COLORADO SPRINGS, Colo. KKTV The FBI warned that a wave of SMS text attacks is attempting to scam toll road users. Clicking on the link attached to these texts could trick people into giving away sensitive data, including credit card information. Customers have received texts from a fake ExpressToll number, telling users that their use of the E470 Express Toll service had resulted in a charge and that receivers of the text need to pay their balance to prevent late fees. The scam number then prompts customers to use a link to make their payment. E470 and ExpressToll advised that they do not collect or ask for payments or personal information through text messages. They asked customers to ignore the text message and to follow these steps:. 1. File a complaint with the Internet Crime Complaint Center IC3,www.ic3.gov, and include the phone number from where the text originated and the website listed within the text. 2. Check your account using the toll service s legitimate website. 3. Contact the toll service s customer service phone number. 4. Delete any smishing texts received. 5. If you clicked any link or provided your information, try to secure your personal information and financial accounts. Dispute any unfamiliar charges. An example of the text is shown here:. Copyright 2024 KKTV. All rights reserved.
FBI warns of SMS scam targeting toll road users. Fake ExpressToll texts request payment for false charges, leading to potential data theft. E470 and ExpressToll do not request payments via texts. Customers advised to report scam, ignore messages, check accounts, and secure personal information if affected.