 00:31:51,750 +الإعلانات المتأخرة، «لا إله إلا الله، لا رسول + +444 +00:31:51,750 --> 00:31:54,010 +الله»، زي ما طوأ واحدة من الأخوات شرحت، اللي هي + +445 +00:31:54,010 --> 00:32:00,530 +مثلًا، «خمسة، أربعة، تلاتة، مين، واحد، الجلم»، + +446 +00:32:00,530 --> 00:32:03,970 +يعني مابعطيكيش على طول الجلم، «لأ، بامهدلك، + +447 +00:32:03,970 --> 00:32:07,170 +انتظرونا مع عرض الموسم»، «أبصريش عرض الموسم، + +448 +00:32:07,170 --> 00:32:10,390 +أبصريش فيه عندهم»، فالناس بتلتفت معاي، بتشوف إن + +449 +00:32:10,390 --> 00:32:14,250 +أنااشي عندي،هو الإعلان المتأخر ممكن أو نسميه + +450 +00:32:14,250 --> 00:32:17,410 +متدرج، +ما نتكوش متأخر، لأ، المتأخر، المتأخر مش + +451 +00:32:17,410 --> 00:32:22,350 +جايفة حرفية، لأ، متأخر يعني مش على طول بظهر نفسي، + +452 +00:32:22,350 --> 00:32:26,430 +واضح؟ زي افتحوا السترة، بنشوف إيش ورا السترة، هذا + +453 +00:32:26,430 --> 00:32:30,150 +المقصود فيها، فيه كمان أه، فيه غير مزيج تدريجي، + +454 +00:32:30,150 --> 00:32:32,830 +خاصة مع دخول التسويق الإلكتروني ودخول الإلكترونيات + +455 +00:32:32,830 --> 00:32:39,090 +في الموضوع إنسي، فيعنا كمان شغلات، كمان أيش هداية، + +456 +00:32:40,450 --> 00:32:45,810 +واضح إن أنتوا نايمين. كل شوية شركة أيرودي تبعتلي + +457 +00:32:45,810 --> 00:32:48,990 +على رقمي، تبعتلي أريده هدية، هدية، هدية، اضغطي على + +458 +00:32:48,990 --> 00:32:52,690 +رقمي، قلت هل أنا أضغط أشوف إيش الهدية؟ فإيش + +459 +00:32:52,690 --> 00:32:55,150 +الهدية؟ أنا مامش مع الحزن، مابقدرش أشتري رصيد لإني + +460 +00:32:55,150 --> 00:32:57,890 +مش هالاحق، فمجيب حزن، و برضه الحزن مقالي على فكرة. + +461 +00:32:58,770 --> 00:33:04,750 +الهدية، لو شخنتي رصيد بخمس شكل، هينزل إليك عشرة، + +462 +00:33:04,750 --> 00:33:08,540 +لو بعشر، هينزل عشرين، هذا الهدية.طبعًا أنا + +463 +00:33:08,540 --> 00:33:11,960 +مااستفدتش من الهدية بتاعتهم حاجة، ليش؟ لأنه أنا + +464 +00:33:11,960 --> 00:33:15,400 +بشري حزم، لإن هم بدهم رصيد، مش حزم، يعني الحزم + +465 +00:33:15,400 --> 00:33:20,020 +حطيه ع جمع، مثلًا في بنوك، الـBank لسنة الفلسطيني + +466 +00:33:20,020 --> 00:33:23,720 +عملوا حاله فترة من الفترة، توزع هبيع كل العملاء، + +467 +00:33:23,720 --> 00:33:26,440 +لكن مش جباري، أنا يوم هرايحة بالصدفة اللي هم + +468 +00:33:26,440 --> 00:33:29,580 +حاكولي فيه دكتورة إيه لجهدية، عن جد، ماعقول، أنا + +469 +00:33:29,580 --> 00:33:34,800 +مش مصدقة، مش مصدقة نفسي، إيش الهدية؟ طلعولي شنطة + +470 +00:33:34,800 --> 00:33:39,610 +مفكات،وشنطة صغيرة حزينة، مش عارفة مالها، و + +471 +00:33:39,610 --> 00:33:45,070 +الـ«بانك باور» الشاحن اللي بيشحن من غير الكهربا، + +472 +00:33:45,070 --> 00:33:48,650 +طبعا أخدته، واخد ساعاته اللي جاتوا بـ50 شيك، + +473 +00:33:48,650 --> 00:33:52,370 +يقولوا، «طب ميح، طلع منهم حاجة، حاجة بـ50 شيك»، + +474 +00:33:52,370 --> 00:34:01,430 +فيومها شركة الجوالات مثلا كل أول سنة بتوزع هدايا، + +475 +00:34:01,430 --> 00:34:03,990 +زي الآن، إحنا في آخر السنة بيبدأوا يوزعوا أجندة + +476 +00:34:03,990 --> 00:34:06,890 +بالهبل،كل واحد حاط شعاره على الـ «أجنده» وكاتب + +477 +00:34:06,890 --> 00:34:09,930 +نفسه إيش قاعد بوزّه، هذه كلها ترويج، هذه كلها إيش + +478 +00:34:09,930 --> 00:34:14,190 +ترويج. مين حابب يحكي نتيجة مشاريع إيش متوزعة و + +479 +00:34:14,190 --> 00:34:19,930 +هدايا؟ آه يا هايا، هايا، آه يا دكتورة، إيش متوزعة + +480 +00:34:19,930 --> 00:34:25,340 +عشان تتروح عليكم؟بوزعوا هدايا دايما كسات كسات اللي + +481 +00:34:25,340 --> 00:34:32,700 +بيروح بيعملوها المج و بيوزعوا ممكن تكون مثلا في + +482 +00:34:32,700 --> 00:34:37,040 +بنك فلسطين إذا بنلاحظ أنه بيوزع أجندة مع ميدالية + +483 +00:34:37,040 --> 00:34:42,590 +مع مج يعني بيكون زي package متكاملةأه شركات توزيع + +484 +00:34:42,590 --> 00:34:46,670 +الهدايا مثلا السنة خلصت من عندها و بدها تنزل + +485 +00:34:46,670 --> 00:34:49,970 +المنتج صار إنه ما عليه طلب كتير بالسنة اللي بعدها + +486 +00:34:49,970 --> 00:34:52,590 +بتصير تعملوا من ضمن الهدايا اللي ممكن تعطيها و + +487 +00:34:52,590 --> 00:34:55,730 +بتكون طبعا تكلفتها أشياء بسيطة لأنه لو بدها تروح + +488 +00:34:55,730 --> 00:34:59,870 +للهدايا بأسعار كبيرة بيصير هذا بيحبلها cost على + +489 +00:34:59,870 --> 00:35:03,050 +المشروع ممتاز، يا رحب تحكينا عن هدية أخدتها من + +490 +00:35:03,050 --> 00:35:07,340 +شركة؟لأ، وانا بصراحة مش حابة أحكي عن هدية، بس حابة + +491 +00:35:07,340 --> 00:35:10,340 +أحكي إن في بعض الشركات إش بيعملوا، بالذات المشاريع + +492 +00:35:10,340 --> 00:35:14,200 +الرياضية أو المشاريع المدرّة اللي اتدخل، هلأ بتكون + +493 +00:35:14,200 --> 00:35:18,140 +هي في عندها منتج لسه بدها تنتجه، يعني لسه ما طلعته + +494 +00:35:18,140 --> 00:35:26,420 +على السوق، فقبل ما تطلعه بتروح إش بتعمل، فتروح + +495 +00:35:26,420 --> 00:35:32,370 +لما حد يطلب منتج تاني، تبعتله إياك هديةأنه هي تروج + +496 +00:35:32,370 --> 00:35:37,670 +لهذا المنتج الجديد. «هذا بنسميه تسويق بالعينة»؟ + +497 +00:35:37,670 --> 00:35:41,730 +«أه، إن هو كهدية، يعني الناس بيفترضوا إن هو هدية، + +498 +00:35:41,730 --> 00:35:45,090 +ولكن بعد فترة بكتشف إن هذا هو منتج جديد، بس إنه + +499 +00:35:45,090 --> 00:35:49,050 +بتروجه بطريقة غير مباشرة» «Okay، هو المستهلك هدية، + +500 +00:35:49,050 --> 00:35:51,650 +فلحان عليها، بس البائع بيكون عنده نية التسويق + +501 +00:35:51,650 --> 00:35:56,650 +ويشوف اللي هو التجريب، هيعجبهم، هيطلبوه تاني، + +502 +00:35:56,650 --> 00:35:59,070 +بيشوف بثمانية» «لأ لو واحدة بتوقلوا في السوق، لأ، + +503 +00:35:59,070 --> 00:36:03,440 +بنزل بالتدريج، بيبقاش يحقق الخيار»واضح، نكمل، + +504 +00:36:03,440 --> 00:36:08,340 +فضّلي قبل نور «الله يعطيك الله عفوه» «الله عفوه» + +505 +00:36:08,340 --> 00:36:11,380 +«الله + +506 +00:36:11,380 --> 00:36:11,380 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +507 +00:36:11,380 --> 00:36:11,380 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +508 +00:36:11,380 --> 00:36:11,380 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +509 +00:36:11,380 --> 00:36:11,740 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +510 +00:36:11,740 --> 00:36:15,120 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +511 +00:36:15,120 --> 00:36:20,940 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله + +512 +00:36:20,940 --> 00:36:28,420 +يعطيك الله عفوه» «الله يعطيك الله عفوه» «الله يعط + +513 +00:36:28,450 --> 00:36:32,330 +كمان بيخلّي إشي يميز المنتج هاد عن أي منتج آخر + +514 +00:36:32,330 --> 00:36:36,290 +بيعرفني برضه بعض معلومات عن المنتج، مكونات المنتج، + +515 +00:36:36,290 --> 00:36:38,750 +محتوياته، الـproduction و الـexpiry date لهذا + +516 +00:36:38,750 --> 00:36:42,970 +المنتج، فعملية التعب أو التغريف أكيد إلها فوائد زي + +517 +00:36:42,970 --> 00:36:45,430 +ما حدثت. التعب، مش معقول يعني أني بدأ أروح أشتري + +518 +00:36:45,430 --> 00:36:48,390 +جزاز ميه، يعطوه الميه في إيدي، لازم أشتريها في + +519 +00:36:48,390 --> 00:36:52,030 +جزازة، أروح أشتري قهوة في المطعم، مش هحلليها في + +520 +00:36:52,030 --> 00:36:56,270 +المعلق، هحلليها في كاسة،التعبة والتغليف هي العبوة + +521 +00:36:56,270 --> 00:37:00,270 +التي نضع فيها السلعة، لأن الخدمة أنا مابلباش أحطها + +522 +00:37:00,270 --> 00:37:04,710 +في إيش أنا، وبغلفها، بصيرها بشكل جدّاب، ماشي؟ يعني + +523 +00:37:04,710 --> 00:37:08,870 +منه مانهبيها ومنه إيش، دعاية في نفس إيش، الورد. + +524 +00:37:08,890 --> 00:37:13,570 +يعني لو أخدتي وأنتي كولادك لصغار، خاصة البنات أو + +525 +00:37:13,570 --> 00:37:16,900 +خواتك لصغار، روحتوا على الـ Capital Mall،مروا من + +526 +00:37:16,900 --> 00:37:20,840 +جدام معرض بيلاجوا، ماعرفهم، من جدام مطعم، بيلاجيه، + +527 +00:37:20,840 --> 00:37:23,400 +بيحط الأكل، الـ«هامبوجا» والشوكولاتة، في شانطة + +528 +00:37:23,400 --> 00:37:28,540 +صغيرة، ودمحت البنات إلا يشتروها. هو هيك، باع + +529 +00:37:28,540 --> 00:37:33,500 +السلعة، ونفس الواجت جاب زباين. واضح؟ فهي منها، أنا + +530 +00:37:33,500 --> 00:37:37,100 +بخفظ السلعة بتاعتي، وفي نفس الواجت بتكون جدابة، + +531 +00:37:37,100 --> 00:37:41,760 +ألوان جدابة.ماشي، فبتكوني ماشية أنت وابنك في السوق + +532 +00:37:41,760 --> 00:37:45,500 +شاف له بسكيلت مزوج وما بيصاريش، بيمسك فيه، ما هو + +533 +00:37:45,500 --> 00:37:47,800 +هذا المطلوب، إن هو يمسك فيه، عشان أنت تشتري، + +534 +00:37:47,800 --> 00:37:53,940 +فضليها يا ها. بدي أحكي هلأ بالنسبة للتعب أو + +535 +00:37:53,940 --> 00:37:59,760 +التغليف، صارت معيار مبادئ المشاريع لما سمنا بنطبق + +536 +00:37:59,760 --> 00:38:03,580 +اللي هو مبادئ الاقتصاد الأخضر، لإنه بالراعي إنه في + +537 +00:38:03,580 --> 00:38:07,280 +كل عملية من عمليات إنتاج ومنتج أو المراحل اللي + +538 +00:38:07,280 --> 00:38:15,310 +بيمرأه البيئة فكتير ناسي بيقنوا تجيه إنه تدافع عن + +539 +00:38:15,310 --> 00:38:21,490 +أن تأكن وقت التغليف لإنه مثلا بتكون خصائص المنتجة + +540 +00:38:21,490 --> 00:38:26,030 +جزء نوع معين للتغليف مابتقدر تحل وكان مثل عليه + +541 +00:38:26,030 --> 00:38:31,250 +اللي فكرني بذكر حضرتك للمطاعم تمال هي أول المطاعم + +542 +00:38:31,250 --> 00:38:31,470 +اللي + +543 +00:38:34,600 --> 00:38:38,440 +الصوت مش سامعي، فيش صوت يا عزيزي، فيش صوت. جات على + +544 +00:38:38,440 --> 00:38:42,720 +الصوت. الآن عندك كنت كيلو شهر معين حطوا في العبوة، + +545 +00:38:42,720 --> 00:38:45,960 +منها ترويجوا منها إن حطوا الأكل تبعه هي وفاش في + +546 +00:38:45,960 --> 00:38:49,460 +العبوة. الـCola، الـCoca-Cola، الـPepsi، كل هذه + +547 +00:38:49,460 --> 00:38:51,860 +العبوات منها ترويجوا منها حافظين المادة إيش + +548 +00:38:51,860 --> 00:38:58,300 +إبتعتهم، واضح؟ ‏- تمام. ‏- وها كده. يا هي مش + +549 +00:38:58,300 --> 00:39:04,410 +سامعينك. Distribution أو Place، تفضلي.هل أحكي أحد + +550 +00:39:04,410 --> 00:39:11,870 +من عناصر المجلس التوزيقي اللي هو التوزيع أو النشاط + +551 +00:39:11,870 --> 00:39:18,590 +التوزيقي؟ هي بتحكي هيا إحنا مش سامعينك، فيش صوت، + +552 +00:39:18,590 --> 00:39:23,430 +وحكيت صوتك بيجطع، تتحدثينا من تحتنا؟ بعتذر، أه هو + +553 +00:39:23,430 --> 00:39:28,810 +فعليًا قطع عن قيمة ضيفة في الفرن أه سيّنات اليوم + +554 +00:39:31,140 --> 00:39:41,840 +لأ، أنا مش قادرة أسمع، يبدو إن الـ«نات» عند… + +555 +00:39:41,840 --> 00:39:49,260 +–ماشي، تفضلي التوزيع، إيه كتبيع الشات، و بنشوف إن + +556 +00:39:49,260 --> 00:39:52,010 +شاء الله، تفضلي إيه اللي هو؟طبعًا التوزيع أو + +557 +00:39:52,010 --> 00:39:55,510 +النشاط التوزيعي إنه لما تقوم المنظمات أو تقوم + +558 +00:39:55,510 --> 00:39:59,490 +المنظمات بتوزيع هذه المنتجات من المكان المنتج لهذه + +559 +00:39:59,490 --> 00:40:03,070 +المنتجات إلى المستهلكين النهائيين طبعًا المستهلكين + +560 +00:40:03,070 --> 00:40:06,470 +أو المستخدمين ممكن يكونوا أفراد أو أعمال الصور + +561 +00:40:06,470 --> 00:40:10,150 +بتوضح نوعًا ما فكرة التوزيع وبعد كده هنحكي عن + +562 +00:40:10,150 --> 00:40:13,390 +قنوات التوزيع وأنواعها بتوضح برضه فكرة التوزيع + +563 +00:40:13,390 --> 00:40:18,530 +أكتر يعني التوزيع، إيصال السلعة أو الخدمة، زي + +564 +00:40:18,530 --> 00:40:24,060 +توزيع الانترنت، من«مصدر الصناعة» أو «مصدر الملكية» + +565 +00:40:24,060 --> 00:40:26,880 +للـ«مسلم»، زي الـ«delivery» الآن، «delivery» + +566 +00:40:26,880 --> 00:40:30,960 +توزيع، الـ«بيبيع كلور»، عملنا فوضى، توزيع، + +567 +00:40:30,960 --> 00:40:34,480 +«ألمانيا» و«منحاس»، توزيع، كله توزيع، ماشي، انت + +568 +00:40:34,480 --> 00:40:39,140 +ماشي في الـ«باستات»، توزيع، لأن هو كيفية إيصال + +569 +00:40:39,140 --> 00:40:43,800 +السلعة لمين؟ للمستهلك أو الخدمة، ما هي قانون + +570 +00:40:43,800 --> 00:40:49,540 +التوزيع، تفضلي،القنوات التوزيع هي سلسلة من + +571 +00:40:49,540 --> 00:40:52,440 +المنظومات التسويقية التي توجه المنتجات والمنتجين + +572 +00:40:52,440 --> 00:40:55,880 +إلى المستهلكين النهائيين هذه القنوات التوزيع فيها + +573 +00:40:55,880 --> 00:40:59,740 +أربع أنواع أمين ممكن تقرأ لي أول تعريف القناة + +574 +00:40:59,740 --> 00:41:07,360 +المباشرة أنا ممكن أقرأ؟ فضل يا وسام القناة + +575 +00:41:07,360 --> 00:41:10,460 +المباشرة هي من المنتج إلى المستهلك مباشرة بدون أي + +576 +00:41:10,460 --> 00:41:15,920 +وسيلةتمام، شكرًا القناة المباشرة هي الأبسط والأكثر + +577 +00:41:15,920 --> 00:41:19,480 +فورية في توصيل المنتج إلى المستهلك لأنه أنا + +578 +00:41:19,480 --> 00:41:23,820 +ماعنديش وصيط، ماعنديش حلقة وصيط زي إيش؟ زي فكرة + +579 +00:41:23,820 --> 00:41:28,860 +المخبز، لما أروح نشتري مثلًا أي منتج من المخبز + +580 +00:41:28,860 --> 00:41:32,660 +وبرضه أنا ببحث لجيت مثل على القناة المباشرة + +581 +00:41:32,660 --> 00:41:36,910 +المجوهرات، شراء المجوهراتفأنا حكيت إنه أسأل حضرتك + +582 +00:41:36,910 --> 00:41:41,310 +إذا هل فعلاً شراء المجورات يعتبر قناة التوزيع + +583 +00:41:41,310 --> 00:41:46,470 +تبعتها مباشرة أو لا؟ ماشي، ما المقصود بالـdirect + +584 +00:41:46,470 --> 00:41:52,170 +تبعت القناة المباشرة، الآن في أنا جنبي عصابي + +585 +00:41:52,170 --> 00:41:55,990 +المتار، الله يكرمكوا، مزرعة أبقار، أصحابها بيسوي + +586 +00:41:55,990 --> 00:42:00,850 +جبنة وحليب، أنا كمستهلك بروح لهم direct، بشيلها و + +587 +00:42:00,850 --> 00:42:03,710 +بروح فيها على البيت، direct، مافيش بيننا حد، مافيش + +588 +00:42:03,710 --> 00:42:08,580 +وسيط،ماشي، دا القناة المباشرة، من المنتج للمستهلك + +589 +00:42:08,580 --> 00:42:11,760 +مباشرة، فيش وسيط، إيش الوسيط، تجارة الجملة + +590 +00:42:11,760 --> 00:42:16,660 +والتجزئة؟ إيش الوسيط، الجملة والتجزئة؟ واضح؟ + +591 +00:42:16,660 --> 00:42:22,320 +بالنسبة لمجوهرات، مافيها وسائط، يعني مش ال… وقت + +592 +00:42:22,320 --> 00:42:24,440 +إيش مجوهرات، الدهب، وقت إيش بيكون في القناة + +593 +00:42:24,440 --> 00:42:26,920 +المباشرة، لما أنا وياك نروح عمانجة بالدهب، نشتر إن + +594 +00:42:26,920 --> 00:42:31,580 +هناك دهب، هيك بيكون القناة مباشرة، لأ المجوهرات…‏ + +595 +00:42:31,580 --> 00:42:36,430 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏�معملت سمكة لقنوات التوزيع + +596 +00:42:36,430 --> 00:42:40,330 +وأنواعها، بطلع مثل على المباشر دهب أو مشروهارات + +597 +00:42:40,330 --> 00:42:45,670 +دهب من المناجم، مش من السمك، هتفتح؟ أي و أه، تمام، + +598 +00:42:45,670 --> 00:42:49,830 +الآن، نقبلتش السمك، مالاحتش المحلات السمك، ده + +599 +00:42:49,830 --> 00:42:52,510 +direct على الحسبة، اللي هو ما بطلعوا من البحر + +600 +00:42:52,510 --> 00:42:56,230 +بيبقوا خلاص، فيش حد بينهم بينهملكن لو واحد بيبيع + +601 +00:42:56,230 --> 00:42:59,370 +سمك سمك في الشارع سردينة كذا، لأ، هنا ماتكونش + +602 +00:42:59,370 --> 00:43:03,070 +مباشرة، واضح؟ إذا إذا أنا كمستهلك روح مديركت على + +603 +00:43:03,070 --> 00:43:07,490 +صاحب السلع في منبع السلع، بيكون مباشر، لكن لو في + +604 +00:43:07,490 --> 00:43:12,690 +بينا مثلا تجارة جملة وتجزيئة، مافيش مباشر، يعني + +605 +00:43:12,690 --> 00:43:16,790 +الآن نور عندها مصنع حياةمصنع الخياطة تبعها، هي + +606 +00:43:16,790 --> 00:43:21,650 +بتبيع خياطتها للناس بقنعة مباشرة لكنه بتوزع + +607 +00:43:21,650 --> 00:43:24,850 +الخياطة أو الملابس معيتها على المحلات، لأ مش + +608 +00:43:24,850 --> 00:43:30,930 +مباشرة، واضح؟ إتنين تمام، تاجر التجزئة هو زي ما + +609 +00:43:30,930 --> 00:43:34,890 +حكت الدكتورة قبل إنه وسيط يبيع المنتجات مباشرة + +610 +00:43:34,890 --> 00:43:39,370 +للمستهلكين زي فكرة ما بعرفش يعني أتأكد كلامي أو لأ + +611 +00:43:39,370 --> 00:43:42,770 +أي دكتورة إنه لما التاجر بيشتري مثلا على فرض ملابس + +612 +00:43:42,770 --> 00:43:47,110 +من المصممين وبيبيعهاهنا كتبت لك زي ما قصدته + +613 +00:43:47,110 --> 00:43:51,870 +المحلات، المعارض، كل التجزئة. تمام، هذا تجر تجر. + +614 +00:43:52,030 --> 00:43:55,330 +يعني أنت مش هتروح تاخد كمية كبيرة، حاجة بقى، يعني + +615 +00:43:55,330 --> 00:43:59,990 +مثلا عندك المخبز، مش هتشتري ألف لطف خبز، لأ طبعا، + +616 +00:43:59,990 --> 00:44:06,590 +إذا مثلا كيف المخبز، خبز، الخبز على + +617 +00:44:06,590 --> 00:44:12,590 +الـSupermarket، بتيجي و تشتري هذا التجزئة، لكنه + +618 +00:44:12,590 --> 00:44:17,700 +راحت على نفس المخبز،اللي بوزع هذا شرط منه بيكون + +619 +00:44:17,700 --> 00:44:18,380 +مباشر. + +620 +00:44:22,240 --> 00:44:26,160 +عيدها؟ عيد؟ + +621 +00:44:26,160 --> 00:44:29,060 +إذا أنا روحت لنور المصنع الخياطة تبعها في قلب + +622 +00:44:29,060 --> 00:44:32,140 +المصنع، بقول أختيلي كذا، التصميم هذا وخيطاته هذا + +623 +00:44:32,140 --> 00:44:35,300 +مباشر. إذا أنا روحت على المحلات اللي نور بتوزع + +624 +00:44:35,300 --> 00:44:38,380 +فيها الإبداع، بصير إيش بـ6 جزية، تلاتة، سهل مش + +625 +00:44:38,380 --> 00:44:39,180 +صعب، الجملة. + +626 +00:44:45,150 --> 00:44:48,950 +«تجار الجملة» هدول، يا أخوات، ناس معروفين، + +627 +00:44:48,950 --> 00:44:53,910 +ماببيعوش بالقطع، مابروحش عليهم أنا، ماشي؟ لو عايز + +628 +00:44:53,910 --> 00:44:56,870 +أشرح سرنج الباب، مرة واحدة بروح عليهم، «تجار + +629 +00:44:56,870 --> 00:45:00,310 +الجملة» بيبيعوا لـ«تجار التجزية»، «تجار التجزة» + +630 +00:45:00,310 --> 00:45:04,870 +بيبيعوا لإيش؟ للمستهلك. طبعاً هذه معروفة، بتيجي + +631 +00:45:04,870 --> 00:45:09,010 +الإبداع من المعابر، تنزل عند «تجار الجملة»، تتوزع + +632 +00:45:09,010 --> 00:45:14,670 +على التجزية، تتوزع إيش؟ على التجزية.أنت صاحب محل، + +633 +00:45:14,670 --> 00:45:17,970 +تاجرة، بيع وشيرة، التجارة، +ما في صناعة، خُد بالك، + +634 +00:45:17,970 --> 00:45:23,430 +التجارة بيع وشيرة بس. أنت تاجرة فاتحة متجر، سميها + +635 +00:45:23,430 --> 00:45:28,510 +متجر سامة مثلًا، لبيع الجلبابات أو الزي الشرعي، + +636 +00:45:28,510 --> 00:45:34,350 +لما تيجي الإبضاعة على البلد، أنت إلك تجارك، بتاخدي + +637 +00:45:34,350 --> 00:45:36,610 +منهم الإبضاعة وتبيهها للناس، هذي اسمها يوم الله. + +638 +00:45:37,030 --> 00:45:38,210 +مش هتشتر جلباب واحد طبعًا. + +639 +00:45:56,540 --> 00:45:57,940 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +640 +00:46:00,260 --> 00:46:04,600 +إذًا عندنا قنوات التوزيع توليفة، قناة مباشرة، ممكن + +641 +00:46:04,600 --> 00:46:07,000 +أنا الحين إيش بصير عنا إحنا، ماتنفيش شجعية على + +642 +00:46:07,000 --> 00:46:09,420 +سبيل المثال، بدنا نجهز العروسة، أنا وياك وراحين + +643 +00:46:09,420 --> 00:46:13,280 +نجهز العروسة، روحنا على محل بسطة، في السوق الشعبي + +644 +00:46:13,280 --> 00:46:17,540 +بتكلم أنا، روحنا على البسطة، أيوة يا أخوات، والله + +645 +00:46:17,540 --> 00:46:21,480 +إحنا بنجهز العروسة وعايزين المكياجات، الآن هو، هو + +646 +00:46:21,480 --> 00:46:28,180 +الآن ماله تجزية، ماشي،عن جد معاكم عروسة؟ بروح جايب + +647 +00:46:28,180 --> 00:46:31,800 +سيارة حطنا فيها، مودينا على محلهم الرئيسي، عشان + +648 +00:46:31,800 --> 00:46:34,540 +طبعا إحنا مش هنشرب مكياج واحد، إحنا المجهود بنجهز + +649 +00:46:34,540 --> 00:46:38,360 +عروسة، فبنصير نشرب الجملة إحنا حين، مكياجات كتيرة + +650 +00:46:38,360 --> 00:46:41,600 +وAccessories كتيرة، معانا مهرون بعزج فيه قاعدين، + +651 +00:46:41,600 --> 00:46:45,620 +إذا هيك دخلنا على التلج أيش؟ إذا هي توليفة، ممكن + +652 +00:46:45,620 --> 00:46:49,940 +تنفصل أو ممكن يكونوا سواسة،واضح يعني؟ غالبية الـ + +653 +00:46:49,940 --> 00:46:51,980 +«باص» طبعا أنتم مش عارفين ده الحكتور الفاصل الماضي + +654 +00:46:51,980 --> 00:46:54,980 +ولأ، غالبية الـ «باصات» اللي عند الجامعة، بكون + +655 +00:46:54,980 --> 00:46:57,300 +اللي محلات في مكان تاني، بكره بروح ع المحل و + +656 +00:46:57,300 --> 00:47:00,900 +بجيبلك اللي أنت عايزها، واضح؟ واضح ولا عيدها؟ أنا + +657 +00:47:00,900 --> 00:47:07,280 +شايفاكوا بتكتبوا ع ال «شات»، بس، اللي عشان + +658 +00:47:07,280 --> 00:47:14,020 +الإغلاق، عشان الإغلاق، عشان الإغلاق، عشان الإغلاق، + +659 +00:47:14,020 --> 00:47:16,740 +عشان الإغلاق، عشان الإغلاق، عشان الإغلاق، عشان + +660 +00:47:16,740 --> 00:47:18,220 +الإغلاق، عشان الإغلاق، عشان الإغلاق، عشان الإغلاق، + +661 +00:47:19,860 --> 00:47:23,080 +تمام، مش تمام، مش تمام، ليش جاية مع التوزيع؟ + +662 +00:47:23,080 --> 00:47:26,900 +«العلامة التجارية» بتيجي مع الترويج، هنا آه، في + +663 +00:47:26,900 --> 00:47:30,780 +ترتيب ال «slots»، تمام، مابتجيش مع التوزيع، + +664 +00:47:30,780 --> 00:47:34,680 +هنقولها هي مش جاية إليك، مش جاية إليك، يخلص عنصر + +665 +00:47:34,680 --> 00:47:38,520 +المجيش والتسويق، وهنحكي عن التجارية، يعني أخر شيء + +666 +00:47:38,520 --> 00:47:43,400 +هنحكي فيه ماشي، انا بتخلي بالك، الـTrademark تتبع + +667 +00:47:43,400 --> 00:47:51,010 +الترويج، تتبع الترويجOkay، تفضّل، احنا خلّصنا + +668 +00:47:51,010 --> 00:47:53,890 +التوزيع الآن، وزّعنا، الآن أروح على الـ + +669 +00:47:53,890 --> 00:47:55,530 +«Trademark»… إذا خلّصنا، هنطلع لـ «Badge + +670 +00:47:55,530 --> 00:47:59,370 +التسويقية» مرة تانية قبلها، بس هنحكي، تمام، عن + +671 +00:47:59,370 --> 00:48:03,650 +العلامات من ضمن الترويج لـ «Trademark»، اللي هي + +672 +00:48:03,650 --> 00:48:08,530 +العلامة التجارية، من ضمن الترويج، ماشي، تفضلي، + +673 +00:48:08,530 --> 00:48:14,610 +إنت، تفكير في الكتاب، ماشي، هنحكي عن علامة تجارية، + +674 +00:48:14,610 --> 00:48:18,190 +تمام، مين ممكن يقرألي تعريف العلامة، العلامة فقط؟ + +675 +00:48:20,950 --> 00:48:26,490 +أقرألك يا نور تمام، أنت فضّري العلامة اسم أو رمز + +676 +00:48:26,490 --> 00:48:29,910 +أو تصميم أو أي توليفة منهم تساعد على تشخيص المنتج + +677 +00:48:29,910 --> 00:48:33,130 +وإعطاءه هوية مختلفة عن المنتجات المنافسة الأخرى + +678 +00:48:33,130 --> 00:48:37,410 +أما العلامة التجارية هي اسم ورمز العلامة المسجلان؟ + +679 +00:48:37,410 --> 00:48:42,150 +تمام، شكرا جزيلا، أعمل أوكي، ماشي تمام، مش مشكلة، + +680 +00:48:42,150 --> 00:48:45,890 +بنشرحهم مع بعض أوكي، اسم ورمز العلامة المسجلان في + +681 +00:48:45,890 --> 00:48:49,090 +سجلات قانونية في بلد ما وتكون محمية من الاستخدام + +682 +00:48:49,090 --> 00:48:50,290 +من قبل أي جهة أخرى + +683 +00:48:52,970 --> 00:48:56,490 +تمام شكرا يا نجوان العلامة أي رمز أو اسم أو تصميم + +684 +00:48:56,490 --> 00:49:00,590 +بيعرفني بهوية المنتج زي إحنا عندنا بغزة أي إشي + +685 +00:49:00,590 --> 00:49:05,890 +بنشوفه لونه أخضر نحكي هذا لشركة جوال أي إشي فيه + +686 +00:49:05,890 --> 00:49:10,690 +تفاحة مأكولة نحكي هذا Apple مثلا مش عارفة مبينه + +687 +00:49:10,690 --> 00:49:14,250 +ولا لأ؟ في هنا مكتوب Samsung هذه علامة جديدة لـ + +688 +00:49:14,250 --> 00:49:18,870 +Samsung واضح؟ فضلوابس راحوا الـ «سلايدات» آمنة + +689 +00:49:18,870 --> 00:49:21,230 +عندي، مش مشكلة، هم موجودين يعني أنا اللي خلتهم + +690 +00:49:21,230 --> 00:49:26,470 +يلوحوا عشان ده فارجيكي الـ… ده فارجيكي الـSamsung، + +691 +00:49:26,470 --> 00:49:32,360 +علمتش أنا، الحكمت فيها أنا، تفضليإذا العلمة فهمنا + +692 +00:49:32,360 --> 00:49:35,320 +إن هي اسم أو رمز أو تصميم، بيعرفني، بشخص هذا + +693 +00:49:35,320 --> 00:49:39,320 +المنتج وبيعرفني أو بيعطيني هوية، بيمتلك هوية هذا + +694 +00:49:39,320 --> 00:49:42,460 +المنتج. مثلًا زي «بيبسي»، «كوكاكولا»، «ماشي + +695 +00:49:42,460 --> 00:49:45,940 +السيارات»، «الها»، «الجوالات»، «الها»، كلها علامات + +696 +00:49:45,940 --> 00:49:48,300 +تجارية، بس تلمح الإعلام مش لازم تعرفها، ده مش + +697 +00:49:48,300 --> 00:49:51,400 +لحالة، بخلك، بقولك هذا جوال، هذا قبل، منتجات قبل، + +698 +00:49:51,400 --> 00:49:56,540 +هذه منتجات سامسونج، هذه مثلًا سيارات كذا، واضح، آه + +699 +00:49:56,540 --> 00:49:59,360 +الـ«جلباب»، هذا market كذا، الـ«جلباب» صناعة كذا + +700 +00:50:02,890 --> 00:50:06,290 +العلامة التجارية اسم ورمز العلامة المسجلة في + +701 +00:50:06,290 --> 00:50:10,330 +السجلات القانونية لما أحكي اسم بمعنى إن أنا بقدر + +702 +00:50:10,330 --> 00:50:15,250 +ألفظه كحروف رمز بيكون تصميم أو شعار طبعا ممكن مثل + +703 +00:50:15,250 --> 00:50:18,650 +علامة تجارية ل «ماجدونالدز» «ماجدونالدز» كاسم + +704 +00:50:18,650 --> 00:50:22,210 +«ماجدونالدز» لكن الرمز اللي بيظهر بالعبوة مثلا لما + +705 +00:50:22,210 --> 00:50:25,250 +يشتروا الواجبات من «ماجدونالدز» بيكون عليها حرف + +706 +00:50:25,250 --> 00:50:30,200 +الأمممكن برضه علامات جديدة الاسم والعلامة نفس + +707 +00:50:30,200 --> 00:50:35,400 +الاشي والرمز مثلًا الـ LG الـ LG بتلاقي أنه اللغة + +708 +00:50:35,400 --> 00:50:39,100 +LG كمان لو شوفنا جوال أو غسالة أو على سبيل المثال + +709 +00:50:39,100 --> 00:50:43,420 +شاشة بتلاقي برضه مكتوب LG فهنا الاسم والرمز يعني + +710 +00:50:43,420 --> 00:50:49,980 +نفس الاشي «هي مارسيليس» ماعرفها مارسيليس هي أمامك + +711 +00:50:49,980 --> 00:50:55,140 +على الصورة شايفها؟ تمام + +712 +00:50:56,360 --> 00:50:59,040 +هذه شعارة مارسيلس، هذه علامة التجارية، لو شُفتيها، + +713 +00:50:59,040 --> 00:51:01,260 +بتعرف إنها لساية مارسيلس، هذا اسمها، اسم شركة + +714 +00:51:01,260 --> 00:51:08,700 +مارسيلس. واضح؟ هي عندنا هنا Lego، Windows، + +715 +00:51:08,700 --> 00:51:14,860 +Microsoft، ماشي، سوني، Coca-Cola، Coca-Cola اسمها + +716 +00:51:14,860 --> 00:51:18,200 +وشعارها نفس الأشياء. في شركات الـIsser مختلفة عن + +717 +00:51:18,200 --> 00:51:22,000 +الشعار، +اللي هي العلامة، وفي شركات نفسه، حسب أي + +718 +00:51:22,000 --> 00:51:25,200 +شيء عايزها. كله بترخص ولها حق، لو إحنا اللي جينا + +719 +00:51:25,200 --> 00:51:30,220 +حد،زي شعار الفضية الجزيرة. لو لجينا حد اللي حط + +720 +00:51:30,220 --> 00:51:34,900 +الشعرنا وحطه على منتجاته، يحققنا نرفع القضايا + +721 +00:51:34,900 --> 00:51:38,100 +ونحصل على تعويضه، لأنها تعتبر سرقة، تعتبر إيش؟ + +722 +00:51:38,100 --> 00:51:41,700 +سرقة. الإسم التجاري، زي مركز رشاد الشوة، هذا إسم + +723 +00:51:41,700 --> 00:51:45,640 +تجاري على فكرة، قبل عدة سنوات تم بيع الإسم لحاله، + +724 +00:51:45,640 --> 00:51:48,820 +رشاد الشوة، بمليون دولار. هذه ملكية، دا من درجة + +725 +00:51:48,820 --> 00:51:51,840 +تحت الأصول الأخرى، البنات اللي أخدوا محاسبة، بدوا + +726 +00:51:51,840 --> 00:51:55,320 +المحاسبة.عندك أصول أخرى، أصول من الدولة، تابعة + +727 +00:51:55,320 --> 00:51:57,980 +أخرى من ضمن الأخرى للعلامة التجارية أو الاسم + +728 +00:51:57,980 --> 00:52:00,940 +التجاري، أنا بقدر أبيعه، بقدر أبيع اسم التجارة، + +729 +00:52:00,940 --> 00:52:05,820 +مفادة، ملكية أصول غير ملموسة بنسميها، دكتورة؟ آه، + +730 +00:52:05,820 --> 00:52:09,900 +هي الأصول الأخرى، الأصول غير ملموسة، okay اتفضلي + +731 +00:52:09,900 --> 00:52:15,240 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +732 +00:52:24,050 --> 00:52:28,110 +غير نجوان يا بنات وغير هيأو غير يارب أقرأ أنا؟ أنا + +733 +00:52:28,110 --> 00:52:31,710 +ممكن أقرأ مش عارفة أنا مين المنواع، تفضل يا نوار + +734 +00:52:31,710 --> 00:52:37,190 +بالطبع يا نوار، تفضل يا نوار أعلامة العائلية يمكن + +735 +00:52:37,190 --> 00:52:41,010 +أن تمثل مظلة لسمعة وشهرة كبيرة للمنظمة، تنفرد داخل + +736 +00:52:41,010 --> 00:52:44,650 +هذه المظلة منتجات متعددة بخصائص تشبه حاجات أسواق + +737 +00:52:44,650 --> 00:52:50,070 +معينةشكرًا يا أنوار العلامات العائلية هي علامة + +738 +00:52:50,070 --> 00:52:53,990 +مفردة لمجموعة من المنتجات زي مثلًا الـ LG مش بس + +739 +00:52:53,990 --> 00:52:57,470 +مثلًا الـ LG جوالات هلاجيها إنها هي مظلة كبيرة + +740 +00:52:57,470 --> 00:53:02,230 +لأكتر من المنتج ممكن شاشات، ممكن غسلات، ممكن + +741 +00:53:02,230 --> 00:53:06,110 +جوالات، سوني برضه فيه كاميرات سوني، فيه جوالات + +742 +00:53:06,110 --> 00:53:11,190 +سوني فهي علامة مفردة لأكتر من المنتج أمونتجات + +743 +00:53:11,190 --> 00:53:13,790 +Nestle برضه + +744 +00:53:17,590 --> 00:53:21,090 +العلامة الفردية علامة تخص منتج واحد محدد زي Nokia، + +745 +00:53:21,090 --> 00:53:24,570 +Nokia بس، بس جوالات، Pampers برضه، أي إشي بخص + +746 +00:53:24,570 --> 00:53:26,730 +الأطفال، يعني الأطفال أو أي شيء. + +747 +00:53:37,430 --> 00:53:38,170 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏� + +748 +00:53:39,310 --> 00:53:42,170 +الـFord، هم ما دخلوش هذا المجال، سيارات بعيئة، + +749 +00:53:42,170 --> 00:53:44,530 +يعني مثلًا، لو أنا أجزة كهربا بعيئة زي سوني، بدخل + +750 +00:53:44,530 --> 00:53:47,470 +على الأجزة الإلكترونية سهلة، فيه نقاط اشتراك + +751 +00:53:47,470 --> 00:53:50,850 +بينهم، سهل أني أحول، أعمل خط إنترال إلكتروني، لكن + +752 +00:53:50,850 --> 00:53:54,530 +سيارات وطيارات، أروح أدخل الأجزة الإلكترونية، لأ، + +753 +00:53:54,530 --> 00:54:00,630 +صعب، بعيئة شوية كتير علينا، تفضلي. ما للـBombers؟ + +754 +00:54:00,630 --> 00:54:01,470 +تفضلي. + +755 +00:54:03,850 --> 00:54:06,830 +الـ «Lambaz» يا عمتي اسم شركة على فكرة هو اسم + +756 +00:54:06,830 --> 00:54:09,450 +الحفاظات الله يكلمكوا، بس هو اسم الشركة، تفضلي. + +757 +00:54:11,670 --> 00:54:14,490 +«العلامات الوطنية» أو «العلامة الوطنية» هي علامة + +758 +00:54:14,490 --> 00:54:18,170 +المنشأ والمصنعة، تخص بلد زي مصنع العودة، إنها + +759 +00:54:18,170 --> 00:54:22,350 +بنية، برضه إنها فيها تعتبر علامة وطنية، برضه جوال + +760 +00:54:22,350 --> 00:54:23,870 +تعتبر علامة وطنية. + +761 +00:54:27,940 --> 00:54:30,700 +طبعًا، العلامة الخاصة هي علامة خاصة بالأسواق + +762 +00:54:30,700 --> 00:54:37,100 +ومنافذ التوزيع زي مثلًا، عندي موزع لشركة لأي نوع + +763 +00:54:37,100 --> 00:54:41,060 +السيارة مثلًا، هونداي، اللي بنسميه وكيل، وكيل بيع + +764 +00:54:41,060 --> 00:54:45,160 +أو في عندي متجر، هو تقريبًا أكبر تاني متجر عالم + +765 +00:54:45,160 --> 00:54:50,100 +اسمه «Saveway» ويله أكتر من الفرع في العالم وزي في + +766 +00:54:50,100 --> 00:54:54,240 +الأردن برضه، في سعوديا، فهذا أمثل على علامة خاصة + +767 +00:54:54,440 --> 00:54:56,900 +لأنه بالخاصة زي دي أشهار ليها أنتي، +إيش دي أشهار؟ + +768 +00:54:56,900 --> 00:55:00,560 +البريد السريع، بوزّع البريد حول العالم، هذا إيه + +769 +00:55:00,560 --> 00:55:04,540 +علامة خاصة فيه، واضح؟ شكرا على الشرح، طيب، + +770 +00:55:04,540 --> 00:55:08,320 +العلامات العقلي، معناها إن الشعار بيعطيني كذا + +771 +00:55:08,320 --> 00:55:11,560 +انطباع، زي سوني، أشدات كهرباية و أشدات إلكترونية، + +772 +00:55:11,560 --> 00:55:15,620 +عشان، علامات فضيحة واحدة، زي السيارات، العلامة + +773 +00:55:15,620 --> 00:55:18,460 +الوطنية، بس شوفوا بعضهم قالت صلاة الجوال، «بنك + +774 +00:55:18,460 --> 00:55:22,880 +فلسطين»، «الجماعة تعين بيونير»، وهاكذا، كل المصانع + +775 +00:55:22,880 --> 00:55:28,230 +المحلية دي علإلا إذا كان المصنع فاتح لمصنع الأم زي + +776 +00:55:28,230 --> 00:55:29,670 +ما شاء الله أحنا جابليك في دراسة العمل الدولي قبل + +777 +00:55:29,670 --> 00:55:35,410 +دراسة مختلفة في الوضع قصة زي دي أشقال، زي الـ… + +778 +00:55:35,410 --> 00:55:39,870 +ماشي، هدولة بوزعوا البداية، حاجة على مستوى العالم، + +779 +00:55:39,870 --> 00:55:43,750 +حاجة على مستوى العالم «International»، تمام، أخر + +780 +00:55:43,750 --> 00:55:47,030 +حاجة، سمات العالمات التجارية وإحنا ممكن نستخرج هذه + +781 +00:55:47,030 --> 00:55:52,670 +السمات برضه من الـ… من الـslide رقم 12 ‏-فضلي ‏ + +782 +00:55:52,670 --> 00:56:00,600 +-إيه دكتورة؟أنا فاتحة ليه؟ أو جاور؟ ممكن، يعني أه + +783 +00:56:00,600 --> 00:56:04,140 +أنه شوية لإن البنات شكلهم زهج أو تعب. لأ، هم مش + +784 +00:56:04,140 --> 00:56:07,960 +زهجوا، بقى نايمين، لبس حلوة، تفضل. مش مشكلة، مش + +785 +00:56:07,960 --> 00:56:11,540 +مشكلة، مين ممكن من الصور أو من هذه العلامة + +786 +00:56:11,540 --> 00:56:15,800 +التجارية يعطيني خصائص أو خصائص، خلّيني أحكي + +787 +00:56:15,800 --> 00:56:21,900 +العلامة التجارية؟ يعني إيه لما شافت الـHP على + +788 +00:56:21,900 --> 00:56:27,320 +الآزة الليكتورينية؟ليش عرفت إن هذه ماركة ممتازة؟ + +789 +00:56:27,320 --> 00:56:31,940 +ماشي؟ ما كتبوش اسم الشركة واسم المنشبتنا فيه «HB» + +790 +00:56:31,940 --> 00:56:36,920 +بس المحة خلاص أو «Delta» أو «Toshiba» أسماء سهلة + +791 +00:56:36,920 --> 00:56:41,200 +في كافة اللغات يعني أنت ممكن لو واحد جاعد ياباني + +792 +00:56:41,200 --> 00:56:43,400 +بيحكي سمعتش هو بيقول «Toshiba» بتعرف إن هو بيحكي + +793 +00:56:43,400 --> 00:56:48,480 +عن الأجهزة سهلة اللفظ عند كل الشعوب، حدش يتغلب + +794 +00:56:48,480 --> 00:56:52,840 +«HB» كل حاجة «HB» ماشي؟ فضليا + +795 +00:56:56,220 --> 00:57:02,920 +«واضحة، بسيطة، تلفت الانتباه» «أو سام» «واضحة، + +796 +00:57:02,920 --> 00:57:06,460 +بسيطة، تلفت الانتباه» «تلفت الانتباه للزباب» + +797 +00:57:06,460 --> 00:57:11,000 +«أكيد، زبابة» «ماشي، روان دي الأغة كانت رافع عيدها + +798 +00:57:11,000 --> 00:57:15,690 +في حاجة قبلها؟»لأ، كنت أحكي، أجاوب على إن خصائص + +799 +00:57:15,690 --> 00:57:19,610 +العلامة التجارية ممكن تكون بسيطة كل ما كانت بسيطة + +800 +00:57:19,610 --> 00:57:24,270 +وواضحة كل ما كانت يعني بتجذب الناس أكتر يعني الـ… + +801 +00:57:24,270 --> 00:57:27,690 +الاشي الإبداع ما بيكونش بكترة الصور والألوان لأ، + +802 +00:57:27,690 --> 00:57:31,830 +كل ما كان بسيط و… ولفظها سهل، بيكون يعني أقرب + +803 +00:57:31,830 --> 00:57:35,330 +لإنها يعني الناس ينجذبوا إلها يعني مش بالكتر، مش + +804 +00:57:35,330 --> 00:57:39,470 +بالألوان أو بال… أو بإنها اللفظ تكون ساعد يعني + +805 +00:57:39,470 --> 00:57:43,210 +ماعجبه مفهش، كمان ما تكونش بالشيء العنصريةوما + +806 +00:57:43,210 --> 00:57:47,250 +تكونش مشتغلة لناس معينين، ماشي؟ ‏- مافيش إداء يعني + +807 +00:57:47,250 --> 00:57:51,770 +‏- أو رموز دينية، ماحطهاش شعار بنفعش قانون دولي + +808 +00:57:51,770 --> 00:58:01,890 +هذا، ماشي؟ ما تعملش مشاكل إلنا، برضه ما تكونش توحي + +809 +00:58:01,890 --> 00:58:06,810 +لمراخز بأشياء سيئة، باعرف إن هذا الرمز بيوحي + +810 +00:58:06,810 --> 00:58:09,630 +لمراخزة إباحية، مارحش يحطوا أنا شعار على منتجي، + +811 +00:58:09,630 --> 00:58:11,330 +انخرجنا بيتنا وسجلنا الشركة، + +812 +00:58:23,650 --> 00:58:25,050 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +813 +00:58:39,110 --> 00:58:43,730 +هما لما نجحوا في تسويق منتجات الـ«آبل»، المستخدق + +814 +00:58:43,730 --> 00:58:47,130 +صار يعرف تفاحنا كل «آبل»، بعدين، خُذوا بالك اسم + +815 +00:58:47,130 --> 00:58:50,790 +الشركة «آبل»، تفاحة يعني. – هما أفكيها كتير في هذه + +816 +00:58:50,790 --> 00:58:55,290 +النقطة. – نعم؟ – أفكيها كتير يعني من تفاحة، + +817 +00:58:57,410 --> 00:59:00,690 +شغرة اللي هما فيها يعني أولا في رابط جوي دكتوريا + +818 +00:59:00,690 --> 00:59:10,550 +في إلها معنى الشعار تبعهم في إلها معنى نسمة شركة + +819 +00:59:10,550 --> 00:59:14,930 +أبل في إلها معنى أنه تفاحة بس مارضيش أو مارضيش + +820 +00:59:14,930 --> 00:59:17,010 +يحطوها كاملة عشان يبينوا أنه + +821 +00:59:33,550 --> 00:59:34,950 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +822 +00:59:42,260 --> 00:59:44,760 +Okay، العلماء التجاريين عن الترويج. دا اليوم + +823 +00:59:44,760 --> 00:59:46,640 +اتعرفنا عن الـ «Four Beasts»، اتعرفنا عن التسويق. + +824 +00:59:46,760 --> 00:59:48,880 +طبعاً في أخوات كمان شغلات بس أنا حكيتلكم مرة + +825 +00:59:48,880 --> 00:59:52,840 +تانية، هذا فصل، التسويق هتدرسوه مادة كاملة أربع + +826 +00:59:52,840 --> 00:59:55,100 +شهور بهذه، وفينا تسويق إلكتروني، فينا تسويق + +827 +00:59:55,100 --> 00:59:57,980 +الأخضر، فينا التسويق الأخضر اللي هو المستدام، فينا + +828 +00:59:57,980 --> 01:00:02,380 +كمان بحوط التسويق، ماشي، فينا كمان كيف أنا أمسك + +829 +01:00:02,380 --> 01:00:05,380 +السلعة وأقنعك فيها، عاملة كإيه شخصي المخ، بس احنا + +830 +01:00:05,380 --> 01:00:06,920 +لمحة سريعة لإن هو ماد + +831 +01:00:10,980 --> 01:00:17,380 +شكرا يا أستاذة نور دكتورة لو سمحت أتفضل يعني الحين + +832 +01:00:17,380 --> 01:00:20,940 +أحنا بالتسويق أخدنا 18 slides يعني بالامتحان إحنا + +833 +01:00:20,940 --> 01:00:24,500 +مش مطالبين بغير هدول يعني مش عاجينا أدقري أشياء من + +834 +01:00:24,500 --> 01:00:28,440 +الخارج زي التحفيز مثلا إحنا ماخدناش نظريات التحفيز + +835 +01:00:28,440 --> 01:00:33,020 +ومداخل التحفيز بس بالتكاليف موجودة معانا نعم + +836 +01:00:33,020 --> 01:00:36,960 +الحاجات اللي مش موجودة مدرستوهاش فعلا و لو فكرتوا + +837 +01:00:36,960 --> 01:00:40,000 +فيها و هدلتوها مش هتوصلولها علمولي عليها أنا + +838 +01:00:40,000 --> 01:00:44,750 +بطلعهاأه يعني أنا مثلا لسه غرابة أن أنت بتقوليلي + +839 +01:00:44,750 --> 01:00:47,650 +فاكر مش مش أنا بتفكر بنظريات قديمة ولا عمري حصل + +840 +01:00:47,650 --> 01:00:50,890 +إنه نظرية ذات العاملين والتلات حاجات أنا بنود + +841 +01:00:50,890 --> 01:00:54,110 +أفهمه ماشي يا عم ماشي في أسهلة لو بدها فاهم بدهاش + +842 +01:00:54,110 --> 01:00:59,010 +حفظ أنا دكتورة ممكن يا دكتورة أنا بعرض معولاق + +843 +01:00:59,010 --> 01:01:02,590 +وإحنا كلنا اتناقشنا على group نالخاص في مجال إنه + +844 +01:01:02,590 --> 01:01:06,510 +نحدد إنه لإن أحنا بنعتمد 100% على الـCIDER team في + +845 +01:01:06,510 --> 01:01:10,950 +مجال إنه نتعدلنا ال .. ال .. شو اسمهم ال .. + +846 +01:01:13,980 --> 01:01:17,460 +الواجباتي، نسيت أسمهم، الواجباتي مجرد لأنه في + +847 +01:01:17,460 --> 01:01:20,580 +أسئلة ما أخدناها صرت أنا متخرجة إشي كنت ماشي أنتي، + +848 +01:01:20,580 --> 01:01:23,960 +أنتي الله بعينك علميلي بالأحمر على الأسئلة اللي ما + +849 +01:01:23,960 --> 01:01:28,280 +حدتهاش و بعديليها عشان أنا أشيلها من الواجب ده شوف + +850 +01:01:28,280 --> 01:01:31,400 +الطالبة، بس هي أشكال بواضح، يالا شغلوا تتأمل، و + +851 +01:01:31,400 --> 01:01:34,800 +أنا كمان بتأمل عليكوا، تفضلوا شلوليها أه بالنسبة + +852 +01:01:34,800 --> 01:01:38,160 +يا أنتي، في كلمة أخضر يهيأ معناها دايماً البيئة + +853 +01:01:38,160 --> 01:01:41,560 +dream marketing، dream economy، زي ما أنتي عارفة، + +854 +01:01:41,560 --> 01:01:46,950 +عايزةواضح؟ لأن لو شريتي كيس شبس بشكل واطلعت فيه + +855 +01:01:46,950 --> 01:01:50,710 +إيش مكتوب، طبعًا هذه كلها الكتابات دا كله تسويق، + +856 +01:01:50,710 --> 01:01:53,290 +اللي بنسميها البطاقة، اللي بنسميها بطاقة، بتلاقي + +857 +01:01:53,290 --> 01:01:57,250 +شاية، يعني حاطين صوت واحد شال الشبسية وحاطها في + +858 +01:01:57,250 --> 01:02:00,290 +الله يكرمكوا سلسلة المهمة، لإنها تسويق أخضر، واضح + +859 +01:02:00,290 --> 01:02:05,550 +ممتاز، اللي هي التسويق المستدان أو التسويق الأخضر، + +860 +01:02:05,550 --> 01:02:08,090 +أنا حاولت أن أقول كدا، لأن هذه مادة إنتوا إيه + +861 +01:02:08,090 --> 01:02:09,070 +بتاخدوها، + +862 +01:02:13,410 --> 01:02:19,430 +واضحة يا جماعة؟ «Hi Angie» مش كتبتي؟ آه تمام + +863 +01:02:19,430 --> 01:02:23,950 +كتبتش، عالف إذن الله اليوم الـ «Zoom» ركب وابصر + +864 +01:02:23,950 --> 01:02:26,610 +مال وقعد يعطيني أكتر من 40 دقيقة براحتي بس هذا + +865 +01:02:26,610 --> 01:02:28,790 +هيتعبني أنا في التحميل، ماشي فلأ أنا بدي أطلع من + +866 +01:02:28,790 --> 01:02:32,070 +المحاضرة و أرجع نبدأ في الموضوع التانيحابة تحكي يا + +867 +01:02:32,070 --> 01:02:35,270 +هيا إيش اللي عندك صوت تفضلي، حابة تحكي يا هيا؟ آه + +868 +01:02:35,270 --> 01:02:39,690 +تمام، في المثال تبعك بالنسبة للتسويق الأخضر كنت + +869 +01:02:39,690 --> 01:02:45,410 +حابة أطرح شركة يعني هي منتجها منتج مش صحي لكن + +870 +01:02:45,410 --> 01:02:49,730 +فعليًا بلشت تتدخل مابعد الاقتصاد اللي الأخضر فيها، + +871 +01:02:49,730 --> 01:02:54,680 +ولو تتوقع من شركة Coca Colaشركة «كوكاكولا» بتحاول + +872 +01:02:54,680 --> 01:02:57,840 +تسعى إنه هي تطبق مبادئ الاقتصاد الأخضر في + +873 +01:02:57,840 --> 01:03:02,360 +المواتجات تبايرها وأول استراتيجية، أول استراتيجية + +874 +01:03:02,360 --> 01:03:04,780 +ممكن هم طوا حلوين، هم طيبين، لا يا أنتي، إحنا في + +875 +01:03:04,780 --> 01:03:08,260 +السوق بتلاجئ تشغل مع حيتان، بس عشان صار إجباري + +876 +01:03:08,260 --> 01:03:12,660 +العدم من الترمساس بالبيئة، صار إجباري قوانين + +877 +01:03:12,660 --> 01:03:20,100 +إجباريةفهي عاملة كانت من سنتين تقريبًا زي مسابقة + +878 +01:03:20,100 --> 01:03:24,060 +اللي بيقدر يجمّع أكبر عدد من الإبوات الفارغة بيحصل + +879 +01:03:24,060 --> 01:03:27,700 +على مشروع صغير اللي هي تلاجة متنقلة تبيع لمنتجات + +880 +01:03:27,700 --> 01:03:31,140 +الـ«كوكاكولا» فهي استفادت منها على طريقتين لأن + +881 +01:03:31,140 --> 01:03:34,240 +الـpromotion للمشروع بنفس الوقت كمان إنه تكون من + +882 +01:03:34,240 --> 01:03:37,980 +ضمن الناس المحافظين على الـ«كوكاكولا» –Okay، هذا + +883 +01:03:37,980 --> 01:03:40,700 +هو التسويق الأخضر، وفينا كمان تسويق أكثر هو + +884 +01:03:40,700 --> 01:03:45,380 +التسويق عبر وسائل التواصل عبر أشلين أنترنتشو معنى + +885 +01:03:45,380 --> 01:03:48,420 +«Remarketing»؟ إنه أنا مادورش البيئة، مادورش ياشي + +886 +01:03:48,420 --> 01:03:52,560 +البيئة. كيف؟ عن طريق أخواتنا مثلًا، الآن أنت أكلتي + +887 +01:03:52,560 --> 01:03:55,660 +مرتبان مربّع، مش هترميه، هتغسليه وتحطي فيه مثلًا + +888 +01:03:55,660 --> 01:03:59,200 +دج على سبيل المثال، هذا تسويق أخضر، إنه العبوة + +889 +01:03:59,200 --> 01:04:04,260 +نفسها بعد المستهلك يستخدمها ويخلص السلع، يعمل حاجة + +890 +01:04:04,260 --> 01:04:09,000 +فيها مثلًا، واضح؟ممكن على الشكل إعادة تدوير، ممكن + +891 +01:04:09,000 --> 01:04:12,080 +ناس تانين يجيوا يعملوا إعادة تدوير، زي مثلًا مصانع + +892 +01:04:12,080 --> 01:04:15,240 +السفنج ومصانع الـPlastic مثلًا، تعمل إعادة تدوير + +893 +01:04:15,240 --> 01:04:18,380 +القصصات اللي بيزيد، هذا برضه كله تسويق أش، تسويق + +894 +01:04:18,380 --> 01:04:21,780 +أخضر، إن أحنا ما نلوّتش البيئة، طبعًا مش تلويت مش + +895 +01:04:21,780 --> 01:04:24,100 +بس إن أحنا نعمل عبوة كمان اللي هي الدخان اللي + +896 +01:04:24,100 --> 01:04:27,180 +بيطلع من المصانع، كمان لو فيه مواد ضارة في نفس + +897 +01:04:27,180 --> 01:04:30,420 +السلعة، لازم تكون الشاشة تلوية، تكون فيها تسويق + +898 +01:04:30,420 --> 01:04:32,260 +أخر، واضح يا جماعة؟ + +899 +01:04:36,870 --> 01:04:38,270 +أنا هاطلع و أرجع إن شاء الله، عفوا + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/mXeIbdb_7ho_raw.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/mXeIbdb_7ho_raw.srt new file mode 100644 index 0000000000000000000000000000000000000000..5aaf99674d98944a17e02b18d25472e4dfd53c98 --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/mXeIbdb_7ho_raw.srt @@ -0,0 +1,2025 @@ +1 +00:00:02,630 --> 00:00:09,050 +فاتن الـ «مايك» مفتوح عندك أعوذ + +2 +00:00:09,050 --> 00:00:11,230 +بالله من الشيطان الرجيم بسم الله الرحمن الرحيم + +3 +00:00:11,230 --> 00:00:13,150 +أهلا و سهلا بيكم في الجزر الرابع للأخوين من حداتنا + +4 +00:00:13,150 --> 00:00:15,290 +اليوم الممتعة والشيقة اللي هي الـLeadership أو + +5 +00:00:15,290 --> 00:00:20,630 +القيادة أنهينا الجزر السابق بسؤال هل تنجح القيادات + +6 +00:00:20,630 --> 00:00:26,150 +المسيبة؟ مين حاب يبدأ رأيه؟ مين حاب يدلي بدلوه؟ + +7 +00:00:26,150 --> 00:00:29,450 +مين حاب يشارك؟ يرفع إيده لو سمحته، يرفع إيده + +8 +00:00:34,390 --> 00:00:37,410 +طيب، قبل ما أرفع عيده، سؤال، في منطق فلسطيني بيقول + +9 +00:00:37,410 --> 00:00:42,850 +«تارك الحابل عن نابل»، إيش يعني؟ «تارك الحابل»، + +10 +00:00:42,850 --> 00:00:47,010 +«الحابل عن نابل»؟ –يعني كله على بعض وسايد الموضوع. + +11 +00:00:47,410 --> 00:00:54,050 +–باشي، ما هو إيش يعني؟ –يعني ما بيجيح الكل شخص + +12 +00:00:54,050 --> 00:00:56,850 +ياخد القرارات وبينفذها من غير إدارة ولا توجيهة. + +13 +00:00:57,490 --> 00:01:02,210 +–المقصود بتارك الحابل عن نابل، صور نفسك راكب حصان، + +14 +00:01:02,210 --> 00:01:05,320 +فلس،مش اللي هو راسان اللي بنمسكه فيه، بنواجه + +15 +00:01:05,320 --> 00:01:07,220 +الحصان، إحنا عن طريقه اللي هو الراسان، اللي هو + +16 +00:01:07,220 --> 00:01:10,120 +المقود، إحنا سايبينه، والحصان ماشي براحته، يمين، + +17 +00:01:10,120 --> 00:01:13,740 +يشمال، بيشتري بورجة، هذا المقصود بالحبل عنابل، + +18 +00:01:13,740 --> 00:01:17,160 +يعني زي لما أخذه واحد جاعد، رجل كنبة، كيف كان رجل + +19 +00:01:17,160 --> 00:01:22,340 +كنبة؟ما بيشارك باتخاذ القرارات، ما بتدخّل، ما + +20 +00:01:22,340 --> 00:01:25,940 +متجنّب دوره كقيادي. طبعًا، هذا مش موجود على + +21 +00:01:25,940 --> 00:01:28,300 +الواقع، كيف هيكون، مثلًا حكت «زميد كوتاو»، كيف + +22 +00:01:28,300 --> 00:01:32,200 +قائده مسيّب، لأ، هذا مش موجود، المقصود بالقيادة + +23 +00:01:32,200 --> 00:01:37,520 +المسيّبة، وجود نمط قيادي مع نمط أخرى، لذلك، عشان + +24 +00:01:37,520 --> 00:01:42,240 +نفهمها صح، + +25 +00:01:42,240 --> 00:01:54,600 +يستخدم القائد هذا النمط،بالإضافة لأنماط أخرى. كيف + +26 +00:01:54,600 --> 00:01:57,540 +يعني؟ طبعًا ما ينفعش تخلّي الدنيا تتخذر، هو عاملة + +27 +00:01:57,540 --> 00:02:03,120 +حالة قيادة، لأ مش هيك الشرع أو مش هيك الموضوع، مين + +28 +00:02:03,120 --> 00:02:08,620 +بيبدأ يوضح علنا، ويله bonus؟ يعني ممكن في بعض + +29 +00:02:08,620 --> 00:02:13,520 +الأحيان يكون مطلوب إنه يعتمد هذا النظام من القيادة + +30 +00:02:13,520 --> 00:02:17,840 +لما يكون، بتهيألي أنا لما يكون القرارات على مستوى + +31 +00:02:17,840 --> 00:02:21,440 +عالي،يعني الشخص اللي بديه ياخد القرارات أو الأشخاص + +32 +00:02:21,440 --> 00:02:23,780 +اللي بديه ياخدوا القرارات already في مناصب عالية + +33 +00:02:23,780 --> 00:02:30,400 +بيعرفوا عقبات هذا القرار وفاهمين أسبابه ونتائجه، + +34 +00:02:30,400 --> 00:02:33,120 +فممكن نتركهم أو عندهم الاختصاص أكتر من المدير + +35 +00:02:33,120 --> 00:02:37,960 +نفسه. «بتحومي هوا اللي جاب، عفوك يا عزيزي، بتحومي + +36 +00:02:37,960 --> 00:02:42,080 +هوا اللي جاب» «مين كمان حاب بيشارك؟» أه، تحلقين، + +37 +00:02:42,080 --> 00:02:43,540 +«مين حاب بيشارك؟» + +38 +00:02:46,490 --> 00:02:51,550 +يلّا يا هايا، نسمع هايا، تفضّلي قبلهاتمام، أنا نفس + +39 +00:02:51,550 --> 00:02:58,110 +فكرة نسمة بشوف إنه لما كنا في مستوى إداري عالي + +40 +00:02:58,110 --> 00:03:02,910 +مثلا في الإدارة العليا والقرار محتاج إنه يكون على + +41 +00:03:02,910 --> 00:03:08,970 +مستوى فبيكون معنا فرصة إن إحنا نعطي حرية كل حد + +42 +00:03:08,970 --> 00:03:12,410 +يعطي شو الأشياء، يقترح الأشياء اللي بيشوفها مناسبة + +43 +00:03:12,410 --> 00:03:16,850 +لإنه بنكون متأكدين بالآخر النتيجة طلعت من مستوى + +44 +00:03:16,850 --> 00:03:20,290 +كان قادر على التحكم في هذا الموقفويمكن بشوف في + +45 +00:03:20,290 --> 00:03:24,770 +شغلة تانية بتظبط هادي أكتر في المشاريع اللي خلّيني + +46 +00:03:24,770 --> 00:03:28,350 +أقول مش رسمية زي اللي بتكون المشاريع الرياضية وان + +47 +00:03:28,350 --> 00:03:32,650 +أنا بحتاج ابتكار فبأعطي مساحة أكتر للناس عشان نطلع + +48 +00:03:32,650 --> 00:03:36,930 +عندهم مستوى الإبداع بدون ما يحسوا أنه في قيود أو + +49 +00:03:36,930 --> 00:03:40,110 +في رسمية في الموضوع Okay شكرا على الإجابات طبعا + +50 +00:03:40,110 --> 00:03:43,130 +أنا ماخدة بقى إن الإجابات اللي اتقدمت مجزلة على + +51 +00:03:43,130 --> 00:03:46,900 +القائد نفسي إنه في عندنا مرقصينمتى تنجح القيادة + +52 +00:03:46,900 --> 00:03:49,940 +المساعدة، حسب نوع المرأوسي، شو مبقى، أنا بيدك تبقى + +53 +00:03:49,940 --> 00:03:55,080 +أمتى لو أنتوا أفهموا لحالكوا، محطة NASA لغزو + +54 +00:03:55,080 --> 00:03:58,760 +الفضاء، + +55 +00:03:58,760 --> 00:04:05,700 +طبعا، هيكون يوجد بها طاقة بإدارة، للشغل طبعا، وإيش + +56 +00:04:05,700 --> 00:04:09,740 +فيها كمان؟ فيها علماء، + +57 +00:04:09,740 --> 00:04:15,640 +علماء NASA، بيرفعن جبله نوع أي اسم اللهواحد عالم + +58 +00:04:15,640 --> 00:04:21,900 +كبير، نقوله ليش متأخر؟ إيش رأيكوا؟ ‏- لأ ‏- لأ ‏- + +59 +00:04:21,900 --> 00:04:24,640 +لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ + +60 +00:04:24,640 --> 00:04:24,640 +‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- + +61 +00:04:24,640 --> 00:04:24,640 +لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ + +62 +00:04:24,640 --> 00:04:25,500 +‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- لأ ‏- + +63 +00:04:25,500 --> 00:04:33,500 +لأ ‏- لأ ‏- لأ + +64 +00:04:33,500 --> 00:04:39,420 +‏-أنا مش عايزة لإيجابتي، أنا شايفة نفس الكلام إنه + +65 +00:04:39,420 --> 00:04:44,140 +في ثقة إنه هذا الشخص متخصص وقريج عارف نتائجه مش + +66 +00:04:44,140 --> 00:04:48,320 +أنا اللي حكي، مش أنا اللي بزمل بالحكي أنا خد بالك + +67 +00:04:48,320 --> 00:04:50,500 +يا جماعة مش أنا اللي بحكي يعني أنا صاريفة الدكتورة + +68 +00:04:50,500 --> 00:04:54,000 +يعني اللي سمحاننا الحق في التعبير عن الرأي ماشي، + +69 +00:04:54,000 --> 00:04:57,240 +أنت الأطباء متخصصين لكن مش هم، مش هم الفريق + +70 +00:04:57,240 --> 00:05:03,200 +المعنية العلماء NASA القائد في المحطة أو المدير + +71 +00:05:03,200 --> 00:05:05,880 +يوجه الإداريين + +72 +00:05:09,330 --> 00:05:14,910 +ماشي، دكتاتوري، دموقز، موعايز، لكن العلماء لا + +73 +00:05:14,910 --> 00:05:18,710 +يستطيعوا، ممكنش يوجّههم أو يقولهم ليش اتأخذ أو + +74 +00:05:18,710 --> 00:05:26,250 +ليش، يتركهم يقودون أنفسهم بأنفسهم، ليش؟ لأنهم + +75 +00:05:26,250 --> 00:05:32,090 +بلغوا من العلم دروته، + +76 +00:05:32,090 --> 00:05:38,940 +يقول العلماء غزو فضاء، ماشي،صعب أجي أقول ليش متأخر + +77 +00:05:38,940 --> 00:05:44,400 +أو روح يشتغل، لأ، خلّيه براحته، فهنا المقصود بترك + +78 +00:05:44,400 --> 00:05:46,900 +الحابل على الغابة، أو المقصود بالمسيبة، مش + +79 +00:05:46,900 --> 00:05:52,700 +المؤسسة، لأ، هنا بتكلم عن المرؤوسين، أصلا مالوش + +80 +00:05:52,700 --> 00:05:57,860 +مرؤوس هذا، وجد أنه عايز، بيحضر، حدش بيقول ليش حضرت + +81 +00:05:57,860 --> 00:06:02,130 +أو ليش أتأخرت، ماشي، أنا بس بتاخدها،ليش حصرين + +82 +00:06:02,130 --> 00:06:05,730 +السلطة اللي ماخدها المسيبة في إنه ييجي أو مايجيش + +83 +00:06:05,730 --> 00:06:11,410 +أو يحضر أو يشتغل؟الأساسية في NASA يعني القرارات + +84 +00:06:11,410 --> 00:06:14,370 +اللي هي تبع تبع الغزو الفضاء وإنه ناخد هدى سفينة + +85 +00:06:14,370 --> 00:06:17,410 +ولا هدى سفينة ولا هدى تصنيعها غير ولا هدى غير، لأ + +86 +00:06:17,410 --> 00:06:19,690 +برضه أنا بشوف إن أنا مانفعش أتكون بشكل فردي أنا + +87 +00:06:19,690 --> 00:06:21,790 +بشوف يعني أنا بحضر الـNational Geographic إنهم + +88 +00:06:21,790 --> 00:06:25,150 +يشتموا وبيستخدموا خُد يبقى لك أن اسمع، شكرا على + +89 +00:06:25,150 --> 00:06:28,230 +السؤال، أنا ماقولتش عالم، قولت مجموعة علماء، هم + +90 +00:06:28,230 --> 00:06:31,130 +جاعدينهم، مجموعة علماء، هم مع بعض، وعندما هم + +91 +00:06:31,130 --> 00:06:35,930 +عايزين يحضروا، يتخدوا قرار، ماحدش بقدر يبعتلهمحتى + +92 +00:06:35,930 --> 00:06:38,050 +لو بعتناله ما يجيوش، ما بيحقش إيه لنا نقول له «مش + +93 +00:06:38,050 --> 00:06:41,390 +ما يجيتوش»؟! في فرق، أنا فرقي بين الإداريين + +94 +00:06:41,390 --> 00:06:44,870 +الموظفين اللي في «ناسا» والفنيين اللي معاهم في + +95 +00:06:44,870 --> 00:06:48,970 +«ناسا» وبين العلماء اللي هم دروة العلم، ما بيطلعش + +96 +00:06:48,970 --> 00:06:52,830 +علم أولي لأطلق صاروخ نكتشف، لأ، هم مجموعة علماء، + +97 +00:06:52,830 --> 00:06:56,590 +بلغوا أعلى قمة في العلم، فما بينفعش نجيبلهم رئيسة، + +98 +00:06:56,590 --> 00:06:58,970 +لإن ما بيظبطش أصل أصل، هم بيرضوش على فكرة، + +99 +00:06:58,970 --> 00:07:03,840 +فبنتركهم، نفس الكلام يمكن أبسط على الجامعاتنفس + +100 +00:07:03,840 --> 00:07:10,020 +الكلام موجود عندك حملة درجات professor هو عالم، هو + +101 +00:07:10,020 --> 00:07:15,560 +إيش؟ عالم اتفضل يحضر يحضر الـProf لما يحضر بشرفنا + +102 +00:07:15,560 --> 00:07:19,460 +حضوره الزملاء أو الأقل منه في الدرجات العلمية + +103 +00:07:19,460 --> 00:07:26,200 +طبعاً فيه درشين عندك مين؟ حملة ماجستيرية دول درجة؟ + +104 +00:07:27,360 --> 00:07:30,180 +ودكتورة أستاذ مساعد درجة، أنا أستاذ مساعد، بعين هو + +105 +00:07:30,180 --> 00:07:33,680 +أستاذ مشارك، بعين professor، يعني ضايقليك حتة كدا، + +106 +00:07:33,680 --> 00:07:38,100 +ماشي، فهو لما يحضر معانا إحنا بنفرح، هو بشرفنا، هو + +107 +00:07:38,100 --> 00:07:42,320 +عالم، عنده خبرات لمحدودة، مش معقول نقوله ليش بيجي + +108 +00:07:42,320 --> 00:07:46,940 +على الشماعة، زواقيا بصير، لأ طبعا، هذا المقصود + +109 +00:07:46,940 --> 00:07:50,640 +بالقيادة إيش المسايبة، نفس الشيء مراكز البحث + +110 +00:07:50,640 --> 00:07:51,260 +العلمي، + +111 +00:07:54,240 --> 00:07:57,760 +فعنده العلماء بنوقف، مافي قيادة، هو بيقود نفسه + +112 +00:07:57,760 --> 00:08:03,000 +أصلًا، ماشي؟ لكن بجيء، طبعًا الجامعة عندك، همد + +113 +00:08:03,000 --> 00:08:11,940 +البروفيسورة، بنقول مسيبة، لكن باقيت طواقم العمل في + +114 +00:08:11,940 --> 00:08:22,750 +الجامعة اكتاتورية أو ديمقراطية، حسب الموقف.عندك في + +115 +00:08:22,750 --> 00:08:24,830 +الجامعة فيه إداريين، تعيين القوة والتسجيل وتعيين + +116 +00:08:24,830 --> 00:08:29,390 +المالية وتعيين شؤون الطلبة والكليات، هدولة إدارين، + +117 +00:08:29,390 --> 00:08:32,650 +زي أي إدارين في أي مؤسسة، هدولة إلهم مدراء وإلهم + +118 +00:08:32,650 --> 00:08:35,130 +قادة وتعيشي معاهم ليش ماتأخر وليش جاي بدر وليش + +119 +00:08:35,130 --> 00:08:39,890 +ماخد إجازة، إذا دا مش مقصود، إذا مافيش مؤسسة في + +120 +00:08:39,890 --> 00:08:41,910 +العالم، أصلا بتكون مؤسسة فاشرة، مافيش مؤسسة مافيش + +121 +00:08:41,910 --> 00:08:45,410 +فيها مدير أو مافيش فيها قائد، واضح؟ بس هو أحيانًا + +122 +00:08:45,410 --> 00:08:50,920 +الشرح أو الكتابات اللي في الموضوع،صور أنه زي قيادة + +123 +00:08:50,920 --> 00:08:53,700 +المسايبة للمقام، بتصور إنه في سيارة ناشرة من غير + +124 +00:08:53,700 --> 00:08:58,760 +سواج، هتنزل على البحر، عفو كتير، هذا المقصود من + +125 +00:08:58,760 --> 00:09:04,420 +المسايبة، إنه في عنا فئة من الموظفينمبنقدر أو من + +126 +00:09:04,420 --> 00:09:07,820 +الناس مبنقدرش إحنا نقولهم ليش ومش ليش و تعالوا + +127 +00:09:07,820 --> 00:09:10,360 +تعالوا ندروا أوامركم، مين هما دول الفئة اللي هم + +128 +00:09:10,360 --> 00:09:14,800 +صفوة العلماء، سواء كانوا في NASA أو في مراكز بحثية + +129 +00:09:14,800 --> 00:09:16,840 +أو في الجامعات الموجودين اللي هم حملت + +130 +00:09:16,840 --> 00:09:19,920 +الـProfessor، لكن الأطباء لأ، لما توحد من البلد + +131 +00:09:19,920 --> 00:09:22,820 +حكت المختصين، لأ، بتختلف، العلماء ليه المختصين + +132 +00:09:22,820 --> 00:09:27,440 +أنتي؟ يعني مثلا هو أخصائي أطفال، بس ممكن مايكونش + +133 +00:09:27,440 --> 00:09:31,230 +عالم على فكرة، هو أخد هالشهادة ووقف،ماكملش + +134 +00:09:31,230 --> 00:09:34,630 +المشوار، المشوار العلمي مانوش نهائي على فكرة، + +135 +00:09:34,630 --> 00:09:39,290 +عشانها كان موجودناش مختصين لأنه إشي تاني. واضح؟ + +136 +00:09:39,290 --> 00:09:44,350 +إذن المسايبة نستخدمها مع وجود، هي بلاش نوع + +137 +00:09:44,350 --> 00:09:48,550 +المرقصين، لأنهم أصلا مش مرقصين، نوع الفئة، مش + +138 +00:09:48,550 --> 00:09:52,850 +مرقصين هما، واضح؟ واضحة الصورة ولا عيدها؟ إذا ما + +139 +00:09:52,850 --> 00:09:55,190 +تصوريش، لأ لحظة، إنه لما شرحنا القيادة المسايبة، + +140 +00:09:55,190 --> 00:09:59,050 +معناه دخلتي أنتي على مكتب المدير، ماجدتش حدا، لأ، + +141 +00:09:59,050 --> 00:10:02,780 +أهو مافيش حدا، لأ لأ،هي في فئة معينة في هذه + +142 +00:10:02,780 --> 00:10:05,580 +المؤسسة، +ما حدش فجأة يدخّل ويقولّهم أنت وين ولا مش + +143 +00:10:05,580 --> 00:10:09,980 +وين، اللي هم العلماء وتعامل البحث العلمي، واضح؟ + +144 +00:10:09,980 --> 00:10:16,780 +واضح. لكن لو السلبيات طبقت خطأ مع الإداريين، شوف + +145 +00:10:16,780 --> 00:10:20,100 +إيش هيصير، هيصيروا كلهم قيادات ومزعمات، ما شاء + +146 +00:10:20,100 --> 00:10:24,280 +الله، والمؤسسة هتضيع، هنا بيحكي لو تم تطبيقها على + +147 +00:10:24,280 --> 00:10:29,260 +مش هم، بالغلط، إذا تم تطبيقها على فئة مش هي، واضح؟ + +148 +00:10:29,930 --> 00:10:33,790 +طبعًا عالم، عنده رقابة داتية، إنسان فاهم، إنسان + +149 +00:10:33,790 --> 00:10:37,910 +خايف عن مصلحة الشغل، بيكون عادة أكبر في السن على + +150 +00:10:37,910 --> 00:10:40,110 +فكرة الناس هذه، أكبر في السن يعني، مش هاجيب مدير + +151 +00:10:40,110 --> 00:10:43,310 +أصغر منه عينه عليه، أكبر في السن بيكون. واضحة ولا + +152 +00:10:43,310 --> 00:10:51,590 +عيدها؟ عيدها، وصلت الفكرة؟ –وصلت، واضحة. –صحي + +153 +00:10:51,590 --> 00:10:59,830 +الشعب لنسمع. –اسحق، اسحق يا شعب. –صحي ويولد.ماعرفش + +154 +00:10:59,830 --> 00:11:05,290 +ليش صمت بعض المبادئ الجزء الأخير. فضلي، فضلي كملي. + +155 +00:11:06,480 --> 00:11:10,240 +زي ما حكينا بالأول إنه حكينا النظرية الأولى وهي + +156 +00:11:10,240 --> 00:11:13,740 +نظرية الصفات النظرية التانية هي السلوك وعددنا إنه + +157 +00:11:13,740 --> 00:11:17,400 +بيندرج تحتها الديمقراطية والدكتورية والمسيبة أو + +158 +00:11:17,400 --> 00:11:21,620 +الغيل الموجهة النظرية الثالثة من نظرية القيادة هي + +159 +00:11:21,620 --> 00:11:24,640 +نظرية الموقفية أو الظرفية اللي هي الـSituational + +160 +00:11:24,640 --> 00:11:30,240 +اللي هي بتتأثر بالموقف اللي إحنا فيه وبالمرؤوسين + +161 +00:11:30,240 --> 00:11:35,950 +وبعدد عوامل خالجية«النبي محمد صلى الله عليه وسلم + +162 +00:11:35,950 --> 00:11:37,270 +كان قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +163 +00:11:37,270 --> 00:11:37,530 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +164 +00:11:37,530 --> 00:11:39,590 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +165 +00:11:39,590 --> 00:11:40,990 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +166 +00:11:40,990 --> 00:11:47,010 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +167 +00:11:47,010 --> 00:11:49,490 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +168 +00:11:49,490 --> 00:11:52,530 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +169 +00:11:52,530 --> 00:11:54,810 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +170 +00:11:54,810 --> 00:11:56,530 +قائد موقفي» «النبي محمد صلى الله عليه وسلم كان + +171 +00:11:56,530 --> 00:11:58,540 +قائد موقفي» «النبي محمد صلى الله عليه وسلمإيش + +172 +00:11:58,540 --> 00:12:03,420 +تاريخها وبإيش بتشتغل وإيش تاريخ الأساليب القيادية + +173 +00:12:03,420 --> 00:12:07,200 +فيها عمر القائد وخبرته لأنه برضه المرؤوسين + +174 +00:12:07,200 --> 00:12:12,560 +بيتأثروا بعمر القائد وخبرته حجم الجماعة المقادة + +175 +00:12:12,560 --> 00:12:16,120 +طبعًا إذا كان حجم المرؤوسين كبير بيختلف عن إن حجم + +176 +00:12:16,120 --> 00:12:20,700 +المرؤوسين صغير أو مسيطر عليه ثقافة المرؤوسين + +177 +00:12:21,740 --> 00:12:26,940 +الثقافة، هل التعاون والتجاوب مع القائد أو لأ؟ + +178 +00:12:26,940 --> 00:12:31,140 +المجتمع المحيط بالمنظمة؟ المناخ النفسي للمنظمة؟ هل + +179 +00:12:31,140 --> 00:12:34,560 +هم متعاونين، متحابين؟ والوقت المطلوب لاتخاذ + +180 +00:12:34,560 --> 00:12:37,860 +القرار، هل بسرعة أو معناه وقت كافي؟ كل هذه الأشياء + +181 +00:12:37,860 --> 00:12:43,480 +أو العوامل كافة بتجتمعوا، بتلعب دور في إنه القائد + +182 +00:12:43,480 --> 00:12:51,280 +يتخذ القرار أو يتخذ القرار في هذه اللحظة وفيلحظة، + +183 +00:12:51,280 --> 00:12:59,020 +أخبريني، عشان بدي أداخل راحة + +184 +00:12:59,020 --> 00:13:05,780 +الصورة يا نسمة أو راحة المقطع الفيديو أنا طفيتها، + +185 +00:13:05,780 --> 00:13:10,480 +لأن بنتي أرجع تتنط عندى أهلا وسهلا يا أنتي، خليني + +186 +00:13:10,480 --> 00:13:12,540 +نشوفها، نشابه فيها، نشوفها حلوة زي أمها ما شاء + +187 +00:13:12,540 --> 00:13:18,020 +الله ولا حلوة زي القادة بابنا + +188 +00:13:18,020 --> 00:13:23,840 +يحميهم يا أنتي، بابنا يحفظهمبالظبط يا عزيزي ناخد + +189 +00:13:23,840 --> 00:13:27,980 +موقف يا أخوان الـ «جنجيش» على «البنت الحمام» + +190 +00:13:30,960 --> 00:13:35,680 +أنا كنت بشرح قبل كام من يوم، طالبة بدها جاوب من + +191 +00:13:35,680 --> 00:13:39,140 +السنة الأولى، ففتحت ال «مايك»، فإمها، إم الطالبة، + +192 +00:13:39,140 --> 00:13:42,880 +بتحكي لولد أخوها «والله لاشيلك»، أنا سمعت «والله + +193 +00:13:42,880 --> 00:13:45,180 +لاشيك»، أنا قلت لها أستني سهل ماشي نجاوب، احكي + +194 +00:13:45,180 --> 00:13:47,700 +لإمك حرامه، أنه هذه دعوة، أصولنا نحكي في الدعوة + +195 +00:13:47,700 --> 00:13:50,160 +على الأطفال، حرام، مابصريش، بتحكي «لا يمسكي، + +196 +00:13:50,160 --> 00:13:53,960 +مابتضربوش»، قلت لها بس برضهدخلنا في الـ «أنا أم + +197 +00:13:53,960 --> 00:13:56,780 +تربية» حديثة يا دكتورة، أنت لايس بدربش ولا بغلط + +198 +00:13:56,780 --> 00:14:01,060 +ولا بعمل حاجة. ما بصحش، انا انتشر فيديو زين هذا + +199 +00:14:01,060 --> 00:14:03,440 +اللي بيحكي الله ينقبلك، أنا يوم هسيبت الفيديو و + +200 +00:14:03,440 --> 00:14:06,520 +أركزت على كلمة الله ينقبك، حرام الدعاء على الأطفال + +201 +00:14:06,520 --> 00:14:09,320 +أو الحرام الدعاء على أي حدك، بتخاف أبواب السماء + +202 +00:14:09,320 --> 00:14:13,060 +مفتوحة وتستجاب وتندم طول عمرها، ماشي، قول الله + +203 +00:14:13,060 --> 00:14:15,460 +يهديك، الله يخليك، الله يصلحك، الله ينجحك، الله + +204 +00:14:15,460 --> 00:14:18,220 +يوافقك، بلاش يونكوا بكوياخك و يشيلكوا و يرميكوا و + +205 +00:14:23,420 --> 00:14:28,100 +الآن بدأت أطرح سؤالي بالـ «نيجابا»، جاملة كام من + +206 +00:14:28,100 --> 00:14:32,260 +السنة، جاملة سنتين، صار انقلاب في تركيا، أقولكوا + +207 +00:14:32,260 --> 00:14:35,040 +حضرتواه، بقت مباشرة وحضرتوا بعدين، أنا حضرته بعدين + +208 +00:14:35,040 --> 00:14:38,280 +أفريقا، رغم أن كل طالبتي بفكر أني بحضر معاهم، بس + +209 +00:14:38,280 --> 00:14:45,080 +أنا ماكنتش بحضر، طلعوا الناس، والنساء في الأرياف + +210 +00:14:45,080 --> 00:14:48,920 +طلعوا بشوابك العجين، واللي طلعت بالعصاية، واللي + +211 +00:14:48,920 --> 00:14:53,390 +طلعت بسكينة اللحمة، وكلهم طلعوا ضد الانقلاب،بدهم + +212 +00:14:53,390 --> 00:14:57,370 +أردوغان، ماشي؟ ويقولوا طلعوا لبس تضنج يعني مافيش + +213 +00:14:57,370 --> 00:15:01,670 +وقت نوعي يغير، كلهم طلعوا في الشوارع السؤال ليش + +214 +00:15:01,670 --> 00:15:11,510 +الشعب طلع؟ وليش الشعب خدوا انقلاب؟ هي السؤال حب + +215 +00:15:11,510 --> 00:15:15,270 +القائد اللي هو الـ«أردوغان» هم بيحبوا أردوغان، + +216 +00:15:15,270 --> 00:15:17,810 +ليش؟ لأن الموقف بالطلب + +217 +00:15:17,810 --> 00:15:21,550 +بـ……………………………………………………………………………………………………………………………… + +218 +00:15:32,520 --> 00:15:33,920 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +219 +00:15:35,580 --> 00:15:40,380 +الأكتر هي هنا قدرة تأثيره في الناس حتى وقت ما كان + +220 +00:15:40,380 --> 00:15:44,220 +محتاج حد يدافع عنه فكان هو الشعب أول حد ما طلع + +221 +00:15:44,220 --> 00:15:49,300 +بعترض لهذا الإنقلاب وبيأيد لهذا، حد بيبين مدى + +222 +00:15:49,300 --> 00:15:52,960 +تأثيره على الشعب كان طبعا هم عندهم نظام أحساب، فيه + +223 +00:15:52,960 --> 00:15:57,160 +من الشعب طلع من حزبه، مش مشكلة، دي سهلةعارفين إنه + +224 +00:15:57,160 --> 00:16:01,960 +يوم الإنقلاب طلع ناس من المعارضين وناس من الأحزاب + +225 +00:16:01,960 --> 00:16:08,260 +الأخرى اللي معارضة في مجلس النواب، ماشي؟ إتنهينا + +226 +00:16:08,260 --> 00:16:13,280 +دليل النجاح، بدل المعارضين طلعوا بدهم إياك تضلي + +227 +00:16:13,280 --> 00:16:17,860 +كرئيسة، إتنهينا النجاح، طب ما هو السؤال؟ مش شرط + +228 +00:16:17,860 --> 00:16:20,820 +أحبه، يعني في ناس من المعارضين جالوا أحنا كشخص + +229 +00:16:20,820 --> 00:16:24,420 +مانحبوش، الموضوع نفسي، يعني تحبيتك رهيب، رجعلك، + +230 +00:16:24,420 --> 00:16:28,700 +لكنإنجازاته، أعماله، أنا طلعت عشان إنجازاته، يعني + +231 +00:16:28,700 --> 00:16:30,860 +طلعت، السيد حكت، جات، أنا أول حاجة بنتمي لحزب + +232 +00:16:30,860 --> 00:16:36,480 +معارض، مش من أحزابه، ماشي؟ طب ليش طلعت يا حجة بدل، + +233 +00:16:36,480 --> 00:16:40,780 +هي صبية، ليش طلعت يا أخت بدل، انتي مش وائدة، وائتة + +234 +00:16:40,780 --> 00:16:44,180 +النجاح؟حكت إن هي أمها عايشة في قرية وهي بتشتغل في + +235 +00:16:44,180 --> 00:16:47,940 +المدينة، وزمان كانت اتغلب كتير، مافيش طريق مماهدة + +236 +00:16:47,940 --> 00:16:52,040 +توصل أمها، تطل عليها كل سبوع، بتحكي هو إجا مهد + +237 +00:16:52,040 --> 00:16:55,840 +الطريق، وعمل إسفلتات، وصارت مواصلة متاحة، فصرت + +238 +00:16:55,840 --> 00:16:58,960 +أروح لأم البساطة، ورجع لأم البساطة، إذن هي، بما إن + +239 +00:16:58,960 --> 00:17:02,560 +الإنجازات لمزت حياتها الشخصية، هي عشان هيكظلعت، + +240 +00:17:02,560 --> 00:17:07,360 +إذن هنا نجاح القائد.فيه له بعض المواقف، طبعًا هو + +241 +00:17:07,360 --> 00:17:11,760 +أنا بحكي بشكل عام، مالكوش علاقة في وجه نظري فيهم، + +242 +00:17:11,760 --> 00:17:16,260 +موضوع خاص. بعض المواقف بظهر فيها دجان بوزع ألعاب + +243 +00:17:16,260 --> 00:17:20,100 +على الأطفال، ماشي، يعني واحد فلسطيني كان هو ولاده + +244 +00:17:20,100 --> 00:17:22,460 +ماشيين في الشارع جاب الـCorona، جال ماشوفت إلا + +245 +00:17:22,460 --> 00:17:26,740 +الـBus واقف، Bus، خمسين راكب، جال هو الدجان نازل، + +246 +00:17:26,740 --> 00:17:29,360 +طبعًا هي هادى حنكة، إنه إنتي ماتت، الناس، يعني لو + +247 +00:17:29,360 --> 00:17:31,960 +في واحد يطخه ولا إيش، ميعرفش إنه فيه في الـBus، هو + +248 +00:17:31,960 --> 00:17:37,630 +في الـBus، مش لازم رايح جاي بالجال هو نازل، هى + +249 +00:17:37,630 --> 00:17:41,090 +أرضه جالة، سلم على ابنى، وإنتوا من وين؟ إحنا من + +250 +00:17:41,090 --> 00:17:43,130 +فلسطين، من وين هو فلسطين من غزة؟ وأهلا وسهلا، + +251 +00:17:43,130 --> 00:17:46,310 +وأعطاء ألعاب، جال أنا كنت متفاجأة إن شوفته قدامي + +252 +00:17:46,310 --> 00:17:49,670 +وأعطى ابنى ألعاب، يعني مش متصورة الموقف، لأنه إحنا + +253 +00:17:49,670 --> 00:17:52,250 +جايين من بيئة، مابنشوفش الشغلات هادرة، بنشوفها بس + +254 +00:17:52,250 --> 00:17:56,510 +كلام لفعل، ماشي، النظرية الموقفية هي إن القائد + +255 +00:17:56,510 --> 00:18:01,250 +الناجح يتصرف حسب الموقف،واضح؟ يعني هو بيدروح يوزع + +256 +00:18:01,250 --> 00:18:04,830 +ألعاب على الأطفال، ليش ياخد عسكر؟ ممكن عسكر مدني، + +257 +00:18:04,830 --> 00:18:08,790 +لابسين مدني، آه، وليش يعمل رسميات وجصص؟ بدك توزع، + +258 +00:18:08,790 --> 00:18:12,270 +زي مثلًا، يمكن شوفتوا موقف، في رمضان هذا أنا كنت + +259 +00:18:12,270 --> 00:18:16,210 +وين؟فأنا يوم هتحدد زملائي في الدكتوراه، بقولهم + +260 +00:18:16,210 --> 00:18:18,290 +«هذا الشاب فلسطيني و أنا متأكدة»، يوم هالشاب + +261 +00:18:18,290 --> 00:18:21,370 +فلسطيني في رمضان، راح باعتلي الـ «The Great Email» + +262 +00:18:21,370 --> 00:18:23,990 +اللي يمكن تشوفته «تعال أستحر معانا»، هو لمعاقزة + +263 +00:18:23,990 --> 00:18:27,030 +بتحابل، اتفاجأت إنه أدوان برضو عليه بيقولوا «ساعة + +264 +00:18:27,030 --> 00:18:29,670 +و أكون عندك، بس بشرط، أنا لما أستحر، بكون فيه شاي» + +265 +00:18:30,000 --> 00:18:34,000 +فعمل لخمر في السكن الطلابي وجهزه، وفعلا كانوا + +266 +00:18:34,000 --> 00:18:36,660 +متفاجئين إنه فعلا بعد ساعة دوان إجا وقعد في نص + +267 +00:18:36,660 --> 00:18:39,600 +الموب، بتسحب، أنا قلت له إن أنا متأكد، هو يوم يكتب + +268 +00:18:39,600 --> 00:18:41,500 +وشاب عربي، قلت له إن أنا متأكد إنه فعلا طلع + +269 +00:18:41,500 --> 00:18:44,980 +فلسطيني، العمري لأد ما اتجهيش من أي حد ببسيط يعني، + +270 +00:18:44,980 --> 00:18:49,910 +فهذه هي الموقف.جاي السحر، يجيب معاه عسكر وطخ ونار + +271 +00:18:49,910 --> 00:18:54,970 +وابس؟ لأ، موقف، ماشي؟ النظرية الموقفية، إن القائد، + +272 +00:18:54,970 --> 00:18:59,990 +وهنا تكمل النجاح، يقدر يصرف حسب إيش الموقف، الموقف + +273 +00:18:59,990 --> 00:19:02,530 +بده حسن بحسن، الموقف بده تراخي بتراخي، الموقف + +274 +00:19:02,530 --> 00:19:05,150 +قاعدين بشوشين زي ما تقولنا، «لمّا تحين راحت على + +275 +00:19:05,150 --> 00:19:08,210 +الأزر، راحت على الطرح»، تختلف الوضع، نفس الشيء، + +276 +00:19:08,210 --> 00:19:10,890 +ماشي؟ طبعا القيادة الموقفية مش ببساطة أي حد ينجح + +277 +00:19:10,890 --> 00:19:15,940 +فيها،واضح؟ كترات بقالها عدة عوامل، من ضمنها، تجربة + +278 +00:19:15,940 --> 00:19:20,900 +الشخص، طبعًا أردوجان كان رئيس بلدية إسطنبول، فهو + +279 +00:19:20,900 --> 00:19:23,440 +كان عنده خلفية منيحة في قيادة المناصب وشغل المناصب + +280 +00:19:23,440 --> 00:19:27,360 +والتعامل مع الناس ودراسة طبيعته، ماشي، العمر بالعب + +281 +00:19:27,360 --> 00:19:32,200 +دول، طبعًا، تاريخ المؤسسة، إيش كان، الناس هدولة، + +282 +00:19:33,080 --> 00:19:37,280 +كيف تتعاملي معاهم؟ تقافة الناس هو خدم شخصي يعني + +283 +00:19:37,280 --> 00:19:42,620 +وصلوا في مرحلة في تركيا بالذات وطبعا ماليزيا أنهم + +284 +00:19:42,620 --> 00:19:47,080 +ييجوا لنسمة تدجوا على باب نسمة، نسمة عليك ديون؟ أه + +285 +00:19:47,080 --> 00:19:49,620 +والله، بيسدوا، وصلت لمرحلة إن الحكومة سد ديون + +286 +00:19:49,620 --> 00:19:55,560 +الناس، ماشي؟واحدة بدأت تروح تعمل عملية في مستشفى + +287 +00:19:55,560 --> 00:19:58,820 +خاص، خمس نجوم، بتروح بتعملها، وبتبعت الفتورة + +288 +00:19:58,820 --> 00:20:02,000 +لحكومة السندها، فالقائد، لما عملنا الشغلات هذه، + +289 +00:20:02,000 --> 00:20:05,220 +وصل فينا لمستورة رفاهية، هنتمسك فيه، عفيه، مش + +290 +00:20:05,220 --> 00:20:10,260 +هالاجي زيه Africa، ماشي، تقفت المرؤوسين،المشجع مع + +291 +00:20:10,260 --> 00:20:14,280 +نفسه، هل مشجع ولا لأ؟ المناخ النفسي، الوقت + +292 +00:20:14,280 --> 00:20:16,940 +المطلوب، هل الوقت فيه واجب نقعد نتشاور، نبتخد + +293 +00:20:16,940 --> 00:20:20,940 +قرارات ولا بدنا حسم زي ما تقولنا شاب حريق المؤسسة؟ + +294 +00:20:20,940 --> 00:20:25,300 +واضح، هذه كلها نظرية موقفية وكان النبي ﷺ كقائد + +295 +00:20:25,300 --> 00:20:29,700 +نموذج للقيادة الموقفية، بتقرا إنه كان يجلس مع طفل + +296 +00:20:29,700 --> 00:20:32,750 +صغير عصفور ومات دوسي،كان مع زوجاته بالصحابة في + +297 +00:20:32,750 --> 00:20:34,930 +شكل، مع الصحابة شكل، في الغزو شكل، مع اللي عدا + +298 +00:20:34,930 --> 00:20:37,310 +شكل، في المسجد شكل، وغير كده وغير كده، هذه النظرية + +299 +00:20:37,310 --> 00:20:43,270 +الموقفية، وهي من أنجح أنواع الأنماط والنظرية، + +300 +00:20:43,270 --> 00:20:47,630 +تفضلي قبلها. «أف النظرية» معنى هي نظرية القوة + +301 +00:20:47,630 --> 00:20:52,540 +القيادية واللي بتنص وبتقترحإن تأثير القائد ومدى + +302 +00:20:52,540 --> 00:20:58,760 +نجاحه يرتبط بمدى امتلاكه أو حاوزته للقوة القيادية + +303 +00:20:58,760 --> 00:21:03,340 +وقسمة القوة القيادية إلى خمسة أسس وهي قوة الـ… + +304 +00:21:03,340 --> 00:21:06,940 +أكمل؟ + +305 +00:21:06,940 --> 00:21:12,640 +آه، آه، تمام، وإن القوة القيادية التي يمتلكها + +306 +00:21:12,640 --> 00:21:16,640 +القائد ويستخدمها للتأثير على مرؤوسينه تنقسم إلى + +307 +00:21:16,640 --> 00:21:22,410 +خمس أساسية وهيقوة المكافأة الـ Reward Power عندنا + +308 +00:21:22,410 --> 00:21:26,730 +قوة الإعقاب الـ Coercive Power عندنا القوة الرسمية + +309 +00:21:26,730 --> 00:21:31,150 +الـ Legitimate Power عندنا قوة القدوة الـ Referent + +310 +00:21:31,150 --> 00:21:34,810 +Power وعندنا قوة الخبرة الـ Expertise Power واحدة + +311 +00:21:34,810 --> 00:21:39,690 +بواحدة قوة المكافأة هي أداء بيمتلكها القائد حتى + +312 +00:21:39,690 --> 00:21:44,470 +يأثر في موظفينه واللي هي مبارعة للحوافز والمكافئات + +313 +00:21:44,470 --> 00:21:52,290 +اللي تُصرف من المنشأة للموظفينوهنا فيها خلافات + +314 +00:21:52,290 --> 00:21:56,330 +وعدة قراء في إنه بعض العلماء حكوا إنه مش كل + +315 +00:21:56,330 --> 00:21:59,850 +الإداريين بيكون عندهم القدرة على تقييم الموقف وإنه + +316 +00:21:59,850 --> 00:22:03,210 +هذا العمل عمل عظيم وبيفيد المؤسسة أو غير عظيم ولا + +317 +00:22:03,210 --> 00:22:08,310 +يفيد المؤسسة وبذلكحطوا قواعد ونظموا قوانين يمشوا + +318 +00:22:08,310 --> 00:22:11,350 +عليها لحتى تصرفها دي المكافأة مش أي حد عامل شغل + +319 +00:22:11,350 --> 00:22:15,170 +نيح بنقوله خد هاي مكافأة لازم يعني نمشي على قواعد + +320 +00:22:15,170 --> 00:22:19,670 +القوانين حتى نضبط عملية الـ «ممتاز» «ممتاز» الآن + +321 +00:22:19,670 --> 00:22:23,250 +هيبين في عملية مثلما أنتي واقعي هتاخدي 25 من 20، + +322 +00:22:23,250 --> 00:22:25,770 +طبعاً لأ، ليش لأ؟ مانفعش، لأنه سياسات المؤسسة + +323 +00:22:25,770 --> 00:22:29,850 +بتمنعنا، مافيش حاجة اسمها 25 من 20سياسات المراسسة + +324 +00:22:29,850 --> 00:22:34,130 +بتتبطنها. إذا في للقائد لما يشغل منصب إداري، فيه + +325 +00:22:34,130 --> 00:22:36,630 +قوة لازم يجيج استخدامها، اللي هي قوة المكافئة، + +326 +00:22:36,630 --> 00:22:39,530 +بتكون بحدود و ضمن السياسات معينة، يعني مش معقول + +327 +00:22:39,530 --> 00:22:42,970 +أجي نعطي نسمة شهادة شكورية، مامش ولا حاجة، هذي + +328 +00:22:42,970 --> 00:22:45,910 +بتعمل بلبلة في الشغل، ماشي، أو فجأة صارت مديرة وهي + +329 +00:22:45,910 --> 00:22:49,230 +لسه امبارح جاية، ماشي، قوة الإعقاب بلو لازم تستخدم + +330 +00:22:49,230 --> 00:22:52,410 +موضوعية، إذا بدك تعقب، بدك تكون موضوعي في إعقاب + +331 +00:22:52,410 --> 00:22:56,630 +الناس، ماتعقبش واحد وتخلي الباماشي، أو هذا جريبك + +332 +00:22:56,630 --> 00:22:59,370 +عامل حلق مش شايفه، هذا اللي بصي للأسف، قوة رسمية + +333 +00:22:59,370 --> 00:23:03,050 +ليه جاي من منصبه، ليه قوة اتخاذ القرارات، قوة + +334 +00:23:03,050 --> 00:23:06,290 +القدوة قدوة صالحة، إحنا عشان قولنا أدران قال أنا + +335 +00:23:06,290 --> 00:23:12,690 +لا أسرق، خلاص، ماحش فينا بسرق، قوة الخبرة، لما + +336 +00:23:12,690 --> 00:23:16,290 +نعود مشكلة، هو يبدأ يستعود خبراته ويحل المشاكل، + +337 +00:23:16,290 --> 00:23:21,190 +إحنا فعلا حينها بنحس إن هو فعلا جادير بإنه يكون في + +338 +00:23:21,190 --> 00:23:25,620 +منصبه،هذه القوة الخامسة موجودة لـ... موجودة مع + +339 +00:23:25,620 --> 00:23:30,300 +مين؟ مع القادة جاية من مصبهم الإدارة. مانا دولة + +340 +00:23:30,300 --> 00:23:33,940 +بيجي، روحي بقى. أخر slide معناه، مرت عليه تحيه، + +341 +00:23:33,940 --> 00:23:37,580 +ومرنا عليه بالعموم، بس لا تفكير، أخر slide، صفات + +342 +00:23:37,580 --> 00:23:42,420 +القائد الفعال أو الناجح، في عدة صفات، الصفة الأولى + +343 +00:23:42,420 --> 00:23:46,360 +أو الصمة الأولى هي الطاقة الجسمية والعقلية، بسؤالي + +344 +00:23:46,360 --> 00:23:49,100 +نسمع، أيش علاقة الصورة بالموضوع، وما دولة بيجي ورا + +345 +00:23:49,100 --> 00:23:53,190 +يحيه، أنا مش فاهمة.هذا قائد ناجح يعني أطير بسرعة + +346 +00:23:53,190 --> 00:23:56,330 +البرد نحو النجاح وكل ما رؤوسينه وراعزني واضحة + +347 +00:23:56,330 --> 00:24:00,950 +الصورة يا عزيزي «مش يمكن ناس داخلين سباك»؟ «مش + +348 +00:24:00,950 --> 00:24:01,910 +يمكن ناس داخلين سباك»؟ «مش يمكن ناس داخلين سباك»؟ + +349 +00:24:01,910 --> 00:24:07,190 +«مش + +350 +00:24:07,190 --> 00:24:08,130 +يمكن ناس داخلين سباك»؟ «مش يمكن ناس داخلين سباك»؟ + +351 +00:24:08,130 --> 00:24:08,330 +«مش يمكن ناس داخلين سباك»؟ «مش يمكن ناس داخلين + +352 +00:24:08,330 --> 00:24:09,830 +سباك»؟ «مش يمكن ناس داخلين سباك»؟ «مش يمكن ناس + +353 +00:24:09,830 --> 00:24:13,120 +داخلين سباك»؟ «مش يمكن ناس داخلين سباك»؟ «مطبعًا، + +354 +00:24:13,120 --> 00:24:16,480 +مع إن القوة أو الطاقة الجسدية أو العقلية الطاقة + +355 +00:24:16,480 --> 00:24:19,140 +العقلية زي ما حكينا لازم يكون أخدنا قبل هيك + +356 +00:24:19,140 --> 00:24:23,440 +بالدروس إنه لازم يكون عنده القدرات الإدراكية + +357 +00:24:23,440 --> 00:24:26,020 +القدرة على التحليل، القدرة على اتخاذ القرارات + +358 +00:24:26,020 --> 00:24:29,400 +وأيضًا القدرة الجسمانية يعني قدرته على العمل + +359 +00:24:29,400 --> 00:24:32,960 +لساعات طويلة قدرته على نزاولة مهنته وقدرته على + +360 +00:24:32,960 --> 00:24:36,640 +التحمل، الضغط فيعنى صفة أخرى وهي الاستقرار وأن + +361 +00:24:36,640 --> 00:24:40,760 +يكون بعيد عن الانفعالات النفسيةأن يكون غير عاطفي + +362 +00:24:40,760 --> 00:24:44,640 +مش كل ما صارت مشكلة بده ينزل في قرار ينسف جميع + +363 +00:24:44,640 --> 00:24:50,560 +الإنجازات لازم يكون عقلاني لازم يكون متريث يعني + +364 +00:24:50,560 --> 00:24:54,700 +بيأخذ وقته لاتخاذ القرارات وليه يتأثر بسرعة كبيرة + +365 +00:24:54,700 --> 00:24:58,760 +القدرة على التخطيط والتطوير وتمدرش تحت القدرات + +366 +00:24:58,760 --> 00:25:02,980 +الإدراكية القدرة على تقويم سروك الموظف وأداءه + +367 +00:25:02,980 --> 00:25:07,100 +الوظيفي ولكن بطريقة إيجابيةبالابتعاد عن المراهبات + +368 +00:25:07,100 --> 00:25:10,460 +والتخويف ولكن عنده قدرة وسلوك إنه يكون ذكي في + +369 +00:25:10,460 --> 00:25:15,160 +تقويم سلوك الموظف بحيث إنه أي يعني مش عارفة إيش + +370 +00:25:15,160 --> 00:25:19,400 +يعني انحراف عن مسار العمل الصحيح إنه نقدر نقومه + +371 +00:25:19,400 --> 00:25:23,180 +ونرجعه القدرة على زرع الثقة بينه وبين المرؤوسيه + +372 +00:25:23,180 --> 00:25:29,000 +العلاقات الإنسانية واللباقة والودب بحيث إنه يستطيع + +373 +00:25:29,000 --> 00:25:32,480 +إنشاء علاقات إنسانية صحية وسليمة وجيدة تخدم + +374 +00:25:32,480 --> 00:25:37,420 +المنشأة وأهدافهاأيضًا المهارة في الاتصال ولديه + +375 +00:25:37,420 --> 00:25:41,460 +القدرة على تلخيص آراء الآخرين بدقة وتحديد أهم + +376 +00:25:41,460 --> 00:25:45,520 +النقاط لأنه في الأخير كل القرارات وكل ال... ويمكن + +377 +00:25:45,520 --> 00:25:48,400 +يكون هو اللي بيمثل المؤسسة في المؤسسات الأخرى + +378 +00:25:48,400 --> 00:25:52,020 +فلازم يعنده القدرة على إصابة النقاط وتلخيصها بسرعة + +379 +00:25:52,020 --> 00:25:56,020 +الدفع الشخصي والشغف الداخلي للمثابرة في العمل إنه + +380 +00:25:56,020 --> 00:26:00,560 +يكون الاشي داخلي وليس بدافع المال أو الحوافز + +381 +00:26:00,870 --> 00:26:04,370 +الاستعداد للعمل لساعات طويلة المهارات الاجتماعية + +382 +00:26:04,370 --> 00:26:09,870 +والمقدرة الفنية لتخطيط هذه الأشياء كلها يعني تكرار + +383 +00:26:09,870 --> 00:26:18,790 +اللي معاقلنا «طبعا» + +384 +00:26:18,790 --> 00:26:23,630 +موجود في حياتنا قائدة من تجارب الصفات منهم القائدة + +385 +00:26:23,630 --> 00:26:27,940 +«أبو عمر» الله يرحمهليلة الله خمن حمد رسول الله + +386 +00:26:27,940 --> 00:26:33,980 +كان عنده صفات القيادة الفعال، كلمة حق، وفيه شخرة + +387 +00:26:33,980 --> 00:26:38,770 +صلاحعارفين من الشيخ عصلاح نفس الشيء، في عنده صفات + +388 +00:26:38,770 --> 00:26:42,910 +القيادة الفعال، في عندي كمان الدكتور عبد العزيزي + +389 +00:26:42,910 --> 00:26:46,570 +قنطيسي الله يرحمه نفس الشيء، كان عنده قيادة فعال، + +390 +00:26:46,570 --> 00:26:48,690 +ماعرفش هم كلهم ماتوا، الله يعطي طول في العمارة + +391 +00:26:48,690 --> 00:26:52,470 +للشيخ عصلاح، ماشي، في حد حاب يعطي أسماء، بس + +392 +00:26:52,470 --> 00:26:55,970 +مايدخلناش في مشاكل السياسة، تطلع طالبة هيك تنتقد، + +393 +00:26:55,970 --> 00:27:00,010 +عصب، تخرب المحاضرة، حلوة، thank you، thank you ولا + +394 +00:27:00,010 --> 00:27:03,550 +إيش؟مفروض أحنا اللي نحكيكوا thank you على هذا + +395 +00:27:03,550 --> 00:27:08,630 +العرض شكرا لكل من الباشر المهندسة المهندرة تحرير + +396 +00:27:08,630 --> 00:27:11,470 +المهندرة نسمع عشان انتوا مهندسين وانتوا سويدارة + +397 +00:27:11,470 --> 00:27:14,970 +بيصيروا مهندرين فينا مقطع في دي وطبعا ال band مش + +398 +00:27:14,970 --> 00:27:21,930 +جايبينه فجيبته أنا هيو مدير إحدى الشركات زهر يا + +399 +00:27:21,930 --> 00:27:28,890 +أنتي ولا كيف؟ زهر؟ استنى طويلة زهر ال folder فتحتي + +400 +00:27:28,890 --> 00:27:30,530 +يا أنتي؟ ال folder أه + +401 +00:27:35,190 --> 00:27:49,850 +لحظة تقفل الآن؟ و لا، ضعف لحظة يا أنت شوية + +402 +00:27:49,850 --> 00:27:50,030 +بس + +403 +00:28:05,320 --> 00:28:09,220 +زهر الآن؟ لأ، بس الـ«فولدر» اللي حينمو اللي بيبقى + +404 +00:28:09,220 --> 00:28:12,140 +الـ«فولدر» دكتور، شايف سطح المكتب نفسه؟ بحس إنه أي + +405 +00:28:12,140 --> 00:28:25,240 +إشي تفتحيه زهر النار؟ سطح المكتب؟ ممكن + +406 +00:28:25,240 --> 00:28:31,060 +تفتحيه وتحطيه على الشاشة وبعدين تشيريه شايف سطح + +407 +00:28:31,060 --> 00:28:40,490 +المكتب زهر أه؟أه إيميلك زهر إيميل بيميل زهر مابا + +408 +00:28:40,490 --> 00:28:58,270 +مابا بظهر و مابا بغلبني دكتورة + +409 +00:28:58,270 --> 00:29:01,170 +معلش راح نفوت اليوم بالتقييم + +410 +00:29:28,540 --> 00:29:29,940 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +411 +00:29:36,320 --> 00:29:42,700 +هنا، هنا، هنا، لا + +412 +00:29:42,700 --> 00:29:45,580 +إله إلا الله، الحمد لله، الحمد لله، الحمد لله، + +413 +00:29:45,580 --> 00:29:45,580 +الحمد لله، الحمد لله، الحمد لله، الحمد لله، الحمد + +414 +00:29:45,580 --> 00:29:45,740 +لله، الحمد لله، الحمد لله، الحمد لله، الحمد لله، + +415 +00:29:45,740 --> 00:29:45,980 +الحمد لله، الحمد لله، الحمد لله، الحمد لله، الحمد + +416 +00:29:45,980 --> 00:29:46,260 +لله، الحمد لله، الحمد لله، الحمد لله، الحمد لله، + +417 +00:29:46,260 --> 00:29:46,600 +الحمد لله، الحمد لله، الحمد لله، الحمد لله، الحمد + +418 +00:29:46,600 --> 00:29:46,600 +لله، الحمد لله، الحمد لله، الحمد لله، الحمد لله، + +419 +00:29:46,600 --> 00:29:53,280 +الحمد لله، الحمد لله، الحمد لله، الحمد + +420 +00:29:53,280 --> 00:29:57,380 +لله، الحمد لله، + +421 +00:30:12,480 --> 00:30:17,980 +زهر الآن؟ زهر؟ لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +422 +00:30:17,980 --> 00:30:18,740 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +423 +00:30:18,740 --> 00:30:20,160 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +424 +00:30:20,160 --> 00:30:22,580 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +425 +00:30:22,580 --> 00:30:23,540 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +426 +00:30:23,540 --> 00:30:24,660 +لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، لأ، + +427 +00:30:24,660 --> 00:30:29,940 +لأ، + +428 +00:30:29,940 --> 00:30:34,840 +لأ، ل + +429 +00:30:42,460 --> 00:30:48,600 +سمعين أه؟ لأ لأ + +430 +00:30:48,600 --> 00:30:58,420 +لأ لأ مش سمعين سمعيني لأ؟ + +431 +00:30:58,420 --> 00:31:02,280 +لأ بصراحة أنا بلاحظ بالفيديوهات وإحنا بنحضر live + +432 +00:31:02,280 --> 00:31:07,800 +بنسمع هاش بس لما يتسجل لإنه بتسجل من عندكوبنسمعه، + +433 +00:31:07,800 --> 00:31:12,120 +بيطلع واضح على التزهيد تبع المحاضر. ‏- اللي قلتها + +434 +00:31:12,120 --> 00:31:18,220 +ليه؟ ‏- لأ، أنا مش عايزةها. ‏- Okay. ‏- لحظة يا + +435 +00:31:18,220 --> 00:31:22,240 +عزيزي، ماضي من الذكرة أنه البنات…. ‏- أه. ‏- صح، + +436 +00:31:22,240 --> 00:31:25,360 +خبّاليهم كانوا حاطوني في نفس الـslide. ‏- Okay. ‏- + +437 +00:31:25,360 --> 00:31:26,340 +أنا بدي أظهر. + +438 +00:31:29,820 --> 00:31:34,420 +‏- ماشي، أنا بدي أتابع من عندي، وأحكيكوا وإيش + +439 +00:31:34,420 --> 00:31:40,260 +بحكي.مدير اسمه «بافت» من أغنى أغنية الناس «بافت» + +440 +00:31:40,260 --> 00:31:46,760 +مدير اسمه «بافت» من أغنى أغنية الناس «بافت» مدير + +441 +00:31:46,760 --> 00:31:48,940 +اسمه «بافت» من أغنى أغنية الناس «بافت» مدير اسمه + +442 +00:31:48,940 --> 00:31:52,140 +«بافت» من أغنية أغنية الناس «بافت» مدير اسمه + +443 +00:31:52,140 --> 00:31:54,500 +«بافت» من أغنية أغنية الناس «بافت» مدير اسمه + +444 +00:31:54,500 --> 00:31:57,620 +«بافت» من أغنية أغنية الناس «بافت» مدير اسمه + +445 +00:31:57,620 --> 00:32:00,100 +«بافت» من أغنية أغنية الناس «بافت» مدير اسمه + +446 +00:32:00,100 --> 00:32:03,890 +«بافت» من أغنية أغنية الناس «بافت»أشعر بالذكر أن + +447 +00:32:03,890 --> 00:32:07,790 +الـ «باري» مفيد يعصر كثيرا من أسماء ملاجئه «حين» + +448 +00:32:07,790 --> 00:32:16,490 +ماسميتوش حاجة أه؟ + +449 +00:32:16,490 --> 00:32:23,530 +على الخفيف يعني ليش ده المسلمين الصوت بعيد كده + +450 +00:32:23,530 --> 00:32:29,350 +ماشي، حسيتكوا قاعدين في ده المسلمينيا دي الغلبة + +451 +00:32:29,350 --> 00:32:31,350 +اللي إحنا فيها، زمان كان الله ما مش عارف ليش أول + +452 +00:32:31,350 --> 00:32:33,410 +مبادرة المحاضرات كان يظهر لي على طول في الـ«دبعين» + +453 +00:32:33,410 --> 00:32:40,950 +Unsigned لمشاكل، عارفش ولا مشكلة؟ إذا + +454 +00:32:40,950 --> 00:32:44,450 +موجود على الـ«يوتيوب» يا دكتورة، ممكن ناخده، هي + +455 +00:32:44,450 --> 00:32:50,370 +بعتته وسامة على الـ«تشات» سمعيني الآن؟ هم بتطوي + +456 +00:32:50,370 --> 00:32:55,150 +بصحاتي تهدر الإنقاذ الأشخاصي والاسمين، هتعرفوا سنة + +457 +00:32:55,150 --> 00:32:57,150 +قبل وقت الـ«بورنغفر» العظيمة؟ + +458 +00:33:00,110 --> 00:33:03,190 +بس لما بعتدتوا على الـ chat؟ لورة أنا يعني بعتت + +459 +00:33:03,190 --> 00:33:14,790 +رابط الفيديو على شعة البرنامج يعني ممكن نفتح منه + +460 +00:33:14,790 --> 00:33:20,610 +أغنى + +461 +00:33:20,610 --> 00:33:24,370 +أغنية البشر في الوقت الحالي وأردت مشاركتها معك + +462 +00:33:24,370 --> 00:33:30,910 +عزيزي المستمععيسامي بحق بدأ من أول صلة بشركة + +463 +00:33:30,910 --> 00:33:38,230 +متواضعة تحولت اليوم لتكون حقوق العهداء شهرة طيب + +464 +00:33:38,230 --> 00:33:51,150 +سمعنا الدكتورة كنا سمعين طب زهر لأ بس صوت الـA + +465 +00:33:51,150 --> 00:33:51,690 +زهر الـA + +466 +00:33:56,100 --> 00:34:01,760 +أه، زهر، زهر، أه، شكرا + +467 +00:34:01,760 --> 00:34:07,900 +اللي أحكي بصوت عشان اللي وجدت + +468 +00:34:07,900 --> 00:34:14,880 +مش + +469 +00:34:14,880 --> 00:34:18,000 +هذا، + +470 +00:34:18,000 --> 00:34:18,640 +هي + +471 +00:34:31,420 --> 00:34:35,680 +لا حول ولا قوة إلا بالله دخلنا عن قصص تانية، + +472 +00:34:35,680 --> 00:34:39,960 +ماعرفش ليش.«والسلام + +473 +00:34:39,960 --> 00:34:45,620 +شابك المعرفة» «فما كان أنا قرأته عن بعض نصائح» + +474 +00:34:45,620 --> 00:34:49,200 +«التي بدأت أدبّر بثمانين قائمتي» «أثناء إيالي + +475 +00:34:49,200 --> 00:34:53,640 +البشر فيه» «وفي أمسكت جوعك وأحمد أبل» «وأثنين + +476 +00:34:53,640 --> 00:34:57,500 +ثماني» «لأن هذه طريقة أمكن تدبير» «تبانيه لنا» + +477 +00:34:57,500 --> 00:35:01,470 +«لماذا لا نشد شركة خاصة بأننا ناشي»مثل «آبل» أو + +478 +00:35:01,470 --> 00:35:03,970 +«مايكروسوفت» أو «إنترنت» أو «Airbus» في العالم + +479 +00:35:03,970 --> 00:35:11,930 +الحقيقي شايفين الفيديو، أه؟ شايفين + +480 +00:35:11,930 --> 00:35:17,370 +النصيحة؟ شايفين الفيديو؟ أه، شايفينه، أه «أبوهي» + +481 +00:35:17,370 --> 00:35:21,470 +و«تنبيه» ونجحوا معاهم، سيبقوا معاهم بعد المجموعة + +482 +00:35:21,470 --> 00:35:25,390 +ثانيًا، قم بتفويت سلطتك بدل إنجار للأشخاص + +483 +00:35:25,390 --> 00:35:29,430 +المناسبين هتعرفوا سر الفيديو «وارنبوت» في تقاطيه؟ + +484 +00:35:29,860 --> 00:35:34,460 +حسنًا، وقت تانية اتحاد كان لدى بوري الـ8 وزمنها + +485 +00:35:34,460 --> 00:35:39,020 +شركة مبنوكة لشركة المديرين، أدارها لشركة الـ8 + +486 +00:35:39,020 --> 00:35:44,160 +وزمنهم تردوا تنفيذي وانتقال بوري الـ8، أي ليحلوا + +487 +00:35:44,160 --> 00:35:49,580 +بقلهم في حال ما اتخرجوا عن شركة الـ8. إنجاز. ولذلك + +488 +00:35:49,580 --> 00:35:53,640 +يرى أصحاب دين شديد من داخل شركة ذاتها، قد يكونوا + +489 +00:35:53,640 --> 00:35:55,860 +أعضاء ضرر وأضلال خالة. صحيح. + +490 +00:36:13,280 --> 00:36:20,620 +بلاش الـ «جيون» + +491 +00:36:30,770 --> 00:36:38,810 +نفس الشرحنات أوي + +492 +00:36:38,810 --> 00:36:43,930 +ناشطة + +493 +00:36:43,930 --> 00:36:48,050 +هذه + +494 +00:36:48,050 --> 00:36:54,210 +بعض النصائح بس + +495 +00:36:54,210 --> 00:37:00,060 +خوض الشيءهذه بعض النصائح اللي بُقدّمها من إحدى + +496 +00:37:00,060 --> 00:37:04,340 +قيادات الأعمال كيف نجح شركته، فاضح؟ الفيديو موجود + +497 +00:37:04,340 --> 00:37:07,700 +في نفس الشارع. أي سؤال يا أخوات، اليوم بشكر كل من + +498 +00:37:07,700 --> 00:37:10,240 +الباشر المهندس اللي تحرير الفرح حصلت على 17 من 20 + +499 +00:37:10,240 --> 00:37:13,960 +في الشارع أو بشكر كل من الباشر المهندس أنسمة صيام + +500 +00:37:13,960 --> 00:37:17,320 +حصلت على 20 من 20 في الشارع، إذا تحريرها عايزة + +501 +00:37:17,320 --> 00:37:19,980 +ترجع، نرجع لنا الخاصية عندي، أي سؤال، أي سؤال أو + +502 +00:37:19,980 --> 00:37:23,040 +استفسار، شكرا للي هذا الموضوع الشيق، إن شاء الله + +503 +00:37:23,040 --> 00:37:25,080 +يستطيعوا القادرين في التغيير مع مانيا العواو دا + +504 +00:37:25,080 --> 00:37:30,150 +والـChapter اللي بعده،في أي سؤال يا أخوات؟ نعطيك + +505 +00:37:30,150 --> 00:37:32,430 +العافية يا الدكتورة الله يعفوك و السلام عليكم + +506 +00:37:32,430 --> 00:37:34,290 +عليكم و السلام عليكم + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/sOYhDOgQZqY_postprocess.srt b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/sOYhDOgQZqY_postprocess.srt new file mode 100644 index 0000000000000000000000000000000000000000..66786b172cf489774c0350ae67c935ccc8f1124b --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/sOYhDOgQZqY_postprocess.srt @@ -0,0 +1,930 @@ +1 +00:00:00,000 --> 00:00:06,520 +هيكون التصنيف ما بين هذه الدول حسب متوسط دخل + +2 +00:00:06,520 --> 00:00:10,280 +الفرد. إيش يعني حسب متوسط دخل الفرد؟ يعني في عندنا + +3 +00:00:10,280 --> 00:00:14,000 +دول بيكون متوسط دخل الفرد فيها كتير عالي، مثل + +4 +00:00:14,000 --> 00:00:17,740 +يابان والدول المتقدمة، أمريكا، كندا، هذه متوسط + +5 +00:00:17,740 --> 00:00:20,640 +الدخل فيها كتير عالي، فينا نصنفها أن هي + +6 +00:00:23,690 --> 00:00:27,350 +أما في دول، لو حكينا مثلًا على فلسطين، أن متوسط + +7 +00:00:27,350 --> 00:00:30,630 +الدخل مش عالي، وفي عندنا نسبة بطولة عالية، يعني + +8 +00:00:30,630 --> 00:00:34,190 +هذه الأشياء ممكن نصنع، ونقدر نصنع فيها الدول، إن + +9 +00:00:34,190 --> 00:00:37,990 +هي متقدمة نامية، دول عالم ثانية، دول عالم ثالث، + +10 +00:00:37,990 --> 00:00:42,370 +هذه الأشياء اللي بتساعدنا في التصنيف، تمام؟ في + +11 +00:00:42,370 --> 00:00:45,890 +عندنا في البعد الاقتصادي كمان إشي اللي هو البنية + +12 +00:00:45,890 --> 00:00:49,780 +تحدية،إيش يعني البنية التحتية؟ وإيش دخل البنية + +13 +00:00:49,780 --> 00:00:53,820 +التحتية أصلاً في البناء الاقتصادي وفي العالمة + +14 +00:00:53,820 --> 00:01:00,280 +والإدارة؟ البنية التحتية هي التسهيلات الخدماتية + +15 +00:01:00,280 --> 00:01:05,600 +اللي بتوفرها الدولة، اللي بتنشط الاقتصاد هناك. + +16 +00:01:06,000 --> 00:01:10,300 +يعني مثلا، على سبيل المثال، في فلسطين عندنا، + +17 +00:01:10,300 --> 00:01:16,250 +البنية التحتية عندنامش تمام، تمام؟ فعنا صعوبة في + +18 +00:01:16,250 --> 00:01:21,130 +المواصلات، فيعنا زحمة، فيعنا في المياه في + +19 +00:01:21,130 --> 00:01:27,690 +التسريبات، في حفظ التجويفهذه الأشياء كلها بتأدي إن + +20 +00:01:27,690 --> 00:01:32,030 +الإقتصاد بتاعنا ينهار، يتخلخل، فيه أشياء مش ثابتة + +21 +00:01:32,030 --> 00:01:35,530 +فيه. بس لو حكينا على دولة تانية، مثلاً يابان، + +22 +00:01:35,530 --> 00:01:38,830 +البنية التحتية عندها عبارة عن مواصلات استغلت + +23 +00:01:38,830 --> 00:01:45,250 +البنية التحتية في القطارات، استغلت التواصلات، ما + +24 +00:01:45,250 --> 00:01:49,250 +في عندهم أسلك كهربا فوق الأرض، كلها تمتيدات داخلية + +25 +00:01:49,250 --> 00:01:55,370 +تحت الأرض.كل شيء عندهم مرتب، كل شيء عندهم منظّم، + +26 +00:01:55,370 --> 00:02:00,310 +هذه الأشياء خلّت في حفظ للطاقة بتاعت الدولة، مشان + +27 +00:02:00,310 --> 00:02:06,890 +تنتجلنا خدمات أفضل، مشان تعمل رقي في مستوى الدولة، + +28 +00:02:06,890 --> 00:02:11,680 +تمام؟وبدنا نحكي كمان في البرد الاقتصادي، إن هي + +29 +00:02:11,680 --> 00:02:15,420 +اقتصاد، الاقتصاد يعني الفلوس رايحة وجاية في + +30 +00:02:15,420 --> 00:02:19,140 +الدولة، تمام؟ ولأول ما ييجي في بالنا قصة الاقتصاد، + +31 +00:02:19,140 --> 00:02:24,080 +هنحكي عن السوق، هنحكي عن الموارد، فلو بدنا نحكي عن + +32 +00:02:24,080 --> 00:02:29,020 +اقتصاد الدولة، هنحكي عن مواردها وعن أسواقها، يعني + +33 +00:02:29,020 --> 00:02:33,680 +هنحكي عن مستوى الطلب على السلعة أو الخدمة اللي هي + +34 +00:02:33,680 --> 00:02:38,090 +بتنتجها،طبعًا، هنحكي عن مدى كفاءة السوق، السوق. + +35 +00:02:38,370 --> 00:02:41,490 +يعني هلاقيت أنا نازل على السوق، لقيت الشيء اللي + +36 +00:02:41,490 --> 00:02:45,150 +بدنيه، و لا لأ إنه خلاص نزلت، طب خلاص ماشي، بمشي + +37 +00:02:45,150 --> 00:02:50,750 +حالي باللي موجود. فيه كفاءات محددة، في مثلًا ناخد + +38 +00:02:50,750 --> 00:02:53,870 +أول، ناخد تاني، ناخد تالت، و لا إنه خلاص يعني اللي + +39 +00:02:53,870 --> 00:02:57,550 +موجود، بمشي حالي فيه. في عندنا تنوع في السلع، في + +40 +00:02:57,550 --> 00:03:01,490 +عندنا تنوع في الخدمات، في عندنا الخدمات اللي + +41 +00:03:01,490 --> 00:03:07,330 +موجودة ترضي المستهلك،مثل ما كنا مع مرح، السلع اللي + +42 +00:03:07,330 --> 00:03:11,190 +موجود عندنا بيتحول للمستهلك، لزبون عندنا، بيظل في + +43 +00:03:11,190 --> 00:03:14,890 +عندنا رجل على السوق، بيظل في عندنا أموال داخلة + +44 +00:03:14,890 --> 00:03:18,510 +للسوق، الأموال الداخلة، هتخلي في عندنا تصدير، في + +45 +00:03:18,510 --> 00:03:25,160 +عندنا سيرة، هتخلي حركة الاقتصاد دايما شغالة.بس لو + +46 +00:03:25,160 --> 00:03:30,000 +ما كان في عنا رضا في السوق، ما هيكون في عنا دخل + +47 +00:03:30,000 --> 00:03:34,700 +كامل، ما هيكون في عنا رضا إن هذه الدولة قادرة إنها + +48 +00:03:34,700 --> 00:03:40,160 +تتطور، لأن أصلا ما في حركة أموال بتكون جاية بشكل + +49 +00:03:40,160 --> 00:03:44,620 +كبير من هذه الأسواق. مثلا، لو بدنا نحكي هلأ، هلأ + +50 +00:03:44,620 --> 00:03:52,760 +بدنا نحكي في… أكمل يا دكتورة؟هلأ لو بدنا نحكي في + +51 +00:03:52,760 --> 00:03:57,280 +الوضع الحالي، الـCorona، تمام؟ الـCorona يعني + +52 +00:03:57,280 --> 00:04:02,560 +وقّفت السوق العالمي في شكل كامل، كامل، كامل، يعني + +53 +00:04:02,560 --> 00:04:07,240 +لو بدنا نروح للشركات مثل شركات السيارات، شركات + +54 +00:04:07,240 --> 00:04:13,020 +الأواعي، شركات الـCeramic، البلاء، كل هذه الشركات + +55 +00:04:13,020 --> 00:04:17,620 +صار في عندها هبوط حاد في مستوى المبيعات، تمام؟ + +56 +00:04:17,870 --> 00:04:22,990 +هلقيت تبتيجي شطارة الدول في إنها تسوق لإلها، وتسوق + +57 +00:04:22,990 --> 00:04:26,550 +للخدمات اللي موجودة عندها، تسوق للأسواق اللي + +58 +00:04:26,550 --> 00:04:29,150 +عندها، أمريكا بتشتغل على حالها، بتشتغل على السوق + +59 +00:04:29,150 --> 00:04:33,290 +اللي عندها، مشان تعود الخسارة اللي كانت عندها، + +60 +00:04:33,290 --> 00:04:37,650 +بدها تعود فترة الركود الاقتصادي اللي كانت عندها، + +61 +00:04:37,650 --> 00:04:40,630 +لأن الفترة اللي جاية، هتكون فيه أزمة اقتصادية + +62 +00:04:40,630 --> 00:04:44,480 +كبيرة كتير، بسبب هذا الركود اللي صار.فالإشي بيصير + +63 +00:04:44,480 --> 00:04:48,340 +على شطارة الدولة، +كل ما الدولة اشتغلت على سوقها + +64 +00:04:48,340 --> 00:04:55,440 +منيه، كل ما حصلت أكتر، تمام؟ هلأ، بدنا نحكي عن إشي + +65 +00:04:55,440 --> 00:04:59,660 +كتير مهم بيكون في البُعد الاقتصادي في الأعمال + +66 +00:04:59,660 --> 00:05:05,340 +الدولية، اللي هو معدل التحويل، اللي هو سعر الصرف، + +67 +00:05:05,340 --> 00:05:09,420 +تمام؟دائماً، يعني أغلب اللي بتشتغلوا، بتلاقيهم + +68 +00:05:09,420 --> 00:05:13,300 +سألوا، خاصة في أوقات الرواتب، «أديه صرف الدولار + +69 +00:05:13,300 --> 00:05:18,180 +اليوم؟» «طلعت علينا خسارة؟» «لأ، الدولار هلأ عالي» + +70 +00:05:18,180 --> 00:05:22,420 +«لأ، الدولار هلأ قليل» «انحول شكل؟ ما انحول شكل؟» + +71 +00:05:22,420 --> 00:05:28,040 +هذه الأشياء اللي هي تحويل العملة الوطنية لبلد ما، + +72 +00:05:28,040 --> 00:05:32,680 +مقابل عملات البلدان الأخرى، تمام؟ هذه التحويلات، + +73 +00:05:32,680 --> 00:05:35,600 +هذه التحويل من عملة لعملة، بيصير فيها خسارة + +74 +00:05:35,600 --> 00:05:41,740 +أحيانًا،إن أنا خاطرت في العملة اللي معي، +مشان + +75 +00:05:41,740 --> 00:05:45,900 +أحولها لعملة تانية، تمام؟ بأفقد من قيمتها جزء. + +76 +00:05:46,100 --> 00:05:50,280 +بيصير في عندي مخاطرة العملة. هذا المصطلح طلب بعد + +77 +00:05:50,280 --> 00:05:53,540 +ما صار في عنا سعر الصرف. صار في عنا «currency + +78 +00:05:53,540 --> 00:05:58,300 +risk»، اللي هو الخسار المحتمل من تدبذ بسعر الصرف + +79 +00:05:58,300 --> 00:06:02,440 +في العملات. مشان نقرب هذا المفهوم، بدنا نعطي مثال. + +80 +00:06:03,060 --> 00:06:08,070 +هلأ، أنا شركة فلسطينية، تمام؟«بدّي أعمل مشروع في + +81 +00:06:08,070 --> 00:06:14,550 +مصر» قيمة المشروع هذا فينا نحكي إنه مثلًا 10 تلاف + +82 +00:06:14,550 --> 00:06:19,970 +شكل، على سبيل المثال. أنا لسه بفكر بالمشروع و بحكي + +83 +00:06:19,970 --> 00:06:22,530 +و باتفق مع الشركة إنه أحنا بدي أعمل واحد، اتنين، + +84 +00:06:22,530 --> 00:06:26,110 +تلاتة، فحكتلي الشركة أعملّي ميزانية، عملت + +85 +00:06:26,110 --> 00:06:31,630 +الميزانية في ذلك الوقت وكان سعر الصرف 0.7 إجناب، + +86 +00:06:31,630 --> 00:06:34,770 +في ذلك الوقت عملت وطلع على سعر الصرف 0.7، طلع + +87 +00:06:34,770 --> 00:06:38,850 +معايا 10 تلاف شكل.بعد مدة وافقة على المشروع، بدأت + +88 +00:06:38,850 --> 00:06:43,810 +في المشروع واشتغلت، بعد تقريبًا 6 شهور من الإنجاز، + +89 +00:06:43,810 --> 00:06:47,250 +بدي آجي للأموال اللي فاتت عندي في المشروع، واللي + +90 +00:06:47,250 --> 00:06:51,950 +طلعت عندي من المشروع، اتفاجأت إن سعر الصرف عندي + +91 +00:06:51,950 --> 00:06:58,570 +صار 0.5، اتحول من 0.7 في بداية المشروع لـ0.5، أنا + +92 +00:06:58,570 --> 00:07:02,830 +قدّيش حجم الخسارة اللي صارت عندي من تحويل سعر + +93 +00:07:02,830 --> 00:07:08,120 +الصرف؟سعر الصرف اتحول عندي، نقل من سعر محدد لسعر + +94 +00:07:08,120 --> 00:07:12,560 +تاني، إجا عليّ أنا، فهذا هو اللي بنحكي عنه الخسارة + +95 +00:07:12,560 --> 00:07:18,140 +المحتملة من تدفظه بسعر الصرف للعملات، إنه ما في + +96 +00:07:18,140 --> 00:07:22,400 +عندنا سعر محدد، أنا ما بقدرأحكي للجنيه، لأ، واقف + +97 +00:07:22,400 --> 00:07:26,080 +عندك، لحد ما أخلص أنا مشروعي، بعد هيك بتتغير، لأ + +98 +00:07:26,080 --> 00:07:29,900 +ما بصير، ما بنفع أحكي للدولار، استنى، بس أخلص أنا + +99 +00:07:29,900 --> 00:07:33,720 +العقد تاعي، بعد هيك بتتغير، بتنزل مثل ما بدك، لأ + +100 +00:07:33,720 --> 00:07:41,250 +ما بصيرهذه التدبدوبات في سعر الصرف أكتر ناس + +101 +00:07:41,250 --> 00:07:46,390 +بيعانوا من هذا الموضوع في أساس سعر الصرف والعملات + +102 +00:07:46,390 --> 00:07:51,950 +اللي هما شركات الـ «NGO» الشركات اللي بتتعامل على + +103 +00:07:51,950 --> 00:07:59,450 +أكتر من دولة موقفي الوكالة يعني مثلًا موقفي + +104 +00:07:59,450 --> 00:08:05,550 +الوكالة والصليب صحيحهم متعيني الـNGOs. مثلا، عندنا + +105 +00:08:05,550 --> 00:08:10,590 +الموظف الوكالة، فينا موظف في سوريا، فينا موظف في + +106 +00:08:10,590 --> 00:08:16,490 +فلسطين، فينا موظف في السودان مثلا، سعر الصرف هان + +107 +00:08:16,490 --> 00:08:20,410 +هيكون مختلف عن هان هيكون مختلف عن هان.كل دولة + +108 +00:08:20,410 --> 00:08:25,810 +هيكون فيها خسارة إلى حد معين بسبب سعسة، الخسارة + +109 +00:08:25,810 --> 00:08:29,730 +هذه بيتحملها غالبًا اللي هو صاحب المشروع، لأن هو + +110 +00:08:29,730 --> 00:08:32,090 +اللي بيتعامل بالأموال، هو اللي بياتي، هو اللي + +111 +00:08:32,090 --> 00:08:36,510 +بيصرّف، وغالبًا المجير الناجح والشاطر بيكون حاطط + +112 +00:08:36,510 --> 00:08:40,490 +هذا الـBund في باله لما يبدأ أي مشروع، حاطط إنه + +113 +00:08:40,490 --> 00:08:46,100 +هيكون فيه إنجاب في سعر الصرفة.إنه حسب الأسواق + +114 +00:08:46,100 --> 00:08:49,660 +والأسهم احتمالية إنه يكون في عندنا drop في سعر + +115 +00:08:49,660 --> 00:08:53,620 +الدولار مثلا كمان شهرين، هيك هيك، فأه لأ أنا بدي + +116 +00:08:53,620 --> 00:08:56,380 +أحطه في باري إنه أنا لما أعمل مشروع احتمال هيكون + +117 +00:08:56,380 --> 00:09:02,960 +زي هيك، لأ أحط رج معين من المال أحفظ لهذا الموضوع، + +118 +00:09:02,960 --> 00:09:08,100 +تمام؟ «اللي هي خاطر تقلب أسعار الصرف، مخاطر تقلب + +119 +00:09:08,100 --> 00:09:15,890 +أسعار الصرف» صحيحهل إيه بدنا نحكي عن تاني بعد في + +120 +00:09:15,890 --> 00:09:18,750 +الأبعاد؟ إحنا حكينا عن البعد الاقتصادي أول إشي + +121 +00:09:18,750 --> 00:09:22,370 +بدنا نحكي هل إيه عن البعد السياسي؟ لحظة يعني + +122 +00:09:22,370 --> 00:09:28,470 +العولمة هي تدويب الحدود بين الدول يشعر الإنسان أنه + +123 +00:09:28,470 --> 00:09:32,050 +يعيش في قرية صغيرة جدا من انتشار الـInternet على + +124 +00:09:32,050 --> 00:09:36,960 +مستوى العالمالآن ممكن تكلم يا أخوكي أو قريبك أو + +125 +00:09:36,960 --> 00:09:41,100 +زوجك قريبك في دولة أخرى، بتفتح الفيديو ممكن تحضر + +126 +00:09:41,100 --> 00:09:45,020 +معاهم حفلة بات مباشر ممكن مثلا تكوني في دولة أخرى + +127 +00:09:45,020 --> 00:09:48,180 +وأهلك في دولة تانية يحضروا معاكي مناقشة + +128 +00:09:48,180 --> 00:09:50,940 +الـMagister والدكتوراه بات مباشرة، دي هي إيش؟ + +129 +00:09:50,940 --> 00:09:58,060 +العالمة حطمت القيود الموجودة بين البشر من أشكال + +130 +00:09:58,060 --> 00:10:02,500 +العالمة، انتشار فيروس كورونا على مستوى العالمطبعًا + +131 +00:10:02,500 --> 00:10:06,260 +هي حرب بين الصين وأمريكا، لكن البشرية كلها شاركت + +132 +00:10:06,260 --> 00:10:09,720 +فيها، هذه هي من أشكال إيش؟ العولمة، العولمة إلها + +133 +00:10:09,720 --> 00:10:14,020 +أشكال، عفوا، إلها أبعاد، طبعًا نجم عنها الشركات + +134 +00:10:14,020 --> 00:10:16,460 +مدرعات الجنسيات، نجم عنها المدراء الدوليين + +135 +00:10:16,460 --> 00:10:21,200 +الأقليميين، هدولة كلهم نجم عنها، إلها أبعاد كالبعد + +136 +00:10:21,200 --> 00:10:25,890 +الاقتصادي،ماشي إذا أنا بداش أشتغل في شركة عالمية + +137 +00:10:25,890 --> 00:10:29,670 +وأنا موجودة في غزة ممكن أشتغل لكن في أمور بدأ + +138 +00:10:29,670 --> 00:10:34,390 +أخدها بعين الاعتبار أهمها وأختارها اللي هو تقلبات + +139 +00:10:34,390 --> 00:10:37,910 +أسعار الصرف هاللي ناخدها بعين الاعتبار خاصة للناس + +140 +00:10:37,910 --> 00:10:42,630 +لمرتباتهم بالدولار هذا بيهم كتير سعر الدولار لأن + +141 +00:10:42,630 --> 00:10:48,420 +هو هياخد بالدولار فيه كمان عندناعشان نشترك في + +142 +00:10:48,420 --> 00:10:51,060 +العالم، لازم تكون البنية التحتية جاهزة والمقصود + +143 +00:10:51,060 --> 00:10:54,740 +البنية التحتية هنا، اللي هي المطارات، طبعًا أنا مش + +144 +00:10:54,740 --> 00:10:58,360 +مضطرة أسافر على دولة أخرى عشان أحضر الاجتماع، ممكن + +145 +00:10:58,360 --> 00:11:00,780 +عن طريق meeting جوجل أحضر الاجتماع وانا أقعد في + +146 +00:11:00,780 --> 00:11:02,960 +بلدي، زمان كانوا يضطروا يسافروا، الآن لا فيش + +147 +00:11:02,960 --> 00:11:06,820 +إمكاني، قاعد في بلد وبحضر الاجتماعات online، بتابع + +148 +00:11:06,820 --> 00:11:11,660 +online، لكن أهم الشغل أنه تكون الدولة موفرة هذه + +149 +00:11:11,660 --> 00:11:14,280 +الأمور لحتى نستخدمها، + +150 +00:11:15,980 --> 00:11:22,260 +هنشوف مع بعض البعد التاني؟ نحكي بعد هيك عن البعد + +151 +00:11:22,260 --> 00:11:29,460 +السياسي القانوني وبما إن إحنا في دولة زي فلسطين + +152 +00:11:29,460 --> 00:11:34,500 +يعني البعد السياسي كتير مهم والبعد القانوني برضه + +153 +00:11:34,500 --> 00:11:38,260 +كتير مهم إحنا عندنا دولة فيها حروب مستمرة مافي + +154 +00:11:38,260 --> 00:11:42,220 +عندنا استقرار في الدولة مافي عندنا استقرار في + +155 +00:11:42,220 --> 00:11:48,530 +التعاملات السياسية وهذه الأشياءفهذا الأمر، أي شخص + +156 +00:11:48,530 --> 00:11:51,730 +بدي يعمل project في غزة، لازم يكون حاطط هذا + +157 +00:11:51,730 --> 00:11:54,770 +الموضوع في باله. أنا لما بدي أروح أعمل مشروع في + +158 +00:11:54,770 --> 00:11:58,450 +غزة، بدي أحط في بالي إن هذا المشروع ممكن في أي + +159 +00:11:58,450 --> 00:12:02,550 +حلق، أنا ممكن أخسره تمامًا، كاملًا، لأنه ما فيها + +160 +00:12:02,550 --> 00:12:07,570 +استقرار، ما في عنا، ما في عنا، مثل ما كانوا يقولوا + +161 +00:12:07,570 --> 00:12:12,570 +قبل، بدا المخاطرة للحروب. هلقيت في عنا مصطلح طلع، + +162 +00:12:12,570 --> 00:12:16,550 +اللي هو «المخاطرة السياسية وعدم الاستقبال»؟هذا + +163 +00:12:16,550 --> 00:12:23,530 +الاشي بيخلّي إن الحكومات المختلفة في تعاملها مع + +164 +00:12:23,530 --> 00:12:28,170 +الدول تحط هذه الحدود، تحطها قدام عينيها، إن الدولة + +165 +00:12:28,170 --> 00:12:32,130 +الفلانية غير مستقرة، أنا في تعاملي معها، هكون هذا، + +166 +00:12:32,130 --> 00:12:36,450 +الدولة الفلانية غير مستقرة، هحط هذا الاشي في + +167 +00:12:36,450 --> 00:12:41,490 +الشروط وفي العقود وفي هذه المواضيع.طبعًا، وعندنا + +168 +00:12:41,490 --> 00:12:44,550 +عدم الاستقرار السياسي بيشمل كتير أشياء، اللي هم + +169 +00:12:44,550 --> 00:12:51,570 +الأحداث، التوراة وأعمال الشغب، الأشياء اللي بتكون + +170 +00:12:51,570 --> 00:12:58,010 +موجهة للدولة بشكل مباشر أو غير مباشر، للحكومة، + +171 +00:12:58,010 --> 00:13:04,390 +بشكل مباشر أو غير مباشر، وبتأثر على أعمال الشركات + +172 +00:13:04,390 --> 00:13:11,850 +الدولية، يعني فينا نحن الـمثلًا، بدي أطلب مثال على + +173 +00:13:11,850 --> 00:13:17,090 +هذه الأشياء، في أيام ما طلع التشويح على سيدنا + +174 +00:13:17,090 --> 00:13:21,810 +الرسول ﷺ في الدنيا «ماريكو السلام»، تمام؟ في أن + +175 +00:13:21,810 --> 00:13:27,950 +فرشة مشموعة، نعم، أيوة، الرسوم الموسيقى، صحيح؟طلعت + +176 +00:13:27,950 --> 00:13:32,610 +عندنا مجموعة من الشباب من ثورتها للموضوع، راحوا + +177 +00:13:32,610 --> 00:13:36,290 +لـ… كان في عندنا الـ«أكسفورد» البريطاني، كان معتمد + +178 +00:13:36,290 --> 00:13:40,950 +في غزة وبياخد شهادة دولية، تمام؟ كان هذا أظن في + +179 +00:13:40,950 --> 00:13:50,210 +2007، أظن، كان في 2007.في هذه الفترة، اتهجمت + +180 +00:13:50,210 --> 00:13:56,370 +مجموعة من الشباب على هذا الفئة، إنهم باعتقادهم إن + +181 +00:13:56,370 --> 00:14:02,290 +هم أجانب، هم عاديين، هم غير كفؤ، وهم اللي هاجموا + +182 +00:14:02,290 --> 00:14:06,630 +سيدنا الرسول، وهم وهم وهم وهم، تمام؟ بعد هذه + +183 +00:14:06,630 --> 00:14:13,540 +العملية، بعد هذا الشيء، المسؤولة عن «أكسفورد»،منعد + +184 +00:14:13,540 --> 00:14:18,540 +أي عمل يُقام في غزة بعد هذا الموضوع، ولهلا أي عمل + +185 +00:14:18,540 --> 00:14:23,880 +من هذا الموضوع ممنوع بتاتًا، يعني أثر علنا الشغب + +186 +00:14:23,880 --> 00:14:30,120 +اللي صار على شيء، التعليم بتاع الـEnglish أثر عليه + +187 +00:14:30,120 --> 00:14:34,280 +إنه ما عاد فيه إشي تاني مثله، وعادت هذه الموضوع مع + +188 +00:14:34,280 --> 00:14:38,560 +الـImadice برضه أظن في 2011، بس الشرطات اتصدرت + +189 +00:14:38,560 --> 00:14:42,420 +للموضوع وما خلّتوا يتمكنوا.إذا عن عدم الاستقرار + +190 +00:14:42,420 --> 00:14:47,040 +السياسي معناها اللي هو وجود انقلابات في البلد وجود + +191 +00:14:47,040 --> 00:14:51,260 +مظاهرات باستمرار هنا كيف بيؤثر عدم الاستقرار + +192 +00:14:51,260 --> 00:14:55,980 +السياسي؟ بيؤثر على عدم إمكانية أن تقوم الشركات + +193 +00:14:55,980 --> 00:15:00,800 +الدولية بفتح فروع أو مكاتب إلها في هذه الدولة يعني + +194 +00:15:00,800 --> 00:15:03,480 +إحنا باللحظة ماعناشا إحنا شركات دولية فاتحة عندنا + +195 +00:15:03,480 --> 00:15:07,200 +فروع ليش؟ لأن إحنا ماعناشا استقرار درجة المخاطرة + +196 +00:15:07,200 --> 00:15:12,520 +مرتفعةلكن الآن مع وجود الـ «انترنت» ممكن يكون + +197 +00:15:12,520 --> 00:15:18,000 +للشركات العالمية مسوقين على الـ «انترنت» داخل أي + +198 +00:15:18,000 --> 00:15:22,180 +دولة، ماشي؟ بيكونوا مسوقين لشركات عالمية، لكن إنها + +199 +00:15:22,180 --> 00:15:27,240 +تفتح فرع وتحط أصول إلها مباني وألات، لأ، صعبة، + +200 +00:15:27,240 --> 00:15:31,920 +لأنها بتخاف تخسرهم في حرب، في مظاهرة، في إشي، + +201 +00:15:31,920 --> 00:15:36,820 +ماشي؟ هي هذه المخاطر السياسية وعدم استقرار الدولة + +202 +00:15:37,440 --> 00:15:40,260 +التحول من رأس المالية للشركية والعكس برضه هذه من + +203 +00:15:40,260 --> 00:15:45,020 +عدم الاستقرار وجود انقلابات أو تورات مستمرة في هذه + +204 +00:15:45,020 --> 00:15:48,960 +الدول رأس المال جبان يعني رأس المال ما بيضال في + +205 +00:15:48,960 --> 00:15:54,100 +دولة فيش فيها إيش استقرار ناخد example لما صارت + +206 +00:15:54,100 --> 00:15:58,400 +قضية الله يرحمه جمال خاشقجي في السعودية وكيف قتلوه + +207 +00:15:58,400 --> 00:16:03,380 +في تركيا تركيا كتير من الشركات وقفت تعاملها في + +208 +00:16:03,380 --> 00:16:09,780 +السعوديةماشي، كدليل أو كتعبير عن عدم رضاهم باللي + +209 +00:16:09,780 --> 00:16:14,800 +حصل، لأنه حصلت قضية رأي عام دولية، ماشي، طبعا لما + +210 +00:16:14,800 --> 00:16:18,280 +يصير أدم استقرار، يعني عصابين مثلًا لما مرض ترامب + +211 +00:16:18,280 --> 00:16:22,900 +جاله عنده كورونا، سعر الدولار على طول نزل، أي + +212 +00:16:22,900 --> 00:16:25,260 +أندار بالحرب، سعر الصرف بنزل، طبعا خودي بالك، + +213 +00:16:25,260 --> 00:16:29,720 +مقدرش أفصل الوضع الاقتصادي عن السياسة، متلاسقين + +214 +00:16:29,720 --> 00:16:33,130 +معاهم، وين ما بروحوا بروحوا سواء،الدولة زي اليابان + +215 +00:16:33,130 --> 00:16:35,750 +فيها استقرار سياسي واقتصادي ومالهاش في الحروب + +216 +00:16:35,750 --> 00:16:39,450 +والجسس هذه ممكن نفتح فيها فرقة عشان هي كتير مثلا + +217 +00:16:39,450 --> 00:16:43,050 +بتلاقي أن أصحاب رأس المال من دولة وشركتهم موجودة + +218 +00:16:43,050 --> 00:16:47,310 +في دولة تانية الدول اللي فيها استقرار سياسي بتلاقي + +219 +00:16:47,310 --> 00:16:50,930 +فيها business شغال قوي جدا ليش؟ لأن البيئة مستقرة + +220 +00:16:52,840 --> 00:16:55,460 +زي الإمارات مثلا، بتلاقي فيها كتير دول فاتحة، كتير + +221 +00:16:55,460 --> 00:16:58,660 +شركات عفوا، دولية فاتحة، هي لها فروع فيها، عندها + +222 +00:16:58,660 --> 00:17:02,940 +استقرار، ماشي، ليبيا زمان كان عندها فروع وسوريا، + +223 +00:17:02,940 --> 00:17:05,580 +لكن بعد ما صارت التوراة و الحروب انسحبوا، رأس + +224 +00:17:05,580 --> 00:17:10,100 +المال Japan مقدرش يضرب، ماشي، لكن لا يمنع ذلك وجود + +225 +00:17:10,100 --> 00:17:14,400 +هذه الشركات إلكترونيا، ممكن تكون موجودة إلكترونيا + +226 +00:17:14,400 --> 00:17:20,320 +وليس موجوداته بأصول مكاتب، لأ، لأ، مالهاش علاقة، + +227 +00:17:20,320 --> 00:17:26,470 +واضح يا جماعة؟اجتماعي أنا هطلع الآن ونبدأ الجزء + +228 +00:17:26,470 --> 00:17:28,490 +التاني على طول ان شاء الله بس خدي بالك أنتي + +229 +00:17:28,490 --> 00:17:32,970 +بتفعليش البنات شايلة الشغل كله هو الشارع حرم واصل + +230 +00:17:32,970 --> 00:17:37,650 +بقى واضح بس البنات مابشاركوش فعليهم يمكن بيأكلوا + +231 +00:17:37,650 --> 00:17:40,790 +مفطول ولا حاجة بدي أطلع و أرجع ان شاء الله يعطيكوا + +232 +00:17:40,790 --> 00:17:41,290 +العافية + diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/sOYhDOgQZqY_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/sOYhDOgQZqY_raw.json new file mode 100644 index 0000000000000000000000000000000000000000..c16b0c83df7e779cbbf5ae130c89653cd9c446dd --- /dev/null +++ b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/sOYhDOgQZqY_raw.json @@ -0,0 +1 @@ +{"segments": [{"id": 1, "seek": 2064, "start": 0.0, "end": 20.64, "text": "هيكون التصنيف ما بين هذه الدول حسب متوسط دخل الفرد. إيش يعني حسب متوسط دخل الفرد؟ يعني في عندنا دول بيكون متوسط دخل الفرد فيها كتير عالي، مثل يابان والدول المتقدمة، أمريكا، كندا، هذه متوسط الدخل فيها كتير عالي، فينا نصنفها أن هي", "tokens": [3224, 1829, 30544, 16712, 9381, 22653, 5172, 19446, 49374, 29538, 32748, 12610, 11331, 35457, 44650, 41779, 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+00:00:10,280 --> 00:00:14,000 +دول بيكون متوسط دخل الفرد فيها كتير عالي، مثل + +4 +00:00:14,000 --> 00:00:17,740 +يابان والدول المتقدمة، أمريكا، كندا، هذه متوسط + +5 +00:00:17,740 --> 00:00:20,640 +الدخل فيها كتير عالي، فينا نصنفها أن هي + +6 +00:00:23,690 --> 00:00:27,350 +أما في دول، لو حكينا مثلًا على فلسطين، أن متوسط + +7 +00:00:27,350 --> 00:00:30,630 +الدخل مش عالي، وفي عندنا نسبة بطولة عالية، يعني + +8 +00:00:30,630 --> 00:00:34,190 +هذه الأشياء ممكن نصنع، ونقدر نصنع فيها الدول، إن + +9 +00:00:34,190 --> 00:00:37,990 +هي متقدمة نامية، دول عالم ثانية، دول عالم ثالث، + +10 +00:00:37,990 --> 00:00:42,370 +هذه الأشياء اللي بتساعدنا في التصنيف، تمام؟ في + +11 +00:00:42,370 --> 00:00:45,890 +عندنا في البعد الاقتصادي كمان إشي اللي هو البنية + +12 +00:00:45,890 --> 00:00:49,780 +تحدية،إيش يعني البنية التحتية؟ وإيش دخل البنية + +13 +00:00:49,780 --> 00:00:53,820 +التحتية أصلاً في البناء الاقتصادي وفي العالمة + +14 +00:00:53,820 --> 00:01:00,280 +والإدارة؟ البنية التحتية هي التسهيلات الخدماتية + +15 +00:01:00,280 --> 00:01:05,600 +اللي بتوفرها الدولة، اللي بتنشط الاقتصاد هناك. + +16 +00:01:06,000 --> 00:01:10,300 +يعني مثلا، على سبيل المثال، في فلسطين عندنا، + +17 +00:01:10,300 --> 00:01:16,250 +البنية التحتية عندنامش تمام، تمام؟ فعنا صعوبة في + +18 +00:01:16,250 --> 00:01:21,130 +المواصلات، فيعنا زحمة، فيعنا في المياه في + +19 +00:01:21,130 --> 00:01:27,690 +التسريبات، في حفظ التجويفهذه الأشياء كلها بتأدي إن + +20 +00:01:27,690 --> 00:01:32,030 +الإقتصاد بتاعنا ينهار، يتخلخل، فيه أشياء مش ثابتة + +21 +00:01:32,030 --> 00:01:35,530 +فيه. بس لو حكينا على دولة تانية، مثلاً يابان، + +22 +00:01:35,530 --> 00:01:38,830 +البنية التحتية عندها عبارة عن مواصلات استغلت + +23 +00:01:38,830 --> 00:01:45,250 +البنية التحتية في القطارات، استغلت التواصلات، ما + +24 +00:01:45,250 --> 00:01:49,250 +في عندهم أسلك كهربا فوق الأرض، كلها تمتيدات داخلية + +25 +00:01:49,250 --> 00:01:55,370 +تحت الأرض.كل شيء عندهم مرتب، كل شيء عندهم منظّم، + +26 +00:01:55,370 --> 00:02:00,310 +هذه الأشياء خلّت في حفظ للطاقة بتاعت الدولة، مشان + +27 +00:02:00,310 --> 00:02:06,890 +تنتجلنا خدمات أفضل، مشان تعمل رقي في مستوى الدولة، + +28 +00:02:06,890 --> 00:02:11,680 +تمام؟وبدنا نحكي كمان في البرد الاقتصادي، إن هي + +29 +00:02:11,680 --> 00:02:15,420 +اقتصاد، الاقتصاد يعني الفلوس رايحة وجاية في + +30 +00:02:15,420 --> 00:02:19,140 +الدولة، تمام؟ ولأول ما ييجي في بالنا قصة الاقتصاد، + +31 +00:02:19,140 --> 00:02:24,080 +هنحكي عن السوق، هنحكي عن الموارد، فلو بدنا نحكي عن + +32 +00:02:24,080 --> 00:02:29,020 +اقتصاد الدولة، هنحكي عن مواردها وعن أسواقها، يعني + +33 +00:02:29,020 --> 00:02:33,680 +هنحكي عن مستوى الطلب على السلعة أو الخدمة اللي هي + +34 +00:02:33,680 --> 00:02:38,090 +بتنتجها،طبعًا، هنحكي عن مدى كفاءة السوق، السوق. + +35 +00:02:38,370 --> 00:02:41,490 +يعني هلاقيت أنا نازل على السوق، لقيت الشيء اللي + +36 +00:02:41,490 --> 00:02:45,150 +بدنيه، و لا لأ إنه خلاص نزلت، طب خلاص ماشي، بمشي + +37 +00:02:45,150 --> 00:02:50,750 +حالي باللي موجود. فيه كفاءات محددة، في مثلًا ناخد + +38 +00:02:50,750 --> 00:02:53,870 +أول، ناخد تاني، ناخد تالت، و لا إنه خلاص يعني اللي + +39 +00:02:53,870 --> 00:02:57,550 +موجود، بمشي حالي فيه. في عندنا تنوع في السلع، في + +40 +00:02:57,550 --> 00:03:01,490 +عندنا تنوع في الخدمات، في عندنا الخدمات اللي + +41 +00:03:01,490 --> 00:03:07,330 +موجودة ترضي المستهلك،مثل ما كنا مع مرح، السلع اللي + +42 +00:03:07,330 --> 00:03:11,190 +موجود عندنا بيتحول للمستهلك، لزبون عندنا، بيظل في + +43 +00:03:11,190 --> 00:03:14,890 +عندنا رجل على السوق، بيظل في عندنا أموال داخلة + +44 +00:03:14,890 --> 00:03:18,510 +للسوق، الأموال الداخلة، هتخلي في عندنا تصدير، في + +45 +00:03:18,510 --> 00:03:25,160 +عندنا سيرة، هتخلي حركة الاقتصاد دايما شغالة.بس لو + +46 +00:03:25,160 --> 00:03:30,000 +ما كان في عنا رضا في السوق، ما هيكون في عنا دخل + +47 +00:03:30,000 --> 00:03:34,700 +كامل، ما هيكون في عنا رضا إن هذه الدولة قادرة إنها + +48 +00:03:34,700 --> 00:03:40,160 +تتطور، لأن أصلا ما في حركة أموال بتكون جاية بشكل + +49 +00:03:40,160 --> 00:03:44,620 +كبير من هذه الأسواق. مثلا، لو بدنا نحكي هلأ، هلأ + +50 +00:03:44,620 --> 00:03:52,760 +بدنا نحكي في… أكمل يا دكتورة؟هلأ لو بدنا نحكي في + +51 +00:03:52,760 --> 00:03:57,280 +الوضع الحالي، الـCorona، تمام؟ الـCorona يعني + +52 +00:03:57,280 --> 00:04:02,560 +وقّفت السوق العالمي في شكل كامل، كامل، كامل، يعني + +53 +00:04:02,560 --> 00:04:07,240 +لو بدنا نروح للشركات مثل شركات السيارات، شركات + +54 +00:04:07,240 --> 00:04:13,020 +الأواعي، شركات الـCeramic، البلاء، كل هذه الشركات + +55 +00:04:13,020 --> 00:04:17,620 +صار في عندها هبوط حاد في مستوى المبيعات، تمام؟ + +56 +00:04:17,870 --> 00:04:22,990 +هلقيت تبتيجي شطارة الدول في إنها تسوق لإلها، وتسوق + +57 +00:04:22,990 --> 00:04:26,550 +للخدمات اللي موجودة عندها، تسوق للأسواق اللي + +58 +00:04:26,550 --> 00:04:29,150 +عندها، أمريكا بتشتغل على حالها، بتشتغل على السوق + +59 +00:04:29,150 --> 00:04:33,290 +اللي عندها، مشان تعود الخسارة اللي كانت عندها، + +60 +00:04:33,290 --> 00:04:37,650 +بدها تعود فترة الركود الاقتصادي اللي كانت عندها، + +61 +00:04:37,650 --> 00:04:40,630 +لأن الفترة اللي جاية، هتكون فيه أزمة اقتصادية + +62 +00:04:40,630 --> 00:04:44,480 +كبيرة كتير، بسبب هذا الركود اللي صار.فالإشي بيصير + +63 +00:04:44,480 --> 00:04:48,340 +على شطارة الدولة، +كل ما الدولة اشتغلت على سوقها + +64 +00:04:48,340 --> 00:04:55,440 +منيه، كل ما حصلت أكتر، تمام؟ هلأ، بدنا نحكي عن إشي + +65 +00:04:55,440 --> 00:04:59,660 +كتير مهم بيكون في البُعد الاقتصادي في الأعمال + +66 +00:04:59,660 --> 00:05:05,340 +الدولية، اللي هو معدل التحويل، اللي هو سعر الصرف، + +67 +00:05:05,340 --> 00:05:09,420 +تمام؟دائماً، يعني أغلب اللي بتشتغلوا، بتلاقيهم + +68 +00:05:09,420 --> 00:05:13,300 +سألوا، خاصة في أوقات الرواتب، «أديه صرف الدولار + +69 +00:05:13,300 --> 00:05:18,180 +اليوم؟» «طلعت علينا خسارة؟» «لأ، الدولار هلأ عالي» + +70 +00:05:18,180 --> 00:05:22,420 +«لأ، الدولار هلأ قليل» «انحول شكل؟ ما انحول شكل؟» + +71 +00:05:22,420 --> 00:05:28,040 +هذه الأشياء اللي هي تحويل العملة الوطنية لبلد ما، + +72 +00:05:28,040 --> 00:05:32,680 +مقابل عملات البلدان الأخرى، تمام؟ هذه التحويلات، + +73 +00:05:32,680 --> 00:05:35,600 +هذه التحويل من عملة لعملة، بيصير فيها خسارة + +74 +00:05:35,600 --> 00:05:41,740 +أحيانًا،إن أنا خاطرت في العملة اللي معي، +مشان + +75 +00:05:41,740 --> 00:05:45,900 +أحولها لعملة تانية، تمام؟ بأفقد من قيمتها جزء. + +76 +00:05:46,100 --> 00:05:50,280 +بيصير في عندي مخاطرة العملة. هذا المصطلح طلب بعد + +77 +00:05:50,280 --> 00:05:53,540 +ما صار في عنا سعر الصرف. صار في عنا «currency + +78 +00:05:53,540 --> 00:05:58,300 +risk»، اللي هو الخسار المحتمل من تدبذ بسعر الصرف + +79 +00:05:58,300 --> 00:06:02,440 +في العملات. مشان نقرب هذا المفهوم، بدنا نعطي مثال. + +80 +00:06:03,060 --> 00:06:08,070 +هلأ، أنا شركة فلسطينية، تمام؟«بدّي أعمل مشروع في + +81 +00:06:08,070 --> 00:06:14,550 +مصر» قيمة المشروع هذا فينا نحكي إنه مثلًا 10 تلاف + +82 +00:06:14,550 --> 00:06:19,970 +شكل، على سبيل المثال. أنا لسه بفكر بالمشروع و بحكي + +83 +00:06:19,970 --> 00:06:22,530 +و باتفق مع الشركة إنه أحنا بدي أعمل واحد، اتنين، + +84 +00:06:22,530 --> 00:06:26,110 +تلاتة، فحكتلي الشركة أعملّي ميزانية، عملت + +85 +00:06:26,110 --> 00:06:31,630 +الميزانية في ذلك الوقت وكان سعر الصرف 0.7 إجناب، + +86 +00:06:31,630 --> 00:06:34,770 +في ذلك الوقت عملت وطلع على سعر الصرف 0.7، طلع + +87 +00:06:34,770 --> 00:06:38,850 +معايا 10 تلاف شكل.بعد مدة وافقة على المشروع، بدأت + +88 +00:06:38,850 --> 00:06:43,810 +في المشروع واشتغلت، بعد تقريبًا 6 شهور من الإنجاز، + +89 +00:06:43,810 --> 00:06:47,250 +بدي آجي للأموال اللي فاتت عندي في المشروع، واللي + +90 +00:06:47,250 --> 00:06:51,950 +طلعت عندي من المشروع، اتفاجأت إن سعر الصرف عندي + +91 +00:06:51,950 --> 00:06:58,570 +صار 0.5، اتحول من 0.7 في بداية المشروع لـ0.5، أنا + +92 +00:06:58,570 --> 00:07:02,830 +قدّيش حجم الخسارة اللي صارت عندي من تحويل سعر + +93 +00:07:02,830 --> 00:07:08,120 +الصرف؟سعر الصرف اتحول عندي، نقل من سعر محدد لسعر + +94 +00:07:08,120 --> 00:07:12,560 +تاني، إجا عليّ أنا، فهذا هو اللي بنحكي عنه الخسارة + +95 +00:07:12,560 --> 00:07:18,140 +المحتملة من تدفظه بسعر الصرف للعملات، إنه ما في + +96 +00:07:18,140 --> 00:07:22,400 +عندنا سعر محدد، أنا ما بقدرأحكي للجنيه، لأ، واقف + +97 +00:07:22,400 --> 00:07:26,080 +عندك، لحد ما أخلص أنا مشروعي، بعد هيك بتتغير، لأ + +98 +00:07:26,080 --> 00:07:29,900 +ما بصير، ما بنفع أحكي للدولار، استنى، بس أخلص أنا + +99 +00:07:29,900 --> 00:07:33,720 +العقد تاعي، بعد هيك بتتغير، بتنزل مثل ما بدك، لأ + +100 +00:07:33,720 --> 00:07:41,250 +ما بصيرهذه التدبدوبات في سعر الصرف أكتر ناس + +101 +00:07:41,250 --> 00:07:46,390 +بيعانوا من هذا الموضوع في أساس سعر الصرف والعملات + +102 +00:07:46,390 --> 00:07:51,950 +اللي هما شركات الـ «NGO» الشركات اللي بتتعامل على + +103 +00:07:51,950 --> 00:07:59,450 +أكتر من دولة موقفي الوكالة يعني مثلًا موقفي + +104 +00:07:59,450 --> 00:08:05,550 +الوكالة والصليب صحيحهم متعيني الـNGOs. مثلا، عندنا + +105 +00:08:05,550 --> 00:08:10,590 +الموظف الوكالة، فينا موظف في سوريا، فينا موظف في + +106 +00:08:10,590 --> 00:08:16,490 +فلسطين، فينا موظف في السودان مثلا، سعر الصرف هان + +107 +00:08:16,490 --> 00:08:20,410 +هيكون مختلف عن هان هيكون مختلف عن هان.كل دولة + +108 +00:08:20,410 --> 00:08:25,810 +هيكون فيها خسارة إلى حد معين بسبب سعسة، الخسارة + +109 +00:08:25,810 --> 00:08:29,730 +هذه بيتحملها غالبًا اللي هو صاحب المشروع، لأن هو + +110 +00:08:29,730 --> 00:08:32,090 +اللي بيتعامل بالأموال، هو اللي بياتي، هو اللي + +111 +00:08:32,090 --> 00:08:36,510 +بيصرّف، وغالبًا المجير الناجح والشاطر بيكون حاطط + +112 +00:08:36,510 --> 00:08:40,490 +هذا الـBund في باله لما يبدأ أي مشروع، حاطط إنه + +113 +00:08:40,490 --> 00:08:46,100 +هيكون فيه إنجاب في سعر الصرفة.إنه حسب الأسواق + +114 +00:08:46,100 --> 00:08:49,660 +والأسهم احتمالية إنه يكون في عندنا drop في سعر + +115 +00:08:49,660 --> 00:08:53,620 +الدولار مثلا كمان شهرين، هيك هيك، فأه لأ أنا بدي + +116 +00:08:53,620 --> 00:08:56,380 +أحطه في باري إنه أنا لما أعمل مشروع احتمال هيكون + +117 +00:08:56,380 --> 00:09:02,960 +زي هيك، لأ أحط رج معين من المال أحفظ لهذا الموضوع، + +118 +00:09:02,960 --> 00:09:08,100 +تمام؟ «اللي هي خاطر تقلب أسعار الصرف، مخاطر تقلب + +119 +00:09:08,100 --> 00:09:15,890 +أسعار الصرف» صحيحهل إيه بدنا نحكي عن تاني بعد في + +120 +00:09:15,890 --> 00:09:18,750 +الأبعاد؟ إحنا حكينا عن البعد الاقتصادي أول إشي + +121 +00:09:18,750 --> 00:09:22,370 +بدنا نحكي هل إيه عن البعد السياسي؟ لحظة يعني + +122 +00:09:22,370 --> 00:09:28,470 +العولمة هي تدويب الحدود بين الدول يشعر الإنسان أنه + +123 +00:09:28,470 --> 00:09:32,050 +يعيش في قرية صغيرة جدا من انتشار الـInternet على + +124 +00:09:32,050 --> 00:09:36,960 +مستوى العالمالآن ممكن تكلم يا أخوكي أو قريبك أو + +125 +00:09:36,960 --> 00:09:41,100 +زوجك قريبك في دولة أخرى، بتفتح الفيديو ممكن تحضر + +126 +00:09:41,100 --> 00:09:45,020 +معاهم حفلة بات مباشر ممكن مثلا تكوني في دولة أخرى + +127 +00:09:45,020 --> 00:09:48,180 +وأهلك في دولة تانية يحضروا معاكي مناقشة + +128 +00:09:48,180 --> 00:09:50,940 +الـMagister والدكتوراه بات مباشرة، دي هي إيش؟ + +129 +00:09:50,940 --> 00:09:58,060 +العالمة حطمت القيود الموجودة بين البشر من أشكال + +130 +00:09:58,060 --> 00:10:02,500 +العالمة، انتشار فيروس كورونا على مستوى العالمطبعًا + +131 +00:10:02,500 --> 00:10:06,260 +هي حرب بين الصين وأمريكا، لكن البشرية كلها شاركت + +132 +00:10:06,260 --> 00:10:09,720 +فيها، هذه هي من أشكال إيش؟ العولمة، العولمة إلها + +133 +00:10:09,720 --> 00:10:14,020 +أشكال، عفوا، إلها أبعاد، طبعًا نجم عنها الشركات + +134 +00:10:14,020 --> 00:10:16,460 +مدرعات الجنسيات، نجم عنها المدراء الدوليين + +135 +00:10:16,460 --> 00:10:21,200 +الأقليميين، هدولة كلهم نجم عنها، إلها أبعاد كالبعد + +136 +00:10:21,200 --> 00:10:25,890 +الاقتصادي،ماشي إذا أنا بداش أشتغل في شركة عالمية + +137 +00:10:25,890 --> 00:10:29,670 +وأنا موجودة في غزة ممكن أشتغل لكن في أمور بدأ + +138 +00:10:29,670 --> 00:10:34,390 +أخدها بعين الاعتبار أهمها وأختارها اللي هو تقلبات + +139 +00:10:34,390 --> 00:10:37,910 +أسعار الصرف هاللي ناخدها بعين الاعتبار خاصة للناس + +140 +00:10:37,910 --> 00:10:42,630 +لمرتباتهم بالدولار هذا بيهم كتير سعر الدولار لأن + +141 +00:10:42,630 --> 00:10:48,420 +هو هياخد بالدولار فيه كمان عندناعشان نشترك في + +142 +00:10:48,420 --> 00:10:51,060 +العالم، لازم تكون البنية التحتية جاهزة والمقصود + +143 +00:10:51,060 --> 00:10:54,740 +البنية التحتية هنا، اللي هي المطارات، طبعًا أنا مش + +144 +00:10:54,740 --> 00:10:58,360 +مضطرة أسافر على دولة أخرى عشان أحضر الاجتماع، ممكن + +145 +00:10:58,360 --> 00:11:00,780 +عن طريق meeting جوجل أحضر الاجتماع وانا أقعد في + +146 +00:11:00,780 --> 00:11:02,960 +بلدي، زمان كانوا يضطروا يسافروا، الآن لا فيش + +147 +00:11:02,960 --> 00:11:06,820 +إمكاني، قاعد في بلد وبحضر الاجتماعات online، بتابع + +148 +00:11:06,820 --> 00:11:11,660 +online، لكن أهم الشغل أنه تكون الدولة موفرة هذه + +149 +00:11:11,660 --> 00:11:14,280 +الأمور لحتى نستخدمها، + +150 +00:11:15,980 --> 00:11:22,260 +هنشوف مع بعض البعد التاني؟ نحكي بعد هيك عن البعد + +151 +00:11:22,260 --> 00:11:29,460 +السياسي القانوني وبما إن إحنا في دولة زي فلسطين + +152 +00:11:29,460 --> 00:11:34,500 +يعني البعد السياسي كتير مهم والبعد القانوني برضه + +153 +00:11:34,500 --> 00:11:38,260 +كتير مهم إحنا عندنا دولة فيها حروب مستمرة مافي + +154 +00:11:38,260 --> 00:11:42,220 +عندنا استقرار في الدولة مافي عندنا استقرار في + +155 +00:11:42,220 --> 00:11:48,530 +التعاملات السياسية وهذه الأشياءفهذا الأمر، أي شخص + +156 +00:11:48,530 --> 00:11:51,730 +بدي يعمل project في غزة، لازم يكون حاطط هذا + +157 +00:11:51,730 --> 00:11:54,770 +الموضوع في باله. أنا لما بدي أروح أعمل مشروع في + +158 +00:11:54,770 --> 00:11:58,450 +غزة، بدي أحط في بالي إن هذا المشروع ممكن في أي + +159 +00:11:58,450 --> 00:12:02,550 +حلق، أنا ممكن أخسره تمامًا، كاملًا، لأنه ما فيها + +160 +00:12:02,550 --> 00:12:07,570 +استقرار، ما في عنا، ما في عنا، مثل ما كانوا يقولوا + +161 +00:12:07,570 --> 00:12:12,570 +قبل، بدا المخاطرة للحروب. هلقيت في عنا مصطلح طلع، + +162 +00:12:12,570 --> 00:12:16,550 +اللي هو «المخاطرة السياسية وعدم الاستقبال»؟هذا + +163 +00:12:16,550 --> 00:12:23,530 +الاشي بيخلّي إن الحكومات المختلفة في تعاملها مع + +164 +00:12:23,530 --> 00:12:28,170 +الدول تحط هذه الحدود، تحطها قدام عينيها، إن الدولة + +165 +00:12:28,170 --> 00:12:32,130 +الفلانية غير مستقرة، أنا في تعاملي معها، هكون هذا، + +166 +00:12:32,130 --> 00:12:36,450 +الدولة الفلانية غير مستقرة، هحط هذا الاشي في + +167 +00:12:36,450 --> 00:12:41,490 +الشروط وفي العقود وفي هذه المواضيع.طبعًا، وعندنا + +168 +00:12:41,490 --> 00:12:44,550 +عدم الاستقرار السياسي بيشمل كتير أشياء، اللي هم + +169 +00:12:44,550 --> 00:12:51,570 +الأحداث، التوراة وأعمال الشغب، الأشياء اللي بتكون + +170 +00:12:51,570 --> 00:12:58,010 +موجهة للدولة بشكل مباشر أو غير مباشر، للحكومة، + +171 +00:12:58,010 --> 00:13:04,390 +بشكل مباشر أو غير مباشر، وبتأثر على أعمال الشركات + +172 +00:13:04,390 --> 00:13:11,850 +الدولية، يعني فينا نحن الـمثلًا، بدي أطلب مثال على + +173 +00:13:11,850 --> 00:13:17,090 +هذه الأشياء، في أيام ما طلع التشويح على سيدنا + +174 +00:13:17,090 --> 00:13:21,810 +الرسول ﷺ في الدنيا «ماريكو السلام»، تمام؟ في أن + +175 +00:13:21,810 --> 00:13:27,950 +فرشة مشموعة، نعم، أيوة، الرسوم الموسيقى، صحيح؟طلعت + +176 +00:13:27,950 --> 00:13:32,610 +عندنا مجموعة من الشباب من ثورتها للموضوع، راحوا + +177 +00:13:32,610 --> 00:13:36,290 +لـ… كان في عندنا الـ«أكسفورد» البريطاني، كان معتمد + +178 +00:13:36,290 --> 00:13:40,950 +في غزة وبياخد شهادة دولية، تمام؟ كان هذا أظن في + +179 +00:13:40,950 --> 00:13:50,210 +2007، أظن، كان في 2007.في هذه الفترة، اتهجمت + +180 +00:13:50,210 --> 00:13:56,370 +مجموعة من الشباب على هذا الفئة، إنهم باعتقادهم إن + +181 +00:13:56,370 --> 00:14:02,290 +هم أجانب، هم عاديين، هم غير كفؤ، وهم اللي هاجموا + +182 +00:14:02,290 --> 00:14:06,630 +سيدنا الرسول، وهم وهم وهم وهم، تمام؟ بعد هذه + +183 +00:14:06,630 --> 00:14:13,540 +العملية، بعد هذا الشيء، المسؤولة عن «أكسفورد»،منعد + +184 +00:14:13,540 --> 00:14:18,540 +أي عمل يُقام في غزة بعد هذا الموضوع، ولهلا أي عمل + +185 +00:14:18,540 --> 00:14:23,880 +من هذا الموضوع ممنوع بتاتًا، يعني أثر علنا الشغب + +186 +00:14:23,880 --> 00:14:30,120 +اللي صار على شيء، التعليم بتاع الـEnglish أثر عليه + +187 +00:14:30,120 --> 00:14:34,280 +إنه ما عاد فيه إشي تاني مثله، وعادت هذه الموضوع مع + +188 +00:14:34,280 --> 00:14:38,560 +الـImadice برضه أظن في 2011، بس الشرطات اتصدرت + +189 +00:14:38,560 --> 00:14:42,420 +للموضوع وما خلّتوا يتمكنوا.إذا عن عدم الاستقرار + +190 +00:14:42,420 --> 00:14:47,040 +السياسي معناها اللي هو وجود انقلابات في البلد وجود + +191 +00:14:47,040 --> 00:14:51,260 +مظاهرات باستمرار هنا كيف بيؤثر عدم الاستقرار + +192 +00:14:51,260 --> 00:14:55,980 +السياسي؟ بيؤثر على عدم إمكانية أن تقوم الشركات + +193 +00:14:55,980 --> 00:15:00,800 +الدولية بفتح فروع أو مكاتب إلها في هذه الدولة يعني + +194 +00:15:00,800 --> 00:15:03,480 +إحنا باللحظة ماعناشا إحنا شركات دولية فاتحة عندنا + +195 +00:15:03,480 --> 00:15:07,200 +فروع ليش؟ لأن إحنا ماعناشا استقرار درجة المخاطرة + +196 +00:15:07,200 --> 00:15:12,520 +مرتفعةلكن الآن مع وجود الـ «انترنت» ممكن يكون + +197 +00:15:12,520 --> 00:15:18,000 +للشركات العالمية مسوقين على الـ «انترنت» داخل أي + +198 +00:15:18,000 --> 00:15:22,180 +دولة، ماشي؟ بيكونوا مسوقين لشركات عالمية، لكن إنها + +199 +00:15:22,180 --> 00:15:27,240 +تفتح فرع وتحط أصول إلها مباني وألات، لأ، صعبة، + +200 +00:15:27,240 --> 00:15:31,920 +لأنها بتخاف تخسرهم في حرب، في مظاهرة، في إشي، + +201 +00:15:31,920 --> 00:15:36,820 +ماشي؟ هي هذه المخاطر السياسية وعدم استقرار الدولة + +202 +00:15:37,440 --> 00:15:40,260 +التحول من رأس المالية للشركية والعكس برضه هذه من + +203 +00:15:40,260 --> 00:15:45,020 +عدم الاستقرار وجود انقلابات أو تورات مستمرة في هذه + +204 +00:15:45,020 --> 00:15:48,960 +الدول رأس المال جبان يعني رأس المال ما بيضال في + +205 +00:15:48,960 --> 00:15:54,100 +دولة فيش فيها إيش استقرار ناخد example لما صارت + +206 +00:15:54,100 --> 00:15:58,400 +قضية الله يرحمه جمال خاشقجي في السعودية وكيف قتلوه + +207 +00:15:58,400 --> 00:16:03,380 +في تركيا تركيا كتير من الشركات وقفت تعاملها في + +208 +00:16:03,380 --> 00:16:09,780 +السعوديةماشي، كدليل أو كتعبير عن عدم رضاهم باللي + +209 +00:16:09,780 --> 00:16:14,800 +حصل، لأنه حصلت قضية رأي عام دولية، ماشي، طبعا لما + 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00:00:06,960 +هترجع - كمل اوه مافيش break - اه okay تمام شكرا + +3 +00:00:06,960 --> 00:00:10,360 +- عايزيني break يعني في غدا ولا حاجة مفطور من تبع + +4 +00:00:10,360 --> 00:00:15,400 +المبارح - لأ لأ بس بسأل عشان - آخر ما أفضليك + +5 +00:00:15,400 --> 00:00:20,940 +فجأة قطع - لأ أنا قلتلك وأنا طالع - اه - أنا + +6 +00:00:20,940 --> 00:00:24,020 +بحاول يا أخوات أبعد عن قدان العصر - لأنه لما يقدن + +7 +00:00:24,020 --> 00:00:27,680 +العصر أنا بحس أنها خلص يعني - لو حد بديت - صحيح + +8 +00:00:27,680 --> 00:00:31,490 +- يعني Okay يا جميلة، هم نكمل مع الأستاذة ولا؟ + +9 +00:00:31,490 --> 00:00:42,050 +تعالوا نشوفولنا حاجة. ظهر أمامكوا صورة، أه؟ - أه، + +10 +00:00:42,050 --> 00:00:47,290 +ظهرت. - أشوفين سالي؟ - سالي؟ - أه، سالي. سالي + +11 +00:00:47,290 --> 00:00:52,510 +كويس، مش عارفاها الآن. سالي، في فرج واحد فقط في + +12 +00:00:52,510 --> 00:00:56,590 +الصورة، مين بيعرفه؟ قوة الملاحظة، فرج واحد بس. + +13 +00:00:59,370 --> 00:01:02,770 +«الفيونكا اللي ورع فستانها» «الفيونكا»؟ ممتاز، في + 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قبل هيك؟ + +50 +00:03:59,940 --> 00:04:03,720 +«لأ، + +51 +00:04:03,720 --> 00:04:07,740 +مش فاهم» «ميم الزوجة فيكوا؟» «فاتر، إن أنا حكت + +52 +00:04:07,740 --> 00:04:14,260 +ابني الله فاتر» «أقرأه، + +53 +00:04:14,260 --> 00:04:18,940 +ولا أجابه؟» «لأ، إقرأيه، ممكن نكشفك، ممكن لأ، ممكن + +54 +00:04:18,940 --> 00:04:23,600 +نكون مسكين جوزا»الأزهارية يا إلهي، عزيزي، أنت + +55 +00:04:23,600 --> 00:04:26,400 +بالخير، التانية مش باينة كلها العربية، بالعربية، + +56 +00:04:26,400 --> 00:04:33,120 +بالكتاب ههه ربك ما بضيحها، ممكن تحذر زوجك دائماً + +57 +00:04:33,120 --> 00:04:36,320 +النصب يعني، لما زوجك لا سمح الله يعتر أو يصير معاه + +58 +00:04:36,320 --> 00:04:41,300 +حاجة، أيش بتحكيله؟ ألف سلام عليك، تطيب، تطيب، + +59 +00:04:41,300 --> 00:04:45,990 +تطيب، تطيب، تطيب، تطيب تعرف كيف حطيتي لو انو وصلت + +60 +00:04:45,990 --> 00:04:49,690 +عشان هيك دكتورة + +61 +00:04:49,690 --> 00:04:55,370 +ذكرتني بموقف بسرع احكي أنا احكي احكي ات بسمع مرة + +62 +00:04:55,370 --> 00:04:59,450 +كان عندي بلوزة بدي أذهب من عند بناتي مرة كان عندي + +63 +00:04:59,450 --> 00:05:04,290 +بلوزة بدي أزهرها قلت لزوجي إنه بتخدها، بتخلي + +64 +00:05:04,290 --> 00:05:07,610 +الخياط ياخدها من اليمين واحد سانتي ومن الشمال واحد + +65 +00:05:07,610 --> 00:05:11,530 +سانتي قعدت أشرحله، بس مش مأمنة يعني ينقلي الرسالة + +66 +00:05:11,530 --> 00:05:16,290 +بالظبط فروحت، دخلت الغرفة التانية واخدت قلم رصاص + +67 +00:05:16,290 --> 00:05:19,930 +وقعدت أعلم على بلوزة بالظبط شو بده يعمل، فدخل + +68 +00:05:19,930 --> 00:05:22,270 +عليها لقاني بعلم لدرجة إنه يعني مش مأمنة، يحفظ + +69 +00:05:22,270 --> 00:05:24,810 +قالي طب خطلي المصاري بكيس بالمرة لا يوقع مني ولا + +70 +00:05:24,810 --> 00:05:31,010 +لازم أربطيهم حلو في إيده ولا حاجة؟ آه، آه. لأ، يا + +71 +00:05:31,010 --> 00:05:35,290 +أنت، هي تركيبة عقل الرجل غير المرأة، تركيبة + +72 +00:05:35,290 --> 00:05:38,610 +الدماغ، عفوا، العقل مش ملموس، تركيبة دماغ المرأة + +73 +00:05:38,610 --> 00:05:41,530 +للرجل، يعني أنتي ممكن الآن تكون بتحضر المحاضرة، + +74 +00:05:41,530 --> 00:05:44,750 +مثلاً، وشايف الواحد بذاكر ولا لأ، والواحد اللي صغير + +75 +00:05:44,750 --> 00:05:49,370 +بلعب، كل هذا، لكن زوجك ممكنش يعمل هيك. صحيفة المرأة + +76 +00:05:49,370 --> 00:05:54,110 +دماغها عن كبوت والرجل صناديق. الدينار مختلفة، عشان + +77 +00:05:54,110 --> 00:05:57,650 +هيك مدى أنا الدكتورة الوحيدة في الكلية كلها، يعني + +78 +00:05:57,650 --> 00:06:00,750 +معايا تسعة وخمسين أزميل وأنا أختهم الوحيدة، أنا + +79 +00:06:00,750 --> 00:06:02,490 +ده ما بيحكي لهم أنا أختك الوحيدة، هم بيحكوا لي + +80 +00:06:02,490 --> 00:06:05,190 +أنتي أختك، أختنا الكبيرة، من أصغرهم سنة، بس مش + +81 +00:06:05,190 --> 00:06:07,870 +مشكلة، أنا فرحة مع كلمة أختنا الكبيرة، هم مش just + +82 +00:06:07,870 --> 00:06:10,790 +on في السن، just on في المقام، فأنا بلاحظ أنه أنا + +83 +00:06:10,790 --> 00:06:15,190 +في الاجتماع بكون بسمع ومركزة وبشارك وبأدي رأي و + +84 +00:06:15,190 --> 00:06:19,060 +بشغل إشي تاني، هم بسجلين في الاجتماع، أنا ممكن + +85 +00:06:19,060 --> 00:06:21,940 +تقولي، أنا في جوال وقاعدة ببعت رسائل لناس وبحلف + +86 +00:06:21,940 --> 00:06:26,860 +إشي، وسماعاكي إش بتحكي ومجزا معاهم وببدي رأي و + +87 +00:06:26,860 --> 00:06:31,080 +بشارك وبصوت معهم، بفعلي مش مصوت، هم لأ، هم بس + +88 +00:06:31,080 --> 00:06:34,720 +بيكونوا جاعين في الاجتماع، أنا بقولهم تركيب الدماغ + +89 +00:06:34,720 --> 00:06:39,620 +غير كإنتوا أه إحنا بقدر نركز في أكتر من حاجة في نفس + +90 +00:06:39,620 --> 00:06:43,500 +الوقت إن شاء الله لأنه الست بتكون أم، بتكون + +91 +00:06:43,500 --> 00:06:48,700 +مشغولة، بتسوي شغل بلها مع ابنها، لأ الزوج، لأ هو + +92 +00:06:48,700 --> 00:06:51,800 +ممكن يحاول بس في لاجناس وفاشي، بعفوك يعني هو ممكن + +93 +00:06:51,800 --> 00:06:54,480 +تقعد الآن على المحاضرة، وشغل الغسالة، وحط طنزة + +94 +00:06:54,480 --> 00:06:56,640 +تتضغط، بس ماتحطوش فيها عدس، لإن الفجر اللي قبلها + +95 +00:06:56,640 --> 00:07:00,880 +كان منهم فيه ناس، ماتحطوش عدس في طنزة تتضغط، مش + +96 +00:07:00,880 --> 00:07:06,300 +كمان، فجرت في طالب عندي، بس الحمد لله الله سلم وبعت + +97 +00:07:06,300 --> 00:07:09,560 +أيميل بتستنى يودّى عليكى، يعني زي إيه؟ زي + +98 +00:07:09,560 --> 00:07:14,320 +العنكبوت، عامة مائة ألف إيد إلها، عفواً، لكن نباته + +99 +00:07:14,320 --> 00:07:18,580 +لا يعنى. وبتحلي دروس إلكتروني، تعليم إلكتروني + +100 +00:07:18,580 --> 00:07:22,420 +لبلادك في المحاضرة. وفتح يوتيوب، وفتح يوتيوب، + +101 +00:07:22,420 --> 00:07:25,320 +وبتحضر المحاضرة، وانت عاملة نفسك، بتحضر الفيلم، + +102 +00:07:25,320 --> 00:07:29,040 +وعاملة نفسك online، وبتنصدم بسؤال من الدكتورة، هذا + +103 +00:07:29,040 --> 00:07:33,680 +كله بيصير. - لها دي. - يلا يا قبلة، يلا مع + +104 +00:07:33,680 --> 00:07:34,000 +ولاء. + +105 +00:08:03,500 --> 00:08:04,900 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +106 +00:08:05,190 --> 00:08:07,410 +قاعدة ودنيا متعودين عليها ومتعودين على حلولها. + +107 +00:08:07,530 --> 00:08:09,190 +«الوزاني» حاكت «designated»، «الورد» خلص في + +108 +00:08:09,190 --> 00:08:11,570 +الطابعة، «الورد» بيجي براك، أو بطلب براك، + +109 +00:08:11,570 --> 00:08:16,510 +«الجهاز» خرج، بأجيب الصيانة. زي مثلاً، حاجة إحنا + +110 +00:08:16,510 --> 00:08:18,270 +متعودين عليها، لو طلبتي ع الشارع، أو روحتي على + +111 +00:08:18,270 --> 00:08:21,370 +رمزان السراية، ما ناقشت فيه زحمة بتشوكي، وين الزحمة + +112 +00:08:21,370 --> 00:08:24,850 +اللي في السراية؟ معروفة الحاجة من ورايا؟ حاجة أنا + +113 +00:08:24,850 --> 00:08:28,190 +اتعودت عليها، مخت برمج عليها. عشانك أنا لما بحلها، + +114 +00:08:28,190 --> 00:08:29,390 +ما بحسش إن أنا بتاخد قرار + +115 +00:08:32,950 --> 00:08:36,430 +أما القرارات الغير مبرمجة هي بتكون قرارات غير + +116 +00:08:36,430 --> 00:08:41,610 +مكررة، نعم؟ شرحتها هذه؟ مش سامعة يا دكتورة هذه + +117 +00:08:41,610 --> 00:08:46,650 +هذه شرحتها الجدول لأ لسه أنا، ماشي okay هيا ب .. + +118 +00:08:46,650 --> 00:08:49,830 +احنا حنيشة على الفرق بين القرار المبرمج والغير + +119 +00:08:49,830 --> 00:08:53,270 +مبرمج لكن هذه المربع اللي عندنا أو المستطيل اللي + +120 +00:08:53,270 --> 00:08:57,530 +على الشمال بيوضحلنا القرارات المبرمج وغير مبرمج + +121 +00:08:57,530 --> 00:09:00,830 +حسب مستويات الإدارة بيوضحلنا الإدارة العليا إنه هي + +122 +00:09:00,830 --> 00:09:05,150 +بتكون أغلب قراراتها قرارات غير مبرمجة قرارات غير + +123 +00:09:05,150 --> 00:09:08,710 +متكررة بدها تحليل وإجراءات معقدة قبل ما نتخد + +124 +00:09:08,710 --> 00:09:13,250 +القرار لكن المستوى اللي نخلينه للإدارة الدنيا اللي + +125 +00:09:13,250 --> 00:09:17,290 +هي قد إشي كل قراراتها بتكون مبرمجة روتينية معروفة + +126 +00:09:17,290 --> 00:09:20,750 +إنه إيش لو في حد الحالة بدي أعمل شو بظبط يعني لكن + +127 +00:09:20,750 --> 00:09:24,080 +المستوى الإداري الإدارة الوسطى برضه قرارات مبرمجة + +128 +00:09:24,080 --> 00:09:27,860 +بتكون أكثر من قرارات غير مبرمجة الشكل بيوضح إن + +129 +00:09:27,860 --> 00:09:32,440 +القرارات المبرمجة هي بتقتصر على المستوى الإدارة + +130 +00:09:32,440 --> 00:09:37,240 +العليا وبدها كثير تحليل و تعقيد معقد يعني عملية مش + +131 +00:09:37,240 --> 00:09:41,440 +بسيطة عملية صنع القرار الغير مبرمج لأنه بتكون وحيد + +132 +00:09:41,440 --> 00:09:44,020 +يعني مش متكرر بيكون إيش مفاجئ مثلا عندنا مثلا في + +133 +00:09:44,020 --> 00:09:48,520 +حادث الكورونا، الجامعة كانت بالعادة التعليم وجهها + +134 +00:09:48,520 --> 00:09:51,780 +وعادة ومحاضرة لكن في أول جهة دلوقتي، الشهر التلاتة + +135 +00:09:51,780 --> 00:09:56,780 +الفصل الماضي يعني إشي مفاجأة خلاص وزارة التربية + +136 +00:09:56,780 --> 00:10:00,680 +والتعليم قررت إنه ما فيش تدريس فأكيد عقدوا اجتماعات + +137 +00:10:00,680 --> 00:10:04,880 +مع كل مجلس إدارة، مجلس استشاري، مع نواب الرئيس إنه + +138 +00:10:04,880 --> 00:10:09,440 +إيش الحل في الآخر إنه بعد عدة اجتماعات وقرارات إنه + +139 +00:10:09,440 --> 00:10:14,510 +صار فيه تعليم إلكتروني يعني، وحتى في الفترة الأخرى + +140 +00:10:14,510 --> 00:10:16,690 +لما رجعوا طلاب الـBaccalaureate أكيد إنه مش قرار + +141 +00:10:16,690 --> 00:10:20,030 +بسيط كان يعني إنه رجعوا طلاب الـBaccalaureate قبل + +142 +00:10:20,030 --> 00:10:24,290 +أسبوعين للدراسة بشكل مدمج فإنه هذا الـ "كورونا" + +143 +00:10:24,290 --> 00:10:26,830 +إشي مش متكرر يعني إحنا بنواجهه لأول مرة كنا + +144 +00:10:26,830 --> 00:10:30,950 +فالقرار كان هذا نوع قرار غير مبرمج في أي تحركة + +145 +00:10:30,950 --> 00:10:33,630 +دولة و أنا واجعوا بس السنة الأولى واجعوا السنة + +146 +00:10:33,630 --> 00:10:38,290 +الأولى فقط السنة الأولى والعامة والماجستير بس كل + +147 +00:10:38,290 --> 00:10:43,350 +الكليات نعم الماجستير مش كل الكليات، صحّيها الـ "IT" + +148 +00:10:43,350 --> 00:10:47,410 +بس طيب، نرجع إحنا للـ "slides" البعدها لحظة، لحظة + +149 +00:10:47,410 --> 00:10:51,510 +القرارات غير مبرمجة هي قرارات جديدة تحدث لأول مرة + +150 +00:10:51,510 --> 00:10:55,090 +تواجه المدير لأول مرة وهي تعتبر قرارات استراتيجية + +151 +00:10:55,090 --> 00:10:59,450 +خطيرة ممكن تكون مصيرية، زي إيش؟ مثلا، زي اختفاء + +152 +00:10:59,450 --> 00:11:02,450 +منتج من السوق، بمعنى الناس بطلت تشتري هذا المنتج + +153 +00:11:02,450 --> 00:11:05,390 +فالآن إحنا إيش القرارات؟ طبعا مش كل يوم اللي + +154 +00:11:05,390 --> 00:11:08,690 +هتختفي المنتجات فالآن أنا أشوف القرارات القرارات + +155 +00:11:08,690 --> 00:11:11,730 +غير مبرمجة، فقط محصورة على الإدارة العليا، خذ إب + +156 +00:11:12,320 --> 00:11:16,040 +"شغل إداري"، زي ما تروح أكيد. "الموظف تأخر، روح + +157 +00:11:16,040 --> 00:11:17,960 +شغل المدير العام، الموظف تأخر"؟ لأ، إحنا بنعرف + +158 +00:11:17,960 --> 00:11:23,540 +كيف نصدر، لكن القرارات الاستراتيجية هي القرارات الغير + +159 +00:11:23,540 --> 00:11:27,500 +مباشرة، تكون لمرة واحدة ولأول مرة، تحتاج منها + +160 +00:11:27,500 --> 00:11:31,140 +تفكير، تحتاج منها مشاورات، تحتاج منها اجتماعات، + +161 +00:11:31,140 --> 00:11:37,320 +تحتاج منها معلومات لاتخاذ. زي قرار فتح فرع. إحنا مش + +162 +00:11:37,320 --> 00:11:39,900 +كل يوم، مش كل خمس أذنك، بدنا نفتح فرعًا. مثلًا، + +163 +00:11:39,900 --> 00:11:42,640 +الجامعة الإسلامية عندها الآن في غزة، بدها تفتح فرع + +164 +00:11:42,640 --> 00:11:44,840 +في فرقة "نيونيس"، مش ببساطة، الموضوع مكلف وبده + +165 +00:11:44,840 --> 00:11:48,020 +رأسمال وبده مباني وبده أصول، وهل في طلبة هيجي ولا + +166 +00:11:48,020 --> 00:11:52,860 +مش في طلبة. هذا القرار الإداري العليا. هم يتخذوه، + +167 +00:11:52,860 --> 00:11:56,820 +هم يتحملوا مسؤوليته. بدنا نفتح خط إنتاجي ثاني أو + +168 +00:11:56,820 --> 00:12:01,440 +بدنا نفتح فرع للمصنع، نفس الشيء. بدنا قاعدة، + +169 +00:12:01,440 --> 00:12:04,000 +القرارات الغامض وبرمجة زي الزواج يا أخوات، مش كلهم + +170 +00:12:04,000 --> 00:12:09,080 +إحنا هنزوج الأخت، لأ، براحة. زي شبيب الزواج يعني، + +171 +00:12:09,080 --> 00:12:12,840 +هو قرار مش بسيط، بترتب عليه أمور كثيرة، قرار + +172 +00:12:12,840 --> 00:12:15,860 +مصيري، فبنسميه غامض وبرمجة. لكن إنتِ تشتريش الباب + +173 +00:12:15,860 --> 00:12:19,580 +أسود ولا أزرق، يعني لو جبتيه أسود، بنروح نبدله، لو + +174 +00:12:19,580 --> 00:12:22,800 +مش حابب، نبدله، بتوزعيه، بتعطيه لأخته، بتقدميه + +175 +00:12:22,800 --> 00:12:25,340 +لإيه، بالصدر في حاجة بسيطة يعني، بترتب عليه أشياء + +176 +00:12:25,340 --> 00:12:27,500 +بسيطة، لكن القرار الزواج، + +177 +00:12:30,720 --> 00:12:33,820 +لو أنا لما فتحت فرع الجامعة في الجنوب، ما حدش إجا + +178 +00:12:33,820 --> 00:12:37,900 +من الطلبة، من الخاطب، اترتب عليه تكلفة باهظة + +179 +00:12:37,900 --> 00:12:42,540 +المؤسسة، واضح؟ في أخت أظن على الـChat سألت سؤال، + +180 +00:12:45,180 --> 00:12:48,100 +أو ممكن يكون صحيح القرار غير مبرمج إن غير مبرمج + +181 +00:12:48,100 --> 00:12:50,460 +ممكن يكون طارئ، ممكن يكون حاجة جديدة، زي التعليم + +182 +00:12:50,460 --> 00:12:53,920 +الإلكتروني، الانتقال، إجت أزمة كورونا، الانتقال، + +183 +00:12:53,920 --> 00:12:56,560 +التعليم الإلكتروني كان أمر طارئ. لكن مين اللي اتخذ + +184 +00:12:56,560 --> 00:13:00,080 +القرار؟ إدارة الجامعة. – مثلا، إن صار في drop + +185 +00:13:00,080 --> 00:13:04,400 +عندنا في الشغل، هذا قرار لما يتخذه، بيكون قرار غير + +186 +00:13:04,400 --> 00:13:10,080 +مبرمج. – صحيح، بيكون قرار غير طارئ. قرار غير مبرمج + +187 +00:13:10,080 --> 00:13:12,240 +يعني قرار مش روتيني، مش متعودين عليه، يعني قرار + +188 +00:13:12,240 --> 00:13:14,220 +جديد. زي ما تقولون طالبات + +189 +00:13:17,480 --> 00:13:20,760 +يوم الثلاثاء في محاضرة رجالية، +بنقول، بنحكي لهم حسب + +190 +00:13:20,760 --> 00:13:25,260 +إدارة الجامعة. طب نعمل الـQuiz، وإن أنا ما أعملش، + +191 +00:13:25,260 --> 00:13:29,020 +أنا بتاخد القرار. نفترض أن أنا بتاخد القرار. مع أن + +192 +00:13:29,020 --> 00:13:33,180 +في قرارات غير بلوتونية، غير مبرمجة، جديدة، مصيرية، + +193 +00:13:33,180 --> 00:13:36,740 +بنخليها للإدارة العليا، طبعا إحنا هنتأثر فيها، بس + +194 +00:13:36,740 --> 00:13:38,600 +هي الإدارة العليا المسؤولة عن نجاحها وفشلها، وفي + +195 +00:13:38,600 --> 00:13:42,220 +قرارات متعارضين عليها. واحد أتأخر، البارد خلص + +196 +00:13:42,220 --> 00:13:48,530 +الكلام الفضلي في الشغل، هذه موجودة، تفضلي. ماشي، + +197 +00:13:48,530 --> 00:13:52,270 +هنا في الـ "سلايد" الثاني راح نقارن بين القرارات + +198 +00:13:52,270 --> 00:13:55,230 +المبرمجة والقرارات غير المبرمجة من ناحية عدة + +199 +00:13:55,230 --> 00:14:00,010 +متغيرات، نوع الجهود طبعا زي ما حكينا إن القرارات + +200 +00:14:00,010 --> 00:14:05,570 +المبرمجة بتكون بسيطة وروتينية فالجهود بيكون فيها + +201 +00:14:05,570 --> 00:14:09,110 +مش كتير يعني إشي معروف ومتكرر بشكل ده، أنا خلاص + +202 +00:14:09,110 --> 00:14:12,400 +اتعودت شو أعمل لكن القرارات غير مبرمجة بتكون ما + +203 +00:14:12,400 --> 00:14:15,960 +أنها إشي طارئ وغير متكرر فهو الجهود فيها معقد + +204 +00:14:15,960 --> 00:14:19,880 +وكبير بدها شوية ابتكار وإبداع لحل المشكلة، طبيعة + +205 +00:14:19,880 --> 00:14:23,020 +المهمة في القرارات المبرمجة زي ما قلنا إنه خطواته + +206 +00:14:23,020 --> 00:14:26,440 +بدي أمشي عليها إجراءات محددة واضحة ومكررة ويمكن + +207 +00:14:26,440 --> 00:14:29,880 +حلها بسهولة لكن في القرارات غير المبرمجة بتكون + +208 +00:14:29,880 --> 00:14:35,260 +لأنها إشي مفاهيم وإشي لأول مرة تكون مهمة غير واضحة + +209 +00:14:35,260 --> 00:14:38,620 +وبدها تحليل ودراسة متعمقة، المعلومات بتكون في + +210 +00:14:38,620 --> 00:14:42,110 +المبرمجة متوفرة بشكل كبير لكنها بتكون قليلة لحد + +211 +00:14:42,110 --> 00:14:45,190 +كبير في القرارات غير مبرمجة، في الاعتماد على + +212 +00:14:45,190 --> 00:14:48,070 +السياسات المنظمة، طبعا القرارات المبرمجة بكون أنا + +213 +00:14:48,070 --> 00:14:51,090 +عارف إيش بدي أعمل، في خبرة سابقة، بكون متكرر بشكل + +214 +00:14:51,090 --> 00:14:54,390 +كبير، فخلاص يعني أنا لما أواجه كذا، بكون معروف + +215 +00:14:54,390 --> 00:14:57,990 +عندي إيش لازم أعمل، لكن القرارات المبرمجة بكون إشي + +216 +00:14:57,990 --> 00:15:01,210 +طارئ وغير متكرر، ما فيش خبرة سابقة أستفيد منها لأول + +217 +00:15:01,210 --> 00:15:04,250 +مرة، لأنها بتكون مشكلة، لمستوى الإدارة القرار زي ما + +218 +00:15:04,250 --> 00:15:07,730 +حكينا المبرمج في الدنيا والوسطى لكن قرار الغير + +219 +00:15:07,730 --> 00:15:11,150 +مبرمج تقتصر على الإدارة العليا طبعا فهي تعتمر على + +220 +00:15:11,150 --> 00:15:13,650 +الإدارة العليا تقتصر على الإدارة العليا فهي قرارات + +221 +00:15:13,650 --> 00:15:16,530 +استراتيجية لكن في القرارات المبرمجة بتكون قرارات + +222 +00:15:16,530 --> 00:15:19,470 +تكتيكية وتشغيلية، درجة المخاطرة في القرارات + +223 +00:15:19,470 --> 00:15:21,730 +المبرمجة بتكون في معلومات كبيرة متوفرة بتكون + +224 +00:15:21,730 --> 00:15:25,490 +مخاطرة محدودة جدا في عكسها في الغير مبرمج بتكون + +225 +00:15:25,490 --> 00:15:29,250 +درجة المخاطرة كبيرة جدا في عندي أمثلة زي ما كنا + +226 +00:15:29,250 --> 00:15:32,850 +التوزيع العمل الإجازة، إلغاء، قرارات عملية تفتيش + +227 +00:15:32,850 --> 00:15:36,770 +على جودة المونتاج الصين، كل هذه القرارات مبرمجة + +228 +00:15:36,770 --> 00:15:39,910 +لكن في عندي في القرارات غير مبرمجة رسم السياسة + +229 +00:15:39,910 --> 00:15:43,790 +العامة للمنظمات حل أزمات، إضافة مبنى، فتح فرع + +230 +00:15:43,790 --> 00:15:49,130 +جديد، بدي استثمارات ونفقات عالية، كل هذه قرارات + +231 +00:15:49,130 --> 00:15:52,030 +غير مبرمجة وبهذه الـslide أنا بكون خلصت مع كل + +232 +00:15:52,030 --> 00:15:56,250 +الشرح فإحنا بنتقل إلى زميلة ناتو أنتم ممتاز ولا؟ + +233 +00:15:56,250 --> 00:16:04,140 +قبل ما ننتقل فيه، هل عنده أي سؤال؟ ممتاز ولا؟ حد + +234 +00:16:04,140 --> 00:16:10,240 +عنده سؤال يا شباب؟ ‏- خلاص، السكوت إنه ما فيش حد + +235 +00:16:10,240 --> 00:16:11,340 +عنده سؤال ‏- يمكن مرعوبين منك يعني ‏- شكرا إننا + +236 +00:16:11,340 --> 00:16:14,200 +بحثنا في السماعة ‏- خايفين ولا حاجة؟ ‏- خلاص، + +237 +00:16:14,200 --> 00:16:14,360 +عنده سؤال ‏- شكرا إننا بحثنا في السماعة ‏- يمكن + +238 +00:16:14,360 --> 00:16:19,000 +مرعوبين منك يعني ‏- خلاص، السكوت إنه ما فيش حد عنده + +239 +00:16:19,000 --> 00:16:28,240 +سؤال ‏- خلاص، السكوت إنه ما فيش حد عنده سؤال + +240 +00:16:31,090 --> 00:16:35,110 +"سكفولة" يا جماعة "مبارك" + +241 +00:16:35,110 --> 00:16:42,070 +يا مبارك يا مبارك يا مبارك يا مبارك يا مبارك يا + +242 +00:16:42,070 --> 00:16:49,490 +مبارك يا مبارك يا مبارك يا مبارك يا مبارك يا مبارك + +243 +00:16:49,490 --> 00:16:49,730 +يا مبارك يا مبارك يا مبارك يا مبارك يا مبارك يا + +244 +00:16:49,730 --> 00:16:49,870 +مبارك يا مبارك يا مبارك يا مبارك يا مبارك يا مبارك + +245 +00:16:49,870 --> 00:16:49,990 +يا مبارك يا مبارك يا مبارك يا مبارك يا مبارك يا + +246 +00:16:49,990 --> 00:16:51,490 +مبارك يا مبارك يا مبارك يا مبارك يا مبارك يا مبارك + +247 +00:16:51,490 --> 00:16:54,130 +يا مبارك يا مبارك يا مبارك يا مبارك يا مبارك يا + +248 +00:16:54,130 --> 00:16:58,810 +مبارك يا مبارك + +249 +00:16:58,810 --> 00:17:01,520 +يا مبارك يا إنّها تستمر على طريق الإبداع وطريق + +250 +00:17:01,520 --> 00:17:05,660 +الحاجات الحلوة زيها، ما شاء الله ننتقل للمبدع + +251 +00:17:05,660 --> 00:17:10,020 +التاني وفارسة المحاضرة روان الأغى، روان حكتلي + +252 +00:17:10,020 --> 00:17:14,140 +إنها مخالصة English، صح؟ ‏- تمام، مخالصة English، + +253 +00:17:14,140 --> 00:17:19,850 +صحيح ‏- يالا، تفضلي بسم الله الرحمن الرحيم زي ما + +254 +00:17:19,850 --> 00:17:23,710 +زميلتي ولا حكت عن تعريفنا على مراحل اتخاذ القرار + +255 +00:17:23,710 --> 00:17:27,170 +ومعايير تقييم البدائل وأنواع القرارات واللي إن شاء + +256 +00:17:27,170 --> 00:17:32,230 +الله هنكمل ظروف اتخاذ القرارات وأنماطها طبعًا، من + +257 +00:17:32,230 --> 00:17:36,810 +يقرأ الـ «سلايد» يا بنات؟ مشاركة؟ طبعًا، دلوقتي + +258 +00:17:36,810 --> 00:17:40,230 +اعتزت مش هتقدر تفتح الكاميرا عشان عندها زي وظيفة؟ + +259 +00:17:40,230 --> 00:17:43,510 +آه، عندي، آه الإضاءة عندي، عن الـroof أنا، فمش + +260 +00:17:43,510 --> 00:17:49,190 +ضابطة أوه، سالميننا على استجابة الطيور، فضلي يلا + +261 +00:17:49,190 --> 00:17:53,290 +يا صبايا، يميني شارك يلا، عشان لو أنت أخدت الدرجة + +262 +00:17:53,290 --> 00:17:55,690 +الكاملة ساعديني إن شاء الله + +263 +00:17:55,690 --> 00:18:03,370 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +264 +00:18:03,610 --> 00:18:07,070 +بناءً على البيانات والمعلومات المتوفرة يتم اتخاذ + +265 +00:18:07,070 --> 00:18:11,270 +القرار في ظل أربعة ظروف محددة تتبين فيها صعوبة + +266 +00:18:11,270 --> 00:18:15,510 +عملية صناعة القرار واتخاذه وكذلك الآليات والأساليب + +267 +00:18:15,510 --> 00:18:22,690 +المعتمدة في ذلك أولًا التأكد التام، توفر كافة + +268 +00:18:22,690 --> 00:18:26,930 +المعلومات المطلوبة لاتخاذ القرار وبشكل كامل ودقيق + +269 +00:18:28,300 --> 00:18:31,960 +ليكون لدى متخذ القرار معلومات عن الظروف التشغيلية + +270 +00:18:31,960 --> 00:18:35,540 +وأسعار الموارد والقيود والمحددات المفروضة على + +271 +00:18:35,540 --> 00:18:39,040 +العمل وكذلك الخيارات المتاحة والعائد المترتب على + +272 +00:18:39,040 --> 00:18:44,500 +كل منها وأخيرًا قليلة الحدوث في عالم اليوم وربما + +273 +00:18:44,500 --> 00:18:49,620 +تختص بعدد بسيط من القرارات المبرمجة تمام شكراً في + +274 +00:18:49,620 --> 00:18:51,820 +هذا الظرف يعني أن التأكد التام اللي هو الـ + +275 +00:18:51,820 --> 00:18:55,220 +Certainty عندنا أن كل المعلومات المطلوبة متوفرة + +276 +00:18:55,220 --> 00:18:58,960 +عندي بشكل كامل عند متخذ القرار معلومات عن كل + +277 +00:18:58,960 --> 00:19:02,160 +الظروف من ناحية اللي بتتعلق بالظروف التشغيلية + +278 +00:19:02,160 --> 00:19:07,240 +بالأسعار بالقيود بالمحددات كل شيء عندي متوفر إنه + +279 +00:19:07,240 --> 00:19:11,980 +شيء يعني هيكون سهل وسلس لو يتطبق يعني عنده بشكل + +280 +00:19:11,980 --> 00:19:16,280 +عام معلومات متوفرة عند متخذ القرار، ظروف تشغيلية + +281 +00:19:16,280 --> 00:19:20,280 +وأسعار، عنده فكرة عامة عن كل الأشياء والمحددات + +282 +00:19:20,280 --> 00:19:22,940 +المفروضة على العمل والخيارات المتاحة، يعني قدامه + +283 +00:19:22,940 --> 00:19:28,100 +كمان معلومات وبيانات وبدائل يميز هذا الظرف إنه + +284 +00:19:28,100 --> 00:19:31,880 +قليلة الحدوث في اللي هو عالم إدارة الأعمال اليوم + +285 +00:19:31,880 --> 00:19:35,580 +وربما تختص بعدد بسيط من القرارات المبرمجة إذا + +286 +00:19:35,580 --> 00:19:39,260 +تنطبق أكثر هذا الظرف على القرارات المبرمجة اللي هي + +287 +00:19:39,260 --> 00:19:44,060 +القرارات الروتينية المعتادة، تمام؟ يعني بشكل عام + +288 +00:19:44,060 --> 00:19:47,700 +إنه معلومات وبيانات عندي متوفرة، عندي عدة خيارات + +289 +00:19:47,700 --> 00:19:53,280 +وبدائل، كل شيء عندي متوفر، فأكيد حق القرار رح ينجح + +290 +00:19:53,280 --> 00:20:00,670 +لو اتبعته إذن يا أخوات، هل تتأكد، هذه متطابقة بدروف + +291 +00:20:00,670 --> 00:20:05,270 +البيئة، هل تتأكد غير موجودة في عالم الأعمال؟ ماشي، + +292 +00:20:05,270 --> 00:20:11,050 +لأن عالم الأعمال بيمتاز بالسرعة والتغير، لكن الحد + +293 +00:20:11,050 --> 00:20:14,030 +الأدنى موجود، البسيط موجود، مثلًا، أنت عارف لو + +294 +00:20:14,030 --> 00:20:16,790 +تأخرت على الشغل، المدير إيش ممكن يساوي؟ متأكد أن + +295 +00:20:16,790 --> 00:20:21,130 +هو أبصى يراعي، خلاص يعني، إذن هي هذه الحالة اللي + +296 +00:20:21,130 --> 00:20:23,530 +إحنا بنتكررها، صحيح، لكن هي حقيقة غير موجودة، لأن + +297 +00:20:23,530 --> 00:20:27,950 +عالمنا ممتاز بالتغير، النوع الثاني موجود، اللي هو + +298 +00:20:27,950 --> 00:20:30,210 +المخاطر «Risk» تفضلي الـ «Risk» مش الـ «Danger» + +299 +00:20:30,210 --> 00:20:32,870 +خوني بالك إحنا عندنا هذه مصطلحات علمية، مصطلحات + +300 +00:20:32,870 --> 00:20:38,990 +تخصصية، هو «Risk» و «Danger» تفضلي طبعًا، تمام، + +301 +00:20:38,990 --> 00:20:42,030 +عندنا المخاطرة اللي هو عندي أهداف القرار واضحة + +302 +00:20:42,030 --> 00:20:46,030 +جدًا كمية جيدة من المعلومات متاحة لصانع القرار لكن + +303 +00:20:46,030 --> 00:20:50,630 +إيش هنا المختلف عن التأكد التام إن العوائد + +304 +00:20:50,630 --> 00:20:54,270 +المستقبلية المرتبطة بكل خيار عرضة للاحتمال وعدم + +305 +00:20:54,270 --> 00:20:57,450 +اليقين، يعني عندي شك في العوائد المستقبلية، عندي + +306 +00:20:57,450 --> 00:21:00,910 +معلومات وبيانات متوفرة لكن العوائد أو النتائج + +307 +00:21:00,910 --> 00:21:05,610 +المستقبلية مش هتكون عندي ما يسمى به، هتكون + +308 +00:21:18,270 --> 00:21:19,670 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +309 +00:21:21,690 --> 00:21:25,810 +والاحتمالات المستقبلية مبنية على ممكن إنها تكون + +310 +00:21:25,810 --> 00:21:31,390 +موضوعية objective احتمالات محسوبة بتكون كمية + +311 +00:21:31,390 --> 00:21:35,210 +يعني أشياء يعني لها حساب معينة مش عبثية محسوبة + +312 +00:21:35,210 --> 00:21:39,450 +بدقة وكل شيء موثق فيها وعندي subjective شخصية اللي + +313 +00:21:39,450 --> 00:21:42,290 +بقى لها بتعتمد على الرأي الشخصي مرتبطة بالحكم + +314 +00:21:42,290 --> 00:21:46,880 +الشخصي اللي هي صانع القرار بعدين، عندنا القرارات + +315 +00:21:46,880 --> 00:21:49,640 +القائمة على الاحتمالات معروفة في بيئة الأعمال حيث + +316 +00:21:49,640 --> 00:21:53,620 +تكون سجلاتها التاريخية وتجارب خبرة مدرائها مصدرًا + +317 +00:21:53,620 --> 00:21:56,720 +مهمًا لتحديدها إذا كل ما كان المدير عنده خبرة + +318 +00:21:56,720 --> 00:22:00,320 +مثلًا، عندي مدير بيشتغل من عشرين سنة فهذا الشيء + +319 +00:22:00,320 --> 00:22:05,200 +حيكون عنده الاحتمال المخاطر عنده ممكن يكون قليل + +320 +00:22:05,200 --> 00:22:08,640 +نظرًا لخبرته فخبرة المدير هنا في هذه الحالة بتلعب + +321 +00:22:08,640 --> 00:22:13,100 +دور كبير في إنه يتخذ القرار والاحتمالات المترتبة + +322 +00:22:13,100 --> 00:22:14,040 +عليها في المستقبل + +323 +00:22:18,390 --> 00:22:23,230 +ثلاثة تمام، عندي النموذج الثالث عدم التأكد اللي هو + +324 +00:22:23,230 --> 00:22:27,850 +عكس البند الأول التأكد التام الـ uncertainty عندي + +325 +00:22:27,850 --> 00:22:31,750 +بالرغم من وضوح الأهداف اللي عندي شح ونقص كبير في + +326 +00:22:31,750 --> 00:22:35,270 +المعلومات وعدم وضوح وتأكد عن البدائل والعوائد + +327 +00:22:35,270 --> 00:22:38,430 +المستقبلية اللي هو okay يعني عندي معلومات لكن فيها + +328 +00:22:38,430 --> 00:22:43,210 +نقص بشكل كامل متوفرة وأيضًا عدم وضوح تأكد عن بدائل + +329 +00:22:43,210 --> 00:22:46,670 +يعني عندي بدائل وعوائد مستقبلية لكن مش متوفرة + +330 +00:22:46,670 --> 00:22:50,470 +بالشكل المطلوب اللي يضمن لي أني آخذ القرار مثال + +331 +00:22:50,470 --> 00:22:54,190 +على ذلك تكاليف الإنتاج والأسعار وحجوم الإنتاج أو + +332 +00:22:54,190 --> 00:22:57,770 +معدلات الفائدة المستقبلية صعبة التحليل والتوقع + +333 +00:22:57,770 --> 00:23:02,470 +يعني زي هذه الحاجات الإنتاج الأسعار عندي معلومات + +334 +00:23:02,470 --> 00:23:06,900 +عندي بيانات كافية لكن أنا ما أستطيعش أجزم بالأمر في + +335 +00:23:06,900 --> 00:23:11,240 +عندي نقص كبير فيها في المعلومات وأيضًا ما أقدرش + +336 +00:23:11,240 --> 00:23:15,100 +أتوقع بنسب دقيقة يعني مش هقدر أحكي يعني هتكون + +337 +00:23:15,100 --> 00:23:19,380 +مثلًا بنسبة معينة هحقق عائد أو ربح مثلًا بنسبة + +338 +00:23:19,380 --> 00:23:23,760 +مثلًا 80% ما فيش فيها شيء واضح يعني عائد المستقبل، + +339 +00:23:23,760 --> 00:23:28,120 +ما أقدرش أحط رقم معين ماشي، إذن يا إخوان لو أحب أني + +340 +00:23:28,120 --> 00:23:33,390 +أتحل المدير؟ آه، فضلي كملي أكمل، أكمل، أكمل، أكمل، + +341 +00:23:33,390 --> 00:23:36,590 +أكمل، + +342 +00:23:36,590 --> 00:23:40,570 +أكمل، + +343 +00:23:40,570 --> 00:23:40,850 +أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، + +344 +00:23:40,850 --> 00:23:40,910 +أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، + +345 +00:23:40,910 --> 00:23:41,830 +أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، + +346 +00:23:41,830 --> 00:23:45,010 +أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، + +347 +00:23:45,010 --> 00:23:45,710 +أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، + +348 +00:23:45,710 --> 00:23:52,250 +أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، أكمل، + +349 +00:23:52,250 --> 00:23:58,570 +أكمل، أكمل، + +350 +00:24:02,030 --> 00:24:05,650 +قالبًا ما تقشر القرارات المتخذة في ظل عدم التأكد + +351 +00:24:05,650 --> 00:24:09,030 +من تحقيق النتائج المرغوبة من قبل المديرين إذن + +352 +00:24:09,030 --> 00:24:13,310 +يعني القرارات المتخذة في ظل هذا الظرف عدم التأكد + +353 +00:24:13,310 --> 00:24:18,230 +دايمًا على الأغلب يعني تنتج من قبل المديرين اللي + +354 +00:24:18,230 --> 00:24:22,670 +هم اللي قدره مصلحة القرار Okay إذا هنا يا أخوات + +355 +00:24:22,670 --> 00:24:25,770 +لو طلعت على تعريف المخاطر أو تعريف عدم التأكد + +356 +00:24:25,770 --> 00:24:29,520 +هتلاقي نفس الشيء في المخاطرة ما فيش عندنا معلومات + +357 +00:24:29,520 --> 00:24:33,300 +كافية بتساعدنا على اتخاذ القرار وتحقيق المطلوب، + +358 +00:24:33,300 --> 00:24:36,920 +وفي عدم التأكد أيضًا ما فيش معلومات كافية لذلك. طب + +359 +00:24:36,920 --> 00:24:39,940 +إيش الفرق بينهم؟ في المخاطرة أنا بأحط احتمال حدوث + +360 +00:24:39,940 --> 00:24:44,020 +الشيء، ده الفرق الجوهري بين الـRisk وبين، عدم + +361 +00:24:44,020 --> 00:24:47,220 +التأكد، احتمال حدوث الشيء. لما يقول هناك احتمال، + +362 +00:24:47,220 --> 00:24:50,380 +بتكون على طول مخاطرة، Direct، مخاطرة، ما فيش احتمال + +363 +00:24:50,380 --> 00:24:56,160 +بيسيب لك في الأمر، أيوة، احتمال نجاحك في هذا + +364 +00:24:56,160 --> 00:25:03,860 +المساق، 90% مخاطرة، هننجح في المساق، بس، عدم تأكد. + +365 +00:25:04,460 --> 00:25:09,340 +إذا الاحتمال إن أنا أحقق أرباح أو أزيد أرباحي خلال + +366 +00:25:09,340 --> 00:25:14,200 +الخمس سنوات القادمة، بالنسبة كذا، هذه مخاطرة. طيب، + +367 +00:25:14,200 --> 00:25:18,940 +هنحقق أرباح في السنوات القادمة، بدل كلمة احتمال + +368 +00:25:18,940 --> 00:25:22,020 +ونسبتها ما جاتش، بتكون عدم تأكد. الاثنين بتشبهوا + +369 +00:25:22,020 --> 00:25:23,840 +كثير، بس الفرق بينهم اللي هو إيش، اللي هو + +370 +00:25:23,840 --> 00:25:27,820 +الاحتمال. الاثنين بيحتاجون الخبرة الشخصية، بيحتاجون + +371 +00:25:27,820 --> 00:25:31,880 +تجاربنا، لحتى نصل أقرب حاجة ممكنة في اتخاذ القرار + +372 +00:25:31,880 --> 00:25:38,110 +السليم، فضلي آله، الغموض آه، هنا عندنا الإبهام + +373 +00:25:38,110 --> 00:25:41,050 +الغموض التام اللي هو عندنا ambiguity فيها، إنه على + +374 +00:25:41,050 --> 00:25:44,730 +عكس البند الأول التأكد التام، هنا ما فيش أصلًا عندي + +375 +00:25:44,730 --> 00:25:48,430 +معلومات، ما فيش وضوح عندي للأهداف، على عكس المخاطرة، + +376 +00:25:48,430 --> 00:25:52,190 +كان في عندي معلومات لكن شخصية، وعندي نقص، هنا فيش + +377 +00:25:52,190 --> 00:25:56,470 +خالص وضوح لا في المعلومات، لا في البيانات، ولا + +378 +00:25:56,470 --> 00:25:59,890 +أصلا في العواقد المستقبلية، يعني بقدرش حتى أتنبأ + +379 +00:25:59,890 --> 00:26:04,350 +أو أحط نسبة أو رقم معين،البدائي اللي عندي صعبة + +380 +00:26:04,350 --> 00:26:08,390 +التحديد والعواقب غير معروفة زي ما حكت هنا الموقف + +381 +00:26:08,390 --> 00:26:11,630 +المدير زي ما بنحكي كان مشتّت بالرمضان من النهار + +382 +00:26:11,630 --> 00:26:15,350 +يعني في بين خيارين أحدهم مر يعني فيش عنده يعني + +383 +00:26:15,350 --> 00:26:19,370 +بيعيش حالة صراع وتضارب كبير في المصالح في اتخاذ + +384 +00:26:19,370 --> 00:26:23,950 +القرارات، مثال يا أخوات؟ في مثال ولا أعطي أنا مثال؟ + +385 +00:26:23,950 --> 00:26:30,990 +طيب قبل كده إحنا الآن إلنّا فرع في إحدى الدول، الآن في + +386 +00:26:30,990 --> 00:26:34,770 +هذه الدولة، في مدينة الفرع تبعنا، وقع زلزال، + +387 +00:26:34,770 --> 00:26:38,250 +وزلزال قوي وفي انهيارات، المدير بيكون مش فاهم + +388 +00:26:38,250 --> 00:26:41,830 +حاجة، فيش شبكة جوال طبعا أنها بتفصل مع الزلزال، + +389 +00:26:41,830 --> 00:26:46,230 +فيش إنترنت في هذه المنطقة، هو مش عارف، هو تايه، يا + +390 +00:26:46,230 --> 00:26:48,570 +ترى صار إيش يا الموظفين، يا ترى الموظفين كانوا في + +391 +00:26:48,570 --> 00:26:52,930 +الشغل، يا ترى جالهم مهرّبوا، يا ترى المبنى ظل، يا + +392 +00:26:52,930 --> 00:26:57,250 +ترى فيه خسائر، فبتلاقي مشوش يا حرام. هذه من أخطر + +393 +00:26:57,250 --> 00:26:59,710 +وأصعب حالات اتخاذ القرار. أصلا المدير بيكون مش + +394 +00:26:59,710 --> 00:27:04,250 +عارف يعمل حاجة، أمل أخبط، يبطّس زي ذلك، وهذه بتكون + +395 +00:27:04,250 --> 00:27:09,050 +في حالة وقوع كوارث أو وقوع حروب، لأن مافيش معاه + +396 +00:27:09,050 --> 00:27:12,950 +عنده يشتغل معاه، ما ضاع بيستنى الفرج، برح يتشبك + +397 +00:27:12,950 --> 00:27:16,470 +معاه الـNet، حد يتكلم حد من مدينة تانية يطمنه، + +398 +00:27:16,910 --> 00:27:21,770 +فبتلاقي في حالة توهان وهادي أخطر وأصعب أنواع ظروف + +399 +00:27:21,770 --> 00:27:26,710 +اتخاذ القرار، فحين إدارة المخاطر بتلعب دور كبير + +400 +00:27:26,710 --> 00:27:29,650 +يعني إنه الـ «Risk Management» عنده لازم يوظفها + +401 +00:27:29,650 --> 00:27:36,030 +كمدير وليه أفرع فأكيد هيكون حاطّها في الحسبان هو + +402 +00:27:36,030 --> 00:27:39,010 +الآن مش هيفكر في التأمين ولا هيفكر في تعويض + +403 +00:27:39,010 --> 00:27:43,750 +الخسارة، هو الآن ماعندهش أي معلومات شو صار فيهم + +404 +00:27:43,750 --> 00:27:49,030 +عليا؟ مش عارف هو إيش صار، هدّ المؤسسة هالزلزال، فيه + +405 +00:27:49,030 --> 00:27:54,610 +ضحايا، طب في حريق، طب هم ضلّوا، طب هم مشوّش، خلاص + +406 +00:27:54,610 --> 00:28:01,070 +هو مش عارف حاجة، واضح؟ فالطبع الأمور بنتقل لمرحلة + +407 +00:28:01,070 --> 00:28:04,830 +المخاطرة وعدم التأكد، بنتقل لوحدة فيهم، شكرا يا + +408 +00:28:04,830 --> 00:28:10,290 +قاتل. مسلاي دي البعده «ظروف اتخاذ القرار المحلول» + +409 +00:28:10,290 --> 00:28:16,990 +طبعا عندي هنا مخطط بيبين كيف يعني أنه في موقف أو + +410 +00:28:16,990 --> 00:28:21,190 +مشكلة طبعا عندي كل ما كان يعني في ظرف التأكد التام + +411 +00:28:21,190 --> 00:28:24,770 +احتمال الفشل منخفض، ليش؟ عندي معلومات وبيانات + +412 +00:28:24,770 --> 00:28:28,770 +متوفرة بشكل كامل وممكن أتنبأ بالعواقد المستقبلية + +413 +00:28:28,770 --> 00:28:33,840 +فهنا احتمال الفشل في حالة التأكد التام قليل، في + +414 +00:28:33,840 --> 00:28:38,040 +النموذج المخاطرة يعني كل مرة تلقى الـ«نت» تلقى + +415 +00:28:38,040 --> 00:28:41,560 +الجساد، حكينا أتناقش شوح في عالم الأعمال، فيش حاجة + +416 +00:28:41,560 --> 00:28:42,380 +متأكدة؟ + +417 +00:28:44,870 --> 00:28:49,070 +أنا أقصد إن هذا النموذج في هذه الحالة بيكون احتمال + +418 +00:28:49,070 --> 00:28:52,890 +الفشل قليل لإنه عندي معلومات وبيانات متوفرة في + +419 +00:28:52,890 --> 00:28:57,050 +المخاطرة هيكون فشل لكن أكبر نظرا لإنه عندي + +420 +00:28:57,050 --> 00:29:01,090 +احتمالية في العوائد في حالة عدم التأكد الـ + +421 +00:29:01,090 --> 00:29:04,690 +uncertainty هيكون يعني برضه كل ما بنظهر همشي أنا + +422 +00:29:04,690 --> 00:29:08,900 +من اليسار كل مابما بنطلع على كل نموذج بتكون حالة + +423 +00:29:08,900 --> 00:29:12,420 +عدم التأكد بيزيد احتمال الفشل يعني عندي تأكد تام + +424 +00:29:12,420 --> 00:29:15,640 +بعدين المخاطرة أكبر الفشل، عدم التأكد الفشل أكبر + +425 +00:29:15,640 --> 00:29:21,340 +وأكبر في حالة الإبهام الفشل عالي محتوم، وفي حالة + +426 +00:29:21,340 --> 00:29:25,760 +التأكد التام عندي بتاخد بلجأ للقرارات المبرمجة + +427 +00:29:25,760 --> 00:29:29,140 +نظرا لإنه في الظروف العادية ووضع الحبيب اللي بتونس + +428 +00:29:46,510 --> 00:29:47,910 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +429 +00:29:48,280 --> 00:29:52,760 +في حالة الإبهام، هيرجع هنا المدير نظراً لإنه يعني + +430 +00:29:52,760 --> 00:29:55,820 +هيكون في حالة تخبط ومش هيعرف يعني إيه، تاخد قرار + +431 +00:29:55,820 --> 00:30:00,280 +فهتكون قرارات غير مبرمجة اللي هي قرارات طارئة خارج + +432 +00:30:00,280 --> 00:30:03,480 +عن المألوف واللي هي الإدارة العليا اللي بتتحكم + +433 +00:30:03,480 --> 00:30:06,380 +فيها، أكيد لكلامك، المنطق اللي ضارّ فيها زلزال على + +434 +00:30:06,380 --> 00:30:10,140 +طول المدير بتاخد قرار بإيقاف العمل في هذا الفرع بس + +435 +00:30:10,140 --> 00:30:15,120 +شوف إيش صار ماشي، الآن اكتمال العلم كيف حالك؟ + +436 +00:30:15,120 --> 00:30:21,150 +اكتمال؟ اكتمال؟ يا اكتمال، حد ينادي عليها يا جماعة؟ + +437 +00:30:21,150 --> 00:30:26,490 +حد يدق على الباب؟ اكتمال، مش سامعاني؟ اكتمال، + +438 +00:30:26,490 --> 00:30:31,230 +معقول تسيبي الجهاز لحاله و تطلعي؟ والله الشكل هيك يا + +439 +00:30:31,230 --> 00:30:36,890 +اكتمال، ولا إيه هنا؟ معقول تتغدّي؟ معقول نايمة؟ آه، + +440 +00:30:36,890 --> 00:30:39,210 +هذه حالة غموض على فكرة، فاحنا مش عارفين مالا، + +441 +00:30:39,210 --> 00:30:44,450 +ماشي ويسام درغام معانا؟ ‏- Hi دكتورة، معاك ‏- + +442 +00:30:44,450 --> 00:30:49,970 +ويسام حالة تأكد، هيها معانا سؤالي، ويسام، انتخابات + +443 +00:30:49,970 --> 00:30:53,430 +الأمريكية اللي بتحصل الآن أي نوع من أنواع ظروف + +444 +00:30:53,430 --> 00:30:57,610 +اتخاذ القرار؟ + +445 +00:30:57,610 --> 00:31:01,430 +سؤال + +446 +00:31:01,430 --> 00:31:09,370 +صعب، لأ بسيط، لأ، ممكن تكون حالة تأكد، مش حالة + +447 +00:31:09,370 --> 00:31:15,410 +تأكيد، يعني «uncertain» قد يكون فيها مخاطرة، مثل + +448 +00:31:15,410 --> 00:31:20,070 +«وسام»، «وسام» لو كانت انتخابات عربية، آه تأكد، + +449 +00:31:20,070 --> 00:31:23,910 +صح، بس فيها مجرد محاولة انتقال، لأ، تبقى في، أن، + +450 +00:31:23,910 --> 00:31:27,810 +أن، بتكون عدم التأكد وفيها شوية محاضرة، هي، + +451 +00:31:27,810 --> 00:31:30,610 +ما بيجوش الاتنين سوا، خلي بالك، الاتنين المخاطرة + +452 +00:31:47,590 --> 00:31:48,990 +‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏ + +453 +00:31:50,460 --> 00:31:55,180 +فيه دراسات ومعلومات بتقول احتمال فوز فلان وفوز + +454 +00:31:55,180 --> 00:31:58,420 +علان أو فشل، وهذه اسمها مخاطرة وليست عدم تأكيدها – + +455 +00:31:58,420 --> 00:32:02,460 +مخاطرة لأن فيها احتمالات في طرفين – فيها الطرفين، + +456 +00:32:02,460 --> 00:32:07,860 +في الاتنين، شكرا يا ويسام، لكن تأكد الدول العربية، + +457 +00:32:07,860 --> 00:32:15,400 +بترشح وسام نفسها وبيجيب 99.9%، اتفضلي قبل كده عند الـ + +458 +00:32:15,400 --> 00:32:19,180 +slide ما عدش صناعة القرار، بدنا مشارك يا صبايا، + +459 +00:32:19,180 --> 00:32:26,220 +مين تقرأ؟ أقرأ، نجوان، تفضلي، تفضلي نجوان، نماذج + +460 +00:32:26,220 --> 00:32:29,520 +صناعة القرار، المقصودة من نماذج صناعة القرار هي + +461 +00:32:29,520 --> 00:32:32,560 +المنظورات التي من خلالها يمكن أن تطور الحلول + +462 +00:32:32,560 --> 00:32:36,740 +والبدائل لحلّ المشاكل بسيطة أو معقدة، من هذه الطريقة + +463 +00:32:36,740 --> 00:32:41,060 +التفكير، وهل هو منهج منظم وقائم على أساس البحث عن + +464 +00:32:41,060 --> 00:32:45,140 +معالجة كاملة ووضوحة في المواقف أم لا، توجد العديد + +465 +00:32:45,140 --> 00:32:48,640 +من نماذج صناعة واتخاذ القرار، سندناول منها الثلاثة + +466 +00:32:49,230 --> 00:32:52,610 +أول حاجة، النموذج التقليدي هو نموذج يصف عملية + +467 +00:32:52,610 --> 00:32:59,880 +صناعة قرارات بخلق علامات كاملة من الخلفيات، النموذج + +468 +00:32:59,880 --> 00:33:03,000 +الثاني والسلوكي، النموذج يصف عملية صناعة واتخاذ + +469 +00:33:03,000 --> 00:33:05,820 +القرار في ظل محدودية المعلومات والرشد المحدود + +470 +00:33:05,820 --> 00:33:10,300 +النموذج الثالث هو السياسي، يصلح للظروف التي تتسم + +471 +00:33:10,300 --> 00:33:13,640 +بعدم التأكد أو الغموض التام، وللقرارات غير مبرمجة + +472 +00:33:13,640 --> 00:33:16,620 +ويعتمد على الحوار وتقاسم المعلومات وتشكيل + +473 +00:33:16,620 --> 00:33:20,560 +التحالفات وتطوير القرارات وإنجازها، وهو أكثر قربا + +474 +00:33:20,560 --> 00:33:24,970 +لبيئة عمل المدراء ومتخذي القرار حاليا، تمام، شكرا + +475 +00:33:24,970 --> 00:33:32,530 +يا نجوان، عندي تلات نماذج أساسية لصناعة واتخاذ + +476 +00:33:32,530 --> 00:33:38,530 +القرار، نموذج تقليدي هو نموذج بيصف عملية، بصف عملية + +477 +00:33:38,530 --> 00:33:41,130 +صناعة واتخاذ القرار في ظل معلومات كافية، عندي + +478 +00:33:41,130 --> 00:33:44,750 +معلومات وبيانات وتوقع وعواقد مستقبلية كافية + +479 +00:33:44,750 --> 00:33:49,330 +بالدرجة اللي بتسمحلي أتنبأ بالعواقد المستقبلية + +480 +00:33:49,330 --> 00:33:53,050 +فيها إذا عندي توافر كامل للمعلومات فإنه إشي تقليدي + +481 +00:33:53,050 --> 00:33:57,450 +النموذج التاني عن النموذج السلوكي بيصف عملية صناعة + +482 +00:33:57,450 --> 00:34:02,330 +واتخاذ القرار في ظل محدودية معلومات ورشد محدود، عندي + +483 +00:34:02,330 --> 00:34:06,150 +معلومات لكن مش كافية مش متوافرة بشكل كبير عندي + +484 +00:34:06,150 --> 00:34:11,750 +بلّاك المحلّودة وأنا محتاجة أني أبحث عنها، اللي بترتبط + +485 +00:34:11,750 --> 00:34:17,110 +عشان أتوصل للقرار المناسب، عندي نموذج سياسي يصلح + +486 +00:34:17,110 --> 00:34:20,910 +للظروف اللي تتسم بعدم التأكد أو الغموض التام، يعني + +487 +00:34:20,910 --> 00:34:25,090 +هذا النموذج السياسي أقرب ما بنربطه للإدارة العليا + +488 +00:34:25,090 --> 00:34:28,810 +والقرارات الغير مبرمجة، والمدير يعني تقريبا هذا + +489 +00:34:28,810 --> 00:34:32,750 +النموذج بتاخده المدرأ والإدارة العليا أكبر من غيرها + +490 +00:34:32,750 --> 00:34:38,010 +من الإدارة الوسطى أو التشغيلية، تمام، من عنده مثال + +491 +00:34:38,010 --> 00:34:43,010 +مثلا يوضح له التقليدي، السلوكي السياسي؟ أو يعني يدمّج + +492 +00:34:43,010 --> 00:34:49,210 +بينهم أو مثلا مثلًا مثلًا على كل نموذج؟ + +493 +00:34:49,210 --> 00:34:55,590 +صبايا؟ + +494 +00:34:55,590 --> 00:35:02,870 +نايمة؟ بتغدّي؟ يلّا يلّا يا، قصدك الكهربا و هلأ + +495 +00:35:02,870 --> 00:35:05,030 +لسه بجهّزها دكتور، صحيح + +496 +00:35:07,260 --> 00:35:11,180 +كمان يا دكتورة، أنا بشوف بالنسبة للخصائص في نموذج + +497 +00:35:11,180 --> 00:35:15,660 +السياسي للقرار أو نموذج القرار السياسي، رؤية غير + +498 +00:35:15,660 --> 00:35:20,540 +مستقرة ومعلومات بمهبة، وهذا اللي صار فينا لما أجينا + +499 +00:35:20,540 --> 00:35:23,900 +نقرر بالنسبة لاعتماد البرامج إذا تتنفذ online أو + +500 +00:35:23,900 --> 00:35:28,200 +وجهي في بداية الكورونا كنا بنواجه مشكلتان غير حالة + +501 +00:35:28,200 --> 00:35:31,780 +الطوارئ اللي كانت معلنة كان عندنا كمان مشكلة + +502 +00:35:31,780 --> 00:35:35,120 +الكهرباء بأربع ساعات وكان صعب علينا أن نروح لأي قرار + +503 +00:35:35,120 --> 00:35:39,140 +عشان هيك أعطينا حالنا وقت أكثر عشان ندرس البدائل + +504 +00:35:39,140 --> 00:35:42,540 +واتواصلنا اللي هو بعد أسبوعين تقريباً انحلت مشكلة + +505 +00:35:42,540 --> 00:35:46,240 +الكهرباء وصار تمام، وساعات فروحنا باتجاهه وقررنا نفذ + +506 +00:35:46,240 --> 00:35:51,600 +البرامج online تمام، شكراً نهائياً على مشاركتك + +507 +00:35:55,050 --> 00:35:59,590 +عندنا هذا الـ سلايد اللي هو هنوضح الفروقات بشكل + +508 +00:35:59,590 --> 00:36:05,570 +منظّم بين التلات نماذج لصناعة القرار التقليدية + +509 +00:36:05,570 --> 00:36:10,130 +مشكلة واضحة وأهداف واضحة، عندي حالة تأكد ومخاطرة + +510 +00:36:10,130 --> 00:36:13,810 +مع بعض، معلومات كاملة حول البدائل ونتائجها + +511 +00:36:13,810 --> 00:36:16,870 +الرشد والعقلانية في اختيار القرار من قبل المدير + +512 +00:36:16,870 --> 00:36:20,290 +لتعظيم النتائج، طبعاً يعني حساه واضح يعني كل شيء + +513 +00:36:20,290 --> 00:36:25,780 +متوفر عندي، عندي مشكلة محددة، عندي عائق بدأ حلّه، + +514 +00:36:25,780 --> 00:36:29,620 +عندي حالة تأكد ومخاطرة معلومات وبدائل مستقبلية + +515 +00:36:29,620 --> 00:36:34,040 +بس عليّ أن أختار أفضلها، فعندي رشاد وعقلانية في + +516 +00:36:34,040 --> 00:36:37,760 +الاختيار ورجوع لصانع القرار أو متخذ القرار، عندي + +517 +00:36:37,760 --> 00:36:42,780 +نموذج السلوكي، مشكلة غامضة وأهداف غير واضحة، وعندي + +518 +00:36:42,780 --> 00:36:46,660 +حالة عدم تأكد، عندي معلومات لكن مش متوفرة بالشكل + +519 +00:36:46,660 --> 00:36:51,120 +الكبير، ماشي يا أستاذة يا أستاذة بدي أدخل قاع وأرجع + +520 +00:36:51,120 --> 00:36:53,740 +المجلة الأخيرة، وقفة المحاضرة لحظة، شكراً، شكراً جزيلاً + +521 +00:36:53,740 --> 00:36:53,940 +عفواً diff --git a/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/tq3ahVNwqgQ_raw.json b/PL9fwy3NUQKwakqdlkQCxL5RfyTmuQf6JU/tq3ahVNwqgQ_raw.json new file mode 100644 index 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" هو", "probability": 0.9189453125}, {"start": 1483.15, "end": 1483.31, "word": " من", "probability": 0.93212890625}, {"start": 1483.31, "end": 1483.57, "word": " يقوم", "probability": 0.9957682291666666}, {"start": 1483.57, "end": 1483.95, "word": " بإدارة", "probability": 0.98095703125}, {"start": 1483.95, "end": 1484.43, "word": " المنظومة", "probability": 0.9759765625}, {"start": 1484.43, "end": 1484.69, "word": " كلها", "probability": 0.5858154296875}, {"start": 1484.69, "end": 1485.63, "word": " أمتازة", "probability": 0.7488037109375}, {"start": 1485.63, "end": 1487.23, "word": " هو", "probability": 0.9208984375}, {"start": 1487.23, "end": 1487.43, "word": " اللي", "probability": 0.972412109375}, {"start": 1487.43, "end": 1487.91, "word": " مباين", "probability": 0.90185546875}, {"start": 1487.91, "end": 1488.11, "word": " هو", "probability": 0.48046875}, {"start": 1488.11, "end": 1488.29, "word": " اللي", "probability": 0.992431640625}, {"start": 1488.29, "end": 1488.41, 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"probability": 0.99267578125}, {"start": 1511.66, "end": 1512.36, "word": " اللي", "probability": 0.739013671875}, {"start": 1512.36, "end": 1512.7, "word": " يصل", "probability": 0.86669921875}, {"start": 1512.7, "end": 1513.3, "word": " بالمؤسسة", "probability": 0.9037272135416666}, {"start": 1513.3, "end": 1513.4, "word": " اللي", "probability": 0.91552734375}, {"start": 1513.4, "end": 1513.98, "word": " برقش", "probability": 0.71551513671875}, {"start": 1513.98, "end": 1516.04, "word": " الأمارة.", "probability": 0.80328369140625}, {"start": 1516.48, "end": 1516.96, "word": " طبعا،", "probability": 0.857275390625}, {"start": 1516.96, "end": 1517.16, "word": " كيف", "probability": 0.907470703125}, {"start": 1517.16, "end": 1517.56, "word": " هيصل؟", "probability": 0.708984375}, {"start": 1517.56, "end": 1517.66, "word": " عن", "probability": 0.380615234375}, {"start": 1517.66, "end": 1517.76, "word": " طريق", "probability": 0.9371744791666666}, {"start": 1517.76, "end": 1518.16, 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+00:05:53,630 --> 00:05:56,870 +نفسها، بتعرفوا القصص للرجال اللي اتعدوا الزوجات، + +83 +00:05:56,870 --> 00:06:00,830 +دايما بنفس اللبس، مثلًا لما أخد راحيطة بصر، دايما + +84 +00:06:00,830 --> 00:06:06,840 +مع الأولاد، أنا بدأ أشوف لي واحدة أعيش حياتي، فأنا + +85 +00:06:06,840 --> 00:06:10,020 +هأحكي مع زوجتك، ما قلتليش تعالي أخطب لك، لأ، أنتي + +86 +00:06:10,020 --> 00:06:14,600 +خايفة عليها ويبقى عاوزة، خلاص، خلاص، خلاص، خلاص، + +87 +00:06:14,600 --> 00:06:15,560 +خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، + +88 +00:06:15,560 --> 00:06:16,900 +خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، + +89 +00:06:16,900 --> 00:06:28,490 +خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، خلاص، التغيير + +90 +00:06:28,490 --> 00:06:32,670 +ومدى التأثير بالأشخاص بيعتمد على قداش مدى قبول + +91 +00:06:32,670 --> 00:06:36,530 +الشخص اللي أنا ببدأ أحاول أقنعه أو أغير أو أثر + +92 +00:06:36,530 --> 00:06:40,910 +بأسلوبه فإذا كانت هذه الشخص تتقبلني أو شايفة والله + +93 +00:06:40,910 --> 00:06:46,110 +التفكير اللي أنا بحكي فيه بتوقع لأ بكون قادرة إن + +94 +00:06:46,110 --> 00:06:50,890 +أنا أغير فيها قد يكون محتاج + +95 +00:06:51,950 --> 00:06:56,110 +ما عنديش وقت الأولاد والمطبخ والبيت وبكون تعبانة + +96 +00:06:56,110 --> 00:06:59,430 +ونفسي أنا هدف خالك ولا عمك ولا أخوك هدف فاضي مش + +97 +00:06:59,430 --> 00:07:04,470 +ليجي له شغل هلأ، أنتوا والله شكلكم مختارين للموضوع + +98 +00:07:04,470 --> 00:07:09,090 +الغلط، بس أكيد قبل ما أبدأ أنا أناقش بأي سغنة، + +99 +00:07:09,090 --> 00:07:13,150 +هكوني مجهّزة كل المبررات اللي أو السيناريوهات اللي + +100 +00:07:13,150 --> 00:07:17,130 +أكون متوقعة إيش بدها تقولي إيش الإجابات لإيها، + +101 +00:07:17,130 --> 00:07:21,430 +فلأ، بتوقع إنه لأ، بكون قادر أغير إذا أنا كنت + +102 +00:07:21,430 --> 00:07:25,570 +محضّرة منيهم وحاطة السيناريوهات وطالما إن هو + +103 +00:07:25,570 --> 00:07:28,510 +تتكلمت ليك، هي تقولي في زوجي خالق، خلاص، أنا مش + +104 +00:07:28,510 --> 00:07:34,180 +خلاص يعني شو عايزة واحدة حلوة تهتم بـ«بصير»؟ «بصير» + +105 +00:07:34,180 --> 00:07:36,400 +كان أنا عاملة. «بصير» كان أنا عاملة. «بصير» كان + +106 +00:07:36,400 --> 00:07:36,500 +أنا عاملة. «بصير» كان أنا عاملة. «بصير» كان + +107 +00:07:36,500 --> 00:07:36,960 +عاملة. «بصير» كان أنا عاملة. «بصير» كان أنا عاملة. + +108 +00:07:39,300 --> 00:07:45,160 +«بصير» كان أنا عاملة. «بصير» كان أنا عاملة. «بصير» + +109 +00:07:45,160 --> 00:07:47,760 +كان أنا عاملة. «بصير» كان أنا عاملة. «بصير» كان + +110 +00:07:47,760 --> 00:07:49,200 +أنا عاملة. «بصير» كان أنا عاملة. «بصير» كان أنا + +111 +00:07:49,200 --> 00:07:50,860 +عاملة. «بصير» كان أنا عاملة. «بصير» كان أنا عاملة. + +112 +00:07:52,560 --> 00:07:58,810 +«بصير» كان أنا عاملة. «بصير» كان أنا عاملة. «بصير» + +113 +00:07:58,810 --> 00:08:01,810 +مش مهتمة في زوجته، فبيبدأ هو إيش يفكر يزوّغ هيك ولا + +114 +00:08:01,810 --> 00:08:04,990 +هيك ولا يزوّج ولا يندب ولا يضايق إيش طول اليوم، بس + +115 +00:08:04,990 --> 00:08:07,710 +طبعًا هذا خطأ عند الزوجة، والمفروض كمان الزوجة + +116 +00:08:07,710 --> 00:08:11,150 +تدور أساليب لحل. هذا إحنا بندرسه في مقاومة + +117 +00:08:11,150 --> 00:08:14,350 +التغيير، زي في ناس بترفض الحاسوب، في ناس برضه + +118 +00:08:14,350 --> 00:08:18,110 +بترفض إنها تغير زي ما قلنا في مظهرها الخارجي، هل + +119 +00:08:18,110 --> 00:08:20,430 +خاطر ع بالكم إن القصص هذه اللي بتسمعوها وحوالينا + +120 +00:08:20,430 --> 00:08:24,790 +فلان الزوج عمرق على زوجته بعيد عنكم؟ بعدين كنت عارف + +121 +00:08:24,790 --> 00:08:27,410 +دي الزوجات فلان اتزوج على زوجته عشان أنا مش مهتمة + +122 +00:08:27,410 --> 00:08:30,410 +من نفسها، كده بتسمعوا، بيحكي مش مهتمة من نفسها، + +123 +00:08:30,410 --> 00:08:33,470 +بيحكي عارف واحدة مهتمة وابصريش، وهو بيشوف ستات + +124 +00:08:33,470 --> 00:08:36,570 +كتيرة، فهذه إحنا بنسمعها، لكن أنتو ما بتعرفوش إن + +125 +00:08:36,570 --> 00:08:43,760 +هو داعلي مجرسفضالي، هلأ في مثال على أشياء في + +126 +00:08:43,760 --> 00:08:47,180 +مقاومة التغيير اضطروا ناس أنهم يخسروا الوظائف + +127 +00:08:47,180 --> 00:08:51,080 +تبعتهم، هلأ زمان في التوظيف ما كانوا بيدقّوا على + +128 +00:08:51,080 --> 00:08:54,420 +قداش الـ level تبع الـ language بالنسبة للإنجليزي + +129 +00:08:54,780 --> 00:09:00,200 +وكان مجرد أنه تخصصك إدارة حتى لو كانت لغتك أوّية + +130 +00:09:00,200 --> 00:09:04,040 +بتقدر تحصل على وظيفة لكن لما تطورت الأشياء وصارنا + +131 +00:09:04,040 --> 00:09:08,320 +نشتغل مع الـ Donor Direct وصار مطلوب منك يكون في + +132 +00:09:08,320 --> 00:09:12,540 +الـ Skills تبعتك عارف اللغة الناس اللي واجهة الإماء + +133 +00:09:12,540 --> 00:09:16,580 +قاومت هذا التغيير وظلت ملتزمة أنهي ما بدها تتعلم + +134 +00:09:16,580 --> 00:09:20,500 +اللغة كتير منهم راحت عبيتهم بعد ما كانت هي مناسبة + +135 +00:09:20,500 --> 00:09:25,800 +مدرّقة وما تغيرت، ما يتوقف الإنسان عن التطوير فهو + +136 +00:09:25,800 --> 00:09:30,240 +ميت ومازال يتنفس، لازم الإنسان يبقى يطور نفسه، + +137 +00:09:30,240 --> 00:09:34,160 +يبحث ويدور، ماشي شكراً على الإضافة، بس أنا أعطيتكم + +138 +00:09:34,160 --> 00:09:38,420 +مثال للزوجة لأن هذا من مقارنة التغيير، مقارنة + +139 +00:09:38,420 --> 00:09:43,540 +التغيير، أفضل يا قبلة، يلا يا قبلة معي وأنت يا + +140 +00:09:43,540 --> 00:09:46,940 +دكتورة قفلتِ إيه لموضوع المقاومة والتغيير اللي هو + +141 +00:09:46,940 --> 00:09:50,260 +الـ Slide 20؟ تحبي أكمل فيه ولا أرجع للأشياء اللي + +142 +00:09:50,260 --> 00:09:54,480 +فوتناها؟ لأ، تسلّشي، تسلّشي، ما هو تغيير الأفراد، إحنا + +143 +00:09:54,480 --> 00:09:58,200 +أقول لكم من أصحاب التغييرات، ليش؟ لأنه في مقاومة، + +144 +00:09:58,200 --> 00:10:02,960 +الجهاز بيقوم مكيّش عادي، تعالي أنتِ مدير، أنتِ لأ من + +145 +00:10:02,960 --> 00:10:05,840 +حدّ مش بيحكي، لكن لما نيجي نغيّر حاجة في نفس الشخصية + +146 +00:10:05,840 --> 00:10:10,010 +أو هي في كلها الخارجي، بنبدأ المقاومة، فضل ياهو + +147 +00:10:10,010 --> 00:10:12,410 +الفكرة اللي أنا كنت بدي أحكيها إنه فيه فهم خاطئ + +148 +00:10:12,410 --> 00:10:16,690 +لتغيير الأفراد إنه يعني راح نستغني عنهم وبالتالي + +149 +00:10:16,690 --> 00:10:20,170 +تغيير الأفراد لا يعني بالضرورة أن نستغني عن البعض + +150 +00:10:20,170 --> 00:10:25,130 +أو العاملين في المنظمة قد يعني ذلك أن المظهر حاجة + +151 +00:10:25,130 --> 00:10:30,390 +إلى تدريبهم، طبعاً مثلاً على ذلك أدخلنا آلات جديدة في + +152 +00:10:30,390 --> 00:10:33,990 +المؤسسة وبالتالي عشان نعرفهم كيف يستخدموا هذه + +153 +00:10:33,990 --> 00:10:40,050 +الآلات اضطرنا إلى مثلًا، نصمم برامج تدريب لهؤلاء + +154 +00:10:40,050 --> 00:10:44,910 +الموظفين، مثال ثاني على تغيير الموارد البشرية إنه + +155 +00:10:44,910 --> 00:10:50,730 +نستحدث خصائص جديدة لاختبار العملية باختيارهم أو + +156 +00:10:50,730 --> 00:10:55,650 +تغيير متعلق بيه توقعات والقيم المتعلقة باستجابة + +157 +00:10:55,650 --> 00:11:04,030 +الموظفين للتغييرات البيئية، الـ Slide رقم 19 بدنا + +158 +00:11:04,030 --> 00:11:07,470 +نمشي عشان في Chapter تاني فيه علاقة التفاعل بين هذه + +159 +00:11:07,470 --> 00:11:11,950 +التغييرات وهي تقع تحت سيطرة إيش المؤسسة، مقاومة + +160 +00:11:11,950 --> 00:11:15,870 +التغيير زي ما أنتِ شايفها إن الله لا يغيرها لقومٍ + +161 +00:11:15,870 --> 00:11:18,210 +حتى يغيروا بأنفسهم، هذه قامت الآية عن إدارة + +162 +00:11:18,210 --> 00:11:21,710 +التغيير، عن إدارة إيش التغيير، تفضلي، إيش الآية + +163 +00:11:21,710 --> 00:11:25,730 +اللي قولناها دي؟ مالهم دول؟ الفكرة اللي أنا استشهدت + +164 +00:11:25,730 --> 00:11:31,900 +بهذه الآية إنه الفكرة إنه ليش استخدامي تلقائي في + +165 +00:11:31,900 --> 00:11:36,420 +هذا الموضوع إنه يجب أن تكون رغبة التغيير نابعة من + +166 +00:11:36,420 --> 00:11:41,520 +داخل الموظفين، داخل الشركة، فحس، فحس، فحس، فحس، + +167 +00:11:41,520 --> 00:11:41,540 +فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، + +168 +00:11:41,540 --> 00:11:44,020 +فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، + +169 +00:11:44,020 --> 00:11:47,700 +فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، فحس، + +170 +00:11:47,700 --> 00:11:58,360 +فحس، فحس، فحس، فحس، فحس، فحس، فحس، فح + +171 +00:11:58,840 --> 00:12:02,620 +لما بنجي نحكي مثلاً مع الموظفين أنه يعني شو رأيكم + +172 +00:12:02,620 --> 00:12:06,880 +أنه يصير فيه تطور وتغيير إيجابي في المؤسسة الكل + +173 +00:12:06,880 --> 00:12:10,500 +بيرحب بالفكرة لكن فعلياً لما يصير فيه تطبيق فعلي + +174 +00:12:10,500 --> 00:12:13,820 +ويحسوا أنه راح يصير فعلياً فيه تغيير في المؤسسة + +175 +00:12:13,820 --> 00:12:17,680 +بيحاولوا يتهربوا أو يرفضوا فكرة التغيير، فهذه + +176 +00:12:17,680 --> 00:12:23,320 +الفكرة من فمن هنا إنه بتظهر عندنا فكرة إنه يجب أن + +177 +00:12:23,320 --> 00:12:27,180 +يكون هناك نية للتغيير سواء كانت في الإدارة العليا + +178 +00:12:27,180 --> 00:12:30,060 +أو في الموظفين، فحسب، بس هاد الفكرة اللي كنت بدي + +179 +00:12:30,060 --> 00:12:34,960 +أوصلها من خلال الـ I والـ Graphic الموجودة، طبعاً إحنا + +180 +00:12:34,960 --> 00:12:40,540 +شرحنا مقاومة التغيير، وفضّ التغيير، مقاومة التغيير + +181 +00:12:40,840 --> 00:12:44,140 +هي يعني حالة طبيعية يعني واردة، أي تغيير في أي + +182 +00:12:44,140 --> 00:12:50,740 +مؤسسة في العالم قد يتكون رد فعل قوة العمل مقاومة + +183 +00:12:50,740 --> 00:12:54,180 +أو رفضت «ندخل برامج جديدة على البرامج اللي + +184 +00:12:54,180 --> 00:12:57,520 +بنستخدمها في ده رفضنا قبل، مقاومة التغيير كموظفين» + +185 +00:12:57,520 --> 00:13:00,520 +«لماذا يتم الرفض؟ ما هي أسباب المقاومة؟ تفضلي قبل + +186 +00:13:00,520 --> 00:13:07,810 +بسرعة» طبعاً قد تكون التغيير في يعني غير معلن عنه + +187 +00:13:07,810 --> 00:13:13,070 +أو قد يكون علني يعني ينقض الموظفين بشكل علني هذا + +188 +00:13:13,070 --> 00:13:17,470 +التغيير وهناك عدة أسباب لمقاومة الموظفين للتغيير + +189 +00:13:17,470 --> 00:13:22,770 +بداية المصلحة الشخصية قد يحدث التغيير تقرر الإدارة + +190 +00:13:22,770 --> 00:13:26,330 +العليا أن تحدث هذا التغيير ولكن يشعر الموظفين + +191 +00:13:26,330 --> 00:13:31,080 +بالخطر أو أنهم سيفقدون مصلحة شخصية إذا حدث هذا + +192 +00:13:31,080 --> 00:13:35,100 +التغيير، هذا السبب الأول للمقاومة اللي هو المصلحة + +193 +00:13:35,100 --> 00:13:39,440 +الذاتية، ثانياً وجود نقص أو فهم في الفهم أو الثقة + +194 +00:13:39,440 --> 00:13:46,240 +لدى الموظفين يصل المدير في الإدارة العليا إلى قرار + +195 +00:13:46,240 --> 00:13:53,550 +ضروري قرر احتجاره بسبب وجود سبب لديه أو يدرك هو الحاجة + +196 +00:13:53,550 --> 00:13:56,730 +لهذا التغيير بينما قد يكون الموظفين أو الفنيين أو + +197 +00:13:56,730 --> 00:14:01,170 +العمال ليس لديهم دراية عن هذا السبب أو يرون أنه لا + +198 +00:14:01,170 --> 00:14:05,090 +جدوى لإحداث هذا التغيير، فهذا سببه وجود نقص فهم + +199 +00:14:05,090 --> 00:14:10,150 +ووجود نقص ثقة من الموظفين في إحداث هذا التغيير + +200 +00:14:10,150 --> 00:14:15,090 +النقطة الثالثة هي عدم التأكد، لأ أنتِ التالتة أما ممكن + +201 +00:14:15,090 --> 00:14:18,030 +أن يكون التغيير على حساب مصلحتي يعني أنا كنت + +202 +00:14:18,030 --> 00:14:21,290 +المدير بدوره أحفظ قسم يمدّوني القسم الثاني فأنا مش + +203 +00:14:21,290 --> 00:14:25,550 +عايزة، ببعت فترات، أو إنه أنا لأ، يعني التغيير + +204 +00:14:25,550 --> 00:14:28,330 +نفسه مش واضح، وهذا بيكون فيه خلل في الخطة، لازم + +205 +00:14:28,330 --> 00:14:30,270 +إحنا نفهم ليش التغيير، طب إحنا ليش البرنامج، هذا + +206 +00:14:30,270 --> 00:14:33,130 +طبعاً هو برنامجنا كويس، يمكن هداك أسرع، يمكن هداك + +207 +00:14:33,130 --> 00:14:36,890 +بيقدّم أفضل، كمان التغيير بدخل في دروس عدم التأكد، + +208 +00:14:36,890 --> 00:14:39,870 +أكد وشرحناها قبل لك في اتخاذ القرارات، ما هو الشك، + +209 +00:14:39,870 --> 00:14:42,470 +يعني إحنا هننجح، يعني قبل ما نحكي حاجة، هننجح، + +210 +00:14:42,470 --> 00:14:44,310 +يعني أنتِ ق + +211 +00:14:48,480 --> 00:14:54,140 +أربعة، فضلاً طبعاً + +212 +00:14:54,140 --> 00:14:59,760 +نقص الفهم أو الثقة بيكون أكثر علانية من المصلحة + +213 +00:14:59,760 --> 00:15:03,020 +الذاتية والشخصية، هنا الموظفين أو العمال بيظهروا + +214 +00:15:03,020 --> 00:15:06,560 +رفضهم لهذا التغيير بشكل واضح وبالتالي قد تكون هناك + +215 +00:15:06,560 --> 00:15:09,740 +في مفاوضات وقد يكون هناك نقاش بين الإدارة + +216 +00:15:09,740 --> 00:15:14,740 +والموظفين، أيوة دكتورة فالسبب الرابع طبعاً، بس هذه + +217 +00:15:14,740 --> 00:15:18,380 +النقطة كان لازم أحكيها يعني حكيتها، شكراً، شكراً، + +218 +00:15:18,380 --> 00:15:24,040 +إيش هي الرقم؟ الرقم 4، الاختلاف في مستويات الإدراك + +219 +00:15:24,040 --> 00:15:28,480 +للمواقف يعني يشبه إلى حد ما نقص الفهم أو الثقة + +220 +00:15:28,480 --> 00:15:32,100 +الموظفين، + +221 +00:15:32,100 --> 00:15:39,270 +المدير من جهته يدرك هذا التغيير يدرك أسبابه ويدري + +222 +00:15:39,270 --> 00:15:46,450 +بجدّته ولكن الموظفين أو قوة العمل ليس لديهم نفس + +223 +00:15:46,450 --> 00:15:49,890 +الفهم أو نفس الشيء، الطبيعي أن الأفعال في هنا + +224 +00:15:49,890 --> 00:15:55,870 +الخامسة الشعور بالضياع وهي تلك الحالة من التوتر + +225 +00:15:55,870 --> 00:15:59,390 +المشكلة + +226 +00:15:59,390 --> 00:16:04,470 +أني مش سامعكي دكتورة، Okay، هنا في الفيلم «فهم + +227 +00:16:04,470 --> 00:16:07,390 +التطوير والتدريب» بتفضل عليكم، الخامسة الشعور بالضياع + +228 +00:16:07,390 --> 00:16:12,990 +الشعور بالضياع، الشعور بالضياع بدي أشرحه بمثال، مثلاً أن + +229 +00:16:12,990 --> 00:16:17,870 +نقوم بتحويل مؤسسة من القطاع العام إلى القطاع الخاص + +230 +00:16:17,870 --> 00:16:22,030 +بالتالي هو العالم هنا بيشعروا بالـ Exactly الخصخصة، + +231 +00:16:22,030 --> 00:16:27,690 +بيشعر الموظفين بالخطر هل سيتم الاستغناء عنهم، هل + +232 +00:16:27,690 --> 00:16:33,680 +سيتم اتباع يعني إشراك جديدة اتجاههم، أو مثال ثاني + +233 +00:16:33,680 --> 00:16:38,380 +ضم البنوك، يريد أن يضم بنك بقى وبتّيفين بنك بقى + +234 +00:16:38,380 --> 00:16:41,780 +يشغلنا بالتجارب الاندماج، الاندماج اللي مصالحه وإنه + +235 +00:16:41,780 --> 00:16:46,720 +يعني هل سيكون القدرات كافية لأن يبقوا في يعني على + +236 +00:16:46,720 --> 00:16:51,700 +رأس عملهم وما إلى ذلك، لو بنك اشتغل بنك إيش مصير + +237 +00:16:51,700 --> 00:16:54,540 +الموظفين في الـ بنك اللي تم بيعه؟ السادسة اللي هو + +238 +00:16:54,540 --> 00:16:57,000 +الاندماج يعني اسمه الاندماج المصرفي، السادسة + +239 +00:17:01,850 --> 00:17:05,670 +قبلها، السادسة الاندماج المصري في أوروبا، ستة ستة وهو + +240 +00:17:05,670 --> 00:17:08,910 +السبب اللي أنتِ شرحتيه أنتِ يا دكتورة، ثقافة المنظمة + +241 +00:17:08,910 --> 00:17:13,810 +المتعصبة، وهو أنه يشعر قوة العمل بتمثلهم بتوابتهم + +242 +00:17:13,810 --> 00:17:20,070 +وإنه مش ممكن يغيروا طريقة عملهم من طريقة إلى أخرى + +243 +00:17:20,070 --> 00:17:24,370 +اللي بنقدر نحكي عنه من المتعصبين أو الـ old + +244 +00:17:24,370 --> 00:17:27,990 +schoolers، معك دقيقة يا أرك اللي شاف الإسنادين + +245 +00:17:27,990 --> 00:17:28,290 +الضالين + +246 +00:17:31,160 --> 00:17:37,800 +معك دقيقة لـ «شاحن أستردام»؟ تحليل طبعاً، + +247 +00:17:37,800 --> 00:17:41,940 +إذا تقوم الشركة بإجراء تحليل لهذه الحالة ودراستها + +248 +00:17:41,940 --> 00:17:45,720 +تحلل قوة الدفع، وقوة الدفع هي القوة المشجعة لإحداث + +249 +00:17:45,720 --> 00:17:49,600 +هذا التغيير، وتحلل أيضاً القوة الرافضة، ترى من + +250 +00:17:49,600 --> 00:17:55,250 +منهم، نعم؟ بنشوف ليش هم رفضوا، يعني بالظبط، بالظبط + +251 +00:17:55,250 --> 00:18:00,730 +وبنشوف مين القوة الأكثر يعني تأثيراً ونتعامل معها + +252 +00:18:00,730 --> 00:18:04,370 +بأسلوب، يعني أسلوب الأول أن نشجع هذا التغيير أو + +253 +00:18:04,370 --> 00:18:09,070 +نحاول أن نقلل من الرفض، وهذا التقليل قد يكون من + +254 +00:18:09,070 --> 00:18:14,150 +خلال الإقناع ومن خلال المناقشة أو المفاوضة أو + +255 +00:18:14,150 --> 00:18:19,470 +المشاركة، ننتقل إلى الـ slides اللي بعدها إنه + +256 +00:18:19,470 --> 00:18:22,910 +بتحاول المنظمة تقليل هذه الـ أو التغلب على مقاومة + +257 +00:18:22,910 --> 00:18:28,330 +التغيير أولا من خلال المشاركة تساعد الرافضين لهذا + +258 +00:18:28,330 --> 00:18:33,470 +التغيير في المشاركة في عملية التغيير وهذا بشكل ما + +259 +00:18:33,470 --> 00:18:37,250 +بيولد حالة من الالتزام تجاه هذا التغيير ويشجع + +260 +00:18:37,250 --> 00:18:41,050 +الموظفين في المشاركة فيه، الأسلوب الثاني هو أسلوب + +261 +00:18:41,050 --> 00:18:45,920 +المفاوضات وهو أسلوب حضاري جداً، يعني يكون هناك حوار + +262 +00:18:45,920 --> 00:18:50,560 +بين الإدارة العليا والموظفين، يتم مناقشة أسباب + +263 +00:18:50,560 --> 00:18:55,120 +رفضهم لهذا التغيير وبالتالي نقنع، تقوم الإدارة + +264 +00:18:55,120 --> 00:18:59,240 +بإقناعهم بأن هذا التغيير إيجابي وهو لصالح المؤسسة + +265 +00:18:59,240 --> 00:19:03,740 +والـ - فضل كمّلي كمّلي - ثالث هو التربية + +266 +00:19:03,740 --> 00:19:08,630 +والاتصالات، التربية والاتصالات ونعني به إن هناك + +267 +00:19:08,630 --> 00:19:14,850 +حالة من التعليم وحالة من وجود تواصل مستمر داخل + +268 +00:19:14,850 --> 00:19:19,310 +المنظمة، وهذه الحالة من التواصل الفعال بين العاملين + +269 +00:19:19,310 --> 00:19:21,970 +والإدارة بتساعد في سرعة إيصال المعلومات اللازمة + +270 +00:19:21,970 --> 00:19:27,170 +للتغيير وكيفية تنفيذه، يعني أنا حاولت… - صحيح، + +271 +00:19:27,170 --> 00:19:30,890 +ممتاز، فيه، ما أعرفش، بس أنت مش حاطة الـ pages في + +272 +00:19:30,890 --> 00:19:34,570 +البيانات، وهم بيطلعوا ممكن نسرّع عندهم لخبطة أو لازم + +273 +00:19:34,570 --> 00:19:40,130 +نكتب "شكرًا"؟ ليش "شكرًا" هالي؟ على أساس إنه بيعرف + +274 +00:19:40,130 --> 00:19:42,150 +إن الفصل هذا خلصش، ماليش مين يفكروش إن في ضايع + +275 +00:19:42,150 --> 00:19:45,670 +الـ slide دا التانية. Okay. شكرًا للأستاذة "ماي" + +276 +00:19:45,670 --> 00:19:49,390 +على هذا الشرح الشيق والممتع في موضوع ممتع، أصلاً + +277 +00:19:49,390 --> 00:19:50,050 +اللي هو التغيير. + +278 +00:19:53,570 --> 00:19:56,050 +ماشي، في حد عنده أي سؤال في موضوع التغيير اللي قبل + +279 +00:19:56,050 --> 00:20:00,190 +"ماي"؟ أكيد بيكونوا ما سألوش، حد عنده… - شكروا + +280 +00:20:00,190 --> 00:20:05,320 +زميلاتي عشان اتعرفوا، هكذا. عفواً العفو يا عزيزي + +281 +00:20:05,320 --> 00:20:10,880 +قبلاتي بلاء حسن شكراً يا أنتِ طبعاً هي بدأت مجهود + +282 +00:20:10,880 --> 00:20:13,180 +جبال لأن الـ نت عندها مغلّبنا، و أنا مش عارفة هي + +283 +00:20:13,180 --> 00:20:15,940 +الصورة واقفة ولا هي إيش اللي صاعد معاها بصراحة آه + +284 +00:20:15,940 --> 00:20:21,580 +أكيد مجهودين بصراحة لأن الكاميرا مش راضية اللي + +285 +00:20:21,580 --> 00:20:27,220 +علّتها لأ اللوخة لأ اللوخة okay الله يعفوك الله + +286 +00:20:27,220 --> 00:20:30,980 +يعفوك، في أحد عنده سؤال؟ الله يعفوك الآن بس أفتح + +287 +00:20:30,980 --> 00:20:34,410 +أنا slide مدلّين، خليكي معنى مدلّين، إيه بحثوا عن + +288 +00:20:34,410 --> 00:20:38,010 +مدلين؟ بدي أحكي قصة حقيقية بدل ما نجيبلنا اختلافات + +289 +00:20:38,010 --> 00:20:43,130 +ونقطة و absolution، تاخدوا بالكوا يعني، إيش اسم الـ + +290 +00:20:43,130 --> 00:20:51,510 +chapter اللي نشرحه؟ تحفيز، هي، قصة + +291 +00:20:51,510 --> 00:20:55,130 +حقيقية، الها علاقة بموضوع تزوج عليها، لا سمح الله، + +292 +00:20:56,830 --> 00:21:00,710 +يعني إحنا مهما صرنا وتطوّرنا، الست هي ست، بترفض + +293 +00:21:00,710 --> 00:21:03,310 +إنه لا سمح الله الزوج هيتزوّج عليها، لأن القصة + +294 +00:21:03,310 --> 00:21:06,010 +حقيقية نستفيد منها، لأن في واحد هيك يعني مزوّج + +295 +00:21:06,010 --> 00:21:11,870 +واحدة، حرم أخدها صغيرة وهي فولة نوعي، فأنجبت عشر + +296 +00:21:11,870 --> 00:21:16,850 +أطفال، عوجبال عندهم، ورا بعض طبعاً، زي أنا بتحسيها، + +297 +00:21:16,850 --> 00:21:20,350 +فلأن طبعاً عشر أولاد وبيت وشغل ومطبخ ووظيفة + +298 +00:21:20,350 --> 00:21:23,150 +وبصراحة، طبعاً هي عملت نفسها يعني مظهرة للخارج دي، + +299 +00:21:23,800 --> 00:21:25,860 +ومهتمة في ولاده ما شاء الله شاطرين والأولاد طبعاً + +300 +00:21:25,860 --> 00:21:28,560 +الزوج ما شافش أن ولاده الأولاد ولا شاف أن أكله + +301 +00:21:28,560 --> 00:21:31,640 +دايماً نظيف، أكله جاهز وذاكي ولا شاف بيته اللي + +302 +00:21:31,640 --> 00:21:35,340 +نظيف، نظر لنفسه، هي ليش ما تهتمش في نفسها، هي ليش + +303 +00:21:35,340 --> 00:21:39,740 +عايشة؟ تأخر الأقارب وحكوا معاها ورات بنفسك، طبعاً، + +304 +00:21:39,740 --> 00:21:42,940 +أنت لو فكرت بتحسي، حرام والله إن هي يعني إنسانة + +305 +00:21:42,940 --> 00:21:47,760 +خارقة، بيت وشغل وعشرة ولاد، ويعني هي مش مقصرة في + +306 +00:21:47,760 --> 00:21:51,340 +حاجة، معدي حتة ما ظهر على الخارج، الزوج هدا الجبل، + +307 +00:21:51,340 --> 00:21:55,760 +هيعملها ومسك إيش، حتة تظهر على الخارج، فراح يتزوّج + +308 +00:21:55,760 --> 00:22:00,040 +عليها، طبعاً تزوّج عليها واحدة، كل الناس خير برجة، + +309 +00:22:00,040 --> 00:22:03,540 +بس يعني في الحالة هذه بيصير فيه مقارنات، فالناس + +310 +00:22:03,540 --> 00:22:06,680 +بتحكوا الله الزوجة الأولى أحسن، فهي ما عرفت بعد ما + +311 +00:22:06,680 --> 00:22:08,920 +تزوّج عليها إيش صار لها، مش عارفة إيش صار عندها + +312 +00:22:08,920 --> 00:22:14,160 +بصراحة، راحت على الكوافير، صبّغت، غيّرت شعرها، جسد + +313 +00:22:14,160 --> 00:22:18,280 +شعرها، اشترت ملابس جديدة، فزوجها لما شافها، يعني + +314 +00:22:18,280 --> 00:22:22,400 +أبهر بجمالها، ما كانش باين من زمان، فهو بيحكي لنا، + +315 +00:22:22,400 --> 00:22:26,700 +"لو أنتِ من البداية عملتي، يمكن أنا ما تزوّجت أصلاً". + +316 +00:22:26,700 --> 00:22:29,680 +فصاروا ناسيه كتر مكان ملّوت، يعني لازم زوجتكش + +317 +00:22:29,680 --> 00:22:33,180 +يتزوّج عليك عشان تركي على الكوافير، مكان ملّوت، فيمكن + +318 +00:22:33,180 --> 00:22:34,600 +عشان دخل عنصر المنافسة + +319 +00:22:37,630 --> 00:22:41,690 +وين مدلّين؟ ندعو على مدلّين، مين عنده قصة تانية ولا + +320 +00:22:41,690 --> 00:22:45,970 +موقف؟ قبل ما نبدأ؟ ولا نبدأ وخلاص؟ مدينة جاية + +321 +00:22:45,970 --> 00:22:50,050 +وين جاية إن شاء الله؟ مش في إغلاق؟ في إغلاق يا + +322 +00:22:50,050 --> 00:22:57,690 +عمتي، لازم تكون جاية على الجامعة، ده بدأت تفتح من الـ + +323 +00:22:57,690 --> 00:23:01,810 +laptop هي عشان كده؟ الأصل جاهز دي نفسك قبل قبل مين + +324 +00:23:01,810 --> 00:23:07,020 +عنده قصة زي نفس القصة؟ ما هو وحدك بيصير بده، خذي + +325 +00:23:07,020 --> 00:23:11,100 +بالك، آه خذي بالك، بوضوح بده يتزوّج واحدة تانية، + +326 +00:23:11,100 --> 00:23:13,960 +بيحكوله أهل الزوجة الثانية، "ليش ما زوجتك إيه من + +327 +00:23:13,960 --> 00:23:19,340 +ولادك؟" فمراخزة مشلولة، بوضوح بيطلّوا عليها باللوحة + +328 +00:23:19,340 --> 00:23:21,740 +زي الإحصان، فخذوا بالك، وحين تعدّد الزوجات بيصير + +329 +00:23:21,740 --> 00:23:25,740 +فيه كذب من قبل الزوج، اقتصاد هادي، زوجته مشلولة، + +330 +00:23:25,740 --> 00:23:28,140 +زوجته مريضة، زوجته مجلوقة، وليه ما فيش حاجة، بس هو + +331 +00:23:28,140 --> 00:23:31,650 +بده يتزوّج، طبعاً في ناس بيرموا المراخز الرمي، + +332 +00:23:31,650 --> 00:23:33,810 +بيزوّجوها الرابعة، يعني أنا مستغربة واحدة عمرها + +333 +00:23:33,810 --> 00:23:36,430 +20 سنة، قد إيش يعني صار لها في الحياة، من الزوجة + +334 +00:23:36,430 --> 00:23:40,990 +للزوجة الثالثة، أنا قعدت أفكر، طبعاً هي وجهات نظر + +335 +00:23:40,990 --> 00:23:43,790 +إحنا بنحترمها، تزوّج الرابعة، تزوّج الستين، إحنا + +336 +00:23:43,790 --> 00:23:48,490 +ما لناش دعوة، بس يعني أنا بستغرب يعني، لما تكون في + +337 +00:23:48,490 --> 00:23:52,430 +أول حياتها، يعني عمرها 20 سنة، ليش ما يتزوّج شاب + +338 +00:23:52,430 --> 00:23:55,350 +قريب من سنها زي باقي الصبايا؟ ليش بتحكوا يتزوّج واحد + +339 +00:23:55,350 --> 00:23:58,630 +من أولاده أكبر منها؟ هذي بيصير، بس بتظلها قناعات + +340 +00:23:58,630 --> 00:24:03,030 +زي ما حكينا قبل شوية، قناعات، إيجاد لأب لمدلّين برضه + +341 +00:24:03,030 --> 00:24:08,630 +لأ، حد عنده خدوشة ولا حاجة؟ + +342 +00:24:08,630 --> 00:24:14,410 +هي مش قناعات، يمكن يعني بيكون من ظروف لدى الطرفين، + +343 +00:24:14,410 --> 00:24:17,750 +هو بالنهاية بيكون تخلف هذا الشيء يعني صار الشيء + +344 +00:24:17,750 --> 00:24:21,370 +كثير لنا عشان المصاري ما فيش حد بيعدّ هو صغير في + +345 +00:24:21,370 --> 00:24:24,270 +السن، بلا بيكون بعد ما كون نفسه والزوجة الأولى + +346 +00:24:24,270 --> 00:24:28,090 +شافت الويل، نعم، فهو راح يقف قدره. قفز على الشّسمة، + +347 +00:24:28,090 --> 00:24:31,410 +على البنت اللي بعطوها يعني عمرها 20 سنة، ماشي + +348 +00:24:31,410 --> 00:24:35,810 +بدها في واحد عجوز يعني؟ ما أنا بسألك، ماشي بدها فيه؟ + +349 +00:24:35,810 --> 00:24:39,450 +فيه، يعني فيه ظروف مثلًا، ممكن هم بيكونوا ناس فجرة + +350 +00:24:39,450 --> 00:24:44,050 +أو مطمعنين في الفلوس، ممكن ناس عندهم تفتير أن هو + +351 +00:24:44,050 --> 00:24:49,930 +مثلًا، لأ، بتنستر بنتنا. وواحد عجوز، حيكون عنده + +352 +00:24:49,930 --> 00:24:52,670 +أحفاد، يعني هي فلوس يا شي اللي جاية تتقاسم فيها + +353 +00:24:52,670 --> 00:24:57,770 +أصلًا، هيطلع لها نونة مع الجيش اللي هو جايبة، أنا + +354 +00:24:57,770 --> 00:25:00,770 +أعرف الله يهدّي الجميع دائمًا والله منشرّتك على + +355 +00:25:00,770 --> 00:25:04,890 +الفيسبوك يعني تضرب على الوتر الحساس يعني عن جد + +356 +00:25:04,890 --> 00:25:08,350 +واقعية جداً، ما أنا ما بحبش العواجيز، أنا بحسّه عواجيز بس + +357 +00:25:08,350 --> 00:25:11,390 +برضه كل إنسان اللي له ظروفه الخاصة، نحن ما نقدرش نعمّم، + +358 +00:25:11,390 --> 00:25:14,650 +خذوا بالكوا، إحنا في الأمور الشخصية صعب نعمّم، لكن + +359 +00:25:14,650 --> 00:25:17,630 +لما تكون واحدة عارفاها أمورها تمام وحلوة ومش + +360 +00:25:17,630 --> 00:25:20,450 +ناقصها حاجة، تروح لمراكزها، ترمي حالها، رامي + +361 +00:25:20,450 --> 00:25:24,950 +عشان، أنا بعرف ناس ما عندهم مشكلة حاجة، واحد اتزوّج + +362 +00:25:24,950 --> 00:25:28,680 +واحدة، تعدّت تزوجات، وطلقها ورجعها وطلّقها + +363 +00:25:28,680 --> 00:25:31,120 +ورجعها، وصار ناس يحكوا عنها. طب أنتِ لسة في أول + +364 +00:25:31,120 --> 00:25:34,900 +حياتك، مش ناقصك حاجة، وبعدين، يعني ماذا أذكر أنا + +365 +00:25:34,900 --> 00:25:37,400 +زمان في أيام دوفة، أنتِ كنت طالبة في + +366 +00:25:37,400 --> 00:25:39,040 +الـ Baccalaureate، بس ليش الأخت مدلمة، ما أعرفش من + +367 +00:25:39,040 --> 00:25:43,120 +النتيجة، ظهر ركبة طيارة، مع أنا أخت، مش دائمًا يا + +368 +00:25:43,120 --> 00:25:46,640 +أخوات، تفكير البنات صحي، كنا واقع، كده إحنا عمرنا + +369 +00:25:46,640 --> 00:25:51,380 +كان؟ 20 سنة، كانت بتروح تتدرب، أبصورين في الـ Gym، + +370 +00:25:52,470 --> 00:25:56,130 +فحبّت صاحب الجيم، حبّته، جدّاشها مرة ستين سنة + +371 +00:25:56,130 --> 00:25:58,230 +أيامها، إحنا يومها يعني قعدنا معاها كلنا، كل + +372 +00:25:58,230 --> 00:26:02,610 +الدفعة قعدت، ات حاول تقنعها البنت؟ أبدًا، وأبوها + +373 +00:26:02,610 --> 00:26:07,130 +يا حرام، كان وفد الزواج، ستين سنة أكبر منك بـ 40 + +374 +00:26:07,130 --> 00:26:13,150 +سنة، وطبعاً سمّيت، وتم الزواج، عاش معاها طبعاً لأ + +375 +00:26:13,150 --> 00:26:16,490 +ما بدّللها، جاعت معاها سنتين وتوفي الرجل، وطلق + +376 +00:26:16,490 --> 00:26:20,110 +لها طفل، طب الحين إنتي بعد سنتين عمرك 22 سنة، + +377 +00:26:20,110 --> 00:26:25,920 +وأرملها، بس يعني بعدين لما مر الزمان ومشي العُمدة، + +378 +00:26:25,920 --> 00:26:30,500 +هي كانت ندمانة عن اللي عملته، شعرت بالندم، أن هي + +379 +00:26:30,500 --> 00:26:35,520 +بدأت أبا، يعني هي أشربت الدنيا، رغم أن والدها كان + +380 +00:26:35,520 --> 00:26:38,100 +رافض، لأ مسألة، حقًا، بالبنت مبسوطة مليانة، بالأهل، + +381 +00:26:38,100 --> 00:26:40,940 +لأ مسألة أبوها أشبرها، ولا مسألة في دول زوجها، هي + +382 +00:26:40,940 --> 00:26:44,800 +حبت وخلاص يعني، بطلة كانت، ومات الرجل بسرعة، ما + +383 +00:26:44,800 --> 00:26:48,610 +طولش معاه، وترك لها طفل، طب أنت عمرك 22 سنة وأرمل + +384 +00:26:48,610 --> 00:26:52,170 +ومعاكي baby، يعني لو الزوج هي كان عمره 25 أو 26 + +385 +00:26:52,170 --> 00:26:55,790 +واتوفى بهمش، بس هذا أكبر منك بـ40 سنة، فأحيانا + +386 +00:26:55,790 --> 00:26:58,870 +بتلاقي فعلًا أن الموضوع بده وقفة، بتلاقي ما فيش مبرر + +387 +00:26:58,870 --> 00:27:05,150 +لتصرف، ما فيش مبرر لتصرف، إيش أتمدلل ولا أبدأ أنا؟ + +388 +00:27:05,150 --> 00:27:08,810 +جالب المحاضرة ستات، يعني أنا قاعدة بحكي قصص ستات، + +389 +00:27:10,900 --> 00:27:14,900 +مدلن على ما يبدو عندها مشكلة في الـInternet بنفع + +390 +00:27:14,900 --> 00:27:18,920 +أن أبدأ عنها أو نسلك قبل ما تيجي يعني مين بدي تسلك + +391 +00:27:18,920 --> 00:27:23,080 +عن مين؟ «أي كاتبات» لإنها أسماء نتفصل أسماء؟ آه + +392 +00:27:23,080 --> 00:27:26,920 +فضل إيه يبدأ؟ يلا الـIncentive، يلا التحفيز، + +393 +00:27:26,920 --> 00:27:33,540 +ينسيب كلام السلطات، ينجحوا، كلام العلماء، هنحكي عن + +394 +00:27:33,540 --> 00:27:37,460 +موضوع التحفيز اللي هو أكبر عمل مهم في أي اتخاذ + +395 +00:27:37,460 --> 00:27:42,860 +قرار، في أي عملية بدها تنجح لازم يكون في عندنا عمل + +396 +00:27:42,860 --> 00:27:46,100 +وهو عمل التحفيز، امشي معايا Miss + +397 +00:27:52,210 --> 00:27:55,790 +في مصطلحات مهمة هنتعرض لإلها في الـ«سلايد» أول شيء + +398 +00:27:55,790 --> 00:27:58,970 +دوافع العمل الـWork Motivation اللي هي العوامل + +399 +00:27:58,970 --> 00:28:01,710 +المحركة اللي بتتبع من داخل الإنسان وتتثير فيه + +400 +00:28:01,710 --> 00:28:04,830 +الرغبة للعمل والإنجاز، دافعية motivation الدافعية + +401 +00:28:04,830 --> 00:28:07,110 +هي الـmotivation فما المقصود بالدافعية + +402 +00:28:09,780 --> 00:28:13,920 +وهي إذن حالة قوة داخلية كامنة في الفرد تنشط وتحرك + +403 +00:28:13,920 --> 00:28:18,320 +سلوكه وتُشهد أهداف معينة، يعني هذا دافع بيكون دافع + +404 +00:28:18,320 --> 00:28:23,080 +داخلي من داخل الإنسان بيكون عنده رغبة في العمل + +405 +00:28:23,080 --> 00:28:27,480 +والنشاط والإنجاز، فهذا الشيء بيحفزه لإنه ينجز العمل + +406 +00:28:27,480 --> 00:28:32,580 +المراد إنجازه، الحاجة اللي هي الـ«need»… ‏- يا قبل + +407 +00:28:32,580 --> 00:28:36,520 +لحظة، واحدة واحدة الآن، أسماء شرحت عن مدلن، هل أنا + +408 +00:28:36,520 --> 00:28:40,130 +جوتلي أسماء لو شرحت عن مدلن إلك bonus؟ أنا لو قلت + +409 +00:28:40,130 --> 00:28:41,930 +إليكِ بقى أنا صديق حوافز، لإن أنا بقى ليه السياسة + +410 +00:28:41,930 --> 00:28:47,410 +ما اتكلمتش، ماشي. أسمها دفعة من حرصها عمدلن، وإنه + +411 +00:28:47,410 --> 00:28:50,830 +ما يخسرش درجات وما يتأخرش في الشرح وما أبصرياش، + +412 +00:28:50,830 --> 00:28:56,510 +بادرت من داخلها للشرح عن زميلتها. إذن الدفعية + +413 +00:28:56,510 --> 00:29:00,170 +دائمًا تنمو من داخل الإنسان، لأ، تأتي أبدًا من أي + +414 +00:29:00,170 --> 00:29:05,210 +مُحَفِّز خارجي. بمعنى، إنتي حابة تكون معاكي ماجستير، + +415 +00:29:05,210 --> 00:29:08,020 +حابة تكون معاكي شهرة ماجستير، هذه اسمها دفعة. لو + +416 +00:29:08,020 --> 00:29:10,600 +أجيب في الشغل، هأقولك لو جيبتي مجلس يقول لك على و أو + +417 +00:29:10,600 --> 00:29:13,960 +طرقي، هذا اسم الحوافز، تحفيز، هذا اسمه تحفيز، + +418 +00:29:13,960 --> 00:29:16,800 +ماشي؟ إذن دافعية تنبع من داخلي، إنتي قاعدة + +419 +00:29:16,800 --> 00:29:20,560 +بالذاكرة وبدك عشان تنجحي، هذا اسمها دافعية، لو + +420 +00:29:20,560 --> 00:29:23,180 +نجحت، يقول لك سيارة أو يقول لك جوال جديد، هذا اسمها + +421 +00:29:23,180 --> 00:29:27,060 +تحفيز، واضح؟ إذن دافعية تنبع من داخلنا، حاجة + +422 +00:29:27,060 --> 00:29:31,240 +بتخليني أنا من الداخل أعمل كذا، ماشي؟ تفضلي + +423 +00:29:31,240 --> 00:29:37,340 +الحاجة، ما هي الـneeds أو الحاجات، الحاجات هي حالة + +424 +00:29:37,340 --> 00:29:41,580 +داخلية تجعل من نتائج معينة تبدو جذابة للفرد، بمعنى + +425 +00:29:41,580 --> 00:29:45,660 +أن الحاجة هي رغبة بإشباع نقص أو عوز معين لدى الفرد + +426 +00:29:45,660 --> 00:29:51,300 +مثلًا أنا عندي حاجة في … في مثلًا حاجة في الأكل يعني + +427 +00:29:51,300 --> 00:29:57,240 +عندي نقص في الأكل «الجوع» فهذا شيء بيحفزني أنا لسه + +428 +00:29:57,240 --> 00:30:00,800 +لم أتغدى على فكرة في البرنامج «لأ، أنا مش صحي، أنت + +429 +00:30:00,800 --> 00:30:06,130 +قلت لك هو حاجة الجوع» الإنسان يشرب الطعام فيختار + +430 +00:30:06,130 --> 00:30:10,750 +توازنه فيقوم بالطعام لحتى يرجع لتوازنه، لأنه ممكن + +431 +00:30:10,750 --> 00:30:15,350 +يدوخ أو يحس حاله تعبان. إذا الحاجة خلل يصيب + +432 +00:30:15,350 --> 00:30:19,230 +الإنسان، بيخليه يسعى لإيش، لإشباع، زي مثلًا أنا + +433 +00:30:19,230 --> 00:30:22,750 +عطشانة، + +434 +00:30:22,750 --> 00:30:27,290 +فشربت ماء، إذا أنا عطشانة، إذا حاجة للماء، هي اللي + +435 +00:30:27,290 --> 00:30:31,350 +خلتني أشرب، هذه اسمها حاجات. حاجاتنا ليه؟ لوجودنا + +436 +00:30:31,350 --> 00:30:35,920 +كذا في المجتمع، أو لتحقيق ذلك بتخلينا نسعى نتطور + +437 +00:30:35,920 --> 00:30:38,680 +ونُشهد. «الحافز» ما هو الحافز؟ طبعًا شرحنا وإحنا + +438 +00:30:38,680 --> 00:30:41,980 +بنشرح بالدفع، يعني ما هو الحافز؟ هو الحافز هي + +439 +00:30:41,980 --> 00:30:48,470 +التحفيز على فكرة، تفضلي. التحفيز هو مؤثر به غرض + +440 +00:30:48,470 --> 00:30:53,030 +إثارة الدوافع والتحقيق الاستجابة لها، وبهدف إنه + +441 +00:30:53,030 --> 00:30:56,930 +بائع من بيئة العمل، مثلًا أنا بشوف مثلًا زملائي + +442 +00:30:56,930 --> 00:31:00,790 +بنفسهم مثلًا في إنجاز المهمة عشان ياخدوا مثلًا + +443 +00:31:00,790 --> 00:31:05,530 +علامات أكثر، هذا الشيء هو بيحفزنا أكثر يعني هو من + +444 +00:31:05,530 --> 00:31:12,860 +بيئة العمل، ممتاز، إذا يا أخوات التحفيز، لأ، في مشكلة + +445 +00:31:12,860 --> 00:31:16,420 +في الترجمة، الـ«Motivation» الدافعية كما حكيتها + +446 +00:31:16,420 --> 00:31:19,860 +أنا، ماشي لحظة، «Motivation» الدافعية، صحيح؟ + +447 +00:31:19,860 --> 00:31:22,640 +التعاون، اللغة الإنجليزية اللي حاضِرين معانا ومنهم + +448 +00:31:22,640 --> 00:31:26,940 +الأخت «Mai» لإنها كذا مرة تحكي بالإنجليزي وتلخبط، + +449 +00:31:26,940 --> 00:31:30,320 +هتعمل لنا مشكلة، «Motivation» دافعية، مش دوافع، + +450 +00:31:30,320 --> 00:31:34,100 +دافعية، ماشي؟ خذ بالك الأبلة، ما أخذتش بالي أنا + +451 +00:31:34,100 --> 00:31:39,440 +أمس، من اللغة التحفيز + +452 +00:31:39,440 --> 00:31:39,920 +incentive + +453 +00:31:47,160 --> 00:31:49,960 +وأتعرف القيمة دي قبل هيك؟ Incentive، تحفيز، مش + +454 +00:31:49,960 --> 00:31:55,440 +motivation، لأ بتختلف بالـ«F» ولا في الـ«V»؟ أنا + +455 +00:31:55,440 --> 00:32:00,360 +قاعدة أتذكر والله بالـ«V» أعتقد بالـ«V» يا دكتورة، + +456 +00:32:00,360 --> 00:32:09,060 +بالـ«V» شكرًا، شكرًا، التحفيز، التحفيز هو ممارسة + +457 +00:32:09,060 --> 00:32:14,760 +إدارية لو شاهدتي عامية، الـ3 bonus هو شجعك، إذا + +458 +00:32:14,760 --> 00:32:17,920 +التحفيز بيجي من البيئة الخارجية، أيام توجيهي، + +459 +00:32:17,920 --> 00:32:22,120 +«بابا، يا بابا، يا بنتي يا أسماء، لو جيبتي معدل في + +460 +00:32:22,120 --> 00:32:24,960 +توجيهي، إيه لك جوال آيفون؟» أسماء بصير تحت + +461 +00:32:24,960 --> 00:32:29,220 +تحراتها، وبيجيبها الأول آيفون للوطن، عشان الجوال، + +462 +00:32:29,220 --> 00:32:35,680 +إذا التحفيز بيجي من الخارج، ماشي، تفضلي. وممارسة + +463 +00:32:35,680 --> 00:32:38,520 +إدارية للمدير لتأثيره في العاملين من خلال تحريك + +464 +00:32:38,520 --> 00:32:42,380 +الدوافع والرغبات والحاجات لغرض إشباعها وجعلهم أكثر + +465 +00:32:42,380 --> 00:32:46,400 +استعدادًا لتقديم أفضل ما عندهم بهدف تحقيق مستويات + +466 +00:32:46,400 --> 00:32:48,980 +عالية من الأداء والإنجاز في المنظمة، يعني إحنا + +467 +00:32:48,980 --> 00:32:53,380 +عندنا في الشركة فيه بيُعملوا مثلًا رسبات وعلاوات + +468 +00:32:53,380 --> 00:33:00,400 +وحوافز مادية بتخلق للعامل والموظف يكون عنده رغبة في + +469 +00:33:00,400 --> 00:33:05,280 +الإنجاز أكثر، رغبة في الإبداع، حط عينه على الراتب، + +470 +00:33:05,280 --> 00:33:08,340 +حط عينه على العلاوة، زي هيك، سؤال موجه للجميع، وين + +471 +00:33:08,340 --> 00:33:11,340 +نقطة البداية في مراحل التحفيز؟ اليمين ولا الشمال؟ + +472 +00:33:11,340 --> 00:33:16,980 +آه، إيش رأيك؟ اللي هي اليمين، الشمال، الحاجة أو + +473 +00:33:16,980 --> 00:33:20,920 +العوض، الشمال، الشمال، ممتاز، الحاجة، هناك خيار، أنا + +474 +00:33:20,920 --> 00:33:24,500 +بكون عندي حاجة، بروح ببحث عن إشباعها، اللي هي + +475 +00:33:24,500 --> 00:33:27,360 +الحاجة، الشمال، الشمال، الشمال، الشمال، الشمال، + +476 +00:33:27,360 --> 00:33:28,140 +الشمال، الشمال، الشمال، الشمال، الشمال، الشمال، + +477 +00:33:28,140 --> 00:33:32,740 +الشمال، الشمال، الشمال، الشمال، + +478 +00:33:34,540 --> 00:33:40,860 +بالضبط، أنا مش عارفة هو ليش هيك، أنا عطشانة، أنا + +479 +00:33:40,860 --> 00:33:47,360 +محتاجة أشرب، فبروح بأخذ ماء، بشرب ماء، بمشي + +480 +00:33:47,360 --> 00:33:51,780 +والماء جنبي، الله أعلم، في مشكلة في الـslide، okay + +481 +00:33:51,780 --> 00:33:55,960 +بعد هيك، نزلت، نزلت، نزلت، نزلت، نزلت، نزلت، نزلت، + +482 +00:33:55,960 --> 00:33:57,520 +نزلت، نزلت، نزلت، نزلت، نزلت، نزلت، نزلت، نزلت + +483 +00:33:57,820 --> 00:34:02,120 +وبعدين اللي بعده، واضح أنك حاسة نفسك تعبانة، نفسك + +484 +00:34:02,120 --> 00:34:06,840 +تنامي شوية، بتحسي بتنامي، ماشي، بعد شوية بتصحى، مش + +485 +00:34:06,840 --> 00:34:12,100 +هضلك نايمة مدى الوقت يعني، إذا حاجة، تنبع من اختلال + +486 +00:34:12,100 --> 00:34:16,780 +التوازن بالإنسان، ماشي، تفكر كيف تشبعها، بتأخذ + +487 +00:34:16,780 --> 00:34:21,980 +سلوك معين، بيشبعها، بتظهر حاجة ثانية، وهاكذا، + +488 +00:34:21,980 --> 00:34:24,440 +نرجع للـslide، تفضلي، + +489 +00:34:28,420 --> 00:34:34,240 +تفضلي، ما هي أهداف التحفيز؟ أكملِي + +490 +00:34:34,240 --> 00:34:40,060 +أسمع، تحقيق الأهداف، لأ معاكي بس بدي أحكي مين من + +491 +00:34:40,060 --> 00:34:44,040 +الطالبات بدها تحكي الأهداف العامة للتحفيز، من حبيش + +492 +00:34:44,040 --> 00:34:47,700 +أنا يعني عشان يلا أحفظكوا ده، النشاط، هيا هيا هيا + +493 +00:34:47,700 --> 00:34:51,740 +هيا، تفضلي اقرأي، هيا تفضلي اقرأي، وان هيا لأ حد يبحث + +494 +00:34:51,740 --> 00:34:55,540 +عن هيا، ندعو، هيا لو سمحت، هيا + +495 +00:34:56,410 --> 00:35:03,410 +اكتمال، بدها تفضلي، اكتمال، يلا + +496 +00:35:03,410 --> 00:35:06,890 +الأهداف العامة للتحفيز، ماشي على فكرة أنا أخذ حضور + +497 +00:35:06,890 --> 00:35:10,830 +أنا أخذت يا قبل لحظة، أنا أخذت حضور قبل أول ما + +498 +00:35:10,830 --> 00:35:14,790 +بدأنا، أي طالبة تتنبهن أنهي عبت عشان أخد لها حضور + +499 +00:35:14,790 --> 00:35:17,550 +ماشي، لأنه صعب كل شوية أشوف مين جاء ومين لأ، تفضلي + +500 +00:35:17,550 --> 00:35:23,810 +تفضلي، اكتمال، يعني الأهداف العامة للتحفيز بيبقى أول + +501 +00:35:23,810 --> 00:35:29,240 +شيء اللي هو تحقيق الأهداف، تاني شيء، اللي هو السلوك + +502 +00:35:29,240 --> 00:35:35,920 +أفضل للموظفين، ثاني شيء، انخفاض نسبة التغيب، رابع + +503 +00:35:35,920 --> 00:35:40,040 +شيء، زيادة الحيوية والنشاط، وآخر شيء، انخفاض معدل + +504 +00:35:40,040 --> 00:35:44,680 +دوران الموظفين، ممتاز، إذا أول حاجة يا أخوة + +505 +00:35:44,680 --> 00:35:47,480 +التحقيق ده في المؤسسة لما إن شاء الله نزود + +506 +00:35:47,480 --> 00:35:52,240 +الأرباح تبع السلوك، الجوائز وعلاوات سلوك الموظفين + +507 +00:35:52,240 --> 00:35:55,340 +بيصير عندهم أمانة أكثر مثلًا، والله هو الموظف المتفاني + +508 +00:35:56,570 --> 00:36:00,010 +مصالحك برضه نفسها مصالح الموظفين المتفانيين، انخفاض + +509 +00:36:00,010 --> 00:36:02,930 +نسبة الغياب، لما يكون فيه حوافز وفيه علاوات وفيه + +510 +00:36:02,930 --> 00:36:05,870 +رواتب، أما تنوفر الـTime، بتلاقيه بيغيبش، زيادة + +511 +00:36:05,870 --> 00:36:08,770 +حيوية ونشاط عشان عينه على العلاوة أو على المكافأة، + +512 +00:36:08,770 --> 00:36:11,070 +كمان معدل الدوران، شرحنا قبلك في موضوع الفرق بين + +513 +00:36:11,070 --> 00:36:13,910 +معدل الدوران والتدوير الوظيفي، معدل الدوران اللي هو + +514 +00:36:13,910 --> 00:36:16,770 +معدل ترك العمل، والله دي المؤسسة دائمًا بتعطي علاوات + +515 +00:36:16,770 --> 00:36:21,070 +وترقيات وحلوة، ماشي؟ ما هي نوع التحفيز؟ ما هي نوع + +516 +00:36:21,070 --> 00:36:25,570 +التحفيز؟ في عندنا أنواع للتحفيز، التحفيز من خلال + +517 +00:36:25,570 --> 00:36:28,390 +تصميم الوظيفة، وتحفيز من خلال المكافآت، والتحفيز + +518 +00:36:28,390 --> 00:36:36,810 +بالمشاركة، هلأ راح يتم سردهم؟ ‏- اتفضلي ‏- اتفضلي + +519 +00:36:36,810 --> 00:36:39,910 +‏- أولًا، التحفيز من خلال تصميم الوظيفة، اللي هي + +520 +00:36:39,910 --> 00:36:43,830 +job design، تصميم الوظيفة هو خلق أو إيجاد مسؤوليات + +521 +00:36:43,830 --> 00:36:46,950 +أو مهام يتطلب أدائها من قبل شاغل الوظيفة قائمة على + +522 +00:36:46,950 --> 00:36:49,130 +أساس اللي هي كلمة ‏- By what's required ‏- يعني + +523 +00:36:50,640 --> 00:36:55,500 +يعني في عندنا وظيفة معينة بتوكل بهذه الوظيفة على + +524 +00:36:55,500 --> 00:37:00,420 +أنّه هذه المهمات والمهام والمسؤوليات على أنه ينفذها + +525 +00:37:00,420 --> 00:37:04,700 +ويعملها، تمام؟ مداخل تصميم الوظيفة في المعظم، + +526 +00:37:04,700 --> 00:37:09,300 +المدخل الأول، ملائمة الفرد مع الوظيفة، طبعًا وظيفة + +527 +00:37:09,300 --> 00:37:13,100 +معينة ممكن يكون مثلًا وظيفة الـMarketing أو المسوق + +528 +00:37:14,060 --> 00:37:18,080 +لكن هو مثلًا يكون عنده علاقات، عنده مثلًا خبرة في + +529 +00:37:18,080 --> 00:37:21,360 +كتابة المحتوى، خبرة في التعامل مع الزبائن إن +530 +00:37:21,360 --> 00:37:25,440 +الـcustomer كان، يعني يكون ملائمة مهارات الفرد مع + +531 +00:37:25,440 --> 00:37:29,140 +الوظيفة، ما بنفع أجيب واحد ما بعرف يحكي ولا عنده + +532 +00:37:29,140 --> 00:37:32,500 +مهارة يتكلم ويحذف ويكون مثلًا صحفي + +533 +00:37:35,530 --> 00:37:40,210 +العمل ينقسم إلى مهام روتينية متكررة لأن هذا + +534 +00:37:40,210 --> 00:37:45,010 +الوظيفة فيه كل يوم بدي أروح على الدوام، طبعًا روتين + +535 +00:37:45,010 --> 00:37:49,370 +متكرر وبالتالي لابد من اتخاذ خطوات معينة لتجنب عدم + +536 +00:37:49,370 --> 00:37:52,770 +الرضا والملل داخل الوظيفة وبالتالي، يعني ثلاث + +537 +00:37:52,770 --> 00:37:56,670 +خيارات ممكنة يجتمل كل منها مطابقة القابليات + +538 +00:37:56,670 --> 00:38:02,670 +والخصائص الفردية وهي أولًا، مراجعة واقعية «يا أبلة، + +539 +00:38:02,670 --> 00:38:05,740 +خدس 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